HomeMy WebLinkAboutTALLER SAN JOSE (2) - 2009 , city of Santa Ana
Clerk of the Council
AGREEMENT TERMINATION
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Contract No.
AGREEMENT UNDER THE WORKFORCE INVESTMENT ACT
A-2009-074
THIS AGREEMENT, made and entered into this I" day of July 2009 by and between
the City of Santa Ana, a charter city and municipal corporation duly organized and existing under the
Constitution and laws of the State of California ("CITY") and Taller San Jose ("CONTRACTOR").
W-I-T-N-E-S-S-E-T-H
Recitals:
A. CITY has been designated a Local Workforce Investment Area (LWIA) under
the Workforce Investment Act of 1998, Public Law 105-220 ("the Act").
B. The State of California has created the LWIA to administer the Act programs
operated by the State of California pursuant to the Act.
C. As a LWIA, CITY is entitled to receive federal funds to establish programs to
prepare economically disadvantaged youths for entry into the labor market and to provide basic skills
development to those individuals who are economically disadvantaged or otherwise face serious
barriers to succeeding in life. One goal of California's Workforce Investment System is to provide
youth with the opportunities to achieve career goals that will allow them to successfully compete in the
labor market and prepare them for higher education.
D. CONTRACTOR is experienced in operating education, occupational
development and employment programs for economically disadvantaged youths for entry into the labor
market ("said program").
E. CONTRACTOR is willing to operate said program pursuant to the Act and
California law.
WHEREFORE, for and in consideration of the respective and mutual covenants and
promises hereinafter contained and made, and subject to all the terms and conditions hereof, the parties
hereto do hereby agree as follows:
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I.
CONTRACTOR'S OBLIGATIONS
A. CONTRACTOR agrees to provide the following services pursuant to said
program, as more specifically set forth in CONTRACTOR'S program narrative contained in "Exhibit
A" and in the Statement of Work (Exhibit B), attached hereto and by this reference incorporated
herein:
CONTRACTOR'S failure to provide said services may be grounds for CITY to readjust
the level of payment to CONTRACTOR otherwise provided for hereinafter.
B. CONTRACTOR agrees to provide benefits to individuals who participate in the
activities and services funded by this Agreement ("participants") in accordance with the standards and
requirements set forth in Workforce Investment Act of 1998, Public Law 105-220.
C. CONTRACTOR agrees to perform the services set forth herein in a professional,
timely and diligent manner.
D. CONTRACTOR shall provide wages and benefits to individuals who participate
in the activities and services funded by this Agreement ("participants") in accordance with the
standards and requirements of the Act, including Section 181 of the Act.
E. CONTRACTOR shall adhere to the Labor Standards described in the Act
including Section 181 of the Act.
F. CONTRACTOR agrees to comply with the "Complaint Handling Procedures under
the WIA", attached hereto as "Exhibit C" and incorporated herein as though fully set forth in 20 CFR
§667.200, Subpart F. CONTRACTOR shall advise participants of their rights to file complaints under
the Act and the procedures for resolution of any complaints. CITY's procedures for handling
complaints alleging a violation of the Act, regulations, grants, or other agreements under the Act shall
be followed and any decision of CITY, the State or the federal government relating to the complaint
shall be binding and followed by CONTRACTOR. CONTRACTORS who are employers shall operate
a grievance system that incorporates CITY's procedures for resolution of complaints relating to the
terms and conditions of employment; these procedures shall be approved in writing by CITY.
G. As a condition of this award of financial assistance under the Act to
CONTRACTOR from CITY, CONTRACTOR assures, with respect to operation of all programs or
activities funded with funds provided pursuant to the Act, and all agreements or arrangements to carry
out such programs or activities, that it will comply fully with the nondiscrimination and equal
opportunity provisions of the Act (Section 188) and compliance with Equal Employment Opportunity
provisions in Executive Order (E.O.) 11246, as amended by E. 0. 11375 and supplemented by the
requirements of 41 CFR Part 60; the Nontraditional Employment for Women Act of 1991; Title VI of
the Civil Rights Act of 1964, as amended; section 504 of the Rehabilitation Act of 1973, as amended;
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the Age Discrimination Act of 1975, as amended; the Americans with Disabilities Act of 1990; and
with all applicable requirements imposed by or pursuant to regulations implementing those laws,
including, but not limited to, 29 CFR Part 33 and 37. The United States, the State of California and
CITY have the right to seek judicial enforcement of this assurance.
H. CONTRACTOR agrees that no participant(s) shall commence training prior to the
approval of funding pursuant to Section 123 of the Act.
1. CONTRACTOR agrees to maintain such records and submit such reports, data and
information, on the form and containing such information, at such times as CITY may request or
require regarding the performance of CONTRACTOR'S services or activities, costs or other data,
including but not limited to, participants' attendance, payroll records and job duty statements.
CONTRACTOR agrees to forward to the Santa Ana Work Center Administrative
Office, 1000 East Santa Ana Blvd., Suite 200, Santa Ana, California 92701 a completed Workforce
Investment Act Application form (WIA EWIR) and supporting documents within 45 days of
application date; a complete Workforce Investment Act Enrollment/Registration form (WIA EWIE)
within 30 days of determination (reviewer) date; any subsequent updates to EWIE within 10 days of the
begin date of activity or end date of an activity; Workforce Investment Act Youth Test Scores form
(WIA EYTS) within 30 days of application date; Workforce Investment Act Exit form (WIA EWIT)
within 15 days of completion/termination of active enrollment of trainee; and the Workforce
Investment Act Follow-Up Contact Information form (WIA EWIF) within 21 days following 30, 60,
90,180, 270, and 360 days of exit.
CITY, the State of California and the United States government and/or their
representatives shall have access for purposes of monitoring, auditing and examining of
CONTRACTOR'S activities, performance, books, documents, papers, and records of CONTRACTOR
subcontractors, bookkeepers and accountants, and employees and participants related to this
Agreement. Such agencies or representatives shall also schedule on-site monitoring in their discretion.
