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HomeMy WebLinkAboutA-2006-113 D' eJ;J(I ~ (jJ.'G~) 1 2 3 4 5 6 7 8 THIS AGREEMENT. entered into this 1st day of July, 2006. which date is 9 particularized for purpose of reference only. is by and between the COUNTY OF 10 ORANGE, hereinafter referred to as "COUNTY." and CITY OF SANTA ANA. a California 11 municipality, hereinafter referred to as "CONTRACTOR." This Agreement shall be 12 administered by the County of Orange Social Services Agency Director or . COpy . A"2006"113 AGREEMENT BETWEEN COUNTY OF ORANGE AND CITY OF SANTA ANA FOR THE PROVISION OF WELFARE"TO"WORK EMPLOYMENT SERVICES 13 desi gnee. herei nafter referred to as "ADMINISTRATOR." 14 15 16 WIT N E SSE T H: 17 WHEREAS, COUNTY desires to contract with CONTRACTOR for the provision of 18 Welfare"To"Work employment services; and 19 20 WHEREAS. CONTRACTOR agrees to render such servi ces on the terms and 21 conditions hereinafter set forth; 22 23 WHEREAS. such contracts are authori zed and provi ded for pursuant to 24 California Welfare and Institutions Code Section 11200 et seq., also known as 25 the California Work Opportunities and Responsibility to Kids (CalWORKs) Act of 26 1997; 27 28 NOW. THEREFORE, IT IS MUTUALLY AGREED AS FOLLOWS: (WBC0406) 1 of 37 (4/19/2006) 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 . . TABLE OF CONTENTS Page 1. IT~..................................................................4 2 . ALTERATION OF TERMS. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .. 4 3. STATUS OF CONTRACTOR. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .. 4 4. DEFINITIONS:.......................................................... 5 5. DESCRIPTION OF SERVICES, STAFFING..................................... 7 6. LICENSES AND STANDARDS. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .. 8 7. DELEGATION AND ASSIGNMENT/SUBCONTRACTS................................ 8 8. FORM OF BUSINESS ORGANIZATION AND REAL PROPERTY DISCLOSURE........... 10 9. USE OF COUNTY PROPERTY. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .. 13 10. NON-DISCRIMINATION................................................... 13 11. NOTICES.............................................................. 16 12. INDEMNIFICATION AND INSURANCE........................................ 17 13. CONFLICT OF INTEREST................................................. 21 14. ANTI-PROSELYTISM PROVISION........................................... 22 15. SUPPLANTING GOVERNMENT FUNDS... . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .. 22 16. BREACH SANCTIONS. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .. 22 17. PAyMENTS............................................................. 23 18. OVERPAyMENTS......................................................... 24 19. REVENUE.............................................................. 25 20. PROGRAM INCOME....................................................... 25 21. FINAL REPORT. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .. 26 22. INDEPENDENT AUDIT.................................................... 26 23. RECORDS, INSPECTIONS AND AUDITS...................................... 27 24. PERSONNEL DISCLOSURE................................................. 29 25. CHILD AND DEPENDENT ADULT/ELDER ABUSE REPORTING...................... 30 26. CONFI DENTIAL ITY . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .. 30 27. COPYRIGHT ACCESS. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .. 31 28. WAIVER............................................................... 32 29. PETTY CASH. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .. 32 30. PUBLICITy............................................................ 32 31. COUNTY RESPONSIBILITIES........ . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .. 32 32. REPORTS.............................................................. 32 33. ENERGY EFFICIENCY STANDARDS. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .. 33 34. ENVIRONMENTAL PROTECTION STANDARDS................................... 33 35. CERTIFICATION AND DISCLOSURE REGARDING PAYMENTS TO INFLUENCE CERTAIN FEDERAL TRANSACTIONS................................................. 33 36. POLITICAL ACTIVITY. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .. 35 37. TERMINATION PROVISIONS............................................... 35 38. GOVERNING LAW AND VENUE. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .. 36 39. SIGNATURE IN COUNTERPARTS. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .. 36 EXHIBIT A 1. POPULATION TO BE SERVED. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .. 1 2. WORKLOAD STANDARDS. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .. 1 3. SERVICES.............................................................. 2 4. ADDITIONAL CONTRACTOR RESPONSIBILITIES................................ 3 5. FORMS................................................................. 4 6. FACILITIES............................................................ 5 7. CASE RECORDS. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .. 5 8. REPORTS............................................................... 5 (WBC0406) 2 of 37 (4/19/2006) 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 . . If:. 9. PERFORMANCE REV I EW . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .. 6 10. STAFF TRAINING. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .. 7 11. HOURS OF OPERATION. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .. 7 12. BUDGET FDR PROVISION OF COMMUNITY SERVICE ACTIVITIES.................. 7 13. STAFF................................................................. 8 EXHIBIT B 1. POPULATION TO BE SERVED. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .. 1 2. WORKLOAD STANDARDS. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .. 1 3. SERVICES.............................................................. 2 4. ADDITIONAL CONTRACTOR RESPONSIBILITIES................................ 3 5 . FORMS................................................................. 4 6. FACILITIES............................................................ 4 7. CASE. RECORDS. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .. 4 8. ~~m..............................................................5 9. PERFORMANCE REV I EW . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .. 5 10. STAFF TRAINING. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .. 6 11. HOURS OF OPERATION. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .. 6 12. BUDGET FOR PROVISION OF WORK EXPERIENCE ACTIVITIES.................... 7 13. STAFF................................................................. 8 (WBC0406) 3 of 37 (4/19/2006) . . 1 1. TERM 2 The term of this Agreement shall commence on July 1. 2006. and terminate 3 on June 30. 2007. unless earlier terminated pursuant to the provisions of 4 Paragraph 37 of this Agreement; however. CONTRACTOR shall be obligated to 5 perform such duties as would normally extend beyond this term. including but 6 not limited to obligations with respect to indemnification. audits. reporting 7 and accounting. CONTRACTOR and ADMINISTRATOR may mutually agree in writing to 8 extend the term of this Agreement. for up to an additional twelve (12) months 9 upon the same terms and conditions, provided that COUNTY's maximum obligation 10 as stated in Subparagraph 17.1 of this Agreement does not increase as a 11 result. 12 2. ALTERATION OF TERMS 13 This Agreement. including any Exhibit(s) attached hereto and 14 incorporated by reference. fully expresses all understandi ngs of the parti es 15 and is the total Agreement between the parties as to the subject matter of 16 this Agreement. No addition to. or alteration of. the terms of this 17 Agreement. whether written or verbal. by the parties. their officers. agents. 18 or employees. shall be valid unless made in the form of a written amendment to 19 this Agreement which is formally approved and executed by both parties. 20 3. STATUS OF CONTRACTOR 21 CONTRACTOR is and shall at all times be deemed to be. an independent 22 contractor and shall be wholly responsible for the manner in which it performs 23 the servi ces requi red of it by the terms of thi s Agreement. Nothi ng herei n 24 contai ned sha 11 be construed as creati ng the re 1 ati onshi p of employer and 25 emp 1 oyee. or pri nci pa 1 and agent. between COUNTY and CONTRACTOR or any of 26 CONTRACTOR's agents or employees. CONTRACTOR assumes exc 1 usi ve ly the 27 responsi bi 1 ity for the acts of its employees or agents as they relate to 28 services to be provided during the course and scope of their employment. (WBC0406l 4 of 37 (4/19/2006) . . 1 CONTRACTOR, its agents, employees and volunteers, shall not be entitled' 2 to any rights and/or privileges of COUNTY employees, and shall not be 3 considered in any manner to be COUNTY employees. 4 4. DEFINITIONS: 5 4.1 Barriers to Employment: Circumstances that interfere with Welfare- 6 To-Work (WTW) participation, employment, or job search. 7 4.2 Ca 1 WORKs: The acronym for the Ca 1 iforni a Work Opportunity and 8 Responsibility to Kids Act of 1997, as described in Section 11200 et. seq. of 9 the Welfare and Institutions Code. 10 4.3 Community Service: A core Welfare-To-Work training activity that 11 is temporary and transitional, which is performed in the public or private 12 non-profit sector under close supervision, and provides participants with job 13 ski 11 s that can 1 ead to employment whi 1 e a 1 so meeti ng a community need. The 14 Community Service activity is not intended to be punitive in nature. It is an 15 opportunity to succeed through an intense case management approach that 16 utilizes all available resources in a focused manner. 17 4.4 Computer Information Systems (CIS): COUNTY provided Computer 18 Information Systems through which participant referrals are received by 19 CONTRACTOR regarding services provided to participants. 20 4.5 Multi-disciplinary Team (MDT): A partnership team including but 21 not limited to staff from Welfare-To-Work, Behavioral Health Services, 22 Domesti c Abuse Servi ces, Hea lth Ca re Agency. One-Stop Centers. Employment 23 Support, Job Servi ces and Vocati ona 1 Assessment counselors. The purpose of 24 this team is to assist the participant to identify and address issues that 25 have prevented the participant from being successful and work towards the 26 program goa 1 of self -suffi ci ency. The MDT wi 11 be bound by the informed 27 consent requirements specified in Exhibits "A" and "B", Paragraph 7.3. 28 / / / (WBC0406l 5 of 37 (4/19/2006) . . 1 4.6 One-Stop Centers: Employment-based facilities integrating COUNTY 2 and One-Stop Partners into a single comprehensive center providing a mix of 3 core. intensive. and training services to businesses seeking employees and 4 part i ci pants seeki ng jobs under vari ous federal and state fundi ng programs. 5 The centers have been established statewide. pursuant to the federal Workforce 6 Investment Act of 1998. to implement a collaborative system of employment 7 training and education programs and services in support of California's 8 economic development. 9 4.7 One-Stop Partner: One of the entities responsible for conducting 10 the day-to-day activities associated with the delivery of workforce 11 development services to employers and job seeking customers. including daily 12 management. supervision. and coordination of staff physically co-located at 13 the Santa Ana WORK Center. 14 4.8 Participant: A recipient of CalWORKs financial assistance 15 benefits who has voluntarily enrolled or is required to participate in the 16 program pursuant to state regulations. 17 4.9 Supportive Servi ces: Payments provi ded to or on beha lf of WTW 18 participants for child care. transportation and ancillary expense costs. 19 4.10 Welfare-To-Work (WTW): A mandated program under CalWORKs which 20 requires parents or caretakers in families on welfare. unless exempted. to 21 meet work requirements by participating in Welfare-To-Work activities with a 22 goal of unsubsidized employment leading to self-sufficiency. 23 4.11 Work Experience: A planned. structured learning experience that 24 takes place in a workplace for a limited period of time. It is designed to 25 gain exposure to the working world and its requirements. 26 4.12 Workforce Investment Act (WIA): The Federal Workforce Investment 27 Act of 1998 provides the framework for a national workforce preparation and 28 employment system. Title 1 of the WIA authorizes and funds a number of (WBC0406) 6 of 37 (4/19/2006) . . 