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Home My WebLink AboutINFOJINI, INC. INSURANCE NOT ON FILE A-2021-015-04 WORK MAY NOT PROCEED CLERK OF COUNCIL DATE: PROFESSIONAL SERVICES AGREEMENT FOR (Y. T(( llacli-C`^"(41 NFORMATION TECHNOLOGY AS NEEDED PROFESSIONAL SERVICES CITY OF SANTA ANA THIS AGREEMENT is made and entered into on this 2nd day of February, 2021, by and between Infojini, Inc., ("Consultant"), and the City of Santa Ana, a charter city and municipal corporation organized and existing under the Constitution and laws of the State of California ("City"). RECITALS A. On October 26, 2020,the City issued Request for Proposal No. 20-124, attached hereto as Exhibit B, by which it sought proposals from qualified firms to provide Information Technology (IT) as-needed professional services, including a broad range of IT support, maintenance and new project consulting for its various departments. B. Consultant submitted a responsive proposal that was selected by the City. Consultant represents that Consultant is able and willing to provide such services described in the scope of services that was included in Request for Proposal No. 20-124 and Request for Proposal No. 20-124 Addendum#1, attached hereto as Exhibit C. C. In undertaking the performance of this Agreement, Consultant represents that it is knowledgeable in its field and that any services performed by Consultant under this Agreement will be performed in compliance with such standards as may reasonably be expected from a professional consulting firm in the field. NOW THEREFORE, in consideration of the mutual and respective promises, and subject to the terms and conditions hereinafter set forth, the parties agree as follows: 1. SCOPE OF SERVICES On an as-needed basis, and at the sole discretion of City, Consultant shall perform during the term of this Agreement, the tasks and obligations including all labor, materials, tools, equipment, and incidental customary work required to fully and adequately complete the services described and set forth in Consultant's Proposal attached hereto as Exhibit A. When the need for services arise, City may initiate services through use of a letter agreement, executed by the Chief Technology Innovations Officer and the Consultant. Consultant shall be responsible for providing all requested services pursuant to the terms and requirements found in Request for Proposal No. 20-124, attached hereto as Exhibit B, as well as Request for Proposal No. 20-124 Addendum#1, attached hereto as Exhibit C. Specifically,Consultant must comply with the general requirements found in Section III.A of Request for Proposal No. 20-124, as amended by Request for Proposal No. 20-124 Addendum #1. If there are any conflicts between the terms or requirements in the applicable documents referenced herein, the order of precedence shall be as follows: this Agreement; Consultant's Proposal; Request for Proposal No. 20-124 Addendum#1; and,Request for Proposal No. 20-124. Page 1 of 10 2. COMPENSATION a. The total sum to be expended under this Agreement shall not exceed Three Million Dollars($3,000,000)annually,for a potential not to exceed amount of Eighteen Million Dollars ($18,000,000) during the term of the Agreement if all extensions are utilized, aggregated among all IT as-needed professional services providers. City neither warrants nor guarantees any minimum or maximum compensation to Consultant under this Agreement. Consultant shall be paid only for actual services performed under this Agreement at the rates and charges identified in Exhibit A. b. Payment by City shall be made within forty-five (45) days following receipt of proper invoice evidencing work performed, subject to City accounting procedures. Payment need not be made for work which fails to meet the standards of performance set forth in the Recitals which may reasonably be expected by City. 3. TERM This Agreement shall commence on February 2,2021, and terminate on February 1, 2025, unless terminated earlier in accordance with Section 15 below. The term of this Agreement may be extended for one(1)additional two(2)year period upon a writing executed by the City Manager and the City Attorney. 4. INDEPENDENT CONTRACTOR Consultant shall, during the entire term of this Agreement, be construed to be an independent contractor and not an employee of the City. This Agreement is not intended nor shall it be construed to create an employer-employee relationship, a joint venture relationship, or to allow the City to exercise discretion or control over the professional manner in which Consultant performs the services which are the subject matter of this Agreement; however, the services to be provided by Consultant shall be provided in a manner consistent with all applicable standards and regulations governing such services. Consultant shall pay all salaries and wages, employer's social security taxes, unemployment insurance and similar taxes relating to employees and shall be responsible for all applicable withholding taxes. 5. OWNERSHIP OF MATERIALS This Agreement creates a non-exclusive and perpetual license for City to copy, use, modify, reuse, or sublicense any and all copyrights, designs, and other intellectual property embodied in plans, specifications, studies, drawings, estimates, and other documents or works of authorship fixed in any tangible medium of expression, including but not limited to, physical drawings or data magnetically or otherwise recorded on computer diskettes, which are prepared or caused to be prepared by Consultant under this Agreement ("Documents & Data"). Consultant shall require all subcontractors to agree in writing that City is granted a non-exclusive and perpetual license for any Documents & Data the subcontractor prepares under this Agreement. Consultant represents and warrants that Consultant has the legal right to license any and all Documents & Data. Consultant makes no such representation and warranty in regard to Page 2 of 10 Documents & Data which were provided to Consultant by the City. City shall not be limited in any way in its use of the Documents and Data at any time, provided that any such use not within the purposes intended by this Agreement shall be at City's sole risk. 6. INSURANCE Prior to undertaking performance of work under this Agreement,Consultant shall maintain and shall require its subcontractors, if any, to obtain and maintain insurance as described below: a. Commercial General Liability Insurance. Consultant shall maintain commercial general liability insurance naming the City, its officers, employees, agents, volunteers and representatives as additional insured(s) and shall include,but not be limited to protection against claims arising from bodily and personal injury, including death resulting therefrom and damage to property, resulting from any act or occurrence arising out of Consultant's operations in the performance of this Agreement, including, without limitation, acts involving vehicles. The amounts of insurance shall be not less than the following: single limit coverage applying to bodily and personal injury, including death resulting therefrom, and property damage, in the total amount of$1,000,000 per occurrence, with $2,000,000 in the aggregate. Such insurance shall (a) name the City, its officers, employees, agents, and representatives as additional insured(s); (b) be primary and not contributory with respect to insurance or self-insurance programs maintained by the City; and (c) contain standard separation of insureds provisions. b. Business automobile liability insurance,or equivalent form,with a combined single limit of not less than $1,000,000 per occurrence. Such insurance shall include coverage for owned, hired and non-owned automobiles. c. Worker's Compensation Insurance. In accordance with the provisions of Section 3700 of the Labor Code, Consultant, if Consultant has any employees, is required to be insured against liability for worker's compensation or to undertake self- insurance. Prior to commencing the performance of the work under this Agreement, Consultant agrees to obtain and maintain any employer's liability insurance with limits not less than $1,000,000 per accident. d. If Consultant is or employs a licensed professional such as an architect or engineer: Professional liability(errors and omissions)insurance,with a combined single limit of not less than $1,000,000 per claim with $2,000,000 in the aggregate. e. The following requirements apply to the insurance to be provided by Consultant pursuant to this section: i. Consultant shall maintain all insurance required above in full force and effect for the entire period covered by this Agreement. ii. Certificates of insurance shall be furnished to the City upon execution of this Agreement and shall be approved by the City. iii. Certificates and policies shall state that the policies shall not be canceled or reduced in coverage or changed in any other material aspect without thirty (30) days prior written notice to the City. iv. Where the amounts or coverage provided by the certificates of insurance Page 3 of 10 provides coverage greater than those listed by this Agreement, the amounts provided by the certificates of insurance shall be incorporated by reference into the Agreement. v. Consultant shall supply City with a fully executed additional insured endorsement. £ If Consultant fails or refuses to produce or maintain the insurance required by this section or fails or refuses to furnish the City with required proof that insurance has been procured and is in force and paid for, the City shall have the right,at the City's election, to forthwith terminate this Agreement. Such termination shall not affect Consultant's right to be paid for its time and materials expended prior to notification of termination. Consultant waives the right to receive compensation and agrees to indemnify the City for any work performed prior to approval of insurance by the City. 7. INDEMNIFICATION Consultant agrees to defend, and shall indemnify and hold harmless the City, its officers, agents,employees,contractors, special counsel, and representatives from liability: (l) for personal injury,damages,just compensation, restitution,judicial or equitable relief arising out of claims for personal injury, including death, and claims for property damage, which may arise from the negligent operations of the Consultant, its subcontractors, agents, employees, or other persons acting on its behalf which relates to the services described in section 1 of this Agreement; and (2) from any claim that personal injury, damages,just compensation, restitution,judicial or equitable relief is due by reason of the terms of or effects arising from this Agreement. This indemnity and hold harmless agreement applies to all claims for damages,just compensation, restitution,judicial or equitable relief suffered,or alleged to have been suffered, by reason of the events referred to in this Section or by reason of the terms of, or effects, arising from this Agreement. The Consultant further agrees to indemnify, hold harmless, and pay all costs for the defense of the City, including fees and costs for special counsel to be selected by the City, regarding any action by a third party challenging the validity of this Agreement, or asserting that personal injury, damages, just compensation, restitution,judicial or equitable relief due to personal or property rights arises by reason of the terms of; or effects arising from this Agreement. City may make all reasonable decisions with respect to its representation in any legal proceeding.Notwithstanding the foregoing, to the extent Consultant's services are subject to Civil Code Section 2782.8, the above indemnity shall be limited, to the extent required by Civil Code Section 2782.8, to claims that arise out of, pertain to, or relate to the negligence, recklessness,or willful misconduct of the Consultant. 8. INTELLECTUAL PROPERTY INDEMNIFICATION Consultant shall defend and indemnify the City, its officers, agents, representatives, and employees against any and all liability, including costs, for infringement of any United States' letters patent,trademark,or copyright infringement,including costs,contained in the work product or documents provided by Consultant to the City pursuant to this Agreement. Page 4 of 10 9. RECORDS Consultant shall keep records and invoices in connection with the work to be performed under this Agreement. Consultant shall maintain complete and accurate records with respect to the costs incurred under this Agreement and any services, expenditures, and disbursements charged to the City for a minimum period of three(3) years, or for any longer period required by law, from the date of final payment to Consultant under this Agreement. All such records and invoices shall be clearly identifiable. Consultant shall allow a representative of the City to examine, audit, and make transcripts or copies of such records and any other documents created pursuant to this Agreement during regular business hours. Consultant shall allow inspection of all work, data, documents, proceedings, and activities related to this Agreement for a period of three (3) years from the date of final payment to Consultant under this Agreement. 10. CONFIDENTIALITY If Consultant receives from the City information which due to the nature of such information is reasonably understood to be confidential and/or proprietary, Consultant agrees that it shall not use or disclose such information except in the performance of this Agreement, and further agrees to exercise the same degree of care it uses to protect its own information of like importance,but in no event less than reasonable care. "Confidential Information"shall include all nonpublic information. Confidential information includes not only written information, but also information transferred orally, visually, electronically, or by other means. Confidential information disclosed to either party by any subsidiary and/or agent of the other party is covered by this Agreement. The foregoing obligations of non-use and nondisclosure shall not apply to any information that(a)has been disclosed in publicly available sources; (b) is, through no fault of the Consultant disclosed in a publicly available source; (c) is in rightful possession of the Consultant without an obligation of confidentiality; (d) is required to be disclosed by operation of law; or (e) is independently developed by the Consultant without reference to information disclosed by the City. 11. CONFLICT OF INTEREST CLAUSE Consultant covenants that it presently has no interests and shall not have interests, direct or indirect, which would conflict in any manner with performance of services specified under this Agreement. 12. NOTICE Any notice, tender, demand, delivery, or other communication pursuant to this Agreement shall be in writing and shall be deemed to be properly given if delivered in person or mailed by first class or certified mail, postage prepaid, or sent by fax or other telegraphic communication in the manner provided in this Section, to the following persons: Page 5 of 10 To City: Clerk of the City Council City of Santa Ana 20 Civic Center Plaza(M-30) P.O. Box 1988 Santa Ma,CA 92702-1988 Fax: 714- 647-6956 With courtesy copies to: Jack Ciulla Chief Technology Innovations Officer City Attorney's Office Information Technology Department City of Santa Ana City of Santa Ma 20 Civic Center Plaza 20 Civic Center Plaza(M-xx) P.O. Box 1988 P.O. Box 1988 Santa Ana, CA 92702 Santa Ma, California 92702 To Consultant: First&Last Name Sandeep Harjani Title President Consultant Firm Name Infojini, Inc. Address 10015 Old Columbia Rd,Suite B215 City, State, Zip Columbia, MD 21046 Fax: 443-283-4249 A party may change its address by giving notice in writing to the other party. Thereafter, any communication shall be addressed and transmitted to the new address. If sent by mail, communication shall be effective or deemed to have been given three (3) days after it has been deposited in the United States mail, duly registered or certified, with postage prepaid, and addressed as set forth above. If sent by fax, communication shall be effective or deemed to have been given twenty-four(24) hours after the time set forth on the transmission report issued by the transmitting facsimile machine, addressed as set forth above. For purposes of calculating these time frames, weekends, federal, state, County or City holidays shall be excluded. 13. EXCLUSIVITY AND AMENDMENT This Agreement represents the complete and exclusive statement between the City and Consultant, and supersedes any and all other agreements, oral or written, between the parties. In the event of a conflict between the terms of this Agreement and any attachments hereto, the terms of this Agreement shall prevail. This Agreement may not be modified except by written instrument signed by the City and by an authorized representative of Consultant. The parties agree that any terms or conditions of any purchase order or other instrument that are inconsistent with, or in Page 6 of 10 addition to,the terms and conditions hereof,shall not bind or obligate Consultant or the City. Each party to this Agreement acknowledges that no representations, inducements, promises or agreements, orally or otherwise, have been made by any party, or anyone acting on behalf of any party, which is not embodied herein. 14. ASSIGNMENT Inasmuch as this Agreement is intended to secure the specialized services of Consultant, Consultant may not assign, transfer, delegate, or subcontract any interest herein without the prior written consent of the City and any such assignment, transfer, delegation or subcontract without the City's prior written consent shall be considered null and void. Nothing in this Agreement shall be construed to limit the City's ability to have any of the services which are the subject to this Agreement performed by City personnel or by other consultants retained by City. 15. TERMINATION This Agreement may be terminated by the City upon thirty (30) days written notice of termination. In such event,Consultant shall be entitled to receive and the City shall pay Consultant compensation for all services performed by Consultant prior to receipt of such notice of termination, subject to the following conditions: a. As a condition of such payment, the Executive Director may require Consultant to deliver to the City all work product(s) completed as of such date, and in such case such work product shall be the property of the City unless prohibited by law, and Consultant consents to the City's use thereof for such purposes as the City deems appropriate. b. Payment need not be made for work which fails to meet the standard of performance specified in the Recitals of this Agreement. 16. NON-DISCRIMINATION Consultant shall not discriminate because of race,color, creed, religion, sex, marital status, sexual orientation, age, national origin, ancestry, or disability, as defined and prohibited by applicable law, in the recruitment, selection, training, utilization, promotion, termination or other employment related activities.Consultant affirms that it is an equal opportunity employer and shall comply with all applicable federal, state and local laws and regulations. 17. JURISDICTION- VENUE This Agreement has been executed and delivered in the State of California and the validity, interpretation, performance, and enforcement of any of the clauses of this Agreement shall be determined and governed by the laws of the State of California. Both parties further agree that Orange County, California, shall be the venue for any action or proceeding that may be brought or arise out of, in connection with or by reason of this Agreement. Page 7 of 10 18. PROFESSIONAL LICENSES Consultant shall, throughout the term of this Agreement, maintain all necessary licenses, permits, approvals, waivers, and exemptions necessary for the provision of the services hereunder and required by the laws and regulations of the United States, the State of California, the City of Santa Ana and all other governmental agencies. Consultant shall notify the City immediately and in writing of its inability to obtain or maintain such permits, licenses, approvals, waivers, and exemptions. Said inability shall be cause for termination of this Agreement. 19. WAIVER No waiver of breach, failure of any condition, or any right or remedy contained in or granted by the provisions of this Agreement shall be effective unless it is in writing and signed by the party waiving the breach, failure, right or remedy.No waiver of any breach, failure or right,or remedy shall be deemed a waiver of any other breach, failure, right or remedy, whether or not similar,nor shall any waiver constitute a continuing waiver unless the writing so specifies. 20. MISCELLANEOUS PROVISIONS a. Each undersigned represents and warrants that its signature herein below has the power, authority and right to bind their respective parties to each of the terms of this Agreement, and shall indemnify City fully, including reasonable costs and attorney's fees, for any injuries or damages to City in the event that such authority or power is not, in fact,held by the signatory or is withdrawn. b. All Exhibits referenced herein and attached hereto shall be incorporated as if fully set forth in the body of this Agreement. (Signatures on following page) Page 8 of 10 A-2021-015-04 IN WITNESS WHEREOF,the parties hereto have executed this Agreement the date and year first above written. ATTEST: _ CITY OF SANTA ANA `,14 o T 1`A G ,...,.. ),.--:,..,„ Ca-Z:-...7,1 -,--e. -'711. ! _ _________ Daisy Gomez Kristine Ridge Clerk of the Council City Manager APPROVED AS TO FORM: SONIA R. CARVALHO CONSULTANT: City Attorney /--1i By: l' t Ryan O. I odge (name)Sandeep Harjani Assistant City Attorney (title) President Tax ID# 20-4624920 RECOMMENDED FOR APPROVAL: ✓t Jack lla Chie ethnology Innovations Officer Infoi ation Technology Department Page 9 of 10 EXHIBIT A CONSULTANT'S PROPOSAL RFP NO. 20-124 GN'F 6 JINI Information Technology As -Needed Professional Services 1. Cover Letter............................................................................................................................................3 2. Agreement Statement.............................................................................................................................4 3. Firm and Team Experience....................................................................................................................5 4. Supplemental Questions.......................................................................................................................23 5. Cost Proposal.........................................................................................................................................68 6. Certifications (ATTACHMENTS)......................................................................................................70 1.1 • Attachment A: References........................................................................................... 70 1.2 • Attachment B: Proposer's Statement......................................................................... 70 1.3 • Attachment C: Non -Collusion Affidavit.................................................................... 70 1.4 • Attachment D: Non -Lobbying Certification.............................................................. 70 1.5 • Attachment E: Non -Discrimination Certification..................................................... 70 7. References..............................................................................................................................................77 8. Evidence of Financial Capacity...........................................................................................................78 9. Insurance...............................................................................................................................................86 Figure 1- Success Factors............................................................................................ Figure 2- Dedicated Account Management............................................................... Figure 3- Overall Capabilities..................................................................................... Figure 4- School Partnerships..................................................................................... Figure5- Awards.......................................................................................................... Figure 6- Unique Qualifications................................................................................. Figure 7- Screening process........................................................................................ Figure 8- Recruitment Process................................................................................... Figure 9- SenseHQ Screenshot................................................................................... Infojini Inc. Response Microsoft' 10 )w ble r 2 RFP NO. 20-124 GN'F 6 JI"NI Information Technology As -Needed Professional Services Attn: Jack Ciulla, Due Date: November 17th, 2020 Chief Technology Innovations Officer City of Santa Ana Information Technology Department 20 Civic Center Plaza Santa Ana, CA 92701 Subject: Proposal Response to Solicitation Number 20-124- Information Technology As -Needed Professional Services issued by the City of Santa Ana. The City of Santa Ana is looking for qualified firms that can provide a broad range of Information Technology (IT) support, maintenance, and new project consulting for its various departments. The highly critical applications, diverse technologies, and large infrastructure underscore the importance of choosing a reliable contractor that will recruit qualified, cost-effective professionals to fulfil the City's vision. Infojini is a certified M/S/DBE firm incorporated in the State of Maryland with regional offices in San Francisco, Los Angeles, Orange County and San Diego, California. We intend to leverage our 14+ years' experience in providing Information Technology Professional Services similar to the scope of work of this RFP across various Government clients in California. In order to provide stellar performance per City's RFP, Infojini, Inc (Infojini) brings five key success components. shown in Figure below: Single is "Aut co, uarrautaarat Rtrr Namffiwtxatefit rYrAbM191iarwaaru With I C hy, to t itdi ante rime arid eustrraa suec"aiad delivery C&pacujectr, FitaauxiaaDiy stable, low tta on 'D&I'l rtaparr t. smaat itaayde Sc ore, i'arravraa rrrno'tMartuat t ar, Ora ,rr°t a lt t ararrtrractt to prarvidrr qualified raaradinirat a iru shortrat taaaruwamarui time strrarag in 1A,ovi&Ig IT iarmxi"taaaionmai r"micrs on daaarraa at empm,misent coottartm including $Wing and i�ar+ra,at Matiagemesit . 9O: 000-prrma,ar• tted M.andid pool for paaami aas airatii'car to Mirka RIP 14+ years of ra^a°aaaitrrrvnt crud iara.ciaaat Ntaaruadasa ent rmxpetierrna e imt Caaiii"aurae ire-cludin , iSupmiot Caters of C"maffco aiar, Comity of Placer, ttua Anatgsmiea i`ataka n itiitca of E(htwwaatiamtu„ Cotuay of iSaaa rmtueattar, tM'PLM CatMcrraniaa Marta"•. Uratw tsity, Ccraraaty of "gm, Nlialea,'i°irr cotalty of reavc), swua Own Gowity„ COY of e'lkelcy, 11c Pt wt of Loo Bondi, etc Figure 1- Success Factors Being an existing Staffing vendor for the State of California and other public sector clients in Southern California, Extensive Public Sector experience, Local Office, Local Dedicated Account Management team, and Access to local candidates of Santa Ana makes us the lowest risk, best value vendor that will enable smooth transition and functioning of the legacy and new systems. If you have any questions regarding the response or need more information, please don't hesitate to contact me. Sincerely, Sandeep Harjam, President- Infojini, Inc. Infojini Inc. Response � 3 Microsoft'� r ,�, a� rr 10tm"°^1f i b i le r RFP NO. 20-124 (7N'F JI"NI Information Technology As -Needed Professional Services Proposal shall include a statement outlining your concurrence or concerns with any and RFP or with the General Requirements section (III.A). RFP or with the General Requirements section (III.A). Infojini accepts the general requirements mentioned in the RFP without any exception. Infojini Inc. Response Microsoft' 1W. 4 )w b r le r RFP NO. 20-124 (7N'F JI"NI Information Technology As -Needed Professional Services i. A general description of the firm, including size, number of employees, number of staff placed at client organizations, and any past or contemplated changes in ownership. Infojini Inc. is a full -service consulting firm focused on end to end project success through requirements definition, planning and design, implementation, support, and training. We are partnered with Microsoft and specialize in Information Technology Professional Services. Our staff includes multiple Microsoft Certified Masters and Candidates, SharePoint MVPs, Certified Trainers and Senior Architects and Developers who are all certified. Infojini has provided value-added services to several California based clients over the past 14 years. Infojini is a certified Minority Business Enterprise and a leading IT Services firm. Infojini is a trusted Professional Services partner and brings the capability of 14+ years of serving to commercial enterprise business firm(s) as well as serving several governmental agencies including (Local, State) of all levels (Citywide, Countywide and State-wide) according to their business expansion plans, improvement needs to achieve their business objectives linked with staffing projects. Infojini has a healthy business relationship with more than 25 states all across the USA and is currently holding more than 150 IT services contracts. Infojini specializes in delivering qualified talent across diverse skill sets for .NET -C#, VB.NET, PHP, MS SQL, Oracle, Laserfiche, Java, Lawson, Win OS, VMware, HP SAN , Cisco, Database Management, and has been adding value with our streamlined processes to reduce the Staffing Delivery Time, Bulk hiring, Performance metric & measurement, Reduce and control operating cost to our customers' recruitment initiatives as a trusted staffing partner for their short-term long-term 150+ dedicated recruiters with a specialized industry focus. Access to 2 Million+ Resumes in our internal database of Bullhorn and Jobdiva Database of 90, 000+ Prescreened Candidates. 14+ Years' Experience Providing Information Technology Professional Services. 150+ Staffing contracts 30+ State -Wide Staffing Contracts. More than 8, 000 placements. 9,nwide Presence: Strong presence as an IT services provider all over the nation including State of California. Stability Over $70Mrevenue since inception e of Credit for $1,500,000 from Bank of erica (ML) projects; contract to hire and direct hire arrangements that Infojini serves nation-wide. The following table illustrates the Infojini's highlights. Company Name Infojini, Inc. Organizational Structure S-Corporation Date of Incorporation June 22, 2006 Name of Principal I Title Mr. Sandeep Harjani President Fed ID Duns ID D&B Rating 20-4624920 828981899 96/100 Phone Fax 443-257-0086 443-283-4249 Consultants placed with Clients 350+ Address - Headquarter 10015, Old Columbia Road, Suite B215, Columbia, MD 21046 Infojini Inc. Response � 5 Microsoft'� r ,�, �� rr 10)w b r le r RFP NO. 20-124 (7N'F JI"NI Information Technology As -Needed Professional Services Internal Employees 250+ Employees Revenue 2019 Over $31 Million Merger and/or Acquisition None Infojini proposes highly qualified and experienced consultants and contractors to offer the City the required Professional services from our staff of senior professionals or a bench of consultants to fulfill the requirements of service categories that we intend to bid on. Getting the right consultants with the right experience and capability without long term contractual commitments can make all the difference in your success and business operations. ii. Name and contact information of the supervising Engagement and/or Resource Manager to be assigned to the engagement. Infojini Inc. Response: Infojini will assign the following Key personnel: Name Savneet Kaur Title Account Manager (Supervisory Engagement Manager) Email Statebids@infojiniconsulting.com Phone 408-663-0961 Name Kajal Joshi Title Recruitment Manager (Resource Manager) Email Statebids@infojiniconsulting.com Phone 443-889-2295 iii. Resumes for the Engagement and/or Resource ManagerO assigned to the engagement. Figure 2- Dedicated Account Management Infojini Inc. Response � 6 Microsoft' � r ,�, �� ",, 10)w b r le r RFP NO. 20-124 GN'F 6 JI"NI Information Technology As -Needed Professional Services Name Of Individual Savneet Kaur Company Name Infojini Inc. Current Position/Title Within Infojini, Inc., CA Company / Years' Experience In Aug 2019 -Present Current Position: Account/PrQject Manager Years Employed By Proposer: 1+ Years Previous Position(S)/Title(S) Company Name: Infojini, Inc. With Proposer And/or Other Title: Account Manager Company(ies) / Company Name / Years of Experience: Aug2019 -present 1+ Years Years' Experience In Each Company Name: IDC Technologies Position: Title: Account Manager Years of Experience: Feb 2018 —July 2019 1+ ears Company Name: Enterprise Solutions Inc. Title: Account Manager Years of Ex erience: June 2008 —Jan 2018 (9+ Year) Company Name: DGN Technologies Title: Talent Acquisition Specialist Years of Experience: Aug 2006 — May 2008 (1+ year) Total Professional Experience (In 12+ years Years) Proposed Position For This Account Manager Project: Percentage Of Time Available 100% For This Project Relevant Work Experience In The Role: Account Manager Past 10 Years: Name of Employer: Infojini, Inc, IDC and ESI Date of Project: Aug 2009 - present Responsibilities: • Engage in the processing and managing of accounts involving IT services and solutions of enterprise networks and infrastructure, data security technologies, applications and customized software products. • Help with government agencies technology solutions and services, respond to RFPs and develop penetration and growth plans. • Manage government sector clients for their staffing and Project Management needs • Define appropriate sales tactics and forecasting, build and plan relationships with vendors and distributors. • Apply dynamic leadership talents toward training, coaching and managing sales associates. • Actively attend tradeshows and job fairs to establish and expand network of candidates and clients. • Manage Fortune 500 clients • Develop and maintain strategic relationships with clients and the management to fulfill client expectations and increase revenue • Interact daily with project managers, resource managers, and procurement Summary Qualifications: Infojini Inc. Response Microsoft' 10 )w b r le r RFP NO. 20-124 GN'F 6 JI"NI Information Technology As -Needed Professional Services • 12+ Years of Client Management and Business Development experience directing/supervising large contract vehicles of the State, Local, Federal and Private Sector. • Extensive experience providing account management for large contracts with various state and local agencies such as State of California, State of Washington, State of Oregon, State of North Dakota, State of Colorado, State of Nevada, etc. for their staffing needs. • Excellent technical and interpersonal skills Education/Degree • Masters in English — 2006 • Bachelors in English and Education - 2004 Name of Individual Ka al Joshi Company Name Infojini, Inc. Current Position/Title Within Infojini, Inc. Company / Years' experience In Apr 2007 to Present (13+ years) Current Position: Talent Acquisition/ Recruitment Manager Years employed by Proposer: Infojini Inc. PREVIOUS Company Name: Infojini, Inc. POSITION(S)/TITLE(S) WITH Title: Recruiting Manager PROPOSER AND/OR OTHER Years of Experience: Apr 2007 to Present 13+ Years COMPANY(IES) / COMPANY Company Name: Lockheed Martin Corporation NAME / YEARS EXPERIENCE Title: Team Lead Recruiter/Recruitment Manager IN EACH POSITION: Years of Experience: May 2004 to Feb 2007 (3 ears) Company Name: Optimization Consulting, Inc. Title: Technical Recruiter/Lead Years of Experience: Jun 2002 to Mar 2004 (2 years) Total Professional Experience (in 18+ Years ears) Proposed Position for thisproject: Recruitment Manager Percentage of Time Available for 100% this Project RELEVANT WORK Name of Client: Infojini, Inc. EXPERIENCE IN THE PAST 10 Date of Project: Apr 2007 to Present (13+ Years) YEARS: Role: Recruiting Manager Responsibilities: • Manages full cycle recruiting efforts, performs project executions, and consults with executive management, Creates, designs, and implements innovative recruiting strategies in alignment with the organizational vision, mission, values, and goals. • Leads internal and external talent acquisition activities including candidate sourcing, assessments', and management of entire recruitment processes. • Full lifecycle recruitment and administrative responsibility starting with creation of requisition and ending with onboarding of selected candidate (create/modify job description, build and execute sourcing strategy, preliminary interviews, reference Infojini Inc. Response Microsoft' 10 )w b r le r RFP NO. 20-124 GN'F 6 JI"NI Information Technology As -Needed Professional Services checks, schedule interviews, negotiation of salary/offers, consult with candidate through start date/onboarding) • Develop and maintain pipelines to top-notch IT and non IT professionals by building and maintaining candidate relationship which contributes to decreasing time to fill. • Work daily to identify top accounts, target skill sets and industry experience relevant for the office; to evaluate clients' current and future staffing requirements Summary Qualifications: Recruitment Manager, with over 10 years of experience with full cycle technical recruiting involving a variety of clearance levels; Public trust /ADP, Q, Secret/Top Secret, - SCl/Poly/SSBI etc. Internet Data Mining using Boolean search techniques. Excellent knowledge of Internet -based recruiting tools (Monster, DICE, and CareerBuilder etc.) Used a wide variety of applicant tracking systems. Strong candidate networking experience, exceptional people skills, established interviewing skills, strong communication skills, demonstrated understanding of information technology industry, Retains client and corporate confidentiality, exercises sound judgment, detail -oriented and articulate. Proven professional networking using online social media (Linkedln, Twitter, Facebook, blog sites), Interfaces effectively with customers, co- workers, and executive management. Proven record of accomplishment in developing, implementing and championing creative *out of the box* recruiting strategies. Manage accounts such as State of North Carolina, State of Maryland, State of Texas, State of Illinois, State of Ohio, Baltimore Metropolitan Council, Rural Health Network of South -Central New York (RHNSCNY), Louisville water company, City of Berkeley, City of San Juan Capistrano, City of Minneapolis, City of Chesapeake, City of San Antonio, CaISTRS, State of Missouri for their Temporary staffing needs. Core Competencies • Reduction of recruiting costs • Decreased time to fill • Improved quality of candidate's pool • Improving Hiring Response Time • Quantify Performance Metrics • Risk Management Education/Degree Bachelor of Engineering in Computer Science, Mumbai University iv. A description of the firms experience in providing similar services to those requested in this RFP with emphasys on other public -sector agencies. Infojini has more than 8 years providing various IT Professional Services to the clients based in the State of California. We have placed more than 200 resources similar to those as mentioned in the RFP. The table below depicts our strong experience in providing IT Professional Services in the California region: Infojini Inc. Response 9 ticrsoft )w b r le r RFP NO. 20-124 (7N'F JI"NI Information Technology As -Needed Professional Services Client Name Resources Provided North County Transit District Net Developer, Systems Analyst, Project Lead, Cybersecurity Analyst Superior Court of CA, County of Imperial, and Programmer, Desktop Support Specialist, Desktop County of Los Angeles Support Lead City of Anaheim Architect, Business Intelligence Specialist Global Power Consulting Scrum Master / Project Manager, IT Business Analyst, System Evaluation & Selection Consultant, Technology Consultant Computer Futures IT Business Analyst, System Evaluation & Selection Consultant, Technology Consultant, Project Lead PepsiCo Business Analyst, Project Manager, Tech Support Lead, Wireless infrastructure Engineer California Correctional Health Care Services Systems Architect, Systems Administrator, Systems Engineer, Data Center Engineer United Health Group IRIS Consultant, Telecom VOIP Administrator, GIS Administrator Los Angeles County Office of Education Business Intelligence Consultant, IT Project Manager, Software Applications Developer Healthtrustws - LOS ROBLES HOSPITAL & GIS Analyst, Network Specialist — LAN Administrator MEDICAL CENTER SCA Judicial Council of California Senior Oracle Developer, Oracle DBA, Programmer/Developer, IT Business Analyst, Project Lead, Technology Consultant, Communication Specialist CALSTRS Systems Administrator, Network Engineer, Network Specialist, Infrastructure Architect County of Sacramento Information Security Program Expert, Cybersecurity Engineer, Cybersecurity Analyst Metropolitan Water District of Southern Sr. IT Developer, Web Developer, .NET Developer, California Mobile App developer California State Lottery Technical Project Manager, IT Business Analyst, Project Lead, System Evaluation & Selection Consultant The following table shows the description of the services of the partial list of the clients where we have provided services similar to those mentioned in the RFP: Position Systems Analyst Client Name Service Maryland Health The Maryland Health Benefit Exchange (MHBE) created a Benefit Exchange website and call center operating under the name Maryland Health Connection (MHC). Through MHC, Maryland residents explore health insurance plans, compare rates, and determine their eligibility for advanced premium tax credits (APTC), cost sharing reductions (CSR) and public assistance Infojini Inc. Response � 10 Microsoft'� r ,�, �� ",, 10)w b r le r RFP NO. 20-124 (7N'F JI"NI Information Technology As -Needed Professional Services programs such as Medicaid and the Maryland Children's Health Insurance Program (MCHP). Infojini provided Systems Analyst to provide Electronic Data Interchange (EDI) data analysis, reports generation, maintenance and support services for the Maryland Health Benefit Exchange (HBX) system. Programmer/Developer Los Angeles Developed web applications using Angular 7 and C4. (.NET -C4, VB.NET), County of Developed database and related table. Web Developer Education Developed front end of the web application using CSS, (.NET/PHP) Angular 7, JavaScript, and HTML. Developed angular forms. Developed web services using Web API. Wrote stored procedures to query data. North Carolina Forest Management Request Tracking System: Dept. of Developed mobile responsive web Application to record Agriculture request from landowners. Generated contract, invoices and tracked payments. Application was designed for desktop and mobile devices using responsive web design. Used media queries to customize the web pages for smaller mobile devices. Used CSS 3.0 style sheets for web pages. Laboratory information management system (LIMS): Designed web forms using ASP .NET, AJAX .NET and telerik controls for adding, editing and deleting records from grid. Created web forms to display summary of work list with telerik controls with add, edit, delete and filtering capabilities. Wrote LINQ queries for selecting records and applying conditions and deriving several record sets for display in grid views, dropdown boxes & lists. Database Maryland Motor Provided production support for MDOT/Motor Vehicle Administrator (MS Vehicle Administration (MVA) supporting the most extensively used SQL, Oracle) Administration application in The Maryland State Department of Transportation. Environment consisted of Windows 2003/2008/2012 Servers with HP XP12000/ IBM XIV based SAN. Maryland Higher Maryland Annual Collection (MAC) is a data collection Education process involving substantial amounts of data from all of the Commission public higher education colleges in the state of Maryland. MAC is being upgraded to MAC 2. Created the Oracle Database Design for the destination database. Created Oracle Database Schema and objects. Designed and developed the ETL process from the external source to the internal database. Infojini Inc. Response � Microsoft'� 11 � r ,�, �� rr 10)�"°^1f � b r le r RFP NO. 20-124 GN'F 6 JI"NI Information Technology As -Needed Professional Services Migrated the data from the external database to the internal Oracle Database. Document Imaging Maryland Worked on design and development of a document Application Specialist Judiciary management application for archiving of criminal jackets for (Laserfiche) District Court warehouse. Business Intelligence Amtrak - Designed and developed Tableau visualization solutions Specialist - Worked with customers to analyze and dissect user requirements and build front-end BI applications according to specifications - Created complex formulas and calculations within Tableau to meet the needs of complex business logic - Performed administrative and support activities across a multi -environment Tableau infrastructure including security administration, release management, troubleshooting and general systems maintenance South Carolina The South Carolina Department of Revenue (SCDOR) has Department of implemented a Data Warehouse and related software Revenue components for purposes of tax and revenue compliance and analysis. The Data Warehouse also serves as a primary data source for other business intelligence