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INSURANCE NOT ON FILE A-2017-289 WORK MAY NE PROCEED CLERK OF COUNCIL LATE: JAN 2 5 2010 a'. 5 APPCo) l.co Mw.t Nta- MASTER SERVICES AGRE' EMENT FOR THE ON-GOING CITY-WIDE CAMERA SYTEM PROJECT AND MAINTENANCE FOR THE VIDEO SECURITY ENHANCEMENT PROGRAM THIS AGREEMENT is made and entered into this 17th day of October, 2017 by and between Siemens Industry, Inc„ ("Consultant"), and the City of Santa Ana, a charter city and municipal corporation organized and existing under the Constitution and laws of the State of California {"City"}. RECITALS A, In 2010, the City, through the Santa Ana Police Department, began a series of agreements with Consultant for the design, build, installation, maintenance and other related services to enhance the video security enhancement program (the "Program") and provide video monitoring services security/surveillance to protect and monitor critical City facilities and infrastructure. Since this program went into effect, approximately 358 security/surveillance cameras have been put into service. B. The current system encompasses a network of camera and software systems that work in tandem to connect to the Santa Ana Police Department's dedicated data center which houses the main control servers. Consultant's Infrastructure and Cities team installed, designed and configured this system. C. The system has demonstrated its value repeatedly in pro -active policing efforts, criminal and administrative investigations, and within the court system. As a result, multiple City departments wish to engage Consultant's services to replace their security/surveillance systems and seamlessly integrate their security with the system established with the Santa Ana Police Department. D, Consultant has unique institutional knowledge, proprietary equipment and technology and dedicated personnel with the requisite technical expertise required to handle this very complex and integrated solution that involves several sub -systems they designed, engineered, built, and maintained since 2010. This includes custom designed remote monitoring services to monitor the overall health of the current system and rapidly report on any system failures or malfunctions, at no additional cost to the City, E. The inclusion of additional City departments into this system via a new vendor would require altering the current architecture, completely re -designing the existing system, and/or possibly swapping hardware and software components, or require an outside vendor to sub -contract with several other companies to maintain the varying sub -systems within our solution resulting in higher overall costs to the City. F. Consultant represents that it is able and willing to provide such expanded services to implement, design, install and maintain additional hardware and software for the Program to include new sites, locations and departments as required by the City.