HomeMy WebLinkAboutL.A. CHA MAINTENANCE 3 -2002
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MN. THIS AGREEMENT, made and entered into this d day of,-t{LAlfJ .h002 by
and between L.A. CHA Maintenance Company, (hereinafter "Contractor"), and the City of Santa
Ana, a charter city and municipal corporation organized and existing under the Constitution and
laws of the State of California (hereinafter "City").
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A-2002-066
CUSTODIAL MAINTENANCE AGREEMENT
RECITALS
A. The City desires to retain a Contractor having special skill and knowledge in the field of
custodial services to provide services to the Santa Ana Depot.
B. Contractor represents that Contractor is able and willing to provide such services to the
City.
C. In undertaking the performance of this Agreement, Contractor represents that it is
knowledgeable in its field and that any services performed by Contractor under this
Agreement will be performed in compliance with such standards as may reasonably be
expected from a professional consulting firm in the field.
NOW THEREFORE, in consideration of the mutual and respective promises, and subject to the
terms and conditions hereinafter set forth, the parties agree as follows:
1. SCOPE OF SERVICES
Contractor shall perform those services as set forth in Exhibit A to this Agreement.
2. COMPENSA nON
a. City agrees to pay, and Contractor agrees to accept as total payment for its services,
the rates and charges identified in Exhibit A. The total sum to be expended under this
Agreement, shall not exceed $103,600.00 during the term of this Agreement.
b. Payment by City shall be made within thirty (30) days following receipt of proper
invoice evidencing work performed, subject to City accounting procedures. Payment need not
be made for work which fails to meet the standards of performance set forth in the Recitals
which may reasonably be expected by City.
3. TERM
This Agreement shall commence on the date first written above and terminate on
February 28, 2003, unless terminated earlier in accordance with Section 12, below. Because the
parties wish to provide uninterrupted service to the Depot, services provided by Contractor from
March 1,2002 will be included in this Agreement. The term of this Agreement may be extended
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upon a writing executed by the Executive Director of the Community Development Agency and
the City Attorney.
4. INDEPENDENT CONTRACTOR
Contractor shall, during the entire term of this Agreement, be construed to be an
independent contractor and not an employee of the City. This Agreement is not intended nor
shall it be construed to create an employer-employee relationship, a joint venture relationship, or
to allow the City to exercise discretion or control over the professional manner in which
Contractor performs the services which are the subject matter of this Agreement; however, the
services to be provided by Contractor shall be provided in a manner consistent with all
applicable standards and regulations governing such services. Contractor shall pay all salaries and
wages, employer's social security taxes, unemployment insurance and similar taxes relating to
employees and shall be responsible for all applicable withholding taxes.
5. INSURANCE
Prior to undertaking performance of work under this Agreement, Contractor shall
maintain and shall require its subcontractors, if any, to obtain and maintain insurance as
described below:
a. Commercial General Liability Insurance. Contractor shall maintain commercial
general liability insurance naming the City, its officers, employees, agents, volunteers and
representatives as additional insured(s) and shall include, but not be limited to protection against
claims arising from bodily and personal injury, including death resulting therefrom and damage
to property, resulting from any act or occurrence arising out of Contractor's operations in the
performance of this Agreement, including, without limitation, acts involving vehicles. The
amounts of insurance shall be not less than the following: single limit coverage applying to
bodily and personal injury, including death resulting therefrom, and property damage, in the total
amount of $1 ,000,000 per occurrence. Contractor shall supply City with a fully executed
additional insured endorsement in substantially the form attached hereto as Exhibit B upon
execution of this Agreement and shall be approved in form by the City Attorney.
b. Reserved.
c. Worker's Compensation Insurance. In accordance with the provisions of Section 3300
of the Labor Code, Contractor, if Contractor has any employees, is required to be insured against
liability for worker's compensation or to undertake self-insurance. Prior to commencing the
performance of the work under this Agreement, Contractor agrees to obtain and maintain any
employer's liability insurance with limits not less than $1,000,000 per accident.
d. Reserved.
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e. The following requirements apply to the insurance to be provided by Contractor
pursuant to this section:
(i) Contractor shall maintain all insurance required above in full force and
effect for the entire period covered by this Agreement.
(ii) Certificates of insurance shall be furnished to the City upon execution of
this Agreement and shall be approved in form by the City Attorney.
(iii) Certificates and policies shall state that the policies shall not be canceled
or reduced in coverage or changed in any other material aspect without
thirty (30) days prior written notice to the City.
f. If Contractor fails or refuses to produce or maintain the insurance required by this
section or fails or refuses to furnish the City with required proof that insurance has been procured
and is in force and paid for, the City shall have the right, at the City's election, to forthwith
terminate this Agreement. Such termination shall not effect Contractor's right to be paid for its
time and materials expended prior to notification of termination. Contractor waives the right to
receive compensation and agrees to indemnify the City for any work performed prior to approval
of insurance by the City.
6. INDEMNIFICATION
Contractor agrees to and shall indemnify and hold harmless the City, its officers, agents,
employees, Contractors, special counsel, and representatives from liability: (I) for personal
injury, damages, just compensation, restitution, judicial or equitable relief arising out of claims
for personal injury, including health, and claims for property damage, which may arise from the
direct or indirect operations of the Contractor or its contractors, subcontractors, agents,
employees, or other persons acting on their behalf which relates to the services described in
section I of this Agreement; and (2) from any claim that personal injury, damages, just
compensation, restitution, judicial or equitable relief is due by reason of the terms of or effects
arising from this Agreement. This indemnity and hold harmless agreement applies to all claims
for damages, just compensation, restitution, judicial or equitable relief suffered, or alleged to
have been suffered, by reason of the events referred to in this Section or by reason of the terms
of, or effects, arising from this Agreement. The Contractor further agrees to indemnify, hold
harmless, and pay all costs for the defense of the City, including fees and costs for special
counsel to be selected by the City, regarding any action by a third party challenging the validity
of this Agreement, or asserting that personal injury, damages, just compensation, restitution,
judicial or equitable relief due to personal or property rights arises by reason of the terms of, or
effects arising from this Agreement. City may make all reasonable decisions with respect to its
representation in any legal proceeding.
7. CONFIDENTIALITY
If Contractor receives from the City information which due to the nature of such
information is reasonably understood to be confidential and/or proprietary, Contractor agrees that
it shall not use or disclose such information except in the performance of this Agreement, and
further agrees to exercise the same degree of care it uses to protect its own information of like
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importance, but in no event less than reasonable care. "Confidential Information" shall include
all nonpublic information. Confidential information includes not only written information, but
also information transferred orally, visually, electronically, or by other means. Confidential
information disclosed to either party by any subsidiary and/or agent of the other party is covered
by this Agreement. The foregoing obligations of non-use and nondisclosure shall not apply to
any information that (a) has been disclosed in publicly available sources; (b) is, through no fault
of the Contractor disclosed in a publicly available source; (c) is in rightful possession of the
Contractor without an obligation of confidentiality; (d) is required to be disclosed by operation of
law; or (e) is independently developed by the Contractor without reference to information
disclosed by the City.
8. CONFLICT OF INTEREST CLAUSE
Contractor covenants that it presently has no interests and shall not acquire any interests,
direct or indirect, which would conflict in any manner with performance of services specified
under this Agreement. No persons having such interest shall be employed by or associated with
Contractor.
9. NOTICE
Any notice, tender, demand, delivery, or other communication pursuant to this
Agreement shall be in writing and shall be deemed to be properly given if delivered in person or
mailed by first class or certified mail, postage prepaid, or sent by telefacsimile or other
telegraphic communication in the manner provided in this Section, to the following persons:
To City:
Clerk ofthe City Council
City of Santa Ana
20 Civic Center Plaza (M-30)
P.O. Box 1988
Santa Ana, CA 92702- I 988
telefacsimile (714) 647-6956
With courtesy copies to:
Executive Director of the Community Development Agency
City of Santa Ana
20 Civic Center Plaza (M-25)
P.O. Box 1988
Santa Ana, California 92702
telefacsimile (714) 647-6549
and,
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City Attorney
City of Santa Ana
20 Civic Center Plaza (M-29)
P.O. Box 1988
Santa Ana, California 92702
telefacsimile (714) 647-6515
To Contractor:
L.A. CHA Maintenance
18816 San Fernando Mission Boulevard
Northridge, California 91326
Attn: Joseph Cha
A party may change its address by giving notice in writing to the other party. Thereafter,
any notice, tender, demand, delivery, or other communication shall be addressed and transmitted
to the new address. If sent by mail, any notice, tender, demand, delivery, or other
communication shall be effective or deemed to have been given three (3) days after it has been
deposited in the United States mail, duly registered or certified, with postage prepaid, and
addressed as set forth above. If sent by telefacsimile, any notice, tender, demand, delivery, or
other communication shall be effective or deemed to have been given twenty-four (24) hours
after the time set forth on the transmission report issued by the transmitting facsimile machine,
addressed as set forth above. For purposes of calculating these time frames, weekends, federal,
state, County or City holidays shall be excluded.
