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HomeMy WebLinkAboutCITY NET (KINGDOM CAUSES, INC.) (5)INSURANCE ON FILE WORK MAY PROCEED UNTILINSU NCE (PIRA L. CLERK OF COUNRI G 16 2022 DATE: FIRST AMENDMENT TO STREET OUTREACH AND ENGAGEMENT AGREEMENT CITY OF SANTA ANA A-2022-138 T IS FIRST AMENDMENT to Street Outreach and Engagement Agreement is entered into on July 19, 2022, by and between Kingdom Causes, Inc., dba City Net, a California nonprofit corporation ("Contractor"), and the City of Santa Ana, a charter city and municipal corporation organized and existing tinder the Constitution and laws of the State of California ("City"). RECITALS A. The parties entered into the Street Outreach and Engagement Agreement (A-2021-196) on October 6, 2021, by which Contractor agreed to provide service delivery for the specific purpose of reaching out to unsheltered homeless neighbors; connecting them with emergency shelter, housing, or critical services; and providing argent, non -facility -based care ("Agreement"). The term of the Agreement was set to expire on June 30, 2022. B. On June 21, 2022, the City agreed to extend the term of the Agreement until July 31, 2022. Accordingly, the Agreement is current and in effect. C. The parties now wish to amend the Agreement to extend the term of the Agreement, append to the Scope of Services, and to increase the compensation to be expended under the Agreement to cover costs during the extended term. NOW THEREFORE, in consideration of the mutual and respective promises, and subject to the terms and conditions of the Agreement, except as hereinafter modified, the parties agree to the following: Section 1, Scope of Services, shall be amended to replace the Scope of Work attached to the Agreement as Exhibit B with the Scope of Work attached herewith as Exhibit B-1. 2. Section 2(a), Compensation, shall be amended to increase the compensation for services provided under this Agreement by $1,310,098.78. The total amount to be expended during the term of this Agreement, including any extension period, shall not exceed $2,610,098.78. The Budget attached to the Agreement as Exhibit C shall be replaced with the Budget attached herewith as Exhibit C- 1. 3. Section 3, Term, shall be amended to read as follows: "This Agreement shall commence on November 1, 2021, and continue through December 31, 2022, unless terminated earlier in accordance with Section 15 below." 4. Except as modified by this First Amendment, all terms and conditions of the Agreement shall remain in full force and effect. (signatures on following page) A-2022-138 IN' %VnNLSS WHEREOF. the parties hereto have executed this First Amendment to the Agreement on the date and year first writtcn above. ATTEST " 2 "- -0- y- * �„ lcrk of the Council APPROVED AS TO FOPjM SONIA R. CARVALFIO City Attorney By: qis !d,�t t C_'ity Vton1C% RECOMMENDED FOR APPROVAL S 11:VEh A. NONDO/.A Executive Director Community Development Agency CITY OF SANTA ANA KRISTINE RIDGE. City Manager CITY NET Brad;'l icIS , a, Execute Director Tax ID:' 57-1162424 KINGCAU-t,1 Diglta11yML%N0dRAS 'At�C��� CERTIFICATE OF LIABILITY Ip ieE by A g' 1 a/812022 _ _ /zozz THIS CERTIFICATE IS ISSUED AS A MATTER OF INFORMATION ONLY AND CONFERS NO RIGHTS UPON Tr,E • pp ,,��jjI,Qf,TO�iL�D�EEqgR�,,,��THIS BELOW. THIS CERTITE DOES FICATEOF(INSURANCE DOES NOTVELY OR LY AMEND, CONSTITUTEXAEND OR CONTRAArE1 IP' !h ., Ali '�LSI{A4C6k.LY5i�l l REPRESENTATIVE OR PRODUCER, AND THE CERTIFICATE HOLDER. ''t�,, 1 1 IMPORTANT: If the certificate holder is an ADDITIONAL INSURED, the pollcy(les) must have ADDITIONA'. INSURED1pY NNW s or h en o ed. If SUBROGATION IS WAIVED, subject to the terms and conditions of the policy, certain policies may ,equire an endorsement. A statement on this certificate does not confer rights to the certificate holder in lieu of such endorsements . PRODUCER License # OD79817 2AO IAOT Magda Contreras WBA Insurance 13304 Philadelphia St Suite 200 Whittier, CA 90601 PIIaNE A F x c, No, EXt: (562) 789-5704 tic, Nol: (562) 789-5804 5. magda@wbainsurancexom INSUREMSI AFFORDING COVERAGE NAIC# INSURERA: Philadelphia indemnity Insurance Company INSURER B; 18058 