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HomeMy WebLinkAbout FULL AGENDA_2019-07-02HOUSING AUTHORITY REGULAR MEETING AGENDA JULY 25 2019 CITY COUNCIL CHAMBER 22 Civic Center Plaza Santa Ana, California 5:45 p.m. (Immediately following the City Council Closed Session Meeting) Vicente Sarmiento Authority Member - Ward 1 V SarmientokSanta-ana.or Jose Solorio Authority Member - Ward 3 JSoloriona= santa-ana.org Juan Villegas Chair Pro Tern - Ward 5 JVillegasksanta-ana. org Miguel A. Pulido Chairperson Authority Member telephone: 714-647-6900 Agenda item inquiries: 714-647-6520 David Penaloza Authority Member - Ward 2 DPenaloza(t-r� Santa-ana. org Vacant Authority Member - Ward 4 Cecilia Iglesias Authority Member — Ward 6 CIglesiaskSanta-ana. org Sonia R. Carvalho Steven A. Mendoza Norma Mitre Authority General Counsel Executive Director Acting Recording Secretary NOTE: Hyou need special assistance to participate in this Council meeting, please contact Michael Ortiz, City ADA Program Coordinator, at(714) 647-5624. Please callpriortothe meeting date, to allow the City enough time tomakereasonablearrangements for accessibility to this meeting. [Americans with Disabilities Act. Title II. 28 CFR 35.1021 Basic Housing Authority Meeting Information Five -Year Strategic Plan (2014-2019) Detailed information at: http://www.santa-ana.org/strategic-planning/ Vision, Mission and Guiding Principles - The City of Santa Ana is committed to achieving a shared vision for the organization and its community. The vision, mission and guiding principles (values) are the result of a thoughtful and inclusive process designed to set the City and organization on a course that meets the challenges of today and tomorrow. Vision - The dynamic center of Orange County which is acclaimed for our: -Investment in youth -Safe and healthy community -Neighborhood pride -Thriving economic climate -Enriched and diverse culture -Quality government services Mission - To deliver efficient public services in partnership with our community which ensures public safety, a prosperous economic environment, opportunities for our youth, and a high quality of life for residents." Guiding Principles -Collaboration -Efficiency -Equity -Excellence -Fiscal Responsibility -Innovation -Transparency Strategic Plan Goals/Objectives/Strategies: Goal 1 - Community Safety Goal 2 - Youth, Education, Recreation Goal 3 - Economic Development Goal 4 - City Financial Stability Goal 5 - Community Health, Livability, Engagement & Sustainability Goal 6 - Community Facilities & Infrastructure Goal 7 - Team Santa Ana Code of Ethics and Conduct - The people of the City of Santa Ana, at an election held on February 5, 2008, approved an amendment to the City Charter which established the Code of Ethics and Conduct for elected officials and members of appointed boards, commissions, and committees to assure public confidence. A copy of the City's Code can be found on the Clerk of the Council's webpage. The following are the core values expressed: Integrity - Honesty - Responsibility - Fairness - Accountability - Respect - Efficiency Agenda Information - The agenda descriptions provide the public with a general summary of the items of business to be considered by the Authority. The Authority is not limited in any way by the "Recommended Action" and may take any action which the Authority deems to be appropriate on an agenda item. Except as otherwise provided by law, no action shall be taken on any item not listed on the agenda. Public Comments/Public Input - Pursuant to Government Code Sec. 54954.3, the public may address the Housing Authority and any other legislative body scheduled to meet on same day and time on any and all matters within the City of Santa Ana's jurisdiction. At the discretion of the Chair, at the first Public Comment portion of the meeting, all comments may be considered jointly. The public will be given the opportunity to speak on any and all matters contained on any of the Consent Calendar and Business Calendar items and/or on issues of public interest within the jurisdiction of the City. For public hearings, members of the public shall be given three (3) minutes for each duly noticed hearing (unless the matter is continued prior to taking public testimony). All requests to speak shall be submitted in writing to the Clerk of the Council at the beginning of the meeting and before Public Comments begin. Speaker forms will be available at the meeting. REQUESTS TO SPEAK SHALL NOT BE ACCEPTED AFTER THE PUBLIC COMMENT SESSION BEGINS WITHOUT PERMISSION OF THE CHAIR. When speaking, all persons addressing the Legislative Body shall follow the rules of decorum as detailed on the back of the speaker form. The presiding officer shall have the power and responsibility to enforce decorum and order of the meeting as set forth in Section 2-104(c) of the Santa Ana Municipal Code. Consent Calendar - All matters listed under the Consent Calendar are considered to be routine by the Housing Authority and will be enacted by one motion without discussion unless a member of the Authority "pulls" an item(s) from the consent calendar for a separate vote. Senate Bill 343 - As required by Senate Bill 343, any non -confidential writings or documents provided to a majority of the Housing Authority members regarding any item on this agenda will be made available for public inspection in the Clerk of the Council Office during normal business hours. Agenda & Minutes - Staff reports and documents relating to each agenda item are on file in the Office of the Clerk of the Council and are available for public inspection during regular business hours, 8:00 a.m. — 5:00 p.m., Monday through Thursday and alternate Fridays. The Clerk's office is located in City Hall, 20 Civic Center Plaza, Room 809, Santa Ana, California, (714) 647-6520. Authority meeting agendas, staff reports, and Minutes are available the Friday before an Authority meeting at the following website address: www.santa-ana.org Televised Meeting Schedule - All regular meetings will be televised and available for viewing on the City's cable channel. Meetings held in the Council Chamber or other designated locations which are televised live on CTV3 Time Warner Cable will be cablecast Mondays at 6:00 p.m., Tuesdays immediately following the meeting at 9:00 a.m., Wednesdays at 6:00 p.m., and Sundays at 1:00 p.m. Meetings held in locations that do not have a live cable feed will be videotaped and shown on CTV3 the day after the meeting. DVD copies of the meetings for loan will be available for public circulation at the Santa Ana Main Library the day after a meeting. HOUSING AUTHORITY AGENDA 2 JULY 2, 2019 CITY OF SANTANA HOUSING AUTHORITY REGULAR MEETING JULY 2, 2019 CALL TO ORDER CHAIRPERSON PULIDO HOUSING AUTHORITY BOARD MEMBERS: IGLESIAS, PENALOZA, SARMIENTO SOLORIO, VILLEGAS, WARD 4 AUTHORITY MEMBER VACANT Executive Director, Authority General Counsel, Recording Secretary PUBLIC COMMENT ON AGENDA ITEMS AND ITEMS OF PUBLIC INTEREST (Refer to page 2 "Public Input" for description.) CONSENT CALENDAR RECOMMENDED ACTION: Approve staff recommendation on Consent Calendar Items: 1 through 4. 1. REGULAR MEETING MINUTES OF JUNE 4, 2019 {STRATEGIC PLAN NO. 5, 11 RECOMMENDED ACTION. 2. EXCUSED ABSENCES RECOMMENDEDACTION.- Approve Minutes. Excuse absent Housing Authority Member(s): 3. CONSIDER APPROVAL OF AGREEMENT WITH NAN MCKAY AND ASSOCIATES FOR REASONABLE RENT DETERMINATION SOFTWARE NOT TO EXCEED $23,922 OVER 3 YEARS {STRATEGIC PLAN NO. 4, 11 At its regular meeting on Jun 26, 2019, the Community Redevelopment and Housing Commission (CRHC) recommended approval of the action above by a vote of 8:0 (Garcia absent). RECOMMENDEDACTION.• Authorize the Executive Director of the Housing Authority and Recording Secretary to execute an agreement with Nan McKay and Associates to provide reasonable rent determination software for the Housing Choice Voucher Program (GoSection8.com) in an amount not to exceed $23,922, for a three-year term beginning July 2, 2019 through June 30, 2022, subject to non -substantive changes approved by the Executive Director and the Housing Authority General Counsel. HOUSING AUTHORITY AGENDA 3 JULY 2, 2019 4. CONSIDER APPROVAL OF AGREEMENT WITH NATIONAL CREDIT REPORTING FOR CRIMINAL BACKGROUND CHECKS NOT TO EXCEED $45,000 OVER 3 YEARS {STRATEGIC PLAN NO. 4, 11 At its regular meeting on Jun 26, 2019, the Community Redevelopment and Housing Commission (CRHC) recommended approval of the action above by a vote of 8:0 (Garcia absent). RECOMMENDEDACTION.• Authorize the Executive Director of the Housing Authority and Recording Secretary to execute an agreement with National Credit Reporting to conduct criminal background checks for the Housing Choice Voucher Program applicants and participants in an amount not to exceed $45,000, for a three-year term beginning August 1, 2019 through July 31, 2022, subject to non -substantive changes approved by the Executive Director and the Housing Authority General Counsel. *** END OF CONSENT CALENDAR *** BUSINESS CALENDAR JOINT SESSION OF THE CITY COUNCIL AND THE HOUSING AUTHORITY AGENCY 5. JOINT SESSION - AUTHORIZE ISSUANCE OF FISCAL YEAR 19-20 REQUEST FOR PROPOSALS FOR AFFORDABLE HOUSING DEVELOPMENT {STRATEGIC PLAN NO. 5,31 At its regular meeting on May 22, 2019 the Community Redevelopment and Housing Commission recommended that the City Council and Housing Authority approve the recommended action by a vote of 4-0 (Aguinaga, Frazier, Tardif, Vasquez and Garcia absent). RECOMMENDEDACTION.• Authorize the City Manager to release a Fiscal Year 19-20 (FY 19-20) Request for Proposals seeking proposals to develop affordable rental and ownership project(s) in the City of Santa Ana with funding from the Inclusionary Housing Fund, HOME Investment Partnerships Program, Community Development Block Grant Program, and Rental Rehabilitation Program. 6. JOINT SESSION - APPROVE A PRE -COMMITMENT OF $3,971,440 OF AFFORDABLE HOUSING FUNDS AND AUTHORIZE NEGOTIATIONS OF A SIXTY-TWO YEAR GROUND LEASE TO THE RELATED COMPANIES OF CALIFORNIA AND A COMMUNITY OF FRIENDS FOR THE DEVELOPMENT OF THE CROSSROADS AT WASHINGTON PROJECT LOCATED AT 1126 AND 1146 E. WASHINGTON AVENUE (APNS 398-092-13 AND 398-092-14) {STRATEGIC PLAN NO. 5, 3C} At its regular meeting on May 22, 2019 the Community Redevelopment and Housing Commission recommended that the City Council and Housing Authority approve the recommended actions by a vote of 8-0 (Garcia absent). HOUSING AUTHORITY RECOMMENDEDACTION. HOUSING AUTHORITY AGENDA 4 JULY 2, 2019 Authorize the Executive Director of the Housing Authority and the Recording Secretary to execute a pre -commitment letter with The Related Companies of California ("Related") and A Community of Friends ("ACOF") as the service provider to enter into negotiations for a sixty- two (62) year ground -lease of 1126 E. Washington Ave for the development of the Crossroads at Washington affordable housing project located at 1126 and 1146 E. Washington Avenue, Santa Ana, CA 92701, (APNs 398-092-13 and 398-092-14), subject to non -substantive changes approved by the Executive Director of the Housing Authority and Authority General Counsel. 2. Authorize the Executive Director of the Housing Authority and the Recording Secretary to enter into negotiations on a Tenants in Common agreement, or similar document, and any other required actions necessary to draft that Tenants in Common agreement with the County of Orange for the joint ownership and development of the Crossroads at Washington affordable housing project located at 1126 and 1146 E. Washington Avenue, Santa Ana, CA 92701 (APNs 398-092-13 and 398-092-14). 3. Authorize the Executive Director of the Housing Authority and the Recording Secretary to enter into negotiations on a Joint Powers Agreement, or similar document, and any other required actions necessary for the properties to be held as Tenants in Common with the County of Orange for the joint ownership and development of the Crossroads at Washington affordable housing project located at 1126 and 1146 E. Washington Avenue, Santa Ana, CA 92701 (APNs 398-092-13 and 398-092-14). CITY COUNCIL RECOMMENDED ACTION: Authorize the City Manager and the Clerk of the Council to execute a pre -commitment letter with The Related Companies of California ("Related") and A Community of Friends ("ACOF") as the service provider for $3,971,440 in affordable housing funds consisting of $963,951 in Neighborhood Stabilization Program funds and $3,007,489 in HOME Investment Partnerships Program funds, for the development of the Crossroads at Washington affordable housing project located at 1126 and 1146 E. Washington Avenue, Santa Ana, CA 92701, (APNs 398-092-13 and 398-092-14), subject to non -substantive changes approved by the City Manager and City Attorney. 7. JOINT SESSION - FIRST AMENDMENT TO REGINA HOUSE LOAN AGREEMENT AND AFFORDABLE HOUSING COVENANTS TO MODIFY THE REGINA HOUSE TRANSITIONAL HOUSING PROGRAM TO BECOME A PERMANENT HOUSING FACILITY {STRATEGIC PLAN NO. 5,3} At its regular meeting on Jun 26, 2019, the Community Redevelopment and Housing Commission (CRHC) recommended approval of the action above by a vote of 8:0 (Garcia absent). HOUSING AUTHORITY RECOMMENDEDACTION: Authorize the Executive Director of the Housing Authority and the Recording Secretary to execute a First Amendment to the Regina House Loan Agreement and Affordable Housing Covenants with Mercy House Living Centers, formerly known as Mercy House Transitional Living Centers, to modify the Regina House transitional housing program to HOUSING AUTHORITY AGENDA 5 JULY 2, 2019 become a permanent housing facility serving large families, subject to non -substantive changes approved by the Executive Director of the Housing Authority and Authority General Counsel. CITY COUNCIL RECOMMENDED ACTION: Authorize the City Manager and the Clerk of the Council to execute a First Amendment to the Regina House Loan Agreement and Affordable Housing Covenants with Mercy House Living Centers, formerly known as Mercy House Transitional Living Centers, to modify the Regina House transitional housing program to become a permanent housing facility serving large families, subject to non -substantive changes approved by the City Manager and City Attorney (AGMT No. 2019-XXX). *** END OF BUSINESS CALENDAR *** COMMENTS 8. HOUSING AUTHORITY MEMBER COMMENTS AT THIS TIME Housing Authority members may comment on non -agenda matters and ask questions of or give directions to staff. NO action may be taken on non -agenda items unless authorized by law. ADJOURNMENT HOUSING AUTHORITY AGENDA 6 JULY 2, 2019 MINUTES OF THE REGULAR MEETING OF THE HOUSING AUTHORITY AGENCY SANTA ANA, CALIFORNIA JUNE 4, 2019 CALLED TO ORDER COUNCIL CHAMBER 22 CIVIC CENTER PLAZA 11:31 P.M. ATTENDANCE AUTHORITY MEMBERS Present: MIGUEL A. PULIDO, Chair JUAN VILLEGAS, Chair Pro Tern CECILIA IGLESIAS DAVID PENALOZA VICENTE SARMIENTO JOSE SOLORIO AUTHORITY MEMBERS Absent: WARD 4 VACANT* STAFF Present: KRISTINE RIDGE, City Manager SONIA R. CARVALHO, City Attorney NORMA MITRE, Acting Authority Secretary * Ward 4 councilmember representative resigned on Friday, March 1, 2019. PUBLIC COMMENT — None. CONSENT CALENDAR MOTION: Approve staff recommendation on Consent Calendar Items: 1 through 3. MOTION: Sarmiento VOTE: AYES: NOES: ABSTAIN: SECOND: Villegas Iglesias, Penaloza, Pulido, Sarmiento, Solorio, Villegas (6) None (0) None (0) ABSENT: None (0) * Ward 4 representative vacant. HOUSING AUTHORITY MINUTES 1 MAY 7, 2019 1-1 1 2 3 0 SPECIAL MEETING MINUTES OF APRIL 16, 2019 {STRATEGIC PLAN NO. 5, 11 RECOMMENDED ACTION: Approve Minutes. REGULAR MEETING MINUTES OF MAY 7, 2019 {STRATEGIC PLAN NO. 5, 11 RECOMMENDED ACTION: Approve Minutes. EXCUSED ABSENCES — None. *** END OF CONSENT CALENDAR *** COMMENTS HOUSING AUTHORITY MEMBER COMMENTS — None. ADJOURNMENT — 11:31 P.M. HOUSING AUTHORITY MINUTES 2 JUNE 4, 2019 1-2 REQUEST FOR HOUSING AUTHORITY ACTION MEETING DATE: JULY 2, 2019 TITLE: CONSIDER APPROVAL OF AGREEMENT WITH NAN MCKAY AND ASSOCIATES FOR REASONABLE RENT DETERMINATION SOFTWARE NOT TO EXCEED $23,922 OVER 3 YEARS (STRATEGIC PLAN NO. 4, 1) EXECUTIVE DIRECTOR RECOMMENDED ACTION RECORDING SECRETARY USE ONLY: APPROVED ❑ As Recommended ❑ As Amended CONTINUED TO Authorize the Executive Director of the Housing Authority and Recording Secretary to execute an agreement with Nan McKay and Associates to provide reasonable rent determination software for the Housing Choice Voucher Program (GoSection8.com) in an amount not to exceed $23,922, for a three-year term beginning July 2, 2019 through June 30, 2022, subject to non - substantive changes approved by the Executive Director and the Housing Authority General Counsel. COMMUNITY REDEVELOPMENT AND HOUSING COMMISSION RECOMMENDATION At its regular meeting on June 26, 2019, the Community Redevelopment and Housing Commission (CRHC) recommended approval of the action above by a vote of 8:0 (Garcia absent). DISCUSSION The Housing Authority of the City of Santa Ana (SAHA) is required to conduct a reasonable rent comparison whenever a voucher holder moves into a new unit (at initial occupancy) or whenever the owner requests a rent increase. Specifically, no Housing Assistance Payment contract can be approved until SAHA has determined that the rent for the unit is reasonable. The purpose of the rent reasonableness test is to ensure that a fair rent is paid for each unit rented under the Housing Choice Voucher (HCV) program. The regulations define a reasonable rent as one that does not exceed the rent charged for comparable, unassisted units in the same market area. HUD also requires that owners not charge more for HCV-assisted units than for comparable units on the premises. To comply with this requirement, SAHA contracts for an online software to conduct reasonable rent comparisons. SAHA is unable to manage and maintain local data on current rents because of the constant changes in rent in the private market and SAHA does not 3-1 Agreement with Nan McKay and Associates July 2, 2019 Page 2 have the staff capacity to monitor rental listings and pull information on a continuous basis to ensure rent comparisons can be completed accurately. For this purpose, SAHA requested and received bids from the following firms: Firm Cost for Services Nan McKay $7,974 for GoSection8.com subscription Nelrod $5,489 for Nelrod Web -based System The bids and cost for services from both vendors were reviewed by three employees from the Housing Authority. The bid from Nan McKay and Associates was selected based upon several factors including the amount of experience of the vendor. The system is utilized by hundreds of public housing authorities across the country. Current and new landlords are able to list their vacant units directly in the GoSection8 portal saving SAHA's staff valuable time. Local landlords are familiar with listing their units in GoSection8.com to make them available for voucher holders searching for a unit. The lower cost bid from Nelrod was not selected because it could not offer the same customer experience and familiarity as GoSection8.com for local landlords and staff. For over 35 years Nan McKay and Associates (NMA) has been the leader in providing professional services to public housing authorities. Their continued growth in the affordable housing industry is due to their strong client focus as well as their commitment to performance excellence. Their GoSection8.com reasonable rent determination software provides an automated rent comparability process that generates accurate HUD compliant rent reasonableness reports. It is the fastest, easiest way for SAHA to complete rent reasonableness certifications as required by the United States Department of Housing and Urban Development (HUD). The software has completed more than one million rent reasonableness certifications nationwide since 2004. NMA uses a proprietary methodology and comparability database to provide the most accurate and up-to-date market rent assessments. The software eliminates the need for internally maintained landlord inventory lists, saving SAHA time and money by using this software. GoSection8.com uses cutting -edge technology and provides landlords and participants links to a private portal complete with photos, mapping and also storing of all the necessary data for SAHA in the event of a HUD audit. The three-year term of the agreement would begin on July 2, 2019 (Exhibit 1). Although the contract is for less than $25,000, staff have used Nan McKay since 2004 and determined it was necessary for the Housing Authority to review and approve this contract before it is renewed for another three-year term. STRATEGIC PLAN ALIGNMENT Approval of this item assists the City in meeting Goal #4 - Fiscal Sustainability, Objective #1 (Maintain a stable, efficient and transparent financial environment). 3-2 Agreement with Nan McKay and Associates July 2, 2019 Page 3 FISCAL IMPACT Funds are available for FY 2019-20 and will be budgeted in future fiscal year budgets for estimated expenditures in the Housing Authority Vouchers -Administrative Fees account as follows, subject to change: Fiscal Year Accounting Unit — Fund Description Accounting Unit, Amount Account # Account Description FY 19-20 14018760-62300 Housing Authority — Contract Services- $ 7,974 Voucher Admin Professional FY 20-21 1401$760-62300 Housing Authority — Contract Services- $ 7,974 Voucher Admin Professional FY 21-22 l4018760-62300 Housing Authority — Contract Services - $ 7,974 Voucher Admin Professional Total Contract Amount $23,922 Ju son Brown Housing Division Manager Community Development Agency APPROVED AS TO FUNDS AND ACCOUNTS: Kathryn Down , CPA Executive Director Finance and Management Services Agency Exhibit: 1. Agreement with Nan McKay and Associates 3-3 EXHIBIT 1 CONSULTANT AGREEMENT HOUSING AUTHORITY OF THE CITY OF SANTA ANA THIS AGREEMENT is made and entered into on this First day of August, 2019 by and between Nan McKay and Associates, Inc., a California corporation ("Consultant"), and the Housing Authority of the City of Santa Ana, a public body, corporate and politic ("Authority"). RECITALS A. The Authority desires to retain a consultant having special skill and knowledge in the field of rent reasonableness data. B. Consultant represents that Consultant is able and willing to provide such services to the Authority. C. In undertaking the performance of this Agreement, Consultant represents that it is knowledgeable in its field and that any services performed by Consultant under this Agreement will be performed in compliance with such standards as may reasonably be expected from a professional consulting firm in the field. NOW THEREFORE, in consideration of the mutual and respective promises, and subject to the terms and conditions hereinafter set forth, the parties agree as follows: 1. SCOPE OF SERVICES Consultant shall perform during the term of this Agreement, the tasks and obligations including all labor, materials, tools, equipment, and incidental customary work required to fully and adequately complete the services described and set forth in Consultant's Proposal, attached hereto as Exhibit A and incorporated by reference. 2. COMPENSATION a. Authority agrees to pay, and Consultant agrees to accept as total payment for its services for Authority, the rates and charges identified in Exhibit A. The total sum to be expended under this Agreement shall not exceed twenty-three thousand, nine - hundred and twenty-two dollars ($23,922.00) during the term of this Agreement. b. Payment by Authority shall be made within forty-five (45) days following receipt of proper invoice evidencing work performed, subject to Authority accounting procedures. Payment need not be made for work that fails to meet the standards of performance set forth in the Recitals, which may reasonably be expected by Authority. 3. TERM This Agreement shall commence on the date first written above and terminate on June 30, 2022, unless terminated earlier in accordance with Section 15, below. The term of this Agreement may be extended upon a writing executed by the City Manager and the City Attorney. Page 1 of 8 3-4 EXHIBIT 1 4. INDEPENDENT CONTRACTOR Consultant shall, during the entire term of this Agreement, be construed to be an independent contractor and not an employee of the Authority. This Agreement is not intended nor shall it be construed to create an employer -employee relationship, a joint venture relationship, or to allow the Authority to exercise discretion or control over the professional manner in which Consultant performs the services which are the subject matter of this Agreement; however, the services to be provided by Consultant shall be provided in a manner consistent with all applicable standards and regulations governing such services. Consultant shall pay all salaries and wages, employer's social security taxes, unemployment insurance and similar taxes relating to employees and shall be responsible for all applicable withholding taxes. 5. OWNERSHIP OF MATERIALS This Agreement creates a non-exclusive and perpetual license for Authority to copy, use, modify, reuse, or sublicense any and all copyrights, designs, and other intellectual property embodied in plans, specifications, studies, drawings, estimates, and other documents or works of authorship fixed in any tangible medium of expression, including but not limited to, physical drawings or data magnetically or otherwise recorded on computer diskettes, which are prepared or caused to be prepared by Consultant under this Agreement ("Documents & Data"). Consultant shall require all subcontractors to agree in writing that Authority is granted a non-exclusive and perpetual license for any Documents & Data the subcontractor prepares under this Agreement. Consultant represents and warrants that Consultant has the legal right to license any and all Documents & Data. Consultant makes no such representation and warranty in regard to Documents & Data which were provided to Consultant by the Authority. Authority shall not be limited in any way in its use of the Documents and Data at any time, provided that any such use not within the purposes intended by this Agreement shall be at Authority's sole risk. 6. INSURANCE Prior to undertaking performance of work under this Agreement, Consultant shall maintain and shall require its subcontractors, if any, to obtain and maintain insurance as described below: a. Commercial General Liability Insurance. Consultant shall maintain commercial general liability insurance naming the Authority, its officers, employees, agents, volunteers and representatives as additional insured(s) and shall include, but not be limited to protection against claims arising from bodily and personal injury, including death resulting therefrom and damage to property, resulting from any act or occurrence arising out of Consultant's operations in the performance of this Agreement, including, without limitation, acts involving vehicles. The amounts of insurance shall be not less than the following: single limit coverage applying to bodily and personal injury, including death resulting therefrom, and property damage, in the total amount of $1,000,000 per occurrence, with $2,000,000 in the aggregate. Such insurance shall (a) name the Authority, its officers, employees, agents, and representatives as additional insured(s); (b) be primary and not contributory with respect to insurance or self-insurance programs maintained by Page 2 of 8 3-5 EXHIBIT 1 the Authority; and (c) contain standard separation of insureds provisions. b. Business automobile liability insurance, or equivalent form, with a combined single limit of not less than $1,000,000 per occurrence. Such insurance shall include coverage for owned, hired and non -owned automobiles. C. Worker's Compensation Insurance. In accordance with the provisions of Section 3700 of the Labor Code, Consultant, if Consultant has any employees, is required to be insured against liability for worker's compensation or to undertake self- insurance. Prior to commencing the performance of the work under this Agreement, Consultant agrees to obtain and maintain any employer's liability insurance with Iitnits not less than $1,000,000 per accident. d. The following requirements apply to the insurance to be provided by Consultant pursuant to this section: i. Consultant shall maintain all insurance required above in full force and effect for the entire period covered by this Agreement. ii. Certificates of insurance shall be furnished to the Authority upon execution of this Agreement and shall be approved by the Authority. iii. Certificates and policies shall state that the policies shall not be canceled or reduced in coverage or changed in any other material aspect without thirty (30) days prior written notice to the Authority. iv. Where the amounts or coverage provided by the certificates of insurance provides coverage greater than those listed by this Agreement, the amounts provided by the certificates of insurance shall be incorporated by reference into the Agreement. V. Consultant shall supply Authority with a fully executed additional insured endorsement. e. If Consultant fails or refuses to produce or maintain the insurance required by this section or fails or refuses to furnish the Authority with required proof that insurance has been procured and is in force and paid for, the Authority shall have the right, at the Authority's election, to forthwith terminate this Agreement. Such termination shall not affect Consultant's right to be paid for its time and materials expended prior to notification of termination. Consultant waives the right to receive compensation and agrees to indemnify the Authority for any work performed prior to approval of insurance by the Authority. 7. INDEMNIFICATION Consultant agrees to defend, and shall indemnify and hold harmless the Authority, its officers, agents, employees, contractors, special counsel, and representatives from liability: (1) for personal injury, damages, just compensation, restitution, judicial or equitable relief arising out of claims for personal injury, including death, and claims for property damage, which may arise from the negligent operations of the Consultant, its subcontractors, agents, employees, or other persons acting on its behalf which relates to the services described in section 1 of this Agreement; and (2) from any claim that personal injury, damages, just compensation, restitution, judicial or equitable Page 3 of S 3-6 EXHIBIT 1 relief is due by reason of the terms of or effects arising from this Agreement. This indemnity and hold harmless agreement applies to all claims for damages, just compensation, restitution, judicial or equitable relief suffered, or alleged to have been suffered, by reason of the events referred to in this Section or by reason of the terms of, or effects, arising from this Agreement. The Consultant further agrees to indemnify, hold harmless, and pay all costs for the defense of the Authority, including fees and costs for special counsel to be selected by the Authority, regarding any action by a third party challenging the validity of this Agreement, or asserting that personal injury, damages, just compensation, restitution, judicial or equitable relief due to personal or property rights arises by reason of the terms of, or effects arising from this Agreement. Authority may make all reasonable decisions with respect to its representation in any legal proceeding. Notwithstanding the foregoing, to the extent Consultant's services are subject to Civil Code Section 2782.8, the above indemnity shall be limited, to the extent required by Civil Code Section 2782.8, to claims that arise out of, pertain to, or relate to the negligence, recklessness, or willful misconduct of the Consultant. 