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HomeMy WebLinkAboutPROTECTION AMERICA, INC. (6) INSURANCLON HI'[ N-2023-264 WORK MAY PROCEED UNTIL INSURANCE EXMRES C CIT�K DATE: 0, C DA 0 CONTRACTOR AGREEMENT BETWEEN PROTECTION AMERICA, INC. AND CITY OF SANTA ANA TO PROVIDE SECURITY SERVICES THIS AGREEMENT is made and entered into on this .ZO day of Q , 20Bby and between Protection America, Inc., ("Contractor"), and the City of Santa Ana, a charter city and municipal corporation organized and existing under the Constitution and laws of the State of 4 California ("City"). City and Contractor shall hereinafter be referred to as collectively, "the Parties." F� C) RECITALS A. The City desires to retain a Contractor having special skill and knowledge in the field of providing security services for the City at multiple locations, including at and around the Santa Ana Regional Transportation Center. B. Contractor represents that Contractor is able and willing to provide such services to the City. C. In undertaking the performance of this Agreement, Contractor represents that it is knowledgeable in its field and that any services performed by Contractor under this Agreement will be performed in compliance with such standards as may reasonably be expected from a professional consulting firm in the field. NOW THEREFORE, in consideration of the mutual and respective promises, and subject to the terms and conditions hereinafter set forth, the Parties agree as follows: 1. SCOPE OF SERVICES Contractor shall perform during the term of this Agreement, the tasks and obligations including all labor, materials, tools, equipment, and incidental customary work required to fully and adequately complete the services described and set forth in Scope of Services and Pricing- Exhibit A, attached hereto and incorporated by reference. 2. COMPENSATION a. City agrees to pay, and Contractor agrees to accept as total payment for its services for City, the rates and charges identified in Scope of Services and Pricing - Exhibit A. The total amount to be expended during the term of this Agreement shall not exceed $501000. b. Payment by City shall be made within forty-five(45) days following receipt of proper invoice evidencing work performed, subject to City accounting procedures. Payment need not be made for work which fails to meet the standards of performance set forth in the Recitals which may reasonably be expected by City. Page 1 of 8 4315259vl 3. TERM This Agreement shall commence on the date first written above and continue for six 6 months, with the option for the City to grant up to 2 one-year renewals, exercisable by a writing executed by the City Manager and the City Attorney,unless terminated earlier in accordance with Section 15,below. 4. INDEPENDENT CONTRACTOR Contractor shall, during the entire term of this Agreement, be construed to be an independent contractor and not an employee of the City. This Agreement is not intended nor shall it be construed to create an employer-employee relationship, a joint venture relationship, or to allow the City to exercise discretion or control over the professional manner in which Contractor performs the services which are the subject matter of this Agreement; however,the services to be provided by Contractor shall be provided in a manner consistent with all applicable standards and regulations governing such services. Contractor shall pay all salaries and wages, employer's social security taxes, unemployment insurance and similar taxes relating to employees and shall be responsible for all applicable withholding taxes. S. OWNERSHIP OF MATERIALS This Agreement creates a non-exclusive and perpetual license for City to copy, use, modify, reuse, or sublicense any and all copyrights, designs, and other intellectual property embodied in plans, specifications, studies, drawings, estimates, and other documents or works of authorship fixed in any tangible medium of expression, including but not limited to, physical drawings or data magnetically or otherwise recorded on computer diskettes,which are prepared or caused to be prepared by Contractor under this Agreement ("Documents & Data"). Contractor shall require all subcontractors to agree in writing that City is granted a non-exclusive and perpetual license for any Documents & Data the subcontractor prepares under this Agreement. Contractor represents and warrants that Contractor has the:.legal right to license any-and all Documents & Data. Contractor makes no such representation and warranty in regard to Documents & Data which were provided to Contractor by the City. City shall not be limited in any way in its use of the Documents and Data at any time,provided that any such use not within the purposes intended by this Agreement shall be at City's sole risk. 6. INSURANCE Contractor shall procure and maintain for the duration of the contract insurance against claims for injuries to persons or damages to property which may arise from or in connection with the performance of the work hereunder and the results of that work by the Contractor, his agents, representatives, employees or subcontractors. Certificate Holder must be addressed as follows: City of Santa Ana Risk Management Division Page 2 of S #315259v1 20 Civic Center Plaza Santa Ana, CA 