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HomeMy WebLinkAboutCONCORDE CAREER COLLEGEINSURANCE ON FILE WORK MAY PROCEED UNTIL INSRA' URANCCE EXPIRES A-2023-069-16 CITY CLERK DATE: AGREEMENT FOR WORKFORCE TRAINING B--(_DA(1WW) THIS SUBAWARD AGREEMENT ("Agreement"), made and entered into this g I" day of July, 2023, by and between the City of Santa Ana, a charter city and municipal corporation duly organized and existing under the Constitution and laws of the State of California ("CITY") and Concorde Career Colleee identified by the assigned Data Universal Numbering System (DUNS) Number (151673076) ("CONTRACTOR"). N O N o RECITALS: —� A. CITY has been designated a Local Workforce Development Area (LWDA) under the Workforce Innovation and Opportunity Act of 2014, Public Law 1-113-128 ("WIOA" or "the Act"), Catalog of Federal Domestic Assistance (CFDA) Number 17.258, 17.278, 17.259 and Federal Award Identification Number (FAIN) AA363092155A6. B. The State of California has created the LWDA to administer the Act programs operated by the State of California pursuant to the Act. C. As a LWDA, CITY is entitled to receive Federal funds to establish programs to increase the employment, retention and earnings of participants, and increase occupational skills attainment by participants, and as a result, improve the quality of the workforce, reduce welfare dependency, and enhance the productivity and competitiveness of the nation. Under WIOA, participants in need of training services may access career training through a list of state -approved schools and their training programs. D. In addition to WIOA, the CITY received funding from the Orange County Social Services Vocational Training grant funded through the California Work Opportunity and Responsibility to Kids Act of 1997, which provides monies for the basic needs of families with children ("CaIWORKs" or "SSA"). An important component of CalWORKs allows for the provision of employment services for parents. Heads of households are provided job training services to help families upgrade job skills with the ultimate goal of self-sufficiency. E. The CITY intends to utilize the WIOA and SSA Grant Funds to operate a Workforce Training Program in which vocational training courses will be made available to Qualified Participants ("Workforce Training Program"). Qualified Participants are those individuals that are permitted to participate under the Act and approved to participate under the City's Workforce Training Program ("Qualified Participants"). Pursuant to the Workforce Training Program, the CITY desires to contract with public and private organizations, including employers, who are qualified to participate in the CITY's Workforce Training Program by providing services to Qualified Participants (each, a "Qualified Contractor"). F. CONTRACTOR is a Qualified Contractor that has been selected as one of several vendors that qualified to provide workforce training under the Workforce Training Program. G. CONTRACTOR represents that it is knowledgeable in its field, and is Page I of 19 willing to provide workforce training services under the Workforce Training Program pursuant to applicable Federal and California laws. H. The CITY and CONTRACTOR (each, a "Party" and jointly, the "Parties") desire to enter into this Agreement so that CONTRACTOR may receive a subgrant of the proceeds of the WIOA and/or SSA Grants (hereinafter defined as the "Subgrant") in consideration for CONTRACTOR's participation in the CITY's WIOA and/or SSA Programs and provision of services to Qualified Participants upon the request of the CITY. WHEREFORE, for and in consideration of the respective and mutual covenants and promises hereinafter contained and made, and subject to all the terms and conditions hereof, the Parties hereto do hereby agree as follows: I. CONTRACTOR'S OBLIGATIONS A. In compliance with all of the terms and conditions of this Agreement, CONTRACTOR shall provide the CONTRACTOR's Services, as authorized by the CITY's Representative, CONTRACTOR represents and warrants that CONTRACTOR's Services to be provided hereunder shall be performed in a competent, professional and satisfactory manner in accordance with the CITY's Workforce Training Program. B. CONTRACTOR agrees to provide benefits to individuals who participate in the activities and services funded by this Agreement ("Participants") in accordance with the standards and requirements set forth in this Agreement. C. CONTRACTOR acknowledges and agrees that CITY shall request that CONTRACTOR provide the CONTRACTOR's Services on an "as requested" basis and that CITY does not guaranty a minimum number of Qualified Participants for whom CONTRACTOR's Services shall be requested and required under this Agreement. CONTRACTOR acknowledges and agrees that CONTRACTOR shall not commence to provide CONTRACTOR's Services to a particular Qualified Participant hereunder unless and until CONTRACTOR receives a Notice to Proceed from the CITY authorizing the provision of CONTRACTOR's Services to that particular Qualified Participant. CONTRACTOR further acknowledges and agrees that this Agreement and any request for the provision of services hereunder is nonexclusive and that the CITY may enter into similar agreements with other entities for the provision of similar services. D. Time is of the essence in the performance of this Agreement. CONTRACTOR shall perform and complete all of CONTRACTOR's Services in a timely and expeditious manner. CONTRACTOR shall not be responsible for delays caused by circumstances beyond its reasonable control, provided that CONTRACTOR has delivered to the CITY written notice of the cause of any such delay within ten (10) days of the occurrence of such cause. E. Scone of Services. On an as -needed basis, and at the sole discretion of CITY, CONTRACTOR shall perform the services that are described in Exhibit A. The Scope of Services shall include the CONTRACTOR's proposal or bid, if any, which shall be incorporated herein by this reference as though fully set forth herein. In the event of any inconsistency between the terms Page 2 of 19 of such proposal and this Agreement, the terms of this Agreement shall govern. Specific allocation of services may be changed at the discretion of the CITY and upon mutual agreement of the Parties. F. Compliance with Law. CONTRACTOR's Services shall be provided in accordance with all ordinances, resolutions, statutes, rules, regulations and laws of the CITY and any Federal, State or local governmental agency of competent jurisdiction. G. CONTRACTOR shall obtain, at CONTRACTOR's sole cost and expense, such licenses, permits and approvals as may be required by law for the performance of CONTRACTOR's Services. CONTRACTOR shall have the sole obligation to pay for any fees, assessments and taxes, plus applicable penalties and interest, which may be imposed by law and which arise from or are necessary for the performance of the services required by this Agreement H. CONTRACTOR shall adhere to all applicable labor standards as required by the Act ("Labor Standards"). I. If funding is through WIOA, CONTRACTOR agrees to comply with the "Complaint Handling Procedures under the WIOA", attached hereto as Exhibit H and incorporated herein as though fully set forth in 20 CFR 658.411. CONTRACTOR shall advise applicants, where applicable, and Qualified Participants of their rights to file complaints under the Act and the procedures for resolution of any complaints. CITY's procedures for handling complaints alleging a violation of the Act, regulations, grants, or other agreements under the Act shall be followed and any decision of CITY, the State or the Federal government relating to the complaint shall be binding and followed by CONTRACTOR. CONTRACTOR, who is an employer, shall operate a grievance system that incorporates CITY's procedures for resolution of complaints relating to the terms and conditions of employment; these procedures shall be approved in writing by CITY. J. As a condition of this award of financial assistance under the Act to CONTRACTOR from CITY, CONTRACTOR assures, with respect to operation of all programs or activities funded with funds provided pursuant to the Act, and all agreements or arrangements to carry out such programs or activities, that it will comply fully with the nondiscrimination and equal opportunity provisions of the Act (Section 188) and compliance with Equal Employment Opportunity provisions in Executive Order (E.O.) 11246, as amended by E.O. 11375 and supplemented by the requirements of 41 CFR Part 60; the Nontraditional Employment for Women Act of 1991; Title VI of the Civil Rights Act of 1964, as amended; section 504 of the Rehabilitation Act of 1973, as amended; the Age Discrimination Act of 1975, as amended; the Americans with Disabilities Act of 1990; and with all applicable requirements imposed by or pursuant to regulations implementing those laws, including, but not limited to, 29 CFR Parts 33 and 37. The United States, the State of California and CITY have the right to seek judicial enforcement of this assurance. K. CONTRACTOR agrees that no Qualified Participant(s) shall commence training prior to the approval of finding pursuant to Section 123 of the Act, or the approval of SSA funding, as applicable. Page 3 of 19 L. CONTRACTOR agrees to the following accounting, monitoring, auditing, and review requirements: 1. CONTRACTOR agrees to maintain such records and submit such reports, data and information, on the form and containing such information, at such times as CITY may request or require regarding the performance of CONTRACTOR'S services or activities, costs or other data, including but not limited to Qualified Participants' attendance and certifications. 2. CITY, the State of California and the United States government and/or their representatives shall have access for purposes of monitoring, auditing and examining of CONTRACTOR'S activities, performance, and Qualified Participants related to this Agreement. Such agencies or representatives shall also schedule on -site monitoring at their discretion. Monitoring activities may also include, but are not limited to, questioning employees and Qualified Participants and entering any premises or onto any site in which any of the services or activities funded hereunder are conducted or in which any of the records of CONTRACTOR are kept (2 CFR 200.330). Nothing herein shall be construed to require access to any privileged or confidential information as set forth in Federal or state law. 3. In the event CONTRACTOR does not make the above -referenced documents available within the City of Santa Ana, California, CONTRACTOR agrees to pay all necessary and reasonable expenses incurred by CITY in conducting any audit at the location where said records and books of account are maintained. 4. All accounting records and evidence pertaining to all costs of CONTRACTOR and all documents related to this Agreement shall be kept available at the location where CONTRACTOR conducted the program, as well as in the County of Orange, for the duration of this Agreement and thereafter for three (3) years after completion of an audit. Records which relate to (a) complaints, claims, administrative proceedings or litigation arising out of the performance of this Agreement, or (b) costs and expenses of this Agreement to which CITY, the State of California or the United States Government take exception, shall be retained beyond the three (3) years until resolution of disposition of such appeals, litigation, claims, or exceptions. M. Without prejudice to any other section of this Agreement, CONTRACTOR shall, where applicable, maintain the confidential nature of information provided to it concerning Qualified Participants in accordance with the requirements of Federal and state law. Notwithstanding the foregoing, CONTRACTOR agrees to submit to CITY, the State of California and/or the United States Government or their representatives, all records requested for administrative purposes, including audits, examinations, monitoring and verification of records submitted by CONTRACTOR, costs incurred and services rendered hereunder. N. CONTRACTOR shall not expend funds pursuant to this Agreement to provide services to any Qualified Participant where costs of training are paid for by any other person or entity. Page 4 of 19 O. If funding is through WIOA, CONTRACTOR shall comply with the provisions of Uniform Guidance 2 CFR Part 200 of the U.S. Office of Management and Budget (OMB) and all other applicable Federal statutes and executive orders and their implementing regulations, including regulations at 29 CFR Part 97. P. If funding is through WIOA, CONTRACTOR shall comply with the requirements of Federal regulations found at 29 CFR Part 93, which provide that no appropriated funds may be expended by the recipient of a Federal contract, grant, loan or cooperative agreement to pay any person for influencing or attempting to influence an officer or employee of any agency, member of Congress or an officer or employee of a member of Congress in connection with awarding of any Federal contract, the malting of any Federal grant or loan, entering into any cooperative agreement and the extension, renewal, amendment or modification of any Federal contract, grant, loan or cooperative agreement. CONTRACTOR shall sign a Certification Regarding Lobbying to that effect in a form as set forth in Exhibit D, attached hereto and by this reference incorporated herein. CONTRACTOR shall submit said signed Certification to CITY prior to performing any of its obligations under this Agreement and prior to any obligation arising on the part of CITY to pay any sums to CONTRACTOR under the terms and conditions of this Agreement. Q. CONTRACTOR agrees to provide a drug -free work place and to execute a Drug Free Workplace Certification as set forth in Exhibit E attached hereto and incorporated herein by this reference. R. CONTRACTOR, in accordance with the Child Support Recovery Act of 1992, recognizes and acknowledges the importance of child and family support obligations and shall fully comply with all state and Federal laws relating to child and family support enforcement, including, but not limited to: disclosure of information and compliance with earnings assignment orders, as provided in Chapter 8 (commencing with Section 5200) of Part 5 of Division 9 of the state Family Code; and, to the best of its knowledge is fully complying with the earnings assignment orders of all employees and is providing the names of all new employees to the New Employee Registry maintained by the California Employment Development Department (EDD). S, CONTRACTOR agrees to comply with all applicable provisions of the Actor SSA, as applicable, and all applicable Federal regulations, including, but not limited to, the Code of Federal Regulations, Title 2 -Grants and Agreements, Subtitle A —Office of Management and Budget Guidance for Grants and Agreements, as well as all applicable state and local regulations. T. If funding is through WIOA, CONTRACTOR agrees to remain in compliance with the Certification Regarding Debarment, attached hereto as Exhibit F and incorporated herein by reference, as required by the regulations implementing Executive Order 12549, Debarment and Suspension, (2 CFR Part 180). U. If funding is through WIOA, CONTRACTOR agrees to provide priority of services for veterans and eligible spouses pursuant to 20 CFR Part 1010, and the regulations implementing priority of service for veterans and eligible spouses in Department of Labor job Page 5 of 19 training programs under the Jobs for Veterans Act published at 73 Fed. Reg. 78132 on December 19, 2008, V. CONTRACTOR acknowledges that the official name for the statewide system of providing employment and training through the WIOA partnerships, SSA, and various other local programs is "America's Job Center". To achieve the goals of this Workforce Training Program, it is important that the public has a quick and easy method to identify that the projects or programs they are taking part in are part of the "America's Job Center". CONTRACTOR agrees to place the America's Job Center logo, in accordance with the State of California guidelines for such use, on all public materials, such as statements, press releases, brochures, advertisements, reports and other documents describing projects or programs funded in whole or in part with WIOA or SSA funds. When the America's Job Center logo is used, CONTRACTOR may accompany it with the following statement, "The (CONTRACTOR) is a proud partner of the America's Job Center network". CONTRACTOR shall not use the America's Job Center logo in any manner that would imply that the State of California endorses a commercial product, service or activity. II. CITY'S OBLIGATIONS A. On July 1, 2023 the CITY was awarded a Department of Labor Workforce Innovation and Opportunity Act grant of $2,367,690.00 for fiscal year 2023-2024. In addition, on July 1, 2023, the CITY was awarded an Orange County Social Services Vocational Training grant through the California Work Opportunity and Responsibility to Kids Act of 1997 in the total amount of $838,964.00 for fiscal year 2023-2024. A portion of both grants in a total amount not to exceed $2,500,000.00 shall be available to all Qualified Contractors to provide workforce training classes for Qualified Participants. B. If a Qualified Participant chooses to enroll in a course offered by CONTRACTOR, CITY agrees to pay to CONTRACTOR when, if and to the extent WIOA or SSA funds are received under the provisions of the applicable grants, in accordance with the Course Costs attached hereto as Exhibit B and incorporated herein by reference, which may be amended during the period of this Agreement. Said sum shall be paid with either WIOA or SSA funds, as determined by the CITY in its sole discretion, after CITY receives invoices submitted by CONTRACTOR as provided herein. C. CONTRACTOR has the ability to adjust line item amounts in the Course Costs with the approval of the Executive Director. D. CITY agrees to provide for on -site monitoring reviews of the Workforce Training Program operation at least annually, In addition, monthly desktop reviews of pertinent information will be conducted. E. CITY has the right to de -obligate the funds hereunder, and take such funding back from CONTRACTOR, due to any of the following reasons: (a) lack of performance by CONTRACTOR; (b) lack of fiscal accountability of CONTRACTOR; or (c) decrease in available Page 6 of 19 funding. III. COMPENSATION A. CITY neither warrants nor guarantees any minimum or maximum compensation to CONTRACTOR under this Agreement. CONTRACTOR shall be paid only for actual services performed under this Agreement at the rates and charges identified in Exhibit B. Any compensation payable to CONTRACTOR shall be paid from a portion of the above - referenced WIOA and/or SSA grants awarded to the CITY in a total amount not to exceed $2,500,000.00. B. Payment by CITY shall be made within thirty (30) days following receipt of proper invoice evidencing work performed, subject to CITY accounting procedures. IV. TERM OF AGREEMENT A. This Agreement shall commence on the date stated above and continue through June 30, 2027, with a one-year option to renew executable by the CITY in its sole discretion, unless terminated earlier by either party. The one-year option may be executed, by a writing executed by the City Manager and the City Attorney. B. Unless the CITY authorizes an extension, CONTRACTOR must liquidate all obligations incurred under the Federal award not later than ninety (90) calendar days after the end date of the period of performance as specified in the terms and conditions of the Federal award, as applicable. IV. INDEPENDENT CONTRACTOR A. CONTRACTOR shall, during the entire term of this Agreement, be construed to be an independent contractor and not an employee of the CITY. This Agreement is not intended nor shall it be construed to create an employer -employee relationship, a joint venture relationship, or to allow the CITY to exercise discretion or control over the professional manner in which CONTRACTOR performs the services which are the subject matter of this Agreement; however, the services to be provided by CONTRACTOR shall be provided in a manner consistent with all applicable standards and regulations governing such services. CONTRACTOR shall pay all salaries and wages, employer's social security taxes, unemployment insurance and similar taxes relating to employees and shall be responsible for all applicable withholding taxes. V. WORKER'S COMPENSATION AND EMPLOYER'S RIGHTS A. CONTRACTOR shall use appropriate funds received from CITY to provide workers' compensation to all those hired by CONTRACTOR under this Agreement, Page 7 of 19 B. CONTRACTOR shall have the right to hire, dismiss, or promote its employees or contract personnel hired under this Agreement so long as its hiring or dismissal policy or standard does not violate Title VII of the Civil Rights Act of 1964, Fair Labor Standards Act of 1938, or any other applicable law, and CONTRACTOR maintains itself as an Equal Opportunity Employer. VI. APPLICABLE GUIDELINES A. The Parties hereto agree that CONTRACTOR shall comply with all applicable Federal and state laws and regulations, including, but not limited to the Eligible Training Provider List (ETPL) Policy and Procedures WSD21-03 attached hereto as Exhibit C and incorporated herein by reference, and general program requirements described in Sections 2 and 116 of the Act, and applicable regulations, and the U.S. Department of Labor guidelines and regulations, including amendments or revisions made during the terms of this Agreement. Said applicable laws are hereby incorporated by reference and made part of this Agreement as though fully set forth herein. B. CONTRACTOR also assures and certifies that: 1. CONTRACTOR shall comply with Title VII of the Civil Rights Act of 1964 and in accordance with Title VII of the Act, requiring that no person shall, on the grounds of race, color, religion, sex, age, handicap or national origin be excluded from participation in, be denied the benefits of, or be otherwise subjected to discrimination under this Agreement. 2. CONTRACTOR shall comply with any and all Federal laws limiting the political activity of employees hired under this Agreement. 3. CONTRACTOR shall comply with the requirements that no program under the Act shall involve political activities. 4. RECORD INSPECTION. CONTRACTOR shall provide the U.S. Department of Labor and the Comptroller General, by and through any authorized representative, as well as the California Workforce Development Board ("WDB") Administrative Office, access to and the right to examine all records, books, papers or documents relating to the accounting and use of funds under this Agreement for a three-year period from and after the effective date of this Agreement. 5. No person with responsibilities in the operation of any program under the Workforce Training Program shall discriminate with respect to any Qualified Participant or any application for participation in such program because of race, creed, color, national origin, sex, political affiliation or beliefs. 6. CONTRACTOR shall maintain appropriate standards for health and safety in work and training situations. Page 8 of 19 7. CONTRACTOR shall comply with general provisions, assurances, and execute the Assurances and Certifications attached hereto as Exhibit G and incorporated herein. s. EQUAL OPPORTUNITY. Any literature distributed by CONTRACTOR for the purpose of apprising businesses, Qualified Participants, or the general public of its programs under this Agreement shall state that its programs are supported by the City of Santa Ana and the Santa Ana Workforce Development Board, and shall state that the program is an "equal opportunity employer/program" and that "auxiliary aids and services are available upon request to individuals with disabilities." 9. Based on the population eligible to be served, or likely to be directly affected by the program or activity, the services or information may need to be provided in a language other than English in order to allow such population to be effectively informed about or able to participate in the program or activity. Pursuant to 29 CFR 37.35, CONTRACTOR must take reasonable steps to provide services and information in appropriate languages after considering the scope of the program or activity, and the size and concentration of the population that needs services or information in a language other than English. lo. CONTRACTOR certifies that all property, finished or unfinished documents, data, studies and reports prepared or purchased under this Agreement, will be disposed of in accordance with the direction of the CITY. In addition, any tools and/or equipment furnished to the CONTRACTOR by the CITY and/or purchased by the CONTRACTOR with funds pursuant to this Agreement, will be limited to use within the activities outlined in this Agreement and will remain the property of the United States Government and/or CITY. Upon termination of this Agreement, CONTRACTOR will immediately return such tools and/or equipment to the CITY or dispose of them in accordance with the direction of the CITY. it. CONTRACTOR certifies that this Agreement does not provide for the advancement or aid to any religious sect, church or creed, or sectarian purpose, nor does it help to support or sustain any school, college, university, hospital or other institution controlled by any religious creed, church, or sectarian denomination, as specified by Article XVI, Section 5, of the Constitution of the State of California, regarding separation of church and state. 12. CLEAN AIR ACT / CLEAN WATER ACT. If the grant hereunder exceeds $100,000, CONTRACTOR must comply with the Clean Air Act ("CAA")[(42 USC 7401, et seq.]; the Clean Water Act ("CWA") (33 USC 1368); Executive Order 11738 and United States Environmental Protection Agency ("EPA") regulations (40 CFR Part 35) as any may now exist or be hereafter amended. Under these laws and regulations, the CONTRACTOR assures that: Page 9 of 19 (a) No facility to be utilized in the performance of the proposed grant has been issued a violation from the EPA under the CAA or CWA; (b) It will notify CITY prior to award of the receipt of any communication from the Director, Office of Federal Activities, EPA, indicating that a facility to be utilized for the grant is under consideration for issuance of a violation under the CAA or CWA; and, (c) It will notify the CITY and the EPA about any known violation of the above laws and regulations. 13. CONTRACTOR agrees to adhere to the following STANDARDS OF CONDUCT: (a) General Assurance. Every reasonable course of action will be taken by CONTRACTOR in order to maintain the integrity of this expenditure of public funds and to avoid favoritism. This Agreement will be administered in an impartial manner, free from errors to gain personal, financial, political gain. CONTRACTOR, its officers and employees, in administering this Agreement, will avoid situations, which give rise to a suggestion that any decision was influenced by prejudice, bias, special interest or desire for personal gain. (b) Employment of Former State or CITY Employees. CONTRACTOR will ensure that any of its employees who were formerly employed by the State of California or CITY, in a position that could have enabled such individuals to impact policy regarding or implementation of programs covered by this Agreement, will not be assigned to any part or phase of the activities conducted pursuant to this Agreement for a period of not less than two (2) years following the termination of such employment. (c) Conducting Business Involving Relatives. No relative by blood, adoption or marriage of any executive or employee of CONTRACTOR will receive favorable treatment when considered for enrollment in programs provided by, or employment with, CONTRACTOR. (d) Conducting Business Involving Close Personal Friends and Associates. Executives and employees of CONTRACTOR will be particularly aware of the varying degrees of influence that can be exerted by personal friends and associates and, in administering this Agreement, will exercise due diligence to avoid situations which give rise to an assertion that favorable treatment is being granted to friends and associates. When it is in the public interest for CONTRACTOR to conduct business with a friend or associate of an executive or employee of CONTRACTOR, an elected official in the area or a voting or non -voting member of the Local Workforce Development Board (WDB), a permanent record of the transaction will be retained. Page 10 of 19 (e) Avoidance of Conflict of Economic Interest. No executive or employee of CONTRACTOR elected official in the area, or voting or non -voting member of a WDB, will solicit or accept money or any other consideration from a third person, for the performance of an act reimbursed in whole or part by CONTRACTOR or CITY. Supplies, materials, equipment or services purchased with Agreement funds will be used solely for purposes asserted or allowed under this Agreement. No voting member of the WDB will cast a vote on the provision of services or vote on any matter, which would provide direct financial benefit to that member or any business or organization that the member directly represents. (f) Salary and Bonus Limitations. If CONTRACTOR receives WIOA funds, CONTRACTOR is required to comply with Federal requirements regarding the limitations on salary and bonus payments in accordance with Public Law 109-149, Section 503. VII. HOLD HARMLESS CONTRACTOR agrees to defend, and shall indemnity and hold harmless the CITY, its officers, agents, employees, contractors, special counsel, and representatives from liability: (1) for personal injury, damages, just compensation, restitution, judicial or equitable relief arising out of claims for personal injury, including death, and claims for property damage, which may arise from the negligent operations of the CONTRACTOR, its subcontractors, agents, employees, or other persons acting on its behalf which relates to the services described in this Agreement; and (2) from any claim that personal injury, damages, just compensation, restitution, judicial or equitable relief is due by reason of the terms of or effects arising from this Agreement. This indemnity and hold harmless agreement applies to all claims for damages, just compensation, restitution, judicial or equitable relief suffered, or alleged to have been suffered, by reason of the events referred to in this Section or by reason of the terms of, or effects, arising from this Agreement. The CONTRACTOR further agrees to indemnify, hold harmless, and pay all costs for the defense of the CITY, including fees and costs for special counsel to be selected by the CITY, regarding any action by a third party challenging the validity of this Agreement, or asserting that personal injury, damages, just compensation, restitution, judicial or equitable relief due to personal or property rights arises by reason of the terms of, or effects arising from this Agreement. CITY may make all reasonable decisions with respect to its representation in any legal proceeding. VIII. INSURANCE A. Contractor shall procure and maintain for the duration of the contract insurance against claims for injuries to persons or damages to property which may arise from or in connection with the performance of the work hereunder and the results of that work by the Contractor, his agents, representatives, employees or subcontractors. Page 11 of 19 B. MINIMUM SCOPE AND LIMIT OF INSURANCE Coverage shall be at least as broad as: Commercial General Liability (CGL): Insurance Services Office Form CG 00 01 covering CGL on an "occurrence" basis, including products and completed operations, property damage, bodily injury and personal & advertising injury with limits no less than $1,000,000 per occurrence. If a general aggregate limit applies, either the general aggregate limit shall apply separately to this project/location (ISO CG 25 03 or 25 04) or the general aggregate limit shall be twice the required occurrence limit. Automobile Liability: Insurance Services Office Form Number CA 0001 covering, Codel (any auto), or if Consultant has no owned autos, Code 8 (hired) and 9 (non -owned), withlimit no less than $1,000,000 per accident for bodily injury and property damage. (Not required if CONTRACTOR provides written verification an automobile is not required to perform services.) • Workers' Compensation: as required by the State of California, with Statutory Limits, and Employer's Liability Insurance with limit of no less than $1,000,000 per accident for bodily injury or disease. (Not required if CONTRACTOR provides written verification it has no employees.) • Professional Liability (Errors and Omissions) Insurance appropriates to the Consultant's profession, with limit no less than $1,000,000 per occurrence or claim, $2,000,000 aggregate. If the Contractor maintains broader coverage and/or higher limits than the minimums shown above, the Entity requires and shall be entitled to the broader coverage and/or the higher limits maintained by the contractor. Any available insurance proceeds in excess of the specified minimum limits of insurance and coverage shall be available to the Entity. C. Other Insurance Provisions The insurance policies are to contain, or be endorsed to contain, the following provisions: Additional Insured Status The Entity, its officers, officials, employees, and volunteers are to be covered as additional insureds on the CGL policy with respect to liability arising out of work or operations performed by or on behalf of the Contractor including materials, parts, or equipment furnished in connection with such work or operations. General liability coverage can be provided in the forin of an endorsement to the Contractor's insurance (at least as broad as ISO Form CG 20 10 1185 or if not available, through the addition of both CG 20 10, CG 20 26, CG 20 33, or CG 20 38; and CG 20 37 if a later edition is used). Page 12 of 19 Primary Coverage For any claims related to this contract, the Contractor's insurance coverage shall be primary coverage at least as broad as ISO CG 20 01 04 13 as respects the Entity, its officers, officials, employees, and volunteers. Any insurance or self-insurance maintained by the Entity, its officers, officials, employees, or volunteers shall be excess of the Contractor's insurance and shall not contribute with it. Notice of Cancellation Each insurance policy required above shall provide that coverage shall not be canceled, except with notice to the Entity. Waiver of Subrogation Contractor hereby grants to Entity a waiver of any right to subrogation which any insurer of said Contractor may acquire against the Entity by virtue of the payment of any loss under such insurance. Contractor agrees to obtain any endorsement that may be necessary to affect this waiver of subrogation, but this provision applies regardless of whether or not the Entity has received a waiver of subrogation endorsement from the insurer. Self -Insured Retentions Self -insured retentions must be declared to and approved by the Entity. The Entity may require the Contractor to purchase coverage with a lower retention or provide proof of ability to pay losses and related investigations, claim administration, and defense expenses within the retention. The policy language shall provide, or be endorsed to provide, that the self -insured retention may be satisfied by either the named insured or Entity. Acceptability of Insurers Insurance is to be placed with insurers authorized to conduct business in the state with a current A.M. Best's rating of no less than A:VII, unless otherwise acceptable to the Entity. Claims Made Policies (note — should be applicable only to professional liability, see below) If any of the required policies provide claims -made coverage: 1. The Retroactive Date must be shown, and must be before the date of the contract or thebeginning of contract work. 2. Insurance must be maintained and evidence of insurance must be provided for at least five (5) years after completion of the contract of work. 3. If coverage is canceled or non -renewed, and not replaced with another claims -made policy form with a Retroactive Date prior to the contract effective date, the Contractormust purchase "extended reporting" coverage for a minimum of five (5) years after completion of work. Page 13 of 19 Verification of Coverage Contractor shall furnish the Entity with original Certificates of Insurance including all required amendatory endorsements (or copies of the applicable policy language effecting coverage requiredby this clause) and a copy of the Declarations and Endorsement Page of the CGL policy listing allpolicy endorsements to Entity before work begins. However, failure to obtain the required documents prior to the work beginning shall not waive the Contractor's obligation to provide them. The Entity reserves the right to require complete, certified copies of all required insurance policies,including endorsements required by these specifications, at any time. Special Risks or Circumstances Entity reserves the right to modify these requirements, including limits, based on the nature of therisk, prior experience, insurer, coverage, or other special circumstances. LK CORPORATESTATUS CONTRACTOR shall be in good standing, without suspension by the California Secretary of State, Franchise Tax Board or Internal Revenue Service. Any change in corporate status or suspension shall be reported immediately to CITY. X. ASSIGNABILITY None of the duties of, or work to be performed by, CONTRACTOR under this Agreement shall be subcontracted or assigned to any agency, consultant, or person without the prior written consent of CITY. CONTRACTOR must submit all subcontracts and other agreements that relate to this Agreement to CITY. If receiving WIOA funds, CONTRACTOR acknowledges and agrees that it must follow procurement regulations for contractors (2 CFR 200.317). No subcontract or assignment shall terminate or alter the legal obligations of CONTRACTOR pursuant to this Agreement. XI. LAWS GOVERNING THIS AGREEMENT A. In its performance under this Agreement, CONTRACTOR shall fully comply with the requirements of the following, whether or not otherwise referred to in this Agreement: 1. If receiving WIOA funds, the Act and all applicable Federal statutes, regulations, policies, procedures and directives, including but not limited to, 2 CFR 200 and 20 CFR. Parts 651 and 654 Page 14 of 19 2. All applicable State statutes, regulations, policies, procedures and directives; 3. All applicable CITY policies, procedures and directives; 4. All applicable local ordinances and requirements, including use permits and licensing; 5. Court orders applicable to its operation; and, 6. The terms and conditions of this Agreement. If any of the foregoing is enacted, amended, or revised, CONTRACTOR will comply with such or will notify CITY after enactment or modification that it cannot so comply. CITY may thereupon terminate this Agreement, if necessary. XII. EXCLUSIVITY AND AMENDMENT OF AGREEMENT This Agreement, together with attachments hereto, represents the complete and exclusive statement between the CITY and CONTRACTOR and supersedes any and all other agreements, oral or written, between the Parties. In the event of a conflict between the terms of this Agreement and any attachments hereto, the terms of this Agreement shall prevail. This Agreement may not be modified except by written instrument signed by the CITY and by an authorized representative of CONTRACTOR. The Parties agree that any terms or conditions of any purchase order or other instrument that are inconsistent with, or in addition to, the terms and conditions hereof, shall not bind or obligate CONTRACTOR or the CITY. Each party to this Agreement acknowledges that no representations, inducements, promises or agreements, orally or otherwise, have been made by any party, or anyone acting on behalf of any party, which is not embodied herein. XIII. FRAUD CONTRACTOR shall immediately report to CITY all instances and facts concerning possible fraud, abuse or criminal activity relating to expenditure or receipt of funds under this Agreement. XIV. CONTINGENCY OF FUNDS CONTRACTOR acknowledges that approval of and funding for this Agreement is contingent upon State approval, and WIOA and/or SSA funds received or obligated from the State of California to CITY. If such approval of funds is not forthcoming, or is otherwise limited, CITY shall immediately notify CONTRACTOR. Within twenty (20) days of receipt of such notice, CONTRACTOR shall modify or cease operations as directed by CITY and negotiate necessary modification to this Agreement and/or reimbursement of costs incurred hereunder. XV. Page 15 of 19 TERMINATION A. This Agreement may be terminated by either party at its sole discretion, upon thirty (30) days written notice to the other party. Notice shall be deemed served on the date of mailing. However, CONTRACTOR may not terminate this Agreement if undue hardship will result to any Qualified Participant. B. In the event CONTRACTOR defaults by failing to fulfill all or any of its obligations hereunder, CITY may declare a default and termination of this Agreement by written notice to CONTRACTOR, which default and termination shall be effective on a date stated in the notice which is to be not less than ten (10) days after certified mailing or personal service of such notice, unless such default is cured before the effective date of termination stated in such notice. If terminated for cause, CITY shall be relieved of further liability or responsibility under this Agreement, or as a result of the termination thereof, including the payment of money, except for payment for approved expenses incurred for services satisfactorily and timely performed prior to the mailing or service of the notice of termination, and except for reimbursement of (1) any payments made for services not subsequently performed in a timely and satisfactory manner, and (2) costs incurred by CITY in obtaining substitute performance. XVI. DISPUTES A. Except as otherwise provided in this Agreement, any dispute concerning any question arising under this Agreement shall be decided by CITY. In such a case, CITY shall reduce its decision to writing and mail or otherwise furnish a copy thereof to CONTRACTOR. The decision of the CITY shall be final and conclusive unless within thirty (30) calendar days from the mailing or delivery of such copy, CITY receives from CONTRACTOR written request to appeal said decision. B. If receiving WIOA funds, procedures governing the appeal shall be prescribed by CITY and/or the State of California in accordance with the Act and all corresponding regulations and OMB circulars. Pending final disposition of the appeal, CONTRACTOR shall act in accordance with CITY's decision unless the dispute involves a change order. XVH. BREACH - SANCTIONS A. If, through any cause, CONTRACTOR violates any of the terms and conditions of this Agreement, and/or prior agreements whereby grant funds were received by CONTRACTOR pursuant to this Agreement, or if CONTRACTOR reports inaccurately or if any Audit Report makes disallowances, CONTRACTOR shall promptly remedy its acts or omissions and/or repay CITY all amounts due CITY as a result of CONTRACTOR's violation. For any such failures or violations, CITY shall also have the right at its sole discretion to either: (1) discontinue program support until such time as CONTRACTOR fulfills its obligations or remedies all violations of this Agreement or prior agreements; and/or (2) collect outstanding amounts as determined by CITY Page 16 of 19 due CITY by offsetting or debiting from current claims or invoices, if after thirty (30) days' written notice CONTRACTOR has failed to repay same or a repayment schedule has not been made; and/or (3) terminate this Agreement by giving written notice to CONTRACTOR of such termination in accordance the Notices provision in Paragraph XVIII herein below. XVIII. NOTICES All notices, reports and correspondence between the Parties hereto respecting this Agreement shall be in writing and deposited in the United States Mail, postage prepaid, addressed as follows: CITY: City of Santa Ana Manager, WDB Administrative Office P.O. Box 1988 (M-76) Santa Ana, CA 92702 CLERK: Clerk of the City Council City of Santa Ana 20 Civic Center Plaza (M-30) P.O. Box 1988 Santa Ana, CA 92702-1988 Fax (714) 647-6956 CONTRACTOR: Concorde Career College 12951 Euclid St, Suite 101 Garden Grove, CA 92840-9201 Phone: 714-703-1900 Email: meerbasi@concorde.edu XX. VALIDITY The invalidity in whole or in part of any provision of this Agreement shall not void or affect the validity of any other provision of this Agreement. Page 17 of 19 XXL MISCELLANEOUS PROVISIONS A. Each undersigned represents and warrants that its signature herein below has the power, authority and right to bind their respective Parties to each of the terms of this Agreement, and shall indemnify CITY fully, including reasonable costs and attorney's fees, for any injuries or damages to CITY in the event that such authority or power is not, in fact, held by the signatory or is withdrawn. B, All Exhibits referenced herein and attached hereto shall be incorporated as if fully set forth in the body of this Agreement. {Signatures on following page} Page 18 of 19 A-2023-069-16 IN WITNESS WHEREOF, the Parties hereto have executed this Agreement the date and year first above -written. ATTEST: APPROVED AS TO FORM: Sonia R. Carvalho City Attorney Andrea Garcia -Miller Assistant City Attorney RECOMMENDED FOR APPROVAL: Michael L. Garcia Executive Director Community Development Agency "CITY" By: .chi Kristine Ridge City Manager "CONTRACTOR" By: 9LA6� Czt.t ot- Name: John Carreon Title: CCO & General Counsel Tax ID #: 95-2659633 Page 19 of 19 EXHIBIT A & B Scope of Service & Course Cost MICIKOVAVAgo 7 w b i a Garden Grove, California Effective May 20, 2023 CONCORDE Table of Contents History of the School .................. ............. ............... 4 Location & Contact Information ....................... ............. . 4 Our Mission Statement ............................................... 4 Values.......................... 4 Administration ............. ....................... ,.......... ........ 4 Accreditations, Approvals & Memberships .. . ................. ... ... 5 Institutional Accreditations ............................... I ... ....... 5 Programmatic Accreditations............... ........................... 5 Campus Facilities ............................... . ..................... 5 GencialFacilities ...................... ... ...... ,....... .......... ... 5 Equipment........................................................ . 6 Dental Assistant Program., . 6 Dental Hygiene Program.......... 6 Medical Assistant Program.......................... 6 Medical Ofice Administration Program .. ............ .... ....... .. 6 Pharmacy Technician Program ............ .. .... .................. 6 Physical Therapist Assistant Program ...... .. ....................... 6 Respiratory Therapy Program ........................ .......... ..... 6 Vocational Nursing Program .............. ........................... 7 Audiovisual Aids ....................................... .............. 7 Admissions................................... . ........... . ...... 8 Entrance Requirements .............................................. 8 California's Relay Service ..... ........ .................�............... 6 General Admissions Requirements ....... .... ....................... 8 Social Security Number.............................�..............., .. g Foreign Students ............... g Foreign Transcripts ............... ... 9 Document Integrity ................................................... 9 Personal Interview ........................... ................. g Acceptance by the School ......................... .................... 9 Student Orientation ..... .......................... .................... 9 Waidists.................. .... I ... ,... .... .... .. . 9 Alternates..................................... ............ .......... 9 Retesting for Waitlist Students...................... 10 Distance Education ................................................... io Entrance Assessment Requirements ....................... ........ 10 Clinical Programs..,... 10 Program -Specific Selective Admissions Criteria ................... ... 11 Readmission..............................................,, ,.. .... 11 Criminal Background Check .. . ......... . . . ... ...... . ..... . ....... . .. 11 DrugScreening ................................... 12 Disclosure Concerning Arbitration and Class Action Waiver,,...,,., 12 Articulation Partnerships for Concorde- California.,. .............. 13 Veterans Administration Students ........... ........ .,...... .•..• 13 Statement of Nondiscrimination .... .... . ... ...... ........ . .. ..... 13 Programs of Study ...................................... . ..... 14 Dental Assistant .......................... ................. ,........ 14 Dental Hygiene ...................................................... 16 Medical Assistant .................................................... 18 Medical Office Administration ........................................ 21 Pharmacy Technician ................................. ........ .. 23 Physical Therapist Assistant.................................... 25 Respiratory Therapy ................................................ 28 Vocational Nursing ................................... .............. 31 Financial Information ................... •.................... 34 Cancellation & Refund ............................ ........ ..... ,... 34 Student's Right to Cancel ............................................ 34 Student's Right to Withdraw ......................................... 34 Financing Requirements ...... ....... ........•....... .......•., ..... 34 RefundPolicy .............................. .... .. ... .... ... .. .... 34 Refundt 34 Student Notifications Regarding Withdrawal and Refunds .... , . 35 Financial Aid Office .................................................. 35 Student Responsibilities ............ ............................. ... 35 FinancialAid ......................................................... 35 Federal Pell Grant .................................... .... 1........, 35 Federal Supplemental Educational Opportunity Grant (FSEOG) ...... 35 Federal Subsidized and Unsubsidized Loans ......................... 35 Federal Parent Loans for Undergraduate Students (PLUS) ........... 36 Default........................... ........... ..... ,.... ..... .... .. 36 Cal Grant A, B and C Programs ....................... .............. 36 Alternative Financing ................................................ 36 OtherAid ......................................... ................. 36 Veterans Administration Students .................. ..... ... ..,...... 36 Partnership Agreements ............................................ 36 Grants............. .... ,..... ........ ....... 36 Scholarships........................................................ 37 EducationCosts ................................................... . 39 Student Tuition Recovery Fund . ........ ........................ . . • . 39 Return of Title IV Funds Policy ..................... ...... .......... 40 Refund Procedures for Non -Title IV Financial Assistance ............ 41 Student Information & Affairs .............................. 42 Annual Security Report ............................... ............. 42 Canceled Class Policy ................................... ........... 42 Graduate Employment .............................................. 42 Drug & Alcohol Abuse Policy ................................ ....... 42 Health Risks ............ ................................�......... �..'4z Counseling, Treatment, or Rehabilitation Programs .................. 43 Penalties........................................................... 43 Health Requirements . . ......................... . .............. ... . 43 General Information ................................................. 43 Accessibility for Disabilities ... ....................... .... ........ 43 Cellular Phones 43 Commencement Ceremonies ......... ............... .. .... ..... 43 Community Activities ...................................... ........ 44 Customized Training ................. .... ......... 44 Day Care Services .................... ............... .. 44 Eating & Smoking .................................................. 44 Emergency Telephone Numbers ........... • ....................... . 44 Institutional Information Dissemination 0........................... 44 Insurance ............... o..... ........ .......................... . 44 International Student Services .. ....... ...... 44 Language of Instruction .•...... ................. ......... ..•.... 44 Lost Books & Supplies ........................4................. 44 Maximum Class Size ............................................. 4... 44 Parking........................ ....... ......,....... ........... ... 44 Personal Belongings........... 44 Personal Data Changes ...................... .. .................. 45 Refresher Training ................................................... 45 StudentAlfairs................... 45 Student Housing .................................................... 45 Student Iniudes ..................... ............................ 45 Student Complaint & Grievance Policy .................... 4......... 45 Student Guidance & Advising ........................................ 46 Changes............. ...................... 4.:.................... 46 Academic Information........4.............................. 47 Clinical Experience/Externship...................................... 47 Criteria for Assessing Student Performance White on Externshlp .... 48 Student Records ........................ ... ...,.... ...... ..... ..... 48 Recordson Hold ............................................... ... . 48 Academic Units of Credit ............................................ 48 Financial Aid Units of Credit ................................ .••••.•. 49 Measure of Program Duration ................ ............. ........ 49 Withdrawal Policy ............................ ..................... 49 Student -initiated Withdrawal ................. ...................... 4g Withdrawal for Violation of School Policy .. ..... ....... ....... .. 49 Course Drop/Add Policy...... ....,.. ................ .. 49 Course Withdrawal Policy ........................................... 49 ProgramChanges ............................................... .. 49 Program Monitoring ...................... 4.......................... 49 DressCode .............................................. ........... 49 [.!censure Payment Policy .......................... ................ 50 Distance Education/Online ......................... . ....... 61 Attendance Requirements ...................................... ..... 51 Learning Activities .................................... ....... . ,... 51 Facutty/Student Interaction & Academic Advising ........ .......... 52 Student Services...............4.......................... ....... 52 Learning Resources ........................................ ........ 52 Learning Outcomes .................................................. 52 Graduation Requirements ................................... 4....... 52 2022-2023 Garden Grove Catalog I Publication Date: May 20, 2023 1 Effective July 1, 2022 through June 30, 2023 2 HealthScreens ....................................... .............. 52 Uniforms........................................................... 52 Academic Standards . . . . .. . . .... . ............................ 53 Attendance Policy .................................................. 53 General............................................................. 53 Blended Programs (exclusive of externship & clinical) ........... .... 53 Excessive Absences ................... ............................ 53 Attendance Warning ............................... .... ........... 53 Attendance Probation ....................................... ...... 53 Return to Good Standing ............................................ 54 Externships Courses ................................................ 54 Clinical Classes ......................................... ........... 54 Online Courses and Programs ........................... ........... 54 Make -Up Work ..................................................... 54 Marital, Parental and Military Leave Statuses . . .......... ...... .. 54 Campus Safety Policy .......................................... .. 55 Student Code of Conduct ........................................ ... 55 Student Code of Conduct Offenses .................. .... ..... .... 56 Offenses Related to Property.....................�................. 56 Offenses Related to the Operation of Concorde .... ....... ......... 56 Offenses Related to Welfare, Health or Safety .... . .. ................. 57 Non -Discrimination Policy ........................................... 57 Sexual Harassment .................................................. 57 Racial, Religious, or National Origin Harassment ...... .......... ... 58 How to Report Instances of Discrimination or Harassment ........... 58 Concorde's Commitment to No Discrimination or Harassment Policy . ,58 Sex Discrimination and Harassment Prohibitlon—Title IX Policy ..... 58 Sex Discrimination and Harassment Prohibition Procedures—Titte IX Procedures, Including Grievance Procedures......... .............. 59 Student Computer Network and Internet Conduct ....... . ......... 67 Graduation Requirements ........................................... 68 Family Educational Rights and Privacy Act .......................... 6g Student Rights Under FERPA......................................... 6g Concorde Rights Under FERPA ......... ... ........................ 6,9 Release of Personally Identifiable information (1711) ... ....... ....... 70 Students With Disabilities Policy.,........ .......................... 71 Procedures for Requesting Academic Ad)'ustrnent and/or Auxiliary Aid................................................ .................. 71 Grievance Procedure Regarding Students With Disabilities. ......... 72 Official Letter Grading Scale ....................................... .. 72 Incomplete Grades. 72 Course Co -Requisites ............................................... 73 Grading Scale Key ............................. .................. 73 General Education Classes & Core Programs ........................ 73 Clinical Program Content Courses ............................ ..... 73 Vocational Nursing Courses ........................ .... ....... .. 73 Pass/Fait Courses .................................................. 73 Satisfactory Academic Progress Policy ... ......................... 74 Cumulative Grade Point Average (CGPA) ... ....... .................. 74 Rate of Progress (ROP)... 74 Maximum Time Frame (MTF) ......... ........ . . . ......... ........ . . 74 SAP Evaluation ............................... .................... .. 74 Non -Term Programs ................. .................... 74 Academic Warning ................................. ................. 74 Academic Probation ........................ I............... ......... 14 Term Based Programs ................................... ............ 74 Academic Warning .............................................. �.... 74 Academic Probation .............................. ........ ........ 75 AllPrograms .....,.. .... ........................................ 75 Active Status .......................... ............................. 75 Financial Aid(FA)Warning........................................... 75 Financial Aid (FA) Probation ......................................... 75 Academic Success Plan .............................................. 75 SatlsfactoryAcademic Progress Appeals ... ......................... 75 Notice Concerning Transferability of Credits and Credentials Earned at Our Institution ........ ............................. ................ 76 Transfer of Credit to Concorde .................... .. ...... ........ 76 Students From Other Concorde Career Institutes/Colleges ........ 77 Residency Requirements . . .................. . .... . . ..... . . .. .... 77 Ropetltions......................................... ............... 77 Veterans Administration Students ...... ............................ 77 Copyright Infringement .......................... . . . .............. . . 78 Outside Classroom Work ............................................ 78 Scholastic Honesty ............................. .................... 78 Program Course Descriptions . ...... . . ..... . ... . .......... 79 Course Numbering System . .. . .. ............. .............. ..... 79 Calendar......... ........................ ..................... 106 2022 Student Holidays ............... .. ........... ,..... 106 2023 Student Holidays ............................................ Joe Graduation Dates .................................. .............. Joe Clinical Schedules .................................................. Joe Externship Schedules .... .......... ..... 106 Hours of Operation ................... ....................... ..... Joe Dental Assistant 2022................ .................... �....... 106 Dental Assistant 2o23.... ... 1. 1....... ............................ 107 Dental Hygiene Z021 .......................... ....., ..... .. 107 Dental Hygiene 2022..................... .................. ....... 107 Dental Hygiene 2023.... ............................ ....... 107 Medical Asststant2022............................................ 107 Medical Assistant 2o23 .•......................... .. 108 Medical Office Administration 2022 ... I ............................ 108 Pharmacy Technician 2o22...................................... .. 108 Pharmacy Technician 2023•........................................ log Physical Therapist Assistant 2021................................... log Physical Therapist Assistant 2022........... ...................... log Physical Therapist Assistant zo23...... ............. ................ log Respiratory Therapy 2021........................................... log Respiratory Therapy 2022...................... I.. ................. lag Respiratory Therapy 2023. ...... .... ... 110 Vocational Nursing 2o21.................................... .... 110 Vocational Nursing 2o22.............................................lie Vocational Nursing 2023........................................... 110 Program Costs... ..... . .............................. . ....... 112 Occupational Outcomes ................................... 114 Personnel . . ................................................... 116 Administration .......... .......................... .............. 116 Admissions ........................ ............ I ............. ....... 116 Business Office ...................................................... 116 Dental Assistant Program ................................. ......... 116 Dental Hygiene Program .,.. ............................ ......... 116 Education ........ ... . .... .. ... ..... ..... .. 117 FlnanclalAid.................................................. �..�. 117 General Education ...................................... ........... 117 Graduate Employment ................. ............... ....,...... 118 Medical Assistant Program ............ ........�....... ............. u8 Medical Office Administration Program ........ ....... ............. 118 Physical Therapist Assistant Program.... ..... . ................... 118 Respiratory Therapy Program..,.,..,.... I .............. .... ...... 118 Student Affairs...................................... 119 Vocational Nursing Program ......................................... 11g 2022-2023 Garden Grove Catalog I Publication Date; May 20, 2023 1 Effective July 1, 2022 through June 30, 2023 3 History of the School The school was established in 1964 as a separately incorporated branch of Los Angeles College of Medical and Dental Assistants. It was originally incorporated under the name of Southern California College of Medical and Dental Careers. In 1969, the school became independent. On February 1, 1981, Concorde Career Colleges, Inc., purchased the campus. In 1989. the campus name was changed to Concorde Career Institute. In October 1999, the campus moved to its current location in Garden Grove, Calif. On August 15. 2005, the campus name was changed to Concorde Career College. Location & Contact Information The campus is located at 12951 Euclid Street, Garden Grove, CA 92840; Phone: 714-703-1900; Fax: 714-530-4737; www.concorde.edu. Class sessions are held at this location. Concorde Career College has no pending petition in bankruptcy, is not operating as a debtor in possession, has not filed a petition within the preceding five years, nor has a petition in bankruptcy been filed against it within the preceding five years that resulted in reorganization under Chapter 11 of the United States Bankruptcy Code (11 U.S.C. Sec. iloi et sec.). Our Mission Statement Concorde prepares committed students for successful employment in a rewarding healthcare profession through high -caliber training, real -world experience, and student -centered support. This is Our Mission, our North Star, a guiding light that defines and illuminates the course to our future and for potential students, the path to a successful healthcare career, It defines our handshake with students and establishes the primacy of that covenant, We acknowledge their commitment, the financial and personal sacrifices they make to attend Concorde. We dedicate ourselves to making their sacrifices manageable, and we commit to truly preparing them for success in a gainful healthcare profession. Our students have set very immediate goals for starting careers. The practical hands-on learning needed to attain their goals is foremost in their minds. We satisfy their expectations by modeling our faculty, facilities, equipment, and curriculum after the healthcare field they will enter. We know that the ultimate judge of their preparation will be their future employers. Employers expect our students to have more than just knowledge and technical skills. They are looking for integrity, discipline, team play, and the drive that defines professionals, and we accept responsibility for modeling and instilling those values. We partner with employers to ensure our programs reflect real work expectations and settings through program advisory boards, externships, and clinical rotations. Once students have completed their training, we again call on our network of employer relationships to support students in securing a job in their chosen profession. Throughout our students preparation, we endeavor to meet the highest practicable standards, and our faculty, equipment, and facilities reflect that commitment. We strive for superior outcomes in student satisfaction, program completion and, most importantly, career placement. Concorde prepares committed students for successful employment In a rewarding healthcare profession through high -caliber training, real -world experience, and student -centered support. We are Concorde Career College and this is Our Mission. Values The five core values at Concorde are; • Integrity • Respect for the Individual • Customer Service • Teamwork • Achievement Administration Concorde Career Colleges, Inc., and its subsidiaries, 5800 Foxridge Drive, Suite 500, Mission, KS 66202-2336, is a national network of proprietary schools offering training in allied health occupations, Concorde Career Colleges, Inc., is a wholly owned subsidiary of UTI Holdings, Inc, Officers of the subsidiary are Jaml Frazier, President, Juti Fisher, Chief Financial Officer and Administrative Officer, and Jeremiah Hatcher, Corporate Secretary. The Board of Directors of Concorde Career Colleges, Inc. is composed of the following individuals: Jerome Grant, Chairman of the Board and CEO of Universal Technical Institute, Inc. ("UTI"); Troy Anderson, Treasurer of the Board and Chief Financial Officer of UTI; and Christopher Kevane, Secretary of the Board and Chief Legal Officer of UTI. 2022-2023 Garden Grove Catalog I Publication Date: May 20. 20231 Effective July 1, 2022 through June 30, 2023 4 Accreditations, Approvals & Memberships Institutional Accreditations • Accredited by the Accrediting Commission of Career Schools and Colleges (ACCSC), a nationally recognized accrediting agency. • Concorde Career College is a private Institution that has been granted approval to operate by the Bureau for Private Postsecondary Education (BPPE). The Institution's approval to operate as a private postsecondary Institution in the State of California is based on provisions of the California Private Postsecondary Education Act (CPPEA) of 2009 (California Education Code, Title 3, Division 10, Part 59. Chapter 8), which is effective January 1, 2010. The BPPE website may be accessed at http://www.bl2pe.ca,gov/. • Approved by the State of California Vocational Rehabilitation Department. • Approved for the use of VA Educational Benefits for those who are eligible. • Designated for referrals by city, county and state workforce, retraining, rehabilitation and vocational guidance agencies. • Eligible to participate in the student financial assistance programs authorized by Title IV of the Higher Education Act of 1965. as amended. • Approved for Workforce Investment Act, Title I Training Funds. Concorde Career College is an equal opportunity employer/program and auxiliary aids and services are available upon request for Individuals with disabilities. Programmatic Accreditations Dental Hygiene Program The program in Dental Hygiene is accredited by the Commission on Dental Accreditation and has been granted the accreditation status of "approval without reporting requirements:' The Commission is a specialized accrediting body recognized by the United States Department of Education. The Commission on Dental Accreditation can be contacted at (312) 440-4653 or at 211 East Chicago Avenue, Chicago, IL 6o611. The Commission's web address Is: http://www.ada.org/en/ coda. Physical Therapist Assistant Program The Physical Therapist Assistant program at Concorde Career College - Garden Grove is accredited by the Commission on Accreditation in Physical Therapy Education (CAPTE), 3030 Potomac Ave., Ste too, Alexandria. Virginia 22305; telephone: 703-706-3245; email: accreditationne apta org; website: htto://capteonline org. If needing to contact the program/institution directly please call714-703-1900 or email igeurt5ogoncorde edu, Respiratory Therapy Program The Respiratory Therapy program (#200472) is accredited by the Commission on Accreditation for Respiratory Care; www.coarc.com. Vocational Nursing Program The Vocational Nursing program is approved by the California State Board of Vocational Nursing and Psychiatric Technicians (BVNPT): 2535 Capitol Oaks Drive, Suite 205, Sacramento, CA 95833:916-263-7800. Campus Facilities Concorde Career College is located in a 47,000-square- foot, free-standing, two-story education center. The entire second floor is devoted to Concorde's Education department and includes various laboratories and classrooms, as well as faculty office space. The Administrative Office section of Concorde occupies a suite on the first floor level and includes offices for the Admissions department, the Financial Aid department, the Business Office, the Student Affairs department, Graduate Employment, and the Campus President. Instructional areas are equipped with the type of equipment found in medical and dental offices, clinics, laboratories, and hospitals. General Facilities Among the various classrooms, laboratories, and other facilities provided for students are: Computer laboratories equipped with word processing software, office management software, and equipment for self -paced keyboarding and typing instruction. A dental x-ray darkroom equipped for the processing of dental x-rays. A dental laboratory onsite and fully functional, equipped with four dental operatories, dental x-ray units, and teaching and x-ray mannequins, Medical laboratories equipped with examining tables, mannequins, and simulated examination rooms. A nursing skill laboratory, including hospital beds and simulated patient units. A physical therapist assistant laboratory treatment area. Including treatment tables, assessment toots, and therapeutic equipment. A respiratory laboratory equipped with therapeutic equipment. Surgical technology labs with a simulated operating room and scrub area. 2022-2023 Garden Grove Catalog i Publication Date; May 20, 2023 i Effective July 1, 2022 through June 30, 2023 5 A Learning Resource Center (LRC), providing a quiet area where students may refer to various publications,journals, technical manuals, and reference books. Students are allowed to check out books from the LRC for purposes of research, review, or report preparation. Books may be checked out with the library supervisor. Students are also able to complete homework assignments with the use of eight online computers. Students will be held responsible and accountable for books and other items belonging to Concorde Career Colleges, Inc„ and the LRC. Once a book, or other item, is borrowed from the LRC by a student, it becomes the responsibility of the receiver (student) to maintain the integrity/ condition of the book and return the item within three business days (excluding Saturdays, Sundays, and holidays). Students who have checked out a book from the LRC will have three business days to use the item in its educational capacity. If the book is needed for longer than the three-day checkout, it may be rechecked at the discretion of the LRC Coordinator. If the book is then not returned within the three- day period, a charge of $,50 per day will be assessed. If the student loses the book, the student wilt be responsible for paying the original list price for the lost book. If the student damages the book, the student can be charged a minimum of $io, up to full, original list price, depending on the damage and ability to reuse the book. Students are placed on Records Hold until all LRC materials are either returned or the replacement cost of any damaged or lost materials Is paid. A nonsmoking student lounge, which includes vending machines and microwaves, is available for student use. Equipment Equipment and instruments are available to instruct students in the skills they will need In their chosen careers. Concorde students acquire knowledge and technical skills through demonstrations, actual operation of equipment, and the practice of techniques. Among the major items of equipment available to Concorde students are the following (by program): Dental Assistant Program The dental laboratory area has four dental operatories. The dental lab room is equipped with lathes, model trimmers, bench grinders, vibrators, sterilization equipment, hydrocokold units, and other teaching aids. One operatory Is designated for a local practicing dentist to see private patients. This provides students a unique opportunity for hands-on training and observation. This is a fully equipped, fully functional dental facility with dental x-ray units, including digital x- rays, darkroom, and teaching and x-ray mannequins, Dental Hygiene Program Students enrolled in the Dental Hygiene program have access to a completely equipped and functioning dental clinic, Included in the clinical facility are four radiography units, a panoramic x-ray unit, and 12 fully equipped operatories. Students learn various technical skills in the lab before treating a patient. Some special equipment Included are lathes, model trimmers, intraoral cameras, both digital and traditional x-rays, autoclaves, and automatic processors. Mannequins are used for instrument skill and instruction. Personal computers with appropriate software are also used for the benefit of the student. Medical Assistant Program This program has a laboratory stocked with medical test supplies and equipment, such as stethoscopes, glucometers, sphygmomanometers, examination and treatment tables, autoclaves, electrocardiograph machines, centrifuges, microscopes, teaching mannequins, and other teaching aids, _Medical Office Administration Program This program has a fully equipped computer lab with industry -standard personal computers and software, Pharmacv Technician Program The laboratory includes flow hoods and a gowning area where students may scrub and dress In appropriate attire. The retail laboratory is stocked with a supply of over-the-counter medications and computer software for dispensing medications, Students also have access to a computer laboratory where they learn pharmacy - specific computer skills. Phvsical Therapist Assistant Procaram Equipment includes treatment tables, electromagnetic and electrical stimulation devices, biofeedback units, ultrasound, traction, thermal modalities and adaptive equipment. Therapeutic exercise equipment includes a treadmill, parallel bars, exercise balls, free weights, balance boards, and other devices that promote fine and gross motor skills. Assistive devices include wheelchairs, walkers, crutches, canes, and orthotics/ braces. Assessment equipment includes stethoscopes, goniometers, postural screening boards, pulse oximeters, spirometers, and other teaching aids. Respiratory Therapy Program This program has a comprehensive laboratory equipped with oxygen devices, aerosol/humidity devices, lung expansion devices (intermittent positive 2022-2023 Garden Grove Catalog I Publication Date: May 20, 20231 Effective July 1, 2022 through June 30, 2023 6 pressure breathing machines, incentive spirometers, continuous positive airway pressure machines), mechanical ventilators (respirators), airway maintenance devices (suction machines, intubation tools, artificial airways), and ancillary equipment (arterial blood gas equipment, oximetry, capnography, pulmonary function equipment, mannequins), plus a library complete with respiratory and respiratory - related medical journals, texts, and audiovisual equipment. Vocational Nursing Program The Vocational Nursing program offers catheters, nasogastric tubes, oxygen and masks, needles, syringes, suction machine, K-pad, wheelchairs, stethoscopes, sphygmomanometers, Glucoscan, thermometers, ophthalmoscope, simulated patient units, teaching mannequins/models, sterile supplies, and other teaching aids. Audiovisual Aids Concorde's programs are supported with reference books, charts, field trips, demonstrations, and other teaching aids, Speakers from business and industry are used when possible to supplement classroom instruction. 2022-2023 Garden Grove Catalog I Publication Date; May 20, 20231 Effective July 1, 2022 through June 30, 2023 7 Admissions Entrance Requirements As a prospective student, you are encouraged to review this catalog prior to signing an Enrollment Agreement. You are also encouraged to review the School Performance Fact Sheet, which must be provided to you prior to signing an Enrollment Agreement, The school reserves the right to reject applicants and/ or rescind eligibility for an applicant to begin classes if all general and selective admissions requirements are not successfully completed within the required timeframe, Admission to any one program does not automatically qualify a student for admission into any other program. If a student wishes to apply to another program in the future, the individual must independently meet all the admissions requirements in place for that program at the time of the future enrollment. The student will also be subject to all selection procedures in place for admittance into the other program. Admittance into the other program is not guaranteed. California's Relav Service Concorde uses California's Relay Service, TTY Users: 1-877-735-2929 or 1-888-877-5378: Voice Users: 1-888-877-5379: Spanish Users: 1-888-877-5381. These are all toll free numbers. GeneraLAdmissians Recuirements The following items must be successfully completed prior to enrollment and prior to being eligible to sit in class: Personal interview and campus tour Completion of all admissions documentation, including but not limited to the Enrollment Agreement and disclosures Completion and passage of applicable entrance assessments Completion of Online Readiness Assessment Acceptable proof of graduation, which includes one of the following W: Copy of high school diploma or transcript (must be a standard high school diploma not including special diploma, certificate of completion or other diplomas that do not meet the standards or regular high school requirements) Home school transcripts Copy of a General Education Diploma (GED) or other high school equivalency exam (e,g, HISET) Copy of official transcripts of a conferred Associate, Bachelors, Master's or Doctoral degree from an accredited postsecondary institution recognized by the U.S, Department of Education. In accordance with Federal regulations, to be a recognized equivalent of a proof of high school diploma, the following are acceptable: 1. Successful completion of an associate degree program: 2. Success completion of at least 60 semester or trimester credit hours or 72 quarter credit hours that did not result in the awarding of an associate degree, but that are acceptable for full credit toward a bachelor's degree at any institution: or 3. Enrollment In a bachelors degree program where at least 60 semester or trimester credit hours or 72 quarter credit hours have been successfully completed, including credit hours transferred into the bachelor's degree program. Foreign transcripts (high school or college) accompanied by foreign evaluation report and translation (if applicable). W Acceptable documentation of high school graduation must be received by the Institution prior to the student's first scheduled class of the program. It is the student's responsibility to provide acceptable documentation of high school graduation or Its equivalency, as well as any additional documentation that may be needed to support the validity of the documentation. Any student who does not provide valid documentation of high school graduation or its equivalent within this timeframe will be unregistered from all classes and his or her program of study. Prospective students may be conditionally accepted contingent upon satisfaction of all admissions requirements and receipt of supporting documentation no later than the first scheduled day of class. Admission to Concorde is open to all applicants who will be 18 years of age at the time the clinical/ externship portion of their program begins (as applicable). A parent, legal guardian, or spouse of legal age must co-sign the Enrollment Agreement for applicants under 18. A health certificate, immunization records, and the results of certain tests may be required for some programs. Applicants must be able to read, speak, and write English. Please refer to the "Financial Information" section of this catalog for information on additional requirements applicable to tuition financing, All applicants must be citizens, permanent residents, or eligible noncitizens of the United States. Documentation of eligibility status may be required. 2022-2023 Garden Grove Catalog I Publication Date: May 20, 2023 1 Effective July 1, 2022 through June 30, 2023 8 Social Securitv Number Applicants for admission must possess a valid social security number. Documentation must be provided upon request. A valid social security number is required to be registered and/or certified by appropriate boards. Other documents may be required by some licensing agencies. Foreian Students Applicants indicating that they graduated from a foreign high school and have the equivalent of a U.S. secondary education must present original credentials (diploma, transcript, etc.). In addition, documentation from foreign countries must be translated and certified to be at least the equivalent of a U.S, high school diploma. Foreian Transcripts Coursework taken at a foreign institution (excluding secondary school documents that are in English and are recognized by the U.S. Department of Education) must be evaluated for equivalence to coursework taken at a United States institution. Concorde only accepts for consideration the evaluations of foreign coursework conducted by agencies approved by the National Association of Credential Evaluation Services (NACES) or Association of International Credential Evaluators, Inc. (AICE), which charge applicants directly for these services. Listings of approved agencies can be found at: • wwwnacesorg • www.aice-eyalora Document Integrity Any forged/altered academic document, foreign or domestic, submitted by a prospective student will be retained as property of the Institution and will not be returned to the prospective student. The student will not be considered for admission, If a student is currently attending, and the Institution becomes aware of a forged credential, the following applies: If the forged document was used to admit the student, and the absence of that credential would make the student inadmissible, the student will be dismissed from the Institution with no earned credits awarded; or If the forged document was used to gain transfer credit, the student will be dismissed from the Institution and any transfer credit already awarded from the forged credential will be removed. Personal interview The school requires a personal, on -campus interview with each applicant prior to acceptance into any program. The school encourages parents or spouses to attend the interview. This gives applicants and their families the opportunity to see the campus's equipment and facilities and to ask specific questions relating to the school, the curriculum, and the career training being considered. The personal interview also gives the school the opportunity to meet prospective students and evaluate their qualifications and aptitude. Certain programs may also require an interview with the program director prior to enrollment. Acceptance by the School For Dental Assistant, Medical Assistant, Medical Office Administration, and Pharmacy Technician programs, available seats are fitted on a first -come -first -served basis once all entrance requirements have been fulfilled. For all other programs, once all entrance requirements have been completed, the applicant will be placed on a waitlist. Student Orientation Prior to beginning classes, all new students attend an orientation program. Orientation facilitates a successful transition into Concorde; therefore, attendance for new students is imperative regardless of prior college experience. At orientation, students are acquainted with the campus, administrative staff, faculty and their peers, Administrative departments explain ways in which they assist students and clarify students' rights and responsibilities. In the event a student is unable to attend orientation, Student Affairs will meet with the student during the first week of class to ensure all relevant information is reviewed with him/her Waitlists Concorde limits the number of students who are accepted for admission to its programs to maintain optimum faculty to student ratios and ensure appropriate clinical opportunity for all students.. Once all applicants are processed, those placed on the waitlist will be ranked using a rubric, The rubric is a points -based assessment, with points awarded based on applicant success in the following components: Online Readiness Assessment, clinical entrance assessment, interview with department personnel, and financial readiness. Alternates Depending on circumstances, students may be conditionally accepted into certain programs as an Alternate Student, Alternates are chosen based on the rank order of the waitlist. Waittist applicants selected as an alternate must attend orientation and all classes scheduled in the first seven calendar days. Alternates are subject to the requirements of the school catalog, including attendance, behavior, dress code, and classroom assignments, 2022-2023 Garden Grove Catalog I Publication Date: May 20. 2023 i Effective July s, 2022 through June 30, 2023 9 Should space become available within the seven days, alternates have the opportunity to be accepted as regular students. If not formally accepted as regular students during the seven days, alternates will not be able to attend further classes. If not accepted as regular students, alternates will not incur any tuition charges. Alternates may be charged for books and equipment not returned in accordance with the requirements of the school catalog and the Enrollment Agreement. Alternates not accepted as regular students have the option of transferring their enrollment to a future start date or canceling it. Retestina for Waitlist Students Prospective students who are placed on a waitlist for any program may retest for a higher score at their own expense. Contact the Director of Admissions for further information. Distance Education Currently, the school offers General Education classes and certain core classes through online delivery. The online courses are offered through a consortium agreement with Concorde Career College, Kansas City. Mo. Certain courses may only be offered in a distance education format; therefore, all students must meet the requirements outlined in the "Distance Education/ Online" section of this catalog. In addition to the Entrance Assessment Requirements below, all students must take an Online Readiness Assessment (ORA) immediately following the first attempt of the Wonderlic. A passing score on the Wonderlic does not preclude the requirement for the applicant to complete the ORA. The ORA is used for assessing the applicants readiness for online coursework and to identify any obstacles where he or she may need extra support or guidance. Entrance Assessment Requirements Prospective students applying for admission who are high school graduates or hold a GED must meet the minimum assessment scores as follows: WonderLic SLE HESI A2 Dental Assistant 8 N/A Dental Hygiene 20 70 Medical 8 N/A Assistant Medical Office 8 N/A Administration Pharmacy 10 N/A Technician Physical 18 70 Therapist Assistant Respiratory 17 70 Therapy Vocational 17 N/A Nursing Applicants for the Vocational Nursing program are not required to attempt the HESI A2 examination but must successfully complete the Wonderlic SLE at the score above. Applicants for all programs may attempt the Wonderlic a total of three times (only twice on the same day) and, when required, the Health Education Systems, Inc, (HESI) A2 entrance assessment a total of two times. If the minimum score is not met, the applicant must wait six (6) months before retesting. All students must complete the Online Readiness Assessment. All previously completed HESI assessments from Concorde, or another institution will be accepted at Concorde's approved acceptable minimum scores if completed within two years of enrollment. In addition, assessments from other institutions must not have been taken within 30 days of enrollment. The Wonderlic SLE requirement may be waived upon receipt of documentation of any of the following: SAT score of loon or above achieved within five years of the date of application to Concorde. ACT score of 19 or above achieved within five years of the date of application to Concorde. Official proof of successfully passing the Wonderlic SLE within the last two years at the current required score. The HESI A2 requirement may be waived: The student is applying to a program for which the HESI A2 is not required for waitlist rankings. The student provides official proof of earning an Associates or higher degree that was taught in the English language, Applicants with an approved HESI A2 waiver must still take the Wonderlic SLE and meet the minimum score. Clinical Programs Prospective clinical students will sit for the Wonderlic SLE. Prospective students applying for clinical programs that lead to board exams and/or licensure who meet the initial Wonderlic SLE acceptable minimum score will be required to take the HESI. 2022-2023 Garden Grove Catalog I Publication Date: May 20, 2023 1 Effective July 1, 2022 through June 30, 2023 10 Candidates for these programs must achieve the minimum composite score to move forward in the admissions process. Those meeting the Wonderlic SLE minimum score requirement and HESI minimum score requirement will be placed on a waitlist, if applicable, The list will be sorted high to low based on the current waltlist criteria. Students will be selected from the waltlist and notified at least two weeks to the start of the program. Program -Specific Selective Admissions Criteria In addition to meeting the General Admissions Requirements, applicants to the following programs must also meet the following selective criteria. Dental Hygiene The Dental Hygiene program requires an interview with the Program Director for admission, The Program Director Interview takes into consideration previous academic performance, healthcare experience, and overall professional presentation. The outcome of the Program Director interview is considered in ranking applicants, Seat selection for the Dental Hygiene program is typically determined 3o days prior to the program start date. A deposit of $500 is due within seven (7) days of being offered a seat in the program. This deposit is required in order to hold your place in the program and is refundable if you should decide not to continue with your enrollment prior to your start date. The time period for seat selection varies by campus based on the number of applicants. Physical Therapist Assistant The Physical Therapist Assistant program requires an interview with the Program Director for admission, The Program Director interview takes into consideration previous academic performance, healthcare experience, and overall professional presentation. The outcome of the Program Director interview is considered in ranking applicants. Respiratory Therapy The Respiratory Therapy program requires an interview with the Program Director for admission. The Program Director interview takes into consideration previous academic performance, healthcare experience, and overall professional presentation. The outcome of the Program Director Interview is considered in ranking applicants. Vocational Nursing The Vocational Nursing program requires an interview with the Program Director for admission. The Program Director interview takes into consideration previous academic performance, healthcare experience, and overall professional presentation. The outcome of the Program Director Interview is considered In ranking applicants. Readmission Effective; 06/10/2022 It is Concorde's policy to encourage previously withdrawn students to return to school to complete their education. Students must meet all entrance requirements in place at the time of readmission, The reentry process requires review and approval of the student's financial status, financial aid eligibility (when applicable), completion of enrollment agreement, collection and review of official transcripts, as well as prior academic performance and any other documentation required by the program the student is reentering. Students may be required to demonstrate skill competency prior to readmission and may have to repeat a course(s) depending on the results. Readmission is contingent upon space availability and requires final approval of the Campus President. Returning students will be enrolled into the program curriculum in place at time of reentry; exceptions may apply for students who are withdrawn in good standings. Students who are dismissed from the program are not eligible for readmission. Under certain conditions, students may be required to complete and pass a drug screening, at their expense, prior to readmission as outlined in the Drug Screening section of this catalog. Criminal Background Check Effective 04/15/2022 It is Concorde's policy to ensure that enrolling students are aware of the potential effect and consequences of past criminal behaviors. Externship/clinical sites, employers or state/national licensing agencies have requirements that could prevent a student from completing the program or finding employment in his/ her chosen field. Consent to perform a criminal background check must be completed and received as part of the admissions process. Results will be evaluated immediately upon receipt, but no later than the add/drop period. Because convictions, guilty pleas or note contendre pleas for certain drug or alcohol related, fraud based or other serious crimes could prevent a student from being assigned to an extern or clinical site, or prevent a student from obtaining licensure or certification, students will be advised accordingly, A listing of the specific offenses which will make it difficult, if not impossible to be placed at a clinical site or find employment can be obtained from the Institution, 2022-2023 Garden Grove Catalog I Publication Date: May 20, 2023 1 Effective July 1, 2022 through June 30, 2023 11 If a potential applicant betieves that the results of the background check are incorrect, the Institution will provide the student with the applicable contact information. Many states, employers, and agencies impose restrictions on the employment, registration, l.icensure, or certification of workers with certain criminal convictions. Facilities and institutions that accept Concorde students for clinical rotation and/or externships, as well as potential employers, may require an additional criminal and/or personal background check and may reject a student based on criteria different from those applied to the student during the enrollment process. Additionally, some agencies and employers may require candidates to submit to a drug screening test. Students with criminal records that include felonies or misdemeanors (including those that are drug -related) or personal background issues such as bankruptcy might not be accepted by these agencies for clinical assignments, externship or employment following completion of the program. Employment and externship decisions are outside the control of the Institution, Concorde cannot guarantee clinical rotation and/or externship placements for individuals with criminal, drug -related, or personal background histories that preclude them from working in a professional setting. Applicants who have questions regarding how these issues may affect their clinical/externship placement or potential future employment should discuss this matter with a school official prior to beginning their program. Drug Screening Effective: 08/15/2022 Externship and clinical facilities may require the school to follow drug -screening requirements including unannounced screening prior to working with patients. Concorde reserves the right to conduct random drug screening at anytime throughout the program. Drug Screening results are confidential, and are evaluated on a pass/fail basis, Students failing the final. screening that is reviewed by the Medical Review Officer will Immediately be withdrawn from the school. A student may request a retest at his or her own expense if they believe the screening resulted in a false positive. The rescreening must consist of an observed urine test within 48 hours at a facility directed by Concorde. If the retest is negative the student may remain in school. If the results of the retest are diluted, adulterated, and/or substituted readings, it will be considered "flagged" and will be considered a failed test. A student withdrawn for a failed drug screening has one opportunity to be eligible to apply for readmission into the school and program of study under the following conditions: Prior to readmission, a drug screening must be taken at the direction of the school and paid for by the student. If the drug screening is negative and the student meets all conditions of the Readmission section of this catalog, then the student may be approved to re-enter into the school and program. If the drug screening is positive, the student will be prohibited from reentering the school and program at any time in the future, Any subsequent violation of the drug policy after readmission will result in immediate dismissal. Students should be advised that Concorde is governed by federal law in matters regarding the possession and use of controlled or Illegal substances. As referenced in the Drug & Alcohol Abuse Policy outlined in this catalog, the possession or use of amphetamines, cocaine, marjuana, opiates, and phencyclidine are illegal under federal law. The possession or use of marijuana is Illegal under federal law, notwithstanding the provisions of the Compassionate Use Act (California Health & Safety Code 11362.5). A physician's recommendation under that Act has no legal effect under federal taw, and a positive drug test result for metabolites of marijuana will result in a student's dismissal from school Additionally, clinical sites may require drug testing as a condition of participation. Concorde does not accommodate student requests to be exempt from placement at clinical/extern sites that require drug testing. If a student has a prescription for a controlled substance, with the exception of any recommendation for marijuana under the Compassionate Use Act, he or she should provide proof of this to Concorde within 7 calendar days of self -disclosure or Immediately following a failed drug test result. The said documentation should include written verification of controlled substance prescription from the student's physician. Concorde reserves the right to verify documentation upon student's authorization. Students should be advised that Concorde is governed by federal taw in matters regarding the possession and use of controlled or illegal substances. Disclosure Concerning Arbitration and Class Action Waiver Effective:07/06/2020 As part of your enrollment at the school, you are being required to sign an arbitration agreement and class action waiver, which are defined as follows: 2022-2023 Garden Grove Catalog I Publication Date: May 20, 2023 1 Effective July 1. 