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Home My WebLink AboutSOFTMASTER 1 - 2001Iris±P^~.~!^L ~ F!LE ~ ~ A-2001-256 U'~i ~ ;°rra~ E:V'IRE3 -?-? ~" ~ 2_ AGREEMENT BETWEEN THE CITY OF SANTA ANA iJ' ' ;"; L'r CGu~.LtL AND Ci:a1 cc 1 _ l6 -CI 2- SOFTMASTER, INC. C ~ ~ ~ THIS AGREEMENT, is made and entered into this 18`x' day of December, 2001, by and between the City of Santa Ana, a charter city and municipal corporation duly organized and existing under the Constitution and laws of the State of California ("City") and SoftMaster, Inc. ("Vendor"). WHEREAS, the City desires to retain the services of Consultant to provide temporary technical contract service persons and consulting services. THEREFORE, in consideration of their mutual and respective promises, the parties hereto do hereby state as follows: Terms and Conditions The term of this Agreement shall cover the period beginning on December 18, 2001 and ending on December 17, 2002 with an option, at City's discretion, of four (4), one (1) year renewals (Exhibit A, section 5.28). All terms and conditions more fully set forth in: (a) The City's Request for Proposal ("RFP"): "Temporary Technical Contract Service Persons and Consulting Services", issued November 02, 2001 (Exhibit A) (b) The Vendor's Proposal, dated November 26, 2001 (Exhibit B) shall have full force and effect in this Agreement. Said terms and conditions are attached hereto as Exhibit A and B, and incorporated herein by reference. 2. Scone of Services The Vendor has the requisite knowledge, skills, and expertise and agrees to perform the services as fully set forth in the RFP (Exhibit A) for the categories of information services and business/ application/project consulting services (Exhibit A, section 1.4) and for payrolling (Exhibit A, section 2.4.c). 3. Compensation The City will pay to Vendor total compensation under this Agreement which shall not exceed $1,900,000. Said total compensation shall be divided between any and all of the Vendors selected by the City, as determined at the City's discretion. The City will pay the agreed upon percentage markup rate over the base hourly rate(s), as outlined in Exhibit A (sections 2.4, 5.14, 5.17). Payment by City shall be made within thirty (30) days following receipt of proper invoice evidencing work performed and/or products purchased, subject to City accounting procedures. Payment need not be made for work that fails to meet the standards of performance set forth in the Recitals which may reasonably be expected by City. Insurance Prior to undertaking performance of work under this Agreement, Vendor shall maintain and shall require its subcontractors, if any, to obtain and maintain insurance as described below: a. Commercial General Liability Insurance. Vendor shall maintain commercial general liability insurance naming the City, its officers, agents, volunteers, and employees as additional insureds) and shall include, but not be limited to protection against claims arising from bodily and personal injury, including death resulting therefrom and damage to property, resulting from any act or occurrence arising out of Vendor's operations in the performance of this Agreement, including, without limitation, acts involving vehicles. The amounts of insurance shall be not less than the following: single limit coverage applying to bodily and personal injury, including death resulting therefrom, and property damage, in the total amount of $1,000,000 per occurrence. Vendor shall supply City with a fully executed additional insured endorsement in substantially the form attached hereto as Exhibit C upon execution of this Agreement and shall be approved in form by the City Attomey. b. Business automobile liability insurance, or equivalent form, with a combined single limit of not less than $1,000,000 per occurrence. Such insurance shall include coverage for owned, hired and non- owned automobiles. c. Worker's Compensation Insurance. In accordance with the provisions of Section 3300 of the Labor Code, Vendor, if Vendor has any employees, is required to be insured against liability for worker's compensation or to undertake self-insurance. Prior to commencing the performance of the work under this Agreement, Vendor agrees to obtain and maintain any employer's liability insurance with limits not less than $1,000,000 per accident. section: d. The following requirements apply to the insurance to be provided by Vendor pursuant to this (i) Vendor shall maintain all insurance required above in full force and effect for the entire period covered by this Agreement. (ii) Certificates of insurance shall be furnished to the City upon execution of this Agreement and shall be approved in form by the City Attomey. (iii) Certificates and policies shall state that the policies shall not be cancelled or reduced in coverage or changed in any other material aspect without thirty (30) days prior written notice to the City. e. If Vendor fails or refuses to produce or maintain the insurance required by this section or fails or refuses to furnish the City with required proof [hat insurance has been procured and is in force and paid for, the City shall have the right, at the City's election, to forthwith terminate this Ageement. Such termination shall not effect Vendor's right to be paid for its time and materials expended prior to notification of termination. Vendor waives the right to receive compensation and agrees to indemnify the City for any work performed prior to approval of insurance by the City. 5. Independent Contractor Vendor shall, during the entire term of this Agreement, be construed to be an independent contractor and not an employee of the City. This Agreement is not intended nor shall it be construed to create an employer-employee relationship, a joint venture relationship, or to allow the City to exercise discretion or control over the professional manner in which Vendor performs the services which are the subject matter of this Agreement; however, the services to be provided by Vendor shall be provided in a manner consistent with all applicable standards and regulations governing such services. Vendor shall pay all salaries and wages, employer's social security taxes, unemployment insurance and similar taxes relating to employees and shall be responsible for all applicable withholding taxes. 6. Indemnification Vendor agrees to and shall indemnify and hold harmless the City, its officers, agents, employees, Vendors, special counsel, and representatives from liability: (1) for personal injury, damages, just compensation, restitution, judicial or equitable relief arising out of claims for personal injury, including health, and claims for property damage, which may arise from the direct or indirect operations of the Vendor or its contractors, subcontractors, agents, employees, or other persons acting on their behalf which relates to the services described in section 1 of this Agreement; and (2) from any claim that personal injury, damages, just compensation, restitution, judicial or equitable relief is due by reason of the terms of or effects arising from this Agreement. This indemnity and hold harmless agreement applies to all claims for damages, just compensation, restitution, judicial or equitable relief suffered, or alleged to have been suffered, by reason of the events referred to in this Section or by reason of the terms of, or effects, arising from this Agreement. The Vendor further agrees to indemnify, hold harmless, and pay all costs for the defense of the City, including fees and costs for special counsel to be selected by the City, regarding any action by a third parry challenging the validity of this Agreement, or asserting that personal injury, damages, just compensation, restitution, judicial or equitable relief due to personal or property rights arises by reason of the terms of, or effects arising from this Agreement. City may make all reasonable decisions with respect to its representation in any legal proceeding. Confidentiality If Vendor receives from the City information which due to the nature of such information is reasonably understood to be confidential and/or proprietary, Vendor agrees that it shall not use or disclose such information except in the performance of this Agreement, and further agrees to exercise the same degree of care it uses to protect its own information of like importance, but in no event less than reasonable care. "Confidential Information" shall include all nonpublic information. Confidential information includes not only written information, but also information transferred orally, visually, electronically, or by other means. Confidential information disclosed to either party by any subsidiary and/or agent of the other party is covered by this Agreement. The foregoing obligations of non-use and nondisclosure shall not apply to any information that (a) has been disclosed in publicly available sources; (b) is, through no fault of the Vendor disclosed in a publicly available source; (c) is in rightful possession of the Vendor without an obligation of confidentiality; (d) is required to be disclosed by operation of law; or (e) is independently developed by the Vendor without reference to information disclosed by the City. 8. Conflict Of Interest Clause Vendor covenants that it presently has no interests and shall not have interests, direct or indirect, which would conflict in any manner with performance of services specified under this Agreement. 9. Notice Any notice, tender, demand, delivery, or other communication pursuant to this Agreement shall be in writing and shall be deemed to be properly given if delivered in person or mailed by first class or certified mail, postage prepaid, or sent by telefacsimile or other telegraphic communication in the manner provided in this Section, to the following persons: To City: Clerk of the City Council City of Santa Ana 20 Civic Center Plaza (M-30) P.O. Box 1988 Santa Ana, CA 92702-1988 telefacsimile (714) 647-6956 With courtesy copies to: Information Systems Manager City of Santa Ana 20 Civic Center Plaza (M-12) P.O. Box 1988 and, To Vendor: Santa Ana, Califomia 92702 telefacsimile (714) 647-5406 City Attorney City of Santa Ana 20 Civic Center Plaza (M-29) P.O. Box 1988 Santa Ana, California 92702 telefacsimile (714) 647-6515 SoftMaster. Inc. 20640 Oak Crest Drive Diamond Bar, CA 91765 Attn: George Chen telefacsimile (909) 598-4599 A party may change its address by giving notice in writing to the other party. Thereafter, any notice, tender, demand, delivery, or other communication shall be addressed and transmitted to the new address. If sent by mail, any notice, tender, demand, delivery, or other communication shall be effective or deemed to have been given three (3) days after it has been deposited in the United States mail, duly registered or certified, with postage prepaid, and addressed as set forth above. If sent by telefacsimile, any notice, tender, demand, delivery, or other communication shall be effective or deemed to have been given twenty-four (24) hours after the time set forth on the transmission report issued by the transmitting facsimile machine, addressed as set forth above. For purposes of calculating these time frames, weekends, federal, state, County or City holidays shall be excluded. 10. Exclusivity and Amendment This Agreement represents the complete and exclusive statement between the City and Vendor, and supersedes any and all other agreements, oral or written, between the parties. In the event of a conflict between the terms of this Agreement and any attachments hereto, the terms of this Agreement shall prevail. This Agreement may not be modified except by written instrument signed by the City and by an authorized representative of Vendor. The parties agree that any terms or conditions of any purchase order or other instrument that are inconsistent with, or in addition to, that terms and conditions hereof, shall not bind or obligate Vendor nor the City. Each party to this Agreement acknowledges that no representations, inducements, promises or agreements, orally or otherwise, have been made by any party, or anyone acting on behalf of any party, which are not embodied herein. 11. Assignment Inasmuch as this Agreement is intended to not assign, transfer, delegate, or subcontract any im City and any such assignment, transfer, delegation shall be considered null and void. Nothing in this A to have any of the services which are the subject to other Vendors retained by City. 12. Termination This Agreement may be terminated by the without any early termination penalty. In such even pay Vendor compensation for all services perforned subject to the following conditions: a. As a condition of such payment, the E City all work product completed as of such date, of the City unless prohibited by law, and Vendor the City deems appropriate. b. Payment need not be made for work in the Recitals of this Agreement. 13. Discrimination Vendor shall not discriminate because of orientation, age, national origin, ancestry, or disal recruitment, selection, training, utilization, promc Vendor affirms that it is an equal opportunity eml and local laws and regulations. 14. Jurisdiction -Venue This Agreement and all questions relating t~ enforcement shall be governed and constmed in acc Agreement has been executed and delivered in the 5 performance, and enforcement of any of the clauses by the laws of the State of California. Both parties the venue for any action or proceeding that may be 1 of this Agreement. 15. Professional Licenses Vendor shall, throughout the term of this approvals, waivers, and exemptions necessary for the laws and regulations of the United States, the governmental agencies. Vendor shall notify the C cure the specialized services of Vendor, Vendor may est herein without the prior written consent of the subcontract without the City's prior written consent Bement shall be construed to limit the City's ability is Agreement performed by City personnel or by ty upon thirty (30) days written notice of termination, Vendor shall be entitled to receive and the City shall y Vendor prior to receipt of such notice of termination, rtive Director may require Vendor to deliver to the in such case such work product shall be the property gents to the City's use thereof for such purposes as fails to meet the standard of performance specified color, creed, religion, sex, marital status, sexual as defined and prohibited by applicable law, in the termination or other employment related activities. - and shall comply with all applicable federal, state s validity, interpretation, performance, and ance with the laws of the State of Califomia. This e of California and the validity, interpretation, this Agreement shall be determined and governed agree that Orange County, California, shall be or arise out of, in connection with or by reason -Bement, maintain all necessary licenses, permits, provision of the services hereunder and required by to of Califomia, the City of Santa Ana and all other immediately and in writing of her inability to obtain or maintain such permits, licenses, approvals, termination of this Agreement. 