HomeMy WebLinkAbout4 - AGREEMENT_WITH_IRON_MOUNTAIN_2019-08-20REQUEST FOR HOUSING
AUTHORITY ACTION
MEETING DATE:
AUGUST 20, 2019
TITLE:
CONSIDER APPROVAL OF AGREEMENT
WITH IRON MOUNTAIN FOR OFFSITE
STORAGE OF HOUSING CHOICE
VOUCHER PROGRAM RECORDS NOT
TO EXCEED $45,000 OVER 3 YEARS
(STRATEGIC PLAN NO. 4, 1)
EXECUTIVE DIRECTOR
RECOMMENDED ACTION
RECORDING SECRETARY USE ONLY:
APPROVED
❑ As Recommended
❑ As Amended
CONTINUED TO
Authorize the Executive Director of the Housing Authority and Recording Secretary to execute an
agreement with Iron Mountain to provide offsite storage of Housing Choice Voucher Program
records in an amount not to exceed $45,000, for a three-year term beginning August 20, 2019
through June 30, 2022, subject to non -substantive changes approved by the Executive Director
and the Housing Authority General Counsel.
COMMUNITY REDEVELOPMENT AND HOUSING COMMISSION RECOMMENDATION
At its regular meeting on June 26, 2019, the Community Redevelopment and Housing
Commission (CRHC) recommended approval of the action above by a vote of 8:0 (Garcia
absent).
DISCUSSION
The Housing Authority of the City of Santa Ana (SAHA) is required to preserve Housing Choice
Voucher Program applicant and participant records for a period of three years from the date of
termination of assistance. To comply with this requirement, SAHA uses an offsite storage facility
to store and archive files. SAHA is unable to store the records in City Hall because of the volume
of records, the lack of storage space, and the infrastructure required to store hundreds of
confidential files. SAHA also does not have the staff capacity to manage and maintain the
records compared to an outside storage facility that will pick-up and transport files.
For this purpose, SAHA requested and received bids from the following firms:
Firm
Cost for Services
Corodata
$.26 cents per 1.2 cu. ft.
Penn
$.18 cents per 1.2 cu. ft.
Iron Mountain
$.20 cents per 1.2 cu.ft.
4-1
Agreement with Iron Mountain
August 20, 2019
Page 2
The bids and cost for services by each vendor were reviewed by three employees from the
Housing Authority. The bid from Iron Mountain was selected based upon several factors
including innovative technology for requesting and shredding files, and a flat fee when requesting
boxes. Iron Mountain has been awarded multiple safeguarding awards and abides by the strictest
standards making an example to the industry. The lowest cost bid from Penn was not selected
because their firm could not offer the same standards of security and customer service as Iron
Mountain.
Iron Mountain was founded in 1951 and provides services to 32 countries. Iron Mountain stores
and protects billions of information assets, including business documents. Using modern
technology and various checkpoint systems, it provides speedy and accurate service to their
customers. The three-year term of the agreement would begin on August 20, 2019 (Exhibit 1).
STRATEGIC PLAN ALIGNMENT
Approval of this item assists the City in meeting Goal #4 - Fiscal Sustainability, Objective #1
(Maintain a stable, efficient and transparent financial environment).
FISCAL IMPACT
Funds are available for FY 2019-20 and will be budgeted in future fiscal year budgets for
estimated expenditures in the Housing Authority Vouchers -Administrative Fees account as
follows, subject to change:
Fiscal Year
Accounting Unit --
Fund Description
Accounting Unit,
Amount
Account #
Account Description
FY 19-20
14018760-62300
Housing Authority — Voucher Admin
Contract Services-
$15,000
Professional
FY 20-21
14018760-62300
Housing Authority — Voucher Admin
Contract Services-
$15,000
Professional
FY 21-22
rl018760-62300
Housing Authority — Voucher Admin
Contract Services-
$15,000
Professional
Total Contract Amount
$45,000
Judson Brown
Housing Division Manager
Community Development Agency
Exhibit
APPROVED AS TO FUNDS AND ACCOUNTS
Kathryn Downs, CPA
Executive Director
Finance and Management Services Agency
1. Agreement with Iron Mountain
4-2
EXHIBIT 1
CONSULTANT AGREEMENT
1!0V$1NG'.AUT!10R1TY OF THE CITY OF SANTA ANA
T141S AGREEMENT is. made and entered into on: this day of 2019 by and between
Iron Mountain Information Managernerit, LLC ("Consultarte).. and -the Hbusirfg.Aufhority of the
City of S.anta,Ana, a public body., corporate, and Politic. ("Authority")..
