HomeMy WebLinkAboutItem 25 - Agreement with Valley Maintenance Corporation for Custodial Services of City Parks Parks, Recreation, and Community Services
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Item # 25
City of Santa Ana
20 Civic Center Plaza, Santa Ana, CA 92701
Staff Report
May 3, 2022
TOPIC: Agreement with Valley Maintenance Corporation for Custodial Services of City
Park Restroom and Park Buildings
AGENDA TITLE:
Approve an Agreement with Valley Maintenance Corporation to Provide Custodial
Services of City Park Restrooms and Park Buildings for an Annual Amount not to exceed
$494,095 for Four Years and Total Agreement Amount of $1,976,380 (General Fund)
RECOMMENDED ACTION
Authorize the City Manager to execute an agreement with Valley Maintenance
Corporation to provide custodial services of City park restrooms and park buildings for an
annual amount not to exceed $494,095, which includes a 15% contingency, for a term
from June 1, 2022 through May 31, 2026 and total agreement amount of $1,976,380,
subject to non-substantive changes approved by the City Manager and City Attorney.
DISCUSSION
The Parks, Recreation and Community Services Agency (PRCSA) provides custodial
services at park restrooms and at various park buildings through a contractor. On
February 24, 2022, a Request for Proposals (RFP) for custodial services was advertised
on the PlanetBids, where 175 vendors were notified, 35 vendors downloaded the RFP
and five vendors submitted a proposal, two of which were considered non-responsive.
An evaluation committee reviewed and rated the proposals according to the criteria listed
in the RFP: Statement of Qualifications & References, Manner for Performing Services &
Schedule and Fee Proposal. The results of the RFP evaluation were as follows:
Company Score
Valley Maintenance Corporation 273
Premier Property Preservation 262
Universal Building Maintenance 262
Based on the evaluation results the PRCSA proposes to enter into an agreement with
Valley Maintenance Corporation. Valley Maintenance Corporation is the current
contractor for these services and PRCSA is satisfied with their work.
Agreement with Valley Maintenance Corporation for Custodial Services of City Park
Restrooms and Park Buildings
May 3, 2022
Page 2
2
5
8
1
Proposed in Fiscal Year 2022-2023 is for Park Maintenance Services to transfer from
PRCSA to the Public Works Agency (PWA) where they will continue to manage the
contract as well as the overall maintenance of the parks.
ENVIRONMENTAL IMPACT
There is no environmental impact associated with this action.
FISCAL IMPACT
Transfer of Park Maintenance Services from PRCSA to PWA is pending approval of the
FY 2022-2023 City Budget. As such, the current accounting unit number is identified
below. Funds will be budgeted and made available in the corresponding PWA accounting
unit number when identified and approved.
Fiscal
Year
Accounting Unit-
Account #
Fund
Description
Accounting Unit, Account
Description
Amount
FY 21-22 01113250-62320 General Fund PRCSA-Park Facilities-
Maintenance & Repair
Buildings & Grounds
$40,634
FY 21-22 01113220-62300 General Fund PRCSA-Zoo-Contractual
Services Professional
$540
FY 22-23 01113250-62320 General Fund PRCSA-Park Facilities-
Maintenance & Repair
Buildings & Grounds
$487,609
FY 22-23 01113220-62300 General Fund PRCSA-Zoo-Contractual
Services Professional
$6,486
FY 23-24 01113250-62320 General Fund PRCSA-Park Facilities-
Maintenance & Repair
Buildings & Grounds
$487,609
FY 23-24 01113220-62300 General Fund PRCSA-Zoo-Contractual
Services Professional
$6,486
FY 24-25 01113250-62320 General Fund PRCSA-Park Facilities-
Maintenance & Repair
Buildings & Grounds
$487,609
FY 24-25 01113220-62300 General Fund PRCSA-Zoo-Contractual
Services Professional
$6,486
FY 25-26 01113250-62320 General Fund PRCSA-Park Facilities-
Maintenance & Repair
Buildings & Grounds
$446,975
FY 25-26 01113220-62300 General Fund PRCSA-Zoo-Contractual
Services Professional
$5,946
Agreement with Valley Maintenance Corporation for Custodial Services of City Park
Restrooms and Park Buildings
May 3, 2022
Page 3
2
5
8
1
EXHIBIT(S)
1. Agreement
Submitted By: Lisa Rudloff, Executive Dir. of Parks, Recreation and Community
Services
Approved By: Kristine Ridge, City Manager
Page 1 of 9
AGREEMENT WITH VALLEY MAINTENANCE CORP. TO PROVIDE JANITORIAL
SERVICES AT CITY PARK RESTROOMS AND BUILDINGS
THIS AGREEMENT is made and entered into on this 3rd day of May, 2022 by and between Valley
Maintenance Corp., a California corporation (“Contractor”), and the City of Santa Ana, a charter
city and municipal corporation organized and existing under the Constitution and laws of the State
of California (“City”).
RECITALS
A.On February 24, 2022, the City issued Request for Proposal No. 22-031 (“RFP”), by which
it sought proposals from qualified firms for high quality janitorial maintenance services at
City park restrooms and park buildings.
B.Contractor submitted a timely proposal that was selected by the City. Contractor represents
that it is able and willing to provide the services described in the RFP, incorporated by
reference as though attached hereto.
C.In undertaking the performance of this Agreement, Contractor represents that it is
knowledgeable in its field and that any services performed by Contractor under this
Agreement will be performed in compliance with such standards as may reasonably be
expected from a professional consulting firm in the field.
NOW THEREFORE, in consideration of the mutual and respective promises, and subject to the
terms and conditions hereinafter set forth, the parties agree as follows:
1.SCOPE OF SERVICES
Contractor shall perform during the term of this Agreement, the tasks and obligations
including all labor, materials, tools, equipment, and incidental customary work required to fully
and adequately complete the services described in the scope of work that was included in RFP No.
22-031, which is attached as Exhibit A, and as more specifically delineated in Contractor’s
proposal, which is attached as Exhibit B and incorporated by reference.
2.COMPENSATION
a.City agrees to pay, and Contractor agrees to accept as total payment for its services for
City, the rates and charges identified in Exhibit C. The total annual amount to be
expended shall not exceed Four Hundred Ninety-Four Thousand Ninety-Five Dollars
and Zero Cents ($494,095). The annual sum is comprised of (a) the base amount of
$429,648 and (b) a fifteen percent (15%) contingency in the amount of $64,447 for
additional services at the City’s sole discretion. The total amount to be expended
during the term of this Agreement, including any extension periods, shall not exceed
One Million Nine Hundred Seventy-Six Thousand Three Hundred Eighty Dollars and
Zero Cents ($1,976,380).
b.Payment by City shall be made within forty-five (45) days following receipt of proper
Exhibit 1
Page 2 of 9
invoice evidencing work performed, subject to City accounting procedures. Payment
need not be made for work which fails to meet the standards of performance set forth
in the Recitals which may reasonably be expected by City.
3.TERM
This Agreement shall commence on June 1, 2022 and continue for a four (4) year term,
unless terminated earlier in accordance with Section 15, below.
4.INDEPENDENT CONTRACTOR
Contractor shall, during the entire term of this Agreement, be construed to be an
independent contractor and not an employee of the City. This Agreement is not intended nor shall
it be construed to create an employer-employee relationship, a joint venture relationship, or to
allow the City to exercise discretion or control over the professional manner in which Contractor
performs the services which are the subject matter of this Agreement; however, the services to be
provided by Contractor shall be provided in a manner consistent with all applicable standards and
regulations governing such services. Contractor shall pay all salaries and wages, employer's social
security taxes, unemployment insurance and similar taxes relating to employees and shall be
responsible for all applicable withholding taxes.
5.OWNERSHIP OF MATERIALS
This Agreement creates a non-exclusive and perpetual license for City to copy, use,
modify, reuse, or sublicense any and all copyrights, designs, and other intellectual property
embodied in plans, specifications, studies, drawings, estimates, and other documents or works of
authorship fixed in any tangible medium of expression, including but not limited to, physical
drawings or data magnetically or otherwise recorded on computer diskettes, which are prepared or
caused to be prepared by Contractor under this Agreement (“Documents & Data”). Contractor
shall require all subcontractors to agree in writing that City is granted a non-exclusive and
perpetual license for any Documents & Data the subcontractor prepares under this Agreement.
Contractor represents and warrants that Contractor has the legal right to license any and all
Documents & Data. Contractor makes no such representation and warranty in regard to Documents
& Data which were provided to Contractor by the City. City shall not be limited in any way in its
use of the Documents and Data at any time, provided that any such use not within the purposes
intended by this Agreement shall be at City’s sole risk.
6.INSURANCE
Prior to undertaking performance of work under this Agreement, Contractor shall maintain
and shall require its subcontractors, if any, to obtain and maintain insurance as described below:
a.Minimum Scope and Limit of Insurance
1.Commercial General Liability (CGL): Insurance Services Office
Form CG 00 01 covering CGL on an “occurrence” basis, including
Exhibit 1
Page 3 of 9
products and completed operations, property damage, bodily injury
and personal & advertising injury with limits no less than
$1,000,000 per occurrence. If a general aggregate limit applies, either
the general aggregate limit shall apply separately to this
project/location (ISO CG 25 03 or 25 04) or the general aggregate
limit shall be twice the required occurrence limit.
2. Automobile Liability: ISO Form Number CA 00 01 covering any
auto (Code 1), or if Contractor has no owned autos, hired, (Code 8)
and non-owned autos (Code 9), with a limit no less than $1,000,000
per accident for bodily injury and property damage.
3. Workers’ Compensation: as required by the State of California,
with Statutory Limits, and Employer’s Liability Insurance with limit
of no less than $1,000,000 per accident for bodily injury or disease.
4. Broader Coverage: if the Contractor maintains broader coverage
and/or higher limits than the minimums shown above, the City
requires and shall be entitled to the broader coverage and/or the
higher limits maintained by the Contractor. Any available insurance
proceeds in excess of the specified minimum limits of insurance and
coverage shall be available to the City.
b. Other Insurance Provisions
1. Additional Insured Status: The City, its officers, officials,
employees, and volunteers are to be covered as additional insureds
on the CGL policy with respect to liability arising out of work or
operations performed by or on behalf of the Contractor including
materials, parts, or equipment furnished in connection with such
work or operations. General liability coverage can be provided in
the form of an endorsement to the Contractor’s insurance (at least as
broad as ISO Form CG 20 10 11 85 or if not available, through the
addition of both CG 20 10, CG 20 26, CG 20 33, or CG 20 38; and
CG 20 37 if a later edition is used).
2. Primary Coverage: For any claims related to this contract, the
Contractor’s insurance coverage shall be primary coverage at least
as broad as ISO CG 20 01 04 13 as respects the City, its officers,
officials, employees, and volunteers. Any insurance or self-
insurance maintained by the City, its officers, officials, employees,
or volunteers shall be excess of the Contractor’s insurance and shall
not contribute with it.
Exhibit 1
Page 4 of 9
3. Notice of Cancellation: Each insurance policy required above shall
provide that coverage shall not be canceled, except with notice to
the City.
4. Waiver of Subrogation: Contractor hereby grants to City a waiver
of any right to subrogation that any insurer of said Contractor may
acquire against the City by virtue of the payment of any loss under
such insurance. Contractor agrees to obtain any endorsement that
may be necessary to affect this waiver of subrogation, but this
provision applies regardless of whether or not the City has received
a waiver of subrogation endorsement from the insurer.
5. Self-Insured Retentions: Self-insured retentions must be declared
to and approved by the City. The City may require the Contractor to
purchase coverage with a lower retention or provide proof of ability
to pay losses and related investigations, claim administration, and
defense expenses within the retention. The policy language shall
provide, or be endorsed to provide, that the self-insured retention
may be satisfied by either the named insured or City.
6. Acceptability of Insurers: Insurance is to be placed with insurers
authorized to conduct business in the state with a current A.M.
Best’s rating of no less than A:VII, unless otherwise acceptable to
the City.
7. Verification of Coverage: Contractor shall furnish the City with
original Certificates of Insurance including all required amendatory
endorsements (or copies of the applicable policy language effecting
coverage required by this clause) and a copy of the Declarations and
Endorsement Page of the CGL policy listing all policy endorsements
to City before work begins. However, failure to obtain the required
documents prior to the work beginning shall not waive the
Contractor’s obligation to provide them.
The City reserves the right to require complete, certified copies of all
required insurance policies, including endorsements required by
these specifications, at any time.
8. Subcontractors: Contractor shall require and verify that all
subcontractors maintain insurance meeting all the requirements
stated herein, and Contractor shall ensure that City is an additional
insured on insurance required from subcontractors.
9. Special Risks or Circumstances: City reserves the right to modify
these requirements, including limits, based on the nature of the risk,
prior experience, insurer, coverage, or other special circumstances.
Exhibit 1
Page 5 of 9
7. INDEMNIFICATION
Contractor agrees to defend, and shall indemnify and hold harmless the City, its officers,
agents, employees, contractors, special counsel, and representatives from liability: (1) for personal
injury, damages, just compensation, restitution, judicial or equitable relief arising out of claims for
personal injury, including death, and claims for property damage, which may arise from the
negligent operations of the Contractor, its subcontractors, agents, employees, or other persons
acting on its behalf which relates to the services described in section 1 of this Agreement; and (2)
from any claim that personal injury, damages, just compensation, restitution, judicial or equitable
relief is due by reason of the terms of or effects arising from this Agreement. This indemnit y and
hold harmless agreement applies to all claims for damages, just compensation, restitution, judicial
or equitable relief suffered, or alleged to have been suffered, by reason of the events referred to in
this Section or by reason of the terms of, or effects, arising from this Agreement. The Contractor
further agrees to indemnify, hold harmless, and pay all costs for the defense of the City, including
fees and costs for special counsel to be selected by the City, regarding any action by a third party
challenging the validity of this Agreement, or asserting that personal injury, damages, just
compensation, restitution, judicial or equitable relief due to personal or property rights arises by
reason of the terms of, or effects arising from this Agreement. City may make all reasonable
decisions with respect to its representation in any legal proceeding. Notwithstanding the foregoing,
to the extent Contractor’s services are subject to Civil Code Section 2782.8, the above indemnity
shall be limited, to the extent required by Civil Code Section 2782.8, to claims that arise out of,
pertain to, or relate to the negligence, recklessness, or willful misconduct of the Contractor.
