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ORANGE COUNTY CONSERVATION CORPS
City of Santc Ana " Ir Clerk of the C—, —il AGREEMENT TERMINATION FORM Please complete this form in its entirety when the attached agreement and all amendments (if any) are no longer in effect. Note: If your agreement is grant related, please ensure that all grant retention requirements have been satisfied prior to signing the termination form. Is the agreement(s) a permanent record? Yes No _ SATA tNA CITY CLERK Return form to the Clerk of the Council Office (M-30). MAR 3123 Pw3:44 Call 647-1520 if you have any questions. The agreement with No. A-2018-164 was completed on Awn o1arid final payment has been made. (List all amendments. Use space below if needed.) Department: Vv 14 Phone/Ext Signature: Date: Revised: 10-18-16 INSURANCE NOT ON FILE WORK MAYM PROCEED LERK OF COUNCIL DATE, JUL 0 6 2018 cVA�z) sill !r' • i :l' EXHIBIT A AGREEMENT UNDER THE WORKFORCE INNOVATION AND OPPORTUNITY ACT THIS SUBAWARD AGREEMENT, made and entered into this I" day of July, 2018, by and between the City of Santa Ana, a charter city and municipal corporation duly organized and existing under the Constitution and laws of the State of California ("CITY") and Orange County Conservation Corps, a non-profit corporation identified by the assigned Data Universal Numbering System (DUNS) Number 835566431 ("SUBRECIPIENT"). RECITALS: A. CITY has been designated a Local Workforce Development Area (LWDA) under the Workforce Innovation and Opportunity Act of 2014, Public Law 1-113-128 ("the Act"), Catalog of Federal Domestic Assistance (CFDA) Number 17.259 and Federal Award Identification Number (FAIN) AA253421455A6. B. The State of California has created the LWDA to administer the Act programs operated by the State of California pursuant to the Act. C. As a LWDA, CITY is entitled to receive federal funds to establish programs to increase the employment, retention and earnings of Participants, and increase occupational skills attainment by Participants, and as a result, improve the quality of the workforce, reduce welfare dependency, and enhance the productivity and competitiveness of the nation ("said program"). D. SUBRECIPIENT is experienced in operating workforce development programs for at -risk youth that provide preparation for secondary and post -secondary education, occupational training, and employment skills for entry into the labor market. E. SUBRECIPIENT is willing to operate said program pursuant to the Act and California law. WHEREFORE, for and in consideration of the respective and mutual covenants and promises hereinafter contained and made, and subject to all the terms and conditions hereof, the parties hereto do hereby agree as follows: I. SUBRECIPIENT'S OBLIGATIONS A. SUBRECIPIENT agrees to provide the following services pursuant to said program, as more specifically set forth in SUBRECIPIENT'S Program Narrative contained in "Exhibit A", as required to be responsive to the Federal Funding Accountability and Transparency Act (FFATA) per 2 CFR §200.33 1 (a)(1)(ix), and in the Performance Indicators contained in "Exhibit B", per 2 CFR §200.331(d) and 2 CFR §200.328, both attached hereto and by this reference incorporated herein. SUBRECIPIENT'S failure to provide said services may be grounds for CITY to readjust the level of payment to SUBRECIPIENT otherwise provided for hereinafter. Page 1 of 17 B. SUBRECIPIENT agrees to provide benefits to individuals who participate in the activities and services funded by this Agreement ("Participants") in accordance with the standards and requirements set forth in the Act. C. SUBRECIPIENT agrees to perform the services set forth herein in a professional, timely and diligent manner. D. SUBRECIPIENT shall provide wages and benefits to Participants in accordance with the standards and requirements of the Act, including Section 181 of the Act. E. SUBRECIPIENT shall adhere to the Labor Standards described in the Act, including Section 181 of the Act. F. SUBRECIPIENT agrees to comply with the "Complaint Handling Procedures Under the WIOA", attached hereto as "Exhibit C" and incorporated herein as though fully set forth in 20 CFR 658.411. SUBRECIPIENT shall advise Participants of their rights to file complaints under the Act and the procedures for resolution of any complaints. CITY's procedures for handling complaints alleging a violation of the Act, regulations, grants, or other agreements under the Act shall be followed and any decision of CITY, the State or the federal government relating to the complaint shall be binding and followed by SUBRECIPIENT. SUBRECIPIENTS who are employers shall operate a grievance system that incorporates CITY's procedures for resolution of complaints relating to the terms and conditions of employment; these procedures shall be approved in writing by CITY. G. As a condition of this award of financial assistance under the Act to SUBRECIPIENT from CITY, SUBRECIPIENT assures, with respect to operation of all programs or activities funded with funds provided pursuant to the Act, and all agreements or arrangements to carry out such programs or activities, that it will comply fully with the nondiscrimination and equal opportunity provisions of the Act (Section 188) and compliance with Equal Employment Opportunity provisions in Executive Order (E.O.) 11246, as amended by E.O. 11375 and supplemented by the requirements of 41 CFR Part 60; the Nontraditional Employment for Women Act of 1991; Title VI of the Civil Rights Act of 1964, as amended; section 504 of the Rehabilitation Act of 1973, as amended; the Age Discrimination Act of 1975, as amended; the Americans with Disabilities Act of 1990; and with all applicable requirements imposed by or pursuant to regulations implementing those laws, including, but not limited to, 29 CFR Parts 33 and 37. The United States, the State of California and CITY have the right to seek judicial enforcement of this assurance. H. SUBRECIPIENT agrees that no participant(s) shall commence training prior to the approval of funding pursuant to Section 123 of the Act. SUBRECIPIENT agrees to the following accounting, monitoring, auditing, and review requirements: 1. SUBRECIPIENT agrees to maintain such records and submit such reports, data and information, on the form and containing such information, at such times as CITY may request or require regarding the performance of SUBRECIPIENT'S services or activities, costs or other data, including but not limited to, Participants' attendance, payroll records and job duty statements. Page 2 of 17 2. SUBRECIPIENT agrees to forward to the Santa Ana Work Center Administrative Office, 801 W. Civic Center Dr., Suite 200, Santa Ana, California 92701 completed Workforce Innovation and Opportunity Act Application form and supporting documents; a complete Workforce Innovation and Opportunity Act Enrollment; any subsequent updates; Workforce Innovation and Opportunity Act Youth Test Scores form; Workforce Innovation and Opportunity Act Exit form upon completion/termination of active enrollment of participant; and the Workforce Innovation and Opportunity Act Follow -Up form within 20 days following 30, 60, 90,180, 270, and 360 days of exit. SUBRECIPIENT agrees to enter information on the State of California's CalJobs database system as instructed and requested by the Santa Ana Work Center Administration. 3. CITY, the State of California and the United States government and/or their representatives shall have access for purposes of monitoring, auditing and examining of SUBRECIPIENT'S activities, performance, books, documents, papers, and records of SUBRECIPIENT SUBRECIPIENTs, bookkeepers and accountants, and employees and Participants related to this Agreement. Such agencies or representatives shall also schedule on - site monitoring in their discretion.. Monitoring activities may also include, but are not limited to, questioning employees and Participants and entering any premises or onto any site in which any of the services or activities funded hereunder are conducted or in which any of the records of SUBRECIPIENT are kept (2 CFR §200.330). Nothing herein shall be construed to require access to any privileged or confidential information as set forth in federal or state law. 4. In the event SUBRECIPIENT does not make the above -referenced documents available within the City of Santa Ana, California, SUBRECIPIENT agrees to pay all necessary and reasonable expenses incurred by CITY in conducting any audit at the location where said records and books of account are maintained. 5. All accounting records and evidence pertaining to all costs of SUBRECIPIENT and all documents related to this Agreement shall be kept available at the location where SUBRECIPIENT conducted the program, as well as in the County of Orange, for the duration of this Agreement and thereafter for three (3) years after completion of an audit. Records which relate to (a) complaints, claims, administrative proceedings or litigation arising out of the performance of this Agreement, or (b) costs and expenses of this Agreement to which CITY, the State of California or the United States Government take exception, shall be retained beyond the three (3) years until resolution of disposition of such appeals, litigation, claims, or exceptions. J. Without prejudice to any other section of this Agreement, SUBRECIPIENT shall, where applicable, maintain the confidential nature of information provided to it concerning Participants in accordance with the requirements of federal and state law. Notwithstanding the foregoing, SUBRECIPIENT agrees to submit to CITY, the State of California and/or the United States Government or their representatives, all records requested for administrative purposes, including audits, examinations, monitoring and verification of records submitted by SUBRECIPIENT, costs incurred and services rendered hereunder. K. SUBRECIPIENT agrees to complete a monthly Invoice form showing in detail the amount of money already expended by SUBRECIPIENT hereunder, as this is a cash reimbursement Page 3 of 17 contract. Accounting records must be supported by such source documentation as invoices, bills, statements, proof of payment, such as cancelled checks, payment confirmations, account statements, paid bills, payroll records, time and attendance records, and contract and subgrant award documents (2 CFR §200.101(b)(2)). SUBRECIPIENT agrees to submit the above -stated documents to the WDB Administrative Office, 1000 East Santa Ana Blvd., Suite 200, Santa Ana, California, 92701, by the tenth (I Oth) day of the month following the month in which SUBRECIPIENT'S services are performed. Should SUBRECIPIENT fail to deliver said documents to CITY within thirty (30) days of said deadline, CITY shall provide SUBRECIPIENT with written notice of such deficiency. If said deficiency is not corrected within thirty (30) days of mailing such written notice, CITY shall have the option to deobligate SUBRECIPIENT's funds and cancel this Agreement by giving SUBRECIPIENT ten (10) days written notice thereof. SUBRECIPIENT shall either return to the CITY excess revenues over costs or use such excess revenues as program income for additional training activities authorized under the Act. L. SUBRECIPIENT agrees to expend all funds in accordance with all applicable federal, state and local laws and regulations. SUBRECIPIENT also agrees to provide, at SUBRECIPIENT'S own expense, supplies and other costs of said. PROGRAM. M. SUBRECIPIENT shall arrange independently for an audit that includes WIOA funds received from CITY, in accordance with the Act, 2 CFR 200.500. SUBRECIPIENT shall submit one original of each required audit report to CITY within thirty (30) days after the date received by SUBRECIPIENT. Should SUBRECIPIENT fail to comply with these requirements, CITY may, at its option, withhold payment of funds, disallow funds, or suspend additional grant funds. N. SUBRECIPIENT shall not expend funds pursuant to this Agreement to provide services to any participant where costs of training are paid for by any other person or entity. O. SUBRECIPIENT shall comply with the provisions of Uniform Guidance 2 CFR Part 200 of the U.S. Office of Management and Budget (OMB) and all other applicable federal statutes and executive orders and their implementing regulations, including regulations at 29 CFR Part 97. P. SUBRECIPIENT shall comply with the requirements of federal regulations found at 29 CFR Part 93, which provide that no appropriated funds may be expended by the recipient of a federal contract, grant, loan or cooperative agreement to pay any person for influencing or attempting to influence an officer or employee of any agency, member of Congress or an officer or employee of a member of Congress in connection with awarding of any federal contract, the making of any federal grant or loan, entering into any cooperative agreement and the extension, renewal, amendment or modification of any federal contract, grant, loan or cooperative agreement. SUBRECIPIENT shall sign a Certification Regarding Lobbying to that effect in a form as set forth in "Exhibit D," attached hereto and by this reference incorporated herein. SUBRECIPIENT shall submit said signed Certification to CITY prior to performing any of its obligations under this Agreement and prior to any obligation arising on the part of CITY to pay any sums to SUBRECIPIENT under the terns and conditions of this Agreement. Q. SUBRECIPIENT agrees to provide a drug -free work place and to execute a Drug Free Workplace Certification as set forth in "Exhibit E" attached hereto and incorporated herein by this reference. Page 4 of 17 R. SUBRECIPIENT, in accordance with the Child Support Compliance Act, recognizes and acknowledges the importance of child and family support obligations and shall fully comply with all state and federal laws relating to child and family support enforcement, including, but not limited to: disclosure of information and compliance with earnings assignment orders, as provided in Chapter 8 (commencing with Section 5200) of Part 5 of Division 9 of the state Family Code; and, to the best of its knowledge is fully complying with the earnings assignment orders of all employees and is providing the names of all new employees to the New Employee Registry maintained by the California Employment Development Department (EDD). S. SUBRECIPIENT agrees to comply with all applicable provisions of the Act, and all applicable federal regulations, including, but not limited to, the Code of Federal Regulations, Subtitle A —Office of Management and Budget Guidance for Grants and Agreements, as well as all applicable state and local regulations. T. SUBRECIPIENT agrees to remain in compliance with the Certification Regarding Debarment ("Exhibit F11), as required by the regulations implementing Executive Order 12549, Debarment and Suspension, (2 CFR Part 180). U. SUBRECIPIENT agrees to provide priority of services for veterans and eligible spouses pursuant to 20 CFR Part 1010, and the regu lations implementing priority of service for veterans and eligible spouses in Department of Labor job training programs under the Jobs for Veterans Act published at 73 Fed.Reg. 78132 on December 19, 2008. V. SUBRECIPIENT acknowledges that the official name for the statewide system of providing employment and training through the WIOA partnerships and various other local programs is "America's Job Center". To achieve the goals of this grant, it is important that the public has a quick and easy method to identify that the projects or programs they are taking part in are part of the "America's Job Center". SUBRECIPIENT agrees to place the America's Job Center logo, in accordance with the State of California guidelines for such use, on all public materials, such as statements, press releases, brochures, advertisements, reports and other documents describing projects or programs funded in whole or in part with WIOA funds. When the America's Job Center logo is used, SUBRECIPIENT may accompany it with the following statement, "The (Program Name) is a proud partner of the America's Job Center network". SUBRECIPIENT shall not use the America's Job Center logo in any manner that would imply that the State of California endorses a commercial product, service or activity. II. CITY'S OBLIGATIONS A. On June 5, 2018 the CITY was awarded a Department of Labor Workforce Innovation and Opportunity Act youth grant of $939,384.00 or fiscal year 2019-2019. CITY agrees to pay to SUBRECIPIENT when, if and to the extent federal funds are received tinder the provisions of the Act a sum not to exceed $180,000.00 for SUBRECIPIENT'S performance in accordance with the Budget attached hereto as "Exhibit G" and incorporated herein by reference, during the period of this Agreement. Said sum shall be paid after CITY receives invoices submitted by SUBRECIPIENT as provided hereinabove. Page 5 of 17 B. Pursuant to 2 CFR §200.331(a)(4), the Indirect Cost Rate for the SUBRECIPIENT's award shall be an approved federally recognized indirect cost rate negotiated between the SUBRECIPIENT and the Federal government, or, if no such rate exists, either a rate negotiated between the CITY and the SUBRECIPIENT, or a de minimis indirect cost rate as defined in 2 CFR §200.414(b) Indirect (F&A) costs. C. SUBRECIPIENT has the ability to adjust line item amounts in the budget with the approval of the Executive Director, so long as the total Budget amount does not increase. D. CITY agrees to provide for on -site monitoring reviews of said program operation at least annually. In addition, monthly desk -top reviews of pertinent information will be conducted. E. CITY has the right to de -obligate the funds hereunder, and take such funding back from SUBRECIPIENT, due to any of the following reasons: (a) lack of performance by SUBRECIPIENT; (b) lack of fiscal accountability of SUBRECIPIENT; or (c) decrease in available funding. III. TERM OF AGREEMENT A. This Agreement shall commence on July 1, 2018, and all duties arising under this Agreement shall have been performed by June 30, 2019. The Term of this Agreement may be extended by a writing executed by the City Manager and the City Attorney. SUBRECIPIENT acknowledges and agrees that it must provide follow-up services for one (1) year after the Term, whether funded or not. B. SUBRECIPIENT agrees to comply with the closeout procedures detailed in 2 CFR §200.343, including the following: 1. SUBRECIPIENT must submit, no later than ninety (90) calendar days after the end date of the period of performance, all financial, performance, and other reports as required by the terms and conditions of the Federal award; 2. Unless the CITY authorizes an extension, SUBRECIPIENT must liquidate all obligations incurred under the Federal award not later than ninety (90) calendar days after the end date of the period of performance as specified in the terms and conditions of the Federal award; 3. SUBRECIPIENT must promptly refund any balances of unobligated cash that the CITY paid in advance or paid and that is not authorized to be retained by SUBRECIPIENT for use in other projects (See OMB Circular A-129 and 2 CFR §200.345); 4. SUBRECIPIENT must account for any real and personal property acquired with Federal funds or received from the Federal government in accordance with 2 CFR §§200.310-200.316 and 200.329; and, 5. The CITY should complete all closeout actions for the Federal award no later than one year after receipt and acceptance of all required final reports. Page 6 of 17 IV. INDEPENDENT CONTRACTOR Consultant shall, during the entire term of this Agreement, be construed to be an independent contractor and not an employee of the City. This Agreement is not intended nor shall it be construed to create an employer -employee relationship, a joint venture relationship, or to allow the City to exercise discretion or control over the professional manner in which Consultant performs the services which are the subject matter of this Agreement; however, the services to be provided by Consultant shall be provided in a manner consistent with all applicable standards and regulations governing such services. Consultant shall pay all salaries and wages, employer's social security taxes, unemployment insurance and similar taxes relating to employees and shall be responsible for all applicable withholding taxes. V. WORKER'S COMPENSATION AND EMPLOYER'S RIGHTS A. SUBRECIPIENT shall use appropriate funds received from CITY to provide workers' compensation to all those hired by SUBRECIPIENT under this Agreement. B. SUBRECIPIENT shall have the right to hire, dismiss, or promote its employees or contract personnel hired trader this Agreement so long as its hiring or dismissal policy or standard does not violate Title VII of the Civil Rights Act of 1964, Fair Labor Standards Act of 1938, or any other applicable law, and SUBRECIPIENT maintains itself as an Equal Opportunity employer. VI. APPLICABLE GUIDELINES A. The parties hereto agree that SUBRECIPIENT shall comply with all applicable federal and state laws and regulations, including, but not limited to the Performance Indicators (Exhibit B) and general program requirements described in Sections 2 and 116 of the Act, and applicable regulations, and the U.S. Department of Labor guidelines and regulations, including amendments or revisions made during the terms of this Agreement. Said applicable laws are hereby incorporated by reference and made part of this Agreement as though fully set forth herein. B. SUBRECIPIENT also assures and certifies that: 1. SUBRECIPIENT acknowledges and confirms that the U.S. Department of Labor has established six (6) performance indicators for youth: (a) Percent of Participants who are in education/training activities, or in unsubsidized employment during the 2"d quarter after exit; (b) Percent of Participants who are in education/training, or in unsubsidized employment during the 0 quarter after exit; (c) the median earnings of Participants in unsubsidized employment during the 2"d quarter after exit; (d) Percent of Participants who obtain recognized postsecondary credential or secondary diploma during participation or within 1 year after exit; (e) Percent of Participants who, during the program, are in education or training that leads to a recognized postsecondary credential or employment and who are achieving measurable skill gains; and, (f) effective in serving employers. SUBRECIPIENT agrees to implement and shall meet any additional performance indicators that may be subsequently required by the Workforce Innovation and Opportunity Act or by any other Federal, Page 7 of 17 State, and local law. 2. SUBRECIPIENT shall comply with Title VII of the Civil Rights Act of 1964 (P.L. 83-354) and in accordance with Title VII of the Act, requiring that no person shall, on the grounds of race, color, religion, sex, age, handicap or national origin be excluded from participation in, be denied the benefits of, or be otherwise subjected to discrimination under this Agreement. 