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HomeMy WebLinkAbout19F - RECEIVE AND FILE SEWER SYSTEMREQUEST FOR COUNCIL ACTION CITY COUNCIL MEETING DATE: CLERK OF COUNCIL USE ONLY: NOVEMBER 17, 2020 TITLE: APPROVED ❑ As Recommended RECEIVE AND FILE THE SEWER SYSTEM El Amended MANAGEMENT PLAN 2020 UPDATE ❑ OOrrdinance on Reading ❑ Ordinance on 2nd Reading ❑ Implementing Resolution ❑ Set Public Hearing For CONTINUED TO /s/ Kristine Ridge FILE NUMBER CITY MANAGER RECOMMENDED ACTION Receive and file the Sewer System Management Plan 2020 update. DISCUSSION The State Water Resources Control Board (State) adopted Order No. 2006-0003 on May 2, 2006, establishing statewide general waste discharge requirements for all federal and state public entities that own and operate sanitary sewer systems, greater than one mile in length, that collect and/or convey untreated or partially treated wastewater to a publicly -owned treatment facility in the State of California. One of these requirements was to develop and implement a system -specific Sewer System Management Plan (SSMP). On October 21, 2014, the City approved its current SSMP, which had been revised to incorporate new elements required under state Order No. WQ 2013- 0058-EXEC. The City's SSMP and maintenance and management program complies with the order and also provides the necessary measures to reduce and prevent sewer system overflows (SSOs), as well as mitigate the effects of SSOs that do occur. The goal of the SSMP is to provide a plan and schedule to properly manage, operate, and maintain all elements of the City's sanitary sewer collection system. The City of Santa Ana recognizes the importance of protecting ocean water quality by preventing SSOs. To this end, staff has continually made improvements to the operation and maintenance of the City's sewer system, including the expanded use of trenchless methods for repairing and constructing sewer mains and laterals, such as pipe lining and pipe bursting. The SSMP 2020 Update (Exhibit 1) reflects the efforts made by City staff to allow Santa Ana to continue to be a leader in the sewer system industry, as well as to be at the forefront of practices preventing sewage from entering waterways. FISCAL IMPACT There is no fiscal impact associated with this action. However, the SSMP requires a sewer system maintenance and capital improvement plan that will require operational and capital expenditures. The costs for these programs are funded through the Sanitary Sewer Service fund and are budgeted annually. 19F-1 Receive and File the Sewer System Management Plan 2020 Update November 17, 2020 Page 2 Submitted By: Nabil Saba, P.E., Executive Director— Public Works Agency Exhibit: 1. Sewer System Management Plan 2020 Update may be reviewed at: https://www.santa-ana.org/pw/water-and-sewer 19F-2 EXHIBIT 1 Sewer System Management Plan City of Santa Ana Water Resources Division 4/10/2014 Revised 9/1/2020 Prepared Under the Supervision of: Cesar Barrera, P.E. Deputy Public Works Director/Water Resources Manager 19F-3 City of Santa Ana Table of Contents/Definitions/Abbreviations Table of Contents Abbreviations / Acronyms............................................................................................................. i Definitions..................................................................................................................................... i Section II: Sewer System Management Plan Requirements.................................................... ii-1 Section1: Goals.........................................................................................................................1-1 Section 2: Organizational Structure....................................................................................................2-1 2.1 Sewer System Organization Chart...................................................................................................2-1 2.2 Administration and Maintenance Staff Summary..........................................................................2-2 2.3 Supporting Documents...................................................................................................................2-3 Section3: Legal Authority.........................................................................................................3-1 3.1 Summary.........................................................................................................................................3-1 3.2 Supporting Documents...................................................................................................................3-2 Section 4: Operation and Maintenance Program.....................................................................4-1 4.1 Requirements for Operation and Maintenance Program Element................................................4-1 4.2 Summary.........................................................................................................................................4-1 4.2.1 Mapping.............................................................................................................................4-1 4.2.1.1 Storm Drain System.............................................................................................4-2 4.2.2 Preventative Maintenance.................................................................................................4-2 4.2.2.1 Gravity Mains.......................................................................................................4-3 4.2.2.2 Lift Station/Force Mains......................................................................................4-3 4.2.3 Rehabilitation and Replacement........................................................................................4-3 4.2.4 Staff Training......................................................................................................................4-4 4.2.5 Equipment Inventory..........................................................................................................4-4 4.2.5.1 Lift Station Inventory...........................................................................................4-4 4.2.5.2 Equipment Inventory...........................................................................................4-4 4.3 Supporting Documents...................................................................................................................4-4 Section 5: Design and Performance Provisions........................................................................5-1 5.1 Requirements for Design and Performance Provision Element.....................................................5-1 5.2 Summary.........................................................................................................................................5-1 5.3 Supporting Documents...................................................................................................................5-2 Section 6: Overflow Emergency Response Plan.......................................................................6-1 6.1 Requirements for Overflow Emergency Response Plan Element...................................................6-1 April 2020 19 F-4 i City of Santa Ana Table of Contents/Definitions/Abbreviations 6.2 Summary.........................................................................................................................................6-1 6.3 Supporting Documents...................................................................................................................6-2 Section 7: FOG Control Program...............................................................................................7-1 7.1 Requirements for FOG Control Program Element..........................................................................7-1 7.2 Summary.........................................................................................................................................7-1 7.3 Supporting Documents...................................................................................................................7-3 Section 8: System Evaluation and Capacity Assurance Plan.....................................................8-1 8.1 Requirements for System Evaluation and Capacity Assurance Plan Element................................8-1 8.2 Summary.........................................................................................................................................8-1 8.3 Supporting Documents...................................................................................................................8-2 Section 9: Monitoring, Measurement and Program Modifications.........................................9-1 9.1 Requirements for Monitoring, Measurement and Program Element............................................9-1 9.2 Summary.........................................................................................................................................9-1 9.3 Supporting Documents...................................................................................................................9-2 Section 10: SSMP Program Audits.......................................................................................... 10-1 10.1 Requirements for SSMP Program Audits Element......................................................................10-1 10.2 Summary.....................................................................................................................................10-1 10.3 Supporting Documents...............................................................................................................10-1 Section 11: Communication Program.....................................................................................11-1 11.1 Requirements forCommunication Program Element.................................................................11-1 11.2 Summary.....................................................................................................................................11-1 11.3 Supporting Documents...............................................................................................................11-1 Appendices Appendix A SWRCB Order No. 2006-0003-DWQ Appendix B Organizational Chart, The City of Santa Ana, Public Works Agency Appendix C City of Santa Ana Sewage Spill Procedures Appendix D City of Santa Ana Municipal Code Chapter 39 Appendix E City of Santa Ana Ordinance NS 26-70 Appendix F City of Santa Ana Standard Plans (for Sewer) Appendix G The City of Santa Ana Standard Specifications of Sewer Construction Appendix H Sample Video Inspection Log and Inspection Report Appendix I City's Sample Sewer Cleaning Report April 2020 19 F-5 i City of Santa Ana Table of Contents/Definitions/Abbreviations Appendix J Sample of the City's Sanitary Sewer System Atlas Maps Appendix K The City of Santa Ana FOG Control Program Manual Appendix L A Collection of Regulations and Logs which support the City's FOG Control Program Abbreviations / Acronyms BMP Best Management Practice CCTV Closed Circuit Television CEQA The California Environmental Quality Act CIWQS California Integrated Water Quality System CM Corrective Maintenance CMMS Computerized Maintenance Management System CIP Capital Improvement Program CWEA California Water Environment Association EML Enhanced Maintenance Location FOG Fats, Oils, Grease FSE Food Service Establishment GIS Geographical Information System 1/1 Inflow / Infiltration LRO Legally Responsible Official MRP Monitoring and Reporting Program NASSCO National Association of Sewer Service Companies NPDES National Pollution Discharge Elimination Program OCHCA Orange County Health Care Agency OCSD Orange County Sanitation District OERP Overflow Emergency Response Plan DES State Office of Emergency Services O&M Operation and Maintenance PM Preventative Maintenance PVC Polyvinyl Chloride RWQCB Regional Water Quality Control Board SLRRP Sewer Lateral Replacement and Repair Program SSIMS Sewer System Infrastructure Maintenance System SSMP Sewer System Management Plan SSO Sanitary Sewer Overflow SWRCB State Water Resources Control Board WDR Waste Discharge Requirements April 2020 19 F-6 i City of Santa Ana Table of Contents/Definitions/Abbreviations Definitions City The City of Santa Ana Enrollee A federal or state agency, municipality, county, City, and other public entity that owns or operates a sanitary sewer system, as defined in the general WDRs, and that has submitted a complete and approved application for coverage under State Water Resources Control Board Order No. 2006-0003-DWQ. Nuisance California Water Code section 13050, subdivision (m), defines nuisances as anything which meets all of the following requirements: a. Is injurious to health, or is indecent or offensive to the senses, or an obstruction to the free use of property, so as to interfere with the comfortable enjoyment of life or property b. Affects at the same time an entire community or neighborhood, or any considerable number of persons, although the extent of the annoyance or damage inflicted upon individuals may be unequal. c. Occurs during, or as a result of, the treatment or disposal of wastes. Sanitary Sewer Overflows Any overflow, spill, release. Discharge or diversion of untreated or partially treated wastewater from a sanitary sewer system. Sanitary Sewer System Any system of pipes, pump stations, sewer lines, or other conveyances, upstream of a wastewater treatment plant headworks used to collect and convey wastewater to the publicly owned treatment facility. Temporary storage and conveyance facilities (such as vaults, temporary piping, construction trenches, wet wells, impoundments, tanks, etc.) are considered to be part of the sanitary sewer system, and discharges into these temporary storage facilities are not considered to be SSOs. Satellite collection system The portion, if any, of a sanitary sewer system owned or operated by a different public agency than the agency that owns and operates the wastewater treatment facility to which the sanitary sewer system is tributary. SSO Reporting System Online spill reporting system that is hosted, controlled, and maintained by the State Water Board. The web address for this site is http://ciwgs.waterboards.ca.gov. This online database is maintained on a secure site and is controlled by unique usernames and passwords. Untreated or partially treated Any volume of waste discharged from the sanitary sewer system wastewater upstream of a wastewater treatment plant headworks. Apri 1 2020 19 F -% 7 of Santa Ana Section II: Sewer 5 Plan Section II: Sewer System Management Plan Requirements The City's Public Works Agency, Water Resources Division, is responsible for maintaining the citywide water and sewer system. The agency serves a population of approximately 332,725 people and is responsible for maintaining 400 miles of sewer main, 7,000 sewer manholes, two sewage lift stations, and two force mains. The majority of the City's sewer mains range from 6" -12" in diameter, with several as large as 39" in diameter, the majority of which is proactively cleaned on an 18-month cycle. Additionally, the City provides sewer lateral replacement, customer service, identifies illegal connections to the sewer system, and addresses sewer blockages. While City is not responsible for maintaining the 46,000 private sewer laterals (Municipal Code Section 39-50.1.b), a sewer repair/replacement program is in place where the City will perform corrective repairs on or replace the lower lateral. The City has established and implemented the necessary programs to maintain all aspects of their sewer system in good working order and to reduce the number and severity of sanitary sewer overflows (SSOs). The City monitors the effectiveness of these programs throughout the year and makes the necessary modifications to correct any deficiencies. The City has established sufficient sewer designs, regularly evaluatesthe condition and capacity of its sewer system, and has implemented an effective FOG Control Program. Additionally, the City has identified problematic sewer mains that are cleaned on a more frequent basis (enhanced maintenance locations). In addition to proactive and preventive maintenance practices, the City also identifies areas of the sewer system in need of repair and/or replacement and prioritizes corrective measures for these based on asset risk and resource factors. The staff supporting the operation and maintenance of the sewer system undergoes training to perform such activities and continue development of their skills through participation in external and internal training opportunities. The elements and provisions established in the City's Sewer System Management Plan (SSMP) are based on the requirements established in the State Water Resources Control Board's Order No. 2006-0003-DWQ, revised MRP WQ 2008-0002-Exec, and MRP WQ 2013-0058-Exec. All federal and state agencies, municipalities, counties, districts, and other public entities that own and operate sanitary sewer systems greater than one mile in length that collect and/or convey untreated or partially treated wastewater to a publicly owned treatment facility in the State of California, are required to comply with the terms established in this order. The City's SSMP and maintenance and management program complies with this established order, and also provides the necessary measures to reduce and prevent SSOs as well as mitigate the effects of the SSOs that do occur. As stated in the State Water Resources Control Board's Order No. 2006-0003-DWQ, the City must meet the following fifteen (15) provisions: 1. The City must comply with all conditions of Order No. 2006-0003-DWQ. Any noncompliance with Order No. 2006-0003-DWQ constitutes a violation of the California Water Code and is grounds for enforcement action. 2. It is the intent of the State Water Board that sanitary sewer systems be regulated in a manner consistent with the general WDRs. Nothing in the general WDRs shall be: April 2020 II-1 19F-8 7 of Santa Ana Section II: Sewer 5 Plan a. Interpreted or applied in a manner inconsistent with the Federal Clean Water Act, or supersede a more specific or more stringent state or federal requirement in an existing permit, regulation, or administrative/judicial order or Consent Decree; b. Interpreted or applied to authorize an SSO that is illegal under either the Clean Water Act, an applicable Basin Plan prohibition or water quality standard, or the California Water Code; c. Interpreted or applied to prohibit a Regional Water Board from issuing an individual NPDES permit or WDR, superseding this general WDR, for a sanitary sewer system, authorized under the Clean Water Act or California Water Code; or d. Interpreted or applied to supersede anymore specific or more stringent WDRs or enforcement order issues by a Regional Water Board. 3. The City shall take all feasible steps to eliminate SSOs. In the event that an SSO does occur, the City shall take all feasible steps to contain and mitigate the impacts of an SSO. 4. In the event of an SSO, the City shall take all feasible steps to prevent untreated or partially treated wastewater from discharging from storm drains into flood control channels or waters of the Unitec States by blocking the storm drainage system and by removing the wastewater from the storm drains. 5. All SSOs must be reported in accordance with Section G of the general WDRs. 6. In any enforcement action, the State and/or Regional Water Boards will consider the appropriate factors under the duly adopted State Water Board Enforcement Policy. And, consistent with the Enforcement Policy, the State and/or Regional Water Boards must consider the City's efforts to contain, control, and mitigate SSOs when considering the California Water Code Section 13327 factors. In assessing these factors, the State and/or Regional Water Boards will also consider whether: a. The City has complied with the requirements of Order No. 2006-0003-DWO, including requirements for reporting, developing and implementing a SSMP; b. The City can identify the cause or likely cause of the discharge event; c. There were no feasible alternatives to the discharge, such as temporary storage or retention of untreated wastewater, reduction of inflow and infiltration, use of adequate backup equipment, collecting and hauling of untreated wastewater to a treatment facility, or an increase in the capacity of the system as necessary to contain the design storm event identified in the SSMP. It is inappropriate to consider the lack of feasible alternatives if the City does not implement a periodic or continuing process to identify and correct problems; d. The discharge was exceptional, unintentional, temporary, and caused by factors beyond the reasonable control of The City; e. The discharge could have been prevented by the exercise of reasonable control described in a certified SSM P for: April 2020 II-2 19F-9 7 of Santa Ana Section II: Sewer 5 Plan i. Proper management, operation and maintenance; ii. Adequate treatment facilities, sanitary sewer system facilities, and/or components with an appropriate design capacity, to reasonably prevent SSOs (e.g., adequately enlarging treatment or collection facilities to accommodate growth, infiltration and inflow (1/1), etc.); iii. Preventative maintenance (including cleaning and fats, oils, and grease (FOG) control); iv. Installation of adequate backup equipment; and V. Inflow and infiltration prevention and control to the extent practicable. f. The sanitary sewer system design capacity is appropriate to reasonably prevent SSOs; and g. The City took all reasonable steps to stop and mitigate the impact of the discharge as soon as possible. When a sanitary sewer overflow occurs, the City shall take all feasible steps and necessary remedial actions to 1) control or limit the volume of untreated or partially treated wastewater discharged, 2) terminate the discharge, and 3) recover as much of the wastewater discharged as possible for proper disposal, including any wash down water. The City shall implement all remedial actions to the extent they may be applicable to the discharge and not inconsistent with an emergency response plan, including the following: a. Interception and rerouting of untreated or partially treated wastewater flows around the wastewater line failure; b. Vacuum truck recovery of sanitary sewer overflows and wash down water; c. Cleanup of debris at the overflow site; d. System modifications to prevent another SSO at the same location; e. Adequate sampling to determine the nature and impact of the release; and f. Adequate public notification to protect the public from exposure to the SSO. 8. The City shall properly manage, operate, and maintain all parts of the sanitary sewer system owned or operated by the City, and shall ensure that the system operators (including employees, contractors, or other agents) are adequately trained and possess adequate knowledge, skills, and abilities. 9. The City shall allocate adequate resources for the operation, maintenance, and repair of its sanitary sewer system, by establishing a proper rate structure, accounting mechanisms, and auditing procedures to ensure an adequate measure of revenues and expenditures. These procedures must be in compliance with applicable laws and regulations and comply with generally acceptable accounting practices. 10. The City shall provide adequate capacity to convey base flows and peak flows, including flows related to wet weather events. Capacity shall meet or exceed the design criteria as defined in the City's System Evaluation and Capacity Assurance Plan for all parts of the sanitary sewer system owned or operated by the City. 11. The City shall develop and implement a written Sewer System Management Plan (SSMP) and make it available to the State and/or Regional Water Board upon request. A copy of this document must be April 2020 II-3 19F-10 7 of Santa Ana Section II: Sewer 5 Plan publicly available at the City's office and/or available on the internet. This SSMP must be approved by the City Council at a public meeting. 12. In accordance with the California Business and Professions Code sections 6735, 7835, and 7835.1, all engineering and geologic evaluations and judgments shall be performed by or under the direction of registered professionals competent and proficient in the fields pertinent to the required activities. Specific elements of the SSMP that require professional evaluation and judgments shall be prepared by or under the direction of appropriately qualified professionals, and shall bear the professional(s)' signature and stamp. 13. The mandatory elements of the SSMP are specified below. However, if the City believes that any element of this section is not appropriate or applicable to the City's sanitary sewer system, the SSMP program does not need to address that element. The City must justify why that element is not applicable. The SSMP must be approved by the deadlines listed in Order No. 2006-0003-DWQ. Sewer System Management Plan (SSMP) 1. Goal 2. Organization 3. Legal Authority 4. Operation and Maintenance Program 5. Design and Performance Provisions 6. Overflow Emergency Response Plan 7. FOG Control Program 8. System Evaluation and Capacity Assurance Plan 9. Monitoring, Measurement and Program Modifications 10. SSMP Program Audits 11. Communication Program 14. Both the SSMP and the City's program to implement the SSMP must be certified by the City to be in compliance with the requirements set forth above and must be presented to the City Council for approval at a public meeting. The City shall certify that the SSMP, and subparts thereof, are in compliance with the general WDRs within the time frames identified in the time schedule provided in subsection D.15, below. In order to complete this certification, the City's authorized representative must complete the certification portion in the Online SSO Database Questionnaire by checking the appropriate milestone box, printing and signing the automated form, and sending the form to: State Water Resources Control Board Division of Water Quality Attn: SSO Program Manager P.O. Box 100 Sacramento, CA 95812 The SSMP must be updated every five (5) years, and must include any significant program changes. Re- certification by the Council of the City is required in accordance with D.14 when significant updates to April 2020 II-4 19F-11 7 of Santa Ana Section II: Sewer 5 Plan the SSMP are made. To complete the re -certification process, the City shall enter the data in the Online SSO Database and mail the form to the State Water Board, as described above. 15. The City shall comply with these requirements according to the legislated schedule. This time schedule does not supersede existing requirements or time schedules associated with other permits or regulatory requirements. April 2020 II-5 19F-12 of Santa Ana Section 1: Goals Section 1: Goals The City's Goals and Organization Structure addresses those mandatory SSMP provisions outlined in Section D, 13 (i) Goals and (ii) Organization of the State Water Resources Control Board's Order No. 2006-0003-DWQ. The City of Santa Ana recognizes the importance of protecting ocean water quality by preventing sewer spills and has supplemented its existing sewer system maintenance practices with the Waste Discharge Requirements (WDR). The goal of this SSMP is to provide a plan and schedule to properly manage, operate, and maintain all elements of the City's sanitary sewer collection system, in order to reduce and prevent Sanitary Sewer Overflows (SSOs), as well as mitigate any SSOs that do occur. The following specific goals have also been identified to serve as key performance indicators of the program. The success of the SSMP program is evaluated based on the accomplishments of these goals: • Conduct a system -wide video inspection (CCTV) of all manholes and gravity mains at least once every eight years; • Inspect 100% of gravity grease interceptors annually; • Meet the assigned cleaning frequencies for all gravity mains; and • Clean 100% of sewer lift stations annually. a. Segerstrom Lift Station b. Maxine Lift Station April 2020 1-1 19F-13 City of Santa Ana Section 2: Organization Section 2: Organizational Structure 2.1 Sewer System Organization Chart Water Resources Manager (LRO) Principal Civil Senior Principal Civil Engineer Maintenance Engineer CIP/Admin Supervisor Operations/ Compliance Design and Operation and Legal Authority Performance Maintenance Provisions Program System Training Overflow Evaluation and Emergency Capacity Response Plan Assurance Plan Organizational Equipment FOG Control Structure Inventory Program Communication Monitoring, Program Measurements and Program Modifications April 2020 2-1 19F-14 City of Santa Ana 2.2 Administration and Maintenance Staff Summary The Water Resources Division of the City of Santa Ana's Public Works Agency is responsible for the operations of the City's sewer collections system. The Water Resources Manager is the authorized representative, as described in Section J of Order No. 2006-0003-DWQ, for the City of Santa Ana. The names and titles of all staff within the Water Resources Division can be found on the Water Resources Division organization chart maintained by the Public Works Agency. The telephone numbers for all staff are kept in a centralized City directory accessible to all staff through an intranet application. A copy of the Water Resources Division organization chart is included as Appendix B. The Water Resources Manager, who is also the City's designated Legally Responsible Official (LRO), is responsible for overseeing the SSO reporting process. The Water Maintenance Supervisor in charge of the Sewer Services Section, receives spill reports from the field crews and prepares a draft report. The draft is then reviewed by the Engineering & Administration Section and consideration is given to volume calculations, vacuum and wash down operations, cause of the spill, timeliness of response, etc. After discussions/reviews are complete, the report is finalized and submitted on-line to the California Integrated Water Quality System (CIWQS). Based on the monitoring and reporting requirement changes (WQ 2013-0058-EXEC), the SSO emergency response procedures were updated in 2013 to represent the affected processes for responding to and reporting SSOs. The SSO emergency response procedures are updated periodically to represent current policies and staffing of the City and was most recently updated in 2020. The City continues its belief in keeping the reporting agencies and the public fully informed. As a first priority during a sewer spill, City staff and field crews notify the appropriate agencies by phone that a spill has occurred instead of depending on the report as a means of notification. A set of Sewage Spill Procedures has been created by the Water Resources Division and distributed to the maintenance staff that details the SSO response procedure and identifies the appropriate agencies to contact (i.e., OES). A copy of this is included as Appendix C. As shown in Appendix B, the City of Santa Ana maintains organizational charts which illustrate lines of authority, employee names, and employee titles. Additionally, the City provides sufficient staffing information to properly operate, maintain, and manage all parts of the City sanitary sewer system. Appendix C includes the City's Sewage Spill Procedures which describes the chain of communication for reporting and responding to SSOs, as well as names and contact information for positions charged with implementing specific portions of the SSMP. In summary, the City maintains an Organizational Structure which meets the requirements of Section D, 13 (ii) Organization of Order No. 2006-0003-DWQ. 1) The Water Resources Manager is identified as the responsible or authorized representative of the City as described in Section J of Order No. 2006-003-DWQ and his name and contact information is listed in Appendix A. 2) The City maintains organizational charts with the names and telephone numbers for all management, administrative, and maintenance positions. These charts clearly identify the lines of authority for these positions, while the City's Sewage Spill Procedures contain the names and contact information for all positions charged with implementing specific portions of the SSMP. April 2020 19F-15 2-1 City of Santa Ana 3) The City's Sewage Spill Procedures describes the chain of communication for reporting and responding to SSOs and identifies the person(s) responsible for reporting SSOs to the State and Regional Water Board, as well as other applicable agencies. 2.3 Supporting Documents The following documents allow the City of Santa Ana to comply with the goals and organizational structure requirements of the WDR, and are attached as appendices. • SWQCB Order Nos. 2006-0003-DWQ, Appendix A. Organizational Chart, The City of Santa Ana, Public Works Agency, Appendix B. Sewage Spill Procedures, The City of Santa Ana, Appendix C. April 2020 2-2 19F-16 of Santa Ana Section 3: Section 3: Legal Authority The City's Legal Authority addresses those mandatory SSMP provisions outlined in Section D, 13 (iii) Legal Authority of the State Water Resources Control Board's Order No. 2006-0003-DWQ. The City will demonstrate, through sanitary sewer system use ordinances, service agreements, or other legally binding procedures, that it possesses the necessary legal authority to: 1) Prevent illicit discharges into its sanitary sewer system (examples may include 1/1, storm water, chemical dumping, unauthorized debris and cut roots, etc.); 2) Require that sewers and connections be properly designed and constructed; 3) Ensure access for maintenance, inspection, or repairs for portions of the lateral owned or maintained by the City; 4) Limit the discharge of Fats, Oils, and Grease (FOG) and other debris that may cause blockages; and 5) Enforce any violation of its sewer ordinances. 3.1 Summary The City is regulated by several agencies of the United States Government and the State of California, pursuant to the provisions of Federal and State Law. Key Federal and State requirements: 1) Federal Water Pollution Control Act, commonly known as the Clean Water Act (33 U.S.C. Section 1251 et seq); 2) California Porter Cologne Water Quality Act (California Water Code section 13000 et seq.); 3) California Health & Safety Code sections 25100 to 25250; 4) Resource Conservation and Recovery Act of 1976 (42 U.S.C. Section 6901 et seq.); and 5) California Government Code, Sections 54739-54740. These laws provide the City the authority to regulate and/or prohibit, by the adoption of an ordinance, and by issuance of control mechanisms, the discharge of any waste, directly or indirectly, to the City sewerage facilities. Said authority includes the right to establish limits, conditions, and prohibitions; to establish flow rates or prohibit flows discharged to the City sewerage facilities; to require the development of compliance schedules for the installation of equipment systems and materials by all users; and to take all actions necessary to enforce its authority, whether within or outside the City boundaries, including those users that are tributary to the City or within areas for which the City has contracted to provide sewerage services. Through a series of Ordinances and Resolutions adopted by the City Council and internally developed Plans and Requirements, the City possesses the necessary legal authority required by Section D, 13 (iii) Legal Authority of Order No. 2006-0003-DWQ: 1) The City of Santa Ana has the power to install sewers and enact regulations related thereto, including the regulation of discharges from private property. Section 39-57 of the Municipal Code states: "All City -owned sewer lines and private onsite sewer lines and laterals should be constructed and maintained to prevent water infiltration into the sewer system. Private on -site sewer lines and public sewer lines shall be used only to convey raw sewage. Rainfall runoff sources (including, but not limited to roof drains, site drains, inlets, uncovered wash area drains, etc.) are prohibited from connecting to any public or private sanitary sewer pipeline." April 2020 3-1 19F-17 of Santa Ana Section 3: The City of Santa Ana currently enforces Orange County Sanitation District regulations prohibiting the discharge of rainfall to the sewer system. This is done through the City's existing development approval process. No connections from any potential source of runoff are allowed to the City's sanitary sewer system. 2) The City prevents illicit discharges into its sanitary sewer system (including, but not limited to, 1/1, storm water, chemical dumping, and unauthorized debris) through the City Municipal Code, Chapter 39, Section 39-57, Infiltration and inflow into sewer system, Section 39-58, Introduction of pollutants prohibited and Ordinance No. NS-2670. 3) The City of Santa Ana has standard plans and specifications for the construction of sanitary sewers, which ensure the sewer lines and connections are properly designed and constructed. The Design Guidelines for Water and Sewer Facilities is available on the City's website. Also, the City's Specifications by reference incorporate the Standard Plans and Specifications for Public Works Construction (Green Book), which helps ensure proper design and construction of sewer facilities. 4) The City of Santa Ana has a full time Construction Engineering section responsible for oversight of city construction projects. A staff of full-time engineers and inspectors are responsible for ensuring all city projects, including sanitary sewer improvements, are constructed in compliance with approved plans and specifications. 5) In November of 2001, the City of Santa Ana via Ordinance No. NS-2479 implemented a sewer lateral repair program. The City repairs and/or replaces the portion of damaged sewer laterals located within the public right-of-way. This work is accomplished by experienced in-house field maintenance personnel. 6) The City of Santa Ana recognizes the significant impacts to sewer collection system operation caused by fats, oils and grease (FOG). In November of 2017, the City adopted a comprehensive FOG control ordinance (Ordinance No. NS 2921). This ordinance updated an already established legal authority requirement to implement a comprehensive FOG control program. The ordinance is attached as Appendix E. 7) Santa Ana sewer ordinances are currently enforced under Administrative Citation provisions of the municipal code. Public Works Agency Sanitation Inspectors have citation authority to enforce sewer ordinance provisions. 3.2 Supporting Documents The following documents allow the City to comply with the Legal Authority requirements of the WDR, and are attached as appendices: • The City of Santa Ana Municipal Code, Chapter 39, Appendix D • Ordinance No. NS-2921, Appendix E • The City of Santa Ana Standard Plans for Sanitary Sewers, Public Works Agency, Appendix F. • The City of Santa Ana Standard Specifications of Sewer Construction, Public Works Agency, AppendixG. April 2020 3-2 19F-18 of Santa Ana Section 4: Operations and Maintenance Section 4: Operations and Maintenance Program This section of the SSMP presents the City's wastewater collection system operations and maintenance (O&M) program. 4.1 Requirements for Operation and Maintenance Program Element The summarized requirements for the Operations and Maintenance Program are: 1) Maintain an up-to-date map of the sanitary sewer system, showing all gravity line segments and manholes, pumping facilities, pressure pipes and valves, and applicable storm water conveyance facilities; 2) Describe routine preventive operation and maintenance activities by staff and contractors, including a system for scheduling regular maintenance and cleaning of the sanitary sewer system with more frequent cleaning and maintenance targeted at known problem areas. The Preventative Maintenance (PM) program should have a system to document scheduled and conducted activities, such as work orders; 3) Develop a rehabilitation and replacement plan to identify and prioritize system deficiencies and implement short-term and long-term rehabilitation actions to address each deficiency. The program should include regular visual and TV inspections of manholes and sewer pipes, and a system for ranking the condition of sewer pipes and scheduling rehabilitation. Rehabilitation and replacement should focus on sewer pipes that are at risk of collapse or prone to more frequent blockages due to pipe defects. Finally, the rehabilitation and replacement plan should include a capital improvement plan that addresses proper management and protection of the infrastructure assets. The plan shall include a time schedule for implementing the short- and long-term plans plus a schedule for developing the funds needed for the capital improvement plan; 4) Provide training on a regular basis for staff in sanitary sewer system operations and maintenance, and require contractors to be appropriately trained; and 5) Provide equipment and replacement part inventories, including identification of critical replacement pa rts. 4.2 Summary The City has created and maintains maps of the sanitary sewer system and has established a routine cleaning frequency for the gravity sewer mains and sewer lift stations. The City also identifies areas of the sewer system that may require rehabilitation or replacement, and has prioritized those locations for either repairs or replacement in the City's capital improvement plan. The City also provides routine training for its staff and encourages them to acquire all available CWEA certifications. Additionally, the city has created a spare parts inventory for all critical replacement parts. 4.2.1 Mapping The City utilizes a Geographic Information System (GIS) based mapping system to maintain and manage collection system maps and key system attribute data. The GIS mapping system, depicting the physical location April 2020 4-1 19F-19 of Santa Ana Section 4: Operations and Maintenance of all sewer mains, manholes and lift stations, is deployed to collection system O&M staff using field tablets. This mobile system provides up-to-date system maps as well as historic system information such as construction plans, asset age, known defects, and maintenance frequencies. Where mapping errors or omissions are identified by field crews, the system provides the ability to capture and relay the corrections to the City's engineers for review and, where appropriate, revision to the GIS database. Figure 4-1, City of Santa Ana Sewer System Map, is a composite rendering of a sewer system map generated from the City's GIS. Figure 4-1, City of Santa Ana Sewer System Map Legend — Condition Scare — 10 {High' 9-9 5- 7 (Medium), 3- 5 � ciitawj alLL"illf -, a I r w J1 r1 - 1 I I �17 L-�- I I F I 4 1 ay { 1+-^r IL .I I k a - .a II I "•"` ill. —17, 1 r- f ytlsrs „`-s_ LL lann 't h ',29\••_ _ � it -1— 4 aso-.:unrr✓r, �� �� 4 4.2.1.1 Storm Drain System The locations of all the storm water conveyance facilities are available to field crews as a separate GIS layer which can be overlaid with collection system mapping layers to reveal important relationships between the two systems. While not responsible for the O&M of the storm drain system, City O&M staff is trained to understand the storm drainage network to supplement SSO response actions. April 2020 4-2 19F-20 7 of Santa Ana Section 4: Operations and Maintenance Pro 4.2.2 Preventative Maintenance The City's sewer collection system Operations and Maintenance Program consists of critical proactive, preventive and corrective measures for the City's gravity sewer system and lift stations. The details of the City's O&M Program are summarized below with further detail and specific procedures set forth in the City's Sewer System Operations and Maintenance Manual. 4.2.2.1 Gravity Mains The City of Santa Ana cleans the majority of sewer system on an 18 month cycle, and corresponding areas that are similar. However, the City does collect field observations and data during routine maintenance activities, which factor into maintenance frequencies. This utilization and analysis of field data will allow the City to optimize maintenance activities throughout the sewer system. This process will result in more sections of gravity pipelines being cleaned less frequently than the traditional 18 month cycle. The City has identified areas of the collection system that require more frequent cleaning— known as enhanced maintenance locations (EMLs) — which are cleaned on a monthly or quarterly interval. EMLs include, but are not limited to, inverted siphons that run under flood control channels and commercial areas with a high density of food service establishments. The City executes the collection system maintenance program with two sewer cleaning trucks, each staffed with a two -man crew. The gravity mains within the City are divided into two discrete zones with one crew assigned to each zone. In general, the gravity mains are cleaned in a Northeast to Southwesterly direction, following the natural gravity flow of the sewer system. To control root growth within the sewer system, the City performs as -needed root control activities. The root control activities include the use of foaming that is approved by the U.S. Environmental Protection Agency for this use. CCTV inspections are often used to evaluate the root growth and determine the appropriate mitigation measures for each stretch of impacted sewer mainlines. Sewer maintenance activities are scheduled and tracked using the GIS-based computerized maintenance management system (CMMS). For each line segment cleaned, the maintenance crews complete a report detailing the date, time, location, and key observations during the maintenance activities. Field observations include assessment of the type (e.g., roots, FOG, debris) and quantity (e.g., light, medium, and heavy) of materials removed during the line cleaning process. These observations are analyzed and factor into determinations of maintenance frequency adjustments. Additionally, observations of "heavy" accumulation are prioritized for CCTV inspection and/or other source control actions. 4.2.2.2 Lift Station/Force Mains In addition to the crews maintaining the gravity sewer system, the City's Water Production staff supports maintenance of the two sewer lift stations and the force mains are cleaned as needed. Water Production Operators are cross -trained to assist with the maintenance of these pump systems. Maintenance activities include weekly inspections of each lift station, along with periodic equipment servicing consistent with equipment manufacturer's recommendations and industry standards/best practices. 4.2.3 Rehabilitation and Replacement A comprehensive condition assessment of the City's entire sewer system was completed in 2010. The City assigned each sewer segment a structural severity rating, consistent with industry standard National April 2020 4-3 19F-21 7 of Santa Ana Section 4: Operations and Maintenance Pro Association of Sewer Service Companies (NASSCO), to classify the condition of the sewer line. Sewer segments with the most severe structural ratings are prioritized for rehabilitation and/or replacement; therefore, this baseline CCTV inspection data serves as the basis for the City's Rehabilitation and Replacement plan. Additional details of the processes and criteria for condition assessment activities are included in the City's Sewer System Operations and Maintenance Manual. Even though the City is not responsible for the maintenance of private sewer laterals, the City has a Sewer Lateral Replacement and Repair Program (SLRRP) to assist customers with sewer lateral repairs within the public right-of-way. CCTV inspections are often used to evaluate the root growth and determine the appropriate mitigation measures for each stretch of impacted sewer mainlines. Two separate funds support the City's Capital Improvement Program (CIP). The Sanitary Sewer Service fund is allocated for maintenance, rehabilitation and repair and replacement of sanitary sewer facilities, as well as emergency response to sewer blockage issues. The Sewer Connection Fee fund is allocated solely for the construction of sewer capacity enhancements. The City balances the rehabilitation projects on a year-to-year basis and aims to improve the operating efficiency and life expectancy of the entire sewer system. Sewer service rates are periodically reviewed and adjusted to address identified CIP needs. 4.2.4 Staff Training City sewer maintenance personnel are generally trained in-house/on-the-job to execute collection system maintenance tasks, as well as responding to system emergencies. Equipment vendors provide additional training for specific equipment or components. When feasible, field crews also attend seminars and/or conferences for additional training opportunities. In addition, all staff attend monthly safety trainings. Water production staff also receive on-the-job and equipment vendor training to operate and maintain all City pumping facilities and related equipment, including the two sewer lift stations. Although not required, City maintenance staff are encouraged to obtain California Water Environment Agency (CWEA) training and certification. Several staff members have received certification through this program. 4.2.5 Equipment Inventory 4.2.5.1 Lift Stationlnventory Each of the two sewer lift stations is equipped with redundant pumps. Therefore, should one pump experience reduced performance or a mechanical failure, the redundant pump will automatically start. Both lift stations are equipped with automatic backup emergency diesel generators for use during power failures. The City additionally has a stand-by bypass pump that can be deployed to any lift station if needed. 4.2.5.2 Equipment Inventory An inventory of pipe and equipment is stored at the City's Corporate Yard for use by maintenance crews to make repairs to smaller sewer mains and laterals. The City maintains a Call -Out Vehicle with all necessary, back- up materials, including plugs. In addition, the City has an on -call Contractor available to support emergency situations. 4.3 Supporting Documents The following documents, attached as appendices, support the City's Operation and Maintenance Program, thereby allowing the City to comply with the Operation and Maintenance Program requirements of the WDR: April 2020 4-4 19F-22 of Santa Ana Section 4: Operations and Maintenance Program Sewage Spill Procedures, the City of Santa Ana, Appendix C. • A sample of the City's Video Inspection Log and Inspection Report, The City of Santa Ana, Appendix H. A sample of the City's Sewer Cleaning Report, The City of Santa Ana, Appendix I. • A sample of the City's Sanitary Sewer System Atlas Maps, Appendix]. Additionally, the following documents also support the City's Operation and Maintenance Program, and are available from the City's Water Resources Division. Due to the size of these documents, they have not been attached as appendices. • City of Santa Ana Sewer Master Plan —Final Report, December 2016, RMC April 2020 4-5 19F-23 of Santa Ana Section 5: Design and Provisions Section 5: Design and Performance Provisions This section of the SSMP presents the City's design and performance provisions for the required elements of the sanitary sewer system. 5.1 Requirements for Design and Performance Provision Element The City's Design and Performance Provisions encompass the following components: 1) Design and construction standards and specifications for the installation of new sanitary sewer systems, pump stations and other appurtenances; and for the rehabilitation and repair of existing sanitary sewer systems; 2) Procedures and standards for inspecting and testing the installation of new sewers, pumps and other appurtenances and for rehabilitation and repair projects. 5.2 Summary The City has established Sewer System Standard Plans, Standard Specifications and Design Guidelines requiring that all new sanitary sewer systems, pump stations and other appurtenances, as well as the rehabilitation and repair of existing sewer facilities, be designed and constructed in accordance with the City's established standards. Procedures and standards for inspecting and testing the installation of new sewers, and other appurtenances are also outlined in the established performance provision elements of the Standard Plans and Specifications. 1) Contains design and construction standards and specifications for the installation of new sanitary sewer systems, and other appurtenances, and for the rehabilitation and repair of existing sanitary sewer infrastructure. The City's Specifications by reference incorporate the American Public Works Association Standard Plans and Specifications for Public Works Construction ("Green book"), which helps ensure proper design and construction of sewer facilities. Additionally, the City has standardized its use of equipment in the pumping stations for ease of maintenance and replacement. This includes the pumps, liquid level indicators, electrical components, valves, piping and radios. The City also uses cured -in -place pipe lining technology where these methods are cost effective and practical to supplement traditional replacement and rehabilitation methods. The City has adopted the American Public Works Association Standard Specifications for Public Works Construction ("Greenbook") as its standard specification for sewer projects. The Greenbook specifications for pipeline rehabilitation are used as the standard for City projects. 2) Contains procedures and standards for inspecting and testing the installation of new sewers, other appurtenances and for rehabilitation and repair projects. Inspection and testing of new construction is accomplished by trained City Public Works Agency construction inspectors. These inspectors ensure that all sewer projects are completed in accordance with the City's standards. April 2020 5-1 19F-24 of Santa Ana Section 5: Design and Provisions 5.3 Supporting Documents The following documents, attached as appendices, support the City's Design and Performance Provisions, thereby allowing the City to comply with the Design and Performance Provisions requirements of the WDR: • The City of Santa Ana Standard Plans for Sanitary Sewers, Public Works Agency, Appendix F. • The City of Santa Ana Standard Specifications of Sewer Construction, Public Works Agency, Appendix G Additionally, the following documents also support the City's Design Provisions, and are available from the City's Water Resources Division. Due to the size of these documents, they have not been attached as appendices. • Standard Specifications for Public Works Construction, Latest Edition adopted by The Greenbook Committee of Public Works Standards, Inc. • Standard Plans for Public Works, 2019 Edition as promulgated by the "Greenbook" Committee of Public Works Standards, Inc. April 2020 5-2 19F-25 of Santa Ana Section 6: none Plan Section 6: Overflow Emergency Response Plan This section of the SSMP presents the City's sanitary sewer overflow emergency response plan and supporting program elements. 6.1 Requirements for Overflow Emergency Response Plan Element The City shall develop and implement and overflow emergency response plan that identifies measures to protect public health and the environment. At a minimum, this plan must include the following: 1) Proper notification procedures so that primary responders and regulatory agencies are informed of all SSOs in a timely manner; 2) A program to ensure an appropriate response to all overflows; 3) Procedures which ensure prompt notification to appropriate regulatory agencies and other potentially affected entities (e.g. health agencies, Regional Water Boards, water suppliers, etc.) of all SSOs that potentially affect public health or reach the waters of the State in accordance with the Monitoring and Reporting Program (MRP). All SSOs shall be reported in accordance with this MRP, the California Water Code, other State Law, and other applicable Regional Water Boards WDR's or National Pollution Discharge Elimination System (NPDES) permit requirements. The SSMP should identify the officials who will receive immediate notification; 4) Procedures to ensure that appropriate staff and contractor personnel are aware of and follow the Emergency Response Plan and are appropriately trained; 5) Procedures to address emergency operations, such as traffic and crowd control and other necessary response activities; and 6) A program to ensure that all reasonable steps are taken to contain and prevent the discharge of untreated and partially treated wastewater to waters of the United States and to minimize or correct any adverse impact on the environment resulting from the SSOs, including such accelerated or additional monitoring as may be necessary to determine the nature and impact of the discharge. 6.2 Summary The City has outlined specific measures to protect public health and the environment in its Sewer Spill Procedures (Appendix Q. These procedures contain a plan for responding and reporting to SSOs which includes, but is not limited to, the following: 1) The City's Sewage Spill Procedures outlines the proper SSO notification procedures, thereby ensuring that primary responders and regulatory agencies are informed of all SSOs in a timely manner; 2) City policy is to respond to all spills within the City whether on public or private property and to take all steps possible to prevent the spills from reaching the storm drains, flood control channels, or waters of the State, all in accordance with the waste discharge requirements. The City's Sewage Spill Procedures contains a program to ensure an appropriate response to all types overflows; April 2020 6-1 19F-26 of Santa Ana Section 6: none Plan 3) The City's Sewage Spill Procedures outlines the procedures which ensure prompt notification to appropriate regulatory agencies and other potentially affected entities of all SSOs that potentially affect public health or reach the waters of the State in accordance with the Monitoring and Reporting Program (MRP). In addition, agencies to be notified include the Orange County Health Care Agency (OCHCA), and the California State Office of Emergency Services (OES), if necessary. These procedures also identify the officials who will receive immediate notification; 4) The City conducts internal training sessions to ensure familiarity with these procedures and prepare staff for an SSO event, from initial notification to SSO report documentation, including any necessary emergency activities, such as traffic control. In addition, City staff attend the OCSD SSO simulation training seminars whenever they are conducted by OCSD; 5) City of Santa Ana sewer maintenance staff is trained in the placement of traffic control and can respond to all but the most extreme emergencies. If a spill necessitates extensive traffic and or crowd control, the City's Police Department is contacted. Officers are trained in traffic and crowd control during emergency situations. These procedures are also addressed in the City's Sewage Spill Procedures; and 6) The City's Sewage Spill Procedures ensure that all reasonable steps are taken to contain and prevent the discharge of untreated and partially treated wastewater to waters of the United States and to minimize or correct any adverse impact on the environment resulting from the SSOs. The City relies on the Orange County Health Care Agency (OCHCA) for monitoring water quality and posting beach closures. All spills are reported immediately to the OCHCA office. The City also has procedures for conducting water quality sampling and preparing an SSO Technical Report for any Category 1 SSO in which 50,000 gallons or greater are spill to surface waters. 6.3 Supporting Documents The following documents allow the City to comply with the overflow and emergency response plan requirements of the WDR, and are attached as appendices. • Sewage Spill Procedures, City of Santa Ana, Water Resources Division, Appendix C. April 2020 6-2 19F-27 of Santa Ana Section 7: FOG Control Section 7: Fats, Oils and Grease (FOG) Control Program This section of the SSMP presents the City's FOG Control Program for preventing FOG discharge and accumulation in the sanitary sewer system. 7.1 Requirements for FOG Control Program Element The City's FOG Control Program helps reduce the amount of FOG discharged into the sanitary sewer system, by including: 1) A plan and schedule for the disposal of FOG generated within the sanitary sewer system service area, and a list of acceptable disposal facilities. 2) Legal authority to prohibit discharges to the system and identify measures to prevent SSOs and blockages caused by FOG. 3) Requirements to install grease removal devices, design standards for the removal devices, maintenance requirements, BMP requirements, record keeping and reporting requirements. 4) Authority to inspect grease producing facilities, enforcement authorities, and sufficient staff to inspect and enforce the FOG ordinance. 5) Identification of sanitary sewer system sections subject to FOG blockages and establishment of a cleaning maintenance schedule for each section. 6) Development and implementation of source control measures for all sources of FOG discharged to the sanitary sewer system for each section identified. 7) Implementation of a plan and schedule for a public education outreach program that promotes proper disposal of FOG. 7.2 Summary To reduce the amount of FOG discharged into the City's sanitary sewer system, the City has developed a FOG Control Program. The City has identified all Food Service Establishments (FSE) within its service area as part of a monitoring and surveillance program, as per Ordinance No. NS 2921. Accordingly, these FSE's must submit building plans in order to receive sewer service. This process includes an interceptor sizing component and an Interceptor Maintenance Plan, which includes the City's maintenance requirements, BMP requirements, record keeping and reporting requirements. A list of all FSE's is maintained by the City in an FSE Access database and includes all grease removal equipment and documentation requirements. The City has identified the sections of its sanitary sewer system subject to high levels of FOG, and has developed an Operation and Maintenance Program which includes a higher frequency (typically monthly) cleaning schedule for each of these sections. FSEs located upstream of these locations are subsequently inspected more frequently to help control the FOG discharge. Elements of the FOG Control Program includes: April 2020 7-1 19F-28 7 of Santa Ana Section 7: FOG Control Program 1) The City requires that each FSE maintain a plan and schedule for the disposal of FOG generated by its activities. The plan and schedule can be found within the FOG Control Program Manual's Appendix C. 2) In January of 2005, the City of Santa Ana implemented a FOG Control Program that includes all of the required WDR elements. A copy of the FOG Control Program Manual was submitted to the Regional Board in January, 2005. The FOG Control Program Manual is incorporated, by reference, into the SSMP and was recently updated in December 2019. All elements of the FOG Control Program are currently being implemented by a combination of City staff and consultants. The City's FOG Ordinance (Ordinance No. NS 2921) provides the legal authority necessary to enforce the FOG program. 3) The City's requirements to install grease removal devices are discussed in Section 4.3 — FOG Wastewater Discharge Requirements of the City of Santa Ana Fats, Oils, and Grease (FOG) Control Program Manual. This section, and related sections in the FOG Control Program Manual also describe the requirements for design standards for the removal devices, maintenance requirements, BMP requirements, and record keeping and reporting requirements. 