8. INTELLECTUAL PROPERTY INDEMNIFICATION
Contractor shall defend and indemnify the City, its officers, agents, representatives, and
employees against any and all liability, including costs, for infringement of any United States’
letters patent, trademark, or copyright infringement, including costs, contained in the work product
or documents provided by Contractor to the City pursuant to this Agreement.
9. RECORDS
Contractor shall keep records and invoices in connection with the work to be performed
under this Agreement. Contractor shall maintain complete and accurate records with respect to the
costs incurred under this Agreement and any services, expenditures, and disbursements charged to
the City for a minimum period of three (3) years, or for any longer period required by law, from
the date of final payment to Contractor under this Agreement. All such records and invoices shall
be clearly identifiable. Contractor shall allow a representative of the City to examine, audit, and
make transcripts or copies of such records and any other documents created pursuant to this
Agreement during regular business hours. Contractor shall allow inspection of all work, data,
documents, proceedings, and activities related to this Agreement for a period of three (3) years
from the date of final payment to Contractor under this Agreement.
Exhibit 1
Page 6 of 9
10. CONFIDENTIALITY
If Contractor receives from the City information which due to the nature of such
information is reasonably understood to be confidential and/or proprietary, Contractor agrees that
it shall not use or disclose such information except in the performance of this Agreement, and
further agrees to exercise the same degree of care it uses to protect its own information of like
importance, but in no event less than reasonable care. “Confidential Information” shall include all
nonpublic information. Confidential information includes not only written information, but also
information transferred orally, visually, electronically, or by other means. Confidential
information disclosed to either party by any subsidiary and/or agent of the other party is covered
by this Agreement. The foregoing obligations of non-use and nondisclosure shall not apply to any
information that (a) has been disclosed in publicly available sources; (b) is, through no fault of the
Contractor disclosed in a publicly available source; (c) is in rightful possession of the Contractor
without an obligation of confidentiality; (d) is required to be disclosed by operation of law; or (e)
is independently developed by the Contractor without reference to information disclosed by the
City.
11. CONFLICT OF INTEREST CLAUSE
Contractor covenants that it presently has no interests and shall not have interests, direct or
indirect, which would conflict in any manner with performance of services specified under this
Agreement.
12. NON-DISCRIMINATION
Contractor shall not discriminate because of race, color, creed, religion, sex, marital status,
sexual orientation, gender identity, gender expression, gender, medical conditions, genetic
information, or military and veteran status, age, national origin, ancestry, o r disability, as defined
and prohibited by applicable law, in the recruitment, selection, teaching, training, utilization,
promotion, termination or other employment related activities or any services provided under this
Agreement. Contractor affirms that it is an equal opportunity employer and shall comply with all
applicable federal, state and local laws and regulations.
13. EXCLUSIVITY AND AMENDMENT
This Agreement represents the complete and exclusive statement between the City and
Contractor, and supersedes any and all other agreements, oral or written, between the parties. In
the event of a conflict between the terms of this Agreement and any attachments hereto, the terms
of this Agreement shall prevail. This Agreement may not be modified except by written instrument
signed by the City and by an authorized representative of Contractor. The parties agree that any
terms or conditions of any purchase order or other instrument that are inconsistent with, or in
addition to, the terms and conditions hereof, shall not bind or obligate Contractor or the City. Each
party to this Agreement acknowledges that no representations, inducements, promises or
agreements, orally or otherwise, have been made by any party, or anyone acting on behalf of any
party, which is not embodied herein.
Exhibit 1
Page 7 of 9
14. ASSIGNMENT
Inasmuch as this Agreement is intended to secure the specialized services of Contractor,
Contractor may not assign, transfer, delegate, or subcontract any interest herein without the prior
written consent of the City and any such assignment, transfer, delegation or subcontract without
the City's prior written consent shall be considered null and void. Nothing in this Agreement shall
be construed to limit the City’s ability to have any of the services which are the subject to th is
Agreement performed by City personnel or by other consultants retained by City.
15. TERMINATION
This Agreement may be terminated by the City upon thirty (30) days written notice of
termination. In such event, Contractor shall be entitled to receive and the City shall pay Contractor
compensation for all services performed by Contractor prior to receipt of such notice of
termination, subject to the following conditions:
a. As a condition of such payment, the Executive Director may require Contractor to
deliver to the City all work product(s) completed as of such date, and in such case
such work product shall be the property of the City unless prohibited by law, and
Contractor consents to the City's use thereof for such purposes as the City deems
appropriate.
b. Payment need not be made for work that fails to meet the standard of performance
specified in the Recitals of this Agreement.
16. WAIVER
No waiver of breach, failure of any condition, or any right or remedy contained in or
granted by the provisions of this Agreement shall be effective unless it is in writing and signed by
the party waiving the breach, failure, right or remedy. No waiver of any breach, failure or right, or
remedy shall be deemed a waiver of any other breach, failure, right or remedy, whe ther or not
similar, nor shall any waiver constitute a continuing waiver unless the writing so specifies.
17. JURISDICTION - VENUE
This Agreement has been executed and delivered in the State of California and the validity,
interpretation, performance, and enforcement of any of the clauses of this Agreement shall be
determined and governed by the laws of the State of California. Both parties further agree that
Orange County, California, shall be the venue for any action or proceeding that may be brought or
arise out of, in connection with or by reason of this Agreement.
18. PROFESSIONAL LICENSES
Contractor shall, throughout the term of this Agreement, maintain all necessary licenses,
permits, approvals, waivers, and exemptions necessary for the provision of the services hereunder
and required by the laws and regulations of the United States, the State of California, the City of
Santa Ana and all other governmental agencies. Contractor shall notify the City immediately and
Exhibit 1
Page 8 of 9
in writing of its inability to obtain or maintain such permits, licenses, approvals, waivers, and
exemptions. Said inability shall be cause for termination of this Agreement.
19. NOTICE
Any notice, tender, demand, delivery, or other communication pursuant to this Agreement
shall be in writing and shall be deemed to be properly given if delivered in person or mailed by
first class or certified mail, postage prepaid, or sent by fax or other telegraphic communication in
the manner provided in this Section, to the following persons:
To City:
Clerk of the City Council
City of Santa Ana
20 Civic Center Plaza (M-30)
P.O. Box 1988
Santa Ana, CA 92702-1988
Fax: 714-647-6956
With courtesy copies to:
Executive Director, Parks, Recreation and
Community Services Agency
City of Santa Ana
20 Civic Center Plaza (M-23)
P.O. Box 1988
Santa Ana, California 92702
Fax: 714-571-4209
To Contractor:
A party may change its address by giving notice in writing to the other party. Thereafter,
any communication shall be addressed and transmitted to the new address. If sent by mail,
communication shall be effective or deemed to have been given three (3) days after it has been
deposited in the United States mail, duly registered or certified, with postage prepaid, and
addressed as set forth above. If sent by fax, communication shall be effective or deemed to have
been given twenty-four (24) hours after the time set forth on the transmission report issued by the
transmitting facsimile machine, addressed as set forth above. For purposes of calculating these
time frames, weekends, federal, state, County or City holidays shall be excluded.
Bruce M. Hwang
Vice President
Valley Maintenance Corp.
11759 Telegraph Road
Santa Fe Springs, CA 90670
Exhibit 1
Page 9 of 9
20. MISCELLANEOUS PROVISIONS
a. Each undersigned represents and warrants that its signature herein below has the
power, authority and right to bind their respective parties to each of the terms of
this Agreement, and shall indemnify City fully, including reasonable costs and
attorney’s fees, for any injuries or damages to City in the event that such authority
or power is not, in fact, held by the signatory or is withdrawn.
b. The Agreement is the final and complete agreement and any prior or
contemporaneous agreements for similar services between the parties is superseded
by this Agreement. This shall not apply where the Parties are currently engaged
and Contractor is providing services not contemplated by this Agreement.
c. All Exhibits referenced herein and attached hereto shall be incorporated as if fully
set forth in the body of this Agreement.
IN WITNESS WHEREOF, the parties hereto have executed this Agreement the date and year first
above written.
ATTEST: CITY OF SANTA ANA
Daisy Gomez Kristine Ridge
Clerk of the Council City Manager
APPROVED AS TO FORM:
SONIA R. CARVALHO CONTRACTOR:
City Attorney
By:
Brandon Salvatierra Bruce M. Hwang
Deputy City Attorney Vice President
RECOMMENDED FOR APPROVAL:
Lisa Rudloff
Executive Director
Parks, Recreation, and Community Services Agency
Exhibit 1
EXHIBIT A
Exhibit 1
City of Santa Ana RFP 22-031
Page 12
Appendix
ATTACHMENT 1
SCOPE OF WORK
CITY OF SANTA ANA
REQUEST FOR PROPOSALS
RFP NO.: 22-031
Description of Work
It is the intent of this agreement to continually improve the quality of the facilities. The
Contractor shall provide all labor, training, materials, tools, equipment, transportation, hauling,
dumping, chemicals and other items needed to perform high quality park janitorial maintenance
pursuant to the terms defined herein. This RFP identifies facilities in to two groups, park
restrooms and park buildings. Park buildings include community centers (including gymnasium,
if applicable) and other facilities that are not stand-alone restroom-only structures, which are
considered park restrooms.
The Contractor shall provide all park restroom janitorial maintenance at work sites listed herein,
including, but not limited to cleaning, scrubbing, polishing, toilets, urinals, doors, walls, floors,
ceilings, windows, partitions, dispensers, hand rails plumbing fixtures, and replacing burned out
lights, lens covers, removing foreign materials i.e. paper wads stuck to ceilings, walls, etc. In
addition, the Contractor shall clean the exterior of the building surfaces including the walls, roof,
windows, etc. and, other services required to maintain the work sites in a safe, attractive and
useable condition.
The Contractor shall provide all park building janitorial maintenance at work sites listed herein,
including, but not limited to cleaning, scrubbing, polishing of windows, desks, cabinets,
computers, phones, kitchen appliances, hanging amenities (clocks, pictures, Knox boxes,
etc.),toilets, urinals, doors, walls, floors, ceilings, windows, partitions, dispensers, hand rails
plumbing fixtures, and replacing burned out lights at the contractors expense, lens covers,
removing foreign materials i.e. paper wads stuck to ceilings, walls, etc. In addition, the
Contractor shall clean the exterior of the building surfaces required to maintain the work sites in
a safe, attractive and useable condition.
Contractor understands that it is assuming maintenance responsibility of the parks/locations “as
is” and is responsible for improving all aspects of the parks facilities to the quality described in
these specifications and interpreted by the City’s Representative.
Proposers shall be responsible for monitoring the site to obtain information regarding this
solicitation.
Exhibit 1
City of Santa Ana RFP 22-031
Page 13
1.0 DEFINITIONS
1.1 “City’s Representative” shall mean the Executive Director of Parks, Recreation and
Community Services designated representative.
1.2 “Cleaning” shall mean the practice of thoroughly removing all stains, foreign materials,
mineral deposits, etc. to achieve a high quality “like new” appearance.
1.3 “Sanitizing” shall mean to disinfect (eradicate disease causing agents) by use of
germicidal or other approved disinfecting products.
1.4 “Polishing” shall mean, following cleaning, using products to enhance the “shine” of the
surface being polished.
2.0 PARK RESTROOM MAINTENANCE
Routine maintenance shall include but not be limited to the following services performed at the
Work Sites listed in Attachment 3-6.
2.1 Daily Cleaning Schedule (Daily cleaning is to be performed two times per day)
2.1.1 Restock all supplies daily so dispensers are completely full. Replace vandalized
dispensers with approved manufacturer and model dispensers to Park
Maintenance specifications upon discovery. Dispensers will be provided by the
City.
2.1.2 Flush toilets and urinals prior to finishing and add approved products.
2.1.3 Check toilets and urinals for stoppages and use plunger and/or hand auger to
unplug. Note that the should the Contractor be unsuccessful in unplugging the
toilet or urinal causing the City to unclog the unit, and the clog is unplugged by
plunger and/or hand auger, the cost for this service will be deducted from the
Contractor’s next monthly invoice.
2.1.4 If stoppages cannot be unplugged or if other plumbing problems are noticeable,
notify the City’s Representative immediately. Contractor shall remove all waste
from the clogged urinal/commode, clean the urinal/commode and place a plastic
waste receptacle liner over the unit to protect it from use until a Plumber can clear
the clog.
2.1.5 Remove all stains, dust, litter, debris and otherwise foreign matter on all interior
surfaces including doors, sills, partitions, floors, walls, ceilings, etc. This
includes, but not limited to, wads of paper stuck on ceilings, tape, etc.
2.1.6 Empty, clean and sanitize receptacles inside and out.
2.1.7 Sweep and mop entire floor with approved germicidal cleanser/solution. Hosing
out restrooms is not an acceptable practice.
2.1.8 Clean and sanitize all surfaces, including walls, doors, partitions, door/window
jambs, vents, light fixtures, ceilings, etc. Tile floors and walls shall be cleaned
and polished.
2.1.9 Clean, sanitize interior and exterior of washbasins and around all fixtures to
remove mineral deposits, water spots, dirt, grim, and any other unclean condition.
Polish all metal fixtures surfaces, inside and out, including but not limited to
toilets, urinals, plumbing, sinks, flush valves, mounting plates, dispensers, nuts,
screws, traps, hose bibs, water connections, handrails, mirrors, etc. using
approved products.
2.1.10 Clean and disinfect benches using approved germicidal cleanser.
2.1.11 Inspect and replace burned out lights at the Contractor’s expense inside and
outside the building using approved products.
Exhibit 1
City of Santa Ana RFP 22-031
Page 14
2.1.12 Clean and disinfect lockers (inside, outside and tops) using approved germicidal
cleanser. Throw away any trash found in unlocked lockers or on top of lockers.
