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Home My WebLink AboutMRI SOFTWARE INC.N-2019-140 INSURANCE NOT REQUIRED WORK MAY PROCEED CLERK OF COUNCIL r Tr. AUJ 0 6 2019 o' C9 ` `(`' Statement of Work —Work Authorization M ....................................................................... ............................... ORDER DOCUMENT AND STATEMENT OF WORK #632309 This Order Document and Statement of Work incorporates by reference and is governed by the terms and conditions of the Master Agreement( Agreement") with an effective date of May, 2,2016 and the Schedule for Professional Services of same date between MRI Software LLC ("MRI") and City of Santa Ana Community Development Agency ("Client") and is effective as of July 10, 2019 ("Effective Date"). Client Name: CityofSanta Ana Community DevelopmentAgency Da te: July 10, 2019 PROJECT SCOPE N�_DSUN, ML%RY CI I ent is engaging MRI to del iverservices associated with the del iveryof Custom Programming Including: • Data Extractionfrom Rehab Pro Direct UsingStandard Tool ocsvof avallabletables of data to 1 ndudeunique primary and foreign keys from RehabPro Direct that createthevarious relationships between data elements o.pdfversionsoffllesstoredlnthe reports table ofRehab Pro DIrectincludinghistorical inspection reports, letters, forms and uploadedfiles o.jpgofproperty and deficiency photos stored InRehabPro Direct Data Extractions ervices ca n to ke up to 4.6 weeks from the ti me that the signed agreement is received. Out of Scope • Manual data entry of setup orfiles a rid manual data extraction Is not included. • Changes to Data ExtractiontoolarenotIndudedandwillneed aseparateSOWifrequired. PROJECT PRE -REQUISITE 1. Before MRI is ableto secure/book a ny MRI resources, provide anytargeted start and end dates forprojectthe following must be in place. 1.1. The Master Agreement has been signed by both MRI and theCllent, ifapplicable. 1..2. Statement of Work has been signed by the Cl lenta nd returnedto MRI. 2. Cl I ent to provide! nformation needed from the software to extract and I nclude Ind ata extraction. 1. MRI has endeavored to providethe most accurate esd mates for each deliverable and activity baseclon thescope and budgetary i nformation provided by the CI lent. AI I estimates at this stage! n the project are subject to change. 2. The projecttimescales for this project and related deliverables must beformallycommunicated and agreed upon by MRI a nd the CI i ern. 3. MR[ maintains a backlogof projectwork; therefore, the start dateforthis project will besubject toMRI availability at the time this Statement of Worlds executed. Shouldyou have anyquestions regarding expected backlog for this project, please contact MRI a t gpsrequests@ mrisoftware.com. Property of MRI Software. Do not tedisttibute. Statement of Vllark _ Work Authorization LROJ -ECT 1, Cl I ant is respons] ble for providing all necessorydocu mentation for M RI to complete the Scope. 2, Do to extracted from FPDI s raw data based on the database structure and riot extracted in any speciftformat, 1. Changes to this Statementof Work ("SOW") maybe requested at anytl me, byeither party. Asany proposed changes to the orl gi nalsoope of wo rk mi gh t affect the price, schedule changes that Incur additional fees or a Iter the terms of the original SOW must be approved bye! ther pa rty's Project Manager(s) or p roject rep resentative(s) priorto amendingtheSOW andimplementi rig the change. 2. This procedurowill be used by the Parties to control changes to the SOW a ndchariges to any previously approved s ervl ces or del Iverables. 3. The requesting party will create a Project Change Request("PCR")which will serve as the vehl clefor communicating the change. The PCR shall dascrlbethe change, the ,justification for thechange, additional fees, and the Impact such changes will have on the SO W. 4. The request! rig party's designated Project Manager or project representative will review the proposed change and determine whether to s u bmitthe req nest to the other party. S. The Pa rti es will review the proposed PCR a rid will either approve, I nvestigote it further or reject the PCR, ThePCRwiil not be binding until signed by both parties. C3- Nk84ASSUMfT3PNS- 1, OncetheStatementofWorkisexecuted,theassignedMRIConsultant(s)willbescheduledwithprojectper'sonnelat a mutua I ly agreeable ti meta bie, 2. Efforts around change me nagernent, bus! ness process reengineerl rig, or project management of Client resources Is considered out of scope, 3. Mutual Iyagreed changes to specifications, whether before, during or after MRI's performance will be handled by processinga Project Change Request. 4, MRlreserves the righttocharge CilentacancellationfeelnaccordancewiththeAgreementifapplicable, S. Cl I entshallmake reasonable business efforts to dol Ivera stable network arid computing environment prior to any services engagement. d. Client and MRI will work together to resolve all issues f elated to the projectl n a timely fashion. 7. Client and MR[ will communicate any changes in schedule, availability of project personnel, hardware, software, resources or fa ciiities related to the project within a reasonable d meframe i n a dvance of scheduled engagements. 8. Cllentwilimanagetheavailabilityofappropriate personnel for knowledgetransferaswelIasdccision-makingand es ca lation of decisions. 