Monitoring activities may also include, but are not limited to, questioning employees and participants
and entering any premises or onto any site in which any of the services or activities funded hereunder
are conducted or in which any of the records of CONTRACTOR are kept. Nothing herein shall be
construed to require access to any privileged or confidential information as set forth in federal or state
law.
In the event CONTRACTOR does not make the above-referenced documents available
within the City of Santa Ana, California, CONTRACTOR agrees to pay all necessary and reasonable
expenses incurred by CITY in conducting any audit at the location where said records and books of
account are maintained.
All accounting records and evidence pertaining to all costs of CONTRACTOR and all
documents related to this Agreement shall be kept available at the location where CONTRACTOR
conducted the program, as well as in the County of Orange, for the duration of this Agreement and
thereafter for three (3) years after completion of an audit. Records which relate to (a) complaints,
claims, administrative proceedings or litigation arising out of the performance of this Agreement, or (b)
costs and expenses of this Agreement to which CITY, the State of California or the United States
Government take exception, shall be retained beyond the three (3) years until resolution of disposition
of such appeals, litigation, claims, or exceptions.
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J. Without prejudice to any other section of this Agreement, CONTRACTOR
shall, where applicable, maintain the confidential nature of information provided to it concerning
participants in accordance with the requirements of federal and state law. Notwithstanding the
foregoing, CONTRACTOR agrees to submit to CITY, the State of California and/or the United States
Government or their representatives, all records requested for administrative purposes, including
audits, examinations, monitoring and verification of records submitted by CONTRACTOR, costs
incurred and services rendered hereunder.
K. CONTRACTOR agrees to complete in triplicate, a monthly InvoiceNoucher on
CITY's InvoiceNoucher form, showing in detail the amount of money already expended by
CONTRACTOR hereunder, as this is a cash reimbursement contract. Accounting records must be
supported by such source documentation such as cancelled checks, paid bills, payrolls, time and
attendance records, contract and subgrant award documents [29 CFR-Subpart C, Section 97.20 (b)(6)].
CONTRACTOR agrees to submit the above-stated documents to the WIB Administrative Office, 1000
East Santa Ana Blvd., Suite 200, Santa Ana, California, 92701, by the tenth (10th) day of the month
following the month in which CONTRACTOR'S services are performed. Should CONTRACTOR fail
to deliver said documents to CITY, CITY shall have the option to cancel this Agreement by giving
CONTRACTOR ten (10) days written notice thereof. CONTRACTOR shall either return to the CITY
excess revenues over costs or use such excess revenues as program income by utilizing such program
income for additional training activities authorized under the Act.
L. CONTRACTOR agrees to expend all funds in accordance with all applicable
federal, state and local laws and regulations. CONTRACTOR also agrees to provide at
CONTRACTOR'S own expense supplies and other costs of said PROGRAM.
M. CONTRACTOR shall arrange independently for an audit that includes WIA
funds received from CITY, in accordance with the Act, 20 CFR Section 667.200 and OMB Circular A-
133. CONTRACTOR shall submit one original of each required audit report to CITY within (30) days
after the date received by CONTRACTOR. Should CONTRACTOR fail to comply with these
requirements, CITY may at its option withhold payment of funds, or disallow funds or suspend
additional grant funds.
N. CONTRACTOR shall not expend funds pursuant to this Agreement to provide
services to any participant where costs of training are paid for by any other person or entity.
0. CONTRACTOR shall comply with the provisions of Circular A-102 of the U.S.
Office of Management and Budget (OMB) and the related "Common Rule" entitled "Uniform
Administrative Requirements for Grants and Cooperative Agreements to State and Local Government",
Subpart C, paragraphs 37 and 42, Circular A-128, and all other applicable federal statutes and
executive orders and their implementing regulations, including regulations at 29 CFR Part 97.
P. CONTRACTOR shall comply with the requirements of federal regulations
found at 29 CFR 93 which provide that no appropriated funds may be expended by the recipient of a
federal contract, grant, loan or cooperative agreement to pay any person for influencing or attempting
to influence an officer or employee of any agency, member of Congress or an officer or employee of a
member of Congress in connection with awarding of any federal contract, the making of any federal
grant or loan, entering into any cooperative agreement and the extension, renewal, amendment or
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modification of any federal contract, grant, loan or cooperative agreement. CONTRACTOR shall sign
a certification to that effect in a form as set forth in "Exhibit D," attached hereto and by this reference
incorporated herein. CONTRACTOR shall submit said signed certification to CITY prior to
performing any of its obligations under this Agreement and prior to any obligation arising on the part
of CITY to pay any sums to CONTRACTOR under the terms and conditions of this Agreement.
Q. CONTRACTOR agrees to provide a drug-free work place and to execute a
certification as set forth in "Exhibit E" attached hereto and incorporated herein by this reference.
R. CONTRACTOR, in accordance with the Child Support Compliance Act,
recognizes and acknowledges the importance of child and family support obligations and shall fully
comply with all state and federal laws relating to child and family support enforcement, including, but
not limited to: disclosure of information and compliance with earnings assignment orders, as provided
in Chapter 8 (commencing with Section 5200) of Part 5 of Division 9 of the state Family Code; and, to
the best of its knowledge is fully complying with the earnings assignment orders of all employees and
is providing the names of all new employees to the New Employee Registry maintained by the
California Employment Development Department (EDD).
S. CONTRACTOR agrees to comply with all applicable provisions of the ACT and
the federal regulations, including but not limited to the regulations found at 20 CFR part 629.
T. CONTRACTOR agrees to provide priority of services for veterans and eligible
spouses pursuant to 20 CFR part 1010 and the regulations implementing priority of service for veterans
and eligible spouses in Department of Labor job training programs under the Jobs for Veterans Act
published at 73 Fed.Reg. 78132 on December 19, 2008.
