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eG R A N I C U S RFP NO.: 17-107 Automated Agenda Workflow Program and Meeting Video Streaming/Archiving MediaManager administration requires use of a system that meets the following specifications: Computer Windows -based PC Recommended Browser Internet Explorer 9 or newer Internet Access Access to Client MediaManager site (clientname.granicus.com) MediaManager allows system administrators to have granular control over the actions that users are allowed to perform. In addition to meeting the system requirements that are listed above, each user must have been granted access rights to the tools that they wish to use. 7.3. Scope and Cost Assumptions 1. Both Granicus and Client will follow a Change Order process for handling any work that is not defined in this Scope of Work. The Change Order process is jointly managed by the Granicus and Client Project Managers. All changes must be documented in a Change Log, and approved by both parties prior to work being undertaken. 2. Requested Client changes to the Scope of Work may increase project costs or introduce timeline delays. 7.4. Training Assumptions 1. Client will have appropriate staff members attend and participate in the training sessions as to allow the training sessions to be completed in the time designated in the project plan. It is critical that senior personnel from Client attend all necessary training in that they will be the people that the junior people come to for assistance. 2. Granicus assumes that Client will provide a training facility suitable for those purposes and in a timeframe supported by the project plan. 3. Granicus will train a core group of users onsite. These users will be responsible for educating others within Client organization after formal Granicus training ends (the "train -the -trainer" approach). granicus.com I info@granicus.com page 44