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Item # 15
or City of Santa Ana
20 Civic Center Plaza, Santa Ana, CA 92701
Staff Report
December 7, 2021
TOPIC: Approve a Fourth Amendment to Agreement with Downtown Inc. in the amount
of $500,000 to provide Clean and Safe Program for Downtown Santa Ana
AGENDA TITLE:
Approve a Fourth Amendment to Agreement with Downtown Inc. in the amount of
$500,000 to provide Clean and Safe Program for Downtown Santa Ana
RECOMMENDED ACTION
1. Authorize the City Manager to execute a Fourth Amendment to the Downtown Clean
& Safe Program agreement with Downtown Inc.that provides daily cleaning,
maintenance of downtown and will augment services to include special event
preparation, street closures, and parklet maintenance services in the amount of
$500,000 for the term of January 1, 2022 through December 31, 2022, subject to non -
substantive changes approved by the City Manager and City Attorney.
2. Approve the amendment to Section 2.04 to update the language `Bi-Annual Financial
Statement and Audit' and replace it with `Quarterly financial statements and expense
reports must be submitted at the end of each quarter'.
DISCUSSION
On January 31, 2013, the City executed a Settlement and Release Agreement with
Downtown Inc. to fund the downtown's Clean and Safe program for three years in an
amount of $500,000 per year. The terms of the Agreement automatically renewed each
year. On January 10, 2018, the City terminated the Settlement and Release Agreement
and executed a new agreement for Clean and Safe Program Services with Downtown
Inc. in the amount of $500,000 for the calendar year.
The Downtown Clean and Safe Program is a crucial element in keeping the Downtown
area clean and safe. The Clean and Safe team also act as positive stewards of the
Downtown who provide direction and information to visitors, mitigate issues promptly,
provide a safe presence and deterrence, and regularly communicate with Downtown
police and City staff on matters that require immediate attention.
Approve a Fourth Amendment to Agreement with Downtown Inc. in the amount of
$500,000 to provide Clean and Safe Program for Downtown Santa Ana
December 7, 2021
Page 2
The Clean and Safe team are available 7 days per week from early morning to late nights
to provide a safe and clean area for all daytime and nighttime activities. The Clean and
Safe team provides daily litter maintenance, empties trash containers multiple times per
day to avoid overflow, power washes sidewalks and alleyways, and oversees security
services to the downtown. During the COVID-19 pandemic, the Clean and Safe team took
it upon themselves to sanitize areas and clean high -traffic areas, including call buttons at
intersections and meter heads. Furthermore, the scope of services has expanded to
include cleaning, maintenance and repair of the City's eleven parklets, and the set-
up/break-down of traffic control plans (street closures) for City co -sponsored events. This
fourth amendment will include augmented services to include parklet cleaning and
maintenance, special event preparation such as street closure assistance, cleaning after
events, and contracting security guards on urgent or as -needed basis. Furthermore, the
amendment will update Section 2.04 to update the language "Bi-Annual Financial
Statement and Audit" and replace it with "Quarterly financial statements and expense
reports must be submitted at the end of each quarter".
These crucial maintenance services beautify the downtown district and enhance the
image of the commercial core (Exhibit 1). The activity is designed to enhance customer
experience, increase commerce, and help to attract and retain new businesses within the
district. Funds for these services are made available through increased revenue from
patrons that park in the downtown (parking structures and meters).
Staff recommends that the City Council approve the fourth amendment to the Downtown
Clean and Safe Program Agreement with Downtown Inc. to maintain a clean and safe
downtown area for residents, businesses and visitors. The Clean & Safe Program has the
ability to address maintenance issues, mitigate homelessness impacts, and provide a
welcoming downtown area for the City.
FISCAL IMPACT
Funds in the amount of $250,000 are available in the Downtown Enhancement and
Parking Modernization Plan account (no. 02718133-62300) for expenditure in FY 2021-
2022 for the first six months and the remaining $250,000 will be budgeted in the FY 2022-
2023 budget.
