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AMFASOFT CORPORATION
10" INSURANCE ON FILE 4;�0 WORK IviAY PROCEED 0Q UNTIL M)U5 AN;1 EXPIRES A-2020-194-09 CLERK OF COUNCIL DATE: AGREEMENT FOR WORKFORCE TRAINING 0 CDP Q i(SAn"I "&1' b"1'H!SUBAWARD AGREEMENT, made and entered into this Ist day of March, 2021, by and between the City of Santa Ana, a charter city and municipal corporation duly organized and existing under the Constitution and laws of the State of California ("CITY") and Amfasoft CgMoration a for -profit corporation identified by the assigned Data Universal Numbering System (DUNS) Number 033531332 ("CONTRACTOR"). RECITALS: A. CITY has been designated a Local Workforce Development Area (LWDA) under the Workforce Innovation and Opportunity Act of 2014, Public Law 1-113-128 ("WIOA" or "the Act"), Catalog of Federal Domestic Assistance (CFDA) Number 17.259 and Federal Award Identification Number (FAIN) AA253421455A6. B. The State of California has created the LWDA to administer the Act programs operated by the State of California pursuant to the Act. C. As a LWDA, CITY is entitled to receive federal funds to establish programs to increase the employment, retention and earnings of Participants, and increase occupational skills attainment by Participants, and as a result, improve the quality of the workforce, reduce welfare dependency, and enhance the productivity and competitiveness of the nation. Under WIOA, participants in need of training services may access career training through a list of state -approved schools and their training programs. D. In addition to WIOA, the CITY received funding from the Orange County Social Services Vocational Training grant funded through the California Work Opportunity and Responsibility to Kids Act of 1997, which provides monies for the basic needs of families with children ("CalWORKs" or "SSA"). An important component of CalWORKs allows for the provision of employment services for parents. Heads of households are provided job training services to help families upgrade job skills with the ultimate goal of self-sufficiency. E. The City intends to utilize the WIOA and SSA Grant Funds to operate a Workforce Training Program in which vocational training courses will be made available to Qualified Participants. Pursuant to the Workforce Training Program, the City desires to contract with public and private organizations, including employers, who are qualified to participate in the City's Workforce Training Program by providing services to Qualified Participants (each, a "Qualified Contractor"). F. CONTRACTOR is a Qualified Contractor that has been selected as one of several vendors that qualified to provide workforce training under the Workforce Training Program. G. CONTRACTOR represents that it is knowledgeable in its field, and is willing to provide workforce training services under the Workforce Training Program pursuant to applicable federal and California laws. Page I of 17 �,�� H. The CITY and CONTRACTOR (each, a "Party" and jointly, the "Parties") desire to enter into this Agreement so that CONTRACTOR may receive a subgrant of the proceeds of the WIOA and/or SSA Grants (hereinafter defined as the "Subgrant") in consideration for Contractor's participation in the City's WIOA and/or SSA Programs and provision of services to Qualified Participants upon the request of the City. WHEREFORE, for and in consideration of the respective and mutual covenants and promises hereinafter contained and made, and subject to all the terms and conditions hereof, the parties hereto do hereby agree as follows: I. CONTRACTOR'S OBLIGATIONS A. In compliance with all of the terms and conditions of this Agreement, CONTRACTOR shall provide the Contractor's Services, as authorized by the City's Representative. Contractor represents and warrants that Contractor's Services to be provided hereunder shall be performed in a competent, professional and satisfactory manner in accordance with the City's Workforce Training Program. B. CONTRACTOR agrees to provide benefits to individuals who participate in the activities and services funded by this Agreement ("Participants") in accordance with the standards and requirements set forth in this Agreement. C. CONTRACTOR acknowledges and agrees that City shall request that Contractor provide the Contractor's Services on an "as requested" basis and that City does not guaranty a minimum number of Qualified Participants for whom Contractor's Services shall be requested and required under this Agreement. Contractor acknowledges and agrees that Contractor shall not commence to provide Contractor's Services to a particular Qualified Participant hereunder unless and until Contractor receives a Notice to Proceed from the City authorizing the provision of Contractor's Services to that particular Qualified Participant. Contractor further acknowledges and agrees that this Agreement and any request for the provision of services hereunder is nonexclusive and that the City may enter into similar agreements with other entities for the provision of similar services. D. Time is of the essence in the performance of this Agreement. CONTRACTOR shall perform and complete all of CONTRACTOR's Services in a timely and expeditious manner. Contractor shall not be responsible for delays caused by circumstances beyond its reasonable control, provided that CONTRACTOR has delivered to the City written notice of the cause of any such delay within ten (10) days of the occurrence of such cause. E. Scone of Services. On an as -needed basis, and at the sole discretion of CITY, CONTRACTOR shall perform the services that are described in Exhibit A. The Scope of Services shall include the CONTRACTOR's proposal or bid, if any, which shall be incorporated herein by this reference as though fully set forth herein. In the event of any inconsistency between the terms of such proposal and this Agreement, the terms of this Agreement shall govern. When the need for services arise, CITY may initiate services through use of a Letter Agreement for a specific Page 2 of 17 workforce training, including a copy of the course description, executed by the Executive Director of the Community Development Agency and the CONTRACTOR. Work by the CONTRACTOR may not proceed absent this fully executed Agreement and separate Letter Agreements for specific Qualified Participants. F. Compliance with Law. CONTRACTOR's Services shall be provided in accordance with all ordinances, resolutions, statutes, rules, regulations and laws of the City and any Federal, State or local governmental agency of competent jurisdiction. G. CONTRACTOR shall obtain, at Contractor's sole cost and expense, such licenses, permits and approvals as may be required by law for the performance of CONTRACTOR's Services. CONTRACTOR shall have the sole obligation to pay for any fees, assessments and taxes, plus applicable penalties and interest, which may be imposed by law and which arise from or are necessary for the performance of the services required by this Agreement H. CONTRACTOR shall adhere to all applicable Labor Standards. I. If funding is through WIOA, CONTRACTOR agrees to comply with the "Complaint Handling Procedures Under the WIOA", attached hereto as Exhibit H and incorporated herein as though fully set forth in 20 CFR 658.411. CONTRACTOR shall advise Participants of their rights to file complaints under the Act and the procedures for resolution of any complaints. CITY's procedures for handling complaints alleging a violation of the Act, regulations, grants, or other agreements under the Act shall be followed and any decision of CITY, the State or the federal government relating to the complaint shall be binding and followed by CONTRACTOR. CONTRACTORS who are employers shall operate a grievance system that incorporates CITY's procedures for resolution of complaints relating to the terms and conditions of employment; these procedures shall be approved in writing by CITY. J. As a condition of this award of financial assistance under the Act to CONTRACTOR from CITY, CONTRACTOR assures, with respect to operation of all programs or activities funded with funds provided pursuant to the Act, and all agreements or arrangements to carry out such programs or activities, that it will comply fully with the nondiscrimination and equal opportunity provisions of the Act (Section 188) and compliance with Equal Employment Opportunity provisions in Executive Order (E.O.) 11246, as amended by E.O. 11375 and supplemented by the requirements of 41 CFR Part 60; the Nontraditional Employment for Women Act of 1991; Title VI of the Civil Rights Act of 1964, as amended; section 504 of the Rehabilitation Act of 1973, as amended; the Age Discrimination Act of 1975, as amended; the Americans with Disabilities Act of 1990; and with all applicable requirements imposed by or pursuant to regulations implementing those laws, including, but not limited to, 29 CFR Parts 33 and 37. The United States, the State of California and CITY have the right to seek judicial enforcement of this assurance. K. CONTRACTOR agrees that no participant(s) shall commence training prior to the approval of funding pursuant to Section 123 of the Act, or the approval of SSA funding, as applicable. Page 3 of 17 L. CONTRACTOR agrees to the following accounting, monitoring, auditing, and review requirements: 1. CONTRACTOR agrees to maintain such records and submit such reports, data and information, on the form and containing such information, at such times as CITY may request or require regarding the performance of CONTRACTOR'S services or activities, costs or other data, including but not limited to Participants' attendance and certifications. 2. CITY, the State of California and the United States government and/or their representatives shall have access for purposes of monitoring, auditing and examining of CONTRACTOR'S activities, performance, and Participants related to this Agreement. Such agencies or representatives shall also schedule on -site monitoring at their discretion. Monitoring activities may also include, but are not limited to, questioning employees and Participants and entering any premises or onto any site in which any of the services or activities funded hereunder are conducted or in which any of the records of CONTRACTOR are kept (2 CFR §200.330). Nothing herein shall be construed to require access to any privileged or confidential information as set forth in federal or state law. 3. In the event CONTRACTOR does not make the above -referenced documents available within the City of Santa Ana, California, CONTRACTOR agrees to pay all necessary and reasonable expenses incurred by CITY in conducting any audit at the location where said records and books of account are maintained. 4. All accounting records and evidence pertaining to all costs of CONTRACTOR and all documents related to this Agreement shall be kept available at the location where CONTRACTOR conducted the program, as well as in the County of Orange, for the duration of this Agreement and thereafter for three (3) years after completion of an audit. Records which relate to (a) complaints, claims, administrative proceedings or litigation arising out of the performance of this Agreement, or (b) costs and expenses of this Agreement to which CITY, the State of California or the United States Government take exception, shall be retained beyond the three (3) years until resolution of disposition of such appeals, litigation, claims, or exceptions. M. Without prejudice to any other section of this Agreement, CONTRACTOR shall, where applicable, maintain the confidential nature of information provided to it concerning Participants in accordance with the requirements of federal and state law. Notwithstanding the foregoing, CONTRACTOR agrees to submit to CITY, the State of California and/or the United States Government or their representatives, all records requested for administrative purposes, including audits, examinations, monitoring and verification of records submitted by CONTRACTOR, costs incurred and services rendered hereunder. N. CONTRACTOR shall not expend funds pursuant to this Agreement to provide services to any participant where costs of training are paid for by any other person or entity. Page 4 of 17 O. If funding is through WIOA, CONTRACTOR shall comply with the provisions of Uniform Guidance 2 CFR Part 200 of the U.S. Office of Management and Budget (OMB) and all other applicable federal statutes and executive orders and their implementing regulations, including regulations at 29 CFR Part 97. P. If funding is through WIOA, CONTRACTOR shall comply with the requirements of federal regulations found at 29 CFR Part 93, which provide that no appropriated funds may be expended by the recipient of a federal contract, grant, loan or cooperative agreement to pay any person for influencing or attempting to influence an officer or employee of any agency, member of Congress or an officer or employee of a member of Congress in connection with awarding of any federal contract, the making of any federal grant or loan, entering into any cooperative agreement and the extension, renewal, amendment or modification of any federal contract, grant, loan or cooperative agreement. CONTRACTOR shall sign a Certification Regarding Lobbying to that effect in a form as set forth in Exhibit D, attached hereto and by this reference incorporated herein. CONTRACTOR shall submit said signed Certification to CITY prior to performing any of its obligations under this Agreement and prior to any obligation arising on the part of CITY to pay any sums to CONTRACTOR under the terms and conditions of this Agreement. Q. CONTRACTOR agrees to provide a drug -free work place and to execute a Drug Free Workplace Certification as set forth in Exhibit E attached hereto and incorporated herein by this reference. R. CONTRACTOR, in accordance with the Child Support Compliance Act, recognizes and acknowledges the importance of child and family support obligations and shall fully comply with all state and federal laws relating to child and family support enforcement, including, but not limited to: disclosure of information and compliance with earnings assignment orders, as provided in Chapter 8 (commencing with Section 5200) of Part 5 of Division 9 of the state Family Code; and, to the best of its knowledge is fully complying with the earnings assignment orders of all employees and is providing the names of all new employees to the New Employee Registry maintained by the California Employment Development Department (EDD). S. CONTRACTOR agrees to comply with all applicable provisions of the Act or SSA, as applicable, and all applicable federal regulations, including, but not limited to, the Code of Federal Regulations, Subtitle A —Office of Management and Budget Guidance for Grants and Agreements, as well as all applicable state and local regulations. T. If funding is through WIOA, CONTRACTOR agrees to remain in compliance with the Certification Regarding Debarment, attached hereto as Exhibit F and incorporated herein by reference, as required by the regulations implementing Executive Order 12549, Debarment and Suspension, (2 CFR Part 180). U. If funding is through WIOA, CONTRACTOR agrees to provide priority of services for veterans and eligible spouses pursuant to 20 CFR Part 1010, and the regulations implementing priority of service for veterans and eligible spouses in Department of Labor job training programs under the Jobs for Veterans Act published at 73 Fed. Reg. 78132 on December Page 5 of 17 19, 2008. V. CONTRACTOR acknowledges that the official name for the statewide system of providing employment and training through the WIOA partnerships, SSA, and various other local programs is "America's Job Center". To achieve the goals of this Workforce Training Program, it is important that the public has a quick and easy method to identify that the projects or programs they are taking part in are part of the "America's Job Center". CONTRACTOR agrees to place the America's Job Center logo, in accordance with the State of California guidelines for such use, on all public materials, such as statements, press releases, brochures, advertisements, reports and other documents describing projects or programs funded in whole or in part with WIOA or SSA funds. When the America's Job Center logo is used, CONTRACTOR may accompany it with the following statement, "The (CONTRACTOR) is a proud partner of the America's Job Center network". CONTRACTOR shall not use the America's Job Center logo in any manner that would imply that the State of California endorses a commercial product, service or activity. II. CITY'S OBLIGATIONS A. On July 1, 2020 the CITY was awarded a Department of Labor Workforce Innovation and Opportunity Act grant of $1,260,082.00 for fiscal year 2020-2021. In addition, on July 1, 2020, the CITY was awarded an Orange County Social Services Vocational Training grant through the California Work Opportunity and Responsibility to Kids Act of 1997 in the total amount of $1,677,928.00 for fiscal year 2020-2022. A portion of both grants in a total amount not to exceed $2,000,000.00 shall be available to all Qualified Contractors to provide workforce training classes for Qualified Participants. B. If a Qualified Participant chooses to enroll in a course offered by CONTRACTOR, CITY agrees to pay to CONTRACTOR when, if and to the extent WIOA or SSA funds are received under the provisions of the applicable grants, in accordance with the Course Costs attached hereto as Exhibit B and incorporated herein by reference, which may be amended during the period of this Agreement. Said sum shall be paid with either WIOA or SSA funds, as determined by the CITY in its sole discretion, after CITY receives invoices submitted by CONTRACTOR as provided herein. C. CONTRACTOR has the ability to adjust line item amounts in the Course Costs with the approval of the Executive Director. D. CITY agrees to provide for on -site monitoring reviews of the Workforce Training Program operation at least annually. In addition, monthly desk -top reviews of pertinent information will be conducted. E. CITY has the right to de -obligate the funds hereunder, and take such funding back from CONTRACTOR, due to any of the following reasons: (a) lack of performance by CONTRACTOR; (b) lack of fiscal accountability of CONTRACTOR; or (c) decrease in available funding, Page 6 of 17 III. COMPENSATION A. CITY neither warrants nor guarantees any minimum or maximum compensation to CONTRACTOR under this Agreement. CONTRACTOR shall be paid only for actual services performed under this Agreement at the rates and charges identified in Exhibit B. Any compensation payable to CONTRACTOR shall be paid from a portion of the above - referenced WIOA and/or SSA grants awarded to the City in a total amount not to exceed $2,000,000.00. B. Payment by City shall be made within thirty (30) days following receipt of proper invoice evidencing work performed, subject to City accounting procedures. IV. TERM OF AGREEMENT A. This Agreement shall commence on the date stated above and continue through June 30, 2023, with a one-year option to renew executable by the CITY in its sole discretion, unless terminated earlier by either party. The one-year option may be executed, or the Term of this Agreement may be further extended, by a writing executed by the City Manager and the City Attorney. B. Unless the CITY authorizes an extension, CONTRACTOR must liquidate all obligations incurred under the Federal award not later than ninety (90) calendar days after the end date of the period of performance as specified in the terms and conditions of the Federal award, as applicable. IV. INDEPENDENT CONTRACTOR Consultant shall, during the entire term of this Agreement, be construed to be an independent contractor and not an employee of the City. This Agreement is not intended nor shall it be construed to create an employer -employee relationship, a joint venture relationship, or to allow the City to exercise discretion or control over the professional manner in which Consultant performs the services which are the subject matter of this Agreement; however, the services to be provided by Consultant shall be provided in a manner consistent with all applicable standards and regulations governing such services, Consultant shall pay all salaries and wages, employer's social security taxes, unemployment insurance and similar taxes relating to employees and shall be responsible for all applicable withholding taxes. V. WORKER'S COMPENSATION AND EMPLOYER'S RIGHTS A. CONTRACTOR shall use appropriate funds received from CITY to provide workers' compensation to all those hired by CONTRACTOR under this Agreement. Page 7 of 17 B. CONTRACTOR shall have the right to hire, dismiss, or promote its employees or contract personnel hired under this Agreement so long as its hiring or dismissal policy or standard does not violate Title VII of the Civil Rights Act of 1964, Fair Labor Standards Act of 1938, or any other applicable law, and CONTRACTOR maintains itself as an Equal Opportunity employer. VI. APPLICABLE GUIDELINES A. The parties hereto agree that CONTRACTOR shall comply with all applicable federal and state laws and regulations, including, but not limited to the Performance Indicators attached hereto as Exhibit C and incorporated herein by reference, and general program requirements described in Sections 2 and 116 of the Act, and applicable regulations, and the U.S. Department of Labor guidelines and regulations, including amendments or revisions made during the terms of this Agreement. Said applicable laws are hereby incorporated by reference and made part of this Agreement as though fully set forth herein. B. CONTRACTOR also assures and certifies that: 1. CONTRACTOR shall comply with Title VII of the Civil Rights Act of 1964 (P.L. 83-354) and in accordance with Title VII of the Act, requiring that no person shall, on the grounds of race, color, religion, sex, age, handicap or national origin be excluded from participation in, be denied the benefits of, or be otherwise subjected to discrimination under this Agreement. 2. CONTRACTOR shall comply with any and all federal laws limiting the political activity of employees hired under this Agreement. 3. CONTRACTOR shall comply with the requirements that no program under the Act shall involve political activities. 4. RECORD INSPECTION. CONTRACTOR shall provide the U.S. Department of Labor and the Controller General, by and through any authorized representative, as well as the WDB Administrative Office, access to and the right to examine all records, books, papers or documents relating to the accounting and use of funds under this Agreement for a three- year period from and after the effective date of this Agreement. 5. No person with responsibilities in the operation of any program under the Workforce Training Program shall discriminate with respect to any program participant or any application for participation in such program because of race, creed, color, national origin, sex, political affiliation or beliefs. 6. CONTRACTOR shall maintain appropriate standards for health and safety in work and training situations. Page 8 of 17 7. CONTRACTOR shall comply with general provisions, assurances, and execute the Assurances and Certifications attached hereto as Exhibit G and incorporated herein. 8. EQUAL OPPORTUNITY. Any literature distributed by CONTRACTOR for the purpose of apprising businesses, Participants, or the general public of its programs under this Agreement shall state that its programs are supported by the City of Santa Ana and the Santa Ana Workforce Development Board, and shall state that the program is an "equal opportunity employer/program" and that "auxiliary aids and services are available upon request to individuals with disabilities." 9. Based on the population eligible to be served, or likely to be directly affected by the program or activity, the services or information may need to be provided in a language other than English in order to allow such population to be effectively informed about or able to participate in the program or activity. Pursuant to 29 CFR 37.35, CONTRACTOR must take reasonable steps to provide services and information in appropriate languages after considering the scope of the program or activity, and the size and concentration of the population that needs services or information in a language other than English. 10. CONTRACTOR certifies that all property, finished or unfinished documents, data, studies and reports prepared or purchased under this Agreement, will be disposed of in accordance with the direction of the CITY. In addition, any tools and/or equipment furnished to the CONTRACTOR by the CITY and/or purchased by the CONTRACTOR with funds pursuant to this Agreement, will be limited to use within the activities outlined in this Agreement and will remain the property of the United States Government and/or CITY. Upon termination of this Agreement, CONTRACTOR will immediately return such tools and/or equipment to the CITY or dispose of them in accordance with the direction of the CITY. 11. CONTRACTOR certifies that this Agreement does not provide for the advancement or aid to any religious sect, church or creed, or sectarian purpose, nor does it help to support or sustain any school, college, university, hospital or other institution controlled by any religious creed, church, or sectarian denomination, as specified by Article XVI, Section 5, of the Constitution of the State of California, regarding separation of church and state. 12. CLEAN AIR / CLEAN WATER ACT. If the grant hereunder exceeds $100,000, CONTRACTOR must comply with Section 306 of the Clean Air Act [(42 USC 1875(h)]; Section 508 of the Clean Water Act (33 USC 1368); Executive Order 11738 and Environmental Protection Agency ("EPA") regulations (40 CFR Part 35) as any may now exist or be hereafter amended. Under these laws and regulations, the CONTRACTOR assures that: (a) No facility to be utilized in the performance of the proposed grant has been listed on the EPA List of Violating Facilities; (b) It will notify CITY prior to award of the receipt of any communication from the Director, Office of Federal Activities, U.S. EPA, indicating that a facility to be utilized for the grant is under consideration to be listed on the EPA List of Violating Facilities; and, Page 9 of 17 (c) It will notify the CITY and the EPA about any known violation of the above laws and regulations. 13. CONTRACTOR agrees to adhere to the following STANDARDS OF CONDUCT: a. General Assurance. Every reasonable course of action will be taken by CONTRACTOR in order to maintain the integrity of this expenditure of public funds and to avoid favoritism. This Agreement will be administered in an impartial manner, free from errors to gain personal, financial, political gain. CONTRACTOR, its officers and employees, in administering this Agreement, will avoid situations which give rise to a suggestion that any decision was influenced by prejudice, bias, special interest or desire for personal gain. b. Employment of Former State or CITY Em�loyees. CONTRACTOR will ensure that any of its employees who were formerly employed by the State of California or CITY, in a position that could have enabled such individuals to impact policy regarding or implementation of programs covered by this Agreement, will not be assigned to any part or phase of the activities conducted pursuant to this Agreement for a period of not less than two (2) years following the termination of such employment. c. Conducting Business Involving Relatives. No relative by blood, adoption or marriage of any executive or employee of CONTRACTOR will receive favorable treatment when considered for enrollment in programs provided by, or employment with, CONTRACTOR. d. Conducting Business Involving Close Personal Friends and Associates. Executives and employees of CONTRACTOR will be particularly aware of the varying degrees of influence that can be exerted by personal friends and associates and, in administering this Agreement, will exercise due diligence to avoid situations which give rise to an assertion that favorable treatment is being granted to friends and associates. When it is in the public interest for CONTRACTOR to conduct business with a friend or associate of an executive or employee of CONTRACTOR, an elected official in the area or a voting or non -voting member of the Workforce Investment Board (WIB), a permanent record of the transaction will be retained. C. Avoidance of Conflict of Economic Interest. No executive or employee of CONTRACTOR elected official in the area, or voting or non -voting member of a WDB, will solicit or accept money or any other consideration from a third person, for the performance of an act reimbursed in whole or part by CONTRACTOR or CITY. Supplies, materials, equipment or services purchased with Agreement funds will be used solely for purposes asserted or allowed under this Agreement. No voting member of the WDB will cast a vote on the provision of services or vote on any matter which would provide direct financial benefit to that member or any business or organization which the member directly represents. f. Salary and Bonus Limitations. If CONTRACTOR receives WIOA funds, CONTRACTOR is required to comply with federal requirements regarding the limitations on salary and bonus payments in accordance with Public Law 109-149, Section 7013. Page 10 of 17 VII. HOLD HARMLESS A. CONTRACTOR shall indemnify and save harmless CITY, its officers, agents and employees, from and against any and all damages to property or injuries to or death of any person or persons, including property and employees or agents of CITY, and shall defend, indemnify and save harmless CITY, its officers, agents and employees, from any and all claims, demands, suits, actions or proceedings of any kind or nature, including, but not by way of limitation, workers' compensation claims, resulting from or arising out of the negligent acts, errors or omission of CONTRACTOR, its employees or subcontractors. B. CONTRACTOR shall indemnify and save harmless CITY, its officers, agents and employees, from and against any and all damages to property or injuries to or death of any person or persons, including property and employees or agents of CITY, and shall defend, indemnify and save harmless CITY, its officers, agents and employees, from and against any and all claims, demands, suits, actions or proceedings therefore, resulting from or arising out of the intentional or malicious acts of CONTRACTOR, its employees or subcontractors. VIII. INSURANCE 1. Commercial General Liability. CONTRACTOR agrees to obtain and keep in force during the term of this Agreement a policy of comprehensive commercial general liability insurance insuring the State of California, CITY, and CONTRACTOR against any liability for accident, injury or death arising out of or in consequence of this Agreement. Such insurance shall be in an amount not less than One Million Dollars ($1,000,000.00) for any injury to or death of any person or persons in any single accident or occurrence, with $2,000,000 in the aggregate coverage. Said policy of comprehensive general liability insurance shall be endorsed to provide to CITY and to the State of California, Employment Development Department, at least thirty (30) days written notice prior to cancellation; name CITY, its officers, agents, employees, and volunteers, and the State of California, its officers, employees, and volunteers as Additional Insured; and state that such coverage is primary to any other coverage or self-insurance of the State of California and CITY (in substantially the form as Exhibit I , Additional Insured Endorsement, attached hereto). Governmental entities may substitute a certificate of self-insurance. 