INSURED INSURERC: Kingdom Causes dba City Net 4608 Atlantic Avenue, Ste 292 Long Beach, CA 90807 INSURERD: INSURERS: INSURER P : COVERAGES CERTIFICATE NUMBER' REVISION NUMB- - THIS IS TO CERTIFY THAI' THE POLICIES OF INSURANCE LISTED BELOW HAVE BEEN ISSUED TO THE INSURED NAMED ABOVE FOR THE POLICY PERIOD INDICATED, NOTWITHSTANDING ANY REQUIREMENT, TERM OR CONDITION OF ANY CONTRACTOR OTHER DOCUMENT WITH RESPECT TO WHICH THIS CERTIFICATE MAY BE ISSUED OR MAY PERTAIN, THE INSURANCE AFFORDED BY THE POLICIES DESCRIBED HEREIN IS SUBJECT TO ALL THE TERMS, EXCLUSIONS AND CONDITIONS OF SUCH POLICIES. LIMITS SHOWN MAY HAVE BEEN REDUCED BY PAID CLAIMS, INTS$R Type OF INSURANCE ADOiNflCL SUBR POLICY NUMBER POLIICCY EFF POLIIYYYYI 01YEYYY1 LIMITS A X COMMERCIAL GENERAL LIABILITY ] CLAIMS -MADE � OCCUR X PHPK2368078 1/1112022 111112023 EACH OCCURRENCE $ 2,000,000 DAMAGEERENTED I $ 100,000 HIED EXP Any one Person) 3 5,000 — PERSONAL &ADV INJURY $ 2,000,000 AGGREGATE LIMIT APPLIES PER: POLICY El PRO- LOC JECT �_ 4,000,000 GENU X PRODUCTS COMGATE pRODUCTS�COMPfOP AGO 4,000 000 , OTHER, A AUTOMOBILE LIABILITY COMBINED SINGLE LIMIT _ Itlanc 1,000,000 BODILY INJURY (Per person $ XAUTOS ANY AUTO OWNED SCHEDULED A�UpTOS ONLY JAUTOS& � ONLY xAUTOILY X PHPK2368078 1/11/2022 1/1112023 BODILY INJURY PoraPddent — $ Pa�aacR�ntIAMAGE $ a ! UMBRELLA LIAR OCCUR EACH OCCURRENCE $ AGGREGATE EXCESS LIAB CLAIMS MADE ETENTION$ DED RETENTION $ $ _DE5CRIPTIOIOFOPERATIONSbelow ALB oEPYR8IIMLOEIALTY YIN ANY PROPRIETORIPARTNERlEXECUTIVE IMnIC�ar",APWEXCLUDEO•t If yes, describe under— NIA PER DTH STATUTE E�L, EACH ACCIDENT — $ EL. DISEASE - EA EMPLOYE _ $ E.L. DI SEASE. POLICY LIMIT $ A Professional Liabill X PHPK2360078 1111/2022 1/11/2023 Claims Madel2mil agg 2,000,000 A Sexual/PhysicalAbuse X PHPK2368078 1/11(2022 1/11/2023 Or Molestation -Occur DESCRIPTION OF OPERATIONS ILOCATIONS /VEHICLES ACORD 101,Addltionnl Remarks Schedule, maybe attached if mom space is required) 10 Days Notice of Cancellation for non-paymentl 30 Days Notice other than non-payment- Coverage Is Primary & Non -Contributory. Waiver of SubrogDtlon Included. The City of Santa Ana, Its officers, employees, agents, VOILmteers & representatives are named additional insured with respects to the operations of the named insured per the attached CG20260413 endorsement. Such insurance is primary and non-contributory, SHOULD ANY OF THE ABOVE DESCRIBED POLICIES BE CANCELLED BEFORE City of Santa Ana THE EXPIRATION DATE THEREOF, NOTICE WILL BE DELIVERED IN Risk Management Division ACCORDANCE WITH THE POLICY PROVISIONS, 20 Civic Center Plaza, 4th floor Santa Ana, CA 92701 AUTHORIZED REPRESENTATIVE Pjak Divialm 1'! '! I(�Z..Q/, '� r REVIEWED PPPROVm BY: ACORD 26 (2016103) 01988-2015 ACORD I t Al4V The ACORD name and logo are registered marks of ACORD I_ RISK Management spacleamt Policy Number PHPK2368078 Philadelphia Indemnity Insurance Co. THIS ENDORSEMENT CHANGES THE POLICY, PLEASE REACT IT CARErLILLY, PRIMARY AND NONCONTRIBUTORY - OTHER INSURANCE CONDITION This endorsement modifies Insurance provided under the following: COMMERCIAL GENERAL LIABILITY COVERAGE PART PRODUCTS/COMPLETED OPERATIONS LIABILITY COVERAGE PART The following to added to the Other Insurance Condition (2) You have agreed in writing in a contract or agree - and supersedes any provision to the contrary: ment that this insurance would be primary and would not seek contrihution from any other in. Primary And Noncontributory Insurance surance available to the additional insured, This Insurance Is primary to and will not seek con- trlbutlon from any other Insurance available to an additional Insured under your policy provided that; (1) The addllional Insured is a Named Insured under such other insurance; and CG 20 01 04 13 0 Insurance Services Office, Inc., 2012 Insured �� rp WakMarvgmnesstDivielan RwEWEO&APPROVED BY. 44f4 t Risk Management SpocjsMt POLICY NUMBER: COMMERCIAL GENERAL LIABILITY CG 20 26 0413 THIS ENDORSEMENT CHANGES THE POLICY. PLEASE READ IT CAREFULLY. ADDITIONAL INSURED - DESIGNATED PERSON OR ORGANIZATION This endorsement modifies insurance provided under the following: COMMERCIAL GENERAL LIABILITY COVERAGE PART