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INSURANCE NOT ON FILE A-2017-289 <br />WORK MAY NE PROCEED <br />CLERK OF COUNCIL <br />LATE: JAN 2 5 2010 <br />a'. 5 APPCo) <br />l.co Mw.t Nta- MASTER SERVICES AGRE' EMENT FOR THE ON-GOING CITY-WIDE <br />CAMERA SYTEM PROJECT AND MAINTENANCE FOR THE <br />VIDEO SECURITY ENHANCEMENT PROGRAM <br />THIS AGREEMENT is made and entered into this 17th day of October, 2017 by and between <br />Siemens Industry, Inc„ ("Consultant"), and the City of Santa Ana, a charter city and municipal <br />corporation organized and existing under the Constitution and laws of the State of California <br />{"City"}. <br />RECITALS <br />A, In 2010, the City, through the Santa Ana Police Department, began a series of agreements <br />with Consultant for the design, build, installation, maintenance and other related services <br />to enhance the video security enhancement program (the "Program") and provide video <br />monitoring services security/surveillance to protect and monitor critical City facilities and <br />infrastructure. Since this program went into effect, approximately 358 security/surveillance <br />cameras have been put into service. <br />B. The current system encompasses a network of camera and software systems that work in <br />tandem to connect to the Santa Ana Police Department's dedicated data center which <br />houses the main control servers. Consultant's Infrastructure and Cities team installed, <br />designed and configured this system. <br />C. The system has demonstrated its value repeatedly in pro -active policing efforts, criminal <br />and administrative investigations, and within the court system. As a result, multiple City <br />departments wish to engage Consultant's services to replace their security/surveillance <br />systems and seamlessly integrate their security with the system established with the Santa <br />Ana Police Department. <br />D, Consultant has unique institutional knowledge, proprietary equipment and technology and <br />dedicated personnel with the requisite technical expertise required to handle this very <br />complex and integrated solution that involves several sub -systems they designed, <br />engineered, built, and maintained since 2010. This includes custom designed remote <br />monitoring services to monitor the overall health of the current system and rapidly report <br />on any system failures or malfunctions, at no additional cost to the City, <br />E. The inclusion of additional City departments into this system via a new vendor would <br />require altering the current architecture, completely re -designing the existing system, <br />and/or possibly swapping hardware and software components, or require an outside vendor <br />to sub -contract with several other companies to maintain the varying sub -systems within <br />our solution resulting in higher overall costs to the City. <br />F. Consultant represents that it is able and willing to provide such expanded services to <br />implement, design, install and maintain additional hardware and software for the Program <br />to include new sites, locations and departments as required by the City. <br />