2. Workers' Compensation. If CONTRACTOR is an "employer", as set forth in California Labor Code Section 3300 or seq., or utilizes Participants as "employees," as set forth in California Labor Code Section 3350 et seq., CONTRACTOR shall obtain and keep in force during the tern of this Agreement full Workers' Compensation insurance coverage for injuries suffered by Participants. Said insurance policy shall guarantee CITY at least thirty (30) days written notice of cancellation or modification. CONTRACTOR shall carry medical and accident insurance for those Participants not qualifying as "employees" for Worker's Compensation Coverage, pursuant to California Labor Code Section 3350, et seq. Page 11 of 17 3. Proof of Insurance. Certificates and endorsements must be submitted and approved by CITY prior to any work under this Agreement. CONTRACTOR understands that CITY will make no payments under this Agreement until the required certificates and endorsements have been approved by CITY. IX. CORPORATESTATUS CONTRACTOR shall be in good standing, without suspension by the California Secretary of State, Franchise Tax Board or Internal Revenue Service. Any change in corporate status or suspension shall be reported immediately to CITY. X. ASSIGNABILITY None of the duties of, or work to be performed by, CONTRACTOR under this Agreement shall be subcontracted or assigned to any agency, consultant, or person without the prior written consent of CITY. CONTRACTOR must submit all subcontracts and other agreements that relate to this Agreement to CITY. If receiving WIOA funds, CONTRACTOR acknowledges and agrees that it must follow procurement regulations for contractors (2 CFR §200.317). No subcontract or assignment shall terminate or alter the legal obligations of CONTRACTOR pursuant to this Agreement. XI. LAWS GOVERNING THIS AGREEMENT In its performance under this Agreement, CONTRACTOR shall fully comply with the requirements of the following, whether or not otherwise referred to in this Agreement: 1. If receiving WIOA funds, the Act and all applicable federal statutes, regulations, policies, procedures and directives, including but not limited to, 2 CFR 200 and 20 CFR. Parts 651 and 654 2. All applicable State statutes, regulations, policies, procedures and directives; 3. All applicable CITY policies, procedures and directives; 4. All applicable local ordinances and requirements, including use permits and licensing; 5. Court orders applicable to its operation; and, 6. The terms and conditions of this Agreement. Page 12 of 17 If any of the foregoing is enacted, amended, or revised, CONTRACTOR will comply with such or will notify CITY after enactment or modification that it cannot so comply. CITY may thereupon terminate this Agreement, if necessary. XII. EXCLUSIVITY AND AMENDMENT OF AGREEMENT This Agreement supersedes any and all other agreements, either oral or in writing, between the parties hereto with respect to the employment of CONTRACTOR by CITY, and contains all the covenants and agreements between the parties with respect to such employment. Each party to this Agreement acknowledges that no representations, inducements, promises or agreements, orally or otherwise, have been made by any party, or anyone acting on behalf of any party, which are not embodied herein, and that no other agreement or amendment hereto shall be effective unless executed in writing and signed by both CITY and CONTRACTOR. XIII. FRAUD CONTRACTOR shall immediately report to CITY all instances and facts concerning possible fraud, abuse or criminal activity relating to expenditure or receipt of funds under this Agreement. XIV. CONTINGENCY OF FUNDS CONTRACTOR acknowledges that approval of and funding for this Agreement is contingent upon State approval, and WIOA and/or SSA funds received or obligated from the State of California to CITY. If such approval of funds is not forthcoming, or is otherwise limited, CITY shall immediately notify CONTRACTOR. Within twenty (20) days of receipt of such notice, CONTRACTOR shall modify or cease operations as directed by CITY and negotiate necessary modification to this Agreement and/or reimbursement of costs incurred hereunder. XV. TERMINATION A. This Agreement may be terminated by either party at its sole discretion, upon thirty (30) days written notice to the other party. Notice shall be deemed served on the date of mailing. However, CONTRACTOR may not terminate this Agreement if undue hardship will result to any participant. B. In the event CONTRACTOR defaults by failing to fulfill all or any of its obligations hereunder, CITY may declare a default and termination of this Agreement by written notice to CONTRACTOR, which default and termination shall be effective on a date stated in the notice which is to be not less than ten (10) days after certified mailing or personal service of such notice, unless such default is cured before the effective date of termination stated in such notice. If terminated for cause, CITY shall be relieved of further liability or responsibility under this Agreement, or as a result Page 13 of 17 of the termination thereof, including the payment of money, except for payment for approved expenses incurred for services satisfactorily and timely performed prior to the mailing or service of the notice of termination, and except for reimbursement of (1) any payments made for services not subsequently performed in a timely and satisfactory manner, and (2) costs incurred by CITY in obtaining substitute performance. XVI. DISPUTES Except as otherwise provided in this Agreement, any dispute concerning any question arising under this Agreement shall be decided by CITY. In such a case CITY shall reduce its decision to writing and mail or otherwise furnish a copy thereof to CONTRACTOR. The decision of the City shall be final and conclusive unless within thirty (30) calendar days from the mailing or delivery of such copy, CITY receives from CONTRACTOR written request to appeal said decision. If receiving WIOA funds, procedures governing the appeal shall be prescribed by CITY and/or the State of California in accordance with the Act and all corresponding regulations and OMB circulars. Pending final disposition of the appeal, CONTRACTOR shall act in accordance with CITY's decision unless the dispute involves a change order. XVII. BREACH - SANCTIONS If, through any cause, CONTRACTOR violates any of the terms and conditions of this Agreement, and/or prior agreements whereby grant funds were received by CONTRACTOR pursuant to this Agreement, or if CONTRACTOR reports inaccurately or if any Audit Report makes disallowances, CONTRACTOR shall promptly remedy its acts or omissions and/or repay CITY all amounts due CITY as a result of CONTRACTOR's violation, For any such failures or violations, CITY shall also have the right at its sole discretion to either: (1) discontinue program support until such time as CONTRACTOR fulfills its obligations or remedies all violations of this Agreement or prior agreements; and/or (2) collect outstanding amounts as determined by CITY due CITY by offsetting or debiting from current claims or invoices, if after thirty (30) days' written notice CONTRACTOR has failed to repay same or a repayment schedule has not been made; and/or (3) terminate this Agreement by giving written notice to CONTRACTOR of such termination in accordance the notice provision in Paragraph XVIII herein below. Page 14 of 17 XVIII. NOTICES All notices, reports and correspondence between the parties hereto respecting this Agreement shall be in writing and deposited in the United States Mail, postage prepaid, addressed as follows: CITY: City of Santa Ana Manager, WDB Administrative Office P.O. Box 1988 (M-76) Santa Ana, CA 92702 CLERK: Clerk of the City Council City of Santa Ana 20 Civic Center Plaza (M-30) P.O. Box 1988 Santa Ana, CA 92702-1988 Fax (714) 647-6956 CONTRACTOR: Amfasoft Corporation 1651 E. 4"' St., Suite 105 Santa Ana, CA 92701 (510)270-8687 www.amfasoft.com XIX. MERGER This Agreement, together with the attachments hereto, expresses the total understanding of the parties. There are no oral understandings of the parties or terms and conditions other than as stated herein. XX. VALIDITY The invalidity in whole or in part of any provision of this Agreement shall not void or affect the validity of any other provision of this Agreement. XXI. MISCELLANEOUS PROVISIONS a. Each undersigned represents and warrants that its signature herein below has the power, authority and right to bind their respective parties to each of the terms of this Agreement, and shall Page 15 of 17 indemnify CITY fully, including reasonable costs and attorney's fees, for any injuries or damages to CITY in the event that such authority or power is not, in fact, held by the signatory or is withdrawn. b. All Exhibits referenced herein and attached hereto shall be incorporated as if fully set forth in the body of this Agreement. (Signatures on following page) Page 16 of 17 A-2020-194-09 IN WITNESS WHEREOF, the parties hereto have executed this Agreement the date and year first above -written. ATTEST: Daisy Jomez Clerk of the Council APPROVED AS TO FORM: Sonia R. Carvalho City In RECOMMENDED FOR APPROVAL: Steven A. Mendoza Executive Director Community Development Agency "CITY" By: Kristine Ridge City Manager "CONTRACTOR" By: mil _ u-- -'�- 4 C 1 F Name: PHA -I t4 AHM-) Title: IR�C7a� OF 6-.DuG/tT1 bN Tax ID 770L4 90541 Page 17 of 17 Ili ■'. e. � �•;��] Scope of Service & Course Cost This catalog c6Ver's fanuary I'll 2020 thru December 318t 2020 pr r, 1Project =Management 1RU'1;1Uwz . I Institute CC> I ........... st 4" Street, suite 105 3080 ' Matt St, Suit, Ana,Santa Clara, CA 9 rm Concord Em Table of Contents AMFASOFT CORPORATION GENERAL INFORMATION CATALOGINFORMATION.....................................................................................................................................................................5 AMFASOFTCORPORATION HOLIDAYS CLOSED..................................................................................................................................5 SCHOOLFACILITIES.............................................................................................................................................................................5 SATELLITECAMPUS LOCATIONS.........................................................................................................................................................5 APPROVALDISCLOSURE STATEMENT.............................................................................................................................................6 AMFASOFT'S FINANCIAL STANDING....................................................................................................................................................6 MISSIONSTATEMENT...........................................................................................................................................................................6 PURPOSESTATEMENT..........................................................................................................................................................................6 OBJECTIVESOF THE EDUCATIONAL PROGRAM..................................................................................................................................7 FACULTY................................................................................................................................................................................................7 FACULTYMEMBERS - INSTRUCTORS FOR THE COURSES...................................................................................................................7 ORGANIZATION AND ADMINISTRATION STAFF.......................................................................................................................9 LOCALACTIVITIES.............................................................................................................................................................................9 CLASSSCHEDULE AND TIMINGS...................................................................................................................................................9 FACILITY, EQUIPMENT AND INSTRUCTIONAL MATERIALS..............................................................................................10 EQUIPMENT, INSTRUCTIONAL AIDS AND MAXIMUM STUDENTS PER CLASS..................................................................................... 10 TRAININGCLASSROOMS....................................................................................................................................................................11 ADACOMPLIANCE............................................................................................................................................................................13 STATELICENSURE REQUIREMENT.................................................................................................................................................... 13 WIWI C17►ii1T1RNTDFy ADMISSION REQUIREMENT 13 13 ADMISSION REQUIREMENTS AND POLICIES FOR INTERNATIONAL STUDENTS................................................................................. 14 DISCLOSURES FOR POTENTIAL STUDENTS........................................................................................................................................ 14 HOUSINGSERVICES POLICY/INFORMATION...................................................................................................................................... 14 ACADEMIC STANDARD'S AND REQUIREMENTS.....................................................................................................................14 GENERAL ADMISSION REQUIREMENTS:...... ABILITY -TO -BENEFIT TEST REQUIREMENT ADMISSION PROCEDURES ............................ ENROLLMENT AGREEMENT ......................... ORIENTATION DAY ....................................... REGISTRATION................................................................................................................................................................................... 16 GROUNDSFOR PROBATION: UNSATISFACTORY ACADEMIC PROGRESS........................................................................................... 16 NOTICEOF ADMISSION...................................................................................................................................................................... 16 NOTICE CONCERNING TRANSFERABILITY OF CREDITS & CREDENTIALS EARNED AT OUR INSTITUTION .............17 TRANSFER OF CREDIT/AWARD OF CREDIT...................................................................................................................................... 17 PROCESS OF EVALUATION OF TRANSFER OF CREDIT....................................................................................................................... 17 POLICIES FOR PRIOR EXPERIENTIAL LEARNING.................................................................................. _ _ _ _ _ 17 PROVISION TO APPEAL ................................................ CHARGES TO EVALUATE THE TRANSFER OF CREDIT CLOCKHOURS / CREDIT HOURS OR UNITS ...................................................................................................................................... 18 INCREMENTREQUIRED COMPLETING THE PROGRAM....................................................................................................................... 18 LEARNING RESOURCES AND PROCEDURES.......................................................................................................................................18 PROCEDURETO ACCESS LEARNING RESOURCES............................................................................................................................. 18 STANDARDS OF SATISFACTORY ACADEMIC PROGRESS....................................................................................................................18 GRADING POLICY AND ACADEMIC STANDARDS............................................................................................................................... 19 DROPOUTAND LEAVE -OF -ABSENCE POLICIES.................................................................................................................................. 19 ATTENDANCE...................................................................................................................................................................................... 20 TARDINESS.......................................................................................................................................................................................... 20 PROBATION AND DISMISSAL POLICIES.............................................................................................................................................. 20 RULESOF OPERATION AND STUDENT CONDUCT .............................................................................................................................. 21 2 COMPTIAA+ COMPUTER TECHNICIAN FUNDAMENTALS............................................................................................................. 79 COMPTIANETWORK+.....................................................................................................................................................................80 COMPTIASTRATA CERTIFICATION................................................................................................................................................ 81 COMPUTERIZED ACCOUNTING & BOOKKEEPING .............................................................................................................................. 82 COMPUTERIZED ACCOUNTING AND BOOKKEEPING & MS OFFICE PROFESSIONAL....................................................................... 83 DATABRICKS ..................................................................................................................................................................................... 85 DEEPLEARNING ................................................................................................................................................................................. 86 DEEPLEARNING AND AMAZON WEB SERVICES............................................................................................................................... 87 DEEPLEARNING AND GOOGLE CLOUD ............................................................................................................................................. 88 DEEPLEARNING AND MICROSOFT AZURE........................................................................................................................................ 89 DOCKER.............................................................................................................................................................................................. 90 DOCKERAND KUBERNETES ............................................................................................................................................................... 91 GOGGLECLOUD ................................................................................................................................................................................. 92 KUBERNETES....................................................................................................................................................................................... 93 LINUXSYSTEM ADMINISTRATION ..................................................................................................................................................... 94 MACHINE LEARNING AND DATA SCIENCE........................................................................................................................................ 95 MACHINELEARNING, DATA SCIENCE AND DEEP LEARNING.........................................................................................................955 MICROSOFTAZURE ............................................................................................................................................................................ 98 MICROSOFT AZURE AND DATA BRICKS ............................................................................................................................................ 99 MICROSOFTCERTIFICATION PACKAGE ..........................................................................................................................................100 MICROSOFTIPV6 .............................................................................................................................................................................103 MICROSOFT: ALL IN ONE................................................................................................................................................................ 104 MSOFFICE PROFESSIONAL & QUICKBOOKS FOR ACCOUNTING.................................................................................................. 105 ORACLE12c .....................................................................................................................................................................................107 ORACLEI Ii/REL12 PROJECT MANAGEMENT 109 ................................................................................................................................ ORACLEAPPLICATION DBA 12C.................................................................................................................................................... I I I ORACLE DATABASE 12c- ADMINISTRATION I................................................................................................................................. 113 ORACLEDATABASE 12C- ADMINISTRATION II ............................................................................................................................... 114 ORACLEDEVELOPER 12C ................................................................................................................................................................ 116 ORACLEFINANCIAL CLOUD ............................................................................................................................................................ 118 ORACLEMANUFACTURING CLOUD ................................................................................................................................................. 120 ORACLESQL 12c............................................................................................................................................................................122 ORACLECLOUD ARCHITECTURE .................................................................................................................................................... 123 PAYROLLCERTIFICATION ............................................................................................................................................................... 124 PMI- ACP EXAM PREP ....................................................................................................................................................................125 PMI- ACP EXAM PREP & PROJECT MANAGEMENT ...................................................................................................................... 126 PMI- ACP EXAM PREP & MS PROJECT .........................................................................................................................................128 PMP& MS PROJECT ....................................................................................................................................................................130 PROJECTMANAGEMENT .................................................................................................................................................................. 132 PYTHONPROGRAMMING................................................................................................................................................................. 134 QUICKBOOKSFOR ACCOUNTING .................................................................................................................................................... 135 SALESFORCEADMINISTRATOR........................................................................................................................................................ 136 SALESFORCEDEVELOPER................................................................................................................................................................ 137 SAP: ALL IN ONE.............................................................................................................................................................................138 SAP: FICO .......................................................................................................................................................................................139 SAP: SD ............................................................................................................................................................................................140 SAP: MM.........................................................................................................................................................................................141 SOFTWARE. QUALITY ASSURANCE................................................................................................................................................... 142 SOLARIS SYSTEM ADMINISTRATOR................................................................................................................................................. 143 UNIX SYSTEM ADMINISTRATOR........................................................................................................................__._._._......__ _ _ _ _ _..... I dd WEB DEVELOPMENT WEBDEVELOPMENT ANDROID CERTIFIED APPLICATION DEVELOPER........................................................................................ 146 WEBDEVELOPMENT ANDROID CERTIFIED APPLICATION ENGINEER........................................................................................... 147 WINDOWS10 CONFIGURATION....................................................................................................................................................... 148 WINDOWS10 ENTERPRISE DESKTOP.............................................................................................................................................. 150 WINDOWS SERVER 2019 ACTIVE DIRECTORY................................................................................................................................ 151 WINDOWS SERVER 2019 APPLICATION INFRASTRUCTURE............................................................................................................ 152 WINDOWS SERVER 2019 ENTERPRISE ADMINISTRATION............................................................................................................... 153 WINDOWSSERVER 2019 NETWORK INFRASTRUCTURE................................................................................................................. 154 WINDOWSSERVER 2019 SERVER ADMINISTRATION...................................................................................................................... 155 Approval Disclosure The Bureau for Private Postsecondary Education- (BPPE) "AMFASOFT Corporation is aprivate institution, that it is approved to operate by the bureau, and that approval to operate means compliance with state standards as set forth in the CEC and 5, CCR. An institution may not imply that the Bureau endorses programs, or that Bureau approval means the institutions exceeds minimum state standards. Any questions regarding this catalog that have not been satisfactorily answered by the institution may be directed to the Bureau for Private Postsecondary Education at 1747 N. Market Blvd. Ste 225 Sacramento, CA 95834 www.bppe.ca.gov, toll -free phone 888-370-7589 or fax 916-263-1897. You can find us at www.bppe.ca.gov under approved schools The institution is not accredited by any other accrediting agency recognized by the United States Department of Education. Amfasoft`s Financial Standing Amfasoft Corporation is in good financial standing. This institution has no pending petition in bankruptcy, is not operating as a debtor in possession, has never filed a petition for bankruptcy within the preceding five years, or has had no petition in bankruptcy filed against it within the preceding five years that resulted in reorganization under Chapter 11 of the United States Bankruptcy Code (11 U.S.0 Sec 1101 et seq). Mission Statement Amfasoft anus to provide vocational courses working with industry experts and employers in the hi -tech information technology industry. The mission of Annfasoft is to provide career enhancement courses to help build the skills of qualified professionals and beginners. Our faculty and staff share in a commitment to ensuring that opportunities, programs, and services available to its students are comprehensive and structured to serve as foundations as they pursue a wide array of careers in industry, government, and service. Amfasoft aims to bring qualified faculty who have good working experience in software industries into contact with students who aspire to develop their skills and excel in their careers. Continuous evaluation of student progress, faculty performance and the tools and techniques needed for certifications or job placement help us to constantly improve and provide a productive environment for all students. Purpose Statement The purpose of educational emphases chosen by AMFASOFT is to fulfill its mission and to enhance the student's ability to think critically and creatively and enable the student to apply theory and skills acquired in the student's professional life. AMFASOFT seeks to consistently achieve the following purposes: 4 To guide students in adapting their knowledge, training, and skills to the workplace and to provide students with motivating services in career planning, academic advising, and financial and career services to enhance students' probability of success. To provide current and relevant curriculum developed, tested, and continually improved through regular outcomes assessment and consultation by the chief academic officer, faculty, administrators, business leaders, and other educators. 4 - To provide intensive and comprehensive instruction using both onsite and online modes of delivery that strengthen student academic achievement. training. Well experienced in ISP and Data Center environments. Many years of experience in Windows NT, 2003, 2000, XP, and Linux (Redhat and Fedora distros). Qualifications/Certifications: Masters in Computer Engineering, Bachelor's in Information Technology, CCNA Security, CCSP (in progress), CCNA, CCNP, Juniper Netscreen Firewall certification. Prasad Kambampati: Over 15 years of functional experience and over fifteen years of SAP experience. He knows the mapping of Business Processes onto SAP, Performing GAP Analysis, Prototyping, Integration Testing, offering Legacy Data Transfer guidance, and providing extensive training to core group members and end -users. Involved in SAP R/3 assignments from release 3.1 G through ECC6.0 global/regional rollouts, support/Maintenance with expertise in and Proficient in the usage of ASAP Methodology. Qualifications/Certifications: BE, Mechanical Engineering Ajit Kumar Dwivedi: Over 20 years of strong and proven Financial Management and Information Systems experience. Over eight years of experience in SAP FICO design, documentation, configuration/customization, training, testing, cutover, and support. Good understanding of US GAAP, IFRS, multi -currency payments, and taxes. Possess good analytical, communication, interpersonal, customer relationship, people management, and project management skills. Qualifications/Certifications: BS — Accounting, Finance and Banking, and MS — Computer Information Systems. SAP FICO, Certification, ITIL Ahsan Hameed: Over 24 years of experience in Project Management. Developing and Driving project plans for increasing Service Sales Developed and executed detailed integration and Change Management plans for all tracks including Sales forecasting, Deal management, financial reporting, GTM (Go to Market) Channel framework, Service migration in the Sales Integration of the acquired company's Products and Services (Merger and Acquisition). Coordinated Change Management activities across other workstream Product Technology Introduction, Marketing strategy, Services, Sales Order ability, and Supply Chain, and Business Unit readiness. Design survey system to get staff feedback on the effects of Changes in system and tools Qualification/Certifications: MS Industrial and System Engineer. Project Management certified Tougeer Syed: Over 12 years of SAP consulting experience including 6 years of end -to -end implementation experiences with a focus on configuration and testing the SAP FICO module components, including New GL accounting, accounts payables, accounts receivables, customizing vendor/customer, master records, account groups. Has worked on SD and MM consultants for integration with FI. Also configured revenue account determination for the SD billing process. Qualifications/Certifications: BCom and MCA Rashad Mehmood: MCS graduate with more than 13 years of professional strength and experience providing services for IT networking and data communication which include configuration of CISCO switches and routers, Domain controllers, Virtualization, and various types of servers in a corporate setting. Providing outstanding services and proficiency in setting -up, troubleshooting, and managing IT systems. Besides, I offer knowledge, experience, slid excellent analytical and organizational skills. Certification: MCP (Microsoft Certified Professional), CCNA 2007 (Cisco Certified Network Associate CCNA), CCNP Training (Cisco Certified Network Professional), MCSE Training (Microsoft Certified System Engineer), ADT Training (Applied Diploma in Telecommunication), Computer Fundamentals (Win XP) www.brainbench.com and JCP Training (Java Certified Programmer) Qualifications/Certifications: BS, MCS Facility, Equipment and Instructional Materials Amfasoft school locations have easy access to public transport and the facilities are well equipped with student desks, conference tables, study areas, labs, and lunch areas. The classrooms are well lighted, air-conditioned, and noise -free to give the students a professional environment during their study. Each location has multiple classrooms and the total area of the main and a branch location is approximate about 2000+ square feet each. All classrooms are equipped with computers and monitors, the latest laptops, overhead projectors and screens, free Wi-Fi access to help the students get as much hands-on practice as needed. Our locations have a minimum of 10 laptops and each student gets assigned a laptop to work. The student can also bring their laptops in case they wish to work on their systems. All programs at Amfasoft are Instructor -led and the instructor provides clear details on the agenda to be covered during each class. The following are some of the instructional aids provided in the class. 