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HomeMy WebLinkAboutOVERLAND, PACIFIC & CUTLER 2 ',. '..:; . City ot Santa Ana Clerk of the Council AGREEMENT TERMINATION Please complete this form when the attached agreement is no longer in effect,1'rn't ~4&Y 121M - Return form to the Clerk of the Council Office (M-30). LUJv I.H It 9: 40 Call 647-5237 if you have any questions. CITY, "\~. ==========================================================~~~~=======R~~t~============ The agreement with Overland, Pacific & Cutler, Inc. (Previously Overland Resources) No. A-2001-029 was completed on 4/30/02 and final payment has been made. ~ Department: Design Engineering - ROW Phone/Ext. : Signature: 5067 - Kent Jorgensen/Cindy Gomez ~~ Date: 4/29/08 Revised 07-23-07 '. " ~ '. ),iU ~~. 't ~L. . A-2001-0 29 . ~T , .l . " '. ,":J (, . fU/1' " v' CONSULTANT AGREEMENT fj THIS AGREEMENT, made and entered into this )",J., day of uJlIJdJ~ ,2001 by and between Pacific Relocation Consultants, a California corporation (hereinafter' onsultant"), and the City of Santa Ana, a charter city and municipal corporation organized and existing under the Constitution and laws of the State of California (hereinafter "City"). RECITALS A. The City desires to retain a consultant having special skill and knowledge in the field of real estate relocation services, loss of goodwill valuation, building demolition, property management and asbestos testing, abatement and removal. B, Consultant represents that Consultant is able and willing to provide such services to the City. C. In undertaking the performance of this Agreement, Consultant represents that it is knowledgeable in its field and that any services performed by Consultant under this Agreement will be performed in compliance with such standards as may reasonably be expected from a professional consulting firm in the field. NOW THEREFORE, in consideration of the mutual and respective promises, and subject to the terms and conditions hereinafter set forth, the parties agree as follows: 1. SCOPE OF SERVICES Consultant shall perform those services as set forth in Exhibit A to this Agreement. 2. COMPENSATION a. City agrees to pay, and Consultant agrees to accept as total payment for its services, the rates and charges identified in Exhibit A. The total sum to be expended under this Agreement, shall not exceed $250,000.00 during the term ofthis Agreement. b. Payment by City shall be made within thirty (30) days following receipt of proper invoice evidencing work performed, subject to City accounting procedures, Payment need not be made for work which fails to meet the standards of performance set forth in the Recitals which may reasonably be expected by City. 3. TERM This Agreement shall commence on the date first written above and terminate on April 30,2002, unless terminated earlier in accordance with Section 12, below. The term of this Agreement may be extended upon a writing executed by the Executive Director of Public Works and the City Attorney. .~ . . 4. INDEPENDENT CONTRACTOR Consultant shall, during the entire term of this Agreement, be construed to be an independent contractor and not an employee of the City. This Agreement is not intended nor shall it be construed to create an employer-employee relationship, a joint venture relationship, or to allow the City to exercise discretion or control over the professional manner in which Consultant performs the services which are the subject matter of this Agreement; however, the services to be provided by Consultant shall be provided in a manner consistent with all applicable standards and regulations governing such services. Consultant shall pay all salaries and wages, employer's social security taxes, unemployment insurance and similar taxes relating to employees and shall be responsible for all applicable withholding taxes. 5. INSURANCE Prior to undertaking performance of work under this Agreement, Consultant shall maintain and shall require its subcontractors, if any, to obtain and maintain insurance as described below: a. Commercial General Liability Insurance. Consultant shall maintain commercial general liability insurance naming the City, its officers, employees, agents, volunteers and representatives as additional insured(s) and shall include, but not be limited to protection against claims arising from bodily and personal injury, including death resulting therefrom and damage to property, resulting from any act or occurrence arising out of Consultant's operations in the performance of this Agreement, including, without limitation, acts involving vehicles. The amounts of insurance shall be not less than the following: single limit coverage applying to bodily and personal injury, including death resulting therefrom, and property damage, in the total amount of $1 ,000,000 per occurrence. Consultant shall supply City with a fully executed additional insured endorsement in substantially the form attached hereto as Exhibit B upon execution of this Agreement and shall be approved in form by the City Attorney. b. Business automobile liability insurance, or equivalent form, with a combined single limit of not less than $1,000,000 per occurrence. Such insurance shall include coverage for owned, hired and non-owned automobiles. c. Worker's Compensation Insurance. In accordance with the provisions of Section 3300 of the Labor Code, Consultant, if Consultant has any employees, is required to be insured against liability for worker's compensation or to undertake self-insurance. Prior to commencing the performance of the work under this Agreement, Consultant agrees to obtain and maintain any employer's liability insurance with limits not less than $1,000,000 per accident. d. If Consultant is or employs a licensed professional such as an architect or engineer: Professional liability (errors and omissions) insurance, with a combined single limit of not less than $1,000,000 per claim. 