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HomeMy WebLinkAbout19D - WORKFORCE INV PLAN CITY COUNCIL MEETING DATE: CLERK OF COUNCIL USE ONLY: REQUEST FOR COUNCIL ACTION OCTOBER 2, 2006 TITLE: APPROVED o As Recommended o As Amended o Ordinance on 1 st Reading o Ordinance on 2nd Reading o Implementing Resolution o Set Public Hearing For WORKFORCE INVESTMENT ACT PLAN MODIFICATION FOR FISCAL YEAR 2006- 07 CONTINUED TO FILE NUMBER CITY MANAGER RECOMMENDED ACTION Approve the Workforce Investment Act Annual Plan Modification for Fiscal Year 2006-07 and authorize its submittal to the State of California Workforce Investment Board. WORKFORCE INVESMENT BOARD RECOMMENDATION Recommended that the City Council approve the Workforce Investment Act Annual Plan Modification for Fiscal Year 2006-07 and authorize its submittal to the State of California Workforce Investment Board. By a vote of 19:0 (Conrad, de Leon, Kanda, Korthuis, Lacroix, Meza, Notch, Ortega, Wadhera, Zarate-Cervantes absent) at Meeting of September 18, 2006. Lewis, Lin, its Special DISCUSSION The Workforce Investment Act (WIA) of 1998 provides funds to Local Workforce Investment Areas (LWIA) to operate job-training programs allowable under the Act for adults, dislocated workers, and youth meeting specific criteria as outlined in the Act. The City of Santa Ana was designated as a LWIA and administrative entity, on January 28, 2000 by the State Workforce Investment Board. Santa Ana has received WIA funds to operate job-training programs yearly since July 1, 2000. The State Workforce Investment Board requires each Local Workforce Investment Area to submit a modification of its local plan (Exhibit 1) to the State for review and approval in order to receive funding for that fiscal year. The Annual Plan modification incorporates new State Board requirements, documents any substantial changes in the LWIA and identifies the fund utilization and participant services plans for the 190-1 WIA Plan Modification for FY 06-07 October 2, 2006 Page 2 new fiscal year. The proposed plan modification incorporates new funds for the fiscal year and establishes new participant service plans. WIA regulations require a thirty-day public comment period for all plan modifications to allow for input on the intended use of the resources for fiscal year 2006-07. The proposed plan modification was mailed to all WIB members and other interested parties on August 4, 2006, and a notice was published in the Orange County Register announcing its availability to the public for a thirty day comment period. On September 8, 2006, Notification of the Public Hearing was published in the Orange County Register. All comments received, including any recommendations made by the City Council, will be included in the final document, which is due to the State of California no later than October 2, 2006. Once the plan modification is submitted by the City of Santa Ana and approved by the State Board and the Governor, Santa Ana will be eligible to receive $963, 562 in adult funds, $891,088 in dislocated worker funds, $1,019,729 in Youth funds and $272,088 in Rapid Response funds. FISCAL IMPACT There is no fiscal impact associated with this action. ~~.)~ Ste hen G. rding Deputy City Manager for Development Services SGH/FJ/mlr H:\ACTIONS\2006 CC\WIAPlanModFY06-07 lO-2-06.doc 190-2 Exhibit 1 Proposed 7th year revisions to Five -Year Local Strategic Workforce Investment Plan for Title I of the Workforce Investment Act of 1998 Pubhc Law 105-220 (Workforce Investment System) for the period of July 1,2006 to June 30,2007 City of Santa Ana WorkforGe Investment Area Administration Office 888 N. Santa Ana Blvd. #208 P.O. Box 1988, M73 Santa Ana, CA 92702-1988 (714) 565-2621 Seventh Year Modification Released 8/4/06 Public Comment Period 8/4/06 through 9/5/06 Submittal date to the SA WIB - 9/15/06 Submittal date to the SA City Council - 10102/06 EXHIBIT 1 190-3 -~._-----,----------_._---------_._-- August 4~ 2006 TO: All SA WIB Members and Interested Parties FROM: WIB Administrative Unit RE: Modifications to the 5 year Strategic Plan for PY 06-07 ATTACHED ARE THE PAGES AND REQUIRED DOCUMENTS FOR THE PY06-07 MODIFICATION TO THE SA WIB~S FIVE YEAR STRATEGIC PLAN. Modification to the body of the plan are only required if there are substantial changes. Very little needed to be changed in the body however the section on employment/unemployment was updated to reflect 05~06 data (Section III.e. pg. 11). The PY05~06 Plan is posted on the web site (www.santaanawib.com) if you'd like to compare them. The second set of documents included in this packet are the Adult, Dislocated Worker and Youth budget and participant plans for