RECITALS
A. ., rhe Authority desires to- retain:a consultant -having special skill and knolxledge.:iii the field
of document management services,,
B, Consultant represents that Gohsuitant is able -and willing to -provide such services to the
Authority,
C. In undertaking the performance of this. Agreement, Consultant. represents. that it is
knoWledgeahlc in its field 'add that -any services performed by, Consultant under this
Agreement will. be.-performed.in:cOMP tray compliance with such standards asL reasonably be
expected from a professional. consulting.firm in the field,
NOW THEREFORE, inconsideration of the mutual and respective promises, and subject to :the
terins and conditions hereinafter set forth, the parties agree as follows:
L. SCOPE .OF SERVICES
Consultant shall p' eirfotift- during the term of this, Agroehient, -.the''wsks -and obligations
including. all labor, materials,. tools; equipment, andineldentAl customary work requited to fully
and adequately pornplete the services described and set forth in the Prdgrarn Pricing: Schedule,
attached hereto as Exhibit -A and incorporated by ri-.ference..
Z. COMPENSATION
a, Authority agrees. to pay' and Consultant agrees to Accept as total payment fot its1
services for Authority, the rate's- and chargi;s. identified. in Exhibit A. The total sum ,to
be expended widet this Agreement -sh-all not :exceed forty-Pive thousand -doll'ars
($45;-900.00) during the: of this.A.g.reeme .e rif.
b... Payment by.. Authority -.shall be made within forty-five (45) days fblloyvjng receipt of
proper invoice oice -evidericing work performed, -subject L to AiAhority accounting
procedures. Payment need. not be, made for work that fails t , o meet the standards of
Nrfoftnance'set -forth inthe-Reoitals, which may t6iisdhablybe.expected by Authority,
This Agreement shallbommcrIpe -on.the date first written above And terminate on June-30,
20227 unless terminated earlier in accordance with Sqc.tion. 15, below. The term of jh-i$Agreemeni
indy-be extended upon a. writing exe6uted by the Citv'Managerdqd the City Attomey.
]Page I of
4-3
EXHIBIT 1
.4, INDEPENDENY CONTRACTOR
Co'nsult4ni shall., during the. -trifire - term "of - this Agreernehti be., construed to be an
independent contractor and not an employee of the Authority. This Agreement is- not intended. nor
shallit be. construed to creAeah employer -employee relationship,.--ft joint venture relationship, or
to allow:the Authorlty'to 'exercise discretion or c6rittol over the professional manner in which
Consultant -peTformsjhc services. whic.h..are. the subject matter of this. Agreement'. -however. the
krvkcs- to be provided by Consulfant sbC be. provided in it manner consistent with all applicable
standards and regulatibris -governing such services. Consultant shall.payall salaries- and wages,.
employer's social
cial security taxes, unemployment insurance and similar taxes relatingto -employeea.
and shall bere8ponsible.,for all app
licable
5. RESERVED
G. INS.URANCE
Prior to undertakiag performance of -work-, under. thi . s Agreement, Consultant shall maintain
and shall require it subcontractors, if.any, to obtain and hiainTaininsuiance, as clescrib.dd below
a. Cominercidl General Liability Insutance. Consultant shall maintain commercial
liability.in8Vrarice naming the AuffiofifyL its officers,, employees-, agents,
,general Authority;
volunteers ,and xcpjrcsQntafives as:additi.onal Linsured(s).andshall include, but: not be
litnited to protection against claims arising froth bodily and personal. injury,
including death- resdti.ng- tberffr= :apd,damagc to propQry,. Tesulting from any 4ct
0r:00turrence arising- out of Consultant's .op&rationq'iri the performance of this
-Agreement; -h-icludhig, without. limitation, acts involving
lving vehicles. The araounts.of
,insurance - shall be the following: singlo lirnit coverage , applying to bodily and
personal injury; 'Including death resulting therefiom, and property damage, in the
-
tdtal.amount 6f.$.I.,00.0,000per.occurrence,: kith $2.,00.0,000.i.'nthe: aggregate. Such '
insurance shall (a) name 'th- Authority, its officers, employees; agents- and.
representatives as additional -insured(s): (b) be primary and -not-coritributory with
respect to - insuianct oi self insurance progarha maintained by the Authority, but.