16. Miscellaneous Provisions a. Each undersigned represents and warrants and right to bind their respective parties to each of the fully, including reasonable costs and attorney's fees, f authority or power is not, in fact, held by the signator} b. All Exhibits referenced herein and body of this Agreement. IN WITNESS WHEREOF, the parties hereto have written. ATTEST: Patricia E. Healy Clerk of the Council APPROVED AS TO FORM: Joseph W. Fletcher, City Attorney BY~wnc. ~". ~G~-''t- Lisa E. Storck Assistant City Attomey RECOMMEN®DED/~F/OR APPROVAL: /Ci i ck Coloma xecutive Director Finance & Man ement Services Agency and exemptions. Said inability shall be cause for hat its signature hereinbelow has the power, authority terms of this Agreement, and shall indemnify Ciry .r any injuries or damages to City in the event that such or is withdrawn. hereto shall be incorporated as if fully set forth in the this Agreement the date and year first above CITY OF SANTA ANA David N. Ream City Manager SOFTMASTER, INC. `~~.3:Y VE OR [si ature] Name: /'fi^E Ci/st/ Title: G~YJ Tax ID# /~.t = ~S ~,('7g~ equest for Proposal Temporary Technical Contract Service Persons and Consulting Services for the City of Santa Ana California issued: November 02, 2001 line: 4 p.m. November 26, 2001 EXHIBIT ~ ~ - 1. GENERAL BACKGROUND AND 1.1 Definitions OF SERVICES The following words as used in this RFP, shall ~e understood to refer respectively to: Word in RFP Definition "Cit " The Cit of Santa Ana, C lifornia "De artment" The several de artments nd a encies therein "Director" The executive directors o the several City departments and agencies or an of their ro erl auth rized assistants "Vendor" The person, firm or corpo ation with whom the contract is made by said City or the agent or legal epresentative who may be appointed to represent such person, fir or corporation in the signing and performance of said contract "Proposer' The person, firm or corpo ation who is responding this to Request For Pro osal RFP "Contract Service An employee/s of the Veh or who is assigned temporarily to the City to Person/s" erform desi Hated servi es fora eriod of time referred to as a CSP 1.1 Objective The City of Santa Ana is soliciting proposals 1 contract service persons and consulting servi with possible extensions of four (4) additional qualified Vendors who can provide technical on an as needed basis for a one year period, year periods. While the terms and conditions of this agreeme requiring these services, the primary source of Services Division of the Finance & Managemer Division will administer agreements resulting fi It is anticipated that the services provided distinct manners: • Provide staff for temporary situations staff. • Provide temporary contract service per technical resource to project teams for regular staff. • Provide/offer "outsourcing" alternatives • Provide additional resources for staff. • Provide project based consulting and t will be extended to all City Departments squired services will be the Information Services Agency. (The Information Services m this RFP.) these agreements would be used in five do not justify the addition of regular City with unique technical skills to act as a cts which do notjustify the addition of regular City employees. which exceed the capacity of existing City support. November 2001 3 1.3 Services Being Sought The City seeks Vendors to provide temporary skills to perform assignments of varying lengtl In response to requests from the various City • Research their roster of employees • Screen available candidates in orde with requirements of the City job as • Confirm candidate qualifications inc interpersonal skills, quality of work I • Establish candidate availability with • Provide the City Departments with r (identifying skills, work experience, Vendors will be responsible for all payments on assignments with the City, including: pay benefits, etc. (See Section 5.15) Vendors will be responsible for the conduct of with the City. If, at the sole discretion of the Cit determined to be unsatisfactory for any reason notification by the City. The City will not be cha Vendors will be required to monitor the periodic basis during the duration of thi There is no guarantee as to the number of time will be expended with them. It is expected that expended during a fiscal year. (See Section 5. 1.4 Description Of Technical Positions To The skills and services needed will be in the feel • Application & Development Services • Business/Application/Project Consulting • Telecommunications Services • Computer & Networking Services Specific abilities required will vary between the identification of knowledge, skills, abilities, expf temporary assignment. Table 1.4.1 shows the four (4) categories of which the City may seek Vendors to provide service persons with specific technical the Vendors shall: potential candidates. to match technical skills and work experience technical skills, experience, work habits, ed, etc. to the schedule of the City assignments. nes of screened qualified candidates education) and their charge (i.e. bill) rates. I benefits for contract service persons placed taxes, other withholding, vacation, other ny temporary contract service persons placed a temporary contract service person is the Vendor will withdraw the individual upon fed for the period of unsatisfactory service. ;e of their contract service persons on a service with the City of Santa Ana. a Vendor will be used or the dollar amount that ~ to $2,000,000 for all services may be Provided of: ons and projects involved. Detailed and education will be provided for each industry standard technical positions for y contract service persons. Under each November 2001 1.5 Approach to Proposal for Services It is not expected that a proposing Vendor be technical specialties (see Table 1.4.1) sought independently by the City for each of the four Proposers may bid to offer services of the four (4) categories of techni In order to provide for like comparisons betw~ specialties were selected for each of the four specialties is identified as a benchmark pos. Appendix B) for each benchmark position. Proposers must base price proposals and benchmark positions. e to provide candidates in all four of the the City. Selection of Vendors will be made egories of technical specialties. all or any individual or combination specialties of interest to the City. submitted proposals, representative ~gories sought by the City. Each of these r. A job classification is included (See position related responses on these 1.6 Schedule Of Pertinent Dates The following are the key deadline dates which be observed: Event Date Release of RFP 2 November Proposer's Conference 9 November Closing Date for Inquiri s 13 November Respond to all Questio s 15 November Proposal Submission 26 November Submission to City Cou cil mid December Selection Notification late December Execution of Agreemen s late December November 2001 a. The name, address, telephone number this proposal. b. The location/s from where the Vendor facsimile number of the prime contact for provide services to the City. c. A summary description of the organization, ownership and major product or service lines of the Proposer's firm, the number of y ars the Proposer has been in the temporary contract service personnel and consulti g services business and any other information the Proposer feels is relevant in helping the City gauge the Proposer's business stability, overall experience and ability to perfor these services. d. A sample (no more than four) of the sty the City to assess the readability of the resumes the City could expect from the candidates. of resumes provided to clients. This will allow vats and the usefulness of contents of the This is not to rate potential e. Identification of the types of technical temporary placements. f. Any unique qualifications and/or exp provide temporary employees in the for which the Proposer provides which distinguish the Proposer's ability to technical specialties. For example, a Proposer may provide 2 hour emergency placements, conduct in-depth reference checking, conduct technical qualifying testing, use technical screeners to evaluate candidates' skills, and track cli nt satisfaction with candidates' performance, etc. These are examples only and not andatory services or qualifications. To help the City assess the specialized qual categories of interest to the City, submit the technical specialties being proposed: of the Proposer to support the separate materials for each of the categories of g. Number, skill sets, and experience of the employees for possible consideration. h. References. Proposer must supply a mi imum of three (3) commercial firms or government agencies that will attest to t e Proposer's ability (in the last three years) to provide services similar in scope and sk Its to those outlined in this proposal. For each reference, provide the The client organization's name, i number. The approximate period during v A summary of the type, quantity, information: address, contact name and telephone the services were provided. duration of placements. 2.4 Price Proposal A price proposal is required for the temporary c Proposer's technical services and consulting pi asked to keep copies of the price prc other elements of their proposal in ;t service persons outlined in the I. In submitting proposals, Proposers are ~I physically separate from the to help the City conduct the technical November 2001 r] 3. EVALUATION CRITERIA AND The City's evaluation of proposals will consist submission items and 2) a review of the subsl two-phases: 1) a review of requested five content of proposals. 3.1 Review of Requested Submission Proposals will be reviewed for completeness. considered. Submission items should include: with missing items may not be a. Correct delivery. Was the submission specified closing date and time (see S b. Number of copies. Have the required been delivered (see Section 5.1 )? c. Complete inputs. Does the proposal inc Transmittal letter (see Section 2.1 )? Service approach (see Section 2.2)' Proposer qualifications (see Section Pricing offered (see Section 2.4)? d. Special inputs. Where applicable, was provided (see Section 5.21)? 3.2 Review of Proposals Selection shall be based upon a competitive Proposers must satisfy the City of their ability Proposers may offer services to all or any set specialties of interest to the City. The City res category independently. All proposal material will be reviewed and eva The City will apply the following weights to its red to the correct place prior to the 5.1 )? of copies of all submission requirements separate Sections describing: 2.3)? of Authority to bind the corporation action process and not limited to price alone. perform the services required. ~g the four (4) categories of technical the right to select Vendors for each by a select City team. Criteria Points Vendor Marku 30 Vendor Total Cost 10 Method of Assurin Ca aci and Skill A enc Em to ees 15 Qualifications of Pro oser 25 Quantit and Qualit of the Pro oser's ool of Potential Candidates 20 Total 100 General comments on cost related criteria: November 2001 ~ ~ • Overall qualifications of the P type of service. • Identification of the technical placements. • Any unique qualifications and provide temporary contract se • References. e. Quantity and Quality of the Proposer's The City will evaluate the pool of p for possible consideration. Factors • The number of the qualified cai • The range of the skills and abil • The depth of the skills and abili and experience and ability to perform this Proposer handles for temporary rience which distinguish Proposer's ability to persons in the various technical specialties. of Potential Candidates: ntial candidates that a Proposer can present be looked at included: in each category and specialty. of the candidates. of the candidates. 3.3 Scoring Method Each criteria of evaluation will be scored on a ~ a "0" and a "10" is based on the criteria below: scale of 0 to 10. The distinction between Table 3.3 Scoring Criteria 0% Criterion was not addres material resented was t ed in the proposal or the tall without merit. 10% Bare minimum 20% Criterion was addressed little ca abili or awaren inimally, but indicated ss of area. 30% Intermediate score betty en 20% and 40%. 40% Criterion was addressed some ca abili inimally, but indicated 50% Intermediate score betty en 40% and 60 60% Criterion was addressed basic ca abili dequately. Overall, a 70% Intermediate score betty en 60% and 80% 80% Criterion was addressed indicates some su erior ell. This response atures. 90% Intermediate score betty en 80% and 100%. 100% Criterion was addressed indicatin an excellent or n superior fashion, outstandin ca abilit . For example, method of assuring capacity score of 15 points. If "Proposer A" addresses 15 points would be factored by 80%. skill of agency employees has maximum topic well (the definition of an 80% factor), the Maximum Points Score 15 X 80% Net Points 12 November 2001 ~3 5. INSTRUCTIONS TO PROPOSERS 5.1 Where and When to Submit Proposals Proposals shall be prepared and submitted in RFP. with the requirements set forth in this The Proposer is to submit three (3) copies of and address and clearly marked as follows: Proposal for Temporary Technical Proposals must be submitted on or before 4:( Deliver proposals to: proposal in a package bearing the firm's name ~sonnel & Consultin Services p.m., November 26, 2001. if walked in: if mailed: City of Santa Ana City of Santa Ana Information Services Division Information Services Division, M- Room B-8 12 Basement City Hall P.O. Box 1988 20 Civic Center Plaza Santa Ana, CA 92702 Santa Ana, CA 92701 Proposals received after this deadline of 4:00 considered. on November 26, 2001 will not be Facsimile transmission (FAX) or electronic mail 5.2 Pre-proposal Conference A pre-proposal conference will be held: Date: Friday, 09 November Time: 10:00 a. m. Place: City Council Chamber (Adjacent to City Hall) Address: 22 Civic Center Plaza Santa Ana, CA 92701 Attendance at the pre-proposal conference is r purpose of the conference is to clarify any que~ respond to questions that may be pertinent to t specifications, as a result of the discussions at companies that have received the proposal pac are not acceptable. mandatory but is recommended. The ns related to the specifications and to request. Any significant changes to the :pre-proposal conference, will be mailed to all November 2001 15 • 5.8 Compliance With Equal Employment Opportunity and Nondiscrimination Regulations The City of Santa Ana is an equal opportunity Vendor. Qualified firms owned by women, minorities and disabled persons are encouraged to apply. Any Vendor performing under this contract shall not discriminate against any worker, employee, or applicant, or any member of the public, because of race, creed, color, religion, sex or national origin, nor otherwise commit an unfair employment practice. 