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CRITTER CARE CENTER, INC.
INSURANCE ON FILE A_2020-058 WORK MAY PROCEED UNTIL INSURANCE EXPIRES /2Z/ �? �� � AR 2 7 2020 CLERK OF COUNCIL DATE. MAR 2 i '""AGREEMENT TO PROVIDE VETERINARY SERVICES Qb SlwitiWi`�u20 AT THE SANTA ANA ZOO THIS AGREEMENT is made and entered into this 23rd day of March, 2020 by and between Critter Care Center, Inc. a California corporation, (hereinafter "Consultant"), and the City of Santa Ana, a charter city and municipal corporation organized and existing under the Constitution and laws of the State of California (hereinafter "City"). RECITALS A. The City needs the specialized services of a licensed veterinarian to provide veterinary medical services to animals at the Santa Ana Zoo. B. In undertaking the performance of this Agreement, Consultant represents that it is knowledgeable in its field and that any services performed by Consultant under this Agreement will be performed in compliance with such standards as may reasonably be expected from a professional firm in the field. NOW THEREFORE, in consideration of the mutual and respective promises, and subject to the terms and conditions hereinafter set forth, the parties agree as follows: 1. SCOPE OF SERVICES Consultant shall provide veterinary medical services for the Santa Ana Zoo as set forth in Exhibit A and Consultant's proposal attached hereto as Exhibit B, both are incorporated by reference to this Agreement. Consultant shall provide not less than eight (8) hours a week of veterinary medical services amounting to one full day of medical services on site at the Santa Ana Zoo once a week. 2. COMPENSATION a. City agrees to pay, and Consultant agrees to accept as total payment for its services, the rates and charges identified in Exhibit B and incorporated by reference to this Agreement. The total annual amount of this Agreement shall not exceed eight -five thousand dollars ($85,000.00). The annual amount is comprised of a seventy - thousand dollar ($70,000) base contract amount, billed at $1,346 per week, and a fifteen thousand dollar ($15,000) contingency to be used at the City's sole discretion for additional services covered by this Agreement that may arise during the course of this Agreement. These fees are inclusive of all service fees associated with veterinary specialist services and outside pharmaceutical services or products as may be retained by the Consultant, with City's prior approval to assist Consultant with providing services pursuant to this Agreement. Any on or off -site emergency services will be billed at rate of $252.38 an hour. The total not to exceed amount of this Agreement for the tenn set forth in Section 3 is three hundred and forty thousand dollars (S340,000). #24553v2 Payment by City shall be made within forty-five (45) days following receipt of proper invoice evidencing work performed, subject to City accounting procedures. Payment need not be made for work that fails to meet the standards of performance set forth in the Recitals, which may reasonably be expected by City. 3. TERM This Agreement shall commence on the date set forth above and terminate on February 28, 2024 unless terminated earlier in accordance with Section l5, below. 4. INDEPENDENT CONTRACTOR Consultant shall, during the entire term of this Agreement, be construed to be an independent contractor and not an employee of the City. This Agreement is not intended nor shall it be construed to create an employer -employee relationship, a joint venture relationship, or to allow the City to exercise discretion or control over the professional manner in which Consultant performs the services which are the subject matter of this Agreement; however, the services to be provided by Consultant shall be provided in a manner consistent with all applicable standards and regulations governing such services. Consultant shall pay all salaries and wages, employer's social security taxes, unemployment insurance and similar taxes relating to employees and shall be responsible for all applicable withholding taxes. 5. OWNERSHIP OF MATERIALS This Agreement creates a non-exclusive and perpetual license for City to copy, use, modify, reuse, or sublicense any and all copyrights, designs, and other intellectual property embodied in plans, specifications, studies, drawings, estimates, and other documents or works of authorship fixed in any tangible medium of expression, including but not limited to, physical drawings or data magnetically or otherwise recorded on computer diskettes, which are prepared or caused to be prepared by Consultant under this Agreement ("Documents & Data"). Consultant shall require all subcontractors to agree in writing that City is granted a non-exclusive and perpetual license for any Documents & Data the subcontractor prepares under this Agreement. Consultant represents and warrants that Consultant has the legal right to license any and all Documents & Data. Consultant makes no such representation and warranty in regard to Documents & Data which were provided to Consultant by the City. City shall not be limited in any way in its use of the Documents and Data at any time, provided that any such use not within the purposes intended by this Agreement shall be at City's sole risk. 6. INSURANCE Prior to undertaking performance of work under this Agreement, Consultant shall maintain and shall require its subcontractors, if any, to obtain and maintain insurance as described below: 424553v2 a. Commercial General Liability Insurance. Consultant shall maintain commercial general liability insurance naming the City, its officers, employees, agents, volunteers and representatives as additional insured(s) and shall include, but not be limited to protection against claims arising from bodily and personal injury, including death resulting therefrom and damage to property, resulting from any act or occurrence arising out of ConSWltant's operations in the performance of this Agreement, including, without limitation, acts involving vehicles. The amounts of insurance shall be not less than the following: single limit coverage applying to bodily and personal injury, including death resulting therefrom, and property damage, in the total amount of $1,000,000 per occurrence, with $2,000,000 in the aggregate and shall not include an exclusion for sexual molestation. Such insurance shall (a) name the CITY, its officers, employees, agents, volunteers and representatives as additional insured(s); (b) be primary with respect to insurance or self-insurance programs maintained by the CITY; and (c) contain standard separation of insureds provisions. b. Business automobile liability insurance, or equivalent form, with a combined single limit of not less than $1,000,000 per occurrence. Such insurance shall include coverage for owned, hired and non -owned automobiles. C. Worker's Compensation Insurance. In accordance with the California Labor Code, Consultant, if Consultant has any employees, is required to be insured against liability for worker's compensation or to undertake self-insurance. Prior to commencing the performance of the work under this Agreement, Consultant agrees to obtain and maintain any employer's liability insurance with limits not less than $1,000,000 per accident. d. Professional liability (errors and omissions) insurance, with a combined single limit of not less than $1,000,000 per claim with $2,000,000 in the aggregate. e. The following requirements apply to the insurance to be provided by Consultant pursuant to this section: (i) Consultant shall maintain all insurance required above in full force and effect for the entire period covered by this Agreement. (ii) Certificates of insurance shall be furnished to the City upon execution of this Agreement and shall be approved by the City. (iii) Certificates and policies shall state that the policies shall not be cancelled or reduced in coverage or changed in any other material aspect, by Consultant, without thirty (30) days prior written notice to the City. (iv) Consultant shall supply City with a fully executed additional insured endorsement. #24553v2 If Consultant fails or refuses to produce or maintain the insurance required by this section or fails or refuses to furnish the City with required proof that insurance has been procured and is in force and paid for, the City shall have the right, at the City's election, to forthwith terminate this Agreement. Such termination shall not affect Consultant's right to be paid for its time and materials expended prior to notification of termination. Consultant waives the right to receive compensation and agrees to indemnify the City for any work performed prior to approval of insurance by the City. INDEMNIFICATION Consultant agrees to defend, and shall indemnify and bold harmless the City, its officers, agents, employees, Consultants, special counsel, and representatives from liability: (1) for personal injury, damages, just compensation, restitution, judicial or equitable relief arising out of claims for personal injury, including death, and claims for property damage, which may arise from the negligent operations of the Consultant or its Consultants, subcontractors, agents, employees, or other persons acting on their behalf which relates to the services described in section 1 of this Agreement; and (2) from any claim that personal injury, damages, just compensation, restitution, judicial or equitable relief is due by reason of the terms of or effects arising from this Agreement. This indemnity and hold harmless agreement applies to all claims for damages, just compensation, restitution, judicial or equitable relief suffered, or alleged to have been suffered, by reason of the events referred to in this Section or by reason of the terms of, or effects, arising from this Agreement. The Consultant further agrees to indemnify, hold harmless, and pay all costs for the defense of the City, including fees and costs for special counsel to be selected by the City, regarding any action by a third party challenging the validity of this Agreement, or asserting that personal injury, damages, just compensation, restitution, judicial or equitable relief due to personal or property rights arises by reason of the terms of, or effects arising front this Agreement. City may make all reasonable decisions with respect to its representation in any legal proceeding, Notwithstanding the foregoing, to the extent Consultant's services are subject to Civil Code Section 2782.8, the above indemnity shall be limited, to the extent required by Civil Code Section 2782.8, to claims that arise out of, pertain to, or relate to the negligence, recklessness, or willful misconduct of the Consultant. 8. INTELLECTUAL PROPERTY INDEMNIFICATION Consultant shall defend and indemnify the City, its officers, agents, representatives, and employees against any and all liability, including costs, for infringement of any United States' letters patent, trademark, or copyright infringement, including costs, contained in the work product or documents provided by Consultant to the City pursuant to this Agreement. 9. BACKGROUND CHECK REQUIREMENTS Consultant shall not assign any employee, agent, subcontractor or volunteer to provide services pursuant to this Agreement, if that employee, agent, subcontractor or volunteer is required to register as a sex offender under California penal Code Section 290 et seq, has a conviction for any crime of moral turpitude, has a conviction for a violent felony as defined in #24553v2 California Penal Code Section 667.5(c), or has a conviction for a serious felony as defined in California Penal Code Section I I92.7(c). Disqualifying convictions include but are not limited to, violations of California Penal Code Sections 37, 128, 136.1 with Section 186.22, 187, 190- E90.4 and 192(a), 205, 206, 207-209.5, 211, 212, 212.5, 213, 214, 215, 218-219, 220, 236.1(b) or 236.1(c), 243.4, 261, 261.5, 273.5, 262, 264.1, 266, 266c, 266h, 266i, 266j, 267, 269, 272, 273a, 273ab, 273d, 285, 286, 288, 288a, 288.2, 288.3, 288.4, 288.5, 288.7, 289, 290, 311.1, 311.2, 3113, 31 1.4, 311,10, 3 11,l 1, 314, 347(a), 368, 417(b), 451(a),518 with 186.22, 647.6, 653f(c), 664 and 187, 667,5(c), 18745, 18750, or 18755, 12022.53, 11418(b)(1) or (b)(2); Business and Professions Code Section 729. Failure to comply with this Section shall be grounds for immediate termination of this Agreement. 10. RECORDS Consultant shall keep records and invoices in connection with the work to be performed under this Agreement. Consultant shall maintain complete and accurate records with respect to the costs incurred under this Agreement and any services, expenditures, and disbursements charged to the City for a minimum period of three (3) years, or for any longer period required by law, from the date of final payment to Consultant under this Agreement. All such records and invoices shall be clearly identifiable. Consultant shall allow a representative of the City to examine, audit, and make transcripts or copies of such records and any other documents created pursuant to this Agreement during regular business hours. Consultant shall allow inspection of all work, data, documents, proceedings, and activities related to this Agreement for a period of three (3) years from the date of final payment to Consultant under this Agreement. 11. CONFIDENTIALITY If Consultant receives from the City information which due to the nature of such information is reasonably ruiderstood to be confidential and/or proprietary, Consultant agrees that it shall not use or disclose such information except in the performance of this Agreement, and further agrees to exercise the same degree of care it uses to protect its own information of like importance, but in no event less than reasonable care. "Confidential Information" shall include all nonpublic information. Confidential information includes not only written information, but also information transferred orally, visually, electronically, or by other means. Confidential information disclosed to either party by any subsidiary and/or agent of the other party is covered by this Agreement. The foregoing obligations of non-use and nondisclosure shall not apply to any information that (a) has been disclosed in publicly available sources; (b) is, through no fault of the Consultant disclosed in a publicly available source; (c) is in rightful possession of the Consultant without an obligation of confidentiality, (d) is required to be disclosed by operation of law; or (e) is independently developed by the Consultant without reference to information disclosed by the City. 12. CONFLICT OF INTEREST CLAUSE Consultant covenants that it presently has no interests and shall not have interests, direct or indirect, which would conflict in any manner with performance of services specified under this Agreement. #24553v2 13. NOTICE Any notice, tender, demand, delivery, or other communication pursuant to this Agreement shall be in writing and shall be deemed to be properly given if delivered in person or mailed by first class or certified mail, postage prepaid, or sent by fax or other telegraphic communication in the manner provided in this Section, to the following persons: To City: Clerk of the City COnneil City of Santa Ana 20 Civic Center Plaza (M-30) P.O. Box 1988 Santa Ana, CA 92702.