HomeMy WebLinkAboutS.A. W/O/R/K CENTER 2 - 2006
A-2006-123
Memorandum of Understanding (MOU)
Pursuant to the
Workforce Investment Act of 1998 (WIA)
1. PARTIES: The parties to this Memorandum of Understanding (MOU) are the
Mayor and City Council of the City of Santa Ana, the Santa Ana Workforce
Investment Board (WIB), and several agencies (having signed Attachment "A", "One-
Stop Partner Commitment" and, if physically located at the One-Stop location,
Attachment "B", "Resource Sharing Agreement") functioning as "One-Stop Partners"
within the Santa Ana One-Stop System (hereinafter referred to as the Santa Ana
WORK Center).
2. PURPOSE: The Santa Ana WORK Center, through its central location at the Santa
Ana Train Station, 1000 E. Santa Ana Blvd., and its satellite facilities, shall provide
and/or coordinate workforce investment services to individuals, providing them with
the necessary skills to participate in building a world-class workforce in Santa Ana.
Services and referrals provided at the Santa Ana WORK Center may include, but are
not limited to, the following:
. Eligibility determination
. Outreach, intake and orientation to services available
. Initial assessment of skills, aptitudes, abilities and supportive services
. Job search and placement assistance, career counseling
. Provision of employment data and labor market information
. Provision of performance information
. Employment referral
. Provision of support and follow-up services
. Identification of skills required to be competitive in the local labor market
. Filing for Unemployment Insurance claims
. Access to CalJobs for Labor Exchange services
. Help in establishing eligibility for CalWORKS and financial aid
. Occupational skills training
. On-the-job training
. Workplace learning with classroom training
. Skills upgrading and retraining
. Entrepreneurial training
. Job readiness training
. Adult education and literacy
. Services for persons with disabilities
. Serve mature workers by operating as a specialized recruitment arm for One-Stop Partners working
collaboratively to connect mature workers to employers with labor shortages
. Customized training for employment with specific employer
. Employer services, including: job listing; job matching; candidate screening and testing;
outplacement services; job analysis; and, information on available tax credits, business
development planning and labor market trends.
3. DURATION:
(a) This MOU shall become effective on July 1, 2006 and terminate on June 30, 2008
or earlier if terminated by the repeal of the Workforce Investment Act of 1998
(WIA).
(b) This MOU is of no force or effect until signed by authorized representatives of the
participating agencies, and approved by the Chief Local Elected Official. The
MOU, once signed, becomes part of the local WIA Plan.
(c) This MOU may be extended by written agreement between the L WID and the
One-Stop Partner provided such agreement is signed by both entities, prior to the
termination date of this Agreement, and contains the following:
(1) A statement of intent to continue all provisions ofthe MOD;
(2) Revised effective and termination dates;
(3) Revised Attachment A and/or B, as appropriate;
(4) Dated signatures of the Administrator of the partner agency and the Chief
Elected Official of the WID.
(d) Any party may withdraw from this MOD by giving written notice of intent to
withdraw at least 30 calendar days in advance of the effective withdrawal date. If
agreed to by all parties, the timeframes for notice may be reduced or extended.
Notice of withdrawal shall be given to the WID at the address listed in the signed
attachments of this MOD, and to the contact person so listed, considering any
information updates received by the parties pursuant to Section 1. Courtesy
notification shall be made to all parties of this MOD in a timely manner.
(e) Should any One-Stop Partner withdraw, this MOU shall remain in effect with
respect to the other remaining One-Stop Partners.
4. MODIFICATION AND ASSIGNMENT: This MOU may be modified at any time
by written agreement of the parties. Assignment of responsibilities under this MOD
by any of the parties shall be effective upon written notice to the WID. Any assignee
shall also commit in writing to the terms ofthis MOD.
5. ONE-STOP SYSTEM DESCRIPTION: The one-stop system description in the
local WIA plan, including modifications thereto, is incorporated into this MOD by
reference.
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6. CROSS REFERRALS: The One-Stop Partners will adopt common intake/cross
referral arrangements, which include, by reference, those listed in the local WlA plan,
including modifications thereto. The methods and/or resources utilized may include
some or all of the following: cross-training of staff, in-house staff, electronic case
management systems, co-enrollments, appointments, e-mail and phone call.
7. CONFIDENTIALITY:
The WIB agrees that when any individual applies for or receives services from and
the partner agency through the One-Stop Center, all information regarding such
application for or receipt of services shall be confidential information subject to the
provisions of34 CFR 361.38.
The parties agree to honor the confidentiality provisions as described in the local WlA
plan, including modifications thereto, and incorporated into this MOD by reference.
Exchanged information shaH remain private and confidential in accordance with the
most restrictive confidentiality requirements of any of the parties coHecting, receiving
or sharing information.
8. RESOURCE SHARING: The parties agree to share resources in accordance with
the attached Resource Sharing Agreement. It is expressly understood that this MOD
does not constitute a binding financial commitment, but rather an intent to commit
specific resources in the future as the parties' aHocations and budgets are known and
the one-stop system evolves. The one-stop system is a work in progress and its costs
and the partners' resource contributions wiH not remain static from month to month or
from year to year. The Resource Sharing Agreement is meant to be reviewed yearly
and may be modified as needed by any partner as long as it is identified as a revision,
and it is signed and dated by the agency Administrator.
9. DISPUTES: The parties shaH first attempt to resolve all disputes informaHy. Any
party may call a meeting of aH parties to discuss and resolve disputes.
Should informal resolution efforts fail, the dispute shaH be referred to the Chair ofthe
WIB, who shall place the dispute upon the agenda of its next regular or special
meeting of the Board's Executive Committee. The Executive Committee shaH
attempt to mediate and resolve the dispute.