activities. This work involves proprietary software from Revenue Solutions Inc. (RSI), particularly their Portfolio Warehouse (PW) product. Historically, the Data Warehouse application team has used the proprietary Embarcadero DT/Studio tool, along with custom transform code from RSI, to load data from federal and state data sources into the Data Warehouse. The team is now charged with converting all of the data load processes to use Microsoft SQL Server Integration Services (SSIS) At this time an experienced ETL (Extract, Translate, and Load) specialist with expertise in SSIS is needed to assist in this process. Our services included: • Building ETLs using SSIS packages to load data from various data sources including files from internal and external data sources. • Setting up and running the proprietary Portfolio Warehouse Associate and Grow (A&G) offline process for data cleansing and matching of these files. This includes configuring the A&G match keys with consultation from the business users and SCDOR Data Warehouse team. • Conducting quality assurance for loaded data. • Creating and executing "views" as required by business users. • Performing database utility functions, such as SQL Server Analytical Services for OLAP, development of stored procedure, SSIS, etc. as needed for loading and analysis of data. Infojini Inc. Response � � 12 Microsoft'� r ,�, �� rr 10)w b r le r RFP NO. 20-124 (7N'F JI"NI Information Technology As -Needed Professional Services Mobile App Developer (iOS & Android OS) IT Business Analyst Jefferson County Jefferson county has multiple stormwater locations and they wanted to develop a mobile app for carrying out site inspections, site inspector will login to the app to see itinerary schedules and will initiate the inspection which has multiple questions and ability to upload photos and signature, Upon completion of inspection, it is submitted to the backend server owned by JCDH. The app had features such as offline operation to store data when there is no internet connectivity and API integration with backend database of JCDH. We designed and implemented the mobile app using native Android and 10S technologies. We integrated the backend database using REST APIs provided by JCDH. We actively provided suggestions to JCDH in order to improve the API integration for improved security and performance. Polaris Wireless Updated Altus Mobile Project and built all configurations similar to BlueForce Project into Altus Mobile Xcode Project. Updated Altus Mobile Project and built all configurations similar to BlueForce Project into Altus Mobile Xcode Project. Along with all Pod configurations and building two separate targets. Created New UIResponder class to hook it up for Altus Mobile Target in BFT Project. This will be used for Altus mobile development. Identified need to use @autorelease pool blocks for stashing class objects in business layer code. Traced App memory to identify memory footprint and objects which are still alive in the memorv. North Carolina Involved in assisting with the development and Dept. of Health implementation of NC Families Accessing Services through and Human Technology (NC FAST) as a Test Scripts Writer. Services Analyzed business requirements for testability and completeness using Functional Specification Documents, Business Requirements Documents and Technical Design Documents, developing requirements into test conditions, cases and scripts, development and execution of automated scripts using HP Quality Center to thoroughly test software to ensure proper operation and freedom from defects. Reviewed test cases and other testing artifacts to ensure the accuracy and completeness of all test artifacts. Project Lead Judicial Council Our resource was assigned as an IT Project Manager/Project of California Lead to manage the Judicial Information System (JIS) project that will replace the current Themis system which maintains comprehensive organizational information about the judicial branch, and supports the JCC programs and business processes that depend on this information, such as the Assigned Judges program. The IT Project Manager, under the direction of the Administrative Services Development Infojini Inc. Response 1 013 Microsofto ;= r r ,rs a'rr=g to ; 1f4 ; r RFP NO. 20-124 GN'F 6 JI"NI Information Technology As -Needed Professional Services (ASD) Program Manager, provided the expertise needed to manage the development of a large, complex application and ensuring the project completes on -time, on -budget with a high -degree of client satisfaction and quality. The IT Project Manager was responsible for managing and directing the design, development, and deployment of the new Judicial Information System (JIS) ensuring the system meets the technical goals and standards of the JCC. Our resource successfully communicated and coordinated the activities of many business units throughout the JCC. Technology Port of Seattle The Port of Seattle (Port) is working on a series of Consultant, System Information and Communication Technology (ICT) Evaluation & Selection facilitated technology projects related to IDS5, See Consultant Something/Say Something mobile app, Noise Complaint Tracking, Facilities and Infrastructure (F&I) Energy/Lights Software, and others. To assist with these projects, Information Technology (IT) technical services are needed. Infojini assigned resources that assisted on a series of projects which includes IDS5 to capture and report runway conditions, a mobile app to capture customer/employee real time facility feedback, Noise Complaint tracking and actioning, and other infrastructure upgrades. The Project Manager worked closely with the ICT Program Management Office (PMO) and key business stakeholders responsible for the efforts to plan, track, coordinate, and execute to successfully implement Port -wide infrastructure technology. GIS Administrator, South Carolina Local Agency Data Collection (LADC) - The project GIS Analyst Dept. of involves the collection of road data from all of the counties Transportation in South Carolina to the GIS Mapping Department of SC Department of Transportation. Data includes mileage allocation, routes, distinction between private and state and locally owned roads. The data must be brought into the mapping system and then put into Oracle tables. States and counties are apportioned back money given to the FHWA based on the exact amount of road mileage existent in the state. The project is entirely funded by the Federal Highway Administration. All 46 counties in South Carolina will have their road mileage accounted for prior to the completion of the project. Our employee is a GIS Analyst/Technician who uses SC DOT's mapping system and physical road maps to verify the data sent in. Infojini Inc. Response � 14 Microsoft'� r ,�, �� ",, 10)w b r le r RFP NO. 20-124 GN'F 6 JI"NI Information Technology As -Needed Professional Services Read and extract data from road plans and historical maps and documents to update information in the Roadway Information Management System's (RIMS) database North Carolina GIS analysis specializing in spatial analysis, GIS Dept. of technologies and GIS site analysis, networking, geocoding, Transportation population analysis, and Linear Referencing Systems (LRS) integration for the NC Department of Motor Vehicles, Rome and P4 projects. Maryland Established the enterprise GIS solution for MDTA that Transportation included setting up ArcGIS Server, Oracle SDE, ArcGIS Authority portal, etc. for both Prod and Development environment. Also worked on to improve the centerline and address data. Worked with the GIS team to guide them to create Network Dataset for routing of the emerRencv responders. Network Specialist — North Carolina Provided various resources on the new hospital Infrastructure LAN Administrator, Dept. of Health projects for the State. Telecom VOIP and Human Administrator, Services Supported the technical implementation and deployment of Telecom VOIP System IT VoIP telephony, WAN, FolP, enterprise Audio / Visual Engineer, Wireless technologies, LAN and Technology infrastructure as infrastructure designed by the architecture team of a new medical grade IT Engineer, Network network/infrastructure solution. Provided technical Engineer, expertise in development of system requirements, request for Infrastructure Architect proposals, contracts for services, and served as an expert in that product area. Reviewed vendor installations and tested (all levels) IT infrastructure components/systems (custom and COTS). Provided IT infrastructure/systems support and transitioned knowledge to operations and maintenance support staff. Systems Architect and South Carolina The resource helped SCDHHS to discover information in Engineer Dept. of Health vast amounts of data in order to make more valuable, data - and Human based decisions to deliver the best solutions for Medicaid Services stakeholders. The Data Scientist applied data mining techniques, performed statistical analysis, and built prediction systems that will be integrated with both existing and future products and systems. Enhanced data collection procedures to include information that is relevant for building analytic systems Select features, build and optimize classifiers using machine learning techniques Infojini Inc. Response � 15 Microsoft'� r ,�, �� ",, 10)w b r le r RFP NO. 20-124 GN'F 6 JI"NI Information Technology As -Needed Professional Services Processed, cleansed and verified the integrity of data used for analysis Systems Administrator, North Carolina Installed Solaris and Linux and created user logins, Data Center Engineer A&T University administering the system performance and monitoring user activities. Built and configured Solaris 8/10, Red hat Linux using Jump start server using Kick Start server as required for the project. Closely coordinated with SAN team for storage, fabric issues. Upgrading Emulex cards, firmware for HBA to the current revision levels. Installed VERITAS volume manager and implemented various RAID levels, logical volume creation, mirroring and file systems. Installed, configured, and maintained DNS servers, NFS and NIS on Sun Solaris servers. Configured distributed file systems, administering NFS server and NFS clients, and editing auto -mounting mapping as per system / user requirements. Installed and configured VERITAS Net Backup 5.1 and performed restore activities. Involved in planning, building, and administration of various High Availability clusters and heartbeat checking on Sun Solaris using VCS 4.1 in heterogeneous SAN environment. Planned, scheduled, and implemented OS patches on both Solaris and Linux boxes as a part of proactive maintenance and Secure Shell (SSH) implementation. Participated in installing and configuring of UNIX/Linux based Oracle lOg products. Performed Server Virtualization using Solaris Containers (zones) and VMWare. Wrote various UNIX Korn and Bourne shell scripts to probe network backbone equipment and provide vital statistics about the availability and responsiveness of the network. Cybersecurity Cybersecurity Texas Dept. of Infojim's proposed resource oversaw all aspects of the Engineer Transportation network edge and any interconnections between TxTAG and all vendors. The resource was also responsible for maintaining the firewall rules, configuration and security based on PCI Requirement 1-Firewall Management plus any other PCl/Txdot requirements that are mandated by Policy andTxdot Controls Catalog Maryland State Conducted Code review for Application Security Best Highway Practices. Tested the web applications for OWASP Top Ten Administration Security Risks such as Injection, Cross Site Scripting (XSS), Invalidated Redirects and Forwards. Cybersecurity Analyst South Carolina SCEIS Risk Assessment Remediation Project: Identify, Dept. of document, and analyze SCEIS privacy and security risk Administration posture. Support development and implementation of data protection and privacy controls. Desktop Support and Helpdesk Infojini Inc. Response • 16 Microsoft'� r ,�, �� ",, 1Ww b r le r RFP NO. 20-124 (7N'F JI"NI Information Technology As -Needed Professional Services Tech Support Lead, Tech Support Specialist Port of Seattle Provided support in the installation and ongoing maintenance of PC based technical systems. These systems comprised of hardware equipment (i.e. PCs, laptops, Tablet PCs etc.), software applications (i.e. "off the shelf' office productivity applications or in-house IT developed applications or customized business specific applications etc.) and peripheral devices (printers, scanners, etc.). - Asset Management Reporting of new and old asset information, retrieval and delivery of old assets to designated location. Surplus old equipment (Laptops, cables, keyboards, printers, etc.) Got old equipment ready for surplus which included boxing up, removing hard drives, asset tags from equipment and completing a disposition form of assets v. A list of the local office's most significant engagements in the last five (5) years, indicating whether they are public or private sector, and including scope of work, date, positions staffed for client, and name and telephone number of the client contact. Significant engagements Across California Region: Client Name Los Angeles County Office of Education Public Sector or Private Sector Public Sector Scope of Work Provided Provided Temporary Information Technology Professional Services Date Staff Placed March 2018 - Present Position Business Intelligence Specialist David Sorongon Business Intelligence Specialist Vikash Kumar Jha Programmer/Developer Mbotha Keith Programmer/Developer Dapo Hammed Programmer/Developer Ephraim Injamuri Programmer/Developer Hazarathaiah Chillara Contact Details Sonia Hooks Hooks Sonia ajacoe.edu. 562-922-6289 Client Name Superior Courts of California — Los Angeles County Public Sector or Private Public Sector Sector Scope of Work Provided Provided Temporary Staffing Services Date May 2019 — Present Staff Placed Position Tech Support Lead Jorge Soriano Tech Support Specialist Devin Goode (He 1pde sk) Contact Details Rachel Cavazos rcavazos a>,lacourt.or Infojini Inc. Response � Microsoft'� 17 10 )�"°^1f b r le r RFP NO. 20-124 (7N'F JINI Information Technology As -Needed Professional Services 213-314-8726 Client Name California Administrative Office of Courts Public Sector or Private Sector Public Sector Scope of Work Provided Provided IT Staff Augmentation Services Date Staff Placed Oct 2016 — Present Position IT Developer Chandana Reddy Police IT Project Manager Dorian Chumley IT Developer Lead Gurudev Rajputra TIBCO Senior Development Engineer Harshman Singh Senior Oracle Developer Nimesh Kumar Som Database Administrator Praveen Gudipudi IT Developer Raghuram Bhonnam Sr. Database Manager Rajeev Bhalla IT Developer Srilatha Pulipaka Senior Business Systems Analyst Tarvin Merwah Oracle developer Vikas Ambati Database Administrator Wendy Fisher Contact Details Robin Harris 415-865-5301 Robin.Harris(a j ud.ca. �,ov Deborah Smith Dcborah.smith(a>jud.ca. ovv 415-865-4599 Significant engagements Across the United States: Client Name Anne Arundel County Department of Health Public Sector or Private Public Sector Sector Scope of Work Provided Anne Arundel County Department of Health's multiple web applications were hosted on ByteGrid. Infojini migrated the existing web applications to AWS to improve security and speed. We carried out the following tasks: • Set up Server environment on Amazon server instance • Migrated the website files and database from existing ByteGrid hosting to Amazon hosting environment • Developed script for scheduling database backup to Amazon S3 daily. • Set up the SMTP and FTP for user access • Ongoing monitoring of websites for uptime Infojini Inc. Response � 18 Microsoft' 10� r ,�, �� rr f1n(.4,; )w b r le r RFP NO. 20-124 (7N'F JI"NI Information Technology As -Needed Professional Services • Conduct security checks. Date Nov 2018 — Present Staff Placed Position Project Manager/Project Dilip Nilakhe Lead Systems Architect Abhijit Nair QA Analyst Binod Panda Contact Details Pam Duvall hdduvall a)aacounty.org 410-222-7067 Client Name Maryland State Highway Administration Public Sector or Private Public Sector Sector Scope of Work Provided We gathered and analyzed system and user requirements, designed, developed, tested, documented, and maintained a web -based and mobile SalesForce/Force.com business application utilized by the SHA Office of Maintenance for state-wide planning of road crew assignments ahead of snow events. We developed integrated functionality with SHA GIS mapping systems. We were responsible for the design, development, testing, and support of various web applications at State Highway Administration business applications using industry best practices for scalability, security, and performance in an Agile software development environment. Technologies and tools utilized include .Net, MS SQL Server, SQL, Oracle Developer, JavaScript/jQuery, XML, Force.com/Visual Force, APEX, AJAX, Visual Studio, Team Foundation Server, Eclipse, HTML, and CSS. Date June 2014 — Present Staff Placed Position .NET Developer Peter Hypolite .NET Developer Venkat Mekala Contact Details Abhay Nigam 410-960-6761 ANi gam a>sha.state.md.us Client Name Texas Department of Transportation Public Sector or Private Public Sector Sector Scope of Work Provided Provided various IT Staffing personnel for various mission critical projects such as Help Desk, Technical Writer, Developer Analyst, Software Test Analyst, Business Analyst, and many more Date Aug 2018 — Present Staff Placed Position Programmer/Developer MS Akber Helpdesk Specialist Jerome Hugh QA Specialist Alina Bandari Infojini Inc. Response � 19 Microsoft' � r ,�, �� ",, 10)w b r le r RFP NO. 20-124 (7N'F JINI Information Technology As -Needed Professional Services Contact Details Business Systems Analyst Cybersecurity Analyst Yolanda Turk yolanda.turk(a>,txdot.gov 512-874-9774 Parvathi Raja Pandian Rahul Client Name New York City Housing Authority Public Sector or Private Sector Public Sector Scope of Work Provided Provided Staff Augmentation Services for multiple projects Date Staff Placed 1 Aug 2018 - Present Position IT Business Analyst David Gannon IT Business Analyst Charles Miller IT Business Analyst Sheikh Islam IT Business Analyst Urvashi Marwah IT Business Analyst Aparna Chandra Programmer/Developer Swill Kinker Programmer/Developer Sachin Choudhary Project Manager/Project Lead Lucien Turkov Project Manager/Project Lead Kisha Baldwin Project Manager/Project Lead Samir Prabasi Database Administrator/Systems Administrator Bhavana Byreddy Database Administrator/Systems Administrator Sunitha Surakanti Contact Details Patricia Lindo (212) 306-2807 Patricia.Lindo(a>ffiycha.nyv_ Client Name Pinellas County Public Sector or Private Public Sector Sector Scope of Work Provided Provided IT Resources for various projects Date Aug 2017 - Present Staff Placed Position Network Specialist — LAN Administrator John T. G rippo Network Engineer Mark D. Mentzer .NET Developer Kwarteng Asare Oracle Database Administrator Frank Juracka Contact Details Jim Just jjust a)j)inellascounty.org (727) 464-3205 Infojini Inc. Response Microsoft' 10. 20 )w b r le r RFP NO. 20-124 (7N'F JINI Information Technology As -Needed Professional Services Client Name Capital Metropolitan Transportation Authority Public Sector or Private Public Sector Sector Scope of Work Provided Provided various Temporary Staffing Services for multiple projects Date July 2017 - Present Staff Placed Position Systems Analyst Stellina Anke Scott QA Analyst Ricardo Perez Project Lead Project Manager System Evaluation & Selection Consultant Terry Hockens Technology Consultant Jeffrey D Downey Contact Details Israel Herevia O: 512-369-6012 C:512-808-7144 Israel.Herevia(cz),capmetro.or Client Name Port of Seattle Public Sector or Private Sector Public Sector Scope of Work Provided Provided various IT Temporary Staff for multiple projects Date Staff Placed Oct 2018 - Present Position Project Manager/Project Lead Alanka Wright Project Manager/Project Lead Brent Haugen Project Manager/Project Lead Ivan Solkey Desktop Support Engineer/ Tech Support Lead Michael Horne Desktop Support Engineer/ Tech Support Specialist (Desktop) Oliver Shawn Desktop Support Engineer/ Tech Support Specialist (Desktop) Stephen Rudd Technology Consultant Timothy Gray Desktop Support Engineer/ Tech Support Specialist (Desktop) Tobey Cook Programmer/Developer Darrell Green Programmer/Developer Sanith Kanth Gelli Project Manager/Project Lead Mark Horrocks QA Analyst Swati Regulapati Desktop Support Engineer/ Tech Support Specialist (Desktop) Heath Williams Contact Details Ken Hale Office: 206-787-4438 Mobile: 206-437-7114 Email: hale.k(a>portseattle.or Infojini Inc. Response � � 21 Microsoft'10� r ,�, �� ",, ftn(.4,; )w b r le r RFP NO. 20-124 (7N'F JINI Information Technology As -Needed Professional Services Client Name Maryland Transportation Authority Public Sector or Private Sector Public Sector Scope of Work Provided Provided over 15 resources over the past 3 years on various Salesforce cloud, Maximo, trainers, QA, GIS technologies for various Maryland Transportation Authority projects. Date Staff Placed Nov 2017 - Present Position Programmer/Developer Satish Kota Systems Architect and Engineer Paul Edgar Blake Programmer/Developer Siva Malempati GIS Administrator/GIS Analyst Luv Arora Programmer/Developer Ajay Kumar Janagama Programmer/Developer Frank Timbone Programmer/Developer Bhanu Chand Somarajpalli Programmer/Developer Murali Krishna Govada Programmer/Developer Soujanya Katuku Reddy Programmer/Developer Kaminem Sindhu Web Developer Vageeshwari Bhavani Contact Details Kaushik Dutta Email kduttal@mdta.state.md.us Phone: 410-537-6729 Infojini Inc. Response Microsoft' ",,, 10)w ble r 22 RFP NO. 20-124 (7N'F JI"NI Information Technology As -Needed Professional Services i. Description of the major service offered by the Proposer's firm Major categories in which we offer services include: Software Development Project Management Mainframe Development Business Analysis Workstation Installation & Support Client -server & n-tier Application Development IT Infrastructure Database Administration & Development ------------------� IT Training Network & System Administration Unique Qualifications Application Development IT Service Management Budget and Financial Management Operations Management Customer Relations Negotiations Performance Measures Management ii. List of acceptable invoicing frequencies. (i.e., weekly, bi-weekly, semi-monthly, monthly) Most of our clients ask for monthly invoices, however, we can invoice weekly, bi-weekly, semi- monthly and on a monthly basis based on the requirements of our clients. iii. The number of years that the Proposer has been in the business of providing temporary technology contract service personnel and/or consulting services of the kind sought by the City. (If company name or ownership has changed of the period cited, please note and explain.) Infojini is providing temporary technology contract service personnel and/or consulting services of the kind sought by the City for the last 14 years. iv. Description of the overall qualifications of the Proposer, including its experience and its ability to provide temporary technology contract service personnel and/or consulting services Infojini incorporates an innovative approach to provide enterprise -level IT consulting and have clientage of major state, local agencies, and school districts. Over 60% of Infojini consultants are working at different state/ federal/ county agencies. Infojini provides the best talent, resources, Infojini Inc. Response � 23 Microsoft'� r ,�, �� rr 10)�"°^1f � b r le r RFP NO. 20-124 (7N'F JI"NI Information Technology As -Needed Professional Services experience, and market expertise to its customers. Through more than a decade of industry experience, Infojini understands in-depth of IT implementation in the government sector. Infojini's manageable size supports a small overhead, and its clients know that it delivers what it promises. Infojini Experience Infojini has a strong and proven track record since 2006. We have successfully delivered $31M of IT Consulting Services. Infojini has evolved in-house methodology and processes to handle government IT contracts. We have a dedicated team with experience and well understanding of Government contracts. In 2006, Infojini started its first state government contract with the Maryland State Department of Transportation. Since then Infojini has secured over 45 State & Local government contracts and has provided more than 1M hours of IT Services to a different state, county, and local agencies. Infojini has maintained a long-term relationship with most of its clients. Infojini's experienced consultants, proven methodologies, and focus on government solutions, positions us to meet client needs and requirements. Partnering with Infojini provides clients inherent and clear advantages that result in achieving project objectives with significant cost savings. Our clients understand the value, Infojini provides beyond our technical competencies, strategic approach, knowledgebase, partnerships, and the pool of subject matter experts (SMEs). We believe in professionalism, reliability, and commitment has enabled it to create successful and long-lasting relationships with client and consultants. Infojini's Experience in California Infojini has more than 8 years providing various IT Professional Services to the clients based in the State of California. We have placed more than 50 resources similar to those as mentioned in the RFP. The table below depicts our strong experience in providing IT Professional Services in the California region: Client Name Resources Provided Period of Performance North County Transit Net Developer, Systems Analyst, Project Lead, June 2019 — Present District Cybersecurity Analyst Superior Court of CA, Programmer, Desktop Support Specialist, Desktop Aug 2017 — Present County of Imperial, and Support Lead County of Los Angeles City of Anaheim Assistant Engineer, Business Intelligence Jan 2020 — Present Specialist Global Power Consulting Scrum Master / Project Manager, IT Business March 2019 — Analyst, System Evaluation & Selection Present Consultant, Technology Consultant Computer Futures IT Business Analyst, System Evaluation & Dec 2018 — Present Selection Consultant, Technology Consultant, Project Lead PepsiCo Project Manager, Tech Support Lead, Wireless Oct 2018 — Present infrastructure Engineer California Correctional Systems Architect, Systems Administrator, Sept 2018 — Present Health Care Services Systems Engineer, Data Center Engineer United Health Group IRIS Consultant, Telecom VOIP Administrator, Jan 2020 — Present (Apex) GIS Administrator Infojini Inc. Response � 24 Microsoft'� r ,�, �� rr 10)�"°^1f � b r le r RFP NO. 20-124 (7N'F JINI Information Technology As -Needed Professional Services Los Angeles County Business Intelligence Consultant, IT Project March 2018 — Office of Education Manager, Software Applications Developer Present Healthtrust GIS Analyst, Network Specialist — LAN Feb 2-19 — Present Administrator Judicial Council of Senior Oracle Developer, Oracle DBA, July 2011 - Present California Programmer/Developer, IT Business Analyst, Project Lead, Technology Consultant, Communication Specialist CALSTRS Systems Administrator, Network Engineer, Aug 2016 — Present Network Specialist, Infrastructure Architect SMUD Network Specialist, Network Security Engineer, April 2016 — March Network Engineer 2017 County of Sacramento Information Security Program Expert, Oct 2018 — Present Cybersecurity Engineer, Cybersecurity Analyst Metropolitan Water Sr. IT Developer, Web Developer, .NET June 2016 — Present District of Southern Developer, Mobile App developer California California State Lottery Technical Project Manager, IT Business Analyst, Dec 2018 - Present Project Lead, System Evaluation & Selection Consultant Nationwide Experience We have over 100+ ongoing projects, with 15+ future/ upcoming projects and over 50 contracting vehicles with various Cities, Counties and States. Our extensive experience with the Government sector gives us the ability to onboard and scale for a new Government Customer. Here are a few of our ongoing projects: Project Name Client Name Services Provided Date of Performance IT Staff California Project Manager, IT Manager, Database July 2011 — Augmentation Administrative Administrator, System Architect, Business Present Services Office of Analyst, Programmer, Developer, Software Courts Developer, Network Service Technician III, Application Developer III MSA IT Temporary Superior Courts Developer, Database Administrator, Network June 2017 — Staff Augmentation, of California Engineer, Systems Analyst, Software Present Recruitment & Developer, Front End Developer, Web Examination Platform Administrator, Web Portal Services Administrator, Network Control Technician III, Network Control Supervisor IT Support Services County of Project Manager, IT Manager, Application Jan 2018 — Placer Developer, Database Administrator, System Present Architect, Business Analyst, Programmer, Developer, Software Developer, Software Architect, Software Developer, Software Instructor, Technology Support Consultant III, Equipment Planning Technician, Network Control Supervisor Temporary LACOE Project Manager, IT Manager, Application Oct 2017 — Information and Developer, Database Administrator, System Present Infojini Inc. Response � 25 Microsoft' � r ,�, �� ",, 10)w b r le r RFP NO. 20-124 (7N'F JINI Information Technology As -Needed Professional Services Technology Architect, Business Analyst, Programmer, Professionals Developer, Software Developer, Information Systems Manager II, Computer Operator II, Systems Software Supervisor Information County of Project Manager, IT Manager, Application April 2018 — Technology Staffing Sacramento Developer, Database Administrator, System Present Architect, Business Analyst, Programmer, Developer, Software Developer, Technology Support Technician II, Technology Support Consultant III Information CalPERS Developer, Database Administrator, Network Feb 2018 — Technology Engineer, Systems Analyst, Software Present Consultants Spring- Developer, Front End Developer Fed Pool Information California State Developer, Software Engineer, Network Jan 2018 — Technology University Engineer, Data Architect, Business Analyst, Present Temporary Personal Computer Support Specialist, Personnel Services Network Service Technician III, Computer Operation Supervisor, Systems Software Supervisor IT Contingency County of San Project Manager, IT Manager, Application Mar 2018 — Staffing Mateo Developer, Database Administrator, System Present Architect, Business Analyst, Programmer, Developer, Software Developer Consulting and State of IT Analyst, Network Administrator, Sr. May 2013 — Technical Services Maryland, Network Engineer, Computer Systems Present DoIT Analyst, Database Administrator, Personal Computer Support Specialist, Software Architect, Software Developer, Software Instructor, Web Platform Administrator, Web Portal Administrator, Systems Analyst, IT Manager, Project Manager, Business Analyst, Computer Programmer, .NET Developer, Java Developer, Telecommunication Business Analyst, System Architect, Solution Architect, Software Developer, Web Developer, Software QA Analyst, Application Support Technician, Equipment Planning Technician, Systems Software Analyst III Temporary Staffing Texas Capital Project Manager, Network Engineer, IT June 2017 — Services Metropolitan Analyst, Helpdesk Technician, IT Support Present Transportation Specialist, Systems Analyst, Systems Authority Administrator, Systems Designer, Business Analyst, Personal Computer Support Specialist, Technology Support Consultant III, Technology Support Technician II, Network Service Technician III Infojini Inc. Response � 26 Microsoft' � r ,�, �� ",, 10)w b r le r RFP NO. 20-124 (7N'F JINI Information Technology As -Needed Professional Services Information METRA Network Administrator, Sr. Network Aug 2017 — Technology Engineer, Application Developer, Computer Present Consulting Services Programmer, Software Developer, Software Engineer, Information Systems Manager II, Computer Operations Facility Technician Information State of Software QA Analyst, Applications May 2012 — Technology Washington Developer, .NET Developer, Project Present Professional Services Manager, Business Analyst, Software Engineer, Software Programmer, System Architect, Systems Analyst, Systems Designer, Personal Computer Support Specialist, Application Developer III, Data Base Administrator III, Information Systems Manager II IT Staff State of Texas Project Manager, Sr. Systems Analyst, IT April 2011 — Augmentation Manager, Security Specialist, IT Systems Present Services Administrator, Network Architect, Web Developer, .NET Developer, Software Developer, Developer, Java Developer, IT Support Specialist, Database Administrator, , Web Platform Administrator, Web Portal Administrator, Business Analyst, Front End Developer, System Architect, Programmer, Systems Software Supervisor, Technology Support Consultant III, Technology Support Supervisor IT Staff State of South Web Developer, Software Engineer, Java Feb 2012 — Augmentation Carolina Developer, .NET Developer, System Present Services Architect, Programmer, Software QA Analyst, Computer Programmer, Project Manager, Business Analyst, Application Developer, Information Security, IT Manager, Systems Analyst, Data Architect, Database Administrator, Technical Specialist, Systems Administrator, Sr. Network Engineer, Telecommunications Specialist, IT Analyst, Network Service Technician III, Systems Software Analyst III, Systems Software Staff Consultant Short -Term IT State of North Web Developer, Software Engineer, Java June 2014 — Consulting Services Carolina Developer, .NET Developer, System Present Architect, Programmer, Software QA Analyst, Computer Programmer, Project Manager, Business Analyst, Application Developer, , Web Platform Administrator, Web Portal Administrator, Information Security, IT Manager, Systems Analyst, Data Architect, Database Administrator, Technical Specialist, Systems Administrator, Sr. Network Engineer, Telecommunications Infojini Inc. Response � � 27 Microsoft' � r ,�, �� ",, 10)w b r le r RFP NO. 20-124 (7N'F JINI Information Technology As -Needed Professional Services Specialist, IT Analyst, Personal Computer Support Specialist, Computer Operator II IT Staff State of Florida Project Manager, IT Analyst, Network Oct 2016 — Augmentation Administrator, Business Analyst, Systems Present Services Analyst, Software Architect, Software Developer, Software Instructor, Personal Computer Support Specialist, Computer Operations Facility Technician, Computer Operations Manager IT Professional Washington Programmer, Software Engineer, Software Feb 2016 — Services Suburban QA Analyst, Database Administrator, Present Sanitary Information Security, , Web Platform Commission Administrator, Web Portal Administrator, Network Control Supervisor, Systems Software Analyst III IT Services Contract State of Developer, Software QA Analyst, Computer June 2016 — Montana Programmer, Business Analyst, Cloud Present System Engineer, Technology Support Technician II, Data Base Administrator II SITE Master State of Software QA Analyst, Database Aug 2016 — Contract Minnesota Administrator, Developer, IT Analyst, IT Present Systems Administrator, Personal Computer Support Specialist, Computer Operator II IT Professional State of North Developer, .NET Developer, Business July 2017 — Services Dakota Analyst, Data Architect, Equipment Planning Present Technician, Systems Software Analyst III ITS63 Commonwealth Helpdesk Specialist, Systems Administrator, June 2018 — of Technical Specialist, Systems Analyst, Present Massachusetts Software Architect, Software Developer, Software Instructor, Personal Computer Support Specialist, Technology Support Consultant III, Network Control Supervisor SWI025 State of Developer, Database Administrator, Network Jan 2017 — Oklahoma Engineer, Systems Analyst, Web Platform Present Administrator, Web Portal Administrator, Software Developer, Front End Developer, Information Systems Manager II, Systems Software Staff Consultant IT Professional State of Ohio Application Developer, .NET Developer, Jan 2016 — Services Business Analyst, Data Architect, Equipment Present Planning Technician, Systems Software Analyst III IT Staff State of New Computer Programmer, Business Analyst, Dec 2015 — Augmentation Mexico Cloud System Engineer, Web Administrator, Present Services Data Center Support Specialist, IT Support Specialist, Software Architect, Software Developer, Software Instructor IT Professional and Utah Transit Project Manager, IT Manager, Application June 2017 — Technical Services Authority Developer, Database Administrator, System Present Infojini Inc. Response � 28 Microsoft' � r ,�, �� ",, 10)w b r le r RFP NO. 20-124 (7N'F JINI Information Technology As -Needed Professional Services Architect, Personal Computer Support Specialist, Business Analyst, Programmer, Developer, Software Developer IT Professional Anne Arundel Web Developer, Software Engineer, Java Jan 2018 — Services County Developer, .NET Developer, System Present Architect, Programmer, Software QA Analyst, Computer Programmer, Project Manager, Business Analyst IT Staffing and University of Application Developer, Information Security, Aug 2017 — Consulting Services Oklahoma IT Manager, Systems Analyst, Data Present Architect, Database Administrator, Technical Specialist, Systems Administrator, Sr. Network Engineer, Telecommunications Specialist, IT Analyst, Technology Support Technician II, Network Service Technician III Information City of Phoenix Business Analyst, Helpdesk Specialist, Web Aug 2018 — Technology Developer, Cloud System Engineer, Network Present Professional Services Control Supervisor, Computer Operator II IT Staff University of Software QA Analyst, Applications Dec 2018 — Augmentation Massachusetts Developer, .NET Developer, Project Present Services Manager, Business Analyst, Systems Analyst, Systems Designer, Information Systems Manager II, Network Service Technician III, Systems Software Analyst 11 Citywide IT Staff City of Developer, Database Administrator, Network Nov 2017 — Augmentation Cincinnati Engineer, Systems Analyst, Web Platform Present Administrator, Web Portal Administrator, Software Developer, Front End Developer, Technology Support Consultant III, Systems Software Analyst III IT Resource State of Illinois NET Developer, Software QA Analyst, Nov 2018 — Providers Software Architect, Personal Computer Present Support Specialist, Software Developer Professional and MTA, NY Developer, Software Engineer, Network Dec 2017 — Technical Staffing Engineer, Data Architect, Business Analyst, Present and Services Information Systems Manager II, Computer Operator II, Systems Software Supervisor IT Consulting Community Project Manager, Systems Analyst, IT Dec 2017 — Services Roster Transit - City Analyst, IT Coordinator, Web Master, Present of Everett Software Architect, Software Developer, Software Instructor, Personal Computer Support Specialist, Systems Software Analyst III IT Staffing Tarrant County Developer, Database Administrator, Network Mar 2018 Augmentation Engineer, Systems Analyst, Software — Present Services Developer, Front End Developer, Technology Support Consultant III, Systems Software Analyst III Infojini Inc. Response � 29 Microsoft' � r ,�, �� ",, 10)w b r le r RFP NO. 20-124 (7N'F JINI Information Technology As -Needed Professional Services IT Technical Port of Seattle Business Analyst, Helpdesk Specialist, Web Feb 2018 — Services IDIQ Developer, Cloud System Engineer, Present Computer Operator II, Computer Operations Manager Technology Support Baltimore Database Administrator, Helpdesk June 2015 — Staffing Services County Public Technician, Developer, Sr. Systems Analyst, Present Schools Application Support Technician, Computer Operations Facility Technician Information Montgomery Developer, Software Engineer, Network Jan 2018 — Technology County Engineer, Data Architect, Business Analyst Present Contracting Services IT Consulting and Maryland Database Administrator, Systems Analyst, Nov 2014 — Support Services Health Benefit Developer, Software Engineer, Project Present IDIQ Exchange Manager, Software QA Analyst, Project Manager, Network Engineer IT Temporary Office of State Developer, Software Engineer, Network June 2018 — Services Courts Engineer, Data Architect, Business Analyst, Present Administrator Software Architect, Software Developer, (OSCA) Software Instructor Information The Board of Developer, Software Engineer, Network June 2018 — Technology Staffing Education of Engineer, Data Architect, Business Analyst, Present Services Baltimore Technology Support Consultant III, Systems County Software Staff Consultant Information Cook County Developer, Database Administrator, Network June 2017 — Technology Engineer, Systems Analyst, Software Present Consulting and Developer, Front End Developer, Network Support Services Control Technician III, Application Support Category 1— Technician Application Services IT Services MSA The Board of Developer, Software Engineer, Network Aug 2018 — Directors of Engineer, Data Architect, Business Analyst, Present Sanitation Personal Computer Support Specialist, District No. 1 Computer Operation Supervisor, Computer (SD1) Operator II, Information Systems Manager II Staff Augmentation NYCHA Project Manager, IT Manager, Application Oct 2018 — Services for IT and Developer, Database Administrator, System Present General Professional Architect, Business Analyst, Programmer, Developer, Software Developer On Call Professional The City of Developer, IT Analyst, Systems Nov 2018 — Temporary Services Minneapolis Administrator, Database Administrator, Present Business Analyst IT Professional Washington Project Manager, Software QA Analyst, Dec 2018 — Services Health Benefit Business Analyst, Software Architect, Present Exchange Software Developer, Software Instructor, On -Call Information Metro - Bi- Developer, IT Analyst, IT Systems Feb 2019 — Technology State Administrator, Personal Computer Support Present Consulting Services Development Specialist Infojini Inc. Response � 30 Microsoft' � r ,�, �� ",, 10)w b r le r RFP NO. 20-124 (7N'F JI"NI Information Technology As -Needed Professional Services Infojini's capability Infojini has a strong database of candidates for positions/ Classifications requested under this RFP who could help us to fill the urgent requirements of the City in the Shortest Turnaround Time possible. The Bench Capability of Infojini helps the clients to hire prescreened consultants saving time in lengthy screening procedures. We have a strong pool of 90000+ Prescreened candidates requested in this RFP with 3000+ candidates available in and around CA area which helps us in placing the candidate within 3-5 days and providing resumes within 12-24 Hours. Our Recruitment team has access to 2 Million resumes through Jobdiva and Bullhorn that we use. Local Presence in California 424 Clay Street, San Francisco, CA 94111 811 Wilshire Boulevard, Los Angeles, CA 90017 1444 Fulton Street, Fresno, CA 93721 Our Overall Capabilities Figure 3- Overall Capabilities Strong Government Experience across 30+ states and 150+ agencies: 14+ years' experience working with over 30 different states and over 150+ agencies across the United States providing IT professional services including the State of CA, State of TX, State of NC, State of VA, State of KS, State of IL, State of ND, State of FL, State of ND) and many more. • Strong Recruitment and Delivery Team: A group of 100+ domain expert IT recruiters with specialized industry experience in recruiting staff with labor categories similar to that of this RFP and understanding of State of California's applicable laws and policies. Screened database of Local IT Resources - Database of 5,000 highly qualified local candidates. With our strong resume pool, City will have access to local screened resources in Santa Ana for the requested categories such as Application Programmer, Programmer Analyst Infojini Inc. Response � 31 Microsoft'� r ,�, �� rr 1W)w b r le r RFP NO. 20-124 (7N'F JI"NI Information Technology As -Needed Professional Services Business Intelligence Specialist, Database Architect, Systems Programmer, GIS Specialist as soon as we receive the award notification. • 14+ years of California Experience: Being a Local Vendor Infcjini is successfully meeting the staffing and project management needs of the clients locally in California such as California Dept. of General Services, Superior Court of California, County of Los Angeles, County ofPlacer, Los Angeles County Office of Education, County of Sacramento, CaIPERS, California State University, County ofSan Mateo, The Metropolitan Water District ofSouthern California, The County ofFresno. Inland Empire Health Plan, Santa Clara County, The City of San Juan, City of Berkeley, North County Transit District, Port of Long Beach, Southern California Association of Governments, West Basin Municipal Water District, The City of Anaheim Human Resources Department, City ofLos Angeles, Department of Transportation, City of Los Angeles, Department of City Planning, Superior Court of Imperial Court, The Golden Gate Bridge, Highway And Transportation District, California Administrative Office of Courts, California Correctional Health Care Services and California State Lottery. • Financially Stable with Strong retention Rate: A well -established financially stable company with an unused line of credit of $1.5 million that will enable us to scale quickly when required. Contractor D&B Paydex score of 80, which indicates timely payments to all our contractors. High customer satisfaction, D&B rating score is 96/100, and high retention rate. v. Description of any unique qualifications and experience that distinguish the Proposer's ability to provide temporary technology staffing and/or consulting Infcjini has been successfully providing IT Staffing and Project management services to government clients in California through its robust recruitment process. We can provide these services around the clock, after business hours or for times that a client needs "gap" fill. This is a great way to increase IT support and user satisfaction without significantly increasing cost. Following are the unique qualifications that distinguish Infojini's ability to provide technology staffing and consulting: Local Experience: - Infcjini maintains a strong database of IT Professionals local to the Southern California Region and has successfully provided IT Professional Services on various mission critical projects to clients including but not limited to Judicial Council of California, Superior County of California — Los Angeles County, Los Angeles County Office of Education, Los Angeles Dept. of Transportation, Los Angeles Department of City Planning, Los Angeles Unified School District, and many more. Our strong local presence in the Southern California region makes us the low risk, high value vendor to the City. School Partnerships: • Work closely and hire from more than 30 community colleges and local schools such as Harrison College, IVY TECH Community College, Westmoreland County Community College • Partner with organizations like Black Girls Code, Write/Speak/Code and in-house initiative to provide technical handholding and online workshops Infojini Inc. Response � 32 Microsoft'� r ,�, �� rr 1W)�"°^1f � b r le r RFP NO. 20-124 7N'FJIN I Information Technology As -Needed Professional Services �rmmpml ommmmm�ml pto� �mmm� Ia cra L �, V reo��w w .