10. EXCLUSIVITY AND AMENDMENT
This Agreement represents the complete and exclusive statement between the City and
Contractor, and supersedes any and all other agreements, oral or written, between the parties. In
the event of a conflict between the terms of this Agreement and any attachments hereto, the
terms of this Agreement shall prevail. This Agreement may not be modified except by written
instrument signed by the City and by an authorized representative of Contractor. The parties
agree that any terms or conditions of any purchase order or other instrument that are inconsistent
with, or in addition to, the terms and conditions hereof, shall not bind or obligate Contractor nor
the City. Each party to this Agreement acknowledges that no representations, inducements,
promises or agreements, orally or otherwise, have been made by any party, or anyone acting on
behalf of any party, which are not embodied herein.
11. ASSIGNMENT
Inasmuch as this Agreement is intended to secure the specialized services of Contractor,
Contractor may not assign, transfer, delegate, or subcontract any interest herein without the prior
written consent of the City and any such assignment, transfer, delegation or subcontract without
the City's prior written consent shall be considered null and void. Nothing in this Agreement
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shall be construed to limit the City's ability to have any of the services which are the subject to
this Agreement performed by City personnel or by other Contractors retained by City.
12. TERMINATION
This Agreement may be terminated by the City upon sixty (60) days written notice of
termination. In such event, Contractor shall be entitled to receive and the City shall pay Contractor
compensation for all services performed by Contractor prior to receipt of such notice of termination,
subject to the following conditions:
a. As a condition of such payment, the Executive Director may require Contractor to deliver
to the City all work product completed as of such date, and in such case such work product shall be
the property of the City unless prohibited by law, and Contractor consents to the City's use thereof
for such purposes as the City deems appropriate.
b. Payment need not be made for work which fails to meet the standard of performance
specified in the Recitals of this Agreement.
13. DISCRIMINATION
Contractor shall not discriminate because of race, color, creed, religion, sex, marital
status, sexual orientation, age, national origin, ancestry, or disability, as defined and prohibited
by applicable law, in the recruitment, selection, training, utilization, promotion, termination or
other employment related activities. Contractor affirms that it is an equal opportunity employer
and shall comply with all applicable federal, state and local laws and regulations.
14. JURISDICTION - VENUE
This Agreement and all questions relating to its validity, interpretation, performance, and
enforcement shall be governed and construed in accordance with the laws of the State of
California. This Agreement has been executed and delivered in the State of California and the
validity, interpretation, performance, and enforcement of any of the clauses of this Agreement
shall be determined and governed by the laws of the State of California. Both parties further
agree that Orange County, California, shall be the venue for any action or proceeding that may
be brought or arise out of, in connection with or by reason of this Agreement.
15. PROFESSIONAL LICENSES
Contractor shall, throughout the term of this Agreement, maintain all necessary licenses,
permits, approvals, waivers, and exemptions necessary for the provision of the services
hereunder and required by the laws and regulations of the United States, the State of California,
the City of Santa Ana and all other governmental agencies. Contractor shall notify the City
immediately and in writing of his inability to obtain or maintain such permits, licenses,
approvals, waivers, and exemptions. Said inability shall be cause for termination of this
Agreement.
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16. COMPLIANCE WITH GOVERNMENTAL REQUIREMENTS
Contractor shall carry out all services pursuant to this Agreement in substantial
conformity with all applicable laws, ordinances, statutes, codes, rules, regulations, orders, and
decrees of the United States, the State of California, the County of Orange, the City, and of any
other political subdivision, agency, or instrumentality exercising jurisdiction over the City,
including all applicable federal, state, and local occupation, safety and health laws, rules,
regulations and standards, applicable state and labor standards, prevailing wage requirements, the
City zoning and development standards, City permits and approvals, building, plumbing,
mechanical and electrical codes, as they map apply, and all other provisions of the City and its
Municipal Code (as they may apply), and all applicable disabled and handicapped access
requirements, including, without the limitation, the Americans With Disability Act, 42 U.S.C. 9
12101 et seq., Government Code 9 4450 et seq., and the Unruh Civil Rights Act, Civil Code 9 51
et seq.
17. MISCELLANEOUS PROVISIONS
a. Each undersigned represents and warrants that its signature hereinbelow has the power,
authority and right to bind their respective parties to each of the terms of this Agreement, and shall
indemnifY City fully, including reasonable costs and attorney's fees, for any injuries or damages to
City in the event that such authority or power is not, in fact, held by the signatory or is withdrawn.
b. All Exhibits referenced herein and attached hereto shall be incorporated as if fully set
forth in the body of this Agreement.
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IN WITNESS WHEREOF, the parties hereto have executed this Agreement the date and
year first above written.
ATTEST:
CITY OF SANTA ANA
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PATRICIA E. HEALY
Clerk of the Council
APPROVED AS TO FORM:
JOSEPH W. FLETCHER
City Attorney
DY~_
Cristine L.
Assistant City Attorney
CONTRACTOR
resident
S?~- -?~-6cfJ,h
Employer ID # or Individual SS #
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EXHIBIT A
SCOPE OF SERVICES
The Contractor shall provide the services set forth in this proposal. The work shall be provided
in accordance with the following criteria:
I. Contractor will provide all labor, supervision and equipment and materials needed
to provide all necessary custodial maintenance of The Depot at Santa Ana in the
City of Santa Ana per Attachment A, General Conditions, and Attachment B,
Special Conditions for Custodial Maintenance.
2. Contractor shall obtain within five (5) days of executing this contract, a current
City of Santa Ana Business Permit and shall maintain a current business permit
throughout the term of said contract.
3. Contractor agrees that his employee will not permit access into The Depot at
Santa Ana by any unauthorized persons.
4. Contractor agrees to conform to all applicable Federal and State Occupational
Safety and Health Act standards in the performance of custodial maintenance.
5. Whenever a question as to the meaning of any portion of the specifications is in
dispute or where there may be more than one interpretation given to any portion
of the specifications, the interpretation by the City of Santa Ana shall be final.
6. Ifthe Contractor fails to provide services as per specifications, the City of Santa
Ana shall have the right to contract for said deficiencies and bill back the
incumbent Contractor.
COMPENSATION
City will pay and Contractor agrees to accept as full payment for its services Seven Thousand
Eight Hundred Dollars ($7,800.00) per month, for a total of Ninety Three Thousand, Six
Hundred Dollars ($93,600.00) annually.
Contractor shall submit to City, a detailed invoice for extra cleaning services, as set forth in
Attachment "E", and any other cleaning services not covered in this Agreement. Compensation
for said extra cleaning services shall not exceed Ten Thousand Dollars ($10,000.00) annually.
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ATTACHMENTS
General Conditions
Special Conditions
I. General
II. Routine Services Performance Standards
Administrative Offices Requiring Day Cleaning
Routine Services, Tasks and Frequencies
Extra Cleaning Performance Standards
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Attachment "A"
Attachment "B"
Attachment "C"
Attachment "D"
Attachment "E"
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EXHIBIT A
SCOPE OF SERVICES
The Contractor shall provide the services set forth in this proposal. The work shall be provided
in accordance with the following criteria:
1. Contractor will provide all labor, supervision and equipment and materials needed
to provide all necessary custodial maintenance of The Depot at Santa Ana in the
City of Santa Ana per Attachment A, General Conditions, and Attachment B,
Special Conditions for Custodial Maintenance.
2. Contractor shall obtain within five (5) days of executing this contract, a current
City of Santa Ana Business Permit and shall maintain a current business permit
throughout the term of said contract.
3. Contractor agrees that his employee will not permit access into The Depot at
Santa Ana by any unauthorized persons.
4. Contractor agrees to conform to all applicable Federal and State Occupational
Safety and Health Act standards in the performance of custodial maintenance.
5. Whenever a question as to the meaning of any portion of the specifications is in
dispute or where there may be more than one interpretation given to any portion
of the specifications, the interpretation by the City of Santa Ana shall be final.
6. If the Contractor fails to provide services as per specifications, the City of Santa
Ana shall have the right to contract for said deficiencies and bill back the
incumbent Contractor.
COMPENSATION
City will pay and Contractor agrees to accept as full payment for its services Seven Thousand
Eight Hundred Dollars ($7,800.00) per month, for a total of Ninety Three Thousand, Six
Hundred Dollars ($93,600.00) annually.
Contractor shall submit to City, a detailed invoice for extra cleaning services, as set forth in
Attachment "E", and any other cleaning services not covered in this Agreement. Compensation
for said extra cleaning services shall not exceed Ten Thousand Dollars ($10,000.00) annually.
