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HomeMy WebLinkAboutPACIFIC BUILDING CARE, INC. 3City of Santa Ana Clerk of the Council AGREEMENT TERMIN ATION FORM _ _ .__ _ _ ant " ,? , +- k.). C Of tfP? USeq`®rrbYj ...r - 2, - - Please complete this form when the attached agreement an d all amepgrptElonts (if any) L I T are no longer in effect. r[ ??-„ - Return form to the Clerk of the Council Office (M-30). Call 647-2520 if you have any questions. I The agreement with No. M -2,00q -Q& 4 was completed on and final payment has been made. (List all amendments. Use space below if needed.) nt t D epar me : Phone/Ext.: X ?3 Signature: Date: ,S/ lO ?a1 Revised 07-22-09 INSUS~ANCE ON BILE N-2009-066 WORK MAY PROCEED UNTIL INSURANCE EXPIRES -~~~..,n~C~~C~ CLERK OF COUNCIL CUSTODIAL MAINTENANCE AGREEMENT DATE: 7 q- d9 C : cr1~%~>>~ Gep~%~ Cz~ THIS AGREEMENT, made and entered into this 1St day of July, 2009 by and between Pacific Building Care, Inc. (hereinafter "Contractor"), and the City of Santa Ana, a charter city and municipal corporation organized and existing under the Constitution and laws of the State of California (hereinafter "City"). RECITALS A. The City desires to retain a Contractor having special skill and knowledge in the field of custodial services to provide such services to the Santa Ana Regional Transportation Center. B. Contractor represents that Contractor is able and willing to provide such services to the City. C. In undertaking the performance of this Agreement, Contractor represents that it is knowledgeable in its field and that any services performed by Contractor under this Agreement will be performed in compliance with such standards as may reasonably be expected from a professional consulting firm in the field. NOW THEREFORE, in consideration of the mutual and respective promises, and subject to the terms and conditions hereinafter set forth, the parties agree as follows: 1. SCOPE OF SERVICES Contractor shall perform those services at the Santa Ana Regional Transportation Center, including the prior Casa Santa Fe, as set forth in Exhibit A to this Agreement. 2. COMPENSATION a. City agrees to pay, and Contractor agrees to accept as total payment for its services, the rates and charges identified in Exhibit A. The total sum to be expended under this Agreement, shall not exceed $25,000.00 during the term of this Agreement. Invoices shall be submitted by Contractor for payment on a monthly basis in the amount of $12,487.20. b. Payment by City shall be made within thirty (30) days following receipt of proper invoice evidencing work performed, subject to City accounting procedures. Payment need not be made for work which fails to meet the standards of performance set forth in the Recitals which may reasonably be expected by City. 3. TERM This term of this Agreement shall be for an initial two (2) month period, commencing on July 1, 2009, and terminating on August 31, 2009, unless terminated earlier in accordance with Section 12, below. 4. INDEPENDENT CONTRACTOR Contractor shall, during the entire term of this Agreement, be construed to be an independent contractor and not an employee of the City. This Agreement is not intended nor shall it be construed to create anemployer-employee relationship, a joint venture relationship, or to allow the City to exercise discretion or control over the professional manner in which Contractor performs the services which are the subject matter of this Agreement; however, the services to be provided by Contractor shall be provided in a manner consistent with all applicable standards and regulations governing such services. Contractor shall pay all salaries and wages, employer's social security taxes, unemployment insurance and similar taxes relating to employees and shall be responsible for all applicable withholding taxes. 5. INSURANCE Prior to undertaking performance of work under this Agreement, Contractor shall maintain and shall require its subcontractors, if any, to obtain and maintain insurance as described below: a. Commercial General Liability Insurance. Contractor shall maintain commercial general liability insurance naming the City, its officers, employees, agents, volunteers and representatives as additional insureds) and shall include, but not be limited to protection against claims arising from bodily and personal injury, including death resulting therefrom and damage to property, resulting from any act or occurrence arising out of Contractor's operations in the performance of this Agreement, including, without limitation, acts involving vehicles. The amounts of insurance shall be not less than the following: single limit coverage applying to bodily and personal injury, including death resulting therefrom, and property damage, in the total amount of $1,000,000 per occurrence. Contractor shall supply City with a fully executed additional insured endorsement in substantially the form attached hereto as Exhibit B upon execution of this Agreement and shall be approved in form by the City Attorney. b. Reserved. c. Worker's Compensation Insurance. In accordance with the provisions of Section 3300 of the Labor Code, Contractor, if Contractor has any employees, is required to be insured against liability for worker's compensation or to undertake self-insurance. Prior to commencing the performance of the work under this Agreement, Contractor agrees to obtain and maintain any employer's liability insurance with limits not less than $1,000,000 per accident. d. Reserved. e. The following requirements apply to the insurance to be provided by Contractor pursuant to this section: (i) Contractor shall maintain all insurance required above in full force and effect for the entire period covered by this Agreement. (ii) Certificates of insurance shall be furnished to the City upon execution of this Agreement and shall be approved in form by the City Attorney. (iii) Certificates and policies shall state that the policies shall not be canceled or reduced in coverage or changed in any other material aspect without thirty (30) days prior written notice to the City. f. If Contractor fails or refuses to produce or maintain the insurance required by this section or fails or refuses to furnish the City with required proof that insurance has been procured and is in force and paid for, the City shall have the right, at the City's election, to forthwith terminate this Agreement. Such termination shall not effect Contractor's right to be paid for its time and materials expended prior to notification of termination. Contractor waives the right to receive compensation and agrees to indemnify the City for any work performed prior to approval of insurance by the City. 6. INDEMNIFICATION Contractor agrees to and shall indemnify and hold harmless the City, its officers, agents, employees, Contractors, special counsel, and representatives from liability: (1) for personal injury, damages, just compensation, restitution, judicial or equitable relief arising out of claims for personal injury, including health, and claims for property damage, which may arise from the direct or indirect operations of the Contractor or its contractors, subcontractors, agents, employees, or other persons acting on their behalf which relates to the services described in section 1 of this Agreement; and (2) from any claim that personal injury, damages, just compensation, restitution, judicial or equitable relief is due by reason of the terms of or effects arising from this Agreement. This indemnity and hold harmless agreement applies to all claims for damages, just compensation, restitution, judicial or equitable relief suffered, or alleged to have been suffered, by reason of the events referred to in this Section or by reason of the terms of, or effects, arising from this Agreement. The Contractor further agrees to indemnify, hold harmless, and pay all costs for the defense of the City, including fees and costs for special counsel to be selected by the City, regarding any action by a third party challenging the validity of this Agreement, or asserting that personal injury, damages, just compensation, restitution, judicial or equitable relief due to personal or property rights arises by reason of the terms of, or effects arising from this Agreement. City may make all reasonable decisions with respect to its representation in any legal proceeding. 