2 ;... . . e. The following requirements apply to the insurance to be provided by Consultant pursuant to this section: (i) Consultant shall maintain all insurance required above in full force and effect for the entire period covered by this Agreement. (ii) Certificates of insurance shall be furnished to the City upon execution of this Agreement and shall be approved in form by the City Attorney. (iii) Certificates and policies shall state that the policies shall not be canceled or reduced in coverage or changed in any other material aspect without thirty (30) days prior written notice to the City. f. If Consultant fails or refuses to produce or maintain the insurance required by this section or fails or refuses to furnish the City with required proof that insurance has been procured and is in force and paid for, the City shall have the right, at the City's election, to forthwith terminate this Agreement. Such termination shall not effect Consultant's right to be paid for its time and materials expended prior to notification of termination. Consultant waives the right to receive compensation and agrees to indemnify the City for any work performed prior to approval of insurance by the City. 6. INDEMNIFICATION Consultant agrees to and shall indemnify and hold harmless the City, its officers, agents, employees, consultants, special counsel, and representatives from liability: (I) for personal injury, damages, just compensation, restitution, judicial or equitable relief arising out of claims for personal injury, including health, and claims for property damage, which may arise from the direct or indirect operations ofthe Consultant or its contractors, subcontractors, agents, employees, or other persons acting on their behalf which relates to the services described in section I of this Agreement; and (2) from any claim that personal injury, damages, just compensation, restitution, judicial or equitable relief is due by reason of the terms of or effects arising from this Agreement. This indemnity and hold harmless agreement applies to all claims for damages, just compensation, restitution, judicial or equitable relief suffered, or alleged to have been suffered, by reason of the events referred to in this Section or by reason of the terms of, or effects, arising from this Agreement. The Consultant further agrees to indemnify, hold harmless, and pay all costs for the defense of the City, including fees and costs for special counsel to be selected by the City, regarding any action by a third party challenging the validity of this Agreement, or asserting that personal injury, damages, just compensation, restitution, judicial or equitable relief due to personal or property rights arises by reason of the terms of, or effects arising from this Agreement. City may make all reasonable decisions with respect to its representation in any legal proceeding. 7. CONFIDENTIALITY If Consultant receives from the City information which due to the nature of such information is reasonably understood to be confidential and/or proprietary, Consultant agrees that it shall not use or disclose such information except in the performance of this Agreement, and further agrees to exercise the same degree of care it uses to protect its own information of 3 .. . . like importance, but in no event less than reasonable care. "Confidential Information" shall include all nonpublic information. Confidential information includes not only written information, but also information transferred orally, visually, electronically, or by other means. Confidential information disclosed to either party by any subsidiary and/or agent of the other party is covered by this Agreement. The foregoing obligations of non-use and nondisclosure shall not apply to any information that (a) has been disclosed in publicly available sources; (b) is, through no fault of the Consultant disclosed in a publicly available source; (c) is in rightful possession of the Consultant without an obligation of confidentiality; (d) is required to be disclosed by operation oflaw; or ( e) is independently developed by the Consultant without reference to information disclosed by the City. 8. CONFLICT OF INTEREST CLAUSE Consultant covenants that it presently has no interests and shall not have interests, direct or indirect, which would conflict in any manner with performance of services specified under this Agreement. 9. NOTICE Any notice, tender, demand, delivery, or other communication pursuant to this Agreement shall be in writing and shall be deemed to be properly given if delivered in person or mailed by first class or certified mail, postage prepaid, or sent by telefacsimile or other telegraphic communication in the manner provided in this Section, to the following persons: To City: Clerk of the City Council City of Santa Ana 20 Civic Center Plaza (M-30) P.O. Box 1988 Santa Ana, CA 92702-1988 telefacsimile (714) 647-6956 With courtesy copies to: Executive Director of Public Works City of Santa Ana 20 Civic Center Plaza (M-36) P.O. Box 1988 Santa Ana, California 92702 telefacsimile (714) 647-5635 and, 4 .~ . . City Attorney City of Santa Ana 20 Civic Center Plaza (M-29) P.O. Box 1988 Santa Ana, California 92702 telefacsirnile (714) 647-6515 To Consultant: Pacific Relocation Consultants 100 West Broadway, Suite 300 Long Beach, California 90802-4432 Telefacsimile (562) 495-0889 Attn: Steve Oliver A party may change its address by giving notice in writing to the other party. Thereafter, any notice, tender, demand, delivery, or other communication shall be addressed and transmitted to the new address. If sent by mail, any notice, tender, demand, delivery, or other communication shall be effective or deemed to have been given three (3) days after it has been deposited in the United States mail, duly registered or certified, with postage prepaid, and addressed as set forth above. If sent by telefacsimile, any notice, tender, demand, delivery, or other communication shall be effective or deemed to have been given twenty-four (24) hours after the time set forth on the transmission report issued by the transmitting facsimile machine, addressed as set forth above. For purposes of calculating these time frames, weekends, federal, state, County or City holidays shall be excluded. 