.only to :the , ex , t6:rit'of lroq-MouinW.in's liabilities under the agrqeme,nt; and (c) contain
Standard separation of insureds provisions.
b- Dusihess -autorn obilie liability insurance, 6r equivalent form, -,A>ith- a combined single
limit of "$1,000,000'per occurrence, S.up.h..insurance: shall include coverage for -
owned, hite.d and nbn-awned autoiiiobiles,
0, Worker's Compensation l9surancb. In. accordance with the 'provisions of'Sectio-n.
530 :of Labor Co.de,'Consultant,.'if-C'nsultant:has any employee&, is -required
to be insured. against liability for worker's- compensation or to undertake'.- self-
insurance. Prior to .commencing the, Performance- pf"the. work under this
Agreement, Consultant agree&- to obtain and maintain any employer's liability
insurance with limits- of $1,060,000 per accid'ent.
d. The fol-towing requirements. reriients. apply to the insurance to be provided by Consultant
owsilaftt to thi's section,
Page.2 of 8
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EXHIBIT 1
i. Consultant: shall maintain all :insurance requited above in full force and
effect forthe entire penod.covered by this Agreement.
ii. Certificates of `insurance-sliall be furnished to -the. Authority upon execution
of this Agreement -and shall: be approved by the Authority.
iii. Certificates.andpolioies shall state that the policies shall not be canceled or
reduced in.coverage or changed in another material aspect -without tliirty
(30) days: prior written notice to the Authority.
iti,. Consultant shall. supply Authority with a. fully exeduted additional; insured
endorsement.
f. 'If Consultant fails or refuses -:to produce or mairitain-theJnsurarice required by this
section or. fails ar.refuses to fulm. ish the:Authority with required:proof .1hatinsurance.
has. been procured. and is in force and paid foi, the, Authority shall have the right, at
the Authority's.election, to forthwith terminate this Agreement. Such termination
,shall.not affeet.'Consultar►fs right to be paid for its time,.and materials. expended
-prior to :notification -of termination. Consultant waives: the fight to receive
.compensation and agrees to indemnify the Authority for -any work perfdirned prior
-td approval of insurance by -the Authority,
7.. INDEMNIFICATION
Consultant agrees to. defend, and. shall indemnify and hold harmless the Authority,. its
officers,.d�ents, employees; contractors, special counsel, and representatives from liability; (1) for
personal injury, damages,.just compensation, restitution, judicial or equitable -relief -arising ouf of
claims for personal injury, including death, and claims for propdrty, damage, ,%-vhich may arise,from
'the negligent -operations :of the Consultant, its subcontractors; agents, employees, or other persons.
acting on its behalf which relates -to the services -described in section 1 of this Agreement; and. t?-),
from any claim that.personal-injury; damages; just.comperisatioaa, restitution; ji dicial.br equitable
relief is clue by reason .of the :terms of. or effects arising from this Agreement. This indemnity and.
hold harmless -agreement applies to all claims for damages, just compensation, restitution, judicial
or equitable relief suffered, -or alleged. -to have been suffered, by reason -of the-everits referred to in
this Section. or by reason of the terms-of;.or effects; arising from. this Agreement. The Consultant
further agrees to indemriify,.hbld .harmless, 'and pay 'all cosfs for the defense of the. Authority,.
including fees and costs for special counsel to be selected -by the Authority,. regarding any action
by a third party 'challenging the validity of this Agreement, or asserting that personal injury,
damages, just. cotnpensatiort, restitution, judicial. or. equitabl.e-.relzef duo, to. personal .ot property
rights arises by reason .of the tenths of, or.- effects arising from this Agreement. Authority ina'
make all .reasonable decisions 'with respect to its representation -in any legal proceeding.
Notwithstanding the foregoing,. -to. the extent Consultant's services, are subject to Civil. Code.
section 2782.8, thb.ab6Ve indemnity"shall belimited,.te the cxtentrequired by Civil Code Section
'2782.8,. to claims that arise. out. of, pertain to,..or relate to the negligence; recklessness, or willful
misconduct of the Consultant.