3. SUBRECIPIENT shall comply with any and all federal laws limiting the political activity of employees hired under this Agreement. 4. SUBRECIPIENT shall comply with the requirements that no program under the Act shall involve political activities. 5. RECORD INSPECTION. SUBRECIPIENT shall provide the U.S. Department of Labor and the Controller General, by and through any authorized representative, as well as the WIB Administrative Office, access to and the right to examine all records, books, papers or documents relating to the accounting and use of funds under this Agreement for a three-year period from and after the effective date of this Agreement. 6. No person with responsibilities in the operation of any program under the Act shall discriminate with respect to any program participant or any application for participation in such program because of race, creed, color, national origin, sex, political affiliation or beliefs. 7. SUBRECIPIENT shall maintain appropriate standards for health and safety in work and training situations. 8. SUBRECIPIENT shall comply with general provisions, assurances, and execute the Assurances and Certifications attached hereto as "Exhibit H" and incorporated herein. 9. EQUAL OPPORTUNITY. Any literature distributed by SUBRECIPIENT for the purpose of apprising businesses, Participants, or the general public of its programs under this Agreement shall state that its programs are supported by the City of Santa Ana and the Santa Ana Workforce Investment Board, and shall state that the program is an "equal opportunity employer/program" and that "auxiliary aids and services are available upon request to individuals with disabilities." 10. Based on the population eligible to be served, or likely to be directly affected by the WIOA program or activity, the services or information may need to be provided in a language other than English in order to allow such population to be effectively informed about or able to participate in the program or activity. Pursuant to 29 CFR 37.35, SUBRECIPIENT must take reasonable steps to provide services and information in appropriate languages after considering the scope of the program or activity, and the size and concentration of the population that needs services or information in a language other than English. 11. SUBRECIPIENT certifies that all property, finished or unfinished documents, data, studies and reports prepared or purchased under this Agreement, will be disposed of in accordance with the direction of the CITY. In addition, any tools and/or equipment furnished to the SUBRECIPIENT by the CITY and/or purchased by the SUBRECIPIENT with funds pursuant to this Page 8 of 17 Agreement, will be limited to use within the activities outlined in this agreement and will remain the property of the United States Government and/or CITY. Upon termination of this Agreement, SUBRECIPIENT will immediately return such tools and/or equipment to the CITY or dispose of them in accordance with the direction of the CITY. 12. SUBRECIPIENT certifies that this Agreement does not provide for the advancement or aid to any religious sect, church or creed, or sectarian purpose, nor does it help to support or sustain any school, college, university, hospital or other institution controlled by any religious creed, church, or sectarian denomination, as specified by Article XVI, Section 5, of the Constitution of the State of California, regarding separation of church and state. 13. PATENT, COPYRIGHTS AND RIGHTS IN DATA. The SUBRECIPIENT will disclose to the CITY any invention, written product, or computer program developed, or data assembled, as a result of performance of work under this Agreement, within seventy four (74) days of invention, development or assembly. The CITY, State of California, and U.S. Department of Labor will have the right to patent any invention and copyright any written product or computer program or data generated by SUBRECIPIENT. Upon written request, SUBRECIPIENT will transfer all pertinent information, specifications and right, title and interest to the designated agency. 14. INVENTIONS, PATENTS AND COPYRIGHTS. A. Deporting Procedure. If any project produces patentable items, patent rights, processes, or inventions in the course of work under a U.S. Department of Labor (DOL) grant or agreement, the SUBRECIPIENT shall report the fact promptly and fully to the CITY. The CITY shall report the fact to the Grant Officer, at the DOL. Unless there is a prior agreement between the CITY and the DOL and its representative on these matters, the DOL shall determine whether to seek protection on the invention or discovery. The DOL and its representative shall determine how the rightsin the invention or discovery, including rights under any patent issued thereon, will be allocated and administered in order to protect the public interest consistent with the "Governmental Patent Policy" (President's Memorandum for Heads of Executive Departments and Agencies, August 23, 1971, and Statement of Government Patent Policy as printed in 36 FR 16889). B. Copyright Policy. 1. Unless otherwise provided in the terms of the grant or agreement, when copyright - able material is developed in the course of or under a DOL Grant or agreement, the author and the CITY which developed the work is free to copyright material or to permit others to do so. The SUBRECIPIENT and the Workforce Development Board (WDB) shall have a royalty -free, nonexclusive and irrevocable license to reproduce, publish, use and to authorize others to use all copyrighted material. 2. The DOL reserves a, royalty -free, nonexclusive, and irrevocable license to reproduce, publish or otherwise use, and to authorize others to use, for Federal Government purposes: (a) The copyright in any work developed under any grant, sub -grant, or contract under a grant or subgrant; (b) Any right of copyright to which a grantee, subgrantee or a SUBRECIPIENT purchases ownership with grant support; and, (c) SUBRECIPIENT shall comply with the requirements of 29 CFR Part 97.34. Page 9 of 17 C. Rights to Data. The DOL and the CITY shall have unlimited rights to any data first procured or delivered under this Agreement. 15. CLEAN AIR / CLEAN WATER ACT. If the grant hereunder exceeds $100,000, SUBRECIPIENT must comply with Section 306 of the Clean Air Act [(42 USC 1875(h)]; Section 508 of the Clean Water Act (33 USC 1368); Executive Order 11738 and Environmental Protection Agency ("EPA") regulations (40 CFR Part 35) as any may now exist or be hereafter amended. Under these laws and regulations, the SUBRECIPIENT assures that: (a) No facility to be utilized in the performance of the proposed grant has been listed. on the EPA List of Violating Facilities; (b) It will notify CITY prior to award of the receipt of any communication from the Director, Office of Federal Activities, U.S. EPA, indicating that a facility to be utilized for the grant is under consideration to be listed on the EPA List of Violating Facilities; and, (c) It will notify the CITY and the EPA about any known violation of the above laws and regulations. 16. SUBRECIPIENT agrees to adhere to the following STANDARDS OF CONDUCT: a. General Assurance. Every reasonable course of action will betaken by SUBRECIPIENT in order to maintain the integrity of this expenditure of public funds and to avoid favoritism. This Agreement will be administered in an impartial manner, free from errors to gain personal, financial, political gain. SUBRECIPIENT, its officers and employees, in administering this Agreement, will avoid situations which give rise to a suggestion that any decision was influenced by prejudice, bias, special interest or desire for personal gain. b. Employment of Former State or CITY Employees. SUBRECIPIENT will ensure that any of its employees who were formerly employed by the State of California or CITY, in a position that could have enabled such individuals to impact policy regarding or implementation of programs covered by this Agreement, will not be assigned to any part or phase of the activities conducted pursuant to this Agreement for a period of not less than two (2) years following the termination of such employment. c. Conducting Business Involving Relatives. No relative by blood, adoption or marriage of any executive or employee of SUBRECIPIENT will receive favorable treatment when considered for enrollment in programs provided by, or employment with, SUBRECIPIENT. d. Conducting Business Involvin Close lose personal Friends and Associates. Executives and employees of SUBRECIPIENT will be particularly aware of the varying degrees of influence that can be exerted by personal friends and associates and, in administering this Agreement, will exercise due diligence to avoid situations which give rise to an assertion that favorable treatment is being granted to friends and associates. When it is in the public interest for SUBRECIPIENT to conduct business with a friend or associate of an executive or employee of SUBRECIPIENT, an elected official in the area or Page 10 of 17 a voting or non -voting member of the Workforce Investment Board (WIB), a permanent record of the transaction will be retained. e. Avoidance of Conflict of Economic Interest. No executive or employee of SUBRECIPIENT elected official in the area, or voting or non -voting member of a WDB, will solicit or accept money or any other consideration from a third person, for the performance of an act reimbursed in whole or part by SUBRECIPIENT or CITY. Supplies, materials, equipment or services purchased with Agreement funds will be used solely for purposes asserted or allowed under this Agreement. No voting member of the WDB will cast a vote on the provision of services or vote on any matter which would provide direct financial benefit to that member or any business or organization which the member directly represents. f Salary and Bonus Limitations. All Subrecipients of WIOA program funds are required to comply with federal requirements regarding the limitations on salary and bonus payments in accordance with Public Law 109-149, Section 7013. VII. HOLD HARMLESS A. SUBRECIPIENT shall indemnify and save harmless CITY, its officers, agents and employees, from and against any and all damages to property or injuries to or death of any person or persons, including property and employees or agents of CITY, and shall defend, indemnify and save harmless CITY, its officers, agents and employees, from any and all claims, demands, suits, actions or proceedings of any kind or nature, including, but not by way of limitation, workers' compensation claims, resulting from or arising out of the negligent acts, errors or omission of SUBRECIPIENT, its employees or subcontractors. B. SUBRECIPIENT shall indemnify and save harmless CITY, its officers, agents and employees, from and against any and all damages to property or injuries to or death of any person or persons, including property and employees or agents of CITY, and shall defend, indemnify and save harmless CITY, its officers, agents and employees, from and against any and all claims, demands, suits, actions or proceedings therefore, resulting from or arising out of the intentional or malicious acts of SUBRECIPIENT, its employees or subcontractors. VIII. INSURANCE 1. Commercial General Liability. SUBRECIPIENT agrees to obtain and keep in force during the term of this Agreement a policy of comprehensive commercial general liability insurance insuring the State of California, CITY, and SUBRECIPIENT against any liability for accident, injury or death arising out of or in consequence of this Agreement. Such insurance shall be in an amount not less than One Million Dollars ($1,000,000.00) for any injury to or death of any person or persons in any single accident or occurrence, with $2,000,000 in the aggregate coverage. Said policy of comprehensive general liability insurance shall be endorsed to provide to CITY and to the State of California, Employment Development Department, at least thirty (30) days written notice prior to cancellation; name CITY, its officers, agents, employees, and volunteers, and the State of California, its officers, employees, and volunteers as Additional Insured; and state that such coverage is primary to any other coverage or self-insurance of the State of California and CITY (in substantially the form as Page 11 of 17 Exhibit I , Additional Insured Endorsement, attached hereto). Governmental entities may substitute a certificate of self-insurance. 2. Automobile Liability Coverage SUBRECIPIENT shall also obtain and maintain, during the effective period of this Agreement, broad form automobile liability coverage with at least $1,000,000 limit unless reduced by CITY, which applies to both owned/leased and non -owned automobiles used by SUBRECIPIENT employees or Participants in performance of this Agreement, or, in the event that CITY will not utilize such owned/leased automobiles but intends to require employees, Participants or other agents to utilize their own automobiles in the performance of this Agreement, SUBRECIPIENT shall secure and maintain on file from all such employees, Participants, or agents as self -certification of automobile insurance coverage. Governmental entities may substitute a certificate of self-insurance. 3. Workers' Compensation. If SUBRECIPIENT is an "employer", as set forth in California Labor Code Section 3300 et seq., or utilizes Participants as "employees," as set forth in California Labor Code Section 3350 et seq., SUBRECIPIENT shall obtain and keep in force during the term of this Agreement full Workers' Compensation insurance coverage for injuries suffered by Participants. Said insurance policy shall guarantee CITY at least thirty (30) days written notice of cancellation or modification. SUBRECIPIENT shall carry medical and accident insurance for those Participants not qualifying as "employees" for Worker's Compensation Coverage, pursuant to California Labor Code Section 3350, et seq. 4. Equipment Coverage. SUBRECIPIENT shall purchase a policy or policies of insurance covering loss or damage to any and all Equipment provided to or purchased by SUBRECIPIENT in accordance with this Agreement. Said insurance shall be in the amount of the full replacement value thereof, providing protection against the classification of fire, extended coverage, vandalism, malicious mischief, theft, and special extended perils. Governmental entities may substitute a certificate of self-insurance. 5. Youth Protection. To maintain a safe environment, funded youth providers that serve youth under the age of 18 will need to provide a Youth Protection Policy and proof of Sexual Abuse & Molestation insurance coverage of at least $2,000,000. Youth providers will be held responsible for conducting a background clearance (live -scan) for staff that have direct interaction with youth Participants that are under the age of 18. 6. Proof of Insurance. Certificates and endorsements must be submitted and approved by CITY prior to any work under this Agreement. SUBRECIPIENT understands that CITY will make no payments under this Agreement until the required certificates and endorsements have been approved by CITY. IX. CORPORATE STATUS All corporate SUBRECIPIENTs shall be in good standing, without suspension by the California Secretary of State, Franchise Tax Board or Internal Revenue Service. Any change in corporate status or suspension shall be reported immediately to CITY. Page 12 of 17 X. ASSIGNABILITY None of the duties of, or work to be perfonned by, SUBRECIPIENT under this Agreement shall be subcontracted or assigned to any agency, consultant, or person without the prior written consent of CITY. SUBRECIPIENT must submit all subcontracts and other agreements that relate to this Agreement to CITY. SUBRECIPIENT acknowledges and agrees that it must follow procurement regulations for SUBRECIPIENTs (2 CFR §200.317). No subcontract or assignment shall terminate or alter the legal obligations of SUBRECIPIENT pursuant to this Agreement. XI. LAWS GOVERNING THIS AGREEMENT In its performance under this Agreement, SUBRECIPIENT shall fully comply with the requirements of the following, whether or not otherwise referred to in this Agreement: 1. The Act and all applicable federal statutes, regulations, policies, procedures and directives, including but not limited to, 2 CFR 200 and 20 CFR. Parts 651 and 654 2. All applicable State statutes, regulations, policies, procedures and directives; All applicable CITY policies, procedures and directives; 4. All applicable local ordinances and requirements, including use permits and licensing; 5. Court orders applicable to its operation; and, 6. The terms and conditions of this Agreement. If any of the foregoing is enacted, amended, or revised, SUBRECIPIENT will comply with such or will notify CITY after enactment or modification that it cannot so comply. CITY may thereupon terminate this Agreement, if necessary. XII. EXCLUSIVITY AND AMENDMENT OF AGREEMENT This Agreement supersedes any and all other agreements, either oral or in writing, between the parties hereto with respect to the employment of SUBRECIPIENT by CITY, and contains all the covenants and agreements between the parties with respect to such employment. Each party to this Agreement acknowledges that no representations, inducements, promises or agreements, orally or otherwise, have been made by any party, or anyone acting on behalf of any party, which are not embodied herein, and that no other agreement or amendment hereto shall be effective unless executed in writing and signed by both CITY and SUBRECIPIENT. Paee 13 of 17 XIII. FRAUD SUBRECIPIENT shall immediately report to CITY all instances and facts concerning possible fraud, abuse or criminal activity relating to expenditure or receipt of funds under this Agreement. XIV. CONTINGENCY OF FUNDS SUBRECIPIENT acknowledges that approval of and funding for this Agreement is contingent upon State approval, and funds received or obligated from the State of California to CITY. If such approval of funds is not forthcoming, or is otherwise limited, CITY shall immediately notify SUBRECIPIENT. Within twenty (20) days of receipt of such notice, SUBRECIPIENT shall modify or cease operations as directed by CITY and negotiate necessary modification to this Agreement and/or reimbursement of costs incurred hereunder. XV. TERMINATION A. This Agreement may be terminated by either party at its sole discretion, upon thirty (30) days written notice to the other party. Notice shall be deemed served on the date of mailing. However, SUBRECIPIENT may not terminate this Agreement if undue hardship will result to any participant. B. In the event SUBRECIPIENT defaults by failing to fulfill all or any of its obligations hereunder, CITY may declare, a default and termination of this Agreement by written notice to SUBRECIPIENT, which default and termination shall be effective on a date stated in the notice which is to be not less than ten (10) days after certified mailing or personal service of such notice, unless such default is cured before the effective date of termination stated in such notice. If terminated for cause, CITY shall be relieved of further liability or responsibility under this Agreement, or as a result of the termination thereof, including the payment of money, except for payment for approved expenses incurred for services satisfactorily and timely performed prior to the mailing or service of the notice of termination, and except for reimbursement of (1) any payments made for services not subsequently performed in a timely and satisfactory manner, and (2) costs incurred by CITY in obtaining substitute performance. XVI. DISPUTES Except as otherwise provided in this Agreement, any dispute concerning any question arising under this Agreement shall be decided by CITY. In such a case CITY shall reduce its decision to writing and mail or otherwise furnish a copy thereof to SUBRECIPIENT. The decision of the City shall be final and conclusive unless within thirty (30) calendar days from the mailing or delivery of such copy, CITY receives from SUBRECIPIENT written request to appeal said decision. Procedures governing the appeal shall be prescribed by CITY and/or the State of California in accordance with the Act and all corresponding regulations and OMB circulars. Pending final disposition of the appeal, SUBRECIPIENT shall act in accordance with CITY's decision unless the dispute involves a change order. Paee 14 of 17 XVII. BREACH -SANCTIONS If, through any cause, SUBRECIPIENT violates any of the terms and conditions of this Agreement, and/or prior agreements whereby grant funds were received by SUBRECIPIENT pursuant to this Agreement, or if SUBRECIPIENT reports inaccurately or if any Audit Report makes disallowances, SUBRECIPIENT shall promptly remedy its acts or omissions and/or repay CITY all amounts due CITY as a result of SUBRECIPIENT's violation. For any such failures or violations, CITY shall also have the right at its sole discretion to either: (1) discontinue program support until such time as SUBRECIPIENT fulfills its obligations or remedies all violations of this Agreement or prior agreements; and/or (2) collect outstanding amounts as determined by CITY due CITY by offsetting or debiting from current claims or invoices, if after thirty (30) days' written notice SUBRECIPIENT has failed to repay same or a repayment schedule has not been made; and/or (3) terminate this Agreement by giving written notice to SUBRECIPIENT of such termination in accordance the notice provision in Paragraph XVIII herein below. XVIII. NOTICES All notices, reports and correspondence between the parties hereto respecting this Agreement shall be in writing and deposited in the United States Mail, postage prepaid, addressed as follows: CITY: City of Santa Ana Manager, WDB Administrative Office P.O. Box 1988 (M-76) Santa Ana, CA 92702 CLERK: Clerk of the City Council City of Santa Ana 20 Civic Center Plaza (M-30) P.O. Box 1988 Santa Ana, CA 92702-1988 Telefacsimile (714) 647-6956 SUBRECIPIENT: Orange County Conservation Corps 1853 N. Raymond Avenue, Anaheim, CA 92801 Phone: (714) 956-6222 Fax: (714)956-1944 XIX. MERGER This Agreement, together with the attachments hereto, expresses the total understanding of the parties. There are no oral understandings of the parties or terms and conditions other than as stated herein. Paee 15 of 17 XX. VALIDITY The invalidity in whole or in part of any provision of this Agreement shall not void or affect the validity of any other provision of this Agreement. XXI. MISCELLANEOUS PROVISIONS a. Each undersigned represents and warrants that its signature hereinbelow has the power, authority and right to