5.9 Cancellation The contract may be cancelled by either party with 30 days written notice. 5.10 Documents To Be Construed Together The Request for Proposals, the Proposal, and all documents referred to in the complete specifications and the Contract to be entered into between the Vendor and the City, and all modifications of said documents, shall be construed together as one document. 5.11 Errors And Omissions Proposer and/or the Vendor shall not be allowed to take advantage of any errors in or omissions in the Request For Proposals. Full instructions will be given if such error or omission is discovered and timely called to the attention of the City. 5.12 Firm Commitment Of Availability Of Service Once a proposal is opened, a Proposer is othervvise expected to maintain an availability of service as set forth in their proposal for the stated prices for the full contract term after date of opening proposals. 5.13 Immigration Reform and Control Act Vendor is required to comply with the Immigration Reform and Control Act of 1986 CIRCA) which requires all individuals hired after November 6, 1986, to provide their employers with proof of citizenship or authorization to work in the United States. Vendor, not City of Santa Ana, is the "employer" of its temporary personnel and as such is responsible for compliance with this law. 5.14 Invoices Vendor will submit invoices on a twice per calendar month billing period basis (i.e. two billing periods per calendar month). As a basis for payment of invoices, temporaries must provide the Vendor with a timesheet for each billing period, signed by their City of Santa Ana supervisor. This timesheet must show the project assignmenUs during the billing period and hours worked for each project. November 2001 17 The City does not pay temporary agency work that day and their time has been ap straight time rate. The following are City Holidays: New Year's Day Independe Martin Luther King Jr. Day Labor Day Presidents' Day Veterans C Memorial Day Thanksgivi 5.18 Patent Fees; Patent, Copyright, Trade ; Each Proposer shall include in the price bid and patented article or process to be furnished or u: All work performed by temporary employees of Santa Ana and the City retains all rights to that 5.19 Personnel Approval The City of Santa Ana reserves the right to de individual assigned under this agreement if, in performance is unsatisfactory. Vendor may offer a replacement for an unsatis~ also unsatisfactory, replacement may be made The City reserves the right to dismiss any ind services only up to the time of dismissal, and minimum requirements of the City. 5.20 Prices ees for holidays unless they are required to by a Department Head and then only at a Day Christmas Eve Christmas Day Day (2 days) And Trademark Fees patent fees, royalties and charges on any ed in the prosecution of the Work. City becomes the sole property of the City of d immediate removal and replacement of any City's sole judgment, the person's ory individual one time. If this replacement is the next chosen Vendor under this contract. at any time and be liable for payment of :d then only if services rendered meet the No increase in price (in terms of either the bas rate paid to employee, the percentage of markup, or the total cost to the City) will be alto ed during the period covered by this agreement without the City's concurrence and approval. A justments shall be made to minimum wage that are mandated by State and Federal Law. Prices quoted shall be exclusive of all non certificate will be fumished when required. Federal and State Taxes. Tax exemption 5.21 Proof Of Authority If the Proposer is a corporation, formal proof of proposal to bind the corporation must be submi~ the contract. A copy of the corporate resolution letter is not sufficient. authority of the officer signing the Proposer's i will be required prior to the City's award of minutes can be adequate proof, a simple November 2001 ~ y The services of particular temporary employee prior to this proposal will be permitted to contin to exceed a six month concurrent period of time leaves, whichever occurs first. When this occur contract to obtain any new temporary technical 5.29 Transportation And Parking Parking at no charge will be made available to The City will validate the Vendor's parking for a the Scope of Services (for parking in the lot soi If a City vehicle is not available, the Vendor anc own expense for providing transportation to anc as necessary. Temporary employees on assignment with the licensed to operate a City vehicle as necessary 5.30 Withdrawal Of Proposal Any requests to withdraw a proposal must be s~ 5.31 Working Week/Hours And Conditions The official City workweek is a schedule of Mor Working hours are usually 8:00 a.m. to 5:00 P hour for lunch. This results in 40 work hours o~ is two weeks which equals 80 work hours. (Sep and holidays.) By exception, some City departments work assignment is required. Work will be performed at City offices. Many the City. Temporary personnel will be required to follow t Department by which they are employed. The C employee's arrival at the job location. Time will the job station and end when they leave the job or consultants supplied by temporary agencies e until the current assignment is completed (not 1 or the temporary employee or consultant the City will proceed under this new proposal ~r consulting services. Vendor's personnel. ass and necessary visits in order to perform of City Hall). or its employees shall be responsible at their from specific job locations during the workday i will be authorized by the Vendor and be perform their assignment. in writing. through Friday (five days). 1., Monday through Friday with one (1) unpaid r five day work weeks. The standard pay period Section 5.17 for related instructions on overtime schedules. Occasionally apart-time departments have branches located throughout standard operating procedures of the will specify a time for the temporary rt upon the temporary employee's arrival at Ilion at the end of the specified workday. November 2001 21 Appe dix A: Sample Contract November 2001 23 4. Insurance Prior to undertaking performance of work require its subcontractors, if any, to obtain and ma a. Commercial General Liability Insw insurance naming the City, its officers, agents, shall include, but not be limited to protection a including death resulting therefrom and damage to 1 out of Vendor's operations in the performance of th involving vehicles. The amounts of insurance shall applying to bodily and personal injury, including de total amount of $1,000,000 per occurrence. Vendor insured endorsement in substantially the form attac] Agreement and shall be approved in form by the Cii b. Business automobile liability insurance, not less than $1,000,000 per occurrence. Such insu owned automobiles. c. Worker's Compensation Insurance. In a Labor Code, Vendor, if Vendor has any employees, compensation or to undertake self-insurance. Prior Agreement, Vendor agrees to obtain and maintain a than $1,000,000 per accident. d. The following requirements apply to the sectton: (i) Vendor shall maintain all i~ entire period covered by th (ii) Certificates of insurance sh Agreement and shall be apl (iii) Certificates and policies sh reduced in coverage or cha: days prior written notice to e. If Vendor fails or refuses to produce or or refuses to furnish the City with required proof t for, the City shall have the right, at the City's elect termination shall not effect Vendor's right to be pa notification of termination. Vendor waives the rig City for any work performed prior to approval of i. 5. Independent Contractor Vendor shall, during the entire term of this contractor and not an employee of the City. This A create an employer-employee relationship, a joint v this Agreement, Vendor shall maintain and shall insurance as described below: Vendor shall maintain commercial general liability eers, and employees as additional insureds) and claims arising from bodily and personal injury, operty, resulting from any act or occurrence arising :Agreement, including, without limitation, acts ~e not less than the following: single limit coverage th resulting therefrom, and property damage, in the :hall supply City with a fully executed additional 'd hereto as Exhibit B upon execution of this Attorney. equivalent form, with a combined single limit of ce shall include coverage for owned, hired and non- ~rdance with the provisions of Section 3300 of the required to be insured against liability for worker's commencing the performance of the work under this employer's liability insurance with limits not less to be provided by Vendor pursuant to this urance required above in full force and effect for the Agreement. 1 be famished to the City upon execution of this rved in form by the City Attomey. I state that the policies shall not be cancelled or ed in any other material aspect without thirty (30) ie City. rintain the insurance required by this section or fails insurance has been procured and is in force and paid i, to forthwith terminate this Agreement. Such for its time and materials expended prior to o receive compensation and agrees to indemnify the ranee by the City. Went, be construed to be an independent °nt is not intended nor shall it be construed to relationship, or to allow the City to exercise November 2001 25 certified mail, postage prepaid, or sent by telefacs provided in this Section, to the following persons: To City: Clerk of the City of San 20 Civic C P.O. Box 1 Santa Ana, With courtesy copies to: and, To Vendor: City of Sax 20 Civic C P.O. Box 1 Santa Ana, or other telegraphic communication in the manner City Council i Ana lter Plaza (M-30) A 92702-1988 (714)647-6956 Systems Manager ~ Ana rter Plaza (M-12) alifomia 92702 (714) 647-5406 City Attorn y City of San a Ana 20 Civic C ter Plaza (M-29) P.O. Box 188 Santa Ana, alifomia 92702 telefacsimi e (714) 647-6515 (vendor name) (address) (City, State, zip) Attn: A party may change its address by giving nc notice, tender, demand, delivery, or other communic address. If sent by mail, any notice, tender, demand or deemed to have been given three (3) days after it registered or certified, with postage prepaid, and ad notice, tender, demand, delivery, or other communi~ twenty-four (24) hows after the time set forth on the facsimile machine, addressed as set forth above. Fc federal, state, County or City holidays shall be excb 10. Exclusivity and Amendment This Agreement represents the complete anc and supersedes any and all other agreements, oral or conflict between the terms of this Agreement and an shall prevail. This Agreement may not be modified by an authorized representative of Vendor. The parr order or other instrument that are inconsistent with, shall not bind or obligate Vendor nor the City. Each .ice in wrifing to the other party. Thereafter, any Ilion shall be addressed and transmitted to the new delivery, or other communication shall be effective gas been deposited in the United States mail, duly ressed as set forth above. If sent by telefacsimile, any ~tion shall be effective or deemed to have been given transmission report issued by the transmitting purposes of calculating these time frames, weekends, exclusive statement between the City and Vendor, written, between the parties. In the event of a attachments hereto, the terms of this Agreement xcept by written instrument signed by the City and es agree that any terms or conditions of any purchase .r in addition to, that terms and conditions hereof, laity to this Agreement acknowledges that no November 2001 27 governmental agencies. Vendor shall notify the or maintain such permits, licenses, approvals, w termination of this Agreement. 16. Miscellaneous Provisions immediately and in writing of her inability to obtain s, and exemptions. Said inability shall be cause for a. Each undersigned represents and warrants that its signature hereinbelow has the power, authority and right to bind their respective parties to each of th terms of this Agreement, and shall indemnify City fully, including reasonable costs and attorney's fees, r any injwies or damages to City in the event that such authority or power is not, in fact, held by the signato or is withdrawn. b. All Exhibits referenced herein and hereto shall be incorporated as if fully set forth in the body of this Agreement. IN WITNESS WHEREOF, the parties hereto have written. this Agreement the date and year first above ATTEST: Patricia E. Healy Clerk of the Council APPROVED AS TO FORM: Joseph W. Fletcher, City Attomey Lisa E. Storck Assistant City Attorney RECOMMENDED FOR APPROVAL: Roderick Coloma, Executive Director Finance & Management Services Agency CITY OF SANTA ANA David N. Ream City Manager (Vendor Name) VENDOR [signatwe] Name: Title: Tax ID# November 2001 29 r Sample Qualifications for B: mark Technical Specialties November 2001 31 Benchmark Technical Specialties Applications 8 Development Services Cate orv Web Developer Duties Education/Certification Work Experience/Skills/Knowledge/Abilities Other • R ports to the Web team lead. • D velop and implement a wide variety of Web sites to m et Web needs for the City. • C nsults with Web Steering Committee, Webmaster, and W b team lead to evaluate and define project re uirements and to assure quality control. • F~rmal course work in Web development, MS SQL S rver and Web design preferred. • Mihimum 3 years working experience as a Web d eloper in a medium to larger Web production • D monstrated ability in developing for the Web, sp cifically HTML, DHTML, CSS, JavaScript. • D velopment experience with Macromedia Dr amweaver, Fireworks, and Adobe Photoshop. • M st be comfortable working with HTML source code in luding but not limited to tables, layers and frames. • A ility to create and edit HTML documents, image maps, fo mat text using HTML tags and style sheets, in erUmodify all supported object types within the Dr amweaver environment. • E perience with templates and library elements to build an update Web sites, including file creation, de fining/modifying editable regions, and understanding of ro t-relative and document-relative pathing. • K owledge of various Dreamweaver