9. The project team may adjust the master project plan based on real worldfindlrrgsand the Cllent'sabliltytosecure required resources. 10. Location of work will be remote only. PJ ICINGWi�V�'T C N" The professional services fee estimates are for MRI resources (or affiliates). Client understands that professional services fees a re d ue as incurred and are billed on a monthly basis at month end. Cl lent agrees to pay invoices In accordance with involeeterms. Failureto pay Invoices will behandled in accordance with MRI collections policy. 1. MRI fees for thescope of Services described I rithis Statement of Work will be billed to the Client oil ad me and materials basis for hourlyservices and at a f xed fee basis for all other services per the Pricing Schedule below. Property of MRI Software. 1 Do not wdlstribute. Statement of Work — Work Authorization 2. Project ChangeRequests(akaChangeOrders)executedagal nstthiscontract willbecontracted atMRlstand areira", 3. Future workfor MRI services not a ssoclated with thIsStatement of Work will be contracted a tstondard rates. 4, The cost estimates are for MRlpersonnel oraffiliates arid will bebilled onamonthly basis, 5. 1 dent! Pied SCH EDULES ma y be modified at the request and/or acceptance of Client. Changes! n SCOPE will require PCR (s ee a bove), 6, Client is responsible for payment of a nyapplicabletaxes.MRIwill Invoice. Clientforany applicabletaxesincennecion with performance of the statement of Work!n accordance with the Agreement. Any tax amounts are over and above the fees and expenses noted in the statement of Work and any amounts prepaid hereunder for such fees and expenses will not be applied to taxes due. 7. Pricingschedule Is subject to ch a ngeif Statement of Work Is notsignedwi thin 30 days of creation date at which time this Statement of Work will expire. With my signature below and on behalf of Client, Client hereby,(]) a cknowledges that this entire Statement of Work (all pages) accurately documents the terms of the work agreed upon by Clients rid MR[; (ii) approves this Statement of Work as issued; (ii i) gi ves approval for commencement of work as specified herein; a rid (iv) acknowledges tha t thes e terms are subject to change! n a ccordance with any modification to the scope of work, City of Santa Ana ui veloomentAaelirl Mario Espindol'a (714) 647.5479 MEspindola@santa-ana,org * signature; *Name; * Date: * Indicates required field See attached signature page Property or MR1 Sotrware. Do not redistribute. IN WITNESS WHEREOF, the parties hereto have executed this Agreement the date and year first above written. a r-O _ �1, �. Cleri of the Council APPROVED AS TO FORM: SONIA R. CARVALI10 City By: #4298v1 CITY OF SANTA ANA ristin� e K�� City Manager RECOMMENDED FOR APPROVAL: Steven Mendoza Executive Director, Community Development Agency c0 . Lea (49ar&4a (744)e47-e9e7 o` p 1Ti5 f 1Mn"(� rz� ,Lot lG 11 Federal Street • Saratoga Springs. NY 12866 (5 i8) 584-4Sb'8 (888) GT HAPPY Pax(518) 584-6388 5 0 F T WAR E a ww.happysoftware,com March 14, 2016 Kelly Reenders, Executive Director City of Santa Ana Community Development Agency 20 Civic Center Plaza M-27 Santa Ana, CA 92701 Purchase Agreement Rehab Pro Direct I, Kelly Reenders, Executive Director of the City of Santa Ana Community Development Agency, am authorized and agree to purchase from HAPPY Software, Inc, the products and services listed below, HAPPY Support Item Price Quantity Price Rehab Pro Direct & Mobile Inspections $960.00 4 $3,840.00 - Licensing - Hosting - Technical Support - Software Updates - $80 per named user, per month (billed annually) Total HAPPY Support: $3,840.00 Services Item Price Quantity Price Setup & Configuration - Rehab Pro Direct (per hour) No Charge 1 $0.00 - Agency - Programs - Users - Market Areas & Income Limits -Active Grants - Letter Templates Internet -based Training - Rehab Pro Direct (per hour) No Charge 1 $0.00 - 2 hour Online Training Session - 1 hour Online Follow Up Training Session Total Services: $0.00 IIL.,II„.Ih..IL..IL,,IL,,,,IhIL,.,61,d,hlh,,L..II C--498 3/14/2016 9VA4PM IN— Notes and Conditions Total Due: $3,840.00 • Use of Rehab Pro Direct is subject to Terms of Use. "Term of one (1) year with option to extend that can be exercised by Executive Director and subject to approval by City Attorney's Office. * Agreement may be terminated by either party by means of Thirty (30) day written notice, • Rehab Pro Direct is accessible using Safari 7.x, Internet Explorer 10.x, or Chrome 27.x web browsers (or greater) on a Windows or Mac computer. * Mobile Inspections requires Apple Fad (3rd Gen+) or iPad Mini. • This quote does not Include hardware, data conversion, or custom programming services. " Standard support includes e-mail and integrated support tickets. The pricing on this Purchase Agreement is valid until 4/1312016, Payment Terms are Net 45 days after delivery. A 1.5 % monthly charge will be applied to all late payments. Additional terms are not accepted. Purchaser Is responsible for any applicable sales and use tax. x (�)+ Kelly Reend s, Executi a irector Date City of Santa Ana Cam u ty Development Agency x _ m 3/1412016 Joe panto Date HAPPY Software, Inc. APPROVED AS TO FORM LISA E. STORCK Assistant City Attorney Ih ILI'll .,Jl,,,lh , dl ll„ ,Id,IM.IIud�ull C-498 3/14/2016 9:2744 PM 1-1