HomeMy WebLinkAboutCALIFORNIA, STATE OF - EMPLOYMENT DEVELOPMENT 6 - 2006
A-2006-124
Memorandum of Understanding (MOU)
Pursuant to the
Workforce Investment Act of 1998 (WIA)
1. PARTIES: The parties to this Memorandum of Understanding (MOU) are the
Mayor and City Council of the City of Santa Ana, the Santa Ana Workforce
Investment Board (WIB), and several agencies (having signed Attachment "A", "One-
Stop Partner Commitment" and, if physically located at the One-Stop location,
Attachment "B", "Resource Sharing Agreement") functioning as "One-Stop Partners"
within the Santa Ana One-Stop System (hereinafter referred to as the Santa Ana
WORK Center).
2. PURPOSE: The Santa Ana WORK Center, through its central location at the Santa
Ana Train Station, 1000 E. Santa Ana Blvd., and its satellite facilities, shall provide
and/or coordinate workforce investment services to individuals, providing them with
the necessary skills to participate in building a world-class workforce in Santa Ana.
Services and referrals provided at the Santa Ana WORK Center may include, but are
not limited to, the following:
. Eligibility determination
. Outreach, intake and orientation to services available
. Initial assessment of skills, aptitudes, abilities and supportive services
. Job search and placement assistance, career counseling
. Provision of employment data and labor market information
. Provision of performance information
. Employment referral
. Provision of support and follow-up services
. Identification of skills required to be competitive in the local labor market
. Assistance in filing for Unemployment Insurance claims
. Access to CalJobs for Labor Exchange services
. Help in establishing eligibility for W elfare-to- W ark and financial aid
. Occupational skills training
. On-the-job training
. Workplace learning with classroom training
. Skills upgrading and retraining
. Entrepreneurial training
. Job readiness training
. Adult education and literacy
. Services for persons with disabilities
. Serve mature workers by operating as a specialized recruitment arm for One-Stop Partners working
collaboratively to connect mature workers to employers with labor shortages
. Customized training for employment with specific employer
. Employer services, including: job listing; job matching; candidate screening and testing;
outplacement services; job analysis; and, information on available tax credits, business
development planning and labor market trends.
3. DURATION:
(a) This MOD shall become effective on July 1, 2006 and terminate on June 30, 2008
or earlier if terminated by the repeal of the Workforce Investment Act of 1998
(WlA).
(b) This MOD is of no force or effect until signed by authorized representatives of the
participating agencies, and approved by the Chief Local Elected Official. The
MOD, once signed, becomes part of the local WlA Plan.
(c) This MOD may be extended by written agreement between the LWIB and the
One-Stop Partner provided such agreement is signed by both entities, prior to the
termination date of this Agreement, and contains the following:
(1) A statement of intent to continue all provisions of the MOD;
(2) Revised effective and termination dates;
(3) Revised Attachment A and/or B, as appropriate;
(4) Dated signatures of the Administrator of the partner agency and the Chief
Elected Official of the WIB.
(d) Any party may withdraw from this MOD by giving written notice of intent to
withdraw at least 30 calendar days in advance of the effective withdrawal date. If
agreed to by all parties, the timeframes for notice may be reduced or extended.
Notice of withdrawal shall be given to the WIB at the address listed in the signed
attachments of this MOD, and to the contact person so listed, considering any
information updates received by the parties pursuant to Section 1. Courtesy
notification shall be made to all parties of this MOD in a timely manner.
(e) Should any One-Stop Partner withdraw, this MOD shall remain in effect with
respect to the other remaining One-Stop Partners.
4. MODIFICATION AND ASSIGNMENT: This MOD may be modified at any time
by written agreement of the parties. Assignment of responsibilities under this MOD
by any of the parties shall be effective upon written notice to the WIB. Any assignee
shall also conunit in writing to the terms of this MOD.
5. ONE-STOP SYSTEM DESCRIPTION: The one-stop system description in the
local WlA plan, including modifications thereto, is incorporated into this MOD by
reference.
2
6. CROSS REFERRALS: The One-Stop Partners will adopt common intake/cross
referral arrangements, which include, by reference, those listed in the local WIA plan,
including modifications thereto. The methods and/or resources utilized may include
some or all of the following: cross-training of staff, in-house staff, electronic case
management systems, co-enrollments, appointments, e-mail and phone call.