PY06-07. These are the .main reason the plan has to be modified as it is a requirement when bringing in funding for the new year. The third attachment is new to PY06-07 and is required of all Local Areas. This Addendum is to assure the State that local plans are consistent with the state plan and its vision for business services, life long learning and any other elements that were not included in the initial/supplemental planning or one-year extension for PY05-06. This modification will come before the WIB on September 8, 2006 and the Santa Ana City Council on September 18,2006. The public comment period will be from August 4, 2006 _ September 4, 2006 and a public hearing, where we will go over the attached modifications and answer any questions the public might have, will be held on August 21,2006 at 1:30PM at the WIB Administrative Office~ 888 W. Santa Ana Blvd.~ Suite 208~ Santa Ana~ CA 92701. If you have any questions, please do not hesitate to call me at (714) 565-2621 or email meatfiutzi(cuci.santa-ana.ca.us. Written comments may be submitted to the above address as well. Santa Ana Workforce Investment Board 1000 E. Santa Ana Blvd., Suite 200, Santa Ana, CA 92701 (714) 565-2643 Fax (714) 565-2602 ------' ~_.~.~ ,,_.--,~,-,'--~--- .._--~~~---------'~-'-' ..__....--19D--4~.----_._._...._._._~_...._._------_._.~-~---- Existing workers need to access affordable, flexible education and trammg opportunities that allows them to add to their current skill set to stay competitive in their industry, and to avail themselves of opportunities for advancement and promotion. Many workers have some of the same deficiencies mentioned above in relation to job seekers. B. How will the needs of employers be determined in your area? [State Planning Guidance IV.B.6] The City of Santa Ana's Economic Development Division has successfully used a variety of methods to determine employers needs in the city including surveys, focus groups, community forums, personal telephone calls and visits. In addition, the City has State Enterprise Zone and more recently, Federal Empowerment Zone designation, both of which have extensively surveyed the local businesses and community members to deternline needs. It is not the Santa Ana Workforce Investment Board's intent to duplicate these efforts but instead to use this information and other data culled from local organizations such as the Employment Development Department, Chamber of Commerce, Southland Economic Development Corporation and Rancho Santiago Community College District to determine the needs of local employers. Additional data collection efforts will be utilized as needed. C. What are the current and projected employment opportunities in the local area? [WIA Section 118(b)(I)(B)] The latest Orange County data (7/21/06 press release) provided by the Employment Development Department's Labor Market Information Division for the period between June 2005 and June 2006 shows over all growth in non-farrIl jobs of 0.8% (12,400 jobs), which is down from 1.5 %a year ago (21,500 jobs). Professional and business services. reported the largest gain: 7,400 jobs, which is slightly less than last year's gairl of 8,800 jobs. Administrative and Support Service accounted for over half that growth with 3,900 jobs. Educational and health services posted an increase of 2,100 jobs, with 95 percent of the growth concentrated in the health care and social assistance. Construction employment rose by 1,800 jobs. The majority of the expansion was in specialty trade contractors, which include plumbers, electricians, laborers and others. Santa Ana's unemployment rate for June 2006 was 6.0%, which remains higher than that of Orange County as a whole, which is at 3.7%. This is not much ofa change from June 2005 when Santa Ana unemployment rate was 6.2% and Orange County's was at 3.5%. WID Board members continue to stress the difficulties they are having finding qualified workers in this labor market. The 2000 Orange County Forecast released Chapman University's Center for Economic Research states that even though job growth dipped in 1999 to 3.2 % it is still higher than the job growth rate in the U.S. which is at 2.2 % and even higher than most other California counties. The Chapman Model expects an average annual job growth rate of 3% and predicts growth to be between 2 and 11 190-5 [2] WIA Local Plan Modification PY 2006-07 o Modification # LWIA: Date: SANTA ANA 07/01/06 TITLE IB BUDGET PLAN SUMMARY (Adult or Dislocated Worker) WIA 118; 20 CFR661.350(a)(13) PROGRAM TYPE for PY 2006, beginning 07/01/06 through 06/30/07 [2] Grant Code 201/202/203/204 W1A IB-Adult o Grant Code 501/502/503/504 WIA IB-Dislocated Worker F,UNDING IDENTIFICATION'::;: ' ., ;'i, . ';;r c:-.'