92702 Contractor shall procure and maintain for the duration of the contract insurance against claims forinjuries to persons or damages to property which may arise from or in connection with the performance of the work hereunder and the results of that work by the Contractor, his agents, representatives, employees or subcontractors. MINIMUM SCOPE AND LIMIT OF INSURANCE Coverage shall be at least as broad as: A. Commercial General Liability(CGL): Insurance Services Office(ISO) Form CG 00 01 covering CGL on an "occurrence" basis, including products and completed operations, property damage,bodily injury and personal &advertising injury with limits no less than $1,000,000 per occurrence. If a general aggregate limit applies, either the general aggregate limit shall apply separately to this project/location(ISO CG 25 03 or 25 04) or the general aggregate limit shall be twice the required occurrence limit. B. Automobile Liability: Insurance Services Office Form Number CA 0001 covering any auto (Code 1), or if Contractor has no owned autos,hired (Code 8) and non-owned(Code 9) autos, with limit no less than$1,000,000 per accident for bodily injury and property damage. C. Workers' Compensation insurance as required by the State of California, with Statutory Limits, and Employers' Liability insurance with a limit of no less than $1,000,000 per accident for bodily injury or disease. If the Contractor maintains broader coverage and/or higher limits than the minimums shown above, the City requires and shall be entitled to the broader coverage and/or the higher limits maintained by the Contractor.Any available insurance proceeds in excess of the specified minimum limits of insurance and coverage shall be available to the City. Other Insurance Provisions The insurance policies are to contain, or be endorsed to contain, the following provisions: y Additianatl'nsured Status. The City, its officers, officials, employees, and volunteers are to be covered as additional insureds on the CGL policy with respect to liability arising out of work or operations performed by or on behalf of the Contractor including materials, parts, or equipment furnished in connectionwith such work or operations. General liability coverage can be provided in the form of an endorsement to the Contractor's insurance (at least as broad as ISO Form CG 20 10 11 85 or ifnotavailable, through the addition of both CG 20 10, CG 20 26, CG 20 33, or CG 20 38; and CG 2037 if a later edition is used). Primary Coverage For any claims related to this contract, the Contractor's insurance coverage shall be primary coverage at least as broad as ISO CG 20 01 04 13 as respects the City, its officers, officials, employees, and volunteers. Any insurance or self-insurance Page 3 of 8 #315259v1 maintained by the City, its officers,officials, employees, or volunteers shall be excess of the Contractor's insurance and shall not contribute with it. Notice of Cancellation Each insurance policy required above shall provide that coverage shall not be canceled, except with notice to the City. Waiver of Subrogation Contractor hereby grants to City a waiver of any right to subrogation which any insurer of said Contractor may acquire against the City by virtue of the payment of any loss under such insurance. Contractor agrees to obtain any endorsement that may be necessary to affect this waiverof subrogation, but this provision applies regardless of whether or not the City has received a waiver of subrogation endorsement from the insurer. Self-Insured Retentions Self-insured retentions must be declared to and approved by the City. The City may require the Contractor to purchase coverage with a lower retention or provide proof of ability to pay losses and related investigations, claim administration, and defense expenses within the retention. The policy language shall provide, or be endorsed to provide, that the self-insured retention may be satisfied by either the named insured or City. Acceptability of Insurers Insurance is to be placed with insurers authorized to conduct business in the state with a current A.M. Best's rating of no less than A:VII,unless otherwise acceptable to the City. Verification of Coverage Contractor shall furnish the City with original Certificates of Insurance including all required amendatory endorsements (or copies of the applicable policy language effecting coverage required by this clause) and a copy of the.Declarations and Endorsement Page of the.CGL policy listing allpolicy endorsements to City before work begins. However, failure to obtain the required documents prior to the work beginning shall not waive the Contractor's obligation to provide them. The City reserves the right to require complete,certified copies of all required insurance policies,including endorsements required by these specifications, at any time. Subcontractors Contractor shall require and verify that all subcontractors maintain insurance meeting all the requirements stated herein, and Contractor shall ensure that City is an additional insured on insurance required from subcontractors. Special Risks or Circumstances Page 4 of 8 #315259vl City reserves the right to modify these requirements, including limits,based on the nature of therisk,prior experience, insurer, coverage, or other special circumstances. 