-1988 Fax 7 14- 647-6956 With courtesy copies to: and Executive Director, Parks, Recreation and Community Services Agency City of Santa Ana 20 Civic Center Plaza (M-23) P.O. Box 1988 Santa Ana, California 92702 Fax 7 t4- 647-4211 City Attorney City of Santa Ana 20 Civic Center Plaza (M-29) P.O. Box 1988 Santa Ana, California 92702 I"ax 714- 647-6515 To Consultant: Audra De LaTorre, D. V.M. The Critter Care Center, Inc. 2440 River Road 9130 Norco, CA 92860 Pax:951-406-2121 A party may change its address by giving notice in writing to the other party. Thereafter, any communication shall be addressed and transmitted to the new address. If sent by mail, communication shall be effective or deemed to have been given three (3) days after it has been deposited in the United States mail, duly registered or certified, with postage prepaid, and addressed as set forth above. If sent by fax, communication shall be effective or deemed to have been given twenty-four (24) hours after the time set forth on the transmission report issued by the #24553v2 transmitting facsimile machine, addressed as set forth above. For purposes of calculating these time frames, weekends, federal, state, County or City holidays shall be excluded. 14. EXCLUSIVITY AND AMENDMENT This Agreement represents the complete and exclusive statement between the City and Consultant regarding the subject matter herein, and supersedes any and all other agreements, oral or written, between the parties. In the event of a conflict between the terms of this Agreement and any attachments hereto, the terms of this Agreement shall prevail, This Agreement may not be modified except by written instrument signed by the City and by an authorized representative of Consultant. The parties agree that any terms or conditions of any purchase order or other instrument that are inconsistent with, or in addition to, the tetras and conditions hereof, shall not bind or obligate Consultant or the City. Each party to this Agreement acknowledges that no representations, inducements, promises or agreements, orally or otherwise, have been made by any party, or anyone acting on behalf of any party, which are not embodied herein. 15, ASSIGNMENT Inasmuch as this Agreement is intended to secure the specialized services of Consultant, Consultant may not assign, transfer, delegate, or subcontract any interest herein without the prior written consent of the City and any such assignment, transfer, delegation or subcontract without the City's prior written consent shall be considered null and void. Nothing in this Agreement shall be construed to limit the City's ability to have any of the services, which are the subject to this Agreement performed by City personnel or by other Consultants retained by City. 16. 'TERMINATION This Agreement may be terminated by the City upon thirty (30) days written notice of termination. In such event, Consultant shall be entitled to receive and the City shall pay Consultant compensation for all services performed by Consultant prior to receipt of such notice of termination, subject to the following conditions: a. As a condition of such payment, the Executive Director may require Consultant to deliver to the City all work product completed as of such date, and in such case such work product shall be the property of the City unless prohibited by law, and Consultant consents to the City's use thereof for such purposes as the City deems appropriate. b. Payment need not be made for work, which fails to meet the standard of performance specified in the Recitals of this Agreement. 17. NON-DISCRIMINATION Consultant shall not discriminate because of race, color, creed, relation, sex, marital status, sexual orientation, gender identity, gender expression, gender, medical conditions, genetic information, or military and veteran status, age, national origin, ancestry, or disability, as defined #24553v2 and prohibited by applicable law, in the recruitment, selection, training, utilization, promotion, termination or other employment related activities or in connection with any activities under this Agreement. Consultant affirms that it is an equal opportunity employer and shall comply with all applicable federal, state and local laws and regulations. 18. JURISDICTION - VENUE This Agreement has been executed and delivered in the State of California and the validity, interpretation, performance, and enforcement of any of the clauses of this Agreement shall be detennined and governed by the laws of the State of California. Both parties further agree that Orange County, California, shall be the venue for any action or proceeding that may be brought or arise out of, in connection with or by reason of this Agreement. 19. PROFESSIONAL LICENSES Consultant shall, throughout the tern of this Agreement, maintain all necessary licenses, permits, approvals, waivers, and exemptions necessary for the provision of the services hereunder and required by the laws and regulations of the United States, the State of California, the City of Santa Ana and all other governmental agencies. Consultant shall notify the City immediately and in writing of its inability to obtain or maintain such permits, licenses, approvals, waivers, and exemptions. Said inability shall be cause for termination of this Agreement. 20. MISCELLANEOUS PROVISIONS a. Each undersigned represents and warrants that its signature herein below has the power, authority and right to bind their respective parties to each of the terns of this Agreement, and shall indemnify City fully, including reasonable costs and attorney's fees, for any injuries or damages to City in the event that such authority or power is not, in fact, held by the signatory or is withdrawn. All Exhibits referenced herein and attached hereto shall be incorporated as if fully set forth in the body of this Agreement. IN WITNESS WHEREOF, the parties hereto have executed this Agreement the date and year first above written. ATTEST: CITY OF SANTA ANA AISY GOMEZ KR[5TINE RIDG Jerk of the Council City Manager [Signatures continue on the next page] #24553v2 APPROVED AS TO FORM: SONIA R. CARVALHO City Attorney By: �RwJlitfl' h-ywk'k • Laura A. Rossini Senior Assistant City Attorney RECOMMENDED FOR APPROVAL: LI A� R Ex a Director, Parks, Recreation and Community Services Agency CRITTER CARE CENTER, INC. #24553v2 EXHIBIT A SCOPE OF SERVICES #24553v2 CONSULTANT'S OBLIGATIONS: Requirements 1.1. CONSULTANT" shall be experienced with wild, exotic (meaning non - domesticated) animals including, but not limited to, primates, ungulates, carnivores, xenarthrans, birds, reptiles, amphibians, and invertebrates. 1.2. CONSULTANT shall be on site a minimum of one (1) day per week for a minimum of eight hours weekly at mutually agreed upon intervals. L3. CONSULTANT shall perform the required veterinary services for the Santa Ana Zoo. CONSULTANT performing consulting services shall be available on a seven- day per week, twenty -four-hour basis to perform emergency and normal routine veterinary services, including but not be limited to: 1.3.1. Routine and emergency consultations, as needed, by City personnel. 