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HomeMy WebLinkAboutVALLEY MAINTENANCE CORPORATION (7)INSURANCE ON FILE WORK MAY PROCEED UNTIL INSURANCE EXPIRES �j . ZN • Ze22 CLERK OF COUNCIL DATE: A-2022-068 AGREEMENT WITH VALLEY MAINTENANCE CORP. TO PROVIDE JANITORIAL 0:PAQa � wig A1(�)'ERVICES AT CITY PARK RESTROOMS AND BUILDINGS �^l THIS AGREEMENT is made and entered into on this Yd day of May, 2022 by and between Valley C� Maintenance Corp., a California corporation ("Contractor"), and the City of Santa Ana, a charter sw city and municipal corporation organized and existing under the Constitution and laws of the State w of California ("City"). 7" RECITALS cc A. On February 24, 2022, the City issued Request for Proposal No. 22-031 ("REP"), by which it sought proposals from qualified firms for high quality janitorial maintenance services at City park restrooms and park buildings. B. Contractor submitted a timely proposal that was selected by the City. Contractor represents that it is able and willing to provide the services described in the RFP, incorporated by reference as though attached hereto. C. In undertaking the performance of this Agreement, Contractor represents that it is knowledgeable in its field and that any services performed by Contractor under this Agreement will be performed in compliance with such standards as may reasonably be expected from a professional consulting firm in the field. NOW THEREFORE, in consideration of the mutual and respective promises, and subject to the terms and conditions hereinafter set forth, the parties agree as follows: 1. SCOPE OF SERVICES Contractor shall perform during the term of this Agreement, the tasks and obligations including all labor, materials, tools, equipment, and incidental customary work required to fully and adequately complete the services described in the scope of work that was included in REP No. 22-031, which is attached as Exhibit A, and as more specifically delineated in Contractor's proposal, which is attached as Exhibit B and incorporated by reference. 2. COMPENSATION a. City agrees to pay, and Contractor agrees to accept as total payment for its services for City, the rates and charges identified in Exhibit C. The total annual amount to be expended shall not exceed Four Hundred Ninety -Four Thousand Ninety -Five Dollars and Zero Cents ($494,095). The annual sum is comprised of (a) the base amount of $429,648 and (b) a fifteen percent (15%) contingency in the amount of $64,447 for additional services at the City's sole discretion. The total amount to be expended during the term of this Agreement, including any extension periods, shall not exceed One Million Nine Hundred Seventy -Six Thousand Three Hundred Eighty Dollars and Zero Cents ($1,976,380). b. Payment by City shall be made within forty-five (45) days following receipt of proper Page 1 of 9 invoice evidencing work performed, subject to City accounting procedures. Payment need not be made for work which fails to meet the standards of performance set forth in the Recitals which may reasonably be expected by City. 3. TERM This Agreement shall commence on the date first written above and continue for a four (4) year term, unless terminated earlier in accordance with Section 15, below. 4. INDEPENDENT CONTRACTOR Contractor shall, during the entire term of this Agreement, be construed to be an independent contractor and not an employee of the City. This Agreement is not intended nor shall it be construed to create an employer -employee relationship, a joint venture relationship, or to allow the City to exercise discretion or control over the professional manner in which Contractor performs the services which are the subject matter of this Agreement; however, the services to be provided by Contractor shall be provided in a manner consistent with all applicable standards and regulations governing such services. Contractor shall pay all salaries and wages, employer's social security taxes, unemployment insurance and similar taxes relating to employees and shall be responsible for all applicable withholding taxes. 5. OWNERSHIP OF MATERIALS This Agreement creates a non-exclusive and perpetual license for City to copy, use, modify, reuse, or sublicense any and all copyrights, designs, and other intellectual property embodied in plans, specifications, studies, drawings, estimates, and other documents or works of authorship fixed in any tangible medium of expression, including but not limited to, physical drawings or data magnetically or otherwise recorded on computer diskettes, which are prepared or caused to be prepared by Contractor under this Agreement ("Documents & Data"). Contractor shall require all subcontractors to agree in writing that City is granted a non-exclusive and perpetual license for any Documents & Data the subcontractor prepares under this Agreement. Contractor represents and warrants that Contractor has the legal right to license any and all Documents & Data. Contractor makes no such representation and warranty in regard to Documents & Data which were provided to Contractor by the City. City shall not be limited in any way in its use of the Documents and Data at any time, provided that any such use not within the purposes intended by this Agreement shall be at City's sole risk. 6. INSURANCE Prior to undertaking performance of work under this Agreement, Contractor shall maintain and shall require its subcontractors, if any, to obtain and maintain insurance as described below: a. Minimum Scope and Limit of Insurance 1. Commercial General Liability (CGL): Insurance Services Office Form CG 00 01 covering CGL on an "occurrence" basis, including Page 2 of 9 products and completed operations, property damage, bodily injury and personal & advertising injury with limits no less than $1,000,000 per occurrence. If a general aggregate limit applies, either the general aggregate limit shall apply separately to this project/location (ISO CG 25 03 or 25 04) or the general aggregate limit shall be twice the required occurrence limit. 2. Automobile Liability: ISO Form Number CA 00 01 covering any auto (Code 1), or if Contractor has no owned autos, hired, (Code 8) and non -owned autos (Code 9), with a limit no less than $1,000,000 per accident for bodily injury and property damage. 3. Workers' Compensation: as required by the State of California, with Statutory Limits, and Employer's Liability Insurance with limit of no less than $1,000,000 per accident for bodily injury or disease. 4. Broader Coverage: if the Contractor maintains broader coverage and/or higher limits than the minimums shown above, the City requires and shall be entitled to the broader coverage and/or the higher limits maintained by the Contractor. Any available insurance proceeds in excess of the specified minimum limits of insurance and coverage shall be available to the City. b. Other Insurance Provisions 1. Additional Insured Status: The City, its officers, officials, employees, and volunteers are to be covered as additional insureds on the CGL policy with respect to liability arising out of work or operations performed by or on behalf of the Contractor including materials, parts, or equipment furnished in connecfronwith such work or operations. General liability coverage can be provided in the form of an endorsement to the Contractor's insurance (at least as broad as ISO Form CG 20 10 11 85 or if notavailable, through the addition of both CG 20 10, CG 20 26, CG 20 33, or CG 20 38; and CG 2037 if a later edition is used). 2. Primary Coverage: For any claims related to this contract, the Contractor's insurance coverage shall be primary coverage at least as broad as ISO CG 20 01 04 13 as respects the City, its officers, officials, employees, and volunteers. Any insurance or self- insurance maintained by the City, its officers, officials, employees, or volunteers shall be excess of the Contractor's insurance and shall not contribute with it. Page 3 of 9 3. Notice of Cancellation: Each insurance policy required above shall provide that coverage shall not be canceled, except with notice to the City. 4. Waiver of Subrogation: Contractor hereby grants to City a waiver of any right to subrogation that any insurer of said Contractor may acquire against the City by virtue of the payment of any loss under such insurance. Contractor agrees to obtain any endorsement that may be necessary to affect this waiver of subrogation, but this Provision applies regardless of whether or not the City has received a waiver of subrogation endorsement from the insurer. 5. Self -Insured Retentions: Self -insured retentions must be declared to and approved by the City. The City may require theContractor to purchase coverage with a lower retention or provide proof of ability to pay losses and related investigations, claim administration, and defense expenses within the retention. The policy language shall provide, or be endorsed to provide, that the self -insured retention may be satisfied by either the named insured or City. 6. Acceptability of Insurers: Insurance is to be placed with insurers authorized to conduct business in the state with a current A.M. Best's rating of no less than A:VII, unless otherwise acceptable to the City. 7. Verification of Coverage: Contractor shall furnish the City with original Certificates of Insurance including all required amendatory endorsements (or copies of the applicable policy language effecting coverage requiredby this clause) and a copy of the Declarations and Endorsement Page of the CGL policy listing allpolicy endorsements to City before work begins. However, failure to obtain the required documents prior to the work beginning shall not waive the Contractor's obligation to provide them. The City reserves the right to require complete, certified copies of all required insurance policies, including endorsements required by these specifications, at any time. Subcontractors: Contractor shall require and verify that all subcontractors maintain insurance meeting all the requirements stated herein, and Contractor shall ensure that City is an additional insured on insurance required from subcontractors. 9. Special Risks or Circumstances: City reserves the right to modify these requirements, including limits, based on the nature of therisk, prior experience, insurer, coverage, or other special circumstances. Page 4 of 9 7. INDEMNIFICATION Contractor agrees to defend, and shall indemnify and hold harmless the City, its officers, agents, employees, contractors, special counsel, and representatives from liability: (1) for personal injury, damages, just compensation, restitution, judicial or equitable relief arising out of claims for personal injury, including death, and claims for property damage, which may arise from the negligent operations of the Contractor, its subcontractors, agents, employees, or other persons acting on its behalf which relates to the services described in section 1 of this Agreement; and (2) from any claim that personal injury, damages, just compensation, restitution, judicial or equitable relief is due by reason of the terms of or effects arising from this Agreement. This indemnity and hold harmless agreement applies to all claims for damages, just compensation, restitution, judicial or equitable relief suffered, or alleged to have been suffered, by reason of the events referred to in this Section or by reason of the terms of, or effects, arising from this Agreement. The Contractor Rather agrees to indemnify, hold harmless, and pay all costs for the defense of the City, including fees and costs for special counsel to be selected by the City, regarding any action by a third party challenging the validity of this Agreement, or asserting that personal injury, damages, just compensation, restitution, judicial or equitable relief due to personal or property rights arises by reason of the terms of, or effects arising from this Agreement. City may make all reasonable decisions with respect to its representation in any legal proceeding. Notwithstanding the foregoing, to the extent Contractor's services are subject to Civil Code Section 2782.8, the above indemnity shall be limited, to the extent required by Civil Code Section 2782.8, to claims that arise out of, pertain to, or relate to the negligence, recklessness, or willful misconduct of the Contractor. 8. INTELLECTUAL PROPERTY INDEMNIFICATION Contractor shall defend and indemnify the City, its officers, agents, representatives, and employees against any and all liability, including costs, for infringement of any United States' letters patent, trademark, or copyright infringement, including costs, contained in the work product or documents provided by Contractor to the City pursuant to this Agreement. 9. RECORDS Contractor shall keep records and invoices in connection with the work to be performed under this Agreement. Contractor shall maintain complete and accurate records with respect to the costs incurred under this Agreement and any services, expenditures, and disbursements charged to the City for a minimum period of three (3) years, or for any longer period required by law, from the date of final payment to Contractor under this Agreement. All such records and invoices shall be clearly identifiable. Contractor shall allow a representative of the City to examine, audit, and make transcripts or copies of such records and any other documents created pursuant to this Agreement during regular business hours. Contractor shall allow inspection of all work, data, documents, proceedings, and activities related to this Agreement for a period of three (3) years from the date of final payment to Contractor under this Agreement. Page 5 of 9 10. CONFIDENTIALITY If Contractor receives from the City information which due to the nature of such information is reasonably understood to be confidential and/or proprietary, Contractor agrees that it shall not use or disclose such information except in the performance of this Agreement, and further agrees to exercise the same degree of care it uses to protect its own information of like importance, but in no event less than reasonable care. "Confidential Information" shall include all nonpublic information. Confidential information includes not only written information, but also information transferred orally, visually, electronically, or by other means. Confidential information disclosed to either party by any subsidiary and/or agent of the other party is covered by this Agreement. The foregoing obligations of non-use and nondisclosure shall not apply to any information that (a) has been disclosed in publicly available sources; (b) is, through no fault of the Contractor disclosed in a publicly available source; (c) is in rightful possession of the Contractor without an obligation of confidentiality; (d) is required to be disclosed by operation of law; or (e) is independently developed by the Contractor without reference to information disclosed by the City. 11. CONFLICT OF INTEREST CLAUSE Contractor covenants that it presently has no interests and shall not have interests, direct or indirect, which would conflict in any manner with performance of services specified under this Agreement. 12. NON-DISCRIMINATION Contractor shall not discriminate because of race, color, creed, religion, sex, marital status, sexual orientation, gender identity, gender expression, gender, medical conditions, genetic information, or military and veteran status, age, national origin, ancestry, or disability, as defined and prohibited by applicable law, in the recruitment, selection, teaching, training, utilization, promotion, termination or other employment related activities or any services provided under this Agreement. Contractor affirms that it is an equal opportunity employer and shall comply with all applicable federal, state and local laws and regulations. 