1 employment and training programs in California. Workforce investment 2 activities authorized by WIA are provided at the local level via the One-Stop 3 de 1 i very system to i ndi vi dua 1 sin need of those servi ces . i nc 1 udi ng job 4 seekers. dislocated workers. youth. incumbent workers. new entrants to the 5 workforce. veterans. persons with di sabi 1 iti es and employers. The WIA's 6 primary purpose is to provide workforce investment activities that increase 7 the employment. retention. and earnings of the participant. and increase 8 attainment of occupational skills by participants. 9 4.13 Workforce Investment Board (WIB): A consortium of local business 10 and communi ty 1 eaders who sha 11 provi de pol i cy gui dance and overs i ght to a 11 local Workforce Investment Plan that is responsive to the workplace needs of 12 business and job seekers alike. 13 4.14 Workforce Investment Plan: A local plan created under the WIA. 14 and administered by the WIB on behalf of CONTRACTOR. that provides a 15 coordinated mix of services that best meets the workforce investment needs of 16 the local labor market. 17 5. DESCRIPTION OF SERVICES. STAFFING 18 5.1 CONTRACTOR agrees to provide those services. facilities. equipment 19 and supplies as described in the exhibits to the Agreement Between County of 20 Orange and City of Santa Ana. for the Provision of Welfare-To-Work 'Employment 21 Services. attached hereto and incorporated herein by reference: Exhibit "A" 22 relating to Community Service Activities. and Exhibit "B" relating to Work 23 Experience Activities. 24 5.2 Subject to thirty (30) days advance notice. ADMINISTRATOR may. in 25 its sole discretion. require changes in staffing patterns in accordance with 26 workload demands related to the number of clients to be served. 27 5.3 Upon the request of ADMINISTRATOR. CONTRACTOR shall send 28 appropriate staff to attend an orientation session and subsequent training (WBC0406) 7 of 37 <4119/2006) . . 1 sessions given by COUNTY. 2 6. LICENSES AND STANDARDS 3 6.1 CONTRACTOR warrants that it has all necessary licenses and permits 4 requi red by the 1 aws of the Uni ted States. State of Ca 1 iforni a. County of 5 Orange and all other appropri ate government a 1 agenci es. and agrees to mai nta.i n 6 these 1 i censes and permi ts in effect for the durati on of thi s Agreement. 7 Further. CONTRACTOR warrants that its employees shall conduct themselves in 8 compliance with such laws and licensure requirements including. without 9 limitation. compliance with laws applicable to sexual harassment and ethical 10 behavior. 11 6.2 In the performance of this Agreement. CONTRACTOR shall comply. 12 unless waived in whole or in part by ADMINISTRATOR. with all applicable 13 provisions of the California Welfare and Institutions Code; Title 45 of the 14 Code of Federal Regulations (CFR); Federal Office of Management and Budget 15 Circulars A-21. A-122. and A-B7; 48 CFR 31.2; and all applicable laws and 16 regulations of the United States. State of California. County of Orange Social 17 Services Agency Regulations and all administrative regulations. rules and 18 po 1 i ci es adopted thereunder as each and a 11 may now exi st or be hereafter 19 amended. 20 7. DELEGATION AND ASSIGNMENT/SUBCONTRACTS 21 7.1 Delegation and Assignment: 22 CONTRACTOR shall neither delegate its duties or obligations nor 23 assign its rights with respect to this Agreement. either in whole or in part. 24 Any such attempted delegation or assignment shall be void. The transfer of 25 assets in excess of ten (10) percent of the total assets of CONTRACTOR. or any 26 change in the corporate structure. the governi ng body. or the management of 27 CONTRACTOR. which occurs as a result of such transfer. shall be deemed an 28 assignment of benefits under the terms of this Agreement and shall be void. (WBC0406l 8 of 37 (4/19/2006 ) . . 1 7.2 Subcontracts: 2 CONTRACTOR shall not subcontract for services under this Agreement 3 without the prior written consent of ADMINISTRATOR. If ADMINISTRATOR consents 4 in writing to a subcontract. in no event shall the subcontract alter, in any 5 way. any legal responsibi 1 ity of CONTRACTOR to COUNTY. ADMINISTRATOR may 6 refuse to pay obligations incurred under any subcontract that does not comply 7 with the terms of this Agreement. All subcontracts must be in writing and 8 copies of same shall be provided to ADMINISTRATOR. CONTRACTOR shall include 9 in each subcontract any provision ADMINISTRATOR may require. 10 7.2.1 Subcontracts of $10.000 or less: 11 CONTRACTOR shall develop a standard form Purchase Order, 12 subject to prior written approval of ADMINISTRATOR. to be utilized for the 13 purchase of services by CONTRACTOR when the cumulative total cost of the 14 services to be provided by any organization is anticipated to be ten thousand 15 do 11 ars ($10.000) or 1 ess duri ng the term of thi s Agreement. The basi s for 16 costs incurred by any such Purchase Order (s) sha 11 be the actual cost of 17 providing services or the usual and customary charges established by the 18 organization(s) providing the services. 19 7.2.2 Subcontracts in excess of $10.000: 20 CONTRACTOR shall develop and submit for approval to 21 ADMINISTRATOR a system for the procurement of subcontracts with any 22 organization in which the total cumulative cost of services provided by any 23 single organization is anticipated to exceed ten thousand dollars ($10,000) 24 duri ng the term of thi s Agreement. CONTRACTOR' s proposed procurement system 25 shall take into consideration such factors as: degree of price competition; 26 pricing policies and techniques; experience and quality of service; methods of 27 evaluating subcontractor responsibility; relationship of subcontractor to 28 CONTRACTOR; planning. award. and postaward management of subcontracts. (WBC0406) 9 of 37 (4/19/2006) . . 1 i nc 1 udi ng i nterna 1 audi t procedures and moni tori ng of subcontractor's 2 performance until completion of services. 3 Upon ADMINISTRATOR's approval of CONTRACTOR's proposed 4 procurement system, CONTRACTOR shall comply with such procurement system in 5 obta i ni ng subcontracts with a tota 1 cost in excess of ten thousand dollars 6 ($10,000) during the term of this Agreement. In addition, CONTRACTOR shall 7 obtain ADMINISTRATOR's written consent prior to entering into a subcontract 8 with any organization when the total cumulative cost of services to be 9 provi ded by that organi zati on is anti ci pated to exceed ten thousand dollars 10 ($10,000) during the term of this Agreement. 11 CONTRACTOR and its subcontractor(s) shall establish and 12 maintain accurate and complete financial records related to services provided 13 under the terms of thi s Agreement. Such records may be subject to the 14 satisfaction of ADMINISTRATOR, and to the examination and audit by 15 ADMINISTRATOR or designee, for a period of four (4) years after the date of 16 final payment under this Agreement, or until any pending audit is completed. 17 8. FORM OF BUSINESS ORGANIZATION AND REAL PROPERTY DISCLOSURE 18 8.1 Form of Business Organization: 19 Upon the request of ADMINISTRATOR, CONTRACTOR shall prepare and 20 submit, within thirty (30) days thereafter, an affidavit executed by persons 21 satisfactory to ADMINISTRATOR containing, but not limited to, the following 22 information: 23 8.1.1 The form of CONTRACTOR's business organization, i.e., 24 proprietorship, partnership, corporation, etc. 25 8.1.2 A detailed statement indicating the relationship of 26 CONTRACTOR, by way of ownership or otherwise, to any parent organization or 27 individual. 28 ! ! ! (WBC0406) 10 of 37 (4/19/2006) . . 1 8.1.3 A detailed statement indicating the relationship of 2 CONTRACTOR to any subsidiary business organization or to any individual who 3 may be providing services, supplies, material or equipment to CONTRACTOR or in 4 any manner does business with CONTRACTOR under this Agreement. 5 8.2 Change in Form of Business Organization: 6 If duri ng the term of thi s Agreement. the form of CONTRACTOR's 7 busi ness organi zati on changes. or the ownershi p of CONTRACTOR changes, or 8 CONTRACTOR's re 1 ati onshi p to other busi nesses dea 1 i ng wi th CONTRACTOR under 9 this Agreement changes. CONTRACTOR shall promptly notify ADMINISTRATOR, in 10 writing, detailing such changes. A change in the form of business 11 organization may. at COUNTY's sole discretion. be treated as an attempted 12 assignment of rights or delegation of duties of this Agreement. 13 8.3 Real Property Disclosure: 14 If CONTRACTOR is occupying any real property under any agreement. 15 oral or written. where persons are to receive services hereunder. CONTRACTOR 16 may be required to submit the following information in addition to a copy of 17 the 1 ease. 1 i cense or rent a 1 agreement. as well as any other i nformati on 18 requested, within ten (10) days from the date of the request by ADMINISTRATOR: 19 8.3.1 The location by street address and city of any such real 20 property. 21 8.3.2 The fai r market value of any such real property as such 22 va 1 ue is refl ected on the most recently issued County Tax Collector's tax 23 bi 11 . 24 8.3.3 A detailed description of all existing and pending 25 agreements. with respect to the use or occupation of any such real property. 26 Such description shall include, but not be limited to: 27 8.3.3.1 The term duration of any rental agreement, lease 28 or sublease; (WBC0406) 11 of 37 (4/19/2006) . . 1 8.3.3.2 The amount of monetary consideration to be paid 2 to the 1 essor. sublessor or 1 i censor over the term of the renta 1 agreement. 3 lease. or sublease: 4 8.3.3.3 The type and dollar value of any other 5 consideration to be paid to the lessor. sublessor or licensor: 6 8.3.3.4 The full names and addresses of all parti es to 7 any agreement concerni ng the real property and a 1 i st i ng of 1 i ens (if any) 8 thereof. together with a listing by full names and addresses of all officers. 9 directors and stockholders of any private corporation and a similar listing of 10 all general and limited partners of any partnership which is a party. 11 8.3.4 A listing by full names of all of CONTRACTOR's officers. 12 directors and/or partners. members of its administrative and advisory boards. 13 staff and consultants. who have any family relationship by marriage or blood 14 with a party to any agreement concerning real property referred to in 15 Subparagraph 8.3.3. immediately above. or who have any present or future 16 financial interest in such person's business. whether the entity concerned is 17 a corporation or partnership. Such listing shall also include the full names 18 of all of CONTRACTOR's offi cers. di rectors. partners and those ho 1 di ng a 19 financial interest. Included are members of its advisory boards. members of 20 its staff and consultants. who have any family relationship by marriage or 21 blood. to an offi cer. di rector. or stockholder of the corporati on or to any 22 partner of the partnership. In preparing the latter listing. CONTRACTOR shall 23 also indicate the names of the officers. directors. stockholders. or 24 partner(s). as appropriate. and the family relationship which exists between 25 such person(s) and CONTRACTOR's representatives listed. 26 8.3.5 True and correct copies of all agreements with respect to 27 any such real property shall be appended to the affidavit described above and 28 made a part thereof. If. during the term of this Agreement. there is a change (WBC0406) 12 of 37 (4119/2006) . . 1 in the agreement(s) with respect to real property where persons receive 2 servi ces . CONTRACTOR sha 11 promptly notify ADMINISTRATOR. in writi ng. 3 describing such changes. 4 9. USE OF COUNTY PROPERTY 5 9.1 COUNTY intends to permit CONTRACTOR the rent-free use of office 6 space. office furniture. and office equipment located in any and all offices 7 and COUNTY facilities at which CONTRACTOR will be collocated with COUNTY staff 8 pursuant to this Agreement. as is more particularly set forth in that certain 9 sublease described in Subparagraph 9.2. below. As stated in the sublease. 10 said office space. office furniture. and equipment shall be used solely by 11 employees of CONTRACTOR while performing their assigned duties pursuant to 12 this Agreement. 13 9.2 CONTRACTOR shall enter into a rent-free sublease with 14 ADMINISTRATOR for facilities provided by ADMINISTRATOR and will execute all 15 terms and conditions of said agreement upon ADMINISTRATOR's presentation of 16 said document to CONTRACTOR. Failure to execute the sublease will result in a 17 breach of this Agreement. 18 10. NON-DISCRIMINATION 19 10.1 In the performance of thi s Contract. CONTRACTOR agrees that it 20 shall not engage nor employ any unlawful discriminatory practices in the 21 admission of clients. provision of services or benefits. assignment of 22 accommodations. treatment. evaluation. employment of personnel or in any other 23 respect on the basis of sex. race. color. ethnicity. national origin. 