� �� . � iv o m. c a m �d arr ,an�a�'.. E'r Figure 4- School Partnerships Veteran Hiring • We have multiple alliances with organizations focused on helping Veterans and their spouses to find civilian jobs • Collaboration with Reboot- A dedicated Veteran Hiring app that helps Veterans find the perfect job after a through psychometric analysis • Dedicated team of recruiters that specialize in Veteran Hiring • Participation in career fairs and events organized for veterans Veteran Hiring partnerships in California iid' e w;lxtvwriad as raar pfid"ra fore n.alar.a . rorwa'! e p>>in l" pa,wAed VI'Mgagans vwAlllt haasvc, a, 24 ht"'uAr wetiRlradow to Apr V hvftr ra any of th", vlht�;r ¢uurdtolet+"i +,raga tlh .o portill, l ,ardpr udisdagf"ram" ert Vctorzms t@oawsd"haW tho aaroWO ^dkAUI of Gh (iei levant palrui and ieide 0"9'iutw I.PW'U'Uw'btO Airman and Family Readiness Center * They MI send out jiubs wwrorrl a re 011th ✓ WON adatab a!sf" V ,rtIII Verta"als Work for Warriors (WFW) „r 14 ssa ri ua iwaf kalaftm a Mn�^d Since M 11,a d+iraunuof oa "'An i"rOeg r �+ lllrOM Na'9r ,gayd,," om) Ilw'r voll tur�.a ihpiri on dsuta podA and sn0al Media M WtH p'wt`t iroPol s once e a week w' 1000a eiatabase ✓ (l Verticals 0 Vandenberg V hArylnv of Ilkepr velt Y7n9W,1, hAV0 wuaf,w nay(BezrAhCO,, seliove cii R be+ t wwvu„wro sr 'hntlt.7O d he l� V fByer tor Par.h requirerrientt asthis isthe daemt way to send out, to the ai diers v' Will prist on Paaehraa lk IMarMe Core„ MaVy, Mrferce1 Open to hhing Pveers fboth atihe base a�nirf,"f;uom seszwmrrs Infojini Inc. Response Microsoft' 10. 33 )a"°^1f l b l le V„ RFP NO. 20-124 (7N'F JI"NI Information Technology As -Needed Professional Services Talent Pool Infcjini maintains a strong database of IT resources local to the region who are readily available to work on various mission critical projects in a shortest turnaround time. The table below depicts our strong database of IT professionals available for the City: Position/ Classification #Consultants Placed #Prescreened Candidates available Application & Development Services 695 2250 Project Management & Business Analysis 350 1350 GIS Services 245 1320 Desktop Support & Helpdesk 360 1221 Network & Telecommunications Services 360 1850 Data Center & Operations 349 1275 Cybersecurity 1 338 1 1345 Direct Sourcing- TalentDome TalentDome is a tool developed by Infcjini for unbiased Sourcing which applies technology to effectively choose the best candidates based solely on qualifications. We use TalentDome as an `Employee Referral System,' which allows the employees to contribute to attracting the right talent for the company in exchange for a reward. It was developed with a focus on diversity sourcing for creating atalent pool of qualified diverse candidates. TalentDome is an initiative for helping clients build strong, diverse teams with a fair and unbiased sourcing process where recruiters can anonymize and hide factors commonly associated with different forms of bias by selecting filters before executing a candidate search or sharing a review queue with a hiring manager. This will help in mitigating biasness related to Gender, appearance, ethnicity, age, School and cultural etc. which can be done by hiding information such as names, photos, Employer names, gender details etc. Automated Processes Infcjini will use automated tools that enable us to automate and manage the entire recruitment lifecycle from recruitment management, applicant tracking, contract employee management, social recruiting, employer branding, candidate assessment & engagement, employee referrals, talent identification, evaluation & engagement till onboarding. Following are the tools that we will be using: - Talent Dome — Employee Referral and Sourcing http://talentdome.infojiniconsulting.com - JobDiva — Timesheet Management and reporting http://www.jobdiva.com - SenseHQ & Mya Chatbot — Employee and Client Management http://www.sensehq.com - ADP- Payrolling vL Description of any other information the Proposer feels is relevant in helping the City gauge the Proposer's business stability Financial Stability Infcjini is a financially stable company with sales of more than $50M since its inception. We are growing every year since past 5 years. We are expecting a consistent sustainable growth of around Infojini Inc. Response � 34 Microsoft' � r ,�, �� rr 10)�"°^1f � b r le r RFP NO. 20-124 GN'F 6 JI"NI Information Technology As -Needed Professional Services 35 percent for this year driven by client and employee referrals and new contracts. Figure below depicts this trend Infojiinii's Revenue Growth (in iryidlliions) for, II sI 5 Year's $313M $22.9M $14.2M $15.6M $93M in I - - 201.5 201.6 201.1 201.8 201.9 C') il,fi Id" Avv IW mh,,, Clutch ro1 W., o /"o.1 t o�NJ Figure 5- Awards vii. No more than three (3) samples of the style of resumes that your firm would provide to clients. (This will allow the City to assess the readability of the formats and the usefulness of contents of the resumes the City could expect from the Proposer. These resumes will not be used to rate potential candidates.) Infojini Inc. Response: Please refer to the following samples: Infojini Inc. Response . 35 0)w b r le r RFP NO. 20-124 (7N'F JI"NI Information Technology As -Needed Professional Services Resume — Database Administrator (MS SQL) Current Location: Walnut Creek, CA Current Employer Info'ini, Inc. 100% QualificationsSummary • 9+ years of professional experience working as an MS SQL Developer. • Gained proficiency with SQL Server, MS BI Stack, and Azure within complex environments within multiple industries. • Gained experience in formulating SQL scripts to analyze historical data and extract the required data to support management decisions. • Transformed a complex business logic into SQL stored procedures and user -defined functions. • Configured SQL database from scratch and to receive requests form Front-end. • Optimized TSQL stored procedure by recompile and fix parameter sniffing issue with the variable. • Developed SQL scripts and stored procedures with multiple JOINS and SET operators per business requirements. • Created complex SQL statements with joins, subqueries, and correlated subqueries. Minimum Qualifications Candidate Experience with Microsoft • Candidate has 9+ years of professional experience working as SQL Server an MS SQL Developer. • While working with Kaiser Permanente from March 2019 — Present candidate gained the experience as follows: • Turned Business requirements into complex SQL Store procedures. • Performed automation of SSIS package using SQL job agents. • Created complex SQL for improving the performance of the Database. • While working with NAMM CAL from September 2018 — February 2019 candidate gained the experience as follows: • Formulated SQL scripts to analyze historical data and extracted the required data to support management decisions. • Transformed a complex business logic into SQL stored procedures and user -defined functions. • Optimized queries by modifying T-SQL queries and eliminating redundant data. Infojini Inc. Response � 36 Microsoft'� r ,�, �� rr 10)�"°^1f � b r le r RFP NO. 20-124 GN'F 6 JI"NI Information Technology As -Needed Professional Services • While working with Conifer Health Solutions from May 2018 — September 2018 candidate gained the experience as follows: • Created technical design documents for existing SQL procedures and ETL processes. • Wrote SQL code with complex logic utilizing multiple temp tables and table variables. • Created SQL scripts with looping constructs for row by row operations as required. • Created SSIS package to import data into SQL tables from multiple Excel files with multiple sheets. • While working with Speedway from February 2018 — May 2018 candidate gained the experience as follows: • Configured SQL database from scratch and to receive requests form Front-end. • Debugged procedures utilizing TSQL debugger and scalar and table variables. • Created SSIS packages to pull data from multiple sources and loaded it to SQL Server Database. • Developed SSIS packages to use logging with text and SQL table providers to ease debugging. • Checked In/Checked out SQL code and other DB objects in TFS. • Master of Science in Computer Science, The University of South Alabama, Mobile, AL • Bachelor of Science in Electronics and Communication, JNTU, India • Database: SQL Server 2016/2012, 2008/112, Azure SQL • T-SQL Programming, Dynamic SQL • Data Modeling: ER -win, MS Visio • BI Tools: Power BI, Tableau • Integration Services (SSIS) • Analysis Services (SSAS, OLAP Cubes) • Reporting Services (SSRS, Report Builder) • Development Tools: BIDS, SSDT, SSMS • Microsoft Azure: • Cloud Services (PaaS & IaaS) • Azure SQL Database (PaaS) • Azure Storages (Blob, Tables, Queues) • Backup/Recovery • SDLC: Agile, Scrum, Waterfall, and Spiral Infojini Inc. Response � 37 Microsoft'� r ,�, �� rr 10)�"°^1f � b r le r RFP NO. 20-124 GN'F 6 JI"NI Information Technology As -Needed Professional Services • Collaboration Tools: SharePoint, JIRA • Source Control: Team Foundation Server (TFS), GIT Kaiser Permanente, Walnut Creek, CA March 2019 — Present SQL/SSIS Developer • JRD Meeting with clients to gather business requirements. • Turning Business requirements into complex SQL Store procedures. • Functional and Stress testing of Store procedures. • Using SSIS package to Extract, Transformation, and loading into a shared network location. • Automation of SSIS package using SQL job agents. • Created complex SQL for improving the performance of the Database. • Created a Confluence page for daily reports. • Trained in the EPIC system (Clarity). NAMM CAL, Ontario, CA SQL/ETL Developer September 2018 — February 2019 • Participated in JRD sessions to gather requirements and outline functional requirements. • Defined multiple constraints in the logical phase of the data modeling life cycle. • Created a data mapping document (DMD) by analyzing data sources and mapping to data mart schema. • Formulated SQL scripts to analyze historical data and extracted the required data to support management decisions. • Transformed a complex business logic into SQL stored procedures and user -defined functions. • Optimized queries by modifying T-SQL queries and eliminating redundant data. • Prepared the complete data mapping for all the migrated jobs using SSIS. • Used ETL (SSIS) to develop jobs for extracting, cleansing, transforming, and loading data into a data warehouse. • Designed complex SSAS cubes with fact measures groups and multiple dimension hierarchies. • Managed report delivery schedules by configuring standard/data-driven subscriptions within the report manager. • Delivered on -demand and scheduled reports for business analyses in SSRS. Conifer Health Solutions, Encino, CA SQL/ETL Developer • Created technical design documents for exi May 2018 — September 2018 ')QL procedures and ETL processes. Infojini Inc. Response � 38 Microsoft'� r ,�, �� rr 10)�"°^1f � b r le r RFP NO. 20-124 (7N'F JI"NI Information Technology As -Needed Professional Services • Developed Store Procedures and user -defined functions to implement business logic and calculations. • Wrote SQL code with complex logic utilizing multiple temp tables and table variables. • Created SQL scripts with looping constructs for row by row operations as required. • Handled runtime errors with try -catch and other error functionality. • Created SSIS package to import data into SQL tables from multiple Excel files with multiple sheets. • Utilized script tasks in SSIS packages to make customized Excel reports. • Scheduled SSIS packages utilizing job agents during off -hours. • Developed SSRS reports with drill -down functionality to provide the required info. Speedway, Enon, OH SQL Developer February 2018 — May 2018 • Participated in daily scrum meetings to update the status of the tasks. • Configured SQL database from scratch and to receive requests form Front-end. • Provided documented solutions to the team related to design and development. • Developed well -designed procedures to manipulated data from front end applications • Added error handling techniques in procedures utilizing the @@error and try -catch blocks. • Debugged procedures utilizing TSQL debugger and scalar and table variables. • Created SSIS packages to pull data from multiple sources and loaded it to SQL Server Database. • Handled runtime errors in SSIS packages for OnError and OnTaskFailure events utilizing event handlers. • Developed SSIS packages to use logging with text and SQL table providers to ease debugging. • Designed different reports in SSRS with appropriate formatting according to business requirements. • Checked In/Checked out SQL code and other DB objects in TFS. Aetna, Scottsdale, AZ January 2017 — February 2018 SQL Database Engineer • Collaborated in JRD sessions with the project manager and business analyst to analyze the project -goals and prepare BRD documents. • Created stored procedures, triggers, user -defined functions, and views for newly added OLAP data. • Utilized joins, subqueries, temporary objects temporary tables, table variables, and CTEs in writing complex queries and storing data. • Implemented business in TSQL query through case statement and looping structure. • Optimized TSQL stored procedure by recompile and fix parameter sniffing issue with the variable. • Utilized explicit transactions to maintain ACID properties for queries and procedures. Infojini Inc. Response � 39 Microsoft'� r ,�, �� rr 10)�"°^1f � b r le r RFP NO. 20-124 (7N'F JI"NI Information Technology As -Needed Professional Services • Created a partition scheme to improve the performance of queries, reduced contention, and increase data availability. • Implemented appropriate error handling techniques such as try... catch blocks, raise an error, and various other system functions to robustly handle errors per business requirements. • Created clustered, non -clustered indexes including covering and filtered index by analyzing execution plans to further improve the performance of slow running SQL statements. • Designed dimensional model architecture identifying required dimension and fact tables. • Implemented packages in SSIS to extract data from source systems and resolved issues associated with finding data. • Performed data cleansing operations during the ETL process utilizing transformations such as derived column, data conversion, and fuzzy lookup. • Utilized event handlers to handle errors and implemented logging in SSIS to store detailed information. • Implemented Team Foundation Server TFS as Version Management for Microsoft Technologies. Helm360, San Diego, CA October 2015 — January 2017 SQL SSIS Developer • Provided technical and functional support for the project team and participated in documentation reviews. • Conducted design reviews with the business analysts and ensuring the feasibility of the logical and physical design models. • Redesigned and tuned stored procedures, triggers, UDF, views, indexes to increase the performance of the slow running queries. • Configured join statement in TSQL code combining data from numbers of data sets. • Wrote While statement in TSQL to loop through a table on a row -by -row basis per business requirements. • Developed SQL scripts and stored procedures with multiple JOINS and SET operators per business requirements. • Identified and removed duplicates from tables utilizing ranking functions and CTEs. • Created DDL statements for index rebuilds and reorganized to relief influence from index fragmentation. • Created source -to -target data mapping documents to streamline the transfer of data from logical to physical data models. • Designed dynamic SSIS packages to transfer data across multiple platforms, and performed data profiling to validate data. • Utilized different SSIS properties to optimize the ETL process both in data flow and control flow level. • Implemented different strategies to control errors in data flow and control flow levels during the ETL process utilizing precedence constraints and event handlers. • Implemented TFS for BI application and SQL code source control. Infojini Inc. Response � 40 Microsoft'� r ,�, �� rr 10)w b r le r RFP NO. 20-124 (7N'F JI"NI Information Technology As -Needed Professional Services Sun Trust Bank, Atlanta, GA February 2014 — October 2015 SQL Server Developer • Identified technical and functional specifications based on project requirements in JRD meetings. • Performed dimensional modeling with ER -win; designed and built relational data mart. • Constructed T-SQL statements to fetch data from company OLTP and performed various DML operations. • Created triggers on tables to audit DML operations and store transaction details. • Built user -defined function in SQL Server to calculate the complex business formula. • Optimized existing stored procedures by evaluating indexing and partitioning large tables. • Developed and implemented capacity expansions to ensure scalable production databases. • Implemented slowly changing transformations with SSIS to maintain historical data in the data mart • Created SSIS packages to pull out the data from different sources and uploaded it to SQL Server Database. • Designed SSIS packages utilizing various transformations such as multicast, merge join, lookup, fuzzy lookup, and fuzzy grouping. • Utilized script task with C4 programming heavily to extend the SSIS functionality. • Collaborated with team members on project updates by checking in and checking out on TFS. Pan-American Life Insurance Group, New Orleans, LA July 2012 — December 2013 Database Developer • Collaborated with the business users for ETL application enhancements with JRD sessions to capture, document the BRD, and transform the relevant /approved BRD into SRS/FRS. • Created the T-SQL script to generate all the tables and relationships based on the finalized ER -Diagram. • Implemented error handling techniques such as try catch blocks, error functions in T- SQL scripts to fine-tune query performance. • Implemented CTE in SQL script to simplify the main SQL query logic helping debug. • Utilized SSIS transformations for data scrubbing and validation checks before loading into the data mart • Debugged SSIS packages with features such as breakpoints, data viewers, and checkpoints. • Mapped documents and developed logic for data migrations, data imports, initial loads, and incremental loads. Infojini Inc. Response � 41 Microsoft'� r ,�, �� rr 10)w b r le r RFP NO. 20-124 (7N'F JI"NI Information Technology As -Needed Professional Services Monitored and configured SSIS packages for dynamic execution; deployed packages to the testing environment. Collaborated with cross functional teams with multiple versions of database applications utilizing Team Foundation Server (TFS). SSI Group, Mobile, AL SQL Developer August 2011— June 2012 • Modified existing databases with tables and relationships and applied necessary constraints according to requirements. • Created complex stored procedures to read data from multiple sources in multiple databases/servers. • Created complex SQL statements with joins, subqueries, and correlated subqueries. • Utilized BCP and Bulk Insert command to transfer business -related data between SQL Server and flat files. • Created T-SQL procedures to generate DML scripts that modified database objects dynamically based on user inputs. • Involved in improving the performance of slowly running queries utilizing a multitude of optimization techniques such as indexing/partitioning strategies, restructuring the existing SQL code, and analyzing the execution plan. • Supported DBA activities such as back-up operations including full backup, differential, and log backup along with setting up appropriate Isolation. Resume: Programmer/Developer (.NET, C#, VB.NET) Current Location: Los Angeles, CA Infoiini, Inc. 1 100% • 15+ years of experience in analysis, design, and development of client/server, web -based and n- tier application, and practical experiences with Agile & Scrum and the general software lifecycle. • Expert in developing windows applications, web applications, windows services, and web services in Microsoft Visual Studio IDE using C#.Net, VB.NET, ASP.NET, ADO.NET, and SQL Server. • Extensive experience in SQL Server Database design, Database maintenance, developing T- SQL queries, stored procedures, and triggers using SQL Server 2000, SQL Server 2005, and SQL Server 2008. In-depth knowledge of various platforms, software systems, and servers. • Experience working with web client -side technologies such as JavaScript, AJAX, CSS, jQuery, etc. • Excellent communication skills with a strong background working directly with coworkers and clientele to identify business objectives and establish requirements and ability to multitask and flexibility to adiust to chan6w4 priorities Infojini Inc. Response � 42 Microsoft'� r ,�, �� rr 10)�"°^1f � b r le r RFP NO. 20-124 GN'F 6 Information Technology As -Needed Professional Services JI"NI CandidateMinimum Qualifications Minimum 5 years of • Developed web applications using VB and ASP.net web forms full stack ASP.NET while working for Los Angeles County of Education (May 2019 — development Present) experience • Developed web applications using VB and ASP.net web forms while working for Infosys (May 2018 — Nov 2018) • Developed web applications using VB and ASP.net web forms while working for Kaiser Permanente (Nov 2017 — Dec 2017) • Developed web applications using VB and ASP.net web forms while working for Combined LA Westside MLS (Jan 2015 — May 2017) • Converted application from VB 6 to ASP.NET Webforms using VB .NET while working for Data Ticket (July 2014 — Sept 2014 Minimum 1 full years • Developed web applications using Angular 7 forms while working of intensive Angular for Los Angeles County of Education (May 2019 — Present) 2+ development experience • Develop responsive web applications using Bootstrap, MVC 5, AngularJS, and C4 while working for Combined LA Westside MLS Jan 2015 — May 2017 Extensive proficiency • Developed front end of the web application using CSS, Angular 7, on web front end JavaScript, and HTML while working for Los Angeles County of development Education (May 2019 — Present) • Developed front end of the web application using CSS, Angular 7, jQuery, AJAX, JavaScript, and HTML while working for Infosys (May 2018 — Nov 2018 Strong and expedient . Developed web applications using VB and ASP.net web forms coding skills with C4, while working for Combined LA Westside MLS (Jan 2015 — May ASP.NET MVC, 2017) ASP.NET Core, ASP.NET Web API, • Develop responsive web applications using Bootstrap, MVC 5, JQuery, JavaScript, AngularJS, and C4 while working for Combined LA Westside MLS CSS (Jan 2015 — May 2017) • Converted web application from Classic ASP to ASP.NET Webforms using C4 and Telerik Controls while working for First American Title Feb 2014 — June 2014 Relevancy of Education, Training, Certifications, and Licenses • Master of Science in Computer Science, National University, San Diego, CA, March 12 • Bachelor's degree in Computer Science, The Richard Stockton College of New Jersey, Aug01 Infojini Inc. Response � 43 Microsoft'� r ,�, �� rr 10)�"°^1f � b r le r RFP NO. 20-124 (7N'F JINI Information Technology As -Needed Professional Services • Associates of Science Computer Science, Atlantic Citv Cape Communitv College, Auz 99 • Programming Skills: C4, AngularJs, Angular 2,4,5,6,7, TypeScript, React, Xamarin, VB.NET, ASP.Net, AJAX, PHP, C++, XML, LINQ, WCF, JSON, JavaScript, Entity Framework, MVC, jQuery, KnockOut, CSS, ActionScript 3.0, HTML5, XHTML, Objective C, and Java. • Database: SQL Server 2000, SQL Server 2005, SQL Server 2008, SQL Server 2012, and MYSQL. • Software Application: Visual Studio 2017, Elastic Search, XCode, Eclipse, CodeSmith, SharePoint Designer, Crystal Reports, Visio, Dreamweaver CSS, Visual Source Safe, SVN, TFS. Adobe Photoshop. PowerPoint. Flash CS5. Los Angeles County of Education date Angular Developer 05/2019 — till • Develop web applications using Angular 7 and C4. • Developed database and related table. • Developed front end of the web application using CSS, Angular 7, JavaScript, and HTML. • Developed angular forms. • Developed web services using Web API. • Wrote stored procedures to query data. • Developed web applications using VB and ASP.net web forms Infosys .Net Lead Web Developer 04/2018—11/2018 • Develop responsive web applications using Bootstrap, MVC 5, Angular 7, and C4. • Developed database and related table. • Developed front end of the web application using CSS, Angular 7, jQuery, AJAX, JavaScript, and HTML. • Lead a team of ten developers to develop the healthcare -related application. • Developed web services using Web API. • Wrote stored procedures and LINQ Queries to query data • Developed web applications using VB and ASP.net web forms Kaiser Permanente 11/2017 — 12/2017 .Net Web Developer • Develop web applications using web forms and C4. • Developed database and related table. • Developed web applications using VB and ASP.net web forms • Developed front end of the web application using CSS, jQuery, AJAX, JavaScript, and HTML. • Wrote stored procedures to query data. Infojini Inc. Response � 44 Microsoft'� r ,�, �� rr 10)�"°^1f � b r le r RFP NO. 20-124 (7N'F JINI Information Technology As -Needed Professional Services Combined LA Westside MLS, Los Angeles, CA 01/2015 — 05/2017 Software Engineer • Develop responsive web applications using Bootstrap, MVC 5, AngularJS, and C4. • Developed database and related table. • Developed front end of the web application using CSS, AngularJS, jQuery, AJAX, JavaScript, and HTML. • Developed web applications using VB and ASP.net web forms • Used Elastic Search for efficient data searches. • Developed web services using Web API. • Developed map application using Bing Map 7. • Wrote stored procedures and LINQ Queries to query data. Data Ticket, Newport Beach, CA 07/2014 — 09/2014 Software Engineer • Converted application from Vb 6 to ASP.NET Webforms using VB.Net. • Developed database and related table. • Developed front end of the web application using CSS, jQuery, AJAX, and HTML. • Wrote Stored Procedure. First American Title, Santa Ana, CA 02/2014 — 06/2014 Software Engineer • Converted web application from Classic ASP to ASP.NET Webforms using C4 and Telerik Controls. • Developed database and related table. • Developed front end of the web application using CSS, HTML. • Developed Web Services using WCF. Hewlett Packard, San Diego, CA 09/2013 — 02/2014 Software Engineer • Developed web application with Bootstrap, and C4 MVC4 design pattern. • Developed Mobile applications using C4 and Xamarin. • Developed web applications using C4 and ASP.net web forms. • Developed database and related table. • Developed web applications using Java. • Developed web services using WCF. New American Funding, Tustin, CA 06/2013 — 08/2013 Software Engineer Infojini Inc. Response � 45 Microsoft'� r ,�, �� rr 10)�"°^1f � b r le r RFP NO. 20-124 (7N'F JI"NI Information Technology As -Needed Professional Services • Developed web application with Visual Studio 2010 using Agile methodology and MVC4 design pattern. • Developed Google charts using jQuery, JSON, and AJAX. • Developed web applications using VB and ASP.net web forms. • Developed web applications with Bing and Google maps using JSON and jQuery. • Developed database and related table. • Developed graphics using Adobe Photoshop and Fireworks. • Analyze software requirements to determine the feasibility of design within time and cost constraints as well as perform requirements analysis, preliminary design, detailed design, code, and unit testing of software. Collectors Universe, San Ana, CA 04/2011 — 02/2013 Software Engineer full time Barona Casino, San Diego, CA 04/2006 — 04/2011 Software Engineer full time Pro Sat System, San Diego, CA 09/2005 — 11/2005 Software Developer Contract Scripps Health, San Diego, CA 05/2005 - 09/2005 Web Programmer Contract Capital Hunter, San Diego, CA 08/2004 - 02/2005 Web Developer Internshi Resorts Casino, Washington, DC 09/2001 - 08/2004 Finance Clerk full time The Richard Stockton College of New Jersey, Pomona, NJ O1/2001 - 08/2001 Computer Specialist American Electronics Association, Washington, DC 05/2000 - 09/2000 Web Developer Internshi iini. Inc. Resume — Project Lead Current Location: Los Angeles, CA 100% Worked as a Program Director & Senior Project Manager with over 20 years of progressive consulting experience in Information Technology coupled with a strong background in Project Management, extensive Agile & Waterfall Software Development Life Cycle experience, with a 100% imblementation success rate. working in a Scrum Product Development Framework Infojini Inc. Response � 46 Microsoft'� r ,�, �� rr 10)�"°^1f � b r le r RFP NO. 20-124 (7N'F JI"NI Information Technology As -Needed Professional Services leading Business Process Re -Engineering efforts, along with facilitating Joint Application Design (JAD) sessions to meet large organizations tactical and strategic organizational goals. • He has gained excellent experience while working in the following fields: Health Care, Education, Utilities, Manufacturing, State and Local government, and Telecommunications. • His strengths include being a certified Scrum Master, actively facilitating JAD facilitation sessions, project planning, holding daily scrum meetings, holding Sprint Review & Retrospective meetings, managing multiple concurrent projects, and developing documentation templates. • His superior skill set has led him to be one of the top performers and experts in Health Care, Education, Utilities, Local Government, State Government, Manufacturing, and Telecommunication industries. 5+ years into project Candidate has 10+ years of experience into project management. management • While working for Judicial Council of California from Feb 2018 — Present, candidate gained the experience as mentioned below: o Created a Hybrid Agile/Waterfall Methodology which leverages scrum meetings, sprints within an Iterative/Incremental Development Life Cycle, which allowed 5 individual modules to be stood up independently o Oversaw and implemented a highly complex software — Contact Management System (CMS), which was utilized across the organization which directly improved end -user satisfaction, significantly reduced risk of operational failure due to unsupported technical architecture, and supported new business processes o Created key project deliverables which provided clear direction to the overall Pretrial Program Project direction. These artifacts included a defined Scope and Objectives, a detail Project Charter, Communication Plan, Project Organizational Chart, Project Overview Diagram, Project Schedule, Risk Management Log, Roles and Responsibility Matrix, Contact Matrix, Project Dependencies and Constraints, Project Success Factors, and a Project Flexibility Matrix • While working for Catholic Health Initiative/Dell/EMC from Sept 2016 to July 2017, candidate gained following experience: o Developed a technical requirement document which identified the clinical desktop standardization of software applications o Responsible to oversee the testing efforts covering 56 applications and User Acceptance Testing (UAT) activities which encompassed 50 clinical staff end users • While working for Advance Solutions from Jan 2013 to Aug 2016, candidate gained following experience: Infojini Inc. Response � 47 Microsoft'� r ,�, �� rr 10)�"°^1f � b r le r RFP NO. 20-124 (7N'F JI"NI Information Technology As -Needed Professional Services o Gathered detail functional requirements and perform requirement review sessions with the development team o Develop web content, screen design, wireframes and application system flows utilizing MS Visio to provide a detail user story for the developers to leverage in the development phase of the project At least five (5) years of Candidate has 10+ years of experience into project management. experience in managing IT related projects and • While working for Judicial Council of California from Feb 2018 — must demonstrate a Present, candidate gained the experience as mentioned below: leadership role in at o Created a Hybrid Agile/Waterfall Methodology which least three successful leverages scrum meetings, sprints within an projects that were Iterative/Incremental Development Life Cycle, which allowed delivered on time and on 5 individual modules to be stood up independently budget. o Oversaw and implemented a highly complex software — Contact Management System (CMS), which was utilized across the organization which directly improved end -user satisfaction, significantly reduced risk of operational failure due to unsupported technical architecture, and supported new business processes o Created key project deliverables which provided clear direction to the overall Pretrial Program Project direction. These artifacts included a defined Scope and Objectives, a detail Project Charter, Communication Plan, Project Organizational Chart, Project Overview Diagram, Project Schedule, Risk Management Log, Roles and Responsibility Matrix, Contact Matrix, Project Dependencies and Constraints, Project Success Factors, and a Project Flexibility Matrix • While working for Catholic Health Initiative/Dell/EMC from Sept 2016 to July 2017, candidate gained following experience: o Developed a technical requirement document which identified the clinical desktop standardization of software applications o Responsible to oversee the testing efforts covering 56 applications and User Acceptance Testing (UAT) activities which encompassed 50 clinical staff end users • While working for Advance Solutions from Jan 2013 to Aug 2016, candidate gained following experience: o Gathered detail functional requirements and perform requirement review sessions with the development team o Develop web content, screen design, wireframes and application system flows utilizing MS Visio to provide a detail user story for the developers to leverage in the development bhase of the broiect Infojini Inc. Response � 48 Microsoft'� r ,�, �� rr 10)�"°^1f � b r le r RFP NO. 20-124 (7N'F JI"NI Information Technology As -Needed Professional Services • California State University, Sacramento, CA, B.A. Organizational Communications • Sierra College, Rocklin, CA, A.A. Business Management Certification: • American Academy of Project Management, Metairie, LA, Certified Master Project Manager • Scrum Alliance, San Mateo, CA, Certified Scrum Master • Management and Strategy Institute, Downington, PA, Certified Six Sigma Lean Professional • Management and Strategy Institute, Downington, PA, Certified Change Management Specialist Training Verona. WI. Ebic MvChart Module • Hardware: Desktop Computers, Laptops, and Handheld Devices • Software: MS Word, MS Excel, MS PowerPoint, MS Outlook, MS Project, MS Visio, Adobe Cold Fusion, SharePoint, Clarity, and Drupal • Database: Oracle 12c, SQL Server, and MySQL • Programming Languages: Java, Objective C, C, C++, PHP, Visual Basic, Perl, and Javascript • Operating Systems: Linux, Unix, Windows 2000, Windows 7, Windows Vista, Windows, Android, and iOS • Healthcare Systems: Citrix XenDesktop, XenApp, Imprivata Single Sign, Varian ARIA Medical Oncology EMR, GE MUSE Cardiology Information System, RL Solutions Risk Health Incident Reporting, Baxter's SIGMA Spectrum Infusion System, FujiFilm Synapse (PALS), Philips Radiology Information System (RIS), General Electric (GE) Centricity RIS, MedInformatix RIS, Intouch, Epic MyChart, General Electric IDX, Consumer Broker Online Portal (CBOP) (Insure Connect Quoting, InsureConnect Enrollment and Installation, and InsureConnect Rating), IFP Installation Automation (IIA), LDI, RTMS-FileXpress, SeeBeyond, and Softshare. • UC Academic Systems: Online Payroll/Personnel System (OLPPS), Payroll Processing System (PPS), and Automated Personal Action Form System. • Manufacturing System: Clarify (CRM) • Utility Systems: CC&B/CorDaptix, CCMS, CISPLUS, GENESIS/SPL, CIS, ABS, MITSS, and FAS • Telecommunication Systems: EDI, RMI, RM, CLEO, and SORD • State/Local Government System: Judicial Information System (JIS), California Welfare Information Network (CalWIN) Judicial Council of California (JCC) Present Sr. Project Manager (Consultant) Nov 2019 — Legislative Implementation — SB 10 Pretrial Release and Detention Pretrial Project Infojini Inc. Response � 49 Microsoft'� r ,�, �� rr 10)�"°^1f � b r le r RFP NO. 20-124 GN'F 6 JINI Information Technology As -Needed Professional Services • Sphere headed working with 7 separate California County Court Pretrial Programs which included on -site visits, weekly project status meetings, maintaining and monitoring active action item lists and issue logs, creating and maintaining detail Implementation Plans, overseeing Data Extractions of Court, Probation and Jail demographics details • Directly involved with enabling various Courts to implement Pretrial Risk Assessment Tools (PSA, ORAS, and VPRA/VPRA-I) • Work directly with Presiding Judges, CEOs, CIOs, Chief Probation Officers, Deputy Executive Officers, Sheriff's and judicial staff to ensure project deliverables were met and/or exceeded by the program standards • Created key project deliverables which provided clear direction to the overall Pretrial Program Project direction. These artifacts included a defined Scope and Objectives, a detail Project Charter, Communication Plan, Project Organizational Chart, Project Overview Diagram, Project Schedule, Risk Management Log, Roles and Responsibility Matrix, Contact Matrix, Project Dependencies and Constraints, Project Success Factors, and a Project Flexibility Matrix • Facilitated multiple efforts with the Courts, Probation, and Jail staff on the development of As -Is (Current State) and To -Be (Future State) Business Process Swimlane Diagrams that allowed the business to understand the current and future workflows, gaps and areas of opportunity to create a successful Pretrial Program • Provided Detail Project Status Reports on current project activities, success, barriers/challenges and next steps of all assigned County's • Created a Journal Technology Pretrial Community within the JCC to address Best Practices, Common Configuration Issues & Solutions, created a collaborative environment, so that the Courts could discuss challenges utilizing the application, how they could leverage each other's application knowledge and resolve pain points within the County's • Work internally with Data Analytics, Enterprise Architecture, and the IT Executive staff to ensure project success was maintained and key deliverables were being met within the Program • Successfully applied a Hands-on Project Management Approach which creates synergy within each project team, staff empowerment, which removed barriers and obstacles to ensure overall project success Environment: Court Management System — eCourt, Tyler Supervision, Adobe Cold Fusion, Javascript, Oracle 12c, SVN, Fusion Reactor, Jira, Planview PPM Pro, Microsoft Office Applications (Word, Excel, Visio, OneNote, PowerPoint, Project, Outlook) Judicial Council of California (JCC) Feb 2018 — June 2019 Sr. Agile Project Manager (Consultant) Customized Software Development - Contact Management System (CMS) • Motivated and mentored a poorly performing project group into a highly focus accountable agile project team, which exceeded the target implementation date by 60 days • Directly responsible for overseeing and implementing a highly complex CMS, which was utilized across the organization which directly improved end -user satisfaction, significantly Infojini Inc. Response � 50 Microsoft'� r ,�, �� rr 10)w b r le r RFP NO. 20-124 (7N'F JI"NI Information Technology As -Needed Professional Services reduced risk of operational failure due to unsupported technical architecture, and supported new business processes • Responsible for managing and shaping a development team made of Senior Application & Database Developers, Business/System Analyst, Subject Matter Experts (SMEs), and User Acceptance Testers • Created a Hybrid Agile/Waterfall Methodology which leverages scrum meetings, sprints within an Iterative/Incremental Development Life Cycle, which allowed 5 individual modules to be stood up independently. This required the execution of over 1100 project tasks to be completed within a very short timeframe. • Starting with Phase H of the Project Dorian changed the project methodology from an Agile/Waterfall Methodology to a full Agile approach which increased the Sprints overall velocity by 232% • Developed detail Cutover Plans that provided transparency for all deployment assigned activities, which directly led to successful Sprint Implementations • Crafted, maintained, and presented key project artifacts for each Project Phase Gate Review. All Phase Gate reviews passed on the initial walkthrough of these key project artifacts • Oversaw the development of Test Cases/Scripts, Test Plans, Unit Testing, Functional Testing, Smoke Testing, and User Acceptance Testing, which encompassed 60 Project Team Members, SMEs and UAT Testers • Successfully created and delivered a stellar Deployment and Communication Plan along with oversaw all Training activities of which would impact the JCC user community • Utilized project Agendas, Meeting Minutes, MS Project, Jira for Deliverable & Issue Management, Planview PPM Pro — for Project Intake, Executive Status Reporting, Project Health, and managing project expectations Environment: Adobe Cold Fusion, Javascript, Oracle 12c, SVN, Fusion Reactor, Jira, Planview PPM Pro, Microsoft Office Applications (Word, Excel, Visio, OneNote, PowerPoint, Project, Outlook) Catholic Health Initiative/Dell/EMC, Denver, CO Sept 2016 — July 2017 Sr. Project Manager (Consultant) Virtual Desktop Infrastructure Deployment (VDI) • Responsible for overseeing and managing a large complex Virtual Desktop Infrastructure project that consisted of Citrix XenDesktop, XenApp, and Imprivata Single Sign -On that covered two hospital facilities and 1500 endpoints • Worked directly with Endpoint Engineers, Solution Architects, Citrix Engineers, Clinical staff and Senior management to meet project goals and objectives • Led hyper agile meetings, documented project meeting minutes, action items and complex technical issues resulting in 163-page issue log that ensure the project met an aggressive fast track timeline • Managed technical resources in a desktop reimaging effort that encompassed 600 desktops • Developed a technical requirement document which identified the clinical desktop standardization of software applications Infojini Inc. Response � 51 Microsoft'� r ,�, �� rr 10)w b r le r RFP NO. 20-124 GN'F 6 JI"NI Information Technology As -Needed Professional Services • Responsible to oversee the testing efforts covering 56 applications and User Acceptance Testing (UAT) activities which encompassed 50 clinical staff end -users • Implementation of High Availability Print Solution which encompassed UniPrint Mapping of 1428 printers along with upgrading of 360 Ricoh Print Drivers • Worked with a large number of technology vendors along with working in a matrix environment that was made up of very large virtual teams • Insured that ambiguity was removed from the project direction and all project participants understood precisely the deliverables that needed to be achieved Environment: Citrix XenApp & XenDesktop, Liquidware Labs Stratosphere — Profile Unity, Imprivata SSO, VBlock, Wyse devices, App V, Syncplicity, Microsoft Office Applications (Word, Excel, Visio, SharePoint, PowerPoint, Protect, Outlook) Advance Innovative Solutions (AIS), Oakland, CA January 2013 — August 2016 Project Manager/Project Lead E-Commerce • Analyze new market approaches to tap into a 33.3 billion dollar personal care global market arena • Performed market research to understand market requirements and initiative innovative product development • Gathered detail functional requirements and perform requirement review sessions with the development team • Proactively manage external offshore vendor relationships regarding all product design, application development and manufacturing aspects of the product line • Research and refine an extensive range of personal care product trends that provided the avenue for a meaningful brand strategy • Evaluated and performed an in-depth study of personal care product lines to assess opportunities for organic growth • Oversaw all creative graphic design material, design concepts, and 3D concept