II.
CITY'S OBLIGATIONS
A. CITY agrees to pay to CONTRACTOR when, if and to the extent federal funds
are received under the provisions of the Act a sum not to exceed one hundred eighteen thousand, five
hundred thirty nine dollars ($118,539) for CONTRACTOR'S performance in accordance with the
payment schedule attached hereto as "Exhibit F" during the period of this Agreement. Said sum shall
be paid after CITY receives invoices submitted by CONTRACTOR as provided hereinabove.
B. CITY agrees to provide for on-site monitoring reviews of said
program operation at least twice annually. In addition, monthly desk-top reviews of pertinent
information will be conducted.
C. CITY has the right to de-obligate the funds hereunder and take such funding
back from CONTRACTOR due to any of the following reasons: (a) lack of performance by
CONTRACTOR; (b) lack of fiscal accountability of CONTRACTOR; or (c) decrease in available
funding.
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III.
TIME PERIOD OF AGREEMENT
This Agreement shall commence on July 1, 2009 and all duties arising under this
Agreement shall have been performed by June 30, 2010 . The term of this Agreement may be extended
by a writing executed by the Deputy City Manager for Development Services and the City Attorney.
IV.
INDEPENDENT CONTRACTOR
Consultant shall, during the entire term of this Agreement, be construed to be an
independent contractor and not an employee of the City. This Agreement is not intended nor shall it be
construed to create an employer-employee relationship, a joint venture relationship, or to allow the City
to exercise discretion or control over the professional manner in which Consultant performs the
services which are the subject matter of this Agreement; however, the services to be provided by
Consultant shall be provided in a manner consistent with all applicable standards and regulations
governing such services. Consultant shall pay all salaries and wages, employer's social security taxes,
unemployment insurance and similar taxes relating to employees and shall be responsible for all
applicable withholding taxes.
V.
WORKER'S COMPENSATION AND EMPLOYER'S RIGHTS
A. CONTRACTOR shall use appropriate funds received from CITY to provide
workers' compensation to all those hired by CONTRACTOR under this Agreement.
B. CONTRACTOR shall have the right to hire, dismiss, or promote its employees
or contract personnel hired under this Agreement so long as its hiring or dismissal policy or standard
does not violate Title VII of the Civil Rights Act of 1964, Fair Labor Standards Act of 1938, or any
other applicable law, and CONTRACTOR maintains itself as an Equal Opportunity employer.
VI.
APPLICABLE GUIDELINES
A. The parties hereto agree that CONTRACTOR shall comply with all applicable
federal and state laws and regulations, including, but not limited to the Performance Standards
(Exhibit B) and general program requirements described in Sections 106 and 141 of the Act (29 USC
Sections 1516 and 1551) and applicable regulations, and the U.S. Department of Labor guidelines and
regulations, including amendments or revisions made during the terms of this Agreement. Said
applicable laws are hereby incorporated by reference and made as part of this Agreement as though
fully set forth herein.
B. CONTRACTOR also assures and certifies that:
1. CONTRACTOR acknowledges and confirms that the U.S. Department
of Labor has established three (3) common measures for youth: (a) Placement in employment or
education; (b) Attainment of degree or certificate; and, (c) Literacy or numeracy gains. With regard to
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the Summer Youth Program, the only measure is "Work Readiness". Pending WIA reauthorization
and or U.S. Department of Labor and EDD updates, CONTRACTOR agrees to implement and shall
meet any additional performance measures that may be subsequently required by the Workforce
Investment Act or by any other Federal, State, and local law.
2. CONTRACTOR shall comply with Title VII of the Civil Rights Act of
1964 (P.L. 83-354) and in accordance with Title VII of the Act, no person shall, on the grounds of race,
color, religion, sex, age, handicap or national origin be excluded from participation in, be denied the
benefits of, or be otherwise subjected to discrimination under this Agreement.
3. CONTRACTOR shall comply with any and all federal laws limiting the
political activity of employees hired under this Agreement.
4. CONTRACTOR shall comply with the requirements that no program
under the Act shall involve political activities.
5. RECORD INSPECTION. CONTRACTOR shall provide the U.S.
Department of Labor and the Controller General, by and through any authorized representative, as well
as the WIB Administrative Office, access to and the right to examine all records, books, papers or
documents relating to the accounting and use of funds under this Agreement for a three-year period
from and after the effective date of this Agreement.
6. No person with responsibilities in the operation of any program under the
Act shall discriminate with respect to any program participant or any application for participation in
such program because of race, creed, color, national origin, sex, political affiliation or beliefs.
7. CONTRACTOR shall maintain appropriate standards for health and
safety in work and training situations.
8. CONTRACTOR shall comply with general provisions, assurances, and
certifications attached hereto as "Exhibit G" and incorporated herein.
9. EQUAL OPPORTUNITY. Any literature distributed by
CONTRACTOR for the purpose of apprising businesses, participants, or the general public of its
programs under this Agreement shall state that its programs are supported by the City of Santa Ana and
the Santa Ana Workforce Investment Board, and shall state that the program is an "equal opportunity
employer/program" and that "auxiliary aids and services are available upon request to individuals with
disabilities."
10. Based on the population eligible to be served, or likely to be
directly affected by the WIA program or activity, the services or information may need to be provided
in a language other than English in order to allow such population to be effectively informed about or
able to participate in the program or activity. Pursuant to 29 CFR 37.35, the Contractor must take
reasonable steps to provide services and information in appropriate languages after considering the
scope of the program or activity, and the size and concentration of the population that needs services or
information in a language other than English.