8. INTELLECTUAL PROPERTY INDEMNIFICATION Consultant shall defend and indemnify the Authority, its officers, agents, representatives, and employees against any and all liability, including costs, for infringement of any United States' letters patent, trademark, or copyright infringement, including costs, contained in the work product or documents provided by Consultant to the Authority pursuant to this Agreement. 9. RECORDS Consultant shall keep records and invoices in connection with the work to be performed under this Agreement. Consultant shall maintain complete and accurate records with respect to the costs incurred under this Agreement and any services, expenditures, and disbursements charged to the Authority for a minimum period of three (3) years, or for any longer period required by law, from the date of final payment to Consultant under this Agreement. All such records and invoices shall be clearly identifiable. Consultant shall allow a representative of the Authority to examine, audit, and make transcripts or copies of such records and any other documents created pursuant to this Agreement during regular business hours. Consultant shall allow inspection of all work, data, documents, proceedings, and activities related to this Agreement for a period of three (3) years from the date of final payment to Consultant under this Agreement. 10. CONFIDENTIALITY If Consultant receives from the Authority information which due to the nature of such information is reasonably understood to be confidential and/or proprietary, Consultant agrees that it shall not use or disclose such information except in the performance of this Agreement, and further agrees to exercise the same degree of care it uses to protect its own information of like importance, but in no event less than reasonable care. "Confidential Information" shall include all nonpublic information. Confidential information includes not only written information, but also information transferred orally, visually, electronically, or by other means. Confidential information disclosed to either party by any subsidiary and/or agent of the other party is covered by this Agreement. The foregoing obligations of non-use and nondisclosure shall not apply to any Page 4 of 8 3-7 EXHIBIT 1 information that (a) has been disclosed in publicly available sources; (b) is, through no fault of the Consultant disclosed in a publicly available source; (c) is in rightful possession of the Consultant without an obligation of confidentiality; (d) is required to be disclosed by operation of law; or (e) is independently developed by the Consultant without reference to information disclosed by the Authority. 11. CONFLICT OF INTEREST CLAUSE Consultant covenants that it presently has no interests and shall not have interests, direct or indirect, which would conflict in any manner with performance of services specified under this Agreement. 12. NON-DISCRIMINATION Consultant shall not discriminate because of race, color, creed, religion, sex, marital status, sexual orientation, age, national origin, ancestry, or disability, as defined and prohibited by applicable law, in the recruitment, selection, training, utilization, promotion, termination or other employment related activities. Consultant affirms that it is an equal opportunity employer and shall comply with all applicable federal, state and local laws and regulations. 13. EXCLUSIVITY AND AMENDMENT This Agreement represents the complete and exclusive statement between the Authority and Consultant, and supersedes any and all other agreements, oral or written, between the parties. In the event of a conflict between the terms of this Agreement and any attachments hereto, the terms of this Agreement shall prevail. This Agreement may not be modified except by written instrument signed by the Authority and by an authorized representative of Consultant. The parties agree that any terms or conditions of any purchase order or other instrument that are inconsistent with, or in addition to, the terms and conditions hereof, shall not bind or obligate Consultant or the Authority. Each party to this Agreement acknowledges that no representations, inducements, promises or agreements, orally or otherwise, have been made by any party, or anyone acting on behalf of any party, which is not embodied herein. 14. ASSIGNMENT Inasmuch as this Agreement is intended to secure the specialized services of Consultant, Consultant may not assign, transfer, delegate, or subcontract any interest herein without the prior written consent of the Authority and any such assignment, transfer, delegation or subcontract without the Authority's prior written consent shall be considered null and void. Nothing in this Agreement shall be construed to Iimit the Authority's ability to have any of the services which are the subject to this Agreement performed by Authority personnel or by other consultants retained by Authority. Page 5 of 8 W EXHIBIT 1 1 S. TERMINATION This Agreement may be terminated by the Authority upon thirty (30) days written notice of termination. In such event, Consultant shall be entitled to receive and the Authority shall pay Consultant compensation for all services performed by Consultant prior to receipt of such notice of termination, subject to the following conditions: a. As a condition of such payment, the Executive Director may require Consultant to deliver to the Authority all work product(s) completed as of such date, and in such case such work product shall be the property of the Authority unless prohibited by law, and Consultant consents to the Authority 's use thereof for such purposes as the Authority deems appropriate. b. Payment need not be made for work which fails to meet the standard of performance specified in the Recitals of this Agreement. 16. WAIVER No waiver of breach, failure of any condition, or any right or remedy contained in or granted by the provisions of this Agreement shall be effective unless it is in writing and signed by the party waiving the breach, failure, right or remedy. No waiver of any breach, failure or right, or remedy shall be deemed a waiver of any other breach, failure, right or remedy, whether or not similar, nor shall any waiver constitute a continuing waiver unless the writing so specifies. 17. JURISDICTION - VENUE This Agreement has been executed and delivered in the State of California and the validity, interpretation, performance, and enforcement of any of the clauses of this Agreement shall be determined and governed by the laws of the State of California. Both parties further agree that Orange County, California, shall be the venue for any action or proceeding that may be brought or arise out of, in connection with or by reason of this Agreement. 18. PROFESSIONAL LICENSES Consultant shall, throughout the term of this Agreement, maintain all necessary licenses, permits, approvals, waivers, and exemptions necessary for the provision of the services hereunder and required by the laws and regulations of the United States, the State of California, the City of Santa Ana and all other governmental agencies. Consultant shall notify the Authority immediately and in writing of its inability to obtain or maintain such permits, licenses, approvals, waivers, and exemptions. Said inability shall be cause for termination of this Agreement. 19. NOTICE Any notice, tender, demand, delivery, or other communication pursuant to this Agreement shall be in writing and shall be deemed to be properly given if delivered in person or mailed by first class or certified mail, postage prepaid, or sent by fax or other telegraphic communication in the manner provided in this Section, to the following persons: Page 6 of 8 3-9 EXHIBIT 1 To Authority: Cleric of the City Council City of Santa Ana 20 Civic Center Plaza (M-30) P.O. Box 1988 Santa Ana, CA 92702-1988 Fax: 714- 647-6956 With courtesy copies to: Executive Director, CDA City of Santa Ana 20 Civic Center Plaza P.O. Box 1988 Santa Ana, California 92702 To Consultant: Nan McKay and Associates, Inc. 1855 Gillespie Way El Cajon, CA 92020 A party may change its address by giving notice in writing to the other party. Thereafter, any communication shall be addressed and transmitted to the new address. If sent by mail, communication shall be effective or deemed to have been given three (3) days after it has been deposited in the United States mail, duly registered or certified, with postage prepaid, and addressed as set forth above. If sent by fax, communication shall be effective or deemed to have been given twenty-four (24) hours after the time set forth on the transmission report issued by the transmitting facsimile machine, addressed as set forth above. For purposes of calculating these time frames, weekends, federal, state, County or City holidays shall be excluded. 20. MISCELLANEOUS PROVISIONS a. Each undersigned represents and warrants that its signature herein below has the power, authority and right to bind their respective parties to each of the terms of this Agreement, and shall indemnify Authority fully, including reasonable costs and attorney's fees, for any injuries or damages to Authority in the event that such authority or power is not, in fact, held by the signatory or is withdrawn. b. All Exhibits referenced herein and attached hereto shall be incorporated as if fully set forth in the body of this Agreement. Page 7 of 8 3-10 EXHIBIT 1 IN WITNESS WHEREOF, the parties hereto have executed this Agreement the date and year first above written. ATTEST: HOUSING AUTHORITY OF THE CITY OF SANTA ANA Norma Mitre Kristine Ridge Acting Clerk of the Council City Manager APPROVED AS TO FORM: SONIA R. CARVALHO RECOMMENDED FOR APPROVAL: Steven A. Mendoza Executive Director Community Development Agency CONSULTANT: 4;?5b Mike Petro Vice President of Finance Tax ID# 4I-1381008 Page 8 of 8 3-11 EXHIBIT 1 EXHIBIT A CONSULTANT'S PROPOSAL 3-12 EXHIBIT 1 SANTA ANA HOUSING AUTHORITY Informal Request for Proposals Rent Reasonableness Software Proposal Due Date: May 29, 2019 A PARTNERSHIP THAT SUPPORTS YOUR GOALS AND ENSURES A VIBRANT OUTCOME FOR YOUR COMMUNITY, Nan McKay & Associates, Inc. 18 10 Gillespie Way, Suite 202 El Cajon, CA 92020 800.783.3 100 www.nanrTickay.00[T1 Non McKay ASSIOC"^kll-s INC. 3-13 EXHIBIT 1 nmoj Not; McKay Table of Contents 1 . Letter of Introduction........................................................................... 2. Staffing & Qualifications ............................................. •--............4 2.1 Contractor Identification........................................................................................... 4 2.2Capacity &Guoiificotions..... ..... ........... .................. ...... .......... _................................._ ..........7 3. Relevant Experience .............................................. 9 4. Approach & Response to Scope of Services ................................................ 12 4.1 RenWotchS with {Optionall Iniegroted HAP Cdculaior.............................................................. 13 4.2 Rent Reasonable Valuation Report................................................................................................... 17 4.3 Custom Housing locator.................................................................... .................... 20 4.4 PC Requirements. ............. ...................... I ................................................................. .... .... ......... -- .... 23 4.5 System Setup.......................................................... ............ 23 4.6 System Training.................................................................. . 23 5. Cost Proposal....................................................................................... 24 6. Agreement........................................................................................... 25 Santa Ana Housing Authority Informal Request For Proposals: Rent Reasonableness Software 3-14 EXHIBIT 1 nmci Nan McKay ANU 1 . Letter of Introduction April 26, 2019 Santa Ana Housing Authority Attn: Miriam Zepeda Building 20 20 Civic Center Plaza #200 Santa Ana, CA 92701 Dear Ms. Zepeda: On behalf of Nan McKay & Associates, Inc. (NMA) and our partner, GoSection8.com (Go8), I am pleased to provide you with our proposal to provide Rent Reasonableness Software. Our software streamlines the rent reasonable process; automatically integrating comparable data and generating HUD compliant rent reasonable reports. Go8 will save your staff valuable time, eliminating the need for mining data or contracting with an outside vendor to purchase comparables. The entire process of completing a rent reasonable report including selecting comparables, takes about one minute per report, saving staff several minutes each time a report is run. The Go8 system provides an automated, turn -key web -based solution that addresses three key requirements for the administration of your HCV program: Rent Reasonableness Determination, Certifications, and Quality Control Courtesy HCV Landlord Property Listing Maintenance and Portal Creation and maintenance of a rent reasonableness database The Internet based solution described in this proposal is fully compliant with the provisions of 24 CFR 982.507 24 CFR 985.3(b) as it pertains to SEMAP Notice PIH 2O03-12 HCV Program Guidebook, Chapter 9 Rent Reasonableness The Santa Ana Housing Authority (SAHA) can hold full confidence that the Go8 system being proposed will meet all of its needs, as the system is being utilized by hundreds of public housing authorities (PHAs) across the country. Go8 provides significant savings and allows for reduction of overhead, reallocation of employees, and improved lease up rates. Santa Ana Housing Authority Informal Request for Proposals: Rent Reasonableness Software 3-15 EXHIBIT 1 nmo Nan McKay AND AS'VCEIrHS, M.. To discuss the proposal, or if you need clarification or further information, please contact meat k.da\vson ct,naninclLay.com or 800-783-3100 ext. 154. Sincere G is Kayn,a Dawson Regional Account Manager Nan McKay and Associates, Inc. Santa Ana Housing Authority Informal Request for Proposals: Rent Reasona6leness Software 3-16 EXHIBIT 1 non:i Non McKay 2. Staffing & Qualifications 2.1 Contractor Identification Tyr r3s5C.,f. Contact: Kaynisha Dawson, Regional Account Manager Phone: 1-800-783-3100, ext. 154 Email: imisner(a;;nanmckay.com Address: 1810 Gillespie Way, Suite 202, El Cajon, CA 92020 NMA and Go8 have partnered to provide technology