10. EXCLUSIVITY AND AMENDMENT This Agreement represents the complete and exclusive statement between the City and Consultant, and supersedes any and all other agreements, oral or written, between the parties. In the event of a conflict between the terms of this Agreement and any attachments hereto, the terms of this Agreement shall prevail. This Agreement may not be modified except by written instrument signed by the City and by an authorized representative of Consultant. The parties agree that any terms or conditions of any purchase order or other instrument that are inconsistent with, or in addition to, the terms and conditions hereof, shall not bind or obligate Consultant nor the City. Each party to this Agreement acknowledges that no representations, inducements, promises or agreements, orally or otherwise, have been made by any party, or anyone acting on behalf of any party, which are not embodied herein. 11. ASSIGNMENT Inasmuch as this Agreement is intended to secure the specialized services of Consultant, Consultant may not assign, transfer, delegate, or subcontract any interest herein without the prior written consent of the City and any such assignment, transfer, delegation or subcontract without the City's prior written consent shaH be considered null and void. Nothing in this Agreement 5 '". . . shall be construed to limit the City's ability to have any of the services which are the subject to this Agreement performed by City personnel or by other consultants retained by City, 12. TERMINATION This Agreement may be terminated by the City upon thirty (30) days written notice of termination, In such event, Consultant shall be entitled to receive and the City shall pay Consultant compensation for all services performed by Consultant prior to receipt of such notice of termination, subject to the following conditions: a. As a condition of such payment, the Executive Director may require Consultant to deliver to the City all work product completed as of such date, and in such case such work product shall be the property of the City unless prohibited by law, and Consultant consents to the City's use thereof for such purposes as the City deems appropriate. b. Payment need not be made for work which fails to meet the standard of performance specified in the Recitals ofthis Agreement. 13. DISCRIMINATION Consultant shall not discriminate because of race, color, creed, religion, sex, marital status, sexual orientation, age, national origin, ancestry, or disability, as defined and prohibited by applicable law, in the recruitment, selection, training, utilization, promotion, termination or other employment related activities. Consultant affirms that it is an equal opportunity employer and shall comply with all applicable federal, state and local laws and regulations. 14. JURISDICTION - VENUE This Agreement and all questions relating to its validity, interpretation, performance, and enforcement shall be government and construed in accordance with the laws of the State of California. This Agreement has been executed and delivered in the State of California and the validity, interpretation, performance, and enforcement of any ofthe clauses of this Agreement shall be determined and governed by the laws of the State of California. Both parties further agree that Orange County, California, shall be the venue for any action or proceeding that may be brought or arise out of, in connection with or by reason of this Agreement. 15. PROFESSIONAL LICENSES Consultant shall, throughout the term of this Agreement, maintain all necessary licenses, permits, approvals, waivers, and exemptions necessary for the provision of the services hereunder and required by the laws and regulations of the United States, the State of California, the City of Santa Ana and all other governmental agencies. Consultant shall notify the City immediately and in writing of her inability to obtain or maintain such permits, licenses, approvals, waivers, and exemptions. Said inability shall be cause for termination of this Agreement. 6 '-.. . . 16. MISCELLANEOUS PROVISIONS a. Each undersigned represents and warrants that its signature hereinbelow has the power, authority and right to bind their respective parties to each of the terms of this Agreement, and shall indemnifY City fully, including reasonable costs and attorney's fees, for any injuries or damages to City in the event that such authority or power is not, in fact, held by the signatory or is withdrawn. b. All Exhibits referenced herein and attached hereto shall be incorporated as if fully set forth in the body of this Agreement. 7 " . . IN WITNESS WHEREOF, the parties hereto have executed this Agreement the date and year first above written. ATTEST: CITY OF SANTA ANA r IGUEL A. PULIDO Mayor A CIA E. HEALY Clerk of the Council APPROVED AS TO FORM: JOSEPH W. FLETCHER City Attorney By: ;JfLAA..---c-t;V ~l, 0 v ()4-/ Laura Sheedy / Deputy City Attorney APPROVED AS TO CONTENT: {n! JJ ,( U, i1 \J '-df "--11;- II ! ~'o'Q",i f t DAVID N. REAM City Manager STEVE LIVER Vice-Pre ident 15- 3:;~~1,+g Employer ID # or Individual SS # REeo ENDED, FOR ;~VAL: /------- JI- f i I ...--,/;~I/C,' 1,/ i /;._~ JAMES ROSS Executive Director Public Works Agency '-- 8 t,:, "'''e' '. , . 1 ;'.'.' "'<-'-"- 1 .:. ~';...} . .~:'>. ". . ..;. ." _"... C,,'- - : e ~.;;:-. ....,:.( . '~-~::'. . ~ "ie.:. ,...V-.' <' .'~ ~,.,/;.;,:~;?:<:\~~i?Xf:i~~:~~~~~~:~;~,;~:,:. '. >:~~ '...., ." - -.:-, .. .