bind their respective parties to each of the terms of this Agreement, and shall indemnify CITY fully, including reasonable costs and attorney's fees, for any injuries or damages to CITY in the event that such authority or power is not, in fact, held by the signatory or is withdrawn. b. All Exhibits referenced herein and attached hereto shall be incorporated as if fully set forth in the body of this Agreement. Pave 16 of 17 IN WITNESS WHEREOF, the parties hereto have executed this Agreement the date and year first above -written, ATTEST: "CITY') Maria D, Huizar - Raul Godinez II, Clerk of the Council City Manager t' APPROVED AS TO FORM: Sonia R. Carvalho City Attorney By: _ 4an*01()--Clge- Assistant City Attorney RECOMMENDED FOR APPROVAL: Steven A, Mendoza Executive Director Community Development Agency "SUBRECIPIENT" Executive Dire #: 33-0563781 Page 17 of 17 ORANGE COUNTY CONSERVATION CORPS SANTA ANA YOUTH WORKFORCE INVESTMENT ACT PROPOSAL 2018-2019 1. Experience/Qualifications A. Briefly describe your agency. The Orange County Conservation Corps (OCCC) is a nonprofit, certified local conservation corps, one of 14 certified local conservation corps in California. As a certified local conservation corps, the OCCC operates under the California Public Resources Code which mandates several program components, including paid work experience, job training, education, life skills and pre -employment training. B. List the facility address and address of headquarters if different location. Please include major cross streets. Orange County —The Education Corps Cross streets: Walnut and South Acacia in Fullerton 1548 E. Walnut Fullerton, CA 92831 (714) 956-6222 Administrative Headquarters Cross Streets: Raymond and Kimberly in Anaheim 1853 Raymond Ave. Anaheim, CA 92801 (714) 956-6222 C. Indicate hours of operation for facility. OCCC offices are open Monday —Thursday from 7:00 am to 5:00 pm and Friday from 8:00 am to 12:OOpm. Additional week -end and evening hours to be arranged depending on individual participant needs, scheduled events, and activities. D. Briefly indicate what makes your facility youth friendly and suitable for the proposed program. The facility is designed in a regular classroom setting with a certificated teacher assigned to each classroom. All classrooms are equipped with computers and internet access for Corpsmember use. Pictures of Corpsmember accomplishments and success boards are displayed throughout the facility. A resource area is designated for Corpsmembers to access medical, health, community information, and job leads as well there are two computer labs, in which tutoring sessions, online courses, workshops, career exploration assessments, and many other activities take place. The Corps -to -Career Specialist has a private office equipped with two computers in order to provide individual guidance, mock interviews, resume development assistance, and career exploration tools. There are spaces available in which case managers work with Corpsmembers one-on-one to provide needed support services. A feedback box is available for Corpsmembers to provide suggestions or request additional services. The facility is close to public transportation, and the OCCC provides transportation assistance In the form of bus passes, gas cards, and company vehicles. Online classes are also available for students for whom transportation or childcare is difficult. EXHIBIT A E. Provide brief information on the following elements: 1. Average annual operating budget and sources of revenue The Fiscal Year 2018 annual operating budget for the Orange County Conservation Corps is: $4,340,500 Workforce Investment Source Calltec cle Board Fee For Ser others Amount 1,649,000 597,100 1,300,000 794,400 2. Brief description of staff: OCCC has 35 staff members committed to helping Corpsmembers achieve their goals. There is a dedicated full-time case manager for the Santa Ana region, who has many years of experience with the OCCC and the youth we serve. OCCC also has support staff that help guide and mentor Corpsmembers. Beyond the Santa Ana WIOA case managers, we have other case managers who can assist Corpsmembers with supportive services and provide mentorship. The Corps -to -Career Specialist and assistant job developer helps Corpsmembers discern their career and education goals, helps them create their resumes, coordinates externships and on-the-job training, and provides job leads. The Charter School has five certificated teachers who provide direct instruction in classrooms with state-of-the-art technology. A fulltime guidance counselor provides one-on-one support, including: planning their career paths, tracking credits and graduation requirements, facilitating workshops on anger management, substance abuse, vocational education, and post -secondary education. OCCC management team has over 66 years of experience working directly with the business aspects associated with the OCCC. The Chief Executive Officer brings over 21 years of leadership and executive management. 3. Past experience with WIOA programs or other youth programs: OCCC has incorporated a variety of best practices from various state and national models for youth and workforce development to serve this population. OCCC's basic program design has been in place since 1995 and has expanded and enhanced its WIOA program services since the inception of WIOA funding in 1998. OCCC's program design provides comprehensive and coordinated activities for at -risk youth to meet and exceed planned expected outcomes in literacy and numeracy gains, attainment of a degree or certificate and placement in employment or post -secondary education. 4. What kind of impact your agency has made on the youth community: According to a 2012 study conducted by New York University and Columbia University on the Economic Value of Opportunity (at -risk) Youth, disconnected youth (unemployed and under educated) ages 16 to 24 cost the taxpayer an average of $37,450 per year. *:171191Ir_1 Every year OCCC produces up to 100 high school diploma graduates, provides paid employment and on the job training to nearly 300 at risk- youth and reduces taxpayer burden for these youth to the savings of $5,617,500 annually (estimate 150 youth X $37,450). OCCC enrolls the neediest at -risk youth as designated by the Santa Ana Youth Council, those who need to learn how to work and go to school. The OCCC is a six to twelve month comprehensive program with various components and strategies designed to guide and support youth into being employable, trainable, self-sufficient adults. The program's support services and paid work experience help the youth to stabilize their lives and help them deal with the many issues they face on a daily basis so they can first maintain their employment and education program. Once the youth become stable and are able to maintain employment and education, they continue to be assisted in furthering their education, improving their work skills, and seeking better employment post -corps, leading to a life of self-sufficiency. A. Provide an overview of the program's main objectives. It is the philosophy of OCCC to engage at risk youth in ways that both support educational attainment and job training while recognizing their need to simultaneously earn a living to support themselves and possibly their family as well. We are able to do this by integrating and supporting education and employment as mutually exclusive goals. We integrate the concept of community service into our services to attract young people and to benefit the community. Furthermore OCCC recognizes the value of young adults as contributing to our economy and society and those at risk young adults that need the support in order to build future generations of contributors. WIOA Corpsmembers will be provided or will obtain services necessary to ensure that youth achieve the ultimate goal of employment. Services include, but are not limited to: • Support services; referrals for legal, medical, substance abuse, health, housing, family/personal guidance and counseling; help with tools, books, clothing, other items needed for interviews, job requirements, advanced training, transportation, etc. • OCCC staff members serve as adult mentors and tutors • Access to the OCCC computer lab, fax, voice mail, and printer for resumes, applications, financial aid, job search, job retention, on-line services • Transition assistance such as: job placement / vocational certification / education opportunities / career guidance The OCCC program is a transitional work/school program that combines work and school daily in a structured, supervised program, inclusive of the following program components: EXHIBIT A • Provide jobs for foster/emancipated youth, youth with disabilities and youth on probation and who are Older and/or Out -of -School WIOA eligible youth and are Santa Ana residents • Meet/exceed the WIOA outcomes for entered employment or education, credential attainment, and skill gains as outlined by the Santa Ana Youth Council; • Youth who are unemployed and out of school will be enrolled into the Orange County Education Corps Charter School to earn their high school diploma • Provide "soft" and "hard" occupational skills training needed to complete Orange County Conservation Corps work projects (i.e. evasive species removal, reforestation, irrigation, construction, recycling); • Provide paid work experience, trainings, and certificates to develop and/or improve their resumes for future employment; • Develop and maintain a portfolio that highlights their work/school/credential accomplishments to use in seeking employment post -program • Improve basic skills and improve at least two grade levels on a standardized tests (i.e., STAR, TARE); • Earn scholarships for post -secondary instruction; • Develop leadership skills through various crew based and individual trainings; • Transition successfully from the OCCC program into employment and/or post -secondary Continuing education; • Complete work projects that benefit our local communities and instill a sense of community service and pride in their communities. As a part of their training, Corpsmembers are placed in on-the-job training, and they are paid for the work they do. These paid work experience placements have been developed by the OCCC to assist local cities, county agencies, and other nonprofit agencies with their conservation and land management needs. OCCC work projects are environmentally -driven and benefit the community. 3. Population A. Describe the total number of youth that will be served by this grant This grant will allow 22 of Santa Ana's youth to participate in the OCCC program. B. Describe the age range of the youth that will be served. The OCCC serves youth/young adults ages 18 to 24. C. Describe any minimum requirements that youth need to have in order to be enrolled into your program. The OCCC has no minimum requirements in addition to the WIOA Youth eligibility requirements. EXHIBIT A D. Special considerations for youth services OCCC intends to serve at least 80% of out -of -school youth. At least 10% of youth with disabilities, at least 10% of foster/emancipated youth, at least 10% of youth that has dropped out of high school and 10% of youth on probation. Historically, OCCC has met or exceeded these expectations and is evident within our annual program audits from our WIB contractors. E. Specify how the targeted youth populations will be recruited. The outreach and recruitment plan for this program will target youth most in need and will be recruited through the following: • Local school districts and alternative schools • County alternative schools • Probation officers • Youth and Family Resource Center • Word-of-mouth • Job fairs/presentations In addition to the normal recruitment strategies of job fairs, partner networks, and presentations to and referrals from local groups and organizations, the OCCC will employ "street outreach" to recruit the WIOA participants. Street outreach entails handing out flyers with the OCCC's toll - free telephone number (888.641.2677) and website address (www.hireyouth.org); and interacting with youth where youth "hang out" in parks, malls, food courts, week -end community events, and even walking local neighborhoods. Historically the OCCC's most effective recruitment strategy has been referrals from former and current Corpsmembers, their family, and friends, as well as through Craigslist and advertisements in other media such as Facebook. See attached recruitment flyer in Attachment W. F. Include letters of Support from organizations that have agreed to refer youth to your program. See Attachment C. See letters from Young Invincibles, YWCA, Western Youth, Community Services, CCCOE/CDCR Probation, and the OC Department of Education Accountability Commitment Program. G. Describe your recruitment plan that will fulfill the requirement of enrolling 100% of youth by the 2nd quarter of the program (December 31, 2018). We have been successful at recruitment and enrolling youth in the program in the past and do not expect any difficulty enrolling youth by December 31, 2018. Our partners rely on our services and regularly refer their clients to us. The full-time case manager and the recruitment team will provide needed resources to complete full enrollment by December 31, 2018. 4. Assessment A. Youth Services are required to use the Test for Adult Basic Education assessment tool. EXHIBIT A OCCC intends on continuing to use the TABE and should another assessment tool be warranted we will seek approval prior to implementation. B. Describe how your program will conduct assessments for youth participants, elaborate on the type of assessment tools or surveys that will be used. Youth will be enrolled in the OCCC program for academic and vocational assessment and orientation to the OCCC. The timeline of services, as per the attached customer flow chart, will consist of up to 12 month direct services. This entails enrollment, assessments, and service provision with target outcomes for each participant. Each participant will also be eligible for 12 months post exit follow up services. The OCCC's Program Specialist, in conjunction with the WIOA participant, will develop the youth's Individual Service Plan (ISP) inclusive of assessment results, work readiness evaluation, and counseling and guidance for personal needs. Case Managers will review IEP's if needed, ONET Profiler and conduct work readiness pre and post tests. C. Describe knowledge of the barriers that the youth encounter. Currently we serve participants with the following known barriers, have not completed high school at the time of entry (under educated), are or have been court -involved, including on probation/parole, are single parents, are or have been in foster care, are or have been gang - affiliated, had incarcerated parents during childhood years, are at two years below ninth grade literacy fluency, are below ninth grade level, qualify for the Free/Reduced Lunch Program (low income), have limited or no means of transportation. D. Specify how your agency will address the barriers that youth encounter. These disenfranchised youth need to work —often they need to work to make a living for themselves and in many cases, their families. Too many programs serving youth don't offer a paid work experience component —this negates the acquisition of basic skills for many youth because they don't see the relevancy of instruction. They need training that will lead to a career, and they need education that is relevant to their jobs and makes sense to them. The OCCC can help them understand how earning a high school diploma will benefit their employability and help them achieve their goals. Many Corpsmembers come to the program with very specific needs based on their barriers. For instance, our agency provides services to both young mothers and parenting fathers, connecting them to needed resources. OCCC plans to be a part of the collaborative to connect services available to pregnant and parenting youth. Homeless youth also have very specific needs, often having a history of abuse, financial hardships, drug addiction, lack of self-esteem, lack of employment skills, etc. They face great dangers staying on the streets and are always flagged in our enrollment protocols to receive most immediate services. The OCCC will also refer youth to other agencies, based on need. The OCCC strongly believes in the All Youth, One System concept. This belief is demonstrated bythe way the OCCC networks with many outside entities, EXHIBIT A helping to ensure that all participants are linked to appropriate and necessary support services in the community. Equally important we have onsite individual and group counseling, provide nutritious meals and transportation services at specified pick-up point locations. 5. Paid & Unpaid Work Experience A. Describe in detail the paid and unpaid work experience opportunities that will be offered. Corpsmembers may remain at the OCCC for up to two years to earn... learn... and serve. This gives Corpsmembers the time necessary to develop the skills to enter the workforce and become self- sufficient. The OCCC program provides an opportunity for Corpsmembers to earn a living through paid work experience, learn job skills and further their education, while they serve their community by completing work projects. Summer employment — Employment opportunities are available all year round but for those attending full time school or unable to work year round, summer employment will be available. Pre -apprenticeship programs - Because a big part of our mission involves getting our participants prepared to enter the workforce and become self-sufficient, we have been expanding our work experience program to include summer or seasonal service. OCCC program participants who are selected to participate are 18-25 years old and receive paid work experience with our partner companies, like Goodwill Industries, Smart & Final, CVS Pharmacy, Party City, Marshalls, Costco, and many others. They are allowed to work a maximum of 29 hours per week, nights and weekends if needed, for up to 90 days while they earn their diploma. Internships orjob shadowing- Job shadowing is available for new trainees to observe their peers as working Corpsmembers and also to experience different positions in the labor market. Ride- alongs on work crew projects give new participants the opportunity to see firsthand the duties and expectations of Corpsmembers on conservation projects. Also many of ourjob development placements have job shadowing as part of a new hire training period. on-the-job training provides Corpsmembers the opportunity to earn while they learn, with business, leadership, and teamwork skills. They train with professionals in a variety of fields, gain confidence in their own abilities, and pursue their career goals. Corpsm embers' time at the OCCC is largely spent serving their communities. OCCC projects and on-the-job training opportunities cover Orange County: aiding recycling efforts, restoring its native habitats, protecting water supplies, and working on fee for service projects throughout Orange County. Corpsmembers leave, worker's compensation and liability insurance is paid through OCCC's grant funding, along with any uniforms the partner business requires. Assistance with transportation and other supportive services are also provided. Under the mentorship of the partner's employees, our participants learn valuable job skills that enhance their knowledge and ability. B. Special Consideration for targeted in demand industries as identified in the SAWIB's five year plan. EXHIBIT A The OCCC strives to help Corpsmembers enter the workforce successfully. The following career pathways have been listed as Orange County's top industries: Manufacturing/Advanced Manufacturing- OCCC intends to identify manufacturing resources within Orange County and develop opportunities for our participants to gain the exposure, training and apprenticeships necessary to be prepared for such employment. Also, Corpsmembers have the opportunity to obtain certifications in forklift operation and truck driving through the OCCC or its partners. OCCC has a partnership with Prominent Staffing that place work ready participants in manufacturing jobs within Orange County. Healthcare and social services -- Many Corpsmembers have obtained externships with CVS and Walgreens Pharmacies, exposing them to the field of healthcare. Other Corpsmembers have gone on to further their education in healthcare fields, One former Corpsmember graduated from American Career College as a dental assistant after having worked with an orthodontist while attending classes. The OCCC will continue to expose Corpsmembers to healthcare agencies through trips to local businesses, educational opportunities, and speakers and workshops at OCCC facilities. The OCCC will strive to expose Corpsmembers to the medical field and connect them with career certifications. OCCC has a rich history and strong partnerships with other Orange County non -profits such as Goodwill Industries, Habitat for Humanity, Boys and Girls Club of Santa Ana, Working Wardrobes and many others. All of which are open to providing social service training experiences for our participants. Additionally, these agencies seek out OCCC for participant referrals for their open positions. Hospitaiity/Entertainment — Corpsmembers have a variety of opportunities in this field. Corpsmembers have the opportunity to receive food handler's licenses and National Retail Federation certifications in customer service. Externships, on-the-job training, and job shadowing opportunities through partners like Goodwill Industries, CVS and Walgreens Pharmacies, Costco, Dollar Tree, Smart & Final, and others provide hands-on customer service experience. A Corpsmember recently started an externship at a local hotel and spa. Corpsmembers have participated in a partnership with the Fullerton Arboretum and local social enterprise Monkey Business Cafe, which benefits foster youth, called "Farm to Table," Corpsmembers work both on the arboretum's farm and at the cafe, developing a strong connection between where food grows and the process involved in delivering it to the table. OCCC also has a partnership with Contract Services Group that exclusively provide job placement for our participants within Orange County entertainment venues and hotels and Anaheim Resort Transportation providing hotel to amusement park transportation. Green/clean/environment — Corpsmembers will participate In a large way in the expansion of the OCCC's waste management and recycling program to include oil, e-waste, bottle and Can and tire recycling. They get real -world experience by planning and executing OCCC projects around the county. Some specific labor markets include green building operations, solar panel EXHIBIT A installation, and water treatment, aiding bottle and can recycling efforts, restoring native habitats, protecting water supplies, and working on fee for service projects throughout Orange County. OCCC also has a rick experience in working with the National Park systems, Department of Fish and Game, National Forestry Service, Laguna Canyon Foundation and the newly formed Santa Ana Conservancy. The WIOA Participants' paid work experience, certifications, and career training will be focused on our partnerships with those that can further provide experience in relevant and growing industries including information technology, manufacturing, healthcare, hospitality and entertainment, and environmental. The OCCC strives to create career pathways for Corpsmembers in these fields. All training will be designed to address those occupations which are in demand to help assure the successful employment of the WIOA youth. C. Special Consideration for organizations that offer job training/preparation in the industries of science, technology, engineering, the arts and math. It is the intent of OCCC to provide the appropriate exposure and necessary training to our participants in the fields of science, technology, engineering, the arts and math through extensive education and promoting secondary education opportunities in those fields. D. List some of the employers that will assist in the paid and unpaid work experience opportunities. 