24 ancestry. religion. age. marital status. medical condition. sexual 25 ori entati on. physi ca 1 or menta 1 di sabi 1 ity or any other protected group in 26 accordance with the requirements of all applicable Federal or State law. 27 10.2 CONTRACTOR shall develop an Affirmative Action Program Plan which 28 meets the lawful and applicable requirements of the Department of Health and (WBC0406) 13 of 37 (4/19/2006) . . 1 Human Services. 2 10.3 CONTRACTOR sha 11 furni sh any and all i nformat i on requested by 3 ADMINISTRATOR and shall permit ADMINISTRATOR access, during business hours, to 4 books, records and accounts in order to ascertain CONTRACTOR's compliance with 5 Paragraph 10 et seq. 6 10.4 CONTRACTOR shall comply with Executive Order 11246, entitled 7 "Equal Employment Opportunity", as amended by Executive Order 11375 and as 8 supplemented in Department of Labor regulations (41 CFR Part 60). 9 10.5 Non-Discrimination in Employment 10 10.5.1 All soli ci tati ons or adverti sements for employees placed 11 by or on behalf of CONTRACTOR shall state that all qualified applicants will 12 receive consideration for employment without regard to sex, race, color, 13 ethni city, nat i ona 1 ori gi n, ancestry, re 1 i gi on. age, marita 1 status. medica 1 14 condition. sexual orientation. physical or mental disability or any other 15 protected group in accordance with the requirements of all applicable Federal 16 or State law. Notices describing the provisions of the equal opportunity 17 clause shall be posted in a conspicuous place for employees and job 18 applicants. 19 10.5.2 CONTRACTOR sha 11 refer any and all employees desi rous of 20 21 22 23 24 25 26 27 28 filing a formal discrimination complaint to: State of California Public Inquiry and Response Bureau 744 P Street, MS 20-23 Sacramento, California 95814 Telephone: 1-800-952-5253 1-800-952-8349 (Hearing Impaired) 10.6 Non-Discrimination in Service Delivery 10.6.1 CONTRACTOR shall comply with Title VI and VII of the Civil Rights Act of 1964, as amended: Section 504 of the Rehabilitation Act of 1973. as amended: the Age Discrimination Act of 1975, as amended: the Food Stamp Act of 1977, as amended, and in particular Section 272.6: Title II of the (WBC0406) 14 of 37 (4/19/2006) . . 1 Americans with Disabilities Act of 1990; California Civil Code Section 51 et 2 seq.. as amended; California Government Code Sections 11135-11139.5. as 3 amended; California Government Code Section 12940 (c). (h) (1). (i). and (j); 4 California Government Code Section 4450; Title 22. California Code of 5 Regulations Sections 98000-98413; Title 24 of the California Code of 6 Regul ati ons. Secti on 3105A(e); the Dyma lly-A 11 atorre Bi 1 i ngua 1 Services Act 7 (California Government Code Section 7290-7299.8); Section 1808 of the Removal 8 of Barriers to Interethnic Adoption Act of 1996; and other applicable Federal 9 and State laws. as well as their implementing regulations (including 45 Code 10 of Federal Regulations (CFR) Parts 80. 84, and 91. 7 CFR Part 15. and 28 CFR 11 Part 42). and any other law pertaining to Equal Employment Opportunity. 12 Affirmative Action and Nondiscrimination as each may now exist or be hereafter 13 amended. CONTRACTOR shall not implement any administrative methods or 14 procedures which would have a discriminatory effect or which would violate the 15 California Department of Social Services (CDSS) Manual of Policies and 16 Procedures (MPP) Division 21. Chapter 21-100. If there are any violations of 17 this paragraph. CDSS shall have the right to invoke fiscal sanctions or other 18 legal remedies in accordance with Welfare and Institutions Code Section 10605. 19 or Government Code Sections 11135-11139.5. or any other laws. or the issue may 20 be referred to the appropri ate Federa 1 agency for further comp 1 i ance acti on 21 and enforcement of Subparagraph 10.6 et seq. 22 10.6.2 CONTRACTOR shall provide any and all clients desirous of 23 filing a formal complaint any and all information as'appropriate: 24 10.6.2.1 Pamphlet: "Your Rights Under California Welfare 25 Programs (PUB 13) 26 27 28 10.6.2.2 10.6.2.3 Discrimination Complaint Form Civil Rights Contacts: III (WBC0406) 15 of 37 (4/19/2006) 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 . . County Civil Rights Contact: Orange County Social Services Agency Program Integrity 1200 N. Main Street Santa Ana, CA 92701-3633 Attn: Civil Rights Coordinator Telephone: (714) 480-6501 State Civil Rights Contact: California Department of Social Services Civil Rights Bureau 744 P Street. M.S. 15-70 Sacramento, CA 95814 Federal Civil Rights Contact: U.S. Department of Health and Human Services Office of Civil Rights 50 U.N. Plaza, Room 322 San Francisco, CA 94102 11. NOTICES All noti ces , c 1 aims. correspondence, reports, and/or statements authorized or required by this Agreement shall be addressed as follows: COUNTY: County of Orange Social Services Agency Contract Services 888 N. Main Street Santa Ana, CA 92701 CONTRACTOR: Santa Ana W/O/R/K Center 1000 E. Santa Ana Blvd.. Suite 200 Santa Ana, CA 92701 All notices shall be deemed effective when in writing and deposited in the United States mail. first class, postage prepaid and addressed as above. Any notices, claims. correspondence, reports and/or statements authorized or required by this Agreement addressed in any other fashion shall be deemed not gi ven. ADMINISTRATOR and CONTRACTOR may mutually agree in writi ng to change the addresses to which notices are sent. III (WBC0406) 16 of 37 (4119/2006) . . 1 12. INDEMNIFICATION AND INSURANCE 2 12.1 CONTRACTOR agrees to indemnify. defend with counsel approved in 3 wri ti ng by COUNTY. and hold Department of Hea lth and Human Servi ces. the 4 State. COUNTY. and their elected and appointed officials. officers. employees. 5 agents and those speci a 1 di stri cts and agenci es whi ch COUNTY' s Board of 6 Supervisors acts as the governing Board ("COUNTY INDEMNITEES") harmless from 7 any claims. demands or liability of any kind or nature, including but not 8 limited to personal injury or property damage. arising from or related to the 9 servi ces, products or other performance provi ded by CONTRACTOR pursuant to 10 thi s Agreement. If judgment is entered agai nst CONTRACTOR and COUNTY by a 11 court of competent jurisdiction because of the concurrent active negligence of 12 COUNTY or COUNTY INDEMNITEES. CONTRACTOR and COUNTY agree that liability will 13 be apportioned as determined by the court. Neither party shall request a jury 14 apportionment. 15 12.2 Without limiting CONTRACTOR's liability for indemnification. prior 16 to the provi s i on of servi ces under thi s Agreement, CONTRACTOR agrees to 17 purchase all required insurance at CONTRACTOR's expense and to deposit with 18 ADMINISTRATOR Certificates of Insurance, including all endorsements required 19 herein, necessary to satisfy COUNTY that the insurance provisions of this 20 Agreement have been complied with and to keep such insurance coverage and the 21 certificates therefore on deposit with ADMINISTRATOR during the entire term of 22 this Agreement, as set forth herein. 23 12.3 CONTRACTOR shall ensure that all subcontractors performing work on 24 behalf of CONTRACTOR pursuant to this Agreement shall be covered under 25 CONTRACTOR's insurance as an additional insured or maintain insurance subject 26 to the same terms and conditions as set forth herein for CONTRACTOR. 27 CONTRACTOR shall not allow subcontractors to work if subcontractors have less 28 than the 1 eve 1 of coverage requi red by COUNTY from CONTRACTOR under thi s (WBC0406) 17 of 37 (4/19/2006) . . 1 Agreement. It is the ob 1 i gat i on of CONTRACTOR to provi de notice of the 2 insurance requirements to every subcontractor, and to receive proof of 3 insurance pri or to all owi ng any subcontractor to begi n work. Such proof of 4 insurance must be mai ntai ned by CONTRACTOR through the enti rety of thi s 5 Agreement for inspection by County representative(s) at any reasonable time. 6 12.4 All insurance policies required by this Agreement shall declare 7 any deductible or self-insured retention (SIR) in an amount in excess of 8 $25,000 ($5,000 for automobile liability), which shall specifically be 9 approved by the County Executive Offi ce (CEO) IOffi ce of Ri sk Management. 10 CONTRACTOR sha 11 be responsi b 1 e for rei mbursement of any deducti b 1 e to the 11 insurer. Any self-insured retentions (SIRs) or deductibles shall be clearly 12 stated on the Certificate of Insurance. 13 12.5 If CONTRACTOR fails to maintain insurance acceptable to COUNTY for 14 the full term of this Agreement, COUNTY may terminate this Agreement. 15 12.6 The policy or policies of insurance required herein must be issued 16 by an insurer licensed to do business in the State of California (California 17 Admitted Carrier). If the insurer is not licensed to do business in the State 18 of California, ADMINISTRATOR retains the right to approve or reject the 19 insurer after a review of the insurer's performance and financial ratings by 20 the County Executive Office (CEO)/Office of Risk Management. 21 12.7 The policy or policies of insurance required herein must be issued 22 by an insurer with a minimum rating of "A- (Secure Best's Rating)" and a 23 minimum financial rating of "VIII (Financial Size Category)," as determined by 24 the most current edi t i on of the Best's Key Rati ng Gui de/Property- 25 Casualty/United States or by going on-line to "ambest.com." 26 12.8 The policy or polices of insurance maintained by CONTRACTOR shall 27 provide the minimum limits and coverage as set forth below: 28 I I I (WBC04061 18 of 37 (4/19/20061 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 . . Coverage Minimum Limits Per Occurrence* Annual Aggregate* Commercial General Liability with broad form property damage and $1.000.000 $2.000.000 contractua 1 1 i abi 1 i ty Automobile Liability (covering all $1. 000.000 $1. 000.000 owned. non-owned and hired vehicles) Workers' Compensation Statutory Statutory Employers' Liability $1.000.000 $1.000.000 12. 9 All 1 i abi 1 ity insurance. requi red by thi s Agreement shall be at least $1.000.000 combined single limit per occurrence. The minimum aggregate limit for the Commercial General Liability policy shall be $2.000.000. 12.10 The County of Orange sha 11 be added as an addi ti ona 1 insured on all insurance policies required by this Agreement with respect to the services provi ded by CONTRACTOR under the terms of thi s Agreement (except Workers' Compensation/Employers'Liability). An additional insured endorsement evidencing that the County of Orange is an additional insured shall accompany the Certificate of Insurance. 12.11 All insurance policies required by this Agreement shall be primary insurance. and any insurance mai nta i ned by the County of Orange sha 11 be excess and non-contributing with insurance provided by these policies. An endorsement evidencing that CONTRACTOR's insurance is primary and non- contributing shall specifically accompany the Certificate of Insurance for the Commercial General Liability. 12 .12 All insurance pol i ci es requi red by thi s Agreement sha 11 gi ve the County of Orange thi rty (30) days noti ce in the event of cance 11 ati on. Thi s shall be evidenced by an endorsement separate from the Certificate of Insurance. In additi on. the cance 11 ati on clause must i nc 1 ude 1 anguage as (WBC0406) 19 of 37 (4119/2006) . . 1 follows, which edits the pre-printed ACORD certificate: 2 "SHOULD ANY OF THE ABOVE DESCRIBED POLICIES BE CANCELLED 3 BEFORE THE EXPIRATION DATE THEREOF, THE ISSUING COMPANY WILL 4 EfIDE.~,VOR TO MAIL 30 DAYS WRITTEN NOTICE TO THE CERTIFICATE 5 HOLDER NAMED TO THE LEFT, BUT FAILURE TO MI\IL SUCH NOTICE 6 SH>^.LL IMPOSE flO OElLIG/\TIml OR LIABILITY OF :'fIY WID upml THE 7 COMIWIY, ITS AGENT OR REPRESE~IT.'\TIVE." 8 12.13 All insurance policies required by this Agreement shall waive all 9 rights of subrogation against the County of Orange and members of the Board of 10 Supervisors, its elected and appointed officials, officers, agents and 11 employees when acting within the scope of their appointment or employment. 12 12.14 The Commerci a 1 Genera 1 L i abi 1 ity pol i cy sha 11 conta in a 13 severability of interests clause. 14 12.15 CONTRACTOR is aware of the provisions of Section 3700 of the 15 Ca 1 iforni a Labor Code whi ch requi res every employer to be insured agai nst 16 liability for Workers' Compensation or be self-insured in accordance with 17 provi si ons of that code. CONTRACTOR wi 11 comply wi th such provi si ons and 18 sha 11 furni sh COUNTY sati sfactory evi dence that CONTRACTOR has secured, for 19 the peri od of thi s Agreement, statutory Workers' Compensati on insurance and 20 Emp 1 oyers ' L i abi 1 i ty insurance wi th mi ni mum 1 i mi ts of $1. 