8: RESERVED
Page 3. of 8
4-5
EXHIBIT 1
9.. RECORDS
Consultant shall keep records and invoices i connection with the work to' be- performed
under this Agreement. ConsuItaht shall maintain complete: and accurate records: with. respec-t to
the costs incurred under this Agreement and any services, expenditures, Eind..disbursements:
charged to the Authority.for a minimum.period of three (3) years; or for any longer period required
by. �lavv.. frorri the date of final payment to Consultant under this Agreement. All such records and
invoices .shall. be clearly identifiable, Consultant shall allow a. representative of the Authority to
esatrhine, audit, and make transcripts or. copies. of such records and any otber'docutnelats created
.Pursuant to.this Agreement during. regular busiriess hours. Consultant shall alloSv inspection of:all
-wort-,; data, documents, proceedings, and activities related io.ihis .Agreement for a period of three
(3) years from the date of final paymeht to 'Consultant under this Agreement..
10 CONFIDENTIALITY
If Consultant. receives frohi the .Authority information which due to the nature of such
information. is reasonably understood to be confidential and/or proprietary; Consultant agrees that
it shall not use; or disclose such .information except in the performance of this Agreement, and
further agrees to exercise the same degree.. of care. it uses -to protect its own information oflike
importance; but:zn no.event less that/ reasonable care.. ".Confidential Information" shall include all
rionpublic. information. Confidential information includes. not only written information, but. also
information transferred orally, visually,. electrnniaally, . or by other means. Confide'ntial
information disclosed to either party by oily subsidiary and/or agent -oft other party is coti�ered
by this Agreement: The foregoing obligations ofhon-use and -nondisclosure shall not apply to any
information that -(a) has been,disclosed in publicly available -sources; (b) as, through no fault of the
Consultant disclosed in-.a.publidly available source; (c) is.iri rightful possession of the Consultant
Without 4n obligation of confidentiality; (d) is required to. be disclosed. by operation of law; -or (e)
is.indepeiideittly developed by the Consultant wifhout reference to information disclosed by the.
.Authority.
11.. -CONFLICT OF INTEREST CLAUSE.
-Cpnsultant.covenants that .it presently"has no- interests and shall not have interests, -direct
or iridireet, which would conflict in any mariner with performance of services specified under this
Agreement.
12. NON-DISCRIMINATION
.Consultant shall.not.discritnihate because ofrace, solar; creed; religion,zex, firarital status,
:sexual orientation, -age,. national. -origin, ancestry, or disability, as. defined. and. prohibited .by
applicable law. ih the recruitment, selection, training, utilization,.pcpmotiok.tehiiiiiation or other
employment related activities: Consultant.4f irrris that it is anequalopportunity employer and shall
comply withal[ applicable fi deral.'state and local laws and regulations,
Page I of 8
4-6
EXHIBIT 1
13., EXC,L.USIVI<TY AND AMENDMENT
This Agreement .represents the complete and exclusive statement between 1he Authority
and Consultant,,arad.supeisedes any and: all other agreements, oral. or written, between. the parties.
In the m, erit of a conflict between -the tcrrris of this Agreement and any attachments. hereto, the
terms. of this Agreement shall prevail: This Agreement may not be modif ed :except by written
instrument signed by the Authority and by an authorized representati� e of.Consultant. Th&parties
agree that any terms or conditions. of anypurchase -order or other. instrument that are inconsistent
with, or in addition to, the termg. and conditions.:hererif; shall.nat.liind or. obligate -Consultant or the
Authority. Each party to this Agreement :acknowledges that no representations, inducemcrits,
.promises or. agreements .orally or otherwise, have been made by any.party, or anyone acting-.ori
behalfof-a' 'patty, which is not eiribodied.:herein,
U. ASSIGNMENT
Inasmuch as. this Agreement is. intended to secure -the specialized services of C.onsultant,.
Consultant: may not assign, transfer, delegate; or siibeontlract any interest Herein without the prior
written consent -of the Authority and any such assignment, transfer, delegation or subcontraet
-Mthout the Authority's prior -written consent :slsall be considered null. -.and void,..Notbing in this
,A.greement shall be construed to limit.the Authority's ability to have any of the services which are
the. subject .to, this Agreement performed by Authority p.ar;sonnel or by ather consultants retained
by Authority:
15. TERMINATION
This Agreement.rnay be. terminated by the Authority upon. thirty (30) days written .notice
oftermination: In siich`e'vent; Carisultant-shAl be entitled to. .receivc.and the . Authority -shall pay
Consultant compensation-fbuall services performed by Consultant. prior to: receipt of such -notice
of termination, subject to the following conditions:
a. As a condition of such payment; the. Fxecuth c Director may require Consultant to
deliver to !be Authority all work product(g) completed as of such date, -and in such
case such work product shall be the property of the, Auttioxity unless Prohibited by
law, and Consultant consents. to the Authority `.s use thereof for such purposes as
=the Authority deems appropriate.
b. Payment, need. not be made- .for work which fails to .meet. the standard of
performance specified in the Recitals of this Agreement.