211 Orange County — Santa Ana A Live Scan Center —Anaheim Anaheim Resort Transportation - Anaheim Bella Dia Salon — La Habra Anaheim Public Library— Haskett Branch Boys & Girls Club — Garden Grove Boys & Girls Club — Santa Ana Boys & Girls Club - Cypress Costco — La Habra City of Yorba Linda City of Aliso Viejo CVS Pharmacy —All cities Dollar Tree — Buena Park Goodwill of Orange County —AII stores La Palma Public Library Habitat for Humanity - Santa Ana I04MII:31re1 Mesa Cold Storage - Fullerton Monkey Business Cafe — Fullerton Orange County Child Abuse Prevention —Santa Ana Orange County Public Works Orange County Therapeutic Arts — Santa Ana Orangethorpe Elementary School — Fullerton Santa Ana Public Library Santa Ana Work Center Smart & Final Extra —AII Orange County stores Starbucks - Fullerton Terra Pacific Waste Management —Anaheim The Friendly Center — Orange The Elegant Touch — Orange Custom Hair — Buena Park Walgreens — All Orange County locations E. Include Letters of Commitment from employers as Attachment D. See attached letters from Laguna Canyon Foundation, City of Garden Grove, City of Irvine, Prominence Staffing, and Audubon California. F. Include a copy of the Work Experience policy as Attachment E. 6. Alternative Secondary School Services A. Describe in detail the alternative secondary school services or dropout recovery services that will be made available for youth. The OCCC's organizational purpose is to empower youth and young adults to become self- sufficient contributing members of their community. The OCCC accomplishes this by providing WIOA Corpsmembers opportunities to complete their high school education through our WASC accredited Charter School, professional, and personal development through our employment services classes and workshops and providing paid employment on conservation crews that make a difference to our community and environment, thus creating the necessary skills to develop and maintain a positive work ethic while building self-sufficiency. The intent of exposure to various post -secondary educational institutions is to provide a lasting foundation to enable youth to enter the workforce and be successful, productive, members of society. B. Describe in detail the activities that will lead youth to attainment of secondary school diploma or equivalent. 0una11rel WIOA Corpsmembers will obtain services necessary to ensure that youth will enter post- secondary education. Services include, but not limited to: • Support services; referrals for legal, medical, substance abuse, health, housing, family/personal guidance and counseling; help with books, clothing, other items needed for post -secondary education, advanced training, etc. • OCCC staff members serve as adults mentors • Access to the OCCC's computer lab, fax, voice mail, and printer for college applications, financial aid, on-line services • Transition assistance such as: vocational certification / education opportunities / school enrollment assistance C. Special Consideration for organizations that offer dropout prevention or dropout recovery services. OCCC offers a unique opportunity for those individuals who have dropped out of school by offering our Charter School educational services. Thus reducing the dropout statistics and recovering those individuals who would have otherwise been part of our County's dropout rate. Our Charter School provides them with a high school diploma, not a GED. Studies have found GED recipients have a lifetime earnings rate that is close to dropout rates than those with high school diplomas. A 2012 study Opportunity Road indicates that the long-term effects of youth not having a high school diploma and employment lead to higher rates of poverty, continued unemployment throughout adulthood and the likelihood of incarceration. The study shows that the taxpayer burden could be reduced by $707 billion if at risk youth received education, economic and social supports to fully integrate them in to either the education system or labor market. For out -of -school youth, a high school education is stronglytied to securing employment. With high unemployment and high competition forjobs, youth without a high school diploma do not stand a chance to compete in today's job market. The 2012 study also revealed that high school dropouts earn on average $18,900 per year and those with high school diplomas earn on average $25,900. The OCCC also provides a multitude of services, workshops, and resources for its Corpsmembers. Obtaining a high school diploma through the Education Corps is a huge step towards self- sufficiency for high school dropouts. Paid work experience, job shadowing, on-the-job training, and externship opportunities provide valuable experience for Corpsmembers to put on their resume. The OCCC provides workshops on job retention, resume writing, filling out applications, mock interviews, career exploration, and many other topics. Corpsmembers can also receive certifications in customer service, forklift and chainsaw operation, safe food handling, and computer software. No other organizations in Orange County provide as many hours of work experience —up to 29 hours a week. Corpsmembers participate in on-the-job training in a variety of industries throughout the county. They do not simply visit companies and businesses in various industries; they work there. Corpsmembers have done externships in many industries, including the hospitality/tourism industry at local hotels, spas, and restaurants. They have also participated in i0eIIIHIMe1 a partnership with the Fullerton Arboretum on the campus of California State University Fullerton and local social enterprise Monkey Business Cafe, which benefits foster youth, called "Farm to Table." Corpsmembers work both on the arboretum's farm and at the cafe, developing a strong connection between where food grows and the process involved in delivering it to the table. OCCC crews provide recycling services to many companies and businesses, including Downtown Disney. We have Corpsmembers working at a number of CVS Pharmacies throughout Orange County, giving them experience in the field of healthcare. Corpsmembers have also worked at the Santa Ana One Stop Center, exposing them to a variety of career opportunities. Additionally, we have partnered with Vital Link services that provide hands-on career exploration experiences for youth, helping them carve out their own unique career path. Trips and tours to local businesses help youth sort through their interests, get excited, and "try on" a career for a day. Corpsmembers and students have many opportunities to hear from employers, to attend job fairs and participate in career exploration workshops. Corpsmembers participating in on-the-job training receive feedback and evaluations from their employers and supervisors regularly. 7. Preparation for Post -secondary Education and Training A. WIOA only accepts certifications that are accredited by a State recognized educational entity or are recognized by employers. The Education Corps is a fully accredited c h a r t e r school recognized by the State of California. This collaborative allows the Target Population, for In -School Youth and Out -of -School Youth in need of educational services, to earn high school credits that count toward a high school diploma, build skills to pass the California High School Exit Exam, and increase Literacy/Numeracy Skills. B. Special consideration for organizations that offer preparation for postsecondary education and training in high -demand industries. WIOA Corpsmembers research jobs on 0*NET to obtain expected job growth, wages and educational requirements. Subsequently, depending on the training that is needed, Corpsmembers are referred to ROP, Community Colleges, Apprenticeship Programs and Technical Schools. Additionally, presenters are scheduled from a variety of high -demand industries including green jobs, medical careers, etc. C. Identify and/or develop a pathway for youth that can lead them from high school to career or college. Please elaborate on specific pathways. Training and education will assist youth in obtaining employment because the youth will learn how to work and go the school. As a result of the OCCC's six to twelve month comprehensive EXHIBIT A program, support services and paid work experience, youth are able to stabilize their lives and lean how to deal with the many issues they face on a daily basis. The Corps-2-Career Specialist works one on one with WIOA participants to develop personalized goals (post -secondary education, job placement, and career development) that lead to self-sufficiency. Once the youth become stable and are able to maintain employment and education, they will continue to be assisted in furthering their education, improving their work skills, and seeking better employment post -corps, leading to a life of self-sufficiency. The ultimate path for out participants is building a bridge from education to work, with multiple steps along the way to develop the infrastructures necessary for retention. OCCC bridges the participant with employers, while creating a myriad of support services to ensure individual goals are met. D. Describe in detail how the program will prepare youth for postsecondary education and training. The needs of these disconnected youth are immense, whether they are pregnant/parenting, children of incarcerated parents, homeless, high school dropouts, offenders, foster/emancipated, or have a poor work history. They are facing financial hardships, drug addiction, lack of self-esteem; lack of basic skills, no employment, no skills, etc. With such a myriad of needs, a coordinated, articulated program, rich with varied approaches and learning opportunities needs to be provided. We will address the following needs: "soft" and "hard" occupational skills training; completion of high school credits to earn a high school diploma; increase math/literacy rates; improve basic skills; develop leadership skills; develop a sense of community service. They will leave the OCCC program with a high school diploma, work experience, certifications and training, supportive services, and mentorship, which will allow them to enroll in higher education, obtain employment on a career path in a growing industry, and become self-sufficient. E. How will your organization expose youth to the various post -secondary educational institutions? OCCC plans to coordinate and schedule field trips to the local college campuses such as Cal State Fullerton, Cypress Community College, Rancho Santiago Community College and Fullerton Community College. OCCC has developed extensive relationship with these secondary education facilities and will also invite representative to provide workshops onsite at OCCC for our participants. F. Describe the certificates that youth be able to earn while in your program or within a year after exit. Youth are able to earn various state recognized credentials through our partners, ITA accounts and on-the-job earned certifications which include forklift operator, safe food handling, national retail federation, and computer software. Corpsmembers can receive vouchers to reduce the EXHIBIT A cost of getting their driver's license, and some of our partners can help them get their truck driving license. In addition to its classroom -based classes, the Education Corps Charter School provides online courses through a special partnership to enable a flexible schedule and tailor its program to the individual needs and interests of its students. FlipSwitch is the result of more than ten years of research and development in the online learning industry. Founded in 2001 as American Virtual Academy (AVA) by visionary Damian Creamer, the company started as the exclusive technology and curriculum partner for a young, upstart institution in Arizona named Primavera Online High School. FlipSwitch has the following certifications: UC Certified (3 year process, complete 2012), A-G Certified (Complete High School Diploma), and NCAA Certified Courses (98% courses certified by NCAA). Flip Switch offers over 200 courses in language arts, social studies, mathematics, science, world languages, fine arts & vocational, health & physical education, and electives. The Education Corps Charter School will provide high school diploma instruction; vocational and occupational skills training; life skills, pre -employment skills, etc.; specialized trainings (CPR/First Aid, Forklift, Chainsaw certification, etc.); safety demonstrations, leadership development, support services and educational topics (health, substance abuse, financial literacy, etc.); and instill the participants with a sense of community service and pride. The OCCC will provide the WIOA Corpsmembers with hard skills (on the job training, certifications, etc.) and soft skills (responsibility, discipline, punctuality, uniform standards, etc.) which lead to job retention. The WIOA Corpsmembers will be exposed to presentations, workshops, and fieldtrips to assist them in developing career paths. The Corps-2-Career Specialist will work individually with the WIOA Corpsmembers to develop personalized goals (post- secondary education, job placement, and career development}that lead them to self-sufficiency. Through their Corps-2-Career classroom training, the participants will learn that the fields of environment and conservation, green jobs, green technologies, healthcare and manufacturing are the jobs of the future and that they offer non-traditional opportunities for both male and female. WIOA participants will learn about food production, manufacturing, introduction to technology and computer software. G. Include data and research that supports the industries or pathways listed above. According to the Economic Value of Opportunity Youth study of 2012 by the University of New York and Columbia University, "youth who receive constructive engagement of services to build pathways that offer support to navigate the labor market and gain education necessary to sustain self-sufficiency are successful in reducing the social and taxpayer burden then those who do not receive services." The same study also went on to say that organizations that offer education coupled with paid work services are highly successful and preferred by opportunity youth and stating that 69% of opportunity youth surveyed stated they are looking for work but feel that they need support in the form of education and employment services. H. Include Letters of Intent from the training agencies, as Attachment F. EXHIBIT A See letters from OC Re -Entry Partnership, Working Wardrobes, Women Helping Women, ProSafe, and Contract Services Group, Inc. 8. Tutoring A. Describe in detail the tutoring resources that will be provided to youth The Education Corps Charter School credentialed teachers will interact with WIOA Corpsmembers on a daily basis as they attend class five days a week, Monday -Friday, and provide additional one on one tutoring as needed. Week -end work/school activities will be scheduled as needed and appropriate. The WIOA Program Specialist (case manager) will meet at least monthly to monitorthe participant's progress in meeting their Individual Service Strategy goals, and other work/school/personal issues that may arise. Other organizations such as social services, counseling centers, probation/parole, etc., may be providing outside support services as in -kind support for this proposal. Many WIOA participants may come to the Corps already involved is such services while others may be referred. The Corps strongly believes in the All Youth, One System Concept which promotes networking with many outside entities to ensure all WIOA Corpsmembers are linked to a variety of support services in the community. 9. Mentoring A. Specify how your organization will provide mentoring to youth OCCC staff members will meet daily with WIOA Corpsmembers to deliver program components. Corpsmembers will be assigned to work in a crew which is supervised by one of the OCCC's Crew Supervisors. The Crew Supervisor will work Monday -Thursday with WIOA Corpsmembers to complete assigned work projects. Other OCCC staff or interns meet with WIOA Corpsmembers as needed for specialized trainings, workshops, or individualized follow up regarding work/school/personal issues that may arise. B. Specify what types of support your organization will offer youth who are facing challenging obstacles such as: family dysfunctions, mental health issues, substance abuse, low self- esteem, probation, gang issues, parenting issues, etc. WIOA Corpsmembers will be provided with supportive services such as referrals for legal, medical, substance abuse, health, housing, family/personal guidance and counseling. It is important to note that the OCCC has added a key position to our programs and service with the addition of a Guidance Counselor we are able to hold group sessions and individual counseling sessions on the issues and challenges that face our participants. C. Will your organization offer mental health services or referrals? Please describe EXHIBIT A The OCCC has an onsite counselor with a Master's degree in Guidance and Counseling and a counselor who is has a degree in Marriage and Family Therapy, both will be able to assess and refer the participant to the appropriate facilities for mental health assistance and provide individual and group counseling as needed. D. Describe how your organization will provide or refer youth to comprehensive guidance and counseling for drug and alcohol, etc. When necessary case managers refer participants to local Alcohol Anonymous or Narcotics Anonymous agencies, but it is equally important to note that one of our case managers is a certified drug and alcohol counselor and we also have a Marriage and Family Therapist on staff as well. 10. Workshops A. Provide Information about the following workshops and how or when the workshops will be provided to youth in the program. The OCCC provides weekly workshops such as practice interviews, career exploration, personal finance, smoking cessation, parenting skills, customer service, job retention, resume preparation, communication skills, and many other topics. Of most importance, inclose proximity to the OCCC administrative offices, the Education Corps site houses all program services, (education, case management, transition services, follow up, etc.) are delivered. Having all services at one site and in close proximity to the administrative headquarters enhances the coordination of the program and eliminates duplication and redundancy. All instruction will be classroom based; field based, on-line, individual, small/large group, crew based, demonstrations, lectures, packets, guest speakers, and individual research. Financial Literacy/ Budget Management -The Education Corps Charter School provides an entire course on financial literacy. They discuss how to set up a checking and a savings account, how to create a budget, what an IRA is and how to set one up, the math behind compound interest, how to read the fine print on a credit card, how to establish and/or fix one's credit, car loans, and how to file income taxes. Entrepreneur Skills Training- Workshops will be held to identify fundamentals in creating your own business or being an independent contractor. Financial skills, marketing strategies, customer service techniques and basic business organization will be taught. Labor Market Information- A job board is maintained in participant areas and contains current job postings throughout Orange County. Participants also receive a workshop on how to access jobs opportunities online and within newspapers. Family Planning- Planned Parenthood has offered workshops at the OCCC, discussing things like sexual health, birth control, pregnancy, and relationships. Parent -to -Parent has done parenting workshops at the OCCC, complete with childcare for participants' convenience. They discuss how to relate to your child, boundaries and discipline, and nurturing relationships with both children EXHIBIT A and partners. Parenting classes are also offered at our Charter School as an elective and are open to WIOA participants. Worker's Rights/Labor Laws- OCCC organizes visits to local labor unions to educate Corpsmembers about how labor unions operate. CalOptima recently presented a workshop on Covered California, providing information and supportto both Corpsmembers and students. Also, all Department of Labor and California Labor Codes are posted as well as worker's compensation and employee grievance policies as required for our staff and will be reviewed with our participants. Analytical Skills at the Workplace - The OCCC provides many work readiness and career exploration workshops. Our Corps -to -Career Specialist and other staff provide workshops about job retention, resume writing, filling out applications, mock interviews, career exploration, and many others. During their OCCC orientation, Corpsmembers take the 0*NET assessment to help them discover how their strengths and interests can connect to a career path. Health Resources - Besides family planning and parenting workshops, the OCCC provides workshops on health resources. The OCCC has provided workshops on smoking cessation and smoking's effect on the environment, tattoo removal services, substance abuse workshops, self- esteem and body image workshops, and many others. The OCCC would like to host a free flu shot clinic in the future. Corpsmembers and students also receive referrals to other organizations for healthcare needs and information. Public Speaking Skills - The OCCC has sponsored public speaking workshops in the past and will continue to do so. For the annual OCCC graduation ceremony, students have the opportunity to audition to present a speech. OCCC and Education Corps staff provides private and group coaching and the selected students present their speeches at the graduation ceremony in front of several hundred people. 