shortcuts such as hi tory palette and command recording to automate re etitive tasks. • Fa iliarity with general Web development issues such as br wser/platform differences and incompatibilities. • A ility to work under tight deadlines and budget co straints. Good interpersonal skills and ability to es ablish and maintain the Laboratory's and the Division's co porate image and identity. • Ex erience with Macromedia Ultradev, Perl/CGI scripts an Webtorms. • Mi imum 15 Net WPM. • M st have a valid Class C Driver's license. • M nual dexterity to manipulate electronic devices, co puters and keyboards. • Ab lity to read printed documentation/computer screens. • M y have to undergo background investigation by Santa An Police Department November 2001 33 Benchmark Technical S ecialties Applications 8 Development Services Categ ry Database Administrator/Programmer, Oracle Duties • reate, configure, manage and monitor Oracle 7 x/8.x databases; manage memory structures, s orage, fragmentation, system resources; maintain racle data base security; control and administer u er access, privileges and resources; ensure data i tegrity; perform database backup and recovery. ustomize databases, create and manage rollback s gments and read-only table space. Identify and fix o erational problems. • onfigure UNIX environment and directory structure f r an Oracle database and development tools. • se Oracle development tools to create new a plications and for add-on modules to purchased racle applications. EducationlCertification Work Experience/Skills/Knowledge/Abilities Other For al course work in Oracle preferred. • inimum 4 years hands-on RDMS work including 3 y ars with Oracle database and tools. • E perience with Oracle ver. 7.x/8.x a must. • K owledge of Oracle Enterprisel2000, Oracle S L*DBA, Oracle Workgroup/2000, Developer/2000, signer/2000, Oracle SQL*Net needed. • ust have ability to develop scripts and perform g neral system maintenance tasks. • E perience in Oracle pertormance tuning. • K owledge of data base management theory and o actice essential. • inimum 15 Net WPM. • ust have a valid Class C Driver's license. • anual dexterity to manipulate electronic devices, c mputers and keyboards. • A ility to read printed documentation and computer • ility to recognize and respond to alarm sounds and e uipment generated signals. • ay have to undergo background investigation by S nta Ana Police Department. November 2001 35 nPrialtias COnSU Project Manager (for software development project) Duties Education/Certification Work Experience/Skills/Knowledge/Abilities Other • U der the direction of a Team Leader, will keep project o course for schedule, cost and resources. • A sists in planning, organizing, and arranging for • Heads effort to confirm user requirements. • M Wages all applicable phases of the application d velopment life cycle • D fines work tasks and makes staff assignments • P rticipates in architecting the system and confirming vi bility of design. • H Ips quality control staff products. • PI ys key role in overall integration of systems modules. • O ersees acceptance testing and operational cut over. • S me post implementation transition assistance. degree preferred. • M nimum 6 years of Applications & Development S rvices experience with 3 years in project m nagement assignments. • M st have recent experience as project manager for a s ccessful software applications development project wi h a budget of at least $400,000 or 4,000 hours of st ff effort. • K owledge of payroll -personnel systems essential. • K owledge of government accounting practices and m nicipal govemment processes ideal. • S ills in all phases of the application development life cy le needed. • A ility to communicate both orally and in writing. • E cellent interpersonal and team skills a must. • N eds an "I'll do whatever it takes" attitude. • 4 L programming and relations data base design very • CI ent/server development experience a big plus. • S ould have PC skills in word processing, spreadsheet, a d project management software. • M~st have a valid Class C Driver's license. • M nual dexterity to manipulate computers and • Agility to read printed documentation and computer • M$y have to undergo background investigation by Santa A a Police Department. November 200'1 37 Benchmark Technical S ecialties Business/Application/Project Consulting Se ices Category Team Facilitation Consultant Duties Education/Certification Work ExperiencelSkills/Knowledge/Abilities Other • Pan, organize, make arrangements, moderate p oject teams and work groups engaged in i formation technology initiatives. • elp establish a conducive atmosphere for production t am results. • evelop ground rules for team events. • ocument results during meetings. • E sure orderly professional meetings. • required, provide teams with training on t chniques to be more productive working together. • P ovide continuity between meetings. • elp ensure team stays on task and within scope. course work in facilitation and TOM techniques • inimum 6 years of consulting on team building, c mmunications, and/or facilitation. • K owledge and experience with municipal g vernment business processes a strong plus. • ility to communicate excellently both orally and in • E cellent interpersonal and team skills a must. • K owledge and experience planning, organizing and oderating teams involve in complex information t chnology projects needed. • ust have a valid Class C Driver's license. • ay have to undergo background investigation by S nta Ana Police Department November 2001 39 (Telecommunications Services Cateoorv I I Centigram Voice System Programmer Duties • I entity the requirements for new and existing voice p ocessing and integrated voice/data applications. • E aluate competing solutions relevance to specific a plication problems. • P ovide technical administrative support and training t users of installed application systems. • E timate system sizing and costs. • esign and development of applications. Education/Certification Work Experience/Skills/KnowledgelAbilities Other on Centigram Voicememo highly desirable. • inimum of 2 years experience programming voice ystems with at least one year of direct Centigram ystem experience. • xperience working with customers to develop both imple and complex voice processing applications. • nderstanding of integration between voice rocessing system and PBX system. • ust have a positive customer service attitude and ork well with customers. • bility to manage multiple projects. • inimum 15 Net WPM. • ust have a valid Class C Driver's license. • anual dexterity to manipulate electronic devices, c mputers and keyboards. • A ility to read printed documentation and computer • A ility to recognize and respond to alarm sounds and e uipment generated signals. • ay have to undergo background investigation by S nta Ana Police Department. November 2001 q~ Benchmark Technical S ecialties Computer 8r Networking Services Category Network Engineer (TCP/IP, IPX, Ethernet) Duties Education/Certification Work Experience/Skills/Knowledge/Abilities Other • esponsible for configuring, controlling, tuning, onitoring and troubleshooting all elements of the L NIWAN infrastructure including hubs, switches, r uters, DSU/CSU's, R,4S, virtual private networking a d leased circuits. • tilizes software and hardware tools to identify p oblems and factors affecting network performance. • P ovides recommendations on expanding networks to eet new business needs. • Fprmal training courses in networking, protocols, dfj[F~vice programming, etc. desirable. • V ndor Certification by Cisco, Network General, a d/or Cabletron highly desirable. • mimum 4 years hands-on network experience in a ultiple lAN and metropolitan based WAN • E perience with Cisco and Cabletron hardware and s ftware in a TCP/IP and IPX protocols using E hernet required. • E perience with Network General Sniffer and Fluke NMeter desirable. • ust have a valid Class C Driver's license. • anual dexterity to manipulate tools, test equipment, e ectronic devices, computers and keyboards. • A ility to lift and move objects weighing up to 50 • Agility to read printed documentation and computer • A ility to recognize and respond to alarm sounds and e uipment generated signals. • ay have to undergo background investigation by S nta Ana Police Department. November 2001 43 Benchmark Technical 8 Networking Services Computer System Engineer, Unisys V-series Mainframe Duties Education/Certification Work Experience/Skills/Knowledge/Abilities Other • M Wage Unisys V-Series and LX5100 operating c nfiguration, system libraries, etc. • T ubleshoot terminal, line and configuration problems o both the Unisys V-Series and LX5100 using both O T commands and system utilities. • U e TCL compiler on the V-Series and NAU editor on th LX5100 to add or delete terminals, lines and c nnection groups. • U e system utilities on the V-Series and LX5100 to c nfigure the operating systems and perform w rmstarts and coldstarts. • U e system utilities to monitor DMS II database p rtormance on the V-Series including statistics and c nsus data. • U e the DASDL compiler on the V-Series to re onfigure and recompile the DMS II databases. • M intain the CANDE user data file for authorized to urinals and users on the V-Series system. • M intain the CTC-Bridge Filesweep programs on the V eries and make changes to the COBOL source, w en necessary. • U e the W FL compiler to generate batch-processing jo son the V-Series. • Tr ubleshoot configuration problems on the U-6065 U ix midframe as well as DCR modifications. • D velop and manage the monthly schedule of batch pr cessing for production systems. Unisys training courses highly desirable. • M nimum 3 years of system engineering of Unisys V- s ries computer equipment in a production computer c nter environment. • M st be able to operate reel tape and DAT units. • Mi imum 15 Net WPM. • P sition may require shift work on an as needed basis • M nual dexterity to manipulate electronic devices, c puters and keyboards. • A ility to lift and move objects weighing up to 50 • At}ility to read printed documentation/computer • A ility to recognize and respond to alarm sounds and equipment generated signals. November 2001 45 Optional Qualifications to ix C: Input Form - Required Services November 2001 47 Any additional information the Proposer feels is stability, overall experience and ability to perfor relevant in helping the City gauge its business these services {ref. section 2.3.c}: Attach a sample (no more than four) of the styl Identify the types of technical specialties for wh {ref. section 2.3.e}: s of resumes provided to clients {ref. section 2.3.d}. ch the Proposer provides temporary placements Identify any unique qualifications and/or experi provide temporary technical employees {ref. secti nce which distinguish the Proposer's ability to n 2.3.f}: November 2001 qy If proposing to offer Telecommunications Category: Telecommunications Services Telephone Centigram Installer for NEC System NEAX2400 PBX Prooramm number of employees or candidates applicable skill set examples of experience profiles If proposing to offer Computer and Network Category: Computer and Network Services Network Local Area Engineer Network (L (TCP/IP, IPX, Specialist - Ethernet) Microsoft Windows NT/2000 Domains number of employees or candidates applicable skill set examples of experience profiles fill-in the following matrix {ref. section z.3.g}: Cabling Installer fill-in the following matrix {ref. section 2.3.g}: Computer I Micro Support Operator, Unisys Technician V-series November 2001 51 n u were provided Reference Two: organization's name mailing address contact name telephone number approximate period during which the sen summary of temporary personnel placed the five rows shown below}: this reference {Note: maybe more or less than type of personnel quantity of personnel duration placement 1 placement 2 placement 3 placement 4 placement 5 November 2001 53 D: Optional Propc}sal Input Form - Price posal November 2001 55 r~ u If proposing services for the Applications t~ Development Services category, complete the following: Identify the proposed percentage "mark~p" over the base hourly salary paid to the Proposer's employee while on assignm nt with the City {ref. section 2.a.a}. Base hourly salary markup For each of the benchmark job assignm nts under the Applications & Development Services category as listed in Table 2.4 .1, provide the Proposer's hourly customer billing rate or low/high billing rate range and a y other related charges {ref. Section 2.4.b}. hourly billing rate hourly billing rate range other related charges (low/high) (Input to either cb umn is acceptable] Programmer -Visual Basic Web Developer Lead Database Administrator, SQL Database Administrator/ Programmer, Oracle Payrolling Given the situation that a candidate tempora employee is identified and recruited by the City and is not a resource of the Vendor (circumstanc s typically know in the industry as 'payrolling') {ref. Section 2.4.c}, provide: Pa rolling percentage markup other related charges November 2001 57 If proposing services for the following: Identify the proposed percentage Proposer's employee while on as Base hourly salary For each of the benchmark job asp category as listed in Table 2.4.1, p low/high billing rate range and any hourly billing rate (Input to either Telephone installer for NEC NEAX2400 PBX Centigram Voice System Programmer Cabling Installer Payrolling Given the situation that a candidate is not a resource of the Vendor (circ Section 2.4.c}, provide: n Services category, complete the p" over the base hourly salary paid to the 1t wlth the City {ref. Section 2.4.a}. markup ants under the Telecommunications Services the Proposer's hourly customer billing rate or related charges {ref. section 2.a.b}. houdy billing rate range (low/high) other related charges is acceptable] employee is identified and recruited by the City and typically know in the industry as 'payrolling') {ref. ~ percentage markup ~ other related charges ~ November 2001 59 Proposal for Temporary Technical Contract Service Personnel And Consulting Services For the City of Santa Ana California November 26, 2001 Prepared By Saf~Master SoftMaster, Inc. 20640 Oak Crest Dr. Diamond Bar, CA 91765 www.softmaster.com EXi-iie~5~~ Table of Ci overview Name of propc Prime Contact Vendors locati Summary of O Number of yea Sample Resur Sample Resun Sample Resurr Sample Resun Technical Spe Application an Business/Appl Computer and Unique Quali Thoroughly Sc Technical Bac] Emergency Ple Cohesive Devf Government ai Category: Ap Programmer-~ Web Develope Lead Database Database Adm Category: Bu Project Manag Project Manag Business Procf Team Facilitat Category: Coi