000,000 per 21 occurrence. 22 12.16 If CONTRACTOR fails to provide the insurance certificates and 23 endorsements within seven (7) days of notification by CEO/Purchasing or 24 ADMINISTRATOR, award may be made to the next qualified proponent. 25 12.17 COUNTY expressly retains the right to require CONTRACTOR to 26 increase or decrease insurance of any of the above insurance types throughout 27 the term of this Agreement. Any increase or decrease in insurance will be as 28 deemed by County of Orange Risk Manager as appropriate to adequately protect (WBC04061 20 of 37 (4/19/2006) . . 1 COUNTY. 2 12.18 COUNTY shall notify CONTRACTOR in writing of changes in the 3 insurance requi rements. If CONTRACTOR does not deposi t copi es of acceptable 4 cert ifi cates of insurance and endorsements wi th ADMINISTRATOR i ncorporat i ng 5 such changes within thirty (30) days of receipt of such notice, this Agreement 6 may be in breach without further noti ce to CONTRACTOR, and COUNTY sha 11 be 7 entitled to all legal remedies. 8 12.19 The procuri ng of such requi red pol icy or pol i ci es of insurance 9 shall not be construed to limit CONTRACTOR's liability hereunder nor to 10 fulfill the indemnification provisions and requirements of this Agreement. 11 12.20 The County of Orange Certifi cate of Insurance and the Speci a 1 12 Endorsement for the County of Orange can be utilized to verify compliance with 13 the above-menti oned insurance requi rements in place of commerci a 1 insurance 14 certificates and endorsements. 15 12.21 If CONTRACTOR is a governmental entity, CONTRACTOR may self-insure 16 for required coverages. 17 13. CONFLICT OF INTEREST 18 CONTRACTOR shall exerci se reasonable care and dil i gence to prevent any 19 actions or conditions that could result in a conflict with the best interests 20 of COUNTY. Thi s ob 1 i gati on sha 11 apply to CONTRACTOR's employees, agents, 21 relatives, subcontractors, and third parties associated with accomplishing the 22 work hereunder. 23 CONTRACTOR's efforts shall include, but not be limited to, establishing 24 precautions to prevent its employees or agents from making, receiving, 25 providing, or offering gifts, entertainment, payments, loans, or other 26 considerations which could be deemed to appear to influence individuals to act 27 contrary to the best interests of COUNTY. 28 (WBC0406) 21 of 37 (4/19/2006) . . 1 14. ANTI-PROSELYTISM PROVISION 2 No funds provided directly to institutions or organizations to provide 3 services and administer programs under 42 U.S.C. Section 604(a)(I)(A) shall be 4 expended for sectarian worship. instruction. or proselytization, except as 5 otherwise permitted by law. 6 15. SUPPLANTING GOVERNMENT FUNDS 7 CONTRACTOR shall not supplant any Federal, State or COUNTY funds 8 intended for the purposes of thi s Agreement wi th any funds made avai 1 ab 1 e 9 under thi s Agreement. CONTRACTOR sha 11 not c 1 ai m rei mbursement from COUNTY 10 for, or apply sums received from COUNTY with respect to. that portion of its 11 obligations which have been paid by another source of revenue. CONTRACTOR 12 agrees that it shall not use funds received pursuant to this Agreement, either 13 directly or indirectly, as a contribution or compensation for purposes of 14 obtai ni ng Federal. State or COUNTY funds under any Federal. State or COUNTY 15 program without prior written approval of ADMINISTRATOR. 16 16. BREACH SANCTIONS 17 Failure by CONTRACTOR to comply with any of the provisions. covenants, 18 or conditions of this Agreement shall be a material breach of this Agreement. 19 In such event ADMINISTRATOR may, in its sole discretion, and in addition to 20 immediate termination and any other remedies available at law, in equity, or 21 otherwise specified in this Agreement: 22 16.1 Afford CONTRACTOR a time period within which to cure the breach, 23 which period shall be established at the sole discretion of ADMINISTRATOR; 24 and/or 25 16.2 Discontinue reimbursement to CONTRACTOR for and during the period 26 in which CONTRACTOR is in breach, which reimbursement shall not be entitled to 27 later recovery; and/or 28 16.3 Offset against any monies billed by CONTRACTOR but yet unpaid by (WBC0406) 22 of 37 (4/19/2006) . . 1 COUNTY those monies disallowed pursuant to Subparagraph 16.2. above. 2 ADMINISTRATOR shall give CONTRACTOR written notice of any action 3 pursuant to this paragraph. which notice shall be deemed served on the date of 4 mailing. 5 17. PAYMENTS 6 17.1 Maximum Contractual Obligation: 7 The maxi mum ob 1 i gati on of COUNTY under thi s Agreement sha 11 be 8 $497.671. or actual allowable costs. whichever is less. 9 17.2 Allowable Costs: 10 Duri ng the term of thi s Agreement. COUNTY shall pay CONTRACTOR 11 monthly in arrears. for actual allowable costs incurred and paid by CONTRACTOR 12 pursuant to this Agreement. as defined in OMB Circular A-87 or as approved by 13 ADMINISTRATOR. However. COUNTY. in it sole discretion. may pay CONTRACTOR for 14 anticipated allowable costs that will be incurred by CONTRACTOR for June 2007. 15 during the month of such anticipated expenditure. 16 17.3 Claims: 17 17.3.1 All c 1 aims must be submi tted month 1 y by CONTRACTOR on a 18 form approved by ADMINISTRATOR. All claims submitted to COUNTY must be 19 supported with source documents including. inter alia. a monthly statement of 20 servi ces . genera 1 1 edgers. supporti ng journa 1 s. time sheets. i nvoi ces. 21 canceled checks. receipts. and receiving records. which may be required to be 22 copied and submitted with each monthly invoice. Unless waived by ADMINISTRATOR 23 i nvoi ces are due by the 20th of the fo 11 owi ng month. Source documents that 24 CONTRACTOR must submit with each monthly i nvoi ce sha 11 be determi ned by 25 ADMINISTRATOR and/or COUNTY's Auditor-Controller. CONTRACTOR shall retain all 26 financial records in accordance with Paragraph 23 (Records. Inspections. 27 Audits) of this Agreement. 28 / / / (WBC0406l 23 of 37 (4/19/2006) . . 1 17.3.2 Payments should be released by COUNTY withi n a reasonable 2 time period of approximately thirty (30) days after receipt of a correctly 3 completed claim form and required supporting documentation. 4 17.3.3 Final Claim/Settlement: 5 17.3.3.1 Any and all claims must be received by 6 ADMINISTRATOR no later than August 30. 2007 at 5:00 p.m.. said date being 7 approxi mate ly si xty (60) days after termi nati on of thi s Agreement. Cl ai ms 8 received after this date and time may not be reimbursed. ADMINISTRATOR may. 9 in its sole di scret ion. modify the date upon whi ch the fi na 1 c 1 ai m must be 10 received. upon notice to CONTRACTOR. 11 17.3.3.2 The basi s for fi na 1 settl ement shall be the 12 actual allowable costs as defined in Title 45 of the Code of Federal 13 Regulations and OMB Circular A-122. incurred and paid by CONTRACTOR pursuant 14 to this Agreement; limited. however. to the maximum obligation of COUNTY. In 15 the event that any overpayment has been made. COUNTY may offset the amount of 16 the overpayment against the final payment. In the event overpayment exceeds 17 the final payment. CONTRACTOR shall pay COUNTY all such sums within five (5) 18 days of notice from COUNTY. Nothing herein shall be construed as limiting the 19 remedies of COUNTY in the event an overpayment has been made. 20 18. OVERPAYMENTS 21 Any payment(s) made by COUNTY to CONTRACTOR in excess of that to which 22 CONTRACTOR is ent it 1 ed under thi s Agreement shall be repai d to COUNTY. in 23 accordance with any app 1 i cab 1 e regu 1 ati ons and/or pol i ci es in effect duri ng 24 the term of thi s Agreement. or as estab 1 i shed by COUNTY procedure. Any 25 overpayments made by COUNTY which result from a payment by any other funding 26 source shall be repaid. at the discretion of ADMINISTRATOR. to COUNTY or the 27 funding source. Unless earlier repaid. CONTRACTOR shall make repayment within 28 thirty (30) days after the date of the final audit findings report. and prior (WBC0406l 24 of 37 (4/19/2006) . . 1 to any administrative appeal process. In the event an overpayment owing by 2 CONTRACTOR is collected from COUNTY by the fundi ng source, then CONTRACTOR 3 sha 11 rei mburse COUNTY withi n thi rty (30) days thereafter, and pri or to any 4 administrative appeal process. CONTRACTOR agrees to pay all costs incurred by 5 COUNTY necessary to enforce the provisions set forth in this paragraph. 6 19. REVENUE 7 Whenever CONTRACTOR recei ves any money specifi ca lly desi gnated for use 8 in programs funded through this Agreement. such monies shall be considered a 9 cost off-set and treated as a reduction against the amount claimed by 10 CONTRACTOR, except for Program Income as defined in 45 CFR, Section 92.25 as 11 that section currently exists or may be hereafter amended. The procedure for 12 designating money as Program Income is set forth in Paragraph 20 of this 13 Agreement. 14 20. PROGRAM INCOME 15 It is mutually understood that the State or Federal agency responsible 16 for providing the funding for this Agreement may designate certain revenue of 17 CONTRACTOR as Program Income. To be designated as Program Income and, 18 therefore. as other than a cost off-set. CONTRACTOR shall do all of the 19 following: 20 20.1 Submit a plan to ADMINISTRATOR for the use of any and all proposed 21 Program Income; 22 20.2 Set up and ma i ntai n a separate bank account for any proposed 23 Program Income and account for any and all such income received; and 24 20.3 Report to ADMINISTRATOR any and all Program Income received no 25 1 ater than thi rty (30) days from the date of recei pt; record the amount 26 recei ved on i nterna 1 fi nanci a 1 records; and i ndi cate the amount recei ved on 27 the monthly claim submitted to ADMINISTRATOR. 28 / / / (WBC0406) 25 of 37 (4/19/2006) . . 1 20.4 ADMINISTRATOR shall then forward the plan for the requested use of 2 the proposed Program Income to the appropriate State and/or Federal agencies 3 for approval. 4 20.5 CONTRACTOR shall not spend any of the proposed Program Income 5 unless or until such time as ADMINISTRATOR obtains authorization for the use 6 of the Program Income from the responsible State and/or Federal agency and 7 provides CONTRACTOR with prior written approval for the use of the funds. 8 20.6 ADMINISTRATOR may. in its sole discretion. issue future policy 9 statements and/or instructions wi th respect to Program Income. CONTRACTOR 10 shall immediately comply with such policy statements and/or instructions. 11 21. FI NAL REPORT 12 CONTRACTOR shall complete and submit to ADMINISTRATOR a final report 13 withi n sixty (60) days after the termi nat i on of thi s Agreement. whi ch shall 14 summarize the activities and services provided by CONTRACTOR during the term 15 of this Agreement. CONTRACTOR and ADMINISTRATOR may mutually agree in writing 16 to modify the date upon which the final report must be submitted. 17 22. INDEPENDENT AUDIT 18 22.1 CONTRACTOR sha 11 employ a 1 i censed certifi ed pub 1 i c accountant. 19 who shall prepare and file with ADMINISTRATOR. an annual organization-wide 20 audit of related expenditures during the term of this Agreement in compliance 21 with the Office of Management and Budget COMB) Circular A-133. Audits of 22 States. Local Governments. and Non-Profit Organi zat ions. The audit must be 23 performed in accordance with Generally Accepted Government Auditing Standards 24 (GAGAS) and OMB Circular A-122. CONTRACTOR shall cooperate with County. State 25 and/or Federal agencies to ensure that corrective action is taken within six 26 (6) months after issuance of all audit reports with regard to audit 27 exceptions. 28 / / / (WBC0406) 26 of 37 (4/19/2006) . . 1 22.2 CONTRACTOR agrees to provi de ADMINISTRATOR wi th a copy of its 2 organization-wide audit for the period ending June 30 within sixty (60) days 3 after the end of its fiscal year. Failure to comply with this paragraph shall 4 be sufficient cause for ADMINISTRATOR, in its sole discretion, to deny payment 5 of any moni es under thi s or any other subsequent Agreement with CONTRACTOR 6 until such time the audit is received. ADMINISTRATOR may, in its sole 7 discretion, modify the date upon which the independent audit must be received, 8 upon notice to CONTRACTOR. 9 23. RECORDS, INSPECTIONS AND AUDITS 10 23.1 Financial Records: 11 23.1.1 CONTRACTOR shall prepare and mai ntai n accurate and 12 complete financial records. Financial records shall be retained, by 13 CONTRACTOR, for a minimum of four (4) years from the date of final payment 14 under this Agreement or until all pending COUNTY, State and Federal audits are 15 completed, whichever is later. 