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Home My WebLink About25A - CMPUTER AIDED DISPATCH SYSTEM MAINTREQUEST FOR COUNCIL ACTION CITY COUNCIL MEETING DATE: JUNE 1, 2009 TITLE: AGREEMENT FOR A COMPUTER AIDED DISPATCH SYSTEM MAINTENANCE ~ ~~ CITY MANAGER RECOMMENDED ACTION CLERK OF COUNCIL USE ONLY: APPROVED ^ As Recommended ^ As Amended ^ Ordinance on 1 s~ Reading ^ Ordinance on 2"d Reading ^ Implementing Resolution ^ Set Public Hearing For CONTINUED TO FILE NUMBER Authorize the City Manager and Clerk of the Council to execute an agreement with TriTech Software Systems for maintenance support to the Fire Department's computer aided dispatch system in an amount not to exceed $124,581 for a one year period, subject to non-substantive changes approved by the City Manager and City Attorney. DISCUSSION The Fire Department's Computer Aided Dispatch (CAD) system was upgraded in September 2006. TriTech Software Systems is provider of this service, and provides maintenance to their proprietary hardware, software, and software interfaces. The system provides for the dispatching of emergency vehicles and the transfer of data to mobile data computers (MDC) located in these vehicles. Because of the proprietary nature of the equipment and software, the Fire Department is recommending entering into an agreement with TriTech to provide maintenance to the department's CAD system. FISCAL IMPACT Funds are available in the Fire Department's Information Technology, Other Contractual Services account (account no. Olt-324-6291) in the amount of $124,581. =_ _ _ Marc Martin Fire Chief Fire Department APPROVED AS TO FUNDS AND ACCOUNTS: ~' ~ Z i'~L31i~ a:Z :~. s Francisco Gutierrez ~.( Executive Director ~J~' Finance & Management Services Agency 25A-1 __. --~. _.__:~~" ~-rw ~rFrns March 17, 2QO9 Santa Ana Fire Communications Attn. Dave Turner 120 W, Walnut Santa Ana, CA. 92~fl1 Renewal of Software Support Agreement (revised This letter is an important notice to renew your Software Support Agreement far your Tritech Software System, which will expire on May 31, 2009. The renewal of the Software Support Agreement will allow you to continue to take advantage of the software support and maintenance services provided by TriTech Software Systems and allow you to receive upgrades to your TriTech System. Please complete and sign this Support Renewal Agreement and return it to TriTech along with your payment to assure uninterrupted software support and maintenance services coverage. Action on this Support Renewal Agreement is tune sensitive; services to support your system will not he provided if you have not paid your Support Renewal Fee by the Expiration date of your Software Support Agreement. TriTech Support Services Renewal Agreemen# Amendment Client agrees to renew its Software Support Agreement, the terms of which are incorporated by reference herein as though set forth in full, and according to the terms and conditions included herein. Except as modified herein, all other terms and conditions of the Software Support Agreement shall remain in full force and effect. With respect to the content herein, in the event of any conflict between this Software Support Renewal Agreement Amendment and the Software Support Agreement, the terms of this Software Support Renewal Agreement Amendment shall control. This Support Renewal Agreement Amendment and applicable support fees must be signed, paid and returned by June 1, 2009 #o avoid any interruptions in the software support and maintenance services provided by TriTech. Payment of $124,580.49 for this period is due by Tune 1, 20{}9, Consumer price Index Adjustment Far support renewals that go into effect tivithin calendar year 2009, the support renewal fee has been increased by the consumer price index (CPI} rate of 5%. Note: Escrow, ESRI and GDT Fees are calculated separately and added to your annual support fee. Payment For your convenience, we have enclosed an invoice for the full amount of the TriTech Support Services Renewal Fees covering period beginning June I, 2009-1~tay 3l, 201{}. tf you have any questions, please contact Daana Sliwicki or your Client Account l~Ianager at 858-799..7000. 986(3 Mesa Rim Road San Diego. CA 92171 558.799.7(100 FAX. 858.799.7D1t1 www.tritech.com 25A-2 The Support Renewal Agreement for TriTech Support Services is based upon the following TrTech Software licenses: City of Santa Ana Fire Prus#rctirame ~ z° N aP Lieeases Cost per Lkettse Tout LeenseCosi Support Term 6t1/i14-5/31!10 41d 6cettsts Yistl/MS Saver Scrttware 1 47,UW.4t? 47,44U.