1) E-books or hard copies of books. Some vendors of programs like Oracle provide e-books which are electronic pdf documents and other vendors have hard copy material. Therefore, where applicable the student is either provided an e-book or hard copies. The course material provided to students is carefully selected through the suggested books from major vendors like Oracle, Cisco, Intuit, Microsoft, PMI (Project Management Institute). 2) PPT (PowerPoint) presentations. Our instructors use PowerPoint presentations to provide a summary overview of the topics to be covered in each class and provide soft copies for student review during their research or lab time. 3) Overhead projectors. High lumen state of the art overhead projectors is provided in each class so that the instructor can connect his laptop and demonstrate the labs or the course material during each class. 4) Web -Ex, Go -to meetings. A few classes are also recorded on WebEx so that the student can review the whole class session during their research or lab time. 5) Whiteboard slid Easels- This is the traditional way of teaching which is highly effective in putting a picture into the student's mind that helps the student to visualize and remember for a long time. 6) Interactive Workspace: Some instructors also use `Interactive Workspace' which provides a digital whiteboard where instructors can write as though they are writing on a whiteboard and then save the class notes as pdf copies and mail to students. This helps the student to save time in taking notes and concentrate more on the explanation. 7) Laptops/Desktops: Latest technology laptops and desktops with widescreen monitors are also provided to those who do not have such systems. Hands -On Practice: A great emphasis is given on hands-on practice in addition to instructions in class to help the students gain confidence and be motivated in class. The following are the hardware equipment configuration details used by students and instructors. 10 router. With the support for Network Admission Control (NAC), this Cisco 2-port router limits the access to the network to prevent the introduction of computer viruses. This Cisco wired router also protects your network connection from intruders with its supper( for stateful Cisco IOS Firewall. With Survivable Remote Site Telephony support, this Cisco 2-port render provides local call processing privileges in small offices. With the Secure Sockets Layer (SSL) feature, the Cisco 2811 router provides security for web transactions by handling authentication, data encryption, and digital signatures 1 Cisco Security Equipment: The Cisco ASA 5510 Adaptive Security Appliance delivers ASA 5510 advanced security and networking services for small and medium- sized businesses and enterprise remote/branch offices in an easy -to - deploy, cost-effective appliance. These services can be easily managed and monitored by the integrated Cisco ASDM application, thus reducing the overall deployment and operations costs associated with providing this high level of security. The Cisco ASA 5510 Adaptive Security Appliance provides a high- performance firewall and VPN services and five integrated 10/100 Fast Ethernet interfaces. It optionally provides high-performance intrusion prevention and worm mitigation services through the AIP SSM, or comprehensive malware protection services through the CSC SSM. This unique combination of services on a single platform makes the Cisco ASA 5510 an excellent choice for businesses requiring a cost-effective, extensible, DMZ -enabled security solution. 1 Canon Multi -Function Laser Printers CanonlmageCLASSMF5950DWLaserMultifunction. (3#) With a high printing speed of 35 ppm (black), the Canon MF5950dw printer is capable of meeting your growing business demands. This Canon laser printer, with its 600 dpi optical resolution, yields printouts with superb colors, finish, and rich linage quality. You can whelessly connect your PC to this all -in -one printer and transfer files, thanks to its built-in Wi-Fr connectivity. The ADP in this Canon laser printer lets you process several pages at once without having to manually reload each page. An Auto - duplex print feature in the Canon MF5950dw all -in -one printer enables printing on both sides of the paper, thus reducing costs as well as time. This Canon laser printer with a 5-line LCD screen displays a preview of the document/images being printed, scanned, copied, or faxed. 2 Security Cameras/Equipment Swann 8 Channel Security camera 1 Racks — Racks to mount the servers 2 Netgear Routers. Netgear routers to provide remote connectivity to students who can log in from home to con lete their exercises. 15 Student Tables Student tables for class 15 Student Chairs Comfortable student chairs 1 Bookshelves For the student library. 2 Cabinets and Lockers To store Student material in lock and key. 12 • Amfasoft through its advertising literature, documentation, and material on its website makes no claim or guarantee that admissions to Amfasoft will grant any international students a US Visa. Any international student with legal status in the US and who have entered the US on their own will be granted admissions if they meet Amfasoft's admission requirements along with program pre -requisites. • High school documentation from a country other than the US must be translated and evaluated to US School Diploma and certified to be at least equivalent of a US high school diploma by an agency that is a member of NACES (National Association of Credential Evaluation Services) or AICE (Association of International Credential Evaluators). Disclosures for Potential Students • Amfasoft's mode of instruction is in English Language only. • Amfasoft does not offer any program or instructions other than the English language. • Amfasoft does not provide visa services to any prospective or new students. • Amfasoft`s minimum admission requirements also include a standard level of English language proficiency which includes reading, writing, and speaking in English. Amfasoft will accept any available documentation of language proficiency such as TOEFL. • All onsite programs are taught at our institution's main, branch, or satellite locations by our experienced instructors. Amfasoft has no dormitory facilities. Amfasoft takes no responsibility to find or assist any students to locate housing or any transactions related to housing arrangements. Students looking for dormitory facilities have to utilize available online or any personal resources they have and make possible arrangements. The region has adequate local housing which can be located using a variety of rental websites. An internet search (ht!p://www.rentinsalifrancisco.conV or(http://www.apartinentfinder.com) reflected the current price range for apartments within a ten -mile radius of Amfasoft campuses was $800 - $1200 per month. Similarly, average hotel rates which are in proximity (within a 10-mile radius) to Amfasoft campuses in the Bay Area, California (San Jose, Fremont, SFO. Gilroy) on Priceline.com are from $50 to $150 per night depending on the star rating of the hotels. To apply for admission to the course, an applicant is required to attend the orientation and apply form before the start of the course. Prospective students must meet specific admissions criteria and provide documentation to provide evidence that can meet these requirements before the school will accept their enrollment application. In addition to general admissions requirements, the candidate will need to meet certain course or program -specific pre- requisites that are listed in each program. The general admission requirements are stated below and the pre -requisites for each program can be obtained from the school catalog, website, or Admissions office. 14 • When visiting the school, the applicant has an opportunity to complete the application for enrollment and the admissions representative explains the steps for the enrollment. Enrollment Agreement Upon joining Amfasoft Corporation, a student is given an Enrollment Agreement Package and the administrative staff will go over all the forms with the student. The student will be asked to sign on the Registration form only after understanding and agreeing to the terms and conditions. Both the student and the school keep a copy of the form. The school reserves the right to refuse admission before or following enrollment if the applicant becomes ineligible as determined by the policies of the Amfasoft team or the School Director. Meeting minimum requirements does not guarantee admission to Amfasoft. Final acceptance or denial is determined by the School's Director, subject to the applicant's right of appeal or request for consideration as a special exception. A special exception is considered when the student does not meet established criteria for admissions but shows a strong motivation to learn and succeed and Amfasoft instructor agrees that the student will be able to understand the class enrolled. Orientation Day All new students are invited to attend the new student orientation offered before the start of the course. Students who are enrolling for the course must pay the registration fee of $75.00 to reserve the seat with the course fees. At the orientation, each new student receives an orientation package. The new students meet with all the administrative staff members, course instructors, and course coordinators and are informed of the staffs duties. Registration is complete when the fee is paid. Amfasoft is not responsible for billing students. Tuition fees are due and payable in full at the time of orientation unless the student has signed up for the tuition payment plan. Working professionals who receive tuition reimbursements from their employers may follow Amfasoft special payment plan by submitting required documents to the Amfasoft Office before registration. Applicants are notified of their acceptance when all materials, documents, and credentials have been received and processing is complete. Students who register on the orientation will be given the notification of admission status on the same day. Those who register over the phone will be notified by email or a phone call. 16 Amfasoft Corporation only offers clock hours for all its programs and does not convert clock hours to credit hours. Each clock hour is a minimum of 60 minutes/1 hours of instructor -led class lecture. The maximum increment a student will be allowed to complete the program is not more than 1.5 times or 150% of the standard length of the program. If a student does not complete the program within that increment time frame, then the student will be dropped from the program. Learning Resources and Procedures Amfasoft learning resource system includes electronic resources, e-books, project data available online for download, internet research databases, blogs, and subscriptions to technology websites and web forams. As all the programs that are taught at Amfasoft relate to technology vendors, most of our learning resources used by instructors and given to students are available on the internet for student access. For certain courses, Amfasoft has specific license agreements to provide vendor -specific e-books or hard copy books that have both study and lab material. Procedure to Access Learning Resources The learning resources used by instructors and provided to students are available through the internet for student access. Students can use these resources while they are on the school's campus or gain access remotely from home. In addition to online resources, Amfasoft has installed workstations (Desktops or Laptops) with exam preparation software that prepares students for certification exams if they choose to take the tests. These tests can help evaluate the student's academic progress in the class and help the student as an assessment tool to check their progress in the class. The learning resources also contact projects that students must complete to graduate certain courses. Instructors can also keep track of the student progress by using these online resources, to check how many labs, assignments, or tests they have taken by utilizing these resources. Standards of Satisfactory Academic Progress All students must maintain satisfactory progress at Amfasoft. A student is required to complete his/her course within the program period to receive a course completion certificate The progress of each student is monitored and graded at the end of each module of a program using individual progress reports that include the cumulative grade. The grade of the student is evaluated in the middle of the course based on in -class assignments, take-home assigmments, lab exercises, midterm exams, written and verbal quizzes/tests, and attendance. Each module in a program is divided into instructor -led class hours, and time spent on reading and lab exercises. At the end of each module, the program's academic progress will be measured for each student. A student should complete half of the clock hours for the course enrolled and have attended for half of the course. To maintain satisfactory academic progress a student must meet the following at all times: • Have a grade of C/70% or better. • At the end of the first academic evaluation period, the student must have turned in all assignments and lab work and completed around 60% of all coursework. The student demonstrates enough motivation and progresses at a satisfactory rate towards completion of the program. • Complete the program within 1.5 times of the published program length. The student will be put on Academic Probation at the start of the next module of the enrolled program if he/she fails to meet the Standards for Satisfactory Academic Progress at the end of the first academic evaluation period. I The student's withdrawal or termination date will be the student's last date of recorded attendance at the school. If the school determines, in its sole and absolute discretion, that the student's withdrawal or termination from the program during the course was the proximate result of the student suffering from incapacitation, such as 1. Illness 2. Accident 3. Death of a close family member or 4. Similar circumstances. The school will determine whether to increase the refund amount specified above of the tuition and fees received by the school from the student for the course. NOTE: Any outstanding fees owed to the school by the student will be deducted from the tuition refund. Attendance Full attendance in class is required for all students taking courses at Amfasoft. Students must attend all lectures except for an emergency or illness. No student is allowed to miss more than 2 lecture classes of the total class hours. In case of emergency or prior notice from students about missing a lecture, the student will be given a chance to make up in the other classes running in parallel at current or other Amfasoft training campuses based on space availability. The student bears the responsibility of attending the lectures and must accept the consequences of failure to attend the class. The student will be put on probation if he/she is absent for 3 or more lecture classes of the program enrolled. In case of emergency or prior notice from the student the instructor will allow him to come late to the class, but no student will be allowed to go more than three absences in the whole course program. Students will not be able to keep up with the course work and instruction in the class if he/she is continuously tardy. The student will be asked to take counseling from the Academic Counselor and the Counselor would decide further action. This would be either to drop from the course or to make up for that particular course running in parallel at current or other Amfasoft campuses. The student will be put on probation if there are more than 3 unexcused tardies. Probation Policy: -Probation is a formal disciplinary action for thirty (30) days following a cause, e.g. Unsatisfactory Academic Progress, tardiness, or poor attendance in class. Any Probation should be considered the last opportunity for a student to demonstrate improvement and willingness to fulfill his/her academic obligations. It is important to understand that a student on probation must take the opportunity to address the cause for the Probation action within the thirty (30) day Probation period or be subject to immediate interruption or termination from the school for any school policy infraction while on Probation. Students seeking assistance with any issue(s) are encouraged to speak with their instructor or directly with the School Director. Students who are on Academic probation must agree with and sign a written academic plan developed and approved by the School Director which documents that the student will be required to attain CGPA and rate of progress milestones by the next evaluation point or designated point in time. The probation period will typically be the duration of one module, during which time the student will be allowed to raise his or her CGPA to a minimum of 70% and/or meet the 66.67% completion requirement. The academic plan will enable the student to return to satisfactory academic progress status. Dismissal Policy: Students on probation who fail to meet the school's satisfactory academic progress by the conclusion of the probationary period will be terminated at the discretion of the institution. A terminated student may re -enroll after having a session with the school counselor. Amfasoft School director must approve the enrollment before it takes effect. 20 5) Amfasoft will respond to the student's complaint in writing within 10 days from the date the complaint was received. 6) Amfasoft's designated personnel (Registrar) will take actions which may include but will not be limited to the meeting(s) and interviewing involved individuals, reviewing all documents, conducting an investigation, holding an informal hearing, or other appropriate investigative activity. 7) Amfasoft will propose a resolution to the student within 25 days after receiving the complaint. The student will be informed of the proposed resolution in writing (via email or letter). 8) The student has a right to disagree with Amfasoft's proposed resolution. In such a case, the student may directly contact the Chief Academic Officer, Chief of Operations, and the Director of Amfasoft seeking the resolution of the filed complaint. 9) Amfasoft Corporation and its officers will take all possible actions to resolve the complaint within 30 days after receiving the complaint from the student. Verbal Complaints: Please note that a verbal complaint does not qualify under this provision for any actions from Amfasoft Corporation. All complaints roust be submitted in writing so that they can be addressed promptly. Amfasoft may either resolve the verbal in an appropriate manner or after thorough investigation reject the verbal complaint. Registrar's Authority and Duties: Record a summary of the complaint, its resolution, and the reasons for the complaint, place a copy of the complaint summary and its resolution, along with any other related documents, in the student's file, and make an appropriate and dated entry in student complaints log. For any unresolved complaints, the Registrar has the authority to recommend possible solutions to resolve the student's complaint to the Director of the School. "A student or any member of the public may file a complaint about this institution with the Bureau for Private Postsecondary Education by calling (888) 370-7589 toll -free or by completing a complaint form, which can be obtained on the Bureau's internet web site www.bnpe.ca.gov." Policies Regarding Record Retention Record Retention: Educational Records are kept in a fire-resistant safe cabinet at the Fremont main Administrative office located at 3155 Kearney Sheet, Suite # 120 Fremont CA 94538. The educational records are all files, records, or documents maintained by Amfasoft, which contain information directly related to the students. Example of education records is the general inquiry form filled by the students at the time of registration, the enrollment agreement papers, job placement files, evaluation sheets, student grades, resume, etc. It is the policy of the school to monitor educational records to ensure that they do not contain information that is inaccurate, misleading, or otherwise inappropriate. The school may destroy records that are no longer useful or pertinent to the students' circumstances. The student records are kept in the administrative office for at least five years from his/her date of registration and student transcripts are maintained indefinitely. Safekeeping and Disaster Recovery: In addition to safekeeping the student records are also scanned and backup copies are maintained in a file server at the main office location. The file server is backed up every night and copies of these files are also stored off -site at safe locations. These records can be reproduced whenever needed as legible printed copies. The only persons allowed access to such records is those who have a legitimate administrative or educational interest. 22 Arnfasoft has an onsite library at Main and branch locations. Students can have access to the textbooks, reference books, Software, Exam cram books, and questions related to certification courses. Students may access the online Alameda County Library (http://www.aclibrary.org). The Fremont Main Library is located 0.2 miles from Amfasoft`s main campus. The address to the Alameda County library is 2400 Stevenson Blvd, Fremont, CA 94538. Students may access the online Santa Clara Library fhttp://librarv.santaclaraca.eoy). The Santa Clara library is located 3.0 miles from Amfasoft`s branch campus. The address to the Santa Clara library is 2635 Homestead Road Santa Clara, CA 95051 PEI Business Analyst & Oracle $5925 $75.00 $500.00 $0.00 $6,000.00 Financials Business Analyst & PMI- $5000 $75.00 $500.00 $200 $0.00 $5775.00 ACP Exam Pre Business Analyst & SAP $5725 $75.00 $200 $0.00 $6000.00 FICO CCNA& $9525 $75.00 $400 $0.00 $10,000.00 CCNP Package CCNA I & II $4725 $75.00 $500.00 $200 $0.00 $5,500.00 CCNA Package: CCNA I, II, $6,000 $75.00 $300 $0.00 $6,375.00 Security CCNA Package: CCNA I&II and Collaboration $6,000 $75.00 $300 $0.00 $6,375.00 CCNA: Security $3000 $75.00 $500 $150 $0.00 $3,725.00 CCNA: Security and Collaboration $5,700 $75.00 $500.00 $225 $0.00 $6,500.00 CCNA: Collaboration $3300 $75.00 $500 $200 $0.00 $4,075.00 Certification CCNP $5750 $75.00 $175 $0.00 $6000.00 Certified Bookkeeper $5675 $75.00 $250 $0.00 $6000.00 26 �3 pROG +l ., UITxIµ REGJS'�TRATION FEES EQUIP 1f &�N BOOKS/ TRF onun ble ATTE�NDANCE I ESTIMATED (Nonrefur:dr7ble) TOO OTHER COSx� c TONAL COS. ENT OGRAM Docker $2,350 $75.00 $500.00 $75 $0.00 $3,000.00 Docker and Kubernetes $4,310 $75.00 $500.00 $200 $0.00 $5,085.00 Google Cloud $3,375 $75.00 $500.00 $75 $0.00 $4,025.00 Kubernetes $2,350 $75.00 $500.00 $75 $0.00 $3,000.00 Linux System Administration $2870 $75.00 $500.00 $150 $0.00 $3595.00 Machine Learning and $5,225 $75.00 $500.00 $200 $0.00 $6,000.00 Data Science Machine Learning, Data $g 000 $75.00 $300 $0.00 $g g75.00 Science and $500.00 Deep Learning Microsoft Azure $3,375 $75.00 $500.00 $75 $0.00 $4,025.00 Microsoft Azure and Data Bricks $5,225 $75.00 $500.00 $200 $0.00 $6,000.00 Microsoft Certification $13000 $75.00 $500 $0.00 $13,575.00 Package Microsoft IPV6 $2825 $75.00 $500.00 $100 $0.00 $3,500.00 Microsoft: All $1000 $75.00 $500.00 $200 $0.00 $1,775.00 in One MS Office $4625 $75.00 $500.00 $300 $0.00 $5,500.00 Professional & uickBooks Oracle 12c $5375 $75.00 $500.00 $250 $0.00 $6,200.00 W 4 113217 PERIODOF QUIl'MENT M, Wo mow a TOOLS a-- 00 I- IRE; PMI-ACP Exam $5000 $75.00 $500.00 $0.00 $5,825.00 Prep & MS$250 Project PMP & Ms $5375 $75.00 $500.00 $250 $0.00 $6,200.00 Project Project Management $4,000 $75.00 $500.00 $250 $0.00 $4,825.00 Python Programming $4,225 $75.00 $500.00 $75 $0.00 $4,875.00 QuickBooks for $1730 $75.00 $500.00 $195.00 $0.00 $2,500.00 Accounting SalesForce $4200 $75.00 $500.00 $100 $0.00 $4,875.00 Administrator Salesforce $5625 $75.00 $500.00 $100 $0.00 $6,300.00 Developer SAP: All in One $5725 $75.00 $500,00 $200 $0.00 $6,500.00 $0.60--- SAP: FICO $3000 $75.00 $500.00 $75 $3650.00 $0.00 SAP: SD $3000 $75.00 $500.00 $75 $3650.00 SAP: MM $3000 $75.00 $500.00 $100 $0.00 $3675.00 Software Quality $2100 $75.00 $500.00 $100 $0.00 $2775.00 Assurance 30 •y ,afl� • } . Y `PERIOD OF . O ( TON REGIS ION FEES EQUIPMENT# AND- BOOKST t` ,, STRF (Nonrefundable) ATTENDAIV E AND onnefiu«Ia le) ( O HERCOST ESTIMATED :TOTAL COST r a. PROGRAIVT;` Windows Server 2019 Application $2825 $75.00 $500.00 $100 $0.00 $3,500.00 Infrastructure Windows Server 2019 Network $2825 $75.00 $500.00 $100 $0.00 $3,500.00 Infrastructure Windows Server 2019 $2825 $75.00 $100 $0.00 $3,500.00 Server $500.00 Administration Tuition and fees are subject to change Registration: A Non -Refundable fee STRF Fees: A Non -Refundable state -imposed fee and assessment for the Student Tuition Recovery Fund. Books: • Tuition Paid by WIA: Depending on Amfasoft's contract with respective 3' party agency funding the student's education Amfasoft may include and provide wherever applicable, the course books, and software for the courses the student is enrolled. Student Tuition Recovery Fund (STRF) will not be charged. In such cases, the itemized breakdown is predefined with the contract with each 3''a party or governmental agency providing the student's tuition. • Tuition Paid by Individuals: Students have the option to pay the costs of the books and exam fee to Amfasoft or if they prefer, they can indicate that they will purchase from other sources (vendors) at the time of enrollment. The students are required to ensure that the material versions are current and meet the course requirements. These costs are included in the approved total charges and stated in the Enrollment Agreement. Students need to mark their options on the Enrollment Agreement. Amfasoft shall make refunds that are no less than the refunds required under the Act and California Code of Regulations 71750 Amfasoft will not enforce any refund policy that is not specified in the catalog as required pursuant to section 94909(a)(8)(B) of the Code and will refund all institutional charges upon a student's withdrawal. A pro-rata refund pursuant to section 94920(d) of the Code shall be no less than the total amount owed by the student for the portion of the educational program provided subtracted from the amount paid by the student, calculated as follows: The amount owed equals the daily charges for the program - (a total institutional charge, divided by the number of days in the program), multiplied by the number of days students attended, or was scheduled to attend, prior to withdrawal. Except as provided for in subdivision (a)(3) of this section, all amounts paid by the student in excess of what is owed as calculated in subdivision (1) shall be refunded. Except as provided in section 76120, all amounts that the student has paid will be subject to ref aid. Amfasoft will deduct non-refundable registration fees (not to exceed $250.00) and the student tuition recovery funds as stated on the first page of the student's enrolhment agreement. In addition, any specified tuition amount(s) in 32 Students must qualify from their assigned EDD office for the approved training program. An eligibility questionnaire or qualifying brochure can be obtained either fi•om EDD's website at http://www.edd.ca.gov/uneniployinent/eligibility.htm or by calling (800) 300-5616. Refund Payment Methods and Loan Policies Students must discuss the payment options and terms of payment with the Admissions Representative before signing an enrollment agreement. • A non-refundable registration fee and a non-refundable student tuition recovery fund are charged as stated explicitly to the student at the time of enrollment in the program. • Students are allowed to make payments via check, credit cards, money orders, personal loans, loans guaranteed to students by Federal or State government, or third -party loans. • If a student obtains a loan to pay for an educational program, the student will be responsible to repay the fall amount of the loan plus interest, less the amount of any refund. If the student has received federal student financial aid funds, the student is entitled to a refund of the money's not paid from federal student financial aid program funds. • If the student is eligible for a loan guaranteed by the Federal or State government and student defaults on loan, both of the following may occur: (a) The Federal or State government or a loan guarantee agency may take action against the student, including applying for an income tax refund to which the person (student) is entitled to reduce the balance owed on the loan. (b) The student may not be eligible for any other federal student financial aid at another institution or other government assistance until the loan is repaid by the student. Funds paid by Government agencies like WIA: • Amfasoft enters contracts with the above agencies and received payments based on approved funding of the programs that the student is enrolled in. Students are not responsible to make payments in such instances. • If a student is enrolled in a program(s) for which the funds partially approved, then any arrangements made will be considered an amendment of enrollment agreement and must be stated clearly on the enrollment agreement and agreed upon and signed and dated by the student and the designated Amfasoft Corporation school official. A note, instrument, or other evidence of indebtedness relating to payment for an educational program is not enforceable by an institution unless, at the time of execution of the note, instrument, or other evidence of indebtedness, the institution held an approval to operate. An enrolled student in a program cans make-up for any missed classes for a maximum of 4 hrs. Any additional time will be charged on an hourly basis and it will be applied to the Student's tuition. The hourly charges may vary between $30 to a maximum of $50 depending on the subject enrolled. The School Director will review and approve such make-up classes on a case by case basis. 