16 23.1.2 CONTRACTOR shall establish and maintain reasonable 17 account i ng, i nterna 1 control and fi nanci a I reporti ng standards in conformi ty 18 with generally accepted accounti ng pri ncipl es estab 1 i shed by the American 19 Institute of Certified Public Accountants (AICPA) and to the satisfaction of 20 ADMINISTRATOR. 21 23.2 Client Records: 22 23.2.1 CONTRACTOR shall prepare and maintain accurate and 23 comp I ete records of c Ii ents served, and dates and type of servi ces provi ded 24 under the terms of this Agreement in a form acceptable to ADMINISTRATOR. 25 23.2. 2 All c 1 i ent records related to services provi ded under the 26 terms of this Agreement shall be retained by CONTRACTOR for a minimum of four 27 (4) years from the date of fi na 1 payment under thi s Agreement or unti 1 all 28 pendi ng COUNTY, State and Federa 1 audi ts are completed, whi chever is 1 ater. (WBC0406l 27 of 37 (4/19/2006) . . 1 Notwithstanding anything to the contrary, upon termination of this Agreement, 2 CONTRACTOR sha 11 re 1 i nqui sh control with respect to c 1 i ent records to COUNTY 3 in accordance with Subparagraph 37.2. 4 23.2.3 COUNTY may refuse payment for a c 1 aim if c 1 i ent records 5 are determined by COUNTY to be incomplete or inaccurate. In the event client 6 records are determined to be incomplete or inaccurate after payment has been 7 made. COUNTY may treat such payment as an overpayment within the provisions of 8 this Agreement. 9 23.3 Inspections and Audits: 10 23.3.1 The Department of Hea lth and Human Servi ces, Comptroller 11 General of the United States, Director of the California Department of Social 12 Services, State Auditor-General. ADMINISTRATOR, COUNTY's Auditor-Controller 13 and Internal Audit Department. or any of their authorized representatives, 14 sha 11 have access to any books, documents, papers and records, i nc 1 udi ng 15 medical records, of CONTRACTOR which any of them may determine to be pertinent 16 to this Agreement for the purpose of financial monitoring. Further, all the 17 above mentioned persons have the right at all reasonable times to inspect or 18 otherwise evaluate the work performed or being performed under this Agreement 19 and the premises in which it is being performed. 20 23.3.2 CONTRACTOR shall make available its books and financial 21 records within the borders of Orange .County within ten (10) days after receipt 22 of written demand by ADMINISTRATOR. 23 23.3.3 In the event CONTRACTOR does not make ava il ab 1 e its books 24 and financial records within the borders of Orange County, CONTRACTOR agrees 25 to pay all necessary and reasonable expenses incurred by COUNTY. or COUNTY's 26 designee, necessary to obtain CONTRACTOR's books and financial records. 27 23.3.4 CONTRACTOR shall pay to COUNTY the full amount of COUNTY's 28 liability to the State or Federal government or any agency thereof resulting (WBC0406) 28 of 37 (4/19/2006) . . 1 from any di sa 11 owances or other audi t excepti ons to the extent that such 2 liability is attributable to CONTRACTOR's failure to perform under this 3 Agreement. 4 24. PERSONNEL DISCLOSURE 5 24.1 CONTRACTOR shall make available to ADMINISTRATOR a current list of 6 all personnel providing services hereunder. including resumes and job 7 app 1 i cati ons. Changes to the 1 i st wi 11 be immedi ate ly provi ded to 8 ADMINISTRATOR in writing. along with a copy of a resume and/or job 9 application. The list shall include: 10 24.1.1 All full or part-time staff positions by title. including 11 volunteer positions whose direct services are required to provide the programs 12 described herein; 13 24.1.2 A brief description of the functions of each position and 14 the hours each person works each week, or for part-time personnel each day or 15 month. as appropriate; 16 24.1.3 The professional degree. if applicable. and experience 17 required for each position; and 18 24.1.4 The language skill. if applicable. for all personnel. 19 24.2 Where authorized by law, CONTRACTOR shall conduct criminal record 20 background checks on all employees and/or volunteers who will provide services 21 under this Agreement. 22 24.3 CONTRACTOR warrants that all persons employed or otherwise 23 assigned by CONTRACTOR to provide services under this Agreement have 24 satisfactory past work records and/or reference checks indicating their 25 ability to perform the required duties and accept the kind of responsibility 26 anticipated under this Agreement. CONTRACTOR shall maintain records of 27 background investigations and reference checks undertaken and coordinated by 28 CONTRACTOR for each employee and/or volunteer assi gned to provi de servi ces (WBC0406) 29 of 37 (4/19/2006) . . 1 under thi s Agreement for a mi nimum of four (4) years from the date of fi na 1 2 payment under thi s Agreement or unti 1 all pendi ng COUNTY, State and Federal 3 audits are completed, whichever is later. in compliance with all applicable 4 laws. 5 24.4 CONTRACTOR sha 11 i mmedi ate 1 y notify ADMINISTRATOR concerni ng the 6 arrest and/or subsequent convi ct ion. for offenses other than mi nor traffi c 7 offenses. of any pai d employee and/or volunteer staff performi ng servi ces 8 under thi s Agreement, when such i nformati on becomes known to CONTRACTOR. 9 ADMINISTRATOR, in its sole discretion. may determine whether such employee 10 and/ or volunteer may conti nue to provi de servi ces under thi s Agreement and 11 shall provide notice of such determination to CONTRACTOR in writing. 12 CONTRACTOR's failure to comply with ADMINISTRATOR's decision shall be deemed a 13 material breach of this Agreement, pursuant to Paragraph 16, above. 14 25. CHILD AND DEPENDENT ADULT/ELDER ABUSE REPORTING 15 CONTRACTOR shall estab 1 ish a procedure acceptable to ADMINISTRATOR to 16 ensure that all employees, volunteers. consultants, or agents performing 17 servi ces under thi s Agreement report chi 1 d abuse or negl ect to a chi 1 d 18 protective agency as defined in Penal Code Section 11165.9 and dependent adult 19 abuse as defined in Section 15630 (a) of the Welfare and Institutions Code, 20 and elder abuse as defined in Section 15610.07 of the Welfare and Institutions 21 Code, to an adult protection agency. CONTRACTOR shall require such employee. 22 volunteer, consultant or agent to sign a statement acknowledging the reporting 23 requi rements as defi ned in Secti on 11166 of the Ca liforni a Pen a 1 Code and wi 11 24 comply with the provisions of the code section as it now exists or as it may 25 hereafter be amended. 26 26. CONFIDENTIALITY 27 26.1 CONTRACTOR agrees to maintain the confidentiality of its records 28 pursuant to Welfare and Institutions Code Sections 827 and 10850-10853. the (WBC0406) 30 of 37 (4/19/2006) . . 1 CDSS Manual of Policies and Procedures, Division 19-000, and all other 2 provisions of law, and regulations promulgated thereunder relating to privacy 3 and confidentiality, as each may now exist or be hereafter amended. 4 All records and information concerning any and all persons 5 referred to CONTRACTOR by COUNTY or COUNTY's designee shall be considered and 6 kept confi denti a 1 by CONTRACTOR, CONTRACTOR's staff, agents, employees and 7 vo 1 unteers . CONTRACTOR shall requi re a 11 of its employees, agents, 8 subcontractors and volunteer staff who may provi de servi ces for CONTRACTOR 9 under thi s Agreement to sign an agreement wi th CONTRACTOR before commenci ng 10 the provision of any such services, to maintain the confidentiality of any and 11 all materi a 1 sand i nformat i on wi th whi ch they may come into contact, or the 12 identities or any identifying characteristics or information with respect to 13 any and all participants referred to CONTRACTOR by COUNTY, except as may be 14 requi red to provi de servi ces under thi s Agreement or to those specifi ed in 15 thi s Agreement as havi ng the capacity to audi t CONTRACTOR, and as to the 16 1 atter, only duri ng such audit. CONTRACTOR sha 11 comply wi th any audits 17 specified in Paragraph 23, provide reports and any other information required 18 by COUNTY in the administration of this Agreement, and as otherwise permitted 19 by law. 20 26.2 CONTRACTOR shall inform all of its employees, agents, 21 subcontractors, volunteers and partners of this provision and that any person 22 knowingly and intentionally violating the provisions of said State law may be 23 guilty of a crime. 24 26.3 CONTRACTOR agrees that any and all subcontracts entered into shall 25 be subject to the confidentiality requirements of this Agreement. 26 27. COPYRIGHT ACCESS 27 The Department of Health and Human Services, the California Department 28 of Soci a 1 Servi ces, and COUNTY shall have a roya lty- free, nonexc 1 usi ve and (WBC0406) 31 of 37 (4/19/2006 ) . . 1 i rrevocab 1 e 1 i cense to pub 1 i sh, trans 1 ate, or use, now and hereafter, all 2 material developed under this Agreement including those covered by copyright, 3 28. WAIVER 4 No delay or omission by either party hereto to exercise any right or 5 power accruing upon any noncompl iance or default by the other party with 6 respect to any of the terms of this Agreement shall impair any such right or 7 power or be construed to be a waiver thereof. A waiver by either of the 8 parties hereto of any of the covenants, conditions, or agreements to be 9 performed by the other shall not be construed to be a waiver of any succeeding 10 breach thereof or of any other covenant, condition or agreement herein 11 contained. 12 29. PETTY CASH 13 CONTRACTOR is authorized to establish a petty cash fund in an amount not 14 to exceed two hundred and fifty dollars ($250.00). 15 30, PUBLICITY 16 Informati on and soli citat ions, prepared and released by CONTRACTOR, 17 concerni ng the servi ces provi ded under thi s Agreement, sha 11 state that the 18 program, wholly or in part. is funded through COUNTY, State and Federal 19 government funds. 20 31. COUNTY RESPONSIBILITIES 21 ADMINISTRATOR will provide consultation and technical assistance, and 22 will monitor performance of CONTRACTOR in meeting the terms of this Agreement. 23 32. REPORTS 24 CONTRACTOR shall mai ntai n records and submit reports contai ni ng such 25 data and information regarding the performance of CONTRACTOR's services, costs 26 or other data relating to this Agreement as may be requested by ADMINISTRATOR, 27 upon a form approved by ADMINISTRATOR. ADMINISTRATOR may modify the 28 provisions of this paragraph upon written notice to CONTRACTOR. (WBC0406) 32 of 37 (4/19/2006) . . 1 33. ENERGY EFFICIENCY STANDARDS 2 CONTRACTOR shall comply with such mandatory standards and policies 3 relating to energy efficiency as particularized in the State Energy 4 Conservation Plan. (Title 24. California Code of Regulations). as required by 5 the U.S. Energy Policy and Conservation Act (P.L. 94-163) as each may now 6 exist or be hereafter amended. 7 34. ENVIRONMENTAL PROTECTION STANDARDS 8 CONTRACTOR shall be in compliance with Section 306 of the Clean Air Act 9 [42 USC 1857(h)J. Section 508 of the Clean Water Act (33 USC 1368). Executive 10 Order 11738 and Envi ronmenta 1 Protection Agency. herei nafter referred to as 11 "EPA". regulations (40 CFR. Part 15) as any may now exist or be hereafter 12 amended. Under these laws and regulations, CONTRACTOR assures that: 13 34.1 No facility to be utilized in the performance of the proposed 14 grant has been listed on the EPA List of Violating Facilities; 15 34.2 It will notify COUNTY pri or to award, of the recei pt of any 16 communication from the Director, Office of Federal Activities, U.S. EPA, 17 indicating that a facility to be utilized for the grant is under consideration 18 to be listed on the EPA List of Violating Facilities; 19 34.3 It will notify COUNTY and the EPA about any known violation of the 20 above laws and regulations. 21 35. CERTIFICATION AND DISCLOSURE REGARDING PAYMENTS TO INFLUENCE 22 CERTAIN FEDERAL TRANSACTIONS 23 CONTRACTOR shall be in compliance with Section 319 of Public Law 101-121 24 pursuant to 31 U.S.C. 1352 and the guidelines with respect to those provisions 25 set down by the Federal Office of Management and Budget and published in the 26 Federal Register dated December 20, 1989, Volume 54, No. 243. pp. 52306-52332. 27 Under these laws and regulations, it is mutually understood that any contract 28 which utilizes federal monies in excess of $100.000 must contain and (WBC0406) 33 of 37 (4/19/2006) . . 1 CONTRACTOR must comply with the following provisions: 2 A. The definitions and prohibitions contained in the clause at 3 FAR 52.203-12, Limitation on Payments to Influence Certain Federal 4 Transactions. included in this solicitation. are hereby incorporated by 5 reference in paragraph (B) of this certification. 