11. CONTRACTOR certifies that all property, finished or unfinished
documents, data, studies and reports prepared or purchased under this Agreement, will be disposed of
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in accordance with the direction of the CITY. In addition, any tools and/or equipment furnished to the
CONTRACTOR by the CITY and/or purchased by the CONTRACTOR with funds pursuant to this
Agreement, will be limited to use within the activities outlined in this agreement and will remain the
property of the United States Government and/or CITY. Upon termination of this Agreement,
CONTRACTOR will immediately return such tools and/or equipment to the CITY or dispose of them
in accordance with the direction of the CITY.
12. CONTRACTOR certifies that this Agreement does not provide for the
advancement or aid to any religious sect, church or creed, or sectarian purpose nor does it help to
support or sustain any school, college, university, hospital or other institution controlled by any
religious creed, church, or sectarian denomination, as specified by Article XVI, Section 5, of the
Constitution of the State of California, regarding separation of church and state.
13. PATENT, COPYRIGHTS AND RIGHTS IN DATA. The
CONTRACTOR will disclose to the CITY any invention, written product, computer program
developed or data assembled as a result of performance of work under this Agreement within seventy
four (74) days of invention, development or assembly. The CITY, State of California, and U.S.
Department of Labor will have the right to patent any invention and copyright any written product or
computer program or data generated by CONTRACTOR. Upon written request, CONTRACTOR will
transfer all pertinent information, specifications and right, title and interest to the designated agency.
14. INVENTIONS, PATENTS AND COPYRIGHTS.
A. Reporting Procedure. If any project produces patentable items, patent rights,
processes, or inventions in the course of work under a U.S. Department of Labor (DOL) grant or
agreement, the CONTRACTOR shall report the fact promptly and fully to the CITY. The CITY shall
report the fact to the Grant Officer, at the DOL. Unless there is a prior agreement between the CITY
and the DOL and its representative on these matters, the DOL shall determine whether to seek
protection on the invention or discovery. The DOL and its representative shall determine how the
rightsin the invention or discovery, including rights under any patent issued thereon, will be allocated
and administered in order to protect the public interest consistent with the "Governmental Patent
Policy" (President's Memorandum for Heads of Executive Departments and Agencies, August 23,
1971, and Statement of Government Patent Policy as printed in 36 FR 16889).
B. Copyright Policy.
1. Unless otherwise provided in the terms of the grant or agreement, when copyright-
able material is developed in the course of or under a DOL Grant or agreement, the author and the
CITY which developed the work is free to copyright material or to permit others to do so. The
CONTRACTOR and the Workforce Investment Board (WIB) shall have a royalty-free, nonexclusive
and irrevocable license to reproduce, publish, use and to authorize others to use all copyrighted
material.
2. The DOL reserves a royalty-free, nonexclusive, and irrevocable license to
reproduce, publish or otherwise use, and to authorize others to use, for Federal Government purposes:
(a) The copyright in any work developed under any grant, sub-grant, or contract under a grant or
subgrant; (b) Any right of copyright to which a grantee, subgrantee or a CONTRACTOR purchases
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ownership with grant support; and (c) CONTRACTOR shall comply with the requirements of 29
CFR Part 97.34.
C. Rights to Data. The DOL and the CITY shall have unlimited rights to any data
first procured or delivered under this Agreement.
15. CLEAN AIR / CLEAN WATER ACT. If the grant hereunder
exceeds $100,000, CONTRACTOR must comply with Section 306 of the Clean Air Act [(42 USC
1875(h)]; Section 508 of the Clean Water Act (33 USC 1368); Executive Order 11738 and
Environmental Protection Agency ("EPA") regulations (40 CFR Part 15) as any may now exist or be
hereafter amended. Under these laws and regulations, the CONTRACTOR assures that:
(a) No facility to be utilized in the performance of the proposed grant has been listed
on the EPA List of Violating Facilities;
(b) It will notify CITY prior to award of the receipt of any communication from the
Director, Office of Federal Activities, U.S. EPA, indicating that a facility to be
utilized for the grant is under consideration to be listed on the EPA List of
Violating Facilities;
(c) It will notify the CITY and the EPA about any known violation of the above laws
and regulations.
C. CONTRACTOR agrees to adhere to the following STANDARDS OF CONDUCT:
1. General Assurance. Every reasonable course of action will be taken by CONTRACTOR in
order to maintain the integrity of this expenditure of public funds and to avoid favoritism. This
Agreement will be administered in an impartial manner, free from errors to gain personal, financial
political gain. CONTRACTOR, its officers and employees, in administering this Agreement, will
avoid situations which give rise to a suggestion that any decision was influenced by prejudice, bias,
special interest or desire for personal gain.
2. Employment of Former State or CITY Employees. CONTRACTOR will ensure that any of
its employees who were formerly employed by the State of California or CITY, in a position that could
have enabled such individuals to impact policy regarding or implementation of programs covered by
this Agreement, will not be assigned to any part or phase of the activities conducted pursuant to this
Agreement for a period of not less than two years following the termination of such employment.
3. Conducting Business Involving Relatives No relative by blood, adoption or
marriage of any executive or employee of CONTRACTOR will receive favorable treatment when
considered for enrollment in programs provided by, or employment with, CONTRACTOR.
4. Conducting Business Involving Close personal Friends and Associates.
Executives and employees of CONTRACTOR will be particularly aware of the varying degrees of
influence that can be exerted by personal friends and associates and, in administering this Agreement,
will exercise due diligence to avoid situations which give rise to an assertion that favorable treatment is
being granted to friends and associates. When it is in the public interest for CONTRACTOR to
conduct business with a friend or associate of an executive or employee of CONTRACTOR, an elected
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official in the area or a voting or non-voting member of the Workforce Investment Board (WIB), a
permanent record of the transaction will be retained.