7. INDEMNIPICATION Contractor agrees to defend, and shall indemnify and hold harmless the City, its officers, agents, employees,contractors,special counsel, and representatives from liability: (1)for personal injury,damages,just compensation,restitution,judicial or equitable relief arising out of claims for personal injury, including death, and claims for property damage, which may arise from the negligent operations of the Contractor, its subcontractors, agents, employees, or other persons acting on its behalf which relates to the services described in section 1 of this Agreement; and (2) from any claim that personal injury, damages,just compensation, restitution,judicial or equitable relief is due by reason of the terms of or effects arising from this Agreement. This indemnity and hold harmless agreement applies to all claims for damages,just compensation, restitution,judicial or equitable relief suffered,or alleged to have been suffered,by reason of the events referred to in this Section or by reason of the terms of, or effects, arising from this Agreement. The Contractor further agrees to indemnify,hold harmless, and pay all costs for the defense of the City, including fees and costs for special counsel to be selected by the City, regarding any action by a third party challenging the validity of this Agreement, or asserting that personal injury, damages, just compensation., restitution,judicial or equitable relief due to personal or property rights arises by reason of the terms of, or effects arising from this Agreement. City may make all reasonable decisions with respect to its representation in any legal proceeding.Notwithstanding the foregoing, to the extent Contractor's services are subject to Civil Code Section 2782.8, the above indemnity shall be limited, to the extent required by Civil Code Section 2782.8, to claims that arise out of, pertain to, or relate to the negligence,recklessness, or willful misconduct of the Contractor. 8. INTELLECTUAL PROPERTY INDEMNIFICATION Contractor shall defend and indemnify the City, its officers, agents, representatives, and employees against any and all liability, including costs, for infringement of any United States' letters patent,trademark,or copyright infringement,including costs,contained in the work product or documents provided by Contractor to fife City pursuant to this Agreement: 9. RECORDS Contractor shall keep records and invoices in connection with the work to be performed under this Agreement. Contractor shall maintain complete and accurate records with respect to the costs incurred under this Agreement and any services, expenditures, and disbursements charged to the City for a minimum period of three (3) years, or for any longer period required by law, from the date of final payment to Contractor under this Agreement. All such records and invoices shall be clearly identifiable. Contractor shall allow a representative of the City to examine, audit, and make transcripts or topics of such records and any other documents created pursuant to this Agreement during regular business hours. Contractor shall allow inspection of all work, data, documents,proceedings, and activities related to this Agreement for a period of three (3) years from the date of final payment to Contractor under this Agreement. Page 5 of 8 #315259vl 10. CONFIDENTIALITY If Contractor receives from the City information which due to the nature of such information is reasonably understood to be confidential and/or proprietary, Contractor agrees that it shall not use or disclose such information except in the performance of this Agreement, and further agrees to exercise the same degree of care it uses to protect its own information of like importance, but in no event less than reasonable care. "Confidential Information" shall include all nonpublic information. Confidential information includes not only written information, but also information transferred orally, visually, electronically, or by other means. Confidential information disclosed to either party by any subsidiary and/or agent of the other party is covered by this Agreement. The foregoing obligations of non-use and nondisclosure shall not apply to any information that(a)has been disclosed in publicly available sources; (b) is,through no fault of the Contractor disclosed in a publicly available source; (c) is in rightful possession of the Contractor without an obligation of confidentiality; (d) is required to be disclosed by operation of law; or(e) is independently developed by the Contractor without reference to information disclosed by the City. 14. CONFLICT OF INTEREST CLAUSE Contractor covenants that it presently has no interests and shall not have interests, direct or indirect, which would conflict in any manner with performance of services specified under this Agreement. 12. NON-DISCRIMINATION Contractor shall not discriminate because of race, color,creed,religion, sex,marital status, sexual orientation, gender identity, gender expression, gender, medical conditions, genetic information, or military and veteran status, age,national origin, ancestry, or disability, as defined and prohibited by applicable law, .in the recruitment, selection; teaching, training; utilization, promotion, termination or other employment related activities-or.any services provided under-this Agreement. Contractor affirms that it is an equal opportunity employer and shall comply with all applicable federal, state and local laws and regulations. 