13. EXCLUSIVITY AND AMENDMENT This Agreement represents the complete and exclusive statement between the City and Contractor, and supersedes any and all other agreements, oral or written, between the parties. In the event of a conflict between the terms of this Agreement and any attachments hereto, the terms of this Agreement shall prevail. This Agreement may not be modified except by written instrument signed by the City and by an authorized representative of Contractor. The parties agree that any terms or conditions of any purchase order or other instrument that are inconsistent with, or in addition to, the terms and conditions hereof, shall not bind or obligate Contractor or the City. Each party to this Agreement acknowledges that no representations, inducements, promises or agreements, orally or otherwise, have been made by any party, or anyone acting on behalf of any party, which is not embodied herein. Page 6 of 9 14. ASSIGNMENT Inasmuch as this Agreement is intended to secure the specialized services of Contractor, Contractor may not assign, transfer, delegate, or subcontract any interest herein without the prior written consent of the City and any such assignment, transfer, delegation or subcontract without the City's prior written consent shall be considered null and void. Nothing in this Agreement shall be construed to limit the City's ability to have any of the services which are the subject to this Agreement performed by City personnel or by other consultants retained by City. 15. TERMINATION This Agreement may be terminated by the City upon thirty (30) days written notice of termination. In such event, Contractor shall be entitled to receive and the City shall pay Contractor compensation for all services performed by Contractor prior to receipt of such notice of termination, subject to the following conditions: a. As a condition of such payment, the Executive Director may require Contractor to deliver to the City all work product(s) completed as of such date, and in such case such work product shall be the property of the City unless prohibited by law, and Contractor consents to the City's use thereof for such purposes as the City deems appropriate. b. Payment need not be made for work that fails to meet the standard of performance specified in the Recitals of this Agreement. 16. WAIVER No waiver of breach, failure of any condition, or any right or remedy contained in or granted by the provisions of this Agreement shall be effective unless it is in writing and signed by the party waiving the breach, failure, right or remedy. No waiver of any breach, failure or right, or remedy shall be deemed a waiver of any other breach, failure, right or remedy, whether or not similar, nor shall any waiver constitute a continuing waiver unless the writing so specifies. 17. JURISDICTION - VENUE This Agreement has been executed and delivered in the State of California and the validity, interpretation, performance, and enforcement of any of the clauses of this Agreement shall be determined and governed by the laws of the State of California. Both parties further agree that Orange County, California, shall be the venue for any action or proceeding that maybe brought or arise out of, in connection with or by reason of this Agreement. 18. PROFESSIONAL LICENSES Contractor shall, throughout the term of this Agreement, maintain all necessary licenses, permits, approvals, waivers, and exemptions necessary for the provision of the services hereunder and required by the laws and regulations of the United States, the State of California, the City of Santa Ana and all other governmental agencies. Contractor shall notify the City immediately and Page 7 of 9 in writing of its inability to obtain or maintain such permits, licenses, approvals, waivers, and exemptions. Said inability shall be cause for termination of this Agreement. 19. NOTICE Any notice, tender, demand, delivery, or other communication pursuant to this Agreement shall be in writing and shall be deemed to be properly given if delivered in person or mailed by first class or certified mail, postage prepaid, or sent by fax or other telegraphic communication in the manner provided in this Section, to the following persons: To City: Clerk of the City Council City of Santa Ana 20 Civic Center Plaza (M-30) P.O. Box 1988 Santa Ana, CA 92702-1988 Fax:714-647-6956 With courtesy copies to: Executive Director, Parks, Recreation and Community Services Agency City of Santa Ana 20 Civic Center Plaza (M-23) P.O. Box 1988 Santa Ana, California 92702 Fax:714-571-4209 To Contractor: Bruce M. Hwang Vice President Valley Maintenance Corp. 11759 Telegraph Road Santa Fe Springs, CA 90670 A party may change its address by giving notice in writing to the other party. Thereafter, any communication shall be addressed and transmitted to the new address. If sent by mail, communication shall be effective or deemed to have been given three (3) days after it has been deposited in the United States mail, duly registered or certified, with postage prepaid, and addressed as set forth above. If sent by fax, communication shall be effective or deemed to have been given twenty-four (24) hours after the time set forth on the transmission report issued by the transmitting facsimile machine, addressed as set forth above. For purposes of calculating these time frames, weekends, federal, state, County or City holidays shall be excluded. Page 8 of 9 20. MISCELLANEOUS PROVISIONS a. Each undersigned represents and warrants that its signature herein below has the power, authority and right to bind their respective parties to each of the terms of this Agreement, and shall indemnify City fully, including reasonable costs and attorney's fees, for any injuries or damages to City in the event that such authority or power is not, in fact, held by the signatory or is withdrawn. b. The Agreement is the final and complete agreement and any prior or contemporaneous agreements for similar services between the parties is superseded by this Agreement. This shall not apply where the Parties are currently engaged and Contractor is providing services not contemplated by this Agreement. G. All Exhibits referenced herein and attached hereto shall be incorporated as if fully set forth in the body of this Agreement. IN WITNESS WIIEREOF, the parties hereto have executed this Agreement the date and year first above written. ATTEST: Daisy Gomez Clerk of the Council APPROVED AS TO FORM: SONIA R. CARVALHO City Attorney By: Br on Salvatierra Deputy City Attorney RECOMMENDED FOR APPROVAL: Lisa Rudloff Executive Director Parks, Recreation, and Community Services Agency CITY OF SANTA ANA Kristine Ridge �— City Manager CONTRACTOR: Bruce M. Hwang Vice President Page 9 of 9 EXHIBIT A Appendix ATTACHMENT I SCOPE OF WORK CITY OF SANTA ANA REQUEST FOR PROPOSALS RFP NO.: 22-031 Description of Work It is the intent of this agreement to continually improve the quality of the facilities. The Contractor shall provide all labor, training, materials, tools, equipment, transportation, hauling, dumping, chemicals and other items needed to perform high quality park janitorial maintenance pursuant to the terms defined herein. This RFP identifies facilities in to two groups, park restrooms and park buildings. Park buildings include community centers (including gymnasium, if applicable) and other facilities that are not stand-alone restroom-only structures, which are considered park restrooms. The Contractor shall provide all park restroom janitorial maintenance at work sites listed herein, including, but not limited to cleaning, scrubbing, polishing, toilets, urinals, doors, walls, floors, ceilings, windows, partitions, dispensers, hand rails plumbing fixtures, and replacing burned out lights, lens covers, removing foreign materials i.e. paper wads stuck to ceilings, walls, etc. In addition, the Contractor shall clean the exterior of the building surfaces including the walls, roof, windows, etc. and, other services required to maintain the work sites in a safe, attractive and useable condition. The Contractor shall provide all park building janitorial maintenance at work sites listed herein, including, but not limited to cleaning, scrubbing, polishing of windows, desks, cabinets, computers, phones, kitchen appliances, hanging amenities (clocks, pictures, Knox boxes, etc.),toilets, urinals, doors, walls, floors, ceilings, windows, partitions, dispensers, hand rails plumbing fixtures, and replacing burned out lights at the contractors expense, lens covers, removing foreign materials i.e, paper wads stuck to ceilings, walls, etc. In addition, the Contractor shall clean the exterior of the building surfaces required to maintain the work sites in a safe, attractive and useable condition. Contractor understands that it is assuming maintenance responsibility of the parks/locations "as is" and is responsible for improving all aspects of the parks facilities to the quality described in these specifications and interpreted by the City's Representative. Proposers shall be responsible for monitoring the site to obtain information regarding this solicitation. City of Santa Ana RFP 22-031 Page 12 1.0 DEFINITIONS 1.1 "City's Representative" shall mean the Executive Director of Parks, Recreation and Community Services designated representative. 1.2 "Cleaning" shall mean the practice of thoroughly removing all stains, foreign materials, mineral deposits, etc. to achieve a high quality "like new" appearance. 1.3 "Sanitizing" shall mean to disinfect (eradicate disease causing agents) by use of germicidal or other approved disinfecting products. 1.4 "Polishing" shall mean, following cleaning, using products to enhance the "shine" of the surface being polished. 2.0 PARK RESTROOM MAINTENANCE Routine maintenance shall include but not be limited to the following services performed at the Work Sites listed in Attachment 3-6. 2.1 Daily Cleaning Schedule (Daily cleaning is to be performed two times per day) 2.1.1 Restock all supplies daily so dispensers are completely full. Replace vandalized dispensers with approved manufacturer and model dispensers to Park Maintenance specifications upon discovery. Dispensers will be provided by the City. 2.1.2 Flush toilets and urinals prior to finishing and add approved products. 2.1.3 Check toilets and urinals for stoppages and use plunger and/or hand auger to unplug. Note that the should the Contractor be unsuccessful in unplugging the toilet or urinal causing the City to unclog the unit, and the clog is unplugged by plunger and/or hand auger, the cost for this service will be deducted from the Contractor's next monthly invoice. 2.1.4 If stoppages cannot be unplugged or if other plumbing problems are noticeable, notify the City's Representative immediately. Contractor shall remove all waste from the clogged urinal/commode, clean the urinal/commode and place a plastic waste receptacle liner over the unit to protect it from use until a Plumber can clear the clog. 2.1.5 Remove all stains, dust, litter, debris and otherwise foreign matter on all interior surfaces including doors, sills, partitions, floors, walls, ceilings, etc. This includes, but not limited to, wads of paper stuck on ceilings, tape, etc. 2.1.6 Empty, clean and sanitize receptacles inside and out. 2.1.7 Sweep and mop entire floor with approved germicidal cleanser/solution. Hosing out restrooms is not an acceptable practice. 2.1.8 Clean and sanitize all surfaces, including walls, doors, partitions, door/window jambs, vents, light fixtures, ceilings, etc. Tile floors and walls shall be cleaned and polished. 2.1.9 Clean, sanitize interior and exterior of washbasins and around all fixtures to remove mineral deposits, water spots, dirt, grim, and any other unclean condition. Polish all metal fixtures surfaces, inside and out, including but not limited to toilets, urinals, plumbing, sinks, flush valves, mounting plates, dispensers, nuts, screws, traps, hose bibs, water connections, handrails, mirrors, etc. using approved products. 2.1.10 Clean and disinfect benches using approved germicidal cleanser. 2.1.11 Inspect and replace burned out lights at the Contractor's expense inside and outside the building using approved products. City of Santa Ana RFP 22-031 Page 13 2.1.12 Clean and disinfect lockers (inside, outside and tops) using approved germicidal cleanser. Throw away any trash found in unlocked lockers or on top of lockers. 2.1.13 Clean and sanitize shower walls, fixtures and curtains using approved germicidal cleanser. 2.1.14 Pick-up, clean, sanitizes and removes trash and debris, including but not limited to feces, urine, paper, within 10' feet of the building in each direction. 2.1.15 Clean exterior of the building/roof free of all stains, dirt, grime, sand, or other foreign materials including paper wads, confetti, tape, slap tags, cob webs, dust, etc. within 10' of the building. 2.1.16 Turn off lights once work is completed. 2.1.17 Clean and polish exterior of the building amenities (attached) including but not limited to drinking fountains, lights, Knox boxes, plaques, windows (except Stadium Press Box), etc. of dirt, grime, all foreign materials including paper wads, confetti, tape, slap tags, cob webs, dust, etc. 2,1.18 Clean interior windows free of dirt, grime, tape, smudges, streaks, etc. to achieve a clear glass condition. This includes Stadium Press Box. 2.2 Weekly Cleaning Schedule — Restrooms, Showers and Locker Rooms 2.2.1 Polish all tiles surfaces using approved product to achieve a high quality appearance. 2.2.2 Inspect shower curtains. If curtains are worn, the Contractor shall replace them at his own expense with a shower curtain product acceptable to the City's Representative. 2.2.3 Clean light fixtures and protective coverings inside and out using approved germicidal cleanser. 2.3 Monthly Cleaning Schedule — Restrooms, Showers and Locker Rooms 2.3.1 Clean and resurface floor surfaces using approved products per the manufacturer's specifications. 2.3.2 Use pumice stone or other product/tool to remove mineral buildup from around fixtures in the restroom. 2.3.3 Pressure wash all exterior wall and pavement surfaces to remove dirt, dust, debris, stains, etc. to within 10' of the building. 2.3.4 Scrub floors and base boards completely clean of dirt, grim, stains, etc. using a power walk -behind floor scrubber and hand held power scrubber being careful not to damage flooring. 2.4 Bi-Annual Cleaning Schedule 2.4.1 Pressure wash roofs to remove dirt, dust, debris, stains, etc. 3.0 PARK BUILDING MAINTENANCE -GENERAL Routine maintenance shall include but not be limited to the following services performed at the Work Sites listed in Attachment 3-6. SPECIAL NOTICES -All furniture moved by the Contractor's employees during the performance of any services shall be returned to its appropriate location. All items such as trash receptacles or City of Santa Ana RAP 22-031 Page 14 desk chairs that are moved to enable cleaning underneath or around them shall be returned to their appropriate location. Work areas shall be secured and equipment placed to prevent passage by the general public and City staff. All such work areas shall be denoted as such. Work areas and equipment shall remain under this state/condition until all work is complete, equipment is vacated and passage is safe for all. The proper quantity and type of safety warning signs, such as "Caution — Wet Floor" shall be placed by the Contractor's employees each time such conditions exist that would warrant placement of such signs. Signs are to be picked up and stored in the appropriate janitor room once the condition no longer exists to warrant such signs. 3.1 Daily Cleaning Schedule 3.1.1 Restock all supplies daily so dispensers are completely full. Replace vandalized dispensers with approved manufacturer and model dispensers to Park Maintenance specifications upon discovery. Dispensers will be provided by the City. All supplies shall be provided by the contractor 3.1.1 Flush toilets and urinals prior to finishing and add approved products. Replace waterless urinal filters with approved urinal manufacturer's cartridges as often as necessary to prevent foul odors and urine back-up. Waterless urinal filters shall be provided by the Contractor and shall be per the waterless urinal manufacturer's specified cartridge. 3.1.2 Check toilets and urinals for stoppages and use plunger and/or hand auger to unplug. Note that the should the Contractor be unsuccessful in unplugging the toilet or urinal causing the City to unclog the unit, and the clog is unplugged by plunger and/or hand auger, the cost for this service will be deducted from the Contractor's next monthly invoice. 3.1.3 If stoppages cannot be unplugged or if other plumbing problems are noticeable, cover the urinal/commode with a trash liner then notify the City's Representative immediately. 3.1.4 Remove all stains, dust, litter, debris and otherwise foreign matter on all interior surfaces including doors, sills, partitions, floors, walls, ceilings, windows, etc. This includes, but not limited to, wads of paper stuck on ceilings, tape, etc. 3.1.5 Empty, clean and sanitize receptacles inside and out. Replace plastic waste receptacles liners so they are neat in appearance. 3.1.6 Carpeting & Rugs -Vacuum all carpeted -rug areas wall-to-wall including areas immediately adjacent walls and other obstacles. Contractor may elect to sweep these areas out by hand first before vacuuming. 3.1.7 Tile and other resilient floors and walls shall be swept, mopped using approved germicidal cleansers, and buffed/polished to a non -streaked consistent in appearance luster. 