4) The City has legal authority to inspect grease producing facilities established in Ordinance No. NS 2921 and the FOG Control Program Manual, and enforces any violation of the sewer ordinance in accordance with City requirements. The City has sufficient staff to provide inspections of each grease removal device in its service area at least once per year. 5) The City has identified sections of its sanitary sewer system subject to high levels of FOG in its Digital Sewer Atlas (infraMAP). Accordingly, the City's Operation and Maintenance Program includes a higher frequency (typically monthly) cleaning schedule for each of these sections. These measures have prevented FOG related SSOs from occurring. Using infraMAP, the City can also pinpoint inspections to focus on these sections identified with high FOG accumulation. Inspection results and inspection history is stored in the infraMAP database and evaluated periodically. The City of Santa Ana has created an "Enhanced Maintenance Location (EML) Database" as a part of the Sewer System Infrastructure Management System. These EMLs along with siphons are cleaned on a weekly or monthly basis, depending on the severity of the problem. 6) The City has developed and implemented source control measures for all sources of FOG discharged to the sanitary sewer system for each section of the Sewer Line Problem Areas identified by adopting Ordinance No. NS 2921. A major collaborative effort took place in this SSMP requirement during the development of the City's existing SSMP. A FOG Control Program Manual was developed to specify the key elements of the ongoing FOG Control Program, and will be further discussed and updated (when necessary) as required in the WDR. A comprehensive FOG source identification investigation process is being implemented and refined as part of the FOG Control Program. The process incorporates CCTV investigation along with FSE inspections to determine the sources of FOG discharges to sewer system EMLs. The source identification process is included in the FOG Control Program Manual. 7) City Staff and the City's FOG Program consultant meets with FSE owners during inspections, and as needed, to discuss the City's FOG Control Program and proper grease control device maintenance. The April 2020 19F-29 7-2 of Santa Ana Section 7: FOG Control City has developed formal literature to bed isserninated during these meetings. The City also distributed FOG educational materials to residential communities associated with high levels of FOG discharge. 7.3 Supporting Documents The following documents, attached as appendices, support the City's FOG Control Program, thereby assist the City to comply with the FOG Control Program requirements of the Statewide General Waste Discharge Requirements (WDR): • City of Santa Ana Municipal Code, Chapter 39, Appendix D; • Ordinance No. NS-2921, Appendix E; • The City of Santa Ana Standard Plans for Sanitary Sewers, Public Works Agency, Appendix F; • The City of Santa Ana Standard Specifications of Sewer Construction, Public Works Agency, Appendix G; • The City of Santa Ana FOG Control Program Manual, Appendix K; • A Collection of Regulations and Logs which support the FOG Control Program, Appendix L: o FOG Rules and Regulations (English) o FOG Rules and Regulations (Spanish) o FOG Worksite Poster o FSE Employee Training Log o FSE GRE Maintenance Log o FSE Lateral Maintenance Log o FSE Waste Grease Log April 2020 7-3 19F-30 of Santa Ana Section 8: System Evaluation and V Assurance Plan Section 8: System Evaluation and Capacity Assurance Plan This section of the SSMP presents the City's sanitary sewer system evaluation and capacity assurance plan. 8.1 Requirements for System Evaluation and Capacity Assurance Plan Element The City has prepared and implemented a Capital Improvement Program (CIP) that will provide adequate hydraulic capacity of key sanitary sewer system elements for dry weather peak flow conditions, as well as the appropriate design for storm or wet weather event. The City's Sewer Master Plan encompasses the following components: 1) Evaluation - Actions needed to evaluate those portions of the sanitary sewer system that are experiencing or contributing to an SSO discharge. The evaluation provides estimates of peak flows (including flows from SSOs that escape from the system) associated with conditions similar to those causing overflow events, estimates of the capacity of key system components, hydraulic deficiencies (including components of the system with limiting capacity) and the major sources that contribute to the peak flows associated with overflow events. 2) Design Criteria -Where design criteria do not exist or are deficient, undertake the evaluation identified in (1) above to establish appropriate design criteria. 3) Capacity Enhancement Measures -The steps needed to establish a short- and long-term CIP to address identified hydraulic deficiencies, including prioritization, alternatives analysis, and schedules. The CIP may include increases in pipe size, 1/1 reduction programs, increases and redundancy in pumping capacity, and storage facilities. The CIP shall include an implementation schedule and shall identify sources of funding. 4) Schedule —The City has developed a schedule for all portions of the CIP developed in (1)-(3) above. This schedule shall be reviewed and updated consistent with the SSMP review and update requirements. 8.2 Summary The City maintains a Sewer Master Plan which addresses the requirements outlined above. The elements of the Sewer Master Plan includes: 1) The 2016 Sewer Master Plan Update and Infiltration and Inflow Study analyzed the capacity of larger city sewers (generally 10 inch diameter and larger) for peak flow conditions under both dry and wet weather conditions. Deficient sewer line segments are identified for prioritization in the capital replacement program. The 2016 Sewer System Master Plan includes a list of recommended projects to address existing and future capacity deficiencies. The projects are grouped in four different priority categories, with priority 1 being the highest priority category and 4 being the lowest priority category. A copy of this Master Plan document has been provided to the Regional Board in digital format. April 2020 8-1 19F-31 7 of Santa Ana Section 8: System Evaluation and Ca PAssurance Plan 2) The City's Sanitary Sewer Standard Specifications and the Standard Plans for Sanitary Sewers and Design Guidelines for Water and Sewer Facilities outline the appropriate design criteria necessary to ensure sufficient capacity, as well as preserve the estimated life -cycle of wastewater infrastructure. Any design that is not encompassed by the City Standards shall be sufficiently reviewed to ensure proper design and construction of the facility. 3) The City has established a Capital Improvement Program (CIP) to address projected hydraulic deficiencies. The CIP is included in the City of Santa Ana Sewer Master Plan, and includes projected cost estimates, alternatives analyses and project prioritization. The City's Sewer Enterprise Funds describe how the City proposes to continue to pay for the CIP, by noting fund balances, funding sources and fund uses. The Sewer Master Plan Update contains a list of each projects identified as necessary to increase the capacity of portions of the system. The projects are grouped by priority into four categories, with priority category one being the highest. The projects are being addressed based upon the priorities. 4) The City has developed its CIP, as presented above, and plans to review and update it accordingly as projects are completed and ongoing CCTV efforts identify additional areas of consideration. 8.3 Supporting Documents Thefollowing documents, attached as appendices, support the City's System Evaluation and Capacity Assurance Plan, thereby allowing the City to comply with the System Evaluation and Capacity Assurance Plan requirements of the WDR: • The City of Santa Ana Standard Plans for Sanitary Sewers, Public Works Agency, Appendix F. Additionally, the following documents also support the City's System Evaluation and Capacity Assurance Plan, and are available from the City's Water Resources Division. Due to the size of these documents, they have not been attached as appendices. • City of Santa Ana Sewer Master Plan — Final Report, December 2016 April 2020 B-Z 19F-32 7 of Santa Ana Section 9: Monitoring Measurement and Pro Section 9: Monitoring, Measurement and Program Modifications This section of the SSMP presents the City's monitoring, measurement and Program modifications for the sanitary sewer system. 9.1 Requirements for Monitoring, Measurement and Program Modifications Element The City's Monitoring, Measurement, and Program Modifications shall encompass the following components: 1) Maintain relevant information that can be used to establish and prioritize appropriate SSMP activities; 2) Monitor the implementation and, where appropriate, measure the effectiveness of each element of the SSMP; 3) Assess the success of the preventative maintenance program; 4) Update program elements, as appropriate, based on monitoring or performance evaluations; and 5) Identify and illustrate SSO trends, including: frequency, location, and volume. 9.2 Summary The City evaluates the following Monitoring, Measurement, and Program Modifications Metrics for the sanitary sewer system and all elements of the SSMP: The SSMP elements are discussed periodically throughout the year during regular staff meetings with the Water Resources Manager and the division supervisors. Additional meetings to assess the effectiveness of individual elements are held as needed. Major studies, such as the Sewer Master Plan update and Infiltration and Inflow Study are also used to measure the effectiveness of the SSMP and make revisions as appropriate. The City tracks the location and cause of all SSOs, blockages, and gravity main EMLs. The City maintains a log of all cleaning activity, which details the size, material and location of each pipe cleaned, as well as the equipment utilized, and any relevant remarks observed during the cleaning. The City utilizes field data acquisition software (infra Map), which utilizes ESRI software for preventative maintenance tracking and work orders. City Field Staff observe all gravity mains and manholes during routine cleaning, and conduct localized video inspections when their observations warrant further investigation. Additionally, the City conducts system -wide video inspections and each pipe is given a score based on the National Association of Sewer Service Companies' (NASSCO) pipeline rating system. All ratings are incorporated in into the GIS so that all scoring is associated with a corresponding pipe that has been inspected. These ratings, as well as the observed condition of each pipeline, allow the City to identify gravity mains that are at risk of collapse or prone to more frequent blockages due to pipe defects. April 2020 9-1 19F-33 7 of Santa Ana Section 9: Monitoring Measurement and Pro The City identifies all food preparation and service locations within the city limits as part of its monitoring and surveillance program. A list of all such customers is maintained by the City's FOG control consultant in its databases as well as in the City's digital atlas maps. All interceptors are inspected at least once a year by the City's Inspectors as well as the City's FOG control consultant in accordance with the City's FOG Control Program Manual. In order to monitor the implementation and measure the effectiveness of the SSMP, the City tracks several performance indicators, including: • Number and location of SSOs over the past 12 months, distinguishing between dry weather overflows and wet weather overflows; • Volume distribution of SSOs (e.g. number of SSOs < 100 gallons, 100 to 999 gallons, 1,000 to 9,999 gallons, > 10,000 gallons); • Number of gravity grease interceptors inspected over the past 12 months; • Miles of gravity mains cleaned over the past 12 months; The SSMP and its elements will be updated in accordance with the results of the monitoring described above. To date, revisions have been made to the FOG Control Program Manual as well as the Sewer Spill Procedures. 9.3 Supporting Documents The following documents allow the City to comply with the Monitoring, Measurement, and Program Modifications requirements of the WDR, and are attached as appendices. • A sample of the City's Video Inspection Log and Inspection Report, Appendix H. April 2020 9-2 19F-34 of Santa Ana Section 10: SSMP Program Audits Section 10: SSMP Program Audits This section of the SSMP presents the City's SSMP program audits. 10.1 Requirements for SSMP Program Audits Element The City is required to conduct periodic internal audits, appropriate to the size of the system and the number of SSOs. At a minimum, these audits must occur every two years and a report must be prepared and kept on file. This audit shall focus on evaluating the effectiveness of the SSMP and the City's compliance with the SSMP requirements identified in Section D, 13 of Order No. 2006-0003-DWQ, including the identification of any deficiencies in the SSMP and steps to correct them. 10.2 Summary The City conducts internal audits once every two years evaluating its SSMP and its compliance with the requirements of Order No. 2006-0003-DWQ. A report of the audit results is prepared after each audit and is available upon request. The internal audits include, but are not limited to the following: • A review of this SSMP document to ensure compliance with the regulations established in the State Water Resources Control Board's Order No. 2006-0003-DWQ.; • A review of any supporting documents listed in this SSMP; • SSMP implementation efforts over the past two years; • A description of additions and improvements made to the sanitary sewer collections system during the past two years; • A description of additions and improvements planned for the upcoming two years; • A list of deficiencies, if identified, and a plan to correct the identified deficiencies. 10.3 Supporting Documents There are no applicable documents for this section. April 2020 10-1 19F-35 of Santa Ana Section 11: SSMP Communication Section 11: Communication Program This section of the SSMP presents the City's communication program. 11.1 Requirements for Communication Program Element The City should communicate on a regular basis with the public on the development, implementation, and performance of its SSMP. The communication system shall provide the public the opportunity to provide input to the City as the program is developed and implemented. The City shall also create a plan of communication with systems that are tributary and / or satellite to the City's sanitary sewer system. 11.2 Summary The Water Resources Manager provides interested parties with status updates on the implementation of the components of the SSMP and also considers comments made by interested parties. Additionally, the City's website (www.santa-ana.org) presents information about on -going efforts, general information, as well as meeting agendas and minutes. The SSMP and supporting documents are also available for review on the City's website, and the SSMP has been uploaded to and made available on the State's CIWQS website. 11.3 Supporting Documents There are no applicable documents for this section. April 2020 11-1 19F-36 APPENDIX A SWRCB ORDER NO. 2006-0003-DWQ 19F-37 STATE WATER RESOURCES CONTROL BOARD ORDER NO. 2006-0003-DWO STATEWIDE GENERAL WASTE DISCHARGE REQUIREMENTS FOR SANITARY SEWER SYSTEMS The State Water Resources Control Board, hereinafter referred to as "State Water Board", finds that: 1. All federal and state agencies, municipalities, counties, districts, and other public entities that own or operate sanitary sewer systems greater than one mile in length that collect and/or convey untreated or partially treated wastewater to a publicly owned treatment facility in the State of California are required to comply with the terms of this Order. Such entities are hereinafter referred to as "Enrollees". 2. Sanitary sewer overflows (SSOs) are overflows from sanitary sewer systems of domestic wastewater, as well as industrial and commercial wastewater, depending on the pattern of land uses in the area served by the sanitary sewer system. SSOs often contain high levels of suspended solids, pathogenic organisms, toxic pollutants, nutrients, oxygen -demanding organic compounds, oil and grease and other pollutants. SSOs may cause a public nuisance, particularly when raw untreated wastewater is discharged to areas with high public exposure, such as streets or surface waters used for drinking, fishing, or body contact recreation. SSOs may pollute surface or ground waters, threaten public health, adversely affect aquatic life, and impair the recreational use and aesthetic enjoyment of surface waters. 3. Sanitary sewer systems experience periodic failures resulting in discharges that may affect waters of the state. There are many factors (including factors related to geology, design, construction methods and materials, age of the system, population growth, and system operation and maintenance), which affect the likelihood of an SSO. A proactive approach that requires Enrollees to ensure a system -wide operation, maintenance, and management plan is in place will reduce the number and frequency of SSOs within the state. This approach will in turn decrease the risk to human health and the environment caused by SSOs. 4. Major causes of SSOs include: grease blockages, root blockages, sewer line flood damage, manhole structure failures, vandalism, pump station mechanical failures, power outages, excessive storm or ground water inflow/infiltration, debris blockages, sanitary sewer system age and construction material failures, lack of proper operation and maintenance, insufficient capacity and contractor - caused damages. Many SSOs are preventable with adequate and appropriate facilities, source control measures and operation and maintenance of the sanitary sewer system. 19F-38 State Water Resources Control Board Order No. 2006-0003-D WQ Page 2 of 20 Statewide General WDR For Wastewater Collection Agencies 512106 SEWER SYSTEM MANAGEMENT PLANS 5. To facilitate proper funding and management of sanitary sewer systems, each Enrollee must develop and implement a system -specific Sewer System Management Plan (SSMP). To be effective, SSMPs must include provisions to provide proper and efficient management, operation, and maintenance of sanitary sewer systems, while taking into consideration risk management and cost benefit analysis. Additionally, an SSMP must contain a spill response plan that establishes standard procedures for immediate response to an SSO in a manner designed to minimize water quality impacts and potential nuisance conditions. 6. Many local public agencies in California have already developed SSMPs and implemented measures to reduce SSOs. These entities can build upon their existing efforts to establish a comprehensive SSMP consistent with this Order. Others, however, still require technical assistance and, in some cases, funding to improve sanitary sewer system operation and maintenance in order to reduce SSOs. 7. SSMP certification by technically qualified and experienced persons can provide a useful and cost-effective means for ensuring that SSMPs are developed and implemented appropriately. 8. It is the State Water Board's intent to gather additional information on the causes and sources of SSOs to augment existing information and to determine the full extent of SSOs and consequent public health and/or environmental impacts occurring in the State. 9. Both uniform SSO reporting and a centralized statewide electronic database are needed to collect information to allow the State Water Board and Regional Water Quality Control Boards (Regional Water Boards) to effectively analyze the extent of SSOs statewide and their potential impacts on beneficial uses and public health. The monitoring and reporting program required by this Order and the attached Monitoring and Reporting Program No. 2006-0003-DWQ, are necessary to assure compliance with these waste discharge requirements (WDRs). 10.Information regarding SSOs must be provided to Regional Water Boards and other regulatory agencies in a timely manner and be made available to the public in a complete, concise, and timely fashion. 11.Some Regional Water Boards have issued WDRs or WDRs that serve as National Pollution Discharge Elimination System (NPDES) permits to sanitary sewer system owners/operators within their jurisdictions. This Order establishes minimum requirements to prevent SSOs. Although it is the State Water Board's intent that this Order be the primary regulatory mechanism for sanitary sewer systems statewide, Regional Water Boards may issue more stringent or more 19F-39 State Water Resources Control Board Order No. 2006-0003-D WQ Page 3 of 20 Statewide General WDR For Wastewater Collection Agencies 512106 prescriptive WDRs for sanitary sewer systems. Upon issuance or reissuance of a Regional Water Board's WDRs for a system subject to this Order, the Regional Water Board shall coordinate its requirements with stated requirements within this Order, to identify requirements that are more stringent, to remove requirements that are less stringent than this Order, and to provide consistency in reporting. REGULATORY CONSIDERATIONS 12. California Water Code section 13263 provides that the State Water Board may prescribe general WDRs for a category of discharges if the State Water Board finds or determines that: • The discharges are produced by the same or similar operations; • The discharges involve the same or similar types of waste; • The discharges require the same or similar treatment standards; and • The discharges are more appropriately regulated under general discharge requirements than individual discharge requirements. This Order establishes requirements for a class of operations, facilities, and discharges that are similar throughout the state. 13.The issuance of general WDRs to the Enrollees will: a) Reduce the administrative burden of issuing individual WDRs to each Enrollee; b) Provide for a unified statewide approach for the reporting and database tracking of SSOs; c) Establish consistent and uniform requirements for SSMP development and implementation; d) Provide statewide consistency in reporting; and e) Facilitate consistent enforcement for violations. 14.The beneficial uses of surface waters that can be impaired by SSOs include, but are not limited to, aquatic life, drinking water supply, body contact and non - contact recreation, and aesthetics. The beneficial uses of ground water that can be impaired include, but are not limited to, drinking water and agricultural supply. Surface and ground waters throughout the state support these uses to varying degrees. 15.The implementation of requirements set forth in this Order will ensure the reasonable protection of past, present, and probable future beneficial uses of water and the prevention of nuisance. The requirements implement the water quality control plans (Basin Plans) for each region and take into account the environmental characteristics of hydrographic units within the state. Additionally, the State Water Board has considered water quality conditions that could reasonably be achieved through the coordinated control of all factors that affect 19F-40 State Water Resources Control Board Order No. 2006-0003-D WQ Page 4 of 20 Statewide General WDR For Wastewater Collection Agencies 512106 water quality in the area, costs associated with compliance with these requirements, the need for developing housing within California, and the need to develop and use recycled water. 16.The Federal Clean Water Act largely prohibits any discharge of pollutants from a point source to waters of the United States except as authorized under an NPDES permit. In general, any point source discharge of sewage effluent to waters of the United States must comply with technology -based, secondary treatment standards, at a minimum, and any more stringent requirements necessary to meet applicable water quality standards and other requirements. Hence, the unpermitted discharge of wastewater from a sanitary sewer system to waters of the United States is illegal under the Clean Water Act. In addition, many Basin Plans adopted by the Regional Water Boards contain discharge prohibitions that apply to the discharge of untreated or partially treated wastewater. Finally, the California Water Code generally prohibits the discharge of waste to land prior to the filing of any required report of waste discharge and the subsequent issuance of either WDRs or a waiver of WDRs. 17. California Water Code section 13263 requires a water board to, after any necessary hearing, prescribe requirements as to the nature of any proposed discharge, existing discharge, or material change in an existing discharge. The requirements shall, among other things, take into consideration the need to prevent nuisance. 18.California Water Code section 13050, subdivision (m), defines nuisance as anything which meets all of the following requirements: a. Is injurious to health, or is indecent or offensive to the senses, or an obstruction to the free use of property, so as to interfere with the comfortable enjoyment of life or property. b. Affects at the same time an entire community or neighborhood, or any considerable number of persons, although the extent of the annoyance or damage inflicted upon individuals may be unequal. c. Occurs during, or as a result of, the treatment or disposal of wastes. 19.This Order is consistent with State Water Board Resolution No. 68-16 (Statement of Policy with Respect to Maintaining High Quality of Waters in California) in that the Order imposes conditions to prevent impacts to water quality, does not allow the degradation of water quality, will not unreasonably affect beneficial uses of water, and will not result in water quality less than prescribed in State Water Board or Regional Water Board plans and policies. 20.The action to adopt this General Order is exempt from the California Environmental Quality Act (Public Resources Code §21000 et seq.) because it is an action taken by a regulatory agency to assure the protection of the environment and the regulatory process involves procedures for protection of the environment. (Cal. Code Regs., tit. 14, §15308). In addition, the action to adopt 19F-41 State Water Resources Control Board Order No. 2006-0003-D WQ Page 5 of 20 Statewide General WDR For Wastewater Collection Agencies 512106 this Order is exempt from CEQA pursuant to Cal.Code Regs., title 14, §15301 to the extent that it applies to existing sanitary sewer collection systems that constitute "existing facilities" as that term is used in Section 15301, and §15302, to the extent that it results in the repair or replacement of existing systems involving negligible or no expansion of capacity. 21.The Fact Sheet, which is incorporated by reference in the Order, contains supplemental information that was also considered in establishing these requirements. 22.The State Water Board has notified all affected public agencies and all known interested persons of the intent to prescribe general WDRs that require Enrollees to develop SSMPs and to report all SSOs. 23.The State Water Board conducted a public hearing on February 8, 2006, to receive oral and written comments on the draft order. The State Water Board received and considered, at its May 2, 2006, meeting, additional public comments on substantial changes made to the proposed general WDRs following the February 8, 2006, public hearing. The State Water Board has considered all comments pertaining to the proposed general WDRs. IT IS HEREBY ORDERED, that pursuant to California Water Code section 13263, the Enrollees, their agents, successors, and assigns, in order to meet the provisions contained in Division 7 of the California Water Code and regulations adopted hereunder, shall comply with the following: A. DEFINITIONS 1. Sanitary sewer overflow (SSO) - Any overflow, spill, release, discharge or diversion of untreated or partially treated wastewater from a sanitary sewer system. SSOs include: (i) Overflows or releases of untreated or partially treated wastewater that reach waters of the United States; (ii) Overflows or releases of untreated or partially treated wastewater that do not reach waters of the United States; and (iii) Wastewater backups into buildings and on private property that are caused by blockages or flow conditions within the publicly owned portion of a sanitary sewer system. 2. Sanitary sewer system — Any system of pipes, pump stations, sewer lines, or other conveyances, upstream of a wastewater treatment plant headworks used to collect and convey wastewater to the publicly owned treatment facility. Temporary storage and conveyance facilities (such as vaults, temporary piping, construction trenches, wet wells, impoundments, tanks, etc.) are considered to be part of the sanitary sewer system, and discharges into these temporary storage facilities are not considered to be SSOs. 19F-42 State Water Resources Control Board Order No. 2006-0003-D WQ Page 6 of 20 Statewide General WDR For Wastewater Collection Agencies 512106 For purposes of this Order, sanitary sewer systems include only those systems owned by public agencies that are comprised of more than one mile of pipes or sewer lines. 3. Enrollee - A federal or state agency, municipality, county, district, and other public entity that owns or operates a sanitary sewer system, as defined in the general WDRs, and that has submitted a complete and approved application for coverage under this Order. 4. SSO Reporting System — Online spill reporting system that is hosted, controlled, and maintained by the State Water Board. The web address for this site is http://ciwgs.waterboards.ca.gov. This online database is maintained on a secure site and is controlled by unique usernames and passwords. 5. Untreated or partially treated wastewater —Any volume of waste discharged from the sanitary sewer system upstream of a wastewater treatment plant headworks. 6. Satellite collection system — The portion, if any, of a sanitary sewer system owned or operated by a different public agency than the agency that owns and operates the wastewater treatment facility to which the sanitary sewer system is tributary. 7. Nuisance - California Water Code section 13050, subdivision (m), defines nuisance as anything which meets all of the following requirements: a. Is injurious to health, or is indecent or offensive to the senses, or an obstruction to the free use of property, so as to interfere with the comfortable enjoyment of life or property. b. Affects at the same time an entire community or neighborhood, or any considerable number of persons, although the extent of the annoyance or damage inflicted upon individuals may be unequal. c. Occurs during, or as a result of, the treatment or disposal of wastes. B. APPLICATION REQUIREMENTS 1. Deadlines for Application — All public agencies that currently own or operate sanitary sewer systems within the State of California must apply for coverage under the general WDRs within six (6) months of the date of adoption of the general WDRs. Additionally, public agencies that acquire or assume responsibility for operating sanitary sewer systems after the date of adoption of this Order must apply for coverage under the general WDRs at least three (3) months prior to operation of those facilities. 2. Applications under the general WDRs — In order to apply for coverage pursuant to the general WDRs, a legally authorized representative for each agency must submit a complete application package. Within sixty (60) days of adoption of the general WDRs, State Water Board staff will send specific instructions on how to 19F-43 State Water Resources Control Board Order No. 2006-0003-D WQ Page 7 of 20 Statewide General WDR For Wastewater Collection Agencies 512106 apply for coverage under the general WDRs to all known public agencies that own sanitary sewer systems. Agencies that do not receive notice may obtain applications and instructions online on the Water Board's website. 3. Coverage under the general WDRs — Permit coverage will be in effect once a complete application package has been submitted and approved by the State Water Board's Division of Water Quality. C. PROHIBITIONS Any SSO that results in a discharge of untreated or partially treated wastewater to waters of the United States is prohibited. 2. Any SSO that results in a discharge of untreated or partially treated wastewater that creates a nuisance as defined in California Water Code Section 13050(m) is prohibited. D. PROVISIONS The Enrollee must comply with all conditions of this Order. Any noncompliance with this Order constitutes a violation of the California Water Code and is grounds for enforcement action. 2. It is the intent of the State Water Board that sanitary sewer systems be regulated in a manner consistent with the general WDRs. Nothing in the general WDRs shall be: (i) Interpreted or applied in a manner inconsistent with the Federal Clean Water Act, or supersede a more specific or more stringent state or federal requirement in an existing permit, regulation, or administrative/judicial order or Consent Decree; (ii) Interpreted or applied to authorize an SSO that is illegal under either the Clean Water Act, an applicable Basin Plan prohibition or water quality standard, or the California Water Code; (iii) Interpreted or applied to prohibit a Regional Water Board from issuing an individual NPDES permit or WDR, superseding this general WDR, for a sanitary sewer system, authorized under the Clean Water Act or California Water Code; or (iv) Interpreted or applied to supersede any more specific or more stringent WDRs or enforcement order issued by a Regional Water Board. 3. The Enrollee shall take all feasible steps to eliminate SSOs. In the event that an SSO does occur, the Enrollee shall take all feasible steps to contain and mitigate the impacts of an SSO. 4. In the event of an SSO, the Enrollee shall take all feasible steps to prevent untreated or partially treated wastewater from discharging from storm drains into 19F-44 State Water Resources Control Board Order No. 2006-0003-D WQ Page 8 of 20 Statewide General WDR For Wastewater Collection Agencies 512106 flood control channels or waters of the United States by blocking the storm drainage system and by removing the wastewater from the storm drains. 5. All SSOs must be reported in accordance with Section G of the general WDRs. 6. In any enforcement action, the State and/or Regional Water Boards will consider the appropriate factors under the duly adopted State Water Board Enforcement Policy. And, consistent with the Enforcement Policy, the State and/or Regional Water Boards must consider the Enrollee's efforts to contain, control, and mitigate SSOs when considering the California Water Code Section 13327 factors. In assessing these factors, the State and/or Regional Water Boards will also consider whether: (i) The Enrollee has complied with the requirements of this Order, including requirements for reporting and developing and implementing a SSMP; (ii) The Enrollee can identify the cause or likely cause of the discharge event; (iii) There were no feasible alternatives to the discharge, such as temporary storage or retention of untreated wastewater, reduction of inflow and infiltration, use of adequate backup equipment, collecting and hauling of untreated wastewater to a treatment facility, or an increase in the capacity of the system as necessary to contain the design storm event identified in the SSMP. It is inappropriate to consider the lack of feasible alternatives, if the Enrollee does not implement a periodic or continuing process to identify and correct problems. (iv)The discharge was exceptional, unintentional, temporary, and caused by factors beyond the reasonable control of the Enrollee; (v) The discharge could have been prevented by the exercise of reasonable control described in a certified SSMP for: • Proper management, operation and maintenance; • Adequate treatment facilities, sanitary sewer system facilities, and/or components with an appropriate design capacity, to reasonably prevent SSOs (e.g., adequately enlarging treatment or collection facilities to accommodate growth, infiltration and inflow (1/1), etc.); • Preventive maintenance (including cleaning and fats, oils, and grease (FOG) control); • Installation of adequate backup equipment; and • Inflow and infiltration prevention and control to the extent practicable. (vi)The sanitary sewer system design capacity is appropriate to reasonably prevent SSOs. 19F-45 State Water Resources Control Board Order No. 2006-0003-D WQ Page 9 of 20 Statewide General WDR For Wastewater Collection Agencies 512106 (vii) The Enrollee took all reasonable steps to stop and mitigate the impact of the discharge as soon as possible. When a sanitary sewer overflow occurs, the Enrollee shall take all feasible steps and necessary remedial actions to 1) control or limit the volume of untreated or partially treated wastewater discharged, 2) terminate the discharge, and 3) recover as much of the wastewater discharged as possible for proper disposal, including any wash down water. The Enrollee shall implement all remedial actions to the extent they may be applicable to the discharge and not inconsistent with an emergency response plan, including the following: (i) Interception and rerouting of untreated or partially treated wastewater flows around the wastewater line failure; (ii) Vacuum truck recovery of sanitary sewer overflows and wash down water; (iii) Cleanup of debris at the overflow site; (iv) System modifications to prevent another SSO at the same location; (v) Adequate sampling to determine the nature and impact of the release; and (vi) Adequate public notification to protect the public from exposure to the SSO. 8. The Enrollee shall properly, manage, operate, and maintain all parts of the sanitary sewer system owned or operated by the Enrollee, and shall ensure that the system operators (including employees, contractors, or other agents) are adequately trained and possess adequate knowledge, skills, and abilities. 9. The Enrollee shall allocate adequate resources for the operation, maintenance, and repair of its sanitary sewer system, by establishing a proper rate structure, accounting mechanisms, and auditing procedures to ensure an adequate measure of revenues and expenditures. These procedures must be in compliance with applicable laws and regulations and comply with generally acceptable accounting practices. 10.The Enrollee shall provide adequate capacity to convey base flows and peak flows, including flows related to wet weather events. Capacity shall meet or exceed the design criteria as defined in the Enrollee's System Evaluation and Capacity Assurance Plan for all parts of the sanitary sewer system owned or operated by the Enrollee. 11.The Enrollee shall develop and implement a written Sewer System Management Plan (SSMP) and make it available to the State and/or Regional Water Board upon request. A copy of this document must be publicly available at the Enrollee's office and/or available on the Internet. This SSMP must be approved by the Enrollee's governing board at a public meeting. 19F-46 State Water Resources Control Board Order No. 2006-0003-DWQ Page 10 of 20 Statewide General WDR For Wastewater Collection Agencies 512106 12.In accordance with the California Business and Professions Code sections 6735, 7835, and 7835.1, all engineering and geologic evaluations and judgments shall be performed by or under the direction of registered professionals competent and proficient in the fields pertinent to the required activities. Specific elements of the SSMP that require professional evaluation and judgments shall be prepared by or under the direction of appropriately qualified professionals, and shall bear the professional(s)' signature and stamp. 13.The mandatory elements of the SSMP are specified below. However, if the Enrollee believes that any element of this section is not appropriate or applicable to the Enrollee's sanitary sewer system, the SSMP program does not need to address that element. The Enrollee must justify why that element is not applicable. The SSMP must be approved by the deadlines listed in the SSMP Time Schedule below. Sewer System Management Plan (SSMP) (i) Goal: The goal of the SSMP is to provide a plan and schedule to properly manage, operate, and maintain all parts of the sanitary sewer system. This will help reduce and prevent SSOs, as well as mitigate any SSOs that do occur. (ii) Organization: The SSMP must identify: (a) The name of the responsible or authorized representative as described in Section J of this Order. (b) The names and telephone numbers for management, administrative, and maintenance positions responsible for implementing specific measures in the SSMP program. The SSMP must identify lines of authority through an organization chart or similar document with a narrative explanation; and (c) The chain of communication for reporting SSOs, from receipt of a complaint or other information, including the person responsible for reporting SSOs to the State and Regional Water Board and other agencies if applicable (such as County Health Officer, County Environmental Health Agency, Regional Water Board, and/or State Office of Emergency Services (OES)). (iii) Legal Authority: Each Enrollee must demonstrate, through sanitary sewer system use ordinances, service agreements, or other legally binding procedures, that it possesses the necessary legal authority to: (a) Prevent illicit discharges into its sanitary sewer system (examples may include 1/I, stormwater, chemical dumping, unauthorized debris and cut roots, etc.); 19F-47 State Water Resources Control Board Order No. 2006-0003-DWQ Page 11 of 20 Statewide General WDR For Wastewater Collection Agencies 512106 (b) Require that sewers and connections be properly designed and constructed; (c) Ensure access for maintenance, inspection, or repairs for portions of the lateral owned or maintained by the Public Agency; (d) Limit the discharge of fats, oils, and grease and other debris that may cause blockages, and (e) Enforce any violation of its sewer ordinances. (iv) Operation and Maintenance Program. The SSMP must include those elements listed below that are appropriate and applicable to the Enrollee's system: (a) Maintain an up-to-date map of the sanitary sewer system, showing all gravity line segments and manholes, pumping facilities, pressure pipes and valves, and applicable stormwater conveyance facilities; (b) Describe routine preventive operation and maintenance activities by staff and contractors, including a system for scheduling regular maintenance and cleaning of the sanitary sewer system with more frequent cleaning and maintenance targeted at known problem areas. The Preventative Maintenance (PM) program should have a system to document scheduled and conducted activities, such as work orders; (c) Develop a rehabilitation and replacement plan to identify and prioritize system deficiencies and implement short-term and long- term rehabilitation actions to address each deficiency. The program should include regular visual and TV inspections of manholes and sewer pipes, and a system for ranking the condition of sewer pipes and scheduling rehabilitation. Rehabilitation and replacement should focus on sewer pipes that are at risk of collapse or prone to more frequent blockages due to pipe defects. Finally, the rehabilitation and replacement plan should include a capital improvement plan that addresses proper management and protection of the infrastructure assets. The plan shall include a time schedule for implementing the short- and long-term plans plus a schedule for developing the funds needed for the capital improvement plan; (d) Provide training on a regular basis for staff in sanitary sewer system operations and maintenance, and require contractors to be appropriately trained; and 19F-48 State Water Resources Control Board Order No. 2006-0003-DWQ Page 12 of 20 Statewide General WDR For Wastewater Collection Agencies 512106 (e) Provide equipment and replacement part inventories, including identification of critical replacement parts. (v) Design and Performance Provisions: (a) Design and construction standards and specifications for the installation of new sanitary sewer systems, pump stations and other appurtenances; and for the rehabilitation and repair of existing sanitary sewer systems; and (b) Procedures and standards for inspecting and testing the installation of new sewers, pumps, and other appurtenances and for rehabilitation and repair projects. (vi) Overflow Emergency Response Plan - Each Enrollee shall develop and implement an overflow emergency response plan that identifies measures to protect public health and the environment. At a minimum, this plan must include the following: (a) Proper notification procedures so that the primary responders and regulatory agencies are informed of all SSOs in a timely manner; (b) A program to ensure an appropriate response to all overflows; (c) Procedures to ensure prompt notification to appropriate regulatory agencies and other potentially affected entities (e.g. health agencies, Regional Water Boards, water suppliers, etc.) of all SSOs that potentially affect public health or reach the waters of the State in accordance with the MRP. All SSOs shall be reported in accordance with this MRP, the California Water Code, other State Law, and other applicable Regional Water Board WDRs or NPDES permit requirements. The SSMP should identify the officials who will receive immediate notification; (d) Procedures to ensure that appropriate staff and contractor personnel are aware of and follow the Emergency Response Plan and are appropriately trained; (e) Procedures to address emergency operations, such as traffic and crowd control and other necessary response activities; and (f) A program to ensure that all reasonable steps are taken to contain and prevent the discharge of untreated and partially treated wastewater to waters of the United States and to minimize or correct any adverse impact on the environment resulting from the SSOs, including such accelerated or additional monitoring as may be necessary to determine the nature and impact of the discharge. 19F-49 State Water Resources Control Board Order No. 2006-0003-DWQ Page 13 of 20 Statewide General WDR For Wastewater Collection Agencies 512106 (vii) FOG Control Program: Each Enrollee shall evaluate its service area to determine whether a FOG control program is needed. If an Enrollee determines that a FOG program is not needed, the Enrollee must provide justification for why it is not needed. If FOG is found to be a problem, the Enrollee must prepare and implement a FOG source control program to reduce the amount of these substances discharged to the sanitary sewer system. This plan shall include the following as appropriate: (a) An implementation plan and schedule for a public education outreach program that promotes proper disposal of FOG; (b) A plan and schedule for the disposal of FOG generated within the sanitary sewer system service area. This may include a list of acceptable disposal facilities and/or additional facilities needed to adequately dispose of FOG generated within a sanitary sewer system service area; (c) The legal authority to prohibit discharges to the system and identify measures to prevent SSOs and blockages caused by FOG; (d) Requirements to install grease removal devices (such as traps or interceptors), design standards for the removal devices, maintenance requirements, BMP requirements, record keeping and reporting requirements; (e) Authority to inspect grease producing facilities, enforcement authorities, and whether the Enrollee has sufficient staff to inspect and enforce the FOG ordinance; (f) An identification of sanitary sewer system sections subject to FOG blockages and establishment of a cleaning maintenance schedule for each section; and (g) Development and implementation of source control measures for all sources of FOG discharged to the sanitary sewer system for each section identified in (f) above. (viii) System Evaluation and Capacity Assurance Plan: The Enrollee shall prepare and implement a capital improvement plan (CIP) that will provide hydraulic capacity of key sanitary sewer system elements for dry weather peak flow conditions, as well as the appropriate design storm or wet weather event. At a minimum, the plan must include: (a) Evaluation: Actions needed to evaluate those portions of the sanitary sewer system that are experiencing or contributing to an SSO discharge caused by hydraulic deficiency. The evaluation must provide estimates of peak flows (including flows from SSOs 19F-50 State Water Resources Control Board Order No. 2006-0003-DWQ Page 14 of 20 Statewide General WDR For Wastewater Collection Agencies 512106 that escape from the system) associated with conditions similar to those causing overflow events, estimates of the capacity of key system components, hydraulic deficiencies (including components of the system with limiting capacity) and the major sources that contribute to the peak flows associated with overflow events; (b) Design Criteria: Where design criteria do not exist or are deficient, undertake the evaluation identified in (a) above to establish appropriate design criteria; and (c) Capacity Enhancement Measures: The steps needed to establish a short- and long-term CIP to address identified hydraulic deficiencies, including prioritization, alternatives analysis, and schedules. The CIP may include increases in pipe size, I/I reduction programs, increases and redundancy in pumping capacity, and storage facilities. The CIP shall include an implementation schedule and shall identify sources of funding. (d) Schedule: The Enrollee shall develop a schedule of completion dates for all portions of the capital improvement program developed in (a)-(c) above. This schedule shall be reviewed and updated consistent with the SSMP review and update requirements as described in Section D. 14. (ix) Monitoring, Measurement, and Program Modifications: The Enrollee shall: (a) Maintain relevant information that can be used to establish and prioritize appropriate SSMP activities; (b) Monitor the implementation and, where appropriate, measure the effectiveness of each element of the SSMP; (c) Assess the success of the preventative maintenance program; (d) Update program elements, as appropriate, based on monitoring or performance evaluations; and (e) Identify and illustrate SSO trends, including: frequency, location, and volume. (x) SSMP Program Audits - As part of the SSMP, the Enrollee shall conduct periodic internal audits, appropriate to the size of the system and the number of SSOs. At a minimum, these audits must occur every two years and a report must be prepared and kept on file. This audit shall focus on evaluating the effectiveness of the SSMP and the 19F-51 State Water Resources Control Board Order No. 2006-0003-DWQ Page 15 of 20 Statewide General WDR For Wastewater Collection Agencies 512106 Enrollee's compliance with the SSMP requirements identified in this subsection (D.13), including identification of any deficiencies in the SSMP and steps to correct them. (xi) Communication Program —The Enrollee shall communicate on a regular basis with the public on the development, implementation, and performance of its SSMP. The communication system shall provide the public the opportunity to provide input to the Enrollee as the program is developed and implemented. The Enrollee shall also create a plan of communication with systems that are tributary and/or satellite to the Enrollee's sanitary sewer system. 14. Both the SSMP and the Enrollee's program to implement the SSMP must be certified by the Enrollee to be in compliance with the requirements set forth above and must be presented to the Enrollee's governing board for approval at a public meeting. The Enrollee shall certify that the SSMP, and subparts thereof, are in compliance with the general WDRs within the time frames identified in the time schedule provided in subsection D.15, below. In order to complete this certification, the Enrollee's authorized representative must complete the certification portion in the Online SSO Database Questionnaire by checking the appropriate milestone box, printing and signing the automated form, and sending the form to: State Water Resources Control Board Division of Water Quality Attn: SSO Program Manager P.O. Box 100 Sacramento, CA 95812 The SSMP must be updated every five (5) years, and must include any significant program changes. Re -certification by the governing board of the Enrollee is required in accordance with D.14 when significant updates to the SSMP are made. To complete the re -certification process, the Enrollee shall enter the data in the Online SSO Database and mail the form to the State Water Board, as described above. 15.The Enrollee shall comply with these requirements according to the following schedule. This time schedule does not supersede existing requirements or time schedules associated with other permits or regulatory requirements. 19F-52 State Water Resources Control Board Order No. 2006-0003-DWQ Page 16 of 20 Statewide General WDR For Wastewater Collection Agencies 512106 Sewer System Management Plan Time Schedule Task and Completion Date Associated Section Population > Population Population Population < 100,000 between 100,000 between 10,000 2,500 and 10,000 and 2,500 Application for Permit Coverage 6 months after WDRs Adoption Section C Reporting Program 6 months after WDRs Adoption' Section G SSMP Development 9 months after 12 months after 15 months after 18 months after Plan and Schedule 2 WDRs Adoption 2 WDRs Adoption WDRs WDRs Nos specific Section Adoption2 Adoption Goals and Organization Structure 12 months after WDRs Adoption2 18 months after WDRs Adoption Section D 13 i & ii Overflow Emergency Response Program Section D 13 vi Legal Authority Section D 13 iii 24 months Adoption WDRs Adoption 30 months Adoption WDRs Adoption 36 months after WDRs 2 39 months after WDRs 2 Operation and Maintenance Program Adoption Adoption Section D 13 iv Grease Control Program Section D 13 vii Design and Performance Section D 13 v System Evaluation and Capacity Assurance 36 months after 39 months after 48 months after 51 months after Plan Section WDRs Adoption WDRs Adoption WDRs Adoption WDRs Adoption D 13 viii Final SSMP, incorporating all of the SSMP requirements Section D 13 19F-53 State Water Resources Control Board Order No. 2006-0003-DWQ Page 17 of 20 Statewide General WDR For Wastewater Collection Agencies 512106 In the event that by July 1, 2006 the Executive Director is able to execute a memorandum of agreement (MOA) with the California Water Environment Association (CWEA) or discharger representatives outlining a strategy and time schedule for CWEA or another entity to provide statewide training on the adopted monitoring program, SSO database electronic reporting, and SSMP development, consistent with this Order, then the schedule of Reporting Program Section G shall be replaced with the following schedule: Reporting Program Section G Regional Boards 4, 8, and 9 8 months after WDRs Adoption Regional Boards 1, 2, and 3 12 months after WDRs Adoption Regional Boards 5, 6, 16 months after WDRs Adoption and 7 If this MOU is not executed by July 1, 2006, the reporting program time schedule will remain six (6) months for all regions and agency size categories. 2. In the event that the Executive Director executes the MOA identified in note 1 by July 1, 2006, then the deadline for this task shall be extended by six (6) months. The time schedule identified in the MOA must be consistent with the extended time schedule provided by this note. If the MOA is not executed by July 1, 2006, the six (6) month time extension will not be granted. E. WDRs and SSMP AVAILABILITY A copy of the general WDRs and the certified SSMP shall be maintained at appropriate locations (such as the Enrollee's offices, facilities, and/or Internet homepage) and shall be available to sanitary sewer system operating and maintenance personnel at all times. F. ENTRY AND INSPECTION 1. The Enrollee shall allow the State or Regional Water Boards or their authorized representative, upon presentation of credentials and other documents as may be required by law, to: Enter upon the Enrollee's premises where a regulated facility or activity is located or conducted, or where records are kept under the conditions of this Order; b. Have access to and copy, at reasonable times, any records that must be kept under the conditions of this Order; 19F-54 State Water Resources Control Board Order No. 2006-0003-DWQ Page 18 of 20 Statewide General WDR For Wastewater Collection Agencies 512106 c. Inspect at reasonable times any facilities, equipment (including monitoring and control equipment), practices, or operations regulated or required under this Order; and d. Sample or monitor at reasonable times, for the purposes of assuring compliance with this Order or as otherwise authorized by the California Water Code, any substances or parameters at any location. G. GENERAL MONITORING AND REPORTING REQUIREMENTS 1. The Enrollee shall furnish to the State or Regional Water Board, within a reasonable time, any information that the State or Regional Water Board may request to determine whether cause exists for modifying, revoking and reissuing, or terminating this Order. The Enrollee shall also furnish to the Executive Director of the State Water Board or Executive Officer of the applicable Regional Water Board, upon request, copies of records required to be kept by this Order. 2. The Enrollee shall comply with the attached Monitoring and Reporting Program No. 2006-0003 and future revisions thereto, as specified by the Executive Director. Monitoring results shall be reported at the intervals specified in Monitoring and Reporting Program No. 2006-0003. Unless superseded by a specific enforcement Order for a specific Enrollee, these reporting requirements are intended to replace other mandatory routine written reports associated with SSOs. 3. All Enrollees must obtain SSO Database accounts and receive a "Username" and "Password" by registering through the California Integrated Water Quality System (CIWQS). These accounts will allow controlled and secure entry into the SSO Database. Additionally, within 30days of receiving an account and prior to recording spills into the SSO Database, all Enrollees must complete the "Collection System Questionnaire", which collects pertinent information regarding a Enrollee's collection system. The "Collection System Questionnaire" must be updated at least every 12 months. 4. Pursuant to Health and Safety Code section 5411.5, any person who, without regard to intent or negligence, causes or permits any untreated wastewater or other waste to be discharged in or on any waters of the State, or discharged in or deposited where it is, or probably will be, discharged in or on any surface waters of the State, as soon as that person has knowledge of the discharge, shall immediately notify the local health officer of the discharge. Discharges of untreated or partially treated wastewater to storm drains and drainage channels, whether man-made or natural or concrete -lined, shall be reported as required above. Any SSO greater than 1,000 gallons discharged in or on any waters of the State, or discharged in or deposited where it is, or probably will be, discharged in or on any surface waters of the State shall also be reported to the Office of Emergency Services pursuant to California Water Code section 13271. 19F-55 State Water Resources Control Board Order No. 2006-0003-DWQ Page 19 of 20 Statewide General WDR For Wastewater Collection Agencies 512106 H. CHANGE IN OWNERSHIP 1. This Order is not transferable to any person or party, except after notice to the Executive Director. The Enrollee shall submit this notice in writing at least 30 days in advance of any proposed transfer. The notice must include a written agreement between the existing and new Enrollee containing a specific date for the transfer of this Order's responsibility and coverage between the existing Enrollee and the new Enrollee. This agreement shall include an acknowledgement that the existing Enrollee is liable for violations up to the transfer date and that the new Enrollee is liable from the transfer date forward. I. INCOMPLETE REPORTS 1. If an Enrollee becomes aware that it failed to submit any relevant facts in any report required under this Order, the Enrollee shall promptly submit such facts or information by formally amending the report in the Online SSO Database. 1. All applications, reports, or information shall be signed and certified as follows: (i) All reports required by this Order and other information required by the State or Regional Water Board shall be signed and certified by a person designated, for a municipality, state, federal or other public agency, as either a principal executive officer or ranking elected official, or by a duly authorized representative of that person, as described in paragraph (ii) of this provision. (For purposes of electronic reporting, an electronic signature and accompanying certification, which is in compliance with the Online SSO database procedures, meet this certification requirement.) (ii) An individual is a duly authorized representative only if: (a) The authorization is made in writing by a person described in paragraph (i) of this provision; and (b) The authorization specifies either an individual or a position having responsibility for the overall operation of the regulated facility or activity. K. CIVIL MONETARY REMEDIES FOR DISCHARGE VIOLATIONS 1. The California Water Code provides various enforcement options, including civil monetary remedies, for violations of this Order. 2. The California Water Code also provides that any person failing or refusing to furnish technical or monitoring program reports, as required under this Order, or 19F-56 State Water Resources Control Board Order No. 2006-0003-DWQ Page 20 of 20 Statewide General WDR For Wastewater Collection Agencies 512106 falsifying any information provided in the technical or monitoring reports is subject to civil monetary penalties. L. SEVERABILITY The provisions of this Order are severable, and if any provision of this Order, or the application of any provision of this Order to any circumstance, is held invalid, the application of such provision to other circumstances, and the remainder of this Order, shall not be affected thereby. 2. This order does not convey any property rights of any sort or any exclusive privileges. The requirements prescribed herein do not authorize the commission of any act causing injury to persons or property, nor protect the Enrollee from liability under federal, state or local laws, nor create a vested right for the Enrollee to continue the waste discharge. CERTIFICATION The undersigned Clerk to the State Water Board does hereby certify that the foregoing is a full, true, and correct copy of general WDRs duly and regularly adopted at a meeting of the State Water Resources Control Board held on May 2, 2006. AYE: Tam M. Doduc Gerald D. Secundy NO: Arthur G. Baggett ABSENT: None ABSTAIN: None Song Her Clerk to the Board 19F-57 STATE WATER RESOURCES CONTROL BOARD MONITORING AND REPORTING PROGRAM NO.2006-0003-DWQ STATEWIDE GENERAL WASTE DISCHARGE REQUIREMENTS FOR SANITARY SEWER SYSTEMS This Monitoring and Reporting Program (MRP) establishes monitoring, record keeping, reporting and public notification requirements for Order No. 2006-2003-DWQ, "Statewide General Waste Discharge Requirements for Sanitary Sewer Systems." Revisions to this MRP may be made at any time by the Executive Director, and may include a reduction or increase in the monitoring and reporting. A. SANITARY SEWER OVERFLOW REPORTING SSO Categories 1. Category 1 - All discharges of sewage resulting from a failure in the Enrollee's sanitary sewer system that: A. Equal or exceed 1000 gallons, or B. Result in a discharge to a drainage channel and/or surface water; or C. Discharge to a storm drainpipe that was not fully captured and returned to the sanitary sewer system. 