5. Avoidance of Conflict of Economic Interest. No executive or employee of
CONTRACTOR elected official in the area, or voting or non-voting member of a WIB, will solicit or
accept money or any other consideration from a third person, for the performance of an act reimbursed
in whole or part by CONTRACTOR or CITY. Supplies, materials, equipment or services purchased
with Agreement funds will be used solely for purposes asserted or allowed under this Agreement. No
voting member of the WIB will cast a vote on the provision of services or vote on any matter which
would provide direct financial benefit to that member or any business or organization which the
member directly represents.
6. Salary and Bonus Limitations. All Subrecipients of WIA program funds are required to
comply with federal requirements regarding the limitations on salary and bonus payments in
accordance with Public Law 109-149, Section 7013.
VII.
HOLD HARMLESS
A. CONTRACTOR shall indemnify and save harmless CITY, its officers, agents
and employees, from and against any and all damages to property or injuries to or death of any person
or persons, including property and employees or agents of CITY, and shall defend, indemnify and save
harmless CITY, its officers, agents and employees, from any and all claims, demands, suits, actions or
proceedings of any kind or nature, including, but not by way of limitation, workers' compensation
claims, resulting from or arising out of the negligent acts, errors or omission of CONTRACTOR, its
employees or subcontractors.
B. CONTRACTOR shall indemnify and save harmless CITY, its officers, agents
and employees, from and against any and all damages to property or injuries to or death of any person
or persons, including property and employees or agents of CITY, and shall defend, indemnify and save
harmless CITY, its officers, agents and employees, from and against any and all claims, demands, suits,
actions or proceedings therefore, resulting from or arising out of the intentional or malicious acts of
CONTRACTOR, its employees or subcontractors.
VIII.
INSURANCE
1. Commercial General Liability. CONTRACTOR agrees to obtain and keep in force
during the term of this Agreement a policy of comprehensive commercial public liability insurance
insuring the State of California, CITY, and CONTRACTOR against any liability for accident, injury or
death arising out of or in consequence of this Agreement. Such insurance shall be in an amount not
less than One Million Dollars ($1,000,000.00) for any injury to or death of any person or persons in
any single accident or occurrence. Said policy of comprehensive public liability insurance shall be
endorsed to provide to CITY and to the State of California, Employment Development Department, at
least thirty (30) days written notice prior to cancellation; name CITY, its officers, agents, employees,
and volunteers, and the State of California, its officers, employees, and volunteers as additional
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insured; and state that such coverage is primary to any other coverage or self-insurance of the State of
California and CITY. Governmental entities may substitute a certificate of self-insurance.
2. Automobile Liability Coverage. CONTRACTOR shall also obtain and maintain,
during the effective period of this Agreement, broad form automobile liability coverage with a
$1,000,000 limit unless reduced by CITY, which applies to both owned/leased and non-owned
automobiles used by CONTRACTOR employees or participants in performance of this Agreement, or,
in the event that CITY will not utilize such owned/leased automobiles but intends to require
employees, participants or other agents to utilize their own automobiles in the performance of this
Agreement, CONTRACTOR shall secure and maintain on file from all such employees, participants, or
agents as self-certification of automobile insurance coverage. Governmental entities may substitute a
certificate of self-insurance.
3. Workers' Compensation. If CONTRACTOR is an "employer", as set forth in
California Labor Code Section 3300 et seq., or utilizes participants as "employees," as set forth in
California Labor Code Section 3350 et seq., CONTRACTOR shall obtain and keep in force during the
term of this Agreement full Workers' Compensation insurance coverage for injuries suffered by
participants. Said insurance policy shall guarantee CITY at least thirty (30) days written notice of
cancellation or modification. CONTRACTOR shall carry medical and accident insurance for those
participants not qualifying as "employees" for Worker's Compensation Coverage, pursuant to
California Labor Code Section 3350, et seq.
4. Equipment Coverage. CONTRACTOR shall purchase a policy or policies of
insurance covering loss or damage to any and all Equipment provided to or purchased by
CONTRACTOR in accordance with this Agreement. Said insurance shall be in the amount of the full
replacement value thereof, providing protection against the classification of fire, extended coverage,
vandalism, malicious mischief, theft, and special extended perils. Governmental entities may
substitute a certificate of self-insurance.
5. Proof of Insurance. Certificates and endorsements must be submitted and approved by
CITY prior to any work under this Agreement. CONTRACTOR understands that CITY will make no
payments under this Agreement until the required certificates and endorsements have been approved by
CITY.
IX.
CORPORATE STATUS
All corporate CONTRACTORS shall be in good standing, without suspension by the
California Secretary of State, Franchise Tax Board and Internal Revenue Service. Any change in
corporate status or suspension shall be reported immediately to CITY.
X.
ASSIGNABILITY
None of the duties of, or work to be performed by, CONTRACTOR under this Agreement
shall be subcontracted or assigned to any agency, consultant, or person without the prior written
consent of CITY. CONTRACTOR must submit all subcontracts and other agreements that relate to
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this Agreement to CITY. No subcontract or assignment shall terminate or alter the legal obligations of
CONTRACTOR pursuant to this Agreement.
XI.
LAWS GOVERNING THIS AGREEMENT
In its performance under this Agreement, CONTRACTOR shall fully comply with the
requirements of the following, whether or not otherwise referred to in this Agreement:
1. The Act and all applicable federal statutes, regulations, policies, procedures and directives,
including but not limited to, 20 C.F.R. Parts 652 and 660 through 671.
2. All applicable State statutes, regulations, policies, procedures and directives;
3. All applicable CITY policies, procedures and directives;
4. All applicable local ordinances and requirements, including use permits and licensing;
5. Court orders applicable to its operation; and,
6. The terms and conditions of this Agreement.
If any of the foregoing is enacted, amended, or revised, CONTRACTOR will comply with
such or will notify CITY after enactment or modification that it cannot so comply. CITY may
thereupon terminate this Agreement, if necessary.
XII.