models • Develop web content, screen design, wireframes and application system flows utilizing MS Visio to provide a detail user story for the developers to leverage in the development phase of the project • Wrote usability test scripts and performed usability testing, collected detail testing feedback and revised designs to the development team • Responsible facilitating and managing weekly virtual meetings with external vendors overseas to determine project progress and status • Highly successful in developing long term business relationships and thorough contracts which resulted in development and design cost containment. Responsible as the focal point for all contractual issues, modifications and/or project change requests Environment: Linux Server, Redhat6, PHP, MySQL, CSS3, HTLM5, JQuery, Ajax, Microsoft Office Applications (Word, Excel, Visio, SharePoint, PowerPoint, Project, Outlook, Lync) Infojini Inc. Response � 52 Microsoft'� r ,�, �� rr 10)�"°^1f � b r le r RFP NO. 20-124 (7N'F JI"NI Information Technology As -Needed Professional Services PeaceHealth, Vancouver, WA Feb 2014 — Oct 2015 Senior Project Manager Consultant Sutter Health, Sutter Physician Services (SPS), Sacramento, CA May 2011 — Oct 2012 Consulting Program Director University of California San Francisco, San Francisco, CA Apr 2010 — Oct 2010 Senior Portfolio Project Manager Consultant Kansas City Power & Light, Kansas City, Missouri July 2008 — Oct 2008 Senior Project Manager Consultant Blue Shield of California, San Francisco, California Feb 2006 — July 2008 Oversight Project Manager Department of Human Assistance (DHA), Sacramento, California July 2004 — Sept 2005 Senior Project Manager Consultant Department of Justice (DOJ), Sacramento, California Apr 2003 — Nov 2003 Senior Project Manager Consultant Pacific Gas & Electric (PG&E), San Francisco, California July 2001 — July 2002 Senior Project Manager/Senior Consultant Pacific Gas & Electric (PG&E), San Francisco, California Oct 1998 — Feb 2000 Senior Management Consultant viii. List of the types of technology specialties for which the Proposer provides temporary placements or consulting services. (For example, if you only provide consulting services for a specific product or skill -set, please specify.) Below is the partial list of areas where we could support the City due to our past experience of providing similar services in the IT verticals given below: IT Infrastructure Enterprise SAN/ NAS Storage IT Application Enterprise Resource Planning Web Development Web Designing Datacenter Transformation Application Deployment Web Development Network and IT Security Project Management Quality Assurance Unified Communication Business Analysis Scripting Converged Architecture Software Engineering Open -Source Platforming Service Desk Implementation Application Domain Security Graphics Designing Capacity Optimization Monitoring E-commerce System Analysis Application Development Subject Matter Expertise Technology Assessment Sand -box Testing UI/UX Designing Infojini Inc. Response • 53 Microsoft'� r ,�, �� ",, 10)�"°^1f � b r le r RFP NO. 20-124 (7N'F JI"NI Information Technology As -Needed Professional Services Data Security Salesforce Content Writing Network Automation User Acceptance Testing Traffic Monitoring Datacenter Migration Software Designing and Coding Web Maintenance Setup & Configuration Bug Identification and Bug Fixing SEO Infrastructure Analysis and assessment Customer Relationship Management Content Management System Disaster Recovery • • Computing Data Migration to Cloud Application Rationalization Business Intelligence Hosting Database Administration Billing Optimization Service Oriented Architecture Database Development SharePoint Enterprise Integration Data Management Amazon Web Services Embedded Management Systems Database Designing SaaS/PaaS Performance Testing System Administration Data Mining/Warehousing Penetration Testing Database Architecture Virtualization and Private Cloud Risk Mitigation Data Programming Data Integration Security Architecture Database Monitoring Business Continuity Governance & Regulatory Compliance 1 Data Analysis Technologies for which Infojini supported its Government clients C#, .Net, asp.NET, SQL, JAVA, Jscript, Visual Basic, Perl, PHP, C, C++, HTML 5, MVC, PLSQL, NATURAL/ADABAS, MySQL, Python, Oracle Data Warehousing, ETL, VDX, IIS, TOAD, Tomcat, Apache, HP Quality Center, JIRA, Curam, SQL Server, ColdFusion, Windows 2003/2008 servers, Active Directory / DNS, SAN, Lotus Notes, Workday, Domino, VMware Site Recovery Manager (SRM), Solaris, Linux, UNIX, EMC, iOS, Android, SharePoint, SAP, COBOL, PowerBuilder, IOS SDK (iPhone), Oracle I Og/9i/8i, SQL Server 2005, MS Access, T- SQL, Microsoft SQL, PL/SQL, SSIS, SSRS, BIDS, Web sphere, Microsoft Net, Windows, Linux, Mac OS, HEAT, Remedy, PCs, Laptops, Telephony Systems, Printers, Routers, Modems, LAN & VPN/Remote Connectivity, TCP/IP, Cisco router/switch , NetWare Servers, Exchange Server 2010, 2013, Citrix, Active Directory/Group Policy, Citrix XenApp/XenServer, MS Office, Windows2000, Windows ME, Windows XP, Windows Vista, 7, 8, Linux, Unix, iOS, MS DOS, End -user Training & Support, Networking, VOID, DNS and DAG, VMware, Citrix, & Virtual PC Windows Server Network Managements & Security: firewalls, viruses & router configuration Symantec Vault, Mobile Device Management: iOS, Android, Windows Phone, /GOOD, Airwatch, BES MS Office 2003 - Cloud 365 MS SharePoint, DB2 UDB V8.1, V9.1, V9.5, V9.7 and V10.1, V10.5 etc. ix. List of*any unique qualifications and/or experience that distinguish the Proposer's ability to provide temporary Contract Service Personnel or consulting services in the various technology fieldsApecialties. For example, a Proposer may have the capability to provide emergency placements with 24 hours, to conduct technical qualifying testing, to use highly -qualified technology screeners to evaluate and rate candidates' skills, to employ special techniques to track a placed contractor's performance, to provide on -call for specialized technology needs, etc. These are examples only and not mandatory services or qualifications. Infojini Inc. Response • 54 Microsoft'� r ,�, �� rr 10)�"°^1f � b r le r RFP NO. 20-124 (7N'F JI"NI Information Technology As -Needed Professional Services "Wwe ro, Tot lY nreNe rmit-nair'y fi v Ou° inx and Iirrod'I'Mes WX' i.rh,Y$1�6;uVM"f mad, P„e4'+c''d'" 0 lu ftoprau' hwi1'{" 1'41. owhd;:Y>Tf'611`pv„^m k'k': N'&p'01tlen ,. v &,4,C1R. Nc'hm, "m 6hAtV�0 ithinavph co["Nfn WpcaN An �P`gvncv chSIpy;h" NP d4;1v Idea and LaArdtn ton"hN lrp8ah%l, a vnrmn N eeidt'" clk Sth ry y, c anl,'4uft ma olf'ifw, in ILL VII"'&BC"u," 00A S,M V tMfo''c h o"n 4k,ObPdp"Vi Te.v1i4 rro'IY➢ d P Ccnaat,PdT vuf oey!N' C 1I"WDh Yt Figure 6- Unique Qualifications x. Description of *Proposer's methods used to identify potential candidates Our recruiters use the following methods to identify appropriate personnel for a given task order: — Employee Network — TalentDome — Approved Subcontractors — Meetups -We are members of local technology meetup groups such as Technical Project Managers Meetup, Business Analysts and Project Managers Networking, Developers, Federal Software Engineers and Geographic Information Systems (GIS) Meetup, Agile SoCal, UI Interactive Design & Web Alp Dev. Best Practices etc. — Employee Referrals — Local College/Campus Recruiting such as University of California, Santa Clara University, California State University etc. — Diversity Forums — local Women in Technology Chambers — Job Fairs (local college job fairs) — Local Chamber of commerce — Infojini is a member of the Capital Region Chamber of Commerce, we will leverage our membership and our network to get referrals and attract local talent. — Professional Job Boards (such as Monster, Indeed, TechFetch, Dice, Bullhorn, Beyond, JobDiva, NetDoc etc.) — Social Networking Platforms (Such as Linkedln, Facebook, Twitter etc.) xi. Description of* Proposer's methods used to screen candidates and to match their qualifications against the requirements of a City job assignment Infojini Inc. Response . 55 RFP NO. 20-124 (7N'F JI"NI Information Technology As -Needed Professional Services Infojini utilize the following Talent assessment/ screening process to ensure we submit the best fit: CUSTOMIZED INOTIAL TECHNICAL BEHAVIORAL BACKGROUND AS,SESSMENT TEST PHOIVUE SCREENING ASSESSMENT BY SME ' ALUIi TIN BY AM VERIFICATION ��a�;r,i�.,dp�r�tr�w'rw Iu.Fasee'� `P.n�m,.er�f'„rrr,Pt'�u� f:'hrdi ,'W�f4.: wWran ��rIP�'°.� C,"ili �,&� a.':'s�.l�"kM1 k��5�i� 1�, �Yif.„',�'ff�'✓�'1 rug. N rw,WL gar r� �ni i,�� or w. ,Io,', 6 [cwf1 TALENT ASSESSMENT PROCESS Figure 7- Screening process xii. Description of Proposer's methods used to assess and confirm candidate's technology skills knowledge, experience, work habits, interpersonal skills, etc. We have a thorough screening process that delivers quality and properly credentialed candidates perfectly suited to meet the needs of the City. Our talent pool database consists of candidates across the United States and has a separate database of the local consultants in Santa Ana Area, each evaluated vigorously for their technical expertise, soft skills, and domain knowledge. We utilize screening tools such as IKM Testing, ProveIT and IKM Testing for thoroughly screening the skills of the candidates. Our entire recruitment team conducts a four -step screening process to ensure that the resource is a perfect match for the client's requirement: 1. Technical Screening To ensure the quality of the candidate, our domain expert recruiters short-list qualified resumes matching the Skill Matrix developed by the Recruitment Manager. The Infojini proprietary Question Bank includes thousands of questions across technologies, skillset and domains. To shortlist potential candidates, our recruiters evaluate each candidate and they go through a thorough interview process; with job position specific questionnaire; their relevant experience, review of the candidate's work history, aptitude and behavioral skills, application and resume, and competency tests appropriate for the job role. As a second step, our recruitment team conducts various online assessments based on the nature of the job and client's requirements. In online job specific assessment, the candidates are asked a series of situational questions to gauge their critical thinking skills based on the skills matrix, the work history, and depending upon the interview passing score, the candidate qualifies for the next level of screening. At the next stage, the SMEs conduct the second level of resume screening and candidate assessment with the help of questionnaires, Yd-parry testing tools depending on the skillset and level of experience, conduct in person or video interviews of potential candidates. These SMEs Infojini Inc. Response � 56 Microsoft'� r ,�, �� rr 1W)�"°^1f � b r le r RFP NO. 20-124 GN'F 6 JI"NI Information Technology As -Needed Professional Services have an extensive experience of 15+ years on an average and check the competency of the qualifying candidate. What our SME's evaluate in each qualified candidate: 1. Skills Assessment — Our SMEs measure different types of job -related skills and abilities, that are often used to assess interpersonal skills, communication skills, planning and organizing, and analytical skills. The skill assessment typically consists of exercises that reflect job content and types of problems faced on the job. 2. Biographical Data - We verify the content of biographical data include such areas as leadership, teamwork skills, specific job knowledge and specific skills (e.g., knowledge of certain software, specific tool used), interpersonal skills, extraversion, creativity, etc. Biographical data typically uses questions about education, training, work experience, and interests to predict success on the job. Some biographical data instruments also ask about an individual's attitudes, personal assessments of skills, and personality. 3. Cognitive Ability Tests — Our SMEs tests typically ask questions or problems to measure ability to learn quickly, logic, reasoning, reading comprehension and other enduring mental abilities that are fundamental to success in many different jobs. 4. Integrity Tests — In this our SMEs assess attitudes and experiences related to honesty, dependability, trustworthiness, reliability, and pro -social behavior. Our SMEs check to identify individuals who are likely to engage in inappropriate, dishonest, and antisocial behavior at work. 5. Interviews — During the in person interview, our SMEs assess interpersonal skills, communication skills, teamwork skills, and job knowledge. 6. Job Knowledge Tests — Our SMEs generally ask work related and specific multiple-choice questions to evaluate technical or professional expertise and knowledge required for specific job. 7. Personality Tests — We check personality traits in work settings such as extraversion, conscientiousness, openness to new experiences, optimism, agreeableness, service orientation, stress tolerance, emotional stability, and initiative or proactivity. Personality tests we use to measure traits related to behavior at work, interpersonal interactions, and satisfaction with different aspects of work. 8. Work Samples and Simulations — Our SMEs focus on measuring specific job skills or knowledge, work samples and simulations typically require performance of tasks that are the same or like those performed on the job to assess their level of skill or competence. Below is our sample of scoring test to administer the applicants that ensures skills acceptability to the requirements: VendorPOC Details Name Phone Email Requisition Details Job Title Manager Department Function Department Submission Details Candidate Name Contact Number Infojini Inc. Response • 57 Microsoft' � r ,�, �� rr 10)�"°^1f � b r le r RFP NO. 20-124 GN'F 6 JI"NI Information Technology As -Needed Professional Services Email Address Location Education Details Availability Industry Experience Last 3 Clients References Work Authorization Current Work Authorization Validity Employer Screening Results Possesses Three or more (3+) years of recent experience performing Quality Assurance Testing specifically on software development (ASP.Net technology preferred) projects a. Creates, executes, and facilitates test plans and documenting results b. Creates User Acceptance Test plan, scripts, cases for the Users to perform and documents outcomes (bugs, ass/fail, change requests) Possesses three or more (3+) years of recent experience working as part of a development team following the Agile framework 1. Functions as an active member of the development team in an Agile development environment 2. Performs the testing function within the Agile development team 3. Understands business requirements from a variety of sources and user stories within an Agile development environment 4. Works with Product Owner and development team to review and understand current and planned system functionality Possesses two or more years (2+) experience creating IT system reference documentation a. Prepares user help documentation and/or manuals, both online (within the application) and digital soft/hard co Serves as a dedicated member of IT Software Development Teams a. Possesses the ability to work in a team environment, share information proactively, and take direction from other team members b. Effectively acquires and maintains professional rapport and mutual respect with management, product owners, stakeholders, and team members c. Organizes facts and findings, and presents information in clear and logical form, orally, and through clearly written communication d. Possesses excellent English communication skills (both written and verbal) Uses technology and tools to effectively communicate and create/maintain project documentation a. Microsoft Office b. Microsoft SharePoint c. Team Foundation Server (TFS) or similar tool d. Markdown Editor Bachelor's degree in Computer Science, Management Information Systems or related fields Current professional certifications related to Business Analysis, Quality Assurance, A ile Roles, etc. Infojini Inc. Response � 58 Microsoft'� r ,�, �� rr 10)�"°^1f � b r le r RFP NO. 20-124 GN'F 6 JI"NI Information Technology As -Needed Professional Services "I. 2. HR Round of Screening This round of screening helps to understand whether the resource is committed to accepting the opportunity with the client. We would make sure that the following expectations are clearly communicated to the resource: • Compensation offered • Duration of the project • Location and travel(if any) requirements • Work hours and any weekend or off hours requirement • Onsite/offsite Dress code (if any) We also conduct screening to ensure that the candidate is a cultural fit and possesses the best soft skills. We do this to avoid any resource backing out after going through the interview process. 3. Pre -Screen Employment/Background Checks Infojini agrees to perform, criminal record check, motor vehicle check (if applicable), verification of education, verification of employment experience, history or expertise of the Contractor's employees in a manner consistent with applicable law and the Agreement, and as deemed necessary by the City. We conduct complete background checks of candidates before their joining. Depending on the client's requirements, the background checks are completed at the time of candidate submission or before the resource starts at the client site. Here are some of the background checks that we conduct Identity Check Health Checks License verification Credit History Check Blacklist Check National Criminal Records Check Drug Testing — 4-panel, 5-panel and 10- panel Tests/Urine/Breath Alcohol/Physical/ TB Test Employment Reference Check Education and Credential Check Criminal Background Check Finger Printing Skills Checklist (at time of hire and annually) E-Verify Other checks Financial Sanction Search (FSS), OFAC, OIG, EPLS and National Sex Offender etc. 4. Professional Reference Check: We will carry out a thorough reference check for every candidate that is submitted for client consideration. We ask the candidates to provide 3-5 references of their previous organizations and our recruitment manager contacts the references to gather insight regarding the candidate. Infojini Inc. Response � 59 Microsoft'� r ,�, �� rr 1W)�"°^1f � b r le r RFP NO. 20-124 GN'F 6 JI"NI Information Technology As -Needed Professional Services 11Z. ovafrof w� 0 Trole cW P'tfoDoww"' '�.uw+�aum,�+�u^,wn �>Wpwmun"Na. p:;�eauw.rnwwDmwrd iw>"-. ed",hwr�—w.xl, A'Aw'h., DD!ewwaww++w„ .wfwffw mmu .0-' ,nM tD hof d"a'—we d^nwwm • ww+D mn4Yoxrrrv,dNoip vw hi'mn owwrer•& FI Adair✓,t'Flmw 6400,/.Aw wMr`ICdUwawYMlWd,�iV�@'w&'IPxfug>'�' wWdd,a mwwwmrmdm& aw^ow, w"arrww 90u40'w aawmwWk: ,Duwm�D"%mwouuwrvr�; w°en wwwm r0 umww" dp' ..:8 wrr Wd whuwww" dan .>mro D aVo'rw, ,did :�'. dD Wawrxw .��w*ww«db rr>w/D'av�n grew r+wwmx�µm^i�mw*' ld" Arrr,A° wmroerr au ,raw waarsawrcDmamwwwuww,AvDwu �,wurrdoq"wrowwPmea uwwmw'i'+' MO.,.*;w l 60"n .-.ro4-04 0r0w0w ww,0uww :" a hNm wrr. ."" —47 k0h :', 0. Af.... ..... ho w,9Ma,oms- mwarcre A o". w kwmmwre mm o dpovinw f—ddmd:. ma, exor' w:*' .dod' rl"A,Iv A4 durum rrAiw 1.4 =d""w emw!DdMilroumwod',v mi uxwwwrwe ww ::Y xiii. Description of*Proposer's methods used to establish candidate availability with respect to the project schedule of the City assignment The recruiters at Infojini are knowledgeable regarding the California region and carry an extensive experience of catering to the staffing needs of clients in California. We have successfully placed over 8000+ IT Consultants for short term and long-term contracts. Infojini Inc. has access to a pool of over 90,000+ qualified IT resources across the United States that have experience working on similar technical environments to that of the City. We have built a pool of 5,000+ experienced and certified resources in and around the State of California with 800+ resources in Southern California who have experience working with various state and government clients. Infojini continuously pre -qualifies candidates with the skills required for various Information Technology and other consultant positions and enters them into our recruitment database. When City sends a work order we will provide a qualified resource within 4 business days. Infojini Inc. Response Microsoft' 10. 60 )w b r le r RFP NO. 20-124 GN'F 6 JI"NI Information Technology As -Needed Professional Services Raar;ruaaRrj° Qn4 Marvigar and rtrInarn rif RrmrUjWrn raiaaarava sA p'ldrmtmwt¢uual Candidate ftarch a rar, �pi In dnit.illn'mr.dt.rLOW and 1 Wfl rMtDorrx, Rots rno r t aatw»mia". " AdvarIMIng on arumlVal nlwta pncjurdlyd�d',t IL flnKelln prpfYp7w'Ww%' N smbd iarBhmllarn &ANe paroranna,o in Ymrinum Ljnkodn qranpra nPua bcto dip.rp.rlroat6n deledlopmorA,, p:vrojednr naWa Mynt' 018, C,lybermocuffy, DEAn C witrari C)paamfi°Ar'iA And Nimhwrark,�' 1 wrl 61.a(a&r P awn kAa'!aet' d ae MM bu tart your caonlIAlatods on var�Uowd ir' b-re(etel ekille AcOwe rararlfdpmflcmM drrlracl t„ alffimnis rraaawwtuap arouape ranr uu� mm,Marr hr .v In 1vkm Vua w di ivar,.Nd,00 MorMor, Tooter-'M'"nl, DIM p, wilriorri N` ayonCd. j6t, lvA, Vnm,lovird mrow,r 6 r fnwahpwaa WWI Imail raaturabon riratwwrrrki� taro%a le naaic Qk r iukrGart nmuk t mwn,aft_ A"ar rrralt"ble r'99rrrmrCflH rrt VrmAwvl af-M';ilrnup 8An rrnre{oul� Pntixf ran nulim.nv'' tardrultaar.m conttrrruniyxly trdgantily Gpi44aNrrar9 lrrrmgal Epp ruygrd pair linrm rmrn Fwrrdhuo ,.iry nagrtlq Prone pritarrview. Vim,, Mnk,,al,Strrrrining .................................................................................... "R, Behavioral, Mintional indnrurwawwn ,. PKM R mrnting nn ,andr rolu w(I gklllq dtororence p:kYe Jttc t `r 'X� Yit �9fiao49Wi%NmikT rirr r;honl rriterwow PIP ot rnployrr ovitr Baas kUrauarxd ChO,eka 1NaUl r I�0* rlpr n ..................................... , rn*onv i rip�kAm idrrir.ra�iiurinllftlifaird ra u�adrr r�:,la C on dlm"Iaacrm ()tMnr and C nritr el: C(Ari.d l.dhlk' d.wn bA'.Fa$rid lnb 01,0300roing0114 rl*mraxntion Figure 8- Recruitment Process xiv. Description of proposer's process for conducting staff evaluations We maintain our quality of service and the reviews in a sprint like approach, we get feedback every 2 weeks from our clients and our employees; we audit our compliance. We take lessons learned and utilize it in the next 2 weeks moving forward using the iterative and incremental model shown below: Infojini Inc. Response � 61 Microsoft'� r ,�, �� rr 10)w b t le r RFP NO. 20-124 41 (7N'F JI"NI Information Technology As -Needed Professional Services ,r In µarnamm Ietdhach + iP N SmM&HO suffVWyw Em✓plraraT'rrI1IDryr�!c { 93arhla7d s, k �m1 I'll, gala, an11 dldd 1 1 11 V 0"bam 4Anlhaarxmamgi 1 inmmn 9lar GMV a 'JNFUJINI no n ilNauw a �oa�rµMFN �marNwNp°�r j 'Awdircmlari � ....�� v Mlk�rwY�ma � �`"w Gontmact A„ an na ItaarfHxd "','. cam pllamce .do'Ji rnk,�44 rawwX>r arum#Itrem Ri caaam pliarmnr Ms. Savneet Kaur will serve as the Account Manager and liaison with the City for overall Contract Performance. He will serve as the primary point of contact with the City to regularly discuss the progress of tasks, upcoming tasking, historical performance, and resolution of any issues that may arise pertaining to the Contractor Personnel. She will monitor performance, manage risk, respond to questions or requests from the City, and manage our relationship with the City. Ms. Kaur will serve as the point of contact for identifying and escalating issues should we encounter them. She also shares a high-level and a micro -level view of the contract with regards to the Service Level Agreements (SLA), contractor requirements and qualifications, rate changes, start and end dates of engagements, and will also be responsible for the overall performance of the team for the assigned contract. She will spearhead mitigation of any performance issues that may arise and actively solicit intelligence on contract performance, both directly through interaction with customers and resources, and indirectly through observation. If the Account Manager believes that there is a potential risk for substandard performance, she will take preventive action to ensure that performance remains high quality, and that task orders and work orders stay on schedule and budget. If the City contacts us about any issue or otherwise, we will respond within 1 hour, acknowledging notification. We will present an initial mitigation plan within 1 business day. Ms. kaur will accomplish all the tasks through in person, phone meetings and surveys through SenseHQ. Figure below shows the workflows we use for SenseHQ follow ups: Infojini Inc. Response tl. 62 Microsoft' rr=? 10 )�"°^1f � b r le r RFP NO. 20-124 (7N'F JI"NI Information Technology As -Needed Professional Services v ,,�, m e e F ,mw w�,w a hr od fe aaro d&AK, Movro"M<mrr 9f. 6, mn rr ngu &N,f"A, (Win Sr In xS ^ad umin^'9 n:i,amro, roer aSa P'a Y, E✓oro �1� ,_,. .. a,a, M ,deem Vo^ I!Pumaf Sae "au d„urvr UrorolfnP,Rew6-1 —�r Figure 9- SenseHQ Screenshot Employee and Resource Satisfaction: Infojini will assign Mr. John Ball as the dedicated Employee Relationship Manager. His responsibilities will include: • Biweekly follow up to ensure employee satisfaction and reduce attrition. • Organize quarterly team lunches and holiday parties. • Send holiday gift cards to employees, as well as birthday and anniversary gift cards. • Resolve any payroll -related questions. • Mitigate employee issues and escalate to the Account Manager. • Manage and coordinate training plans for the employees. We will use SenseHQ for automation of our employee experience working with our client; Screenshot below shows the various workflows used for our employee communication. C,dam +u ,ramP A x n o ✓fin 4, 01 u9 IfNII IPff'o M"'rook c!'4m) 6: hq r.a, "rn,nn oaf ri'4mma ONff k, I to I0,e. ro.fru,� d 61,aM If"wf Peron f, fk Screenshot below some feedback and reviews given by our employees: i i rrn✓tt,w �rw fernfwfnA� Infojini Inc. Response � 63 Microsoft'� r ,�, �� rr 10)w ble r RFP NO. 20-124 (7N'F JI"NI Information Technology As -Needed Professional Services ��.,.�,,.,,;.,,,✓, �sfirvm Yi f; iv fc�nC,mN voF:uaiA. ,.,,. : ,�.r i,�c ,tiiv:• 1,,,,. 0<4 Vi/1',a'1: 4 N o "�• 0 .i YYWI � r ,.,.. Mr rk. rvw6mOWl� � ,-. red 1/ "6 iIN isd Of k Yua ,, ., k x xa maw rv� ow, t . �✓v P ,2re. xv. Explanation of any training opportunities made available by the Proposer for technology personnel engaged with the City Infcjini would also provide training which are project specific and make sure our contractors are well versed with the situation and adaptable to any given environment. We believe it's our responsibility to prepare the employees for their assignments so that they perform exceptionally well at the client site. Constant changes in client environments and technology demand that new training programs be developed to keep our employees/contractors up to date with technologies. Infcjini invests heavily in training programs to ensure that our employees have all the requisite skills and certifications to service our clients. We provide following training programs: ■ Instructor based Class Room Training. ■ Online Instructor Led Training ■ Online Training through CBTs. ■ Onsite Client site training ■ Quality Training ■ Soft Skills Training ■ Time Management ■ Safety Training ■ HIPPA Training ■ Skills Training ■ Professional and Legal Training ■ Team Training ■ Managerial Training etc. Infojini, Inc provides professional training in project management, business analysis, Software Development, and Quality Assurance to qualified employees. We also encourage employees to be certified in their field of expertise. If requested by the Project Manager/Client for any specialized training or certification, Infcjini Inc. would encourage and facilitate the requested training or certification. Infojini Inc. Response � 64 Microsoft'� r ,�, �� rr 10)�"°^1f � b r le r RFP NO. 20-124 (7N'F JI"NI Information Technology As -Needed Professional Services Some examples where in InfoJini Inc. has taken steps to enhance the staff s qualification are: 1. One of the client contract manager needed our Project Manager to get Black Belt certification to better serve them so we encouraged and paid for their exam and class material. 2. One of the client's Contract Manager needed all our employees on the project to have BCSI membership. We facilitated and took care of the project team's membership. xvi. Explanation of any effort the Proposer takes to ensure that the technology knowledge and skills of its staff engaged with the City are maintained and refreshed during long term engagements with the City We provide internal and external management related training to all our professionals. In fact, we differentiate ourselves from our peers by making significant training investments in our people. We mandate 40 hours of training per year for our staff. Training costs are reimbursed internally and not by our clients. Training is our primary means to (1) re -culture current staff, (2) institutionalize our successful project approach, (3) train staff how to leverage Team assets, and (4) grow our staff s knowledge base. Our team commitment to this training approach, and its proven success, is evident in the following: • Tuition and training reimbursement is provided up to $3,400 per year per employee and participation is encouraged in professional associations and conferences • Conduct 3 "boot camps" per year with 16 training sessions to bring our new staff members up to speed with Team/Project specific processes, ISO, and PMI best practices • Leadership development program, available to project staff with high potential • Organizational Training Plan (OTP) based on the project, organizational, and individual training needs. Example: We encourage employees to be certified in their field of expertise. If requested by the Project Manager/Client for any specialized training or certification, Infcjini Inc. would encourage and facilitate the requested training or certification. Some examples where in Infcjini Inc. has taken steps to enhance the staff s qualification are: 1. One of the client contract managers needed our Network Support Analyst to get CCNA and CCNP certification to better serve them so we encouraged and paid for their exam and class material. We also paid for their time while they were undergoing the training. 2. One of the client's Contract Manager needed all our employees on the project to have BCSI membership. We facilitated and took care of the project team's membership. xvii. Description of any programs and benefits provided by the Proposer to its personnel engaged with the City that ensure their retention for the period required by the City Infojini's turnover rate is 1% for 2019 and 2020 till August 2020. Our candidate engagement score for the past year was 9.1 based on several engagement and net promoter surveys that we conduct through SenseHQ. We communicate with our staff twice every month and when needed to understand their progress towards the project goal, risk to the project and any issues that they may have that can become a risk. We do that using phone and in person communications and Infojini Inc. Response � 65 Microsoft'� r ,�, �� rr 1W)�"°^1f � b r le r RFP NO. 20-124 (7N'F JI"NI Information Technology As -Needed Professional Services automation using SenseHQ. This gives us understanding of any issues that may arise and allows us to proactively come up with a mitigation plan within 24 hours. We also understand the importance of creating a rewarding environment where people are recognized for their work, and have recognition programs in place to reward employees who go above and beyond the call of duty for our customers such as internal promotions and bonuses. We offer our staff competitive benefits and professional development that encourages the resources to complete their assignment. We divide the benefits into four sections: • Regular Employee Benefits • Retention Benefits —To encourage them to complete the job assigned. • Motivation — To be happy and give their best. • Government required statutory compliance/benefits Select examples of rewarding employees: We provide rewards and extra benefits as a part of our retention policy to keep our temporary employees motivated to provide the best service delivery to our clients. Example 1: We provided a Project Manager (PM) to the California Administrative Office of Courts for Judicial Information System (JIS) project that replaced the current Themis System. Our PM successfully managed the project which ensured the completion of the project on schedule and within budget. Following performance bonuses and incentives were given to the team: 1. Project Completion Bonus 2. Project Milestone Completion Bonus within Budget, Scope and Time 3. Bi-weekly lunch for the PM and their team after each successful Spring Review Meeting. 4. Approval of food and accommodation expenses for extended hours and stay near the client site to meet deadlines instead of traveling back and forth. Example 2: We served the Highway Information Services Division which serves Maryland State Highway Administration and provides highway data, highway mapping, GIS services, and traffic Infojini Inc. Response � 66 Microsoft'� r ,�, �� rr 10)�"°^1f � b r le r RFP NO. 20-124 (7N'F JI"NI Information Technology As -Needed Professional Services monitoring data to the State of Maryland, local governments, the public, and the Federal government. We provided candidates for developing and testing applications using eGIS to satisfy application security requirements. We offered a Project completion bonus to the candidate along with Quarterly gift vouchers based on their performance. Other benefits were also provided as a part of their employment with Infojini. Example 3: Candidate was placed with the Client for GIS analysis specializing in spatial analysis, GIS technologies and GIS site analysis, networking, geocoding, population analysis, and Linear Referencing Systems (LRS) integration for the NC Department of Motor Vehicles, Rome and P4 projects. Our Dedicated Account Manager was in direct touch with the candidate for tracking the performance and motivating the employee to provide exceptional service delivery to the client. We developed a custom performance bonus plan for the candidate which was given after completing important milestones of the project. xviii. Confirmation that there are no penalties to either the City or IT Service Provider personnel placed with the City if that individual was to become a City employee. If there is a minimum amount of contract time that would need to occur, specify that amount of time (e.g, After six months of placement, IT Service Provider personnel may be hired without any penalties, etc.). Infojini Inc. Response: Infoj ini confirms that there are no penalties to either the City or IT Service Provider personnel placed with the City if that individual was to become a City employee. The city can hire the individual at no cost after 6 months. Infojini Inc. Response � 67 Microsoft'� r ,�, �� rr 10)�"°^1f � b r le r RFP NO. 20-124 GN'F 6 JINI Information Technology As -Needed Professional Services Estimated Rates: Technology Hourly Rate Hourly Minimum Category Title (offsite) Rate Engagement Onsite Hours Systems Analyst $90.00 $88.00 1000 hours Programmer/Developer $90.00 $88.00 1000 hours NET -C4, VB.NET Web Developer $90.00 $88.00 1000 hours NET/PHP Database Administrator $95.00 $93.00 1000 hours Applications & Development MS SQL, Oracle Services Document Imaging Application Specialist $90.00 $88.00 1000 hours Laserfiche Business Intelligence $95.00 $93.00 1000 hours Specialist Mobile App developer $100.00 $98.00 1000 hours iOS & android OS IT Business Analyst (with municipal government $90.00 $88.00 1000 hours experience) Project Lead (for deployment of purchased $99.25 $97.25 1000 hours Project Management software application) Technology Consultant for & Business Analysis specialized applications $110.00 $108.00 1000 hours (e.g., Lawson, HighLine, etc. System Evaluation & $110.00 $108.00 1000 hours Selection Consultant GIS Administrator $85.00 $83.00 1000 hours GIS Analyst $80.00 $78.00 1000 hours GIS Services GIS Intern $45.00 $43.00 1000 hours Infrastructure Architect $110.00 $108.00 1000 hours Network Engineer Cisco $95.00 $93.00 1000 hours Network Security Engineer $90.00 $88.00 1000 hours Network & Telecommunications Cisco/Fortinet Network Specialist - LAN $90.00 $88.00 1000 hours Services Administrator Cisco Wireless infrastructure $90.00 $88.00 1000 hours Engineer Aruba Infojini Inc. Response � 68 Microsoft'� r ,�, �� rr 10)�"°^1f � b r le r RFP NO. 20-124 (7N'F JI"NI Information Technology As -Needed Professional Services Telecom VOIP Administrator $82.00 $80.00 1000 hours Miltel/Shoretel Telecom VOIP System $82.00 $80.00 1000 hours Engineer Miltel/Shoretel Systems Architect and $110.00 $108.00 1000 hours Engineer Systems Administrator $88.00 1000 hours Data Center & Operations MS Windows Server)$90.00 Data Center Engineer (HP servers, Win OS, VMware, $90.00 $88.00 1000 hours HP SAN Cybersecurity C bersecuri Engineer $115.00 $113.00 1000 hours C bersecuri Analyst $100.00 $98.00 1000 hours Tech Support Lead $100.00 $98.00 1000 hours Tech Support Specialist $61.92 $66.92 1000 hours Desktop Support and Helpdesk (Desktop) Tech Support Intern $35.00 $40.00 1000 hours Markup Percentages: W2 Employee Corp -to -Corp Est. Hours Until Rate Drops Resource Type to Identified Resource Markup /o o Markup o /o o Markup/o Proposer Found 35% 10% 1000 hours Resource Identified 20% 5% N/A Resource Infojini Inc. Response Microsoft' 10 )w ble r . • RFP NO. 20-124 4$ (7N'F 6 J IN I Information Technology As -Needed Professional Services I 1.1 - Attachment A: References 1.2 - Attachment B: Proposer's Statement 1.3 - Attachment C: Non -Collusion Affidavit 1.4 - Attachment D: Non -Lobbying Certification 1.5 - Attachment E: Non -Discrimination Certification Infojini Inc. Response Microsoft' 10 . 70 Paf,tn(.4, )wbrler RFP NO. 20-124 4$ GN'F 6 J IN I Information Technology As -Needed Professional Services I (D List aind: describe fuliythe ontracts performed by your firm which dernonstrate your abflity to provide the supplies, eqWprnent cw services iincluded in this scope ofthe proposaq specificaLion s,, 6ttach additional pages, 0 roguired, The. City reserves the figiht to Wrytact each of the refere!nices Hsted for additional Oftmabom regarding your firm's, quafificabons, w7MMM cuslorneq, Name" 16 n Gooly ran kVIA, Addross: 110MU FWw*W, Emma ,, &Wa Fe Sipwipw CA 90670 CoMrad Amount 11�"Q,IDW Descripficin ofsupp6es), equipment, or seryIpmvidwt Contact tit%dilviduiak Sowmaj HookA Plhcow Numbor, Facsimile Nurnbor,, Yew Maqx*1120118 pRewid Provided Temporary Information Technology Professional Services fllftm= Custarriot Nanow, C ahkirmio A*TmnrN0Wwm,,, Cftx, W (,'cwrts Addross: 4,554 Golden Gato Avonuio, Sth Floor San Francisco, CA 94102 Uftad Amouint I "SM Dostr4Aom of swpp�ios, squipmont, or sorwicos providsd; Provided, tT Vtaff Augmentation Servicos Customer Name , "*'"w "AmEmnu a arm" r,' 501%'" Address: 1509, Rutland Woz, Hmiovoir MID 21076 Contract Amount, $650,000 Descrotion o4supplies, equipmerg, or services providfed= Provided vgwiaua iT resoun for "Mlfi'P4 dients Contact gndividuaL C*bbse SM'dow phgn,e i4umbejr1,15,96,545,99 21793�� year,,, March 2011 - Prowl Contact DindividuW$h,,Ae'ta, Kukreja Plhono Numbor 441-889-2,1295 Facsimile Nurnbor,, Y,ar JuPY2016-PresW !I:M I ktUU24;LU* ;MM I I M-I Infolm,afton Technology As-Nooded Professional Services Poge'30 of 35 Infojini Inc. Response Microsoft' 10 ",", . 71 Partrif.4', mrt'r'ler RFP NO. 20-124 4$ (7N'F 6 J IN I Information Technology As -Needed Professional Services I (D 101111�1�- �.. Proposer understands and agrees that this written RFP (or anjy part thered spedfically designated and accepted lbthe City ofSanta Area, hiereinafter, City) shail constitute the entire agreement bet-oveen proposer and the 01ty only after d has, been accepted by flie 'gut y Council, endorsed by t�hie Clerk of the Coundt wdh her signature and official seal noting hereon the aiction of approvai of the Council, rod by the Executive, Director or his duly authorized agent, and signed by tine it Attorney, dencting his, approval of the form of this document, aind ds execution, and when it or an eXaCt COPY Cf 1 has bleen eMer dWlveredl to pfoposer or deposded, with the Uniiled States, Postai Service properly addressed tothe proposerwft the correct postage affixedi lierelo, Proposer further agrees that upm delivery (as defined above,, of the accepted agreement haVhe,willl fumish City all requirect lbonds andi certificate of iiaNffty insurance widNin ten ('101) days (exduding Saturdays, Sundays, and City's feg4 hohdays), of the funds, check, draft, or proposer's, boind substituted in heu thereof accompanying this proposal strati Ibecome the property of the Cityand shalt be considered as payment of' damages due to the delay and other causes suffered by City because of the laflure to furnish the meoessary bonds and because it is distinctly agreed that the proof of damages actually suffered by C4 is dfficuft to asmrtain- othenviise said funds, check. drafts, or proposer's bond subsbtuted pn Hev therecf attar de returned to the undlersigr*d, Proposer understands that a proposal is required for the entireerr ork, that the estimated quantities set forthi in the RFP schiedu6e are solefy tor the purpose, of compaiing proposads, and that final wnpensation unidef the contract M11 be based upon the actual quanfibes eat war safisfactorily corroeted, All tems, cwtained h the spedfications, the cerOscafion of nondiscrimination by contracAors, and the required insurance certMeales, are to be incorporated! by reference into this agreement anid are imadie ",,t4l,cally as paid of this I ,, Firm Im1boird, Signed and Printed Name, Sarideep Hatians Title Piresiderrt Date 11 u2&2020 RAP No, 20-124 4, oil MUM tftrmabon Telchno(ogy As -Needed Aofessional Senrices Page 31 o1'35 Infojini Inc. Response Microsoft' 10 . 72 Partnen, mrbrler RFP NO. 20-124 41 GN'F 6 J IN I Information Technology As -Needed Professional Services I 01 CITY OF SANTAANA WIT (TfVW 23 Unked States Code Sechom 112 and PuNk Contract Cade Sedion, 7 1 lD6)i tothe CITY OF SANIA ANA, in airwidmice whh TRIe 23 United Slates Codle Section '112 and Public Contrad Code 71 li the proposer declaires, O'kat flio proposal is riot amide In the interest or, or on behalf of, any ur0sclosed person, partnership, company, ammiation, orgainkmWin, or cor1rairafion; that the proporml is genukto and not wflufOve or sharn„ that the 1prolposer has riot directly air Vsdirectly Irriduced cradidtad any other propow to put in a Woo or sham piniposim, andi Ihais, W direetb/ or Mimctly caRuded, conspired, cminived or awd with, any proposer or anyvine else to put in a shairni tiro al„ or that anyone shall refmin from, bidding; that the proposer has rml 0 any mainner, direrfly or indWedly, souqtwt by agir"mont, commiumication" rx cainferenceMlh anyone to fix the piroWmal price of the proposer or any propow, or, to ftx arty overhead, prafft, or most el*ment of the Ipropmal fxlce, or of that of any (,Ahw propow,, or to secure any advantage againsl the public Ibmil awardling Ow contract O ainMia linterestea 0 IN, rwoposed contrmO that mH statements conWined in The proposal are true,,,,, and, furtti ithan the propoeff has not, d1fectly or Mirecily, submi"ed Ns or her proposal psi, ce or any urea- domim"I theiled, IDr ft, contents therwt, or divulged inforrinaflon or data relaWo thesmft, or Ipaid, and will nal pay, any fee to any corporation, partrwship, company assaciaOon, orgon", ion, Wd deposdary, of, to any mileMbOr Ilse of therwl to effectiale a collusWie or sham propwsa[ Nate: 11w above nonwIllusion attkIM is pairt of the proposat, &gninqttwis proposal on thile signaturim portion Owereof shaff Wso constitute signaiAno of th,'Os rmtrooMuslon affidaliek, PrOpirors are Icalictiliairod that wwking a failso wrlification may subjed the cer(Okwir to, criminal prosecullm, SUIte ro Gowamm, Cotimy 04 .............. 1�(' 7_111a3c'N by Sub ribed, d rin Ix) (of, affirmied) before acme on tins sattsfaUenj evidierwice t�o be the person(s) ;xoved to me on the, bas�s, of who appeared b;ibre me, INCHOL YO Notary Pi6krSigirolurn Ne"dary ipurwllnw,, sma'111 P L L T_ ............. ..... . . . . .. . .. . . . .. .. .. ...... ......................... .. .......... ...... ,LD AND PROPOSALS THAT DO NOT CONTAM THIS k)AM WILL BE CONSIDERED WMIRESPONSWE .......... ............... ...... RFP No, 20-124 InIonnation rerhriokVy As- Needod Pid6saiiii So invicas Page, 32 of 35 Infojini Inc. Response Microsoft' 10 ",", . 73 Partnen, mrbrler RFP NO. 20-124 4$ GN'F 6 J IN I Information Technology As -Needed Professional Services I 5411WIRIAMINEW, MIT - ------------------------------------------------ ATTACH"MENT'D NOWLOSBYRNG CERTIFICATION The prospective participant certifies, bywigningi and submidtiing this laid or proposal, to the best of his our her knoWedge andl belief, that: (1) No Federal appropriatect funds have been pa or will be pa,id, lby or orr lbehalf of the unidersigned, to, any person for influencing of, atlempting to influenice an officer of, empioyee of any Federal agency, a Member of Congress, ain officer or employee of Congress, or an employee of a Member of Congress in connecfion with the armarding ofany Federal contract,, thie making of any Federal grant, the making of any Fiederai login, t�he entering into of any cooperative agreement, and the extension, confinuation, renewal, arm end or modificationof am,V deFeral contract, grant, ban, or cooperative agreement, (2) Illany funds, other than Federal appropriated funds have been paid or Mill be paid to any person for in'Ruencing or attempting to influence an officer or employee of any Federal agency, a Member of Congress, an officer or employee of Congress, or an emprIviee of a Meniberof Congress, In connecWn with,this Federail contract, grant, than, or l000pera0ve, agreement, the guru diersigned shall complete and submi, Standard Form-LLIL, "Disclosure of Lobbying Activities," in conformance imith Its insbucliorrs, This cortil'i Own is a material representation of fact upon ftchi relfamicei wais placed when this, transai was made or entered mto. Subirmssion of this reftificafion ils a prerequ4sitt for maklng or entering unto thm transacb1on tniposed by Section '135,2, Title 3 1, S. Code, Any person who faiis to file the required certffication shall be subject to a civiili penalty of rot less than $10,,0001 and niol more then MCI,= for each, such faJiure. The pirospective participant also agrees by SUbmitting flis, or her bid or proposal that he or she strait require that the language of thils certffication be lneluded! In all liivger ber subcontracts, which exceed $10,01,000 and! that all suich, subreripients shaill meirlify and disclose accor6ng[y, Signed ---------------------------------------------------------------------------------------------------------------------------------- TiOePr"defll Firms infojim linc, ............... Date; 111T2020 9MME Lq.