2.1.13 Clean and sanitize shower walls, fixtures and curtains using approved germicidal
cleanser.
2.1.14 Pick-up, clean, sanitizes and removes trash and debris, including but not limited
to feces, urine, paper, within 10’ feet of the building in each direction.
2.1.15 Clean exterior of the building/roof free of all stains, dirt, grime, sand, or other
foreign materials including paper wads, confetti, tape, slap tags, cob webs, dust,
etc. within 10’ of the building.
2.1.16 Turn off lights once work is completed.
2.1.17 Clean and polish exterior of the building amenities (attached) including but not
limited to drinking fountains, lights, Knox boxes, plaques, windows (except
Stadium Press Box), etc. of dirt, grime, all foreign materials including paper
wads, confetti, tape, slap tags, cob webs, dust, etc.
2.1.18 Clean interior windows free of dirt, grime, tape, smudges, streaks, etc. to achieve
a clear glass condition. This includes Stadium Press Box.
2.2 Weekly Cleaning Schedule – Restrooms, Showers and Locker Rooms
2.2.1 Polish all tiles surfaces using approved product to achieve a high quality
appearance.
2.2.2 Inspect shower curtains. If curtains are worn, the Contractor shall replace them at
his own expense with a shower curtain product acceptable to the City’s
Representative.
2.2.3 Clean light fixtures and protective coverings inside and out using approved
germicidal cleanser.
2.3 Monthly Cleaning Schedule – Restrooms, Showers and Locker Rooms
2.3.1 Clean and resurface floor surfaces using approved products per the
manufacturer’s specifications.
2.3.2 Use pumice stone or other product/tool to remove mineral buildup from around
fixtures in the restroom.
2.3.3 Pressure wash all exterior wall and pavement surfaces to remove dirt, dust, debris,
stains, etc. to within 10’ of the building.
2.3.4 Scrub floors and base boards completely clean of dirt, grim, stains, etc. using a
power walk-behind floor scrubber and hand held power scrubber being careful not
to damage flooring.
2.4 Bi-Annual Cleaning Schedule
2.4.1 Pressure wash roofs to remove dirt, dust, debris, stains, etc.
3.0 PARK BUILDING MAINTENANCE-GENERAL
Routine maintenance shall include but not be limited to the following services performed at the
Work Sites listed in Attachment 3-6.
SPECIAL NOTICES-All furniture moved by the Contractor's employees during the performance
of any services shall be returned to its appropriate location. All items such as trash receptacles or
Exhibit 1
City of Santa Ana RFP 22-031
Page 15
desk chairs that are moved to enable cleaning underneath or around them shall be returned to
their appropriate location.
Work areas shall be secured and equipment placed to prevent passage by the general public and
City staff. All such work areas shall be denoted as such. Work areas and equipment shall
remain under this state/condition until all work is complete, equipment is vacated and passage is
safe for all. The proper quantity and type of safety warning signs, such as "Caution – Wet Floor"
shall be placed by the Contractor's employees each time such conditions exist that would warrant
placement of such signs. Signs are to be picked up and stored in the appropriate janitor room
once the condition no longer exists to warrant such signs.
3.1 Daily Cleaning Schedule
3.1.1 Restock all supplies daily so dispensers are completely full. Replace vandalized
dispensers with approved manufacturer and model dispensers to Park
Maintenance specifications upon discovery. Dispensers will be provided by the
City. All supplies shall be provided by the contractor
3.1.1 Flush toilets and urinals prior to finishing and add approved products. Replace
waterless urinal filters with approved urinal manufacturer’s cartridges as often as
necessary to prevent foul odors and urine back-up. Waterless urinal filters shall be
provided by the Contractor and shall be per the waterless urinal manufacturer’s
specified cartridge.
3.1.2 Check toilets and urinals for stoppages and use plunger and/or hand auger to
unplug. Note that the should the Contractor be unsuccessful in unplugging the
toilet or urinal causing the City to unclog the unit, and the clog is unplugged by
plunger and/or hand auger, the cost for this service will be deducted from the
Contractor’s next monthly invoice.
3.1.3 If stoppages cannot be unplugged or if other plumbing problems are noticeable,
cover the urinal/commode with a trash liner then notify the City’s Representative
immediately.
3.1.4 Remove all stains, dust, litter, debris and otherwise foreign matter on all interior
surfaces including doors, sills, partitions, floors, walls, ceilings, windows, etc.
This includes, but not limited to, wads of paper stuck on ceilings, tape, etc.
3.1.5 Empty, clean and sanitize receptacles inside and out. Replace plastic waste
receptacles liners so they are neat in appearance.
3.1.6 Carpeting & Rugs-Vacuum all carpeted-rug areas wall-to-wall including areas
immediately adjacent walls and other obstacles. Contractor may elect to sweep
these areas out by hand first before vacuuming.
3.1.7 Tile and other resilient floors and walls shall be swept, mopped using approved
germicidal cleansers, and buffed/polished to a non-streaked consistent in
appearance luster.
3.1.8 Clean, dust and sanitize all surfaces inside and out, including walls, blinds,
drapes, book cases, books, doors, partitions, door/window jambs, vents, light
fixtures, ceilings, windows, window sills, mirrors, computers, telephones,
speakers, wall boards, pictures, etc.
3.1.9 Clean, sanitize interior and exterior of kitchen appliances, cabinets, washbasins,
floor drains, and around all fixtures to remove mineral deposits, water spots, dirt,
grim, and any other unclean condition. Polish all metal fixtures surfaces, inside
and out, including but not limited to toilets, drinking fountains, urinals, plumbing,
Exhibit 1
City of Santa Ana RFP 22-031
Page 16
sinks, flush valves, kitchen vent hoods, mounting plates, dispensers, nuts, screws,
traps, hose bibs, water connections, handrails, mirrors, etc. using approved
products.
3.1.10 Kitchens & break rooms-Wash and dry dishes and put away. Clean and sanitize
counter tops, tables (surface and hardware, legs, etc.), vending machines, display
cases, etc.
3.1.11 Furniture-Clean, dust, vacuum, disinfect and polish furniture including but not
limited to chairs, tables, cabinets, computers, televisions, exterior of potted plant
pots, etc. using approved germicidal cleanser.
3.1.12 Lamps (lighting replacement)-Inspect and replace burned out interior and exterior
lights at the Contractor’s expense using approved products.
3.1.13 Locker Room-Clean and disinfect lockers (inside, outside and tops) using
approved germicidal cleanser. Throw away any trash found in unlocked lockers
or on top of lockers. Clean, sanitize and polish wood benches and metal hardware.
3.1.14 Showers-Clean and sanitize shower walls, fixtures and curtains using approved
germicidal cleanser.
3.1.15 Exterior of Building-Pick-up, clean, sanitizes and removes trash and debris,
including but not limited to feces, urine, paper, within 10’ feet of the building in
each direction.
3.1.16 Exterior Building Service-Clean exterior of the building free of all foreign
materials including paper wads, confetti, tape, slap tags, cob webs, dust, etc.
3.1.17 Outside Patios, Balconies and Building Entryways- Remove cobwebs from
overhead surfaces, lights and other amenities affixed to the building entryway
areas. This would include cleaning the exterior of glass and metal doors, door
thresholds and hardware. Remove any litter, cigarette butts or bird droppings.
3.1.18 Entrance Glass, Mirrors and Workstation Glass-Thoroughly clean both sides of all
surrounding building entry door glass and entry doors for a uniform appearance
free of all smudges, fingerprints, stains, streaks, lint, etc. Remove any paper
and/or tape. Clean all mirrors in restrooms, locker rooms and fitness center in the
same manner as noted above. Spot clean workstation and/or partition glass daily
as needed.
3.1.19 Entrance Mats-Remove moisture, wet or dry soil, and any debris from carpeted,
rubber and/or other material mats. Ensure mats are properly positioned on the
floor.
3.1.20 Stain Removal on Carpet, Upholstery, Partition Panels and Walls-Clean and/or
remove all stains as quickly as they are discovered so as not to allow them to set
into the fabric. If the stain is a coffee spill, use a contractor-supplied product
similar to Interface Coffee Breaker and follow the manufacturer's recommended
procedures. Do not blot or attempt to extract. Simply spray the affected area(s).
3.1.21 Remove slap tags, graffiti and any other materials used to deface the building and
it amenities.
3.1.22 Replace burned out lights (at the contractor’s expense) Turn off lights once work
is completed.
3.1.23 “Offices, Stadium Press Box, Closets, Storage Rooms,” Restrooms, Showers and
Locker Rooms
3.2 Weekly Cleaning Schedule
Exhibit 1
City of Santa Ana RFP 22-031
Page 17
3.2.1 Spray and Buffing of Hard Floors-Clean and restore a uniform glass and
protective finish to resilient tile or terrazzo floors that are finished with a floor
finish. All chairs, trash receptacles, etc., shall be tilted or moved where necessary
to spray buff underneath. The entire floor shall have a uniform coating of floor
finish. All spray buff solution shall be removed from baseboards, furniture, trash
receptacles, etc.
3.2.2 Dusting of Ceiling, Atrium Ledges, Lunchroom Drywall Ledges and HVAC Wall
Vents-Clean all HAVAC vents and area immediately surround them. Dust all
atrium ledges at the glass/wood railing areas and at the atrium stairs. Dust
lunchroom drywall edges. Care shall be taken not to spread dust into the air.
3.2.3 High Dusting-Remove dust, cobwebs, oily film, etc., from all fixtures and
surfaces above 11 feet from the floor surface. This would include lights, grills,
light fixtures, pipes, sprinkler systems, cables, ledges, walls, atrium wood and
ledges, ceilings, vents, etc. Care shall be taken not to spread dust into the air.
3.2.4 Inspect shower curtains. If curtains are worn, the Contractor shall replace them at
his own expense with a shower curtain product acceptable to the City’s
Representative.
3.2.5 Clean light fixtures and protective coverings inside and out using approved
germicidal cleanser.
3.3 Monthly Cleaning Schedule
3.3.1 Carpeted Floors-Pile lift carpet floors in all areas.
3.3.2 Carpeted Floors – Bi-Monthly* - Spin bonnet all carpeted floors every two (2)
months. *(calculate to monthly cost for bidding purposes). January; March; May;
July; September and November.
3.3.3 Tile Floors-Spray buff all tile floors. Clean and resurface floor surfaces using
approved products per the manufacturer’s specifications.
3.3.4 Use pumice stone or other product/tool to remove mineral buildup from around
fixtures in the restroom.
3.3.5 Pressure-wash all exterior wall and pavement surfaces to remove dirt, gum, dust,
debris, stains, etc. to within 50’ of the building.
3.4 Quarterly Cleaning Schedule
3.4.1 Tile Floors – Strip and wax all tile floors quarterly. *(calculate to monthly cost for
bidding purposes)
3.5 Bi-Annual Cleaning Schedule
3.5.1 Clean roofs free of leaves and all other debris.
3.5.2 Pressure washes metal roofs to remove dirt, dust, debris, stains, etc.
3.5.3 Carpeted Floors – Semi-Annually* - Extract clean carpeted floors two (2) times
per year. *(calculate to monthly cost for bidding purposes) April and October
3.5.4 Scrub floors and base boards completely clean of dirt, grim, stains, etc. using a
power walk-behind floor scrubber and hand held power scrubber being careful not
to damage flooring.
4.0 PARK BUILDING MAINTENANCE-GYMNASIUM
Exhibit 1
City of Santa Ana RFP 22-031
Page 18
A high level appearance and a safe surface underfoot require scheduled, daily preventive
maintenance.
4.1 Gymnasium General-Daily Maintenance
4.1.1 Clean walls and doors free of smudges, ball marks, and any other marks.
4.1.2 Clean any fixtures and/or appurtenances by wiping them free of marks, dust or
any other unclean material.
4.1.3 Clean bleachers of trash, spills, stains, dust, dirt etc. Wipe down bleachers
handrails.
4.1.4 Clean, sanitize and polish all steel surfaces including but not limited to metal
hardware, door handles/plates, etc.
4.1.5 Clean all interior and exterior door glass.
4.1.6 Polish all panic bars and kick rails.
4.2 Gymnasium General-Weekly Maintenance
4.2.1 Clean up and organize storage areas.
4.2.2 Dust off vents and other appurtenances up to 12’ high.
4.2.3 Clean and disinfect wall coverings dust, marks, etc. up to 12’ high
4.2.4 Clean up and organize the storage area.
4.2.5 Dust off vents and other appurtenance above 12’ high.
4.2.6 Wipe down baseboards free of dust, marks, etc.
4.2.7 Clean walls above 12’ high.
4.2.8 Clean basketball backboards free of smudges, ball marks, dust, etc.
4.3 Gymnasium General-Yearly Maintenance
4.3.1 Dust off and clean hanging ducts, score boards, etc. Note, that the Contractor shall
be responsible for the annual cleaning of the Salgado Gym duct work. Should the
Contractor elect to sub-contract this work, they shall notify the City and the City
shall instruct the sub-contractor on the process to become a City vendor. The sub-
contractor shall be approved by City Purchasing as a City vendor before
performing any work.
4.4 Gymnasium Floor Maintenance – Daily
4.4.1 Matting-Contractor shall provide and replace as often as necessary U.S. Matt &
Rubber Corporation entrance guard mats (or approved equal) at each outside and
inside entry door directly leading into the gymnasium. The mats will be sized to
cover the entire width of all doors in order to protect the gymnasium floor from
dirt, moisture and other materials harmful to the gymnasium floor.
4.4.2 Dust Mopping-An essential element of preventive maintenance of wood sports
flooring is daily dust mopping.
The contractor shall use Algoma Mop Manufacturers “Mariner” mops (or
approved equal) that has been treated with Hillyard Super Hil-Tone®, Hil-Mist®,
or Hil-Treat®, to remove dirt and grit that acts like sandpaper underfoot in
Exhibit 1
City of Santa Ana RFP 22-031
Page 19
wearing away the gloss and protective coating on the flooring. The contractor
shall clean the entire gymnasium wood floor surface daily.