2. Category 2 — All other discharges of sewage resulting from a failure in the Enrollee's sanitary sewer system. 3. Private Lateral Sewage Discharges — Sewage discharges that are caused by blockages or other problems within a privately owned lateral. SSO Reporting Timeframes 4. Category 1 SSOs — All SSOs that meet the above criteria for Category 1 SSOs must be reported as soon as: (1) the Enrollee has knowledge of the discharge, (2) reporting is possible, and (3) reporting can be provided without substantially impeding cleanup or other emergency measures. Initial reporting of Category 1 SSOs must be reported to the Online SSO System as soon as possible but no later than 3 business days after the Enrollee is made aware of the SSO. Minimum information that must be contained in the 3-day report must include all information identified in section 9 below, except for item 9.K. A final certified report must be completed through the Online SSO System, within 15 calendar days of the conclusion of SSO response and remediation. Additional information may be added to the certified report, in the form of an attachment, at any time. The above reporting requirements do not preclude other emergency notification requirements and timeframes mandated by other regulatory agencies (local 19F-58 Monitoring and Reporting Program No. 2006-0003-DWQ Page 2 of 5 Statewide General WDRs for Sanitary Sewer Systems 5/2/2006 County Health Officers, local Director of Environmental Health, Regional Water Boards, or Office of Emergency Services (OES)) or State law. 5. Category 2 SSOs — All SSOs that meet the above criteria for Category 2 SSOs must be reported to the Online SSO Database within 30 days after the end of the calendar month in which the SSO occurs (e.g. all SSOs occurring in the month of January must be entered into the database by March 1st). 6. Private Lateral Sewage Discharges — All sewage discharges that meet the above criteria for Private Lateral sewage discharges may be reported to the Online SSO Database based upon the Enrollee's discretion. If a Private Lateral sewage discharge is recorded in the SSO Database, the Enrollee must identify the sewage discharge as occurring and caused by a private lateral, and a responsible party (other than the Enrollee) should be identified, if known. 7. If there are no SSOs during the calendar month, the Enrollee will provide, within 30 days after the end of each calendar month, a statement through the Online SSO Database certifying that there were no SSOs for the designated month. 8. In the event that the SSO Online Database is not available, the enrollee must fax all required information to the appropriate Regional Water Board office in accordance with the time schedules identified above. In such event, the Enrollee must also enter all required information into the Online SSO Database as soon as practical. Mandatory Information to be Included in SSO Online Reporting All Enrollees must obtain SSO Database accounts and receive a "Username" and "Password" by registering through the California Integrated Water Quality System (CIWQS). These accounts will allow controlled and secure entry into the SSO Database. Additionally, within thirty (30) days of receiving an account and prior to recording SSOs into the SSO Database, all Enrollees must complete the "Collection System Questionnaire", which collects pertinent information regarding an Enrollee's collection system. The "Collection System Questionnaire" must be updated at least every 12 months. At a minimum, the following mandatory information must be included prior to finalizing and certifying an SSO report for each category of SSO: 9. Category 2 SSOs: A. Location of SSO by entering GPS coordinates; B. Applicable Regional Water Board, i.e. identify the region in which the SSO occurred; C. County where SSO occurred; D. Whether or not the SSO entered a drainage channel and/or surface water; E. Whether or not the SSO was discharged to a storm drain pipe that was not fully captured and returned to the sanitary sewer system; 19F-59 Monitoring and Reporting Program No. 2006-0003-DWQ Statewide General WDRs for Sanitary Sewer Systems Page 3 of 5 5/2/2006 F. Estimated SSO volume in gallons; G. SSO source (manhole, cleanout, etc.); H. SSO cause (mainline blockage, roots, etc.); I. Time of SSO notification or discovery; J. Estimated operator arrival time; K. SSO destination; L. Estimated SSO end time; and M. SSO Certification. Upon SSO Certification, the SSO Database will issue a Final SSO Identification (ID) Number. 10. Private Lateral Sewage Discharges: A. All information listed above (if applicable and known), as well as; B. Identification of sewage discharge as a private lateral sewage discharge; and C. Responsible party contact information (if known). 11.Category 1 SSOs: A. All information listed for Category 2 SSOs, as well as; B. Estimated SSO volume that reached surface water, drainage channel, or not recovered from a storm drain; C. Estimated SSO amount recovered; D. Response and corrective action taken; E. If samples were taken, identify which regulatory agencies received sample results (if applicable). If no samples were taken, NA must be selected. F. Parameters that samples were analyzed for (if applicable); G. Identification of whether or not health warnings were posted; H. Beaches impacted (if applicable). If no beach was impacted, NA must be selected; I. Whether or not there is an ongoing investigation; J. Steps taken or planned to reduce, eliminate, and prevent reoccurrence of the overflow and a schedule of major milestones for those steps; K. OES control number (if applicable); L. Date OES was called (if applicable); M. Time OES was called (if applicable); N. Identification of whether or not County Health Officers were called; 0. Date County Health Officer was called (if applicable); and P. Time County Health Officer was called (if applicable). Reporting to Other Regulatory Agencies These reporting requirements do not preclude an Enrollee from reporting SSOs to other regulatory agencies pursuant to California state law. These reporting requirements do not replace other Regional Water Board telephone reporting requirements for SSOs. 19F-60 Monitoring and Reporting Program No. 2006-0003-DWQ Page 4 of 5 Statewide General WDRs for Sanitary Sewer Systems 5/2/2006 1. The Enrollee shall report SSOs to OES, in accordance with California Water Code Section 13271. Office of Emergency Services Phone (800) 852-7550 2. The Enrollee shall report SSOs to County Health officials in accordance with California Health and Safety Code Section 5410 et seq. 3. The SSO database will automatically generate an e-mail notification with customized information about the SSO upon initial reporting of the SSO and final certification for all Category 1 SSOs. E-mails will be sent to the appropriate County Health Officer and/or Environmental Health Department if the county desires this information, and the appropriate Regional Water Board. B. Record Keeping 1. Individual SSO records shall be maintained by the Enrollee for a minimum of five years from the date of the SSO. This period may be extended when requested by a Regional Water Board Executive Officer. 3. All records shall be made available for review upon State or Regional Water Board staff's request. 4. All monitoring instruments and devices that are used by the Enrollee to fulfill the prescribed monitoring and reporting program shall be properly maintained and calibrated as necessary to ensure their continued accuracy; 5. The Enrollee shall retain records of all SSOs, such as, but not limited to and when applicable: a. Record of Certified report, as submitted to the online SSO database; b. All original recordings for continuous monitoring instrumentation; C. Service call records and complaint logs of calls received by the Enrollee; d. SSO calls; e. SSO records; f. Steps that have been and will be taken to prevent the SSO from recurring and a schedule to implement those steps. g. Work orders, work completed, and any other maintenance records from the previous 5 years which are associated with responses and investigations of system problems related to SSOs; h. A list and description of complaints from customers or others from the previous 5 years; and i. Documentation of performance and implementation measures for the previous 5 years. 6. If water quality samples are required by an environmental or health regulatory agency or State law, or if voluntary monitoring is conducted by the Enrollee or its agent(s), as a result of any SSO, records of monitoring information shall include: 19F-61 Monitoring and Reporting Program No. 2006-0003-DWQ Page 5 of 5 Statewide General WDRs for Sanitary Sewer Systems 5/2/2006 a. The date, exact place, and time of sampling or measurements; b. The individual(s) who performed the sampling or measurements; C. The date(s) analyses were performed; d. The individual(s) who performed the analyses; e. The analytical technique or method used; and, f. The results of such analyses. C. Certification 1. All final reports must be certified by an authorized person as required by Provision J of the Order. 2. Registration of authorized individuals, who may certify reports, will be in accordance with the CIWQS' protocols for reporting. Monitoring and Reporting Program No. 2006-0003 will become effective on the date of adoption by the State Water Board. CERTIFICATION The undersigned Clerk to the Board does hereby certify that the foregoing is a full, true, and correct copy of a resolution duly and regularly adopted at a meeting of the State Water Board held on May 2, 2006. Song Her Clerk to the Board 19F-62 r:199al111M: ORGANIZATIONAL CHART, THE CITY OF SANTA ANA, PUBLIC WORKS AGENCY 19F-63 Q 2 U W Q c-0a r' zc z gg ps� yi§ tl�a bug tlQ� ypE§ WWd 98$ WaR 3;w 'v 5 8 W6a Wfi— Wigp WY' W�� WRa v @ a x �aa �`•d �'e .A tlt� wig p e ��� 3p 3� 3� 3 w j_ssssss APPENDIX C CITY OF SANTA ANA SEWAGE SPILL PROCEDURES 19F-65 CITY OF SANTA ANA SEWER SYSTEM OVERFLOW (SSO) SEWAGE SPILL PROCEDURES REVISION 4.0 (4/17) 19 F-66 TABLE OF CONTENTS ITEM PAGE Title................................................................................................................................. 1 Tableof Contents............................................................................................................ 2 Acronyms and Definitions................................................................................................ 3 General Information......................................................................................................... 4 Notifythe Supervisor....................................................................................................... 6 Containthe Spill.............................................................................................................. 8 STOPthe Spill............................................................................................................... 10 Reportthe Spill.............................................................................................................. 11 CleanUp the Spill......................................................................................................... 15 APPENDICES Appendix A — Document Revision Log.......................................................................... 18 Appendix B — Sanitary Sewer Overflow Reporting Guidelines ...................................... 20 Appendix C — Sanitary Sewer Overflow (Field Form) .................................................... 21 Appendix D — Volume Estimation Examples................................................................. 26 REVISION 4.0 (4/17) 19 F-67 2 ACRONYMS AND DEFINITIONS CIWQS — California Integrated Water Quality System GPM — Gallons Per Minute GAL - Gallons LRO — Legally Responsible Officer OCEMA — Orange County Environmental Management Agency OCFA — Orange County Fire Authority OCHCA — Orange County Health Care Agency OCSD — Orange County Sanitary District OES — Office of Emergency Services PWA — Public Works Agency RWQCB — Regional Water Quality Control Board SSO — Sanitary Sewer Overflow DEFINITIONS Flow Rate — The amount of fluid that flows in a given time. For the purpose of this manual, flow rate is expressed in gallons per minute (GPM) Legally Responsible Official (LRO) — Is a person who is legally responsible to represent the sewer agency and the information being presented to the State. Public right-of-way — Is a path for public access either meaning a sidewalk or street and is not restricted by private land ownership. Sanitary Sewer Overflow (SSO) — is a condition whereby untreated sewage is discharged into the environment prior to reaching sewage treatment facilities. Storm Drain — Is a drain or drain system that is designed to drain excess rain and ground water from paved streets, parking lots, sidewalks, and roofs. Waters of the State — Is any creek, river, channel, lake, or ocean. REVISION 4.0 (4/17) 19 F-6$ GENERAL INFORMATION The objectives of a sewer system overflow (SSO) sewage spill response procedure are to protect public health, the environment, and public and private property. These objectives are accomplished by notifying, containing, stopping, cleaning up, and reporting the (SSO) to the appropriate authorities. CrIONOMLIJIff]:Z0Z014011 UM When responding to a sewage spill, the following general procedures should be followed in order: 1st: NOTIFY THE SUPERVISOR AND OR ON -CALL SUPERVISOR 2nd: CONTAIN THE SPILL 3rd: STOP THE SPILL 4th: CLEAN UP THE SPILL 5th: REPORT THE SPILL TO APPROPRIATE AUTHORITIES WITHIN 2 HOURS OF BECOMING AWARE OF THE SPILL (Refer to Appendix A, Sanitary Sewer Overflow Reporting Guidelines) SEWAGE SPILL TYPES Any incident in which sewage is discharged onto the surface is considered a sewage spill. There are four types of SSO's; Category 1, Category 2, Category 3 and Private. Category 1: • A spill of any volume that reaches a drainage channel and/or waters of the State such as a river, creek, or ocean. • A spill of any volume that enters a storm drain pipe that is not fully recovered and returned to the sanitary sewer system. Category 2: A spill that is 1,000 gallons or greater: o That does not reach a drainage channel and/or waters of the State such as a river, creek, or ocean. o That enters a storm drainpipe but is fully recovered and returned to the sanitary sewer system. REVISION 4.0 (4/17) 19 F-69 4 Category 3: • Less than 1,000 gallons. • Spill that does not reach a drainage channel and/or waters of the State. • Spill that enters a storm drainpipe but is fully recovered and returned to the sanitary sewer system. Private Spills: Discharges of untreated or partially treated wastewater resulting from blockages or other problems within a privately owned sewer lateral connection to the enrollee's sanitary sewer system or from other private sewer assets. SSO CATEGORY DETERMINATION DIAGRAM Did System? // Did SSO Reach Originate in the Yes Ves SSO Occurs Storm Drain or Public Sewer Waters of the System? Stale? No INo Private SSO Was the SSO Fully N0 Category 1 SSO Recovered? Yes Was the SSO 1,000 Gallons or Yes Category 2 SSO Greater? No Category 3 SSO REVISION 4.0 (4/17) 19 F -7 0 5 NOTIFY THE SUPERVISOR Upon receiving a call after normal working hours to respond to any sewer spill, the designated primary on -call employee shall immediately contact the on -call water resources maintenance supervisor and inform him of the sewer spill event. The primary on -call employee shall then call the rest of the on -call crew and they shall report directly to the City Yard. They shall retrieve a vacuum truck and a bobtail truck with appropriate sewer spill response equipment to the sewer spill location. The intent is to reduce the response time required to move the necessary equipment and manpower to the sewer spill location and to minimize the sewer spill time. It is mandatory for the on -call water resources maintenance supervisor to attend the sewer spill site and take over the SSO response operation upon his arrival. During normal working hours all phone calls and coordination will be handled by a Public Works Agency (PWA) - Water Resources Maintenance Supervisor. Name Title Cell No. Alex Reyes Water Services Supervisor (714) 328-7535 Mike Murrietta Water Services Supervisor (714) 328-5233 Edmundo Villela Water Quality Supervisor (714) 469-3244 Mike Garcia Water Services Crew Leader (714) 402-7042 David Carba'al Water Services Crew Leader 1 (714) 328-7617 Rudy Rosas Senior Civil Engineer 1 (714) 552-6956 SEWER SYTEM OVERFLOW (EQUIPMENT REQUIRED): Vacuum Truck Bobtail Truck REVISION 4.0 (4/17) 19 F-71 6 • Sand • Traffic Control — equipment and devices • Misc. Equipment (Shovels, sledge hammer, Manhole lift, etc.) Steps to Take (After Hours): 1. Contact On -call supervisor (Immediately) 2. Call the On -call crew to report to City Yard, one to retrieve a vacuum truck and the other to retrieve a bobtail truck, and additional vacuum truck if needed REVISION 4.0 (4/17) 19 F-72 CONTAIN THE SPILL Upon arriving at the spill location, the on -call duty water employee shall call the on -call Supervisor/Crew Leader a second time and report the spill status. He shall then; Take immediate action to contain the spill to prevent sewage from entering storm drains, channels or other critical infrastructure. Establish perimeters and control zones with cones, barricades, vehicles or terrain. (KEEP OUT ZONE) at all times. Collect representative photos of the spill location and flow rates. Notify the appropriate authorities. Refer to Appendix A, Sanitary Sewer Overflow Reporting Guidelines. Small spills can often be contained with sand berms. The additional personnel called out to assist the on -call duty water employee with the spill, shall make sure to have shovels and sand available on the bobtail truck used to respond to spills. Medium spills may be contained with large sand berms, in strategic locations. Medium size spills may also require vacuuming and hauling the sewage or pumping the sewage to a sewer manhole for disposal, to prevent sewage from flowing over dikes. Use plastic sheeting to block storm drain inlets and other critical locations. Call the on -call Supervisor/Crew Leader for direction and support. Large spills (spills more than a few gallons per minute that are likely to reach a storm drain inlet) in the public right of way may require various actions for containment, as follows: Build large sand berms to contain sewage. Block storm drains at inlets or at manholes at critical line intersection locations. Block sewage flow in channels with berms. Call contractor for vacuum trucks to remove sewage off site and for disposal. (At the discretion of the water maintenance supervisor and/or crew leader on - call). o Orange County Pumping at (714) 836-6384 o Houston Harris, PCS at (909) 721-1756 o Darling International at (714) 556-7867 Use a sewer pump and hoses to pump to a sewer manhole. Contact OCSD maintenance personnel for on -site support with vacuum trucks and other equipment as needed, if contractors are not available. Contain the sewage in a low area. Estimate the rate of overflow. Call the on -call Supervisor/Crew Leader for direction and support. REVISION 4.0 (4/17) 19 F-73 8 Private Spills, occur on private property, make all efforts to contain the spill on the private property. Dike the spillage before it enters the public right of way. If it isn't practical to contain it on private property, contain the spill in the public right-of-way, before it enters a storm drain. Steps to Take: 1. Contact callout supervisor a second time (Provide details and up to date information) 2. Contain spill 3. Establish perimeters and control zones (KEEP OUT ZONE) 4. Make the appropriate calls to the required authorities. Refer to Appendix A, Sanitary Sewer Overflow Reporting Guidelines. REVISION 4.0 (4/17) 19 F -74 9 STOP THE SPILL For spills originating in city owned sewer mains (public spills), clear the line blockage using the equipment and methods as you were trained to do using City vacuum trucks. In the event of an unusual situation, call the appropriate Supervisor/Crew Leader for support. If the sewage spill originates on private property (private spills), contact the responsible person (usually a property manager or owner) and direct them to immediately hire a contractor to correct the problem and perform cleanup work. Take the necessary actions to prevent the sewage from entering the public right of way or storm drain until the contractor corrects the problem such as a sand containment berm. Determine the name and contact number of the responsible party for the private property (owner, property manager, etc.). If the spill originates on private property, call the Orange County Health Care Agency. If the property owner is not willing to comply, contact the City of Santa Ana Code Enforcement division. Call them at (714) 667-2780 (main line) or (714) 667-2789; their hours of operation are 8:00 a.m. to 7:00 p.m. from Monday thru Thursday. The City of Santa Ana Water Resources cannot shut off the water to the property unless directed by a supervisor. REVISION 4.0 (4/17) 19 F -7 5 10 REPORT THE SPILL It is the on -call water resources maintenance supervisor responsibility to document and report to all agencies of the existence of the SSO. After the spill is contained, all sewage spills, regardless of size, must be reported as soon as possible by phone to the Environmental Health Division of the Orange County Health Care Agency (OCHCA). During working hours, call OCHCA directly at (714) 433-6419. After working hours and on the weekends, notify OCHCA by calling Orange County Control One (available 24 hours) at (714) 628-7008. Let Orange County Control One know that you are making an official spill notification. If you need assistance from the Orange County Environmental Management Agency (OCEMA) or OCHCA, ask Control One to have OCEMA or OCHCA call you (see Emergency Contractors and Mutual Aid section on page 9). Note: If you see the release of what may be hazardous material from private property, call the Orange County Fire Authority (OCFA) Hazmat Team at (714) 573-6250. The Orange County Health Care Agency should also be called at (714) 433-6419 for this type of problem. Public Works Agency employees are not allowed to collect and or vacuum any substance other than sewage per OCSD rules and regulations. Other agencies may also need to be contacted, depending on the conditions present. Ask the on -call Supervisor/Crew Leader for direction. A mandatory debriefing meeting for the SSO will be held no later than 72 hours after the SSO has occurred. This meeting will be held between Engineering, the Water Resources Maintenance Supervisor in charge during the spill and at least one crew member attending the SSO activities. Written reports of all public sewer spills must be prepared under the California Integrated Water Quality System (CIWQS) system and by a City authorized user. The Sanitary Sewer Overflow (CIWQS Reporting Form) and authorized City users are provided in Appendix B. All CIWQS reporting must be done via the online reporting system (CIWQS) website. For the on -call duty employee it is very important to write down all relevant information such as dates, times, names of persons contacted, estimated flow rate and volume of sewage spilled, methods used to determine spill flow rate and volume estimates, names of people responding, etc. The on -call duty employee is also required to provide photographs of the sewer spill, complete the attached Sanitary Sewer Overflow (Field Form) (see Appendix C) and turn it in to the appropriate Supervisor. The on -call supervisor shall review and complete the form entirely. REVISION 4.0 (4/17) 19 F-76 11 CATEGORY 1 SPILL REPORTING: Category 1 spills include: • A spill of any volume that reaches a drainage channel and/or waters of the State such as a river, creek, ocean, or • A spill of any volume that enters a storm drain pipe that was not fully recovered and returned to the sanitary sewer system. Reporting Reporting for all Category 1 spills shall be made by the on -call duty water supervisor/crew leader person and shall be handled as follows: 1. If the Category 1 SSO, contact the California Office of Emergency Services (Cal OES) at 1-(800) 852-7550 WITHIN 2 HOURS after becoming aware of the spill and wait on the phone for a control number. Cal OES will make a report and fax it to the Regional Water Quality Control Board (RWQCB). Cal OES will provide a Control Number, be sure to record this number for spill reporting purposes. If the spill is very large or hazardous, Cal OES will contact RWQCB and County Health Care Agency (HCA) personnel. 2. Submit a draft report within 3 business days of becoming aware of the SSO and certify within 15 calendar days of SSO end date. Enter data into the CIWQS Online SSO Database (http://ciwqs.waterboards.ca.gov/). 3. Category 1 sewer spill certification will be performed by the City's Legally Responsible Officer (LRO). CATEGORY 2 SPILL REPORTING: Category 2 spills are: 1,000 gallons or greater which: o Does not reach a drainage channel and/or waters of the State such as a river, creek, ocean, or o Enters a storm drainpipe but is fully recovered and returned to the sanitary sewer system. Reporting Reporting for all Category 2 spills shall be made by the on -call duty employee, water maintenance supervisor, and or water maintenance crew leader and shall be handled as follows: 1. Call the Environmental Health Division of the Orange County Health Care Agency (OCHCA). During working hours, call OCHCA directly at (714) 433- 6419. After working hours and on the weekends, notify OCHCA by calling Orange County Control One (available 24 hours) at (714) 628-7008. REVISION 4.0 (4/17) 19 F-77 12 2. Submit a draft report within 3 business days of becoming aware of the SSO and certify within 15 calendar days of SSO end date. Enter data into the CIWQS Online SSO Database(http://ciwgs.waterboards.ca.gov/). 3. Category 2 sewer spill certification will be performed by the City's Legally Responsible Officer (LRO). CATEGORY 3 SPILL REPORTING: Category 3 spills are: Less than 1,000 gallons which: • Does not reach a drainage channel and/or waters of the State such as a river, creek, ocean, or o Enters a storm drainpipe but is fully recovered and returned to the sanitary sewer system. Reporting Reporting for all Category 3 spills shall be made by the on -call duty employee, water maintenance supervisor, and or water maintenance crew leader and shall be handled as follows: 1. Call the Environmental Health Division of the Orange County Health Care Agency (OCHCA). During working hours, call OCHCA directly at (714) 433- 6419. After working hours and on the weekends, notify OCHCA by calling Orange County Control One (available 24 hours) at (714) 628-7008. 2. Category 3 spills must be reported and certified through the California Integrated Water Quality System (CIWQS) within 30 days after the end of the calendar month in which the SSO occurred. 3. Category 3 sewer spill certification will be performed by the City's Legally Responsible Officer (LRO). ►ZIcwi_rrP-MVIAF4WOZ101 rWTcCI Private spills are: Any spills originating from private property. Reporting for all Private spills shall be made by the on -call duty employee, water maintenance supervisor, and or water maintenance crew leader and shall be handled as follows: Contact Orange County Health Care Agency at (714) 433-6419 as described above within 2 hours after containing the spill. REVISION 4.0 (4/17) 19 F-%8 1, SSO TECHNICAL REPORT: Submit within 45 calendar days after the end of any Category 1 SSO in which 50,000 gallons or greater are spilled to surface waters. 1. Conduct water quality sampling within 48 hours after initial SSO notification for Category 1 SSOs in which 50,000 gallons or greater are spilled to surface waters. "NO SPILL" CERTIFICATION: Certify that no SSOs occurred within 30 calendar days of the end of the month or, if reporting quarterly, the quarter in which no SSOs occurred. REVISION 4.0 (4/17) 19 F-79 14 CLEAN UP THE SPILL All spills must be cleaned up. Affected areas shall be washed down and the wash water vacuumed and disposed of into the sewer and or hauled off to an appropriate waste facility (i.e.: Orange County Sanitation District, OCSD). For large spills requiring additional equipment and manpower, the contract pumping companies listed below can provide these services. Wet berm material, sandbags, etc. must be removed and disposed of properly. Call the appropriate Supervisor for direction and support. The on -call Supervisor/Crew Leader will direct any special requirements for spill cleanup, such as disinfection. Do not apply disinfectant until directed to do so by the on - call Supervisor/Crew Leader. All water used to disinfect shall be vacuumed and disposed of into the sewer and or hauled off to an appropriate waste facility. (i.e.: Orange County Sanitation District, OCSD). EMERGENCY CLEAN UP CONTRACTORS The following contractors may be contacted to provide assistance with spill containment and cleanup: o Orange County Pumping at (714) 836-6384 o Houston Harris, PCS at (909) 721-1756 Darling International at (714) 556-7867 These contractors will provide vacuum trucks and other equipment as needed in emergency situations. They can also assist with clean up and disinfection of contaminated and affected spill areas. They are available for emergencies and on special situations at any time. Contact the on -call supervisor and or crew leader for assistance prior to calling the emergency contractors. Orange County Environmental Management Agency (OCEMA) The OCEMA is divided into a public works section and a water pollution section. Both sections provide access to OCEMA flood and road facilities, but each section has its own particular responsibilities. The Public Works section of OCEMA provides equipment and crews as requested for emergency containment of water and waste. This section also provides detailed information regarding OCEMA flood control and road facilities. The OCEMA Water Pollution section provides information regarding flood control and storm drain systems, and advice regarding characteristics of pollutants, containment measures and cleanup procedures. This section also provides some chemical analysis capabilities for water and waste, directs and monitors cleanup activities where OCEMA REVISION 4.0 (4/17) 19 F -$ 0 15 jurisdiction and facilities are involved, and provides access to rainfall and other weather data from the ALERT Flood Warning Network. To contact either OCEMA section, call Orange County Control One (available 24 hours) at (714) 628-7008 and inform them of the type of assistance that is needed. Orange County Sanitation District (OCSD) OCSD should be contacted whenever a spill involves an OCSD trunk sewer facility. They may provide assistance with vactor trucks and other equipment in emergency situations after attempts to use contract services prove unsuccessful. Contact OCSD at (714) 962-2411. City of Santa Ana Storm Water Management Division The City of Santa Ana Storm Water Management Division personnel should be contacted whenever a spill reaches the storm drain system and is not fully recovered by the responding personnel. Contact Carlos Castellanos at (714) 647-5642 or his cell phone at (714) 486-4660, or Thomas Lo at (714) 647-5659. APPROVED VOLUME CALCULATION METHODS EYEBALL ESTIMATION METHOD (for spills 200 gallons or less) 1. Position yourself so that you have a vantage point where you can see the entire spill. 2. Imagine one or more buckets or barrels of water tipped over. Depending on the size of the spill, select a bucket or barrel size as a frame of reference. 3. Estimate the volume of the sewage spill by comparing it to your knowledge of the appearance of a known quantity of water. 4. If rainfall is a factor in the spill, estimate what amount of the spill is rainwater and subtract that from your initial estimation. PHOTO COMPARISON METHOD 1. Refer to the photos in Appendix C to estimate the flow rate in gpm. 2. Calculate the gallons based on the flow rate and the total length of time of the spill (GPM X Time = Total Gallons) AREA/VOLUME PONDED SEWAGE METHOD 1. Draw an outline of the spill, and then break the footprint down into recognizable shapes. Then calculate the area of each shape REVISION 4.0 (4/17) 19 F -81 16 RECTANGLE CIRCLE TRIANGLE H W E I I D DIAMETER G H T LENGTH BASE • Rectangle: Area = length X width • Circle: Area = 3.14 X Radius' • Triangle: Area = % X (Base X Height) 2. Measure the depth of the liquid in multiple areas to calculate the average depth. 3. Calculate the total volume in gallons. (Area X Depth X 7.48) = Total Gallons MANHOLE COVER FLOW MEASUREMENT 1. Refer to Appendix D for determining volume based on manhole pick holes and vent holes. REVISION 4.0 (4/17) 19 F -$ 2 17 Appendix A Document Revision Log REVISION 4.0 (4/17) 19 F -$ 3 18 The following is a summary of revisions that have been made to this document. Revision No. Section Description Date Revised By 0.0 All Document version 3.0 created 10/12 R. Rosas 1.0 Updated contact information Added "Revision Log" REVISION 4.0 (4/17) 19 F-84 19 Appendix B Sanitary Sewer Overflow Reporting Guidelines REVISION 4.0 (4/17) 19 F -$ 5 20 Expanded Form Orange County Santa Ana Region Sanitary Sewer Overflow Reporting Guidelines Statewide General Waste Discharge Requirements Order No 2006-0003 finds that all federal and state agencies, municipalities. counties, districts, and other public entities that own or operate sanitary sewer systems greater than one mile in length requires notification and reporting of all sanitary sewer overflows (SSOs). SSOs are defined as any overflow, spill, release, discharge or diversion of wastewater from a sanitary sewer system. (See page 5 of the Order No. 2006-0003 for the complete definition of SSOs). Type of Spill Agency(s) to Notification Report Timeframe No ' b hone - Timeframe- Category 1 — Discharges of untreated or partially OES Within 2 hours Submit Draft report treated wastewater of any volume resulting from OCHCA per staff of becoming within 3 business days an enrollee's sanitary sewer system failure or flow request. aware of any of becoming aware of condition that: OC Public Works Category 1 SSO the SSO. A. Reach surface water and/or reach a drainage per staff request. greater than or channel tributary to a surface water; or equal to 1,000 Certify within 15 B, Reach a municipal separate storm sewer gallons, notify calendar days of SSO system and are not fully captured and the OES and end date. returned to the sanitary sewer system or not obtain a otherwise captured and disposed of properly notification SSO Technical Report: (Any volume of wastewater not recovered control number. Certify within 45 from the municipal separate storm sewer calendar days after the system is considered to have reached surface end date of any water unless the storm drain system Category 1 SSO in discharges to a dedicated storm water or which 50,000 gallons or ground water infiltration basin (e.g., infiltration greater is spilled to pit, percolation pond).) surface waters. Category 2 — Discharges of untreated or partially OCHCA per staff Immediate Submit Draft report treated wastewater of 1,000 gallons or greater request. within 3 business days resulting from an enrollee's sanitary sewer system of becoming aware of failure or flow condition that do not reach surface the SSO. water, a drainage channel, or a municipal separate storm sewer system unless the entire SSO Certify within 15 discharged to the storm drain system is fully calendar days of SSO recovered and disposed of properly. end date. Category 3 — All other discharges of untreated or OCHCA per staff Immediate Submit Certified report partially treated wastewater resulting from an request. within 30 calendar days enrollee's sanitary sewer system failure or flow of the end of month in condition. which SSO occurred. Private lateral — Discharges of untreated or partially Governing PLSDs that the enrollee treated wastewater resulting from blockages or city/county. becomes aware of may other problems within a privately owned sewer OCHCA per staff be voluntarily reported lateral connected to the enrollee's sanitary sewer request. to the CIWQS Online system or from other private sewer assets. SSO Database. SSO NOTIFICATION CONTACTS: Normal Hours After Hours OCHCA (Please call down the list until someone has been contacted) (n�433-6419 (Office Support Staff) Control 1: (714) 628-7008 (will contact 12i Mike Fennessy (714) 433-6280 OCHCA on -call staff). (3) Dan Yokoyama (714) 433-6288 14i Larry Brennler (714) 433-6284 (9) Larry Hone bourne 714 433-6015 RWQCB - Santa Ana Region (951) 782-4130 RWQCB: (951) 782-4130 (voice mail) Najah Amin (951) 320-6362 OES: (800) 852-7550 OES (Office of Emergency Services) (800) 852-7550 24 hours OC Public Works (714) 955-0600 (storm drain/flood channel facility owners) Control 1: (714) 628-7008 (877) 89-SPILL (897-7455) 24 HR. Hotline Developed by the Orange county Sanitation District with RWQCB. OCHCA and OC Publie Works, Last updated on 09/10/13 at 2:25 PM 19 F —86 Appendix C Sanitary Sewer Overflow (Field Form) REVISION 3.0 (10/13) 19 F-87 21 SSO SPILL REPORTING FIELD FORM NOTE: ALL On -Call personnel that are required to respond to sewer spills shall read and understand the complete Sewage Spill Procedures contained in the emergency callout manual. When responding to a sewage spill, the following general procedures should be followed in order: 1. NOTIFY SUPERVISOR AND OR ON CALL SUPERVISOR (IMMEDIATELY) 2. CONTAIN THE SPILL 3. STOP THE SPILL 4. CALL AND REPORT TO APPROPIATE AUTHORITIES 5. CLEAN UP THE SPILL 6. FIELD REPORTS — ON CALL SUPERVISOR SHALL VERIFY AND FILL ALL DATA FOR THE SSO. BASIC SPILL INFORMATION: 1.) DATE: 2.) SPILL LOCATION: Address / Street Intersection Spill Point (NM#, CO, etc.) 3.) TIME SSO STARTED (If known): 4) 5.) 6.) 7.) 8.) TIME CITY WAS NOTIFIED: OPERATOR ARRIVAL TIME: PRIVATE PROPERTY (Y ORN): SPILL END TIME: ESTIMATED SPILL FLOW RATE: (Number of pick holes where water is coming out out of the MH inches) 9.) ESTIMATED SPILL VOLUME LOST: ESTIMATED SPILL VOLUME RECOVERED: TOTAL SPILL (VOLUME) (FLOW RATE X MIN): SPILL REASON/CAUSE: (gpm) (See Appendix C) Height of water spout (GAL.) (GAL.) REVISION 3.0 (10/13) 19 F -88 22 SPILL REPORTING TYPE OF SPILL: TYPE OF DESCRIPTION AGENCY(S) TO NOTIFICATON TIME SPILL NOTIFY BY PHONE FRAME Category 1 1. Spill that has entered a storm drain inlet 1. Cal OES 1. Within 2 Hours or channel and not recovered 2. OC Public Works 2. Immediate Category 2 2. Spill that is greater less than 1,000 1. OCHCA 1. Within 2 Hours gallons and has been contained prior to reaching a storm drain or channel or fully recovered from storm drain Category 3 3. Spill that is less than 1,000 gallons and 1. OCHCA 1. Within 2 Hours has been contained prior to reaching a storm drain or channel or fully recovered from storm drain Private 4. Any spill that originates on private 1. OCHCA 1. Within 2 Hours Lateral property NOTIFICATION LIST PERSON CONTACTED TIME DATE INITIALS Agency Normal Hours After Hours OCHCA Health Care (714) 433-6419 (714) 628-7008 A enc OC Public (714) 955-0600 (714) 628-7008 Works Santa Ana (714) 647-5074 (714) ???-??? NPDES Cal OES (800) 852-7550 (800) 852-7550 Cal OES Control Number (if Category 1 and greater than 1,000 gal): OPERATOR/MAINTENANCE PERSON RESPONDING TO SPILL: (Name) (Signature) (Date) REVISION 3.0 (10/13) 19 F-89 23 THE FOLLOWING IS TO BE COMPLETED BY THE ON -CALL SUPERVISOR SPILL CERTIFICATION ❑ Did the sewer spill enter a storm drain pipe (Y or N) ❑ Was the sewer spill fully recovered and returned to the sanitary sewer system or disposed of properly (Y or N) ❑ Did Sewer Spill enter a drainage channel and/or surface water (Y or N) (EX: Creek, River, or Ocean) ❑ Was Cal OES Contacted (for Category 1 and greater than 1,000 gallons) (Y or N) ❑ Cal OES Control Number NAME OF ON -CALL SUPERVISOR SIGNED: (On -Call Supervisor) DATE: (MM/DD/YY) REVISION 3.0 (10/13) 19 F-90 24 POST — SEWER SPILL INVESTIGATION Spill Date: Spill Type: ❑ Private ❑ Public Post- Spill (Work Plan): Existing Sewer Video (Y/N): SSO Cause/Reason (findings): Spill Location: Spill Category: Corrective Measures (Check Applicable Box): ❑ InfraMAP(Add Spill) ❑ Pipe (Spot Replacement) ❑ Monitoring (Smart Cover) ❑ Root Control (Foam) ❑ Pipe Lining ❑ Closed Circuit Television (CCTV) :1 FOG Program (Enforcement) M.H. Rehabilitation Other (Specify) REVISION 3.0 (10/ 13) 1 9 F -91 25 Appendix D (Volume Estimation Examples) REVISION 3.0 (10/13) 19 F-92 26 Collection System Collaborative Benchmarking Group Best Practices for Sanitary Sewer Overflow (SSO) Prevention and Response Plan Attachment D - Sample Templates for SSO Volume Estimation TABLE 'A' Height of spout above M/H rim H in inches S S O FLO a Min. Sewer size in which these flows 1/4 1 0.001 1/2 3 0.004 3/4 6 0.008 1 9 0.013 1 1/4 12 0.018 1 1/2 16 0.024 1 3/4 21 0.030 2 25 0.037 21/4 31 0.045 21/2 38 0.054 2 3/4 45 0.065 3 54 0.077 31/4 64 0.092 31/2 75 0.107 3 3/4 87 0.125 4 100 0.145 41/4 115 0.166 41/2 131 0.189 4 3/4 148 0.214 5 166 0.240 51/4 185 0.266 51/2 204 0.294 5 3/4 224 0.322 6" 6 244 0.352 61/4 265 0.382 61/2 286 0.412 6 3/4 308 0.444 7 331 0.476 71/4 354 0.509 71/2 377 0.543 7 3/4 401 0.578 8" 8 426 0.613 81/4 451 0.649 81/2 476 0.686 8 3/4 502 0.723 9 529 0.761 kiffaaM�7 Height of spout above M/H rim H in inehecp S S O FLOW a Min. Sewer size in which these flows are possible 1/4 1 0.002 1/2 4 0.006 3/4 8 0.012 1 13 0.019 1 1/4 18 0.026 11/2 24 0.035 1 3/4 31 0.044 2 37 0.054 21/4 45 0.065 21/2 55 0.079 2 3/4 66 0.095 3 78 0.113 31/4 93 0.134 31/2 109 0.157 3 3/4 127 0.183 4 147 0.211 41/4 169 0.243 41/2 192 0.276 4 3/4 217 0.312 6" 5 243 0.350 51/4 270 0.389 51/2 299 0.430 5 3/4 327 0.471 6 357 0.514 61/4 387 0.558 8" 61/2 419 0.603 6 3/4 451 0.649 7 483 0.696 7 1 /4 517 0.744 71/2 551 0.794 7 3/4 587 0.845 10" 8 622 0.896 81/4 659 0.949 81/2 697 1.003 8 3/4 734 1.057 9 773 1.113 Disclaimer: This sanitary sewer overflow table was developed by Ed Euyen, Civil Engineer, P.E. No. 33955, California, for County Sanitation District 1. This table is provided as an example. Other Agencies may want to develop their own estimating tables. 19F-93 Collection System Collaborative Benchmarking Group Best Practices for Sanitary Sewer Overflow (SSO) Prevention and Response Plan The formula used to develop Table A measures the maximum height of the water coming out of the maintenance hole above the rim. The formula was taken from hydraulics and its application by A.H. Gibson (Constable & Co. Limited). Example Overflow Estimation: The maintenance hole cover is unseated and slightly elevated on a 24" casting. The maximum height of the discharge above the rim is 5 1/4 inches. According to Table A, these conditions would yield an SSO of 185 gallons per minute. FLOW OUT OF M/H WITH COVER IN PLACE Height to be measured This sanitary sewer overflow drawing was developed by Debbie Myers, Principal Engineering Technician, for Ed Euyen, Civil Engineer, P.E. No. 33955, California, of County Sanitation District 1. 19F-94 Collection System Collaborative Benchmarking Group Best Practices for Sanitary Sewer Overflow (SSO) Prevention and Response Plan TABLE 'B' rs&ZIWTrTv7r5Tm;S'• • . • • u . • u• PXINd'7AIT, I Water Height above M/H frame H in inches S S O FLOW Q Min. Sewer size in which these flows 1/8 28 0.04 1/4 62 0.09 3/8 111 0.16 1/2 160 0.23 5/8 215 0.31 6" 3/4 354 0.51 8" 7/8 569 0.82 101. 1 799 1.15 12" 1 1/8 1,035 1.49 1 1/4 1,340 1.93 15" 13/8 1,660 2.39 11/2 1,986 2.86 15/8 2,396 3.45 18" 13/4 2,799 4.03 17/8 3,132 4.51 2 3,444 4.96 21" 21/8 3,750 5.4 21/4 3,986 5.74 23/8 4,215 6.07 21/2 4,437 6.39 2 5/8 4,569 6.58 24" 2 3/4 4,687 6.75 2 7/8 4,799 6.91 3 1 4,910 1 7.07 KUM 907A IT, I � Water Height above M/H frame H in inches S SO FLOW Q Min. Sewer size in which these flows 1/8 49 0.07 1/4 111 0.16 3/8 187 0.27 6" 1/2 271 0.39 5/8 361 0.52 8" 3/4 458 0.66 7/8 556 0.8 10.. 1 660 0.95 12" 1 1/8 1,035 1.49 11/4 1,486 2.14 15" 1 3/8 1,951 2.81 11/2 2,424 3.49 18" 15/8 2,903 4.18 13/4 3,382 4.87 17/8 3,917 5.64 21" 2 4,458 6.42 21/8 5,000 7.2 24" 21/4 5,556 8 23/8 6,118 8.81 21/2 6,764 9.74 2 5/8 7,403 10.66 2 3/4 7,972 11.48 30" 2 7/8 8,521 12.27 3 9,062 13.05 31/8 9,604 13.83 31/4 10,139 14.6 33/8 10,625 15.3 36" 3 1/2 11,097 15.98 3 5/8 11,569 16.66 3 3/4 12,035 17.33 3 7/8 12,486 17.98 4 12,861 18.52 4 1 /8 13,076 18.83 4 1 /4 13,285 19.13 4 3/8 13,486 19.42 Disclaimer: This sanitary sewer overflow table was developed by Ed Euyen, Civil Engineer, P.E. No. 33955, California, for County Sanitation District 1. This table is provided as an example. Other Agencies may want to develop their own estimating tables. 19F-95 Collection System Collaborative Benchmarking Group Best Practices for Sanitary Sewer Overflow (SSO) Prevention and Response Plan The formula used to develop Table B for estimating SSO's out of maintenance holes without covers is based on discharge over curved weir -- bell mouth spillways for 2" to 12" diameter pipes. The formula was taken from hydraulics and its application by A.H. Gibson (Constable & Co. Limited). Example Overflow Estimation: The maintenance hole cover is off and the flow coming out of a 36" frame maintenance hole at one inch (1 ") height will be approximately 660 gallons per minute. FLOW OUT OF M/H WITH COVER REMOVED (TABLE "B" ) He;^�' I w..,-�. A This sanitary sewer overflow drawing was developed by Debbie Myers, Principal Engineering Technician, for Ed Euyen, Civil Engineer, P.E. No. 33955, California, of County Sanitation District 1. 19F-96 Collection System Collaborative Benchmarking Group Best Practices for Sanitary Sewer Overflow (SSO) Prevention and Response Plan TABLE 'C' Height of spout above M/H cover H in inchec sso FLOW Q 1/8 1.0 1/4 1.4 3/8 1.7 1/2 1.9 5/8 2.2 3/4 2.4 7/8 2.6 1 2.7 1 1/8 2.9 1 1/4 3.1 1 3/8 3.2 1 1/2 3.4 1 5/8 3.5 1 3/4 3.6 1 7/8 3.7 2 3.9 2 1/8 4.0 21/4 4.1 2 3/8 4.2 2 1/2 4.3 2 5/8 4.4 2 3/4 4.5 2 7/8 4.6 3 4.7 3 1/8 4.8 31/4 4.9 3 3/8 5.0 31/2 5.1 3 5/8 5.2 3 3/4 5.3 3 7/8 5.4 4 5.5 4 1/8 5.6 4 1/4 5.6 4 3/8 5.7 4 1/2 5.8 4 5/8 5.9 4 3/4 6.0 4 7/8 6.0 5 6.1 Height of spout above M/H cover N in inchec sso FLOW Q LOLLHIM 5 1/8 6.2 5 1/4 6.3 5 3/8 6.3 5 1/2 6.4 5 5/8 6.5 5 3/4 6.6 5 7/8 6.6 6 6.7 6 118 6.8 61/4 6.8 6 3/8 6.9 61/2 7.0 7.0 6 518 6 3/4 7.1 6 7/8 7.2 7 7.2 7 1/8 7.3 71/4 7.4 7 3/8 7.4 71/2 7.5 7 5/8 7.6 7 3/4 7.6 7 7/8 7.7 8 7.7 8 1/8 7.8 81/4 7.9 8 3/8 7.9 81/2 8.0 8 5/8 8.0 8 3/4 8.1 8 7/8 8.1 9 8.2 9 1/8 8.3 91/4 8.3 9 3/8 8.4 9 1/2 8.4 9 5/8 8.5 9 3/4 8.5 9 7/8 8.6 10 8.7 Unrestrained M/H cover will start to lift Note: This chart is based on a 7/8 inch diameter pick hole Disclaimer: This sanitary sewer overflow table was developed by Ed Euyen, Civil Engineer, P.E. No. 33955, California, for County Sanitation District 1. This table is provided as an example. Other Agencies may want to develop their own estimating tables. 19F-97 Collection System Collaborative Benchmarking Group Best Practices for Sanitary Sewer Overflow (SSO) Prevention and Response Plan The formula used to develop Table C is Q=CcVA, where Q is equal to the quantity of the flow in gallons per minute, Cc is equal to the coefficient of contraction (.63), V is equal to the velocity of the overflow, and A is equal to the area of the pick hole.2 If all units are in feet, the quantity will be calculated in cubic feet per second, which when multiplied by 448.8 will give the answer in gallons per minute. (One cubic foot per second is equal to 448.8 gallons per minute, hence this conversion method). Example Overflow Estimation: The maintenance hole cover is in place and the height of water coming out of the pick hole seven -eighths of an inch in diameter (7/8") is 3 inches (3" ). This will produce an SSO flow of approximately 4.7 gallons per minute. FLOW OUT OF VENT OR PICK HOLE (TABLE " Height to be meas This sanitary sewer overflow drawing was developed by Debbie Myers, Principal Engineering Technician, for Ed Euyen, Civil Engineer, P.E. No. 33955, California, of County Sanitation District 1. Velocity for the purposes of this formula is calculated by using the formula h = v squared / 2G, where h is equal to the height of the overflow, v is equal to velocity, and G is equal to the acceleration of gravity. 19F-98 t, Collection System Collaborative Benchmarking Group Best Practices for Sanitary Sewer Overflow (SSO) Prevention and Response Plan Flow Estimation Pictures 19F-99 APPENDIX D CITY OF SANTA ANA MUNICIPAL CODE CHAPTER39 19F-100 ARTICLE I. IN GENERAL Page 1 of 2 /e1:49[SIR =11111Ml0[Ci40I4:MI Sec. 39-1. Connections to water or sewer mains outside city --Conditions. Land adjacent to, but outside of, the city may be permitted temporary connection to the city water mains and/or the city sewerage if such land satisfies all of the following requirements: (1) Is uninhabited as defined in section 35303 of the state government code. (2) Is a parcel or parcels of land meeting all of the requirements of the Annexation of Uninhabited Territory Act of 1939 (section 35300 et seq., Government Code) so as to be immediately available for annexation to the city. (3) Said land is described in a petition for annexation to the city meeting all of the statutory requirements necessary to be a proper petition as referred to in section 35305 of the state government code so that the city council could pass the resolution referred to in said section and carry forward the annexation proceedings in compliance with statutory requirements of said act without the possibility of successful legal action to defeat or terminate said annexation. (4) Said petition for annexation must be signed by all of the necessary record owners of any land then seeking temporary connection with the city water mains and/or the city sewerage. Said petition must be signed by, the owners of not less than seventy-five (75) percent of all the land in the territory or area described in said petition for annexation, by assessed value as shown on the last equalized assessment roll of the county. (Code 1952, § 7504; Ord. No. NS-465, § 1, 9-6-60) Sec. 39-2. Same --Agreement to be signed. Before any land referred to in section 39-1 may be connected with the sewerage or water lines of the city, the record owners of the land seeking such connection shall sign an agreement with the director of public works of the city, who is hereby designated as the agent of the city to enter into such agreements, agreeing to comply with all city regulations then existing or that may be thereafter adopted to regulate connections with or service through the city sewerage and/or water lines for any connection and service which may be permitted. The agreement shall further provide that the record owners seeking such connections shall make such deposits as are required to cover city expenses in providing and connecting the service sought, and shall provide that such record owners will pay for any services rendered by reason of connections to land referred to in section 39-1. Said agreement shall provide that if said land is not annexed to the city the connection for the rendering of such temporary service shall be terminated within ten (10) days of the date the annexation proceedings are terminated, and that this termination of service shall be accomplished by a physical disconnection and severance of the lines connecting said land to city water mains and/or sewerage lines. Any service connection provided for under the provisions of this section and section 39-1 are expressly understood to be temporary and to depend upon the completion of the annexation proceedings then pending, and said agreements shall so state. (Code 1952, § 7505; Ord. No. NS-465, § 1, 9-6-60) Sec. 39-3. Same --Temporary water and sewer connection to land barred from annexation. 19F-101 http://Iibrary2.municode.com/default-test/DocView/14452/l/242/243 3/3/2009 ARTICLE L IN GENERAL Page 2 of 2 Land contiguous to the city which is barred from annexation to the city by any provision of the annexation statutes of the state which, by reason of nature of the bar, appears to be, and is declared by the city manager to be, of a temporary nature may be permitted temporary connection to the city water mains and/or sewerage upon meeting all of the following conditions: (1) The record owner or owners of such land shall enter into an agreement with the city, and the director of public works of the city is designated as the agent of the city to sign such agreement for and on behalf of the city, agreeing to comply with all existing city regulations and all regulations thereafter adopted controlling connections with or service through such city facilities and such temporary connections and service. (2) Said agreement shall provide that owner will make such deposits as are required to cover city expense in providing, extending, connecting and/or metering of the service sought by owner, and that said owner or his successors in interest, will pay for any services rendered or water delivered through said connections at the rates fixed by the city. (3) Said agreement shall provide that a violation of the terms of said agreement or a failure of said land to annex to the city within a reasonable time after removal of the condition barring annexation shall result in the discontinuance of sewerage service and water service rendered under said agreement, and that at the end of thirty (30) days' notice said services shall be physically disconnected by removal of a part of the lines through which service had been rendered or water served to the property failing to comply with said agreement or failing to annex as herein provided for. (4) Said agreement shall refer to this section in its language, and notice of impending termination of service shall be given by registered mail to the owner and/or occupant of the property, if their addresses be known, and by posting a copy of the notice on the property to be affected. (5) Said agreement shall be acknowledged by record owner or owners of the land seeking such connections. (Code 1952, § 7506; Ord. No. NS-505, § 1, 2-20-61) Sees.39-4--39-14. Reserved. 19F-102 http://Iibrary2.municode.com/default-test/DocVieNv/14452/l/242/243 3/3/2009 ARTICLE II. WATER* Page 1 of 19 Fell a9Is] I=11111Im44elII4:41i *Cross references: Water pollution control, § 18-151 et seq.; draining water onto streets, abandoned wells to be capped, 10-1, § 18-17. State law references: For powers of city respecting water supply, see § 38742, Gov. Code. Sec.39-15. Definitions. As used in this article: Applicant means an individual, partnership, association, corporation or agency of government applying for water service. Backflow preventor means an approved device or means to prevent backflow into the utility's portable water system. Cost means charges which include the cost to the utility of labor, materials, equipment and overhead. Customer means an individual, partnership, association, corporation or an agency of government receiving water service. Date of presentation means the date upon which a bill or notice is mailed to the customer. Department means Department of Public Works, City of Santa Ana. Director of public works means the chief administrative officer of the Department of Public Works, City of Santa Ana. Domestic service means provision of water for household residential purposes, including water for sprinkling lawns, gardens and shrubbery, watering livestock, washing household vehicles, and other similar and customary residential purposes. Fire protection service means provision of stand-by readiness to serve water to premises through a separate fire service line connection for fire protection only, said fire service lines to be connected to automatic sprinkling system, hose attachments or hydrants. Gender : The masculine includes the feminine and neuter genders. Main means the distribution pipe line located in street, highway, public easement or private right-of-way which is used to serve the general public. Meter rate service means provision of water in measured quantities. Overhead charges means charges which include those elements of cost necessary to the construction of an item or the performance of a service which do not become an integral part of the finished product or service. These charges may include, but are not limited to, the cost of supervision, insurance, accounting, and electricity. For any current year, these charges shall be based on costs of the past fiscal year as certified by the director of finance. Parcel means a division of land as shown in the Orange County Assessor's Book. Person means an individual, partnership, association, corporation or an agency of any governmental organization. 19F-103 http://Iibrary2.municode.com/default-test/DocView/14452/l/242/244 3/3/2009 ARTICLE II. WATER* Page 2 of 19 Premises means the integral property or area, including improvements thereon, to which water service is provided or for which an application for water service is filed. Service area means all area within the city limits and the area served outside the city limits on September 16, 1968. Service connection means the tapping connection, pipe, valves, and other facilities by means of which water is conducted from the main to the meter. Temporary service means a service for circuses, bazaars, fairs construction work, irrigation of vacant property, and similar uses which, because of their nature, will not be permanent. Theft of water means the taking of water from any city water main, hydrant, service or facility without a meter or the written permission of the city in the form of a permit or application as provided for in the provisions of this article, or with the intent to avoid payment therefor. Unit of water means one hundred (100) cubic feet. Usage : Shall is mandatory; may is permissive. Utility means the municipal water system of the city. Waste water means the water allowed to flow without useful purpose. Well means an excavation for the purposes of extracting water from the underground. (Code 1952, § 7400; Ord. No. NS-936, § 2, 9-16-68) Sec. 39-16. Application for water service installation. (a) Required, form, procedure : To have water service installed, an application shall be made to the department. The application shall be made on the forms provided by the department and in conformity with the procedure established by the director of public works. (b) Size and type of installation : The department will endeavor to provide a regular water service installation of such size and at such location as the applicant requests, provided said request is reasonable and complies with this Code. Installation by the utility is neither mandatory nor compulsory and the connection may be discontinued by the utility after reasonable notice for noncompliance with any provision of this Code. The utility reserves the right to make the final determination of the size of the service connection, its location and the number of premises to be served. (Code 1952, § 7401; Ord. No. NS-936, § 2, 9-16-68) Sec. 39-17. Application for turning on water. (a) Required, form, procedures : Application to have water turned on or to transfer responsibility for water charges shall be made to the department of finance on the form provided by the finance department of the city and in conformity with the procedures established by the director of finance. (b) Change in tenants : Within the meaning of this Article, a change in tenant occurs when the owner or his agent informs the department that there has been a change of tenants or ownership. (c) Cash deposit : Each applicant, except the record owner, who does not have a current water account with the city shall make a cash deposit at the time of filing the application in an amount estimated by the department of finance to be equal to the charges for water or services likely to be supplied to said property during a period of four (4) months, but not in an amount 19F-104 http://Iibrary2.municode.com/default-test/DocView/14452/l/242/244 3/3/2009 ARTICLE II. WATER* Page 3 of 19 less than ten dollars ($10.00). This estimate shall be based upon the nature of the use of said property, and the experience with other similar deposit may be refunded if and when all bills rendered have been paid for a period of one year. (Code 1952, § 7402; Ord. No. NS-936, § 2, 9-16-68) Sec. 39-18. Application for change in service size or location. size of the meter, the users in the city. Said before delinquent date (a) Required; making of change; liabilities : Any person desiring to change the size or location of any water service that has been installed, shall make application to the department for such a change. The department, if in its judgment the change is necessary or advisable, will make the change. The applicant requesting a change in service size or location shall be liable to the city for all costs, including the cost of special boxes, vaults or equipment where it is determined that the installation of the same is necessary. (b) Deposit : A cash deposit may be requested by the department in an amount estimated to be the cost of the work before any work is started. Any balance of the costs over the deposit is due upon completion of the work. Unless such charges are paid within thirty-five (35) days of the date of presentation, the supply of water will be turned off at the City curb cock and secured and shall remain off and secured until all charges, rates or penalties have been paid. (Code 1952, § 7403; Ord. No. NS-936, § 2, 9-16-68) Sec. 39-19. Charges for service installations. (a) Water service : For all water services the department shall collect in advance for each tap and attachment made with its water system an amount which the city council shall establish by resolution. (b) Fire service : For all fire protection services the department shall collect in advance for each tap and attachment made with its water system an amount which the city council shall establish by resolution. (c) Backflow preventer : The department shall collect in advance for each service requiring backflow protection an amount equal to the estimated cost. (d) Larger size service and special installations : For all large size services and special installations the department shall collect in advance an amount estimated to cover the cost. (Code 1952, § 7404; Ord. No. NS-936, § 2, 9-16-68) Sec. 39-20. Facilities declared property of city; cost of repairs. All facilities, including but not limited to water meters, meter boxes, detector checks, and fittings installed by the city, shall remain at all times the property of the city, and where replacements, repairs, or adjustment of any facility are rendered necessary by the act, omission or negligence of the customer or of any person occupying the premises with the consent of the customer, any expense incurred by the city shall be charged against and collected from the customer. If the customer fails to pay such charges, the water may be shut off until such charges are paid. (Code 1952, § 7405; Ord. No. NS-936, § 2, 9-16-68) Sec. 39-21. Water rates and service charges. 