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HomeMy WebLinkAboutCOMMUNITY ACTION PARTNERSHIP 2 - 2006 A-2006-127 Memorandum of Understanding (MOU) Pursuant to the Workforce Investment Act of 1998 (WIA) 1. PARTlES: The parties to this Memorandum of Understanding (MOU) are the Mayor and City Council of the City of Santa Ana, the Santa Ana Workforce lnvestment Board (WIB), and several agencies (having signed Attachment "A", "One- Stop Partner Commitment" and, if physically located at the One-Stop location, Attachment "B", "Resource Sharing Agreement") functioning as "One-Stop Partners" within the Santa Ana One-Stop System (hereinafter referred to as the Santa Ana WORK Center). 2. PURPOSE: The Santa Ana WORK Center, through its central location at the Santa Ana Train Station, 1000 E. Santa Ana Blvd., and its satellite facilities, shall provide and/or coordinate workforce investment services to individuals, providing them with the necessary skills to participate in building a world-class workforce in Santa Ana. Services and referrals provided at the Santa Ana WORK Center may include, but are not limited to, the following: . Eligibility determination . Outreach, intake and orientation to services available . Initial assessment of skills, aptitudes, abilities and supportive services . Job search and placement assistance, career counseling . Provision of employment data and labor market information . Provision of performance infOlmation . Employment referral . Provision of suppOli and follow-up services . Identification of skills required to be competitive in the local labor market . Filing for Unemployment Insurance claims . Access to CalJobs for Labor Exchange services . Help in establishing eligibility for CalWORKS and financial aid . Occupational skills training . On-the-job training . Workplace learning with classroom training . Skills upgrading and retraining . Entrepreneurial training . Job readiness training . Adult education and literacy . Services for persons with disabilities . Serve mature workers by operating as a specialized recruitment arm for One-Stop Parmers working collaboratively to COlmect mature workers to employers with lahor shortages . Customized training for employment with specific employer . Employer services, including: job lisTing; job matching; candidate screening and tesTing; outplacement services; job analysis; and, infonnation on available tax credits, business development planning and labor market trends. 3. DURATION: (a) This MOU shall become effective on July 1, 2006 and terminate on June 30, 2008 or earlier if terminated by the repeal of the Workforce Investment Act of 1998 (WlA). (b) This MOD is of no force or effect until signed by authorized representatives of the participating agencies, and approved by the Chief Local Elected Official. The MOD, once signed, becomes part ofthe local WlA Plan. (c) This MOD may be extended by written agreement between the LWIB and the One-Stop Partner provided such agreement is signed by both entities, prior to the termination date of this Agreement, and contains the following: (1) A statement of intent to continue all provisions of the MOD; (2) Revised effective and termination dates; (3) Revised Attachment A and/or B, as appropriate; (4) Dated signatures of the Administrator of the partner agency and the Chief Elected Official of the WIB. (d) Any party may withdraw from this MOD by giving written notice of intent to withdraw at least 30 calendar days in advance of the effective withdrawal date. If agreed to by all parties, the timeframes for notice may be reduced or extended. Notice of withdrawal shall be given to the WIB at the address listed in the signed attachments of this MOD, and to the contact person so listed, considering any information updates received by the parties pursuant to Section 1. Courtesy notification shall be made to all parties ofthis MOD in a timely manner. (e) Should any One-Stop Partner withdraw, this MOD shall remain in effect with respect to the other remaining One-Stop Partners. 4. MODIFICATION AND ASSIGNMENT: This MOD may be modified at any time by written agreement of the parties. Assigurnent of responsibilities under this MOD by any of the parties shall be effective upon written notice to the WIB. Any assignee shall also commit in writing to the terms ofthis MOD. 5. ONE-STOP SYSTEM DESCRIPTION: The one-stop system description in the local WlA plan, including modifications thereto, is incorporated into this MOD by reference. 2 6. CROSS REFERRALS: The One-Stop Partners will adopt common intake/cross referral arrangements, which include, by reference, those listed in the local WIA plan, including modifications thereto. The methods and/or resources utilized may include some or all of the following: cross-training of staff, in-house staff, electronic case management systems, co-enrollments, appointments, e-mail and phone call. 7. CONFIDENTIALITY: The WID agrees that when any individual applies for or receives services from and the partner agency through the One-Stop Center, all information regarding such application for or receipt of services shall be confidential information subject to the provisions of34 CFR 361.38. The parties agree to honor the confidentiality provisions as described in the local WIA plan, including modifications thereto, and incorporated into this MOD by reference. Exchanged information shall remain private and confidential in accordance with the most restrictive confidentiality requirements of any of the parties collecting, receiving or sharing information. 8. RESOURCE SHARING: The parties agree to share resources in accordance with the attached Resource Sharing Agreement. It is expressly understood that this MOD does not constitute a binding financial commitment, but rather an intent to commit specific resources in the future as the parties' allocations and budgets are known and the one-stop system evolves. The one-stop system is a work in progress and its costs and the partners' resource contributions will not remain static from month to month or from year to year. The Resource Sharing Agreement is meant to be reviewed yearly and may be modified as needed by any partner as long as it is identified as a revision, and it is signed and dated by the agency Administrator. 