�41! J L o W" 1, 1; a 0 i =iw1 iii . ....... ....... ....... ....... Wormation, TechnoWgy aka- Neaded Professions(Services Page 33of 315 Infojini Inc. Response Microsoft' 10 ",", . 74 Partnen, mrbrler RFP NO. 20-124 41 (7N'F 6 J IN I Information Technology As -Needed Professional Services I (D CITY OF SANTA ANIA The undersigned oonsulliant or corporate officer, fthrig Me performance of fts contract, certifies as fofioiovs; 7he Con sultaintshall not discifiminate agaiinst any em&yee o,ir applicant for employment because of race, color, refigion, sex, or national i 7he Consuftant shail We affirmative actlon to ensure that applicants are employed, and that ernplioyees are treated dunning employment loolftilut, regard to tWr race, color, refigicin, sex, or national origin, Such actiioni shiall include, but not be hirnited to, the fbiilovdng� employment, upgrading, demotion, or transfer, recruitment or reettArnent adverfisinig;, layoff or term0iiatlioim rates of pay of other forms of compensation," and selection for training, inicluiding apprenticeship The Consulftant agrees to post in conisp4cuous places, available to employee's and apipkarrits for employment, notices to be provided setbing forth the provisions, of fts, nondiscniminiation Clause, 2 The Consultant shaft, in &H soheftations or advertmements for ernpiayees placed by or on biehad' of the Consultant, state that allqualified applicanitswill reoeive consideration tot, employment 'wiftut re lard to race, color, religion, sex, or national oriigin, 3, The Consuitant shall send to, each laborunion or representative of vrkers +oieith, �Mvch heishe has a colledWe bargaining agreement or other contract or understanding, a, notice to The provikied advising the sand labor union cowork et,s't�e,preseirtlatives of the ConsuRaint"s cornm*nents under this section, and shalt post copies of the notice 0i conspicuous 1places alvaitable to empioyees and applicants for employment 4, Time Consultant shatl comply with all provisions of Executive Ordor I "1246 of September 24, 1965, and of the r,ules, requiatilorts, and reiievant orders of the Secretary of Labor, 5, The Consultant shaff fty,nish aff Ofaimiation and reports requWed by Executive Ow4er 11246 of Septembet, 24, '1965, and by ru$es, regulations, and orders of time Swetary of Labor, or pot rsuant thereto, aind MH pern,01 access 'to his(her books, records, anid accaurds, by the admiNstering agency and the Secretary of Labor for purposes ofwnvesbgabon, to ascertain complianicewith such, ruilies, regulations, and orders, 6, ln the event of tire Consultant's non-coirnplianee wrth the nondiscriminfablon, dauses of this contract or Mth any of the said rules, requilabons, or orders, titre contract may be canoeled, terminated, Or suspended rn,v^ole or in part and the Consultant rnay be declared sneiiigible for tufter Government contracts or federally assisted coinstruction contracts in accordance with procedures aunt horized in E ecuntiionl birder 11246 of September 24, 1965, and such other sancWns may be inrposed and reare6es invoked as provided in Exocutive, Order 1146 of September 24, 1965, or by rule, regulations, or order of the Secretary of La,bof, or as other Mse provided by law, Information Toichniol(ogy As -Needed Professional Services Page 34'of 35 Infojini Inc. Response . 75 Microsoft' 10 ",", Partnen, ')art'r'ler RFP NO. 20-124 41 GN'F 6 J IN I Information Technology As -Needed Professional Services I 7, Thme Consultant shall undiude the portion of the sentence iimmed!Wely precedling paragraph (11)'andi the provisions of paragraphs (1) through, (7) In every subcontract, or purchase order unless exenVIedl by rules, requilabons, or ordeirs of the Secretary of Labor issued pursuant to Section 204 of Executive ,Order 11246 of September 24, 1965, so that such Provisions will be binding upon each subcontract or Purchase order as the adrnijntehng agency may direct as can of einfordng such provisiorts, inclu6ng sambons fot noncomphanicel-I provided, however, that in the event the Consultant becomes Ovolvedi in, c( is threatened Wth, fifigation, with a subconsiultant or vendw as, a result of such direction: lby the admin4stering agency, the Consultant may request that the Unded States enter Into such, filigation to pirotlect the dnterests of the United States, 8, Pursuant to CaUfornla Labor Code Section 1735, as &Mled by Chapter 6,43 Stats. f939, and as amended, no discrimination shaill be rnade in the employmient of pw'sons upon pubhc works betause of race, refigious creed, color, national, o6gin, ancestry, pih7sica,4 handteaps, ment,W condition, mardail status, or sex of such piersons, except as prolvided in Section 1420, wW any con sultaint of puuk: ,NoOs vioWting this Sect" m is subject to aill the penalties imposed for a vioWtjon of the Chapter. Signed� Title, Presidoal Firm: Infojini, Ine, Date11123,120210 RFP No, 20- 1124 MT TXW:Y;Mo !M]",IMM Information Tochmofogy As-Needod Rafessional Sesvices Page 35 of 35 Infojini Inc. Response Microsoft' 10 . 76 Partnen, mrbrler RFP NO. 20-124 4$ GN'F 6 J IN I Information Technology As -Needed Professional Services I WORM U.M. List and descrkwfufly the contracts performed by your firm w,gyp ch deononstrate your abilky to pirovilde the supplies, eqWpmient or services iincluded in the scope of the proposal spe fic fio 6DA; 3 #A d a � m , , I JiftigaW 2ages 0,Leguired, The City resesves the figiht to contact each of tihe references, Rsted for additional informaWn regarding ya firru's, quW, ificatlons. Reference Gustomtw Narne AiKpOr's ("multy ("A%re W F*K"Alfion Contact MMdual"'o"Ka Hck,s ----------- Phone Numbor'9524012-6289 FacsiimOe Number Conttact Amouft V2!`10AXXw Year 144WIP 2018 - Ptesmt Description of hes, equipment., or ser0cos jprovide& Provided Ternporary Intof mation Tecant bgy ProfessionW Services Cuslomw Nadmen ('4kma A*r%n*b,Wffiov C)ffictr nt (,w, glib Addrow, 466 GoWen Gate Avenue, Otto, Sarin Frandsco, CA 941 D2 GC�M'ract Amount $'"M Descriocin of suippi4s, equipment, or sorwices provided� Prowded IT SUM: Augmentation Sorv$ces WIMM_ Contact MivduaL irmrrmr e Srnow Ptons Numbof-I 416-866-45,99 y#ar: March 20 11 - Pu*sonl Cuslorner Normw %'96"0" 6" rlww"$ 01% 0I"g50 Contact �injdividuak Shwote Kukreje Addross, 16,09, Rultand Way, Hanoveu1076 Plhone, Number 4434,89-2295 FaciJimle Number - Contract Amoiunt,. $6,501,0100 Year. July'2016-Presenl Description of suppOws, equipment, or servicies prcvided� Provided various iT r*sour cos for inwifilpto rAents 5WEDMIMM 11111111111 W111111111 111111111 1 1 1 11111 11 1 1111111, 11111111111111 111111 111 1111111 11 111111 111111111111111 111111 1111 Milli 11.11 11 1 1111111111111 11111,11 Infornia0an Technafogy As-Neaded Prafassibnal Sarni as Page 30 of 35 Infojini Inc. Response Microsoft' 10 . 77 Partn(.4,, mrbrler RFP NO. 20-124 4$ (7N'F 6 J IN I Information Technology As -Needed Professional Services I Infojini has attach our Financial Statements for FY 2019 and 2018. IRFOM1111 111C Baance Sheet ,11, Of *_VcgruteL 31, Z111 ARM-- 9M Cash 926,59926 Accounts roc6lvable 5,963,774.20 Due froni Studi-nonk 3010,00 Eniployee Advances 1M00 Total Current Assets 6,880,77146 Fixed Assets Conmpluter, 6quipment 5,903.34 Furniture 13,014,83 Machinery and Equipnient 7,06Z07 Accumulated Depreciation 26,9M24) Total Fixed Assets - Other Assets In - R Tech fnforniation Systern 143,902,00 Security Deposit 10,600,00 Software 30,770,27 Accuniulated Aininiortization (30,770M) Total Other Assets 164,402,27 TOTAL ASSETS 7,035,175.73 LIABILITIES & EQUITY Current Liabilities Accounts payabie 2,830,031 ,36 Credit Cards 32,45734 'Washington St Cornbined Excise 4,754,94 Total Payroll Liabilities 75,9,6721,62 'total Current Liabilities 3,626,8117,26 3,626,81726 Equity Additionai Paid in Capital 1: 38,439M Cotrnion Stock 1,0000 Rata,inad Earnings ,919.47 Total Equity 3,408,358A7 TOTAL LIABILITIES & EQUITY 71035,175.73 The Financial staternents have been generatect from an accounting software. These financial statements have not been audited, reviewed or compiled and arcordlingly no assurance Is provided. Infojini Inc. Response Microsoft' 1 0 . 78 Partnen, )wbrler RFP NO. 20-124 4$ GN'F 6 J IN I Information Technology As -Needed Professional Services I Income Statement LgLjj"ar PmOP,01 insiiiimn, r � EM Incmil e Consuffing ftorne 32,377,121,66 Cost or Goods, Sold Subcontractors 16,090,842,87 Totall COGS 117,� �.- W Expense EmpUcyea Benefits 8, 142,31 Accounting 35,3420,00 Advor0sinq and Prromo6on 13,559,51 Amaitution Expense 23,009,100 Automobile I o 1,363,87 Bank charges 1,744,38 Computor and intormot Exponses 23,612,34 ConstAting Expense 1742,0010M, onfinuing Education 2.7810.80 Credit Card Fees 940-36, Charitabie Conthbutions 1,262,76 Deprec4tmn 3,825,82 Dues and SubscAlptions 4,814,86 hrmlgrafion SorvIto Expense 27,666M Insurainco Expense 1017,968,85 Intor#st EXpense, 738,73 LegW & Prof fees 744216.79 Ucansoermits 17,364,77 10sais and Entertaimini,eint 21,5,432.99 Melefings & Sominars, 2'1,705,97' Office Expense 143,706 86 Parkhg & Toll, s 3,958,86 PayrQ111 Processing Fees 18,407,36 poinaltios 879,37 PostAgio and livory 22,933,74 The Financial statements have been generated from an, accounting software. These finait statements have no,t been autlited,, reviewed or compiled and accordingly no assurance Is, provided,, Infojini Inc. Response Microsoft' 1 0 ",", Partnen, 79 RFP NO. 20-124 4$ GN'F 6 J IN I Information Technology As -Needed Professional Services I Income Statement HM Recruiting Expenses 421,880,94 Reimbursable Expenses 244,665-62 Rent Expense 17,717,79 Repairs 3,460,43 UaHes & Wages 111,516,671,31 Storage 2,97'5l,32 Other Taxes 20,12314 Payroll Tax 897, "166 17 Property Tax 769,40 Telephone Expense 73,466.77 Training Expense 22,32,60 Travel Expense 66,383,88 Unifornis 785.04 Utflities 2,431 ,36 Poilticai Contribultlons 2M Total Expense 15,616ASZ04 Other Income Foreign, currency exchange (7 7,o .00) Partnership inc - R Tech Inform, 6,233,00 Total Other Income 5,463,010 Net Income 11675,1189,75l The Financial statements have been generated from an ac�couniting solftwar are, The financiallstaternents halve not been audited, reviewed or compiled and accordingly no assurance is provided. Infojini Inc. Response Microsoft' 10 ",", . 80 Partnen, mrbrler RFP NO. 20-124 4$ GN'F 6 J IN I Information Technology As -Needed Professional Services I 11,01"m IUmad W'Ditectoirs, h'ilk"JOI, line, Lurdlicialm'', SID jA r44 rtsibk, rot tk i r f"mxk"'C1414 smicinimts ut"Infojini Itic% Can S-Currximition), which corrqirisc di,e Wilmot iSeei as rif'Decernber ; 1, 2,0 h K, arw ffire related incom sumiit, smement ofcash fh'rrr Ifful SuAl'C'mm'T'l 0,11f (n mmkhoklels" equity, doh` 011C Yew, thicn evittext iin acovdimum with mcomiing pmw'1:1�10Y uoppited 0% the thutedStwim af'Auiexku�, )Ve havc lvd(mveA a ocmmpilmkrin crippiam,"m hm ncourdance wi7,h Nuizemcffls m"Vn Standairdis fix AcAu"�wuraling and IKcview Irmutnulgaiml by "lid' Acominling and Review S'Crvicait t c'milimince (,i( ihe AICVA, We did rm,m& audil or revim dw finkinciial stimcnivicnits iumir wcov we roplifeJ tcp Ix"ribmii any pvcedures lg,,r walif)" the acuut"Y m Cosili's M, time Pruvidcj d"Yy nuump,micint, we &I i experm, mr upinkmi, a mmiclusion, riur fxmidc urvy 114mk ofassurarice on dic"W. rinandal witamm-ra's" 'nic wiitds ow curmem 4"A 6 slu'llellml&vs, has ckctcd under ffic humnal kcV,cum lo N'. mm S-Cospxroition, In fivu of, Corporallo'n inkx"AmIle laves, the sharcholdvrs ofan S" Coq"x'jilion are taxed uma ifitir prallmliortme, sluslic or dic Compmfuy's, wxamc n,,rfiWr. no, polviskin (W hntw&'Iy ftm' Axit"T'al immu. s,,uirs Nis bicefv iticluded in kjmw fulancial stakenwm& principkis gcmrdly ixxxpted in the Unifed Smws of' America ruqijiiie diaT, a pinvvision �r ujuC4)7dt"v1A'A'V accciuints' m"C'civable bc It"ca"mICK1, CnMjinii, Inc has riot M-CorAlwAsuch a rmviskul lor um"C"Oflectiblv, '/Ijvw""Amnk vxxxivahks rue ffic arm cpmpwiyhig rumirlivi"d sur-ments. 14mast'lincialt hims ncd tkAmininod dic efficcl: of Ns ti,cpartivre cm ON: ti stmourriqs, s4,mu lig p,mmma hus flcoed to an orflic dim4murvis reqoiiicd bd pvirm-rafly &vxp4td accuintfing If iffile amilled, diisdmues wem Included, in the rhmxxial sulemolts' Nj'r i inifluenc%; tho %ki i',,uni,',,hx6on% about t1w ("(myllps'lly's fixm'�Cial positkon, i Of'VpMflons, u, W caw flows. MxxxvdingJy, dumm firmuciial MoUninonlis are rook designo'J Au thim, Ow are ocpi Intimined aKm such rnatteri, VVC imic J%(4 indc"I'mideut with res1m."t to htfwrdimi,, lix F'chrunry 2 5, V) d 9 Infojini Inc. Response Microsoft' 10 . 81 Partnen, , 'twbrler RFP NO. 20-124 4$ GN'F 6 J IN I Information Technology As -Needed Professional Services I Infallini, Inc. saft"Ce sheat At Oacumbor 11, 2010 2018 ASSIETS Cuirm"t Assets cash, S#6,4 A 91 Accomints Recolu"I lie 3,463,272 AmIctivable froto affiliato Total Curivint Asuots ' 046 FIxed Ascots. Furniture Fixture & If quipment 25,970 Accumutated 0e4sireciatio4l Total Fixed Assets, 3 $26 Intartg4blo Matte saftwarm 7"92o Total Intangible Assets Other Assets Secutity Deposit T'otail Other Ammets TOTAL ASSETS _1_4 74 021 LIABILITIES & EQUt" Uabill'tilem, Currom Llablifti*& Accounts Payable 1,,701,7016 Accruedl IExpenses 306,612 Credit Card payable 727 Total Current Liabilities 2 012 245 Total Llabillittes EqWtv Capital stack all iftetaine4i E,arnings 24,161 S'7'7 Total Equity TOTAL LIABILMES Ok EQUITY E.4M.74A.821 Infojini Inc. Response Microsoft' 10 . 82 PaTInf.4', ')wbrler RFP NO. 20-124 7N'FJI NI Information Technology As -Needed Professional Services Infujini, Int. Tncor"Ie Statement Income Total 11"Come 22,9157.437 Cost at Goods Sold nntnnntr°trnrnn 12,366,9174 Reimbursed Expensex 60,721 "Twist Copt offtods Sold Groan prTft 1,1, expensas Accounting #, Antartization 1,510 uto Expauses, 20178 innk chars3,260 Compoteir and Internet t t ,7' cradk M Fees 1,7 Cons "Itlrngf3,704 carift0butlarims 1,651 Continut" Education p Dues ubs rrtnttr rt 6,984 Gifts'7 Interest S1970 License & Permits 1819713 M00,10, & iErst - f " M703 office Expense " p" rkleg 4,202 payroll Etpense 7,411,559 Payroll Texas S89,8,77 Phyr tt p 11, 55's Penalties 722 postage & Oefivery mi,00 Rent 9,573 Ottser'raaes 10,720 Telephone 46, N Trtnnt i TN, Travel 290,237 Recrultrmn ,rnt Expense 48%r 123 061100' , 4 Frunchise tames 7," Meatling & Conference 22,856 S"Wage 1,3010 "total Expenses Not Ordinary Inconve 1,251,55,6 other r Inicome/Expense Total Other Incomo tt SEE ACCOUNTANTS'CORPILATION REPORT Infojini Inc. Response Microsoft' 10. 83 w b N le V" RFP NO. 20-124 4$ GN'F 6 J IN I Information Technology As -Needed Professional Services I i0m] anhz� AM um 011111:aLl�iKmqirja 4 2018 OPERATING ACTIVITIES Not Income 1,2S1,556 Adjustments to reconcite Net Income tol not cash provided by operaltions. Depreciation ewpome 310, Arnorllzatkmi Expanse 1,518 Amounts Rac*ivable (844,927) Eniplayea Advance 9,718 Other Current assets 1(3,0") Crodit Card Payable (11"589) other Uatillittes 01,262) Accrood Expenses 92,31 i Accounts Payable 395 AGS Not cash provided!, b,y OperstIngi ACOVIIII(so INVESTING Acymmes Furniture Fixturos & Equilpme'"t (4,130) SoftwareNN Not cash, prov~ hVInvesting Activitles FINANCING ACTIVITIES Lino of Cr*41t Shareholder Distributtons 3'1 I I Net cash, providedl by Financing Act,1100as MOM N*A cashljwrabae f0j, perlod &27'"4 Cash at bleginning of period cassw at end of pariodl I, nierest Paiiid Taxes P*Id Infojini Inc. Response Microsoft' 10 . 84 PaTInf.4', ')wbrler RFP NO. 20-124 4$ GN'F 6 J IN I Information Technology As -Needed Professional Services 1"Iroji"I Vic Stat*mmot of Chang os In Stackhaldwr** ftliulfty Pat the Yajor Ended becervAmr 31, 20,18 Nalance at Oetombeir 31, 2017 I'Swule of Commort Stock Not Inconm ealmoom, at Docamber 31,, 201,11 Common, stoc* 1,000 $1,000 Accurnulated Total farilift, a 841,93S (31, J Infojini Inc. Response Microsoft' 10 . 85 IPaf,tnf.4,,, ')wbrler RFP NO. 20-124 41 (7N'F 6 J IN I Information Technology As -Needed Professional Services I 0! 14 R tm%*Wvim� muA,C49R"r CERTIFICATE OF LIABILITY INSURANCE 1 114114rZirNwIll Ms CERIT11F)CATE is tsSUED AS A MATTER OF WFORMAT10N, ONLY AND CONIFERS NCO,R010"TS I T"t CERTIFICATE HOLMR, 'THOS CERMICA11 00f$ NOT AFFIRMATIMY OR 494AT111090' AWNi, LA'UND OR ALTER IKE COVEMA01 0#10006,01 SY THE POUCIES aiLow, THis cifunwAre OF $N$4JJA,k%Cff Does, low ;pro ooisururz ok couipACT BEEN THE I"44 MSUKER(Sl. 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Response Microsoft' 1 0 . 86 Paflnen, ')wbrler EXHIBIT B REQUEST FOR PROPOSAL NO. 20-124 REQUEST FOR PROPOSALS (RFP) NO. 20-124 FOR Information Technology As -Needed Professional Services CITY OF SANTA ANA Information Technology Department Jack Ciulla Chief Information Officer Phone: (714) 647-5381 Email: jciulla@santa-ana.org KEY RFP DATES: The schedule below is tentative and subject to change at the discretion of City, with appropriate notice to prospective Proposers. Issue Date: Deadline for Questions about RFP: Piroposalll IDue (Date: Review of Proposals: Projected Award Date: October 26, 2020 November 9, 2020 Noveirreilbeir 24„ 202Q, II 4 00 IPIII on or about November 24 — 30, 2020 on or about December 2020 ,.. CITY T (9) RFP NO. 20-124 FOR Information Technology As -Needed Professional Services TABLE OF CONTENTS PAGE I. BACKGROUND 3 II. PROJECT PURPOSE 5 III. SCOPE OF SERVICES 5 IV. TERM OF AGREEMENT 8 V. RFP SCHEDULE OF EVENTS 9 VI. RESPONSE TO RFP 10 VII. SELECTION PROCEDURES & CRITERIA 15 VIII. WITHDRAWALS 16 IX. PROTESTS 16 X. GENERAL TERMS AND CONDITIONS 16 XI. AWARD OF AGREEMENT 21 XII. IMPLEMENTATION 21 EXHIBIT A — SAMPLE AGREEMENT 22 ATTACHMENT A — REFERENCES 30 ATTACHMENT B — PROPOSER'S STATEMENT 31 ATTACHMENT C — NON -COLLUSION AFFIDAVIT 32 ATTACHMENT D — NON -LOBBYING CERTIFICATION 33 ATTACHMENT E — NON-DISCRIMINATION CERTIFICATION 34 RFP No. 20-124 Information Technology As -Needed Professional Services Page 2 of 35 (9) MICK61FAWTILUENTH W BACKGROUND A. The City of Santa Ana (the "City"), incorporated in 1886, is located in Orange County, California, which is considered to be one of the top growth areas in the state, as well as in the country. The City currently occupies a land area of 27.2 square miles and serves a population of approximately 338,000. The City of Santa Ana is a full service City of approximately 1050 full-time and 510 part-time employees with twelve (12) agencies (departments). The City Council is composed of an elected Mayor and six (6) Council Members. B. INFORMATION TECHNOLOGY DEPARTMENT The City's Information Technology Department (ITD) is comprised of a group of 24 employees that includes the Infrastructure and Applications divisions, as well as the Administration and Technology Support units. The team is augmented through various professional services agreements which provide staffing and managed services. The departmented is headed by the Chief Technology Innovations Officer, who serves as it director and reports directly to the City Manager. The combined team of employees and contractors serve as a centralized IT organization to support the technology needs of the entire organization. (The Police Department has a small group of direct employees who provide desktop support and specialized application support for that department). The City is currently contracted with several vendors, under the staff augmentation service model. These contracts are set to expire on February 6, 2021. Other agreements with vendors for managed services are set to expire are various future dates. The City recognizes that the staff augmentation model is only one model of providing IT services. Different models are also used by the department, when beneficial to the organization. However, This RFP only relates to the agreements related to staff augmentation portion of IT services. C. CITY IT ENVIRONMENT There are more than 23 facilities throughout the City of Santa Ana that are serviced by ITD. These include City Hall, Ross Annex, Parks, Community Centers, 2 Libraries, and Police Headquarters. The ITD is located in City Hall, but supports all locations. The ITD coordinates services with the PD IT organization. 1. Data Centers The City currently has two data centers housing IT infrastructure: City Hall and Police Headquarters. There are approximately 1,500 users, employees and contractors, supported either on -premise or remotely through VPN. 2. Network and Telecom The City's network environment consists of 115 Cisco switches, 20 Aruba Switches, 297 Aruba wireless access points, 5 Aruba WiFi controllers, 7 Cisco routers, 3 Fortinet firewalls, 3 Cisco firewalls, and numerous video cameras. The City also operates a Mitel VOIP phone system with more than 1,100 users. The phone system utilizes 5 PRI circuits for City Hall and remote locations and 54 PRI circuits for PD. RFP No. 20-124 Information Technology As -Needed Professional Services Page 3 of 35 (9) AIVIOUPTILUENTUL W 3. Server Administration The City's server environment consists of 57 physical HP servers and 321 virtual (VMWare) servers, 142 TB of HP 3PAR FC storage, and 816 TB of iSCSI PD VSS storage. The City utilizes Commvault, Barracuda and Veeam to backup all of the City data. 4. ERP Applications The City operates a number of enterprise -wide software systems including the Infor Lawson Financial Management, Neogov High Line Human Resource/Payroll, MHC Document Express, and the Questica Budget systems. 5. Specialized Applications The City also operates numerous specialized applications that are primarily used by one or two departments. These systems include SAPIN Land Management and Permitting, enQuesta Customer Information (utility billing), Business Tax and Licensing, Dog Licensing, Civic Plus CivicRec class and recreation scheduling, DataTicket parking citations, Qmatic queuing and appointment scheduling, Happy Software Housing Pro, iNovah cashiering, Cherwell IT service management and many homegrown custom systems. The City is also in the process of implementing a new Advanced Meter Infrastructure (AMI) system, Meter Data Management (MDM) system, and is in the process of selecting a new land management system. 6. GIS and Asset Management The City's Geographic Information System (GIS) allows for the collection, storage, and management of spatial data. The City supports several GIS-related applications include ERSI ArcGIS, CityWorks Asset Management, and Tyler MyCivic work management and mobile app. 7. Content and Collaboration The City operates several applications that facilitate the management of content, records, and collaboration of information. These systems include the Drupal Internet content management system, the intranet site, Laserfiche enterprise content management, and Granicus meeting management. 8. Technology Support Services The City's environment consists of more than 2,000 personal computers and laptops, more than 500 mobile devices including phones, cellular hotspots, and tablets. The Technology Support Services group provides help desk services, desktop support services, provides management of IT assets, supports smart conference rooms, and provides support for City meetings. The Chart 1, below, depicts the functional organization of the Information Technology Department. RFP No. 20-124 Information Technology As -Needed Professional Services Page 4 of 35 (9) MICK61FAWTILUENTH W lk ei"')a; t i rues°' � f';.., Y/ /. �W l,�s'rl!Wt«p c.. ,r.,f J'i nd i I,lit I I +� 1 r,l .r , •.M" •,.1 fi= , ,i =reN, II Ny'sl�r;r'v�; r lesa n+l,i .'i r. o er.e,V,ri ,;, rl �n 1's AYAI vjli; ir,rr ',v +rig � �s ,�,r,ri? h0l ,� -r, w ,,,�,,,,r; r,T ,,,r7 !�, �t , fie �,z, 1 1% a roi� I �,� r n �� ., ,r•' +i9 m f �r. u � r. i� n, r;v. , � , '1 l,. l r,;: r,� � Ea r <. .i5"TfI,T� 'f'A,d � i � ,?� ,., I1� if t,� ,n & J 1✓i ,. "ra i:1 i� ifjr �•o„ i IV,f ,> SI; R ' 1, Chart 1 — Information Technology Department (ITD) II. PROJECT PURPOSE The City of Santa Ana is seeking a qualified firm(s) that can provide a broad range of Information Technology (IT) support, maintenance and new project consulting for its various departments. Services will be requested for an as -needed duration and charged on an hourly - basis. III. SCOPE OF SERVICES A. GENERAL REQUIREMENTS 1. IT Service Provider(s) management will be expected to work in conjunction with City IT Management in order to provide effective day-to-day management of work activities and tasks of their staff, manage their leave requests, provide replacement staffing (if requested by City) and manage the onboarding/off boarding of their staff. 2. IT Service Provider will be responsible for all payments and benefits for their personnel placed on assignments with the City, including payroll, taxes, other withholding, vacation, other benefits, etc. RFP No. 20-124 Information Technology As -Needed Professional Services Page 5 of 35 (9) MICK61FAWTILUENTUL W 3. IT Service Provider(s) shall provide for on -site support between the hours of 7:30 am to 5:30 pm Monday through Friday or alternative hours as requested or approved by City IT Management. Service provider staff may be required to occasionally be on -call and provide after -hour services. After -hour work may also be required during scheduled maintenance windows and Service Provider staff may be requested to flex their hours. 4. All IT Service Provider personnel must wear a visible identification badge or clothing when at City facilities, identifying staff members as employees of the IT Service Provider. The City maintains the right of refusal for staff deployed to City facilities by the IT Service Provider. 5. IT Service Provider will be responsible for the conduct of any temporary contract service personnel placed with the City. If, at the sole discretion of the City, a temporary contract service person is determined to be unsatisfactory for any reason, the Proposer will withdraw the individual upon notification by the City. The City will not be charged for the period of unsatisfactory service. 6. IT Service Provider personnel will utilize the City's IT Service Management System (ITSM), currently Cherwell, for managing work service and change requests. 7. City will provide reasonable office space and furnishings for IT Service Provider personnel. The City may also provide an office phone if necessary. IT Service Provider will be responsible for any toll calls made by the contractor that are not made on behalf of the City. 8. The City does not provide onsite parking. IT Service Provider or their staff are responsible for any offsite parking expenses that are required. 9. IT Service Provider is responsible providing their personnel with all equipment, software, and office supplies necessary for their staff to perform their duties. This includes computer equipment (PC, laptop, monitor, etc.) and cell phone. The City will provide a base image for computers that meets City -security protocols and will allow network connectivity to IT Service Provider personnel. IT Service Provider will delete all software and reimage the computer when it is no longer used for City of Santa Ana business. 10. City will provide IT Service Provider personnel with reasonable access to City staff as necessary and appropriate to for IT Service Provider to fulfill its obligations. In order to facilitate reasonable access to City staff, IT Service Provider personnel may be issued City email accounts, phone extensions, and badges that provide access within City facilities. 11. IT Service Provider personnel must have a Live Scan background check performed by the Department of Justice prior to being placed at the City. (See section X.F.) 12. The City will pay only straight time (i.e. no increase in effective hourly billing rate) for all hours worked. Overtime will be considered as any time in excess of the City's scheduled work week. The City will pay only for hours in excess of a normal schedule when authorized in advance by the City's Information Technology Director or a designated manager and then only at a straight time rate. 13. The City does not provide compensation for temporary technology contract service personnel or technology consultants for holidays unless they are required to work on a City holiday and their work time has been prior approved by the City's Information Technology Director or a designated manager and then only at a straight time rate. The following are City Holidays: RFP No. 20-124 Information Technology As -Needed Professional Services Page 6 of 35 (9) MICK61FAWTILUENTHV • New Year's Day • Martin Luther King Jr. Day • Presidents' Day • Memorial Day • Independence Day • Labor Day • Thanksgiving Day (2 days) • Week between Christmas and New Years (dates vary) B. SERVICES BEING SOUGHT The City seeks IT Service Provider(s) to provide personnel with specific technology skills to perform assignments of varying lengths. Multiple pre -approved IT Service Providers may be contacted to propose resources and a quote for a requested assignment/project. In response to requests from the Information Technology Department, the IT Service Provider(s) shall: 1. Research their roster of personnel and/or recruit for potential candidates. 2. Screen available candidates in order to match technology skills and work experience with requirements of the City job assignments. 3. Confirm candidate qualifications including technology skills, experience, work habits, interpersonal skills, quality of work performed, reference checks, etc. 4. Confirm candidate availability for the City assignment. 5. Provide the City with resumes of screened qualified candidates (identifying skills, work experience and education) and their hourly bill rates. 6. Upon the City's conditional acceptance of a candidate, conduct required background checks (See section X.F.). 7. After a candidate has been accepted but prior to beginning the engagement, inform the candidate on the standard of conduct required of those working with the City and brief the candidate on pertinent business procedures (e.g. time reporting, requesting time off, personnel benefits, etc.) 8. After an engagement starts, work with City IT Management to determine staff member's duties and responsibilities. Provide monitoring of staff member's performance on a periodic basis to ensure their continuing fit with the City and the City's satisfaction. 9. There is no guarantee as to the number of times a Proposer will be used or the dollar amount that will be expended with them. C. DESCRIPTION OF TECHNOLOGY POSITIONS TO BE PROVIDED The skills and services will be needed in the technology categories of: • Application & Development Services • Project Management & Business Analysis RFP No. 20-124 Information Technology As -Needed Professional Services Page 7 of 35 (9) AIVROMPTALNUMMUL V • GIS Services • Desktop Support & Helpdesk • Network & Telecommunications Services • Data Center & Operations • Cybersecurity Specific abilities required will vary depending on the operations and projects involved. Detailed identification of knowledge, skills, abilities, experience and education will be provided for each assignment with the City. Table 1, below, shows a sample of technology -related positions by category for which the City may seek Proposer(s) to provide contract service personnel. This list is not exhaustive or fixed. As the technology needs of the City change, the technology specialties sought will also change. This list does demonstrate the range and depth of technology fields and positions potentially sought by the City. Contract service personnel and consultants may be expected to perform other related duties not specifically detailed herein or in the City's pre -engagement description of the assignment (at the quoted rate) but that are generally within the scope of the job classification requirements for knowledge skills and abilities specified. Applications & Development Services • Systems Analyst • Programmer/Developer (.NET -C#, VB.NET) • Web Developer (.NET/PHP) • Database Administrator (MS SQL, Oracle) • Document Imaging Application Specialist (Laserfiche) • Business Intelligence Specialist • Mobile App developer (iOS & android OS) Project Management & Business Analysis • IT Business Analyst (with municipal government experience) • Project Lead (for deployment of purchased software application) • Technology Consultant for specialized applications (See Sections I.A.4 & 5 above, e.g., Lawson, HighLine, etc.) • System Evaluation & Selection Consultant GIS Services GIS Administrator GIS Analyst GIS Intern Network & Telecommunications Services • Infrastructure Architect • Network Engineer (Cisco) • Network Security Engineer (Cisco/Fortinet) • Network Specialist— LAN Administrator (Cisco) • Wireless infrastructure Engineer (Aruba) • Telecom VOIP Administrator (Miltel/Shoretel) • Telecom VOIP System Engineer (Miltel/Shoretel) Data Center & Operations • Systems Architect and Engineer • Systems Administrator (MS Windows Server) • Data Center Engineer (HP servers, Win OS, VMware, HP SAN) Cybersecurity • Cybersecurity Engineer • Cybersecurity Analyst Desktop Support and Helpdesk • Tech Support Lead • Tech Support Specialist (Desktop) • Tech Support Intern Table 1 - Potential Technology Specialties by Category (Caution: List is not comprehensive) RFP No. 20-124 Information Technology As -Needed Professional Services Page 8 of 35 (9) IV. a VI MICK61FAWTILUENTH W TERM OF AGREEMENT The term of the agreement is four (4) years. The City may, at its discretion, extend the agreement with the same or more limited scope of required services for up to one (1) additional two-year term, contingent upon direction of the City Manager. RFP SCHEDULE OF EVENTS Schedule below is tentative and subject to change at discretion of City, with appropriate notice to prospective Proposers. Issue Date: Monday, October 26, 2020 Deadline for Questions about RFP: Monday, November 9, 2020 Proposal �Due Date: Tuesday, Noveirribeir Review of Proposals: on or about November 24 — 30, 2020 Projected Award Date: on or about December 2020 RESPONSE TO RFP A. SUBMITTAL INSTRUCTIONS It is the responsibility of the Proposer to ensure that any proposals submitted have been uploaded to PlanetBids prior to the proposal due date and time. Proposals, including all required sections and forms, shall be submitted electronically via the City's Bid Management System, PlanetBids. No other form of submittal will be accepted. It is the responsibility of the Proposer to ensure that any proposals submitted has been uploaded to PlanetBids prior to this proposal due date and time. PlanetBids will not accept late bids and no exceptions shall be made. Proposers will receive an a -bid confirmation number with a time stamp from PlanetBids indicating that their proposal was submitted successfully. The City will only receive and consider those proposals that were transmitted successfully. Submit proposal online at: http://www.planetbids.com/portal/portal.cfm?CompanylD=20137. Proposer shall be solely responsible for informing itself with respect to the proper utilization of the bid management system, for ensuring the capability of their computer system to upload the required documents, and for the stability of their internet service. Failure of the Proposer to successfully submit an electronic proposal shall be at the Proposer's sole risk and no relief will be given for late and/or improperly submitted proposals. Proposers experiencing any technical difficulties with the bid submission process may contact PlanetBids at (818) 992-1771. Questions of an operational nature may be directed to the City's assigned Project Manager. Neither the City, nor PlanetBids, makes any guarantee as to the timely availability of assistance, or assurance that any given problem will be resolved by the bid submission deadline. Proposals shall NOT be mailed or sent via telegraphic, electronic or facsimile means. RFP No. 20-124 Information Technology As -Needed Professional Services Page 9 of 35 (9) MICK61FAWTILUENTH V All notifications, updates and addenda will be posted online on PlanetBids at https://www.planetbids.com/portal/portal.cfm?CompanylD=20137. Proposers shall be responsible for monitoring the site to obtain information regarding this solicitation. Failure to respond to required updates may result in a determination of a nonresponsive proposal. B. COMMUNICATION / CONTACT WITH CITY STAFF Unless otherwise authorized herein, Proposers who are considering submitting a proposal in response to this RFP, or who submit a proposal in response to this RFP, are only to communicate with the assigned Project Coordinator(s), and no other City staff about this RFP from the date this RFP is issued until a contract is awarded. The City will provide all official communication concerning this RFP in writing via the City's Bid Management System, PlanetBids. General questions regarding this RFP may be directed to the City's assigned Buyer utilizing the City's PlanetBids system. The City will not be responsible for or bound by any oral communication or any other information or contact that occurs outside the official communication process specified herein, unless confirmed in writing by the designated Project Manager. C. REQUEST FOR INFORMATION OR CLARIFICATION / QUESTIONS Questions regarding this RFP shall be submitted via PlanetBids by 4:00 PM on November 9, 2020. Responses to all questions will be posted on PlanetBids no later than the date and time shown at the schedule of key RFP dates above. All prospective Proposers are advised to visit PlanetBids on a regular basis as the responses may be posted earlier than the date above. No verbal requests or responses will be accepted. Significant interpretations or clarifications will be addressed via addenda to this RFP. D. ADDENDA Any changes in RFP from the date of release to date of submittal will result in an addendum or amendment. Notification of such addendum or amendment shall be posted on City's PlanetBids system, https://www.planetbids.com/portal/portal.cfm?CompanylD=20137. Proposers shall be responsible for monitoring the site to obtain information regarding this solicitation. E. UNDERSTANDING PROPOSAL It is the responsibility of each Proposer to inquire about any criteria, condition, term, provision, or requirement of the RFP that the Proposer does not understand. Responses to inquiries, if they significantly change or clarify the RFP requirements or any aspect of the procurement process, will be forwarded by addenda to all Proposers. The City will not be bound by any oral responses to inquiries. By submitting proposals, Proposers assert that they have fully read the RFP and any addenda issued by the City, the proposed Contract and any other Contract Documents, and affirm that the terms and conditions stated therein are fully understood and are acceptable to the Proposer. Each Proposer RFP No. 20-124 Information Technology As -Needed Professional Services Page 10 of 35 (9) MICK61FAWTILUENTH W accepts the terms and conditions of the Contract Documents and indicates their ability and willingness to perform the requested services under such terms and conditions. Any exceptions to the terms and conditions set forth in the Contract Document should be clearly noted in each Proposer's proposal. Please direct all questions regarding the procurement process to: City of Santa Ana Finance & Management Services — Purchasing Division Stephanie Martinez, Buyer Email: SMartinezl0p_santa-ana.org Phone: (714) 647-5468 F. PROPOSAL CONTENTS Proposals are to be prepared in such a way as to provide a straightforward, concise delineation of capabilities to satisfy the requirements of this RFP. Colored displays, promotional materials, etc., are not necessary or desired. Emphasis should be concentrated on conformance to RFP instructions, responsiveness to the RFP requirements, and on completeness and clarity of content. Dividers and clear organization of content and material are encouraged. 1. Cover Letter Proposals shall include a letter signed by a principal or authorized representative who can make legally binding commitments for the entity. Include type of business entity. Cover Letter shall not exceed one page. Cover letter must be addressed to the following: Jack Ciulla, Chief Technology Innovations Officer City of Santa Ana — Information Technology Department 20 Civic Center Plaza Santa Ana, CA 92701 2. Agreement Statement Proposal shall include a statement outlining your concurrence or concerns with any and all provisions as contained in the Standard Agreement attached as Exhibit A of this RFP or with the General Requirements section (III.A). 3. Firm and Team Experience Proposal shall include a profile of the firm's experience including the following: i. A general description of the firm, including size, number of employees, number of staff placed at client organizations, and any past or contemplated changes in ownership. ii. Name and contact information of the supervising Engagement and/or Resource Manager to be assigned to the engagement. iii. Resumes for the Engangement and/or Resource Manager(s) assigned to the engagement. RFP No. 20-124 Information Technology As -Needed Professional Services Page 11 of 35 (9) MICROMAPTILNUMTH W iv. A description of the firm's experience in providing similar services to those requested in this RFP with emphasys on other public -sector agencies. v. A list of the local office's most significant engagements in the last five (5) years, indicating whether they are public or private sector, and including scope of work, date, positions staffed for client, and name and telephone number of the client contact. 4. Supplemental Questions L Description of the major service offered by the Proposer's firm ii. List of acceptable invoicing frequencies. (i.e., weekly, bi-weekly, semi-monthly, monthly) iii. The number of years that the Proposer has been in the business of providing temporary technology contract service personnel and/or consulting services of the kind sought by the City. (If company name or ownership has changed of the period cited, please note and explain.) iv. Description of the overall qualifications of the Proposer, including its experience and its ability to provide temporary technology contract service personnel and/or consulting services v. Description of any unique qualifications and experience that distinguish the Proposer's ability to provide temporary technology staffing and/or consulting vi. Description of any other information the Proposer feels is relevant in helping the City gauge the Proposer's business stability vii. No more than three (3) samples of the style of resumes that your firm would provide to clients. (This will allow the City to assess the readability of the formats and the usefulness of contents of the resumes the City could expect from the Proposer. These resumes will not be used to rate potential candidates.) viii. List of the types of technology specialties for which the Proposer provides temporary placements or consulting services. (For example, if you only provide consulting services for a specific product or skill -set, please specify.) ix. List of any unique qualifications and/or experience that distinguish the Proposer's ability to provide temporary Contract Service Personnel or consulting services in the various technology fields/specialties. For example, a Proposer may have the capability to provide emergency placements with 24 hours, to conduct technical qualifying testing, to use highly -qualified technology screeners to evaluate and rate candidates' skills, to employ special techniques to track a placed contractor's performance, to provide on -call for specialized technology needs, etc. These are examples only and not mandatory services or qualifications. x. Description of Proposer's methods used to identify potential candidates RFP No. 20-124 Information Technology As -Needed Professional Services Page 12 of 35 ,.. CITY T (9) A. Description of Proposer's methods used to screen candidates and to match their qualifications against the requirements of a City job assignment xii. Description of Proposer's methods used to assess and confirm candidate's technology skills/knowledge, experience, work habits, interpersonal skills, etc. xiii. Description of Proposer's methods used to establish candidate availability with respect to the project schedule of the City assignment xiv. Description of proposer's process for conducting staff evaluations xv. Explanation of any training opportunities made available by the Proposer for technology personnel engaged with the City xvi. Explanation of any effort the Proposer takes to ensure that the technology knowledge and skills of its staff engaged with the City are maintained and refreshed during long term engagements with the City xvii. Description of any programs and benefits provided by the Proposer to its personnel engaged with the City that ensure their retention for the period required by the City xviii. Confirmation that there are no penalties to either the City or IT Service Provider personnel placed with the City if that individual was to become a City employee. If there is a minimum amount of contract time that would need to occur, specify that amount of time (e.g, After six months of placement, IT Service Provider personnel may be hired without any penalties, etc.). 