SCHEDULE Name Of Additional Insured Person(s) Or Organization(s): All Persons or organizations where required by written contract Informatlon required to complete this Schedule, if not shown above, will be shown In the Declarations. A. Section II — Who Is An Insured is amended to include as an additional insured the person(s) or organization(s) shown in the Schedule, but only with respect to liability for "bodily injury", "property damage" or "personal and advertising injury" caused, In whole or in part, by your acts or omissions or the acts or omissions of those acting on your behalf: 1. In the performance of your ongoing operations; or 2. In connection with your premises owned by or rented to you. However: 1. The irsurance afforded to such additional Insured only applies to the extent permitted by law; and 2. If coverage provided to the additional Insured is required by a contract or agreement, the Insurance afforded to such additional Insured will not be broader than that which you are required by the contract or agreement to provide for such additional Insured. B. With respect to the insurance afforded to these additional insureds, the following is added to Section III — Limits Of Insurance: If coverage provided to the additional insured is required by a contract or agreement, the most we will pay on behalf of the additional Insured Is the amount of insurance: 1. Required by the contract or agreement; or 2. Available under the applicable Limits of Insurance shown in the Declarations; whichever is less. This endorsement shall not increase the applicable Limits of Insurance shown in the Declarations. CG 20 26 04 13 © Insurance Services Office, Inc., 2012 RtInEWFD & APPCY VW ROVED BY.- �saua4L klsk Manngem"nt SpeNsNst WORKERS COMPENSATION AND EMPLOYERS LIABILITY INSURANCE POLICY WC 04 03 06 (Ed. 4-84) WAIVER OF OUR RIGHT TO RECOVER FROM OTHERS ENDORSEMENT— CALIFORNIA We have the right to recover our payments from anyone liable for an injury covered by this policy. We will not enforce our right against the person or organization named in the Schedule. (This agreement applies only to the extent that you per- form work under a written contract that requires you to obtain this agreement from us.) You must maintain payroll records accurately segregating the remuneration of your employees while engaged in the Work described in the Schedule, The additional premium for this endorsement shall be 0 . 020 % of the California workers' compensation premium otherwise due on such remuneration. Schedule Person or Organization Blanket Waiver of Subrogation as required by written Job Description contract This endorsement changes the policy to which it is attached and is effective on the date issued unless otherwise stated. (The Information below is required only when this endorsement is issued subsequent to preparation of the policy.) Endorsement Effective Date:03/01/2022 Policy No. SATESO488700 Endorsement No. Policy Effective Date: 03/01/2022 to03/01/2023 Premium$ Insured: Kingdom Causes, Inc DBA: City Net Carrier Name / Code: Service American Indemnity Company Countersigned by wekntarugm>M,ton� WC040306 % Ramerreo&APPROVmaY: (Ed.4-84) D �kro� Aae44 ¢I3K ManaQCmnt spaemist z .%tcC?Rca° CERTIFICATE OF LIABILITY INSURANCE DATE 41202 03114I202 22 THIS CERTIFICATE IS ISSUED AS A MATTER OF INFORMATION ONLY AND CONFERS NO RIGHTS UPON THE CERTIFICATE HOLDER, THIS CERTIFICATE DOES NOT AFFIRMATIVELY OR NEGATIVELY AMEND, EXTEND OR ALTER THE COVERAGE AFFORDED BY THE POLICIES BELOW. THIS CERTIFICATE OF INSURANCE DOES NOT CONSTITUTE A CONTRACT BETWEEN THE ISSUING INSURER(S), AUTHORIZED REPRESENTATIVE OR PRODUCER, AND THE CERTIFICATE HOLDER. IMPORTANT: If the certificate holder is an ADDITIONAL INSURED, the policy(ies) must have ADDITIONAL INSURED provisions or be endorsed. If SUBROGATION IS WAIVED, subject to the terms and conditions of the policy, certain policies may require an endorsement. A statement on this certificate does not Confer rights to the certificate holder In lieu of such endorsoment a . PRODUCER 314.746-4700 Digital Insurance LLC formerly Huntlelgh McGehee 8235 Forsyth Boulevard, #1200 Clayton, MO 63106 Daniel L. Stevens