167 WAIVER
No. waiver of breach, failure of ariy -eoridition, or aiiy right: or remedy contained in or
granted byth.e provisions of this Agreementshall'be effective unless. it is -in. wrriiing -and si.gned.:by
the. party:waivixig the breach, failure,.right or remedy. No waiver of any breach, failure or right, or
remedy shall .be deemed a waiver of any :other breach, failure, right or remedy, whether or not
similar, for shall. any waiver constitiite,-4'continuing waiver unless the writing so specifies..
Page. 5 of S
4-7
EXHIBIT 1
17. JURISDICTION - VENUE
This -Agreemio,nt'hasbecin executed and delivered.intheStAte of'Calif6m.ia and.thc:validity,
inteipretation, Performance, and enforcement bfany of the clauses of this Agreement shall -be
determined and governed by the laws of the 5tatc:of California. Bothpartiesfurther agree that
Omnge County, California, shall be the venue: for -any action or proceeding that maybe brought or
arise. out of, in cQwiection with -or by reason: of -this Agreement..
I.S. PAOFES,SIONALLICENSES
Consultant shall, throughout theterm. of this A.greenfent. maintain all necessary libenses,.
permits, -approv6ls, -waivers, and exemptions neeessary. for tho provision of the.services hereunder
.and required by- �he laws and regulations of the Uni*,Statcs, the State. of California, the Ci qy of
Santa Ana,and all. other goverriniental agencies. Consultant shall. notify the Authority immediately
and in writing of its inability to. oblain.or.matintain such
permits, licenses, approvals, waivers, and.
extmptions, .9did inability shall -beca-asefor termination of this Agreement.
1-9. NOTICE
An notice, tender, demand, delivery, or -other compuinication -pursuant to -this A&neetnent
Tn
shall be, in -writing, and shall be dcorheed to be ptoperl':given if'delivered in person oi mailed by -
first class or certified mail., postage, prepaid, .or sent by fax -or other telegraphic communication in
the- manhet provided in this Sec'tlbri; to the folloWing. pergbris;-,
To Atithority;
Clerk: of the City Council'
il'
City of Santa Ana
20 Clvic.'Center Plaza (M-30)
P.O. Box 1988-
Santa. Ana, CA: 92702198 8
Fax: 7 14- -647-6956
With. courtesy.copies, to:
Ex'ecutive DireUor, CDA
City of Santa. Ana
.2'0 Civic Center Plaza
P.O. Box I
Santa: Aria; California 92702
Ta ConWitant
Iron Mountain Info.tmation Management, LLC
One.`Feaeral Street
Boston, MA. 02110
Page G-of 8
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EXHIBIT 1
A party may -change: its Addi6ss by:givinig noticeinWriting- to the other Party. Thereafter,
-any commatapadon shall be:addressed and transmittedto the. no,,.v addiess. If sent. by mail,
communication shall be effective or deemed1d -have been,Ov6n 'three- (3) days after .it has been.
:deposited - in the Uifted 'States mail, duty registered or -certified, with postage,prepaid;
and
addressed as set forth above. If sent by fax, communication shall'be effective or deemed. . to have
been given twenty-fotir'(.24) hours Afte'r the time set forth on the transtriissionreport 'fi;suedbythc
transmitting faoslinlle machine; :addressed as get forth above.
For purposes of calculating these:
time frames, weekends, e4eral, state, County or City holid4ys.shall be excluded.
21 MIS.CELLANEOU-8- PROVISIONS.
a. Each undersigned represents -.and warrants that its, signature h&citi 6616w has: the
power, authority and: Tight to bind, their respective parties to each of L the terms of
this Agreefticht, and. shall indemnify Authority fullYl incluidingreasonable costs and
Attorn.ey'sfees, for any injuries or damages to Authoriq., in the event that such
authority 'at power is riot, -in fact, held. by the signatory pr is withdrawn,
b, All Fxhibits refetetTeed. he.tein and. attached -hereto shall be incorporatedI as if fully
set forth in the body of this Agreement.