The contractor shall treat the dust mops by following the label directions. Never
treat a dust mop and immediately use it. The contractor shall rotate dust mops
daily. The contractor shall always brush out or vacuum the dust mops after each
daily use, retreat the mop, and hang overnight for the next use.
4.4.3 Spot Mopping and Damp Mopping-The contractor shall also provide daily
preventive maintenance of gymnasium wood sports flooring by removing spills
and soil that daily dust mopping does not remove. It is important to remove spills
as soon as possible to prevent slips and falls. For removal of blood, fecal matter,
urine, and other potentially infectious materials as outlined in OSHA Regulation
29 CFR 1910.1030, the contractor shall use the Hillyard Bodily Fluid Disposal
Kit (Item No. HIL0018204)
4.5 Gymnasium Floor Maintenance – Bi-Weekly
4.5.1 Mop the entire gym floor once every two weeks using a ratio of 1 gallon warm
water to 1 cup white vinegar to 1 cup of rubbing alcohol. Change water
frequently to avoid mopping with dirty water, thereby, spreading dirt and grime
around the gym floor.
4.6 Santa Ana Zoo Animal Hospital
4.6.1 The floor of the Santa Ana Zoo Animal Hospital shall be stripped and waxed
quarterly.
4.7 Tools Required
4.7.1 "Wet Floor" signs
4.7.2 Mop bucket with wringer
4.7.3 Clean rayon mop with handle
4.7.4 Autoscrubber
4.7.5 Hillyard Super Shine-All®
4.8 Procedures
4.8.1 Set out "Wet Floor" signs.
4.8.2 Mix Super Shine-All at 2 oz. per gallon of water in a mop bucket, or 1 oz. per
gallon in an autoscrubber.
4.8.3 For spills, soak mop in the solution, wring out, and mop the floor area while
absorbing the spill.
4.8.4 Re-soak the mop in the cleaning solution, wring out, and mop the area a second
time.
4.8.5 When damp mopping the entire floor, change the cleaning solution when it
becomes cloudy with dirt. NOTE: Do not mop heavy amounts of cleaning
solution onto the floor.
4.8.6 If autoscrubbing, use a new white pad.
4.8.7 Allow the floor to dry thoroughly before removing "Wet Floor" signs.
Exhibit 1
City of Santa Ana RFP 22-031
Page 20
4.9 Spot Removal
4.9.1 Remove heel marks, gum, stains, etc. daily being careful to not damage the floor.
Areas affected by removal of marks, gum, stains, etc. shall be refinished
following Hillyard’s refinishing specifications.
5.0 Approved Supplies
5.1 Restroom
5.1.1 Toilet Tissue-Acclaim White Singlefold Interfolded Bath Tissue # 10101 – 00
5.1.2 Scott Bathroom Roll Tissue, item # 05102 20, 4.4 x4.5 inches.
5.2 Approved Cleaning Supplies
5.2.1 For cleaning urinals and commodes Colossus #160S
5.2.2 For cleaning polished and brushed chrome Sheila Shine
5.2.3 Metal/Chrome polish Sheila Shine
5.2.4 Disinfectant Versatile #180
6.0 BUILDING SECURITY
The Contractor’s shall provide the City at the beginning of the agreement a matrix listing the
name of his/her custodians, what buildings they will service, what time the buildings will be
serviced, what vehicles they drive (make, model and license number). This information will be
copied to the Santa Ana Park Rangers and the Santa Ana Police Department for security
purposes.
The contractor shall keep all exterior doors locked during the performance of work or as
otherwise directed and shall ensure that all doors are locked at the end of the shift unless
otherwise noted. Offices with security systems shall have them activated immediately after work
is completed in that area. The Contractor shall be responsible for any lost keys, card keys and
any inherent damages (i.e., re-keying of whole facility). This cost shall be withheld from
contractor’s payment(s). The decision to re-key the whole facility is solely that of the City’s
Representative.
7.0 EQUIPMENT USAGE
There shall be no usage of City equipment, telephones, or facilities by the contractor’s staff. The
City may ask the contractor to remove staff from the site if they are found to be in violation of
this policy. Electrical power (110) volts will be furnished by the City at existing power outlets
for the contractor's use to operate such equipment as is necessary in the conduct of his work. The
Contractor shall be responsible for any damage caused to the electrical outlets and their covers
caused by the improper disconnection of equipment. Cold water will also be made available as
necessary for cleaning.
8.0 EXTRA WORK
It is the City’s intent to keep parks and other public recreational sites in a beautiful and
exceptionally well-maintained condition. This specification is designed to continuously improve
parks and public recreational sites. It is with this intent in mind that the City’s Representative
may consider authorizing extra work. Extra work will not be initiated without written
authorization. In emergency-situations, a not to exceed price may be submitted by contractor via
Exhibit 1
City of Santa Ana RFP 22-031
Page 21
e-mail for review/approval by City.
The City’s Representative may request that the Contractor submit proposals for extra work in
order to improve the grounds-landscape in the contract sites. The Contractor shall submit
proposals using the City’s Proposal for Extra Work Spreadsheet. The Contractor shall complete
the spreadsheet in its entirety using his/her proposed extra work pricing (that is a part of this
agreement) in order for the proposal to be considered. City reserves the right to request
materials/equipment receipts with invoices. All labor shall be quoted on a “not to exceed” basis
and City will only pay for labor actually incurred. City will pay up to 15% mark-up on parts and
materials.
9.0 CITY INSPECTION
The Director’s Representative shall regularly inspect City property subject to this Agreement. If
said inspection results in discovery of work that is not performed in the manner, and to the
professional degree set forth in the Specifications, The Contractor agrees that the City shall; 1)
withhold from Contractor’s next monthly payment, the City’s actual or estimated cost of
performing the work; or, 2) hire a contractor or City staff to perform the work not performed and
then withhold from the Contractor’s next monthly payment the City’s actual cost for performing
the work to bring the property into conformance with the specifications. Additionally, City shall
impose liquidated damages of up to $300.00 per inspection, per park, per item specified herein
not performed, per day not meeting the specifications during any such inspection.
Furthermore, it is not the Director’s Representatives responsibility to inform the Contractor when
work specified in the specifications was not performed or that deficiencies exist. It is the
Director’s Representatives responsibility to inspect the properties to verify that work was
performed to the specified level of quality and timeframe followed by reporting that the work
was performed satisfactorily or not. It is the Contractor’s responsibility to provide adequate
supervision and staffing to perform all aspects specified in this agreement. Should the Director’s
Representative create Power Point punch lists, essentially performing the Contractor’s
Supervisor’s responsibilities/duties of determine what work needs to be performed in accordance
with the agreement specifications, the City shall deduct $300 per Power Point punch list from the
Contractor’s monthly invoice.
Exhibit 1
City of Santa Ana RFP 22-031
Page 22
Consultant Responsibilities:
1.0 GENERAL CONDITIONS
1.1 Local Office-The Contractor shall maintain a physical office within the 714 area code
(local office). The local office shall be open Monday through Friday 8:00 a.m. to 5:00
p.m. with a company representative present at all times. Answering services or mobile
telephones will not be considered a local office.
1.2 Outside the Scope of Work-Damage or malfunction to plant material or irrigation system
equipment (from valve to water meter), with the exception of irrigation heads and lateral
lines, by any of the following may be considered outside the scope of this Agreement:
-Acts of God
-Civil Disorder
-Vehicle Collision (excluding Contractor and its employees and subs)
-Excavation or re-surfacing of the street
-Power failures
-Underground wiring damage
Contractor will not be considered responsible for replacement. Contractor must prove to
the satisfaction of Director that one of the above occurred in order to be excused from
performing under the Agreement.
1.3 Scheduling of Work
1.3.1 The Contractor shall provide park janitorial maintenance and be responsible for
locking up the restrooms at the designated park closing time Monday through
Sunday. The schedule may be modified at the City Representative’s request.
1.3.2 The Contractor shall establish schedules of “routine work” to be followed in the
performance of this contract. Schedules listing the name and size of specific
crews performing daily, weekly, monthly, annual and periodic maintenance shall
be submitted to the City’s Representative each month. A copy of these schedules
shall be provided to the City’s Representative prior the performance, and any
changes in scheduling shall be reported in writing. The schedule shall include
days of the week and what person/crew will be performing specific work in
accordance with the specification. Each person/crew will be identified and list the
number of employees by job classification. Once the initial schedule of “routine
work” is completed, the Contractor shall notify the City’s Representative in
writing before any changes are made.
2.0 UNIFORMS AND VEHICLES IDENTIFICATION
2.1 The Contractor shall provide to all field personnel a standard uniform including but not
limited to uniform company hats, collared work shirts, pants, jackets, cold weather vests
and ANSI approved safety shoes. All uniforms will be marked by patch, silkscreen or
embroidery with the company name and logo or other form of identification.
2.2 All equipment shall be clearly identified on both sides and rear of the vehicles as
belonging to the Contractor, well maintained, in excellent working condition, be clean in
appearance and without extensive visible damage, dirt graffiti etc. In addition, all
Exhibit 1
City of Santa Ana RFP 22-031
Page 23
vehicles shall have the company’s name, contractor’s license number and contact
information clearly identified on both sides and the rear of the vehicle.
2.3 The Director’s Representative reserves the right to direct the Contractor to remove an
employee or piece of equipment for not meeting high maintenance and appearance
standards.
3.0 SAFETY REQUIREMENTS
3.1 All work performed under this contract shall be completed with maximum safety as the
priority above all other requirements. The Contractor shall be incompliance with his/her
companies City annual approved Illness and Injury Prevention Program.
3.2 All work performed under this contract shall be performed in strict compliance with all
federal, state and local safety laws, regulations or other authoritative mandates that
protect workers and the general public from, including but not limited to, blood borne
pathogens, hazardous waste identification and transport and pesticide use and reporting
3.3 In the event unsafe work is observed by City staff or otherwise reported, the Director’s
Representative may at his discretion order the Contractor to stop performing and pay all
costs and or damages resulting from the delay.
3.4 Each year the contractor shall submit for approval their updated Injury and Illness
Prevention Program (IIPP). As a part of this document, the contractor shall include the
OSHA mandated annual safety training schedule and the certified trainers for the
calendar year. In addition, the contractor shall submit previous years OSHA safety
training certificates verifying each employee completed the mandated annual OSHA
safety training. For new employees, the contractor shall provide the employee, as a part
of their new employee orientation, mandated OSHA annual training courses and submit
their certificates of completion prior to the new employee being assigned to Santa Ana.
4.0 SAFETY NOTIFICATION
4.1 If Contractor identifies a potential safety issue, Contractor shall:
4.1.1 Notify the public that potentially unsafe conditions exist by installing yellow
“Caution Tape” and “A” frame barricades or equal substitute around the
condition.
4.1.2 Notify the Director’s Representative of the condition first by phone and then in
writing (e-mail is acceptable) including digital photographs of the potential safety
concern. Once the Contractor has notified the City and the public of the
condition, as specified above, Contractor shall have no further responsibility
regarding the condition.
5.0 PROPERTY DAMAGE
Any damage to private property caused by Contractor shall be immediately reported to the
property owner. Contractors shall pay for any damage caused to private property in performing
this agreement.
Exhibit 1
City of Santa Ana RFP 22-031
Page 24
6.0 ACCESS TO PRIVATE PROPERTY
Prior to any work involving private property, the Contractor shall notify the City of the proposed
work and obtain all necessary permits and/or consent required from City and/or property owner
7.0 PROTECTION AND RESTORATION OF EXISTING IMPROVEMENTS
The Contractor shall protect City and/or private property adjacent to work areas including
sprinkler systems, drainpipes, lawns, brickwork, plantings, masonry work, fences, walls,
sidewalks, street paving, etc., located on either public or private property. Contractor shall, at its
expense, replace any property that is removed or damaged, other than property pre-approved for
removal. Contractor shall abide by the City’s “Policy for Driving on Park Property” (See
Attachment 4).
8.0 MONTHLY REPORTS
Prior to contract commencement, and by the first of every month thereafter, Contractor shall
submit to the City’s Representative: 1) a detailed annual, monthly and weekly work schedule
consistent with task frequencies in Exhibit A-1; 2) time sheets of employees assigned to the
contract areas; 3) names and titles of all persons working on the project and their qualifications;
and 4) type and quantities of equipment, materials and/or chemicals to be used on the project.
The information contained in the above referenced documents shall be updated with any new
information as changes occur. The City’s Representative shall be immediately notified of any
changes to the above information.
The information contained in the above referenced documents shall be updated with any new
information as changes occur. The Director’s Representative shall be immediately notified of
any changes to the above information.
Failure to submit a report by the first of each month shall result in a fine of $100.00 per day for
each report submitted late.
9.0 WATER CONSERVATION
The City will pay for water used by Contractor pursuant to this agreement. Should the amount of
water used be considered excessive and the City Representative can quantify what is considered
normal water use from excessive then the Contractor shall pay the cost of the excess water.
10.0 SPECIFICATIONS INTERPRETATION
The intent of these specifications is known by the City of Santa Ana and SAPRF. Any questions
relating to the interpretation of these specifications must be addressed, in writing, prior to the
start of work. The Contractor agrees that interpretations of this contract after the start of work
are at the sole discretion of the Director’s Representative, and the Contractor shall abide by all
such interpretations
11.0 PROTECTION OF EXISTING FACILITIES AND STRUCTURES
11.1 The Contractor shall exercise due care in protecting from damage all existing facilities,
structures, and utilities, both above surface and underground on the City's property. Any
damage to City, Santa Ana Park and Recreation Facilities (SAPRF), or private property
caused by the Contractor's neglect shall be corrected and paid for by the Contractor at no
cost to the City of Santa Ana or SAPRF. The City of Santa Ana and/or Director’s
Representative shall make the determination of fault. The Director’s Representative
Exhibit 1
City of Santa Ana RFP 22-031
Page 25
reserves the right to issue a Stop Work Notice if the Contractor does not promptly repair
any damage, within twenty-four (24) hours of the damage incurred.