13. EXCLUSIVITY AND AMENDMENT This Agreement represents the complete and exclusive statement between the City and Contractor, and supersedes any and all other agreements, oral or written, between the Parties. hi the event of a conflict between the terms of this Agreement and any attachments hereto, the terms of this Agreement shall prevail. This Agreement may not be modified except by written instrument signed by the City and by an authorized representative of Contractor. The Parties agree that any terms or conditions of any purchase order or other instrument that are inconsistent with, or in addition to,the terms and conditions hereof,shall not bind or obligate Contractor or the City. Each party to this Agreement acknowledges that no representations, inducements, promises or agreements, orally or otherwise, have been made by any party, or anyone acting on behalf of any Page 6 of S #315259vl party, which is not embodied herein. 14. ASSIGNMENT Inasmuch as this Agreement is intended to secure the specialized services of Contractor, Contractor may not assign, transfer, delegate, or subcontract any interest herein without the prior written consent of the City and any such assignment, transfer, delegation or subcontract without the City's prior written consent shall be considered null and void. Nothing in this Agreement shall be construed to limit the City's ability to have any of the services which are the subject to this Agreement performed by City personnel or by other Contractors retained by City. 15. TERMINATION This Agreement may be terminated by the City upon thirty (30) days written notice of termination. In such event,Contractor shall be entitled to receive and the City shall pay Contractor compensation for all services performed by Contractor prior to receipt of such notice of termination, subject to the following conditions; a. As a condition of such payment, the Executive Director may require Contractor to deliver to the City all work product(s)completed as of such date, and in such case such work product shall be the property of the City unless prohibited by law, and Contractor consents to the City's use thereof for such purposes as the City deems appropriate. b. Payment need not be made for work which fails to meet the standard of performance specified in the Recitals of this Agreement. 16. WAIVER No waiver of breach, failure of any condition, or any right or remedy contained in or granted by the provisions of this Agreement shall be effective unless it is in writing and signed by -the party waiving the Breach, failure;right or remedy.No waiver of any breach;failure or right,ox remedy shall be deemed a waiver,of any other breach, failure;right or remedy, whether or not similar, nor shall any waiver constitute a continuing waiver unless the writing so specifies. 17. JURISDICTION-VENUE This Agreement has been executed and delivered in the State of California and the validity, interpretation, performance, and enforcement of any of the clauses of this Agreement shall be determined and governed by the laws of the State of California. Both Parties further agree that Orange County, California, shall be the venue for any action or proceeding that may be brought or arise out of, in connection with or by reason of this Agreement. 18. PROFESSIONAL LICENSES Contractor shall, throughout the term of this Agreement, maintain all necessary licenses, permits, approvals, waivers, and exemptions necessary for the provision of the services hereunder Page 7 of 8 4315259v1 and required by the laws and regulations of the United States, the State of California, the City of Santa Ana and all other governmental agencies. Contractor shall notify the City immediately and in writing of its inability to obtain or maintain such permits, licenses, approvals, waivers, and exemptions. Said inability shall be cause for termination of this Agreement. 19. NOTICE Any notice,tender, demand, delivery, or other communication pursuant to this Agreement shall be in writing and shall be deemed to be properly given if delivered in person or mailed by first class or certified mail, postage prepaid, or sent by fax or other telegraphic communication in the manner provided in this Section, to the following persons: To City: Jennifer L. Hall, City Cleric City of Santa Ana 20 Civic Center Plaza(M-30) P.O. Box 1988 Santa Ana,CA 92702-1988 Fax: 714- 647-6956 With courtesy copies to: Michael Garcia, Executive Director Community Development Agency City of Santa Ana 20 Civic Center Plaza(M-25) P.O. Box 1988 Santa Ana, California 92702 Fax: (714) 647-6549 To Contractor: Protection America, Inc. Attn: Ed Clay 21350 Nordhoff St.,#104C Chatsworth, CA 91311 A party may change its address by giving notice in writing to the other party. Thereafter, any communication shall be addressed and transmitted to the new address. If sent by mail, communication shall be effective or deemed to have been given three (3) days after it has been deposited in the United States mail, duly registered or certified, with postage prepaid, and addressed as set forth above. If sent by fax, communication shall be effective or deemed to have been given twenty-four(24)hours after the time set forth on the transmission report issued by the Page 8 of 8 #315259v1 N-2023-264 transmitting facsimile machine, addressed as set forth above. For purposes of calculating these time frames, weekends, federal, state, County or City holidays shall be excluded. 