6 B. The offeror, by signing its offer, hereby certifies to the 7 best of his or her knowledge and belief as of December 23, 1989 that 8 1) No Federa 1 appropri ated funds have been pa i d or wi 11 9 be paid to any person for influencing or attempting to influence an officer or 10 emp 1 oyee of any agency. a Member of Congress. an offi cer or employee of 11 Congress. or an employee of a Member of Congress on hi s or her beha 1 fin 12 connection with the awarding of any Federal contract, the making of any 13 Federal grant. the making of any Federal loan. the entering into of any 14 cooperative agreement, and the extension. continuation, renewal, amendment or 15 modification of any Federal contract, grant, loan. or cooperative agreement; 16 2) If any funds other than Federal appropri ated funds 17 (including profit or fee received under a covered Federal transaction) have 18 been pai d, or will be pai d. to any person for i nfl uenci ng or attempti ng to 19 i nfl uence an offi cer or employee of any agency. a Member of Congress, an 20 officer or employee of Congress. or an employee of a Member of Congress on his 21 or her behalf in connection with this solicitation. the offeror shall complete 22 and submit. with its offer, OMB standard form LLL. Disclosure of Lobbying 23 Activities. to the Contracting Officer; and 24 3) He or she wi 11 i ncl ude the 1 anguage of thi s 25 certification in all subcontract awards at any tier and require that all 26 reci pi ents of subcontract awards in excess of $100.000 sha 11 certi fy and 27 disclose accordingly. 28 III (WBC0406) 34 of 37 (4/19/2006) 1 2 3 4 5 6 7 . . Submission of this certification a1d disclosure is a prerequisite for making or entering into this contrad imposed by Section I Any person who rakeS an expendi ture prohibited under this provision or who fails to file or amend the disclosure C. 1352. Tit 1 e 31. Uni ted States Code. form to be filed or amended by this provision. shall be subject to a civil penalty of not less than S10,OOO. and not more than S100.000, for each such failure. 8 36. POLITICAL ACTIVITY 9 CONTRACTOR agrees that the funds provi ded herei n sha 11 not be used to 10 promote. directly or indirectly, any political party. political candidate or 11 political activity. except as permitted by law. 12 37. TERMINATION PROVISIONS 13 37.1 ADMINISTRATOR may termi nate thi s Agreement without penalty 14 immediately with cause or after thirty (30) days' written notice without 15 cause. unless otherwise specified. Notice shall be deemed served on the date 16 17 of mailing. Cause shall be defined as any breach of contract. any misrepresentation or fraud on the part of the CONTRACTOR. Exerci se by 18 ADMINISTRATOR of the right to terminate this Agreement shall relieve COUNTY of 19 all further obligation under this Agreement. 20 37.2 Upon termination. or notice thereof. CONTRACTOR agrees to 21 cooperate with ADMINISTRATOR in the orderly transfer of service 22 responsibilities. active case records; and pertinent documents. 23 37.3 The obligations of COUNTY under this Agreement are contingent upon 24 the availability of Federal and/or State funds. as applicable, for the 25 reimbursement of CONTRACTOR's expenditures, and inclusion of sufficient funds 26 for the services hereunder in the budget approved by the Orange County Board 27 of Supervisors each fiscal year this Agreement remains in effect or operation. 28 In the event that such fundi ng is termi nated or reduced. ADMINISTRATOR may (WBC0406) 35 of 37 (4/19/2006) . . 1 immediately terminate this Agreement. reduce COUNTY's maximum obligation. or 2 modify this Agreement. without penalty. The decision of ADMINISTRATOR shall 3 be binding on CONTRACTOR. ADMINISTRATOR shall provide CONTRACTOR with written 4 notification of such determination. CONTRACTOR shall immediately comply with 5 ADMINISTRATOR's decision. 6 38. GOVERNING LAW AND VENUE 7 This Agreement has been negotiated and executed in the state of 8 California and shall be governed by and construed under the laws of the state 9 of California. In the event of any legal action to enforce or interpret this 10 Agreement. the sole and exclusive venue shall be a court of competent 11 jurisdiction located in Orange County. California. and the parties hereto 12 agree to and do hereby submi t to the juri sdi cti on of such court. 13 notwithstanding Code of Civil Procedure Section 394. Furthermore. the parties 14 specifically agree to waive any and all rights to request that an action be 15 transferred for trial to another county. 16 39. SIGNATURE IN COUNTERPARTS 17 The parties agree that separate copies of this Agreement may be signed 18 by each of the parties and this Agreement will have the same force and effect 19 as if the original had been signed by all the parties. 20 III 21 III 22 III 23 III 24 III 25 III 26 III 27 III 28 III (WBC0406) 36 of 37 (4/19/2006) . . 1 . WHEREFORE, the parties hereto have executed this Agreement in the County 2 of Orange, California. 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 By: COUNTY OF ORANGE CHAIRMAN OF THE BOARD OF SUPERVISORS . kl<. DAlIlD N.ef1\1-1 C Y OF SANTA ANA CITY MANAGER By: Dated: Dated: ATTEST: APPROVED AS TO FORM: , - ~',-~ LISA STORCK ASSISTANT CITY ATTORNEY By: SIGNED AND CERTIFIED THAT A COPY OF THIS DOCUMENT HAS BEEN DELIVERED TO THE CHAIRMAN OF THE BOARD ATTEST: :::"{!i e~ PATRICIA WHITAKER EXECUTIVE ASSISTANT COMMUNITY DEVELOPMENT AGENCY DARLENE J. BLOOM Clerk of the Board of Supervisors Orange County, California APPROVED AS TO FORM COUNTY COUNSEL COUNTY OF ORANGE. CALIFORNIA By: ;44,i-LJ;I. 4~ DEPUTY 26 Dated: Ap':' 2-6 , Ul/) (p 27 28 (WBC0406) 37 of 37 (4/19/2006) 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 . . EXHIBIT A TO AGREEMENT BETWEEN COUNTY OF ORANGE AND CITY OF SANTA ANA FOR THE PROVISION OF WELFARE-TO-WORK EMPLOYMENT SERVICES COMMUNITY SERVICE ACTIVITIES 1. POPULATION TO BE SERVED 1.1 The population to be served Consists of CalWORKs Welfare-To-Work (WTW) participants who: 1.1.1 Are deemed suitable for this activity by ADMINISTRATOR; 1.1.2 Have not found unsubsidized employment sufficient to meet minimum required hours of participation; 1.1. 3 Continue to meet Ca 1 WORKs fi nanci ale 1 i gi bi 1 i ty criteri a; and 1.1.4 Currently reside within the city limits of Santa Ana. 1.2 CONTRACTOR agrees to serve only participants in the CalWORKs WTW Program referred to CONTRACTOR by COUNTY under this Agreement. It is mutually understood that all services are for the purpose of WTW participants achieving self-sufficiency within the CalWORKs time constraints. 1.3 CalWORKs participants will be required to participate in Community Service activities for the required 32/35 hours. unless fewer hours of Community Service participation are required by law. 2. WORKLOAD STANDARDS 2.1 CONTRACTOR's work load goa 1 s with respect to Exhi bit A to thi s (WBC0406) 1 of 9 (April 19. 2006) 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 . . Agreement are as follows: 2.1.1 Each One-Stop Case Manager sha 11 carry a maxi mum case load of forty (40) Community Service participants. 2.2 CONTRACTOR and ADMINISTRATOR may agree in writing to modify workload goals as set forth in this paragraph. 3. SERVICES 3.1 CONTRACTOR shall provide WTW participants with Community Service activities necessary to remove barriers to subsequent employment. These act i vit i es wi 11 be provi ded to parti ci pants referred by COUNTY to the SANTA ANA Workforce Investment Board (WIB), a division of CONTRACTOR. CONTRACTOR sha 11 cooperate with the Ca 1 iforni a Department of Soci a 1 Servi ces (CDSS) on the implementation of Community Service activities to the mutual satisfaction of COUNTY and CDSS, and wi th any and all future requi rements estab 1 i shed by CDSS relating to calculation of required Community Service participation hours for each participant. Removal of barriers to employment shall be accomplished by a variety of methods, including but not limited to the following: 3.1.1 Working with participants, the MDT, and educational providers to develop job training and employment related interpersonal skills in one of the following areas identified as growth oriented; meeting an unmet community need; and in high demand for new employees: 3.1.1.1 Automation Technician (Data Entry) 3.1.1.2 Certified Nurse Assistant 3.1.1.3 Child Care Provider (Day Care Center) 3.1.1.4 Clerical 3.1.1.4.1 General Clerical 3.1.1.4.2 Health Services Clerical Domestic Care Giver Food Services (WBC0406) 3.1.1.5 3.1.1.6 2 of 9 (April 19. 2006) . . 1 3.1.1.7 Hospitality 2 3.1.1.8 Protective Services 3 3.1.1.9 Transportation 4 ADMINISTRATOR may, in its sole discretion, revise the 5 career areas identified in this paragraph. 6 3.1.2 CONTRACTOR shall make every attempt to engage participants 7 and i nvo 1 ve them in the development of a Communi ty Servi ce Pl an that meets 8 their 32/35-hour WTW participation requirement. In formulating that plan, 9 CONTRACTOR sha 11 take into account the part i ci pant's WTW Pl an. COUNTY WTW 10 staff will retain sole responsibility for final development and approval of 11 the participant's Community Service Plan. 12 3.2 COUNTY shall retain any and all rights to require pre-approval by 13 ADMINISTRATOR and/or limit any and all services provided by CONTRACTOR. 14 Services shall be provided in accordance with ADMINISTRATOR's policies and 15 procedures and other instructions provided by ADMINISTRATOR. 16 3.3 ADMINISTRATOR may, in its sole discretion, change the services 17 required under Subparagraph 3.1 to ensure full compliance with all 18 requirements if the State of California Department of Social Services (CDSS) 19 requi res subsequent changes to the County of Orange Communi ty Servi ce Pl an, 20 changes to Community Service requirements under the Welfare and Institutions 21 Code, CDSS regulations or Manual of Policies and Procedures. 22 4. ADDITIONAL CONTRACTOR RESPONSIBILITIES 23 4.1 Welfare Fraud: 24 4.1.1 If welfare e 1 i gi bil i ty of support servi ces payment fraud 25 is suspected of the participant, CONTRACTOR shall report the suspected fraud 26 to COUNTY or COUNTY's contracted CalWORKs WTW Case Manager. 27 4.1. 2 If servi ce provi der fraud is suspected, CONTRACTOR sha 11 28 report, in writing, the suspected fraud to ADMINISTRATOR. (WBC0406) 3 of 9 (April 19. 2006) . . 1 4.2 Complaint Response: 2 4.2.1 CONTRACTOR shall develop, operate, and maintain procedures 3 for recei vi ng. i nvesti gati ng, and respondi ng to servi ce provi der and 4 participant complaints, including Civil Rights complaints. CONTRACTOR shall 5 provide ADMINISTRATOR, in a form approved by ADMINISTRATOR, information 6 pertaining to such complaints within two (2) business days of the complaint. 7 4.3 Outside Contacts: 8 4.3.1 CONTRACTOR sha 11 i mmedi ate ly inform COUNTY's WTW Program 9 Manager, or a designee, of any inquiries from elected officials, their 10 representatives, participant advocates, or the press, and immediately provide 11 information permitting ADMINISTRATOR to respond. 12 4.3.2 CONTRACTOR shall consult with COUNTY's WTW Program 13 Manager, or a desi gnee, pri or to i ni ti ati ng contact with elected offi ci a Is, 14 their representatives, participants advocates of the press. 15 4.4 Utilizing Computer Information Systems (CIS): 16 4.4.1 COUNTY sha 11 provi de CONTRACTOR wi th access to the CIS. 17 CONTRACTOR shall use the CIS to retrieve referrals for services to be 18 provided. COUNTY shall provide a designated number of CONTRACTOR's personnel 19 with sufficient training necessary to access and inquire on current client 20 data, track cases, communicate with COUNTY, etc. CONTRACTOR, in turn, shall 21 provide this training to any subcontractors that will have on-line access to 22 CIS. 23 4.4.2 CONTRACTOR sha 11 ensure that its personnel understand the 24 uses of the CIS and follow ADMINISTRATORS related procedure. 25 5. FORMS 26 5.1 ADMINISTRATOR shall provide CONTRACTOR with a camera-ready copy of 27 a 11 mandated forms. CONTRACTOR sha 11 dup 1 i cate and di stri bute the forms to 28 subcontractors as needed. (WBC0406J 4 of 9 (April 19. 2006) . . 1 2 3 4 5 6. FACILITIES 6.1 Services under this Agreement shall be provided at: Santa Ana WORK Center 1000 E. Santa Ana Blvd. Santa Ana. CA 92701 6.2 CONTRACTOR and ADMINISTRATOR may agree in writing to add. change. 6 modify. or delete facility location(s) as necessary to best serve the needs 7 of participants and ADMINISTRATOR. 8 9 7. CASE RECORDS 7.1 CONTRACTOR shall maintain a current and complete electronic case 10 record for each participant referred. CONTRACTOR shall also maintain a hard 11 copy case record as well. The contents of the hard copy case records will be 12 in a format approved by ADMINISTRATOR and will be uniform among subcontractors 13 and other educational providers. 