7. CONFIDENTIALITY If Contractor receives from the City information which due to the nature of such information is reasonably understood to be confidential and/or proprietary, Contractor agrees that it shall not use or disclose such information except in the performance of this Agreement, and further agrees to exercise the same degree of care it uses to protect its own information of like importance, but in no event less than reasonable care. "Confidential Information" shall include all nonpublic information. Confidential information includes not only written information, but also information transferred orally, visually, electronically, or by other means. Confidential information disclosed to either party by any subsidiary and/or agent of the other party is covered by this Agreement. The foregoing obligations of non-use and nondisclosure shall not apply to any information that (a) has been disclosed in publicly available sources; (b) is, through no fault of the Contractor disclosed in a publicly available source; (c) is in rightful possession of the Contractor without an obligation of confidentiality; (d) is required to be disclosed by operation of law; or (e) is independently developed by the Contractor without reference to information disclosed by the City. 8. CONFLICT OF INTEREST CLAUSE Contractor covenants that it presently has no interests and shall not acquire any interests, direct or indirect, which would conflict in any manner with performance of services specified under this Agreement. No persons having such interest shall be employed by or associated with Contractor. 9. NOTICE Any notice, tender, demand, delivery, or other communication pursuant to this Agreement shall be in writing and shall be deemed to be properly given if delivered in person or mailed by first class or certified mail, postage prepaid, or sent by telefacsimile or other telegraphic communication in the manner provided in this Section, to the following persons: To City: Clerk of the City Council City of Santa Ana 20 Civic Center Plaza (M-30) P.O. Box 1988 Santa Ana, CA 92702-1988 telefacsimile (714) 647-6956 With courtesy copies to: Deputy City Manager for Development Services City of Santa Ana 20 Civic Center Plaza (M-25) P.O. Box 1988 Santa Ana, California 92702 telefacsimile (714) 647-6549 and, 4 City Attorney City of Santa Ana 20 Civic Center Plaza (M-29) P.O. Box 1988 Santa Ana, California 92702 telefacsimile (714) 647-6515 To Contractor: Pacific Building Care 17935 Sky Park Circle, #A Irvine, California 92614 Attn: Dana A. Holladay A party may change its address by giving notice in writing to the other party. Thereafter, any notice, tender, demand, delivery, or other communication shall be addressed and transmitted to the new address. If sent by mail, any notice, tender, demand, delivery, or other communication shall be effective or deemed to have been given three (3) days after it has been deposited in the United States mail, duly registered or certified, with postage prepaid, and addressed as set forth above. If sent by telefacsimile, any notice, tender, demand, delivery, or other communication shall be effective or deemed to have been given twenty-four (24) hours after the time set forth on the transmission report issued by the transmitting facsimile machine, addressed as set forth above. For purposes of calculating these time frames, weekends, federal, state, County or City holidays shall be excluded. 10. EXCLUSIVITY AND AMENDMENT This Agreement represents the complete and exclusive statement between the City and Contractor, and supersedes any and all other agreements, oral or written, between the parties. In the event of a conflict between the terms of this Agreement and any attachments hereto, the terms of this Agreement shall prevail. This Agreement may not be modified except by written instrument signed by the City and by an authorized representative of Contractor. The parties agree that any terms or conditions of any purchase order or other instrument that are inconsistent with, or in addition to, the terms and conditions hereof, shall not bind or obligate Contractor nor the City. Each party to this Agreement acknowledges that no representations, inducements, promises or agreements, orally or otherwise, have been made by any party, or anyone acting on behalf of any party, which are not embodied herein. 11. ASSIGNMENT Inasmuch as this Agreement is intended to secure the specialized services of Contractor, Contractor may not assign, transfer, delegate, or subcontract any interest herein without the prior written consent of the City and any such assignment, transfer, delegation or subcontract without the City's prior written consent shall be considered null and void. Nothing in this Agreement shall be construed to limit the City's ability to have any of the services which are the subject to this Agreement performed by City personnel or by other Contractors retained by City. 12. TERMINATION This Agreement may be terminated by the City upon sixty (60) days written notice of termination. In such event, Contractor shall be entitled to receive and the City shall pay Contractor compensation for all services performed by Contractor prior to receipt of such notice of termination, subject to the following conditions: a. As a condition of such payment, the Deputy City Manager may require Contractor to deliver to the City all work product completed as of such date, and in such case such work product shall be the property of the City unless prohibited bylaw, and Contractor consents to the City's use thereof for such purposes as the City deems appropriate. b. Payment need not be made for work which fails to meet the standard of performance specified in the Recitals of this Agreement. 13. DISCRIMINATION Contractor shall not discriminate because of race, color, creed, religion, sex, marital status, sexual orientation, age, national origin, ancestry, or disability, as defined and prohibited by applicable law, in the recruitment, selection, training, utilization, promotion, termination or other employment related activities. Contractor affirms that it is an equal opportunity employer and shall comply with all applicable federal, state and local laws and regulations. 14. JURISDICTION -VENUE This Agreement and all questions relating to its validity, interpretation, performance, and enforcement shall be governed and construed in accordance with the laws of the State of California. This Agreement has been executed and delivered in the State of California and the validity, interpretation, performance, and enforcement of any of the clauses of this Agreement shall be determined and governed by the laws of the State of California. Both parties further agree that Orange County, California, shall be the venue for any action or proceeding that may be brought or arise out of, in connection with or by reason of this Agreement. 15. PROFESSIONAL LICENSES Contractor shall, throughout the term of this Agreement, maintain all necessary licenses, permits, approvals, waivers, and exemptions necessary for the provision of the services hereunder and required by the laws and regulations of the United States, the State of California, the City of Santa Ana and all other governmental agencies. Contractor shall notify the City immediately and in writing of his inability to obtain or maintain such permits, licenses, approvals, waivers, and exemptions. Said inability shall be cause for termination of this Agreement. 16. COMPLIANCE WITH GOVERNMENTAL REQUIREMENTS Contractor shall carry out all services pursuant to this Agreement in substantial conformity with all applicable laws, ordinances, statutes, codes, rules, regulations, orders, and decrees of the United States, the State of California, the County of Orange, the City, and of any other political subdivision, agency, or instrumentality exercising jurisdiction over the City, including all applicable federal, state, and local occupation, safety and health laws, rules, regulations and standards, applicable state and labor standards, prevailing wage requirements, the City zoning and development standards, City permits and approvals, building, plumbing, mechanical and electrical codes, as they map apply, and all other provisions of the City and its Municipal Code (as they may apply), and all applicable disabled and handicapped access requirements, including, without the limitation, the Americans With Disability Act, 42 U.S.C. § 12101 et seq., Government Code § 4450 et seq., and the Unruh Civil Rights Act, Civil Code § 51 et seq. 17. MISCELLANEOUS PROVISIONS a. Each undersigned represents and warrants that its signature hereinbelow has the power, authority and right to bind their respective parties to each of the terms of this Agreement, and shall indemnify City fully, including reasonable costs and attorney's fees, for any injuries or damages to City in the event that such authority or power is not, in fact, held by the signatory or is withdrawn. b. All Exhibits referenced herein and attached hereto shall be incorporated as if fully set forth in the body of this Agreement. IN WITNESS WHEREOF, the parties hereto have executed this Agreement the date and year first above written. ATTEST: PATRICIA E. HEA] Clerk of the Council CITY OF SANTA ANA c / ~--~-,----~ DAVID N. REAM City Manager APPROVED AS TO FORM: JOSEPH W.FLETCHER City Attorney Lisa E. Storck Assistant City Attorney RECOMMENDED FOR APPROVAL: Cynt is J. Nel ,Deputy City Manager For Development Services CONTRACTOR PACIFIC BUILDING CARE, INC. BY~ ~.C~~1y~~`` ~r Dana A. Holladay Chief Development Officer Tax. ID #3301265-88 EXHIBIT A SCOPE OF SERVICES The Contractor shall provide the services set forth in this proposal. The work shall be provided in accordance with the following criteria: 1. Contractor will provide all labor, supervision and equipment and materials needed to provide all necessary custodial maintenance of The Depot at Santa Ana in the City of Santa Ana per Attachment A, General Conditions, and Attachment B, Special Conditions for Custodial Maintenance. 