. 1. Year of Appropriation 2. Formula Allocation 3. Allocation Adjustment - Plus or Minus 4. Transfers - Plus or Minus 5. TOTAL FUNDS AVAILABLE (Line 2 plus 4) R692505 Subgrant 2005 R760353 Subgrant 2006 919,887 (7,304) (125,000) 787,583 963,562 [,OT AL.ALLOCA TION~C.OST~C~1JjJ:.G:Q~YJRJ]i~~Hi&lH';:Wt:.i,~~~if1iW~li#~ii,~;fj;gfi:1f~" 6. Proqram Services (sum of Lines 6A through 6E) A. Core Self Services B. Core Registration Services C. Intensive Services D. Training Services E. Other 7. Administration (Line 5 minus 6) 8. TOTAL (Lines 6 plus 7) ,'," 27," 708,825 75,837 117,276 196,211 81 ,644 237,857 78,758 787,583 .r... ~.. 963,562 867,~ 80,000 120,000 200,000 82,000 385,206 96,356 963,562 QUARIERL Y TOTAL EXPENDITURE PLAN (cumulative from July 1, 2005 and July 1, 2006 respectively) 9. September 2005 14,5631 .. ,,', ",.."~ 10. December2005 177,902 ~.:: '" .r; 11. March 2006 440,208:; ..,.,..... "'0' ".,,' c' 12. June 2006 583,628> ',...,,' 13. September 2006 728,628 15,000 14. December 2006 787,583 200,000 15. March 2007 450,000 16. June 2007 600,000 17. September 2007 ~;F' 730,000 18. December2007 _~.I._~~j,: > ..,' 900,000 19. March 2008 "..' 963,562 20. June 2008' Fran L. Jutzi, WIB Administration Contact Person, Title 714-565-2621 Telephone Number 7/27/2006 Date Prepared Comments: NOTE: Final Rule 667.160, What Reallocation Procedures Must the Governors Use, discusses local area obligation rates, recapture, and reallocation. Also see WIA Directive WIAD01-10. Title IB Budget Plan Summary (Adult or Dislocated Worker) Forms Supplement FWIAD05-19E Page 1 of 1 190-6 Rev 7/06 G WIA Local Plan Modification PY 2006-07 o Modification # LWIA: Date: SANTA ANA 07/01/06 TITLE 18 BUDGET PLAN SUMMARY (Adult or Dislocated Worker) WIA 118; 20 CFR 661.350(a)(13) PROGRAM TYPE for PY 2006, beginning 07/01/06 through 06/30/07 o Grant Code 201/202/203/204 WIA IB-Adult G Grant Code 501/502/503/504 WIA IB-Dislocated Worker FUNDING. IDENTIFICATION!,:: .............,"/... ".fi':.C"; R692505 Subgrant R760353 Subgrant 1. Year of Appropriation 2005 2006 2. Formula Allocation 762,114 891,088 3. Allocation Adjustment - Plus or Minus (5,150) 4. Transfers - Plus or Minus 125,000 5. TOTAL FUNDS AVAilABLE (Line 2 plus 4) 881,964 891,088 TOT AL ALLOCA TION7COSmj\:c~m!;~qR?y!~e.fi'~.b~!ji; ~c':,. : - ~::~~ i)1;~~~~~1~,:,~:~.~:!fl:i::_IF~j:t~~.~1i~~~:ti; '. . .... J ./t ...~ 6. Proqram Services (sum of Lines 6A through 6E) 793,768 801,980 A. Core Self Services 80,000 81,000 B. Core Registration Services 120,000 125,000 C. Intensive Services 200,000 200,000 D. Training Services 274,615 275,000 E. Other 119,153 120,980 7. Administration (Line 5 minus 6) 88,196 89,108 8. TOTAL (Lines 6 plus 7) 881,964 891,088 QUARTERLY TOTAL EXPENDITURE PLAN (cumulative from July 1,2005 and July 1,2006 respectively) 9. September 2005 135,385 .'!'.....'i. .. ..:~~ 10. December 2005 384,354 , .. .j;~1 11. March 2006 588,056 'k 1 12. June 2006 841,817 ..... 13. September 2006 881,964 135,000 14. December 2006 385,000 15. March 2007 600,000 16. June 2007 850,000 17. September 2007 891,088 18. December 2007 - "" 19. March 2008 .. 20. June 2008 ".C;,"\ ....... Fran L Jutzi, WIB Administration Contact Person, Title 714-565-2621 Telephone Number 7/27/2006 Date Prepared Comments: NOTE: Final Rule 667.160, What Reallocation Procedures Must the Governors Use, discusses local area obligation rates, recapture, and reallocation. Also see WIA Directive WIAD01-10. Title 18 Budget Plan Summary (Adult or Dislocated Worker) Forms Supplement FWIAD05-19E Page 1 of 1 190-7 Rev 7/06 B WIA Local Plan Modification PY 2006-07 o Modification # LWIA: Date: SANTA ANA 04/01/06 TITLE 18 BUDGET PLAN SUMMARY (Youth) WIA 118; 20 CFR 661.350(a)(13) PROGRAM TYPE for PY 2006, beginning 04/01/06 through 06/30/07 B Grant Code 301/302/303/304 WIA IB-Youth F.UNDING IDEN",[IE.ICAI;tQNt';~?' : ,_! >~~f}:,:(:t.~~,(: \<~ ':rT',; r~'..,"" . i.':'i;, R692505 Subgrant R760353 Subgrant ~~:-:;'.o ""i 1. Year of Appropriation 2005 2006 2. Formula Allocation 980,234 1,019,729 3. Allocation Adjustment - Plus or Minus 4. TOTAL FUNDS AVAILABLE (Line 2 plus 3) 980,234 1,019,729 T.OTAL ALLOCATIQNKCOST~;Ct(Tll;pJ:>.BJY(1B~Ni:n: ','.~,. ...,....,.".....(,'. . :.,,> l\ ~~~i'::.' 5. Program Services (sum of Lines 5A and 58) 882,210 917,757 A. In School 352,884 468,300 B. Out-of-School (30%) 529,326 449,457 6. Administration (Line 4 minus 5) 98,024 101,972 7. TOTAL (Line 5 plus 6) 980,234 1,019,729 QU ARTERL:Y,lTOTA\5iEXeEN01:tQ.RI;~g~;6;N~{a:riTfm~Hv~1\frOrnAPnl:11ri665randt~pril"1 , 2006 . ,'..,. ,...,' ".,,,'" ..," 8. June 2005 . 0 .,,,. 9. September 2005 0 ,C"'. 