solutions to PHAs for more than ten (10) years. Over that period of time, we have implemented projects with PHAs that include the New York City Housing Authority, Santa Clara Housing Authority, Oakland Housing Authority, San Antonio Housing Authority, and the Baltimore Housing Authority. Our combined team helps PHAs manage their rent reasonableness process, while also assisting in their deconcentration efforts. The following personnel will be involved in the Rent Reasonableness project with your agency: Kaynisha Dawson, Regional Account Manager, NMA Richard Cupelh, Owner and President, Go8 Frank Gualtieri, Owner and Vice President, Go8 Dominic Muttillo, Director, National Accounts, Go8 Daniel Barbalace, Chief Software Architect, Go8 Until the contract is awarded, Kaynisha Dawson, NMA Regional Account Manager, will act as SAHA's primary contact and will be able to answer any questions or provide clarification. Jim can be contacted at 1-800-783-3100, ext. 154, or kdawson(ti-)naizzzicka y.com. Jim can also handle any ongoing, customer service issues, including invoicing and accounting. Upon contract award, NMA will hand operational responsibilities to Go8. At that point, SAHA's primary contact will be Frank Gualtieri, who can be reached at 561-362-1099 or at franks ,gosection8.com. Additional information on the Go8 team members can be found below: Santa Ana Housing Authority Informal Request for Proposals: Rent Reasonableness Software 3-17 EXHIBIT 1 Richard Cupelh has over twenty years of real estate experience i, specializing in affordable housing. His knowledge of real estate covers �i all aspects from helping first time buyers with mortgage programs to �+ developing and selling affordable housing units. As a result of his experience he had a brain --child that led to the development of Go8 Richard Cupelli which has since become his absorbing passion. For more than fifteen years he has directed the development product queue and advancement of Go8. Richard is a leading consultant to PHA clients across the country that are now using the Go8 applications. Rich educates landlords nationally via workshops and seminars on the benefits of the HCV program, and also provides seminars and personal instruction on Go8 system use and training on HUD rent reasonable i methodology for over three -hundred public housing authorities and a hundreds of PHA inspectors nationwide. Frank Gualtieri has extensive experience with HUD rent reasonable methodology as it pertains to 24 CFR 982.507. He has been the project manager for the implementation of dozens of PHAs with regard to their training and use of the Go8 software. He was intimately involved in the bf development of the latest versions of the rent reasonable software. Frank Gualfien Frank has trained thousands of agency staff on use of the Go8 sofhvare. Dominic Muttillo has extensive experience its broker network management and licensing nationwide. He has participated in all phases of management, acquisition and sale of real estate for corporate and government clients. Dominic has been a licensed Real Estate Broker since 1980. Dominic works with Go8 clients on customer support, new Dominic Muttillo initiatives and customer expansion. Owner REO Partners, Real Estate Services Former co-owner of Phillip Michael and Associates Real Estate Appraisal Service Co-founder of www.EletronicAppraiser.com Co-founder www.Foreclosure.corn Co-founder www.ByOwnerMLS.com Participated in many HUD Contracts in South Florida liquidating thousands of HUD owned properties Santa Ana Housing Authority Informal Request for Proposals: Rent Reasonableness Software 5 3-18 EXHIBIT 1 n"n:) Nan McKay Daniel Barbalace Prior to joining Gob, Daniel Barbalace worked as a consultant for various companies including IBM, GE, and Office Depot implementing cutting edge technologies ranging from the first downloadable music services to ecommerce sites and point of sales systems for financial applications. From desktop apps to three-tier web development, Daniel has experienced the rise of personal computing, networking, mWtimedia and mobile computing, and all the competing ideas for software architecture and designs that have come and gone over the past 20 years. Daniel is a builder of systems that are practical, elegant, robust, and innovative. Understanding a problem in detail is the key to finding the optimal solution. Santa Ana Housing Authority Informal Request for Proposals: Rent Reasonableness Software 3-19 EXHIBIT 1 non:i Nary McKay ND 2.2 Capacity Since 1980, NMA has been a leader in providing professional services including consulting, training, direct program management, and performance improvement tools to PHAs throughout the nation. With over 500 team members, we are committed to performance excellence and recognize that overall agency performance is directly linked to the performance of individual staff. NMA is recognized as an industry leader in helping PHAs understand HUD, state, and local regulations. We have in-house researchers that ensure that our trainers and consultants are aware of HUD changes and pending legislation. Our master books and handbooks are among the most widely used in the industry. In addition to training PHAs across the nation, NMA also regularly trains HUD personnel in seminars that help their own staff understand HUD regulations and how these impact PHAs. The Gob team is comprised of experts in several fields, including Real Estate Appraisers, Real Estate Brokerage, Mortgage Brokers, and Technology. Gob has extensive experience serving the affordable housing industry, offering their rent reasonableness system in more than 300 PHAs, ranging in size from very small, to the largest in the nation. Gob is an industry leader in rent reasonable determination and comparable rental data. Golds rent reasonable software has been used extensively by PHAs of all sizes nationwide since 2004. To date, the software has performed more than one million rent reasonable certifications. Gob also has the industry's largest database of market rental comparables. This database contains several million records and is updated daily. The software is web based, easy to use and can support multiple users. Gob is a full -service solution that delivers many benefits including: ■ Rent Reasonable Software — Go8's rent reasonable software, RentWatch5, is a fast and accurate way for PHAs to complete rent reasonable certifications. Using mathematical modeling combined with a frequently updated database, we are able to caiculate a property's value at a specific point in time by analyzing values of comparable properties. Our rent reasonableness platform analyzes public record data, manually gathered data, market data and uses computer decision logic to calculate an estimate of a probable rental price of a residential property based on a requested date. • Comparable Data -- Go8 incorporates ongoing real-time data mining of open market rental data from hundreds of rental listing websites and newspapers. The data is harvested both electronically with proprietary technology, as well as manually by dedicated data analysts. The comparable database is updated daily, thus ensuring a current and accurate rent reasonable database. Santa Ana Housing Authority Informal Request for Proposals: Rent Reasonableness Software 3-20 EXHIBIT 1 Nan McKay Property Listing Service and Housing Locator -- Our comprehensive rental listing database enables HCV program tenants to find and compare the rentals that are currently available in their area. Santa Ana Housing Authority Informal Request for Proposals: Rent Reasonableness Software 3-21 EXHIBIT 1 nm:) Non McKay 3. Relevant Experience NMA, along with its technology partner GOB, have provided strategic rent reasonableness services to many of the nation's largest PHAs. Examples of past experiences, along with references and contact information, are included below: New York City Housing Authority Services: Customized Rent Reasonableness and Property Analysis System Term: January 2008 to Present Value: $120,000/year Contact: Alex Matthew, Assistant Director of Leased Housing Department Phone: 212-306-4111 Address: 90 Church St., Floor 9, New York, NY 10007 Email: @)nvcha.nyc.gov Status: Ongoing As a result of deficiencies discovered by HUD audits, the New York City Housing Authority (NYCHA) sought to procure a rent reasonable solution and database that would allow NYCHA staff to easily and quickly perform accurate rent reasonable assessments throughout the five Burroughs. NYCHA's unique environment required over 200 concurrent users with varying computer skills to perform rent reasonable determinations in a fast -paced work environment on older computers with limited bandwidth. Additionally, NYCHA was unable to add additional staff due to budget shortfalls so the process had to be burdened by existing staff. NMA/Go8 customized a solution to meet the needs of this agency. NMA/Go8 created a new software platform for creating rent reasonable certifications in an efficient and user-friendly manner. The new Rent Reasonable Wizard performs automated and accurate rent reasonable determinations in two to three minutes while automatically verifying and auto completing data entry. Southern Nevada Regional Housing Authority Services: Go8 Rent Reasonableness System, with Deconcentration Focus Term: 2007 to Present Value: $22,000/year Contact: Linda Simpson, Contracts Administrator Phone: 702-477-3144 Address: 340 N. 11"' Street, Las Vegas, NV 89101 Email: 1t}simpsonotz scivrha.org Status: Ongoing Santa Ana Housing Authority Informal Request for Proposals: Rent Reasonableness Software N 3-22 EXHIBIT 1 nm:i Nan McKay v i'. _ , ..., i N c.. Southern Nevada Regional Housing Authority (SNRHA) was under a HUD Voluntary Compliance Agreement (VCA). Per the VCA, SNRHA was not providing enough accessible housing for residents. NMA/Go8Go8 worked closely with SNRHA to increase the supply of these specific residents. Go8 took all comparable data (approximately 16,000 records) and parsed the data for keywords (ramp, wheelchair, etc.) in order to target properties that may be accessible. Once these potential properties were targeted, NMA/Go8 contacted all owners through an email campaign, highlighting the benefits of snaking their properties available for HCV tenants. NMA/GoS tracked and trended the results, and over a period of three San Diego Housing Commission Services: Rent Reasonableness System and Vacancy Referrals Term: 2006 to Present Value: $24,674/year Contact: Greg Damp, Information Technology Analyst Phone: 619-578-7753 Address: 1122 Broadway, Suite 300, San Diego, CA 92101 Email: g_regk0a sdhc.org Status: Ongoing Due to a complete redesign and rebranding of the commission's website, the San Diego Housing Commission (SDHC) sought to more closely integrate property listing data within their site. Their objectives were to improve the web user's experience, minimize confusion, and preserve the SDHC brand. This required the NMA/Go8 team to create a 100% new customized landlord/tenant portal that had the same look and feel of their new website. The new portal needed to include the ability for SDHC to customize content and be scalable to anticipate future changes. They also wanted the new landlord/tenant portal to seamlessly "plug in" to the SDHC website so that even novice staff needed to be able to add content such as images and new pages without the need for contractors or programmers. NMA/GoS created a new Iandlord/tenant portal with an integrated world class web content management platform (CMS) back end that allows NMA/Go8 and SDHC to easily build professional website content with dynamic and interactive features. - NMA/Go8 created a custom landlord/tenant portal for SDHC that has the same look and feel as the SDHC website. Advanced search capability for items such as; rent range, bedroom size distance to public transportation, shopping and hospitals, school district and zip code. Interactive mapping features with multiple layers, satellite images, street views, and nearby point of interest help renters find quality housing. Industry Ieading Accessibility details for each property listing. Santa Ana Housing Authority Informal Request for Proposals: Rent Reasonableness Software um 3-23 EXHIBIT 1 nm:i Nan McKay AND M:;�ar.FkzEf%. ;sac Web -based solution that did not require any special hardware or software to be installed. All processing was done on NMA/Go8 servers so the speed of the older computers were a non -issue. Additional Client References Contact: Steven Fitch Phone: 972-205-3391 Address: 210 Carver Drive, Suite 201B, Garland, TX 75040 Contact: 1 Selarstean M. Mitchell Phone: 817-333-3601 Address: 1201 E. 13"' Street, Fort Worth, TX 76102 1Cht;�; e".7i�di%F{- NO "'; 1,F( �=.i t1��jj�•-, Contact: Veronica Lopez-Barrea Phone: 954-689--7189, ext. 1101 Address: 500 W. Sunrise Boulevard, Fort Lauderdale, FL 33311 Contact: Andrew Foley -Murphy Phone: 212-863-6938 Address: 100 Gold St. New York, NY 10038 Contact: Wayne Pollard Phone: 817-531-7694 Address: 200 Circle Drive, Suite 200, Fort Worth, TX 76119 Santa Ana Housing Authority Informal Request For Proposals: Rent Reasonableness Software 3-24 EXHIBIT 1 n"n:i Non McKay NC 4. Approach & Response to Scope of Services Go8's rent reasonable program uses an automated hedonic valuation model (in this context hedonic price analysis determines how the price of a unit varies with its characteristics) to identify and compare the program subject unit to the most similar private market rental property units within a specific geographic radius. Some key features are: Dollar For Dollar Adjustments — Go8 uses a true market -based methodology which overcomes the inherent artiEicial numerical "value" assigned to point based comparables because of unknown variables. Go8 fine-tunes the rent reasonableness process, allowing dollar for dollar adjustments based on the critical market factors that impact rent in your area, ensuring an "apples -to -apples" rent comparison. Integrated Comparable Rental Data — Go8 gathers, organizes, and maintains a database of market -based comparable units. The primary source of comparable data included in the Go8 product is open market rental data. Go8 incorporates ongoing real-time data mining of open market rental data from over 300 rental listing websites and newspapers. This ensures a statistically accurate rental database that is current with daily updates (not more than 12 months old). The data is harvested electronically with proprietary technology as well as manually by dedicated data analysts. The open market comparables are appended with local tax assessor information (when available) along with market assumptions on utilities and amenities thereby assuring an accurate and verified rental. w0sites ir. trulia ?449nfnes g' ve1[0w pages Im ft Newspapers 4W'M For Reat 5190s tandlo-ds and Tenants Download Current PHA Rental Data -- In many cases, a PHA may already have a file or database of valid comparables. The Go8 database can be populated with these comparables. Go8 requires that the comparables are provided in a prescribed Excel format. They are loaded into the database as part of the software installation process. In addition to uploading the PHA's current database of comparables, a PHA may add individual comparable unit information on an ongoing basis if it so chooses. Santa Ana Housing Authority Informal Request for Proposals: Rent Reasonableness Software 12 3-25 EXHIBIT 1 nm:i Nan McKay A.1 RentWatch5 with Optional Integrated HAP Calculator RentWatch5 RentWatch5 streamlines the rent reasonable process. The user simply enters the address, income information for the family, and the asking rent amount of the subject unit and the software does the rest including: Automatically calculates the critical HAP information, including: HAP subsidy to the owner TTP Maximum Rent and Utility Allowance Integration with public records for size, type, and age Selection of utility schedule including who pays for the utility based on local market assumptions Auto population of amenities and housing services based on local market assumptions Automatically generates a rent reasonable certification containing the three most similar and credible comparables based on the best comparables in the neighborhood The Go$ software streamlines the rent reasonable process; automatically integrating comparable data and generating HUD compliant rent reasonable reports. Gob saves your staff valuable time, eliminating the need for mining data or contracting with an outside vendor to purchase comparables. The entire process of completing a rent reasonable report including obtaining the HAP information and selecting comparables, takes about one minute per report, saving staff several minutes each time a report is run. 4. t �)ii IN-.