5. Cost Proposal Complete these tables for each of the Technology Specialties listed in Section III.C, Table 1. For example, you may provide a System Analyst or a Network Engineer. Estimated Rates These rates are just estimates based on current engagements that you have. Actual rates will be quoted at the time of order placement per the process described in Exhibit A, Section 5. Add as many rows as necessary. Title Estimated Hourly Rate (Offsite) Estimated Hourly Rate (Onsite) Minimum Engagement Hours Markup Percentages This reflects the markup percentages used by your firm to when staffing Contract Service Personnel with the City. The first row reflects the markup if the Proposer(s) are asked to find a resource. Since this scenario requires additional marketing costs, it is expected the markup will be higher. The second row should reflect the markup if RFP No. 20-124 Information Technology As -Needed Professional Services Page 13 of 35 (9) MICK61FAWTILUENTH W a resource has already been identified and no marketing is required. Furthermore, identify the different markup percentages between a W2 employee and Corp -to -Corp resource. Finally, estimate approximately how many hours would be necessary before the markup (and corresponding rate) would drop to that of the Identified resource markup percentage. These percentages should remain fixed throughout the entire term of the agreement, including optional renewals. Resource W2 Employee Corp -to -Corp Est. Hours Until Rate Type Markup % Markup % Drops to Identified Resource Markup % Proposer Found Resource Identified Resource N/A * To be determined at acceptance of candidate 6. Certifications (ATTACHMENTS The following forms, included in this RFP, shall be signed and included as part of the proposal submittal package: • Attachment A: References • Attachment B: Proposer's Statement • Attachment C: Non -Collusion Affidavit • Attachment D: Non -Lobbying Certification • Attachment E: Non -Discrimination Certification 7. References Contractor shall provide three (3) references from public agency customers for which similar to services specified in this RFP have been performed, including contact names and telephone numbers, and types of services your firm has provided. Use Attachment A— References. The respondent grants permission for the City to contact any individuals listed as references. City may disqualify a Proposer if. - References fail to substantiate Proposer's description of services and deliverables provided; or • References fail to support that Proposer has a continuing pattern of providing capable, productive, and skilled personnel, or • City is unable to reach the point of contact with reasonable effort. It is the Proposer's responsibility to inform the point of contact(s) of normal City working hours. RFP No. 20-124 Information Technology As -Needed Professional Services Page 14 of 35 ,.. CITY T (9) 8. Evidence of Financial Capacity Proposer may be requested to submit its most recent audited financial statement, evidencing Proposer's financial capacity to fully perform the required services, including provision of equipment and personnel expenses over a ninety (90) day period. If said financial statement does not reflect full ninety (90) day operational capacity, Proposer may include a letter of credit as evidence of supplemental capacity. 9. Insurance The selected Proposer shall provide the required evidence of insurance coverage as set forth in the standard agreement within ten (10) business days after receipt of Notice of Intent to Award. Contractor must maintain, for the duration of its contract, insurance coverages as required by the City. Subcontractors must comply with the City's insurance requirements as stated herein. Primary Contractor shall not allow any Subcontractor to commence work until all insurance required of Subcontractor is obtained. Additionally, Contractor shall provide the following insurance coverage: A warrant that the firm maintains a prudent amount of errors and omissions insurance that covers negligent acts and is applicable to the work requested in this RFP. Work on the contract shall not begin until after the awarded Contractor has submitted acceptable evidence of the required insurance coverages. VII. SELECTION PROCEDURES & CRITERIA A. The City will establish a proposal review committee, consisting of Information Technology Department staff designated by the Chief Technology Innovations Officer. The review committee will evaluate proposals based on the response to the RFP, which includes adherence to outlined directions and format, and the responses to the information requeseted above. B. Proposers will be ranked by the selection committee staff based on the following criteria: • Overall ability to provide the services based upon the responses to the RFP (25%) • Responses to Supplemental Questions (Section VI.F.4.) (25%) • Experience with similarly sized governmental agencies in providing the types of services outlined in this RFP (25%) • Responses to Cost Proposal (Section VI.F.5) (25%) RFP No. 20-124 Information Technology As -Needed Professional Services Page 15 of 35 ,.. CITY T (9) C. A final score will be calculated for each submitted proposal and used to rank Proposers. The City is under no obligation to accept any proposal and reserves the right to negotiate with respondents as to fees and terms. The City may reject proposals at its sole discretion. If a proposal fails to satisfy any requirements outlined in this RFP, it may be considered non -responsive and the proposal may be rejected. The City shall not be obligated to accept the lowest priced proposal, but will make an award in the best interests of the City of Santa Ana after all factors have been evaluated. Finance staff will recommend the top ranked consulting firm to the City Manager or City Council for award of contract. VIII. WITHDRAWALS Proposers are responsible for verifying all prices and information before submitting a proposal. Prior to the proposal due date, the Proposer or Proposer's representative may withdraw the proposal by providing written notice of the proposal withdrawal to the City Contact/Project Manager. Verbal or telephonic withdrawals are not permissible. IX. PROTESTS Proposers may file a "protest" to an RFP with the City's Purchasing Department. In order for a Bidder's protest to be considered valid, the protest must: Be filed in writing within five (5) business days of either the RFP issued date or before 5:00 p.m. of the 5th business day following the posting of Bid Results/Notice of Intent to Award Contract on the City's website; 2. Clearly identify the specific irregularity or accusation; 3. Clearly identify the specific City staff determination or recommendation being protested; 4. Specify, in detail, the grounds of the protest and the facts supporting the protest; and 5. Include all relevant, supporting documentation with the protest at time of filing. If the protest does not comply with each of these requirements, it will be rejected as invalid. If the protest is valid, the City's Purchasing Manager, or other designated City staff member, shall review the basis of the protest and all relevant information. The Purchasing Manager will provide a written decision to the protestor within ten (10) business days from receipt of protest. The decision from the Purchasing Manager, or her/her designee, is final and no further appeals will be considered. RFP No. 20-124 Information Technology As -Needed Professional Services Page 16 of 35 (9) AIVIOUPTILUENTUL V X. GENERAL TERMS AND CONDITIONS By submitting a Proposal, the Proposer acknowledges that it has thoroughly examined and accepts the Terms and Conditions of this RFP as described below: A. AMERICANS WITH DISABILITIES ACT The awarded Contractor hereby certifies that it will comply, as applicable, with the Americans with Disabilities Act of 1990 ("ADA"), 42 USC §§ 12101 et seq., and its implementing regulations, including Subtitle A, Title II of the ADA. Contractor will not discriminate against persons with disabilities nor against persons due to their relationship to or association with a person with a disability. Any contract entered into by the awarded Contractor (or any subcontract thereof), relating to this RFP, shall be subject to the provisions of this paragraph. B. CITY RIGHT TO REJECT The City reserves the right to reject any or all proposals submitted and no representation is made hereby that any agreement will be awarded pursuant to this RFP or otherwise. The City reserves the right to accept or reject the combined or separate components of this proposal in part or in its entirety or to waive any minor inconsistency, informality or technical defect in the proposal. C. CONFLICT OF INTEREST Contractor shall exercise reasonable care and diligence to prevent any actions or conditions that could result in a conflict with the best interests of the City. This obligation shall apply to the Contractor; the Contractor's employees, agents, and Subcontractors associated with accomplishing work and services hereunder. The Contractor's efforts shall include, but not be limited to, establishing precautions to prevent its employees, agents, and Subcontractors from providing or offering gifts, entertainment, payments, loans or other considerations which could be deemed to influence or appear to influence City staff or elected officers from acting in the best interests of the City. Each Proposer must disclose any existing or potential conflict of interest relative to the performance of the contractual services resulting from this RFP. Any such relationship that might be perceived or represented as a conflict should be disclosed. The City reserves the right to disqualify any Proposer on the grounds of actual or apparent conflict of interest. No person, firm, or subsidiary thereof who has been awarded this Contract may be awarded a Contract for the provision of services, the delivery of supplies, or the provision of any other related action which is required, suggested, or otherwise deemed appropriate as an end product of this Contract. Therefore, Contractor is precluded from contracting for any work recommended as a result of this Contract. D. CONTRACTOR'S EXPENSE Pre -Contractual Expenses: The City is not liable for any costs incurred by Proposers prior to entering into a formal contract. Costs of developing a response to this RFP, are entirely the responsibility of the Proposer, and shall not be reimbursed in any manner by the City. Pre -contractual expenses are not to be included in the cost proposal. Pre - contractual expenses include, but are not limited to, preparation of the proposal, submission of the proposal and additional information, attendance at pre -proposal RFP No. 20-124 Information Technology As -Needed Professional Services Page 17 of 35 ,.. CITY T (9) conference, negotiating any matter related to this RFP with City, and/or any other expenses incurred by the Proposer prior to the date of award and execution, if any, of the contract. Other Expenses: The Contractor will be responsible for all costs related to photo copying, telephone communications, fax communications, and parking while on City sites during the performance of work and services under this Contract. E. CONTRACTOR'S PROJECT MANAGER/KEY PERSONNEL Except as formally approved by the City, the key personnel identified in Contractor's proposal shall be the individuals who will actually complete the work. Changes in staffing must be reported in writing and approved by the City. The City shall have the right to require the removal and replacement of the Contractor's Project Manager and key personnel under the awarded contract. The City shall notify the Contractor in writing of such action. The City is not required to provide any reason, rationale, or additional factual information if it elects to request any specific key personnel be removed from performing services under the awarded contract. The City shall review and approve the appointment of the replacement for the Contractor's personnel. Said approval shall not be unreasonably withheld. Standards of Conduct: Contractor's personnel shall be courteous and maintain good working relationships with all stakeholders, state or outside agencies, other team members and staff within the City. Criminal Background Certification: Contractor certifies that all employees working on this contract have had a criminal background check at Contractor's cost and that said employees are clear of any sexual and drug -related convictions. Contractor further certifies that all employees hired by Contractor or Subcontractor shall be free from any felony convictions. City reserves the right to require Contractor to pay fingerprinting fees for personnel assigned to work in sensitive areas. F. BACKGROUND INVESTIGATIONS Unless exempted by the City, Proposer(s) will conduct a background check on each candidate (after the candidate's conditional acceptance by the City and prior to the start of any engagement with the City). Contract service personnel and consultants on assignment with or in support of the Santa Ana Police Department (SAPD) will be required to pass a SAPD background investigation prior to beginning work with SAPD. Full name, address, phone number, birth date, Social Security number and driver's license number must be furnished to the City upon request. An application for SAPD background must be completed by each prospective contract service person who will be providing on -site services to SAPD. G. COST PROPOSAL The price and amount of the Cost Proposal/Fee Schedule must have been arrived at independently and without consultation, communication, agreement or disclosure with or to any other Subcontractor, Proposer or prospective Proposer. Prices offered by Proposers in their proposals are an irrevocable offer for the term of the contract and any contract extensions. The awarded Contractor agrees to provide the RFP No. 20-124 Information Technology As -Needed Professional Services Page 18 of 35 (9) AIVA61FAWTILUENTH V purchased services at the costs, rates, and fees as set forth in their Fee Schedule in response to this RFP. No other costs, rates or fees shall be payable to the awarded Subcontractor for implementation of their proposal. H. DATA RETENTION Contractor shall be responsible for retaining data, records, and documentation for the preparation of required items. These materials shall be made available to and as requested by City. All materials, documents, data or information obtained from the City Data files or any City medium furnished to Contractor in the performance of an awarded contract will at all times remain the property of the City. Such data or information may not be used or copied for direct or indirect use by Contractor after completion or termination of this Contract without the express written consent of the City. All materials, documents, data or information, including copies, must be returned to the City at the end of the contract. All data, documents and other products used, developed, or produced during response preparation of the RFP will become property of the City. All responses to the RFP shall become property of the City. Proposer information identified as proprietary shall be maintained confidential, to the extent allowed under the California Public Records Act. I. DRUG -FREE WORKPLACE The awarded Contractor certifies compliance with Government Code Section 8355 in matters relating to providing a drug -free workplace. Failure to comply with these requirements may result in suspension of payments under the Contract or termination of the contract or both, and the Contractor may be ineligible for award of any future City contracts. J. EXAMINATION Proposer represents that it has thoroughly examined and become familiar with the services and responsibilities required this RFP and that it is capable of effectively and efficiently performing quality work to achieve the City's objectives. Any attachments referenced herein or any interpretations, clarifications or amendments subsequently posted in relation to this RFP are fully incorporated. Any irregularities or lack of clarity in the RFP should be brought to the designated City Contact/Project Manager's attention as soon as possible so that corrective addenda may be furnished to prospective Proposers. Proposals which appear unrealistic in the terms of technical commitments, lack of technical competence, or are indicative of failure to comprehend the complexity and risk of this contract, may be rejected. K. EXECUTION OF AGREEMENT Upon successful negotiations, the City and the selected Proposer will enter into an Agreement similar to that as shown in EXHIBIT 3 STANDARD AGREEMENT in the Appendix of this RFP. If a Proposer is unwilling or unable to execute an Agreement within thirty (30) days after being notified of selection under this RFP, the City reserves the right to select the next most qualified Proposer or call for new Proposals, whichever the City deems most appropriate. RFP No. 20-124 Information Technology As -Needed Professional Services Page 19 of 35 (9) MICK61FAWTILNUMTH V L. JOINT OFFERS/SUBCONSULTANTS Where two or more Proposers desire to submit a single Proposal in response to this RFP, they should do so on a prime sub -consultant basis. The City intends to contract with a single firm and not with multiple firms doing business as a joint venture. Should the use of sub -consultants be offered, the Proposer shall provide the same assurances of competence for the sub -consultant plus the demonstrated ability to manage and supervise the subcontracted work. Sub -consultants shall not be allowed to further subcontract with others for work under the Agreement. The provisions of the Agreement shall apply to all sub -consultants in the same manner as the Proposer. The City reserves the right to reject, replace and approve any and all Subcontractors. All Subcontractor(s) shall be identified in the response to the RFP and the City reserves the right to reject any proposed Subcontractor(s). Subcontractors shall be the responsibility of the prime Contractor and the City shall assume no liability of such Subcontractors. M. INDEPENDENT CONTRACTOR Contractor is considered an independent Contractor and neither Contractor, its employees, nor anyone working under Contractor will be considered an agent or an employee of City. Neither Contractor, its employees, nor anyone working under Contractor, will qualify for workers' compensation or other fringe benefits of any kind through City. N. LITIGATION STATUS Each Proposer must include in its proposal a complete disclosure of any alleged significant prior or ongoing contract failures, any civil or criminal litigation or investigation pending which involves the Proposer or in which the Proposer has been judged guilty or liable. Failure to comply with the terms of this provision will disqualify any proposal. The City reserves the right to reject any proposal based upon the Proposer's prior history with the City or with any other party, which documents, without limitation, unsatisfactory performance, adversarial or contentious demeanor, significant failure(s) to meet contract milestones or other contractual failures. O. NEGOTIATIONS The City reserves the right to negotiate final contract terms with any Proposer selected. The contract between the parties will consist of the RFP together with any modifications thereto, and the awarded Contractor's proposal, together with any modifications and clarifications thereto that are submitted at the request of the City during the evaluation and negotiation process. In the event of any conflict or contradiction between or among these documents, the documents shall control in the following order of precedence: the final executed contract, the RFP, any modifications and clarifications to the awarded Contractor's proposal, and the awarded Contractor's proposal. Specific exceptions to this general rule may be noted in the final executed contract. Negotiations shall be confidential and not subject to disclosure to competing Contractors unless and until an agreement is reached. If contract negotiations cannot be concluded successfully, the City reserves the right to negotiate a contract with another Contractor or withdraw the RFP. RFP No. 20-124 Information Technology As -Needed Professional Services Page 20 of 35 (9) MICK61FAWTILUENTH W P. PROJECT MANAGER The selected Proposer will assume responsibility for all services in its proposal. The selected Proposer shall identify a sole point of contact, Project Manager, with the greatest knowledge in regard to the required service operations and contractual matters, including payment of any and all charges resulting from the Agreement. Q. PROPOSAL VALIDITY Services, pricing, and warranties indicated in a Proposer's Proposal must be valid for a period of 90 days at minimum after the submission of the Proposal. R. PUBLIC AGENCIES Other public agencies, as defined by California Government Code Section 6500, may choose to use the terms of this Contract, subject to Contractor's acceptance. The City is not liable or responsible for any obligations related to a subsequent contract between Contractor and another public agency. S. PUBLIC RECORDS Proposals will become public record after the award of a contract unless the proposal or specific parts of the proposal can be shown to be exempt by law. Each Proposer may clearly label all or part of a proposal as "CONFIDENTIAL" provided that the Proposer thereby agrees to indemnify and defend the City for honoring such a designation. The failure to so label any information that is released by the City shall constitute a complete waiver of any and all claims for damages caused by any release of the information. Proposer information identified as proprietary shall be maintained confidential, to the extent allowed under the California Public Records Act. T. SUBCONTRACTORS Proposals in response to this RFP must identify any Subcontractors, and outline the contractual relationship between the Awarded Subcontractor and each Subcontractor. An official of each proposed Subcontractor must sign, and include as part of the proposal submitted by the Prime Contractor, a statement to the effect that the Subcontractor has read and will agree to abide by the awarded Contractor's obligations. Any Subcontractor proposed after award of contract must be approved by the City before commencement of work. The City will look solely to the awarded Contractor for the performance of all contractual obligations which may result from an award based on this RFP, and the awarded Contractor shall not be relieved for the non-performance of any or all Subcontractors. XI. AWARD OF AGREEMENT Selected Contractor(s) will be notified in writing. Any award is contingent upon the successful negotiation of final contract terms. A. EXECUTION OF AGREEMENT A standard agreement is included as Exhibit A — Sample Agreement of this RFP. "Proposer" will hereinafter be referred to as "Consultant" or "Contractor" in standard agreement. The term of the agreement will begin after the agreement is fully executed, and all required bonds, insurance documents and contents of the payment information packet have been received and approved. RFP No. 20-124 Information Technology As -Needed Professional Services Page 21 of 35 (9) AIVA61FAWTILUENTH W XII. IMPLEMENTATION A. KICK-OFF MEETING A kick-off meeting will be held after award of contract. Contractor and its team will meet with City of Santa Ana staff to conduct introductions, discuss scope of services, and implementation process. B. NOTICE TO PROCEED Following the kick-off meeting, a formal Notice to Proceed (NTP) may be issued after the agreement is fully executed, and all insurance documents and contents of the Payment Information Packet have been received and approved. RFP No. 20-124 Information Technology As -Needed Professional Services Page 22 of 35 (9) MICK61FANITYLUENTUL V EXHIBIT A SAMPLE AGREEMENT THIS AGREEMENT is made and entered into on this day of , 2020 by and between , ("Consultant"), and the City of Santa Ana, a charter city and municipal corporation organized and existing under the Constitution and laws of the State of California ("City"). RECITALS A. On January _, 2020, the City issued Request for Proposal No. 20-XXX, by which it sought proposals from qualified firms to provide in accordance with B. B. Consultant submitted a responsive proposal that was selected by the City. Consultant represents that Consultant is able and willing to provide such services described in the scope of services that was included in RFP No. 20-XXX C. In undertaking the performance of this Agreement, Consultant represents that it is knowledgeable in its field and that any services performed by Consultant under this Agreement will be performed in compliance with such standards as may reasonably be expected from a professional consulting firm in the field. NOW THEREFORE, in consideration of the mutual and respective promises, and subject to the terms and conditions hereinafter set forth, the parties agree as follows: 1. SCOPE OF SERVICES Consultant shall perform those services as collectively describe in Exhibit A, the scope of services that was included in RFP No. 20-XXX, and Exhibit B, Consultant's proposal dated 2020, both of which are attached and incorporated by reference. 2. COMPENSATION a. City agrees to pay, and Consultant agrees to accept as total payment for its services the rates and charges identified in Exhibit B. The total sum to be expended under this Agreement shall not exceed $ during the intial term of this Agreement. This amount is comprised of (1) the sum of $ and (2) a 10% contingency of up to $ for services as may be performed by Consultant at the sole discretion of City. b. Payment by City shall be made within forty-five (45) days following receipt of proper invoice evidencing work performed, subject to City accounting procedures. Payment need not be made for work which fails to meet the standards of performance set forth in the Recitals which may reasonably be expected by City. RFP No. 20-124 Information Technology As -Needed Professional Services Page 23 of 35 (9) 3. TERM This Agreement shall commence on [enter a Start Date or "the date first written above"] and terminate on , unless terminated earlier in accordance with Section 14 below. The term of this Agreement may be extended for two additional (2) one-year periods upon a writing executed by the City Manager and the City Attorney. 4. INDEPENDENT CONTRACTOR Consultant shall, during the entire term of this Agreement, be construed to be an independent contractor and not an employee of the City. This Agreement is not intended nor shall it be construed to create an employer - employee relationship, a joint venture relationship, or to allow the City to exercise discretion or control over the professional manner in which Consultant performs the services which are the subject matter of this Agreement; however, the services to be provided by Consultant shall be provided in a manner consistent with all applicable standards and regulations governing such services. Consultant shall pay all salaries and wages, employer's social security taxes, unemployment insurance and similar taxes relating to employees and shall be responsible for all applicable withholding taxes. 5. OWNERSHIP OF MATERIALS This Agreement creates a non-exclusive and perpetual license for City to copy, use, modify, reuse, or sublicense any and all copyrights, designs, and other intellectual property embodied in plans, specifications, studies, drawings, estimates, and other documents or works of authorship fixed in any tangible medium of expression, including but not limited to, physical drawings or data magnetically or otherwise recorded on computer diskettes, which are prepared or caused to be prepared by Consultant under this Agreement ("Documents & Data"). Consultant shall require all subcontractors to agree in writing that City is granted a non- exclusive and perpetual license for any Documents & Data the subcontractor prepares under this Agreement. Consultant represents and warrants that Consultant has the legal right to license any and all Documents & Data. Consultant makes no such representation and warranty in regard to Documents & Data which were provided to Consultant by the City. City shall not be limited in any way in its use of the Documents and Data at any time, provided that any such use not within the purposes intended by this Agreement shall be at City's sole risk. 6. INSURANCE Prior to undertaking performance of work under this Agreement, Consultant shall maintain and shall require its subcontractors, if any, to obtain and maintain insurance as described below: Commercial General Liability Insurance. Consultant shall maintain commercial general liability insurance naming the City, its officers, employees, agents, volunteers and representatives as additional insured(s) and shall include, but not be limited to protection against claims arising from bodily and personal injury, including death resulting therefrom and damage to property, resulting from any act or occurrence arising out of Consultant's operations in the performance of this Agreement, including, without limitation, acts involving vehicles. The amounts of insurance shall be not less than the following: single limit coverage applying to bodily and personal injury, including death resulting therefrom, and property damage, in the total amount of $1,000,000 per occurrence, with $2,000,000 in the aggregate. Such insurance shall (a) name the City, its officers, employees, agents, and representatives as additional insured(s); (b) be primary and not contributory with respect to insurance or self-insurance programs maintained by the City; and (c) contain standard separation of insureds provisions. RFP No. 20-124 Information Technology As -Needed Professional Services Page 24 of 35 ,.. CITY T (9) b. Business automobile liability insurance, or equivalent form, with a combined single limit of not less than $1,000,000 per occurrence. Such insurance shall include coverage for owned, hired and non -owned automobiles. C. Worker's Compensation Insurance. In accordance with the provisions of Section 3700 of the Labor Code, Consultant, if Consultant has any employees, is required to be insured against liability for worker's compensation or to undertake self-insurance. Prior to commencing the performance of the work under this Agreement, Consultant agrees to obtain and maintain any employer's liability insurance with limits not less than $1,000,000 per accident. d. If Consultant is or employs a licensed professional such as an architect or engineer: Professional liability (errors and omissions) insurance, with a combined single limit of not less than $1,000,000 per claim with $2,000,000 in the aggregate. e. The following requirements apply to the insurance to be provided by Consultant pursuant to this section: i. Consultant shall maintain all insurance required above in full force and effect for the entire period covered by this Agreement. ii. Certificates of insurance shall be furnished to the City upon execution of this Agreement and shall be approved by the City. iii. Certificates and policies shall state that the policies shall not be canceled or reduced in coverage or changed in any other material aspect without thirty (30) days prior written notice to the City. iv. Where the amounts or coverage provided by the certificates of insurance provides coverage greater than those listed by this Agreement, the amounts provided by the certificates of insurance shall be incorporated by reference into the Agreement. V. Consultant shall supply City with a fully executed additional insured endorsement. f. If Consultant fails or refuses to produce or maintain the insurance required by this section or fails or refuses to furnish the City with required proof that insurance has been procured and is in force and paid for, the City shall have the right, at the City's election, to forthwith terminate this Agreement. Such termination shall not affect Consultant's right to be paid for its time and materials expended prior to notification of termination. Consultant waives the right to receive compensation and agrees to indemnify the City for any work performed prior to approval of insurance by the City. 7. INDEMNIFICATION Consultant agrees to defend, and shall indemnify and hold harmless the City, its officers, agents, employees, contractors, special counsel, and representatives from liability: (1) for personal injury, damages, just compensation, restitution, judicial or equitable relief arising out of claims for personal injury, including death, and claims for property damage, which may arise from the negligent operations of the Consultant, its subcontractors, agents, employees, or other persons acting on its behalf which relates to the services described in section I of this Agreement; and (2) from any claim that personal injury, damages, just compensation, restitution, judicial or equitable relief is due by reason of the terms of or effects arising from this Agreement. This indemnity and hold harmless agreement applies to all claims for damages, just compensation, restitution, judicial or equitable relief suffered, or alleged to have been suffered, by reason of the events referred to in this Section or by reason of the terms of, or effects, arising from this Agreement. The Consultant further agrees to indemnify, hold harmless, and pay all costs for the defense of the City, including fees and costs for special counsel to be selected by the City, regarding any action by a third party challenging the validity of this Agreement, or asserting that personal injury, damages, just compensation, restitution, judicial or equitable relief due to personal or property RFP No. 20-124 Information Technology As -Needed Professional Services Page 25 of 35 (9) MICK61FAWTILNUMTH W rights arises by reason of the terms of, or effects arising from this Agreement. City may make all reasonable decisions with respect to its representation in any legal proceeding. 8. RECORDS Consultant shall keep records and invoices in connection with the work to be performed under this Agreement. Consultant shall maintain complete and accurate records with respect to the costs incurred under this Agreement and any services, expenditures, and disbursements charged to the City for a minimum period of three (3) years, or for any longer period required by law, from the date of final payment to Consultant under this Agreement. All such records and invoices shall be clearly identifiable. Consultant shall allow a representative of the City to examine, audit, and make transcripts or copies of such records and any other documents created pursuant to this Agreement during regular business hours. Consultant shall allow inspection of all work, data, documents, proceedings, and activities related to this Agreement for a period of three (3) years from the date of final payment to Consultant under this Agreement. 9. CONFIDENTIALITY If Consultant receives from the City information which due to the nature of such information is reasonably understood to be confidential and/or proprietary, Consultant agrees that it shall not use or disclose such information except in the performance of this Agreement, and further agrees to exercise the same degree of care it uses to protect its own information of like importance, but in no event less than reasonable care. "Confidential Information" shall include all nonpublic information. Confidential information includes not only written information, but also information transferred orally, visually, electronically, or by other means. Confidential information disclosed to either party by any subsidiary and/or agent of the other party is covered by this Agreement. The foregoing obligations of non-use and nondisclosure shall not apply to any information that (a) has been disclosed in publicly available sources; (b) is, through no fault of the Consultant disclosed in a publicly available source; (c) is in rightful possession of the Consultant without an obligation of confidentiality; (d) is required to be disclosed by operation of law; or (e) is independently developed by the Consultant without reference to information disclosed by the City. 10. CONFLICT OF INTEREST CLAUSE Consultant covenants that it presently has no interests and shall not have interests, direct or indirect, which would conflict in any manner with performance of services specified under this Agreement. 11. NOTICE Any notice, tender, demand, delivery, or other communication pursuant to this Agreement shall be in writing and shall be deemed to be properly given if delivered in person or mailed by first class or certified mail, postage prepaid, or sent by fax or other telegraphic communication in the manner provided in this Section, to the following persons: To City: Clerk of the City Council City of Santa Ana 20 Civic Center Plaza (M-30) P.O. Box 1988 Santa Ana, CA 92702-1988 Fax: 714- 647-6956 RFP No. 20-124 Information Technology As -Needed Professional Services Page 26 of 35 (9) With courtesy copies to: Jack Ciulla Chief Technology Innovations Officer Information Technology Department City of Santa Ana 20 Civic Center Plaza (M-xx) P.O. Box 1988 Santa Ana, California 92702 To Consultant: First & Last Name Title Consultant Firm Name Address City, State, Zip City Attorney's Office City of Santa Ana 20 Civic Center Plaza P.O. Box 1988 Santa Ana, CA 92702 A party may change its address by giving notice in writing to the other party. Thereafter, any communication shall be addressed and transmitted to the new address. If sent by mail, communication shall be effective or deemed to have been given three (3) days after it has been deposited in the United States mail, duly registered or certified, with postage prepaid, and addressed as set forth above. If sent by fax, communication shall be effective or deemed to have been given twenty-four (24) hours after the time set forth on the transmission report issued by the transmitting facsimile machine, addressed as set forth above. For purposes of calculating these time frames, weekends, federal, state, County or City holidays shall be excluded. 12. EXCLUSIVITY AND AMENDMENT This Agreement represents the complete and exclusive statement between the City and Consultant, and supersedes any and all other agreements, oral or written, between the parties. In the event of a conflict between the terms of this Agreement and any attachments hereto, the terms of this Agreement shall prevail. This Agreement may not be modified except by written instrument signed by the City and by an authorized representative of Consultant. The parties agree that any terms or conditions of any purchase order or other instrument that are inconsistent with, or in addition to, the terms and conditions hereof, shall not bind or obligate Consultant or the City. Each party to this Agreement acknowledges that no representations, inducements, promises or agreements, orally or otherwise, have been made by any party, or anyone acting on behalf of any party, which is not embodied herein. 13. ASSIGNMENT Inasmuch as this Agreement is intended to secure the specialized services of Consultant, Consultant may not assign, transfer, delegate, or subcontract any interest herein without the prior written consent of the City and any such assignment, transfer, delegation or subcontract without the City's prior written consent shall be considered null and void. Nothing in this Agreement shall be construed to limit the City's ability to have any of RFP No. 20-124 Information Technology As -Needed Professional Services Page 27 of 35 (9) MICK61FAWTILUENTH W the services which are the subject to this Agreement performed by City personnel or by other consultants retained by City. 14. TERMINATION This Agreement may be terminated by the City upon thirty (30) days written notice of termination. In such event, Consultant shall be entitled to receive and the City shall pay Consultant compensation for all services performed by Consultant prior to receipt of such notice of termination, subject to the following conditions: a. As a condition of such payment, the Executive Director may require Consultant to deliver to the City all work product(s) completed as of such date, and in such case such work product b. shall be the property of the City unless prohibited by law, and Consultant consents to the City's use thereof for such purposes as the City deems appropriate. Payment need not be made for work which fails to meet the standard of performance specified in the Recitals of this Agreement. 15. NONDISCRIMINATION Consultant shall not discriminate because of race, color, creed, religion, sex, marital status, sexual orientation, age, national origin, ancestry, or disability, as defined and prohibited by applicable law, in the recruitment, selection, training, utilization, promotion, termination or other employment related activities. Consultant affirms that it is an equal opportunity employer and shall comply with all applicable federal, state and local laws and regulations. 16. JURISDICTION - VENUE This Agreement has been executed and delivered in the State of California and the validity, interpretation, performance, and enforcement of any of the clauses of this Agreement shall be determined and governed by the laws of the State of California. Both parties further agree that Orange County, California, shall be the venue for any action or proceeding that may be brought or arise out of, in connection with or by reason of this Agreement. 17. PROFESSIONAL LICENSES Consultant shall, throughout the term of this Agreement, maintain all necessary licenses, permits, approvals, waivers, and exemptions necessary for the provision of the services hereunder and required by the laws and regulations of the United States, the State of California, the City of Santa Ana and all other governmental agencies. Consultant shall notify the City immediately and in writing of its inability to obtain or maintain such permits, licenses, approvals, waivers, and exemptions. Said inability shall be cause for termination of this Agreement. 