~ ./~:t:~~DI:j~:t,.:: ~:; '. ~- -. ":"'""A . "'-' ,-. ,,;:~~~,~' - ~ , : 1-.' ,^ '.~-.;'./' .' " ~ "', .' ";:::.:: .-.,-.. . .~(<.:-. ". .. '. i. '~>'>' .t-..' , "?"', ".;. . .'.~. ,- ',- .;:~.- '. . . ~~ ",:r, I ~': . .~ .' .' , ~-~ , ',! ........-- '.,,' .... .~ , ., . ~, .: ' .. . ';- :~ - d'""t, - " . .' ," '''~:. ~. :;~,p.~U.A.~Y3;:~~01 . ~.-. .' r I"'~ . - '; ':".". "". :!," .'.,.- ~~. . - .~. .,: ,,' 'PACIFIC, REL()'CATIOi,Lco't\iSULTANTs;t:.'- .' . -. ,- . .'.. . . - . :.". . :.:" . ," :., -, . .~.' -. . . .r .' ,'.' _.'; -. -. :.:':. ".". ._.' . ".. '" .... .-. ~'-."-~.,", .;:-::", -~,.-'. ..)'<O:z\-; q~'5~I\J~:i-;\ \'~;~d:;~~ .?IEGO ...' :',;~ ,:.{';~;:;; ....... ".,. ",' -' '; .;:':";:',~. '0 ,'. . . .' "I;.d(l:HDl;~> A' . '; -'. .- ..... .-.....,. '", 1'", ~.' , I'.'. , . .... - ',." .'.'t';:'. ........ ~,,: >.,. - .,.,", LONG BEACH ',': ., " : .'.. ..." .,; .......'.: .--, '_.--'.' ;-- . . . . .--- - ~ -...~.... ~l~i".'.') ,'/J;&'i '~iT': PACIFIC RELOCATION , CONSULTANTS ioo WEST BROADWAY SUITE 300 LONG BEACH ;ALIFORNlA 90802-4432 TEL (562) 590.8564 FAX (562) 495-0889 OTHER OFFICES OAKLAND PALM SPRINGS SACRAMENTO SAN DIEGO (800) 40Q-RELO www.pacrelo.com . . January 3, 2001 James G. Ross Executive Director City of Santa Ana Public Works Agency 20 Civic Center Plaza M-36, 1 st Floor Santa Ana, CA 92701 A TTN: Souri Amirani RE: Request For Proposal For Relocation Services Dear Ms. Amirani: Pacific Relocation Consultants is pleased to submit its proposal to provide relocation services to the City of Santa Ana's Public Works Agency on an as-needed basis as a result of the acquisition and disposition ofreal property. We believe we have the necessary qualifications, experience and professional staffing to satisfy the needs of the Agency for any of the various projects which may be undertaken. We have reviewed the Agencies Request For Proposal (RFP) and declare that we thoroughly understand and can comply with the listed Scope of Work and Statement of Work for Relocation Services. We also declare the below signer represents that Pacific Relocation Consultants, a Sub-Chapter 's' California Corporation, is interested in this proposal as a principal and is named hereto; that this proposal is made without collusion with any other person, persons, company or parties submitting a proposal; that this proposal is in all respects fair and in good faith without collusion or fraud; and, the below signer of this proposal has full authority to bind Pacific Relocation Consultants. In addition to the components requested in the RFP, we have included a summary of our company qualifications, an affirmative action statement and assurances relating to required insurance and agreement requirements. We look forward to working with the Agency and appreciate your consideration during the selection process for these services. If you have any questions, please do not hesitate to contact Mark La Bonte or me. Respectfully submitted, . . ~ ~~@J PACIFIC RELOCATION CONSULTANTS PROPOSAL FOR PROVIDING RELOCATION ASSISTANCE CONSULTING SERVICES TABLE OF CONTENTS ' " ',,"';:1J,'<'"'""'i?!1'~~ . .;~ F-,.<f."~::~"_(::~fif~ . , ...'" W<l'k".~5., ,(;.~b:.~~"" _::t . I. QUALIFICATIONS STATEMENT ........................ 3 A. Summary Of Qualifications . . , . . . . . . . , . . . . . . . . . . . .. 3 B. Introduction. . . . . . . , . , , . . . . . . . . . . . . . . . . . . . . . . . .. 4 C. Offices And Resources ..... . . . . . . . . . . . . . . . . . . . . .. 5 II. PROJECT UNDERSTANDING/APPROACH. . . . . . . . . . . . . . .. 6 A. Project Understanding . . . . . . . . . . . . . . . . . . .. . . . . . . .. 6 B. Project Approach. . . . .. . . . . . . . . . . . . . . . . . . . . . . . . .. 6 III. PROJ ECT TEAM .. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .. 10 A. Key Personnel. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .. 10 B. Time Availability .......................... .:'. . .. 11 C. Organization chart. . . . . . . . . . . . . . . . . . . .. . . . . .,,:. . .. 12 IV. PROJECT EXPERIENCE....................'......... 13 V. AFFIRMATIVE ACTION STATEMENT. . . .. ..... .. . .. . . .. 15 VI. ASSURANCES. . .. . .. ... . . . ... .. . . . .. ..... . .. .. . ... 16 APPENDIX ,-. ", . . _i~~I~~1i A. Summary Of Qualifications ",.. EXPERIENCE/EXPERTISE ... . Principals and senior staff with more than 100 years of combined project management experience. . Complete familiarity with state and federal relocation and inspection guidelines including FHWA, FAA, HUD, CDBG and HOME programs. . Over 1,000 successful redevelopment, housing and transportation projects, involving both eminent domain and voluntary relocations, . . Consistent on-time, on-budget performance in both large and small scale residential tenant, homeowner,' commercial, industrial and mobile home park cases. . Services provided to over 200 Redevelopment Agencies, Cities, School Districts, Housing Authorities, Transportation Authorities, other public agencies and private sector clients. . Active member of the California - Redevelopment Association (CRA), National Association of Housing and Redevelopment Officials (NAHRO), Coalition for Adequate School Housing (CASH), California Contract Cities Association. Key role in recent amendment of California relocation guidelines, . Active members of Association (IRWA). relocation instructors, the International Right of Way Staff includes IRWA-certified .. REPRESENT A TION ... . Client representation before the public, Project Area Committees, Agency Boards, Appeals Boards, Planning Commissions and City Councils. . Liaison with California Department of Housing and Community Development, United States Department of Housing and Urban Development and other relocation oversight agencies, in order to assure compliance with applicable rules and regulations. . Support in eminent domain litigation and expert witness testimony, . Staff training for public