1.3.2. Blood tests and parasite checks. CONSULTANT shall conduct fecal examinations at least annually on all individuals or groups in the population, and more frequently on those groups recognized to be most susceptible, to facilitate the detection and treatment of parasites before clinical signs appear. 1.3.3. Monitor the effect of prescribed treatments. 1.3.4. Establish procedures for disease containment, quarantine, parasite control, vaccination, programs, tuberculin testing. 1.3.5. Perform periodic reviews of dietary and husbandry techniques. 1.3.6. Use proper euthanasia procedures as established in the "AVMA Guidelines for the Euthanasia of Animals: 2013 Edition", with method of euthanasia not interfering with postmortem examinations. 1.3.7. Perform or have exam performed by another agency at the request of the City, postmortem examinations as soon as possible on all animals inclusive of wild or feral animals found dead on the zoo grounds to ascertain the cause of death. 1.3.8. Assist with the maintenance of medical records on paper and electronically in Zoological Information Management System (ZIMS), which shall indicate treatment received, surgical procedures, anesthesia, any test/tab results, immunization records, etc. #24553v2 1.3.9. Prepare all necessary and appropriate health certificates required for shipment of animals. 1 3.10. Safely perform all examinations and treahnents by staying up-to-date oil capture/restraint techniques for exotic animals as well as flight or fight signals. 1.3.11, Administration of all appropriate medications. 1.4. CONSULTANT shall supply an on -call veterinarian with equivalent exotic animal experience and expertise as the primary veterinarian in the event that the primary veterinarian is unavailable. If the CONSULTANT is unable to meet this condition they shall work with the CITY for a mutually acceptable alternative. 1.5. CONSULTANT shall arrive on site in response to notification for the need for emergency services within a reasonable period after notification. An emergency is a situation in which an animal is sick or injured and in need of immediate treatment in order to relieve pain or sustain life. 1.6. CONSULTANT must be able to read x-rays and run x-ray equipment. 1.7. CONSULTANT shall have knowledge of exotic animal medicine resources such as: St. Louis Contraception Center, San Diego Zoo Institute for Conservation Research, Cincinnati Zoo Center for Conservation and Research of Endangered Wildlife CREW, and Primate Testing Labs. 1.8. CONSULTANT shall support the Santa Ana Zoo's Animal Welfare Program by contributing to welfare assessments. Communication & Scheduling 2.1. CONSULTANT shall work with Zoo staff to establish a schedule of physical and visual wellness exams, 2.2. CONSULTANT shall be willing to correspond with USDA Officials regarding cases or scenarios involving an individual or species at the Zoo. 2.3. CONSULTANT may be required to professionally represent the Santa Ana Zoo on camera, in print, or online with the media, concerning health related conditions and or concerns of any animal within the Santa Ana Zoo's collection. 2.4. CONSULTANT shall provide a weekly summary report of treatments and examinations to Zoo management. #24553v2 2.5. CONS ULTANT shall participate in a brief status meeting with Zoo management a minimum of once per month to review accomplishments, upcoming tasks, Ivey issues, roadblocks or challenges, eta 2.6. CONSULTANT shall participate in team briefings with involved animal care staff before immobilization procedures. 2.7. CONSULTANT shall always exhibit good written and oral communication skills; including the ability to clearly, compassionately, and respectfully engage in discussion and prevent/resolve conflict with a diverse staff in a team setting. Records & Licensure 3.1. CONSULTANT or at least one of its employees must be licensed to provide veterinary medical services in California. 3.2. CONSULTANT must be able to obtain DEA Controlled Substance Certification within 60 days. 3.3. CONSULTANT shall provide a signature as City's consulting/attending veterinarian, for necessary and required certificates, license, permits, or other documents. CITY'S OBLIGA'PIONS: In Order to assist CONSULTANT in execution of the Consultant's obligations and to enhance the care of animals, the City agrees to do the following: I.1. CITY shall coordinate and streamline veterinary rounds and case scheduling for efficient use of veterinary time. Assess and communicate new animal problems to the CONSULTANT, evaluating and triaging new cases as they arise. 1.2. CITY shall maintain a sufficient inventory of drugs, supplies and equipment on site to manage routine animal care. The primary veterinarian will recommend supplies and equipment and, once approved by City, will maintain inventory. 1.3. CITY staff shall participate in case care under the supervision of the attending veterinarian, including daily medications, record keeping, and assisting with examinations when appropriate. 14. CITY shall make the ultimate decision on how to proceed with animal care and management based on recommendations by the attending veterinarian and will be responsible for the cost of care. #24553v2 1.5. CITY shall maintain a pharmaceutical safe for the storage of all controlled drugs and narcotics. 1.6. CITY shall maintain a facility for the use in surgery and/or treatment of the collection with recovery and holding cages and related equipment as necessary at the Zoo. 1.7. CITY shall assist staff with the capture and treatment of animals. 1.8. CITY shall be the ultimate decision maker on which tests are performed in house, outsourced and the facility performing the testing and will pay for all lab testing. City acknowledges veterinary care is heavily dependent on diagnostics and will consult with the CONSULTANT. 1.9. CITY shall pay for all other expenses necessary for the care of the animal collection when reasonably recommended by CONSULTANT and approved by the Zoo Manager or their designated representative. 1.10. CITY shall track contraceptive needs of the animals and notify CONSULTANT as necessary. I.H. CITY shall provide licensed staff to perform the following: 1.11.1. Prepare for and assist the veterinarian in performing clinical procedures. I L2. Perform medical procedures, including administering/monitoring anesthesia, radiology, blood collection, and euthanasia under the supervision of a veterinarian. I.11.3. Conduct various types of laboratory tests including, but not limited to, fecal analysis for parasites. 11.4, Arrange to forward samples for analysis to outside laboratories. 1.11.5, Accurately dispense and record medical prescriptions; properly administer medications and vaccinations as directed by the attending veterinarian; maintain current pharmacy inventory, treatment areas, laboratory, and equipment inventory; and, assist with ordering drugs, medical supplies, laboratory supplies, and inventory maintenance. 