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HomeMy WebLinkAboutVECTOR RESOURCES, INC.N-2022-242 WIRELESS SURVEY AGREEMENT CITY OF SANTA ANA THIS AGREEMENT is made and entered into on this 17 day of August, 2022, by and between Vector Resources, Inc., a California corporation doing business as VectorUSA ("Consultant"), and N the City of Santa Ana, a charter city and municipal corporation organized and existing under the o Constitution and laws of the State of California ("City"). CID RECITALS A. The City desires to retain a consultant have special skill and knowledge in the field of wireless site survey services. B. Consultant represents that it is able and willing to provide such services to the City. C. In undertaking the performance of this Agreement, Consultant represents that it is knowledgeable in its field and that any services performed by Consultant under this Agreement will be performed in compliance with such standards as may reasonably be expected from a professional consulting fmn in the field. NOW THEREFORE, in consideration of the mutual and respective promises, and subject to the terms and conditions hereinafter set forth, the parties agree as follows: 1. SCOPE OF SERVICES Consultant shall. perform during the term of this Agreement, the tasks and obligations including all labor, materials, tools, equipment, and incidental customary work required to fully and adequately complete the services described and set forth in Consultant's Statement of Work attached hereto as Exhibit A and incorporated by reference. 2. COMPENSATION a. City agrees to pay, and Consultant agrees to accept as total payment for its services for City, the rates and charges identified in the Project Pricing attached hereto as Exhibit B and incorporated by reference. The total compensation provided to Consultant to perform shall not exceed $22,060.50 during the entire term of the Agreement, including extension periods. b. Payment by City shall be made within forty-five (45) days following receipt of proper invoice evidencing work performed, subject to City accounting procedures. Payment need not be made for work which fails to meet the standards of performance set forth in the Recitals which may reasonably be expected by City. Page 1 of 10 "00EffFW1_k9J This Agreement shall commence on the date first written above and continue for a period of six (6) months, with the option for the City to grant one (1), six (6) moth extension, exercisable by a writing by the City Manager and the City Attorney, unless terminated earlier in accordance with Section 15, below. 4. INDEPENDENT CONTRACTOR Consultant shall, during the entire term of this Agreement, be construed to be an independent contractor and not an employee of the City. This Agreement is not intended nor shall it be construed to create an employer -employee relationship, a joint venture relationship, or to allow the City to exercise discretion or control over the professional manner in which Consultant performs the services which are the subject matter of this Agreement; however, the services to be provided by Consultant shall be provided in a manner consistent with all applicable standards and regulations governing such services. Consultant shall pay all salaries and wages, employer's social security taxes, unemployment insurance and similar taxes relating to employees and shall be responsible for all applicable withholding taxes. 5. OWNERSHIP OF MATERIALS This Agreement creates a non-exclusive and perpetual license for City to copy, use, modify, reuse, or sublicense any and all copyrights, designs, and other intellectual property embodied in plans, specifications, studies, drawings, estimates, and other documents or works of authorship fixed in any tangible medium of expression, including but not limited to, physical drawings or data magnetically or otherwise recorded on computer diskettes, which are prepared or caused to .be prepared by Consultant under this Agreement ("Documents & Data"). Consultant shall require all subcontractors to agree in writing that City is granted a non-exclusive and perpetual license for any Documents & Data the subcontractor prepares under this Agreement. Consultant represents and warrants that Consultant has the legal right to license any and all Documents & Data. Consultant makes no such representation and warranty in regard to Documents & Data which were provided to Consultant by the City. City shall not be limited in any way in its use of the Documents and Data at any time, provided that any such use not within the purposes intended by this Agreement shall be at City's sole risk. 6. INSURANCE Prior to undertaking performance of work under this Agreement, Consultant shall maintain and shall require its subcontractors, if any, to obtain and maintain insurance as described below: a. Minimum Scope and Limit of Insurance 1. Commercial General Liability (CGL): Insurance Services Office Form CG 00 01 covering CGL on an `occurrence" basis, including products and completed operations, property damage, bodily injury and personal & advertising injury with limits no less than $1,000,000 per occurrence. If a general aggregate limit applies, Page 2 of 10 either the general aggregatelimit shall apply separately to this project/location (ISO CG 25 03 or 25 04) or the general aggregate limit shall be twice the required occurrence limit. 2. Automobile Liability: Insurance Services Office Form Number CA 00 01 covering any auto (Code 1), or if Consultant has no owned autos, hired (Code 8) and non - owned autos (Code 9), with a limit no less than $1,000,000 per accident for bodily injury and property damage. 3. Workers' Compensation: insurance as required by the State of California, with Statutory Limits, and Employer's Liability Insurance with limit of no less than $1,000,000 per accident for bodily injury or disease. 