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HomeMy WebLinkAboutINVENGO AMERICA CORPORATION DBA FE TECHNOLOGIES (2)INSURANCE ON FILE WORK MAY PROCEED UNTIL INSURANCE EXPIRES ri � "I i'W- CITY CLERK DATE APR 1 7 2024 0.co) cr. SIvl\q C' yL AGREEMENT WITH INVENGO AMERICA CORPORATION DOING BUSINESS AS FE TECHNOLOGIES FOR PURCHASE OF SECURITY EQUIPMENT AND MAINTENANCE SERVICES FOR THE SANTA ANA PUBLIC LIBRARY A-2024-033 THrS AGREEMENT is made and entered into this 19th day of March, 2024 by and between lavengo America Corporation, a Texas corporation doing business as FE Technologies. ("Contractor"), and the City of Santa Ana, a charter city and municipal corporation organized and existhig under the Constitution and laws of the State of California ("City'?. City and Contractor are also collectively referred to herein as "the Parties." RECITALS A. City desires to hire a Contractor having special skill and knowledge in the field of security gates and Radio Frequency Identification (RFID) equipment for the installation of new equipment and maintenance of existing equipment at the Santa Ana Public Library. B. Contractor represents that Contractor Is able and willing to provide such services to the City. C. In undertaking the performance of this Agreement, Contractor represents that it is knowledgeable In its field and that any services performed by Contractor under this Agreement will be performed in compliance with such standards as may reasonably be expected from a professional consulting firm in the field. NOW THE, in consideration of the mutual and respective promises, and subject to the terms and conditions hereinafter set forth, the parties agree as follows: 1. SCOPE OF SERVICES a. Contractor shall perform, during the term of this Agreement, the tasks and obligations, including all labor, materials, tools, equipment, and incidental customary work required to fully and adequately complete the services described and set forth in Contractor's Proposal attached hereto as Exhibit A and incorporated by reference, which includes but is not limited to the installation to two (2) security gates for the Delhi Library Branch as well as maintenance support services for new and existing equipment. b. Contractor will conduct the delivery and installation of all equipment identifiod in Exhibit A. Hardware will be delivered, installed, tested, and commissioned by the Contractor's installation Team, which Includes RFID experts and qualified electricians who are familiar with RFID-specific exclusion zone and placement guidelines. Contractor will manage all delivery logistics including delivering and placing all RFID equipment into installation sites confirmed by City staff in writing. c. Contractor's terms and conditions in Exhibit A are incorporated by reference with the exception of items d, e, and h, wherein the City shall have forty-five (45) days to pay all invoices instead of thirty (30) days, Page 1 of 9 2. COMPENSATION a. City agrees to pay, and Contractor agrees to accept as total payment for its services for City, the rates and charges identified in Exhibit A. The total amount authorized during the term of this Agreement, including any extension pprlod(s), shall not exceed Forty Thousand, Two Hundred Eleven Dollars and Elghty-Six Cents ($40,211.86). This sum Is comprised of (1) a base amount of $30,131.86 and (2) a contingency in the amount of $10,080 for additional services at the City's sole discretion. b. City shall pay 50% of the quoted costs of the RFID project prior to the commencement of the RFID project within. forty-five (45) days of receipt of a proper Invoice and shall. pay the remaining 50% of the quoted coats within forty-five (45) days of the date that the Parties agree that the RFID project is complete and hardware 'installed and upon City's receipt ofa proper invoice for the balance. City will be invoiced separately for the software and bardware service support plan and any use of contingency finds. o, Payment by City shall be made within 45 days (forty-five) days following receipt of proper Invoice evidencing work performed, subject to City accounting procedures. Payment need not be made for work, which fails to meet the standards of performance set forth. in the Recitals, which may reasonably be expected by City. d. This Agreement contemplates compensation for services rendered on and after March 15, 2024. 3. TERM This Agreement shall commence on March 19, 2024 for a three (3) year term until March 15, 2027, unless terminated earlier In accordance with Section IS, below. 4. INDEPENDENT CONTRACTOR Contractor shall, during the entire term of this Agreement, be construed to be an independent contractor and not an employee of the City. This Agreement is. not intended hot shall it be construed to create an employer -employee relationship, a joint venture relationship, or to allow the City to exercise disoretion or control over the professional manner in which Contractor performs the services which are the subject matter of this Agreement; however, the services to be provided by Contractor shall be provided in a manner consistent with all applicable standards and regulations governing such services, Contractor shall pay all salaries and wages, employer's social security taxes, unemployment insurance and similar taxes relating to employees and shall be responsible for all applicable withholding taxes. S. RESERVED Pnge 2 of 9 6. INSURANCE Prior to undertaking performance ofwork under this Agreement, Contractor shall maintain and shall require its subcontractors, if any, to obtain and maintain insurance as described below for the duration of this Agreement, against claims for injuries to persons or damage to property which may arise form or in connection with services, products and materials supplied to City. Total cost of such insurance shall be borne by Contractor. a. Minimum Scope and Limit of Insurance (1) Commercial General Liability (CGL). Insurance Services Office (11SO") Form CG 00 01 covering CGL on an "occurrence" basis, including products and completed operations, property damage, bodily injury and personal & advertising injury with limits no less than $1,000,000 per occurrence and $2,000,000 aggregate. (2) Automobile Liability, ISO Form Numbcr CA 00 01 covering any auto (Code 1), or if Contractor has no owned autos, hired, (Code 8) and non -awned autos (Code 9), with a limit no less than $1,000,000 per accident for bodily injury and property damage, (3) Workers? Compensation, As required by the State of California, with Statutory Limits, and Employer's Liability Insurance with limit of no Less than $1,000,000 per accident for bodily injury or disease. (4) Broader Coverage. If the Contractor maintains broader coverage andlor higher limits than the minimums shown above, the City requires and shall be entitled to the broader coverage and/or the higher limits maintained by the Contractor. Any available insurance proceeds in excess of the specified minimum limits of insurance and coverage shall .be available to the City. b. Other