34 (If the student paid $1,000 tuition for a 100-hour program, $75 for an application fee, and initially paid $0 for books and supplies) Refund Example: $1,075 (Amount paid for program tuition, application and books) Less $ 75 (Amount retained by the institution for the application fee) Less $ 0 Equals $1,000 Divided By $ 100 Times $ 50 Equals $ 500 (Amount for books not part of the refund calculation) (Amount subject to the refund calculation) (Hours paid for, but not received) (Hours completed) (Refund Amount) For this same course, the following would apply Completed: 10% 25% 50% 60% Refund Amount: $900 $750 $500 $400 Also, upon the return of unused or re -saleable equipment or books, the student would be reimbursed for the cost of those returnable materials. Refunds will be paid within 30 days of cancellation or withdrawal. Amfasoft also offers distance educational learning programs. The institution meets the specific minimum operating standards for instruction (5 C.C.R. §71715). Distance education as defined in §94834 of the Ed. Code does not require the physical presence of students and faculty at the same location but provides for interaction between students and faculty by such means as telecommunication, correspondence, electronic and computer augmented educational services, postal service, and facsimile transmission. • Amfasoft ensures that the educational program offered through distance education is appropriate for delivery through distance, Education methods. • Assess each student, before admission, to determine whether each student has the skills and competencies to succeed in a distance education environment. • Ensure that the materials and programs are current, well organized, designed by faculty competent in distance education techniques, and delivered using readily available, reliable technology. • Provide for meaningful interaction with faculty who are qualified to teach using distance education methods. • Maintain clear standards for satisfactory academic progress. • Complete timely student evaluations of learning outcomes by duly qualified faculty, which are appropriate for use with the distance education methods used and evaluated by duly qualified faculty. • Employ a sufficient number of faculty to assure that the institution's response to, or evaluation of, each student lesson is returned to the student within 10 days after the lesson is received by the institution; and, the institution's response to, or evaluation of, each student project or dissertation is returned to the student within the time disclosed in the catalog; If you enroll in a distance education program where the instruction is not offered in real -tine, the first lesson and any materials shall be transmitted to you within seven days after the institution accepts you for admission. You have the right to cancel the agreement and receive a full refund pursuant to 5 CCR section 71750 before the first lesson and materials are received. Cancellation is effective on the date written notice of cancellation is sent. The institution shall make a refund pursuant to 5 CCR section 71750. If the institution sent the first lesson and materials before an effective cancellation notice was received, the institution shall make a refund within 45 days after the student's return of the materials. An institution shall transmit all the lessons and other materials to the student if the student: (A) has fully paid for the educational program; and (B) after having received the first lesson and initial materials, requests in writing that all the material be 36 Right to Cancel — CCR 71716 (a), (b), (c) The student shall have the right to cancel the agreement and receive a full refund pursuant to section 71750 before the first lesson and materials are received. Cancellation is effective on the date written notice of cancellation is sent. The institution shall make a refund pursuant to section 71750. If the institution sent the first lesson and materials before an effective cancellation notice was received, the institution shall make a refund within 45 days after the student's return of the materials. An institution shall transmit all the lessons and other materials to the student if the student: (A) has fully paid for the educational program; and (B) after having received the first lesson and initial materials, requests in writing that all of the material being sent. If an institution transmits the balance of the material as the student requests, the institution shall remain obligated to provide the other educational services it agreed to provide, such as responses to student inquiries, student and faculty interaction, and evaluation and comment on lessons submitted by the student, but shall not be obligated to pay any refund after all of the lessons and material are transmitted. W. Job Placement Assistance Following job/ career assistance will be provided by Amfasoft: - Help students prepare their resumes and sharpen interview skills. - Jobs will be posted on the bulletin board. - Individual or group counseling is available - Mock interviews will be taken by the course counselors to see where the students fit in the job market. Career Counseling Career counseling will be given to each student. During the course counseling meeting, the counselor will go over the student's educational records, work experience, and his/her preferences. The counselor also will explain the various job titles and occupations that they can pursue with the enhancement of skills after taking a course or course path. Test Centers: Amfasoft provides proctoring services for Pearson Vue, Comira, Castle, MCAT, and Iryterion testing. Students can register and schedule their certification exams at Amfasoft Test Centers at no additional costs other than the exam feeds for the certification exam being registered by the student. M Instructional Material: Textbook - QuickBooks 2020 for Dummies - Certification in Bookkeeping module — Mastering Adjusting Entries from AIPB - Powerpoint slides and related project work Total Charges For Period of Attendance & Estimated charges for the entire program: $6,400.00 Tuition Fee: $5525; Registration Fee: $75 (Non-refundable); Book: $300; Equipment: $500 Supplies: Pro QuickBooks latest version 2020 The requirement for completing the program End of the program students are required to take the final three projects in QuickBooks and take the certification bookkeeping exam in the module — "Mastering Adjusting entries". Students will get the course completion certificate after completing the examination and the projects. 42 Program Description Accounting: Taxation: A program that prepares individuals to provide tax advice and management services to individuals and corporations. Includes instruction in tax law and regulations, tax record systems, individual and corporate income taxation, and tax planning. OuickBooks for Accounting: The QuickBooks for accounting program validates job -role skills for entry and advanced level job seekers and seasoned professionals alike. Completion of this course can lead to a successful career as a Bookkeeper, Accountant, Auditing Officials, Financial Clerks, Administrative Services Managers, and Office Clerks Course Objectives • Federal Taxation and Understanding Federal Tax Law • Tax Practice, and Procedure • Individual Taxation • Gross Income • Deductions • Prepare for Tax Certification Exam • Leann the navigation on QuickBooks • Learn how to start and set up the QuickBooks • Accounting behind the setup of QuickBooks • How to start a new company data file? • How to restore and backup data files. Course Delivery Option: Classroom, Online/Distance Learning Sequence and frequency of class sessions: Every 6 weeks Related Job Titles/Occupations Tax preparer SOC Code 13-2080 Human Resources Assistants SOC Code 11-3121 Computer Operators SOC Code 15-1100 Instruction Details Accounting: Taxation: The course, complete with extensive exercises and a final exam review, will provide you with a solid foundation on the subject of taxes, and the preparation of an accurate and complete individual income tax return. QuickBooks for Accounting: This program will help students learn or review fundamental accounting concepts and principles using QuickBooks and Analysis of business events. It teaches how to set up a chart of Accounts, Create a new item list, Vendor list, Employer list, etc. Program In Duration: Course Name Clock IIours Duration Accounting: Taxation & QuickBooks 320 Hours 16 weeks Pre -Requisite: Basic Computer Knowledge Maximum Completion Time 24 weeks 44 Program Description Amazon Web Services Solutions Architect Certification training will enable you to design, plan, and scale AWS implementations utilizing more than 70 cloud computing services. Course Objectives • Design one or more services or applications within an organization • Understand the processes of the business well for creating a cohesive product vision. • Responsible for building and integration of computer systems and information for meeting specific needs Course Delivery Option: Classroom, Online/Distance Learning/Distance Learning Sequence and frequency of class sessions: Every 6 weeks Related Job Titles/Occupations Software Developers, Applications SCO Code 15-1132.00 Instruction Details The course will teach students how to transform their businesses using the cloud. The students will able to learn how to secure a cloud computing service platform, its advantages on functionality to help businesses scale and grow. Students will also learn to run web and application servers in the cloud to host dynamic websites. Program In Duration: Course Name Clock Hours Duration Maximum Completion Time Amazon Web Services 160 hours 8 weeks 12 weeks Pre -Requisite: Basic Computer Knowledge Bnstructional Material: Textbook AWS: Amazon Web Services. A Complete Guide from Beginners to Advanced. by Steve Fedler Total Charges for Period of Attendance & Estimated charges for the entire program: $4,025.00 Tuition Fee: $3,375; Registration Fee: $75 (Non-refundable); Book: $75.00 Equipment: $500 The requirement for completing the program End of the program students is required to complete all the projects and lab work assigned during the program. Students will get the course completion certificate after completing the examination and the projects. A student may take the Amazon Web Service certification exam GL Program Description This course will teach students to work on various real -world big data projects using different Big Data tools as a part of the solution strategy. The course will provide students' knowledge and skills to process big data on platforms that can handle the variety, velocity, and volume of data. This comprehensive training on the framework provides hands-on experience for solving real-time industry -based big data projects to become an expert in Big Data. Amazon Web Services Solutions Architect Certification training will enable you to design, plan, and scale AWS implementations utilizing more than 70 cloud computing services. Course Objectives • The student will learn how to format data using new technologies and techniques • Learn about the fundamentals of databases and learn basic principles of Big Data • Learn the basic tools for statistical analysis, R and Python, and several machine teaming algorithms. • Design one or more services or applications within an organization • Understand the processes of the business well for creating a cohesive product vision. • Responsible for building and integration of computer systems and information for meeting specific needs Course Delivery Option: Classroom, Online/Distance Leaming/Distance Learning Sequence and frequency of class sessions: Every 6 weeks Related Job Titles/Occupations Software Developers, Applications SCO Code 15-1132.00 Instruction Details Students will learn tools and analytical methods to use data for decision -making, collect and organize data at scale, and gain an understanding of how data analysis can help to inform change within organizations. This course will develop both the technical and computational skills that are in high demand across a range of industries. The course gives practical exercises to familiarize students with the format of big data and how to handle and analyze large, complex, and data structures. The course will teach students how to transform their businesses using the cloud. The students will able to learn how to secure a cloud computing service platform, its advantages on functionality to help businesses scale and grow. Students will also learn to run web and application servers in the cloud to host dynamic websites. Program In Duration: Course Name Clock Hours Duration Maximum Completion Time Big Data and Amazon Web Services 160 hours 8 weeks 12 weeks Pre -Requisite: Basic Computer Knowledge Instructional Material: Textbook Big Data Fundamentals: Concepts, Drivers & Techniques (The Pearson Service Technology Series from Thomas Erl) by Thomas Erl, Wajid Khattak, et al. AWS Certified Solutions Architect Study Guide: Associate SAA-COI Exam by Ben Piper and David Clinton Total Charles for Period of Attendance & Lstimated charges for the entire nrogram: $6,000.00 Tuition Fee: $5,225; Registration Fee: $75 (Non-refundable); Book: $200.00 Equipment: $500 The requirement for completing the program End of the program students is required to complete all the projects and lab work assigned during the program. Students will get the course completion certificate after completing the examination and the projects. A student may take the Big Data and Amazon Web Service certification exams Am Big Data and Deep Learning Program Description This course will teach students to work on various real -world big data projects rising different Big Data tools as a part of the solution strategy. The course will provide students' knowledge and skills to process big data on platform s that can lumdle the variety, velocity, and volume of data. This comprehensive training on the framework provides hands-on experience for solving real-time industry -based big data projects to become an expert in Big Data. In this course, we will learn about the basics of deep neural networks and their applications to various tasks. The course aim is to present the mathematical, statistical, and computational challenges of building stable representations for lugh-dimensional data. Course Objectives • The student will learn how to format data using new technologies and techniques • Learn about the f ndamentals of databases and learn basic principles of Big Data • Learn the basic tools for statistical analysis, R and Python, and several machine learning algorithms. • Learn the tools required for building Deep Learning models. • Explore multiple architectures and understand how to fine-tune and continuously improve models • Learn how the same task can be solved using multiple Deep Learning approaches Course Delivery Option: Classroom, Online/Distance Learning/Distance Learning Sequence and frequency of class sessions: Every 6 weeks Related Job Titles/Occupations Software Developers, Applications SCO Code 15-1132.00 Instruction Details Students will learn tools and analytical methods to use data for decision -making, collect and organize data at scale, and gain an understanding of how data analysis can help to inform change within organizations. This course will develop both the technical and computational skills that are in high demand across a range of industries. The course gives practical exercises to familiarize students with the format of big data and how to handle and analyze large, complex, and data structures. Students will have significant familiarity with the subject and be able to apply Deep Learning to a variety of tasks. They will also be positioned to understand much of the current literature on the topic and extend their knowledge through further study. Program In Duration: Course Name Clock Hours Duration Maximum Completion Time Big Data and Deep Learning 480 hours 24 weeks 36 weeks Pre -Requisite: Basic Computer I(nowledge Instructional Material: Textbooks Big Data Fundamentals: Concepts, Drivers & Techniques (The Pearson Service Technology Series from Thomas Erl) by Thomas Erl, Wajid Khattak, et al. Deep Learning (Adaptive Computation and Machine Learning series) Part of Adaptive Computation and Machine Learning series (21 Books) I by Ian Goodfellow, Yoshua Bengio, et al. Total Charges for Period of Attendance & Estimated charges for the entire program: $6,000.00 Tuition Fee: $5,225; Registration Fee: $75 (Non-refundable); Book $200.00 Equipment: $500 The requirement for completing the program End of the program students is required to complete all the projects and lab work assigned during the program. Students will get the course completion certificate after completing the examination and the projects. Student may take the Big Data and Deep Learning certification exams 50 Big Data and Microsoft Azure Program Description This course will teach students to work on various real -world big data projects using different Big Data tools as a part of the solution strategy. The course will provide students' knowledge and skills to process big data on platforms that can handle the variety, velocity, and volume of data. This comprehensive training on the framework provides hands-on experience for solving real-time industry -based big data projects to become an expert in Big Data. Microsoft Azure is a cloud platform that provides infrastructure, managed services that you might need for your business applications. It is suited for businesses that want to leverage cloud servers. Course Objectives • The student will learn how to format data using new technologies and techniques • Learn about the fundamentals of databases and learn basic principles of Big Data • Learn the basic tools for statistical analysis, R and Python, and several machine learning algoritlmns • Deploy and configure Azure infrastructure • Implement workloads and security on Azure • Create and deploy apps on Azure • Implement Azure authentication and secure data Course Delivery Option: Classroom, Online/Distance Learning/Distance Learning Sequence and frequency of class sessions: Every 6 weeks Related Job Titles/Occupations Software Developers, Applications SCO Code 15-1132.00 Instruction Details Students will learn tools and analytical methods to use data for decision -making, collect and organize data at scale, and gain an understanding of how data analysis can help to inform change within organizations. This course will develop both the technical and computational skills that are in high demand across a range of industries. The course gives practical exercises to familiarize students with the format of big data and how to handle and analyze large, complex, and data structures. This course provides you with a deep understanding of the entire administrative lifecycle in Azure environments. Program In Duration: Course Name Clock Hours Duration Maximum Completion Time Big Data and Microsoft Azure 400 hours 20 hours 30 weeks Pre -Requisite: Basic Computer Knowledge Instructional Material: Textbooks Big Data Fundamentals: Concepts, Drivers & Techniques (The Pearson Service Technology Series from Thomas Erl) by Thomas Erl, Wajid Khattak, et al. Exam AZ-300 & AZ-301 Study & Lab Guide Part 1: Microsoft Certified Azure Solutions Architect Expert by I-Iarinder Kohli Total Charges for Period of Attendance & Estimated charges for the entire program: $6,000.00 Tuition Fee: $5,225; Registration Fee: $75 (Non-refundable); Book: $200.00 Equipment: $500 Requirement for completing the program End of the program students is required to complete all the projects and lab work assigned during die program. Students will get the course completion certificate after completing the examination and the projects. The student may take the Big Data and Microsoft Azure certification exams 52 Bookkeeping & MS Office Professional Program Description This comprehensive program teaches students from Basic, Intermediate, and advanced levels of Microsoft Office suite including Microsoft Word, Excel and Powerpoint, Access and certification bookkeeping module "Mastering in Double Entry Bookkeeping" from AIPB. Students will be prepared for an entry-level to Mid -level Office Administration and Bookkeeping position. Course Objectives • Microsoft Word — To recognize and identify how Word handles simple and intermediate word processing features Create, edit, save, open, and close documents. • Microsoft Excel — Learn how to create a new worksheet from the begriming level to the intermediate level. • Microsoft Powerpoint— Learn how to create new slides from the design layout • Understand basic bookkeeping principles • Record manual transactions and draw up a trial balance • Identify the main components of a computer system Course Delivery Option: Classroom, Online/Distance Learning Sequence and frequency of class sessions: Every 6 weeks Related Job Titles/Occupations Secretaries and Administrative Assistants SOC Code 43-6010 Financial Clerks SOC Code 43-3000 Bookkeeping, Accounting, and Auditing SOC Code 43-3031 Instruction Details Receptionists and Information Clerks SOC Code 43-4171 Office Clerks, General SOC Code 43-9061 Microsoft Word: Microsoft® Office Word 2016 — The students will learn how to create and edit documents, save, open or close documents, apply formatting options, set tabs and indents, change the view mode, manipulate the text using features such as copy and paste, and preview and then print the document. This course is designed for students who desire the skills necessary to create, edit, format, and print basic Microsoft Office Word 2016 documents. Microsoft Excel: MicrosoftO Office Excel 2016 — The students will learn how to create, edit, and format new spreadsheets into a more visually effective spreadsheet. The student will execute simple and complex formulas, create new templates, charts, pivot tables, use excel as a database, and review the page setup functions for printing. Microsoft Powerpoint: Microsoft® Office PowerPoint 2016 — Students will learn how to create new presentation slides using the slide layout and design template. The student will earn how to use the animation and sounds on the presentation slides to make it a professional and innovative slide show presentation. Mastering in Double -Entry Bookkeeping — Certification from AIPB. 54 Program Description The program will teach how to interact with Business users, Stakeholders, and Customers to identify information needs, gathering requirements, and initiating process changes, defining business processes and identifying risks and impact analysis on functionality, workflow, and business miles. Course Objectives • Work with business users to document project scopes • Plan and analysis activity including quality and reviews • Break down complex business scenarios or problems into process and data models • Upon completion of this program, the student will be ready for an entry-level to Mid -level Office Management Analyst job. Course Delivery Option: Classroom, Online/Distance Learning Sequence and frequency of class sessions: Every 6 weeks Related Job Titles/Occupations Management Analyst SOC Code 13-1111 Financial Analyst SOC Code 13-2051 Instruction Details Business analysts study the overall business and information needs of an organization, to develop solutions to business and related technology problems. The student will learn the powerful quantitative methods to make more effective business decisions. The business analyst (BA) plays a key role in the development and execution of company projects. The BA is responsible for gathering input, analyzing the needs of the project, documenting the criteria to be met, sharing information among project team members, and presenting findings to company executives Program In Duration: Course Name Clock Bours Duration Maximum Completion Time Business Analyst 200 hours 10 weeks 15 weeks Pre -Requisite: Basic Computer Knowledge Instructional Materials Book: The Business Analyst's Handbook [Paperback] Howard Podeswa CBAP / CCBA Certified Business Analysis Study Guide Seven Steps to Mastering Business Analysis Total Charges For Period of Attendance & Estimated charges for the entire program: $4,625.00 Tuition Fee: $3825; 12egistration Fee: $75 (Non-refundable); Book: $225; Equipment: $500 Requirement for completing the program: End of the program students is required to take a final exam. Students will get the course completion certificate after completing the examination and the projects. 56 Program In Duration: Course Name Clock Hours Duration Maximum Completion Time Business Analyst 440 hours 22 weeks 33 weeks Oracle Financials IIi/Rel12 Pre -Requisite: Basic Computer I{nowledge Instructional Materials Book: CBAP / CCBA Certified Business Analysis Study Guide Total Charges For Period of Attendance & Estimated charges for the entire program: $6,000.00 Tuition Fee: $5925; Registration Fee: $75 (Non-refundable); Requirement for completing the program: End of the program students is required to take a final exam. Students will get the course completion certificate after completing the examination and the projects. Students should complete the program at Amfasoft— Oracle Authorized Education Center Student required completing the program and may take the following exams 1ZO-516 Oracle EBS R12.1 General Ledger Essentials 1ZO-517 Oracle EBS R12.1 Payables Essentials 1ZO-518 Oracle EBS R12.1 Receivables Essentials 58 Program in Duration: Course Name Business Analyst & PMI-ACP Exam Prep Clock Hours Duration 360 hours 18 weeks Pre -Requisite: Basic Computer Knowledge Instructional Materials Maximum Completion Time 27 weeks Book: CBAP / CCBA Certified Business Analysis Study Guide PMI-ACP Exam Prep, Second Edition: A Course in a Book for Passing the PMI Agile Certified Practitioner (PMI- ACP) Exam Total Charges For Period of Attendance & Estimated charges for the entire program: $5,775.00 Tuition Fee: $5000; Registration Fee: $75 (Non-refundable); Book: $200; Equipment: $500 Requirement for completing the program: End of the program students is required to take a final exam. Students may take the PMI- ACP certification exam from the Project Management Institute (PMI) and Student will get the course completion certificate. Students will get the course completion certificate after completing the examination and the projects. 60 Program In Duration: Course Name Clock Hours Duration Maximum Completion Time Business Analyst 360 hours 18 weeks 27 weeks SAP - FICO Pre -Requisite: Basic Computer Knowledge Instructional Materials Book: CBAP / CCBA Certified Business Analysis Study Guide Required Textbook: Configuring SAP ERP Financials and Controlling by Peter Jones. - Powerpoint slides and SAP -related project work Supplies: SAP GUI CD Total Charges For Period of Attendance & Estimated charges for the entire program: $6.000.00 Tuition Fee: $5725; Registration Fee: $75 (Non-refundable); Book: $200 Requirement for completing the program: End of the program students is required to take a final exam. Students will get the course completion certificate after completing the examination and the projects. End of the program students is required to take a final exam and a project in Financial and Controlling. Students will get the course completion certificate after completing the examination and the projects. 62 Pre -Requisite: Basic Computer Knowledge Instructional Material: Textbook • CCNA 200-301 • CCNP 300-101, 115,135 Total Charges For Period of Attendance & Estimated charges for the entire program: $10,000 Tuition Fee: $9525; Registration Fee: $75 (Non-refundable); Book $400 Requirement to obtain certification from Cisco Students may take the following certification examinations offered by Cisco. • CCNA 200-301 • CCNP 300-101, 115, 135 64 Program Description The course CCNA I & II provides the fundamental networking knowledge to be successful in the Cisco certification exam and career. The course prepares the student for the 200-301 CCNA certification exam. There is only one exam that you need to pass to earn the new Cisco Certified Network Associate v2.0 certification. This course CCNA: Security provides you with the knowledge needed to prevent security threats and hackers from creating mayhem throughout your organization as you prepare for the 210-260 IINS, the one exam you need to pass to earn the CCNA Security certification. Course Objectives The program will prepare students to take the certification exam 200-301 and 210-260 Course Delivery Option: Classroom, Online/Distance Learning Sequence and frequency of class sessions: Every 6 weeks Related Job Titles/Occupations Computer Network support specialist SOC Code 15-1231 Computer Network Architects SOC Code 15-1241 Network and Computer system Administrator SOC Code 15-1244 Instruction Details CCNA I & II: Students will be prepared to take the CCNA exam. This is the first step in achieving the CCNA Routing and Switching certification. The exam tests a student's knowledge and skills required to successfully install, operate, and troubleshoot a small branch office network. The exam includes topics on the Operation of IP Data Networks; LAN Switching Technologies; IP Addressing (IPv4 & IPv6); IP Routing Technologies; IP Services (DHCP, NAT, ACLs); Network Device Security; Basic Troubleshooting. The Cisco Certified security certification validates associate -level knowledge and skills required to administer security network positions. CCNA: Security: This course focuses on the necessity of a comprehensive security policy and how it affects the posture of the network. Basic tasks to secure a small branch type office network using Cisco IOS© security features available through the Cisco Router and Security Device Manager (SDM) web -based graphical user interface (GUI) and the command -line interface (CLI) on Cisco routers and switches. Program In Duration: Course Name Clock Homy Duration Maximum Completion Time CCNA I & II & Security 400 hours 20 weeks 30 weeks Total Charges For Period of Attendance & Estimated charges for the entire program: $6375.00 Tuition. Fee: $6000.00; Registration Fee: $75 (Non-refundable); Book: $300 Pre -Requisite: Basic Computer Knowledge Instructional Material: Textbook • CCNA 200-301 • CCNA Security 210-260 Requirement to obtain certification from Cisco Students may take the following certification examinations offered by Cisco. • CCNA 200-301 and CCNA Security 210-260 66 Pre -Requisite: Basic Computer Knowledge Instructional Material: Textbook -CCNA 200-301 Official Cert Guide by Wendell Odom -CCNA Collaboration CICD 210-060 Official cert guide by Michael H. Valentine Total Charges for Period of Attendance & Estimated charges for the entire program: $6375.00 Tuition Fee: $6000; Registration Fee: $75 (Non-refundable); Book.