20. MISCELLANEOUS PROVISIONS a. Each undersigned represents and warrants that its signature herein below has the power, authority and right to bind their respective Parties to each of the terms of this Agreement, and shall indemnify City fully, including reasonable costs and attorney's fees, for any injuries or damages to City in the event that such authority or power is not, in fact, held by the signatory or is withdrawn. b. All Exhibits referenced herein and attached hereto shall be incorporated as if fully set forth in the body of this Agreement. IN WITNESS WHEREOF,the Parties hereto have executed this Agreement the date and year first above written. ATTEST: CITY OF SANTA ANA ennifer L. a Steven Mendoza Ci Acting City Manager APPROVED AS TO FORM: SONIA R. CARVALHO CONTRACTOR: City Attorney Protection America, Inc. 4 �€ Andrea Garcia-Miller By: Ahmed Ali Assistant City Attorney Title:_Chief Executive Officer RECOMMENDED FOR APPROVAL: R t Michael Garcia Executive Director Community Development Agency Page 9 of 8 #315259vl EXHIBIT A SCOPE OF SERVICES AND PRICING ���YCIN INC citPROTECTION AMERICA , INC .anta Ana ION dQ kA a 440 — w. ii.— !.B�A—qu. er lue E3u... !►Area ►► 21350 NORDHOFF ST . #104C CHATSWORTH, CA 91311 CORPORATE : 213-279-7988 WWW. PROTECTION-AMERICA. COM Index • Pricing For City of Santa Ana • Scope of Work • Introduction • SilverTrac Technology • Insurance Policies • Sample Incident Report �VIC1ION A INC �TION INC PROPOSAL FOR UNARMED SECURITY GUARD 1. City of Santa Ana- Multiple locations 2. Pricing/ Service hours a. 9 am to 9 pm One on site Unarmed Guard 6 days a week with Thursdays off b. Service duration to be determined c. Pricing: $26 per hour d. Monthly cost based on 30 day months $8,022 e. Invoices to be sent every 1st and 16th of the month and due within net 15 days Protection America, Inc. will provide a fully operational Guard Touring GPS monitoring and reporting system at no additional cost. On site officers will patrol property, report hourly with multiple pictures of different areas of the sites, report any maintenance issues, respond to any burglar alarms, maintain overall visibility on site to ensure site is not breached. Written post orders will be completed by our Account Manager prior commencing service. We will provide 24 hour manned Dispatch Center. Company iPhone with our guard touring system,picture and email capability to provide instantaneous reports to our client at the time of any occurrence. Supervisors will spot check security officers on duty at random and unannounced periodically during each week. Fully credentialed by Compliance Depot, Net Vendor, RMIS. $2 Million General Liability insurance and $1 Million Workers Compensation insurance. Contract can be terminated with 30 day notice of cancellation. SECURITY SCOPE OF WORK AT TRAIN STATION • Officer will patrol at minimum every 30 minutes throughout the shift. • The objective of the officers is to keep a visual on the clients, monitor their activity and observe and report. • Officer will monitor IF clients if they are congregating, sleeping, hanging out, fraternizing, conducting illegal activities while in the vicinity. We will contact IF and/ or Santa Ana PD in the event we see any violations. • Officer will monitor IF clients to confirm if they disburse after being dropped off. In the event that they don't, IF will notified. • Any violation or sign of misconduct will be reported to the City agent and Illumination Foundation management. • Officer will provide a presence by making visible rounds and patrols. • Officer will not physically escort anyone especially with any kind of excessive force. • If a situation escalates, officer will contact Santa Ana PD immediately. • Locations for drop off/pick up can alternate and guard will have to report to the designated location for that day. Quoted by: Ed Clay Date:10/17/23 Accepted by: Date: THANK YOU FOR YOUR INTEREST Welcome! Thank you for taking the time to take a look at Protection America Security's Guard Management Technology! We are really thankful for the opportunity to share our hard work and passion with you! Here's a brief overview of how Protection America Security's unique software utilizes the latest technologies and integrates them into practical and functional solutions that will make your job easier. &,_TION INC ' •r I� to ❑ ■ All of this information appears in the issue monitor as it's actually happening Local Propentyl Regional Property/ Facility Managers Facility Managers D 0 ispatchers With Custom Views & Permission Levels for Supervisors i Maintenance T Supervisors 0 Ilk Maintenance Administrators Alt Vendors&Contractors Workers M How We Report i . w y' We use smart phones and tablets with quick and simple drop down reporting menus to streamline the reporting, maximize on site visibility, and reduce your risk and liability. Instead of traditional