Insurance Provisions The above required Insurance policies are to contain or be endorsed to contain the following provisions: (1) Additional Insured Status. The City, Its officers, officials, employees; and volunteers are to be covered as additional insureds on the CGL policy with respect to 1Labtilty arising out of work or operations performed by or on behalf of the Contractor including materials, parts, or equipment furnished in connecfionwith such work or operations. General liability coverage can be provided in the form of an endorsement to the Contractor's Insurance (at least as broad as 190 Form Co 2010 it 85 or if notavailable, through the addition of both CO 20 10, CO 20 26, CG 20 33, or CO 20 38; and CG 2037 if a later edition Is used). Page 3 of 9 (2) 'Waiver of Subrogation. Contractor's insurance company(ies) agree(&) to waive all rights of subrogation against City, Its City Council, its officers, officials, employees, agents, and volunteers for losses paid under the terms of any policy which may arise from work performed by Contractor under this Agreement. This provision applies regardless of whether or not the City has received a waiver of subrogation endorsement from the insurer, (3) Primary Coverage. For any claims related to this contract, the Contractor's insurance coverage shall be primary and any insurance or self-insurance maintained by City, its City Council, its officers, officials, employees, or volunteers shall be excess of the Contractor's insurance and shall not contribute with It. (4) Severability. A severability of interest provision must apply for all the additional insured, ensuring that Contractor's insurance shall apply separately to each insured against whom a claim is made or suit is brought, except with respect to the insurer's limits of liability. (5) Notice of Cancellation. Insurance polioy(ies) herein shall provide that coverage shall not be canceled, suspended, voided, reduced In coverage or in limits, non -renewed by the carrier,.or materially changed except after thirty (30) days prior written notice has been given to City. Ten (10) days prior written notice shall be provided to City for policy cancellation or non -renewal due to non-payment. (6) Certificate holder. The Certificate Holder on each Evidence of the Insurance certificate shall be: City of Santa Ana, 20 Civic Center Plazza, Santa Ana, CA 92701, The name and location of project must be included in the Description of Operations section of each certificate. c. Acceptability of Insurers. Insurance is to be placed with insurers authorized to conduct business in the state with a current A.M. Best's rating of no less than AXII, unless otherwise acceptable to the City. d, 'Verification of Coverage. Contractor shall furnish the City with original Certificates of Insurance ineludingoli required amendatoryendorsements (or copies of the applicable policy language effecting coverage requiredby this clause) and a copy of the Declarations andEndorsement Page of the CGI, policy listing allpolicy endorsements to City before work begins, However, failure to obtain the required documents prior to the work beginning shall not waive the Contractor's obligation to provide them. The City reserves the right to require complete, certified copies of all required insurance policies,ineluding endorsements required by these specifications, at any time. Page 4 of 9 e. Special Risks or Circumstances. City reserves the right to modify these requirements, including limits, based on. the nature of therisk, prior experience, insurer, coverage, or other special circumstances. 7. INDRMNIii'ICATION Contractor agrees to defend, and shall Indemnify and hold harmless the City, its officers, agents, employees, contractors, special counsel, and representatives from liability: (1) forpersonal injury, damages,. just compensation, restitution, judicial or equitable relief arising out of claims for personal injury, including death, and claims for property damage, which may arise from the negligent operations of the Contractor, its subcontractors, agents, employees, or other persons acting on its behalf which relates to the services described In section I of this Agreement; And (2) from any claim that personal injury, damages, just compensation, restitution, Judicial or equitable relief is due by reason of the terms of or effects arising from this Agreement, This indemnity and hold harmless agreement applies to all claims for damages, Just compensation, restitution, judicial or equitable relief suffered, or alleged to have been suffered, by reason of the events referred to in this Section or by reason of the terms of, or effects, arising ftom this Agreement. The Contractor further agrees to Indemnify, hold harmless, and pay all costs for the defenso of the City, including fees and costs for special counsel to be selected by the City, regarding any action by a third party challenging the validity of this Agreement, or asserting that personal injury, damages, just compensation, restitution, judicial or equitable relief due to personal or property rights arises by reason of the terms of, or effects arising from this Agreement. City may make all reasonable decisions with respect to its representation in any legal proceeding. Notwithstanding the foregoing, to the extent Contractor's services are subject to Civil Code Section 2792.9, the above indemnity shall be limited, to the extent required by Civil Code Section 27B2.3, to claims that ariso out of, pertain to, or relate to the negligence, recklessness, or willful misconduct of the Contractor, S. INTELLECTUAL PROPERTY INDEMNIFICATION Contractor shall defend and indemnify the City, its officers, agents, representatives, and employees against any and all liability, including costs, for infringement of any United States' letters patent, trademark, or copyright infringement, including costs, contained in the work product or documents provided by Contractor to the City pursuant to this Agreement. Contractor shall keep records and invoices in connection with the work to be performed under this Agreement. Contractor shall maintain complete and accurate records with respect to the costs incurred under this Agreement and any services, expenditures, and disbursements charged to the City for a minimum period of three (3) years, or for any longer period required by law, from the date of final payment to Contractor under this Agreement. All such records and invoices shall be clearly identifiable. Contractor shall allow a representative of the City to examine, audit, and make transcripts or copies of such records and any other documents created pursuant to this Agreement during regular business hours. Contractor shall allow inspection of all work, data, documents, proceedings,, and activities related to this Agreement for a period of three (3) years from the date of final payment to Contractor under this Agreement. Page 5 of 9 10. CONFIDENTIALITY It Contractor receives frog, the City information which due to the mature of such information is reasonably understood