intents sing firm ~n rganization rs in business res e 1 -Project Manager e 2 -Visual Basic Developer e 3 -Business Analyst cialties d Development Services ication/Project Consulting Se ices Network Services Gcations reened Consultants :up .cements aopment Teams id Municipal Experience plication and Development ervices isual Basic r Administrator SQL inistrator /Programmer ~iness/Application/Project :r (purchased package) onsulting Services ~r (Software Development) :ss Consultant on Consultant neuter and Network Servi es 1 1 1 1 2 2 3 3 7 10 l2 l2 l2 13 l4 14 (4 l4 l4 l4 l5 l5 l6 l7 l8 L9 l9 ?0 ?1 ?2 >.3 Network Engineer LAN Specialist Computer Operator Unisys V Series Micro support technician Client References Reference One Reference Two Reference Three 23 24 25 26 27 27 28 29 Temporary Technical Services City of Santa Ana, CA Overview This document contains the "Qualifi "Services and Consulting Proposal" Name of proposing firm SoftMaster. Inc. Prime Contact Name: Phone number: Fax number: Cell Phone: Pager: E-Mail: George Chen (909) 598-1399 (909) 598-4599 (714)396-8004 (888) 444-1053 gchen@softmaster. Vendors location Principal Location 20640 Oak Crest Diamond Bar, CA 91765 Secondary Location 2512 Chambers Rd, Suite 207 Tustin, CA 92780 Location to handle the Citv 2512 Chambers Rd, Suite 207 Tustin, CA 92780 Part One to Perform Required Services" and s of the technical services proposal. Submitted by SoftMaster, Inc 1 Temporary Technical Services P City of Santa Ana, CA Summary of Organization SoftMaster is a privately-held corporatioi consulting, software development, and t. primary specialties in Database Design and Administration • Web-base Custom Application Devel • Full Life-Cycle Project Management • Systems Administration and Network The principals of the Company are together have almost 40 years of e staffing and who take an active hai Number of years in business Part One engaged in information technology nporary staffing. SoftMaster has Maintenance Barnett and George Chen, who ;e in data processing and contract SoftMaster, Inc. was formed in 1996 by he merger of Barnett Training and Consulting and SoftMaster. Barnett Trai ing and Consulting has been in the business of technology consulting since 1994. Prior to this time the principal, James Barnett, had been a Senior Man ger and Consultant with several major consulting firms and has over 18 years xperience in the industry. SoftMaster has also been in the busirn Prior to this time the principal, George Manager, and systems programmer ai industry. s of technology consulting since 1994. hen was active as a DBA, DBA has over 16 years experience in the Additional information Client Base SoftMaster's client base includes a nur agencies at the City, County and State participated in the successful developn development projects. Financial Condition SoftMaster has been profitable since funding to carry out this contract. of major corporations and public I. SoftMaster has managed and of numerous major software inception and has adequate capital and Management Team SoftMaster has had the same top mans very good retention rate among our con create a high quality work environment. Submitted by SoftMaster, Inc nt team since 1996. We have a rs and employees and work hard to Temporary Technical Services City of Santa Ana, CA Sample Resumes Sample Resume 1-Project Manager Part One Barbara W. Consultant Profile ^ Seventeen years of Systems Integration e; package solutions. ^ Experienced in the financial, manufacturing, ^ Functional expertise in full life cycle dew implementation. ^ Experienced with Siebel, Oracle and People; ^ Strong project management experience, management, executive reporting, and coc across multiple projects. Relevant Deloitte Consulting Experience Lockheed Martin Performed ahigh-level Data' tasks and activities, to identif budget preparation process. introducing concepts, approa associated tools. U S West Managed a Customer Rela key market unit within U S' requirements gathering, as front office and call center Deutsche Bank Assisted banking mana~ the merger of Deutsche and the deployment of Bank One Assisted banking manage functionality and Interface preparation for a major, di OppenheimerFunds Ser Completed several implemen OppenheimerFunds Investar action items surrounding busi changes. Recommendations Batch Cycles, Change Manac EPS Solutions focusing on custom development and insurance industries. Went from requirements gathering through ~ft implementations. including project planning and engagement iination and issue identification and resolution 1994- present Jarehouse Strategy to outline information technology resource and skill requirements, and to assist in the n addition, conducted a Data Warehouse Workshop h and methodology, future trends, leading Vendors and hip Management (CRM) software selection effort for a Project included detailed business and technical as extensive analysis of the key CRM vendors for all ~t and technical staff with infrastructure tasks regarding and Bankers Trust. Also addressed application needs s to meet critical change of control date access. and technical staff with the critical testing of business rising related to a customized Vendor Loan System, in ted Consumer Lending Operations implementation. m readiness assessments for the E project identifying areas of risk and mitigating ,s processes, technical operations and organizational tressed the areas of Pertormance and Production ent and Test Planning. Submitted by SoftMaster, Inc 3 Temporary Technical Services P City of Santa Ana, CA Part One Lead Engagement Manage on client cost reduction stra system solution addressing Human Resource requirem implementation phases of e Resources implementation Force Automation Siebel pi resolution across all project customer relationship. MAPCO Project Development Mana Nominations (Order Entry) Tasks included validating re scope and sizing, and initial TOSCO Project Manager for several Matching Operation, BP Cre focused on requirements va database applications utilizii UNOCAL Project Manager on the Ligl applications, utilizing Visual consisted of business proce writing, data and process m estimation, project manage Project Manager for the Lubi requirements validation, and analysis of Oracle module fu Nissan Project Manager for a S. gathering and design rep contractor resources for Kaiser Permanente Manager for a large health development of a single st business practices, Integra project planning and estim and also the analysis and 1 Previous Seer Technologies Experience Charles Schwab Team Leader and Software High Productivity System (N administration, requirement documentation. r a start-up professional service organization focusing lies. Led the sales effort far an integrated business Iles and Marketing, Infrastructure, Financials, and s. Managed the planning, configuration and accelerated PeopleSoft Financials and Human ry'ect, an Electronic Messaging initiative, and a Sales Addressed coordination and issue identification and Also responsible for executive reporting and overall for the Transportation Rate (Tariffs) and the applications of the Customer Information System. rements, conducting interactive JAD sessions, system idow design in the Oracle Forms 4. 5 environment. ~plication development efforts including: Cost of Sales t Cards, Customer Setup, and Order Capture. Tasks ation, design and development of client-server, Oracle Visual Basic and Oracle Designer 2000. Oil Auto Replenishment System focusing on the Pricing asic, Oracle, and client/server design. Initial efforts s flow validation, functional and technical specification leling. Managerial tasks included resource and task :nt, and personnel management. Oil Fulfillment Project. Assignment focused on ration architecture. Additional effort addressed fit iality to system requirements and objectives. :Campaign/Recall project during the initial data Also responsible for the staffing of consulting and rat re-engineering client/server systems. urance clienUserver initiative focusing on the vide membership accounting function with common systems, and automated processes. Tasks involved ~ for several sub-projects within the development phase natal design of required Intertaces. 1993 -1994 ~nsultant for an application development project utilizing 5), a ClienUServer Case tool. Activities spanned project gathering, design, technical construction, testing, and Submitted by'SoftMaster, Inc 4 Temporary Technical Services City of Santa Ana, CA IBM Development and Farmers Insurance Team Leader for the initial project utilizing Information supervision for the desigr preparation of subsystem de Branch Manager Award, an accomplished during this pha Automatic Data Proces Consultant supporting main assisted the sale and install Dean Witter Reynolds Lead Analyst for a D62 fina activity. Activities included coding, testing and impleme Blue Cross/Blue Shield Consultant on a major IBM Specific tasks involved pro Macy 's Consultant on an IBM MS-I Tasks included code conve support. Selected to attend accomplished on this proje Lockheed Electronics Consultant converting finan< BURROUGHS environment systems to be converted, thi procedures, job stream anal Received a Regional Manac Pitney Bowes Consultant performing a UN IBM's IMS database and CIS test, integration test, and sy: Puerto Rico Telephone Con Consultant on a major conv programs from IBM MS-DO documentation. Received a Mutual Benefit Life Insuran Database analyst respon; Technical consultation on development and installati~ and assistance with the intE Part One ration 1984 - 1993 development effort of a Business Processing System :ngineering and Case technology. Tasks include team and development of on-line and batch programs, 3iI designs, code and test reviews. Received a Farmers the Industry MDQ Policy Leadership Award, for work ne applications, MVS and database applications. Also IBM products in these areas. design application to track account executive trading ~irements definition, internal and external design, package modification and implementation project. analysis, documentation, and code rewrite. to IBM MVSIXA batch Cobol conversion project. i, test and documentation, plus system integration Systems Engineering Symposium for work al systems of a major defense contractor from a ~ IBM. Specific responsibilities included the analysis of development and management of customer test data >is and design, and testing the converted MVS jobs. r Award for work accomplished on this project. ~C 1100 to IBM S/370 MVS re-systemization utilizing technologies. Specific tasks included conversion, unit n test. lion effort which converted hundreds of batch Cobol to IBM MVS/SP. Efforts focused on coding, testing, and ranch Award for work accomplished on this project. Company 1982 - 1984 e for the support of major IMS production systems. ogram codingldebugging and application design, plus of system software. Additional tasks included education al data processing training program. Submitted by SoftMaster, Inc Temporary Technical Services Propo al Part One City of Santa Ana, CA Education Fairleigh Dickinson U rversity Master of Business Ad inistration, 1989 Marquette University Bachelor of Science, 1 Submitted by SoftMaster, Inc 6 • Temporary Technical Services City of Santa Ana, CA C~ Part One Sample Resume 2 -Visual Basic James A. SUMMARY Accomplished client-server and web de leadership abilities and communication broadly experienced with strong Programming Languages, Visual Basic 5, 6, JavaScript/JScI (ASP), HTML, DHTML, XML, Vist Microsoft IIS4, MS SQL Server 7, Visual Basic Developer's Tools: Apex True DB Grid, Videosoft VS Professional, Crescent PDQComn Sheridan Calendar Widgets, Desa Crystal Reports, Wise Installation Operating Sytems: Windows NT, Windows 95/98, UNIX Tools and Technologies: VBScript, Active Server Pages Interdev 6, ActiveX, ADO, COM, S Access, C Language ~x, Crescent Quick Pak Sheridan Data Widgets, are Spyworks, Lead Tools, 3.1, MSDOS, Macintosh, Experience: SMS/First American Title Independent Consultant • Developing the GUI for an n-tier commercial software division of services company. This web-ba DTML, XML, JavaScript, Java, / MTS and MSMQ. • Supervising a team of 6 develop use cases (applications) as part Santa Ana, CA November 1998 to Present i web application for the nation-wide title and escrow ~d front-end is written in HTML, .P and Visual Basic 6 using IIS, responsible for developing 12 a major web release. Cendant Mobility Services (forn Independent Consultant • Created enterprise-scale, mu leading provider of corporate implemented COM Business Coldwell Banker Relocation) Mission Viejo, CA September 1997 to November 1998 client server applications for a ~tion services. Designed and is fora 3-tiered, web-deployed Submitted by SoftMaster, Inc 7 Temporary Technical Services City of Santa Ana, CA Part One client-server development prof Basic 5.0 and SQL Server 6.5 OOA/OOD tools and technique Managed a team of 12 develol software release using Visual ADO and MTS. X10sion Incorporated Independent Consultant Developed medical imaging appl for this leading vendor of hospits Visual 5.0 and SQL Server 6.5. Avco Financial Services Independent Consultant Produced multi-tier client server services company ($12 billion, world-wide) as part of a major n Visual 5.0 and SQL Server 6 to insurance applications utilizing techniques for enterprise-scale COM). • Created business specific, use in an designed by Microsoft, spe Santiago Data Systems Newport Be; Senior Software Developer Marti • Was principal developer of a compre software package for Windows 95 and nationwide. The application was written primarily in Visual Basic 4 techniques. • Project lead in the development of a application written in Visual Basic 4.0 a this program for SQL Server 6.5 using 1 • Developed an easy to use frameworF which was used to develop powertul wi; coverage (sole developer on this projec • Wrote sophisticated utility programs i virtually any feature of a secured Acce~ Remedy Inc. San Juan Capistrano, Submitted by SoftMaster, Inc Applications written in Visual ADO and MTS, using responsible for a major is 5.0 and SQL Server 6.5 with Laguna Hills, CA September 1997 to June 1998 and ActiveX user controls information systems using Costa Mesa, CA June 1997 to September 1997 for a large financial iframe migration project using ate consumer lending and anted OOA/OOD tools and ~elopment (MTS, ADO and ionalized ActiveX controls for application framework for this project. ;h, CA 1996 to June 1997 ensive medical practice management Windows NT that is currently marketed 0 and Access 95 utilizing object-oriented dical/dental appointment scheduling Access 95. Developed a version of for wizard creation in Visual Basic 4.0 ards to setup patients and insurance Visual Basic 4.0 that can manipulate 95 database. 