•C?tt5 Wn Enter Your Subject Property Details 4-tvVcWs iNf' iWf eeiM• 4.If i�tNf F41� Y.a..u:lt —r .q"W uWysro.ew.• to:i.,>r�y rose w.f. c:ers. Rwwsfre.rm� S 2200 Crv'.?L+.,h May -ien skn 1=YfHF[auc �d:re:F'n�i Mo Santa Ana Housing Authority Informal Request for Proposals: Rent Reasonableness Software 13 3-26 EXHIBIT 1 nm:i �\Ian McKay 1jh Utilities and amenities are automatically applied using market assumptions or based on a prior certification. SSG > 200GO "'t ­., 00 V­­'. 0 Santa Ana Housing Authority Informal Request for Proposals: Rent Reasonableness Software 14 3-27 EXHIBIT 1 nm:i Nan McKay f3. i 3 RentWatch5 automatically selects the three best matching comparables within the neighborhood, based on similarity. Requested Rent VUr—et %U,ke: Rem rs f2,734.23 ilyrtt n1vT--. +1229kd.L S':. SfAY]Yk 911id rµta: ry,+ Orr. 4.'�5b,r M/9/n>r ryar iFlt ..0 in-a,rJ :rNaMY e µ Requested Rent ;A'easonable The Estimated Market Rent is $2,931.67 ii�da 3.ga�teiTtsi��`•r �;�Euit��; subject Property 4722 S MEAD ST, SEATTLE, 99118 subject unit e otl Req. Rent BR/FBIHB Type A location, .'51mlinfdty', e'`('; Sq.Ft. Year r selected C", rarables ; t . M95 FIN01AY ST, SEATTLE, N115 -, ,.'P'✓� Req. 7 Aaj. Rent BRfFBtHB Typr Sq_it- wr Dim :- Similarity Credibility 43,2790 g07$3,167.75 Adju9drents: .;Z_= .,. g3istvsas ; '. 47, i S ORcANDO N ST, SEATTLE, 95 i 1E Req.l Adj. Rent BR 1 FB f HB Type sq ,. Year Dlst. similarity Credibility U."IN W I S2.1R12.10 3; 3:a ........ .L: r. -. ..-. ..�. . Adj.1u.,el is 4506 5 BRANDON' ST. SEATTLE, 92119 Req. f Ad). Rent BR f Fit IHB Type Sq. Ft_ Year Dist Similarity Credibility $2:90o 0152,715.Z5 ....r ,_.. _..,,. c... 9c Adjsatmenif- F. -." Santa Ana Housing Authority Informal Request for Proposals: Rent Reasonableness Software 15 KWO EXHIBIT 1 nm:i Non McKay Interactive Map with the option to choose more cGrnparables, Uq,OV*d ROM R App,av,d A­k- Santa Ana Housing Authority Informal Request for Proposals: Rent Reasonableness Software II 3-29 EXHIBIT 1 n"nzi Nan McKay s N D A S!, Q is l 4 r! S :NC.- 4.2 Rent Reasonable Valuation Report Upon the selection of the desired comparable properties, Gob will produce a Rent Reasonableness Certification. This report will automatically analyze all the characteristics and amenities of both the subject property and the comparable units. It will then determine any adjustments that are needed to the comparable properties and calculate these adjustments using the dollar amounts provided in the Market Assumption and Rent Reasonableness Methodology Worksheet (MARRM). The rent reasonable certification accounts for all nine (9) of HUD 24CFR 982.507(b) including: 1. Location a. 2 miles — Urban Areas b. Neighborhood amenities (e.g. stores, transportation, etc.) 2. Quality a. Construction and building materials 3. Size a. Square footage b. Number of bedrooms c. Number of baths 4. Unit Type a. House, low-rise, high-rise, tri-plex, etc. 5. Age G. Amenities 7. Housing services 8. Maintenance services 9. Utility responsibilities In addition, the certification will give local market analysis of units in the Go8 system and will provide the actual listing information in the system provided for each comparable unit. The following is included with the 3-page PDF report. Santa Ana Housing Authority Informal Request for Proposals: Rent Reasonableness Software ]7 3-30 EXHIBIT 1 nm:i 1,�cc McKay Housing Assistance Payment Summary Family Narne Smith Contactltvo new Unit Address and Apttt 47215Mead St City, State, Zip Seattle, WA981t8 4 $earrooms 3 Census Tract 53033010200 Parcel ID 0 Utility Allowance Utility Allowance Schedule Seattle City Light (SCL) - Single Family (Tenant p Utility Service Cost Per Month AU Conditioning $0,00 Cooking $aan Iteaung $0.00 Other [lettric $23&0O Range $0A0 Refrigerator $0.00 Saver $0AO Trash $0.00 Water Saw Water }Ilea i3n = 5600 Total Utility Allowance $234M Approved Rent: $1,771.00 Santa Ana Housing Authority Informal Request for Proposals: Rent Reasonableness Software Payment Standard Information Vourher bedroom sim .3 Payment Standard $1,845.00 Payment Standard Version 2019�01-08 Income Information 4t niinurn Rent $50.00 Monthly Gross Income $1,W.67 'Aurthly Adjusted Income 51.600.00 HAP Calculations ra�dl i mint Payrnefn $450.00 la,ii' �;Ui}Si4Y sa,aG<✓.c3f➢ titt3t€yztrvn=r,PLArnc,>t snl3 t'aynleni Standard Cross Resit $2,005.00 farnHy`s Rent Burden 40,00 % MaxnnumTTContrihution 5640.00 4k 31c C ZiC Appl -------- Hell a tk 0 srxoa,oc 52aoa.a� sim.am IN 3-31 EXHIBIT 1 nmi dMr&'W Non McKay Rent Reasonable Valuation bubject C ble 1 Comparable 2 Comparable 21 .:cvrcaa 72] T. F..dSt aesa 1i Araw St 473E S '.�+ov"� St s�cr, S Urev�, st C:Av "4jj1 Srr.3e 961:9 Sae:x MIS 18 LOCATION to sabjeri as: k.—Wrl : SUSU srmsW! : St:1'@J sim+ari Ad1: ST-00 She IJ.,,ir,£a!nnxrnall aatt.'s 3nXs .L'L'1 13•ro u2i Sa. F� lam i`?U 7-1.'KE 2" AE"s�sstrnrrt Sl7�cer } Air-S'i3-26 ; Ace: _&M_40 JSt pmr! A&.;-S213.5U TYM T .�xu tcsse tsrse as ls�nert s An , = fd.W 5miiar: : SU.f4 S:n!:.ar f #!r: 3'1,.20 A6[ fear@-s 1I a. :srrerz s.rrdlarr � 19.0tF S.raJar: A -. SI:.i7 5onrler} U:9.r.^:.A COMMON i ALr" furor Na}c+.^ A•oersQ � Alfwsar�nt Ss*vlar i AIII: 1400 :araiar A ty SLW Sine&rrf Ad : $a -b _ UTIL RS fraal Etectnr i Tmant Eccxnc?Tenarr Eitaar=7 Te . ltrh 'Sratr.r; �n,r. Llr :kchxliaa� W klecnc/Tcaant Txnarx €ko—1 Tar z ;;3;ov:� r a;l ip t r ramrR ftxcrc Tennant J:icras r7_c .:r ttamrakGaa Term suer � ,_c r vcp IAy 'cc4s Servxr f rhvr+er PsSic Saber/ Ttnant P�•J�c Sever! 7ra.a:lt Prait Saaaet tTerst 'Natl:r' �c I•wd IY. -m :Yaux r ?wry CGy 11'afer'f Tenant 37tr Warr! Tercet Car water! Tenrd Li:�-s +;;trl^^-r Trr>n� cm-t 7esst eux mmt _r, Sontlarl -: $&W , it r; Act SC_53 5•mis! Ad,: WAKI NAINUMNCE iie rxIeraCa_C :. Aesi. T-asn 1.aWly PcL Treltr 1Ex.3, P' , Trean Lxxrs F� Tsaah 4c esrrrrt Smihtri : SO.Ut1 Suxelim ; A .. gb.fM �Irxmr ; sd;. SnjW ANi)aTlfai +mar:n. er, ar:u. Oyr. t;wtaye r' a I' vials k.f,q . Sm_. ;V� �. Oryer, FJaiwasner, unPcsal,'P1LY fi--rm r,. �.f. xmtne•.Smu a DtYm L1stw4ij-r. tannage bLgg a' Wo rloCTn m Hart Vt. fteigeratrs, Sty, r.-ncu :. S'dam nre la:xc v£asher. D-w, Leslxva:lrsr, F-7z: r a'P_awi, Vb Ibwk" x.. 3sim:m'aum, TkeFxigmratar, Stave, Fe�ltr- Yr; roc il- ^�, fv�ruwF cta vvne Faone Mcrae I'�rsl U---!'^a" ffuvetnxrcl &axa3ecani V:rrkeE CCnsw !fob S- L'Icricr 1 catx: re;. Lon �izc �� ki_i Ad': f25_ 1! bi k' ! ' : 525.04 Id— I Adj: SS.N AtMr A03kSTMEXT9 1`atn Sa,rc: let�.r =sa,.. rn� lr:z-n+� r 1`ate t=.cxh 24!_'�1B 9:1k:'s1fA .71k24k i,azi Stat,ra Erer3d Rrste itmeeB h#ri I:srt f2.c:J99ri 5? 7(£J-U15 57,iPYU§ S1.950-W vraai Part Au"I:y-mrr•t A jtxunc: tiEntnl'i Hen` 33.131*n 5:.9i4.03 S2,6Sl.dfl '�`°� HOtiR�tT}] kll�rlFYii Cartifrr.'nN:;�.rr.,S�,�,�,�Y17-;ycrv.54i`83E33tiith' kt! CO"PAAAeLJS 2AlA1WO%VN A .Raczlr, mmG�rablrx n Jlsr llcaan i;Ra Si -Ai I teedn m ce ma bloc In KATT �9 Sin:ier36nE>norrewst!wra#,iea in _GatrJx 10 W Viva 0.50 mifn MITMCAYfON Cxrtit 'e_zar, 2r7:9-1-15 Uate. 1'rsnn AvM b-1, RRC :r U, KW I, GdJr.M peleremae Y ocher 3 fJ�nwm family Sn tt+ ,� twcair Kiry Cwsty Fu€Itanly Cenifier KiGg C-my l5lIFItY SrsttlC fitf Ll If^�-I[�iG fY.lhl'£(Tcraat nays Scfa 1mW 2.aut o13 Fc..s cn^xr,'&.w nr T'raxh } Pa' G i 9F 1 Ck1:1YL�l a PGY.fcea. I ne! atrreeee Nee —uiy —ke r-nt d Nb seen as f141]M2019 m ee 42,9UB.+6. -- re t rm><7e a 52.L9 ati V.01-1 s s- ed %cC &n:ttmt.- SX!L nU 0.-ra: Arlrvea: 5!,7?7_UC� ; N:0. CeerrFier S:ilwlurG: Xw.gCu:.n t _. _... Certxf:.cr r:ahsrc: 4T= � Jn acwldsxla: s+Wr 2-0 CFR roa2,3, 952.:.4 Idi lima '382..i5k(FJI7} and 9G2.S67, I mstiFp IIm3 6as� ` 3 tplel r(�yrrrr�r:nJr:c�iGadk=the Nina clrrr;y,N,e reyl�raaxd iarG Uf Si.11',U.t}li lCrpr:£t4e, -elclera.'Gd relR d;l, r71.Ctl .f5 rszso>;n6'c. Santa Ana Housing Authority Informal Request for Proposals: Rent Reasonableness Software m 3-32 EXHIBIT 1 nmoj Nan McKay 4.3 Custom Housing Locator To encourage owner participation through the listing service, the PHA must have an effective landlord outreach program. The PHA should add a prominent link from their website directing landlords and tenants to Go8. Go8 will also build a custom renter portal, which is a web page including your logo. This gives easy access to families searching for housing in your area and for landlords to list and manage their properties. The portal displays listing details in real time. Go8 will also supply Yx 5" full color postcards, brochures, and posters. These promotional materials are great tools to inform landlords and tenants of the online property listing service. The postcards can also be used as a mailer to landlords with the monthly voucher checks or other scheduled mailings. They can be ordered online and free of charge. The Housing Locator and Landlord and Tenant contact management system may be designed to meet the needs of the PHA and its users. In addition, Go8 will upload any sponsor logos onto the web site. The example below is a screen capture of a custom portal made for the New York City Housing Authority (NYCHA). _- _ -. .4.i rs}S'JP::. � � dll fi.. ', r .-•RIr3Si � aW F7 o�t:r. .... __�.., Sar[ By: Laet'!Cd�lad rearvaso a3snN�s $2.2" 1 Manth I.Ya6abH W— : 3N, ` P...rl: 4A ZZ2901 Month N— spr s2,901 Month Q 6, U- 5stl. �.5 M..!. Santa Ana Housing Authority Informal Request for Proposals: Rent Reasonableness Software AW I — Loco€Sponsors ��( Advertise �� Yourself Hrre 20 3-33 EXHIBIT 1 nmzi Nan McKay The portal features a list of all available units in the PHA's jurisdiction. Tenants may view listings based on their desired location. The owner will provide the property information including utilities and amenities for the unit along with photos for the tenant to view. HOUSING AUTHORITY J 3 Bed, 1 Bath Apt for $2,250/Month Updad:21 oaY, AV Property Details Type:Apt • Rent: $2,250.00 • Deposit: $4,500,00 • Is Negotiable: No • Beds I Baths: 31 • Square Feet: N/A. • Year Built: 20� 6 Property Description - Pets Allowed?: No • Date Available: idol«! - 554 Only: No - Listed:9?2400t7 41 Contact this landlord Don't Gat Scammeall -C vansle-s& IcroElistJn<e Ina11'i'les Jre Jltyn SiA�n' Jay Green (718)705-4069 LUXUTIous tHiMd neVJ 3 Bedroom apt. In Brownstone, 8 Min to Manhattan Fully Gur Renovated 3 Bedroom apt in Vintage Bi ownstone for rent, Luxurious Kitchen & Bath , Brand new Stainless steel appliances, Hardfvoodl Floors, Close to Subway Lots of windows ,M south Bronx - close to Manhattan is Minutes), Santa Ana Housing Authority Informal Request for Proposals; Rent Reasonableness Software a 3-34 EXHIBIT 1 nmo Non McKay { fecl For families that rely on public transportation and nearby conveniences the site will feature "What's Nearby" to all listings. This feature gives potential renters a sense of what may be close by and "walkable" thereby not requiring the use of personal or public transportation. Walk Scare" retScares FindApaanienrs MVPaVCr!tFS add to Yours[' 1212 Tinton Avenue Priam€ser-iia, N4_ ; York, 10456 teminute m Downtown Fort Lee n�9 h mm 9W7a r:a=. -off; 3; m n GO,- min 'OPlw Rouee, ' Favorite Map Walker's Paradise g� ',r,,f . ,.._:CIO _.£e _E!ua • Rider's Paradise 92 s a Very kikeable ,, s 73 '4rx?)A ,{.3 i..;Ct)r?. Santa Ana Housing Authority Informal Request for Proposals: Rent Reasonableness Software 22 3-35 EXHIBIT 1 nmzi Nan McKay 4.4 PC Requirements Because Go8 is a web -based system, it does not require any specific operating systems to run. However, the user will need the following available on their individual computers: Broadband Internet access -a browser will work} Adobe@O Flash - free download at www.adobe.com 4.5 System Setup Go8 will send a set-up document and request for utility allowances and payment standards. Go8 will update the system with any new payment standards and utility allowances within 2-3 business days of receipt. Our system has the capacity to retain multiple utility allowances. After the set --up information is received, we will schedule a training webinar to last approximately one hour with staff and your account will be activated. 4.6 System Training Go$ will provide appropriate training, documentation and unlimited user accounts for all designated employees. Go8 will conduct online webinars outlining the various functions of the service, including the rent reasonable software. Online and telephone technical support is available 9:00 am - 8:00 pm Eastern Time. All system updates are included in the proposal price. Santa Ana Housing Authority Informal Request for Proposals: Rent Reasonableness Software 23 3-36 EXHIBIT 1 n"nj Non McKay 5. Cost Proposal First Year Agreement Includes system setup, onsite training, technical support, market rental comparables, $7,974 RentWatch5, landlord listing service, and all system updates Annual Renewal Fee — Up to Two Additional Years Includes 12 months of services, Go8 system updates, and free technical support $7,974 *AH customization requests are billed per hour. Santa Ana Housing Authority Informal Request for Proposals: Rent Reasonableness Software 24 3-37 EXHIBIT 1 n"nzi Nan Mc Cray Sf>=_,r .:L, , c b. Agreement Offering of Employment Per this Agreement, the SAHA may not extend an offer of employment to the consultants assigned ... .