4. Professional Liability (Errors & Omissions): insurance appropriate to Consultant's profession, with limit no less than $1,000,000 per occurrence or claim, $2,000,000 aggregate. 5. Broader Coverage: if Consultant maintains broader coverage and/or higher limits than the minimums shown above, the City requires and shall be entitled to the broader coverage and/or the higher limits maintained by Consultant. Any available insurance proceeds in excess of the specified minimum limits of insurance and coverage shall be available to the City. b. Other Insurance Provisions: the insurance policies are to contain, or be endorsed to contain, the following provisions: 1. Additional Insured Status: The City, its officers, officials, employees, and volunteers are to be covered as additional insureds on the CGL policy with respect to liability arising out of work or operations performed by or on behalf of Consultant including materials, parts, or equipment furnished in connectionwith such work or operations. General liability coverage can be provided in the form of an endorsement to Consultant's insurance (at least as broad as ISO Form CG 2010 1185 or both CG 20 10, CG 20 26, CG 20 33, or CG 20 38; and CG 2037 forms if later revisions used). 2. Primary Coverage: For any claims related to this Agreement, the Consultant's insurance coverage shall be primary insurance primary coverage at least as broad as ISO CG 20 01 04 13 as respects the City, its officers, officials, employees, and volunteers. Any insurance or self-insurance maintained by the City, its officers, officials, employees, or volunteers shall be excess of the Consultant's insurance and shall not contribute with it. 3. Notice of Cancellation: Each insurance policy required above shall state that coverage shall not be canceled, except with notice to the City. Page 3 of 10 4. Waiver of Subrogation: Consultant hereby grants to City a waiver of any right to subrogation that any insurer of Consultant may acquire against the City by virtue of the payment of any loss under such insurance. Consultant agrees to obtain any endorsement that may be necessary to affect this waiverof subrogation, but this provision applies regardless of whether or not the City has received a waiver of subrogation endorsement from the insurer. 5. Self -Insured Retentions: Self -insured retentions must be declared to and approved by the City. The City may require Consultant to purchase coverage with a lower retention or provide proof of ability to pay losses and related investigations, claim administration, and defense expenses within the retention. The policy language shall provide, or be endorsed to provide, that the self -insured retention may be satisfied by either the named insured or City. 6. Acceptability of Insurers: Insurance is to be placed with insurers authorized to conduct business in the state with a current A.M. Best's rating of no less than A: VII, unless otherwise acceptable to the City. 7. Claims Made Policies: If any of the required policies provide coverage on a claims -made basis: i. The retroactive date must be shown and must be before the date of the contract or the beginning of contract work. ii. Insurance must be maintained and evidence of insurance must be provided for at least five (5) years after completion of the contract of work. iii. If coverage is canceled or non -renewed, and not replaced with another claims -made policy form with a Retroactive Date prior to the contract effective date, Consultant must purchase "extended reporting" coverage for a minimum of five (5) years after completion of contract work. 8. Verification of Coverage: Consultant shall furnish the City with original Certificates of Insurance including all required amendatory endorsements (or copies of the applicable policy language effecting coverage requiredby this clause) and a copy of the Declarations and Endorsement Page of the CGL policy listing allpolicy endorsements to City before work begins. However, failure to obtain the required documents prior to the work beginning shall not waive Consultant's obligation to provide them. City reserves the right to require complete, certified copies of all required insurance policies, including endorsements required by these specifications, at any time. 9. Subcontractors: Consultant shall require and verify that all subcontractors maintain insurance meeting all the requirements stated herein, and Consultant shall ensure that City is an additional insured on insurance required from subcontractors. Page 4 of 10 10. Special Risks or Circumstances: City reserves the right to modify these requirements, including limits, based on the nature of therisk, prior experience, insurer, coverage, or other special circumstances. 7. INDEMNIFICATION Consultant agrees to defend, and shall indemnify and hold harmless the City, its officers, agents, employees, and representatives from liability: (1) for personal injury, damages, just compensation, restitution, judicial or equitable relief arising out of claims for personal injury, including death, and claims for property damage, which may arise from the negligent operations of the Consultant, its subcontractors, agents, employees, or other persons acting on its behalf which relates to the services described in section 1 of this Agreement; and (2) from any claim that personal injury, damages, just compensation, restitution, judicial or equitable relief is due by reason of the terms of or effects arising from this Agreement. This indemnity and hold harmless agreement applies to all claims for damages, just compensation, restitution, judicial or equitable relief suffered, or alleged to have been suffered, by reason of the events referred to in this Section or by reason of the terms of, or effects, arising from this Agreement. The Consultant further agrees to indemnify, hold harmless, and pay all costs for the defense of the City regarding any action by a third party challenging the validity of this Agreement, or asserting that personal injury, damages, just compensation, restitution, judicial or equitable relief due to personal or property rights arises by reason of the terms of, or effects arising from this Agreement. City may make all reasonable decisions with respect to its representation in any legal proceeding. Notwithstanding the foregoing, to the extent Consultant's services are subject to Civil Code Section 2782.8, the above indemnity shall be limited, to the extent required by Civil Code Section 2782.8, to claims that arise out of, pertain to, or relate to the negligence, recklessness, or willful misconduct of the Consultant. 