11. Civic Engagement or Leadership Development A. Can your organization offer a civic engagement opportunity or leadership development opportunity for WIOA youth in the community, please describe. OCCC students and Corpsmembers also have the opportunity to participate in field trips and educational outings. Last year students took a field trip to the Museum of Tolerance in Los Angeles, connecting them to history and fostering compassion for all people. The OCCC brings Corpsmembers to the California Workforce Association's annual Youth Conference, where they meet local and state leaders In workforce development, take part in career exploration, participate in workshops and peer mentoring, and network with a wide variety of professionals and leaders. The OCCC will continue to offer civic education opportunities like this for WIOA and non-WIOA youth in order to develop community engagement. The OCCC already promotes civic engagement in its Corpsmembers through participation in community events. This year some of our youth assisted in hosting the Children's Water Education Festival held at the University of California, Irvine. The OCCC Corpsmembers operated i*1cu1-INra the recycling stations throughout the festival, teaching children what to recycle and compost. They were able to empower other youth in our community to be environmentally conscious and learned important hands-on leadership skills. Through OCCC projects, Corpsmembers have a large community impact. Recently, through the Adopt -a -Channel project in association with Disneyland Resort, they have met important community leaders and contributed to removing over 5,000 pounds of debris and abatement of over 15,000 square feet of graffiti. Through the Sheriffs Department, Corpsmembers take pictures of the graffiti before its removal to help the Sheriff's Department record graffiti marks. This highly important project is environmentally beneficial in protecting our ocean and keeping our beaches clean. The OCCC will also be supporting Santa Ana River Conservancy, which will involve the restoration of the Santa Ana River, providing needed recreational opportunities, water quality protection, and land restoration to the Santa Ana community. The OCCC also has a partnership with local social enterprise Monkey Business Cafe as well as the Fullerton Arboretum in their "Farm to Table" program. Corpsmembers obtain externships through this partnership, in which they alternate growing produce on the arboretum's farm and cooking the harvest in the kitchen of the Monkey Business Cafe. This enriches the community and brings a stronger connection to the Earth for Corpsmembers and cafe patrons alike. Every year, three or four Corpsmembers, the CEO, and the Program Manager go to Sacramento for the California Association of Local Conservation Corps (CALCC) and California Conservation Crops, Government Education Day. They meet with senators and assembly members, tour the Capitol, participated in educational activities like develop a mock state budget, and learned about California's government. They have the opportunity to engage with Corpsmembers from other conservation corps around the state and observed our state government at work. OCCC has for the last three elections served as a polling place at our Charter School site and utilized Corpsmembers as volunteers which provided experience and education concerning the voting process. OCCC also offers assistance to participants in enrollment in selective service and voter registration. Often times our participants are called for jury duty but have no idea of what to do, we assist them in the process. OCCC has a strong commitment to civic service. "Serve" is a foundation concept in OCCC's mission. Participants' time at the OCCC is largely spent serving their communities. OCCC projects and on-the-job training opportunities cover Orange County: aiding recycling efforts, restoring its native habitats, protecting water supplies, and working on fee for service projects throughout the county. Corpsmembers and students leave the OCCC program with an understanding of our natural resources and why we must preserve them. B. Indicate the number of youth that will participate in the civic engagement or leadership development opportunity. These opportunities will be open to all OCCC students and Corpsmembers. In addition, the OCCC will collaborate with other Santa Ana Youth Service Provider Network organizations to engage additional youth. EXHIBIT A C. Special consideration for organizations that can leverage funds to provide services to non- WIOA youth participants. All services are open to 18 to 25 year old regardless of WIOA participation. 12. Supportive Services A. Will your organization provide supportive services to youth such as gas cards, bus passes, childcare assistance, etc., please describe WIOA participants receive monthly transportation assistance in the form of bus passes or gas cards to help them get to interviews and jobs. When transportation is not possible by bus then it will be provided by OCCC to assist the participant in maintaining employment. OCCC also provides interview attire, work uniforms, advanced training and certificates. Participants can receive many of these services even after they complete the OCCC program. WIOA Corpsmembers will also have access to a full time Placement Specialist who will assist with the placement of WIOA Corpsmembers after their work experience is completed. OCCC is now approved to provide a free daily lunch program for participants starting in the fall of 2015. Childcare is provided by onsite volunteers during school or workshop trainings. B. Include Supportive Service Policy Attachment r See attached Supportive Service Policy 13. Incentives A. Will your organization provide incentives to youth for accomplishing program benchmarks or personal goals? If so, please describe Yes, OCCC provides incentives to youth in the program from the onset of completing orientation throughout program service and at completion of service. Please see attachment H for a complete list of incentives B. Include the Incentive Policy as Attachment H. See attached Incentive Policy Attachment H. 14 Follow -Up Services A. Elaborate on the type of services that will be provided to youth during each quarter during the 12 month follow-up period. Case Managers continue to provide referrals, bridge community resources as needed and all of our other support services. Case Managers will continue to assess exited participant success and identify barriers that may require assistance in order to maintain retention of employment or continued education. EXHIBIT A B. Describe if your organization will provide case management, job retention services, mentoring and ensure the participants attains their goals. Case management will continue to be provided to ensure challenges are identified and services implemented for job retention. Mentoring and tutoring will also be provided as needed to ensure goals are achieved. C. Describe how your organization will ensure that youth meet the performance indicators during the follow-up period. Case managers keep contact logs on exited participants and file monthly reports and quarter reports on status, barriers identified and individual progress. Case Managers also during the follow-up period are sources of encouragement for the participant to seek higher education or develop new attainable goals for continued success. Documentation to provide evidence of performance includes but is not limited to: pay stubs, direct contact with employers, participant probation or employment reviews. Communication is a key component to the follow-up services and consistent reminders that OCCC support services will continue to be available to assist with needs. D. Describe if your organization will provide youth with incentives or supportive services during follow-up to assist youth retention. Santa Ana WIOA participants will receive follow-up services for twelve months after they finish the program. Their case manager will contact them once a month or more, as needed. They can receive monthly transportation services: a bus pass or gas card. They will receive job leads from both their case manager and the Corps -to -Career Specialist, as well as resume help and other work readiness assistance. They are eligible for help with interview outfits and/or work uniforms. In addition OCCC will also refer those who qualify to the Americorps scholarship program. The OCCC will also refer them to other organizations for additional services. E. How often will the youth be engaged or receive services during the follow-up period. At a minimum our case managers make contact monthly but are available on an as needed basis. 15. WIOA Performance Indicators A. Include a flow chart or visual aid or brief explanation of how your organization will meet the following WIOA Performance Indicators: See the attached flow chart immediately following the narrative to the questions below. 1. Percent of participants who are in education or training or unsubsidized employment during the 2"d quarter after exit. I*H:IIel1r_1 Participants will complete objective assessments in work readiness, skill assessments and career exploration in the beginning of the program. Work readiness workshops that will cover topics such as work ethic, job retention, conflict resolution, and college success will be offered to participants throughout the program. 2. Percent of participants who are in education or training or unsubsidized employment during the 4th quarter after exit. In addition to the objectives assessments and workshops offered throughout the program, follow up services will include transportation assistance in the form of bus passes and gas cards in order to have reliable transportation to work and or school. These services will help ensure that participants are entering into employment/education and are able to remain employed and stay in school. 3. Document the median earnings of participants in unsubsidized employment during the 2nd quarter after exit. Paycheck stubs are collected from the participants in order to have an accurate record of participants' earnings. 4. Percent of participants who obtain recognized postsecondary credential or secondary diploma during participation or within 1 year after exit. Participants will obtain credentials that lead to employment that is in demand. Examples of credentials that will be offered are high school diplomas, forklift license, food handler's license, security guard card and customer service. Participants will be connected to institutions that offer these credentials. 5. Percent of participants who, during the program, are in education or training that leads to a recognized postsecondary credential or employment AND who are achieving measurable skills gains. Participants will be enrolled in training programs for credentials that lead to in demand jobs. Skills will be assessed during program participation by the WEX supervisor and case manager. 6. Effectiveness in serving employers Participants placed with employers for WEX will be prescreened based on employers' standards and expectations. All participants will also have participated in work readiness workshops prior to WEX placement. Follow up with employers will take place regularly in order to assist the employer with any additional training or skills needed for the participant to be successful during the program. 16. Prior Outcomes EXHIBIT A A. If your organization was previously awarded a WIOA contract through the Santa Ana Workforce Investment Board, OC Workforce Investment Board or Anaheim Workforce Investment Board please disclose your organization's past performance outcomes for the past 1- 2 years from each WIB if applicable: Performance Outcomes (Santa Ana WIBgrant) COMMON MEASURES 2012 2013 (Example: 515 = 33%) (Example: 5 =15 = 33%) Increased Literacy/Numeracy 21 - 22 = 95 % Skills 23 : 24 = 96 % Entered Employment or Post- 9 _ 22 = 41 % Secondary 6 : 14 = 43 % Attained Credential/Diploma/Certificate 18 : 20 = 90 % 13 : 20 = 65 Performance Outcomes (OC WI13 grant) COMMON MEASURES 2012 2013 Increased Literacy/Numeracy Skills 64 + 106 = 60 % 64 _ 97 = 66 % Entered Employment or Post- Secondary 115 _ 154 = 75 % 104 154 = 68 Attained Credential/Diploma/Certificate 101 T 133 = 76 % 97 _ 123 = 79 Performance Outcomes (A WI13 grant) COMMON MEASURES 2012 7 2013 Increased Literacy/Numeracy Skills 21 _ 22 = 95 % 25 28 = 89 % Entered Employment or Post- Secondary 4 : 11 = 36 % 9 _ 16 = 56 Attained Credential/Diploma/Certificate 3 - 3 = 100 % 12 13 = 92 % 17. Fiscal Competency EXHIBIT A A. Describe the process used to capture and report fiscal data. The OCCC is regularly monitored and audited by all funding agencies to assure compliance with grant budgetary and expenditure requirements, as well as having an annual independent audit by an outside CPA firm. Over the past five years, the OCCC has consistently received unqualified opinions on all of our annual audits conducted by an independent CPA firm. With multiple revenue streams (federal, state, and local), the OCCC utilizes fund accounting to allocate, capture, and report fiscal data. Fund accounting allows expenses to be tracked and allocated to individual funding sources using a specific fund account and project code(s) for that fund account. The Santa Ana WIOA contract will be assigned a specific fund number and a specific project code. All allowable expenses will be tracked using the assigned project code(s). Direct program costs such as staff time, WIOA participants' salary, employer taxes, and other expenses will be tracked using the appropriate fund and project code(s) on time sheets. We have dedicated accounting software MIP500, timekeeping software NovaTime 3000, and payroll system M3 to manage our fiscal responsibility. We also have several customized program/grant-specific databases (such as the Virtual One Stop system), ClientTrack on-line database, internally developed forms and custom databases to track a wide variety of program and grant outcomes, are utilized. OCCC reports fiscal data to the OCCC's Board of Directors on a monthly basis and invoices contracts on a monthly basis. The OCCC ensures accountability and that expenditures are appropriate and planned. In order for staff to submit a purchase request, it must first be determined that the purchase is within budget and which appropriate fund will be charged for the purchase. All budgets and line item accounts are tracked and maintained on a monthly basis for all OCCC contracts/grants/departments. All purchase requests are reviewed by the Chief Financial Officer before payment is made. Any Purchase Request that appears to be over budget or not planned will be flagged by the Chief Financial Officer and reviewed by the Chief Executive Officer for final disposition. The Chief Financial Officer reviews monthly financials with the entire management team and with the Board of Directors. OCCC invoices between the 20th and the 30th of each month for services provided in the previous month. Invoices are prepared by the Chief Financial Officer and approved by the Chief Executive Officer. All invoices are accompanied with proper supporting documentation. Once all costs for the month have been entered, an invoice is prepared along with all supporting documentation. B. Attach a copy of the organization's procurement policies and procedures, Attachment I. See attachment procurement policies and procedures. C. What systems are used to ensure fiscal accountability, appropriate expenditures, and planned costs? EXHIBIT A The OCCC uses MIP500 accounting software to track all our expenditure and planned costs. This grant will be assigned a unique fund number to track all financially related information. In addition to the accounting software, the OCCC also uses an Excel spreadsheet to track and present information to appropriate party. Also built into our operation is the multi -layered approval process for any expenditure incurred. Financial reports are reviewed monthlyto ensure we stay in expenditure compliance and within planned costs. D. Describe invoicing process and list qualifications of staff assigned to task. Invoices are prepared on a monthly basis by the Chief Financial Officer and approved by the Chief Executive Officer. Financial reports are generated out of MIP500 and then translated onto an Excel spreadsheet and formatted as required for the invoice. Supporting documentation is then gathered to support the invoice. The CFO has a Bachelor of Science degree in Business Administration; option in Accounting and minored in Economics, a Master of Business Administration emphasis in Finance and over 16 years of managing non-profit grants. The CFO has direct experience with the SAWIOA grant for the past 7 years. E. Describe how your organization's financial stability is not dependent on WIOA funds. The OCCC is well diversified in our funding base. The OCCC has an operating budget of more than $4.3 mil and more than 8 different sources of funding to ensure the overall operation will not suffer should we lose any single funding source or dependent of WIOA funding. The OCCC has and continues to work with our existing funders while continuing to explore funding opportunities, as we see an urgent need for our services. F. Identify the percentage of budget that will go directly to youth (Le.: work experience payments, direct training, supportive services, incentives, etc.) versus the percentage of overhead and administrative costs. (ex: 50% of budget will be directly spent on youth in the form of work experience and training, etc.). A total of 93% will go directly to the youth in the form of wages, taxes, and benefits, supportive services, incentives, training, and project transportation. Specifically, 40%of the budget will go to participant wages, taxes, and benefits, 53% will be directed toward their training and case management with a remaining 7% as budgeted overhead. G. Submit most recent 2 years of audited financial statements as Attachment T & U with the Audited Financial Statement Form signed (Attachment S). See attached financial statements 18. Additional Attachments You may include additional documents such as flyers, brochures, training descriptions, and/or testimonials that support your proposal and/or further describe the program, as Attachment W. EXHIBIT A See attached agency brochures, organization chart, Board of Directors list, recruitment flyer and participant email. EXHIBIT A • itORANGE COUNTY CONSERVATION CORPS "@�y Earn... Learn... Serve... Tools to Green the Future! toll free: f T8S3 north raympnd avenue I Anaheima'928t11 www.lilreyoutli.org WIOA Incentive Policy Purpose: Reward youth for attainment of WIOA performance indicators and/or key benchmarks toward those outcomes (including but not limited to attainment of employment skills and goals, mastering competency levels, participating in unpaid career exploration activities, etc.). Encourage youth to participate in activities throughout program duration, includinc the 12-month post -exit follow up period. Procedures: An incentive is a payment to a WIOA youth participant for the successful achievement of established and measureable goals as a result of WIOA program participation. The Incentive must be linked to an achievement and must be tied to training and education, work readiness skills, and/or occupational skills attainment goal as identified in the Individual Service Plan (ISP), Such achievements must be documented in the participant's file as the basis for an incentive payment. All incentives are awarded in the form of a gift card. Incentives may be awarded for, but are not limited to, the following goal accomplishments as a result of WIOA program participation: Achievement of measureable skills gains Attainment of degree or recognized certificate Placement in employment or education OCCC Youth Incentive plan ensures the following: a. All incentive payments must be relevant to the results of the objective assessment of each participant's ISP. b. All incentive details must be specified in the participant's WIOA Incentives Log, including the amount that was provided, the funding source used and the participant's acknowledgement of receipt. c. Participant records (ISP/Case Notes/incentive Log) and financial records pertaining to incentive payments must be made available for review by local, state, and federal monitors and must meet financial management standards in WIOA including tracking of actual expenditures against budgeted amounts and support for accounting records to ensure proper charging of costs. 3 t:[te M, ORANGE COUNTY CONSERVATION CORPS Incentive Services Processing Program Specialist is responsible for: a. Informing participant of incentive services policy and the required documentation needed to justify services. b. Assessing and recording incentive documentation. C. Keeping a log of all incentives services received by each participant with a running total value. d. Filing copies of proof of attainments of goals for incentive services (when applicable) in the participants' files. e. Collecting and reviewing all documentation for accuracy. f. Submitting the Incentive Request Form for review and approvals. 2. Participant is responsible for: a. Securing proof of goal attainment to receive an incentive. Program Manager is responsible for: a. Ensuring a strategic process of establishing incentive plans for the youth participants to support best utilization of incentives based on budget constraints. b. Reviewing and approving all Incentive Requests before submittal to the finance department. 4. Fiscal Officer is responsible for: a. Verifying the availability of funds and notifying the Program Specialist and the Program Manager. b. Processing payment. Other: All incentives are optional and are not required. All incentives will be provided at the discretion of the Program Manager and/or other Executive Staff. EXHIBIT A ORANGE_ COUNTY CONSERVATION CORPS toll free: (888) 641-CORP (2677) "4t Bey Earn...Learn... Serve... www.hlreyouth,org Tools to Green the Future! Purpose: To establish guidelines for the issuance of supportive services to youth enrolled in a WIA funded program and are actively engaged in WIA Title I activities and/or post -exit follow up services. Reference: WIA section 101(46) and Federal Register 20 CFR section 664.440. Procedures: ELIGIBILITY: 1. To request and receive support services, a participant must be actively enrolled in one (1) or more of the ten (10) required program elements, including during follow-up services. 