1 O. December 2005 6,995 ~ 11. March 2006 245,059 ,",;;;"'5"';'%'" "'.',.. ,'....-..., -','(i 12. June 2006 431,863 0 13. September 2006 681,860 0 14. December 2006 937,863 10,000 15. March 2007 980,237 250,000 16. June 2007 500,000 17. September 2007 ." ."...::;:, ,'i',' 700,000 -" 18. December 2007 ;- [.', '." ".. 950,000 19. March 2008 "'..- 1,019,729 20. June 2008 " " ,;., " ,,:' Fran L. Jutzi, WIB Administration Contact Person, Title 714-565-2621 Telephone Number 7/27/2006 Date Prepared Comments: NOTE: Final Rule 667.160, What Reallocation Procedures Must the Governors Use, discusses local area obligation rates, reca ture, and reallocation. Also see WIA Directive WIAD01-10. Title IB Budget Plan Summary (Youth) Forms Supplement FWIAD05-19F Page 1 of 1 190-8 Rev. 7/06 [I] WIA Local Plan Modification PY 2006-07 D Modification # LWIA: Date: SANTA ANA 07/01/06 TITLE IB PARTICIPANT PLAN SUMMARY WIA 118; 20 CFR 661.350(a)(13) Plan the number of individuals that are in each category. Totals for PY 2006 (07/01/06 through 06130/07) ADUL T DW.c, OY ... yy~ 1. Registered Participants Carried in from PY 2005 67 89 36 7 2. New Registered Participants for PY 2006 123 121 72 100 3. Total Registered Participants for PY 2006 (Line 1 plus 2) 190 210 108 107 4. Exiters for PY 2006 85 100 77 65 5. Reqistered Participants Carried Out to PY 2007 (Line 3 minus 4) 105 110 31 42 11. Entered Employment 11A. Training-related 11 B. Entered Postsecondary/Advanced/Credential Program 12. Remained with Layoff Employer 13. Entered Military Service 14. Entered Advanced Training 15. Entered Postsecondary Education 16. Entered Apprenticeship Program 17. Attained High School Diploma/GED 18. Returned to Secondary School 19. Exited for Other Reasons 22 RROG RAM.SERVIC ES':'0~f:'1'~;:"!~;~i#'\11~~il~~f~1~;;~I~)~'e'~~'5~"~~f!i~~'~j~i~l~lgi:~.~I;i.:,J'~::c,:", 6. Core Self Services 7. Core Registered Services 8. Intensive Services 9. Training Services SKIJ:;L 10. Attained a Skill/Goal 18 o 2 35 1 43 15 5 Fran L. Jutzi, WIB Administration Contact Person, Title 714- 565-2621 Telephone 7/27106 Date Prepared Comments: I Title 18 Participant Plan Summary Forms Supplement FWIAD05-19G Page 1 of 1 6/06 190-9 o WIA Local Plan Modification PY 2006-07 o Modification # LWIA: Date: SANTA ANA 04/01/2006 X. ADDENDUM A. Consistency with the State Plan - WIA Section 118(a} requires Local Plans to be consistent with the State Plan. The Governor's key priorities for California's public workforce system are: . Understanding and Meeting the Workforce Needs of Business and Industry in order to Prepare Workers for 21st Century Jobs . Targeting Limited Resources To Areas Where They Can Have the Greatest Economic Impact . Collaborating to Improve California's Educational System At All Levels . Ensuring the Accountability of Public and Private Workforce Investments These four key priorities for California's workforce system are addressed in the Governor's vision for the system in more detail in Section I of the State Plan. Describe how your local vision and workforce development strategy is consistent with the Governor's workforce development priorities. The Vision of both the State of California and the Santa Ana Workforce Investment Board of "providing a world-class workforce so that businesses may thrive and grow" are synonymous. In fact, the Santa Ana WIB's vision goes even further and states that they "envision a Santa Ana workforce that achieves world-class status and surpasses the needs of local employers." Santa Ana believes its vision and workforce development strategy are in alignment with the Governor's key priorities. 1) The Santa Ana WIB and its comprehensive one-stop center staff along with the Economic Development Division of the City of Santa Ana which oversees the Federal Empowerment Zone (FEZ) and the State Enterprise Zone (EZ) provide comprehensive business services to our employer base on a daily basis. One advantage in having close ties with the City's Economic Development Division is in the area of business retention. A Business Services Team, consisting of staff from all relevant city divisions, are in regular contact with local employers and use a database developed to share information immediately after a visit to each employer regarding their individual workforce needs. The Business Services team can be quickly pulled together to develop and implement a plan to ensure a business's needs are met from utilizing tax FWIAD05-19D 19aO:1 b 6/06 credits to recruitment of trained workforce to employee training thus making the system demand driven as well as responsive. The Santa Ana WIB is a strong business led board with many members who are also very active with the local Santa Ana Chamber of