2. Contractor shall obtain within five (5) days of executing this contract, a current City of Santa Ana Business Permit and shall maintain a current business permit throughout the term of said contract. Contractor agrees that his employee will not permit access into The Depot at Santa Ana by any unauthorized persons. 4. Contractor agrees to conform to all applicable Federal and State Occupational Safety and Health Act standards in the performance of custodial maintenance. 5. Whenever a question as to the meaning of any portion of the specifications is in dispute or where there maybe more than one interpretation given to any portion of the specifications, the interpretation by the City of Santa Ana shall be final. 6. If the Contractor fails to provide services as per specifications, the City of Santa Ana shall have the right to contract for said deficiencies and bill back the incumbent Contractor. COMPENSATION City will pay and Contractor agrees to accept as full payment for its services Seven Thousand Eight Hundred Dollars ($12,487.20) per month, with total compensation hereunder in an amount not to exceed Twenty Five Thousand Dollars ($25,000.00) during the term hereof. Contractor shall submit to City, a detailed invoice for extra cleaning services, as set forth in Attachment "E", and any other cleaning services not covered in this Agreement. ATTACHMENTS General Conditions Special Conditions I. General IL Routine Services Performance Standards Administrative Offices Requiring Day Cleaning Routine Services, Tasks and Frequencies Extra Cleaning Performance Standards Attachment "A" Attachment "B" Attachment "C" Attachment "D" Attachment "E" io EXHIBIT B ADDITIONAL INSURED ENDORSEMENT FOR COMMERCIAL GENERAL LIABILITY POLICY Insurance Company This endorsement modifies such insurance as is afforded by the provisions of Policy relating to the following: 1. The City of Santa Ana, 20 Civic Center Plaza, Santa Ana, California 92701; its officers, employees, agents, volunteers and representatives are named as additional insureds ("additional insureds") with regard to liability and defense of suits arising from the operations and uses performed by or on behalf of the named insured. 2. With respect to claims arising out of the operations and uses performed by or on behalf of the named insured, such insurance as is afforded by this policy is primary and is not additional to or contributing with any other insurance carried by or for the benefit of the additional insureds. 3. This insurance applies separately to each insured against whom claim is made or suit is brought except with respect to the company's limits of liability. The inclusion of any person or organization as an insured shall not affect any right which such person or organization would have as a claimant if not so included. 4. With respect to the additional insureds, this insurance shall not be cancelled, or materially reduced in coverage or limits except after thirty (30) days written notice has been given to the City of Santa Ana, 20 Civic Center Plaza, Santa Ana, California 92701. (Completion of the following, including countersignature, is required to make this endorsement effective.) Effective ,this endorsement form as a part of Policy # Issued to Named Insured Countersigned by Authorized Representative it ATTACHMENT A GENERAL CONDITIONS I. The following is included as an attachment to the basic contract and must be complied with by the Contractor. A. All services will be performed on prescribed days and times. B. Supervisor will be a working supervisor with authority. C. The on-site supervisor will take direct charge of the day-to-day activities, working closely with their crew to insure the best possible services for The DEPOT facility and implement a maintenance program to maintain optimum productivity. D. Only workers with prior j anitoriaUmaintenance experience will be put forward for use at The DEPOT. This will insure that their performance, attitude and philosophy are uniform and will add to the janitorial team's success. E. Contractor shall furnish employee identification cards for those employees . working in and around The DEPOT at Santa Ana. Employees will be required to permanently wear such cards whenever working. Contractor shall agree that the Downtown Development Division will approve all employees used in The DEPOT at Santa'Ana. F. Contractor shall maintain atwenty-four (24) hour, seven- (7) day-a-week telephone and fax machine service and shall respond within four (4) hours to clean up any work left undone after the City notifies the Contractor of failure to perform. The City will notify the contract service company by fax machine transmission of any and all failures to comply with this procedure. G. Contractor shall provide a minimum of one (1) individual capable of communicating in the English language (read and speak), to be stationed with the work crews at all times. H. Contractor shall designate in writing to the City the name of the person who will officially represent the Contractor, and be responsible for communication between the City and the Contractor. I. CHANGE IN SCOPE OF WORK - In the event the City requires a change in the scope of the work set out in this agreement, for example, by loss or addition of facilities, or by an increase or decrease in the work required within the facility set forth in this agreement, or by special cleaning requirements not anticipated, the Contractor shall provide in the attached Bid Proposal a basis by which such changes in scope maybe on the basis of an hourly rate of charge for labor and materials or on a unit price basis. Such rate of charge shall be in force during the first year of the contract and shall be negotiated for the succeeding years in accordance with the methods for changes set forth elsewhere in this agreement. J, TERMINATION OF CONTRACT -The contract may be terminated under the . following conditions: 1. By mutual written agreement of both parties. Termination under this provision may be immediate. 2. Upon sixty (60) days written notice by the City to Contractor. The Contractor may terminate responsibility of contract by notifying the City one hundred twenty (120) days prior to termination date. g. CONSEQUENCES OF FAILURE TO PERFORM REQUIlZED SERVICES - T'he City will give the Contractor written notice of work deficiencies by copies of inspection reports prior to charging a liquidated damage fee. These inspection reports shall be given to Contractor on a timely basis. The City will: . 1. In the case of work scheduled for performance on a daily basis, deduct from the Contractor's next invoice a fee of Ten Dollars ($10.00) per occurrence of each task. 2. In the case of work scheduled for performance on less than a daily basis, allow the Contractor to correct the deficiency without penalty during the next scheduled work shift, or at a time mutually agreed, unless the work deficiency is a continuation; then the provisions of (1) will apply. Repeated instance of nonperformance by Contractor will be grounds for termination of Contract by City. II. INDEPENDENT CONTRACTOR STATUS The Contractor is engaged as an independent Contractor and will be responsible for any ` federal or state taxes applicable to this contract and for complying with the requirements of all federal and state laws pertaining to income tax with jail, unemployment insurance and other insurance applicable and necessary for its employees. III. EMPLOYMENT STANDARDS The Contractor agrees that the custodial services covered by this contract shall be performed by carefully selected and efficient employees inconformity with accepted janitorial standards and practices. The Contractor further agrees that upon request by the City, the Contractor will remove from the City's premises any employees who, in the opinion of the City, are guilty of improper conduct or are not qualified to perform the ~, work assigned. Contractor further agrees to provide the City with a steady and dependable workforce. Employee turnover will be kept to a minimum. Employees working in The Depot at Santa Ana will be required to have an interview with the Downtown Development Division to be approved by the City prior to assignment. IV. SECURITY The following security requirements shall be in effect at all times. Failure to abide by any of these items by any Contractor's employee may result in removal from the facility and or criminal charges. . All of the Contractor's personnel to work within the facility provide the following information before beginning work: A. First name, middle name, Iast name B. Date of birth C. Current residence address D. Photocopy of valid government issued photo identification E Photocopy of valid Social Security Card F. Proof of U.S. citizenship or legal work status. The Contractor shall be notified of any employees that are refused for employment within the facility. The above information requirement shall also apply to employees who begin at any later date. Decisions of the Downtown