19F-105 http://Iibrary2.municode.com/default-test/DocView/14452/l/242/244 3/3/2009 ARTICLE II. WATER* Page 4 of 19 (a) Water rates : Quantitative and minimum consumption rates shall be charged in the amount which the city council shall establish by resolution. (b) Service charges : Charges shall be made for services rendered to provide and maintain a potable water supply and to provide standby readiness in the amounts established by and for the purposes described in the resolution adopted by the city council. (Code 1952, § 7406; Ord. No. NS-936, § 2, 9-16-68) Sec. 39-22. Water main charges and assessments. When an applicant orders service to a parcel from a water main for which a water main charge or assessment has not been previously paid, a front foot charge shall be made in the amount which the city council shall establish by resolution. The water main charge shall be based on the length of water main or mains more or less parallel to the boundary of the served parcel. For parcels less than one-half ( 1/2) acre in area and not requiring a fire service, the charge shall be based on the length of water main more or less parallel to the frontage where the service connection is made. (Code 1952, § 7407; Ord. No. NS-936, § 2, 9-16-68; Ord. No. INS-1 238, § 1, 11-18-74) Sec. 39-23. Payment of water bills and penalties. (a) Date payment due : Water rates, charges and penalties are due and payable at the department of finance in the city hall on the date of billing and become delinquent fifteen (15) days after the date of such billing. Any charge for water supplied to any customer, together with any penalties or charges due to the city from such customer, or due from any person who has applied for water service, as herein provided for, shall be added to any billing being currently rendered to such person, and the same shall become a part of his current bill for water service and subject to all of the provisions of this article. (b) Failure of meter to register correctly : If a meter fails to register during any period, or is known to have registered inaccurately, the customer shall be charged for an average daily consumption determined when the meter was apparently registering accurately, seasonably adjusted. (c) Penalties : A penalty of ten (10) percent shall be assessed on all unpaid water bills thirty (30) days after the billing date. If the bill remains unpaid thirty-five (35) days after the billing date thereof, the water shall be shut off at the premises and shall remain off until all charges, penalties and fines have been paid, unless the application to have the water turned on is accompanied by evidence satisfactory to the department of finance of change of ownership or change in tenants. Upon the receipt of such evidence, the application for turning on water shall be processed as provided for in section 39-17. (d) Turn off and turn on of service : When the water has been shut off for the violation of any ordinance, regulation or requirement of the city, such water shall not be turned on again unless the violation has been corrected and all charges and penalties have been paid, unless the turn off is exempt from such payment by reason of change of person receiving service. When such turn off is made, a turn on fee of five dollars ($5.00) shall be made for turning on any water service after the same has once been turned off. A fee of two dollars and fifty cents ($2.50) shall be payable for each trip to the premises for the purpose of turning on or off a water service that has been turned off for nonpayment. After a water service and meter have been installed and the service has been turned off for a period of seven (7) days, the meter may be removed from the service. A charge of ten dollars ($10.00) shall be made for the reinstallation of the meter and the turning on of the water. Fees as herein provided shall be added to the next water bill issued after date of turn off, turn on, reinstallation or trip whichever may be the case, provided the 19F-106 http://Iibrary2.municode.com/default-test/DocView/14452/l/242/244 3/3/2009 ARTICLE IL WATER* Page 5 of 19 amount is not collected in advance of the turn off, turn on, reinstallation, or trip. (e) Closing bill : Upon the rendering of the final bill for service, the city shall not refund any credit balance or deposit of less than one dollar ($1.00); any checks returned that cannot be delivered or are unclaimed shall be forfeited unless the applicant applies for refund at the city hall. (Code 1952, § 7408; Ord. No. NS-936, § 2, 9-16-68) Sec. 39-24. Testing of meters and adjustment of bills. (a) Meter test on customer's request : A customer may request the utility to test the meter serving his premises. The customer shall deposit an amount of five dollars ($5.00) to cover the cost of such test and the deposit shall be returned to the customer if the meter is found to register more than two (2) percent fast. The customer shall have the right to attend the conduct of the test and a written report of the test will be given to him if he so requests. (b) Adjustment of bills for meter error : When upon test, a meter is found to be registering more than two (2) percent fast, the city will refund to the customer the amount of the overcharge based on corrected meter readings for the period the meter was in use, but not exceeding a period of six (6) months. When upon test a meter two (2) inches or less in size is found to be registering more than twenty-five (25) percent slow, the city may bill the customer for the amount of the undercharge based upon corrected meter readings for the period the meter was in service, but not exceeding a period of three (3) months. When upon test a meter three (3) inches or larger in size is found to be registering more than five (5) percent slow, the city may bill the customer for the amount of the undercharge based upon corrected meter readings for the period the meter was in service, but not exceeding a period of three (3) months. (Code 1952, § 7409; Ord. No. NS-396, § 2, 9-16-68) Sec. 39-25. General regulations. (a) Meter required : Every water service except a fire service shall have a meter installed in the service line on public property or as close to public right-of-way as possible, if street improvements do not permit installation on public property. (b) Maintenance of customer's facilities : Customers shall prevent all waste of water and keep their service pipes, fixtures, stop cocks and other apparatus (except facilities owned by the city) in good repair and free from leakage and backflow at their own expense. Customers shall be liable for all damages which may result from the customer's failure to maintain said facilities in good repair and free from leakage and backflow. (c) Vacated premises : Water rates will be charged for vacated premises until the city water service office shall have been notified of the discontinuance of the use of water, and is requested to turn off the water. (d) Admittance to premises : Any authorized employee of the city shall be admitted at all reasonable hours to all appropriate parts of the premises supplied with water to see that the provisions of this article, resolutions adopted pursuant hereto, and administrative regulations published in accordance herewith are carried out. 19F-107 http://Iibrary2.municode.com/default-test/DocVieNv/14452/l/242/244 3/3/2009 ARTICLE II. WATER* Page 6 of 19 (a) Unauthorized turn -on or tampering : No one except an authorized employee of the city shall turn the water on or off from or to any premises at city curb cock, or connect or disconnect, or in any way tamper with, any pipes in the meter boxes or with any other part of the water system of the city. (f) Resale or distribution : No customer supplied by the city shall commercially supply water to any other person on property other than the premises for which the customer has applied for service, except as may be permitted by special agreement with the department. Water used by any customer shall be restricted to that use specified in the application or permit for said service. (g) Utility emergency requirements : All faucets, sprinklers, hose nozzles or other continuous streams must be shut off promptly upon the sounding of an alarm of fire or upon notice of other emergency or major disaster. The water shall not be turned on again until the fire is known to be extinguished or the required repairs have been made. (h) Shut -offs for extensions and repairs : The city reserves the right upon reasonable notice, if possible, at any time to shut off the water in its mains for the purpose of making extensions or repairs, or for other purposes, and all persons having boilers within their premises not supplied with tanks or cisterns, but depending upon the pipes of the city to keep them supplied, are hereby cautioned against the danger of collapse. (i) Responsible owner or applicant : In all cases where water is supplied to several tenants from one connection or tap, the city contracts only with the person designated on the application. Failure by said person to comply with the provisions of this article, or with resolutions or regulations enacted or adopted pursuant hereto shall be sufficient cause to disconnect all service until said ordinances, resolutions or regulations are complied with. 0) Right of utility to install facilities : The city shall have the right at any time, and at any point for good cause, to install or change any water meter, detector check, backflow preventer, and fittings as required by this article and the customer shall bear all costs for work so performed. Failure to pay for these facilities as set forth in this article shall relieve the city of any responsibility to provide any service and the service shall be disconnected until full payment of costs, interest and penalties has been made to the city. (k) Curb cocks : There shall be a curb cock or valve in every attachment just inside the curb at a point to be designated by the city. Said curb cock and box will be supplied by the city and shall be for its exclusive use and under its exclusive control. (1) Damage to customer's property : The city will not be responsible for damages to buildings or their contents from any break in a water pipe beyond the street service box. Water customers shall, for their own protection, provide at their own expense another valve at the first suitable point beyond the meter. (m) Unused service connection : Any service connection which has been installed for a period of ten (10) years or more and has not been activated for ten (10) years shall be considered inactive and obsolete. Any person desiring water service for such premises or any portion thereof formerly supplied by the inactive service shall make application for a new service connection and pay the current charge therefor. (n) Meter box or hydrant obstruction : No person shall place trash, dirt, building materials, or other objects or obstructions on or around meter boxes or on, around, or adjacent to city hydrants, and no person shall allow the said meter boxes or hydrants to become obstructed or obscured by vices, trees shrubs, plants, or in any manner so as to make their location difficult to determine, or so as to interfere with or render difficult free access to, or use of, said meter boxes or fire hydrants. In the event of obstruction or obscuring, notice shall be given by the utility to the property served by such meter, or adjacent to such hydrant; such notice shall contain the requirement that the obstruction be removed within twenty-four (24) hours. Where a meter box is obstructed or obscured so that it cannot be read, a penalty charge of two dollars and fifty 19F-108 http://Iibrary2.municode.com/default-test/DocView/14452/l/242/244 3/3/2009 ARTICLE II. WATER* Page 7 of 19 cents ($2.50) shall be made for returning to read the meter. (o) Responsibility of utility : The utility's responsibility ends at the customer's side of the meter, or, in the case of an unmetered or other special installation, where the city's facilities terminate. (Code 1952, § 7410; Ord. No. NS-936, § 2, 9-16-68) Sec. 39-26. Fire hydrants. (A) Location: Fire hydrants shall be installed in locations specified by the department. If applicant requests, and the department approves, a change in the size, type, or location of specified hydrants may be made. The applicant shall pay any additional costs required to comply with said request. (B) Use of fire hydrants as temporary water service: City fire hydrants are provided for the primary purpose of extinguishing fire and shall be opened and used only by the utility, fire department, or such persons as may be authorized by permit. No person shall draw water from any fire hydrant without a permit. Water shall be drawn from hydrants by use of a standard fire hydrant wrench, an auxiliary valve, and meter. Such auxiliary valve and meter shall be placed on the fire hydrant outlet with the auxiliary valve closed before any fire hydrant valve is opened. Any person using a fire hydrant without the aforesaid permit, tools and meter may be charged with theft of water. (1) Permits : (a) Permits shall be issued for a period not to exceed six (6) months. Renewals for the same location or permits for a different location may be granted only after the city has inspected the meter for damage or tampering and has determined the amount of water used as recorded by the meter and that all bills due and payable have been paid or that the amount of deposit is adequate to cover all unpaid bills or cost of repairs. (b) Permits shall not be granted to any individual business or agency known to be in violation of any provision of this Code. (c) Permits shall show the name and address of the permittee, the date issued, the expiration date, the number and location of each hydrant from which water may be obtained, and the amount of money deposited. (d) Deposits may be transferred from one permit to another only if all the conditions of (a) and (b) above have been met. (2) Deposit and fees : Upon granting any permit under this section, the department shall require the applicant to make a deposit sufficient to cover cost of meter with stand, auxiliary valve and hydrant wrench. Deposits will be refunded upon the return of undamaged meter and tools and payment for water used. All or part of the deposit may be forfeited for failure to report the amount of water used monthly, for failure to pay any bill or for failure to return any meter and tools issued to the permittee. (3) Rental of meter : A meter rental rate, in addition to the cost of water used, shall be charged for each day or part of each day the meter and tools are the responsibility of the permittee. A minimum charge equal to the total of the rental fee for five (5) days shall also be established. Said rental may be deducted from the deposit. All charges, fees and rates for water or facilities or equipment owned or installed by the city under this article shall be established by resolution duly enacted by the city council. (Code 1952, § 7411; Ord. No. NS-936, § 2, 9-16-68) 19F-109 http://Iibrary2.municode.com/default-test/DocView-/14452/l/242/244 3/3/2009 ARTICLE IL WATER* Page 8 of 19 Sec. 39-27. Fire protection service. Separate fire services shall be limited to servicing fire sprinkler systems, fire hoses and fire hydrants. No such service shall be used for any purpose other than for the extinguishment of fire or for testing. All such services shall be equipped with a detector check valve at the expense of the owner. (Code 1952, § 7412; Ord. No. NS-936, § 2, 9-16-68) Sec. 39-28. Protection of public water supply. (A) State regulations adopted. The regulations of the state department of public health (Title 17, California Administrative Code, 'Regulations Relating to Cross -Connections," Sections 7583 through 7605), as they are now in effect or as they may be amended in the future, insofar as the same are applicable to the protection of the water supply of this city, are hereby adopted, incorporated herein and made a part hereof. (B) Purpose; applicability. (1) The purpose of this section is: (a) To protect the public water supply against actual or potential cross - connection by isolating within the premises contamination that may occur because of some undiscovered or unauthorized cross -connection on the premises; (b) To eliminate existing connections between drinking water systems and other sources of water that are not approved as safe and potable for human consumption; (c) To eliminate cross -connections between drinking water systems and sources of contamination; and (d) To prevent the making of cross -connections in the future. (2) It is unlawful to make or maintain, for any period of time whatsoever, any cross - connection between plumbing pipes or water fixtures being served with water by the city water department and any other source of water supply or to maintain any sanitary fixture or other appurtenances or fixtures which may cause or allow backflow of water or other substances into the water supply system of the city and/or the service of water pipes or fixtures of any customer of the city. (3) No water service connection to any premises of a type specified in subsection (1) of this section shall be installed or maintained unless the public water supply is protected as required by said state regulations and this section. (C) Approval. (1) Each backflow prevention device (" device(s)") required hereunder shall be approved by the department prior to installation, and shall be installed by and at the expense of the customer for continued service or before a new service will be granted. (2) The department shall approve a device when the device has received approval by the Foundation for Cross -Connection Control Research of the University of Southern California (or other qualified organization as designated by the department), and will provide desired service and reliability. The department shall provide, upon request, to any affected customer, a list of approved devices. (D) Installation. 19F-110 http://Iibrary2.municode.com/default-test/DocView/14452/l/242/244 3/3/2009 ARTICLE II. WATER* Page 9 of 19 (1) Devices shall be installed as close as practical to the customer's service connection and shall be installed above grade in an accessible location approved by the department. (2) Devices shall have at least the same cross -sectional area as the water meter. In those instances where it is determined that a continuous water supply is necessary, two (2) sets of devices shall be installed in parallel. Where parallel devices are required, the sum of the cross -sectional areas of the devices shall be at least equivalent to the cross - sectional area of the meter. (E) Maintenance, testing, and records. (1) The customer shall test and service such devices at least once a year and immediately after installation, relocation or repair. A report, in a form acceptable to the department, which sets forth the results of such test(s) shall be filed immediately with the department. The department may require a more frequent testing schedule if it is determined to be necessary and all costs shall be borne by the customer. (2) Devices shall be serviced, overhauled or replaced whenever they are found to be defective and all costs of such service, overhaul or replacement, including testing, repair and maintenance shall be borne by the customer. (3) The department will supply affected customers with a list of persons acceptable to the department to test devices. (4) The department will notify affected customers by mail when annual testing of a device is needed. Failure to notify shall not relieve the customer of the obligation to test and service its devices. (F) Backflow prevention device removal. (1) The department must be notified and approval must be obtained from the department before a device is removed. (a) Removal in general. The use of a device may be discontinued and the device removed from service upon presentation of sufficient evidence to the department to verify that a hazard no longer exists or is not likely to be created in the future. (b) Removal for relocation. A device may be relocated following confirmation by the department that the relocation will continue to provide the required protection to satisfy installation requirements. A retest will be required, prior to return to service, following the relocation of the device. (c) Temporary removal for repair. A device may be removed for repair or service, provided water use is either discontinued until repair is completed and the device is returned to service, or the service connection is equipped with backflow protection approved by the department. A retest will be required, prior to return to service, following the repair or service of the device. (d) Temporary removal for replacement. A device may be removed and replaced provided water use is discontinued until the replacement device is installed. All replacement devices must be approved by the department prior to being put into service and must be commensurate with the degree of hazard involved. A retest will be required, prior to return to service, following the replacement of the device. (G) Water system survey. (1) Plans and specifications must be submitted to the department upon request for review of possible cross -connection hazards for new or existing service connections. If it 19F-111 http://Iibrary2.municode.com/default-test/DocVieNv/14452/l/242/244 3/3/2009 ARTICLE II. WATER* Page 10 of 19 is determined that a device is necessary to protect the public water system, the required device must be installed before service will be provided or continued. (2) The department may conduct an on -premises inspection or reinspection to evaluate cross -connection hazards. Any customer which cannot or will not allow an on -premises inspection of their piping system shall be required to install the device the department considers necessary. (H) User supervisor. At each premises where it is necessary in the opinion of the department, a user supervisor shall be designated by and at the expense of the customer. This user supervisor shall be responsible for the monitoring of the devices and for avoidance of cross - connections. In the event of contamination or pollution of the drinking water system due to a cross -connection on the premises, the department shall be promptly notified by the user supervisor so that appropriate measures may be taken to overcome the contamination. The customer shall inform the department of the user supervisor's identity on, as a minimum, an annual basis and whenever a change occurs. (1) Type of protection required. (1) The type of protection that shall be provided to prevent backflow into the approved water supply shall be commensurate with the degree of hazard that exists on the customer's premises. The type of device shall be one of the following: (a) Approved air gap separation (hereinafter "AG"); or (b) Approved double check valve assembly (hereinafter "DC"); or (c) Approved reduced pressure principle assembly (hereinafter "RP"). (2) The customer may choose a higher level of protection than required by the department. The minimum types of backflow protection required to protect the approved water supply at the customer's water connection to premises with varying degrees of hazard, are given in Table 1 below. Situations which are not covered in Table 1 shall be evaluated on a case -by -case basis and the appropriate backflow protection shall be determined by the department. (3) In those instances where conditions warrant, the department may modify the minimum installation herein indicated as appropriate to provide a degree of protection commensurate with the degree of hazard. TABLE 1. TYPE OF BACKFLOW PROTECTION REQUIRED TABLE INSET: Degree of Hazard Minimum Type of Backflow Protection 1. Aircraft and missile plants RP 2. Automotive plants RP 3. Auxiliary water systems (interconnected) RP 4. Auxiliary water systems (not interconnected) DC 5. Beverage bottling plants DC 6. Boilers RP 7. Breweries RP $ Buildings greater than 3 stories or greater than 34 feet in height from curb level DC 19F-112 http://Iibrary2.municode.com/default-test/DocVieNv/14452/l/242/244 3/3/2009 ARTICLE II. WATER* Page 11 of 19 9. Buildings with 2 or more service connections (interconnected) DC 10. Buildings with house pumps and/or potable water storage tank DC 11. Buildings with wastewater pumping and/or treatment plants (not RP interconnected) 12. Canneries RP 13. Carwash facilities RP 14. Centralized heating and air conditioning plants RP 15. Chemical plants RP 16. Chemically treated potable water systems RP 17. Civil works (facilities not subject to city plumbing inspection) RP 18. Commercial laundries DC 19. Cooling towers AG 20. Dairies and cold storage plants DC 21. Dye works RP 22. Film processing laboratories RP 23. Fire protection system with biological or chemical additives R 24. Fire protection system with unapproved auxiliary water supply (not DC interconnected) 25. Fire protection system with unapproved auxiliary water supply RP (interconnected) 26. Fire protection system with storage tanks or private reservoirs DC 27. Fire protection systems with 2 or more service connections DC (interconnected) 28. Food processing plants DC 29. High schools and colleges DC 30. Holding tank disposal stations RP 31. Hospitals (major complexes) RP 32. Irrigation systems RP 19F-113 http://Iibrary2.municode.com/default-test/DocVieNv/14452/l/242/244 3/3/2009 ARTICLE II. WATER* Page 12 of 19 33. Laboratories using toxic materials RP 34. Manufacturing, processing and fabricating plants using toxic RP materials 35. Manufacturing, processing and fabricating plants using nontoxic RP materials 36. Medical and dental buildings DC 37. Mobile home parks DC 38. Motion picture studios RP 39. Oil and gas production facilities RP 40. Paper and paper production plants RP 41. Plating plants RP 42. Premises where reclaimed water is used (not interconnected) RP 43. Radioactive materials processing facilities RP 44. Restricted, classified or other closed facilities RP 45. Rubber plants RP 46. Sand and gravel plants RP 47. Sewage and storm drainage facilities RP 48. Any premises where there is a repeated history of cross -connections RP being established or reestablished (J) Discontinuance of water service. (1) Service of water to any premises may be discontinued by the department, after notice, if a device is not installed, tested, and maintained as required by this section 39- 28, or if any defect is found in an installed device, or it is found that a device has been removed or bypassed, or if unprotected cross -connections exist on the premises or if the department determines a hazard or potential hazard exists. Service will not be restored until such conditions or defects are corrected. (2) When the department encounters water uses that represent a clear and immediate hazard to the potable water supply, the department shall institute the procedure for discontinuing the city water service. (3) Conditions or water uses that create a basis for refusal to provide or termination of water service shall include, but are not limited to, the following items: (a) Refusal to install a required device. (b) Refusal to test a device. 19F-114 http://Iibrary2.municode.com/default-test/DocView/14452/l/242/244 3/3/2009 ARTICLE IL WATER* Page 13 of 19 (c) Refusal to repair a faulty device. (d) Refusal to replace a faulty device. (e) Direct or indirect connection between the public water system and a sewer line. (f) Unprotected direct or indirect connection between the public water system and a system or equipment containing contaminants. (g) Unprotected direct or indirect connection between the public water system and an auxiliary water system. (h) A situation which presents an immediate health hazard to the public water system. (4) Water service termination procedures shall include the following items: (a) For conditions (3)(a), (3)(b), (3)(c) or (3)(d) of subsection (J) above, the department will terminate service to a customer's premise after written notice has been sent specifying the corrective action needed and the time period in which it must be done. If no action is taken within the allowed time period water service may be terminated. (b) For conditions (3)(e), (3)(f), (3)(g) or (3)(h) of subsection (J) above, the department will take the following steps: 1. Make a reasonable effort to advise customer of intent to terminate water service. 2. Terminate water supply and lock service valve. The water service will remain inactive until correction of violations has been approved by the department. (K) Information requests. Upon request, the department will provide interested parties with copies of section 39-28, rules and regulations for the testing and maintenance of devices, and such other advice, information, illustrative sketches, drawings and data as may be necessary to familiarize the customers, engineers, architects and others with department requirements. (Code 1952, § 74-13; Ord. No. NS-936, § 2, 9-16-68; Ord. No. NS-1624, § 1, 4-5-82; Ord. No. NS- 2005, § 1, 5-1-89) Sec. 39-29. Water for tracts. (a) Construction water for residential subdivisions of five or more lots : Water used for construction purposes within residential subdivisions of five or more lots shall be paid for at the charge as established by and for the purposes described in the resolution adopted by the council for each lot in the entire subdivision. This payment shall cover all water needed for curbs, sidewalks, concrete pavement, pavement, sub -grade compaction, plastering, bricklaying, and other normal construction uses with the exception of sewer ditch flooding, and shall be taken from the service connection or fire hydrants within the tract, using meters at no additional cost for water, or from fire hydrants under the provision of section 39-26. The charge per lot shall provide for water from service connections or hydrants within and adjacent to the tract boundaries for the construction activities specified above and for any other use such as developing lawns and watering plantings on the lot for a period of four months from the time service is installed or a fire hydrant permit is issued, whichever occurs first. Thereafter, all water use shall be charged for at the regular rates unless the permittee having the fire hydrant permit requests in writing an extension not to exceed sixty (60) days. Such extension may be granted by the director of public works for periods, during which no construction was possible due to 19F-115 http://Iibrary2.municode.com/default-test/DocVieNv/14452/l/242/244 3/3/2009 ARTICLE II. WATER* Page 14 of 19 inclement weather, a strike of construction workers or other good and sufficient reason, uncontrollable by the permittee, which, in the judgment of the director of public works, warrants an extension. (b) Construction water for commercial or industrial subdivisions of five or more lots : Water used for construction purposes within commercial or industrial subdivisions of five (5) or more lots shall be paid for at the charge as established by the council for water from fire hydrants under the provision of section 39-26. (c) Application for water mains : Owners of a new tract or of a subdivision of land, who are required to install water mains and hydrants as provided for in the subdivision ordinance, chapter 34 of this Code, shall make application to have said water mains and fire hydrants laid in said tract or subdivision. Water mains and fire hydrants shall be as determined by the department to properly supply said tract or subdivision, having due regard to the requirements of adjacent lands and growth of the city. The department shall charge and collect in advance for such water mains, fittings and hydrants as it seems necessary at the rate which the city council shall establish by resolution. In cases where the applicant requests and is granted a main larger than deemed necessary by the department, the applicant shall pay the entire cost. (Code 1952, § 7414 ; Ord. No. NS-936, § 2, 9-16-68 ; Ord. No. NS-1084, § 1, 6-21-71) Amendment note --Ord. No. INS-1 084, § 1, amended § 39-29 by applying the charge per lot for service connections or hydrants in (a) to those within and adjacent to the tract in lieu of those within the tract and by adding to (a) the provisions for extensions not to exceed 60 days. Sec. 39-30. Private and mutual water companies operating within city limits. Upon notification in writing by the director of public works a water utility operating within the city limits shall: (a) Furnish the department a detailed map showing the size, location, and depth for all pipelines, hydrants, valves, meters, pump stations, booster stations and other facilities used for the production, distribution or sale of water. Thereafter, copies of current maps and drawings shall be furnished the department annually. (b) Notify the fire department and the department of public works at least twenty-four (24) hours before any area is to be taken out of service for construction, inspection and maintenance or, in the case of an emergency, immediately upon occurrence of same. (c) Install all new facilities to meet the minimum American Insurance Association requirements for fire protection in the same class as the city is rated. (d) Submit two (2) sets of complete plans and obtain the necessary permits for the inspection of any work performed on or in public rights -of -way and obtain a building permit to perform any plumbing or piping on or in private property or easements. (Code 1952, § 7415; Ord. No. NS-936, § 2, 9-16-68) Sec. 39-31. Certification of water supply. Before the issuance of any permit or variance or the signing of any tract map, parcel map, lot split, or improvement plans, a certification must be obtained from the department stating that the water system supplying said property meets the requirements for the last classification of the city by the American Insurance Association in supply, distribution facilities and fire hydrants or that the property is or will be served by the city. (Code 1952, § 7416; Ord. No. NS-1936, § 2, 9-16-68) 19F-116 http://Iibrary2.municode.com/default-test/DocView/14452/l/242/244 3/3/2009 ARTICLE IL WATER* Page 15 of 19 Sec. 39-32. Graywater systems. No person shall construct or maintain a graywater system, as defined in sections 14876 and 14877 of the Water Code of the State of California. In order to avoid the potential health hazard presented by a graywater system, the public works agency may discontinue water service to any premises on which a graywater system has been installed until such system is removed. (Ord. No. NS-2233, § 1, 9-19-94) Editor's note: Prior to its reinstatement as "graywater systems" by Ord. No. NS-2233, this section was repealed by Ord. No. NS-1219, § 2, adopted Sept. 16, 1974 and had pertained to drilling and abandoning wells; the section derived from Code 1952, § 7417, and Ord. No. NS-936, § 2, adopted Sept. 16, 1968. Sec. 39-33. Wasting water on or over city property. It is unlawful for any person or agency to waste water by running said water over or upon city curbs, gutters or streets or other city property without a permit from the department. The running of wastewater upon city property shall constitute a hazard to the maintenance of the structural properties of city facilities and to the people for whom the use of said property has been provided. (Code 1952, § 7418; Ord. No. NS-936, § 2, 9-16-68) Sec. 39-34. City acquisition of systems outside city. Any land outside of the corporate limits where the city may purchase or acquire the water system shall receive water service at such rates as the council shall establish by resolution. (Code 1952, § 7418 ; Ord. No. NS-936, § 2, 9-16-68) Sec. 39-35. Service outside city limits. No service connections shall be made with the water system of the city for the rendering of water service in any area not within the city limits, and no service to any area within the city limits shall supply water to any area outside of the city limits, even though such areas outside the city limits may stand of record as owned by the same person or persons receiving water service on adjacent land within the city limits. However, when the record owner of any parcel of land has signed a petition requesting that said land be annexed to the city, and filed the same with the clerk of the council, temporary connections may be made with the water lines of the city for use on said land, and water may be provided from the city water lines for use on said land through such temporary connection during the annexation proceeding. If, for any reason, said land is not annexed to the city, such temporary service shall be terminated upon the termination of annexation proceedings, and the water lines shall be physically disconnected and no further water shall be provided to said land until a further petition has been filed as herein provided. Any land outside of the corporate limits receiving water service from the city on October 16, 1968, may continue to be served, subject to all of the provisions of this Code. Double the rates, charges and penalties as herein specified for service within the city limits shall be charged for service to customers outside the city limits, except those services receiving city water at regular rates on September 16, 1968. 19F-117 http://Iibrary2.municode.com/default-test/DocView/14452/l/242/244 3/3/2009 ARTICLE IL WATER* Page 16 of 19 (Code 1952, § 7419; Ord. No. NS-936, § 2, 9-16-88) Sec. 39-36. Reclaimed water --Source of reclaimed water. (a) For purposes of sections 39-36 through 39-46, reclaimed water shall be defined as treated wastewater supplied by Orange County Water District (OCWD) from the Green Acres Project, or treated wastewater of comparable quality from such other water reclamation system as the city shall designate. (b) The city has agreed to buy reclaimed water from OCWD and to resell such reclaimed water, as contractor for OCWD, to water users located within the jurisdictional and service boundaries of the city. (c) Any city obligation to deliver reclaimed water is conditioned upon OCWD's completing and making operational the Green Acres Project, including the distribution pipeline system necessary to provide reclaimed water to users, upon OCWD's making reclaimed water available for sale to users and upon issuance of all necessary permits, certificates and approvals by all federal, state and local regulatory agencies having jurisdiction over the construction and operation of water reclamation facilities and over the production, distribution, sale and use of reclaimed water. Any obligation is further conditioned upon OCWD being able to acquire acceptable right-of-way access from the Green Acres Project facilities to the users' property for distribution pipeline purposes, and upon approval of all federal, state and local agencies having regulatory jurisdiction or grant funding responsibilities with regard to the Green Acres Project facilities. (d) The city shall have no obligation to supply reclaimed water beyond that usable by the user on the property set forth in any reclaimed water user agreement. Reclamation water furnished by the city shall be provided solely for the user's use, and the user shall not resell any such reclaimed water. (Ord. No. NS-2045, § 1, 12-4-89) Sec. 39-37. Same --Pressure and quality of water purchased by user. Subject to compliance by OCWD, all reclaimed water delivered to users from Green Acres Project facilities shall conform to the current and future requirements established by the California Regional Water Quality Control Board -Santa Ana Region, state and local health departments, and federal, state and county agencies having jurisdiction to establish minimum standards for the quality of reclaimed water. Reclaimed water shall be delivered on a continuous basis at the minimum and maximum pressures set forth in the user's reclaimed water user agreement. (Ord. No. NS-2045, § 2, 12-4-89) Sec. 39-38. Same --Ownership of valves and meters. The city will own, operate and maintain the control valves located on each side of the meter and the metering device installed on the service line to the user's property. At locations where reclaimed water is used exclusively, the city may convert existing service connections (including control valves and meters) from potable to reclaimed water system connections. The user will own and maintain all facilities on the user's side of the customer control valve. The user shall be held responsible and charged for all water passing through meters at its property. The city reserves the right to determine the size of the reclaimed water pipeline, the type of pipe, the service connection required, and any and all other appurtenances related to reclaimed water 19F-118 http://Iibrary2.municode.com/default-test/DocView/14452/l/242/244 3/3/2009 ARTICLE II. WATER* Page 17 of 19 usage which are located on the property location to which reclaimed water will be delivered. (Ord. No. NS-2045, § 3, 12-4-89) Sec. 39-39. Same --Purchase of water by user. (a) The city will supply reclaimed water to the user, and the user shall purchase reclaimed water for the location(s) and purposes and in the estimated amounts set forth in its reclaimed water user agreement. (b) The user shall commence taking deliveries of reclaimed water after receiving written notice of availability from the city. To the extent that the user's then -current use of its property necessitates the use of reclaimed water, the user will continue to purchase reclaimed water from the city. In the event that the current use of the property is discontinued or is modified, reclaimed water service may be terminated by mutual agreement in writing by the city and the user. (c) The city reserves the right to control and schedule the use, distribution and delivery of reclaimed water if, in its reasonable discretion, control and scheduling are necessary to maintain the reclaimed water distribution system in acceptable working condition. Scheduling may include, but is not limited to, varying rates of pressure and programming deliveries to the user and/or to portions of the user's property. (d) If at any time during the construction or operation of the project facilities real or potential hazards, or evidence of a hazard, are found to exist, the city reserves the right and has the authority to terminate reclaimed water service to the user's property in the interest of protecting the public health. Service shall be reinstated upon abatement of the hazard. If service is terminated pursuant to this section, the city may supply the user with water from its potable water sources or an alternative reclaimed water system at the then -current reclaimed water rate for up to thirty (30) days; after thirty (30) days and until such time as the delivery of reclaimed water is reinstated, the user shall pay the potable water rate if potable water is supplied or the reclaimed water rate if an alternative source of reclaimed water is used. (e) In the event the lack of delivery of reclaimed water is the result of an operational fault of the city, the rate for the water delivered through the system will be equal to the then -current rate for reclaimed water for a period of up to thirty (30) days; thereafter, the user shall pay the regular potable rate. If the inability to deliver is beyond the control of the city, the city shall charge and the user shall pay the regular potable rate. (f) In the event that OCWD ceases the production and distribution of reclaimed water or in the event that the treatment criteria imposed by any regulatory authority exceeds or differ significantly from those existing as of the date of the execution of the reclaimed water user agreement and application for water service, the city shall supply potable water at the then - established potable water price. The city shall incur no liability to the user by reason of the temporary cessation of delivery of reclaimed water or by reason of the termination of such delivery. (Ord. No. NS-2045, § 4, 12-4-89) Sec. 39-40. Same --Price of reclaimed water. The price to be paid by the user for all reclaimed water delivered by the city shall be established by resolution of the city council of the city, subject to the provision of the user's reclaimed water user agreement. (Ord. No. NS-2045, § 5, 12-4-89) 19F-119 http://Iibrary2.municode.com/default-test/DocView/14452/l/242/244 3/3/2009 ARTICLE IL WATER* Page 18 of 19 Sec.39-41. Same --Payment. Reclaimed water accounts shall be subject to section 39-23 of the Santa Ana Municipal Code. (Ord. No. NS-2045, § 6, 12-4-89) Sec. 39-42. Same --Limitation on use. Reclaimed water delivered from OCWD's Green Acres Project facilities has restricted uses. The user shall use reclaimed water only upon the property of the user and only for those uses and purposes provided for in the reclaimed water user agreement and which are legally permissible under the laws of the state, the rules and regulations adopted by the city, by OCWD and by all regulatory agencies having jurisdiction including, but not limited to, the California Regional Water Control Board -Santa Ana Region, and state and local health departments. (Ord. No. NS-2045, § 7, 12-4-89) Sec. 39-43. Same --Rules and regulations. The user shall comply with all rules and regulations, including the "Green Acres Project, Project Rules and Regulations for the Use of Reclaimed Water," promulgated now and in the future by OCWD, the city, the State of California or the federal government relative to the sale, distribution, transportation and use of reclaimed water. (Ord. No. NS-2045, § 8, 12-4-89) Sec.39-44. Same --Responsibility. (a) The city's responsibility for the reclaimed water delivered to the user ends at the user's side of the meter or, in the case of an unmetered or other special installation, where the city's facilities terminate. Operation, management, maintenance and monitoring with respect to the storage, distribution and other facilities under the control of the user shall be the responsibility of the user. (b) The user shall allow the city and/or OCWD's representatives to enter the user's premises for monitoring, inspecting, sampling, analysis and observation of the user's reclaimed water facilities at all reasonable times. The user, its personnel, agents, etc., shall cooperate with the city and/or OCWD in said activities and assist in the performance of operational tests as required. If a determination is made that the user's facilities are not in compliance with city and/or OCWD requirements, the user shall promptly initiate and diligently pursue to completion action that will correct the conditions causing the noncompliance. If the user shall fail to comply with its obligations specified herein, the city may make such repairs, improvements, changes, or undertake such other activities as are necessary to comply with the user's obligations at the user's expense. Such expense shall be payable to the city by the user upon demand, or the city may discontinue reclaimed water service until such time as the user makes appropriate repairs and the city inspects the user's system to assure conformance with applicable rules and regulations. (Ord. No. NS-2045, § 9,12-4-89) 19F-120 http://Iibrary2.municode.com/default-test/DocVieNv/14452/l/242/244 3/3/2009 ARTICLE II. WATER* Page 19 of 19 Sec. 39-45. Same --Applicability of Chapter 39. Reclaimed water accounts and service shall be subject to provisions of Chapter 39 of the Santa Ana Municipal Code, except through 39-46. In the event of conflict between sections 39-36 through Chapter 39, the provisions of sections 39-36 through 39-46 shall control (Ord. No. NS-2045, § 10, 12-4-89) Sec. 39-46. Same --Agreement to be signed. and shall comply with all the as specified in sections 39-36 39-46 and the other portions of Before any reclaimed water service is provided, the user shall sign a reclaimed water user agreement with the director of public works of the city, who is hereby designated as the agent of the city to enter into such agreements, in addition to filing or obtaining any applications or permits required by Chapter 39. (Ord. No. NS-2045, § 11, 12-4-89) Sees.39-47--39-50. Reserved. 19F-121 http://Iibrary2.municode.com/default-test/DocVieNv/14452/l/242/244 3/3/2009 ARTICLE III. SEWERS Page 1 of 12 Fill :49 DAI=1111II ATIrl=11:it1 Sec. 39-51. Mandatory connections. All buildings or other structures which contain any plumbing fixtures and which are located within any sewer district or district serviced by a public sewer must be connected to a public sewer. Whenever any property shall be included in a sewer district or area served by a public sewer, every building or other structure located on such property and containing any plumbing fixtures shall, within ninety (90) days after completion of the public sewer in such district or area, have all such fixtures connected to the said public sewer, and all cesspools or septic tanks on such property shall be disconnected and completely filled with good, sound earth at the time the sewer connection is made; provided, however, if the property has been, previous to its inclusion in a sewer district, connected to a public sewer and if such connection is approved by the director of public works, said connection shall be considered as complying with the provisions of this section. (Code 1952, § 7500) Sec. 39-52. Connection outside of a sewer district; permit required. Any lot or any building or structure on any lot located within the city, but outside of an existing sewer district or area served by a public sewer, may be connected with a public sewer, but no person shall make any such connection unless and until he shall have been granted a sewer permit for such connection and unless and until said person or the owner of said lot or parcel or his duly authorized agent, shall have paid to the director of public works an amount equal to that which would have been assessed to said lot or parcel had it been in the district assessed for the existing sewer to which said connection is to be made. Said amount may be reduced at the discretion of the director of public works to allow for extra length of house sewer or connecting sewer necessary. (Code 1952, § 7501) Sec. 39-53. Connection permit required; determination of fee. (a) Except as provided in subsection (b) hereinbelow, no person shall make any sewer connection unless a permit therefor shall have been applied for and issued by the director of public works. No permit for such connection shall be issued by the director of public works as provided in this section unless the application therefor is accompanied by the payment of a fee to the city in an amount which the director of public works shall determine to be said applicant's proportionate share of the cost of construction of such public sewer, as prescribed in subsection (c). (b) Whenever a main sewer line is replaced by a new line, the laterals connected to the former line shall be connected to the new line as part of the installation thereof. In such event no permit shall be required from the owner or occupant of any existing premises thus reconnected. (c) The sewer connection fee for the applicant's proportionate share of the cost of public sewer construction shall be computed on the following basis: (1) The fee shall be an amount equal to the assessment per fixture unit, multiplied by the net increase in fixture units on the parcel or parcels for which sewer connection application is made over the total fixture units previously serviced by any sewer line to which such parcel or parcels were connected. The number of fixture units assigned to 19F-122 http://Iibrary2.municode.com/default-test/DocView/14452/l/242/245 3/3/2009 ARTICLE III. SEWERS Page 2 of 12 each plumbing fixture shall be as provided in the plumbing code of the City of Santa Ana. (2) In all cases of sewer connection application for the servicing of a commercial laundry or restaurant, including any first occupancy unit under subparagraph (b), a fee in the amount of the standard cost per fixture unit multiplied by thirty (30) fixture units per clothes washing or dishwashing machine shall be assessed in addition to other fee assessments pursuant to subparagraph (1) hereinabove. (3) The city council shall, from time to time, establish by resolution the current assessment per fixture unit and the sewer connection application fees resulting therefrom in accordance with this section. (4) All fees collected shall be deposited into the sewer connection fee fund pursuant to Article VII of Chapter 13. (Code 1952, § 7502; Ord. No. NS-1497, § 1, 8-6-79; Ord. No. NS-2065, § 1, 6-18-90) Sec. 39-54. Development conditioned upon sewer line construction. The director of public works shall review building permit applications for the purpose of determining whether the proposed development would result in an overload of existing sewer line capacity. No building permit which would result in such overload shall be approved unless a sewer line of sufficient capacity be first constructed or unless the city and the applicant enter into an agreement for its subsequent construction. In determining the necessary sewer line capacity the director of public works shall take into account the anticipated future development of all parcels that use or will use the sewer line to be constructed. The city may enter into an agreement with any person constructing a sewer line pursuant to this section by which such person, or his successor -in -interest, shall be reimbursed for costs of construction of a sewer line, to the extent they exceed such person's own sewer connection fees due under section 39-53, solely from revenues in the sewer connection fee fund established by Article VII of Chapter 13 of this Code. Any such agreement may provide that any fee that would otherwise be due pursuant to section 39-53 from the contracting party shall be a credit on the contracting party's right to receive reimbursement, in which case no payment of the fee to the city shall be required from the contracting party. (Ord. No. NS-1497, § 2, 8-6-79) Sec.39-55. Reserved. Sec. 39-55.1. Sewerage service fee --Purpose. In order to reimburse the city, in part, for its service in transporting sewerage from a water utility customer or other person using the city -owned sewer system and facilities to Orange County's publicly owned treatment works and related infrastructure, and to operate, maintain, repair and replace said city -owned sewer system and facilities, it is appropriate for the city to charge a sewerage service fee. This fee does not duplicate any existing fee, charge, levy or other toll currently collected by any public agency, and is intended to be, and shall be interpreted as, distinct and separate from any current or future (a) sewer standby or availability charge or assessment; (b) special benefit assessment or special tax imposed pursuant to state or local law; (c) sewer connection charge or sewer capacity charge paid in connection with or as a condition of approving an application for sewer service; or (d) any mitigation fee imposed on new development pursuant to state law (Government Code § 66000 et seq.) or local law. Where appropriate, words and phrases used in sections 39-55.1--39.55.E shall have the same meaning as given them under article II of this chapter. (Ord. No. NS-2479, § 2, 9-17-01) 19F-123 http://Iibrary2.municode.com/default-test/DocVieNv/14452/l/242/245 3/3/2009 ARTICLE III. SEWERS Page 3 of 12 Sec.39-55.2. Same --Establishment. (a) Except as provided in section 39-55.3 of this Code, upon each water utility customer of the city there shall be imposed, in addition to the commodity charge for usage of city water, a sewerage service fee. All sewerage service fees imposed pursuant to this subsection shall be due and payable at the time and in the manner provided in this Code for payment of water utility bills pursuant to article II of this chapter, but shall be listed as a separate line item on the water utility bill. The sewerage service fee shall be charged based upon the volume of usage of the city's sewer system by the water utility customer, as measured by metered water service. (b) Excepts as provided in section 39-55.3, subsections (1) through (3) of this Code, upon any person who receives potable water service from a municipal water provider other than the city or from a private water provider, and who discharges into the city -owned sewer system and facilities there shall be imposed a sewerage service fee. All sewerage service fees imposed pursuant to this subsection shall be due and payable at the time and in the manner provided in this Code for payment of water utility bills pursuant to article II of this chapter. The sewerage service fee shall be charged based upon the volume of usage of the city's sewer system by the person, as measured by metered water service or other means approved by the director of the public works agency or designee. (Ord. No. NS-2479, § 2, 9-17-01) Sec.39-55.3. Same --Exceptions. The following types of connections shall not be liable for payment of the sewerage service fee: (1) Fire service connections when separately metered; (2) Irrigation service connection when separately metered; (3) Any individual, partnership, association, corporation or agency of government that is not connected to the city's sewerage system; provided, however, that it shall be the obligation of the individual, partnership, association, corporation or agency of government to present evidence of this fact to the city; or (4) Any water utility customer who has not received city supplied water during a billing period. (Ord. No. NS-2479, § 2, 9-17-01) Sec. 39-55.4. Same --Setting reasonable fee. The city council shall, from time to time, set a reasonable sewerage service fee by resolution. All monies collected from the sewerage service fee, including penalties and interest for late payment, shall be deposited into the sewerage enterprise fund established pursuant to chapter 13 of this Code. (Ord. No. NS-2479, § 2, 9-17-01) Sec.39-55.5. Same --Delinquencies. Delinquent sewer service fee charges against a water utility customer or person shall constitute a lien against property upon recordation following appropriate action by the city council following substantial compliance with all provisions of Government Code section 54354 et seq., as it may be 19F-124 http://Iibrary2.municode.com/default-test/DocVieNv/14452/l/242/245 3/3/2009 ARTICLE III. SEWERS Page 4 of 12 amended from time to time, including notice and an opportunity to be heard; except as may be provided therein. As a separate and distinct remedy, the city attorney is authorized to bring suit pursuant to Government Code section 54356. The city shall not disconnect water utility service for failure to pay the sewer service fee, unless said failure is accompanied by a customer's failure to pay the water utility service in which case disconnection of water utility service shall be governed by article II of this chapter. (Ord. No. NS-2479, § 2, 9-17-01) Sec. 39-55.6. Variance from payment of sewerage service fee. Any person subject to the sewerage service fee may request that the director or designee waive the requirement of payment of the sewerage services fee due to individual circumstances that demonstrate, on a case -by -case basis, that the amount of the fee is not reasonably related the cost of the service the city provides in transporting sewerage to the Orange County publicly owned treatment works and related infrastructure. The decision of the director or designee may be appealed pursuant to chapter 3 of this Code. (Ord. No. NS-2479, § 2, 9-17-01) Sec. 39-56. Fats, oils and grease control. (1) Purpose and policy. A. The purpose of this section is to allow the maximum beneficial public use of the city's sewer services and facilities while preventing blockages of the sewer lines resulting from discharges of FOG to the sewer facilities and to specify appropriate FOG discharge requirements for FSEs. B. To comply with federal, state, and local policies regarding ssos and to allow the city to meet applicable standards and provisions for the regulations of wastewater or waste containing FOG discharges to the sewer facilities. (2) Definitions. A. Terms not defined herein shall be defined as set forth in the latest adopted applicable editions of the California Codes applicable to building construction. B. Words used in this section in the singular may include the plural and the plural the singular. Use of masculine shall mean feminine and use of feminine shall mean masculine. Shall is mandatory; may is permissive or discretionary. C. Subject to the foregoing provisions, the following definitions shall apply in this section: Best management practices (BMPs) means schedules of activities, a prohibition of practices, maintenance procedures and other management practices to prevent or reduce the introduction of FOG to the sewer facilities. Change in operations means any change in the ownership, food types, or operational procedures that have the potential to increase the amount of FOG generated and/or discharged by FSEs in an amount that alone or collectively causes or creates a potential for SSOs to occur. City manager means the city manager of the City of Santa Ana or his or her designee. Discharger means any person who discharges or causes a discharge of wastewater directly or indirectly to a public sewer. Discharger shall mean the same as user. 19F-125 http://Iibrary2.municode.com/default-test/DocView/14452/l/242/245 3/3/2009 ARTICLE III. SEWERS Page 5 of 12 Effluent means any liquid outflow from the FSE that is discharged to the sewer. Enforcing attorney means the city attorney or district attorney acting as counsel to the city and his/her designee. Executive director means the executive director of the public works agency or his/her designee. Fats, oils, and grease ("FOG') means any substance such as a vegetable or animal product that is used in, or is a by product of the cooking or food preparation process, and that turns or may turn viscous or solidifies with a change in temperature or other conditions. FOG control program means the FOG control program required by and developed pursuant to RWQCB Order No. R8-2002-0014, Section (c)(12)(viii). FOG control program manager means the city manager and persons designated by and under his/her instruction and supervision, which are assigned to administer the FOG control program. A consultant retained under contract by the city may be designated as the FOG control program manager. Food service establishment (FSE) means facilities defined in California Health And Safety Code Section 113785 and any commercial entity, operating in a permanently constructed structure such as a room, building, or place, or portion thereof, maintained, used, or operated for the purpose of storing, preparing, serving, or manufacturing, packaging, or otherwise handling food for sale to other entities, or for consumption by the public, its members or employees, and which has any process or device that uses or produces FOG, or grease vapors, steam, fumes, smoke or odors that are required to be removed by a type I or type II hood, as defined in CURFFL Section 113785. Food grinder means any device installed in the plumbing or sewage system for the purpose of grinding food waste or food preparation by products for the purpose of disposing it in the sewer system. Grease control device means any grease interceptor, grease trap or other mechanism, device, or process, which attaches to, or is applied to, wastewater plumbing fixtures and lines, the purpose of which is to trap or collect or treat FOG prior to it being discharged into the sewer system. A grease control device may also include any other proven method to reduce FOG subject to the approval of the city. Grease cleaning fee is a fee to cover the costs of increased maintenance of the sewer system for inspection and cleaning of FOG and other viscous or solidifying agents that a properly employed grease control device would otherwise prevent from entering the sewer system. Grease interceptor means a multi -compartment device that is constructed in different sizes and is generally required to be located underground between a FSE and the connection to the sewer system. These devices must be cleaned, maintained, and have the FOG removed and disposed of in a proper manner on regular intervals to be effective. Grease trap means a grease control device that is used to serve individual fixtures and have limited effect and should only be used in those cases where the use of a grease interceptor or other grease control device is determined to be impossible or impracticable. Hot spots means areas in sewer lines that have experienced sanitary sewer overflows that must be cleaned or maintained frequently to avoid blockages of sewer system, or otherwise require maintenance that would not be necessary. 