11.2 If the Directors Representative requests or directs the Contractor to perform work in a
given area, it will be the Contractor's responsibility to verify and locate any underground
systems (i.e. utility lines) and take responsibility for taking reasonable precaution when
working in these areas.
11.3 Contractor shall call Underground Alert (800) 422-4133) at least two working days prior
to digging for line locations. Any damage or problems shall be reported immediately to
the Director’s Representative and the City of Santa Ana. If the Contractor discovers
something unexpected or a unique problem occurs, he should stop work and immediately
contact an authorized Director’s Representative for a timely resolution of the problem.
12.0 SUBSTITUTIONS
Whenever a specific type of material is specified, no substitutions shall be allowed without
written consent of the SAPRF representative.
13.0 CERTIFICATION & APPLICATION OF MATERIALS
13.1 All materials shall be delivered on the site in original containers. Materials shall be
subject to inspection by the Director’s Representative. The Director’s Representative
will not approve materials not meeting the SAPRF standards, and Contractor shall return
any such non-satisfactory items at his/her cost.
13.2 No materials shall be applied prior to the Director’s Representative verifying the
specified quantities of materials. Furthermore, should the Contractor apply materials
before the Director’s Representative verifies correct materials and quantities, the
Contractor shall not receive credit for the applied materials. The Contractor shall then
reorder and deliver the materials, thereby not receiving credit for the applied materials.
14.0 CONTRACTOR NEGLECT
Any damage to the City of Santa Ana, SAPRF, or private property, which has been determined
to be due to the Contractor’s neglect, shall be corrected at no additional cost to the City of Santa
Ana or the SAPRF.
15.0 CONSTRUCTION EQUIPMENT
The Contractor shall take all necessary precautions for safe operation of his equipment and the
protection of the public from injury and damage from such equipment.
16.0 SOUND CONTROL REQUIREMENTS
The Contractor shall comply with all local sound control and noise level rules, regulations and
ordinances that apply to any work performed pursuant to the Contract. Each internal combustion
engine used for any purpose on the job or related to the job shall be equipped with a muffler of a
type recommended by the manufacturer of such equipment. No internal combustion engine shall
be operated on the project without said muffler. Full compensation for conforming to the
requirements of this section shall be considered as included in the prices paid for the various
contract items of work involved and no additional compensation will be allowed therefore.
Sounds, such as loud music, that are not related to the project, shall be kept at levels so as to not
disturb the general public.
Exhibit 1
City of Santa Ana RFP 22-031
Page 26
17.0 INQUIRIES AND COMPLAINTS
The Contractor shall maintain an office at some fixed place and shall maintain a telephone
thereat, listed in the telephone directory in his own name or in the firm name by which he is most
commonly known. Furthermore, the Contractor shall, at all times, have some responsible
person(s), employed by the Contractor, to take the necessary action regarding all inquiries and
complaints that may be received from the City of Santa Ana, Director’s Representative, and/or
private citizens during normal working hours.
Whenever immediate action is required to prevent impending injury, death or property damage to
the facilities being maintained, the Director’s Representative may, after reasonable attempt to
notify the Contractor cause such action to be taken by the SAPRF work force. All costs of any
such action shall be charged against the Contractor, or the Director’s Representative may deduct
such cost from any amount due to Contractor.
All complaints shall be abated as soon as possible after notification, to the satisfaction of the City
of Santa Ana and/or Director’s Representative. If any complaint is not abated within a
reasonable time, the Director’s Representative shall be notified immediately of the reason for not
abating the complaint followed by a written report to the Director’s Representative within five
(5) days. If the complaints are not abated within the time specified or to the satisfaction of the
Director’s Representative, the Director’s Representative may correct the specific complaint and
the total cost incurred by the SAPRF will be deducted and forfeit from the payments owing to
the Contractor from the SAPRF. Such cost shall include all SAPRF staff time required to
resolve the problem and appropriate overhead charges
18.0 NOTIFICATION OF LOCATIONS OF WORK
The Contractor shall notify the Director’s Representative when the contractor’s crews will be
working within the SAPRF. Said notifications will be made on a daily basis by telephone, cell
phone, fax, or by weekly written schedules, which specify the entire weeks work locations.
19.0 WORK FORCE
The Director’s Representative may evaluate each of the Contractor’s staff and if he/she finds that
a Contractors employee or sub-contractor’s employee is not performing or has not completed the
required OSHA mandated safety training to the satisfaction of the Director’s Representative, the
Director’s Representative shall require the Contractor to remove the employee from work sites at
his or her discretion within 24 hours of written notice.
20.0 MATERIALS
The Director’s Representative shall approve or reject all materials delivered to the work site. In
addition, the Contractor shall not apply any materials until the Director’s Representative inspects
the materials to confirm they are correct per specifications and, when required by the
Environmental Protection Agency, have the Safety Data Sheets that are placed on the premises
of the property where the materials shall be applied. Note that the Director’s Representative may
stay at the work site to confirm that all materials are applied correctly and in the quantities
specified. Materials applied by the Contractor prior to the Director’s Representative inspecting
the materials shall be considered not applied. Therefore, the Contractor shall not be given credit
towards the quantity of the specified material required to be applied by the specification. The
Contractor shall then be required to deliver the specified quantity of material to the work site
Exhibit 1
City of Santa Ana RFP 22-031
Page 27
and, following the Director’s Representatives approval, apply the materials in the presence of the
Director’s Representative:
Prior to the application or use of any materials the Contractor shall submit to the Director’s
Representative a minimum 48 hours before delivery to the work site a list of all materials and/or
chemicals that may be used pursuant to the terms of this Agreement. The list shall include the
name of the product, the products specifications, and the quantity of materials, prescribed
method of use/application, Safety Data Sheets and chemical analysis where applicable,
recommended usage and any other manufacturer’s data that may be pertinent. The list must be
submitted before any materials/chemicals are used pursuant to this Agreement.
Pesticides including but not limited to: Insecticides, fungicides, herbicides, algaecides, aviacides,
and rodenticides shall be of the best quality obtainable and available on the market, properly
labeled with guaranteed analysis, and brought to the job site in the manufacturer’s original
container.
Materials shall as specified herein, matching those existing at the work site, or as specified by the
Director’s Representative.
All materials delivered to the site shall be accompanied by a packing slip or other form from the
vendor indicating the specific commodity delivered and the quantity.
21.0 TRASH DISPOSAL AND RECYCLING
All organic waste (including leaves, grass clippings, brush, branches, and tree parts) resulting
from work performed under this contract shall be disposed of pursuant to the requirements of the
Santa Ana Municipal Code (SAMC) Chapter 16. Organic waste cannot be taken to a landfill.
Every month, the Contractor shall submit receipts from licensed composters/green waste
recycling facilities, to the Director listing the tons of organic waste recycled and the names and
addresses of the composting or processing companies.
As an alternative, the City may allow Contractor to dispose of green waste and trash in bins
provided by the City. The City will determine the amount of green waste and trash allowed to be
dumped in these bins based on historical amounts. Any additional disposal fees must be paid by
Contractor. At no time will the contractor be allowed to dispose of trash or green waste that was
not collected as part of this contract. If the City finds that the contractor is disposing of trash
from other contracts, the City will discontinue this service for the contractor and the contractor
will be required to pay for their own trash service.\
Exhibit 1
City of Santa Ana RFP 22-031
Page 28
City Responsibilities
1.0 CITY -DIRECTOR’S AUTHORITY
The Director’s Representative is the only person authorized to direct changes in any of the
requirements under the Agreement and, not withstanding any provisions contained elsewhere in
the Agreement, and said authority remains solely in the Director’s Representative. In the event
that the Contractor effects any such changes at the direction of any person other than the
Director’s Representative, the changes will be considered to have been made without authority
and solely at the risk of the Contractor. In addition, the Director’s Representative shall have the
authority to accept/reject materials, workmanship and to make changes in work or schedule,
when the City determines that no extra costs are involved. The Director’s Representative shall
also have the authority to suspend portions of the specifications and withhold the cost of the
suspended portion of the agreement at his/her discretion.
The intent of these specifications is known by the City of Santa Ana. Any questions relating to
the interpretation of these specifications must be addressed, in writing, prior to the start of work.
When the performance of the work or completion per schedule is determined to be sub-standard
or not on schedule, the Director’s Representative may recommend that all or a portion of
payment be withheld. In addition, the Director’s Representative shall have the option to hire
another qualified contractor to perform any portion of the work specified and withhold payment
in the amount of the cost to hire the qualified contractor. Payment to be withheld shall be
deducted from the next or subsequent monthly payment due, or if the amount is insufficient to
cover payment, the Contractor shall be liable for said deficiency and will be billed accordingly.
The Director’s Representative shall decide all questions and/or interpretations, which may arise
as to the interpretation of the quality of work, manner of performance, completion per schedule,
acceptable fulfillment of the Agreement by the Contractor, interpretation of the specifications,
and compensation, including completion of work by alternate sources.
Special Requirements
See-ATTACHMENT 4: ADDITIONAL PROVISIONS
Exhibit 1
EXHIBIT B
Exhibit 1
City of Santa Ana RFP 22-031
Page 2
VALLEY MAINTENANCE CORP
March 20, 2022
Parks, Recreation and Community Services
City of Santa Ana
20 Civic Center Plaza
Santa Ana, California 92701
Gentlemen:
Thank you for the opportunity to provide the City of Santa Ana with a Park Restrooms and Perk Building
Custodial Service Proposal.
Valley Maintenance Corp. primary business is providing complete professional and first class custodial
services to commercial office buildings, industrial facilities, and government buildings, both large and
small. VMC contact information is as follows:
• Headquarters Office – 11759 Telegraph Road Santa Fe Springs, CA 90670
• Mr. Bruce M. Hwang, Vice President of Operations of the company, is authorized representative
for VMC. Mr. Hwang’ contact information is as following
E-mail: bmsw129@yahoo.com. Tel: (562) 948-3020 / Cell :(213) 494-1003
Valley Maintenance Corp. will bear sole and complete responsibility for all work as defined in
Statement of Work.
We hope that our company will be selected as your contractor and we look forward to a long and
mutually rewarding relationship with you. Thank you.
Sincerely,
Byung S. Lee
President
Exhibit 1
INTRODUCTION
COMPANY HISTORY
Valley Maintenance, Corp. is a small and minority owned commercial building maintenance company
established in 1991. Since its inception, Valley Maintenance has never failed or refused to complete
any service contracts and has grown to become one of the premier janitorial service providers in the
Southern California. Currently employing over 300 service workers covering an average of a multi
million square feet per day. Valley Maintenance has the management experience, availability of
supervisory personnel, financial capability and resources to accomplish all of the requirements of
commercial properties. Our management staff has over one hundred years combined experience in
the janitorial industry. We are proud of this fact and believe we are able to staff, function and perform
to any specifications presented to us.
EMPLOYEE TRAINING
Training is mandatory for every employee to formulate and secure our high standard of operations.
From the simplest to the most complicated assignments, each member of our team is completely
prepared before tackling each job. After careful screening of all Valley Maintenance personnel,
mandatory training, with a minimum of 90 days supervised field-training employees are assigned to
job locations. The training is followed by in-service instruction by their supervisors to update and
review techniques.
OUR EMPLOYEES
Valley Maintenance employees are carefully screened and selected. They are trained, not only in the
latest cleaning techniques, but care for specific premises with the specific use of industrial chemicals
and equipment unique to each premise. To achieve our goal of customer satisfaction, we strive to
create a feeling of pride in the performance of our employees.
Valley Maintenance personnel work on a performance incentive program are used to maximize quality
work, therefore, providing you with the consistency of a quality maintenance company.
Exhibit 1
EXPERIENCE AND CAPABILITY
The company is divided into two commercial service divisions: 1) retail properties providing
specific floor care services and 2) all other commercial properties serving government facilities,
office buildings, private schools, airport terminals and medical centers as well as industrial
properties.
Valley Maintenance bonds and insures more than 300 employees and performs custodial
services for many commercial properties as well as retail stores for the last 20 years. The crew
and supervisors take pride in using only QUALITY products, PROFESSIONAL skills and STATE-
OF-THE-ART equipment and our training program and quality control program assures their
performance.
We believe the primary element in the successful performance of contract janitorial service is
management and supervision. Exemplary management ensures top service. The Operation
Manager is headquartered at the corporate office. The Operation Manager directs the on-site
supervisors. The on-site supervisor is in charge of the each project and directs and supervises
assigned custodians.
The Operation Manager’s primary purpose is to increase the operation effectiveness of all the
workers under his supervision. The Operation Managers train and assists personnel. They call
on customers and assist them with any situations they may have. They are fully responsible for
maintaining the quality of our services. The Supervisor or crew Foreman handles front line, on
the job supervision.
With over a century of collective managerial and operational skills, Valley Maintenance has
continued to grow both in size and reputation. We pride ourselves in being able to meet the
highest expectation of our many satisfied clients.
Exhibit 1
PLAN FOR PROVIDING REQUIRED SERVICES
JANITORIAL SERVICE OVERVIEW
Valley Maintenance Corp. will supply management support, supervision, cleaning personnel, and all necessary
supplies and equipment to clean and maintain 15 Head Start Centers according to the Cleaning Specifications.
We will provide sufficient on-site night shift personnel to meet or exceed required specifications to clean and
maintain your Head Start Centers.
Our nightly class room, office, restroom, and kitchen cleaning routine includes but is not limited to:
• Utilize Green Cleaning Program.
• Restroom cleaning, restocking and disinfecting
• Trash can maintenance, collection, removal and sanitize inside and outside
• Sweep, mopping and vacuuming floors
• Clean and polishing desks and chairs.
• Complete cleaning of kitchen including appliances.
• Detail cleaning such as nightly spill and gum removal from all floors, carpets and seat fabric.
• Use back pack type hose vacuum cleaner to clean hard to reach areas- under the furniture and corners.
• Utilize out company’s unique FLOOR INTENSIVE PROGRAM
• Carpet Extraction Clean with truck mounted.