RX�JACT Daniel L. Stevens PH oNE 314-746-4700 pAX 314-IIII9-3700 AIR, No, Ex[: 1A,C. No); Do ass INSURERS AFFORDING COVERAGE NAIC if. INSURERAIService American Indemnity Co 39152 I SUfl D - ngg am Causes Ina dba City Net 4508 Atlantic Avenue Long Beach, CA 90807.1602 INSURER B: INSURER 0; — INSURER D ; INSURER E : INSURER F: COVF.RAGFS CFRTIFICATP MIIMAFR• rncxmmnr., unem r•n. THIS IS TO CERTIFY THAT THE POLICIES OF INSURANCE LISTED BELOW HAVE BEEN ISSUED TO THE INSURED NAMED ABOVE FOR THE POLICY PERIOD INDICATED. NOTWITHSTANDING ANY REQUIREMENT, TERM OR CONDITION OF ANY CONTRACT OR OTHER DOCUMENT WITH RESPECT TO WHICH THIS CERTIFICATE MAY BE ISSUED OR MAY PERTAIN, THE INSURANCE AFFORDED BY THE POLICIES DESCRIBED HEREIN IS SUBJECT TO ALL THE TERMS, EXCLUSIONS AND CONDITIONS OF SUCH POLICIES, LIMITS SHOWN MAY HAVE BEEN REDUCED BY PAID CLAIMS. INSR L TYPE OF INSURANCE DDL SLUR p POLICY NUMBER pOLIPV EFF POLDDY EXP LIMITS COMMERCIAL GENERAL LIABILITY CLAINIS-MADE OCCUR _ EACH OCCURRENCE $ PAN�f FUSES RENTEre,ca1 ___ $ -- MED EXP An• one arson $ — — PERSONAL& ADV INJURY OEN'LAGOREGATC LIMIT APPLIES PER: POLICY jE LOC OTHER: _Irk_ GENERALAGGREGATE PRODUCTS COMP/OP AGO .$ AUTOMOBILE LIABILITY ANYAUTO OWNED SCHEDULED AU�ppTOBONLY _ AUTT,NOSyyVMN� pp MODSONLY_ AST090NLV COMBINED SINGLE LIMIT Ea acGideab_ BODILY INJURY IPer perso rl — $ BODILY INJURY (Par aco'tle_n[ — _L e0accR�nt AMAGE __ $ — UMBRELLA LIAB EXCESS LIAB OCCUR 1 CLAIMS -MADE 1_.__.— EACH OCCURRENCE AGGREGATE $ DEC RETENITION$ li WORKERS ND EMPLCOMPENSATION YERS I IABILIITNY YIN ANYPROPRIETOR/PARTNER/EXECUTIVE yEeMNHEXCLUDED? QpIftlFeFnIpcdEatgko/rMn DESsORIPTIO IOF OPERATIONS .low NIA Y SATISO488700 03/0112022 03101/2023 X PER UTE I I ETh I- ELECACCIDENT — 11000,000 E.L. DISEASE, EA EMPLOYE $ 1,000,000 E, L. DISEASE -POLICY LI 1 000,000 r DESCRIPTION OF OPERATIONS I LOCATIONS f VEHICLES (ACORD 101, Addltlonal Remmks Schedule, may bo attached if mare spaco is mquimd) Blanket Waiver of Subrogation applies where required by written contract. City of Santa Ana Risk Management Division 20 Civic Center Plaza, 4th FL Santa Ana, CA 92701 ACORD 25 (2016103) SHOULD ANY OF THE ABOVE DESCRIBED POLICIES BE CANCELLED BEFORE THE EXPIRATION DATE THEREOF, NOTICE WILL BE DELIVERED IN ACCORDANCE WITH THE POLICY PROVISIONS. A,UU�T,H.O�IRI1ZE'D RE-PrR-ESEN�TATIVE(� P Y Yi�u�r�-."f-C�- © 1988-2015 ACORD The ACORD name and logo are registered marks of ACORD m> ' 1VekMerugnnent➢Melon REVIEWED&APPROVED BY.' d Ate' Risk Manapemont SpeciaUst SCOPE OF WORK Exhibit A: Scope of Work 2022-2023 Santa Ana Multidisciplinary Response Team (SMaRT) Protect Overview Building on the successful 2021 pilot project, and utilizing ESG and HHAP funding, City Net will provide street outreach and engagement services through the Santa Ana Multidisciplinary Response Teams (SMART) in 2022 and 2023. In partnership with the Santa Ana Police Department, Santa Ana Community Development, and city departments such as Code Enforcement and Public Works, City Net will staff and deploy SMART teams in responding to homeless calls for service though street outreach and engagement, 14 hours per day, seven days a week, The SMART Teams will address non -emergency homeless calls to increase outreach focused on providing services, addressing mental health, connecting clients to housing and helping more people out of homelessness. Through live dispatch (during operational hours) City Net will deploy multi -disciplinary teams of homeless services professionals to respond to homeless services calls received from the Santa Ana Police Department dispatch, MySanta Ana app (application, online and phone referrals), direct community calls through the City Net Outreach Line, and through proactive engagement by SMART teams. Deliverables (see endnotes for descriptions of terms below) Monthly Goal Annual Goal' Outreach Contacts' 300 3,600 COVID-19 Engagements!' 