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ATTACHMENTS
General Conditions
Special Conditions
1. General
II. Routine Services Performance Standards
Administrative Offices Requiring Day Cleaning
Routine Services, Tasks and Frequencies
Extra Cleaning Performance Standards
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Attachment "A"
Attachment "B"
Attachment "C"
Attachment "D"
Attachment "E"
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ATTACHMENT "A"
GENERAL CONDITIONS
CUSTODIAL MAINTENANCE
FOR
THE DEPOT AT SANTA ANA
The following is included as an attachment to the basic contract and must be complied with by
the CONTRACTOR.
1. CONTRACTOR shall furnish employee identification cards for those employees
working in and around The Depot at Santa Ana. Employees will be required to
permanently wear such I.D. cards whenever so working. Contractor shall agree that the
Downtown Development Division will approve all employees used in The Depot at Santa
Ana.
2. CONTRACTOR shall maintain a 24-hour, 7 day a week telephone and FAX machine
service and shall respond within four hours to clean up any work left undone after the
CITY notifies the CONTRACTOR of failure to perform. The CITY will notify the
Contract Service Company by Fax machine transmission of any and all failures to.
comply with this procedure.
3. CONTRACTOR shall provide a minimum of one individual capable of communicating
the English language (read and speak), to be stationed with the work crews at all times.
4. CONTRACTOR shall designate in writing to the CITY the name of the person who will
officially represent the CONTRACTOR, and be responsible for communication between
the CITY and the CONTRACTOR.
5. CHANGE IN SCOPE OF WORK - In the event the CITY requires a change in the
scope of the work set out in this agreement, for example, by loss or addition of facilities,
or by an increase or decrease in the work required within the facility set forth in this
agreement, or by special cleaning requirements not anticipated, the CONTRACTOR shall
provide in the attached Bid Proposal a basis by which such changes in scope may be on
the basis of an hourly rate of charge for labor and materials or may be on a unit price
basis. Such rate of charge shall be in force during the first year of the contract and shall
be negotiated for the succeeding years in accordance with the methods for changes set
forth elsewhere in this agreement.
6. TERMINATION OF CONTRACT - The contract may be terminated under the
following conditions:
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IF'B 99-107'
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a. By mutual written agreement of both parties. Termination under this provision
may be immediate.
b. Upon sixty (60) days written notice by the CITY to CONTRACTOR. The
CONTRACTOR may terminate responsibility of contract by notifying the CITY
one hundred and twenty (I 20) days prior to termination date.
Item #7 of this Agreement sets forth specific methods of resolving failure to perform by
the CONTRACTOR, including penalties and steps to termination.
7.' CONSEQUENCES OF FAILURE TO PERFORM REQUIRED SRVICES _ The
CITY will give the CONTRACTOR written notice of work deficiencies by copies of
Inspection Reports prior to charging a liquidated damage fee. These Inspection Reports
shall be given to CONTRACTOR on a timely basis.
The CITY will:
a. In the case of work scheduled for performance on a daily basis, deduct from the
CONTRACTOR'S next invoice a fee of $ I 0.00 per occurrence of each task.
b. In the case of work scheduled for performance on less than a daily basis, allow the
CONTRACTOR to correct the deficiency without penalty during the next
scheduled work shift, or at a time mutually agreed, unless the work deficiency is a
continuation; then the provisions of (a.) will apply.
Repeated instance of non-performance by CONTRACTOR will be grounds for termination of
Contract by CITY:
8. INDEPENDENT CONTRACTOR STATUS - The CONTRACTOR is engaged as an
independent contractor and will be responsible for any federal or state taxes applicable to
this contract and for complying with the requirements of all federal and state laws
pertaining to income tax with jail, unemployment insurance and other insurance
applicable and necessary for its employees.
9. EMPLOYMENT STANDARDS - The CONTRACTOR agrees that the custodial
services covered by this contract shall be performed by carefully selected and efficient
employees in conformity with accepted janitorial standards and practices. The
CONTRACTOR further agrees that upon request by the CITY, the CONTRACTOR will
remove from the CITY'S premises any employees who, in the opinion of the CITY, are
guilty of improper conduct or are not qualified to perform the work assigned.
CONTRACTOR further agrees to provide the CITY with a steady and dependable work
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IFB 99-107
page 8 of 33
force:. Employee turnover will be kept to a minimum'. Employees working in The Depot
at Santa Ana will be required to have an interview with the Downtown Development
Division to be approved by the CITY prior to assignment.
SECURITY: The following security requirements shall be in effect at all times. Failure
to abide by any of these items by any CONTRACTOR'S employee may result in removal
from the facility and or criminal charges.
SECURITY SCREENING
All of the CONTRACTOR'S personnel to work within the facilitv provide the following
information before beginninl! work:
a.
! b.
c.
d.
e.
f.
t
First name, middle name, last name
Date of birth
Current residence address
Photocopy of valid government issued photo identification
Photocopy of valid Social Security Card
Proof of U.S. citizenship or legal work status.
The CONTRACTOR shall be notified of any employees that are refused for employment within
the facility. The above information requirement shall also apply to employees who begin at any
later date.
Decisions of the Downtown Development Division are final and are not subject to arbitration.
10. NONDISCRIMINATION IN EMPLOYMENT - The CONTRACTOR shall not
engage in discrimination in hiring, selection, retention, promotion, or treatment of any
person in receipt of the benefit of any services or activities made possible by, or resulting
from, the contract. Discrimination means any act that unreasonably differentiate
treatment intended or unintended, based on age, handicap national origin, race, marital
status, religion or sex. .
11. KEY CONTROL - The CITY shall issue keys and/or cards to the CONTRACTOR as
necessary for the CONTRACTOR to perform the services. The CONTRACTOR shall
adequately secure the keys, provided by the CITY. The CONTRACTOR shall not
duplicate and shall not allow such items to be duplicated. Any such items which become
lost, missing or stolen shall be immediately reported to The Depot at Santa Ana by the
CONTRACTOR. The CONTRACTOR shall reimburse the CITY for all direct and
indirect costs associated with re-keying any buildings or portions of buildings when
CITY determines that security by CITY property is in jeopardy as a result of lost,
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IFB 99"-107 '
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misplaced, stolen or unauthorized duplication of keys or cards issued the
CONTRACTOR by the CITY.
The CONTRACTOR shall insure that no offices or interior doors normally locked are left
unattended if the exterior doors of the building are not locked.
The CONTRACTOR shall insure that during non-business hours any office unlocked
before cleaning, shall be left in a locked condition when cleaning is completed, and that
any exterior door used by the employees is locked upon their departure.
The CONTRACTOR shall insure that in no instance will employees cif the
CONTRACTOR admit any person or persons into locked buildings or to locked spaces
within building areas,
The CONTRACTOR shall physically present all keys and access cards for verification
upon request by the CITY.
12. When an employee leaves the service of the CONTRACTqR, the CONTRACTOR shall
notify the Downtown Development Division within 24 hours.
13, EMPLOYEE CONDUCT - AII CONTRACTOR'S employees shall wear identical
uniforms that clearly designate them as employee of the CONTRACTOR at all times
while within the facility;
CONTRACTOR'S employees shall never bring alcoholic beverages or narcotics into the
facility. Persons that are under the influence of alcohol or narcotics shall be denied
admittance into the facility.
In the event of a dispute between CONTRACTOR'S staff and facility staff regarding
work procedures, security measures etc., the Downtown Development Division shall
have the final decision.
14, PARKING -CONTRACTOR will be responsible for providing parking in lot D adjacent
to The Depot at Santa Ana for all of their employees,
15. CONTRACTOR shall provide all cleaning appliances, utensils (i.e.; vacuums, mops,
janitor carts, floor polishers, ladders, etc.) and all vacuum bags, etc. All non-disposable
items will remain on the premises for the duration of this contract.
16. The CITY will provide paper towels, toilet paper, toilet seat covers, hand soap, cleaning
chemicals, rags and sponges. The CONTRACTOR will fill all dispensers with these City
and Contractor supplied items.
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IFB 99-107
page 10 of 33
17. CONTRACTOR will be charged for any damage their employees cause to the dispensers
they are responsible for filling.
18. CONTRACTOR will provide all prescribed services to approximately 37,000 sq. feet of
space within The Depot at Santa Ana. Attachment "C" lists the tenant spaces within the
Facility that are covered by this agreement, as well as the rooms within the Facility that
are not covered by this agreement.
19. All interior glass in open spaces, office walls, corridors, atrium handrail areas, partitions
and the interior of all building windows are covered under this contract. This includes
both sides of all glass doors and entry doors. Exterior windows and glass of the facility
are covered under this contract. .
20. This contract does cover the cleaning of any areas on the roof above the courtyard and
suite 100.
21. CONTRACTOR will determine the square footage of carpet vs. other floor types for their
bidding purposes.
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ATTACHMENT "B"
SPECIAL CONDITIONS
CUSTODIAL MAINTENANCE
FOR
THE DEPOT AT SANTA ANA
I. GENERAL
Shall mean work to be performed every hour.
