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Me location of Your 1=1 cities please visit www.Chartermm Spectrum will be
<br />glad to make an appointment for You to come In to Your local office during regular
<br />business hours. If Your review reveals an error In our reeds, Spectrum will
<br />conect it You may also be able to access certain infomation about You or Your
<br />account by telephone or online at wyery Charter.com. depending upon Ne
<br />Infoimagon You have. provided.
<br />Does Spectrum protest children's privacy?
<br />Spectrum Is concerned about cNldren's privacy and does not knowingly collect
<br />personally Identifiable'INormatlon tram anyone under Me age of 13 over Its Service
<br />unless otherwise ezpessy Identified. Al Mose specific Paris of our Service,
<br />Spectrum will provide a special notice or other Information decanting Me additional
<br />privacy protections that may apply. Spectrum urges children to allays obtain a
<br />parent or legal guardian's perinsalon before sending any Information about
<br />themselves over the Internet and urges parents and legal guardians to be vigilant
<br />regarding children's Internet usage. Other services or web pages accessed
<br />through Spectrums Service may have different policies on Collection of Irilormation
<br />pertaining to children and You should consult their privacy policies and mad their
<br />notices if You have any concems about me mllecgon or use of such information by
<br />those entities.
<br />Now does Spectrum use cockles and web beacons?
<br />A cookle is a &mall fila that stores infomation'in Your browser on Your computer.
<br />Spectrum places cockles in Your browser that contain some of the information You
<br />Provide when You register with us and when You set up a personalized WMce or
<br />embeibe Your settings and preferences on our weteltas. Spectrum does net
<br />atom highly sensitive penmrW information such as Your password, e.m2il address
<br />or credit card number M cookies. Cockles arable Spectrum to summarize overall
<br />usage patterns for analysis. In addition, Spectrum uses cookies to protide
<br />personalized services such as saving Your astrological sign on Spectrurnnet
<br />Spectrum may also use cookies ta provide a inere useful oNine experience, such
<br />as allowing You to quickly enter a sweepstakes M You're already logged on..
<br />A web bastion Is an invisible graphic on a web Page Nat is programmed to collect
<br />non -personally Identifiable lmomlation about Your use of a given site. Ukema les,
<br />web beacons allow Spectrum and Ms technology providers to summarize overall
<br />usage patterns for our analysis one provide personalized services. SpecWmdow
<br />not share or provide, personally identifiable Information we may collect such as
<br />names, e-mail addresses and phone numbers with aur advert1wre without Your
<br />express Permission. However, Spectrum may provide site usage information linked
<br />to Your personally Identifiable Information be law enforcement at others In
<br />compliance with valid legal process or In other Muations as mated in me WWho
<br />Sees the intermittent Collected by Spectrum?' paragraphs above.
<br />You may aptcut of Me cookies delivered by Spectrum on its websBes by changing
<br />the seWng on Your browser. Depending on Your privacy Mmi gs, please be aware
<br />Met this may disable all cockles delivered to Your browser, not just the ones
<br />delivered by Spectrum Because a -Do Not Track - protocol has not yet been
<br />finalized. Spectrums information collection and disclosure practices,. and the
<br />choices that we provide to wnsumem, will continue to operate m described In this
<br />Privacy Policy, whether or net Do Not Track sgm itIs recehed.
<br />Targeted Advertisements
<br />Spectrum wants tocrake the agvemsements it provides mom relevant to You.
<br />Spectaim collect and uses non-pmemnal infomation, such as infomation about
<br />your visits to ourwebailes, ZIP Coda, IF address and Infmrnetion from third parties.
<br />We may also combine that Mforration with personally identifiable information, such
<br />as Infomatmn You provide Spectrum and tram Your Spectrum account (See
<br />'What type of Infarmmon does Spectrum. Collect). In addition, Spectrum may
<br />partner with third -party advertising companies who may utilize cockles; web
<br />beacons, or other technology M deliver or facilitate Me delivery of targeted
<br />advertisements.
<br />SpecWm also uses thidyany, advertising companies to identity and present
<br />tailored online aoverminnants for its goods and services and uses anonymous ZIP
<br />Codes M geogmpNMIIY target online advertisements for ourotherclients.
<br />Spectrum will not provide our online panders with access to Your rare, address,
<br />e+nail address, telephone number or other personally dentifiable 'inlomtatlon
<br />without Your permisslon. When targeted online advertisements displayed on third.
<br />party websites am based on Your personally Identifiable infomation Or general
<br />location derived from your Spectrum IP address, You may opt -out by going to
<br />http9/unsulam beSpectrumwm and updating Your privacy preferences. After
<br />doing W. we recommend that You also renew any unwanted cookies from Your
<br />blowear. For more informatonon howto adjusimme whngs goto Specoumcom
<br />> Support> Imemat Help.
<br />Sarre of the advertisements You we on cable channels are placed by us. Some of
<br />Mase adwrisements am placed in particular shows or channels; othem am shown
<br />hipargculartim9raphkamas. Some ofourrable advertWip nes will ask for Your
<br />Parmesan to take certain actions, like mail You Infomation or alow Me advertiser
<br />to contact You; H You grant pemdsslon. we will use Your personal infomation for
<br />the permitted Purposes only, In some crew'. will be able to target cable
<br />advertisements to Your homMuld gal will be trove relevant M Your Interests
<br />based on Infommtion You provide us or Information .that we receive from third
<br />parties. When Mose cable advertisements are directed to You Saeed on Your
<br />porsonal information, You can elect net to recelve, them You may opt�ut by going
<br />to mi Wunsubsedlea SpecWmcom and updating Your privacy preferences.