Commerce, which is also focused on workforce issues. The involvement of these business leaders in Santa Ana's workforce programs has ensured that the business service needs of local and even regional employers are and remain the focus of the local workforce development efforts. Santa Ana's business base is predominately manufacturing so to ensure their business needs are being met the Santa Ana WIB instituted the highly successful Manufacturing Roundtable meetings which focus on topics determined by the manufacturing community themselves. The WIB is able to secure speakers/presenters who are specialized and can answer questions as well as provide relevant training and services to these businesses. Various topics have included workers comp insurance, employment and training panel programs, employee skill upgrade and quality improvement programs as well as others designed to assist local employers with productivity and profitability. 2) The Santa Ana WIB will continue its efforts to partner with local educational agencies and other partners to provide training in the high-wage, high-growth occupations available locally. In addition efforts to assist employers in upgrading their workers' skills so that they may move up in the company and make room for new hires or promotions will be a priority for its Business Services Unit. Where appropriate, other resources are expected to be tapped for these efforts such as the Employment Training Panel funds. Additionally Santa Ana will continue to provide vocational training to those laid-off from local employers and those who are unemployed and under skilled. These efforts will enhance the Return-on-Investment for Santa Ana, which was most recently calculated at 473% by a study conducted by California State University, Fullerton in 2005. 3) The Santa Ana WIB supports the Governor's efforts in improving California's educational system at all levels and believes lifelong learning needs to be the goal of each and every person in the 21st century. Santa Ana continues to focus on new and innovative programs for its youth and works closely with the Santa Ana Unified School District, the Regional Occupational Programs, Adult Education and the Rancho Santiago Community College District. Santa Ana's most in need youth are offered a variety of innovative opportunities to get and complete their education and improve their skills which include using music, art, and most recently boxing to engage these high risk youth. Unfortunately Santa Ana is a city with a higher than average rate of non- completions and the WIB along with its Youth Council are working very hard to improve the number of high school graduates as well as those who go on to high education. The Santa Ana WIB is a strong supporter of the Santa Ana School District and Chamber of Commerce in their endeavor to create a new technical high school within an existing high school, an idea that was proposed by the local business community and forwarded by the Chamber to the school board. High School Inc. will be a leader in this innovative approach to education and will focus on seven high growth industry clusters in Orange FWIAD05-19D Page 2 of 8 190-11 6/06 County: automotive, business services,construction, healthcare, logistics/transportation, transportation and new media. 4) The Santa Ana WIB has always been very cognizant of the need to ensure the Workforce Investment Act funds are accounted for and result in a meaningful Return- on-Investment (RD/). The two studies conducted by outside agencies have assured the WIB and elected officials alike that these programs do yield meaningful results. The first study was conducted by Chapman University in 2004 and measured the ROlon adults and dislocated workers who exited the system in PY02-03 where a conservative analysis indicated a 272~329% ROI. A second study was conducted in 2005 by California State University, Fullerton on PY03-04 universal access clients, the majority of users of the one-stop, and again a conservative ROI was estimated to be 473%. The WIB is dedicated to continuing data evaluation of the workforce investment system in Santa Ana. Cost sharing and streamline of services is foremost on the mind of the WIB and the one-stop. Partnerships are continuously evaluated and efforts to avoid duplication are a top priority. Leveraging of funds is also a top priority to ensure the ones-stop is functioning in top form. Additional funding has been sought and obtained from the federal government and the Empowerment Zone. Collocation of staff, sharing of resources and outcomes, cross training/staff development continue to be a priority to ensure funds are used wisely to serve our customers. B. Other