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HomeMy WebLinkAbout25B - SUPPORT/SERVICE NETWORK CITY COUNCIL MEETING DATE: ~ ~ REQUEST FOR COUNCIL ACTION CLERK OF COUNCIL USE ONLY: JANUARY 18, 2005 TITLE: APPROVED 0 As Recommended 0 As Amended 0 Ordinance on 1st Reading 0 Ordinance on 2nd Reading 0 Implementing Resolution 0 Set Public Hearing For AGREEMENT WITH FLUKE NETWORK, INC. FOR TECHNICAL SUPPORT AND SERVICE OF COMPUTER NETWORK TEST EQUIPMENT ~J.¥ f2ß ' I/Ila¿~ CITY MANAGER CONTINUED TO FILE NUMBER RECOMMENDED ACTION Direct the City Attorney to prepare and authorize the City Manager and the Clerk of the Council to execute an agreement with Fluke Networks, Inc. for support and service of the City's computer network test equipment through January 5, 2006 in an amount not to exceed $17,400. DISCUSSION The City's computer network system consists of approximately 2,200 hardware devices and other network equipment including leased data circuits, fiber optic cables, wireless laser optical links, and miles of copper wiring. To ensure the effective and uninterrupted operation of this complex technical environment, the City employs sophisticated monitoring and troubleshooting equipment from Fluke Networks, Inc. Fluke Networks, Inc. test equipment is utilized to monitor the City's computer network system to quickly isolate and identify system malfunctions. Use of the Fluke equipment has significantly reduced downtime and has ensured high reliability and secure connectivity for computer end-users. Approval of this proposed agreement will provide the Information Services Division with 24 hour/seven day priority phone support, upgrades to embedded software, calibration/performance verification, and exchange or repair service. FISCAL IMPACT Funds are available in the Technology Plan, account (no. 109-700-6291). Other Contractual Services ~N'i~\~r",\ .~ Francisco Gutierrez fJ Executive Director Finance & Management Services Agency 258-1 258-2