18. MISCELLANEOUS PROVISIONS Each undersigned represents and warrants that its signature herein below has the power, authority and right to bind their respective parties to each of the terms of this Agreement, and shall indemnify City fully, including reasonable costs and attorney's fees, for any injuries or damages to City in the event that such authority or power is not, in fact, held by the signatory or is withdrawn. RFP No. 20-124 Information Technology As -Needed Professional Services Page 28 of 35 ,.. CITY T (9) b. All Exhibits referenced herein and attached hereto shall be incorporated as if fully set forth in the body of this Agreement. IN WITNESS WHEREOF, the parties hereto have executed this Agreement the date and year first above written. ATTEST: Daisy Gomez Clerk of the Council APPROVED AS TO FORM: SONIA R. CARVALHO City Attorney Assistant City Attorney RECOMMENDED FOR APPROVAL: Jack Ciulla Chief Technology Innovations Officer Information Technology Department CITY OF SANTA ANA Kristine Ridge City Manager CONSULTANT: (name) (title) Tax ID# SAMPLE ONLY RFP No. 20-124 Information Technology As -Needed Professional Services Page 29 of 35 (9) MICK61FANITTLUENTUL V ATTACHMENT A REFERENCES List and describe fully the contracts performed by your firm which demonstrate your ability to provide the supplies, equipment or services included in the scope of the proposal specifications. Attach additional panes if required. The City reserves the right to contact each of the references listed for additional information regarding your firm's qualifications. Reference Customer Name: Address: Contract Amount: Description of supplies, equipment, or services provided: Reference Customer Name: Address: Contract Amount: Description of supplies, equipment, or services provided: Reference Customer Name: Address: Contract Amount: Description of supplies, equipment, or services provided: Contact Individual: Phone Number: Facsimile Number: Year: Contact Individual: Phone Number: Facsimile Number: Year: Contact Individual: Phone Number: Facsimile Number: Year: THIS FORM MUST BE COMPLETED AND INCLUDED WITH THE PROPOSAL. PROPOSALS THAT DO NOT CONTAIN THIS FORM WILL BE CONSIDERED NONRESPONSIVE. RFP No. 20-124 Information Technology As -Needed Professional Services Page 30 of 35 (9) MICK61FAWTILUENTH V ATTACHMENT B PROPOSER'S STATEMENT Proposer understands and agrees that this written RFP (or any part thereof specifically designated and accepted by the City of Santa Ana, hereinafter City) shall constitute the entire agreement between proposer and the City only after it has been accepted by the City Council, endorsed by the Clerk of the Council with her signature and official seal noting hereon the action of approval of the Council, signed by the Executive Director or his duly authorized agent, and signed by the City Attorney, denoting his approval of the form of this document, and its execution, and when it or an exact copy of it has been either delivered to proposer or deposited with the United States Postal Service properly addressed to the proposer with the correct postage affixed thereto. Proposer further agrees that upon delivery (as defined above) of the accepted agreement he/she will furnish City all required bonds and certificate of liability insurance within ten (10) days (excluding Saturdays, Sundays and City's legal holidays), or the funds, check, draft, or proposer's bond substituted in lieu thereof accompanying this proposal shall become the property of the City and shall be considered as payment of damages due to the delay and other causes suffered by City because of the failure to furnish the necessary bonds and because it is distinctly agreed that the proof of damages actually suffered by City is difficult to ascertain; otherwise said funds, check drafts, or proposer's bond substituted in lieu thereof shall be returned to the undersigned. Proposer understands that a proposal is required for the entire work, that the estimated quantities set forth in the RFP schedule are solely for the purpose of comparing proposals, and that final compensation under the contract will be based upon the actual quantities of work satisfactorily completed. All terms contained in the specifications, the certification of nondiscrimination by contractors, and the required insurance certificates are to be incorporated by reference into this agreement and are made specifically as part of this RFP. Firm Signed and Printed Name: Title Date THIS FORM MUST BE COMPLETED AND INCLUDED WITH THE PROPOSAL. PROPOSALS THAT DO NOT CONTAIN THIS FORM WILL BE CONSIDERED NONRESPONSIVE. RFP No. 20-124 Information Technology As -Needed Professional Services Page 31 of 35 (9) MICK61FANITTLUENTH V ATTACHMENT C NON -COLLUSION AFFIDAVIT (Title 23 United States Code Section 112 and Public Contract Code Section 7106) To the CITY OF SANTA ANA In accordance with Title 23 United States Code Section 112 and Public Contract Code 7106 the proposer declares that the proposal is not made in the interest of, or on behalf of, any undisclosed person, partnership, company, association, organization, or corporation; that the proposal is genuine and not collusive or sham; that the proposer has not directly or indirectly induced or solicited any other proposer to put in a false or sham proposal, and has not directly or indirectly colluded, conspired, connived or agreed with any proposer or anyone else to put in a sham proposal, or that anyone shall refrain from bidding; that the proposer has not in any manner, directly or indirectly, sought by agreement, communication, or conference with anyone to fix the proposal price of the proposer or any proposer, or to fix any overhead, profit, or cost element of the proposal price, or of that of any other proposer, or to secure any advantage against the public body awarding the contract of anyone interested in the proposed contract; that all statements contained in the proposal are true; and, further, that the proposer has not, directly or indirectly, submitted his or her proposal price or any breakdown thereof, or the contents thereof, or divulged information or data relative thereto, or paid, and will not pay, any fee to any corporation, partnership, company association, organization, bid depository, or to any member or agent thereof to effectuate a collusive or sham proposal. Note: The above noncollusion affidavit is part of the proposal. Signing this proposal on the signature portion thereof shall also constitute signature of this noncollusion affidavit. Proposers are cautioned that making a false certification may subject the certifier to criminal prosecution. Signed State of California, County of Subscribed and sworn to (or affirmed) before me on this day of , 20 , by , proved to me on the basis of satisfactory evidence to be the person(s) who appeared before me. Notary Public Signature Notary Public Seal THIS FORM MUST BE COMPLETED AND INCLUDED WITH THE PROPOSAL. PROPOSALS THAT DO NOT CONTAIN THIS FORM WILL BE CONSIDERED NONRESPONSIVE. RFP No. 20-124 Information Technology As -Needed Professional Services Page 32 of 35 (9) MICK61FANITTLUENTH V ATTACHMENT D NON -LOBBYING CERTIFICATION The prospective participant certifies, by signing and submitting this bid or proposal, to the best of his or her knowledge and belief, that: (1) No Federal appropriated funds have been paid or will be paid, by or on behalf of the undersigned, to any person for influencing or attempting to influence an officer or employee of any Federal agency, a Member of Congress, an officer or employee of Congress, or an employee of a Member of Congress in connection with the awarding of any Federal contract, the making of any Federal grant, the making of any Federal loan, the entering into of any cooperative agreement, and the extension, continuation, renewal, amendment, or modification of any Federal contract, grant, loan, or cooperative agreement. (2) If any funds other than Federal appropriated funds have been paid or will be paid to any person for influencing or attempting to influence an officer or employee of any Federal agency, a Member of Congress, an officer or employee of Congress, or an employee of a Member of Congress in connection with this Federal contract, grant, loan, or cooperative agreement, the undersigned shall complete and submit Standard Form-LLL, "Disclosure of Lobbying Activities," in conformance with its instructions. This certification is a material representation of fact upon which reliance was placed when this transaction was made or entered into. Submission of this certification is a prerequisite for making or entering into this transaction imposed by Section 1352, Title 31, U.S. Code. Any person who fails to file the required certification shall be subject to a civil penalty of not less than $10,000 and not more than $100,000 for each such failure. The prospective participant also agrees by submitting his or her bid or proposal that he or she shall require that the language of this certification be included in all lower tier subcontracts, which exceed $100,000 and that all such subrecipients shall certify and disclose accordingly. Signed: Title: Firm: Date: THIS FORM MUST BE COMPLETED AND INCLUDED WITH THE PROPOSAL. PROPOSALS THAT DO NOT CONTAIN THIS FORM WILL BE CONSIDERED NONRESPONSIVE. RFP No. 20-124 Information Technology As -Needed Professional Services Page 33 of 35 (9) MICK61FAWITYLUENTUL W ATTACHMENT E NON-DISCRIMINATION CERTIFICATION The undersigned consultant or corporate officer, during the performance of this contract, certifies as follows: The Consultant shall not discriminate against any employee or applicant for employment because of race, color, religion, sex, or national origin. The Consultant shall take affirmative action to ensure that applicants are employed, and that employees are treated during employment without, regard to their race, color, religion, sex, or national origin. Such action shall include, but not be limited to, the following: employment, upgrading, demotion, or transfer; recruitment or recruitment advertising; layoff or termination; rates of pay or other forms of compensation; and selection for training, including apprenticeship. The Consultant agrees to post in conspicuous places, available to employees and applicants for employment, notices to be provided setting forth the provisions of this nondiscrimination clause. 2. The Consultant shall, in all solicitations or advertisements for employees placed by or on behalf of the Consultant, state that all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, or national origin. 3. The Consultant shall send to each labor union or representative of workers with which he/she has a collective bargaining agreement or other contract or understanding, a notice to be provided advising the said labor union or workers' representatives of the Consultant's commitments under this section, and shall post copies of the notice in conspicuous places available to employees and applicants for employment. 4. The Consultant shall comply with all provisions of Executive Order 11246 of September 24, 1965, and of the rules, regulations, and relevant orders of the Secretary of Labor. 5. The Consultant shall furnish all information and reports required by Executive Order 11246 of September 24, 1965, and by rules, regulations, and orders of the Secretary of Labor, or pursuant thereto, and will permit access to his/her books, records, and accounts by the administering agency and the Secretary of Labor for purposes of investigation, to ascertain compliance with such rules, regulations, and orders. 6. In the event of the Consultant's non-compliance with the nondiscrimination clauses of this contract or with any of the said rules, regulations, or orders, the contract may be canceled, terminated, or suspended in whole or in part and the Consultant may be declared ineligible for further Government contracts or federally assisted construction contracts in accordance with procedures authorized in Execution Order 11246 of September 24, 1965, and such other sanctions may be imposed and remedies invoked as provided in Executive Order 11246 of September 24, 1965, or by rule, regulations, or order of the Secretary of Labor, or as otherwise provided by law. RFP No. 20-124 Information Technology As -Needed Professional Services Page 34 of 35 (9) MICK61FAWTILUENTH V 7. The Consultant shall include the portion of the sentence immediately preceding paragraph (1) and the provisions of paragraphs (1) through (7) in every subcontract or purchase order unless exempted by rules, regulations, or orders of the Secretary of Labor issued pursuant to Section 204 of Executive Order 11246 of September 24, 1965, so that such provisions will be binding upon each subcontract or purchase order as the administering agency may direct as means of enforcing such provisions, including sanctions for noncompliance; provided, however, that in the event the Consultant becomes involved in, or is threatened with, litigation with a subconsultant or vendor as a result of such direction by the administering agency, the Consultant may request that the United States enter into such litigation to protect the interests of the United States. 8. Pursuant to California Labor Code Section 1735, as added by Chapter 643 Stats. 1939, and as amended, no discrimination shall be made in the employment of persons upon public works because of race, religious creed, color, national origin, ancestry, physical handicaps, mental condition, marital status, or sex of such persons, except as provided in Section 1420, and any consultant of public works violating this Section is subject to all the penalties imposed for a violation of the Chapter. Signed: Title: Firm: Date: THIS FORM MUST BE COMPLETED AND INCLUDED WITH THE PROPOSAL. PROPOSALS THAT DO NOT CONTAIN THIS FORM WILL BE CONSIDERED NONRESPONSIVE. RFP No. 20-124 Information Technology As -Needed Professional Services Page 35 of 35 EXHIBIT C REQUEST FOR PROPOSAL NO. 20-124 ADDENDUM 41 MAYOR Miguel A. Pulido MAYOR PRO TEM Juan Villegas COUNCILMEMBERS Phil Bacerra Nelida Mendoza David Penaloza Vicente Sarmiento Jose Solorio CITY MANAGER Kristine Ridge CITY ATTORNEY Sonia R. Carvalho CLERK OF THE COUNCIL Daisy Gomez CITY OF SANTA ANA FINANCE AND MANAGEMENT SERVICES AGENCY 20 Civic Center Plaza • P.O. Box 1988 Santa Ana, California 92702 714-647-5468 www.santa-ana.orq INFORMATION TECHNOLOGY AS -NEEDED PROFESSIONAL SERVICES RFP 20-124 ADDENDUM NO. 1 November 4, 2020 Notice is hereby given that where applicable; the City of Santa Ana Information Technology Department has made certain modifications, additions, and/or deletions, in the specifications to RFP 20-124, or reference is made in this Addendum No. 1. REVISED SECTION III.A.9., GENERAL REQUIREMENTS Bidder shall disregard the language found in this section and replace with the following: "In order to maintain compatibility and security concerns, the City will provide IT Service Provider's staff with a computer to use for City work. IT Service Provider is responsible providing their personnel with all other equipment and office supplies necessary for their staff to perform their duties, including a cell phone. Any equipment assigned to IT Service Provider staff will need to be returned at the end of the staff member's assignment." ALL OTHER TERMS, CONDITIONS, AND SPECIFICATIONS REMAIN UNCHANGED. END OF ADDENDUM NO. 1 Digitally signed by Francine R. Francine R. Villareal Villareal nara- Xn?i no no nR-n-m -nTnn' ACOR" CERTIFICATE OF LIABILITY INSURANCE DATE(MM/DDmYY) 9/8/2021 THIS CERTIFICATE IS ISSUED AS A MATTER OF INFORMATION ONLY AND CONFERS NO RIGHTS UPON THE CERTIFICATE HOLDER. THIS CERTIFICATE DOES NOT AFFIRMATIVELY OR NEGATIVELY AMEND, EXTEND OR ALTER THE COVERAGE AFFORDED BY THE POLICIES BELOW. THIS CERTIFICATE OF INSURANCE DOES NOT CONSTITUTE A CONTRACT BETWEEN THE ISSUING INSURER(S), AUTHORIZED REPRESENTATIVE OR PRODUCER, AND THE CERTIFICATE HOLDER. IMPORTANT: If the certificate holder is an ADDITIONAL INSURED, the policy(ies) must have ADDITIONAL INSURED provisions or be endorsed. If SUBROGATION IS WAIVED, subject to the terms and conditions of the policy, certain policies may require an endorsement. A statement on this certificate does not confer rights to the certificate holder in lieu of such endorsement(s). PRODUCER Assurance, a Marsh & McLennan Agency LLC company 20 N Martingale Road Suite 100 CONTACT NAME: Ann Demos PHONE FAX A/C No Ext: (312) 625-5575 A/C, No: (847) 440-9126 ADDE-MRESS: ademos@assuranceagency.com INSURER(S) AFFORDING COVERAGE NAIC# Schaumburg IL 60173 INSURERA: Philadelphia Indemnity Insuran 18058 INSURED INFOINC-02 INSURERB: Wesco Insurance Company 25011 Infojini, Inc. 10015 Old Columbia Road, Suite B215 INsuRERc: Technology Insurance Company 42376 INSURERD: New York State Insurance Fund Columbia MD 21046 INSURERE: RSUI Indemnity 22314 INSURER F : COVERAGES CERTIFICATE NUMBER:375633095 REVISION NUMBER: THIS IS TO CERTIFY THAT THE POLICIES OF INSURANCE LISTED BELOW HAVE BEEN ISSUED TO THE INSURED NAMED ABOVE FOR THE POLICY PERIOD INDICATED. NOTWITHSTANDING ANY REQUIREMENT, TERM OR CONDITION OF ANY CONTRACT OR OTHER DOCUMENT WITH RESPECT TO WHICH THIS CERTIFICATE MAY BE ISSUED OR MAY PERTAIN, THE INSURANCE AFFORDED BY THE POLICIES DESCRIBED HEREIN IS SUBJECT TO ALL THE TERMS, EXCLUSIONS AND CONDITIONS OF SUCH POLICIES. LIMITS SHOWN MAY HAVE BEEN REDUCED BY PAID CLAIMS. INSR LTR TYPE OF INSURANCE ADDL INSD SUBR WVD POLICYNUMBER POLICY EFF MM/DD POLICY EXP MM/DD LIMITS A X COMMERCIAL GENERAL LIABILITY Y PHPK2240911 2/28/2021 2/28/2022 EACH OCCURRENCE $ 1,000,000 CLAIMS -MADE OCCUR PREMISES DAMAGE TO ccurrence PREMISES Ea occurrence) $ 100,000 MED EXP (Any one person) $ 10,000 PERSONAL & ADV INJURY $ 1,000,000 GEN'L AGGREGATE LIMIT APPLIES PER: GENERAL AGGREGATE $ 2,000,000 POLICY PRO ❑ LOC El JECT X PRODUCTS - COMP/OP AGG $ 2,000,000 $ OTHER: A AUTOMOBILE LIABILITY PHPK2240911 2/28/2021 2/28/2022 COMBINED SINGLE LIMIT Ea accident $ 1,000,000 BODILY INJURY (Per person) $ ANY AUTO OWNED SCHEDULED AUTOS ONLY AUTOS BODILY INJURY (Per accident) $ X PROPERTYDAMAGE Per accident $ HIRED X NON -OWNED AUTOS ONLY AUTOS ONLY A E X UMBRELLA LIAB EXCESS LIAB X OCCUR CLAIMS -MADE PHUB757403 N HA093145 2/28/2021 2/28/2021 2/28/2022 2/28/2022 EACH OCCURRENCE $ 10,000,000 X AGGREGATE $ 10,000,000 DED X RETENTION $ 1 n nnn Excess Liability $ Limit: 5,000,000 C B D WORKERS COMPENSATION AND EMPLOYERS' LIABILITY Y / N ANYPROPRIETOR/PARTNEPJEXECUTIVE N TWC3962244 & NV Only)2/28/2021 (CO( WWC3522105 25095316 (NY Only) 2/28/2021 2/28/2021 2/28/2022 2/28/2022 2/28/2022 X PER OTH- STATUTE ER E.L. EACH ACCIDENT $ 1,000,000 OFFICER/MEMBER EXCLUDED? N /A E.L. DISEASE - EA EMPLOYEE $ 1,000,000 (Mandatory in NH) If yes, describe under DESCRIPTION OF OPERATIONS below E.L. DISEASE - POLICY LIMIT $ 1,000,000 A Crime (Loss of Client's Property) PHSD1610519 2/28/2021 2/28/2022 Agg: 5,000,000 OCC: 5,000,000 A A Employment Practices Liability Professional Liability PHSD1610519 PHPK2240911 2/28/2021 2/28/2021 2/28/2022 2/28/2022 Agg: 3,000,000 Agg: 2,000,000 Occ: 3,000,000 OCC: 1,000,000 DESCRIPTION OF OPERATIONS / LOCATIONS / VEHICLES (ACORD 101, Additional Remarks Schedule, maybe attached if more space is required) Workers Compensation and Employers' Liability: Any Proprietor/Partner/Executive Officer/Member, as listed on the policy, is excluded. Excess Liability Policy #NHA093145 provides a limit of $5 Million over the Primary Umbrella Limit of $10 Million Cyber - 660760701 - Effective 2/28/2021 - 2/28/2022 - Aggregate: $1,000,000 - HSB Specialty Insurance Company Tech E&O-PHPK2240891- Effective 2/28/2021 - 2/28/2022- Each Claim Limit: $10,000,000- Aggregate: $10,000,000- Philadelphia Indemnity Insurance Company Network Security Privacy Injury-PHPK2240891- Effective 2/28/2021 - 2/28/2022- Each Claim Limit: $10,000,000- Aggregate: $10,000,000 See Attached... CERTIFICATE HOLDER CANCELLATION SHOULD ANY OF THE ABOVE DESCRIBED POLICIES BE CANCELLED BEFORE THE EXPIRATION DATE THEREOF, NOTICE WILL BE DELIVERED IN ACCORDANCE WITH THE POLICY PROVISIONS. City of Santa Ana 20 Civic Center Plaza Santa Ana CA 92701 AUTHORIZED REPRESENTATIVE RisieMallagementDiviaian �,�oRaN� REVIEWED & APPROVED BY: © 1988-2015 ACORD C z °I G` pu-c-;" P, (JSA44a ACORD 25 (2016/03) The ACORD name and logo are registered marks of ACORD l ' Risk Management Analyst AGENCY CUSTOMER ID: INFOINC-02 LOC #: ACORO� AIIIIITir)MAl REMARKS Srl4l=nl11 F AGENCY NAMED INSURED Assurance, a Marsh & McLennan Agency LLC company Infojini, Inc. 10015 Old Columbia Road, Suite B215 POLICY NUMBER Columbia MD 21046 CARRIER I NAIC CODE EFFECTIVE DATE: ADDITIONAL REMARKS Paae 1 of 1 PI-GLD-TS (11/15) THIS ENDORSEMENT CHANGES THE POLICY. PLEASE READ IT CAREFULLY. GENERAL LIABILITY DELUXE ENDORSEMENT: TEMPORARY STAFFING This endorsement modifies insurance provided under the following: COMMERCIAL GENERAL LIABILITY COVERAGE PART It is understood and agreed that the following extensions only apply in the event that no other specific coverage for the indicated loss exposure is provided under this policy. If such specific coverage applies, the terms, conditions and limits of that coverage are the sole and exclusive coverage applicable under this policy, unless otherwise noted on this endorsement. The following is a summary of the Limits of Insurance and additional coverage provided by this endorsement. For complete details on specific coverages, consult the policy contract wording. Coverage Applicable Limit of Insurance Page Damage to Premises Rented to You $1,000,000 2 Expected or Intended Injury— Property Damage Included 2 Limited Rental Lease Agreement Contractual Liability $50,000 2 Non -Owned Watercraft Less than 58 feet 3 Damage to Property You Own, Rent or Occupy $30,000 3 Medical Payments $20,000 3 Medical Payments Reporting Period 3 Years 3 Athletic Activities Amended 3 Supplementary Payments — Bail Bonds $2,500 4 Supplementary Payments — Loss of Earnings $500 per day 4 Employee Indemnification Defense Coverage $25,000 4 Who Is An Insured Additional Insured — Newly Acquired or Formed Organization Additional Insured — Broadened Named Insured Additional Insured — Blanket Additional Insureds When Required by Contract Included 4 Duties in the Event of Occurrence, Offense, Claim or Suit Included 4 Transfer of Rights of Recovery Against Others To Us Clarification 5 Liberalization Included 5 Unintentional Failure to Disclose Hazards Included 5 Bodily Injury— Includes Mental Anguish Included 5 Personal and Advertising Injury — Includes Abuse of Process, Discrimination Included 6 Other Insurance — Primary Clarification Clarification 6 PI-GLD-TS (11/15) Page 1 of 8 Includes copyrighted material of Insurance Services Office, Inc., with its pei �oRaN r Risk MmaganadDMsiun REVIEWED & APPROVED BY.- Risk Management Analyst PI-GLD-TS (11/15) Staffing Services Exclusions Clarification 7 Staffing Services Definitions Clarification 8 A. Damage to Premises Rented to You If damage by fire to premises rented to you is not otherwise excluded from this Coverage Part: 1. The Damage To Premises Rented To You Limit section of the Declarations is amended to the greater of: a. $1,000,000; or b. The amount shown in the Declarations as the Damage to Premises Rented to You Limit. This is the most we will pay for all damage proximately caused by the same event, whether such damage results from fire, lightning, explosion, smoke, or leaks from automatic fire protective systems or any combination thereof; 2. The word fire is changed to fire, lightning, explosion, smoke, or leakage from automatic fire protective systems where it appears in: The last paragraph of SECTION I — COVERAGES, COVERAGE A BODILY INJURY AND PROPERTY DAMAGE LIABILITY, Subsection 2. Exclusions; b. SECTION III — LIMITS OF INSURANCE, Paragraph 6.; and c. SECTION V — DEFINITIONS, Paragraph 9.a.; and 3. The words fire insurance are changed to insurance for fire, lightning, explosion, smoke, or leakage from automatic fire protective systems where it appears in SECTION IV — COMMERCIAL GENERAL LIABILITY CONDITIONS, Subsection 4. Other Insurance, Paragraph b. Excess Insurance. B. Expected or Intended Injury — Property Damage SECTION I — COVERAGES, COVERAGE A BODILY INJURY AND PROPERTY DAMAGE LIABILITY, 2. Exclusions, Paragraph a. Expected Or Intended Injury is deleted in its entirety and replaced by the following: a. Expected Or Intended Injury "Bodily injury" or "property damage" expected or intended from the standpoint of the insured. This exclusion does not apply to "bodily injury" or "property damage" resulting from the use of reasonable force to protect persons or property. C. Limited Rental Lease Agreement Contractual Liability SECTION I — COVERAGES, COVERAGE A BODILY INJURY AND PROPERTY DAMAGE LIABILITY, 2. Exclusions, Paragraph b. Contractual Liability is amended by adding the following: Based on the named insured's request at the time of claim, we agree to indemnify the named insured for their liability assumed in a contract or agreement regarding the rental or lease of a premises on behalf of their client, up to $50,000. PI-GLD-TS (11/15) Page 2of8 Includes copyrighted material of Insurance Services Office, Inc., with its pei �oRaN r Risk MmagzmentcMsiun REVIEWED & APPROVED BY.- p R. W&Wd Risk Management Analyst PI-GLD-TS (11/15) This coverage extension only applies to rental lease agreements and is excess over any renter's liability insurance of the client. D. Non -Owned Watercraft SECTION I — COVERAGES, COVERAGE A BODILY INJURY AND PROPERTY DAMAGE LIABILITY, 2. Exclusions, g. Aircraft, Auto Or Watercraft, Paragraph (2) is amended to read as follows: (2) A watercraft you do not own that is: (a) Less than 58 feet long; and (b) Not being used to carry persons or property for a charge; This provision applies to any person, who with your consent, either uses or is responsible for the use of a watercraft. This insurance is excess over any other valid and collectible insurance available to the insured whether primary, excess or contingent. E. Damage to Property You Own, Rent or Occupy SECTION I — COVERAGES, COVERAGE A BODILY INJURY AND PROPERTY DAMAGE LIABILITY, 2. Exclusions, j. Damage To Property, Paragraph (1) is deleted in its entirety and replaced with the following: (1) Property you own, rent or occupy, including any costs or expenses incurred by you, or any other person, organization or entity, for repair, replacement, enhancement, restoration or maintenance of such property for any reason, including prevention of injury to a person or damage to another's property, unless the damage to property is caused by your client, up to a $30,000 limit. A client is defined as a person under your direct care and supervision. F. Medical Payments 1. If COVERAGE C MEDICAL PAYMENTS is not otherwise excluded from this Coverage Part the Medical Expense Limit is changed subject to all of the terms of SECTION III — LIMITS OF INSURANCE to the greater of: a. $20,000; or b. The Medical Expense Limit shown in the Declarations of this Coverage Part. 2. Under SECTION I — COVERAGES, COVERAGE C MEDICAL PAYMENTS, Subsection 1. Insuring Agreement, Paragraph a., Item (b) is amended to read: (b) The expenses are incurred and reported to us within three years of the date of the accident; and G. Athletic Activities SECTION I — COVERAGES, COVERAGE C MEDICAL PAYMENTS, 2. Exclusions, Paragraph e. Athletics Activities is deleted in its entirety and replaced with the following: PI-GLD-TS (11/15) Page 3of8 Includes copyrighted material of Insurance Services Office, Inc., with its pei �oRaN r RAMwagzmentcMsiun REVIEWED & APPROVED BY.- p R. Vj&wd Risk Management Analyst PI-GLD-TS (11/15) e. Athletics Activities To a person injured while taking part in athletics. H. Supplementary Payments SECTION I — COVERAGES, SUPPLEMENTARY PAYMENTS — COVERAGES A AND B, Items 1.b. and 1.d. are amended as follows: b. The limit for the cost of bail bonds is changed from $250 to $2,500; and d. The limit for loss of earnings is changed from $250 a day to $500 a day. I. Employee Indemnification Defense Coverage SECTION I — COVERAGES, SUPPLEMENTARY PAYMENTS — COVERAGES A AND B is amended to include the following: We will pay, on your behalf, defense costs incurred by an "employee" in a criminal proceeding. The most we will pay for any "employee" who is directly involved in a criminal proceeding is $25,000 regardless of the numbers of "employees," claims or "suits" brought or persons or organizations making claims or bringing "suits." J. Who is An Insured SECTION II — WHO IS AN INSURED is amended as follows: 1. Newly Acquired or Formed Organization If coverage for newly acquired or formed organizations is not otherwise excluded from this Coverage Part, Paragraph 3.a. is amended to read: a. Coverage under this provision is afforded until the end of the policy period; 2. Each of the following is also an insured: a. Broadened Named Insured — Any organization and subsidiary thereof which you control and actively manage on the effective date of this Coverage Part. However, coverage does not apply to any organization or subsidiary not named in the Declarations as Named Insured, if they are also insured under another similar policy, but for its termination or the exhaustion of its limits of insurance. b. Blanket Additional Insureds When Required by Contract — Any person or organization where required by a written contract executed prior to the occurrence of a loss. Such person or organization is an additional insured for "bodily injury," "property damage" or "personal and advertising injury" but only for liability arising out of the negligence of the named insured. The limits of insurance applicable to these additional insureds are the lesser of the policy limits or those limits specified in a contract or agreement. These limits are included within and not in addition to the limits of insurance shown in the Declarations. The Additional Insured's limits of insurance do not increase our limits of insurance, as described in SECTION III — LIMITS OF INSURANCE. PI-GLD-TS (11/15) Page 4of8 Includes copyrighted material of Insurance Services Office, Inc., with its pei �oRaN r RAMwagzmentcMsiun REVIEWED & APPROVED BY.- p R. Vj&wd Risk Management Analyst PI-GLD-TS (11/15) c. Interns — Your interns only while performing duties related to the conduct of your business. d. Contractors — Any individual or organization under written contract or written agreement with you who provides "staffing services" on your behalf and at your direction for your clients. K. Duties in the Event of Occurrence, Offense, Claim or Suit 1. SECTION IV— COMMERCIAL GENERAL LIABILITY CONDITIONS, 2.a. the requirement that you must see to it that we are notified as soon as practicable of an "occurrence" or an offense, applies only when the "occurrence" or offense is known to: a. You, if you are an individual; b. A partner, if you are a partnership; or c. An "executive officer" or insurance manager, if you are a corporation. 2. SECTION IV— COMMERCIAL GENERAL LIABILITY CONDITIONS, 2. b. the requirement that you must see to it that we receive notice of a claim or "suit" as soon as practicable will not be considered breached unless the breach occurs after such claim or "suit" is known to: a. You, if you are an individual; b. A partner, if you are a partnership; or c. An "executive officer" or insurance manager, if you are a corporation. L. Transfer of Rights of Recovery Against Others To Us SECTION IV — COMMERCIAL GENERAL LIABILITY CONDITIONS, Paragraph 8. Transfer Of Rights Of Recovery Against Others To Us includes the following clarification: Therefore, the insured can waive the insurer's rights of recovery prior to the occurrence of a loss, provided the waiver is made in a written contract. M. Liberalization SECTION IV — COMMERCIAL GENERAL LIABILITY CONDITIONS is amended to include the following additional condition: Liberalization If we revise this endorsement to provide more coverage without additional premium charge, we will automatically provide the additional coverage to all endorsement holders as of the day the revision is effective in your state. N. Unintentional Failure To Disclose Hazards SECTION IV — COMMERCIAL GENERAL LIABILITY CONDITIONS is amended to include the following additional condition: Unintentional Failure To Disclose Hazards It is agreed that, based on our reliance on your representations as to existing hazards, if you should unintentionally fail to disclose all such hazards prior to the beginning of the policy period PI-GLD-TS (11/15) Page 5of8 Includes copyrighted material of Insurance Services Office, Inc., with its pei �oRaN r RAMwagzmentcMsiun REVIEWED & APPROVED BY.- p R. W&Wd Risk Management Analyst PI-GLD-TS (11/15) of this Coverage Part, we shall not deny coverage under this Coverage Part because of such failure. O. Bodily Injury — Mental Anguish SECTION V — DEFINITIONS, Paragraph 3. is amended to read: "Bodily injury": a. Means bodily injury, sickness or disease sustained by a person, and includes mental anguish resulting from any of these; and b. Except for mental anguish, includes death resulting from the foregoing (Item a. above) at any time. P. Personal and Advertising Injury — Abuse of Process, Discrimination If COVERAGE B PERSONAL AND ADVERTISING INJURY LIABILITY COVERAGE is not otherwise excluded from this Coverage Part, the definition of "personal and advertising injury" is amended as follows: 1. SECTION V — DEFINITIONS, Paragraph 14., Item b. is revised to read: b. Malicious prosecution or abuse of process; 2. SECTION V— DEFINITIONS, Paragraph 14. is amended to include the following: "Personal and advertising injury" also means discrimination based on race, color, religion, sex, age or national origin, except when: a. Done intentionally by or at the direction of, or with the knowledge or consent of: (1) Any insured; or (2) Any executive officer, director, stockholder, partner or member of the insured; or b. Directly or indirectly related to the employment, former or prospective employment, termination of employment, or application for employment of any person or persons by an insured; or c. Directly or indirectly related to the sale, rental, lease or sublease or prospective sale, rental, lease or sub -lease of any room, dwelling or premises by or at the direction of any insured; or d. Insurance for such discrimination is prohibited by or held in violation of law, public policy, legislation, court decision or administrative ruling. The above does not apply to fines or penalties imposed because of discrimination. Q. Section IV — Commercial General Liability Conditions is amended by the addition of the following: The following language is added to Item 4. Other Insurance: Insurance under this endorsement is primary to and non-contributory with any other insurance maintained by the person or organization (Additional Insured), except for loss resulting from the sole negligence of that person or organization. PI-GLD-TS (11/15) Page 6 of 8 Includes copyrighted material of Insurance Services Office, Inc., with its pei �ortaN Risk Mmagzmentamsiun REVIEWED & APPROVED BY. - Risk Management Analyst PI-GLD-TS (11/15) This condition applies even if other valid and collectible insurance is available to the Additional Insured for a loss or "occurrence" we cover for this Additional Insured. R. Staffing Services Exclusions The following exclusions are added to SECTION I — COVERAGES, COVERAGE A BODILY INJURY AND PROPERTY DAMAGE: Actions Or Activities Of PEO Worker "Bodily injury" or "property damage" arising from the actions or activities of any "PEO worker". Professional Services Exclusion "Bodily injury" or "property damage" due to the rendering of or failure to render any professional service. This exclusion does not apply to your liability for "bodily injury" or "property damage" arising out of your "employee's" providing or failing to provide professional health care services to another of your "employees", but no "employee" is an insured for his or her providing or failure to provide such professional health care services. Wrongful Acts "Bodily injury" or "property damage" arising from a wrongful act in the rendering or failure to render services to or for your client. For the purposes of this exclusion, wrongful act shall mean any actual or alleged act, error, or omission, misstatement, or misleading statement in the course of providing "staffing services" to your clients by you or by any person for whose acts you are legally responsible. SECTION I — COVERAGES, COVERAGE B PERSONAL AND ADVERTISING INJURY LIABILITY COVERAGE is amended as follows: 1. Exclusion k. does not apply. 2. Exclusions a., b., e., f., g., h., i., I., and p. do not apply to any insured who did not personally acquiesce in or remain passive after having personal knowledge of such conduct. Our obligation to pay shall begin once the full extent of the assets of the responsible insured has been exhausted and once the Deductible as shown in the Declarations of the policy has been satisfied. 3. The following exclusions are added to Paragraph 2. Exclusions: Actions Or Activities Of PEO Worker "Personal and advertising injury" arising from the actions or activities of any "PEO worker". Professional Services Exclusion "Personal and advertising injury" due to the rendering of or failure to render any professional service. Wrongful Acts "Personal and advertising injury" arising from a wrongful act in the rendering or failure to render services to or for your client. PI-GLD-TS (11/15) Page 7of8 Includes copyrighted material of Insurance Services Office, Inc., with its pei �oRaN r Risk MmaganadDMsiun REVIEWED & APPROVED BY.- p R. Vj&wd Risk Management Analyst PI-GLD-TS (11/15) For the purposes of this exclusion, wrongful act shall mean any actual or alleged act, error, or omission, misstatement, or misleading statement in the course of providing "staffing services" to your clients by you or by any person for whose acts you are legally responsible. S. Staffing Services Definitions 1. SECTION V — DEFINITIONS, Paragraph 5. is revised to read: "Employee" includes but is not limited to a "leased worker" and a "staffing service employee". "Employee" does not include a "temporary worker" or a "PEO worker". 2. The following definitions are added to SECTION V — DEFINITIONS: a. "PEO service" means staffing related services as a Professional Employer Organization (PEO) you provide to your clients and to "PEO workers" in connection with employment of such workers. b. "PEO worker" means a person you lease to your client under a written "PEO service" agreement or contract. c. "Staffing Services" means services provided by a staffing company to their clients including but not limited to: (1) Fulfillment of any of the administrative functions which would otherwise be normally fulfilled by an employer's human resource function; (2) Staffing related administrative services provided by an Administrative Services Organization (ASO); (3) "PEO service"; (4) Staffing related services provided to your clients for the recruitment, selection and placement of a person for employment with a client. (5) Temporary, contingent or contract placement services; (6) Vendor Management Service (VMS), means the facilitation, purchase and management of "staffing services" for clients including the placement and fulfillment of orders for "staffing service employees"; (7) Services performed on behalf of your client by a "staffing service employee" who is not a direct hire or permanent placement; (8) Services performed for a client company to supply that client company with a "staffing service employee". d. "Staffing service employee" means a person who is furnished by you to your client to perform the duties to which you have agreed. PI-GLD-TS (11/15) Page 8 of 8 Includes copyrighted material of Insurance Services Office, Inc., with its pei HortaN RiskMmaganedDMsian 3 - REVIEWED & APPROVED BY.- `, Risk Management Analyst ACCORD® CERTIFICATE OF LIABILITY INSURANCE DATE(MM/DD/YYYY) 3/28/2024 THIS CERTIFICATE IS ISSUED AS A MATTER OF INFORMATION ONLY AND CONFERS NO RIGHTS UPON THE CERTIFICATE HOLDER. THIS CERTIFICATE DOES NOT AFFIRMATIVELY OR NEGATIVELY AMEND, EXTEND OR ALTER THE COVERAGE AFFORDED BY THE POLICIES BELOW. THIS CERTIFICATE OF INSURANCE DOES NOT CONSTITUTE A CONTRACT BETWEEN THE ISSUING INSURER(S), AUTHORIZED REPRESENTATIVE OR PRODUCER, AND THE CERTIFICATE HOLDER. IMPORTANT: If the certificate holder is an ADDITIONAL INSURED, the policy(ies) must have ADDITIONAL INSURED provisions or be endorsed. If SUBROGATION IS WAIVED, subject to the terms and conditions of the policy, certain policies may require an endorsement. A statement on his certificate*does not confer rights to the certi fic r e` Agency LLC 20 North ingale Road Acevedo Schaumburg IL 60173 Date. 2024 NAME: NIC De" rralo PHONE FAX A/C No Ext : (847) 463-7233 A/C, No): (847) 440-9126 E-MAIL i ni . efr n es o MarshMMA.com Eft( FORDING COVERAGE NAIC# INSURERA: Philadelphia Indemnity Insuran 18058 ved_ i i INSURED INFOINC-02 INSURERB: Wesco Insurance Company 25011 Infojini, Inc. 10015 Old Columbia Road, Suite B215 INsuRERc: Tokio Marine Specialty Insuran 23850 INSURERD: Technology Insurance Company 42376 Columbia MD 21046 INSURER E INSURER F COVERAGES CERTIFICATE NUMBER: 1069624857 REVISION NUMBER: THIS IS TO CERTIFY THAT THE POLICIES OF INSURANCE LISTED BELOW HAVE BEEN ISSUED TO THE INSURED NAMED ABOVE FOR THE POLICY PERIOD INDICATED. NOTWITHSTANDING ANY REQUIREMENT, TERM OR CONDITION OF ANY CONTRACT OR OTHER DOCUMENT WITH RESPECT TO WHICH THIS CERTIFICATE MAY BE ISSUED OR MAY PERTAIN, THE INSURANCE AFFORDED BY THE POLICIES DESCRIBED HEREIN IS SUBJECT TO ALL THE TERMS, EXCLUSIONS AND CONDITIONS OF SUCH POLICIES. LIMITS SHOWN MAY HAVE BEEN REDUCED BY PAID CLAIMS. INSR LTR TYPE OF INSURANCE ADDL INSD SUBR WVD POLICYNUMBER POLICY EFF MM/DD POLICY EXP MM/DD LIMITS A X COMMERCIAL GENERAL LIABILITY Y Y PHPK2660718 2/28/2024 2/28/2025 EACH OCCURRENCE $ 2,000,000 CLAIMS -MADE OCCUR DAMAGE TO RENTED PREMISES Ea occurrence $ 100,000 MED EXP (Any one person) $ 10,000 PERSONAL & ADV INJURY $ 2,000,000 GEN'L AGGREGATE LIMIT APPLIES PER: GENERAL AGGREGATE $ 3,000,000 POLICY ❑ PRO- JECT LOC ❑ PRODUCTS - COMP/OP AGG $ 3,000,000 $ OTHER: C AUTOMOBILE LIABILITY PPK2661318 2/28/2024 2/28/2025 COMBINED SINGLE LIMIT Ea accident $ 5,000,000 BODILY INJURY (Per person) $ ANY AUTO OWNED SCHEDULED AUTOS ONLY AUTOS BODILY INJURY (Per accident) $ X PROPERTY DAMAGE Per accident $ HIRED X NON -OWNED AUTOS ONLY AUTOS ONLY A X UMBRELLA LIAB X OCCUR PHUB902356 2/28/2024 2/28/2025 EACH OCCURRENCE $ 10,000,000 AGGREGATE $ 10,000,000 EXCESS LAB CLAIMS -MADE DED X RETENTION $ 1 n nnn $ B D WORKERS COMPENSATION AND EMPLOYERS' LIABILITY Y / N WWC3704021 TWC4400083 2/28/2024 2/28/2024 2/28/2025 2/28/2025 X PER OTH- STATUTE ER ANYPROPRIETOR/PARTNER/EXECUTIVE E.L. EACH ACCIDENT $ 1,000,000 OFFICER/MEMBER EXCLUDED? FY] N/A E.L. DISEASE - EA EMPLOYEE $ 1,000,000 (Mandatory in NH) If yes, describe under DESCRIPTION OF OPERATIONS below E.L. DISEASE - POLICY LIMIT $ 1,000,000 A Crime (Loss of Client's Property) PHPK2660718 2/28/2024 2/28/2025 Limit: 5,000,000 A A Professional Liability Tech E&O PHPK2660718 PHPK2659923 2/28/2024 2/28/2024 2/28/2025 2/28/2025 Agg: 4,000,000 Agg: 10,000,000 Occ: 2,000,000 Occ: 10,000,000 DESCRIPTION OF OPERATIONS / LOCATIONS / VEHICLES (ACORD 101, Additional Remarks Schedule, maybe attached if more space is required) Workers Compensation and Employers' Liability: Any Proprietor/Partner/Executive Officer/Member, as listed on the policy, is excluded. Cyber Liability- PHSD1860742 - Effective: 2/28/2024 - Expiration: 2/28/2025 - Carrier: Philadelphia Indemnity Insurance Company Each Occurrence Limit: $1,000,000 / General Aggregate: $5,000,000 Excess Cyber Liability - EK13515280 - Effective: 2/28/2024 - Expiration: 2/28/2025 - Carrier: Scottsdale Indemnity Company Per Occurrence Limit / General Aggregate: $5,000,000 (Follows form over Lead Cyber Policy) See Attached... CERTIFICATE HOLDER CANCELLATION SHOULD ANY OF THE ABOVE DESCRIBED POLICIES BE CANCELLED BEFORE THE EXPIRATION DATE THEREOF. NOTICE WILL BE DELIVERED IN ACCORDANCE WITH THE POLICY PRC City of Santa Ana RAManagmumtDMslcrn 20 Civic Center Plaza =f E +REVIEWED&APPROVEDBY: AUTHORIZED REP ESENTATIVE e Santa Ana CA 92701 of I 1 " Disk Management Specialist © 1988-2015 ACORD ACORD 25 (2016103) The ACORD name and logo are registered marks of ACORD AGENCY CUSTOMER ID: INFOINC-02 LOC #: ADDITIONAL REMARKS SCHEDULE AGENCY Marsh & McLennan Agency LLC POLICY NUMBER CARRIER I NAIC CODE NAMED INSURED infojini, Inc. 10015 Old Columbia Road, Suite B215 Columbia MD 21046 EFFECTIVE DATE: Page 1 of 1 ADDITIONAL REMARKS THIS ADDITIONAL REMARKS FORM IS A SCHEDULE TO ACORD FORM, FORM NUMBER: 25 FORM TITLE: CERTIFICATE OF LIABILITY INSURANCE Employment Practices Liability Coverage- PHPK2660718 - Effective: 2/28/2024 - Expiration: 2/28/2025 - Carrier: Philadelphia Indemnity Insurance Company - Per Occurrence Limit: $3,000,000 / Aggregate: $3,000,000 Umbrella follows form over General Liability, Professional Liability, and Employers Liability. ERISA/Fidelity coverage included in the Crime Policy: $1,000,000 Limit. Insured owns no autos. It is agreed that the following are added as Additional Insureds, when required by written contract, on the General Liability on a primary and non-contributory basis with respect to operations performed by the Named Insured in connection with this project: 1.) The City of Santa Ana, its officers, officials, employees, and volunteers A Waiver of Subrogation in favor of the Additional Insureds applies to the General Liability policy, when required by written contract and where allowed by law. oR.N a Risk ManagmumtDMsian f ' REVIEWED & APPROVED BY: °Afg Aezv 1" Risk Management Specialist ACORD 101 (2008101) © 2008 ACORD The ACORD name and logo are registered marks of ACORD WORKERS COMPENSATION AND EMPLOYERS LIABILITY INSURANCE POLICY WC 00 03 13 (Ed. 04-84) WAIVER OF OUR RIGHT TO RECOVER FROM OTHERS ENDORSEMENT We have the right to recover our payments from anyone liable for an injury covered by this policy. We will not enforce our right against the person or organization named in the Schedule. (This agreement applies only to the extent that you perform work under a written contract that requires you to obtain this agreement from us.) This agreement shall not operate directly or indirectly to benefit anyone not named in the Schedule. Schedule Any person or organization as required by written contract This endorsement changes the policy to which it is attached and is effective on the date issued unless otherwise stated. (The information below is required only when this endorsement is issued subsequent to preparation of the policy.) Endorsement Effective 2/28/2024 Policy No. WWC3704021 Endors Insured Infojini, Inc P RAManaganentDfviaian Insurance Company Wesco Insurance Company f e� REmEwEo&APPROVED BY. Countersigned by Afge 1 " Disk Management Specialist WC000313 (Ed. 04-84) POLICY NUMBER: PHPK2660718 COMMERCIAL GENERAL LIABILITY CG 20 26 04 13 THIS ENDORSEMENT CHANGES THE POLICY. PLEASE READ IT CAREFULLY. ADDITIONAL INSURED - DESIGNATED PERSON OR ORGANIZATION This endorsement modifies insurance provided under the following: COMMERCIAL GENERAL LIABILITY COVERAGE PART Name Of Additional Insured Person(s) Or Organization(s): Any person or organization where required by a written contract executed prior to the occurrence of a loss. Such person or organization is an additional Insured for `bodily injury", "property damage" or "personal and advertising injury" but only for liability arising out of the negligence of the Named Insured. Information required to complete this Schedule, if not shown above, will be shown in the Declarations. A. Section II — Who Is An Insured is amended to include as an additional insured the person(s) or organization(s) shown in the Schedule, but only with respect to liability for "bodily injury", "property damage" or "personal and advertising injury" caused, in whole or in part, by your acts or omissions or the acts or omissions of those acting on your behalf: 1. In the performance of your ongoing operations; or 2. In connection with your premises owned by or rented to you. However: 1. The insurance afforded to such additional insured only applies to the extent permitted by law; and 2. If coverage provided to the additional insured is required by a contract or agreement, the insurance afforded to such additional insured will not be broader than that which you are required by the contract or agreement to provide for such additional insured. B. With respect to the insurance afforded to these additional insureds, the following is added to Section III — Limits Of Insurance: If coverage provided to the additional insured is required by a contract or agreement, the most we will pay on behalf of the additional insured is the amount of insurance: 1. Required by the contract or agreement; or 2. Available under the applicable Limits of Insurance shown in the Declarations; whichever is less. This endorsement shall not increase the applicable Limits of Insurance shown in the Declarations. oR,N a Risk ManagementDMsian °� f ' REVIEWED & APPROVED BY. Aezv 1" Risk Management Specialist y NJ CG 20 26 04 13 © Insurance Services Office, Inc., 2012 Page 1 of 1 PI-GLD-TS (11/15) of this Coverage Part, we shall not deny coverage under this Coverage Part because of such failure. O. Bodily Injury — Mental Anguish SECTION V — DEFINITIONS, Paragraph 3. is amended to read: "Bodily injury": a. Means bodily injury, sickness or disease sustained by a person, and includes mental anguish resulting from any of these; and b. Except for mental anguish, includes death resulting from the foregoing (Item a. above) at any time. P. Personal and Advertising Injury — Abuse of Process, Discrimination If COVERAGE B PERSONAL AND ADVERTISING INJURY LIABILITY COVERAGE is not otherwise excluded from this Coverage Part, the definition of "personal and advertising injury" is amended as follows: 1. SECTION V — DEFINITIONS, Paragraph 14., Item b. is revised to read: b. Malicious prosecution or abuse of process; 2. SECTION V — DEFINITIONS, Paragraph 14. is amended to include the following: "Personal and advertising injury" also means discrimination based on race, color, religion, sex, age or national origin, except when: a. Done intentionally by or at the direction of, or with the knowledge or consent of: (1) Any insured; or (2) Any executive officer, director, stockholder, partner or member of the insured; or b. Directly or indirectly related to the employment, former or prospective employment, termination of employment, or application for employment of any person or persons by an insured; or c. Directly or indirectly related to the sale, rental, lease or sublease or prospective sale, rental, lease or sub -lease of any room, dwelling or premises by or at the direction of any insured; or d. Insurance for such discrimination is prohibited by or held in violation of law, public policy, legislation, court decision or administrative ruling. The above does not apply to fines or penalties imposed because of discrimination. Q. Section IV — Commercial General Liability Conditions is amended by the addition of the following: The following language is added to Item 4. Other Insurance: Insurance under this endorsement is primary to and non-contributory with any other insurance maintained by the person or organization (Additional Insured), except for loss resi negligence of that person or organization. RAManaganentDMsian f e ° REVIEWED & APPROVED BY. PI-GLD-TS (11/15) 1Afg e I Page 6 of 8 Disk Management Specialist Includes copyrighted material of Insurance Services Office, Inc., with its pV NJ PI-GLD-TS (11/15) This condition applies even if other valid and collectible insurance is available to the Additional Insured for a loss or "occurrence" we cover for this Additional Insured. R. Staffing Services Exclusions The following exclusions are added to SECTION I — COVERAGES, COVERAGE A BODILY INJURY AND PROPERTY DAMAGE: Actions Or Activities Of PEO Worker "Bodily injury" or "property damage" arising from the actions or activities of any "PEO worker". Professional Services Exclusion "Bodily injury" or "property damage" due to the rendering of or failure to render any professional service. This exclusion does not apply to your liability for "bodily injury" or "property damage" arising out of your "employee's" providing or failing to provide professional health care services to another of your "employees", but no "employee" is an insured for his or her providing or failure to provide such professional health care services. Wrongful Acts "Bodily injury" or "property damage" arising from a wrongful act in the rendering or failure to render services to or for your client. For the purposes of this exclusion, wrongful act shall mean any actual or alleged act, error, or omission, misstatement, or misleading statement in the course of providing "staffing services" to your clients by you or by any person for whose acts you are legally responsible. SECTION I — COVERAGES, COVERAGE B PERSONAL AND ADVERTISING INJURY LIABILITY COVERAGE is amended as follows: 1. Exclusion k. does not apply. 