information as required by the Governor [WIA Section 118(b)(10)] - Since the development of the State Plan, the State Board has adopted vision statements regarding business services and lifelong learning. Also, there are other elements that the State is requiring in the Local Plan. 1. The State Board Business and Industry Special Committee has adopted the following vision statement, "The One-Stop System, in collaboration with the economic development community, partners with California's business to provide best-in-class local services to business to support job retention and growth." Provide a description of your local strategies, based upon your Local Board's vision for business services, to improve the services to employers, and include in your description: a. Your vision and strategic planning efforts for business services. The Santa Ana WIB's vision for Business Services is focused on meeting the needs of local businesses who are faced with replacing an aging workforce in a city whose population is young and a good portion is under-educated. The Manufacturers Roundtable meetings continue to be a way to take the pulse of the local business community and help the WIB focus on current business concerns. Recent strategic planning efforts indicate the WIB will focus on further development of business services at the one-stop, support of job FWIAD05-19D Page 3 of 8 190-12 6/06 creation, provIsion of small business assistance, realignment of business services teams, and expanded round table events to broaden the usage of the one-stop services by local employers. A tool to measure the effectiveness of the business services efforts is in the development stages. b. How you use industry partnerships and other employer contacts to validate employer needs. A variety of local workforce studies are utilized to determine demand occupations and employer workforce needs including the Employment Development Department's labor market information for Orange County which provides occupational predictions as well as industry trends, the Santa Ana Federal Empowerment Zone employer study which provides excellent data on employers' needs and growth potential in Santa Ana, and the State Enterprise Zone Vouchering Program data which was analyzed to show which industries are hiring in Santa Ana. Additionally the Santa Ana Chamber of Commerce, the Small Business Administration, and the City's Economic Development Division all produce employment data that is used by staff when focusing services for employers. Another important source of employer information comes from the Rapid Response team's efforts, which documents the changing workforce in Santa Ana and the types of businesses who are leaving California to move to out of the country or to other states where they can be more profitable. A Business Retention team is in place with members from the City's Economic Development Division and the one-stop center to assist businesses with a any of their concerns and to market the various economic development/workforce programs offered in Santa Ana such as tax credits and other business related services and to keep them connected locally. Data compiled from these employer visits is used to provide timely workforce and local businesses trends. The one-stop uses "Dunn and Bradstreet" to focus its business services on businesses who may be having workforce issues. Partnerships are being expanded with the Employment Training Panel, the Community College and the Regional Occupational Training program to further meet local business needs. Information from all of these resources is used to help ensure Workforce Investment Act resources are both productive and meaningful to our local employers. C. What actions the Local Board has taken, or plans to take, to ensure that local business services are not redundant and coordinated with partner programs such as Wagner-Peyser and Economic Development Corporations. FWIAD05-19D Page 4 of 8 190-13 6/06 Partnerships with the Employment Development Department (EDD) and Economic Development are already in place. Teams can be pulled together quickly and are proactive. Information sharing methods are in place to avoid duplication of efforts and services. The Orange County Regional Manager of EDD sits on the Santa Ana WIB and the Santa Ana one-stop houses a complete Job Services Division. The Local Workforce Investment Area of Santa Ana is administered by the City's Economic Development Division and the Santa Ana WORK Center (one-stop) director also has a seat on the WIB. These relationships have resulted better communication, coordination and delivery of services at the one-stop. d. How the Local Board measures the