hand written DARs our officers are provided varied reporting options that enable them to report easily throughout their shift. • Issue types can be completely customized and worded for your industry and specific property. • At your choosing any issues or incidents reported can trigger a notification to the necessary parties (i.e. ��GTION managers, maintenance supervisors or teams, and issue Qom° r7 specific vendors). • All issues are prioritized based on the scope of service at each property and according to your needs. nvc Guard Tour Checkpoints 25062 74135 QR Codes Bar NFC Tags Codes When a checkpoint is scanned 4 things happen: 1) Instructions are shown to the officer specific to that location 2) A pre-written note in risk and liability terms is entered into all reports including the Daily Activity Report (DAR). 3) A GPS pinpoint is taken to track the officers location at the time of the scan 4) The officer is required to include a photo with the checkpoint to verify their location (optional) k" Barbepue nsPeel-Pn IS _ ( l ,�S 1 - sec oo I!R y._ a '! o��CTION , Q¢ 4W INC Receiving a Task or Reminder Our dispatch center can communicate with our officers in the field through Silvertrac's dispatch system. Property Reporting This Issue Issue Detail-Please describe the problem Property Issue History(Past 8 firs) Please report to unit A106 and respond to an alarm immediately.Once you have Apartment Module arrived inspect the surrounding areas for 420 Giotto Avenue Building 6 any signs of forced entry or other 421 Giotto Avenue Building 1 unwanted issues. Issue Type _ New Parking Issue Alarm Response }( New Maintenance Issue Problem Address A101 421 Giotto Avenue Building 1 A102 Problem Unit A103 A106 A At04 t_ccarivn(OPTIONAL) A105 Choose Problem Location A A106 ,Assign This Issue To A107 Admin 0100 tplage — r: Electrical Roam Prefer to Remain Anonymous Home Pool REPORTED :rJul 28 2015"I'm 5457GI20 REPORTED BY ISSUE DESCRIPTICN Please report to untt Al 06 and Now Issue Notes ��pTION AI 44� 7 Tasks can be sent as one-time, manually dispatched issues, INC or as recurring tasks to remind officers of specific items on a consistent schedule. Of course, all of this is included in the the DAR. Daily Activity Report Daily Activity Report (DAR) Broad Street Shopping Center 1000 Broad Street Priority 2 - - - _ 912512014 10:40:25 AM MYDEMO3-Tour,Peter Exterior REPORTED:Officer patrolled the Petoo Exterior Security looking for property damage,loiterers,maintenance issues„disruption to the normal now Patrol of business,and suspicious activity.Officer remained highly visible to the tenant and guests without disrupting the normal business Row. LOCATION:Petoo Exterior In51201410:40:13AM MYDEMO3-Tour Nail Salon Exterior REPORTED Officerpatrolled the Nail Salon Security Building looking for prniNedy damage,loiterers,maintenance issues,disruption to the Patrol normal flow of business,and suspicious achvity.Officer remained highly visible to the Len ant and guests without disrupting the nomaat business flow. LOCATION:Nail Salon Exterior 8:25,2014 16:39:51 AM MYD EMO3-Tour Shoe Warehouse Exterior REPORTED:Officer patrolled the Shoe Security Warehouse Building looking for property damage.Ieiterers,maintenance issues, Patrol disruption to the normal flow of business,and suspicious activity.Officer remained highly visible to the tenant and guests without disrupting the normal business flow_ LCCATION:Shoe Warehouse Exterior 912512014 10:39A2 AM MYDEMO3-Tour:Costco Gas Station REPORTED:O(fioer patrolled the Costm Gas Security Station looking for property damage,loiterers,rmintenenes issues,disruption to the Patrol normal Flow of business,and suspicious activity-Officer remained highly visible to the tenant and guests without disrupting the normal business flow. LOCATION:Costeo Gas Station Mt 9f2512014 10:36:58 AM MYDEMO3-Stray Animal REPORTED: LOCATION:Parking Lot RESPONSE:WHILE Welmart PATROLLING THE PARKING LOT IN FRONT OF WALMART OFFICER NOTED A (110) BLACK CAT WANDERING AROUND.IT DID NOT APPEAR TO HAVE AN OWNER NEARBY. 912212014 1 I A1:01 PM SYSTEM-Post Orders:Receiving Package REPORTED:Task Descnpuon:'.I 43506539 Deliveries occur on a daily basis,pickup and deliver packages to building terants.Most deliveries do not require assistance. 2.)Officers may never sign for and accept a package unless instructed to do so by Building Management and the tenant in writing. LOCATION: 9t2212014 3:4308 PM MYDEMO3•Officers Break:Began REPORTED:Officers are required bylaw Intake a 30-mint[e lunch.Notifications are sent tea supLivisrx should a break time be missed or abused.This ensures the officers lunch breaks are provided Set times are not extended Lnless authorized by the dierit or company. LOCATION:On-Site Its 9t22f2014 3:21:09 PM MYDEMO3-Vandalism:Graftrd REPORTED LOCATION:Trash Can Castro RESPONSE:Officer found new graffiti on the trash can behind Costco.The graffib Icoks (100) like it has been on the dumpster for at least a few hours,however there are still some wet areas. 10 912212014 3:19:11 PM MYDEM03-Tour Trash Dumpster Inspeet'en REPORTED:Officer please patrol the Shoe Warehouse Exieriar looking for signs of property damage,loiterers,maintenance issues,disruption to the normal flow of business,and suspicious activity. LOCATION:Trash Dumpster RESPONSE:Offieer found an area behind Petco that had significant amount of trash dumped.Offcer was unable to get a read on the license plate of the vehieta that dumped the trash. 