3.1.8 Clean, dust and sanitize all surfaces inside and out, including walls, blinds, drapes, book cases, books, doors, partitions, door/window jambs, vents, light fixtures, ceilings, windows, window sills, mirrors, computers, telephones, speakers, wall boards, pictures, etc. 3.1.9 Clean, sanitize interior and exterior of kitchen appliances, cabinets, washbasins, floor drains, and around all fixtures to remove mineral deposits, water spots, dirt, grim, and any other unclean condition. Polish all metal fixtures surfaces, inside and out, including but not limited to toilets, drinking fountains, urinals, plumbing, City of Santa Ana RFP 22-031 Page 15 sinks, flush valves, kitchen vent hoods, mounting plates, dispensers, nuts, screws, traps, hose bibs, water connections, handrails, mirrors, etc. using approved products. 3.1.10 Kitchens & break rooms -Wash and dry dishes and put away. Clean and sanitize counter tops, tables (surface and hardware, legs, etc.), vending machines, display cases, etc. 3.1.11 Furniture -Clean, dust, vacuum, disinfect and polish furniture including but not limited to chairs, tables, cabinets, computers, televisions, exterior of potted plant pots, etc. using approved germicidal cleanser. 3.1.12 Lamps (lighting replacement) -Inspect and replace burned out interior and exterior lights at the Contractor's expense using approved products. 3.1.13 Locker Room -Clean and disinfect lockers (inside, outside and tops) using approved germicidal cleanser. Throw away any trash found in unlocked lockers or on top of lockers. Clean, sanitize and polish wood benches and metal hardware. 3.1.14 Showers -Clean and sanitize shower walls, fixtures and curtains using approved germicidal cleanser. 3.1.15 Exterior of Building -Pick-up, clean, sanitizes and removes trash and debris, including but not limited to feces, urine, paper, within 10' feet of the building in each direction. 3.1.16 Exterior Building Service -Clean exterior of the building free of all foreign materials including paper wads, confetti, tape, slap tags, cob webs, dust, etc. 3.1.17 Outside Patios, Balconies and Building Entryways- Remove cobwebs from overhead surfaces, lights and other amenities affixed to the building entryway areas. This would include cleaning the exterior of glass and metal doors, door thresholds and hardware. Remove any litter, cigarette butts or bird droppings. 3.1.18 Entrance Glass, Mirrors and Workstation Glass -Thoroughly clean both sides of all surrounding building entry door glass and entry doors for a uniform appearance free of all smudges, fingerprints, stains, streaks, lint, etc. Remove any paper and/or tape. Clean all mirrors in restrooms, locker rooms and fitness center in the same manner as noted above. Spot clean workstation and/or partition glass daily as needed. 3.1.19 Entrance Mats -Remove moisture, wet or dry soil, and any debris from carpeted, rubber and/or other material mats. Ensure mats are properly positioned on the floor. 3.1.20 Stain Removal on Carpet, Upholstery, Partition Panels and Walls -Clean and/or remove all stains as quickly as they are discovered so as not to allow them to set into the fabric. If the stain is a coffee spill, use a contractor -supplied product similar to Interface Coffee Breaker and follow the manufacturer's recommended procedures. Do not blot or attempt to extract. Simply spray the affected area(s). 3.1.21 Remove slap tags, graffiti and any other materials used to deface the building and it amenities. 3.1.22 Replace burned out lights (at the contractor's expense) Turn off lights once work is completed. 3.1.23 "Offices, Stadium Press Box, Closets, Storage Rooms," Restrooms, Showers and Locker Rooms 3.2 Weekly Cleaning Schedule City of Santa Ana RFP 22-031 Page 16 3.2.1 Spray and Buffing of Hard Floors -Clean and restore a uniform glass and protective finish to resilient tile or terrazzo floors that are finished with a floor finish. All chairs, trash receptacles, etc., shall be tilted or moved where necessary to spray buff underneath. The entire floor shall have a uniform coating of floor finish. All spray buff solution shall be removed from baseboards, furniture, trash receptacles, etc. 3.2.2 Dusting of Ceiling, Atrium Ledges, Lunchroom Drywall Ledges and HVAC Wall Vents -Clean all HAVAC vents and area immediately surround them. Dust all atrium ledges at the glass/wood railing areas and at the atrium stairs. Dust lunchroom drywall edges. Care shall be taken not to spread dust into the air. 3.2.3 High Dusting -Remove dust, cobwebs, oily film, etc., from all fixtures and surfaces above 11 feet from the floor surface. This would include lights, grills, light fixtures, pipes, sprinkler systems, cables, ledges, walls, atrium wood and ledges, ceilings, vents, etc. Care shall be taken not to spread dust into the air. 3.2.4 Inspect shower curtains. If curtains are worn, the Contractor shall replace them at his own expense with a shower curtain product acceptable to the City's Representative. 3.2.5 Clean light fixtures and protective coverings inside and out using approved germicidal cleanser. 3.3 Monthly Cleaning Schedule 3.3.1 Carpeted Floors -Pile lift carpet floors in all areas. 3.3.2 Carpeted Floors — Bi-Monthly* - Spin bonnet all carpeted floors every two (2) months. *(calculate to monthly cost for bidding purposes). January; March; May; July; September and November. 3.3.3 Tile Floors -Spray buff all tile floors. Clean and resurface floor surfaces using approved products per the manufacturer's specifications. 3.3.4 Use pumice stone or other product/toot to remove mineral buildup from around fixtures in the restroom. 3.3.5 Pressure -wash all exterior wall and pavement surfaces to remove dirt, gum, dust, debris, stains, etc. to within 50' of the building. 3.4 Quarterly Cleaning Schedule 3.4A Tile Floors —Strip and wax all tile floors quarterly. *(calculate to monthly cost for bidding purposes) 3.5 Bi-Annual Cleaning Schedule 3.5.1 Clean roofs free of leaves and all other debris. 3.5.2 Pressure washes metal roofs to remove dirt, dust, debris, stains, etc. 3.5.3 Carpeted Floors — Semi -Annually* - Extract clean carpeted floors two (2) times per year. *(calculate to monthly cost for bidding purposes) April and October 3.5.4 Scrub floors and base boards completely clean of dirt, grim, stains, etc. using a power walk -behind floor scrubber and hand held power scrubber being careful not to damage flooring. 4.0 PARK BUILDING MAINTENANCE -GYMNASIUM City of Santa Ana RFP 22-031 Page 17 A high level appearance and a safe surface underfoot require scheduled, daily preventive maintenance. 4.1 Gymnasium General -Daily Maintenance 4.1.1 Clean walls and doors free of smudges, ball marks, and any other marks. 4.1.2 Clean any fixtures and/or appurtenances by wiping them free of marks, dust or any other unclean material. 4.1.3 Clean bleachers of trash, spills, stains, dust, dirt etc. Wipe down bleachers handrails. 4.1.4 Clean, sanitize and polish all steel surfaces including but not limited to metal hardware, door handles/plates, etc. 4.1.5 Clean all interior and exterior door glass. 4.1.6 Polish all panic bars and kick rails. 4.2 Gymnasium General -Weekly Maintenance 4.2.1 Clean up and organize storage areas. 4.2.2 Dust off vents and other appurtenances up to 12' high. 4.2.3 Clean and disinfect wall coverings dust, marks, etc. up to 12' high 4.2.4 Clean up and organize the storage area. 4.2.5 Dust off vents and other appurtenance above 12' high. 4.2.6 Wipe down baseboards free of dust, marks, etc. 4.2.7 Clean walls above 12' high. 4.2.8 Clean basketball backboards free of smudges, ball marks, dust, etc. 4.3 Gymnasium General -Yearly Maintenance 4.3.1 Dust off and clean hanging ducts, score boards, etc. Note, that the Contractor shall be responsible for the annual cleaning of the Salgado Gym duct work. Should the Contractor elect to sub -contract this work, they shall notify the City and the City shall instruct the sub -contractor on the process to become a City vendor. The sub- contractor shall be approved by City Purchasing as a City vendor before performing any work. 4.4 Gymnasium Floor Maintenance — Daily 4.4.1 Matting -Contractor shall provide and replace as often as necessary U.S. Matt & Rubber Corporation entrance guard mats (or approved equal) at each outside and inside entry door directly leading into the gymnasium. The mats will be sized to cover the entire width of all doors in order to protect the gymnasium floor from dirt, moisture and other materials harmful to the gymnasium floor. 4.4.2 Dust Mopping -An essential element of preventive maintenance of wood sports flooring is daily dust mopping. The contractor shall use Algoma Mop Manufacturers "Mariner" mops (or approved equal) that has been treated with Hillyard Super Hit -Tone®, Hit -Mist®, or Hil-Treat®, to remove dirt and grit that acts like sandpaper underfoot in City of Santa Ana RFP 22-031 Page 18 wearing away the gloss and protective coating on the flooring. The contractor shall clean the entire gymnasium wood floor surface daily. The contractor shall treat the dust mops by following the label directions. Never treat a dust mop and immediately use it. The contractor shall rotate dust mops daily. The contractor shall always brush out or vacuum the dust mops after each daily use, retreat the mop, and hang overnight for the next use. 4.4.3 Spot Mopping and Damp Mopping -The contractor shall also provide daily preventive maintenance of gymnasium wood sports flooring by removing spills and soil that daily dust mopping does not remove. It is important to remove spills as soon as possible to prevent slips and falls. For removal of blood, fecal matter, urine, and other potentially infectious materials as outlined in OSHA Regulation 29 CFR 1910,1030, the contractor shall use the Hillyard Bodily Fluid Disposal Kit (Item No. HIL0018204) 4.5 Gymnasium Floor Maintenance — Bi-Weekly 4.5.1 Mop the entire gym floor once every two weeks using a ratio of 1 gallon warm water to 1 cup white vinegar to 1 cup of rubbing alcohol. Change water frequently to avoid mopping with dirty water, thereby, spreading dirt and grime around the gym floor. 4.6 Santa Ana Zoo Animal Hospital 4.6.1 The floor of the Santa Ana Zoo Animal Hospital shall be stripped and waxed quarterly. 4.7 Tools Required 4.7.1 "Wet Floor" signs 4.7.2 Mop bucket with wringer 4.7.3 Clean rayon mop with handle 4.7.4 Autoscrubber 4.7.5 Hillyard Super Shine -All® 4.8 Procedures 4.8.1 Set out "Wet Floor" signs. 4.8.2 Mix Super Shine -All at 2 oz. per gallon of water in a mop bucket, or 1 oz. per gallon in an autoscrubber. 4.8.3 For spills, soak mop in the solution, wring out, and mop the floor area while absorbing the spill. 4.8.4 Re -soak the mop in the cleaning solution, wring out, and mop the area a second time. 4.8.5 When damp mopping the entire floor, change the cleaning solution when it becomes cloudy with dirt. NOTE: Do not mop heavy amounts of cleaning solution onto the floor. 4.8.6 If autoscrubbing, use a new white pad. 4.8.7 Allow the floor to dry thoroughly before removing "Wet Floor" signs. City of Santa Ana RFP 22-031 Page 19 4.9 Spot Removal 4.9.1 Remove heel marks, gum, stains, etc. daily being careful to not damage the floor. Areas affected by removal of marks, gum, stains, etc. shall be refinished following Hillyard's refinishing specifications. 5.0 Approved Supplies 5.1 Restroom 5.1.1 Toilet Tissue -Acclaim White Singlefold Interfolded Bath Tissue # 10101 — 00 5.1.2 Scott Bathroom Roll Tissue, item # 05102 20, 4.4 x4.5 inches. 5.2 Approved Cleaning Supplies 5.2.1 For cleaning urinals and commodes Colossus #1605 5.2.2 For cleaning polished and brushed chrome Sheila Shine 5.2.3 Metal/Chrome polish Sheila Shine 5.2.4 Disinfectant Versatile 4180 6.0 BUILDING SECURITY The Contractor's shall provide the City at the beginning of the agreement a matrix listing the name of his/her custodians, what buildings they will service, what time the buildings will be serviced, what vehicles they drive (make, model and license number). This information will be copied to the Santa Ana Park Rangers and the Santa Ana Police Department for security purposes. The contractor shall keep all exterior doors locked during the performance of work or as otherwise directed and shall ensure that all doors are locked at the end of the shift unless otherwise noted. Offices with security systems shall have them activated immediately after work is completed in that area. The Contractor shall be responsible for any lost keys, card keys and any inherent damages (i.e., re -keying of whole facility). This cost shall be withheld from contractor's payment(s). The decision to re -key the whole facility is solely that of the City's Representative. 7.0 EQUIPMENT USAGE There shall be no usage of City equipment, telephones, or facilities by the contractor's staff. The City may ask the contractor to remove staff from the site if they are found to be in violation of this policy. Electrical power (110) volts will be furnished by the City at existing power outlets for the contractor's use to operate such equipment as is necessary in the conduct of his work. The Contractor shall be responsible for any damage caused to the electrical outlets and their covers caused by the improper disconnection of equipment. Cold water will also be made available as necessary for cleaning. 8.0 EXTRA WORK It is the City's intent to keep parks and other public recreational sites in a beautiful and exceptionally well -maintained condition. This specification is designed to continuously improve parks and public recreational sites. It is with this intent in mind that the City's Representative may consider authorizing extra work. Extra work will not be initiated without written authorization. In emergency -situations, a not to exceed price may be submitted by contractor via City of Santa Ana RFP 22-031 Page 20 e-mail for review/approval by City. The City's Representative may request that the Contractor submit proposals for extra work in order to improve the grounds -landscape in the contract sites. The Contractor shall submit proposals using the City's Proposal for Extra Work Spreadsheet. The Contractor shall complete the spreadsheet in its entirety using his/her proposed extra work pricing (that is a part of this agreement) in order for the proposal to be considered. City reserves the right to request materials/equipment receipts with invoices. All labor shall be quoted on a "not to exceed" basis and City will only pay for labor actually incurred. City will pay up to 15% mark-up on parts and materials. 9.0 CITY INSPECTION The Director's Representative shall regularly inspect City property subject to this Agreement. If said inspection results in discovery of work that is not performed in the manner, and to the professional degree set forth in the Specifications, The Contractor agrees that the City shall; 1) withhold from Contractor's next monthly payment, the City's actual or estimated cost of performing the work; or, 2) hire a contractor or City staff to perform the work not performed and then withhold from the Contractor's next monthly payment the City's actual cost for performing the work to bring the property into conformance with the specifications. Additionally, City shall impose liquidated damages of up to $300.00 per inspection, per park, per item specified herein not performed, per day not meeting the specifications during any such inspection. Furthermore, it is not the Director's Representatives responsibility to inform the Contractor when work specified in the specifications was not performed or that deficiencies exist. It is the Director's Representatives responsibility to inspect the properties to verify that work was performed to the specified level of quality and timeframe followed by reporting that the work was performed satisfactorily or not. It is the Contractor's responsibility to provide adequate supervision and staffing to perform all aspects specified in this agreement. Should the Director's Representative create Power Point punch lists, essentially performing the Contractor's Supervisor's responsibilities/duties of determine what work needs to be performed in accordance with the agreement specifications, the City shall deduct $300 per Power Point punch list from the Contractor's monthly invoice. City of Santa Ana RFP 22-031 Page 21 Consultant Responsibilities: 1.0 GENERAL CONDITIONS 1.1 Local Office -The Contractor shall maintain a physical office within the 714 area code (local office). The local office shall be open Monday through Friday 8:00 a.m. to 5:00 p.m. with a company representative present at all times. Answering services or mobile telephones will not be considered a local office. 