EXCLUSIVITY AND AMENDMENT OF AGREEMENT
This Agreement supersedes any and all other agreements, either oral or in writing,
between the parties hereto with respect to the employment of CONTRACTOR by CITY, and contains
all the covenants and agreements between the parties with respect to such employment. Each party to
this Agreement acknowledges that no representations, inducements, promises or agreements, orally or
otherwise, have been made by any party, or anyone acting on behalf of any party, which are not
embodied herein, and that no other agreement or amendment hereto shall be effective unless executed
in writing and signed by both CITY and CONTRACTOR.
XIII.
FRAUD
CONTRACTOR shall immediately report to CITY all instances and facts concerning
possible fraud, abuse or criminal activity relating to expenditure or receipt of funds under this
Agreement.
XIV.
CONTINGENCY OF FUNDS
CONTRACTOR acknowledges that approval of and funding for this Agreement is
Page 12 of 15
contingent upon State approval, and funds received or obligated from the State of California to CITY.
If such approval of funds is not forthcoming, or is otherwise limited, CITY shall immediately notify
CONTRACTOR. Within twenty (20) days of receipt of such notice, CONTRACTOR shall modify or
cease operations as directed by CITY and negotiate necessary modification to this Agreement and/or
reimbursement of costs incurred hereunder.
XV.
TERMINATION
This Agreement may be terminated by either party at its sole discretion, upon thirty (30)
days written notice to the other party. Notice shall be deemed served on the date of mailing. However,
CONTRACTOR may not terminate this Agreement if undue hardship will result to any participant.
XVI.
DISPUTES
Except as otherwise provided in this Agreement, any dispute concerning any question
arising under this Agreement shall be decided by CITY. In such a case CITY shall reduce its decision
to writing and mail or otherwise furnish a copy thereof to CONTRACTOR. The decision of the City
shall be final and conclusive unless within thirty (30) calendar days from the mailing or delivery of
such copy, CITY receives from CONTRACTOR written request to appeal said decision.
Procedures governing the appeal shall be prescribed by CITY and/or the State of
California in accordance with the Act and all corresponding regulations and OMB circulars. Pending
final disposition of the appeal, CONTRACTOR shall act in accordance with CITY's decision unless
the dispute involves a change order.
XVII.
BREACH - SANCTIONS
If, through any cause, CONTRACTOR violates any of the terms and conditions of this
Agreement, and/or prior agreements whereby grant funds were received by CONTRACTOR pursuant
to this Agreement, or if CONTRACTOR reports inaccurately or if any Audit Report makes
disallowances, CONTRACTOR shall promptly remedy its acts or omissions and/or repay CITY all
amounts due CITY as a result of CONTRACTOR's violation. For any such failures or violations,
CITY shall also have the right at its sole discretion to either: (1) discontinue program support until
such time as CONTRACTOR fulfills its obligations or remedies all violations of this agreement or
prior agreements; and/or (2) collect outstanding amounts as determined by CITY due CITY by
offsetting or debiting from current claims or invoices, if after thirty (30) days' written notice
CONTRACTOR has failed to repay same or a repayment schedule has not been made; and/or (3)
terminate this Agreement by giving written notice to CONTRACTOR of such termination in
accordance the notice provision in Paragraph XVIII herein below.
Page 13 of 15
XVIII.
NOTICES
All notices, reports and correspondence between the parties hereto respecting this
Agreement shall be in writing and deposited in the United States Mail, postage prepaid, addressed as
follows:
CITY: City of Santa Ana
Manager, WIB Administrative Office
P.O. Box 1988 (M-73)
Santa Ana, CA 92702
and,
CLERK: Clerk of the City Council
City of Santa Ana
20 Civic Center Plaza (M-30)
P.O. Box 1988
Santa Ana, CA 92702-1988
Telefacsimile (714) 647-6956
CONTRACTOR: Taller San Jose
801 N. Broadway
Santa Ana, CA 92701
(714) 543-5105
Telefacsimile (714) 543-5032
XIX.
MERGER
This Agreement, together with the attachments hereto, expresses the total understanding
of the parties. There are no oral understandings of the parties or terms and conditions other than as
stated herein.
XX.
VALIDITY
The invalidity in whole or in part of any provision of this Agreement shall not void or
affect the validity of any other provision of this Agreement.
XXI.
MISCELLANEOUS PROVISIONS
a. Each undersigned represents and warrants that its signature hereinbelow has the power,
authority and right to bind their respective parties to each of the terms of this Agreement, and shall
Page 14 of 15
indemnify City fully, including reasonable costs and attorney's fees, for any injuries or damages to CITY
in the event that such authority or power is not, in fact, held by the signatory or is withdrawn.
b. All Exhibits referenced herein and attached hereto shall be incorporated as if fully set forth in
the body of this Agreement.
IN WITNESS WHEREOF, the parties hereto have executed this Agreement the date and year first
above-written.
ATTEST:
_4 ? i c-
Patricia E. Healy
Clerk of the Council
APPROVED AS TO FORM:
Joseph W. Fletcher
City Attorney
BY: &? _, r.