7. CONFIDENTIALITY:
The WIB agrees that when any individual applies for or receives services from and
the partner agency through the One-Stop Center, all information regarding such
application for or receipt of services shall be confidential information subject to the
provisions of34 CFR 361.38.
The parties agree to honor the confidentiality provisions as described in the local WlA
plan, including modifications thereto, and incorporated into this MOU by reference.
Exchanged information shall remain private and confidential in accordance with the
most restrictive confidentiality requirements of any of the parties collecting, receiving
or sharing information.
8. RESOURCE SHARING: The parties agree to share resources in accordance with
the attached Resource Sharing Agreement. It is expressly understood that this MOU
does not constitute a binding financial commitment, but rather an intent to commit
specific resources in the future as the parties' allocations and budgets are known and
the one-stop system evolves. The one-stop system is a work in progress and its costs
and the partners' resource contributions will not remain static from month to month or
from year to year. The Resource Sharing Agreement is meant to be reviewed yearly
and may be modified as needed by any partner as long as it is identified as a revision,
and it is signed and dated by the agency Administrator.
9. DISPUTES: The parties shall first attempt to resolve all disputes informally. Any
party may call a meeting of all parties to discuss and resolve disputes.
Should informal resolution efforts fail, the dispute shall be referred to the Chair of the
WIB, who shall place the dispute upon the agenda of its next regular or special
meeting of the Board's Executive Committee. The Executive Committee shall
attempt to mediate and resolve the dispute.
Finally, if the Executive Committee's resolution efforts fail, 311Y party may file a
grievance in accordance with the State of California's WIA grievance procedures.
The parties agree to be bound by the final determination resulting from that
procedure. All costs associated with the grievance procedure shall be born by the
losing party.
10. SEVERABILITY: If any part of this MOU is found to be null and void, or is
otherwise stricken, the rest of this MOU shall remain in force.
3
11. JURISDICTION: Jurisdiction over any disputes under this MOD shall reside in
Orange County, California.
12. HOLD HARMLESS CLAUSE: Each party to this MOD agrees to indemnify and
hold hannless the other parties, their officers, agents, employees, and volunteers from
and against any and all loss or damage, and from any and all suits, actions and claims
filed or brought by any person or persons arising out of acts or omissions of the party
or its officers, agents, employees in the performance of this MOD.
13. SIGNAGE & COMMUNICATION OF PARTICIPATION: The Santa Ana
WORK Center shall provide wall signage listing the names of current participating
partners. Where practical, the Santa Ana WORK Center will list partner agencies on
forms and marketing materials distributed to the public.
14. ACCESSIBILITY ASSURANCES AND CERTIFICATIONS: The parties agree
to abide by all applicable non-discrimination federal and state laws. The Will and the
One-Stop partners will ensure that policies and procedures established by the Will
and the One-Stop partners are in compliance with the Americans with Disabilities Act
(ADA). The Santa Ana WORK Center will assure its services and premises are
accessible to persons with disabilities under the requirements of the Americans with
Disabilities Act.
15. INSURANCE: The One-Stop Partners agree that their current in force insurance or
self-insurance coverage programs shall apply to their operations performed under the
Workforce Investment Act and at the WORK Center, including commercial general
liability, property damage liability, business personal property, workers'
compensation and employee dishonest/crime coverages.
16. AUTHORITY AND SIGNATURES: The individuals signing this MOD and its
attachments, which are incorporated by reference, have the authority to commit the
party they represent to the terms of this MOD, and do so commit by signing.
4
THIS MEMORANDUM OF UNDERSTANDING is hereby signed and agreed to on the
date first written above.
Date
Miguel A. Pulido, Mavor Citv of Santa Ana
Name and Title
20 Civic Center Plaza (M31 t Santa Ana, CA 92701
Address
~J .