to be confidential and/or proprietary, Contractor agrees that it shall not use or disclose such information except in the performance of this Agreement, and further agrees to exercise the same degree of care it uses to protect its own information of like importance, but in no event less than reasonable care. "Confidential Information" shall include all nonpublic Information, Confidential information includes not only written information, but also information transferred orally, visually, electronically, or by other means. Confidential information disclosed to either party by any subsidiary and/or agent of the other party is covered by this Agreement. The foregoing obligations of ncn-use and nondisclosure shall not apply to any Information that (a) has been disclosed in publicly available sources; (b) is, through no fault of the Contractor disclosed in a publicly available source; (e) is in rightful possession of the Contractor without an obligation of confidentiality; (d) is required to be disclosed by operation of law; or (o) is independently developed by the Contractor without reference to information disclosed by the City. 11. CONFLICT OF INTRRICST CLAUSE Contractor covenants that It presently has no interests and shall not have interests, director indirect,which would conflict in any manner with performance of services specified under this Agreement. 11 DISCRIMINATION Provider shall not discriminate because of race, color, creed, religion,, sere, marital status, sexual orientation, gender identity, .gender expression, gender, medical conditions; genetic information, or military and veteran status, age, national origin, ancestry, or disability, as defined and prohibited by applicable law, In the recruitment, selection, teaching, training, utilization, promotion, termination or other employment related activities or any services provided under this Agreement. Provider affirms that it is an equal opportunity employer and shall comply with all applicable federal, state and local laws and regulations. 13. HXCLUSiVITY AND AMENDMENT This Agreement represents the complete and exclusive statement between the City and Contractor, and supersedes any and all other agreements, oral or written, between the parties, in the event of a oonfilet between Una terms of this Agreement and any attachments hereto, the terms of this Agreement shall provall. This Agreement may not be modified except by written instrument signed by the City and by an authorized representative of Contractor. The parties agree that any terms or conditions of any purchase order or other instrument that are inconsistent with, or in addition to, the terms and conditions hereof, shall not bind or obligate Contractor or the City. Ea& party to this Agreement acknowledges that no representations, inducements, promises or agreements, orally or otherwise, have been made by any party, or anyone acting on behalf of any party, which is not embodied herein. Page 6 of 9 14. ASSIGNMENT Inasmuch as this Agreement is intended to secure the specialized services of Contractor, Contractor may not assign, transfer, delegate, or subcontract any interest herein without the prior written consent of the City and any such assignment, transfer, delegation or subcontract without the City's prior written consent shall be considered null and void. Nothing in this Agreement shall be construed to limit the City's ability to have any of the services which are the subject to this Agreement performed by City personnel or by other consultants retained by City. 15. THRMINATION This Agreement may be terminated by the City upon thirty (30) days written notice of termination. Id such event, Contraotor shall be entitled to receive and the City shall pay Contractor compensation for all services performed by Contractor prior to receipt of such notice of termination, subject to the fact that payment need not be made for work, which fails to meet the standard of performance specified in the Recitals of this Agreement. 16. WAIVER No waiver of breach, failure of any condition, or any right or remedy contained in or granted by the provisions ofthis Agreement shall be effective unless it Is in writing and signed by the party waiving the breach, failure, right or remedy. No waiver of any breach, failure or right, or remedy shall be deemed a waiver of any other breach, failure, right or remedy, whether or not similar, nor shall any waiver constitute a continuing waiverr miless the writing so specifies. 17. JURISDICTION - VENUE This Agreement has been executed and delivered in the Stateof California and the validity, interpretation, performance, and enforcement of any of the clauses of this Agreement shall be determined and governed by the laws of the State of California. Both parties further agree that Orange County, California, shall be the venue for any action or proceeding that may be brought or arise out of, in connection with or by reason of this Agreement. 19. PROFESSIONAL LICENSES Contractor shalt, throughout the term of this Agreement, maintain all necessary licenses, permits, approvals, waivers, nod exemptions necessary for the provision of the services hereunder and required by the laws and regulations of the United States, the State of Callforola, the City of Santa Ana and all other governmental agencies. Contractor shall notify the City immediately and in writing of its inability to obtain or maintain such permits, licenses, approvals, waivers, and exemptions. Said inability shall be cause for termination of this Agreement. 1% MISCELLANEOUS PROVISIONS a. Each undersigned represents and warrants that its signature herein below has the power, authority and right to bind their respective parties to cacti of the terms of Page 7 of 9 this Agreement, and shall indemnify City fully, including reasonable costs and attorney's fees, for any injuries or damages to City in the event that such authority or power is not, in fact, held by the signatory or is withdrawn. b. This Agreement may signed in counter parts, c. All Exhibits referenced herein and attached hereto shall be incorporated as if fully set forth in the body of this Agreement. 