250 3,000 m Phone Calls Dispatched 850 10,200 Case Management"' 85 1,020 Street Exits" 70.83 850 Description of Services Street Outreach Street outreach is service delivery to engage homeless neighbors through the process of rapport - building for the purpose of connecting them with emergency shelter, housing, critical services, and providing urgent, non -facility -based care such as medical health treatment, mental health treatment, counseling and other services essential for achieving independent living. Street outreach activities help homeless neighbors begin the process of obtaining appropriate supportive services, including assistance in obtaining permanent housing. Street outreach can be viewed as a "service in itself' and "a process of building a personal connection that may play a role in helping a person improve his or her housing, health status, or social support network" which "involves creativity, flexibility, may take City Net — 611 W. Civic Center Drive, Suite 400, Santa Ana, CA 92705 6 City Net Exhibit A: Scope of Work 2022-2023 Santa Ana Multidisciplinary Response Team (SMaRT) months or years, and involves establishing a relationship" to connect a client to services'. Outreach is Integrated into the County Coordinated Entry System (CES) and Homeless Management Information System (HMIS) to provide entrance to and service navigation within the Continuum of Care (CoC) and its resources. Engagement Engagement services are activities to locate, identify, and build relationships with homeless neighbors to offer support, intervention, and connections with homeless assistance programs and/or mainstream social services and other housing programs. Specific activities may include: • Conducting an initial assessment of client needs and eligibility • Providing informal crisis counseling • Addressing urgent physical needs, such as providing meals, blankets, clothes, or toiletries • Actively connecting and providing information and referrals to needed services • Making formal referrals into the city and/or CoC shelter and housing system Case Management Case management activities assess housing and service needs and arrange, coordinate and/or monitor the delivery of individualized services. Specific activities include: • Assessment and intake using HMIS • Conducting initial evaluations including verifying and documenting eligibility • Developing/securing/coordinating services Helping obtain Federal, State, and local benefits • Monitoring and evaluating program participant progress in particular programs • Providing information and referrals to other providers • Developing an individualized housing stabilization plan Housing Navigation City Net will partner with local agencies and will deploy its own housing navigators who will acquire documentation and complete forms required for housing. Housing navigation also involves housing search which includes attending property owner meetings, setting appointments, and assisting with paperwork related to housing applications. Other services include coordinating moving arrangements for the client and setting up utilities, as well as mediation with property owners on behalf of the client. 'Olivet 1, Bassuk E, Elstad E, Kenney R & Jassil L (2010) Outreach and Engagement in Homeless Services: A Review of the Literature. The Open Health Services and Policy Journal, 3, 53-70 City Net — 611 W. Civic Center Drive, Suite 400, Santa Ana, CA 92705 Exhibit A: Scope of Work 2022-2023 Santa Ana Multidisciplinary Response Team (SMaRT) Transportation Through use of privately leased vans and/or transportation services, City Net will engage in: • Transporting unsheltered people to emergency shelters, emergency health, emergency mental health, or other service. facilities • Provision of public transportation for participants • Transportation costs (bus tickets, gas, minor car repairs, etc.) to assist homeless neighbors to relocate out of the region, provided they have permanent housing there • Assisting program participants to use public transportation Emergency Health/Mental Health City Net will refer homeless neighbors to emergency health and/or emergency mental health services to the extent that other customary emergency health services and treatments are unavailable or inaccessible to the homeless neighbor. A referral example is outpatient treatment of urgent medical conditions by licensed medical professionals in community -based settings (e.g., streets, parks, and campgrounds) to those eligible participants unwilling or unable to access emergency shelter or an appropriate healthcare facility. Servicesfor Special Populations Services for special populations are essential services that have been tailored to address the special needs of homeless youths, victims of domestic violence, dating violence, sexual assault, or stalking, Including connections to services offered by rape crisis centers, domestic violence shelters, and other organizations that serve persons who meet the HUD homeless definition and have special needs. Food and Emergency Services Food and other emergency services will be given to clients primarily as they first move into housing and for emergency circumstances. During the duration of their tenancy, clients will be connected food banks and service agencies in the community as their primary resource for emergency needs. City Net Data Collection Pollcv The information City Net collects about individuals and families who access our services is confidentially stored in a local electronic database called the Homeless Management Information System (HMIS). HMIS securely records information (data) about people accessing housing and homeless services, which may include, but is not limited to, names and contact information, birthdates, demographic information, self -reported medical information, Veteran status, disability status, etc. Under the HMIS Data -Sharing Agreement, the individual client data of those who consent to have their information stored in HMIS is only viewable by qualified staff at each participating agency. In order to participate in HMIS, leaders at each agency must sign an Agency Agreement that City Net — 611 W. Civic Center Drive, Suite 400, Santa Ana, CA 92705 6 City Net Exhibit A: Scope of Work 2022-2023 Santa Ana Multidisciplinary Response Team (SMaRT) includes a commitment to protecting client data and maintaining confidentiality, and agency staff must pass multiple trainings that each go over the importance of client privacy. City Net is accountable to our HMIS Data -Sharing partners, to the local County, to our local Continuum of Care, and to the Department of Housing and Urban Development (HUD) to maintain the privacy and security of the confidential personal information we collect about our clients and their families. Aside from these legal and funding -related obligations, we also believe we have an ethical responsibility to our clients to not share their personal data in ways to which they've not agreed. To ensure City Net's commitment to excellent data collection, privacy and security, analysis and reporting practices, City Net does not authorize external agencies to complete these functions on our behalf except in very limited circumstances and only with prior written approval and with City Net's full participation in all data reporting and analysis. This is so that City Net can responsibly provide context and analysis for the data City Net collects within collaborative efforts to coordinate the most effective services for our homeless neighbors, better understand homelessness in our community, assess the types of resources needed in our local area, and participate in generating aggregate statistical reports to HUD, which help to improve policy and bring adequate funding of services for the most vulnerable populations in our community, and so City Net can assure its ethical and legal responsibilities to homeless neighbors to not share their data in ways to which they have not agreed. ' Outreach Contacts reflect the number of Interactions for the specific purpose of reaching out to unsheltered homeless neighbors in a process of building trust and offerings up port toward the long-term goal of connecting them with emergency shelter, housing, or critical services; and providing urgent, non -facility -based care. These activities are Intended to help homeless neighbors to obtain appropriate supportive services, including assistance in obtaining permanent housing, medical health treatment, mental health treatment, counseling, supervision, and other services essential for achieving Independent living; housing