Shall mean work to be performed two times a day at 9:00 a.m. and 2:00
p.m.
Shall mean work to be performed four times a day at 7:00 a.m., 11:00
a.m., 3:00 p.m. and 6:00 p.m.
Shall mean work to be performed on each day of service at a particular
location.
SEVEN DAYS means each day in the week.
FIVE DAYS means Monday through Friday.
3 Days means Monday, Wednesday and Friday.
TWO DAYS means Tuesday and Friday.
ONE DAY means day indicated.
(Specific days may be indicated other than these).
The common area of the facility and the first floor tenants are maintained
7 days, while the tenants on the rest of the floors are maintained 5 days a
week.
Shall mean one time during each week. A specific day may be indicated.
Shall mean two times during each week. Specifically each Tuesday and
Friday.
Shall mean three times during each week. Specifically each Monday,
Wednesday, and Friday.
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IFB 99-107 .
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M
Shall mean once each month or twelve times each year; the first week of
each calendar month unless specifically indicated.
2M
Shall mean two times each month, the first & third week of each month.
2Y
Shall mean two times each year, every six months; January and July
unless changed.
A
Shall mean once each year as directed.
HOLIDAYS:
Shall be those designated by the City of Santa Ana:
New Year's Day, Martin Luther King Day, Lincoln's/Washington's
Birthday, Memorial Day, Independence Day, Labor Day, Veteran's Day,
Thanksgiving Day, Day after Thanksgiving, Christmas Eve, and
Christmas Day. Holidays falling on weekend days may effect the
observance day for the Holiday.
HOURS OF WORK ALLOWED FOR CONTRACTOR:
COMMON AREA OF FACILITY - All contracted areas cleaned between 6:00AM and
II :OOPM (seven (7) days a week including Holidays.)
Tenant space above the first floor (see attachment C) will be cleaned 5 days a week
between 4 PM and II PM.
SCHEDULING:
All work shall be performed in accordance with the Custodial Schedule. At the convenience of
the CITY, and work which necessitates closing an area within a facility shall be scheduled so as
not to conflict with regular office hours, or events.
OUANTITIES:
All quantities shown on the Custodial Schedule are approximate and subject to verification by
the CONTRACTOR. Additional or less custodial areas may be added and subtracted at the unit
cost quoted.
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IFB 99-107
page 13 of 33
INSPECTION:
A qualified CONTRACTOR'S representative shall be required to inspect the facility once a
week or more often if requested by the CITY.
Section II of Attachment "B" indicates the detailed performance standards that the Contractor
will be expected to perform as part of the routine services. Section III indicates the frequency of
those services.
n. ROUTINESERVlCESPERFORMANCESTANDARDS
1. CLEAN AND DISINFECT DRINKING FOUNTAINS AND SINKS
Use a spray bottle of germicidal detergent solution, sponge or cloth, small percolator
brush, abrasive pad or lotion cleanser to remove all obvious soil, streaks, smudges, etc.,
from the including the spouts and drain. After cleaning and disinfection, the entire
drinking fountain and/or sink (sink refers to all sinks in coffee rooms or lounges) shall be
free of streaks, stains, spots, smudges, scale, and other removable soil. Oil is not to be
: used to polish metal fixtures.
2. CLEAN AND DISINFECT WASH BASINS. TOILETS AND URINALS
Use a spray bottle, to apply germicidal detergent solution to all surfaces of wash basin,
toilets, toilet seat hinges, pipes, urinals, showers and adjacent surfaces. Use a sponge or
cloth (except inside toilet bowls and urinals where a bowl mop shall be used) to remove
soil from all surfaces of these fixtures and adjacent surfaces. Use lotion cleanser and an
abrasive pad to remove soil not removed by the sponge or cloth and germicidal detergent
solution. Use a dry cloth to dry metal surfaces of faucets, handles, valves, etc. The
sponges and cloths used in cleaning and disinfecting toilets, urinals and other surfaces
contaminated with urine or feces shall be a color readily distinguishable from sponges
used on other surfaces and fixtures. Floor and door soap scum, mold and mildew will be
removed daily and drain screens cleaned of hair and lint. Oil is not to be used to polish
metal fixtures.
3. CLEAN ENTRANCE MATS
Use a wet/dry tank vacuum to remove moisture and a carpet vacuum to remove dry soil
from carpeted type entrance mats. Non-carpeted type entrance mats shall be cleaned by
shaking, hosing with water and/or vacuuming.
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4. CLEAN AND REFILL FLOOR DRAINS
Use a small stiff bristle brush to clean floor .drains. Use metal polish to remove corrosion
and tarnish. Pour solution of germicidal detergent down the floor drain to fill the drain
trap to prevent the escape of sewer gas.
5. COMPLETELY VACUUM CARPET
Use a carpet vacuum to remove visible and hidden soil and debris from the carpet surface
and from within the carpet pile. Chairs, trash receptacles and other such items shall be
tilted or moved where necessary to vacuum. After completely vacuuming, the carpet
shall be free of all visible soil and litter and all soil which can be removed from the carpet
pile.
Vacuum SDecifications:
All areas should be vacuumed with a dual (2) motor vacuum with an internal filtering
system for cleaner air discharged (3 microns). The vacuum should have a 3500-RPM
chevron brush with pile height adjustment brush wear adjustment, and top loading bag.
No single motor, cloth bag vacuums or back pac vacuums will be used.
6. DAMP MOP NON-CARPETED FLOORSIMACHINE SCRUB STONE FLOORS
Use a solution of neutral detergent solution and a mop to remove soil from non-carpeted
floors, which cannot be removed by sweeping, or dust mopping. Floors which are coated
with floor finish shall be dust mopped prior to damp mopping. Trash receptacles and
other such small items shall be moved as necessary and returned to their appropriate
location. It is not necessary to move all furniture. All accessible areas of the floor shall
be damp mopped. The area to be damp mopped shall be outlined with the mop first and
then the remainder of the area shall be mopped. Care shall be taken to prevent splash and
mop marks from being visible on furniture legs, doors, etc., "Caution _ Wet _ Floor"
signs shall be placed so as to provide sufficient safety measures. After a floor has been
damp mopped, it shall have no puddled water and be free of soil, stains, streaks, and swirl
marks. A check shall be made for any observable soil which can be removed by a second
scrubbing. On rest rooms a germicidal detergent solution should be used instead of a
neutral detergent solution.
7. DE-SCALE TOILETS AND URINALS
Use acid-type bowl cleaner and nylon bowl brush to remove scum, mineral deposits, rust
stains, etc., which are common problems of toilet bowls and urinals.
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IFB 99-107
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8. DISINFECT FURNITURE. FIXTURES. WALLS. PARTITIONS. (REST ROOMS)
Use a sponge or cloth and a germicidal detergent within a spray bottle to damp wipe and
disinfect all non-wood hard surfaces of furniture, fixtures, walls, partitions and doors.
Use a germicidal detergent approved by the City.
9. VACUUM FABRIC FURNITURE SURFACES
Use an upright or tank vacuum with dusting attachment and remove all dust, lint, litter,
and dry soil, etc., from all fabric surfaces of chairs, work station partitions, and other
furniture.
10. DUST HVAC VENTS
Using a vacuum cleaner with brush attachments. Clean all HV AC vents and area
immediately surrounding them. Care should be taken not to spread dust into the air.
11. DUST BLINDS AND DRAPERIES
Dust blinds and draperies using vacuum cleaner brush attachment. Also wipe off any
visible dirt or dust from plastic vertical type blinds, shades or mini-blinds.
12. DUST BUILDING SURFACES
Use a lightly treated dust cloth, lambs wool dusting tool, upright or tank vacuum with
dusting attachments, or combination of these tools to remove all dust, lint, litter, dry soil,
etc., from the surface of ledges, window sills, fire extinguishers, counter tops, wall door
.'. "..' V; ":f\:~l11~s~a.nd. si1!.s.,).ight ~~~.Li>~eX' P:~rt.!*)n.s,i!llJs).rid' oihe{type's:Of'fiXti1'r~s"and
surfaces which are not considered to be furniture surfaces or specialty equipment'Such as
test equipment, computers, typewriters, calculators, etc., below' 9 'feetIi'Ci~ih~ floor
surface. Dusting shall be accomplished by the removal of soil from the area - not by
moving it from one surface to another. This includes the cleaning of the atrium wood
ledges too.
13. EMPTY TRASH AND ASH RECEPTACLES
All wastebaskets, cigarette ash receptacles and other trash containers within the area shall
be emptied and returned to their initial location. Boxes, cans, papers, and other
containers marked 'TRASH" (or are obviously trash) shall be removed. All waste from
such trash receptacles shall be removed from the area and emptied into a designated trash
dumpster or receptacle in such a manner as to prevent the adjacent area from becoming
littered by such trash.