20. NOTICE Any notice, tender, demand, delivery, or other communication pursuant to this Agreement shall be in writing and shall be deemed to be properly given if delivered in person or mailed by first class or certified mail, postage prepaid, or sent by fax or other telegraphic communication in the manner provided in this Section, to the following persons: To City: City Clerk City of Santa Ana 20 Civic Center Plaza (M-30) P,O, Box 1988 Santa Ana, CA 92702-1988 Fax: 714- 647-6956 With courtesy copies to: Library Services Agency Attention: Executive Director City of Santa Ana 20 Civic Center Plaza (M-75) P.O. Box 1988 Santa Ana, California 92702 To Contractor: Invengo America Corp. dba FE Technologies 536 Silicon Drive, Suite 100 Southlake, TX 76092 Melanier fetechgrou.ccorp A party may change its address by giving notice in writing to the other party. Thereafter, any communication shall be addressed and transmitted to the new address. If sent by mail, communication shall be effective or deemed to have been given three (3) days after it has been deposited in the United States mail, duly registered or certified, with postage prepaid, and addressed as set forth above. If sent by fax, communication shall be effective or deemed to have been given twenty-four (24) hours after the time set forth on the transmission report issued by the Page 8 of 9 A-2024-033 transmitting facsimile machine, addressed as set forth above. For purposes of calculating these time frames, weekends, federal, state, County or City holidays shall be excluded. IN WITNESS WHEREOF, the parties hereto have executed this Agreement the date and year first above written. ATTEST: CITY OF SANTA ANA - - n007"t ennifer L. lall City ler 1 Alvaro Nunez Acting City Manager APPROVED AS TO FORM: SONIA R. CARVALHO City Attorney By: BranVoCSalvatierra Deputy City Attorney RECOMMENDED FOR APPROVAL: Brian Sternberg Executive Director Library Services CONTRACTOR: :(S Ti of ales -US ��'iof al Page 9 of 9 EXHIBIT A www.fetechgrouo.com FE Technologies - RFID Your Way LIBRARY RFID PROPOSAL FETechnologies RFID your way Santa Ana Public library For: Lynn Nguyen Prepared by: Al Skinner Email: al.skinner@fetechgroup.com Mobile Mobile: (817) 659-4708 Date: 09-Feb-2024 =FE Technologies www1etecherouo.com RFID Gates US-180- DESIGNER Clear 2 Col PO( -US Gate FM 47 inch LIB-191- WIDE Des Clear 2 Col PI% -US Gate FM-63 inch PRO- Contingency OD2 PRO. Annual Maintenance& 003 Library Live License (New) PRO. Annual Malntenace 004 (Existing Equipment) Minimum Onaite, Install Fee Minimum Delivery Fee Sub Total (Taxable) Tax FIE Technologies - RFID Your Way Pricing Quotation 1 $5,009 $0 $0 $48 $5,009.80 $399 1 $5,569 $0 $0 $48 $5,569.00 $443 1 $10.080 $0 $0 $0 $10.080.00 $0 2 f939.00 $0 $g $0 $1.876.00 $0 Piytyr. r. 3 $4,073.00 $0 $0 $0 $12,219.00 $0 $1,800.00 $1.800.00 $1,748.00 $1,748.00 $20,658,00 $96.00 $842.00 $1,910.86 Are In LSD. Warranty & Support Levels: GOLD -9am-Spm Weekday Support Parts And Onelte Included. Phone, Onsite Support And Remote Support Are Included In The Package. FE Technologies will extend coverage pedad (pro -rated) by number of months the Mein Library and the New Hope Branch will be closed. The Main Library (Annual Maintenance) Is $2.500.00 per year or $208.33 per month, Tha New Hope Branch (Annual Maintenance) is S1,573.00 per year or$131.08 per month. •���':�:-FE Technologies www.fetechgroup.com FE Technologies - RFID Your Way On acceptance of this quotation, the following payment terms will apply: - a. Prices are excluding Sales Tax. b. Prices are valid for 60 days from the date of this quotation. This is due to the volatility of exchange rates. c. Delivery charges in the quote Is estimated and is subject to change d. Payment of 50% of the total quoted costing is required prior to the commencement of the RFID project(excluding any applicable annual maintenance fees) and is due 30 days from invoice issue date. e. The remaining 50%will be invoiced within 30 days of the scheduled completion date and is due 30 days from invoice Issue date. If the agreed Installation timeframes in the contract cannot be met by the library, payment of this invoice is still required to FE Technologies on the date that the delivery originally planned. f. In the event that a delay is made by the library then FE Technologies reserve the right to charge for the warehousing of the equipment. Library also accepts to pay the full balance of the equipment If this happens. g. Any ad hoc items will require a separate purchase order, and payment is due 30 days from invoice issue date. In. The final payment of any product is due 30 days from final delivery. I. Non-standard security gate Installation will incur an additional cost of $1,750.00 A standard gate installation Is a gate with a Standard Floor Ramp. See Smart Ubrary" Security Gate System- Architect Information Pack j. Hardware delivery (excluding Sorters, ATL, Display Lockers, Laptop Dispensers): 11-13 weeks from date of order (Note: Freight prices are based on standard door-to-door delivery. Extra freight charges may apply if delivery is difficult due to complex unloading conditions.) k. Hardware delivery for Sorters, ATL, Display Lockers, Laptop Dispensers: 18-21 weeks from date of order (Note: Freight prices are based on standard door-to-door delivery. Extra freight charges may apply if delivery is difficult due to complex unloading conditions.) I. Some products have options and variations available — their codes (listed in the pricelist above) are as follows (multiple combinations of the below options can be purchased): I. Self Loan Station —LI&101-XXX ii. Self Loan Station with DVD Unlocker—US-101-DXX ill. Self Loan Station with Chip & Pin — UB-101-XEX Iv. Self Loan Station with Coin Acceptor— LIEI-101-XXC m. If you wish to accept this quotation, return a signed copy of this form Ora Purchase Order can be Issued. n. In the case of building sites, if a second installation visit is required by FE Technologies the library will be required to pay an additional installation fee. o. FE Technologies normal project plan provides for a technician who will complete the entire hardware and software installation In one trip. In the Instance where a second trip is required due to a direct request from the customer or their nominated agent (building contractor), a charge of $1000 will be added to recover the additional travel and accommodation costs. p. Any building works required for the Installation of equipment is not included. Refer to the libraries responsibilities as described in the architect packs supplied for each product. q. Mobile Retrospective Encoders are provided for the agreed period without a rental charge. Any extension to the agreed period shall be charged at $600 per month per Mobile Retrospective Encoder r. Library hold the responsibility to look after the Mobile Retrospective Encoder crate when It is at library premise. An additional cost of $600.00 will incur if the crate is damaged or lost. s. In the event that the library has underestimated the library collection size for outsourced conversion and tagging, the library will be required to pay for any additional outsourced conversion and tagging costs at the rate quoted in the Proposal. I. For contracts longer than 12 months FE Technologies reserves the right to alter/morease prices of products due to changes caused by availability of components, supply chain Issues and Inflation as listed by the Producer Price Index of Inputs to the Manufacturing Industry.