stability case management; and other Federal, State, local, or private assistance available to assist the program participant In obtaining housing stability. This number can be duplicated In any given reporting period. COVID-19 Engagements reflect the number of interactions by City Net's street outreach and engagementstaff to ensurethat unsheltered homeless neighbors have access to services and updated Information about COVID-19, by working to: • Provide Information to educate people about COVID-19: where they can gettested, how Itspreads, health Impacts, common symptoms, and other features of the disease. • Use health messages and materials developed by credible public health sources, such as local and state public health departments or the Centers for Disease Control and Prevention (CDC). • Provide educational materials about COVID-19 for non-English speakers, those with low literacy or Intellectual disabilities, and people who are hearing or vision impaired. • Ensure communication with clients about changes in homeless services policies and/or changes in physical location of services such as food, water, hygiene facilities, regular healthcare, and behavioral health resources. • Provide health and hygiene Interventions: o Recommend that all clients wear masks any time they are around other people, noting exceptions such as young children under age 2, anyone who has trouble breathing, or is unconscious, Incapacitated, or otherwise unable to remove the mask without assistance. City Net —611 W. Civic Center Drive, Suite 40D, Santa Ana, CA 92705 4 6 City Net Exhibit A: Scope of Work 2022-2023 Santa Ana Multidisciplinary Response Team (SMaRT) o Provide clients with hygiene materials Including Items such ashand sanitizer, soap, shampoo, cleansing wipes, socks, blankets, non-perishable snacks, bottledwater, sunscreen, gloves, toothbrush, toothpaste, and other items depending on client needs. o Discourage clients from spending time in crowded places or gathering In large groups, for example at locations where food, water, or hygiene supplies are being distributed. o If it Is not possible for clients and staff to avoid crowded places, encourage spreading out (at least 6 feet between people) to the extent possible. • Encourage proper waste disposal to prevent spread of disease and minimize risk. • Continue providing linkages to homeless services, housing, medical, mental health, and substance usetreatment, including provision of medication -assisted therapies. • Maintain up-to-date contact Information and areas frequented for each person. • Coordinate, integrate, and leverage resources to maximize Impact of services for individuals who are experiencing homelessness. • Engage Individuals and families not yet working with a CES Partner Agency, with a primary focus on unsheltered families and Individuals In encampments. • Conduct frequent visits to encampments known to have persons experiencing homelessness throughout the city. • Record all assessments and subsequent services in the Homeless Management Information System (HMIS). Enter and maintain timely and complete client data. + Link clients to the Coordinated Entry System (CES) to provide ongoing engagement, document collection, and case management services to facilitate a match to an appropriate housing resource. • Case Management In the context of CES, which is voluntary and client -centered, with the goal of identifying strengths and client -directed goals, while promoting health, recognition, and well-being with a focus on linking the client to a permanent housing resource and providing the necessary services needed to promote housing stability. This number can be duplicated in any given reporting period. 