{t4 9,~J68.74 VisiCAD )=treJEMS warkctation Softwr~e S 29,b4q.gq 148,gq(3.gq 3 t,39tl.ga E511 Interface Sotfirare ! 1,31?0.44 1,344.44 275.73 Alpha Nurneric Paging Interface Software ! 4,5g0.4q 4,504.44 954.45 StMMS Radio lnicrl'ace So$ware l 14,t}40.40 14,404.40 2,569A4 Enhancetttent br SIMMS Ii lnterf~e Sotiware I 45,404.00 45,00tt.g0 9,544.54 CAD to Station Primer Software 1 b,254.0i1 6,2Sq,40 1,325.63 ProQA Interfacx Software I l 1,600.00 ' l 1,604.04 2,4bt1.36 VisiCAD Fire RMS lnerface 5oftwarc 1 24,04q.44 ' 20,44q.(H} 4,242.40 lVtw Licenses from 3357 4.40 4.44 VisiCAD Quickest Path Dispatcft i 25,404.04 25,444.Qq 6,406.04 VisiNet GISLink Utility Licettse i 15,Og0.g4 15,040:84 3,b03.60 VisiCAD Geofile Cross Reference (Point n Polygon} Module l 2,504.Oq 2,504.00 604.64 VisiCAD T?ispatc3t Rules Module 1 2,Sgt1.44 2,5g4.{}il b00.b4 15siCAd SOP Module 1 7,504.44 7,544.84 1,&01.80 Vis~iCAI)Advanced't`irnersMrsdule 1 5,(7gq.gq S,ggq.gi} 1,2gi.2q VisiNetBrowser 1 25,354.44 25,354.44 6,854.4& VisiCAD TestJl"raining Server SW License l 10,g40.g4 10,004.40 2,442.40 VisiCAt3 Testll'raining User SW i_ic~nse l 3,400.40 3,g0q.44 724.72 Custom Station Alerting Interface l 2$,044.00 28,004.44 6,726.72 VisiNet Mobile to CAD Interface 1 4.04 0.44 4.44 VisiNetMobileSenrer i t5,44t1:Oq 15,0IXI.44 3,543.64 VisiNet Mobile Mapping Saver 1 5,444.40 5,444.44 1,241.24 VisiNet Mobile Base Client License [bJ 3S 5tI{),00 17,544.40 4,204.24 VisiNet Mobile Mapping Lioertse wlAVL ib) 35 344.44 14,544.44 2,522.52 VisiCAD Controlling Dispatcxher Module (a) 1 S,g44.4q 5,40q.04 0.qq Archiveard ReportingScr~er 1 18,504.40 18,504.40 4,444.44 St~dard VissGAD Advanced CAD to CAD interface License 1 38,544.4q 38,544.4q 5,249.24 UPSr'ades 1 4.44 5,724.04 I~3TES. [a) removed support per clinnt request Client no long using lb) only 35 irnialted as of March 45. 45 total purchased Will coraact client prior W 2414 renewal for atnount of licenses in use Total Support Base Cast: b93,700.00 TOIai 1.icerase RcneWa) Fee: 123,830.49 GL?T 1=ee Ili 0.40 Escrow Pee: 7 54.40 (Jther tsKHwKI: 4.00 Total Adjusted License Renewal Fee: 124,5$0.49 As a part of your support renewal, you will receive one (l) free ct~nference admission to the Annual VisiCon User's Conference. Travel and expenses are not included. 25A-3 IN WITNESS WHEREOF, the Parties have exeouted this Renewal of Software Support Agreement on May 4, 2409. CITY OF SANTA ANA TRITECH SOFTWARE SYSTEMS /~s~:. ~- DAVID N. REAM BLAKE CLARK City Manager CFO ATi'EST: PATRICIA E. MEALY Clerk of the Council APPROVED AS TO FORM: JOSEPH W.FLETCHER City Attorney By. "I f ,~~~/,, L ra Sheerly Assis#ant City Attorney 2 5A-4 TriTech Support Services Renewal -Options Please include (check options} the following options into the costs of the Support Renewal Agreement. The casts for selected options will be added to the fine! cast of the Support Renewal Agreement and reflected in a revised invoice. Early payment options, either discount on renewal fees or quarterly payments, do not apply to any of the following options. Annual membership fee ~$ I SO) for your organization with the TriTech International User's Group {an independent non-profit organization of TriTech Clients}. Nate: TriTech collects this fee and t------ forwards the full amount directly it to the International User's Group. LJ Please add TriTech Annual VisiCon User Conference pre-registration fees rota the Support Renewal Fee at USD$595.40 per person ($b9S is the early-bird registration fee}. Q Flease add airfare and hotel charges for each attendee to attend the annual TriTech VisiCan User Conference to the Support Renewal Fee. In order for TriTech to provide a quote, TriTech must be informed of the location where travel will begin far each individual and dates when travel will occur. TriTech will net be responsible for any expenses beyond airfare and hotel. Any unused funds will be credited to the Client. Please include a Maintenance Pool in the amount of USD$ to the Support Renewal Fee. The Maintenance Pool can only be utili2ed upon authorization from the Client for non-covered support services, hardware upgrades, operating system ar database upgrades, and for TriTech Software modules ar services. Payment will be as follows: o _ Include the Maintenance Pool cast in the Support Renewal Fee and maintain any applicable credits an Client's TriTech Account. o ~ Include the Maintenance Paol cost in the overall Support Renewal Fee, but invoice the Client individually far the authorized services. Please include a quote far adding tl~e following to the Support Renewal Agreement: Completed By: Signature Printed Name, Title Date 25A-5 25A-6