- https://www.bis.gov/ppl/ FE Technologies www.fetecheroup.com Signature & Title time. FEATURES FE Technologies - RFID Your Way Date LIBRARY LIVE OR by.by-TA MIRL412-10 The FE Technologies Library Live is a Cloud -based dashboard application that lets library staff view and report on various transactions and conditions of the FE Technologies RFID equipment in your network. If allows staff to instantly view statistics and alerts for conditions that require attention, putting your whole suite of RFID equipment at your staff's fingertips at any given Library Live includes the ability for staff to instantly view statistics via a web browser including: • Security Gates traffic reports and library capacity alerts • Security Gate alarms Circulation Transactions • Alerts for connectivity status Events notification Statistics can also be filtered to a library group or single branch. Library Live stores transactional data in the Cloud so there's no requirements for a local database or your IT staff to manage storage. FE Technologies uses Microsoft Azure to host Library Live. Azure is a highly trusted, secure platform so your data is kept safe at all times. Microsoft Azure is hosted locally, not offshore and conforms to privacy regulations. •:4.�.�.�fE Technologies www.fetecheroup.com FE Technologies - RFID Your Way And finally, an automatic database backup gives you piece of mind and removes this requirement from your IT staff. BENEFITS FOR THE LIBRARY • Instant visibility of library statistics • Alerts for operating conditions that require attention • Data held in the Clou so no requirement for library IT staff to manage storage or backups • Safe, secure with highly -regarded Microsoft Azure local hosting Maintenance for all of FE Technologies' RFID products including hardware and software is provided free of charge for the first 12 months with our Warranty and Support Agreement. FE Technologies Customer Care Centre is staffed by experienced Technical Support Officers who are supported by a large research and development team and a quality assurance process that is audited annually for compliance with quality standard ISO9001:2008. FE TECHNOLOGIES IS RENOWNED FOR ITS SUPPORT SERVICES. IN FACT, OUR SUPPORT TEAM IS FAR GREATER THAN THAT OF ANY OF OUR COMPETITORS AND ASSISTED BY A DAILY OPEN WORK TICKETS REPORT AND A GRAPH SHOWING OUR CURRENT CUSTOMER SATISFACTION RATING. ALL OUR STAFF HAVE A VESTED INTEREST IN SEEING OUR CUSTOMERS HAPPYI TWO WAYS OF LOGGING SUPPORT TICKETS Local dedicated call center SALES: TEL+1-888-278-1824 OPTION 1 SUPPORT: TEL+1-888-278-1824 OPTION 2 •FE Technologies www.tetechgroup.com Online Support Portal: TICKETS.FETECHGROUP.COM WARRANTY FE Technologies - RFID Your Way 1 Welcome to the FE Technologies Service Portal & SUPPORT LEVEL: 9am-5pm weekday support. Parts and onsite Included. Phone, onsite support and remote support are included in the package Technologies www.fetechgroui).com FE Technologies - RFID Your Way "We are ready to capture great ideas and transform them into amazing solutions that solve your problems. We are driven by creating experiences that deliver results for your business and for your customers. ANDREW POWELL PETER FERENDINOS SCOTTY GAGE DUSTIN LAMM DIRECTOR, GENERAL MANAGER Andrew Powell is the Director of the company. Andrew has several years' experience in management and production, and extensive experience in RFID technology especially during FE Technologies fledgling days. Andrew steers the operations of the company towards greater efficiencies and enhanced productivity. DIRECTOR OF SALES Peter's focused and driven management of the sales and marketing team since inception has seen FE Technologies gain a strong foothold Australia, New Zealand and South East Asia. Peter leads a sales and marketing team that is focused on job specialization which has led to huge efficiencies in our sales process, which in turn leads to real win -win in delivering relevant RFID solutions to libraries. VP OF SALES - US Scotty has been working with libraries in the USA creating solutions that make a difference since 2013. His passion for helping libraries do more and having a greater impact on communities has led him to be one of the most successful Business Development Executives in the Industry. Scotty also has had success in building and leading Sales teams to be successful in various industries. SR. BUSINESS DEVELOPMENT EXECUTIVE - CENTRAL US Dustin has been serving the library Industry for well over 18 years. Dustin has a wealth of knowledge and experience when it comes to improving circulation management having worked in both the ILS and RFID realms. Dustin is based in our growing Texas office where he will look after the RFID sales of the Central US. ���'� -FE Technologies www.fetecheroup.com AL SKINNER DYLAN BREHM FE Technologies - RFID Your Way SR. BUSINESS DEVELOPMENT EXECUTIVE -WESTERN US Al has been working in the RFID sphere for libraries for over 20 years and brings a library centric experience to the team at FE Technologies. His consultive approach in working with many libraries to create successful strategies to reap the benefits of RFID and Automated Materials Material's Handling Solutions, puts him in an ideal position to help libraries in the Western US. PROJECT COORDINATOR US Dylan Brehm joins the team as Project Coordinator and will be responsible for managing our new installations across the US. Dylan brings a wealth of experience in administrative project management, high level customer service and relationship management, and a proven attention to detail across a range of tasks. Dylan has a Bachelor of Business Administration in Marketing and is available to all our new customers to assist them through each milestone of their RFID projects. FE Technologies www.fetecheroup.com JARRED STEENVOORDEN CLINT AGUSTSSON CYNAN MCWILLIAM JUSTIN MEISCH t FE Technologies - RFID Your Way RESEARCH AND DEVELOPMENT MANAGER Jarred heads up the FE Technologies Research and Development Team and is behind our Innovative software across our entire suite of RFID equipment. Jarred and his team are responsible for developing new software, including enhancements, new features and bug fixes. Software developer using C# on Microsoft Dot Net, HTML, Java, PHP, MySQL Develops Web applications and point of sale software. Jarred leads the concept through to market process for the team for new products. HARDWARE DEVELOPMENT MANAGER Clint has 15 years IT experience and has hands on Involvement In the development of the FE Technologies Library system. Clint heads up the Hardware Team in the R&D lab. Clint is often a point of contact for escalated work tickets that require development work and is also in charge of the creation of new products and enhancements. Clint's and his team are responsible for hardware development and enhancement, compatibility and software Integration. Clint has a expertise In automated materials handling. SUPPORT MANAGER Cynan is an integration specialist with 18 years of experience across Asia Pacific. Recently returning from a ten year in Hong Kong providing sales and technical support for Post Production and Broadcast customers across Asia. Prior to that he had similar postings in Bangkok and Wellington. He brings extensive workflow, networking and technical knowledge to the team. Cynan heads up the team and is a point of escalation for any unresolved issues. TECHNICAL SUPPORT - US Justin Is an experienced technician with a customer service first