1.2 Outside the Scope of Work -Damage or malfunction to plant material or irrigation system equipment (from valve to water meter), with the exception of irrigation heads and lateral lines, by any of the following may be considered outside the scope of this Agreement: -Acts of God -Civil Disorder -Vehicle Collision (excluding Contractor and its employees and subs) -Excavation or re -surfacing of the street -Power failures -Underground wiring damage Contractor will not be considered responsible for replacement. Contractor must prove to the satisfaction of Director that one of the above occurred in order to be excused from performing under the Agreement. 1.3 Scheduling of Work 1.3.1 The Contractor shall provide park janitorial maintenance and be responsible for locking up the restrooms at the designated park closing time Monday through Sunday. The schedule may be modified at the City Representative's request. 1.3.2 The Contractor shall establish schedules of "routine work" to be followed in the performance of this contract. Schedules listing the name and size of specific crews performing daily, weekly, monthly, annual and periodic maintenance shall be submitted to the City's Representative each month. A copy of these schedules shall be provided to the City's Representative prior the performance, and any changes in scheduling shall be reported in writing. The schedule shall include days of the week and what person/crew will be performing specific work in accordance with the specification. Each person/crew will be identified and list the number of employees by job classification. Once the initial schedule of "routine work" is completed, the Contractor shall notify the City's Representative in writing before any changes are made. 2.0 UNIFORMS AND VEHICLES IDENTIFICATION 2.1 The Contractor shall provide to all field personnel a standard uniform including but not limited to uniform company hats, collared work shirts, pants, jackets, cold weather vests and ANSI approved safety shoes. All uniforms will be marked by patch, silkscreen or embroidery with the company name and logo or other form of identification. 2.2 All equipment shall be clearly identified on both sides and rear of the vehicles as belonging to the Contractor, well maintained, in excellent working condition, be clean in appearance and without extensive visible damage, dirt graffiti etc. In addition, all City of Santa Ana RFP 22-031 Page 22 vehicles shall have the company's name, contractor's license number and contact information clearly identified on both sides and the rear of the vehicle. 2.3 The Director's Representative reserves the right to direct the Contractor to remove an employee or piece of equipment for not meeting high maintenance and appearance standards. 3.0 SAFETY REQUIREMENTS 3.1 All work performed under this contract shall be completed with maximum safety as the priority above all other requirements. The Contractor shall be incompliance with his/her companies City annual approved Illness and Injury Prevention Program. 3.2 All work performed under this contract shall be performed in strict compliance with all federal, state and local safety laws, regulations or other authoritative mandates that protect workers and the general public from, including but not limited to, blood borne pathogens, hazardous waste identification and transport and pesticide use and reporting 3.3 In the event unsafe work is observed by City staff or otherwise reported, the Director's Representative may at his discretion order the Contractor to stop performing and pay all costs and or damages resulting from the delay. 3.4 Each year the contractor shall submit for approval their updated Injury and Illness Prevention Program (IIPP). As a part of this document, the contractor shall include the OSHA mandated annual safety training schedule and the certified trainers for the calendar year. In addition, the contractor shall submit previous years OSHA safety training certificates verifying each employee completed the mandated annual OSHA safety training. For new employees, the contractor shall provide the employee, as a part of their new employee orientation, mandated OSHA annual training courses and submit their certificates of completion prior to the new employee being assigned to Santa Ana, 4.0 SAFETY NOTIFICATION 4.1 If Contractor identifies a potential safety issue, Contractor shall: 4.1.1 Notify the public that potentially unsafe conditions exist by installing yellow "Caution Tape" and "A" frame barricades or equal substitute around the condition. 4.1.2 Notify the Director's Representative of the condition first by phone and then in writing (e-mail is acceptable) including digital photographs of the potential safety concern. Once the Contractor has notified the City and the public of the condition, as specified above, Contractor shall have no further responsibility regarding the condition. 5.0 PROPERTY DAMAGE Any damage to private property caused by Contractor shall be immediately reported to the property owner. Contractors shall pay for any damage caused to private property in performing this agreement. City of Santa Ana RFP 22-031 Page 23 6.0 ACCESS TO PRIVATE PROPERTY Prior to any work involving private property, the Contractor shall notify the City of the proposed work and obtain all necessary permits and/or consent required from City and/or property owner 7.0 PROTECTION AND RESTORATION OF EXISTING IMPROVEMENTS The Contractor shall protect City and/or private property adjacent to work areas including sprinkler systems, drainpipes, lawns, brickwork, plantings, masonry work, fences, walls, sidewalks, street paving, etc., located on either public or private property. Contractor shall, at its expense, replace any property that is removed or damaged, other than property pre -approved for removal. Contractor shall abide by the City's "Policy for Driving on Park Property" (See Attachment 4). 8.0 MONTHLY REPORTS Prior to contract commencement, and by the first of every month thereafter, Contractor shall submit to the City's Representative: 1) a detailed annual, monthly and weekly work schedule consistent with task frequencies in Exhibit A-1; 2) time sheets of employees assigned to the contract areas; 3) names and titles of all persons working on the project and their qualifications; and 4) type and quantities of equipment, materials and/or chemicals to be used on the project. The information contained in the above referenced documents shall be updated with any new information as changes occur. The City's Representative shall be immediately notified of any changes to the above information. The information contained in the above referenced documents shall be updated with any new information as changes occur. The Director's Representative shall be immediately notified of any changes to the above information. Failure to submit a report by the first of each month shall result in a fine of $100.00 per day for each report submitted late. 9.0 WATER CONSERVATION The City will pay for water used by Contractor pursuant to this agreement. Should the amount of water used be considered excessive and the City Representative can quantify what is considered normal water use from excessive then the Contractor shall pay the cost of the excess water. 10.0 SPECIFICATIONS INTERPRETATION The intent of these specifications is known by the City of Santa Ana and SAPRF. Any questions relating to the interpretation of these specifications must be addressed, in writing, prior to the start of work. The Contractor agrees that interpretations of this contract after the start of work are at the sole discretion of the Director's Representative, and the Contractor shall abide by all such interpretations 11.0 PROTECTION OF EXISTING FACILITIES AND STRUCTURES 11.1 The Contractor shall exercise due care in protecting from damage all existing facilities, structures, and utilities, both above surface and underground on the City's property. Any damage to City, Santa Ana Park and Recreation Facilities (SAPRF), or private property caused by the Contractor's neglect shall be corrected and paid for by the Contractor at no cost to the City of Santa Ana or SAPRF. The City of Santa Ana and/or Director's Representative shall make the determination of fault. The Director's Representative City of Santa Ana RFP 22-031 Page 24 reserves the right to issue a Stop Work Notice if the Contractor does not promptly repair any damage, within twenty-four (24) hours of the damage incurred. 11.2 If the Directors Representative requests or directs the Contractor to perform work in a given area, it will be the Contractor's responsibility to verify and locate any underground systems (i.e. utility lines) and take responsibility for taking reasonable precaution when working in these areas. 11.3 Contractor shall call Underground Alert (800) 422-4133) at least two working days prior to digging for line locations. Any damage or problems shall be reported immediately to the Director's Representative and the City of Santa Ana. If the Contractor discovers something unexpected or a unique problem occurs, he should stop work and immediately contact an authorized Director's Representative for a timely resolution of the problem. 12.0 SUBSTITUTIONS Whenever a specific type of material is specified, no substitutions shall be allowed without written consent of the SAPRF representative. 13.0 CERTIFICATION & APPLICATION OF MATERIALS 13.1 All materials shall be delivered on the site in original containers. Materials shall be subject to inspection by the Director's Representative. The Director's Representative will not approve materials not meeting the SAPRF standards, and Contractor shall return any such non -satisfactory items at his/her cost. 13.2 No materials shall be applied prior to the Director's Representative verifying the specified quantities of materials. Furthermore, should the Contractor apply materials before the Director's Representative verifies correct materials and quantities, the Contractor shall not receive credit for the applied materials. The Contractor shall then reorder and deliver the materials, thereby not receiving credit for the applied materials. 14.0 CONTRACTOR NEGLECT Any damage to the City of Santa Ana, SAPRF, or private property, which has been determined to be due to the Contractor's neglect, shall be corrected at no additional cost to the City of Santa Ana or the SAPRF. 15.0 CONSTRUCTION EQUIPMENT The Contractor shall take all necessary precautions for safe operation of his equipment and the protection of the public from injury and damage from such equipment. 16.0 SOUND CONTROL REQUIREMENTS The Contractor shall comply with all local sound control and noise level rules, regulations and ordinances that apply to any work performed pursuant to the Contract. Each internal combustion engine used for any purpose on the job or related to the job shall be equipped with a muffler of a type recommended by the manufacturer of such equipment. No internal combustion engine shall be operated on the project without said muffler. Full compensation for conforming to the requirements of this section shall be considered as included in the prices paid for the various contract items of work involved and no additional compensation will be allowed therefore. Sounds, such as loud music, that are not related to the project, shall be kept at levels so as to not disturb the general public. City of Santa Ana RFP 22-031 Page 25 17.0 INQUIRIES AND COMPLAINTS The Contractor shall maintain an office at some fixed place and shall maintain a telephone thereat, listed in the telephone directory in his own name or in the firm name by which he is most commonly known. Furthermore, the Contractor shall, at all times, have some responsible person(s), employed by the Contractor, to take the necessary action regarding all inquiries and complaints that may be received from the City of Santa Ana, Director's Representative, and/or private citizens during normal working hours. Whenever immediate action is required to prevent impending injury, death or property damage to the facilities being maintained, the Director's Representative may, after reasonable attempt to notify the Contractor cause such action to be taken by the SAPRF work force, All costs of any such action shall be charged against the Contractor, or the Director's Representative may deduct such cost from any amount due to Contractor. All complaints shall be abated as soon as possible after notification, to the satisfaction of the City of Santa Ana and/or Director's Representative. If any complaint is not abated within a reasonable time, the Director's Representative shall be notified immediately of the reason for not abating the complaint followed by a written report to the Director's Representative within five (5) days. If the complaints are not abated within the time specified or to the satisfaction of the Director's Representative, the Director's Representative may correct the specific complaint and the total cost incurred by the SAPRF will be deducted and forfeit from the payments owing to the Contractor from the SAPRF. Such cost shall include all SAPRF staff time required to resolve the problem and appropriate overhead charges 18.0 NOTIFICATION OF LOCATIONS OF WORK The Contractor shall notify the Director's Representative when the contractor's crews will be working within the SAPRF. Said notifications will be made on a daily basis by telephone, cell phone, fax, or by weekly written schedules, which specify the entire weeks work locations. 19.0 WORK FORCE The Director's Representative may evaluate each of the Contractor's staff and if he/she finds that a Contractors employee or sub -contractor's employee is not performing or has not completed the required OSHA mandated safety training to the satisfaction of the Director's Representative, the Director's Representative shall require the Contractor to remove the employee from work sites at his or her discretion within 24 hours of written notice. 20.0 MATERIALS The Director's Representative shall approve or reject all materials delivered to the work site. In addition, the Contractor shall not apply any materials until the Director's Representative inspects the materials to confirm they are correct per specifications and, when required by the Environmental Protection Agency, have the Safety Data Sheets that are placed on the premises of the property where the materials shall be applied. Note that the Director's Representative may stay at the work site to confirm that all materials are applied correctly and in the quantities specified. Materials applied by the Contractor prior to the Director's Representative inspecting the materials shall be considered not applied. Therefore, the Contractor shall not be given credit towards the quantity of the specified material required to be applied by the specification. The Contractor shall then be required to deliver the specified quantity of material to the work site City of Santa Ana RFP 22-031 Page 26 and, following the Director's Representatives approval, apply the materials in the presence of the Director's Representative: Prior to the application or use of any materials the Contractor shall submit to the Director's Representative a minimum 48 hours before delivery to the work site a list of all materials and/or chemicals that may be used pursuant to the terms of this Agreement. The list shall include the name of the product, the products specifications, and the quantity of materials, prescribed method of use/application, Safety Data Sheets and chemical analysis where applicable, recommended usage and any other manufacturer's data that may be pertinent. The list must be submitted before any materials/chemicals are used pursuant to this Agreement. Pesticides including but not limited to: Insecticides, fungicides, herbicides, algaecides, aviacides, and rodenticides shall be of the best quality obtainable and available on the market, properly labeled with guaranteed analysis, and brought to the job site in the manufacturer's original container. Materials shall as specified herein, matching those existing at the work site, or as specified by the Director's Representative. All materials delivered to the site shall be accompanied by a packing slip or other form from the vendor indicating the specific commodity delivered and the quantity. 