2022 through June 30, 2023 12 Arbitration, a form of alternative dispute resolution, is a way to resolve disputes outside the courts. The dispute will be decided by one or more persons (the 'arbitrators', 'arbiters' or'arbitral tribunal'), which renders the'arbitration award'. An arbitration award is legally binding on both sides and enforceable in the courts, A pre -dispute arbitration agreement requires a person to obtain relief through arbitration Instead of seeking relief through litigation in the courts. A class action waiver prevents an Individual from bringing or participating in a class action. A class action, also known as a class action lawsuit, class suit, or representative action, is a type of lawsuit where one of the parties is a group of people who are represented collectively by a member of that group. In addition, the school cannot require that the borrower participate in arbitration, nor In any internal dispute resolution process, prior to the borrower's filing of a defense to repayment claim with the U.S. Department of Education under 34 C,FR. 5 6852o6(e); the school cannot in any way require that a student limit, waive, or relinquish their ability to pursue filing a borrower defense claim with the U.S. Department of Education under 34 C.F.R, 5 685.206(e); and, if any arbitration is ultimately undertaken pursuant to a pre -dispute arbitration agreement, the period of that arbitration tolls the limitations period for filing a borrower defense to repayment application or claim with the U,S. Department of Education under 34 C.F.R. 5 685.2o6(e)(6)(ii). Articulation Partnerships for Concorde - California Concorde is proud to partner with a growing list of other institutions of higher education. Articulation partners allow students to continue pursuing their education by transferring credits earned at Concorde. Transfer of credit and program availability varies by each articulation partner. Credits that transfer to an institution are done so on an individual course basis. Please contact the Academics or Student Affairs team for details. Articulation (Partnership) Agreements • Chamberlain College of Nursing • Colorado Technical University • Grand Canyon University • Grantham University • Minnesota State University -Mankato • National American University • Park University • United States University • University of Phoenix Veterans Administration Students Students applying for veteran's benefits must report all previous education and training. The school will evaluate any previous postsecondary transcripts to determine appropriate credit. The veteran and Veterans Administration will be notified of any reduction in training time or tuition. Statement of Nondiscrimination No person shall be excluded from participation, denied any benefits, or subjected to any form of discrimination based on race, sex, religion, color, national origin, age, disability, or any other factor protected by law. 2022-2023 Garden Grove Catalog i Publication Date; May 20. 2023 i Effective July 1, 2022 through June 30. 2023 13 Programs ams of Study Dental Assistant Diploma Program Contact Hours: 890 Semester Credits: 30.5 Instructional Weeks - Full Time: 38 Average Time to Complete - Full Time: io Months Program Overview This program is designed to provide the graduate with necessary skills for entry-level employment as a chairside Dental Assistant and front office Dental Assistant. This program is approved by the Dental Board of California. Upon completion, the graduate is eligible to sit for the written and practical California State Board Examination to become a Registered Dental Assistant. Registration and certification requirements for taking and passing these examinations are not controlled by Concorde, but by outside agencies, and are subject to change by the agency without notice. Therefore, Concorde cannot guarantee that graduates will be eligible to take these exams, at all or at any specific time, regardless of their eligibility status upon enrollment. Program Objectives • Perform administrative duties and chairside assisting, advise patients on dental care as directed by the dentist, and respond to medical emergencies (CPR), • Utilize proper sterilization techniques and infection control procedures as required by OSHA. • Utilize principles of dental radiology to position, expose, process, and mount dental radiographs. • Comply with the California Dental Practice Act and perform all dental assisting procedures allowed under the Dental Practice Act. • Perform corona[ polishing of the teeth and ultrasonic scaling in an orthodontic setting to remove cement around bands, • Sit for the State Board Examination to become a Registered Dental Assistant (RDA) and consequently perform RDA functions in the dental office. This applies to students starting on or after March 22, 2021 Course# Course Title Theory Hours Lab Hours Externship Hours Semester Credit Hours CPSO1021 Career Path Success A 15 0.5 CPS01022 Career Path Success B 15 0.5 CPS01023 Career Path Success C 15 0.5 CPSO1024 Career Path Success D 15 0.5 CPSOI025 Career Path Success E 15 0.5 CPSO1026 Career Path Success F 15 0.5 DNTA1331 Introduction to Dental Assisting and Dental Terminology 40 40 3 DNTA1333 Dental Specialties 40 40 3 DNTA1335 Materials and Procedures 40 40 3 DNTA1337 Patient Care and 40 40 3 Management DNTA1339 Diagnostics and 40 40 3 orthodontics DNTA1341 Dental Radiology 40 40 3 2022-2023 Garden Grove Catalog I Publication Date: May 20, 2023 1 Effective July 1, 2022 through June 30, 2023 14 DNTA1343 Additional Duties of the 40 40 Dental Assistant I DNTA1345 Additional Duties of the 40 40 3 Dental Assistant II DNTA1347 Externship 16o 3.5 Total 410 320 16o 30,5 "These courses are offered online. A portion of these courses are offered online. 2022-2023 Garden Grove Catalog I Publication Date: May 20, 20231 Effective July 1, 2022 through June 30, 2023 15 Dental Hygiene Associate of Science Degree Program Contact Hours: 2.275 Semester Credits:105.5 Instructional Weeks - Full Time: go Average Time to Complete - Full Time: 22 Months Program Overview Dental Hygienists are licensed, professional oral clinicians and dental health educators who prevent and treat oral disease, promote and encourage preventive aspects of dental care, and assume responsibility for patient care In the dental office. They provide a variety of services to patients, including comprehensive examination of the oral cavity, radiographs, prophylaxis, fluoride treatments, patient education, and preventive services, They are required to pass written and clinical examinations before they apply for licensure to practice. Dental Hygienists are integral members of the dental team who use their dental, clinical, and social sciences to aid individuals in achieving optimum oral health. Besides working in a private dental practice, Dental Hygienists also work as educators, administrators, and researchers, Program Mission The mission is to provide a supportive learning environment in which the student acquires theoretical knowledge, technical skills, and professional attributes necessary to qualify for licensure as a Registered Dental Hygienist and entry-level employment as a Dental Hygienist. The program strives to instill the importance of personal growth, professional commitment, community involvement, and continued research. Graduates will be eligible to sit for the National Board Dental Hygiene Examination. Registration and certification requirements for taking and passing these examinations are not controlled by Concorde, but by outside agencies, and are subject to change by the agency without notice. Therefore, Concorde cannot guarantee that graduates will be eligible to take these exams, at all or at any specific time, regardless of their eligibility status upon enrollment. Program Delivery The Dental Hygiene program is delivered in a blended format. Some courses will be delivered entirely online, entirely on -ground or with an appropriate blend of both online and on -ground hours in the same course, Of the 2275 program hours, a maximum of 390 course hours (17.1%) may be offered online (including general education courses). Campuses may have the option to deliver general education courses either online or on -ground depending on local need and availability, Program Objectives California State Licensure Requirements Graduate from a Commission on Dental Accreditation (CODA) -accredited Dental Hygiene program. Undergo a criminal history investigation. Pass a written California Dental Law & Ethics Examination. Pass the National Board Dental Hygiene Examination. Pass the California state clinical board or an authorized regional clinical board. Course # Course Title Theory Hours Lab Hours Clinical Hours Semester Credit (Ground/Online) (Ground/Online) (Ground/Online) Hours BIOL1411 Anatomy & Physiology I with 45 (45 / 0) 30 (30 / 0) 0 4 Wat I ah BIOL1421 Anatomy & Physiology II with 45 (45 / 0) 30 (30 / o) 0 4 Wet Lab BIOL1431 Microbiology with Wet Lab 45 (45 / 0) 30 (30 / 0) 4 2022-2023 Garden Grove Catalog I Publication Date; May 20, 20231 Effective July 1, 2022 through June 30. 2023 16 CHEM1411 General and Inorganic 45 (45 / o) 30 (30 / o) 0 4 Chemistry with Wet Lab CHEM1421 Organic and Biochemistry 45 (45 / o) 30 (30 / o) 0 4 with Wet Lab COMM1310 Elements of Human 45 (0 / 45) 0 0 3 Communication ENGL1310 English Composition 1 45 (o / 45) 0 0 3 MATH1320 College Algebra 45 (o / 45) 0 0 3 PSYC1310 General Psychology 45 (o / 45) 0 0 3 SOC11310 Introduction to Sociology 45 (0 / 45) 0 0 3 DH104 Dental Materials 15 (10 / 5) 30 (30 / o) 0 2 DH110 Oral Embryology & Histology 45 (30 / 15) 0 0 3 DHCAiioi Medical and Dental Emergencies 15 (15 / o) 0 0 1 DH130 Dental Office Management 15 (10 / 5) 0 0 1 DHCA1401 Dental Radiography 45 (20 / 25) 45 (45 / 0) 0 4 DH140 Dental Hygiene Process of Care 15 (15 / o) 0 0 1 DHCA2502 Dental Hygiene II 40 (40 / 0) 0 160 (160 / o) 5.5 DH203 Periodontology 45 (20 / 25) 0 0 3 DHCA2301 Dental Pharmacology 45 (45 / o) 0 0 3 DH207 Dental Hygiene Seminar 30 (30 / o) 0 0 2 DH209 Nutrition 45 (20 / 25) 0 0 z DH224 Dental Public Health 45 (30 / 15) 0 0 3 DH226 Dental Law/Ethics 30 (30 / o) 0 0 2 DHCA1307 General and Maxiltofacial 45 (45 / o) 0 0 3 DHCA2503 Dental Hygiene III 30 (30 / 0) 0 165 (165 / 0) 5 DH26o Cultural Diversity 15 (15 / 0) 0 0 1 DHCA2604 Dental Hygiene IV 45 (45 / 0) 0 165 (165 / o) 6 DHCA2505 Dental Hygiene V 45 (45 / 0) 0 150 (150 / 0) 5.5 DH277 Board Review 60 (20 / 40) 0 0 4 DHCA1411 Pre -Clinic 1 30 (30 / o) 80 (80 / o) 0 4 DHCA1203 Dental Anatomy/Tooth 30 (30 / 0) 0 0 2 DHCA1405 Pre -Clinic II 30 (30 / o) 80 (80 / o) 0 4 DHCA1208 Head & Neck Anatomy 40 (30 / 10) 0 0 2.5 Total 1250 (860/390) 385 (385/0) 640 (640/0) 106.5 ' These courses may be offered entirely online or entirely on -ground at the campus. 2022-2023 Garden Grove Catalog I Publication Date: May 20, 2023 1 Effective July 1, 2022 through June 30, 2023 17 Medical Assistant Diploma Program Contact Hours: 800 Semester Credits: 26 Instructional Weeks - Full Time: 32 Average Time to Complete - Futt Time: 8 Months Program Overview Whether in a physician's office, a clinic, or hospital -owned physician network, the Medical Assistant performs many services on the physician's behalf. These may Include admissions work, preparing the patient for examination or treatment, operating diagnostic equipment, and performing diagnostic procedures. The Medical Assistant is also responsible for the patient's medical records and insurance forms as well as for scheduling appointments and maintaining medical records for the physician. Program Objectives Upon completion of the Medical Assistant program, the student will possess the knowledge and skills required in the areas of anatomy, physiology, pathology, the body systems, medical terminology, medical front office procedures, venipuncture, laboratory diagnostic procedures, EKG, and administration of parenteral medications to function successfully in an entry-level position as a Medical Assistant in a clinic or a physician's office. Course# Course Title Pre -Requisites Co -Requisites Theory Hours Lab Hours Externshlp Hours Semester Credit Hours CPS01011 Career Path 15 0 0 0.5 Success A CPS01012 Career Path 15 0 0 0.5 Success B CPS01013 Career Path 15 05 Success C CPS01014 Career Path 15 0.5 Success D CPS01015 Career Path 15 0 0 0.5 Success E CPS01o16 Career Path 15 0.5 Success F MDCA1312 Medical 40 40 3 Assisting A MDCA1322 Medical 40 40 3 Assisting B MDCA1332 Medical 40 40 3 Assisting C MDCA1342 Medical 40 40 3 Assisting D MDCA1352 Medical 40 40 3 Assisting E MDCA1362 Medical 40 40 3 Assisting F MDCAi2oi Externship I CPS01011 115 2.5 CPS01012 CPS01013 CPS01014 2022-2023 Garden Grove Catalog I Publication Date: May 20. 20231 Effective July 1, 2022 through June 30, 2023 18 CPSO1015 CPSO1016 MDCA1312 MDCA1322 MDCA1332 M DCA1342 M DCA1352 MDCA1362 MDCA1202 Externship II MDCA1201 115 2.5 Subtotal 330 240 230 26 `These courses are offered online. A portion of these courses are offered online. For all students starting on or after July 11, 2022 Program Delivery The Medical Assistant program is delivered in a blended format. Courses will be delivered entirely online, entirely on - ground or with an appropriate blend of both online and on -ground hours in the same course. Of the Boo program hours, a maximum of 400 course hours (50.0%) may be offered online. Course # Course Title Pre -Requisites Co -Requisites Theory Hours Lab Hours Externship Hours Semester Credit (Ground/Online) (Ground/Online) (Ground/Online) Hours MDCA1313 General 55 (10 / 45) 40 (30 / 10) 0 3.5 Patient Care, Skeletal and Muscular MDCA1323 Medical 55 (10 / 45) 40 (30 / 10) 0 3.5 Ethics, Nervous and Sensory Systems MDCA1333 Office 55 (10 / 45) 40 (30 / 10) 0 35 Procedures, Digestive and Reproductive Systems MDCA1343 Endocrine, 55 (10 / 45 ) 40 ( 30 / 10) 0 3.5 Cardiology, and Professional Communicati on MDCA1353 Diagnostic 55 (10 / 45) 40 (30 / 10) 0 3.5 Procedures, Hematology, Urinary System & Medical MDCA1363 Pharmacology 55 (10 / 45) 40 (30 / 10) 0 3.5 , Health Insurance and Respiratory System 2022-2023 Garden Grove Catalog i Publication Date: May 20. 2023 i Effective July 1, 2022 through June 30, 2023 19 MDCA1201 Externship I MDCA1313 115 (80 / 35) 2.5 M DCA1323 MDCA1333 MDCA1343 MDCA1353 MDCA1363 MDCA1202 Externship II MDCA1201 115 (80 / 35) 2.5 Subtotal 330 (60/270) 240 (180/60) 230 (160/70) 26 2022-2023 Garden Grove Catalog I Publication Date; May 20, 2023 1 Effective July 1, 2022 through June 30, 2023 20 Medical Office Administration Diploma Program Contact Hours: 800 Semester Credits: 26 Instructional Weeks - Full Time: 32 Average Time to Complete - Full Time: 8 Months Concorde Career College, Garden Grove, is no longer enrolling students into the Medical Office Administration program Program Overview The Medical Office Administration (MON program is a generalist program that will equip graduates with the skills necessary to function in a wide range of medical office business and financial settings. Specific skills include accounts receivable and payable, billing and fee collection, payroll and taxes, records management, insurance claims processing, insurance coding, typing and word processing, medical terminology, anatomy, oral and written communications, and public relations, Program Purpose The purpose is to provide sufficient theoretical knowledge and practical skills to function successfully in entry-level positions, It prepares students for the American Academy of Professional Coders certification test. Students focus on computer skills, medical terminology, anatomy and physiology, medical office procedures, psychosocial skills, office procedures, insurance, and ancillary coding procedures with continuous practice in school labs, plus an intensive externship with a participating provider. Registration and certification requirements for taking and passing these examinations are not controlled by Concorde, but by outside agencies, and are subject to change by the agency without notice. Therefore. Concorde cannot guarantee that graduates will be eligible to take these exams, at all or at any specific time, regardless of their eligibility status upon enrollment. Skills Proficiency Students must perform certain skills to work in a medical office position and be proficient in program work. Keyboarding/io-key lessons are designed to enable the student to perform at an acceptable rate. Hands-on instruction with tools of the trade facilitates the transfer from theory to practice. All students must participate. Program Delivery The Medical Office Administration program is delivered in a blended format. Courses will be delivered entirely online, entirely on -ground or with an appropriate blend of both online and on -ground hours in the same course. Of the 800 program hours, a maximum of 520 course hours (65.o%) may be offered online, Program Objectives The objective of this program is to prepare students with sufficient theoretical knowledge to secure entry-level employment in front office positions at physicians' offices, dental offices, hospitals, insurance companies, and ancillary medical and dental organizations, To provide a learning atmosphere that is similar to an actual working atmosphere and an experience in the clinical area to correlate with classroom instruction. To instill in the student a sense of professionalism in behavior, attitude, and dress. To foster a basic work ethic that will enhance professionalism and skills in work performance. 2022-2023 Garden Grove Catalog I Publication Date: May 20, 2023 1 Effective July 1, 2022 through June 30, 2023 21 Course# Course Title Theory Hours Lab Hours Clinical Hours Semester Credit (Ground/online) (Ground/Online) (Ground/Online) Hours CPSO1011 Career Path Success A 15 (0 / 15) 0 0 u.5 CPSO1012 Career Path Success B 15 (0 / 15) 0 0 0.5 CPSO1013 Career Path Success C 15 (0 / 15) 0.5 CPSO1014 Career Path Success D 15 (o / 15) 0.5 CPSO1015 Career Path Success E 15 (0 / 15) 0 0 0.5 CPSO1016 Career Path Success F 15 (o / 15) 0.5 POFM1312 Medical Office Procedures 40 (0 / 40) 40 (20 / 20) 3 POFM1322 Computer Applications 40 (0 / 40) 40 (20 / 20) 3 POFM1332 Medical Insurance Coding 1 40 (0 / 40) 40 (20 / 20) 3 POFM1342 Medical Insurance Coding II 40 (o / 40) 40 (20 / 20) 3 POFM1352 Medical Insurance Claims 40 (0 / 40) 40 (20 / 20) 3 POFM1362 Medical Office Applications 40 (0 / 40) 40 (20 / 20) 3 POFM1201 Externship 1 115 (80 / 35) 2.5 POFM1202 Externship II 115 (80 / 35) 2.5 Total 330 (0/330) 240 (120/120) 230 (160/70) 26 'These courses are offered online. ' A portion of these courses are offered online. 2022-2023 Garden Grove Catalog I Publication Date: May 20. 2023 1 Effective July 1, 2022 through June 30. 2023 22 Pharmacy Technician Diploma Program Contact Hours: 662 Semester Credits: 21 Instructional Weeks — Full Time: 24 Average Time to Complete — Full Time: 6 Months Program Overview A properly trained Pharmacy Technician is a valuable asset in hospital, home healthcare, and retail environments, The Pharmacy Technician quite often assumes a central role in the compounding and delivery of drug products and In maintaining records, The Pharmacy Technician acts as an intermediary between the doctor and the pharmacist and between the pharmacist and the patient, Pharmacy Technicians play an important role in an area Where accuracy and responsibility combined With compassion and empathy are of paramount importance, This is a hybrid program Where all theory hours are taught online and laboratory classes are taught on campus. Students may be required by the home campus to attend remediation or tutoring outside of scheduled program hours. Any additional hours Will assist the student toward successful academic progress and competencies. Additional time does not replace absences. Performing math functions competently is essential to safety and accuracy in pharmacy practice. Therefore, achieving competency in math is integrated Into the program requiring students to demonstrate progress in math competencies consistently and at regular intervals. The home campus may make the determination to require tutoring, remediation, or further actions, up to and including course repeat or withdrawal to ensure math competencies are met prior to graduation. Program Mission The mission of the Pharmacy Technician program is to equip students With the necessary practical skills and theoretical knowledge to be successful In an entry-level position as a Pharmacy Technician. The program prepares graduates to sit for the Pharmacy Technician Certification Examination. Registration and certification requirements for taking and passing this examination are not controlled by Concorde, but by outside agencies, and are subject to change by the agency without notice. Therefore, Concorde cannot guarantee that graduates will be eligible to take this exam, at all or at any specific time, regardless of their eligibility status upon enrollment. Program Delivery The Pharmacy Technician program is delivered in a blended format. Courses will be delivered entirely online, entirely on -ground or with an appropriate blend of both online and on -ground hours in the same course. Of the 662 program hours, a maximum of 342 course hours (51.6%) may be offered online. Campuses may have the option to deliver general education courses either online or on -ground depending on local need and availability. Course# Course Title Theory Hours Lab Hours Clinical Hours Semester Credit (Ground/online) (Ground/Online) (Ground/Online) Hours CPSO1011 Career Path Success A 15 (o / 15) 0 0 0,5 CPS01012 Career Path Success B 15 (0 / 15) 0 0 0,5 CPS01013 Career Path Success C 15 (o / 15) 0.5 CPS01015 Career Path Success E 15 (0 / 15) 0 0 0,5 PHAR11io Introduction to Pharmacy o 48 (40 / 8) 0 1.5 Practice Lab PHAR1120 Pharmacology I Lab 0 48 (40 / 8) 0 1,5 PHAR1130 Pharmacology 11 Lab o 48 (40 / 8) o L5 PHAR1140 Compounding and Aseptic o 48 (40 / 8) 0 1.5 Techniaues Lab 2022-2023 Garden Grove Catalog I Publication Date: May 20, 2023 1 Effective July 1, 2022 through June 30, 2023 23 PHAR1210 Introduction to Pharmacy 45 (0 / 45) 0 0 Practice PHAR1220 Pharmacology 1 45 (0 / 45) 0 0 2 PHAR1230 Pharmacology II 45 (0 / 45) 0 0 2 PHAR1240 Compounding and Aseptic 45 (0 / 45) 0 0 2 PHAR1260 Externship 1 0 0 115 (80 / 35) 2.5 PHAR1260 Externship II 0 0 115 (80 / 35) 2,5 Total 240 (0/240) 192 (160/32) 230 (160/70) 21 These courses are offered online. 'A portion of these courses are offered online. 2022-2023 Garden Grove Catalog I Publication Date: May 20, 2023 1 Effective JuLy 1, 2022 through June 30, 2023 24 Physical Therapist Assistant Associate of Science Degree Program Contact Hours:1,845 Semester Credits: 78 Instructional Weeks — Full Time: 8o Average Time to Complete — Full Time: 20 Months Program Overview Physical Therapist Assistants (PTA) provide physical therapy services under the direction and supervision of a licensed Physical Therapist. The PTA Implements the Physical Therapists plan of care, assessing patient status and modifying selected Interventions to progress and protect the safety and comfort of the patient, The PTA helps people of all ages who have Impairments that limit movement, function, work and recreational activities. The PTA works in a variety of settings, including hospitals, inpatient rehabilitation facilities, private practices, outpatient clinics, home health, skilled nursing facilities, schools, sports facilities, and more, The PTA provides a variety of physical therapy techniques as they carry out the Physical Therapists plan of care for the patient, including therapeutic exercise, functional training, soft tissue mobilization, and physical modalities, such as electrotherapy and ultrasound, The PTA may also assist the Physical Therapist In injury prevention, fitness, and wellness -oriented programs for a healthier and a more active lifestyle. To work as a PTA, an individual must graduate from a PTA program accredited by the Commission on Accreditation in Physical Therapy Education (CAPTE), must apply and be accepted as a licensed/certified PTA applicant, and must pass the National Physical Therapist Assistant Examination (NPTAE) and, if required by the state, the state jurisprudence examination. Other requirements vary from state to state, according to physical therapy practice acts or state regulations governing physical therapy. Registration and certification requirements for taking and passing these examinations are not controlled by Concorde, but by outside agencies, and are subject to change by the agency without notice. Therefore, Concorde cannot guarantee that graduates will be eligible to take these exams, at all or at any specific time, regardless of their eligibility status upon enrollment. Program Mission In keeping with the mission of Concorde, the PTA program will provide a student -centered learning environment that will prepare knowledgeable, competent and caring individuals for a rewarding career as a PTA. Through diverse training in the classroom and laboratory as well as real -world experiences, PTA students will acquire the theoretical knowledge, technical skills, critical reasoning, and professional behaviors necessary to become contributing and collaborative members of the healthcare profession. The program is dedicated to graduating entry-level PTAs who will utilize evidence -based, current practice to best meet the diverse needs of employers and citizens, while providing quality patient care under the direction and supervision of a Physical Therapist, Ultimately, the program strives to Instill professional commitment, community involvement, and lifelong learning that will continually enhance the career of the PTA. Skill Competency The Physical Therapist Assistant program has a unique testing policy that ensures student competency of skills necessary to progress in the program. See the Physical Therapist Assistant Student Handbook for the Minimum Competence & Program Continuation policies. Program Objectives The objective of the program Is to graduate PTAs who are knowledgeable, competent, and service -oriented care providers. The PTA curriculum will reflect current practice and include real -world clinical experiences, preparing the graduate to perform selected Interventions and data collection, as well as assess the patients/clients safety and response to interventions. These skills will be performed by the assistant under the direction and supervision of the Physical Therapist in an ethical, legal, safe, and effective manner. In all work activities, program graduates will recognize, respect, and act with consideration for individual differences, values, preferences, and expressed needs. Additionally. PTA graduates will effectively communicate with other members of the healthcare delivery team, 2022-2023 Garden Grove Catalog I Publication Date: May 20, 20231 Effective July 1, 2022 through June 30, 2023 25 interact with members of the patient's/clients family and caregivers, and work cooperatively with other healthcare providers. In collaboration with the Physical Therapist, PTA graduates will participate in the education of other healthcare providers, patients/clients and their families or primary caregivers, as well as the community. Course# Course Tltte Theory Hours Lab Hours Clinical Hours Semester Credit Hours BIOL1310 Anatomy & Physiology 1 45 0 0 3 SIOL1320 Anatomy & Physiology II 45 0 0 3 ENGL1310 English Composition 1 45 0 0 3 C0MM1310 Elements of Human Communication 45 0 0 3 PSYC1310 General Psychology 45 0 0 3 PSYC1320 Human Growth & Development 45 0 0 3 MATH Elective MATH1310 Contemporary Mathematics or MATH1320 College Algebra 45 0 0 3 PTAP1201 Functional & Applied Anatomy Lab 0 60 0 2 PTAP1210 Patient Care Skills 30 0 0 2 PTAPi2ii Patient Care Skills Lab o 60 0 2 PTAP1221 Muscutoskeletal Rehabilitation Lab 0 60 0 2 PTAP1240 Modalities 30 0 0 2 PTAP1241 Modalities Lab 0 45 0 1.5 PTAP1300 Introduction to Physical Therapy 45 0 0 3 PTAP1320 Muscutoskeletal Rehabilitation 45 0 0 3 PTAP1350 Pathology for the Physical Therapist Assistant 45 0 0 3 PTAP1400 Functional & Applied 60 0 0 4 PTAP2i2i Cardiopulmonary 0 30 0 1 Rehabilitation Lab PTAP2131 Rehabilitation for Specialized 0 30 0 1 Disorders Lab PTAP2201 Neuromuscular 0 75 0 2.5 Rehabilitation Lab PTAP2210 Rehabilitation Through the 30 0 0 2 Lifespan PTAP2220 Cardiopulmonary 30 0 0 2 Rehabilitation PTAP2230 Rehabilitation for Specialized 30 0 0 2 Disorders PTAP2340 Special Topics for the 45 0 0 3 Physical Therapist Assistant PTAP2400 Neuromuscular 60 0 0 4 Rehabilitation PTAP2525 Clinical Experience 1 0 0 240 5 PTAP2535 Clinical Experience II 0 0 240 5 PTAP2545 Clinical Experience III 0 0 240 5 2022-2023 Garden Grove Catalog I Publication Date; May 20, 20231 Effective July 1, 2022 through June 30, 2023 26 Subtotal 765 360 720 These courses maybe offered entirely online or entirely on -ground at the campus. Students who have successfully completed a degree in Kinesiology, Athletic Training, or other Health Sciences area (Associates or higher) containing a minimum of three semester credits of anatomy & physiology may receive a block transfer of six General Education courses totaling 18 semester credits, upon evaluation of transcript, The block transfer Includes the courses: BIOL1320, ENGL1310, COMM1310, PSYC1310, PSYC1320, MATH1310 (or MATH132o). The remaining credits required to complete the program is 60, Block Transfer Courses Course # Course Title Theory Hours Lab Hours Clinical Hours Semester Credit Hours BIOL1320 Anatomy & Physiology II 45 0 0 3 ENGL1310 English Composition I 45 0 0 3 COMM1310 Elements of Human 45 0 0 3 Communication PSYC1310 General Psychology 45 0 0 3 PSYC1320 Human Growth & 45 0 0 3 MATH Elective MATH1310 Contemporary 45 0 0 3 Mathematics or MATH1320 College Algebra Subtotal 270 0 0 16 2022-2023 Garden Grove Catalog I Publication Date: May 20, 2023 1 Effective July 1, 2022 through June 30, 2023 27 Respiratory Therapy Associate of Science Degree Program Contact Hours:1,865 Semester Credits: 76 Instructional Weeks - Full Time: 70 Average Time to Complete - Full Time:17 Months Program Overview Respiratory Therapists assess, treat, and care for patients with breathing disorders. They assume primary responsibility for all respiratory care modalities, including the supervision of respiratory therapy technicians. Respiratory Therapists initiate and conduct therapeutic procedures: maintain patient records; and select, assemble, check, and operate equipment. They also may serve as asthma educators, patient educators, case managers, Hyperbaric Oxygen Specialists, Extra Corporeal Membrane Oxygenation Specialists and Sleep Specialists. Respiratory Therapists work in hospitals, clinics, skilled nursing facilities, home care, and diagnostic labs. The Respiratory Care Practitioner (RCP) deals with patients of all ages who may be gravely injured or K. The RCP is among the first on the medical team called to provide treatment in cardiopulmonary emergencies. The RCP also cares for patients in all aspects of their treatment and recovery. The RCP must be sensitive to the needs of those who have serious physical, mental, or psychological impairments. The RCP must also be able to cope with emergencies and work well as a member of the healthcare team. Program Mission The purpose of the Respiratory Therapy program is to prepare graduates with demonstrated competence in the cognitive (knowledge), psychomotor (skills), and affective (behavior) learning domains of respiratory care practice as performed by Registered Respiratory Therapists (RRTs). Graduates will earn an Associate of Science degree. Graduates of this program will be eligible to sit for the Therapist Multiple -Choice Examination (TMC) of the National Board for Respiratory Care (NBRC). If the candidate meets the RRT score on the TMC, the graduate is eligible to sit for the Clinical Simulation Examination (CSE) of the NBRC. Achieving the minimum acceptable score on the TMC will result in the candidate receiving the Certified Respiratory Therapist (CRT) credential. To receive the RRT credential, the candidate must pass the TMC, at the RRT level, and the CSE exams. California graduates must pass the RRT exam to be eligible for a license. Registration and certification requirements for taking and passing these examinations are not controlled by Concorde, but by outside agencies, and are subject to change by the agency without notice. Therefore, Concorde cannot guarantee that graduates will be eligible to take these exams, at all or at any specific time, regardless of their eligibility status upon enrollment. Skills Proficiency Students must be able to perform certain procedures and skills to work as Respiratory Care Practitioners. These are Learned in the school's clinical laboratory and at hospital clinical sites under the direct supervision and evaluation of a preceptor. All students must participate. All students must take and pass preclinical written and oral examinations prior to advancing to the clinical portion of the program. Program Delivery The Respiratory Therapy program is delivered in a blended format. Courses will be delivered entirely online, entirely on -ground or with an appropriate blend of both online and on -ground hours in the same course, Of the 1,865 program hours, a maximum of 520 course hours (27.9%) may be offered online (including general education courses). Campuses may have the option to deliver general education courses either online or on -ground depending on local need and availability 2022-2023 Garden Grove Catalog I Publication Date: May 20, 2023 1 Effective July 1, 2022 through June 30, 2023 28 Program Objectives • To provide a learning environment that correlates well with the actual workplace and a clinical experience that correlates with classroom instruction, • To instill in the student a sense of professional behavior, attitude, and dress consistent with medical standards. • To provide the student with entry-level knowledge and skills in the field of respiratory care, • To prepare students for advanced -level competency as Registered Respiratory Therapists. • To supply competent Respiratory Therapists to the national work pool, California State Licensure Requirements • Must be a graduate from an accredited respiratory care program, with a minimum of an associate degree. • Must successfully complete a Board -approved Law and Professional Ethics Course prior to llcensure, • Must successfully complete, at a minimum, the RRT examination, Course # Course Title Theory Hours Lab Hours Clinical Hours Semester Credit (Ground/Ontine) (Ground/Online) (Ground/Online) Hours ENGL1310 English Composition 1 45 (0 / 45) 0 0 BIOL1310 Anatomy & Physiology 1 45 (o / 45) 0 0 3 BIOL1320 Anatomy & Physiology II 45 (o / 45) 0 0 3 BIOL1330 Microbiology 45 (o / 45) O 0 3 PHIL1310 Critical Thinking 45 (0 / 45) 0 0 3 MATH Elective MATH1310 Contemporary Mathematics or MATH1320 College Algebra 45 (o / 45) 0 0 3 PSYC1310 General Psychology 45 (0 / 45) 0 0 3 COMM1310 Elements of Human Communication 45 (o / 45) 0 0 3 RT210 Introduction to & Applied Respiratory Therapeutics 180 We / Be) 60 (60 / o) 0 1z RT22o Clinical Medicine 1 30 (10 / 20) 30 (25 / 5) 315 (315 / 0) 10 RT236 Clinical Medicine II 30 (30 / 0) 30 (30 / o) 315 (315 / 0) 10 RT240 Clinical Specialty Areas/ Comprehensive Review 75 (55 / 20) 30 (25 / 5) 180 (180 / o) 10 RT25o Advanced Clinical Practice 100 (60 / 40) 40 (30 / 10) go (go / o) 10 Subtotal 775 (275/S00) 190 (170/20) 900 (900/0) 76 These courses may be offered entirely online or entirely on -ground at the campus. This applies to all students starting on or after January 22, 2022 Program Delivery The Respiratory Therapy program is delivered in a blended format. Courses will be delivered entirely online, entirely on -ground or with an appropriate blend of both online and on -ground hours in the same course. Of the 1,865 program hours, a maximum of 465 course hours (24.9%) may be offered online (Including general education courses). Campuses may have the option to deliver general education courses either online or on -ground depending on local need and availability. Course# Course Title Theory Hours Lab Hours Clinical Hours Semester Credit (Ground/Online) (Ground/Online) (Ground/Online) Hours BIOL1310 Anatomy & Physiology 1 45 (o / 45) 0 0 3 2022-2023 Garden Grove Catalog I Publication Date; May 20, 2023 1 Effective July 1, 2022 through June 30, 2023 29 BIOL1320 Anatomy & Physiology II 45 (0 / 45) 0 0 3 BlOL1330 Microbiology 45 (0 / 45) 0 0 3 BIOL1350 Cardiopulmonary Anatomy & 45 (0 / 45) 3 Physiology COMM1310 Elements of Human 45 (0 / 45) 0 0 3 Cnmmunicatinn _ ENGL1310 English Composition 1 45 (o / 45) 0 0 3 MATH Elective MATH1310 Contemporary 45 (0 / 45) 0 0 3 Mathematics or MATH1320 College Algebra PSYC1310 General Psychology 45 (0 / 45) 0 0 3 RESP1110 Respiratory Therapy 180 (140 / 40) 10.5 Foundations RESP1210 Respiratory Therapy 60 (60 / o) 2 Foundations Applications RESP1310 Respiratory Therapeutics, 30 (25 / 5) 45 (40 / 5) 3.5 Diagnostics and Disease Management RESP1610 Respiratory Therapeutics, 285 ( 285 / 0) 6 Diagnostics and Disease Management Applications RESP2210 Respiratory Therapy 120 (120 / o) 2.5 Capstone and Board Exam Prep Applications RESP2310 Cardiopulmonary Critical 30 (30 / o) 45 (40 / 5) 3.5 CAMP RESP2410 Respiratory Care of Specialty 180 (180 / 0) 4 Populations Applications RESP2610 Cardiopulmonary Critical 285 ( 285 / 0) 6 Care Applications RESP2620 Respiratory Care of Specialty 75 (55 / 20) 30 (25 / 5) 6 Populations RESP2810 Respiratory Therapy 100 (80 / 20) 40 (35 / 5) 8 Capstone and Board Exam PYP.n Subtotal 776 (330/445) 220 (zoo/2o) 870 (87oiw 70 These courses may be offered entirely online or entirely on -ground at the campus. 2022-2023 Garden Grove Catalog I Publication Date: May 20, 2023 1 Effective July 1, 2022 through June 30, 2023 30 Vocational Nursing Contact Hours:1,722 Semester Credits: 66.6 Instructional Weeks - Full Time: 5o Instructional Weeks - Part Time: 8o Average Time to Complete - Full Time:12 Months Average Time to Complete - Part Time: 20 Months Program Overview As a vital member of the healthcare team, the Vocational Nursing combines nursing skills with human understanding to care for both chronically and acutely ill patients in a variety of settings. The program combines classroom study with clinical experience In a variety of settings. Upon completion of this program, the graduate will be able to sit for the National Council Licensure Examination -Practical Nurse (NCLEX-PN). Registration and certification requirements for taking and passing these examinations are not controlled by Concorde, but by outside agencies, and are subject to change by the agency without notice. Therefore. Concorde cannot guarantee that graduates will be eligible to take these exams, at all or at any specific time, regardless of their eligibility status upon enrollment. Program Mission Concorde Career College Practical Nursing Program ensures the healthcare community of competent graduates who are capable and productive entry-level practitioners. These individuals espouse professionalism and adhere to established standards of care and ethical practice, Program Philosophy The Vocational Nursing program Is founded on beliefs that are consistent with the parent organization and the community at large. The faculty of the Vocational Nursing program hold the following beliefs about the individual, nursing, health, and nursing education. End of Program Student Learning Outcomes: Concorde Practical Nursing graduates will: i. Provide safe, caring and compassionate nursing care to diverse patients across the lifespan in various healthcare settings using evidenced based practice to improve outcomes. 2. Function as a competent, entry-level healthcare provider applying leadership and management skills and embracing ethical and legal principles In the provision of culturally appropriate nursing care. 3 Collaborate with members of the inter -professional healthcare team to provide optimal care for diverse patients and their families. 4. Communicate effectively through verbal, nonverbal and technological methods with patients, families and members of the Inter -professional healthcare team. California State Requirements i, Must successfully complete the NCLEX-PN. 2. Must be a graduate of a California accredited school of Vocational Nursing or one of the following: • Bea graduate of an out-of-state school of Practical/Vocational Nursing; • Have the equivalent education and/or experience; or • Have nursing service in the Medical Corps of any branch of the Armed Forces of the United States This applies to students starting IN THE FULLTIME PROGRAM on or after October 12, 2020 and to students enrolling IN THE PART-TIME PROGRAM on or after April26, 2o2i. Term 1 Course# Course Title Pre -Requisites Co -Requisites Theory Hours Lab/Clinical Semester Credit Hours Hours 2022-2023 Garden Grove Catalog i Publication Date; May 20, 2023 1 Effective July 1, 2022 through June 30. 2023 31 CPSOiioi Career Path Success i 30 0 1 PNVNiiii Personal & 25 1 Vocational Concepts PNVN1319 Clinical PNVN18ii 100 35 Practice I PNVN18ii Basic PNVN1319 170 0 8 Foundations in Nursing & Nursing Practice Subtotal 225 100 23.5 Term 2 Course# Course Title Pre -Requisites Co -Requisites Theory Hours Lab/CLlnicaL Semester Credit Hours Hours CPSO1102 Career Path 30 0 1 Success 2 PNVN1521 Introduction PNVNi111 PNVNi729 124 5.5 to Medical- PNVN1319 Surgical PNVNiiii Nursing PNVN1729 Clinical PNVNiiii PNVN1521 220 75 Practice II PNVN1319 PNVNi811 Subtotal 154 220 14 Term 3 Course# Course Titte Pre -Requisites Co -Requisites Theory Hours Lab/Clinical Semester Credit Hours Hours CPSO1103 Career Path 30 0 1 Success 3 PNVN1631 Medical- PNVN1521 PNVN1739 141 6,5 Surgical PNVN1729 Nursing I PNVN1739 Clinical PNVNi521 PNVN1631 200 7 Practice III PNVN1729 Subtotal 171 200 14.5 Term 4 Course# Course Title Pre -Requisites Co -Requisites Theory Hours Lab/Clinical Semester Credit Hours Hours PNVN1541 Medical- PNVN1631 PNVN1749 i11 5 Surgical PNVN1739 Nursing II PNVN1749 Clinical PNVN1631 PNVNi541 215 7.5 Practice IV PNVN1739 Subtotal 111 215 12.5 Term 5 Course # Course Title Pre -Requisites Co -Requisites Theory Hours Lab/CLlnicaL Semester Credit Hours Hours 2022-2023 Garden Grove Catalog I Publication Date: May 20, 2023 1 Effective July 1, 2022 through June 30, 2023 32 PNVN1150 Transitions to All Courses PNVN1350 40 Practice In Terms 1-4 PNVN1759 1.5 PNVN1350 Family Health All Courses PNVN115o 66 3 Nursing In Terms 1-4 PNVN1759 PNVN1769 Clinical ALI. Courses PNVNii5o 220 75 Practice V In Terms 1-4 PNVN1350 Subtotal 1o6 220 12 Total 767 966 100 66.5 2022-2023 Garden Grove Catalog I Publication Date: May 20, 2023 1 Effective July 1, 2022 through June 30, 2023 33 Financial Information Cancellation & Refund Student's Right to Cancel You have the right to cancel this agreement, without obligation, and obtain a full refund of all amounts paid, through attendance at the first class session, or seventh day after enrollment, whichever is later. Applicants or students may cancel or terminate their enrollment at any time, before or during their training, Applicants or students shouldnotify an Academic Dean or Campus President of their intent to cancel or withdraw either in person, via telephone, email, or in writing. If you cancel this Agreement within the prescribed time period, the Institution will refund any money that you paid within 10 days after your notice of cancellation. Students who have not visited the Institution facility prior to enrollment will have the opportunity to cancel. without penalty if notice of cancellation is given before midnight of the fifth business day following the first class you attend. Student's Right to Withdraw Effective: 06/19/2020 The Institution's policy for determining the Student's withdrawal date is the earlier of (A) the date the Student notifies the Institution of his or her withdrawal or the date specified by the Student or (B) the last recorded date of class attendance by the Student, as documented by the Institution, if the Student stops attending classes without notifying the Institution or (C) the date the Student violates published Institution policy that provides for the Student being withdrawn. The Student's start date through the last date of attendance will determine the percentage of program completion, and the applicable percentage will be applied to the formula used in the refund calculation as stated below. For students withdrawing from degree -granting programs or the Vocational Nursing program, the percentage of program completion is calculated by dividing the number of days the Student was scheduled to attend in the period of enrollment or payment period as of the last recorded day of attendance into the number of days comprising the period of enrollment or payment period for which the Student has been charged. For students withdrawing from diploma programs, the percentage of program completion is calculated by dividing the number of days the Student was scheduled to attend in the period of enrollment or payment period as of the last recorded day of attendance into the number of days comprising the period of enrollment or payment period for which the Student has been charged. Financing Requirements All students must have a financing package on file no Later than the seventh calendar day of their first term. This may include but is not limited to application and confirmation of eligibility for Title IV funding, if desired; executed individual payment plan; completion of all documentation needed to secure non -Title IV funding (e.g„ WIA, VA, state grant). Concorde reserves the right to withdraw at any time any student who fails to complete their individual financing requirements or make timely payments. Refund Policy Refunds are made for a student who withdraws or is withdrawn from the Institution prior to the completion of his/her program and are based on the tuition billed for the payment period or period of enrollment In which the Student withdraws, according to the Refund Calculation set forth below. Refunds will be based on the total charge incurred by the Student at the time of withdrawal, not the amount the Student has actually paid. The date from which refunds will be determined is the last date of recorded attendance. Refunds will be made within 45 calendar days of the notification of an official withdrawal or date of determination of withdrawal by the Institution. Students who withdraw, or are withdrawn prior to the end of the payment period or period of enrollment are subject to the Return of Title IV Funds Policy noted below which may increase their balance due to the Institution. If there Is a balance due to the Institution after all Title IV funds have been returned, this balance will be due Immediately, unless a cash payment agreement for this balance has been approved by the Institution. Concorde does not refund charges for booklist items issued to the Student unless the items are returned in new and unused condition within 14 calendar days following the date of receipt or Student withdrawal. Credit balances due to the Student of less than $5 (after all Title IV refunds have been made) will not be refunded unless requested by the Student, Refund Calculation The schedule of refunds for students who withdraw after starting school, or are dismissed by the Institution, wilt be computed as follows: If a first-time student withdraws within the first twenty-one (21) calendar days of his or her program of study, no tuition charges will be incurred, A first-time student is defined as one who has not previously attended the Institution. 2022-2023 Garden Grove Catalog I Publication Date; May 20. 20231 Effective July 1, 2022 through June 30, 2023 34 If a student withdraws after the first twenty-one (21) calendar days, but prior to the 60 percent point of the period of enrollment or payment period for which he or she has been charged, the Student shall be entitled to a pro rata refund of the tuition charged for the period of enrollment or payment period. If a student withdraws after the 6o percent point of the period of enrollment or payment period for which he or she has been charged, the Student shall be obligated for the tuition charged for the entire period of enrollment or payment period and not entitled to any refund. Student Notifications Regarding Withdrawal and Refunds Effective: 07/20/2020 A $1oo,00 administrative fee will be assessed to any withdrawn student eight days after their last date of attendance. In case of prolonged illness or accident, death in the family, or other circumstances that make it impractical to complete the program, the Institution shall make a settlement that is reasonable and fair to both parties. Students may repeat a class. If the Student should withdraw from the program for any reason, based on the refund policy, the hours or weeks in attendance for repeating a class, depending on the program, will be used in the program completion percentage calculation in determining the Student's financial obligation to the Institution. If any portion of your tuition was paid from the proceeds of a loan, the refund will be sent to the lender or to the agency that guaranteed the loan. Any amount in excess of the unpaid balance of the loan will be first used to repay any federa Vstate/private student financial aid program from which you received benefits, in proportion to the amount of the benefits received. Any remaining amount greater than $5.00 will be paid to you. If there is a balance due, you will be responsible for paying that amount, Financial Aid Office The Financial Aid Office Is open to students during the hours posted on campus. Students are encouraged to call or visit the office if they have any questions or need assistance regarding their financial aid, The resources of the Financial Aid Office are available to all students. Financial Aid staff members assist students in determining individual eligibility for the various aid programs and in completing the necessary applications and paperwork, To receive federal financial assistance, students must maintain satisfactory academic progress toward completion of their program as outlined in the school catalog. The Financial Aid Office is responsible for monitoring each student's academic progress to ensure continued eligibility. Student Responsibilities Students must promptly return all required applications and paperwork to the Financial Aid Office. If the Financial Aid Office needs to see a student, the office will contact the student personally. It is the student's responsibility to see Financial Aid when notified. Each student who receives a student loan is required to complete entrance and exit counseling. The Financial Aid Office will notify each student when these sessions are scheduled, If a student misses a session, it is the student's responsibility to contact the Financial Aid Office to reschedule a date. If a student obtains a loan to pay for an educational program, the student wilt be responsible for repaying the full amount of the Loan plus interest, less the amount of any refund, and that, If the student has received federal student financial aid funds, the student is entitled to a refund of the moneys not paid from federal student financial aid program funds. Financial Aid Concorde Career College participates in the United States Department of Education's Federal Student Assistance programs, These programs are available for those who qualify. Federal Pell Grant The Federal Pell Grant is a grant to students who qualify under the federal financial need guidelines. Application is made through the Free Application for Federal Student Aid (FAFSA). Federal Supplemental Educational Ootaortunity Grant (FSEOG) The FSEOG Is a grant that the school awards to students based on financial need and the availability of funds. Application is made through the Free Application for Federal Student Aid (FAFSA), Federal Subsidized and Unsul sidized Loans Subsidized and Unsubsidized Loans are low -interest loans made by the U,S. Department of Education. See Financial Aid for details. 2022-2023 Garden Grove Catalog i Publication Date: May 20, 2023 1 Effective July 1, 2022 through June 30, 2023 35 Federal Parent Loans for Undergraduate Students (PLUS) The Federal PLUS Loan is a love -interest -rate loan available for parents of dependent, undergraduate students enrolled at least half time, Applications are available online at https7//studentaid.gov/. Default If you received a loan guaranteed by the federal or state government and you default on the loan, both of the following may occur 1. The federal or state government or a loan guarantee agency may take action against you. Including applying any income tax refund to which the person is entitled to reduce the balance owed on the loan. 2. You may not be eligible for any other federal student financial aid at another institution or other government assistance until the loan is repaid. Cal Grant A B. and C Programs The Cal Grant A. B. and C are grants the State of California awards to students based on financial need. For more information regarding the programs and application filing deadline, contact the Financial Aid Office or the California Student Aid Commission at wwwcsac ca aov or 888-224-7268. Alternative Financina For those students who qualify, alternative financing is available through several lenders. Cosigners may be necessary, depending on credit history. Other Aid Effective: 10/29/2021 Your education Is a major financial Investment. Flexible payment options are available to help make your costs more manageable. Concorde Career College offers many different payment plans depending on your financial situation. Retail Installment Contracts are available to be paid in school prior to your graduation date at a o% interest. If you are unable to pay by your graduation, we offer extended retail installment contracts. See your Campus Financial Representative for more information. Veterans Administration Students Prior Credit Evaluation All official college transcripts need to be submitted for evaluation for prior credit by the 24th Week of school or by the end of the second term, Veterans Benefits and Transition Act of 2018 In accordance with Title 38 US Code 3679 subsection W. this school adopts the following additional provisions for any students using U.S. Department of Veterans Affairs (VA) Post 9/11 G.I. Bike (Ch. 33) or Veteran Readiness and Employment (Ch. 3D benefits, While payment to the institution is pending from the VA. This school Will not: Prevent the students enrollment; Assess a late penalty fee to the student; Require the student to secure alternative or additional funding; Deny the student access to any resources (access to classes, libraries, or other institutional facilities) available to other students Who have satisfied their tuition and fee bills to the institution. However, to qualify for this provision, such students may be required to: • Produce the VA Certificate of Eligibility (COE) by the first day of class; • Provide a written request to be certified; • Provide additional information needed to properly certify the enrollment as described in other institutional policies GI Bill® is a registered trademark of the U.S. Department of Veterans Affairs (VA), More information about education benefits offered by VA is available at the official U.S, government Web site at httnsy/benefitsva gov/gibill/indexasp. Partnership Aareements Concorde participates in business and agency agreements with outside organizations. Enrollment pursuant to these agreements is contingent on the student meeting and maintaining eligibility as defined in individual agreements. Any student who originally enrolled with a partnership agreement will need to reverify eligibility to return if he or she is withdrawn from the program. Grants Effective: 05/08/2023 Concorde makes available institutionally -sponsored grant programs to students who qualify. Specific conditions, criteria and awards may vary. Any grant awarded will be applied only to the costs of tuition, fees and books. Grants awarded have no cash value and will not result in a cash or credit balance. A grant cannot be combined with any other Concorde grant, employee education benefit, B2B/partnership discount or any Concorde scholarships except for the Kozet Boyd and Working Student Scholarships. 2022-2023 Garden Grove Catalog I Publication Date: May 20. 20231 Effective July 1, 2022 through June 30, 2023 36 Grant programs are subject to available funding and may be discontinued at any time. Healthcare Demand Grant Applicable only to the following programs; Medical Assistant Dental Assistant Pharmacy Technician The Healthcare Demand Grant is designed to assist new, enrolling students who are pursuing education in a healthcare program. There is no application process and all newly enrolled students are reviewed for eligibility Grant Amount: Grant amounts vary by program. See the term sheet for each program for more information. Grant Deadline: July 6, 2023 Eligibility Criteria: Newly enrolled student in a healthcare program who enroll and start prior to July 7, 2023 Achieve the required score on the Wonderlic entrance assessment Previous Education Grant Applicable only to the following programs: Respiratory Therapy Vocational Nursing The Previous Education Grant is designed to assist new, enrolling students who are pursuing education In a healthcare program and who have previously graduated from an accredited postsecondary institution with an associates, bachelors or masters degree. There is no application process and all newly enrolled students are reviewed for eligibility, Grant Amount: Grant amounts vary by program. See the term sheet for each program for more information. Grant Deadline: July 6, 2023 Eligibility Criteria: Newly enrolled students in a healthcare program who enroll and start prior to July 7, 2023 Previously have graduated from an accredited postsecondary institution with an associates, bachelors or masters degree and provide a copy of the diploma or an official or unofficial transcript Concorde Alumni Grant Grant available to Concorde Alumni Enrolling in a Subsequent Degree/Diploma Program Concorde seeks to encourage all graduates to continue their professional education as their career progress. In order to facilitate this Concorde offers a grant' in the form of a tuition reduction to Concorde graduates who enroll in a new program, with certain restrictions. Grant Amount: Grant amounts vary by program. See the term sheet for each program for more information, Application Deadline: Year -Round Eligibility Criteria: Be a graduate of a diploma or degree program of study at any Concorde location (excluding all short course non -Title IV eligible programs) Meet all admissions criteria for the new program of study as defined in the college catalog Must be current on any financial obligations to Concorde. Is not in default or delinquent on any federal student loan For Additional Details, Consult with the Campus Financial Aid Specialist. 'This is a tuition reduction applied to a student's current program of study tuition balance and not to any non -tuition expenses such as past balances, textboohs, uniforms, application fees, health screens, etc. "The tuition reduction rate is applied to the net calculated tuition after all transfer credits have been factored, See campus catalog for more information. —The following progroms of study are not eligible for this tuition reduction. Neurodlagnostic Technology (Grand Prairie), Physical Therapist Assistant (San Diego) and Dental Hygiene (all campuses) Scholarships Kozet Boyd Memorial Scholarship The Scholarship Foundation for Concorde Career College established the Kozet Boyd Memorial Scholarship to assist students who display the same values and determination that Kozet epitomized as an educator with Concorde's North Hollywood campus. These scholarships are awarded to students who have demonstrated academic discipline and strong personal values that align with Concorde's Mission Statement and Core Values, 2022-2023 Garden Grove Catalog 1 Publication Date: May 20, 2023 1 Effective July s, 2022 through June 30, 2023 37 Kozet Boyd Scholarships will be based on personal circumstances and references, and the actual amount will be based on a recommendation from the Campus President. Nursing Demand Scholarship ELIGIBILITY: Must be accepted as a vocational nursing student into the full-time option scheduled to begin classes anytime from now through September 30, 2023 at the Garden Grove or North Hollywood, California campuses. This scholarship is currently not available for the part time program. Earned an 82 or better combined score on the HESI entrance assessment (this can be on any attempt tied to the current enrollment). Complete the campus "Greenlight" program prior to taking the NCLEX licensure exam. Complete the Nursing Demand Scholarship Application Form. The scholarship is available for first-time enrollments only. SCHOLARSHIP AWARD & DISTRIBUTION: • Qualified full-time vocational nursing students who've met the eligibility requirements will receive a scholarship in the amount of 15 percent of the published tuition charge at the time of enrollment, • The scholarship amount is applied as a scholarship so long as the student successfully completes and graduates the program, • This scholarship is non-transferrable or redeemable and is applied toward the cost of tuition so long as the student completes and graduates from the program. • Withdrawal from the program whether voluntary or Involuntary disqualifies scholarship eligibility. • Scholarship award will be incorporated into student aid package " Scholarship funds are only used to cover direct costs and may not create a credit balance on the student's account, Working Student Scholarship The Working Student Scholarship (WSS) is a scholarship program to assist students, who worked prior to continuing their education, with meeting the financial obligations white career training at a Concorde school. If a student qualifies, the scholarship witl be applied to the student's tuition expenses, PROCESS: 1, The WSS will be published in the school catalog, and discussed with potential applicants during the Financial Aid process. 2. Any student who meets the Eligibility Considerations may apply by completing the application that is available in the Financial Aid office, Front Desk, or Online. 3, The WSS Committee (Comprised of the CID and the FAD at each campus) will review the applications and select candidates to move forward in the approval process based on established Eligibility Considerations. a. Completed applications will be reviewed by the WSS Committee, no less than one week prior to class start. 4. This scholarship is awarded in the following increments: a. $i,000 for diploma programs and b. $2,000 for degree programs. c, A maximum of Soo students per fiscal year may receive this scholarship. d. The amounts awarded could be less than the above to avoid a credit balance. 5, The WSS Committee will ensure award notifications are communicated to students and the Financial Aid & Admissions departments prior to orientation, DISBURSEMENT: 1, Scholarship awards will be incorporated into student aid packages. a. Scholarship funds are only used to cover direct costs and may not create a credit balance on the student's account. 2. For Clinical programs, funding will be awarded in two equal disbursements at the beginning of the first term and fourth term (after verification of other requirements). 3. For all other programs, funding will be awarded in two equal disbursements: a. Beginning of first term b, Midpoint (after verification of other requirements) 4. Prior to second disbursement of scholarship funds, Business Office Managers will confirm the student's continued eligibility ELIGIBILITY CONSIDERATIONS: The WSS Committee will evaluate applications on the following criteria. Eligible candidates will: 1. Have a minimum of one year of employment (prior to application) with recommendation letter from Employer. a. Exceptions to the one year of employment may be made for single working parents at the sole discretion of the Campus President. Single parents who do not meet the minimum application requirement for proof of one year of employment may request an interview with the Campus President. If an interview is granted, the Campus President may 2022-2023 Garden Grove Catalog I Publication Date: May 20, 20231 Effective July 1, 2022 through June 30, 2023 38 determine from the interview to allow the single parent with less than one year of employment to apply for this scholarship. The interview is not a guarantee of award but Is only to determine if the applicant "may" apply, at which time the WSS Committee will review with other applications. 2, Have a minimum of one letter of recommendation from an employer 3. Express strong motivation, integrity, and desire to pursue their chosen healthcare career through a 80 word minimum "Statement of Commitment". 4, Meet all institutional and program -specific admissions criteria 5. Be enrolled to start at the first available class start date following the scholarship award notification 6. Completed scholarship application form CONTINUED ELIGIBILITY REQUIREMENTS 1. This is a first come, first serve scholarship so once the Campus limit is attained for the applicable year, this scholarship Is not available, 2. Students must graduate to remain eligible for the final disbursement a. If a scholarship recipient does not graduate, or withdraws from school, s/he loses continued eligibility and any award amounts not yet disbursed will be cancelled. 3• Continued eligibility is based on the school's stated attendance requirements and the student maintains a 3.0 GPA for the duration of the scholarship award. If attendance requirements and GPA requirements are not met, the remaining balance created due to the loss of scholarship. a. Students who do not meet the Continued Eligibility Requirements outlined above may not re -apply for the scholarship. 4• If approved by WSS Committee and all eligibility requirements remain intact, students who have withdrawn in good standing and subsequently re- enter within 18o days, will have their Working Student scholarship funding reinstated, less any prior disbursements. Education Costs Concorde will assist students in developing financial plans to pay for their education through a combination of student or family contributions, financial aid (if eligible), and finance plans. All students must sign a Retail Installment Contract for direct educational costs not covered by Title IV or agency funding. All payments are the full responsibility of the student and are payable as stated in the student's Enrollment Agreement and retail installment contract if applicable. Students may be required to make monthly payments while attending school. Payment amounts are based upon the program in which the student is enrolled and the amount of financial aid the student may be receiving. Any change in financial situation that may affect a student's financial aid or ability to make scheduled payments must be discussed with the Financial Aid Office and the Business Office. Failure to keep all payments current may result in withdrawal from the school, Student Tuition Recovery Fund The State of California established the Student Tuition Recovery Fund (STRF) to relieve or mitigate economic loss suffered by a student in an educational program at a qualifying Institution, who is or was a California resident while enrolled, or was enrolled in a residency program, if the student enrolled in the institution, prepaid tuition, and suffered an economic loss. Unless relieved of the obligation to do so, you must pay the state -imposed assessment for the STRF, or it must be paid on your behalf, if you are a student in an educational program, who is a California resident, or are enrolled in a residency program, and prepay all or part of your tuition. You are not eligible for protection from the STRF and you are not required to pay the STRF assessment, if you are not a California resident, or are not enrolled in a residency program. It Is important that you keep copies of your enrollment agreement, financial aid documents, receipts, or any other information that documents the amount paid to the school. Questions regarding the STRF may be directed to the Bureau for Private Postsecondary Education.1747 N, Market Blvd„ Suite 225, Sacramento, CA 95834, (916) 431-6959 or (888) 370-7589. To be eligible for STRF, you must be a California resident or are enrolled in a residency program, prepaid tuition, paid or deemed to have paid the STRF assessment, and suffered an economic loss as a result of any of the following: 1. The Institution, a location of the institution, or an educational program offered by the institution was closed or discontinued, and you did not choose to participate in a teach -out plan approved by the Bureau or did not complete a chosen teach -out plan approved by the Bureau, 2. You were enrolled at an institution or a location of the institution within the 120 day period before the closure of the institution or location of the Institution, or were enrolled in an educational program within the 120 day period before the program was discontinued. 3. You were enrolled at an institution or a location of the Institution more than 12o days before the 2022-2023 Garden Grove Catalog I Publication Date: May 20, 2023 1 Effective July 1, 2022 through June 30, 2023 39 closure of the institution or location of the institution, in an educational program offered by the institution as to which the Bureau determined there was a significant decline in the quality or value of the program more than 12o days before closure. 4. The institution has been ordered to pay a refund by the Bureau but has failed to do so. 5, The institution has failed to pay or reimburse loan proceeds under a federal student loan program as required by law, or has failed to pay or reimburse proceeds received by the institution in excess of tuition and other costs, 6. You have been awarded restitution, a refund, or other monetary award by an arbitrator or court, based on a violation of this chapter by an institution or representative of an institution, but have been unable to collect the award from the institution. 7. You sought legal counsel that resulted in the cancellation of one or more of your student loans and have an invoice for services rendered and evidence of the cancellation of the student loan or loans. To qualify for STRF reimbursement, the application must be received within four (4) years from the date of the action or event that made the student eligible for recovery from STRF. A student whose loan is revived by a loan holder or debt collector after a period of noncollection may, at any time, file a written application for recovery from STRF for the debt that would have otherwise been eligible for recovery. If it has been more than four (4) years since the action or event that made the student eligible, the student must have filed a written application for recovery within the original four (4) year period, unless the period has been extended by another act of law. However, no claim can be paid to any student without a social security number or a taxpayer identification number. Return of Title IV Funds Policy The Institution follows the federal Return of Title IV Funds Policy to determine the amount of Title IV funds the Student has received and the amount, if any, which needs to be returned at the time of withdrawal. Under current federal regulations, the amount of funds earned is calculated on a pro rata basis through 6o% of the payment period or period of enrollment. After the 60% point in the payment period or period of enrollment, a Student has earned s00% of the Title IV funds. The Institution may adjust the Student's account based on any repayments of Title IV funds that the Institution was required to make. Students who Withdraw from school or are withdrawn by the school prior to completing more than 60% of their period of enrollment or payment period for degree programs (a period of time for which students receive Title IV aid) will have their Title IV eligibility recalculated based on the percentage of the period of enrollment or payment period for degree programs attended. For example, a student who withdraws completing only 30% of the period of enrollment or payment period for degree programs will have "earned" only 30% of Title IV aid. The school and/or the student must return the remaining 70%. This policy applies to any student who withdraws or is withdrawn by Concorde Career College and receives financial aid from Title IV funds. The term "Title IV funds' refers to Federal Pell Grants, Federal Supplemental Educational Opportunity Grants (FSEOG), Subsidized Federal Stafford Loans, Unsubsidized Federal Stafford Loans, Federal Parent Loans for Undergraduate Students (PLUS), and Federal Perkins Loans. For purposes of the Return of Title IV Funds Policy, a student's withdrawal date is the student's last day of attendance. Title IV aid is earned in a prorated manner on a per diem basis up to and including the 60% point in the period of enrollment or payment period for degree programs. Title IV aid is considered i00% earned after that point in time, The percentage of Title IV aid earned is calculated in the following manner for all programs: Number of days completedby the. student* percentage of period of enrollment Number of days in the - or payment. period for degree programs completed period ofenrollment or payment period for degree programs* 'The total number of calendar days in a period of enrollment or payment period for degree programs and the number of days completed by the student will exclude any scheduled breaks of five days or more. The percentage of period of enrollment or payment period for degree programs completed will be the percentage of Title IV aid earned by the student. The percentage of Title IV aid unearned (i.e.. amount to be returned to the appropriate Title IV program) will be i00% less the percentage earned. Concorde Career College will return unearned aid from the student's account as follows: i. Unsubsidized Direct Stafford Loans (other than PLUS loans). 2, Subsidized Direct Stafford Loans. 3. Federal Perkins Loans (if applicable). 2022-2023 Garden Grove Catalog I Publication Date: May 20, 2023 1 Effective July 1, 2022 through June 30. 2023 40 4• Direct PLUS Loans. 5. Federal Pell Grants for which a return of funds is required, 6, Federal Supplemental Educational Opportunity Grants (FSEOG) for which a return of funds is required, Concorde will return the unearned aid within forty-five (45) days from the date the school determined the student withdrew, When the total amount of unearned aid is greater than the amount returned by Concorde Career College from the student's account, the student is responsible for returning unearned aid to the appropriate Title IV program as follows; 1, Unsubsidized Direct Stafford Loans (other than PLUS loans),' 2, Subsidized Direct Stafford Loans.' 3• Federal Perkins Loans (if applicable).' 4. Direct PLUS Loans.` 5. Federal Pell Grants for which a return of funds is required." 6. Federal Supplemental Educational Opportunity Grants (FSEOG) for which a return of funds is required" Loan amounts are returned in accordance With the terms of the promissory note, - Unearned federal grant amounts to be returned by the student Will be reduced by 50% Within forty-five (45)days of the date the school determined the student withdrew, the student will be notified in writing if he or she is required to return any federal grant aid (Federal Pell or FSEOG). The student is considered to be in an overpayment status. A student who owes a federal grant overpayment remains eligible for Title IV funds for a period of forty-five (45) days from the earlier of the date the school sends a notification to the student of the overpayment or the date the school was required to notify the student of the overpayment. If during the forty-five (45)-day period the student repays the overpayment to the school or signs a repayment agreement with the U.S. Department of Education, the student will remain eliglble for further Title IV funds, If during the forty-five (45)-day period the student fails to repay the overpayment or sign a repayment agreement with the US. Department of Education, the student Is considered to be in an overpayment status and, thus, ineligible for any additional Title IV aid until that amount is repaid. Cal Grant Refund Policy Effective: 05/19/2023 Cal Grant policies state that if a student is charged tuition that meets or exceeds the Cal Grant award, the Cal Grant award does not need to be adjusted based on a withdrawal or leave of absence, However, Cal Grant recipients may want to rescind their Cal Grant and notify the California Student Aid Commission of their leave or withdrawal in order to preserve their eligibility for a future term, Students can process a leave of absence request with the California Student Aid Commission online at wwwcsac.ca,aov and click the link "WebGrants4Students° In this case, the student would be responsible for covering the tuition balance on his/ her student account. If a student is dismissed or withdraws from school, all unearned Title IV funds will be refunded to the U.S, Department of Education, and any unearned funds will be returned to Cal Grant or State Funds and lastly, to Private Loans accordingly, Refund Procedures for Non -Title IV Financial Assistance Refunds for state aid programs and applicable third - party funding agencies (e,g„ Veterans Administration, WIA, etc.) will be calculated as stated in the Cancellation & Refund provisions published in this catalog and in the student's Enrollment Agreement, Any state or third -party funding agency refund due will be calculated based on the agency contract or guidelines. 2022-2023 Garden Grove Catalog i Publication Date; May 20, 2023 i Effective July 1, 2022 through June 30, 2023 41 Student Information & Affairs Annual Security Report The school publishes the policies and procedures for reporting crimes, as well as the types of crimes that have been committed on or near the campus, in the Annual Security Report. This publication is distributed annually to all students and is available at any time from a school administrator or on the school's website. Canceled Class Policy When a scheduled class is canceled for unforeseen reasons (e.g., inclement weather, power outage, etc.), the class will be made up before the end of the term in which the cancellation occurred. If students are unable to attend the rescheduled class, they will be marked absent, and the Student Attendance Policy will apply. In the event of unfavorable weather conditions, classes may be canceled at the discretion of the Campus President. Students will be notified through local television and radio stations and on social media. Graduate Employment Placement services are available at any Concorde Career Institute/College, owned by Concorde Career Colleges, Inc. The Graduate Employment staff will assist students in their career search throughout and upon successful completion of studies by offering information on career opportunities, temporary assignments, resume preparation, and guidance in interviewing techniques. Professional development seminars are conducted throughout each program to assist students In developing their interpersonal skills. The following services are included: career overview at orientation, pre- and post -interview techniques, personalized skills matching, one-on-one resume review, career progression tips and completion certificates for professional portfolios. Concorde does not guarantee employment for its graduates. Graduates are considered to be partners with Concorde In their career search, Graduates are expected to maintain consistent communication with their graduate employment team during theirjob search. This procedure keeps the school informed of a graduates employment status and allows the school to keep the graduate current with career opportunities. Drug & Alcohol Abuse Policy Concorde Career College ("Concorde") supports and endorses the Federal Drug -Free Workplace Act of 1988 and the Drug -Free Schools and Communities Act amendments of 1989. The unlawful manufacturing, distribution, dispensation, possession, or use of alcohol, marijuana, or any controlled substance by an employee or student on Concorde's property or as part of any Concorde activity is prohibited. Any student or employee of Concorde found to be using, possessing, manufacturing, or distributing alcohol, marijuana, or any controlled substances in violation of the law on Concorde property or at Concorde events shall be subject to disciplinary action. For employees, the school will take appropriate personnel action for such infractions, up to and including dismissal. Students who violate this policy will be dismissed and are not eligible for readmission. For purposes of this policy, "conviction" means a finding of guilt (including a plea of nolo contendere) or imposition of sentence or both by any judicial body charged with the responsibility of the federal or state criminal drug statutes. Health Risks Abuse of alcohol and use of drugs is harmful to ones physical, mental, and social well-being. With excessive drug use, life becomes centered on drugs to the exclusion of health, work, school, family, and general well-being. Accidents and injuries are more likely to occur If alcohol and drugs are used. Alcohol and drug users can lose resistance to disease and destroy ones health. Increasing tolerance developed by the user complicates the effects of drug use. This tolerance may be psychological, physiological, or both and may lead to greater danger of overdose. Alcoholism takes a toll on personal finances, health, social relationships, and families. Abuse of alcohol or use of drugs may cause an individual driving a motor vehicle to injure himself or herself or others and may subject the person to criminal prosecution. The following summarizes the effects and dangers of the major categories of drugs: Amphetamines: Physical dependency, heart problems, infections, malnutrition, and death may result from continued high doses of amphetamines. Narcotics: Chronic use of narcotics can cause lung damage, convulsions, respiratory paralysis, and death. Depressants: These drugs, such as tranquilizers and alcohol, can produce slowed reactions, slowed heart rate, damage to liver and heart, respiratory arrest, convulsions, and accidental overdoses. Hallucinogens: These drugs may cause psychosis, convulsions, coma, and psychological dependency. 2022-2023 Garden Grove Catalog I Publication Date: May 20, 20231 Effective July 1, 2022 through June 30, 2023 42 Counseling, Treatment or Rehabilitation Programs The administration of Concorde maintains a list of hospital and community agencies available to assist employees and students seeking alcohol and drug counseling and treatment. Employees and students who have a substance - dependency problem are strongly encouraged to obtain counseling and treatment. Anyone seeking additional information about health problems and treatment related to alcohol and drug problems can contact the Campus President or Human Resources. Requests for assistance will be held in complete confidentiality and will be provided on a need -to -know basis only, Penalties A student suspected of the possession, sale, manufacture, use, or distribution of a controlled substance, may be suspended from the student's program of study during the Investigation and may become ineligible for continued participation in the Higher Education Act (HEA), Title IV Student Assistance Programs, If convicted, the student's relationship with Concorde will be terminated, and the student may lose the ability to participate in the HEA, Title IV Student Assistance Programs, A student who violates any provision of this policy shall be subject to appropriate disciplinary action to include dismissal from Concorde. A student who is dismissed is not eligible for readmission, In addition, any student or employee who violates the standards of conduct as set forth In this policy may be subject to referral for prosecution. Health Requirements Health Services The school does not provide health services on campus other than making available immunizations at scheduled times. Immunizations: Clinical/externship sites require various vaccinations prior to participation in a clinical/externship rotation, Concorde offers these immunizations during on -campus health clinics at no cost. The immunization requirements are based on general requirements for working in a healthcare setting and may change without notice. If students are unavailable during scheduled immunization times, it is the students' responsibility to ensure compliance with immunization requirements at their own cost, If a student declines any of these Immunizations, Concorde cannot guarantee placement at a clinical/externship site. In these cases, the student may be required to complete additional health facility -specific documentation, including waivers. Under no conditions can Concorde guarantee employment, Health Insurance Coverage: The externship/ clinical sites do not provide health Insurance coverage for students, All students are covered by accident and liability Insurance policies while In school or on clinical rotation. This policy does not automatically pay for all medical expenses due to school -related accidents. It is designed to work together with the insurance the student may already have, A student is required to meet with the Program Director regarding the processing of a claim. None of the programs provide health insurance as part of the tuition fee. Health insurance is the sole responsibility of the student. Health Conditions: It is the responsibility of the student to inform the appropriate instructor(s) of any physical or mental condition that could Interfere with the safety of the student and/or patient while at the externship/clinical site. While ill, it is the responsibility of the student to notify the Program Director, the Director of Clinical Education (DCE)/Clinical Instructor/Extern Coordinator and the externship/clinical site. Students are not permitted to attend class or clinical with a communicable disease. General Information Accessibilitv for Disabilities The buildings are designed to be accessible to the disabled. Spaces are clearly marked and are reserved for disabled students, staff, and faculty. Cars parked in these designated areas without the proper identification will be towed. Cellular Phones Students may not use cell phones for personal reasons in the classroom unless approved by the instructor, Commencement Ceremonies To be considered a Concorde graduate, students are required to successfully complete all program requirements, This Includes all phases of their didactic training as well as their externship and/or clinical education. Participation in commencement ceremonies does not constitute official graduation. All requirements as stated in the school catalog must be fulfilled prior to conferment of graduate status. To be eligible to participate in the official commencement ceremonies, graduates must be current on all financial obligations at the time of commencement, (For details regarding graduation requirements, see "Graduation Requirements" In the "Academic Standards" section.) 2022-2023 Garden Grove Catalog I Publication Date: May 20. 2023 i Effective July 1, 2022 through June 30, 2023 43 Community Activities Concorde participates in community activities and encourages students to become active community members. Students are encouraged to notify the Campus President, Academic Dean or Director of Student Affairs of any upcoming activities in which they would like the school to participate. Customized Training Concorde Career College offers customized training and technical assistance to employers on a contractual basis. Specialized curriculum and consultant services can be provided for business -specific needs. Day Care Services Children are not permitted in any class, nor are they allowed on school premises while a parent or guardian is attending class. For information regarding day care services available to students at a reasonable cost, students may contact the Student Affairs department. Many area day care centers understand the need for quality care at a reasonable cost while pursuing educational goals, and the school maintains a list of those centers. Eating &Smoking Students are welcome to pause, relax, eat and drink in the student lounge. Smoking, in all forms (e.g„ cigarettes, e-cigarettes), and chewing tobacco are not allowed in the building. If students wish to smoke or chew tobacco, they may do so outside of the building in designated areas. Absolutely no food or beverage are allowed in the labs, Absolutely no food or beverage are allowed in the classrooms unless approved by the campus administration, Emeraencv Telephone Numbers Each student must provide the school with one or more telephone numbers where a family member may be reached in an emergency. Only in the case of an emergency will a student be called out of class to take a telephone call. Institutional nformatigD Dissemination Federal regulation 34 CFR 668,44 requires Concorde to designate an employee or group of employees who shad be available on a full-time basis to assist enrolled or prospective students in obtaining information on the following topics: Financial assistance information, Tuition and costs, withdrawal and refund policy, academic progress, facilities, faculty, and school approvals. Completion and retention rate calculations, Institutional Security Policies. If a student has any questions, he or she should see one of the following personnel: Campus President, Director of Admissions, Financial Aid Director or Academic Dean. Insurance Concorde provides students with accident insurance that covers injuries due to an accident that occurs while attending or participating in a Concorde -supervised and sponsored activity. The policy is intended to supplement the students' own insurance, and it requires students to submit a claim to their own insurance carrier first (if they have insurance). The insurance has a $5,000 limit on covered benefits. For clarification, students should check with the Campus President. International Student Services Concorde does not admit students based on student visas because Concorde does not participate in the SEVIS program, Language of Instruction All classes at Concorde are conducted in English. No English language services are provided. All students must be able to demonstrate the English language proficiency of a U.S. high school graduate by passing the applicable Wonderlic entrance exam, as indicated on page 8 of this Catalog. Lost Books & Supplies Textbooks and curriculum materials are provided for all students; however, lost books are the students responsibility to purchase at cost. Students will be expected to furnish such Incidentals as paper, notebook, pencils and pens. Maximum Class Size Classes are generally limited in size not to exceed 30 students per laboratory or lecture session. Specific programmatic requirements are addressed in the program section of this catalog. Vocational Nursing classes are not to exceed: 45 students EPaff kin Parking is provided for students, Students park in the parking lot at their own risk. Concorde is not responsible for any damage or loss. Personal Belonainas Purses, clothes, books, etc„ should not be left unattended, as the school does not assume responsibility for loss or theft. 2022-2023 Garden Grove Catalog I Publication Date: May 20, 2023 1 Effective July 1, 2022 through June 30, 2023 44 Personal Data Changes Any change of name, address, email or telephone number must be reported to the Registrars office as soon as the change occurs. Emergency information should be kept current at all times. Refresher Trainin Concorde offers limited refresher training to its graduates, A graduate may apply for refresher training at any Concorde Career College/Institute offering similar classes, Graduates may be accepted for refresher training (excluding externship) on a space -available basis. The graduate must be in good standing with the Business Office. No tuition will be charged; however, there will be a fee for each class/term or partial class/term, The graduate must have or purchase current text(s), workbook(s), and/or uniform(s) as required. The graduate is required to adhere to current school policies governing attendance and dress. Student Affairs Concorde associates make every effort to maintain close communication with their students. Students have access to faculty and administrative staff for both vocational and academic advising. Students experiencing personal problems that require professional advising will be referred to the appropriate agencies. Student Housing Concorde does not assume responsibility for student housing, does not have dormitory facilities under its control, nor does it offer student housing assistance, Living accommodations are available within a convenient distance of the school, and, according to rentals.com, rental properties start at approximately: $950 per month Student Injuries Students injured while attending school, participating in a school -supervised function, or in transit to or from supervised school activities are to report immediately to the instructor who will accompany the student to the Campus President. If necessary, immediate emergency procedures will be implemented, and a member of the staff or faculty will accompany the student, in the absence of a parent, guardian or spouse, to the appropriate medical facility. Refer to the "Insurance" section In this catalog for more Information.. Student Complaint & Grievance Policy Effective: 06/19/2020 Students are encouraged, at all times, to communicate their concerns to members of the faculty and administration. If a situation arises in which a student has a complaint or grievance the student is to adhere to the following procedure; 1. Within 72 hours: Discuss the matter With his or her instructor, if applicable. If not resolved, 2. Within the following 72 hours: Discuss the matter with the Program Director. If not resolved, 3• Within the following 72 hours: Discuss the matter with the Academic Dean, 4• Within the following 72 hours: Discuss the matter with the Campus President/Director. If a student is still unable to resolve the issue, a written grievance statement along with supporting documentation may be submitted to the Campus President. The written statement should include the details of the student's issue, a summary of the conversations the student had with individuals while following the above procedure, and an explanation as to why the student believes the issue remains unresolved The Campus President will schedule a grievance committee meeting within three business days of receipt of the written grievance. Students are required to appear before the grievance committee, The Campus President will inform the student of the time and place to appear before the committee. The grievance committee has the responsibitity of reaching a decision that is in balance with the best interest of both the student and the college. Students will be notified in writing within three business days of the committee's decision. Legal representation is not permitted since a grievance committee meeting is not considered a legal proceeding. Further, students have the right to report any apparent inconsistencies with the application of the Student Complaint & Grievance Policy outlined in the school catalog. The request must be completed in writing and submitted to Concorde's Campus Support Center Student Affairs Department at: studentaffairsca)concorde edu. The request must include a summary of the student's grievance and any details and supporting documentation of the student's conversation with campus staff regarding the grievance, and it must describe how the campus management of the grievance procedure was inconsistent with the school catalog. The Student Affairs Department will research the student's report as deemed appropriate, including requesting additional information from the student as needed, and render a final decision that Is binding. The student will be notified in writing of the decision, Any questions a student may have regarding this catalog that have not been satisfactorily answered by the Institution may be directed to the Bureau for Private 2022-2023 Garden Grove Catalog I Publication Date; May 20, 2023 1 Effective July 1, 2022 through June 30, 2023 45 Postsecondary Education at 1747 N. Market Blvd., Suite 225, Sacramento, CA 95834 or P.O. Box 980818, West Sacramento, CA 95798-o8i8, www booe ca aov, (888) 370-7589 or by fax 916-263-1897 A student or any member of the public may file a complaint about this Institution with the Bureau for Private Postsecondary Education by calling (888) 370-7589 or by completing a complaint form, which can be obtained on the bureau's internet web site (www.baoe ca oov). Additional Student Grievance Options Effective: 01/04/2022 Accrediting Commission of Career Schools and Colleges (ACCSC) Student Complaint Procedure Schools accredited by the Accrediting Commission of Career Schools and Colleges must have a procedure and operational plan for handling student complaints. If a student does not feel that the school has adequately addressed a complaint or concern, the student may consider contacting the Accrediting Commission. All complaints reviewed by the Commission must be in written form and should grant permission for the Commission to forward a copy of the complaint to the school for a response. This can be accomplished by filing the ACCSC Complaint Form. The complainant(s) will be kept informed as to the status of the complaint as well as the final resolution by the Commission. Please direct all inquiries to: Accrediting Commission of Career Schools & Colleges 2101 Wilson Boulevard, Suite 302 Arlington, VA 22201 (703)247-4212 www accsc ora I compiaintsaa accsc ora A copy of the ACCSC Complaint Form is available at the school and may be obtained by contacting complaintsna accsc org or at https //www accsc ora/ Student-Corner/Complaintsasip . A student in the Dental Hygiene program may direct an unresolved complaint to: Commission on Dental Accreditation 211 East Chicago Avenue Chicago, IL 60611 312-440-4653 www.ada,gLq/Qoda A student in the Dental Hygiene program may also direct an unresolved complaint to: Dental Hygiene Board of California 2005 Evergreen Street, Suite 2050 Sacramento, CA 95815 916-263-1978 wwwdhbc ca aov A student in the Physical Therapist Assistant program may direct an unresolved complaint to: Commission on Accreditation in Physical Therapy Education 11n North Fairfax Street Alexandria, VA 22314 703-706-3245 www.caoteonline ora A student in the Respiratory Therapy program may direct unresolved complaints to: Commission on Accreditation for Respiratory Care 264 Precision Blvd Telford, TN 37690 USA Telephone:817-283-2835 Fax:817-354-8519 wwwcoarc com A student in the Vocational Nursing program may direct an unresolved complaint to: Board of Vocational Nursing and Psychiatric Technicians 2535 Capitol Oaks Drive, Suite 205 Sacramento, CA 95833 g16-263-7800 Student Guidance & Advising Concorde makes every effort to maintain close communication with its students, Students have access to faculty and administrative staff for both vocational and academic advising. Students experiencing personal problems that require professional counseling will be referred to the appropriate agencies, Assistance is available for students who require individual tutoring in order to raise their grades to a passing level. Students who simply wish to further enhance their own clinical or theoretical knowledge may also take advantage of this service. Students should contact their Instructor, Program Director, or Academic Dean for further details. Changes In keeping with the school philosophy of remaining responsive to the needs of students and employers, the school reserves the right to make modifications and schedule changes without additional charges to the student and within regulatory guidelines. 