mindset and a history of leadership. He has a wide range of experience with troubleshooting and building computers. :������•FE Technologies www.fetecherouo.com MICHAEL DOTSON ERIC ROE KYLIE HERNANDEZ FE Technologies - RFID Your Way TECHNICAL SUPPORT - US Michael joins our ever-growing Technical Support Team as a Technical Support Officer. He will be performing technical support and assisting with installations where his background in IT and Security Systems will be highly valued. Michael has a Bachelors Degree in Information Security Systems and an Associates degree in Computer networking. Michael will be on -hand to help our customers with any service and support requirements, and looks forward to meeting our library customers around the country. TECHNICAL SUPPORT - US Eric is an IT professional who has been in the Industry for over a decade with customer service experience. He has knowledge in hardware setup, repair, and diagnostics with complementary experience in application support and creation. Eric stays up to date on modern technology with certifications in most major computer such as Cisco, Microsoft, and Amazon. SALES COORDINATOR Kylie Is the sales coordinator in our US branch, assisting all our US BDE (Business Development Executive) in all the sales documentation. She is soft spoken and bubbly and experienced. Feel free to reach out to Kylie if you need any help[ �FE Technologies www.fetecheroup.com FE Technologies - RFID Your Way FE Technologies customers are invited to our User Group — an Independently run group of FE Technologies Users who meet annually and conduct training, share information on products and software and are in close contact with our R&D department to share ideas for upgrades, enhancements and new products. Here is a selection of ourvalued customers: Hennepin County Library ClIBL1C LIBRA6` :�'.'•�.��• FE Technologies i ji ` Vffli(NNIA BEACH PUBLIC BRARY I f L..................__._..... , STARK LIBRARY j .................. _........_.......... .............. ..� Santa tiara' (lbfarydl5mct L ' i �1kil86SCWUTES BBBLIC� l LIBRARY! Q►gol rexBs f II E C I f l p F EUL*ESS LIBRARY F E-Public N�i S.. Libraries www.fetechgrouo.com QUESTIONS? IDEAS? CLARIFICATION? CONTACT US TODAY: FE Technologies FE Technologies - RFID Your Way 536 Silicon Drive, Suite 100 Southlake Texas 76092 +1-888-278-1824 Inenquiries@fetechgroup.com AMk www www.fetechgroup.com mw %�:=�•FE Technologies CERTIFICATE OF LIABILITY INSURANCE DATE(MM/DD/YYYY) 6/29/2023 THIS CERTIFICATE IS ISSUED AS A MATTER OF INFORMATION ONLY AND CONFERS NO RIGHTS UPON THE CERTIFICATE HOLDER. THIS CERTIFICATE DOES NOT AFFIRMATIVELY OR NEGATIVELY AMEND, EXTEND OR ALTER THE COVERAGE AFFORDED BY THE POLICIES BELOW. THIS CERTIFICATE OF INSURANCE DOES NOT CONSTITUTE A CONTRACT BETWEEN THE ISSUING INSURER(S), AUTHORIZED REPRESENTATIVE OR PRODUCER, AND THE CERYIFICATE HOLDER. IMPORTANT: If the certificate holder is an ADDITIONAL INSURED, the policy(ies) must have ADDITIONAL INSURED provisions or be endorsed. If SUBROGATION IS WAIVED, subject to the terms and conditions of the policy, certain policies may require an endorsement..A statement on this certificate does not confer riahts to the certificate holder in lieu of such endorsementfsl. PRODUCER WESTER INSURANCE AGENCY Digitally SI Ile P O.BOX 76s g• Y g N 11 27 s Acevedo •���� ® Date: 2024.0 3. NAME, W. David Carver 1@34B-z33C E.M L ADDRESS: CSr westerinst INSURER: U r INSURED INVENA Invengo Technology Corp.; Invengo American Corp. DBA FE Technologies 1011 South Hamilton Rd Ste 300 Chapel Hill NC 27517 INSURER B: INSURER C: INSURER O: INSURER E COVERAGES CERTIFICATE NUMBER: 911398836 REVISION NUMBER: THIS IS TO CERTIFY THAT THE POLICIES OF INSURANCE LISTED BELOW HAVE BEEN ISSUED TO THE INSURED NAMED ABOVE FOR THE POLICY PERIOD INDICATED. NOTWITHSTANDING ANY REQUIREMENT, TERM OR CONDITION OF ANY CONTRACT OR OTHER DOCUMENT WITH RESPECT TO WHICH THIS CERTIFICATE MAY BE ISSUED OR MAY PERTAIN, THE INSURANCE AFFORDED BY THE POLICIES DESCRIBED HEREIN IS SUBJECT TO ALL THE TERMS, EXCLUSIONS AND CONDITIONS OF SUCH POLICIES. LIMITS SHOWN MAY HAVE BEEN REDUCED BY PAID CLAIMS. ILTB TYPE OF INSURANCE ADDL SUBR POLICY NUMBER POLICY EFF MMIDO POLICY SKIP MWODPYYYY LIMITS A X COMMERCIAL GENERAL LIABILITY Y 22SBAAC9548 41`7/2023 40/2024 EACH OCCURRENCE $2,000.000 CLAIMS -MADE OCCUR PREMISES Ea occEO PREMISES Ea omunenca $1,000,000 MED EXP (Any one person) $10,000 PERSONAL B ADV INJURY $2.000,000 GEN'L AGGREGATE LIMIT APPLIES PER: GENERAL AGGREGATE $4,000,000 - POLICY E P" LOG PRODUCTS - COMPIOPAGG $4.000,000 $ OTHER: A AUTOMOBILE LIABILITY 22SBAAC9548 4/7/2023 40/2024 •COMBINED SINGLELIMIT Fe accident) $2000,000 BODILY INJURY (Par person) $ ANY AUTO OWNED SCHEDULED AUTOS ONLY AUTOS H Pidt ) BODILY INJURY (Per accident) $ PROPERTY DAMAGE Par accitlent $ HIRED X NON -OWNED AUTOS ONLY AUTOS ONLY A UMBRELLALIAB X OCCUR 22SBAAC9548 4/7/2D23 4/7/2024 EACH OCCURRENCE $10,000,000 AGGREGATE $ EXCESS LIAB CLAIMS -MADE i DIED X RETENTION$ 1 a BOB $ WORKERS COMPENSATION AND EMPLOYERS' LIABILITY YIN I PER OTH- STATUTE ER E.L. EACH ACCIDENT $ ANWROPRIETORIPARTNERIEXECUTIVE ❑ OFFICERIMEMBEREXCLUDED9 NIA E.L. DISEASE - EA EMPLOYE $ (Mandatory in Ni If yes, describe under DESCRIPTION OF OPERATIONS below E.L. DISEASE - POLICY LIMIT $ A Prolessional Liability Cyber Liability 22SBAAC9548 4/7/2023 4/7/2024 Limits of Liability Limits of liability 1,000,000 1,000,000 DESCRIPTION OF OPERATIONS / LOCATIONS I VEHICLES (ACORD 101, Additional Remarks Schedule, may be attached if mom spare is required) City of Santa Ana, officers, agents, employees, and volunteers are named as additional insureds with respect to General Liability as required in a written contract. Such insurance is primary and non contributory as required in a Written contract. 30 day notice of cancellation applies. CERTIFICATE HOLDER SHOULD ANY OF THE ABOVE DESCRIBED POLICIES BE CANCELLED BEFORE THE EXPIRATION DATE THEREOF. NOTICE WILL BE DELIVERED IN ACCORDANCE WITH THE POLICY Pi City of Santa Ana Risk Management Division 20 Civic Center Plaza Santa Ana CA 92702 AUTHORIZED REPRESENTATIVE 01988.2015 ACORD ACORD 25 (2016/03) The ACORD name and logo are registered marks of ACORD REVIEWED & APPROVED BY: A+ji:, Atv4ltd Risk Management Sped Ant A`oCERTIFICATE OF LIABILITY INSURANCE OATS (023 YYY oslze/zz3RDO THIS CERTIFICATE IS ISSUED AS A MATTER OF INFORMATION ONLY AND CONFERS NO RIGHTS UPON THE CERTIFICATE HOLDER. THIS CERTIFICATE DOES NOT AFFIRMATIVELY OR NEGATIVELY AMEND, EXTEND OR ALTER THE COVERAGE AFFORDED BY THE POLICIES BELOW. THIS CERTIFICATE OF INSURANCE DOES NOT CONSTITUTE A CONTRACT BETWEEN THE ISSUING INSURER(S), AUTHORIZED REPRESENTATIVE OR PRODUCER, AND THE CERTIFICATE HOLDER. IMPORTANT: If the certificate holder is an ADDITIONAL INSURED, the policy(ies) must have ADDITIONAL INSURED provisions or be endorsed. If SUBROGATION IS WAIVED, subject to the terms and conditions of the policy, certain policies may require an endorsement. A statement on this certificate does not confer rights to the certificate