agencies and post-relocation audit representation. ... SERVICES .... . Personal, on-site project administration, providing required interviews and noticing, replacement referrals, claim preparation, move monitoring, inspections, file maintenance . and continuous advisory assistance. . Extensive field research to assure adequate and most cost- effective replacement site referrals. , . Comprehensive initial project planning and analysis to minimize potential legal, financial . and administrative difficulties. . - . Preparation of Relocation and Replacement Housing Plans, Relocation Rules & Regulations, Relocation Cost Estimates and Tenant Surveys. . Management of temporary tenant moves for housing rehabilitation projects, . Long-term tracking of Last Resort Housing cases. . Public Housing & Section 8 Housing Quality-Standards inspection services. . Interim,. and long-term property management. , . Turnkey project administration, including coordination of appraisal, acquisition, demolition, e-nvironmental testing and remediation services. ... RESOURCES ... . Dedicated full-time staff and management. . Skilled, long-term, bilingual and multi-ethnic staff of over 45 able to effectively manage complex residential and commercial cases among all popUlation groups in all settings. . Project site offices for large projects and toll free numbers to minimize displacees hardship. . Computerized case management and tracking to manage case loads and provide effective reporting for client review. . Access to the latest on-line relocation resources. . Referral lists of specialized vendors, contractors and real estate agents. PAGE 3 CITY OF SANTA ANA REQUEST FOR PROPOSAL - RELOCATION SERVICES , . . B. Introduction Pacific Relocation Consultants, incorporated in 1980, is a relocation consulting .firm providing all facets of relocation assistance and property management to public and private sector clients. Pacific Relocation Consultants have successfully handled tens ofthousands of displacements in projects ranging from a single residential tenant displacement to large projects involving over five hundred residential and commercial relocations. Our involvement ensures a timely, well-coordinated and sensitively handled relocationprogram. Our experience and our highly trained bilingual staff produce prompt results. Our staff has extensive project management experience and is well versed in the dynamic changes affecting federal and state relocation laws, regulations, and guidelines. This knowledge translates into timely schedules, manageable costs, and few probl~ms. The firm's. principal partners are David Stadler, Barry McDaniel, and Steven Oliver. Messrs. Stadler, McDaniel and Oliver have over fifty years of combined experience in the . field of relocation. The company presently has over 45 professional relocation staff members, property management personnel, and computer, administrative and secretarial personnel. A strong project management team with years of relocation experience provide the "hands-on" daily management of each relocation program. . Each Project Manager has the support of Relocation Specialists that provide the specific experience necessary to . effectively deal with the complexities of each relocation project. In-house, state-of-the-art computer systems enhance the project managers' and relocation specialists' ability to track cases and provide effective report options for management review. In addition to the detailed relocation planning and assistance services p'rovided, Pacific Relocation Consultants continuously works with and understands"the necessary components provided by affiliatEi'd companies in the areas of acquisition of real property, appraisal of real property and fixtures and equipment, valuation of business goodwill, and legal and other related services. We understand the importance of working together as a team towards the City's goal of successfully completing their project. The firm belongs to the Community Redevelopment Association (CRA). The principals have served as relocation experts for the CRA, as well as serving on the California State Housing and Community Development Department's Task Force to update state relocation guidelines. In addition, the firm is a member of the National Association of Housing and Redevelopment Officials (NAHRO), the Coalition for Adequate School Housing (CASH), California Contract Cities Association, the International Right of Way Association (IRWA), and the Municipal Management Assistants of Northern and Southern California (MMANC and MMASC). PAGE 4 CITY OF SA<'ITA ANA REQUEST FOR PROPOSAL - RELOCATION SERVICES . . C. Offices And Resources Pacific Relocation Consultants has four permanent offices to serve our clients. For larger projects, we may establish additional site offices to serve the local displacees. In addition, to ease the financial burden to those that are being displaced, we provide toll-free calling (800 service) to claimants to reach our offices from project sites throughout California. SOUTHERN CALIFORNIA Los Anaeles Area ! 100 West Broadway, Suite ~OO Long Beach, California 908 2 TEL (562) 590-8564 FAX (562) 495-0889 NORTHERN CALIFORNIA San Dieao Area 371 8th Avenue, Suite A San Diego, CA 92101 TEL (619) 702-0001 FAX (619) 702-0021 Bav Area 7901 Oakport Street, Suite 4800 I Oakland, California 94621 TEL (510) 638-3081 FAX (510) 638-0750 Sacramento Area 2941 Sunrise Blvd., Suite 245 Rancho Cordova, CA 95742 EL (916) 853-1290 EAX (916) 853-1394 Pacific Relocation Consultants, through its offices, provides a full range of ~upport facilities and services including: -, 1. Fully networked computer system, including specially designed relocation software packages developed by Pacific Relocation Consultants for management of all residential and business cases. Status reports are available for tracking claims, time schedules and individual case profiles. 