19F-126 http://Iibrary2.municode.com/default-test/DocVieNv/14452/l/242/245 3/3/2009 ARTICLE III. SEWERS Page 6 of 12 Inflow means water entering a sewer system through a direct stormwater runoff connection to the sanitary sewer, which may cause an almost immediate increase in wastewater flows. Infiltration means water entering a sewer system, including sewer service connections, from the ground through such means as defective pipes, pipe joints, connections, or manhole walls. Interceptor means a grease interceptor. Interference means any discharge which, alone or in conjunction with discharges from other sources, inhibits or disrupts the city's sewer system or is a cause of violation of federal or state environmental laws. New construction means any structure planned or under construction for which sewer connection permits has not been issued. Public sewer means a sewer owned and operated by the city, or other local public agency, which is tributary to the city's sewer facilities. Person means any individual, partnership, firm, association, corporation or public agency, including the state and the United States of America. Remodeling means a physical change or operational change causing generation of the amount of FOG that exceeds the current amount of FOG discharged to the sewer system by the FSE in an amount that alone or collectively causes or creates a potential for SSOs to occur; or requires either a discretionary land use approval, building permit, or plumbing permit, and involves any one or combination of the following: (1) Under slab plumbing in the food processing area; (2) An increase in the net public seating area; (3) An increase in the size of the kitchen area; or (4) Any change in the size or type of food preparation equipment. Rules and regulations means non -punitive rules and regulations as established by the executive director to implement this section and the FOG control program. Sewer facilities or system means any and all facilities used for collecting, conveying, pumping, and disposing of wastewater. Sewer lateral means a building sewer as defined in the latest edition of the California Plumbing Code. It is the wastewater connection between the building's wastewater facilities and a public sewer system. Sanitary sewer overflow (SSO) means a sewer spill, loss or discharge of sewage from a sanitary sewer system. User means any person who discharges or causes a discharge of wastewater directly or indirectly to a public sewer system. User shall mean the same as discharger. Waste means sewage and any and all other waste substances, liquid, solid, gaseous or radioactive, associated with human habitation or of human and animal nature, including such wastes placed within containers of whatever nature prior to and for the purpose of disposal. Wastewater means the liquid and water -carried wastes of the community and all constituents thereof, whether treated or untreated, discharged into or permitted to enter a public sewer. (3) Rules and regulations and interpretations. 19F-127 http://Iibrary2.municode.com/default-test/DocVieNv/14452/l/242/245 3/3/2009 ARTICLE III. SEWERS Page 7 of 12 A. The executive director is hereby authorized and directed to promulgate rules and regulations consistent with the provisions of this section as may be necessary or desirable to aid in administration of this section and the FOG control program. Any such rule or regulation may be added, modified, or deleted as necessitated by changes in law, increased demands of regulatory agencies, or technological improvements or advances. Said rules and regulations shall be filed in the office of the executive director and maintained in an orderly manner readily accessible to the public. Further, city will provide a copy of said rules and regulations to all FSEs at the time of initial inspection for compliance with this section. The burden to secure and comply with the rules and regulations shall be upon the FSE and in accordance with the goals and purposes of the FOG control program. B. The city manager, the director of public works, and persons designated and under the instruction and supervision of any of them, may investigate compliance of this chapter. (4) Prohibitions. The following prohibitions shall apply to all FSEs: A. The discharge into the sewer system of FOG that may accumulate and/or cause or contribute to blockages in the sewer system or at the sewer system lateral except as provided herein. B. The installation of food grinders in the plumbing system of new constructions of FSEs. All existing food grinders shall be removed from FSEs within one hundred eighty (180) days of the effective date of this section. C. The introduction of any additives into a FSEs wastewater system for the purpose of emulsifying FOG, unless a specific written authorization from the FOG control program manager is obtained. D. The disposal of cooking oil into drainage pipes. E. The discharge of wastewater from dishwashers to any grease trap or grease interceptor. F. The discharge of wastewater with temperatures in excess of 140°F to any grease control device, including grease traps and grease interceptors. G. The use of biological additives for grease remediation or as a supplement to interceptor maintenance, without prior authorization from the FOG control program manager. H. The discharge of waste from toilets, urinals, washbasins, and other fixtures containing fecal materials to sewer lines intended for grease interceptor service. I. The discharge of any waste including FOG and solid materials removed from the grease control device to the sewer system. J. Dishwashers and food waste disposal units shall not be connected to or discharged into any grease trap. (5) Best management practices required. All FSEs shall implement best management practices (BMPs) in their operation to minimize the discharge of FOG to the sewer system. The requirements and guidelines for BMPs are specified in the rules and regulations. (6) FOG pretreatment required. Waste, which contains FOG, shall be discharged into the sewer system only under the conditions of this section. The following facilities shall discharge all waste from sinks, dishwashers, drains, and any other fixtures through which grease may be discharged, into an adequately sized, properly maintained and functioning grease interceptor before the discharge enters the sewer system, as well as providing a grease interceptor effluent monitoring port: 19F-128 http://Iibrary2.municode.com/default-test/DocVieNv/14452/l/242/245 3/3/2009 ARTICLE III. SEWERS Page 8 of 12 A. New construction of FSEs. 1. A newly constructed FSE(s) shall install grease interceptors prior to commencing the discharge of wastewater to the sewer system. 2. Existing FSEs undergoing remodeling or a change in operations shall be required to install a grease interceptor prior to commencing the discharge of wastewater to the sewer system. B. Existing FSEs. Existing FSEs are not required to install interceptor unless the FOG control program manager makes a determination that the existing FSE(s) currently are or have the reasonable potential to adversely impact the sewer system by causing or contributing to: (1) FOG hot spots; (2) Interference; (3) SSOs; or (4) Said FSE is not implementing or complying with BMP's as listed in the rules and regulations. Said FSE (s) shall install grease interceptors within one hundred eighty (180) days after receipt of official notice to install said interceptor unless said FSE obtains a conditional waiver as discussed below. C. Conditional waiver ("waiver') of interceptor requirement. The FOG control program manager may provide a written waiver to the requirement to install a grease interceptor, listing the conditions upon which said waiver is granted, upon a finding of one or more of the following: (1) The FSE can substantively demonstrate that it employs an alternative pretreatment technology that is equivalent or better than a grease interceptor in controlling its FOG discharge. (2) The FSE provides evidence through downstream visual monitoring of the sewer system for at least three (3) months, at its own expense, that no visible accumulation of FOG in its lateral and/or tributary downstream sewer lines is occurring. (3) There is no potential for FOG from the FSEs to cause or contribute to SSOs (4) The FSE discharges of FOG are negligible and do not cause a significant impact to the sewer system. (5) The FSE pays a grease cleaning fee in lieu of installation of a grease interceptor. This cleaning fee can be paid in lieu of installation of a grease interceptor when: (1) Installation of an interceptor can not physically be accomplished, (2) There is not adequate slope for gravity flow between kitchen plumbing fixtures and the grease interceptor and/or between the grease interceptor and the private collection lines or the public sewer and (3) No alternative pretreatment can be installed. Further, the FSE must agree to either: (a) Hire a contractor to clean and inspect the sewer main as established in rules and regulations; or (b) Pay a yearly fee (grease cleaning fee) to the city for the 19F-129 http://Iibrary2.municode.com/default-test/DocVieNv/14452/l/242/245 3/3/2009 ARTICLE III. SEWERS Page 9 of 12 increased cost to clean the sewer mains. The grease cleaning fee shall be established by resolution of the city council, and shall be based on the estimated annual increased cost of maintaining the sewer system for inspection and removal of FOG and other viscous or solidifying agents attributable to the FSE resulting from the lack of a grease interceptor or grease control device. (6) The FSE may use or may be required to install grease traps, in lieu of installation of a grease interceptor when: (1) Installation of an interceptor can not physically be accomplished; (2) There is not adequate slope for gravity flow between kitchen plumbing fixtures and the grease interceptor and/or between the grease interceptor and the private collection lines or the public sewer; and (3) No alternative pretreatment can be installed. Sizing and installation of grease traps shall conform to the current edition of the California Plumbing Code. Grease traps shall be maintained in efficient operating conditions by periodic removal of their full content, including sewage, FOG, floating materials, sludge and solids. The maintenance frequency for all FSEs with grease traps is specified in FOG Control Program Rules and Regulations. D. Revocation of waiver. The program manager may revoke a waiver upon a determination of one or more of the following: 1. Quantity of FOG discharge as measured or as indicated by the size of FSEs based on seating capacity, number of meals served, menu, water usage, amount of on -site consumption of prepared food and other conditions have changed since the granting of said waiver such that the FSE is contributing to FOG discharges. 2. Adequacy of implementation and compliance with BMPs. 3. Change in sewer size, grade, and condition based on visual information. 4. Changes in operations that significantly affect FOG discharge. 5. Failure to comply with any of the conditions set forth in the waiver. 6. Any other condition deemed reasonably related to the generation of FOG discharges by the FOG control program manager. (7) Grease interceptor requirements. A. All interceptors shall be of an approved type and adequately sized and shall be installed, operated, and maintained as necessary to maintain compliance with the objectives of this section. B. Fixtures, equipment, and drain lines located in the food preparation and cleanup areas of FSEs that are sources of FOG discharges shall be connected to the grease interceptor. C. Grease interceptors shall be constructed in accordance with the design approved by the FOG control program manager and in accordance with applicable UPC design requirements and shall have a minimum of two (2) compartments with fittings designed for grease retention. D. The grease interceptor shall be installed at a location where it shall be at all times easily accessible for inspection, cleaning, and removal of accumulated grease. E. Access manholes, with a minimum diameter of twenty-four (24) inches, shall be 19F-130 http://Iibrary2.municode.com/default-test/DocVieNv/14452/l/242/245 3/3/2009 ARTICLE III. SEWERS Page 10 of 12 provided over each grease interceptor chamber and sanitary tee. The access manholes shall extend at least to finished grade and be designed and maintained to prevent water inflow or infiltration. The manholes shall also have readily removable covers to facilitate inspection, grease removal, and wastewater sampling activities. (8) Grease interceptor maintenance requirements. Grease interceptors shall be maintained in efficient operating condition by periodic removal of the full content of the interceptor. The maintenance frequency for all FSEs with a grease interceptor is specified in the rules and regulations. No FOG that has accumulated in a grease interceptor shall be allowed to pass into any sewer lateral, sewer system, storm drain, or public right-of-way during maintenance activities. FSEs with grease interceptors are required to maintain data and information necessary to establish the maintenance grease interceptors. Said documentation shall be provided to the program manager as requested. (9) Multiple FSEs located on the same property. Property owners with more than one FSE located on said property shall be responsible for the installation and maintenance of a grease interceptor(s). (10) Monitoring for compliance. In an effort to minimize the discharge of FOG to the sewer system the FOG control program manager may require the FSE to monitor and/or sample wastewater for compliance with the rules and regulations. (11) Record keeping requirements. All FSEs shall be required to keep records in accordance with the rules and regulations established by the city under its FOG control program for no less than two (2) years. Required records include grease interceptor/trap maintenance and cleaning logs, employee -training logs, waste hauling manifest, interceptor sampling data, and facility plumbing and mechanical plans. The FSE shall, upon reasonable request, make the records available to the program manager or his designee. (12) Inspection and sampling conditions. A. The FOG control program manager or his designee may inspect or order the inspection and sample the wastewater discharges of any FSE to ascertain whether the FSE is complying with all requirements of this section. The FSE shall allow the city access to the FSE premises, during normal business hours for purposes of inspecting the FSEs grease control devices or interceptor, reviewing the manifests, receipts and invoices relating to the cleaning, maintenance and inspection of the grease control devices or interceptor. Where a FSE has security measures in force, the FSE shall make necessary arrangements so that representatives of the city shall be permitted to enter without delay for the purpose of performing their specific responsibilities/inspections. B. The FOG control program manager or his designee shall have the right to place or order the placement on the FSEs property such devices as are necessary to conduct sampling or metering operations. The FSE shall make available for inspection and copying by the program manager or his designee all notices, monitoring reports, waste manifests, and records including, but not limited to, those related to wastewater generation, and wastewater disposal without restriction but subject to the confidentiality provision set forth in this section. All such records shall be kept by the FSE a minimum of two (2) years. (13) Right of entry. Persons or occupants of premises where wastewater is created or discharged shall allow the FOG control program manager or his designee, reasonable access to all parts of the wastewater generating and disposal facilities for the purposes of inspection and sampling during all times the discharger's facility is open, operating, or any other reasonable time. No person shall interfere with delay, resist or refuse entrance to city representatives attempting to inspect any facility involved directly or indirectly with a discharge of wastewater to the city's sewer system. If entry is refused, the FOG control manager or his designee shall have 19F-131 http://Iibrary2.municode.com/default-test/DocVieNv/14452/l/242/245 3/3/2009 ARTICLE III. SEWERS Page 11 of 12 recourse to the remedies provided by law to secure entry. (14) Emergency notification requirements. A. In the event a FSE is unable to comply with any breakdown of equipment, accidents, or human error o opportunity to know that his/her/its discharge will exceed th this section, the discharger shall immediately notify the pro material discharged to the sewer has the potential to cause or SSOs, the discharger shall immediately notify the loca city. section condition due to a the FSE has reasonable discharge provisions of the jram control manager. If the or result in sewer blockages health department and the B. Confirmation of this notification shall be made in writing to the FOG control program manager no later than five (5) working days from the date of the incident. The written notification shall state the date of the incident, the reasons for the discharge or spill, what steps were taken to immediately correct the problem, and what steps are being taken to prevent the problem from recurring. C. Such notification shall not relieve the FSE of any expense, loss, damage or other liability which may be incurred as a result of damage or loss to the city or any other damage or loss to person or property; nor shall such notification relieve the FSE of any fees or other liability which may be imposed by this section or other applicable law. (15) Emergency suspension order. The city may, by order of the city manager, suspend sewer service when the city manager determines that such suspension is necessary in order to stop an actual or impending discharge which presents or may present an imminent or substantial endangerment to the health and welfare of persons, or to the environment, or may cause SSOs, sewer blockages, interference to the city's sewer facilities, or may cause the city to violate any state or federal law or regulation. Any discharger notified of and subject to an emergency suspension order shall immediately cease and design the discharge of all wastewater containing FOG to the sewer system. (16) Nuisance. Any condition that the FOG control manager determines may result in the discharge of waste, which causes or contributes to any sewer blockage, SSOs, obstruction, interference, damage, or any other impairment to the city's sewer facilities or to the operation of those facilities shall constitute a threat to the public health, safety and welfare, and is declared and deemed a public nuisance and may be summarily abated as such. (17) Violations of other laws. Any person acting in violation of this section also may be acting in violation of the Federal Clean Water Act or the State Porter -Cologne Act and other laws and also may be subject to sanctions including civil liability. Accordingly, the enforcing attorney is authorized to file a citizen suit pursuant to Federal Clean Water Act Section 505(a), seeking penalties, damages, and orders compelling compliance, and other appropriate relief. The enforcing attorney may notify EPA Region IX, the California Regional Water Quality Control Board, or any other appropriate state or local agency, of any alleged violation of this section. (18) Other civil remedies. The enforcing attorney may file an action for civil damages in a court of competent jurisdiction seeking recovery of: A. All costs incurred in enforcement of the section, including but not limited to costs relating to investigation, sampling, monitoring, inspection, administrative expenses, all other expenses as authorized by law, and consequential damages; B. All costs incurred in mitigating harm to the environment or reducing the threat to human health; and C. Damages for irreparable harm to the environment. The remedies available to the city pursuant to the provisions of this article shall not limit the right of the city to seek any other remedy that may be available by law. 19F-132 http://Iibrary2.municode.com/default-test/DocVieNv/14452/l/242/245 3/3/2009 ARTICLE III. SEWERS Page 12 of 12 (Ord. No. NS-2670, § 2, 11-15-04) Sec. 39-57. Infiltration and inflow into sewer system. All city -owned sewer lines and private onsite sewer lines and laterals should be constructed and maintained to prevent water infiltration into the sewer system. Private on -site sewer lines and public sewer lines shall be used only to convey raw sewage. Rainfall runoff sources (including, but not limited to roof drains, site drains, inlets, uncovered wash area drains, etc.) are prohibited from connecting to any public or private sanitary sewer pipeline. (Ord. No. NS-2670, § 2, 11-15-04) Sec. 39-58. Introduction prohibited. No person shall introduce any of the following into the city's sewer system: A. Pollutants that create a fire or explosion hazard in the sewer collection system or the publicly owned treatment works (POTW), including, but not limited to, waste streams with a closed cup flashpoint of less than 140' Fahrenheit or 60' Centigrade using the test methods specified in 40 CFR 261.21. B. Pollutants that will cause corrosive structural damage to the sewer collection pipes and structures, but in no case discharges with pH lower than 5.0, unless the works in specifically designed to accommodate such discharges. C. Solid or viscous substances in amounts which will cause obstruction to the flow in the sewer collection system or the POTW resulting in interference. D. Any pollutant, including oxygen demanding pollutants (BOD, etc.) released in a discharge at a flow rate and/or pollutant concentration which will cause interference with the POTW. E. Heat in amounts, which will inhibit biological activity in the POTW resulting in interference, but in no case heat in such quantities that the temperature at the POTW treatment plant exceeds 40' Centigrade (104' Fahrenheit) unless the approval authority, upon request of the POTW, approves alternate temperature limits. F. Petroleum oil, non -biodegradable cutting oil, or products of mineral oil in amounts that will cause interference or pass through. G. Pollutants which result in the presence of toxic gases, vapors, or fumes within the sewer collection system or the POTW in a quantity that may cause acute worker health and safety problems. H. Any trucked or hauled pollutants. I. Large volume discharges in a short period of time (slug flows) that adversely effect the operational capacity of the sewer. (Ord. No. NS-2670, § 2, 11-15-04) Sec.39-59. Reserved. 19F-133 http://Iibrary2.municode.com/default-test/DocView/14452/l/242/245 3/3/2009 ARTICLE IV. CONSTRUCTION AND ABANDONMENT OF WELLS Page 1 of 5 ARTICLE IV. CONSTRUCTION AND ABANDONMENT OF WELLS Sec.39-60. Purpose. It is the purpose of this article to control the construction and reconstruction of wells to the end that the ground water of this city will not be impaired in quality and that water obtained from such wells will be suitable for the purpose for which used and will not jeopardize the health, safety or welfare of the people of this city and to provide for the destruction of abandoned wells or wells found to be public nuisances to the end that such wells will not impair the quality of ground water or otherwise jeopardize the health, safety or welfare of the people of this city. (Ord. No. NS-1219, § 1, 9-16-74) Sec.39-61. Definitions. As used in this article, the following words shall have the meaning provided in this section. Abandoned and abandonment. The terms "abandoned" or "abandonment' shall apply to a well which has not been used for a period of one (1) year, unless the owner declares in writing to the advisory agency his intention to use the well again for supplying water or other associated purpose (such as an observation well or injection well) and receives approval of such declaration from the advisory agency. All such declarations shall be renewed annually and at such time be resubmitted to the advisory agency for approval. Test holes and exploratory holes shall be considered abandoned twenty-four (24) hours after construction work has been completed, unless otherwise approved by the enforcement officer. Advisory agency. At all such times as an agreement is in effect between the City of Santa Ana and the County of Orange providing for the enforcement of the provisions of this article by the County of Orange, the advisory agency shall be as set forth in that agreement; otherwise, the advisory agency shall be the city council of the City of Santa Ana. Agricultural well. A water well used to supply water for irrigation or other agricultural purposes, including so-called stock wells. Cathodic protection well. Any artificial excavation in excess of fifty (50) feet constructed by any method for the purpose of installing equipment or facilities for the protection, electrically, of metallic equipment in contact with the ground, commonly referred to as a cathodic protection well or a deep anode. Community water supply well. A water well used to supply water for domestic purposes in systems subject to Chapter 7 of Part I of Division 5 of the California Health and Safety Code. Construct, reconstruct (construction, reconstruction). To dig, drive, bore, drill or deepen a well, or to reperforate, remove, replace, or extend a well casing. Destruction. The proper filling and sealing of a well that is no longer useful so as to assure that the ground water is protected and to eliminate a potential physical hazard. Electrical grounding well. Any artificial excavation in excess of fifty (50) feet constructed by any method for the purpose of establishing an electrical ground. Enforcement officer. At all such times as an agreement is in effect between the City of Santa Ana and the County of Orange providing for the enforcement of the provisions of this article by the County of Orange, the enforcement officer shall be as set forth in that agreement; otherwise, the 19F-134 http://Iibrary2.municode.com/default-test/DocVieNv/14452/l/242/246 3/3/2009 ARTICLE IV. CONSTRUCTION AND ABANDONMENT OF WELLS Page 2 of 5 enforcement officer shall be the director of public works of the City of Santa Ana or his designee. Individual domestic well. A water well used to supply water for domestic needs of an individual residence or commercial establishment. Industrial well. A water well used to supply an industry on an individual basis. Observation well. A well used for monitoring or sampling the conditions of a water -bearing aquifier, such as water pressure, depth, movement or quality. Permit. A written permit issued by the enforcement officer permitting the construction, reconstruction, destruction, or abandonment of a well. Person. Any person, firm, corporation or governmental agency. Public nuisance. The term "public nuisance," when applied to a well, shall mean any well which threatens to impair the quality of ground water or otherwise jeopardize the health or safety of the public. Salt water (hydraulic) barrier well. A well used for extracting water from or injecting water into the underground as a means of preventing the intrusion of salt water into a fresh water bearing aquifer. Test or exploratory hole. An excavation used for determining the nature of underground geological or hydrological conditions, whether by seismic investigation, direct observation or any other means. Well. Any artificial excavation constructed by any method for the purpose of extracting water from or injecting water into the underground, for providing cathodic protection or electrical grounding of equipment, for making tests or observations of underground conditions, or for any other similar purpose. Wells shall include, but shall not be limited to, community water supply wells, individual domestic wells, industrial wells, agricultural wells, cathodic protection wells, electrical grounding wells, test and exploratory holes, observation wells and salt water (hydraulic) barrier wells, as defined herein, and other wells whose regulation is necessary to fulfill the purpose of this article as determined by the advisory agency. Wells shall not include: (a) Oil and gas wells, geothermal wells or other wells constructed under the jurisdiction of the state department of conservation, except those wells converted to use as water wells; (b) Wells used for the purpose of dewatering excavations during construction, or stabilizing hillsides or earth embankments; or (c) Other wells whose regulation is not necessary to fulfill the purpose of this article as determined by the advisory agency. (Ord. No. NS-1219, § 1, 9-16-74) Sec. 39-62. Acts prohibited; permit required. No person shall, within the City of Santa Ana, construct or reconstruct any well unless such construction or reconstruction is carried out pursuant to and in conformance with a written permit issued for that purpose by the enforcement officer as provided in this article. Nor shall any such person abandon a well unless it has been destroyed pursuant to and in conformance with a written permit issued by the enforcement officer. Nor shall any such person violate the terms of any order issued by the advisory agency or the enforcement officer, issued pursuant to this article. (Ord. No. NS-1219, § 1, 9-16-74) 19F-135 http://Iibrary2.municode.com/default-test/DocVieNv/14452/l/242/246 3/3/2009 ARTICLE IV. CONSTRUCTION AND ABANDONMENT OF WELLS Page 3 of 5 Sec. 39-63. Applications for permits; contents, fee; term, conditions, cancellation of permit. Applications for permits shall be made to the enforcement officer containing such information as he shall require. Each application shall be accompanied by a fee as established by the Orange County Board of Supervisors on the basis of the cost incurred in enforcing the provisions of this article. Fifty (50) per cent of the fee shall be returned to the applicant should the permit be denied or if the permit is cancelled within sixty (60) days after issuance and no work has been done. A permit shall remain in effect for one (1) year from date of issuance. Permits may be issued subject to any condition or requirement found by the enforcement officer to be necessary to accomplish the purposes of this article. A permit may be cancelled or the conditions amended by the enforcement officer if he determines that to proceed with the work would result in a public nuisance or the permit holder has violated the terms of the permit or this article. (Ord. No. NS-1219, § 1, 9-16-74; Ord. No. NS-2145, § 6, 9-16-91) Sec. 39-64. Notification of completion of work; inspection. The permittee shall notify the enforcement officer in writing upon completion of the work and no work shall be deemed to have been completed until such written notification has been received. A final inspection of the work shall be made by the enforcement officer and no permittee shall be deemed to have complied with this article or his permit until such inspection has been performed. (Ord. No. NS-1219, § 1, 9-16-74) Sec. 39-65. Notice of denial or cancellation of permit. In the event a permit is denied or cancelled, the applicant or permit holder shall be given written notice by the enforcement officer, which notice shall specify the reasons for his action and shall notify the applicant or permit holder of his right to request a hearing before the advisory agency within ten (10) days. (Ord. No. NS-1219, § 1, 9-16-74) Sec. 39-66. Notice that well constitutes public nuisance; posting, contents. In the event the enforcement officer determines that a well constitutes a public nuisance, he shall mail a written notice to the landowner and the permit holder, if other than the landowner. A copy of the notice shall be posted on the affected property. The notice shall state the specific facts giving rise to such nuisance; the corrective measures deemed necessary; the time, date, and place at which a hearing shall be held by the advisory agency relating thereto, which date shall be not less than ten (10) nor more than thirty (30) days after the date such notice is mailed. The notice shall state that in the event the advisory agency determines that a public nuisance exists a special assessment shall be imposed upon the land for any costs of abatement. (Ord. No. NS-1219, § 1, 9-16-74) 19F-136 http://Iibrary2.municode.com/default-test/DocView/14452/l/242/246 3/3/2009 ARTICLE IV. CONSTRUCTION AND ABANDONMENT OF WELLS Page 4 of 5 Sec. 39-67. Immediate abatement of nuisance. If the enforcement officer finds that immediate action is necessary to prevent impairment of the ground water or a threat to the health or safety of the public, he may abate the nuisance without giving notice. Within twenty-four (24) hours after initiating such abatement, the enforcement officer shall give notice of a hearing before the advisory agency in the manner prescribed in section 39-66. (Ord. No. NS-1219, § 1, 9-16-74) Sec. 39-68. Board hearing. At the time fixed for the hearing, the advisory agency shall hear and consider all relevant testimony and evidence offered by the landowner and by any other interested person. In the event the advisory agency finds that a public nuisance exists, it shall direct the enforcement officer to take any necessary action to protect the ground water or the health and safety of the public, unless the situation is corrected by the landowner on or before a date to be specified by the advisory agency. The costs of such corrective work by the enforcement officer shall become a special assessment upon the land pursuant to section 39-69. If the advisory agency finds that a permit was improperly denied or cancelled, it shall order the enforcement officer to issue or reinstate such permit. (Ord. No. NS-1219, § 1, 9-16-74) Sec. 39-69. Abatement costs a special assessment. Upon a finding by the advisory agency that a well constitutes a public nuisance, all cost of abatement carried out under the terms of this article shall constitute a charge and special assessment upon the parcel of land involved. If such costs are not paid within sixty (60) days, they shall then be declared a special assessment against that parcel as provided in Government Code, Section 28773.5. Such special assessment shall be collected at the same time and in the same manner as ordinary city taxes are collected and shall be subject to the same penalties and the same procedures and sale in case of delinquency as provided for ordinary city taxes. The city shall retain the additional and independent right to recover its costs by way of civil action against the owner and person in possession or control, jointly or severally. (Ord. No. NS-1219, § 1, 9-16-74) Sec.39-70. Standards. Standards for the construction, reconstruction, destruction, or abandonment of wells shall be the standards recommended in the state department of water resources Bulletin No. 74, Chapter II, and future amendments thereto. Standards for the construction, reconstruction, destruction or abandonment of cathodic protection wells and electrical grounding wells shall be the standards recommended in the state department of water resources Bulletin No. 74-1, and future amendments thereto. Well standards may be modified by the enforcement officer, with the advice and concurrence of the advisory agency, where required to cope with the local geological and ground water conditions. (Ord. No. NS-1219, § 1, 9-16-74) 19F-137 http://Iibrary2.municode.com/default-test/DocVieNv/14452/l/242/246 3/3/2009 ARTICLE IV. CONSTRUCTION AND ABANDONMENT OF WELLS Page 5 of 5 Sec. 39-71. Penalty for article violation. Any person who violates the terms of this article or any permit issued hereunder shall be guilty of a misdemeanor, punishable by a fine not exceeding five hundred dollars ($500.00) or by imprisonment not exceeding six (6) months, or by both such fine and imprisonment. Such person shall be deemed guilty of a separate offense for each and every day or portion thereof during which any such violation is committed, continued or permitted and shall be subject to the same punishment as for the original offense. (Ord. No. NS-1219, § 1, 9-16-74) Sees.39-72--39-79. Reserved. 19F-138 http://Iibrary2.municode.com/default-test/DocVieNv/14452/l/242/246 3/3/2009 ARTICLE V. MEMORY LANE INTERCEPTOR SEWER DEVELOPMENT FEE Page 1 of 2 /e1:491014*rm�� 14��[a]:r7Ae10I=1111I011194:Z014ito] :*9ArJ1=11:all AN=11 111161:2 �d401119a=110 Sec.39-80. Definitions. As used herein, the following words shall have the following meanings: Agency payment means a payment in the amount of six hundred twenty-eight thousand dollars ($628,000.00) to be made by the Community Redevelopment Agency of the City of Santa Ana for part of the city allocation as an advance payment of fees which may be required by this article for future development of the MainPlace site. City allocation means that portion of the cost of the Memory Lane Interceptor which has been allocated to the city pursuant to agreement between the city and the sanitation district. Development project means any proposed construction project which is or will be the subject of a building permit application and which adds fixture units. Fixture unit has the same meaning as it has in the plumbing code of the city. The number of fixture units of a development project is determined as provided in the plumbing code. Memory Lane Interceptor means that certain sewer line designated by the sanitation district as the "Memory Lane Interceptor, Contract No. 2-30," having a proposed route starting on the west side of the Santa Ana River at Memory Lane, proceeding eastward along Memory Lane, under the Santa Ana Freeway (Interstate 5), and along Owens Drive, then northward along Parker Street to La Veta Avenue. Sanitation district means County Sanitation Districts Nos. 1 and 2 of Orange County. Service area means all that area in the city to the northeast of the Santa Ana Freeway (Interstate 5) and either (1) north of Santiago Creek and east of Main Street, or (2) west of Main Street. (Ord. No. NS-2178, § 1, 10-5-92) Sec.39-81. Findings. In adopting this article, the city council of the city finds and determines (1) The sanitation district proposes to construct the Memory Lane Interceptor pursuant to an agreement with the cities of Santa Ana and Orange whereby those cities will be responsible for providing to the sanitation district their respective shares of the cost of such improvement. (2) Due to the fact that sewers serving the service area are now operating at capacity, no further major development projects can occur in the service area prior to the construction of the Memory Lane Interceptor. (3) It is necessary and appropriate that the city's portion of the costs of the Memory Lane Interceptor be borne by those persons improving property in the service area with development projects, rather than by the public at large. (4) The fee imposed by this article is for the purpose of providing funding for that portion of the cost of the Memory Lane Interceptor which is allocated to the city and revenues raised by the fee will be used either (1) directly for that purpose, or (2) to reimburse the city as the source of initial funding of the Memory Lane Interceptor for part of the payments made for the Memory Lane Interceptor by the city as the source of initial funding. 19F-139 http://Iibrary2.municode.com/default-test/DocVieNv/14452/l/242/247 3/3/2009 ARTICLE V. MEMORY LANE INTERCEPTOR SEWER DEVELOPMENT FEE Page 2 of 2 (5) There is a reasonable relationship between the use of the fee imposed by this article for the Memory Lane Interceptor, the need for the Memory Lane Interceptor, and the types of major development projects which are subject to the fee, because major development projects cannot proceed at all in the service area unless additional sewer facilities are provided to service that area, and the Memory Lane Interceptor is the most appropriate means to provide such additional sewer service. (6) The amount of the fee imposed by this article is reasonable, in that it is based on anticipated development projects in the service area and the portion of the cost of the Memory Lane Interceptor allocated to the city. (Ord. No. NS-2178, § 1, 10-5-92) Sec. 39-82. Imposition of fee. There is imposed upon each development project in the fee area a development fee in the amount of ninety-eight dollars ($98.00) per fixture unit. The fee imposed by this section is in addition to any other development fees imposed by this Code, except that it shall be in place of the sewer connection fee established by section 39-53. No building permit shall be issued for any part of a development project in the fee area until the fee imposed by this section has been paid; provided, however, the city may require earlier payment of the fee through conditions imposed on any discretionary approval of the development project by the city or through a development agreement between the city and the developer. (Ord. No. NS-2178, § 1, 10-5-92) Sec. 39-83. Memory Lane Interceptor fee fund. All money received by the city pursuant to section 39-82 shall be deposited in a separate account known as the Memory Lane Interceptor fee fund. Money in such account may be invested in the same manner as other city money and any interest earned thereon shall likewise accrue to the Memory Lane Interceptor fee fund. Money in the Memory Lane Interceptor fee fund may be used solely for the purpose of paying the city allocation until the city allocation, exclusive of the agency payment, has been paid in full, except as otherwise provided in section 39-83.5. (Ord. No. NS-2178, § 1, 10-5-92) Sec. 39-83.5. City prepayment of city allocation. If and to the extent that the city has paid the city allocation to the district (exclusive of the agency payment) with funds other than those paid into the Memory Lane Interceptor fee fund pursuant to section 39-83, then payments into that fund shall be used to reimburse the city for such payment. (Ord. No. NS-2178, § 1, 10-5-92) 19F-140 http://Iibrary2.municode.com/default-test/DocVieNn-" 14452/I /242 '247 3/3/2009 ARTICLE VI. CONSERVATION OF PUBLIC WATER SUPPLY Page 1 of 6 ARTICLE VI. CONSERVATION OF PUBLIC WATER SUPPLY DIVISION 1. GENERALLY Sec.39-84. Purpose. The purpose of this article is to prevent the waste or unreasonable use of water and to provide a mandatory water conservation plan during a proclaimed water shortage. Because of the water supply conditions prevailing in the city and in the area of this state from which the city obtains a portion of its supply, the general welfare requires that the conservation of such water be practiced for the benefit of the people of the city and for the public welfare. (Ord. No. NS-2073, § 1, 9-4-90) Sec.39-85. Authorization. The director of public works is authorized and empowered to enforce and administer the provisions of this article. (Ord. No. NS-2073, § 1, 9-4-90) Sec. 39-86. Public health and safety not to be affected. Nothing in this article shall be construed to require the department to curtail the supply of water to any customer when such water is required by that customer to maintain an adequate level of public health and safety. (Ord. No. NS-2073, § 1, 9-4-90) Sec.39-87. Environment. This article and the actions hereafter taken pursuant thereto are exempt from the provisions of the California Environmental Quality Act of 1970 as a project undertaken as immediate action necessary to prevent or mitigate an emergency pursuant to Section 507(c) of the State EIR Guidelines. (Ord. No. NS-2073, § 1, 9-4-90) DIVISION 2. DEFINITIONS Sec.39-88. General. The words and phrases used in this article shall be construed as defined in section 39-15, unless separately defined in this article or the context clearly requires otherwise. Unless a different definition is set forth in section 39-15 or elsewhere in this article, the definitions set forth in the other 19F-141 http://Iibrary2.municode.com/default-test/DocVieNv/14452/l/242/248 3/3/2009 ARTICLE VI. CONSERVATION OF PUBLIC WATER SUPPLY Page 2 of 6 provisions of this Code shall likewise apply. (Ord. No. NS-2073, § 1, 9-4-90) Sec.39-89. Phasing. Phasing shall refer to the city council action of declaring water conservation Phase I, II or II I by resolution. (Ord. No. NS-2073, § 1, 9-4-90) Sees.39-90--39-95. Reserved. DIVISION 3. GENERAL PROHIBITIONS [-TMi.1KM- W:rI" All customers shall repair all leaks from indoor and outdoor plumbing fixtures. (Ord. No. NS-2073, § 1, 9-4-90) Sec.39-97. Runoff. No customer shall cause or allow water to run off landscape areas into adjoining streets, sidewalks or other paved surfaces due to incorrectly directed or maintained sprinklers or excessive watering. (Ord. No. NS-2073, § 1, 9-4-90) Sec. 39-98. Washing of vehicles and equipment. Washing of motor vehicles, trailers, boats and other types of mobile equipment shall be done only with a hand-held bucket or a hose equipped with a positive shutoff nozzle for quick rinses, except that washing may be done at the immediate premises of a commercial car wash. (Ord. No. NS-2073, § 1, 9-4-90) Sees.39-99--39-104. Reserved. DIVISION 4. REGULATIONS GOVERNING WATER CONSERVATION PHASES Sec. 39-105. Determination of conservation phase. The city council shall make findings of shortage and declare the applicable water conservation phase by resolution. (Ord. No. NS-2073, § 1, 9-4-90) 19F-142 http://Iibrary2.municode.com/default-test/DocVieNv/14452/l/242/248 3/3/2009 ARTICLE VI. CONSERVATION OF PUBLIC WATER SUPPLY Page 3 of 6 Sec. 39-106. Water conservation Phase I. During water conservation Phase I no person shall: (1) Wash sidewalks, walkways, driveways, parking areas or other paved surfaces, except as is required to dispose of dangerous liquids or substances dangerous to the public health and safety. (2) Water lawn, landscape or other turf areas except between the hours of 4:00 p.m. and 10:00 a.m. (3) Use water to clean, fill or maintain levels in decorative fountains, ponds, lakes or other similar aesthetic structures unless such water is part of a recycling system. (4) Serve drinking water to any customer unless expressly requested. Nor shall any restaurant, hotel, cafe, cafeteria or other public place where food is sold, served or offered for sale serve drinking water to any customer unless expressly requested. (Ord. No. NS-2073, § 1, 9-4-90) Sec. 39-107. Water conservation Phase II. During water conservation Phase I I no person shall: (1) Violate the provisions of section 39-106, except that the restrictions on watering lawn, landscape or other turf areas shall be modified to prohibit watering more often than every other day and such areas shall only be watered between the hours of 6:00 p.m. and 6:00 a.m. This provision shall not apply to commercial nurseries and golf courses. (2) Water lawn, landscape or other turf areas of commercial nurseries or golf courses except between the hours of 6:00 p.m. and 6:00 a.m. There shall be no restriction on watering utilizing reclaimed water. (3) Make, cause, use or permit the use of water for any purpose in an amount in excess of ninety (90) per cent of the amount used on that customer's premises during the corresponding billing period during the prior calendar year. (Ord. No. NS-2073, § 1, 9-4-90) Sec. 39-108. Water conservation Phase III. During water conservation Phase I II no person shall: (1) Violate the provisions of section 39-106, except that the restrictions on watering lawn, landscape or other turf areas shall be modified to prohibit watering more often than every third day and such areas shall only be watered between the hours of 6:00 p.m. and 6:00 a.m. This provision shall not apply to commercial nurseries and golf courses. (2) Water lawn, landscape or other turf areas of commercial nurseries or golf courses more often than every other day and shall only water between the hours of 6:00 p.m. and 6:00 a.m. There shall be no restriction on watering utilizing reclaimed water. (3) Use water from fire hydrants except for fire fighting and related activities. Other uses of water for municipal purposes shall be limited to activities necessary to maintain the public health, safety and welfare. 19F-143 http://Iibrary2.municode.com/default-test/DocVieNv/14452/l/242/248 3/3/2009 ARTICLE VI. CONSERVATION OF PUBLIC WATER SUPPLY Page 4 of 6 (4) Make, cause, use or permit the use of water for any purpose in excess of eighty (80) per cent of the amount used on the customer's premises during the corresponding billing period of the prior calendar year. (Ord. No. NS-2073, § 1, 9-4-90) Sec. 39-109. Implementation of water conservation phases. (a) Each month the department shall monitor and evaluate the demand for water by customers and the projected available supply. Upon determination of potential or actual water shortage, the director of public works shall recommend to the city council the extent of the conservation phase required by customers in order for the department to prudently supply water to customers. (b) The city council shall make findings of shortage and declare the conservation phase by resolution. Said resolution shall specify the start date of the conservation phase. The resolution shall be published once in a daily newspaper of general circulation within the city and shall become effective immediately upon such publication. (c) The provisions of sections 39-107(3) and 39-108(4) requiring curtailment in the use of water shall be effective the first full billing period commencing on or after the date of such publication. (Ord. No. NS-2073, § 1, 9-4-90) Sec. 39-110. Exclusivity of penalties. Notwithstanding any other provision of the Santa Ana Municipal Code, the penalties set forth in section 39-111 shall be exclusive and not cumulative with any other section of this Code. (Ord. No. NS-2073, § 1, 9-4-90) Sec. 39-111. Enforcement of water conservation phases. Violation by any customer of sections 39-96 through 39-108 shall be penalized as follows: (1) First violation. The director of public works or his designee shall issue a written notice of the fact of a first violation to the customer. (2) Second violation. For a second violation during any one (1) proclaimed water shortage, the director of public works or his designee shall impose a surcharge in an amount equal to fifteen (15) per cent of the customer's water bill. (3) Third and subsequent violations. For a third and each subsequent violation during any one (1) proclaimed water shortage, the director of public works or his designee shall install a flow -restricting device of one (1) gallon per minute capacity for services up to one and one-half (1 1/2) inches size, and comparatively sized restrictors for larger services, on the service of the customer at the premises at which the violation occurred for a period of not less than forty-eight (48) hours. The department shall charge the customer the reasonable costs incurred for installing and for removing the flow - restricting devices and for restoration of normal service. The charge for installing and removing a flow -restricting device and any other penalties or charges due the city from the customer or due from any person who has applied for water service, shall be paid before normal service can be restored. (Ord. No. NS-2073, § 1, 9-4-90) 19F-144 http://Iibrary2.municode.com/default-test/DocView/14452/l/242/248 3/3/2009 ARTICLE VI. CONSERVATION OF PUBLIC WATER SUPPLY Page 5 of 6 Sec. 39-112. Relief from compliance. (a) A customer may file an application for relief from any provision of this section. The director of public works shall develop such procedures as necessary to determine such application and shall, upon the filing by the customer of an application for relief, take such steps as reasonably necessary to determine the application for relief. (b) The application for relief may include a request that the customer be relieved, in whole or in part, from the water use curtailment provisions of sections 39-96 through 39-108 and shall contain the basis for such request. (c) In determining whether to grant relief and the nature of any relief, the director of public works shall take into consideration all relevant factors including, but not limited to: (1) Whether any additional reduction in water consumption will result in unemployment; (2) Whether additional members have been added to the household; (3) Whether any additional landscaped property has been added to the property since the corresponding billing period of the prior calendar year; (4) Changes in vacancy factors in multifamily housing; (5) Increased number of employees in commercial, industrial and governmental offices; (6) Increased production requiring increased process water; (7) Water uses during new construction; (8) Adjustments to water use caused by emergency health or safety hazards; (9) First filling of a permit -constructed swimming pool; and (10) Water use necessary for reasons related to family illness or health. (d) In order to be considered, an application for relief must be filed with the department within fifteen (15) days from the date of publication of the resolution from which relief is sought. No relief shall be granted unless the customer shows that he has achieved the maximum practical reduction in water consumption other than in the specific areas in which relief is being sought. No relief shall be granted to any customer who, when requested by the department, fails to provide any information necessary for resolution of the customer's application for relief. (e) The decision of the director of public works shall be final. (Ord. No. NS-2073, § 1, 9-4-90) Sec.39-113. Exemption. Single-family residential customers shall not be required to reduce consumption below twenty- seven (27) billing units per billing period during Phase II or below twenty-four (24) billing units per billing period during Phase III. (Ord. No. NS-2073, § 1, 9-4-90) Sec. 39-114. Notice of violation. The director of public works or his designee shall give notice of violation to the customer committing the violation as follows: 19F-145 http://Iibrary2.municode.com/default-test/DocVieNv/14452/l/242/248 3/3/2009 ARTICLE VI. CONSERVATION OF PUBLIC WATER SUPPLY Page 6 of 6 (1) Notice of violation of the water use curtailment of sections 39-96 through 39-108 shall be given in writing in the following manner: a. By giving the notice to the customer personally; or b. If the customer is absent from or unavailable at the premises at which the violation occurred, by leaving a copy with some person of suitable age and discretion at the premises and sending a copy through the regular mail to the address at which the customer is normally billed; or c. If a person of suitable age or discretion cannot be found, then by affixing a copy in a conspicuous place at the premises at which the violation occurred and also sending a copy through the regular mail to the address at which the customer is normally billed. (2) The notice shall contain a description of the facts of the violation, a statement of the possible penalties for each violation and a statement informing the customer of his right to a hearing on the merits of the violation pursuant to section 39-115. (Ord. No. NS-2073, § 1, 9-4-90) Sec. 39-115. Hearing regarding violation. (a) Any customer receiving notice of a second or subsequent violation shall have a right to a hearing by the director of public works or his designee, provided that a written request for hearing is filed within fifteen (15) days from the date of the notice of violation and the customer deposits with the city a sum equal to the billed surcharge and pays all other outstanding water charges. (b) The customer's timely written request for a hearing shall automatically stay installation of a flow -restricting device on the customer's premises until the department renders a decision. (c) If it is determined that the surcharge was wrongly assessed, the city will refund any money deposited to the customer. (d) The decision of the director of public works or his designee shall be final. (Ord. No. NS-2073, § 1, 9-4-90) 19F-146 http://Iibrary2.municode.com/default-test/DocVieNv/14452/l/242/248 3/3/2009 APPENDIX E CITY OF SANTA ANA ORDINANCE NS 26-70 19F-147 ORDINANCE NO. NS-2670 AN ORDINANCE OF THE CITY OF SANTA ANA AMENDING CHAPTER 39 OF THE SANTA ANA MUNICIPAL CODE REGARDING THE PREVENTION OF SANITARY SEWER OVERFLOWS BY RESTRICTING CERTAIN LIQUID AND SOLID MATERIALS FROM ENTERING THE SEWER SYSTEM AND AMENDING SECTION 1-18.2 OF THE CODE ADDING SECTIONS TO PUBLIC WORKS CODE ENFORCEMENT THE CITY COUNCIL OF THE CITY OF SANTA ANA ORDAINS AS FOLLOWS: SECTION 1: The City Council of the City of Santa Ana hereby finds, determines and declares as follows: A. The 2000-2001 Orange County Grand Jury ("Grand Jury") surveyed 35 wastewater collection and treatment agencies in Orange County to help determine the cause of sanitary sewer overflows ("SSOs"). As a result of the survey, the Grand Jury concluded that one of the leading causes of sanitary sewer overflows ("SSOs") is sewer lines becoming clogged from the accumulation of fats, oils and grease ("FOG") discharged from Food Service Establishments ("FSEs"). B. The Grand Jury further concluded that more effective methods of minimizing grease discharges into the sewer system must be developed and implemented to reduce the discharge of FOG to the sewer system in order to prevent sewer blockages and SSOs. C. Similar to the Grand Jury findings, the Regional Water Quality Control Board ("RWQCB") also determined that one of the leading causes of SSOs within the Santa Ana Region is "grease blockages" often caused by the discharge of wastewater containing high levels of FOG. The RWQCB found that SSOs cause temporary exceedances of applicable water quality objectives, pose a threat to the public health, adversely affect aquatic life, and impair the public recreational use and aesthetic enjoyment of surface waters within the City and the region. E. As a result, RWQCB enacted Order No. R8-2002-0014 which requires cities to develop a FOG Control Program to eliminate FOG discharges into the sewer system to prevent the harmful effects of SSOs before December 30, 2004. F. The RWQCB suggest that Cities effective FOG Control Programs will provide cities 'legal authority" to regulate FOG as well as other harmful substances entering into the sewer system. —1-- 15A--148 G. The Public Works Agency is responsible for the enforcement of various sections of the Santa Ana Municipal Code that relate to discharges into the public water sewer system as well as provisions related to the public streets and sidewalks. H. Section 1-18.2 of the Code authorizes the Executive Director of the Public Works Agency and designees to issue citations for specific violations of the Code. This section is in need of amendment to grant the Agency the right to enforce these FOG regulations as well as other provisions of the Code within the purview of the Public Works Agency. I. During the June 21, 2004 meeting, the City Council was presented a study session detailing the new RWQCB requirements. SECTION 2: The Article III of Chapter 39 of the Santa Ana Municipal Code is hereby amended such that it reads as follows (additions to existing code shown in bold): Sec. 39-56 Fats, Oils and Grease Control Sec. 39-56.1 Purpose and Policy A. The purpose of this section is to allow the maximum beneficial public use of the City's sewer services and facilities while preventing blockages of the sewer lines resulting from discharges of FOG to the Sewer Facilities and to specify appropriate FOG discharge requirements for FSEs. B. To comply with Federal, State, and local policies regarding SSOs and to allow the City to meet applicable standards and provisions for the regulations of wastewater or waste containing FOG discharges to the Sewer Facilities. Sec.39-56.2 Definitions A. Terms not defined herein shall be defined as set forth in the latest adopted applicable editions of the California Codes applicable to building construction. B. Words used in this section in the singular may include the plural and the plural the singular. Use of masculine shall mean feminine and use of feminine shall mean masculine. Shall is mandatory; may is permissive or discretionary. C. Subject to the foregoing provisions, the following definitions shall apply in this section: --2— IMFAZ49 Best Management Schedules of activities, a prohibition of practices, Practices (BMPs) maintenance procedures and other management practices to prevent or reduce the introduction of FOG to the Sewer Facilities. Change in Operations Any change in the ownership, food types, or operational procedures that have the potential to increase the amount of FOG generated and/or discharged by FSEs in an amount that alone or collectively causes or creates a potential for SSOs to occur. City Manager The City Manager of the City of Santa Ana or his or her designee. Discharger Any person who discharges or causes a discharge of wastewater directly or indirectly to a public sewer. Discharger shall mean the same as User. Effluent Any liquid outflow from the FSE that is discharged to the sewer. Enforcing Attorney The City Attorney or District Attorney acting as counsel to the City and his/her designee. Executive Director Executive Director of the Public Works Agency or his/her designee. Fats, Oils, and Grease Any substance such as a vegetable or animal product ("FOG') that is used in, or is a by product of the cooking or food preparation process, and that turns or may turn viscous or solidifies with a change in temperature or other conditions. FOG Control Program The FOG Control Program required by and developed pursuant to RWQCB Order No. R8-2002-0014, Section (c)(12)(viii). FOG Control Program The City Manager and persons designated by and Manager under his/her instruction and supervision, which are assigned to administer the FOG Control Program. A consultant retained under contract by the City may be designated as the FOG Control Program Manager. -3- 10FA00 Food Service Facilities defined in California Health And Safety Establishment (FSE) Code Section 113785 and any commercial entity, operating in a permanently constructed structure such as a room, building, or place, or portion thereof, maintained, used, or operated for the purpose of storing, preparing, serving, or manufacturing, packaging, or otherwise handling food for sale to other entities, or for consumption by the public, its members or employees, and which has any process or device that uses or produces FOG, or grease vapors, steam, fumes, smoke or odors that are required to be removed by a Type I or Type II hood, as defined in CURFFL Section 113785. Food Grinder Any device installed in the plumbing or sewage system for the purpose of grinding food waste or food preparation by products for the purpose of disposing it in the sewer system. Grease Control Device Any grease interceptor, grease trap or other mechanism, device, or process, which attaches to, or is applied to, wastewater plumbing fixtures and lines, the purpose of which is to trap or collect or treat FOG prior to it being discharged into the sewer system. "Grease Control Device" may also include any other proven method to reduce FOG subject to the approval of the City. Grease Cleaning Fee Grease Cleaning Fee is a fee to cover the costs of increased maintenance of the sewer system for inspection and cleaning of FOG and other viscous or solidifying agents that a properly employed grease control device would otherwise prevent from entering the sewer system. Grease Interceptor A multi -compartment device that is constructed in different sizes and is generally required to be located underground between a FSE and the connection to the sewer system. These devices must be cleaned, maintained, and have the FOG removed and disposed of in a proper manner on regular intervals to be effective. _q_ IMFA-V 1 Grease Trap A grease control device that is used to serve individual fixtures and have limited effect and should only be used in those cases where the use of a grease interceptor or other grease control device is determined to be impossible or impracticable. Hot Spots Areas in sewer lines that have experienced sanitary sewer overflows that must be cleaned or maintained frequently to avoid blockages of sewer system, or otherwise require maintenance that would not be necessary. Inflow Water entering a sewer system through a direct stormwater runoff connection to the sanitary sewer, which may cause an almost immediate increase in wastewater flows. Infiltration Water entering a sewer system, including sewer service connections, from the ground through such means as defective pipes, pipe joints, connections, or manhole walls. Interceptor A grease interceptor. Interference Any discharge which, alone or in conjunction with discharges from other sources, inhibits or disrupts the City's sewer system or is a cause of violation of Federal or State environmental laws. New Construction Any structure planned or under construction for which sewer connection permits has not been issued. Public Sewer A sewer owned and operated by the City, or other local public agency, which is tributary to the City's Sewer Facilities. Person Any individual, partnership, firm, association, corporation or public agency, including the State of California and the United States of America. p-5�- IMFA-V2 Remodeling A physical change or operational change causing generation of the amount of FOG that exceeds the current amount of FOG discharged to the sewer system by the FSE in an amount that alone or collectively causes or creates a potential for SSOs to occur; or requires either a discretionary land use approval, building permit, or plumbing permit, and involves any one or combination of the following: (1) under slab plumbing in the food processing area, (2) an increase in the net public seating area, (3) an increase in the size of the kitchen area, or (4) any change in the size or type of food preparation equipment. Rules and Regulations Non -punitive rules and regulations as established by the Executive Director to implement this section and the FOG Control Program. Sewer Facilities or Any and all facilities used for collecting, conveying, System pumping, and disposing of wastewater. Sewer Lateral A building sewer as defined in the latest edition of the California Plumbing Code. It is the wastewater connection between the building's wastewater facilities and a public sewer system. Sanitary Sewer Overflow A sewer spill, loss or discharge of sewage from a (SSO) sanitary sewer system. User Any person who discharges or causes a discharge of wastewater directly or indirectly to a public sewer system. User shall mean the same as Discharger. Waste Sewage and any and all other waste substances, liquid, solid, gaseous or radioactive, associated with human habitation or of human and animal nature, including such wastes placed within containers of whatever nature prior to and for the purpose of disposal. Wastewater The liquid and water -carried wastes of the community and all constituents thereof, whether treated or untreated, discharged into or permitted to enter a public sewer. --6-- IMFA-V3 Sec. 39-56.3 Rules and Regulations and Interpretations A. The Executive Director is hereby authorized and directed to promulgate Rules and Regulations consistent with the provisions of this section as may be necessary or desirable to aid in administration of this section and the FOG Control Program. Any such rule or regulation may be added, modified, or deleted as necessitated by changes in law, increased demands of regulatory agencies, or technological improvements or advances. Said Rules and Regulations shall be filed in the office of the Executive Director and maintained in an orderly manner readily accessible to the public. Further, City will provide a copy of said Rules and Regulations to all FSEs at the time of initial inspection for compliance with this section. The burden to secure and comply with the Rules and Regulations shall be upon the FSE and in accordance with the goals and purposes of the FOG Control Program. B. The City Manager, the Director of Public Works, and persons designated and under the instruction and supervision of any of them, may investigate compliance of this chapter. Sec.39-56.4 Prohibitions The following prohibitions shall apply to all FSEs: A. The discharge into the sewer system of FOG that may accumulate and/or cause or contribute to blockages in the sewer system or at the sewer system lateral except as provided herein. B. The installation of food grinders in the plumbing system of new constructions of FSEs. All existing food grinders shall be removed from FSEs within 180 days of the effective date of this Ordinance. C. The introduction of any additives into a FSEs wastewater system for the purpose of emulsifying FOG, unless a specific written authorization from the FOG Control Program Manager is obtained. D. The disposal of cooking oil into drainage pipes. E. The discharge of wastewater from dishwashers to any grease trap or grease interceptor. F. The discharge of wastewater with temperatures in excess of 140`F to any grease control device, including grease traps and grease interceptors. G. The use of biological additives for grease remediation or as a supplement to interceptor maintenance, without prior authorization from the FOG Control Program Manager. _7_ 10FA ,V4 H. The discharge of waste from toilets, urinals, washbasins, and other fixtures containing fecal materials to sewer lines intended for grease interceptor service. I. The discharge of any Waste including FOG and solid materials removed from the grease control device to the sewer system. J. Dishwashers and food waste disposal units shall not be connected to or discharged into any grease trap. Sec. 39-56.5 Best Management Practices Required All FSEs shall implement Best Management Practices (BMPs) in their operation to minimize the discharge of FOG to the sewer system. The requirements and guidelines for BMPs are specified in the Rules and Regulations. Sec. 39-56.6 FOG Pretreatment Required Waste, which contains FOG, shall be discharged into the Sewer System only under the conditions of this section. The following facilities shall discharge all waste from sinks, dishwashers, drains, and any other fixtures through which grease may be discharged, into an adequately sized, properly maintained and functioning grease interceptor before the discharge enters the Sewer System, as well as providing a grease interceptor effluent monitoring port: A. New Construction of FSEs 1. A newly constructed FSE(s) shall install grease interceptors prior to commencing the discharge of wastewater to the Sewer System. 