<br />Lynne P. Bell
<br />E -signed 2017-12-0711:02PM PST
<br />lynne.bell@charter.com i I
<br />Document Integrity Verified r�
<br />y�
<br />If you change or get a new amaimL You Wit need ro reviewall of Your opt -out
<br />choices.
<br />What can I dolt I believe Spectrum has violated my rights?
<br />You may enforce the limitations Imposed on us by federal law with respect to the
<br />wlectlon and dmi0sme of personally identifiable subscriber lofomution about
<br />You, through a My[ action under federal law, in addition to other rights and
<br />renmdies thatrmy be avelable taYou underfederal or other applicable laws.
<br />What If I have my questions_?
<br />If You haw any questlons about our privacy protections and policies, please
<br />centers Your local customer service once. You can find the phone number for
<br />Your local customer Wives office an Your monthly big m mnent or by visiting
<br />Spectrum's webslo at www.Chaner.mrn
<br />IMPORTANT NOTE:
<br />This Policy does net apply m Your use of any Spectrum website. You should
<br />review the privacy policy applicable to each site, which is available underthe -four
<br />Privacy Rights' an'Privacy Polio section of each Spectrum website. This Policy
<br />also does not apply.lo those residential customers who subscribe to Spectrums
<br />residential video programming, highspeed Internet and/or telephone service. The
<br />Residential Subwiber Privacy Policy Is available under the 'Your Privacy Rights'
<br />section ofwww.Chader.wm.
<br />Effective: December 10, 2013
<br />Spectrum Commemlat Customer Proprietary Network Informagan (CPNI)
<br />Policy
<br />The following CPNI Policy is In addition to requiremsrds act ford in Spectrums.
<br />Commerclal Subscriber Privacy Policy and Is subject to wine,pemiltted uses and
<br />disclosures of Your new, address, and/or telephone number oudmed In Me
<br />Privacy Policy. The Information that we have (1) relating to Me quantity, tachnbal
<br />configuration, W. destination, location, and anount of Your use of telephone
<br />service. and I an (2) contained on Your telephone bill concerning the telephone
<br />services that You receive is subject to additional privacy protections. That
<br />imometion, when matched to Your nacre, address. and telephone number i9
<br />known �m 'Customer Proprietary Network Information,' or CPNI for shoo.
<br />Examples of CPNI Include information typically available from details on a
<br />customer's =it* telephone bill - the type of line, technical chameteristics, class_
<br />of seMce, carom telephone charges, long distance and foal wrAce bfiling
<br />records, directory assistance charges, usage dam. and ceiling patterns. As a
<br />subscriber to arc telephone services, You have Me night and Spectrum has a duty,.
<br />under federal law to protect Me confidentiality of CPNI. Spectrum offers many
<br />wmmunkimorcielated services, such as, for maniple. Speclmm Internist
<br />services From Sm to gone we would film to urs Me CPNI infomation vve have on
<br />rile to provide You with Information about our cornmuniestons-ramted products and
<br />services or somai promotions. Our use of CPNI nay also enhance our ability to
<br />offer products and services tailored to Your specific needs We would like Your
<br />emems omm man Mone to which You currently subscribe gat we believe nay be
<br />oflntmeetto You. You do have thapgm to restrict this we of CPNI.
<br />IF WE DO NOT HEAR FROM YOU WITHIN 30 DAYS OF THIS NOTIFICATION,
<br />WE WILL ASSUME THAT YOU APPROVE OUR USE OF YOUR CPNI FORRHE
<br />PURPOSES OF PROVIDING YOU WITH INFORMATION ABOUT OTHER
<br />COMMUNICATIONS -RELATED SERVICES. YOU HAVE THE RIGHT TO
<br />DISAPPROVE OUR USE OF YOUR CPNI, AND MAY DENY OR WITHDRAW
<br />OUR RIGHT TO USE YOUR CPNI AT ANY TIME BY CALLING THE TELEPHONE
<br />'NUMBER REFLECTED ON YOUR MONTHLY BILLING STATEMENT OR 1-c188,
<br />GET -SPECTRUM. We will also honor any msirinumm applied by stale law, to the
<br />'extent applicable. Spectrum Mist, offem various odrm mrvow that am not related
<br />to the wmmunl mons M,Mces m which You subscribe. Under We CPNI miss,
<br />some of Mose services, such as Spectrum video services, are considered to be
<br />nancommubkationa relaed wivow. Occasionally, You may be asked during a
<br />telephone cal with one of our represematives for Your oral wnwm to Spectrums
<br />U" of Your CPNI fair the purpose of providing You with an offer for products or
<br />services noTrelated'to the telephone wrAces to which You subscribe. If You.
<br />provide Your oral consent for Spectrum to do co, Spectrum may use Your CPNI for
<br />the duration of such telephone call In order to offer You additional seMces. Any
<br />action Mal You take to deny on restrict approval to use Your CPNI will not affect our
<br />provision to You, now or In Me Mum. of any ceMde to which You subscribe. You
<br />may disregard MIs notice if You previously contacted usin response to a CPNI
<br />Notification antl denied use of Your CPNI for the purposes a esvibed above: Any
<br />subscribe Is vafd unlit such erne as Your telephone services am dommulnued. or
<br />You affimallwly revoke or limit such approval or denial. The CPNI Polity above
<br />may be required by law to appy M our Voice over Internet Protocol or, IP voles
<br />services. Effective: May 4, 2009
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