• $ 300 Requirement to obtain certification from Cisco Students may take the following certification examinations offered by Cisco. • CCNA 200-301 • CCNA Collaboration CICD 210-060 D Program Description This is a comprehensive package of CCNA which provides hands-on training and preparation for certification exams. The course covers CCNA: Security and Collaboration. CCNA: Security course provides you with the knowledge needed to secure Cisco routers and switches and their associated networks and CCNA: Collaboration provides the skills in voice, video, data, and mobile applications' Collaboration course wilt provide an understanding of voice, video, data, and mobile applications as you prepare for the two exams you need to pass to earn the CCNA Collaboration certification: 210-060 CICD and 210-065 CIVND Course Objectives CCNA Security curriculum emphasizes core security technologies in the installation, troubleshooting, and monitoring of network devices to maintain integrity, confidentiality, and availability of data and devices, and competency in the technologies that Cisco uses in its security structure. The 210-260 Implementing Cisco IOS Network Security (TINS) exam is associated with the CCNA Security certification. This exam tests a candidate's knowledge of securing Cisco routers and switches and their associated networks. Provide an overview of administrator and end -user interface options in Cisco Unified Communications Manager, Cisco Unified Communications Manager Express, Cisco Unity Express, Cisco Unity Connection, and Cisco Unified Presence. Provide an understanding of voice, video, data, and mobile applications Course Delivery Option: Classroom, Online/Distance Learning Sequence and frequency of class sessions: Every 6 weeks Related Job Titles/Occupations Computer Network support specialist SOC Code 15-1231 Computer Network Architects SOC Code 15-1241 Network and Computer system Administrator SOC Code 15-1244 Instruction Details Implementing Cisco IOS Network Security (11NS) is the preparatory course for the CCNA Security certification. This course will give a thorough understanding of how to troubleshoot and monitor network devices to maintain integrity, confidentiality, and availability of data and devices, as well as the technologies that Cisco uses in its security infrastructure. The Cisco Certified Collaboration certification validates associate -level knowledge and skills required to administer a voice network. The Cisco CCNA Collaboration certification confirms that the required skill set for specialized job roles in voice technologies such as voice technologies administrator, voice engineer, and voice manager. It validates skills in VoIP technologies such as IP PBX, IP telephony, handset, call control, and voicemail solutions. Program In Duration: Course Name Clock Hours Duration Maximum Completion Time CCNA Security & Collaboration 400 hours 20weeks 30 weeks Pre -Requisite: CCNA I & II or equivalent knowledge or experience 70 CCNA:1 11 1 1 Program Description This course is the preparatory course for the CCNA Collaboration certification. This course provides you with the knowledge and skills required to plan, design, and deploy and advance their collaboration and video thorough understanding of converged voice and data networks. Course Objectives • Provide an overview of administrator and end -user interface options in Cisco Unified Communications Manager, Cisco Unified Communications Manager Express, Cisco Unity Express, Cisco Unity Connection, and Cisco Unified Presence. • Describe the telephony features supported in Cisco Unified Communications Manager and Cisco Unified Communications Manager Express. • This program will enable students to obtain a position as Network Specialists Course Delivery Option: Classroom, Online/Distance Learning/Distance Learning Sequence and frequency of class sessions: Every 6 weeks Related Job Titles/Occupations Computer Network support specialist SOC Code 15-1231 Computer Network Architects SOC Code 15-1241 Network and Computer system Administrator SOC Code 15-1244 Program In Duration: Course Name Clock IIours Duration Maximum Completion Time CCNA Collaboration 240 hours 12 weeks 18 weeks Pre -Requisite: CCNA I & II or equivalent knowledge or experience Instruction Details The Cisco Certified Collaboration certification validates the knowledge and skills required to administer a voice network. The Cisco Certified Collaboration certificate will increase your professional knowledge and skills required to meet the demand of the technology transition. Total Charges for Period of Attendance & Estimated charges for the entire orogram: $4.075.00 Tuition Fee: $3300; Registration Fee: $75 (Non-refundable); Book: $200; Equipment: $500 Requirement for completing the program: Students may take the following certification examination offered by Cisco. • CCNA Collaboration 210-060 72 Instructional Material: Textbook CCNP Routing and Switching certification:300-101 ROUTE, 300-115 SWITCH, 300-135 TSHOOT Total Charges for Period of Attendance & Estimated charges for the entire program: $6000.00 Tuition Fee: $5750; Registration Fee: $75(Non-refundable); Book $175 Requirement to Obtain Certification from Cisco Students may take the following certification examinations offered by Cisco. • CCNP -ROUTE 300-101 • CCNP- SWITCH 300-115 • CCNP -TSHOOT 300-135 74 CISCO IOS Network Security Program Description Cisco IOS security technologies help to defend critical business processes against attack and disruption, protect privacy, and support policy and regulatory compliance controls. Course Objectives Develop and implement security countermeasures that are aimed at protecting network elements as part of the network infrastructure. Deploy and maintain threat control and containment technologies for perimeter security in small and midsize networks. Course Delivery Option: Classroom, Online/Distance Learning Sequence and frequency of class sessions: Every 6 weeks Related Job Titles/Occupations Computer Network support specialist SOC Code 15-1231 Computer Network Architects SOC Code 15-1241 Network and Computer system Administrator SOC Code 15-1244 Instruction Details Implementing Cisco IOS Network Security (IINS) is the preparatory CCNAO Security foundation course. This course provides students with the knowledge needed to secure Cisco@ routers and switches and their associated networks. By taking this course, you will gain a thorough understanding of how to troubleshoot and monitor network devices to maintain integrity, confidentiality, and availability of data and devices, as well as the technologies that Cisco uses in its security infrastructure. Program In Duration: Course Name Clock Hours Duration Maximum Completion Time Cisco IOS Network Security 100 hours 5 weeks 7.5 weeks Pre -requisite: Basic Computer Inowledge Instructional Material: Inside Cisco IOS Software Architecture by White, Russ, Bollapragada, Vijay and Murphy, Curtis Total Charees for Period of Attendance & Estimated charees for the entire aroaram: $3,500.00 Tuition Fee. $2825; Registration Fee: $75(Non-refundable); Boots: $100; Equipment: $500 Requirement for completing the program: The student required completing the program and may take the exam offered by Cisco. Exam: IOS Network Security (IINS) certification exam (640-554) 76 CISSP-PM Program Description CISSP training is an advanced course designed to meet the high demands of the information security industry by preparing students for the Certified Information Systems Security Professional (CISSP) exam. This certification is managed by the internationally recognized and highly prestigious International Information Systems Security Certifications Consortium ISC'. Course Objectives • (CISSP) and PMI Project Management): Physical security legal policies and procedures including audits: IT Governance, Compliance, and Certification. Physical Security, Biometric Security, IT Security. • Discusses all ten domains of Common Body of Knowledge (CBK), helping to prepare for the CISSP exam. The CBK is the compilation and distillation of all information systems security material collected internationally of relevance to information system security professionals. Ensures information system security professionals have an opportunity to review the CBK in-depth, in preparation for the certification examination and to stay current on the ever -evolving domains within the information system security field. Course Delivery Option: Classroom, Online/Distance Learning Sequence and frequency of class sessions: Every 6 weeks Related Job Titles/Occupations Information Security Analyst SOC Codel5-1212 Computer Network Architect SOC Code 15-1143 Network and computer system Administrator SOC Code 15-1142 Instruction Details CISSP: The course will prepare the student for IT Security and IT Security Projects which will cover: CISSP- PM (Certified Information Security Systems Professional. Project Management Professional (PMP@): In this course, you gain skills to help you prepare for the PMPO exam through practice exams and workshops Program In Duration: Course Name Clock Hours Duration Maximum Completion Time CISSP- PM 240 hours 12 weeks 18 weeks Pre -requisite: Professional and Network Administrator or equivalent knowledge Instructional Material: Textbooks: CISSP: Certified Information Systems Security Professional Study Guide by James M. Stewart and Ed Tittel PMP Exam Prep — 8th Edition from Rita Mulcahy, Supplies: PMP Exam Simulation software Total Charges for Period of Attendance & Estimated charges for the entire program: $6000.00 Tuition Fee: $5700; Registration Fee: $75 (Non-refundable); Book $225 Requirement for completing the program: Student required completing the program and may take the CISSP exam 78 Program Description This course is intended for entry-level computer support professionals with basic knowledge of computer hardware, software, and operating systems, who wish to increase their knowledge and understanding of networking concepts and skills to prepare for a career in network support or administration, or to prepare for the CompTIA Network+ exam. You will identify and describe all the major networking technologies, systems, skills, and tools in use in modern PC -based computer networks. Course Objectives Hands-on Practice on the system and prepares for the Network+ exam Bands -on practice slid prepares for A+ OS Technologies exam Course Delivery Option: Classroom, Online/Distance Learning Sequence and frequency of class sessions: Every 6 weeks Related Job Titles/Occupations Computer Support Specialists SOC Code 15-1150 Computer Network Support Specialist SOC Code 15-1152 Instruction Details The course focuses on the CompTIA Network+ Certification exam preparation. Students will gain the needed knowledge of computer hardware and operating systems. The course will cover the essential principles of installing, building, upgrading, repairing, configuring, troubleshooting, optimizing, diagnosing, and preventive maintenance and you will learn elements of customer service and communication skills necessary to work with clients. Program In Duration: Course Name Clock Hours Duration Maximum Completion Time CompTIA Network+ 100 hours 5 weeks 7.5 weeks Pre -requisite: Basic Computer Knowledge Instructional Material: CompTIA Network+ All -In -One Exam Guide, Sixth Edition (Exam N10-006) Total Charges for Period of Attendance & Estimated charges for the entire program: $3,050.00 Tuition Fee: $2400; Registration Fee: $75 (Non-refundable); Boots: $75; Equipment: $500 Requirement for completing the program: The student will get to train and prepare individuals to achieve CompTIA Network+ Certification by passing the following exams: Exam N10-007: CompTIA Network+ RVTHORtZED; � PARTNER 211 Program Description This comprehensive program centers on the Application of Accounting and Procedures by Data entry of Business transactions into a computerized system. It specializes in computerized accounting which leads to careers in Accounting, Bookkeeping, and Financial Industries. Course Objectives • Appreciate the advantages of computerized accounts • Ensure data accuracy and confidentiality is adhered to during financial transactions • Implement appropriate back-up procedures for the computerized accounts system Course Delivery Option: Classroom, Online/Distance Learning Sequence and frequency of class sessions: Every 6 weeks Related Job Titles/Occupations Administrative Services Managers SOC Code 11-3011 Business Operations Specialists SOC Code 13-1000 Financial Clerks SOC Code SOC Code 43-3000 Bookkeeping, Accounting, and Auditing SOC Code 43-3031 Receptionists and Information Clerks SOC Code 43-4171 Office Clerks, General SOC Code 43-9061 Instruction Details This course is designed to help students understand the basic principles of the accounting cycle. The course is an emphasis on the analysis and recording of business transactions; preparation and interpretation of financial statements; accounting systems and banking. Students will learn how to record journal entries, prepare trial balances, reconcile the bank statements using Microsoft Excel and QuickBooks Software. Program In Duration: Course Name Clock hours Duration Maximum Completion Time Computerized Accounting & Bookkeeping 160 hours 8 weeks 12 weeks Pre -requisite: Basic Computer Knowledge Total Charges for Period of Attendance & Estimated charges for the entire program: $3,500.00 Tuition Fee: $2675; Registration Fee: $75 (Non-refundable); Book: $250; Equipment: $500 Instructional Material: Textbook: -PowerPoint slides -QuickBooks 2020 For Dummies by Stephen L. Nelson Supplies: QuickBooks latest version Pro 2020 software Requirement for completing the program: Students will get the course completion certificate after completing the examination and the projects W Program In Duration: Course Name Clock Hours Duration Maximum Completion Time Computerized Accounting & MS 280 hours 14 weeks 15 weeks Office professional Total Charges for Period of Attendance & Estimated charges for the entire program: $5.500.00 Tuition Fee: $4700; Registration Fee: $75 (Non-refundable); Book: $225; Equipment: $500 Pre -Requisite: Basic Computer Knowledge Instructional Material: Textbook: -Microsoft Office 2016: Introductory (Shelly Cashman Series(r) Office 2016) by Gary B. Shelly and Misty E. Vennaat -PowerPoint slides -QuickBooks 2020 For Dummies by Stephen L. Nelson Supplies: QuickBooks latest version Pro 2020 software Requirement for completing the program: End of the program students is required to take a final exam in Microsoft Office suite Word, Excel, PowerPoint, and booldceeping concepts. Students will get the course completion certificate after completing the examination and the projects. 84 Deep Learning Program Description In this course, we will learn about the basics of deep neural networks and their applications to various tasks. The course aim is to present the mathematical, statistical, and computational challenges of building stable representations for high -dimensional data. Course Objectives • Learn the tools required for building Deep Learning models. • Explore multiple architectures and understand how to fine-tune and continuously improve models Learn how the same task can be. solved using multiple Deep Learning approaches Course Delivery Option: Classroom, Online/Distance Learning/Distance Learning Sequence and frequency of class sessions: Every 6 weeks Related Job Titles/Occupations Software Developers, Applications SCO Code 15-1132.00 Instruction Details Students will have significant familiarity with the subject and be able to apply Deep Learning to a variety of tasks. They will also be positioned to understand much of the current literature on the topic and extend their knowledge through further study. Program In Duration: Course Name Clock Hours Duration Maximum Completion Time Deep Learning 240 hours 12 weeks 15 weeks Pre -Requisite: Basic Computer I{nowledge Instructional Material: Textbook Deep Learning (Adaptive Computation and Machine Learning series) Part of Adaptive Computation and Machine Learning series (21 Books) I by Ian Goodfellow, Yoshua Bengio, et al. Total Charges for Period of Attendance & Estimated charges for the entire program: $4,875.00 Tuition Fee: $4,225; Registration Fee: $75 (Non-refundable); Book: $75.00; Equipment: $500 Requirement for completing tine program End of the program students is required to complete all the projects and lab work assigned during the program. Students will get the course completion certificate after completing the examination and the projects. Students may take the Deep Learning certification exam. 86 Program Description In this course, we will learn about the basics of deep neural networks and their applications to various tasks. The course aim is to present the mathematical, statistical, and computational challenges of building stable representations for high-dnnensional data. This course teaches the important concepts and terminology for working with Google Cloud. The courses explain how cloud computing evolved and how the unique features of Google's approach to it. Course Objectives • Learn the tools required for building Deep Learning models. • Explore multiple architectures and understand how to fine-tune and continuously improve models • Leam how the same task can be solved using multiple Deep Learning approaches • Learn and compare many of the computing and storage services available in Google Cloud Platform • Learn about important resource and policy management tools used • Learn the skills needed to be successful in a cloud architecture role. Course Delivery Option: Classroom, Online/Distance Learning/Distance Learning Sequence and frequency of class sessions: Every 6 weeks Related Job Titles/Occupations Software Developers, Applications SCO Code 15-1132.00 Instruction Details Students will have significant familiarity with the subject and be able to apply Deep Learning to a variety of tasks. They will also be positioned to understand much of the current literature on the topic and extend their knowledge through further study. Students will learn how to analyze and deploy infrastructure components such as networks, storage systems, and application services. Students will be prepared to take the Google Cloud certification exam. Program In Duration: Course Name Clock Hours Duration Maximum Completion Time Deep Learning and Google Cloud 400 hours 20 weeks 30 weeks Pre -Requisite: Basic Computer Knowledge Instructional Material: Textbook Deep Learning (Adaptive Computation and Machine Learning series) Part of Adaptive Computation and Machine Learning series (21 Books) I by Ian Goodfellow, Yoshua Bengio, et al. Google Cloud Certified Professional Cloud Architect: Introducing Google Cloud (Third Edition) by Soumen Chatteriee Total Charges for Period of Attendance & Estimated charges for the entire program: $6,000.00 Tuition Fee: $5,225; Registration Fee: $75 (Non-refundable); Book- $200.00 Equipment: $500 Requirement for completing the program End of the program students is required to complete all the projects and lab work assigned during the program. Students will get the course completion certificate after completing the examination and the projects. Student may take flee Deep Learning and Google Cloud certification exams Program Description This course will train you to install Docker on various platforms. You will learn how to assimilate basic containers and learn the life cycle of the container and the various stages of development. You will also learn the difference between the container and the virtual machine. Course Objectives • Ways to run applications on the deployed Kubernetes environment and access the deployed applications • Enable the ability to use the same APIs for all your private and public data centers. Course Delivery Option: Classroom, Online/Distance Learning/Distance Learning Sequence and frequency of class sessions: Every 6 weeks Related Job Titles/Occupations Software Developers, Applications SCO Code 15-1132.00 Instruction Details You will learn how to install your local registry, volumes, container networking, orchestrating containers, and will learn how to debug your containers. You will build an HTTP server image, ran as a service, and connect to it. Also, you will learn how to create a swarm and prepare your containers for production. Program In Duration: Course Name Docker Clock Hours Duration Maximum Completion Time 100 hours 5 weeks 7 weeks Pre -Requisite: Basic Computer Knowledge Instructional Material: Textbook Docker Quick Start Guide: Learn Docker like a boss, and finally own your applications by Earl Waud Total Charges for Period of Attendance & Estimated charges for the entire program: $3,000.00 Tuition Fee: $2,350; Registration Fee: $75 (Non-refundable); Book- $75.00; Equipment: $500 Requirement for completing the program End of the program students is required to complete all the projects and lab work assigned during the program. Students will get the course completion certificate after completing the examination and the projects. The student may take the Docker certification exam 0 Program Description This course teaches the important concepts and terminology for working with Google Cloud. The courses explain how cloud computing evolved and how the unique features of Google's approach to it. Course Objectives • Learn and compare many of the computing and storage services available in Google Cloud Platform • Learn about important resource and policy management tools used • Learn the skills needed to be successful in a cloud architecture role. Course Delivery Option: Classroom, Online/Distance Learning/Distance Learning Sequence and frequency of class sessions: Every 6 weeks Related Job Titles/Occupations Software Developers, Applications SCO Code 15-1132.00 Instruction Details Students will learn how to analyze and deploy infrastructure components such as networks, storage systems, and application services. Students will be prepared to take the Google Cloud certification exam. Program In Duration: Course Name Google Cloud Clock Hours Duration Maximum Completion Time 160 hours 8 weeks 12 weeks Pre -Requisite: Basic Computer Knowledge Instructional Material: Textbook Google Cloud Certified Professional Cloud Architect: Introducing Google Cloud (Third Edition) by Soumen Chatteriee Total Charges for Period of Attendance & Estimated charges for the entire program: $4,025.00 Tuition Fee: $3,375; Registration Fee: $75 (Non-refundable); Book: $75.00; Equipment $500 Requirement for completing the program End of the program students is required to complete all the projects and lab work assigned during the program. Students will get the course completion certificate after completing the examination and the projects. Students may take the Google Cloud certification exam. 92 Linux System Administration Program Description Linux Administrator is responsible for developing and maintaining Linux deployment standards, maintaining existing systems, and implementing new technologies. Linux is a Unix -lice operating system that was designed to provide personal computer users a free or very low-cost operating system comparable to traditional. Course Objectives Linux administration course teaches students how to install, configure, and maintain a Linux system in a networked environment. Upon completion of this course, students will be prepared to competently maintain a Linux system in a networked business environment. Course Delivery Option: Classroom, Online/Distance Learning Sequence and frequency of class sessions: Every 6 weeks Related Job Titles/Occupations Computer System Analyst SOC Code 15-1211 Computer User support Analyst SOC Code 15-1232 Instruction Details This program covers basic installation, operating, and troubleshooting services for the Linux operating system and hardware on workstations and servers. Basic system administration tasks are also covered. This course will prepare for the Liam Certification exam. Program In Duration: Course Name Clock Hours Duration Maximum Completion Time Linux System Administration 160 hours 8 weeks 12 weeks Pre -requisite: Basic Computer Knowledge Total Charees For Period of Attendance & Estimated charees for the entire program: $3,595.00 Tuition Fee: $2870; Registration Fee: (Non —Refundable): $75; Book: $150; Equipment: $500 Instructional Material: Oracle Linux Fundamentals- eBook from Oracle University Requirement for completing the program: Student are required to take 1ZO-409 Exam: Oracle Linux Fundamentals 94 Machine Learning, Data Science and Deep Learning Program Description This package provides an understanding of the foundations of data science and its applications and a broad introduction to machine learning and algorithms and learns how the data science process can be used to address business problems. In this course, you will also learn about the basics of deep neural networks and their applications to various tasks. The course aim is to present the mathematical, statistical, and computational challenges of building stable representations for high -dimensional data. Course Objectives • Design one or more services or applications within an organization • Understand the processes of the business well for creating a cohesive product vision. • Responsible for building and integration of computer systems and information for meeting specific needs • Learn the tools required for building Deep Learning models. • Explore multiple architectures and understand how to fine-tune and continuously improve models • Learn how the same task can be solved using multiple Deep Learning approaches • How machine learning uses algorithms to search for patterns in data • Learn the principles of machine learning and the importance of algorithms. • Understanding of machine learning Learn how complex data can be harnessed to grow and scale an organization Course Delivery Option: Classroom, Online/Distance Learning/Distance Learning Sequence and frequency of class sessions: Every 6 weeks Related Job Titles/Occupations Software Developers, Applications SCO Code 15-1132.00 Instruction Details The courses will discuss the recent applications of machine learning, such as robotic control, data mining, autonomous navigation, bioinformatics, speech recognition, and text and web data processing. The course will teach how to develop your planning and strategy skills by implementing a data science project. The course will teach students how to transform their businesses using the cloud. The students will able to learn how to secure a cloud computing service platform, its advantages on functionality to help businesses scale and grow. Students will also loam to run web and application servers in the cloud to host dynamic websites. Students will have significant familiarity with the subject and be able to apply Deep Learning to a variety of tasks. They will also be positioned to understand much of the current literature on the topic and extend their knowledge through further study. Program In Duration: Course Name Clock Hours Duration Maximum Completion Time Machine Learning, Data Science and Deep Learning 540 hours 27 weeks 40.5 weeks Pre -Requisite: Basic Computer Knowledge 96 Program Description Microsoft Azure is a cloud platform that provides infrastructure, managed services that you might need for your business applications. It is suited for businesses that want to leverage cloud servers. Course Objectives • Deploy and configure Azure infrastructure • Implement workloads and security on Azure • Create and deploy apps on Azure • Implement Azure authentication and secure data Course Delivery Option: Classroom, Online/Distance Learning/Distance Learning Sequence and frequency of class sessions: Every 6 weeks Related Job Titles/Occupations Software Developers, Applications SCO Code 15-1132.00 Instruction Details This course provides you with a deep understanding of the entire administrative lifecycle in Azure environments. Program In Duration: Course Name Clock Homy Duration Maximum Completion Time Microsoft Azure 160 hours 8 weeks 12 weeks Pre -Requisite: Basic Computer Knowledge Instructional Material: Textbook Exam AZ-300 & AZ-301 Study & Lab Guide Part 1: Microsoft Certified Azure Solutions Architect Expert by Harinder Kohli Total Charges for Period of Attendance & Estimated charges for the entire uro2ram: $4,025.00 Tuition Fee: $3, 375; Registration Fee: $75 (Non-refundable); Book- $75.00; Equipment: $500 Requirement for completing the program End of the program students is required to complete all the projects and lab work assigned during the program. Students will get the course completion certificate after completing the examination and the projects. The student may take the Microsoft Azure certification exam R Program Description Prepare for certification in Windows 10 Configuration and learn everything you need to pass the exam. This series is for anyone who wants to achieve MCTS 70-680 certification. This course is intended for Windows 10 desktop support technicians who resolve Tier 1 and 2 problems on desktop computers. Candidates for the Microsoft Certified Technology Specialist in Windows Server 2019 Active Directory Configuration (MCTS: WS08 Active Directory Configuration) demonstrate an IT professional's in-depth, current skills on Active Directory, network infrastructure, or applications infrastructure. Exam 70-640. This exam measures your ability to accomplish the technical tasks listed below. The student will be able to work with Windows Server 2019 Enterprise Infrastructure. The program provides the skills necessary to gain Microsoft's Server 2019 MCITP Network Administrator (Microsoft Certified IT Professional) certification. The MCITP credential provides widely recognized, objective validation of an individual's ability to perform critical, current information technology (IT) job duties using Microsoft technologies to the best advantage. The program Windows Server Administration Tools enables IT, administrators, to manage roles and features that are installed on computers that are running Windows Server© 2019 R2, Windows Server® 2019, or Windows Server& 2019, from a remote computer that is running Windows 10 or Windows 10 with SPl. Course Objectives A complete and detailed walkthrough of Windows 10 installation, upgrades, migration and deployment Detailed instruction on VPN's, encryption, file management, and automated backup configurations Identify and Resolve Desktop Application Issues Identify the Cause of and Resolve Networking Issues Manage and Maintain Systems That Run Windows 10 Support Mobile Users Identify die Cause of and Resolve Security Issues Describe the features and functionality of Active Directory Domain Services. Perform secure and efficient administration of Active Directory. Improve the security of authentication in an AD DS Domain. Configure the Domain Name System. Administer AD DS domain controllers. Manage sites and Active Directory Replication. Monitor maintenance and back up directory Service to ensure Directory Service continuity. Manage multiple domains and forests. Manage User Desktops with Group Policy. Manage enterprise security and configuration by using Group Policy settings. Secure administration. Design IIS for Web -based applications. Design file and print service specific to the needs of a given scenario Design file replication and caching to support branch office and mobile users. Identify different ways that applications and data can be configured to support business continuity and select an appropriate method for a given scenario Design a virtualization infrastructure. Design and implement a WSUS solution Install and configure Windows 2019 Server Install, configure, manage, and support a network infrastructure that uses Microsoft Windows 2019 server Gain skills needed to create a networking services infrastructure design that supports the required network applications Learn network solution technologies including DIICP, IP, OSPP, RIP, and IGMP 100 Instructional Material: Exam 70-680: Windows 10 Configuration with Lab Manual Set (Microsoft Official Academic Course Series) by Microsoft Official Academic Course MCITP Self -Paced Training Kit (Exam 70-685): Windows 10, Enterprise Desktop Support Technician (Pro - Certification... by Tony Northrup and J. C. Mackin Self -Paced Training Kit (Exam 70-640): Configuring Windows Server 2019 Active Directory (Self -Paced Training Kits... by Dan Holme, Nelson Ruest, Danielle Ruest, and Jason Kellington MCITP Guide to Microsoft Windows Server 2019, Enterprise Administration (Exam # 70-647) (Mcts) by Danil Gibson Self -Paced Training Kit Exam 70-642: Configuring Windows Server 2019 Network Infrastructure by Tony Northrup and J.C. Mackin Total Charges for Period of Attendance & Estimated charges for the entire program: $13,575.00 Tuition Fee: $13000; Registration Fee: (Non Refundable): $75; Book: $500 Requirement for completing the program: Student required completing the program and may take the exam offered by Microsoft. 102 Microsoft: All In One Program Description Microsoft Office 2016 is the current version of the company's software package that features several productivity applications, including Word, PowerPoint, and Excel. Course Objectives • Use an integrated software package, specifically the applications included in the Microsoft Office suite • Demonstrate marketable skills for enhanced employment opportunities • Describe proper computer techniques for designing and producing various types of documents • Demonstrate the common commands and techniques used in working with the Windows desktop • Use WordPad and MSWord to create various types of documents • Create headings and titles with Word Art • Create and format spreadsheets, including the use of mathematical formulas • Demonstrate a working knowledge of computer database functions, including putting, processing, querying and outputting data • Define computer terminology in definition matching quizzes • Use a presentation application to create a presentation containing both text and graphics • Copy data from one MS Office application to another application in the suite • Use e-mail and the Internet to send Word and Excel file attachments Course Delivery Option: Classroom, Online/Distance Learning Sequence and frequency of class sessions: Every 6 weeks Related Job Titles/Occupations Customer Service SOC CODE 43-4051 Database Administrator SOC CODE 15-1140 Office Administrator SOC CODE 43-0000 Instruction Details This course uses the Microsoft Office suite to teach students computer basics, including Windows, word processing, spreadsheets, data processing, graphics, Internet, and e-mail. Students learn how to use all the applications in the MS Office suite and how to transfer data from one application to another. After course completion, students will be able to use these programs for business and personal use Program In Duration: Course Name Clock Hours Duration Maximum Completion Time Microsoft All in One 80 hours 4 weeks 8 weeks Pre -requisite: Basic Computer Knowledge Instructional Material: - Microsoft Office 2016: Introductory (Shelly Cashman Series(r) Office 2016) by Gary B. Shelly and Misty E. Vermaat Total Charges for Period of Attendance & Estimated charges for the entire Dro2ram: $1.775.00 Tuition Fee: $1000; Registration Fee: (Non Refundable): $75; Book: $200; Equipment: $500 Requirement for completing the program: End of the program students are required to take a final exam in Microsoft Office suite Word, Excel, and PowerPoint. Students will get the course completion certificate after completing the examination and the projects. 104 Microsoft PowerPoint: Microsoft@a Office PowerPoint 2016 — Students will learn how to create new presentation slides using the slide layout and design template. The student will earn how to use the animation and sounds on the presentation slides to make it a professional and innovative slide show presentation. uickBooks for Accounting: This program will help students learn or review fundamental accounting concepts and principles using QuickBooks and Analysis of business events. It teaches how to set up a chart of Accounts, Create a new item list, Vendor list, Employer list, etc. Program in Duration: Course Name MS Office professional & QuickBooks for Accounting Clock Hours Duration Maximum Completion Time 320 hours 16 weeks 24 weeks Pre -Requisite: Basic Computer Knowledge Instructional Material: - Microsoft Office 2016: Introductory (Shelly Cashman Series(r) Office 2016) by Gary B. Shelly and Misty E. Vennaat - Powerpoint slides and Microsoft and Bookkeeping related project work Mastering in Double -Entry Bookkeeping QuickBooks Pro software 2020 Total Charges for Period of Attendance & Estimated charges for the entire program: $5,500.00 Tuition Fee: $4625; Registration Fee: (Non Refundable): $75; Book: $ 300; Equipment: $500 Requirement for completing the program: Advisor' Orogr m End of the program students is required to take a final exam in Microsoft Office suite Word, Excel, PowerPoint, and bookkeeping concepts. For QuickBooks, students are required to take three final projects. Students will get the course completion certificate after completing the examination and the projects. 