2. Existing FSEs undergoing Remodeling or a Change In Operations shall be required to install a grease interceptor prior to commencing the discharge of wastewater to the Sewer System. B. Existing FSEs Existing FSEs are not required to install interceptor unless the FOG Control Program Manager makes a determination that the existing FSE(s) currently are or have the reasonable potential to adversely impact the sewer system by causing or contributing to: (1) FOG hot spots, (2) interference, (3) SSOs, or (4) said FSE is not implementing or complying with BMP's as listed in the Rules and Regulations. Said FSE (s) shall install Grease Interceptors within 180 days after receipt of official notice to install said interceptor unless said FSE obtains a Conditional Waiver as discussed below. C. Conditional Waiver ("waiver") of Interceptor Requirement The FOG Control Program Manager may provide a written waiver to the requirement to install a grease interceptor, listing the conditions upon which said waiver is granted, upon a finding of one or more of the following: (1) The FSE can substantively demonstrate that it employs an alternative pretreatment technology that is equivalent or better than a grease interceptor in controlling its FOG discharge, (2) The FSE provides evidence through downstream visual monitoring of the sewer system for at least three months, at its own expense, that no visible accumulation of FOG in its lateral and/or tributary downstream sewer lines is occurring. (3) There is no potential for FOG from the FSEs to cause or contribute to SSOs. (4) The FSE discharges of FOG are negligible and do not cause a significant impact to the sewer system. (5) The FSE pays a Grease Cleaning Fee in lieu of installation of a grease interceptor. This cleaning fee can be paid in lieu of installation of a grease interceptor when: (1) installation of an interceptor can not physically be accomplished, (2) there is not adequate slope for gravity flow between kitchen plumbing fixtures and the grease interceptor and/or between the grease interceptor and the private collection lines or the public sewer and (3) no alternative pretreatment can be installed. Further, the FSE must agree to either (a) hire a contractor to clean and inspect the sewer main as established in Rules and Regulations or (b) pay a yearly fee (Grease Cleaning Fee) to the City for the increased cost to clean the sewer mains. The Grease Cleaning Fee shall be established by resolution of the City Council, and shall be based on the estimated annual increased cost of maintaining the sewer system for inspection and removal of FOG and other viscous or solidifying agents attributable to the FSE resulting from the lack of a grease interceptor or grease control device. (6) The FSE may use or may be required to install grease traps, in lieu of installation of a grease interceptor when (1) installation of an interceptor can not physically be accomplished, (2) there is not adequate slope for gravity flow between kitchen plumbing fixtures and the grease interceptor and/or between the grease interceptor and the private collection lines or the public sewer and (3) no alternative pretreatment can be installed. Sizing and installation of grease traps shall conform to the current edition of the California Plumbing Code. Grease traps shall be maintained in efficient operating conditions by periodic removal of their full content, including sewage, FOG, floating materials, sludge and solids. The maintenance frequency for all FSEs with grease traps is specified in FOG Control Program Rules and Regulations. D. Revocation of Waiver The Program Manager may revoke a waiver upon a determination of one or more of the following: 1. Quantity of FOG discharge as measured or as indicated by the size of FSEs based on seating capacity, number of meals served, menu, water usage, amount of on -site consumption of prepared food and other conditions have changed since the granting of said waiver such that the FSE is contributing to FOG discharges. 2. Adequacy of implementation and compliance with BMPs. 3. Change in sewer size, grade, and condition based on visual information. 4. Changes in operations that significantly affect FOG discharge. 5. Failure to comply with any of the conditions set forth in the waiver. 6. Any other condition deemed reasonably related to the generation of FOG discharges by the FOG Control Program Manager. Sec. 39-56.7 Grease Interceptor Requirements A. All Interceptors shall be of an approved type and adequately sized and shall be installed, operated, and maintained as necessary to maintain compliance with the objectives of this section. B. Fixtures, equipment, and drain lines located in the food preparation and cleanup areas of FSEs that are sources of FOG discharges shall be connected to the grease interceptor. C. Grease Interceptors shall be constructed in accordance with the design approved by the FOG Control Program Manager and in accordance with applicable UPC design requirements and shall have a minimum of two compartments with fittings designed for grease retention. D. The grease interceptor shall be installed at a location where it shall be at all times easily accessible for inspection, cleaning, and removal of accumulated grease. E. Access manholes, with a minimum diameter of 24 inches, shall be provided over each grease interceptor chamber and sanitary tee. The access manholes shall extend at least to finished grade and be designed and maintained to prevent water inflow or infiltration. The manholes shall also have readily removable covers to facilitate inspection, grease removal, and wastewater sampling activities. Sec. 39-56.8 Grease Interceptor Maintenance Requirements Grease Interceptors shall be maintained in efficient operating condition by periodic removal of the full content of the interceptor. The maintenance frequency for all FSEs with a Grease Interceptor is specified in the Rules and Regulations. No FOG that has accumulated in a grease interceptor shall be allowed to pass into any sewer lateral, sewer system, storm drain, or public right of way during maintenance activities. FSEs with grease interceptors are required to maintain data and information necessary to establish the maintenance grease interceptors. Said documentation shall be provided to the Program Manager as requested. Sec. 39-56.9 Multiple FSEs Located on The Same Property Property owners with more than one FSE located on said property shall be responsible for the installation and maintenance of a grease interceptor(s). Sec. 39-56.10 Monitoring for Compliance In an effort to minimize the discharge of FOG to the sewer system the FOG Control Program Manager may require the FSE to monitor and/or sample wastewater for compliance with the Rules and Regulations. Sec. 39-56.11 Record Keeping Requirements All FSEs shall be required to keep records in accordance with the Rules and Regulations established by the City under its FOG Control Program for no less than two years. Required records include grease interceptor/trap maintenance and cleaning logs, employee -training logs, waste hauling manifest, interceptor sampling data, and facility plumbing and mechanical plans. The FSE shall, upon reasonable request, make the records available to the Program Manager or his designee. Sec. 39-56.12 Inspection and Sampling Conditions A. The FOG Control Program Manager or his designee may inspect or order the inspection and sample the wastewater discharges of any FSE to ascertain whether the FSE is complying with all requirements of this section. The FSE shall allow the City access to the FSE premises, during normal business hours for purposes of inspecting the FSEs grease control devices or interceptor, reviewing the manifests, receipts and invoices —11 - "FAI �,�,Q relating to the cleaning, maintenance and inspection of the grease control devices or interceptor. Where a FSE has security measures in force, the FSE shall make necessary arrangements so that representatives of the City shall be permitted to enter without delay for the purpose of performing their specific responsibilities/inspections. B. The FOG Control Program Manager or his designee shall have the right to place or order the placement on the FSEs property such devices as are necessary to conduct sampling or metering operations. The FSE shall make available for inspection and copying by the Program Manager or his designee all notices, monitoring reports, waste manifests, and records including, but not limited to, those related to wastewater generation, and wastewater disposal without restriction but subject to the confidentiality provision set forth in this section. All such records shall be kept by the FSE a minimum of two (2) years. Sec. 39-56.13 Right of Entry Persons or occupants of premises where wastewater is created or discharged shall allow the FOG Control Program Manager or his designee, reasonable access to all parts of the wastewater generating and disposal facilities for the purposes of inspection and sampling during all times the Discharger's facility is open, operating, or any other reasonable time. No person shall interfere with delay, resist or refuse entrance to City representatives attempting to inspect any facility involved directly or indirectly with a discharge of wastewater to the City's sewer system. If entry is refused, the FOG Control Manager or his designee shall have recourse to the remedies provided by law to secure entry. Sec. 39-56.14 Emergency Notification Requirements A. In the event a FSE is unable to comply with any section condition due to a breakdown of equipment, accidents, or human error or the FSE has reasonable opportunity to know that his/her/its discharge will exceed the discharge provisions of the this section, the Discharger shall immediately notify the Program Control Manager. If the material discharged to the sewer has the potential to cause or result in sewer blockages or SSOs, the Discharger shall immediately notify the local Health Department and the City. B. Confirmation of this notification shall be made in writing to the FOG Control Program Manager no later than five (5) working days from the date of the incident. The written notification shall state the date of the incident, the reasons for the discharge or spill, what steps were taken to immediately correct the problem, and what steps are being taken to prevent the problem from recurring. C. Such notification shall not relieve the FSE of any expense, loss, damage or other liability which may be incurred as a result of damage or loss to the city or any other damage or loss to person or property; nor shall such notification relieve the FSE of any fees or other liability which may be imposed by this section or other applicable law. Sec. 39-56.15 Emergency Suspension Order The City may, by order of the City Manager, suspend sewer service when the City Manager determines that such suspension is necessary in order to stop an actual or impending discharge which presents or may present an imminent or substantial endangerment to the health and welfare of persons, or to the environment, or may cause SSOs, sewer blockages, interference to the City's Sewer Facilities, or may cause the City to violate any State or Federal Law or Regulation. Any Discharger notified of and subject to an Emergency Suspension Order shall immediately cease and desist the discharge of all wastewater containing FOG to the sewer system. Sec.39-56.16 Nuisance Any condition that the FOG Control Manager determines may result in the discharge of waste, which causes or contributes to any sewer blockage, SSOs, obstruction, interference, damage, or any other impairment to the city's Sewer Facilities or to the operation of those facilities shall constitute a threat to the public health, safety and welfare, and is declared and deemed a public nuisance and may be summarily abated as such. Sec. 39-56.17 Violations of Other Laws Any person acting in violation of this section also may be acting in violation of the Federal Clean Water Act or the State Porter -Cologne Act and other laws and also may be subject to sanctions including civil liability. Accordingly, the enforcing attorney is authorized to file a citizen suit pursuant to Federal Clean Water Act Section 505(a), seeking penalties, damages, and orders compelling compliance, and other appropriate relief. The enforcing attorney may notify EPA Region IX, the California Regional Water Quality Control Board, or any other appropriate state or local agency, of any alleged violation of this section. Sec. 39-56.18 Other Civil Remedies The enforcing attorney may file an action for civil damages in a court of competent jurisdiction seeking recovery of: A. All costs incurred in enforcement of the section, including but not limited to costs relating to investigation, sampling, monitoring, inspection, administrative expenses, all other expenses as authorized by law, and consequential damages; B. All costs incurred in mitigating harm to the environment or reducing the threat to human health; and C. Damages for irreparable harm to the environment. The remedies available to the City pursuant to the provisions of this article shall not limit the right of the City to seek any other remedy that may be available by law. Sec. 39-57 Infiltration and Inflow into Sewer System All City owned sewer lines and private onsite sewer lines and laterals should be constructed and maintained to prevent water infiltration into the sewer system. Private on -site sewer lines and public sewer lines shall be used only to convey raw sewage. Rainfall runoff sources (including, but not limited to roof drains, site drains, inlets, uncovered wash area drains, etc.) are prohibited from connecting to any public or private sanitary sewer pipeline. Sec. 39-58 No person shall introduce any of the following into the City's sewer system: A. Pollutants that create a fire or explosion hazard in the sewer collection system or the Publicly Owned Treatment Works (POTW), including, but not limited to, waste streams with a closed cup flashpoint of less than 1400 Fahrenheit or 600 Centigrade using the test methods specified in 40 CFR 261.21. B. Pollutants that will cause corrosive structural damage to the sewer collection pipes and structures, but in no case Discharges with pH lower than 5.0, unless the works in specifically designed to accommodate such Discharges. C. Solid or viscous substances in amounts which will cause obstruction to the flow in the sewer collection system or the POTW resulting in interference. D. Any pollutant, including oxygen demanding pollutants (BOD, etc.) released in a Discharge at a flow rate and/or pollutant concentration which will cause interference with the POTW. E. Heat in amounts, which will inhibit biological activity in the POTW resulting in interference, but in no case heat in such quantities that the temperature at the POTW Treatment Plant exceeds 400 Centigrade (1040 Fahrenheit) unless the Approval Authority, upon request of the POTW, approves alternate temperature limits. F. Petroleum oil, non -biodegradable cutting oil, or products of mineral oil in amounts that will cause interference or pass through. G. Pollutants which result in the presence of toxic gases, vapors, or fumes within the sewer collection system or the POTW in a quantity that may cause acute worker health and safety problems. H. Any trucked or hauled pollutants. Large volume discharges in a short period of time (slug flows) that adversely effect the operational capacity of the sewer. SECTION 3: That Article I of Chapter 1 of the Santa Ana Municipal Code is hereby amended such that it reads as follows: (additions to existing code shown in bold deletions in strikeout) Sec. 1-18.2 Public Works Agency Authority to Issue Citations The Executive Director of Public Works Agency or his designee has the duty to enforce the provisions of sections 10-26, 10-27, 10-71 and 10-100, 16-1 through 16-4, 16-30, 16-31, 16-33 through 16-37.5, 16-39, 16-48, 18-17, 18-155, 18-156, 36-148, 33-30, 33- 60, 33-62, 33-152, 33-157, 33-162, 33-188, 33-36, 33-189 through 33-192, 33-193 36- 45, 36-46, 39-26, 39-32, 39-33, 39-56 through 39-58, 39-106 through 39-111, and provisions of article IV of chapter 18 of this Code. The Executive Director of the Public Works Agency or his designee is authorized to arrest persons without a warrant whenever they have reasonable cause to believe that the person to be arrested has committed a violation of said provisions in their presence. In any case in which a person is arrested pursuant to this section and the person arrested does not demand to be taken before a magistrate, said officer or employee making the arrest shall prepare a written notice to appear and release the person on his or her promise to appear as prescribed by Chapter 5C, Title III, of part 2 of the Penal Code of the State of California. SECTION 4: If any section, subsection, sentence, clause, phrase or portion of this ordinance is for any reason held to be invalid or unconstitutional by the decision of any court of competent jurisdiction, such decision shall not affect the validity of the remaining portions of this ordinance. The City Council of the City of Santa Ana hereby declares that it would have adopted this ordinance and each section, subsection, sentence, clause, phrase or portion thereof irrespective of the fact that any one or more sections, subsections, sentences, clauses, phrases, or portions be declared invalid or unconstitutional. ADOPTED this day of 2004. Miguel A. Pulido Mayor APPROVED AS TO FORM: Joseph W. Fletcher, City Attorney On Michael Vigliotta Deputy City Attorney AYES: Councilmembers: NOES: Councilmembers: ABSTAIN: Councilmembers: NOT PRESENT: Councilmembers: CERTIFICATE OF ATTESTATION AND ORIGINALITY I, PATRICIA E. HEALY, Clerk of the Council, do hereby attest to and certify that the attached Ordinance No. NS-2670 to be the original ordinance adopted by the City Council of the City of Santa Ana on and that said ordinance was published in accordance with the Charter of the City of Santa Ana. Date: Clerk of the Council City of Santa Ana c APPENDIX F CITY OF SANTA ANA STANDARD PLANS (FOR SEWER) 19F-164 APPENDIX G THE CITY OF SANTA ANA STANDARD SPECIFICATIONS OF SEWER CONSTRUCTION 19F-165 APPENDIX H SAMPLE VIDEO INSPECTION LOG AND INSPECTION REPORT 19F-166 S V `P 6 8 &9'S `PmaPaa�mmm s&6m F�� PS8�5 m&s P ae883o6 ��a P�maRF� mm'Pa r���F�A�PRaRa� P �amPmRRR �18 � RRRRRRRRRR8 to Q881 '^ ^^ go pop_____ 8988 RRRRRR RS��RRR19 1111- kFANNI ,,, 4 0 00000 PPPPPIPP eoi8�6�w-gu' RM 9` e goo 8 o2'S g 6P S ��89'&'S S8F 6Roo� P 82888 S RG���a PAR 3'A �� PmaPRR_ RR RRPPw� ��'�'RRR^'N��1s=R rypry P mr RPRRN ry6 �J Fo R v 49 , THIN � F Qiiiiiiiiiiiiiiiiii liong in g ll iiiiiii ii iiiiiiiiiiiiiiiiii r rrrrrrrrrrr;rt K��������� �K����KttKKKzzziiz�i�zz 3 o o� Elll o o: o o oQ �Eo��oR w �00000000000NozZzozzzzzz d� El r p off,. off,. off,. off,.Ewa 6 [� 0 0 0 NNE°••���w� .. .... ...... .. a x xxxxxxzzzzizzzzzz ___________ -_________= _xzxxzrrrrrrrr z z44zzzzz9000z000000 Mississip 9491 z z4z4 6p`m$6jao6a 6a 6Ra 6Ra 6Ra 6Ra gRgR go8Roa6�RaR88a8a8a 8T888-6 5Raae 8RF 8ReF 8R;F8R;F8R;F8R;F � 'r 1 R RE8"a5ma Bp a ` `a 1,11, ,8 � .11411 1 p6pp ppppp6 pp O STS--- T 19F-167 }}}}} )(gurrurn }}}})}}}())}){) }))}}}}]())(}}}-------------- !!!!!!!!!!!!!!! A 1§F.1§§ e` ••.� Houston and HamsPCS Inc. HAW 2 Barton Road Grandd Terrace, CA 92313 Tel 909422-5990, Fax 909422-0541 Inspection report Date: P.O.# 1 Weather: 1 Surveyed By: section number: PSR: 12/19/2006 1 Dry JAMES 24 Total Pipe Length Survey Customer I System Owner'. Clean Date: Pre -Cleaned: Map Grid #: 256 I HOUSTON & HARRIS I SANTAANA J Jetting J06 Street'. Mark Street Flow Control'. Start MH: J06-030 City. SA 2006-2009 Year Renewed End MH: J06-028 Location Code: 5249 Tape/Media #. 1430 pipe length: 258.07 ft Reason for inspection: F Routine Asseessment Height: C Circular 8"/8" Use of Sewer: Bella Vista West TC'ategory: rial: VCP Vitrified Clay Pipe Pipe Length: 4ft g Method: Drain. Area: Remark:: 1:650 position code observation grade 2222 Mark Street 3 0.00 AMH Upstream Manhole, Survey Begins t 2.58 FC Fracture Circumferential, from 10 to 01 o'clock, within 8 S 2 inch: YES 2.58 FT // 00'.00'.00 8.05 MWL Water Level, 25 % of cross sectional area 35.09 TFA Tap Factory Made Active, at 10 o'clock, 4", within 8 ^•�^• inch: YES k 8.05 FT // 00'.00'.00 1 108.65 TFA Tap Factory Made Active, at 10 o'clock, 4", within 8"•• -�— inch: YES 131,12 MGP General Photo t153.29 TBD Tap Break -In Defective, at 10 o'clock, 4", within 8 inch: M 3 YES, Remark: WRONG WAY 131.12 FT // 00'.00'.00 y .—� 227.45 TFA Tap Factory Made Active, at 10 o'clock, 4", within 8 153.29 FT // 00:00:00 inch: YES 06-02 258.07 AMH Downstream Manhole, Survey Ends 2318 Mark Street OSR OMR SPR MPR OPR SPRI MPRI OPP 2100 31M 2 3 5 2 3 2.5 if P ¢3q,mrl 11 — pag#j14 Houston and Harris PCS Inc. 21831 Barton Road Grand Terrace, CA 92313 Tel 909422-8990, Fax 909422-0841 Inspection photos City. Street'. Date'. section number: PSR: SA 2008-2009 Mark Street 12/19/2008 24 Photo: 27a, Tape/Media No.: 1430, 00:00:00 2.58FT, Fracture Circumferential, from 10 to 01 o'clock, within 8 inch: YES Photo: 28a, Tape/Media No.: 1430, 00:00:00 8.05FT, Water Level, 25 % of cross sectional area 1430.mdb // page: 65 19F-170 - Houston and Harris PCS Inc. 21831 Barton Road Grand Terrace, CA 92313 Tel'.909L22A4 990, Fax 909�22-0841 Inspection photos City. Street Date'. section number'. PSR'. SA 2008-2009 Mark Street 12/19/2008 24 SA 2908-2004 Mal* street J06�030 0 J06-028 VCP Vitrified Clay 'Pipe, C Circular W1,18" Photo: 31a, Tape/Media No.: 1430, 00:00:00 131.12FT, General Photo Pipe, ,r1 Photo: 32a, Tape/Media No.: 1430, 00:00:00 153.29FT, Tap Break -In Defective, at 10 o'clock, 4", within 8 inch: YES, Remark: WRONG WAY 1430.mdb // page: 66 19F-171 e` ••.� Houston and HamsPCS Inc. HAW 2 Barton Road Grandd Terrace, CA 92313 Tel 909422-5990, Fax 909422-0541 Inspection report Date: P.O.# 1 Weather: 1 Surveyed By: section number: PSR: 12/19/2006 1 Dry JAMES 24 Total Pipe Length Survey Customer I System Owner'. Clean Date: Pre -Cleaned: Map Grid #: 256 I HOUSTON & HARRIS I SANTAANA J Jetting J06 Street'. Mark Street Flow Control'. Start MH: J06-030 City. SA 2006-2009 Year Renewed End MH: J06-028 Location Code: 5249 Tape/Media #. 1430 pipe length: 258.07 ft Reason for inspection: F Routine Asseessment Height: C Circular 8"/8" Use of Sewer: Bella Vista West TC'ategory: rial: VCP Vitrified Clay Pipe Pipe Length: 4ft g Method: Drain. Area: Remark:: 1:650 position code observation grade 2222 Mark Street 3 0.00 AMH Upstream Manhole, Survey Begins t 2.58 FC Fracture Circumferential, from 10 to 01 o'clock, within 8 S 2 inch: YES 2.58 FT // 00'.00'.00 8.05 MWL Water Level, 25 % of cross sectional area 35.09 TFA Tap Factory Made Active, at 10 o'clock, 4", within 8 ^•�^• inch: YES k 8.05 FT // 00'.00'.00 1 108.65 TFA Tap Factory Made Active, at 10 o'clock, 4", within 8"•• -�— inch: YES 131,12 MGP General Photo t153.29 TBD Tap Break -In Defective, at 10 o'clock, 4", within 8 inch: M 3 YES, Remark: WRONG WAY 131.12 FT // 00'.00'.00 y .—� 227.45 TFA Tap Factory Made Active, at 10 o'clock, 4", within 8 153.29 FT // 00:00:00 inch: YES 06-02 258.07 AMH Downstream Manhole, Survey Ends 2318 Mark Street OSR OMR SPR MPR OPR SPRI MPRI OPP 2100 31M 2 3 5 2 3 2.5 1fP_/IU/L4 Houston and Harris PCS Inc. 21831 Barton Road Grand Terrace, CA 92313 Tel 909422-8990, Fax 909422-0841 Inspection photos City. Street'. Date'. section number: PSR: SA 2008-2009 Mark Street 12/19/2008 24 Photo: 27a, Tape/Media No.: 1430, 00:00:00 2.58FT, Fracture Circumferential, from 10 to 01 o'clock, within 8 inch: YES Photo: 28a, Tape/Media No.: 1430, 00:00:00 8.05FT, Water Level, 25 % of cross sectional area 1430.mdb // page: 65 19F-173 Houston and Harris PCS Inc. gnu �u 21831 Barton Road Grand Terrace, CA 92313 Tel 909422-8990, Fax 909-422-0841 Inspection photos City. Street Date'. section number'. PSR'. SA 2008-2009 Mark Street 12/19/2008 24 SA 2908-2004 Mal* street J06�030 0 J06-028 VCP Vitrified Clay 'Pipe, C Circular W1,18" Photo: 31a, Tape/Media No.: 1430, 00:00:00 131.12FT, General Photo Pipe, ,r1 Photo: 32a, Tape/Media No.: 1430, 00:00:00 153.29FT, Tap Break -In Defective, at 10 o'clock, 4", within 8 inch: YES, Remark: WRONG WAY 1430.mdb // page: 66 19F-174 APPENDIX I CITY'S SAMPLE SEWER CLEANING REPORT 19F-175 APPENDIX J SAMPLE OF THE CITY'S SANITARY SEWER SYSTEM ATLAS MAPS 19F-176 aDz �o w jai U t f 2 O_ a O Y mi O I O ew W O 2 - m 2 m O I a a a a a a i. 10 I n I n f 2 I O ; e e G O o I i 19F-177 APPENDIX K THE CITY OF SANTA ANA FOG CONTROL PROGRAM MANUAL 19F-178 Fats, Oils, and Grease (FOG) Control Prog CC4C11� FPS Manual ity of Santa Ana March 12, 2019 Prepared by EEC Environmental (tEEC 7 Under the Supervision of: Nabil Saba, P.E. 19F-179 FOG Control Program Manual Table of Contents 11[1> ICY0Ke]111[a6[67► 2.0 FOG CONTROL PROGRAM BACKGROUND AND OVERVIEW ............. 2 2.1 Service Area.................................................................................................................. 2 2.2 Sanitary Sewer Overflows........................................................................................... 2 2.3 Historical FOG Control Activities.............................................................................. 3 2.4 Overview of FOG Control Program........................................................................... 4 3.0 SEWER LINE — ENHANCED MAINTENANCE LOCATION PREVENTATIVE MAINTENANCE................................................................. 4 3.1 Overview of Sewage Collection System and Mapping .............................................. 4 3.2 Routine Sewer Line Cleaning and CCTV.................................................................. 4 3.3 Enhanced Maintenance Location Sewer Line Identification, Prioritization and Cleaning........................................................................................................................ 5 3.4 Enhanced Maintenance Location Characterization and FOG Source Identification Activities............................................................................................... 5 3.5 Enhanced Maintenance Location Data Management ............................................... 6 4.0 FSE FOG CONTROL PROGRAM.................................................................... 6 4.1 Legal Authority............................................................................................................ 6 4.2 Food Service Establishments(FSEs).......................................................................... 7 4.3 FOG Wastewater Discharge Requirements............................................................... 7 4.3.1 RULES AND REGULATIONS................................................................................................. 7 4.3.1.1 Rule 1 - FOG Program Notice.................................................................................................... 7 4.3.1.2 Rule 2 - General Waste Discharge Prohibitions........................................................................ 7 4.3.1.3 Rule 3 - Kitchen Best Management Practices (BMP) Requirements ......................................... 8 4.3.1.4 Rule 4 — Gravity Grease Interceptor Operation and Maintenance Requirements ....................... 8 4.3.1.5 Rule 5—Hydromechanical Grease Interceptor (HGI) Operation and Maintenance Requirements.............................................................................................................................. 8 4.3.1.6 Rule -Notification Requirements...........................................................................................9 4.3.1.7 Rule 7 - Record Keeping Requirements.................................................................................... 9 4.3.1.8 Rule 8 - Drawing Submittal Requirements................................................................................ 9 4.3.1.9 Rule 9 - Monitoring Facilities Requirements............................................................................. 9 4.3.1.10 Rule 10 - Monitoring and Reporting Conditions Requirements ................................................. 9 4.3.2 SPECIFIC REQUIREMENTS...................................................................................................10 4.3.2.1 Grease Interceptor Installation Requirements............................................................................10 4.3.2.2 Other Requirements or Modifications........................................................................................12 4.4 Grease Interceptors.................................................................................................... 12 4.4.1 OVERVIEW..............................................................................................................................12 4.4.2 GRAVITY GREASE INTERCEPTORS...................................................................................12 4.4.2.1 Sizing Reviewed and Approved by City's Building Division...................................................13 4.4.2.2 Maintenance Requirements........................................................................................................14 4.4.3 HYDROMECHANICAL GREASE INTERCEPTORS............................................................14 4.4.3.1 Sizing Reviewed and Approved by City's Building Division...................................................15 4.4.3.2 Maintenance Requirements........................................................................................................15 4.4.4 GREASE REMOVAL DEVICES.............................................................................................16 4.4.4.1 Sizing Reviewed and Approved by City's Building Division...................................................16 4.4.4.2 Maintenance Requirements........................................................................................................16 4.5 Waste Hauling Requirements................................................................................... 17 4.6 FSE Education............................................................................................................ 17 4.7 FSE Inspections.......................................................................................................... 18 4.8 FSE Enforcement....................................................................................................... 19 19F-180 FOG Control Program Manual 4.8.1 4.8.2 4.8.3 4.9 5.0 6.0 BMP NON-COMPLIANCE......................................................................................................20 GRE NON-COMPLIANCE......................................................................................................20 FOG SOURCE SEWER LINE NON-COMPLIANCE.............................................................20 FSE FOG Program and Data Management............................................................ 21 MULTI -FAMILY HOUSING, AND SINGLE FAMILY HOME FOG CONTROL PROGRAM.................................................................................... 22 INDUSTRIAL FOG PROGRAM..... Figures: Figure 2-1: Figure 1: Figure 4-2: Figure 4-3: Figure 4-4: Figure 4-8: Appendices ...... 22 CityService Area...................................................................................................2 GCD Requirements Review Guidelines...............................................................11 Typical Conceptual Gravity Grease Interceptor Design — Side View..................13 Conceptual Design of a Typical Hydromechanical Grease Interceptor ...............15 Typical Conceptual Grease Removal Device Design..........................................16 FOG Control Program General Enforcement Response Plan..............................19 Appendix A: City of Santa Ana Example Section of the Composite Sewer, Enhanced Maintenance Location, and ESE Map Appendix B: City of Santa Ana Sewer Enhanced Maintenance Location Report Appendix C: City of Santa Ana Food Service Establishment (ESE) List Appendix D: City of Santa Ana FOG Control Rules and Regulations Appendix E: City of Santa Ana FOG Control Example "Notice" Appendix F: Additive Request Form Appendix G: Grease Interceptor Installation Flow Chart Appendix H: FOG Program Memorandum Example Appendix I: Conditional Waiver Approval Appendix J: Plumbing Segregation Example Appendix K: Grease Interceptor Standard Plan Appendix L: New ESE FOG Program Requirements Review Process Appendix M: FOG Program Application Form Appendix N: Pumping Frequency Variance Request Form Appendix O: Waste Hauling Documentation Requirements Appendix P: Certified Grease Waste Hauling Companies Appendix Q: ESE Record Keeping Logs and Educational Material Appendix R: Inspection Forms Appendix S: Santa Ana Enforcement/Lateral Evaluation Process Flow Appendix T: Multi -Family Homes and Single Family Home Educational Material 19F-181 �� FOG Control Program Manual 1.0 INTRODUCTION City of Santa Ana's (City) Fats, Oils, and Grease (FOG) Control Program has been developed to prevent FOG -related sanitary sewer overflows (SSOs) as required by the Santa Ana Regional Water Quality Control Board (SARWQCB) General Waste Discharge Requirements (WDR), Order No. 2006-0003-DWQ. This order was issued in response to a State SSO problem and was issued to all sewer agencies in California with a public sewer system greater than 1 mile, which included local agencies, such as cities and special districts, in the northern and central portions of Orange County. The FOG Control Program's goal is to eliminate all FOG -related SSOs. These SSOs are usually attributable to cooking grease in wastewater discharged from Food Service Establishments (FSEs)', multi -family housing, and single family homes that create FOG (or grease) blockages in sanitary sewer collection systems. These grease blockages, located in either the property owner's sewer lateral or the sanitary sewerage system, lead to SSOs, which can cause untreated sewage to flow onto streets and travel to storm drains, creeks, and other surface waters. Untreated sewage on private property or in the street poses an obvious human health risk. If this sewage reaches the ocean, it often results in coastal contamination, beach closures, and the associated potential human health risks. To achieve this goal of eliminating FOG -related SSOs, the WDR has identified key requirements for a FOG Control Program, which are as follows: • Limit grease discharges that may cause blockages; • Prohibit FOG discharges that may cause sewer overflows; • Adopt and enforce a FOG ordinance; • Require implementation of kitchen best management practices (BMPs); • Require installation of grease removal equipment, as necessary; • Inspect FSEs; and • Implement source control measures for sewer line "enhanced maintenance locationsz". These requirements are the key issues that were addressed in the development of the City's FOG Control Program. Food Service Establishments (FSEs) are those establishments primarily engaged in preparing or serving food to the public such as restaurants, hotels, commercial kitchens, bakeries, caterers, schools, prisons, correctional facilities, and care institutions. 2 Known problem areas in the sanitary sewer system that requires more frequent cleaning and maintenance. 19F-182 i FOG Control Program Manual 2.0 FOG CONTROL PROGRAM BACKGROUND AND OVERVIEW 2.1 Service Area The City provides water and sewer service to a population of 349,000 customers, and the service area includes approximately 17,400 acres (27.2 square miles) (Refer to Figure 2-1 for a map of the City service area). C WE&TiYMSTiA' WF! T'wr. _WF L_ Figure 2-1: City Service Area 2.2 Sanitary Sewer Overflows The City has, as part of the SSMP, adopted a Sewer System Overflow Emergency Response Plan (SSOERP) to ensure that any reported spill is responded immediately to protect the public health and safety, and to protect the beneficial uses of the waters of the United States. The SSOERP identifies the response procedures, the notification and reporting requirements, and follow-up requirements for the City associated with SSOs. 19F-183 2 FOG Control Program Manual 2.3 Historical FOG Control Activities The City conducted an initial FOG Characterization Study (Study) in 2003/2004 to provide key information and program recommendations for the development of the City's FOG Control Program. The Study consisted of four tasks: • Enhanced Maintenance Location Characterization - identifying and mapping the known problem areas in the sanitary sewer system that requires more frequent cleaning and maintenance (referred to as "enhanced maintenance locations"). Key information was obtained from staff to identify the factors that cause or may contribute to the areas identified as enhanced maintenance locations. • FOG Source Characterization - physically inspecting the enhanced maintenance locations through the use of closed circuit television (CCTV) equipment to further assess the critical enhanced maintenance locations identified by the City's staff to confirm known or to identify unknown problems in the sanitary sewer system and to identify potential sources of FOG. • FSE Characterization - physically inspecting and educating the FSEs. FSEs located within the City's service area were inspected to identify and classify each FSE's potential to generate and discharge FOG to the sanitary sewer system. • Data Integration and Program Recommendations - mapping the enhanced maintenance location and FSE locations, development of databases for the information collected from the FSE Characterization, and for the information collected during enhanced maintenance location and FOG Source Characterization. Correlations and recommendations for the development of the City's FOG Control Program were then developed utilizing these resources. The Study's preliminary results concluded that FOG Source Characterization (CCTV inspection of enhanced maintenance locations) is extremely beneficial at identifying the potential sources, determining the cleaning effectiveness, defining the contributing issues (e.g., structural issues, roots, other), and assisting in defining the approach for resolving and/or controlling the grease blockage issues for FOG related enhanced maintenance locations. Additionally, the Study concluded that FSE Characterization activities are beneficial in identifying potential grease producing equipment, identifying the removal equipment and maintenance practices, and kitchen best management practices. The Study recommended inspections to ensure that the grease removal equipment (GRE) is maintained properly and that kitchen best management practices (BMPs) are followed to minimize the accumulation of grease and blockages in the sanitary sewer system. Additionally, the Study recommended: cleaning of enhanced maintenance locations be continued and the cleaning effectiveness and frequency be evaluated (through the judicious use of CCTV) on an ongoing basis for City staff and cleaning contractors; and structural repairs that may minimize grease accumulation and potentially resolve the enhanced maintenance location be considered as a factor in prioritizing repairs to the sewer system. 19F-184 3 FOG Control Program Manual 2.4 Overview of FOG Control Program The FOG Control Program is based on the City's FOG Characterization Study activities and the requirements of the WDR. This program integrates various elements into the program to accomplish the goal of preventing SSOs. These key elements of the program are: sewer line maintenance activities associated with the FOG -related enhanced maintenance locations; a FOG Control Ordinance and inspection process to minimize the discharge of FOG from FSEs; an educational outreach program to minimize the discharge of FOG from multi -family housing and single family homes; and the Orange County Sanitation District's (OCSD) Waste Discharge Pretreatment and Source Control Program for discharge of FOG from industry. 3.0 SEWER LINE - ENHANCED MAINTENANCE LOCATION PREVENTATIVE MAINTENANCE 3.1 Overview of Sewage Collection System and Mapping The City's sewage collection system consists of a network of sewer mains, manholes, and lift stations, which conveys approximately 36 million gallons per day of sewage generated within the City's service area to the Orange County Sanitation District's (OCSD) trunk sewers for treatment at OCSD's Water Treatment Plants. The City's system consists of approximately 400 miles of collection system mainline piping ranging in size from 6 inches to 24 inches. The system includes 2 sewage lift stations, 8,200 manholes and approximately 45,000 individual service connections. The City is responsible for repairs to the sewer laterals from the public sewer main to the property line in the public right of way. Historically the collection system was documented with 186 hand -drawn, atlas sheets, which included property and right of way boundaries, sewer mains, manholes and service laterals. Subsequently, the City transferred all of the information contained in the hand -drawn sheets to a single CAD (computer aided design) based map, and then to a Geographic Information System (GIS) based mapping system that can be accessed by maintenance staff and FOG inspectors in the field to evaluate an FSEs proximity to an enhanced maintenance location or recent SSO or FOG blockage. 3.2 Routine Sewer Line Cleaning and CCTV The entire collection system is cleaned in accordance with the cycle established in the SSMP. The line cleaning operation is accomplished utilizing hydro -combination units, each operated by a crew of two trained operators. The general process consists of hydrojetting the sewer line and vacuuming excessive debris from downstream manholes. The program is typically performed in a progressive manner (i.e., the system is cleaned from manhole to manhole continuing on each successive day at the manhole following the manhole last completed on the previous day). If significant FOG is 19F-185 4 FOG Control Program Manual identified during the line cleaning operation, the area is then evaluated for potential further analysis utilizing closed circuit television (CCTV) inspection. Visual inspection, utilizing CCTV, of the entire collection system is conducted at the frequency established in the SSMP, prioritized on older and more problematic sections of the sewer pipe. Any problems identified during the video inspection are evaluated for repairs, depending on defect severity. Video recordings are made by the contractor and supplied to the City. 3.3 Enhanced Maintenance Location Sewer Line Identification, Prioritization and Cleaning Specific reaches of sewer mainlines that require more frequent than normal cleaning, based on a history of FOG -related issues or higher than normal risk for a FOG related SSO, are termed "enhanced maintenance locations". New enhanced maintenance locations are identified during routine collection system maintenance activities by staff when they observe conditions that warrant more frequent cleaning, as well as by City contractors during routine CCTV inspections. Additionally, if necessary, locations experiencing an SSO may be designated as an enhanced maintenance location and cleaned on a more frequent basis as a precautionary measure. The frequency of cleaning for these enhanced maintenance locations are typically quarterly but can range from bi-monthly to annually depending on the severity of the problem and the cleaning effectiveness. Enhanced maintenance locations are evaluated (through the judicious use of CCTV) on an ongoing basis. Additionally, the list of enhanced maintenance locations are periodically reviewed to assess the necessity to maintain high frequency cleaning at each location. Refer to Appendix B for an example enhanced maintenance location Report and Appendix A for an example of a Composite Sewer & Enhanced Maintenance Location Map. 3.4 Enhanced Maintenance Location Characterization and FOG Source Identification Activities Many issues in the sanitary sewer system can contribute to an enhanced maintenance location, each with varying degrees of severity. Management of this information for each enhanced maintenance location is necessary to identify effective solutions and to prioritize resources. Sewer line characterization is the process of classification and prioritization of these enhanced maintenance locations in the City's sanitary sewer system. It is important to note that while there are many reasons and causes for enhanced maintenance locations in the sanitary sewer system, the focus of the FOG Control Program is the FOG -related locations. The characterization process consists of collecting all known (or perceived) factors associated with each enhanced maintenance location from the sewer maintenance staff to identify the critical information. Factors related to pipe conditions and potential sources are identified, documented and mapped. Relationships between the various 19F-186 5 FOG Control Program Manual factors are then developed to define each enhanced maintenance location. Visual inspections, utilizing CCTV, of the enhanced maintenance location and the sewer pipe upstream of the enhanced maintenance location is conducted: to confirm known or to identify unknown problems in the sanitary sewer system; and to identify the potential sources of FOG. This information is critical to the FOG Control Program to enable identification and implementation of the appropriate mitigation solutions. The potential solutions include the evaluation of structural issues that impact enhanced maintenance locations. The resolution of the structural issue is evaluated to determine if repair may minimize grease accumulation and potentially resolve the enhanced maintenance location. Additionally, the laterals (and associated discharger[s]) identified as potential sources of FOG during these CCTV inspections will be documented and the information will be provided to the FOG Control Program Manager for appropriate source reduction and enforcement activities (refer to Sections 4.7 and 4.8). Ultimately, this information will help to guide the focus of the FOG Control Program to those enhanced maintenance locations that present the greatest potential for SSOs. 3.5 Enhanced Maintenance Location Data Management Sewer line enhanced maintenance location cleaning is the responsibility of the Water Maintenance Supervisor and the data management is the responsibility of the FOG Control Program Manager. The enhanced maintenance location data management process consists of: • The identification and documentation of enhanced maintenance locations, and employee access to the locations through the City's computerized maintenance management software. (Refer to the Appendix B for an example Enhanced Maintenance Location Report) • Digital Composite Map displaying the location of the enhanced maintenance locations (Refer to Appendix A for an example section of the Map) 4.0 FSE FOG CONTROL PROGRAM 4.1 Legal Authority In 2017, the City adopted, Ordinance No. NS-2921 which updates Article III, Chapter 39, Section 39-56 of the City's Municipal Code, as well as Grease Control Regulations adopted by the City Council, to specify appropriate FOG discharge requirements for food service establishments (FSEs) to prevent blockages of sewer lines resulting from discharges of FOG. The discharge requirement prohibits FSEs from "the discharge into the sewer system of FOG that may accumulate and/or cause or contribute to blockages in the sewer system or at the sewer system lateral." Refer to the City's website www.santa-ana.org, Section 39-56 for Fats, Oils and Grease Control. 19F-187 6 FOG Control Program Manual The key elements of these regulations are the requirement of FSEs to: • Implement best management practices (BMPs); and • Install, operate and maintain an approved type and adequately sized grease interceptor. 4.2 Food Service Establishments (FSEs) This ordinance is applicable to all Food Service Establishments, and any commercial entity, operating in a permanently constructed structure such as a room, building, or place, or portion thereof, maintained, used, or operated for the purpose of storing, preparing, serving, or manufacturing, packaging, or otherwise handling food for sale to other entities, or for consumption by the public, its members or employees, and which has any process or device that uses or produces FOG, or grease vapors, steam, fumes, smoke or odors that are required to be removed by a Type I or Type II hood. The FSEs identified within the City are establishments ranging from sandwich shops to full service restaurants, including major kitchens in retirement homes or hospital facilities. These FSEs are listed in Appendix C. 4.3 FOG Wastewater Discharge Requirements Pursuant to the ordinance, the City has developed Rules and Regulations specifying wastewater discharge requirements for FSEs (Appendix D). The City may also impose specific requirements on individual FSEs depending upon unique conditions that exist at that FSE. 4.3.1 RULES AND REGULATIONS The Rules and Regulations detail the technical requirements of the FOG ordinance. These requirements are segregated into sections and are summarized as follows (Refer to the City's website www.santa-ana.org or Appendix D for the Rules and Regulations): 4.3.1.1 Rule 1 - FOG Program Notice The Notice informs the FSEs of the requirements of the Ordinance and identifies any specific requirements that a FSE must follow (Refer to Appendix E for an example Notice). 4.3.1.2 Rule 2 - General Waste Discharge Prohibitions • Waste discharge of FOG into the sewer system will not accumulate and/or cause or contribute to a blockage • Food grinders (garbage disposal units) are prohibited for new FSEs. Existing FSEs are required to remove food grinders. 19F-188 7 FOG Control Program Manual • No emulsifying additives for the purpose of emulsifying FOG without the written approval of the FOG Control Manger • No disposal of waste cooking oil into drains • No discharge of wastewater in excess of 140 degrees Fahrenheit into grease removal equipment • No biological additives for grease remediation or use as a supplement to interceptor maintenance without approval of FOG Control Manager (Appendix F, Additive Request Form) • No toilet discharge into grease interceptor • No waste removed from the interceptor shall be discharged into the sewer system • Dishwashers shall not discharge to, or be connected to, any grease interceptor or grease trap • Grease interceptors cannot be operated (must be pumped out) with FOG or solids accumulation exceeding 25% 4.3.1.3 Rule 3 - Kitchen Best Management Practices (BMP) Requirements • Installation of drain screens • Segregation and collection of waste cooking oils • Disposal of food waste into trash or garbage, and not into sinks • Employee training and refresher training every 6 months • Frequent cleaning of exhaust filters and appropriate disposal of the waste • Kitchen signage • Absorbent material placed under areas susceptible to FOG spills • Covered conveyance devices to transport FOG • Emptying of FOG containers before they are full • Spill kits 4.3.1.4 Rule 4 — Gravity Grease Interceptor Operation and Maintenance Requirements • Requirement for the installation of a grease interceptor • Requirement for grease interceptor maintenance (FOG and/or solids cannot exceed 25% of the capacity of the interceptor) • Frequency of grease interceptor maintenance (minimum quarterly [once every 3 months]) 4.3.1.5 Rule 5 — Hydromechanical Grease Interceptor (HGI) Operation and Maintenance Requirements • Operation in accordance with manufactures requirements • Requirement for HGI maintenance to ensure efficient operation (removal of accumulated FOG, as needed) • Frequency of HGI maintenance (minimum monthly) 19F-189 8 FOG Control Program Manual • Frequency of HGI inspections to check for leaking and for proper operation (minimum monthly) • Dishwashers or food grinders shall not discharge to or be connected to any HGI 4.3.1.6 Rule 6 - Notification Requirements • Notification of a spill • Notification regarding planned changes 4.3.1.7 Rule 7 - Record Keeping Requirements • Logbook of grease control equipment cleaning activities • Logbook of employee training • Copies of grease control equipment records or waste hauling receipts • Records of sampling data and height monitoring of FOG and solid accumulation in the interceptor 4.3.1.8 Rule 8 - Drawing Submittal Requirements • Proposed or existing FSEs may be required to submit facility site plans, mechanical or plumbing plans, and other details to identify sewer locations or connections • Drawings may be required to be prepared by a California Registered Civil, Mechanical, or Electrical Engineer 4.3.1.9 Rule 9 - Monitoring Facilities Requirements • Flow monitoring, constituent monitoring and/or sampling facilities may be required • Location of monitoring and/or sampling facilities subject to approval of City • FSE will provide immediate access to monitoring and/or sampling facilities during regular business hours • Waste analysis, contingency plans, and other necessary information may be requested by the City to verify compliance • FSEs shall not increase the use of water to dilute the discharge to achieve compliance 4.3.1.10 Rule 10 - Monitoring and Reporting Conditions Requirements • FSEs may be required to submit periodic reporting of the status of kitchen BMPs (Rule 3) • Visual monitoring of the FSEs sewer lateral or downstream sewer lines at the FSEs expense may be required by the City • Reports for self -monitoring of sewage constituents and FOG characteristics may be required by the City 19F-190 9 FOG Control Program Manual 4.3.2 SPECIFIC REQUIREMENTS Specific requirements can be required or authorized by the FOG Control Program Manager for individual FSEs. These specific requirements can be segregated into two categories: 1) grease interceptor installation requirements for FSEs; and 2) other requirements or Rule modifications. 4.3.2.1 Grease Interceptor Installation Requirements The requirement for the installation of a grease interceptor is a key requirement of the City's FOG Regulations. However, this requirement has many options for FSEs that may delay or potentially negate this requirement. The below flow chart generally describes the evaluation process that will be utilized for the grease interceptor installation requirement. A full-sized flow chart is available in Appendix G. Each facility is evaluated by the Water Resources Department and a FOG Program Memorandum is generated for the facility to document the requirement to either install a grease interceptor or receive a waiver from the requirement (Appendix H, FOG Program Memorandum Example). 19F-191 10 § ! ) § !! ! § !: ) » 7® .! / :! !i )g!96 HMO ©`R! !< ............. ! .� �■�10 $ k 1§F.1§2 FOG Control Program Manual Based on the process flow chart, the majority of existing FSEs that do not have grease interceptors installed have been issued a "Conditional Waiver" from the requirement to install a grease interceptor. However, if the FSE has continued program violations or if the FSE is identified as a significant contributor of FOG (i.e., causes or contributes to blockage or SSO) to the sewer system, the "Conditional Waiver" may be revoked requiring the installation of a grease interceptor. An example Conditional Waiver Approval is available as Appendix I. 4.3.2.2 Other Requirements or Modifications There are other situations where specific requirements may be required by the FOG Control Program Manager. For example: • Authorization for the utilization of an additive • Requirement for increased maintenance frequency of the grease interceptor • Authorization for decreased maintenance frequency of the grease interceptor • Requirement to submit records (grease interceptor maintenance log and waste hauling manifests and other logs) to the City on a semi-annual basis 4.4 Grease Interceptors 4.4.1 OVERVIEW Grease interceptors are grease collection devices that separate FOG (or grease), solids, and water based on the principle of Stoke's Law. Stoke's Law describes the rising or settling of a particle in a fluid (water in this case). Simply put, under non -turbulent conditions in an interceptor, given enough time, particles that are lighter than water (e.g., grease) will rise to the surface and particles that are heavier than water (e.g., solids) will settle to the bottom. The facility's grease waste lines must be separated from the sanitary waste lines (Appendix J, Plumbing Segregation Example, provides an example of the plumbing that is required to be segregated from a grease interceptor. Facilities receiving conditional waivers must separate their grease waste lines from the sanitary waste lines in -case a grease interceptor is required to be installed at a future date. The different types of grease interceptors are discussed below. 