1.11.6. Create and maintain accurate medical record documentation of clinical procedures, prescriptions, and diagnostic laboratory work. 1.11.7. Perform cleaning, disinfection, and sterilization of the treatment room, surgical instruments, and equipment. #24553v2 1.11.8. Assist with necropsies, including recording observations and findings and eollecting/preparuig/tracking tissues for evaluation. REIMBURSABLE EXPENSES (SUBJECT TO PRIOR CITY APPROVAL): Specialty tools and supplies not available in the Zoo hospital. 2. Specialist diagnostic services (i.e. radiograph, dental, surgical consultations). After-hours emergency care (i.e. animals needing 24-hour care). 4. Off -site clinic visits (i.e. animals taken off -site for emergency treatment). EDUCATIONAL PROGRAMS: City will consider allowing access to animals and records for veterinary students with interest in zoo and exotic practice. All access will be supervised by the attending veterinarian and pre - approved by the Zoo Manager or their designated representative. Access should be minimally disruptive for Santa Ana Zoo animals and staff. Information and images are expected to remain confidential and not for public distribution unless explicitly approved by the City. GENERAL RESPONSIBILITIES: The Zoo Manager, or his or her designee, retains the final authority for all operations and final decisions regarding the management of the facility, and assumes all business risk for the operation of the facility including matters relating to animal health, and all matters relating to compliance with applicable law and regulations. #24553v2 EXHIBIT B CONSULTANT'S PROPOSAL AND RATES/CHARGES #24553v2 Dennis Silveria Administrative Assistant The Critter Care Center, Inc. 2440 River Road #130 Norco, Ca 92860 To: The Santa Ana Zoo 1801 E Chestnut Ave. Santa Ana, Ca 92701 Dr. Audra De La Torre encompasses extensive knowledge and passion for all species. Her experience in the Veterinary field through -out the years has led her to a position in life where she would be a great addition to the veterinary care team at The Santa Ana Zoo, Dr. Audra De La Torre has recently opened her own veterinary hospital, The Critter Care Center, Inc., in Norco, California. This allows Dr. Audra De La Torre the ability to provide experienced veterinarians and supportive staff to The Santa Ana Zoo when needed. Dr. De La Torre's facility opens up the doors to provide modern technology and equipment to the various species that reside at The Santa Ana Zoo. Through -out her journey in the veterinary field, Dr. Audra De La Torre has established innumerable professional and positive relationships with other hospitals, wildlife facilities, veterinarians, specialists, and supportive staff. These relationships have provided a broad spectrum of beneficial information and resources in the veterinary field. Dr. De La Torre has built respectability For herself in the veterinary field as one of the few outstanding DVM's that provide boundless knowledge of various species. This knowledge alongside her strong values for compassion, kindness and education will create an amazing environment for both the various species and staff members at The Santa Ana Zoo. Thank you for your consideration, Dennis Silveria TABLE OF CONTENTS STATEMENT OF QUALIFICATIONS a. Dr. Audra De La Torre b. Dr. Adan Rivera c. References SERVICES AND SCHEDULE a. Manner for performing Services b. Schedule 111, FEE PROPOSAL 1V. SUBCONTRACTORS Statement of Qualifications Dr. Audra De La Tone began her veterinary journey in the year 1995 as a pet store employee. This created a passion to learn more about various species and medicine. She then became a student of Cal State Fullerton where she studied Biological Sciences with an emphasis on ecology, ornithology, and mauunalogy. During her undergraduate studies at Cal State Fullerton, Dr, Audra De La Torre accepted a position as a veterinary technician at an emergency pet clinic. Shortly alter, she became a student of Western University of Health Sciences and obtained her DVM. Dr. Audra De La Torre studied under various veterinarians that specialized in exotics, wildlife and large animals. After working with different wildlife centers, Dr. Audra De LaTorre became interested in population medicine and public health communicable diseases, so she pursued a Master's degree in Public Health. Dr. De La Torre has provided veterinary services for various hospitals in South Orange County as well as the Wetlands and Wildlife Care Center in Huntington Beach as the Director of Veterinary Services, Dr. De La Torre has experience providing medical treatment to various species including; canines, felines, reptiles, rodents, avian, psittacine, livestock, rodents, waterfowl, ratite, aquatics, some primates and various invertebrates. Dr. De La Tore also provides extensive knowledge in different immobilization techniques primarily in the injectable form as well as anesthetic and analgesic form, Dr. De La Torre has provided safe and effective immobilization on various species. Throughout her veterinary journey, Dr. Do La Tore has worked for various hospitals and facilities that are AAHA certified and USDA licensed making her aware of proper protocols and violations. Opening her own hospital has also made Dr. De La Torre very aware of proper safety protocols and facility protocols in accordance with OSHA standards. b. Dr. Adan Rivera is our part-time veterinarian at The Critter Care Center, Inc. who also provides veterinary medical care to various species. Dr. Adan is another one of the few veterinarians in Southern California that provides medical care for all species such as domestic, exotic and livestock. Dr. Adan Rivera grew up in Guanajuato, Mexico where he grew Lip with many animals. He attended Universidad Nacional Autonoma de Mexico in Mexico City where he earned a degree in Veterinary and Zootecrmy Medicine in 2002. He continued working as it veterinarian in Mexico for 6 years before moving to Anaheim, California. Once in California, Dr. Adan Rivera continued working in veterinary hospitals as a technician Lentil licensed to practice as a Veterinarian. Dr. Adan Rivera provides medical care to various species at an emergency pet hospital and also at The Critter Care Center, Inc. Dr. Adan Rivera has assisted with providing medical treatment to various wildlife species at The Wetlands and Wildlife Care Center in Huntington Beach. Dr. Adan Rivera has provided medical care for the following species; canines, felines, reptiles, livestock, avian, psittacine, ratite, rodents, aquatics, invertebrates and waterfowl. Dr. Adan. Rivera is also experienced with various immobilization techniques such as injectables, anesthetics, and analgesics. He has also provided knowledge to the staff at The Critter Care Center, Inc. to practice proper restraint techniques for different species. Dr. Adan Rivera has consistently been in employment with AAHA accredited facilities, has experience with USDA licensed facilities and OSHA regulated facilities. c. References; Wetlands and Wildlife Care Center 21900 Pacific Coast Highway Huntington Beach, CA 92646 Orange County Lmergency Pet Clinics 12750 Garden Grove Blvd. Garden Grove, CA 92843 Loving Hands Animal Hospital 4108 Edison Ave. # l l I Chino, CA 91710 H. Manner for Performing Services a. In order to provide proper treatment and care for all species at The Santa Ana Zoo, Dr, Audra De La Torre will visit with one veterinary technician each week that will assist in properly executing all tasks. Dr. Audra De La Torre and her technician are able to work closely with zoo keepers and staff in gathering proper medical information on each patient. Dr. De La Torre and her technician have the ability to properly sedate or anesthetize if needed, perform vital checks, and perform thorough physical examinations on each patient. Dr. De La Torre will advise her teclmician on which diagnostics or treatments are recommended and will execute these plans efficiently and thoroughly. The veterinary technician will be able to track records, make notes in medical charts, and perform anesthetic/sedation monitoring on patients while Dr. De La Torre performs examinations. The technician will also assist in restraining patients and assisting in injections, blood draws, treatments, and diagnostics such as radiology positioning. Prospected outline: L Immobilization (if necessary) 2. Gather weights, temperatures, heart rate, respiration rates, mucous membrane color, capillaryrefill time, and attitude. 