HomeMy WebLinkAbout25I - CABLE TV CONSULTING (2)
REQUEST FOR
COUNCIL ACTION
CITY COUNCIL MEETING DATE:
CLERK OF COUNCIL USE ONLY:
October 6, 2008
TITLE:
APPROVED
As Recommended
As Amended
Ordinance on 1 sl Reading
Ordinance on 2nd Reading
Implementing Resolution
Set Public Hearing For
AGREEMENT WITH COMMUNICATIONS
SUPPORT GROUP FOR CABLE TV
CONSULTING SERVICES
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CITY~GER
CONTINUED TO
FILE NUMBER
RECOMMENDED ACTION
Direct the City Attorney to prepare and authorize the City Manager and
Clerk of the Council to execute the attached agreement with Communications
Support Group to provide cable television consulting services for a one-
year period in an amount not to exceed $85,870, subject to non-substantive
changes approved by the City Manager and City Attorney.
DISCUSSION
For the past nineteen years, the City of Santa Ana has contracted with
Communications Support Group for cable television franchise consulting
services. Communications Support Group will continue to provide its
standard scope of services, including development of the community bulletin
board, technical support to cable programming, customer service, and
franchise compliance and administration. In addition, the annual
comprehensive technical FCC performance test of the subscriber cable
systems will be performed and the annual cable regulatory report will be
prepared documenting overall cable company activity and performance.
Communications Support Group will continue to maintain records necessary to
moni tor the cable operator's compliance with the City Cable Television
Subscriber Protection Ordinance and franchise agreement. Communications
Support Group will assist with the supervision of the CTV3 playback
operator and prepare reports for the Board of Parks and Recreation monthly
board meetings. The Parks, Recreation and Community Services Agency is
satisfied with the quality of services that Community Support Group has
provided and supports approval of the recommended action.
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Agreement with Communications Support Group
October 6, 2008
Page 2
FISCAL IMPACT
Funds for this agreement are available in the Community Affairs contractual
services account (no. 11-232-6291).
APPROVED AS TO FUNDS AND ACCOUNT:
Gerardo Moue
Executive Di ector
Parks, Recreation and Community
Services Agency
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Francisco Gutierrez f~
Executive Director
Finance and Mgmt. Services Agency
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SECOND AMENDMENT TO
CONSULTANT AGREEMENT
THIS SECOND AMENDMENT TO CONSULTANT AGREEMENT is entered
into on October 6, 2008, by and between Communications Support Group, a sole
proprietorship ("Consultant") and the City of Santa Ana, a charter city and municipal
corporation of the State of California ("City").
RECITALS:
A. The parties entered into Agreement # A-2006-277, dated October 16,2006,
(hereinafter "said Agreement") by which Consultant has provided cable television
compliance services to the City,
B. In accordance with the terms and conditions of said Agreement, the parties wish to
amend the Scope of Services, extend the term and increase compensation to pay for
services during the extended term,
WHEREFORE, in consideration ofthe covenants contained in said Agreement, and
subject to all the terms and conditions of said Agreement, except those amended in this
Second Amendment to Consultant Agreement, the parties agree as follows:
1. Section 1, SCOPE OF SERVICES, shall be amended to provide that during the term
from November 1, 2008 through October 31, 2009 Consultant shall perform those
services set forth in Exhibits A-2 and B-2, attached hereto. In performance of those
services, City shall continue to provide office space, telephone, computer and printer,
access to City e-mail and parking for Consultant.
2. Section 2.a., COMPENSATION, shall be deleted in its entirety and replaced with the
following:
"City agrees to pay, and Consultant agrees to accept as total payment for its
services a total sum, not to exceed $85,870.00, annually for all hours worked, travel and
expenses during the extended term of said Agreement. Said compensation shall be paid
in 24 equal payments during the one-year renewal of this Agreement."
3. Section 3, TERM, shall be amended to extend the termination date to October 31,
2009,
4, Except as hereinabove amended, all terms and conditions of said Agreement shall
remain in full force and effect.
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IN WITNESS WHEREOF, the parties hereto have executed this Second Amendment to
Consultant Agreement on the date and year first written above.