Valley Maintenance Corp. will develop and maintain a daily, weekly and monthly cleaning log and check list to
ensure all tasks are completed according to Cleaning Specifications. Cleaning log is to indicate date , time and
name of personnel that completed tasks. The logs are to be submitted to the center weekly. The site supervisor will
be required to do a monthly walkthrough with the Property Management.
GREEN CLEAN
Exhibit 1
IMPLEMENTATION PLAN
Valley Maintenance’s management is goal oriented, which places primary emphasis on
solution-seeking behavior and on-the-job results. Accordingly, the first step in developing a
specific management approach for a newly proposed business is to create a clearly defined
set of performance standards for the job and proceed to develop a basic operation plan
customized around those standards. Performance goals which must be achieved – on
schedule with Quality Assurance in mind –for the provision of custodial and related services
at your facilities are:
1. Safe, clean, sanitary premises; maintain all facilities at a peak level of
“just opened” appearance at all times.
2. Cooperative interface with property manager assigned to this project.
3. Preventive, as well as corrective actions.
4. Flexibility and adaptability.
5. Provision of custodial services with respect for the important and complex
work being performed.
With that in mind, we propose a comprehensive and continuing program encompassing the
provision of personnel, supervision, and related requirements and services necessary to
provide full and complete custodial services as described in the work specifications.
TECHNICAL RESPONSE REQUIREMENTS
Valley Maintenance proposes to use methods and procedures that have proven successful
on large custodial service contracts that we have managed. Our techniques have evolved
and been refined over the years. Here we address the ability of our firm to ensure that all
personnel assigned to provide services under the proposed contract meet or exceed standard
for quality and appearance in the performance of their tasks. In order to do so, we have
isolated the important steps that we take to accomplish this. First of all, we must know the
contract requirements. One of the first tasks, upon notification of contract award to our
company, is management indoctrination of the requirements of the contract. Key company
personnel will be assigned to this project in support of the local, on-site, management and
supervisory staff. These persons will be responsible to oversee and to manage this project.
Therefore, at all levels of responsibility, detailed knowledge and understanding of the contract
requirements must be established. At the company level, the Operations Manager, the
Quality Control Manager, and the President are required to know and understand the contract
requirements. The following attachments are our company concept for providing supervision
and quality control to include special methods for monitoring performance and
communication.
Exhibit 1
CITY OF SANTA ANA
JANITORIAL SERVICES STAFFING PLAN
SUPERVISOR QUALITY CONTROL
SALVADOR RODRIGUEZ MATERIAL CONTROL
A. SUPERVISION
Valley Building Corp. will provide one Contract Manager who will be the primary contract with facility management.
This person to be available during normal working hours and shall directly supervise all custodial crew and will have overall
supervisory authority over all company personnel.
B. STAFFING
VMC will provide a minimum crew of 13 FTE including 1 Contract Manager, 1 Site Supervisor, 3 Lead Persons, 8 Janitors and
1 Floor Care Specialist. VMC will obtain approval from City before changing the crew size.
C. CALL BACK CREW
VMC will maintain a sufficient number of trained call back supervisor and crew to cover vacation, illness, emergency leave
for staff assigned to the service contract, and fluctuation in the number of visitors. This call back crew will available 24 hours
a day, 7 days a week and able to arrive at job site within one hour.
D. QUALITY CONTROL
Following Quality Control performance services will be provided to insure a high standard of services at the Court.
1. Daily service reports will be made by the on-site working supervisor.
2. Monthly or Weekly inspection will be made by the Contract Manager accompany by a facility management.
3. VMC will submit copies of typical service log, report, etc.
PARK
RESTROOMS
DISTRICT 1 & 2
SANTA ANA
STADIUM
PARK RESTROOMS
DISTRICT 3 & 4
Santa Ana Zool
Sagado Center
Nature Center
Lawn Bowl
Logan Center\
Garfield Center
Roosvelt Center
LEAD PERSON
VICKY AMARO
LEAD PERSON
JEREMY AUILAR
FLOOR CARE
PRESSURE WASH
All Locations
CONTRACT MANAGER BRUCE HWANG
LEAD PERSON
MARLEIDYS URENA
BACK UP
CREW
CUSTODIANS
SPECIALIST
JANITOR 1
JANITOR 2
JANITOR 3
JANITOR 4
JANITOR 5
JANITOR 6
JANITOR 7
JANITOR 8
Exhibit 1
SANTA ANA PARK RESTROOM DAILY CLEANING SCHEDULE
DAY CLEANING NIGHT CLEANING
Santiago 11:00 AM Santiago 10:00 PM
Fisher 11:30 AM Fisher 10:30 PM
Angeles 12:00 AM Angeles 11:00 PM
El Salvador 12:30 PM El Salvador 11:30 PM
Compensino 1:00 PM Compensino 12:00 AM
Santa Anita 1:30 PM Rosita 1:00 AM
Heritage 2:00 PM Edna 1:30 AM
Rosita 2:30 PM Roiverview 2:00 AM
Edna 3:00 PM Portola 2:30 AM
Roiverview 3:30 PM Logan 3:00 AM
Portola 4:00 PM
Logan 4:30 PM
Windsor 11:00 AM Santa Anita 10:00 PM
Centennial 11:30 AM Jerome 10:30 PM
Adams 1:00 PM Windsor 11:00 PM
Thornton 1:30 PM Centennial 12:00 AM
Sandpointe 2:00 PM Adams 2:00 AM
Memorial 2:30 PM Thornton 2:30 AM
Delhi 3:00 PM Sandpointe 3:00 AM
Madison 3:30 PM Memorial 3:00 AM
Pacific Electric 4:00 PM Delhi 3:30 AM
Madison 4:00 AM
Pacific Electric 4:30 AM
Exhibit 1
STEP- BY- STEP RESTROOM CLEANING METHOD
1 Sweep the loose debris and dirt from the floor with broom. Empty all trash containers. Refill hand soap and all
paper goods holders.
2 Move to the toilet bowls. with a downward motion of the swab, push enough water over the trap to expose the
standing-water ring
3 Apply the cleaner under and around the flush ring.
4 Apply the cleaner inside the rest of the bowl and spread it evenly with a clean bowl swab. Let it remain on the
surface for 5 to 10 minutes, allowing it to loosen hard-water deposit, dirt, and stains.
5 After applying the cleaner to the toilets, move on to the urinals. Spread the cleaner up under the flush ring and
down the sides. Allow the cleaner to remain on the surface, as with the toilet.
6 Spread the cleaner evenly on sinks and lavatories, using the sponge or the hand pad. Be sure to cover the
basin, sides, splash pan, and fixtures. Allow to remain on the surface.
7 Return to the toilet bowls. Swab the bowl, flushing it several times to rinse thoroughly. pay particular attention
to the underside of the flush ring.
8 Return to the urinals and rinse by flushing several times. Swab at the same time.
9 Return to the sinks and rinse with water. use hand pad to wipe away deposits and stains.
10 Using the abrasive side of the sponge, clean the walls under the sinks.
11 Clean the underside and sides of the sinks.
12 1. Clean the underside and sides of the sinks.
13 Wipe the fixtures, sinks, with a clean cloth.
14 Move to the urinals and clean all of the exterior surfaces. Clean the walls above and beside the urinals. wipe
the handles and fixtures with a clean cloth.
15 2. Move to the toilets and clean all exterior surfaces, including the underside and top side of the toilet seat.
16 Clean built-up urine salts and soil from the partition and wipe with a clean cloth.
17 The last step to clean the floor with disinfectant. Mop in a figure-eight motion, covering all areas in the room.
RESTROOM CLEAN DAILY CHECK OUT
LOCATION : _________________________ DATE : TIME :__________
CATEGORY
SUN MON TUE WED THU FRI SAT INITIAL
1. Sweep & Mop Floor
2. . Scrub Toilet Inside & Out
3. Clean Urinals/ Inside & Out
4. Wash Walls
5. Wash Basins
5. Clean Plumbing Fixtures
6. Disinfectant
7. High dust, Air ventes
8. Drinking Fountain
9. Fill Up Paper Dispensers
Exhibit 1
BRUCE M. HWANG : CONTRACT MANAGER
SUMMARY OF PERSONAL BACKGROUND
• Has twenty years of top, diversified experience on building maintenance and related work.
• Strong background in many areas including management, operation, merchandising, staff training
and development, office administration, customer service, and quality assurance.
• Familiar with computer, working with Word Perfect , Excel and other systems.
• Excellent organizational, communication, and people skills.
PROFESSIONAL EXPERIENCE
VALLEY MAINTENANCE CORP.. - Los Angeles, California
Operation Manager ( 2001 – Present )
Responsible for the management of more than one million square feet in Southern California and to plan,
initiate and administer all aspect of the company operation. other responsibilities included sales of
company services, marketing strategy development, account management, promotional work, account
trouble shooting, client relations, and handling a wide variety of special projects.
METRO BUILDING MAINTENANCE COMPANY, INC. – Los Angeles, California
Supervisor, Project Manager ( 1980 – 2001 )
Established and developed over $ 1,000,000.00 annual service contracts including PG & E, Edison
Company, Washington Mutual Bank as well as large commercial office buildings.
WORK HISTORY
TIMEFRAME PROJECT
WORKED
ROLE IN PROJECT
From
May, 2005
To Present
City of Santa Ana
City of Irvine
City of Tustin
City of Ventura
Responsible for several building sites. Handle complaints
from
property managers. Managed special request that a
tenant or property manager may have.
Supervised 80+ night janitorial staff as well as 15 daytime
staff.
From
Jan. 2001
To April, 2005
City of Long Beach
City of Pasadena
Oversee the 42 locations and in charge of quality control
and job inspection. Also in charge of the safety and
training.
From
May. 1996
To Dec. 2000
P G & E Oversee the 30 sites of PG & E in Ventura & L A County.
Supervised over 40 janitorial staff.
To plan, initiate and administer all aspects of janitorial
operations.
From
July 1990
To April, 1996
Edison Co. Worked as a lead custodian in janitorial, hard floor and
carpet care operations. In the custodian capability to
instruct fellow
custodians in the performance of manual tasks requiring
moderate strength and the body mechanics related the
tasks.
Exhibit 1
PERSONNEL PROGRAM
Valley Maintenance has always been highly selective in the hiring of our employees. From the
recruitment of a Operation Manager to the hiring of a member of the custodial staff, nothing is left to
chance.
HIRING NEW EMPLOYEES
From the time an applicant fills out an employment application, he or she is covered by
a formalized personnel program administered by an experienced staff. Each applicant is subject to
an extensive three-point background check prior to permanent employment.
EMPLOYEE ORIENTATION
1.To give the new employee a sense of belonging.
2.Provide necessary job related information.
3. Introduce the worker to his job.
4. Assess his initial performance.
Periodic follow-up interview, coupled with quarterly performance ratings, afford GBM the
opportunity to appraise and scrutinize each employee’s job performance, work attitude and
reliability. Our company’s Personnel Program has resulted in low employee turnover and an
extremely low accident rate and the reassuring knowledge that every our employees are
honest, well-trained and reliable professional.
APPEARANCE
Valley Maintenance personnel will work in neat and clean uniforms. Company will furnish employees
with a sleeve shirt, or some other type of upper body wear, bearing the company’s identification.
Appropriate uniforms will be worn at all times, including personnel who are being trained.
COMMUNICATION SKILLS
Valley Maintenance will ensure that all member of custodial crew, on-site, will be able to
Communicate in English both verbally and in writing. All custodial personnel will be capable of
completing, in English, legible written forms and will be capable of understanding oral and/or written
instructions in English.
Exhibit 1
24-7 VALLEY MAINTENANCE CONTACT PERSON & PHONE NUMBER
• All Valley Maintenance staff will report any problem they observe, i.e. damage, breakage,
plumbing problem, etc. immediately to their supervisor. the supervisor will in turn leave notice for
Maintenance Manager and /or designated individual of these problems.
• We provide a 24 hour switchboard and supervisory service. This, plus the regular and systematic
inspection by our supervisors, assure that the work will be skillfully and properly completed at all
times. All of our supervisory personnel are in continuous contact with by way of our electronic radio
system and Mobile phones. This system enables Valley Maintenance to respond immediately to
any circumstance which may arise requiring our assistance.
8:00 A.M. TO 5:00 P.M. 5:00 P.M. TO 2:00 A.M. 2:00 A.M. TO 8:00 A.M.
INITIAL
CONTACT
CONTRACT MANAGER
BRUCE HWANG
(213) 494-1003
ON-SITE SUPERVISOR
SALVADOR RODRIGUEZ
(323) 984-9163
ON-SITE SUPERVISOR
SALVADOR RODRIGUEZ
(323) 984-9163
2ND CONTACT CONTRACT ADMINISTRATOR
NANCY PADILLA
(562) 948-3020
CONTRACT MANAGER
BRUCE HWANG
(213) 494-1003
CONTRACT ADMINISTRATOR
BRUCE HWANG
(213) 494-1004
3RD CONTACT ON-SITE SUPERVISOR
SALVADOR RODRIGUEZ
(323) 984-9163
CONTRACT ADMINISTRATOR
NANCY PADILLA
(562) 948-3020
CONTRACT ADMINISTRATOR
NANCY PADILLA
(562) 948-3020
E MAIL ADDRESS
PHONE NUMBER FAX NUMBER E-MAIL
MAIN OFFICE (562) 948-3020 (562) 948-3082 info@valleymco.com
Bruce Hwang (213) 494-1003 bruce.h@valleymco.com
CUSTODIAL SERVICE DAILY LOG
DATE REQUEST TO CLEANING CREW INITIAL
Exhibit 1
QUALITY CONTROL, INSPECTION PROCEDURE
SUPERVISOR
Valley Maintenance will provide thoroughly trained On-Site Working Supervisor. Supervisor
will be physically located during normal work shift, Monday through Friday so that such is
readily available to deal with the day-to-day operation of the contract. Supervisor shall be
knowledgeable in all aspects of the contract service operation and will monitor each
individual custodian’s performance.