106 Instruction Details Oracle Database 12c Administration I: This Oracle Database I Ig: Administration Workshop I — In this course, you will learn how to create an operational database and effectively manage the various structures effectively and efficiently. This includes performance monitoring, database security, user management, and backup/recovery techniques. Oracle Database 12c Administration II: This Oracle Database I Ig: Administration Workshop II Release 2 training takes the database administrator beyond the basic tasks covered in the first workshop. You will begin by gaining a deep understanding of the most important responsibilities a DBA has: performing backup and recovery. Program In Duration: Course Name Clock Hours Duration Maximum Completion Time Oracle 12c 240 hours 12 weeks 18 weeks Pre -requisite: Basic Computer knowledge Instructional Material: Oracle University eBook- Oracle Database 12c-Admin I Oracle University eBook- Oracle Database 12c- Admin II Total Charges for Period of Attendance & Estimated charges for the entire program: $6,200.00 Tuition Fee: $5375; Registration Fee: (Non Refundable): $75; Book: $250; Equipment: $500 Requirement for completing the program: Student required completing the program and may take the exam: Oracle Database 12c: Administration 1 exam (1Z0-052) offered by Oracle. Student required completing the program and may take the exam: Oracle Database 12c: Administration II - 1ZO-053 offered by Oracle. 108 Instructional Material: Textbook Oracle University eBook- Oracle Financials I li/Rel12 Oracle University eBook— System Administration Oracle University eBook— General Ledger Oracle University eBook —Accounts Receivable Oracle University eBook —Accounts Payable PMP Exam Prep, Eighth Edition: Rita's Course in a Book for Passing the PMP Exam [Paperback] Rita Mulcahy Supplies: PMP Exam Simulation software, flashcards Total Charges for Period of Attendance & Estimated charges for the entire program: $6,500.00 Tuition Fee: $5625; Registration Fee: (Non Refundable): $75; Book: $300; Equipment: $500 Requirement to obtain Certification from Oracle and Project Management Institute Students should complete the program at Amfasoft — Oracle Authorized Education Center The student may take the PMP certification exam Student required completing the program and may take the following exams 1ZO-516 Oracle EBS R12.1 General Ledger Essentials 1ZO-517 Oracle EBS R12.1 Payables Essentials 1ZO-518 Oracle EBS R12.1 Receivables Essentials 110 Total Charges for Period of Attendance & Estimated charges for the entire program: $3,325.00 Tuition Fee: $2650; Registration Fee: (Non Refundable): $75; Book: $100; Equipment: $500 Requirement for completing the program at Amfasoft — Oracle Authorized Education Center Student required completing the program and may take the exam: 1ZO-206 offered by Oracle. 112 Program Description This program focuses on Oracle Database Administration II, backup recovery, networking, and performance tuning. Included are theory and hands-on practice using the Oracle database engine, Oracle server, Oracle NET, Oracle Enterprise Manager, and tuning tools. Course Objectives • Manage data concurrency • Monitor performance • Describe Oracle Database Architecture • Back and recover a database (and its parts) with RMAN (command -line and Enterprise Manager) • Use flashback technology to view past states of data and to revert either objects or the entire database to a past state • Use an appropriate and flexible memory configuration for your database • Identify burdensome database sessions and poorly performing SQL • Configure the Oracle Database for optimal recovery • Configure the database instance such that resources are appropriately allocated among sessions and tasks • Schedule jobs to run inside or outside of the database • Use compression to optimize database storage and duplicate a database Course Delivery Option: Classroom, Online/Distance Learning Sequence and frequency of class sessions: Every 6 weeks Related Job Titles/Occupations Software Developers and Programmers SOC Code 15-1130 Computer Operators SOC Code 15-1100 Database Administrator SOC Code 15-1140 Instruction Details Oracle Database 12c- Administration D: This Oracle Database 1 lg: Administration Workshop II Release 2 training takes the database administrator beyond the basic tasks covered in the first workshop. You will begin by gaining a deep understanding of the most important responsibilities a DBA has: performing backup and recovery. Program In Duration: Course Name Clock Hours Duration Maximum Completion Time Oracle Database Admin II 160 hours 8 weeks 12 weeks Pre -requisite: Oracle Database 12C: Administration I 114 Oracle Developer 12c Program Description This training track will prepare students for Oracle PL/SQL Developer Certified Associate. An Oracle SQL and PL/SQL developer can work as a database developer where he will be working with database objects or can work on any enterprise -wide application which is using Oracle as a back end. Course Objectives • Understand the environment and context in which PL/SQL operates. • Consider the advantages and benefits of PL/SQL within a database environment. • Declaring program variables and complex data types. • Developing logic within PL/SQL program blocks. • Build Oracle Forms/Reports by using Oracle Forms/Report • Working in a graphical user interface environment include three tear methodology • Customize faros with user input items groups. • Modify data access by creating event -related triggers. • Build a variety of standard and custom reports • Retrieve, display, and fonnat data in specific styles such as tabular, matrix, mailing labels, and letter reports Course Delivery Option: Classroom, Online/Distance Learning Sequence and frequency of class sessions: Every 6 weeks Related Job Titles/Occupations Software Developers SOC Code 15-1252 Instruction Details Oracle PL/SOL: It offers students an extensive introduction to PL/SQL programming language, and also, students learn to create PL/SQL blocks Oracle Forms and Reports: This course covers the Form/Report Builder tool which allows developing sophisticated applications that can be deployed in either a Client/Server of the web environment. The course considered include use of the wizards, building master -detail data blocks, including GUI controls, customized menu bars, and many other subjects Program In Duration: Course Name Clock IIours Duration Maximum Completion Time Oracle Developer 12c 200 hours 10 weeks 15 weeks Pre -requisite: Introduction to SQL Instructional Material: Oracle University eBook- Oracle PL/SQL, Oracle Forms and Oracle Reports 116 Program Description This course explains how an Oracle Re112 Financials System is implemented & used by a company. The course provides the knowledge necessary for end -users & implementers to understand & use Oracle Financial Applications using the cloud. Course Objectives • Various development methodologies -How to write a test plan -Test types to be considered -Effective and efficient test writing techniques Course Delivery Option: Classroom, Online/Distance Learning Sequence and frequency of class sessions: Every 6 weeks Related Job Titles/Occupations Computer and Information System SOC Code 11-3021 Computer Programmers SOC Code 15-1131 Software Developers and Programmers SOC Code 15-1130 Computer Systems Analysts SOC Code 15-1121 Computer Operators SOC Code 15-1100 Instruction Details Oracle System Administration: This course gives a better understanding of how to effectively control security, monitor your system, and handle day-to-day system administrator tasks for Oracle E-Business Suite applications so that your organization can more rapidly realize the full value of Oracle E-Business Suite. Oracle General Ledger: This course will help you maximize accounting process efficiency across the enterprise, while still achieving a high level of information and set up security. It will teach you how Oracle General Ledger integrates with the eBusiness Suite of applications. Oracle Accounts Payable: R12.x Oracle Payables Management Fundamentals. This course will be applicable for students who have implemented Oracle E-Business Suite Release 12 or Oracle E-Business Suite 12.1. In this course, students will learn how to set up and use Oracle Payables to manage the accounts payable process. Oracle Accounts Receivables: This R12.X Oracle Receivables Management training teaches you to set up and use Oracle Receivables to manage receivables processing. Learn to manage parties & customer accounts, process invoices using Auto -Invoice, enter & complete invoices Program In Duration: Course Name Clock Hours Duration Maximum Completion Time Oracle Financials Cloud 240 Hours 12 Weeks 18 Weeks Pre -requisite: Basic Computer Knowledge 118 Program Description This course explains how an Oracle Rol12 Manufacturing module is implemented & used by a company. The course provides the knowledge necessary for end -users & implementers to understand and use Oracle Manufacturing Applications. In this course, students learn key concepts and terms specific to using & administrating Oracle Manufacturing. Course Objectives • Use Oracle Manufacturing open interfaces and APIs • Understand Oracle Inventory's major features and processes • Understand Bills of Material and Engineering's major features and processes • Understanding Oracle Order Management • Describing the Order Management Process Flow • Understanding Oracle Work in Process Course Delivery Option: Classroom, Online/Distance Learning Sequence and frequency of class sessions: Every 6 weeks Related Job Titles/Occupations Computer and Information System SOC Code 11-3021 Software Developers and Programmers SOC Code 15-1130 Computer Systems Analysts SOC Code 15-1121 Computer Operators SOC Code 15-1100 Instruction Details Oracle Order Manasement: This course, students learn about the basic order capture and order fulfillment flows that Oracle Order Management facilitates, and also learn how to perform setup steps, including transaction type, document sequence, order import, and hold setup, that enables these flows Oracle Inventory: Students will learn how to focus on the features, functions, and benefits of the Oracle Inventory application. Students will learn how to set up items, how to use the various inventory controls available, how to do transactions, transfers, and inventory moves, inventory replenishment, cycle counting, and physical inventory. Students will also learn where Inventory fits in the overall enterprise structure. Oracle Bill of Materials: Students will learn to use Oracle Bills of Material to define different types of bills of material to accommodate various business models and scenarios. Additionally, students will learn to use Oracle Engineering to create and implement engineering change orders. They will learn how to set up, implement, and use a bill of material and engineering information Oracle Work in Process: This course will demonstrate how to set up your environment, use multiple manufacturing modes, create discrete jobs, manage resources and material, and perform shop floor transactions. 120 Program Description This Oracle Database: Introduction to SQL training helps you write subqueries, combine multiple queries into a single query using SET operators, and report aggregated data using group functions. Learn this and more through hands-on exercises. Course Objectives • Understand the basic concepts of relational databases to ensure refined Code by developers. • Create reports of sorted and restricted data. • Run data manipulation statements (DML). • Control database access to specific objects. • Manage schema objects. • Manage objects with data dictionary views. • Retrieve row and column data from tables Course Delivery Option: Classroom, Online/Distance Leaning Sequence and frequency of class sessions: Every 6 weeks Related Job Titles/Occupations Software Developers and Programmers SOC Code 15-1130 Computer Operators SOC Code 15-1100 Database Administrator SOC Code 15-1140 Instruction Details Oracle SQL - This course will help you understand the advanced features of SQL. Learning these features will help you query and manipulate data within the database, use the dictionary views to retrieve metadata, and create reports about their schema objects. Some of the date -time functions available in the Oracle Database are also covered. This course also discusses how to use regular expression support in SQL through expert instruction. Program In Duration: Course Name Clock Hours Duration Maximum Completion Time Oracle SQL 12c 160 hours 8 weeks 12 weeks Pre -requisite: Basic computer knowledge Instructional Material: Oracle University eBook Total Charles For Period of Attendance & Estimated charges for entire proaram:$3,075.00 Tuition Fee: $2300; Registration Fee: (Non —Refundable): $75; Book: $200; Equipment: $500 Requirement for completing the program: Students should complete the program at Amfasoft— Oracle Authorized Education Center. Student required completing the program and may take the following exams Oracle SQL: Exam 1ZO-051 122 Program Description This payroll certification is a valuable, objective credential that verifies a specified level of knowledge, skills, and abilities in the payroll profession. Certification helps individuals demonstrate their payroll expertise, secure promotions, advance their careers, and enhance their standing within the profession. Course Objectives The course will give a specified level of knowledge, skills, and abilities to demonstrate in the Entry-level Payroll Professional. Certification helps individuals demonstrate their payroll expertise, advance their careers, and enhance their standing within the profession of Payroll. There are no payroll experience requirements to take this exam. Course Delivery Option: Classroom, Online/Distance Learning Sequence and frequency of class sessions: Every 6 weeks Related Job Titles/Occupations Payroll and Time Keeping Clerics SOC Code 43-3051 Bookkeeping, Accounting, and Auditing Clerks SOC Code 43-3031 Receptionists and Information Clerks SOC Code 43-4171 Office Clerks, General SOC Code 43-9061 Instruction Details This payroll certification is a valuable, objective credential that verifies a specified level of knowledge, skills, and abilities in the payroll profession. The course covers the skills and knowledge to pass the Fundamental Payroll Certification (FPC) exam. The FPC is a certification credential for payroll beginners and service and support professionals with payroll knowledge. Program In Duration: Course Name Clock Hours Duration Maximum Completion Time Payroll Certification 240 hours 12 weeks 18 weeks Pre -requisite: Basic Computer Inowledge Instructional Material: Textbooks: Mastering Payroll I — Textbook from AIPB Mastering Payroll II —Textbook from AIPB Total Charges for Period of Attendance & Estimated charges for the entire program: $5900.00 Tuition Fee: $5725; Registration Pee: (Non —Refundable): $75; Book: $100 Requirement for completing the program: The student may take the Payroll two certification exams offered by AIPB 124 Program Description Proiect Management: Helps individuals gain skills to prepare for the PMP® exam through practice exams and workshops. The student leaning outcomes are consistent with the skills requirements and objectives of the program as stated by several employers within the community. They reflect the required occupational and academic knowledge, skills, and competencies PMI- ACP Exam Prep: This program prepares individuals with Agile Certified Practitioner Certification: PMI- ACP certification. The student will able to use agile practices in their projects while demonstrating their increased professional versatility through agile tools and techniques. PMI-ACP certification carries a higher level of professional credibility as it requires a combination of agile training, experience working on agile projects, and examination of agile principles, practices, tools, and techniques. This global certification also supports individuals in meeting the needs of organizations that rely on project practitioners to apply a diversity of methods to their project management. Course Objectives • Prepare students for the PMP certification exam using PMP Exam Prep, Eighth Edition: Rita's Course in a Boole for Passing the PMP Exam. • Satisfy PMI's PM education requirement of 35 contact hours. Understanding of the principles and values behind Agile and Serum Understanding of Agile and Scrum values, principles, and preparation for certification Course Delivery Option: Classroom, Online/Distance Learning Sequence and frequency of class sessions: Every 6 weeks Related Job Titles/Occupations Project Management Specialist SOC Code 13-1082 Managers, All others SOC Code 11-9199 General and Operations Managers SOC Code 11-1021 Industrial Production Managers SOC Code 11-3051 Purchasing Managers SOC Code 11-3061 Instruction Details Proiect Management: This comprehensive course provides participants with an overview of the essential elements of Project Management and the project management life cycle. The course is designed to help you to get hands-on experience, and to prepare for the PMP exam. The course covers essential project management skills which include: Initiating, Planning, Executing, Monitoring, Mapping, Controlling, and Closing process. PMI- ACP Exam Prep: This course is designed to provide an overview of Scrum as well as an understanding of the responsibilities of the roles in a Scrum project to provide a foundation for understanding the methodology. Program In Duration: Course Name Project Management & PMI-ACP Exam Prop Clock Hours Duration 400 hours 20 weeks Maximum Completion Time 30 weeks 126 Program Description PMI-ACP Exam Prep: This program prepares individuals with Agile Certified Practitioner Certification: PMI- ACP certification. The student will able to use agile practices in their projects while demonstrating their increased professional versatility through agile tools and techniques. PMI-ACP certification carries a higher level of professional credibility as it requires a combination of agile training, experience working on agile projects, and examination of agile principles, practices, tools, slid techniques. This global certification also supports individuals in meeting the needs of organizations that rely on project practitioners to apply a diversity of methods to their project management. MS Project: MS Project programs are designed to give professionals the knowledge to plan and lead complex projects in their organization effectively. And, to provide them with practical experiences that will build their confidence in this important field. Course Objective • Understanding of the principles and values behind Agile and Scrum • Understanding of Agile and Scrum values, principles, and preparation for certification Course Delivery Option: Classroom, Online/Distance Learning Sequence and frequency of class sessions: Every 6 weeks Related Job Titles/Occupations Project Management Specialist SOC Code 13-1082 Managers, All others SOC Code 11-9199 General and Operations Managers SOC Code 11-1021 Industrial Production Managers SOC Code 11-3051 Purchasing Managers SOC Code 11-3061 Instruction Details PMI- ACP Exam Prep: This course is designed to provide an overview of Scrum as well as an understanding of the responsibilities of the roles in a Scrum project to provide a foundation for understanding the methodology. MS Project: This program also includes Microsoft Project applications training. MS project course will allow students to work with a project plan once it reaches the project implementation phase. Program In Duration: Course Name PMI- ACP Exam Prep & MS Project Clock Hours Duration 320 hours 16 weeks Pre -requisite: Basic Computer Knowledge Maximum Completion Time 24 weeks 128 PMP & MS PROJECT Program Description Project Management and MS Project programs are designed to give professionals the knowledge to plan and lead complex projects in their organization effectively. And, to provide them with practical experiences that will build their confidence in this important field. Course Objective Prepare students for the PMP certification exam using PMP Exam Prep, Eighth Edition: Rita's Course in a Book for Passing the PMP Exam. Satisfy PMI's PM education requirement of 35 contact hours. Create and Manage A Project Schedule Using MS Project 2010 Manage Tasks by Organizing Tasks and Setting Task Relationships. • Manage Resources for A Project. • Finalize A Project Plan. • Exchange Project Plan Data with Other Applications. Update A Project Plan. • Manage Project Costs. • Teach Project management principles according to the Project management Institute, A Guide to the Project Management Body of Knowledge, (PMBOK(M Guide)- Fifth Edition, Project Management Institute, Inc. 2013 Prepare students for the PMP certification exam using PMP Exam Prep, Eighth Edition: Rita's Course in a Book for Passing the PMP Exam. • Satisfy PMI's PM education requirement of 35 contact hours. Course Delivery Option: Classroom, Online/Distance Learning Sequence and frequency of class sessions: Every 6 weeks Related Job Titles/Occupations Financial Managers SOC Code 11-3031 General and Operations Manager SOC Code 11-1021 Industrial Production manager SOC Code 11-3051 Purchasing Manager SOC Code 11-3061 Managers, All others SOC Code 11-9199 Instruction Details Project Management: This comprehensive course provides participants with an overview of the essential elements of Project Management and the project management life cycle. The course is designed to help you to get hands-on experience, and to prepare for the PMP exam. MS Project: This program also includes Microsoft Project applications training. MS project course will allow students to work with a project plan once it reaches the project implementation phase. Program In Duration: Course Name Clock Hours Duration Maximum Completion Time PMP & MS Project 400 hours 20 weeks 30 weeks 130 Project Management Program Description Project Management helps individuals gain skills to prepare for the PMP® exam through practice exams and workshops. The student learning outcomes are consistent with the skills requirements and objectives of the program as stated by several employers within the community. They reflect the required occupational and academic knowledge, skills and competencies Course Objectives • Prepare students for the PMP certification exam using PMP Exam Prep, Eighth Edition: Rita's Course in a Boole for Passing the PMP Exam. Satisfy PMI's PM education requirement of 35 contact hours. Course Delivery Option: Classroom, Online/Distance Learning Sequence and frequency of class sessions: Every 6 weeks Related Job Titles/Occupations General and Operations Managers SOC Code 11-1021 Industrial Production Managers SOC Code 11-3051 Purchasing Managers SOC Code 11-3061 Managers, All Other SOC Code 11-9199 Instruction Details Project Management: This comprehensive course provides participants with an overview of the essential elements of Project Management and the project management life cycle. The course is designed to help you to get hands-on experience, and to prepare for the PMP exam. The course covers essential project management skills which include: Initiating, Planning, Executing, Monitoring, Mapping, Controlling, and Closing process. Program In Duration: Course Name Clock Hours Duration Maximum Completion Time Project Management 240 hours 12 weeks IS weeks Pre -requisite: Basic Computer Knowledge Instructional Material: Textbooks: PMP Exam Prep, Eighth Edition: Rita's Course in a Book for Passing the PMP Exam [Paperback] Rita Mulcahy PowerPoint Materials and Projects Snpplie : PMP Exam Simulation software, flashcards 132 Program Description This course teaches you the programming and problem -solving techniques using Python. The course emphasizes the principles of software development, style, and testing. Course Objectives Learn the skills necessary to perform python related programming techniques Learn how Python supports other programming tasks related to web servers and big data analytics Course Delivery Option: Classroom, Online/Distance Learning Sequence and frequency of class sessions: Every 6 weeks Related Job Titles/Occupations Software Developers, Applications SCO Code 15-1132.00 Instruction Details The course will provide hands-on guided practice labs using graphics and GUIs to help develop fluency and understanding of python programming. Program In Duration: Course Name Python Programming Clock Hours Duration Maximum Completion Time 240 hours 12 weeks 15 weeks Pre -Requisite: Basic Computer Knowledge Instructional Material: Textbook Python for Beginners: 2 Books in 1: Python Programming for Beginners, Python Workbook by PROGRAMMING LANGUAGES ACADEMY Total Charees for Period of Attendance & Estimated charees for the entire program: $4,875.00 Tuition Fee: $3,925; Registration Fee. $75 (Non-refundable); Book: $75.00; Equipment: $500 Requirement for completing the program End of the program students is required to complete all the projects and lab work assigned during the program. Students will get the course completion certificate after completing the examination and the projects. The student may take the Python Programming certification exam 134 Program Description As an administrator with a broad knowledge of Salesforce applications, you configure and manage Sales and Service Cloud applications and suggest ways for your company to get even more from additional features and capabilities. With an Administrator credential, you will demonstrate core knowledge and your ability to take on the responsibilities of this job. It is an important investment in your career as an Administrator. Course Objectives • Describe the Organization Setup Identify the User Setup Distinguish Global User Interface Explain Security and Access Describe the Standard and Custom Objects Describe Sales Cloud and Service Applications Describe the Activity and Data Management Describe the Content and Folder Management Describe Analytics — Reports and Dashboards Describe Workflow Automation Identify Desktop and Mobile Administration Course Delivery Option: Classroom, Online/Distance Learning Sequence and frequency of class sessions: Every 6 weeks Related Job Titles/Occupations Computer Support Specialists SOC Code15-1150 Computer Programmers SOC Code 15-1131 Computer and Information Analyst SOC Code 15-1120 Instruction Details: To enable participants to have an understanding of Salesforce CRM business functionality, configurations, and other administrative tasks. The course structure is also designed for participants to clear Salesforce certification for administration. Program In Duration: Course Name Clock Hours Duration Maximum Completion Time Salesforce Administrator 200 hours 10 weeks 15 weeks Pre -requisite: Basic Computer Inowledge Instructional Material: Salesforce CRM - The Definitive Admin Handbook - Fifth Edition PowerPoint slides and projects Total Charles For Period of Attendance & Estimated charges for the entire program: $4.875.00 Tuition Fee: $4200; Registration Fee: (Non Refundable): $75; Book: $100; Equipment: $500 Requirement for completing the program: Students may take the Salesforce Administrator certification exam. Students will get the course completion certificate after completing the examination and the projects. 136 Program Description This course is an essential study for users of all R/3 modules, regardless of the organization's business/industry classification. To fully exploit the functionality of R/3 3.0, business users need to be both confident and proficient in the use of all the main navigational and systems functionality of SAP. This course will provide R/3 users with the knowledge and skills to perform regular tasks and procedures, including customizing activities. The program covers an introduction to SAP, Financial, Controlling, and Sales and Distribution modules. In Financials, the topics will cover are Accounts Receivable/Payable functions with General Ledger and Assets Accounting. Course Objectives • Review SAP main Modules and functionalities • Navigate within SAP ECC 6.0 • Review SAP technical and implementation considerations Course Delivery Option: Classroom, Online/Distance Learning Sequence and frequency of class sessions: Every 6 weeks Related Job Titles/Occupations Computer and Information System SOC Code 11-3021 Computer Programmers SOC Code 15-1131 Software Developers and Programmers SOC Code 15-1130 Computer Systems Analysts SOC Code 15-1121 Computer Operators SOC Code 15-1100 Instruction Details SAP: FICO module is a powerful, integrated environment, dynamically interfacing Accounts Receivable/Payable functions with General Ledger and Assets Accounting. Students will encounter both FI and CO (Cost Center Controlling) in a business environment. SAP: SD module provides an overview of the business process in Sales and Distribution and also to process inquiries, quotations, orders, billing, shipping, and sales and distribution. The course shows how to process sales and use the function dining presale phases. Pre -requisite: Basic Computer Knowledge Program Duration Course Name Clock Hours Duration Maximum Completion time SAP: All in One 320 hours 16 weeks 24 weeks Instructional Material: Required Textbook: Configuring SAP ERP Financials and Controlling by Peter Jones. Implementing SAP R/3 Sales and Distribution by Williams, Glynn C. Powerpoint slides and SAP -related project work Total Charles For Period of Attendance & Estimated charges for the entire program: $6,500.00 Tuition Fee: $5725; Registration Fee: (Non —Refundable): $75; Book: $200; Equipment: $500 Requirement for completing the program: End of the program students is required to take a final exam with one project in each module. Students will get the course completion certificate after completing the examination and the projects. 138 Program Description This course covers the Sales and Distribution module in SAP application. Students will learn the business process related to sales and distribution, billing, shipping, and orders. Course Objectives • Understanding Overview of SD Processes • Understanding Basic Organizational Model in SAP • SAP Organizational Units & definitions • Different data types in SAP SD • Different Master data types in SAP SO Course Delivery Option: Classroom, Online/Distance Learning Sequence and frequency of class sessions: Every 6 weeks Related Job Titles/Occupations Sales Manager SOC Code l l-2022 Instruction Details SAP: SD module provides an overview of the business process in Sales and Distribution and to process inquiries, quotations, orders, billing, shipping, and sales and distribution. The course shows how to process sales and use the function during presale phases. Program and Duration: Course Name Clock Hours Duration Maximum Completion Time SAP SO 160 hours 8 weeks 12 weeks Pre -Requisite: Basic Computer Knowledge Instructional Material: Textbooks - Implementing SAP R/3 Sales and Distribution by Williams, Glynn C. - Powerpoint slides and SAP: SD related project work: Total Charges For Period of Attendance & Estimated charges for the entire program: $3,650.00 Tuition Fee: $3000; Registration Fee: (Non Refundable): $75; Book $75; Equipment: $500 Requirement for completing the program: End of the program students is required to take a final exam and SD project. Students will get the course completion certificate after completing the examination and the projects. 140 Program Description The program teaches basic software testing and Automation testing. Course Objectives Software Testing - Basics Design test strategy, test plan, test cases, test results Applying test methods in the software QA Course Delivery Option: Classroom, Online/Distance Learning Sequence and frequency of class sessions: Every 6 weeks Related Job Titles/Occupations Computer Support Specialists SOC Code 15-1150 Computer Systems Analysts SOC Code 15-1121 Instruction Details The student will learn how to write Test plans, Test cases, and Test scripts and understand the Software Development Life cycle and Role of QA. Program In Duration: Course Name Clock Hours Duration Maximum Completion Time Software Quality Assurance 160 hours 8 weeks 12 weeks Pre -requisite: Basic Computer Knowledge Instructional Material: Mastering Software Quality Assurance: Best Practices, Tools, and Techniques for Software Developers by Murali Chemuturi Total Charaes for Period of Attendance & Estimated charges for the entire program: $2,775.00 Tuition Fee: $2100; Registration Fee: (Non Refundable): $75; Book- $100; Equipment: $500 Requirement for completing the program: Students will get the course completion certificate after completing the examination and the projects. 