CITY OF SANTA ANA
ATTEST:
PATRICIA E. HEALY
Clerk of the Council
DAVIDN. REAM
City Manager
APPROVED AS TO FORM:
JOSEPH W. FLETCHER
City Attorney
By:
Laura Sheedy
Assistant City Attorney
COMMUNICATIONS SUPPORT
GROUP
KATHERINE BOWERS
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"Exhibit A"
Contractor agrees to provide, at the request of the City Manager or designee technical
support to City Manager and Executive Director of the Recreation and Community
Services Agency, for the City's Cable Television operations up to twenty-eight (28)
hours per week of which twelve (12) will be dedicated to development ofthe community
bulletin board and including but not limited to cable programming, customer service and
franchise compliance/administration as follows:
1. Monitor currency and accuracy of franchise security and certificate of insurance
documents provided by the Cable Operator.
2, Receive/document resolution to subscriber's complaints related to the city's video
service providers from cable (Time Warner Cable) and phone (AT&T) and respond to
cable television program inquiries from City Officials and citizens.
3. Assist in providing information for Parks and Recreation Advisory Board regarding
video services. Attend meeting upon request if needed.
4, Monitor cable operator's telephone response time and report results to City.
5. Maintain databases necessary to monitor Cable Operator's compliance to City Cable
Television Subscriber Protection Ordinance and to provide information based on
mqumes.
6, Maintain in City Cable Office historical and current records of cable television
program, franchise agreement and related documentation.
7. Assist with any organization requirements for programming related to City
Channel 3 (CTV3).
8. Assist with obtaining outside city programming appropriate for CTV3 to enhance the
channel such as community public service announcements, Orange County locally
produced programs and news segments about Santa Ana such as videos from the OC
Register and KDOC- TV, etc.
9. Assist in supervision of city playback operator for CTV3 regarding monthly
scheduling chart and reports for Parks and Recreation monthly board meeting, tape
and dvd library organization, dvd dub requests and city council playback,
10. Provide comprehensive technical performance testing of the subscriber cable system
as set forth in Exhibit "B". This testing based on FCC standards will be conducted
during the months of July or August during peak heat times ofthe year.
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11. Prepare a comprehensive annual CTV3 and cable regulatory report with performance
and activity. This report will be completed at the conclusion of the calendar year.
12. Receive files back from CCN of initiatives that would be applicable to CTV3 and
load mpegs into city channel 3 Scala System to cablecast on CTV3.
13, Work with city video engineer related to CTV3 control room maintenance repairs,
order of any necessary equipment to keep channel running properly for
programming, bulletin board and city council meetings.
14. Attend meetings on an as needed basis related to cable and CTV3 television
production as needed.
15. Prepare and maintain the city community bulletin board complete with text, photos,
video and advanced graphics incorporating city information.
16. Assist city with Scala file share transfers to Marquee and other video presentations
not to exceed $5500.
17. Assist in development and organization of quarterly programming information to
CCN: includes basic information for each initiative, work with Executive Director to
clarify topic matter and contacts, Follow through in providing information to CCN
production management.
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EXHIBIT B-2
PROOF OF PERFORMANCE TESTING
I. Performa a series of television signal level measurements to ascertain franchisee
compliance. All testing shall be coordinated and supervised by Consultant.
A. Test shall be performed at the tap location under the existing conditions.
B. No accommodations shall be made to allow the City to correct problems found
prior to testing.
C. Prior to the commencement of resting, obtain the necessary calibration certificate
For all frequency/voltage sensitive equipment which will be used in the field
testing from the Grantee,
D. A 100' calibrated RG-59 jumper shall be used to connect the output of a
Subscriber tap to the input of the measuring equipment.
11. An abbreviated proof of performance check shall be completed and
tested for compliance as set forth in the following sections.
A. The following test shall be performed at the headend prior to field testing and then
at all subscriber network testpoints.
Vistigal carrier levels
Aural carrier levels
Vistigal/ Aural difference (calculated)
Sweep Peak-to- Valley
Carrier-to-Noise
Low frequency distortions ("Hum")
Composite Triple Beat
T ASO rating of picture distortions on all channels
B. The following inspections shall be made at the headend:
Stand-by-carriers
NET patch bays and switching bridges
Stand-by power generators
Radio carriage
Aural levels
Emergency override equipment
Installation of leased access equipment
Microwave and satellite receive equipment
C. The following inspections shall be performed at the franchisee's office and
elsewhere:
Telephone answering equipment
Billing, converter, and converter addressing computer equipment
Parental control lock systems
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III. Prepare a final comprehensive report (test and summary report) following the
conclusion of the performance test.
A. The test report shall include a description of testing methods, testing criteria, list of
locations tested, and test scores.
B. The summary report ("Executive Report") shall employ graphs and charts summarizing
the scores of all testpoints and make comparative analysis of the test results to the
minimum standards found in the franchise and the current
CFR 47 Part 76 (FCC) Rules and Regulations.
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