--to this project.. Publicity Neither party shalll issue a press release or other public statement regarding the relationship of the parties or this Agreement without the prior written consent of the other parry. Notwithstanding the forgoing, SAHA agrees that NMA may list SAHA as one of its clients in marketing materials. Governing Law The final Agreement shall be governed by and construed in accordance with the laws of the State of California and the laws applicable therein. Term This Agreement, when duly executed by both parties, shall constitute a binding Agreement between the SAHA and NMA and their respective successors and assigns for a term of one (1) year. This Agreement will automatically renew for two (2) successive one (1) year terms following the initial year. Either party may terminate this Agreement for any reason by providing the other party with thirty (30) days written notice specifying that the Agreement is being terminated pursuant to this Subparagraph. No further notice shall be required. Acceptance SAHA indicates their acceptance of this Agreement by signing in the appropriate space provided below and returning a signed copy to NMA. Once received by NMA, it will be countersigned, and a fully executed copy will be returned to SAHA. IN WITNESS WHEREOF, the SAHA and NMA have executed this Agreement through their duly authorized officers this day of , Date: By: Signature Catherine Ures Printed Name Vice President, Professional Services Title Date; Santa Ana Housing Authority Informal Request for Proposals: Rent Reasonableness Software 25 3-38 REQUEST FOR HOUSING AUTHORITY ACTION MEETING DATE: JULY 2, 2019 TITLE: CONSIDER APPROVAL OF AGREEMENT WITH NATIONAL CREDIT REPORTING FOR CRIMINAL BACKGROUND CHECKS NOT TO EXCEED $45,000 OVER 3 YEARS (STRATEGIC PLAN NO. 4, 1) EXECUTIVE DIRECTOR RECOMMENDED ACTION RECORDING SECRETARY USE ONLY: APPROVED ❑ As Recommended ❑ As Amended CONTINUED TO Authorize the Executive Director of the Housing Authority and Recording Secretary to execute an agreement with National Credit Reporting to conduct criminal background checks for the Housing Choice Voucher Program applicants and participants in an amount not to exceed $45,000, for a three-year term beginning August 1, 2019 through July 31, 2022, subject to non -substantive changes approved by the Executive Director and the Housing Authority General Counsel. COMMUNITY REDEVELOPMENT AND HOUSING COMMISSION RECOMMENDATION At its regular meeting on June 26, 2019, the Community Redevelopment and Housing Commission (CRHC) recommended approval of the action above by a vote of 8:0 (Garcia absent). DISCUSSION The Housing Authority of the City of Santa Ana (SAHA) is required to perform criminal and sex offender background checks when an applicant applies to the Housing Choice Voucher Program to determine if an applicant, or a member of an applicant's household, is subject to a lifetime registration requirement under any state sex offender registration program and/or has a criminal history that would make the person ineligible for assistance. Criminal background checks must be performed in the state in which the applicant and members of the applicant's household may have resided. 4-1 Agreement with National Credit Reporting July 2, 2019 Page 2 For this purpose, SAHA requested and received bids from the following firms: Firm Cost for Services Sterling $30 per criminal background check National Credit Reporting $20.85 per criminal background check The bids and cost for services from each vendor were reviewed by three employees from the Housing Authority. As the lowest cost bid, National Credit Reporting was selected based upon several factors including their experience in providing background check services for federally assisted housing programs. National Credit Reporting runs background checks for most of the Public Housing Authorities in California. They are located in San Jose, CA with satellite offices nationwide. The Santa Ana Police Department is unable to conduct these criminal background checks for the Housing Authority because the Department of Justice prohibits the use of the California Law Enforcement Telecommunications System to obtain information on applicants to a program. National Credit Reporting has successfully been providing background screening information to thousands of business owners, managers, and government agencies for over 30 years. They are a member of NAHRO (National association of Housing and Redevelopment Officials) and AHMA (Affordable Housing Management Association) Their progressive screening program has enabled them to secure relationships with many public Housing Agencies. National Credit Reporting has also acquired a number of state and county contracts to provide screening information on both local and national levels. They are an authorized FBI (Federal Sureau o-f—Invesfig—afion) channeling agency, allowingfor the su mission of -fingerprints and retrieval of criminal record results directly from the FBI's Criminal Justice Information Systems (CJ1S) division. National Credit Reporting is constantly staying up to date with the latest technologies available to the affordable housing industry. The unique website provides organizations of all sizes and locations a streamlined process for increased efficiency and security. The three-year term of the agreement would begin on August 1, 2019 (Exhibit 1). STRATEGIC PLAN ALIGNMENT Approval of this item assists the City in meeting Goal #4 - Fiscal Sustainability, Objective #1 (Maintain a stable, efficient and transparent financial environment). FISCAL IMPACT Funds are available for FY 2019-20 and will be budgeted in future fiscal year budgets for estimated expenditures in the Housing Authority Vouchers -Administrative Fees account as follows, subject to change: 4-2 Agreement with National Credit Reporting July 2, 2019 Page 3 Fiscal Year Accounting Unit - Fund Description Accounting Unit, Amount Account # Account Description FY 19-20 14018760-62300 Housing Authority - Contract Services - $15,000 Voucher Admin Professional FY 20-21 14018760-62300 Housing Authority - Contract Services- $15,000 Voucher Admin Professional FY 21-22 14018760-62300 Housing Authority - Contract Services- $15,000 Voucher Admin Professional Total Contract Amount $45,000 Judson Brown Housing Division Manager Community Development Agency APPROVED AS TO FUNDS AND ACCOUNTS: Kathryn DowAs, CPA Executive Director Finance and Management Services Agency Exhibit: 1. Agreement with National Credit Reporting 4-3 EXHIBIT 1 CONSULTANT AGREEMENT HOUSING AUTHORITY OF THE CITY OF SANTA ANA THIS AGREEMENT is made and entered into on this First day of August, 2019 by and between National Credit Reporting ("Consultant"), and the Housing Authority of the City of Santa Ana, a public body, corporate and politic ("Authority"). RECITALS A. The Authority desires to retain a consultant having special skill and knowledge in the field of background screening information. B. Consultant represents that Consultant is able and willing to provide such services to the Authority. C. In undertaking the performance of this Agreement, Consultant represents that it is knowledgeable in its field and that any services performed by Consultant under this Agreement will be performed in compliance with such standards as may reasonably be expected from a professional consulting firm in the field. NOW THEREFORE, in consideration of the mutual and respective promises, and subject to the terms and conditions hereinafter set forth, the parties agree as follows: E�01411T IIMOWXIAVAtINWI Consultant shall perform during the term of this Agreement, the tasks and obligations including all labor, materials, tools, equipment, and incidental customary work required to fully and adequately complete the services described and set forth in Consultant's Proposal, attached hereto as Exhibit A and incorporated by reference. 2. COMPENSATION a. Authority agrees to pay, and Consultant agrees to accept as total payment for its services for Authority, the rates and charges identified in Exhibit A. The total sum to be expended under this Agreement shall not exceed forty-five thousand dollars ($45,000.00) during the term of this Agreement. b. Payment by Authority shall be made within forty-five (45) days following receipt of proper invoice evidencing work performed, subject to Authority accounting procedures. Payment need not be made for work that fails to meet the standards of performance set forth in the Recitals, which may reasonably be expected by Authority. 3. TERM This Agreement shall commence on the date first written above and terminate on June 30, 2022, unless terminated earlier in accordance with Section 15, below. The term of Agreement may be extended upon a writing executed by the City Manager and the City Attorney. Page 1 of S EXHIBIT 1 4. INDEPENDENT CONTRACTOR Consultant shall, during the entire term of this Agreement, be construed to be an independent contractor and not an employee of the Authority. This Agreement is not intended nor shall it be construed to create an employer -employee relationship, a joint venture relationship, or to allow the Authority to exercise discretion or control over the professional manner in which Consultant performs the services which are the subject matter of this Agreement; however, the services to be provided by Consultant shall be provided in a manner consistent with all applicable standards and regulations governing such services. Consultant shall pay all salaries and wages, employer's social security taxes, unemployment insurance and similar taxes relating to employees and shall be responsible for all applicable withholding taxes. 5. OWNERSHIP OF MATERIALS This Agreement creates a non-exclusive and perpetual license for Authority to copy, use, modify, reuse, or sublicense any and all copyrights, designs, and other intellectual property embodied in plans, specifications, studies, drawings, estimates, and other documents or works of authorship fixed in any tangible medium of expression, including but not limited to, physical drawings or data magnetically or otherwise recorded on computer diskettes, which are prepared or caused to be prepared by Consultant under this Agreement ("Documents & Data"). Consultant shall require all subcontractors to agree in writing that Authority is granted a non-exclusive and perpetual license for any Documents & Data the subcontractor prepares under this Agreement. Consultant represents and warrants that Consultant has the legal right to license any and all Documents & Data. Consultant makes no such representation and warranty in regard to Documents & Data which were provided to Consultant by the Authority. Authority shall not be limited in any way in its use of the Documents and Data at any time, provided that any such use not within the purposes intended by this Agreement shall be at Authority's sole risk. 6. INSURANCE Prior to undertaking performance of work under this Agreement, Consultant shall maintain and shall require its subcontractors, if any, to obtain and maintain insurance as described below: a. Commercial General Liability Insurance. Consultant shall maintain commercial general liability insurance naming the Authority, its officers, employees, agents, volunteers and representatives as additional insured(s) and shall include, but not be limited to protection against claims arising from bodily and personal injury, including death resulting therefrom and damage to property, resulting from any act or occurrence arising out of Consultant's operations in the performance of this Agreement, including, without limitation, acts involving vehicles. The amounts of insurance shall be not less than the following: single limit coverage applying to bodily and personal injury, including death resulting therefrom, and property damage, in the total amount of $1,000,000 per occurrence, with $2,000,000 in the aggregate. Such insurance shall (a) name the Authority, its officers, employees, agents, and representatives as additional insured(s); (b) be primary and not contributory with respect to insurance or self-insurance programs maintained by Page 2 of 8 4-5 EXHIBIT 1 the Authority; and (c) contain standard separation of insureds provisions. b. Business automobile liability insurance, or equivalent form, with a combined single limit of not less than $1,000,000 per occurrence. Such insurance shall include coverage for owned, hired and non -owned automobiles. C. Worker's Compensation Insurance. In accordance with the provisions of Section 3700 of the Labor Code, Consultant, if Consultant has any employees, is required to be insured against liability for worker's compensation or to undertake self- insurance. Prior to commencing the performance of the work under this Agreement, Consultant agrees to obtain and maintain any employer's liability insurance with limits not less than $1,000,000 per accident. d. The following requirements apply to the insurance to be provided by Consultant pursuant to this section: i. Consultant shall maintain all insurance required above in full force and effect for the entire period covered by this Agreement. ii. Certificates of insurance shall be furnished to the Authority upon execution of this Agreement and shall be approved by the Authority. iii. Certificates and policies shall state that the policies shall not be canceled or reduced in coverage or changed in any other material aspect without thirty (30) days prior written notice to the Authority. iv. Where the amounts or coverage provided by the certificates of insurance provides coverage greater than those listed by this Agreement, the amounts provided by the certificates of insurance shall be incorporated by reference into the Agreement. V. Consultant shall supply Authority with a fully executed additional insured endorsement. C. If Consultant fails or refuses to produce or maintain the insurance required by this section or fails or refuses to furnish the Authority with required proof that insurance has been procured and is in force and paid for, the Authority shall have the right, at the Authority's election, to forthwith terminate this Agreement. Such termination shall not affect Consultant's right to be paid for its time and materials expended prior to notification of termination. Consultant waives the right to receive compensation and agrees to indemnify the Authority for any work performed prior to approval of insurance by the Authority. 7. INDEMNIFICATION Consultant agrees to defend, and shall indemnify and hold harmless the Authority, its officers, agents, employees, contractors, special counsel, and representatives from liability: (1) for personal injury, damages, just compensation, restitution, judicial or equitable relief arising out of claims for personal injury, including death, and claims for property damage, which may arise from the negligent operations of the Consultant, its subcontractors, agents, employees, or other persons acting on its behalf which relates to the services described in section 1 of this Agreement; and (2) from any claim that personal injury, damages, just compensation, restitution, judicial or equitable Page 3 of 8 M EXHIBIT 1 relief is due by reason of the terms of or effects arising from this Agreement. This indemnity and hold harmless agreement applies to all claims for damages, just compensation, restitution, judicial or equitable relief suffered, or alleged to have been suffered, by reason of the events referred to in this Section or by reason of the terms of, or effects, arising from this Agreement. The Consultant further agrees to indemnify, hold harmless, and pay all costs for the defense of the Authority, including fees and costs for special counsel to be selected by the Authority, regarding any action by a third party challenging the validity of this Agreement, or asserting that personal injury, damages, just compensation, restitution, judicial or equitable relief due to personal or property rights arises by reason of the terms of, or effects arising from this Agreement. Authority may make all reasonable decisions with respect to its representation in any legal proceeding. Notwithstanding the foregoing, to the extent Consultant's services are subject to Civil Code Section 2782.8, the above indemnity shall be limited, to the extent required by Civil Code Section 2782.8, to claims that arise out of, pertain to, or relate to the negligence, recklessness, or willful misconduct of the Consultant. 