/~ tL .-0. _ ~
~ TR/CIA Eo HEAL Y
CLERK OF THE COUNCIL
FOR THE SANTA ANA WORKFORCE INVESTMENT BOARD
sJ- 0'1
/()~(/() ~
Date
Jon Dietz, WIB Chairman
Name and Title
888 W. Santa Ana Blvd. #208, Santa Ana, CA 92701
Address
.~ ~114>(DL,
Si ature Date
Robert Claudio, EDD Orange County Regional Manager
Name and Title
2450 E. Lincoln Ave., Ste. 200, Anaheim CA 92806
Address
Approved as to Form:
JOSEPH W. FLETCHER, City Attorney
By: ~""'- [.,~
Lisa E. Storck, Assistant City Attorney
5
Attachment "A"
One-Stop Partner Commitment
1. PARTIES: The parties to this Memorandum of Understanding (MOU) are the
Mayor and City Council of the City of Santa Ana, the Santa Ana Workforce
Investment Board (WIB), the Employment Development Department Santa Ana Job
Service Office (EDD/SAJS) and other agencies (identified in the "One-Stop Partner
Commitment", Attachments "A" and "B", if physically located at the one-stop, to this
MOU) functioning as "One-Stop Partners" within the Santa Ana One-Stop System
(hereinafter referred to as the Santa Ana WORK Center).
In addition to accepting the provisions contained in the MOU, the EDD/Santa Ana
Job Service commits to the following Agency Services to be provided on-site at the
Santa Ana WORK Center (SA WC):
> Outreach, intake and orientation services available through EDD and SA WC;
> Initial assessment of skills, aptitudes, abilities and need for support services;
> Job search and placement assistance;
> Employment data and labor market information;
> Employment referral;
> Support service referral;
> Access to filing for Unemployment Insurance;
> Access to CaIJOBS, assistance with registration, resumes, and vacancy listings;
> Occupational training through TRA;
> Employer services including job listings, job matching, candidate screening,
information on tax credits and labor market trends;
> May provide individual case management for veterans, at-risk youth, dislocated
workers, ex-offenders, deaf and hearing-impaired persons and others needing
intensive job search assistance.
EDD/SAJS Staff assigned to the Santa Ana WORK Center contribute to its operations
and goals.
The EDD will recognize and comply with applicable labor agreements affecting
represented employees located at the SA WC. State employees located at the SA WC
shall remain under the supervision of EDD for the purposes of performance
evaluation, and other matter concerning civil service rights and responsibilities. Any
work-related issue arising at the SA WC between EDD employees and the one-stop
operator or supervisors of other partners, the operator or other supervisor shall refer
the issue to the employee's EDD supervisor. The operator and partner shall cooperate
in the investigation of the following matters: discrimination under California Fair
Employment and Housing Act (Part 2.8, commencing with Section 12900 of Division
3 of Title 2 of the Government Code), threats and/or violence concerning State
employees, and State employees misconduct.
6
Costs associated with EDD/SAJS's occupancy of the SA WC are described in the
lease agreement between EDD/SAJS and the City of Santa Ana.
PERFORMANCE GOALS:
Customer Service
All on-site, One-Stop Partners shall commit to the following goals for the WORK
Center:
I. To conform to a uniform policy of customer service;
2. To develop customer service principles all One-Stop Partners must implement;
3. To implement an on-going system for measuring customer service levels; and,
4. To participate in a task force empowered to oversee, measure and respond to
customer service data.
Quantifiable Service Outcomes for the Fiscal Year Julv 2005- June 2006:
~ To obtain 750 registrations and 2,125 resumes in CalJOBS from SAWC and its
satellites;
~ To support and contribute to the listings of 115,000 Orange County job vacancies
in CaIJOBS;
~ To conduct 18 Initial Assistance Workshops for UI Claimants, 10 Job Search
Training Workshops (JSTW) for Veterans, 10 JSTW for Youth, and 10 JSTW for
UI clients;
~ To conduct 80 Positive Recruitments(on-site employer interviewing);
~ To sponsor 2 Job Fairs;
~ Through case management, to enroll an assist job seekers to complete
successfully: Youth Employment Opportunity: enroll 101 and close successfully
40; Veterans: enroll 140, close successfully 70; and Deaf/Hearing Impaired:
enroll 80, close successfully 45.
7
AUTHORITY AND SIGNATURES: The individuals signing this MOD and its
attachments which are incorporated therein have the authority to commit the party
they represent to the terms ofthis MOD, and do so commit by signing.