EXHIBIT(S)
1. Fourth Amendment: Clean & Safe Program Downtown Inc
Submitted By: Steven Mendoza, Assistant City Manager
Approved By: Kristine Ridge, City Manager
EXHIBIT 1
FOURTH AMENDMENT TO
THE DOWNTOWN CLEAN AND SAFE PROGRAM
SERVICES AGREEMENT
THIS FOURTH AMENDMENT TO THE DOWNTOWN CLEAN AND SAFE PROGRAM
SERVICES AGREEMENT is entered into this 7t' day of December, 2021, by and between the City of
Santa Ana, a charter city and municipal corporation duly organized and existing under the Constitution
and laws of the State of California ("City"), and Downtown Incorporated, .Inc., a California non-
profit corporation ("DTI").
RECITALS
A. On January 10, 2018, the City entered into the Downtown Clean and Safe Program Services
Agreement #A-2017-325 with DTI to fund the downtown's Clean and Safe Program, which
includes a security team, a litter team, and a power washing team ("said Agreement"). The
intent of said Agreement is for DTI to receive a set amount of funding for downtown Clean
and Safe Program services each calendar year that such funding is approved by City
Council.
B. On December 18, 2018, the City entered into a First Amendment to said Agreement (#A-
2018-303) with DTI in order to extend the term and add funding for 2019.
C. On December 3, 2019, the City entered into a Second Amendment to said Agreement (#A-
2019-231) with DTI in order to extend the term and add funding for 2020.
D. On December 15, 2020, the City entered into a Third Amendment to said Agreement (#A-
2020-254) with DTI in order to extend the term and add a reduced funding amount of
$400,000 for 2021 due to revenue shortfalls contributed by the pandemic.
E. The City hereby approves an additional $500,000 for downtown Clean and Safe Program
services for use by DTI in 2022 pursuant to the terms and conditions of said Agreement, as
amended.
F. In accordance with the terms and conditions of said Agreement, the parties desire to amend
said Agreement to revise the financial reporting requirements, extend the term of said
Agreement, add an additional $500,000 for downtown Clean and Safe Program services
for the extended term of said Agreement, and amend said Agreement to update the services
to be provided.
NOW THEREFORE, in consideration of the mutual and respective promises, and subject to
the terns and conditions of said Agreement, except as herein modified, the parties agree as follows:
Pursuant to the terms of said Agreement, the City Council approved an additional
$500,000 for downtown Clean and Safe Program services for the 2022 calendar year to be
utilized by DTI pursuant to the terms of said Agreement.
EXHIBIT 1
2. Section 1.03, Term of Services Agreement, shall be amended to read as follows:
"This Services Agreement shall commence on the date first written above and
terminate on December 31, 2022, unless terminated earlier in accordance with
sections 4.02 or 4.05 below."
3. Section 2.01, Clean and Safe Program Services, shall be amended to include cleaning,
maintenance, and repair of the City's eleven (11) Parklets, and the set-up/break-down of
traffic control plans (street closures) for City Co -sponsored events, as provided in Exhibit
A to this Fourth Amendment to the Agreement.
4. Section 2.04, Bi-Annual Financial Statement and Audit, shall be amended and replaced
in its entirety as follow:
§2.04 Quarterly Financial Statements
Every three (3) months (March 31, June 30, September 30, and December 31), DTI shall
submit to the City Manager a financial statement and expense report of DTI's Clean and
Safe Program expenditures.
5. Except as hereinabove modified, the terms and conditions of said Agreement, as amended,
remain unchanged and in full force and effect.
IN WITNESS WHEREOF, the parties hereto have executed this Approval and Amendment to said
Agreement the date and year first above written.
ATTEST:
DAISY GOMEZ
Clerk of the Council
APPROVED AS TO FORM:
Cny Sonia , o ey� ��o�
CITY OF SANTA ANA
KR.ISTINE RIDGE
City Manager
DOWNTOWN INCORPORATED, INC.:
Ryan O. o ge Ryan Chase
Assistant ty Att rney President
Tax ID# 26-4051161
RECOMMENDED FOR APPROVAL:
STEVEN A. MENDOZA
Executive Director
Community Development Agency
Exhibit A - Scope of Services
Downtown Clean & Safe Program 2022
January 1, 2022 -- December 31, 2022
I. BUDGET
EXHIBIT 1
Proposed Clean and Safe Budget.