8. INTELLECTUAL PROPERTY INDEMNIFICATION Consultant shall defend and indemnify the City, its officers, agents, representatives, and employees against any and all liability, including costs, for infringement of any United States' letters patent, trademark, or copyright infringement, including costs, contained in the work product or documents provided by Consultant to the City pursuant to this Agreement. 9. RECORDS Consultant shall keep records and invoices in connection with the work to be performed under this Agreement. Consultant shall maintain complete and accurate records with respect to the costs incurred under this Agreement and any services, expenditures, and disbursements charged to the City for a minimum period of three (3) years, or for any longer period required by law, from the date of final payment to Consultant under this Agreement. All such records and invoices shall be clearly identifiable. Consultant shall allow a representative of the City to examine, audit, and make transcripts or copies of such records and any other documents created pursuant to this Agreement during regular business hours. Consultant shall allow inspection of all work, data, documents, proceedings, and activities related to this Agreement for a period of three (3) years from the date of final payment to Consultant under this Agreement. Page 5 of 10 10. CONFIDENTIALITY If Consultant receives from the City information which due to the nature of such information is reasonably understood to be confidential and/or proprietary, Consultant agrees that it shall not use or disclose such information except in the performance of this Agreement, and further agrees to exercise the same degree of care it uses to protect its own information of like importance, but in no event less than reasonable care. "Confidential Information' shall include all nonpublic information. Confidential information includes not only written information, but also information transferred orally, visually, electronically, or by other means. Confidential information disclosed to either party by any subsidiary and/or agent of the other party is covered by this Agreement. The foregoing obligations of non-use and nondisclosure shall not apply to any information that (a) has been disclosed in publicly available sources; (b) is, through no fault of the Consultant disclosed in a publicly available source; (c) is in rightful possession of the Consultant without an obligation of confidentiality; (d) is required to be disclosed by operation of law; or (e) is independently developed by the Consultant without reference to information disclosed by the City. 11. CONFLICT OF INTEREST CLAUSE Consultant covenants that it presently has no interests and shall not have interests, direct or indirect, which would conflict in any manner with performance of services specified under this Agreement. 12. NON-DISCRIMINATION Consultant shall not discriminate because of race, color, creed, religion, sex, marital status, sexual orientation, gender identity, gender. expression, gender, medical conditions, genetic information, or military and veteran status, age, national origin, ancestry, or disability, as defined and prohibited by applicable law, in the recruitment, selection, teaching, training, utilization, promotion, termination or other employment related activities or any services provided under this Agreement. Consultant affirms that it is an equal opportunity employer and shall comply with all applicable federal, state and local laws and regulations. 13. EXCLUSIVITY AND AMENDMENT This Agreement represents the complete and exclusive statement between the City and Consultant, and supersedes any and all other agreements, oral or written, between the parties. In the event of a conflict between the terms of this Agreement and any attachments hereto, the terms of this Agreement shall prevail. This Agreement may not be modified except by written instrument signed by the City and by an authorized representative of Consultant. The parties agree that any terms or conditions of any purchase order or other instrument that are inconsistent with, or in addition to, the terms and conditions hereof, shall not bind or obligate Consultant or the City. Each party to this Agreement acknowledges that no representations, inducements, promises or agreements, orally or otherwise, have been made by any party, or anyone acting on behalf of any party, which is not embodied herein. Page 6 of 10 14. ASSIGNMENT Inasmuch as this Agreement is intended to secure the specialized services of Consultant, Consultant may not assign, transfer, delegate, or subcontract any interest herein without the prior written consent of the City and any such assignment, transfer, delegation or subcontract without the City's prior written consent shall be considered null and void. Nothing in this Agreement shall be construed to limit the City's ability to have any of the services which are the subject to this Agreement performed by City personnel or by other contractors retained by City. 15. TERMINATION This Agreement may be terminated by the City upon thirty (30) days written notice of termination. In such event, Consultant shall be entitled to receive and the City shall pay Consultant compensation for all services performed by Consultant prior to receipt of such notice of termination, subject to the following conditions: a. As a condition of such payment, the Executive Director may require Consultant to deliver to the City all work product(s) completed as of such date, and in such case such work product shall be the property of the City unless prohibited by law, and Consultant consents to the City's use thereof for such purposes as the City deems appropriate. b. Payment need not be made for work which fails to meet the standard of performance specified in the Recitals of this Agreement. 