2. Full time administrativepersonnel, including receptionist, secretary, computer specialist and accounts receivable/payable personnel. 3. Fifteen Spanish speaking relocation consultants and two Spanish speaking administrative personnel. 4. Full complement of office equipment, including high-speed copy and facsimile machines and binding equipment. PAGES CITY OF SANTA ANA REQUEST FOR PROPOSAL - RELOCATION SERVICES ,', ' ~ . . _t)'~~UtiJlJlfM A. Project Understanding The Request For Proposal is requesting professional right of way services on an as- needed basis. The RFP has requested separate proposals for services broken down as: 1. General Right of Way Services - including appraisal, acquisition and other services; and 2. Relocation Services - including relocation, property/asset management, and other services. This Proposal is only responding to the Relocation Services component. The only suggestion or concern that we could make regarding tile proposed proposal format that the City should be aware of is to make sure each project be a coordinated team effort from the beginning of any project and continue throughout its term. Coordinated in that all team members (City staff, attorneys, appraisers, acquisition and relocation consultants) are brought together during the planning stages of a project to discuss issues relating to the project - timing, workloads, political issues, work tasks, policies, strategies...and continue to meet throughout the project. B. Project Approach In addition to the Scope and Statement of Work tasks listed in the RFP, Pacific Relocation Consultants' approach would not only contain additional scope of work items listed below but also have as its basis an overriding goal to complete our work in a timely and technically correct manner, as well as treating people and businesses Impacted by the project in a respectable and equitable manner. " Success in any relocation assignment is contingent upon communicating technical data to people who can be fearful, angry, and may possess limited knowledge of the complex process affecting their livelihoods and/or families. It is imperative that we address the displacee's concerns equitably while attaining the goals of the City's project. The benefits of this approach are cost effectiveness, reduction in project delays, a decrease in court actions, and an increase in the public's confidence in the City. We are going to do more than technically comply with the rules, we are going to solve problems. The following are scope of work tasks we feel are necessary for the successful completion of a public project and are intended to include all the Work Elements listed in the RFP: Project Management . Advise and assist the City in the development and implementation of any administrative policies and procedures necessary for the creation of an effective relocation program. CITY OF SANTA ANA REQUEST FOR PROPOSAL - RELOCATION SERVICES PAGE 6 .... . . . Prepare City Guidelines and Procedures for Relocation Assistance, for compliance with Federal and State regulations. . Represent the City in meetings with citizen groups, Project Area Committee's, before Standing Committees, and the City Council. . Coordinate relocation activities with City, acquisition agents and other project personnel. Attend regular coordination meetings, provide monthly status reports on the disposition of relocation/property management activities and update of master schedule of all approved work assignments and tasks. . Prepare estimates, cost studies and other reports as requested by the City Relocation Plan I . Attempt to interview all residential and business occupants and deliver approved Relocation Assistance Brochure. . Conduct survey and analysis of replacement availability and available business sites. . Review for incorporation into the plan the City's relocation policies and procedure, sources of funding, time requirements and other pertinent information. . Correlate and analyze data. . Prepare draft report of findings and analyses and submit to .City for review and comment. . Finalize Plan and distribute to public for comment. Residential Relocations Phase 1 . Maintain current and accurate files and records of all contacts with displacees. . Review offer documents, prepare relocation documents to be used in initial interview, set up meeting with occupant to be displaced. . Within 60 days of offer to purchase, conduct personal, on-site interviews of prospective displacees to ascertain relocation housing needs and special requirements; provide Relocation Assistance Informational Brochure; and inform displacee of available relocation assistance services and benefits and explain relocation process. Phase 2 . Prepare a replacement housing valuation to establish replacement housing eligibility benefit amount and submit for City approval. . Prepare and distribute replacement housing/down payment assistance entitlement notices to each individual displaced household. . Provide an adequate number of written referrals to available, comparable, decent, safe and sanitary replacement housing units. CITY OF SANTA A:-<A REQUEST FOR PROPOSAL - RELOCATION SERVICES PAGE 7 ".., . . Phase 3 > Prepare and distribute Notices of Displacement, gO-Day Notices to Vacate, and other notices, as may be required. > Assist displacees in locating replacement housing and provide transportation, when necessary, to inspect replacement dwellings. > Refer displacees to public housing and other public services that may be available including, but not limited to, Section 8 housing. > Provide advisory assistance to displacees including referrals to community service resources. > Provide displacees with on-going advisory services to minimize hardship, including but not limited to working with apartment managers, landlords, real estate agents, escrow and loan officers to assist qisplacees in securing replacement