01 Reflects the current number of homeless neighbors who are voluntarily engaged In a formal, written case management relationship with City Net. Clients sign permission to allow City Net case managers to work with them to achieve progress on a mutually agreed upon plan to attain housing and supportive services. Case managers follow-up with housed clients for 6 months after housing to ensure a successful placement. Active cases are engaged once a week on average and are considered Inactive after 90 days of no contact. This is an unduplicated number that changes over time as former clients exit case management and new clients enroll. Street Exits are defined by HUD and enumerated In the HUD systems performance report, and City Net uses these designations for all street exits achieved through the efforts of two or more agencies working together within the context of the homeless collaborative In the city. HUD designates some of these street exits as "temporary" and some as "permanent", and City Net exercises discretion to count as exited those homeless neighbors who have a reasonable plan in place to move from temporary shelter to permanent housing. Street exits may also reflect duplicated numbers as individuals may enter, then exit, then reenter shelter/housing multiple times during the reporting period, and HUD guidelines require that City Net count these as multiple street exits even when referring to a single Individual. City Net — 611 W. Civic Center Drive, Suite 400, Santa Ana, CA 92705 EXHIBIT C-1 BUDGET Santa Ana SMART Budget City Net July 1, 2022 - December 31, 2022 Santa Ana SMART, July 1, 2022 - December 31, 2022 Live phone response, 7 days/week, 9:00am to 9:00pm 2-3 teams, M-F 7:00am to 9:00pm, 1 team Sa-Su, 9:00am to 9:0opm Labor Title/Role;- .( Description : Fully Loaded Compensatiojj week Wks FTE TOTAL SMART Program Supervisor Project supervision, staff management $45.58 40 12&00 1.00 1$47,406.28 Dispatch Supervisor Call center supervisor $38.29 20 26.00 0.50 $19,908.69 Lead Dispatch Case Manager Live call response leader $32.17 20 26.00 0,50 1$16,729.56 Dispatch Case Managers Live call response $27.77 40 26.00 2.00 1$57,756.61 Lead Outreach Case Managers Outreach and Engagement (p+E) shift leaders $32.17 40 26.00 2.00 $66,918.23 Outreach Case Managers O+E, case management $29.97 40 26.00 10.00 $311,714.52 MSW Clinicians O+E, case management $40.63 40 26.00 4.00 $169,012.69 Lead Safety Coordinator Lead safety for O+E teams $33.76 20 26.00 0.50 $17,555.20 Safety Coordinators Safety for O+E teams $28.06 40 26.00 4.00 $116,742.08 Executive leadership Project oversight, quality control, communications, problem solving $83.87 4 26.00 0.10 $8,722.74 Finance and billing Payroll, billing $30.87 8 26.00 0.20 $6,420.81 Human resources Staff recruiting, hiring, training, disputes $31.31 4 26.00 0,10 $3,256.49 Operations - Inventory, purchasing, technical support $27.41 4 26.00 0.10 $2,850.53 Community Engagement Resource development, communications $27.41 4 26.00 0.10 $2,850.53 Data Analyst HMIS data entry, re orting, compliance $27.43 30 126.00 0.75 $21,395.40 Labor Subtotal: 25.85 $869,240.35 Operations and Program Expenses - Item:' Description TOTAL' Client Services Client transport (7 vehicles): Vehicle lease, gas, vehicle insurance, maintenance $88,620.00 Client Services Rapid rehousing fees $33,661.94 Client Services Emergency Shelter motel vouchers $33,232.50 Client Services Medical services/telemedicine equipment for Families Together Orange County $5,275.00 Client Services LCSW contract for disabling condition documentation and mental health services $43,245.51 Rent Office space and office equipment/furniture rental $19,635.66 Equipment Phones, computers (hardware and software) and equipment $55,798.00 Materials and Supplies Personal Protective Equipment (PPE) for staff and clients (masks, gloves, face shields, proximity suits, trash bags, etc.) with replacements $5,064.00 Materials and Supplies Uniforms, copies, forms, office supplies, equipment, etc. $11,863.21 Materials and Supplies IT support and client management software licenses $14,317.67 Materials and Supplies Financial audit $4,908.92 Materials and Supplies Liability Insurance $6,136.14 Administrative Expenses Subtotal: $321,758.54 Administration Category Description TOTAL Indirect Costs At 10%: includes general expenses incurred by City Net but not directly borne by the project (utilities, taxes, other typse of required insurance not listed above, legal, staff development, contingencies, etc.) $119,099.89 Administration subtotal: $119,099.89 Project TOTAL - $1,310,098.78 7/28/2022 matt@citynet.org