Activity
Cost
Litter Maintenance
$
318,749
Special Event hitter Clean -Up or On-Call/Urgent Security Guard Services
$
6,000
Power Washing
$
116,796
Street Closures or On-Call/Urgent Security Guard Services
$
12,000
Parklets Maintenance
$
46,455
Total
$
500,000
II. LITTER MAINTENANCE
A. PICK UP LITTER AND WASTE
"Litter" is defined as, but is not limited to, boxes, cans, papers, containers marked "trash" (or are
obviously trash), unwanted or useless materials, or rejected matter. "Waste" includes, but is not
limited to, gum, food remains, sewage, excrement, grease, dust, dirt, decals, liquid or dried
matter, oily or sticky substances, and graffiti, etc.
Remove litter from all outside surfaces including, but not limited to, sidewalks, curbs, planters,
tree grates, and store entries. All litter from such surfaces shall be removed from the area and
emptied into a designated trash dumpster or receptacle in such a manner as to prevent the
adjacent area from becoming littered by such trash.
Waste shall be removed from all outside surfaces including, but not limited to, sidewalks, curbs,
planters, tree grates, store entries, and trash receptacles. All waste from such surfaces shall be
removed from the area and emptied into a designated trash dumpster or receptacle in such a
manner as to prevent the adjacent area from becoming soiled by such waste. Waste removal
shall be accomplished by the complete and thorough removal of said substances from the area —
not by moving it from one surface to another or covering said substances with sand or similar
materials.
EXHIBIT 1
B. SPECIAL EVENT LITTER CLEAN-UP/MAINTENANCE
Clean & Safe team will provide litter clean-up/maintenance services for designated special
events that are approved by the City of Santa Ana
Provide litter -clean-up for on -call situations after special events that do not provide adequate
clean-up, must be approved by the City of Santa Ana.
C. CLEAN AND EMPTY TRASH CANS
All trash containers within the BID shall be emptied and cleaned. Trash including, but not
limited to, boxes, cans, papers, and other containers marked "trash" (or are obviously trash) shall
be removed, along with the liner. All trash from such trash receptacles shall be removed from
the BID and emptied into a designated trash dumpster or receptacle in such a manner as to
prevent the adjacent area from becoming littered by such trash.
All trash containers shall be emptied three times per day on a routing basis (morning, early
afternoon and evening). Additionally, any trash containers that may become filled prior to the
scheduled routing cleaning, particularity between the hours of 11:00 a.m. and 4:00 p.m. daily,
shall be emptied as needed. Trash containers should never have accumulated trash or waste
above the level of the container. Whether full or not, container shall be emptied and cleaned if it
is omitting a foul, rancid, or putrid odor or showing signs of insect or rodent infestation.
Insert new liners into trash containers, securing said liners in such a manner as to present a neat
uniform appearance and replacing container lids in their correct position.
Using a clean cloth or rag, and germicide detergent solution, remove all waste including, but not
limited to, gum, food remains, sewage, excrement, grease, dust, dirt, decals, liquids, dried matter,
oily or sticky substances, and graffiti, etc. from the surface of trash containers. Cleaning shall be
accomplished by the complete and thorough removal of said substances from the area —not by
moving it from one surface to another or covering said substances with sand or similar materials.
This includes, but is not limited to, the cleaning of the immediate area surrounding the trash
containers.
D. CLEAN OUTDOOR BENCHES, BOLLARDS AND LIGHT POLES
All benches, bollards and light poles within the area shall be cleaned on a regular basis using
clean cloths and a detergent solution. Remove all waste including, but not limited to, gum, food
remains, excrement, grease, dust, dirt, litter, liquids, dried matter, decals, sticky substances,
graffiti, etc. leaving object in working condition. The immediate area surrounding the object
shall be cleaned in the same manner.