142 Program Description The student learning the Unix Operating system and the skills required to operate the system. The program will teach the mechanisms for booting a computer, logging in, running applications, storing and retrieving files, etc. Course Objectives -Describe the architecture of the UNIX operating system -Log on and off the UNIX system -Use the UNIX system documentation -Communicate with other users on a system using the mail and write commands -Organize and manipulate files and directories -Use of the vi text editor to create and modify files -Use selected features of the Korn shell -Use UNIX utilities to create simple tools for the information processing Course Delivery Option: Classroom, Online/Distance Learning Sequence and frequency of class sessions: Every 6 weeks Related Job Titles/Occupations Computer and Information Systems Managers Computer Systems Analysts SOC Code 11-3021 SOC Code 15-1121 Computer Systems Administrator Network and computer system Administrator SOC Code 15-1140 SOC Code 15-1142 Computer Support Specialists, All Other SOC Code 15-1150 Instruction Details This course offers a comprehensive hands-on introduction to the UNIX operating system from logging in to file handling and management. Systems and network administrators and anyone in network operations will benefit from learning basic delivery structure, shell utilities, and shell scripting. This course combines lecture with lab work and home exercises. Program In Duration: Course Name Clock Hours Duration Maximum Completion Time Unix System Administration 160 hours 8 weeks 12 weeks Pre -requisite: Basic Computer Knowledge Instructional Material: Learning the UNIX Operating System, Fifth Edition by Jerry Peek, Grace Todino-Gonguet and John Strang Total Charges For Period of Attendance & Estimated charges for the entire program: $1875.00 Tuition Fee: $1,200; Registration Fee: (Non —Refundable): $75; Book: $100; Equipment: $500 Requirement for completing the program: The student may take the Unix Administration exam 144 Program Description The course covers a wide range of Android development topics. Provide essential lessons on various SDIC libraries and steps to build location -aware applications using GPS. Exam Code: AND-401 Course Objectives This course provides the required knowledge and skills to design and build a complete AudroidTM application. It delivers extensive training on the main Android SDIC components and its interactions. Course Delivery Option: Classroom, Online/Distance Learning Sequence and frequency of class sessions: Every 6 weeks Related Job Titles/Occupations Web Developers SOC Code 15-1134 Instruction Details The course covers a wide range of Android development topics. Provides essential lessons on various Android SDIC libraries. Step by step lab exercises to build Android Applications. Program in Duration: Course Name Web Development Android Certified Application Developer Clock Hours Duration 200 10 weeks Maximum Completion Time Pre -requisite: Knowledge of "Java Fundamentals for Android Development' Instructional Material: 15 weeks Textbook: AndroidTM Application Development Version 7, Nougat. Exam Code AND-401 Total Charees for Period of Attendance & Estimated charges for the entire program: $4,025.00 Tuition Fee: $3300; Registration Fee (Non Refundable): $75; Boolc: $150; Equipment: $500 Requirement for completing the program: End of the program students is required to take Exam Code: AND-401. Students will get the course completion certificate after completing the certification exam. 146 Program Description Prepare for certification in Windows 10 Configuration and learn everything you need to pass the exam. This series is for anyone who wants to achieve MCTS 70-680 certification Course Objectives -Prepares you for Microsoft's 70-680 exam: Windows 10, Configuration -Complete and detailed walkthrough of Windows 10 installation, upgrades, migration and deployment -Detailed instruction on VPN's, encryption, file management, and automated backup configurations Course Delivery Option: Classroom, Online/Distance Learning Sequence and frequency of class sessions: Every 6 weeks Related Job Titles/Occupations Network & Computer System Administrators SOC Code 15-1140 Computer Network Architects SOC Code 15-1143 Computer Network Support Specialists SOC Code 15-1152 Instruction Details Focused on Windows 10 configuration, this course targets the MCTS Exam for Windows 10 Configuring and includes the following skills -based instructional topics: histall or upgrade to Windows 10; migrate user data. Deploy system images and configure application compatibility. Implement IPv4, IPv6, wireless, VPN, mobile, and remote connectivity. Set up Internet Explorer® and Windows Firewall. Configure Windows BitLocker&, UAC, and access to shared resources. Manage devices, drivers, and disks. Monitor, update, back up, and performance -tuned your system Program In Duration: Course Name Clock Hours Duration Maximum Completion Time Windows 10 Configuration 100 hours 5 weeks 7.5 weeks Pre -requisite: Basic Computer Knowledge Total Charees For Period of Attendance & Estimated charges for the entire program: $3,500.00 Tuition Fee: $2825; Registration Fee: (Non —Refundable): $75; Book: $100; Equipment: $500 Instructional Material: Textbook: Exam 70-680: Windows 10 Configuration with Lab Manual Set (Microsoft Official Academic Course Series) by Microsoft Official Academic Course Program Description This course is intended for Windows 10 desktop support technicians who resolve Tier 1 and 2 problems on desktop computers. Course Objectives •Identify and Resolve Desktop Application Issues -Identify the Cause of and Resolve Networking Issues -Manage and Maintain Systems That Run Windows 10 -Support Mobile Users •Identify the Cause of and Resolve Security Issues Course Delivery Option: Classroom, Online/Distance Learning Sequence and frequency of class sessions: Every 6 weeks Related Job Titles/Occupations Network & Computer System Administrators SOC Code 15-1140 Computer Network Architects SOC Code 15-1143 Computer Network Support Specialists SOC Code 15-1152 Instruction Details Focused on planning and managing a client life -cycle strategy, designing a standard image and client configurations, planning Windows 10 client deployment, managing application compatibility, and identifying and resolving issues with deployment and configuration Program In Duration: Course Name Clock Hours Duration Maximum Completion Time Windows 10 Enterprise Desktop 100 hours 5 weeks 7.5 weeks Pre -requisite: Basic Computer Knowledge Instructional Material: Textbook: MCITP Self -Paced Training Kit (Exam 70-685): Windows 10, Enterprise Desktop Support Technician (Pro - Certification... by Tony Northrup and J.C. Mackin Total Chames For Period of Attendance & Estimated charges for entire program:$3,500.00 Tuition Fee: $2825; Registration Fee: (]Von —Refundable): $75; Book: $!00; Equipment: $500 Requirement for completing the program: The student may take the (Exam 70-685): Windows 10, Enterprise Desktop Support Technician 150 Program Description Focused Windows Server 2019 Applications Infrastructure technologies, this course covers Terminal Services, Web Services infrastructure and security, Media Server, Microsoft WindowsO SharePointO Services server options, File Server, Print Services, network maintenance, and Simple Network Management Protocol. Course Objectives • Implementing and Configuring a Windows Deployment Infrastructure Configuring Server Storage and Clusters • Installing and Configuring Terminal Services Configuring and Managing a Terminal Services Infrastructure Installing and Configuring Web Applications • Managing Web Server Security • Configuring FTP and SMTP Services Configuring Windows Media Services Course Delivery Option: Classroom, Online/Distance Learning Sequence and frequency of class sessions: Every 6 weeks Related Job Titles/Occupations Network & Computer System Administrators SOC Code 15-1140 Computer Network Architects SOC Code 15-1143 Computer Network Support Specialists SOC Code15-1152 Instruction Details Students will learn how to design application infrastructure solutions based on Windows Server 2019 to meet varying business and technical requirements. Program In Duration: Course Name Clock Hours Duration Maximum Completion Time Windows Server 2019 Application Infrastructure 100 hours 5 weeks 7.5 weeks Pre -requisite: Basic Computer Knowledge Total Charges For Period of Attendance & Estimated charges for the entire program: $3,500.00 Tuition Fee: $2825; Registration. Fee: (Non Refundable): $75; Book: $100; Equipment: $500 Instructional Material: Textbook: MCITP Guide to Microsoft Windows Server 2019, Application Infrastructure (Exam # 70-647) (Mcts) by Darril Gibson Requirement for completing the program: The student may take the Exam 70-647: Windows Server 2019 Application Infrastructure 152 Program Description The program provides the skills necessary to gain Microsoft's Server 2019 MCITP Network Administrator (Microsoft Certified IT Professional) certification. The MCITP credential provides widely recognized, objective validation of an individual's ability to perform critical, current information technology (IT) job duties using Microsoft technologies to the best advantage. Course Objectives • Identify the tasks involved in supporting Windows 2019 networks • Understand how networking concepts that are implemented in Windows 2019 • Install and configure Windows 2019 Server • Install, configure, manage, and support a network infrastructure that uses Microsoft Windows 2019 server • Gain skills needed to create a networking services infrastructure design that supports the required network applications • Learn network solution technologies including DHCP, IP, OSPF, RIP, and IGMP • Gain the knowledge and skills needed to design a security framework for small, medium, and enterprise networks by using Microsoft Windows 2019 technologies Course Delivery Option: Classroom, Online/Distance Learning Sequence and frequency of class sessions: Every 6 weeks Related Job Titles/Occupations Network & Computer System Administrators SOC Code 15-1140 Computer Network Architects SOC Code 15-1143 Computer Network Support Specialists SOC Code15-1152 Instruction Details Focused on Windows Server 2019 networking, this course covers configuring remote access, Network Access Protection (NAP), network authentication, IPv4 and IPv6 addressing, and Domain Name System (DNS) replication; capturing performance data and monitoring event logs; and managing file and print services Program In Duration: Course Name Clock Hours Duration Maximum Completion Time Windows Server 2019 Network Infrastructure 100 hours 5 weeks 7.5 weeks Total Charges For Period of Attendance & Estimated charges for the entire program: $3,500.00 Tuition Fee: $2825; Registration Fee: $75; Book: $100; Equipment: $500 Pre -requisite: Basic Computer Knowledge Instructional Material: Textbook: Self -Paced Training Kit Exam 70-642: Configuring Windows Server 2019 Network Infrastructure by Tony Northrup and J.C. Mackin Requirement for completing the program: The student may need to take the Exam- 70-642 154 156 SCHOOL PERFORMANCE FACT FROM: 0410112019- 06/0112020 Program Name: Accounting: All in One - Length: 240 hours On -Time Completion Rates (Graduation Rates) Calendar Year' C Number of Students Students '�' Number of Students GradUatedr Who Began the Not Yet Graduated 'Program ' 2019-2020 20 9 11 Job Placement Rates (includes data for the two calendar years prior to reporting) 'Calendar,,,, Number of, ti Number of Graduates . ",.Graduates Placement Rate'/o Year Students , xf Graduates Available for ,x aEmployed in theEmployed in the , r ym Emploent Field t Field a z WhOi e 7 t f�i i• Program �.`� 2019-20 20 11 11 8 73% You may obtain from the institution a list of the employment positions determined to be in the field for which a student received education and training. Published : October 5 2020 III 0i lik SCHOOL PERFORMANCE FACT FROM: 04/0112019- 0610112020 .... ........ . ......... . . ..................... . ....... ........ . ................ . . . ....... . ......... . . . . ......... ... . . ............. . .............. . ..... ............. ....................... . . . . ...... ........... Program Name: PMl-ACP Exam Prep & PIMP — 400 hours . . . ......... ... ... ..... . .............. ......... . . . ... On -Time Completion Rates (Graduation Rates) -'�Calendar Year Number s mber-of Student Students "Number of Studefiti'�,'�� Who Began the'I" Yet Graduated Graduated�' Pe*Arn 2019-2020 31 10 21 Job Placement Rates (includes data for the two calendar years prior to reportinct) Ulenda'r, Numbdrof Number of,,,,,� Rate % . "Y ear.,�c,,,� .... .. . ... -,,StudeGraduates ��:Employed lq'thi,,,,, Employedin the tffipl6yfndnt-,.7,,' "M ie Field Who e a' g n Program 2019-20 31 T77T 21 17 81% You may obtain from the institution a list of the employment positions determined to be in the field for which a student received education and training. Published: October 5 2020 Federal Student Loan Debt The percentage of students who defaulted on their federal student loans is called the Cohort Default Rate (CDR). It shows the percentage of this school's students who were more than 270 days (9 months) behind on their federal student loans within three years of when the first payment was due. This is the most recent CDR reported by the U.S. Department of Education. Students at AMFASOFT CORPORATION are not eligible for federal student loans. This institution does not meet the U.S. Department of Education criteria that would allow its students to participate in federal student aid programs. AMFASOFT CORPORATION is eligible but chooses not to participate in federal student aid programs. Therefore, students who attend this institution do not have federal student loans This fact sheet is filed with the Bureau for Private Postsecondary Education. Regardless of any information you may have relating to completion rates, placement rates, starting salaries, or license exam passage rates, this fact sheet contains the information as calculated pursuant to state law. Any questions a student may have regarding this fact sheet that have not been satisfactorily answered by the institution may be directed to the Bureau for Private Postsecondary Education at1747 N. Market Blvd. Ste 225 Sacramento, CA 95834, www.bppe.ca.gov, toll -free telephone number (888) 370-7589 or by fax (916) 263-1897. Published : October 5 2020 EXHIBIT C EDD<� D.ptIoment INFORMATION NOTICE Development [ i�tix _ Department Date: June 4, 2020 Number: WSIN19-48 r n i a Expiration Date: 07/04/2020 STATE NEGOTIATED PERFORMANCE GOALS PY 2020 and 2021 The Workforce Innovation and Opportunity Act (WIOA) Section 116(b) requires the state to reach an agreement with the US Department of Labor (DOL) on state -level performance goals for the Wagner-Peyser, and WIOA Title IB Adult, Dislocated Worker, and Youth programs every two years. In May 2020, the state negotiated the performance goals with the DOL for Program Years (PY) 2020 and 2021 using the Statistical Adjustment Model (SAM) as a baseline. PY 2020 and PY 2021 Negotiated Performance Goals Indicators Adults Dislocated Youth Wagner - Workers Peyser Employment Rate 2nd Quarter After Exit 67.0% 71.9°/n 71.0% 61.4% (Includes placement in education for Youth Employment Rate 4th Quarter After Exit 66.0% 72.5°/n 71.0% 62.0% (Includes placement in education for Youth Median Earnings 2nd $6,000 $8,070 $3,490 $6,689 Quarter After Exit Credential Attainment 60.0% 60.0% 60.0% N/A Measurable Skill 50.0% 50.0% 56.4/° ° N/A Gains The Employment Development Department will negotiate levels of performance for five of the WIOA primary indicators of performance with Local Areas for PY 2020 and PY 2021. The state will take into account the following factors when negotiating performance goals with the Local Areas: The EDD is on equal opportunity employer/program. Auxiliary aids and services are available upon request to individuals with disabilities. Page 1 of 2 50:187 EXHIBIT C • How the levels involved compare with the negotiated levels of performance established for the state. • Ensure that the negotiated levels account for the economic conditions and the participant characteristics based on the SAM. • The levels involved promote continuous improvement of the indicators of performance. For more information on the Performance Negotiation process, please review the Workforce Services Directive State Level Performance Goals and Local Area Negotiations (WSD19-11 PDF). If you have questions related to this information, contact the Program Reporting and Analysis Unit at wsbmanageperformance@edd.ca.gov. /s/JAIME L. GUTIERREZ, Chief Central Office Workforce Services Division Page 2 of 2 CERTIFICATION REGARDING LOBBYING CERTIFICATION FOR CONTRACTS, GRANTS, LOANS and COOPERATIVE AGREEMENTS The undersigned certifies, to the best of his or her knowledge and belief, that: 1) No Federal appropriated funds have been paid or will be paid, by or on behalf of the undersigned, to any person for influencing or attempting to influence an officer or employee of any agency, a Member of Congress in connection with the awarding of any Federal contract, the making of any Federal grant, the making of any Federal loan, the entering into of any cooperative agreement, and the extension, continuation, renewal, amendment, or modification of any Federal contract, grant, loan, or cooperative agreement. 2) If any funds other than Federal appropriated funds have been paid or will be paid to any person for influencing or attempting to influence an officer or employee of any agency, a Member of Congress, an officer or employee of Congress, or an employee of a member of Congress in connection with this Federal contract, grant, loan, or cooperative agreement, the undersigned shall complete and submit Standard Form-LLL, "Disclosure Form to Report Lobbying." in accordance with its instructions. 3) The undersigned shall require that the language of this certification be included in the award documents for all subawards at all tiers (including agreements) and that all subrecipient's shall certify and disclose accordingly. This certification is a material representation of fact upon which reliance was placed when this transaction was made or entered into. Submission of this certification is a prerequisite for making or entering into this transaction imposed by 31 U.S.C. 1352. Any person who fails to file the required certification shall be subject to a civil penalty of not less than $10,000 and not more than $100,000 for each such failure occurring on or before October 23, 1996, and of not less than $11,000 and not more than $110,000 for each such failure. j�IllVAWr (OwfgntON I Grantee/Contractor Organization Program Title Signature R-9h1t]-lVA A F�►v���) Name of Certifying Official Signature 0:Z:III- We Certification Regarding Drug -Free Workplace Requirements The certification set out below is a material representation upon which reliance is placed by the U.S. Department of Housing and Urban Development in awarding the grant. If it is later determined that the contractor knowingly rendered a false certification, or otherwise violates the requirements of the Drug -Free Workplace Act, the U.S. Department of Housing and Urban Development, in addition to any other remedies available to the Federal Government, may take action authorized under the Drug -Free Workplace Act. CERTIFICATION A. The contractor certifies that it will provide a drug -free workplace by: (a) Publishing a statement notifying employees that the unlawful manufacture, distribution, dispensing, possession or use of a controlled substance is prohibited in the contractor's workplace and specifying the actions that will be taken against employees for violation of such prohibition; (b) Establishing a drug -free awareness program to inform employees about— (1) The dangers of drug abuse in the workplace; (2) The contractor's policy of maintaining a drug -free workplace; (3) Any available drug counseling, rehabilitation, and employee assistance program; and (4) The penalties that may be imposed upon employees for drug abuse violations occurring in the workplace; (c) Making it a requirement that each employee who will be engaged in the performance of the grant be given a copy of the statement required by paragraph (a); (d) Notifying the employee in the statement required by paragraph -(a) that, as a condition of employment under the contract, the employee will - (1) Abide by the terms of the statement; and (2) Notify the employer of any criminal drug statute conviction for a violation occurring in the workplace no later than five days after such conviction. (e) Notifying the U.S. Department of Housing and Urban Development within ten days after receiving notice under subparagraph (d)(2) from an employee or otherwise receiving actual notice of such conviction; EXHIBIT E DIVISION OF EMPLOYMENT SERVICES PLACE OF PERFORMANCE FOR CERTIFICATION REGARDING DRUG -FREE WORKPLACE REQUIREMENTS Name: Amfasoft Corporation Name of Contractor: Farhana Ahmed Contractor Number: Date: December 3, 2020 The Contractor shall insert in the space provided below the site(s) expected to be used for the performance of work under the contract covered by the certification: Place of Performance (include street address, city, county, state, zip code for each site): 1651 E. 4t" St., Suite 105, Santa Ana, CA 9270 3155 Kearney St., Suite 120, Fremont, CA 94538 Address EXHIBIT E Certification Regarding Debarment, Suspension, Ineligibility and Voluntary Exclusion Lower Tier Covered Transactions This certification is required by the regulations implementing Executive Order 12549, Debarment and Suspension, 29 CFR Part 98, Section 98.510, Participants' Responsibilities. The regulations were published as Part VII of the May 16, 1988, Federal Register (Pages 19160-19211). (Before completing certification, read instructions which are an integral part of certification) 1. The prospective primary participant, (i.e. grantee) certifies to the best of its knowledge and belief, that it and its principals: a. Are not presently debarred, suspended, proposed for debarment, declared ineligible, or voluntarily excluded from covered transactions by any federal department or agency; b. Have not within a three-year period preceding this proposal been convicted or had a civil judgment rendered against them for commission of fraud or a criminal offense in connection with obtaining, attempting to obtain, or performing a public (federal, state or local) transaction or contract under a public transaction; violation of federal or state antitrust statues or commission of embezzlement, theft, forgery, bribery, falsification or destruction of records, making false statements, or receiving stolen property. c. Are not presently indicted for or otherwise criminally or civilly charged by a government entity (federal, state or local) with commission of any of the offenses enumerated in paragraph (1)(b) of this certification; and d. Have not within a three-year period preceding this application/proposal had one or more public transactions (federal, state or local) terminated for cause or default. 2. Where the prospective primary participant is unable to certify to any of the statements in this certification, such prospective participant shall attach an explanation to this proposal. Amfasoft Corporation Grantee/Contractor Organization Farhana Ahmed- Director of Education Name and Title of Official Authorized to Certify On Behalf of the Grantee December 3, 2020 Date EXHIBIT F INSTRUCTION FOR CERTIFICATION 1. By signing and submitting this proposal, the prospective recipient of Federal assistance funds is providing the certification as set out below. 2. The certification in this clause is a material representation of fact upon which reliance was placed when this transaction was entered into. If it is later determined that the prospective recipient of Federal assistance funds knowingly rendered an erroneous certification, in addition to other remedies available to the Federal Government, the Department of Labor (DOL) may pursue available remedies, including suspension and/or debarment. 3. The prospective recipient of Federal assistance funds shall provide immediate written notice to the person to which this proposal is submitted if at any time the prospective recipient of Federal assistance funds learns that its certification was erroneous whom submitted or has become erroneous by reason of changed circumstances. 4. The terms "covered transaction", "debarment", "suspended", "ineligible", "lower tier covered transaction", "participant", "person", "primary covered transaction", "principle", "proposal", and "voluntarily excluded", as used in this cause, have the meanings set out in the Definitions and Coverage sections of rules implementing Executive Order 12549. You may contact the person to whom this proposal is submitted for assistance in obtaining a copy of those regulations. 5. The prospective recipient of Federal assistance funds agrees by submitting this proposal that, should the proposed covered transaction be entered into, it shall not knowingly enter into any lower tier covered transaction with a person who is debarred, suspended, declared ineligible, or voluntarily excluded from participation in this covered transaction, unless authorized by the DOL. 6. The prospective recipient of Federal assistance funds agrees by submitting this proposal, that it will include the clause title "Certification Regarding Debarment, Suspension, Ineligible, or voluntarily excluded from the covered transaction unless it knows that the certification is erroneous. 7. Nothing contained in the foregoing shall be construed to require establishment of a system of records in order to render in good faith the certification required to exceed that which is normally possessed by a prudent person in the ordinary course of business dealings. 8. Except for transactions authorized under paragraph 5 of these instructions, if a participant in a covered transaction knowingly enters into a lower tier covered transaction with a person who is suspended, debarred, ineligible, or voluntary excluded from participation in this transaction, in addition to other remedies available to the Federal Government, the DOL may pursue available remedies, including suspension and/or debarment. EXHIBIT F 2) Accreditation by the Accrediting Commission for Senior Colleges and Universities, WASC, or the Accrediting Commission for Community and Junior Colleges, CSU, UC, and other WASC accredited institutions. This accreditation can be verified at: www.accic.ore/ or www.wascsenior.org/. 3) Postsecondary institutions eligible under Title IV of the Higher Education Act (HEA) and offering programs leading toward an associate degree, baccalaureate degree, or certificate. 4) Approval by the California Department of Education. 5) Approval by the Chancellor's Office of the California Community Colleges (CCCCO). L CONTRACTOR must reapply to be considered for subsequent approval on the ETPL and agrees to provide the required performance and cost information data. F1'"CONTRACTOR must annually meet the state's minimum performance standards, however the SAWDB may set higher levels. Public Postsecondary Community Colleges, CSUs, and UCs are required to provide performance information for consideration of placement on the CA ETPL, but due to heavy state oversight, investment, and the inability to capture true program outcome data, these institution types are not required to meet a specific performance threshold to be listed on the CA ETPL. EOCNTRACTOR's BPPE accredited shall provide a copy of the provider's BPPE Annual Report (the Performance Fact Sheet) to document their achievement of the performance criteria if applicable. ®'ALL Training on the ETPL must be for occupations in in -demand industry sectors identified by the state, regional or local workforce development boards. All Training on the ETPL must provide training services that lead to an industry -recognized credential, .,national or state certificate, or degree, including all industry appropriate competencies, licensing and/or certification requirements. DCONTRACTOR understands that all performance data and data submitted on the ETPL must be made available for data verification by the SAWDB or the State EDD office. ❑o CONTRACTOR must maintain all the relevant records utilized to support the data submitted on ETPL ��y/for audit or monitoring purposes by the SAWDB or the State EDD office. U CONTRACTOR that claim an exemption to BPPE (Section 94874 of the BPPE Act), must apply and receive a "Verification of Exemption" before being listed on the ETPL Since it has been determined that any expenditure of public funds, state or federal, that directly benefits a student to be student financial assistance, we expect that instances of exemption will be very rare. CONTRACTOR must have all considered training programs listed with the BPPE, the SAWDB may verity the data that was submitted to BPPE. ❑� All new and current CONTRACTOR will be required to be registered in CaIJOBSs' and must have 'I IEconsidered training programs listed with the BPPE match on Ca1JOBS. All CONTRACTOR are required to enter performance data for each program to be listed on the ETPL and provide evidence to the Local Board that they have met the minimum performance criteria required. Programs that do not include performance data will not be approved for listing on the ETPL. EXHIBIT G U CONTRACTOR agrees to notify the WIOA client's Case Manager immediately (within 5 working days) if the WIOA client is absent for more than 3 days in a row, has sporadic attendance or drops out j� �of school unless other arrangement are made in writing. U CONTRACTOR agrees to provide a copy of the `reimbursement form" and issue a refund check to the "City of Santa Ana" for the number of unused training hours and any non -issued training/testing vouchers, books, tools, etc. due within 30 calendar days after the last day the WIOA client attended school or the day the school was notified that the WIOA client dropped. Said check to be mailed to the attention of the WIOA Case Manager, 801 W Civic Center Dr., 4200, Santa Ana, CA 92701. UCONTRACTOR agrees to provide the WIOA Case Manager a copy of the WIOA client's certificate of completion or diploma or official transcripts within 10 working days of the date of completion or graduation. CONTRACTOR agrees to provide the WIOA client with the same level of job search/placement assistance as provided to the public students and to provide the WIOA Case Manager with all the pertinent information regarding the placement of the WIOA client within 5 working days of the WIOA client's first day of employment. A WIOA client has 180 days after completing training to get a job for the CONTRACTOR to get credit for placement in employment. ❑� I am authorized by my Board of Directors, Trustees, other legally qualified officer, or as the owner of t is agency or business to submit this proposal. ® CONTRACTOR is not currently on any Federal, State of California, or local Debarment list. CONTACTOR will provide records to show that we are fiscally solvent, if needed. CONTRACTOR has, or will have, all of the fiscal control and accounting procedures needed to ensure that W1OA funds will be used as required by law and contract. I/ CONTRACTOR has additional funding sources and will not be dependent on WIOA funds alone. CONTRACTOR will meet the applicable Federal, State, and local compliance requirements. These include, but are not limited to: - Records accurately reflect actual performance if applicable. EJMaintain record confidentiality, as required. Reporting financial, participant, and performance data, as required. ® Comply with State and Federal fiscal and program activity audits. ® Complying with Federal and State non-discrimination provisions. Meeting requirements of Section 504 of the Rehabilitation Act of 1973. Meeting requirements of the American's with Disabilities Act of 1990. (submit completed survey) EXHIBIT G COMPLAINT HANDLING UNDER THE Workforce Innovation Opportunity Act Santa Ana Local Workforce Development Area Revised May 20, 2019 EXHIBIT H Table of Contents Information Regarding Complaints 3 A. Nondiscrimination and Equal Opportunity Complaints 3 1. Policy Statement 3 2. Civil Rights 4 3. Nondiscrimination laws under WIOA 4 4. How to File Your Co B. Criminal Comp II. General Procedures for Handling Non -Criminal Violations of the Act 6 III. Procedures for Handling Complaints at the LWDA Level 8 IV. Procedures for Handling Complaints at the State 12 V. Procedures for Handling Discrimination Complaints by Participants 15 VI. Procedures for Handling Disability Complaints by Participants 17 GLOSSARY OF W IOA TERMS 20 z EXHIBIT H Information Regarding Complaints A. Nondiscrimination and Equal Opportunity Complaints 1. Policy Statement In carrying out the purpose of the Workforce Innovation Opportunity Act (WIOA), the City of Santa Ana Local Workforce Development Area (LWDA) will establish programs to prepare youth and unskilled adults for entry into the labor force and to afford job training to those individuals facing serious barriers to employment. Every effort will be made to provide services necessary for eligible individuals to obtain productive employment. In implementing WIOA, all contractors in the Santa Ana LWDA will foster equal opportunity and non-discrimination, as provided in State and Federal equal opportunity and non-discrimination laws including, but not limited to: • Title VI of the Civil Rights Act of 1964 • Title VI of the Civil Rights Act of 1964 • The Age Discrimination Act of 1975, as amended • Section 503 of the Rehabilitation Act of 1973 • Section 504 of the Rehabilitation Act of 1973 • Title IX of the Education Amendments of 1972 • Section 188 of the Workforce Innovation Opportunity Act of 2014 In keeping with our commitment, no individual shall be excluded from participation in, denied benefits of, subjected to discrimination under, or denied employment, in the administration or of in connection with any WIOA funded program because of race, color, religion, sex, national origin, age, disability, or political affiliation or belief. Participation in programs and activities financially assisted in whole or in part under WIOA shall be open to citizens and nationals of the United States, lawfully admitted permanent resident aliens, lawfully admitted refugee, parolees, and other individuals authorized by the Attorney General to work in the United States. No individual will be intimidated, threatened, coerced, or discriminated against because of filing a complaint, furnishing information, or assisting or participating in any manner in an investigation, compliance review, hearing or any other activity related to the administration of WIOA. EXHIBIT H Administration responsibility for this Equal Opportunity/Affirmative Action (EO/AA) Program Is delegated to the Equal Employment Opportunity (EEO) Officer for the Santa Ana local Workforce Development Area. Equal opportunity and non- discrimination, however, will only be achieved through leadership and implementation of a viable Affirmative Action Equal Opportunity Program. 