3. Physical examination by doctor. 4. Treatment sheets/plans filled out by technician based off of doctor's exam. 5. Organize patients receiving treatment only versus surgery/procedure patients. 6. Pre -medicate procedure patients. 7, Begin diagnostics on patients. 8. Begin treatment on outpatients. 9. Begin medicalprocedhu•es/surgeries 10, Recover surgery patients 11, Medical notes and instructions for continued medical care are completed by the end of the day. b. Schedule: Tuesdays: Dr De La Torre is able to dedicate one 8-hour shift per week (excluding major holidays) to The Santa Ana Zoo and its population of various species beginning ,January 1" 2020, Tuesday shifts will begin at 9am and convene at 5pm. Tuesday shifts are guaranteed each week unless, on rare occasions, Dr De La Torre experiences an emergency at The Critter Care Center, Inc. that requires her immediate attention and presence. In the event that an emergency arises that prevents Dr. De La Torre's presence at The Santa Ana Zoo, The Critter Care Center, Inc, will still be available between the hours of 9am and 7pm Monday through Friday and 8:30am — 3pm Saturdays for potential emergencies or medical treatments. Mondays: The Critter Care Center, Inc. and its staff are readily available during hospital hours to intake any potential emergency patients or patients needing any form of treatment or diagnostics. The Critter Care Center, Inc. is opened between the hours of 7:30am to 7pm Monday through Friday and 7:30am to 3pm on Saturdays. In the event of a medical emergency after hours, Dr Audra De La Torre and one veterinary technician will be on call to provide immediate care at The Santa Ana Zoo location or The Critter Care Center, Inc. location, which ever is best suitable for providing proper treatment to the patient(s). III. Fee Proposal a. Base Bid Agrees to perform the scope of work for an annual total of $70,000 or $207.56 per hour for 8 hours per week. This weekly fee will cover the complete scope of work as described in the proposed outline. Any on or off site emergencies may be performed at a rate of $252.38 per hour. IV. Subcontractors The Critter Care Center, Inc, and Dr De La "Torre do not currently utilize the services of any subcontractors or outside sources. In the event that a subcontractor is needed, Dr De La Torre or her teelmician will consult with The Santa Ana Zoo in order to determine whether or not the contractor will be an acceptable resource. �do A o CERTIFICATE OF LIABILITY INSURANCE DATE1MM/001YYYY) 12/20/19 THIS CERTIFICATE IS ISSUED AS A MATTER OF INFORMATION ONLY AND CONFERS NO RIGHTS UPON THE CERTIFICATE HOLDER. THIS CERTIFICATE DOES NOT AFFIRMATIVELY OR NEGATIVELY AMEND, EXTEND OR ALTER THE COVERAGE AFFORDED BY THE POLICIES BELOW. THIS CERTIFICATE OF INSURANCE DOES NOT CONSTITUTE A CONTRACT BETWEEN THE ISSUING INSURER(S), AUTHORIZE REPRESENTATIVE OR PRODUCER, AND THE CERTIFICATE HOLDER. IMPORTANT: If the certificate holder is an ADDITIONAL INSURED, the policy(les) must have ADDITIONAL INSURED provisions or be endorsed If SUBROGATION IS WAIVED, subject to the terms and conditions of the policy, certain policies may require an endorsement. A statement on this certificate does not confer rights to the certificate holder in lieu of such endorsement(s). PRODUCER Pauma Valley Insurance Agency Inc. P.O. Box 1530 Valley Center, CA 92082 NAMEACT JennyBoulos Maselli PHOH o .951-345-2747 ;A"rc% No) .760-317-4501 nl urt'sss: Jenny@pvins.com INSURE0.5AFFORDING COVERAGE NAIC9 INSURENAOhio Secure p Insurance Company 24082 INSURED Critter Care Center Inc 8321 Dew Drop Ct Eastvale, CA 92880 INSURER B : INSURER C: INSURERD: INSURERE: INSURER F THIS IS TO CERTIFY THAT THE POLICIES OF INSURANCE LISTED BELOW HAVE BEEN ISSUED TO THE INSURED NAMED ABOVE FOR THE POLICY PERIOD INDICATED. NOTWITHSTANDING ANY REQUIREMENT, TERM OR CONDITION OF ANY CONTRACT OR OTHER DOCUMENT WITH RESPECT TO WHICH THIS CERTIFICATE MAY BE ISSUED OR MAY PERTAIN, THE INSURANCE AFFORDED BY THE POLICIES DESCRIBED HEREIN IS SUBJECT TO ALL THE TERMS, EXCLUSIONS AND CONDITIONS OF SUCH POLICIES. LIMITS SHOWN MAY HAVE BEEN REDUCED BY PAID CLAIMS. INSR T I TYPIALGNERANCE AWL SUER POLICY NUMBER POLICYEFF MA)D/YriY POLICY E%P M/DD LIMITS A X COMMERLALGENERAWABIUTY X BZS58283986 09/22/19 09/22/20 EACH OCCURRENCE 52,000,000 PREMISES Ea oecunence s2,000,000 CLAIMS -MADE OCCUR S15,000 MED EXP JAnY we arson) PERSONAL a ADV INJURY 52,000,000 AGGREGATE LIMIT APPLIES PER INC,E GENERAL AGGREGATE s4,000,000 GEN'L X PRODUCTS-COMPIOPAGG 54,000,000 POLICY D LOG OTHER. S A 09/22/19 09/22/20 EeetSN MIT s2,000,0 00 ANY AUTOOWNED SCHEDULEDAUTOS P2OMOILELIABILITYBZS58283986 ONLY AUTOSS HIRED X NON -OWNED AUTOS ONLY AUTOS ONLY PROPERTY DAMAGE per accitlenl S 3 UMBRELLA LIAR OCCUR .I EACH OCCURRENCE S E%CESS LAB CLAIMS MADE AGGREGATE S DEC) I I RETENTIONS s INOA AND EMPLOYERS' REERS L COMPENSATION YIN XWS58283986 09/22/19 09/22/20 X pTATUTE °a E.L. EACH ACCIDENT 51,000,000 OPROPRIETORPARTNERfEXFFICERIMEMSER EXCLUDED?ECDTIVE❑ NIA E.L. DISEASE -EA EMPLOYE S1,000,000 [Myandatory In N H) E.L.OISEASE-POLICY LIMIT S1,000,000 DE SCRIPTIONOFOPERATIONSbalow A Professional Liability JBZS58283986 09/22/19 09122/20 Aggregate $2,000,000 DESCRIPTION OF OPERATIONS I LOCATIONS/VEHICLES (ACORD 01, Additional Remarks Schedule, maybe attached if more space is required) City of Santa Ana, officers, agents, employees, and volunteers are named as additional insured as required in written agreement per attached endorsement. (BP 79 96 09 16). 30* Day Notice of Cancellation *10 Day Notice of Cancellation for Cancellation for Non -Payment of Premium. This policy is primary and we will not ask for contribution of the Policy issued to the Additional Insured. City of Santa Ana Risk Management Division 20 Civic Center Plaza Santa Ana, CA 92702 SHOULD ANY OF THE ABOVE DESCRIBED POLICIES BE CANCELLED BEFORE THE EXPIRATION DATE THEREOF, NOTICE WILL BE DELIVERED IN ACCORDANCE WITH THE POLICY PROVISIONS. AUTHORIZED REPRESENTATIVE 1988-2015 All riahtA ACOHU 25 (ZUIbJUs) The ACORD name and logo are registered marks of ACORD Printed by JEN on December 20, 2019 at 05:09PM BUSINESSOWNERS BP 79 96 09 16 THIS ENDORSEMENT CHANGES THE POLICY. PLEASE READ IT CAREFULLY. BUSINESSOWNERS LIABILITY EXTENSION ENDORSEMENT This endorsement modifies insurance provided under the following: BUSINESSOWNERS COVERAGE FORM Below is a summarization of the coverages provided by this endorsement. No coverages are given by this summary. Actual coverage descriptions are within this endorsement. SECTION SUBJECT A. Supplementary Payments Bail Bonds Loss Of Earnings B. Broadened Coverage For Damage To Premises Rented To You C. Incidental Medical Malpractice Injury D. Mobile Equipment E. Blanket Additional Insured (Owners, Contractors Or Lessors) F. Newly Formed Or Acquired Organizations G. Aggregate Limits H. Duties In The Event Of Occurrence, Offense, Claim Or Suit I. Liability And Medical Expenses Definitions Bodily Injury Insured Contract Personal And Advertising Injury Section II - Liability is amended as follows: A. Supplementary Payments Section A.I. Business Liability is modified as follows: 1. The $250 limit shown in Paragraph A.1.f.