holder in lieu of such endorsement(s). PRODUCER CONTANAME: CT Marsh Affinity Marsh Affinity PHONE Ex[: 80GT4381M =, No: E-MAIL pDPTotalSource@marsh.com ADDRESS: a division of Marsh USA LLC. PO BOX 14404 INSURER(S) AFFORDING COVERAGE NAIC# Des MOlnee, IA 503069686 INSURER A: New Hampshire Insurance Co. 23841 INSURED INSURERS: INSURER C: ADP TolaGource NH XXVIII, Inc. INSURER D: 5800 Windward Parkway Alpha.", GA 30005 Alternate Employer: INSURER E: INSURER F: Invengo American Corp 536 SILICON DRIVE STE 100 Southlake, TX 760920000 COVERAGES CERTIFICATE NUMBER: REVISION NUMBER: THIS IS TO CERTIFY THAT THE POLICIES OF INSURANCE LISTED BELOW HAVE BEEN ISSUED TO THE INSURED NAMED ABOVE FOR THE POLICY PERIOD INDICATED. NOTWITHSTANDING ANY REQUIREMENT, TERM OR CONDITION OF ANY CONTRACT OR OTHER DOCUMENT WITH RESPECT TO WHICH THIS CERTIFICATE MAY BE ISSUED OR MAY PERTAIN, THE INSURANCE AFFORDED BY THE POLICIES DESCRIBED HEREIN IS SUBJECT TO ALL THE TERMS, EXCLUSIONS AND CONDITIONS OF SUCH POLICIES. LIMITS SHOWN MAY HAVE BEEN REDUCED BY PAID CLAIMS INSR LTR TYPEOFINSURANCE ADDL INSD UBR WVD POLICY NUMBER POLICYEFF (MMMDIYYYY) POUCYEXP (MMIDDIYYYY) LIMITS COMMERCIALGENERAL LIABILITY CLAIMS -MADE ❑OCCUR EACH OCCURRENCE It DAMAGETO RENTED PREMISES (Ea occurrence) $ MED EXP (Any one person) $ PERSONAL&ADV INJURY $ GEN'L AGGREGATE LIMIT APPLIES PER: POLICY ❑JECT r]LOC OTHER: GENERALAGGREGATE It PRODUCTS AGG IO $ $ AUTOMOBILE LIABILITY ANY AUTO OWNED SCHEDULED AUTOS ONLY AUTOS HIRED NON -OWNED AUTOS ONLY AUTOS ONLY H I COMBINED SINGLE LIMIT Ea accident $ BODILY INJURY (Per person) $ BODILY INJURY (Per accident) $ PROPERTY DAMAGE Per accident $ F_ 8 UMBRELLA UABH EXCESS LIAB OCCUR CLAIMS -MADE EACH OCCURRENCE $ AGGREGATE $ DED1 I RETENTION$ $ A WORKERS COMPENSATION ANDEMPLOYERS LIABILITY YIN ANYPROPRIETOR/PARTNERTEXEWTIVE ❑ OFFICE"EMBER EXCLUDED? (Mandatory In NH) R yes, describe under DESCRIPTION OF OPERATIONS below NIA WC 034275014 TX 07/01/2023 0710112024 X STATUTE ER E.L EACH ACCIDENT $ 2,000,001) EL DISEASE -EA EMPLOYEE 8 2JXO,000 E.L. DISEASE -POLICY LIMIT $ 2.0=000 DESCRIPTION OF OPERATIONS I LOCATIONS I VEHICLES (ACORO 1DI, Additional Remarks Schedule, may be attached if more space Is requiredl All wcrksits employees working for Invengo American Corp paid under ADP TOTALSOURCE, INC.'s payroll, are covered under the above slated policy. Invengo American Carp is an alternate employer under this policy. City of Santa Ana Risk Management Division 20 Civic Center Plaza Santa Ana, CA 92702 SHOULD ANY OF THE ABOVE DESCRIBED POLICIES BE CANCELLED BEFORE THE EXPIRATION DATE THEREOF, NOTICE WILL BE DELIVERED IN ACCORDANCE WITH THE POLICY PROVISIONS. AUTHORIZED REFRESGNIAIIVE The ACORD name and logo are registered marks of ACORD ar RWeMarugenenlDbislon RENEWED 6 APPROVED BY: ® Rlsk Management Spectalut BUSINESS LIABILITY COVERAGE FORM 2. Applicable To Medical Expenses Coverage We will not pay expenses for "bodily injury": a. Any Insured To any insured, except "volunteer workers". b. Hired Person To a person hired to do work for or on behalf of any insured or a tenant of any insured. c. Injury On Normally Occupied Premises To a person injured on that part of premises you own or rent that the person normally occupies. d. Workers' Compensation And Similar Laws To a person, whether or not an "employee" of any insured, if benefits for the "bodily injury" are payable or must be provided under a workers' compensation or disability benefits law or a similar law. e. Athletics Activities To a person injured while practicing, instructing or participating in any physical exercises or games, sports or athletic contests. f. Products -Completed Operations Hazard Included with the "products -completed operations hazard". g. Business Liability Exclusions Excluded under Business Liability Coverage. C. WHO IS AN INSURED 1. If you are designated in the Declarations as: a. An individual, you and your spouse are insureds, but only with respect to the conduct of a business of which you are the sole owner. b. A partnership or joint venture, you are an insured. Your members, your partners, and their spouses are also insureds, but only with respect to the conduct of your business. c. A limited liability company, you are an insured. Your members are also insureds, but only with respect to the conduct of your business. Your managers are insureds, but only with respect to their duties as your managers. d. An organization other than a partnership, joint venture or limited liability company, you are an insured. Your "executive officers" and directors are insureds, but only with respect to their duties as your officers or directors. Your stockholders are also insureds, but only with respect to their liability as stockholders. e. A trust, you are an insured. Your trustees are also insureds, but only with respect to their duties as trustees. 2. Each of the following is also an insured: a. Employees And Volunteer Workers Your "volunteer workers" only while performing duties related to the conduct of your business, or your "employees", other than either your "executive officers" (if you are an organization other than a partnership, joint venture or limited liability company) or your managers (if you are a limited liability company), but only for acts within the scope of their employment by you or while performing duties related to the conduct of your business. However, none of these "employees" or "volunteer workers" are insureds for: (1) "Bodily injury" or "personal and advertising injury": (a) To you, to your partners or members (if you are a partnership or joint venture), to your members (if you are a limited liability company), or to a co -"employee" while in the course of his or her employment or performing duties related to the conduct of your business, or to your other "volunteer workers" while performing duties related to the conduct of your business; (b) To the spouse, child, parent, brother or sister of that co - "employee" or that "volunteer worker" as a consequence of Paragraph (1)(a) above; (c) For which there is any obligation to share damages with or repay someone else who must pay damages because of the injury described in Paragraphs (1)(a) or (b) above; or (d) Arising out of his or her providing or failing to provide professional health care services. If you are not in the business of providing professional health care services, Paragraph (d) does not apply to any nurse, emergency medical technician you to prc (2) "Property c lUekMouBemmtDluiYan ��- en� Beueo&Aeraw® Page 10 of 24 Form SS 00 08 04 05 BUSINESS LIABILITY COVERAGE FORM (b) Rented to, in the care, custody or control of, or over which physical control is being exercised for any purpose by you, any of your "employees", "volunteer workers", any partner or member (if you are a partnership or joint venture), or any member (if you are a limited liability company). b. Real Estate Manager Any person (other than your "employee" or "volunteer worker"), or any organization while acting as your real estate manager. c. Temporary Custodians Of Your Property Any person or organization having proper temporary custody of your property if you die, but only: (1) With respect to liability arising out of the maintenance or use of that property; and (2) Until your legal representative has been appointed. d. Legal Representative If You Die Your legal representative if you die, but only with respect to duties as such. That representative will have all your rights and duties under this insurance. e. Unnamed Subsidiary Any subsidiary and subsidiary thereof, of yours which is a legally incorporated entity of which you own a financial interest of more than 50% of the voting stock on the effective date of this Coverage Part. The insurance afforded herein for any subsidiary not shown in the Declarations as a named insured does not apply to injury or damage with respect to which an insured under this insurance is also an insured under another policy or would be an insured under such policy but for its termination or upon the exhaustion of its limits of insurance. 