8 Temporary Technical Services Proposal Part One City of Santa Ana, CA Senior Programmer/Analyst March 1994 to March 1996 • Created and enhanced payroll, invoicing and sales analysis applications for a temporary staffing company with annual revenues of $250M and 150 branch offices using Visual Basic, Access and Business Basic (working in a permanent, full-time position). • Project lead on the implementation of a "data bridge" application written in Visual Basic 4.0 which greatly streamlined the payroll process. • Produced the company's first EDI invoicing application (PC network- based). FHP Healthcare MIS Costa Mesa, CA Application Specialist, Project LeaderJune 1993 to March 1994 • Developed amainframe-based EDI purchasing application for this major managed care company. • Managed the successful implementation of a purchasing and materials management system for a large hospital. Tri-Cord Healthcare Information Systems Laguna Hills, CA Senior Systems Analyst Sept. 1990 to Nov. 1992 Project Manager Nov. 1992 to May 1993 • Wrote a hospital central scheduling/surgery system and a laboratory system for this vendor of turnkey hospital information systems. Education: University of California, Los Angeles BA, Economics Structured Programming and Systems Design UCLA Extension C Language Programming Irvine Valley College Visual Basic Programming I and II Saddleback College Submitted by SoftMaster, Inc ~~ Temporary Technical Services Proposal City of Santa Ana, CA Part One Sample Resume 3 -Business Analyst Leslie U. Consultant Profile SUMMARY OF SHILLS Experienced in Object Oriented Development and UML Experienced in n-tier Web application development Experienced in ClienUServer Development and Architecture Proficient in business analysis and systems design using UML and CASE tools in application development methodologies Progressively responsible experience in project leadership, relational database design and programming Education MBA Pepperdine University Bachelor of Arts, Psychology University of Southern California Technical Skills Languages & HTML, VB Script, Active Server Pages, Visual Basic 3.0 & 4.0, Technologies: Oracle Reports, SQL, PowerBuilder 4.0, COBOL, SAS Databases: SQL Server 7.0 & 6.0, Oracle 7, , Sybase System 1 Q DB2 Other Softwaze: MS Project, Word, Excel, PowerPoint, Visio Operating Systems: Windows 98, NT Workstation, UN[X, MVS UML/CASE Tools: Select Enterprise, ER/Win ,Oracle Designer 2000, , BP/Win Hardware: Compaq, Sequent, SUN, IBM 3090 Professional experience December 1998 -present First American Financial-SMS Analyst (independent contractor) Gathered business requirements from users captured them in use cases and business rules. Participated in `drill-downs' with developers to communicate requirements and design. Analyst for Document and Event Tracking functions. Project lead for Document Conversion. Supervised 5 person group to convert 200+ documents into application usable format for display using ASP-based Intranet. Developed ASP-based document viewers and search engine. Conducted Document Preparation training classes, produced training materials and PowerPoint presentation. March 1997 -December 98 Taco Bell Project Leader (independent contractor) Developed several asset development applications using VB, SQL Server, Access. Led 5-person team in rollout of clientlserver applications, hardwaze and systems training to 70+ users from across the country. Coordinated efforts of multiple IT groups. Part of a team to consolidate lease, financial and facility data from three companies information systems for Mazket Planning and Property Management. Required analysis of existing systems and processes for each company. Eliminated data integrity problems and improved performance by analyzing existing VB application and Crystal reports and rewriting using stored procedures. Developed Intranet using dynamic database queries against SQL Server database using ASP. Submitted by'SoftMaster, Inc 10 • i • Temporary Technical Services City of Santa Ana, CA Part One May 1995-March 1997 UNOCA Project Leader Performed business analysis and de replenishment system, which foreca routes. VB/Oracle system eliminate and run-outs. Led team to rewrite document mana Reports, Oracle Forms. Led four-person team through the d billing/payment system. This integr~ and interfaced duectly with Oracle . January 1995-May 1995 Sr. Technical Consultant Wrote complex Sybase stored proce company's vehicle price modeling a Created the physical data model for September 1989 -January 1995 Sr. Programmer/Analyst Performed analysis, design and cod physical SQL Server databases and Database Administrator for 10-20 s~ procedures, triggers and performed Analyzed corporate property tax sy: Coded COBOL/GIGS/DB2 properr May 1989 -September 1989 Programmer/Analyst January 1987-May 1989 Member Computer Sta,/f January 1985-January 1987 Programmer 76 Products Company red functional requirements for an automatic fuel demand and plotted ideal distribution and transportation need for dealers to place orders, reduced dealer inventory system for Health Environment and Safety using Oracle r phase of a Real Estate lease administration and VB/Oracle application replaced eight stand-alone systems A/P and G/L. :OR Information Technology and V isual Basic front-end for a major automotive large contact management application. UNOCAL ig of a division-wide expense tracking system. Designed the elped write a portion of the PowerBuilder front-end. gall to medium sized SQL Server databases. Wrote stored atabase tuning. em and captured functional requirements. management system for Real Estate group. Automobile Club of Southern California Hughes Aircrafl Company Singer Company, Librascope Submitted by SoftMaster, Inc ~ 11 Temporary Technical Services City of Santa Ana, CA Technical Specialties Identify the specific technical specialties placements SoftMaster Proposes to provide categories: • Application and Development • Business/Application/Project • Computer and Network Services While SoftMaster can provide a wide categories we have particular special Application and Development SoftMaster has a primary specialty in th databases on a variety of platforms, So' with a number of database systems incl Their skills include data modeling, phys implementation, and ongoing maintenai SoftMaster also specializes in custom application systems. Our consu systems with Microsoft tools including F Studio. We have expertise in object-oriE Rational Unified Process and UML. Ow Java-based web development includinc implement using the best language for Business/Application/Project Project Mana4ement SoftMaster also provides project mans have experience as project managers firms and have managed projects in b ranging in size from $500K to over $1 i Part One which your firm provides temporary to the city of Santa Ana in the following Services of technical personnel within these in the following areas: design and administration of large Master has consultants with expertise ling Oracle and Microsoft SOUServer. ~I database design, database i and development of web-based, n-tier :ants have significant experience building 3P, ASP.NET, Visual Basic, and Visual nted design and programming using consultants are also experienced in J2EE and EJB and can recommend and ach specific project. Services ~ment resources. These consultants all Major Corporation and/or Consulting custom and packaged applications Submitted by SoftMaster, Inc 12 Temporary Technical Services City of Santa Ana, CA Part One Computer and Network Services SoftMaster believes that a solid applical foundation. We provide highly skilled ne knowledge of the interrealtionship of ha in building a high performance, stable e i begins with a solid infrastructure irk and systems administrators with care, software, and other components ronment. Submitted by SoftMaster, Inc 13 Temporary Technical Services Pro City of Santa Ana, CA Part One Unique Qualifications The following are unique qualifications SoftMaster's ability to provide tempora specialties required by the City. Thoroughly Screened Consultants As a medium-sized consulting firm owns professionals, SoftMaster is able unique screened candidates. Each potential en senior technical consultants to ensure tl experience are up to our high standard; referred to us by word of mouth or have helps to ensure that candidates present qualifications on paper, but have real w~ engagement. a d experience which distinguish y employees for the various technical I and operated by technical ~ qualified to provide thoroughly doyee is interviewed by at least two rt their technical knowledge and In addition, most of our consultants are vorked with us on other projects. This d to our clients not only match the Id skills to result in a successful Technical Backup SoftMaster also provides technical ba consultants and principals are always provide high-level technical expertise needed. ~ to all of our consultants. Our senior ilable by pager and cell-phone to advice, as well as on-site support if Emergency Placements SoftMaster can also provide emergency placements on a 24 our basis for System, Database recovery, and other ritical situations. Cohesive Development Teams As primarily a consulting firm, most oft a consultants provided by SoftMaster have worked together on one or more p ojects and are proven performers in a team situation. This allows us to quickly assemble a group of consultants that will work well together and avoids the probl ms of personality conflicts and learning curve that are often experienced with pi cemeal temporary staffing. Government and Municipal SoftMaster has a strong presence in 1 business with municipalities, county g our consultants have experience in m building, billing systems, etc. government sector, having done ~rnment, and state universities. Many of ~ipal systems such as planning and Submitted by SoftMaster, Inc 14 Temporary Technical Services City of Santa Ana, CA Part One Category: Application and Deve Programmer-Visual Basic Number of emalovees /candidates Approximately 60-80 Applicable Skill Set • Visual Basic 6, VB.NET training, AS • VB Script, Java Script (both server s • Experienced in both Client/Server ai • Various methods of database acces • Numerous popular Active-X third-pa • Design and coding of Classes and i • Experience in SQL application codir Examples of Experience Profiles Most of the candidates provided by Sc level. Almost all have college degrees • Mid-level candidate typically have with at least 4+ in Visual Basic. • Senior level candidate typically hay years of Visual Basic experience N interaction, as well as application c consultants also have technical lea architectures, coding and naming ent Services ASP.NET J client side) Web-based development including ADO, OLEDB, ADO.NET i controls. of object-oriented techniques. and T/SQL stored procedures. Raster are at the mid-level to senior a related field. ween 5 and 8 years total experience 10+ years of total experience with 6-8 i strong skills in SQL and database sign experience. A Number of our experience developing system indards, and mentoring other programmers. Submitted by SoftMaster, Inc 15 Temporary Technical Services City of Santa Ana, CA Web Developer Number of emoloyees /candidates Approximately 10-15 Aaolicable Skill Set • Strong HTML, DHTML, CSS skills VB Script and Java Script client side • Experienced with Visual Interdev, Dre • Knowledgeable of browser-specific is • Graphics design and graphics arts sk Examples of Experience Profiles Web developers provided typically have are trained in both web design and the c design and development environments Dreamweaver, and Ultradev and are abl cohesive, manageable web site. Part One rcogramming skills amweaver /Ultradev etween 2 and 6 years experience and aphic arts. They are trained in web ch as FrontPage, Interdev, to use these environments to design a Submitted by SoftMaster, Inc 16 Temporary Technical Services City of Santa Ana, CA Lead Database Administrator SQL Number of emolovees /candidates Approximately 20-25 A~alicable Skill Set • Logical and Physical Data Modeling • Physical database design and imple • Development support (SQL design, • Backup and Recovery Strategies for • Ongoing maintenance tasks and prc issues.) • SQL Server 7, SQL Server 2000 • SQL Server T/SQL Stored Procedur • Experience in Installing and debugg • Skilled at optimizing and tuning SQL • System Administration of NT and W Part One various Case tools SQUServer ;edures (Sizing, performance, and other Triggers, and Functions SQL connectivity options ised applications X00 servers Examales of Experience Profiles SoftMaster DBA's typically have a mini um of 10 years total experience with 5-8 years experience as a DBA in addition formal training in database theory. Experience often includes logical and p ysical data modeling using various case tools such as ER/Win, S-Designer, and Designer 2000. All of our DBA's are skilled at database layouts for efficiency and eas strategies, and maintaining a database operation. They are also skilled in app ng physical data models, designing of maintenance, backup and recover n an ongoing basis for efficient ation and SQL tuning. Many of our DBA's also have significa NT and Win2000 environments and ar between system and database pertorn system administration experience in the knowledgeable on the interrelationship nce. Submitted by SoftMaster, Inc 17 Temporary Technical Services City of Santa Ana, CA Part One Database Administrator/ Number of emplovees /candidates Approximately 20-30 Applicable Skill Set Oracle Thoroughly trained in Oracle 7, Orac a 8, and Oracle 9i Experienced in planning, designing, nd implementing Oracle Servers Instances and databases in both NT and Unix environments • Install SOL"'Net/Net8 Clients and tr • Install and configure Oracle develo Oracle Application Server, Internet • Skilled in custom scripts and proce • Backup and Recovery Strategies (I Ability to design and implement coi • Ongoing maintenance tasks and pi segments, disk striping, and perfor • Experience using Developer 2000 Examples of Experience Profiles Most of the candidates provided by Sof with 5+ years experience in Oracle and industry. Almost all have college degree training in Oracle tools and technologie bleshoot connectivity issues r tools such as Oracle Forms server, le System, and Internet Directory res to perform repetitive DBA tasks t and Cold) ilex, role-based security strategies :edures (data files, tablespaces, rollback ance tuning) create forms and reports aster are at the mid-level to senior level 10+ years total experience in the in a related field as well as formal Our Oracle consultants