2. Supportive services will be approved upon verification of enrollment and participation in required program elements, when it is necessary for youth to participate in required program elements, and when the youth is unable to obtain supportive services though any other program or agency. 3. Provision of support services is not an entitlement and it will be determined what supportive services are reasonably required for youth based on individual need, assessment results, and the Individual Service Plan (ISP). AVAILABILITY OF FUNDS AND ASSESSMENT OF NEED: 1. All Support Services not offered through OCCC are processed on a reimbursement basis. 2. Support services are delivered contingent upon availability of funds. 3. Initial assessment of need will be determined by the Program Specialist. The need for services will be recorded on the Individual Service Plan (ISP) and through on -going assessment. 4. Program Specialist is responsible for determining if transportation is a significant barrier to participation in required program elements, and whether or not the youth were unable to obtain services through another program or agency. 5. Supportive services may be provided while a participant is enrolled in 1 or more of the 10 elements, including when a participant has exited the program and is eligible for follow up services. Supportive services must be determined based upon the individual and must include a review/assessment of the participant's need for supportive services to meet goals and clearly documented in the case file. Supportive service ORANGE COUNTY CONSERVATION CORPS obligations and expenditures are to be tracked separately and are subject to the additional policies below. SUPPORT SERVICES PROCESSING 1. Program S ecialist is responsible for: a. Assessing and recording needed services on the ISP form. b. Informing participant of support service policy and the required documentation needed to justify services. c. Referring participant to other supportive services offered outside of OCCC's program. Describe the method for documenting need and the absence of such services through non-WIA resources. d. Reviewing and approving most reasonable estimates. e. Keeping a log of all supportive services received by each participant with a running total value. f. Filing copies of receipts for supportive services (when applicable) in the participants' files. g. Collecting and reviewing all invoices/statements for accuracy. h. Submitting the Supportive Services Request From for review and approvals. 1. All value cards shall be tracked with a Master Log. 1. PartPart%cipan is responsible for: a. Obtaining services that are referred by Program Specialist but not provided through OCCC. b. Turn in appropriate documentation. If a participant fails to turn in appropriate documentation, no supportive services will be provided. c. Any lost/stolen/destroyed prepaid value cards requests need to be submitted with an affidavit from the participant. 2. Pro rt am Manager is responsible for: a. Reviewing all Supportive Service Receipts before submittal to the finance department and ensures that no deduction is submitted for an initial issuance to a grant funded participant. b. Program Manager will appoint a custodian who will keep the value cards in a secured storage place and keep a Master Log of all value cards. c. Program Manager will perform inventory of value cards at least on quarterly basis and/or make corrective actions to ensure the policy is followed. Chief Executive Officer is responsible for (when necessary and applicable): a. Reviewing and approving invoices/statements for payment. 4. Fiscal Officer is responsible for: a. Verifying the availability of funds and notifying the Program Specialist ORANGE COUNTY CONSERVATION CORPS and the Program Manager. b. Processing payment and use approved contractor policies. Supportive Services: TRANSPORTATION SERVICES: 1. Bus Passes a. One 30-day bus pass will be issued per month. b. In the event the participant loses a bus pass, the participant will be charged for the cost of the replacement, except at the discretion of the Case Manager and approval from the Program Manager. c. Program Staff are responsible for issuing the bus pass and completing the information necessary on the bus pass log, the bus pass receipt form, and the voluntary deduction agreement form, if applicable. d. Copies of the bus pass receipt and Supportive Services Request Form(and voluntary deduction agreement, if applicable) will be kept in the participant file. 2. Gas Cards a. To receive a gas vouchers, the following conditions must be met: The participant must have a current California State Driver's License, have valid insurance, and have the legal right to operate a vehicle involved. Copies will be placed in the participant file. b. Program Staff are responsible for informing the Program Manager the participant is eligible to receive gas cards. A gas card request form must be submitted with copies of California State Drivers License, insurance card, and vehicle registration for initial gas card issuance. c. One gas card will be issued per month. In the event the participant loses the gas card, the participant will not receive a replacement. Exceptions will be made at the discretion of the Program Manager. d. Participants must agree to provide receipts from the gas station as proof the gas card was utlized to pump gas. The receipts submitted must be dated the same month the gas card was provided and must total the exact amount of the gas card issued. e. Program Staff are responsible for issuing the gas card, making copies of the receipts to place in grant files and for completing the information necessary on the gas card log and the gas card receipt. f. Copies of the gas card receipt and Supportive Services Request Form will be kept in the participant file. Other: All supportive services under the WIA OCWIB/County of Orange Supportive Services Matrix will be provided at the discretion of the Programs Manager and/or other Executive Staff. Other supportive services in additional to the ones mentioned above will follow the same procedures when applicable. • ORAN .Cat: COUNTY toll free: (888) 641-COOP (2677) CONSERVATION CORPS I 'R y Earn...Learn... Serve... www.hireyouth.org "fools to Green the Futuro! ®range County Conservation Corps Paid Worst Experience Policy Purpose: To establish guidelines for the paid youth work experience of any grant program governed by WIOA regulations and to provide youth with meaningful work experience in order to assure the successful completion of our program. Eligibility: • An individual must be WIOA eligible and enroll with Orange County Conservation Corps (OCCC) • An individual must have legal right to work in the United States and be able to furnish proof upon enrollment in the program • As it is with all WIOA services, provision of services is not an entitlement. Placements: • All participants will start at a minimum of $10.00/hr and will be provided with paid sick leave. • All participants will work up to 29 hours per week. • All participant will have the opportunity to work a maximum of Boo hours. • All placements will be made based on the individual interest and plans developed with Case Manager to support the youth in the career exploration and achievement of their goals. Placements will be available on OCCC crews and worksite partner organizations. Case Manager is responsible for: • Assessing and keeping record of youth's work experience needs and placements. • Inform participant of the OCCC policies and formal procedures. • In collaboration with the Placement and Recruitment Specialist and other staff, refer youth to placements. • Providing counseling and guidance. • Monitoring worksite compliance of labor laws and compliance with job description duties. Participant is responsible for: • Providing necessary documentation to asses eligibility and maintain legal right to work throughout duration of the program involvement. • Follow OCCC;s procedures and protocols 012ANGE COUNTY CONSERVATION CORI'S • Respect and cooperate with supervisor and fellow co-workers. • Perform the very best of his/her abilities. • Report and incidents or accidents to the supervisor and/or Case manager. Placement and Recruitment Specialist is responsible for: • Managing relationships with worksite representatives. • Ensure all proper MOUs and in place and all policies are followed. • Monitor activates of youth at worksites. YSPN MEMBER PERFORMANCE PLAN 2018-2019 Orange County Conservation Corps WIOA YOUTH POPULATION Youth Population Ages # of Youth to be Served In -School 16-18 Out -of -School (75% minimum) 16-24 22 TOTAL NUMBER OF YOUTH TO BE SERVED 22 PROJECTED ENROLLMENTS & EXPENDITURES (NOTE: 100%OF YOUTH MUST BE ENROLLED BY 2No QUARTER-DECEMBER 31, 2018) Quarter # of Enrollments Estimated Expenditures per Quarter per Quarter 1" 10 $35,000 2" (100% Enrollment Required) 12 $45,000 3`. $50,000 4` $50,000 TOTAL $180,000 14 WIOA ELEMENTS PERFORMANCE MEASURES mark a "x" next to the elements provided in your program July 1, 2018-June 30, 2019 (Projected Benchmarks subject to change) X 1. Tutoring, study skills training, dropout prevention 1. % of Participants who are in education/training, strategies or in unsubsidized employment during the 2nd quarter after exit X 2. Alternative secondary school services or dropout recovery Benchmark: 66% X 3. Paid & unpaid work experience that have academic 2. % of Participants who are in education/training, and occupational components, which may include: or in unsubsidized employment during the 0 summer employment, pre -apprenticeship, internships quarter after exit & job -shadowing, or On -the -Job training (20% of Benchmark: 68% funds must be used for this element) X 4. Occupational skills training —priority for recognized 3. The median earnings of Participants in credentials aligned with sectors in -demand unsubsidized employment during the 2"d quarter after exit Benchmark. Pending* *Pending further State and Federal guidance. X S. Education offered concurrently with workforce 4. % of participants who, during the program, are in preparation activities education or training that leads to a recognized postsecondary credential or employment AND who X 6. Leadership development -community service & peer centered activities are achieving measurable skill gains Benchmark: Pending* X 7. Supportive Services X 8. Adult mentoring *Pending further State and Federal guidance. X 9. Follow-up services for not less than 12 months after 5. % of Participants who obtain a recognized exit (required) postsecondary credential or secondary diploma during participation OR within 1 year after exit X 10, Comprehensive guidance & counseling drug & alcohol, etc. Benchmark: 58% X 11. Financial literacy 6. Effectiveness in serving employers Benchmark: Pending* X 12. Entrepreneurial skills training X 13. Labor marker information -career awareness and exploration *Pending further State and Federal guidance. X 14. Activities to help youth prepare for and transition to postsecondary education EXHIBIT B • 1 Santa Ana Local Workforce Development Area Revised April 25, 2018 VD04193MIy I !;- • •3- I. Information Regarding Complaints 3 A. Nondiscrimination and Equal Opportunity Complaints 3 1. Policy Statement 3 2. Civil Rights. 3. Nondiscrimination laws under Ell 0 4. How to File Your Complaint 5 B. Criminal II. General Procedures for Handling Non -Criminal Violations of the Act 6 III. Procedures for Handling Complaints at the LWDA Level 8 IV. Procedures for Handling Complaints at the State Level 12 V. Procedures for Handling Discrimination Complaints by Participants 15 VI. Procedures for Handling Disability Complaints by Participants 17 GLOSSARY OF WIOA TERMS 20 2 Information Regarding Complaints A. Nondiscrimination and Equal Opportunity Complaints 1. Policy Statement In carrying out the purpose of the Workforce Innovation Opportunity Act (WIOA), the City of Santa Ana Local Workforce Development Area (LWDA) will establish programs to prepare youth and unskilled adults for entry into the labor force and to afford job training to those individuals facing serious barriers to employment. Every effort will be made to provide services necessary for eligible individuals to obtain productive employment. In implementing WIOA, all contractors in the Santa Ana LWDA will foster equal opportunity and non-discrimination, as provided in State and Federal equal opportunity and non-discrimination laws including, but not limited to: • Title VI of the Civil Rights Act of 1964 • Title VII of the Civil Rights Act of 1964 • The Age Discrimination Act of 1975, as amended • Section 503 of the Rehabilitation Act of 1973 • Section 504 of the Rehabilitation Act of 1973 • Title IX of the Education Amendments of 1972 • Section 188 of the Workforce Innovation Opportunity Act of 2014 In keeping with our commitment, no individual shall be excluded from participation in, denied benefits of, subjected to discrimination under, or denied employment, in the administration or of in connection with any WIOA funded program because of race, color, religion, sex, national origin, age, disability, or political affiliation or belief. Participation in programs and activities financially assisted in whole or in part under WIOA shall be open to citizens and nationals of the United States, lawfully admitted permanent resident aliens, lawfully admitted refugee, parolees, and other individuals authorized by the Attorney General to work in the United States. No individual will be intimidated, threatened, coerced, or discriminated against because of filing a complaint, furnishing information, or assisting or participating in any manner in an investigation, compliance review, hearing or any other activity related to the administration of WIOA. EXHIBIT C Administration responsibility for this Equal Opportunity/Affirmative Action (EO/AA) Program is delegated to the Equal Employment Opportunity (EEO) Officer for the Santa Ana local Workforce Development Area. Equal opportunity and non- discrimination, however, will only be achieved through leadership and implementation of a viable Affirmative Action Equal opportunity Program. 2. Civil Rights No one applying for or enrolled in the Workforce Innovation Opportunity Act (WIOA) programs may be discriminated against because of race, color, creed, disabiity, national origin, sex, age, political affiliation, or beliefs. This means that — for any of the characteristics listed above: • You may not be denied the opportunity to enroll in WIOA. s No benefits or services may be denied you for discriminatory reasons. • You may not be segregated or treated any differently from other applicants or participants, while you are being registered, interviewed, counseled or tested; or while you are working or attending classes as part of the program. • You must be provided an equal chance to use all facilities available in the program. Fair employment practices must be provided to all staff with regard to recruiting, hiring, transferring, promotions, training, compensation, benefits, layoff, and termination. You have the right to make a complaint if you feel you have been denied any of the above opportunities. You cannot in any way be penalized for filing a complaint. Your WIOA sponsor has established a mechanism for handling complaints and grievances. Your complaint must be filed within 180 days. All complaints will be handled confidentially. 3. Nondiscrimination Laws under WIOA Title VI of the Civil Rights Act of 1964 Prohibits discrimination on the basis of race, color, national origin, or religion. The Age Discrimination Act of 1975 Prohibits arbitrary discrimination against persons age 40-70. The Rehabilitation Act of 1973 EXHIBIT C Prohibits discrimination based on disability. Title IX of the Education Amendments of 1972 Prohibits discrimination in any education or training program or activity receiving federal financial assistance. OTHER CIVIL RIGHTS LAWS: Title VII of the Civil Rights Acts of 1964 Prohibits discrimination in employment based on race, color, religion, sex, or national origin in all terms and conditions of employment and establishes the Equal Employment Opportunity Commission as the administrative agency. White House Executive Order no. 11246 as Amended by Executive Order No. 11375 Creates the office of Federal Contract Compliance and prohibits discrimination based on race, color, sex, religion, or national origin. Department of Labor Secretary's Order no. 4-73 Prohibits discrimination based on sex. Equal Pay Act of 1963 Prohibits pay differential solely because of sex. Emergency Employment Act of 1971 Prohibits discrimination based on race, creed, national origin, political affiliation, or beliefs. 4. How to File Your Complaint a. Put your complaint in writing. b. Have it sworn to before a notary public, if possible. c. Provides details that tell what happened, where it happened and when it happened. d. Give the name and addresses of all persons who were present or who had anything to do with the matter. ...Complaints on the basis of race, color, or national origin, age, sex, religion, political affiliation or belief, retaliation and citizenship, must be filed within 180 days of the alleged occurrence directly with: Director Civil Rights Center U.S. Department of Labor, Room N-4123 200 Constitution Ave., NW Washington, D.C. 20210 Complaints on the basis of disability must be filed within 180 days of the alleged occurrence. These complaints must be filed directly with the WIOA administrative entity. The WIOA administrative entity shall issue a written decision within 30 days of the filing of the complaint. If the complaint is still unresolved, an appeal may be made to the Chief of State Workforce Investment Division Office. The Department of Labor, the Civil Service Commission, the Equal Employment opportunity Commission, and many other offices and agencies are committed to assuring equal employment opportunities for all persons. They will protect you, A case may be taken to court if the other processes do not yield satisfactory results. You may hire your own lawyer, or if you cannot afford one, the court may appoint one for you. It is unlawful for an employer, union, or employment agency to punish you or any witness for attempting to present the facts in a case. YOUR CIVIL RIGHTS UNDER THE WORKFORCE INNOVATION OPPORTUNITY ACT Santa Ana Local Workforce Development Area 1000 E. Santa Ana Blvd., Ste 200 Santa Ana, CA 92701 (714)565-2600 B. Criminal Complaints In accordance with the WIOA and the implementing code of Federal section 667.600.... Federal handling of criminal complaints and report fraud, abuse and other criminal activity. "All information and complaints involving fraud, abuse or other criminal activity shall be reported directly and immediately to the City of Santa Ana and the Secretary of Labor." II. General Procedures for Handling Non -Criminal Violations of the Act The following procedure is promulgated to meet the requirements of Title 20, of the Code of Federal Regulations, Section 186 through 188 of the WIOA regulations, and Section 181 of the Act (Public Law 105.200: 29 U.S. Code Sec. 2931 et seq.) at the State and LWDA level for the receipt, investigation, hearing, and resolution of complaints by WIOA participants, sub recipients, applicants for participation, or financial assistance, labor unions, community based organizations, or any other persons. These procedures provide for resolution of non -criminal complaints arising from the operation of the Santa Ana LWDA. A complaint is defined here as a written expression by a party alleging a violation of the Act, regulations promulgated under the Act, recipient grants, sub agreements, or other specific agreements under the Act, including terms and conditions of employment of such participants in employment training programs. All complaints, amendments and withdrawals shall be in writing. These procedures are intended to resolve matters which concern policies, procedures or action(s) arising in connection with WIOA programs operated by each LWDA grant recipient and sub recipient under the Act. These procedures shall not be construed as affecting any other available legal remedy outside of the WIOA complaint process (i.e., disputes regarding terms and conditions of employment of any employee who is not a participant), either separately or simultaneously, that a person may wish to pursue in the resolution of a non-WIOA complaint. Also, these procedures do not restrict the LWDA grant recipient staff in carrying out informal discussion Procedures do not restrict the LWDA grant recipient staff in carrying out informal discussion and resolution of any problems outside of and without resort to the formal complaint procedure. A. The following principles and rules apply to all complaints at all steps of the complaint procedures: All complaints must be made in writing within 180 days of the alleged occurrence, except complaints alleging fraud or criminal activity. 2. All persons filing a complaint shall be free from restraint, coercion, reprisal, or discrimination. Good faith efforts shall be made to informally resolve the complaint prior to the scheduled hearing. Complainants have the right to withdraw their complaints (in writing) at any time prior to the hearing. A complainant may amend his/her complaint to correct technical deficiencies but not to add issues. 3. Complainants shall have the right to be represented at their own expense by person(s) of their choosing at all levels of the complaint process. 4. Upon enrollment into employment or training, participants shall be provided with a written description of these procedures, including notification of their right to file complaints and instructions for filing. An employer of participants, including private -for -profit employers of participants, may use this or other complaint resolution procedures so long as the participant is informed of the complaint resolution procedure they are to follow and the time frames governing review of complaints are met. A "participant", within the meaning of these procedures, is an individual who receives employment -training services under a program funded by Santa Ana LWDA. The Complaint Resolution Procedures contained herein (or the alternative procedures which an employer may use) shall be available to participants to resolve disputes regarding items and conditions of employment of such participants in employment training programs. However, such procedures shall not be used to resolve disputes regarding terms and conditions of employment of any employee who is not a participant, as defined herein. 