21.0 TRASH DISPOSAL AND RECYCLING All organic waste (including leaves, grass clippings, brush, branches, and tree parts) resulting from work performed under this contract shall be disposed of pursuant to the requirements of the Santa Ana Municipal Code (SAMC) Chapter 16. Organic waste cannot be taken to a landfill. Every month, the Contractor shall submit receipts from licensed composters/green waste recycling facilities, to the Director listing the tons of organic waste recycled and the names and addresses of the composting or processing companies. As an alternative, the City may allow Contractor to dispose of green waste and trash in bins provided by the City. The City will determine the amount of green waste and trash allowed to be dumped in these bins based on historical amounts. Any additional disposal fees must be paid by Contractor. At no time will the contractor be allowed to dispose of trash or green waste that was not collected as part of this contract. If the City finds that the contractor is disposing of trash from other contracts, the City will discontinue this service for the contractor and the contractor will be required to pay for their own trash service.\ City of Santa Ana RFP 22-031 Page 27 City Responsibilities 1.0 CITY -DIRECTOR'S AUTHORITY The Director's Representative is the only person authorized to direct changes in any of the requirements under the Agreement and, not withstanding any provisions contained elsewhere in the Agreement, and said authority remains solely in the Director's Representative. In the event that the Contractor effects any such changes at the direction of any person other than the Director's Representative, the changes will be considered to have been made without authority and solely at the risk of the Contractor. In addition, the Director's Representative shall have the authority to accept/reject materials, workmanship and to make changes in work or schedule, when the City determines that no extra costs are involved. The Director's Representative shall also have the authority to suspend portions of the specifications and withhold the cost of the suspended portion of the agreement at his/her discretion. The intent of these specifications is known by the City of Santa Ana. Any questions relating to the interpretation of these specifications must be addressed, in writing, prior to the start of work. When the performance of the work or completion per schedule is determined to be sub -standard or not on schedule, the Director's Representative may recommend that all or a portion of payment be withheld. In addition, the Director's Representative shall have the option to hire another qualified contractor to perform any portion of the work specified and withhold payment in the amount of the cost to hire the qualified contractor. Payment to be withheld shall be deducted from the next or subsequent monthly payment due, or if the amount is insufficient to cover payment, the Contractor shall be liable for said deficiency and will be billed accordingly. The Director's Representative shall decide all questions and/or interpretations, which may arise as to the interpretation of the quality of worts, manner of performance, completion per schedule, acceptable fulfillment of the Agreement by the Contractor, interpretation of the specifications, and compensation, including completion of work by alternate sources. Special Requirements See -ATTACHMENT 4: ADDITIONAL PROVISIONS City of Santa Ana RFP 22-031 Page 28 EXHIBIT B II a NJ VALLEY MAINTENANCE CORP March 20, 2022 Parks, Recreation and Community Services City of Santa Ana 20 Civic Center Plaza Santa Ana, California 92701 Gentlemen: Thank you for the opportunity to provide the City of Santa Ana with a Park Restrooms and Perk Building Custodial Service Proposal. Valley Maintenance Corp. primary business is providing complete professional and first class custodial services to commercial office buildings, industrial facilities, and government buildings, both large and small. VMC contact information is as follows: Headquarters Office —11759 Telegraph Road Santa Fe Springs, CA 90670 Mr. Bruce M. Hwang, Vice President of Operations of the company, is authorized representative for VMC. Mr. Hwang' contact information is as following E-mail: bmswl29(a�yahooxoni. Tel: (562) 948-3020 / Cell :(213) 494-1003 Valley Maintenance Corp. will bear sole and complete responsibility for all work as defined in Statement of Work. We hope that our company will be selected as your contractor and we look forward to a long and mutually rewarding relationship with you. Thank you. Sincerely, Byung S. Lee President City of Santa Ana RFP 22-031 Page 2 INTRODUCTION COMPANY HISTORY Valley Maintenance, Corp. is a small and minority owned commercial building maintenance company established in 1991. Since its inception, Valley Maintenance has never failed or refused to complete any service contracts and has grown to become one of the premier janitorial service providers in the Southern California. Currently employing over 300 service workers covering an average of a multi million square feet per day. Valley Maintenance has the management experience, availability of supervisory personnel, financial capability and resources to accomplish all of the requirements of commercial properties. Our management staff has over one hundred years combined experience in the janitorial industry. We are proud of this fact and believe we are able to staff, function and perform to any specifications presented to us. EMPLOYEE TRAINING Training is mandatory for every employee to formulate and secure our high standard of operations. From the simplest to the most complicated assignments, each member of our team is completely prepared before tackling each job. After careful screening of all Valley Maintenance personnel, mandatory training, with a minimum of 90 days supervised field -training employees are assigned to job locations. The training is followed by in-service instruction by their supervisors to update and review techniques. OUR EMPLOYEES Valley Maintenance employees are carefully screened and selected. They are trained, not only in the latest cleaning techniques, but care for specific premises with the specific use of industrial chemicals and equipment unique to each premise. To achieve our goal of customer satisfaction, we strive to create a feeling of pride in the performance of our employees. Valley Maintenance personnel work on a performance incentive program are used to maximize quality work, therefore, providing you with the consistency of a quality maintenance company. EXPERIENCE AND CAPABILITY The company is divided into two commercial service divisions: 1) retail properties providing specific floor care services and 2) all other commercial properties serving government facilities, office buildings, private schools, airport terminals and medical centers as well as industrial properties. Valley Maintenance bonds and insures more than 300 employees and performs custodial services for many commercial properties as well as retail stores for the last 20 years. The crew and supervisors take pride in using only QUALITY products, PROFESSIONAL skills and STATE- OF-THE-ART equipment and our training program and quality control program assures their performance. We believe the primary element in the successful performance of contract janitorial service is management and supervision. Exemplary management ensures top service. The Operation Manager is headquartered at the corporate office. The Operation Manager directs the on -site supervisors. The on -site supervisor is in charge of the each project and directs and supervises assigned custodians. The Operation Manager's primary purpose is to increase the operation effectiveness of all the workers under his supervision. The Operation Managers train and assists personnel. They call on customers and assist them with any situations they may have. They are fully responsible for maintaining the quality of our services. The Supervisor or crew Foreman handles front line, on the job supervision. With over a century of collective managerial and operational skills, Valley Maintenance has continued to grow both in size and reputation. We pride ourselves in being able to meet the highest expectation of our many satisfied clients. PLAN FOR PROVIDING REQUIRED SERVICES JANITORIAL SERVICE OVERVIEW Valley Maintenance Corp. will supply management support, supervision, cleaning personnel, and all necessary supplies and equipment to clean and maintain 15 Head Start Centers according to the Cleaning Specifications. We will provide sufficient on -site night shift personnel to meet or exceed required specifications to clean and maintain your Head Start Centers. Our nightly class room, office, restroom, and kitchen cleaning routine includes but is not limited to: + Utilize Green Clean in Prge�ogram. • Restroom cleaning, restocking and disinfecting • Trash can maintenance, collection, removal and sanitize inside and outside • Sweep, mopping and vacuuming floors • Clean and polishing desks and chairs. • Complete cleaning of kitchen including appliances. • Detail cleaning such as nightly spill and gum removal from all floors, carpets and seat fabric. • Use back pack type hose vacuum cleaner to clean hard to reach areas- under the furniture and corners. • Utilize out company's unique FLOOR INTENSIVE PROGRAM • Carpet Extraction Clean with truck mounted. Valley Maintenance Corp. will develop and maintain a daily, weekly and monthly cleaning log and check list to ensure all tasks are completed according to Cleaning Specifications. Cleaning log is to indicate date , time and name of personnel that completed tasks. The logs are to be submitted to the center weekly. The site supervisor will be required to do a monthly walkthrough with the Property Management. GREEN CLEAN IMPLEMENTATION PLAN Valley Maintenance's management is goal oriented, which places primary emphasis on solution -seeking behavior and on-the-job results. Accordingly, the first step in developing a specific management approach for a newly proposed business is to create a clearly defined set of performance standards for the job and proceed to develop a basic operation plan customized around those standards. Performance goals which must be achieved — on schedule with Quality Assurance in mind —for the provision of custodial and related services at your facilities are: 1. Safe, clean, sanitary premises; maintain all facilities at a peak level of "just opened" appearance at all times. 2. Cooperative interface with property manager assigned to this project. 3. Preventive, as well as corrective actions. 4. Flexibility and adaptability. 5. Provision of custodial services with respect for the important and complex work being performed. With that in mind, we propose a comprehensive and continuing program encompassing the provision of personnel, supervision, and related requirements and services necessary to provide full and complete custodial services as described in the work specifications. TECHNICAL RESPONSE REQUIREMENTS Valley Maintenance proposes to use methods and procedures that have proven successful on large custodial service contracts that we have managed. Our techniques have evolved and been refined over the years. Here we address the ability of our firm to ensure that all personnel assigned to provide services under the proposed contract meet or exceed standard for quality and appearance in the performance of their tasks. In order to do so, we have isolated the important steps that we take to accomplish this. First of all, we must know the contract requirements. One of the first tasks, upon notification of contract award to our company, is management indoctrination of the requirements of the contract. Key company personnel will be assigned to this project in support of the local, on -site, management and supervisory staff. These persons will be responsible to oversee and to manage this project. Therefore, at all levels of responsibility, detailed knowledge and understanding of the contract requirements must be established. At the company level, the Operations Manager, the Quality Control Manager, and the President are required to know and understand the contract requirements. The following attachments are our company concept for providing supervision and quality control to include special methods for monitoring performance and communication. CITY OF SANTA ANA JANITORIAL SERVICES STAFFING PLAN CONTRACT MANAGER BRUCE IIWANG SUPERVISOR SALVADOR RODRIGUEZ JALITY CONTROL MATERIAL CONTROL PERSON LEAD PERSON LEAD PERSON FLOORCARE VICKDY AMARO I I JEREMY AUILAR I I MARLEI YS URENA I I PRESSUREWASH JANITOR 1 JANITOR 3 JANITOR 6 JANITOR 2 JANITOR 4 JANITOR 7 JANITOR 5 JANITOR 8 Santa Ana Zoo' PARK PARK RESTROOMS Sagedo Center RESTROOMS DISTRICT 3 & 4 Nature Center DISTRICT 1 & 2 Lawn Bowl All Locations Logan Center) SANTA ANA Garfield Center STADIUM Roosvelt Center A. SUPERVISION BACK UP CREW CUSTODIANS SPECIALIST Valley Building Corp. will provide one Contract Manager who will be the primary contract with facility management. This person to be available during normal working hours and shall directly supervise all custodial crew and will have overall supervisory authority over all company personnel. B.STAFFING VMC will provide a minimum crew of 13 FTE including 1 Contract Manager, 1 Site Supervisor, 3 Lead Persons, 8 Janitors and 1 Floor Care Specialist. VMC will obtain approval from City before changing the crew size. C. CALL BACK CREW VMC will maintain a sufficient number of trained call back supervisor and crew to cover vacation, illness, emergency leave for staff assigned to the service contract, and fluctuation in the number of visitors. This call back crew will available 24 hours a day, 7 days a week and able to arrive at job site within one hour. D. QUALITY CONTROL Following Quality Control performance services will be provided to insure a high standard of services at the Court. 1. Daily service reports will be made by the on -site working supervisor. 2. Monthly or Weekly Inspection will be made by the Contract Manager accompany by a facility management. 3. VMC will submit copies of typical service log, report, etc. SANTA ANA PARK RE, STROOM DAILY CLEANING SCHEDULE DAY CLEANING NIGHT CLEANING Santiago 11:00 AM Santiago 10:00 PM Fisher 11:30 AM Fisher 10:30 PM Angeles 12:00 AM Angeles 11:00 PM El Salvador 12:30 PM El Salvador 11:30 PM Com ensino 1:00 PM Com ensino 12:00 AM Santa Anita 1:30 PM Rosita 1:00 AM Heritage 2:00 PM Edna 1:30 AM Rosita 2:30 PM Roiverview 2:00 AM Edna 3:00 PM Portola 2:30 AM Roiverview 3:30 PM Logan 3:00 AM Portola 4:00 PM Logan 4:30 PM Windsor 11:00 AM Santa Anita 10:00 PM Centennial 11:30 AM Jerome 10:30 PM Adams 1:00 PM Windsor 11:00 PM Thornton 1:30 PM Centennial 12:00 AM Sand ointe 2:00 PM Adams 2:00 AM Memorial 2:30 PM Thornton 2:30 AM Delhi 3:00 PM Sand ointe 3:00 AM Madison 3:30 PM Memorial 3:00 AM Pacific Electric 4:00 PM Delhi 3:30 AM Madison 4:00 AM Pacific Electric 4:30 AM STEP- BY STEP RESTROOM CLEANING METHOD 1 Sweep the loose debris and dirt from the floor with broom. Empty all trash containers. Refill hand soap and all paper goods holders. 2 Move to the toilet bowls. with a downward motion of the swab, push enough water over the trap to expose the standing -water ring 3 Apply the cleaner under and around the flush ring. 4 Apply the cleaner inside the rest of the bowl and spread it evenly with a clean bowl swab. Let it remain on the surface for 5 to 10 minutes, allowing it to loosen hard -water deposit, dirt, and stains. 5 After applying the cleaner to the toilets, move on to the urinals. Spread the cleaner up under the flush ring and down the sides. Allow the cleaner to remain on the surface, as with the toilet. 6 Spread the cleaner evenly on sinks and lavatories, using the sponge or the hand pad. Be sure to cover the basin, sides, splash pan, and fixtures. Allow to remain on the surface. 7 Return to the toilet bowls. Swab the bowl, flushing it several times to rinse thoroughly. pay particular attention to the underside of the flush ring. 8 Return to the urinals and rinse by flushing several times. Swab at the same time. 9 Return to the sinks and rinse with water. use hand pad to wipe away deposits and stains. 10 Using the abrasive side of the sponge, clean the walls under the sinks. 11 Clean the underside and sides of the sinks. 12 1. Clean the underside and sides of the sinks. 13 Wipe the fixtures, sinks, with a clean cloth. 14 Move to the urinals and clean all of the exterior surfaces. Clean the walls above and beside the urinals. wipe the handles and fixtures with a clean cloth. 15 2. Move to the toilets and clean all exterior surfaces, including the underside and top side of the toilet seat. 16 Clean built-up urine salts and soil from the partition and wipe with a clean cloth. 