2. Exclusions a., b., e., f., g., h., i., I., and p. do not apply to any insured who did not personally acquiesce in or remain passive after having personal knowledge of such conduct. Our obligation to pay shall begin once the full extent of the assets of the responsible insured has been exhausted and once the Deductible as shown in the Declarations of the policy has been satisfied. 3. The following exclusions are added to Paragraph 2. Exclusions: Actions Or Activities Of PEO Worker "Personal and advertising injury" arising from the actions or activities of any "PEO worker". Professional Services Exclusion "Personal and advertising injury" due to the rendering of or failure to render any professional service. Wrongful Acts "Personal and advertising injury" arising from a wrongful act in the rendering services to or for your client. RAManaganentDMsian f e ° REVIEWED & APPROVED BY. PI-GLD-TS (11/15) 1All Afg e I Page 7 of 8 Disk Management Specialist Includes copyrighted material of Insurance Services Office, Inc., with its pV NJ POLICY NUMBER: PHPK2660718 COMMERCIAL GENERAL LIABILITY CG 24 04 05 09 WAIVER OF TRANSFER OF RIGHTS OF RECOVERY AGAINST OTHERS TO US This endorsement modifies insurance provided under the following: COMMERCIAL GENERAL LIABILITY COVERAGE PART PRODUCTS/COMPLETED OPERATIONS LIABILITY COVERAGE PART SCHEDULE Name Of Person Or Organization: Any person or organization who you are required to add by written contract which is executed prior to the occurrence of a loss to waive your rights of recovery, except for a loss resulting from the sole negligence from that person or organization. Information required to complete this Schedule, if not shown above, will be shown in the Declarations. The following is added to Paragraph 8. Transfer Of Rights Of Recovery Against Others To Us of Section IV — Conditions: We waive any right of recovery we may have against the person or organization shown in the Schedule above because of payments we make for injury or damage arising out of your ongoing operations or "your work" done under a contract with that person or organization and included in the "products - completed operations hazard". This waiver applies only to the person or organization shown in the Schedule above. oR,N a Risk ManagementDMslcn °� f ' REVIEWED & APPROVED BY. Aezv 1" Risk Management Specialist y NJ CG 24 04 05 09 © Insurance Services Office, Inc., 2008 Page 1 of 1 POLICY# PHPK2660718 PI-MANU-1 (01/00) THIS ENDORSEMENT CHANGES THE POLICY. PLEASE READ IT CAREFULLY BLANKET ADDITIONAL INSURED ENDORSEMENT (Including Waiver of Subrogation and primary/ non-contributory) This endorsement modifies and is subject to the insurance provided under the following: STAFFING SERVICE PROFESSIONAL LIABILITY COVERAGE FORM STAFFING SERVICE PROFESSIONAL LIABILITY COVERAGE FORM CLAIMS MADE COVERAGE FORM A. The following is added to SECTION II - WHO IS AN INSURED: Any person or organization where required by contract executed prior to a loss is an insured, but only with respect to that person's or organization's liability for "damages" arising out of a "wrongful act" during the rendering of "staffing services". B. Paragraph I. in SECTION IV. CONDITIONS is deleted in its entirety and replaced with the following: Transfer of Rights of Recovery Against Others To Us If the insured has rights to recover all or part of any payment we have made under this Coverage Part, those rights are transferred to us. The insured must do nothing after loss to impair them. At our request, the insured will bring "suit" or transfer those rights to us and help us enforce them. The insured can waive the insurer's rights of recovery prior to the occurrence of a loss, provided the waiver is made in a contract. WHERE REQUIRED BY WRITTEN CONTRACT, THIS INSURANCE IS PRIMARY, WITH ANY INSURANCE OR SELF-INSURANCE PROGRAM MAINTAINED BY THE NAME OF PERSON OR ORGANIZATION DESCRIBED ABOVE BEING NON-CONTRIBUTING EXCEPTING LOSS RESULTING FROM THE SOLE NEGLIGENCE OF THE NAME OF PERSON OR ORGANIZATION DESCRIBED IN THE ABOVE. All other terms and conditions of this Policyremain unchanged. Rule D&A APPnent ROVED 9 � r E � REVIEWED & AaPROVED BY. x `_1 " Risk Management Specialist Page 1 of 2 DATE(MM/DD/YYYY) A�" CERTIFICATE OF LIABILITY INSURANCE 3/26/2025 THIS CERTIFICATE IS ISSUED AS A MATTER OF INFORMATION ONLY AND CONFERS NO RIGHTS UPON THE CERTIFICATE HOLDER. THIS CERTIFICATE DOES NOT AFFIRMATIVELY OR NEGATIVELY AMEND, EXTEND OR ALTER THE COVERAGE AFFORDED BY THE POLICIES BELOW. THIS CERTIFICATE OF INSURANCE DOES NOT CONSTITUTE A CONTRACT BETWEEN THE ISSUING INSURER(S), AUTHORIZED REPRESENTATIVE OR PRODUCER,AND THE CERTIFICATE HOLDER. IMPORTANT: If the certificate holder is an ADDITIONAL INSURED,the policy(ies)must have ADDITIONAL INSURED provisions or be endorsed. If SUBROGATION IS WAIVED, subject to the terms and conditions of the policy, certain policies may require an endorsement. A statement on this certificate does not confer rights to the certificate holder in lieu of such endorsement(s). PRODUCER CONTACT NAME: Laura Karr Marsh &McLennan Agency LLC PHONE g47 247-3042 Fvc,N°:(847 440-9126 20 North Martingale Road A/C No Ext: ( ) ) Schaumburg IL 60173 ADDE-MRESS: Laura.Karr@MarshMMA.com INSURER(S)AFFORDING COVERAGE NAIC# INSURERA: Philadelphia Indemnity Insuran 18058 INSURED INFOINC-02 INSURERB:Tokio Marine Specialty Insuran 23850 Infojini, Inc. 10015 Old Columbia Road, Suite B215 INsuRERc:Technology Insurance Company 42376 Columbia MD 21046 INSURERD:Wesco Insurance Company 25011 INSURER E: INSURER F: COVERAGES CERTIFICATE NUMBER:1935757151 REVISION NUMBER: THIS IS TO CERTIFY THAT THE POLICIES OF INSURANCE LISTED BELOW HAVE BEEN ISSUED TO THE INSURED NAMED ABOVE FOR THE POLICY PERIOD INDICATED. NOTWITHSTANDING ANY REQUIREMENT, TERM OR CONDITION OF ANY CONTRACT OR OTHER DOCUMENT WITH RESPECT TO WHICH THIS CERTIFICATE MAY BE ISSUED OR MAY PERTAIN, THE INSURANCE AFFORDED BY THE POLICIES DESCRIBED HEREIN IS SUBJECT TO ALL THE TERMS, EXCLUSIONS AND CONDITIONS OF SUCH POLICIES.LIMITS SHOWN MAY HAVE BEEN REDUCED BY PAID CLAIMS. INSR TYPE OF INSURANCE ADDL SUBR POLICY EFF POLICY EXP LIMITS LTR INSD WVD POLICY NUMBER MM/DD MM/DD A X COMMERCIAL GENERAL LIABILRY Y Y PHPK2660718005 2/28/2025 2/28/2026 EACH OCCURRENCE $2,000,000 CLAIMS-MADE � OCCUR PREMISES DAMAGE TO PREMISES Ea occurrence) ccurrence $100,000 MED EXP(Any one person) $10,000 PERSONAL&ADV INJURY $2,000,000 GEN'L AGGREGATE LIMIT APPLIES PER: GENERAL AGGREGATE $3,000,000 X POLICY� PRO- � LOC PRODUCTS-COMP/OP AGG $3,000,000 OTHER: $ B AUTOMOBILE LIABILITY PPK2661318005 2/28/2025 2/28/2026 COMBINED SINGLE LIMIT $5,000,000 Ea accident ANY AUTO BODILY INJURY(Per person) $ OWNED SCHEDULED BODILY INJURY(Per accident) $ AUTOS ONLY AUTOS X HIRED X NON-OWNED FIR ERTYDAMAGE $ AUTOS ONLY AUTOS ONLY Per accident A X UMBRELLA LIAB X OCCUR PHUB902356005 2/28/2025 2/28/2026 EACH OCCURRENCE $10,000,000 EXCESS LAB CLAIMS-MADE AGGREGATE $10,000,000 DED X RETENTION$1 n nnn $ C WORKERS COMPENSATION TVVC4580750 2/28/2025 2/28/2026 X PER OTH- D AND EMPLOYERS'LIABILITY Y/N WVVC3771345 2/28/2025 2/28/2026 STATUTE1 ER ANYPROPRIETOR/PARTNER/EXECUTIVE N/A E.L.EACH ACCIDENT $1,000,000 OFFICE R/M EMBER EXCLUDED? (Mandatory in NH) E.L.DISEASE-EA EMPLOYEE $1,000,000 If yes,describe under DESCRIPTION OF OPERATIONS below E.L.DISEASE-POLICY LIMIT $1,000,000 A Crime(Loss of Client's Property) PHPK2660718005 2/28/2025 2/28/2026 Agg:5,000,000 OCC:5,000,000 A Professional Liability PHPK2660718005 2/28/2025 2/28/2026 Agg:4,000,000 Occ:2,000,000 A Tech E&O PHPK2659923005 2/28/2025 2/28/2026 Agg:10,000,000 OCC:10,000,000 Di itall si ned DESCRIPTION OF OPERATIONS/LOCATIONS/VEHICLES (ACORD 101,Additional Remarks Schedule,may be attached if more space is required) U ran byTu Tran Proof of Insurance. Nguyen Workers Compensation and Employers'Liability:Any Proprietor/Partner/Executive Officer/Member,as listed on the policy,is excluded. N g U yen Date:2025.04.01 15:47:54-07'00' Employment Practices Liability Coverage-PHPK2660718005-Effective:2/28/2025-Expiration:2/28/2026-Carrier: Philadelphia Indemnity Insurance Company-Per Occurrence Limit:$3,000,000/Aggregate:$3,000,000 Umbrella follows form over General Liability, Professional Liability,and Employers Liability. APPROVED See Attached... By Tu Tran Nguyen at 3:47 pm,Apr 01,2025 CERTIFICATE HOLDER CANCELLATION SHOULD ANY OF THE ABOVE DESCRIBED POLICIES BE CANCELLED BEFORE THE EXPIRATION DATE THEREOF, NOTICE WILL BE DELIVERED IN City of Santa Ana ACCORDANCE WITH THE POLICY PROVISIONS. Attention: Information Technology Department 20 Civic Center Plaza AUTHORIZED REPRESENTATIVE Santa Ana CA 92701 ©1988-2015 ACORD CORPORATION. All rights reserved. ACORD 25(2016/03) The ACORD name and logo are registered marks of ACORD AGENCY CUSTOMER ID: INFOINC-02 LOC#: ,a`oRo ADDITIONAL REMARKS SCHEDULE Page 1 of 1 AGENCY NAMED INSURED Marsh&McLennan Agency LLC Infojini, Inc. 10015 Old Columbia Road,Suite B215 POLICY NUMBER Columbia MD 21046 CARRIER NAIC CODE EFFECTIVE DATE: ADDITIONAL REMARKS THIS ADDITIONAL REMARKS FORM IS A SCHEDULE TO ACORD FORM, FORM NUMBER: 25 FORM TITLE: CERTIFICATE OF LIABILITY INSURANCE ERISA/Fidelity coverage included in the Crime Policy:$1,000,000 Limit. Insured owns no autos. It is agreed that City of Santa Ana,its City Council,officers,officials,employees,agents,and volunteers are added as Additional Insureds,when required by written contract,on the General Liability on a primary and non-contributory basis with respect to operations performed by the Named Insured in connection with this project. A Waiver of Subrogation in favor of City of Santa Ana,its City Council,officers,officials,employees,agents,and volunteers applies to the Workers Compensation, General Liability, Professional Liability,and Automobile Liability policies,when required by written contract and where allowed by law. ACORD 101 (2008/01) ©2008 ACORD CORPORATION. All rights reserved. The ACORD name and logo are registered marks of ACORD PI-TS-013 (05/12) THIS ENDORSEMENT CHANGES THE POLICY. PLEASE READ IT CAREFULLY. BLANKET ADDITIONAL INSURED ENDORSEMENT (Including Waiver of Subrogation) This endorsement modifies and is subject to the insurance provided under the following: STAFFING SERVICE PROFESSIONAL LIABILITY COVERAGE FORM STAFFING SERVICE PROFESSIONAL LIABILITY COVERAGE FORM CLAIMS MADE COVERAGE FORM A. The following is added to SECTION II—WHO IS AN INSURED: Any person or organization where required by contract executed prior to a loss is an insured, but only with respect to that person's or organization's liability for"damages" arising out of a "wrongful act" during the rendering of"staffing services". B. Paragraph I. in SECTION IV. CONDITIONS is deleted in its entirety and replaced with the following: Transfer of Rights of Recovery Against Others To Us If the insured has rights to recover all or part of any payment we have made under this Coverage Part, those rights are transferred to us. The insured must do nothing after loss to impair them. At our request, the insured will bring "suit"or transfer those rights to us and help us enforce them. The insured can waive the insurer's rights of recovery prior to the occurrence of a loss, provided the waiver is made in a contract. ©2012 Philadelphia Indemnity Insurance Company Page 1 of 1 PI-GLD-TS (11/15) THIS ENDORSEMENT CHANGES THE POLICY. PLEASE READ IT CAREFULLY. GENERAL LIABILITY DELUXE ENDORSEMENT: TEMPORARY STAFFING This endorsement modifies insurance provided under the following: COMMERCIAL GENERAL LIABILITY COVERAGE PART It is understood and agreed that the following extensions only apply in the event that no other specific coverage for the indicated loss exposure is provided under this policy. If such specific coverage applies, the terms, conditions and limits of that coverage are the sole and exclusive coverage applicable under this policy, unless otherwise noted on this endorsement. The following is a summary of the Limits of Insurance and additional coverage provided by this endorsement. For complete details on specific coverages, consult the policy contract wording. Coverage Applicable Limit of Insurance Page Damage to Premises Rented to You $1,000,000 2 Expected or Intended Injury—Property Damage Included 2 Limited Rental Lease Agreement Contractual Liability $50,000 2 Non-Owned Watercraft Less than 58 feet 3 Damage to Property You Own, Rent or Occupy $30,000 3 Medical Payments $20,000 3 Medical Payments Reporting Period 3 Years 3 Athletic Activities Amended 3 Supplementary Payments—Bail Bonds $2,500 4 Supplementary Payments—Loss of Earnings $500 per day 4 Employee Indemnification Defense Coverage $25,000 4 Who Is An Insured Included 4 Additional Insured—Newly Acquired or Formed Organization Additional Insured— Broadened Named Insured Additional Insured— Blanket Additional Insureds When Required by Contract Duties in the Event of Occurrence, Offense, Claim or Suit Included 4 Transfer of Rights of Recovery Against Others To Us Clarification 5 Liberalization Included 5 Unintentional Failure to Disclose Hazards Included 5 Bodily Injury— Includes Mental Anguish Included 5 Personal and Advertising Injury— Includes Abuse of Process, Included 6 Discrimination Other Insurance— Primary Clarification Clarification 6 PI-GLD-TS (11/15) Page 1 of 8 Includes copyrighted material of Insurance Services Office, Inc., with its permission. PI-GLD-TS (11/15) Staffing Services Exclusions Clarification 7 Staffing Services Definitions Clarification 8 A. Damage to Premises Rented to You If damage by fire to premises rented to you is not otherwise excluded from this Coverage Part: 1. The Damage To Premises Rented To You Limit section of the Declarations is amended to the greater of: a. $1,000,000; or b. The amount shown in the Declarations as the Damage to Premises Rented to You Limit. This is the most we will pay for all damage proximately caused by the same event, whether such damage results from fire, lightning, explosion, smoke, or leaks from automatic fire protective systems or any combination thereof; 2. The word fire is changed to fire, lightning, explosion, smoke, or leakage from automatic fire protective systems where it appears in: a. The last paragraph of SECTION I—COVERAGES, COVERAGE A BODILY INJURY AND PROPERTY DAMAGE LIABILITY, Subsection 2. Exclusions; b. SECTION III—LIMITS OF INSURANCE, Paragraph 6.; and c. SECTION V—DEFINITIONS, Paragraph 9.a.; and 3. The words fire insurance are changed to insurance for fire, lightning, explosion, smoke, or leakage from automatic fire protective systems where it appears in SECTION IV— COMMERCIAL GENERAL LIABILITY CONDITIONS, Subsection 4. Other Insurance, Paragraph b. Excess Insurance. B. Expected or Intended Injury— Property Damage SECTION I—COVERAGES, COVERAGE A BODILY INJURY AND PROPERTY DAMAGE LIABILITY, 2. Exclusions, Paragraph a. Expected Or Intended Injury is deleted in its entirety and replaced by the following: a. Expected Or Intended Injury "Bodily injury" or"property damage" expected or intended from the standpoint of the insured. This exclusion does not apply to"bodily injury"or"property damage" resulting from the use of reasonable force to protect persons or property. C. Limited Rental Lease Agreement Contractual Liability SECTION I—COVERAGES, COVERAGE A BODILY INJURY AND PROPERTY DAMAGE LIABILITY, 2. Exclusions, Paragraph b. Contractual Liability is amended by adding the following: Based on the named insured's request at the time of claim, we agree to indemnify the named insured for their liability assumed in a contract or agreement regarding the rental or lease of a premises on behalf of their client, up to $50,000. PI-GLD-TS (11/15) Page 2 of 8 Includes copyrighted material of Insurance Services Office, Inc., with its permission. PI-GLD-TS (11/15) This coverage extension only applies to rental lease agreements and is excess over any renter's liability insurance of the client. D. Non-Owned Watercraft SECTION I—COVERAGES, COVERAGE A BODILY INJURY AND PROPERTY DAMAGE LIABILITY, 2. Exclusions, g. Aircraft, Auto Or Watercraft, Paragraph (2) is amended to read as follows: (2) A watercraft you do not own that is: (a) Less than 58 feet long; and (b) Not being used to carry persons or property for a charge; This provision applies to any person, who with your consent, either uses or is responsible for the use of a watercraft. This insurance is excess over any other valid and collectible insurance available to the insured whether primary, excess or contingent. E. Damage to Property You Own, Rent or Occupy SECTION I—COVERAGES, COVERAGE A BODILY INJURY AND PROPERTY DAMAGE LIABILITY, 2. Exclusions,j. Damage To Property, Paragraph (1) is deleted in its entirety and replaced with the following: (1) Property you own, rent or occupy, including any costs or expenses incurred by you, or any other person, organization or entity, for repair, replacement, enhancement, restoration or maintenance of such property for any reason, including prevention of injury to a person or damage to another's property, unless the damage to property is caused by your client, up to a $30,000 limit. A client is defined as a person under your direct care and supervision. F. Medical Payments 1. If COVERAGE C MEDICAL PAYMENTS is not otherwise excluded from this Coverage Part the Medical Expense Limit is changed subject to all of the terms of SECTION III—LIMITS OF INSURANCE to the greater of: a. $20,000; or b. The Medical Expense Limit shown in the Declarations of this Coverage Part. 2. Under SECTION I—COVERAGES, COVERAGE C MEDICAL PAYMENTS, Subsection 1. Insuring Agreement, Paragraph a., Item (b) is amended to read: (b) The expenses are incurred and reported to us within three years of the date of the accident; and G. Athletic Activities SECTION I—COVERAGES, COVERAGE C MEDICAL PAYMENTS, 2. Exclusions, Paragraph e. Athletics Activities is deleted in its entirety and replaced with the following: PI-GLD-TS (11/15) Page 3 of 8 Includes copyrighted material of Insurance Services Office, Inc., with its permission. PI-GLD-TS (11/15) e. Athletics Activities To a person injured while taking part in athletics. H. Supplementary Payments SECTION I—COVERAGES, SUPPLEMENTARY PAYMENTS—COVERAGES A AND B, Items 1.b. and 1.d. are amended as follows: b. The limit for the cost of bail bonds is changed from $250 to $2,500; and d. The limit for loss of earnings is changed from $250 a day to$500 a day. I. Employee Indemnification Defense Coverage SECTION I—COVERAGES, SUPPLEMENTARY PAYMENTS—COVERAGES A AND B is amended to include the following: We will pay, on your behalf, defense costs incurred by an "employee" in a criminal proceeding. The most we will pay for any"employee" who is directly involved in a criminal proceeding is $25,000 regardless of the numbers of"employees," claims or"suits" brought or persons or organizations making claims or bringing "suits." J. Who is An Insured SECTION II—WHO IS AN INSURED is amended as follows: 1. Newly Acquired or Formed Organization If coverage for newly acquired or formed organizations is not otherwise excluded from this Coverage Part, Paragraph 3.a. is amended to read: a. Coverage under this provision is afforded until the end of the policy period; 2. Each of the following is also an insured: a. Broadened Named Insured—Any organization and subsidiary thereof which you control and actively manage on the effective date of this Coverage Part. However, coverage does not apply to any organization or subsidiary not named in the Declarations as Named Insured, if they are also insured under another similar policy, but for its termination or the exhaustion of its limits of insurance. b. Blanket Additional Insureds When Required by Contract—Any person or organization where required by a written contract executed prior to the occurrence of a loss. Such person or organization is an additional insured for"bodily injury," "property damage" or"personal and advertising injury" but only for liability arising out of the negligence of the named insured. The limits of insurance applicable to these additional insureds are the lesser of the policy limits or those limits specified in a contract or agreement. These limits are included within and not in addition to the limits of insurance shown in the Declarations. The Additional Insured's limits of insurance do not increase our limits of insurance, as described in SECTION III— LIMITS OF INSURANCE. PI-GLD-TS (11/15) Page 4 of 8 Includes copyrighted material of Insurance Services Office, Inc., with its permission. PI-GLD-TS (11/15) c. Interns—Your interns only while performing duties related to the conduct of your business. d. Contractors—Any individual or organization under written contract or written agreement with you who provides "staffing services" on your behalf and at your direction for your clients. K. Duties in the Event of Occurrence, Offense, Claim or Suit 1. SECTION IV—COMMERCIAL GENERAL LIABILITY CONDITIONS, 2.a. the requirement that you must see to it that we are notified as soon as practicable of an "occurrence"or an offense, applies only when the "occurrence" or offense is known to: a. You, if you are an individual; b. A partner, if you are a partnership; or c. An "executive officer" or insurance manager, if you are a corporation. 2. SECTION IV—COMMERCIAL GENERAL LIABILITY CONDITIONS, 2. b. the requirement that you must see to it that we receive notice of a claim or"suit" as soon as practicable will not be considered breached unless the breach occurs after such claim or"suit" is known to: a. You, if you are an individual; b. A partner, if you are a partnership; or c. An "executive officer" or insurance manager, if you are a corporation. L. Transfer of Rights of Recovery Against Others To Us SECTION IV—COMMERCIAL GENERAL LIABILITY CONDITIONS, Paragraph 8. Transfer Of Rights Of Recovery Against Others To Us includes the following clarification: Therefore, the insured can waive the insurer's rights of recovery prior to the occurrence of a loss, provided the waiver is made in a written contract. M. Liberalization SECTION IV—COMMERCIAL GENERAL LIABILITY CONDITIONS is amended to include the following additional condition: Liberalization If we revise this endorsement to provide more coverage without additional premium charge, we will automatically provide the additional coverage to all endorsement holders as of the day the revision is effective in your state. N. Unintentional Failure To Disclose Hazards SECTION IV—COMMERCIAL GENERAL LIABILITY CONDITIONS is amended to include the following additional condition: Unintentional Failure To Disclose Hazards It is agreed that, based on our reliance on your representations as to existing hazards, if you should unintentionally fail to disclose all such hazards prior to the beginning of the policy period PI-GLD-TS (11/15) Page 5 of 8 Includes copyrighted material of Insurance Services Office, Inc., with its permission. PI-GLD-TS (11/15) of this Coverage Part, we shall not deny coverage under this Coverage Part because of such failure. O. Bodily Injury—Mental Anguish SECTION V—DEFINITIONS, Paragraph 3. is amended to read: "Bodily injury": a. Means bodily injury, sickness or disease sustained by a person, and includes mental anguish resulting from any of these; and b. Except for mental anguish, includes death resulting from the foregoing (Item a. above) at any time. P. Personal and Advertising Injury—Abuse of Process, Discrimination If COVERAGE B PERSONAL AND ADVERTISING INJURY LIABILITY COVERAGE is not otherwise excluded from this Coverage Part, the definition of"personal and advertising injury" is amended as follows: 1. SECTION V—DEFINITIONS, Paragraph 14., Item b. is revised to read: b. Malicious prosecution or abuse of process; 2. SECTION V—DEFINITIONS, Paragraph 14. is amended to include the following: "Personal and advertising injury" also means discrimination based on race, color, religion, sex, age or national origin, except when: a. Done intentionally by or at the direction of, or with the knowledge or consent of: (1) Any insured; or (2) Any executive officer, director, stockholder, partner or member of the insured; or b. Directly or indirectly related to the employment, former or prospective employment, termination of employment, or application for employment of any person or persons by an insured; or c. Directly or indirectly related to the sale, rental, lease or sublease or prospective sale, rental, lease or sub-lease of any room, dwelling or premises by or at the direction of any insured; or d. Insurance for such discrimination is prohibited by or held in violation of law, public policy, legislation, court decision or administrative ruling. The above does not apply to fines or penalties imposed because of discrimination. Q. Section IV—Commercial General Liability Conditions is amended by the addition of the following: The following language is added to Item 4. Other Insurance: Insurance under this endorsement is primary to and non-contributory with any other insurance maintained by the person or organization (Additional Insured), except for loss resulting from the sole negligence of that person or organization. PI-GLD-TS (11/15) Page 6 of 8 Includes copyrighted material of Insurance Services Office, Inc., with its permission. PI-GLD-TS (11/15) This condition applies even if other valid and collectible insurance is available to the Additional Insured for a loss or"occurrence"we cover for this Additional Insured. R. Staffing Services Exclusions The following exclusions are added to SECTION I—COVERAGES, COVERAGE A BODILY INJURY AND PROPERTY DAMAGE: Actions Or Activities Of PEO Worker "Bodily injury" or"property damage" arising from the actions or activities of any"PEO worker". Professional Services Exclusion "Bodily injury" or"property damage"due to the rendering of or failure to render any professional service. This exclusion does not apply to your liability for"bodily injury" or"property damage" arising out of your"employee's" providing or failing to provide professional health care services to another of your"employees", but no "employee" is an insured for his or her providing or failure to provide such professional health care services. Wrongful Acts "Bodily injury" or"property damage" arising from a wrongful act in the rendering or failure to render services to or for your client. For the purposes of this exclusion, wrongful act shall mean any actual or alleged act, error, or omission, misstatement, or misleading statement in the course of providing "staffing services"to your clients by you or by any person for whose acts you are legally responsible. SECTION I—COVERAGES, COVERAGE B PERSONAL AND ADVERTISING INJURY LIABILITY COVERAGE is amended as follows: 1. Exclusion k. does not apply. 2. Exclusions a., b., e., f., g., h., L, I., and p. do not apply to any insured who did not personally acquiesce in or remain passive after having personal knowledge of such conduct. Our obligation to pay shall begin once the full extent of the assets of the responsible insured has been exhausted and once the Deductible as shown in the Declarations of the policy has been satisfied. 3. The following exclusions are added to Paragraph 2. Exclusions: Actions Or Activities Of PEO Worker "Personal and advertising injury" arising from the actions or activities of any"PEO worker". Professional Services Exclusion "Personal and advertising injury" due to the rendering of or failure to render any professional service. Wrongful Acts "Personal and advertising injury" arising from a wrongful act in the rendering or failure to render services to or for your client. PI-GLD-TS (11/15) Page 7 of 8 Includes copyrighted material of Insurance Services Office, Inc., with its permission. PI-GLD-TS (11/15) For the purposes of this exclusion, wrongful act shall mean any actual or alleged act, error, or omission, misstatement, or misleading statement in the course of providing "staffing services"to your clients by you or by any person for whose acts you are legally responsible. S. Staffing Services Definitions 1. SECTION V—DEFINITIONS, Paragraph 5. is revised to read: "Employee" includes but is not limited to a "leased worker" and a "staffing service employee". "Employee" does not include a "temporary worker"or a "PEO worker". 2. The following definitions are added to SECTION V—DEFINITIONS: a. "PEO service" means staffing related services as a Professional Employer Organization (PEO)you provide to your clients and to"PEO workers" in connection with employment of such workers. b. "PEO worker" means a person you lease to your client under a written "PEO service" agreement or contract. c. "Staffing Services" means services provided by a staffing company to their clients including but not limited to: (1) Fulfillment of any of the administrative functions which would otherwise be normally fulfilled by an employer's human resource function; (2) Staffing related administrative services provided by an Administrative Services Organization (ASO); (3) "PEO service"; (4) Staffing related services provided to your clients for the recruitment, selection and placement of a person for employment with a client. (5) Temporary, contingent or contract placement services; (6) Vendor Management Service (VMS), means the facilitation, purchase and management of"staffing services"for clients including the placement and fulfillment of orders for "staffing service employees"; (7) Services performed on behalf of your client by a "staffing service employee"who is not a direct hire or permanent placement; (8) Services performed for a client company to supply that client company with a "staffing service employee". d. "Staffing service employee" means a person who is furnished by you to your client to perform the duties to which you have agreed. PI-GLD-TS (11/15) Page 8 of 8 Includes copyrighted material of Insurance Services Office, Inc., with its permission. POLICY NUMBER: PHPK2660718-005 COMMERCIAL GENERAL LIABILITY CG 24 04 05 09 WAIVER OF TRANSFER OF RIGHTS OF RECOVERY AGAINST OTHERS TO US This endorsement modifies insurance provided under the following: COMMERCIAL GENERAL LIABILITY COVERAGE PART PRODUCTS/COMPLETED OPERATIONS LIABILITY COVERAGE PART SCHEDULE Name Of Person Or Organization: Any person or organization who you are required to add by written contract which is executed prior to the occurrence of a loss to waive your rights of recovery, except for a loss resulting from the sole negligence from that person or organization. Information required to complete this Schedule, if not shown above, will be shown in the Declarations. The following is added to Paragraph 8. Transfer Of Rights Of Recovery Against Others To Us of Section IV—Conditions: We waive any right of recovery we may have against the person or organization shown in the Schedule above because of payments we make for injury or damage arising out of your ongoing operations or "your work" done under a contract with that person or organization and included in the "products- completed operations hazard". This waiver applies only to the person or organization shown in the Schedule above. CG 24 04 05 09 © Insurance Services Office, Inc., 2008 Page 1 of 1 POLICY NUMBER: PHPK2660718-005 COMMERCIAL GENERAL LIABILITY CG 20 26 04 13 THIS ENDORSEMENT CHANGES THE POLICY. PLEASE READ IT CAREFULLY. ADDITIONAL INSURED - DESIGNATED PERSON OR ORGANIZATION This endorsement modifies insurance provided under the following: COMMERCIAL GENERAL LIABILITY COVERAGE PART Name Of Additional Insured Person(s) Or Organization(s): Any person or organization where required by a written contract executed prior to the occurrence of a loss. Such person or organization is an additional Insured for`bodily injury", "property damage" or"personal and advertising injury" but only for liability arising out of the negligence of the Named Insured. Information required to complete this Schedule, if not shown above, will be shown in the Declarations. A. Section II — Who Is An Insured is amended to B. With respect to the insurance afforded to these include as an additional insured the person(s) or additional insureds, the following is added to organization(s) shown in the Schedule, but only Section III—Limits Of Insurance: with respect to liability for "bodily injury", "property If coverage provided to the additional insured is damage" or "personal and advertising injury' required by a contract or agreement, the most we caused, in whole or in part, by your acts or will pay on behalf of the additional insured is the omissions or the acts or omissions of those acting amount of insurance: on your behalf: 1. In the performance of your ongoing operations; 1• Required by the contract or agreement; or or 2. Available under the applicable Limits of 2. In connection with your premises owned by or Insurance shown in the Declarations; rented to you. whichever is less. However: This endorsement shall not increase the 1. The insurance afforded to such additional applicable Limits of Insurance shown in the insured only applies to the extent permitted by Declarations. law; and 2. If coverage provided to the additional insured is required by a contract or agreement, the insurance afforded to such additional insured will not be broader than that which you are required by the contract or agreement to provide for such additional insured. CG 20 26 04 13 © Insurance Services Office, Inc., 2012 Page 1 of 1 WORKERS COMPENSATION AND EMPLOYERS LIABILITY INSURANCE POLICY WC 00 03 13 (Ed. 04-84) WAIVER OF OUR RIGHT TO RECOVER FROM OTHERS ENDORSEMENT We have the right to recover our payments from anyone liable for an injury covered by this policy. We will not enforce our right against the person or organization named in the Schedule. (This agreement applies only to the extent that you perform work under a written contract that requires you to obtain this agreement from us.) This agreement shall not operate directly or indirectly to benefit anyone not named in the Schedule. Schedule Any person or organization as required by written contract Any person or organization for which the employer has agreed by written contract, executed prior to loss, may execute a waiver of subrogation. However, for purposes of work performed by the employer in Missouri, this waiver of subrogation does not apply to any construction group of classifications as designed by the waiver of right to recover from others (subrogation) rule in our manual. This endorsement changes the policy to which it is attached and is effective on the date issued unless otherwise stated. (The information below is required only when this endorsement is issued subsequent to preparation of the policy.) Endorsement Effective 2/28/2024 Policy No. WWC3704021 Endorsement No. 0 Insured Infojini, Inc Premium $ 270,537 Insurance Company Wesco Insurance Company Countersigned by WC000313 (Ed. 04-84) DATE(MM/DD/YYYY) A�" CERTIFICATE OF LIABILITY INSURANCE 5/13/2026 THIS CERTIFICATE IS ISSUED AS A MATTER OF INFORMATION ONLY AND CONFERS NO RIGHTS UPON THE CERTIFICATE HOLDER. THIS CERTIFICATE DOES NOT AFFIRMATIVELY OR NEGATIVELY AMEND, EXTEND OR ALTER THE COVERAGE AFFORDED BY THE POLICIES BELOW. THIS CERTIFICATE OF INSURANCE DOES NOT CONSTITUTE A CONTRACT BETWEEN THE ISSUING INSURER(S), AUTHORIZED REPRESENTATIVE OR PRODUCER,AND THE CERTIFICATE HOLDER. IMPORTANT: If the certificate holder is an ADDITIONAL INSURED,the policy(ies)must have ADDITIONAL INSURED provisions or be endorsed. If SUBROGATION IS WAIVED, subject to the terms and conditions of the policy, certain policies may require an endorsement. A statement on this certificate does not confer rights to the certificate holder in lieu of such endorsement(s). PRODUCER CONTACT NAME: Alexis Awe Marsh &McLennan Agency LLC PHONE 312 625-5604 Fvc,N°:(847 440-9126 20 North Martingale Road A/C No Ext: ( ) ) Schaumburg IL 60173 ADDE-MRESS: Alexis.Awe@MarshMMA.com INSURER(S)AFFORDING COVERAGE NAIC# INSURERA: PHILADELPHIA INDEMNITY INSURAN 18058 INSURED INFOINC-02 INSURER B:Tokio Marine Specialty Insuran 23850 Infojini, Inc. INSURERC:AMTRUST INSURANCE COMPANY 15954 10015 Old Columbia Road, Suite B215 Columbia MD 21046 INSURERD: Federal Insurance Company 20281 INSURER E: INSURER F: COVERAGES CERTIFICATE NUMBER:1531597620 REVISION NUMBER: THIS IS TO CERTIFY THAT THE POLICIES OF INSURANCE LISTED BELOW HAVE BEEN ISSUED TO THE INSURED NAMED ABOVE FOR THE POLICY PERIOD INDICATED. NOTWITHSTANDING ANY REQUIREMENT, TERM OR CONDITION OF ANY CONTRACT OR OTHER DOCUMENT WITH RESPECT TO WHICH THIS CERTIFICATE MAY BE ISSUED OR MAY PERTAIN, THE INSURANCE AFFORDED BY THE POLICIES DESCRIBED HEREIN IS SUBJECT TO ALL THE TERMS, EXCLUSIONS AND CONDITIONS OF SUCH POLICIES.LIMITS SHOWN MAY HAVE BEEN REDUCED BY PAID CLAIMS. INSR TYPE OF INSURANCE ADDL SUBR POLICY EFF POLICY EXP LIMITS LTR INSD WVD POLICY NUMBER MM/DD MM/DD B X COMMERCIAL GENERAL LIABILRY Y Y PHPK2660718006 2/28/2026 2/28/2027 EACH OCCURRENCE $2,000,000 CLAIMS-MADE � OCCUR PREMISES DAMAGE TO PREMISES Ea occurrence) ccurrence $100,000 X 100,000 MED EXP(Any one person) $10,000 PERSONAL&ADV INJURY $2,000,000 GEN'L AGGREGATE LIMIT APPLIES PER: GENERAL AGGREGATE $3,000,000 PRO POLICY JECT ❑ LOC PRODUCTS-COMP/OP AGG $3,000,000 X OTHER: $ B AUTOMOBILE LIABILITY PPK2661318006 2/28/2026 2/28/2027 COMBINED SINGLE LIMIT $5,000,000 Ea accident ANY AUTO BODILY INJURY(Per person) $ OWNED SCHEDULED BODILY INJURY(Per accident) $ AUTOS ONLY AUTOS X HIRED LX NON-OWNED FIR ERTYDAMAGE $ AUTOS ONLY AUTOS ONLY Per accident B X UMBRELLA LIAB X OCCUR PHUB902356006 2/28/2026 2/28/2027 EACH OCCURRENCE $10,000,000 EXCESS LAB CLAIMS-MADE AGGREGATE $10,000,000 DED X RETENTION$1 n nnn $ C WORKERS COMPENSATION KWC1439648 2/28/2026 2/28/2027 X PER OTH- AND EMPLOYERS'LIABILITY Y/N STATUTE ER ANYPROPRIETOR/PARTNER/EXECUTIVE N/A E.L.EACH ACCIDENT $1,000,000 OFFICE R/M EMBER EXCLUDED? (Mandatory in NH) E.L.DISEASE-EA EMPLOYEE $1,000,000 If yes,describe under DESCRIPTION OF OPERATIONS below E.L.DISEASE-POLICY LIMIT $1,000,000 D Crime(Loss of Client's Property) J07020752 2/28/2026 2/28/2027 Agg:5,000,000 OCC:5,000,000 B Professional Liability PHPK2660718006 2/28/2026 2/28/2027 Agg:4,000,000 Occ:2,000,000 A Tech E&O PHPK2659923006 2/28/2026 2/28/2027 Agg:10,000,000 OCC:10,000,000 DESCRIPTION OF OPERATIONS/LOCATIONS/VEHICLES (ACORD 101,Additional Remarks Schedule,may be attached if more space is required) Proof of Insurance. Workers Compensation and Employers'Liability:Any Proprietor/Partner/Executive Officer/Member,as listed on the policy,is excluded. Employment Practices Liability Coverage-J07020752-Effective:2/28/2026-Expiration:2/28/2027-Carrier: Federal Insurance Company-Per Occurrence Limit:$3,000,000/Aggregate:$3,000,000 Umbrella follows form over General Liability, Professional Liability,and Employers Liability. See Attached... APPROVED CERTIFICATE HOLDER CANCELLATION By Tu Tran Nguyen at 11:38 am,Jun 02,2026 SHOULD ANY OF THE ABOVE DESCRIBED POLICIES BE CANCELLED BEFORE THE EXPIRATION DATE THEREOF, NOTICE WILL BE DELIVERED IN City of Santa Ana ACCORDANCE WITH THE POLICY PROVISIONS. Attention: Information Technology Department 20 Civic Center Plaza AUTHORIZED REPRESENTATIVE Santa Ana CA 92701 ©1988-2015 ACORD CORPORATION. All rights reserved. ACORD 25(2016/03) The ACORD name and logo are registered marks of ACORD AGENCY CUSTOMER ID: INFOINC-02 LOC#: ,a`oRo ADDITIONAL REMARKS SCHEDULE Page 1 of 1 AGENCY NAMED INSURED Marsh&McLennan Agency LLC Infojini, Inc. 10015 Old Columbia Road,Suite B215 POLICY NUMBER Columbia MD 21046 CARRIER NAIC CODE EFFECTIVE DATE: ADDITIONAL REMARKS THIS ADDITIONAL REMARKS FORM IS A SCHEDULE TO ACORD FORM, FORM NUMBER: 25 FORM TITLE: CERTIFICATE OF LIABILITY INSURANCE ERISA/Fidelity coverage included in the Crime Policy:$1,000,000 Limit. Insured owns no autos. It is agreed that City of Santa Ana,its City Council,officers,officials,employees,agents,and volunteers are added as Additional Insureds,when required by written contract,on the General Liability on a primary and non-contributory basis with respect to operations performed by the Named Insured in connection with this project. A Waiver of Subrogation in favor of City of Santa Ana,its City Council,officers,officials,employees,agents,and volunteers applies to the Workers Compensation, General Liability, Professional Liability,and Automobile Liability policies,when required by written contract and where allowed by law. ACORD 101 (2008/01) ©2008 ACORD CORPORATION. All rights reserved. The ACORD name and logo are registered marks of ACORD POLICY NUMBER: PHPK2660718-006 COMMERCIAL GENERAL LIABILITY CG 20 26 04 13 THIS ENDORSEMENT CHANGES THE POLICY. PLEASE READ IT CAREFULLY. ADDITIONAL INSURED - DESIGNATED PERSON OR ORGANIZATION This endorsement modifies insurance provided under the following: COMMERCIAL GENERAL LIABILITY COVERAGE PART Name Of Additional Insured Person(s) Or Organization(s): Any person or organization where required by a written contract executed prior to the occurrence of a loss. Such person or organization is an additional Insured for `bodily injury", "property damage" or"personal and advertising injury" but only for liability arising out of the negligence of the Named Insured. Information required to complete this Schedule, if not shown above, will be shown in the Declarations. A. Section II — Who Is An Insured is amended to B. With respect to the insurance afforded to these include as an additional insured the person(s) or additional insureds, the following is added to organization(s) shown in the Schedule, but only Section III —Limits Of Insurance: with respect to liability for "bodily injury", "property If coverage provided to the additional insured is damage" or "personal and advertising injury" required by a contract or agreement, the most we caused, in whole or in part, by your acts or will pay on behalf of the additional insured is the omissions or the acts or omissions of those acting amount of insurance: on your behalf: 1. In the performance of your ongoing operations; 1. Required by the contract or agreement; or or 2. Available under the applicable Limits of 2. In connection with your premises owned by or Insurance shown in the Declarations; rented to you. whichever is less. However: This endorsement shall not increase the 1. The insurance afforded to such additional applicable Limits of Insurance shown in the insured only applies to the extent permitted by Declarations. law; and 2. If coverage provided to the additional insured is required by a contract or agreement, the insurance afforded to such additional insured will not be broader than that which you are required by the contract or agreement to provide for such additional insured. CG 20 26 04 13 © Insurance Services Office, Inc., 2012 Page 1 of 1 PI-GLD-TS (11/15) Q. Section IV—Commercial General Liability Conditions is amended by the addition of the following: The following language is added to Item 4. Other Insurance: Insurance under this endorsement is primary to and non-contributory with any other insurance maintained by the person or organization (Additional Insured), except for loss resulting from the sole negligence of that person or organization. PI-GLD-TS (11/15) Includes copyrighted material of Insurance Services Office, Inc., with its permission.