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HomeMy WebLinkAbout22I - SOFTWARE REQUEST FOR COUNCIL ACTION CITY COUNCIL MEETING DATE: CLERK OF COUNCIL USE ONLY: DECEMBER 3, 2007 TITLE: CONTRACT AWARD FOR BACKUP AND RECOVERY SOFTWARE (SPEC. NO. 07-104) APPROVED o As Recommended o As Amended o Ordinance on 1st Reading o Ordinance on 2nd Reading o Implementing Resolution o Set Public Hearing For Q r2JJJr2 CITY MANAGER CONTINUED TO - FILE NUMBER RECOMMENDED ACTION Award a contract to CommVault for the purchaser trainingr and support of CommVault software in an amount not to exceed $144r250. DISCUSSION The City of Santa Ana Data Center hosts and manages key citywide applications including payrollr e-mailr financialsr utility billing and the Santa Ana Property Information Network. A second data center supports the Police Department operational and administrative computer applications including computer-aided dispatchr jail managementr and records management. The volume of computerized data in these two data centers has exceeded the capabilities of the current backup and recovery software systemr and as a resultr the time required to backup data exceeds the time span between normal City business hours. AdditionallYr it is critical that the integrity of the data used and stored by these two data centers be protected by a reliable and robust data backup and recovery software system to guard against data loss and/or damage. The Information Services Division researched the backup and recovery software industry. EMC Networker, Veri tas NetBackup and CommVaul t were identified and were invited to demonstrate their product. The assessment team made up of staff representing Micro Support r Network Engineering, Information Services and Police Computer Services conducted extensive technical analysisr onsite testing of each software applicationr checked references, and found CommVault software to be an adaptabler flexibler and effective data management solution with the most comprehensive training component. CommVault architecture and design ensures the security and integrity of the data it backs UPr recovers in a highly efficient manner and provides the best solution to meet needs yet to come. CommVaul t is the creator of CommVault software. As a result, staff recommends Council approval of the recommended action. 221-1 Contract Award for Backup and Recovery Software December 3, 2007 Page 2 FISCAL IMPACT Funds are available in the Technology Plan Miscellaneous Citywide Projects account (no. 109-600-6661). "\ ~~~~t':o \\ .~.::~ . p [If Francisco Gutierrez ~ Executive Director Finance and Management Services Agency FG/SP/07-104.2:uc 221-2