Development Division are final and are not subject to arbitration. V. NONDISCRIMINATION IN EMPLOYMENT The Contractor shall not engage in discrimination in hiring, selection, retention, promotion, or treatment of any person in receipt of the benefit of any services or activities made possible by, or resulting from, the contract. Discrimination means any act that unreasonably differentiates treatment intended or unintended, based on age, handicap national origin, race, marital status, religion or sex. VI. KEY CONTROL A. The City shall issue keys and/or cards to the Contractor as necessary for the Contractor to perform the services. The Contractor shall adequately secure the keys, provided by the City. The Contractor shall not duplicate and shall not allow such items to be duplicated. Any such items that become lost, missing or stolen shall be immediately reported to The DEPOT at Santa Ana by the Contractor. The Contractor shall reimburse the City for all direct and indirect costs associated with re-keying any buildings or portions of buildings when City determines that security by City property is in jeopardy as a result of lost, misplaced, stolen or unauthorized duplication of keys or cards issued the Contractor by the City. B. The Contractor shall insure that no offices or interior doors normally locked are ~' left unattended if the exterior doors of the building are not locked. The Contractor shall insure that during nonbusiness hours any office unlocked before cleaning, shall be left in a locked condition when cleaning is completed, and that any exterior door used by the employees is locked upon their departure. The Contractor shall insure that in no instance will employees of the Contractor admit any person or persons into locked buildings or to locked spaces within building azeas. The Contractor shall physically present all keys and access cazds for verification upon request by the City.. When an employee leaves the service of the Contractor, the Contractor shall notify the Downtown Development Division within twenty-four (24) hours. VII. EMPLOYEE CONDUCT A. All Contractor's employees shall wear identical uniforms that clearly designate ~ them as employee of the Contractor at all times while within the facility. B. Contractor's employees shall never bring alcoholic beverages or narcotics into the facility. Persons that are under the influence of alcohol or narcotics shall be denied admittance into the facility. C. In the event of a dispute between Contractor's staff and facility staff regarding work procedures, security measures and so forth, the Downtown Development Division shall have the final decision. VIII, PARKING Contractor employees shall park in marked stalls on The DEPOT property. IX. SUPPLIES A. Contractor shall provide all cleaning appliances, utensils (i.e.; vacuums, mops, janitor carts, floor polishers, ladders, etc.) and all vacuum bags, etc. All nondisposable items will remain on the premises for the duration of this contract. B. The City will provide paper towels, toilet paper, toilet seat covers, hand soap, cleaning chemicals, rags and sponges. The Contractor will fill all dispensers with these City and Contractor-supplied items. C. Contractor will be charged for any damage their employees cause to the dispensers they are responsible for filling. X. SERVICE AREA A. Contractor will provide all prescribed services to approximately thirty-seven thousand (37,000) square feet of space within The DEPOT at Santa Ana. Attachment C lists the tenant spaces within the facility that are covered by this agreement, as well as the rooms within the facility that are not covered by this agreement. ~~ B. All interior glass in open spaces, office walls, corridors, atrium handrail areas, partitions and the interior of all building windows are covered under this contract. This includes both sides of all glass doors and entry doors. Exterior windows and glass of the facility are covered under this contract. C. This contract does cover the cleaning of any areas on the roof above the . courtyard and Suite 100. D. Contractor will determine the square footage of carpet versus other floor types for their bidding purposes. Y ~.~ ATTACIiMENT B SPECIAL CONDITIONS I. GENERAL A. DAYS OF WORK: g Shall mean work to be performed every hour. 2 X D Shall mean work to be performed two times a day at 9:00 a.m. and 2:00 p.m. 4 X D Shall mean work to be performed four times a day at 7:00 a.m., 11:00 a.m., 3:00 p.m. and 6:00 p.m. D Shall mean work to be performed on each day of service at a particular location. SEVEN DAYS means each day in the week. FIVE DAYS means Monday through Friday. TF3REE DAYS means Monday, Wednesday and Friday. TWO DAYS means Tuesday and Friday. ONE DAY means day indicated. (Specific days maybe indicated other than these). The common area of the facility and the first floor tenants are maintained seven days, while the tenants on the rest of the floors are maintained five days a week. yV Shall mean one time during each week. A specific day may be indicated. 2W Shall mean two times during each week; specifically, each Tuesday and Friday. 3W Shall mean three times during each week, specifically, each Monday, Wednesday, and Friday. ` M Shall mean once each month or twelve times each year; the first week of each calendar month unless specifically indicated. 2M Shall mean two times each month, the first and third week of each month. 2Y Shall mean two times each year, every six months; January and July unless changed. A Shall mean once each year as directed. B. HOLIDAYS Holidays shall be those designated by the City of Santa Ana: New Yeaz's Day, Martin Luther King Day, Presidents Day, Memorial Day, Independence Day, Labor Day, Veteran's Day, Thanksgiving Day, day after Thanksgiving, Christmas Eve, and Christmas Day. Holidays falling on weekend days may affect the observance day for, the holiday. C. HOURS OF WORK ALLOWED FOR CONTRACTOR Common area of facility includes all contracted azeas cleaned between 6:00 a.m. and 11:00 p.m., seven (~ nt C w 1 be cleaned five (5) days a week between the first floor (see attac ) . 4:00 p.m. and 11:00 a.m. D. SCHEDULING All work shall be performed in accordance with the custodial schedule, at the convenience of the City, d so as not o conflict with regulaz office hourslolr events. facility shall be schedule E, QUANTITIES All quantities shown on the custodial schedule are approximate and subject to verification by the Contractor. Additional or less custodial azeas maybe added and subtracted at the unit cost quoted. F. INSPECTION A qualified Contractor's representative shall be required to inspect the facility once a week or more often if requested by the City. II. ROUTINE SERVICES PERFORMANCE STANDARDS A. CLEAN AND DISINFECT DRINKING FOUNTAINS AND SINKS Use a spray bottle of germicidal detergent solution, sponge or cloth, small percolator brush, abrasive pad or lotion cleanser to remove all obvious soil, y streaks, smudges, etc., from the including the spouts and drain. After cleaning and disinfection, the entire drinking fountain and/or sink (sink refers to all sinks =, in coffee rooms or lounges) shall be free of streaks, stains, spots, smudges, scale, and other removable soil. Oil is not to be used to polish metal fixtures. B. CLEAN AND DISINFECT WASH BASINS, TOILETS AND URINAI-S - Use a spray bottle, to apply germicidal detergent solution to all surfaces of washbasin, toilets, toilet seat hinges, pipes, urinals, showers and adjacent surfaces. Use a sponge or cloth (except inside toilet bowls and urinals where a bowl mop shall be used) to remove soil from all surfaces of these fixtures and adjacent surfaces. Use lotion cleanser and an abrasive pad to remove soil not removed by the sponge oe of faucetsg, handles,lvalveeseetcSThelspo ges and cloth to dry metal surfa cloths used in cleaning and disinfecting toilets, urinals and other surfaces contaminated with urine or feces shall be a color readily distinguishable from sponges used on other surfaces and fixtures. Floor and door soap scum, mold and mildew will be removed daily and drain screens cleaned of hair and lint. Oil is not to be used to polish metal fixtures. C. CLEAN ENTRANCE MATS Use a wet/dry tank vacuum to remove moisture and a carpet vacuum to remove dry soil from carpeted type entrance mats. Noncarpeted-type entrance mats shall be cleaned by shaking, hosing with water and/or vacuuming. D. CLEAN AND REFII-L FLOOR DRAINS Use a small stiff bri~lPbo~ s lution of geormacidal detergent down t e floorove corrosion and tarms drain to fill the drain trap to prevent the escape of sewer gas. E. COMPLETELY VACUUM CARPET Use a carpet vacuum to remove visible and hidden soil and debris from the carpet surface and from within the carpet pile. Chairs, trash receptacles and other such items shall be tilted or moved where necessary to vacuum. After completely vacuuming, the carpet shall be free of all visible soil and litter and all soil which can be removed from the carpet pile. All areas should be vacuumed with adual-motor vacuum should have a 3500- g system for cleaner air discharged (3 microns). The vacuum RPM chevron brush with pile height