14 7.2 Such information shall be treated as confidential and released 15 only to ADMINISTRATOR as required or to others upon the written approval of 16 ADMINISTRATOR. 17 7.3 CONTRACTOR shall obtain. and maintain in the case record. a 18 wri tten release from the part i ci pant that i ndi cates informed consent and 19 authorizes the exchange of confidential information among CONTRACTOR. MDT. and 20 subcontractors or other educati ona 1 provi ders. The wri tten release shall be 21 on a form approved by ADMINISTRATOR. All subcontractors shall treat all 22 confidential information in the same manner as CONTRACTOR. and in adherence to 23 the terms of this Agreement. 24 7.4 CONTRACTOR wi 11 communi cate c 1 i ent progress to the Ca 1 WORKs Case 25 Worker in a format approved by ADMINISTRATOR. 26 8. REPORTS 27 8.1 CONTRACTOR shall prepare and submit to ADMINISTRATOR's designated 28 staff written reports. including. but not limited to: (WBC04061 5 of 9 (April 19. 2006) 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 . . 8.1.1 Number of new cases referred each month; 8.1. 2 Number of parti ci pants who attended c 1 asses/recei ved services each month, by service type and provider: 8.1.3 Number of cases closed each month; 8.1.4 Number of cases pending at the end of each month; 8.1.5 Number of cases completing training; and 8.1.6 Number of cases obtaining unsubsidized employment. 8. 2 All reports shall be prepared in a format approved by ADMINISTRATOR. 8.3 ADMINISTRATOR may, in it's sole discretion, add, delete, modify or waive individual reporting requirements as stated in this Paragraph. 9. PERFORMANCE REVIEW 9.1 ADMINISTRATOR may use a vari ety of methods to eva 1 uate CONTRACTOR's performance including, but not limited to; 9.1.1 Random sampling of program activities including a review of case files: 9.1.2 Activity checklists and random observations; 9.1.3 Inspection of output items on a periodic basis as deemed necessary; 9.1.4 Management Information Systems (MIS) reported results: 9.1.5 WTW participant complaints and/or WTW participant questionnaires; and 9.1.6 Subcontractor complaints or reports. 9.2 ADMINISTRATOR may require CONTRACTOR to provide office space for designated ADMINISTRATOR' staff assigned to conduct performance reviews. 9.3 In the event that CONTRACTOR performs servi ces unsati sfactori ly, ADMINISTRATOR may require a corrective plan. CONTRACTOR shall comply with any such corrective action plan within the time specified by ADMINISTRATOR. (WBC04061 6 of 9 (April 19. 2006) . . 1 10. STAFF TRAINING 2 10.1 ADMINISTRATOR shall provide CONTRACTOR with written program 3 requi rements. i nc 1 udi ng pol i ci es and genera 1 procedures, as requi rements are 4 revised or new policies are developed. 5 10.2 ADMINISTRATOR staff will provide initial training to a designated 6 number of CONTRACTOR's staff with respect to CalWORKs regulations. 7 ADMINISTRATOR's policies and procedures. and use of the CIS. Subsequent 8 training must be conducted by CONTRACTOR. 9 10.3 CONTRACTOR shall ensure that its staff receives training to 10 understand cultural differences among groups of participants. and to 11 effectively recognize and intervene to overcome any language and/or cultural 12 barriers to employment that may be evident. 13 10.4 CONTRACTOR shall designate a staff person to maintain a log of in- 14 house training activities and participants. 15 11. HOURS OF OPERATION 16 11.1 At a minimum. CONTRACTOR shall maintain business hours of Monday 17 through Fri day from the hours of 8: 00 a. m. to 5: 00 p. m. (COUNTY ho 1 i days 18 exc 1 uded) as well as schedul ed eveni ng and weekend hours to best meet the 19 needs of participants and their families. 20 12. BUDGET FOR PROVISION OF COMMUNITY SERVICE ACTIVITIES 21 22 23 24 25 26 27 28 / / / 12.1 The budget for servi ces provi ded pursuant to Exhi bi t A of thi s Agreement is set forth as follows: Max. Hrly Wage(!) $ 22.16 27.08 FTE1Zl 1. 00 0.03 FY05-06 Cost $ 51.336 1.944 53.280 17.375 $ 70.655 Salaries and Benefits Case Manager Fiscal Specialist Subtotal Salaries Benefitsl3l Total Salaries and Benefits (WBC0406) 7 of 9 (April 19. 2006) 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 . . Expenses 1,025 1. 770 41 600 4,820 8.256 78,911 term of thi s Telecommunications User Fee Office Supplies $ IT Servi ces $ Indirect Costs $ Subtotal Expenses $ Maxi mum County Ob 1 i gat ion $ (1)Maxi mum hourly rate whi ch wi 11 be permi tted duri ng the Agreement; employees may be paid at less than maximum rate. (2)For hourly employees, Full-Time Equivalent (FTE) is defined as the amount of time (stated as a percentage) the position will be providing services under the terms of this Agreement. This percentage is based upon a 40-hour work week. For salaried employees, Full-Time Equivalent (FTE) is defined as the amount of time (stated as a percentage) the position will be paid for under the terms of this Agreement, regardless of the number of hours actually worked. (3)Medi ca 1 , long term disability. reti rement .pensi on . employee assistance, FICA. SUI. Worker's Compensation and vacation accrual. 12.2 CONTRACTOR and ADMINISTRATOR may agree in writing to add, delete or otherwise modify individual line items and/or amounts and/or the number and type of FTE positions without changing COUNTY's maximum obligation under this Agreement. 13. STAFF CONTRACTOR. through the WIB, shall be responsible for providing competent staff to fulfi 11 the terms of thi s Agreement. Contractor shall provide an adequate number of bilingual staff as needed to provide services. All CONTRACTOR's staff shall be able to read. write. speak and understand English. CONTRACTOR shall provide the following described staff positions: 13.1 Case Manager 13. 1. 1 Dut i es : 13.1.1.1 Assist participants in defining and pursuing career goals. Assess. advise and direct participants on job search techniques. Prepare written reports on placement efforts. education and (WBC0406) 8 of 9 (April 19. 2006) . . 1 worksite contact. and program effectiveness. 2 13.1. 2 Qua 1 ifi cat ions: 3 13.1.2.1 Knowledge of problems participants have seeking 4 employment. various alternative programs. and program effectiveness. 5 13.1.2.2 Ability to communicate effectively with 6 participants and employers: follow up leads on own initiative. match 7 participant capabilities with placement opportunities. and direct participants 8 to the most appropri ate placement: estab 1 i sh and mai ntai n effective worki ng 9 re 1 ati onshi ps wi th employers and worksi te supervi sors. parti ci pants. other 10 City employees and the general public. 11 13.2 Fiscal Specialist 12 13.2.1 Out i es : 13 13 .2.1.1 Authori ze payments of i nvoi ces; enter and 14 maintain payroll records; prepare contracts for all programs; monitor program 15 operators for fiscal compliance. 16 13.2.2 Qua 1 ifi cat ions: 17 13.2.2.1 Minimum of one (1) year experience in 18 accounting. budgeting or monitoring/analyzing funding programs. and graduation 19 from an accredited four-year college or university with a degree in 20 accounting. finance. business administration. or related field. 21 /// 22 /// 23 / / / 24 / / / 25 /// 26 /// 27 /// 28 / / / (WBC0406) 9 of 9 (April 19. 2006) . . 1 EXHIBIT B 2 m 3 AGREEMENT 4 BETWEEN 5 COUNTY OF ORANGE 6 AND 7 CITY OF SANTA ANA 8 FOR THE PROVISION OF WElFARE-TO-WORK EMPLOYMENT SERVICES 9 WORK EXPERIENCE ACTIVITIES 10 11 1. POPULATION TO BE SERVED 12 1.1 The population to be served consists of CalWORKs Welfare-To-Work 13 (WTW) participants who: 14 1.1.1 Are deemed suitable for this activity by ADMINISTRATOR: 15 1.1. 2 Have not found unsubsi di zed employment suffi ci ent to meet 16 minimum required hours of participation: 17 1.1.3 Continue to meet CalWORKs financial eligibility criteria: 18 and 19 1.1.4 Currently reside within the city limits of Santa Ana. 20 1.2 CONTRACTOR agrees to serve only participants in the WTW Program 21 referred to CONTRACTOR by COUNTY under this Agreement. It is mutually 22 understood that all services are for the purpose of WTW participants achieving 23 self-sufficiency within the CalWORKs time constraints. 24 1.3 CalWORKs participants will be required to participate in Work 25 Experience activities for the required 32/35 hours. unless fewer hours of WTW 26 participation are required by law. 27 2. WORKLOAD STANDARDS 28 2.1 CONTRACTOR' s workload goals with respect to Exhi bi t B to thi s (WBC0406) 1 of 11 (April 19. 2006) . . 1 Agreement are as follows: 2 2.1.1 Each Case Manager shall monitor a maximum of forty (40) 3 Work Experience (WEX) participants. 4 2.2 CONTRACTOR and ADMINISTRATOR may agree in writing to modify 5 workload goals as set forth in this paragraph. 6 3. SERVICES 7 3.1 CONTRACTOR shall provide WTW participants with WEX activities 8 necessary to remove barriers to subsequent employment. These activities will 9 be provided to participants referred by COUNTY to the SANTA ANA Workforce 10 Investment Board (WIB), a division of CONTRACTOR. CONTRACTOR shall cooperate 11 with the California Department of Social Services (CDSS) on the implementation 12 of WEX activities to the mutual satisfaction of COUNTY and CDSS, and with any 13 and all future requirements established by CDSS relating to calculation of 14 required WTW participation hours for each participant. Removal of barriers to 15 employment shall be accomplished by a variety of methods. 16 3.1.1 CONTRACTOR shall make every attempt to engage participants 17 and involve them in the development of a WEX activity that meets their 32/35- 18 hour WTW participation requirement. COUNTY WTW staff will retain sole 19 responsi bil i ty for fi na 1 development and approva 1 of the parti ci pant's WTW 20 Plan. 21 3.2 COUNTY shall retain any and all rights to require pre-approval by 22 ADMINISTRATOR and/or limit any and all services provided by CONTRACTOR. 23 Services shall be provided in accordance with ADMINISTRATOR's policies and 24 procedures and other instructions provided by ADMINISTRATOR. 25 3.3 ADMINISTRATOR may, in its sole discretion, change the services 26 requi red under Subparagraph 3.1 to ensure full comp 1 i ance wi th all 27 requirements if the State of California Department of Social Services (CDSS) 28 requires subsequent changes to the County of Orange CalWORKs Plan, changes to (WBC0406) 2 of 11 (April 19. 2006) . . 1 WTW requirements under the Welfare and Institutions Code, CDSS regulations or 2 Manual of Policies and Procedures. 3 4. ADDITIONAL CONTRACTOR RESPONSIBILITIES 4 4.1 Welfare Fraud: 5 4.1.1 If welfare eligibility of support services payment fraud 6 is suspected of the participant, CONTRACTOR shall report the suspected fraud 7 to COUNTY or COUNTY's contracted CalWORKs WTW Case Manager. 8 4,1. 2 If servi ce provi der fraud is suspected, CONTRACTOR sha 11 9 report, in writing, the suspected fraud to ADMINISTRATOR. 10 4.2 Complaint Response: 11 4.2,1 Contractor shall develop. operate. and maintain procedures 12 for recei vi ng, i nvesti gat i ng. and respondi ng to servi ce provi der and 13 parti ci pant comp 1 a i nts. i nc 1 udi ng Ci vi 1 Ri ghts comp 1 ai nts. CONTRACTOR sha 11 14 provide ADMINISTRATOR. in a format approved by ADMINISTRATOR. information 15 pertaining to such complaints within two (2) business days of the complaint. 16 4.3 Outside Contacts: 17 4.3.1 CONTRACTOR sha 11 immedi ate ly inform COUNTY' s WTW Program 18 Manager. or a designee. of any inquiries from elected officials. their 19 representatives. participant advocates, or the press, and immediately provide 20 information permitting ADMINISTRATOR to respond. 21 4.3.2 CONTRACTOR shall consult wi th COUNTY's WTW Program 22 Manager. or a designee. prior to initiating contact with elected officials. 23 their representatives, participants advocates of the press, 24 4.4 Utilizing Computer Information Systems (CIS): 25 4.4.1 CONTRACTOR shall use COUNTY provided CIS to receive 26 referra 1 s and to record data regardi ng servi ces provi ded. COUNTY sha 11 27 provide a designated number of CONTRACTOR's personnel with sufficient training 28 necessary to operate the equipment. track cases, generate requi red reports. (WBC0406) 3 of 11 (April 19. 2006) . . 1 etc. CONTRACTOR. in turn. shall provide this training to any subcontractors 2 that will have on-line access to CIS. COUNTY shall provide and maintain the 3 necessary data processing equipment. including personal computers. CONTRACTOR 4 shall provide a secure location for such equipment. 5 4.4.2 CONTRACTOR sha 11 ensure that its personnel understand the 6 uses of CIS and follow CIS procedure. 