E. CLEAN ALLEYS
Alleys shall be clear of trash, waste, shopping carts, pallets, leaves, and excrement. Shopping
EXHIBIT 1
carts shall be picked up and taken to shopping center parking lot. Boxes shall be flattened and
placed securely in trash container in such a manner as to not protrude excessively. Excrement
shall be picked up and disposed of properly, and area washed down with proper germicidal
solution.
The following are alley locations within the Downtown:
e 100 East Fourth Street (south alley)
• 200 East Fourth Street (south alley)
e 300 East Fourth Street (north and south alley)
• 100 West Fourth Street (south alley)
• 200 West Fourth Street (south alley)
• 300 West Fourth Street (south alley)
i 400 West Fourth Street (south alley)
F. CLEAN BUS STOPS
Bus stop areas are cleaned by the City of Santa Ana's contractor, however, the Clean & Safe
Team will complement the cleaning of the bus stops by cleaning all debris, bum, dirt, grime, oil,
stains and other fluids. Clean & Safe Team will not be responsible for emptying the locked trash
container at the bus stops.
The following are bus stop locations within the Downtown:
9 400 North Main west side of street
• 400 North Main east side of street
• 200 West 5a' street south side of street
• 200 East 5"' street south side of street
• 100 West Santa Ana Boulevard north side of street
• 200 East Santa Ana Boulevard north side of street
III. STREET CLOSURE
Will provide street closure services with approved Traffic Control Plans as approved by Public
Works Agency for special events approved or cosponsored by the City of Santa Ana.
Set-up water -filled k-rails, barricades, traffic cones, traffic signs, A -frames, and ensure safe street
closures. Dedicate the
Removal of street closure equipment, track inventory, and properly store equipment in storage
areas.
IV. POWER WASH
EXHIBIT 1
A. POWER WASH PROCESS
"Power wash" is defined as the simultaneous mechanical removal of materials or pollutants from
the surface for the pavement, through application of water under pressure with elevated
temperatures used in the cleaning process and collection of waste and water.
Process used shall leave the area clean and free from stains and of all loose, embedded materials
including chewing gum. The cleaning process must not damage the concrete surfaces or the brick
paver surface. All gum must be removed from the paver, concrete and other sidewalk surfaces.
B. POWER WASH SIDEWALKS
All gum, dirt, grime, oil, stains and other fluids shall be removed from the sidewalls by using
power washing equipment.
C. POWER WASH BUS STOPS
Bus stop areas are cleaned by the City of Santa Ana's contractor, however, the Clean & Safe
Team will compliment the cleaning of the bus stops by cleaning all debris, bum, dirt, grime, oil,
stains and other fluids. Clean & Safe Team will not be responsible for emptying the locked trash
container at the bus stops.
The following are bus stop locations within the Downtown:
• 400 North Main west side of street
« 300 North Main east side of street
• 200 West 5a' street south side of street
• 200 East 5 h street south side of street
0 100 West Santa Ana Boulevard north side of street
• 200 East Santa Ana Boulevard north side of street
Alleys are to be cleaned of a debris, bum, dirt, grime, oil, stains and other fluids.
The following are alley locations within the Downtown:
+ 100 East Fourth Street (south alley)
• 200 East Fourth Street (south alley)
• 300 East Fourth Street (north and south alley)
• 100 West Fourth Street (south alley)
• 200 West Fourth Street (south alley)
• 300 West Fourth Street (south alley)
0 400 West Fourth Street (south alley)
LY
VI.
EXHIBIT 1
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A. Litter Team of 7 Workers:
Monday - Sunday 7:00 AM to 9:00 PM
B. Power Washing Team of 3 Workers:
Monday - Sunday 4:00 AM to 10.00 AM
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Will assist in coordinating, securing, and compensating additional or on -call security guards
for special events or emergencies or as needed with approval by the City of Santa Ana.
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CORPORATIIIO1114 OF ORANGE COUNTY
December 6, 2021
City Manager, Council and Mayor
City of Santa Ana
20 Civic Center Plaza
Santa Ana, CA 92701
Dear City of Santa Ana Staff and Elected Officials,
RE: PLEASE SUPPORTTHE CLEAN AND SAFE PROGRAM IN 2022
THIS LETTER SUPPORTS AGENDA ITEM 15.
