HomeMy WebLinkAboutCORRESPONDENCE - #03 Orozco, Norma
From: jason carrig <jcarrig1@hotmail.com>
Sent: Tuesday, March 01, 2022 3:37 PM
To: Gominsky Jr, Kenneth
Cc: Ridge, Kristine; Mendoza, Steven; philbacerra@gmail.com; Mendoza, Nelida;
thaivphan@gmail.com; Flores, Rosa; rodriguezramirezm@gmail.com;
jeffrey.katz@kesherlawgroup.com; me@duanerohrbacher.com; Sarmiento,Vicente;
Tim BHHScaprops Rush; helvig_denny@msn.com; rorykirk@ymail.com;jandrade13
@sbcglobal.net; dickmanaj@att.net; Penaloza, David; Phan, Thai;
dale.helvig@gmail.com; eComment
Subject: Re: Citynet issues CONTINUED
Mr. Gominsky,
Another quick update, to add to your next meeting with Citynet-called today about a large homeless
encampment-transferred to Citynet. Took all the info-I asked what happens if service is refused-she told me I
would have to call the PD. I asked how I would know they had refused service and she said I would have to
monitor the area and if they are not gone then I would know they refused. How ridiculous. How much was this
contract again? Whatever it was, it was too much.
Regards,
Jason Carrig
Historic French Park
Sent from my iPhone
On Feb 25, 2022, at 10:09,jason carrig <jcarrigl@hotmail.com>wrote:
Mr. Gominsky,
Just a quick update-called the PD just now,ref two homeless groups at old Hometown Buffet location on 17th
street-1 group on South side of Lincoln, blocking sidewalk with belongings, other group on N side setting up an
encampment with all their belongings-tarp/tent in place. Was transferred to Citynet-operator took info-I asked
her what would happen if they refused service-AGAIN the reply was that I would have to call the PD. The
system is still broken. The sidewalk is blocked-but my call is still not sufficient to get it resolved. The "Quality
of life"team will be needed to meet residents/citizens/taxpayers of French Park, Park Santiago and Logan
shortly. Photo attached of 1 of the encampments-in place since yesterday, at the very least. This is exhausting,
disappointing and infuriating.
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Regards (again),
Jason Carrig
Historic French Park
On Feb 23, 2022, at 14:26,jason carrig <jcarrigl@hotmail.com>wrote:
Mr. Gomins@
Thank you for your response. I look forward to the system now working as designed so that we can all benefit
from the service. If the homeless situation (specifically the criminal element) in the city is not resolved soon, I
myself may have to seek assistance from the "Quality of Life" team, as mine and my neighbors is seriously
effected in a daily basis.
Regards,
Jason Carrig
On Feb 23, 2022, at 12:43, Gominsky Jr, Kenneth<KGominsky@santa-ana.org>wrote:
Mr. Carrig,
On behalf of the City of Santa Ana, thank you for continuing to notify the City of
ongoing issues and concerns. Your specific issue of being directed to CityNet and then
being told you would have to re-contact the police if the issue was not remedied has
been addressed. Although CityNet and Quality of Life Teams (QOLT) work very closely
in the field requesting assistance to and from each other to bring closure to each
specific incident, CityNet Dispatch is not notified of this field work.
Your information has allowed the City to work with its vendor to hopefully address the
issue and rectify CityNet Dispatch's response to the general public. As you inquired,
"Why would I not simply call the PD each time and say that this is the case and save
myself some time. Is there not a step by step procedure for Citynet for these call outs,
which if service is refused results in them informing the PD and transferring the call?"
My response to the question; Inter-team contact is occurring behind the scenes
between field teams and appropriate follow-up resources are notified in an attempt
bring closure to the incident. Follow up resources of course respond when available. In
essence, CityNet is responding to calls for service, offering services and subsequently
triaging the scene for follow-up which is occurring at the field level. It is un-necessary
for you to re-contact the police following a CityNet contact, that is occurring internally.
Again it is important to understand the complexities revolving around the homeless
issue. Whether activity is occurring on public or private property, whether the conduct
3
is criminal in nature, whether the city (police) has authority to enter the private property
to address the concern. As stated, the issues are complex.
Again, Thank You for alerting the City of the misinformation being provided by our
vendor. This has been addressed.
Ken Gominsky
Santa Ana City Managers Office
Homeless Services Division Manager
Office: 714-647-5336
Cell: 714-720-2650
e-Mail: KGominsky@Santa-Ana.Org
From:jason carrig <jcarrigI@hotmail.com>
Date: February 20, 2022 at 8:34:36 AM PST
To: Tim BHHScaprops Rush<timrush o bhhscaprops.com>
Cc: "Ridge, Kristine" <kridge(a�santa-ana.org>, "Mendoza, Steven" <SMendoza@santa-
ana org>, "Gominsky Jr, Kenneth" <KGominsky@santa-ana.org>, Phil Bacerra
<philbacerra@gmail.com>, "Mendoza, Nelida" <nmendoza@santa-ana.org>,
thaivphan @ggmail.com, "Flores, Rosa" <RFlores_,santa-ana.org>,
rodriguezramirezm@gmail.com,jeffrey.katz okesherlawgroup.com, me o,duanerohrbacher.com,
"Sarmiento, Vicente" <VSarmiento@santa-ana.org>
Subject: Re: Citynet issues
See 3 attached photos this morning-a perfect example of the "broken window effect"-this is the
location I called on yesterday with no action taken or visible. At that point it was just the
encampment. Now we have the remains of a fire and a huge graffiti installation. This is at the
ATT building at 514 N. Spurgeon.
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Sent from my iPhone
On Feb 19, 2022, at 12:12,timrush@bhhscaprops.com wrote:
This illustrates a serious breakdown and one of the reasons why the homeless issue continues to
be at the very top of the list with quality of life issues citizens in SA are so very concerned
about. As a neighborhood leader for over thirty years I have experienced how this broken
system has gone on and on without solution. Only getting worse with each passing year. And
endless "buck passing and pointing of fingers". How disturbing. Tim Rush, Historic Wilshire
Square
-----Original Message-----
From:jason carrig <jcarrig1@hotmail.com>
Sent: Saturday, February 19, 2022 7:55 AM
To: kridge@santa-ana.org
Cc: Phil Bacerra<philbacerra@gmail.com>; nmendoza@santa-ana.org; thaivphan@gmail.com;
rflores o,santa-ana.org; rodriguezramirezm@gmail.com;jeffrey.katz o kesherlawgroup.com;
me o duanerohrbacher.com; timrush o bhhscaprops.com; vsarmiento@santa-ana.org
Subject: Citynet issues
Hi all,
Generally when calling the PD regarding homeless or transient issues, I am redirected to Citynet.
As I understand it,they send out a team and offer service. When I asked the police dispatcher
what happens if service is refused he said that Citynet then call the PD to move them along as
Citynet have no authority.
This morning I followed this procedure and asked the Citynet dispatcher what happened if the
persons refused service—she said that I as the business owner or citizen would have to call the
PD to move it to the next stage.
Surely this system is not functioning as required. I have no issue with Citynet being involved,
with a view to solving the issue rather than simply moving it, but for them to not let the PD know
that they are refusing service is a breakdown. I have made the effort to do my part, passed the
information along, but now I am supposed to monitor the area to see Citynet arrive, have a
conversation and leave before I again call the PD and explain to them that it"appears"they have
refused service. Why would I not simply call the PD each time and say that this is the case and
save myself some time. Is there not a step by step procedure for Citynet for these call outs, which
if service is refused results in them informing the PD and transferring the call.
I look forward to your response.
Regards,
Jason Carrig
Historic French Park
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