satisfaction of business services and how the data are used to improve services. Evaluation of business services is being developed as part of the WIB's strategic plan. Additional marketing efforts are being considered as it is still clear that not nearly enough local businesses are aware of the WIB, the one- stop and the business services available to them. A plan to increase joint marketing efforts with the City's Economic Development Division is in the works. Testimonials from business will be obtained to use in these marketing efforts as well as additional outreach efforts and communication venues will be explored. The one-stop will revive its employer survey in order to document business satisfaction. Currently the Business Services staff report employer satisfaction is "good" based on feedback they get from businesses but do not document it sufficiently. This will be a top priority in the next year. 2. The State Board's vision for Lifelong Learning states: "The vision for lifelong learning, in the context of workforce development, is to enable current and future workers to continually acquire the knowledge, skills, and abilities required to be successful in the workplace." a. Describe how the Local Board is addressing lifelong learning, in the context of workforce development, through collaborative policy and planning. The Santa Ana WIB is a strong proponent of lifelong learning. Efforts to provide relevant services through agency collaborations with the Rancho Santiago Community College District, the Regional Occupational Training Program and the Employment and Training Panel are in place. As a partner, the community college provides a wide array of employer services that can be tapped into by employers to provide lifelong learning to their employees including a large variety of college classes which can be customized for each employer's needs and computer based internet courses at their ACT Center which has over 2,500 courses. Their ability to analyze an employer's needs and build a curriculum around those needs makes them a valuable partners and strong proponent of lifelong learning. The Business Services Staff work FWIAD05-19D Page 5 of 8 190-14 6/06 closely with these agencies when assisting employers with their training needs. Most employers are not aware of these new models of alternative education services available and try to do it by themselves using more traditional methods but are frustrated by the outcomes and that is where our Business Services staff can really provide assistance as well as cost savings by tapping into this network of demand driven services employers are not connected to yet. It is a win-win for everyone. b. Describe how the Local Board will improve and promote access to lifelong learning in the next year. Include existing or planned efforts to leverage resources with local lifelong learning partners, including business and education. The newest effort of the Santa Ana WIB will be to furlher develop its partnership and usage of the Employment and Training Panel funds and its agency collaboration with Southeast Los Angeles County one-stop and tap into their years of experience. This will provide an untapped source of training funds for Santa Ana businesses which will be promoted and coordinated as part of our business services program which will simplify the process as far as the employer is concerned so they can concentrate on their business and leave the training and paperwork to others. Parlnerships and collaborations with additional educational agencies will be strengthened during the next year too as efforts are implemented to market and promote these services to a wider range of businesses in Santa Ana and the surrounding area. Additionally life-long learning efforls will continue to focus on youth too, particularly out-of-school youth. The WIB/Youth Council recognizes that youth are the future employees of our businesses and they strive to work with their partners to provide new models of alternative education leading to employment, which is a demand driven business model that will place youth in the workforce pipeline with the right skills. One new program In Santa Ana is for foster youth who are being served by a 15% special grant for areas with high concentration of eligible youth. Data showed that foster youth were being underserved in Santa Ana so this program was developed to better meet the needs of those foster/emancipated youth who need additional services to get on their feed after aging out of the foster care system. A parlnership/collaboration fostered and developed with the Orangewood Children's Foundation to ensure foster youth are referred to and using the one-stop