(Sigvatvr&s Pnj&71ovVingpdgd.,1
Page 7.of 8
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EXHIBIT 1
IN WITNESS WHEREOF, the-patties,hereto have executed this Agreement 1he date and vearfirst
'Abovb written.
ATTEST:
DAISY GOMEZ
Clerk of the Ccuitci I
APPROVED AS TO -FORM:
SUNIA.R. CARVALHO
City Attorney
By.
Rpan "odg�5
Assistant City Attorney
RECOMMENDED FOR APPROVAL:
STEVEN A. MENDOZA
Executive. Director
CominunityDe'veloPment Age -hay
HOUSING AUTHORITY 'OF 'THE
CITY OF S, ANTA AN, A
KRISTINE RIDGE
City Manager
CONSUtTANT.-.
(name.)
Tax, ID9 4 7'1
mvad as to FeroandLegitl Content:.
lfcri Ma.untain Legal Department
pJarkel. Stcher, Corpornre Cawual
-Date: Xuly 25,2019
Cuvomiir: Hawing Authority, cif the
City of Santa Aha
Page 8 of 8-
4-10
EXHIBIT 1
EXHIBIT A
PROGRAM PRICING SCHEDULE
4-11
EXHIBIT 1
SCHEDULE A: PROGRAM PRICING SCHEDULE
i1110.* r.►►l.►dlWM.►-►.►►.8'.*.i..►W0,.►P►..IsRDY.Ir..0-►0-.1>iY►..1 .®.),-5. �-k.
RECORDS MANAGEMENT
This Records Management Pricing Schedule is incorporated into and made part of the Customer Agreement
("Agreement") between Iran Mountain Information Management, LLC, (the "Company" or "Iron Mountain") and City of
Santa Ana (the "Customer").
Please see our Customer Information Center at ironmountain.camisupport/how-it-works for a Glossary with definitions
of the terms used in this Pricing Schedule and more detail regarding our services, standard processes, and billing
practices. In addition, restrictions apply to volume and/or stated timeframes for some service transaction types and
these may be found in the Glossary under each service type.
This Records Management Pricing Schedule supersedes and terminates any prior Records Management Schedule
and/or Schedule A existing between Iron Mountain and the Customer for the accounts noted below. Afl other Records
Management services not specifically listed on the Schedule A will be charged at Iron Mountain's then current rates.
Notwithstanding anything to the contrary in the Agreement, the pricing set forth in this Schedule or the Agreement will
be effective on the later of (i) the date on which the Agreement is signed by both parties; (ii) the Agreement Effective
Date; or (iii) the Effective Date of this Schedule. In accordance with Iron Mountain's standard billing practices, Iron
Mountain shall invoice Customer at the rates and charges set forth in this Schedule beginning on the first day of the
monthly Billing Cycle in which such date falls, or the following Billing Cycle if the date falls at the end of the month.
CITY OF SANTA A.N
District Name/Number: Multi -District I Customer IDs: See Table
3 Year Term
• Year 1 — July 1, 2019 — June 30, 2020
• Year 2 — July 1, 2020 — June 30, 2021
• Year 3 — July 1, 2021 — June 30, 2022
CUSTOMER ID TABLE
�, j�l...D...t...i>PP. .t�^D,I"r'�, D�r............P...P�.�.Z�,0-..0�-�-.6�.P..k,.1-�.J�go- .11^
Customer Account ID Customer Name
23G6G CITY OF SANTA ANA
ironmountain.com 1 1.800.899.IRON (4766)
Page A.1
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EXHIBIT 1
IRON MOUNTAIN RECORDS MANAGEMENT
i"Z, �-�.'^6�t''3- Y-0.:^I&P- l-l' �-rn iv WII.'�-**- b- 0-0. 0. 0- 1� IP 0. b.-l.-. 10�!-]�'-P�"W ' 1�-�'�- �-t-. i-)�.Tr'0.0. 0-1-I. T Tlb'
PRICING FOR CORE SERVICES
Standard Storage and Services (SEE: http:llcic.ironmountain.comlrecordslglossary! FOR SERVICE DEFINITION$)
Carton Storage
$0.207
$0.213
$0.220
Cubic Foot
Carton Storage, New
$0.207
$0,213
$0.220
Cubic Foot
Receiving and Entering - Carton
$1.64
$1.69
$1.74
Cubic Foot
Regular Retrieval - Carton
$1.96
$2.02
$2.08
Cubic Foot
Regular Retrieval - File from Carton
$2.76
$2.84
$2.93
File
Regular Refile - Carton
$1.96
$2.02
$2.08
Cubic Foot
Regular Refile - File to Carton
$2.76
$2.84
$2.93
File
Archival Destruction - Carton
$2.50
$2.58
$2.65
CF plus Regular Retrieval Charge
Next Day Delivery
$19.32
$19.90
$20.50
Visit plus Handling Charge
Trip Charge, Pickup
$19.32
$19.90
$20.50