2.022-2023 Garden Grove Catalog I Publication Date: May 20, 20231 Effective July 1, 2022 through June 30, 2023 46 Academic Information Clinical Experience/Externship Effective: 09/09/2021 Certain programs require students to serve a clinical experience/externship in the office of a physician, dentist, hospital, clinic, or long -term -care facility during, near the end or upon completion of academic training. The Director of Clinical Education (DCE)/Clinical Instructor/Extern Coordinator wilt arrange all clinicals/ externships. The clinical/extern site is under no obligation to employ the student following completion of the clinical/externship. During the clinical experience/externship, students are given the opportunity to put their classroom and laboratory training Into practical application under actual employment conditions, While on clinical/externship, the student is under the supervision of a Clinical Instructor/Extern Coordinator or school faculty. Any absence incurred during the clinical experience/ externship must be reported to the Program Director, the Clinical Instructor/Extern Coordinator, DCE and the Clinicat/Extern Site Supervisor/Preceptor. Clinical experience/externship must begin immediately upon assignment following classroom completion. All program and catalog requirements apply, including dress code, name tags, drug use, etc. Additionally, students must abide by the rules and regulations of the site to which they are assigned. This includes rules governing confidentiality of medical records and reports to conform to the Health Insurance Portability and Accountability Act (HIPAA). While on clinical experience/externship, students must comply with the following clinical/extern regulations: 1. The school will assign students to a clinical/ externship site. Students may not turn down a clinical/externship. The school cannot guarantee a particular facility or geographical location; however. Concorde will consider the student's request when making assignments. Students are not permitted to complete their clinical/externship experiences at current employers or sites where family members may have direct Influence over students clinical or externship experiences. 2. Students must work the same hours as employees at their assigned site. Some programs require 12-hour shifts and may be completed days, nights, and weekends to obtain the desired clinical skills. Depending upon state laws, a certain amount of time is required for lunch. Lunch time is not included In the total clinical/externship hours. 3. Clinical/externship is a part of the student's education. Students will not be paid and may be withdrawn from the program if the facility reports that they were asking for or receiving pay. 4 Clinical/extern sites may require that students be vaccinated/immunized for various diseases, be tested for drug usage and/or be checked for any criminal background prior to accepting them. 5. Students must meet the objectives on the clinical/ externship checkoff and their midpoint evaluations. An unsatisfactory evaluation from the healthcare facility may require the student to serve an extra clinicaVexternship period, return to school for further training, or result in his or her withdrawal from the school. Poor performance or removal from a clinical site may result In withdrawal from the program. 6. As part of the externship requirements, students are responsible for completing and submitting forms and documents as required. Students are responsible for accurate and prompt recording of work hours as well as submitting time to the campus as instructed. Respiratory Therapy students must sign in and out using DataARC documenting software, All procedures performed must be logged in DataARC per program policy. Midterm evaluations (for programs requiring them) must be completed and submitted to the school at the halfway point of the externship. It is the student's responsibility to ensure that the healthcare facility has completed and signed all evaluations and time verification sheets and that the Academic department has received them upon completion of his or her externship. 7. It is the student's responsibility to attend scheduled meetings, including site interviews, before and during his or her clinical/externship. Students may be required to return to the campus during their clinicaVexternship at the direction of their Clinical Instructor/Extern Coordinator or Program Director, 8. Students are expected to behave in a professional manner at all times. Any conduct that reflects discredit upon the student, the school, or the site wilt subject the student to withdrawal from the school. g. If a student is going to be late or absent, he or she must notify the healthcare facility and the Clinical Instructor/Externship Coordinator. Violation of attendance policy will result in probation or withdrawal from school. 10, Students should immediately notify their Clinical Instructor/Extern Coordinator/DCE if any problems are encountered during clinical/ externship: personality conflicts, illness, etc. (Students must never walk off the site, for any reason, without first notifying their Clinical Instructor/Extern Coordinator or Program Director.) 11. Tuition payments must be kept current. 12. If a student is dismissed from a clinical/externship site, the Program Director will evaluate the circumstances of his or her dismissal, and a decision will be made regarding his or her status as a student. The student may be withdrawn or dismissed from school at that time. If the student is 2022-2023 Garden Grove Catalog I Publication Date: May 20, 2023 1 Effective July 1, 2022 through June 30, 2023 47 allowed to continue his or her clinical/externship and is dismissed from another site, he or she will be withdrawn from school. Students who are dismissed from clinical/externships will be required to repeat the entire clinical/externship. Students may be required to travel up to 200 miles away from campus to attend clinical assignments, depending on programmatic requirements. Specific information regarding travel distance to clinical assignments will be provided to students during the enrollment process, Students are responsible for their own travel to and from clinical assignments and must plan accordingly. Criteria for Assessing Student Performance While on Externship Students must demonstrate passing scores in all courses, including practical written exams and hands-on lab exams, prior to being assigned an externship. During the externship course, each student will be evaluated in the areas of professional performance and appearance, attendance, and practical skills. To complete the externship successfully, a student must satisfactorily perform each procedure outlined in the training plan and demonstrate satisfactory work habits. If, when evaluated, the extern is unable to perform certain procedures properly, the student will be required to return to campus for additional training in the unsatisfactory areas. During the externship course, the student may be required to return to campus for weekly scheduled meetings to provide continued interaction with the Extern Coordinator, If the student's work habits are unsatisfactory on the first evaluation, the coordinator will confer with the student at that time. If work habits are still unsatisfactory at the end of the externship period, the student may be required to serve an additional externship. A student may repeat the externship only once. If failure of the externship occurs twice, the student will be withdrawn from the program. The externshlp evaluation scale Is as follows: 3 Student knows the underlying principles and carries out procedures skillfully and accurately. 2 Student performs procedures with a fair degree of accuracy. 1 Student performs most procedures but requires guidance and supervision. 0 Student is unable to perform procedures even with guidance and supervision, x Procedure was not observed or performed. Student Records Effective. 08/24/2020 The Registrars office maintains academic records of all coursework completed at the school, and they are maintained on campus for five years. Academic transcripts are maintained indefinitely. Transcripts are released only after receipt of a signed, written request from the student. Transcripts issued to the student are marked "Issued to Student" Students are allowed one official transcript at no charge. Afee will be charged for each additional transcript. Records on Hold Effective: 08/24/2020 Academic records may be placed on hold for any of the following reasons; • A financial obligation to Concorde Career College; • Failure to return Learning Resource Center materials or school equipment; or • Default on a federal student loan. Until the hold is removed, individuats will not be allowed to: Restart school from a withdrawal status Appeals to this policy may be made to the Campus President in writing. The Campus President will notify the student in writing regarding the outcome of the appeal. Academic Units of Credit One semester credit hour equals 45 units (and one quarter credit hour equals 30 units), comprised of the following academic activities: One clock hour in a didactic learning environment - 2 units One clock hour in a supervised laboratory setting of instruction -1.5 units One hour of externship = 1 unit One hour of out -of -class work and/or preparation for the didactic learning environment or supervised laboratory setting of instruction that 2022-2023 Garden Grove Catalog I Publication Date: May 20, 20231 Effective July 1, 2022 through June 30, 2023 48 are designed to measure the student's achieved competency relative to the required subject matter objectives - 0.5 unit Financial Aid Units of Credit Effective; 07/01/2021 Concorde measures programs In either semester credit hours or financial aid units of credit. For financial aid eligibility and disbursements, the school uses the system of clock hour to credit hour conversion established by the US, Department of Education. One credit Is equal to 30 clock hours, Measure of Program Duration The ending date or graduation date from a program is a "scheduled" graduation date. In-service days, holidays, and other unscheduled events that could cause interruptions in scheduled training may influence the actual calendar Length of a program, Withdrawal Policy Student -Initiated Withdrawal Effective:04/21/2023 Students who wish to withdraw may do so by contacting the Academic Dean or Program Director via telephone, mail, or preferably In person. The withdrawal date will be the student's last date of attendance. A student who withdraws during the first seven calendar days of a grading period will not have that course(s) recorded on his or her transcript. A student who withdraws after the first seven calendar days of a grading period will receive a grade of "W". This is not calculated in his or her cumulative grade point average (CGPA). The credits will count toward attempted credits. The student will be provided with exit interview forms. There are financial and/or financial aid implications for withdrawing. Please consult with the Financial Aid and/ or Business Office to determine how withdrawal will impact your student account. Withdrawal for Violation of School Poky The school may withdraw a student from his or her program of study for violation of published school policy. If a student withdraws from school without notifying the school, the withdrawal will be effective from the last date of attendance, If the student is withdrawn for violation of published school policy, the withdrawal date will be the last date of attendance. A student who has been withdrawn during the first seven calendar days of a grading period will not have that course(s) recorded on his or her transcript. A student who has been withdrawn after the first seven calendar days of a grading period will receive a grade of "W;' which is not calculated in his or her cumulative grade point average (CGPA). The credits will count toward attempted credits, Course Drop/Add Polite The Drop/Add period for each term is 7 calendar days. A student who does not attend a course or whose last date of attendance (LDA) in a course is within the Drop/ Add period may be voluntarily or involuntarily withdrawn from the course without academic or financial penalty. A student who does not post any attendance in a course in the first 14 calendar days after the start of the term will be unregistered from the course and not receive a grade for the course, Course Withdrawal Policv Effective: 04/21/2023 A student withdrawing or being withdrawn from a course who has posted attendance after the Drop/Add period will receive a grade of "W', Withdrawing from a course may impact a student's eligibility for Financial Aid. Please speak with a Financial Aid Representative to discuss your individual account. Program Changes A student who wishes to change programs may do so at any time prior to starting classes. A student changing programs after starting classes will be evaluated according to the school's refund policy, Program Monitoring Concorde makes critical comparisons between the content of its programs and the needs and demands of business and industry by monitoring feedback from local agencies, the program advisory committee, test results, graduates, and employers. The instructors communicate closely with industry personnel to keep program objectives and content current. Dress Code Effective date: 08/01/2022 Students are preparing for careers and should develop the habit of wearing appropriate attire. Students are required to wear the designated school uniform in class and on externship or clinical experience unless directed otherwise, Clinical/externship sites may require students to wear white shoes. Students are responsible for meeting dress code requirements for the site. A student's personal appearance must be appropriate at all times when the student is in school uniform. The general requirements are as follows: 2022-2023 Garden Grove Catalog i Publication Date: May 20, 2023 1 Effective July 1, 2022 through June 30, 2023 49 Uniforms will vary by program. Uniforms or scrubs must be clean, wrinkle -free and well -fitted. Pants and dresses must be proper length. No outerwear is permitted in the classroom except for a lab coat or sweater as established by school/ program standards, Shoes must be leather or vinyl and OSHA compliant, closed -toed, closed heel. Students must keep their shoes clean and polished. Underclothing Is to be worn white in uniform. Undergarments must not be visible. The ID badge is part of the uniform and must be visible at all times, College -approved tab coats may be worn over the regulation uniform, T-shirts or turtlenecks may be worn under scrubs, but they must be tucked in, T- shirts or turtlenecks must be removed in the lab if they become a safety hazard. Jewelry may not be worn with the uniform, except for one pair of small stud earrings, one ring (e.g., wedding and/or engagement ring, class ring) and a watch, Dangling earrings, hoop earrings, or multiple earrings will not be permitted. A single necklace that does not dangle may also be worn. For safety reasons, no jewelry may be worn under protective gloves. Jewelry used In body/tongue piercing other than the earlobe is not acceptable. Medical identification worn as a bracelet or necklace is acceptable. Hair must be of a natural hue, neatly combed, clean, and pulled away from the face, so that it does not hang in the face when bending over during lab/clinical activities. No head covers, including beads or Jewels interwoven into the hair are to be worn. All religious head coverings must be approved by the Academic Dean. Fingernails must be kept short, clean, and neatly manicured. No polish, acrylic nails, overlays, or any synthetic enhancements to the natural nails. Proper daily hygiene, including the use of antiperspirant and mouthwash, is essential because students work very closely with others. Cologne and perfume should not be worn, Many healthcare facilities mandate coverage of tattoos, and students may be asked to leave a clinical or externship site if tattoos are visible. In order to ensure we are preparing you for the work environment of your chosen field. Concorde requires that students make a reasonable attempt to cover all tattoos. Eyelash extensions are prohibited. Failure to comply with the above expectations may result In dismissal from the classroom, externship, and/or clinical site. Licensure Payment Policy Concorde is committed to preparing students with the skills and knowledge necessary to become entry-level practitioners in their field of study. Some of the programs offered by Concorde have employment outcomes where passage of a professional certification, Licensure or registry examination may be required for employment or that will enhance potential employment opportunities. Concorde will pay exam fees for graduates of these programs based on the eligibility requirements below. Please discuss with your Program Director which exams are relevant to employment in your field of study and the requirements for successfully demonstrating examination preparedness. Eligibility is determined by the graduate's completion of the following; Receive approval from the Program Director, Academic Dean or Campus President before testing. Take the exam within two months of graduation, or take the first available exam opportunity for those exams offered only on a periodic schedule. Meet all Concorde graduation requirements. Demonstrate that the student is prepared to sit for Licensure by completing a "green Light" process at the campus, If a second attempt is necessary due to first-time failure, all of the following must be met: Evidence of a valid benefit to the student and college, such as meeting or exceeding programmatic Licensure pass rate standards and/ or graduate employment rate standards; Campus President approval; Proof that the graduate sat for, and completed, the first-time exam(s); Submission of exam scores from the student's first exam attempt; Successful completion by the graduate of a remediation program approved by both the campus -level Program Director and Concorde's Vice President of Academic Affairs or designee. Registration and certification requirements for taking and passing these examinations are not controlled by Concorde, but by outside agencies, and are subject to change by the agency without notice, Therefore. Concorde cannot guarantee that graduates will be eligible to take these exams, at atl or at any specific time, regardless of their eligibility status upon enrollment, 2022-2023 Garden Grove Catalog I Publication Date; May 20, 2023 I Effective July 1, 2022 through June 30, 2023 50 Distance Education/ Online Concorde supports the educational needs of the busy adult learner, delivering some courses in an online format. Online classes are not intended as easy substitutes for learning on campus. Students will find that learning online can be as challenging and rewarding as attending on -campus but allows the flexibility of determining when learning is convenient. Although time Is flexible, attendance and participation is expected and monitored. The convenience of online courses allows students to work on assignments and participate in class discussions as their schedules permit within specified timeframes, Learning Is achieved through both individual inquiry and collaboration. Each course encompasses a variety of different graded learning activities. Students enrolled In online classes and programs are expected to be capable of using a computer to complete some or all of their coursework and be familiar with accessing Internet resources, In addition, they must have access to a reliable computer and high- speed Internet connection sufficient to complete their coursework, Students are also welcome to utilize the Concorde computer labs and/or the Learning Resource Center (LRC) to complete coursework, Online courses utilize the Canvas Learning Management System (LMS), a secure, web -based platform that employs multimedia technologies and is accessible 24 hours per day via Internet access. Prior to enrollment, prospective students will be required to complete an online assessment of their readiness to successfully complete their education in an online environment, The campus may require the student to participate in an orientation as well as online sessions at the campus. To complete online courses using the Canvas Learning Management System (LMS), students should refer to the following links to be sure they are using appropriate computer systems. Students also must have an Internet provider with reliable service, Computer Specifications https://community.cai3vastrns.com/ docs/DOC-20Fg Browser Requirements https //Qommunitycanvastms.com/"` docs/DOC-1284 Some courses may only be offered in a distance education format. Please refer to the Admissions Representative or Academic Dean for course schedules. Attendance Requirements Online education affords students great flexibility in managing their time. However, academic success requires that students engage in learning activities regularly and participate in meaningful interactions with faculty and fellow students, Specific daily attendance is not required for online courses, as it would be on a campus. Students are required, however, to log into their class regularly and submit assignments in a timely manner, or they may risk being withdrawn for lack of attendance, For each course, initial attendance is recorded when a student logs into his or her class and completes a learning activity, Students who only view the syllabus but make no other substantive participation for the rest of the course are not considered enrolled. Attendance in subsequent weeks is recorded by a student completing a learning activity. The act of logging in each week does not constitute attendance; the student must participate by either engaging in the discussion board or submitting a graded assignment to be considered present for that week. Once a student has logged into his or her class and completed a learning activity or assignment, he or she is considered officially enrolled in the course and expected to complete the entire course. Failure to post attendance for two consecutive weeks may subject the student to immediate withdrawal. Coursework is assigned weekly. Students are expected to complete assignments according to the course outline. (Refer to the "Make -Up Work" policy for submitting missed coursework.) Students must show attendance within the first three days of the course, or they are subject to withdrawal from the course, Learning Activities Online students use the Canvas Learning Management System (LMS) to view video content, receive and submit project work and assignments, take assessments, quizzes and tests, communicate with instructors and classmates, and review course progress and grades, In keeping with the modality of online learning much of the content will be delivered either with e-books or digital content. Successful online learning requires the student to be an active participant in all learning activities. Learning activities will vary by course but may include: discussion thread posts exams, quizzes and assessments case studies group interactive assignments other graded assignments All learning activities associated with a course will be clearly outlined on the syllabus page within each Canvas course. Attendance is recorded when the 2022-2023 Garden Grove Catalog I Publication Date; May 20, 2023 1 Effective July 1. 2022 through June 30, 2023 51 student submits any learning activity. Students must contribute weekly to the discussion forums. Deadlines are established differently based upon the length of each term. Concorde offers online courses and programs in four -Week and io-Week terms. Four -Week Terms Due dates are established according to the day of the Week the term starts. Weekly modules always begin at 12:oo a.m. CST and end at 11:59 p.m. CST. Courses last for four weeks or 20 weekdays. This is divided into four modules within the online course. Each module is five class days in length and does not include weekends. Initial discussion board posts are always due on the third class day of the weekly module. Assignments, assessments and discussion board responses are due on the fifth or last class day of each weekly module. Ten -Week Terms Courses are 10 weeks in length, and the weekly module will always start on Monday (12:oo a.m. CST) to Sunday (i1:59 p.m. CST). Initial discussion board posts are due not later than every Wednesday (=59 p,m, CST), and assignments, assessments and discussion board responses are due by Sunday (11:59 p,m. CST). Students who are considered officially enrolled in the course but do not fulfill all of the coursework required will receive a grade based on the assignments they have completed. Faculty/Student Interaction & Academic Advising Faculty/student interaction is critical for student success in an online environment. Online methods of interaction include online lectures, email, document sharing, and threaded discussions, Faculty members review and respond to student requests within a 24-hour time period. Ground students who have opted to take some of their General Education courses online receive the same benefits as fully online students in regard to faculty interaction. However, student advising during midterms and finals will be the responsibility of the campus at which the student is enrolled. Student Services Effective: 07/19/2021 Students enrolled in online courses, whether they are fully online or ground students taking select General Education courses, will be given support and services. Ground students will be provided services directly through their home campus. Each campus has a designated "Online Success Coach" (OSC) Who Will be provided Weekly reports for high -risk students and can provide basic troubleshooting Within the Learning Management System (LMS). The OSC can also refer the student to the Director of Student Affairs located on campus. Fully online students Will have student support access through the Dean of Online Operations. The Dean will provide support to students who may be high -risk, typically via telephone or email, and may also assist students by involving other campus associates, Learning Resources Concorde Career Colleges, Inc., subscribes to multiple databases from Gale Cengage Learning, which is available to all students through the Canvas Learning Management System (LMS). Included in these materials are over 20,000 titles with peer -reviewed full text articles exceeding 8,000 as well as ebooks, experiments, projects, and images. Many of the students' immediate research questions can be met by using these online reference sources. The user-friendly web interface has information from leading medical journals, encyclopedias, newspapers, newsletters, and pamphlets, Learning Outcomes Learning outcomes for online coursework are the same as on- ground coursework. Graduation Requirements Students taking online courses must meet the graduation requirements for their chosen program of study Health Screens Students enrolling in programs where health screens are required will be provided with a list of required immunizations, Students will be required to provide proof of immunization prior to beginning clinical rotations. Uniforms Students enrolling in programs where uniforms are required for clinical rotations are responsible for providing their own clothing in accordance with the established policies of the institution where they will be completing their clinicals, 2022-2023 Garden Grove Catalog I publication Date: May 20, 2023 1 Effective July 1, 2022 through June 30. 2023 52 Academic Standards Attendance Policy General Effective: 03/11/2021 Regular attendance in scheduled ground classes, clinical and externship experiences, and frequent and full participation in online activities is expected of all students. It is expected that students will complete all assigned work, both online and on ground, and complete all homework to receive the full benefit of the program. When a student enrolls, that student accepts the responsibility of participating fully in all coursework. Attendance is recorded for all appropriate online and on -ground activities and becomes part of the student's permanent record with the school. Concorde recognizes, however, that unforeseen situations do occur in students lives. For this reason, Concorde allows for specific Attendance Warning and Attendance Probation periods. In all cases, a student will be withdrawn on the first business day following 14 consecutive calendar days of nonattendance online or on ground, excluding holidays published in the school catalog. Blended Programs (exclusive of externship & clinical) Effective: 03/11/2021 Attendance for blended programs/courses may consist of the following: Ground Attendance (GA) is time awarded for classes scheduled at specific times on campus, Students are scheduled for these classes and any time absent will be recorded. This attendance includes on -campus lecture or lab activities. Students are expected to attend all GA activities within a term. Online Attendance (OA) are academic activities that a student completes online on his or her own schedule. These would include assignments, projects, simulation, and other academically related non -homework activities. Students will be awarded attendance based on the online completion and/or submission of activities. Homework is incorporated Into many classes and is to be completed on the students' own time. Attendance is never awarded for activities identified as homework. it 4Womeworki'Assignments 1= L> Module 1 Homework Assignment Ll 5 pis '; a£ Module 1 Homework Assignment 12 lr Module 1=Womework Assignment L.3 21 pis _ Module i Homework Assignment 1.4 21 Wx Sample Online Assignments Identified as "Homework" Excessive Absences Effective: 03/11/2011 Excessive absences will prevent a student from achieving course and program outcomes. For the purposes of this policy, excessive absences are defined as: • Missing more than 20 percent of total scheduled Ground Attendance hours within a module for programs on four -week modules. Missing more than 10 percent of total scheduled Ground Attendance hours within a term for programs on io-week or longer terms. Attendance Warning Effective: 03/11/2021 A student will be advised of their attendance performance and placed on Attendance Warning at the end of the first module or term during which the student has excessive absences. The student will remain on Attendance Warning until the end of the next term or module. Attendance Probation Effective: 03/11/2021 A student who is already in an Attendance Warning status will be advised of possible withdrawal and placed on Attendance Probation at the end of an Attendance Warning term or module during which the student has excessive absences. A student already on Attendance Probation will be withdrawn immediate upon having excessive absences during the term or 2022-2023 Garden Grove Catalog I Publication Date: May 20, 2023 1 Effective July 1, 2022 through June 30, 2023 53 module. A student who does not have excessive absences will remain on Attendance Probation until the end of the following term or module, Return to Good Standing Effective: 03/11/2021 A student in an Attendance Warning or Attendance Probation status who does not have excessive absences at the end of a term or module will be notified and returned to good standing. Externships Courses Effective) 03/11/2021 A student must complete all hours designated as externship within the time allotted to pass the externship course, Externship experiences are scheduled in partnership with the externship site. Students must plan sufficiently in advance to attend every day of the scheduled externship experience. In the event a student will be absent from, or will arrive late to a site, the student must contact the site and the appropriate school official immediately upon becoming aware of the situation. Except in cases of documented emergency, notification of absence or tardiness must occur at least 6o minutes In advance of the scheduled start time. If the site supervisor or school official determines that a student is not reliable for any reason, Including absences, the student may be removed from the site and may be withdrawn from the program. Clinical Classes Effective: 03/11/2021 Clinical participation is vital to student success, and students are expected to be present, on time, and prepared for every scheduled clinical experience. • Many programs require full clinical attendance. In these programs, a student must complete 100% of published clinical hours by the last day of the term to pass the class. A student who does not complete all clinical hours in these programs will fait and be required to repeat the clinical class. For programs that do not require full clinical attendance, a student may not miss more than 10% of published clinical hours. A student who is absent more than 1o%of the scheduled clinical hours on the last day of the term will fait and be required to repeat the clinical class, Some programs clinical experiences are measured in cases or competencies. For these programs, a student may not miss more than io% of published clinical hours. A student who is absent more than 1o% of the scheduled clinical hours on the last day of the term will fail and be required to repeat the clinical class, even if all clinical cases or competencies are met. If, for any reason, a student wilt be late or absent for a clinical shift, the student must notify the instructor or other designated Concorde individual immediately upon becoming aware of the situation. Except in the case of a documented emergency, failure to notify of an absence or tardiness at least 6o minutes before a scheduled start time or arriving more than 30 minutes late to a scheduled clinical shift may result in disciplinary actions up to and including withdrawal from the program. Some clinical facilities may have additional or stricter attendance requirements for students. In this case, students are required to follow the attendance policy in place at the clinical facility. Students who have any absence or absences that result in not completing the required clinical hours, lab competencies, or required cases shall fail the course. Clinical make-up sessions may be provided; however, the program's ability to provide make-up hours is dependent upon scheduling and other factors that may prohibit the availability of clinical make-up hours. online Courses and Praarams Students taking online courses should refer to the Distance Education/Online section of the catalog for specific attendance requirements. Make -Up Work All graded work or performed competencies (letter grade or pass/fail) not completed by the due date, or missed due to absence, including being tardy or leaving early, will not be eligible for a grade. Students will receive a zero (0) for missed work or an "F" for missed competencies. Instructors may make case -by -case exceptions if a significant, documentable, and infrequent situation caused a student to miss a submission deadline. Instructors will ensure that all students receive equitable consideration when granting extensions. Marital, Parental and Military Leave Statuses Concorde Career Colleges, Inc., complies with all requirements outlined in 34 C.F.R.106.40 (a) and (b) with regard to the marital or parental status of students. Any student is eligible for leave in the care of pregnancy, childbirth, false pregnancy, termination of pregnancy, and recovery therefrom for so long a period as deemed medically necessary by the student's physician. The student will be administratively withdrawn from the institution for this leave period. At the conclusion of the student's leave period, the student will be reinstated to 2022-2023 Garden Grove Catalog I Publication Date: May 20, 2023 1 Effective July 1, 2022 through June 30. 2023 64 the same academic and enrollment status that he or she held when the leave began. An academic skills assessment may be applicable upon return. Additionally, Concorde complies with all requirements outlined in 34 C.FR,668.18 (a), (a), and (g). Students who have been deployed, or are required to attend military training, will be administratively withdrawn from school for this leave period. The school will promptly readmit a service member into the same or similar program, under the same academic status and tuition at the time of withdrawal; in accordance with regulation, eligibility for this reinstatement is valid for up to one year from return from military service, The cumulative length of absence and of all previous absences from the school for military service may not exceed five years. Only the time the student spends actually performing service is counted. An academic skills assessment may be applicable upon return. For further information on these statuses and how to apply, please contact a member of the Student Affairs department. For information on how these statuses impact your Financial Aid, please contact a member of the Financial Aid department. Campus Safety Policy Concorde is committed to providing a safe and productive environment for all Concorde associates and students. To help prevent incidents of violence from occurring, Concorde has implemented this campus safety policy. Concorde expressly prohibits any acts or threats of violence by an associate, student, or former associate against any other associate or student in or about its facilities or clinical sites at any time. Concorde does not condone any acts or threats of violence against associates, students, clients, or visitors by an individual on the school's premises at any time or while such an individual is engaged in business with or on behalf of Concorde, on or off the school's premises. In keeping with the spirit and intent of this policy and to ensure that the objectives In this regard are attained, Concorde is committed to the following policies: Providing a safe and healthy work and educational environment, Taking prompt remedial action up to and including immediate dismissal of any associate or student who engages in any threatening behavior or acts of violence or uses obscene, abusive, or threatening language or gestures. Taking appropriate action when dealing with clients, former associates or students, or visitors to the school's facilities who engage In such behavior, Such action may include notifying the police or other law enforcement personnel and prosecuting violators of this policy. Prohibiting associates, former associates, students, clients, and visitors from bringing unauthorized firearms or other weapons onto the school's premises. In furtherance of this policy, associates and students have a "duty to alert" their supervisors, the Campus President, or Human Resources of any suspicious activity, situations, or incidents that they observe or know of that involve other associates, students, former associates, clients, or visitors and that appear problematic, This would include threats or acts of violence, aggressive behavior, offensive acts, and threatening or offensive comments or remarks. Associate and student reports made pursuant to this policy are held in confidence to the extent possible. Concorde will not condone any form of retaliation against any associate or student for making a report in good faith under this policy. Threats against individuals) and/or Concorde should be immediately reported to the Campus President or Human Resources at the Campus Support Center, It is critical that any material relevant to the incident be maintained until Human Resources decides on the proper disposition. Confrontational threats while on campus may be dealt with by the Campus President and Human Resources. Actions may include suspension (for gathering additional facts), written warning, or dismissal. Student Code of Conduct Effective: 06/19/2020 Concorde believes strongly in promoting the development of personal, professional and social responsibility. Concorde also believes in a humanistic approach to discipline conducive to academic pursuits. However. Concorde recognizes that its responsibility for the protection of personal and institutional rights and property is a primary focus of the disciplinary process. Behavior that Infringes upon rights, safety or privileges, or that impedes the educational process, Is unacceptable and may lead to sanctions up to and including dismissal from the school. Courteous behavior and professional conduct, appropriate to a business environment, is to be displayed at all times. All students are expected to respect the rights of others and are held responsible for conforming to the laws of the federal, local, and State governments. Students are expected to conduct themselves in a manner consistent with the best interests of Concorde and of the student body. Concordds administration reserves the right to develop any policy or take any action(s) deemed appropriate to maintain the safety and well-being of any or all 2022-2023 Garden Grove Catalog I Publication Date: May 20, 2023 1 Effective July 1, 2022 through June 30, 2023 55 students. Student conduct offenses may be related to persons, property, campus operations, and welfare, and the health or safety of students, faculty and staff. Concorde reserves the right to discipline and/or dismiss a student, visitor, or employee for any of the following reasons: possession of firearms on campus property; failure to maintain satisfactory academic progress (SAP); failure to pay college fees and/or tuition by applicable deadlines; disruptive behavior (continued willful noncompliance, willful and persistent profanity or vulgarity, open and/or persistent defiance of authority, and/or persistent disrespect of personnel or students).: posing a danger to the health or welfare of students or other members of the campus community; theft, on or off campus; any form of assault; State and Federal drug law violations; electronic or social media violations; or failure to comply with the policies and procedures of Concorde. The list of examples is not intended to be all-inclusive, and Concorde reserves the right to act in the best interest of the students, faculty, and staff and may deem actions committed by a student to be a conduct violation, although the action does not appear on a list of examples. Violation of the conduct policy is grounds for suspension of privileges, up to and including dismissal from the Institution. The Campus President reserves the right to take any action(s) deemed appropriate to ensure the immediate safety and well-being of any or all students, faculty, and staff. Students are encouraged to share personal experiences white participating in classes at Concorde. However, students must be aware that should they disclose to any Concorde faculty members or staff information that may cause harm to themselves or others, faculty members and staff are required to report such information to the Academic Dean, Director of Student Affairs, or Campus President. Every student is subject to federal and state law and respective county and city ordinances. A student who is convicted of any criminal offense which Interferes with the orderly operation of the school or which the administration feels would endanger members of the Concorde community shall be subject to disciplinary action. Infringements of the Student Code of Conduct are handled by the Concorde Academic Dean, Director of Student Affairs, and Campus President. Students have the right to request further review in accordance with the school's "Student Complaint & Grievance Policy" as outlined in this catalog. Students who are dismissed for a conduct related violation are not eligible for readmission Into any Concorde College/Institute campus. Student Code of Conduct Offenses Offenses Related to Persons An offense related to a person is committed when a student: 1. Intentionatly or knowingly and without authority or consent limits or restricts the freedom of a person to move about in a lawful manner. 2, Threatens (by any means), intimidates or uses physical or sexual force in a manner that endangers the health or safety of another person or which reasonably causes another person to be fearful of physical or emotional harm. 3, Intentionally harasses another person. Harassment includes, but is not limited to, Impeding another persistently or wronging or bothering another persistently. 4. Engages in any activity related to other persons which is prohibited by law or court order. Offenses Related to Prmerty An offense related to property is committed when a student: 1. Knowingly and without consent or authorization possesses, removes, uses, misappropriates, or sells the property or services of another person or of Concorde. 2, Intentionally or negligently damages or destroys property owned or in the possession of another person or of Concorde. 3. Obtains the property of another person by misrepresentation or deceptive means. 4• Enters or uses the facilities or property of another person or Concorde without consent or authorization. 5, Commits a computer -related offense, including, but not limited to, use of a Concorde computer to access graphically prurient or sexually explicit images of persons and/or children. Offenses Related to the Operation of Concorde An offense related to the operation of Concorde is committed when a student: 1. Engages in illegal, obscene or indecent conduct on Concorde property or at Concorde -sponsored events. 2. Forges, alters, possesses, duplicates, or uses documents, records, keys or identification without consent or the authorization of appropriate Concorde officials. 3, Fails without just cause to comply with the lawful order of a Concorde official acting in the performance of his/her duties and authority. 2022-2023 Garden Grove Catalog I Publication Date: May 20, 20231 Effective July 1, 2022 through June 30, 2023 56 4. Engages in solicitation in or on Concorde property or involving the use of campus property unless such solicitation is approved by appropriate Concorde officials. 5. Operation of any audio or video recording device without prior approval. 6. Intentionally acts to impair, interfere with, or obstruct the orderly conduct, processes, and functions of Concorde. Offenses Related to Welfare Health or SaS fete An offense related to welfare, health or safety is committed when a student: 1. Uses, possesses, or manufactures, without Concorde authorization, firearms, explosives, weapons, unregistered fireworks, Illegal chemical or biological agents or other dangerous articles or substances injurious to persons or property. 2. Falsely reports a fire, activates emergency warning equipment, or communicates false information regarding the existence of explosives or hazardous materials on Concorde property. 3, Abuses, removes, or damages fire and safety equipment or fails to vacate a building or facility when a fire alarm is activated. 4. Fails to leave a building, streets, walks, driveways or other facilities of Concorde when directed to do so by an official of the campus having just cause to so order. 5. Uses, possesses, distributes, sells, purchases or Is under the influence of alcohol, narcotics, hallucinogens, dangerous drugs, or controlled substances, Non -Discrimination Policy Effective: 08/14/2020 Concorde is committed to maintaining a working and learning environment that is free from discrimination and harassment for all Concorde associates and students, including persons interested in applying to participate in a Concorde education program or activity as an employee or student. Accordingly, Concorde does not discriminate or harass, and will not tolerate any form of discrimination or harassment, on the basis of race, color, national origin, sex, including but not limited to sexual orientation and gender expression or identity, disability, or age in its education programs and activities. The following persons have been designated to handle inquiries regarding Concorde's Non - Discrimination Policy: Koula Foura M.Ed Student Affairs Director Lead Title IX Coordinator Lead ADA Coordinator Concorde Career Colleges 5800 Foxridge Drive, Suite Soo Mission, KS 66202 Office: 913,745.2219 Fax: 913.831.6656 Email: TITLEIXaa concorde.edu For additional information regarding Concorde's policy against sex discrimination or harassment and grievance procedures to address allegations of sex discrimination or harassment, please see the Title IX policy. Sexual Harassment Effective: 08/14/2020 Sexual harassment includes conduct on the basis of sex that satisfies one or more of the following: (t) an employee conditioning the provision of an aid, service or benefit of Concorde on an individuals participation in unwelcome sexual conduct; (2) unwelcome conduct determined by a reasonable person to be so severe, pervasive and objectively offensive that it effectively denies a person equal access to Concordes education program or activity; and/or (3) Sexual Assault, Dating Violence, Domestic Violence, or Stalking as defined herein. • Dating Violence. Violence committed by a person who is or has been in a social relationship of a romantic or Intimate nature with the survivor/victim based on the reporting party's statements, with consideration given to the length of the relationship, type of the relationship, and the frequency of interaction between persons in the relationship. Dating Violence includes but is not limited to sexual or physical abuse or threat of such abuse but does not include acts covered as Domestic Violence (defined below). Domestic Violence, A felony or misdemeanor crime of violence committed by a: (1) current or former spouse or intimate partner of the victim; (2) person with whom the victim shares a child in common; (3) person who is cohabitating with, or has cohabitated with, the victim as a spouse or intimate partner; (4) person similarly situated to a spouse of the victim under the domestic or family violence laws of thejurisdiction in which the crime of violence occurred; or (5) any other person against an adult or youth victim who is protected from that person's acts under the domestic or family violence laws of the jurisdiction in which the crime of violence occurred. 2022-2023 Garden Grove Catalog I Publication Date: May 20. 2023 1 Effective July 1, 2022 through June 30, 2023 57 Sexual Assault. An offense that meets the definition of rape, fondling, incest, or statutory rape as used in the FBI's Uniform Crime Reporting program. Stalking. Engaging in a course of conduct directed at a specific person that would cause a reasonable person to fear for the person's safety or the safety of others or suffer substantial emotional distress. Racial. Religious, or National Origin Harassment Racial, religious, or national origin harassment deserves special mention as well and Is expressly prohibited by this policy. Racial, religious, or national origin harassment includes any verbal, written, or physical act in which race, religion, or national origin is used or implied in a manner that would make a reasonable student or associate uncomfortable in the work and Learning environment. Examples of racial, religious, or national origin harassment includejokes that include reference to race, religion or national origin, the display or use of objects or pictures that adversely reflect on a person's race, religion, or national origin, or use of language that is offensive due to a person's race, religion, or national origin. How to Report Instances of DISCYIYYIinatlOn Or HaYa$Sment Concorde cannot resolve matters that are not brought to its attention. Any associate or student, regardless of position or program, who has a complaint of or who witnesses discrimination or harassment at work or school by anyone, including supervisors, managers, associates, nonassociates or students, has a responsibility to immediately bring the matter to Concordds attention. To bring instances of discrimination or harassment to Concordds attention, an associate or student must immediately complain to either of the following individuals who are responsible for enforcing this policy: the Campus President or Human Resources, Concorde Career Colleges, Inc. Complaints of sexual misconduct or harassment should be reported to the Campus President and/or campus Title IX Coordinator. Concorde's Commitment to NO Discrimination or Harassment Policy If a student feels that Concorde has not met its obligations under the policy, he or she should contact Human Resources at Concorde Career Colleges, Inc. Sex Discrimination and Harassment Prohibition —Title IX Policy Effective: 08/14/2020 Concorde does not discriminate on the basis of sex in the education programs and activities it operates, including but not limited to admissions, recruiting, financial aid, academic programs, student services, counseling and guidance, discipline, class assignments, grading, recreation, extracurricular activities and employment, Concorde is committed to offering an education and working environment that is free from discrimination and harassment on the basis of sex, sexual orientation, gender identity, and gender expression ("Sex Discrimination'), and free from Sexual Violence (including sexual assault) and Relationship Violence (including domestic violence, dating violence and stalking). Such discrimination is inconsistent with Concorde's values and is prohibited by law, including by Title IX to the Education Amendments of 1972 ("Title IX"). Thus, Concorde prohibits Sex Discrimination, Sexual Violence and Relationship Violence (together, the "Prohibited Conduct'). as set forth herein, and is committed to taking action, to the extent possible (i) to stop behavior that violates this policy; (ii) to take remedial action to overcome the effects of Prohibited Conduct and ensure equal access to its educational programs and activities; (III) to prevent the recurrence of Prohibited Conduct, and (iv) to prevent and respond to retaliation against anyone who, in good faith, reports or is involved in the investigation into or resolution of allegations of Prohibited Conduct. In so doing, the College will administer prompt, fair and impartial investigations and disciplinary proceedings to respond to reports of Prohibited Conduct via its Title IX Grievance Procedures located within this policy and provide equal and timely access to information that will be used in any informal and format proceedings and meetings related to said reports, and offer and implement interim measures to protect and support those directly involved and affected by the alleged behavior. In implementing this policy, Concorde acknowledges that every victim or survivor of Prohibited Conduct has the right to be taken seriously and every respondent to allegations of Prohibited Conduct has the right to know that guilt is not presumed. The prevention and elimination of sexual harassment is of special concern to Concorde. Sexual harassment includes conduct on the basis of sex that satisfies one or more of the following: (1) an employee conditioning the provision of an aid, service or benefit of Concorde on an individuals participation in unwelcome sexual conduct; (2) unwelcome conduct determined by a reasonable person to be so severe, pervasive and objectively offensive that it effectively denies a person equal access to Concorde's education program or activity; and/or (3) Sexual Assault, Dating Violence, Domestic Violence, or Stalking as defined herein. Dating Violence,Violence committed by a person who Is or has been in a social relationship of a romantic or intimate nature with the survivor/victim based on the reporting party's statements, with consideration given to 2022-2023 Garden Grove Catalog I Publication Date: May 20, 2023 1 Effective July 1, 2022 through June 30, 2023 58 the length of the relationship, type of the relationship, and the frequency of interaction between persons in the relationship. Dating Violence includes but Is not Limited to sexual or physical abuse or threat of such abuse but does not Include acts covered as Domestic Violence (defined below). Domestic Violence.A felony or misdemeanor crime of violence committed by a: (1) current or former spouse or intimate partner of the victim; (2) person with whom the victim shares a child in common; (3) person who is cohabitating with, or has cohabitated with, the victim as a spouse or intimate partner; (4) person similarly situated to a spouse of the victim under the domestic or family violence laws of thejurisdiction in which the crime of violence occurred; or (5) any other person against an adult or youth victim who is protected from that person's acts under the domestic or family violence laws of thejurisdiction in which the crime of violence occurred, • Sexual Assault.An offense that meets the definition of rape, fondling, incest, or statutory rape as used in the FBI's Uniform Crime Reporting program, StaLking.Engaging in a course of conduct directed at a specific person that would cause a reasonable person to fear for the person's safety or the safety of others or suffer substantial emotional distress. Concorde regards at[ such conduct and retaliation for the reporting of such conduct as creating a hostile and offensive work and learning environment in violation of this policy. The following person has been designated to handle inquiries regarding Concorde's Title IX Policy: Koala Foura, M,Ed Student Affairs Director Lead Title IX Coordinator Lead ADA Coordinator Concorde Career Colleges 5800 Foxridge Drive, Suite 5oo Mission, KS 66202 Office: 913.745.2219 Fax: 913.831,6556 Email: TITLEIX()concorde edu A person may also file a complaint with the Department of Education's Office for Civil Rights regarding an alleged violation of Title IX by visiting www2,ed.gov/ about/offices/tist/ocr/complaintintro,html or calling 1-800- 421-3481, Employees may also file a charge with the Equal Employment Opportunity Commission regarding an alleged violation of Title VII by calling 1-800-669-4000 or visiting bttpa;//wwweeoc.gov/ emp>oyees/howtofite cfm. Sex Discrimination and Harassment Prohibition Procedures —Title IX Procedures, Including Grievance Procedures Effective; o8/14/2020 I. Introduction A. Purpose: The purpose of these procedures is to implement Concorde's Sex Discrimination and Harassment Prohibition —Title IX Policy, Capitalized terms shall have the meaning ascribed to them in the Definitions Section set forth below. B. Jurisdiction: These procedures apply to Prohibited Conduct as defined by Concordes Sex Discrimination and Harassment Prohibition —Title IX Policy 04-018 where Concorde has Actual Knowledge of such conduct occurring either on or of campus property where one of the following conditions is met: 1. The conduct occurred in connection with an officially recognized education program or activity; 2. The conduct occurred at a location or event or under circumstances over which Concorde exercised substantial control over both the Respondent and the context in which the conduct occurred; or 3• The conduct occurred on property owned or controlled by a student organization that is officially recognized by Concorde. C. Scope: These procedures apply to Prohibited Conduct between the following parties located In the United States at the time of the Incident: 1, Student Complainant and student Respondent; 2, Student Complainant and employee Respondent; 3, Student Complainant and third -party Respondent; 4, Employee Complainant and student Respondent; 5. Employee Complainant and employee Respondent; 6. Employee Complainant and third -party Respondent; 7. Third party Complainant and student Respondent; and 8. Third party Complainant and employee Respondent, 2022-2023 Garden Grove Catalog I Publication Date: May 20. 2023 1 Effective July 1, 2022 through June 30, 2023 59 D. Administration: Concorde's Lead Title IX Coordinator(s) shall be responsible for implementing these procedures consistent with applicable Concorde policy and relevant local, state and federal laws, and ensuring that at[ those involved in W the receipt of reports of Prohibited Conduct, (2) the referral or provision of services related to Prohibited Conduct, or (3) Concordes investigation and conduct of Grievance Procedures for reports of Prohibited Conduct receive required training. Reporting Prohibited Conduct: Anyone (student, employee, or third -party) may make a report of Prohibited Conduct, whether the Prohibited Conduct was directed at such person or not and may do so at any time, Concorde encourages everyone to report actual or suspected violations of Concordes Sex Discrimination and Harassment Prohibition —Title IX Policy as soon as practicable to aid in Concorde's response to such conduct. A. Methods of Reporting; In order to ensure a prompt response, including the provision of Supportive Measures, the College requires anyone reporting Prohibited Conduct to do so by contacting the Colleges "Officials With Authority" immediately. The Officials With authority will report the incident to the Lead Title IX Coordinator through one of the following methods but preferably through emaiting the TITLEIXna concorde eduinbox immediately. If there is an emergency on campus, contact the authorities, call one of the designated employees on the Red Alert list and email the RedXertaa concorde eduwith a summary of events in addition to emailing the Titlel& concordeeduinbox. B. The following person has been designated to handle inquiries regarding Concordes Title IX Policy at any time to include non -business hours via direct malt, email or phone; Kouta Foura, M.Ed Student Affairs Director Lead Title IX Coordinator Lead ADA Coordinator Concorde Career Colleges 580o Foxridge Drive, Suite 500 Mission, KS 66202 Office; 913,745.2219 Fax: 913.831,6566 Email: TITLEIX(a)concorde edu C. An anonymous report may be filed with Lighthouse, a third -party service, by catling, emaiting or filing an online report as provided below, a.1-855-400-6004 b, reports(EZLighthouse-servicescom c. Website: www.tighthouse-seryices.com/concorde D. Initial Response to Report: Following receipt of a report of potential Prohibited Conduct, the Lead Title IX Coordinator shalt, 1. Acknowledge receipt of the report to the reporter if possible (i.e., if not anonymous); 2. Document the acknowledgement of report by using "Title IX Complaint" Activity code. 3. Any subsequent conversations should be documented using the "Title IX Correspondence" activity code with a general summary of conversation, not to include specifics, 4. Promptly contact the Complainant to: i, Discuss availability of supportive measures (which must be made available with or without filing a Formal Complaint); i. Explain the process for filing a Formal Complaint; and iii. Discuss the Complainant's wishes regarding how Concorde should respond to the allegations; iv, Discuss options for notifying law enforcement including the right to decline to notify law enforcement and the right to be assisted in making a report to law enforcement if he/she chooses; v. Provide written information about the importance of seeking medical treatment and preserving evidence as soon as practicable after an incident; vi. Provide information on availability and contact information for resources (both on and off campus) available to an alleged victim of Prohibited Conduct; and vii, Explain how Concorde will protect the privacy and confidentiality of the alleged Complainant, Respondent and witnesses to the extent practicable pursuant to Concorde's Privacy Policy outlined in section I.K. below. 5, Consider the facts reported and, assuming their truth for purposes of determining whether interim measures are appropriate, consider whether: i, an emergency removal of a student, employee or visitor from campus Is appropriate; 2022-2023 Garden Grove Catalog I Publication Date: May 20, 2023 1 Effective July 1, 2022 through June 30, 2023 60 ii. an administrative leave of an employee is appropriate; and III. whether other interim measures may be appropriate, including but not limited to the adjustment of class schedules. Iv. To conduct further inquiry to discover additional facts including: a, Identifying and interviewing witnesses; b. Contacting and interviewing the Respondent; and a Contacting and cooperating with law enforcement. E, Supportive Measures: Supportive Measures may be requested by any party (Complainant(s) or Respondent(s)), whether or not a Formal Complaint is filed; a report Is filed with law enforcement; or the Complainant decides to pursue any other process offered by the College. Requests for Supportive Measures should be submitted to the Lead Title IX Coordinator. Concorde shall offer Supportive Measures on an equitable basis to Complainant(s) and Respondent(s) alike. F. Identifying and Locating Witnesses: It is Concorde's responsibility to identify and locate witnesses to an alleged incident of Prohibited Conduct. The Complainant is encouraged to identify any known witnesses at the time they report Prohibited Conduct, including but not limited to when filing a format Complaint. G. Contacting and Interviewing Respondent: Concorde will make every effort not to contact the Respondent until such time as a Formal Complaint Is filed. The Complainant will be notified of the CoRege's intent to contact and interview the Respondent prior to said contact. H. Contacting and Cooperating with Law Enforcement; A Complainant has the right to notify law enforcement or to decline to notify law enforcement. I. Importance of Preserving Evidence: Survivors/ Victims of sexual violence should take steps to preserve all physical evidence to assist in proving that a crime occurred or In obtaining an order of protection, restraining order or other such court order. J. Privacy: The College will protect the Identity of parties and witnesses involved in the resolution of a report of Prohibited Conduct to the extent doing so does not unreasonably Interfere with legally protected rights of others, the investigation into and resolution of the reported conduct, or the implementation of Supportive Measures, sanctions or remedies. II. Formal Complaint Process A. General: The filing of a Formal Complaint will trigger the format investigation and hearing procedures (collectively referred to as "Grievance Procedures') set forth herein. Even in the absence of a Formal Complaint, a Respondent may be subject to discipline through other applicable College procedures and the College may still take other remedial action to address the alleged conduct if said conduct does not rise to the Level of a Title IX violation or Prohibited Conduct, There is no deadline for the filing of a Formal Complaint, although Concorde encourages Individuals to do so as early as possible following an incident. B. Filing a Formal Complaint: A Formal Complaint may not be anonymous. It must be submitted in writing and signed by either: 1. The Complainant; or 2. The Lead Title IX Coordinator. C. Notice of Formal Complaint: Within five (5) business days following the filing of a Format Complaint, the Lead Title IX Coordinator shall send written notice simultaneously to all parties identified in the Formal Complaint containing the following information: 1. A copy of these Procedures; 2. Notice of the allegations and the type(s) of Prohibited Conduct Implicated, including a reference to the Section of the Concorde policy such alleged conduct, if proven, would violate; 3• The Identity of the parties Involved in the alleged incident, including the Complainant and witnesses, if any are known; 4. The date, time and location of the alleged incident (if known); 5• The parties right to an advisor of their choice, who may, but need not, be an attorney; 6. A statement that the Respondent is presumed "not responsible' for the alleged conduct and that a determination will be made only at the conclusion of the Grievance Procedures; 7. A statement regarding the parties' right to inspect and review evidence; 8. The provision of any College policy that prohibits knowingly making false statements or knowingly submitting false information to a College official during these or other College proceedings. g. A statement prohibiting retaliation; io. A statement regarding the availability of resources and Supportive Measures for the parties; and 2022-2023 Garden Grove Catalog I Publication Date: May 20, 2023 1 Effective July 1, 2022 through June 30, 2023 61 11. A statement regarding Concorde's duty to update the Notice if there are any substantive changes to the information contained in the original Notice (e.g„ the inclusion of additional allegations in the investigation or receipt of new evidence, including but not limited to the identity of additional witnesses). D, Consolidation of Formal Complaints: Concorde may consolidate Formal Complaints containing allegations of Prohibited Conduct against more than one Respondent, or by more than one Complainant against one or more Respondents, or by one party against the other party, where the allegations arise out of the same facts or circumstances. E. Informal Resolution: At any time following the filing of a Format Complaint, Concorde may consider whether or not Informal Resolution, as described in Section VIII of these Procedures, may be appropriate. III. Grievance Procedures —General A. Timeframes and Extensions; The parties have the right to expect that the Grievance Procedures set forth herein will begin promptly following the filing of a Formal Complaint and proceed in a timely manner, Concorde shall consider requests for extensions or delays, only for good cause. If the process is delayed or a deadline is extended, the College will so notify the parties, in writing. The College will make a good faith effort to complete the grievance process within 6o-go days, though extensions may be allowed for good cause. B, Fair and Equitable Treatment of all Parties: The College will provide fair and equitable treatment to all parties involved in the Grievance Process, including the following. 1. Every Complainant has the right to be taken seriously and every Respondent has the right to know that guilt is not presumed. 2. All parties will have an equal opportunity to inspect and review evidence, both inculpatory and exculpatory, obtained as part of investigation that is directly related to allegations raised in a Formal Complaint; 3. All parties wit[ have an equal opportunity to present fact and expert witnesses, and other inculpatory or exculpatory evidence; 4. Concorde will conduct an objective evaluation of all relevant evidence; 6. All parties may be accompanied by an advisor of their choice during any aspect of the Grievance Process where the party's presence has been requested; 6. Concorde will not place a limit on the choice of advisor for either party, though said advisor will be expected to abide by any applicable rules of decorum established by Concorde; 7. Any written notice to a party whose participation is invited or expected wit[ contain the date, time, location, identity of participants and purpose of the meeting/ hearing and will be sent with sufficient time to allow the parties to prepare to participate; 8. The parties will not be restricted from discussing the allegations under investigation, or from gathering evidence or witnesses bearing in mind that conduct constituting Retaliation or witness tampering or intimidation is a violation of Concorde's retaliation statement within the college catalog, g. Any written notice, report or determination made in accordance with the Grievance Process shall be sent simultaneously to all parties involved, C, Prohibited Evidence: The following evidence will not be sought, relied upon or otherwise used in the investigation of a Formal Complaint or in making a determination about responsibility: i, Information protected by a legally recognized privilege, UNLESS the person holding the privilege has provided Concorde with voluntary written consent to use such information or has otherwise waived the privilege; 2. Information about the Complainant's past sexual behavior or predisposition EXCEPT in compliance with federal rape shield and other statutory protections. D. Sanctions & Remedies: A final determination of responsibility for Prohibited Conduct against a Respondent may result in the sanctions up to and including termination of enrollment in and/or employment with Concorde. E. Qualifications of Investigators, Decision -Makers and Facilitators: All those involved In the investigation or resolution of allegations of Prohibited Conduct shall: 1, Serve Impartially and be free from actual or reasonably perceived conflicts of interest or bias; and 2. Be trained, as required by law, to include: definitions of and Issues related to Prohibited Conduct; how to conduct an investigation and hearing; how to serve Impartially and avoid prejudgment; how to make determinations on relevancy of evidence; how to create an Investigative report, how to evaluate credibility; how to synthesize evidence; and how to avoid sex stereotypes or generalizations based on sex. IV. Grievance Procedures —Investigation 2022-2023 Garden Grove Catalog I Publication Date: May 20, 2023 1 Effective July 1, 2022 through June 30, 2023 62 A, Assignment of Investigator; Within three (3) business days of the receipt of a Formal Complaint, the Lead Title IX Coordinator shall appoint an Investigator. The Identity of and contact information for the assigned investigator shall either be included In the Notice of Formal Complaint described in Section II, A, above or the Lead Title IX Coordinator shall send written notice to all parties containing that Information along with an explanation of the process for challenging the assignment based on conflict of interest or bias. Any challenge must be resolved before the Investigation process may begin. B. Evidence Gathering: The investigator shall be responsible for gathering evidence, both Inculpatory and exculpatory, relevant to the allegations contained in the Formal Complaint, At minimum, the investigator shall take reasonable steps to interview all parties. After available evidence has been gathered, the investigator will send the parties and their advisors (If any) the evidence directly related to the allegations raised in the Formal Complaint in either electronic or hard copy format (at the discretion of the investigator). The parties shall have io days to submit a written response to the investigator, which response will be considered In completing the Investigative report, All said evidence shall be available to the parties for inspection and review at any hearing, C. Investigative Report: Within ten (1o) business days of receiving the parties' responses to the evidence and/or expiration of the deadline for submission of the responses, the investigator shall send to the parties, a written investigative report that summarizes relevant evidence. The parties shall have 10 business days to submit to the investigator a written response. 1. Consolidated Complaints; Where a decision has been made to consolidate complaints, the Investigator may create a single investigative report for all said complaints. 2. Parties' Response: In the written response, parties may propose corrections, provide appropriate context, raise defenses, identify missing relevant evidence or raise any other issues in relation to the evidence they feel it is important for the Grievance Officer to consider. Failure to submit a response will NOT preclude the parties from raising those issues later in the Grievance Process, such as during any future hearing. V. Grievance Procedures--Pre-Hearing A. Submission of Investigative Report & Response(s): Within one W business day of receiving the parties' responses or expiration of the deadline to submit said responses, the investigator shall send a copy of the Investigative report and the parties' responses, if any, to the Lead Title IX Coordinator. B. Title IX Determination: The Lead Title IX Coordinator shall review the investigative report and responses thereto and decide whether or not the alleged conduct, if proven, would constitute Sex Discrimination or Sexual Harassment as defined by Title IX of the Education Amendments of 1972 (20 U,S,C.1681. et. seq.) and its implementing regulations (34 CFR §io6 at, seq.). A written decision and reasons therefore shall be sent to the parties within ten (1o) business days of the Lead Title IX Coordinator's receipt of the investigative report and responses: 1. Title IX Compliant Hearing Referral: If the Lead Title IX Coordinator determines that the alleged conduct, if proven, does constitute Sex Discrimination or Sexual Harassment as defined by Title IX, the Lead Title IX Coordinator shall appoint a Grievance Officer to conduct a hearing in accordance with Section VII below. 2. Dismissal of Formal Complaint: If the Lead Title IX Coordinator determines that the alleged conduct, if proven, does not constitute Sex Discrimination or Sexual Harassment as defined by Title IX, the Formal Complaint shall be dismissed. The Lead Title IX Coordinator also has discretion to dismiss the Formal Complaint or any allegations therein if: i, The Complainant notifies the Lead Title IX Coordinator in writing that the Complainant would like to withdraw the Formal Complaint or allegations therein; ii. The Respondent is no longer enrolled or employed by the College; or ill. Specific circumstances prevent the College from gathering evidence sufficient to reach a determination as to the Formal Complaint, 3• Referral to Other College Processes: If, in the course of investigating the Formal Complaint, conduct is alleged or discovered that may violate any other College Policy (e.g.. the Code of Student Conduct), the Lead Title IX Coordinator may refer the matter for consideration through any other applicable College process, C. Appeal of Title IX Determination: To the extent the Lead Title IX Coordinator determines that the alleged conduct does not constitute Sex Discrimination or Sexual Harassment as defined by Title IX, that decision may be appealed by any party, utilizing the process set forth in Section E below, Any other applicable process should not proceed until the appeal has been decided or the deadline for filing an appeal has expired. VI. Grievance Procedures —Hearing & Appeal A. Assignment of the Grievance Officer; Within three (3) business days of the Title IX Determination set forth in Section VI, C above (which deadline may be extended if an appeal of the determination has been filed), the Lead Title IX Coordinator will appoint a Grievance Officer to 2022-2023 Garden Grove Catalog I Publication Date: May 20, 20231 Effective July 1, 2022 through June 30, 2023 63 conduct a hearing to determine responsibility. A copy of the investigative report and party response(s), if any, shall be provided to the Grievance Officer. Within three (3) business days of the assignment, Written notice of the identity of and contact information for the Grievance Officer and an explanation of the process for challenging the assignment based on conflict of interest or bias shall be sent to all parties. Any challenge must be resolved before the hearing process may begin. B, Notice of Hearing: Within three (3) business days following assignment of the Grievance Officer or any decision regarding a challenge to that assignment, the Grievance Officer shall notify the parties, in writing, of the date, time, and location of the hearing along with their Notice of Hearing Rights & Responsibilities. The Notice of Hearing must be sent at least ten (10) business days prior to the assigned hearing date. s. Consolidated Complaints: In situations where complaints have been consolidated as described herein, the Grievance Officer may choose to conduct a single hearing, or divide the hearings, as appropriate. Parties have the right to object to consolidation if they believe such consolidation would prejudice their rights. Any objection shall be heard by the Grievance Officer before the start of the hearing. 2. Consolidated Hearings: In situations that involve Prohibited Conduct and conduct that may violate other College Policies or standards of conduct, the College reserves the right to consolidate the hearings on all conduct violations utilizing these procedures. The Notice of Hearing will include any decision to consolidate hearings. C. Advisor Identification: Within ten (10) business days prior to the assigned hearing date, the parties must notify the Grievance Officer, in writing, of the name and contact information of the advisor they have chosen to attend the hearing and conduct questioning on their behalf. The Grievance Officer will assign an advisor to attend the hearing for any party who fails to provide this notification. The College wit[ ensure that any assigned advisor understands the purpose and scope of her/his role, including how to conduct questioning. D. Hearing 1. Live Hearing: A live hearing wilt be conducted with all parties physically present in the same geographic Location. or "virtually' present through the use of technology enabling the participants to simultaneously har and see one another. An audio or audiovisual recording, or transcript of the hearing will be created and available for inspection and review by any party. 2. Closed Hearing; The hearing shall be closed, meaning that only the parties and decision-maker(s) shall be present for the entirety of the hearing, Witnesses Wit[ be present (virtually or in person) only white providing their testimony. 3. Opening Remarks; The Grievance Officer wilt open the hearing by summarizing the following: 1. The allegations contained in the Formal Complaint; ii. The sections of the applicable Policy implicated by the allegations; and iii. The guidelines and rules governing the hearing. 4. Presentation of Evidence: All parties will have an equal opportunity to make statements and present relevant evidence of any sort (e.g„ documents, recordings, witness testimony, etc.) regardless of whether or not that evidence was provided or considered in the investigation process. I. Questioning: The Grievance Officer and the parties shaft have an opportunity to pose relevant questions and follow-up questions of the parties and witnesses. All said questioning must be conducted directly, orally, and in real time. Only a party's advisor, NOT the party her/himself; may conduct said questioning on behalf of the party. The Grievance Officer may ask questions at any time. The Grievance Officer does not have authority to compel the testimony of any person (party or witness). If a party or witness fails to submit to questioning at the hearing, the Grievance Officer may not rely on any statement of that party or witness in reaching a determination regarding responsibility, ii. Relevancy Determinations; Before a party or witness answers a question from another party, the Grievance Officer must determine if the question is relevant and explain any decision to exclude the question as not relevant. A challenge to that determination can be made at the hearing. Prohibited Evidence as described herein is considered to be, per se NOT relevant, 5. Closing Remarks: After al[ parties have finished their presentation of evidence, they will each be given an opportunity to give brief closing remarks, summarizing their position, including any request for action to be taken. The hearing will then be closed, and no further statement or evidence wilt be accepted or considered by the Grievance Officer prior to making a determination regarding responsibility. 6. Determination Regarding Responsibility: The Grievance Officer will make a determination regarding responsibility within ten (10) business days following the close of the hearing and provide written notice of that determination to the parties and Lead Title IX Coordinator. In making that determination, the Grievance officer will objectively evaluate the investigative report and all relevant evidence (both 2022-2023 Garden Grove Catalog I Publication Date: May 20, 20231 Effective July 1, 2022 through June 30, 2023 64 inculpatory and exculpatory), weigh the credibility of the evidence and testimony, and apply the requisite standard of proof. I. Standard of Proof: The standard of proof that will be utilized by the Grievance Officer in making a determination regarding responsibility wilt be preponderance of the evidence. This means that the Grievance Officer wilt determine if it is more likely than not that the Respondent is responsible for the alleged Prohibited Conduct. ii. Determinations Regarding Affirmative Consent: It shall not be a valid excuse to alleged lack of consent that the Respondent believed there was valid consent due to the following circumstances: a. Intoxication or recklessness of the Respondent; b, Failure of Respondent to take reasonable steps to ascertain whether or not there was affirmative consent, M. Consideration of Results of Other Investigations or Processes: The results of other investigations or procedures (e.g„ criminal or administrative) may be considered but will not be deferred to or relied upon in making a determination regarding responsibility. iv. Consideration of Prior Findings of Prohibited Conduct: The Grievance Officer may only consider a Respondent's prior findings of responsibility for Prohibited Conduct or other relevant misconduct in determining appropriate sanctions and not In any finding of responsibility for the current matter. u Determination Notice; The notice of the determination regarding responsibility shall include, at minimum, the following; a. Identification of the allegations constituting Prohibited Conduct; b. A description of the procedural steps taken from receipt of the Formal Complaint through determination; c. Findings of fact supporting the determination; d. Conclusions regarding the application of the Colleges policies and procedures to the facts; e. A statement of and rationale for the result as to each allegation including a determination regarding responsibility, any sanction that will be imposed on Respondent, and whether any remedies provided to Complainant were designed to restore or preserve equal access to the College's program or activity; f. The process and bases to appeal the determination; and g. A statement that the results will become final either on the date the College provides the parties with the written determination of the result of the appeal (If an appeal is filed), or the date on which the appeal would no longer be considered timely (the appeal deadline). E. Appeal 1. Eligibility: Any party is eligible to appeal a determination regarding responsibility or Title IX determination per section D above, 2. Bases for Appeal: The following are the only bases upon which an appeal will be considered: i. Procedural irregularity: there was an irregularity in the processing of the Format Complaint (e.g.. investigation or hearing) that affected the outcome of the matter; II. New Evidence: there is evidence that was not reasonably available before or at the time the determination regarding responsibility was made that could reasonably affect the outcome of the matter; or iii, Conflict of Interest: The Lead Title IX Coordinator, investigator and/or grievance officer had a conflict of interest or bias for or against survivors/victims or Respondents generally or the individual Complainant or Respondent that affected the outcome of the matter. 3• Written Appeal: In order to initiate the appeal process, a party must submit the appeal, in writing, to the Lead Title IX Coordinator no later than fifteen (15) business days following receipt of the Determination Notice, The appeal must be based upon at least one of the allowable bases for appeal. Upon receipt of the Appeal the Lead Title IX Coordinator will send a Notice of Appeal to all parties providing them with the copy of the written appeal and allowing for both parties to submit to the Lead Title IX Coordinator a written statement In support of or challenging the relevant determination and any statements contained in the Appeal. q. Assignment of Appellate Officer: Within three (3) business days following receipt of the parties' statements or expiration of the deadline to submit statements, the Lead Title IX Coordinator will assign an Appellate Officer to consider the appeal and wit[ provide written notice to the parties of the identity of and contact information for the Appellate Officer along with an explanation of the process for challenging the assignment based on conflict of interest or bias. Any challenge must be resolved before the Appeal review process may begin. 5. Review Process: For purposes of considering and coming to a conclusion about the appeal, the Lead Title IX Coordinator will provide the Appellate Officer with access to the Appeal, written responses thereto, written determination subject to appeal, Hearing record (If applicable), Investigative Report and any other relevant records received, created or maintained as part of these 2022-2023 Garden Grove Catalog I Publication Date: May 20, 20231 Effective July 1, 2022 through June 30, 2023 65 procedures. The Appellate Officer has authority to conduct additional interviews or inquiries only as may be necessary to seek clarification on issues specifically raised in the Appeal. 6. Appeal Decision: Within ten (10) business days following receipt of the Appeal and relevant materials, the Appellate Officer will make a determination and provide written notice to all parties, with a copy to the Lead Title IX Coordinator, of the result of the appeal and the rationale for that result. VII. Informal Resolution: A. Applicable Process: To the extent the College offers an informal resolution process through other policies or procedures applicable to the parties, the parties may request that the Lead Title IX Coordinator refer the matter to the Informal Resolution process. This may be done at any time prior to a determination of responsibility set forth above. B, Conditions: The following conditions must be met for the Lead Title IX Coordinator to refer the matter for informal resolution: i, The Lead Title IX Coordinator determines that the matter is appropriate for informal resolution; 2. The matter does not involve allegations that an employee sexually harassed a student; 3. The Lead Title IX Coordinator provides written notice to the parties of i. The allegations; if. The requirements of the informal resolution process, including any circumstances that might preclude the parties from resuming the process described herein; iii. The process to challenge the appointment of an informal resolution facilitator due to a conflict of interest or bias; iv, the consequences of participation in informal resolution, including any records that could be created, maintained or shared; v, the right to withdraw from the informal resolution process at any time prior to reaching agreement. 4, The Lead Title IX Coordinator has obtained voluntary written consent to informal resolution from all parties. C. Effect: If the conditions have been met and the parties' consent to participation in the informal resolution process, any proceedings initiated herein shall be suspended unless the Lead Title IX Coordinator determines that doing so would put others at risk. These Grievance Procedures may be resumed at the request of either party at any time during the informal process. Vill. Emergency Removal: Any time after the receipt of a report of Prohibited Conduct, the College may consider an emergency removal of Respondent from Campus, some part of Campus or from and the Colleges education programs or activities so long as the following conditions are met. A. Required Assessment: The College performs an individualized safety and risk assessment that determines whether or not there Is an immediate threat to the physical health or safety of any individual (student, employee or third party) arising from the allegations thatjustifies removal. B. Notice: If the College decides to implement an emergency removal, it will provide written notice to the Respondent of that decision explaining the implications of that removal, the length of time the removal will remain in effect, and the Respondent's right to challenge the decision. C, Effect of Removal: Any Investigation into or determination of responsibility regarding allegations of Prohibited Conduct will follow the procedures contained herein, regardless of the Respondent's removal, though additional precautions may be necessary to address any ongoing threat. IX. Recordkeeping: The Lead Title IX Coordinator shall keep for a period of 7 years from the date they were created, records of each investigation, determination regarding responsibility, hearing transcript or recording, sanctions imposed on a Respondent, remedies provided to a Complainant, appeal and result therefrom, informal resolution, training materials described herein, actions and supportive/protective measure taken or refused in response to reports of Prohibited Conduct. Definitions. For purposes of this policy and these procedures, the following terms shall have the meanings set forth below: 1, Actual Knowledge: Notice of Prohibited Conductor allegations of Prohibited Conduct made to the Lead Title IX Coordinator or Officials With Authority. 1. Officials With Authority: The following campus leaders are considered "Officials With Authority' who are deemed to have Notice of Prohibited Conduct or allegations of Prohibited Conduct - Campus President, Academic Dean and Director of Student Affairs/Titte IX Coordinator, Any other campus employee is not an Official With Authority and should direct any Complainant to an Official With Authority or take the Complainant's statement and bring it to an Official With Authority. 2022-2023 Garden Grove Catalog I Publication Date: May 20, 2023 1 Effective July 1, 2022 through June 30, 2023 66 z. Affirmative Consent; Affirmative, conscious, and voluntary agreement to engage In sexual activity, It is the responsibility of each person involved in sexual activity to ensure that the other(s) involved affirmatively consent(s) to engage in sexual activity. Lack of protest or resistance does not mean consent, nor does silence mean consent. Affirmative consent must be ongoing throughout a sexual activity and can be revoked at any time. The existence of a dating relationship between the persons Involved, or the fact of past sexual relations between them should never by Itself be assumed to be an Indicator of consent. Valid consent does not exist if Respondent knew or should have known that Complainant was unable to consent because Complainant was asleep or unconscious; was incapacitated due to drugs, alcohol or medication; or Complainant was unable to communicate due to a mental or physical condition. 3, Amnesty: Protection from disciplinary action against a reporting party. Complainant, or witness for participation in the reporting, investigation or adjudication of Prohibited Conduct for a violation of the College's conduct policies related to the incident unless the College determines that the violation was egregious, including but not limited to, an action that places the health or safety of any other person at risk. 4. Complainant: An individual at whom conduct that meets the definition of Prohibited Conduct is directed or alleged to have been directed. A Complainant must be participating or attempting to participate in the College's education program or activity at the time of filing a formal complaint. A person may be a complainant, or a respondent, even where no formal complaint has been filed and no grievance process is pending 5. Days: Any reference to "days" contained in these procedures shalt mean business days, excluding all recognized federal and state holidays and breaks during which classes are not in session. 6. Education Program or Activity: all academic, educational, extracurricular, athletic, and other programs of Concorde occurring in the U.S., including locations or events, or circumstances over which the College exercised substantial control over both the Respondent and the context in which the sexual discrimination or harassment occurs, and also includes buildings owned or controlled by a student organization that is officially recognized by Concorde. 