typically have ~ or more of the Oracle suite of package etc.) as well as Oracle tools such as N perience installing and maintaining one applications (Financials, Manufacturing, 8, Designer/2000 and Developer/2000. Submitted by SoftMaster, Inc 18 Temporary Technical Services City of Santa Ana, CA Category: Business/Appl Project Manager (purchased Number of employees /candidates Approximately 15-20 Applicable Skill Set • Skilled at planning and organization • Experienced in developing RFP's, si software. • Able to negotiate with vendors and r • Defines and documents user require • Leads a project team and maintains vendors, I/S management, developr • Experienced with testing and defect Examples of Experience Profiles Project Managers provided by SoftMasl and have managed numerous projects resumes include stints as project mana~ as medium to large consulting firms. All user requirements and managing the to requirements have been met. Part One roject Consulting Services tools such as MS Project. ~g, and selecting packaged anage deliverables and schedules. munications between end-users, staff, and other constituents. ng and reporting. typically have 10+ years experience ~r $1 M in scope. These consultants' 's for Fortune 500 companies as well e skilled at defining and documenting ng process to ensure that these The packaged systems implementatic Oracle Financials, Oracle Manufacturi managed by these consultants include SCT/Banner, as well as PeopleSoft. Submitted by SoftMaster, Inc 19 Temporary Technical Services City of Santa Ana, CA Project Manager (Software Number of employees /candidates Approximately 15-20 Applicable Skill Set • Skilled at planning and organization • Experienced in developing RFP's, sc software. • Experience with management of the formal methodologies. • Defines and documents user require communication of these requiremen design methodologies and notations • Leads a project team and maintains vendors, I/S management, developn • Selects Staff and Manages develop • Experienced with testing and defect Examples of Experience Profiles Project Managers provided by SoftMas and have managed numerous projects resumes include stints as project mans as medium to large consulting firms. M experience before moving into manage All are skilled at defining and documer testing process to ensure that these re used various design and development best features of each to bear on a proi These managers have lead projects us including Visual Basic, ASP, C++, NT, hardware platforms. Part One tools such as MS Project. ig, and selecting packaged project life cycle using various gents, conduct reviews and ensure to all interested parties using accepted munications between end-users, staff, and other constituents. and reporting. typically have 8-10 years experience 'r $1 M in scope. These consultants' 's for Fortune 500 companies as well of them had significant technical ng user requirements and managing the uirements have been met. All have also iethodologies and are able to bring the ng a wide variety of technologies Windows 2000, and UNIX on a variety of Submitted by SoftMaster, Inc 20 Temporary Technical Services Propo al City of Santa Ana, CA Business Process Consultant Number of employees /candidates Approximately 5-10 Applicable Skill Set • Skilled at user interviewing and docu requirements. • Experienced Facilitator able to bring • Experienced with BPR tools and tecY Rational Rose. • Experienced with testing and defect I as Rational ClearQuest Examples of Experience Profiles Business Process consultants provided experience in large corporations, public Part One of business processes and I parties together. using tools such as BP/Win and and reporting using tools such SoftMaster typically have 6-10 years ities, or consulting firms. Submitted by SoftMaster, Inc 21 Temporary Technical Services Proposal Part One City of Santa Ana, CA Team Facilitation Consultant Number of employees /candidates SoftMaster does not currently have staff with these qualifications; however, we will conduct a search based on the City's job orders. Applicable Skill Set Not Applicable Examples of Experience Profiles Not Applicable Submitted by SoftMaster, Inc 22 Temporary Technical Services Propo al City of Santa Ana, CA Part One Category: Computer and N Network Engineer Number of emalovees /candidates Approximately 8-10 Applicable Skill Set • Experienced in popular networking Frontier, etc. • Skilled in configuring and troublesY interfacing with Telco's and ISP's. • Thoroughly versed in network prot~ • Experienced in hardware analysis, optimization Examples of Experience Profiles Network engineers provided by Softl supporting a large scale WAN/LAN i design, and optimization. Services ipment such as Cisco, Cabletron, WAN/LAN connections including such as TCP/IP and IPX ork sniffing and throughput :r usually have 8-10+ years experience ling router configuration, network Submitted by SoftMaster, Inc 23 Temporary Technical Services Propo al City of Santa Ana, CA LAN Specialist Number of employees /candidates Approximately 10-15 Applicable Skill Set • Experienced in maintaining alarge-: • Knowledgeable on various popular t maintaining solid, usable backups. • Skilled in NT and Win2000 systems • Able to setup domains and maintain • Knowledgeable of LAN security Part One Windows-based LAN p software and strategies for iinistration and performance tuning. groups and cross domain trusts Examples of Experience Profiles Most of the LAN specialists provided by SoftMaster have between 5 and 8 years of experience managing large corporate LANs and maintaining server farms supporting SQL, application, and file se ers. Submitted by SoftMaster, Inc 24 Temporary Technical Services Pro City of Santa Ana, CA Computer Operator Unisys V Series Number of employees /candidates SoftMaster does not currently have will conduct a search based on the Applicable Skill Set Not Applicable Examples of Experience Profiles Not Applicable Part One with these qualifications; however, we job orders. Submitted by SoftMaster, Inc ~ 25 Temporary Technical Services Propo al City of Santa Ana, CA Micro support technician Number of employees /candidates Approximately 10-15 Applicable Skill Set • Installation and configuration of Win. • NT/Server networking client configur • Distribute new software and resolve software. Examples of Experience Profiles The Technicians provided by SoftMastE in the field as well as formal training in Microsoft certifications such as MCSE. Part One 9x, NT, and Win200 based PC's setup, and troubleshooting icts with DLL's and existing typically have 2-7 years of experience C installation and support. Many hold Submitted by SoftMaster, Inc 26 Temporary Technical Services Proposal City of Santa Ana, CA Part One Client References Reference One Organization Name Mailing Address: Contact Name: Telephone Number: Orange County Superior Courts 700 Civic Center Dr. West Santa Ana, CA 92701 Nancy Hawkins, Court Technology Manager (714) 935-6262 Approximate Period during which services were provided: July 1996 through May 2001 Summary of temporary personnel placed with this reference: Type of Quanti Duration Personnel Placement 1 DBA 4 1 year + Placement 2 GUI Programmer 6 1 year + Placement 3 Micro Technician 1 6 months Submitted by SoftMaster, Inc 27 Temporary Technical Services Proposal Part One City of Santa Ana, CA Reference Two Organization Name: Mailing Address: Contact Name: Telephone Number: Verizon Wireless 15055 Sand Canyon Ave. Irvine, CA 92618 Carl Gelbart, DBA Manager (949)246-7461 Approximate Period during which services were provided: December 1998 through Present Summary of temporary personnel placed with this reference: Tyge of Quanti Duration Personnel Placement 1 SQL Programmer 4 1+ Year Placement 2 DataMart Analyst 2 18 Months Placement 3 DBA 3 18 Months Submitted by SoftMaster, Inc 28 Temporary Technical Services Proposal Part One City of Santa Ana, CA Reference Three Organization Name: Union Bank of California Mailing Address: 3151 E. Imperial Hwy Brea, CA Contact Name: Michael Davenport Telephone Number: (323) 278-6411 Approximate Period during which services were provided: through present Summary of temporary personnel placed with this reference: Tyae of Quanti Personnel Placement 1 SQL Programmer 1 Placement 2 DataMart Analyst 1 Placement 3 August 2001 Duration 6+ Months 6+ Months Submitted by SoftMaster, Inc 29 Appendix D Price Proposal Proposal for Temporary Technical Contract Service Personnel And Consulting Services For the City of Santa Ana California November 26, 2001 Prepared By SoftMaster SoftMaster, Inc. 20640 Oak Crest Dr. Diamond Bar, CA 91765 www.softmaster.com • Price Proposal Name of proposing firm: SoftMaster, Inc. Indicate which of the four technical specialty services for: check ifproposing Category X Applications & X X Computer & C~ the Proposer is proposing to provide Services Consulting Services Services Services Submitted by SoftMaster, Inc ~~ If proposing services for the Applications ~{ Development Services category, complete the following: Identify the proposed percentage "mark~p" over the base hourly salary paid to the Proposer 's employee while on assignm nt with the City {ref. section 2.a.a}. Base hourly salary 30°/a markup For each of the benchmark job assignm nts under the Applications & Development Services category as listed in Table 2.4 1, provide the Proposer's hourly customer billing rate or low/high billing rate range and an other related charges {ref. Section 2.4.b}. hourly billing rate hourly billing rate range other related charges (low/high) {Input to either co umn is acceptable) Programmer -Visual - $60 - $95 None Basic Web Developer - $50 - $75 None Lead Database - $80-$115 None Administrator, SQL Database Administrator/ - $80 - $115 None Programmer, Oracle Payrolling Given the situation that a candidate tempor ry employee is identified and recruited by the City and is not a resource of the Vendor (circumstan es typically know in the industry as 'payrolling') {ref. Section 2.4.c}, provide: Pa rolling percentage markup Other related charges 12% None Submitted by SottMaster, Inc If proposing services for the Business/Application/Project Consulting Services category, complete the following: Identify the proposed percentage "markup" over the base hourly salary paid to the Proposer's employee while on assignment with the City {ref. section 2.a.a}. Base hourly salary + 30% markup For each of the benchmark job assignments under the Business/Application/Project Consulting Services category as listed in Table 2.4.1, provide the Proposer's hourly customer billing rate or low/high billing rate range and any other related charges {ref. Section 2.4.b}. hourly billing rate hourly billing rate range other related charges (low/high) (Input to either column is acceptable) Project Management - $105 - $125 None Consultant (for purchased package application project) Project Management - $105 - $125 None Consultant (for software development project) Business Process - $65 - $85 None Consultant Team Facilitation - $65 - $85 None Consultant Payrolling Given the situation that a candidate temporary employee is identified and recruited by the City and is not a resource of the Vendor (circumstances typically know in the industry as'payrolling') {ref. Section 2.4.c}, provide: Payrolling percentage markup Other related charges 12% None Submitted by SoftMaster, Inc 3 If proposing services for the following: NOT APPLICABLE - WE ARE NOT Identify the proposed percentage Proposer's employee while on as Base hourly salary n u Services category, complete the SERVICES FOR THIS CATEGORY over the base hourly salary paid to the with the Clty {ref. Section 2.4.a}. N/A markup For each of the benchmark job assignm nts under the Telecommunications Services category as listed in Table 2.4.1, provide the Proposer's hourly customer billing rate or low/high billing rate range and any other elated charges {ref. section z.a.b}. Telephone installer for NEC NEAX2400 PBX hourly billing rate (Input to eith N/A N/A hourly billing rate range (low/high) is acceptable) other related charges N/A Centigram Voice System Programmer N/A Cabling Installer I N/A I N/A N/A Payrolling Given the situation that a candidate is not a resource of the Vendor (circ Section 2.4.c}, provide: employee is identified and recruited by the City and typically know in the industry as'payrolling') {ref. percentage markup I other related charges N/A N/A Submitted by SoftMaster, Inc 4 If proposing services for the Computer & following: Identify the proposed percentage "ma Proposer's employee while on assigm Services category, complete the over the base hourly salary paid to the with the City {ret. section 2.a.a}. Base houdy salary 27.5% markup For each of the benchmark job assignm nts under the Computer & Networking Services category as listed in Table 2.4. 1, provide the Proposer's hourly customer billing rate or low/high billing rate range and an other related charges {ref. section 2.a.b}. houdy billing rate hourly billing rate range other related charges (low/high) {Input to either col mn is acceptable) Network Engineer _ $65 - 95 None (TCP/IP, IPX, Ethernet) Local Area Network _ $50-80 None (LAN) Specialist- Microsoft Windows NT/2000 Domains Computer System _ $45 - $65 None Engineer, Unisys V- series Mainframe Micro Support _ $45 - $65 None Technician Payrolling Given the situation that a candidate tempora employee is identified and recruited by the City and is not a resource of the Vendor (circumstanc s typically know in the industry as 'payrolling') {ref. Section 2.4.c}, provide: Pa rolling percentage markup other related charges 12% None Submitted by SoftMaster, Inc 5 EXHIBIT C ADDITIONAL INSURED ENDORSEMENT FOR COMMERCIAL GENERAL LIABILITY POLICY Insurance Company This endorsement modifies such insurance as is afforded by the provisions of Policy relating to the following: 1. The City of Santa Ana, 20 Civic Center Plaza, Santa Ana, California 92702; its officers, employees, agents, volunteers and representatives are named as additional insureds ("additional insureds") with regard to liability and defense of suits arising from the operations and uses performed by or on behalf of the named insured. 2. With respect to claims arising out of the operations and uses performed by or on behalf of the named insured, such insurance as is afforded by this policy is primary and is not additional to or contributing with any other insurance carried by or for the benefit of the additional insureds. 3. This insurance applies separately to each insured against whom claim is made or suit is brought except with respect to the company's limits of liability. The inclusion of any person or organization as an insured shall not affect any right which such person or organization would have as a claimant if not so included. 