Visit plus Handling Charge
Handling Charge
$2.70
$2.76
$2.86
Cubic Foot
Trip Charge, Next Day, Zone 2
$35.32
$36.38
$37.47
Visit plus Handling Charge
Trip Charge, Next Day, Zone 3
$41.32
$42.56
$43.84
Visit plus Handling Charge
Trip Charge, Next Day, Zone 4
$47.32
$48,74
$50.20
Visit plus Handling Charge
Trip Charge, Next Day, Zone Metro
$24.32
$25.05
$25.80
Visit plus Handling Charge
Trip Charge, Next Day, Zone Metro NY
$31.32
$32.26
$33.23
Visit plus Handling Charge
Trip Charge, Pickup, Zone 2
$35.32
$36.38
$37.47
Visit plus Handling Charge
Trip Charge, Pickup, Zone 3
$41.32
$42.56
$43.84
Visit plus Handling Charge
Trip Charge, Pickup, Zone 4
$47.32
$48.74
$50,20
Visit plus Handling Charge
Trip Charge, Pickup, Zone Metro
$24.32
$25.05
$25.80
Visit plus Handling Charge
Trip Charge, Pickup, Zone Metro NY
$31.32
$32.26
$33.23
Visit plus Handling Charge
Premium Storage and Services (SEE: http:l/cic.lrQnmountaln.rom/recordriglossaryf FOR SERVICE DEFINITIONS)
Archival Destruction - File from Carton
$2,34
1 $2.41
$2.48
File plus Regular Retrieval Charge
Permanent Withdrawal - File from Carton
$3.55
$3.66
$3.77
File plus Regular Retrieval Charge
Permanent Withdrawal - Carton
$3.94
$4.06
$4.18
CIF plus Regular Retrieval Charge
Rush Retrieval - Carton
$7.65
$7.88
$8,12
Cubic Foot
Rush Retrieval - File from Carton
$10.20
$10.51
$10.82
File
Regular Interfile - Carton
$9,30
$9.58
$9,87
Each
Half Day Delivery
$48.33
$49.76
$51.27
Visit plus Handling Charge
Rush Delivery - Business Day
$58.83
$60.59
$62,41
Visit plus Handling Charge
Rush Pickup - Business Day
$58.83
$60.59
$62.41
Visit plus Handling Charge
Rush Delivery - Weekends/Holidays/After Hours
$238,39
$245.54
$252.91
Visit plus Handling Charge
Miscellaneous Services - Labor
$68.65
$70.71
$72,83
Hour
Re -boxing Charge
$5.89
$6.07
$6.25
Labor Plus New Carton
iron mountain.com 11.8t00.899.IRON (4766)
Page A.2
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EXHIBIT 1
Other Program Fees (SEE: http:llcic.ironmountain.comlrecordslglossary! FOR SERVICE DEFINITIONS)
Administrative Fee (SummaryBilling)Waived
Waived Waived Account ID per Month
Administrative Fee (Detailed Billing)
Waived
Waived Waived Account ID per Month
Fuel Surcharge
Transportation Visit
Note: Minimum Storage accounts are not charged a monthly Administrative Fee,
Note: A Fuei Surcharge is applied rnonthly based upon changes in the price of diesel fuel as published by the US Department of
Energy. This charge is calculated monthly and included as a percentage oftransportation related service charges. The current monthly Fuel
Surcharae information can be found at http:{Icic.ironmountain.com/FuelSurcharge
Custom Storage and Services {SEE: http:llcic.ironmountain.comlrecordslglossary) FOR SERVICE DEFINITIONS)
Outside CourierlCustonier Representative
Handling
$6 20
$6.39
$6 58
Transportation Visit
Storage Minimum
$163.13
$168.02
$173.06
Account ID per Month
Minimum Service Order Charge
$15.75
$16.22
$16.71
Order
Individual List/Indexing
$0.80
$0.82
$0.85
File
RFID Z Label
$0.60
$0.62
$0.64
Each
RFID T Label
$0.60
$0.62
$0.64
Each
Standard Letter/Legal
$4.30
$4.43
$4.56
Each
Auto -Fold Letter/Legal
$5.85
$6.03
$6.21
Each
#251 Std Attached Lid
$3.95
$4.07
$4.19
Each
Image on Demand - Digital Images Scanned (in
excess of the first 50 images)
$0.25
$0.26
$0.27
Image
Image on Demand - Imaging Minimum (includes
first 50 images)
$25.00
$25.75
$26.52
Order
Image on Demand - Hourly Labor
$68,65
$70.71
$72.83
Hour
Image on Demand Professional Services
$278.50
$286.86
$295.46
Hour
Professional Services
$278,50
$286.66
$295.46
1 Hour
Note: Image on Demand is not available in all markets. If the customer's requirements d€ffer from those described in Image oil
Demand - Overview within the Glossary of the Customer Information Center (htip:llcic.ironmountain.com/records/glossanr), then
custom services are available and must be described in an agreed upon statement of work.