5. If a complaint does not receive a decision at the LWDA grant recipient level within 60 days of filing the complaint or receives an unsatisfactory decision, the complainant then has a right to request a review of the complaint by the Governor. 6. Complainants must initially file and exhaust LWDA grant recipient/hearing procedures prior to appealing to the State except where the State determines that the LWDA grant recipient's procedures are not in compliance with the State's procedures. III. Procedures for Handling Complaints at the LWDA Level A. Receipt Complaints Pursuant to the WIOA regulations found at 20 CFR, Section 683.600, the LWDA administrative entities have the responsibility to conduct hearings and -resolve -complaints made by individuals about the administration of programs in the LWDA. "LWDA level" encompasses LWDA administrative entity and employers to which the administrative entity has delegated the complaint resolution process. The following comprise the guidelines for resolving issues arising in connection with WIOA programs operated by the Santa Ana LWDA including resolutions of complaints arising from actions, such as audit disallowances or the imposition of sanctions taken by the Governor with respect to audit findings, investigations or monitoring reports. 1. Form and Filing of Compliant Official filing date of the compliant is the date the written complaint is received. The filing of the complaint with the Santa Ana LWDA Equal Employment Opportunity Officer shall be considered as a request for hearing and a decision must be issued within 60 days. The complaint must be in writing and must be signed and dated. The complaint should also contain the following information: a. Full name, telephone number, if any, and mailing address of the complainant; b. Full name, telephone number, and mailing address of the agency involved (respondent); c. Clear and concise statement of facts including dates constituting alleged violation; EXHIBIT C What provisions under the Act, regulations, grant or other agreements under the Act, are believed to have been violated; e. Remedy sought by the complainant; and If the complainant is a private or public entity or corporation, and not a natural person, the filing of the complaint must be duly authorized by the governing body of such entity or corporation. The absence of any of the requested information shall not be a basis for dismissing the complaint. A copy of the complaint must be sent to the respondent and both parties notified of the opportunity for an informal resolution. At each step of the complaint process, the complainant must be notified in writing of the next procedural step. 2. Informal Conference Informal conferences will be utilized by the Santa Ana LWDA to resolve complaints; however, such informal conferences shall not extend the time within which a decision must be issued after receipt of a complaint. Attempts at informal resolution will commence with two (2) weeks of the date of filing of the complaint. a. The EEO Officer will review the case and ascertain facts prior to the conference so that appropriate resolution can take place at the time of this meeting whenever possible. b. Although the complainant should be encouraged to attend this conference, his/her failure to do so should not preclude his/her right to request a hearing on the matter. c. If mutually satisfactory resolution results and the Santa Ana LWDA concurs, the EEO Officer will write a brief report for the file stating the issues and resolution. The matter shall then be considered closed. d. If resolution does not result, the complainant shall be provided the necessary information and assistance to request a hearing if he/she so desires. 3. Request for Hearing a. As in the case of the complaint, the request for a hearing should be put in writing and be filed in person or by mail. A governing board resolution of authorization to appeal should also be submitted when appropriate. The request should be filled with: Jennifer Sommers Sr. Personnel Analyst — EEO Officer 20 Civic Center Drive, M-24 Santa Ana, CA 92701 (714)647-5348 41fTIUM A hearing will be scheduled by the EEO Officer within thirty (30) days of the date of filing of the complaint. 4. Notice of Hearing Upon receipt of the request for hearing, the complainant and the respondent will be notified in writing of the hearing ten (10) calendar days prior to the date of the hearing. The ten-day notice may be shortened with the written consent of the parties. A decision will be issued by the Santa Ana LWDA within sixty (60) days of the date of filing of the complaint. The hearing notice shall be in writing and contain the following information: a. The date of notice, name of the complainant, and the name of the party against whom the complaint is filed. b. The date, time and place of hearing before an impartial hearing officer. c. A statement(s) of the alleged violation(s) d. Advise as to where information or assistance may be obtained, and the name, address, and telephone number of the Santa Ana LWDA Equal Employment Opportunities (EEO) Officer who can answer inquiries. B. Conduct of Hearing The hearing shall be conducted in an informal manner with strict rules of evidence not applicable. Unnecessary technicalities should be avoided. It should provide the flexibility to enable adjustment to the circumstances presented. The hearing officer shall have complete independence to obtain facts and make decisions. The hearing officer shall be in a position to render impartial decisions and thus should not be subordinate to the Santa Ana LWDA or its sub recipients. The hearing officer will be selected from a list of names on file with the EEO Officer. 2. Full regard must be given to the requirements of due process to insure a fair and impartial hearing. 3. The hearing office designated by the EEO Officer to function in a quasi-judicial capacity should begin the hearing by summarizing the record and the issue and should explain the manner in which the hearing will be conducted, making sure that everyone involved understands the proceedings. Such explanations should be adapted to the needs of the specific situation. The hearing officer might take testimony under oath or affirmation to give some assurance of veracity to the hearing. t 4. The burden of proof should be reasonable and flexible, dependent upon the circumstances of the case involved. The hearing officer determines the order of proof. Generally, the party making the complaint has the obligation of establishing his or her case and should be examined first. 5. The party involved should have the right to be represented (at their own expense) he/she so desires. Other he/she is limited to his/her own abilities and those to the hearing officer in obtaining testimony in the case. 6. It is important that the hearing officer obtain the fullest information for the record. If the parties involved, or their representatives, do not know how to ask the right or pertinent questions in pursuing their right to due process, it shall be necessary for the hearing officer to step in to have all the materials and relevant facts elicited. 7. The practice in informal hearings is generally not to apply strict rules of evidence in obtaining facts. However, the quantity of evidence required to support a decision on an issue should be sufficiently credible that the state (or other appropriate agency), upon reviewing the decision, would conclude that the decision is supported by substantial evidence. 8. The hearing officer should attempt to negotiate a resolution of the issue at any time prior to the conclusion of the hearing. 9. Within ten (10) days of the conclusion of the hearing, the hearing officer will issue a recommended decision to the LWDA for final determination. The recommended decision shall be in writing and may be accepted, rejected or modified by the Santa Ana Workforce Development Board. C. Issuance of Decision Within sixty (60) calendar days of filing of the complaint, the Santa Ana LWDA shall issue a written decision to all parties by first class mail. The final decision shall contain the following information: 1. The name of the parties involved. 2. A statement of the alleged violation and issues related to the alleged violation. 3. A statement of the facts. 4. The decision and the reasons for the decision. 5. A statement of corrective action, if any, to be taken. 6. Notice of the right to request, within ten (10) calendar days of receipt of the decision, a review of the decision by the State Review Panel. EXHIBIT C D. Record of Hearing An administrative file containing support documents on the complaint resolution process hearing conducted will be retained by the Santa Ana LWDA. The purpose of a record is to serve as substantiation of the process followed by the Santa Ana LWDA on the resolution of the issues and the results. This information would then be available for subsequent review in the event the matter is raised with the State. Such records must be retained for a three- year period after the grant has been officially closed out. The Santa Ana LWDA's written decision will be included in the record. Evidence received at the hearing, notes by the hearing officer, stenographer's notes and tape recordings may also be used. E. Establishment of Complaint Procedures In accordance with Section 683.600, each employing agency including private -for -profit employers of participants under the Act is required to establish a complaint procedure for resolving matters relating to the terms and conditions of employment. Employers may operate their own grievance system or may utilize the Santa Ana LWIDA's established procedures under Section 683.600. At a minimum these procedures must include: Written notice, upon enrollment into employment training services, of the scope and availability of such procedures. Employer's grievance procedures shall be set forth in a written document and must meet the regulation mandate that a complaint will be resolved with sixty (60) days from the date the complaint was filed. A copy of employer's grievance procedure shall be provided to each participant upon enrollment in employment training. 2. Written notice, at the time the grievance is filed, of the procedures under which the grievance will be processed. Written notification of the disposition of the grievance and a written decision shall be issued within thirty (30) days of the filing of the grievance unless a present and long established grievance specifically provides other limits; and 4. Written notification of the participant's right to request a review of the employer's decision by the Santa Ana LWDA and the State Review Panel in accordance with Section 683.600. IV. Procedures for Handling Complaints at the State Level Section 181 (c) of the Act and the WIOA regulations at 20 CFR, Section 683.600 (d) requires the Governor to establish a State Review process of complaints filed at the LWDA grant recipient level and of complaints initially filed at the State level. Appeals of decisions issued at the LWDA level including audit disallowances and sanctions shall be reviewed by the State Review Panel. The State Review Panel shall review the record established at the LWDA level and shall issue a decision based on the information contained therein. Complaints which may be initially filed at the State level will be heard by an independent hearing officer designated by the State Workforce Investment Division (WID). The hearing officer shall conduct a hearing and issue a recommended decision to the State Panel. The recommended decision shall be in writing and may be accepted, rejected or modified by the State Review Panel. A. Form and Filing of Complaint. 1. Request for State Review of LWDA Level Decisions On receipt of a complainant's request for review because of an unsatisfactory decision, the State shall provide for an independent state review. 2. Filing of Requests for State Review The State Review Panel shall review all LWDA level decisions when a request for review is filed within 10 days of receipt of the adverse decision. Such requests must be filed in writing with the Chief of the WID Office. The request for review should contain the following information: a. Full name, address, and telephone number of the party requesting the review b. Full name, address, and telephone number of the other party c. A copy of the decision d. Brief statement of reasons for review or the section of the LWDA decision to be reviewed including regulatory and statutory citations e. A statement of the relief sought. 3. Complainant Responsibility It is the responsibility of the complainant to include in the request for review a written statement setting forth the facts presented at the LWDA hearing which support the requested relief. The Chief, WID, shall mail a copy of the request for review to the other party and to the LWDA. It shall be the responsibility of the LWDA to submit the complete record including a typed record of the hearing to the Chief, WID, within ten (10) days. B. Conduct of Hearings. 1. Request for Hearing at the State Level If no decision has been issued at the LWDA level or the State has determined an audit disallowance or imposed sanctions, the complainant may request a hearing. The hearing officer will then issue a recommended decision to the State's Review Panel for final determination. 2. Filing for Request for Review The request for a State hearing shall be filed within ten (10) days after LWDA should have issued a decision or ten (10) days after the issuance of the audit disallowance or sanction. The request shall be filed directly with the Chief of the WID in writing and should include the following: a. Full name, address, and telephone number of the LWDA b. Name, address, and telephone number of the LWDA C. Copies of complaints made at LWDA level from which no decisions were issued or sanctions and imposed. d. A statement of basis for the request for hearing. 3. Evidentiary Hearing Upon receipt of the request for a State level hearing, a hearing before a designated hearing officer will be scheduled. The hearing will be recorded mechanically or by court reporter. Both parties concerned will have the opportunity to present oral and written testimony under oath, to call and question witnesses in support of his/her position, to present oral and/or written arguments, to examine records and documents relevant to the issue(s), and to be represented. The hearing officer shall issue a written decision, which shall be forwarded to the State Review Panel for final determination. The State Review Panel may accept, reject or modify this recommendation. The decision of the State Review Panel is final except for audit disallowances, which must be approved by the Secretary of Labor C. State Review Panel The State Review Panel will consist of a panel of three representatives from the Employment Development Department: one from the Legal Offices, one from the WID, and one from the Director's office. The panel will issue a written decision, which will be sent to the appropriate parties within thirty (30) days of receipt of the request for State review. Decisions issued by this panel, under the authority of the Governor, are final. D. Issuance of State Review Decision. The State review will be limited to violations of the W IOA, implementing W IOA regulations or the grant agreement. This review shall be limited to the record established at the LWDA hearing. V. Procedures for Handling Discrimination Complaints by Participants. A. Complaints on the basis of race, color, or national origin, age, sex, religion, political affiliation or belief, retaliation, and citizenship, where appropriate, must be filed within 180 days of the alleged occurrence. 1. It is the responsibility of the Santa Ana LWDA's Equal Employment Opportunity (EEO) Officer to determine jurisdiction and to make the complainant aware of and provide assistance in filing a complaint in accordance with the Santa Ana LWDA's procedure under Section II (A). 15 EXHIBIT C PROCEDURES FOR HANDLING NON -CRIMINAL COMPLAINTS No later than 180 days of alleged discrimination Handling of complaints filed at LWIA level arising in connection with WIA programs operated by LWDAs Informal Resolution Process o 0 0 0 R Unsatisfactory Decision or LWDA Decision not issued within 60 days Within 10 days of ° receipt of unsatisfactory decision or 10 days from date Request for State Review o LWIA decision o 0 should have been issued. Governor's Decision issued by State Review Panel If no decision issued by State Review Panel Appeal to DOL 2. In cases where areas of authority overlap, it is the responsibility of the EEO Officer to advise the complainant of the existence of State, Federal and other proper action agencies, which may also have a bearing. 3. Complainants alleging discrimination under this part will be made aware of their right to file directly with the Office of Civil Rights (OCR), U.S. Department of Labor and applicable procedures. 4. Complainants must file their complaint directly with: Jennifer Sommers Sr. Personnel Analyst — EEO Officer 20 Civic Center Drive, M-24 Santa Ana, CA 92701 (714)647-5348 VI. Procedures for Handling Disability Complaints by Participants Complaints alleging discrimination on the basis of disability will be filed and processed under the Department of Labor regulations implementing Section 504 of the Rehabilitation Act of 1973 at 29 Code of Federal Regulations Section 32. 1. Complaints must exhaust the Santa Ana LWDA's informal resolution procedures before filing their complaint with OCR. 2. Complainants will be made aware of the 180 days requirement in which to file his/her complaint. A. Procedures at the LWDA Level The complainant shall file his/her complaint directly with the Santa Ana LWDA. Upon receipt of the complaint, the EEO Officer shall investigate and gather information concerning the complaint. 2. An informal conference will be held with the parties concerned in an effort to resolve the issue(s). The complainant has the right to be present and may be represented during the conference. 3. The Santa Ana LWDA shall issue in writing its decision to the complainant no later than thirty (30) days after the filing of the complaint. B. Procedures at the State Level 1. The complainant may appeal to the State if he/she is not satisfied with the decision of the Santa Ana LWDA. v l:iP 1"M The Complainant must file his/her appeal as a request for review directly with the Chief WID within ten (10) calendar days after the receipt of the Santa Ana LWDA's decision. 3. The Chief-WID, shall issue a decision no later than thirty (30) calendar days after receipt of the request for review. 4. After the complainant has received a decision or no decision has been received from the Director of Employment Development Department (on behalf of the Governor), the complainant has the right to appeal his/her complaint within thirty (30) calendar days to the Office of Civil Rights (OCR) with the Department of Labor. AGNIMIAN PROCEDURES FOR HANDLING DISABILITY COMPLAINTS No later than 180 days of alleged discrimination Filed within 30 days of LWDA/State Decision or 90 days from date of initial filing of complaints Filing of complaint on the basis Of Disability with LWDA Informal Resolution If no resolution reached Request for Hearing Notice of Hearing Hearing Conducted LWDA Decision Unsatisfactory Decision or No Decision o o State Review Governor's Decision I Appeal to Assistant Secretary Department of Labor Day 1 Day/45 Day 50 Days GLOSSARY OF WIOA TERM AGE DISCRIMINATION ACT — A law passed by Congress in 1975 which prohibits discrimination on the basis of age by any program or activity receiving Federal Funds. APPLICANT — An individual who applies to a subrecipient or contract for services provided under WIOA and who has not yet transitioned to the status of participant. ASSESSMENT — Services designed to determine each participant's employability, aptitudes, abilities and interests and to develop a plan to achieve the participant's employment and related goals; also to identify the available employment and traning activities appropriate for the participant. Testing and counseling may also be used during assessment process. CHARGING PARTY (CP), COMPLAINANT, GRIEVANT, OR AGGRIEVED PERSON — The person who charges that he/she has been discriminated against under Department of Justice nondiscrimination and civil rights regulations and/or guidelines. DISCRIMINATION — In general, a failure to treat all equally, whether intentional or unintentional; the effect of an action, policy or practice which selects an individual or class of persons to receive unequal treatment. ELIGIBLE NON -CITIZEN — Lawfully admitted permanent resident, aliens, lawfully admitted refugees, and parolees and other individuals authorized by the Attorney General to work in the United States. EMPLOYER — An employer subject to the provisions of the Civil Rights Act of 1964, as amended, including state and local governments and any Federal agency subjects to the provisions of Section 717 of the Civil Rights Act, as amended; and any Federal contractor or subcontractor covered by executive Order 11246, as amended. GRIEVANCE — An allegation that something imposes an illegal obligation or burden or denies some equitable or legal right, or causes injustice . INDIVIDUAL WITH A DISABILITY — Any individual who has a physical or mental disability that constitutes or results in a substantial challenge to employment. INTAKE — Includes screening to determine eligibility; to select from eligible applicants those individuals who are most in need and can benefit from program services; to complete procedural requirements necessary to enroll an individual into the program and to refer those not enrolled to other programs. JOINT COMPLAINT — A complaint of employment discrimination covered by Title VII or the Equal Pay Act and by Title VI or Title IX. Individual "joint complaints" are normally investigated by EEOC 20 EXHIBIT C unless OCR has a compelling reason to investigate. "Joint complaints' alleging discrimination in employment and other practices and pattern or practice "joint complaints" are normally investigated by OCR. JURISDICTION — Authority to investigate and resolve complaints against an institution subject to a law or statute which has been assigned to OCR for enforcement, i.e., Title VI, Title IX, etc. PARTICIPANT — Any applicant who has: (1) Been determined eligible for participation upon intake; and (2) Who is receiving subsidized employment, training or services (except post -termination services) funded under the Act, following intake, except for an individual who receives only outreach and/or intake and assessment services. 