adjustment brush wear adjustment, and top loading bag. No single motor, cloth bag vacuums or backpack vacuums will be used. F. DAMP MOP NONCARPETED FLOORS/MACHINE SCRUB STONE FLOORS Use a solution of neutral detergent solution and a mop to remove soil from non- "~ carpeted floors, which cannot be removed by sweeping, or dust mopping. Floors that are coated with floor finish shall be dust mopped prior to damp mopping. `` Trash receptacles and other such small items shall be moved as necessary and returned to their appropriate location. It is not necessary to move all furniture. All accessible areas of the floor shall be damp mopped. The area to be damp mopped shall be outlined with the mop first and then the remainder of the azea shall be mopped. Care shall be taken to prevent splash and mop marks from being visible on furniture legs, doors, etc., "Caution -Wet Floor" signs shall be placed so as to provide sufficient safety measures. After a floor has been damp mopped, it shall have no puddled water and be free of soil, stains, streaks, and swirl marks. A check shall be made for any observable soil that can be removed by a second scrubbing. On rest rooms a germicidal detergent solution should be used instead of a neutral detergent solution. G. DESCALE TOILETS AND URINAI-S Use acid-type bowl cleaner and nylon bowl brush to remove scum, mineral deposits, rust stains, etc., which are common problems of toilet bowls and urinals. g. DISINFECT FLTRNITiJRE. FIXTURES, WALLS, PARTITIONS, (RESTROOMS) Use a sponge or cloth and a germicidal detergent within a spray bottle to damp wipe and disinfect all non-wood hard surfaces of furniture, fixtures, walls, partitions and doors. Use a germicidal detergent approved by the City. I. VACUUM FABRIC FURNITURE SURFACES Use an upright or tank vacuum with dusting attachment and remove all dust, lint, litter, and dry soil, etc., from all fabric surfaces of chairs, workstation partitions, and other fiuniture. 1. DUST HVAC VENTS Use a vacuum cleaner with brush attachments. Clean all HVAC vents and area immediately surrounding them. Take care not to spread dust into the air. g DUST BLINDS AND DRAPERIES Dust blinds and draperies using vacuum cleaner brush attachment. Also wipe off any visible dirt or dust from plastic vertical type blinds, shades or miniblinds. I,. DUST BUILDING SURFACES Use a lightly treated dust cloth, lambs wool dusting tool, upright or tank vacuum with dusting attachments, or combination of these tools to remove all dust, lint, litter, dry soil, etc., from the surface of ledges, window sills, fire extinguishers, counter tops, wall door frames and sills, light switches, pictures, partitions, rails and other types of fixtures and surfaces which are not considered to be furniture surfaces or specialty equipment such as test equipment, computers, typewriters, :, calculators, etc., below nine (9) feet from the floor surface. Dusting shall be accomplished by the removal of soil from the area - not by moving it from one surface to another. This includes the cleaning of the atrium wood ledges too. 1vI. EMPTY TRASH AND ASH RECEPTACLES All wastebaskets, cigarette ash receptacles and other trash containers within the area shall be emptied and returned to their initial location. Boxes, cans, papers, and other containers marked TRASH" (or are obviously trash) shall be removed. All waste from such trash receptacles shall be removed from the area and emptied into a designated trash dumpster or receptacle in such a manner as to prevent the adjacent area from becoming littered by such trash. N. GENERAL CLEANUP Remove litter. Sweep or vacuum soil from floors. Spot clean unsightly soil from building, fixture and surfaces. Spot mop floors to remove liquids and unsightly soil. Empty trash and ash receptacles that may become filled prior to the scheduled routine cleaning. Refill dispensers that may become depleted prior to the next scheduled routing cleaning. Remove carpet stains. O. REARRANGE FURNITURE All furniture moved by the Contractor during the performance of the services shall be returned to its appropriate location. All items such as chairs, trash receptacles, etc., shall be returned to their appropriate location. P. REFILL DISPENSERS Check and refill each toilet paper dispenser, hand soap dispenser, paper towel dispensers, toilet seat cover dispenser, etc. The supplies shall be placed in the dispensers in accordance with the directions of the supply and dispenser manufacturers. Hand soap dispensers and adjacent surfaces shall be wiped to remove spillage. Q. REMOVE CARPET, CHAIR UPHOLSTERY, PANELIWALL FABRIC STAINS 1. Spray the spot with awater-based solvent (pH8.5 to 9.5), and allow ten- " (10) minute dwell time. Agitate soiled area with asoft-bristled nylon brush and extract residue with warm water. 2. If the stain is a coffee spill, use Interface Coffee Breaker or some like product and follow manufacturer's recommended procedures. Do not extract or blot. Simply spray affected area. R. REPLACE TRASH RECEPTACLE LINERS r All obviously soiled or torn trash receptacle liners shall be replaced with a new trash receptacle liner. The liner shall be replaced in such a manner as to present a :, neat uniform appearance. S. WAX VINYL/'I'ELE FLOORS If there are black marks, marks from chair glides, imbedded soil in the finish, remove before re-waxing. One uniform thin coat of approved floor finish will be applied. Aone-tile border next to the walls will not be recoated. After the finish has dried, the appearance will be uniform with no visible stress, swirls, etc. Remove all stripping or detergent solution from the baseboards, door or other nonfloor surfaces and in adjacent spaces. T. SPOT CLEANING BUILDING SURFACES Use a sponge, clean cloth, abrasive pad, spray bottle of detergent solution, glass cleaner, or cream cleanser to remove smudges, fingerprints, marks, streaks, tape, etc., from the surface of ledges, windows, partition glass, window sills, fire extinguishers, counter tops, walls, doors, door frames and sills, pictures, partitions, rails, and other type of fixtures and surfaces, which are not considered to be furniture surfaces or specialty equipment such as test equipment, computers, typewriters, calculators, etc., below nine (9) feet from the floor surface. Care must betaken not to permanently mar the surfaces. U. SPOT CLEAN FURNITURE AND FIXTURES Use a sponge, clean cloth abrasive pad, spray bottle of detergent solution, glass cleaner, or cream cleanser to remove smudges, fingerprints, marks, streaks, tape, etc., from the surfaces of ledges, window sills, fire extinguishers, counter tops, walls, doors, door frames and sills, pictures, partitions, rails, and other types of fixtures and surfaces which are not considered to be furniture surfaces or specialty equipment such as test equipment, computers, typewriters, calculators, etc., below (nine) 9 feet from the floor surface. V. SPOT CLEAN TRASH RECEPTACLES Remove nonpermanent stains and soil from the interior and exterior of trash receptacles. Use a cleaning cloth or sponge and neutral detergent solution or lotion cleanser and a synthetic fiber abrasive pad. W. SPRAY-BUFF/HARD FLOORS Prior to being spray-buffed, the floor surface shall be dust mopped. Asingle-disc floor machine, buffing pad, and a spray bottle with spray buffing solution shall be used to restore a uniform gloss and protective finish to resilient the or terrazzo floors that are finished with a floor finish. The spray buff solution shall be a premixed solution formulated as a companion product to the finish already on the floor. All chairs, trash receptacles, etc., shall be titled or moved where necessary to spray buff underneath. The floor shall be dust mopped after spray buffing. After spray buffing, the entire floor shall have a uniform, glossy appearance, free ~' of scuff marks, heel marks, and other stains, and shall have a uniform coating of floor finish. All spray buff solution shall be removed from baseboards, furniture, .