9f2212014 3:15:33 PM MYDEM03-Vandalism:Door REPORTED: LOCATION:Common Grounds Costcn RESPONSE:While patrolling the exterior of Cotdnb officer found damage to a deer_The (100) doer looks like ft has been bent or hit with a heavy machine. 9122M14 3:15:29 PM MYDEMO3-Prop Walk:Liability Inspect REPORTED:Officer conducted Landscaping 4350653 and Sprinklers inspectors chocking for damaged or missing plants,damaged irrigation or spunkier systems,raised curbs or sidewalk issues,and lighting concerns.Al issues have been reported under the appropriate issue type_ LOCATION:Liability Inspections 9122f2014 3:15:17 PM MYDEMO3-Tour Parking Zone 4 REPORTED:Officer patrolled Parking Zone 4 Security 209 looking for property damage,loiterers,maintenance issues,disruption to the normal flow Patrol of business,and suspicious activity. LOCATION Parking Zane 4 912MO14 3:15:09 PM MYDEMO3-Tour,Parking Zone 3 REPORTED:Officer patrolled Parking Zone 3 Security 3511204 looking for property damage,loiterers,maintenance issues,disruption to the normal flow Patrol of business,and suspicious activity. LOCATION Parking Zone 3 912212014 3:14:54 PM MYDEMO3-Tour.Parking Zane 2 REPORTED:Officer patrolled Parking Zone 2 Security 43511194 looking for property damage,loiterers,maintenance issues,disruption to the normal(low Patrol of business,and suspicious act'nrity. LOCATION:Parking Zone 2 W212014 3:11:25 PM MYDEMO3-Tour,Parking Zone 1 REPORTED:Officar patrolled Parking Zone I SecurityW looking for property damage,loiterers,maintenance issues,disruption to the normal flaw Patrol of business,and suspicious ectiMty. LCCATION:Parkin Zone 1 �GtIONA Q Copyright 2 94 SilverTracSoftware,I:c Report Run 9725201411 o6'30A.M Paga 2 of S i lvG'r roc Notes: • Color coded based on Issue Priority • Can be filtered by issue level, address, property, group, INC security, maintenance, or parking • Can be sent automatically to you based on a customized schedule. Incident Report Security Incident Report Detailed Security Report with Photograph and Audio-Date and Time Stamped IssueID:21415094 Issue Status: . . Property Name:Villa Coronado Apartment Created Dade:4rfVA1310:03.06 AM Lomt'bn Name: Assigned Tv Date: 4q3d201310:00:01 AM Reported Issue: Disturbance Pool Area AcknoluWedged Date:4f131Z013 10:06:10 AM Final Issue:Disturbance Pool Area Guard Arrival Date. 4q 31201 3 10:06:21 AM ReKned By:Guile Anderson Closed Date:4A3d20f 310:11:63 AM Reported By Address:421 Giotto Avenue Building 1 Incident Date:41131201310:01 AM Reported By Unit# Al 02 neportedByPWne.5624841331 Created ByUsername:Web Reported By Cell:949333211511 Assigned To Usernamr:: DemoAdmin R*Mod By Email:chrls«'sl Iverlracsoftware.com Assigned By Username:System RemainArronyrmus:NO Ack By Usernarne: DEMOADMIN Traclling Number:CHRGDFABEGJDI GuardArnval Usernatrre: DEMOADMIN Fasscode: Closed By Usarname: DEMOADMIN Reported Problem Adtlress:421 Giotto Avenue Building t Reported Problem Unrt#r A103 Actual Problem Address:425 Giotto Avenue Building 3 Actual Problem Unrt f: C102 Reported Issue Detail:We have a 3 year old trying to steep at 1{1:45pm.The pool was suppose to be shirt and lacked at 101flpm_1 believe llte gate is still open and people are sithng in the spa area. Please have your security guard restive them from 11ra1 area- Officer Notes,4/13/2013 11:29PIM Anderson 273552 Security personnel removed resident from C103 who jumped the rocked fence.Resident George Gonzales (confirmed by unit detail history`was warned and advised_Resident was also warned ahout the glass tcntainers he brought to the spa area.See Photos attached. i ��CSION� silver- O `n�l Notes: 7 • Incident reports are automatically generated for each issue. • Administrators can add additional notes and email the issue INC directly to you from the system. • Notifications can be added based on each issue type to notify necessary parties when incidents do occur. PROTE24 OP ID:AC ACORO� CERTIFICATE OF LIABILITY INSURANCE DATE(MM/DD/YYYY) 05/02/2022 THIS CERTIFICATE IS ISSUED AS A MATTER OF INFORMATION ONLY AND CONFERS NO RIGHTS UPON THE CERTIFICATE HOLDER. THIS CERTIFICATE DOES NOT AFFIRMATIVELY OR NEGATIVELY AMEND, EXTEND OR ALTER THE COVERAGE AFFORDED BY THE POLICIES BELOW. THIS CERTIFICATE OF INSURANCE DOES NOT CONSTITUTE A CONTRACT BETWEEN THE ISSUING INSURER(S), AUTHORIZED REPRESENTATIVE OR PRODUCER,AND THE CERTIFICATE HOLDER. IMPORTANT: If the certificate holder is an ADDITIONAL INSURED,the policy(ies)must have ADDITIONAL INSURED provisions or be endorsed. If SUBROGATION IS WAIVED, subject to the terms and conditions of the policy, certain policies may require an endorsement. A statement on this certificate does not confer rights to the certificate holder in lieu of such endorsement(s). PRODUCER 877-242-9600 CONTACT Central Insurance Agency, Inc Central Insurance Agency,Inc. PHONE FAX 93 East Main Street (A/C,No,EXt):877-242-9600 (A/C,No):877-243-8995 Smithtown,NY 11787 E-MAIL George Gavaris ADDRESS: INSURERS AFFORDING COVERAGE NAIC# INSURERA:Employers Compensation Ins. 11512 INSURED INSURERB:Peleus Insurance Company 34118 Protection