21 EXHIBIT C CERTIFICATION REGARDING LOBBYING CERTIFICATION FOR CONTRACTS, GRANTS, LOANS and COOPERATIVE AGREEMENTS The undersigned certifies, to the best of his or her knowledge and belief, that: 1) No Federal appropriated funds have been paid or will be paid, by or on behalf of the undersigned, to any person for influencing or attempting to influence an officer or employee of any agency, a Member of Congress in connection with the awarding of any Federal contract, the making of any Federal grant, the making of any Federal loan, the entering into of any cooperative agreement, and the extension, continuation, renewal, amendment, or modification of any Federal contract, grant, loan, or cooperative agreement. 2) If any funds other than Federal appropriated funds have been paid or will be paid to any person for influencing or attempting to influence an officer or employee of any agency, a Member of Congress, an officer or employee of Congress, or an employee of a member of Congress in connection with this Federal contract, grant, loan, or cooperative agreement, the undersigned shall complete and submit Standard Form-LLL, "Disclosure Form to Report Lobbying." in accordance with its instructions. 3) The undersigned shall require that the language of this certification be included in the award documents for all subawards at all tiers (including agreements) and that all subrecipients shall certify and disclose accordingly. This certification is a material representation of fact upon which reliance was placed when this transaction was made or entered into. Submission of this certification is a prerequisite for making or entering into this transaction imposed by 31 U.S.C. 1352. Any person who fails to file the required certification shall be subject to a civil penalty of not less than $10,000 and not more than $100,000 for each such failure occurring on or before October 23, 1996, and of not less than $11,000 and not more than $110,000 for each such failure. Santa Ana WIOA Program Title Katharyn Muniz Name of Certifying Official Signature Certification Regarding DD -Free Workplace Requirements The certification set out below is a material representation upon which reliance is placed by the U.S. Department of Housing and Urban Development in awarding the grant. If it is later determined that the contractor knowingly rendered a false certification, or otherwise violates the requirements of the Drug -Free Workplace Act, the U.S. Department of Housing and Urban Development, in addition to any other remedies available to the Federal Government, may take action authorized under the Drug -Free Workplace Act. CERTIFICATION A. The contractor certifies that it will provide a drug -free workplace by:. (a) Publishing a statement notifying employees that the unlawful manufacture, distribution, dispensing, possession or use of a controlled substance is prohibited in the contractor's workplace and specifying the actions that will be taken against employees for violation of such prohibition; (b) Establishing a drug -free awareness program to inform employees about — (1) The dangers of drug abuse in the workplace; (2) The contractor's policy of maintaining a drug -free workplace; (3) Any available drug counseling, rehabilitation, and employee assistance program; and (4) The penalties that may be imposed upon employees for drug abuse violations occurring in the workplace; (c) Making it a requirement that each employee who will be engaged in the performance of the grant be given a copy of the statement required by paragraph (a); (d) Notifying the employee in the statement required by paragraph -(a) that, as a condition of employment under the contract, the employee will - (1) Abide by the terms of the statement; and (2) Notify the employer of any criminal drug statute conviction for a violation occurring in the workplace no later than five days after such conviction. (e) Notifying the U.S. Department of Housing and Urban Development within ten days after receiving notice under subparagraph (d)(2) from an EXHIBIT E employee or otherwise receiving actual notice of such conviction; (f) Taking one of the following actions, within 30 days of receiving notice under subparagraph (d)(2), with respect to any employee who is so convicted - ( 1) Taking appropriate personnel action against such an employee, up to and including termination; or (2) Requiring such employee to participate satisfactorily in a drug abuse assistance or rehabilitation program approved for such purposes by a Federal, State, or local health, law enforcement, or other appropriate agency; (g) Making a good faith effort to continue to maintain a drug -free workplace through implementation of paragraphs (a), (b), (c), (d), (a) and (f). B. The contractor shall insert in the space provided on the attached 'Place of Performance" form the site(s) for the performance of work to be carried out with the grant funds (including street address, city, county, state, and zip code) .the contractor further certifies that, if it is subsequently determined that additional sites will be used for the performance of work under the contract, it shall notify the U.S. Department of Housing and Urban Development immediately upon the decision to use such additional sites by submitting a revised 'Place of Performance" form. Date/*rra9mvlerator ig Lure EXHIBIT E DIVISION OF EMPLOYMENT SERVICES PLACE OF PERFORMANCE FOR CERTIFICATION REGARDING DRUG -FREE WORKPLACE REQUIREMENTS Name: Katharyn Muniz Name of Contractor: Orange County Conservation Corps Contractor Number: A-2017- Date: July 1 2017 - June 30, 2018 The Contractor shall insert in the space provided below the site(s) expected to be used for the performance of work under the contract covered by the certification: Place of Performance (include street address, city, county, state, zip code for each site): 1853 N. Raymond Ave, Anaheim, CA 92801 Address Certification Regarding Debarment Suspension. IneljgiWiljtKAnd Voluntary Exclusion Lower Tier Covered Transactions This certification is required by the regulations implementing Executive Order 12549, Debarment and Suspension, 29 CFR Part 98, Section 98.510, Participants' Responsibilities. The regulations were published as Part VII of the May 16, 1988, Federal Register (Pages 19160-19211). (Before completing certification, read instructions which are an Integral part of certification) 1. The prospective primary participant, (Le, grantee) certifies to the best of its knowledge and belief, that it and its principals: a. Are not presently debarred, suspended, proposed for debarment, declared ineligible, or voluntarily excluded from covered transactions by any federal department or agency; b. Have not within a three-year period preceding this proposal been convicted or had a civil judgment rendered against them for commission of fraud or a criminal offense in connection with obtaining, attempting to obtain, or performing a public (federal, state or local) transaction or contract under a public transaction; violation of federal or state antitrust statues or commission of embezzlement, theft, forgery, bribery, falsification or destruction of records, making false statements, or receiving stolen property. c. Are not presently indicted for or otherwise criminally or civilly charged by a government entity (federal, state or local) with commission of any of the offenses enumerated in paragraph (1)(b) of this certification; and d. Have not within a three-year period preceding this application/proposal had one or more public transactions (federal, state or local) terminated for cause or default. 2. Where the prospective primary participant is unable to certify to any of the statements in this certification, such prospective participant shall attach an explanation to this proposal. Orange County Conservation Corps Grantee/Contractor Organization Katharyn Muniz Name and Title of Official Authorized to Certify On Behalf of the Grantee OW Date Santa Ana Workforce Investmet Board Youth Council Workforce Innovation & Opportunity Act Program Year 201812019 Budget Form Orange County Conservation Corps Administrative Program TTotal WIOA Pers`onli®I� " • Salaries (List titles and FTEs)* 10,9801 75,801040 86,781 Benefits' 1,364 17, 18,404 Total Personnel 1 12,3441 92,8411 105,185 O `e"ratlaa `"Ez`"®Haas':' Rent -Occupancy Related* - - - Utilities Phones Internet fees Parking fees Security Maintenance Insurance Equipment rental fees* Vehicle lease charges (vehicles may not be purchased) Office expenses (consumables) Accounting Services Project Expenses - Adminstrative Services Indirect costs (attach Indirect cost rate plan*) Professional Services Marketing/Membership - Finance Charges Staff training 100 100 Staff travel/mileage Participant Wages & Benefits* 53,657 53,657 Support services* - 13,200 - 13,200 Profit (for profits only) Other (list)* Incentives 3,300 3,300 Project Transportation 4,558 4,558 Charter School Total Operating Expenses 74,815 74,815 GRAND TOTAL (Total Personnel + Total Operating Expenses) $ 12,344 $ 167,656 $ 180,000 Follow-up Services (20 x $400) (staff time + fol up Svcs) - - - Grand Total with Fallow -up Services I $ 12,344 $ 167,656 $ 180,000 Match/In Kind 1 3,0011 61 115,365 EXHIBIT G Santa Ana Workforce Investmet Board Youth Council OCCC Workforce Innovation & Opportunity Act Direct Program Expenses Program Year 20111/2019 WIOA OCCC Staff Wages/Salarles Amount Administative Staff Chief Executive Officer 3,155 Chief Financial Officer 2,930 Executive Assistant 2,103 Payroll Specialist 2,792 Subtotal Admin Staff $ 10,980 Employer Taxes $ 840 Workers Compensation $ 110 Benefits $ 414 Subtotal Admin Staff Taxes/BeneSts $ 1,364 Total Administrative Personnel $ 12,344 Program StaN Programs Manager/Specialist Lead $ 2,835 WIOA Program Specialist $ 37,128 CM Delopment Specialist $ 1,550 Director of Operations $ 3,133 Project Manager $ 2,855 Crew Supervisor $ 13,950 Crew Supervisor $ 12,800 Subtotal Program Staff $ 75,601 Employer Taxes $ 5,889 Workers Compensation $ 3,177 Benefits $ 7,974 Subtotal Program Staff Taxes/Benefits S 17,040 Total Program Personnel $ 92,841 Program Expenses Project Transportation (vehicle, insurance, fuel, repair & maim) $ 4,558 $ 4,558 Staff Training $ 100 $ 100 Occupancy Related (rental, utilities, repair & maint) $ - $ - Corpsmember(CM) Expenses Average Totalhrst WIDA CM Stipends #of CMs HourlyRate CM Amount Olds (up to 29 hrlwk) 22 $11.00 to $12 2019 4,356 $ 45,607 Carry-overs CMs Total Hours/Paid Work Experience 4,356 Employer Taxes $ 3,490 Workers Compensation $ 4,560 CM Wages and Benefits Total 22 $ 53,657 $ 53,657 Supportive Services/Uniforms/bus passes/gas cards/books/tuition/others 22 $ 600 $ 13,200 $ 13,200 CM Incentives 22 $ 150 $ 3,300 $ 3,300 Subtotal Curve Expenses $ 74,815 Total WIA $ 180,000 OCCC Match OCCC Staff Salaries & Wages $ 45,388 Taxes & Benefits $ 8,357 OCCC Match - Participant Wages & Benefits $ 26,828 OCCC Charter School $ 11,000 OCCC Expenses $ 18,791 Total OCCC Cash & In Kind $ 110,365 EXHIBIT G O C U E U U O m o mmmmmoo,nNrv,-� �m��m.�mnNmmu'"in m n U s C w w Vi O T N M N O O N O W ei N 0 1p m mom m in ,n om mN m m CO mm riN m .Mi�N�mN m eo S O � w w w � N J � N A A 3 C �a ti ti c`Swat0a00a030 y h [O o ¢ m .. 0. v 3 a L r x w Assurances & Certifications Selected providers will be required to sign and submit "actual" assurances and certificates as required by the City of Santa Ana and the Workforce Development Board on all contracts. I recognize that I must give assurances for each item below. If I cannot, this proposal will be automatically rejected. Please initial each box. [ 1 am authorized by my Board of Directors, Trustees, other legally qualified officer, or as the owner of this agency or business to submit this proposal. ® We are not currently on any Federal, State of California, or local Debaement list. Q We will provide records to show that we are fiscally solvent, if needed. We have, or will have, all of the fiscal control and accounting procedures needed to ensure that WIA funds will be used as required by law and contract. © We have additional funding sources and will not be dependent on WIA funds alone. We do or will meet the applicable Federal, State, and local compliance requirements. These include, but are not limited to: Records accurately reflect actual performance. Q Maintain record confidentiality, as required. 0 Reporting financial, participant, and performance data, as required. Q Comply with State and Federal fiscal and program activity audits. Q Complying with Federal and State non-discrimination provisions. ® Meeting requirements of Section 504 of the Rehabilitation Act of 1973. �( Meeting requirements of the American's with Disabilities Act of 1990. (submit completed survey) Q Meeting all applicable labor law, including Child Labor Law standards. Agree to provide a drug free workplace. © Agree to insure the City of Santa Ana through General Liability Insurance and Automobile Liability Coverage in the amount of $1,000,000.00 policy. [� Agree to provide all participants with Grievance Procedures. Q Agree to insure proposer's employees through Workers Compensation Insurance (including part-time employees) Procurement policies and procedures are in place and meet federal guidelines. We will not: Place a youth in a position that will displace a currant employee. �. Use WIA money to assist, promote, or deter union organizing. Q Use funds to employ or train of persons in sectarian activities. Q` Use funds for youth in the construction, operation, or maintenance of any part of a facility to be used for sectarian instruction or religious worship. [� Use WIA funds for activities that would interfere with or replace regular academic requirements for eligible youth who are not dropouts. Use WIA funds to carry out programs funded under the School -to -Work Opportunities Act of 1994 unless the program(s) are only for youth eligible to participate under WIA. ( Use WIA money under this contract to purchase any equipment, assure that all of the above are true. Title EXHIBIT H ADDITIONAL INSURED ENDORSEMENT FOR COMMERCIAL GENERAL LIABILITY POLICY Insurance Company &Yext PnAL% an -Mnn Q S.VIurny1CQ This endorsement modifies such insurance as is afforded by the provisions of Policy # Pf�C S I5'-K D 13 relating to the following: 1. The City of Santa Ana, 20 Civic Center Plaza, Santa Ana, California 92701; its officers, employees, agents, volunteers and representatives are named as additional insureds ("additional insureds") with regard to liability and defense of suits arising from the operations and uses performed by or on behalf of the named insured. 2. With respect to claims arising out of the operations and uses performed by or on behalf of the named insured, such insurance as is afforded by this policy is primary and is not additional to or contributing with any other insurance carried by or for the benefit of the additional insureds. 3. This insurance applies separately to each insured against whom claim is made or suit is brought except with -respect to the company's limits of liability. The inclusion of any person or organization as an insured shall not affect any right which such person or organization would have as a claimant if not so included. 4. With respect to the additional insureds, this insurance shall not be cancelled, or materially reduced in coverage or limits except after thirty (30) days written notice has been given to the City of Santa Ana, 20 Civic Center Plaza, Santa Ana, California 92701. (Completion of the fallowing, including countersignature, is required to make this endorsement effective.) Effective ;Z J � rO this endorsement form as a part of Policy# 1�� �1,7In8D 13 Issued to (7rc 06� -L Ce urn h � (e vt x v�� H 7r C CO Named Insured Countersigned by R-1� Au orized Representative ® CERTIFICATE OF LIABILITY INSURANCE A DATE 9/30/2017D) THIS CERTIFICATE IS ISSUED AS A MATTER OF INFORMATION ONLY AND CONFERS NO RIGHTS UPON THE CERTIFICATE HOLDER. THIS CERTIFICATE DOES NOT AFFIRMATIVELY OR NEGATIVELY AMEND, EXTEND OR ALTER THE COVERAGE AFFORDED BY THE POLICIES BELOW. THIS CERTIFICATE OF INSURANCE DOES NOT CONSTITUTE A CONTRACT BETWEEN THE ISSUING INSURER(S), AUTHORIZED REPRESENTATIVE OR PRODUCER, AND THE CERTIFICATE HOLDER. IMPORTANT: If the certificate holder is an ADDITIONAL INSURED, the policy(ies) must have ADDITIONAL INSURED provisions or be endorsed. If SUBROGATION IS WAIVED, subject to the terms and conditions of the policy, certain policies may require an endorsement. A statement on this certificate does not confer rights to the certificate holder in lieu of such endorsements . PRODUCER Arthur J. Gallagher & Co. Insurance Brokers of CA. Inc. LIC # 0726293 505 N Brand Blvd, Suite 600 CONTACT NAME: Annie Lee PHONE . 818-539-2300 FAX . 818-539-2301 E.MAaEd) y.Annie_Lee@ajg.com INSURERS AFFORDING COVERAGE NAIC9 Glendale CA 91203 INSURERA:Great American Alliance Insurance Cc 26832 INSURED INSURER B;GreatAmerican Insurance Company of NY 22136 Orange County Conservation Corps INSURER C:Navigators Insurance Company 42307 1853 N. Raymond Ave. Anaheim, CA 92801 INSURER D: INSURER E : INSURER F : COVERAGES CERTIFICATE NUMBER: 438147840 REVISION NUMBER: THIS IS TO CERTIFY THAT THE POLICIES OF INSURANCE LISTED BELOW HAVE BEEN ISSUED TO THE INSURED NAMED ABOVE FOR THE POLICY PE.RIOD INDICATED. NOTWITHSTANDING ANY REQUIREMENT, TERM OR CONDITION OF ANY CONTRACT OR OTHER DOCUMENT WITH RESPECT TO WHICH THIS CERTIFICATE MAY BE ISSUED OR MAY PERTAIN, THE INSURANCE AFFORDED BY THE POLICIES DESCRIBED HEREIN IS SUBJECT TO ALL THE TERMS, EXCLUSIONS AND CONDITIONS OF SUCH POLICIES, LIMITS SHOWN MAY HAVE BEEN REDUCED BY PAID CLAIMS. INSR LTR rypE OF INSURANCE INSD WVD POLICY NUMBER POLICY EFF MM DOIYYYY POLICY EXP MMIDDM'YY LIMITS A X COMMERCIAL GENERAL LIABILITY Y PAC 515468013 10/l/2017 10/1/2018 EACH OCCURRENCE $1,000.000 CLAIMS -MADE El OCCUR PREMISES Ea occu ence $100,000 MED EXP(Anycne person) $5,000 PERSONAL& ADV INJURY $1,000,000 AGGREGATE LIMIT APPLIES PER: GENERALAGGREGATE $3,000,000 SENT PRO- OC POLICY❑JECTPRO- ❑ PRODUCTS-COMP/OPAGG $3,000,000 $ OTHER: B AUTOMOBILE LIABILITY CAP 099124904 10/l/2017 10/1 /2018 -7OMffM0-SNGUE LIMIT Ea accident $1,000,000 BODILY INJURY (Per person) $ X ANYAUTO SCHEDULED AUTOS ONLYNX BODILY INJURY (Per aceldent) $ % AUTOS ONLY AURED OTOS ONLY ROPERTY DAMAGE Per accident $ X Comp $100 Coll $500 1 1$ A X UMBRELLA LIAB X OCCUR UMS 560379513 10/l/2017 10/l/2018 EACH OCCURRENCE $4,000,000 AGGREGATE $4,000,000 EXCESS LIAB CLAIMS -MADE DED 'X I RETENTION$ 10.000 $ WORKERS COMPENSATION AND EMPLOYERS' LIABILITY YIN I PER OTH- STATUTE ER ANY PROPRIETOR/PARTNER/EXECUTIVE E.L. EACH ACCIDENT $ OFFICER/MEMBER EXCLUDED? ❑ NIA E.L. DISEASE. EA EMPLOYE $ (Mandatory In NH) If yes, describe under DESCRIPTION OF OPERATIONS below E.L. DISEASE -POLICY LIMIT $ C C Directors& Officers Directors& Officers NY17DOLV03181NV NY17DOLV03181NV 10/1/2017 10/1/2017 10/1/2018 10/1/2018 Per Claim; $2,000,000 Aggregate: $2,000,000 DESCRIPTION OF OPERATIONS I LOCATIONS I VEHICLES (ACORD 101, Additional Remarks Schedule, may be attached If more space is required) Policy : Abuse and molestation Coverage Policy #: PAC 5154680 13 Carrier :Great American Alliance Insurance Co NAIC: 26832 Term: 10/01/2017-10/01/2018 Each CDC 1,000,000 Aggregate:3,000,000 See Attached... CERTIFICATE HOLDER CANCELLATION SHOULD ANY OF THE ABOVE DESCRIBED POLICIES BE CANCELLED BEFORE City Of Santa Ana, Workforce Investment Board THE EXPIRATION DATE THEREOF, NOTICE WILL BE DELIVERED IN 1000 E. Santa Ana Blvd., Ste. 200 ACCORDANCE WITH THE POLICY PROVISIONS. Santa Ana CA 92701 AUTHORIZED REP ESENTATIVE 1"4lk�t.A+.2n+. @ 1988.2015 ACORD CORPORATION. All rights reserved. ACORD 25 (2016103) The ACORD name and logo are registered marks of ACORD AGENCY CUSTOMER ID: LOC #: ADDITIONAL REMARKS SCHEDULE Page 1 of 1 AGENCY NAMED INSURED Arthur J. Gallagher & Co. Orange County Conservation Corps -- 1853 N. Raymond Ave. POLICY NUMBER Anaheim, CA 92801 CARRIER NAIC CODE EFFECTIVE DATE: ADDITIONAL REMARKS THIS ADDITIONAL REMARKS FORM IS A SCHEDULE TO ACORD FORM, FORM NUMBER: 25 FORM TITLE: CERTIFICATE OF LIABILITY INSURANCE Policy : Professional Liability Policy #: PAC 5154680 13 Carrier :Great American Alliance Insurance Co NAIC: 26832 Term: 10/01 /2017 -10101 /2018 Each Occ : 1,000,000 Aggregate : 3,000,000 The City of Santa Ana, its officers, agents, employees and volunteers, and the State of California, its officers, employees, and volunteers are named additional insured/Funding Source with respect to the operations of the named insured per the attached CG 202E endorsement. Such insurance is Primary and Non -Contributory. Workers Compensation coverage excluded, evidence only. ACORD 101 (2008101) ©2008 ACORD CORPORATION. All rights reserved The ACORD name and logo are registered marks of ACORD Named Insured : Orange County Conservation Corps Policy No: PAC 51 W80 13 Effective Date: 10/1/2017 CG 20 26 (Ed. 04 13) THIS ENDORSEMENT CHANGES THE POLICY. PLEASE READ IT CAREFULLY. ADDITIONAL INSURED - DESIGNATED PERSON OR ORGANIZATION This endorsement modifies insurance provided under the following: COMMERCIAL GENERAL LIABILITY COVERAGE PART Schedule Name of Additional Insured Person(s) or Organization(s): The City of Santa Ana, Its officers, agents, employees and volunteers, and the State of California, its officers, employees, and volunteers Information required to complete this Schedule, if not shown above, will be shown in the Declarations. A. SECTION 11 - WHO IS AN INSURED is amended to Include as an additional Insured the person(s) or organization(s) shown In the Schedule, but only with respect to liability for "bodily Injury," "property damage" or "personal and advertising injury" caused, in whole or in part, by your acts or omissions or the acts or omissions of those acting on your behalf: 1. in the performance of your ongoing operations; or 2. in connection with your premises owned by or rented to you. However: 1. the insurance afforded to such additional Insured only applies to the extent permitted by law; and 2. if coverage provided to the Additional Insured is required by a contract or agreement, the insurance afforded to such additional insured will not be broader than that which you are required by the contract or agreement to provide for such additional insured. B. With respect to the Insurance afforded to these Additional Insureds, the following is added to SECTION III - LIMITS OF INSURANCE: If coverage provided to the Additional Insured is required by a contract or agreement, the most we will pay on behalf of the Additional Insured is the amount of Insurance: 1. required by the contract or agreement; or Copyright, ISO Properties, Inc., 2012 CIS 20 26 (Ed. 04113) (Page 1 of 2) 2. available under the applicable Limits of Insurance shown In the Declarations; whichever is less. This endorsement shall not increase the applicable Limits of Insurance shown In the Declarations. Copyright, ISO Properties, Inc., 2012 CC 20 26 (Ed. 04/13) (Page 2 of 2)