2. Civil Rights No one applying for or enrolled in the Workforce Innovation Opportunity Act (WIOA) programs may be discriminated against because of race, color, creed, disability, national origin, sex, age, political affiliation, or beliefs. This means that — for any of the characteristics listed above: • You may not be denied the opportunity to enroll in WIOA. • No benefits or services may be denied you for discriminatory reasons. • You may not be segregated or treated any differently from other applicants or participants, while you are being registered, interviewed, counseled or tested; or while you are working or attending classes as part of the program. • You must be provided an equal chance to use all facilities available in the program. • Fair employment practices must be provided to all staff with regard to recruiting, hiring, transferring, promotions, training, compensation, benefits, layoff, and termination. You have the right to make a complaint if you feel you have been denied any of the above opportunities. You cannot in any way be penalized for filing a complaint. Your WIOA sponsor has established a mechanism for handling complaints and grievances. Your complaint must be filed within 180 days. All complaints will be handled confidentially. 3. Nondiscrimination Laws under WIOA Title VI of the Civil Rights Act of 1964 Prohibits discrimination on the basis of race, color, national origin, or religion. The Age Discrimination Act of 1975 Prohibits arbitrary discrimination against persons' age 40-70. The Rehabilitation Act of 1973 EXHIBIT H Prohibits discrimination based on disability. Title IX of the Education Amendments of 1972 Prohibits discrimination in any education or training program or activity receiving federal financial assistance. OTHER CIVIL RIGHTS LAWS: Title VII of the Civil Rights Acts of 1964 Prohibits discrimination in employment based on race, color, religion, sex, or national origin in all terms and conditions of employment and establishes the Equal Employment Opportunity Commission as the administrative agency. White House Executive Order no. 11246 as Amended by Executive Order No 11375 Creates the office of Federal Contract Compliance and prohibits discrimination based on race, color, sex, religion, or national origin. Department of Labor Secretary's Order no. 4-73 Prohibits discrimination based on sex. Equal Pay Act of 1963 Prohibits pay differential solely because of sex. EmergencV Employment Act of 1971 Prohibits discrimination based on race, creed, national origin, political affiliation, or beliefs. 4. How to File Your Complaint a. Put your complaint in writing. b. Have it sworn to before a notary public, if possible. c. Provides details that tell what happened, where it happened and when it happened. d. Give the name and addresses of all persons who were present or who had anything to do with the matter. ...Complaints on the basis of race, color, or national origin, age, sex, religion, political affiliation or belief, retaliation and citizenship, must be filed within 180 days of the alleged occurrence directly with: EXHIBIT H Director Civil Rights Center U.S. Department of Labor, Room N-4123 200 Constitution Ave., NW Washington, D.C. 20210 Complaints on the basis of disability must be filed within 180 days of the alleged occurrence. These complaints must be filed directly with the WIOA administrative entity. The WIOA administrative entity shall issue a written decision within 30 days of the filing of the complaint. If the complaint is still unresolved, an appeal may be made to the Chief of State Workforce Investment Division Office. The Department of Labor, the Civil Service Commission, the Equal Employment Opportunity Commission, and many other offices and agencies are committed to assuring equal employment opportunities for all persons. They will protect you. A case may be taken to court if the other processes do not yield satisfactory results. You may hire your own lawyer, or if you cannot afford one, the court may appoint one for you. It is unlawful for an employer, union, or employment agency to punish you or any witness for attempting to present the facts in a case. YOUR CIVIL RIGHTS UNDER THE WORKFORCE INNOVATION OPPORTUNITY ACT Santa Ana Local Workforce Development Area 801 W. Civic Center Drive, Suite 200 Santa Ana, CA 92701 (714)565-2600 B. Criminal Complaints In accordance with the WIOA and the implementing code of Federal section 667.600.... Federal handling of criminal complaints and report fraud, abuse and other criminal activity. "All information and complaints involving fraud, abuse or other criminal activity shall be reported directly and immediately to the City of Santa Ana and the Secretary of Labor." II. General Procedures for Handling Non -Criminal Violations of the Act The following procedure is promulgated to meet the requirements of Title 20, of the Code of Federal Regulations, Section 186 through 188 of the WIOA regulations, and Section 181 of the Act (Public Law 105.200: 29 U.S. Code Sec. 2931 et seq.) at the State and LWDA level for the receipt, investigation, hearing, and resolution of complaints by WIOA participants, sub EXHIBIT H recipients, applicants for participation, or financial assistance, labor unions, community based organizations, or any other persons. These procedures provide for resolution of non -criminal complaints arising from the operation of the Santa Ana LWDA. A complaint is defined here as a written expression by a party alleging a violation of the Act, regulations promulgated under the Act, recipient grants, sub agreements, or other specific agreements under the Act, including terms and conditions of employment of such participants in employment training programs. All complaints, amendments and withdrawals shall be in writing. These procedures are intended to resolve matters which concern policies, procedures or action(s) arising in connection with WIOA programs operated by each LWDA grant recipient and sub recipient under the Act. These procedures shall not be construed as affecting any other available legal remedy outside of the WIOA complaint process (i.e., disputes regarding terms and conditions of employment of any employee who is not a participant), either separately or simultaneously, that a person may wish to pursue in the resolution of a non-WIOA complaint. Also, these procedures do not restrict the LWDA grant recipient staff in carrying out informal discussion Procedures do not restrict the LWDA grant recipient staff in carrying out informal discussion and resolution of any problems outside of and without resort to the formal complaint procedure. A. The following principles and rules apply to all complaints at all steps of the complaint procedures: All complaints must be made in writing within 180 days of the alleged occurrence, except complaints alleging fraud or criminal activity. 2. All persons filing a complaint shall be free from restraint, coercion, reprisal, or discrimination. Good faith efforts shall be made to informally resolve the complaint prior to the scheduled hearing. Complainants have the right to withdraw their complaints (in writing) at any time prior to the hearing. A complainant may amend his/her complaint to correct technical deficiencies but not to add issues. 3. Complainants shall have the right to be represented at their own expense by person(s) of their choosing at all levels of the complaint process. 4. Upon enrollment into employment or training, participants shall be provided with a written description of these procedures, including notification of their right to file complaints and instructions for filing. An employer of participants, including private -for -profit employers of participants, may use this or other complaint resolution procedures so long as the participant is informed of the complaint resolution procedure they are to follow and the time frames governing review of complaints are met. A "participant", within the meaning of these procedures, is an individual who receives employment -training services under a program funded by Santa Ana LWDA. The Complaint Resolution Procedures contained herein (or the alternative procedures which an employer may use) shall be available to participants to resolve disputes regarding items and conditions of employment of such participants in employment training programs. However, such procedures shall not be used to resolve disputes regarding terms and conditions of employment of any employee who is not a participant, as defined herein. If a complaint does not receive a decision at the LWDA grant recipient level within 60 days of filing the complaint or receives an unsatisfactory decision, the complainant then has a right to request a review of the complaint by the Governor. 6. Complainants must initially file and exhaust LWDA grant recipient/hearing procedures prior to appealing to the State except where the State determines that the LWDA grant recipient's procedures are not in compliance with the State's procedures. III. Procedures for Handling Complaints at the LWDA Level A. Receipt Complaints Pursuant to the WIOA regulations found at 20 CFR, Section 683.600, the LWDA administrative entities have the responsibility to conduct hearings and resolve complaints made by individuals about the administration of programs in the LWDA. "LWDA level" encompasses LWDA administrative entity and employers to which the administrative entity has delegated the complaint resolution process. The following comprise the guidelines for resolving issues arising in connection with WIOA programs operated by the Santa Ana LWDA including resolutions of complaints arising from actions, such as audit disallowances or the imposition of sanctions taken by the Governor with respect to audit findings, investigations or monitoring reports. 1. Form and Filing of Compliant Official filing date of the compliant is the date the written complaint is received. The filing of the complaint with the Santa Ana LWDA Equal Employment Opportunity Officer shall be considered as a request for hearing and a decision must be issued within 60 days. The complaint must be in writing and must be signed and dated. The complaint should also contain the following information: a. Full name, telephone number, if any, and mailing address of the complainant; b. Full name, telephone number, and mailing address of the agency involved (respondent); c. Clear and concise statement of facts including dates constituting alleged violation; d. What provisions under the Act, regulations, grant or other agreements under the Act, are believed to have been violated; EXHIBIT H e. Remedy sought by the complainant; and f. If the complainant is a private or public entity or corporation, and not a natural person, the filing of the complaint must be duly authorized by the governing body of such entity or corporation. The absence of any of the requested information shall not be a basis for dismissing the complaint. A copy of the complaint must be sent to the respondent and both parties notified of the opportunity for an informal resolution. At each step of the complaint process, the complainant must be notified in writing of the next procedural step. 2. Informal Conference Informal conferences will be utilized by the Santa Ana LWDA to resolve complaints; however, such informal conferences shall not extend the time within which a decision must be issued after receipt of a complaint. Attempts at informal resolution will commence with two (2) weeks of the date of filing of the complaint. a. The EEO Officer will review the case and ascertain facts prior to the conference so that appropriate resolution can take place at the time of this meeting whenever possible. b. Although the complainant should be encouraged to attend this conference, his/her failure to do so should not preclude his/her right to request a hearing on the matter. c. If mutually satisfactory resolution results and the Santa Ana LWDA concurs, the EEO Officer will write a brief report for the file stating the issues and resolution. The matter shall then be considered closed. d. If resolution does not result, the complainant shall be provided the necessary information and assistance to request a hearing if he/she so desires. 3. Request for Hearing a. As in the case of the complaint, the request for a hearing should be put in writing and be filed in person or by mail. A governing board resolution of authorization to appeal should also be submitted when appropriate. The request should be filled with: Jennifer Sommers Sr. Personnel Analyst — EEO Officer 20 Civic Center Drive, M-24 Santa Ana, CA 92701 (714) 647-5348 EXHIBIT H b. A hearing will be scheduled by the EEO Officer within thirty (30) days of the date of filing of the complaint. 4. Notice of Hearing Upon receipt of the request for hearing, the complainant and the respondent will be notified in writing of the hearing ten (10) calendar days prior to the date of the hearing. The ten-day notice may be shortened with the written consent of the parties. A decision will be issued by the Santa Ana LWDA within sixty (60) days of the date of filing of the complaint. The hearing notice shall be in writing and contain the following information: The date of notice, name of the complainant, and the name of the party against whom the complaint is filed. b. The date, time and place of hearing before an impartial hearing officer. c. A statement(s) of the alleged violation(s) d. Advise as to where information or assistance may be obtained, and the name, address, and telephone number of the Santa Ana LWDA Equal Employment Opportunities (EEO) Officer who can answer inquiries. B. Conduct of Hearing The hearing shall be conducted in an informal manner with strict rules of evidence not applicable. Unnecessary technicalities should be avoided. It should provide the flexibility to enable adjustment to the circumstances presented. 1. The hearing officer shall have complete independence to obtain facts and make decisions. The hearing officer shall be in a position to render impartial decisions and thus should not be subordinate to the Santa Ana LWDA or its sub recipients. The hearing officer will be selected from a list of names on file with the EEO Officer. 2. Full regard must be given to the requirements of due process to insure a fair and impartial hearing. 3. The hearing office designated by the EEO Officer to function in a quasi-judicial capacity should begin the hearing by summarizing the record and the issue and should explain the manner in which the hearing will be conducted, making sure that everyone involved understands the proceedings. Such explanations should be adapted to the needs of the specific situation, The hearing officer might take testimony under oath or affirmation to give some assurance of veracity to the hearing. EXHIBIT H 4. The burden of proof should be reasonable and flexible, dependent upon the circumstances of the case involved. The hearing officer determines the order of proof. Generally, the party making the complaint has the obligation of establishing his or her case and should be examined first. 5. The party involved should have the right to be represented (at their own expense) if he/she so desires. Other he/she is limited to his/her own abilities and those to the hearing officer in obtaining testimony in the case. 6. It is important that the hearing officer obtain the fullest information for the record. If the parties involved, or their representatives, do not know how to ask the right or pertinent questions in pursuing their right to due process, it shall be necessary for the hearing officer to step in to have all the materials and relevant facts elicited. 7. The practice in informal hearings is generally not to apply strict rules of evidence in obtaining facts. However, the quantity of evidence required to support a decision on an issue should be sufficiently credible that the state (or other appropriate agency), upon reviewing the decision, would conclude that the decision is supported by substantial evidence. 8. The hearing officer should attempt to negotiate a resolution of the issue at any time prior to the conclusion of the hearing. 9. Within ten (10) days of the conclusion of the hearing, the hearing officer will issue a recommended decision to the LWDA for final determination. The recommended decision shall be in writing and may be accepted, rejected or modified by the Santa Ana Workforce Development Board. C. Issuance of Decision Within sixty (60) calendar days of filing of the complaint, the Santa Ana LWDA shall issue a written decision to all parties by first class mail. The final decision shall contain the following information: 1. The name of the parties Involved. 2. A statement of the alleged violation and issues related to the alleged violation. 3. A statement of the facts. 4. The decision and the reasons for the decision. 5. A statement of corrective action, if any, to be taken. 6. Notice of the right to request, within ten (10) calendar days of receipt of the decision, a review of the decision by the State Review Panel. 11 EXHIBIT H D. Record of Hearing An administrative file containing support documents on the complaint resolution process hearing conducted will be retained by the Santa Ana LWDA. The purpose of a record is to serve as substantiation of the process followed by the Santa Ana LWDA on the resolution of the issues and the results. This information would then be available for subsequent review in the event the matter is raised with the State. Such records must be retained for a three- year period after the grant has been officially closed out. The Santa Ana LWDA's written decision will be included in the record. Evidence received at the hearing, notes by the hearing officer, stenographer's notes and tape recordings may also be used. E. Establishment of Complaint Procedures In accordance with Section 683.600, each employing agency including private -for -profit employers of participants under the Act is required to establish a complaint procedure for resolving matters relating to the terms and conditions of employment. Employers may operate their own grievance system or may utilize the Santa Ana LWIDA's established procedures under Section 683.600. At a minimum these procedures must include: Written notice, upon enrollment into employment training services, of the scope and availability of such procedures. Employer's grievance procedures shall be set forth in a written document and must meet the regulation mandate that a complaint will be resolved with sixty (60) days from the date the complaint was filed. A copy of employer's grievance procedure shall be provided to each participant upon enrollment in employment training. 2. Written notice, at the time the grievance is filed, of the procedures under which the grievance will be processed. 3. Written notification of the disposition of the grievance and a written decision shall be issued within thirty (30) days of the filing of the grievance unless a present and long established grievance specifically provides other limits; and 4. Written notification of the participant's right to request a review of the employer's decision by the Santa Ana LWDA and the State Review Panel in accordance with Section 683.600. IV. Procedures for Handling Complaints at the State Level Section 181 (c) of the Act and the WIOA regulations at 20 CFR, Section 683.600 (d) requires the Governor to establish a State Review process of complaints filed at the LWDA grant recipient level and of complaints initially filed at the State level. Appeals of decisions issued at the LWDA level including audit disallowances and sanctions shall be reviewed by the State Review Panel. The State Review Panel shall review the record 12 EXHIBIT H established at the LWDA level and shall issue a decision based on the information contained therein. Complaints which may be initially filed at the State level will be heard by an independent hearing officer designated by the State Workforce Investment Division (WID). The hearing officer shall conduct a hearing and issue a recommended decision to the State Panel. The recommended decision shall be in writing and may be accepted, rejected or modified by the State Review Panel. A. Form and Filing of Complaint. 1. Request for State Review of LWDA Level Decisions On receipt of a complainant's request for review because of an unsatisfactory decision, the State shall provide for an independent state review. 2. Filing of Requests for State Review The State Review Panel shall review all LWDA level decisions when a request for review is filed within 10 days of receipt of the adverse decision. Such requests must be filed in writing with the Chief of the WID Office. The request for review should contain the following information: a. Full name, address, and telephone number of the party requesting the review b. Full name, address, and telephone number of the other party c. A copy of the decision d. Brief statement of reasons for review or the section of the LWDA decision to be reviewed including regulatory and statutory citations e. A statement of the relief sought. 3. Complainant Responsibility It is the responsibility of the complainant to include in the request for review a written statement setting forth the facts presented at the LWDA hearing which support the requested relief. The Chief, WID, shall mail a copy of the request for review to the other party and to the LWDA. It shall be the responsibility of the LWDA to submit the complete record including a typed record of the hearing to the Chief, WID, within ten (10) days. B. Conduct of Hearings. 1. Request for Hearing at the State Level 13 EXHIBIT H If no decision has been issued at the LWDA level or the State has determined an audit disallowance or imposed sanctions, the complainant may request a hearing. The hearing officer will then issue a recommended decision to the State's Review Panel for final determination. 2. Filing for Request for Review The request for a State hearing shall be filed within ten (10) days after LWDA should have issued a decision or ten (10) days after the issuance of the audit disallowance or sanction. The request shall be filed directly with the Chief of the WID in writing and should include the following: a. Full name, address, and telephone number of the LWDA b. Name, address, and telephone number of the LWDA C. Copies of complaints made at LWDA level from which no decisions were issued or sanctions and imposed. d. A statement of basis for the request for hearing. 3. Evidentiary Hearing Upon receipt of the request for a State level hearing, a hearing before a designated hearing officer will be scheduled. The hearing will be recorded mechanically or by court reporter. Both parties concerned will have the opportunity to present oral and written testimony under oath, to call and question witnesses in support of his/her position, to present oral and/or written arguments, to examine records and documents relevant to the issue(s), and to be represented. The hearing officer shall issue a written decision, which shall be forwarded to the State Review Panel for final determination. The State Review Panel may accept, reject or modify this recommendation. The decision of the State Review Panel is final except for audit disallowances, which must be approved by the Secretary of Labor C. State Review Panel The State Review Panel will consist of a panel of three representatives from the Employment Development Department; one from the Legal Offices, one from the WID, and one from the Director's office. The panel will issue a written decision, which will be sent to the appropriate parties within thirty (30) days of receipt of the request for State review. 14 EXHIBIT H Decisions issued by this panel, under the authority of the Governor, are final. D. Issuance of State Review Decision. The State review will be limited to violations of the WIOA, implementing WIOA regulations or the grant agreement. This review shall be limited to the record established at the LWDA hearing. V. Procedures for Handling Discrimination Complaints by Participants. A. Complaints on the basis of race, color, or national origin, age, sex, religion, political affiliation or belief, retaliation, and citizenship, where appropriate, must be filed within 180 days of the alleged occurrence. 1. It is the responsibility of the Santa Ana LWDA's Equal Employment Opportunity (EEO) Officer to determine jurisdiction and to make the complainant aware of and provide assistance in filing a complaint in accordance with the Santa Ana LWDA's procedure under Section II (A). 15 EXHIBIT H PROCEDURES FOR HANDLING NON -CRIMINAL COMPLAINTS No later than 180 days of alleged discrlminatlon Within 10 days of receipt of unsatisfactory decision or 10 days from date LWDA decision should have been Issued. Handling of complaints filed at LWDA level arising in connection with W10A programs operated by LWDAs Informal Resolution Process w Q. O t H Unsatisfactory Decision or LWDA Decision not issued within 60 days Request for State Review w Governor's Decision issued by State Review Panel If no decision issued by State Review Panel o Appeal to DOL 16 EXHIBIT H In cases where areas of authority overlap, it is the responsibility of the EEO Officer to advise the complainant of the existence of State, Federal and other proper action agencies, which may also have a bearing. 3. Complainants alleging discrimination under this part will be made aware of their right to file directly with the Office of Civil Rights (OCR), U.S. Department of Labor and applicable procedures. 4. Complainants must file their complaint directly with: Jennifer Sommers Sr. Personnel Analyst —EEO Officer 20 Civic Center Drive, M-24 Santa Ana, CA 92701 (714)647-5348 VI. Procedures for Handling Disability Complaints by Participants Complaints alleging discrimination on the basis of disability will be filed and processed under the Department of Labor regulations implementing Section 504 of the Rehabilitation Act of 1973 at 29 Code of Federal Regulations Section 32. 1. Complaints must exhaust the Santa Ana LWDA's informal resolution procedures before filing their complaint with OCR. 2. Complainants will be made aware of the 180 days requirement in which to file his/her complaint. A. Procedures at the LWDA Level The complainant shall file his/her complaint directly with the Santa Ana LWDA. Upon receipt of the complaint, the EEO Officer shall investigate and gather information concerning the complaint. 2. An informal conference will be held with the parties concerned in an effort to resolve the issue(s). The complainant has the right to be present and may be represented during the conference. 3. The Santa Ana LWDA shall issue in writing its decision to the complainant no later than thirty (30) days after the filing of the complaint. B. Procedures at the State Level 1. The complainant may appeal to the State if he/she is not satisfied with the decision of the Santa Ana LWDA. .v EXHIBIT H 2. The Complainant must file his/her appeal as a request for review directly with the Chief WID within ten (10) calendar days after the receipt of the Santa Ana LWDA's decision. 3. The Chief-WID, shall issue a decision no later than thirty (30) calendar days after receipt of the request for review. 4. After the complainant has received a decision or no decision has been received from the Director of Employment Development Department (on behalf of the Governor), the complainant has the right to appeal his/her complaint within thirty (30) calendar days to the Office of Civil Rights (OCR) with the Department of Labor. is EXHIBIT H PROCEDURES FOR HANDLING COMPLAINTS ON BASES OF DISABILITY No later than 180 days of alleged discrimination Filed within 30 days of LWDA/State Decision or 90 days from date of Initial filing of complaints Filing of complaint on the basis of Disability with LWDA Informal Resolution If no resolution reached Request for Hearing Notice of Hearing Hearing Conducted LWDA Decision Unsatisfactory Decision or No Decision State Review Governor's Decision Appeal to Assistant Secretary Department of Labor I Day 1 Day/45 Day 60 Days 19 L0M9WO GLOSSARY OF WIOA TERM AGE DISCRIMINATION ACT — A law passed by Congress in 1975 which prohibits discrimination on the basis of age by any program or activity receiving Federal Funds. APPLICANT — An individual who applies to a subrecipient or contract for services provided under WIOA and who has not yet transitioned to the status of participant. ASSESSMENT — Services designed to determine each participant's employability, aptitudes, abilities and interests and to develop a plan to achieve the participant's employment and related goals; also to identify the available employment and traning activities appropriate for the participant. Testing and counseling may also be used during assessment process. UnHrcowU t—AM I r icr), UUNIFLAINAN 1, GRIEVANT OR AGGRIEVED PERSON — The person who charges that he/she has been discriminated against under Department of Justice nondiscrimination and civil rights regulations and/or guidelines. DISCRIMINATION — In general, a failure to treat all equally, whether intentional or unintentional; the effect of an action, policy or practice which selects an individual or class of persons to receive unequal treatment. ELIGIBLE NON -CITIZEN — Lawfully admitted permanent resident, aliens, lawfully admitted refugees, and parolees and other individuals authorized by the Attorney General to work in the United States. EMPLOYER — An employer subject to the provisions of the Civil Rights Act of 1964, as amended, including state and local governments and any Federal agency subjects to the provisions of Section 717 of the Civil Rights Act, as amended; and any Federal contractor or subcontractor covered by executive Order 11246, as amended, GRIEVANCE — An allegation that something imposes an illegal obligation or burden or denies some equitable or legal right, or causes injustice . INDIVIDUAL WITH A DISABILITY — Any individual who has a physical or mental disability that constitutes or results in a substantial challenge to employment. INTAKE — Includes screening to determine eligibility; to select from eligible applicants those individuals who are most in need and can benefit from program services; to complete procedural requirements necessary to enroll an individual into the program and to refer those not enrolled to other programs. JOINT COMPLAINT — A complaint of employment discrimination covered by Title VII or the Equal Pay Act and by Title VI or Title IX. Individual "joint complaints" are normally investigated by EEOC unless OCR has a compelling reason to investigate. "Joint complaints" alleging discrimination in employment and other practices and pattern or practice "joint complaints" are normally investigated by OCR. 20 W11011-1 awl JURISDICTION — Authority to investigate and resolve complaints against an institution subject to a law or statute which has been assigned to OCR for enforcement, i.e., Title VI, Title IX, etc. PARTICIPANT — Any applicant who has: (1) Been determined eligible for participation upon intake; and (2) Who is receiving subsidized employment, training or services (except post -termination services) funded under the Act, following intake, except for an individual who receives only outreach and/or intake and assessment services. 21 EXHIBIT H Ejhjubmmz!tjhofe!cz!Upsj! Qjfstpo! Upsj!Qjfstpo Ebuf;!3132/23/19!22;11;67! .19(11( Ejhjubmmz!tjhofe!cz!Upsj!Qjfstpo! Ebuf;!3133/14/41!26;6:;69! Upsj!Qjfstpo .18(11( NOTICE OF COMPLIANCE CITY STAFF: PRINT THIS PAGE AND INCLUDE WITH AGREEMENT TO THE CLERK OF THE COUNCIL Contractor Amfasoft Corp. Name: Project A-2020-194-09 Number: Project Agreement For Workforce Training Name: The Certificate of Insurance (COI) submitted indicates that the coverages are in compliance with the insurance requirements. No further action is required at this time. The compliant coverage(s) are: POLICY EXPIRATION TYPE OF INSURANCE COI DATE FILE NAME NUMBER DATE Amfasoft GENERAL LIABILITY 7012997781 11/01/2023 10/20/2022 11012023.pdf Amfasoft Corp. WORKERS COMPENSATION AND WC COI Exp 4-3- 57WECGE4109 04/03/2023 03/21/2022 EMPLOYERS' LIABILITY 23 RMD03302022.pdf Thank you, City of Santa Ana Risk Management Division in partnership with CTrax Plus Services Team 10/27/2022 12:14 PM