America Inc. PPO#120313 INSURERC: an Sentinel Insurance Company 11000 21350 Nordhoff St#104C United Financial Casualty 11770 Chatsworth,CA 91311 INSURER D: INSURER E: INSURER F: COVERAGES CERTIFICATE NUMBER: REVISION NUMBER: THIS IS TO CERTIFY THAT THE POLICIES OF INSURANCE LISTED BELOW HAVE BEEN ISSUED TO THE INSURED NAMED ABOVE FOR THE POLICY PERIOD INDICATED. NOTWITHSTANDING ANY REQUIREMENT, TERM OR CONDITION OF ANY CONTRACT OR OTHER DOCUMENT WITH RESPECT TO WHICH THIS CERTIFICATE MAY BE ISSUED OR MAY PERTAIN, THE INSURANCE AFFORDED BY THE POLICIES DESCRIBED HEREIN IS SUBJECT TO ALL THE TERMS, EXCLUSIONS AND CONDITIONS OF SUCH POLICIES.LIMITS SHOWN MAY HAVE BEEN REDUCED BY PAID CLAIMS. INSR TYPE OF INSURANCE DDL UBR POLICY NUMBER POLICY EFF POLICY EXP LIMITS LTR INSD WVD MWDD/YYYY MWDD/YYYY B X COMMERCIAL GENERAL LIABILITY EACH OCCURRENCE $ 1,000,000 CLAIMS-MADE X OCCUR GLV0001152 09/19/2021 09/19/2022 DAMAGE TO RENTED 100 000 X PREMISES Ea occurrence $ X Errors&Omission MED EXP(Any oneperson) $ 5,000 X Assault&Battery PERSONAL&ADV INJURY $ 1,000,000 GEN'L AGGREGATE LIMIT APPLIES PER: GENERAL AGGREGATE $ 2,000,000 POLICY�jE LOC PRODUCTS-COMP/OP AGG $ 2,000,000 OTHER: D AUTOMOBILE LIABILITY COMBINED SINGLE LIMIT 1,000,000 Ea accident $ X ANY AUTO 041698621 04/08/2022 10/08/2022 BODILY INJURY Perperson) $ OWNED SCHEDULED AUTOS ONLY AUTOS BODILY INJURY Per accident $ X HIRED X NON-OWNED PROPERTY DAMAGE AUTOS ONLY AUTOS ONLY Per accident $ UMBRELLA LIAB OCCUR EACH OCCURRENCE $ EXCESS LIAB CLAIMS-MADE AGGREGATE $ DE D RETENTION$ A WORKERS COMPENSATION X PER OTH- AND EMPLOYERS'LIABILITY STATUTE ER EIG2562084-04 11/06/2021 11/06/2022 1,000,000 ANY OFFICER/MEMBER EXCLUDED?EXECUTIVE N/A E.L.EACH ACCIDENT $ (Mandatory in NH) 11 E.L.DISEASE-EA EMPLOYEE $ 1,000,000 If yes,describe under 1,000,000 DESCRIPTION OF OPERATIONS below E.L.DISEASE-POLICY LIMIT C Property 91SBAVL2993 04/26/2022 04/26/2023 Contents 10,500 DESCRIPTION OF OPERATIONS/LOCATIONS/VEHICLES (ACORD 101,Additional Remarks Schedule,maybe attached if more space is required) Bureau of Security and Investigation is included as an additional insured under the general liability with respect to the liability created by the negligent acts,errors and omissions of the named insured herein as required by written contract. 30 day notice of cancellation will be sent out in the event of any change in coverage limits or cancellation to the policy. CERTIFICATE HOLDER CANCELLATION BUREAUS SHOULD ANY OF THE ABOVE DESCRIBED POLICIES BE CANCELLED BEFORE Bureau of Security and THE EXPIRATION DATE THEREOF, NOTICE WILL BE DELIVERED IN tY ACCORDANCE WITH THE POLICY PROVISIONS. Investigative Services PO Box 980550 West Sacramento, CA 95798 AUTHORIZED REPRESENTATIVE ACORD 25(2016/03) ©1988-2015 ACORD CORPORATION. All rights reserved. The ACORD name and logo are registered marks of ACORD o� TION �¢ 9 Security Report #463500389 "c Protection America, Inc. Issue Type Issue Timeline Trespassers/Transients Created Thu 10/01/20 12:30 AM BVPATROL Status Assigned To Thu 10/01/20 12:30 AM BVPATROL Closed Acknowledged Thu 10/01/20 12:30 AM BVPATROL Property Arrived At Thu 10/01/20 12:30 AM BVPATROL Bella Vista Closed Thu 10/01/20 12:35 AM BVPATROL 6150 De Soto Avenue Woodland Hills , CA 91367 Additional Details Location Assigned By BVPATROL Default Reported Address 6150 De Soto Avenue Reported By Reported Unit 6150 De Soto Avenue Problem Address 6150 De Soto Avenue Problem Unit Thu 10/1/2020 12:35 AM-BVPATROL I found a group of males inside of this white Nissan Altima, I observed the vehicle sneak into the premises behind another car. I followed vehicle all the way to roof access point on 6000 de soto exit on Erwin st males had no explanation of why they even entered the premises, males seem extremely confused and were not able to keep their story straight, I proceeded to request valid form of ID to be allowed to exit the premises to prevent them returning and also to be able to have proper information of the owner of the vehicle. vehicle was successfully removed from the premises with no further incident or disturbances. all areas are now clear and secured Thu 10/1/2020 12:35 AM - BVPATROL Thu 10/1/2020 12:35 AM - BVPATROL -.. YSS7S,T8� -r btri �'or,i �'- _ .7rZ'66^Z `y' TilYt9Yk1 P Report Run 10/2/2020 3:46:37 PM Page 1 of 2 ©Copyright 2020 SilverTrac Software,Inc. NOTICE OF COMPLIANCE CITY STAFF: PRINT THIS PAGE AND INCLUDE WITH AGREEMENT TO THE CLERK OF THE COUNCIL Contractor Protection America Inc. Name: Project N-2023-264 Number: Project Contractor Agreement Between Protection America, Inc. And Name: City Of Santa Ana To Provide Security Services The Certificate of Insurance (COI) submitted indicates that the coverages are in compliance with the insurance requirements. No further action is required at this time. The compliant coverage(s) are: TYPE OF INSURANCE POLICY EXPIRATION COI DATE FILE NUMBER DATE NAME AUTOMOBILE LIABILITY 04169862 04/08/2024 10/05/2023 City of Santa Ana 10-5.pdf GENERAL LIABILITY GLV0001152 09/19/2024 10/05/2023 City of Santa Ana 10-5.pdf WORKERS COMPENSATION AND WC21219520002 11/06/2023 08/23/2023 City of Santa EMPLOYERS' LIABILITY Ana.pdf Thank you, City of Santa Ana Risk Management Division in partnership with CTrax Plus Services Team 10/23/2023 12:42 PM