7. Grievance Procedures: Procedures adopted and published by Concorde as set forth as in this policy, 8. "In Writing": Use of the phrase "in writing" shall refer to submission of materials either electronically (e,g., via email or via hard copy format, sent via facsimile, U.S, mail or courier service, interoffice mail, or personal delivery) to the Lead Title IX coordinator, g. Supportive Measures: Non -disciplinary, non -punitive Individualized services offered as appropriate, as reasonably available, and without a fee or charge after Concorde obtains Actual Knowledge that Prohibited Conduct may have occurred. Including but not limited to before or after the filing of a Formal Complaint. Supportive Measures must be available to Complainants and Respondents on an equitable basis and must be designed to: I. restore or preserve equal access to Concorde's education programs or activities without unreasonably burdening the other party; ii, protect the safety of all parties and the College's educational environment; and III. deter Prohibited Conduct. 1o, Prohibited Conduct: Sex Discrimination and Sexual Harassment as defined in Title IX of the Education Amendments of 1972 (20 U.S.C. 551681, et. seq.) and its implementing regulations (34 CFR 1o6, et, seq.) and the Title IX policy 04-018, 11. Remedies: Actions taken to restore or preserve equal access to Concordes education programs and activities, 12. Respondent: Person(s) reported to have engaged in Prohibited Conduct,A person may be a complainant, or a respondent, even where no formal complaint has been filed and no grievance process is pending. Student Computer Network and Internet Conduct Concorde Career College provides students access to its computer network and Internet access for purposes directly related to education. Concorde reserves the right to monitor all usage of Its computers and computer systems. This includes the monitoring of email and website access. The following practices are prohibited: Installing or executing unauthorized software. Using computers to copy copyrighted or licensed software, Using the network for commercial purposes. Users may not buy or sell products or services through the system without prior consent of the corporate network administrator. Using the network for advertising or political Lobbying. Accessing websites, newsgroups, or chat areas that contain material that is sexually related, obscene, or that promotes illegal acts. If a user accidentally accesses this type of information, he or she should immediately notify an instructor, the Learning Resource Center Coordinator, and/or network administrator. 2022-2023 Garden Grove Catalog I Publication Date: May 20. 20231 Effective July 1, 2022 through June 30, 2023 67 Using the network for any activity or to transmit any material that violates federal, state, or local Laws. This includes, but is not limited to, illegal activities, such as threatening the safety of another person or peer -to -peer file sharing of copyrighted materials, Using vulgar, derogatory, or obscene language. Users may not engage in personal attacks, harass another person, or post private information about another person. Logging on to another person's account or attempting to access another user's files, with or without that person's permission. "Hacking" or otherwise trying to gain access to another person's or organization's computer system. Engaging in "spamming" (sending an email to more than io people at the same time) or participation in chain letters. Intentionally damaging any computer hardware or software. Computer and network resources are of significant value, and their abuse can have a negative effect on other users. Noncompliance with this policy may result in loss of computer and network privileges, suspension, and/or withdrawal from school. Social Media Use Policy This policy addresses the use of social media sites by Concorde students, whether or not the use involves the Colleges WiFi network or other computer resources. Social media includes, but is not limited to: texting, blogs and social media platforms such as Snapchat, Twitter, Facebook, Linkedln, Instagram, Google+, YouTube, Flickr, and Yammer. Concorde is aware that members of the College community may wish to express their personal ideas, thoughts, and opinions through their private social media accounts (not administered by the College), Nevertheless, Concorde students are expected to conduct themselves in a professional manner at all times. Concorde reserves the right, under circumstances it deems appropriate and subject to applicable laws and regulations, to impose disciplinary measures, such disciplinary measures include dismissal from the College for students who use social media in violation of the guidelines in this policy, in ways that reflect poorly on the College, or interferes with the education of other students and/or the operation of the College. In appropriate cases, the conduct may also be reported to law enforcement authorities. In connection with the use of social media, the conduct Listed below is prohibited: Using social media to harass, threaten, insult, defame or bully another person or entity, Making threats of injury to any student, patient, member of faculty or staff, or officer or board member, including threats concerning their respective family members or personal property. Making comments that insult, disparage, disrespect or defame the College or members of the Concorde community. Making discriminatory or harassing comments that violate federal or state law and/or would be prohibited by Concordes anti -discrimination / anti - harassment policy and/or Title IX policy. Violating any intellectual property law, such as copyright, trademark, fair use and/or financial disclosure law. Posting or sharing copyrighted content (such as text, video, graphics or sound files) without permission from the holder of the copyright. Posting or sharing trademarked content (such as Logos, names, brands, symbols and designs) without permission from the trademark owner. The "0' symbol indicates that the mark is federally registered and the owner has the exclusive right to use it. The "TM and SM" symbols Indicate that the owner may have common-law rights, but the mark is not federally registered. Posting or sharing, a photograph or video image of a student, faculty or staff member without obtaining their permission. Posting or sharing a photograph or video of a patient or volunteer that would violate the Health Insurance Portability and Accountability Act (HIPAA). Posting images or comments which are vulgar or obscene, or would otherwise violate any applicable law. For any questions regarding this policy, contact your Campus President Confidentiality Statement The Health Insurance Portability and Accountability Act (HIPAA) is the law that applies to physicians regarding the completely confidential nature of patient information and applies to all Concorde students and employees. Except where necessary in the regular course of business, the discussion, transmission, or narration in any form of any patient information of a personal nature, medical or otherwise, obtained in the regular course of the student's schooling or employment is strictly forbidden. Any violation of this professional rule shall constitute grounds for severe disciplinary action, including possible termination of the enrollment contract and dismissal from the College. Graduation Requirements Effective: 03/23/2023 A diploma, certificate, or degree will be Issued to students upon successful completion of all academic 2022-2023 Garden Grove Catalog I Publication Date: May 20, 2023 1 Effective July 1, 2022 through June 30, 2023 68 requirements. Successful completion of all courses listed in the program breakdowns requires a minimum cumulative grade point average of 2.0 or above. All externships/clinicals must also be successfully completed with a passing grade. Duplicate diplomas or certificates take approximately 14-30 working days after payment to produce. A fee will be assessed for all duplicate requests. (For details regarding commencement ceremonies, see "Commencement Ceremonies" in the "Student Information & Affairs' section under "General Information:') Family Educational Rights and Privacy Act Concorde maintains a number of important records on the student's behalf throughout the application and registration processes, as well as records that are maintained throughout a student's enrollment. Examples of such records include but are not limited to: • Academic Transcripts • Attendance Records • Financial Aid Records • Employment Records • Disciplinary Documentation Student Rights Under FERPA The Family Educational Rights and Privacy Act (FERPA) affords eligible students certain rights with respect to their education records,Once a student reaches 18 years of age or attends a postsecondary institution, he or she becomes an "eligible student:' and all rights formerly given to parents under FERPA transfer to the student. These rights include: The right to inspect and review the student's education records within 45 days after the day Concorde receives a request for access. A student should submit to the Academic Dean or Campus President a written request that Identifies the record(s) the student wishes to inspect, The school official will make arrangements for access and notify the student of the time and place where the records may be inspected. Students are not entitled to inspect and review financial records of their parents. If a request is submitted to a school official not responsible for maintaining records, that official shall advise the student of the correct official to whom the request should be addressed. The right to request the amendment of the student's education records that the student believes is inaccurate, misleading, or otherwise in violation of the student's privacy rights under FERPA. A student who wishes to ask the school to amend a record should write the Academic Dean, clearly identify the part of the record the student wants changed, and specify why it should be changed. If the school decides not to amend the record as requested, the school will notify the student In writing of the decision and the student's right to a hearing regarding the request for amendment, Additional information regarding the hearing procedures will be provided to the student when notified of the right to a hearing. The right to provide written consent before Concorde discloses personally identifiable information from the student's education records, except to the extent that FERPA authorizes disclosure without consent. The right to file a complaint with the US, Department of Education concerning alleged failures by Concorde to comply with the requirements of FERPA. The name and address of the Office that administers FERPA is; Family Policy Compliance Office U.S. Department of Education 400 Maryland Avenue, SW Washington, DC 20202-8520 Concorde Riahts Under FERPA FERPA permits the disclosure of education records, without consent of the student, if the disclosure meets certain conditions found in the FERPA regulations, A postsecondary institution may disclose education records without obtaining prior written consent of the student in the following instances: Parental access to a student's record will be allowed by Concorde without prior consent if:1) the student has violated a law or the Institution's rules or policies governing alcohol or substance abuse, and the student is under 21 years old; or 2) the Information is needed to protect the health or safety of the student or other individuals in an emergency. The school discloses education records without a student's prior written consent under the FERPA exception for disclosure to school officials with Legitimate educational interests. A school official is a person employed by the Institution in an administrative, supervisory, academic, research, or support staff position (including law enforcement unit personnel and health staff); a person serving on the board of trustees; or a student serving on an official committee, such as a disciplinary or grievance committee. A school official also may include a volunteer or contractor outside of Concorde who performs an institutional service of function for which the school would otherwise use 2022-2023 Garden Grove Catalog i Publication Date: May 20, 2023 i Effective July 1, 2022 through June 30, 2023 69 its own employees and who is under the direct control of the school with respect to the use and maintenance of the education records, such as an attorney, auditor, or collection agent or a student volunteering to assist another school official in performing his or her tasks. A school official has a Legitimate educational interest if the official needs to review an education record in order to fulfill his or her professional responsibilities for the Institution. To officials of another school where the student seeks or intends to enroll, or where the student is already enrolled if the disclosure is for purposes related to the student's enrollment or transfer, To authorized representatives of the U.S. Comptroller General, the U.S, Attorney General, the U,S. Secretary of Education, or State and local educational authorities, such as a State postsecondary authority that is responsible for supervising the Institution's State -supported education programs, Disclosures under this provision may be made: D in connection with financial aid for which the student has applied or which the student has received, if the information is necessary to determine eligibility for the aid, determine the amount of the aid, determine the conditions of the aid, or enforce the terms and conditions of the aid; 2) in connection with an audit or evaluation of Federal- or State -supported education programs, or for the enforcement of or compliance with Federal legal requirements that relate to those programs, These entities may make further disclosures to outside entities that are designated by them as their authorized representatives to conduct any audit, evaluation, or enforcement or compliance activity on their behalf. To organizations conducting studies for, or on behalf of, the school in order to: develop, validate, or administer predictive tests; administer student aid programs; or improve instruction. To accrediting organizations to carry out their accrediting functions. To comply with ajudicial order or lawfully issued subpoena. To appropriate officials in connection with a health or safety emergency. To a victim of an alleged perpetrator of a crime of violence or a non -forcible sex offense. The disclosure may only include the final results of the disciplinary proceeding with respect to that alleged crime or offense, regardless of the finding, To the general public, the final results of a disciplinary proceeding if the school determines the student is an alleged perpetrator of a crime of violence or non -forcible sex offense, and the student has committed a violation of the school's rules or policies with respect to the allegation made against him or her, To parents of a student regarding the student's violation of any Federal. State, or local law, or of any rule or policy of the school, governing the use or possession of alcohol or a controlled substance if the school determines the student committed a disciplinary violation and the student is under the age of twenty-one. Except for disclosures to school officials, disclosures related to somejudicial orders or lawfully issued subpoenas, disclosures of directory information, and disclosures to the student, FERPA regulations require the Institution to record the disclosure. Eligible students have a right to inspect and review the record of disclosures. Additionally. FERPA allows Concorde to disclose information it has designated as "Directory Information:' Concorde defines directory information as; the student's name, address(es), telephone number(s), e-mail address, birth date and place, program of study, dates of attendance, honors and awards, photographs and credential awarded. If a student does not want his or her directory information to be released to third parties without the student's consent, the student must present such a request in writing to the Academic Dean within 45 days of the student's enrollment or by such later date as the Institution may specify as acceptable. Under no circumstance may the student use the right to opt out to prevent the Institution from disclosing that student's name, electronic identifier, or institutional e- mail address in a class in which the student is enrolled. Release of Personally Identifiable Information ED As of January 3, 2012, the U.S. Department of Education's FERPA regulations expanded the circumstances under which a student's education records and personally identifiable Information (PLO contained In such records, including his or her Social Security Number, grades, or other confidential information, may be accessed without his or her consent. The U.S. Comptroller General, the U.S, Attorney General, the U.S. Secretary of Education, or State and local education authorities ("Federal and State Authorities") may allow access to a student's records and PH without his or her consent to any third party designated by a Federal or State Authority to evaluate a Federal- or State - supported education program. The evaluation may relate to any program that is "principally engaged in the provision of education; such as early childhood education and job training, as well as any program that is administered by an education agency or institution. Federal and State Authorities may allow access to a student's education records and PH without the student's consent to researchers performing 2022-2023 Garden Grove Catalog I Publication Date: May 20, 20231 Effective July 1, 2022 through June 30, 2023 70 certain types of studies, in certain cases, even when Concorde objects to or does not request such research. Federal and State Authorities must obtain certain use -restriction and data security promises from the entities that they authorize to receive a student's PII, but the Federal and State Authorities need not maintain direct control over such entities. With respect to Statewide Longitudinal Data Systems, State Authorities may collect, compile, permanently retain, and share, without the student's consent. Pit from his or her education records, and they may track the student's participation In education and other programs by linking such PII to other personal information about him or her that they obtain from other federal or state data sources, including workforce development, unemployment Insurance, child welfare,juvenilejustice, military service, and migrant student records systems. Students With DisabiCities Policy It is the policy of Concorde Career Colleges, Inc. (Campus), to abide by both the letter and spirit of Section 504 of the Rehabilitation Act of 1973 and its implementing regulation at 34 Code of Federal Regulations C.F.R., Part 104. Section 504 prohibits discrimination on the basis of disability in programs and activities operated by recipients of federal financial assistance, Covered entitles must accommodate students with reasonable academic adjustments and auxiliary aids and services that are necessary to afford an individual with a disability an equal opportunity to participate In Its programs, Concorde is not required to make academic adjustments and/or provide auxiliary aids and services that would result in a fundamental alteration of its programs or impose an undue burden. The Campus prohibits at[ discrimination against "qualified individuals with disabilities" as defined in Concordes Disabilities Policy. In addition, a "qualified disabled person," with respect to postsecondary and vocational education services, is one who meets the academic and technical standards requisite to participation in the Campus education program. Procedures for Requesting Academic Adjustment and/or Auxiliary Aid', i, Current students with disabilities wishing to request academic adjustments and/or auxiliary aids must contact the Campus President. The Campus President Is designated as the Campus Compliance Coordinator (CCC) with respect to Section 504. A disclosure of a disability or request for adjustments and/or aids made to a faculty or staff member, other than the CCC, wilt not be treated as a request for an academic adjustment and/or auxiliary aid. However, if a student discloses a disability to faculty or staff, he or she is required to direct the student to the CCC. 2. The CCC will provide the student With an academic adjustment and/or auxiliary aid Request Form for Students With Disabilities to complete. Academic adjustments and/or auxiliary aids are available to students who provide documentation of a disability, specifically that they have an impairment that substantially limits one or more major life activities. 3. In general, the documentation referenced should be current prior to taking entrance assessments to be accepted Into a program. The documented assessments must be completed by qualified professionals in the area of disability, Documentation and sources used to evaluate the need and determine appropriate adjustments or aids may include a licensed professional's current medical diagnosis and date of diagnosis, evaluation of how the student's disability affects one or more of the major life activities and recommendations, psychological and/or emotional diagnostic tests, aptitude and achievement tests with results/reports, functional effects or limitations of the disability (physical Limitations) and/or medications and recommendations, and social and cultural background and adaptive behavior. The campus reserves the right to request additional documentation as needed, 4• After the CCC or his or her designee receives the academic adjustment and/or auxiliary aid Request Form and the required documentation, the CCC will engage in an Interactive process with the student to determine what academic adjustment(s) and/or auxiliary aid(s) are appropriate. This process will Include primary consideration of the student's recommendations, It is the responsibility of the student to Initiate this process by contacting the CCC and participating in the interactive process to identify appropriate academic adjustments and/or auxiliary aids. Within 10 business days, the CCC will meet with the student to discuss the appropriate reasonable academic adjustments and/or auxiliary aids needed. Primary consideration will be given to the student's requested academic adjustments and/or auxiliary aids. Any academic adjustment and/or auxiliary aid denied will include a written statement as to the basis. Whenever an academic adjustment and/or auxiliary aid is denied, the CCC wilt enter into an interactive communication with the requester and discuss the need for additional documentation and/or alternate academic adjustments and/or auxiliary aids, 5. If the student is denied the requested adjustment or aid, he or she may file a grievance using the Grievance Procedure, or the student may file a complaint with the Office for Civil Rights, 2022-2023 Garden Grove Catalog I Publication Date: May 20, 20231 Effective July 1, 2022 through June 30, 2023 71 6 The CCC is responsible for ensuring that approved academic adjustments and auxiliary aids are implemented in a timely manner and will be responsible for ensuring compliance of accommodations through the Academic Dean and Program Director, If students believe that the academic adjustment and/or auxiliary aid is not being implemented, they are urged to contact the CCC to discuss the matter. If not resolved, students may file a grievance using the Grievance Procedure, or the student may file a complaint with the Office for Civil Rights. An adjustment or aid that fundamentally alters a program of instruction, conflicts with direct licensing requirements, or otherwise negates a requirement essential to the program will not be approved. A student may challenge such a determination by using the Grievance Procedure, or the student may file a complaint with the Office for Civil Rights, Grievance Procedure Regardin Students With Disabilities Any complaints alleging discrimination based on one's disability, Including disagreements regarding requested academic adjustments and/or auxiliary aids, may be grieved using the following procedures: He or she should contact the Campus Compliance Coordinator (CCC) (Campus President) to file a formal grievance as soon as the student knew or reasonably should have known of the alleged discriminatory act or disagreement regarding academic adjustments and/or auxiliary aids, The CCC will assist the student in defining the grievance and will witness the student's signature on the Grievance Form. All grievances shall be reviewed and investigated by the Vice President of Academic Affairs. The Vice President of Academic Affairs' role shall be to investigate whether the student was discriminated based on disability by gathering all relevant information. Allegations can Include, but are not Limited to, harassment, failure to provide approved aids or adjustments, or a disagreement over what aids and adjustments are appropriate. The student shall have an opportunity to express his or her concerns with the Vice President of Academic Affairs. All reasonable efforts will be made to provide a written determination to the student within 30 days, which will close the charge of discrimination. If the student feels the alleged discriminatory act was conducted by the CCC, the student may contact the Vice President of Academic Affairs at 1-800-852-8434 to file a formal grievance at any time in the process. The determination made by the Vice President of Academic Affairs will be the final review for internal institutional purposes. A student or any member of the public may file a complaint about this Institution with the Bureau for Private Postsecondary Education by calling (888) 370-7589 or by completing a complaint form, which can be obtained on the bureau's internet web site (www bppe ca aov). The campus is dedicated to protecting the rights provided to Individuals with disabilities by Section 504• Federal regulations prohibit the campus from discriminating against students on the basis of disability. If a student believes that the campus has discriminated against him or her or another person on the basis of disability, the student may file a complaint with the U.S. Department of Education, Office for Civil Rights. The campus prohibits retaliation against persons who file complaints of discrimination or assist with or participate in a campus or government agency investigation, proceeding, or hearing concerning complaints of discrimination. Retaliation complaints may be filed separately with the Office for Civil Rights, Current or prospective students with disabilities wishing to request academic adjustments and/or auxiliary aids must contact the Campus President. Official Letter Grading Scale Effective for all Terms starting on or after April 17th 2023 Records of grades are maintained by the Registrar. Students receive letter grades at the end of each grading period (course) using the official letter grading scale. Grades are based on assignments, tests, and manipulative performance examinations given with each unit of learning. At the end of each evaluation period, the student's cumulative grade point average (CGPA) will be determined, IncomDtete Grades All missed exams and assignments must be complete by the last day of the current term. In rare circumstances, an "I" (incomplete) grade may be issued with the approval of the Academic Dean or the Campus President, The student will then have seven calendar days (excluding published holidays) in which to make up the missing work, A student who has a final grade of "I" and who has not made up the work by the end of this period, will receive a course grade calculated based on a grade of zero for the missing work. Any action that may result from a grade calculated on this basis (such as probation, being required to repeat the course, or withdrawal/dismissal) will be executed immediately. When the "I" is replaced with a letter grade, Satisfactory Academic Progress will be recalculated based on the letter grade and the credits earned, 2022-2023 Garden Grove Catalog I Publication Date: May 20, 20231 Effective July 1, 2022 through June 30, 2023 72 Incomptetes, although a temporary grade. Will be included as attempted credits, Course Co -Requisites Effective for all, Terms starting on or after November 28th, 2022 Some programs require courses to be taken concurrently. These courses are identified as co - requisite courses. A student Who fails a lecture course Will also receive a failing grade R for any lab or clinical course identified as a co -requisite to the failed course(s) regardless of the grade earned for the clinical/lab course, A student Who fails a clinical or lab course but passes the/all co -requisite lecture course(s) Is required to repeat only the failed clinical or lab course, If a course Is co -requisite With one or more other courses, that requirement is listed in each course description or in the program matrix in this catalog, f"enrlinn Qrnlo Vo%t DescriptionModifier 1 Superscrlpted i with Course must be letter grade repeated 2 Superscripted 2 with This course does not tatter grade Impact GPA but does count toward rate of progress 3 Superscrlpted 3 with This course does not letter grade impact CGPA and is not assigned credits, attempted, or earned credit hours N/E In the GPA column No effect on grade point average (GPA) G_ eneral Education Classes & Core Programs This is the official letter grading scale for all non -nursing general education courses and core program courses. Core program courses are those that are taught in four - or six -week modules, Letter Grade Numerical % Description GIRA A go -too Highly Competent 4.00 B 80-89 Fully Competent 3.00 c 70-79 Competent 2.00 F° 0-60 Not Competent 0.00 T3 N/A Transfer of Credit N/E N/A Incomplete I N/E W2 N/A Withdrawn from Course N/E Clinical Program Content Courses The official letter grading scale for technical courses in all programs taught In ten -Week academic terms (except Nursing programs) is as follows: Letter Grade Numerical Description A go -too Highly Competent 4.00 B 80-89 Fully Competent 3.00 C 75-79 Competent 2.00 Fs 0-74 Not Competent 0.00 T3 N/A Transfer of Credit N/E I N/A Incomplete N/E W2 N/A Withdrawn from Course N/E Vocational Nursing Courses The official letter grading scale for all courses in the Vocational Nursing program is as follows: Letter Grade Numerical % Description A 93-100 Highly Competent 4.00 B 85-92 Fully Competent 3.00 C 78-84 Competent 2.00 F1 0-77 Not Competent 0100 T3 N/A Transfer of Credit N/E I N/A Incomplete N/E W2 N/A Withdrawnfrom Course N/E Pass/Fail Courses The following grading scale will be used for courses identified as pass/fail These courses do not impact CGPA, but they do count toward rate of progress and maximum time frame. Letter Grade Numerical % Description GPA P N/A Successful N/E completion of a Pass/Fail course F1.2 N/A Failure of a N/E Pass/Fall course T3 N/A Transfer of N/E Credit I N/A Incomplete N/E W2 N/A Withdrawnfrom N/E Course 2022-2023 Garden Grove Catalog i Publication Date: May 20, 2023 i Effective July 1, 2022 through June 30. 2023 73 Satisfactory Academic Progress Poticy To remain in good academic standing and maintain financial aid eligibility, students must meet the following minimum Satisfactory Academic Progress (SAP) standards as measured at the end of each grading and/or payment period: i. Must maintain a minimum cumulative grade point average (CGPA) of 2.0. 2. Must maintain a rate of progress (ROP) of 66.67% or greater, 3 Must be able to complete the program within 150 percent of the program length (Maximum Time Frame [MTFI). Cum u tativei Grade Point Average (CGPA CGPA measures the quality of the student's work by assigning quality points to each letter grade and weighting the course by the credit hours, Only courses with earned grades required in the student's program of study are included in the CPGA calculation. In the case of repeated coursework, only the most recent attempt is counted toward the CGPA. Rate of Progress (ROP Students are required to maintain a satisfactory ROP toward successful completion of their program. ROP is defined as the credit hours completed divided by the credit hours attempted. All periods of the student's enrollment for the current program count when assessing progress, even periods in which the student did not receive Federal Student Aid (FSA) funds. Maximum Time Frame (MTF) Students must be able to successfully complete all the required course credit hours of their program within the Maximum Time Frame. To maintain SAP, the credit hours attempted cannot exceed one and one-half times (1.5) or i5o percent of the credit hours required to complete a program. SAP Evaluation Each program is broken down into grading periods and payment periods, At the end of each of these periods, the student's CGPA, ROP and MTF will be evaluated. The evaluation will ensure that all aspects of Satisfactory Academic Progress are met. A student failing to maintain the minimum standards of Satisfactory Academic Progress wilt be notified of such and will face administrative actions. These actions Include being placed on Academic Warning, Academic Probation or dismissal from the program at the end of a grading period. In addition, a student failing to maintain Satisfactory Academic Progress at the end of a payment period may be placed in a Financial Aid (FA) Warning status or Financial Aid Probation status, or the student may lose Federal Financial Aid eligibility altogether. The outcome of SAP Evaluation is different depending on whether a student Is enrolled in a Non -Term Program or a Term eased Program. Non -Term Programs (Dental Assistant, Medical Assistant, and Medical Office Administration) Academic Warnin A student not meeting all aspects of Satisfactory Academic Progress (CGPA, ROP and MTF) at the end of a grading period will be placed on Academic Warning. The school will advise the student of his or her status immediately upon completion of the SAP evaluation, and, in cooperation with campus academic leadership, the student will be required to complete an Academic Success Plan (ASP). The student will remain in Academic Warning status until; a.) the student's SAP is evaluated at the end of the upcoming grading period, is met, and the student is returned to good academic standing and Active status; or b.) the student does not meet the requirements agreed to in the Academic Success Plan created at the beginning of the grading period whereupon the student will be notified of pending dismissal from the program. A student may appeal pending dismissal In writing to the Academic Dean within 72 hours of notification. (see Satisfactory Academic Progress Appeals) A student who does not file an appeal or for whom an appeal is not granted will be academically dismissed. A student submitting a successful appeal will be placed in Academic Probation status. Academic Probation A student on Academic Warning who does not meet Satisfactory Academic Progress standards at the end of the grading period must file an appeal. If the appeal Is approved, the student wit[ be placed on Academic Probation. A student on Academic Probation who fails to achieve Satisfactory Academic Progress or who fails to meet the requirements of the Academic Success Plan at the end of the grading period wilt be dismissed. Term Based Programs (All other programs not covered in the Non -Term Programs section above) Academic Warnin A student not meeting all aspects of Satisfactory Academic Progress (CGPA, ROP and MTF) at the end of a grading period wilt be placed on Academic Warning, The school will advise the student of his or her status 2022-2023 Garden Grove Catalog I Publication Date; May 20. 20231 Effective July 1, 2022 through June 30, 2023 74 immediately upon completion of the SAP evaluation, and, in cooperation with campus academic leadership, the student will be required to complete an Academic Success Plan (ASP), Only one Academic Warning grading period is permitted in Term -Based Programs. If a student fails to achieve Satisfactory Academic Progress for the next grading period or for any grading period in which the student is on Academic Warning, the student will be notified of pending dismissal To remain enrolled, the student must submit a SAP Appeal within 72 hours of notification. A student in this situation who does not file an appeal or does not receive approval for an appeal will be dismissed, Academic Probation A student on Academic Warning who does not meet Satisfactory Academic Progress standards at the end of the grading period must file an appeal. If the appeal is approved, the student will be placed on Academic Probation. A student on Academic Probation who fails to achieve Satisfactory Academic Progress or who fails to meet the requirements of the Academic Success Plan at the end of the grading period will be dismissed, All Programs Active Status A student on Academic Warning or Academic Probation wit[ be returned to good standing and Active status at the end of a grading period in which all Satisfactory Academic Progress standards are met. Financial Aid (FA) Warnin FA Warning will be assigned to a student not meeting Satisfactory Academic Progress standards at the end of a payment period. The school will advise the student of his or her status immediately upon completion of the SAP evaluation, A student on FA Warning may continue to receive Federal Student Aid (FSA) funds for one payment period. A student on FA Warning who achieves the minimum CGPA and rate of progress by the next payment period will be removed from FA Warning and placed back in good standing and retain his or her eligibility for FSA funds. A student who fails to meet Satisfactory Academic Progress standards after the FA Warning period will lose his or her eligibility for FSA funds unless the student's appeal is approved, The student wilt then be placed on FA Probation, Financial Aid (FA) Probation Students on FA Warning who do not meet Satisfactory Academic Progress at the end of the payment period must submit an appeal or be dismissed. If the appeal Is approved, the student wilt be assigned the status of FA Probation, The school wit[ advise the student of his or her status immediately upon completion of the SAP evaluation. A student on FA Probation who fails to achieve Satisfactory Academic Progress or who falls to meet the requirements of the Academic Success Plan at the end of the payment period will be dismissed. A student on FA Probation who achieves a minimum CGPA and ROP by the next payment period will be removed from FA Probation and placed back in good standing and retain eligibility for FSA funds, A student who fails to make Satisfactory Academic Progress or falls to meet the requirements of the Academic Success Plan after the FA Probation period will lose eligibility for FSA funds. Academic Success Plan At the end of every grading and/or payment period in which a student does not meet Satisfactory Academic Progress standards, campus academic staff will assist the student in creating an Academic Success Plan, The Academic Success Plan will outline, in detail, minimum academic performance standards for the student for the upcoming term, The student must acknowledge and meet the requirements of the Academic Success Plan to remain enrolled in the program. Satisfactory Academic Progress Appeals A student may appeal dismissal from the program due to failure to meet SAP and/or the loss of financial aid based on mitigating circumstances. Written appeals must Include; A clear statement about the mitigating circumstances that caused the student to be unsuccessful and include appropriate supporting documentation of such circumstances; An explanation of how such mitigating circumstances contributed to the student's academic situation; An explanation about what has changed in the student's situation that would allow the student to attain Satisfactory Academic Progress at the next payment period; and An acknowledged and signed Academic Success Plan created with the assistance of campus academic staff. If the student does not submit an appeal within 72 hours of notification, or the appeal is denied, the student will be academically dismissed. 2022-2023 Garden Grove Catalog I Publication Date: May 20, 20231 Effective July 1. 2022 through June 30, 2023 75 Notice Concerning Transferability of Credits and Credentials Earned at Our Institution The transferability of credits you earn at Concorde Career College is at the complete discretion of an institution to which you may seek to transfer. Acceptance of any certificate, diploma or degree you earn at Concorde is also at the complete discretion of the Institution to which you may seek to transfer. If the credits or certificate, diploma, or degree that you earn at this Institution are not accepted at the institution to which you seek to transfer, you may be required to repeat some or all of your coursework at that institution. For this reason, you should make certain that your attendance at this Institution will meet your educational goals. This may include contacting an institution to which you may seek to transfer after attending Concorde Career College to determine if your credits or certificate, diploma, or degree will transfer. Transfer of Credit to Concorde Effective: 07/05/2022 Students who formerly attended a postsecondary institution accredited by an agency as recognized by the U.S. Department of Education may be granted transfer credit for equivalent courses taken at the previous institution. Students must submit a Request for Transfer Credit as soon as possible after being enrolled at Concorde, in addition, students are responsible for having official transcript(s) from their previous institution forwarded to Concorde. To be eligible for transfer credit consideration, the following must be met. An official copy of the students transcript is on file with Concorde; Non -General Education courses were completed within the previous 12 months, and a grade of "B" or better was earned; For VN programs, non -general education courses were completed within the previous 5 years, and a grade of "B" or better was earned; General Education courses were completed within the last five years, and a grade of "B" or better was received; A copy of the catalog containing the course description, which the student enrolled under, is provided; and CLEP courses may be accepted if completed within the five years and have a minimum score of 60. AP scores may be accepted if: The official College Board Assessment is received The Assessment scores are within five years of the request to transfer The following scores are achieved; • CHEM1310 (3 credits) Score of 3 or higher: Chemistry • CHEM1411(3 credits) Score of 3 or higher: Chemistry • CHEM1421(3 credits) Score of 3 or higher: Chemistry • CSCI1310 (3 credits) Score of 3 or higher: Computer Science A • ENGL1310 (3 credits) Score of 3 or higher: English Literature and Composition or English Language and Composition • ENGL1320 (3 credits) Score of 3 or higher: English Literature and Composition or English Language and Composition • PSYC1310 (3 credits) Score of 3 or higher: Psychology • MATH1310 (3 credits) Score of 3 or higher: Statistics • MATH1320 (3 credits) Score of 3 or higher: Statistics Students requesting to transfer credit(s) must submit all required documentation no less than one week prior to the start of their program of study, If the Academic Affairs department determines the credits are acceptable for transfer, credit will be given for those courses, and the student will be scheduled to take only those courses needed to fulfill the requirements for graduation. Under no circumstances does Concorde Career College grant academic credit for life experience. This section does not apply to students withdrawn from the same Concorde campus regardless of withdrawal date, Students who receive transfer credit will have the program tuition charge prorated based upon the remaining number of credits the student must earn in order to graduate. The Business Office will make the appropriate tuition adjustment. Concorde does not make any representation or guarantee that coursework completed at another institution will transfer to Concorde. Students accepted into the Vocational Nursing program may be eligible for a $250 tuition credit for previously completing related education within the last 5 years. This includes the following courses: i. Vocational or practical nursing courses completed at a BVNPT approved vocational program. 2, Registered nursing courses completed at a BRN approved RN or pre-licensure BSN program. 3. Psychiatric technician courses completed at a BVNPT 2022-2023 Garden Grove Catalog I Publication Date: May 20, 2023 ( Effective July 1, 2022 through June 30, 2023 76 approved psychiatric technician program. 4• Armed services nursing courses. 5. Certified nurse assistant courses completed at a California Dept. of Public Health approved CNA training program. 6, Other courses the school determines are equivalent to courses in the program. Students must provide official transcripts from the course to be eligible for the credit, Transcripts reflecting a "B" or better in a course or courses from programs approved by the BVNPT, BRN, or CA Dept. of Public Health, as applicable, may receive a $250 tuition credit. Students From Other Concorde Career Institutes/Colleges Students transferring from another Concorde Career Institute/College must meet the entrance requirements in place at this school at the time of transfer. These students may be eligible to receive credit for previous courses provided that the following requirements are met: An official copy of the student's transcript Is on file with Concorde Career College; Courses within a major were completed within the previous 12 months, and a grade of "C" or better was earned; General Education (nonscience) communications, mathematics, social science or humanities courses were completed with a grade of "C" or better; and General Education science (BIOL. CHEM) courses were completed within the previous ten years with a grade of "C" or better, Students transferring from another Concorde Career school may transfer up to 75 percent of the academic credits necessary to fulfill the requirements for graduation. Students requesting to transfer credit(s) must submit all required documents prior to starting school. If the Academic Affairs department determines the credits are acceptable for transfer, credit will be given for those courses, and the student will be scheduled to take only those courses needed to fulfill the requirements for graduation. For courses within a major taken more than 12 months prior, the student must take a proficiency examination for both academics and practicals. Academic credit will be granted if the student scores 75 percent or better and demonstrates competencies of practical skills. The student will not be charged for the examination(s). Students requesting to transfer credit(s) must submit all required documents and/or pass any proficiency examination prior to starting school. Under no circumstances does Concorde Career College grant academic credit for life experience. Residency Requirements Students are required to earn a minimum of 75% of their credits/hours In residence at Concorde Career College/Institute. Therefore, the total of transfer credits and online classes cannot exceed 25% of a program's credits/hours. An exception may be made for students transferring to the same program of study at another Concorde school. Please contact the Academic Dean at the receiving school to discuss the transfer of course credits and credit for prior Learning. Repetitions Effective: 09/13/2022 Students are required to repeat any failed course. With the exception of courses with the designation "CPSq° students will be allowed to repeat a failed course once (see the "Official Letter Grading Scale"). CPSO courses may be attempted a total of three times. Both the grade(s) for the failed course(s) and the repeated course(s) will appear on the transcript, but only the most recent grade will be used in calculating CGPA. However, the original course(s) and all repeated course credit hours are included in the maximum time frame and rate of progress calculations. Students who fail the same CPSO course three times will be dismissed from the program. Students who fait the same non-CPSO academic course twice will be dismissed from the program. In addition, students may only attempt a course three times. An attempt is defined as any grade earned for a course with the exception of W7 or 7DC. A student who does not successfully pass a course on the third attempt will be dismissed from the program. Students dismissed from a program are not eligible for readmission into the same program. Students may incur a per credit hour fee for repeating a class(es). Students must remain active in order to be eligible for any retake fee. If a student withdraws from school, he/she will be charged the full per credit hour cost to retake a course. Please see a Financial Aid Representative to discuss your situation. Veterans Administration Students The school will notify the Veterans Administration (VA) when a student receiving VA education benefits is placed on Academic Warning or Academic Probation. Students will be advised of any counseling services available to them at the school in order to resolve academic or other problems and to establish a 2022-2023 Garden Grove Catalog I Publication Date: May 20, 2023 1 Effective July 1, 2022 through June 30. 2023 77 meaningful plan for successful completion of their education or training, The school wilt also remind students of the counseling services and tutorial assistance benefits available through the VA. When a student has failed to maintain prescribed standards of progress, the VA will be informed promptly so that benefit payments can be discontinued in accordance with the taw. The termination date assigned by the school wilt be the last day of the term or other evaluation period In which the student's progress became unsatisfactory. Schools that provide a period of academic warning or probation may not continue to certify a veteran or eligible person (who remains in an unsatisfactory academic status) for an indefinite period of time. The school will withdraw any student who remains in an unsatisfactory academic status for more than two successive periods and report the withdrawal to the VA. The credit hours attempted cannot exceed 1,5 times the credit hours required to complete the credit -hour program. Copyright Infringement The unauthorized reproduction or distribution of copyrighted materials is prohibited. This may include but is not limited to Internet file -to -file transfer, student - to -student transfer, photocopies, or undisclosed use of copyrighted material in essays or other works created by a student. Students using copyrighted materials are required to identify the source of the material and its copyright in all school materials. Copyrighted materials can include music, pictures, books, magazines, and newspapers in all forms, including the date obtained from the Internet. In addition to any civil or criminal Liabilities, any unauthorized reproduction or use of copyrighted materials is grounds for disciplinary action, up to and including dismissal from school. Anyone found to have infringed a copyrighted work may be liable for Actual Damages and Profits. A copyright owner is entitled to recover the actual damages suffered by him or her as a result of the infringement and any profits of the infringer that are attributable to the infringement. Statutory damages for copyright infringement range from $750 up to $30,00o for each work infringed, and, if willful Infringement is proven by the copyright owner, that amount may be increased up to $150,00o for each work infringed. In addition, an infringer of a work may also be liable for the attorney's fees incurred by the copyright owner to enforce his or her rights. Outside Classroom Work Students will find the work in each program to be challenging, requiring them to maximize their time and problem -solving strategies. Students demonstrate their commitment to learning via work and time spent inside and outside the class. In addition to the time spent in class per week, students are required to spend time outside of class on reading assignments, writing assignments, practice and practical applications, and projects or other equivalent [earning experiences to help them achieve the course objectives. Specific details on the outside classroom work are found in the individual course syllabi, which students receive at the beginning of each course, Scholastic Honesty Effective: 04/17/2023 It is assumed that all students are enrolled in class to Learn: therefore, cheating is not an acceptable practice. Dishonesty of any type In a course, including cheating on examinations or plagiarizing materials, can result in a grade of "F and may because for suspension and/or withdrawal from school. Plagiarism includes passing off or attempting to pass off the ideas or writing of another person or any artificial intelligence (At) as ones own. Plagiarism also includes using personal papers submitted for a prior class, a repeated class, or even work submitted at a different Institution. Students are prohibited from operating any type of audio or video recording device in a classroom, laboratory, or clinical setting without prior expressed permission from the Campus President or Academic Dean. Prohibited items include, but are not limited to: video cameras, telephones with audio or video recording capability, computers, electronic tablets, or watches with audio or video recording capability. This is not an all-inclusive list. Violations of this policy may lead to disciplinary actions up to and including dismissal from school, 2022-2023 Garden Grove Catalog I Publication Date: May 20, 20231 Effective July 1, 2022 through June 30, 2023 78 Program Course Descriptions Course Numbering System Each course is identified by an alphabetic prefix. The rubric begins with a series of alphabetic characters representing the academic discipline. The first digit of the course number denotes the academic level of the course; the second digit denotes the credit value of the course in semester hours; and the remaining digit(s) establishes course sequencing and/or distinguishes the course from others of the same level, credit value, and rubric, s raisnic kval I, 2:... tslpYll.. e4•cheracter elpnabstlo appreNh h for the /QC �i.Y used to uniquely Identl the curse scedemlo dl line Gll fiYedlOft bone course, expressed In semester. oum BIOLaioS; Anatomy & Physiology Lab Credit Hours: i Clock Hours: 0/30/0 In this live lab, the student will learn through hands-on experiments the organization of the body and the anatomy/physiology of the cells, tissues and membranes, and various body systems: Integumentary, muscular, skeletal, nervous, sensory, circulatory, cardiovascular, lymphatic, immunity, digestive, urinary, and reproductive, BIOLs1.30: Microbiology Lab Credit Hours: 1 Clock Hours: 0/30/0 In this live lab, the student will learn through hands-on experiments the structure and function of microorganisms, methods of microbial control. In addition, the specific bacterial, fungal, protozoan, viral agents of human disease will be experimented and viewed. BIOL130e.: Anatomy & Physiology Credit Hours: 3 Clock Hours: 45/0/0 Students learn the structure and function of the major organ systems. This course centers on basic anatomy and physiology. Anatomy and physiology are not taught as an end in themselves but as a basis for the comprehension of the workings of the human body in health and disease. Emphasis will be placed on the diseases, skeletal and muscular systems, nervous and sensory systems, nutrition, and the cardiopulmonary system. BIOLt 310: Anatomy & Physiology Credit Hours: 3 Clock Hours: 45/0/0 This course covers the organization of the body and the anatomy and physiology of the cells, tissues and membranes and various body systems: integumentary, muscular, skeletal, nervous, sensory and endocrine. The major organs of studied systems and how they rotate to the overall status of the body will be discussed. BIOL13zo: Anatomy & Physiology II Credit Hours: 3 Clock Hours: 45/0/0 This is the second of two courses that covers the organization of the body and the anatomy and physiology of various body systems: circulatory, cardiovascular, lymphatic, immunity, digestive, respiratory, urinary, and reproductive. The major organs of studied systems and how they relate to the overall status of the body will be discussed, BIOL1330: Microbiology Credit Hours: 3 Clock Hours: 45/0/0 In this course, students learn a branch of biology dealing with microscopic forms of life, They will learn how microorganisms on humans can be both beneficial and harmful. Students will gain insight on different viruses and how they affect humans, the environment and the future of genetics. SIOL1350: Cardiopulmonary Anatomy & Physiology Credit Hours: 3 Clock Hours: 45/0/0 This course is focused on cardiopulmonary anatomy and physiology and its Impact on the body. Students study anatomic, physiologic and pharmacologic concepts of the cardiovascular and respiratory systems and will develop a systematic understanding of the position, function and Interplay of structures within the respiratory, cardiovascular and renal systems. 2022-2023 Garden Grove Catalog I Publication Date: May 20, 2023 1 Effective July t, 2022 through June 30, 2023 79 BIOL1411: Anatomy & Physiology I with Wet Lab Credit Hours: 4 Clock Hours: 45/30/0 Human Anatomy and Physiology revolves around the human body. The human body is an amazing compilation of biological structures that carry out at[ the functions required to maintain life. In this course, you wilt begin to learn about the structures of the human body and explore the ways in which these structures enable the body to function. In doing so, the muscular, skeletal, nervous, sensory and endocrine systems will be investigated. This course also requires an on -ground wet lab component. BIOL1421: Anatomy & Physiology 11 with Wet Lab Credit Hours: 4 Clock Hours: 45/30/0 Human Anatomy and Physiology revolves around the human body, The human body is an amazing compilation of biological structures that carry out all the functions required to maintain life. This is the second of two courses that covers the organization of the body and the anatomy and physiology of various body systems, such as, the circulatory, cardiovascular, Lymphatic, immunity, digestive, respiratory, urinary, and reproductive systems. This course also requires an on - ground wet Lab component. Prerequisites: BIOL1411 BIOL1431: Microbiology with Wet Lab Credit Hours: 4 Clock Hours: 45/30 In this course, students learn a branch of biology dealing with microscopic forms of life. They will learn how microorganisms on humans can be both beneficial and harmful. Students will have an insight on different viruses and how they affect humans, the environment and the future of genetics. Laboratory is three hours per week. Prerequisites: None CHEM1411: General and Inorganic Chemistry with Wet Lab Credit Hours: 4 Clock Hours: 45/30/0 In this course, the student will learn basic chemical principles. Topics will include atomic and molecular structures, states of matter, stoichiometry of reactions, equilibrium systems, chemical thermodynamics, electrochemistry, periodic properties, and the chemistry of transition elements. This course also requires an on - ground wet lab component. CHEM1421: Organic and Biochemistry with Wet Lab Credit Hours: 4 Clock Hours: 45/30/0 In this course, the student will learn basic concepts related to organic and biochemistry. Topics will include spectroscopy, nomenclature, properties and synthesis of aliphatic and aromatic hydrocarbons, alkyl halides, alcohols, carbonyl compounds, carboxylic acids, lipids, amino acids, nucleotide metabolic pathways, and the structure and function of nucleic acids. This course also includes a wet lab component. Prerequisites: CHEM1411 COMM1310: Elements of Human Communication Credit Hours: 3 Clock Hours: 45/0/0 Students are given the opportunity to Learn and apply practical principles of human Interpersonal communication In daily life. Emphasis is placed on the psychological, social, cultural, and linguistic factors that affect normal person -to -person interaction, Through practical application, this course assists the student in improving public speaking skills. CPSOioo1: Career Path Success A Credit Hours: 0.5 Clock Hours: 15 (Theory 15) (Online 15) In this Career Path Success course students wilt learn and practice many of the soft skills needed to be successful in a healthcare career. Students wilt explore attitudes, behaviors and communication skills expected by employers, coworkers and patients, Upon completion of this course, students will better understand the Importance of time management, planning and scheduling, managing distractions, and scheduling for specialized populations. Students will also learn how to prioritize time using various methods, create personalized schedules and to-do lists, and manage distractions. The importance of critical thinking in the workplace and scheduling needs for specialized populations is examined. CPSO1oo2: Career Path Success B Credit Hours: 0.5 Clock Hours:15/o/0 In this Career Path Success course students will Learn and practice many of the soft skills needed to be successful in a healthcare career. Students will explore attitudes, behaviors and communication skills expected by employers, coworkers and patients. This course discusses appropriate attire as well as overall professional image for a healthcare environment, Students will examine habits that promote effective study skills as well as identify appropriate professional interactions when working with specialized populations. Prerequisites: None 2022-2023 Garden Grove Catalog I Publication Date: May 20, 20231 Effective July 1, 2022 through June 30, 2023 80 CPS01003: Career Path Success C Credit Hours: 0.5 Clock Hours: 15/o/o In this Career Path Success course students will learn and practice many of the soft skills needed to be successful in a healthcare career, Students will explore attitudes, behaviors and communication skills expected by employers, coworkers and patients. Students in this course will explore the importance of the image conveyed through written and verbal communications as well as the Impact those communications have on others. Students will explore perceptions of professionalism in the healthcare environment as well as identify basics of financial literacy Including budgeting, spending habits and saving, CPS01004: Career Path Success D Credit Hours: o.5 Clock Hours: 15/o/o In this Career Path Success course students will learn and practice many of the soft skills needed to be successful in a healthcare career. Students will explore attitudes, behaviors and communication skills expected by employers, coworkers and patients. In this course students will learn to nurture appropriate and effective co-worker relationships Including the importance of protecting confidentiality of patients and co-workers. Students will learn to work effectively in teams in the healthcare environment as well as how to locate potential externship and employment opportunities, Conflict in the healthcare environment is discussed as well as methods of managing and resolving conflict. Basic skills for recognizing illegal drug use are presented and students will understand and be able to appropriately respond to triggers for special needs patients, CPS01oo5: Career Path Success E Credit Hours: o.5 Clock Hours: 15/o/o In this Career Path Success course students will learn and practice many of the soft skills needed to be successful in a healthcare career. Students will explore attitudes, behaviors and communication skills expected by employers, coworkers and patients. Students will learn why developing good people skills is beneficial in a healthcare environment as well as the necessity of embracing diversity when working with patients and others. The importance of taking responsibility for one's own actions is examined as well as the process for creating an effective resume and the steps necessary for a successfuljob search. CPS01006: Career Path Success F Credit Hours: o.5 Clock Hours:15/0/0 In this Career Path Success course students will learn and practice many of the soft skills needed to be successful in a healthcare career. Students will explore attitudes, behaviors and communication skills expected by employers, coworkers and patients. In this course students will examine the healthcarejob market and identify effective interviewing techniques, interviewer perceptions, as well as interview follow-up, Students will also examine unique situations relating to the elderly and terminally ill. CPS01011: Career Path Success A Credit Hours: o.5 Clock Hours:15/o/o (Theory 15) (Online 15) In this Career Path Success course students will learn and practice many of the soft skills needed to be successful in a healthcare career, Students will explore attitudes, behaviors and communication skills expected by employers, coworkers and patients. Upon completion of this course, students will better understand the importance of time management, planning and scheduling, and managing distractions. Students will also learn how to prioritize time using various methods, as well as create personalized schedules and to-do lists. Students will discuss study skills and learn how to form effective study habits. The importance of critical thinking in the healthcare field will also be examined. Prerequisites: None CPS01012: Career Path Success B Credit Hours: o.5 Clock Hours;15/o/0 (Theory 15) (Online 15) In this Career Path Success course students will learn and practice many of the soft skills needed to be successful in a healthcare career. Students will explore attitudes, behaviors and communication skills expected by employers, coworkers and patients. This course discusses appropriate attire as well as overall professional image for a healthcare environment. Students will explore attitudes, behaviors and communication skills expected by employers, coworkers and patients. Students in this course will explore the importance of the image conveyed through written and verbal communications as well as the impact those communications have on others. Prerequisites: None 2022-2023 Garden Grove Catalog I Publication Date: May 20. 2023 1 Effective July 1, 2022 through June 30, 2023 81 CPS01013: Career Path Success C Credit Hours: 0.5 Clock Hours: 15 (Theory 15) (Online 15) In this Career Path Success course students will Learn and practice many of the soft skills needed to be successful in a healthcare career. Students will as identify basics of financial literacy including budgeting, spending habits and saving. Students will explore ideas about loan repayment and gain understand of Loan interest. Students will also learn about teamwork and conflict resolution in the workplace, as well as explore the idea of drug use and how healthcare providers can identify signs of drug use. Prerequisites: None CPS02014: Career Path Success D Credit Hours: 0.5 Clock Hours: 15 (Theory 15) (Online 15) In this Career Path Success course students will learn and practice many of the soft skills needed to be successful In a healthcare career. Students will Learn about helpful tips for short- and long-term career planning, as well as accountability in the workplace, Students will learn how to locate potential externship and employment opportunities. Additionally, students will practice creating a resume, discuss important interview tips, and learn about the importance of interview follow-up. Prerequisites: None CPSOio1g: Career Path Success E Credit Hours: 0.5 Clock Hours: 15/0/0 (Theory 15) (Online 15) In the Career Path Success courses students will learn and practice many of the soft skills needed to be successful in a healthcare career, Students wilt learn about confidentiality in healthcare, specifically investigating the Healthcare Insurance Portability and Accountability Act (HIPAA). Students wilt learn why developing good people skills is beneficial in a healthcare environment as well as the necessity of embracing diversity when working with patients and others. Additionally, students wilt reflect on the importance of volunteering and community service. Prerequisites: None CPSOio16: Career Path Success F Credit Hours: 0,5 Clock Hours: 15 (Theory 15) (Online 15) In the Career Path Success courses students will Learn and practice many of the soft skills needed to be successful in a healthcare career. Students will investigate a variety of topics related to serving specialized populations in healthcare. Students will examine unique situations relating to the elderly and terminally ill, as well as homeless patients, patients with autism, and other groups with unique healthcare needs. Prerequisites: None CPS01021: Career Path Success A Credit Hours: 05 Clock Hours: 15 (Theory 15) (Online 15) In this Career Path Success course students will learn and practice many of the soft skills needed to be successful in a healthcare career. Students wilt explore attitudes, behaviors and communication skills expected by employers, coworkers and patients. Upon completion of this course, students will better understand the importance of time management, planning and scheduling, and managing distractions. Students wilt also Learn how to prioritize time using various methods, as welt as create personalized schedules and to-do Lists. Students will discuss study skills and learn how to form effective study habits. The importance of critical thinking in the healthcare field wilt also be examined. Prerequisites: None CPSO1022: Career Path Success B Credit Hours: 0.6 Clock Hours: 15 (Theory 15) (Online 15) In this Career Path Success course students will Learn and practice many of the soft skills needed to be successful in a healthcare career. Students will explore attitudes, behaviors and communication skills expected by employers, coworkers and patients. This course discusses appropriate attire as well as overall professional image for a healthcare environment. Students will explore attitudes, behaviors and communication skills expected by employers, coworkers and patients. Students in this course will explore the Importance of the image conveyed through written and verbal communications as welt as the impact those communications have on others. Prerequisites: None 2022-2023 Garden Grove Catalog I Publication Date: May 20, 20231 Effective July 1, 2022 through June 30, 2023 82 CPS01023: Career Path Success C Credit Hours: 0.5 Clock Hours: 15 (Theory 15) (Online 15) In this Career Path Success course students will learn and practice many of the soft skills needed to be successful in a healthcare career. Students will as identify basics of financial literacy Including budgeting, spending habits and saving. Students will explore ideas about loan repayment and gain understand of loan interest. Students will also learn about teamwork and conflict resolution In the workplace, as well as explore the idea of drug use and how healthcare providers can identify signs of drug use. Prerequisites: None CPS01024: Career Path Success D Credit Hours: 0.5 Clock Hours: 15 (Theory 15) (Online 15) In this Career Path Success course students will learn and practice many of the soft skills needed to be successful In a healthcare career. Students will learn about helpful tips for short- and long-term career planning, as well as accountability in the workplace. Students will learn how to locate potential externship and employment opportunities. Additionally, students will practice creating a resume, discuss important interview tips, and learn about the importance of interview follow-up. Prerequisites: None CPS01025: Career Path Success E Credit Hours: o.5 Clock Hours: 15 (Theory 15) (Online 15) In the Career Path Success courses students will learn and practice many of the soft skills needed to be successful in a healthcare career. Students will learn about confidentiality in healthcare, specifically investigating the Healthcare Insurance Portability and Accountability Act (HIPAA). Students wilt learn why developing good people skills is beneficial in a healthcare environment as well as the necessity of embracing diversity when working with patients and others. Additionally, students will reflect on the importance of volunteering and community service. Prerequisites: None CPS01o26: Career Path Success F Credit Hours: o.5 Clock Hours: 15 (Theory 15) (Online 15) In the Career Path Success courses students will learn and practice many of the soft skills needed to be successful In a healthcare career. Students will Investigate a variety of topics related to serving specialized populations in healthcare. Students will examine unique situations relating to the elderly and terminally Ill, as well as homeless patients, patients with autism, and other groups with unique healthcare needs. Prerequisites: None CPS01101: Career Path Success 1 Credit Hours: 1 Clock Hours: 30/0/0 In this Career Path Success course students will learn and practice many of the essential skills needed to be successful in a healthcare career. Students witl explore attitudes, behaviors and communication skills expected by employers, coworkers and patients. Upon completion of this course, students will better understand the importance of time management, planning and scheduling, and managing distractions. Students will learn how to prioritize time using various methods, as well as create personalized schedules and to-do lists. Students will discuss study skills and Learn how to form effective study habits. The importance of critical thinking in the healthcare field will also be examined. Students will understand appropriate attire as well as overall professional image for a healthcare environment, Lastly, students will learn about confidentiality in healthcare, specifically investigating the Healthcare Insurance Portability and Accountability Act (HIPAA). CPS01102: Career Path Success 2 Credit Hours: 1 Clock Hours: 30/0/0 In this Career Path Success course students will learn and practice many of the essential skills needed to be successful in a healthcare career. Students will Learn about teamwork and the importance of conflict resolution. Students wit[ also demonstrate an understanding of effective communication in the workplace. Students wit[ learn the importance of identifying drug use and the impact of drug use on the individual. Students wit[ also identify basics of financial literacy including budgeting, spending habits and saving. Students will explore Ideas about loan repayment and gain understand of loan interest. Students will also learn about patients with autism, 2022-2023 Garden Grove Catalog I Publication Date: May 20, 20231 Effective July 1, 2022 through June 30, 2023 83 CPSO1103: Career Path Success 3 Credit Hours: 1 Clock Hours: 30/0/0 In this series of three courses that make up the Career Path Success program, students will learn and practice the essential skills needed for successful employment in the healthcare community. Students will explore attitudes, behaviors and communication skills expected by employers, coworkers and patients. Students will learn the importance of working with specialized populations & under served populations. Students will prepare resumes, practice interview skills, understand the importance of interview follow-up, and be introduced to financial literacy concepts. Through self examination and experiential exercises students will improve their interactions with others and be more prepared for the professional workforce. CSC113' 0: Computer Science Credit Hours: 3 Clock Hours: 45/0/0 This course provides a fundamental explanation of the procedures to utilize hardware and software. The student will explore and practice functions in Windows® operating system, computer software applications, the Internet, hardware basics and network systems. Students will practice essential word processing and spreadsheet skills for the creation and editing of typical documents. DHt04: Dental Materials Credit Hours: 2 Clock Hours:15/30/0 This course is designed to introduce the dental hygienist to a variety of dental materials used in the dental office, it focuses on history, composition, properties, and uses of materials, as well as techniques of manipulation and how this assists the hygienist in a professional capacity. This course enhances the ability of the student to make judgments in a clinic or office regarding the use of dental materials with consideration of how they react in the oral cavity. DH-110: Oral Embryology & Histology Credit Hours: 3 Clock Hours: 45/0/0 This course deals with cells and tissues of the body, focusing on those tissues composing the head, neck, and oral cavity. Emphasis is placed on dental histology, embryology, general histology, and healing and repair in the oral structures. DH130: Dental Office Management Credit Hours: 1 Clock Hours: i5/o/o In this course, the students will utilize dental practice management software for electronic data collection, as well as financial and treatment record keeping. In this course, the students will identify the responsibilities of the dental hygienist within a dental practice. The students will recognize the complexity of patient care as it applies to creating and understanding concept maps. The students will discuss and propose a plan to use calendars, time management, prioritizing and organizational skills to increase productivity. DH14o: Dental Hygiene Process of Care Credit Hours: 1 Clock Hours:15/o/0 This introduces students to employ critical decision - making skills to reach conclusions about the patient's needs related to oral health and disease that fall within the dental hygiene scope of practice. Students will Learn how to work with the dentist to integrate their respective diagnoses and treatment plans into a single comprehensive plan that requires a full spectrum of professional knowledge, skills and judgments. This collaborative relationship between the dental hygienist and dentist ensures that the comprehensive treatment needs of the patient will be identified, evaluated and addressed, DH203: Periodontology Credit Hours: 3 Clock Hours: 45/0/0 This course will cover periodontal anatomy, normal periodontal tissues, etiology, pathology, and clinical manifestations of periodontal disease. It will also address periodontal therapy, including preventive, surgical and non-surgicat methods. Specific topics will Include periodontal disease complexity, prevention of the disease, treatment, drug therapy, and osseous integration. DH207: Dental Hygiene Seminar Credit Hours: 2 Clock Hours: 30/0/0 This course is developed for second -year students to obtain new information regarding dental hygiene procedures or practice. The focus is on advanced student presentation evaluation. Special emphasis is on presentation and discussion of such topics as case histories, treatment plans, and preventive measures, 2022-2023 Garden Grove Catalog I Publication Date: May 20. 2023 1 Effective July 1, 2022 through June 30, 2023 84 OH209: Nutrition Credit Hours: 3 Clock Hours: 45/0/0 Basic principles of chemistry, biochemistry, and nutrition in health and disease with emphasis on the relationship between nutrition and dental caries or periodontal disease. Focus is on nutritional counseling in preventive dentistry. DH224: Dental Public Health Credit Hours: 3 Clock Hours: 45/0/0 Integration of basic dental public health procedures and dental health instruction as they apply in clinical and community settings. Topics include fluoridation, dental sealants, dental screenings, planning and operation of community health programs, and dental health promotion and education activities, DH226: Dental Law/Ethics Credit Hours: 2 Clock Hours: 30/0/0 This course covers the fundamentals of lave and ethics for healthcare careers. It concentrates on workplace Liabilities and legalities, the law and court system, malpractice, medical records, and informed consented bloethics. Other components of this course will be surveyed briefly throughout the semester, OH260: Cultural Diversity Credit Hours: 1 Clock Hours: i5/o/o This course provides an understanding of cultural diversity in the U.S. workforce, emphasizing practical guidelines for incorporating cultural understanding in public health settings with respect to issues of health disparities In the United States. Topics include cultural differences in the healthcare workplace, valuing and managing diversity, and the development and Implementation of culturally appropriate programs, DH277: Board Review Credit Hours: 4 Clock Hours: 60/0/0 This course is designed to give students the necessary knowledge and practice to successfully take and pass the National Board Dental Hygiene Examination. DHCAiio1: Medical and Dental Emergencies Credit Hours: 1 Clock Hours:15/o/0 This course is developed for the student to obtain new information regarding assessment and management of emergencies in a dental office. DHCA1203: Dental Anatomy/Tooth Morphology Credit Hours: 2 Clock Hours: 30/0/0 This course emphasizes the anatomical structures of the head and neck and tooth morphology for the Dental Hygiene student. Course content includes the study of osteology, musculature, neurology, vasculature, Lymph, Glands and nerves of the head and neck. Prerequisites: BIOL143i, 13I01-1411, BIOL1421 DHCA1208: Head & Neck Anatomy Credit Hours: 2.5 Clock Hours: 40/0/0 This course emphasizes the anatomical structures of the head and neck. Course content includes the study of osteology, musculature, neurology, vasculature, Lymph, Glands and nerves of the head and neck, Prerequisites: BIOL1431, BIOL1411, BIOL1421 DHCA1307: General and MaXlllofacial Pathology Credit Hours: 3 Clock Hours: 45/0/0 This course provides the student with practical Information to aid in the diagnosis of oral injury and disease. The focus is on etiology, clinical features, treatment, and prognosis, DHCA140i: Dental Radiography Credit Hours: 4 Clock Hours: 45/45/0 In this course, the student relates the essential theory of radiography to practice and applies basic radiographic techniques utilized in dental hygiene, The student analyzes radiographic films, Interprets and identifies anatomical landmarks, radiographic quality and abnormalities. Students appraise the value of new technologies in radiography DHCA3405: Pre -Clinic II Credit Hours:4 Clock Hours: 30/80/0 This course builds on all of the knowledge and skills introduced In DHCA1411 with the expectation that those foundational skills will be carried on throughout in this course as students now learn initial instrumentation skills with scalers and curettes, Skills culminate in a clinical process evaluation to include all learned skid from both Pre -clinic courses. Prerequisites: DHCA1411 2022-2023 Garden Grove Catalog I Publication Date: May 20, 2023 1 Effective July 1, 2022 through June 30, 2023 85 DHCA1412: Pre -Clinic 1 Credit Hours:4 Clock Hours: 30/80/0 This course introduces basic skills that wit[ be utilized white providing dental hygiene care in a clinical setting. These skills Include infection control, process of care, medicat/dental histories, vital signs, extra orat and intraoral examination, examination and charting -hard and soft tissues, and ergonomics. Prerequisites: BIOL1431, BIOL1411, CHEM1411, BIOL1421, CHEM1421 DIACA2302: Dental Pharmacology Credit Hours: 3 Clock Hours: 45/0/0 Study of pharmacology as it affects the clinical practice of dental hygiene. Emphasis will be on the drugs and drug groups most commonly used in dentistry. Oral manifestations of drugs prescribed for the dental patients will be addressed, Prerequisites: MATH1320 DHCA2502: Dental Hygiene 11 Credit Hours: 5.5 Clock Hours: 40/0/160 The students in this course continue to practice dental hygiene skills while utilizing problem -solving skills. Students recognize and utilize advanced instrumentation techniques, power -driven scaling and implant maintenance care. Students practice delivery of local anesthesia and nitrous oxide analgesia. Prerequisites: DHCA1411, DHCA14o5 DHCA2503: Dental Hygiene III Credit Hours: 5 Clock Hours:3o/o/165 In this course, students will continue to practice principles learned in Pre -Clinic I and II. Students will recognize and manage the special needs patient. Prerequisites: DHCA2502 DHCA2505: Dental Hygiene V Credit Hours: 5.5 Clock Hours: 45/0/150 In this course, the student demonstrates and maintains clinical competency of dental hygiene skills. Students will execute a comprehensive care plan for an advanced periodontal case -type patient. Students will present a case study based on the aforementioned plan. Students will study future trends and technological advances in dentistry along with dental specialties. Prerequisites: DHCA26o4 DHCA2604: Dental Hygiene IV Credit Hours: 6 Clock Hours: 45/o/i65 In this course, the student continues to refine clinical skills and techniques. The student will critically evaluate research articles and write specific components of a research project. Prerequisites: DHCA2503 DNTA1331: Introduction to Dental Assisting and Dental Terminology Credit Hours: 3 Clock 80 (Theory 40. Lab 40) (Ground 40, Online Hours: 40) Basic dental principles and infection control practices writ[ be presented with a focus on an introduction to dentistry, dental assisting and dental team roles. Additionally, the course will cover basic dental science. DNTA1333: Dental Specialties Credit Hours: 3 Clock 80 (Theory 40. Lab 40) (Ground 40, Online Hours: 40) Dental specialties will be presented with a focus on discussion on patient populations. Additionally, the course wilt apply dental assisting skills with specialized patient populations and procedures. DNTA1335: Materials and Procedures Credit Hours: 3 Clock 80 (Theory 40, Lab 40) (Ground 40. Online Hours: 40) Dental material science and theory will be presented with a focus on common dental materials. Additionally, the course will cover application of dental assisting skills in the use of dental materials In dental procedures. DNTA1337: Patient Care and Management Credit Hours: 3 Clock 80 (Theory 40, Lab 40) (Ground 40. Online Hours: 40) Basic principles and ethical decision making skills and a Legal overview of dentistry will be discussed and all aspects of dental care delivery in offices Including business practices and communication skills. Additionally, the course will cover basic marketing skills for dental assistants. DNTA1339: Diagnostics and Orthodontics Credit Hours: 3 Clock 80 (Theory 40, Lab 40) (Ground 40. Online Hours: 40) Diagnostic and assessment procedures will be presented including basic pharmacology and emergency procedure principles. Additionally, the course will cover dental charting and orthodontics. 2022-2023 Garden Grove Catalog I Publication Date: May 20, 2023 1 Effective July 1, 2022 through June 30. 2023 86 DNTA1341: Dental Radiology Credit Hours: 3 Clock 8o (Theory 40, Lab 40) (Ground 40, Online Hours: 40) Basic radiology principles and practices will be presented with a focus on radiology theory and safety. Additionally, the course will teach exposure and mounting of radiographs, DNTA1343: Additional Duties of the Dental Assistant I Credit Hours: 3 Clock 8o (Theory 40, Lab 40) (Ground 48, Online Hours: 32) Dental terminology and Infection control practices will be presented with a focus on an introduction to dentistry, dental assisting and dental team roles, Students will gain knowledge and skills to perform intraoral and extraoral radiography. Students will demonstrate ability to perform coronal polishing and fluoride application, Students will acquire knowledge of nitrous oxide safety and administration to perform as expanded duties. Additionally. CPR/BLS training will be provided. Prerequisites: DNTA1341 DNTA1345: Additional Duties of the Dental Assistant 11 Credit Hours: 3 Clock 8o (Theory 40, Lab 40) (Ground 48, Online Hours: 32) Dental terminology and infection control practices will be presented with a focus on an introduction to expanded duties and regulations, Students will demonstrate knowledge and competency in sealants, endodontic therapy, caries detection and vital signs equipment In relation to expanded duties, Prerequisites: DNTA1341 & DNTA1343 DNTA2347: Externship Credit Hours: 3,5 Clock 160 (Ground Minimum 125, Online Hours: Maximum 35) This course is an integral aspect of the learning experience for the student, The student is assigned to a professional dental facility to gain the everyday practical and clinical experiences In the duties and functions of a Dental Assistant and Registered Dental Assistant. Students apply their educational training in the clinical environment, Prerequisites: DNTA1331. DNTA1333, DNTA1335, DNTA1337, DNTA1339, DNTA1341, DNTA1343, DNTA1345 ENGL1310: English Composition I Credit Hours: 3 Clock Hours: 45/0/0 Students will apply the principles and techniques of written, expository and persuasive composition; analysis of literary, expository and persuasive texts; and critical thinking. HPRS2320: Foundations for Health Professions Credit Hours: 3 Clock Hours: 45/0/0 In Foundations for Health Professions, students will learn how medical terminology is constructed, common suffixes and prefixes, and a summary view of the various body systems and their combining forms in preparation for more In-depth study in anatomy and physiology. They will also get an overview of various Learning styles and study tactics that work best with each learning style, MATH1,31o: Contemporary Mathematics Credit Hours: 3 Clock Hours: 45/0/0 In this course, students will learn the theory and application of number sets, logic, numeration systems, number theory and sequencing, equations -inequalities and problem solving, functions and graphs, abstract mathematical systems, probability, and statistics. MATH1320: College Algebra Credit Hours: 3 Clock Hours: 45/0/0 Students study quadratics; polynomial, rational, logarithmic, and exponential functions; systems of equations; progressions; sequences and series; and matrices and determinants. MDCA1201: Externship I Credit Hours: 2.5 Clock 115 (Ground Minimum 80, Online Maximum Hours: 35) Students in this course will perform clinical and administrative medical assistant functions in a healthcare facility. Students will be supervised and evaluated on skills acquired in the program content courses. Students may perform phlebotomy, injections, patient record maintenance, vital sign measurement, patient exam preparation, and/or other medical assistant duties as assigned by the physician, on -site supervisor, or externshlp coordinator, 2022-2023 Garden Grove Catalog I Publication Date: May 20, 2023 1 Effective July 1, 2022 through June 30, 2023 87 MDCA1202: Externship 11 Credit Hours: 2.5 Clock 115 (Ground Minimum 80, Online Maximum Hours: 35) Students in this course will develop a more thorough understanding of the role of a medical assistant in a healthcare facility. Clinical and administrative medical assistant functions are expected to be performed with greater skill, professionalism and understanding. Students will continue to be supervised and evaluated on skills acquired in the program content courses and should have a better awareness of why, how, and when the skills are performed. Students may perform phlebotomy, injections, patient record maintenance, vital sign measurement, patient exam preparation, and/ or other medical assistant duties as assigned by the physician, on -site supervisor, or externship coordinator. MDCA1312: Medical Assisting A Credit Hours: 3 Clock 80 (Theory 40. Lab 40) (Ground 40, Online Hours: 40) Students in this course will practice various administrative skills including scheduling appointments. They will learn medical terms, anatomy & physiology, and common diseases and disorders of the skeletal, integumentary and muscular body systems, They will practice keyboarding, apply positive communication skills, practice diagnostic procedures and perform vital sign procedures. They will [earn first aid, rehabilitative procedures, the role of the medical assistant in the health community, and team member responsibilities. Prerequisites: None MDCA1323: General Patient Care, Skeletal and Muscular Systems Credit Hours: 3.5 Clock Hours: 55/40/0 This course will provide an overview of the medical terminology, diseases, and disorders of the skeletal, muscular, integumentary systems. Students will explore the anatomy and physiology of each system along with Learning the diagnostic procedures and various treatment resolutions. They will gain an understanding of medical asepsis, first aid and rehabilitative procedures. They will also learn and engage in role playing ethical behaviors and positive communication styles. Students will learn how to apply their critical thinking and clinical skills to prepare them for work in a professional healthcare setting and in the community. In addition, students will learn essential skills in teamwork, effective communication, conflict resolution, and how to recognize signs of drug use. MDCA1322: Medical Assisting 8 Credit Hours: 3 Clock 80 (Theory 40, Lab 40) (Ground 40, Online Hours: 40) Students in this course will practice various administrative skills. They will learn medical terms, anatomy & physiology, and common diseases and disorders of the nervous, senses and respiratory body systems. They will practice keyboarding, apply positive communication skills, practice diagnostic procedures and perform vital sign procedures. Prerequisites: None MDCA1323: Medical Ethics, Nervous and Sensory Systems Credit Hours: 3,5 Clock Hours: 55/40/0 This course will provide the basic concepts related to medical terminology, anatomy and physiology, medical ethics, and the nervous and sensory systems. Students will apply positive communication skills, practice diagnostic procedures, perform vital sign procedures, and First Aid CPR. They will learn how to apply critical thinking and clinical skills to prepare them to work in a professional healthcare setting, In addition, students wilt Learn essential skills in time management, planning and scheduling, study skills, critical thinking and learning preferences. MDCA1332: Medical Assisting C Credit Hours: 3 Clock 80 (Theory 40, Lab 40) (Ground 40, Online Hours: 40) Students in this course will practice various administrative skills. They will learn medical terms, anatomy & physiology, and common diseases and disorders of the urinary, reproductive and digestive body systems. They will practice keyboarding. apply positive communication skills, practice diagnostic procedures and perform vital sign procedures, Prerequisites: None 2022-2023 Garden Grove Catalog I Publication Date: May 20. 20231 Effective July 1, 2022 through June 30, 2023 88 MDCA1333: Office Procedures, Digestive and Reproductive Systems Credit Hours: 3.5 Clock Hours: 55/40/0 This course provides the basic concepts related to medical terminology, anatomy and physiology, and common medical assisting practices and disorders associated with the digestive and reproductive systems, You explore procedures for conducting diagnostic and Laboratory testing related to digestive and reproductive systems, Completion of this course enhances your positive communication skills and allows you to develop an understanding of medical assisting administrative skills Including HIPAA and scheduling. You also learn the uses of electronic medical records, In addition, students will learn essential skills in professionalism and portraying a professional image, professional relationships, and confidentiality. MDCA1342: Medical Assisting D Credit Hours: 3 Clock 80 (Theory 40, Lab 40) (Ground 40, Online Hours: 40) Students in this course will practice various administrative skills, They will learn medical terms, anatomy & physiology, and common diseases and disorders of the endocrine. Immune/lymphatic, and circulatory/ cardiovascular body systems. They will practice keyboarding, apply positive communication skills, practice diagnostic procedures and perform vital sign procedures. Prerequisites: None MDCA1343: Endocrine, Cardiology, and Professional Communication Credit Hours: 3.5 Clock Hours: 55/40/0 The course introduces you to the basic concepts related to medical terminology, anatomy and physiology, and common medical assisting practices and disorders associated with the endocrine, immune/ lymphatic, and circulatory/cardiovascular systems. You explore the medical assistants role in diagnostic procedures and demonstrate the professional communication required in a medical office. In addition, students will learn essential skills in professional courtesy and respect in healthcare, generational diversity, cultural awareness, transgender community awareness, and completing an application and resume. MDCA1352: Medical Assisting E Credit Hours: 3 Clock 80 (Theory 40, Lab 40) (Ground 40, Online Hours: 40) Students In this course will practice various administrative skills. Students learn about the clinical Laboratory and the associated safety and regulatory guidelines. They explore basic microbiology and hematology and practice using a microscope, They learn the proper procedures for collecting, processing, and testing urine specimens. Students perform venipuncture and capillary puncture. They will practice keyboarding, apply positive communication skills, practice diagnostic procedures and perform vital sign procedures. Prerequisites: None MDCA1353: Diagnostic Procedures, Hematology, Urinary System & Medical Billing Credit Hours: 3.5 Clock Hours: 55/40/0 The course Introduces various administrative skills and medical billing, Students will learn medical terminology, anatomy & physiology, and common diseases and disorders of the urinary body system. They learn about the clinical laboratory and the associated safety and regulatory guidelines. They explore diagnostic procedures to include the collection, processing, and testing of blood (venipuncture and capillary punctures) and urine specimens as related to basic hematology and microbiology used in the physician's office laboratory. Students will apply positive communication skills and perform vital sign procedures, In addition, students will learn essential skills in financial literacy, working with patients with Autism Spectrum Disorder, and effective communication in the workplace. MDCA1362: Medical Assisting F Credit Hours: 3 Clock 80 (Theory 40, Lab 40) (Ground 40, Online Hours: 40) Students in this course will practice various administrative skills. Students perform intradermal, subcutaneous, and intramuscular Injections, calculate medication dosages, and administer medication, They will practice keyboarding, apply positive communication skills, practice diagnostic procedures and perform vital sign procedures. Prerequisites: None 2022-2023 Garden Grove Catalog I Publication Date: May 20, 20231 Effective July 1, 2022 through June 30, 2023 89 MDCA1363: Pharmacology, Health Insurance and Respiratory System Credit Hours: 3.5 Clock Hours: 55/40/0 The course introduces the student to the basic concepts related to medical terminology, anatomy and physiology, and common medical assisting practices and disorders associated with the respiratory system. Students will perform intradermal, subcutaneous, and intramuscular injections, calculate medication dosages, measure, and administer medication. During the course, the student will practice taking vital signs, diagnostic and procedural coding, explore administrative duties, examine financial management, and apply positive communication skills for the office environment. In addition, students will learn essential skills in serving specialized populations in healthcare, understanding healthcare for underserved populations, planning for a career, and interviews and follow-up communication. MDCA1573: Externship Credit Hours: 5 Clock Hours: 0/0/225 Students perform medical assistant functions in a medical facility. They are supervised and evaluated on skills acquired in the program content courses. Students perform phlebotomy, injections, patient record maintenance, vital sign measurement, patient exam preparation, and other medical assistant duties as assigned by the physician, on -site supervisor, or extern coordinator. Prerequisites: MDCA1312-MDCA1362: All CPSO courses PHAR111o: Introduction to Pharmacy Practice Lab Credit Hours:1.5 Clock Hours: 0/48/0 In this course, students apply the principles from Introduction to Pharmacy Practice. Students will simulate pharmacy practice situations in preparation for various settings, tasks required of the pharmacy technician and evaluate how federal law applies to the practice of pharmacy. Co -Requisites: PHAR1210 PHAR11zo: Pharmacology I Lab Credit Hours:1.5 Clock Hours: 0/48/0 Students In this course will apply the principles in Pharmacology I. Students wit[ practice using computer systems for prescription processing and patient data and simulate patient interactions for Improving customer service and managing the pharmacy. Co -Requisites: PHAR1220 PHAR1130: Pharmacology II Lab Credit Hours:1.5 Clock Hours: 0/48/0 Students in this course will apply the principles in Pharmacology II. Students will practice using computer systems for prescription processing and patient data, and simulate patient interactions for improving customer service and managing the pharmacy, Co -Requisites: PHAR1230 PHAR1140: Compounding and Aseptic Techniques Lab Credit Hours: 1.5 Clock Hours: 0/48/0 Students in this course will apply the principles from the Compounding and Aseptic Techniques course. Students wit[ practice compounding, sterile preparation and aseptic techniques within legal and regulatory guidelines specified by USP 797 standards. Students will perform dosage calculations required for sterile product preparation and demonstrate safe handling and preparation of compound sterile preparations. Co -Requisites: PHAR124o. PHAR1210: Introduction to Pharmacy Practice Credit Hours: 2 Clock Hours: 45/0/0 This course introduces the student to the practice of pharmacy and typical duties of a pharmacy technician. This course also provides an understanding of the various organizations which provide healthcare services with particular emphasis on the provision of pharmaceutical care in each organization. The course content includes terminology and abbreviations, law and ethical principles with application to pharmacy practice, technology in the pharmacy field, and patient record systems. Co -Requisites: PHARii10 PHAR1220: Pharmacology I Credit Hours: 2 Clock Hours: 45/0/0 This course provides study of the relationship of pharmaceutical products and normal human anatomy. Students will identify various drugs by their generic and trade names, identify drugs by their therapeutic classification, and describe various drug uses, dosages, routes of administration, and side effects, Co -Requisites: PHAR1120 2022-2023 Garden Grove Catalog I Publication Date: May 20, 20231 Effective July 1, 2022 through June 30. 