4.4.2 GRAVITY GREASE INTERCEPTORS Gravity grease interceptors (GGI) are larger, volume -based grease -control devices that are typically installed outside and underground. GGIs can range in volume from 300 to 15,000 gallons. The flow of water through the GGI is controlled by the baffle tubes; therefore, it is critical that the baffle tubes are installed properly and kept in good condition for the GGI to function properly. A conceptual view or a typical GGI configuration is illustrated in Figure 4-2, Typical Conceptual Gravity Grease Interceptor Design — Side View, and in Appendix K, Grease Interceptor Standard Plan. 19F-193 12 hies solids Recommended - Manhole FOG Control Program Manual outlet 00 ax Figure 4-2: Typical Conceptual Gravity Grease Interceptor Design —Side View The proper plumbing and placement of baffles will provide the non -turbulent conditions. The proper dimensions and volume of the interceptor will provide sufficient retention time to allow the particles to fully rise or settle before they pass -through to the outlet of the interceptor. Over time, the grease and solids layers thicken and will eventually fill the first chamber if they are not removed. If the grease and solids are not removed regularly, the interceptor no longer functions for its intended purpose, and FOG will be carried into the sewer system. Emulsified or partially emulsified particles will rise or settle slower, which is why soaps and other emulsifiers may cause some grease or solids to pass -through an interceptor and collect downstream of the interceptor. Since an interceptor is not self-cleaning or free of maintenance, it is critical that an interceptor be suitably designed with manholes in the right locations to facilitate maintenance and that it be cleaned and pumped at a frequency that maintains its design removal efficiency. 4.4.2.1 Sizing Reviewed and Approved by City's Building Division The City's Building Division will review and approve the sizing and installation of GGIs. This is accomplished by requirement of the permittee, by the appropriate Building Department, for the City's approval prior to issuance of the building permit. Refer to Appendix L, New FSE FOG Program Requirements Review Process, for the process utilized to refer the permittee to the City for grease interceptor installation and sizing approval. Appendix M also includes the FOG Program Application Form that a facility completes prior to the grease interceptor installation decisions are made. The Building Division will base the design and sizing of the grease interceptors on the current version of California Plumbing Code. Chapter 10 of the California Plumbing Code 19F-194 13 FOG Control Program Manual sizes GGIs based on the number of drainage fixture units within the FSE connected to the grease waste line. The FOG Control Program Manager will also consider the potential for large grease interceptors to become septic (which may create nuisance odors and corrosive conditions) due to excessively long retention times. Thus, the Code will be utilized with the following general considerations: 1) If the California Plumbing Code sizing calculation exceeds 1,500 gallons, the FOG Control Program Manager will use utilize his/her best judgment based on other factors at the FSE (e.g., cooking equipment, menu, frequency of use of the drainage fixture units) to determine the final size of the interceptor. 2) The floor of the interceptor should not be too deep to allow for proper cleaning and/or the interceptor should not be larger than 3,000 gallons for most installations. 3) An FSE calculation of 375 to 750 gallons should require an interceptor of 750 gallons. 4.4.2.2 Maintenance Requirements The City requires that GGIs be cleaned (pumped) out completely as required to maintain the GGI's efficient operation and prevent excessive accumulation of floating FOG and settled solids. A complete pump -out means that all of the contents of the interceptor are removed and no liquids are returned to the interceptor unless specific permission has been granted in writing by the City (Appendix N, Pumping Frequency Variance Request Form). Some GGIs may need to be pumped out more frequently than once every 90 days if the accumulation of floating FOG and settled solids exceeds 25% of the overall capacity of the interceptor (i.e., 25% rule). 4.4.3 HYDROMECHANICAL GREASE INTERCEPTORS A hydromechanical grease interceptor (HGI) (also known as a grease trap) is a flow - based grease interceptor that is usually installed in ground or above ground, inside or outside of the facility, and has a typical capacity of less than 250 gallons. FSEs generally prefer HGIs over gravity grease interceptors (GGIs) because HGIs are less expensive to install, can fit in smaller spaces, and can be easier to maintain. A typical conceptual HGI design is illustrated in Figure 4-3, Conceptual Design of a Typical Hydromechanical Grease Interceptor. 19F-195 14 FOG Control Program Manual ^.leanout utlet Relief )utlet Baffle Figure 4-3 - Conceptual Design of a Typical Hydromechanical Grease Interceptor 4.4.3.1 Sizing Reviewed and Approved by City's Building Division The City's Building Division will review and approve the sizing and installation of HGIs. This is accomplished by requirement of the permittee, by the appropriate Building Department, for the City's approval prior to issuance of the building permit. Refer to Appendix L, New FSE FOG Program Requirements Review Process, for the process utilized to refer the permittee to the City for grease interceptor installation and sizing approval. Appendix M also includes the FOG Program Application Form that a facility completes prior to the grease interceptor installation decisions are made. The sizing requirements for HGIs are established in Chapter 10, section 1014.2 of the California Plumbing Code. Regardless of the sizing method, HGIs are sized based on flow rate and the pounds of FOG that they can store. Typically, HGIs have a flow capacity of 20 to 50 gallons per minute (gpm), store 40 to 100 pounds of FOG, and are 15 to 60 gallons in volume. Flow -control fittings/devices must be installed upstream of HGIs to control the wastewater flow to match the certified flow rate of the HGI. If this flow - control device is not installed, the HGI may not perform properly when the flow exceeds the certified flow rate. HGIs are tested and certified to ASME A112.14.3 or PDI-G101 standards at the HGI's specified maximum flow rate. The City requires that HGIs be certified to these standards before HGIs can be approved for use in the City's service area. Plan -check approvals are required to ensure that one or more HGIs are connected to the significant grease -waste drains (e.g., pot sink, pre -rinse sink, work station). 4.4.3.2 Maintenance Requirements HGIs should be cleaned before the accumulation of floating FOG and settled solids exceeds 25% of the HGI's overall capacity (this is known as the 25% rule). In order to prevent excessive accumulation, daily to weekly cleaning of the HGI by kitchen staff or pumping contractors may be required. At a minimum, HGIs must be cleaned monthly. If 19F-196 is FOG Control Program Manual cleaning is performed by kitchen staff, solids and FOG should be dewatered (e.g., mixed with cat litter) and discarded in the trash. All FSEs with HGIs must keep logs of the maintenance events. Log sheets are provided to each FSE during the initial or follow-up inspections. 4.4.4 GREASE REMOVAL DEVICES Grease removal devices (GRD) are HGIs which automatically remove the floating FOG contents of the device. GRDs are typically installed indoors and connect to one to four sinks in the kitchen. Floating FOG is separated from the water within the GRD and is discharged into a relatively small tank connected to the side of the GRD. The containers are then emptied into a designated container. If space is available, a 55 gallon drum can replace the small tank in order to eliminate the need to empty the container on a daily basis. A typical conceptual GRD design is illustrated below in Figure 4-4, Typical Conceptual Grease Removal Device Design. Removable Solids Strainer Basket Inlet Baffle Flow Control Device (Internal or External) Y� Access Covers Outlet Baffle Skimmer J t_ Heating Element Figure 4-4 - Typical Conceptual Grease Removal Device Design The GRD shown in Figure 3 has a skimmer wheel which skims the floating FOG into the small container. Other styles of GRDs are available without the skimmer wheel and use hydrostatic pressure or pumps to remove the floating FOG from the device. Some FSEs prefer GRDs without the skimmer wheel because there are fewer moving parts requiring maintenance. It is important that the FSEs understand how their GRD works and what maintenance is required for their device. Proper GRD maintenance is further discussed in Section 3.6.2. 4.4.4.1 Sizing Reviewed and Approved by City's Building Division GRDs are sized to the same standards as HGIs which was previously discussed in Section 4.4.3.1. They are sized according to the established sizing criteria in Chapter 10 Section 1014.2 of the California Plumbing Code. Flow control devices must be installed inside 19F-197 16 FOG Control Program Manual and outside the GRDs to control the wastewater flow in order to match the certified flow rate of the GRID. 4.4.4.2 Maintenance Requirements In order to function properly, GRDs may require quarterly, monthly, weekly and sometimes, even daily maintenance. The solids basket must be emptied daily and the solids must be disposed of with the trash. The FOG waste container, which collects the skimmed oils, must be emptied into a larger FOG waste container for proper disposal or recycling. Because many GRDs have heaters and skimmers and other critical mechanical equipment, they must be maintained by the FSE and cleaned or replaced, as needed. The entire device should be emptied and cleaned thoroughly at least once every 90 days to remove the silt and sediments which can accumulate within the device. 4.5 Waste Hauling Requirements Proper disposal of waste grease collected either from interceptors or through kitchen practices is essential to a successful FOG control program. To ensure that FSEs properly dispose of their waste FOG and that haulers and disposal/recycling sites are properly operated, the City requires that all hauler documentation be completed and that the hauler provide the FSE a copy prior to departing the FSE. The FSE is required to maintain copies of the hauling documentation. The minimum information requirements to be documented on the hauler's record are (Refer to Appendix O for copy of the City's Waste Hauling Documentation requirements) (Refer to Appendix P for a list of certified grease waste hauling companies): • Name of hauling company • Name and signature of operator performing the pumpout • Documentation of full pumpout with volume of water and FOG removed (e.g., 1500 gallons) • Documentation of the level of floating FOG and Settled Solids (to determine if volume exceeds 25%capacity of the grease removal equipment) • Documentation if repairs to the grease interceptor are required • Identification of the facility where the hauler is planning to dispose of the waste 4.6 FSE Education The City has developed FSE FOG Control educational material for the FSEs. The initial education to the FSEs was through FOG Characterization Study inspections conducted in 2003 and 2004 and continue via mailings and ongoing inspection activities. In this process, FSEs are provided the General Requirements, a Kitchen BMP Poster, Record Keeping Logs and other Educational Material. This information, in addition to a digital training video, are also available to FSEs by downloading it from the City's website www.santa-ana.org. Refer to Appendix Q for examples of Kitchen BMP Signage, Record 19F-198 17 FOG Control Program Manual Keeping Logs, and other Educational Material. Currently, educational materials are provided to FSEs during Initial Inspections immediately after the FSE is opened, and as requested during routine FSE FOG inspections. 4.7 FSE Inspections To ensure compliance with the FOG Control Program requirements, the City has developed a few types of FSE Inspections. These inspections and their purpose are as follows: Initial Inspections These inspections are conducted to identify and classify each FSE's potential to generate FOG and its potential to discharge the FOG to the sanitary sewer system. If not adequately controlled, this FOG can lead to sewer blockages and, potentially, SSOs. The inspection identifies the type of food, equipment, and kitchen practices that contribute to FOG discharges and the equipment (e.g., grease interceptors, grease traps) that may reduce the discharge of FOG to the sewer. These initial inspections also provides the opportunity to educate the FSEs on the impact of their grease discharges, what they can do to minimize grease discharges, and how the City's Regulation could potentially impact them. Refer to Appendix R for an example of the inspection form. BMP Inspections These inspections are conducted to evaluate compliance with the facility's best management practices requirements. Refer to Appendix R for an example of the inspection form. GRE Inspections These inspections are conducted to evaluate compliance with the facility's grease removal equipment requirements. Refer to Appendix R for an example of the inspection form. Compliance Inspections These inspections are conducted where it is determined by the FOG Control Program Manager that a follow-up inspection is required for a Non -Compliance issue that has been identified in previous BMP, GRE or FOG Source Sewer Line Inspections. Enforcement Inspections These inspections are conducted when elevated enforcement of the Ordinance requirements are required or when the revocation of the FSE's grease interceptor installation Conditional Waiver, Waiver or Variance is required. The inspection strategy is to focus the City's resources on FSEs in the vicinity and upstream of enhanced maintenance locations and on FSEs that have been identified 19F-199 18 FOG Control Program Manual with a greater potential to generate FOG and discharge FOG to the sanitary sewer system. Generally, BMP and GRE inspections are conducted on an annual basis. 4.8 FSE Enforcement The City has developed an enforcement response plan to respond to Non -Compliance issues identified during the inspection processes. The enforcement response will be based on the severity of the non-compliance and the history of non-compliance at the FSE. The general approach utilized is displayed below in Figure 4-8. Appendix S, Sample Enforcement Letter, provides an example of an enforcement letter that can be sent to facilities for non -compliances. Possible Contributor to Downstream Sewer Blockage Problem Noted during Routine Inspection Administrative Fines, Administrative Compliance Order, Revocation of Grease Interceptor Waiver, Loss of Authorization to Discharge Wastewater i for Possible Contributor to Blockage Violator Problem, Violation Seventy of Violation, Non - Responsive, Remaining in Violation Third Tier (Assessment of Penalties) Administrative Second Tier Warning Notice Severity of Non - Compliance, Non - Responsive, Remaining in Non -Compliance Non -Compliance OAction Taken First Tier Figure 4-8: FOG Control Program General Enforcement Response Plan 19F-200 19 FOG Control Program Manual 4.8.1 BMP NON-COMPLIANCE Issues identified as deficient during the BMP inspection process will be documented and the FSE will be issued a Notice of Non -Compliance. The Notice will identify the area of non-compliance and the required action. Issues identified as deficient during the inspection will compromise the effectiveness of the FOG BMP Program, which will increase the FSEs potential to discharge FOG into the sanitary sewer. Therefore, the overall impact of each of the deficient issues will need to be evaluated individually and in relationship to the other reported deficiencies to determine the projected impact and severity of the combined deficient issues. Generally, for a single deficient issue (not considered as a serious non-compliance individually), no further enforcement action will be taken after correction of the deficiency. For multiple deficient issues, an Administrative Warning Notice and/or an Administrative Fine are issued. For FSE's that repeatedly fail to comply, the enforcement process may become more severe: For example, a repeated non -complaint FSE may no longer receive an Administrative Warning Notice and be directly issued an Administrative Fine; further, the FSE's Conditional Waiver may be revoked. 4.8.2 GRE NON-COMPLIANCE Issues identified as deficient during the GRE inspection process will be documented and the FSE will be issued a Notice of Non -Compliance. The Notice will identify the area of non-compliance and the required action. The majority of the issues on the GRE inspection form, if identified as deficient, will compromise the effectiveness of the GRE and would likely have resulted in a direct discharge of FOG into the sanitary sewer. Therefore, for these items it is considered a serious non-compliance issue and an Administrative Warning Notice with the potential assessment of an Administrative Fine may be issued. For FSE's that repeatedly fail to comply, the enforcement process may become more severe: For example, a repeated non -complaint FSE may no longer receive an Administrative Warning Notice and be directly issued an Administrative Fine; further, the potential loss of the FSE's right to discharge wastewater into the City's sewer collection system. 4.8.3 FOG SOURCE SEWER LINE NON-COMPLIANCE FSEs identified as sources of FOG to the City's sewer system during FOG Source Sewer Line inspections will be issued Notices of Non -Compliance. This Notice will inform the FSE that FOG discharges from their lateral has impacted the City's sewer line. This is considered a serious non-compliance issue and an Administrative Warning Notice and/or an Administrative Fine may be issued. 19F-201 20 FOG Control Program Manual • If the FSE does not have a grease interceptor, the FSE will be informed that they have been identified as a significant FOG discharger, that a likely cause is that their BMP practices do not appear to be effective and that more stringent adherence to BMPs is required. Additionally, they will be informed that if their facility is identified as a source of FOG to the City's sewer during any future FOG Source Sewer Line inspections, the FSE's grease interceptor "Conditional Waiver" may be revoked requiring the installation of a grease interceptor. • If the FSE has a grease interceptor, the FSE will be informed that they have been identified as a significant FOG discharger, and that the likely cause is that the maintenance of their grease interceptor has not been effective. The FSE may be required to: 1) pump their grease interceptor on a more frequent basis; 2) conduct a functional integrity test of their grease interceptor; and/or 3) have their kitchen drain lines dye tested to ensure that the appropriate drains are connected to the interceptor. For repeated non-compliance, the enforcement process may involve increased fines and/or termination of the FSE's right to discharge wastewater into the City's sewer collection system. Appendix S, Santa Ana Enforcement/Lateral Evaluation Process Flow, provides an example of the enforcement flow for sewer line non -compliances. 4.9 FSE FOG Program and Data Management The FOG Control Program is managed by the FOG Control Program Manager and the inspection and enforcement activities are conducted by City staff or by outside contractors under his/her supervision. The program is well integrated with the collection system maintenance program, specifically the enhanced maintenance location sewer cleaning and video inspection activities. The FSE data management process consists of: • Database that is utilized to identify the FSEs in the FOG Control Program and the specific details and inspection history of each facility. (Refer to Appendix C for a report of FSEs in the Program) • Composite Map displaying the location of the FSEs (Appendix A) Additionally, the City utilizes their internal Customer Service Records, business licenses, Orange County Health Care Agency's (OCHCA) website, building departments' new construction or tenant improvement reviews for commercial or industrial property, and input from City field personnel to identify new FSEs or modifications to existing FSEs. 19F-202 21 FOG Control Program Manual 5.0 MULTI -FAMILY HOUSING, AND SINGLE FAMILY HOME FOG CONTROLPROGRAM The multi -family housing, and single family home FOG Control Program will utilize education as the primary method for controlling the discharge of the FOG to the sewer system. Educational information concerning FOG will be provided periodically in the City's Newsletter, and FOG education brochures will be mailed with utility bills on an annual basis to educate City customers. Additionally, FOG education videos will be televised periodically during the City's Community Access television broadcast. For areas identified as potential upstream sources of FOG in the sewer system, more frequent mailing of FOG brochures will be conducted. Additionally, FOG brochures and other educational material will be provided to multi -family housing for posting in common areas. Refer to Appendix T for FOG educational material. 6.0 INDUSTRIAL FOG PROGRAM Orange County Sanitation District's source control program is utilized to regulate the wastewater discharged from Industrial users into the City's sewer collection system. The City will coordinate with OCSD for regulation and enforcement for those industrial discharges that are identified as significant FOG discharges. 19F-203 22 APPENDIX A City of Santa Ana Example Section of the Composite Sewer, Enhanced Maintenance Location, and FSE Map City of Santa Ana EEC FOG Control Program Manual n ww Revised February 1, 2019 19 F-204 APPENDIX B City of Santa Ana Sewer Enhanced Maintenance Location Report City of Santa Ana EEC FOG Control Program Manual Revised February 1, 2019 19 F -206 amzzzz())§§(}(\(())\}(}( /\}\{{/\\\\}}\\\\\{\\\\{ 1§F- 07 v 0 L C E a a g a a o 4 a q a a a a o a a a a a o q o a q o a a o 4 4 C7 C7 a a a 0 a a o a o a o 0 0 0 o 0 o o 0a 0o Ua Oa _ aaaaa_a_0 oo a Oo Oa Oo Oo Oa a o 0 0 0 o a a a o a o w w w 0 L C } E lO rl h (NVf m N N ti (mV1 (�Vf (�V1 lNO INl1 O h O Iml1 tNO N N N N N f�Vl m (Vf ti ti ti ti N tmO O] m O1 m V Q a N 0 o ao o o n z o 0 0 0 o a a o 0 m m m m o m m Q a o o o o o o$ 6 a a o a a o 0 0 o a o 0 o a a a a a >> Y Y o 0 U' O x x x x x x x Y�� 0 0 0 0 0 0 O O O O O x x O 0 w c T T T T T T T T T T T T T T T T T T T T T T T T T T T T T T T T T T T T T T T T T T T T T mU U U U U U U U U U U U U U U U U U U U U U U U U U U U U U U U U U U U U U U U U U U U U a a a a a a a a a a a a a a a a a a a a a n a a a a a a a a a a n a a a a a a a a a a a a C w w w w w w w w w w w w w w w w w w w w w w w w w w w w w w w w w w w w w w w w w w w w w > a > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > a > > > > > > > > > > m v v v . a v a v a v a v v v v m v v m a v a v a v v 0 v a v a v a v a v v a v a v a v a v a v a v v m m `o `o `o `o `o `o `o `o `o`o `o `o `o `o `o `o `o `o `o `o `o `o `o `o `o `o `o c a 0 0 0 0 0 0 0 0 0 0 0 0; o o; o 0 0 0 0 0 o a o 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0, v c 0 n c v v n E 0 0 v a c w w � m « 01 0 o E E c L >, L L W n n E o 0 w o a a m a o O Z L O ry _ m w o w w a E `w a c-O m m n5 w c c o o V U1. E E `w v E_ O : - N : N N N : .y .y O] O] O] 'i O] 'i .Y •1 O] l0 l0 OJ O] M 'I n m Ol O ti O] N m lO h Ol O h m C Oyl If1 Ol N m Q I!1 tO h O fl N fl 1p h O] Ol r O] Ol lO Ol m C h fl m h N m � O ti ti �N N Ifl I!1 m m lnO Onf O^t W W O] W O] W� h Oml Oml Oml Oml Oml N N N fmV1 V O V V tO tO W W� l�O � l�O G O O N N rl m O 19F-208 APPENDIX C City of Santa Ana Food Service Establishment (FSE) List City of Santa Ana EEC FOG Control Program Manual Revised February 1, 2019 19 F -209 Street Address Name 509 W 17TH ST 17TH & ROSS 2800 N MAIN PKWY STE 938 BASKIN ROBBINS 1802 N MAIN ST BOWERS MUSEUM KIDSEUM 2800 N MAIN ST STE 909 CHARLEYS PHILLY STEAKSA 3647 W MCFADDEN AVE CHEFS PHO & RESTURANT 922 S LYON ST CONFETTI PARTY RENTALS 8 MACARTHUR PL COURTYARD MARRIOTTKITCHEN 14211 EUCLID ST STE E DIEN AN COFFEE SHOP 602 N FLOWER ST DOWNTOWN STADIUM GRILL 2800 N MAIN ST STE FC17 FRESH HEALTHY CAFEA WAREHOUSE - SF1C4 14291 EUCLID ST UNIT D101 HOA AN QUAN LLC 1215 N ROSS ST ILLUMINATION FOUNDATION SANTA ANA CHILDRENS RESOURCE CENTER 691 MAIN ST 90 JAMBA JUICE #161A 2327 S BRISTOL AVE LA MICHOACANA PREMIUM DE SANTA ANAA 14291 EUCLID ST STE D102 LIEN HUE FOOD TO GO #1 14291 EUCLID ST STE D116 MON AMI CAFE RESTAURANT 3960 S MAIN ST UNIT D NATES KORNER BREAKFAST BURRITOS HOAGIESA 500 W SANTA ANA BLVD NOVA ACADEMY EARLY COLLEGE HIGH SCHOOL A 2800 N MAIN ST STE 100 PARADIS A 2428 N GRAND AVE STE L SANTIAGO CREEK COMMUNITY SCHOOL 2800 N MAIN ST SEES CANDY SHOP INC 14211 N EUCLID ST STE D SMOKING RIBS, THE 1722 W 1ST ST SUPER SALE 2800 N MAIN ST STE 308 SWEETNESS DELIGHTA 1441 W MACARTHUR BLVD STE C TAPIOCA EXPRESSA 630 S EUCLID ST STE C TAQUERIA LA MEXICANAA 117 W 4TH ST THE PIZZA PRESS 601 W 17TH ST STE C VEGGIE LEAVES INC - PLAN CHECK PENDING 2609 W 5TH ST VISTA HERITAGE CHARTER MIDDLE SCHOOL 431 E FIRST ST STE 4F WABA GRILL A CHUNK N CHIPA 4TH STREET MARKET Cookies 2429 N TUSTIN AVE ADALBERTOS 2210 E 1ST ST ADVANCED REHAB CiR OF TUSTIN 1425 E EDINGER AVE ALBERTO'S MEXICAN FOOD 625 S SANTA FE ST ALLEN FOODS INC 2729 N BRISTOL ST STE Bl ALOHA HAWAIIAN BBQ 3914 S BRISTOL ST STE B ALOHA HAWAIIAN BBQ 1008 S HATHAWAY ST STE N ALVAROS TACOS LLC 801 N MAIN ST AMBROSIA 1404 N GRAND AVE AMERICAN LEGION POST#131 1804 N TUSTIN AVE STE C AMI SUSHI 2221 W 2ND ST ANAS 2317 W 1ST ST STE A AN ITA'S RESTAURANT 210 W 1ST ST STE 111 ANTOJITO'S CLEMENTE 1611 W SUNFLOWER AVE ANTON ELLO RISTORANTE 751 S HARBOR BLVD ARSENIO'S MEXICAN FOOD 3601 W SUNFLOWER AVE ART INSTITUTE OF CALIFORNIA 2350 PULLMAN ST ARYZTA 715 N HARBOR BLVD STE 106 ASIA SANWICHES AN D CAFETERIA 207 W 2ND ST B P 0 ELKS #794A 3664 S BRISTOL ST BAJA FISH TACOS 202A 204 W 4TH ST BAR MODA RESTAURANT 1640 E FIRST ST STE A BARI PASTA/PIZZA 19F-210 324 W 4TH ST STE B BARREL ROOM, THE 2500 N MAIN ST BEAN SPROUTS 1501 MACARTHUR BLVD STE A BELLA COCINA 3940 S BRISTOL ST STE 114 BELLA CUBA CUBAN CUISINE 630 N BROADWAY ST STE 318 BELLA'S KITCHEN TOO! 1828 N TUSTIN AVE BENJIE'S RESTAURANT 2700 HOTEL TER BEST WESTERN ORANGE COUNTY 901 S EUCLID ST BETHEL BAPTIST CHURCH & SCHOOL 1320 W 1ST ST BIG K'S BURGERS DRIVE IN 2800 N MAIN ST STE 2140 BILLY BEES RESTAURANT 404 N GRAND AVE STE A BIRRERIA JALISCO 1628 S STANDARD AVE BIRRIERIA NOCHISTLAN 1840 S STANDARD AVE STE 101 BK'S DONUTS 2800 N MAIN ST STE 196B BLAZE PIZZA MAIN KITCHEN 802 E WASHINGTON BLINKING OWL DISTILLERY LLC 1620 E 1ST ST STE A BORREGO SAGRADO 2 2800 N MAIN ST STE 1038 BOUDIN SF 1724 W 17TH ST BOY'S HAMBURGERS #6 3940 S BRISTOL ST STE 111 BRASA ROSTISSERIE 2 HUTTON CENTRE DR STE 204 Bright Night 122 E 17TH ST STE 101 BRITOS TAQUERIA & RESTAURANT 122 E 17TH ST STE 104 BRIZIO PIZZA 2262 E 17TH ST BRUEGGERS BAGEL BAKERY/Z PIZZA 2841 W MACARTHUR BLVD STE 3E BRUEGGER'S BAGELS 3811 S BRISTOL ST BUFFALO WILD WINGS 120 S HARBOR BLVD STE H BUN BO HUE 1766 E MCFADDEN AVE BURGER KING 2850 S BRISTOL ST BURGER KING #2253 701 N MAIN ST BURGER KING #4309 601 E DYER RD BURGER KING #4552 200 N HARBOR BLVD BURGER KING #4991 2800 N MAIN ST STE FC6 BURGER LAB 200 N BROADWAY C4 DELICATESSEN 3130 S HARBOR BLVD STE 120 CAFE 201 1 E MACARTHUR PL CAFE 201 420 S HARBOR BLVD STE D CAFE 365 324 W 4TH ST STE A CAFE CALACAS 2800 N MAIN ST STE FC9 (916) CALIFORNIA PLATE 2102 W CHESTNUT AVE CALIFORNIA SAUSAGES 123 S HARBOR BLVD CALIFORNIA TERIYAKI 1504 W EDINGER AVE CALIFORNIA TERIYAKI GRILL 3800 S FAIRVIEW ST CALVARY CHAPEL OF COSTA MESA 3835 W 1ST ST Cancun Juice 2302 S BRISTOL ST STE D CANCUN JUICE 1026 S MAIN ST CAPRICHOS JUICE 1800 OLD TUSTIN AVE CAREHOUSE HEALTHCARE CENTER 1809 E EDINGER AVE CARL'S 1R #123 1720 E DYER RD CARL'S JR #132 3325 S HARBOR BLVD CARL'S 1R #245 1943 E 17TH ST CARL'S JR#277 1830 N BRISTOL ST STE 18 CARL'S JR #628 25115 BRISTOL ST CARLS JR/GREEN BURRITO (#77) 402 W 17TH ST CARNITAS SAHUAYO 2106 W 5TH ST CARNITAS URUAPAN 19F-211 2120 W EDINGER AVE CARR INTERMEDIATE SCHOOL 230 W WARNER AVE STE 101 CASA DEL REY 2929 S HALLADAY ST CATER TOTS, INC 3522 W 1ST ST CAY DUA 2900 W EDINGER AVE CENTENNIAL EDUCATION CENTER 2677 N MAIN ST STE 115 CENTER CAFEA 140 S GRAND AVE CHARLIE'S BEST 5401 W 1ST ST CHELO'S BAKERY 1301 E CHESTNUT STE A CHICHARRON ES J & J 3332 5 BRISTOL ST CHICKEN MAISON 3601 S BRISTOL ST CHICK-FIL-A 2800 N MAIN ST STE 1140 CHICK-FIL-A 2343 W 1ST ST CHICO LANDIA 3420 S BRISTOL ST CHINA OLIVE 1714 E MCFADDEN AVE STE F&G CHINA RUN 2050 N GRAND AVE STE 109 CHINATOWN EXPRESS# 26 2413 S FAIRVIEW ST STE S CHINESE FOOD EXPRESS 629 5 HARBOR BLVD CHIPOLTLE 1945 E 17TH ST STE 109 CHIPOTLE 2773 N MAIN ST CHIPOTLE 3705 S BRISTOL ST CHIPOTLE MEXICAN GRILL 1212 5 BRISTOL ST STE 1 CHRISTY'S DONUTS 2800 N MAIN ST STE 569 CINNABON #165 124 W MACARTHUR BLVD CLEMENTE SEAFOOD RESTAURANT 3751 HARBOR BLVD STE F CLEVER LEAF A 2701 S BRISTOL ST COASTAL COMMUNITIES HOSPITAL 130 N FAIRVIEW ST COLIMA MEXICAN 2050 N GRAND AVE#110 CONDE CAKES& BAKERY 1111 S MAIN ST CONTINENTAL BAKERY 1621 W SUNFLOWER AVE STE D50 CORNER BAKERY 2789 N MAIN ST CORNER BAKERY CAFE 800 W 17TH ST COSTA AZUL 2401 S FAIRVIEW ST COSTA AZUL RESTAURANT 719 N MAIN ST COUNTRY GARDEN CATERERS 1209 HEMLOCK WAY COUNTRY VILLA PLAZA 3002 S HARBOR BLVD COURTYARD BY MARRIOTT SANTA 1720 S GRAND AVE COWGIRL'S CAFE 426 N HARBOR BLVD COZY CORNER DRIVE IN 700 CIVIC CENTER DR CRAIGS CAFETERIA -COURTHOUSE 410 W 4TH ST CRAVE 312 W 4TH ST CREM DE LA CREAM 2800 N MAIN ST STE 9100 CREPE MAKER 2701 HOTEL TERRACE DR CW SUITES 511 N HARBOR BLVD STE A D K'S DONUTS 1002 E 17TH ST STE F D.F.'S BAKERY 1611 W SUNFLOWER AVE DARYA RESTAURANT 2300 N TUSTIN AVE DEL TACO #130 1740 E DYER RD DEL TACO #169 3329 S HARBOR BLVD DEL TACO #172 2900 S MAIN ST DEL TACO #26 2841 W WARNER AVE DEL TACO#72 27015 GRAND AVE DEL TACO #731 2320 E 4TH ST DEL TACO #9 2530 S BRISTOL ST DENNY'S 19F-212 5126 WESTMINSTER AVE DINH THIENG RESTAURANT 2217 W 1ST ST DINOS BURGERS #2 2610 W EDINGER AVE STE A DK'S DONUTS 901 W CIVIC CENTER DR STE 150 DO LUNCH DELI 2800 N MAIN ST STE 197 DOG HAUS 1015 S MAIN ST STE B DOMINO'S PIZZA 934 S HARBOR BLVD DOMINO'S PIZZA 2941 W MACARTHUR BLVD STE B DOMOYA GRILL AND SUSHI 2710 W EDINGER AVE STE D DON CHEPES MEXICAN FOOD 2413 S FAIRVIEW ST STE H DON JACINTO POLLO GRILL 1601 S MAIN ST DONUT STAR 902 W 1ST ST DONUT STAR 404 N GRAND AVE STE E DONUT STAR 2509 S HARBOR BLVD DONUT STAR & STAR WOK EXPRESS 1430 E MCFADDEN AVE DONUT STAR & STAR WOK EXPRESS 801 N FAIRVIEW ST DONUT VILLA 3119 S MAIN ST DONUTS DEPOT 201 E 4TH ST STE 139 DOS CHINOS @ 4TH STREET MARKET 7 HUTTON CENTER DR DOUBLETREE CLUB HOTEL 201 E MACARTHUR BLVD DOUBLETREE HOTEL/ORANGE COUNTY 600 W ALTON AVE DOUGLAS MACARTHUR SCHOOL 701 S HARBOR BLVD STE B DRAGON BOWL 2307 S BRISTOL ST STE A DUCKS DONUTS 2900 W WARNER AVE DUKE'S CHARBROILER 313 N BUSH ST EAT CHOW RESTAURANT 733 S MAIN ST EL AMANECER CAFE 1307 S MAIN ST EL BORREGO SAGRADO 1604 W FIRST ST EL CABRITO 819 S MAIN ST EL CANGREJO NICE 803 S MAIN ST EL CARBON ERO RESTAURANTE 2026 W 5TH ST EL CARNAVAL 1459 S MAIN ST EL CHARRITO MEAT MARKET 2217 N FAIRVIEW ST EL CHILANGO # 1 1904 S MAIN ST EL CHILE PICANTE 2202 W EDINGER AVE EL COMEDOR 1442 S BRISTOL ST EL GALLO GIRO 1502 W 5TH ST EL INDIO 3317 W 1ST ST EL MESTIZO RESTAURANT 838 E 1ST ST EL METATE FOODS RESTAURANT 1338 W 1ST ST EL METATE PANADERIA 1220 N BRISTOL ST STE D EL MICHOACANO RESTAURANT 809 N FAIRVIEW ST EL MOCTEZUMA RESTAURANT 3622 W 5TH ST EL NUEVO ENSENADA SEAFOOD RESTAURANT 601 N HARBOR BLVD EL NUEVO MONTEREY 716 E 1ST ST EL NUEVO PERICO 1840 S STANDARD AVE STE 109 EL PANADERO BAKERY 2223 W 5TH ST STE F G H EL PICANTE 901 W 17TH ST EL PICO DE GALLO 1241 W MEMORY LN EL PIRATA SEAFOOD AND GRILLA 1909 N MAIN ST EL POLLO LOCO 2501 S BRISTOL ST EL POLLO LOCO #5327 1702 E 17TH ST EL POLLO LOCO #5550 1720 E EDINGER AVE EL POLLO LOCO #5982 1327 E 1ST ST EL POLLO NORTENO 19F-213 1525 W 1ST ST STE A EL POLLO NORTENO 413 W 17TH ST STE 107 EL PORTIJO GRILL 1717 S MAIN ST EL SAHUAYO MEXICAN FOOD 1214 E POMONA ST EL SALMERON'S EL TAPATIO 3700 W MCFADDEN AVE EL SUPER 2445 S BRISTOL ST EL SUPER 3700 W WARNER AVE STE B EL TAPATIO GRILL 1338 W 1ST ST EL TORO TORTILLERIA 2509 W MCFADDEN AVE STE A ELIANA'S BAKERY 1325 E DYER RD EMBASSY SUITES HOTEL 903 S BRISTOL ST STE D ESMERALDA BAKERY 3950 S BRISTOL ST EURO CAFFE 2800 N MAIN ST STE FC12 (932) EXPRESS JAPAN 419 N FAIRVIEW ST FAIRVIEW CHAR -BROILER 2610 W EDINGER AVE STE D FANTASTIX 2205 E 17TH ST FARMER BOY 1640 E 1ST ST STE G FASAI THAI CUISINE 3502 W 1ST ST FAVORI RESTAURANT 224 E 3RD ST FESTIVAL RESTAURANT 1 FIRSTAMERICAN WAY FIRST AMERICAN FINANCIAL CORP 122 E 17TH ST STE 103 FLAME BROILER 3322 S BRISTOL ST FLAME BROILER 1538 E WARNER AVE STE A FLAME BROILER 2031 E 1ST ST STE B FLAME BROILER, THE 1212 S BRISTOL ST STE 1819 FLOR DE MEXICALI 3412 W WESTMINSTER AVE STE W-16 FONDA LOS HERMANOS MATA SWAP MALL 1212 S BRISTOL ST STE 13 FONDA MANZO MEXICAN FOOD 2140 S BRISTOL ST FOOD 4 LESS #340 1749 CARNEGIE AVE FOOD 4 THOUGHT 600 E WASHINGTON AVE FRENCH PARK CARE CENTER 2502 WESTMINSTER AVE STE F FRIEND'S DONUTS 2096 S GRAND AVE GAIL'S GRAND AVE. LUNCH CO. 2321 E 4TH ST STE A GD BRO BURGER 2800 N MAIN ST STE 1040 GENKI SUSHI 3732 S BRISTOL ST GEORGE'S THAI BISTRO 1526 S FLOWER ST GIOVANNI'S PIZZA 3002 W CENTENNIAL RD GODINEZ HIGH SCHOOL 1590 E ST GERTRUDE PL GOLD COAST BAKING COMPANY 2800 N MAIN ST STE 294 GOLDEN CORRAL RESATURANT 423 E 1ST ST STE 3B GOLDEN GATE CHINESE FAST FOOD 2217 S GRAND AVE GOURMET CATERERS 1704 S GRAND AVE GRANDSUB 2222 S GRAND AVE GREAT WALL CHINESE FOOD 2035 N MAIN ST GREEN PARROTVILLA 6 HUTTON CENTER DR STE 150 GRIFFIN GRILL 125 N BROADWAY STE D GYPSY DEN, THE 2771 N MAIN ST STE C HABIT BURGER 4504 W 1ST ST HAI KY MI GIA 2158 S BRISTOL ST HAPPY BUFFET 2927 S GREENVILLE ST IHEART OF JESUS RETREAT CETNER 409 N BROADWAY ST I HECTORS ON BROADWAY 1111 W CIVIC CENTER DR IHEROES ELEMENTARY SCHOOL 2525 W WESTMINSTER AVE STE H IHIEN VUONG RESTAURANT 1008 E 17TH ST IHOMETOWN BUFFET#806 19F-214 2015 W 1ST ST STE C HONG KONG EXPRESS RESTAURANT INC HON'S WOK 5423 W 1ST ST HUONG QUAN 2717 W MCFADDEN AVE HUSKY BOY 3001 S BRISTOL ST I HEART PANCAKES 3361 S BRISTOL ST IN N OUT BURGER #133 3930 S BRISTOL ST STE 107-108 INKA MAMAS 1740 E EDINGER AVE INTERNATIONAL HOUSE OF PANCAKES 400 N BROADWAY IRENIA 2704 W EDINGER AVE 1&J BAKERY COOKIES BOUQUET 720 E DYER RD JACK IN THE BOX 1502 S MAIN ST JACK IN THE BOX #157-1 820 N HARBOR BLVD JACK IN THE BOX #3158 601 N MAIN ST JACK IN THE BOX #3180 1300 W EDINGER AVE JACK IN THE BOX #3198 2502 S HARBOR BLVD JACK IN THE BOX #3241 3710 S BRISTOL ST JACK IN THE BOX #3527 1730 E EDINGER AVE JACK IN THE BOX #3545 719 N BRISTOL ST JACK IN THE BOX #397 1021 S FAIRVIEW ST JAX DONUTS 1303 N MAIN ST JIMENEZ MARKET 611 W CIVIC CENTER DR JOES PLACE 2029 E 1ST ST JOHHNY'S BURGERS 1700 E SAINTANDREW PL JOHNSON & JOHNSON VISION 1231 W MEMORY LN STE 11 JUAN POLLO #24 2003 W 1ST ST STE A JUGO'S ACAPULCO 307 E 1ST ST STE B JUGO'SACAPULCO 1312 W 1ST ST STE B JUGO'S VALLARTA 120 S HARBOR BLVD STE D JUGOS VALLARTA RESTAURANT 3855 S BRISTOL ST KAITENA 2102 S MAIN ST KD'S DONUTS 1345 S MAIN ST KENTUCKY FRIED CHICKEN 2600 S BRISTOL ST KFC 1325 E 17TH ST KFC LONG JOHN SILVERS 762 S HARBOR BLVD KFC/A & W 1901 N COLLEGE AVE KINDRED HOSPITAL 1801 E CHESTNUT AVE KNOWLWOOD CAFE 633 S MAIN ST KONAN HAWAIIAN BBQ 1606 S STANDARD AVE STE 101 LA BAHIA ACAPULCO MARKET # 2 2429 W MCFADDEN AVE STE 109 LA BAHIA DE ACAPULCO MARKET 519 S MAIN ST LA CEMITA POBLAMA 906 E WASHINGTON AVE LA CHIQUITA RESTAURANT 3321 W 1ST ST LA COPA DE ORO (TORTILLERIA) 2513 W EDINGER AVE LA PACHANGA CANTINA & GRILL 2429 W MCFADDEN AVE STE 116 LA PIZZA LOCA 300 E 4TH ST STE 103 LA PIZZA LOCA 1228 E EDINGER AVE LA POBLANA 3047 S BRISTOL ST LA PRADERA CARNICERIA 4406 W 5TH ST LA RANCHERITA 2709 WESTMINSTER AVE STE B LA RANCHERITA BAKERY 1959 S MAIN ST LA REYNA 2029 W 1ST ST STE 107 LA REYNA SNACK BAR 2031 E 1ST ST STE A4 LA TORTA LOCA 1633 S STANDARD AVE LA VAQUITA 19F-215 1722 W 1ST ST STE G LANTERN GRILL 2736 N BRISTOL ST LAS 3 PRINCESAS BAKERY 1524 S FLOWER ST LAS BRISAS DE APATZINGAN 719 E 1ST ST STE A LAS BRISAS OSTIONERIA 312 N BUSH ST LAS CASUELAS RESTAURANT 230 W WARNER AVE STE 107 LAS GUERITAS 3350 S BRISTOL ST STE A LEE'S SANDWICHES 710 E DYER RD LFP 1730 E 17TH ST STE Al LITTLE CAESARS #5739 1442 S BRISTOL ST STE 2C LITTLE CAESAR'S #5747 804 5 HARBOR BLVD LITTLE CAESAR'S #5761 431 E 1ST ST STE 3A LITTLE CAESARS PIZZA 423 E 1ST ST STE 3A LITTLE CAESAR'S PIZZA #5796 110 W MACARTHUR BLVD LITTLE ONION ENTERPRISES 3760 W MCFADDEN AVE STE A LOADED CAFE 451 E 1ST ST STE B LOADED CAFE 1414 W EDINGER AVE LOS ARCOS RESTAURANT 2629 W WESTMINSTER AVE STE B LOS CORALES 1638 S STANDARD AVE LOS CRISTALES COCKTAIL LOUNGE 1400 W MCFADDEN AVE STE 5 LOS PORTALES 2800 N MAIN ST STE 2160 LUCILLES SMOKEHOUSE BAR B QUE 2509 W MCFADDEN AVE STE F LUCKY CHINESE FOOD 401 5 MAIN ST LUCKY GUYS BURGERS 2729 N BRISTOL ST STE B4 LUV'N DONUTS 1421 W MACARTHUR BLVD STE D LUV'N DONUTS 410 N BRISTOL ST STE E LUV'N DONUTS 806 S MAIN ST MAIN CHARBROILED BURGER 5015 W EDINGER AVE STE V MAJESTY RESTAURANT 1821 N GRAND AVE MARIE CALLENDER #40 1180 S BRISTOL ST STE 108 MARISCOS "EL CAMERON LOCO" 1714 E MCFADDEN AVE MARISCOS CENTENARIO 315 W 17TH ST MARISCOS EL CALAMAR 1801 S MAIN ST MARISCOS HECTOR 1701 E MCFADDEN AVE STE K MARISCOS HECTOR GRILL & NIGHTCLUBA 1208 E MCFADDEN AVE MARISCOS HECTOR SPORTS GRILL 515 S MAIN ST MARISCOS LA SIRENA 1515 E 1ST ST MARISCOS PUERTO NUEVO 1128 S STANDARD AVE STE A MARISCOS VALENCIA 3701 W MCFADDEN AVE STE H MARISCOS ZAMORA 2 HUTTON CENTER DR STE 103 MASALA CRAFT 1202 W EDINGER AVE MATER DEI HIGH SCHOOL (STUDENT CAFETERIA) 2701 S RAITT ST MC FADDEN JUNIOR HIGH SCHOOL 1100 S GRAND AVE MCDONALDS 301 E 1ST ST MCDONALD'S 2300 S MAIN ST MCDONALD'S 3810 S BRISTOL ST MCDONALD'S 1526 W EDINGER AVE MCDONALD'S 2701 W MACARTHUR BLVD MCDONALD'S 666 S HARBOR BLVD MCDONALDS #5806 3600 W MCFADDEN AVE MCDONALD'S (INSIDE WALMART) 2216 S GRAND AVE MEGA SUBS 2000 N BRISTOL ST MENDEZ INTERMEDIATE SCHOOL 1851 E 1ST ST STE A METRO BEAN CAFE 2323 W 1ST ST MEXICANISIMO 19F-216 4412 W 5TH ST MICHOACAN RESTAURANT 3220 HALLADAY ST STE B MIDNIGHT MUNCHIES 320 W 5TH ST MILJUGOS 312 S MAIN ST MILL BAKERY 116 W MACARTHUR BLVD MILL BAKERY 2370 N TUSTIN AVE STE C MINI CAFE 2800 N MAIN ST STE 924 MIXABOWL^ 5111 W EDINGER AVE MOM SUPERMARKET 2218 S GRAND AVE MOMS DONUTS 1641 W SUNFLOWER AVE MORTONS THE STEAKHOUSE 1933 W 17TH ST MOS 2 221 S GRAND AVE MOS 2 151 E MEMORY LN MOTHER'S MARKET 2800 N MAIN ST STE 672 MRS FIELD'S COOKIES 2901 W MACARTHUR BLVD MURASAKI SUSHI 2775 N MAIN ST MUSCLE MAKER GRILL 3960 S MAIN ST STE C NATES KORNER 4419 W REGENT DR NEWHOPE ELEMENTARY 4411 W 1ST ST NEW PORT SEAFOOD CHIN ESE 2031 E 1ST ST STE A2 NIKI'S INDIAN FOOD 318 W 5TH ST NINJAS WITH APPETITE^ 3500 W MOORE AVE STE A NO LONGER A FSE 2801 S BRISTOL ST NO LONGER FSE 1382 E EDINGER AVE STE C NORDIC PRINCESS CHEESECAKE 102 E 17TH ST NORMS RESTAURANT 1010 S MAIN ST NORTH GATE MARKET 770 S HARBOR BLVD NORTHGATE #18 230 N HARBOR BLVD NORTHGATE GONZALEZ #9 1120 S BRISTOL ST NORTHGATE MARKET 1623 W 17TH ST NORTHGATE MARKET #7 1010 W 17TH ST NOVAACADEMY 1206 S STANDARD AVE NUNO BROS. MARKET 1214 S STANDARD AVE NUNO BROS. TORTILLERIA & 320 S MAIN ST OHH WAA LA TACOS 136 W MACARTHUR BLVD OLE! SPAIN DELISHOP 204 E WARNER AVE STE 101 OLI'S BAKERY 2710 W EDINGER AVE STE G ONO SEAFOOD MARKET 825 N BROADWAY ST ORANGE COUNTY EDUCATION ARTS ACADEMY 1001 N TUSTIN AVE ORANGE COUNTY GLOBAL MEDICAL CENTER 1010 N MAIN ST ORANGE COUNTY HIGH SCHOOL OF THE ARTS 3301 S HARBOR BLVD STE 111 ORANGE GRILL 2 100 S MAIN ST ORIGINAL MIKE'S 1180 S BRISTOL ST STE 107 PACIFIC BAKERY 2521 W MCFADDEN AVE STE E2 PALETERIAY NIEVERIA RESTAURANT 1701 E MCFADDEN AVE STE J PALOZA BAKERY 227 E 17TH ST PAN DULCE BAKERY 2230 W EDINGER AVE PANADERIA LA CHAPINA 2130 S BRISTOL ST STE B PANDA EXPRESS #696 2270 E 17TH ST PANDA EXPRESS #860 (2270-2272) 1601 W 17TH ST # I PANDA EXPRESS ^ 802 S HARBOR BLVD PANDA STIX 3941 S BRISTOL ST STE H I PANERA BAKERY 2726 S GRAND AVE PANINI (INSIDE HOLIDAY INN) 2810 N MAIN ST STE 1180 PANINI CAFE 19F-217 3316 5 BRISTOL ST PAPA JOHN'S PIZZA 3770 W MCFADDEN AVE STE A PAPA JOHN'S PIZZA 111 E OXFORD ST PASTELERIA RANCHO LA ILUSION 1331 E 15T ST STE A PASTELES PANDERIA 413 W 17TH ST STE 101 PEKING KITCHEN CHINESE RESTAURANT 2435 N GRAND AVE PERYAM AND KROLL MARKETING 1804 N TUSTIN ST STE B PHILLYS BEST 2801 W MACARTHUR BLVD STE A-2 PHILLY'S BEST 120 S HARBOR BLVD STE M PHO & CHE CAU RESTAURANT BAKERY 2709 WESTMINSTER AVE STE I PHO CO HA NOI 3037 S BRISTOL ST PHO CRYSTAL NOODLE HOUSE 3708 WESTMINSTER AVE Pho Moc 3610 W 1ST ST STE C PHO TAU BAY L T T 1610 S STANDARD AVE PICANTE'S 2801 W MACARTHUR BLVD STE D PICK UP STIX #7107 3017 5 HARBOR BLVD PINEHILL SANDWICHES 2003 W 1ST ST STE B PIZZA HUT 1036 S MAIN ST STE 104 PIZZA HUT 3317 5 BRISTOL ST PIZZA HUT #116037 2390 N TUSTIN AVE PIZZA HUT #705421 715 N HARBOR BLVD STE 104 PIZZA HUT #705426 806 W 17TH ST PIZZA HUT#705428 2541 S FAIRVIEW ST PIZZA HUT#705434 1714 E MCFADDEN AVE STE O PIZZA HUT INC 3605 S BRISTOL ST STE D PIZZA REV 220 E 4TH ST STE 102 PLAY GROUND 600 W SANTA ANA BLVD STE 103 PLAZA CAFE & DELI 3941 5 BRISTOL ST STE Fl POKE BOMB 2800 N MAIN ST SPC 1048 POKE-RIA 2 HUTTON CENTRE DR STE 203 Poketeria 1180 S BRISTOL ST STE 105 POLLO AMIGO 1227 W 1ST ST STE A POLLO RANCHERO RESTAURANT 3825 W 1ST ST POPEYES 112 E 9TH ST POP'S CAFE 1003 S BRISTOL ST POTZOLCANO 1734 W 1ST ST STE D PRONTO PIZZA 1236 W CIVIC CENTER DR STE F PT MARIPOSASA 1225 W 17TH ST PUERTO MADERO MARKET 128 W MACARTHUR BLVD RAFAELS PIZZA 20085YALE ST RASPADOS ESTILO GUERRO 420 E DYER RD RED HILL CAFE 1307 W SUNFLOWER AVE RED ROBIN BURGER & SPIRITS 1819 5 MAIN ST RESTAURANT MARY 902 W MCFADDEN AVE REYNA'S MARKET 3500 W MOORE AVE STE K RICHARD JONES BBQCTRNG 3500 W MOORE AVE STE L RICHARD JONES PIT BBQ CATERING 3401 W SEGERSTROM AVE RICHS 1421 W MACARTHUR BLVD STE G FITTERS STEAM KETTLE COOKING 413 N BROADWAY ST STE A RIVAS FOOD 1800 W 22ND ST IRIVER VIEW GOLF SNACK SHOP 207 W 2ND ST UNIT B ROBBINS NEST WINE BAR & BISTRO 1945 E 17TH ST STE 104 ROCKFIRE GRILL 2231 W 5TH ST STE A B ROSARIOS BAKERY 1011 S FAIRVIEW ST ROSA'S BAKERY 19F-218 2810 N MAIN ST STE 1100 ROUND 1 2860 S BRISTOL ST STE C ROUNDTABLE PIZZA 1621 W SUNFLOWER AVE STE D53 ROYAL KHYBER 2521 W MCFADDEN AVE R-RANCH MARKET 2 HUTTON CENTER DR STE 200 RUBIO'S BAJA GRILL 2841 W MACARTHUR BLVD STE A RUBIO'S COASTAL GRILL 2220 E 17TH ST RU BIOS RESTAURANT 2802 S FLOWER ST SADDLEBACK HIGH SCHOOL 165 W POMONA ST SAHUAYO TAQUERIA 2800 N MAIN ST STE 1030 SAIGON DE PHO RESTAURANT 1706 W 5TH ST SAN ANTONIO BAKERY 3940 S BRISTOL ST STE 112 SANKAI JAPANESE RESTAURANT 2421 S BROADWAY ST SANTA ANA CATERING (32 TRUCKS) 1216 W 1ST ST SANTA ANA FOOD MARKET 520 W WALNUT ST SANTA ANA HIGH SCHOOL 23215 BRISTOL ST SANTA BUFFET 1021 N NEWHOPE ST SANTA CLARA DAY NURSERY CENTER 2218 W 5TH ST SARINANA'S TAMALE FACTORY 1200 S STANDARD AVE SAW DONUTS 940 S HARBOR BLVD SAVY DONUTS 2800 N MAIN ST STE FC15 (940) SBARRO 1945 E 17TH ST STE 108 SHABU SHABU BAR 1406 S FAIRVIEW ST SHAKEY'S PIZZA PARLOR 1701 E MCFADDEN AVE STE B SINALOA LIQUOR MARKET 1308 W EDINGER AVE SMART & FINAL EXTRA 1530 W 17TH ST SODEXHO SERVICES (SANTA ANA COLLEGE) 132 E DYER RD SOHO TACO 610 E 1ST ST SOLTANI RESTAURANT 1180 S BRISTOL ST STE 103 SOMBOON THAI FOOD 3531 S FAIRVIEW ST SONIC DRIVE-IN 1030 W WARNER AVE SOUTH COAST ACUTE CARE 1180 S BRISTOL ST STE 101 SOUTH COAST PIZZA 2800 N MAIN ST STE 900 SPICE TRADERS INDIAN KITCHEN 3314 S BRISTOL ST SPICY NOODLE HOUSE 2601 HOTEL TER SPOONS RESTAURANT 2701 W 5TH ST SPURGEON INTERMEDIATE SCHOOL 730 S EUCLID ST ST BARBARA SCHOOL CAFETERIA 1929 N FAIRVIEW ST ST EDNA SUBACUTE REHABILITATE 2630 W EDINGER AVE STATER BROS MARKET #29 1230 E MCFADDEN AVE STATER BROS. MARKET #38 4600 W MCFADDEN AVE STEPHEN R FITZ SCHOOL 4600 MCFADDEN AVE STEPHEN R FITZ SCHOOL 201 E 4TH ST STE 138 STOCKYARD SANDWICH COMPANY 4041 GARRY AVE STOUFFER'S BAKERY 3305 S BRISTOL ST SUPER ANTOJITOS 1002 E 17TH ST UNIT SUPER ANTONIO'S MEXICAN GRILL 1720 E 17TH ST SUPERIOR SUPER WAREHOUSE 1720 S MAIN ST SUPERIOR SUPER WAREHOUSE 2610 S HARBOR BLVD SUZY'S CAFE 2720 W EDINGER AVE TACO BELL 2910 S BRISTOL ST TACO BELL #19344 411 E 1ST ST TACO BELL #3434 2246 S GRAND AVE TACO BELL PIZZA HUT EXPRESS 1714 E MCFADDEN AVE STE J TACO PRONTO 19F-219 2330 W EDINGER AVE STE A TACOS Y BIRRIA EL GUERO SO15 W EDINGER AVE STE G TAN HOANG HUONG FOOD TO GO 3940 S BRISTOL ST STE 111A TANDORI INDIAN CUISINE 2002 N MAIN ST TANGATA 1441 W MACARTHUR BLVD TAPIOCA EXPRESS RESTAURANT 2709 WESTMINSTER AVE STE E TAQUERIA ACAPULCO 2429 W MCFADDEN AVE STE 108 TAQUERIA ACAPULCO 1118 W 1ST ST TAQUERIA CARNICERIA TAPATIA 2610 W EDINGER AVE STE B TAQUERIA DE AN DA 902 N HARBOR BLVD TAQUERIA DE AN DA 1029 E 4TH ST TAQUERIA DE AN DA 415 N GRAND AVE TAQUERIA EL GORDITO 1013 S FAIRVIEW ST TAQUERIA EL JACALITO 2502 WESTMINSTER AVE STE B TAQUERIA EL TRIUNFO 903 S BRISTOL ST STE H TAQUERIA EL TRIUN FO 1840 S STANDARD AVE STE 107 TAQUERIA EL TRIUNFO 925 W WARNER AVE TAQUERIA EL ZAMORANO 305 E 4TH ST STE 101 TAQUERIA GUADALAJARA #4 938 S HARBOR BLVD TAQUERIA GUERRERO 1200 W WARNER AVE STE A TAQUERIAJALAPENO 1180 S BRISTOL ST STE 106 TAQUERIA LA FIESTA 630 S EUCLID ST TAQUERIA LA MEXICANA 1736 W 5TH ST TAQUERIA LOS GRANDES 202 S BRISTOL ST TAQUERIA TAPATIA 31215 MAIN ST STE A TAQUERIA ZAMORA #3 2056 S MAIN ST TAQUITOS SAHUAYO 1441 W 17TH ST TARGET#1936 3300 S BRISTOL ST TARGET STORES #250 1330 E 17TH ST TARGET STORES #286 3930 S BRISTOL ST STE 109 TASTY ZONE 1224 E WARNER AVE TEXTRON CAFETERIA 413 N EUCLID ST THANH NOI RESTAURANT 1500 W MACARTHUR BLVD THE BOILING CRAB 2302 S BROADWAY ST THE BURGER STOP 114 E 5TH ST THE FIRSTAMERICAN CORPORATION 930 S MAIN ST THE HOUSE BURGER 36115 BRISTOL ST STE C THE KICKIN CRAB 3503 S HARBOR BLVD THE OBSERVATORY 231 E DYER RD STE A THE PUMPER PICKLE 2031 E 1ST ST STE A3 THE SANDWICH SOCIETY 1325 E DYER RD THE SWEET SPOT 207 W 2ND ST STE A THE VOLSTEAD 3650 S BRISTOL ST THE VONS COMPANIES INC #1626 1804 N TUSTIN AVE STE A THE WOK EXPERIENCE 1502 E 1ST ST TIERRA BLANCA SPORT BAR FAMILY RSTAURANT 701 N HARBOR BLVD TITO'S LA ESPECIAL 503 W 17TH ST TITO'S LA ESPECIAL 1725 COLLEGE AVE TIVOLI TERRACE HACIENDA 3751 S HARBOR BLVD STE B TOMMY PASTRAMI NY DELI (TOMMY PASTRAMI) 1431 W WARNER AVE TORI NICK RESTAURANT 222 E WARNER AVE TORTAS & BIONICOS NICE 701 S HARBOR BLVD STE A2 TORTAS SINALOA 555 E MEMORY LN TOWN AND COUNTRY MANOR 4401 W 1ST ST TRIEU CHAU RESTAURANT 19F-220 1473 S MAIN ST TRIO PIZZA 1808 N TUSTIN AVE TUTTO FRESCO 2525 W WESTMINSTER AVE STE I UNO FREE PIZZA 201 N SULLIVAN ST USA CANNING FOOD 1801 S GREENVILLE ST VALLEY HIGH SCHOOL 416 W 4TH ST VELVET LOUNGER 709 N BRISTOL ST STE 1 VICTORIA BAKERY 2345 W 1ST ST VIEN DONG SEAFOOD MARKET 2720 S HARBOR BLVD STE B WABA GRILL 1215 E WARNER AVE WABA GRILL 1703 E MCFADDEN AVE Waba Grill 3750 W MCFADDEN AVE STE B WABA GRILL 431 E 1ST ST STE 4F WABA GRILL 1268 E 17TH ST STE A WABA GRILL TERIYAKI HOUSE 1130 W WARNER AVE WABA GRILLA 3600 W MCFADDEN AVE WAL-MART 2430 CAPE COD WAY WEST LAKE FOOD CORP 2723 N BRISTOL ST STE D3 WHAT A LOT A PIZZA 752 E DYER RD WIENERSCHNITZEL 1401 W MACARTHUR BLVD WIEN ERSCHNITZEL #349 1700 E MCFADDEN AVE WIEN ERSCHNITZEL #710 1342 N ROSS ST WILLARD INTERMEDIATEKITCHEN 3017 W 5TH ST WILLOWICK COFFEE SHOP 2801 W MACARTHUR BLVD STE C WING STOP 1411 N BROADWAY ST WISE PLACE 305 E 4TH ST STE 106 WURSTHAUS 1430 E EDINGER AVE YELLOW BASKET 2860 S MAIN ST YELLOW BASKET OF SANTA ANA 1701 N BROADWAY ST STE C YES DONUTS & YOGURT 2639 W EDINGER AVE YO! SUSHI 2413 S FAIRVIEW ST STE R YOGI'S TERIYAKI 1701 N BROADWAY ST STE A YOSHINOYA BEEF BOWL #153 2441 N TUSTIN AVE STE A YUM YUM DONUTS 2735 W EDINGER AVE YUN KATZ TORTILLERIA 3941 S BRISTOL ST STE F2 ZPIZZA 19F-221 APPENDIX D City of Santa Ana FOG Control Rules and Regulations City of Santa Ana EEC FOG Control Program Manual n n n Revised February 1, 2019 19 F -222 FATS, OILS AND GREASE ("FOG") CONTROL PROGRAM RULES AND REGULATIONS APPLICABLE TO FOOD SERVICE ESTABLISHMENTS OF THE CITY OF SANTA ANA Public Works Agency 220 S. Daisy Avenue Santa Ana. CA 92703 Effective December 15, 2004, the City of Santa Ana adopted Ordinance Number INS 26-70 amending Chapter 39 of the Santa Ana Municipal Code adding fats, oils and grease (FOG) control regulations applicable to Food Service Establishments (FSEs). The ordinance requires all new and remodeled FSEs to install and maintain grease interceptors. Existing FSEs without grease interceptors will be issued a conditional waiver and routinely inspected to evaluate the effectiveness of their grease control measures. Existing FSEs that discharge FOG and are out of compliance with the Ordinance provisions will be required to install grease interceptors. All FSEs must implement Kitchen Best Management Practices (BMPs) to remove FOG from the waste stream entering the sewer system. Violations of the FOG Control Program Regulations may result in the issuance of warnings, correction notices, and/or Administrative Citations. Administrative Citations carry a penalty of up to $500 per occurrence. Any person acting in violation of this code section also may be acting in violation of the Federal Clean Water Act or the State Porter -Cologne Act and other laws and also may be subject to enforcement procedures pursuant to said statutes. Pursuant to Ordinance Number INS 26-70 the Executive Director of the Public Works Agency hereby establishes the following Rules and Regulations related to the FOG Control Program. Said Rules and Regulations shall take effect immediately. The Executive Director of the City of Santa Ana may add, modify or delete these Rules and Regulations. Food Service Establishments (FSEs) must conform to these Rules and Regulations 19F1223 TABLE OF CONTENTS RULE NO. TITLE PAGE NO. 1 FOG Program Notice and Conditional Waiver ............................................... 3 2 General Waste Discharge Prohibitions........................................................ 4 3 Kitchen Best Management Practices (BMP) Requirements .................................. 5 4 Grease Interceptor Operation and Maintenance Requirements ........................... 7 5 Grease Trap Operation and Maintenance Requirements ..................................... 8 6 Notification Requirements..................................................................................... 9 7 Record -Keeping Requirements............................................................................ 11 8 Drawing Submittal Requirements.......................................................................... 12 9 Monitoring Facilities Requirements....................................................................... 13 10 Monitoring and Reporting of Conditions Requirements ........................................ 14 19F�224 RULE NO. 1 FOG Program Notice and Conditional Waiver FOG Program Notice All FSEs will be issued a FOG Program Notice. The notice will contain the current FOG Control Program Rules and Regulations as well as site specific requirements for each FSE. The FSE is required to comply with all of the applicable Rules and Regulations as well as site specific requirements. Conditional Waiver of Interceptor Requirement: Existing FSEs that do not have a grease interceptor installed will be issued a Conditional Waiver. The Conditional Waiver will specify requirements that the FSE must comply with to operate without an interceptor. The City's FOG Control Program Manager will continually review FSE compliance with the Conditional Waiver requirements. A Conditional Waiver may be revoked at any time for any of the following reasons: o Quantity of FOG discharge as measured or as indicated by the size of FSEs based on seating capacity, number of meals served, menu, water usage, amount of on -site consumption of prepared food and other conditions have changed since the granting of said waiver such that the FSE is contributing to FOG discharges. o Identification of the FSE as a significant contributor of FOG into the Sewer System, which is based on inspection or sampling of the FOG discharged from the FSE's sewer lateral to the Sewer System. o Adequacy of implementation and compliance with Kitchen Best Managements Practices (BMPs). o Change in sewer size, grade, and condition based on visual information. o Changes in operations that significantly affect FOG discharge. o Failure to comply with any of the conditions set forth in the waiver. o Any other condition deemed reasonably related to the generation of FOG discharges by the FOG Control Program Manager. 19F3225 RULE NO. 2 General Waste Discharge Prohibitions All FSE's are prohibited from the following: 1. The discharge into the sewer system of FOG that may accumulate and/or cause or contribute to blockages in the sewer system or at the sewer system lateral except as provided herein. 2. The ilnstallation of food grinders in the plumbing system of new constructions of FSEs. All existing food grinders shall be removed from FSEs by June 15, 2005. 3. The introduction of any additives into a FSEs wastewater system for the purpose of emulsifying FOG, unless a specific written authorization from the FOG Control Program Manager is obtained. 4. The disposal of cooking oil into drainage pipes. All waste cooking oils shall be collected, stored and labeled properly in receptacles such as barrels or drums for recycling or other acceptable methods of disposal. 5. The discharge of wastewater from dishwashers to any grease trap or grease interceptor. 6. The discharge of wastewater with temperatures in excess of 140'F to any grease control device, including grease traps and grease interceptors. 7. The use of biological additives for grease remediation or as a supplement to interceptor maintenance, without prior authorization from the FOG Control Program Manager. 8. The discharge of waste from toilets, urinals, washbasins, and other fixtures containing fecal materials to sewer lines intended for grease interceptor service. 9. The discharge of any Waste including FOG and solid materials removed from the grease control device to the sewer system. Grease removed from grease interceptors shall be waste hauled periodically as part of the operation and maintenance requirements for grease interceptors. 10. Dishwashers and food waste disposal units shall not be connected to or discharged into any grease trap. 11. Operation of grease interceptors with FOG and solids accumulation exceeding 25% of the design hydraulic depth of the grease interceptor (25% rule). 19F4226 RULE NO. 3 Kitchen Best Management Practices (BMP) Requirements Kitchen Best Management Practices (BMPs) Requirements All FSEs shall be required, at a minimum to implement and comply with the following Kitchen BMPs, whenever applicable: 1. Drain screens shall be installed on all drainage pipes in food preparation areas. 2. All waste cooking oil shall be collected and stored properly in recycling receptacles such as barrels or drums. Such recycling receptacles shall be maintained properly to ensure that they do not leak. Licensed waste haulers or an approved recycling facility must be used to dispose of waste cooking oil. 3. All garbage and food waste shall be disposed of directly into trash bins or containers, and not in sinks. Double -bagging food wastes that have the potential to leak in trash bins is highly recommended. 4. Employee Training: Employees of the FSEs shall be trained by June 15, 2005 and twice each calendar year thereafter in the following areas: a) How to "dry wipe/scrape" pots, pans, dishware and work areas before washing to remove FOG. b) How to properly dispose of garbage, food waste and solids in enclosed plastic bags prior to disposal in trash bins or containers to prevent leaking and odors. c) The location and use of absorption products to clean under fryer baskets and other locations where FOG may be spilled or accumulated. d) How to properly dispose of FOG from cooking equipment into a FOG receptacle such as a barrel or drum without spilling. Training shall be documented and employee signatures retained indicating each employee's attendance and understanding of the practices reviewed. Training records shall be available for review at any reasonable time by the FOG Control Program Manager, Orange County Health Care Agency (OCHCA) or their designees. Exhaust filters shall be maintained in good operating condition utilizing frequent cleaning practices. The sewage generated from cleaning the exhaust filter shall be disposed properly. Kitchen BMP and "NO GREASE" signs, posters or similar information in appropriate language(s) shall be prominently displayed in the food preparation and dishwashing areas at all times. 19F5227 Absorbent materials (e.g., kitty litter or paper towels) shall be placed under the fryers or other areas where FOG typically or frequently drips or spills. Covered conveyance devices shall be used in order to transport FOG without spilling. FOG containers shall be emptied before they are full to avoid accidental or incidental spills. 10. "Spill Kits" (e.g., absorbent materials, kitty litter) shall be created and shall be well marked and readily accessible in the event a spill does occur. 19F6228 RULE NO. 4 Grease Interceptor Operation and Maintenance Requirements All existing and newly constructed grease interceptors shall be operated in accordance with the manufacturer's specifications. The maintenance frequency for all FSEs with a grease interceptor shall be determined in one of the following methods: Grease Interceptors shall be maintained in efficient operating condition by periodic removal of the full content of the interceptor. Grease interceptors shall be fully pumped out and cleaned at a frequency such that the combined FOG and solids accumulation does not exceed 25% of the design hydraulic depth of the Grease Interceptor. This is to ensure that the minimum hydraulic retention time and required available volume is maintained to effectively intercept and retain FOG. ALL FSEs with a grease interceptor shall fully pump out contents of the grease interceptor at a minimum quarterly frequency (at least once every 3 months) unless the frequency is changed based on procedures described in 3. and 4. below. The FOG Control Program Manager or his/her designee may mandate a more frequent cleaning schedule if it finds that the FSE is not maintaining a grease interceptor in a manner in compliance with 1. above. The maintenance frequency may be adjusted when sufficient data has been obtained to establish an average frequency that will ensure compliance with 1. above. Based on the actual generation of FOG from a FSE, the maintenance frequency may increase or decrease; however, the minimum pumping frequency shall be 6 months. A FSE may submit a request at any time to the FOG Control Program Manager requesting a change in the maintenance frequency of its grease interceptor. The FSE has the burden of responsibility to demonstrate that the requested change in frequency reflects actual operation conditions based on the average FOG accumulation overtime and meets the requirements described in 1. above and that it is in full compliance with Santa Ana Municipal Code, Section 39-56.8 and the FOG Control Program. Upon determination by the FOG Control Program Manager that the requested revision is justified, the FSE shall be notified in writing of the revised maintenance frequency. If the grease interceptor, at any time contains FOG and solids accumulation that does not meet the requirements described in 1. above, the FSE shall be required to have the grease interceptor serviced as soon as possible, but not more than 24 hours later, such that all FOG, sludge, and other materials are completely removed from the grease interceptor. 19F_229 RULE NO. 5 Grease Trap Operation and Maintenance Requirements A FSE may use or may be required to install grease traps, in lieu of installation of a grease interceptor when (1) installation of an interceptor can not physically be accomplished, (2) there is not adequate slope for gravity flow between kitchen plumbing fixtures and a proposed grease interceptor and/or between the grease interceptor and the private collection lines or the public sewer and (3) no alternative pretreatment can be installed. Sizing and installation of grease traps shall conform to the current edition of the California Plumbing Code. 2. Grease traps shall be operated in accordance with the manufacturer's specifications. 3. Grease traps shall be maintained in efficient operation conditions by removing accumulated grease on an as needed basis, or the frequency specified by the manufacturer, but no less than on a weekly basis. 4. Grease traps shall be maintained free of all food residues and any FOG waste removed during the cleaning and scraping process. 5. Grease traps shall be inspected periodically, but in no event less than once a month, to check for leaking seams and pipes, and for effective operation of the baffles and flow -regulating device. Grease traps and their baffles shall be maintained free of all caked -on FOG and waste. Removable baffles shall be removed and cleaned during the maintenance process. 