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GG R A N I C U S RFP NO.: 17-107 Automated Agenda Workflow <br />Program and Meeting Video Streaming/Archiving <br />3. OUT OF SCOPE <br />This section captures the most common out -of -scope scenarios that Granicus <br />encounters during the lifecycle of any given project. Granicus will not engage in any <br />out -of -scope work without prior written approval from Client. Any product change or <br />enhancement not explicitly listed in the project scope in Section 2 is considered out -of - <br />scope. <br />1. CREATION OF CUSTOM REPORTS <br />a. A custom report is defined as a report that requires modifications to the core <br />application code in order to achieve a desired format or purpose. <br />b. Examples of out -of -scope custom reports include, but are not limited to: <br />I. Creating a brand new data field that does not exist on any report or <br />existing database <br />II. Having data that displays on one type of report display on another <br />III. Adding a second logo to a report <br />IV. In general, modifications to formatting (font, size, or justifications), or <br />hiding or moving certain data elements on a single report, are not <br />considered custom reports, and are thus considered "in -scope." <br />c. The creation of any custom reports requires a separate assessment and project <br />scope. Billing for custom reports is assessed on an hourly basis at the current <br />professional services rate. <br />2. API Integrations <br />a. Examples of out -of -scope API requests include, but are not limited to: <br />1. Requests to make modifications to API functionality to accommodate any <br />third party integration <br />II. Any feasibility/data gap analysis to determine whether or not an API will <br />be suitable for any Client integration or business need <br />III. Any custom programming/configuration done by a Granicus staff <br />member or contractor to accomplish or in pursuit of accomplishing any <br />API integration <br />IV. Any request for support regarding a third -party integration not created by <br />Granicus or its contractors <br />V. Any other AN integration not clearly defined by this original scope of work <br />b. Billing for out -of -scope API integrations is assessed on an hourly basis at the <br />current professional services rate. <br />granicus.com J info@granicus.com page 31 <br />