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IFB 99-107
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14. GENERAL CLEANUP
Remove litter. Sweep or vacuum soil from floors. Spot clean unsightly soil from
building, fixture and surfaces. Spot mop floors to remove liquids and unsightly soil.
Empty trash and ash receptacles which may become filled prior to the scheduled routine
cleaning. Refill dispensers that may become depleted prior to the next scheduled routing
cleaning. Remove carpet stains.'
15. REARRANGE FURNITURE
All furniture moved by the Contractor during the performance of the services shall be
returned to its appropriate location. All items such as chairs, trash receptacles, etc., shall
be returned to their appropriate location.
16. REFILL-DISPENSERS
Check and refill each toilet paper dispenser, hand soap dispenser, paper towel dispensers,
toilet seat cover dispenser, etc. The supplies shall be placed in the dispensers in
accordance with the directions of the supply and dispenser manufacturers. Hand soap
dispensers and adjacent surfaces shall be wiped to remove spillage.
17. REMOVE CARPET. CHAIR UPHOLSTERY & PANEL/WALL FABRIC STAINS
.t a.
"
Prespray the spot with a water based solvent (pH8.5 to 9.5), and allow 10 minutes
dwell time. Agitate soiled area with a soft-bristled nylon brush and extract
residue with warm water.
18. REPLACE TRASH RECEPTACLE LINERS
All obviously soiled or torn trash receptacle liners shall be replaced with a new trash
receptacle liner. The liner shall be replaced in such a manner as to present a neat uniform
appearance.
19. RE-WAX VINYLrrILE FLOORS
If there are black marks, marks from chair glides, imbedded soil in the finish, remove
before re-waxing. One uniform thin coat of approved floor finish will be applied. A one
tile border, next to the walls will not be re-coated. After the finish has dried, the
appearance will be uniform with no visible stress, swirls, etc. Remove all stripping or
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IFB 99-107
page 17 of 33
detergent solution from the baseboards, door or other non-floor surfaces and in adjacent
spaces.
20. SPOT CLEANING BUILDING SURFACES
Use a sponge, clean cloth, abrasive pad, spray bottle of detergent solution, glass cleaner,
or creme cleanser to remove smudges, fingerprints, marks, streaks, tape, etc., from the
surface of ledges, windows, partition glass, window sills, fire extinguishers, counter tops,
walls, doors, door frames and sills, pictures, partitions, rails, and other type of fixtures
and surfaces, which are not considered to be furniture surfaces or specialty equipment
such as test equipment, computers, typewriters, calculators, etc., below 9 feet from the
floor surface. Care must be taken not to permanently mar the surfaces.
21. SPOT CLEAN FURNITURE AND FIXTURES
Use a sponge, clean cloth abrasive pad, spray bottle of detergent solution, glass cleaner,
or creme cleanser to remove smudges, fingerprints, marks, streaks, tape, etc., from the
surfaces of ledges, window sills, fire extinguishers, counter tops, walls, doors, door
frames and sills, pictures, partitions, rails, and other types of fixtures and surfaces which
are not considered to be furniture surfaces or specialty equipment such as test equipment,
computers, typewriters, calculators, etc., below 9 feet from the floor surface.
22. SPOT CLEAN TRASH RECEPTACLES
Remove nonpermanent stains and soil from the interior and exterior of trash receptacles.
Use a cleaning cloth or sponge and neutral detergent solution or lotion cleanser and a
synthetic fiber abrasive pad.
23. SPRAY.BUFFIHARD FLOORS
Prior to being spray-buffed, the floor surface shall be dust mopped. A single-disc floor
machine, buffing pad, and a spray bottle with spray buffing solution shall be used to
restore a uniform gloss and protective finish to resilient tile or terrazzo floors which are
finished with a floor finish. The spray buff solution shall be a premixed solution
formulated as a companion product to the finish already on the floor. All chairs, trash
receptacles, etc., shall be titled or moved where necessary to spray buff underneath. The
floor shall be dust mopped after spray buffing. After spray buffing, the entire floor shall
have a uniform, glossy appearance, free of scuff marks, heel marks, and other stains, and
shall have a uniform coating of floor finish. All spray buff solution shall be removed
from baseboards, furniture, trash receptacles, etc.
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!FE 99-107
page 18 of 33
24.
WINDOW CLEANING
Completely remove dust, cobwebs, smudges, tapes, oil film and other types of soil from
all interior and exterior windows and partitions. A solution of glass cleaner, window
squeegee tool with rubber blade, clean sponge and clean cloths are to be used. Remove
drip and splash marks from all adjacent surfaces. Glass in open space and office
partitions are included in this project.
25.
SWEEP OUTSIDE PATIO. BALCONIES AND BUILDING ENTRYW A YS
Clean cobwebs from overhead surfaces and lights affixed to the building entrywaY'areas.
This includes cleaning the exterior of doors, door thresholds and hardware. Sweep
exterior patios.
26. CLEAN ENTRANCE GLASS
Clean both sides of all building entry door glass and entry doors for a uniform appearance
free of all smudges, fingerprints, stains, streaks, lint, etc. Remove all paper and tape
surfaces.
27. MACHINE SCRUB GLAZED TILE AND STONE FLOORS
Apply the approved cleaning solution compatible"with type of surface, and allow to stand
before scrubbing the surface with a floor buffer equipped with a scrubbing pad. Deep
cleaning to be performed in a manner to remove heavy stains, mildew and mineral
deposits from the surface. After scrubbing, the surface will be rinsed thoroughly to
remove all remaining cleaning solution. After cleaning, the floor and grout will have a
uniform appearance free from film, mineral deposits, corrosion stains, etc. Areas not
accessible with the buffer will be manually scrubbed with an abrasive pad. Apply sealer
to tile areas, after machine scrubbing except in shower areas.
28. EMPTY TRASH IN OUTSIDE PATIOS. BALCONIES. ENTRY DOOR AREAS
Empty trash receptacles in patio and balcony areas. Clean receptacle as needed each
time. This includes receptacles that may be placed outside any entry doors.
29.. BREAK DOWN CARDBOARD BOXES
Cardboard cartons are to be broken down flat and put into the proper trash container.
30. SPOT CLEAN CEILINGS
Remove toilet paper wads, cobwebs, dust build up and other debris from the ceiling.
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IFB 99-107
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31. DUST WALLS AND CETI..INGS
Use a lightly treated dust cloth, lambs wool dusting tool, upright or tank vacuums with
dusting attachment, or combination of these tools to remove all dirt, lint, litter, dry soil,
etc., from wall and ceiling.
32. SAFETY AND PRECAUTIONARY MEASURES
Contractor shall secure work area and equipment to prevent passage by the general public
and City staff, and shall denote it as such. Work area and equipment shall stay under that
condition until work is complete, equipment is vacated, and passage is safe by the general
public and City employees. The proper quantity and type of safety signs, such as
"caution, wet floor" will be placed by the Contractor's employees everytime conditions
exists that warrant such signs. Signs will be provided by the Contractor. Signs are to be
picked up and stored in the proper janitor room once the condition no longer exists to
warrant such signs.
33. DUST WALLS AND CETI..INGS
Use a lightly treated dust cloth, lambs wool dusting tool, upright or tank vacuums with
dusting attachment, or combination of these tools to remove all dirt, lint, litter, dry soil,
etc., from wall and ceiling.
34. HIGH DUSTING
Remove dust, cobwebs, oily film, etc., from all fixtures and surfaces above 10 feet from
the top of the floor. This includes lights, grills, light fixtures, pipes, sprinkler system,
cables, ledges, walls, ceilings, vents, etc. High dusting shall be accomplished by using
treated dust cloths, lambs wool dusting tools, damp sponges, and a tank vacuum with
dusting and vacuuming attachments.
35. CLEANING WOOD FURNITURE
Clean 'ture with a soft cloth, (no oil based cleaner), with a mild cleaner,
suc as "Marguard". are should be taken not to scratch or mar wood surfaces.
GENERAL INFOR.1~ATION
. There are approx. 50 roll up shades, vertical blinds and mini blinds in The Depot
. Trashcan liners will be provided by the City. Trash cans: *Office/work station areas mostly
contain _ 10" W x 10" D x IS" H size trash cans. Lobby -Large size trash-cans! Liners.
Exterior Grounds - Large size trash-cans lliners*
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IFB 99-107
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ATTACHMENT "C"
THE DEPOT AT SANTA ANA
TENANT OFFICES (7 DAYS A WEEK except suite 107, 108,200,220 & 300)
SUITE # TENANT NAME SOUARE FOOTAGE
100 Not included in bid
101 Amtrak 2,135
102 Cafe Express 1,100
103 State of California - EDD 1,545
104 K. Lee Gift Shop 50
105 Greyhound Buslines 1,180
106 Transportes Intercalifornias 313
107 Foster Assessment Center 100
108 Property Management Office 100
109 Tres Estrel1as De Oro 75
200 Santa Ana WORK Center 4,769
220 Santa Ana WORK Center 7,353
300 County of Orange GAIN 6,000
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IFB 99-107
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ATTACHMENT "D"
ROUTINE SERVICES. TASKS AND FREOUENCIES
THE DEPOT AT SANTA ANA
TENANT SPACE - All areas are to be cleaned five (5) days a week, excluding Holidays.