8. INTELLECTUAL PROPERTY INDEMNIFICATION Consultant shall defend and indemnify the Authority, its officers, agents, representatives, and employees against any and all liability, including costs, for infringement of any United States, letters patent, trademark, or copyright infringement, including costs, contained in the work product or documents provided by Consultant to the Authority pursuant to this Agreement. 9. RECORDS Consultant shall keep records and invoices in connection with the work to be performed under this Agreement. Consultant shall maintain complete and accurate records with respect to the costs incurred under this Agreement and any services, expenditures, and disbursements charged to the Authority for a minimum period of three (3) years, or for any longer period required by law, from the date of final payment to Consultant under this Agreement. All such records and invoices shall be clearly identifiable. Consultant shall allow a representative of the Authority to examine, audit, and make transcripts or copies of such records and any other documents created pursuant to this Agreement during regular business hours. Consultant shall allow inspection of all work, data, documents, proceedings, and activities related to this Agreement for a period of three (3) years from the date of final payment to Consultant under this Agreement. 14. CONFIDENTIALITY If Consultant receives from the Authority information which due to the nature of such information is reasonably understood to be confidential and/or proprietary, Consultant agrees that it shall not use or disclose such information except in the performance of this Agreement, and further agrees to exercise the same degree of care it uses to protect its own information of like importance, but in no event less than reasonable care. "Confidential Information" shall include all nonpublic information. Confidential information includes not only written information, but also information transferred orally, visually, electronically, or by other means. Confidential information disclosed to either party by any subsidiary and/or agent of the other party is covered by this Agreement. The foregoing obligations of non-use and nondisclosure shall not apply to any Page 4 of 8 4-7 EXHIBIT 1 information that (a) has been disclosed in publicly available sources; (b) is, through no fault of the Consultant disclosed in a publicly available source; (c) is in rightful possession of the Consultant without an obligation of confidentiality; (d) is required to be disclosed by operation of law; or (e) is independently developed by the Consultant without reference to information disclosed by the Authority. 11. CONFLICT OF INTEREST CLAUSE Consultant covenants that it presently has no interests and shall not have interests, direct or indirect, which would conflict in any manner with performance of services specified under this Agreement. 12. NON-DISCRIMINATION Consultant shall not discriminate because of race, color, creed, religion, sex, marital status, sexual orientation, age, national origin, ancestry, or disability, as defined and prohibited by applicable law, in the recruitment, selection, training, utilization, promotion, termination or other employment related activities. Consultant affirms that it is an equal opportunity employer and shall comply with all applicable federal, state and local laws and regulations. 13. EXCLUSIVITY AND AMENDMENT This Agreement represents the complete and exclusive statement between the Authority and Consultant, and supersedes any and all other agreements, oral or written, between the parties. In the event of a conflict between the terms of this Agreement and any attachments hereto, the terms of this Agreement shall prevail. This Agreement may not be modified except by written instrument signed by the Authority and by an authorized representative of Consultant. The parties agree that any terms or conditions of any purchase order or other instrument that are inconsistent with, or in addition to, the terms and conditions hereof, shall not bind or obligate Consultant or the Authority. Each party to this Agreement acknowledges that no representations, inducements, promises or agreements, orally or otherwise, have been made by any party, or anyone acting on behalf of any party, which is not embodied herein. 14. ASSIGNMENT Inasmuch as this Agreement is intended to secure the specialized services of Consultant, Consultant may not assign, transfer, delegate, or subcontract any interest herein without the prior written consent of the Authority and any such assignment, transfer, delegation or subcontract without the Authority's prior written consent shall be considered null and void. Nothing in this Agreement shall be construed to limit the Authority's ability to have any of the services which are the subject to this Agreement performed by Authority personnel or by other consultants retained by Authority. Page 5 of 8 EXHIBIT 1 15. TERAT[NATION This Agreement may be terminated by the Authority upon thirty (30) days written notice of termination. In such event, Consultant shall be entitled to receive and the Authority shall pay Consultant compensation for all services performed by Consultant prior to receipt of such notice of termination, subject to the following conditions: a. As a condition of such payment, the Executive Director may require Consultant to deliver to the Authority all work product(s) completed as of such date, and in such case such work product shall be the property of the Authority unless prohibited by law, and Consultant consents to the Authority 's use thereof for such purposes as the Authority deems appropriate. b. Payment need not be made for work which fails to meet the standard of performance specified in the Recitals of this Agreement. 16. WAIVER No waiver of breach, failure of any condition, or any right or remedy contained in or granted by the provisions of this Agreement shall be effective unless it is in writing and signed by the party waiving the breach, failure, right or remedy. No waiver of any breach, failure or right, or remedy shall be deemed a waiver of any other breach, failure, right or remedy, whether or not similar, nor shall any waiver constitute a continuing waiver unless the writing so specifies. 17. JURISDICTION - VENUE This Agreement has been executed and delivered in the State of California and the validity, interpretation, performance, and enforcement of any of the clauses of this Agreement shall be determined and governed by the laws of the State of California. Both parties further agree that Orange County, California, shall be the venue for any action or proceeding that may be brought or arise out of, in connection with or by reason of this Agreement. 18. PROFESSIONAL LICENSES Consultant shall, throughout the term of this Agreement, maintain all necessary licenses, permits, approvals, waivers, and exemptions necessary for the provision of the services hereunder and required by the Iaws and regulations of the United States, the State of California, the City of Santa Ana and all other governmental agencies. Consultant shall notify the Authority immediately and in writing of its inability to obtain or maintain such permits, licenses, approvals, waivers, and exemptions. Said inability shall be cause for termination of this Agreement. 19. NOTICE Any notice, tender, demand, delivery, or other communication pursuant to this Agreement shall be in writing and shall be deemed to be properly given if delivered in person or mailed by first class or certified mail, postage prepaid, or sent by fax or other telegraphic communication in the manner provided in this Section, to the following persons: Page 6 of 8 EXHIBIT 1 To Authority: Clerk of the City Council City of Santa Ana 20 Civic Center Plaza (M-30) P.O. Box 1988 Santa Ana, CA 92702-1988 Fax: 714- 647-6956 With courtesy copies to: Executive Director, CDA City of Santa Ana 20 Civic Center Plaza P.O. Box 1988 Santa Ana, California 92702 To Consultant: National Credit Reporting 6830 Via Del Oro, Suite #105 San Jose, CA 95119 A party may change its address by giving notice in writing to the other party. Thereafter, any communication shall be addressed and transmitted to the new address. if sent by mail, communication shall be effective or deemed to have been given three (3) days after it has been deposited in the United States mail, duly registered or certified, with postage prepaid, and addressed as set forth above. If sent by fax, communication shall be effective or deemed to have been given twenty-four (24) hours after the time set forth on the transmission report issued by the transmitting facsimile machine, addressed as set forth above. For purposes of calculating these time frames, weekends, federal, state, County or City holidays shall be excluded. 20. MISCELLANEOUS PROVISIONS a. Each undersigned represents and warrants that its signature herein below has the power, authority and right to bind their respective parties to each of the terms of this Agreement, and shall indemnify Authority fully, including reasonable costs and attorney's fees, for any injuries or damages to Authority in the event that such authority or power is not, in fact, held by the signatory or is withdrawn. b. All Exhibits referenced herein and attached hereto shall be incorporated as if fully set forth in the body of this Agreement. Page 7 of 8 4-10 EXHIBIT 1 IN WITNESS WHEREOF, the parties hereto have executed this Agreement the date and year first above written. ATTEST: Norma Mitre Acting Clerk of the Council APPROVED AS TO FORM: SONIA R. CARVALHO C ity By: Ryai Assi RECOMMENDED FOR APPROVAL: Steven A. Mendoza Executive Director Community Development Agency HOUSING AUTHORITY OF THE CITY OF SANTA ANA Kristine Ridge City Manager CONSULTANT: Tax ID# 77-0409844 Page 8 of 8 4-11 EXHIBIT 1 EXHIBIT A CONSULTANT'S PROPOSAL 4-12 EXHIBIT 1 NATIONAL CREDIT REPORTING PROPOSAL BACKGROUND SCREENING SERVICES Respectfully Submitted By: Michael Roebuck National Credit Reporting 6830 Via Del Oro Suite 105 San Jose, CA 95119 Telephone: 800-441-1661, Ext. 175 National Background Information 4-13 EXHIBIT 1 NATIONAL CREDIT REPORTING Qualifications sumtnar National Credit Reporting has successfully been providing background screening information to thousands of business owners, managers, and government agencies for over 30 years. We are a member of NAHRO (National Association of Housing and Redevelopment Officials) and AHMA (Affordable Housing Management Association). Our progressive screening program has enabled us to secure relationships with many Public Housing Agencies. In addition, NCR has acquired a number of state and county contracts to provide screening information on both local and national levels. NCR is an authorized FBI (Federal Bureau of Investigation) channeling agency, allowing for the submission of fingerprints and retrieval of criminal record results directly from the FBI's Criminal Justice Information Systems (CJIS) division. Core Capabilities National Credit Reporting is a full -service screening company offering both customized product packages and a la Carte services. These services are available via our website 24 hours, 7 days a week. The average turnaround time for a background check once submitted to NCR is 24-48 hours. While some products and services require a more extensive review of data to complete, many of the products and services we offer instant or near -instant turnaround such as our Credit, Social Security Verification and Eviction searches. • FBI Criminal Information ■ Nationwide, State & County Criminal Records ■ Nationwide Sex Offender Registration ■ Nationwide Credit Report ■ Nationwide Eviction Information Technoloa ■ Social Security & Address Verification ■ OFAC-US Patriot Act Compliance ■ Employment Verification ■ Landlord Verification ■ Department of Motor Vehicles NCR is constantly staying up to date with the latest technologies available to the affordable housing industry. Our unique website provides organizations of all sizes and locations a streamlined process for increased efficiency and security. In addition, NCR has the ability to integrate with your current software system via API/XML Data exchange. • API/XML Interface for Exchanging Data • Batch Processing- Microsoft Excel CSV file upload • Paperless Technology -Simplifies Internal process eliminating the need for data entry • Assigned User Privileges • Separate invoicing for multiple programs 4-14 EXHIBIT 1 Complinnee We perform all of our services under the guidelines and regulations of the Fair Credit Reporting Act. National Credit Reporting furnishes credit history reports as obtained from the nationwide credit bureaus (Experian, Equifax, TransUnion). These nationwide credit bureaus have implemented policies and procedures in accordance with the FACT Act. Therefore, the reports provided by NCR members meet these provisions through account number truncation, masking, fraud alerts, consumer statements, and personal identifier discrepancy alerts. Training National Credit Reporting's sales and marketing representatives conduct small or large group Web -ex trainings as needed Free of charge to provide education about report request procedures, report format education, services and report access options. Each staff member will be provided a training packet to include detailed request procedures for accessing reports via our internet web - site and instructions for reading various reports. Turnaround Time NCR services are available via our website 24 hours, 7 days a week. It is extremely rare that NCR's system is unavailable due to NCR's having two different websites. Our technical staff is housed in the same headquarters building and are readily available as needed. Historically, down time has not exceeded 60 minutes, occurring less than 2 times annually. NCR's criminal record searches are matched to the personal information provided by your prospective resident. This search ensures that you will receive accurate and comprehensive information regarding your applicant. The average turnaround time for a criminal background check once submitted to NCR is 24 hours. As a leader in the tenant screening industry, we know a prospective tenant's background history is the most important indicator of their future behavior in your property. This is why NCR does not just send out instant results that are matched ONLY to the applicants first name and last name as this often leads to a number of "false positive" hits on your applicant's reports. Instant criminal record databases, in particular, often contain a variety of errors. We believe at NCR it is better to verify and confirm (a little extra time) the information, which leads to a more thorough and accurate report (which helps minimize fraud and lawsuits). Also, our county criminal searches are conducted in the county in which the applicant has lived. While some products and services require a more extensive review of data to complete, many of the products and services we offer instant or near -instant turnaround such as our Credit, Social Security Verification and Eviction searches. 