17 The last step to clean the floor with disinfectant. Mop in a figure -eight motion, covering all areas in the room. RESTROOM CLEAN DAILY CHECK OUT LOCATION: DATE: —TIME: CATEGORY SUN MON SUE WED THU FRI SAT INITIAL 1. Sweep & Mop Floor 2.. Scrub Toilet Inside & Out 3. Clean Urinals/ Inside & Out 4. Wash Walls 5. Wash Basins 5. Clean Plumbing Fixtures 6. Disinfectant 7. High dust, Air ventes 8. Drinking Fountain 9. Fill Up Paper Dispensers BRUCE M. HWANG : CONTRACT MANAGER SUMMARY OF PERSONAL BACKGROUND • Has twenty years of top, diversified experience on building maintenance and related work. • Strong background in many areas including management, operation, merchandising, staff training and development, office administration, customer service, and quality assurance. • Familiar with computer, working with Word Perfect , Excel and other systems. • Excellent organizational, communication, and people skills. PROFESSIONAL EXPERIENCE VALLEY MAINTENANCE CORP.. - Los Angeles, California Operation Manager ( 2001 — Present ) Responsible for the management of more than one million square feet in Southern California and to plan, initiate and administer all aspect of the company operation. other responsibilities included sales of company services, marketing strategy development, account management, promotional work, account trouble shooting, client relations, and handling a wide variety of special projects. METRO BUILDING MAINTENANCE COMPANY, INC. —Los Angeles, California Supervisor, Project Manager ( 1980 — 2001 ) Established and developed over $ 1,000,000.00 annual service contracts including PG & E, Edison Company, Washington Mutual Bank as well as large commercial office buildings. WORK HISTORY TIMEFRAME PROJECT ROLE IN PROJECT WORKED From City of Santa Ana Responsible for several building sites. Handle complaints May, 2005 City of Irvine from To Present City of Tustin property managers. Managed special request that a City of Ventura tenant or property manager may have. Supervised 80+ night janitorial staff as well as 15 daytime staff. From City of Long Beach Oversee the 42 locations and in charge of quality control Jan. 2001 City of Pasadena and job inspection. Also in charge of the safety and To April, 2005 training. From PG&E Oversee the 30 sites of PG & E in Ventura & L A County. May. 1996 Supervised over 40 janitorial staff. To Dec. 2000 To plan, initiate and administer all aspects of janitorial operations. From Edison Co. Worked as a lead custodian in janitorial, hard floor and July 1990 carpet care operations. In the custodian capability to To April, 1996 instruct fellow custodians in the performance of manual tasks requiring moderate strength and the body mechanics related the tasks. Valley Maintenance has always been highly selective in the hiring of our employees. From the recruitment of a Operation Manager to the hiring of a member of the custodial staff, nothing is left to chance. HIRING NEW EMPLOYEES From the time an applicant fills out an employment application, he or she is covered by a formalized personnel program administered by an experienced staff. Each applicant is subject to an extensive three-point background check prior to permanent employment. EMPLOYEE ORIENTATION 1.To give the new employee a sense of belonging. 2.Provide necessary job related information. 3. Introduce the worker to his job. 4. Assess his initial performance. Periodic follow-up interview, coupled with quarterly performance ratings, afford GBM the opportunity to appraise and scrutinize each employee's job performance, work attitude and reliability. Our company's Personnel Program has resulted in low employee turnover and an extremely low accident rate and the reassuring knowledge that every our employees are honest, well -trained and reliable professional. =0C711ki[a4 Valley Maintenance personnel will work in neat and clean uniforms. Company will furnish employees With a sleeve shirt, or some other type of upper body wear, bearing the company's identification. Appropriate uniforms will be worn at all times, including personnel who are being trained. COMMUNICATION SKILLS Valley Maintenance will ensure that all member of custodial crew, on -site, will be able to Communicate in English both verbally and in writing. All custodial personnel will be capable of completing, in English, legible written forms and will be capable of understanding oral and/or written instructions in English. 24-7 VALLEY MAINTENANCE CONTACT PERSON & PHONE NUMBER • All Valley Maintenance staff will report any problem they observe, i.e. damage, breakage, plumbing problem, etc. immediately to their supervisor. the supervisor will in turn leave notice for Maintenance Manager and /or designated individual of these problems. • We provide a 24 hour switchboard and supervisory service. This, plus the regular and systematic inspection by our supervisors, assure that the work will be skillfully and properly completed at all times. All of our supervisory personnel are in continuous contact with by way of our electronic radio system and Mobile phones. This system enables Valley Maintenance to respond immediately to any circumstance which may arise requiring our assistance. 8:00 A.M. TO 5:00 P.M. 5:00 P.M. TO 2:00 A.M. 2:00 A.M. TO 8:00 A.M. INITIAL CONTRACT MANAGER ON -SITE SUPERVISOR ON -SITE SUPERVISOR CONTACT BRUCE HWANG SALVADOR RODRIGUEZ SALVADOR RODRIGUEZ 213 494-1003 323 984.9163 323 984-9163 2NDCONTACT CONTRACT ADMINISTRATOR CONTRACT MANAGER CONTRACT ADMINISTRATOR NANCY PADILLA BRUCE HWANG BRUCE HWANG (562) 948-3020 213 494.1003 (213) 494-1004 3RDCONTACT ON -SITE SUPERVISOR CONTRACT ADMINISTRATOR CONTRACT ADMINISTRATOR SALVADOR RODRIGUEZ NANCY PADILLA NANCY PADILLA 323 984-9163 (562)948-3020 (562)948-3020 E MAIL ADDRESS PHONE NUMBER FAX NUMBER E-MAIL MAIN OFFICE 562 948-3020 562 948-3082 info valle mco.com Bruce Hwang 213 494-1003 bruce.h@vallevmco.com CUSTODIAL SERVICE DAILY LOG QUALITY CONTROL, INSPECTION PROCEDURE SUPERVISOR Valley Maintenance will provide thoroughly trained On -Site Working Supervisor. Supervisor will be physically located during normal work shift, Monday through Friday so that such is readily available to deal with the day-to-day operation of the contract. Supervisor shall be knowledgeable in all aspects of the contract service operation and will monitor each individual custodian's performance. WEEKLY, MONTHLY INSPECTIONS Supervisor will walk through each restroom with check list and will conduct the weekly inspection and fill out the form at the end of the week ( Friday ). Also Supervisor will conduct weekly joint inspection tour with facility Manager. Quality Control Manager and Supervisor will walk through each restroom with check list and will conduct Monthly inspection and fill out the form at the end of the month ( Last Friday of the Month ). UNSCHEDULED INSPECTION Quality Control Manager will conduct unscheduled inspection during normal working hour at least twice a month and make a report to the Contract Manager. The purpose of unscheduled inspections are to make sure all the tasks and services are being performed to acceptable condition and to identify deficiencies in the quality of service performed before the level of service becomes unacceptable. Where a deficiency has been observed, Quality Control will notify the Contract Manager for resolution. FOLLOW-UP INSPECTIONS Quality Control Manager will conduct Follow-up inspections of all work found to be deficient on the Monthly initial inspection. Quality Control will notify to the Contract Manager on any item found to be defective on this second inspection. Deficiencies found on this second inspection will be corrected immediately. WORK SUMMARY REPORT A Monthly Summary report will be turned in to the Property Manager on the first work day of the month indicating all completed or in -progress work and any corrective action taken. FOLLOW - UP PROCEDURE CLIENT QUALITY CONTROL MONTHLY INSPECTION DAILY INSPECTION JOB WALK THROUGH WEEKLY INSPECTION SPECIAL REQUEST CONTRACT MANAGER FOLLOW - UPS Q.C. INSPECTIONS DAILY MEETING WORK ORDER I FOLLOW-UP I SCHEDULES, REQUIREMENTS & MATERIALS I TRAINING PROGRAM I EQUIPMENT AND SUPPLIES CONTROLLED ENVIRONMENTAL SERVICES PROGRAM Priority Services is committed to improving the working environments of our customers. Our operating philosophy is grounded on a belief that we should be a leader in our industry in implementing environmental program. To do this, we developed GREEN CLEAN program that leverage recent environmental innovations and that support our client's effort to manage green buildings. The GREEN CLEAN program is founded on following modus operandi. • Purchase products and equipment that minimize or eliminate any harmful impact to the environment. • Ensure that the products we use and our operations are safe for our employees, customers and the environment. • Reduce, or prevent, the environmental impact of any products we use whenever possible. • Meet or exceed the requirements of all environmental laws and regulations. • Continually assess our environmental technology and programs, and monitor progress toward environmental goals. • Ensure every employee understands and responsive and accountable for incorporating environmental considerations in daily business activities. LIST OF SUPPLIES ENVIRONMENTALLY CLEANER MAKERS PRODUCT NAME ' 1 All purpose Cleaner Maintex Impact EES 2 Glass and Window Cleaner Maintex Glacier 3 Bathroom Cleaner / Deodorizer Maintex Shimmer 4 Lime and Scale Remover Maintex Oxy Citrus 5 Floor Surface Cleaner Maintex Trallwinds 6 Degreaser / Cleaner Maintex Pristine 7 1 Carpet Shampoo Ecolab Revitalize 151 8 Chrome Polish Maintex Excalibur 9 Graffiti Remover Maintex Graffiti Remover 10 Brass Polish / Cleaner Maintex Sta-Brite 11 Floor Finish Maintex Dura ZF 12 Floor Stripper Maintex Trend ES As listed above all cleaning supplies, materials used in the performance of Janitorial Service are Environmentally friendly materials and have been cleared through the Industrial Hygiene Department via MSDS, suitable for the purpose intended, and will provide results necessary to provide the high standards of cleanliness required under this service contract. LIST OF EQUIPMENT EQUIPMENTTYPE CAPASITY Carpet Extractor With Tools /15 Gal. 1 Battery Power Floor Buffer — Clark 2000 RPM —21" - Red 1 Electric Buffer Electric 2000 RPM 1 Upright Vacuum 14" 7.5 Amp 4 Back Pack Hose Vacuum 5.3 liter. 1 HP 2 1 T' Floor Machine with Pad Holder 175 Rpm 2 Wet & Dry Vacuum: % HP 15 G 3 Air Blower Y HP 5 Amp 4 Janitor Cart 6 Mobil Trash Brute 45 Gal 8 Water Bucket / Wringer 35 Qt 24 Caution Sin 20 Water Mop Handle 36 Dust Mop with Frame 24" 12 Duster with extend handle 15, 6 Floor Squeegee 36" 5 Doodle Pad Holder 6 To Plastic Bloom for Porter 12 Maid Caddy16 Huskee Plastic Bucket 14Qt 11 Spray Bottle with Trigger 32 Oz. 80 Dust Pan — Plastic 12 Service Vehicle 2016 Ford F 150 2 Pressure Washer 400 PSI 2 IA D Oc'ument A31OTm .2010 (:QNTR�,QTOX: Noble, lean :srarltts and gHdresd V, UP W011100OWCOP ll'11799W clogrph R4� *11Y woiwl� z' 0�9%70 Nionts and prImIppi #Mpo Capitol flonififtycoy Aitylif 15 �D Aspoii Coop)dli' U1,441cot"m NO% 136hd N6+001'00056 eansaqltomos• coosultaflod With �"ndr'.Rwls YAPOOt "XIM M90IMPtion- Omd,,dd#refO) AnV sksolot rofqtRnqdt- ORY00441AN *0'm'a-c4Aw')%zq' 0*4140, soe%%�Owbor or P*OI`PArt"hOlf§.4vOnAJddrad Owal Am appalc bid, a %09fouisvilouti't"Of bid U010 Qf' !fthIO8Og'O Is' Issued in maoation WM-KObcontir4clor's bid tdo In this Bond sli4lt lao.Muied to, and the tatm Own6t shall b� dq0m Sjgdocl o(I seated this ft day of garch, 2Q22 (,veal) '1Ae,-Pr alcient trulltol ffideffiriltvComdrad on ON I mm CAPXT%t47�t ON W!L1JAb41NOMftWqIAOJLD, WILLIAM&— �r—ALL WRIT -TON I*kUW IN WONIRSA, WVX4,90P, ilia 0APTT0L4kM1170tI_TV CO3Rtq%pQN ,w wksood thw D'voiaN To he-ft.&A 4 its omear, podo#wdd g lit 620, 0409WITV 003MAPOW 4" i , 416Y&Oldofft mr, 2! 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Myo e WtARYMOC4ALJONIA 9 LoSANGELESCQMIY ' , ' i� � MYpamro eKpdesOat,t$,202� �� A L?ITIONAL OPTIONAL INFORMA7D DWRIRI'IONOFi'7 ATl'ACH01060UM6Nf ((ItlsoCdafcnjfionb4tlacrymddacurtianlj '-._-. - �illeada_stirEt@dofNifats�di,�CuineNyapC�ggr� -- Number df paged _.,_ _ [ 04 glsltt Bata-- 4A' Orr'e CLI?d`M b 3Y i1HE SIGNErt ❑ IhtUvirtlUai (&�, 13 Corowrste OfFoar MR b Partrl¢r(s) Cl Attorney; in-Paot Lp Trustee(e) ❑ Omer )N ba4a ar�tkCDUpty iUfdRQektOu.Ujl}it 8a tl5u SfaLL'4p¢ Zloptt, llhW'a 111@ da8U3N3Uk 3iiar s) pergBaaliy appco¢td beti5m atohupilpl+id foruayoiv}nd.s}edi: +1uoEratdsiapN,`gnmvstbugiatilatap1Aill�adi$n'ar(nSpateuAdlt^dppuul.tivltiylt lniisk alstFl,+a aAd$(un4 dsW the aaknawladgment is donipteis:_ii� + �ha nawty ph6lia tmt}eF pNal ws oil kdine;ps kt' d�rpiili 3-jVikhill hiS 3t. Lir dommissian t`olbtacsiisy a oomrno na+hanya¢r UNa (ttofacypuliltq). • l?sat the npuieC@j of doaumatt kiSrtar(s}.�yhb A�0m Ity ppPpgr at Old tipfa of gotariza60, - • Ihilicota to NMI $iismlar ar plural forma by am §MR af}r rmia r, a• 2l718 WralCltl VaVAAAOiWy0iW"S.00A) W0473-: 63 6 p this is n 40KIyMEDGMEN7 A nasty pYlbllb srothorff�o r ca Rip g this cortl£tg Ya +erif$s o #y fhe td'dnt#6 of'tha incTvIdUal who gslomod tko doour-an� to whl4h this o-OR&ate is. att�Gl ed, pd:not th$ fr l ltfulness, 0' uracy, or Va idit Oft at•do , oat,_ Stata .9.6 1411cnsato County Of. mn�rin �) I oerfify under PC-N&TY OF dP15 JURY under the laws of the Stato of etlfornia tttia# tho forogding paragraph is true snd coltect; WITNESS My Iiand abd offloial segl; LpURFEN E CO optR ���� Notdry Publiytilh�i .� MpCaninldelan Ezrok�Jan r7q?8ta ; �t�gattar.. �SBaI� APPENDIX ATTACHMENT 3-1: NON -COLLUSION AFFIDAVIT CERTIFICATIONS CITY OF SANTA ANA REQUEST FOR PROPOSALSFOR CUSTODIAL SERVICES RFP NO.: 22-031 NON -COLLUSION AFFIDAVIT (Title 23 United States Code Section 112 andPublic Contract Code Section 7106) To the CITY OF SANTA ANA PARKS, RECREATION AND COMMUNITY SERVICES AGENCY In accordance with Title 23 United States Code Section 112 and Public Contract Code 7106 the BIDDER declares that the bid is not made in the interest of, or on behalf of, any undisclosed person, partnership, company, association, organization, or corporation; that the bid is genuine and not collusive or sham; that the BIDDER has not directly or indirectly induced or solicited any other BIDDER to put in a false or sham bid, and has not directly or indirectly colluded, conspired, connived or agreed with any BIDDER or anyone else to put in a sham bid, or that anyone shall refrain from bidding; that the BIDDER has not in any manner, directly or indirectly, sought by agreement, communication, or conference with anyone to fix the bid price of the BIDDER or any BIDDER, or to fix any overhead, profit, or cost element of the bid price, or of that of any other BIDDER, or to secure any advantage against the public body awarding the contract of anyone interested in the proposed contract; that all statements contained in the bid are true; and, further, that the BIDDER has not, directly or indirectly, submitted his or her bid price or any breakdown thereof, or the contents thereof, or divulged information or data relative thereto, or paid, and will not pay, any fee to any corporation, partnership, company association, organization, bid depository,or to any member or agent thereof to effectuate a collusive or sham bid. Note: The above Non -collusion Affidavit is part of the Proposal. Signing this Proposal on the signature portion thereof shall also constitute signature of this Non -collusion Affidavit. BIDDERS are cautioned that making a falsecertification may subject the certifier to criminal prosecution. Firm Valley Maintenance Corp. Signed and Printed Name: Title Vice President Date March 20, 2022 City of Santa Ana RFP 22-031 Page 3 APPENDIX ATTACHMENT 3-2: NON -LOBBYING CERTIFICATION CERTIFICATIONS CITY OF SANTA ANA REQUEST FOR PROPOSALSFOR CUSTODIAL SERVICES RFP NO.: 22-031 The prospective participant certifies, by signing and submitting this bid or proposal, to the best of his or her knowledge andbelief, that: 1. No federal appropriated funds have been paid or will be paid, by or on behalf of the undersigned, to any person for influencing or attempting to influence an officer or employee of any federal agency, a Member ofCongress, an officer or employee of Congress, or an employee of a Member of Congress in connection with the awarding of any federal contract, the making of any federal grant, the making of any federal loan, the entering into of any cooperative agreement, and the extension, continuation, renewal, amendment, or modification of anyfederal contract, grant, loan, or cooperative agreement. 