~ trash receptacles, etc. X. WINDOW CLEANING Completely remove dust, cobwebs, smudges, tapes, oil film and other types of soil from all interior and exterior windows and partitions. A solution of glass cleaner, window squeegee tool with rubber blade, clean sponge and clean cloths are to be Remove all stripping or detergent solution from the baseboards, door or other nonfloor surfaces and in adjacent spaces. T. SPOT CLEANING BUILDING SURFACES Use a sponge, clean cloth, abrasive pad, spray bottle of detergent solution, glass cleaner, or cream cleanser to remove smudges, fmgerprints, marks, streaks, tape, etc., from the surface of ledges, windows, partition glass, window sills, fire extinguishers, counter tops, walls, doors, door frames and sills, pictures, partitions, rails, and other type of fixtures and surfaces, which are not considered to be furniture surfaces or specialty equipment such as test equipment, computers, typewriters, calculators, etc., below nine (9) feet from the floor surface. Care must betaken not to permanently maz the surfaces. U. SPOT CLEAN FURNITURE AND FIXTURES Use a sponge, clean cloth abrasive pad, spray bottle of detergent solution, glass cleaner, or cream cleanser to remove smudges, fingerprints, marks, streaks, tape, etc., from the surfaces of ledges, window sills, fire extinguishers, counter tops, walls, doors, door frames and sills, pictures, partitions, rails, and other types of fixtures and surfaces which are not considered to be furniture surfaces or specialty equipment such as test equipment, computers, typewriters, calculators, etc., below (nine) 9 feet from the floor surface. V. SPOT CLEAN TRASH RECEPTACLES Remove nonpermanent stains and soil from the interior and exterior of trash receptacles. Use a cleaning cloth or sponge and neutral detergent solution or lotion cleanser and a synthetic fiber abrasive pad. W. SPRAY-BUFF/HARD FLOORS Prior to being spray-buffed, the floor surface shall be dust mopped. Asingle-disc floor machine, buffing pad, and a spray bottle with spray buffing solution shall be used to restore a uniform gloss and protective finish to resilient the or terrazzo floors that aze finished with a floor finish. The spray buff solution shall be a premixed solution formulated as a companion product to the finish already on the floor. All chairs, trash receptacles, etc., shall be titled or moved where necessary to spray buff underneath. The floor shall be dust mopped after spray buffing. After spray buffing, the entire floor shall have a uniform, glossy appearance, free ~` of scuff marks, heel marks, and other stains, and shall have a uniform coating of floor finish. All spray buff solution shall be removed from baseboards, furniture, j' trash receptacles, etc. X. WINDOW CLEANING Completely remove dust, cobwebs, smudges, tapes, oil film and other types of soil from all interior and exterior windows and partitions. A solution of glass cleaner, window squeegee tool with rubber blade, clean sponge and clean cloths aze to be . ~ ~ ~ used. Remove drip and splash marks from all adjacent surfaces._Glass in open space and office partitions are included in this project. Y. SWEEP OUTSIDE PATIO. BALCONIES AND BUII.,DING ENTRYWAYS Clean cobwebs from overhead surfaces and lights affixed to the building entryway areas. This includes cleaning the exterior of doors, door thresholds and hardware. Sweep exterior patios. Z. CLEAN ENTRANCE GLASS Clean both sides of all building entry door glass and entry doors for a uniform appearance free of all smudges, fingerprints, stains, streaks, lint, etc. Remove all paper and tape surfaces. AA. MACHINE SCRUB GLAZED TILE AND STONE FLOORS Apply the approved cleaning solution compatible with type of surface, and allow it to stand before scrubbing the surface with a floor buffer equipped with a scrubbing pad. Deep cleaning is to be performed in a manner to remove heavy stains, .mildew and mineral deposits from the surface. After scrubbing, the surface will be rinsed thoroughly to remove all remaining cleaning solution. After cleaning, the floor and grout will have a uniform appearance free from film, mineral deposits, corrosion stains, etc. Areas not accessible with the buffer will be manually scrubbed with an abrasive pad. Apply sealer to the areas after machine scrubbing, except in shower areas. BB. EMI'TY TRASH 1N OUTSIDE PATIOS, BALCONIES, ENTRY DOOR AREAS Empty trash receptacles in patio and balcony areas. Clean receptacle as needed each time. This includes receptacles that may be placed outside any entry doors. CC. BREAK DOWN CARDBOARD BOXES Cardboard cartons are to be broken down flat and put into the proper trash container. DD. SPOT CLEAN CEILINGS Remove toilet paper wads, cobwebs, dust buildup and other debris from the ceiling. '~ EE DUST WALLS AND CEILINGS Use a lightly treated dust cloth, lambs wool dusting tool, upright or tank vacuums with dusting attachment, or combination of these tools to remove all dirt, lint, litter, dry soil, etc., from wall and ceiling. 1 FF. SAFETY AND PRECAUTIONARY MEASURES . Contractor shall secure work azea and equipment to prevent passage by the general public and City staff, and shall denote it as such. Work area and equipment shall stay under that condition until work is complete, equipment is vacated, and passage is safe by the general public and City employees. The proper quantity and type of safety signs, such as "caution, wet floor" will be placed by the Contractor's employees every time conditions exists that warrant such signs. Signs will be provided by the Contractor. Signs are to be picked up and stored in the proper janitor room once the condition no longer exists to warrant such signs. GG. DUST WALLS AND CEILINGS Use a lightly treated dust cloth, lambs wool dusting tool, upright or tank vacuums with dusting attachment, or combination of these tools to remove all dirt, lint, litter, dry soil, etc., from wall and ceiling. HH. HIGH DUSTING ' Remove dust, cobwebs, oily film, etc., from all fixtures and surfaces above ten es, (10) feet from the top of the floor. This includes lights, grills, light fixtures, p p sprinkler system, cables; ledges, walls, ceilings, vents, etc. High dusting shall be accomplished by using treated dust cloths, lambs wool dusting tools, damp sponges, and a tank vacuum with dusting and vacuuming attachments. II. CLEANING WOOD FURNITURE Clean all woodfurniture~ ~Caze show d~be taken no t o scrat h~ orlmar wood cleaner, such as Mazgu surfaces. JJ. GENERAL INFORMATION 1. There aze approximately fifty (50) roll-up shades, vertical blinds and miniblinds in The DEPOT 2. Trashcan liners will be provided by the City. 3. Office/work station azeas mostly contain 10" w x 10" d x 15" h trashcans. ~` 4. The lobby has large size trashcans/liners. ' 5. Exterior grounds contain large size trash-cans /liners KK. TENANT OFFICES (7 days a week except Suites 107,108, 200, 220 & 300) SSE # TENANT NAME SQUARE FOOTAGE 100 Not included in bid 101 Amtrak 2,135 102 Cafe Express 1,100 103 State of California - EDD 1,545 104 K. Lee Gift Shop 50 105 Greyhound Buslines 1,180 106 Transporter Intercalifornias 313 107 SACAC 100 108 Property Management Office 100 109 Tres Estrellas De Oro 75 200 Santa Ana WORK Center 4,769 220 Santa Ana WORK Center 7,353 300 County of Orange GAIN 6,000 ~., ' ATTACTIMENT D ' ROUTINE SERVICES, TASKS AND FREQUENCIES All areas are to be cleaned five (5) days a week, excluding holidays. I. COMMON AREAS Lobby waiting areas, fourth and fifth floor conference rooms, rotunda, stairs and parking lots to be cleaned seven (7) days a week, including holidays. ' Fre uenc Routine Service Tasks 4 X D 1. Empty trash and ash receptacles. 4 X D 2. Replace obviously soiled/torn trash receptacle liners. 4 X D 3. Spot clean trash, ash receptacles & fixtures. 2 X D 4. Clean and disinfect drinking fountains. D 5. Rearrange furniture. . 4 X D 6. General cleanup. D ~, Damp mop noncarpeted floors. 4 X D 8. Clean entranceways. 2 X D 9. Completely vacuum carpet. D 10. Spot clean furniture & fixtures. D 11. Spot clean building surfaces. ' D ~- 12. Dust building surfaces. D 13. Dust furniture surfaces: . II. TENANT SPACE Fre uenc Routine Service Tasks p 1 _ Empty trash and ash receptacles, including entry areas. D 2. Replace obviously soiled/torn trash receptacle liners. ~., D 3. Spot clean trash and ash receptacles. D 4. Clean and disinfect drinking fountains. D 5. Rearrange furniture. D 6. General cleanup. D 7. Damp mop or machine scrub non-carpeted floors. 'D 8. Clean entrance mats. D 9. Completely vacuum carpet. D 10. Break down cardboard cartons. D 11. Spot clean furniture and fixtures. D 12. Spot clean building surfaces. D 13. Dust building surfaces. D 14. Dust furniture surfaces. D 15. Spray buff hard floors. D 16. Wax hard floors as needed. M 17. Cleaning interior room windows and workstation partitions. M 18. Dust HVAC vents. M 19. Dust window blinds. D 20. Clean and disinfect wash basins. D 21. Clean all entry and interior glass doors (both sides) M 22. Clean all exterior windows. M 23. Dust walls and ceilings. M 24. High dusting. W 25. Vacuum or brush chair upholstery. III. OUTSIDE PATIOS & LUNCHROOM Frequency Routine Service Tasks ' D 1. Empty trash and ash receptacles, including outside patio areas. D 2. Replace obviously soiled/torn trash receptacle liners. D 3. Spot clean trash receptacles. D 4. Rearrange furniture. D 5. General cleanup. D 6. Damp mop or machine scrub non-carpeted floors. ~> D 7. Clean entrance mats. D 8. Completely vacuum carpets. D 9. Break down cardboard boxes. >•.:. D 10. Spot clean furniture surfaces. D 11. Spot clean building surfaces. D 12. Dust furniture surfaces. D 13. Spray buff hard or machine scrub floors. wax as needed. D 14. Remove carpet stains. D 15. Clean and straighten tables, chairs and table-top accessories. M 16. Clean windows. M 17. Dust HVAC vents. D 18. Clean and disinfect washbasins. D 19. Clean entrance glass (all glass doors). D 20. Clean inside of lunchroom W 21. Sweep outside patios. D 22. Empty trash receptacles in outside patio areas. M 23. Wax vinyl floors. M 24. Dust walls and ceilings. M 25. High dusting. D 26. Wipe chairs, tabletops & legs, & benches clean. N. REST ROOMS-ALL FLOORS Frequency Routine Service Tasks H 1. Empty trash receptacles.. H 2. Replace obviously soiled/torn trash receptacles/liners. H 3. Spot clean trash receptacles. H 4. General cleanup. H 5. Damp mop or machine scrub non-carpeted floors. H 6. Completely vacuum carpet. ' H 7. Spot clean furniture and fixtures. '~ H 8. Spot clean building surfaces. 