Lisa E. Storck
Assistant City Attorney
RECOMMEND FOR APPROVAL:
Cynthia J. Nelson
Deputy City Manager for Development Services
CITY OF SANTA ANA, a municipal
corporation of the State of California
"CITY"
B
David N. Rea
City Manager
"CONTRACTOR"
BY:
Name: hawna E. Smith
Title: Executive Director
Tax ID #: 59-3816355
Page 15 of 15
Exhibit A
1. About the Program
A. Executive Summary
Taller San Jose (St. Joseph's Workshop) has one focused mission-to walk undereducated,
unskilled and unemployed young people (ages 18-28) out of poverty through job training that
offers the hope of a productive and self-reliant future. Young people in Santa Ana, who have not
completed high school, who have no defined job skills, and who have criminal records, face a
number of significant obstacles. Taller San Jose addresses these barriers through intensive
classroom instruction, hands-on training, and effective adult mentoring to reduce barriers to
employment or academic achievement. It is a highly focused, goal-oriented program that
challenges its participants to build a foundation for future sustainability. Through its intensive
job-training efforts in office careers, medical careers, and construction, youth acquire essential
hands-on skills while learning how to adhere to basic employment principles such as: showing
up on-time and as scheduled, working as team members to complete assignments, keeping work
areas clean, safely using all tools and equipment, and properly filling out time cards. Taller San
Jose challenges students to complete the following seven goals: obtain a high school diploma;
open and use a bank account; enroll in a computer class; find a job paying above the minimum
wage; remain crime free; register to vote; and obtain a -valid driver's license. Trainees are also
provided support services that include mentoring and counseling, legal assistance, substance
abuse support groups and job placement. The vision is to assist out-of-school youth to become
economically self-sufficient in a relatively short period of time through intensive hands-on job
training coupled with employability and social development.
Long-term life changes for Taller San Jose graduates include: 92% of students are not arrested
for violent crime as long as 3 years post-graduation; and, 82% of students who complete their
program goals move on to full-time employment beyond minimum wage or to community
college. The program's success in reaching these at-risk young people is attributed to a holistic,
relational approach. The values of community, dignity and responsibility are woven into each
program and every interaction. In fourteen years, Taller San Jose has helped over 4,000 young
people in Central Orange County restructure their lives, finish their education and develop
marketable job skills.
Taller San Jose seeks funding to provide job-training to 15 out-of-school youth through its Office
Careers, Medical Careers and Construction Academies. Although Taller San Jose provides
programs and services that include all 10 WIA Elements/Services, for the purposes of this grant
Taller San Jose will focus its efforts on WIA Elements/Services 3-10. Taller recruits out-of-
school youth primarily from Santa Ana and Central Orange County who reflect the following
profile: Ethnic diversity: 72% of youth are Latino, 13% are Caucasian, 7% Asian, 3% African
American and 5% Other; Age: Youth and young adults between the ages of 18 and 28. Median
age is 23; Court-involvement. 59% of male students are currently on probation or parole;
Education and skill levels: 95% are deficient in basic skills (i.e., 6th grade math and reading
levels); Education level. 38% of students did not complete their High School Diploma; Job
experience: 77% are unemployed. 37% have never held a job. Of those who have been
employed, 85% have not held a job for more than 6 months; Family profile: 22% of female
students are parents. 17% of male students are fathers.
Taller San Jose's recruitment efforts include: 1) Community Outreach Coordinator - a part-time
staff member dedicated to actively marketing the program to potential students and organizing
1
sponsored by the Sisters of St. Josepb of Orange
recruitment efforts at, among other locations, local churches, jails, community centers, other
youth-serving nonprofits, etc.; 2) Referrals from students- 65% of current students were referred
by a friend or relative involved with Taller; 3) Referrals from community partners including: the
Orange County Probation Department, the Santa Ana WORK Center, Santa Ana Regional
Occupation Center (ROP), Centennial Education Center, La Familia, OCCC, Youth Provider
Network, Daisy Wheel Network, and others; and 4) Local newsprint publications such as the free
Pennysaver. Taller San Jose also collaborates with local nonprofit institutions, including: Christ
Our Redeemer CDC, Jamboree Housing, Orangewood Children's Foundation and Phoenix
House.
Over the course of the next year, Taller San Jose will achieve the following outcomes:
• Recruit and enroll 15 eligible out-of-school youth between the ages of 18-21. 75%
(12 out-of-school youth) of whom will be enrolled by December 2009.
• Provide industry specific workshop and classroom training for all eligible youth in
one of three areas: construction, office careers or medical careers.
• Facilitate the placement of 75% of youth into jobs above minimum wage and/or
community college.
• Ensure that 85% of youth will remain employed for a minimum of 6 months.
• Increase youth wage earnings by $3,500 or more.
• Maintain a 70% credential rate for youth.
A. Main Purpose of Program
Taller San Jose walks marginalized youth, ages 18-28, out of poverty through job training
programs that teach skills that will lead to employment with a living wage. Taller San Jose is a
highly focused, goal oriented program that helps students develop into self-reliant adults through
three key job-training academies-Office Careers, Medical Careers and Construction-as well
as support services such as mentoring, legal assistance, substance abuse counseling and job
placement.
Taller San Jose's paid training programs are short term (16 weeks) and simulate the workforce.
Candidates for training are interviewed, possess right-to-work documents, must pass a drug
screen, are required to comply with uniform standards and are expected to be present daily and
on time. Students who are not capable of meeting expectations and requirements are dropped
from the program. Those who complete the 16-week training program are certified in identified
skills and have demonstrated stable, work-ready behavior. The training model for each of the job
training tracks focuses on three key areas: Hard Skills Development - work experience,
Employability Development - job preparation, and Life Skills Development - on-going personal
development. Graduates develop the skills that will lead to employment with a living wage in
the following key industries:
• Office Careers: The Office Careers Academy meets Monday-Thursday from 8:30AM-
3:OOPM. This program trains and certifies students in Microsoft Word and Excel and
prepares graduates for employment as administrative assistants, receptionists and data entry
specialists in local companies. Business Skills training is woven throughout the curriculum
and incorporates customer service, presenting Power Point presentations, working with
Outlook, writing business letters and professional etiquette. Every student participates in
mock interview sessions with local business professionals prior to graduation. Upon
program completion the students have become certified Microsoft Office Specialists from
2
r/ionjared by the .Sisters of St. Joseph of Orange
Certiport. Additionally, through a unique partnership with Santa Ana College, students
enrolled in this program are co-enrolled at the college, attend class on campus one day a
week, and, upon graduation, receive up to 5 college credits toward their Associates Degree.