Finally, if the Executive Committee's resolution efforts fail, any party may file a
grievance in accordance with the State of California's WlA grievance procedures.
The parties agree to be bound by the final determination resulting from that
procedure. All costs associated with the grievance procedure shall be born by the
losing party.
10. SEVERABILITY: If any part of this MOD is found to be null and void, or is
otherwise stricken, the rest of this MOD shaH remain in force.
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11. JURISDICTION: Jurisdiction over any disputes under this MOD shall reside in
Orange County, California.
12. HOLD HARMLESS CLAUSE: Each party to this MOD agrees to indemnify and
hold harmless the other parties, their officers, agents, employees, and volunteers from
and against any and all loss or damage, and from any and all suits, actions and claims
filed or brought by any person or persons arising out of acts or omissions of the party
or its officers, agents, employees in the performance of this MOD.
13. SIGNAGE & COMMUNICATION OF PARTICIPATION: The Santa Ana
WORK Center shall provide wall signage listing the names of current participating
partners. Where practical, the Santa Ana WORK Center will list partner agencies on
forms and marketing materials distributed to the public.
14. ACCESSIBILITY ASSURANCES AND CERTIFICATIONS: The parties agree
to abide by all applicable non-discrimination federal and state laws. The WIB and the
One-Stop partners will ensure that policies and procedures established by the WIB
and the One-Stop partners are in compliance with the Americans with Disabilities Act
(ADA). The Santa Ana WORK Center will assure its services and premises are
accessible to persons with disabilities under the requirements of the Americans with
Disabilities Act.
15. INSURANCE: The One-Stop Partners agree that their current in force insurance or
self-insurance coverage programs shall apply to their operations performed under the
Workforce Investment Act and at the WORK Center, including commercial general
liability, property damage liability, business personal property, workers'
compensation and employee dishonest/crime coverages.
16. AUTHORITY AND SIGNATURES: The individuals signing this MOD and its
attachments, which are incorporated by reference, have the authority to commit the
party they represent to the terms of this MOD, and do so commit by signing.
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ERSTANDING is hereby signed and agreed to on the
Date
Miguel A. Pulido, Mavor Citv of Santa Ana
Name and Title
ArrEST,
20 Civic Center Plaza (M31), Santa Ana, CA 92701
Address
,
. /
PA TRICIA E. HEAL Y
.ClERK OF THE COUNCIL
FOR THE SANTA ANA WORKFORCE INVESTMENT BOARD
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Si e
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,
Date
Jon Dietz, WIB Chairman
Name and Title
888 W. Santa Ana Blvd. #208, Santa Ana, CA 92701
Address
ONE-STOP PARTNER
y{~ ~~~
Signature
(Jtvdy t j e.. '#0 wotk U tn..~..,)
Name and Title
0'f-/o6
Date
ItJ~fJ t. J&.-/i~J/u( J~~ C(j i~7()/
Address
Approved as to Form:
JOSEPH W. FLETCHER, City Attorney
By:d~ [~
Lisa E. Storck, Assistant City Attorney
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Attachment "A"
One-Stop Partner Commitment
1. PARTIES: The parties to this Memorandum of Understanding (MOD) are the
Mayor and City Council of the City of Santa Ana, the Santa Ana Workforce
Investment Board (WIB), the Santa Ana WORK Center and other agencies (identified
in the "One-Stop Partner Commitment", Attachments "A" and "B", if physically
located at the one-stop, to this MOU) functioning as "One-Stop Partners" within the
Santa Ana One-Stop System (hereinafter referred to as the Santa Ana WORK Center).
In addition to accepting the provisions contained in the MOU, the Santa Ana WORK
Center commits to the following:
Agency Services to be provided:
)> Implement WIA program services on behalf of the Santa Ana Workforce
Investment Board
)> Under WIA provide Core, Intensive and Individual Training Account services as
defined by the WIA and the Department of Labor
)> Coordinate activities and services of all one-stop partners to provide the best
service possible to the community
)> Provide information to the WlB with regards to service activity, outcomes and
workforce issues for WlB review
Full-time equivalents (FTEs) of Agency Staff Assigned to Santa Ana WORK Center:
22.
Hours/days per week Agency Staff Assigned to Santa Ana WORK Center: 5 days a
week, 8:00AM ~ 5 PM, M-F
Monthly costs paid by Agency for Participation at Santa Ana WORK Center maybe
based on a monthly fee equaling a prorated share of $1.54 per square foot of occupied
space and prorated common space plus instrument telephone charges and telephone
usage fees.
PERFORMANCE GOALS:
Customer Service
All on-site, One-Stop Partners shall commit to the following goals for the WORK
Center:
1. To conform to a uniform policy of customer service;
2. To develop customer service principles all One-Stop Partners must implement;
3. To implement an on-going system for measuring customer service levels; and,
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Attachment "A", Page 2
4. To participate in a task force empowered to oversee, measure and respond to
customer service data.
Ouantifiable Service Outcomes:
>- Develop a uniform policy of customer service for the WORK Center
>- Measure customer service levels of users at the WORK Center and meet with
partoers to implement change as appropriate.
>- Meet the minimum Local Performance Indicators and Goals
AUTHORITY AND SIGNATURES: The individuals signing this MOD and its
attachments, which are incorporated therein have the authority to commit the party
they represent to the terms ofthis MOD, and do so commit by signing.
FOR THE Santa Ana WORK Center
(Legal Name of Partner Agency)
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Signat6,{
~%6
Date
Judv Chen-Lee, WORK Center Coordinator
Name and Title
1000 E. Santa Ana Blvd. #200, Santa Ana. CA 92701
Address
REVISED 217106
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