FOR THE Emplovment Development Department Santa Ana Job Service
'~~ f),;:N='OfP_&~:: V&
Rob Clandio. Reejonal Manal?:er
Name and Title
1000 E. Santa Ana Blvd. #220. Santa Ana. CA 92701
Address
REVISED 217106
8
~
::.:
..,
o
~
""
z; "
:: z;
~ Q
'" z;
'" ..,
> :c:: f-
~~~
'" '"
u ~ ~
::.: .., z;
o,:.~
~ .. ~
::.: 0 0
o t-< ~
;,. r.rJ-,
" ~ ~
.., z; z;
z; 0'"
.0: ::.:
c
< :;;
"" '"
~ ~
en
~
C
><
""
U
""
z;
'"
;;;
""
::.:
..,
:c:: ~
(;:~
>< ""
:::l Z;
- '"
"" :<
.., ..
~3
'" '"
'" ;;.-
u '"
;:;~
::.: ""
'" Z;
en '"
-
'"
><
c
'"
..
:;::
""
~
o
"
.~ c
o 0
'" 8
"0 '"
" 0
~ -c ~ V fIl
;i .g ,9 ~ ~
,::u~C1bh
.S ~.5 C 0
't: 'z;"'8!1) ~
.9 ~ ~ g ~ 1::
::i ~u~o8
,.0 ~ 0 Po
'J: g:=!.~ 1a
i:: ->-c.
o ~ 8 l-< !1)
U U lJ,.. r..8 Cl
8
E
~
;.,
'"
'"
o
cii
o
"
o
s
a. 10.
"O~
.2 ~
tl~
::E-5
e
c <1) r..8
o C 4)-;
~..8 s:: t:
!1) Po:'=: ~
0. :>. c II.)
.EC!lO~
\'&1..~'<!
ta~
<:
~-ti
o 0
~-"
r2
t:'
~~
o ~
e ~
'E .s
0=
'" '"
~-ti
"0 0
0-"
~'=!
::E
~
el:::
~"E ~
"'0'-
Vi <Il 0
'- '- on
00"
g g 's
'';:: ,,:::'a
~ ~ ;:: g
o 0 Vl._
__ Vl_
b 6 e 6
\~\~
"0
o
"0
.;;
o
~
..
~
o
"
.~
o
'"
o
o
'"
~
.s
"
.S
.,.
"
.~
o
0;
"0
~
:E
:@l
0:;
"0
" ~
,9 ~ 8
co ";j '2 ~
..:.:l 'E IIJ......
~ .~ ~.~
:5o~~
+ + +
"0
o
C
~
o
a-
o
~
.,
o
OJ) c ~
" 0 '"
-c E c
'C; o...<t::
.... <1).2 t'I:l
f-< '-:= ~ ~
-g l-< (l) <'l:l
tQvQUJo
....."'0..... I U
555cS
a~EoO
>-..- >. E <U
.Q'~.2~~
o.'.:::S=-o.c
E u c:: I1.l <U
~-<wo(/)
~
8
'"
@,
o
~
..
+
~bJ:)
.;; .5
'QJ .5
" '"
o ~
~ -
~"O
"@ ~
-6c
';; Q,)
'6 8
.5 6'
~o.
8
OJ 0
<:'-
~ 0
0"0
~ 0
-g ~
'" "
c ";:
.9 0
.,. 0
" g
~~
"E .~
o ~
~ ~
'"
o
oncii
c '
"2 g
"e 0
- 0
"0-"
a;;
_ on
" "
o 0
8..2
;.,-
0"0
P..~
E~
o 0
o :l
E.s
o ~
.S .~
Vl ~
8~
.~ 0
o 0
~U
+
..-
o
o
'"
of.
"
o
-
-5
E
~
'C
'"
o
a-
'"
'"
~
o
"
.~
o
~
'2
.
o
'"
=
"
~
"
>
.s
"
~
.s
~
o
"
"0
"
'"
;'!
~
-
on
fIl e:~.
E .- 0. ~
~" -
bh ~ v:.a
o <Il .::: s::
liG'6~
.
"
..,
.
=
.
'"
"
-5
."
"
.
.~
~
..
u
~
o
"
..
Vi
"
-5
,.,
~
"
.g
E
"
;;
."
"
~
9
.~
.~
u
.
'.
+ +