16. WAIVER No waiver of breach, failure of any condition, or any right or remedy contained in or granted by the provisions of this Agreement shall be effective unless it is in writing and signed by the party waiving the breach, failure, right or remedy. No waiver of any breach, failure or right, or remedy shall be deemed a waiver of any other breach, failure, right or remedy, whether or not similar, nor shall any waiver constitute a continuing waiver unless the writing so specifies. 17. JURISDICTION - VENUE This Agreement has been executed and delivered in the State of California and the validity, interpretation, performance, and enforcement of any of the clauses of this Agreement shall be determined and governed by the laws of the State of California. Both parties further agree that Orange County, California, shall be the venue for any action or proceeding that may be brought or arise out of, in connection with or by reason of this Agreement. 18. PROFESSIONAL LICENSES Consultant shall, throughout the term of this Agreement, maintain all necessary licenses, permits, approvals, waivers, and exemptions necessary for the provision of the services hereunder and required by the laws and regulations of the United States, the State of California, the City of Santa Ana and all other governmental agencies. Consultant shall notify the City immediately and Page 7 of 10 in writing of its inability to obtain or maintain such permits, licenses, approvals, waivers, and exemptions. Said inability shall be cause for termination of this Agreement. 19. NOTICE Any notice, tender, demand, delivery, or other communication pursuant to this Agreement shall be in writing and shall be deemed to be properly given if delivered in person or mailed by first class or certified mail, postage prepaid, or sent by fax or other telegraphic communication in the manner provided in this Section, to the following persons: To City: Clerk of the City Council City of Santa Ana 20 Civic Center Plaza (M-30) P.O. Box 1988 Santa Ana, CA 92702-1988 Fax: 714- 647-6956 With courtesy copies to: Chief Technology Innovations Officer Information Technology City of Santa Ana 20 Civic Center Plaza (M-42) P.O. Box 1988 Santa Ana, California 92702 To Consultant: Shannon Peng, Sr. Account Executive Vector Resources, Inc. dba VectorUSA 8647 E. 91b Street Rancho Cucamonga, CA 91730 909-303-7734 speng@vectorusa.com A party may change its address by giving notice in writing to the other party. Thereafter, any communication shall be addressed and transmitted to the new address. If sent by mail, communication shall be effective or deemed to have been given three (3) days after it has been deposited in the United States mail, duly registered or certified, with postage prepaid, and addressed as set forth above. If sent by fax, communication shall be effective or deemed to have been given twenty-four (24) hours after the time set forth on the transmission report issued by the transmitting facsimile machine, addressed as set forth above. For purposes of calculating these time frames, weekends, federal, state, County or City holidays shall be excluded. Page 8 of 10 20. NUSCELLANEOUS PROVISIONS a. Each undersigned represents and warrants that its signature herein below has the power, authority and right to bind their respective parties to each of the terms of this Agreement, and shall indemnify City fully, including reasonable costs and attorney's fees, for any injuries or damages to City in the event that such authority or power is not, in fact, held by the signatory or is withdrawn. b. The Agreement is the final and complete agreement and any prior or contemporaneous agreements for similar services between the parties is superseded by this Agreement. This shall not apply where the Parties are currently engaged and Consultant is providing services not contemplated by this Agreement C. All Exhibits referenced herein and attached hereto shall be incorporated as if fully set forth in the body of this Agreement. {Signatures on following page) Page 9 of 10 N-2022-242 IN WITNESS WHEREOF, the parties hereto have executed this Agreement the date and year first above written. ATTEST: -- nft' w �r Clerk of the Council APPROVED AS TO FORM: SONIA R. CARVALHO City Attorney By: Ryan O. od Assistant ity Attorney FOR APPROVAL: M 1A CIULLA Ch' f Technology Innovations Officer In rmation Technology CITY OF SANTA ANA KRIST_-SINE RIDGE E �- — City Manager CONSULTANT: Z"r Page 10 of 10 EXHIBIT A STATEMENT OF WORK RN *CTOR VJune `he24'h, -022 u2022 CONNECTING USAAMD PEOPLE TO INFORMATION THE woAm Prepared For: City of Santa Ana Mike Fetner 20 Civic Center Piz Santa Ana, CA. 92701 Project Description: wireless Survey Proposal 1, Ver. 002 Prepared By: Shannon Peng Sr. Account Executive (909)303-7734 speng@vectorusa.com Vector Resources, Inc dba VectorUSA 8647 E 911 St., Rancho Cucamonga, CA 91730 Confidential 21Paee Table of Contents CompanyOverview......................................................................................................................................................3 ExecutiveSummary ......................................................................................................................................................4 .statement of Wnrk C Assumptions.............................................................................................................................................................6 Exclusions................................................................................................................................................................. 