housing. Task 4 > Inspect replacement dwellings to determine compliance with "decent,safe and sanitary" requirements and monitor move, as necessary. > Prepare all applicable benefit claim forms, secure claimant's signatures on claim forms, and submit claim forms to City for approval, processing and. payment. > Monitor the actual move to replacement site, as necessary. > Inspect displaced unit, have displacee sign Abandonment Statement, and collect keys to vacated unit. . > Deliver benefit checks and other appropriate payments to claimants. > Close case file and transmit to client " Business Relocations Phase 1 > Maintain current and accurate files and records of all contacts with business displacees. > Review offer documents, prepare relocation documents to be used in initial interview, set up meeting with business to be displaced. > Within 60 days of offer to purchase, conduct personal, on-site interviews of prospective displacees to ascertain relocation needs and requirements; provide Relocation Assistance Informational Brochure; and inform and advise displacee of specific available services and benefits, including but not limited to actual and reasonable moving payments, re-establishment payments, and fixed payments. Phase 2 > Prepare and distribute Business Notice of Eligibility letters to each individual displaced business. > Prepare and distribute Notices of Displacement, gO-Day Notices to Vacate, CITY OF SANTA ANA REQUEST FOR PROPOSAL - RELOCATION SERVICES PAGE 8 ,', '" . . and other notices, as may be required. . Search for and assist displacees in locating available and suitable replacement sites. . Provide continuous advisory assistance to displacees that includes, but is not limited to, additional meetings, a list of qualified movers, contractors and other appropriate service providers. . Assist the displacee with the preparation of a scope-of-services moving, other contractor services, and an inventory of personal property. . Coordinate with City staff/consultants with regard to real property and fixture and equipment issues as they relate to the relocation process. . Assist displacee to obtain appropriate moving estimates and other relevant bids. Phase 3 . Review all bids and estimates for reasonableness, monitor moves as necessary and make recommendations for payment. . Prepare all applicable benefit claim forms, secure claimant's signatures on claim forms, and submit claim forms to City for processing and payment. . . Deliver benefit checks and other appropriate payments to claimants. . Inspect displaced unit, have displacee sign Abandonment Statement, and collect keys to vacated unit. . Close case file and transmit to client Pre-Construction Property Management . Prepare,deliver and have executed rental agreements t,illored to project objectives. . . Collect monthly rent payments. . Provide monthly rent collection and unit abandonment verification. . Prepare and deliver 3D-Day notices, if necessary. . Provide utility disconnection and meter removal, if necessary. . Provide emergency and unsafe condition repairs. . Contract, supervise and coordinate building and ground maintenance as needed. . Contract, supervise and coordinate board-up and other security services as units become vacant. . Contract, supervise and coordinate for asbestos testing, abatement and demolition CITY OF SANTA ANA REQUEST FOR PROPOSAL - RELCCA nON SERVICES PAGE 9 ". ~ V!{CJ PACIFIC RELOCATION CONSULTANTS 100 WEST BROADWAY SUITE 300 LONG BEACH CALIFORNIA 90802.4432 TEL (562) 590-B564 FAX (562) 495.0869 OTHER OFFICES OAKLAND PALM SPRINGS SACRAMENTO SAN DIEGO (BOO) 400.RELO www.pacrelo.com . . January 3, 2001 James G. Ross Executive Director City of Santa Ana Public Works Agency 20 Civic Center Plaza M-36, I" Floor Santa Ana, CA 92701 ATTN: Souri Amirani RE: Request For Proposal For Relocation Services Comprehensive Fce Schedule Dear Ms. Amirani: Pacific Relocation Consultants provides the most comprehensive relocation assistance available, at a cost-effective level. We understand that our clients need both our expertise and our cost-saving capabilities. We can fashion compensation arrangements to meet the procedural requirements of our clients. Maximum, not-to-exceed project amounts can be determined after the specific scope of work for the project is identified. All compensation fees discussed below shall remain in effect for one year from the execution of the contract and any fee or rate increases shall not exceed 5% per year. RELOCATION ASSISTANCE SERVICES Activities associated with the relocation of residential tenants, homeowners and businesses located within the project site, and in accordance with our Project Approach listed in our proposal, are generally compensated at the following per-case rates: Residential Tenants or Owner-Occupants Mobile Home Park Displacements Business/Commercial Displacements Industrial Displacements $ 1,750.00/case $ 2,OOO.OO/case $ 2,750.00/min. per case * $ 3,SOO.OO/min. per case * * compensation depends upon the complexity of the case, to be determined after the site inspection. Last Resort Housing Processing. If the administration of Last Resort Housing is required for the project, it shall be Page I of 3 @ . . provided for a fee as described below. Flat fee of S400.00 payable upon processing of first LRH claim The above rates and fees assume that negotiations for real property interests or eminent domain are pursued by the City within six months of the date of the first written offer and 90-Day Notices To Vacate will be issued immediately upon the City taking title to the property. PRC may elect to be compensated monthly for the relocation services rendered based on the hourly rate schedule provided below, however, in no event will the total hourly compensation exceed the maximum project compensation based on the appropriate per-case rates. Additional cases identified during