WEEKLY, MONTHLY INSPECTIONS
Supervisor will walk through each restroom with check list and will conduct the weekly
inspection and fill out the form at the end of the week ( Friday ). Also Supervisor will
conduct weekly joint inspection tour with facility Manager. Quality Control Manager and
Supervisor will walk through each restroom with check list and will conduct Monthly
inspection and fill out the form at the end of the month ( Last Friday of the Month ).
UNSCHEDULED INSPECTION
Quality Control Manager will conduct unscheduled inspection during normal working hour at
least twice a month and make a report to the Contract Manager. The purpose of
unscheduled inspections are to make sure all the tasks and services are being performed to
acceptable condition and to identify deficiencies in the quality of service performed before
the level of service becomes unacceptable.
Where a deficiency has been observed, Quality Control will notify the Contract Manager for
resolution.
FOLLOW-UP INSPECTIONS
Quality Control Manager will conduct Follow-up inspections of all work found to be deficient
on the Monthly initial inspection. Quality Control will notify to the Contract Manager on any
item found to be defective on this second inspection. Deficiencies found on this second
inspection will be corrected immediately.
WORK SUMMARY REPORT
A Monthly Summary report will be turned in to the Property Manager on the first work day of
the month indicating all completed or in-progress work and any corrective action taken.
Exhibit 1
FOLLOW - UP PROCEDURE
SCHEDULES ,
REQUIREMENTS
& MATERIALS
CLIENT QUALITY CONTROL
MONTHLY INSPECTION DAILY INSPECTION
JOB WALK THROUGH WEEKLY INSPECTION
SPECIAL REQUEST
CONTRACT MANAGER
FOLLOW - UPS
Q.C. INSPECTIONS
DAILY MEETING TRAINING PROGRAM
WORK ORDER
SUPERVISOR
FOLLOW-UP
DAILY REPORT
CONFIRM MEMOS
BY SUPERVISOR
Exhibit 1
EQUIPMENT AND SUPPLIES
CONTROLLED ENVIRONMENTAL SERVICES PROGRAM
Priority Services is committed to improving the working environments of our customers. Our
operating philosophy is grounded on a belief that we should be a leader in our industry in
implementing environmental program.
To do this, we developed GREEN CLEAN program that leverage recent environmental
innovations and that support our client’s effort to manage green buildings.
The GREEN CLEAN program is founded on following modus operandi.
• Purchase products and equipment that minimize or eliminate any harmful impact to the
environment.
• Ensure that the products we use and our operations are safe for our employees, customers and
the environment.
• Reduce, or prevent, the environmental impact of any products we use whenever possible.
• Meet or exceed the requirements of all environmental laws and regulations.
• Continually assess our environmental technology and programs, and monitor progress toward
environmental goals.
• Ensure every employee understands and responsive and accountable for incorporating
environmental considerations in daily business activities.
LIST OF SUPPLIES
ENVIRONMENTALLY CLEANER MAKERS PRODUCT NAME
1 All purpose Cleaner Maintex Impact EES
2 Glass and Window Cleaner Maintex Glacier
3 Bathroom Cleaner / Deodorizer Maintex Shimmer
4 Lime and Scale Remover Maintex Oxy Citrus
5 Floor Surface Cleaner Maintex Trailwinds
6 Degreaser / Cleaner Maintex Pristine
7 Carpet Shampoo Ecolab Revitalize 151
8 Chrome Polish Maintex Excalibur
9 Graffiti Remover Maintex Graffiti Remover
10 Brass Polish / Cleaner Maintex Sta-Brite
11 Floor Finish Maintex Dura ZF
12 Floor Stripper Maintex Trend ES
As listed above all cleaning supplies, materials used in the performance of Janitorial Service are Environmentally friendly
materials and have been cleared through the Industrial Hygiene Department via MSDS, suitable for the purpose intended, and
will provide results necessary to provide the high standards of cleanliness required under this service contract.
Exhibit 1
LIST OF EQUIPMENT
EQUIPMENT TYPE CAPASITY
Carpet Extractor With Tools /15 Gal. 1
Battery Power Floor Buffer – Clark 2000 RPM –21” - Red 1
Electric Buffer Electric 2000 RPM 1
Upright Vacuum 14” 7.5 Amp 4
Back Pack Hose Vacuum 5.3 liter, 1 HP 2
17” Floor Machine with Pad Holder 175 Rpm 2
Wet & Dry Vacuum : ½ HP 15 G 3
Air Blower ½ HP 5 Amp 4
Janitor Cart 6
Mobil Trash Brute 45 Gal 8
Water Bucket / Wringer 35 Qt 24
Caution Sign 20
Water Mop Handle 36
Dust Mop with Frame 24” 12
Duster with extend handle 15 ‘ 6
Floor Squeegee 36” 5
Doodle Pad Holder 6
Toy Plastic Bloom for Porter 12
Maid Caddy 16
Huskee Plastic Bucket 14Qt 11
Spray Bottle with Trigger 32 Oz. 80
Dust Pan – Plastic 12
Service Vehicle 2016 Ford F 150 2
Pressure Washer 400 PSI 2
Exhibit 1
Exhibit 1
Exhibit 1
Exhibit 1
Exhibit 1
City of Santa Ana RFP 22-031
Page 3
CITY OF SANTA ANA
REQUEST FOR
PROPOSALS FOR
CUSTODIAL SERVICES
RFP NO.: 22-031
NON-COLLUSION AFFIDAVIT
(Title 23 United States Code Section 112
and Public Contract Code Section 7106)
To the CITY OF SANTA ANA PARKS, RECREATION AND COMMUNITY SERVICES
AGENCY
In accordance with Title 23 United States Code Section 112 and Public Contract Code 7106 the BIDDER declares
that the bid is not made in the interest of, or on behalf of, any undisclosed person, partnership, company,
association, organization, or corporation; that the bid is genuine and not collusive or sham; that the BIDDER
has not directly or indirectly induced or solicited any other BIDDER to put in a false or sham bid, and has not
directly or indirectly colluded, conspired, connived or agreed with any BIDDER or anyone else to put in a sham
bid, or that anyone shall refrain from bidding; that the BIDDER has not in any manner, directly or indirectly,
sought by agreement, communication, or conference with anyone to fix the bid price of the BIDDER or any
BIDDER, or to fix any overhead, profit, or cost element of the bid price, or of that of any other BIDDER, or to
secure any advantage against the public body awarding the contract of anyone interested in the proposed
contract; that all statements contained in the bid are true; and, further, that the BIDDER has not, directly or
indirectly, submitted his or her bid price or any breakdown thereof, or the contents thereof, or divulged
information or data relative thereto, or paid, and will not pay, any fee to any corporation, partnership, company
association, organization, bid depository, or to any member or agent thereof to effectuate a collusive or sham bid.
Note: The above Non-collusion Affidavit is part of the Proposal. Signing this Proposal on the signature
portion thereof shall also constitute signature of this Non-collusion Affidavit. BIDDERS are cautioned
that making a false certification may subject the certifier to criminal prosecution.
Firm Valley Maintenance Corp.
Signed and Printed Name:
Title Vice President
Date March 20, 2022
APPENDIX
ATTACHMENT 3-1: NON-COLLUSION AFFIDAVIT
CERTIFICATIONS
Exhibit 1
City of Santa Ana RFP 22-031
Page 4
CITY OF SANTA ANA
REQUEST FOR
PROPOSALS FOR
CUSTODIAL SERVICES
RFP NO.: 22-031
The prospective participant certifies, by signing and submitting this bid or proposal, to the best of his or her
knowledge and belief, that:
1. No federal appropriated funds have been paid or will be paid, by or on behalf of the undersigned, to any
person for influencing or attempting to influence an officer or employee of any federal agency, a Member
of Congress, an officer or employee of Congress, or an employee of a Member of Congress in connection
with the awarding of any federal contract, the making of any federal grant, the making of any federal
loan, the entering into of any cooperative agreement, and the extension, continuation, renewal,
amendment, or modification of any federal contract, grant, loan, or cooperative agreement.
2. If any funds other than federal appropriated funds have been paid or will be paid to any person for
influencing or attempting to influence any officer or employee of any federal agency, a Member of Congress,
an officer or employee of Congress, or an employee of a Member of Congress in connection with this
federal contract, grant loan, loan or cooperative agreement, the undersigned shall complete and submit a
“Disclosure of Lobbying Activities”.
This certification is a material representation of fact upon which reliance was placed when this transaction was
made or entered into. Submission of this certification is a prerequisite for making or entering into this transaction
imposed by Section 1352, Title 31, U.S. Code. Any person who fails to file the required certification shall be subject
to a civil penalty of not less than $10,000 and not more than $100,000 for each such failure.
The prospective participant also agrees by submitting his or her bid or proposal that he or she shall require that the
language of this certification be included in all lower tier subcontracts, which exceed $100,000 and that all such sub
recipients shall certify and disclose accordingly.
Firm Valley Maintenance Corp.
Signed and Printed Name:
Title Vice President
Date March 20, 2022
APPENDIX
ATTACHMENT 3-2: NON-LOBBYING CERTIFICATION
CERTIFICATIONS
Exhibit 1
City of Santa Ana RFP 22-031
Page 5
CITY OF SANTA ANA
REQUEST FOR
PROPOSALS FOR
CUSTODIAL SERVICES
RFP NO.: 22-031
The undersigned contractor or corporate officer, during the performance of this contract, certifies as
follows:
1. The Contractor shall not discriminate against any employee or applicant for employment because of race,
color, religion, sex, or national origin. The Contractor shall take affirmative action to ensure that applicants
are employed, and that employees are treated during employment without, regard to their race, color,
religion, sex, or national origin. Such action shall include, but not be limited to, the following:
employment, upgrading, demotion, or transfer; recruitment or recruitment advertising; layoff or
termination; rates of pay or other forms of compensation; and selection for training, including
apprenticeship. The Contractor agrees to post in conspicuous places, available to employees and
applicants for employment, notices to be provided setting forth the provisions of this nondiscrimination
clause.
2. The Contractor shall, in all solicitations or advertisements for employees placed by or on behalf of the
Contractor, state that all qualified applicants will receive consideration for employment without regard to
race, color, religion, sex, or national origin.
3. The Contractor shall send to each labor union or representative of workers with which he/she has
a collective bargaining agreement or other contract or understanding, a notice to be provided advising the
said labor union or workers’ representatives of the Contractor’s commitments under this section, and shall
post copies of the notice in conspicuous places available to employees and applicants for employment.
4. The Contractor shall comply with all provisions of Executive Order 11246 of September 24, 1965, and of
the rules, regulations, and relevant orders of the Secretary of Labor.
5. The Contractor shall furnish all information and reports required by Executive Order 11246 of
September 24, 1965, and by rules, regulations, and orders of the Secretary of Labor, or pursuant thereto,
and will permit access to his/her books, records, and accounts by the administering agency and the
Secretary of Labor for purposes of investigation, to ascertain compliance with such rules, regulations, and
orders.
6. In the event of the Contractor’s non-compliance with the nondiscrimination clauses of this contract or with
any of the said rules, regulations, or orders, the contract may be canceled, terminated, or suspended in
whole or in part and the Contractor may be declared ineligible for further Government contracts or
federally assisted construction contracts in accordance with procedures authorized in Execution Order
11246 of September 24, 1965, and such other sanctions may be imposed and remedies invoked as
provided in Executive Order 11246 of September 24, 1965, or by rule, regulations, or order of the
Secretary of Labor, or as otherwise provided by law.
APPENDIX
ATTACHMENT 3-3: NON-DISCRIMINATION CERTIFICATION
CERTIFICATIONS
Exhibit 1
City of Santa Ana RFP 22-031
Page 6
7. The Contractor shall include the portion of the sentence immediately preceding paragraph (1) and the
provisions of paragraphs (1) through (7) in every subcontract or purchase order unless exempted by
rules, regulations, or orders of the Secretary of Labor issued pursuant to Section 204 of Executive Order 11246 of
September 24, 1965, so that such provisions will be binding upon each subcontract or purchase order as the
administering agency may direct as means of enforcing such provisions, including sanctions for noncompliance;
provided, however, that in the event the Contractor becomes involved in, or is threatened with, litigation with a
subcontractor or vendor as a result of such direction by the administering agency, the Contractor may request that
the United States enter into such litigation to protect the interests of the United States.
8. Pursuant to California Labor Code Section 1735, as added by Chapter 643 Stats. 1939, and as amended,
No discrimination shall be made in the employment of persons upon public works because of race,
religious creed, color, national origin, ancestry, physical handicaps, mental condition, marital status,
or sex of such persons, except as provided in Section 1420, and any contractor of public works
violating this Section is subject to all the penalties imposed for a violation of the Chapter.
Vice President
Valley Maintenance Corp.
March 20, 2022
Signed:
Title:
Firm:
Date:
Exhibit 1
City of Santa Ana RFP 22-031
Page 7
CITY OF SANTA ANA
REQUEST FOR
PROPOSALS FOR
CUSTODIAL SERVICES
RFP NO.: 22-031
Proposer understands that the Proposer will enter into an Agreement similar to that as shown in
Attachment 2, in the Appendix of this RFP. If a Proposer is unwilling or unable to execute an
Agreement within thirty (30) days after being notified of selection under this RFP, the City reserves
the right to select the next most qualified Proposer or call for new Proposals, whichever the City
deems most appropriate.
Proposer concurs to the statements in the sample agreement, with the exception of the following:
APPENDIX
ATTACHMENT 3-4: AGREEMENT STATEMENT
CERTIFICATION
Exhibit 1
City of Santa Ana RFP 22-031
Page 8
Firm
Valley Maintenance Corp.
Signed and Printed Name:
Title
Bruce M. Hwang Vice President
Date March 20, 2022
Exhibit 1
City of Santa Ana RFP 22-031
Page 9
CITY OF SANTA ANA
REQUEST FOR PROPOSALS
RFP NO.: 22-031
List and describe fully the contracts performed by your firm which demonstrate your ability to provide
the supplies, equipment or services included in the scope of the proposal specifications. The City
reserves the right to contact each of the references listed for additional information regarding your
firm's qualifications.