6 Definitions................................................................................................................................................................7 Project Parameters / Caveats.........................................................................................................................................8 PriceGuarantee................................................................._...........................................................................................9 LeadTime Disclaimer..................................................................................................................................................9 ProjectPricing............................................................................................................................................................10 Warranty.....................................................................................................................................................................11 Maintenance and Managed Services...........................................................................................................................12 Terms& Conditions............................................................................................... Signature & Acceptance................................................................ ........................................13 ........................................16 VectorUSA / 8647 E 9" St., Rancho Cucamonga, CA 91730Confidential 3 1 P a c e Company Overview VectorUSA's corporate vision is to become the unsurpassed standard in "connecting people to information and the world." We build our business one customer at a time through our family of dedicated employees providing reliable, high quality communications designs and solutions that exceed our customers' expectations. Headquartered in Torrance, CA, with offices in San Diego, CA, Rancho Cucamonga, CA, Scottsdale, AZ and Charlotte, NC, VectorUSA maintains an industry -wide reputation for delivering the highest quality products and services while executing projects on time and on budget in all types of production environments. VectorUSA employs more than 350 people trained and certified to support the products and services we offer. Through continuous training and education, we maintain numerous certifications in the areas of Data Center Design and implementation, Collaboration / Video Conferencing, Unified Communications / VolP, Cloud, Network Infrastructure, Wireless Networking, Cyber Security, Physical Layer - Fiber and Copper Infrastructure, Surveillance & Analytics, Access Control as well as Commercial and Professional Audio -Visual Systems. Customer service and support is paramount; to provide the best service possible, VectorUSA has two network operation centers one in California and another in North Carolina. This allows us to provide 24/7/365 coverage to our clients. VectorUSA has established partnerships with the industry leading manufacturers included in our products and service portfolio. Our partnerships include Cisco Gold, Cisco Data Center Architecture, Cisco Collaboration Architecture, HP Enterprise / Aruba Platinum, Microsoft, VMWare, Veeam, Fortinet, Qognify, Milestone Gold, Avigilon, Axis, Hanwa Gold, Siemon Company, CommScope, Corning, Sumitomo, Hitachi, Crestron, Extron as well as other industry leading manufacturers. VectorUSA / 8647 E 9'h St., Rancho Cucamonga, CA 9173OConfidential a 1 P a g e Executive Summary VectorUSA is pleased to present the following proposal to the City of Santa Ana for a wireless survey covering City Hall, Corporation Yard, Police Department/Jail, and Ross Annex surveying existing wireless coverage and to identify wireless network issues, such as dead spots, interference, slow throughput, and outages. VectorUSA conducts comprehensive, and reliable wireless site surveys using state of the art technology from Ekahau.To ensure that the best wireless coverage is achieved VectorUSA will perform Passive Survey design services for the campuses listed. The objective of this exercise is to identify the level of WLAN coverage based on the existing access points and to help identify whether additional access points are necessary for required coverage and the most optimum location for those access points to be installed. VectorUSA / 8647 E 9'^ St., Rancho Cucamonga, CA 91730Confidential 5 1 P a g e Statement of Work Scope - Phase 1: Project Kickoff and Documentation Review Vector will facilitate a virtual (TEAMS or Webex) offsite Project Kickoff meeting, prior to the survey, to review the City of Santa Ana's overall goals for the project, assign project roles and responsibilities, and establish a mutually - agreeable project schedule. The project team will also review the Scope of Work for the assessment, and review project risks and mitigation plans. Following the Project Kickoff meeting, Vector shall review all documentation regarding LAN and Wireless configurations and all other network related documentation provided to Vector by the City of Santa Ana IT staff. Scope - Phase 2: Ekahau Survey Once all the above referenced documentation is reviewed, VectorUSA's CAD department will prepare them to be loaded into the Wi-Fi measurement tool, Ekahau Pro. VectorUSA's wireless engineer shall perform the survey of City Hall, Corporation Yard, Police Department / Jail, and Ross Annex to determine the suitability of wireless coverage in general, and