2023 go PHAR1230: Pharmacology II Credit Hours: 2 Clock Hours: 45/0/0 This course provides study of the relationship of pharmaceutical products and normal human anatomy. Students will identify various drugs by their generic and trade names, identify drugs by their therapeutic classification, and describe various drug uses, dosages, routes of administration, and side effects. Co -Requisites: PHAR1130 PHAR1240; Compounding and Aseptic Techniques Credit Hours: 2 Clock Hours; 45/0/0 Students in this course will learn the process of compounding, sterile preparation and aseptic techniques within legal and regulatory guidelines specified by USP 797 standards. Students will perform dosage calculations required for sterile product preparation and learn safe handling and preparation of compound sterile preparations, Co -Requisites; PHAR114o PHAR125o: Externship I Credit Hours: 2.5 Clock Hours: 0/0/115 This course allows students to assist with or actively participate in patient care using the institutional care knowledge acquired from classroom training. Prerequisites; PHARiiio, PHAR1120, PHAR1130, PHAR1140, PHAR1210, PHAR1220, PHAR1230, PHAR1240, CPSO1011, CPSO1012, CPS01013. CPSO1015 PHAR1260: Externship II Credit Hours; 2.5 Clock Hours: 0/o/ii5 This course allows students to assist with or actively participate in patient care using the ambulatory care knowledge acquired from classroom training. Prerequisites: PHARi11o, PHAR1120, PHAR1130, PHAR1140, PHAR1210, PHAR1220, PHARi230, PHAR1240, PHAR1250, CPSO1011, CPSO1012, CPSO1013, CPSO1015 PHIL2310: Critical Thinking Credit Hours: 3 Clock Hours; 45/0/0 Students will learn how to enhance and refine both their cognitive and affective performance. The course will analyze the role of the learner and the purpose of education. It will assist students In developing the systematic information processing, critical thinking, reading, and study strategies needed for success as life-long learners. PNVNi111; Personal & Vocational Concepts Credit Hours: 1 Clock Hours: 25/0/0 This course introduces the student to nursing history and trends, quality improvement processes and nursing ethics, Multidisciplinary relationships in health care, including the role of the practical and professional nurse, and legal aspects of nursing are also discussed, PNVN1150: Transitions to Practice Credit Hours:1.5 Clock Hours: 40/0/0 This course facilitates the transition of students to the role of the practical nurse within the healthcare system. Focus is placed on theories of leadership and supervision, emergency preparedness, professional development, and transition to practice are synthesized. Standards of safe practice and the significance of functioning according to state regulations and statutes are analyzed, Students will participate in a comprehensive NCLEX-PNO review and prepare to take the national licensure examination. PNVN1319: Clinical Practice I Credit Hours: 3.5 Clock Hours: 0/100/0 This course provides the student with the opportunity to learn and practice basic nursing skills. Safety as a key element in care is introduced. The nursing process is Integrated within all components of skill practice. Nursing skills Included are data collection, documentation, basic skills. Activities of Daily Living (ADU skills, standard precautions, skin care, and asepsis. Students practice medication administration skills In the lab environment, Basic Life Support certification (BCLS) protocol and skills are provided. PNVN1350: Family Health Nursing Credit Hours: 3 Clock Hours: 66 This course focuses on psychosocial and physiological integrity of the maternal and pediatric client using the nursing process. Emphasis is placed on the multidisciplinary care of patients with alterations in selected women's and family health situations. This course will prepare students for clinical learning experiences through the application of theoretical concepts and the implementation of safe nursing practices to patients in various healthcare settings. 2022-2023 Garden Grove Catalog I Publication Date: May 20. 2023 1 Effective July 1, 2022 through June 30, 2023 91 PNVN1541: Medical -Surgical Nursing II Credit Hours: 5 Clock Hours:111/0/0 This course focuses on psychosocial and physiological integrity and providing client centered care across the lifespan. Students will differentiate multidisciplinary care for clients with medical surgical health alterations using the nursing process. Emphasis is placed on the care of clients with alterations in gastrointestinal, neurological, reproductive, endocrine systems and immuno-oncology. Community health nursing is introduced. This course will prepare students for clinical Learning experiences through the application of theoretical concepts and the implementation of safe nursing practices to clients in various healthcare settings. PNVN1633.: Medical -Surgical, Nursing I Credit Hours: 6.5 Clock Hours:141/o/o This course focuses on psychosocial and physiological integrity and providing client centered care across the lifespan. Students will review multidisciplinary care for clients with medical surgical health alterations using the nursing process. Emphasis is placed on the care of clients with alterations in cardiac, respiratory, genito- urinary, musculo-skeletal systems as well as concepts of growth and development. This course will prepare students for clinical learning experiences through the application of theoretical concepts and the Implementation of safe nursing practices to clients in various healthcare settings. PNVN1729: Clinical Practice II Credit Hours: 7.6 Clock Hours: 0/24/196 This course provides the student with the opportunity to practice basic nursing skills with clients in the clinical setting utilizing the nursing process. The student wilt apply knowledge learned in the classroom, the skills laboratory and in clinical settings with related client assignments. Clinical learning experiences provide opportunity to apply theoretical concepts, promote client centered health and wellness, and Implement safe care to clients in a variety of settings across the lifespan. PNVN1739: Clinical Practice III Credit Hours: 7 Clock Hours: 0/24/176 This course provides the student with the opportunity to practice nursing skills with clients who have chronic medical surgical conditions in the clinical setting utilizing the nursing process. The student will apply knowledge learned in the classroom, the skills laboratory and in clinical settings with related client assignments. Clinical learning experiences provide opportunity to apply theoretical concepts, promote healthy behaviors and implement safe care to patients and selected groups in a variety of settings across the lifespan. PNVNi749: Clinical Practice IV Credit Hours: 7.5 Clock Hours: 0/0/215 This course provides the student with the opportunity to practice nursing skills with clients who have chronic medical surgical conditions in the clinical setting utilizing the nursing process. The student will apply knowledge learned in the classroom, the skills laboratory and in clinical settings with related client assignments. Clinical learning experiences provide opportunity to apply theoretical concepts, promote healthy behaviors and implement safe care to patients and selected groups in a variety of settings across the lifespan, PNVN1759: Clinical Practice V Credit Hours: 7.5 Clock Hours: 0/16/204 This course provides the student with the opportunity to practice advanced nursing skills with clients in the clinical setting, Clinical experiences in women's health, maternity, pediatric, and transition to practice are included in this course. The student will apply knowledge learned in the classroom and the skills laboratory and in clinical settings with related client assignments, Clinical learning experiences provide opportunity to apply theoretical concepts, promote healthy behaviors and implement safe care to patients and selected groups in a variety of settings across the lifespan. 2022-2023 Garden Grove Catalog I publication Date: May 20, 2023 1 Effective July 1, 2o22 through June 30, 2023 92 PNVN1811: Basic Foundations in Nursing & Nursing Practice Credit Hours: 8 Clock Hours:170/0/0 This course provides an introduction to pharmacology, healthcare -related mathematical concepts, anatomy and physiology, and the fundamentals of nursing practice. Emphasis Is placed on using the nursing process, evidenced based practice, safety, cultural sensitivity and client centered care to promote health. Theories of nursing practice and current industry trends are introduced focusing on principles of therapeutic communication, and the nurse -client relationship across the lifespan. POFM1201: Externship I Credit Hours: 2.5 Clock 115 (Theory 35. Externship 80) (Ground 80, Hours: Online 35) This course is an integral part of the learning experience for the student. Each student is assigned to work in a medical facility in order to gain everyday practical and clinical experience In the duties and functions of a medical office employee and to apply the student's educational training in a work environment, Prerequisites: POFM1312, POFM1322, POFM1332, POFM1342, POFM1352, POFM1362, CPSO1011, CPSO1012, CPSO1013, CPSO1014, CPSO1015, CPSO1016 POFMI202: Externship 11 Credit Hours: 2.5 Clock 115 (Theory 35, Externship 80) (Ground 80, Hours: Online 35) This course presents students with the opportunity to continue building practical experience in a healthcare work environment. Students will build confidence, skill and competence in the field while honing the skills learned in the classroom. Prerequisites: POFM1201, POFM1312, POFM1322, POFM1332, POFM1342, POFM1352, POFM1362, CPSO1011, CPSO1012, CPSO1013, CPSO1014. CPSOioi5, CPSOioi6 POFM1311: Medical Office Procedures Credit Hours: 3 Clock Hours: 40/40/0 Students acquire clerical and administrative skills typically expected In a medical office. This course includes discussions and activities in telecommunications, medical records management, mail processing, and general office equipment. Students practice keyboarding to gain accuracy and speed and learn medical terminology. POFMI312: Medical Office Procedures Credit Hours: 3 Clock 80 (Theory 40, Lab 40) (Ground 40, Online Hours: 40) Students acquire clerical and administrative skills typically expected in a medical office. This course includes discussions and activities in telecommunications, medical record management, mail processing and general office equipment. Students practice keyboarding to gain accuracy and speed and learn medical terminology. POFM1321: Computer Applications Credit Hours: 3 Clock Hours: 40/40/0 Students explore and practice the Microsoft Office® applications Word. Excel, and Outlook, Basic -level functions are covered for students to create typical documents used in medical practice. Students practice keyboarding to gain accuracy and speed and learn medical terminology. POPM1322: Computer Applications Credit Hours: 3 Clock 80 (Theory 40, Lab 40) (Ground 40, Online Hours: 40) Students explore and practice the Microsoft Office® applications -Word, Excel and Outlook. Basic -level functions are covered for students to create typical documents used in medical practice. Students practice keyboarding to gain accuracy and speed and learn medical terminology, POFM1331: Medical Terminology & Communications Credit Hours: 3 Clock Hours: 40/40/0 Students practice appropriate written and verbal forms of professional communication, such as letter forms, grammar, punctuation, and spelling, Students practice keyboarding to gain accuracy and speed and gain proficiency In medical terminology. Students are exposed to basic business mathematic concepts used in the office environment. POFM1332: Medical Insurance Coding I Credit Hours: 3 Clock 80 (Theory 40. Lab 40) (Ground 40, Online Hours: 40) This course provides a detailed approach to the accurate use of The Physician's Current Procedural Terminology (CPT) and for procedural coding of insurance claims. Activities in the Healthcare Procedure Coding System (HCPCS) are also addressed, 2022-2023 Garden Grove Catalog I Publication Date: May 20, 2023 1 Effective July 1, 2022 through June 30. 2023 93 POFM1341: Medical Insurance Claims Processing Credit Hours: 3 Clock Hours: 40/40/0 This course provides the fundamental knowledge and skills required in completing the Universal Health Insurance Claim Form for a variety of insurance carriers. This course includes discussions and activities in the processing of claims for commercial carriers, managed care plans, and government programs such as Medicare, Medicaid, CHAMPUS/CHAMPVA, Worker's Compensation, and Disability. POFM1342: Medical Insurance Coding II Credit Hours: 3 Clock So (Theory 40, Lab 40) (Ground 40. Online Hours: 40) This course provides a detailed approach to the accurate use of the International Classification of Diseases (ICD-10-CM) used for diagnosis coding, This course includes discussions on the correct and ethical coding of insurance claims. POFM1351: Medical Insurance Coding Credit Hours: 3 Clock Hours: 40/40/0 This course provides a detailed approach to the accurate use of The Physician's Current Procedural Terminology (CPT) for procedural coding of insurance claims. Information on the International Classification of Diseases (ICD-10-CM) used for diagnoses coding, and activities In the Healthcare Procedure Coding System (HCPCS) are also addressed. This course includes discussions on the correct and ethical coding of insurance claims. POFM1352: Medical Insurance Claims Processing Credit Hours: 3 Clock So (Theory 40. Lab 40) (Ground 40, Online Hours: 40) This course provides the fundamental knowledge and skills required in completing the Universal Health Insurance Claim Form for a variety of insurance carriers. This course includes discussions and activities in the processing of claims for commercial carriers, managed care plans, and government programs such as Medicare, Medicaid, CHAMPUS/CHAMPVA Worker's Compensation and Disability. POFM1361: Medical Office Applications Credit Hours: 3 Clock Hours: 40/40/0 Students learn and practice accounts receivable and accounts payable activities using a computerized management system in a series of simulated daily office activities. They practice electronic medical record management and application of HIPAA regulations and gain proficiency in medical terminology. POFM1362: Medical Office Applications Credit Hours: 3 Clock So (Theory 40, Lab 40) (Ground 40. Online Hours: 40) Students learn and practice accounts receivable and accounts payable activities using a computerized management system in a series of simulated daily office activities. They practice electronic medical record management and application of HIPAA regulations and gain proficiency in medical terminology. POFM1571: Externship Credit Hours: 5 Clock Hours: 0/0/225 This course is an integral part of the learning experience for the student. Each student is assigned to work in a medical facility in order to gain everyday practical and clinical experience in the duties and functions of a medical office employee and to apply the students educational training in a work environment. Prerequisites: POFM1311-POFM1361: All CPSO courses PSYC1310: General Psychology Credit Hours: 3 Clock Hours: 45/0/0 This course provides a general overview of the field of psychology. The scientific nature of psychology and the sociohistorical evolution of the field are reviewed. Students will study the themes and theories related to understanding human behavior. Students will be able to use the skills and knowledge gained in this course in their future classes, the work place, and in their personal relationships. This course will provide a better understanding of human learning and behavior which will lead to success in future classes. PSYC132o: Human Growth & Development Credit Hours: 3 Clock Hours: 45/0/0 This course identifies and discusses all stages in the life span from infancy through late adulthood. A discussion of cultural considerations, types of families, changes affecting modern families and family patterns, and qualities of functional families will be included. PTAP12o1: Functional & Applied Anatomy Lab Credit Hours: 2 Clock Hours: 0/60/0 This laboratory course provides hands-on experience complementing the didactic material presented in PTAP1400. Emphasis is on development of competency in data collection skills relevant to the musculoskeletal system. Prerequisites: PTAP1300, 13I01-1310, BIOL1320; Co -Requisites: PTAP1400 2022-2023 Garden Grove Catalog I Publication Date: May 20, 20231 Effective July 1, 2022 through June 30, 2023 94 PTAP1210: Patient Care Skills Credit Hours: 2 Clock Hours: 30/0/0 This course covers foundational patient care skills: communication, safety considerations, implementation of plan of care, chart review, patient positioning and monitoring, mobility skills, massage, and documentation. CPR training and certification are also completed in this course, Prerequisites: PTAP1300; Co -Requisites: PTAP1211 PTAP12ii: Patient Care Skills Lab Credit Hours: 2 Clock Hours: 0/60/0 This laboratory course provides hands-on experience complementing the didactic material presented in PTAP121o, This course covers foundational patient care skills: communication, safety considerations, implementation of the plan of care, chart review,, patient positioning and monitoring, mobility skills and documentation. Practical application of basic patient care skills and data collection is emphasized. Prerequisites: PTAP1300: Co -Requisites: PTAP1210 PTAP1221: Musculoskeletal Rehabilitation Lab Credit Hours: 2 Clock Hours: o/6o/o This course accompanies PTAP132o and covers practical application and instruction of Interventions and exercise in musculoskeletal rehabilitation. Demonstration of competency in exercise instruction and technique is emphasized. Implementation of the physical therapy plan of care for a patient with musculoskeletal disorders is covered. Prerequisites: PTAP1201, PTAP1210, PTAP1211, PTAP1400; Co -Requisites: PTAP1320 PTAP1240: Modalities Credit Hours: 2 Clock Hours: 30/o/o This course presents the therapeutic modalities and physical agents that are used in physical therapy practice, Physiological effects, patient preparation, treatment parameters, indications, precautions and contraindications will be discussed. Prerequisites: PTAP12oi, PTAP12io, PTAP1211, PTAP1400; Co -Requisites: PTAP1241 PTAP2241: Modalities Lab Credit Hours:1,5 Clock Hours: 0/45/0 This course presents therapeutic modalities and physical agents commonly used in physical therapy practice. Instruction in safe application and demonstration of competency is emphasized. Application of modalities and agents as part of the physical therapy plan of care is covered. Prerequisites: PTAPi2o1, PTAP1210, PTAP1211, PTAP1400: Co -Requisites: PTAP1240 PTAP1300: Introduction to Physical Therapy Credit Hours: 3 Clock Hours: 45/0/0 This course provides a basic introduction to the field of Physical Therapy, Course content includes an introduction to the physical therapy profession and its national organization, physical therapy practice description, appropriate clinical behavior, communication, and ethical and legal Issues in the field. Instruction regarding health care team members, medical terminology and study skills are also included in this class, PTAP1320: Musculoskeletal Rehabilitation Credit Hours: 3 Clock Hours: 45/0/0 This course presents Interventions in the management of patients with common musculoskeletal dysfunctions and role of the physical therapist assistant in Implementation of the plan of care. Exercise principles, technique and instruction are covered, Prerequisites: PTAPi2oi, PTAP1210, PTAP1211, PTAP1400; Co -Requisites: PTAP1221 PTAP1350: Pathology for the Physical Therapist Assistant Credit Hours: 3 Clock Hours: 45/0/0 This course presents the etiology, pathophysiotogy, Incidence, signs and symptoms, diagnoses, prognosis, medical, pharmacological and physical therapy treatment of diseases commonly seen in physical therapy. Implications for treatment by the physical therapist assistant are emphasized, This course explores current concepts related to wellness and prevention and the physical therapist assistants role in wetness. 2022-2023 Garden Grove Catalog I Publication Date; May 20, 2023 1 Effective July 1, 2022 through June 30, 2023 95 PTAP1400: Functional & Applied Anatomy Credit Hours: 4 Clock Hours: 60/0/0 This course expands upon previous knowledge of musculoskeletal anatomy. Content areas include applied movement concepts and data collection relevant to the role of the physical therapist assistant. Prerequisites: PTAP1300, BIOL1310, 13I01-1320; Co -Requisites: PTAP1201 PTAPz121: Cardiopulmonary Rehabilitation Lab Credit Hours: 1 Clock Hours:0/30/0 This course accompanies PTAP2220 and covers practical application and instruction of cardiopulmonary rehabilitation techniques and demonstration of competency. Implementation of the cardiopulmonary plan of care is included. Prerequisites: PTAP2201,PTAP2400: Co -Requisites: PTAP222o PTAP2131: Rehabilitation for Specialized Disorders Lab Credit Hours: 1 Clock Hours: 0/30/0 This course explores the role of the physical therapist assistant in implementation of the plan of care for patient individuals with specialized disorders and complements the lecture course, practical application of data collection and interventions associated with discussed disorders. Demonstration of competency and implementation of plan of care is emphasized. Prerequisites: PTAP2121, PTAP2220, PTAP2525: Co -Requisites: PTAP2230 PTAP22o1: Neuromuscular Rehabilitation Lab Credit Hours: 2.6 Clock Hours:0/75/0 This course accompanies PTAP2400 and covers practical application and instruction of neuromuscular rehabilitation techniques and demonstration of competency. Implementation of the neurologic plan of care is included. Prerequisites: PTAP1201, PTAP1210, PTAP1211, PTAP1350, PTAP1400; Co -Requisites: PTAP2400 PTAP22io: Rehabilitation Through the Lifespan Credit Hours: 2 Clock Hours: 30/0/0 Rehabilitation of individuals throughout the lifespan is discussed: special considerations in the pediatric and geriatric populations. Prerequisites: PTAP1201, PTAP1210, PTAP1211, PTAP1350, PTAP1400, PSYC1320 PTAP2220: Cardiopulmonary Rehabilitation Credit Hours:2 Clock Hours: 30/0/0 Exploration of the role of the physical therapist assistant in care of patient with cardiovascular and pulmonary disorders in implementing the plan of care. Prerequisites: PTAP2201, PTAP2400; Co -Requisites: PTAP2121 PTAP2230: Rehabilitation for Specialized Disorders Credit Hours: 2 Clock Hours: 30/0/0 This course explores the role of the physical therapist assistant in implementation of the plan of care for patient individuals with specialized disorders. Prerequisites: PTAP2121, PTAP2220, PTAP2525; Co -Requisites: PTAP2131 PTAP2340: Special Topics for the Physical Therapist Assistant Credit Hours:3 Clock Hours: 45/0/0 This course covers administrative Issues and career development as well as current topics in physical therapy. Clinical experiences and presentation of case histories are completed. The course is designed to meet the needs of the student in regional considerations. Topics may vary from offering to offering. Prerequisites: PTAP2131, PTAP2230, PTAP2535 PTAP240o: Neuromuscutar Rehabilitation Credit Hours: 4 Clock Hours: 60/o/O This course covers the role of the physical therapist assistant (PTA) in the management of patients With common neurological dysfunctions. The student Will Learn theoretical principles and how to integrate them In treatment. Prerequisites: PTAP1201, PTAP1210, PTAP1211, PTAP1350, PTAP1400; Co -Requisites: PTAP2201 2022-2023 Garden Grove Catalog I Publication Date: May 20. 20231 Effective July 1, 2022 through June 30, 2023 96 PTAP2525: Clinical Experience I Credit Hours: 5 Clock Hours: 0/0/240 This full-time, six week, clinical affiliation will provide the student with initial exposure to the clinical setting. The PTA student will be under the direct supervision of a PT and/or PTA, This clinical affiliation allows students to practice patient care skills, document treatment techniques and enhance communication skills with all health care team members. Prerequisites: PTAP1221, PTAP1240, PTAP1241, PTAP1320, PTAP2201, PTAP2210, PTAP2400 PTAP2535: Clinical Experience II Credit Hours; 5 Clock Hours: 0/0/240 This full-time, six week, clinical affiliation, will allow students to expand upon their previous clinical experience and incorporate the knowledge and skills from additional coursework. The student will be under the direct supervision of a PT and/or PTA. Emphasis Is placed on the student assuming a more active role with the rehabilitation team for the delivery of care. Prerequisites: PTAP2121, PTAP2220, PTAP2525 PTAP2545: Clinical Experience III Credit Hours: 5 Clock Hours: 0/0/240 At the completion of this full-time, six week clinical affiliation, the student goal will be to perform as an entry-level physical therapist assistant. Students participate in this clinical experience under the supervision of a licensed physical therapist and/or physical therapist assistant, Prerequisites: PTAP2131, PTAP2230, PTAP2535 PVN101CR; Personal & Practical/Vocational Concepts Credit Hours: 1 Clock Hours: 30/0 This course introduces the student to the role of a student, basic skills for success, nursing history, and trends; nursing ethics; legal aspects of nursing; practical relationships in healthcare, including the role of the practical/vocational and professional nurse; and nursing education. Co -Requisites: PVNI03CR PVNao2CR; Foundations of Nursing Credit Hours: i Clock Hours: 30/0 Students are introduced to nursing concepts and principles. Students are given an overview of the nurse - client relationship, principles of therapeutic communication, and cultural diversity among clients. Patient care is discussed through the life span, including care of the geriatric client. Death and dying concerns are introduced and discussed. Steps of the nursing process are presented as the framework for determining and meeting clients needs within the scope of practice, Co -Requisites: PVNI03CR PVNI03CR: Clinical Practice I Credit Hours: 3 Clock Hours: o/ioo This course provides the student with the opportunity to learn and practice in the skills laboratory basic nursing principles and procedures related to meeting the daily needs of clients. Safety as a key element in care is introduced. The nursing process is integrated with an emphasis on all components using standardized nursing language. Nursing skills include gathering data related to vital signs, bed and bath of the client, skin care, standard precautions, asepsis, basic care procedures, and activities of daily living (ADU support skills, Documentation is emphasized in this course and the student is Introduced to providing appropriate client information. The nursing student is introduced to computers and the Windows environment. The student is given the skills necessary for Basic Life Support certification (Cardiopulmonary Resuscitation -CPR). PVNI04CR: College Mathematics Credit Hours: 2 Clock Hours: 45/0 This course covers principles and applications of whole numbers, fractions, decimals, percentages, ratio, proportions, measurements, statistics, basic algebra, and geometry. The metric system, the apothecary system, and conversion between systems are presented. Allied health applications are discussed, Co -Requisites: PVNI03CR 2022-2023 Garden Grove Catalog I Publication Date: May 20, 2023 1 Effective July 1, 2022 through June 30, 2023 97 PVNio5CR: Fundamentals of Anatomy & Physiology Credit Hours: 2 Clock Hours: 45/0 This course introduces the student to the structure and function of the body. Directions, geometric planes, and cavities of the body are presented. Cells, tissues, organs, and systems are discussed. The major organs of each system and how they relate to the overall status of the body are covered. Co -Requisites: PVN103CR PVNio6CR: Pharmacology Credit Hours: 2 Clock Hours: 45/0 This course focuses on dosages, applications, side effects, toxicity, and laboratory tests performed to monitor actions and effects of specific drugs. Issues involved with I.V. (intravenous) monitoring will be covered. Drug calculation examinations must be passed with a score of 85 percent. Co -Requisites PVNI03CR PVN121CR: Introduction to Medical -Surgical Nursing Credit Hours:15 Clock Hours: 40/0 This course introduces students to head -to -toe client data gathering, care of the pre- and post -operative client, and care of clients with self -care deficits. Asepsis, elements of the infectious process, causes of disease, basic intravenous O.V) practicum (site rate, solution identification), and the body's normal defenses are discussed. Students learn to incorporate the nursing process in the care of pre- and post -operative clients, as well as those with self -care deficits, Prerequisites: PVNioiCR, PVN102CR, PVN103CR, PVN104CR, PVNio5CR, PVNio6CR. Co -Requisite: PVN125CR. PVN122CR: Nutrition Credit Hours: 2 Clock Hours: 45/0 This course covers functions and food sources of proteins, carbohydrates and fats, and identifies current recommendations for Intake. Discussion includes changes in nutrient needs throughout the lifecycte and suggestions to ensure adequate nutrition during each stage of life. Students are introduced to standard diets and modifications of diets for disease processes. Prerequisites: PVN101CR, PVN102CR, PVN103CR, PVN104CR, PVN105CR, PVNio6CR. Co -Requisite: PVN125CR, PVN123CR: Mental Health Nursing Care Credit Hours: 0.5 Clock Hours:15/o This course emphasizes nursing care of the client and family, which includes assisting them in achieving satisfactory and productive ways of coping with daily Living and lifestyle changes, The course includes discussion of eating disorders, alcoholism, drug addiction, anxiety, defense mechanisms, and major mental disorders. Prerequisites: PVNio1CR, PVN102CR, PVN103CR, PVN104CR, PVNi05CR, PVNio6CR, Co -Requisite: PVN125CR. PVN124CR: Integumentary Nursing Care Credit Hours: 1 Clock Hours: 24/0 This course emphasizes common diseases and disorders of the integumentary system, including related treatments and pharmacological agents used. The student is provided with the knowledge necessary to use the nursing process in caring for clients with integumentary problems. Prerequisites: PVN1o1CR, PVN102CR, PVN103CR, PVN104CR, PVNio6CR, PVNio6CR. Co -Requisite; PVN125CR. PVNi25CR: Clinical Practice II Credit Hours: 7 Clock Hours: 0/220 This course presents nursing care and procedures in the skills laboratory and the use of the nursing process while providing client care in clinical settings throughout term 2. Students apply their knowledge learned in the classroom to the skills laboratory scenarios and in a clinical setting with related client assignments. The hours for skills laboratory and clinical setting are designated and concurrent with each course. Prerequisites: PVNioiCR, PVN102CR, PVN103CR, PVN104CR, PVN105CR, PVNio6CR. PVN131CR: Cardiovascular Nursing Care Credit Hours: 1 Clock Hours: 24/0 This course emphasizes common diseases and disorders of the cardiovascular and lymphatic systems. It includes common related treatments and pharmacological agents used. The student is provided with the knowledge necessary to use the nursing process in caring for clients with cardiovascular and lymphatic diseases and disorders. Prerequisites: PVNioiCR, PVNio2CR, PVN103CR, PVN104CR, PVN105CR, PVN106CR, PVN121CR, PVN122CR, PVN123CR, PVN124CR, PVN125CR. Co -Requisite; PVN136CR. 2022-2023 Garden Grove Catalog I Publication Date: May 20, 2023 1 Effective July 1, 2.022 through June 30, 2023 98 PVN132CR: Respiratory Nursing Care Credit Hours; i Clock Hours; 24/0 This course emphasizes common respiratory system disease processes. It also includes related treatments and pharmacological agents used. The student Is provided with the knowledge necessary to use the nursing process in caring for clients with respiratory problems. Prerequisites: PVNioiCR, PVN102CR, PVN103CR, PVN104CR, PVNio5CR, PVN1o6CR, PVN121CR, PVN122CR, PVN123CR, PVN124CR, PVN125CR. Co -Requisite: PVN136CR. PVN133CR: Human Growth & Development Credit Hours: 2 Clock Hours: 45/0 Course identifies and discusses all stages In the lifespan from infancy through late adulthood. Cultural considerations, types of families, changes affecting modern families and family patterns, and qualities of functional families are presented. Related nursing considerations to the various stages of life are Included. Prerequisites; PVNioiCR, PVN102CR, PVN103CR, PVN104CR, PVN105CR, PVNio6CR, PVN121CR, PVN122CR, PVN123CR, PVN124CR, PVN125CR. Co -Requisite: PVN136CR, PVN134CR: Genito-Urinary Nursing Care Credit Hours: 1 Clock Hours: 24/0 This course emphasizes the common disease processes, treatments, and pharmacological agents used for disorders of the genito-urinary and male reproductive systems. Sexually transmitted diseases are introduced. Students are provided with the knowledge necessary to use the nursing process In caring for clients with renal/urinary and male reproductive problems. Prerequisites: PVNioiCR, PVN102CR, PVN103CR, PVN104CR, PVNio5CR, PVNio6CR, PVN121CR, PVN122CR, PVN123CR, PVN124CR, PVN125CR. Co -Requisite: PVN136CR. PVN135CR: MusculoskeLetal Nursing Care Credit Hours: 1 Clock Hours: 24/0 This course emphasizes the common disease processes, treatments, and pharmacological agents used for disorders of the musculoskeletal system. The student is provided with the knowledge necessary to use the nursing process in caring for clients with musculoskeletal problems, Prerequisites; PVNio1CR, PVN102CR, PVN103CR, PVN104CR, PVNio5CR, PVNio6CR, PVN121CR, PVN122CR, PVN123CR, PVN124CR, PVN125CR. Co -Requisite: PVN136CR. PVN136CR: Clinical Practice III Credit Hours: 6.5 Clock Hours: 0/220 This course presents nursing care and procedures in the skills laboratory and the use of the nursing process while providing client care in clinical settings throughout term 3. Students apply their knowledge learned in the classroom to the skills laboratory scenarios and in a clinical setting with related client assignments. The hours for skills laboratory and clinical setting are designated and concurrent with each course. Prerequisites: PVNioiCR, PVN102CR, PVN103CR, PVN104CR, PVN1o5CR, PVNio6CR, PVN121CR, PVN122CR. PVN123CR, PVN124CR, PVN125CR. PVN140CR: Gastrointestinal Nursing Care Credit Hours: 1 Clock Hours: 24/0 This course emphasizes the common disease processes, treatments, and pharmacological agents used for disorders of the gastrointestinal disorders. The student Is provided with the knowledge necessary to use the nursing process in caring for clients with gastrointestinal problems. Prerequisites: PVN1o1CR, PVN102CR, PVN103CR, PVN104CR, PVNio5CR, PVNio6CR, PVN121CR, PVN122CR, PVN123CR, PVN124CR, PVN125CR, PVN131CR, PVN132CR, PVN133CR, PVN124CR, PVN135CR. PVN136CR, Co -Requisite: PVN145CR, 2022-2023 Garden Grove Catalog I Publication Date: May 20, 20231 Effective July 1, 2022 through June 30, 2023 99 PVN141CR: Neuro-Sensory Nursing Care Credit Hours: 1 Clock Hours: 24/0 This course emphasizes the common disease processes, treatments, and pharmacological agents used for neuro-sensory disorders. The student is provided with the knowledge necessary to use the nursing process in caring for clients with neuro-sensory problems and disorders of the special senses. Prerequisites: PVNioiCR, PVN102CR, PVNio3CR, PVN104CR, PVN105CR, PVNio6CR, PVN121CR, PVN122CR, PVN123CR, PVN124CR, PVN125CR, PVN131CR, PVN132CR, PVN133CR, PVN124CR, PVN135CR, PVNi36CR. Co -Requisite: PVN145CR, PVN14zCR: Endocrine Nursing Care Credit Hours: 1 Clock Hours: 24/0 This course emphasizes the common disease processes, treatments, and pharmacological agents used for endocrine disorders, The student is provided with the knowledge necessary to use the nursing process in caring for clients with endocrine problems. Prerequisites: PVNio1CR, PVN102CR, PVN103CR, PVN104CR, PVN105CR, PVNio6CR, PVN121CR, PVN122CR. PVN123CR, PVN124CR, PVN125CR. PVN131CR, PVN132CR, PVN133CR, PVN124CR. PVN135CR, PVN136CR. Co -Requisite: PVN145CR, PVN143CR: Immune System & Oncology Nursing Care Credit Hours: 1 Clock Hours: 24/0 This course focuses on diseases caused by disorders of the immune system, Students learn to use the nursing process in caring for clients with immunodeficiency disorders, The course includes oncology, Its disease process, diagnostic procedures, and treatment modalities. Psychosocial aspects of immunodeficiencies and oncology are considered. Prerequisites: PVNio1CR, PVN102CR, PVN103CR, PVN104CR, PVNio5CR, PVN106CR, PVN121CR, PVN122CR, PVN123CR, PVN124CR, PVN125CR, PVN131CR. PVN132CR, PVN133CR, PVN124CR, PVN135CR, PVN136CR. Co -Requisite; PVN145CR. PVN144CR: Community Health Nursing Care Credit Hours: 0.5 Clock Hours:15/o This course explores the role of the vocational nurse in community settings. Home health, hospice, and skilled nursing are discussed. The student is introduced to concepts of terrorism and bioterrorism. The student is provided with the knowledge necessary to use the nursing process in the delivery of comprehensive nursing care as a member of the healthcare team, Prerequisites: PVN101CR, PVN102CR, PVN103CR, PVN104CR, PVN105CR, PVNio6CR, PVN121CR, PVN122CR, PVN123CR, PVN124CR, PVN125CR, PVN131CR, PVN132CR, PVN133CR, PVN124CR, PVN135CR. PVN136CR, Co -Requisite: PVN145CR. PVN145CR: Clinical Practice IV Credit Hours: 7 Clock Hours: 0/215 This course presents nursing care and procedures in the skills laboratory and the use of the nursing process while providing client care in clinical settings throughout term 4• Students apply their knowledge learned in the classroom to the skills laboratory scenarios and in a clinical setting with related client assignments, The hours for skills laboratory and clinical setting are designated and concurrent with each course. Prerequisites: PVNioiCR, PVN102CR, PVN103CR, PVN104CR, PVNio5CR, PVNio6CR, PVN121CR, PVN122CR, PVN123CR, PVN124CR, PVN125CR, PVN131CR, PVN132CR, PVN133CR, PVN124CR. PVN135CR. PVN136CR. 2022-2023 Garden Grove Catalog I Publication Date: May 20, 20231 Effective July 1, 2022 through June 30, 2023 100 PVNI50CR: Maternal & Child Health Nursing Care Credit Hours:1.5 Clock Hours: 38/0 This course emphasizes the common disease processes, treatments, and pharmacological agents used for female reproductive disorders. Included is a study of the childbearing process from pregnancy through birth and the postpartum period. Content reviews normal pregnancy and stresses the high -risk client within each phase of pregnancy, The student Is provided with the knowledge necessary to use the nursing process in the care of female clients with reproductive system disorders, normal pregnancy, and high -risk pregnancy. Common childhood diseases and disorders, treatments, pharmacological agents, and the use of the nursing process in the care of the ill child from Infancy through adolescence are covered, Prerequisites: PVNio1CR, PVNi02CR, PVN103CR, PVN104CR, PVN105CR, PVNio6CR, PVN121CR, PVN122CR, PVN123CR. PVN124CR, PVN125CR, PVN131CR, PVN132CR. PVN133CR, PVN124CR, PVN135CR, PVN136CR. PVNi4oCR, PVNi4iCR, PVN142CR. PVN143CR, PVN144CR, PVNi45CR, Co -Requisite: PVN152CR. PVNi5iCR: Leadership Credit Hours: o.5 Clock Hours: 20/o This course introduces management principles and the role the practical/vocational nurse as a leader and member of the healthcare team. Prerequisites: PVNioiCR, PVN102CR, PVN103CR, PVN104CR, PVNio5CR, PVN1o6CR, PVN121CR. PVN122CR, PVN123CR, PVN124CR, PVN125CR, PVN131CR, PVN132CR, PVN133CR, PVN124CR, PVN135CR. PVN136CR, PVN140CR, PVN141CR, PVN142CR, PVN143CR. PVN144CR, PVN145CR. Co -Requisite: PVN152CR. PVN352CR: Clinical Practice V Credit Hours: 7 Clock Hours: 0/220 This course presents nursing care and procedures In the skills laboratory and the use of the nursing process while providing client care In clinical settings throughout term 5 Students apply their knowledge Learned in the classroom to the skills laboratory scenarios and in a clinical setting with related client assignments. The hours for skills laboratory and clinical setting are designated and concurrent with each course. Prerequisites: PVNioiCR, PVN102CR, PVN103CR, PVN104CR, PVNio5CR, PVNio6CR, PVN121CR, PVN122CR, PVN123CR, PVN124CR, PVN125CR, PVN131CR, PVN132CR, PVN133CR. PVN124CR. PVN135CR, PVN136CR, PVN140CR, PVN141CR, PVN142CR, PVN143CR, PVN144CR, PVN145CR. PVN154CR: NCLEX Review Credit Hours: o.5 Clock Hours:16/o This course presents a review of the Vocational Nursing program with the emphasis on NCLEX questions and the critical thinking necessary for successful completion of the test. Prerequisites: PVNioiCR, PVN102CR, PVN103CR, PVN104CR, PVNio5CR, PVNio6CR, PVN121CR, PVN122CR, PVN123CR, PVN124CR, PVN125CR, PVN131CR, PVN132CR, PVN133CR, PVN124CR, PVN135CR, PVN136CR, PVN140CR. PVN141CR, PVN14zCR, PVN143CR, PVN144CR, PVN145CR. Co -Requisite: PVN152CR, 2022-2023 Garden Grove Catalog I Publication Date: May 20, 2023 1 Effective July 1, 2022 through June 30, 2023 101 RESPi11o:Respiratory Therapy Foundations Credit Hours:10.5 Clock Hours:18o/o/o In this lecture course students learn and review mechanics of the pulmonary system and the relationship between respiration and cardiac function, Students learn to recognize normal and abnormal arterial blood gas results. They learn the principles of gas physics and their application to oxygen, aerosol, and humidity therapies. Students begin the process of professional development and learn self-esteem and motivational skills necessary to become employed, Students learn the conditions that indicate the need for oxygen therapy. They explore the potential hazards associated with oxygen therapy, study the different oxygen delivery devices, and learn how to assemble and test equipment. They practice setting up oxygen, aerosol, and humidity therapies. Students learn to perform patient assessments, including assessing the need for secretion removal and how to perform the appropriate procedures. They are introduced to the various pharmacological agents used in respiratory therapy and their biochemical properties. Students learn the indications for and the potential hazards of hyperinflation and incentive spirometry therapies, Professional development, ethics and critical thinking is introduced. Prerequisites: General Education courses respective to each program must be successfully completed. Co -Requisites: RESP1210 RESP1210: Respiratory Therapy Foundations Applications Credit Hours: 2 Clock Hours: 0/60/0 This lab course allows students the opportunity to build skills related to topics covered in the RESP1110 course in a laboratory setting. Students also learn to perform cardiopulmonary resuscitation (CPR) thru the American Heart Association. Prerequisites: General Education courses respective to each program must be successfully completed, Co -Requisites: RESP1110 RESP1310: Respiratory Therapeutics, Diagnostics and Disease Management Credit Hours: 3.5 Clock Hours: 30/45/0 In this lecture/lab course students examine the etiology and pathophysiology of respiratory disease and review patient assessment. Students learn and perform EKG procedures, cardiac rhythm identification and chest x-ray interpretation. Students also learn to maintain and manage artificial airways. Prerequisites: RESPiiio RESP1210 RESPi6io: Respiratory Therapeutics, Diagnostics and Disease Management Applications Credit Hours: 6 Clock Hours: o/o/285 This course allows students the opportunity to build skill and demonstrate competencies related to topics covered in the RESP1310 course in a live clinical setting, This course may also include clinical simulation performed on campus. Prerequisites: RESP1110 RESP1210 RESP2210: Respiratory Therapy Capstone and Board Exam Prep Applications Credit Hours: 2.5 Clock Hours: 0/0/120 This course allows students the opportunity to build skill and demonstrate competencies related to topics covered in the RESP2810 course in a live clinical setting. This course may also include clinical simulation performed on campus. Prerequisites: RESP2410 RESP2620 2022-2023 Garden Grove Catalog I Publication Date: May 20, 20231 Effective July 1, 2022 through June 30, 2023 102 RESP2320: Cardiopulmonary Critical Care Credit Hours: 3.5 Clock Hours: 30/30/0 This lecture/lab course examines the pathologies of the cardiopulmonary symptoms and recognize the manifestations and systems of restrictive and obstructive pulmonary disease. Students study the various types of mechanical ventilators to identify the modalities of continuous mechanical ventilation. They learn how to set up ventilators and monitor a ventilator patient. Students learn how to apply PEEP/CPAP and intermittent mandatory ventilation, They learn the special considerations for continuous mechanical ventilation and long-term life support. They learn the advanced techniques and proper maintenance procedures associated with continuous mechanical ventilation, as yell as the indications for and techniques applicable to, the discontinuation of ventilation. They learn to recognize the various pulmonary disease states associated with ventilator patients and how to evaluate the patient's status and response to therapy, Prerequisite: RESP1310­ Prerequisites: Prerequisites: RESP1310 RESP16io RESP2410: Respiratory Care of Specialty Populations Applications Credit Hours: 4 Clock Hours: o/o/i8o This course allows students the opportunity to build skill and demonstrate competencies related to topics covered In the RESP2620 course In a live clinical setting, This course may also include clinical simulation performed on campus. Prerequisites: RESP2310 RESP2610 RESP2610: Cardiopulmonary Critical Care Applications Credit Hours: 6 Clock Hours: 0/0/285 This course allows students the opportunity to build skill and demonstrate competencies related to topics covered in the RESP2310 course In a live clinical setting. This course may also include clinical simulation performed on campus. Prerequisites: RESP1310 RESP16io RESP2620: Respiratory Care of Specialty Populations Credit Hours: 6 Clock Hours: 75/30/0 In this lecture/lab course students learn anatomy, physiology, and respiratory care considerations of the pediatric and neonatal patient, They learn to identify and administer the pharmacological agents used in critical care and explore the goals and objectives of pulmonary rehabilitation and patient education. Students learn specialty therapies/procedures pertaining to Sleep Medicine, Pulmonary Function Testing, Bronchoscopy and Extracorporeal Membrane Oxygenation, Students work on case studies related to these topics. Prerequisites: RESP2310 RESP2610 RESP2810: Respiratory Therapy Capstone and Board Exam Prep Credit Hours: 8 Clock Hours:100/40/0 This lecture/lab course offers a comprehensive review of the National Board for Respiratory Care (NBRC) Therapist Multiple Choice and Clinical Simulation exams as defined in the NBRC Content Outlines. It also includes a comprehensive review of critical thinking skills and therapist -driven protocols as applied to the successful completion of the certification examinations offered by the NBRC. Prerequisites: RESP2410 RESP262o 2022-2023 Garden Grove Catalog I Publication Date: May 20. 2023 1 Effective July 1, 2022 through June 30, 2023 103 RT21o: Introduction to & Applied Respiratory Therapeutics Credit Hours: 12 Clock Hours:180/60/o Students learn applicable medical terminology and the metric conversions used in respiratory therapy. They learn applied anatomy, physiology, and mechanics of the pulmonary system and the relationship between respiration and cardiac function. Students learn to recognize normal and abnormal arterial blood gas results. They learn the principles of gas physics and their application to oxygen, aerosol, and humidity therapies. Students begin the process of professional development and learn self-esteem and motivational skills necessary to become employed. Students learn the conditions that indicate the need for oxygen therapy. They explore the potential hazards associated with oxygen therapy, study the different oxygen delivery devices, and learn how to assemble and test equipment, They practice setting up oxygen, aerosol, and humidity therapies. They are introduced to the various pharmacological agents used in respiratory therapy and their biochemical properties. Students learn the indications for and the potential hazards of IPPB and incentive spirometry therapies. Students have the opportunity to practice procedures for the administration of these therapies to patients in a laboratory setting. Students learn to perform cardiopulmonary resuscitation (CPR) and chest auscultation and to administer metered dose inhalation therapy. Professional development will continue, including ethics. Prerequisites: General Education courses respective to each program must be successfully completed. RT22o: Clinical Medicine I Credit Hours: 10 Clock Hours: 30/30/315 Students learn to perform patient assessments, including assessing the need for secretion removal and how to perform the appropriate procedures. Students examine the etiology of respiratory disease, learn to Identify common pathogenic organisms, and explore various isolations and sterilization techniques. They Learn to maintain and manage an artificial airway and will explore the physiology of blood gases and the techniques for analyzing arterial blood gas samples. A large portion of this course is spent in a clinical externship practicing the skills related to what has been learned to identify, perform, and assess the results of various diagnostic pulmonary function tests. Prerequisites: RT210 RT230: Clinical Medicine II Credit Hours: io Clock Hours:30/30/315 Students examine the pathologies of the cardiopulmonary symptoms and recognize the manifestations and systems of restrictive and obstructive pulmonary disease, Students study the various types of mechanical ventilators to Identify the modalities of continuous mechanical ventilation. They Learn how to set up ventilators and monitor a ventilator patient. Students learn how to apply PEEP/CPAP and intermittent mandatory ventilation. They learn the special considerations for continuous mechanical ventilation and tong -term life support. They learn the advanced techniques and proper maintenance procedures associated with continuous mechanical ventilation, as well as the indications for and techniques applicable to, the discontinuation of ventilation. They Learn to recognize the various pulmonary disease states associated with ventilator patients and how to evaluate the patients status and response to therapy. A large portion of this course is spent in a clinical externship practicing the skills related to what has been learned in the classroom and laboratory. Prerequisites: RT22o RT240: Clinical specialty Areas/Comprehensive Review Credit Hours:10 Clock Hours: 75/3o/18o Students learn anatomy, physiology, and respiratory care considerations of the pediatric and neonatal patient. They learn to identify and administer the pharmacological agents used in critical care and explore the goals and objectives of pulmonary rehabilitation and patient education. Students work on case studies related to these topics. A large portion of this course is spent in a clinical externship practicing the skills related to what has been learned in the classroom and laboratory. Prerequisites: RT23o 2022-2023 Garden Grove Catalog I Publication Date: May 20, 20231 Effective July 1, 2022 through June 30, 2023 104 RT250: Advanced Clinical Practice Credit Hours: to Clock Hours: 100/40/90 This course offers a comprehensive overview of the math used for respiratory therapy calculations and provides an opportunity for the student to learn advanced skills related to respiratory patient care, The course offers a comprehensive study of current standardized pulmonary function modalities and the interpretation of test data, It also Includes a comprehensive review of critical thinking skills and therapist -driven protocols as applied to the successful completion of the certification examinations offered by the National Board for Respiratory Care (NBRC), Prerequisites: RT240 SOCIs31o: Introduction to Sociology Credit Hours: 3 Clock Hours: 45/0/0 This course is a general introduction to the study of sociology, which is the systematic study of human society and the social forces that shape human social Life. The goal of this course is to provide the student with an overview of how sociology helps us understand human societies, human relationships, group aspects of behavior, and social institutions. 2022-2023 Garden Grove Catalog I publication Date: May 20, 2023 1 Effective July 1, 2022 through June 30, 2023 106 Calendar 2022 stuaent riouaa s December 31, 2021 New Years Day January 17.2022 Martin Luther King, Jt Day May 30, 2022 Memorial Day_ June 20, 2022 Juneteenth JUIy 4, 2022 Independence Day September 5, 2022 Labor Day November 24, 2022 Thanksgiving Day November 26. 2022 Friday after Thanksgiving December 23. 2022 Christmas Eve December 26. 2022 Christmas Day ;)mq Student Holidays January 2, 2023 New Years Day January 16, 2023 Martin Luther King, Jr. Day May 29, 2023 Memorial Day June 19, 2023 Juneteenth July 4, 2023 Independence Day September 4, 2023 Labor Day November 23, 2023 Thanksgiving Day November 24. 2023 Friday after Thanksgiving December 25. 2023 Christmas Eve December 26, 2023 Christmas Day Graduation Dates Graduation dates are estimated and may vary due to individual students clinicaVexternship schedules. Clinical Schedules Clinical. rotations may consist of up to 12-hour shifts. Shift times may vary and may include weekends, General Education classes may be morning and/or afternoon sessions or online, Externshi_p Schedules Externship schedules may consist of 4-8 hour shifts during the daytime hours. Hours of O erp anon Classroom —open at least 15 minutes before and after each scheduled class, Administration-8 a.m, to 8 p.m„ Monday through Thursday and 8 a.m. to 5 p.m.; Friday nnnfml Accictanf 7r1?7 v W Morning Classes Mid -Morning Classes Afternoon Classes Evening Classes Sunrise Classes start Graduate Start Graduate Start Graduate Start Graduate Start Graduate 01/24/22 10/27/22 01/24/22 10/27/22 01/24/22 10/27/22 01/24/22 10/27/22 71/24/22 10/27/22 02/21/22 11/24/22 02/21/22 11/24/22 02/21/22 11/24/22 02/21/22 11/24/22 02/21/22 11/24/22 03/22/22 12/22/22 03/21/22 12/22/22 03/21/22 12/22/22 03/21/22 12/22/22 03/22/21 12/22/22 04/18/22 02/02/23 04/18/22 02/02/23 04/18/22 02/02/23 04/18/22 02/02/23 04/18/22 02/02/23 2022-2023 Garden Grove Catalog I Publication Date: May 20, 2023 1 Effective July 1, 2022 through June 30, 2023 io6 o5/16/22 03/02/23 05/16/22 03/02/23 06/16/22 03/02/23 05/16/22 03/02/23 o5/16/22 03/02/23 06/13/22 03/30/23 06/13/22 03/30/23 06/13/22 03/30/23 06/13/22 03/30/23 06/13/22 03/30/23 07/li/22 04/27/23 07/11/22 04/27/23 07/11/22 04/27/23 07/11/22 04/27/23 07/11/22 04/2J/23 08/15/22 06/26/23 08/15/22 05/25/23 08/15/22 06/25/23 08/15/22 05/26/23 08/15/22 05/25/23 09/19/22 06/22/23 09/19/22 o6/22/23 09/19/22 06/22/23 09/19/22 06/22/23 09/19/22 06/22/23 10/17/22 07/20/23 10/17/22 07/20/23 10/17/22 07/20/23 10/17/22 07/20/23 10/17/22 07/20/23 11/14/22 08/24/23 11/14/22 08/24/23 11/14/22 08/24/23 11/14/22 06/24/23 11/14/22 o8/24/23 12/12/22 1 09/28/23 1 12/12/22 1 09/28/23 1 12/12/22 1 09/28/23 1 12/12/22 1 09/28/23 1 12/12/22 1 09/28/23 Dental Assistant 2o23 Sunrise Classes Morning Classes Mid -Morning Classes Afternoon Classes Evening Classes Start Graduate Start Graduate Start Graduate Start Graduate Start Graduate 01/23/23 10/26/23 01/23/23 10/26/23 01/23/23 10/26/23 01/23/23 10/26/23 01/23/23 10/26/23 02/20/23 11/22/23 02/20/23 11/22/23 02/20/23 11/22/23 02/20/23 11/22/23 02/20/23 11/22/23 03/20/23 12/21/23 03/20/23 12/21/23 03/20/23 12/21/23 03/20/23 22/21/23 03/20/23 12/21/23 04/17/23 01/25/24 04/17/23 01/26/24 04/17/23 01/25/24 04/17/23 01/25/24 04/17/23 01/25/24 06/15/23 02/22/24 06/16/23 02/22/24 05/15/23 02/22/24 05/15/23 02/22/24 05/16/23 02/22/24 06/12/23 03/21/24 1 06/12/23 03/21/24 1 06/12/23 03/21/24 006/12/23 03/21/24 06/12/23 03/21/24 07/17/23 04/18/24 07/17/23 04/18/24 07/17/23 04/18/24 07/17/23 04/18/24 07/17/23 04/18/24 08/21/23 05/16/24 08/21/23 05/16/24 08/21/23 05/16/24 08/21/23 05/16/24 08/21/23 05/16/24 9/18/23 06/13/24 09/18/23 o6/13/24 09/18/23 06/13/24 09/18/23 06/13/24 09/18/23 o6/13/24 10/16/23 07/11/24 10/10/23 07/11/24 10/16/23 07/11/24 10/16/23 07/11/24 10/16/23 07/11/24 11/13/23 08/15/24 11/13/23 08/15/24 11/13/23 08/15/24 11/13/23 o8/15/24 11/13/23 08/15/24 12/11/23 09/12/24 12/11/23 09/12/24 12/11/23 09/12/24 12/11/23 09/12/24 12/11/23 09/12/24 Dental Hygiene 2021 Start Graduate 03/22/21 02/08/23 11/08/21 09/06/23 Dental H iene o2 Start Graduate 02/13/23 11/20/24 09/18/23 07/02/26 Medical Assistant 2022 Morning Classes Evening Classes Start Graduate Start Graduate 03/24/22 09/08/22 01/24/22 09/08/22 02/21/22 10/13/22 02/21/22 10/13/22 03/21/22 11/10/22 03/21/22 11/10/22 04/18/22 12/o8/22 04/18/22 12/08/22 05/16/22 01/19/23 05/16/22 01/19/23 2022-2023 Garden Grove Catalog I Publication Date; May 20, 20231 Effective July 1, 2022 through June 30, 2023 107 06/13/22 02/16/23 06/13/22 oz/16/23 07/11/22 o3/16/23 07/11/22 03/16/23 08/15/22 04/13/23 08/15/22 04/13/23 09/19/22 05/li/23 09/19/22 05/11/23 10/17/22 06/08/23 10/17/22 06/08/23 11/14/22 07/06/23 11/14/22 07/06/23 12/12/22 08/10/23 12/12/22 08/10/23 MorJirnl Accident Morning Classes Evening Classes Start Graduate Start Graduate 01/23/23 09/14/23 01/23/23 09/14/23 02/20/23 10/12/23 02/20/23 10/12/23 03/20/23 11/09/23 03/20/23 11/09/23 04/17/23 12/07/23 04/17/23 12/0 V23 05/15/23 01/11/24 05/15/23 01/11/24 06/12/23 02/08/24 o6/12/23 02/08/24 07/17/23 03/07/24 07/17/23 03/07/24 08/21/23 04/04/24 08/21/23 04/04/24 09/18/23 05/02/24 09/18/23 05/02/24 10/16/23 05/30/24 10/16/23 05/30/24 11/13/23 06/27/24 11/13/23 06/27/24 12/11/23 07/25/24 12/11/23 07/25/24 M�riral Offir-p Ariminiatratinn 2022 Morning Classes Evening Classes glen Graduate Start Graduate 01/24/22 09/08/22 oi/24/22 09/08/22 02/21/22 10/13/22 02/21/22 10/13/22 03/21/22 11/10/22 03/21/22 11/10/22 04/18/22 12/08/22 04/18/22 12/08/22 o5/16/22 1/19/23 05/16/22 01/19/23 06/13/22 02/16/23 06/13/22 02/16/23 07/11/22 03/16/23 07/11/22 03/16/23 08/15/22 04/13/23 08/15/22 04/13/23 09/19/22 06/11/23 09/19/22 05/11/23 10/17/22 06/08/23 10/17/22 06/08/23 11/14/22 07/06/23 11/14/22 07/06/23 12/12/22 08/10/23 12/12/22 08/10/23 Dhnrmary TArhnirian �>n22 Morning Classes Start Graduate 01/24/22 07/07/22 02/21/22 08/04/22 03/21/22 09/08/22 04/18/22 10/13/22 o5/16/22 11/10/22 06/13/22 12/08/22 07/11/22 01/19/23 08/15/22 02/16/23 2022-2023 Garden Grove Catatog I Publication Date: May 20, 2023 1 Effective July 1. 2022 through June 30. 2023 108 09/19/22 03/16/23 10/17/22 04/13/23 11/14/22 05/11/23 12/12/22 06/08/23 Pharmacy Technician 202 Morning Classes Start Graduate 01/23/23 07/06/23 02/20/23 08/10/23 03/20/23 09/14/23 04/17/23 10/12/23 05/15/23 11/09/23 00/12/23 12/07/23 07/17/23 01h1/24 08/21/23 02/08/24 09/18/23 03/07/24 10/16/23 04/04/24 11/13/23 05/02/24 12/11/23 05/30/24 Physical Therapisl Assistant 2021 Start Graduate 03/22/21 11/23/22 il/08/21 07/21/23 Physical Therapist Assistant 2022 Start Graduate 07/05/22 02/07/24 Respirator Ty herapy 2021 Start Graduate 03/22/21 09/09/22 06/07/21 11/23/22 08/23/21 02/08/23 11/08/21 04/19/23 Respiratory ThaLapy 2o22 Start Graduate 01/31/22 06/28/23 04/18/22 og/o6/23 07/05/22 11/22/23 2022-2023 Garden Grove Catalog i Publication pate: May 20, 2023 1 Effective July 1, 2022 through June 30, 2023 log 09/19/22 02/07/24 - 11/28/22 04/17/24 Rocniratnry ThPrAnw 2n24 Start Graduate 02/13/23 06/26/24 04/24/23 09/11/24 07/03/23 11/20/24 09/18/23 02/12/25 11/27/23 04/23/25 Vocational Nursi 2o2i Day Classes" Weekend Classes" Start Graduate Start Graduate 01/04/21 01/21/22 04/26/21 12/18/22 06/07/21 06/24/22 08/23/21 04/23/23 08/23/21 O(J/09/22 12/20/21 08/20/23 11/08/21 11/23/22 "The Vocational Nursing weekday program has a 32-hour study week ""The Vocational Nursing weekend program has a 22-hour study week, Clinical hours begin at either 6:30 a.m. or 3:00 p,m. Each student is expected to attend at least one term on a 3:00 p.m, to s1:oo p.m. clinical rotation. Theory classroom hours begin at 6:00 p.m. l/nnr Hnnnl Ni 1rcinn ;)022 Day Classes" Weekend Classes — Start Graduate Start Graduate 04/18/22 04/19/23 06/02/22 12/17/23 07/05/22 06/28/23 08/29/22 04/21/24 09/19/22 o9/o6/23 a/28/22 11/22/23 'The Vocational Nursing weekday program has a 32-hour study week "The Vocational Nursing weekend program has a 22-hour study week. Clinical hours begin at either 6:30 a.m. or3:oo p.m. Each student is expected to attend at least one term on a 3:oo p.m. to 11:oo p,m, clinical rotation. Theory classroom hours begin at 6:oo p.m. Vocational Nursin 202 Day Classes" Weekend Classes'" Start Graduate Start Graduate 02/13/23 02/07/24 01/18/23 08/18/24 04/24/23 04/17/24 05/01/23 12/16/24 07/03/23 o6/26/24 08/28/23 04/27/25 09/18/23 09/11/24 "The Vocational Nursing weekday program has a 32-hour study week 2022-2023 Garden Grove Catalog I Publication Date: May 20, 20231 Effective July 1, 2022 through June 30, 2023 110 "The Vocational Nursing Weekend program has a 22-hour study Week, Clinical hours begin at either 6.3o o,m, or 3:00 p,m. Each student is expected to attend at least one term on a 3:00 p.m, to 11:00 p.m. clinical rotation. Theory classroom hours begin at 6:oo p.m. 2022-2023 Garden Grove Catalog I Publication Date: May 20, 2023 1 Effective July 1, 2022 through June 30, 2023 ill ram Costs Medical Assistant $18,242`.00 $ -636.00 w,$� 47.50' $18,925.50., Dental Assistant $28,174.00 $ 755?00 $ 47.50 $18,976.50 Medical Office Administration $ 15,377.00 $ 957.00 $ 40.00 $16,374.04 Vocational Nursing -Weekends $ 37,373.00 $ 2,398.00 5 100,00 $ 39,871,00 - Vocational Nursing-Weekday3 $33,925.00 $ 2;398.00 36,403.00; Respiratory Therapy3 $48,260.00 $ 1,64000 ;$ 125.00 $50,029:00: Pharmacy Technician $17,543.00 $'. 5 45.00 i, 517 588:00 , h'S Physical Therapist Assistants $51,558.00 ,$ 2,093.00 135.00 ,. $531756;00 ;. Dental Hygiene 580,819.00 5 10,42400 S 227.50 _ $92,464.50 3, While Concorde offers these resources at below general market prices, these prices are subject to change based on market conditions beyond the control of Concorde. There may be certain situations when you may be able to purchase some of these items elsewhere from outside sources at a reduced cost. Students have the right to opt out of purchasing certain items from Concorde as long as they are able to obtain these resources prior to course start. A student's account will not be charged for any item the student chooses to purchase on their oven. A list of books and supplies associated with your program of study can be found on the Concorde website (wwwconcorde.edu). A hard copy can be obtained from the campus upon request. 2. The State of California established the Student Tuition Recovery Fund (STRF) to relieve or mitigate economic loss suffered by a student in an educational program at a qualifying institution, who is or was a California resident while enrolled, or was enrolled in a residency program, if the student enrolled in the institution, prepaid tuition, and suffered an economic loss. Unless relieved of the obligation to do so, you must pay the state -imposed assessment for the STRF, or it must be paid on your behalf, if you are a student in an educational program, who Is a California resident, or are enrolled in a residency program, and prepay all or part of your tuition. You are not eligible for protection from the STRF and you are not required to pay the STRF assessment, if you are not a California resident, or are not enrolled in a residency program. It is important that you keep copies of your enrollment agreement, financial aid documents, receipts, or any other information that documents the amount paid to the school, Questions regarding the STRF may be directed to the Bureau for Private Postsecondary Education, 1747 N. Market Blvd., Suite 225, Sacramento, CA 95834, (916) 431-6959 or (888)370-7589. To be eligible for STRF, you must be a California resident or are enrolled in a residency program, prepaid tuition, paid or deemed to have paid the STRF assessment, and suffered an economic loss as a result of any of the following: • The institution, a location of the institution, or an educational program offered by the institution was closed or discontinued, and you did not choose to participate in a teach -out plan approved by the Bureau or did not complete a chosen teach -out plan approved by the Bureau. • You were enrolled at an institution or a location of the institution within the 12o day period before the closure of the institution or location of the institution, or were enrolled In an educational program within the 120 day period before the program was discontinued. • You were enrolled at an Institution or a location of the institution more than 12o days before the closure of the institution or location of the institution, in an educational program offered by the Institution as to which the Bureau determined there was a significant decline in the quality or value of the program more than 12o days before closure. 2022-2023 Garden Grove Catalog I Publication Date: May 20. 20231 Effective July 1, 2022 through June 30, 2023 112 The institution has been ordered to pay a refund by the Bureau but has failed to do so. The institution has failed to pay or reimburse loan proceeds under a federal student loan program as required by law, or has failed to pay or reimburse proceeds received by the institution in excess of tuition and other costs. You have been awarded restitution, a refund, or other monetary award by an arbitrator or court, based on a violation of this chapter by an institution or representative of an institution, but have been unable to collect the award from the Institution. You sought legal counsel that resulted in the cancellation of one or more of your student loans and have an invoice for services rendered and evidence of the cancellation of the student loan or loans. To qualify for STRF reimbursement, the application must be received within four (4) years from the date of the action or event that made the student eligible for recovery from STRF. A student whose loan is revived by a loan holder or debt collector after a period of noncollection may, at any time, file a written application for recovery from STRF for the debt that would have otherwise been eligible for recovery. If it has been more than four (4) years since the action or event that made the student eligible, the student must have filed a written application for recovery within the original four (4) year period, unless the period has been extended by another act of law. However, no claim can be paid to any student without a social security number or a taxpayer identification number. 3. Application Fee of $100.00 is required for this program, This fee is not part of the total program cost and Is not refundable. 4, Total charges for a period of attendance and schedule for total charges for the entire educational program. INCIDENTAL FEES All Incidental fees are the responsibility of the student and must be paid prior to receiving any Item. Additional Diploma $10,00 'Transcripts are ordered through Parchment $10,00 Administrative Withdrawal Fee $10.00 Copies $0.10/copy Refresher Training $100,00 -Repetition Fee (per credit hour) so%of the cost per credit hour Replacement Student ID Card $5,00 Retesting for Waittist Students $50.00 Returned Check Fee 1$15.00 'Subsequent official transcripts are ordered through Parchment. "in order to determine the cost per credit hour, divide the amount of tuition stated above by the total number of credit hours in your program. Please view fees below: Digital Official Transcript through Parchment: $7.50 Printed Official Transcript through Parchment: USPS Shipping: $2,50 + $7.50 = $10.00 USPS International: $5,00 + $7.50 = $12.50 FedEx Domestic: $25.00 + $7.50 = $32.50 FedEx International: $47,50 + $7.50 = $55.00 2022-2023 Garden Grove Catalog I Publication Date: May 20, 20231 Effective July 1, 2022 through June 30, 2023 113 Occupational Outcomes DENTAL ASSISTANT 31-9091- Dental Assistants Assist dentist, set up equipment, prepare patient for treatment, and keep records. Sample of reported job titles: Certified Dental Assistant (CDA), Certified Registered Dental Assistant, Dental Assistant (DA), Expanded Duty Dental Assistant (EDDA), Expanded Function Dental Assistant, Oral Surgery Assistant, Orthodontic Assistant (Ortho Assistant), Orthodontic Technician, Registered Dental Assistant (RDA), Surgical Dental Assistant DENTAL HYGIENE 29-1292 - Dental Hygienists Clean teeth and examine oral areas, head, and neck for signs of oral disease. May educate patients on oral hygiene, take and develop x rays, or apply fluoride or sealants. Sample of reported job titles: Dental Hygienist; Dental Hygienist, Mobile Coordinator; Education Coordinator; Hygienist; Implant Coordinator; Pediatric Dental Hygienist; Registered Dental Hygienist (RDM; Registered Dental Hygienist, Part Time Clinical Faculty MEDICAL ASSISTANT 31-9092- Medical Assistants Perform administrative and certain clinical duties under the direction of a physician. Administrative duties may include scheduling appointments, maintaining medical records, billing, and coding information for insurance purposes. Clinical duties may include taking and recording, vital signs and medical histories, preparing patients for examination, drawing blood, and administering medications as directed by physician. Sample of reported job titles: Certified Medical Assistant (CMA), Chiropractor Assistant, Clinical Assistant, Doctor's Assistant, Medical Assistant (MA), Medical Office Assistant, Ophthalmic Technician, Optometric Assistant, Optometric Technician, Registered Medical Assistant (RMA) MEDICAL OFFICE ADMINISTRATION 43-6013 - Medical Secretaries Perform secretariat duties using specific knowledge of medical terminology and hospital, clinic, or laboratory procedures. Duties may Include scheduling appointments, billing patients, and compiling and recording medical charts, reports, and correspondence. Sample of reported job titles: Admissions Coordinator, Billing Coordinator, Health Unit Coordinator, Medical Office Specialist, Medical Secretary, Patient Coordinator, Physician Office Specialist, Unit Secretary, Unit Support Representative, Ward Clerk PHARMACY TECHNICIAN 29-2062 - Pharmacy Technicians Prepare medications under the direction of a pharmacist. May measure, mix, count out, label, and record amounts and dosages of medications according to prescription orders. Sample of reported job titles: Accredited Pharmacy Technician; Certified Pharmacy Technician (CPhT); Compounding Technician; Lead Pharmacy Tech, Certified Pharmacy Technician (Lead Pharmacy Tech, CPhT); Lead Pharmacy Technician (Lead Pharmacy Tech); Pharmacy Technician (Pharmacy Tech); Senior Pharmacy Technician; Technician, Inventory Specialist PHYSICAL THERAPIST ASSISTANT 31-2021- Physical Therapist Assistants Assist physical therapists in providing physical therapy treatments and procedures. May, in accordance with state laws, assist in the development of treatment plans, carry out routine functions; document the progress of treatment, and modify specific treatments in accordance with patient status and within the scope of treatment plans established by a physical therapist. Generally requires formal training. Sample of reported job titles: Certified Physical Therapist Assistant (CPTA), Home Health Physical Therapist Assistant, Licensed Physical Therapist Assistant (LPTA), Outpatient Physical Therapist Assistant, Per Diem Physical Therapist Assistant (Per Diem PTA), Physical Therapist Assistant (PTA), Physical Therapist Assistant and Nurse Aide, Physical Therapy Assistant (PTA), Physical Therapy Technician (Physical Therapy Tech), Staff Physical Therapy Assistant RESPIRATORY THERAPY 29-1126.00 - Respiratory Therapists Assess, treat, and care for patients with breathing disorders. Assume primary responsibility for all respiratory care modalities, including the supervision of respiratory therapy technicians. Initiate and conduct therapeutic procedures; maintain patient records; and select, assemble, check, and operate equipment, Sample of reported job titles: Cardiopulmonary Rehabilitation Respiratory Therapist, Cardiopulmonary Technician and EEG Tech (Cardiopulmonary Technician and Electroencephalogram Technician), Certified Respiratory Therapist (CRT), Clinical Coordinator of 2022-2023 Garden Grove Catalog I Publication Date: May 20, 2023 1 Effective July 1, 2022 through June 30, 2023 114 Respiratory Therapy, Registered Respiratory Therapist (RRT), Respiratory Care Practitioner (RCP), Respiratory Therapist (RT), Respiratory Therapy Director, Staff Respiratory Therapist, Staff Therapist VOCATIONAL NURSING 29-2061 - Licensed Practical and Licensed Vocational Nurses Care for ill, Injured, or convalescing patients or persons with disabilities in hospitals, nursing homes, clinics, private homes, group homes, and similar institutions. May work under the supervision of a registered nurse, Licensing required. Sample of reported job titles: Charge Nurse; Clinic Licensed Practical Nurse (CLINIC LPN); Clinic Nurse; Licensed Practical Nurse (LPN); Licensed Practical. Nurse, Clinic Nurse (LPN, Clinic Nurse); Licensed Vocational Nurse (WIN); Office Nurse; Pediatric Licensed Practical Nurse (PEDIATRIC LPN); Private Duty Nurse; Triage Licensed Practical Nurse (TRIAGE LPN) 2022-2023 Garden Grove Catalog I Publication Date: May 20. 2023 1 Effective July 1, 2022 through June 30, 2023 115 Personnel Administration Name Education/Credentials Title Rhodes, Lisa Campus President ADA/504 Coordinator Salazar, Grace Campus Administrative Assistant Arlmiccinnr Namev~ Education/Credentials Title Shoe, Maurice BSB, MBA, University of Phoenix Director of Admissions Patel, Rubina Admissions Coordinator Castaneda, Ana Receptionist Ledesma, Evangelina Admissions Representative Ayala, Imelda Admissions Representative Brown, Ayana Admissions Representative Kotoyantz, Alex BS Admissions Representative Koukladas, Elizabeth Admissions Representative Lee, Diamond Admissions Representative Morales, Mike Admissions Representative Business Office Name Education/Credentials Title Tabalon, Brian BA Manager Dental Assistant Pro ram Name Education/Credentials Title Card, Cindy RDA Program Director Elliott, Kellie RDA Extern Coordinator Ghabour, Mina RDA Instructor Cipres, Arlene RDA Instructor Raaff, Joyce C. RDA lInstructor Voss, Mariana RDA linstructor r)nnf�l P\n•iic�nA Prnnram Name Education/Credentials Title Davis, Amber MA, University of Redlands Program Director Soto, Patricia RDA Clinical Coordinator Trias, Arianne RDA Clinical Coordinator Gin, Zhen DDS, University of California, Los Angeles Dentist To, David DDS, University of California Los Angeles School of Dentistry Dentist 2022-2023 Garden Grove Catalog I Publication Date: May 20. 2023 1 Effective July 1, 2022 through June 30, 2023 116 Name Education/Credentials Title Trombatore, Gary DDS, Georgetown University School of Dentistry Dentist Hutchings, Gina RDH, BS, University of Southern California Instructor Luong, Thomas RDH, BS, USC School of Dentistry Instructor Pierce, Mary Sue RDH, BS, University of Southern California Instructor Smith, Cynthia RDH, BS, University of Southern California Instructor Tran, Iris RDH, BS, West Coast University Instructor Valdivia, Elizabeth Instructor Wilson, Elizabeth RDH, MS, Western University of Health Sciences Instructor Wink, Cherie RDH, BS, Cerritos Cottage, San Diego State University, California Coast University Instructor Zozaya, Olga MA, Cerritos Coltege Instructor Education Name Education/Credentials Title Omid Parto Pharm. D. Pharmacy Academic Dean Le, Daniel Academic Technology and Media Coordinator Laguatan, Helen Registrar Pham, Juliemai M.Ed, University of La Verne Online Coach Success Venter, Kathi Test Proctor Hill, Larry B. B. Ed. Ontario Teacher Education College; MA University of Guelph Tutor Financial Aid Name Education/Credentials Title Cisneros, Grace Financial Aid Director Munoz, Frank Senior Financial Aid Advisor Macias, Candy Financial Aid Advisor Mercado -Coronado, Evelia Financial Aid Advisor Ramirez, Sonia Financial Aid Advisor General Education Name Education/Credentials ITItLe Attalla, Nabil I General Ed Instructor Yarnovich, Stephanie jGeneraL Ed Instructor 2022-2023 Garden Grove Catalog I Publication Date: May 20, 2023 i Effective July 1, 2022 through June 30, 2023 117 (:rnrli info Gmnln%/mPnt Name N Education/Credentials Title Carlos, Monica lGraduate Employment Specialist Mendenhall, Michelle lGraduato Employment Specialist I Al Ai�nl Accicfnnt Prnnram Education/Credentials Title Name Smith, Kyle MBA, BSHS, RMA Lead Program Director Hertz, Ariana BA, MA MA Extern Coordinator Black, Mattrick Instructor Clark, GraceAnn Instructor Jacobs, Sherry Instructor Monjaraz, Stephanie Instructor IvAorliral r)ffirp A(IminiotrAtlnn Prndram Name Education/Credentials Title Smith, Kyle MBA, BSHS, RMA Director Anthony, Lisa ICMA MOA Extern Coordinator Dhxiclrnl Tharar)icf AcCictAnt PrnnrAm Name Education/Credentials Title Geurts, Jim MPT, BS Director Aguirre, Corina PTA Clinical Director Beighton, Laurie Administrative Assistant Lorton, Kevin MPT Instructor Martin, Tam! APTA Instructor Res irator T era Pro ram Education/Credentials Title Name Rodriguez, Hipolito RRT, BS Program Director McKee, Diana BSRT Independence University Salt Lake City; ASRT, CA Paramedical College Director of Clinical Education Robby, Ayoub M.D„ FCCP MD, St. Georges University School of Medicine Rios, Patricia Administrative Assistant Azar, Rody RPT, RCP Instructor Carmona, Damaris RRT, RCP Instructor Espinoza, Luis Instructor Saucedo, Felipe RRT Instructor Shah, Tanvi RRT, RCP Instructor Terraza, David I RRT,ACCS Instructor 2022-2023 Garden Grove Catalog I Publication Date; May 20, 20231 Effective July 1, 2022 through June 30, 2023 118 goo"-, Employment CDD Development i Depaent State o�`"�f Califortmrnia DIRECTIVE Date: November 10, 2021 Number: WSD21-03 ETPL POLICY AND PROCEDURES EXECUTIVE SUMMARY �CALIFORNIA Workforce Development Board This policy provides guidance and establishes the procedures applicable to the training providers and programs listed on the state and local Eligible Training Provider List (ETPL) under the Workforce Innovation and Opportunity Act (WIOA). This policy applies to Local Workforce Development Boards (Local Boards), and is effective on the date of issuance. This policy contains some state -imposed requirements. All state -imposed requirements are indicated by bold, italic type. This Directive finalizes Workforce Services Draft Directive ETPL Policy and Procedures (WSDD- 215), issued for comment on September 3, 2020. The Workforce Development Community submitted 131 comments during the draft comment period. A summary of comments, including all changes, is provided as Attachment 8. This policy supersedes Workforce Services Directive WIOA Eligible Training Provider List - Policy and Procedures (WSD15-07) dated November 10, 2015. Retain this Directive until further notice. REFERENCES • Workforce Innovation and Opportunity Act (Public Law 113-128) Sections 3, 116, 122, 123, 129, 134, and 404 Title 20 Code of Federal Regulations (CFR) Part 677: Performance Accountability Under Title I of the Workforce Innovation and Opportunity Act (Uniform Guidance), Sections 677.150 and 677.230 • Title 20 CFR Part 680: Adult and Dislocated Worker Activities Under Title I of the Workforce Innovation and Opportunity Act (DOL Exceptions), Sections 680.200, 680.210, 680.230, 680.300, 680.310, 680.320, 680.330, 680.340, 680.350, 680.410, 680.420, 680.430, 680.450, 680.460, 680.470, 680.480, 680.490, 680.500, 680.520, and 680.530 The EDD is an equal opportunity employer/program. Auxiliary aids and services are available upon request to individuals with disabilities. Revised February 22, 2023 Page 1 of 5 DIC: 12 EXHIBIT C • Title 20 CFR Part 681: Youth Activities Under Title I of the Workforce Innovation and Opportunity Act (DOL Exceptions), Sections 681.480 and 681.540 • Title 34 CFR Part 600: Definitions (Department of Education), Section 600.2 • Training and Employment Guidance Letter (TEGL) 8-19, Workforce Innovation and Opportunity Act (WIOA) Title I Training Provider Eligibility and State List of Eligible Training Providers (ETPs) and Programs (January 2, 2020) • TEGL 3-18, Eligible Training Provider (ETP) Reporting Guidance under the Workforce Innovation and Opportunity Act (WIOA) (August, 31, 2018) • TEGL 19-16, Guidance on Services provided through the Adult and Dislocated Worker Programs under the W10A and the Wagner-Peyser Act Employment Services, as amended by title Ili of WIOA, and for implementation of the WIOA Final Rules (March 1, 2017) • TEGL 13-16, Guidance on Registered Apprenticeship Provisions and Opportunities in the WIOA (January 12, 2017) • California Code of Regulations Division 7.5 • California Education Code Sections 94801.5, 94850.5, and 94874 • California Unemployment Insurance Code (CUIC) Section 14005 • CUICSection 14230 • Workforce Services Directive WSD22-08, ETPL Reciprocal Agreements (January 17, 2023) • WSD22-01, Performance Guidance (July 18, 2022) • WSD19-10, Recovery of WIOA Tuition and Training Refunds (February 20, 2020) • WSD19-06, CaIJOBS Activity Codes (December 27, 2019) • WSD17-01, Nondiscrimination and Equal Opportunity Procedures (August 1, 2017) • California's Unified Strategic Workforce Development Plan WIOA Section 122 requires states to establish and maintain a list of training providers who are eligible to receive WIOA Title I, subtitle B funds for training services. An America's Job Center of California5A4 (AJCC) may issue an Individual Training Account (ITA) to a WIOA Title I, subtitle B eligible individual (out of school youth age 16-24, adult or dislocated worker) to fund training services. The Employment Development Department (EDD) is the entity responsible for publishing, disseminating, and maintaining the comprehensive California (CA) ETPL with performance and cost information. In addition, the EDD is responsible for ensuring programs meet the eligibility criteria and performance levels established in this Directive; removing programs that do not meet the program criteria or performance levels established in this Directive; and taking enforcement actions against providers that intentionally provide inaccurate information, or that substantially violate the requirements of WIOA. Page 2 of 5 EXHIBIT C Likewise, the Local Board is responsible for carrying out the procedures outlined in this Directive; work with the state to ensure there are sufficient numbers and types of providers of training services with expertise in assisting individuals with disabilities, and adults in need of adult education and literacy activities; developing and maintaining a local ETPL; and ensuring the dissemination of the CA and local ETPL through the AJCCs, including in formats accessible to individuals with disabilities. In cooperation with stakeholders, the State has adopted the following principles when developing the CA ETPL policies and procedures: 1. Simplicity — Avoid imposing burdens that inhibit the participation of quality training providers. 2. Customer Focus —The policies and procedures support the collection and presentation of easily accessible and reliable training program information for both individuals seeking career and occupational training information, and career planners who assist participants eligible for training services. 3. Informed Consumer Choice — The CA ETPL includes locally approved training programs that lead to self -sustainable careers in the local/regional economy, as supported by current labor market information identifying industry sectors and occupational clusters that are high -growth, high -demand, projecting skills shortages, and/or vital to the regional economy. 4. Training Delivery Flexibility — Policies and procedures that foster and support the inclusion of various types of training delivery that expand opportunities for consumer choice. 5. Quality— Ensure a comprehensive list of quality training programs that meet minimum performance standards, and provide industry -valued skills in priority industry sectors. Information must be accurate, transparent, accessible, and user-friendly. 6. Respect for Local Autonomy— The policy remains supportive of the autonomy WIOA grants to the Local Boards. In addition, this policy and Local Board policies should align with the three policy objectives outlined in the California Unified Strategic Workforce Development Plan: 1. Fostering demand -driven skills attainment — Workforce and education programs need to align program content with the state's industry sector needs so as to provide California's employers and businesses with the skilled workforce necessary to compete in the global economy. 2. Enabling upward mobility for all Californians — Workforce and education programs need to be accessible for all Californians, especially populations with barriers to employment, and ensure that everyone has access to a marketable set of skills, and is Page 3 of 5 EXHIBIT C able to access the level of education necessary to get a good job that ensures both long- term economic self-sufficiency and economic security. Aligning, coordinating, and integrating programs and services — Workforce and education programs must economize limited resources to achieve scale and impact, while also providing the right services to clients, based on each client's particular and potentially unique needs, including any needs for skills -development. POLICY AND PROCEDURES This policy establishes the types of allowable training services, consumer choice, the difference between the state and local ETPL, the requirement for Local Boards to establish a ETPL policy, eligibility criteria and procedures for initial and continued eligibility for CA ETPL training providers and programs, the federally mandated Eligible Training Provider Performance Report (ETP Report), and the roles and responsibilities of the Local Boards and the EDD in maintaining the integrity of the CA ETPL. The following attachments to this Directive provide guidance and resources when implementing the CA ETPL: 1. ETPL Policy and Procedures Contains detailed information on initial and continued eligibility requirements, and the roles and responsibilities of the Local Boards, and the EDD in maintaining the integrity of the CA ETPL and the quality of the training programs offered on it. 2. ETPL Definitions Includes definitions relevant to the ETPL Policy and Procedures. 3. ETPL Local Board Delegation and Cancelation Form This form is utilized to delegate or cancel the delegation of a Local Board's ETPL responsibilities to another Local Board. The delegation includes both state and local ETPL functions. This form is required to be submitted annually. 4. CA ETP Assurances Form This form must be completed by the provider to ensure they will provide the data necessary to complete the annual ETP Report. This form must be submitted annually. 5. CA ETPL Training Provider and Program Determination Flowchart Decision trees designed to assist Local ETPL Coordinators with determining initial and continued eligibility for the various provider types and programs. Page 4 of 5 EXHIBIT C 6. Local ETPL Coordinator Contact Form A form for Local Boards to designate the Local ETPL Coordinators and provide their contact information. 7. Summary of Comments A list of all comments received during the comment period, and responses to those comments from the EDD. 8. Errata Chronology A list of changes that were made to the Directive and its attachments. The information contained in this Directive should be shared with Local ETPL Coordinators, and all other staff involved in the administration of the ETPL. If you have any questions, contact the State ETPL Coordinator at wsbetpl@edd.ca.gov. /s/ JAVIER ROMERO, Deputy Director Workforce Services Branch Attachments: 1. ETPL Policy and Procedures (DOCX) 2. ETPL Definitions (DOCX) 3. ETPL Local Board Delegation and Cancelation Form (DOCX) 4. CA ETP Assurances Form (DOCX) 5. CA ETPL Training Provider and Program Determination Flowchart (PDF) 6. Local ETPL Coordinator Contact Form (DOCX) 7. Summary of Comments (DOCX) 8. Errata Chronology (DOCX) Page 5 of 5 EXHIBIT C ETPL POLICY AND PROCEDURES ATTACHMENT 1 ETPL Policy and Procedures Contents A. Introduction......................................................................................................................... 2 B. Allowable Types of Training Services................................................................................... 2 C. State and Local ETPLs........................................................................................................... 2 D. Local Board Policy................................................................................................................3 E. Consumer Choice.................................................................................................................6 F. CA ETPL Application Process................................................................................................ 6 ETPL Application Process by Provider Category..................................................................... 7 G. CA ETPL Initial Eligibility....................................................................................................... 8 Training Provider Initial Eligibility Criteria.............................................................................. 8 Training Program Initial Eligibility Criteria............................................................................ 11 H. CA ETPL Continued Eligibility Criteria................................................................................ 13 Training Provider Continued Eligibility Criteria.................................................................... 13 Training Program Continued Eligibility Criteria.................................................................... 13 I. Approval and Denial of Training Provider/Program.......................................................... 15 Approval of Training Provider/Program............................................................................... 15 Denial of a Training Provider/Program................................................................................. 15 J. Delisting Training Providers/Programs.............................................................................. 16 K. Placing Delisted Training Providers/Programs Back on the ETPL...................................... 18 L. Appeals...............................................................................................................................18 Appealsto EDD..................................................................................................................... 19 M. Maintenance of the CA ETPL.......................................................................................... 20 N. ETP Report.......................................................................................................................... 20 O. Technical Assistance and Resources.................................................................................. 20 TrainingProviders................................................................................................................. 