3. Newly Acquired Or Formed Organization Any organization you newly acquire or form, other than a partnership, joint venture or limited liability company, and over which you maintain financial interest of more than 50% of the voting stock, will qualify as a Named Insured if there is no other similar insurance available to that organization. However: a. Coverage under this provision is afforded only until the 180th day after you acquire or form the organization or the end of the policy period, whichever is earlier; and 4. 5. 6. b. Coverage under this provision does not apply to: (1) "Bodily injury" or "property damage" that occurred; or (2) "Personal and advertising injury" arising out of an offense committed before you acquired or formed the organization. Operator Of Mobile Equipment With respect to "mobile equipment" registered in your name under any motor vehicle registration law, any person is an insured while driving such equipment along a public highway with your permission. Any other person or organization responsible for the conduct of such person is also an insured, but only with respect to liability ar sing out of the operation of the equipment, and only if no other insurance of any kind is available to that person or organization for this liability. However, no person or organization is an insured with respect to: a. "Bodily injury" to a co -"employee" of the person driving the equipment; or b. "Property damage" to property owned by, rented to, in the charge of or occupied by you or the employer of any person who is an insured under this provision. Operator of Nonowned Watercraft With respect to watercraft you do not own that is less than 51 feet long and is not being used to carry persons for a charge, any person is an insured while operating such watercraft with your permission. Any other person or organization responsible for the conduct of such person is also an insured, but only with respect to liability arising out of the operation of the watercraft, and only if no other insurance of any kind is available to that person or organization for this liability. However, no person or organization is an insured with respect to: a. "Bodily injury" to a co -"employee" of the person operating the watercraft; or b. "Property damage" to property owned by, rented to, in the charge of or occupied by you or the employer of any person who is an insured under this provision. Additional Insureds When Required By Written Contract, Written Agreement Or Permit The person(s) of Paragraphs a. th insureds when y RWttMongemadDMekrn l ti�1 �•r) A-f, Ac"44 ®' Ruk Management Speaaiist Form SS 00 08 04 05 Page 11 of 24 BUSINESS LIABILITY COVERAGE FORM contract, written agreement or because of a permit issued by a state or political subdivision, that such person or organization be added as an additional insured on your policy, provided the injury or damage occurs subsequent to the execution of the contract or agreement, or the issuance of the permit. A person or organization is an additional insured under this provision only for that period of time required by the contract, agreement or permit. However, no such person or organization is an additional insured under this provision if such person or organization is included as an additional insured by an endorsement issued by us and made a part of this Coverage Part, including all persons or organizations added as additional insureds under the specific additional insured coverage grants in Section F. — Optional Additional Insured Coverages. a. Vendors Any person(s) or organization(s) (referred to below as vendor), but only with respect to "bodily injury" or "property damage" arising out of "your products" which are distributed or sold in the regular course of the vendor's business and only if this Coverage Part provides coverage for "bodily injury" or "property damage" included within the "products -completed operations hazard". (1) The insurance afforded to the vendor is subject to the following additional exclusions: This insurance does not apply to: (a) "Bodily injury" or "property damage" for which the vendor is obligated to pay damages by reason of the assumption of liability in a contract or agreement. This exclusion does not apply to liability for damages that the vendor would have in the absence of the contract or agreement; (b) Any express warranty unauthorized by you; (c) Any physical or chemical change in the product made intentionally by the vendor; (d) Repackaging, except when unpacked solely for the purpose of inspection, demonstration, testing, or the substitution of parts under instructions from the manufacturer, and then repackaged in the original container; (a) Any failure to make such inspections, adjustments, tests or servicing as the vendor has agreed to make or normally undertakes to make in the usual course of business, in connection with the distribution or sale of the products; (f) Demonstration, installation, servicing or repair operations, except such operations performed at the vendor's premises in connection with the sale of the product; (g) Products which, after distribution or sale by you, have been labeled or relabeled or used as a container, part or ingredient of any other thing or substance by or for the vendor; or (h) "Bodily injury" or "property damage" arising out of the sole negligence of the vendor for its own acts or omissions or those of its employees or anyone else acting on its behalf. However, this exclusion does not apply to: (1) The exceptions contained in Subparagraphs (d) or (f); or (ti) Such inspections, adjustments, tests or servicing as the vendor has agreed to make or normally undertakes to make in the usual course of business, in connection with the distribution or sale of the products. (2) This insurance does not apply to any insured person or organization from whom you have acquired such products, or any ingredient, part or container, entering into, accompanying or containing such products. b. 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