pinpoint potential trouble spots where more detailed analysis should be performed. The survey will consist of the following steps, at a minimum: • A wireless survey to assess 802.11 coverage throughout City Hall, Corporation Yard, Police Department / Jail, and Ross Annex. • Documentation of any potential RF interference • Documentation and analysis of weak wireless coverage areas Areas to be surveyed: Location / Area Estimated sq. footage City Hall - Basement 12,191.11 City Hall -1st Floor 23,663.01 City Hall - 2nd Floor 21,438.94 City Hall - 3rd Floor 12,904.22 City Hall - 4th Floor 9,324.71 City Hall - 5th Floor 9,220.04 City Hall - 6th Floor 9,132.36 City Hall - 7th Floor 9,514.46 City Hall - 8th Floor 9,177.63 Corporate Yard - Admin 1st Floor 12,922.54 Corporate Yard - Admin 2nd Floor 13,565.03 Corporate Yard - Fleet Service 1st Floor West 14,632.46 Corporate Yard - Fleet Service 1st Floor East 15,768.77 Corporate Yard - Fleet Service 2nd Floor West 16,928.64 Corporate Yard - Fleet Service 2nd Floor East 11,379.91 Corporate Yard - Warehouse 1st Floor 15,137.33 Corporate Yard - Warehouse 2nd Floor 16,218.74 Corporate Yard - Shops 18,814.11 PD -1st Floor 57,043.42 PD - 2nd Floor 48,175.32 PD - 3rd Floor 42,076.43 PD - 4th Floor 31,855.70 Developemt Services - 1st Floor 36,593.10 Developemt Services - 2nd Floor 13,214.73 Developemt Services - 3rd Floor 13,192.02 Developemt Services - 4th Floor 3,186.19 Totalsq.footage 497,270.92 VectorUSA / 8647 E 9'h St., Rancho Cucamonga, CA 91730Confidential 61Pa�,te Scope - Phase 3: Analysis and Documentation Vector's consulting team will review the results of the Ekahau survey, produce a predictive heat map, and document a ranked and prioritized list of recommended changes to the wireless network as applicable, to improve the coverage, availability, and performance. The final report will include the results of the Ekahau survey and additional technical data (as applicable). Deliverables Upon completion of work outlined in the Statement of Work, VectorUSA, will provide the client with a closeout package containing the following documentation: Vector will provide a written report including all findings, analysis, and recommendations for review by the City of Santa Ana. The documentation will include: • Signal Strength Heat maps of the measured wireless LANs • Levels of background noise detected, • Rogue, or non-standard AP's will be identified. • Forecasted data rates for given areas will be displayed in a different heat map format. Predictive heat maps based on utilizing the Extreme Networks access point. Assumptions • VectorUSA assumes all installation activities are to occur during normal business hours, Monday— Friday. • The client will provide a point of contact prior to project start to work with VectorUSA's project manager to confirm installation and project schedule. • VectorUSA assumes that our installation team will have full and timely access to all related locations during normal working hours. This proposal does not take into consideration additional time required for security access or escorts. If additional time for access is required, a written change order will be provided to account for the additional time. • At the beginning of the project VectorUSA and the City of Santa Ana will establish a schedule of activities for this project from beginning to completion. • Drawings are available that VectorUSA's CAD department can use to produce to -scale drawings to be imported into the Ekahau application. The more accurate and detailed the drawings, the more accurate the measurements and the forecasted wireless network's performance. • The wireless measurement crew will have access to all locations and be able to walk each site with no significant access delays. • All existing access points are online and working properly. • The recording of existing AP locations will only be accurate for those that can be seen by the naked eye from the ground. If the AP is concealed above the ceiling, or behind a fa4ade, the actual AP location to be recorded will be a "best -guess' approximation. • This passive wireless site survey will be for building interiors Exclusions • This proposal does not include weekend or holiday labor • No permit or bond fees have been included No evaluation of the cable plant will be performed. • No troubleshooting of the existing wireless network has been included. If this becomes necessary to continue the design work, VectorUSA professional resources can be made available to assist in this effort, negotiations to add these resources will be discussed at the time of need and may result in a change order. VectorUSA / 8647 E 911 St., Rancho Cucamonga, CA 91730Confidential 7IPa�,e Definitions As -Built Drawings: As -built drawings are revised drawing sets submitted by a contractor upon completion of a job. They serve to document all changes made during the construction process and allow contractors to track changes as work is performed. Any logical diagrams, schematics, or line diagrams produced during the installation of the project are included. Inspection report: Inspection reports outline the inspection of a project, ensuring that its installation process, products, and methods meet a specific set of standards. These standards may be codes, industry -established standards, construction details, client preferences, or internal standards. The inspection report also cites project status and outstanding areas of improvement along with specific correction recommendations. Upon correction, a secondary inspection is issued to verify compliance to stated requirements. Test Results: VectorUSA will provide the client with all test results including cable tests for continuity and performance. Certified "Pass" or "Fail" results are generated using a certified and calibrated test unit which determines whether a link is compliant with a category (TIA) or class (ISO); for example, category 6 or class E. Permanent Link Certification: Permanent link certification tests the permanent portion of the channel which is the cable and terminations that exist between the patch panel and user outlet. It does not test the patch cables since these are not permanent and can be moved. The maximum permitted length of the permanent link is 90 meters. Permanent link testing is preferred over channel testing since permanent links are considered the true foundation of the network. While this may not seem intuitive since proper data transmission relies on the performance of the entire channel, industry standards offer more headroom in the channel due to patch cords being the weakest link. This means that when channel testing with quality patch cords, the channel can pass even if the permanent link has failed. Channel Certification: Channel certification tests the connection from one active device to another (think switch to server or switch to laptop), and it includes any patch cords and equipment cords. In the data center, the channel would include any cable between two switches or between a switch and server and any patch cords used for cross -connects or interconnects. In the LAN, this would include any cable between the switch in the telecom room and the end device, including any patch cords from the switch to a patch panel and any equipment cords from the outlet to end device. The maximum permitted length of the channel is 100 meters. Butterfly Diagrams: Butterfly diagrams are flat, two-dimensional depictions of a manhole or handhole showing the wall positions of ducts/conduits, duct types, and identifiers for each duct in the duct bank. These diagrams can also depict Cable ID and routing information, splice housings, service loops, vault dimensions and any other active or inert equipment. Fiber Line Diagram: Fiber line diagrams are flat, two-dimensional depictions of vertical fiber cables, representing start and end points, pathway variations, and all applicable splice/termination points. Splicing Worksheet: Splicing worksheets are spreadsheets or matrices containing fiber optic cable and strand counts, fiber types, and building locations. Manufacturer Cable Warranty: Manufacturer cable warranties financially cover specific components that break down due to flaws and defects within the product itself. These are typically offered as a Standard option providing 1-Year coverage, or an Extended option that may cover up to twenty-five (25) years of coverage if properly tested and certified — receiving a "Pass" on all standard parameters. VectorUSA / 8647 E 9" St., Rancho Cucamonga, CA 91730Confidential 81Page Project Parameters / Caveats Change Order: Any work that is added to or deleted from the original scope of this proposal that alters the original costs or completion date must be agreed upon by both parties in the form of a written change order. Proprietary Information: The information contained in this document is proprietary to VectorUSA and intended to be used as evaluative and / or bidding information only. No part of this document may be disclosed, reproduced and/or distributed to anyone except the listed recipients within this package without written permission from VectorUSA. Add & Delete: Any additional work requested outside of the scope of work will be considered as separate work and addressed in the form of a written change order. This proposal is not to be used as an "add & delete" schedule. Defective Materials: If, due to problems with the existing hardware and / or materials provided by the client or other third parties, here is a delay and / or VectorUSA is unable to perform the work outlined in the scope of work it will be addressed in the form of a written change order. Extraordinary Service: Certain additional charges related to extraordinary levels of support or out-of-pocket costs incurred by VectorUSA, through no fault of its own, shall be reimbursed to VectorUSA by the client under this agreement. Examples of costs reimbursable under this section include, but are not limited to 1) shipping expenses related to unusual site handling fees (e.g., extra distance, no loading dock, extra stairs, extra demurrage charges); 2) storage or special handling expenses incurred if an installation site is not able to accept delivery as scheduled; 3) expenses incurred by VectorUSA to resolve network compatibility issues caused by a client's election to substitute non- VectorUSA provided equipment or services; and 4) expenses incurred by VectorUSA for additional installation time and / or materials caused by a site not being prepared as called for in this proposal. VectorUSA shall promptly notify the client in writing of such charges. Notification will be provided, when feasible, prior to the incurrence of such charges, unless circumstances preclude such prior written notification (by way of example, but not limited to, unusual site handling charges). Provided the incurrence of such charges is not due to VectorUSA's fault or negligence, VectorUSA shall be entitled to an equitable adjustment in the prices herein, the delivery schedule, or both, to reflect such charges and any related delay. Schedule: VectorUSA plans to implement this project in a continuous fashion or following the baselined schedule if submitted as part of this project. If delays or changes are introduced that are outside of VectorUSA's control, and those changes result in additional cost those costs will be addressed in the form of a written change order. Delays: The client must provide five (5) working days advance notice of any delays that will impact this project. If proper notice is not provided VectorUSA reserves the right to issue a work stoppage change order. Additionally, idle time incurred due to the absence of required escorts, clearance, permits, inability to enter the