The Clean and Safe program is the foundation of Downtown Santa Ana's growth and success.
On average, the Clean Team pulls 90,000+ bags, power washes. 5,800+ panels of sidewalk.
Removes 12,000+ stickers, and removes 12,500+ graffiti markings from benches, bollards,
parking meters, light poles and fixtures.
This Clean and Safe program is funded by parking revenues to help create a clean and safe
environment for residents, visitors and businesses. Due to parking revenue shortfalls from the
pandemic, our Security Team was partially unfunded in 2021, but is returning as soon as
possible due to critical need as they typically provide an average of 1,900+ visitors given
directional assistance and 5,200+ calls for security service.
New to the program in 2022 is additional partnership with the City where the Clean and Safe
program will assist community events with cleanup and street closures as well as the addition of
helping maintain the public space parklets created for outdoor dining areas during the
pandemic.
Quarterly Clean and Safe Meetings are held between downtown stakeholders and the City staff
to work on issues and opportunities and review expenses, policies and capital improvements
generated from the parking revenue.
We commend the ongoing work of the Clean and Safe Team and look forward to continuing this
critical program in partnership with the City.
Sincerely,
Michael A. Ocasio
President & CEO
l:::»hon :.7,14.5 71.1900 I 271 N Sycarnore Street, Santa Ana, CA 92701 I Wnrww.sbfdoc.corn
Downtown Inc
201 E 4th St. Suite T.
Santa Ana, CA 92701
December 6, 2021
City Manager, Council and Mayor
City of Santa Ana
20 Civic Center Plaza
Santa Ana, CA 92701
Dear City of Santa Ana Staff and Elected Officials,
1IVu
SAC
SANTA ANA BUSINESS COUNCIL, INC
a.�.T9
Santa Ana Business Council
400 E 4th Street
Santa Ana, CA 92701
RE: PLEASE SUPPORT THE CLEAN AND SAFE PROGRAM IN 2022
THIS LETTER SUPPORTS AGENDA ITEM 15.
The Clean and Safe program is the foundation of Downtown Santa Ana's growth and success.
On average, the Clean Team pulls 90,000+ bags, power washes. 5,800+ panels of sidewalk.
Removes 12,000+ stickers, and removes 12,500+ graffiti markings from benches, bollards,
parking meters, light poles and fixtures.
This Clean and Safe program is funded by parking revenues to help create a clean and safe
environment for residents, visitors and businesses. Due to parking revenue shortfalls from the
pandemic, our Security Team was partially unfunded in 2021, but is returning as soon as
possible due to critical need as they typically provide an average of 1,900+ visitors given
directional assistance and 5,200+ calls for security service.
New to the program in 2022 is additional partnership with the City where the Clean and Safe
program will assist community events with cleanup and street closures as well as the addition of
helping maintain the public space parklets created for outdoor dining areas during the
pandemic.
Quarterly Clean and Safe Meetings are held between downtown stakeholders and the City staff
to work on issues and opportunities and review expenses, policies and capital improvements
generated from the parking revenue.
We commend the ongoing work of the Clean and Safe Team and look forward to continuing this
critical program in partnership with the City.
Sincerely,
i
Ryan Chase
Raul Yanez
President
President
Downtown Inc.
Santa Ana Business Council
Downtown Inc Board Santa Ana Business Council Board
- Ryan Chase
- Raul Yanez
- Vanessa Pozzobon
- Claudia Arrellanes
- Lamson Nguyen
- Arturo Lomeli
- John Chen
- Sam Romero
- Denise Reynoso
- Won Cha
- Michael McCann
- Mike Husain
- Yvonne Flores
- Alfredo Amezcua
- Bil Schroeder
- Veronica Alvarez
- Oscar Olivares
- Loni Paniagua
- Eddie Quillares Jr
- Alexis Garcez
- Nestor Correa
- Bethany Schemer
- Gene Jimenez
- Mario Reyes
- Kim Tapfer
- Bobbie Rooker
Arturo Arrellanes
- Robyn MacNair (Advisory)