7 8 5. FORMS 5.1 ADMINISTRATOR shall provide CONTRACTOR with a camera-ready copy of 9 a 11 mandated forms. CONTRACTOR sha 11 dup 1 i cate and di stri bute the forms to 10 subcontractors as needed. 11 12 13 14 15 6. FACILITIES 6.1 Services under this Agreement shall be provided at: Santa Ana WORK Center 1000 E. Santa Ana Blvd. Santa Ana. CA 92701 6.2 CONTRACTOR and ADMINISTRATOR may agree in writing to add. change. 16 modify. or delete faci 1 i ty 1 ocati on (s) as necessary to best serve the needs 17 of participants and ADMINISTRATOR. 18 19 7. CASE RECORDS 7.1 CONTRACTOR shall update the electronic case record and meet data 20 entry requi rements for the record of each participant referred. CONTRACTOR 21 shall also maintain a hard copy case record as well. The contents of the hard 22 copy case records wi 11 be in a format approved by ADMINISTRATOR and wi 11 be 23 uniform among subcontractors and other educational providers. 24 7.2 Such i nformati on shall be treated as confi dent i a 1 and released 25 only to ADMINISTRATOR as required or to others upon the written approval of 26 ADMINISTRATOR. 27 7.3 CONTRACTOR shall obtain. and maintain in the case record. a 28 wri tten release from the parti ci pant that i ndi cates informed consent and (WBC0406) 4 of 11 (April 19. 2006) 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 . . authorizes the exchange of confidential information among CONTRACTOR, MDT, and subcontractors or other educational providers. The written release shall be on a form approved by ADMIN ISTRATOR . All subcontractors sha 11 treat all confidential information in the same manner as CONTRACTOR, and in adherence to the terms of this Agreement. 8. REPORTS 8.1 CONTRACTOR shall prepare and submit to ADMINISTRATOR's designated staff written reports, including, but not limited to: 8.1.1 Number of new cases referred each month; 8.1. 2 Number of parti ci pants who recei ved servi ces each month, by service type and provider; 8.1.3 Number of cases closed each month; 8.1.4 Number of cases pending at the end of each month; 8.1.5 Number of cases completing training; and 8.1. 6 Number of cases obtaining unsubsidized employment. 8.2 All reports shall be prepared in a format approved by ADMINISTRATOR. 8.3 ADMINISTRATOR may, in it's sole discretion, add, delete, modify or waive individual reporting requirements as stated in this Paragraph. 9. PERFORMANCE REVIEW 9.1 ADMINISTRATOR may use a variety of methods to evaluate CONTRACTOR's performance including, but not limited to: 9.1.1 Random sampling of program activities including a review of case files; 9.1.2 Activity checklists and random observations; 9.1.3 Inspection of output items on a periodic basis as deemed necessary; 9.1.4 Management Information Systems (MIS) reported results: (WBC0406) 5 of 11 (April 19, 2006) . . 1 9.1.5 WTW participant complaints andlor WTW participant 2 questionnaires; and 3 9.1.6 Subcontractor complaints or reports. 4 9.2 ADMINISTRATOR may requi re CONTRACTOR to provide office space for 5 designated ADMINISTRATOR staff assigned to conduct performance reviews. 6 9.3 In the event that CONTRACTOR performs servi ces unsati sfactori ly , 7 ADMINISTRATOR may require a corrective plan. CONTRACTOR shall comply with any 8 such corrective action plan within the time specified by ADMINISTRATOR 9 10. STAFF TRAINING 10 10.1 COUNTY shall provide CONTRACTOR with written program requirements, 11 including policies and general procedures, as requirements are revised or new 12 policies are developed. 13 10.2 COUNTY staff will provide initial training to a designated number 14 of CONTRACTOR's staff with respect to CalWORKs regulations, ADMINISTRATOR's 15 po 1 i ci es and procedures, and use of the CIS. Subsequent trai ni ng must be 16 conducted by CONTRACTOR. 17 10.3 CONTRACTOR shall ensure that its staff receives training to 18 understand cultural differences among groups of participants, and to 19 effectively recognize and intervene to overcome any language andlor cultural 20 barriers to employment that may be evident. 21 10.4 CONTRACTOR shall designate a staff person to maintain a log of in- 22 house training activities and participants. 23 11. HOURS OF OPERATION 24 11.1 At a minimum, CONTRACTOR shall maintain business hours of Monday 25 through Fri day from the hours of 8: 00 a. m. to 5: 00 p. m. (COUNTY ho 1 i days 26 exc 1 uded) as well as schedul ed eveni ng and weekend hours to best meet the 27 needs of participants and their families. 28 III (WBC0406) 6 of 11 (April 19. 2006) . . 1 12. BUDGET FOR PROVISION OF WORK EXPERIENCE ACTIVITIES 2 The budget for services provided pursuant to Exhibit B of this Agreement 3 is set forth as fo 11 ows : 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 Salaries and Benefits Intake Specialist Receptionist Case Manager Job Developer Fiscal Specialist Workforce Specialist IV Subtotal Salaries Benefits(3J Subtotal Salaries and Benefits Operations Communications User Fee Office Supplies Equipment Rental Office Operations Indirect Costs Subtotal Operations Participant Costs Wages Support Services Transportation Subtotal Participant Costs Max. Hrly. Wage(l) $ 18.77 18.77 26.95 24.44 27.08 33.57 FTE(2J 0.15 0.10 1. 00 0.50 0.10 0.10 FY05-06 Cost $ 7.005 4.670 64 .481 29.900 6.480 8.455 120.991 27.392 $ 148.383 $ 1.120 8.000 1.109 2.195 1.250 10.950 24.624 $ 236.753 5.000 4.000 245.753 Maximum County Obligation $ 418.760 (l)Maxi mum hourly rate whi ch wi 11 be permi tted duri ng the term of thi s Agreement; employees may be paid at less than maximum rate. (2JFor hourly employees. Full-Time Equivalent (FTE) is defined as the amount of time (stated as a percentage) the position will be providing servi ces under the terms of thi s Agreement. Thi s percentage is based upon a 40-hour work week. For salaried employees. Full-Time Equivalent (FTE) is defined as the amount of time (stated as a percentage) the position will be paid for under the terms of this Agreement. regardless of the number of hours (WBC0406) 7 of 11 (April 19. 2006) . . 1 2 actually worked. (3)Medi ca 1 . assistance. FICA. long term disability. retirement. pension. SUI. Worker's Compensation and vacation accrual. employee 3 12.1 CONTRACTOR and ADMINISTRATOR may agree in writing to add. delete 4 or otherwise modify individual line items and/or amounts and/or the number and 5 type of FTE positions without changing COUNTY's maximum obligation under this 6 Agreement. 7 13. STAFF 8 CONTRACTOR. through the WIS. shall be responsible for providing 9 competent staff to fulfill the terms of this Agreement. Contractor shall 10 provide an adequate number of bilingual staff as needed to provide services. 11 All CONTRACTOR's staff shall be able to read. write. speak and understand 12 English. CONTRACTOR shall provide the following described staff positions: 13 14 15 13.1 Intake Specialist 13. 1.1 Duties: 13.1.1.1 Assist technical and professional staff who 16 administer various federally funded workforce development and training 17 programs. Coordi nate appoi ntments to meet wi th c 1 i ents for techni ci ans and 18 19 case managers. Contact c 1 i ents after placement to determi ne status. and monitors performance. Assist with coordination of training and special 20 events. which includes locating training sites. notifying participants and 21 making any necessary special arrangements. Maintain database and information 22 pertaining to workforce development activities and generates reports as 23 required. 24 13. 1. 2 Qua 1 ifi cat ions: 25 13.1.2.1 One year of work experience involving 26 substantial public contact. in personnel. human services. or workforce 27 development programs. 28 13.1. 2.2 Knowl edge of workforce development trai ni ng (WBC0406) 8 of 11 (April 19. 2006) . . 1 programs. perti nent regul at ions. and documentation requi rements; i ntervi ewi ng 2 methods used to obta in i nformat i on from and about part i ci pants; computer 3 app 1 i cati ons and relevant software programs: 1 oca 1 community resources and 4 services having programs designed to assist unemployed individuals. 5 13.2 Receptionist 6 13.2.1 Duties: 7 13.2.1.1 Receive a large volume of visitors and telephone 8 ca 11 s. determi nes nature of bus i ness. di rects ca 11 ers to appropri ate 9 desti nati ons. and takes messages. Answers routine questi ons related to the 10 department. Represents the department on initial contact with the public. 11 13.2.1.2 Compiles. tabulates and assists in the 12 preparation of routine reports. Assists staff in assembling mailings. Keeps 13 records. 14 13.2.2 Qualifications: 15 13.2.2.1 Knowledge of business English and arithmetic: 16 general office practices and procedures: proper telephone etiquette. 17 13.2.2.2 Ability to follow oral and written instructions: 18 learn departmental functions. activities. organizational structure and names 19 of key personnel withi n a short peri od of ti me; handl e a 1 arge volume of 20 incoming calls and visitors promptly, tactfully and equitably: write legibly 21 and use correct grammar; maintain effective working relationships with other 22 employees and the general public. 23 13.3 Case Manager 24 13.3.1 Out i es : 25 13.3.1.1 Assist participants in defining and pursuing 26 career goals. Assess, advise and direct participants on job search 27 techniques. Prepare written reports on placement efforts. education and 28 worksite contact, and program effectiveness. (WBC0406) 9 of 11 (April 19. 2006) . . 1 13.3.2 Qualifications: 2 13.3.2.1 Knowledge of problems participants have seeking 3 employment. various alternative programs. and program effectiveness. 4 13.3.2.2 Ability to communicate effectively with 5 participants and employers; follow up leads on own initiative. match 6 participant capabilities with placement opportunities. and direct participants 7 to the most appropriate placement: establish and maintain effective working 8 relationships with employers and worksite supervisors. participants. other 9 City employees and the general public. 10 13.4 Job Developer 11 13.4.1 Duties: 12 13.4.1.1 Markets services to employers and to job- 13 seekers: maintains contacts within the business community to provide employers 14 with qualified candidates and to become partners in employers' business 15 growth. 16 13.4.1.2 Collects and compiles data; generates detailed 17 technical reports. 18 13.4.2 Qua 1 ifi cat ions: 19 13.4.2.1 One year of progressi ve ly responsi b 1 e workforce 20 development program experience. College level coursework in related subjects 21 may be used in combination with experience to meet the necessary 22 qualifications. 23 13.4.2.2 Knowl edge of state and federa 1 regul ati ons 24 pertaining to workforce development programs. including Welfare-To-Work; 25 pub 1 i c and pri vate agenci es provi di ng resources to assi st with workforce 26 development; community outreach and program marketing. 27 13.5 Fiscal Specialist 28 13.5.1 Out i es : (WBC0406) 10 of 11 (April 19. 2006) . . 1 13.5.1.1 Authori ze payments of i nvoi ces; enter and 2 maintain payroll records; prepare contracts for all programs; monitor program 3 operators for fiscal compliance. 4 13.5.2 Qualifications: 5 13.5.2.1 Minimum of one (1) year experience in 6 accounting, budgeting or monitoring/analyzing funding programs, and graduation 7 from an accredited four-year college or university with a degree in 8 accounting, finance, business administration, or related field. 9 13.6 Workforce Specialist IV 10 13.6.1 Duties; 11 13.6.1.1 Under direction, assists in the planning. 12 deve 1 opment and imp 1 ementati on of workforce development programs, i nc 1 udi ng 13 Welfare- To-Work; staffs Workforce Investment Board; supervi ses, trains, and 14 evaluates assigned staff; directs day-to-day operations of assigned section to 15 ensure achievement of Workforce Investment Act and Welfare-To-Work goals. 16 13.6.2 Qualifications: 17 13.6.2.1 Three years of progressively responsible 18 workforce development program experience, including one year in a supervisor 19 or lead capacity. College level coursework in related subjects may be used in 20 combination with experience to meet the necessary qualifications. 21 13.6.2.2 Knowl edge of objecti ves, practi ces and 22 procedures and state and federal regulations pertaining to workforce 23 development programs, including Welfare-To-Work; employment markets and 24 trends; public and private agencies providing resources to assist with 25 workforce development; principles and practices of marketing, public relations 26 and strategies for community outreach; principles and practices of contract 27 implementation and monitoring; methods of data collection and analysis; 28 budgeting methods and processes; principles and practices of supervision. (WBC0406) 11 of 11 (April 19, 2006)