and the services it provides. Additionally the WIB will continue to support the Chamber of Commerce and Santa Ana Unified School District's new "High School Inc". which is currently under construction where it will become part of "Valley High School" once renovation is completed in the next year or so. "High School Inc." is a perfect example of a business demand driven model where parlners will provide relevant education for youth, which FWIAD05-19D Page 6 of 8 190-15 6/06 will prepare them to enter the workforce with the exact skills required by businesses. Once implemented, it is expected to become a national model. C. Additional Required Elements - The following elements were not included in the Initial/Supplemental Planning Narrative or the one-year extension for Program Year 2005-06, but are required in Local Plans. 1. How will your Local Board ensure continuous improvement of eligible providers of services through the system and ensure that such providers meet the employment needs of local employers and participants? [WIA Section 118(b)(2)(A)] A Vocational Training report card is already in place for eligible training providers and is used by case managers when a customer is considering training. This is updated regularly so it is always current. Placement outcomes are used to determine if they are performing and meeting employers' needs. Only occupations listed on the Demand Occupation List are allowable for training of WIA customers. All programs and services are monitored both fiscally and programmatically each year and technical assistance is provided as needed. Programs not meeting the qualifications are eliminated. The one-stop and youth providers are all competitively procured and evaluated annually to determine performance. Those not performing up to standards are not refunded. New program operators are regularly added to ensure the widest possible range of services to engage Santa Ana's young people. Additionally, monthly meetings are held with both the youth program operators and the Youth Council where performance is continually reviewed. 2. If your Local Board has entered into an agreement with another area (including another Local Board that is a city or county within the same labor market) to payor share the cost of educating, training, or placing individuals participating in programs assisted under Title I of WIA, including provision of supportive services, provide copy of your approved agreement. [WIA Section 195(3)(8)] Santa Ana and Anaheim WIBs received a joint 15% grant (Santa Ana is the fiscal agent) to provide training and placement services to 125 adults and displaced workers from the manufacturing sector. A copy of the agreement is included. Also Santa Ana, Anaheim and Orange County WIBs will be entering into a joint agreement to serve recently separated veterans with Orange County acting as the fiscal agent. A copy of the contract will be attached if it is available. FWIAD05-19D Page 7 of 8 6/06 190-16 3. Is your Local Board providing training services that are made as exceptions to the Individual Training Account process? If so, describe the process you used to procure and justify these exceptions. This process must include a 30-day public comment period for interested providers. [20 CFR Sections 661.350(a)(5) and (10) and 20 CFR Section 663.430(a)] N/A 4. Priority of Service - What local policies and strategies are in place to ensure that, pursuant to the Jobs for Veterans Act (P.L.107-288)(38 USC 4215), priority of service is provided to veterans (and certain spouses) who otherwise meet the eligibility requirements for all employment and training programs funded by the Department of Labor, in accordance with the provisions of TEGL 5-03 (9/16/03/)? Include in your discussion how this policy is shared with all of the One-Stop Career Center partners and if/how you conduct outreach to veterans and veteran organizations to encourage use of One-Stop Career Center services. Santa Ana's "Priority of Services" policy was modified and finalized in March 2005 to include veterans and certain spouses in accordance with TEGL 5-03 and distributed to all one-stop center staff. The one-stop in Santa Ana houses three EDD veteran representatives who take the lead on serving qualified veterans and certain spouses, which enables them to receive services quickly. Outreach to veterans occurs on a regular basis and there is daily collaboration between case managers and vet reps. A new grant which focuses on recently separated veterans will be jointly implemented by Santa Ana, Anaheim and Orange County WIBs/one-stops in PY06-07. Those contracts are currently being drawn up. FWIAD05-19D Page 8 of 8 190-17 6/06 190-18