9. DISPUTES: The parties shall first attempt to resolve all disputes informally. Any party may call a meeting of all parties to discuss and resolve disputes. Should informal resolution efforts fail, the dispute shall be referred to the Chair of the WID, who shall place the dispute upon the agenda of its next regular or special meeting of the Board's Executive Committee. The Executive Committee shall attempt to mediate and resolve the dispute. Finally, if the Executive Committee's resolution efforts fail, any party may file a grievance in accordance with the State of California's WIA grievance procedures. The parties agree to be bound by the final determination resulting from that procedure. All costs associated with the grievance procedure shall be born by the losing party. 10. SEVERABILITY: If any part of this MOD is found to be null and void, or is otherwise stricken, the rest ofthis MOD shall remain in force. 3 11. JURISDICTION: Jurisdiction over any disputes under this MOD shall reside in Orange County, California. 12. HOLD HARMLESS CLAUSE: Each party to this MOD agrees to indemnify and hold harmless the other parties, their officers, agents, employees, and volunteers from and against any and all loss or damage, and from any and all suits, actions and claims filed or brought by any person or persons arising out of acts or omissions of the party or its officers, agents, employees in the performance of this MOD. 13. SIGNAGE & COMMUNICATION OF PARTICIPATION: The Santa Ana WORK Center shall provide wall signage listing the names of current participating partners. Where practical, the Santa Ana WORK Center will list partner agencies on forms and marketing materials distributed to the public. 14. ACCESSIBILITY ASSURANCES AND CERTIFICATIONS: The parties agree to abide by all applicable non-discrimination federal and state laws. The WIB and the One-Stop partners will ensure that policies and procedures established by the WIB and the One-Stop partners are in compliance with the Americans with Disabilities Act (ADA). The Santa Ana WORK Center will assure its services and premises are accessible to persons with disabilities under the requirements of the Americans with Disabilities Act. 15. INSURANCE: The One-Stop Partners agree that their current in force insurance or self-insurance coverage programs shall apply to their operations performed under the Workforce Investment Act and at the WORK Center, including commercial general liability, property damage liability, business personal property, workers' compensation and employee dishonest/crime coverages. 16. AUTHORITY AND SIGNATURES: The individuals signing this MOD and its attachments, which are incorporated by reference, have the authority to commit the party they represent to the terms of this MOD, and do so commit by signing. 4 THIS MEMORANDUM OF UNDERSTANDING is hereby signed and agreed to on the date first written above. Miguel A. Pulido, Mavor Citv of Santa Ana Name and Title 20 Civic Center Plaza (M31). Santa Ana, CA 92701 Address Date ATTESTJ ~' ~ PATRICIA Eo HEALY.' ~LERK OF THE COUNCIL FOR THE SANTA ANA WORKFORCE INVESTMENT BOARD Si at re Jon Dietz, WIB Chairman Name and Title 888 W. Santa Ana Blvd. #208, Santa Ana, CA 92701 Address ONE-STOP PARTNER (~N ~~.. W kd Signature ('..bte,\\:.L. W 2'd~. [\<I'c,,-t.ut 'j)"elh ( Name and Title IJ'~D I<",;tt. G1't,t"", (~(Dile CA 92~'f I , I Address Approved as to Form: JOSEPH W. FLETCHER, City Attorney BY:U' C.~ Lisa E. Storck, Assistant City Ai"fOrlley 5 CO~r/6( Dat~ . '6/31 /tJb Date Attachment "A" One-Stop Partner Commitment 1. PARTIES: The parties to this Memorandwn of Understanding (MOU) are the Mayor and City Council of the City of Santa Ana, the Santa Ana Workforce Investment Board (WIB), the Communitv Action Partnership of Orange County (CAPOC) and other agencies (identified in the "One-Stop Partner Commitment", Attachments "A" and "B", if physically located at the one-stop, to this MOU) functioning as "One-Stop Partners" within the Santa Ana One-Stop System (hereinafter referred to as the Santa Ana WORK Center). In addition to accepting the provisions contained in the MOU, the Community Action Partnership of Orange County commit to the following: Agency Services to be provided on-site at the Santa Ana WORK Center: Primary delivery of services will be at the offices of CAPOC. Staff from CAPOC and the WORK Center will be cross-trained so that appropriate referrals may be made. CAPOC will train WORK Center staff on its Community Service Block Grant programs i.e., Emergency Safety Services and Family Development Programs and define its referral process. Likewise staff from CAPOC will be trained on the array of services available at the one-stop center. Full-time equivalents (FTEs) of Agency Staff Assigned to Santa Ana WORK Center: N/A. Hours/days per week Agency Staff Assigned to Santa Ana WORK Center: N/ A Monthly costs paid by Agency for Participation at Santa Ana WORK Center maybe based on a monthly fee equaling a prorated share of $1.54 per square foot of occupied space and prorated common space plus instrwnent telephone charges and telephone usage fees. N/ A PERFORMANCE GOALS: Customer Service All on-site, One-Stop Partners shall commit to the following goals for the WORK Center: 1. To conform to a uniform policy of customer service; 2. To develop customer service principles all One-Stop Partners must implement; 3. To implement an on-going system for measuring customer service levels; and, 6 Attachment "A", Page 2 4. To participate in a task force empowered to oversee, measure and respond to customer service data. Onantifiable Service Outcomes: CAPOC will strive to provide quality service, which will bring about customer satisfaction. CAPOC will provide the WORK Center with the number of customer contacts and referral made or received, report any client changes or outcomes as appropriate and provide coordination and services for Community Service Block Grant programs. AUTHORITY AND SIGNATURES: The individuals signing this MOD and its attachments, which are incorporated therein have the authority to commit the party they represent to the terms of this MOD, and do so commit by signing. FOR THE Community Action Partnership of Oranl!e County (Legal Name of Partner Agency) Cl. ell i....., LL~'~' l-'O Signature 'b!3I !Cb Date Clarence W. "Buddv" Rav, Executive Director Name and Title 12640 Knott St.. 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