4. With respect to the additional insureds, this insurance shall not be cancelled, or materially reduced in coverage or limits except after thirty (30) days written notice has been given to the City of Santa Ana, 20 Civic Center Plaza, Santa Ana, California 92702. (Completion of the following, including countersignature, is required to make this endorsement effective.) Effective Policy # Issued to this endorsement form as a part of Named Insured Countersigned by Authorized Representative EXH1g~, y Oec-.30-03 C14: lOP rNmT ,. „ ,. -...~--. P_02 pATE IYMmDn'YYYI 12/24/2003 RD„ CERTIFICAT.._ OF LIABILITY INSURAN q naaranca THIS CERTIFICATE IS I$SUI 196 gK}aolegy Drivo, 9ni to 8 ONLY AND CONFERS NO Isvino, CA 92618 HOLDER. THIS CERTIFICAI ALTER THE COVERAGE AF 'I 9555 (949) 75. - INSURERS AFFORDING COVERAGE INSURED 90ftmaal:er, Inc. cenry. then 2D64O Oak CraaL Drivo ,/ A- JQ~-a~'/ /1 01. ,¢-~pv7. - :Z! 3 A_~~ (~ ~(Q fE MSURER>~ aertfar4 INSURER R~nited States Lability InauraTCe - --.. .- __ INSURER C. _ _ . _. - Dlamond Sar, G 91765 INSURER O' _..__.... ~.._. -- COVERAGES NAIL N .~nlun THE POLIGGS OF INSL RANCC LIS!fD BEIOW HAVE BEEN IBSUED TO THE INSURED NAMtu ABV VC run Inc .vu... ~~~~. •• •••..~.-..•-.- °- ~ -~° ~ ~-~ - - ~- ~ C I N UCH ANrREQUIRE ONDITIONSO SUBJECf TO ALL THEWERMS?E%CLUS ONS AND IN S DESCRIBED HERE I T DE B THE POLICIES IN.fURANCEAFOR TNE Mar PERTAIN ` , POLICIES. AGGREGATE LIMITS SHOWN MAY NAVE BEEN REDUCED BY PMP GuIMS. _ _ .._. . .-... .. -- POL EFTE[TIY! POIICY ENPMILTNNI ,NMR .~. ..-.-. POLICY NUMBER T LWRB EACH OCCURRENCE E1f000, OOO GENERAL LUUSI lY U~f&UTY 34 SBA 1079097 12/24/2003 MERCLN GENFRA }' GOM 12/26/20D4 mEMI3~aoa MIR.D ). .. ... S v I - .. J CWM!i MADF'n, OCCUR MEOFYr'fA^Y ~e p.A?Itl- f1D, DOD .. PERSONALS MV WJIIRV S - -- ....------. 2,000;000 GENERAlAO!:RFGAfE 3 - ' GENT AOONEd.TE LIMR Mf<IF:S Pf H~ PRODUCTS COMPfOP 0.GG S I POLICY I~ PRl>- N Ld' NROMO&LE MIJM-ITV COMFINFU SINGL[LWR ES, OOO,OOO ~, ANY AUTO (EYY+MFMI - . ALL OWNED AUT(1H RO[NLV IN.IURv S ' 9CNEDUIFU All U)S leer PPrxnn) - .... A HIRED AUi~6 E4 SBA ICW9D97 12/24/2003 22/24/2004 ROOIIYIN.IIIHY S A NOwONTlIAAUTOS 34 SBA K979097 12/24/2003 12/24/2004 (PEremeentl --, __-_-._ --.. PRGPFN IV DAMAGE F IPr PraEttX7 I OARAOE LIABLITY ? t.' ~ ~ , _. ~:, f ._ AuiO ONLY CA ACCIDENT S -..... I ANY AIDO I ,. I -~. OTHERTNAN Ff ACC S - AUTO ONLY, AIiO S I EI(CENa1MERELLA LIABLITY ^`°`~ ~ ~! _. ~ `E+ EAGH (J[,fiIIRRFN(.E E <>Gt%I1N i CLnIM6 MADE L tl i _.. _... AIX:RECATF, .,- .., -... $ S I DEDUCTIB:1 _ _ _ i RETEMNJIJ 5 i _ WORIffRi COMPENSATION AND i I .~,1pNYUMITfi ER EYPIDYERC LIWLRY EL EACH ACCIDENT 3 ANY PRUPRIETOWPAFTNEfUE%fl:U~lpE OFTMEPIMEMBER E%C LUDEM E.L. DISLASC EA [M-LOVEE S HYw.4AEe'aE UnUPf .-_ .. _____ ......... . SPECV0. PROVEI P~lax _ E.L. OSEASE-POIICr LIMrt F B OTHER PTO BaMicnal 001745 12 24 2003 12 24 2004 Par Claim 51,000,000 Liability 1NUbject to Aggraqnte 51,000,000 $5,000 dadlsotible Ratrc Aat4+ 12/24/199e pESgHp1~(~OF OpERE7gNg1 LOCATIDNS)VENN:~~g~~~CLU3 gApp~BY ENDpp~gYERTf SPlOAL PAr1WEE1N6 CartllSCaG B1040aF nBmeO as llddit3on~a1 IaauYOO xS Cll raBPBOC to thB Oparati-On0 Of tllq 1Eauad ~Inaured with ra.apoct to the Ooaeral Liability. Per attaeho8 fora SS 04 49 OS 93 i CERTIFICAT[ NOLG[R CANCELLATION 7'M Cily of Baata Ana, i[e eftieers, egente BHOULO ANV OF TNF ABOVE OEBGRMEP PDLN:nis eE CAxaFLLEb 9EFORL THE E%PIM1NlN 3D WTE THEREOF, TIIE aSUNG N6uRER WILL ENOCAVOR TO NAL ,,,,_-_ DAYS WRITTEN V W vC1 UntNia xOTK4 Tt1 THE CERTIFICIIE NOIDER NAMLD TO THE LER, BUT FALURE TO DO 90 9NALL 20 Cia1 a Cenral Plara IMPOBE NO OBLIOATx)N OR LUBNITV OF AM' %IxP UPON THE RxR1RER, rts AOExIE OR Beata ).na, Ce 92701 RFPRESENTADVEB. 1 O AT AGORD 2B (2007/0S) - / / ®ACORD CORPORATION 1980 Dec-.~O-03 C14: lOP THIS ENDORSEMENT CHANGES THE POLICY. PLEASE READ IT CAREFULLY, ADDITIONAL INSURED -DESIGNATED PERSON OR ORGANIZATION This endorsement modifies insurance provided under the following: BUSINESS LIABILITY COVERAGE FORM C. 4Vho is .an insured in the BUSINESS LIABILITY COVERAGE FORM is amended to include as an insured the parson or organization shown in the Declarations but only with respect to Ileblllty arising out of thEi operation of the named Insured. P_03 For losses covered under the BUSINESS LIABILITY COVERAGE of thls policy this insurance is primadly to other valid and collective insurance which is available to the person or organization shown in the Declarations as an Additional Insured. Additional Insured City of Sianta Ana, Its officere, afflllates voluntatns, employeaa and agenEs 20 Civic Cantor Santa Ana, Ca 92701 ..... .. ... .. ' . c`!. C/~x~~~~-c~ ~"G~ -sC/-Z ... l~ _..._..__... Form SSW !8 QS 93 Printed in U.S.A. (NS) Copyright, Hartford Fire Insurance Company, 1993 CERTIFICI~E OF LIABI AGO~'D LITY INSU~INCE D ' .a 2/21/2003 PROOUCeR The Master Insurance Agency, InC. THIS CERTIFICATE IS ISSUED AS A MATTER OF INFORMATION 18053 VALLEY BLVD ONLY AND CONFERS NO RIGHTS UPON THE CERTIFICATE HOLDER. THIS CERTIFICATE DOES NOT AMEND, EXTEND OR ALTER THE COVERAGE AFFORDED BY THE POLICIES BELOW. CITY OF INDUSTRY CA 91744 INSURERS AFFORDING COVERAGE (626) 854-9541 INSURED INSURER A: Everest National Insurance Compan SOFTMASTER INC. INSURERe 20640 OAK CREST DR. INSURER c _ DIAMOND BAR, CA 91765 __ INSURER D INSURER E: COVERAGES THE POLICIES OF INSURANCE LISTED BELOW HAVE BEEN ISSUED TO THE INSU ED NAMED ABOVE FOR THE POLICY PERIOD INDICATED. NOTWITHSTANDING ANY REQUIREMENT, TERM OR CONDITION OF ANY CONTRACT OR OTHER DOCU ENT WITH RESPECT TO WHICH THIS CERTIFICATE MAY BE ISSUED OR MAY PERTAIN, THE INSURANCE AFFORDED BY THE POLICIES DESCRIBED HEREI IS SUBJECT TO ALL THE TERMS, EXCLUSIONS AND CONDITIONS OF SUCH POLICIES. AGGREGATE LIMITS SHOWN MAY HAVE BEEN REDUCED BY PAID CLAI S. INSR LTR TYPE OF INSURANCE POLICY NUMBER P LICY EFFECTIVE pTE (MMIDD/YV) POLICY EXPIRATION DATE (MM/OOIYYI LIMITS GENERAL LIABILITY EACH OCCURRENCE $ COMMERCIAL GENERAL LIABILITY ~ FIRE DAMAGE (Any one fre) $ CLAIMS MADE ~ OCCUR I MED EXP (Anyone person) ~ $ I PERSONAL 8 AOV INJURY $ GENERAL AGGREGATE $ GEN'L AGGREGATE LIMIT APPLIES PER'. PRODUCTS ~ COMPIOP AGG $ POLICY ~ PRO ^ LOC JECT AUTOMOBILE LIABILITY COMBINED SINGLE LIMIT $ ANY AUTO (Ea accident) ALL OWNED AUTOS BODILY INJURY $ SCHEDULED AUTOS (Per person) HIRED AUTOB BODILY INJURY $ NON-OWNED AUTOS (Per accident) { k I C>R i~ ~ r PROPERTY DAMAGE 13~ ~• I-~ ~ \ ` v' k _ . . (Per accident) $ . , i GA RAGE LIABILITY p AUTO ONLY-EA ACCIDENT $ ANV AUTO ~ ~ I I ., I ~/.~ '.. .u-». OTHER THAN EA ACC $ U~ ,, tl II">I'~ AUTO ONLY'. AGG $ EXCESS LIABILITY ~ 5~ I p_ EACH OCCURRENCE $ OCCUR ~ CLAIMS MADE AGGREGATE $ DEDUCTIBLE $ RETENTION $ $ WORKERS COMPENSATION AND X WC STATU- OTH- TORYLIMITS ER EMPLOYERS' LIABILITY i CH ACCIDENT E L EP ~ $ 1 000 000 A 3900037744021 1012712003 10/27/2004 . . . , , E.L. DISEASE-EA EMPLOYEE $ 1,000,000 DEL. DISEASE-POLICY LIMIT $ 1,000,000 OTHER DES CRIPTION OF OPERATIONSILOCATIONSN EHICLESIEXCLUSIONS ADDED BV ENDORSEME N /SPECIAL PROVISIO NS SU BJECT TO POLICY TERM S, CONDITIONS AND EXCLUS I NS, INSUR ED FOR THE LOCATION AT: 251 2 CHAMBERS RD., TU STIN, CA 92780 *30 DAYS NOTICE SHOULD T HE POLICY CANCEL FOR N O -PAYMENT CERTIFICATE HOLDER ADDITIONAL INSURED; INSURER LETTER: CANCELLATION SHOULD ANV OF THE ABOVE DESCRIBED POLICIES BE CANCELLED BEFORE THE E%PIRATI01 CITY OF SANTA ANA DATE THEREOF, THE ISSUING INSURER WILL ENDEAVOR TO MAIL 3O DAYS WRITTEN ITS OFFICERS, AGENTS AND EMPLOYEES NOTICE TO THE CERTIFICATE HOLDER NAMED TO THE LEFT, BUT FAILURE TO DO SO SHALL 20 CIVIC CENTER PLAZA IMPOSE NO OBLIGATION OR LIABILITY OF ANY KIND UPON THE INSURER, ITB AGENTS OR P.O. BOX 1988-M12 REPRESENTATIVES. '~/t~ ~j~ SANTA ANA CA 9270.1 AUTHORIZED REPREBENTATIVE ////~ ' W ACORD 25-5 (7/97) ©ACORD CORPORATION 1988 lM: LPW v1.9.8 on 2/21/03 - 15'.48 by UserName LP: LPW 1.9.8 on 2/21103 - 15.48 by UserName PF v1.0.1 FROM :90FTMFISTER,INC. FAX N0. :9095984599 Dec. 13 2006 03:49PM P:L ~~'~dry CERTIFICATE O~ LIABILITY-INSURANCE ""TE ~4~21. 2006 j'110DUCkR TH18 CERTIFICATE IS ISSIiEtr AS A MATTER OF INFORMIATION 33'UCKEIY & COMPANY/PHS oNLr AND coNFERS No RIGHTS UPON THE cERTIF"ICA'fE HOLDER. THIS CERTIFICATE DOES NOT AMEND, EXTEhIU oR 539645 P: (866)467-8730 F: (877)538^8526 A4TEHTHECOVERAGEAFFORDEDBYTHwvPULICIE~IBj;LOW. PO BOX 29611 -- ' CHARLOTTE NC 28229 INSURERS AFFORDING COVERAGE -~w.._.........._-__..__..~_...... ..........._._...__-___-_ _`._............___-. __... .._.._ INpuREp INpURF.'H A:Hartford Caf31-Ta~.ty Zn8 CO INSUHEH HI ~ _---~~----~~~-- CB A SOCIATES LLC & SOFTMASTER, INC INSURER C, 20640 E. OAK CREST AR. INSUPER D: DIAMONA ,BAR CA 91765 INSUnwE: COVERAGES ~ _~_...~ atnr neuumr.Merv I, I FNM Oli CONDITION OF ANY CONTRACT OR OTHER DOCUMENT WRH RESPECT TO WHICH MAV PERTAIN, THE INSURANCE. AFFORDF,D RY THE POLICIES DESCRIBED HEREIN IS 5USJECi TO qLL THE TERMS, POLICIES, AGGREGATE LIMEI'S SFIOWN MAY NAVE BEEN REDUCED UY PAID CLAIMS. I SM POLICV NUMpkq POLICY EFFPICTIY POLICY EXPIRATION ~..~--..,____TYPE OP INRVRANCC ..... ..)„....__.._,__._..__-._.__-._.___~. PATe~fFq/i,noml .I oAie lh1m DD YY GENESAL L14NLITY ~ I . A CO_MM[EICIALGENEAALLIAOIDTY 84 SBA B~C4625 07/01/06 07/01/07 ~I CLAIMS MADE U OCCUR L % ~lu:ainess Liab -' --'---....--'------- L ~GEN'L AGGIiEGAIE LIMIT APPLIES PCA: r °Ir,ATE MAV 8E Is:;ur:D oR IS AND WNDITIOIVS OP SUCK uMlrs _ _ _ IENDE a2, q00, 000 L__...-----. . IAI'ry Ollb IIrFI ~..~ Q 0 , p 0 (1 one pereonl L°~:O ,.OOO __ .avINJURY c'l, QUO, 000 recA tE e4, (IUD, 000 OMPfOP AGO `64 , () D O, 0 0 0 AUTOMOEILR LIApN.I'IY COMEINEV 91NOLE LIMIT i A ~' aNYq~.,lTp 84 SSA 5X4625 07/01/06 07/p1/07 IEee^nld^^N ALL OWNED AUT09 epaLYINJURv 6CHF.151.IRED AUTOS IPer PnrWnl ~. X HINED AUTOS BODII V INJURY i X NON-OWNED AUf09 IPer x;CR1e1111 --- PROPERTY DAMAGE IPer ecciden0 MRAOI! UAEIUYY I gL170 ONLY -'EA ACCIOEI AN'Y AU10 OTHER THAN _ ~J ____ IAUYO ONI Y: A EXClE6 LIA{NLIYY _ ~ '~' OCCUR U CLAIMS MADE , LCH UCUURHF.NFE APP~O /L O TLS 1(i OitTVl I AGGNEGATe _. ~^ _ I-- DeoucTrel.e _ ~) w / „/ I WORSEPoB EXIMPENPATWN AND EMPLOYEpµ• LUI pINTY Ci[y F..L.. e1., 000, 000 E 8 a n _._.... _...._ .. ..._._..__........ _....__r__ .. .. I .. .I . ......... ........__...L._ .___._.. _.__ DESCRIPYIOx nF oPERA'11DrypIlOFAT10Np/VEHIFLPpIRXCLOppNR APDkP pY pNPpRPEMp4T/pPFF1A1. PRpVIpIpNp Those usual to the Insuredis Operations, Coverage is rimary & non-contributory per the ]business Liability Coverage Form 550008 attaC,h.e::d t0 this policy^ The City of Santa Ana, its officers, ems gents and ryalunt:eers are Additional znsureds per the Business Liability Coverage ForrR The City o~ Santa Ana, Tts Officers, ~- Employees, Agents-and Volunteers 20 Civic Center Plaza Santa Ana, CA 92701 ACORD 2E>-f: (7/871 .. ~. ._.._. SHOULD ANV OF THE ABOVE DESCRIBED POI-ICIES BE'CANCc'LLEO BEFORE THE ~xPIRAT1nN PATE. THEREOF. TH F. ~ISSUINr, INRURFR WB I r-Nrn=AVi1Ft TO MAn. 30 DAYS WFlITTEN NOTICE (10 DAYS FOR NON-PAYMENTI TO THE: CERTIFICATE 101,bk:H NAML-U 'Tq 'fPlfi LEFI, UU f MAII-UI'YE 'f0 DO SO SHALL IMI'GSE NO ]BUGATION OR LIARILITV OF ANY KING UPON TPIE INSURER. I'f5 ~t~c7FNYS UR 9EPRESEN7ATIVES. A ORI D A ~ TI rC.r~..- n ACORD CURPOR1i,TION 1888 FROM I~ F ~ r~ 1 i I ( ROI I TI C IPT~MASTER,INC. FAX N0. :9095984599 "-1I3-2006 14:49 .: THE'MASTER INSUXZIU7CE ' ,L~.TM ~~I'ttIFI;CAt~ d~ LIA~I LIT'Y '•R HE AAAST~R INSUItANCB AG NCY) INC. ' ' TW19 I ~8D53 E VA4LEY BLVD ; oNLY rybLDE ITY OF N ` ' A078H DUSTRY I GA 8 744 __~ej 894-841 I i dAAS ' M6URERk TER INC. . Od1K CREST Da ! ' ' InrwRRRa . )Nq BAR, CA 917x6 N$UAER p S ~x . , IN UR o '.L . ' I I INBUneI'e e' 6x3 Dec. 13 2006 83:49PM P2 13643 P.Olitl1 31.1RAAICF I DATE p~urOppyy) INSURERS AFFORDING CGVERAQE! NA ONAL LI _ ILITY Alyp FIB INS p..r: uPI ~~ PeLUVr rwvp,MeeN ItlSU6D TO THE IN9OREp NAMED AeOV@ FOR THE POLICY PERIpO INDIOATED, NOTINITHw iANDIN6 AWV R6C IREME7 R IT, TE M OR CONOIriCN by ANY CONTRACT DR OTHGk DOCUMENT WITH Rk$PiOT TA WMIGM Tryl$ CEIRTIF1CATE AM'V QE 18:yy~D OR MAY. PERTAM. Try! IN$URgNOE gFFDRCEC EEV TNE. POLICI!® DQ$CR~D HFR21N M NUBJQpT TO ALL THE TERAA$. RkCLU$IONB AND CONIiITa)H$ uP SUpH POL(L;tES.RGGREGATE LIMITS SHOWN NIAY NAVE B€E01 REDttCED $V FA~CLAIM$. I ~TYPY OP INEVRAxb9 I rOLR1Y NUIOBtlO' I ~ ...'"`•.." '- UMITIO pRI~EIR4L LIANRITY .: ' • ' ;' " ~ EACH pppURNENCE 0 '--•...~~ ~ I L CNMERCML GENERAL DABBITY .~ GIAIMB MAUB ~ ' I i ~ ~ ~ ~ ' I ~ PIRB DAMA(1l N1Ay dAAlU11 P ~~~-~ ~- ----'- - pGGUR. ~ ~ i ~ i ~ I I'MED EXP _ an0 PAfaoil 3 .i . ~ it ' ~ PRROONAL &ADV INJURY ~_' T^ _ i .~ ~ ~ , = .__ '-+_.I----..._..._..'..:._._.__.. !' ' I ~ GENRULA$dRQOATA -_._- 9 G.IdLAgpRB{sATCPLNBTABPLIFBPRRi ' ! ' I i ' PRGDDCTS-CGMP/OP AGG S ..-...___ ~ AUi'oBOeun ~uloalrr _._._ ~ _ _--- "1 N/YAUTp i' ' ' i ~ j' ppMNNE!D rINGLO LIMIT O M t 9 ~~ ~ PM BD i I IAA OVlNED AUTOS I ~ ~ ~ ~ ~ ~ ._.,~_....., ' srrieouLeoaurw I.. ~ ~ : I ~ IOpDILY INJURY PtMparwn) ~ 0 ~ ~ ' ..__. ~ NIROD ANTOO : I ......~.. , T i NDN-GWNED AUT06 ~ ~ ' I BODILY ~IAY 8 ° ~ ,.....~' . ~ .. V .-~ ; .: ii 1.. ~ . ~ Ihiwo0l0~emAAMgDQ s ~AYL4(iNIL1ABILl1'Y :. I I ~ ~ ~ I ~ ~ I .~ I AUTD ONLY•EA ACGI~ENT I _.-'"~"".• .4~ ._...., ANYjAUfO i ~ 'II i. .f ii i i I I, ~ I ~ p HWggp T1Ip LEA AGQ RUTCI pNLYN -_._-_ q i I . nBD s ~iA FBNO IIILITY : I 1 I. .I ~ °' 'I EACHDCGURRBNCL 0 .~_....,„„^_ Dfg1R L.~ C[AIMS MADE ' i ~ I ~ ApOREGRTE ~. 0 _. ~ I _.~_. 8 J pEDI IB L ~ GT ' I ~ -...~.. •'~• I ~ ~ ~~ ~ i, it ~ ~ 0 ~ WDICABiIk DOMPIWIIATlgNgND !~ . ,~ ~ WC •- _ •~'•••. eMPLDY0n3'LlarArrr ~ K( ' A olad¢aooay~os1 ;oJZrizpoe I horernaar .[ACNACCIDHNT g "~'~~-iyDDOao -._ ,.~. i ~ I~ y 6~L. DIB~AOE-EAEA~PLG'/EBS . 'IIaDD,~ya _ EL. bI0EA0E ,PDLICV LIMT 0 ~ 1 19 D Daa ' [ Q I . ~ OYHeN ~ i I _ _ _ . ~ ~ ~ • ~ ~ DE9CRN*lpR OPERATIONe1WDATiDNI1MFNIFLEWIO(CL(INQNa ADD9D 0Y BID0RBN,1NNTllPWML PRDVIBIDNR! """"~..._ SUBJI;iC'I~TO POLIC~f TERMS, CONOITICrN9 AND EXCLU310NS,'INSUaEIJ Ft~R T!'IE LOCATION AT: S3P~1'EaS CANYON ,I Iav~11J4~:„ rP ®xsas ' "30 D~lYS;NOTICE g~IOULD tHE pOLICr CANCEL FOR NONPAYMENT ~ ' . CRRTI IUA7EHDti11kR ADDrrmNaLhNSUREd~MSUNEllLO7YOR:.__ - ,CANCEI.LATIOk-' _._..-- _ I ~ SNONLDANYOFTNEANOVEDBB01110E01 rDLIPI~. BECANGELLED BETOP.EnaE1!);PIAATION ' CITY h,~F SANTA ANA `y.~, aA+'e YN~R.er, TfIL IaeDIND IIOtURFR NeLL BNDEAVDA YO MAIL ~Q )Ig1~ll ,ryWTTpN IFSO~IF1(~ERS,AGE~YTS~IGS~IN~L(~T~pyJ~~/ FORM,NOTICETDTNHCfiRTMICp]ENpLOSRNAMEDTOTNELEFr,BDTFARURB'YL+pI)800lIALL ~G OIWIC djGNTER PLAZA IMPDSF'NO oquOATON OR LIADILIaY Ow ANV wNU JPtNJ TNR INUURCn, Ira .u:vxNre ~P P.O. SIaX~1988,M7Z ; I : Re%tgBtNrn*IVYe; SANT!AIA7jA ~_ I ~ ADTNDRQBDRBP CNTATRAt ~.+~ .'~ AOORG 25.3 (7787) ~ ~ A55istaat City Atto1'riey ~ ~ ®A ORD CORPDRA`+:aN 1888 .LMaI"vV Vl:a nen f3lltAfA•1SIY ey Ueereellp , LP; LPW v1,B.8 aU 1RI1 SIB!-t9MP lry UserNeme: Pr VLGd ;. ~ xo~rxra ,>.oi