workplace, delays by othertrades or other factors beyond VectorUSA's control will be addressed in the form of a written change order. Workdays / Overtime: All work will be performed during VectorUSA's standard business hours of lam - 5pm, Monday — Friday, or as specified in the statement / scope of work. If changes to the stated work hours are required due to conditions outside of VectorUSA's control result in additional cost those costs will be addressed in the form of a written change order. VectorUSA / 8647 E 911 St., Rancho Cucamonga, CA 91730Confidential 9lPage Price Guarantee Due to the volatility in markets affecting material costs across all product lines we can only guarantee material costs for 30 days unless otherwise specified. If a purchase order is not received within the guaranteed window any increases will be addressed through a new proposal. Lead Time Disclaimer At the time of this proposal lead time for the materials specified was up to 30 Days. Lead times on material orders are verified at the time we submit our proposals based on our understanding of the anticipated project period of performance. With the current volatility in the market driven by supply and demand those lead times cannot be guaranteed past the date of the proposal. Lead times will be refreshed once a purchase order is received and if any items have lead times that impact the project timeline a Stakeholder notification will be sent. If needed alternative "equivalent" products may be discussed and if agreed upon substituted to maintain the desired period of performance. VectorUSA / 8647 E 91h St., Rancho Cucamonga, CA 91730Confidential 11 IPase Warranty VectorUSA provides, for all work completed under this contract our Vector USA warranty. This warranty coverers all workmanship for a period of one year unless specifically extended in writing as part of this agreement. While this agreement extends the manufacturer's warranty for all items installed that warranty does not include labor required to replace, return, remove, install, or configure those items. If a product or item requires replacement under the manufacturer's warranty VectorUSA will provide the labor to replace that item on a time & material basis. Materials covered under that warranty will be provided under the warranty, if any additional supporting materials are required that are not covered, they would be billed. Please note that RMAs typically require the product to be returned in the original packaging. It is recommended that packaging be retained if possible. This warranty does not include any damages or cost related to unforeseen environmental evens including but not limited to fire, water, rodents, construction, abuse, or misuse. VectorUSA can address and repair issues of this nature through a service request at an additional cost. If VectorUSA responds to a warranty request and upon arriving on site or at any time during that warranty call determines that the issue is related to an uncovered event or condition work will stop and the client shall be notified. If the client authorizes the repairs the warranty call will be converted to a service call and billed accordingly VectorUSA / 8647 E 911 St., Rancho Cucamonga, CA 91730Confidential 121Pa ge Maintenance and Managed Services Maintenance Services VectorUSA offers a full complement of proactive maintenance services to ensure the systems and software within this proposal are kept in a healthy and available state throughout the systems lifecycle. VectorUSA maintenance services can be created on a customized basis to ensure the right level of care matches the client's business objectives and budgeting. Maintenance services are fulfilled by VectorUSA's Service Center, backed by a full complement of Systems Technicians, Application Specialists and Network Engineers. Maintenance Services are typically packaged into offerings based on expected lifecycle maintenance tasks or in a looser Time and Materials basis. All maintenance services provided by VectorUSA include priority queueing and 247 phone and email support lines, with maintenance tasks receiving proactive, flexible, and predictable scheduling. VectorUSA maintenance services can be bundled with Software & Hardware support to provide a complete systems maintenance solution for organizations. Managed Services VectorUSA provides enterprise -level IT managed services over a nationwide footprint via our (2) U.S. based Network Operations Centers (NOC)s and best -in -class services partnerships. VectorUSA employs an ITIL-based services portfolio grouped into (3) tiers of packages based on business criticality for each individual system. VectorUSA managed services alleviates the stress on organizations to maintain a fully staffed 240 IT support structure, even when the pace of their business operates in a non-stop environment. By empowering their organizations with VectorUSA managed services, our clients are able to make data -driven decisions to synchronize technology with their business objectives. Our full complement of core infrastructure managed services is able to support a heterogenous and hybrid ITfootprint across geographies. In addition to its core infrastructure services, VectorUSA manages client programs providing organizations with a single point of contact for its user helpdesk, endpoint & desktop services and cybersecurity operational services partnerships. VectorUSA / 8647 E 9'h St., Rancho Cucamonga, CA 9173OConfidential EXHIBIT B PROJECT PRICING to IPa Fe Project Pricing Material Description Units Unit Price Material Labor Total Nlirel?s5 Survey 1 0 0.00 15,589.00 15,589.00 CAD Services 1 0 O.Oo 3,321-50 3,321.50 Project Management 1 0 0.00 3,150.00 3,150.00 Sub -Total 0.00 22,060-50 22,060.50 PROJECT SUB-707AL 0.00 22,060,50 22,060.50 SALES TAX 0.00 PROJECT TOTAL 22,060.90 VectmUSA / 9647 E 91h St., Rancho Cucamonga, CA 9173OConfidential