the implementation of the project, delayed acquisition scheduled identified above, and lor substantial changes in the required scope ofthe project may cause the revision of the project maximum. PROJECT MANAGEMENT AND RELOCATION CONSULTATION General relocation consultation and Project Management, as described in our Project Approach listed in our proposal, shall be billed in accordance with the following current . hourly rate schedule (legal representation at 150% of the rates): Corporate Officer/Regional Manager Senior Associate Relocation Specialist Technical Support ~dministra tive/Secretarial SllO.OOlhour $ 90.00/hour $ 75.001hour S 50.001hour $ 35.001hour RELOCATION PLAN PREPARATION If the preparation of a Relocation Plan is required for the project, it shall be prepared and submitted for a lump-sum fee as described below: Model Relocation Plan (15 household units or less) Full Relocation Plan (16 units or more) Lump sum fee of S2,500.00 per plan Lump sum fee of $225.00 per occupied unit Page 2 of 3 @ . . PROPERTY.MANAGEMENT SERVICES Property management services associated with renting units will be billed at the following fees: Administrative Set-up fee per residentlbusiness (one time per occupant) Property Management Escrow Account Set-Up Fee (fixed fee, if required) Monthly Management Fee (per occupied unit per month for rent collection, noticing, reporting, tenant calls for service, etc.) 580.00 S300.00 S70.00 Other Property Management services (i.e. utility disconnection & removal, board-up and other security issues, asbestos abatement and demolition) will be provided at the following hourly rate schedule: Corporate Officer/Regional Manager Property Manager Property Management Specialist Technical Support Ad minis tra tive/Secretarial SllO.OOlhour $90.00Ihour $75.00Ihour $50.00lhour S35.001hour except for the subcontracted services which will be provided at the following schedule: Cost of the Contractor'slHandyman's invoice and/or wages plus Fifteen (15) percent, not to exceed S500 Please find attached Attachment B from the RFP and accompanying documents as instructed. If you have any questions, please do not hesitate to contact Mark La Bonte or me. LOCATION CONSULTANTS v Vice- Attachment (3 Pages) Page 3 of 3 .'. . . ATTACHMENT "8" CONSULTANT RATE COMPARISON FORM RELOCATION SERVICES RELOCATION The following cost breakdown is for complete Relocation Assistance Services for 2 Business and 3 Residential Cases identified in the Consultant Rate Comparison Form. The identified phases can be found in our proposal under our Project Approach. ~ Phase 1 Phase 2 Phase 3 Phase 4 TOTAL COST Personn . Corporate 1 . 2 2 1 $660.00 Officer $110.00 Senior -.. _.~- .10 36 15 0 $5,490.00 ~ Associate-. --~ $90.00 Relocation 11 19 14 20 $4,800.00 Specialist $75.00 , -- Admin. 2 3 3 2 $350.00 $35.00 , Total Hours 24 60 34 23 $11,300.00 ATTACHMENT "B" CONSULTANT RATE COMPARISON FORM PAGEl . . PROPERTY MANAGEMENT The following cost breakdown is for board-up/fencing and asbestos abatement demolition coordination for 2 Business and 3 Residential Cases identified in the Consultant Rate Comparison Form. Costs assume each uniUproperty is handled separately. Also, costs do not include contractor costs; these fees to be bid. ~ Board-Up/ Asbestos TOTAL Fencing Abatement COST Perso el & Demolition Corporate 1 1 $~20.00 . Officer $110.00 Property 38 70 $9,720.00 Manager $90.00 . Admin. 3 3 $210.00 $35.00 . Total Hours 42 74 $10,150.00 In summary, the requested fee schedule is as follows: Description of Consultant Services Relocation Assistance $11,300.00 Board-up/Fencing $3,635.00 Asbestos Abatement & Demolition $6,515.00 TOTAL $21,450.00 ATTACHMENT "B" CONSULTANT RATE COMPARISON FORM PAGE 2 "t._ . . SCHEDULE . The following is a schedule depicting the time required to perform the necessary tasks for relocation assistance services, board-up/fencing and asbestos abatement demolition coordination for 2 Business and 3 Residential Cases identified in the Consultant Rate Comparison Form, Tasks Initial Project Start Up Relocation Assistance Phase1 Phase 2 Phase 3 Phase 4 Property Mclnagem_e_nt Board-up/Fencing Asbestos Abatement & Demolition I.. " :c~~ .~ " ATTACHMENT "B" CONSULTANT RATE COMPARISON FORM PAGE 3 ". , . . EXHIBIT B ADDITIONAL INSURED ENDORSEMENT FOR COMMERCIAL GENERAL LIABILITY POLICY Insurance Company This endorsement modifies such insurance as is afforded by the provisions of Policy # relating to the following: I. The City of Santa Ana, 20 Civic Center Plaza, Santa Ana, California 92701; its officers, employees, agents, volunteers and representatives are named as additional insureds ("additional insureds") with regard to liability and defense of suits arising from the operations and uses performed by or on behalf of the named insured. 2. With respect to claims arising out ofthe operations and uses performed by or on behalf of the named insured, such insurance as is afforded by this policy is primary and is not additional to or contributing with any other insurance carried by or for the benefit of the additional insureds. 3. This insurance applies separately to each insured against whom claim is made or suit is brought except with respect to the company's limits of liability. The inclusion of any person or organization as an insured shall not affect any right which such person or organization would have as a claimant if not so included. 4. With respect to the additional insureds, this insurance shall not be cancelled, or materially reduced in coverage or limits except after thirty (30) days written notice has been given to the City of Santa Ana, 20 Civic Center Plaza, Santa Ana, California 92701. (Completion ofthe following, including countersignature, is required to make this endorsement effective.) Effective Policy # Issued to , this endorsement form as a part of Named Insured Countersigned by Authorized Representative 9