2W 9. Dust building surfaces. 2W 10. Dust furniture surfaces. W 11. Spray buff hard floors, wax as needed. D 12. Remove carpet stains. M 13. Dust HVAC vents. H 14. Refill dispensers. M 15. Machine scrub glazed the floors. W 16. Clean and refill floor drains. W 17. De-scale toilets and urinals. W 18. Disinfect furniture, fixtures, walls, partitions, doors, etc. H 19. Clean and disinfect washbasins, toilets, urinals. Remove soap scum. H 20. Clean mirrors. M 21. Dust walls and ceilings. M 22. High dusting. W 23. Replace deodorant cartridge in automatic spray dispenser D 24. Spray buff hazd floors. 3M •25. Re-wax hard floors as needed. M 26. Dust HVAC vents 4 X D 27. Clean entrance glass (all glass doors). W 28. Clean all glass panes, interior and exterior. M • 29. Dust walls and ceilings. M 30. High dusting. IV. OUTDOOR PARKING AND DRIVEWAY AREAS Frequency Routine Service Tasks 2 X D 1. Empty trash and ash receptacles. 2 X D 2. Replace obviously soiled/torn trash receptacle liners. 2 X D 3. Spot clean trash and ash receptacles. 2 X D 4. General cleanup. ~` 2 X D 5. Sweep/pick up any trash or cigarette butts '~ 2 X D 6. Break down any cazdboazd boxes. D 7. Pick up debris from driveway and parking surfaces. ATTACHMENT E EXTRA CLEANING PERFORMANCE STANDARDS I. CARPET CLEANING, EXTRACTION METHOD Spot clean, vacuum, operate the extraction equipment, and revacuum all carpet in the specified area. All vacuuming, both before and after~cleaning shall be repeated until there is no longer evidence of dry soil or cleaner residue in the carpet pile as determined by examining the filter bag. All stained areas shall be treated with spot cleaning solution, following the directions of the manufacturer. Spot cleaning shall be continued until as much of the stain as possible has been removed. Areas, such as corners, which aze inaccessible to the equipment, shall be cleaned with manual scrubbing devices. After cleaning and allowing sufficient drying time, vacuum the carpet following a pattern which will give the carpet pile a uniform appearance. A. HOT WATER EXTRACTION Hot water extraction provides rapid soil emulsification since most of the cleaners used for extraction are low foaming and non-corrosive. They penetrate into the carpeting and loosen the soil for easy removal while extracting. The pH of the detergent used should never exceed 10.5. 1. Extractor Specifications: Use aself-contained hot water extractor with a minimum of one hundred (100) psi water pressure through the injection nozzles, areel-type soft bristled agitation brush and a water lift of one hundred thirty (130) inches. 2.. Equipment performance chazacteristics are critical to ensure effective and '~ complete extraction. B. CARPET CLEANING CHEMICALS Only approved carpet-cleaning chemicals will be used. Be sure that the chemical manufacturer's recommendations and safety procedures are followed. Do not exceed the recommended dilution ratios for any cleaning product. Chemicals used should conform to all regulatory guidelines. °; 1. Spray Spotter (pH8.5 to 9.5) ~, Spray the area to be cleaned. Allow the spray eight (8) to ten (10) minutes dwell time. Extract the sprayed area with hot water only. Note: do not spray too large an azea. If the spray is allowed to dry prior to extraction, it will not be effective. ., 2. Detergent (pH not to exceed 10.5) Dilute the detergent to half (1/2) the chemical manufacturer's specified ratio per gallon of hot water, extract the carpet. If there are any large stains, it is advisable to spray them with the spray prior to extracting. H. NONSPECIFIC TASKS Perform miscellaneous activities as directed by the Property Manager. The hourly price shall include the cost of any tool, item of equipment, chemical or supply if such type of item is used in performing routine services as defined in the Specifications. Should any tool,. item of equipment, chemical or supply not normally used in performing routine services be required as directed by the City, such term shall be deemed to be not included in this bid price and shall be reimbursed to the Contractor. III. STRIP AND REFINISH FLOORS All unfixed fiunishings such as tables, chairs, desks, trash receptacles, storage containers shall be removed prior to stripping unless exempted by the City. A single disc floor machine, stripping pad, putty knife, abrasive pad, mop, mop bucket and wringer, floor finish remover'and rust remover shall be used to remove all removable marks, heel marks, scuff marks, rust stains, gum and other types of stains and soil. Manual scrubbing devices shall be used in areas inaccessible to the floor machine. IV. WASH FLUORESCENT LIGHT FIXTURES Remove lenses, clean both sides with damp pad and replace lenses into fixture. V. HIGH DUSTING Remove dust, cobwebs, oily film, etc., from all fixtures and surfaces above ten (10) feet from the top of the floor. This includes lights, grills, light fixtures, pipes, sprinkler system, cables, ledges, walls, ceilings, vents, etc. High dusting shall be accomplished by using treated dust cloths, lambs wool dusting tools, damp sponges, and a tank vacuum with dusting and vacuuming attachments. -.~ Rpr 03 09 11:44a T11ag1 p.l _ACORD CERTIFICAi'E OF LIABILITY INSURANCE sil~i2o oY' PRODUCER (866) 544-8273 FAX: (866) 594-3486 THIS CERTIFICATE 15 ISSUED AS A MATTER OF INFORMATION ONLY AND CONFERS NO RIGHTS UPON THE CERTIFICATE Elizabeth Souther Insurance Group HOLDER. TH13 CERTIFICATE DOES NOT AMEND, EXTEND OR Rd ALTER THE COVERAGE AFFORDED BY THE POLICIES BELOW. 29395 Agoura Suite #202 A ours Hills CA 91301 INSURERS AFFORDING COVERAGE NAIC # INSURED PaCit'ic Building Cars Ina, PBC Janico INSURERA First Mercu insurance 10657 PBC Solution one InC, $BC A&D Bllllding Inc NSURERB:Hartford CaBUalt 29'424 , Maintenance DSA A&D Hldg Maint INSURERCAmerican Alternative Ins 19720 3080-8 Airway Avenue INSURER D' Costa Mesa CA 92626 INSURER E. THE POLICIES OF INSURANCE LISTED BELOW HAVE BEEN ISSUED TO THE IN5URE0 NAMED ABOVE FOR THE POLICY PERIOD INDICATED. NOTWITHSTANDING AN TERM OR CONDITION OF ANY CONTRACT OR OTHER DOCUME7dT WITH RESPECT TO WHICH THIS CERTIFICATE MAYBE ISSUED OR MAY PERTAIN, REQUIREMENT , THE INSURANCE AFFORDED BY THE pOUCIES DESCRIBED HEREIN IS SUBJECT TO ALL THE TERMS, EXCLUSIONS ANO CONDITIONS OF SUCH POLICIES. I A NR D I INSR D' TYPE OF INSURANCE POLICY NUNA3ER POLICYEFFEGTIVE DATE MM/DDfYY POL{CYEJCPUU>,TION GATE MMI~D/YY LIMtTS GENERAL LtAB1DTY EACH CC RENCE S 1, OOO, O00 X COMMERCIAL GENERAL UABIUTY P AGE TO REN~~ED~ 3 $Q r 000 A X GLAIMSMApE a occuR SfMi016035-2 3/17/2009 3/17/2010 MEDEXP An one ort 3 5, 000 X firrors 6 Omissions PERSONALdAOYINJURY S 1,000,000 X {/iC8ri0U8 Crim ACt8 NERALA RC=A S '?.DOD. OOD GEN'LAGGREGATELIMITAPPLIESPER' PROD TS-COMP/OP i 2,000+000 X POLICY JROT LOC AU TOMOBILE LIABILITY COMBINED SINGLE LIMIT 3 1 , OOO, 000 X ANY AUiO iEe acadeniJ B ALL ONMEDAUTOS adOENIE1966 3/25/2009 3/25/2010 BODILY INJURY S SCHEDUL60AUTOS (Per peraonj X HIRED AUTOS OODILY INJURY s X OWNEDAUTO5 ~ i` jv i (Par accgoru) X NON- 51,000 Ded Comp c ~O ~.7 ~ PROPERTY DAMAGE ~ Qv ~ (Par trCCldentl X $2 000 Oad COIL GARAGE LIABILITY AUT ONLY-EA •~CCIDENT S ANY AUTO d SLIt "She y ~ ONLYw A G : EXCESSIUMBRELLA LIABILITY t C~Lty H RR a S S, 000, 000 X OCCUR ~ CLAIMS MADE A$~t ap Afl GATE 3 s C DEOUCiIBLE 82A2UH000082600 10/1/2000 10/1/2009 S X RETENTION IO 000 3 YJ(i STATU• 0 - WORKERS COMPENSATpN AND EMPLOYERS' LIABILITY VE E.L EACH ACCIDENT S ANY PROPRIETORJPARTNERIEXECUTI OFFICER/MEUBER EXCLUOEDT E L. OI EA - EA EMPLOYE 1 {I yam, desaibe under VI IONS Detaw E L. DlSE~SE - POLI Y LIMIT 3 g oTNEa Business personal 44WNIE1791 3/25/2009 3/25/2010 Limit $930,000 Property DedaatiLla S1, 000 DESCRIPTION OF OPERATIONA+LOCATIONSNEHiCLESIE7(CLUStON3 ADDED BY ENpORSEMENTISPECtAI PRDVISIONS xE: Job 10080 The Depot of Santa Alva The City of Santa Ana (20 Civio Center PlaeB, Santa Ana, CA 92701), its officers, employees, agents and represantativea are named as Additional In=ured, but only as respects General Liability arising out of the operations Of the Named insured per Porm CG 20 10 07 04 attached. CFullerton@santa-ana.o::g The City of Santa Ana Tho Depot of Santa Ana Attn: Carolyn Phllerton 1000 E. Santa Ana Blvd. #108 Santa Ana, CA 92701 ACORO 15 (2001!08) Iacn~a,..,~e...o_ SHOULD ANY OF TN6 ABOVE OESC188ED POLICIES BE CANCELLED BEFORE THE E%PIRATION DATE THEREOF, THE ISSUING INSURER WILL a(IXT~1I~I~A~C~C MAIL SO DAYS WRITTEN NOnCE TO THE CERTIFICATE HOLDER NAMED ro THE LEFT, ~~ AUTHORIiED REPRESENTATNE ~ t Bruce MonteithlJEANIE i ra ACORD CORPOFiATiON 1988 Onnn ~ M ~ I I: Rpr 03 09 11:44a T1'a~l p,2 IMP~R7ANT If the certificate holder is an ADDITIONAL INSURED, the policy(ies) must be endorsed. A statement on this certificate does not confer rights to the certificate holder in lieu of such endorsement(s). If SUBROGASION IS WAIVED, subject to the terms and conditions of the policy, certain policies may require