Reference Customer Name: City of Monterey Park Contact Individual: Chris Reyes
Address: 320 W. Newmark Ave. Phone Number: 626-307-2506
Monterey Park, CA Facsimile Number: creyes@montereypark.ca.gov
Contract Amount: $ 336,000 / Annual Year: On going since Jan. 2016
Description of supplies, equipment, or services provided:
Provide custodial services for City owned facilities including Civic Center, Police Dept. & Community Centers
Reference
Customer Name: City of Burbank Contact Individual: Michael Del Campo
Address: 160 N. 3rd Street Burbank CA 91502 Phone Number:
818-236-5304
Facsimile Number: mdelcampo@burbankca.gov
Contract Amount: $ 118, 200 / Annual Year: On going since July, 2020
Description of supplies, equipment, or services provided:
Provide daily janitorial services at 17 park restrooms through out the City
Reference
Customer Name: Superior Court of San Bernardino Contact Individual: David Gonzales
Address: 247 W. 3rd Street San Bernardino Phone Number: 909 705-8742
CA 92415 Facsimile Number: dgonzales@sb-court.org
Contract Amount: $ 787,000 / Annual Year: On going since April, 2016
Description of supplies, equipment, or services provided:
Provide janitorial & day porter services at the San Bernardino Justice Center since April, 2016
APPENDIX
ATTACHMENT 3-5: REFERENCES
Exhibit 1
City of Santa Ana RFP 22-031
Page 10
Exhibit 1
APPENDIX
ATTACHMENT 3-6: QUALIFICATIONS
CITY OF SANTA ANA
REQUEST FOR PROPOSALS
RFP NO.: 17-031
Include this page as a cover for your response to this section.
-(Max 3 pages plus resumes) Proposal shall include a profile of the firm’s experience. Include resumes of project
team/sub-contractors that outline their technical and design experience. This should include the project
manager/principal agent, associates in charge when project manager/principal agent is unavailable, key personnel,
firm size, and an organization chart identifying only those who will perform work for the proposed project and
the percentage of each individual’s time devoted to this project. The project manager/principal agent shall be the
primary contact person to represent your firm.
Proposal shall include the number of proposed full-time equivalent personnel (FTE’s) by job class/function.
Proposal shall also include a listing of equipment and materials that will be used to complete the scope of work.
-(Max 4 pages) Proposal shall include an outline, which demonstrates PROPOSER understands of the scope of
work. This outline should include anticipated approach, tasks necessary for successful completion, and
suggestions or special concerns for which the City should be made aware.
-(Max 5 Pages) Proposal shall include a Scope of Services and Schedule which details the work phases to be
completed, the tasks to be accomplished, the deliverables to be provided, and the schedule / timeline to complete
the project, based upon the requested Scope of Work, detailed in Attachment 1, which is included in the Appendix
of this RFP.
-(Max 1 Page) As this project will require adherence to a strict timeline, provide information on your current
workload and how you would accommodate this project.
Exhibit 1
City of Santa Ana RFP 22-031
Page 12
CITY OF SANTA ANA
REQUEST FOR PROPOSALS
RFP NO.: 22-031
Certification - I certify that I have read, understand and agree to the terms and conditions of this Request for
Proposals. I have examined the Scope of Services and am familiar with the scope of work locations. I am
familiar with all the existing conditions and limitation that may affect work requests. I understand and agree that
I am responsible for reporting any errors, omissions or discrepancies to the City for clarification prior to the
submission of my proposal.
Proposal Item Price - Provide costs for Custodial Services. Fee must be inclusive of all costs, including but not
limited to, direct and indirect costs for labor, overhead, incidental supplies, travel, mileage, and fuel. The
proposer warrants that the prices, terms and conditioned quoted will be valid for a period of 120 days from the
date the proposal is due, in order to allow time to award an agreement.
*****Round off Amounts to $5*****
The City reserves the right to delete one or more sites from this contract with 30 days written notice.
A. PARK RESTROOM MAINTENANCE SERVICES
District 1 Address Cost/Yr.
Campesino 3311 W. 5th St. $ 8,448.00
Edna 2140 W. Edna Dr. $ 8,448.00
El Salvador 1825 W. Civic Center Dr. $ 8,448.00
Riverview 1823 W. 19th St. $ 8,448.00
Rosita 706 N. Newhope St. $ 8,448.00
District 2
Angels 914 W. 3rd St. $ 8,448.00
Cabrillo 1820 E. Fruit St. $ 8,448.00
Fisher Restroom and Cabin 2501 N. Flower St. $ 16,896.00
Logan/Chepa’s 1009 N. Custer St. $ 8,448.00
Portola 1750 E. Santa Clara Ave. $ 8,448.00
Santiago RR “A” & “B” and Cabin 510 E. Memory Lane $ 15,840.00
Willard Intermediate N. Parton St./15th St. $ 4,620.00
District 3
Delhi 2314 S. Halladay St. $ 10,368.00
Madison 1434 S. Standard Ave. $ 10,368.00
Memorial 2102 S. Flower St. $ 10,368.00
Pacific Electric 401 E. McFadden Ave. $ 10,368.00
Sandpointe 3700 S. Birch St. $ 10,368.00
APPENDIX
ATTACHMENT 3-7: FEE PROPOSAL
Exhibit 1
City of Santa Ana RFP 22-031
Page 13
District 4
Adams 2101 W. Warner Ave. $ 10,368.00
Centennial “A”, “B”, “C” 3000 W. Edinger Ave. $ 28,800.00
Centennial HGHS 3000 W. Edinger Ave. $ 10,368.00
DYSC “A”, “B” includes locker room and
restrooms
3000 W. Edinger Ave. $ 27,360.00
Heritage 4812 W. Camille St. $ 10,368.00
Jerome 2101 W. Mcfadden St. $ 10,368.00
Santa Anita 300 S. Figueroa St. $ 10,368.00
Thornton 1801 W. Segerstrom Ave. $ 15,168.00
Windsor 2915 W. La Verne Ave. $ 10,368.00
Total $ 298,764.00
B. PARK BUILDING MAINTENANCE SERVICES
Address Cost/Yr.
District 1
Rosita-Salgado Center, Pool and Gym 706 N. Newhope St. $ 17,064.00
District 2
Logan Center 1009 N. Custer St. $ 5,220.00
Santiago Nature Center 510 E. Memory Lane $ 5,040.00
Santiago Lawn Bowling Center-Both Levels 510 E. Memory Lane $ 5,640.00
Garfield Community Center 501 N. Lacy Avenue $ 8,160.00
Roosevelt/Walker Community Center 816 E. Chestnut Avenue $ 28,200.00
Stadium-Press Box/West & East Restrooms/West
& East Concession Bldg/Locker Rooms
602 N. Flower Street $ 33,720.00
District 3
Memorial Center and Pool 2102 S. Flower St. $ 10,800.00
Sandpointe 3700 S. Birch St. $ 2,400.00
Santa Ana Zoo Restroom 1801 E. Chestnut Ave. $ 5,640.00
District 4
Centennial Office-Offices, Restrooms, Training
Rooms
Centennial Road $ 9,000.00
Total $ 130,884.00
Exhibit 1
City of Santa Ana RFP 22-031
Page 14
C. Add-On Services Cost
1 Price By Square Foot Per Month – Park Restroom Maintenance $ 1.60
1 Price By Square Foot Per Month – Park Building Maintenance $ 0.12
2 Price By Square Foot Per Month – Gym Maintenance $ 0.08
3 Price By Square Foot Per Job – Pressure Wash Exterior Surfaces
i.e. Walls, Roofs, Entrances, Areas Around Buildings/Restrooms,
Stadium Bleachers, Etc.
$ 0.25
Bruce M. Hwang Vice President
Printed Name of Authorized Agent Title
March 20, 2022
Signature of Authorized Agent Date
Exhibit 1
APPENDIX
ATTACHMENT 4: ADDITIONAL PROVISIONS
1. TERM
This Agreement shall commence on June 1, 2022 through May 31, 2026 at the same fee structure identified
in Attachment 3-7 Fee Schedule, exercisable by the City Manager and the City Attorney, unless terminated earlier
in accordance with Section 15 of the agreement.
2. Facility Information-The square footage information are estimates and it is the responsibility of the contractor
to verify the information.
Park Address Square Footage Service Frequency
per Week
District 1
Rosita-Salgado Center 706 N. Newhope St. 8075 7
Rosita-Salgado Pool 706 N. Newhope St. 300 1
Rosita-Salgado Gym 706 N. Newhope St. 9792 7
District 2
Logan Center 1009 N. Custer St. 1575 7
Santiago Nature Center 510 E. Memory Lane 3215 7
Santiago Lawn Bowling
Center-Both Levels 510 E. Memory Lane 3400 3
Garfield Community
Center 501 N. Lacy Avenue 5360 7
Roosevelt/Walker
Community Center
816 E. Chestnut Avenue 10000 7
Stadium 602 N. Flower Street 12000 7
District 3
Memorial Center/Pool 2102 S. Flower St. 8885 7
Sandpointe 3700 S. Birch St. 700 1
Santa Ana Zoo 1801 E. Chestnut Ave. 3 restrooms 7
District 4
Centennial Office/Res
Office Centennial Road 5075 5
Centennial Restrooms Centennial Road 560 1
Centennial 2 SAPD
Training Rms Centennial Road 2300 1
Exhibit 1
EXHIBIT C
Exhibit 1
City of Santa Ana RFP 22-031
Page 12
CITY OF SANTA ANA
REQUEST FOR PROPOSALS
RFP NO.: 22-031
Certification - I certify that I have read, understand and agree to the terms and conditions of this Request for
Proposals. I have examined the Scope of Services and am familiar with the scope of work locations. I am
familiar with all the existing conditions and limitation that may affect work requests. I understand and agree that
I am responsible for reporting any errors, omissions or discrepancies to the City for clarification prior to the
submission of my proposal.
Proposal Item Price - Provide costs for Custodial Services. Fee must be inclusive of all costs, including but not
limited to, direct and indirect costs for labor, overhead, incidental supplies, travel, mileage, and fuel. The
proposer warrants that the prices, terms and conditioned quoted will be valid for a period of 120 days from the
date the proposal is due, in order to allow time to award an agreement.
*****Round off Amounts to $5*****
The City reserves the right to delete one or more sites from this contract with 30 days written notice.
A. PARK RESTROOM MAINTENANCE SERVICES
District 1 Address Cost/Yr.
Campesino 3311 W. 5th St. $ 8,448.00
Edna 2140 W. Edna Dr. $ 8,448.00
El Salvador 1825 W. Civic Center Dr. $ 8,448.00
Riverview 1823 W. 19th St. $ 8,448.00
Rosita 706 N. Newhope St. $ 8,448.00
District 2
Angels 914 W. 3rd St. $ 8,448.00
Cabrillo 1820 E. Fruit St. $ 8,448.00
Fisher Restroom and Cabin 2501 N. Flower St. $ 16,896.00
Logan/Chepa’s 1009 N. Custer St. $ 8,448.00
Portola 1750 E. Santa Clara Ave. $ 8,448.00
Santiago RR “A” & “B” and Cabin 510 E. Memory Lane $ 15,840.00
Willard Intermediate N. Parton St./15th St. $ 4,620.00
District 3
Delhi 2314 S. Halladay St. $ 10,368.00
Madison 1434 S. Standard Ave. $ 10,368.00
Memorial 2102 S. Flower St. $ 10,368.00
Pacific Electric 401 E. McFadden Ave. $ 10,368.00
Sandpointe 3700 S. Birch St. $ 10,368.00
APPENDIX
ATTACHMENT 3-7: FEE PROPOSAL
Exhibit 1
City of Santa Ana RFP 22-031
Page 13
District 4
Adams 2101 W. Warner Ave. $ 10,368.00
Centennial “A”, “B”, “C” 3000 W. Edinger Ave. $ 28,800.00
Centennial HGHS 3000 W. Edinger Ave. $ 10,368.00
DYSC “A”, “B” includes locker room and
restrooms
3000 W. Edinger Ave. $ 27,360.00
Heritage 4812 W. Camille St. $ 10,368.00
Jerome 2101 W. Mcfadden St. $ 10,368.00
Santa Anita 300 S. Figueroa St. $ 10,368.00
Thornton 1801 W. Segerstrom Ave. $ 15,168.00
Windsor 2915 W. La Verne Ave. $ 10,368.00
Total $ 298,764.00
B. PARK BUILDING MAINTENANCE SERVICES
Address Cost/Yr.
District 1
Rosita-Salgado Center, Pool and Gym 706 N. Newhope St. $ 17,064.00
District 2
Logan Center 1009 N. Custer St. $ 5,220.00
Santiago Nature Center 510 E. Memory Lane $ 5,040.00
Santiago Lawn Bowling Center-Both Levels 510 E. Memory Lane $ 5,640.00
Garfield Community Center 501 N. Lacy Avenue $ 8,160.00
Roosevelt/Walker Community Center 816 E. Chestnut Avenue $ 28,200.00
Stadium-Press Box/West & East Restrooms/West
& East Concession Bldg/Locker Rooms
602 N. Flower Street $ 33,720.00
District 3
Memorial Center and Pool 2102 S. Flower St. $ 10,800.00
Sandpointe 3700 S. Birch St. $ 2,400.00
Santa Ana Zoo Restroom 1801 E. Chestnut Ave. $ 5,640.00
District 4
Centennial Office-Offices, Restrooms, Training
Rooms
Centennial Road $ 9,000.00
Total $ 130,884.00
Exhibit 1
City of Santa Ana RFP 22-031
Page 14
C. Add-On Services Cost
1 Price By Square Foot Per Month – Park Restroom Maintenance $ 1.60
1 Price By Square Foot Per Month – Park Building Maintenance $ 0.12
2 Price By Square Foot Per Month – Gym Maintenance $ 0.08
3 Price By Square Foot Per Job – Pressure Wash Exterior Surfaces
i.e. Walls, Roofs, Entrances, Areas Around Buildings/Restrooms,
Stadium Bleachers, Etc.
$ 0.25
Bruce M. Hwang Vice President
Printed Name of Authorized Agent Title
March 20, 2022
Signature of Authorized Agent Date
Exhibit 1