2. If any funds other than federal appropriated funds have been paid or will be paid to any person for influencing or attempting to influence any officer or employee of any federal agency, a Member of Congress, an officer or employee of Congress, or an employee of a Memberof Congress in connection with this federal contract, grant loan, loan or cooperative agreement, the undersigned shall complete and submit a "Disclosure of Lobbying Activities". This certification is a material representation of fact upon which reliance was placed when this transaction was made or entered into. Submission of this certification is a prerequisite for malting or entering into this transaction imposed by Section 1352, Title 31, U.S. Code. Any person who fails to file the required certification shall be subject to a civil penalty of not less than $10,000 and not more than $100,000 for each such failure. The prospective participant also agrees by submitting his or her bid or proposal that he or she shall require that the language ofthis certification be included in all lower tier subcontracts, which exceed $100,000 and that all such sub recipients shall certify and disclose accordingly. Firm Signed and Printed Name: Title Vice President Date March 20, 2022 City of Santa Ana RFP 22-031 Page 4 APPENDIX ATTACHMENT 3-3: NON-DISCRIMINATION CERTIFICATION CERTIFICATIONS CITY OF SANTA ANA REQUEST FOR PROPOSALSFOR CUSTODIAL SERVICES RFP NO.: 22-031 The undersigned contractor or corporate officer, during the performance of this contract, certifies as follows: 1. The Contractor shall not discriminate against any employee or applicant for employment because of race, color, religion, sex, or national origin. The Contractor shall take affirmative action to ensure that applicants are employed, and that employees are treated during employment without, regard to their race, color, religion, sex, or national origin. Such action shall include, but not be limited to, the following: employment, upgrading, demotion, or transfer; recruitment or recruitment advertising; layoff or termination; rates of pay or other forms of compensation; and selection for training, including apprenticeship. The Contractor agrees to post in conspicuous places, available to employees and applicants for employment, notices to be provided setting forth the provisions of this nondiscrimination clause. 2. The Contractor shall, in all solicitations or advertisements for employees placed by or on behalf of the Contractor, state that all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, or national origin. 3. The Contractor shall send to each labor union or representative of workers with which he/she has a collective bargaining agreement or other contract or understanding, a notice to be provided advising the said labor union or workers' representatives of the Contractor's commitments under this section, and shall post copies of the notice in conspicuous places available to employees and applicants for employment. 4. The Contractor shall comply with all provisions of Executive Order 11246 of September 24, 1965, and of the rules, regulations, and relevant orders of the Secretary of Labor. 5. The Contractor shall furnish all information and reports required by Executive Order 11246 of September 24, 1965, and by rules, regulations, and orders of the Secretary of Labor, or pursuant thereto, and will permit access to his/her books, records, and accounts by the administering agency and the Secretary of Labor for purposes of investigation, to ascertain compliance with such rules, regulations, and orders. 6. In the event of the Contractor's non-compliance with the nondiscrimination clauses of this contract or with any of the said rules, regulations, or orders, the contract may be canceled, terminated, or suspended in whole or in part and the Contractor may be declared ineligible for further Government contracts or federally assisted construction contracts in accordance with procedures authorized in Execution Order 11246 of September 24, 1965, and such other sanctions may be imposed and remedies invoked as provided in Executive Order 11246 of September 24, 1965, or by rule, regulations, or order of the Secretary of Labor, oras otherwise provided by law. Page 5 7. The Contractor shall include the portion of the sentence immediately preceding paragraph (1) and the provisions of paragraphs (1) through (7) in every subcontract or purchase order unless exempted by rules, regulations, or orders of the Secretary of Labor issued pursuant to Section 204 of Executive Order 11246 of September 24, 1965, so that such provisions will be binding upon each subcontract or purchase order as the administering agency may direct as means of enforcing such provisions, including sanctions for noncompliance; provided, however, that in the event the Contractor becomes involved in, or is threatened with, litigation with a subcontractor or vendor as a result of such direction by the administering agency, the Contractor may request that the United States enter into such litigation to protect the interests of the United States. 8. Pursuant to California Labor Code Section 1735, as added by Chapter 643 Stats. 1939, and as amended, No discrimination shall be made in the employment of persons upon public works because of race, religious creed, color, national origin, ancestry, physical handicaps, mental condition, marital status, or sex of such persons, except as provided in Section 1420, and any contractor of public works violating this Section is subjecttoomall the penalties imposed for a violation of the Chapter. Signed: —WLk �s�-- Title: Vice President Firm: Valley Maintenance Corp. Date: March 20, 2022 City of Santa Ana RFP 22-031 Page 6 APPENDIX ATTACHMENT 3-4: AGREEMENT STATEMENT CERTIFICATION CITY OF SANTA ANA REQUEST FOR PROPOSALSFOR CUSTODIAL SERVICES RFP NO.: 22-031 Proposer understands that the Proposer will enter into an Agreement similar to that as shown in Attachment 2, in the Appendix of this RFP. If a Proposer is unwilling or unable to execute an Agreement within thirty (30) days after being notified of selection under this RFP, the City reserves the right to select the next most qualified Proposer or call for new Proposals, whichever the City deems most appropriate. Proposer concurs to the statements in the sample agreement, with the exception of the following: City of Santa Ana RFP 22-031 Page 7 Firm Maintenance Signed and Printed Title Bruce M. Hwanq Vice President Date March 20, 2022 City of Santa Ana RFP 22-031 Page 8 APPENDIX ATTACHMENT 3-5: REFERENCES CITY OF SANTA ANA REQUEST FOR PROPOSALS RFP NO.: 22-031 List and describe fully the contracts performed by your firm which demonstrate your ability to provide the supplies, equipment or services included in the scope of the proposal specifications. The City reserves the right to contact each of the references listed for additional information regarding your firm's qualifications. Reference Customer Name: City of Monterey Park Contact Individual: Chris Reyes Address: 320 W. Newmark Ave. Phone Number: 626-307-2506 Monterey Park, CA Facsimile Number: creyes@montereyl2ark.ca.gov Contract Amount: $ 336,000 / Annual Year: Ongoing since Jan. 2016 Description of supplies, equipment, or services provided: Provide custodial services for City owned facilities including Civic Center, Police Dept. & Community Centers Reference Customer Name: City of Burbank Contact Individual: Michael Del Campo Address: 160 N. 3rd Street Burbank CA 91502 Phone Number: 818-236-5304 Facsimile Number: mdelcampoona,burbankca.gov Contract Amount: $ 118, 200 / Annual Year: On going since July, 2020 Description of supplies, equipment, or services provided: Provide daily janitorial services at 17 park restrooms through out the City Reference Customer Name: Superior Court of San Bernardino Contact Individual: David Gonzales Address: 247 W. 3rd Street San Bernardino Phone Number: 909 705-8742 CA 92415 Facsimile Number: dgonzalesgsb-court.org_ Contract Amount: $ 787,000 / Annual Year: On going since April, 2016 Description of supplies, equipment, or services provided: Provide janitorial & day porter services at the San Bernardino Justice Center since April, 2016 City of Santa Ana RFP 22-031 Page 9 City of Santa Ana RFP 22-031 Page 10 APPENDIX ATTACHMENT 3-6: QUALIFICATIONS CITY OF SANTA ANA REQUEST FOR PROPOSALS RFP NO.: 17-031 Include this page as a cover for your response to this section. -(Max 3 pages plus resumes) Proposal shall include a profile of the firm's experience. Include resumes of project team/sub-contractors that outline their technical and design experience. This should include the project manager/principal agent, associates in charge when project manager/principal agent is unavailable, key personnel, firm size, and an organization chart identifying only those who will perform work for the proposed project and the percentage of each individual's time devoted to this project. The project manager/principal agent shall be the primary contact person to represent your firm. Proposal shall include the number of proposed full-time equivalent personnel (FTE's) by job class/function. Proposal shall also include a listing of equipment and materials that will be used to complete the scope of work. -(Max 4 pages) Proposal shall include an outline, which demonstrates PROPOSER understands of the scope of work. This outline should include anticipated approach, tasks necessary for successful completion, and suggestions or special concerns for which the City should be made aware. -(Max 5 Pages) Proposal shall include a Scope of Services and Schedule which details the work phases to be completed, the tasks to be accomplished, the deliverables to be provided, and the schedule / timeline to complete the project, based upon the requested Scope of Work, detailed in Attachment 1, which is included in the Appendix of this RFP. -(Max 1 Page) As this project will require adherence to a strict timeline, provide information on your current workload and how you would accommodate this project. APPENDIX ATTACHMENT 3-7s FEE PROPOSAL CITY OF SANTA ANA REQUEST FOR PROPOSALS RFP NO.: 22.031 Certification - I certify that I have read, understand and agree to the terms and conditions of this Request for Proposals. I have examined the Scope of Services and am familiar with the scope of work locations. I am familiar with all the existing conditions and limitation that may affect work requests. I understand and agree that I am responsible for reporting any errors, omissions or discrepancies to the City for clarification prior to the submission of my proposal. Proposal Item Price - Provide costs for Custodial Services. Fee must be inclusive of all costs, including but not limited to, direct and indirect costs for labor, overhead, incidental supplies, travel, mileage, and fuel. The proposer warrants that the prices, terms and conditioned quoted will be valid for a period of 120 days from the date the proposal is due, in order to allow time to award an agreement. *****Round off Amounts to $5***** The City reserves the right to delete one or more sites from this contract with 30 days written notice. A. PARK RESTROOM MAINTENANCE SERVICES District 1 Address Cost/Yr. Campesino 3311 W. 5th St. $ 8,448.00 Edna 2140 W. Edna Dr. $ 8,448.00 El Salvador 1825 W. Civic Center Dr. $ 8,448.00 Riverview 1823 W. 19th St. $ 8,448.00 Rosita 706 N. Newhope St. $ 8,448.00 District 2 Angels 914 W. 3rd St. $ 8,448.00 Cabrillo 1820 E. Fruit St. $ 8,448.00 Fisher Restroom and Cabin 2501 N. Flower St. $ 16,896.00 Logan/Chepa's 1009 N. Custer St. $ 8,448.00 Portola 1750 E. Santa Clara Ave. $ 8,448.00 Santiago RR "A" & "B" and Cabin 510 E. Memory Lane $ 15,840.00 Willard Intermediate N. Parton St./151s St. $ 4,620.00 District 3 Delhi 2314 S. Halladay St. $ 10,368.00 Madison 1434 S. Standard Ave. $ 10,368.00 Memorial 2102 S. Flower St. $ 10,368.00 Pacific Electric 401 E. McFadden Ave. $ 10,368.00 Sandpointe 3700 S. Birch St. $ 10,368.00 City of Santa Ana RFP 22-031 Page 12 District 4 2101 W. Warner Ave. $ 10,368.00 Adams 3000 W. Edinger Ave. $ 28' 800.00 Centennial "A", "B", "C" 3000 W. Edinger Ave. $ 10,368.00 Centennial HGHS DYSC "A", "B" includes locker room and 3000 W. Edinger Ave. $ 27,360.00 restrooms 4812 W. Camille St. $ 10,368.00 Heritage 2101 W. Mcfadden St. $ 10,368.00 Jerome 300 S. Figueroa St. $ 10,368.00 Santa Anita 1801 W. Segerstrom Ave. $ 15,168.00 Thornton 2915 W. La Verne Ave. $ 10,368.00 Windsor Total $ 298,764.00 B. PARK BUILDING MAINTENANCE SERVICES Address Cost/Yr. District 1 Rosita-Salgado Center, Pool and Gym 706 N. Newhope St. $ 17,064.00 District 2 Logan Center 1009 N. Custer St. $ 5,220.00 Santiago Nature Center 510 E. Memory Lane $ 5,040.00 Santiago Lawn Bowling Center -Both Levels 510 E. Memory Lane $ 5,640.00 Garfield Community Center 501 N. Lacy Avenue $ 8,160.00 Roosevelt/Walker Community Center 816 E. Chestnut Avenue $ 28,200.00 Stadium -Press Box/West & East Restrooms/West & East Concession Bldg/Locker Rooms 602 N. Flower Street $ 33,720.00 District 3 Memorial Center and Pool 2102 S. Flower St. $ 10,800.00 Sandpointe 3700 S. Birch St. $ 2,400.00 Santa Ana Zoo Restroom 1801 E. Chestnut Ave. $ 5,640.00 District 4 Centennial Office -Offices, Restrooms, Training Rooms Centennial Road $ 9,000.00 Total $ 130,884.00 City of Santa Ana RFP 22-031 Page 13 C. Add -On Services Cost 1 Puce By Square Foot Per Month — Park Restroom Maintenance $ 1.60 1 Price By Square Foot Per Month — Park Building Maintenance $ 0.12 2 Price By Square Foot Per Month — Gym Maintenance $ 0.08 3 Price By Square Foot Per Job — Pressure Wash Exterior Surfaces i.e. Walls, Roofs, Entrances, Areas Around Buildings/Restrooms, Stadium Bleachers, Etc. $ 0.25 Bruce M. Name of Authorized Agent Signature of Authorized Agent Vice President Title March 20, 2022 Date City of Santa Ana RFP 22-031 Page 14 APPENDIX ATTACHMENT 4: ADDITIONAL PROVISIONS 1. TERM This Agreement shall commence on June 1, 2022 through May 31, 2026 at the same fee structure identified in Attachment 3-7 Fee Schedule, exercisable by the City Manager and the City Attorney, unless terminated earlier in accordance with Section 15 of the agreement. 2. Facility Information -The square footage information are estimates and it is the responsibility of the contractor to verify the information. Park Address Square Footage Service Frequency per Week District 1 Rosita-Sal ado Center 706 N. Newho e St. 8075 7 Rosita-Sal ado Pool 706 N. Newho e St. 300 1 Rosita-Sal ado Gym 706 N. Newho e St. 9792 7 District 2 Logan Center 1009 N. Custer St. 1575 7 Santiago Nature Center 510 E. Memory Lane 3215 7 Santiago Lawn Bowling Center -Both Levels 510 E. Memory Lane 3400 3 Centerld Community 501 N. Lacy Avenue 5360 7 Roosevelt/Walker Community Center 816 E. Chestnut Avenue 10000 7 Stadium 602 N. Flower Street 12000 7 District 3 Memorial Center/Pool 2102 S. Flower St. 8885 7 Sand ointe 3700 S. Birch St. 700 1 Santa Ana Zoo 1801 E. Chestnut Ave. 3 restrooms 7 District 4 Centennial Office/Res Office Centennial Road 5075 5 Centennial Restrooms Centennial Road 560 1 Centennial) 2 SAPD Centennial Road 2300 1 EXHIBIT C APPENDIX ATTACHMENT 3-7: FEE PROPOSAL CITY OF SANTA ANA REQUEST FOR PROPOSALS RFP NO.: 22-031 Certification - I certify that I have read, understand and agree to the terms and conditions of this Request for Proposals. I have examined the Scope of Services and am familiar with the scope of work locations. I am familiar with all the existing conditions and limitation that may affect work requests. I understand and agree that I am responsible for reporting any errors, omissions or discrepancies to the City for clarification prior to the submission of my proposal. Proposal Item Price - Provide costs for Custodial Services. Fee must be inclusive of all costs, including but not limited to, direct and indirect costs for labor, overhead, incidental supplies, travel, mileage, and fuel. The proposer warrants that the prices, terms and conditioned quoted will be valid for a period of 120 days from the date the proposal is due, in order to allow time to award an agreement. *****Round off Amounts to $5***** The City reserves the right to delete one or more sites from this contract with 30 days written notice. A. PARK RESTROOM MAINTENANCE SERVICES District 1 Address Cost/Yr. Campesino 3311 W. 5th St. $ 8,448.00 2140 W. Edna Dr. $ 8,448.00 Edna 1825 W. Civic Center Dr. $ 8,448.00 El Salvador 1823 W. 19th St. $ 8,448.00 Riverview 706 N. Newhope St. $ 8,448.00 Rosita District 2 914 W. 3rd St. $ 8,448.00 Angels Cabrillo 1820 E. Fruit St. $ 8,448.00 2501 N. Flower St. $ 16,896.00 Fisher Restroom and Cabin 1009 N. Custer St. $ 8' 448. 