21 LocalETPL Coordinators .......................................... ................................................. I............ 21 WSD21-03 Page 1 of 21 ETPL POLICY AND PROCEDURES ATTACHMENT 1 A. Introduction This policy establishes the types of allowable training services, consumer choice, the difference between the state and local Eligible Training Provider List (ETPL), the requirement for Local Workforce Development Boards (Local Boards) to establish an ETPL policy, eligibility criteria and procedures for initial and continued eligibility for Eligible Training Providers (ETP) and programs, the federally mandated Eligible Training Provider Performance Report (ETP Report), and the roles and responsibilities of the Local Boards and the Employment Development Department (EDD) in maintaining the integrity of the state ETPL. This document contains detailed information on initial and continued eligibility requirements, and the roles and responsibilities of the Local Boards, and the EDD in maintaining the integrity of the state ETPL and the quality of the training programs offered on it. B. Allowable Types of Training Services The following are the allowable types of training for the Workforce Innovation and Opportunity Act (WIOA) Title I program: a. Occupational skills training, including nontraditional employment. b. On -the -Job Training (OJT). c. Incumbent Worker Training (IWT). d. Programs that combine workplace training with related instruction, which may include cooperative education programs. e. Training programs operated by the private sector. f. Skill upgrading and retraining. g. Entrepreneurial training. h. Job readiness training provided in combination with the training services described in (a) through (g) above. i. Adult education and literacy activities, including activities of English language acquisition and integrated education and training programs, provided concurrently or in combination with services provided with the training services described in (a) through (g) above. Customized training conducted with a commitment by an employer, or group of employers, to employ an individual upon successful completion of the training. While all of the above are allowable training services under WIOA, service types b, c, and j are not required to be on the ETPL. C. State and Local ETPLs Local Boards and the EDD are responsible for working together to identify ETPs for the state ETPL. The state ETPL creates a pool of ETPs that Local Boards can utilize to establish their local ETPL. In California, the state ETPL is called the California (CA) ETPL. Each Local Board must maintain a local list of training providers and programs. Local Boards may add additional local requirements for providers and/or programs (except for WSD21-03 Page 2 of 21 ETPL POLICY AND PROCEDURES ATTACHMENT 1 apprenticeship programs) to be eligible on the local ETPL. Local Boards must include all CA ETPL approved apprenticeship programs on their local ETPL. Adding additional local requirements may result in providers that are on the CA ETPL, but may not be eligible for inclusion on the local ETPL. While additional requirements may be added for the local ETPL, Local Boards may only include training providers on their list that are approved for the CA ETPL. If the Local Board is reviewing provider and/or program applications for inclusion on the ETPL, the Local Board must conduct the state eligibility review first, and then determine eligibilityfor inclusion on their local ETPL. When conducting the state eligibility review, the Local Board must do so using only the state's requirements, and not the Local Board's additional requirements. Local Boards that do not add additional requirements must include all of the providers/programs on the CA ETPL on their local ETPL, whereas Local Boards with additional requirements may have a subset of the state list as depicted in the diagram below: Note — Providers on the local ETPL must be on the CA ETPL. Note —Additional functionality is being added to the CaIJOBSsm system to enable Local Boards to identify the training providers and programs approved for their local ETPL. D. Local Board Policy Each Local Board must develop local policies that provide sufficient consumer protection and oversight of training providers. These policies must meet the minimum requirements of the procedures outlined in this Directive, and may include additional requirements as deemed appropriate by the Local Board. Such policies must include, but are not limited to, processes that achieve the following: Ensure participants can avail themselves of, and are made aware of, grievance/complaint procedures. Please reference Workforce Services Directive WIOA Grievance and Complaint Resolution Procedures (WSD18-05) for guidance. • Recover WIOA training funds. Please reference Recovery of WIOA Tuition and Training WSD21-03 Page 3 of 21 ETPL POLICY AND PROCEDURES ATTACHMENT 1 Refunds (WSD19-10) for guidance on recovering training funds. Outline any additional eligibility requirements providers and/or programs (except apprenticeship programs) must meet to be listed on the local ETPL. o These requirements must support the creation of a list that ensures provider performance, job -driven training, informed consumer choice, continuous improvement, and cost-effective investment of public funds. o Requirements may include, but are not limited to: ■ Additional performance requirements. ■ Program location. ■ Accreditation requirements. ■ Cost. • Include the timeline for initial and continued eligibility review for inclusion on the local ETPL. o Continued eligibility review for the CA ETPL must be completed annually, and review for the local ETPL must be completed at least once every two years. o Within the federally required timeline in the previous bullet, Local Boards have discretion on when they conduct initial and continued eligibility for inclusion on the local ETPL. The following are just a few examples of options for local review: ■ Review entire local ETPL every two years. ■ Review each provider/program annually. ■ Review on the anniversary of when the provider/program established continued eligibility on the local ETPL. • Process for delisting training provider/programs from the local ETPL. Provide comparable training opportunities if the training provider goes out of business. If the training provider is a Bureau of Private Postsecondary Education (BPPE) approved provider, the policy should include the requirement to coordinate with BPPE's Office of Student Assistant Relief. Ensure training programs lead to at least one of the following: 1) credentials and/or certificates valued by employers, or 2) training -related employment as a result of gaining measurable technical skills for a specific occupation. This requirement ensures that training programs lead to high -quality jobs, as described in the California Unified Strategic Workforce Development Plan. Job quality serves the workforce development system and broader public sector by protecting investments in training. Please see ETPL Definitions (Attachment 2) for a definition of a postsecondary credential, as well as a definition of a training program that leads to employment. o Please note, a program on the ETPL that only leads to employment will negatively affect a Local Board's Credential Attainment rate, since all individuals in an education or training program are included in the measure. Please refer to CaIJOBS Activity Codes (WSD19-06) Attachment 3 for a list of activity codes that place individuals into the Credential Attainment performance measure. WSD21-03 Page 4 of 21 ETPL POLICY AND PROCEDURES ATTACHMENT 1 • Verify and document participant attendance at regular intervals throughout the length of the training program. Per WSD19-10, the Local Board should check with the training provider to ensure clients are still in the training program each month. If not able to check monthly, the Local Board must check at least quarterly. • Require providers to maintain sufficient records and to make these records available for monitoring or audit by either the Local Board and/or the state. Ensure there are no conflicts of interest between the Local Board and the provider, which includes, but is not limited to the following: o A prohibition on the payment of referral fees by training providers to Local Board staff, including America's Job Center of Californiasm (AJCC) operator staff. o Decisions made by the Local Board regarding ETPs and their programs is in compliance with WIOA Section 107(h). Outline the requirement of the Local Board to keep all training provider and program eligibility documents (either physical or electronic), and the process to provide them to the EDD within five business days, if requested. • Explain the Local ETPL Coordinator's responsibilities, which, at minimum, must include the following: o Requirement to provide technical assistance to all training providers with programs located within the Local Workforce Development Area (Local Area) seeking to be listed on the CA ETPL. o Requirement for reviewing and approving or denying providers and programs for initial eligibility in a timely manner: ■ The review must include eligibility for the CA ETPL that meets requirements outlined in this Directive. ■ The review must include eligibility for the local ETPL that meets requirements outlined in the Local Board's local ETPL policy. o Requirement for reviewing and approving or denying providers and programs for continued eligibility in a timely manner: ■ The review must include eligibility for the CA ETPL that meets requirements outlined in this Directive. ■ The review must include eligibility far the local ETPL that meets requirements outlined in the Local Board's local ETPL policy. o Method and timeline for notifying providers if they or their program(s) are removed from the CA and/or local ETPL. • Describe the appeal process that meets the requirements outlined in this Directive. In addition, Local Board policies shall include the following for training providers who are deemed exempt per California Education Code (CEC) Section 94874, and are not regionally accredited by an accrediting institution: • Verification of the instructor's credentials or experience. WSD21-03 Page 5 of 21 ETPL POLICY AND PROCEDURES ATTACHMENT 1 • Ensure the financial stability of the training provider. • Annual inspection of the schools or training programs. • Ensure actual instruction is taking place. • Ensure instructional equipment and instruction meet current industry standards. Local Boards may delegate their responsibility of the ETPL to another Local Board to act on their behalf in making nominations for training providers and programs to be listed on the CA ETPL, and the creation of their local ETPL. To delegate, or cancel an existing delegation, please complete and submit the ETPL Local Board Delegation and Cancelation Form (Attachment 3). Any Local Boards that delegate their ETPL responsibilities to another Local Board must complete this form annually between July 1st and July 301h. Due to the signature requirement (physical or electronic signature), this form should be emailed as an attachment. E. Consumer Choice Training services must be provided in a manner that maximizes informed consumer choice in selecting an eligible provider and program. Each Local Board must make the local ETPL available to customers. Additionally, the Local Board must make available information identifying ETPs for OJT, customized training, and IWT. After consultation with a career planner, an individual who has been determined eligible for training services may select an ETP from the Local Board's local ETPL. Unless the program has exhausted training funds for the program year, the Local Board must refer the individual to the selected provider, and establish an Individual Training Account (ITA) for the individual to pay for training. A referral may be carried out by providing a voucher or certificate to the individual to obtain training. The cost of the referral of an individual with an ITA to a training provider is paid by the applicable Adult, Dislocated Worker, or Youth program. F. CA ETPL Application Process For a provider to be listed on the CA ETPL, the provider must have its information entered into the CaIJOBS ETPL module. It is the Local ETPL Coordinator's role to provide assistance and guidance to training providers who register in CaIJOBS. Once all necessary information is entered, the Local ETPL Coordinator must review and nominate the training provider and/or program to the State ETPL Coordinator for inclusion on the CA ETPL ensuring all information provided is complete, accurate, and current, and is in alignment with this Directive. The EDD will review applications for the CA ETPL within 30 days of receipt from the Local Board. WSD21-03 Page 6 of 21 ETPL POLICY AND PROCEDURES ATTACHMENT 1 Once the provider and/or program is approved and included on the CA ETPL, the Local Board must review, and approve or deny the training provider for inclusion on their local ETPL ensuring all information is in alignment with their Local Board policy. ETPL Application Process by Provider Category 1. In -State Training Provider All training providers that have a training site(s) in CA and wish to be listed on the CA ETPL are required to be registered in CaIJOBS. The training provider shall provide all the training provider information required in the CaIJOBS ETPL module. The training provider must upload a signed CA ETPAssurances Form (Attachment 4) to the documents section of the Provider Profile in CaIJOBS. If the in -state training provider is a Department of Labor (DOL) Registered Apprenticeship or California Department of Industrial Relations (DIR), Division of Apprenticeship Standards (DAS) approved apprenticeship, please see the Training Provider Initial Eligibility section below. Local Boards must review and nominate a provider headquartered in their Local Area for the CA ETPL if the provider meets state eligibility requirements. If a provider has multiple locations, the Local Board(s) in the area of the provider locations must nominate the program(s) to the State ETPL Coordinator. 2. Distance Education Training Providers All Distance Education training providers that wish to be listed on the CA ETPL are required to be registered in CaIJOBS. The training provider shall provide all the training provider information required in the CaIJOBS ETPL module. The training provider must upload a signed CA ETPAssurances Form (Attachment 4) to the documents section of the Provider Profile in CaIJOBS. The State ETPL Coordinator will determine if a Distance Education training provider is eligible to be on the CA ETPL using the eligibility criteria in this Directive. If a Local ETPL Coordinator is contacted by a Distance Education training provider, the provider should be referred to wsbetpl@edd.ca.gov for assistance. 3. Out -of -State Training Providers All training providers, other than Distance Education training providers, that have training sites located only outside of CA cannot be listed on the CA ETPL. Local Boards cannot utilize an ITA with out-of-state training providers unless leveraging an approved ETPL reciprocal agreement. Please see ETPL Reciprocal Agreements (WSD22-08) for more information on the use of approved agreements. Please reference the CaIJOBS ETPL Module Guide Card (located on the Staff Online Resources page in CaIJOBS) for detailed information on the CaIJOBS process for registering new training providers. WSD21-03 Page 7 of 21 ETPL POLICY AND PROCEDURES ATTACHMENT 1 G. CA ETPL Initial Eligibility Training Provider Initial Eligibility Criteria Initial eligibility applies to providers previously not listed on the CA ETPL underthe WIOA or the Workforce lnvestmentAct of 1998 (WIA). The initial eligibility period is one year (365 days). The Local ETPL Coordinator is responsible for reviewing the training provider's initial eligibility prior to nominating for inclusion on the CA ETPL. The following institution types are eligible for inclusion on the CA ETPL: 1. Adult education secondary schools, as long as the activities are provided in combination with occupational skills training. 2. Pre -apprenticeship and apprenticeship providers. 3. Private postsecondary institutions. 4. Public postsecondary institutions. The initial eligibility process for each for the training provider types listed above is based on the following: 1. Adult Education Secondary Schools Training providers must be an eligible provider of adult education and literacy activities under Title II of WIOA. Adult education and/or literacy activities must be offered concurrently, or in combination with, occupational skills training. A list of Title II providers can be found on the California Department of Education (CDE) website. 2. Pre -apprenticeship and Apprenticeship Providers a. Pre -apprenticeship Provider Training providers must have a letter of commitment from a DOL registered or DIR DAS approved apprenticeship program. To be listed on the CA ETPL, the pre -apprenticeship program must award an industry -recognized credential or certificate. The state will not enter information on pre -apprenticeship training programs; this information will be entered by Local Boards, if necessary. Pre -apprenticeship programs are considered Individualized Career Services under WIOA, and thus are not required to be on the ETPL. Pre -apprenticeship programs that do not result in an industry -recognized credential or certificate cannot be listed on the ETPL; however, those pre -apprenticeship programs that do provide an industry -recognized certificate or credential can be listed on the ETPL and used in conjunction with an ITA. The California Workforce Development Board (State Board) and each Local Board must ensure that federal WIOA funds awarded for pre -apprenticeship training in the building and construction trades fund programs and services that follow the Multi -Craft Core Curriculum (MC3) implemented by the CDE and that develop a plan to help increase the representation of women in those trades. WIOA prohibits Title I funds from being used for "construction, purchase of facilities or buildings, or other capital expenditures for improvements to land or buildings except with WSD21-03 Page 8 of 21 ETPL POLICY AND PROCEDURES ATTACHMENT 1 prior approval." b. DOL Registered Apprenticeships and DIR DAS Approved Apprenticeships DOL registered apprenticeships and DIR DAS approved apprenticeships are automatically eligible to be listed on the CA ETPL and do not have any eligibility requirements. The state will reach out to new apprenticeship programs to inform them of the opportunity to join the CA ETPL. If the provider opts into the ETPL, the apprenticeship program will be placed on the ETPL by the state. The State Board and Local Boards shall, to the maximum extent feasible, coordinate their pre -apprenticeship and apprenticeship training programs with one or more DIR DAS approved apprenticeship for the occupation and geographic area. 3. Private Postsecondary Institutions (for -profit or non-profit) Training providers be must be accredited by the Accrediting Commission for Schools (ACS) Western Association of Schools and Colleges (WASC); the WASC Senior College and University Commission (WSCUC); have current BPPE Approval to Operate; current Verification of Exemption by BPPE; or are deemed exempt per California Education Code (CEC) Section 94874. Note that providers who are deemed exempt are not required to have a Verification of Exemption. However, if EDD is unable to determine the specific exemption that the provider falls under, then EDD reserves the right to request that the provider obtain a Verification of Exemption from the BPPE. Providers that fall under exemptions (a), (d), (f), or (h) of CEC Section 94874 are not eligible for the ETPL. A Distance Education provider without a physical presence in California that offers postsecondary distance education to California students for a fee must be registered with the BPPE. Private Distance Education higher education institutions that are degree granting, non-profit, and accredited are not required to register with BPPE, but must be accredited by the ACS WASC, the WSCUC, or an agency recognized by the U.S. Department of Education. For more information on the BPPE Out -of -State Institution registration, please see the BPPE Out -of -State Institution Registration webpage. For a directory of accredited schools, please visit ACS WASC and WSCUC. For more information regarding BPPE Approval to Operate, or current Verification of Exemption, please visit the BPPE website. If the training provider has a BPPE Approval to Operate, Verification of Exemption, or Out -of -State Institution Registration, the document must be uploaded to the documents section of the Provider Profile in CaIJOBS. 4. Public Postsecondary Institutions a. Public Postsecondary Community Colleges WSD21-03 Page 9 of 21 ETPL POLICY AND PROCEDURES ATTACHMENT 1 Training providers must be accredited by the WASCAccrediting Commission for Community and Junior Colleges (ACCJC). The following website can be utilized to search for the WASCACCJC accredited colleges: WASC ACJCC. For public postsecondary community colleges not WASC ACCIC accredited, but are currently in the initial accreditation process, the Local Board can nominate the training provider, and the State Board and the EDD will determine whether the community college meets the training provider initial eligibility criteria. b. CA State University (CSU) and University of CA (UC) Training providers must be accredited by the WSCUC. The following website can be utilized to search for WSCUC accredited colleges: WSCUC. In addition to the above requirements, all training providers (with the exception of apprenticeship programs) must meet the following: All training providers are subject to the Equal Opportunity and Nondiscrimination requirements found in Section 188 of WIOA. All Local Boards must ensure a training provider is in compliance prior to nominating the training provider to be on the CA ETPL. Equal Opportunity and Non -Discrimination procedures should be posted at the AJCC and approved training providers' facilities, and provided to each participant upon enrollment in a CA ETPL training program. It is critical for Local Boards to utilize EDD- provided monitoring tools to evaluate the providers, and to upload appropriate documents to the Documents section of the Provider Profile in CaIJOBS. It is also important to note that all site locations for a provider must be in compliance with WIOA Section 188. For more information, refer to Nondiscrimination and Equal Opportunity Procedures (WSD17-01). Provide information supporting the provider's partnership with business. This may include information about the quality and quantity of employer partnerships. Enter program(s) of training services into CaIJOBS. The training provider should only enter the program(s) desired to be on the CA ETPL. If the program is offered with multiple modes of delivery, curriculum, or course lengths, the program must be entered separately for each variation. Please reference ETPL Definitions (Attachment 2) for the definition of a Training Program. A signed copy of the CA ETP Assurances Form (Attachment 4) is uploaded to the Documents section of the Provider Profile in CaIJOBS. This form must be uploaded annually, prior to the provider being reviewed for eligibility. Once the training provider completes the CA ETPL application on CaIJOBS, the Local ETPL Coordinator is responsible for reviewing the provider's information and either denying their inclusion on the CA ETPL, or nominating them for review by the State ETPL Coordinator through the CaIJOBS approval process. The Local ETPL Coordinator must review and nominate, or deny a training provider profile within 30 days of the completed application date. WSD21-03 Page 10 of 21 ETPL POLICY AND PROCEDURES ATTACHMENT 1 The Local Board that contains the headquarters of the provider is responsible for nominating the provider profile. Please reference the Approval or Denial of Training Provider/Program section of this attachment for additional information. Training Program Initial Eligibility Criteria Initial eligibility applies to a program previously not listed on the CA ETPL under the WIOA or the WIA. The initial eligibility period is one year (365 days). After a training provider meets the training provider initial eligibility criteria listed above, been nominated by the Local Board, and approved by the State ETPL Coordinator, each individual training program must meet the following requirements to be listed on the CA ETPL: The training program must be for occupations in in -demand industry sectors identified by the state, region, or Local Board. In -demand or priority industry sector information must be verified with the State Board and/or Local Board. The training program provides training services that lead to an industry -recognized credential, national or state certificate, or degree, including all industry appropriate competencies, licensing and/or certification requirements, or employment in a specific occupation after receiving measurable technical skills. Please note the training program does not have to issue the credential, but the training program should prepare the individual to obtain the credential. For example, a Class A Truck Driving program does not issue the Class A driver's license, but it should prepare the individual to pass the state -issued exam to obtain the license. For more information on if a training leads to an industry -recognized credential, please see DOL's Credential Attainment Decision Tree. • The cost in the Cost Details tab in the program wizard should match the cost of a member of the general public enrolling in the program without assistance from WIOA. This information should be available in the provider's brochure or website. If the Local Board works out a different cost with the provider, then the cost information in the training activity code will need to be updated to reflect the different cost. The mode of instruction, and class schedule(s) are consistent with the provider's advertised brochure/website. If a program is offered with multiple modes of instruction (e.g., online and in -person) or durations, the program needs to be entered separately for each variation. For providers with a BPPE Approval to Operate, the training program and its location are BPPE approved'. • For WASC accredited training providers where the program's instruction and/or curriculum development is entirely sub -contracted to another entity or third party vendor, the training provider directly receiving tuition and related instruction fees ' For providers with a BPPE Approval to Operate, not all BPPE training programs are automatically eligible to be listed on the CA ETPL. WSD21-03 Page 11 of 21 ETPL POLICY AND PROCEDURES ATTACHMENT 1 (e.g., ITA) must meet the requirements outlined in this directive, and register in CaIJOBS as a provider. See ETPL Definitions (Attachment 2) for the definition of third - party subcontracting and what is considered allowable. Program must provide and meet the following performance metrics based on aggregate data for all students in the program to ensure the program supports the ability for the individual to obtain an industry -recognized postsecondary credential, and/or employment upon completion of the program. The provider must provide performance data for the prior complete program year (July 1—June 30). o Public Postsecondary Community Colleges, CSUs, UCs, and Adult Education Secondary Schools are required to provide performance information for consideration of placement on the CA ETPL, but due to heavy state oversight, investment, and the inability to capture true program outcome data, these institution types are not required to meet a specific performance threshold to be listed on the CA ETPL. The following performance data must be provided and listed in CaIJOBS: ■ Of individuals that exited the program, the percentage who successfully completed the training program (did not withdraw or transfer out of the program). ■ Of individuals that successfully completed the training program, the percentage who are employed within six months of graduating from the training program. For occupations for which the state requires passing an examination, the six month period begins after the announcement of the examination results for the first examination available after a student completes the program. Private Postsecondary Institutions are required to meet and provide the following performance data in CaIJOBS: ■ Of individuals who exited the program, 50% successfully completed the training program (did not withdraw or transfer out of the program). ■ Of individuals who successfully completed the training program, 50%are employed within six months of graduating from the training program. For occupations for which the state requires passing an examination, the six month period begins after the announcement of the examination results for the first examination available after a student completes the program. Please note — Apprenticeship programs are not subject to program initial eligibility criteria. Once the training provider enters the program into CaIJOBS, the Local ETPL Coordinator is responsible for reviewing the program information and either denying their inclusion on the CA ETPL, or nominating them for review by the State ETPL Coordinator through the CaIJOBS approval process. The Local ETPL Coordinator must review and nominate, or deny a training program within 30 days of the completed application date. WSD21-03 Page 12 of 21 ETPL POLICY AND PROCEDURES ATTACHMENT 1 The Local Board where the program is located is responsible for nominating the program. Please reference the Approval or Denial of Training Provider/Program section of this attachment for additional information. For more information regarding the training provider and program initial eligibility process, please refer to the CA ETPL Training Provider and Program Determination Flowchart (Attachment 5). H. CA ETPL Continued Eligibility Criteria Training Provider Continued Eligibility Criteria Continued eligibility applies to all training providers listed on the CA ETPL at any time under the WIOA or WIA, and whose initial eligibility has expired. A training provider's initial and continued eligibility is valid for 365 days after the provider is approved for the ETPL. Since providers can be reviewed year-round, all active training providers on the CA ETPL will be evaluated annually by the EDD no earlier than 60 days, and no later than 30 days prior to the provider's eligibility expiration date to ensure they continue to meet eligibility to be retained on the CA ETPL. To determine continued eligibility, the EDD must verify that the training provider continues to meet the requirements outlined in the Training Provider Initial Eligibility Criteria section of this Directive. DOL registered apprenticeships and DIR DAS approved apprenticeships do not have any continued eligibility requirements and will remain on the ETPL. It is recommended that apprenticeships update their program information annually. In addition, providers on the CA ETPL for two full program years (July 1 —June 30) must have at least one Title 1, subtitle 8 enrollment during the previous two program years. if removed due to enrollment requirements, a provider must wait six (6) months from removal to submit their ETPL application for reinstatement and will not be held to the enrollment requirement when determining continued eligibility for placement back onto the list. Training Program Continued Eligibility Criteria Continued eligibility applies to all training programs listed on the CA ETPL at any time under the WIOA or WIA and whose initial eligibility has expired. Atraining program's initial and continued eligibility is valid for 365 days after the program is approved for the ETPL. Since programs can be reviewed year-round, all active training programs on the CA ETPL will be evaluated annually by the Local Board no earlier than 60 days, and no later than 30 days prior to the program's eligibility expiration date to ensure they continue to meet eligibility to be retained on the CA ETPL. Training providers must reapply for WIOA program certification using CaIJOBS. All applications for continued eligibility of training programs will be evaluated as they are received, by the Local Board and EDD, to ensure they continue to meet eligibility to be retained on the CA ETPL. The Local Board where the program is located is responsible for evaluating the program. WSD21-03 Page 13 of 21 ETPL POLICY AND PROCEDURES ATTACHMENT 1 After a training provider has met the training provider continued eligibility criteria listed above, each individual training program must meet the following requirements to retain their listing on the CA ETPL: • Training program information is reviewed and updated in CaIJOBS. • Training program meets all requirements outlined above in the Training Program Initial Eligibility Criteria section of this attachment. CA ETPL training programs must meet performance metrics to retain their eligibility on the ETPL. The EDD will negotiate with DOL to establish yearly performance goals based on the WIOA primary indicators of performance. For continued eligibility, CA ETPL training programs (with the exception of apprenticeship programs, Adult Education programs, Community Colleges, UCs and CSUs) must meet or exceed the performance metrics required in initial eligibility, as well as the negotiated state -level Title I Adult performance goals. The EDD will publish the state -level negotiated performance goals in a Workforce Services Information Notice located on the EDD website. The continued eligibility performance calculations for each program is based on WIOA participant performance, and is verified using the federal ETP Report published annually by the state. Providers are required to collect and submit aggregate performance data for all students to EDD. The following outlines the performance metrics for continued eligibility: o The program must meet the following performance metric for all students for the most recent complete program year (July 1—June 30): ■ Of individuals who exited the program, 50% successfully completed (did not withdraw or transfer) the program. o The program must meet the following performance metrics for WIOA participants for the most recent complete program year (July 1—June 30)2: ■ Employment Rate 2nd Quarter after Exit meets the state's negotiated goal for the Title I Adult program. ■ Employment Rate 4th Quarter after Exit meets the state's negotiated goal for the Title I Adult program. • Median Earnings meet the state's negotiated goal for the Title I Adult program. • Credential Attainment meets the state's negotiated goal for the Title I Adult program (if applicable). ■ Measurable Skill Gains meets the state's negotiated goal for the Title I Adult program. 2 With the exception of completers, providers will be held accountable for the performance measures in which two complete years of data is available for their program(s) on the ETP Report. WSD21-03 Page 14 of 21 ETPL POLICY AND PROCEDURES ATTACHMENT 1 Please see CaIJOBS ETPL Module Guide Card (located on the Staff Online Resources page in CaIJOBS) for instructions on how providers reapply for WIOA program certification in CaIJOBS. For detailed information regarding the definitions and calculations of the WIOA primary indicators of performance, please see Performance Guidance (WSD22-01). Please refer to the CA ETPL Training Provider and Program Determination Flowchart (Attachment 5) to determine if a training provider and its program(s) meet the continued eligibility criteria to remain on the CA ETPL. I. Approval and Denial of Training Provider/Program Approval of Training Provider/Program After reviewing to ensure the provider/program meets the eligibility criteria above, the Local Board can nominate the training provider/program to the state for review. If nominating the provider to the State ETPL Coordinator, the signed CA ETP Assurances Form (Attachment 4) must be uploaded to the documents section of the Provider Profile in CaIJOBS. The State ETPL Coordinator will review providers within 30 days of their nomination by the Local Board. The EDD will review the provider/program's information to ensure it meets all initial or continued eligibility requirements outlined in this Directive. If eligible, the State ETPL Coordinator will approve the provider/program for the CA ETPL, and notify the Local ETPL Coordinator. if the Local Board has additional local ETPL eligibility requirements, the Local ETPL Coordinator must review all CA ETPL approved distance education programs, as well as all in- state CA ETPL approved programs located in the Regional Planning Unit for inclusion on their local ETPL. If the Local Board does not have additional local ETPL eligibility requirements, all approved CA ETPL programs must be included on the Local Board's local ETPL. Denial of a Training Provider/Program After review, if a Local Board determines the training provider/program does not meet the requirements to be listed on the CA ETPL, the Local Board must inform the training provider in writing with the reason(s) for the denial, and provide information on the Local Board appeal process within 30 days of receipt of the application. A copy of the written notification provided to the provider must be uploaded to the documents section of the Provider Profile in CaIJOBS within 10 business days of issuance. If the Local Board nominates a provider/program to the state for review, but upon review, the State ETPL Coordinator denies the training provider/program listing on the CA ETPL, the EDD must inform the Local Board of the denial and the reason(s) for the denial within 30 days of receipt of the nomination. The Local Board must in turn Inform the training provider in writing with the reason(s) for the denial, and information on the Local Board appeal process within 30 WSD21-03 Page 15 of 21 ETPL POLICY AND PROCEDURES ATTACHMENT 1 days of receipt of the EDD's decision. A copy of the written notification provided to the provider must be uploaded to the document section of the Provider Profile in CaIJOBS within 10 business days of issuance. If the training provider is able to rectify the issue that caused the denial, the Local Board can review the information and resubmit to the State ETPL Coordinator for review. For example, if a provider is denied solely because the CA ETP Assurances Form (Attachment 4) was not uploaded to CaIJOBS, the State ETPL Coordinator would notify the Local Board, which would notify the provider. The Local Board can then nominate the provider again once the form is uploaded to CaIJOBS. The training provider's request to be on the CA ETPL must be denied if the training provider fails to provide complete information, intentionally provides inaccurate information, or has substantially violated any WIOA requirement(s). If the EDD, in consultation with the nominating Local Board, determines a training provider intentionally supplied inaccurate information or violated any WIOA requirement(s), the EDD or the Local Board shall deny the training provider's application for the CA ETPL, and the training provider is not allowed to be reconsidered for inclusion on the CA ETPL for at least two years. If approved for inclusion on the CA ETPL, but the Local ETPL Coordinator determines the training provider/program does not meet their local ETPL requirements, the Local Board must inform the training provider in writing with the reason(s) for the denial, and information on the Local Board appeal process within 30 days of receipt of the application. A copy of the written notification provided to the provider must be uploaded to the documents section of the Provider Profile in CaIJOBS within 10 business days of issuance. J. Delisting Training Providers/Programs To ensure the integrity of the CA ETPL, the Local Board or the EDD will remove a training provider or program from the CA ETPL at any time for the items below: The training provider will be immediately removed from the CA ETPL for any of the following reasons until such time as they meet continued eligibility. A provider who has been removed from the list for any of the following reasons is liable to repay all Adult and Dislocated Worker training funds received during the period of noncompliance: a. The training provider has lost its accreditation or its approval to operate from its regulating agency. b. A private postsecondary training provider no longer meets the exempt criteria per CEC Section 94874, or the provider's Verification of Exemption by BPPE (if required by the EDD) expired or is revoked, and the provider does not have a new Verification of Exemption, or BPPE Approval to Operate. c. The nonprofit Community Based Organization no longer qualifies under Section 501(c)(3) of the Federal Internal Revenue Code. d. The apprenticeship program is no longer registered with the DOL under the National Apprenticeship Act, or is no longer approved by DIR DAS. The State WSD21-03 Page 16 of 21 ETPL POLICY AND PROCEDURES ATTACHMENT 1 ETPL Coordinator is responsible for removing apprenticeship programs. e. The pre -apprenticeship program no longer has a Letter of Commitment from a DOL registered or DIR DAS approved apprenticeship program, or no longer leads to an industry -recognized postsecondary credential. f. It is determined the provider sub -contracted instruction of the program to another entity without approval from WASC or BPPE. See ETPL Definitions (Attachment 2) for the definition of third -party subcontracting. g. The provider is not in compliance with WIOA Section 188. 2. A training provider will be immediately removed from the CA ETPL for a period of no less than two years for any of the reasons listed in this section. A provider who has been removed from the list for any of the following reasons is liable to repay all Adult and Dislocated Worker training funds received during the period of noncompliance: a. The state identifies the Local Board and training provider are participating in pay -to -play activities (commonly known as kickbacks) that include, but are not limited to: the Local Board received monetary or gift exchanges for (or in the hope for) referrals to a specific training provider, and/or exchanges of money or gifts to have the training provider listed on ETPL. As part of the annual on -site monitoring of Local Boards, if it is determined the Local Board is engaging in pay -to -play activities, a corrective action is required, and failure to take timely action to be in compliance may result in decertification of the Local Board involved. b. It is determined the training provider falsely reported information. c. The training provider substantially violated a provision of Title I of WIOA, or its implementing regulations. d. The training provider's top level leadership (e.g., owner, CEO, Director, etc.) is convicted of violating any federal or state law associated to the operation of the institution. 3. The EDD, in coordination with the Local Board, can remove a provider for any of the following reasons. Reactivation to the list is at the discretion of the State ETPL Coordinator and the Local Board: a. It is determined the provider is not serving or providing value to WIOA participants, and is listed on the CA ETPL solely for other purposes, such as the utilization of Workers' Compensation Supplemental Job Displacement Benefit vouchers. b. The provider has not served at least one Title I, subtitle B enrollment during the previous two program years. See "Training Provider Continued Eligibility Criteria" for requirements to be reinstated to the ETPL. c. The provider's CaLIOBS profile and/or program information is inaccurate or incomplete. d. The training provider has not demonstrated a good faith effort in providing the ETP Report data to the EDD. e. The provider no longer wishes to be listed on the CA ETPL. WSD21-03 Page 17 of 21 ETPL POLICY AND PROCEDURES ATTACHMENT 1 4. In an effort to safeguard WIOA funds, the training provider will be suspended from the CA ETPL if the training provider is under any federal, state, or local investigation. During the period of suspension, no new enrollments may occur, but the training provider can continue to serve existing WIOA funded enrollments. Once the investigation is complete, a review of the findings by the state will determine if the provider can be reinstated to the CA ETPL. If a training provider/program is removed from the CA ETPL, the EDD must inform the Local Board of the denial and the reason(s) for the delisting within 30 days of the removal. The Local Board must in turn inform the training provider in writing with the reason(s) for the delisting, and provide information on the Local Board appeal process within 30 days of receipt of the EDD's decision. A copy of the written notification provided to the provider must be uploaded to the document section of the Provider Profile in CaIJOBS within 10 business days of issuance. All training provider/programs removed from the CA ETPL must be removed from the local ETPL immediately upon notification from the EDD, as any new enrollments into a training program not eligible to be on the CA ETPL will result in disallowed costs. It is the responsibility of the EDD and the Local Board to work together to ensure any participants currently enrolled in a training program removed under items 1 and 2 experience minimal disruption. If the training provider or program is removed due to items 1, 3, or 4, any participants already enrolled (attended at least one day of instruction) can continue participation in the program until the training is complete, but no new enrollments may occur. Please see WSD19-10 for additional information regarding the recovery of training funds. K. Placing Delisted Training Providers/Programs Back on the ETPL Requests to be placed back on the CA ETPL must be submitted through the Local Board (unless the provider is a Distance Education or apprenticeship program). The training provider and program(s) must meet all criteria outlined in the CA ETPL Continued Eligibility Criteria section of this attachment to be placed back on the CA ETPL. If the training provider is removed for item 2 of the Delisting Training Providers/Programs section of this directive, two years must have passed from the time of their removal before they can be placed back onto the CA ETPL. If the training provider is removed for item 3(b) of the Delisting Training Providers/Programs section, the provider must wait 6 months from the date of removal before submitting an ETPL application for reinstatement. L. Appeals Appeals to the Local Board Each Local Board must have a written appeal process for the CA and local ETPL that includes the following required provisions: WSD21-03 Page 18 of 21 ETPL POLICY AND PROCEDURES ATTACHMENT 1 Instructions for a training provider wishing to appeal a decision. The training provider must appeal to the Local Board in writing within 30 days of the issuance of the denial or delisting notice. The appeal must include a statement of the desire to appeal, specification of the training program(s) in question, the reason(s) for the appeal (i.e., grounds), documentation supporting the grounds for the appeal, and the signature of the appropriate training provider official. An initial informal meeting between the Local Board staff and the training provider. The purpose of this meeting is to identify if there is a simple solution to resolve the dispute. The opportunity for training providers to have a hearing. The hearing officer shall be an impartial person. The hearing officer shall provide written notice to the concerned parties of the date, time, and place of the hearing at least ten calendar days in advance of the scheduled hearing. Both parties shall have the opportunity to present oral and written testimony under oath, to call and question witnesses, request documents relevant to the proceedings, and have legal representation. • The hearing officer's final decisions must be made within 60 days of receipt of the appeal, and the training provider and the Local Board notified in writing of the final decision. A copy of the final decision must be emailed to the State ETPL Coordinator (wsbetpl@edd.ca.gov), and the Local ETPL Coordinator must upload the final decision to the Provider Profile section of CaIJOBS. Appeals to EDD Distance Education and Apprenticeship programs can appeal directly to the EDD. All other training provider may appeal to the EDD only if the local appeal process has been exhausted, and the provider is dissatisfied with the Local Board's final decision. A training provider wishing to appeal a Local Board's decision must submit a written appeal to the EDD within 30 days from the date of the Local Board's final decision. The request for appeal must include a statement of the desire to appeal, specification of the training program in question, the reason(s) for the appeal (i.e., grounds), Local Board's final decision document, and the signature of the appropriate training provider official. The appeal should be sent to: wsbetpIPedd.ca.aov. The EDD will promptly notify the appropriate Local Board when the EDD receives a request for appeal and when a final decision has been rendered. • The EDD will review appeals received, make a decision, and notify the training provider and the Local Board. • The EDD will upload the state's final decision to the Provider Profile in CaIJOBS. WSD21-03 Page 19 of 21 ETPL POLICY AND PROCEDURES ATTACHMENT 1 M. Maintenance of the CA ETPL The EDD is responsible for the maintenance and publishing of the CA ETPL. Local Boards, in turn, are responsible for ensuring all of their AJCC locations have access to the most recent version of the CA and local ETPLs. Local Boards may include additional performance, occupational, and/or industry data to augment the CA ETPL listings on their local ETPL. Local Boards, job seekers, and training providers have access to the CA ETPL on CaIJOBS by clicking the Access California's ETPL and Apprenticeship Providers link from the homepage, or by clicking More Career Services, and then Education Services section. N. ETP Report The WIOA requires the state to submit an ETP Report with the federal WIOA Annual Performance Report on October V utilizing a template developed jointly by the DOL and U.S. Department of Education. This report includes all WIOA and non-WIOA participants served by each training program listed on the CA ETPL3. The DOL has made the ETP Report data available to the public via trainingproviderresults.gov. The ETP Report gathers critical information, including the employment, earnings, and credentials obtained by participants in the training program. This information will be widely disseminated to assist participants and members of the general public in identifying effective training providers and programs. This information will also benefit the training provider by providing awareness of their program, and serving as a tool to potentially enhance their programs. All training providers are required to electronically submit the program participant data outlined in the CA ETP Assurances Form (Attachment 4). The state recognizes the reporting burden this causes, and understands the data limitations, so the state will work with training providers based on the available data provided. Data reporting for the annual ETP Report will be a phased approach with the state working collaboratively with Local Boards, and training providers to obtain the required information. Training providers that demonstrate a good faith effort in providing data will not be subject to removal from the ETPL; however, failure to provide any data may result in removal from the CA ETPL. Performance data from the ETP Report will be used for continued eligibility review of all training programs, excluding DOL registered or DIR DAS approved apprenticeships. ®. Technical Assistance and Resources Technical assistance will be provided by BPPE, DIR DAS, Local ETPL Coordinators, and EDD on respective application processes, compliance requirements, and reporting documents. Each Local Board must identify a Local ETPL Coordinator(s) using the Local ETPL Coordinator Contact 3 Apprenticeship programs are excluded from this requirement. WSD21-03 Page 20 of 21 ETPL POLICY AND PROCEDURES ATTACHMENT 1 Form (Attachment 6). The Local Board must provide an updated form if the Local ETPL Coordinator changes, or if the existing coordinator's information changes. Training Providers Training providers may contact the Local ETPL Coordinator in their area with questions regarding the application process and eligibility (initial and continued). For basic ETPL information and a list of Local ETPL Coordinators, refer to the EDD's Eligible Training Provider List located on the EDD website. Private postsecondary training providers can obtain assistance from the BPPE through technical assistance workshops (BPPE Application Workshop and BPPE Compliance Workshop), which assists training providers in completing the BPPE Annual Reports, and online reporting tools. Apprenticeship providers that are registered with either the US DOL or CA DIR DAS and wish to be added to the ETPL should contact the State ETPL Coordinator by email: wsbetpl@edd.ca.gov. Local ETPL Coordinators Local ETPL Coordinators can communicate with the State ETPL Coordinator by email: wsbetpl@edd.ca.gov. The EDD will coordinate webinars and trainings as necessary. Announcements related to the CA ETPL will be made via email to the Local ETPL Coordinators. The CaIJOBS ETPL Module Guide Card (located on the Staff Online Resources page in CaIJOBS) provides detailed instructions to assist Local Boards with entering programs into the CaIJOBS ETPL module. The CaIJOBS system includes data entry screens and reports, and is the mandatory method to be used by training providers and Local Boards for transmitting this data to the state. For a full list of CalJOBS Activity Codes used to track a participant's training activities, please see CaIJOBS Activity Codes (WSD19-06). WSD21-03 Page 21 of 21 ETPL POLICY AND PROCEDURES ATTACHMENT 2 ETPL DEFINITIONS Apprenticeship Program —All apprenticeship programs that are registered with the U.S. Department of Labor (DOL), Office of Apprenticeship, or approved by California (CA) Department of Industrial Relations (DIR) Division of Apprenticeship Standards (DAS), are automatically eligible to be included on the CA Eligible Training Provider List (ETPL). Apprenticeship programs are a written plan designed to move an apprentice from a low or no skill entry-level position to full occupational proficiency. The apprenticeship program is sponsored by an employer, and upon completing the training program, an apprentice earns a "Completion of Registered Apprenticeship" certificate, which is an industry -issued, nationally - recognized credential. Customized Training —Training that meets the following criteria: 1. Designed to meet the specific requirements of an employer (including a group of employers). 2. Conducted with a commitment by the employer to employ an individual upon successful completion of the training. 3. The employer pays a significant portion of the cost of training, as determined by the Local Workforce Development Board (Local Board) involved, taking into account the size of the employer and such other factors as the Local Board determines to be appropriate, which may include the number of employees participating in training, wage and benefit levels of those employees at present and anticipated upon completion of the training), relation of the training to the competitiveness of a participant, and other employer -provided training and advancement opportunities. Distance Education — Education that uses only one or more of the technologies listed below to deliver instruction to students who are separated from the instructor, and to support regular and substantive interaction between the students and the instructor, whether offered concurrently or not. The technologies include the following: 1. The internet. 2. One-way and two-way transmissions through open broadcast, closed circuit, cable, microwave, broadband lines, fiber optics, satellite, or wireless communications devices. 3. Audio conferencing. Eligible Training Provider (ETP) — In order for a training provider to list a program on the ETPL, the training provider must do the following: 1. Receive funding for training services. 2. Meet the standards and requirements to be a training provider on the ETPL. 3. Provide a program of training services. 4. Be one of the following types of entities: a. Institution of Higher Education that leads to a recognized post -secondary credential. WSD21-03 Page 1 of 5 ETPL POLICY AND PROCEDURES ATTACHMENT 2 b. Entities that carry out a training program registered under the National Apprenticeship Act. c. Other public or private training providers, which may include the following: L Nonprofit Community Based Organization under Section 501(c)(3) of the Federal Internal Revenue Code. ii. Joint labor-management organizations. iii. Eligible training providers of Adult education and literacy activities under Workforce Innovation and Opportunity Act (WIOA) Title II. ETPL Training Program Types — In order for a training provider to receive WIOA funds through an Individual Training Account (ITA), its training program(s) must be listed on the ETPL. These programs must provide training services, including, but not limited to the following (unless otherwise noted): 1. Occupational skills training, including training for non-traditional employment. 2. Programs that combine workplace training with related instruction, which may include cooperative education programs. 3. Training programs operated by the private sector. 4. Skill upgrading and retraining. 5. Entrepreneurial training. 6. Adult Education or Literacy Activities in combination with training services listed above. 7. Apprenticeship and Pre -apprenticeship Skills Training (20 CFR 680.330). In -demand Industry Sector or Occupation — The determination of whether an industry sector or occupation is in -demand shall be made by the California Workforce Development Board (CWDB) or Local Board, as appropriate, using state and regional business and labor market projections. An industry sector is considered in demand if it has a substantial current, or potential impact (including through jobs that lead to economic self-sufficiency and opportunities for advancement) on the state, regional, or local economy, and that contributes to the growth or stability of other supporting businesses, or the growth of other industry sectors. An occupation that currently has, or is projected to have, a number of positions in an industry sector so as to have a significant impact on the state, regional, or local economy, as appropriate. Occupational Skills Training — An organized program of study that provides specific vocational skills that lead to proficiency in performing actual tasks and technical functions required by certain occupational fields at entry, intermediate, or advanced levels. Postsecondary Credential — An industry -recognized certificate or certification, a certificate of completion of an apprenticeship, a license recognized by the state or federal government, or an Associate or Bachelor's degree. A recognized postsecondary credential is based on the attainment of measurable technical or industry/occupational skills necessary to obtain employment or advance within an industry/occupation. These technical or industry/occupational skills are generally based on standards developed or endorsed by WSD21-03 Page 2 of 5 ETPL POLICY AND PROCEDURES ATTACHMENT 2 employers or industry associations. The following are types of recognized postsecondary credentials: • Associate degree. • Bachelor's degree. • Occupational hcensure (e.g. Certified Nursing Assistant license). • Occupational certificate, including Registered Apprenticeship and Career and Technical Education educational certificates. • Occupational certification (e.g. Automotive Service Excellence certification). • Other recognized certificates of industry/occupational skills completion sufficient to qualify for entry-level or advancement in employment. Certificates awarded by Local Boards and work readiness certificates are not considered postsecondary credentials because neither type of certificate is recognized industry -wide, nor documents the measurable technical or industry/occupational skills necessary to gain employment or advancement within an occupation. Certificates/credentials that provide general skills, even if such general skills are broadly required to qualify for entry-level employment or advancement in employment, are not considered postsecondary certificates/credentials. The following are examples of credentials/certificates that are not recognized postsecondary credentials: • Occupational Safety and Health Administration 10-hour course on job -related common safety and health hazards (OSHA 10). • National Career Readiness Certification. • National Retail Federation Credentials. • ServSafe Food Handler's Certification. • Cardio Pulmonary Resuscitation (CPR) Certification. • Certificates for General Computer Skills (Microsoft Word, Excel, Outlook, etc.). For an additional resource, the DOL designed an interactive Postsecondary Credential Attainment Decision Tree to assist in making a determination about whether a credential is considered an industry -recognized credential. This tool is best used in conjunction with the information outlined in this directive. Pre -apprenticeship Program — A program designed to prepare individuals to enter and succeed in an apprenticeship program, and includes the following elements: 1. Training and curriculum that aligns with the skill needs of employers in the economy of the state or region involved. 2. Access to educational and career counseling and other supportive services, directly or indirectly. WSD21-03 Page 3 of 5 ETPL POLICY AND PROCEDURES ATTACH ME NT 2 3. Hands-on, meaningful learning activities that are connected to education and training activities, such as exploring career options, and understanding how the skills acquired through coursework can be applied toward a future career. 4. A partnership with one or more apprenticeship programs that assists in placing individuals who complete the pre -apprenticeship program in an apprenticeship program. 5. Opportunities to attain at least one industry -recognized credential through an apprenticeship program. Secondary School Diploma or Recognized Equivalent— CA -recognized diplomas issued by a CA public school, as well as by private schools accredited by the Western Association of Schools and Colleges (WASC) or equivalent regional accreditation body. The requirements of a secondary school diploma are outlined by the California Department of Education (CDE) and listed on CDE's High School Graduation Requirements webpage. A secondary school equivalency certification indicates that a student has completed the requirements for a high school education. CA has approved the use of three high school equivalency tests (HSET): GED®, HiSET®, and TASC''. These tests are for students 18 years old and older, and 17 years old (in some instances). Those who pass the CA High School Proficiency Examination are awarded a Certificate of Proficiency by the CA State Board of Education. While some HSET preparation programs may issue "diplomas or certificates" of completion these documents are not genuine high school equivalency credentials. There are various free HSET preparation programs available for free through the CA Adult Education Provider Directory. Third -Party Subcontracting — a program where course instruction and curriculum is not developed by the provider, and instead is created and delivered by a third party. Per Attachment 1 of the directive, the provider accepting tuition and related instruction fees (e.g. ITA) must be the provider listed on the ETPL. Third -party subcontractors cannot accept WIOA funding without meeting ETPL eligibility requirements, and being placed on the ETPL. Per the California Education Code Section 94886, private postsecondary institutions that receive "institutional charges" such as tuition are required to be approved or deemed exempt by the BPPE.1 1 EDC 94886 - Except as exempted in Article 4 (commencing with Section 94874) or in compliance with the transition provisions in Article 2 (commencing with Section 94802), a person shall not open, conduct, or do business as a private postsecondary educational institution in this state without obtaining an approval to operate under this chapter. EDC 94858 - "Private postsecondary educational institution" means a private entity with a physical presence in this state that offers postsecondary education to the public for an institutional charge. WSD21-03 Page 4 of 5 ETPL POLICY AND PROCEDURES ATTACHMENT 2 Training Program —A program of training services is one or more courses or classes, or a structured regimen that provides the WIOA training services, and leads to any of the following: 1. An industry -recognized certificate or certification, a certificate of completion of a registered apprenticeship, a license recognized by the State or the Federal government, an associate or baccalaureate degree. 2. A secondary school diploma or its equivalent. 3. Employment (see definition for Training Program that leads to Employment). 4. Measurable skill gains. Due the federal reporting requirements of the ETP Report, if a program is offered with more than one mode of delivery (e.g. online and in -person), more than one program length (e.g. contact hours and/or weeks), and/or more than one curriculum, the program needs to be entered once for each different variation. For example, if program A is offered online, and in - person, the program needs to be entered twice: (1) for the online program, and (2) for the in - person program. Training Program that leads to Employment —An eligible ETPL program must prepare graduates for a specific occupation related to the training that was provided. This means that programs must award measurable technical skills, rather than general skills that are broadly required for employment. These measurable technical or industry/occupational skills generally are based on standards developed or endorsed by employers or industry associations. The training program must be valuable to employers, as evidenced by partnerships with business within priority industry sectors as identified in the State or Local Plan. Support of the training program from at least three separate employers are required to be eligible, and documentation of this support should be uploaded into the provider profile. In addition, graduates of the program must be employed in an occupation related to the training program. Training -related employment can be recorded for WIOA graduates in the follow-up ribbon of the WIOA application. Unsubsidized Employment— Employment in the private or public sector where the employer does not receive a subsidy from public funds to offset all or part of the wages and costs of employing the individual. WSD21-03 Page 5 of 5 ETPL POLICY AND PROCEDURES ATTACHMENT 3 ETPL LOCAL BOARD DELEGATION AND CANCELATION FORM A Local Workforce Development Board (Local Board) may delegate or cancel responsibility of the California (CA) and local Eligible Training Provider List (ETPL) to an appointed Local Board by completing this form. This form must be completed at the time of a change (delegation or cancelation), and annually in July to ensure the State ETPL Coordinator is able to coordinate with the appropriate Local Board. Please sign (physical or electronic) and submit the completed form to the Employment Development Department via email to WSBETPL@edd.ca.gov. — Select either the Delegation or Cancelation box: DDELEGATION — Delegating Local Board is assigning responsibility for the CA and local ETPL to the Appointed Local Board, and the Appointed Local Board agrees to coordinate the CA and local ETPL on behalf of the Delegating Local Board. Signatures are required of the Delegating and Appointed Local Board's Executive Director. i CANCELATION — Delegating Local Board is revoking responsibility for the CA and local ETPL to the Appointed Local Board. The Delegating Local Board will resume responsibility for the CA and local ETPL unless a new Local Board is assigned this responsibility. Signatures are required of the Delegating and Appointed Local Board's Executive Director. Delegating"Local BoarAt d Delegating Local Board Executive Director Name: Signature: Date: 1: Appointed Local Board,-- "„ v Appointed Local Board Executive Director Name: Signature: Date: WSD21-03 Page 1 of 1 ETPL POLICY AND PROCEDURES ATTACHMENT 4 CA ETP ASSURANCES FORM A completed and signed California (CA) Eligible Training Provider (ETP) Assurances Form must be uploaded to the documents section of the Provider Profile in CaIJOBS. This form must be uploaded annually, prior to the provider being reviewed for eligibility. Part A. I certify that [Insert Name of School/Organization): (a) Is a legal entity, registered to do business in the state of California (CA). (b) Has not been determined to be ineligible to receive federal funds. (c) Is in compliance with Workforce Innovation and Opportunity Act Section 188 and Title 29 Code of Federal Regulations Part 38. (d) Has demonstrated effectiveness in operating occupational classroom or distance training program(s). (e) Agrees that training provider facilities, classroom instruction, relevant financial records, and attendance records may be reviewed by state, federal and/or local monitors or auditors to ensure compliance with funding requirements. Part B. I certify that I: (a) Have reviewed the annual student data reporting requirements for the Eligible Training Provider Performance Report (ETP Report) established for training providers. Please refer to the ETP Report Required Data listed below. (b) Will begin collecting required student data elements that are not currently being collected. (c) Will report and submit the ETP Report data for all students trained in each of my school/organization's training programs listed as approved on the Eligible Training Provider List (ETPL) to the Employment Development Department by the due date. I understand that my school/organization's application for program approval on the CA ETPL will not be ' processed without receiving this Eligible Training Provider Assurances Form. Name of Training Provider (School/Organization) Mailing Address City, State, Zip Code Phone Number (###) ###-#### Print Name of School/Organization Representative Title of School/Organization Representative Signature of School/Organization Representative Date WSD21-03 Page 1 of 2 ETPL POLICY AND PROCEDURES ATTACHMENT 4 ETP REPORT REQUIRED DATA Required Data Fields ETPL Provider Name ETPL Program Name Total Number of Individuals Served Total Number of Individuals Exited Total Number who Completed the I Total Number Employed 2nd Quarter after Exit Median Earnings in the 2"d Quarter after Exit Total Number Employed 41" Quarter after Exit Total Number of Individuals that Attained a Credential Average Earnings in the 2nd Quarter after Exit Earnings in the 41" Quarter after Exit WSD21-03 Page 2 of 2 ETPL POLICIES AND PROCEDURES ATTACHMENT 5 CA ETPL Training Provider and Program Determination Flowchart STEP 1: CALIFORNIA ELIGIBLE TRAINING LIST (ETPL) TRAINING PROVIDER CATEGORY DETERMINATION Once Training Provider Type is determined, proceed to Step 2. ETPL POLICIES AND PROCEDURES CA ETPL Training Provider and Program Determination Flowchart STEP 2: CA ETPL TRAINING PROVIDER TYPE DETERMINATION 767 NO NO ATTACHMENT 5 For definitions of the provider types, please reference Attachment 1 and 2 of the Directive. ETPL POLICIES AND PROCEDURES CA ETPL Training Provider and Program Determination Flowchart ATTACHMENT 5 STEP 3: CA ETPL TRAINING PROVIDER ELIGIBLITY DETERMINATION YES YES Lf, z W x U NO W C W U O a z z Q W u J O a J a W �I V W } W } W } ETPL POLICIES AND PROCEDURES CA ETPL Training Provider and Program Determination Flowchart STEP 3: CA ETPL TRAINING PROVIDER ELIGIBLITY DETERMINATION NO NO ATTACHMENT 5 bL Y L ✓� L . ai C. -0 > —0 W O O a v O0 <C a v c a) ... • k+. '^� Y •� ..:.. 0 JL {). O n• L , IJ a an es- •i4 4n a o c :5I v a u't u U•'. L ++ G1 O V N < � — Y m _ v — V j W Y O Q N Q v U �. C 0 - 'c . ° a v o F o c ETPL POLICIES AND PROCEDURES CA ETPL Training Provider and Program Determination Flowchart STEP 4: CA ETPL TRAINING PROVIDER TYPE DETERMINATION YES YES YES ATTACHMENT 5 Training provider is • ;�ot,eligible to be listed on theA Irainin provid not eligije to b sted on'th'e CA E �.. Ln F- z w u U f IN W O' uw u O a z a W V J O a J a w L� La V7 W } ETPL POLICIES AND PROCEDURES CA ETPL Training Provider and Program Determination Flowchart STEP 5: CA ETPL TRAINING PROVIDER ELIGIBLITY DETERMINATION YES ATTACHMENT 5 Yrainin"rovidar is • of elig*to be listed; on the CA ETPL POLICIES AND PROCEDURES CA ETPL Training Provider and Program Determination Flowchart STEP 5: CA ETPL TRAINING PROVIDER ELIGIBLITY DETERMINATION YES ATTACHMENT 5 ETPL POLICY AND PROCEDURES ATTACHMENT 6 LOCAL ETPL COORDINATOR CONTACT FORM Each Local Workforce Development Board (Local Board) Executive Director must designate a Local Eligible Training Provider List (ETPL) Coordinator(s). The Local ETPL Coordinator(s) will review and nominate training providers and programs for inclusion on the ETPL, via CaIJOBSsm on behalf of the Local Board. Submit completed and signed (physical or electronic) form to the Employment Development Department by email: WSBETPL@edd.ca.gov. Date: Local Board: MIS Administrator Name: Executive Director Name: Executive Director Email Address: �, ,., Fir ame: Last N hone 2 I it dress, a �`Copo�rdma or .. , PRIMARY ALTERNATE (Optional) Signature of Approving Local Board Executive Director Date WSD21-03 Page 1 of 1 ATTACHMENT 7 SUMMARY OF COMMENTS Draft Directive ETPL Policy and Procedures (WSDD-215) There were 131 comments to the draft version of this Directive. Contents Accreditation..............................................................................................................................2 AdultEducation..........................................................................................................................2 Appeals....................................................................................................................................... 2 Apprenticeships.........................................................................................................................3 ConsumerChoice.......................................................................................................................5 Delegation..................................................................................................................................5 Eligibility.....................................................................................................................................7 GeneralEligibility...................................................................................................................7 InitialEligibility.......................................................................................................................7 ContinuedEligibility...............................................................................................................8 CostInformation......................................................................................................................10 Credentials...............................................................................................................................11 DistanceEducation..................................................................................................................12 EEO...........................................................................................................................................13 ETPReport................................................................................................................................14 ETPAssurances Form...............................................................................................................17 GeneralETPL Requirements ....................................................................................................17 In-Demand...............................................................................................................................19 LocalBoard Policy....................................................................................................................19 Localvs CA ETPL.......................................................................................................................20 Other........................................................................................................................................ 22 Out -of -State Providers.............................................................................................................22 Pre-apprenticeships.................................................................................................................23 ThirdParty................................................................................................................................24 Worker's Comp/Supplemental Job Displacement Benefit(SJDB)...........................................24 Page 1 of 25 Accreditation Comment #1— How do we determine if a provider and their programs are accredited? Resolution — Accreditation can be verified by visiting the Western Association of Schools and Colleges, Senior College and University Commission (WSCUC) or WASC Accrediting Commission for Community and Junior Colleges (WASC ACCJC) website and searching for the provider in the directory of institutions. Direct links are provided in the policy. Comment #2 — Do private postsecondary schools need to be Bureau of Private Postsecondary Education (BPPE) approved and accredited by WASC? Resolution — No, private providers must be either accredited by WASC, have BPPE Approval to Operate, or meet the exemption criteria identified in California Education Code (CEC) Section 94874. See Attachment 1 under 3. Private Postsecondary Institutions for more information. Comment #3 — Why is the accreditation only limited to Accrediting Commission for Schools (ACS), WASC, the WSCUC? Why is accreditation limited to regional and not inclusive of any Department of Education (DOE) accrediting agency in lieu of BPPE? There are specific examples listed in bold italics that do include these exceptions, what's the difference? Resolution —The BPPE oversees private postsecondary institutions operating in California with the exception of those outlined in CEC Section 94874. Per CEC 94874(i) institutions accredited by the ACS WASC, or WSCUC are exempt from the BPPE. Additional language expanding acceptable accrediting agencies for Distance Education providers has been added on page 9 of this directive. Adult Education Comment #4 — Regarding defining providers of adult education as only those who provide training under Title II of Workforce Innovation and Opportunity Act (WIOA) (English as a Second Language [ESL] and citizenship classes). This could exclude Regional Occupational Programs (ROPs), community based schools, and any district that contract these services out to local Community Based Organizations (CBOs). Resolution —Training Employment and Guidance Letter (TEGL) 8-19, attachment 1, page 3 includes "Eligible providers of adult education and literacy activities under WIOA Title II if such activities are provided in combination with training services described in 20 Code of Federal Regulations (CFR) § 680.350" as an eligible training provider. Appeals Comment #5 — Does the appeals process still work in the context of Local Workforce Development Boards (Local Boards) "nominating" providers for the ETPL instead of placing them on directly? Where should the appeals process start? Resolution —The appeals process starts with the Local Board that issued the denial. If a provider is denied inclusion on the ETPL, and wishes to appeal, the provider must submit its appeal to the Local Board. Page 2 of 25 Comment #6 — Who would be the party responsible for (1) suspending the provider that is under federal, state, or local investigation; (2) notifying the provider of the suspension? If the provider protests, stating they were not afforded due process conduct, who will be responsible for handling any possible legal process as a result of this suspension. Resolution — Removing the provider would be the responsibility of both the Local Board and the state. If either found that a training provider is currently under investigation, then the provider would be immediately suspended by either the state or the Local Board, and the Local Board would inform the provider of the suspension. The provider would then undergo the appeals process if it so chooses, starting with the Local Board. Comment #7— What if the training provider disagrees with the Local Board's initial eligibility assessment? Resolution —The Local Board must provide the training provider with information regarding the appeals process. Comment#8—Are initial/informal meetings required as part of the appeals process if both parties waive it based on written confirmation? Resolution —All Local Boards must include an option for an informal meeting in their appeals policy. However, both parties can agree to waive this requirement, and documentation should be uploaded into the Provider Profile. This also needs to be included in the local policy. Comment #9 —Are formal hearings required if both parties waive it? Can impartial hearing officers be employed at the Local Board or does it need to be from an outside agency? Can the hearing officer be a compliance analyst not working directly with ETPL? Resolution — Local Boards must include the option of a formal hearing in their appeals policy. However, both parties can agree to waive this requirement, and documentation should be uploaded into the Provider Profile. Guidance on the appeals process, including impartial hearing officers, needs to be included in the local policy. Comment #10 — Can a Local Board rule to approve a provider on appeal, if the EDD originally rejected it? Resolution —Yes, but the provider/program has to go through final EDD approval before being reinstated to the ETPL. Apprenticeships Comment #11— It appears that a number of requirements are inapplicable to apprenticeship programs, including the WIOA Section 188 requirement. Is this correct? Resolution — Both Department of Labor (DOL) and Department of Industrial Relations (DIR), Division of Apprenticeship Standards (DAS) ensure that apprenticeships meet Equal Employment Opportunity (EEO) standards per 29 CFR 30.3, therefore the Local Board cannot impose additional EEO requirements onto the apprenticeship program. Page 3 of 25 Comment #12 — Please provide further guidance on including all California (CA) apprenticeships on the local Eligible Training Provider List (ETPL). There are some apprenticeship programs that are not available locally (example: apprenticeship programs in Imperial County do not have a presence in Southern California), and does not seem to make sense to list locally as we are unable to provide the Individual Training Account (ITA) for training due to the distance restrictions. Resolution — Per TEGL 13-16, Change 1, "All Registered Apprenticeship Program (RAPS) on a statewide ETP list must also be located on all local ETP lists in the state." In addition, TEGL 8-19 states that "Local Boards may add additional requirements for providers, except for RAPs, which result in providers that are on the state ETP list that may not be eligible for inclusion on the local ETP list." Comment #13 —Can Local Boards require local program requirements to apprenticeship programs related to payments (W-9s, Invoice Agreements) and other WIOA assurances (WIOA section 188), list of employers partners, or is that assumed by the state? Resolution —Apprenticeship programs cannot have additional eligibility requirements added to them, per TEGL 8-19. If an apprenticeship program is approved by DOL or DIR DAS and want to be added to the ETPL, they must be added to the state and local ETPL. They cannot be removed from the ETPL until they request to be removed or they lose apprenticeship approval/designation from DOL or DIR DAS. Comment #14—Are registered apprenticeship programs required to provide a paid employment component and if they are not providing employment, how is that monitored? If they do not provide employment, isn't that just a regular training program? Resolution —Yes, per the Factsheet located on the DOL Apprenticeship website, apprenticeships are required to provide a paid employment component. The approval of apprenticeship programs is managed by the DOL and/or DIR DAS. Comment #15 — Are we allowed to require apprenticeship to meet our contracting/insurance requirements to be on the local list? Resolution — No. Per TEGL 8-19, no additional eligibility requirements can be added to apprenticeship programs. Comment #16 —There are approved apprenticeship programs in occupations that are not in our local priority sector or in -demand occupations. Our local policy is to not put such programs on our local ETPL. It would be inconsistent to allow such a program to be listed as an apprenticeship when we do not list it as a private postsecondary training program. Resolution — Per TEGL 13-16, Change 1, "Given that RAPS are a link to demonstrated hiring needs and WIOA provides automatic training provider eligibility to RAPS, ETA has determined that RAPS qualify as occupations in -demand in the local labor market." In addition, TEGL 8-19, Attachment 1, page 3 states: "RAPS are automatically eligible to be included on the ETP list and are exempt from state and local ETP eligibility requirements." Page 4 of 25 Comment #17 — If WIOA funds cannot be used for building construction, doesn't that restrict Local Boards from funding apprenticeship/pre-apprenticeship programs? Resolution — DOL Final Rules 683.235 clarifies that WIOA funds can't be used for construction, etc. for the purposes of administering WIOA without prior approval from the Secretary of State. However, in the context of apprenticeships and pre -apprenticeships, WIOA funds can be used to pay for participants to be enrolled in construction programs. Consumer Choice Comment #18 — Does this mean the Local Board must refer the client for training and an ITA regardless of the appropriateness of the training? Can an individual demand enrollment and training services while demonstrating poor fitness by missing appointments, failing to meet their obligations in the Individual Employment Plan (IEP), and participate in training that does not necessarily fit their employment goals as long as they possess the minimum age, basic skills, and/or prerequisites to do so? If so, we do not believe this is required by WIOA or beneficial to the participant or the system. Resolution —The America's Job Center of CaliforniasM staff must determine training services are appropriate for an individual after conducting an interview, an evaluation or assessment, and career planning. If training is determined to be appropriate after meeting with a career planner, the Local Board must send that participant to the training they select as long as training funds have not been exhausted. Individuals maintain the right to enroll in whatever program they choose, however it is the Local Board's responsibility to help individuals with choosing the best program that fits their needs based on the IEP. Please see the definition of Training Services in WSD19-06 for further guidance on how an individual qualifies for training services. Comment #19 —The CA ETPL does not permit the Local Board to approve a training program that is eligible to be paid with WIOA funding, even though the Local Board is the subject matter expert on what will lead to a self -sustainable career in the local/regional economy. The CA ETPL limits the choice of consumer and the Local Board to use Labor Market Information to determine which courses should be deemed eligible. Resolution — Local Board staff are still able to select providers to nominate that reflect the needs of their Local Workforc a Development Area (Local Area). Attachment 1, page 6 states "Once all necessary information is entered, the Local ETPL Coordinator must review and nominate the training provider and/or program for inclusion on the CA ETPL." Delegation Comment #20 — Does each Local Board need to screen all ETPL schools in the Regional Planning Unit (RPU) for inclusion on its local ETPL? Currently we only go through the local process if a customer requests the school. Resolution —Yes, as well as all CA ETPL approved distance education providers and registered apprenticeships. Page 5 of 25 Comment #21— How does a Local ETPL Coordinator get notified that a distance education program or a program in the RPU has been approved? Resolution — ETPL Coordinators receive notifications via the CaIJOBSs" Message Center for their ETPL Coordinator account alerting them to newly added and approved programs. Comment #22 — Please explain how this will be handled for the providers and programs that are already listed. Currently, the ETPL Coordinator in which the main campus is located must manage all of the sites, even those out of their area. Resolution — Local Board initial and continued eligibility procedures will need to be adjusted. For Continued Eligibility, the provider profile will be reviewed by the EDD. The programs will continue to be reviewed by the Local Boards where the programs are located. Comment #23 — Local Boards with the main office or main campus located in their region, should not be responsible for listing other affiliated programs located outside their region. Each region needs to have the option to list linked campuses/schools separately in each region. With EEO monitoring requirements and no designated funding provided to hire ETPL Coordinators, being responsible for multiple campuses throughout the State, is an unrealistic expectation, especially for smaller Local Boards with limited resources. Resolution — For Initial Eligibility, the provider profile is nominated by the Local Board where the provider is headquartered. Programs will be nominated by the Local Board where the program is located. For Continued Eligibility, the provider profile will be reviewed by the EDD. The programs will continue to be reviewed by the Local Boards where the programs are located. Comment #24—Once programs are listed on the CA ETPL, can this be clarified why training providers need to contact Local Boards? If the provider is not currently on the CA ETPL, shouldn't the Local Board where the provider (not the program) is located be responsible for nominating the provider? Resolution — Providers can reach out to the Local ETPL Coordinator for technical assistance with entering information in CaIJOBS. The provider is nominated by the Local Board where the provider is headquartered. Programs will be nominated by the Local Board where the program is located. Comment #25— If there are no changes to the ETPL Local Board Delegation and Cancellation Form (Attachment 3) and the Local ETPL Coordinator Contact Form (Attachment 7) that are already on file, do we need to resubmit them under this new Draft Directive? Resolution — Local Boards will need to submit the ETPL Local Board Delegation and Cancellation Form (Attachment 3) annually in July. The Local ETPL Coordinator Contact Form (Attachment 7) only needs to be resubmitted when there are updates. Comment #26 — Is it possible to not only delegate ETPL duties to another Local Board, but instead to delegate individual providers to another Local Board? Page 6 of 25 Resolution —The delegation form is used to delegate ETPL responsibilities (including providers/programs) to another Local Board. Individual providers cannot be delegated to another Local Board. If a provider moves its headquarters from one Local Area to another, the responsibility for that provider changes, and both Local Board ETPL Coordinators should be made aware of the change. Eligibility General Eligibility Comment #27 — Can Local Boards place the burden of proof on providers to prove that their programs meet the requirements for eligibility? Resolution — Local Board staff are required to review programs to ensure they meet eligibility requirements, including credentials. Once all necessary information is entered, the Local ETPL Coordinator must review and nominate the training provider and/or program for inclusion on the CA ETPL ensuring all information provided is complete, accurate, and current, and is in alignment with this Directive. Comment #28 — What documentation is required to demonstrate a provider's partnership with local businesses? Resolution —This will vary depending on the Local Board and their local policy. The state will allow Local Boards to decide what is considered "in partnership with business. Comment #29— Will the negotiated goals be the same as WIOA title I programs or will there be different ones for training provider programs? Resolution — Programs must meet the performance requirements described in the continued eligibility section of the Directive, as well as the state -level Title I Adult performance goal. Comment #30 — Why are training providers that do not award degrees and solely provide educational programs for total charges of $2,500 not allowed? If a provider has a BPPE exemption, it is unclear if a WIOA-funded ITA is considered Federal student financial aid and therefore ineligible. Resolution —This exemption prohibits any federal funding be used to pay for this program, thus excluding WIOA funding from being used. Section 74110 of the CEC defines public funding as "any financial aid paid on behalf of students or directly to an institution from any public source," which includes WIOA. Initial Eligibility Comment #31— Performance requirements for initial eligibility limit customer choice and local autonomy by removing the ability for new training providers to be added to the ETPL without performance data. The Draft Directive does not specify the source of the performance metrics. If in the past, it will come from a provider's BPPE Annual Report, this will further inhibit a Local Board's autonomy as BPPE is currently two years behind in publishing performance data and, in fact, does not even allow a provider to upload data until September for publication in Page 7 of 25 December. This would effectively mean new providers would be required to have two years of performance metrics. Resolution —TEGL 8-19, Attachment 1 indicates that, "The performance of ETPs is a factor that states must use in determining both initial and continued eligibility of a provider to be included on the state's ETP list." The state requires placement data for initial eligibility for two main reasons: 1) it ensures that providers on the ETPL are of a certain quality in keeping with state and federal laws and regulations, and 2) participants are more likely to be successful in WIOA (i.e. employment) if the ETPL program meets the initial eligibility placement requirement. This benefits Local Board performance numbers. Performance data is entered directly into CaIJOBS, and is no longer verified using the BPPE Annual Report. Comment #32 — Given the time it takes for a provider to create and complete an ETPL application, what is the exact timeframe for Local Boards to complete their review process? Resolution — Local Boards should complete their review process of a provider within 30 calendar days of the complete provider and/or program data being submitted into CaIJOBS. The state considers the date of a program being submitted as the application date, and the Local Board has 30 days from that date to nominate the program for review to the state. Comment #33 — Is it required that all initial and continued eligibility reviews be reviewed by the state prior to a Local Board approving? If so, what is the process for this? Resolution — Local Boards will submit providers and their programs to the state for review. This is called "nominating," and the process will be very similar to the current one for adding programs to the ETPL. Within 30 days of receiving the nomination, the state will review the data in CaIJOBS and either approve or deny the provider and/or program, and inform the Local Board. Comment #34— In the past, performance was collected during the subsequent eligibility period. Are we now, gathering information on performance prior to listing a program on the ETPL? Is there an exception for performance if the provider or program is new? Resolution —Yes, performance information must be provided as part of the initial eligibility review process. The use of performance data during initial eligibility review is required by the DOL, and cannot be waived. Continued Eligibility Comment #35 — Removing programs and then requiring a program meet continued eligibility requirements limits consumer choice and would slow the ETPL's ability to foster demand - driven skills attainment. Resolution —The state has implemented this policy to limit the number of providers that are only on the ETPL for other funding sources (e.g. Workers' Compensation Vouchers) and should help limit the burden of the Local Board ETPL Coordinators in reviewing these providers if they are not helping participants in the workforce system. Comment #36 — Previously, it was up to the Local Board to determine if a provider or program can stay on the ETPL. Is it required that we remove the provider if no enrollments have Page 8 of 25 occurred in 2 years? If so, what is the process for the provider to get back on the ETPL? Cana customer request the provider? Resolution —Yes, per the Directive providers must be removed from the ETPL if they do not have at least one enrollment in the previous two program years (PYs). If they would like to get back on the ETPL, they must wait 6 months before reapplying to the ETPL and meet the continued eligibility requirements in the Directive. Comment #37 — What is the process for schools that are already listed on the ETPL? Do we review all new requirements at their annual mark or do they need to be reviewed at the effective date of this Directive? Resolution —Per the ETPL Directive, continued eligibility applies to all training providers listed on the CA ETPL at any time under the WIOA or Workforce Investment Act (WIA), and whose initial eligibility has expired. Atraining provider's initial and continued eligibility is valid for 365 days after the provider is approved for the ETPL. Providers and programs already on the list can be reviewed using the policies outlined in this directive the next time they are reviewed for continued eligibility. Comment #38 — Providers on the ETPL for two full complete PYs (July 1—June 30) must have at least one Title I, subtitle B enrollment during the previous two PYs. Does this refer to one enrollment in the entire provider or one enrollment in the individual program? Resolution —One enrollment for the entire provider. This requirement is not applied to the program. Comment #39 — What is the reapplication process for programs trying to remain on the ETPL? Resolution — Please see the ETPL Guide Card (Attachment 5) for steps on how programs are submitted for continued eligibility review. Comment #40 — Since continued eligibility can be reviewed at any time during the year (calendar or fiscal), which timeframe is used to measure performance? Resolution —The performance timeframe is for the previous complete PY, July 1st to June 30th. Comment #41— Will Local Boards have the discretion when they conduct continued eligibility? Resolution —After the program becomes initially eligible, they must be reviewed again before the end of the first year (i.e. a program is added to the ETPL on 10/22/2020, the Local Board must review the program again prior to 10/22/2021). Continued eligibility for providers and programs on the CA ETPL must be reviewed every year. For the local ETPL, Local Boards can do continued eligibility every two years. Local Boards can determine the time frame in which they review and complete continued eligibility as long as it is done within the required timeframes. Comment #42 — For programs that run over the one-year period, how should the Local Board conduct continued eligibility? Page 9 of 25 Resolution — Programs that are longer than one year should use whatever cohort is graduating in the year to determine if they meet continued eligibility. Comment #43 — How do Local Boards determine which programs are up for continued eligibility? Resolution — ETPL programs in CaUOBS have a Subsequent Review Due Date (SRDD), which is the date that Local Boards must review a program by. If a program is not reviewed by the SRDD, the program will automatically be removed from the ETPL. Programs that are 60 days from their SRDD will have a REAPP icon, indicating they are in need of review. The Detailed Report > Provider > by Program Reapplication allows Local Board to see which programs on the ETPL are due for review. Comment #44 — How do Local Boards keep track of programs during continued eligibility, aside from reports? What if there are issues with how the reports function? Resolution — ETPL staff accounts allow for notifications to be sent to staff's email regarding new programs, changes to existing programs, and other changes in the ETPL module. If there are any issues regarding notifications, please reach out to the CaIJOBS Operations Unit at caljobsadmin@edd.ca.gov. The state is also working to revise provider reports to be more useful to ETPL staff. If ETPL staff would like to request updates to reports (new filters, new columns, etc.), they can email the ETPL box at wsbetpl@edd.ca.gov. Comment #45 — Will we be using the most recent data available in ETP Report for our continued eligibility or waiting until a new year is submitted? Resolution —You would use the most recently available performance data to determine if a provider is eligible. Comment #46 — Reviewing year-round instead of at one specific time may seem like a more efficient method, but in reality, it puts an onerous burden on ETPL coordinators. Couldn't it be possible to make the review at a set time during the year? Or Local Boards should have the option to review at a minimum, once per year, or every 2 years if programs are longer than a year? Resolution —After the program becomes initially eligible and is added to the CA ETPL, they must be reviewed annually for continued eligibility (i.e. a program is added to the ETPL on 10/22/2020, the Local Board ETPL Coordinator must review the program again prior to 10/22/2021). For the local ETPL, Local Boards can do continued eligibility every two years. Local Boards can determine the time frame in which they review and complete continued eligibility as long as it is done within the required timeframes. Cost Information Comment #47 — What should the cost information for an ETPL program be matched to? Resolution —The cost in the Cost Details tab of the program wizard should match the cost a Page 10 of 25 member of the general public would pay when enrolling in the program without assistance from WIOA. This information should be available in the provider's brochure or website. Credentials Comment #48 —This DOL Credential Tool does not include a category for private postsecondary providers. Resolution —Those providers would fit underthe "Institutions for Higher Education" category. Comment #49 —The DOL Credential Tool does not explain the skills that either meet/do not meet the definition of a credential. It also does not explain what "in -demand" means. Resolution —The DOL Credential Tool is meant to accompany federal ETPL guidance and illustrate how the requirements are met, rather than explain what those requirements are. Comment #50 — If a Local Board, as part of the local initial eligibility requirements, completes an onsite visit with an industry expert who verifies the program meets industry standards, evidenced by the review of