COMMON AREAS - Lobby waiting areas, 4th and 5th floor conference room, rotunda,
stairs and parking lots to be cleaned seven (7) days a week, including Holidays.
I. TENANT SPACE.
FREOUENCY ROUTINE SERVICE TASKS
D 1. Empty trash & ash receptacles. Including entry areas.
D 2. Replace obviously soiled/torn trash receptacle liners.
D 3. Spot clean trash and ash receptacles.
D 4. Clean and disinfect drinking fountains.
D 5. Rearrange furniture.
D 6. General clean-up.
D 7. Damp mop or machine scrub non-carpeted floors.
D 8. Clean entrance mats.
D 9. Completely vacuum carpet.
D 10. Break down cardboard cartons.
D 1l. Spot clean furniture and fixtures.
D 12. Spot clean building surfaces.
D 13. Dust building surfaces.
D 14. Dust furniture surfaces.
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IFB 99":'107
page 22 of 33
D 15. Spray buff hard floors.
D 16. Re-wax hard floors as needed.
M 17. Cleaning interior room windows and workstation partitions.
M 18. Dust HV AC vents.
M 19. Dust window blinds.
D 20. Clean and disinfect wash basins.
D 21. Clean all entry and interior glass doors (both sides)
M 22. Clean all exterior windows.
M 23. Dust walls and ceilings.
M 24. High dusting.
W 25. Vacuum or brush chair upholstery.
IA. OUTSIDE PATIOS & LUNCHROOM
FREOUENCY ROUTINE SERVICE TASKS
D I. Empty trash and ash receptacles, including outside patio areas.
D 2. Replace obviously soiled/torn trash receptacle liners.
D 3. Spot clean trash receptacles.
D 4. Rearrange furniture.
D 5. General clean-up.
D 6. Damp mop or machine scrub non-carpeted floors.
D 7. Clean entrance mats.
D 8. Completely vacuum carpets.
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IFB 99-107
page 23 of 33
D 9. Break Down cardboard boxes.
D 10. Spot clean furniture surfaces.
D 11. Spot clean building surfaces.
D 12. Dust furniture surfaces.
D 13. Spray buff hard or machine scrub floors. Re-wax as needed.
D 14. Remove carpet stains.
D 15. Clean and straighten lunchroom tables, chairs, and table top
accessories.
M 16. Clean windows.
M 17. Dust HV AC vents.
D 18. Clean and disinfect wash basins.
D 19. Clean entrance glass (all glass doors).
D 20. Clean inside oflunchroom
W 21. Sweep outside patios.
D 22. Empty trash receptacles in outside patio areas.
M 23. Re-wax vinyl floors.
M 24. Dust walls and ceilings.
M 25. High dusting.
D 26. Wipe chairs, table tops & legs, & benches clean.
TOTAL MONTHLY COST FOR CATEGORY 1& IA. =
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IFB 99-:107
page 24 of 33
n. REST ROOMS - all floors
FREOUENCY
H
ROUTINE SERVICE TASKS
I. Empty trash receptacles.
H
2. Replace obviously soiled/torn trash receptacles/liners.
H
3. Spot clean trash receptacles.
H
4. General clean-up.
H
5. Damp mop or machine scrub non-carpeted floors.
H
6. Completely vacuum carpet.
H
7. Spot clean furniture and fixtures.
H
8. Spot clean building surfaces.
2W
9. Dust building surfaces.
2W
10. Dust furniture surfaces.
W
I I. Spray buff hard floors, re-wax as needed.
D
12. Remove carpet stains.
M
13. Dust HV AC vents.
H
14. Refill dispensers.
M
IS. Machine scrub glazed tile floors.
W
16. Clean and refill floor drains.
W
17. De-scale toilets and urinals.
W
18. Disinfect furniture, fixtures, walls, partitions, doors, etc.
H
19. Clean and disinfect wash basins, toilets and urinals. Remove soap
scum.
tft!~ ~ tid
~Lf!!!r7
tL tJf/ HJ
. , /l::}ft::!A
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IFB 99-107
page 25 of 33
H
20. Clean mirrors.
M
21. Dust walls and ceilings.
M
22. High Dusting.
w
23. Replace deodorant cartridge in automatic spray dispenser
TOTAL MONTHLY COST FOR CATEGORY II. =
ill. COMMON AREAS
FREOUENCY ROUTINE SERVICE TASKS
4XD 1. Empty trash and ash receptacles.
4XD 2. Replace obviously soiled/torn trash receptacle liners.
4XD 3. Spot clean trash, ash receptacles & fixtures.
2XD 4. Clean and disinfect drinking fountains.
D 5. Rearrange furniture.
4XD 6. General clean up.
D 7. Damp mop non-carpeted floors.
4XD 8. Clean entranceways.
2XD 9. Completely vacuum carpet.
D 10. Spot clean furniture & fixtures.
D II. Spot clean building surfaces.
D 12. Dust building surfaces.
D 13. Dust furniture surfaces.
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IFB 99':'107 .
page 26 of 33
D 14. Spray buff hard floors.
3M 15. Re-wax hard floors as needed.
M 16. Dust HV AC vents
4XD 17. Clean entrance glass (all glass doors).
W 18. Clean all glass panes, interior and exterior.
M 19. Dust walls and ceilings.
M 20. High dusting.
TOTAL MONTHLY COST FOR CATEGORY ill =
IV. OUTDOOR PARKING & DRIVEWAY AREAS
FREOUENCY
2XD
ROUTINE SERVICE TASKS
1.
Empty trash and ash receptacles.
2XD
2.
Replace obviously soiled/tom trash receptacle liners.
2XD
3.
Spot clean trash and ash receptacles.
2XD
4.
General clean-up.
2XD
5.
Sweep and pick up any trash or cigarette butts and break down any
cardboard boxes.
D
6.
Pick up debris from driveway and parking surfaces.
TOTAL MONTHLY COST FOR CATEGORY VI. =
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IFB 99-107
page 27 of 33
ATIACHMENT "E"
EXTRA CLEANING PERFORMANCE STANDARDS
CUSTODIAL MAINTENANCE
FOR
THE DEPOT AT SANTA ANA
1. CARPET CLEANING. EXTRACTION METHOD
Spot clean, vacuum, operate the extraction equipment, and re-vacuum all carpet in the
specified area. All vacuuming, both before and after cleaning shall be repeated until
there is no longer evidence of dry soil or cleaner residue in the carpet pile as
determined by examining the filter bag. All stained areas shall be. treated with spot
cleaning solution, following the directions of the manufacturer. Spot cleaning shall be
continued until as much of the stain as possible has been removed. Areas, such as
comers, which are inaccessible to the equipment, shall be cleaned with manual scrubbing
devices. After cleaning and allowing sufficient drying time, vacuum the carpet
following a pattern which will give the carpet pile a uniform appearance.
HOT WATER EXTRACTION
Hot water extraction provides rapid soil emulsification since most of the cleaners used for
extraction are low foaming and non-corrosive. They penetrate into the carpeting and
loosen the soil for easy removal while extracting. The pH of the detergent used should
never exceed 10.5.
A. Extractor Soecifications:
Use a self-contained hot water extractor with a minimum' of 100 psi water
pressure through the injection nozzles, a reel-type soft bristled agitation brush and
a water lift of 130 inches.
B. Equipment performance characteristics are critical to ensure effective and
complete extraction.
CARPET CLEANING CHEI\UCALS
Only pre-approved carpet cleaning chemicals will be used. Be sure that the chemical
manufacturer's recommendations and safety procedures are followed. Do not exceed the
recommended dilution ratios for any cleaning product. Chemicals used should conform
to all regulatory guidelines.
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IFB 99-107 .
page 28 of 33
A. Presprav Spotter (pHS.5 to 9.5)
Prespray the area to be cleaned. Allow the prespray eight (S) to ten (10) minutes
dwell time. Extract the presprayed area with hot water only. Note: do not
prespray too large an area. If the prespray is allowed to dry prior to
extraction, it will not be effective.
B Deterl!ent (pH not to exceed 10.5)
Dilute the detergent to 1/2 the chemical manufacturer's specified ratio per gallon
of hot water. extract the carpet. If there are any large stains, it is advisable to
prespray them with the prespray prior to eXtracting.
2. NON-SPECIFIC TASKS
Perform miscellaneous activities as directed by the Property Manager. The hourly price
shall include the cost of any tool, item of equipment, chemical or supply if such type of
item is used in performing routine services as defined in the Specifications. Should any
tool, item of equipment, chemical or supply not normally used in performing routine
services be required as directed by the City, such term shall be deemed to be not included
in this bid price and shall be reimbursed to the Contractor.