(1)(b) Coverage Extension - Supplementary Payments for the cost of bail bonds is replaced by a $3,000 limit. 2. The $250 limit shown in Paragraph A.Il flll)(d) Coverage Extension - Supplementary Payments for reasonable expenses and loss of earnings is replaced by a $500 limit. B. Broadened Coverage For Damage To Premises Rented To You 1. The last paragraph of Section B.1. Exclusions -Applicable To Business Liability Coverage is replaced by the following: With respect to the premises which are rented to you or temporarily occupied by you with the permis- sion of the owner, Exclusions c., d., a., g., h., k., I., m., n. and o. do not apply to "property damage". © 2016 Liberty Mutual Insurance BP 79 96 09 16 Includes copyrighted material of Insurance Services Office, Inc., with its permission. age 1 of 4 2. Paragraph D.2. Liability And Medical Expenses Limits Of Insurance is replaced by the following: The most we will pay under this endorsement for the sum of all damages because of all "property damage" to premises while rented to you or temporarily occupied by you with the permission of the owner is the Limit of Insurance shown in the Declarations. 3. Paragraph D.3. Liability And Medical Expenses Limits Of Insurance does not apply. C. Incidental Medical Malpractice Injury 1. Paragraph (4) under Paragraph B.1.j. Exclusions - Applicable To Business Liability Coverage - Profes- s sional Services does not apply to "Incidental Medical Malpractice Injury" coverage. 2. With respect to this endorsement, the following is added to Section F. Liability And Medical Expenses Definitions: a. "Incidental Medical Malpractice Injury" means bodily injury arising out of the rendering of or failure to render, during the policy period, the following services: (1) Medical, surgical, dental, x-ray or nursing service or treatment or the furnishing of food or beverages in connection therewith; or (2) The furnishing or dispensing of drugs or medical, dental or surgical supplies or appliances. b. This coverage does not apply to: (1) Expenses incurred by the insured for first -aid to others at the time of an accident and the e Duties in the Event of Occurrence, Offense, Claim or Suit Condition is amended accordingly. (2) Any insured engaged in the business or occupation of providing any of the services described under a. above. (3) Injury caused by any indemnitee if such indemnitee is engaged in the business or occupation of providing any of the services described under a. above. D. Mobile Equipment Section C. Who Is An Insured is amended to include any person driving "mobile equipment" with your permission. E. Blanket Additional Insured (Owners, Contractors Or Lessors) 1. Section C. Who Is An Insured is amended to include as an insured any person or organization whom you are required to name as an additional insured on this policy under a written contract or written agreement. The written contract or agreement must be: a. Currently in effect or becoming effective during the term of this policy; and b. Executed prior to the "bodily injury", "property damage", or "personal and advertising injury", 2. The insurance afforded to the additional insured is limited as follows: a. The person or organization is only an additional insured with respect to liability arising out of: (1) Real property, as described in a written contract or written agreement, you own, rent, lease, maintain or occupy; and (2) Caused in whole or in part by your ongoing operations performed for that insured. b. The Limit of Insurance applicable to the additional insured are those specified in the written contract or written agreement or the limits available under this policy, as stated in the Declara- tions, whichever are less. These limits are inclusive of and not in addition to the Limit of Insurance available under this policy. c. The insurance afforded to the additional insured does not apply to: (1) Liability arising out of the sole negligence- of the additional insured; (2) "Bodily injury", "property damage", "personal and advertising injury", or defense coverage under the Supplementary Payments section of the policy arising out of an architect's, en- gineer's or surveyor's rendering of or failure to render any professional services includirfq: © 2016LibertyMutual Insurance �n/� BP 79 96 09 16 Includes copyrighted material of Insurance Services Office, Inc.,wilh its permission. Page 2 of 4 (a) The preparing or approving of maps, shop drawings, opinions, reports, surveys, field orders, change orders, or drawings and specifications; and (b) Supervisory, inspection, architectural or engineering activities. (3) Any 'occurrence" that takes place after you cease to be a tenant in the premises described in the Declarations; or (4) Structural alterations, new construction or demolition operations performed by or for the person or organization designated in the Declarations. 3. Any coverage provided hereunder shall be excess over any other valid and collectible insurance avail- able to the additional insured whether primary, excess, contingent or on any other basis unless a contract specifically requires that this insurance be primary or you request that it apply on a primary basis. F. Newly Formed Or Acquired Organizations The following is added to Section C. Who Is An Insured: Any business entity acquired by you or incorporated or organized by you under the laws of any individual state of the United States of America over which you maintain majority ownership interest exceeding fifty percent. Such acquired or newly formed organization will qualify as a Named Insured if there is no similar insurance available to that entity. However: 1. Coverage under this provision is afforded only until the 180th day after the entity was acquired or incorporated or organized by you or the end of the policy period, whichever is earlier; 2. Section A.1. Business Liability does not apply to: a. 'Bodily injury" or "property damage" that occurred before the entity was acquired or incorporated or organized by you; and b. 'Personal and advertising injury" arising out of an offense committed before the entity was ac- quired or incorporated or organized by you. 3. Records and descriptions of operations must be maintained by the first Named Insured. No person or organization is an insured with respect to the conduct of any current or past partnership, joint venture or limited liability company that is not shown as a Named Insured in the Declarations. G. Aggregate Limits The following is added to Paragraph DA. Aggregate Limits Liability and Medical Expenses Limits Of Insurance: 1. The Aggregate Limits apply separately to each of the 'locations" owned by or rented to you or temporarily occupied by you with the permission of the owner. 