the curriculum, equipment, testing, etc., would this be considered as meeting the industry credentials? Resolution —These requirements are in addition to the credential/employment for a specific occupation requirement, not specific criteria for the requirements. Credentials that are "industry -recognized" must meet the definition as described in WSD19-03. Comment #51—There are many programs that do not meet the narrow definition of Post - Secondary Credential outlined in the Definitions attachment that provide valuable and demonstrated effectiveness to individuals with barriers to employment (such as programs for Microsoft Office applications and other office and administrative oriented programs). We also believe these should meet the definition of training under Skills Upgrade and Retraining. Resolution — Per Training and Employment Notice (TEN) 25-19, the programs described here do not meet the definition of a post -secondary credential, since the skills that are attained fall into the general skills/work readiness category. WIOA funds can be used to provide training to general skills such as work readiness, hygiene or safety, but credentials can only be counted toward recognized postsecondary credential attainment if they prepare a person with the competencies required to perform a specific occupation. Local Boards can still send participants to Microsoft courses; however, it is considered a Short-term Prevocational Service and CaIJOBS activity code 215 should be used. Comment #52 — Several comments were received regarding the desire to exclude Skills Upgrading and Retraining, Entrepreneurial Training, and Adult Education and Literacy Activities from the list of services required to be on the ETPL. Resolution — Per TEGL 8-19, Attachment 1, these training services are required to be on the ETPL if using an ITA. Page 11 of 25 Comment #53 —Would the fact that there is a partnership be the only evidence needed to prove that the provider's credential and/or certificate is acceptable as an industry -recognized credential? What extent or depth of partnership is required to meet this bar- and what criteria should the ETPL coordinator use to determine what the extent or depth of the partnership is? Should there be written documentation? Resolution — No, credentials that are "industry -recognized" must meet the definition as described in WSD19-03. The extent or depth of partnership will be determined by each Local Board. Comment #54—The second to last bullet (page 4) only mentions credentials and or certificates, but does it also include degrees or licenses? Resolution — Yes. Attachment 2 provides a full list of the types of recognized postsecondary credentials. Comment #55 — If the program does not issue the credential, what is the distinction that the program meets a requirement to lead to a license? Would it be "if a separate/third party exam is required to obtain the license," otherwise it would need to be issued by the training provider? Resolution —The training program does not have to issue the credential, but the training program should prepare the individual to obtain the credential. For example, a Class A Truck Driving program does not issue the Class A driver's license, but it should prepare the individual to pass the state issued exam to obtain the license. Comment #56 — The DOL Credential Tool indicates that a secondary school diploma or equivalent meets the requirements of a credential when attesting to Industry -wide Technical or Industry/Occupation Skills. We believe programs to attain secondary school diplomas or the equivalent meet the definition of training and credential. Resolution — Credentials that are "industry -recognized" must meet the definition as described in WSD19-03. A secondary school diploma or equivalent is a credential, but the Adult Education program can only be on the ETPL when earned in conjunction with Occupational Skills Training. Distance Education Comment #57 — Emergent needs from COVID (online versions, remote training, etc.) is not represented at this time on ETPL. There is urgent need for access to quick training options in addition to training designed to assist in short-term skill building in order to access surge recruitment and lifeboat jobs. How will we handle this need? Resolution — Online learning and/or remote training (distance education) is eligible to be on the ETPL. These providers are reviewed for initial and continued eligibility by the State ETPL Coordinator. Under the new Directive, the responsibility for providers that only function in a distance education capacity shifts to the state for initial and subsequent eligibility review. Page 12 of 25 Comment #58 — With the change in instruction delivery due to COVID, will training providers already listed on ETPL have to create new listings for on-line programs? Resolution —Yes. Per Attachment 1, "If the program is offered with multiple modes of delivery, curriculum, or course lengths, the program must be entered separately for each variation." Please reference the definition of a Training Program in Attachment 2. Comment #59—Online training is really limited, particularly by providers outside of California. There are many quality training programs that initiate and have headquarters outside of California. The ETPL makes it difficult to find and access these providers. Additionally, online courses (without physical operations) are not easily added which is a disincentive. Resolution — Distance Education providers can be headquartered outside of CA, but they must only offer distance education courses. If they only have physical training locations outside of CA, then they are considered an out-of-state provider and cannot be on the CA ETPL; however, an approved reciprocal agreement may be used. If they have physical locations in CA, but are headquartered outside CA, they are still considered an in -state provider and can be on the ETPL if they meet eligibility requirements. Per the Education Code Section 94801.5, Distance Education private postsecondary education institutions must register with BPPE, unless they provide undergraduate or graduate degrees. Comment #60 — What about providers that provide both distance and in -person programs? Or programs that are hybrid partially distance and partially in -person? Resolution — If the provider offers alternative or "hybrid" in -person and online programs, and have a physical location in California, they are an in -state provider. If the program is offered with multiple modes of delivery, different curriculum, and/or different course lengths, the program must be entered separately for each variation. Please reference the definition of a Training Program in Attachment 2. Comment #61— CaIJOBS offers a screen for choosing "Duration" with options of more than one intensity, duration and schedule. CaIJOBS also offers a "Scheduling" screen that could be updated by GSI to allow a selection for in -person and/or distance learning if you want to track it. Could these be used instead of creating separate program entries in CaIJOBS for a single program that only has one listing with the accrediting agency, one curriculum, one cost and one set of performance? Shouldn't CaIJOBS listings match the exact titles and programs approved by the accrediting agency? Resolution — Programs with multiple modes of delivery, different lengths of instruction, and/or different curriculum must be listed separately to comply with ETP Report requirements. Program details should match the brochures available on the provider's website. Comment #62 — Who is responsible for initial and continued eligibility for Distance Education providers? Resolution —The State ETPL Coordinator is responsible for the initial and continued eligibility of Distance Education providers. EEO Page 13 of 25 Comment #63 — Where do Local Boards find the EEO monitoring tools? Resolution — Please refer to your Local Board's EEO Officer, as defined in WSD17-01. Comment #64 — How do Local Boards conduct EEO monitoring for providers with multiple locations? Resolution — It is recommended that Local Boards provide the provider one of the EEO monitoring tools (depending on size of provider), and have them complete it and add it to their CaIJOBS Provider Profile. For additional assistance, please refer to your Local Board's EEO Officer and reference WSD17-01. Comment #65 — Are on -site visits (which would be needed to determine that EEO and other items are posted) required before nominating a training vendor for inclusion on the CA ETPL? Resolution — No, it is recommended that Local Boards provide one of the EEO monitoring tools (depending on size of provider), and have them complete it and add it to their CaIJOBS Provider Profile. For additional assistance, please refer to your Local Board's EEO Officer and reference WSD17-01. Comment #66 — Do the EEO requirements in the Draft Directive apply to all providers? Resolution —This applies to all training providers, except apprenticeship programs. ETP Report Comment #67 — What if BPPE performance data is not collected for providers who serve rural areas? Won't this negatively affect their placement rate? Resolution — Performance requirements for providers under the new ETPL Directive do not require BPPE placement data. Placement data is directly entered into CaIJOBS. Comment #68 — Public education either does not collect and track students past graduation or claim they aren't allowed to release that information due to confidentiality requirements. If a public postsecondary CC, CSU or UC does not provide % who successfully completed a program, nor % who are employed within 6 months for initial eligibility, their program must still be listed on the CA ETPL because they are not required to meet a specific performance threshold, correct? Resolution — For Initial Eligibility, public postsecondary providers are still required to submit performance data. They are not required to meet a threshold. Comment #69 — Would a waiver be available if the individual was sick or had a valid reason not to take the first test? Some state tests have very long periods between test dates. Resolution — No, a waiver is not available for a missed test. Comment #70 — How is the provider supposed to know when one of their students has exited from WIOA? Or does this mean the student exited from the program, either by successfully completing or dropping out? Resolution — Exiting the program refers to the training program rather than WIOA. Page 14 of 25 Comment #71— Is the placement requirement based on WIOA enrollments only or includes general public as well? Resolution —The placement requirement for initial eligibility includes all students. For continued eligibility, the completion measures includes all students, whereas the other measures include WIOA participants only. Comment #72 — In regards to performance for public postsecondary, is there a form for the providers to fill out with the performance information? Resolution —All providers are required to report their performance data directly into CaIJOBS. Comment #73 — Local Boards are responsible for meeting WIOA performance outcomes for WIOA participants. Are training providers held to the outcomes that are the responsibility of the Local Boards or do they hold shared responsibility? If the performance metrics inclusive of both WIOA and non-WIOA participants, is it common for providers to track employment outcomes or is this specific to ETPL? Resolution — Providers are held to the performance requirements outlined in the ETPL Directive, as described in the Initial and Continued Eligibility sections. If providers and/or programs are successful with WIOA participants, the Local Board will see this success in meeting their negotiated goals. The responsibility of outcomes is shared. Comment #74 — Program data being entered into CaIJOBS represents duplication of work for those who do collect such information and is not verifiable. Minimally, we believe the state should work with the CaIJOBS vendor to provide a more streamlined process. Resolution —As described in TEGL 3-18, all providers must work with the state to submit performance data required by the ETP Report in order to be eligible and listed on the ETPL. WIOA participant data will come from case management work that is already entered into WIOA applications in CalJOBS. Providers are required to submit aggregate data on all students in CalJOBS. Comment #75 — Providers are required to report data on ALL students, not just WIOA, to the Local Board and the state. Does this data need to be reported by individual? If so, how do we avoid FERPA violations with individuals who have not signed consent for us to have their data? Resolution — Providers only need to submit aggregate all student data as outlined on the CA ETP Assurances Form (Attachment 4). Comment #76 —The data collection and reporting of all students that is required for the ETP Report is prohibitive. This is evidenced by many waivers that have been granted by DOL to states as well as our own state's request to waive this provision. The waiver to collect all student data should be extended. Resolution —The waiver to report all student data ended with PY 19. DOL has recently granted an extension to the waiver for PY 20; however, the DOL denied our request for a waiver Page 15 of 25 beyond PY 20, so providers will need to collect and report data on all students (WIOA and non- WIOA). For additional information on the end of this waiver, please see TEN 07-21. Comment #77—Are Community Colleges, UCs and CSUs required to submit data on all of the data points referenced in the CA ETP Assurance Form? There should be a mechanism to obtain entered employment from students attending public schools. Resolution —Yes, per TEGL 3-18 all providers must submit data for the ETP Report. The CA ETP Assurances Form (Attachment 4) notes the data elements required for providers. Comment #78 — Will the state be working directly with providers to upload data to CaIJOBS or will the State be contacting the Local Boards to complete these tasks? Resolution — Ultimately, the Local Boards are responsible for reviewing providers and programs for initial and continued eligibility, which includes performance data. Guidance will be provided on how to upload or enter performance data into CaIJOBS. Comment #79 —The Directive references the ETP site is scheduled to launch in PY 2020; when will this be a requirement for providers to submit data to the system? What do we do in the interim? Resolution — Per TEN 7-21, the ETP All Students Waiver expired on June 30, 2021, so performance data is required to be submitted by providers beginning in PY 21. Comment #80 — ETP Reports will be published in October, what is the reporting period for that report? Are performance reports requested annually by calendar year or program year? Resolution —The ETP Report is reported by PY (July 1 to June 30). For PY 2020, the report due in October 2021 reflects data from July 1, 2020 to June 30, 2021. Comment #81— It looks like the state is aligning the provider program performance measures with WIOA indicators of performance. Does this mean the state will measure this data themselves just as they do with WIOA indicators of performance? Resolution — Providers will submit all student data to the state through the CaIJOBS system, which is then uploaded into the Eligible Training Provider Performance Report (ETP Report). The CA ETP Assurances Form (Attachment 4) details what data the providers are responsible for submitting. WIOA student data will be calculated automatically via the case management data in the CaIJOBS system. Comment #82— Will training providers be required to enter performance data for individual participants or will it still be totals per program? Will the data be required for both WIOA and non-WIOA students? Resolution —Training providers must enter aggregate data into CaIJOBS for all students in the programs. WIOA student performance data will be calculated via the case management data entered by the case manager. Comment #83 — Will there be a CaIJOBS report for performance data? Page 16 of 25 Resolution —Yes, please use the CaIJOBS Detailed Reports > Provider > by Program Performance report. Comment #84 — What if a participant used a pseudo SSN in CaIJOBS? Resolution — If the participant has a pseudo SSN, Local Boards should capture employment and wage information in the Follow Up forms, just as they would normally for WIOA performance. WIOA participants will be included in the ETP Report automatically. Comment #85 — Are training providers expected to capture WIOA performance data that is being captured by WIOA case managers (i.e., employment data)? Resolution —Training providers are expected to capture and report aggregate data for all students (WIOA and non-WIOA). Comment #86 — Will the due date for performance be issued as an Information Notice? Resolution — Beginning in PY 21, any provider undergoing initial or continued eligibility review must provide the performance data outlined in this directive. ETP Assurances Form Comment #87 — Does Page 2 have to be filled out for each student who attended during the reporting period? Resolution — No, the CA ETP Assurances Form is just the signed agreement from the provider agreeing they will provide the necessary data elements on the following page. Comment #88 — Does the completed and uploaded CA ETP Assurances Form replace the Performance tab? Or does the information have to be entered in both places? Resolution —The CA ETP Assurances Form is just an agreement that providers will provide the indicated data. The form should be uploaded to the Documents section of the Provider's Profile. The performance data still needs to be submitted in the Performance tab in CaIJOBS. General ETPL Requirements Comment #89 — Due to a combination of performance reporting and the continued eligibility process, Local Boards have seen competition on the ETPL dwindle to very few. This does not promote access and equity. The challenge primarily seems to stem around the accreditation process and reporting. Resolution — It is required per WIOA law, regulations, and guidance that initial eligibility and continued eligibility of providers and programs meet certain requirements, including accreditation and meeting a factor of performance. DOL has also prescribed the requirements of the ETP Report. The state is looking into and open to suggestions on ways to make the required reporting less burdensome. We are also open to ideas and ways to assist Local Boards with advertising the ETPL to providers in their area in an effort to build the list of providers in their area. While a contract is more cumbersome than an ITA, a Local Board has the authority to contract with a provider if they determine there is a lack of providers in their area that offer a specific training program. Page 17 of 25 Comment #90 — Vetting process for adding training providers needs to be streamlined and much improved. It is currently locally driven. Can this be centralized in state this can really help achieve economies of scale? Additionally, the state has expertise in financial stability, accessibility, compliance, etc. Resolution — With the implementation of this policy, the EDD will review all Local Board nominated providers and program for initial and continued eligibility ensuring the requirements outline in this directive are applied consistently. In addition, the EDD is exploring other ways to streamline and improve the ETPL process. Comment #91—Are Adult Education and Literacy activities not allowable/fundable under WIOA unless in conjunction with an authorized training? Are such activities allowable, but not considered training? Are they simply not allowable? Resolution —To be listed on the ETPL, the provider must be an eligible provider of adult education and literacy activities under Title II of WIOA. Adult education and/or literacy activities must be offered concurrently, or in combination with, occupational skills training. Comment #92 — Public education course work should automatically be accessed and allowed on ETPL. Data collection has proven prohibitive. Should all public schools, such as Adult Ed, Community Colleges, ROP, contract education, etc., should be automatically eligible. Resolution — Not all public education programs are in -demand, so each program should be looked at individually for ETPL eligibility requirements. Per federal requirements, data collection is required of all providers (except registered apprenticeships). Comment #93 —Are all other service types on Section B, page 2 (except on the job training [OJT], Incumbent Worker Training [IWT], and customized training) required to be on ETPL? Resolution —Aside from OJT, IWT, and customized training, all services listed are considered "training services," and when funded through an ITA, these must be on the ETPL per TEGL 8- 19. Comment #94— Is it required that OJT, IWT, customized training providers are listed in CaIJOBS as a non-ITA provider or be listed on the local ETPL? Resolution — Local Areas are encouraged to enter OJT, IWT, and customized training providers into CaIJOBS as a non-ITA provider. These providers are not required to be on the ETPL; however, the Local Board must inform participants of the OJT, IWT, and customized training options available. In CaIJOBS, these providers would be listed as either ETPL (ITA) or Local Providers (non-ITA). Comment #95 — If all elements of the Draft Directive become final, it will take all the time of one full-time employee to implement them. Additional funding and training would have to be provided by the state. Resolution —The EDD will offer training, and quarterly meetings with the ETPL Coordinators to provide technical assistance. Questions and concerns regarding Local Area's allocations can be directed to the Local Board's Regional Advisor. Page 18 of 25 Comment #96 — What about programs that are offered in English and Spanish? Should those be listed separately, like programs that are online or in -person? BPPE does not mandate combining of program data for English and Spanish courses. Resolution — If the curriculum between a Spanish and an English program is the same, then the program only needs to be entered once. The description of the program should indicate that the program is offered in both English and Spanish. If the curriculum between the two programs is different, then the programs should be listed separately, per DOL ETP reporting requirements. In -Demand Comment #97 — Who verifies whether a program is in -demand? The ETPL coordinator of the Local Board that nominated the provider? And what about priority sectors of adjacent or even far -away Local Boards? Resolution —The Local Board is responsible for verifying that a program be for occupations in in -demand industry sectors identified by the state, region, or Local Board. In -demand or priority industry sector information must be verified with the State Board and/or Local Board. CA ETPL programs would then be available for other Local Boards to use. If the Local Board chooses to have a local ETPL, the Local Board would determine if the program is in -demand in their area. Comment #98 — In -demand industry sectors are locally defined. How do you identify occupations (by SOC code) that are in -demand as determined by the state? Where is this list located? Would you use state in -demand to determine state eligibility, then use local in - demand to determine local eligibility? Resolution — California's Unified Strategic Workforce Development Plan has language on what is considered an in -demand occupation, as well as a list of occupations that Local Boards can use to justify state in -demand requirements. Local Boards would then apply their own local requirements for their local ETPL eligibility. You can find a link to the plan on the California Workforce Development Board's website. Local Board Policy Comment #99 — Does the state have a guide for the specific documents that contribute to "sufficient records"? Resolution —This requirement is to ensure providers are submitting accurate data to the Local Board. Providers can be removed for intentionally supplying inaccurate data. What constitutes as "sufficient records" needs to be addressed in the Local Board's local policy. Comment #100 — If the provider that went out of business is the only provider in a reasonable distance, Local Boards may not be able to provide a comparable training alternative. Must we provide travel costs if the client wishes to go? Resolution —This would be something to address in the Local Board's local policy. Page 19 of 25 Comment #101— Regarding the requirements for Local Board policy listed at the bottom of page 5, isn't this already covered by BPPE Approval/Exemption or WASC accreditation? Resolution —This requirement is for providers who are deemed exempt per CEC 94874, and are not regionally accredited by an accrediting institution. Comment #102 — Current local policy is to have individuals research and visit 3 schools that provide the training that the individual is interested in, before they select which school they wish to attend. Does this supersede the requirements described in Section E, page 5, and we should no longer have the individuals go to 3 schools first? Resolution — Local Boards can continue with this type of procedure, as described in their local policy. Local vs CA ETPL Comment #103 — Without clear guidelines, Local Boards cannot expect the participants to understand why certain local programs are available in the state, but not in our Local Area. It also makes it confusing for the participant when they are reverse referred from that training provider and we will not approve the training locally, but it can be added to the CA ETPL. Resolution —The state is working with the vendor to display CA and local ETPL programs differently. This distinction in the system should help clarify what programs are available to participants, depending on where they are located. TEGL 8-19 allows for Local Boards to continue deciding what programs are allowed on their local ETPL. Comment #104 — If a Local Board utilizes the CA ETPL, CaIJOBS serves as the "local list of training providers and programs," correct? Is it possible for the Local Board to make incumbent worker training provider information available when this is by definition only for a specific employer and a specific group of employed individuals? Resolution — The list available to the public includes training providers and programs that are on the ETPL. Any additional training providers that are not on the ETPL (non-ITA) can be entered as a local provider in CaIJOBS and only viewed by staff. The IWT may be eligible for, but not required to be on, the ETPL. Comment #105 — Can state and local eligibility be conducted simultaneously? Resolution — Local Boards can review the provider and program at the same time for both CA and local ETPL eligibility, but they need to review the provider for the appropriate requirements (i.e. local ETPL has additional requirements to eligibility that do not effect eligibility for the CA ETPL). Also, CA ETPL eligibility review must happen first, because if they are no longer eligible per CA ETPL requirements, then they cannot be on the local ETPL. Comment #106 — For the purpose of review for continued eligibility, does local ETPL refer to the geographic boundaries of the Local Board or the training providers that are under contract to the Local Board for payment of ITAs? Resolution —The local ETPL includes all providers that are on the CA ETPL, and meet that Local Board's local ETPL requirements. Page 20 of 25 Comment #107 — Local Boards may have additional criteria in order to be listed locally. For those who do not meet our local requirements, we are expected to list and manage them for the CA ETPL even though we will not use them locally? For both initial and continued eligibility? What happens when a provider has an onsite program and have no enrollments? We are expected to monitor them for compliance, review their performance, and provide technical assistance even though they aren't utilized? Resolution — If a provider and/or program meets the state requirements for the ETPL, and their business is headquartered in Local Area A, then Local Board A must nominate this provider profile to the CA ETPL. If the provider also has programs located in Local Area A, then Local Board A must review and nominate those programs for inclusion on the ETPL—even if this means the provider would not receive any participants. The Local Area can choose to only use their local ETPL for serving their participants, but the providers on the CA ETPL still should be available for other Local Boards to use. Local Board A would monitor for compliance, review performance, and provide technical assistance. The Local Board can delist the provider if the provider has not served at least one Title I, subtitle B enrollment during the previous two program years. See "Training Provider Continued Eligibility Criteria" for requirements to be reinstated to the ETPL. Comment #108— Will there be copy and paste functionality added or radio button to add a program to the local ETPL? Resolution—CaIJOBS includes the ability to copy program data and create duplicate programs as needed via the "Duplicate" button in the Education and Training Programs tab. See Attachment 5 for more guidance on how to navigate CaIJOBS. Comment #109 —As written, it appears that providers outside the Local Area must be included on the local ETPL, if there is no specific local criteria. What is the reasoning behind requiring all CA ETPL to be also on the local ETPL? We don't include out -of -area training on our local ETPL, but if a participant requests it, we will consider it on a case -by -case basis. Local Boards should have the autonomy to consider allowing interested participants to attend out -of -area providers on a case -by -case basis. Resolution —A local ETPL is available for Local Boards to require additional criteria (such as location) for providers to meet, in order for them to serve participants using WIOA funds. If no additional requirements are added, then the Local ETPL will mirror the CA ETPL. Comment #110 — Providers and programs may be eligible for the CA ETPL but not on the local ETPL. Are Local Boards required to nominate them, based only on the requirements of the Directive, will now be responsible to manage that provider and programs on the ETPL? Resolution —Yes. If the provider meets the CA ETPL requirements, Local Boards are responsible for nominating providers headquartered in their Local Area to the CA ETPL. They are also responsible for nominating programs located within their Local Area to the ETPL, assuming they meet the CA ETPL requirements. Per TEGL 8-19, page 5, Local Boards can only use CA ETPL requirements when reviewing providers for the CA ETPL. After conducting state Page 21 of 25 eligibility, the Local Board can then review the provider for local eligibility using their Local ETPL-specific requirements. Other Comment #111— Who are the stakeholders involved in developing the CA ETPL policies and procedures? Resolution —The California Workforce Development Board, Local Boards, regulatory agencies, and providers. Comment #112 — Can an enrolled Youth in a Title I Youth program enroll in ITAs on ETPL if they are over 18 or do they need to be enrolled as an Adult? Resolution —An ITA can be used for an Out -of -School Youth ages 16 to 24, Adults, or Dislocated Workers. In -school Youth cannot receive an ITA. Comment #113 — Who is responsible for uploading documents into the provider's profile? Resolution — Both the provider or the ETPL Coordinator have the ability to upload documents. Comment #114 — ETPL Coordinator job qualifications need to be defined. Currently if an ETPL Coordinator is not the MIS Administrator, they are excluded from invitations to MIS Admin meetings and no alternative provisions are made to train new ETPL Coordinators. Resolution —To ensure Local ETPL Coordinators receive the training and support needed, the EDD will provide quarterly ETPL Coordinator webinars similar to the monthly MIS Administrator call. In addition, Local ETPL Coordinators can contact the State ETPL Coordinator and wsbetplftedd.ca.eov to request assistance. Comment #115 — Where would providers and/or Local Board staff go for resources on how to navigate the Provider Module in CaIJOBS? Resolution — Providers and Local Board staff can access the ETPL Guide Card, which is attachment 5 of this Directive. Local Board staff can also access the Provider Services User Guide located in the Staff Online Resources menu of CaIJOBS. Comment #116 —The "CRS" designation is confusing to both providers and staff as it is not spelled out or explained anywhere. Can this be removed if it is no longer relevant? Resolution —The state is currently working with the vendor to improve the ETPL module and make it more streamlined, and will look into removing the CRS designation. Comment #117 — What staff privileges are associated to changing the Local Board responsible for the provider on page 58 of the ETPL Guide Card? Resolution —This is available to any staff with an ETPL Coordinator account. Out -of -State Providers Comment #118 — Can out-of-state providers have training paid for through an ITA? Page 22 of 25 Resolution —All training providers, other than Distance Education training providers, that have training sites located only outside of CA cannot be listed on the CA ETPL. Local Boards cannot utilize an ITA with out-of-state training providers unless leveraging an approved ETPL reciprocal agreement. Please see ETPL Reciprocal Agreements (WSD22-08) for more information on the use of approved agreements. Comment #119 — Can WIOA funds be used for out-of-state provider training, as long as the provider is on the ETPL in the state where their headquarters is located? Resolution —AII training providers, other than Distance Education training providers, that have training sites located only outside of CA cannot be listed on the CA ETPL. Local Boards cannot utilize an ITA with out-of-state training providers unless leveraging an approved ETPL reciprocal agreement. Please see ETPL Reciprocal Agreements (WSD22-08) for more information on the use of approved agreements. Comment #120 — When Local Boards contract with an out-of-state provider, how is EEO monitoring conducted? What about going through a formal procurement process? Resolution —To align with 20 CFR 680.320, the directive has been updated to remove the ability for Local Boards to contract with a provider listed on another state's ETPL. All training providers, other than Distance Education training providers, that have training sites located only outside of CA cannot be listed on the CA ETPL. Local Boards cannot utilize an ITA with out- of-state training providers unless leveraging an approved ETPL reciprocal agreement. Please see ETPL Reciprocal Agreements (WSD22-08) for more information on the use of approved agreements. Pre -apprenticeships Comment #121— Do pre -apprenticeships need to meet placement? In the last Directive, this was spelled out. Resolution —Yes, the pre -apprenticeship programs that are on the ETPL need to meet the same standards as the other postsecondary programs. Comment #122 — Suggestion to change pre -apprenticeship language to read: must provide training that "leads' to an industry -recognized credential or certificate. Resolution — No changes were made to the directive as a result of this comment. Comment #123 — Can the state please elaborate on what Local Boards must require of pre - apprenticeship training in the building and construction trades, especially those related to Multi -Craft Core Curriculum (MC3)? Resolution — If WIOA funds are being used to send participants to a construction pre - apprenticeship, the state and Local Boards must ensure the pre -apprenticeships follow Multi - Craft Core Curriculum (MC3) standards. Comment #124 — If pre -apprenticeships are not required to be on the ETPL, is their inclusion solely to use ITAs if it does lead to a credential? What does listed on ETPL and used in Page 23 of 25 conjunction with an ITA mean? I thought ITAs and ETPL went hand in hand. Is it possible to get a link to MC3 in the policy? If a pre -apprenticeship is listed on ETPL must it be connected with a Registered Apprenticeship Program? Resolution — Pre -apprenticeships are considered an individualized career service, and are not required to be on the ETPL. However, if a Local Area wants to utilize an ITA, the program must meet the requirements to be listed on the ETPL. The pre -apprenticeship must meet the definition of occupational skills training and award an industry -recognized credential. If it does not meet these requirements, it cannot be on the ETPL. In order to be eligible for the ETPL, pre -apprenticeships must have a Letter of Commitment from a DOL or DIR DAS apprenticeship. The last paragraph on page 8 states that Local Boards should prefer pre -apprenticeships that are partnered with DIR DAS Approved apprenticeships. Here (PDF) are some resources for understanding Multi -Craft Core Curriculum. Third Party Comment #125 — Isn't this third party subcontracting requirement applicable only to public colleges and universities? Resolution —This applies to both public and private provides accredited by WASC. Comment #126 — Why are only WASC-accredited institutions limited from providing courses via a third party if they participated in development of the curriculum and ensure responsibility for the curriculum by issuing the related credential? Resolution — WASC providers do not have their third party courses reviewed during accreditation. To protect WIOA funds, third party vendors that directly receive tuition fees are not allowed to provide training unless the third party vendor provider and program is on the ETPL. Comment #127— Can an accredited training provider sub -contract to another training provider, as long as that training provider is accredited by WASC? Resolution — If the subcontracted training provider is directly receiving payment, they must be listed as their own provider on the ETPL. Comment #128— How do we determine which Local Board conducted continued eligibility for the provider? Resolution —The review record in CaIJOBS will show which Local Board completed the review. Worker's Comp/Supplemental Job Displacement Benefit (SJDB) Comment #129 — Has this passage about removing Workers Comp providers been discussed with the agencies that currently use the ETPL (e.g. Worker's Comp, VA, DOR)? We have frequent requests from these agencies to verify and list their providers. Resolution —Yes, the state has discussed this language with other agencies. Comment #130 — ETPL Coordinators get a lot of calls for people looking for worker's comp voucher training. It seems that the worker's comp customers have to guess what to do, and Page 24 of 25 while this clarification in the Directive will give ETPL Coordinators a ready-made response as to why ETPL Coordinators can't assist worker's comp customers, it still leaves worker's comp customers with questions. Resolution —The DIR handles the administration of the Worker's Comp program, which includes informing those in the program of where they can use their voucher. State law requires that vouchers only be used for public schools or providers on the ETPL. Local Boards that receive questions from voucher holders should direct them to their employer, Claims Administrator, or the Department of Industrial Relations. Comment #131— What are some resources that Local Board staff can use for Worker's Compensation questions? Resolution —A few resources regarding Workers' Compensation include the EDD's ETPL webpage, which has a paragraph on Workers' Compensation, and Chapter 8 of the DIR'� Handbook on the Workers' Compensation program. Page 25 of 25 ATTACHMENT 8 ERRATA CHRONOLOGY The Workforce Services Directive ETPL Policy and Procedures (WSD21-03) dated November 10, 2021 was revised with the following changes: Errata #1— On February 22, 2023, the following changes were made to the Directive: • Directive, Page 1 and Attachment 7, page 1 — Corrected the number of comments received from 135 to 131. • Directive, Pages 1-2 — Made updates to the References section, including: updated format to be in alignment with department guidance, added ETPL Reciprocal Agreements (WSD22-08), and replaced Performance Guidance (WSD19-03) with Performance Guidance (WSD22-01). • Directive, Page 4 and 5, and Attachment 1, page 7, 13, 15, and 21— Due to removal of Attachment 5, removed CaIJOBS ETPL Module Guide Card from list of attachments, changed references to "Attachment 5" to "located on the Staff Online Resources page in CaIJOBS," and updated references to Attachments 6 and 7 appropriately. • Directive Page 4 and 5 —Added Errata Chronology. • Attachment 1, page 7, Attachment 5, Page 1, and Attachment 7, page 13 and 23—Added language regarding the allowable use of an approved ETPL reciprocal agreement for Out - of -State Training Providers. • Attachment 1, page 9 and 10, Attachment 5, page 5 and 6, and Attachment 7, page 2 — In alignment with the commission's update, change the abbreviation for the Western Association of Senior College and University Commission from "WASC SCUC" to "WSCUC". • Attachment 1, page 10 and Attachment 4, page 1 — Added sentence clarifying that the CA ETP Assurances Form (Attachment 4) is uploaded annually into the Documents section of the provider profile, prior to the provider's eligibility review. • Attachment 1, page 11 and Attachment 5, page 8 — Removed requirement for WSCUC providers to have their training program, location, and mode of delivery approved. • Attachment 4, page 2 — In the table, edited "ETPL Provider Number" to "ETPL Provider Name" and "ETPL Program Number" to "ETPL Program Name." • Attachment 5, page 1 — Simplified text from "Is the Training Provider headquartered and/or has at least one physical training site in CA?" to "Does the Training Provider have at least one physical training site in CA?" • Attachment 5, page 4 and 7 — Changed text from "Does the program offer occupational skills training that results in an industry -recognized credential?" to "Training Program leads to employment in a specific occupation or an industry recognized postsecondary credential?" Page 1 of 1 CERTIFICATION REGARDING LOBBYING CERTIFICATION FOR CONTRACTS, GRANTS LOANS and COOPERATIVE AGREEMENTS The undersigned certifies, to the best of his or her knowledge and belief, that; 1) No Federal appropriated funds have been paid or will be paid, by or on behalf of the undersigned, to any person for influencing or attempting to influence an officer or employee of any agency, a Member of Congress in connection with the awarding of any Federal contract, the making of any Federal grant, the making of any Federal loan, the entering into of any cooperative agreement, and the extension, continuation, renewal, amendment, or modification of any Federal contract, grant, loan, or cooperative agreement. 2) If any funds other than Federal appropriated funds have been paid or will be paid to any person for influencing or attempting to influence an officer or employee of any agency, a Member of Congress, an officer or employee of Congress, or an employee of a member of Congress in connection with this Federal contract, grant, loan, or cooperative agreement, the undersigned shall complete and submit Standard Form-LLL, "Disclosure Form to Report Lobbying." in accordance with its instructions. 3) The undersigned shall require that the language of this certification be included in the award documents for all subawards at all tiers (including agreements) and that all subrecipient's shall certify and disclose accordingly. This certification is a material representation of fact upon which reliance was placed when this transaction was made or entered into. Submission of this certification is a prerequisite for making or entering into this transaction imposed by 31 U.S.C. 1352. Any person who fails to file the required certification shall be subject to a civil penalty of not less than $10,000 and not more than $100,000 for each such failure occurring on or before October 23, 1996, and of not less than $11,000 and not more than $110,000 for each such failure. Concorde Career College Med Asst., Dent Asst., Voc. Nursing Grantee/Contractor Organization Program Title 9�1,p, 0awov--- Signature John Carreon, CCO & General Counsel Name of Certifying Official Signature Certification Regarding Drug -Free Workplace Requirements The certification set out below is a material representation upon which reliance is placed by the U.S. Department of Housing and Urban Development in awarding the grant, If it is later determined that the contractor knowingly rendered a false certification, or otherwise violates the requirements of the Drug -Free Workplace Act, the U.S. Department of Housing and Urban Development, in addition to any other remedies available to the Federal Government, may take action authorized under the Drug -Free Workplace Act. CERTIFICATION A. The contractor certifies that it will provide a drug -free workplace by: (a) Publishing a statement notifying employees that the unlawful manufacture, distribution, dispensing, possession or use of a controlled substance is prohibited in the contractor's workplace and specifying the actions that will be taken against employees for violation of such prohibition; (b) Establishing a drug -free awareness program to inform employees about — (1) The dangers of drug abuse in the workplace; (2) The contractor's policy of maintaining a drug -free workplace; (3) Any available drug counseling, rehabilitation, and employee assistance program; and (4) The penalties that may be imposed upon employees for drug abuse violations occurring in the workplace; (c) Making it a requirement that each employee who will be engaged in the performance of the grant be given a copy of the statement required by paragraph (a); (d) Notifying the employee in the statement required by paragraph -(a) that, as a condition of employment under the contract, the employee will - (1) Abide by the terms of the statement; and (2) Notify the employer of any criminal drug statute conviction for a violation occurring in the workplace no later than five days after such conviction. EXHIBIT E (e) Notifying the U.S. Department of Housing and Urban Development within ten days after receiving notice under subparagraph (d)(2) from an employee or otherwise receiving actual notice of such conviction; (f) Taking one of the following actions, within 30 days of receiving notice under subparagraph (d)(2), with respect to any employee who is so convicted - (1) Taking appropriate personnel action against such an employee, up to and including termination; or (2) Requiring such employee to participate satisfactorily in a drug abuse assistance or rehabilitation program approved for such purposes by a Federal, State, or local health, law enforcement, or other appropriate agency; (g) Making a good faith effort to continue to maintain a drug -free workplace through implementation of paragraphs (a), (b), (c), (d), (e) and (f). B. The contractor shall insert in the space provided on the attached "Place of Performance" form the site(s) for the performance of work to be carried out with the grant funds (including street address, city, county, state, and zip code) .the contractor further certifies that, if it is subsequently determined that additional sites will be used for the performance of work under the contract, it shall notify the U.S. Department of Housing and Urban Development immediately upon the decision to use such additional sites by submitting a revised "Place of Performance" form. 6/27/2023 Date gEa'"Cv- Program Operator Signature EXHIBIT E DIVISION OF EMPLOYMENT SERVICES PLACE OF PERFORMANCE FOR CERTIFICATION REGARDING DRUG -FREE WORKPLACE REQUIREMENTS Name: Marlene Cerbasi Name of Contractor: Concorde Career College, Garden Grove, CA Contract Number: NA Date: 6 23 27 The Contractor shall insert in the space provided below the site(s) expected to be used for the performance of work under the contract covered by the certification: Place of Performance (include street address, city, county, state, zip code for each site): 12951 Euclid St, Suite 101 Garden Grove, CA 92840-9201 Address EXHIBIT E Certification Regarding Debarment, Suspension. Ineligibility and Voluntary Exclusion Lower Tier Covered Transactions This certification is required by the regulations implementing Executive Order 12549, Debarment and Suspension, 29 CFR Part 98, Section 98,510, Participants' Responsibilities. The regulations were published as Part VII of the May 16, 1988, Federal Register (Pages 19160-19211). (Before completing certification, read instructions which are an Integral part of certification) 1. The prospective primary participant, (i.e. grantee) certifies to the best of Its knowledge and belief, that It and its principals: a. Are not presently debarred, suspended, proposed for debarment, declared ineligible, or voluntarily excluded from covered transactions by any federal department or agency; b. Have not within a three-year period preceding this proposal been convicted or had a civil judgment rendered against them for commission of fraud or a criminal offense In connection with obtaining, attempting to obtain, or performing a public (federal, state or local) transaction or contract under a public transaction; violation of federal or state antitrust statues or commission of embezzlement, theft, forgery, bribery, falsification or destruction of records, making false statements, or receiving stolen property. c. Are not presently indicted for or otherwise criminally or civilly charged by a government entity (federal, state or local) with commission of any of the offenses enumerated in paragraph (1)(b) of this certification; and d. Have not within a three-year period preceding this application/proposal had one or more public transactions (federal, state or local) terminated for cause or default. 2. Where the prospective primary participant is unable to certify to any of the statements in this certification, such prospective participant shall attach an explanation to this proposal. Concorde Career College Grantee/Contractor Organization John Carreon, COO & General Counsel Name and Title of Official Authorized to Certify On Behalf of the Grantee _5/31/2023 Date EXHIBIT F INSTRUCTION FOR CERTIFICATION 1. By signing and submitting this proposal, the prospective recipient of Federal assistance funds is providing the certification as set out below. 2. The certification in this clause is a material representation of fact upon which reliance was placed when this transaction was entered Into. If it is later determined that the prospective recipient of Federal assistance funds knowingly rendered an erroneous certification, in addition to other remedies available to the Federal Government, the Department of Labor (DOL) may pursue available remedies, including suspension and/or debarment. 3. The prospective recipient of Federal assistance funds shall provide Immediate written notice to the person to which this proposal is submitted if at any time the prospective recipient of Federal assistance funds learns that its certification was erroneous whom submitted or has become erroneous by reason of changed circumstances. 4. The terms "covered transaction", "debarment", "suspended", "ineligible", "lowertier covered transaction", "participant', "person", "primary covered transaction", "principle", "proposal', and "voluntarily excluded", as used in this cause, have the meanings set out In the Definitions and Coverage sections of rules implementing Executive Order 12549. You may contact the person to whom this proposal is submitted for assistance in obtaining a copy of those regulations. 5. The prospective recipient of Federal assistance funds agrees by submitting this proposal that, should the proposed covered transaction be entered into, it shall not knowingly enter Into any lower tier covered transaction with a person who is debarred, suspended, declared ineligible, or voluntarily excluded from participation in this covered transaction, unless authorized by the DOL. 6. The prospective recipient of Federal assistance funds agrees by submitting this proposal, that it will include the clause title "Certification Regarding Debarment, Suspension, Ineligible, or voluntarily excluded from the covered transaction unless it knows that the certification is erroneous. 7. Nothing contained in the foregoing shall be construed to require establishment of a system of records in order to render in good faith the certification required to exceed that which is normally possessed by a prudent person in the ordinary course of business dealings. 8. Except for transactions authorized under paragraph 5 of these instructions, If a participant in a covered transaction knowingly enters into a lower tier covered transaction with a person who is suspended, debarred, ineligible, or voluntary excluded from participation in this transaction, in addition to other remedies available to the Federal Government, the DOL may pursue available remedies, including suspension and/or debarment. EXHIBIT F Assurances & Certifications Selected providers will be required to sign and submit "actual" assurances and certificates as required by the City of Santa Ana and the Workforce Development Board on all contracts. I recognize that I must give assurances for each item below. Please initial each box indicating you have read and are providing assurance you are or will be in compliance with thefollowing: JPEI SAWDB uses the Ca1JOBs ETPL Module for accepting applications from the providers to be listed on the ETPL. Local boards may authorize a single local board to act on their behalf in making determinations for initial and/or subsequent eligibility of providers. Contractors must enter program(s) of training services into CaIJOBS. The training provider should only enter the program(s) desired to be on the CA ETPL. If the program is offered with multiple modes of delivery, or course lengths, the program must be entered separately for each variation. d rLl SAWDB has authorized the South Bay WDB to make initial and subsequent eligibility determinations for applications submitted from providers. Contractors should contact the South Bay WDB 11539 Hawthorne Blvd., 5' Floor, Hawthorne, CA 90250, 31.0-970-7700. Jn CONTRACTOR is required to be in compliance with South Bay WDB Master agreement and SAWDB agreement. dP© In cases where South Bay WDB has denied a provider's application, provider may submit the application to SAWDB for consideration and processing at 801 W, Civic Center Dr. #200, Santa Ana, CA 92701 ATTN: SAWDB Staff. The submission must include completed ETPL training program applications and a copy of the letter from the South Bay WDB denying application. JP® Local boards may establish local policies requiring performance above the state minimum standards for providers to be included on the ETPL. i P© Acceptance and processing of an application does not constitute an agreement or relationship between the CONTRACTOR and SAWDB, nor does it guarantee any referrals to the provider by SAWDB. Applications will be process on an ongoing basis. JPfl CONTRACTOR must be in compliance with the State and Federal regulations, per Workforce Innovation and Opportunity Act (WIOA) Eligible CONTRACTOR List Policy and Procedure WSD15-07 or it's replacement. dLT CONTRACTORS must also meet one of the following criteria in order to have their programs listed on the ETPL: 1) Bureau of Private Postsecondary Education Approval to Operate, or Verification of Exemption by BPPE. EXHIBIT G 2) Accreditation by the Accrediting Commission for Senior Colleges and Universities, WASC, or the Accrediting Commission for Community and Junior Colleges, CSU, UC, and other WASC accredited institutions. This accreditation can be verified at: www.accie.ore/ or www.wascsenior.org/. 3) Postsecondary institutions eligible under Title IV of the Higher Education Act (HEA) and offering programs leading toward an associate degree, baccalaureate degree, or certificate. 4) Approval by the California Department of Education. 5) Approval by the Chancellor's Office of the California Community Colleges (CCCCO). CONTRACTOR must reannly to be considered for subsequent approval on the ETPL and agrees to �77 provide the required performance and cost information data. J"LJ CONTRACTOR must annually meet the state's minimum performance standards, however the SAWDB may set higher levels. Public Postsecondary Community Colleges, CSUs, and UCs are required to provide performance information for consideration of placement on the CA ETPL, but due to heavy state oversight, investment, and the inability to capture true program outcome data, these p� institution types are not required to meet a specific performance threshold to be listed on the CA ETPL. J Ll CONTRACTOR's BPPE accredited shall provide a copy of the provider's BPPE Annual Report (the Performance Fact Sheet) to document their achievement of the performance criteria if applicable. "K ALL Training on the ETPL must be for occupations in in -demand industry sectors identified by the state, regional or local workforce development boards. All Training on the ETPL must provide training services that lead to an industry -recognized credential, national or state certificate, or degree, including all industry appropriate competencies, licensing and/or certification requirements. Jpp��77 LJ CONTRACTOR understands that all performance data and data submitted on the ETPL must be made available for data verification by the SAWDB or the State EDD office. J CONTRACTOR must maintain all the relevant records utilized to support the data submitted on ETPL for audit or monitoring purposes by the SAWDB or the State EDD office. JF�C CONTRACTOR that claim an exemption to BPPE (Section 94874 of the BPPE Act), must apply and receive a "Verification of Exemption" before being listed on the ETPL. Since it has been determined that any expenditure of public funds, state or federal, that directly benefits a student to be student financial assistance, we expect that instances of exemption will be very rare. J pr� 1J CONTRACTOR must have all considered training programs listed with the BPPE, the SAWDB may q verity the data that was submitted to BPPE. j' LJ All new and current CONTRACTOR will be required to be registered in CalJOBS` and must have all considered training programs listed with the BPPE match on CalJOBS. J P® All CONTRACTOR are required to enter performance data for each program to be listed on the ETPL and provide evidence to the Local Board that they have met the minimum performance criteria required. Programs that do not include performance data will not be approved for listing on the ETPL. EXHIBIT G J �p � CONTRACTOR must have their current course catalogs on file with the SAWDB. IEF CONTRACTOR agrees to immediately notify (within 10 working days) the SAWDB, in writing, of p� any changes in the information submitted with initial agreement. J' LJ CONTRACTOR agrees to accept WIOA eligible referrals from the Santa Ana WORK Center on an individual referral basis. J pp7-1 L� CONTRACTOR shall not accept nor enroll WIOA p participants who do not meet the CONTRACTOR's entrance requirements, which are to be the same general entrance requirements required of public students, and agrees to submit a written notification to the Santa Ana WORK Center's Case Manager stating the reason(s) for non -acceptance. J Fn CONTRACTOR agrees to assist the WIOA client in applying for PELL Grants and any other funds that might be available to offset the cost to WIOA and to work together with the WIOA client's Case Manager to ensure all other funding sources are investigated and those funds obtained before q7� submitting the Vendor Voucher to the SAWDB for payment. J' LJ CONTRACTOR agrees to cross out sections of the student enrollment agreement that would hold the WIOA participant financially responsible for any training related expenses. JP® Once accepted, CONTRACTOR agrees to enroll the WIOA participant in the course stipulated on the Vendor Voucher and no other. J� u CONTRACTOR agrees to invoice the Santa Ana WORK Center, on a cost reimbursement basis, for third Ugly testing (Microsoft, Novell, A+, etc.) and will provide a copy of the Pass/Fail results at that time. J��iin 'L� Pre -Apprenticeship CONTRACTORS must include a letter of commitment from an approved apprenticeship program and meet the application policies and procedures required for the type of program (e.g., community college, private post -secondary, adult education provider, etc.). J Fn CONTRACTOR Apprenticeship Programs registered under the National Apprenticeship Act (NAA) or recognized by D1R/DAS are exempt from initial eligibility procedures. Registered apprenticeship programs must be included and maintained on the list of eligible providers of training services as long as the corresponding program remains registered, as described at WIOA sec. 122(a)(3). J u CONTRACTOR agrees to allow SAWDB, Santa Ana WORK Center, the State of California, and the Department of Labor, the WIOA client and any of their duly authorized representatives' access to all the records regarding the WIOA client for monitoring purposes. The records include any books, documents, papers, files and computer data directly pertinent to the records of the WIOA participant. The right to records includes the right to make excerpts, transcripts and photocopies. The right also includes the right to have reasonable and timely access to personnel for the purpose of interviews and discussions related to the records of the WIOA participant. J� CONTRACTOR agrees to provide progress reports which indicate grades and test scores, as well as attendance reports, to the WIOA client's Case Manager on a monthly basis. EXHIBIT G JF uu CONTRACTOR agrees to notify the WIOA client's Case Manager immediately (within 5 working days) if the WIOA client is absent for more than 3 days in a row, has sporadic attendance or drops out � of school unless other arrangement are made in writing. J' pIJ CONTRACTOR agrees to provide a copy of the "reimbursement form" and issue a refund check to the "City of Santa Ana" for the number of unused training hours and any non -issued training/testing vouchers, books, tools, etc. due within 30 calendar days after the last day the WIOA client attended school or the day the school was notified that the WIOA client dropped. Said check to be mailed to the attention of the WIOA Case Manager, 801 W Civic Center Dr., 4200, Santa Ana, CA 92701. CONTRACTOR agrees to provide the WIOA Case Manager a copy of the WIOA client's certificate of completion or diploma or official transcripts within 10 working days of the date of completion or graduation. Jig LJ CONTRACTOR agrees to provide the WIOA client with the same level of job search/placement assistance as provided to the public students and to provide the WIOA Case Manager with all the pertinent information regarding the placement of the WIOA client within 5 working days of the WIOA client's first day of employment. A WIOA client has 180 days after completing training to get a job for the CONTRACTOR to get credit for placement in employment. J� u I am authorized by my Board of Directors, Trustees, other legally qualified officer, or as the owner of p� this agency or business to submit this proposal. J,L�i CONTRACTOR is not currently on any Federal, State of California, or local Debarment list. J�7 J CONTACTOR will provide records to show that we are fiscally solvent, if needed. J � CONTRACTOR has, or will have, all of the fiscal control and accounting procedures needed to ensure q that WIOA funds will be used as required by law and contract. J� LI CONTRACTOR has additional funding sources and will not be dependent on WIOA funds alone. CONTRACTOR will meet the applicable Federal, State, and local compliance requirements. These include, but are not limited to: Jp Lf Records accurately reflect actual performance if applicable. J' 9 Maintain record confidentiality, as required. J Reporting financial, participant, and performance data, as required. J pp5� Ll Comply with State and Federal fiscal and program activity audits. Jp L7 Complying with Federal and State non-discrimination provisions. JL� Meeting requirements of Section 504 of the Rehabilitation Act of 1973. J"FT Meeting requirements of the American's with Disabilities Act of 1990. (submit completed survey) EXHIBIT G d LY Meeting all applicable labor law, including Child Labor Law standards. d�pLY Agree to provide a drug free workplace. -CJ Agree to insure the City of Santa Ana through General Liability Insurance and Automobile Liability Coverage in the amount of $1,000,000.00 policy. 't J" Agree to provide all participants with Grievance Procedures. J � Agree to insure proposer's employees through Workers Compensation Insurance (including part-time employees) dLT Procurement policies and procedures are in place and meet federal guidelines. CONTRACTOR will not: ECpr LT Use WIOA money to assist, promote, or deter union organizing. LJ- Use funds to employ or train of persons in sectarian activities. 1_ICUse funds for youth in the construction, operation, or maintenance of any part of a facility to be used for sectarian instruction or religious worship. Jff Use WIOA money under this contract to purchase any equipment. I hereby assure that all of the above are true. qg�p,av,e,!(� COO & General Counsel 5/31/2023 Signature Title Date EXHIBIT G COMPLAINT HANDLING UNDER THE Workforce Innovation Opportunity Act Santa Ana Local Workforce Development Area Revised March 10, 2023 EXHIBIT H Table of Contents Information Regarding Complaints 3 A. Nondiscrimination and Equal Opportunity Complaints 3 1. Policy Statement 3 2. Civil 12 3. Nondiscrimination laws under WIOA 4 4. How to File Your Complaint 5 B. Criminal Complai II. General Procedures for Handling Non -Criminal Violations of the Act 6 III. Procedures for Handling Complaints at the LWDA Level 8 IV. Procedures for Handling Complaints at the State Level 12 V. Procedures for Handling Discrimination Complaints by Participants 15 VI. Procedures for Handling Disability Complaints by Participants 17 GLOSSARY OF WIOA TERMS 20 EXHIBIT H Information Regarding Complaints A. Nondiscrimination and Equal Opportunity Complaints 1. Policy Statement In carrying out the purpose of the Workforce Innovation Opportunity Act (WIOA), the City of Santa Ana Local Workforce Development Area (LWDA) will establish programs to prepare youth and unskilled adults for entry into the labor force and to afford job training to those individuals facing serious barriers to employment. Every effort will be made to provide services necessary for eligible individuals to obtain productive employment. In implementing WIOA, all contractors in the Santa Ana LWDA will foster equal opportunity and non-discrimination, as provided in State and Federal equal opportunity and non-discrimination laws including, but not limited to: • Title VI of the Civil Rights Act of 1964 • Title VII of the Civil Rights Act of 1964 • The Age Discrimination Act of 1975, as amended • Section 503 of the Rehabilitation Act of 1973 • Section 504 of the Rehabilitation Act of 1973 • Title IX of the Education Amendments of 1972 • Section 188 of the Workforce Innovation Opportunity Act of 2014 In keeping with our commitment, no individual shall be excluded from participation in, denied benefits of, subjected to discrimination under, or denied employment, in the administration or of in connection with any WIOA funded program because of race, color, religion, sex, national origin, age, disability, or political affiliation or belief. Participation in programs and activities financially assisted in whole or in part under WIOA shall be open to citizens and nationals of the United States, lawfully admitted permanent resident aliens, lawfully admitted refugee, parolees, and other individuals authorized by the Attorney General to work in the United States. No individual will be intimidated, threatened, coerced, or discriminated against because of filing a complaint, furnishing information, or assisting or participating in any manner in an investigation, compliance review, hearing or any other activity related to the administration of WIOA. EXHIBIT H Administration responsibility for this Equal Opportunity/Affirmative Action (EO/AA) Program is delegated to the Equal Employment Opportunity (EEO) Officer for the Santa Ana local Workforce Development Area. Equal opportunity and non- discrimination, however, will only be achieved through leadership and implementation of a viable Affirmative Action Equal Opportunity Program. 2. Civil Rights No one applying for or enrolled in the Workforce Innovation Opportunity Act (WIOA) programs may be discriminated against because of race, color, creed, disability, national origin, sex, age, political affiliation, or beliefs. This means that — for any of the characteristics listed above: • You may not be denied the opportunity to enroll in WIOA. • No benefits or services maybe denied you for discriminatory reasons. • You may not be segregated or treated any differently from other applicants or participants, while you are being registered, interviewed, counseled or tested; or while you are working or attending classes as part of the program. • You must be provided an equal chance to use all facilities available in the program. • Fair employment practices must be provided to all staff with regard to recruiting, hiring, transferring, promotions, training, compensation, benefits, layoff, and termination. You have the right to make a complaint if you feel you have been denied any of the above opportunities. You cannot in any way be penalized for filing a complaint. Your WIOA sponsor has established a mechanism for handling complaints and grievances. Your complaint must be filed within 180 days. All complaints will be handled confidentially. 3. Nondiscrimination Laws under WIOA Title VI of the Civil Rights Act of 1964 Prohibits discrimination on the basis of race, color, national origin, or religion. The Age Discrimination Act of 1975 Prohibits arbitrary discrimination against persons' age 40-70. The Rehabilitation Act of 1973 EXHIBIT H Prohibits discrimination based on disability. Title IX of the Education Amendments of 1972 Prohibits discrimination in any education or training program or activity receiving federal financial assistance. OTHER CIVIL RIGHTS LAWS: Title VII of the Civil Rights Acts of 1964 Prohibits discrimination in employment based on race, color, religion, sex, or national origin in all terms and conditions of employment and establishes the Equal Employment Opportunity Commission as the administrative agency. White House Executive Order no. 11246 as Amended by Executive Order No 11375 Creates the office of Federal Contract Compliance and prohibits discrimination based on race, color, sex, religion, or national origin. Department of Labor Secretary's Order no. 4-73 Prohibits discrimination based on sex. Equal Pay Act of 1963 Prohibits pay differential solely because of sex. Emergency Employment Act of 1971 Prohibits discrimination based on race, creed, national origin, political affiliation, or beliefs. 4. How to File Your Complaint a. Put your complaint in writing. b. Have it sworn to before a notary public, if possible. c. Provides details that tell what happened, where it happened and when it happened. d. Give the name and addresses of all persons who were present or who had anything to do with the matter. ...Complaints on the basis of race, color, or national origin, age, sex, religion, political affiliation or belief, retaliation and citizenship, must be filed within 180 days of the alleged occurrence directly with: EXHIBIT H Director Civil Rights Center U.S. Department of Labor, Room N-4123 200 Constitution Ave., NW Washington, D.C. 20210 Complaints on the basis of disability must be filed within 180 days of the alleged occurrence. These complaints must be filed directly with the WIOA administrative entity. The WIOA administrative entity shall issue a written decision within 30 days of the filing of the complaint. If the complaint is still unresolved, an appeal may be made to the Chief of State Workforce Investment Division Office. The Department of Labor, the Civil Service Commission, the Equal Employment Opportunity Commission, and many other offices and agencies are committed to assuring equal employment opportunities for all persons. They will protect you. A case may be taken to court if the other processes do not yield satisfactory results. You may hire your own lawyer, or if you cannot afford one, the court may appoint one for you. It is unlawful for an employer, union, or employment agency to punish you or any witness for attempting to present the facts in a case. YOUR CIVIL RIGHTS UNDER THE WORKFORCE INNOVATION OPPORTUNITY ACT Santa Ana Local Workforce Development Area 801 W. Civic Center Drive, Suite 200 Santa Ana, CA 92701 (714)565-2600 B, Criminal Complaints In accordance with the WIOA and the implementing code of Federal section 667.600.... Federal handling of criminal complaints and report fraud, abuse and other criminal activity. All information and complaints involving fraud, abuse or other criminal activity shall be reported directly and immediately to the City of Santa Ana and the Secretary of Labor." II. General Procedures for Handling Non -Criminal Violations of the Act The following procedure is promulgated to meet the requirements of Title 20, of the Code of Federal Regulations, Section 186 through 188 of the WIOA regulations, and Section 181 of the Act (Public Law 105.200: 29 U.S. Code Sec. 2931 et seq.) at the State and LWDA level for the receipt, investigation, hearing, and resolution of complaints by WIOA participants, sub 6 EXHIBIT H recipients, applicants for participation, or financial assistance, labor unions, community based organizations, or any other persons. These procedures provide for resolution of non -criminal complaints arising from the operation of the Santa Ana LWDA. A complaint is defined here as a written expression by a party alleging a violation of the Act, regulations promulgated under the Act, recipient grants, sub agreements, or other specific agreements under the Act, including terms and conditions of employment of such participants in employment training programs. All complaints, amendments and withdrawals shall be in writing. These procedures are intended to resolve matters which concern policies, procedures or action(s) arising in connection with WIOA programs operated by each LWDA grant recipient and sub recipient under the Act. These procedures shall not be construed as affecting any other available legal remedy outside of the WIOA complaint process (i.e., disputes regarding terms and conditions of employment of any employee who is not a participant), either separately or simultaneously, that a person may wish to pursue in the resolution of a non-WIOA complaint. Also, these procedures do not restrict the LWDA grant recipient staff in carrying out informal discussion Procedures do not restrict the LWDA grant recipient staff in carrying out informal discussion and resolution of any problems outside of and without resort to the formal complaint procedure. A. The following principles and rules apply to all complaints at all steps of the complaint procedures: 1. All complaints must be made in writing within 180 days of the alleged occurrence, except complaints alleging fraud or criminal activity. 2. All persons filing a complaint shall be free from restraint, coercion, reprisal, or discrimination. Good faith efforts shall be made to informally resolve the complaint prior to the scheduled hearing. Complainants have the right to withdraw their complaints (in writing) at any time prior to the hearing. A complainant may amend his/her complaint to correct technical deficiencies but not to add issues. 3. Complainants shall have the right to be represented at their own expense by person(s) of their choosing at all levels of the complaint process. 4. Upon enrollment into employment or training, participants shall be provided with a written description of these procedures, including notification of their right to file complaints and instructions for filing. An employer of participants, including private -for -profit employers of participants, may use this or other complaint resolution procedures so long as the participant is informed of the complaint resolution procedure they are to follow and the time frames governing review of complaints are met. EXHIBIT H A "participant", within the meaning of these procedures, is an individual who receives employment -training services under a program funded by Santa Ana LWDA. The Complaint Resolution Procedures contained herein (or the alternative procedures which an employer may use) shall be available to participants to resolve disputes regarding items and conditions of employment of such participants in employment training programs. However, such procedures shall not be used to resolve disputes reaardina terms and conditions of employment of any employee who is not a 5. If a complaint does not receive a decision at the LWDA grant recipient level within 60 days of filing the complaint or receives an unsatisfactory decision, the complainant then has a right to request a review of the complaint by the Governor. 6. Complainants must initially file and exhaust LWDA grant recipient/hearing procedures prior to appealing to the State except where the State determines that the LWDA grant recipient's procedures are not in compliance with the State's procedures. III. Procedures for Handling Complaints at the LWDA Level A. Receipt Complaints Pursuant to the WIOA regulations found at 20 CFR, Section 683.600, the LWDA administrative entities have the responsibility to conduct hearings and resolve complaints made by individuals about the administration of programs in the LWDA. "LWDA level" encompasses LWDA administrative entity and employers to which the administrative entity has delegated the complaint resolution process. The following comprise the guidelines for resolving issues arising in connection with WIOA programs operated by the Santa Ana LWDA including resolutions of complaints arising from actions, such as audit disallowances or the imposition of sanctions taken by the Governor with respect to audit findings, investigations or monitoring reports. 1. Form and Filing of Compliant Official filing date of the compliant is the date the written complaint is received. The filing of the complaint with the Santa Ana LWDA Equal Employment Opportunity Officer shall be considered as a request for hearing and a decision must be issued within 60 days. The complaint must be in writing and must be signed and dated. The complaint should also contain the following information: a. Full name, telephone number, if any, and mailing address of the complainant; b. Full name, telephone number, and mailing address of the agency involved (respondent); c. Clear and concise statement of facts including dates constituting alleged violation; What provisions under the Act, regulations, grant or other agreements under the Act, are believed to have been violated; EXHIBIT H e. Remedy sought by the complainant; and f. If the complainant is a private or public entity or corporation, and not a natural person, the filing of the complaint must be duly authorized by the governing body of such entity or corporation. The absence of any of the requested information shall not be a basis for dismissing the complaint. A copy of the complaint must be sent to the respondent and both parties notified of the opportunity for an informal resolution. At each step of the complaint process, the complainant must be notified in writing of the next procedural step. 2. Informal Conference Informal conferences will be utilized by the Santa Ana LWDA to resolve complaints; however, such informal conferences shall not extend the time within which a decision must be issued after receipt of a complaint. Attempts at informal resolution will commence with two (2) weeks of the date of filing of the complaint. a. The EEO Officer will review the case and ascertain facts prior to the conference so that appropriate resolution can take place at the time of this meeting whenever possible. b. Although the complainant should be encouraged to attend this conference, his/her failure to do so should not preclude his/her right to request a hearing on the matter. c. If mutually satisfactory resolution results and the Santa Ana LWDA concurs, the EEO Officer will write a brief report for the file stating the issues and resolution. The matter shall then be considered closed. d. If resolution does not result, the complainant shall be provided the necessary information and assistance to request a hearing if he/she so desires. 3. Request for Hearing a. As in the case of the complaint, the request for a hearing should be put in writing and be filed in person or by mail. A governing board resolution of authorization to appeal should also be submitted when appropriate. The request should be filled with: Daniel Durham Sr. Personnel Analyst — EEO Officer 20 Civic Center Drive, M-24 Santa Ana, CA 92701 (714)647-5330 EXHIBIT H b. A hearing will be scheduled by the EEO Officer within thirty (30) days of the date of filing of the complaint. 4. Notice of Hearing Upon receipt of the request for hearing, the complainant and the respondent will be notified in writing of the hearing ten (10) calendar days prior to the date of the hearing. The ten-day notice may be shortened with the written consent of the parties. A decision will be issued by the Santa Ana LWDA within sixty (60) days of the date of filing of the complaint. The hearing notice shall be in writing and contain the following information: a. The date of notice, name of the complainant, and the name of the party against whom the complaint is filed. b, The date, time and place of hearing before an impartial hearing officer. c. A statement(s) of the alleged violation(s) d. Advise as to where information or assistance may be obtained, and the name, address, and telephone number of the Santa Ana LWDA Equal Employment Opportunities (EEO) Officer who can answer inquiries. B. Conduct of Hearing The hearing shall be conducted in an informal manner with strict rules of evidence not applicable. Unnecessary technicalities should be avoided. It should provide the flexibility to enable adjustment to the circumstances presented. 1. The hearing officer shall have complete independence to obtain facts and make decisions. The hearing officer shall be in a position to render impartial decisions and thus should not be subordinate to the Santa Ana LWDA or its sub recipients. The hearing officer will be selected from a list of names on file with the EEO Officer. 2. Full regard must be given to the requirements of due process to insure a fair and impartial hearing. The hearing office designated by the EEO Officer to function in a quasi-judicial capacity should begin the hearing by summarizing the record and the issue and should explain the manner in which the hearing will be conducted, making sure that everyone involved understands the proceedings. Such explanations should be adapted to the needs of the specific situation. The hearing officer might take testimony under oath or affirmation to give some assurance of veracity to the hearing. so EXHIBIT H 4. The burden of proof should be reasonable and flexible, dependent upon the circumstances of the case involved. The hearing officer determines the order of proof. Generally, the party making the complaint has the obligation of establishing his or her case and should be examined first. 5. The party involved should have the right to be represented (at their own expense) if he/she so desires. Other he/she is limited to his/her own abilities and those to the hearing officer in obtaining testimony in the case. 6. It is important that the hearing officer obtain the fullest information for the record. If the parties involved, or their representatives, do not know how to ask the right or pertinent questions in pursuing their right to due process, it shall be necessary for the hearing officer to step in to have all the materials and relevant facts elicited. 7. The practice in informal hearings is generally not to apply strict rules of evidence in obtaining facts. However, the quantity of evidence required to support a decision on an issue should be sufficiently credible that the state (or other appropriate agency), upon reviewing the decision, would conclude that the decision is supported by substantial evidence. 8. The hearing officer should attempt to negotiate a resolution of the issue at any time prior to the conclusion of the hearing. 9. Within ten (10) days of the conclusion of the hearing, the hearing officer will issue a recommended decision to the LWDA for final determination. The recommended decision shall be in writing and may be accepted, rejected or modified by the Santa Ana Workforce Development Board. C. Issuance of Decision Within sixty (60) calendar days of filing of the complaint, the Santa Ana LWDA shall issue a written decision to all parties by first class mail. The final decision shall contain the following information: 1. The name of the parties involved. 2. A statement of the alleged violation and issues related to the alleged violation. 3. A statement of the facts. 4. The decision and the reasons for the decision. 5. A statement of corrective action, if any, to be taken. 6. Notice of the right to request, within ten (10) calendar days of receipt of the decision, a review of the decision by the State Review Panel. 11 EXHIBIT H D. Record of Hearing An administrative file containing support documents on the complaint resolution process hearing conducted will be retained by the Santa Ana LWDA. The purpose of a record is to serve as substantiation of the process followed by the Santa Ana LWDA on the resolution of the issues and the results. This information would then be available for subsequent review in the event the matter is raised with the State. Such records must be retained for a three- year period after the grant has been officially closed out. The Santa Ana LWDA's written decision will be included in the record. Evidence received at the hearing, notes by the hearing officer, stenographer's notes and tape recordings may also be used. E. Establishment of Complaint Procedures In accordance with Section 683.600, each employing agency including private -for -profit employers of participants under the Act is required to establish a complaint procedure for resolving matters relating to the terms and conditions of employment. Employers may operate their own grievance system or may utilize the Santa Ana LWIDA's established procedures under Section 683.600. At a minimum these procedures must include: 1. Written notice, upon enrollment into employment training services, of the scope and availability of such procedures. Employer's grievance procedures shall be set forth in a written document and must meet the regulation mandate that a complaint will be resolved with sixty (60) days from the date the complaint was filed. A copy of employer's grievance procedure shall be provided to each participant upon enrollment in employment training. 2. Written notice, at the time the grievance is filed, of the procedures under which the grievance will be processed. 3. Written notification of the disposition of the grievance and a written decision shall be issued within thirty (30) days of the filing of the grievance unless a present and long established grievance specifically provides other limits; and 4. Written notification of the participant's right to request a review of the employer's decision by the Santa Ana LWDA and the State Review Panel in accordance with Section 683.600. IV. Procedures for Handling Complaints at the State Level Section 181 (c) of the Act and the WIOA regulations at 20 CFR, Section 683.600 (d) requires the Governor to establish a State Review process of complaints filed at the LWDA grant recipient level and of complaints initially filed at the State level. Appeals of decisions issued at the LWDA level including audit disallowances and sanctions shall be reviewed by the State Review Panel. The.State Review Panel shall review the record 12 EXHIBIT H established at the LWDA level and shall issue a decision based on the information contained therein. Complaints which may be initially filed at the State level will be heard by an independent hearing officer designated by the State Workforce Investment Division (WID). The hearing officer shall conduct a hearing and issue a recommended decision to the State Panel. The recommended decision shall be in writing and may be accepted, rejected or modified by the State Review Panel. A. Form and Filing of Complaint. 1. Request for State Review of LWDA Level Decisions On receipt of a complainant's request for review because of an unsatisfactory decision, the State shall provide for an independent state review. 2. Filing of Requests for State Review The State Review Panel shall review all LWDA level decisions when a request for review is filed within 10 days of receipt of the adverse decision. Such requests must be filed in writing with the Chief of the WID Office. The request for review should contain the following information: a. Full name, address, and telephone number of the party requesting the review b. Full name, address, and telephone number of the other party c. A copy of the decision d. Brief statement of reasons for review or the section of the LWDA decision to be reviewed including regulatory and statutory citations e. A statement of the relief sought. 3. Complainant Responsibility It is the responsibility of the complainant to include in the request for review a written statement setting forth the facts presented at the LWDA hearing which support the requested relief. The Chief, WID, shall mail a copy of the request for review to the other party and to the LWDA. It shall be the responsibility of the LWDA to submit the complete record including a typed record of the hearing to the Chief, WID, within ten (10) days. B. Conduct of Hearings. 1. Request for Hearing at the State Level 13 EXHIBIT H If no decision has been issued at the LWDA level or the State has determined an audit disallowance or imposed sanctions, the complainant may request a hearing. The hearing officer will then issue a recommended decision to the State's Review Panel for final determination. 2. Filing for Request for Review The request for a State hearing shall be filed within ten (10) days after LWDA should have issued a decision or ten (10) days after the issuance of the audit disallowance or sanction. The request shall be filed directly with the Chief of the WID in writing and should include the following: a. Full name, address, and telephone number of the LWDA b. Name, address, and telephone number of the LWDA C. Copies of complaints made at LWDA level from which no decisions were issued or sanctions and imposed. d. A statement of basis for the request for hearing. 3. Evidentiary Hearing Upon receipt of the request for a State level hearing, a hearing before a designated hearing officer will be scheduled. The hearing will be recorded mechanically or by court reporter. Both parties concerned will have the opportunity to present oral and written testimony under oath, to call and question witnesses in support of his/her position, to present oral and/or written arguments, to examine records and documents relevant to the issue(s), and to be represented. The hearing officer shall issue a written decision, which shall be forwarded to the State Review Panel for final determination. The State Review Panel may accept, reject or modify this recommendation. The decision of the State Review Panel is final except for audit disallowances, which must be approved by the Secretary of Labor C. State Review Panel The State Review Panel will consist of a panel of three representatives from the Employment Development Department: one from the Legal Offices, one from the WID, and one from the Director's office. The panel will issue a written decision, which will be sent to the appropriate parties within thirty (30) days of receipt of the request for State review. 14 EXHIBIT H Decisions issued by this panel, under the authority of the Governor, are final. D. Issuance of State Review Decision. The State review will be limited to violations of the WIOA, implementing WIOA regulations or the grant agreement. This review shall be limited to the record established at the LWDA hearing. V. Procedures for Handling Discrimination Complaints by Participants. A. Complaints on the basis of race, color, or national origin, age, sex, religion, political affiliation or belief, retaliation, and citizenship, where appropriate, must be filed within 180 days of the alleged occurrence. 1. It is the responsibility of the Santa Ana LWDA's Equal Employment Opportunity (EEO) Officer to determine jurisdiction and to make the complainant aware of and provide assistance in filing a complaint in accordance with the Santa Ana LWDA's procedure under Section II (A). ss EXHIBIT H No later than 180 days of alleged discrimination Within 10 days of receipt of unsatisfactory decision or 10 days from date LWDA decision should have been issued. Handling of complaints filed at LWDA level arising in connection with WlOA programs operated by LWDAs Informal Resolution Process Unsatisfactory Decision or LWDA Decision not issued within 60 days Request for State Review Governor's Decision issued by State Review Panel If no decision issued by State Review Panel Appeal to DOL 16 EXHIBIT H 2. In cases where areas of authority overlap, it is the responsibility of the EEO Officer to advise the complainant of the existence of State, Federal and other proper action agencies, which may also have a bearing. 3. Complainants alleging discrimination under this part will be made aware of their right to file directly with the Office of Civil Rights (OCR), U.S. Department of Labor and applicable procedures. 4. Complainants must file their complaint directly with: Daniel Durham Sr. Personnel Analyst — EEO Officer 20 Civic Center Drive, M-24 Santa Ana, CA 92701 (714) 647-5330 VI. Procedures for Handling Disability Complaints by Participants Complaints alleging discrimination on the basis of disability will be filed and processed under the Department of Labor regulations implementing Section 504 of the Rehabilitation Act of 1973 at 29 Code of Federal Regulations Section 32. 1. Complaints must exhaust the Santa Ana LWDA's informal resolution procedures before filing their complaint with OCR. 2. Complainants will be made aware of the 180 days requirement in which to file his/her complaint. A. Procedures at the LWDA Level The complainant shall file his/her complaint directly with the Santa Ana LWDA. Upon receipt of the complaint, the EEO Officer shall investigate and gather information concerning the complaint. 2. An informal conference will be held with the parties concerned in an effort to resolve the issue(s). The complainant has the right to be present and may be represented during the conference. 3. The Santa Ana LWDA shall issue in writing its decision to the complainant no later than thirty (30) days after the filing of the complaint. B. Procedures at the State Level 1. The complainant may appeal to the State if he/she is not satisfied with the decision of the Santa Ana LWDA. 17 EXHIBIT H 2. The Complainant must file his/her appeal as a request for review directly with the Chief WID within ten (10) calendar days after the receipt of the Santa Ana LWDA's decision. 3. The Chief-WID, shall issue a decision no later than thirty (30) calendar days after receipt of the request for review. 4. After the complainant has received a decision or no decision has been received from the Director of Employment Development Department (on behalf of the Governor), the complainant has the right to appeal his/her complaint within thirty (30) calendar days to the Office of Civil Rights (OCR) with the Department of Labor. 18 EXHIBIT H No later than 180 days of alleged discrimination Filed within 30 days of LWDA/State Decision or 90 days from date of Initial filing of complaints Filing of complaint on the basis of Disability with LWDA Informal Resolution If no resolution reached o Request for Hearing Notice of Hearing Hearing Conducted LWDA Decision Unsatisfactory Decision or No Decision State Review Governor's Decision Appeal to Assistant Secretary Department of Labor 19 EXHIBIT H Day 1 Day145 Day 60 Days GLOSSARY OF WIOA TERM AGE DISCRIMINATION ACT — A law passed by Congress in 1975 which prohibits discrimination on the basis of age by any program or activity receiving Federal Funds. APPLICANT — An individual who applies to a subrecipient or contract for services provided under WIOA and who has not yet transitioned to the status of participant. ASSESSMENT — Services designed to determine each participant's employability, aptitudes, abilities and interests and to develop a plan to achieve the participant's employment and related goals; also to identify the available employment and traning activities appropriate for the participant. Testing and counseling may also be used during assessment process. CHARGING PARTY (CM, COMPLAINANT GRIEVANT OR AGGRIEVED PERSON — The person who charges that he/she has been discriminated against under Department of Justice nondiscrimination and civil rights regulations and/or guidelines. DISCRIMINATION — In general, a failure to treat all equally, whether intentional or unintentional; the effect of an action, policy or practice which selects an individual or class of persons to receive unequal treatment. ELIGIBLE NON -CITIZEN — Lawfully admitted permanent resident, aliens, lawfully admitted refugees, and parolees and other individuals authorized by the Attorney General to work in the United States. EMPLOYER — An employer subject to the provisions of the Civil Rights Act of 1964, as amended, including state and local governments and any Federal agency subjects to the provisions of Section 717 of the Civil Rights Act, as amended; and any Federal contractor or subcontractor covered by executive Order 11246, as amended. GRIEVANCE — An allegation that something imposes an illegal obligation or burden or denies some equitable or legal right, or causes injustice . INDIVIDUAL WITH A DISABILITY — Any individual who has a physical or mental disability that constitutes or results in a substantial challenge to employment. INTAKE — Includes screening to determine eligibility; to select from eligible applicants those individuals who are most in need and can benefit from program services; to complete procedural requirements necessary to enroll an individual into the program and to refer those not enrolled to other programs. JOINT COMPLAINT — A complaint of employment discrimination covered by Title VII or the Equal Pay Act and by Title VI or Title IX. Individual "joint complaints" are normally investigated by EEOC unless OCR has a compelling reason to investigate. "Joint complaints" alleging discrimination in employment and other practices and pattern or practice "joint complaints" are normally investigated by OCR. 20 EXHIBIT H JURISDICTION — Authority to investigate and resolve complaints against an institution subject to a law or statute which has been assigned to OCR for enforcement, i.e., Title VI, Title IX, etc, PARTICIPANT — Any applicant who has: (1) Been determined eligible for participation upon intake; and (2) Who is receiving subsidized employment, training or services (except post -termination services) funded under the Act, following intake, except for an individual who receives only outreach and/or intake and assessment services. 