3. STRIP AND REFINISH FLOORS
All non-fixed furnishings such as tables, chairs, desks, trash receptacles, storage
containers shall be removed prior to stripping unless exempted by the City. A single disc
floor machine, stripping pad, putty knife, abrasive pad, mop, mop bucket and wringer,
floor finish remover and rust remover shall be used to remove all removable marks, heel
marks, scuff marks, rust stains, gum and other types of stains and soil. Manual scrubbing
devices shall be used in areas inaccessible to the floor machine.
4. WASH FLORESCENT LIGHT FIXTURES
Remove lenses, clean both sides with damp pad and replace lenses into fixture.
5. HIGH DUSTING
Remove dust, cobwebs, oily film, etc., from all fixtures and surfaces above 10 feet from
the top of the floor. This includes lights, grills, light fixtures, pipes, sprinkler system,
cables, ledges, walls, ceilings, vents, etc. High dusting shall be accomplished by using
treated dust cloths, Iambs wool dusting tools, damp sponges, and a tank vacuum with
dusting and vacuuming attachments.
~
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EXHIBIT B
ADDITIONAL INSURED ENDORSEMENT
FOR COMMERCIAL GENERAL LIABILITY POLICY
Insurance Company
This endorsement modifies such insurance as is afforded by the provisions of Policy
# relating to the following:
I. The City of Santa Ana, 20 Civic Center Plaza, Santa Ana, California 9270 I; its
officers, employees, agents, volunteers and representatives are named as additional insureds
("additional insureds") with regard to liability and defense of suits arising from the operations
and uses performed by or on behalf of the named insured.
2. With respect to claims arising out of the operations and uses performed by or on
behalf of the named insured, such insurance as is afforded by this policy is primary and is not
additional to or contributing with any other insurance carried by or for the benefit of the
additional insureds.
3. This insurance applies separately to each insured against whom claim is made or
suit is brought except with respect to the company's limits of liability. The inclusion of any
person or organization as an insured shall not affect any right which such person or organization
would have as a claimant ifnot so included.
4. With respect to the additional insureds, this insurance shall not be cancelled, or
materially reduced in coverage or limits except after thirty (30) days written notice has been
given to the City of Santa Ana, 20 Civic Center Plaza, Santa Ana, California 92701.
(Completion of the following, including countersignature, is required to make this endorsement
effective.)
, this endorsement form as a part of
Effective
Policy #
Issued to
Named Insured
Countersigned by
Authorized Representative
11
--leROw CERTIFIC)tre OF LIABILITY IN5URANI.;~ I .~;;;ZDO~"
,< JKlNIUAANCES1iRVICEIo.../ 1'" CHlTl'ICAT! IIllS9\. AS It MltTTfft 0' INI'OOM''I1I)~
., 31M Wilohire 81..'1100 ~~t1!:~Hr~~~~lc~ti~ N~~O'lM~~~. i~~1
M. TIR 1till eoVERAGE AFFCArlI!D BV fH.! POLICIES aE1.0W.
INSUlWlS AI"OROiNG COVERAGE
i """." G~lNllNSOllJ.llCIrCOMP,
:;;;.;.~. . pllOOREssiVelflsURANCE
oui... STATE Fijtj!H~I,IJ~~!i~~_~~~~
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LOS A"GiLliS
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u.. CHA MAlNTENAIlC1l eOMl'lINV
CA8IlII10
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18&1& SAN FERN....NDO MISSION BLV
NOIU~R)D"I! "" '1~28
COIIIIW!"
M ';'1,.10& cr INSUAANCI ~LltTIO UlC'W ~il\VC IU'" _liE!> TO THt: INSUM;' NA<y;&D JlBOVI ..Ok ""'1 PO~IQ" JlIi~O 1~\CA.T'iD. NQ'I'W1ToiSTANDlf.ltl
~HY ~VNJ.lI!WT. TERM O~ ~NI,)",C>>I OJ AIN CQI\lTR.1CT ~ emu O:)el,:t.lINT ViI'!"K RESPECT 10 \I\t11CH "~lS CE;IUlF\C41E!MY 8E iSSUED ~
N"-Y n~l"Ili/. ,"" INS"'.'\A...~I ......o"O!O 1'1" THI! POJG1ES DSSeJ,IIUU.. ..~~1at4 IS SUiJ'liI:T TO _L\. nolI! reM! iX:l,U91ONS NIl CONomON~ (III SIj\:H
~lICfS,A(~AtI..IMfr, SHOWI'fI.tl\":"r-.A\~8r:e:N ~l:(:ep~ .....IOa."1Jo1I
...:..-:: . _ d _____-r--~-...-. ,.... . , I ,eut?IHlClI"'~ t"O\JCYllfIIIUTlOH
'1'~1 r....n~rt4UUN::C 1 ~MU..'A : nl.!!.!'lwt:I;."", I ~ LMTS
~~;''''\ ""'1\.lT'I' I' i t .ACHOCiQ\I"IU.~1! !.. 11l0Q~
')( CO~"'" CWtli""" 1,1ASt\I..... I 1 r Flil€ OAMI.Gl:: I~- fll'lllt I * :.1'106 'OGb ~ '
... '-'JCIJ\lIQ~,~1 1'j{'oc:w1 ! !fIllI.~nP'~';;;~~""~"i'-"
Al -- ~ I VCGPOOOl19 '0I211l_ I 10125/20113 I'!.!~~'~~~;~;'--I' ~i~~:~;:
r"" . '.:"~',' .... .~". H, ' \ ~ l;.\j~M."J:CPu;.t.;'/i t 1,000.000,
~1l'l.QGF'~~r~L'~J.p,~Ll!3pfll:i I' 'I ~..c;.:'e;;~!O~_{..___l,otili;~il.
'o..~'.'t' .~~ l""l~~e. i. __ \ I
Im~JlI""~~ :! ~o,~~:.F'c\.Ju"",!, 1..00,000
I ~,..I''''''''~TD \- ---'~
IXJALLQA1ftlll\LlT03 :600l\.l'IhMV
I, .~~~~
ft 'j' Sc,io\IDUlleAUlQ$ eA0043310Y1 ,000It2ODZ 1GI8t200:S
_ Halt A1JlOI IOOoLY ""Nt'!'
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0"""'" uMlUT'f I
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}'~fOl)l.ILV.IA~~~ 1.L....____.
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01598835-01
4IllI211ln
415N2~
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:"l. Wt<lIII;elbf...T '. 1.00D,eOO
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City of Slnta Ani, "* ornc.l'I, IRlnts A lH1\PIoy... In Mmt;l N AddltlonClII,,$l,Irilnoo p.r
: tndolsomtnlttta""td.
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ceol1/1 T! H 01
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CANCRL'-A'TtON
tvv.IJLD>>"!J1'1111I.llQY1W~IlIP'llI,lClI&,,'~lEO.'P'QiIl1i:'"I:I)l'l'III''TQ,l
l)"tt1ttfllfD~, TMf_tll"~ \onUJltt'\ If\lll__..... A W.UI V1A.'Tt~
..O..'!'D tJoll:ellTAtm:MOltlU \11011I;.')1"0 MlU~'IU'JIJII6'I'~'IU:
x_IC~_~U~\'C.IlMtI. 'VI"'" "..-l1''It,M
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i Sonta Ana Regional
\ TriUponation C.nt.r
,
1000 E. San.. An. Blvd. _I oe
Sent_ A"..
ACOImJloSl1J91)
UI\'''W'1,'......-1I14.....'41l101olt)-1....'..-
eA 92701
LI' ....,,<(\..o~ '~l::>n. ;~;iI1'~ '-'"'"-
APPROVED AS TO FORM
,::1"111
"Sl'OI 80 +2 uar
1 -d
l:laJ11
dSv'ell 80 SI ...di:J
'-'
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....
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ADDITIONAL INSUR.ED ENDORSEMENT
INSURANtl COMPANY GEMINlINSlJIl.ANCE COMPANY
This endOl'stIll0ll1 modifies such insurance Os i!I affDlCcd b)' the !>1'Qvlsl.'"S of Polley
IlVCCr000869 rellllng :0 lIle fotlowina:
1. The Clty of Santa Ant, 20 Cil~e Cenlt! Plaza, S!IIla Ana, California 92701;;1.1
offi<ars. employ<cs, agems and represe~tative are named as lldditional inSUr.ds
("additiollal insurl!ds") wjth regard 10 liobility and d.fellle ofsuils asisirig from
the opeI.tions and us<s perfurmed by or on behalf of the named insl4ods.