2. The Aggregate Limits also apply separately to each of your projects away from premises owned by or rented to you. For the purpose of this endorsement only, 'location" means premises involving the same or connect- ing lots, or premises whose connection is interrupted only by a street, roadway, waterway or right- of-way of a railroad. H. Duties In The Event Of Occurrence, Offense, Claim Or Suit 1. Paragraph E.2.a. Duties In The Event Of Occurrence, Offense, Claim Or Suit Liability And Medical Expenses General Condition applies only when the 'occurrence" is known to any insured listed in Paragraph C.1. Who Is An Insured or any "employee" authorized by you to give or receive notice of an "occurrence" or claim. 2. Paragraph E.2.b. Duties In The Event Of Occurrence, Offense, Claim Or Suit Liability And Medical Expenses General Condition will not be considered breached unless the breach occurs after such claim or "suit' is known to any insured listed under Paragraph C.1. Who Is An Insured or any "employee" authorized by you to give or receive notice of an "occurrence" or claim. ((1^^jr/(��)�o © 2016 Liberty Mutual Insurance 'r11V "� BP 79 96 09 16 Includes copyrighted material of Insurance Services Office, Inc.,with its permission. _ 1 Page 3 of 4 I. Section F, Liability And Medical Expenses Definitions is modified as follows: 1. Paragraph F.3. is replaced by the following: 3. "Bodily Injury" means bodily injury, sickness, disease, or incidental medical malpractice injury sustained by a person, and includes mental anguish resulting from any of these; and including death resulting from any of these at any time. 2. Paragraph F.9. is replaced by the following: 9. "Insured contract" means: a. A contract for a lease of premises. However, that portion of the contract for a lease of prem- ises that indemnifies any person or organization for damage by fire to premises while rented to you or temporarily occupied by you with permission of the owner is not an "insured contract"; b. A sidetrack agreement; c. Any easement or license agreement, except in connection with construction or demolition operations on or within 50 feet of a railroad; d. An obligation, as required by ordinance, to indemnify a municipality, except in connection with work for a municipality; e. An elevator maintenance agreement; f. That part of any other contract or agreement pertaining to your business (including an indem- nification of a municipality in connection with work performed for a municipality) under which you assume the tort liability of another party to pay for "bodily injury" or "property damage" to a third person or organization, provided the "bodily injury" or "property damage" is caused, in whole or in part, by you or by those acting on your behalf. However, such part of a contract or agreement shall only be considered an "insured contract" to the extent your assumption of the tort liability is permitted by law. Tort liability means a liability that would be imposed by law in the absence of any contract or agreement. Paragraph f. does not include that part of any contract or agreement: (1) That indemnifies a railroad for "bodily injury" or "property damage" arising out of con- struction or demolition operations, within 50 feet of any railroad property and affecting any railroad bridge or trestle, tracks, road -beds, tunnel, underpass or crossing; (2) That indemnifies an architect, engineer or surveyor for injury or damage arising out of: (a) Preparing, approving, or failing to prepare or approve, maps, shop drawings, opin- ions, reports, surveys, field orders, change orders or drawings and specifications; or (b) Giving directions or instructions, or failing to give them, if that is the primary cause of the injury or damage; or (3) Under which the insured, if an architect, engineer or surveyor, assumes liability for an injury or damage arising out of the insured's rendering or failure to render professional services, including those listed in (2) above and supervisory, inspection, architectural or engineering activities. 3. Paragraph F.14.b. Personal And Advertising Injury is replaced by the following: b. Malicious prosecution or abuse of process; © 2016 Liberty Mutual Insurance BP 79 96 09 16 Includes copyrighted material of Insurance Services Office, Inc., with its permission. ID 9111, Page 4 of 4 General Endorsement POLICY NUMBER BZS (20) 58 28 39 86 Policy Period: From 09/22/2019 To 09/22/2020 12:01 am Standard Time at Insured Mailing Location This Endorsement Changes The Policy. Please Read it Carefully. AMENDMENT OF CANCELLATION PROVISIONS THIS ENDORSEMENT CHANGES THE POLICY. PLEASE READ IT CAREFULLY. AMENDMENT OF CANCELLATION PROVISIONS THIS ENDORSEMENT MODIFIES INSURANCE PROVIDED UNDER THE FOLLOWING: BUSINESSOWNERS COVERAGE FORM IN THE EVENT OF CANCELLATION FOR ANY STATUTORILY PERMITTED REASONS, OTHER THAN NON-PAYMENT OF PREMIUM, WE AGREE TO MAIL PRIOR NOTICE OF CANCELLATION. SCHEDULE: City of Santa Ana Risk Management Division 20 Civic Center Plaza, Santa Ana, CA 92702 NUMBER OF DAYS ADVANCE NOTICE: 30, EXCEPT FOR NON-PAYMENT OF PREMIUM. To report a claim, call your Agent or 1-800-362-0000 BP70020101 �I (1 Page 1 of 2 General Endorsement POLICY NUMBER BIS (20) 58 28 39 86 Policy Period: From 09/22/2019 To 09/22/2920 12:01 am Standard Time at Insured Mailing Location To report a claim, call your Agent or 1-800-362-0000 BP 70 02 0101 Page 2 of 2 dam`/ Ejhjubmmz!tjhofe!cz!Upsj!Qjfstpo! Ebuf;!3133/12/36!1:;28;38! Upsj!Qjfstpo .19(11( NOTICE OF COMPLIANCE Contractor The Critter Care Center Inc Name: Project A-2020-058 Number: Project A-2020-058 Name: The Certificate of Insurance (COI) submitted indicates that the coverages are in compliance with the insurance requirements. No further action is required at this time. The compliant coverage(s) are: EXPIRATION TYPE OF INSURANCE POLICY NUMBER COI DATE FILE NAME DATE The Critter Care AUTOMOBILE LIABILITY BZS58283986 09/22/2023 10/03/2022 Center, Inc. COI.pdf Critter Care Center- COI- GENERAL LIABILITY BZS58283986 09/22/2023 10/11/2022 Santa Ana 10-11- 22.pdf The Critter Care PROFESSIONAL LIABILITY BZS58283986 09/22/2023 10/03/2022 Center, Inc. COI.pdf The Critter Care WORKERS COMPENSATION AND EMPLOYERS' EIG4852848 09/22/2023 10/03/2022 Center, Inc. LIABILITY COI.pdf Thank you, City of Santa Ana Risk Management Division in partnership with CTrax Plus Services Team NOTICE OF COMPLIANCE CITY STAFF: PRINT THIS PAGE AND INCLUDE WITH AGREEMENT TO THE CLERK OF THE COUNCIL Contractor The Critter Care Center Inc Name: Project A-2020-058 Number: Project Agreement To Provide Veterinary Services At The Santa Ana Zoo Name: The Certificate of Insurance (COI) submitted indicates that the coverages are in compliance with the insurance requirements. No further action is required at this time. The compliant coverage(s) are: POLICY EXPIRATION TYPE OF INSURANCE COI DATE FILE NAME NUMBER DATE Critter Care Center- COI- AUTOMOBILE LIABILITY BZ558283986 09/22/2024 09/18/2023 Santa Ana- 9-22- 23.pdf Critter Care Center- COI- GENERAL LIABILITY BZS58283986 09/22/2024 09/18/2023 Santa Ana- 9-22- 23.pdf Critter Care Center- COI- PROFESSIONAL LIABILITY BZS58283986 09/22/2024 09/18/2023 Santa Ana- 9-22- 23.pdf Critter Care WORKERS COMPENSATION AND Center- COI- EIG485284802 09/22/2024 09/18/2023 EMPLOYERS' LIABILITY Santa Ana- 9-22- 23.pdf Thank you, City of Santa Ana Risk Management Division in partnership with CTrax Plus Services Team 9/19/2023 11:55 AM