an endorsement A statement on this certificate does not confer rights to the certificate holder in lieu of such endorsement(s). DISCLAIMER The Certificate of insurance on the reverse side of this form does not constitute a contract between the issuing insurer(s), authorized representative or producer, and the certificate holder, not sees it affirmatively or negdtively amend, extend or alter the coverage afforded by the poticles listed thereon. i , ACORD 25 {ZOl)'1/06) pipe z of 2 SNS025 ~oaosl oao Hpr 03 09 11:45a Tilagl p.3 THIS ENDORSEMENT CHANGES THE POLICY. PLEASE READ IT CARET=LILLY. BLANKET PRIMARY ENDORSEMENT This endorsement modifies insurance provided under the following: COMMERCIAL GENERAL LIABILITY COVERAGE PAR7 It is hereby agreed that subJect to all the temts and conditions of the Insurance including, but not I~mited to, the foregoing limitations and exclusions, that such insurance as is afforded by this policy fnr the benefiE of an additional insured shall be primary insurances as respects to any claim, loss or limitation arising direcNy from the Named lnsured's operation and any other [nsurance maintained by the additional Insured shall be excess and non- conVibutorywith the insurance provided hereunder. It is the Intent of this endorsement to exclude elf claims, demands or suits arising out of any "bodNy Injury" or "property damage" to which this insurance does not apply. 'There shall, therefore, be no duty or obligation on our part under this insuranw to defend, respond to, investlga#e, or indemnify anyone for any such claims, demands or suits. Nothing herein contained shall be held to waive, vary, alter or extend arty of the terms, limitations and conditions of the policy other than as above stated. CVX-GL-0915(3/99) Rpr 03 09 11:45a T1~=~1 PpLIGi't~ltNiei=f~; COMMEt3CiAl. GENEfiAL 1-[aBfI.ITY FNlM1016035-2 co zo ~o o~ oa THIS ENOORS!~MiFNT CHANt~~3'CHE pbLICY. FLEASE READ i'i" CARL=~ULL`t. ADD~TiONAL 1NSUREa -OWNERS, LESSEES OR GONTRAGTORS -' S NI~ATiOND pERSO~ OR ORGA ! j Thte endorsement madliies Insurance provldad under fhe fnllowirtg: CUMIihLRt;IAL Gf;N1=t3AL tJABiLITI(GOVi=FtAGf=PART scHl±nuLe A. Seattan ll - Wha Is An insured !s amended to lnciuda as an additianaf Insured the parson{e) or organlzatlott(s) Shawn in the Schedule, but only with respect to llablllty for "bodily Injurya', "property damage" or "personal and advettlsfng Injury caused, in whole or In part, by: '1. Your eels ar omissions; or 2. The acts or amisstona of those scttng on your behalf; in the perfannanoe of your ongoing aperallons far the addHlansl k~suted(s) at the location(s) desig- nated above. B, With respsat to the Insurance afforded to these addttlonal Insureds, the following addtttonat eXClu• stone apply. This Insurance dose not apply to „badny lnjur~' or "praperti(damgge" occurring after: 4, AU work, Inciuding mat®riais, pads or equip- ment furnished kt ccnnactlon with such work, nn the project (other than senAce, maintenance Ar repalrb) to be performed by or an behair of the addltlonal Irtsured(s) at the location of the covered operations has been completed; or 2. That partton of "your work° out of wttlch the Injury ar damage eases has bean pet to its in- tsnded uss by any person or vrganizatlon other than another contractor or subcontractor an; gaged In pariomning aparetlons for a prindpal as a part of the same project. p.4 Cta 2010 O7 04 t41~0 Praperiles, Inc., 2004' ~ Page 1 of 1 Jan 05 09 10:41a T agl p.l ~•~ ~~ ACpRD„ CERTIFICATE OF LIABILITY IN URANCE DATE(MM!°°/YYYY' PROpUCER 02~1512OU8 USI NORTHEAST THIS CERTIFICATE IS ISSUED AS A MATTER OF INFORMAT~lON 555 PLEASANNILLE RD. STE, 201 N, ONLY AND CONFERS NO RIGHTS UPON THE CCftTIFICATE $RIARCLIFF MANOR, NY 10510 AOT DR TTHEHCOVERAGE AFFORDED B~TTHEEPOLIC ESE RFLOW. INSURERS AFFORDING COVERAGE NAIC# INSURED 4440 - CA ~ INSURER A: TWIN CITY FIRE INSURANCE COMPAN STRATEGIC OUTSOURCING, INC INSURER B: UClF PACIFIC BUILDING CARE, INC. INSURER C: PO BOX 241448 CHARLOTTE, NC 28224 INSURER D: INSURER E' COVERAGES THE POLICIES OF INSURANCE LISTED BELOW HAVE BEEN ISSUED TO THE INSURED NAMED ABOVE FOR THE POLICY PEF.IOD INpICATED. NOTWITHSTANDING ANl' REQUIREMCNT, TERM OR CONDITION OF ANY CONTRACT OR OTHER DOCUMENT WITH RESPECT TO WHICH THIS CERTIFICATE MAY BE fSSUED OR MAY PERTAIN, THE INSURANCE AFFORDED BY THE POLICIES DESCRIBED HEREIN IS SUBJECT TO ALL THE TERMS, EXCLUSIONS AND CONDITIONS OF SUCH POLICIES. AGGREGATE LIMITS SHOWN MAY NAVE BEEN REDUCED BY PAID CLAIMS. NSR ADD' T INSD TYPE OF INSURANCE , POLICY NUMBER PDALICY EF n CTNE POLICY eX o TON LIMITS GENERAL LIABILITY COMAIERCIALGENERALUA8ILITY EACHGGOEECTCURRENCE 5 PR~MISE5~ a occur 9n S CLAIMS MADE nOCCUR GEN'L.4GGREGATE LIMIT APPLIES PER: POLICY jECOT n LOC AUTOMOBILE LIABILITY ANY AUTO ALL OWNED AUTO$ SGHEDIJLED AUTOS HIRED AUTOS NUN-ONMEO AUTOS MED EXP (Any one person) g PERSONAL 8 AbV INJURY S GENERALAGGREGATE S PRODUCTS • COhAPiOP AGG S COMeINEO SINGLE LIMIT (Ea Accident) S UOOILYINJURY (Per person) S BODILY INJURY (Peracadenl) S 14339 IAGE LIABILITY ANY.4UT0 EXCESSfUMBRELLA LIABILITY OCCUR ~ CLAIMS MADE f I DEDUCTIBLE (~^-~RETENTION S WORKERS COMPENSATION AND A EMPLOYERS' LIABILITY 16WBRJ8484.I ANY PROPRIETORfPARTNERlEXECUTIVE OFFICERIMEMBER EXCLU DEO? If yes, desaibo under SPECIAL PROVISIONS below orNER PROPERTY DAMAGE Peraccitlenl) 3 AUTO ONLY-EA ACCIDENT S OTHER THAN EA ACC 8 AUTO ONLY: AGG g ,•~~. ~ EACH OCCURRENCE 3 AGGREGATE g S S 5 0301 /2008 0301 X2009 TORY... .S E`R~ E.L. EACH ACCIDENT S 1 E.L. DISEASE • EA EMPLOYEE 5 1 _ E.L. DISEASE -POLICY LIMIT S 1 DESCRIPTION OF OPERATIONSILOCATIONSNEHICLES/EXCLUSIONS ADDED BY ENDORSEMENT/SPECIAL PROVISIONS LIMITED TO EMPLOYEES LEASED TO PACIFIC BUILDING CARE, INC. BY STRATEGIC OUTSOURCING, INC, JOB: THE CITY OF SANTA ANA, 20 CfVIC CENTER PLAZA„ SANTA ANA, CA 92701 SHOULD ANY OF THE A30VE DESCRIBED POLICIES BE CANCELLED BEFORE THE EXPIRATION THE DEPOT AT SANTA ANA bATE THEREOF, TH6ISSUlNG INSURER WILL ENDEAVQR TO MAIL 3O p 1000 EAST SANTA ANA BLVD AYS wRIrrEN NOTfCE TO THE CERTIFICATE HOLDER NAMED TO THE LEFT, BUT FAILURE TO DO 50 SHALL SANTA ANA, CA 92701 IMPOSC NO OBLIGATION OR LIABILRY OF ANY KIND UPON THE INSURER, ITS AGENTS OR REf'RESENTATITIVE9~ AUTHORI2EQ REPRESENTATNE ACORD 25 (2001108) ~~ ~ ©ACORD CORPORATION 1988 flpr 03 09 1 1: 45a T 1'- d l p.5 DATE ;MM/DD/YYl'Y) ql~, CERTIFICATE OF LIABILITY INSURANCE ozr~lrzoos THIS CERTIFICATE IS ISSUED AS A MATTER OF INFORMATION PRODUCER USt NORTHEAST ONLY AND CONFERS NO RIGHTS UP JN THE CERTIFICATE 555 PLEASANTVILLE RD. STE. 201 N. q~ ERR HE COVERAGE AFFORDED EY THEEPOLICIES BELOW. SRIARCLIFF MANOR, NY 10510. NA1C# INSURERS AFFORDING COVERAGE INSURER A: TWIN CITY FIRE WSURANCE COMPAN INSURED 4440 - CA INSURER B: STRATEGIC OUTSOURCING, INC INSURER C: L/C/F PACIFIC BUILDING CARE, INC. INSURER D: PO BOX 241448 CHARLOTTE, NC 28224 INSURER E: COVERAGES ANY REQUIREMENT TERM Oft CONDITION OF ANY CONTRACT OR OTHER DOCUMEENT WITH RESPECTOTO WH CHLTHIS CERTD ICPTE MAY e~ISSUED OR DING -MAY PERTAIN, THE INSURANCE AFFORDED BY THE POLICIES DESCRIBED FIEREIN 1S SUBJECT TO ALL THE TERMS, EXCLUSIONS AND CONDITIONS OF SUCH POLICIES. AGGREGATE LIMITS SHOWN MAY HAVE SEEN REDUCED BY PAID C PO CY EFFEC7ryE POLICY RAT N LIMITS INSR ADD' TYPE OF INSURANCE POLICY NUMBER DATE MMIDDIYY DAT ~~D EpCH OCCURRENCE $ ' LTR 1NSD GENERAL LIABILITY DAMA E SjOItENTED $ p MI E + occ rrance COMMERCIAL GENERAL LIABILITY MED EXF (An ~ one person) S CLAIMS MADE OCCUR PERSONAL R ADV INJURY S 'i GENERAL AGGREGATE S ~. __ PRODUCTS • COMPlOP AGG $ GENL AGGREGATE LIMIT APPLIES PER: POLICY PROT- LOC AUTOMOBILE LIABILITY ANY AUTO ALL OWNED AUTOS SCHEDULEOAUTOS HIRED AUTOS NON-OWNED AUTOS ,, * ~[ Y} ~~ ~ ~ 14339 - GARAGE LIABILITY ANY AUTO % ~ J7 p_ Ufa -- Stttt ~ EXCESSIUMBRELLALIABILITY L,D A[tOIII City OCCUR ~ CLAIMS MADE Asai;tan DEDUCTIBLE RETENr10N S WORKERS COMPENSATION AND /`t EMPLOYERS' LIABILITY 16W8RJ80841 OFFICER/MEMBERIEXCLUDED?EGUTNE It yes, describe under SPECIAL PROVISIONS below OTHER COMBINED SINGLE LIMIT ~ $ (Ee Accidantj BODILY INJL'~3Y S (Per person) BODILY INJLRY S (Per accltlenl PROPERTY'->AMAGE $ Per aocidentl AUTO ONLY - EA AGCIllENT 3 OTHER TFIP ~`1 EA ACC $ AUTO ONLY: AGG S EACH OCCVRRENCE S AGGREGATE - $ S s $ Q3rolrzoas 03/0112010 E.L. EACH ACCIDENT S E.L- OISEASE - EA EMPLOYEE S E.L. DISEASE -POLICY LIMIT S :SCRIPTION of OPERATIONSlLOCATIONSNEHICLESlEJCCLUSIONS ADDED BY ENDORSEMENTISPECIAL PROVISIONS LIMITED TO EMPLOYEES LEASED TO PACIFIC BUILDING CARE, INC. BY STRATEGIC oUTSOURCINC, 1NC. JOB: THE CITY OF SANTA ANA, 20 CIVIC CENTER PLAZA„ SANTA ANA, CA 92701 1,000 ~~ CERTIFICATE HOLDER CANCELLATION SHOULD ANY OF THE ABOVE DESCRIBED POLICIES BE CANCELLED BEFORE THE EXPIRATION THE DEPOT AT SANTA ANA DATE THEREOF, THE ISSUING INSURER WILL END tAVOR TO MAIL 3O DAYS WRST7EN 1000 EAST SANTA ANA BLVD NOTICE TO THE CERTiF1CATE HOLDER NAMED TG THE LEFT, BUT FAILURE TO DO 50 SHALL SANTA ANA, CA 92701 IMPOSE NO OBLIGATION OR LIABILITY OF ANY KIND UPON THE INSURER, ITS AGENTS OR REPRESENTATITIVES. AUTHORIZED REPRESENTATIVE e~,,JJyr_~'~tir_.~_-_- ©ACORD CORPORATION 1966 ACORD 25 (2001108) `~ 'f"'i r ~,.s Lin 1'liDi/ :.1 9,1 li-~Sl~