6. Dishwashers and food waste disposal units shall not be connected to or discharged into any grease trap. 19Fg230 RULE NO. 6 Notification Requirements A FSE shall comply with notification requirements: Notification of Spill and/or SSOs In the event a FSE is unable to comply with Santa Ana Municipal Code Section 39-56 and/or the FOG Control Program due to a breakdown of equipment, accidents, or human error or the FSE has reasonable belief that its discharge will violate Chapter 39-56 and/or the FOG Control Program, the FSE or its representative shall immediately notify the FOG Control Manager by telephone at: FOG Control Manager (714) 647-3380 If the material discharged has the potential to cause or results in sewer blockage or a Sanitary Sewer Overflow (SSO), the FSE shall immediately notify the Orange County Health Care Agency (OCHCA) and the FOG Control Program Manager by telephone at: FOG Source Control Manager (714) 647-3380 OCHCA (714) 667-3600 C. Confirmation of this notification shall be made in writing to the FOG Control Program Manager no later than five (5) workings days from the date of the incident at the following address: FOG Control Program Manager City of Santa Public Works Agency 220 S. Daisy Ave. Santa Ana, CA 92703 The written notification shall state the date of the incident, the reasons for the discharge or spill what steps were taken to immediately correct the problem and what steps are being taken to prevent a recurrence. Such notification shall not relieve the FSE of any expense, loss, damage or other liability that may be incurred as a result of damage or otherwise arising out of a violation of Section 39-56 of the Santa Ana Municipal Code or any other chapter of the Santa Ana Municipal Code, or other applicable law. Notification Regarding Change in Operations The FSE shall notify the FOG Control Manager in writing at least 60 days prior to any facility expansion and/or Remodeling or process modifications that may result in new or substantially increased FOG discharges or a change in the nature of the discharge. The FSE shall submit any information requested by the FOG Control Program Manager for evaluation of the effect of such expansion and/or Remodeling or process modifications on the FSEs FOG discharge to the sewer system. The address to use to notify the FOG Control Program Manager is as follows: 19F9231 FOG Control Program Manager City of Santa Ana Public Works Agency 220 S. Daisy Ave. Santa Ana, CA 92703 The written notification shall state the FSE name, name the title of the FSEs contact person or person most knowledgeable concerning the facility expansion and/or remodeling or process modifications, address and telephone number of the FSE, date of the proposed facility expansion and/or Remodeling or process modifications and the reasons for the same. 1910 F-232 RULE NO. 7 Record -Keeping Requirements The following records shall be maintained for no less than two (2) years and the FSE shall make them available to FOG Control Program Manager, OCHCA, or their designees: A record or logbook of grease interceptor or grease trap cleaning and maintenance practices and activities. The record or logbook shall include: a. Dates inspected; b. Name of inspector; c. Inspector's observations concerning the effectiveness of the grease interceptor or grease trap in controlling FOG; d. Dates cleaned; and e. Dates and nature of maintenance. A record or logbook of Kitchen BMPs being implemented including employee training as described more fully in Rule 2. Any other information deemed appropriate by the FOG Control Program Manager to ensure compliance with Section 39-56 of the Santa Ana Municipal Code and the FOG Source Control Program. For FSEs with Grease Interceptors: Copies of records and manifests of waste hauling grease interceptor contents, which will include: • Name of hauling company • Name and signature of operator performing the pumpout • Documentation of full pumpout with volume of water and FOG removed (e.g., 1500 gallons) • Documentation of the level of floating FOG and Settled Solids (to determine if volume exceeds 25% capacity of the grease removal equipment) • Documentation if repairs to the grease interceptor are required • Identification of the facility where the hauler is planning to dispose of the waste Records of sampling data and/or sludge vs. slug height monitoring for FOG and solids accumulation in the grease interceptors. Records of any spills and/or cleaning of the lateral or sewer system. 19F11233 RULE NO. 8 Drawing Submittal Requirements Upon request by the Fog Control Program Manager or his designee: A proposed or existing FSE may be required to submit facility site plans, mechanical and plumbing plans, and other details to show the sewer locations and connections for its facility or premises. The submittal shall be in a form and content acceptable to the City for review of an existing or proposed grease interceptor, grease trap, monitoring facilities, metering facilities, and operating procedures. The review of the plans and procedures shall in no way relieve a FSE of the responsibility of modifying the facilities or procedures in the future, as necessary to meet the requirements of Section 39-56, the FOG Control Program or any requirements of other Regulatory Agencies. The City may require drawings to be prepared by a California Registered Civil, Mechanical, or Electrical Engineer. 119F2234 RULE NO. 9 Monitoring Facilities Requirements The City may require a FSE to construct and maintain in proper operating condition at a FSEs sole expense, flow monitoring, constituent monitoring and/or Sampling Facilities. 2. The location of the monitoring or metering facilities shall be subject to approval by the FOG Control Program Manager. 3. FSEs shall, during regular business hours provide immediate and safe access to the FOG Control Program Manager, OCHCA, or their designees to the FSEs' monitoring and metering facilities. 4. FSE shall, upon request submit to the FOG Control Program Manager waste analysis plans, contingency plans, and other necessary information to verify it is in compliance with Section 39-56 of the Santa Ana Municipal Code and this FOG Control Program. 5. No FSE shall increase the use of water or in any other manner attempt to dilute a discharge as a way of achieving compliance with Section 39-56 of the Santa Ana Municipal Code and the FOG Control Program. 19F13235 RULE NO. 10 Monitoring and Reporting of Conditions Requirements The FOG Control Program Manager may require periodic reporting of the status of implementation of the Kitchen BMP (Rule 3), in accordance with the FOG Control Program. The FOG Control Program Manager may require visual monitoring at the sole expense of the FSE to observe the actual conditions of the FSEs sewer lateral and sewer lines downstream. The FOG Control Program Manager may require reports for self -monitoring of sewage constituents and FOG characteristics of the FSE needed for determining compliance with any conditions or requirements as specified in Section 39-56 of the Santa Ana Municipal Code and the FOG Control Program. The FOG Control Manager shall in a manner and form approve monitoring reports of the analyses of sewage constituents and FOG characteristics. Failure by the FSE to perform any required monitoring or to submit monitoring reports required by the FOG Control Program Manager constitutes a violation of Section 39-56. The FSE shall be responsible for any and all expenses of the City in undertaking such monitoring analyses and preparation of reports required of the FSE. 19 F14236 APPENDIX E City of Santa Ana FOG Control Example "Notice" City of Santa Ana EEC FOG Control Program Manual Revised February 1, 2019 19 F -2 37 MAYOR Miguel A. Pulido MAYOR PRO TEM Claudia c. Alvarez COUNCILMEMBERS David Benavides Carlos Bustamante Michele Martinez Vincent F. Sarmiento Sal Tinajero CITY MANAGER David N. Ream CITY ATTORNEY Joseph W. Fletcher CLERK OF THE COUNCIL Patricia E. Healy CITY OF SANTA ANA PUBLIC WORKS AGENCY M-85 P.O. Box 1988 Santa Ana. California 92702 TO: Owners and Managers of Food Service Establishments FROM: FOG Control Program Manager DATE: August 22, 2006 SUBJECT: FOG Control Program and Issuance of Notice IMPORTANT ANNOUNCEMENT The City of Santa Ana (City) is responsible for keeping the sewer system in Santa Ana functioning properly and has implemented a Fats, Oils, and Grease (FOG) Control Program to prevent blockages in the sewer lines that can cause overflows and spills. This program is required by the State of California and was initiated in the spring of 2005. City inspectors have visited the food service establishments (FSEs) in the City during this past year to inform personnel of the program requirements, review the facility's Food Service Establishment Wastewater Discharge Notice (identifying FOG Program requirements), and to provide education material. The City would like to thank all of the FSEs for cooperating with the City inspectors and for the efforts that have been taken to make the program a success. To verify the effectiveness of the FOG program and as required by the State of California, the City will continue inspecting FSEs to ensure that they are in compliance with the requirements of the program. These inspections will include adherence to Kitchen Best Management Practices (BMPs), proper maintenance of grease removal devices, as appropriate, and review of FOG Program records. All FSE documents/records, which may be located in a binder, must be readily available for review by the inspector during the inspection. Additionally, the Orange County Health Care Agency (OCHCA) inspectors will also be reviewing a portion of the FOG Program requirements during their inspections to verify compliance. Food service establishments that are identified as non -compliant with the FOG program requirements during these inspections will be re-educated on the requirements of the FOG Program and will also have enforcement actions initiated, which may result in significant fines for non- compliance - Your cooperation and assistance in this vital program is greatly appreciated. If you have questions please call me at (714) 647-3317, or visit the City's website at www.santa-ana.org for the following information: Municipal Code Chapter 39 Rules and Regulations Program Resources (poster, brochures, record -keeping forms, etc.) Sincerely, Ray Burk City Principal Civil Engineer/FOG Control Program Manager 19F-238 MAYOR Miguel A. Pulido MAYOR PRO TEM Claudia c. Alvarez COUNCILMEMBERS David Benavides Carlos Bustamante Michele Martinez Vincent F. Sarmiento Sal Tinajero CITY MANAGER David N. Ream CITY ATTORNEY Joseph W. Fletcher CLERK OF THE COUNCIL Patricia E. Healy CITY OF SANTA ANA PUBLIC WORKS AGENCY M-85 P.O. Box 1988 Santa Ana. California 92702 A: Duenos y Encargados de los Establecimientos del Servicio de Alimento DE: Encargado De Programa De Control de FOG FECHA: Agosto 22, 2006 TEMA: Programa de Control y Emisi6n del Aviso FOG AVISO IMPORTANTE La Ciudad de Santa Ana es responsible de que el sistema de alcantarilla este funcionando adecuadamente y ha implementado un programa del control de Aceites y Grasas (FOG), para prevenir obstrucciones en las lineas de alcantarilla que pueden causar desbordamientos y derramamientos. Este programa es requerido por el Estado de California y fue iniciado en 2005. Durante este ultimo ano, inspectores de la ciudad han visitado establecimientos de servicio de comida para informar al personal de requisitos del programa, revisar el Aviso del Desperdicio de agua de el establecimiento de servicio de comida, y para proveer material educativo. La ciudad quisiera agradecerle a todos los establecimientos de servicio de comida por cooperar con los inspectores de la ciudad y por los esfuerzos que han tornado para que el program sea un exito. Para verificar la efectividad de el programa de aceites y grasas (FOG), y por requisitos de el Estado de California, la Ciudad continuara inspeccionando establecimientos de servicio de comida para asegurar que se mantengan conforme a los requisitos de el programa. Estas inspecciones incluiran adherencia a las practical mejores en el manejo de la cocina, mantenimiento correcto de los aparatos de eliminacion de grasa. Adicionalmente, los inspectores de la Agencia de Salud de el Condado Orange tambien estaran revisando una porci6n de los requisitos del programa de aceites y grasas (FOG) durante inspecciones para verificar cumplimiento. Establecimientos de servicio de comida que no estan en cumplimiento con los requisitos del programa de aceites y grasas (FOG) durante estas inspecciones seran re-educados sobre los requisitos de el programa y acciones de aplicaci6n seran iniciadas, cual puede dar lugar a multas significantes por el incumplimiento. Su cooperaci6n y ayuda en este programa vital se aprecia grandemente. Si usted tiene preguntas favor de Llamar al (714) 647-3317, o visitar el Web site de la ciudad en www.santa-ana.org para la informaci6n siguiente: Capitulo Municipal Del Codigo 39 Reglas y Regulaciones Recursos del programa (cartel, folletos, formas del mantenimiento de Registros, etc.) Siynceramente,� / Ray Burk Encargado De Programa Civil Principal De Control De la Ciudad Engineer/FOG 19F-239 APPENDIX F Additive Request Form City of Santa Ana EEC FOG Control Program Manual nn Revised February 1, 2019 19 F -240 WASTEWATER ADDITIVE USE VARIANCE REQUEST FORM CITY OF SANTA ANA Fats, Oils, and Grease (FOG) Control Program City of Santa Ana's (City) Fats, Oils, and Grease (FOG) Control Regulations, (Article III, Chapter 39, Section 39-56 of the City's Municipal Code) - prohibits the introduction of additives into a Food Service Establishment's (FSE) wastewater system for the purpose of emulsifying FOG, for grease remediation, or as a supplement to interceptor maintenance unless specific written authorization from the City's FOG Control Program Manager is obtained. ANY REQUEST WILL BE DENIED IF THE FSE IS FOUND TO BE, OR HAS BEEN, IN VIOLATION OF ANY FOG PROGRAM REQUIREMENTS WITHIN THE 12 MONTH PERIOD PRIOR TO THE DATE OF THE REQUEST. Food Service Establishment Requesting Variance: Permit No: Rev No: Business License N Facility Name: Facility Address: Owner Name: Additive: Product Name: Authorized Agents Name: Product Description: Product Key Constituents (attach a copy of the MSDS): Product Supplier/Distributor Information Company Name: Contact Name: Contact Phone No.: Purpose for additive use: Justification for Request for Variance: Note — statement must include discussion of product's potential impact to the City's sewer system (including potential FOG accumulation and hydrogen sulfide concentrations [H2S]), potential impact to the Orange County Sanitation District's Wastewater Reclamation Facility, and potential impact to the waters of the State of California. I request a variance for the use of the aforementioned additive and certify that all information contained in this request is true: Signature: Printed Name: Date: Submit Variance Request to: FOG Control Program Manager, City of Santa Ana 220 South Daisy Avenue, Santa Ana, California 92702 19 F -241 Revision Date: April 30, 2007 APPENDIX G Grease Interceptor Installation Flow Chart City of Santa Ana EEC FOG Control Program Manual nn ww nn Revised February 1, 2019 19 F -242 y -N p- 0++� LL .Tm w� l9 U z Z Z z Y Y1 � C \ lJ > m r LLLL.a 076 ' Y O 4 E O O LL v° O 2'y C y2Q L o LL o 12 g 4 �v OI W j e �vea g � ei v o 0 ge 3e a g E 0 0 9 � O o n N c ° y m °1 U C m N N m m r m n m o N •- a N N n a w o x.O .O m m m m m U U O O m m LL d 0 N .- N O d N —_ U 6 m C ll m m o> m O umi E- a 02 .c .c m- mo O m U U❑ C7 C7 Y of m m N c m o LL o m � . . . . . . . . . . . . W LL i7 2 J II II � II II II II II 0LLU - 19F-243 W LL C72 J APPENDIX H City of Santa Ana EEC FOG Control Program Manual Revised February 1, 2019 19 F -244 To: From: Location: MEMORANDUM Date: The above referenced food service establishment (ESE) must comply with the FOG Control Program Rules and Regulations established in Ordinance NS-2921 and as follows: A gravity grease interceptor is required at this FSE for the following reason(s): This is a new ESE, or; This is an existing ESE undergoing remodeling, or; This is an existing ESE involving a change of ownership that will result in an increase of FOG discharged to the sewer system or is likely to continue discharging a high level of FOG. C/c: Water Resources Division Planning & Building Agency OC Health Care Agency Public Works Agency (Development) EEC Environmental Applicant 19F-245 APPENDIX I 161 z I Q 111 Cs] City of Santa Ana EEC FOG Control Program Manual nn wwc Revised February 1, 2019 19 F -24 V CITY OF SANTA ANA FOOD SERVICE ESTABLISHMENT WASTEWATER DISCHARGE NOTICE AND CONDITIONAL WAIVER FSE ID: Effective Date: FSE Owner: FSE Name: FSE Address: FSE City, State, Zip: FSE Owner/Rep Email: FSE Owner/Rep Phone: A gravity grease interceptor is NOT required at this FSE: Effective August 1, 2017, the City of Santa Ana adopted Ordinance Number NS 2921 amending Chapter 39 of the Santa Ana Municipal Code adding fats, oils and grease (FOG) control regulations applicable to Food Service Establishments (FSEs). The ordinance requires all new and remodeled FSEs to install and maintain grease interceptors. FSEs without grease interceptors and that meet certain criteria are hereby issued a conditional waiver under the terms of this Notice and Conditional Waiver. FSEs will be routinely inspected to evaluate the effectiveness of their grease control measures. Existing FSEs that discharge FOG and are out of compliance with the Ordinance provisions will be required to install grease interceptors. All FSEs must implement Kitchen Best Management Practices (BMPs) to remove FOG from the waste stream entering the sewer system. Program Rules and Regulations The City has established Rules and Regulations for the FOG Program. Refer to the City website at htto://www.santa-ana.org/owa/fog/documents/fog rules and regulations.odf or contact the FOG Control Program Manager at (714) 647-3320 for copies of the Rules and Regulations. Also refer to these sources for the Fats, Oils, and Grease Control Regulations (Section 39-56 of the City's Municipal Code) and for copies of forms and educational material. Conditional Waiver A Conditional Waiver to the requirement to install a grease interceptor is hereby granted. This waiver may be revoked at any time upon a determination of one or more of the following: 1. Quantity of FOG discharge as measured or as indicated by the size of the FSE based on seating capacity, number of meals served, menu, water usage, amount of on -site consumption of prepared food and other conditions have changed since the granting of said waiver such that the FSE is contributing to FOG discharges- 2- Any tenant or facility modification, addition or alteration of cooking or food preparation equipment 3. Identification of the FSE as a significant contributor of FOG into the Sewer System, which is based on inspection or sampling of the FOG discharged from the FSE's sewer lateral to the Sewer System- 4- Adequacy of implementation and compliance with Kitchen Best Management Practices (BMPs). 5. Change in sewer size, grade, and condition based on visual information- 6- Failure to comply with any of the specific requirements set forth below in this Conditional Waiver- 7- Any other condition deemed reasonably related to the generation of FOG discharges by the FOG Control Program Manager. Page 1 of 2 19F-247 Specific Conditional Waiver Requirement(s) The developer/owner shall install a Hydro -mechanical Grease Interceptor (HGI), in accordance with the UPC and with the Orange County Health Care Agency requirements. The developer/owner shall design the plumbing system to separate all kitchen drains, floor drains and fixtures from other domestic drain fixtures to facilitate the future installation of a grease interceptor. FOR HGI Installations 1. The HGI is installed pursuant to all manufacturer requirements including flow control devices and proper space for maintenance access; 2. The HGI is maintained pursuant to all manufacturers recommendations including, but not limited to: a. Under no circumstances will the settled solids and/or floating fats, oils and grease (FOG) contained in the HGI exceed 25% of the hydraulic depth of the device; b. The full contents of the unit(s) are removed prior to settled solids and/or floating FOG reaching 25% of the hydraulic depth of the device, or at maximum, on a quarterly basis (when in use) c. A log is maintained of all HGI service and maintenance activities; Notice and Conditional Waiver Amendment Notice The Developer/owner acknowledges that no tenant improvements that include change of kitchen equipment, expansion of dining area, and or change in type of operations or use, are being performed at this time. The developer/owner has been notified that any improvements, that include what is mentioned above, will result in the revocation of this waiver to install a grease interceptor. The City may amend this Notice and/or Conditional Waiver at any time. Compliance with the requirements contained in this Notice and Conditional Waiver does not relieve the FSE of its obligation to comply with the Fats, Oils, and Grease Control Regulations, any applicable pretreatment regulations, standards or requirements under local, State, and Federal laws, including any such regulations, standards, requirements or laws that may become effective during the term of this Conditional Waiver. Non-compliance with any term or condition of this Notice and Conditional Waiver constitutes a violation of the Fats, Oils and Grease Control Regulation and may result in revocation of the Conditional Waiver. BY signing, FSE owner agrees to all terms and conditions of this Notice and Conditional Waiver. Nabil Saba, P.E. Water Resources Manager Page 2 of 2 19F-248 APPENDIX J City of Santa Ana EEC FOG Control Program Manual n w Revised February 1, 2019 19 F -249 ° ❑ a o o H � H N r'3 �• '.� iG ro .e fD o aq n o ° rD h w 5 c eo' o C o o wn z C ¢ 0" 3 ��I ud a 'v 0 0�0 0 v s Stoves Qvens �o t n v ❑� y o Trench Drain 'r � o ° m � d 13 w d t't O F Q Stoves Ovens �? � 9 v F � N �O F � v N prepCounter q O 'O 3 J O 9u O. Prep Counter \ n 19F-2 5- APPENDIX K Cl:1:rM:8Iz111:1Y]:Iare] M1IMzIIMNOuw lkiI City of Santa Ana EEC FOG Control Program Manual Revised February 1, 2019 19 F -2 51 Gravity Grease Interceptor Installation Specifications G" IFLET STANDARC TOP (MH FRAMES. CCVEPS L RINGS NOT SHOWW BLD_KS RECLIPED_� 1_2-0" CAST IROA FRAME AT EACH NANHOLE ANO COVER (EOLT DOW COVER 1 / SAMPLIIJG MANHOLE/90N 6" OUTLET SAMPL:NG MANHOLE/BOX 6" INLETS (SEE NOTE G! 6.. r -�' L 6" QUTI FT a T — PRECAST -NTERI C PER APPROVED I a L15T Installation Requirements: • New construction • Remodel/change in operation • Under -slab plumbing • Causing or contributing to an accelerated line maintenance location • Interceptors are not intended for the introduction of domestic sewage • Sample Box Required • Manhole lid access over each baffle tube required • Interceptor located in an area subject to traffic must be HS-20 traffic rated • Alternative materials considered (e.g., HDPE or fiberglass) • Interceptor must have IAPMO approval • Use of cast iron pipe for grease interceptor applications is prohibited • Installed on exterior of building o Avoid drive-thru lanes o Accessible for inspection and maintenance o Minimum 2% gravity flow FLOW CLEANOUT 6" OUTLET TfT__Q- 19F-252 Maintenance Requirements: • At a frequency to meet the 25% Rule • Quarterly pump -out (more frequently/less frequently when appropriate) • Full pump -out of 100% of the contents required • Additives that supplement pumping requirements are prohibited Required Fixture Connections: Fixture Typical Location Typical DFU per CPC Potential for FOG Pretreatment Connection 3-Compartment Sink Dish Wash Area 3-6 High Required Pre -rinse Sink Dish Wash Area 2-4 High Required Floor Sinks/Floor Drains/trench drains Dish Wash Area 2-4 Moderate Required Trench Drain Cooking Area (Kettles) 2-4 High Required Floor Sinks Cooking Area (Woks) 2-3 High Required Mop Sink Anywhere 3-6 Moderate Required Commercial Dishwasher Dish Wash Area 3-6 Moderate or Low Not Recommended Prep -Sinks Food Prep/Cooking Area 2-4 Moderate or Low Optional Floor Sinks/Floor Drains Food Prep/Cooking Area 2-3 Moderate or low Optional Hand Sinks Anywhere 2-3 Low Not necessary Drains for Ice Machines Anywhere 1-2 Low Not necessary Toilets and Hand Sinks Restrooms N/A N/A Never CPC Table 1014.3.6 DFUs (Max) GGI Volume (Gallons) 8 500 21 750 35 1,000 90 1,250 172 1,500 216 2,000 307 2,500 342 3,000 428 4,000 19F-253 APPENDIX L NEW FSE FOG PROGRAM REQUIREMENTS REVIEW PROCESS City of Santa Ana EEC FOG Control Program Manual Revised February 1, 2019 19 F -2 54 / / \/ 8/) : \ /| \ \) :}|) () ()) 3; s- \\ 9: ƒ z /| ■ \ 0 � /[ ` \jadolOAO ! / \_ joleAA$—, a bumueld m : APPENDIX M 010u061c]C7e1Mwil»I[4welIIs] kiIWi]NM City of Santa Ana EEC FOG Control Program Manual Revised February 1, 2019 19 F -2 56 CITY OF SANTA ANA PUBLIC WORKS AGENCY FOOD SERVICE ESTABLISHMENT FATS, OILS, GREASE APPLICATION FORM • THE FOLLOWING INFORMATION TO BE PROVIDED BY FOOD SERVICE ESTABLISHMENT APPLICANTS: 1. THE FOOD SERVICE ESTABLISHMENT'S (ESE) NAME: 2. THE FOOD SERVICE ESTABLISHMENT'S ADDRESS, UNIT #, AND ZIP CODE: 3. THE OWNER / APPLICANT/ REPRESENTATIVE'S NAME: 4. THE OWNER / APPLICANT/ REPRESENTATIVE PHONE NUMBER: 220 S. Daisy Ave • (M-85) Santa Ana, California 9�57 CITY OF SANTA ANA PUBLIC WORKS AGENCY 5. PLEASE CHECK WHICH OF ONE THE FOLLOWING STATEMENTS APPLY: ❑ THIS IS A NEW FSE. ❑ THIS IS AN EXISTING FSE GOING THROUGH CHANGE OF OWNNERSHIP. ❑ THIS IS AN EXISTING FSE GOING THROUGH REMODELING. ❑ THIS IS AN EXISTING FSE GOING THROUGH CHANGE OF USE. ❑ THIS IS AN OUT OF SERVICE FSE, GOING TO BE REUSED. *Note: If a tenant improvement or other remodeling/improvements are planned, include a digital copy of the facility plans with this application. 6. CHECK THE FOOD SERVICE ESTABLISHMENT TYPE THAT BEST REPRESENTS YOUR FACILITY? ❑American -Burger Dice Cream ❑Bagel ❑Indian ❑Bakery ❑Italian ❑Barbecue ❑Japanese/Sushi ❑Cafeteria/Buffet ❑Korean ❑Chicken ❑Meat/Carniceria ❑Chinese ❑Mexican ❑Coffee Shop ❑Pizza ❑Cookie ❑Seafood ❑Deli/Sandwich ❑Steakhouse ❑Doughnut ❑Vegetarian ❑French ❑Vietnamese ❑Greek ❑Other 220 S. Daisy Ave • (M-85] Kip ^��GfpSpia 92703 714- i�J �a w .santa-ana.ore APPENDIX N PUMPING FREQUENCY VARIANCE REQUEST FORM City of Santa Ana EEC FOG Control Program Manual Revised February 1, 2019 19 F -2 59 GREASE INTERCEPTOR PUMPING -INTERVAL -REQUIREMENT INCREASE REQUEST FORM CITY OF SANTA ANA Fats, Oils, and Grease (FOG) Control Program City of Santa Ana's (City) Fats, Oils, and Grease (FOG) Control Regulations, (Article III, Chapter 39, Section 39-56.8 of the City's Municipal Code) — states that grease interceptors shall be maintained in efficient operating condition by periodic removal of the full content of the interceptor. Food Service Establishments (FSEs) shall fully pump out and clean grease interceptors within a pumping interval such that the combined FOG and solids accumulation does not exceed 25% of the design hydraulic depth of the grease interceptor. This is to ensure that the minimum hydraulic retention time and required available volume is maintained to effectively intercept and retain FOG. All FSEs with a grease interceptor shall fully pump out contents of the grease interceptor at a minimum quarterly pumping interval (at least once every 3 months) unless the interval is increased based on procedures described below. The pumping interval may be adjusted when sufficient data has been obtained to establish an acceptable interval that will ensure compliance with the 25% rule. Based on the actual generation of FOG from an FSE the pumping interval may be increased; however, the maximum pumping interval shall be no greater than 6 months. An FSE may submit this request form to the FOG Control Program Manager requesting a change in the pumping interval of its grease interceptor. ANY REQUEST WILL BE DENIED IF THE FSE IS FOUND TO BE, OR HAS BEEN, IN VIOLATION OF ANY FOG PROGRAM REQUIREMENTS WITHIN THE 12 MONTH PERIOD PRIOR TO THE DATE OF THE REQUEST. The FSE has the burden of responsibility to demonstrate that the requested change in its pumping interval reflects actual operation conditions based on the typical FOG accumulation over time without exceeding the 25% mle, and that it is in full compliance with Santa Ana Municipal Code, Section 39-56.8 and the FOG Control Program. Upon determination by the FOG Control Program Manager that the requested increase is justified, the FSE shall be notified in writing of the revised pumping interval. Procedures for variance request: 1. FSE shall fill out and return this form. 2. A review of the FSEs program compliance history will be conducted. a. If the FSE is found to be, or has been, in violation of any FOG program requirements within the 12 month period prior to the date of the request, the request will be denied. 3. Once contacted by a City Inspector, the FSE shall coordinate an inspection schedule with the City Inspector. a. Inspection schedule may include a monthly, exhaustive inspection of the grease interceptor for a 3 to 6 month period. 4. As required by Article III, Chapter 39, Section 39-56 of the City's Municipal Code, the FSE shall maintain all records and receipts of service regarding the grease interceptor. NOTE: Once an FSE is granted an increase of its grease interceptor's pumping interval, if at any time the FSE is found to be in violation of any FOG program requirements, the pumping interval shall revert to its prior length of time. Food Service Establishment Reauestine Variance Permit No: Rev No: Business License N Facility Name: Facility Address: Owner Name: Authorized Agents Name:_ Contact Phone Number: Current pumping interval:_ Justification for Request of pumping interval requirement increase: I request an increase in my grease interceptor's pumping interval requirement and certify that all information contained in this request is true: Signature: Date: Printed Name: Submit Request to: FOG Control Program Manager, City of Santa Ana 220 South Daisy Avenue, Santa Ana, California 92702 19 F -260 Revision Date: Febrimy 22, 2007 APPENDIX O WASTE HAULING DOCUMENTATION REQUIREMENTS City of Santa Ana EEC FOG Control Program Manual Revised February 1, 2019 19 F-261 WASTE HAULER RECEIPT DOCUMENTATION REQUIREMENTS The minimum information requirements to be documented on the hauler's receipt are: Name of hauling company Name and signature of operator performing the pumpout Documentation of full pumpout with volume of water and FOG removed (e.g., 1500 gallons) Documentation of the level of floating FOG and Settled Solids (to determine if volume exceeds 25% capacity of the grease removal equipment) Documentation if repairs to the grease interceptor are required Identification of the facility where the hauler is planning to dispose of the waste 19F-262 APPENDIX P M:I:491aI:TRIM N :ftm ITIB011:800U11IIz[r][6161 M IUMkiII*I City of Santa Ana EEC FOG Control Program Manual Revised February 1, 2019 19 F-263 (n O (6 Q EE O U a) U a) i7 L Y o N m o N m N m N m N m N m o N m o N m N m o N m o o N m N m N m N m Z } Z T } } } } Z } Z } } Z } Z Z } } } } N N N N N U N N N N N O N N N N N N N O N U o Q U ¢ U ¢ U U U f0 -p U Vl U U N O U ¢ ¢ C) C) m ¢ �j U ,O 6 N ¢ c m m m Q m m Q m e L o m m m m s c m .B 'e C C N C C N O O >_ C '� m E G C m C m N G y o m m o m m o m o c o m m O m c o m } CO (n J Cl) (n J CD U�—¢ a O rn U¢ J CO2 3 mCO ° m C W O N M o o ¢ o in 3 0 L CO d in o m °� c m O m m m m =O C L U U :D N` N N L G N 2 N 75 2 C m — Ur i LL jp 0 6 O (n C O s v N m Z C7 2 x 2 (n m 2 X 0 o (n (n w (n uj m 0' Z uj c7 N CO w CO V O LL� Z r CO M CO C6(D CO O M Q M M N N N M — N CO N O N O N M O CO CO O N V N N m m M 0 M a M CO M N� W M W 7 CO 7 I� r CO O M W O W O 9 W M CQ " N N LL? 0? 7 r 7 N CQ D7 � N q 07 CQ I� D7 M O M CO I� OJ 'ITV M O O m M LL V CO O I� O O LL� V CO O M V I� V CO LL� O V D7 N CO O� I� v O- v v M v I� v - v M v I� v O ...... O O � ...... W r- v v r v CO v W v M v I� v D7 ... U C N m C 0 E E >. E U U m O U C U c > m °c� J E L d o U -5; 0 � Y aui m Y CO C m O U o E" E m N Y cn a o 0 0 o N T U N c U a' >> E 0 o m E E .0 m m m m> w a E 2,, �' w o o U .5 E 2 E E .0 5 E a n E z>> N m a °•' E IL LU w °? o 0 . c .v. c c(oUFn = m i. °� d SUUY E ��a d U a d CO Lj U o d E d 3 N¢ O 3 o m c a0 oco `m `m 0 d `m f0 Z E m U o>> cn co co 19F-264 APPENDIX Q M9:8:7x61i1N11:/:14uIzWill Xi10MIkiIII :I11114wilIIs] zFilm M UI:INMI City of Santa Ana EEC FOG Control Program Manual Revised February 1, 2019 19 F-265 Answers to questions about... Fats, Oils and Grease (FOG) Public Education Outreach Program Background The Orange County Sanitation District (OCSD) is the third largest publicly owned wastewater treatment agency west of the Mississippi River. OCSD treats an average of 243 million gallons of sewage per day from 2.5 million people and approximately 1,000 businesses and industries in central, north and west Orange County. OCSD operates two treatment plants, one in Fountain Valley and one in Huntington Beach, California. In OCSD's 471 square mile service area, sewage from 21 cities, three special districts and some unincorporated areas of Orange County are transported to OCSD through 12,000 miles of sewer pipelines. Problem When large volumes of fats, oils or grease (FOG) enter sewer pipes, they solidify and accumulate, resulting in narrowing of the pipe's internal opening. Eventually the inside of the pipe can become completely clogged, causing sewage to back up into homes and businesses, or onto the streets and into storm drains that lead to the ocean. Such spills are unhealthy, harm the environment, and can be expensive to clean up. In the case of food service establishments such as restaurants, they can also lead to fines and business closures. The problem is simply that people have been putting fats, oils and grease down their drains and garbage disposals. That has to stop. The drain is not a dump. FOG Public Education Outreach Program The State of California's Regional Water Quality Control Board for the Santa Ana Region has issued an order (No. R8-2002-0014) to local cities and sewer districts to begin controlling the release of fats, oils and grease (FOG) into the sewer system from food service establishments, homes and businesses. This FOG Public Education Outreach Program is a joint effort undertaken by 22 cities and districts to inform food service establishments, residents and businesses about the problems fats, oils and grease can cause in the sewer system, and to teach better ways to dispose of these materials. The Orange County Sanitation District coordinated the production of the educational materials. Program Participants City of Anaheim City of Newport Beach City of Brea City of Orange City of Buena Park County of Orange City of Cypress Orange County Sanitation District El Toro Water District City of Placentia City of Fullerton Rossmoor/Los Alamitos Area Sewer District Garden Grove Sanitary District City of Santa Ana City of Huntington Beach City of Seal Beach Irvine Ranch Water District City of Stanton City of La Habra City of Yorba Linda Midway City Sanitary District Yorba Linda Water District ...continued on other side 19F-266 OCS D/021508/FOG_fa ctsheet.Gdr page 1 Food Service Establishments Restaurants and other food service establishments are the primary sources of fats, oils and grease in the sewer system. There are two preferred ways for food service establishments to collect fats, oils and grease: Grease Interceptors - large underground devices connected to the outgoing sewer system. When full, they must be emptied and cleaned by permitted waste pickup and disposal companies. Installation of a grease interceptor ranges from $8,000 for new construction to $10,000 to $15,000 for a retrofit. Grease Barrels - covered barrels for higher quality cooking grease are collected by commercial companies for recycling. This solution alone may not adequately prevent grease from entering the sewer system from sinks unless other kitchen best management practices are followed. General Pub IiC Residential sewer users, not just restaurants, are also sources of FOG problems, especially residents in multifamily buildings. That's why this FOG education program addresses residents as well as businesses. Residents can avoid such sewer problems by mixing fats, oils and grease with absorbent materials such as paper towels or kitty litter and putting them where they belong —in the trash. • For More Information Please contact Ingrid Hellebrand, Senior Public Information Specialist with the Orange County Sanitation District, at (714) 593-7115 or ihellebrand@ocsd.com. • Resources/Links: Orange County Sanitation District www.ocsd.com General FOG information. Orange County Grand Jury www.ocgrandjury.org/reports.asp An April 25, 2001 grand jury report shows what the relationship between FOG and sewer spills was thought to be at that time. Orange County Health Care Agency, Ocean Water Protection Program vvww.ocbeachinfo.com/downioads/index.htm Information on sewer spills and beach closures, and annual reports on ocean and bay water quality Orange County Health Care Agency, Food Protection Program vvww.ocfoodinfo.com/closures.htm Information on restaurant closures. United States Environmental Protection Agency http: //cfpub 1.epa. gov/n pdes/home.cfm? progra mid = 4 The "home page"for sewer spill information but also data on discharge permits, etc. California Regional Water Quality Control Board, Santa Ana Region vvww.waterboards.ca.gov/santaana/ Information on our Region 8's water quality control board. The drain is not dump. Put fats, oils and grease where they belong. Ma them in ywrtwh with a rhent wAe like paperw? ce pindsor kitly litter. 19F-267 OCSD/021508/FOG factsheei page 2 CITY OF SANTA ANA PUBLIC WORKS AGENCY M-85 P.O. Box 1988 Santa Ana, California 92702 Kitchen Best Management Practices (BMP's) Sinks and Drains Drain Screens • Be installed on all drains • Have openings between 1/8" and 3/16" • Be removable for ease of cleaning • Be frequently cleaned (dispose of the screened solids to the trash) Grease Container Usage • Pour all liquid oil and grease from pots, pans, and fryers into a waste grease container • Prior to washing, scrape solidified fats and grease from pots, pans, fryers, utensils, screens, and mats into a container • Use recycling barrels or bins with covers for onsite collection of grease and oil • Empty grill top scrap baskets or boxes into a container Dishwashing • Use rubber scrapers, squeegees, or towels to remove food and all visible fats, oils and grease from cook and serving ware prior to dishwashing • Dry wipe remaining food and fats, oils and grease into trash can prior to dishwashing Spill Prevention and Clean-up Proactive Spill Prevention and Clean -Up Procedure BMPs • Develop and post spill procedures • Develop schedule for training employees about procedures • Designate a key employee who monitors clean-up Spill Prevention BMPs • Empty containers before they are full to avoid accidental spills • Provide proper portable container to transport materials without spilling • Use a cover to transport grease materials to a recycling barrel 19F-268 Spill Clean-up BMPs • Block off sink and floor drains near the spill • Clean spills with towels and absorbent material • Use wet cleanup methods only to remove trace residues Absorbent Materials and Towel Usage • Use disposable absorbent materials to clean areas where grease may be spilled or dripped • When using paper towels, use food grade paper to soak up oil and grease under fryer baskets • Use towels to wipe down work areas • Use absorbent materials under colanders in sinks when draining excess meat fat Food Waste Disposal/Recycling • Used or spent oil and grease generated from fryers and other cooking equipment can be recycled through a rendering or recycling company. Food Grinders • Food grinders should not be used in FSEs because the resulting large volume of food solids may clog drain pipes and/or fill grease traps and interceptors. Employee Education • An Education Program on the BMPs should be implemented consisting of: • New employee training program • Frequent refresher training program • Kitchen BMP signage 19F-269 CITY OF SANTA ANA PUBLIC WORKS AGENCY M-85 P.O. Box 1988 Santa Ana, California 92702 Practicas Mejores en el Manejo de la Cocina Fregaderos v Desague Coladeras del Desague • Deben ser instaladas en todos los desagues. • Deben tener aberturas dentro de 1/8" and 3/16" • Deben ser removidas para facilitar limpieza. • Deben ser limpiadas frecuentemente (deseche los residuos de comida visibles en el bote de basura.) Uso del Contenido de Grasa • Heche todo aceite liquido y grasa de las ollas, cazuelas, y freidoras en un recipiente de grasa . • Antes de lavar, raspe la manteca y grasas de las ollas, cazuelas, utensilios, coladeras, y tapetes en un recipiente. • Use barriles de reciclar con tapas cuando colecta para colectar grasas y aceites. • Vacie los restos de las canastas o cajas de las parrillas en un recipiente. Lavando los Trastes • Use raspadores de jebe, enjugadores, o toallas para quitar la comida y toda la grasa, aceite y manteca que es visible en los trastes y de servir antes de lavarlos. • Usando una toalla seca, limpie los residuos de comida y de grasas, aceites, y manteca en un bote de basura antes de lavarlos. Prevencion de Derrames v Limpieza Prevencion Proactiva de Derrames y Procedimiento de Limpieza • Desarrolle un procedimiento de limpieza de derrames y pongalo en un lugar visible. • Desarolle un programa de entrenamiento para los empleados acerca de los procedimientos. • Designe un empleado quien supervise la limpieza. 19F-270 Prevencion de Derrames • Vacie los recipientes antes que se Ilenen para evitar derrames accidentales. • Proveer recipientes adecuados y portables para transportar materiales sin derramar. • Use una tapa para transportar materiales de grasa al barril de reciclo. Limpieza de Derrames (BMP's) • Tape el fregadero y los desagues del piso cerca del derrame. • Limpie los derrrames con toallas y materiales absorbentes. • Use metodos de limpieza con agua solo para quitar los residuos. Uso de Materiales Absorbentes v Toallas • Use materiales absorbentes y desechables para limpiar areas donde la grasa puede ser derramada o puede gotear. • Cuando use toallas de papel, use papel de grado para comidas para absorber la grasa debajo de las canastas de freir. • Use toallas para limpiar areas de trabajo. • Use materiales absorbentes debajo de colanderas en fregaderos cuando exprima el exceso de grasa de las carnes. Deshaciendose de los Residuos de Comida/Reciclar • Aceites usados y grasa generada de los aparatos de freir y otros aparatos de cocina pueden ser reciclados a traves de una compania recicladora. Moledores de Comidas • Moledores de comidas no deben ser usados en los establecimientos de servicios de comida ya que el gran volumen de comidas solidas pueden obstruir las canerias del desague o Ilenar los interceptores y bloqueadores de grasa. Educacion de los Empleados • Un Programa de Educacion en las Mejores Practicas en la Cocina debe ser implementado. • Programa para entrenar a nuevos empleados. • Programa frecuente de repaso, de entrenamiento. • El cartel indicando las reglas de las Mejores Practicas en la Cocina. 19F-271 EMPLOYEE BMP TRAINING LOG ACILITY NAME: EMPLOYEE NAME I INITIAL TRAINING DATE LOCATION: 19F-272 RECYCLABLE GREASE (YELLOW GREASE) PICKUP / DISPOSAL LOG ACILITY NAME: DATE I PICKED UP BY WHOM I SERVICE COMMENTS (volume collected, etc.) 19F-273 GREASE TRAP / INTERCEPTOR ACILITY NAME: MAINTENANCE LOG LOCATION: TYPE OF SERVICE uisposai SERVICE COMMENTS DATE SERVICED BY WHOM (pumping/hauling, Site Volume Y pumped (volume pumped, problems, 19F-274 LATERAL SEWER LINE MAINTENANCE LOG FACILITY NAME: LOCATION: DATE SERVICED BY WHOM TYPE OF SERVICE SERVICE COMMENTS roddin jetting,repair, etc.(problems, observations etc. 19F-275 WASTE HAULER RECEIPT DOCUMENTATION REQUIREMENTS The minimum information requirements to be documented on the hauler's receipt are: Name of hauling company Name and signature of operator performing the pumpout Documentation of full pumpout with volume of water and FOG removed (e.g., 1500 gallons) Documentation of the level of floating FOG and Settled Solids (to determine if volume exceeds 25% capacity of the grease removal equipment) Documentation if repairs to the grease interceptor are required Identification of the facility where the hauler is planning to dispose of the waste 19F-276 APPENDIX R IIz601WE" I M kiWQNM6.9 City of Santa Ana EEC FOG Control Program Manual Revised February 1, 2019 19 F -27 % Food Service Establishment Survey Inspection Form Inspector Name Inspector Signature Interviewee Name Comments/Notes/Potential Concerns: I. Establishment Information Facility Name Street Address Citv Doing Business As (DBA) Facility Phone Number_ Email Facility Owner Date Interviewee Title Zip Facility Fax Number Owner Name Owner Phone Number Owner Address City Zip Code Email Property Owner Owner Name _ Owner Address City Operation Owner Phone Number ❑Mon ❑Wed ❑Fri ❑Sun Time Open ❑Tue ❑Thurs ❑Sat 4567891011 Time Close 4567891011 ❑ 24 hours/day III. Photos Zip Code 12123456789101112 12123456789101112 ❑ Front of Facility Image # ❑ Greatest Grease Producing Kitchen Equipment Image # ❑ Grease Trap Image # ❑ Grease Interceptor or Suitable Location Image # ❑ Other Image # ❑ :30 ❑ :30 19 F -2 / 8 Page 1 of 4 IV. Location Information Location Information Specialty Type (Check One) (Check One) ❑Catering ❑American -Burger ❑Hospital ❑Bagel ❑Hotel ❑Bakery ❑Mall/Food Court ❑Barbecue ❑Nightclub/Bar ❑Cafeteria/Buffet ❑Prison ❑Chicken ❑School ❑Chinese ❑Stadium/Amusement Park ❑Coffee Shop ❑Stand-alone Restaurant ❑Cookie ❑Strip-Mall/Attached ❑Deli/Sandwich ❑Supermarket ❑Doughnut ❑Other ❑French ❑Greek V. FOG Sources VI. UPC Oils Meats (One or More) (One or More) ❑Butter ❑Beef ❑Lard ❑Chicken ❑Margarine ❑Pork ❑Peanut Oil ❑Seafood ❑Shortening ❑Vegetable Oil VII. Lateral Line Clean Out Lateral Cleanout Location Dice Cream ❑Indian ❑Italian ❑Japanese/Sushi ❑Korean ❑Meat/Carniceria ❑Mexican ❑Pizza ❑Seafood ❑Steakhouse ❑Vegetarian ❑Vietnamese ❑Other Seating (Check One) ❑Sit-down ❑Take-out ❑Combo Chain Status(Check One ❑Chain ❑Independent Inside Seating Capacity Outside Seating Capacity During Peak Hours: # of Meals Served per Hour # of Employees working Non -Disposable Dish Usage ❑ Yes ❑ No Significant Use of Pots and Pans❑ Yes ❑ No Additives Used Is an additive being used? ❑ Yes ❑ No Type: ❑Biological ❑Chemical ❑Unknown If Yes, List product name MSDS ❑ Yes ❑ No Purpose (One or More): ❑ Odor Control ❑ Line Cleaning ❑Grease Interceptor ❑Other Laterals Lateral Cleaning Frequency ❑Twice a month ❑Monthly ❑Quarterly ❑Semi -Annually ❑Annually ❑Other Contractor Name Vill. Yellow Grease Disposal (Waste Hauling) Recycler Name ❑Drum ❑Bin ❑5 Gallon Container Approximate Gallons Pick-up Frequency ❑<55 ❑56-150 ❑Twice a month Yellow Grease Disposal Documentation Date of Last Pick-up 5u ❑Quarterly ❑Semi -Annually 19 F -2 / 9 Page 2 of 4 IX. Kitchen Equipment Tvpe ❑ Deep Fryers ❑ Char Broiler ❑ Char Broiler w/Grease Burner ❑ Griddles ❑ Grills ❑ Kettles ❑ Oven ❑ Rotisserie ❑ Stoves ❑ Woks ❑ Other X. Fixtures Quantity ❑1❑2❑3❑4 ❑1❑2❑3❑4 ❑1❑2❑3❑4 ❑1❑2❑3❑4 ❑1❑2❑3❑4 ❑1❑2❑3❑4 ❑1❑2❑3❑4 ❑1❑2❑3❑4 ❑1❑2❑3❑4 ❑1❑2❑3❑4 ❑1❑2❑3❑4 Catch Pan for Grease ❑Yes ❑No ❑N/A ❑Yes ❑No ❑N/A ❑Yes ❑No ❑N/A ❑Yes ❑No ❑N/A ❑Yes ❑No ❑N/A ❑Yes ❑No ❑N/A ❑Yes ❑No ❑N/A ❑Yes ❑No ❑N/A ❑Yes ❑No ❑N/A ❑Yes ❑No ❑N/A ❑Yes ❑No ❑N/A Type Screen Compartm Pipe Diameter Direct Plumbing/ Connected Floor Sink/Shared To Grease ents — Floor Sink Tra ❑ Hand Sink ❑Yes ❑No 010203 03/4" ❑1" ❑1'/V01%"❑2" ❑DP❑FS ❑SFS ❑Yes ❑No ❑ Hand Sink ❑Yes ❑No 010203 03/4" 01" ❑1'/V01%"❑2" ❑DP❑FS ❑SFS ❑Yes ❑No ❑ Mop Sink_ ❑Yes ❑No 010203 03/4" 01" ❑1'/V0 1%"❑2" ❑DP ❑FS ❑SFS ❑Yes ❑No Floor Mounted ❑Yes ❑No ❑ Mop Sink_ ❑Yes ❑No 010203 03/4" 01" ❑1'/V0 1%"02" ❑DP ❑FS ❑SFS ❑Yes ❑No Floor Mounted ❑Yes ❑No ❑ Pot Sink_ ❑Yes ❑No 010203 03/4" 01" ❑1'/V01%"❑2" ❑DP❑FS ❑SFS ❑Yes ❑No Grinder ❑Yes ❑No ❑ Pot Sink_ ❑Yes ❑No 010203 03/4" 01" ❑1'/V01%"❑2" ❑DP❑FS ❑SFS ❑Yes ❑No Grinder ❑Yes ❑No ❑ Prep -Sink— ❑Yes ❑No 010203 03/4" 01" ❑1'/V01%"❑2" ❑DP❑FS ❑SFS ❑Yes ❑No ❑ Prep -Sink_ ❑Yes ❑No 010203 03/4" 01" ❑1'/V01%"❑2" ❑DP❑FS ❑SFS ❑Yes ❑No ❑ Pre -Rinse_ ❑Yes ❑No 010203 03/4" 01" ❑1'/V01%"❑2" ❑DP❑FS ❑SFS ❑Yes ❑No Sink Grinder ❑Yes ❑No ❑ Other ❑Yes ❑No 010203 03/4" 01" ❑1'/V01%"❑2" ❑DP❑FS ❑SFS ❑Yes ❑No ❑ Commercial ❑Yes ❑No 03/4" 01" ❑1'/V01%"❑2" ❑DP❑FS ❑SFS ❑Yes ❑No Dishwasher Hoods Qtv. Cleaned By Cleaning Method Maint Documented? ❑FSE ❑Wash ❑Yes ❑No ❑Contractor ❑Solvent Date of Last Cleaning Contractor Name: ❑Other Clean Freg ❑Monthly ❑Quarterly ❑Annually ❑Other Water Disposal ❑Mop Sink ❑General Drain ❑Off Site Disposal ❑Other* 19F-280 Page 3 of 4 Floor Sinks With Cookina Eauinment Type Location Qtv / Qtv Missing Screens ❑ Floor Sinks With Wok(s) Cooking Area / ❑ Floor Sinks With Kettle(s) Cooking Area / ❑ Floor Sinks With Other Cooking Area / Cooking Equipment Floor Drains and Other Floor Sinks Type Location Qtv / Qtv Missing Screens Common Drains Food Prep/Rinse/Dish-wash Area / Common Drains Cooking Area / Floor Sinks without Equip Food Prep/Rinse/Dish-wash Area / Floor Sinks without Equip Cooking Area / Floor Sinks without Equip Other Areas / X. Grease Removal Devices Grease Interceptor ❑ Yes ❑ No If not, is there space available? ❑ Yes ❑ No ❑ Interceptor Shared with (FSEs): Distance from kitchen area Location Manufacturer Model Size (Gallons) ❑ Estimated ❑ Documented Dimensions (Inches): Length Width Fluid Depth Access Depth (grade to interceptor base) Date Installed Number of Lids (Excluding Sample Box Lid) ❑ 1 ❑ 2 ❑ 3 ❑ 4 Sample Box ❑ Yes ❑ No Baffle Tees Checked ❑ Yes ❑ No Pumper Name Pumping Frequency ❑Monthly ❑Quarterly ❑Semi -Annually ❑Annually ❑Other Grease Trap ❑ Yes ❑ No If not, is there space available? ❑ Yes ❑ No ❑Passive ❑Automatic Fixtures Connected Manufacturer Model Size (Gallons) Dimensions (Inches): Length Width Date Installed Baffle Tees Checked ❑ Yes ❑ No Baffle Tees Screened ❑ Yes ❑ No Pumping Frequency ❑Weekly ❑Semi- month ❑Monthly ❑Quarterly ❑Semi -Annually ❑Other Serviced by Employee ❑ Yes ❑ No If Yes, how is grease disposed? ❑Brown Grease Barrel ❑Yellow Grease Barrel ❑Trash ❑Other Fluid Depth XII. Closing Requests Request a copy of the facility menu, inspection logs, training logs, and manifests. Request a copy of the water bill if available, ideally from the months of January or February, to determine water usage. Interviewee Information Primary Language ❑English ❑Spanish ❑Chinese ❑Japanese ❑Vietnamese ❑Other Perceived Language Comprehension ❑Fluent ❑Partial ❑Unsure How successful was the communication with the Interviewee? (1-10) 19 F-281 Page 4 of 4 City Of Santa Ana FSE Best Management Practices (BMP) Permit No: Name of Facility: Address: Name and Title of Facility Contact: FACILITY INSPECTION 1. Removal of food grinder 2. Drain Screens Installed/Maintained 3. Kitchen Signage (BMP Poster) posted 4. Scraping practices 5. Food Waste Practices 6. Emergency Spill Response Materials 7. Utilization of Additives 8. Waste cooking oil and properly stored 9. Grease Collection Log Maintained 10. Employee Training Log Maintained 11. Lateral Cleaning and Spill Log Maintained Comments: Inspection Report Inspection Date: Inspection Type: Inspector: Citation Type: Installation/usage prohibited per ordinance Must be present and in working condition BMP Poster visible in food prep/dishwashing areas Pots, pans, and plates to be scraped of food debris prior to washing Food waste to be placed in plastic bags for trash, not in sink(s) Grease absorbent materials present and accessible in event of a spill Additives for emulsifying or biological/chemically treating Fats, Oils, and Grease (FOG) prohibited — unless approval by FOG Control Program Manager Waste cooking oil not disposed of in drains; and waste grease container present, not leaking, and properly labeled Must be kept current and accessible at all times Must be kept current and accessible at all times Must be kept current and accessible at all times INSPECTION RESULTS ❑ Facility is in COMPLIANCE. No corrective action is required at this time. ❑ NOTICE OF NONCOMPLIANCE Facility is in noncompliance ` Y N of the items checked below: ❑❑ Food grinder (garbage disposal) installed ❑❑ Drain screens missing/damaged/clogged ❑❑ BMP poster missing/obscured/damaged, etc. ❑❑ Employees observed not following scraping practices ❑❑ Food waste in sink(s) and not in enclosed plastic bag or garbage ❑❑ Missing/inadequate or inaccessible absorbing materials ❑❑ Additives utilized without approval of FOG Program Manager ❑❑ Grease container leaking, not present, or improperly labeled ❑❑ Evidence of waste cooking oils in drains ❑❑ Grease Collection Log missing or not current ❑❑ Employee Training Log missing or not current ❑❑ Lateral Cleaning and Spill Log missing or not current ❑❑ Other: Required corrective action includes any or all of the following: ❑ Remove food grinder (garbage disposal) ❑ Install/repair/clean drain screen(s) ❑ Post/repair/replace BMP poster ❑ Train employees on scraping practices ❑ Train employees on proper disposal of food waste ❑ Make available/accessible grease absorbent grease material for spills ❑ Discontinue Additive use or obtain approval ❑ Provide, properly label, & maintain waste grease container ❑ Train employees on proper disposal of FOG ❑ Make available/accessible and update Grease Collection Log ❑ Train employees on all BMPs & update Training Log ❑ Make available/accessible and Lateral Cleaning and Spill Log ❑ Other: The above checked item(s) must be corrected within days of receipt of this Notice of Noncompliance. AKNOWLEDGEMENT OF RECIEPT OF BMP INSPECTION REPORT Signature of Facility Contact Signature of Inspector Date Date FOR OFFICE USE ONLY 19F-282 Revised 28/12/2006 City of Santa Ana FSE Interceptor/Trap Inspection Report Permit No: Name of Facility: Address: Required Pumping Frequency: Name and Title of Facility Contact: Interceptor/Trap Location: Interceptor Liquid Depth: inches FACILITY INSPECTION: Grease Removal Equipment (GRE) 1. Floating Fats, Oils, and Grease (FOG) Layer -(FF) Thickness: inches 2. Settable Solids (SS) Thickness: inches 3. Total FF and SS Thickness: inches % Accumulated FOG and SS: 4. Last cleaning/pump-out date: 5. Mechanical Condition: See Results for Deficiencies 6. GRE Pumping Record Keeping: See Results for Deficiencies Comments: INSPECTION RESULTS ❑ Facility is in COMPLIANCE. No corrective action is required at this time ❑ NOTICE OF NONCOMPLIANCE Y N Facility is in noncompliance of the items checked below: ❑ ❑ Interceptor/Trap is inaccessible for inspection El ❑ Interceptor/Trap FOG and settable solids capacity exceeded ❑ ❑ Excessive FOG in the sample box El ❑ Discharge (Effluent Line) restricted - ❑ ❑ Baffle tubes plugged, submerged, damaged or missing ❑ ❑ Insufficient GRE record keeping aA ❑ ❑ Pumping Frequency not within required interval ❑ ❑ Other Inspection Date: Inspection Type: Inspector: Photo #: Citation Type: Required corrective action includes any or all of the following: ❑ Promptly remove obstructions that do not allow access to interceptor/trap ❑ Pump out Interceptor/Trap completely ❑ Pump out sample box completely when GRE is serviced ❑ Clean effluent line (Hydro -jet) ❑ Repair or replace baffle tubes ❑ Maintain GRE records (log and/or hauling/pumping records) ❑ Pump interceptor/trap within required frequency interval ❑ Other The above checked item(s) must be corrected within days of receipt of this Notice of Noncompliance. AKNOWLEDGEMENT OF RECIEPT OF INTERCEPTOR INSPECTION REPORT Signature of Facility Contact Signature of Inspector Date Date FOR OFFICE USE ONLY 19F-283 Revised 12128/2006 APPENDIX S SANTA ANA ENFORCEMENT / LATERAL EVALUATION PROCESS FLOW City of Santa Ana EEC FOG Control Program Manual n w Revised February 1, 2019 19 F -284 !a > Q > y < / [ \� 10z \/ \ / /\ \Z / 3 \ / 1§F- §S APPENDIX T MULTI -FAMILY HOMES AND SINGLE FAMILY HOME EDUCATIONAL MATERIAL City of Santa Ana EEC FOG Control Program Manual Revised February 1, 2019 19 F -286 N U_ m N o E a N o a N u -0 m 0_ N o v O O O O CL C N ~ m 3 o E 3 0 C a1 Qj .O L Ql m :E C m ai d v > 0 3 a o t a N N a =o a =o m LL A N . L Q1 vi v N L O vi j jJ 0 0 YO > a c o bD v U C m o E E N N 0 a N N 0 O L 0 _ N s o E L O +-C+ i L N i N M1 > a) N 7 L J L 0 ?r > O n. N u X X Q N N O T OD +L+ 0 L T N X 3� -o ° u c °0 0 3.c°1, 3 0 CL m X c 'o C O N Y T 3 t N T OD N N O N Y i X I E C m 0 0 N E O m Y m C O X V C 3 C 0 L LbD L U' ..0 Y x w a0 Yo v d 7 'O N N Y C O w OA C N o. -a C 0 E 3 7 E E J 7 m 3 v p a >' a C v o o = _a 7 0 o L v 3 N Y J N T N 0 3 CLU } O ,� Y c C p A A A L 3 v A a, C C a U u 3 v c L .m CL m 3 m v ai O 'u v L 0- m Y N Q1 C O N a O `v .3 O a, .a al 0 .E E c N QJ 'C Vm a, N aj d d �aj u oo 3 3 3 0 LL A c -o � c m O Ql nc CL p_ m a E ~ a C 'X 0 0 m LL O U « ` u N O QJ O 0 m V aJ C -00 O_ 3 U a Q H L N N Qj U O c a m — C O N Q1 O QJ c c E O QJ Q1 CL Ql Y O O Q1 C N C O m d H N E r CL m U C LL = C M N m Y h fl' 0 s m ai 6 o O C c eo m 3 N E '^ O v a)O_ v Z L Q +� N O C LL Y N > CL (Ii3 L Li m 3 Q E 3 °N'sn � v fl_ VI CU N O `� a) a+ a vTi 00 s m au d to v :O O m O O = ,O m IA U Y Y 19F-287 The Drain Is Not A Dump ATTENTION: Your Neighborhood has been identified as requiring additional sewer maintenance due to blockages. Please read the information below for ways that you can help prevent future sewer blockages in your neighborhood. Cut Out the dumping of Fats, Oils and Grease (FOG) into the sinks and drains in your home. Pouring cooking oil and grease into kitchen sinks, floor drains or toilets can be costly to homeowners, City of Santa Ana, and the environment. Oil and grease is generated by the preparing and cooking of food. When it is rinsed down plumbing systems it can build up and eventually block the entire pipe causing a sewer back-up or overflow. What You Can Do: • Never pour fats, oils and grease (FOG) down the drain or garbage disposal. • Use paper towels or a rubber scraper to remove FOG from pots, pans, and dishware before washing. • Dispose of food waste directly into the trash • Take your accumulated FOG to Orange Coast College at 2701 Fairview Road for recycling. If you can't recycle your FOG waste, mix FOG with absorbent material like shredded newspaper or cat litter and place in trash. What Can Happen If You Don't: • Raw sewage overflowing into your home or neighbor's home. • Potential contact with disease causing organisms. • Raw sewage flowing into parks, yards and beaches. • Increased sanitation fees to you as a result of higher sewer maintenance costs. For more information please call (714) 647-3317. 19F-288 The Drain Is Not Dump Scrape Fats Oils and Grease Into the Trash 19F-289 APPENDIX L A COLLECTION OF REGULATIONS AND LOGS WHICH SUPPORT THE CITY'S FOG CONTROL PROGRAM 19F-290 Kitchen Best Management Practices (BMP's) Sinks and Drains Drain Screens • Be installed on all drains • Have openings between 1/8" and 3/16" • Be removable for ease of cleaning • Be frequently cleaned (dispose of the screened solids to the trash) Grease Container Usage • Pour all liquid oil and grease from pots, pans, and fryers into a waste grease container • Prior to washing, scrape solidified fats and grease from pots, pans, fryers, utensils, screens, and mats into a container • Use recycling barrels or bins with covers for onsite collection of grease and oil • Empty grill top scrap baskets or boxes into a container Dishwashing • Use rubber scrapers, squeegees, or towels to remove food and all visible fats, oils and grease from cook and serving ware prior to dishwashing • Dry wipe remaining food and fats, oils and grease into trash can prior to dishwashing Spill Prevention and Clean-up Proactive Spill Prevention and Clean -Up Procedure BMPs • Develop and post spill procedures • Develop schedule for training employees about procedures • Designate a key employee who monitors clean-up Spill Prevention BMPs • Empty containers before they are full to avoid accidental spills • Provide proper portable container to transport materials without spilling • Use a cover to transport grease materials to a recycling barrel Spill Clean-up BMPs • Block off sink and floor drains near the spill • Clean spills with towels and absorbent material • Use wet cleanup methods only to remove trace residues Absorbent Materials and Towel Usage • Use disposable absorbent materials to clean areas where grease may be spilled or dripped • When using paper towels, use food grade paper to soak up oil and grease under fryer baskets • Use towels to wipe down work areas • Use absorbent materials under colanders in sinks when draining excess meat fat Food Waste Disposal/Recycling • Used or spent oil and grease generated from fryers and other cooking equipment can be recycled through a rendering or recycling company. Food Grinders • Food grinders should not be used in FSEs because the resulting large volume of food solids may clog drain pipes and/or fill grease traps and interceptors. Emplovee Education • An Education Program on the BMPs should be implemented consisting of: • New employee training program • Frequent refresher training program • Kitchen BMP signage 19F-291 Practicas Mejores en el Manejo de la Cocina Frecladeros y Desague Coladeras del Desague • Deben ser instaladas en todos los desagues. • Deben tener aberturas dentro de 1 /8" and 3/16" • Deben ser removidas para facilitar limpieza. • Deben ser limpiadas frecuentemente (deseche los residuos de comida visibles en el bote de basura.) Uso del Contenido de Grasa • Heche todo aceite liquido y grasa de las ollas, cazuelas, y freidoras en un recipiente de grasa . • Antes de lavar, raspe la manteca y grasas de las ollas, cazuelas, utensilios, coladeras, y tapetes en un recipiente. • Use barriles de reciclar con tapas cuando colecta para colectar grasas y aceites. • Vacie los restos de las canastas o cajas de las parrillas en un recipiente. Lavando los Trastes • Use raspadores de jebe, enjugadores, o toallas para quitar la comida y toda la grasa, aceite y manteca que es visible en los trastes y de servir antes de lavarlos. • Usando una toalla seca, limpie los residuos de comida y de grasas, aceites, y manteca en un bote de basura antes de lavarlos. Prevencion de Derrames y Limpieza Prevencion Proactiva de Derrames y Procedimiento de Limpieza • Desarrolle un procedimiento de limpieza de derrames y pongalo en un lugar visible. • Desarolle un programa de entrenamiento para los empleados acerca de los procedimientos. • Designe un empleado quien supervise la limpieza. Prevencion de Derrames • Vacie los recipientes antes que se Ilenen para evitar derrames accidentales. • Proveer recipientes adecuados y portables para transportar materiales sin derramar. • Use una tapa para transportar materiales de grasa al barril de reciclo. 19F-292 Limpieza de Derrames (BMP's) • Tape el fregadero y los desagues del piso cerca del derrame. • Limpie los derrrames con toallas y materiales absorbentes. • Use metodos de limpieza con agua solo para quitar los residuos. Uso de Materales Absorbentes v Toallas • Use materiales absorbentes y desechables para limpiar areas donde la grasa puede ser derramada o puede gotear. • Cuando use toallas de papel, use papel de grado para comidas para absorber la grasa debajo de las canastas de freir. • Use toallas para limpiar areas de trabajo. • Use materiales absorbentes debajo de colanderas en fregaderos cuando exprima el exceso de grasa de las carnes. Deshaciendose de los Residuos de Comida/Reciclar • Aceites usados y grasa generada de los aparatos de freir y otros aparatos de cocina pueden ser reciclados a traves de una compania recicladora. Moledores de Comidas • Moledores de comidas no deben ser usados en los establecimientos de servicios de comida ya que el gran volumen de comidas solidas pueden obstruir las canerias del desague o Ilenar los interceptores y bloqueadores de grasa. Educacion de los Empleados • Un Programa de Educacion en las Mejores Practicas en la Cocina debe ser implementado. • Programa para entrenar a nuevos empleados. • Programa frecuente de repaso, de entrenamiento. • El cartel indicando las reglas de las Mejores Practicas en la Cocina. 19F-293 Managing FATS, OIL and rmREAcF "It's Easier than YOU Think!" "'L, *ONG WA Forma Incorrecta .� WD0 not pour cooking 5 . residue directly into the drain. No vierta residuos de cocinar directamente en el desague. Do not dispose of food waste into the garbage disposal. No ponga desperdicios de comida en el triturador de comida. Do not pour waste oil directly into the drain. No ponga desperdicio de aceite directamente en el desague. Do not wash floor mats where water will run off directly into the storm drain. No lave tapetes de piso en un lugar donde el agua corra hacia el desague. THE RIGHT WAY La Forma Correcta 1 Wipe pots, pans, and work areas prior to washing. Limpie con una toallita las ollas, cazuelas, y areas de trabajo antes de lavarlos. 2 Dispose of food waste directly into the trash. Desechelos desperdicios de comida an el bote de basura. 3 Collect veste oil and store for recycling. Junte el desperdicio de aceite y guardelo para que sea reciclado. n u Clean mats inside over a utility sink. Limpie Jos tapetes de piso detro de un lavabo o fregador. California Restaurar t As ¢ia::r:f Pif �' a City of Santa Ana As roman a. � For more information (param as inform scion Ilame a) (714)647-3320 RECYCLABLE GREASE (YELLOW GREASE) PICKUP / DISPOSAL LOG FACILITY NAME: DATE I PICKED UP BY WHOM I SERVICE COMMENTS (volume collected, etc.) LATERAL SEWER LINE MAINTENANCE LOG FACILITY NAME: LOCATION: DATE I SERVICED BY WHOM GREASE TRAP / INTERCEPTOR MAINTENANCE LOG FACILITY NAME: LOCATION: TYPE OF SERVICE I Disposal Volume SERVICE COMMENTS DATE SERVICED BY WHOM (pumping/hauling, Site Pumped (volume pumped, repair, etc.) (if known) problems, etc.) EMPLOYEE BMP TRAINING LOG FACILITY NAME: LOCATION: EMPLOYEE NAME INITIAL TRAINING DATE REFRESHER TRAINING Date Date Date Date 19F-298