00 Logan/Chepa's 1750 E. Santa Clara Ave. $ 8,448.00 Portola 510 E. Memory Lane $ 15,840.00 Santiago RR "A" & "B" and Cabin N. Parton St./15r' St. $ 4,620.00 Willard Intermediate District 3 2314 S. Halladay St. $ 10,368.00 Delhi 1434 S. Standard Ave. $ 10,368.00 Madison 2102 S. Flower St. T 10,368.00 Memorial 401 E. McFadden Ave. $ 10,368.00 Pacific Electric Sandpointe 3700 S. Birch St. $ 10,368.00 City of Santa Ana RFP 22-031 Page 12 District 4 2101 W. Warner Ave. $ 10,368.00 Adams 3000 W. Edinger Ave. $ 28,800.00 Centennial "A", "B", "C" 3000 W. Edinger Ave. $ 10,368.00 Centennial HGHS DYSC "A", "B" includes locker room and 3000 W. Edinger Ave. $ 27,360.00 restrooms 4812 W. Camille St. $ 10,368.00 Heritage 2101 W. Mcfadden St. $ 10,368.00 Jerome 300 S. Figueroa St. $ 10,368.00 Santa Anita 1801 W. SegerstromAve. $ 15,168.00 Thornton 2915 W. La Verne Ave. $ 10,368.00 Windsor Total $ 298,764.00 B. PARK BUILDING MAINTENANCE SERVICES Address Cost/Yr. District 1 Rosita-Salgado Center, Pool and Gym 706 N. Newhope St. $ 17,064.00 District 2 Logan Center 1009 N. Custer St. $ 5,220.00 Santiago Nature Center 510 E. Memory Lane $ 5,040.00 Santiago Lawn Bowling Center -Both Levels 510 E. Memory Lane $ 5,640.00 Garfield Community Center 501 N. Lacy Avenue $ 8,160.00 Roosevelt/Walker Community Center 816 E. Chestnut Avenue $ 28,200.00 Stadium -Press Box/West & East Restrooms/West & East Concession Bldg/Locker Rooms 602 N. Flower Street $ 33,720.00 District 3 Memorial Center and Pool 2102 S. Flower St. $ 10,800.00 Sandpointe 3700 S. Birch St. $ 2,400.00 Santa Ana Zoo Restroom 1801 E. Chestnut Ave. $ 5,640.00 District 4 Centennial Office -Offices, Restrooms, Training Rooms Centennial Road $ 9,000.00 Total $ 130,884.00 City of Santa Ana RFP 22-031 Page 13 C. Add -On Services Cost 1 Price By Square Foot Per Month — Park Restroom Maintenance $ 1.60 1 Price By Square Foot Per Month — Park Building Maintenance $ 0.12 2 Price By Square Foot Per Month — Gym Maintenance $ 0.08 3 Price By Square Foot Per Job — Pressure Wash Exterior Surfaces i.e. Walls, Roofs, Entrances, Areas Around Buildings/Restrooms, Stadium Bleachers, Etc. $ 0.25 Bruce M. Hwang Printed Name of Authorized Signature of Authorized Agent Title Date Vice President March 20. 2022 City of Santa Ana RFP 22-031 Page 14 Agreement _-Valley Maintenance Corp—Final_4.13.2 Final Audit Report 2022-05-04 Created: 2022-05-04 - By: Emerson Frankston (EFrankslon@santa-ana.org) Status Signed TransactlomiD: ,. . CBJCHgCAABAACWJzi6MlJww OlsxteVHTRiGKsS6t!RO "Agreement -Valley Maintenance Corp -Final _4.13.2" History f) Document created by Emerson Frankston (EFrankston@santa-ana.org) 2022-05-04 - 6:34:23 PM GMT P* Document emailed to Lisa Rudloff (Irudloff@santa-ana.org) for signature 2022-05-04 - 6:35:20 PM GMT Email viewed by Lisa Rudloff (Irudloff@santa-ana.org) 2022-05-04 - 10:07:12 PM GMT de Document e-signed by Lisa Rudloff (Irudloff@santa-ana.org) Signature Date: 2022-05-04 - 10:07:19 PM GMT - Time Source: server Agreement completed. 2022-05-04 - 10:07:19 PM GMT a Adobe Acrobat Sign A� o CERTIFICATE OF (ABILITY 114SURANCI: DATE(MMIDD/YYYY) 0 THIS CERTIFICATE IS ISSUED AS A MATTER OF INFORMATIO DOES NOT AFFIRMATIVELY ORNEGATIVELY, L 'ev�'�, RIGHTS UI 1)N I ECERTIFICATE THE COVE 1A E AFF RDED EXJ;F BY T POLICIES BELOW. THIS CERTIFICATE OF INSURANCE DOES NOT CO STI E C EETWEEN TF' d IG 1�1#`'1�CEii(e, A'Cq@k)0@ REPRESENTATIVE OR PRODUCER, AND THE CERTIFICATE HOLDER. IMPORTANT: If the certificate holder is an ADDITIONAL INSURE the policy(ies) must be endor d. If SU 4TAN the terms and conditions of the policy, certain policies may requir e s e lit It certificate holder in lieu of such endorsement(s). PRODUCER E: $ V H. INSURANCE LAND INSURANCE SERVICES PHONE .213-°dP -5505 a 213-388-7148 4032 WILSHIRE BLVD o; ADURE S. INSURinNCELAND@GAMIL.COM STE 309 INSURERS AFFORDING COVERAGE NAICIt LOS ANGELES CA 90010 INSURERA: EVANSTON INSURANCE CO 35378 INSURED INSURERS: PROGRESSIVE INSURANCE CO 27804 VALLEY MAINTENANCE CORPORATION INSURERC:UNITED STATES LIABILITY INS CO 25895 INSURERD: ICW GROUP 27847 11759 TELEGRAPH ROAD INSURERE:TRAVELERS CASUALTY AND CURETY CO 19038 SANTA FE SPRINGS CA 90G70 INSURERF: UUVLK kal=5 CtR I 1 FICATE N I IMR FIR - o.aIuoc Tal uuu e_.e. THIS IS TO CERTIFY THAT THE POLICIES OF INSURANCE LISTED BELOW HAVE BEEN ISSUED TO THE INSURED NAMED ABOVE FOR THE POLICY PERIOD INDICATED. NOTWITHSTANDING ANY REQUIREMENT, TERM OR CONDITION OF ANY CONTRACT OR OTHER DOCUMENT WITH RESPECT TO WHICH THIS CERTIFICATE MAY BE ISSUED OR MAY PERTAIN, THE INSURANCE AFFORDED BY THE POLICIES DESCRIBED HEREIN IS SUBJECT TO ALL THE TERMS, EXCLUSIONS AND CONDITIONS OF SUCH POLICIES. LIMITS SHOWN MAY HAVE BEEN REDUCED BY PAID CLAIMS. INTR TYPE OF INSURANCE ADDL INSO SUB Me POLICY NUMBER POLICY EFF MWDDIYYYY POLICYE% MMIDDIYYYY LIMITS COMMERCIAL GENERAL UMBIDTY 3AA496137 OB /13/2021 06/13/2022 EACH OCCURRENCE $ 11000,000 . CLAIMS -MADE © OCCUR AMA ETORE ED PREMISES Ea occurrence) $ 100,000 J MED EXP(m one person) $ 5,000 PRIMARY NON-CONTRIBUTORY ON GOINGAND COMPLETED OPS ENO PERSONALBADV INJURY $ 1,000,000 A X X AGGREGATE LIMIT APPLIES PER: GENERAL AGGREGATE $ 2,000,000 GEN'L POLICY jE�a 1-1 LOC PRODUCTS - COMP/OP AGG $ INCLUDED $ 25,000 OTHER: AUTOMOBILE LIABILITY 03/12/2022 03/1212923 COMBINE03370309-1 Ea acciideDtSINGLE LIMIT $ 1,000,000 BODILY INJURY (Per person) $ ANY AUTO B ALLOWNED SCHEDULED X AUTOS AUTOS BODILY INJURY (Per accident) $ HIRED AUTOS AUT SWNED PROPERTY DAMAGE Per a ent $ UMBRELLA LIAR OCCUR XL1578400D 05/02/2022 05/02/2023 EACH OCCURRENCE $ 5,000,000 AGGREGATE $ 5,000,000 (-' EXCESS LIAS CLAIMS -MADE DIED I I RETENTION$ PRODUCTS-COM/OP AGG $ 1,000,000 WORKERS COMPENSATION ANDfMPLOYERTLIABIUTY WSA5037498-04 OB /13 /2021 09/13/2 D22 (I PERSTATUTE ER µ D YIN ANY PROPRIETORIPARTNEIVEXECUTIVE OFFICERIMEMBER EXCLUDED? Y❑ NIA X E.L EACH ACCIDENT $ 1, GOO, OOO (Mandatory in NH) If yes, describe under E.L. DISEASE - EA EMPLOYE $ 11000,000 E.L. DISEASE -POLICY LIMIT $ 1, 000,000 DESCRIPTION OF OPERATIONS below E CRIME 105620G59 05/24/2021 05/24/2022 THIRD PARTY $1, 000, 000 DESCRIPTION OF OPERATIONS I LOCATIONS I VEHICLES (ACORD 101. Additional Remarks Schedule. maybe attached If mete apace Is required) Agreement Number : A-2021-043 City of Santa Ana, officers, agents, employees, and volunteers are named as additionally insured on this policy pursuant to written contract, agreement, or memorandum of understanding. Such insurance as is afforded by this policy shall be primary, and any insurance carried by City shall be excess and noncontributory." This Policy may be canceled by the Company by giving to the Insured and to the additional insureds Indic ated on the certificates of insurance issued during the term of this policy, at least Thirty (30) days written notice of cancellation or in the case of non-payment of premium, at least ten (10) days' written notice of cancellation." CITY OF SANTA ANA RISK MANAGEMENT DIVISION 20 CIVIC CENTER PLAZA, 4TH FLOOR SANTA ANA. CA 92702 SHOULD ANY OF THE ABOVE DESCRIBED POLICIES BE CANCELLED BEFORE THE EXPIRATION DATE THEREOF, NOTICE WILL BE DELIVERED IN ACCORDANCE WITH THE POLICY PROVISIONS. AUTHORIZED REPRESENTATIVE 1�49-el (�& Cl 1988-201d ACORD 25 (2014/01) The ACORD name and logo are registered marks of ACORD RlaleMRregallattDMeWt ' REmEND&APPROVHJBY `+ Now Risk Management Specialist of COMMERCIAL GENERAL LIABILITY III POLICY NUMBER: 3AA496137 MARKEL® EVANSTON INSURANCE COMPANY THIS ENDORSEMENT CHANGES THE POLICY. PLEASE READ IT CAREFULLY. BLANKET ADDITIONAL INSURED This endorsement modifies insurance provided under the following: COMMERCIAL GENERAL LIABILITY COVERAGE FORM LIQUOR LIABILITY COVERAGE FORM OWNERS AND CONTRACTORS PROTECTIVE LIABILITY COVERAGE FORM PRODUCTS/COMPLETED OPERATIONS LIABILITY COVERAGE FORM SCHEDULE Additional Premium: $Included (Check box if fully earned ®) Please refer to each Coverage Form to determine which terms are defined. Words shown in quotations on this endorsement may or may not be defined in all Coverage Forms. A. Who Is An Insured is amended to include as an additional insured any person or entity to whom you are required by valid written contract or agreement to provide such coverage, but only with respect to 'bodily injury", "property damage" (including "bodily injury" and "property damage" included in the "products -completed operations hazard"), and "personal and advertising injury" caused, in whole or in part, by the negligent acts or omissions of the Named Insured and only with respect to any coverage not otherwise excluded in the policy. However: 1. The insurance afforded to such additional insured only applies to the extent permitted by law; and 2. The insurance afforded to such additional insured will not be broader than that which you are required by the valid written contract or agreement to provide for such additional insured. Our agreement to accept an additional insured provision in a valid written contract or agreement is not an acceptance of any other provisions of such contract or agreement or the contract or agreement in total. When coverage does not apply for the Named Insured, no coverage or defense will apply for the additional insured. No coverage applies to such additional insured for injury or damage of any type to any "employee" of the Named Insured or to any obligation of the additional insured to indemnify another because of damages arising out of such injury or damage. B. With respect to the insurance afforded to these additional insured, the following is added to limits of insurance: The most we will pay on behalf of the additional insured is the amount of insurance: 1. Required by the valid written contract or agreement; or 2. Available under the applicable limits of insurance shown in the Declarations; whichever is less. This endorsement shall not increase the applicable limits of insurance shown in the Declarations. All other terms and conditions remain unchanged. MEGL 0009.01 09 18 Includes copyrighted material of Insurance Services Office, li with its permission. „ EMuugemRCDiWal. REVIEWED EDS APPROY®BrY: A4 f, A,4*44 Risk Management Specialist WORKERS COMPENSATION AND EMPLOYERS LIABILITY INSURANCE POLICY WC 99 06 34 (Ed. 8-00) WAIVER OF OUR RIGHT TO RECOVER FROM OTHERS ENDORSEMENT - BLANKET We have the right to recover our payments from anyone liable for an injury covered by this policy. We will not enforce our right against the person or organization named in the Schedule. (This agreement applies only to the extent that you perform work under a written contract that requires you to obtain this agreement from us). The additional premium for this endorsement shall be otherwise due. Person or Organization ANY PERSON OR ORGANIZATION WHEN REQUIRED BY WRITTEN CONTRACT 2 % of the total California Workers' Compensation premium Schedule Job Description ALL CALIFORNIA OPERATIONS This endorsement changes the policy to which it is attached and is effective on the date issued unless otherwise stated. (The information below is required only when this endorsement is issued subsequent to preparation of the policy.) Endorsement Effective 08/13/2021 Policy No. WSA 5037498 04 Endorsement No. Insured VALLEY MAINTENANCE CORPORATION Premium $ INCL. Insurance Company INSURANCE COMPANY OF THE WEST Countersigned By WC 99 06 34 (Ed. 8-00) INSURED RWeMmagemenEDMelon REMEWED&APPRaADBY. A-j:, Acevedo 9111110, - Risk Management SpectAistOF i A� FAE(MMIDDIYYYY) �� CERTIFICATE OF LIABILITY INSURANCE /27/2025 THIS CERTIFICATE IS ISSUED AS A MATTER OF INFORMATION ONLY AND CONFERS NO RIGHTS UPON THE CERTIFICATE HOLDER. THIS CERTIFICATE DOES NOT AFFIRMATIVELY OR NEGATIVELY AMEND, EXTEND OR ALTER THE COVERAGE AFFORDED BY THE POLICIES BELOW. THIS CERTIFICATE OF INSURANCE DOES NOT CONSTITUTE A CONTRACT BETWEEN THE ISSUING INSURER(S), AUTHORIZED REPRESENTATIVE OR PRODUCER,AND THE CERTIFICATE HOLDER. IMPORTANT: If the certificate holder is an ADDITIONAL INSURED, the policy(ies) must be endorsed. If SUBROGATION IS WAIVED, subject to the terms and conditions of the policy,certain policies may require an endorsement. A statement on this certificate does not confer rights to the certificate holder in lieu of such endorsement(s). CONTACT Newtown Insurance Agency NAME: SILVI CHA 1458 S San Pedro St#212 AIC.NE N Ext: 213-388-5505 FAx 213-388-7148 Los Angeles, CA 90015 E-MAIL ADDRESS: V silvichannnewtins.com INSURER(S)AFFORDING COVERAGE NAIC# INSURERA: EVANSTON INSURANCE CO 35378 INSURED INSURER B:DRIVE INSURANCE CO 27804 VALLEY MAINTENANCE CORPORATION INSURERC: UNITED STATES LIABILITY INS CO 25895 INSURERD: ICW GROUP 27847 11759 TELEGRAPH ROAD INSURERE: SURE TEC INSURANCE COMPANY SANTA FE SPRINGS CA 90670 INSURERF: NAUTILUS INSURANCE COMPANY COVERAGES CERTIFICATE NUMBER: REVISION NUMBER: THIS IS TO CERTIFY THAT THE POLICIES OF INSURANCE LISTED BELOW HAVE BEEN ISSUED TO THE INSURED NAMED ABOVE FOR THE POLICY PERIOD INDICATED. NOTWITHSTANDING ANY REQUIREMENT, TERM OR CONDITION OF ANY CONTRACT OR OTHER DOCUMENT WITH RESPECT TO WHICH THIS CERTIFICATE MAY BE ISSUED OR MAY PERTAIN, THE INSURANCE AFFORDED BY THE POLICIES DESCRIBED HEREIN IS SUBJECT TO ALL THE TERMS, EXCLUSIONS AND CONDITIONS OF SUCH POLICIES.LIMITS SHOWN MAY HAVE BEEN REDUCED BY PAID CLAIMS. INSR TYPE OF INSURANCE ADDL SUBR POLICY EFF POLICY EXP LIMITS LTR I POLICY NUMBER MM/DD/YYYY MMIDD/YYYY COMMERCIAL GENERAL LIABILITY 3AA8118 8 8 EACH OCCURRENCE $ 2, 0 0 0, C 0 0 08/13/2024 08/13/2025 DAMAGE TO RENTED CLAIMS-MADE � OCCUR PREMISES Ea occurrence $ 10 0, C 0 0 J PRIMARY NON—CONTRIBUTORY MED EXP(Any one person) $ 5, C 0 0 A 11 ON GOING AND COMPLETED OPS END X X PERSONAL&ADV INJURY $ 2, 000, 000 GEN'L AGGREGATE LIMIT APPLIES PER: GENERAL AGGREGATE $ 2, 0 0 0, C 0 0 POLICY JECT LOC PRODUCTS-COMP/OPAGG $ INCLUDED OTHER: $ AUTOMOBILE LIABILITY COM03370309 03/12/2025 09/12/2025 Ea ccdeDISINGLELIMIT $ 1, 000, 000 p ANY AUTO BODILY INJURY(Per person) $ B ALL OWNED SCHEDULED X X BODILY INJURY(Per accident) $ AUTOS AUTOS NON-OWNED PROPERTY DAMAGE $ HIRED AUTOS AUTOS Per accident $ UMBRELLA LIAB OCCUR XL157840OF 05/02/2024 05/02/202S EACH OCCURRENCE $ 5, 000, 000 C EXCESS LIAB CLAIMS-MADE AGGREGATE $ 5, 000, 000 DED RETENTION$ PRODUCTS—COM/CP AGG $ 1, 000, 000 WORKERS COMPENSATION PER H- OT EMPLOYERS'LIABILITY WSA5037498 08/13/2024 08/13/2025 STATUTE ER YIN ANY PROPRIETOR/PARTNER/EXECUTIVE E.L.EACH ACCIDENT $ 1, 000, C O O 1) OFFICER/MEMBER EXCLUDED? Y❑ N I A X (Mandatory in NH) E.L.DISEASE-EA EMPLOYEE $ 1, 000, 000 If yes,describe under DESCRIPTION OF OPERATIONS below E.L.DISEASE-POLICY LIMIT $ 1, 000, 000 BUSINESS SERVICE DISHONESTY BOND E LIMIT OF LIABILITY 5329363 08/11/2024 08/11/2025 25, 000 g PROPERTY NN1760690 10/23/2024 10/28/2025 20, C00 DESCRIPTION OF OPERATIONS I LOCATIONS I VEHICLES (ACORD 101,Additional Remarks Schedule,may be attached If more space Is required) Agreement Number:A-2021-043 City of Santa Ana,officers,agents,employees,and volunteers are named as additionally insured on this policy pursuant to written contract, agreement,or memorandum of understanding.Such insurance as is afforded by this policy shall be primary,and any insurance carried by City shall be excess and noncontributory." This Policy may be canceled by the Company by giving to the Insured and to the additional insureds Indic ated on the certificates of insurance issued during the term of this policy,at least Thirty(30) days written notice of cancellation or in the case of non-payment of premium,at least ten (10) days'written notice of cancellation." APPROVED CANCELLATION By Tu Tran Nguyen at 2:12 pm,Apr 03,2025 CITY OF SANTA ANA SHOULD ANY OF THE ABOVE DESCRIBED POLICIES BE CANCELLED BEFORE THE EXPIRATION DATE THEREOF, NOTICE WILL BE DELIVERED IN RISK MANAGEMENT DIVISION ACCORDANCE WITH THE POLICY PROVISIONS. 20 CIVIC CENTER PLAZA,4TH FLOOR AUTHORIZED REPRESENTATIVE IU Iran byTuTran Nguyen SANTA ANA,CA 92702 Nguyen Date.2025,04.0 ©11988-2014 ACORD CORPORATION. All rights reserved. ACORD 25(2014/01) The ACORD name and logo are registered marks of ACORD PR96REIIIYE COMMEMCIAL PROGRESSIVE PO BOX 94739 CLEVELAND,OH Policy number: 03370309 44101-8971 Underwritten by: United Financial Casualty Co. Insured: VALLEY MAINTENANCE CORP Policy Period: 3/12/2025 - 9/12/2025 Mailing Address United Financial Casualty Co. VALLEY MAINTENANCE CORP PO BOX 94739 CLEVELAND,OH 44101-8971 1-800-444-4487 11759 TELEGRAPH ROAD For customer service,24 hours a day, SANTA FE SPRING,CA 90670 7 days week WAIVER OF SUBROGATION ENDORSEMENT This endorsement modifies insurance provided under the following: Commercial Auto Policy Motor Truck Cargo Legal Liability Coverage Endorsement Commercial General Liability Coverage Endorsement We agree to waive any and all subrogation claims against the person or organization designated below. Name of Person or Organization: CITY OF SANTA ANA RISK MANAGEMENT DIVISION 20 CIVIC CENTER PLAZA FLOOR 4 SANTA ANA, CA 92702 City of Santa Ana, its City Council, officers, officials, employees, agents, and volunteers This endorsement applies to Policy Number: 03370309 Issued to: VALLEY MAINTENANCE CORP. Endorsement Effective: 4/2/2025 Expiration: 9/12/2025 All other terms, limits and provisions of this policy remain unchanged. Form 8610(02/19)M_CL