ironmountain.com 11.800.899.IRON (4766)
Page A.3
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EXHIBIT 1
ADDITIONAL DEAL TERMS
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TRANSPORTATION SERVICES
PICKUP & DELIVERY
NEXT DAY UELME Y
Order by 3:00 PM for delivery next Business Day
HALF DAY DELIVERY
Order by 10:00 AM for delivery same Business Day; or Order by 3:00 PM for delivery next Business Day by 12:00 PM.
RUSH DELIVERY, BUSINESS DAY
Delivery within 3 hours of placement of Order (for Orders received not later than 2:00 PM) on a Business Day.
RUSH DELIVERY, WEEK EN1 f;..I0 L I D')&Af,,;1Ai--1• ' lg-IOwr,
Delivery within 4 hours of placement of Order.
Pickup orders placed before 4:00 PM on a Business Day will be picked up within the following two Business Days.
ironmountain.com I 1.800.899.IRON (4766)
Page A.4
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EXHIBIT 1
LUSH PICKUP, BUSINESS DAY
Pickup orders placed before 4:00 pm on a Business Day will be picked up on the following Business Day.
Additional Services beyond those listed in this Pricing Schedule are available. For service descriptions, please go to
Additional Services at cic.ironmountain.com/additionalservices.
RECORDS MANAGEMENT -
STANDARD IMAGE ON DEMAND (IOD)
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This pricing included in this schedule applies specifically to the conversion on (stored) business records. Due to the
complexity inherent to document conversion, additional document types may be subject to additional and/or specific
pricing.
Document Conversion using Image on Demand (IOD):
The IOD scan rate includes up to 8-minutes of total labor for each file requested for IOD conversion, covering
document preparation, scanning, quality control, standard indexing, scanning non -letter legal documents and
reassembly.
— Conversion work that exceeds 8-minutes per file will be charged an hourly rate in 15-minute increments (per
order).
— Flatbed Scanning may be required and will be invoiced at the current photocopy rate.
— Standard Image on Demand Services are only available as a next day service, mush or half day services are
considered Custom Image on Demand Services that require a separate statement of work and subject to
geographical availability.
— Digital images and indexing data will be made available through a hyperlink delivered to the requestor via email.
Activation of IOD service is required before an order can be placed.
— All pages contained in the file will be scanned.
— Digital images will be scanned at 300 DPI, in black and white as a PDF multi -page image.
— If the customers requirements differ from those described in this Schedule A or the description contained in
"Image on Demand — Overviews" within the glossary of the Customer Information Center
(http://cic.ironmountain.com), then those requirements are considered Custom Image on Demand Services and
must be described in a separate, agreed upon statement of work.
Damaged, illegible and/or odd sized documents will be scanned using a flatbed scanner, a fee will be charged for
every image generated at Iron Mountain's current photocopy rate.
Rates defined above do not include charges for retrieval, refile, disposition, or physical delivery of source
documentation. Rates for these services are based on customer's existing rates, All other services, not specifically
listed herein or quoted on a separate Schedule A, will be charged at Iron Mountain's then current rates.
ironmountain.com 11.800.899.IRON (4766) Page A.5
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