4-15 EXHIBIT 1 PRODUCT AND SERVICE INFORMATION AND PRICE LIST AND SAMPLES uiL EXHIBIT 1 PRODUCTS AND SERVICES PROVIDED As a leader in the tenant screening industry, we know a prospective tenant's background history is the most important indicator of their future behavior in your property. This is why NCR does not just send out instant results that are matched ONLY to the applicants first name and last name as this often leads to a number of "false positive" hits on your applicant's reports. Instant criminal record databases, in particular, often contain a variety of errors. County Criminal Record Search: One of the most complete and accurate criminal background searches is the Physical County Search, in which court collectors physically visit the courts and match criminal records to the personal information provided by your prospective resident. The Physical County Search is available in all areas of the United States. This search ensures that you will receive accurate and comprehensive information regarding your applicant. The turnaround time for the county criminal search is approximately 24 hours. Nationwide Criminal Report: The multi -state database search allows you to access criminal data in all fifty states, simultaneously. However, in some states the completeness of the criminal information is dictated by the availability of the court records, which may not be as complete or as accurate as a physical county search. The Nationwide criminal search automatically searches for nationwide lifetime sex offenders and the nationwide Terrorist database. In addition, NCR offers a statewide index database search, which reflects the case number, file date, and court location associated with the individual's name; the turnaround time for this service is approximately 2 hours. FBI Criminal History Record Information (CHRII: National Credit Reporting can provide a process for Public Housing Agency members to access FBI Criminal records via fingerprint submissions. NCR has solutions to receive rolled fingerprint cards and/or, in designated locations, electronic live scan fingerprint submissions from Public Housing applicants. Upon receipt of rolled prints National Credit Reporting will scan the fingerprint card and electronically submit the request to the FBI. Applicant fingerprints captured at live scan locations will be electronically submitted to National Credit Reporting for transmission to the FBI. NCR will receive electronically transmitted responses, Criminal History Record Information (CHRI), to the fingerprint requests, at our headquarter location. The results are then disseminated to the Authorized Recipient, typically within 24-48 hours. 4-17 EXHIBIT 1 ADDITIONAL SERVICES Social Security Verification: This product, added to a nationwide credit report, will automatically alert you to known or potentially fraudulent information. SafeScan can return one of 18 possible warnings with every report. Each warning will provide a clear message when credit, employment or other application information should be examined more closely before granting approval, cross -selling or making a management decision. If the social security number is cleared, you are provided with the state and date of issuance. Turnaround time 1 minute. Terrorist Search Homeland Security Search: National Credit Reporting will search the Office of Foreign Asset Controls (OFAC) database to notify you if your applicant is listed as having engaged in terrorist activities and/or is identified in this terrorist database. The results for this search take approximately 2 hours. Nationwide Sex Offender Search: Our Nationwide Registered Sex Offender search will provide information on lifetime registrants of the sex offender databases. This product is highly recommended when employing individuals working with children or other high -risk populations. The results for this search take approximately 2 hours. Address Information Search: Provides up-to-date information on an applicant's past IQ years of addresses, based on name and social security number (SSN). In addition to verifying and returning information on a SSN, it provides a report with the following: full name and/or alternate names used by an applicant, dates at listed addresses, age/date of birth, and available phone information. Turnaround Time 2 hours. Department of Motor Vehicles: The DMV check requires the individual's name, Social Security Number, date of birth, address, Driver's License number, and state of issue. This report confirms the Driver's License state of issue, gives a description of the type of license (for example Class C), and informs you whether or not the DL is clear or has violations listed. Any violations will be listed on the Driver's License report. The types of violations on this report may include speeding or other moving violations, DUIs, suspension, etc. The results for this search take approximately 24-48 hours. EmUlolment Verification: NCR customer service representatives will take the work out of verifying employment. With a full staff 6 days a week, our highly trained employees will contact your applicant's current employer and provide you with details in less than 24 hours. Our verifications include details such as dates of employment, position held, salary, and more (based upon information provided by the applicant). The results for this search take approximately 24- 48 hours. • EXHIBIT 1 Lifetime Sex Offender Registry Reports National Credit Reporting (NCR) is one of only three (3) companies in the U.S, that maintains a contract with the California Department of Justice for direct access to their, HUD specific, Sex Offender Registration database. This particular database includes all three levels of offenders falling into the categories titled as "high risk", "serious risk" and "other". While Megan's Law has made the high risk and serious risk offender information available to the public through the police and sheriff departments, the offenders listed in the "other" category are only available through the Department of Justice. Additionally, HUD has required all Public Housing Agencies to search and deny offenders in all three categories. If you are using an online sex offender database, you might be receiving only half of the registered sex offenders, which equates to missing approximately 50,000 sex offenders. Additionally, HUD and the California Attorney General, Bill Lockyer, have required all Public Housing Agencies to search and deny sex offenders in all three categories. In addition to this relationship with the Department of Justice, NCR has contracted with vendors across the nation to provide Sex Offender Registration Reports from all 50 states. This ability to provide the registration information from each state is vital in meeting the requirements of the Screen and Eviction for Drug Abuse and Other Criminal Activity ruling. This regulation states that the applicant should be screened for registration in the state of application as well as that of any other known address. The Sex Offender Registration Report provided by NCR includes the following information: a) First, Middle and Last name b) Date of Birth c) Social Security Number d) Any known Aliases e) A list of Penal Codes and Description of Charges f) Category in which the Offender is Listed gl In some cases a description of the individual including: ethnicity, gender, hair and eye color, height and weight. 4-19 EXHIBIT 1 � I NATIONAL CREDIT REPORTING INTERNET ACCESS 6830 Via Del Ora, Suite 105, San Jose, CA 95119 (800) 441-1661 • FAX (800) 819-0055 Housing Authority of the City of Santa Ana Price List NATIONAL SEX OFFENDER REGISTRY SEARCH ** CALIFORNIA DOJ LIFETIME SEX OFFENDER REGISTRY REPORT (Levels 1, 2 and 3 Search) ORANGE COUNTY CRIMINAL REPORT DISCOUNT PRICE 3.95 7.95 8.95 ** National Credit Reporting is one of only three (3) companies in the U.S. that has a contract with the California Department of Justice (CA DOJ) to have access to all three (3) levels of Lifetime Registered Sex Offender information. This amounts to an additional 50,000 Sex Offenders (about half of the CA DOJ Sex Offender database) that you would know about by using the CA DOJ database, which is unique. Any Sex Offender database online and even HUD's Sex Offender Sex Offender database does not have access to the CA DOJ Sex Offender data base. 4-20 EXHIBIT 1 COUNTY/NATIONWIDE CRIMINAL SAMPLE 4-21 Background Check EXHIBIT 1 �:�j s,tic�nal 11a kgrouml : Intnrmxlinn Background Check Report Claudia Sheridan 45678 Maine Avenue #A4 Memphis, TN 37501 Order Date Billing Code 11-30-2016 Products Requested County Criminal Report Shelby County, TN Nationwide Criminal 1 Sax Offender Customer HuusingAuthority Req€lestor Tina Turner Response: County Criminal Report Results Name Screened RECORD SHERIDAN. CLAUDIA Jurisdiction Search Scope i, l; C'J i i Date of Birth SSN (Last 4) 04-15-1950 5555 Unit I Reference Order Number BD335-92123 Result Summary Record Found Record Found Customer ID Acct Mgr 1A23 Monica manica(rDncrcredit. coin Requester Entail liane@ncrcredit.com Jurisdiction: Shelby County, TN DOB SSN 411511950 XXX-XX-5555 Product Search ID SHELBY, TN 7 Years County Criminal 12345789 Case Number Offender DOB SSN 08131234 SHERIDAN. CLAUDIA 04115/1950 Address Aliases Gander ethnicity Memphis. TN 37501 Additional Identification Information Verification Method File Date Court Arresting Agency Na.n,;� _:nd 1 x_% 3VW010 Count 1 — DOMESTIC ASSAULT -BODILY HARM Arrest Charge Crime Type Statute Disposition Plea MISDEMEANOR Guilty Fine Court Fees Next Court Date Disposition Date Offense Comments $20D.00 $0.00 3/12/2010 Sentence Probation Jail Prison Jail 9 Days Additional Sentence Information 4-22 112 Background Check EXHIBIT 1 Response. Nationwide Criminal / Sex Offender The Nationwide Criminal I Sex Offendersearch Includes the applicant's nationwido criminal history, nationwide sex offender registration, and the OFAC watch I]stwhich includes known terrorist, tarroristsupporters, and those an gaged in other activities related to terrorism. ID 4- i;S-"'.AYL-CF-2016-123SHERIDAN,CL.I UDIA - DOB 0411511950 WHITE FEMALE 1111 TEALWOOD AVE, • Hair: BLONDE OKLAHOMAOK Eyes: BROWN • Height/Weight: 5 6' 1140 lbs DU8II, POSSESSION OF A CONTROLLED DANGEROUS SUBSTANCE -METH, IN VIOLATION OF 63 O.S. 2-401-2-420 COUNT: AMENDED TO POSSESSION OF MARIJUANA *MISDEMEANOR* VIOLATION OF 63 O.S. 2-401-2-420 (Oklahoma County, OK) • Degree Of Offense: CRIMINAL FELONY • Disposition Date: 7/7/2016 • Disposition : DEFERRED UNTIL 7/6/2018 • Arresting Agency: OCPD • Offense Date: 11/15/2015 • File Date: 1/2512016 OKL HOMA COUNTY, OK SPECIFIC INFORMATION • Case Number: CF-2016-123 • County: OKLAHOMA • Count: I Applicant has no nationwide sex offender registration. Applicant is not on the OFAC watch list. My FBI Report is a division of National Credit Reporting, an FBI -approved Channeler. National Credit Reporting (800)441-1661 6830 Via Del Oro, Suite 105 www.myfbireport.com San Jose, CA 95119 custstipport@ncrcredit.com Confidential The suppliers of this information make no warranty, expressed or implied, regarding the nature of the data contained in this report and therefore do not guarantee or warrant the correctness, completeness, merchantability, orfitness for a particular purpose of this information. The information in this report was verified by name andlor date of birth. It is recommended that the parties using this information should investigate or verily the accuracy of each record to assure the identification and correctness of such. Client agrees and certifies that the ordering and use of this report is in strict compliance with the Fair Credit Reporting Act. Public Law 91-508 and any other applicable state or federal laws. 2/2 4-23 EXHIBIT 1 CALIFORNIA SEX OFFENDER The information contained in this section is obtained from the public record databases through the California State Department of Justice. This report is based on limited identification information, ie; name and sometimes birthdate. Consequently, there is no guarantee that the name(s) listed on the following page is the same individual(s) that are applying for housing. Finger -print records are used by law enforcement officials to confirm an individual's identity, however finger -print records are not available to the public. An apparent match of this record with an individual may thus be erroneous. No responsibility is accepted by NCR for error in the data received from these court systems nor changes made to that data, but not provided to NCR. THIS INDIVIDUAL WAS FOUND TO BE A LIFETIME SEX OFFENDER REGISTRANT LAST NAME: DOE FIRST NAME: JOHN MIDDLE NAME: DOB: 7/21/1962 SS N : 012-34-5678 LEVEL": SERIOUS PENAL CODE CHARGES AKA: INQUIRY DATE: 12/29/03 288 c LEWD OR LASCIVIOUS ACTS WITH CHILD 14 OR 15 YEARS OLD "LEVEL: HIGH RISK- High risk offenders are those convicted of multiple violent offenses, including at least one violent sex crime, within five years of their registration. SERIOUS- Serious offenders are those convicted of a crime ranging from felony sexual battery to continuous sexual abuse of a child. OTHER- These offenders have been convicted of crimes like spousal rape or indecent exposure. All juvenites (unless convicted as adults) are in this category. The Suppliers of this information make no warranty, expressed or implied, regarding the accuracy of the data contained in this report and therefore do not guarantee or warrant the correctness, completeness, merchantability, or fitness for a particular purpose of this information. It is recommended that the parties using this information should investigate or verify the accuracy of each record to assure the identification and correctness of such. 4-24 EXHIBIT 1 PUBLIC HOUSING AGENCY REFERENCE LIST The following are tenant screening clients. Community Development Commission County of Los Angeles Contact: Betsy Lindsay Title: Housing Management Division Phone: (626) 586-1910 Housing Authority of the County of Contra Costa Contact: Joseph Villarreal Title: Executive Director Phone: (925) 957-8000 City of Long Beach Housing Authority Contact: Alison Whyte King Title: Housing Assistance Officer Phone: (562) 570-6153 Southern Nevada Regional Housing Authority Contact: Brenda Fonseca Title: Director of Housing Phone: (702) 922-6958 Sacramento Housing and Redevelopment Agency Contact: James Brock Title: Assistant Director Phone: (916) 440-1367 San Antonio Housing Authority Contact: Madlyn Lane Title: Director of Public Housing Phone: (210) 477-6262 Housing Authority of the City of Los Angeles Contact: Isabel Araiza Title: Housing Manager Phone: (213) 252-1608 Fresno Housing Authority Contact: Preston Prince Title: Director, HCD Phone: (559) 443-8400 San Francisco Housing Authority Contact: Nicole McCray-Dickerson Title: Special Programs Manager Phone: (415) 715-3283 Baltimore Housing, MD Contact: Karl A. McKinney Phone: (410) 545-6476 Email: Karl.McKinney@HABC.org San Diego Housing Commission Contact: Maria Christopher Title: Housing Supervisor Phone: (619) 578-7777, Ext. 08 Philadelphia Housing Authority Contact: Cynthia Hallman Title: VP Application Support Phone: (215) 684-4268 4-25 HOUSING AUTHORITY ITEM #5 ITEM IS A JOINT CITY COUNCIL / HOUSING AUTHORITY ITEM PLEASE REFER TO AGENDA ITEM 80A IN THE CITY COUNCIL PACKET FOR STAFF REPORT HOUSING AUTHORITY ITEM #6 ITEM IS A JOINT CITY COUNCIL / HOUSING AUTHORITY ITEM PLEASE REFER TO AGENDA ITEM 80B IN THE CITY COUNCIL PACKET FOR STAFF REPORT HOUSING AUTHORITY ITEM #7 ITEM IS A JOINT CITY COUNCIL / HOUSING AUTHORITY ITEM PLEASE REFER TO AGENDA ITEM 80C IN THE CITY COUNCIL PACKET FOR STAFF REPORT