2. Wilh respect to olaim..ri..inll uU( uf lb. operolions OAt! ..... perFormed by or on
belwf of1he Il3IlItd insured, stith il\SUl'ance as i; afford.d by this Dollev is
~ and il not additional \Q orcoll1ributir,g .,ill; any utIler illS\lflll~ carried
by Or for the be.'le!il of the .dditknal .UIlrc.::.,
3, Thi. ilUll:"2llCe applies sepll1'atcly ~o each insurcC against whom claim is made or
anit is brou~t .accpl with I'l:>jleCi with respett to the company's limits of
liability. The inclusion of NlY per... or or/;aIlil...~ion Os lU\ !usured sil.'1I1 not .rftct
D.I1y liihl which such pecoon or OTI/.1ll;20lion wocld hove ~. n cloim.n: it 1I0! '0
Included.
,. With tespecll(l1he ndditioual in,urod.ll1i, ;'l5urcd thi, i".unIllC" .hall nol be
canc.ued or matetially reduced in 'a'~raBe or lill'lit.~ oxeept Aft.. thin). (JO)days
""';lten natic. has b= tivon 10 lh. C1)' (If Santa Ann, 20 Civic C<nler PlalA.
SlllllS Ana, Cllilurnia 927')1.
(Complelion oflbc fallowing, ineludlng ~l!nl."igl"tu...., .. required '0 mllk. .r,;,
cndol.'Cmclll effective.)
l!rrocUve JanualT.14.Z0r0 Ihis CTldor..meni form as . pm or
Policy N \,CGP00086'
I..ued In !,A eRA M"Jti.rE"iA"~CE COM~'Y
N.rntd.l.JUTttI
Cnll"it:ni(tht'd by
__, l.t~... ,,1:'< ;-n 1
~~'
Depllty Cd) 'A torney
I" .'ORM
1 lhq 11 "61 'OT EO l>i< UHr
(;.d
1~"1l1 dsv:,n EO 91 ...ell:!
c'd
.
AcDBD,. CERTIFICA~ OF LIABILITY INSUh..4NCE I DATE (MMIDDNY)
2/13/2002
PRODUCER J K INSURANCE SERVICES THIS CERTIFICATE IS ISSUED AS A MATTER OF INFORMATION
3807 WILSHIRE BLVD. , #1100 ONLY AND CONFERS NO RIGHTS UPON THE CERTIFICATE
HOLDER. THIS CERTIFICATE DOES NOT AMEND, EXTEND OR
ALTER THE COVERAGE AFFORDED BY THE POLICIES BELOW.
LOS ANGELES CA 90010
(213) 388-9377 INSURERS AFFORDING COVERAGE
---------- -- --------..-- __________________n___ ---- -
INSURED INSURER A: SCOTTSDALE INSURANCE COMPANY
L.A CHA MAINTENANCE COMPANY PROGRESSIVE - ------ -------
INSURER B: INSURANCE COMPANY
18816 SAN FERNANDO MISSION BL. INSURER c' STATE.COMPEITs)\TIONFUND------ ---
NORTHRIDGE, CA 91326 INSURER D: SCOTTSDALE INSURANCE COMPANY
-. n ___ ----- .- ----
INSURER E:
COVERAGES
THE POLICIES OF INSURANCE LISTED BELOW HAVE BEEN ISSUED TO THE INSURED NAMED ABOVE FOR THE POLICY PERIOD INDICATED. NOTWITHSTANDING
ANY REQUIREMENT, TERM OR CONDITION OF ANY CONTRACT OR OTHER DOCUMENT WITH RESPECT TO WHICH THIS CERTIFICATE MAY BE ISSUED OR
MAY PERTAIN, THE INSURANCE AFFORDED BY THE POLICIES DESCRIBED HEREIN IS SUBJECT TO ALL THE TERMS, EXCLUSIONS AND CONDITIONS OF SUCH
POLICIES. AGGREGATE LIMITS SHOWN MAY HAVE BEEN REDUCED BY PAID CLAIMS.
i~f:! TYPE OF INSURANCE POLICY NUMBER P8A~ :~~50:4E- r;gIfl~~~,WN LIMITS
COMBINED SINGLE LIMIT " $ 1 , 000 , 000
(Ea accident)
.. .,..000__.____._
BODILY INJURY 1$
(Per person)
--------- --
GENERAL LIABILITY
; X COMMERCIAL GENERAL lIABILITY
t~ CLAIMS MADE [!J OCCUR
A ,X--PERSONAL INJURY
i---- ---------
i EACH OCCURRENCE
$
$
$
$
$
PRODUCTS. COMP/ap AGG $
10/25/2001
10/25/2002
FIRE DAMAGE (Anyone fire)
MED EXP (Anyone person)
PERSONAL & ADV INJURY
IGENERALAOO'RE&:TE
CPS0008826-01
B
r GEN'~GGRE,GATE-L1MITAPP~IES-PER:
~ 'PRO-
, POLICY: JECT LaC
I ~~.!OMOBIl.E LIABILITY
ANY AUTO
ALL OWNED AUTOS
SCHEDULED AUTOS
HIRED AUTOS
NON-QWNED AUTOS
BODilY INJURY
(Per accident)
10/8/2001
10/8/2002
CA043360941
PROPERTY DAMAGE
(Per accident)
GARAGE LIABILITY
ANY AUTO
AUTO ONLY - EA ACCIDENT i $
OTHER THAN EA ~_~_lS_
AUTO ONLY. AGG I $
EACH OCCURRENCE $
AGGREGATE S
------.----
$
$
___n_
$
EXCESS LIABILITY
~~] OCCUR I CLAIMS MADE
10/25/2001
10/25/2002
D
XLS0008127-01
DEDUCTIBLE
RETENTION $
I WORKERS COMPENSATION AND
EMPLOYERS' LIABILITY
3,000,000
100,000
5,000
3,066,000
3,060,000
3,000;-666
.
!$
2,000,000
2,000;606-
C
01598835
4/9/2001
4/9/2002
TORY LIMITS ER
! E.l. EACH ACCIDENT $ f,ooo,oOO
~~SEA~E - EA EMPLOYEE $---.-.T~OOO;oo 0
'E.l.DISEASE.POLICY~~T i $ -~o-,-o6b-
i OTHER
DESCRIPTION OF OPERATIONS/LOCATIONSNEHtcLESJEXCLUSIONS ADDED BY ENDORSEMENT/SPECIAL
THE CITY OF SANTA ANA, ITS OFFICERS, EMPLOYEES, AGENTS A
ADDITIONAL INSURED PER THE ATTACHED FORM CG20101185
NAMED AS
CRISTINE EE SHAW
Deputy City Attorney
CERTIFICATE HOLDER
CANCELLATION
ADDITIONAL INSUREDi INSURER LETTER:
THE CITY OF SANTA ANA
SHOULD ANYOF THE ABOVE DESCRIBED POLICIES BE CANCELLED BEFORE THE EXPIRATION
DATE THEREOF, THE ISSUING INSURER WILL MAIL ~_ DAYS WRITTEN
NOTICE TO THE CERTIFICATE HOLDER NAMED TO THE LEFT,
20 CIVIC CENTER PLAZA
SANTA ANA, CA 92702
ATTN. CAROLYN FULLE
ACORD 25-5 (7/97)
LM: LPW v1 .9.8 on 2113102 - 17:26 by UserName
AUTHORIZ~~E8E.,!..!.
~----_._..-
~
@ ACORD CORPORATION 1988
PFv1.Q.l
LP: LPW vl.9.8 on 2/13102 .17:27 by UserName
.
.
'-'
'....I
ADDITIONAL INSURED ENDORSEMENT
Insurance Company SCOTTSCALE INSURANCE COMPANY
This endorsement modifies such insurance as is afforded by Ibe provisions of Policy
#CPS0008826-0 I relating to the following
1. The City of Santa Ana, 20 Civic Center Plaza, Santa Ana, California 92701;
its officers, employees, agents and representatives are named as additional insureds
("additional insureds") with regard to liability and defense of suits arising from the
operations and uses performed by or on behalf oflbe named insured
2. Wilb respect to claims arising out oflbe operations and uses performed by
or on behalf of Ibe named insured, such insurance as is afforded by this policy is primary
and is not additional to or contributing with any olber insurance carried by or for the benefit of the
additional insureds.
3. This insurance applies separately to each insured against whom claim is
made or suit is brought except with respect to the company's limits ofliability. The
inclusion of any person or organization as an insured shall not effect any right which such
person or organization would have as a claimant if not so included
4. With respect to the additional insureds, this insurance shall not be cancelled,
or materially reduced in coverage or limits except after lbirty(30)days written notice has
been given to Ibe City of Santa Ana, 20 Civic Center Plaza, Santa Ana, California 9270 I.
(Completion of the following, including countersignature, Is required to make this
endorsement effective.)
Effective: 10/25/01, this endorsement form as a part ot
Policy: # OPS0008826-01
Issued to: SCOTTSDALE INSURANCE COMPANY
Countersigned by
AP~%f~
_ CR\~" EE s'A",W
DepUty City Attorney