2s EXHIBIT H COMPLAINT HANDLING UNDER THE Workforce Innovation Opportunity Act Santa Ana Local Workforce Development Area Revised March 10, 2023 Table of Contents Information Regarding Complaints 3 A. Nondiscrimination and Equal Opportunity Complaints 3 1. Policy Statement 3 2. Civil Rights 3. Nondiscrimination laws under 0 19 4. How to File Your Complaint 5 B. Criminal Complai II. General Procedures for Handling Non -Criminal Violations of the Act 6 III. Procedures for Handling Complaints at the LWDA Level 8 IV. Procedures for Handling Complaints at the State V. Procedures for Handling Discrimination Complaints by Participants 15 VI. Procedures for Handling Disability Complaints by Participants 17 GLOSSARY OF WIOA TERMS 2 EXHIBIT H Information Regarding Complaints A. Nondiscrimination and Equal Opportunity Complaints 1. Policy Statement In carrying out the purpose of the Workforce Innovation Opportunity Act (WIOA), the City of Santa Ana Local Workforce Development Area (LWDA) will establish programs to prepare youth and unskilled adults for entry into the labor force and to afford job training to those individuals facing serious barriers to employment. Every effort will be made to provide services necessary for eligible individuals to obtain productive employment. In implementing WIOA, all contractors in the Santa Ana LWDA will foster equal opportunity and non-discrimination, as provided in State and Federal equal opportunity and non-discrimination laws including, but not limited to: • Title VI of the Civil Rights Act of 1964 • Title VII of the Civil Rights Act of 1964 • The Age Discrimination Act of 1975, as amended • Section 503 of the Rehabilitation Act of 1973 • Section 504 of the Rehabilitation Act of 1973 • Title IX of the Education Amendments of 1972 • Section 188 of the Workforce Innovation Opportunity Act of 2014 In keeping with our commitment, no individual shall be excluded from participation in, denied benefits of, subjected to discrimination under, or denied employment, in the administration or of in connection with any WIOA funded program because of race, color, religion, sex, national origin, age, disability, or political affiliation or belief. Participation in programs and activities financially assisted in whole or in part under WIOA shall be open to citizens and nationals of the United States, lawfully admitted permanent resident aliens, lawfully admitted refugee, parolees, and other individuals authorized by the Attorney General to work in the United States. No individual will be intimidated, threatened, coerced, or discriminated against because of filing a complaint, furnishing information, or assisting or participating in any manner in an investigation, compliance review, hearing or any other activity related to the administration of WIOA. EXHIBIT H Administration responsibility for this Equal Opportunity/Affirmative Action (EO/AA) Program is delegated to the Equal Employment Opportunity (EEO) Officer for the Santa Ana local Workforce Development Area. Equal opportunity and non- discrimination, however, will only be achieved through leadership and implementation of a viable Affirmative Action Equal Opportunity Program. 2. Civil Rights No one applying for or enrolled in the Workforce Innovation Opportunity Act (WIOA) programs may be discriminated against because of race, color, creed, disability, national origin, sex, age, political affiliation, or beliefs. This means that — for any of the characteristics listed above: • You may not be denied the opportunity to enroll in WIOA. • No benefits or services may be denied you for discriminatory reasons. • You may not be segregated or treated any differently from other applicants or participants, while you are being registered, interviewed, counseled or tested; or while you are working or attending classes as part of the program. • You must be provided an equal chance to use all facilities available in the program. • Fair employment practices must be provided to all staff with regard to recruiting, hiring, transferring, promotions, training, compensation, benefits, layoff, and termination. You have the right to make a complaint if you feel you have been denied any of the above opportunities. You cannot in any way be penalized for filing a complaint. Your WIOA sponsor has established a mechanism for handling complaints and grievances. Your complaint must be filed within 180 days. All complaints will be handled confidentially. 3. Nondiscrimination Laws under WIOA Title VI of the Civil Rights Act of 1964 Prohibits discrimination on the basis of race, color, national origin, or religion. The Age Discrimination Act of 1975 Prohibits arbitrary discrimination against persons' age 40-70. The Rehabilitation Act of 1973 EXHIBIT H Prohibits discrimination based on disability. Title IX of the Education Amendments of 1972 Prohibits discrimination in any education or training program or activity receiving federal financial assistance. OTHER CIVIL RIGHTS LAWS: Title VII of the Civil Rights Acts of 1964 Prohibits discrimination in employment based on race, color, religion, sex, or national origin in all terms and conditions of employment and establishes the Equal Employment Opportunity Commission as the administrative agency. White House Executive Order no. 11246 as Amended by Executive Order No 11375 Creates the office of Federal Contract Compliance and prohibits discrimination based on race, color, sex, religion, or national origin. Department of Labor Secretary's Order no. 4-73 Prohibits discrimination based on sex. Equal Pay Act of 1963 Prohibits pay differential solely because of sex. Emergency Employment Act of 1971 Prohibits discrimination based on race, creed, national origin, political affiliation, or beliefs. 4. How to File Your Complaint a. Put your complaint in writing. b. Have it sworn to before a notary public, if possible. c. Provides details that tell what happened, where it happened and when it happened. d. Give the name and addresses of all persons who were present or who had anything to do with the matter. ...Complaints on the basis of race, color, or national origin, age, sex, religion, political affiliation or belief, retaliation and citizenship, must be filed within 180 days of the alleged occurrence directly with: EXHIBIT H Director Civil Rights Center U.S. Department of Labor, Room N-4123 200 Constitution Ave., NW Washington, D.C. 20210 Complaints on the basis of disability must be filed within 180 days of the alleged occurrence. These complaints must be filed directly with the WIOA administrative entity. The WIOA administrative entity shall issue a written decision within 30 days of the filing of the complaint. If the complaint is still unresolved, an appeal may be made to the Chief of State Workforce Investment Division Office. The Department of Labor, the Civil Service Commission, the Equal Employment Opportunity Commission, and many other offices and agencies are committed to assuring equal employment opportunities for all persons. They will protect you. A case may be taken to court if the other processes do not yield satisfactory results. You may hire your own lawyer, or if you cannot afford one, the court may appoint one for you. It is unlawful for an employer, union, or employment agency to punish you or any witness for attempting to present the facts in a case. YOUR CIVIL RIGHTS UNDER THE WORKFORCE INNOVATION OPPORTUNITY ACT Santa Ana Local Workforce Development Area 801 W. Civic Center Drive, Suite 200 Santa Ana, CA 92701 (714)565-2600 B. Criminal Complaints In accordance with the WIOA and the implementing code of Federal section 667.600.... Federal handling of criminal complaints and report fraud, abuse and other criminal activity. "All information and complaints involving fraud, abuse or other criminal activity shall be reported directly and immediately to the City of Santa Ana and the Secretary of Labor." II. General Procedures for Handling Non -Criminal Violations of the Act The following procedure is promulgated to meet the requirements of Title 20, of the Code of Federal Regulations, Section 186 through 188 of the WIOA regulations, and Section 181 of the Act (Public Law 105.200: 29 U.S. Code Sec. 2931 et seq.) at the State and LWDA level for the receipt, investigation, hearing, and resolution of complaints by WIOA participants, sub EXHIBIT H recipients, applicants for participation, or financial assistance, labor unions, community based organizations, or any other persons. These procedures provide for resolution of non -criminal complaints arising from the operation of the Santa Ana LWDA. A complaint is defined here as a written expression by a party alleging a violation of the Act, regulations promulgated under the Act, recipient grants, sub agreements, or other specific agreements under the Act, including terms and conditions of employment of such participants in employment training programs. All complaints, amendments and withdrawals shall be in writing. These procedures are intended to resolve matters which concern policies, procedures or action(s) arising in connection with WIOA programs operated by each LWDA grant recipient and sub recipient under the Act. These procedures shall not be construed as affecting any other available legal remedy outside of the W IOA complaint process (i.e., disputes regarding terms and conditions of employment of any employee who is not a participant), either separately or simultaneously, that a person may wish to pursue in the resolution of a non-WIOA complaint. Also, these procedures do not restrict the LWDA grant recipient staff in carrying out informal discussion Procedures do not restrict the LWDA grant recipient staff in carrying out informal discussion and resolution of any problems outside of and without resort to the formal complaint procedure. A. The following principles and rules apply to all complaints at all steps of the complaint procedures: All complaints must be made in writing within 180 days of the alleged occurrence, except complaints alleging fraud or criminal activity. 2. All persons filing a complaint shall be free from restraint, coercion, reprisal, or discrimination. Good faith efforts shall be made to informally resolve the complaint prior to the scheduled hearing. Complainants have the right to withdraw their complaints (in writing) at any time prior to the hearing. A complainant may amend his/her complaint to correct technical deficiencies but not to add issues. 3. Complainants shall have the right to be represented at their own expense by person(s) of their choosing at all levels of the complaint process. 4. Upon enrollment into employment or training, participants shall be provided with a written description of these procedures, including notification of their right to file complaints and instructions for filing. An employer of participants, including private -for -profit employers of participants, may use this or other complaint resolution procedures so long as the participant is informed of the complaint resolution procedure they are to follow and the time frames governing review of complaints are met. EXHIBIT H A "participant", within the meaning of these procedures, is an individual who receives employment -training services under a program funded by Santa Ana LWDA. The Complaint Resolution Procedures contained herein (or the alternative procedures which an employer may use) shall be available to participants to resolve disputes regarding items and conditions of employment of such participants in employment training programs. However, such procedures shall not be used to resolve disputes regarding terms and conditions of employment of any employee who is not a participant, as defined herein. 5. If a complaint does not receive a decision at the LWDA grant recipient level Within 60 days of filing the complaint or receives an unsatisfactory decision, the complainant then has a right to request a review of the complaint by the Governor. 6. Complainants must initially file and exhaust LWDA grant recipient/hearing procedures prior to appealing to the State except where the State determines that the LWDA grant recipient's procedures are not in compliance with the State's procedures. III. Procedures for Handling Complaints at the LWDA Level A. Receipt Complaints Pursuant to the WIOA regulations found at 20 CFR, Section 683.600, the LWDA administrative entities have the responsibility to conduct hearings and resolve complaints made by individuals about the administration of programs in the LWDA. "LWDA level" encompasses LWDA administrative entity and employers to which the administrative entity has delegated the complaint resolution process. The following comprise the guidelines for resolving issues arising in connection with WIOA programs operated by the Santa Ana LWDA including resolutions of complaints arising from actions, such as audit disallowances or the imposition of sanctions taken by the Governor with respect to audit findings, investigations or monitoring reports. 1. Form and Filing of Compliant Official filing date of the compliant is the date the written complaint is received. The filing of the complaint with the Santa Ana LWDA Equal Employment Opportunity Officer shall be considered as a request for hearing and a decision must be issued within 60 days. The complaint must be in writing and must be signed and dated. The complaint should also contain the following information: a. Full name, telephone number, if any, and mailing address of the complainant; b. Full name, telephone number, and mailing address of the agency involved (respondent); c. Clear and concise statement of facts including dates constituting alleged violation; d. What provisions under the Act, regulations, grant or other agreements under the Act, are believed to have been violated; EXHIBIT H e. Remedy sought by the complainant; and If the complainant is a private or public entity or corporation, and not a natural person, the filing of the complaint must be duly authorized by the governing body of such entity or corporation. The absence of any of the requested information shall not be a basis for dismissing the complaint. A copy of the complaint must be sent to the respondent and both parties notified of the opportunity for an informal resolution. At each step of the complaint process, the complainant must be notified in writing of the next procedural step. 2. Informal Conference Informal conferences will be utilized by the Santa Ana LWDA to resolve complaints; however, such informal conferences shall not extend the time within which a decision must be issued after receipt of a complaint. Attempts at informal resolution will commence with two (2) weeks of the date of filing of the complaint. a. The EEO Officer will review the case and ascertain facts prior to the conference so that appropriate resolution can take place at the time of this meeting whenever possible. Although the complainant should be encouraged to attend this conference, his/her failure to do so should not preclude his/her right to request a hearing on the matter. c. If mutually satisfactory resolution results and the Santa Ana LWDA concurs, the EEO Officer will write a brief report for the file stating the issues and resolution. The matter shall then be considered closed. d. If resolution does not result, the complainant shall be provided the necessary information and assistance to request a hearing if he/she so desires. 3. Request for Hearing a. As in the case of the complaint, the request for a hearing should be put in writing anc be filed in person or by mail. A governing board resolution of authorization to appeal should also be submitted when appropriate. The request should be filled with: Daniel Durham Sr. Personnel Analyst — EEO Officer 20 Civic Center Drive, M-24 Santa Ana, CA 92701 (714)647-5330 EXHIBIT H b. A hearing will be scheduled by the EEO Officer within thirty (30) days of the date of filing of the complaint. 4. Notice of Hearing Upon receipt of the request for hearing, the complainant and the respondent will be notified in writing of the hearing ten (10) calendar days prior to the date of the hearing. The ten-day notice may be shortened with the written consent of the parties. A decision will be issued by the Santa Ana LWDA within sixty (60) days of the date of filing of the complaint. The hearing notice shall be in writing and contain the following information: a. The date of notice, name of the complainant, and the name of the party against whom the complaint is filed. b. The date, time and place of hearing before an impartial hearing officer. c. A statement(s) of the alleged violation(s) d. Advise as to where information or assistance may be obtained, and the name, address, and telephone number of the Santa Ana LWDA Equal Employment Opportunities (EEO) Officer who can answer inquiries. B. Conduct of Hearing The hearing shall be conducted in an informal manner with strict rules of evidence not applicable. Unnecessary technicalities should be avoided. It should provide the flexibility to enable adjustment to the circumstances presented. 1. The hearing officer shall have complete independence to obtain facts and make decisions. The hearing officer shall be in a position to render impartial decisions and thus should not be subordinate to the Santa Ana LWDA or its sub recipients. The hearing officer will be selected from a list of names on file with the EEO Officer. Full regard must be given to the requirements of due process to insure a fair and impartial hearing. 3. The hearing office designated by the EEO Officer to function in a quasi-judicial capacity should begin the hearing by summarizing the record and the issue and should explain the manner in which the hearing will be conducted, making sure that everyone involved understands the proceedings. Such explanations should be adapted to the needs of the specific situation. The hearing officer might take testimony under oath or affirmation to give some assurance of veracity to the hearing. so EXHIBIT H 4. The burden of proof should be reasonable and flexible, dependent upon the circumstances of the case involved. The hearing officer determines the order of proof. Generally, the party making the complaint has the obligation of establishing his or her case and should be examined first. 5. The party involved should have the right to be represented (at their own expense) if he/she so desires. Other he/she is limited to his/her own abilities and those to the hearing officer in obtaining testimony in the case. 6. It is important that the hearing officer obtain the fullest information for the record. If the parties involved, or their representatives, do not know how to ask the right or pertinent questions in pursuing their right to due process, it shall be necessary for the hearing officer to step in to have all the materials and relevant facts elicited. 7. The practice in informal hearings is generally not to apply strict rules of evidence in obtaining facts. However, the quantity of evidence required to support a decision on an issue should be sufficiently credible that the state (or other appropriate agency), upon reviewing the decision, would conclude that the decision is supported by substantial evidence. The hearing officer should attempt to negotiate a resolution of the issue at any time prior to the conclusion of the hearing. Within ten (10) days of the conclusion of the hearing, the hearing officer will issue a recommended decision to the LWDA for final determination. The recommended decision shall be in writing and may be accepted, rejected or modified by the Santa Ana Workforce Development Board. C. Issuance of Decision Within sixty (60) calendar days of filing of the complaint, the Santa Ana LWDA shall issue a written decision to all parties by first class mail. The final decision shall contain the following information: 1. The name of the parties involved. 2. A statement of the alleged violation and issues related to the alleged violation. 3. A statement of the facts. 4. The decision and the reasons for the decision. 5. A statement of corrective action, if any, to be taken. 6. Notice of the right to request, within ten (10) calendar days of receipt of the decision, a review of the decision by the State Review Panel. 11 EXHIBIT H D. Record of Hearing An administrative file containing support documents on the complaint resolution process hearing conducted will be retained by the Santa Ana LWDA. The purpose of a record is to serve as substantiation of the process followed by the Santa Ana LWDA on the resolution of the issues and the results. This information would then be available for subsequent review in the event the matter is raised with the State. Such records must be retained for a three- year period after the grant has been officially closed out. The Santa Ana LWDA's written decision will be included in the record. Evidence received at the hearing, notes by the hearing officer, stenographer's notes and tape recordings may also be used. E. Establishment of Complaint Procedures In accordance with Section 683.600, each employing agency including private -for -profit employers of participants under the Act is required to establish a complaint procedure for resolving matters relating to the terms and conditions of employment. Employers may operate their own grievance system or may utilize the Santa Ana LWIDA's established procedures under Section 683.600. At a minimum these procedures must include: Written notice, upon enrollment into employment training services, of the scope and availability of such procedures. Employer's grievance procedures shall be set forth in a written document and must meet the regulation mandate that a complaint will be resolved with sixty (60) days from the date the complaint was filed. A copy of employer's grievance procedure shall be provided to each participant upon enrollment in employment training. 2. Written notice, at the time the grievance is filed, of the procedures under which the grievance will be processed. 3. Written notification of the disposition of the grievance and a written decision shall be issued within thirty (30) days of the filing of the grievance unless a present and long established grievance specifically provides other limits; and 4. Written notification of the participant's right to request a review of the employer's decision by the Santa Ana LWDA and the State Review Panel in accordance with Section 683.600. IV. Procedures for Handling Complaints at the State Level Section 181 (c) of the Act and the WIOA regulations at 20 CFR, Section 683.600 (d) requires the Governor to establish a State Review process of complaints filed at the LWDA grant recipient level and of complaints initially filed at the State level. Appeals of decisions issued at the LWDA level including audit disallowances and sanctions shall be reviewed by the State Review Panel. The State Review Panel shall review the record 12 EXHIBIT H established at the LWDA level and shall issue a decision based on the information contained therein. Complaints which may be initially filed at the State level will be heard by an independent hearing officer designated by the State Workforce Investment Division (WID). The hearing officer shall conduct a hearing and issue a recommended decision to the State Panel. The recommended decision shall be in writing and may be accepted, rejected or modified by the State Review Panel. A. Form and Filing of Complaint. 1. Request for State Review of LWDA Level Decisions On receipt of a complainant's request for review because of an unsatisfactory decision, the State shall provide for an independent state review. 2. Filing of Requests for State Review The State Review Panel shall review all LWDA level decisions when a request for review is filed within 10 days of receipt of the adverse decision. Such requests must be filed in writing with the Chief of the WID Office. The request for review should contain the following information: a. Full name, address, and telephone number of the party requesting the review b. Full name, address, and telephone number of the other party c. A copy of the decision d. Brief statement of reasons for review or the section of the LWDA decision to be reviewed including regulatory and statutory citations e. A statement of the relief sought. 3. Complainant Responsibility It is the responsibility of the complainant to include in the request for review a written statement setting forth the facts presented at the LWDA hearing which support the requested relief. The Chief, WID, shall mail a copy of the request for review to the other party and to the LWDA. It shall be the responsibility of the LWDA to submit the complete record including a typed record of the hearing to the Chief, WID, within ten (10) days. B. Conduct of Hearings. 1. Request for Hearing at the State Level 13 EXHIBIT H If no decision has been issued at the LWDA level or the State has determined an audit disallowance or imposed sanctions, the complainant may request a hearing. The hearing officer will then issue a recommended decision to the State's Review Panel for final determination. 2. Filing for Request for Review The request for a State hearing shall be filed within ten (10) days after LWDA should have issued a decision or ten (10) days after the issuance of the audit disallowance or sanction. The request shall be filed directly with the Chief of the WID in writing and should include the following: a. Full name, address, and telephone number of the LWDA b. Name, address, and telephone number of the LWDA C. Copies of complaints made at LWDA level from which no decisions were issued or sanctions and imposed. d. A statement of basis for the request for hearing. 3. Evidentiary Hearing Upon receipt of the request for a State level hearing, a hearing before a designated hearing officer will be scheduled. The hearing will be recorded mechanically or by court reporter. Both parties concerned will have the opportunity to present oral and written testimony under oath, to call and question witnesses in support of his/her position, to present oral and/or written arguments, to examine records and documents relevant to the issue(s), and to be represented. The hearing officer shall issue a written decision, which shall be forwarded to the State Review Panel for final determination. The State Review Panel may accept, reject or modify this recommendation. The decision of the State Review Panel is final except for audit disallowances, which must be approved by the Secretary of Labor C. State Review Panel The State Review Panel will consist of a panel of three representatives from the Employment Development Department: one from the Legal Offices, one from the WID, and one from the Director's office. The panel will issue a written decision, which will be sent to the appropriate parties within thirty (30) days of receipt of the request for State review. 14 EXHIBIT H In Decisions issued by this panel, under the authority of the Governor, are final. D. Issuance of State Review Decision. The State review will be limited to violations of the WIOA, implementing WIOA regulations or the grant agreement. This review shall be limited to the record established at the LWDA hearing. Procedures for Handling Discrimination Complaints by Participants. A. Complaints on the basis of race, color, or national origin, age, sex, religion, political affiliation or belief, retaliation, and citizenship, where appropriate, must be filed within 180 days of the alleged occurrence. 1. It is the responsibility of the Santa Ana LWDA's Equal Employment Opportunity (EEO) Officer to determine jurisdiction and to make the complainant aware of and provide assistance in filing a complaint in accordance with the Santa Ana LWDA's procedure under Section II (A). 15 EXHIBIT H r; PROCEDURES FORR, HANDLING NON=CRIMINAL COMPLAINTS No later than 180 days of alleged discrimination Within 10 days of receipt of unsatisfactory decision or 10 days from date LWDA decision should have been issued. Handling of complaints filed at LWDA level arising in connection with WIOA programs operated by LWDAs o Informal Resolution Process Unsatisfactory Decision or LWDA Decision not issued within 60 days Request for State Review w 0 0 0 N Governor's Decision issued by State Review Panel If no decision issued by State Review Panel Appeal to DOL 16 EXHIBIT H In cases where areas of authority overlap, it is the responsibility of the EEO Officer to advise the complainant of the existence of State, Federal and other proper action agencies, which may also have a bearing. Complainants alleging discrimination under this part will be made aware of their right to file directly with the Office of Civil Rights (OCR), U.S. Department of Labor and applicable procedures. 4. Complainants must file their complaint directly with: Daniel Durham Sr. Personnel Analyst — EEO Officer 20 Civic Center Drive, M-24 Santa Ana, CA 92701 (714)647-5330 Vl. Procedures for Handling Disability Complaints by Participants Complaints alleging discrimination on the basis of disability will be filed and processed under the Department of Labor regulations implementing Section 504 of the Rehabilitation Act of 1973 at 29 Code of Federal Regulations Section 32. 1. Complaints must exhaust the Santa Ana LWDA's informal resolution procedures before filing their complaint with OCR. 2. Complainants will be made aware of the 180 days requirement in which to file his/her complaint. A. Procedures at the LWDA Level The complainant shall file his/her complaint directly with the Santa Ana LWDA. Upon receipt of the complaint, the EEO Officer shall investigate and gather information concerning the complaint. 2. An informal conference will be held with the parties concerned in an effort to resolve the issue(s). The complainant has the right to be present and may be represented during the conference. 3. The Santa Ana LWDA shall issue in writing its decision to the complainant no later than thirty (30) days after the filing of the complaint. B. Procedures at the State Level 1. The complainant may appeal to the State if he/she is not satisfied with the decision of the Santa Ana LWDA. v EXHIBIT H 2. The Complainant must file his/her appeal as a request for review directly with the Chief WID within ten (10) calendar days after the receipt of the Santa Ana LWDA's decision. The Chief-WID, shall issue a decision no later than thirty (30) calendar days after receipt of the request for review. 4. After the complainant has received a decision or no decision has been received from the Director of Employment Development Department (on behalf of the Governor), the complainant has the right to appeal his/her complaint within thirty (30) calendar.days to the Office of Civil Rights (OCR) with the Department of Labor. 18 3UHM PROCEDURES FOR HANDLING COMPLAINTS ON BASES OF DISABILITY I No later than 180 days of alleged discrimination Filed within 30 days of LW DA/State Decision or 90 days from date of initial filing of complaints Filing of complaint on the basis of Disability with LWDA Informal Resolution If no resolution reached o Request for Hearing Notice of Hearing Hearing Conducted LWDA Decision Unsatisfactory Decision or No Decision o State Review Governor's Decision Appeal to Assistant Secretary Department of Labor Day 1 Day/45 Day 60 Days 19 EXHIBIT H GLOSSARY OF W IOA TERM AGE DISCRIMINATION ACT — A law passed by Congress in 1975 which prohibits discrimination on the basis of age by any program or activity receiving Federal Funds. APPLICANT — An individual who applies to a subrecipient or contract for services provided under WIOA and who has not yet transitioned to the status of participant. ASSESSMENT — Services designed to determine each participant's employability, aptitudes, abilities and interests and to develop a plan to achieve the participant's employment and related goals; also to identify the available employment and traning activities appropriate for the participant. Testing and counseling may also be used during assessment process. CHARGING PARTY (CP) COMPLAINANT, GRIEVANT, OR AGGRIEVED PERSON — The person who charges that he/she has been discriminated against under Department of Justice nondiscrimination and civil rights regulations and/or guidelines. DISCRIMINATION — In general, a failure to treat all equally, whether intentional or unintentional; the effect of an action, policy or practice which selects an individual or class of persons to receive unequal treatment. ELIGIBLE NON -CITIZEN — Lawfully admitted permanent resident, aliens, lawfully admitted refugees, and parolees and other individuals authorized by the Attorney General to work in the United States. EMPLOYER — An employer subject to the provisions of the Civil Rights Act of 1964, as amended, including state and local governments and any Federal agency subjects to the provisions of Section 717 of the Civil Rights Act, as amended; and any Federal contractor or subcontractor covered by executive Order 11246, as amended. GRIEVANCE —An allegation that something imposes an illegal obligation or burden or denies some equitable or legal right, or causes injustice . INDIVIDUAL WITH A DISABILITY — Any individual who has a physical or mental disability that constitutes or results in a substantial challenge to employment. INTAKE — Includes screening to determine eligibility; to select from eligible applicants those individuals who are most in need and can benefit from program services; to complete procedural requirements necessary to enroll an individual into the program and to refer those not enrolled to other programs. JOINT COMPLAINT — A complaint of employment discrimination covered by Title VII or the Equal Pay Act and by Title VI or Title IX. Individual "joint complaints" are normally investigated by EEOC unless OCR has a compelling reason to investigate. "Joint complaints" alleging discrimination in employment and other practices and pattern or practice "joint complaints" are normally investigated by OCR. 20 EXHIBIT H JURISDICTION — Authority to investigate and resolve complaints against an institution subject to a law or statute which has been assigned to OCR for enforcement, i.e., Title VI, Title IX, etc. PARTICIPANT — Any applicant who has: (1) Been determined eligible for participation upon intake; and (2) Who is receiving subsidized employment, training or services (except post -termination services) funded under the Act, following intake, except for an individual who receives only outreach and/or intake and assessment services. 2s EXHIBIT H Client#: 2002742 CONCOCCO ACORD.. CERTIFICATE OF LIABILITY INSURANCE DATE(MMIDD/YYYY) 6/02/2023 THIS CERTIFICATE IS ISSUED AS A MATTER OF INFORMATION ONLY AND CONFERS NO RIGHTS UPON THE CERTIFICATE HOLDER. THIS CERTIFICATE DOES NOT AFFIRMATIVELY OR NEGATIVELY AMEND, EXTEND OR ALTER THE COVERAGE AFFORDED BY THE POLICIES BELOW. THIS CERTIFICATE OF INSURANCE DOES NOT CONSTITUTE A CONTRACT BETWEEN THE ISSUING INSURER(S), AUTHORIZED REPRESENTATIVE OR PRODUCER, AND THE CERTIFICATE HOLDER. IMPORTANT: If the certificate holder is an ADDITIONAL INSURED, the pollcy(les) must have ADDITIONAL INSURED provisions or be -endorsed. If SUBROGATION IS WAIVED, subject to the terms and conditions of the policy, certain policies may require an endorsement. A statement on this certificate does not confer any rights to the certificate holder in lieu of such endorsement(s). PRODUCER CA TACT Chett Lambeth US[ Insurance Services LLC PHONE 602-2344104elback 2375 E. CamRd, Suite 250 LAIC, No Eat: AIC No: ...IL ADDRESS: chett.lambeth@usi.com Phoenix, AZ 85016 INSURER(SJ AFFORDING COVERAGE NAIC # INSURERA: TDC Specialty Insurance Company 34487 INSURED Concorde Career Colleges, Inc. INSURER B: Underwriters at Lloyd's London L0032 INSURER C : Lexington Insurance Company 19437 5800 INSURER D: Starstone Specialty Ins. Co. 44776 neerMiss on KS#60 Shawnee Mission, KS 66202 Vantage Risk INSURER E: 9 Specialty Insurance Coinpan 16275 INSURER F: COVERAGES toCK I IrIUA 1 E NUMBER: oevi Qlnal aIUMBEe. THIS IS TO CERTIFY THAT THE POLICIES OF INSURANCE LISTED BELOW HAVE BEEN ISSUED TO THE INSURED NAMED ABOVE FOR THE POLICY PERIOD INDICATED. NOTWITHSTANDING ANY REQUIREMENT, TERM OR CONDITION OF ANY CONTRACTOR OTHER DOCUMENT WITH RESPECT TO WHICH THIS CERTIFICATE MAY BE ISSUED OR MAY PERTAIN, THE INSURANCE AFFORDED BY THE POLICIES DESCRIBED HEREIN IS SUBJECT TO ALL THE TERMS, EXCLUSIONS AND CONDITIONS OF SUCH POLICIES. LIMITS SHOWN MAY HAVE BEEN REDUCED BY PAID CLAIMS. MRR TYPE OF INSURANCE ADDL IN War POLICY NUMBER POLICYEFF MMIDDIYYYY POLICY E%P MMIDD/YYYY LIMITS A COMMERCIAL GENERAL LIABILITY CLAIMS -MADE ❑X OCCUR x X MFP023412300 4/01/2023 04/01/2024 RRRENCE $1 000000 ppEAApIC1��tHAq0G00T PREMISES EaE1TUEnenca $50000 MED EXP (Any one emon) $ 5 000 PERSONAL&ADV INJURY $1 000,000 AGGREGATE LIMIT APPLIES PER: PRO- POLICY JECTPRO- X LOC GENERAL AGGREGATE $3,000 QQQ GEN'L PRODUCTS-COMPIOPAGG $1 000,000 OTHER: /.� AUTOMOBILE LIABILITY MFP023412300 4l01/2023 04107/2024 Ea accident SINGLE LIMIT 1,000,000 X ANY AUTO OWNED SCHEDULED AUTOS ONLY AUTOS AUTOS ONLY X NON OWNED AUTOS ONLY BODILY INJURY (Per person) $ BODILY INJURY (Per accident) $ PROPERTYDAMAGE Per accident $ B UMBRELLA LIAB X OCCUR W2E5F9230301 4/01/2023 04/01/202 EACH OCCURRENCE $S OOO OOQ AGGREGATE $'j 00Q 000 X EXCESS LIAB CLAIMS -MADE DED RETENTION$ $ WORKERS COMPENSATION AND EMPLOYERS' LIABILITY 0RICER/ EMBEER EXCLUDED?ECUTIVE YIN NIA PER OTH- I E.L. EACH ACCIDENT $ E,L. DISEASE - EA EMPLOYEE $ (Mandatory in NH) If yes, describe under DESCRIPTION OF OPERATIONS below E.L. DISEASE -POLICY LIMIT $ C 12nd D E Excess 3rd Excess 4th Excess 6798939 M78402231AHL P03HC0000033420 4/01/2023 4/01/2023 4101/2023 04/01/202 04/01/202 04/01/202 $5M Each Claim/$5M Agg $5M Each Claim/$5M Agg $5M Each Claiml$5M A go DESCRIPTION OF OPERATIONS I LOCATIONS / VEHICLES (ACORD 101, Additional Remarks Schedule, may be attached If more space Is required) Professional Liability - Insurer A - $1,000,000 Each Claim, $3,000,000 Aggregate - $5,000 Deductible (Each Claim) Retro Date: 4/1/1986 The General Liability policy includes an automatic Additional Insured endorsement that provides Additional Insured status to the Certificate Holder only when there is a written contract that requires such status, (See Attached Descriptions) Santa Ana WORK Center 801 West Civic Plaza #200 Santa Ana, CA 92701 SHOULD ANY OF THE ABOVE DESCRIBED POLICIES BE CANCELLED BEFORE THE EXPIRATION DATE THEREOF, NOTICE WILL BE DELIVERED IN ACCORDANCE WITH THE POLICY PROVISIONS. AUTHORIZED REPRESENTATIVE rcl 1BRA_9A1R Ar-tnpn CnRGnAATIna, nu.i-.a, ACORD 25 (2016103) 1 of 2 The ACORD name and logo are registered marks of ACORD #S40267142/M39650102 RZEZP DPSCRIPTIONS (Continued from Page 1) and Y with regard contains a special end orsement work performed on behalf of the named insured. The General Liability policy with "Primary and Noncontributory" wording, when required by written contract. The General Liability policy provides a Waiver of Subrogation when required by written contract. #S402671421M39660102 TDC SPECIALTY UNDERWRITERS The Doctors Company Group ENDORSEMENT NO. <#> ADDITIONAL INSURED ENDORSEMENT — PRIMARY AND NONCONTRIBUTORY (INSURING AGREEMENTS (A) AND (B)) This Endorsement, effective at 12:01 a.m. on 04/01/2023 forms part of Policy Number: MFP023412300 Issued to: Concorde Career Colleges, Inc. Issued by: TDC Specialty Insurance Company In consideration of the premium charged: (1) Solely for the purposes of the coverage afforded under INSURING AGREEMENTS (A) and (B) of this Policy, the term "insured," as defined in Section II DEFINITIONS of this Policy, is amended to include the entity(ies) (including its employees) or person(s) scheduled below with whom/which you have a written agreement to provide such entity(ies) or person(s) additional insured status under this Policy (each, an "Additional Insured"), but solely with respect to any liability imposed or sought to be imposed on such Additional Insured as a result of an act, error or omission of an original insured committed or allegedly committed subsequent to the execution of such agreement and during that period of time when you have agreed to provide the Additional Insured with such status under this Policy. (2) No coverage will be available under this Policy for that portion of damages or defense costs for any claim against an Additional Insured based solely upon the actual or alleged acts, errors or omissions of, or the actual or alleged independent or direct liability of, an Additional Insured. (3) With respect to any claim against an Additional Insured based upon both the acts, errors or omissions of the original insured and the acts, errors or omissions of an Additional Insured, we will pay: (a) defense costs incurred by such Additional Insured in connection with such claim; and (b) damages such Additional Insured is legally obligated to pay as a result of the acts, errors or omissions of the original insured, subject in all events to all other terms, conditions and exclusions of this Policy. No coverage will be available under this Policy for any damages such Additional Insured is obligated to pay as a result of its own acts, errors or omissions. (4) Solely with respect to defense costs resulting from any covered claim against an Additional Insured scheduled below who is insured under any other policy of insurance issued directly to such Additional Insured and that applies to such defense costs, it is understood and agreed that the coverage afforded under this Policy shall be primary to, and will not seek contribution from, such other insurance; provided, that: (a) the written agreement between you and the Additional Insured under which you agreed to provide such Additional Insured with additional insured status under this HPE-000047-04-18 Page 1 of 2 Policy requires that this Policy be primary to, and not seek contribution from, any other insurance issued directly to such Additional Insured; and (b) the amount, extent and scope of coverage available under this Policy to such Additional Insured will be no greater than the amount, extent and scope of indemnification available to such Additional Insured as agreed to by you in such agreement. (5) Section IV GENERAL CONDITIONS (L) of this Policy shall be deemed amended to the extent necessary to effect the purpose and intent of this endorsement. (6) It is understood and agreed that the Additional Insured(s) scheduled below shall share in the applicable Limits of Liability set forth in ITEMS 4.A. and 4.13. of the Declarations. SCHEDULE Additional Insured(s) : <Additionallnsured> All other terms, conditions and limitations of this Policy shall remain unchanged. EPE-000047-04-18 Page 2 of 2 TDC SPECIALTY UNDERWRITERS The Doctors Company Group ENDORSEMENT NO. <EN> WAIVER OF SUBROGATION ENDORSEMENT (INSURING AGREEMENTS (A) AND (B) ONLY) This Endorsement, effective at 12:01 a.m. on 04/01/2023 , forms part of Policy Number: MFP023412300 Issued to: Concorde Career Colleges, Inc. Issued by: TDC Specialty Insurance Company In consideration of the premium charged, solely with respect to any payment made under Section I INSURING AGREEMENTS (A) of this Policy or Section I INSURING AGREEMENTS (B) of this Policy, we agree to waive our right to pursue subrogation under Section IV GENERAL CONDITIONS (K) of this Policy. All other terms, conditions and limitations of this Policy shall remain unchanged. HPE-000048-07-16 Page I of I Barba, Sandy From: City of Santa Ana <certificate-request@ctrax.jdidata.com> Sent: Friday, June 30, 2023 2:15 PM To: Mcerbasi@concorde.edu; Goodson, Audrey; Chett.lambeth@usi.com Subject: Internal Notice of Compliance NOTICE OF COMPLIANCE CITY STAFF: PRINT THIS PAGE AND INCLUDE WITH AGREEMENT TO THE CLERIC OF THE COUNCIL Contractor Name: Concorde Career Colleges Inc Project A-2020-194-11 Number: Project Name: Agreement For Workforce Training - Concorde The Certificate of Insurance (COI) submitted indicates that the coverages are in compliance with the insurance requirements. No further action is required at this time. The compliant coverage(s) are: TYPE OF INSURANCE POLICY NUMBER GENERAL LIABILITY MFP023412300 1 I WORKERS COMPENSATION AND EMPLOYERS' U69K9383982351R LIABILITY Thank you, City of Santa Ana Risk Management Division in partnership with CTrax Plus Services Team 6/30/2023 5:14 PM EXPIRATION DATE COI DATE FILE NAME Concored 04/01/2024 03/31/2023 Career College 04012024.pdf j Concorde 04/01/2024 03/30/2023 Career College WC 04012024.pdf i Client#: 2002742 CONCOCCO ACORDTM CERTIFICATE OF LIABILITY INSURANCE DATE (MM/DD/YYYY) 1 4/09/2024 THIS CERTIFICATE IS ISSUED AS A MATTER OF INFORMATION ONLY AND CONFERS NO RIGHTS UPON THE CERTIFICATE HOLDER. THIS CERTIFICATE DOES NOT AFFIRMATIVELY OR NEGATIVELY AMEND, EXTEND OR ALTER THE COVERAGE AFFORDED BY THE POLICIES BELOW. THIS CERTIFICATE OF INSURANCE DOES NOT CONSTITUTE A CONTRACT BETWEEN THE ISSUING INSURER(S), AUTHORIZED REPRESENTATIVE OR PRODUCER, AND THE CERTIFICATE HOLDER. IMPORTANT: If the certificate holder is an ADDITIONAL INSURED, the policy(ies) must have ADDITIONAL INSURED provisions or be endorsed. If SUBROGATION IS WAIVED, subject to the terms and conditions of the policy, certain policies may require an endorsement. A statement on this certificate does not confer any rights to the certificate hol ' I n PRODUCER tj@y I Insurance ServiceAgee 5 m I dE-MAILS e d o Acev Ph i 80 Date: N ME: aLP Or CrO KS mnims., Ext : 602-374-1325 (A/C, No): , y or c oo s s' co INS APO G COVERAGE NAIC # 4NSURERA: TDC Specialty Insurance Company 34487 _ INSURED Concorde Career Colleges, Inc. 6701 W. 64th Street Overland Park, KS 66202 INSURER B : Lexington Insurance Company 19437 INSURER C : Underwriters at Lloyd's London L0032 Starstone Specialty Ins. Co. INSURER D : p Y 44776 an Vantage Risk Specialty Insurance Com an INSURER E: 9 P Y Comp 16275 F: Travelers Property Cas. Co. of America 125674 COVERAGES CERTIFICATE NUMBER: REVISION NUMBER: THIS IS TO CERTIFY THAT THE POLICIES OF INSURANCE LISTED BELOW HAVE BEEN ISSUED TO THE INSURED NAMED ABOVE FOR THE POLICY PERIOD INDICATED. NOTWITHSTANDING ANY REQUIREMENT, TERM OR CONDITION OF ANY CONTRACTOR OTHER DOCUMENT WITH RESPECT TO WHICH THIS CERTIFICATE MAY BE ISSUED OR MAY PERTAIN, THE INSURANCE AFFORDED BY THE POLICIES DESCRIBED HEREIN IS SUBJECT TO ALL THE TERMS, EXCLUSIONS AND CONDITIONS OF SUCH POLICIES. LIMITS SHOWN MAY HAVE BEEN REDUCED BY PAID CLAIMS. INSR LTR TYPE OF INSURANCE ADDLSUBR INSR WVD POLICY NUMBER POLICY EFF MM/DD/YYYY POLICY EXP MM/DD/YYYY LIMITS A X COMMERCIAL GENERAL LIABILITY X X MFP023412401 04/01/2024 04/01/2025 EACHOCCURRENCE $1,000,000 CLAIMS -MADE [* OCCUR PREMI6ESOEaoNcurrDence s50,000 X MED EXP (Any one person) $ 5,000 PD Ded:5,000 PERSONAL & ADV INJURY $1,000,000 GEN'L AGGREGATE LIMIT APPLIES PER: GENERAL AGGREGATE $3,000,000 PRO - POLICY JECT X LOC PRODUCTS -COMP/OP AGG $1,000,000 $ OTHER: A AUTOMOBILE LIABILITY MFP023412401 04/01/2024 04/01/202 COEaMBINED identSINGLE LIMIT acc 1r 000r 000 BODILY INJURY (Per person) $ ANY AUTO OWNED SCHEDULED AUTOS ONLY AUTOS BODILY INJURY (Per accident) $ PROPERTY DAMAGE Per accident $ X HIRED NON -OWNED AUTOS ONLY X AUTOS ONLY B UMBRELLA LIAB X 6798939 04/01/2024 04/01/202 EACH OCCURRENCE $5 OOO 000 X HOCCUR AGGREGATE s5,000,000 EXCESS LIAB CLAIMS -MADE DED RETENTION $ $ F F WORKERS COMPENSATION AND EMPLOYERS' LIABILITY ANY PROPRIETOR/PARTNER/EXECUTIVE Y / N OFFICER/MEMBER EXCLUDED? N (Mandatory in NH) N / A X X UBOX1333552351R MA & WI UBOX1376922351 K 10/01/2023 10/01/2023 10/01/2024 10/01/2024 X PER OTH- STATUTE ER E.L. EACH ACCIDENT $1,000,000 E.L. DISEASE - EA EMPLOYEE $1,000,000 Dyes, describe under D DESCRIPTION OF OPERATIONS below AIDS E.L. DISEASE -POLICY LIMIT $1 ,000 000 , C 2nd Excess W2E5F9240401 04/01/2024 04/01/202 $5M Each Claim/$5M Agg D 3rd Excess HLC0008983OP02 04/01/2024 04/01/202 $5M Each Claim/$5M Agg E 4th Excess P03HC0000033421 04/01/2024 04/01/202 $5M Each Claim/$5M Agg DESCRIPTION OF OPERATIONS / LOCATIONS / VEHICLES (ACORD 101, Additional Remarks Schedule, may be attached if more space is required) Professional Liability - Insurer A - $1,000,000 Each Claim, $3,000,000 Aggregate - $5,000 Deductible (Each Claim) Retro Date: 4/1/1986 The General Liability policy includes an automatic Additional Insured endorsement that provides Additional Insured status to the Certificate Holder only when there is a written contract that requires such status, (See Attached Descriptions) CERTIFICATE HOLDER CANCELLATION City of Santa Ana y SHOULD ANY OF THE ABOVE DESCRIBED POLICIES BE CANCELLED BEFORE THE EXPIRATION DATE THEREOF Risk Management Division ACCORDANCE WITH THE POLICY RiskMougmumtDi sIm 20 Civic Center Plazas E �, iaEVIEWED&PaPPROVmBY: Santa Ana, CA 92702 AUTHORIZED REPRESENTATIVE SI ff pe • 1" Risk Management Specialist © 1988-2015 ACOR ACORD 25 (2016/03) 1 of 2 The ACORD name and logo are registered marks of ACORD #S44384290/M44266174 TYCJ D SAGITTA 25.3 (2016/03) 2 of 2 #S44384290/M44266174 Underwritten by: TDC Specialty Insurance Company TDC Specialty Insurance Company 1500 K Street NW, Suite 1100 100 TDCGROUP Washington, DC 20005 Servicing Address: 29 Mill Street Unionville, CT 06085 ENDORSEMENT NO. 3 ADDITIONAL INSURED ENDORSEMENT - PRIMARY AND NONCONTRIBUTORY (INSURING AGREEMENTS (A) AND (B)) This Endorsement, effective at 12:01 a.m. on 04/01/2024, forms part of Policy Number: MFP-02341-24-01 Issued to: Concorde Career Colleges, Inc. Issued by: TDC Specialty Insurance Company In consideration of the premium charged: (1) Solely for the purposes of the coverage afforded under INSURING AGREEMENTS (A) and (B) of this Policy, the term "insured," as defined in Section II DEFINITIONS of this Policy, is amended to include the entity(ies) (including its employees) or person(s) scheduled below with whom/which you have a written agreement to provide such entity(ies) or person(s) additional insured status under this Policy (each, a "Scheduled Additional Insured"), but solely with respect to any liability imposed or sought to be imposed on such Scheduled Additional Insured as a result of an act, error or omission of an original insured committed or allegedly committed subsequent to the execution of such agreement and during that period of time when you have agreed to provide the Scheduled Additional Insured with such status under this Policy. (2) No coverage will be available under this Policy for that portion of damages or defense costs for any claim against a Scheduled Additional Insured based solely upon the actual or alleged acts, errors or omissions of, or the actual or alleged independent or direct liability of, a Scheduled Additional Insured. (3) With respect to any claim against a Scheduled Additional Insured based upon both the acts, errors or omissions of the original insured and the acts, errors or omissions of a Scheduled Additional Insured, we will pay: (a) defense costs incurred by such Scheduled Additional Insured in connection with such claim; and (b) damages such Scheduled Additional Insured is legally obligated to pay as a result of the acts, errors or omissions of the original insured, subject in all events to all other terms, conditions and exclusions of this Policy. No coverage will be available under this Policy for any damages such Scheduled Additional Insured is obligated to pay as a result of its own acts, errors or omissions. (4) Solely with respect to defense costs resulting from any covered claim against a Scheduled Additional Insured who is insured under any other policy of insurance issued directly to such Scheduled Additional Insured and that applies to such defense costs, it is understood and agreed that the coverage afforded under this Policy shall be primary to, and will not seek contribution from, such other insurance; provided, that: (a) the written agreement between you and the Scheduled Additional Insured under which you agreed to provide such Scheduled Additional Insured with additional insured status under this Policy requires that this Policy be primary to, and not seek contribution from, any other insurance issued directly to r„^'' a^'1o,a„'o11 Additional Insured; and Risk Mm&ger mtDMs1an F REVIEWED & APPROVED BY. HPE-000047-07-23 Page 1 of 2 Risk Management Specialist (b) the amount, extent and scope of coverage available under this Policy to such Scheduled Additional Insured will be no greater than the amount, extent and scope of indemnification available to such Scheduled Additional Insured as agreed to by you in such agreement. (5) Section IV GENERAL CONDITIONS (L) of this Policy shall be deemed amended to the extent necessary to effect the purpose and intent of this endorsement. (6) It is understood and agreed that the Scheduled Additional Insured(s) shall share in the applicable Limits of Liability set forth in ITEMS 4.A. and 4.13. of the Declarations. SCHEDULE Scheduled Additional Insured(s): When Required by Contract and/or written agreement Additional Premium charged for this endorsement: Included All other terms, conditions and limitations of this Policy shall remain unchanged. F Risk Management Division REVIEWED & APPROVED BY. — HPE-000047-07-23 Page 2 of 2 » 4 Risk Management Specialist Underwritten by: TDC Specialty Insurance Company TDC Specialty Insurance Company 1500 K Street NW, Suite 1100 100 TDCGROUP Washington, DC 20005 Servicing Address: 29 Mill Street Unionville, CT 06085 ENDORSEMENT NO. 4 WAIVER OF SUBROGATION ENDORSEMENT (INSURING AGREEMENTS (A) AND (B) ONLY) This Endorsement, effective at 12:01 a.m. on 04/01/2024, forms part of Policy Number: MFP-02341-24-01 Issued to: Concorde Career Colleges, Inc. Issued by: TDC Specialty Insurance Company In consideration of the premium charged, solely with respect to any payment made under Section I INSURING AGREEMENTS (A) of this Policy or Section I INSURING AGREEMENTS (B) of this Policy, we agree to waive our right to pursue subrogation under Section IV GENERAL CONDITIONS (K) of this Policy. All other terms, conditions and limitations of this Policy shall remain unchanged. F Risk Management Division REVIEWED & APPROVED 8Y. HPE-000048-07-16 Page 1 of 1 Risk Management Specialist Client#: 2002742 CONCOCCO ACORD.,, CERTIFICATE OF LIABILITY INSURANCE DATE (MM/DD/YYYY) 1 4/22/2025 THIS CERTIFICATE IS ISSUED AS A MATTER OF INFORMATION ONLY AND CONFERS NO RIGHTS UPON THE CERTIFICATE HOLDER. THIS CERTIFICATE DOES NOT AFFIRMATIVELY OR NEGATIVELY AMEND, EXTEND OR ALTER THE COVERAGE AFFORDED BY THE POLICIES BELOW. THIS CERTIFICATE OF INSURANCE DOES NOT CONSTITUTE A CONTRACT BETWEEN THE ISSUING INSURER(S), AUTHORIZED REPRESENTATIVE OR PRODUCER, AND THE CERTIFICATE HOLDER. IMPORTANT: If the certificate holder is an ADDITIONAL INSURED, the policy(ies) must have ADDITIONAL INSURED provisions or be endorsed. If SUBROGATION IS WAIVED, subject to the terms and conditions of the policy, certain policies may require an endorsement. A statement on this certificate does not confer any rights to the certificate holder in lieu of such endorsement(s). PRODUCER USI Insurance Services LLC 2375 E. Camelback Rd, Suite 740 CONTACT Taylor Crooks PHONE 602-374-1325 FAX A/C, No, Ext : (A/C, No): E-MAIL Y ADDRESS: to lor.crooks usi.com Phoenix, AZ 85016 INSURER(S) AFFORDING COVERAGE NAIC# INSURER A: TDC Specialty Insurance Company 34487 INSURED Concorde Career Colleges, Inc. 4225 East Windrose Drive Suite 200 Phoenix, AZ 85032 INSURER B: Lexington Insurance Company 19437 INSURER C :Underwriters at Lloyd's London L0032 INSURER D : Starstone Specialty Ins. Co. 44776 INSURER E:Vantage Risk Specialty Insurance Com an 116275 INSURER F : Travelers Property Cas. Co. of America 125674 COVERAGES CERTIFICATE NUMBER: REVISION NUMBER: THIS IS TO CERTIFY THAT THE POLICIES OF INSURANCE LISTED BELOW HAVE BEEN ISSUED TO THE INSURED NAMED ABOVE FOR THE POLICY PERIOD INDICATED. NOTWITHSTANDING ANY REQUIREMENT, TERM OR CONDITION OF ANY CONTRACTOR OTHER DOCUMENT WITH RESPECT TO WHICH THIS CERTIFICATE MAY BE ISSUED OR MAY PERTAIN, THE INSURANCE AFFORDED BY THE POLICIES DESCRIBED HEREIN IS SUBJECT TO ALL THE TERMS, EXCLUSIONS AND CONDITIONS OF SUCH POLICIES. LIMITS SHOWN MAY HAVE BEEN REDUCED BY PAID CLAIMS. LTR TYPE OF INSURANCE ADDLSUBR NSR WVD POLICY NUMBER POLICY EFF (MM/DD/YYYY) POLICY EXP (MM/DD/YYYY) LIMITS A X COMMERCIAL GENERAL LIABILITY X X MFP023412502 4/01/2025 04/01/2026 EACHOCCURRENCE $1,000,000 CLAIMS -MADE 4 OCCUR PREMISESOERENTED occTu ante $50,000 X MED EXP (Any one person) $5,000 PD Ded:5,000 PERSONAL & ADV INJURY $1,000,000 GEN'L AGGREGATE LIMIT APPLIES PER: GENERAL AGGREGATE $3,000,000 PRO - POLICY JECT X LOC PRODUCTS - COMP/OP AGG $1,000,000 $ OTHER: A AUTOMOBILE LIABILITY MFP023412502 04/01/2025 04/01/202 enINGLELIMIT EOaaBcdS $1,000,000 BODILY INJURY (Per person) $ ANY AUTO OWNED SCHEDULED AUTOS ONLY AUTOS BODILY INJURY (Per accident) $ PROPERTY DAMAGE Per accident $ X HIRED NON -OWNED AUTOS ONLY X AUTOS ONLY B UMBRELLA LAB X OCCUR X 6798939 04/01/2025 04/01/2026 EACH OCCURRENCE $5 OOO 000 X X AGGREGATE s5,000,000 EXCESS LIAB CLAIMS -MADE DED RETENTION $ $ B WORKERS COMPENSATION AND EMPLOYERS' LIABILITY Y/ N ANY PROPRIETOR/PARTNER/EXECUTIVE OFFICER/MEMBER EXCLUDED? � N / A X UBOX1376922451K AOS 10/1/2024 10/1/2025 X I PER STATUTE EORH E.L. EACH ACCIDENT $1,000,000 E.L. DISEASE - EA EMPLOYEE $1,000,000 B (Mandatory in NH) X UBOX1333552451 R 10/1 /2024 10/1 /2025 If yes, describe under DESCRIPTION OF OPERATIONS below MA & WI E.L. DISEASE - POLICY LIMIT $1,000,000 C 2nd Excess W2E5F9250501 04/01/2025 04/01/202 $511,11 Each Claim/$5M Agg D 3rd Excess HLC0008983OP03 04/01/2025 04/01/202 $5M Each Claim/$5M Agg E 4th Excess P03HC0000078620 04/01/2025 04/01/202 $5M Each Claim/$5M Agg DESCRIPTION OF OPERATIONS / LOCATIONS / VEHICLES (ACORD 101, Additional Remarks Schedule, may be attached if more space is required) Professional Liability - Insurer A - Policy #MFP023412502 - $1,000,000 Each Claim, $3,000,000 Aggregate - $5,000 Deductible (Each Claim) Retro Date: 4/1/1986 The General Liability policy includes an automatic Additional Insured endorsement that provides Additional Insured status to the Certificate Holder only when there is a written contract that requires such status, (See Attached Descriptions) APPROVED CERTIFICATE HOLDER By Tu Tran Nguyen at 2:05 pm, May 01, 2025 CANCELLATION City of Santa Ana Tu Tran Digitally signed by Tu Tran Nguyen Attn: Audrey Goodson Nguyen o:202505 o1 801 W Civic Center Plaza Ste. 200 SHOULD ANY OF THE ABOVE DESCRIBED POLICIES BE CANCELLED BEFORE THE EXPIRATION DATE THEREOF, NOTICE WILL BE DELIVERED IN ACCORDANCE WITH THE POLICY PROVISIONS. Santa Ana, CA 92702 AUTHORIZED REPRESENTATIVE ©8-2015 ACORD CORPORATION. All rights reserved. ACORD 25 (2016/03) 1 of 2 The ACORD name and logo are registered marks of ACORD #S49010576/M48514073 TYCJ D DESCRIPTIONS (Continued from Page 1) and only with regard to work performed on behalf of the named insured. The General Liability policy contains a special endorsement with "Primary and Noncontributory" wording, when required by written contract. The General Liability policy provides a Waiver of Subrogation when required by written contract. Additional Insureds to include: The Entity, its officers, officials, employees, and volunteers. SAGITTA 25.3 (2016/03) 2 of 2 #S49010576/M48514073 Underwritten by: TDC Specialty Insurance Company TDC Specialty Insurance Company 1500 K Street NW, Suite 1100 T�CGROUP Washington, DC 20005 Servicing Address: 29 Mill Street Unionville, CT 06085 ENDORSEMENT NO. 3 ADDITIONAL INSURED ENDORSEMENT - PRIMARY AND NONCONTRIBUTORY (INSURING AGREEMENTS (A) AND (B)) This Endorsement, effective at 12:01 a.m. on 04/01/2025, forms part of Policy Number: MFP023412502 Issued to: Concorde Career Colleges, Inc. Issued by: TDC Specialty Insurance Company In consideration of the premium charged: (1) Solely for the purposes of the coverage afforded under INSURING AGREEMENTS (A) and (B) of this Policy, the term "insured," as defined in Section II DEFINITIONS of this Policy, is amended to include the entity(ies) (including its employees) or person(s) scheduled below with whom/which you have a written agreement to provide such entity(ies) or person(s) additional insured status under this Policy (each, a "Scheduled Additional Insured"), but solely with respect to any liability imposed or sought to be imposed on such Scheduled Additional Insured as a result of an act, error or omission of an original insured committed or allegedly committed subsequent to the execution of such agreement and during that period of time when you have agreed to provide the Scheduled Additional Insured with such status under this Policy. (2) No coverage will be available under this Policy for that portion of damages or defense costs for any claim against a Scheduled Additional Insured based solely upon the actual or alleged acts, errors or omissions of, or the actual or alleged independent or direct liability of, a Scheduled Additional Insured. (3) With respect to any claim against a Scheduled Additional Insured based upon both the acts, errors or omissions of the original insured and the acts, errors or omissions of a Scheduled Additional Insured, we will pay: (a) defense costs incurred by such Scheduled Additional Insured in connection with such claim; and (b) damages such Scheduled Additional Insured is legally obligated to pay as a result of the acts, errors or omissions of the original insured, subject in all events to all other terms, conditions and exclusions of this Policy. No coverage will be available under this Policy for any damages such Scheduled Additional Insured is obligated to pay as a result of its own acts, errors or omissions. (4) Solely with respect to defense costs resulting from any covered claim against a Scheduled Additional Insured who is insured under any other policy of insurance issued directly to such Scheduled Additional Insured and that applies to such defense costs, it is understood and agreed that the coverage afforded under this Policy shall be primary to, and will not seek contribution from, such other insurance; provided, that: (a) the written agreement between you and the Scheduled Additional Insured under which you agreed to provide such Scheduled Additional Insured with additional insured status under this Policy requires that this Policy be primary to, and not seek contribution from, any other insurance issued directly to such Scheduled Additional Insured; and HPE-000047-07-23 Page 1 of 2 (b) the amount, extent and scope of coverage available under this Policy to such Scheduled Additional Insured will be no greater than the amount, extent and scope of indemnification available to such Scheduled Additional Insured as agreed to by you in such agreement. (5) Section IV GENERAL CONDITIONS (L) of this Policy shall be deemed amended to the extent necessary to effect the purpose and intent of this endorsement. (6) It is understood and agreed that the Scheduled Additional Insured(s) shall share in the applicable Limits of Liability set forth in ITEMS 4.A. and 4.13. of the Declarations. SCHEDULE Scheduled Additional Insured(s): When Required by Contract and/or written agreement Additional Premium charged for this endorsement: Included All other terms, conditions and limitations of this Policy shall remain unchanged. HPE-000047-07-23 Page 2 of 2 Underwritten by: TDC Specialty Insurance Company fiDC Specialty Insurance Company 1500 K Street NW, Suite 1100 TdGR�]UP Washington, DC 20005 Servicing Address: 29 Mill Street Unionville, CT 06085 ENDORSEMENT NO. 0 WAVIER OF SUBROGATION ENDORSEMENT (INSURING AGREEMENTS (A) AND (B) ONLY This Endorsement, effective at 12:01 a.m. on 04/01/2025, forms part of Policy Number: MFP023412502 Issued to: Concorde Career Colleges, Inc. Issued by: TDC Specialty Insurance Company In consideration of the premium charged, solely with respect to any payment made under Section I INSURING AGREEMENTS (A) of this Policy or Section I INSURING AGREEMENTS (B) of this Policy, we agree to waive our right to pursue subrogation against a third party under Section IV GENERAL CONDITIONS (K) of this Policy; provided, that: (1) there was or is a written agreement between you and such third party; (2) such written agreement was in effect on the date upon which the wrongful act or occurrence giving rise to a claim happened; and (3) such written agreement required or requires that you waive your right to subrogation against such third party. Additional Premium charged for this endorsement: Included All other terms, conditions and limitations of this Policy shall remain unchanged. HPE-000048-08-24 Page 1 of 1 TRAVELERS I' WORKERS COMPENSATION AND ONE TOWER SQUARE EMPLOYERS LIABILITY POLICY HARTFORD CT 06183 ENDORSEMENT WC 00 03 13 (00) - 001 POLICY NUMBER: UB-OX137692-24-51-x WAIVER OF OUR RIGHT TO RECOVER FROM OTHERS ENDORSEMENT We have the right to recover our payments from anyone liable for an injury covered by this policy. We will not enforce our right against the person or organization named in the Schedule. (This agreement applies only to the extent that you perform work under a written contract that requires you to obtain this agreement from us.) This agreement shall not operate directly or indirectly to benefit any one not named in the Schedule. SCHEDULE DESIGNATED PERSON: DESIGNATED ORGANIZATION: ANY PERSON OR ORGANIZATION FOR WHICH THE INSURED HAS AGREED BY WRITTEN CONTRACT EXECUTED PRIOR TO LOSS TO FURNISH THIS WAIVER. Any person or organization for which the employer has agreed by written contract, executed prior to loss, may execute a waiver of subrogation. However, for purposes of work performed by the employer in Missouri, this waiver of subrogation does not apply to any construction group of classifications as designated by the waiver of right to recover from others (subrogation) rule in our manual. DATE OF ISSUE: 10-02-24 ST ASSIGN: PAGE 1 OF 1 TRAVELERS I' WORKERS COMPENSATION AND ONE TOWER SQUARE EMPLOYERS LIABILITY POLICY HARTFORD CT 06183 ENDORSEMENT WC 00 03 13 (00) - 001 POLICY NUMBER: UB-OX133355-24-51-R WAIVER OF OUR RIGHT TO RECOVER FROM OTHERS ENDORSEMENT We have the right to recover our payments from anyone liable for an injury covered by this policy. We will not enforce our right against the person or organization named in the Schedule. (This agreement applies only to the extent that you perform work under a written contract that requires you to obtain this agreement from us.) This agreement shall not operate directly or indirectly to benefit any one not named in the Schedule. SCHEDULE DESIGNATED PERSON: DESIGNATED ORGANIZATION: ANY PERSON OR ORGANIZATION FOR WHICH THE INSURED HAS AGREED BY WRITTEN CONTRACT EXECUTED PRIOR TO LOSS TO FURNISH THIS WAIVER. DATE OF ISSUE: 10-02-24 ST ASSIGN: PAGE 1 OF 1 Client#: 2002742 CONCOCCO DATE(MM/DD/YYYY) ACORD.,,, CERTIFICATE OF LIABILITY INSURANCE 10/06/2025 THIS CERTIFICATE IS ISSUED AS A MATTER OF INFORMATION ONLY AND CONFERS NO RIGHTS UPON THE CERTIFICATE HOLDER.THIS CERTIFICATE DOES NOT AFFIRMATIVELY OR NEGATIVELY AMEND,EXTEND OR ALTER THE COVERAGE AFFORDED BY THE POLICIES BELOW.THIS CERTIFICATE OF INSURANCE DOES NOT CONSTITUTE A CONTRACT BETWEEN THE ISSUING INSURER(S),AUTHORIZED REPRESENTATIVE OR PRODUCER,AND THE CERTIFICATE HOLDER. IMPORTANT:If the certificate holder is an ADDITIONAL INSURED,the policy(ies)must have ADDITIONAL INSURED provisions or be endorsed. If SUBROGATION IS WAIVED,subject to the terms and conditions of the policy,certain policies may require an endorsement.A statement on this certificate does not confer any rights to the certificate holder in lieu of such endorsement(s). PRODUCER CONTACT Taylor Crooks USI Insurance Services LLC PHONE FAX A/C,No,Ext: (A/C,No): 2375 E. Camelback Rd, Suite 740 E-MAIL ronnie.lambeth@usi.com Phoenix, AZ 85016 INSURER(S)AFFORDING COVERAGE NAIC# INSURER A:TDC Specialty Insurance Company 34487 INSURED INSURER B:Lexington Insurance Company 19437 Concorde Career Colleges, Inc. INSURER C:Lloyd's Syndicate 3623 NONAIC 4225 East Windrose Drive Suite 200 Starstone Specialty INSURER o: pecialt Ins.Co. 44776 Phoenix, AZ 85032 INSURER E:Vantage Risk Specialty Insurance Com an 116275 INSURER F: Travelers Property Cas.Co.of America 125674 COVERAGES CERTIFICATE NUMBER: REVISION NUMBER: THIS IS TO CERTIFY THAT THE POLICIES OF INSURANCE LISTED BELOW HAVE BEEN ISSUED TO THE INSURED NAMED ABOVE FOR THE POLICY PERIOD INDICATED. NOTWITHSTANDING ANY REQUIREMENT, TERM OR CONDITION OF ANY CONTRACTOR OTHER DOCUMENT WITH RESPECT TO WHICH THIS CERTIFICATE MAY BE ISSUED OR MAY PERTAIN, THE INSURANCE AFFORDED BY THE POLICIES DESCRIBED HEREIN IS SUBJECT TO ALL THE TERMS, EXCLUSIONS AND CONDITIONS OF SUCH POLICIES. LIMITS SHOWN MAY HAVE BEEN REDUCED BY PAID CLAIMS. ADDLSUBR LTR TYPE OF INSURANCE NSR WVD POLICY NUMBER POLICY EFF POLICY EXP LIMITS (MM/DD/YYYY) (MM/DD/YYYY) A X COMMERCIAL GENERAL LIABILITY X X MFP023412502 04/01/2025 04/01/2026 EACH OCCURRENCE $1,000,000 CLAIMS-MADE L*OCCUR PREMISES(ERENTED nte) $50,000 X PD Ded:5,000 MED EXP(Any one person) $5,000 PERSONAL&ADV INJURY $1,000,000 GEN'L AGGREGATE LIMIT APPLIES PER: GENERAL AGGREGATE $3,000,000 X POLICY JECTPRO- LOC PRODUCTS-COMP/OP AGG $1,000,000 OTHER: $ A AUTOMOBILE LIABILITY MFP023412502 04/01/2025 04/01/202 EOaacccioeD SINGLELIMIT $1,000,000 ANY AUTO BODILY INJURY(Per person) $ OWNED SCHEDULED BODILY INJURY(Per accident) $ AUTOS ONLY AUTOS HIRED NON-OWNED PROPERTY DAMAGE X AUTOS ONLY X AUTOS ONLY Per accident $ B UMBRELLA LAB X OCCUR X 6798939 4/01/2025 04/01/2026 EACH OCCURRENCE $5000000 X EXCESS LIAB X CLAIMS-MADE AGGREGATE $5 00O 000 DED RETENTION$ $ F WORKERS COMPENSATION X UBOX1376922551K 10/01/2025 10/01/2026 X IPER STATUTE EORH AND EMPLOYERS'LIABILITY Y/N ANY PROPRIETOR/PARTNER/EXECUTIVE AOS E.L.EACH ACCIDENT $1,000,000 OFFICER/MEMBER EXCLUDED? � N/A G (Mandatory in NH) X UBOX1333552551 R 10/01/2025 10/01/2026 E.L.DISEASE-EA EMPLOYEE $1,000,000 Dyes,describe under D MA&W I E.L.DISEASE-POLICY LIMIT $1 000 000 DESCRIPTION OF OPERATIONS below , , C 2nd Excess W2E5F9250501 04/01/2025 04/01/202 $5M Each Claim/$5M Agg D 3rd Excess HLC0008983OP03 04/01/2025 04/01/202 $5M Each Claim/$5M Agg E 4th Excess P03HC0000078620 04/01/2025 04/01/202 $5M Each Claim/$5M Agg DESCRIPTION OF OPERATIONS/LOCATIONS/VEHICLES(ACORD 101,Additional Remarks Schedule,may be attached if more space is required) Insurer G: Travelers Casualty&Surety Co.of America NAIC #31194 Tu Tran Digitally signec by Tu Tran Nguye Date:2025.10. Professional Liability -Insurer A-Policy#MFP023412502 -$1,000,000 Each Claim, $3,000,000 Aggregate- Nguyen 14:41:32-07'00 $5,000 Deductible(Each Claim) Retro Date: 4/1/1986 (See Attached Descriptions) APPROVED CERTIFICATE HOLDER CANCELLATION By Tu Tran Nguyen at 2:41 pm, Oct 07, 2025 City f Santa Ana SHOULD ANY OF THE ABOVE DESCRIBED POLICIES BE CANCELLED BEFORE y o THE EXPIRATION DATE THEREOF, NOTICE WILL BE DELIVERED IN Attn: Audrey Goodson ACCORDANCE WITH THE POLICY PROVISIONS. 801 W Civic Center Plaza Ste.200 Santa Ana, CA 92702 AUTHORIZED REPRESENTATIVE © 8-2015 ACORD CORPORATION.All rights reserved. ACORD 25(2016/03) 1 of 2 The ACORD name and logo are registered marks of ACORD #S51201461/M50832831 TYCJ D DESCRIPTIONS (Continued from Page 1) The General Liability policy includes an automatic Additional Insured endorsement that provides Additional Insured status to the Certificate Holder only when there is a written contract that requires such status, and only with regard to work performed on behalf of the named insured.The General Liability policy contains a special endorsement with "Primary and Noncontributory"wording,when required by written contract.The General Liability policy provides a Waiver of Subrogation when required by written contract. Additional Insureds to include: The Entity, its officers, officials, employees,and volunteers. SAGITTA 25.3(2016/03) 2 of 2 #S51201461/M50832831 Underwritten by: TDC Specialty Insurance Company TDC Specialty Insurance Company 1500 K Street NW, Suite 1100 T�CGROUP Washington, DC 20005 Servicing Address: 29 Mill Street Unionville, CT 06085 ENDORSEMENT NO. 3 ADDITIONAL INSURED ENDORSEMENT- PRIMARY AND NONCONTRIBUTORY (INSURING AGREEMENTS (A) AND (B)) This Endorsement, effective at 12:01 a.m. on 04/01/2025, forms part of Policy Number: MFP023412502 Issued to: Concorde Career Colleges, Inc. Issued by: TDC Specialty Insurance Company In consideration of the premium charged: (1) Solely for the purposes of the coverage afforded under INSURING AGREEMENTS (A) and (B) of this Policy, the term "insured," as defined in Section II DEFINITIONS of this Policy, is amended to include the entity(ies) (including its employees) or person(s) scheduled below with whom/which you have a written agreement to provide such entity(ies) or person(s) additional insured status under this Policy (each, a"Scheduled Additional Insured"), but solely with respect to any liability imposed or sought to be imposed on such Scheduled Additional Insured as a result of an act, error or omission of an original insured committed or allegedly committed subsequent to the execution of such agreement and during that period of time when you have agreed to provide the Scheduled Additional Insured with such status under this Policy. (2) No coverage will be available under this Policy for that portion of damages or defense costs for any claim against a Scheduled Additional Insured based solely upon the actual or alleged acts, errors or omissions of, or the actual or alleged independent or direct liability of, a Scheduled Additional Insured. (3) With respect to any claim against a Scheduled Additional Insured based upon both the acts, errors or omissions of the original insured and the acts, errors or omissions of a Scheduled Additional Insured, we will pay: (a) defense costs incurred by such Scheduled Additional Insured in connection with such claim; and (b) damages such Scheduled Additional Insured is legally obligated to pay as a result of the acts, errors or omissions of the original insured, subject in all events to all other terms, conditions and exclusions of this Policy. No coverage will be available under this Policy for any damages such Scheduled Additional Insured is obligated to pay as a result of its own acts, errors or omissions. (4) Solely with respect to defense costs resulting from any covered claim against a Scheduled Additional Insured who is insured under any other policy of insurance issued directly to such Scheduled Additional Insured and that applies to such defense costs, it is understood and agreed that the coverage afforded under this Policy shall be primary to, and will not seek contribution from, such other insurance; provided, that: (a) the written agreement between you and the Scheduled Additional Insured under which you agreed to provide such Scheduled Additional Insured with additional insured status under this Policy requires that this Policy be primary to, and not seek contribution from, any other insurance issued directly to such Scheduled Additional Insured; and HPE-000047-07-23 Page 1 of 2 (b) the amount, extent and scope of coverage available under this Policy to such Scheduled Additional Insured will be no greater than the amount, extent and scope of indemnification available to such Scheduled Additional Insured as agreed to by you in such agreement. (5) Section IV GENERAL CONDITIONS (L) of this Policy shall be deemed amended to the extent necessary to effect the purpose and intent of this endorsement. (6) It is understood and agreed that the Scheduled Additional Insured(s) shall share in the applicable Limits of Liability set forth in ITEMS 4.A. and 4.13. of the Declarations. SCHEDULE Scheduled Additional Insured Us : When Required by Contract and/or written agreement Additional Premium charged for this endorsement: Included All other terms, conditions and limitations of this Policy shall remain unchanged. HPE-000047-07-23 Page 2 of 2 Underwritten by: TDC Specialty Insurance Company TDC Specialty Insurance Company 1500 K Street NW, Suite 1100 TdCGROUP Washington, DC 20005 Servicing Address: 29 Mill Street Unionville, CT 06085 ENDORSEMENT NO. 0 WAVIER OF SUBROGATION ENDORSEMENT (INSURING AGREEMENTS (A) AND (B) ONLY This Endorsement, effective at 12:01 a.m. on 04/01/2025, forms part of Policy Number: MFP023412502 Issued to: Concorde Career Colleges, Inc. Issued by: TDC Specialty Insurance Company In consideration of the premium charged, solely with respect to any payment made under Section I INSURING AGREEMENTS (A) of this Policy or Section I INSURING AGREEMENTS (B) of this Policy, we agree to waive our right to pursue subrogation against a third party under Section IV GENERAL CONDITIONS (K) of this Policy; provided, that: (1) there was or is a written agreement between you and such third party; (2) such written agreement was in effect on the date upon which the wrongful act or occurrence giving rise to a claim happened; and (3) such written agreement required or requires that you waive your right to subrogation against such third party. Additional Premium charged for this endorsement: Included All other terms, conditions and limitations of this Policy shall remain unchanged. HPE-000048-08-24 Page 1 of 1 TRAVELERS I' WORKERS COMPENSATION AND ONE TOWER SQUARE EMPLOYERS LIABILITY POLICY HARTFORD CT 06183 ENDORSEMENT WC 00 03 13 (00) - 001 POLICY NUMBER: UBOX1333552551R WAIVER OF OUR RIGHT TO RECOVER FROM OTHERS ENDORSEMENT We have the right to recover our payments from anyone liable for an injury covered by this policy. We will not enforce our right against the person or organization named in the Schedule. (This agreement applies only to the extent that you perform work under a written contract that requires you to obtain this agreement from us.) This agreement shall not operate directly or indirectly to benefit any one not named in the Schedule. SCHEDULE DESIGNATED PERSON: DESIGNATED ORGANIZATION: ANY PERSON OR ORGANIZATION FOR WHICH THE INSURED HAS AGREED BY WRITTEN CONTRACT EXECUTED PRIOR TO LOSS TO FURNISH THIS WAIVER. ST ASSIGN: PAGE 1 OF 1 TRAVELERS I' WORKERS COMPENSATION AND ONE TOWER SQUARE EMPLOYERS LIABILITY POLICY HARTFORD CT 06183 ENDORSEMENT WC 00 03 13 (00) - 001 POLICY NUMBER: UBOX1376922551K WAIVER OF OUR RIGHT TO RECOVER FROM OTHERS ENDORSEMENT We have the right to recover our payments from anyone liable for an injury covered by this policy. We will not enforce our right against the person or organization named in the Schedule. (This agreement applies only to the extent that you perform work under a written contract that requires you to obtain this agreement from us.) This agreement shall not operate directly or indirectly to benefit any one not named in the Schedule. SCHEDULE DESIGNATED PERSON: DESIGNATED ORGANIZATION: ANY PERSON OR ORGANIZATION FOR WHICH THE INSURED HAS AGREED BY WRITTEN CONTRACT EXECUTED PRIOR TO LOSS TO FURNISH THIS WAIVER. Any person or organization for which the employer has agreed by written contract, executed prior to loss, may execute a waiver of subrogation. However, for purposes of work performed by the employer in Missouri, this waiver of subrogation does not apply to any construction group of classifications as designated by the waiver of right to recover from others (subrogation) rule in our manual. ST ASSIGN: PAGE 1 OF 1 TRAVELERS JW WORKERS COMPENSATION AND ONE TOWER SQUARE EMPLOYERS LIABILITY POLICY HARTFORD CT 06183 ENDORSEMENT WC 42 03 04( B) — 001 POLICY NUMBER: UBOX1376922551K TEXAS WAIVER OF OUR RIGHT TO RECOVER FROM OTHERS ENDORSEMENT This endorsement applies only to the insurance provided by the policy because Texas is shown in Item 3.A. of the Information Page. We have the right to recover our payments from anyone liable for an injury covered by this policy. We will not enforce our right against the person or organization named in the Schedule, but this waiver applies only with respect to bodily injury arising out of the operations described in the Schedule where you are required by a written contract to obtain this waiver from us. This endorsement shall not operate directly or indirectly to benefit anyone not named in the Schedule. The premium for this endorsement is shown in the Schedule. 1• ❑ Specific Waiver Blanket Waiver Any person or organization for whom the Named Insured has agreed by written contract to furnish this waiver. 2. Operations: ALL TEXAS OPERATIONS 3. Premium: The premium charge for this endorsement shall be 2.00 percent of the premium developed on payroll in connection with work performed for the above person(s) or organization(s) arising out of the operations described.. 4. Advance Premium: $SEE SCHEDULE This endorsement changes the policy to which it is attached and is effective on the date issued unless otherwise stated. (The information below is required only when this endorsement is issued subsequent to preparation of the policy.) Endorsement Effective Policy No. Endorsement No. Insured Premium Insurance Company Countersigned by ST ASSIGN: Page 1 of 1 ©Copyright 2014 National Council on Compensation Insurance, Inc.All Rights Reserved. TRAVELERS I' WORKERS COMPENSATION AND ONE TOWER SQUARE EMPLOYERS LIABILITY POLICY HARTFORD CT 06183 ENDORSEMENT WC 43 03 05 (00) - 001 POLICY NUMBER: UBOX1376922551K UTAH WAIVER OF SUBROGATION ENDORSEMENT This endorsement applies only to the insurance provided by the policy because Utah is shown in Item 3.A.of the Information Page. We have the right to recover our payments from anyone liable for an injury covered by this policy. We will not enforce our right against the person or organization named in the Schedule. (This agreement applies only to the extent that you perform work under a written contract that requires you to obtain this agreement from us.) This agreement shall not operate directly or indirectly to benefit anyone not named in the Schedule. Our waiver of rights does not release your employees' rights against third parties and does not release our authority as trustee of claims against third parties. Schedule Designated Person: Designated Organization: ANY PERSON OR ORGANIZATION FOR WHICH THE INSURED HAS AGREED BY WRITTEN CONTRACT EXECUTED PRIOR TO LOSS TO FURNISH THIS WAIVER. ST ASSIGN: PAGE 1 OF 1 TRAVELERS I' WORKERS COMPENSATION AND ONE TOWER SQUARE EMPLOYERS LIABILITY POLICY HARTFORD CT 06183 ENDORSEMENT WC 99 03 76 ( A) - 001 POLICY NUMBER: UBOX1376922551K WAIVER OF OUR RIGHT TO RECOVER FROM OTHERS ENDORSEMENT - CALIFORNIA (BLANKET WAIVER) We have the right to recover our payments from anyone liable for an injury covered by this policy. We will not enforce our right against the person or organization named in the Schedule. The additional premium for this endorsement shall be 2.00 % of the California workers' compensation pre- mium. Schedule Person or Organization Job Description ANY PERSON OR ORGANIZATION FOR WHICH THE INSURED HAS AGREED BY WRITTEN CONTRACT EXECUTED PRIOR TO LOSS TO FURNISH THIS WAIVER. This endorsement changes the policy to which it is attached and is effective on the date issued unless otherwise stated. (The information below is required only when this endorsement is issued subsequent to preparation of the policy.) Endorsement Effective Policy No. Endorsement No. Insured Premium Insurance Company Countersigned by DATE OF ISSUE: 11-01-23 ST ASSIGN: Page 1 of 1 Client#: 2002742 CONCOCCO DATE(MM/DD/YYYY) ACORD.,,, CERTIFICATE OF LIABILITY INSURANCE 05/27/2026 THIS CERTIFICATE IS ISSUED AS A MATTER OF INFORMATION ONLY AND CONFERS NO RIGHTS UPON THE CERTIFICATE HOLDER.THIS CERTIFICATE DOES NOT AFFIRMATIVELY OR NEGATIVELY AMEND,EXTEND OR ALTER THE COVERAGE AFFORDED BY THE POLICIES BELOW.THIS CERTIFICATE OF INSURANCE DOES NOT CONSTITUTE A CONTRACT BETWEEN THE ISSUING INSURER(S),AUTHORIZED REPRESENTATIVE OR PRODUCER,AND THE CERTIFICATE HOLDER. IMPORTANT:If the certificate holder is an ADDITIONAL INSURED,the policy(ies)must have ADDITIONAL INSURED provisions or be endorsed. If SUBROGATION IS WAIVED,subject to the terms and conditions of the policy,certain policies may require an endorsement.A statement on this certificate does not confer any rights to the certificate holder in lieu of such endorsement(s). PRODUCER CONTACT Ronnie Lambeth NAME: USI Insurance Services LLC PHONE FAX A/C,No,Ext: (A/C,No): 2375 E. Camelback Rd, Suite 740 ADDRESS: ronnie.lambeth@usi.com Phoenix, AZ 85016 INSURER(S)AFFORDING COVERAGE NAIC# 602 279-5800 TDC Specialty Company INSURER A: pecialt Insurance Com an 34487 INSURED INSURER B:Lexington Insurance Company 19437 Concorde Career Colleges, Inc. INSURER C:Lloyd's Syndicate 3623 NONAIC 4225 East Windrose Drive Suite 200 INSURER D:Vantage Risk Specialty Insurance Com an 16275 Phoenix, AZ 85032 Starstone Specialty INSURER E: pecialt Ins.Co. 44776 INSURER F: Travelers Property Cas.Co.of America 125674 COVERAGES CERTIFICATE NUMBER: REVISION NUMBER: THIS IS TO CERTIFY THAT THE POLICIES OF INSURANCE LISTED BELOW HAVE BEEN ISSUED TO THE INSURED NAMED ABOVE FOR THE POLICY PERIOD INDICATED. NOTWITHSTANDING ANY REQUIREMENT, TERM OR CONDITION OF ANY CONTRACTOR OTHER DOCUMENT WITH RESPECT TO WHICH THIS CERTIFICATE MAY BE ISSUED OR MAY PERTAIN, THE INSURANCE AFFORDED BY THE POLICIES DESCRIBED HEREIN IS SUBJECT TO ALL THE TERMS, EXCLUSIONS AND CONDITIONS OF SUCH POLICIES. LIMITS SHOWN MAY HAVE BEEN REDUCED BY PAID CLAIMS. ADDLSUBR LTR TYPE OF INSURANCE NR S WVD POLICY NUMBER POLICY EFF POLICY EXP LIMITS (MM/DD/YYYY) (MM/DD/YYYY) A X COMMERCIAL GENERAL LIABILITY X X MFP023412603 04/01/2026 04/01/2027 EACH OCCURRENCE $1,000,000 CLAIMS-MADE L*OCCUR PREMISES(ERENTED nte) $50,000 X PD Ded:5,000 MED EXP(Any one person) $5,000 PERSONAL&ADV INJURY $1,000,000 GEN'L AGGREGATE LIMIT APPLIES PER: GENERAL AGGREGATE $3,000,000 X POLICY JECTPRO- LOC PRODUCTS-COMP/OP AGG $1,000,000 OTHER: $ A AUTOMOBILE LIABILITY MFP023412603 04/01/2026 04/01/202 EOaacccioeD SINGLELIMIT $1,000,000 ANY AUTO BODILY INJURY(Per person) $ OWNED SCHEDULED BODILY INJURY(Per accident) $ AUTOS ONLY AUTOS HIRED NON-OWNED PROPERTY DAMAGE X AUTOS ONLY X AUTOS ONLY Per accident $ B UMBRELLA LIAB X OCCUR X 6798939 4/01/2026 04/01/2027 EACH OCCURRENCE $5000000 X EXCESS LIAB CLAIMS-MADE AGGREGATE $5 00O 000 DED RETENTION$ $ F WORKERS COMPENSATION X UBOX1376922551K 10/01/2025 10/01/202 X STATUTE ER AND EMPLOYERS'LIABILITY ANY PROPRIETOR/PARTNER/EXECUTIVE Y/N AOS E.L.EACH ACCIDENT $1,000,000 OFFICER/MEMBER EXCLUDED? [N] N/A G (Mandatory in NH) X UBOX1333552551 R 10/01/2025 10/01/2026 E.L.DISEASE-EA EMPLOYEE $1,000,000 If yes,describe under DESCRIPTION OF OPERATIONS below MA, WI E.L.DISEASE-POLICY LIMIT $1,000,000 C 2nd Excess D2E5F9260601 04/01/2026 04/01/202 $5M Each Claim/$5M Agg D 3rd Excess P03HC0000078621 04/01/2026 04/01/202 $5M Each Claim/$5M Agg E 4th Excess I HLC0008983OPO4 04/01/2026 04/01/202 $5M Each Claim/$5M Agg DESCRIPTION OF OPERATIONS/LOCATIONS/VEHICLES(ACORD 101,Additional Remarks Schedule,may be attached if more space is required) Insurer G: Travelers Casualty &Surety Co. of America NAIC#31194 Professional Liability -Insurer A-Policy#MFP023412502-$1,000,000 Each Claim, $3,000,000 Aggregate- $5,000 Deductible(Each Claim) Retro Date: 4/1/1986 The General Liability policy includes an automatic Additional Insured endorsement that provides Additional (See Attached Descriptions) APPROVED CERTIFICATE HOLDER CANCELLATION By Tu Tran Nguyen at 2:35 pm,May 27,2026 City f Santa Ana SHOULD ANY OF THE ABOVE DESCRIBED POLICIES BE CANCELLED BEFORE y o THE EXPIRATION DATE THEREOF, NOTICE WILL BE DELIVERED IN Attn: Audrey Goodson ACCORDANCE WITH THE POLICY PROVISIONS. 801 W Civic Center Plaza Ste.200 Santa Ana, CA 92702 AUTHORIZED REPRESENTATIVE © 8-2015 ACORD CORPORATION.All rights reserved. ACORD 25(2016/03) 1 of 2 The ACORD name and logo are registered marks of ACORD #S54270893/M53363885 RXLJ D DESCRIPTIONS (Continued from Page 1) Insured status to the Certificate Holder only when there is a written contract that requires such status, and only with regard to work performed on behalf of the named insured.The General Liability policy contains a special endorsement with "Primary and Noncontributory"wording,when required by written contract.The General Liability policy provides a Waiver of Subrogation when required by written contract. Additional Insureds to include: The Entity, its officers, officials, employees,and volunteers. SAGITTA 25.3(2016/03) 2 of 2 #S54270893/M53363885 Underwritten by: TDC Specialty Insurance Company TDC Specialty Insurance Company 1500 x Street NW, suite 1100 T�CGROUP Washington, DC 20005 Servicing Address: 29 Mill Street Unionville,CT 06085 ENDORSEMENT NO. 3 ADDITIONAL INSURED ENDORSEMENT-PRIMARY AND NONCONTRIBUTORY (INSURING AGREEMENTS (A) AND (B)) This Endorsement, effective at 12:01 a.m. on 04/01/2026 , forms part of Policy Number: MFP023412603 Issued to: Concorde Career Colleges, Inc. Issued by: TDC Specialty Insurance Company In consideration of the premium charged: (1) Solely for the purposes of the coverage afforded under INSURING AGREEMENTS (A) and (B) of this Policy, the term"insured,"as defined in Section II DEFINITIONS of this Policy, is amended to include the entity(ies) (including its employees) or person(s) scheduled below with whom/which you have a written agreement to provide such entity(ies) or person(s) additional insured status under this Policy (each, a"Scheduled Additional Insured"), but solely with respect to any liability imposed or sought to be imposed on such Scheduled Additional Insured as a result of an act, error or omission of an original insured committed or allegedly committed subsequent to the execution of such agreement and during that period of time when you have agreed to provide the Scheduled Additional Insured with such status under this Policy. (2) No coverage will be available under this Policy for that portion of damages or defense costs for any claim against a Scheduled Additional Insured based solely upon the actual or alleged acts, errors or omissions of, or the actual or alleged independent or direct liability of, a Scheduled Additional Insured. (3) With respect to any claim against a Scheduled Additional Insured based upon both the acts, errors or omissions of the original insured and the acts, errors or omissions of a Scheduled Additional Insured, we will pay: (a) defense costs incurred by such Scheduled Additional Insured in connection with such claim; and (b) damages such Scheduled Additional Insured is legally obligated to pay as a result of the acts, errors or omissions of the original insured, subject in all events to all other terms, conditions and exclusions of this Policy. No coverage will be available under this Policy for any damages such Scheduled Additional Insured is obligated to pay as a result of its own acts, errors or omissions. (4) Solely with respect to defense costs resulting from any covered claim against a Scheduled Additional Insured who is insured under any other policy of insurance issued directly to such Scheduled Additional Insured and that applies to such defense costs, it is understood and agreed that the coverage afforded under this Policy shall be primary to, and will not seek contribution from, such other insurance; provided, that: (a) the written agreement between you and the Scheduled Additional Insured under which you agreed to provide such Scheduled Additional Insured with additional insured status under this Policy requires that this Policy be primary to, and not seek contribution from, any other insurance issued directly to such Scheduled Additional Insured; and HPE-000047-07-23 Page 1 of 2 (b) the amount, extent and scope of coverage available under this Policy to such Scheduled Additional Insured will be no greater than the amount, extent and scope of indemnification available to such Scheduled Additional Insured as agreed to by you in such agreement. (5) Section IV GENERAL CONDITIONS (L) of this Policy shall be deemed amended to the extent necessary to effect the purpose and intent of this endorsement. (6) It is understood and agreed that the Scheduled Additional Insureds) shall share in the applicable Limits of Liability set forth in ITEMS 4.A. and 4.B. of the Declarations. SCHEDULE Scheduled Additional Insured(s): When Required by Contract and/or written agreement Additional Premium charged for this endorsement: Included All other terms, conditions and limitations of this Policy shall remain unchanged. HPE-000047-07-23 Page 2 of 2 Underwritten by: TDC Specialty Insurance Company �VC Specialty Insurance Company 1500 K Street NW, Suite 1100 TDCAROUP Washington, DC 20005 Servicing Address: 29 Mill Street Unionville, CT 06085 ENDORSEMENT NO. 0 WAVIER OF SUBROGATION ENDORSEMENT (INSURING AGREEMENTS (A) AND (B) ONLY This Endorsement, effective at 12:01 a.m. on 04/01/2026 Policy Number: MFP023412603 Issued to: Concorde Career Colleges, Inc. Issued by: TDC Specialty Insurance Company In consideration of the premium charged, solely with respect to any payment made under Section I INSURING AGREEMENTS (A) of this Policy or Section I INSURING AGREEMENTS (B) of this Policy, we agree to waive our right to pursue subrogation against a third party under Section IV GENERAL CONDITIONS (K) of this Policy; provided, that: (1) there was or is a written agreement between you and such third party; (2) such written agreement was in effect on the date upon which the wrongful act or occurrence giving rise to a claim happened; and (3) such written agreement required or requires that you waive your right to subrogation against such third party. Additional Premium charged for this endorsement: Included All other terms, conditions and limitations of this Policy shall remain unchanged. HPE-000048-08-24 Page 1 of 1 TRAVELERS I' WORKERS COMPENSATION AND ONE TOWER SQUARE EMPLOYERS LIABILITY POLICY HARTFORD CT 06183 ENDORSEMENT WC 00 03 13 (00) - 001 POLICY NUMBER: UBOX1333552551R WAIVER OF OUR RIGHT TO RECOVER FROM OTHERS ENDORSEMENT We have the right to recover our payments from anyone liable for an injury covered by this policy. We will not enforce our right against the person or organization named in the Schedule. (This agreement applies only to the extent that you perform work under a written contract that requires you to obtain this agreement from us.) This agreement shall not operate directly or indirectly to benefit any one not named in the Schedule. SCHEDULE DESIGNATED PERSON: DESIGNATED ORGANIZATION: ANY PERSON OR ORGANIZATION FOR WHICH THE INSURED HAS AGREED BY WRITTEN CONTRACT EXECUTED PRIOR TO LOSS TO FURNISH THIS WAIVER. ST ASSIGN: PAGE 1 OF 1 TRAVELERS I' WORKERS COMPENSATION AND ONE TOWER SQUARE EMPLOYERS LIABILITY POLICY HARTFORD CT 06183 ENDORSEMENT WC 00 03 13 (00) - 001 POLICY NUMBER: UBOX1376922551K WAIVER OF OUR RIGHT TO RECOVER FROM OTHERS ENDORSEMENT We have the right to recover our payments from anyone liable for an injury covered by this policy. We will not enforce our right against the person or organization named in the Schedule. (This agreement applies only to the extent that you perform work under a written contract that requires you to obtain this agreement from us.) This agreement shall not operate directly or indirectly to benefit any one not named in the Schedule. SCHEDULE DESIGNATED PERSON: DESIGNATED ORGANIZATION: ANY PERSON OR ORGANIZATION FOR WHICH THE INSURED HAS AGREED BY WRITTEN CONTRACT EXECUTED PRIOR TO LOSS TO FURNISH THIS WAIVER. Any person or organization for which the employer has agreed by written contract, executed prior to loss, may execute a waiver of subrogation. However, for purposes of work performed by the employer in Missouri, this waiver of subrogation does not apply to any construction group of classifications as designated by the waiver of right to recover from others (subrogation) rule in our manual. ST ASSIGN: PAGE 1 OF 1 TRAVELERS JW WORKERS COMPENSATION AND ONE TOWER SQUARE EMPLOYERS LIABILITY POLICY HARTFORD CT 06183 ENDORSEMENT WC 42 03 04( B) — 001 POLICY NUMBER: UBOX1376922551K TEXAS WAIVER OF OUR RIGHT TO RECOVER FROM OTHERS ENDORSEMENT This endorsement applies only to the insurance provided by the policy because Texas is shown in Item 3.A. of the Information Page. We have the right to recover our payments from anyone liable for an injury covered by this policy. We will not enforce our right against the person or organization named in the Schedule, but this waiver applies only with respect to bodily injury arising out of the operations described in the Schedule where you are required by a written contract to obtain this waiver from us. This endorsement shall not operate directly or indirectly to benefit anyone not named in the Schedule. The premium for this endorsement is shown in the Schedule. 1• ❑ Specific Waiver Blanket Waiver Any person or organization for whom the Named Insured has agreed by written contract to furnish this waiver. 2. Operations: ALL TEXAS OPERATIONS 3. Premium: The premium charge for this endorsement shall be 2.00 percent of the premium developed on payroll in connection with work performed for the above person(s) or organization(s) arising out of the operations described.. 4. Advance Premium: $SEE SCHEDULE This endorsement changes the policy to which it is attached and is effective on the date issued unless otherwise stated. (The information below is required only when this endorsement is issued subsequent to preparation of the policy.) Endorsement Effective Policy No. Endorsement No. Insured Premium Insurance Company Countersigned by ST ASSIGN: Page 1 of 1 ©Copyright 2014 National Council on Compensation Insurance, Inc.All Rights Reserved. TRAVELERS I' WORKERS COMPENSATION AND ONE TOWER SQUARE EMPLOYERS LIABILITY POLICY HARTFORD CT 06183 ENDORSEMENT WC 43 03 05 (00) - 001 POLICY NUMBER: UBOX1376922551K UTAH WAIVER OF SUBROGATION ENDORSEMENT This endorsement applies only to the insurance provided by the policy because Utah is shown in Item 3.A.of the Information Page. We have the right to recover our payments from anyone liable for an injury covered by this policy. We will not enforce our right against the person or organization named in the Schedule. (This agreement applies only to the extent that you perform work under a written contract that requires you to obtain this agreement from us.) This agreement shall not operate directly or indirectly to benefit anyone not named in the Schedule. Our waiver of rights does not release your employees' rights against third parties and does not release our authority as trustee of claims against third parties. Schedule Designated Person: Designated Organization: ANY PERSON OR ORGANIZATION FOR WHICH THE INSURED HAS AGREED BY WRITTEN CONTRACT EXECUTED PRIOR TO LOSS TO FURNISH THIS WAIVER. ST ASSIGN: PAGE 1 OF 1 TRAVELERS I' WORKERS COMPENSATION AND ONE TOWER SQUARE EMPLOYERS LIABILITY POLICY HARTFORD CT 06183 ENDORSEMENT WC 99 03 76 ( A) - 001 POLICY NUMBER: UBOX1376922551K WAIVER OF OUR RIGHT TO RECOVER FROM OTHERS ENDORSEMENT - CALIFORNIA (BLANKET WAIVER) We have the right to recover our payments from anyone liable for an injury covered by this policy. We will not enforce our right against the person or organization named in the Schedule. The additional premium for this endorsement shall be 2.00 % of the California workers' compensation pre- mium. Schedule Person or Organization Job Description ANY PERSON OR ORGANIZATION FOR WHICH THE INSURED HAS AGREED BY WRITTEN CONTRACT EXECUTED PRIOR TO LOSS TO FURNISH THIS WAIVER. This endorsement changes the policy to which it is attached and is effective on the date issued unless otherwise stated. (The information below is required only when this endorsement is issued subsequent to preparation of the policy.) Endorsement Effective Policy No. Endorsement No. Insured Premium Insurance Company Countersigned by DATE OF ISSUE: 11-01-23 ST ASSIGN: Page 1 of 1