• Medical Careers: The Medical Careers Academy meets Monday-Thursday from 8AM-4PM
and Fridays from 8AM-noon. The program trains youth as both administrative and clinical
medical assistants. Classes include basic computer and the use of Electronic Medical Record
as well as standard software used in most private medical practices. The administrative
medical assistant curriculum emphasizes medical terminology, health insurance, record-
keeping, telephone techniques, customer safety, computer skills, health safety,
communication skills and professionalism. Curriculum for the clinical medical assistant
training program teaches students to measure vital signs, assist the physician with
procedures, administer medications and give injections, record electrocardiograms (ECGs),
draw blood samples and perform basic laboratory tests. Clinical medical assistant trainees
will be required to participate in a 4 week externship after completing the job-training
program provided at Taller San Jose to allow them to gain real world experience. Students
also learn medical terminology and anatomy, basic math skills and medication dosage
calculations. Program graduates receive the Basic Life Support for Healthcare Providers
certification and wallet card from the American Heart Association. This identifies the
graduate as a provider of CPR, administrator of the automated external defibrillator (AED)
and administrator of first aid measures.
• Construction: The Construction Academy meets Monday-Thursday from 8AM-4PM. Led by
a licensed general contractor, the building-trades training program focuses on construction
fundamentals and incorporates: safety awareness and training, industry-related math
proficiency, construction theory, hands-on experience, adherence to attendance policies,
mentoring, job coaching, and leadership development. Apprentices participate in two hours
of daily math training. Classes concentrate on the algebra, geometry and trigonometry needed
for basic construction principles, such as estimating material costs, reading blueprints, rough
carpentry, and so forth. The typical graduate experiences an average increase of two grade
levels in their math abilities. Once students learn concepts in the classroom, they move to the
lab for hands-on training and ultimately build a home from the ground up. Upon successful
program completion, each graduate is awarded a fully-equipped tool belt to bring with them
to their eventual job site. Taller San Jose certifies each graduate with 10 hours of
Occupational Safety and Health Administration (OSHA) training. OSHA training gives
employees in the construction industry the ability to minimize liability to the company and
also reduces employee risk.
In October 2008 Taller San Jose's Construction Academy launched Hope Builders, Inc.
Through a collaboration with the City of Santa Ana and Orange County Community
Housing, Hope Builders employs a crew of Taller San Jose alumni to build three single-
family homes for low-income families in Santa Ana's Logan neighborhood. This venture
takes student services a step further by providing employment for graduates and real-world
job experience for current students to help prepare them for positions in the industry.
Additionally, Taller San Jose provides support services to address many of the factors that
prevent students from successfully transitioning into the workforce. Every student is matched to
a Case Manager on staff, who identifies the individual barriers of each student and mobilizes
sponsored by the Sisters of St. Joseph of Orange 3
appropriate resources internally or through community partnerships to resolve these issues prior
to graduation from the program. Case managers challenge students to complete the following
seven goals: Obtain a high school diploma; Open and use a bank account; Learn basic computer
skills; Secure a job with a living wage; Remain crime free and drug free for one year; Register to
vote; and, Obtain a valid driver's license. Taller's Substance Abuse Case Manager provides
additional support for current students and alumni with substance abuse issues. Staff provides
monthly childcare vouchers and bus passes to help alleviate students' childcare and
transportation needs. Taller San Jose has also established and operates an Individual
Development Account (IDA) program for recent graduates. Participants must sign a contract
expressing a commitment to save a specified amount each month for a 12-18 month period and
attend mandatory training on banking, investing, and money management. Taller San Jose Case
Managers help participants develop long-term goals and a savings plan and subsequently track
the saving patterns of participants. As an incentive to build assets, Taller San Jose matches funds
up to $500. Ultimately, the savings are used to allow graduates to advance themselves
personally and/or professionally by purchasing or renting a home, continuing their education,
buying a car or investing in workforce tools. Weekly life skills classes are dedicated to helping
apprentices confront key issues that pose barriers to their advancement, including: domestic
violence, relationships, parenting, and health and financial literacy. Students who are
experiencing more serious issues are referred to our on-site counselor who is a Licensed Clinical
Social Worker. Life Skills workshops also include programming based on the FuturoNow
Healthy Marriage Initiative, which is a research-based program that recognizes society's critical
need to strengthen marriages especially among low-income and minority individuals, leading to
more stable families and healthier communities.
Taller San Jose's Employment and Alumni Services link students, graduates, and alumni with
local employers and provide students with ongoing coaching that includes resume building,
interviewing skills and confidence building that helps them remain employed and focused on
career progression. Taller San Jose's Employment Services Department administers the
Department of Labor's evidence-based O-Net Assessment, which assists with job placement and
career progression. Additionally, the Alumni Service Coordinator provides comprehensive
follow-up services to recent graduates and active alumni. Taller San Jose believes that follow-up
services provide a stable foundation for students to build upon as they transition from
unemployment into the workforce. All follow-up services will be provided to graduates for 24-
months after their completion of job-training activities and include intensive support for the first
90 days after placement. As graduates acclimate to the workplace, meetings with staff mentors
occur on a bi-weekly or monthly basis. Alumni Incentives ($10 gift cards) are given for proof of
employment at 30 and 90 days after placement. The career center is open until 7PM every
Wednesday to ensure that alumni have adequate access to this resource. Taller recently
developed a quarterly alumni and student newsletter, Standing Taller, which has a circulation of
roughly 500 individuals. The publication highlights student success stories, inspirational
messages and upcoming events sponsored at Taller. A special Students & Alumni page will be
featured on Taller's newly redesigned website to include information outlining career
progression, additional training opportunities and employment opportunities. There will also be
a keep-in-touch form where alumni can electronically update contact information and request
additional support services. The new website is expected to launch in March 2009. In February
2009 Taller San Jose launched a MySpace account to provide alumni an additional medium to
reconnect and find support.
4
sponsored by the Sisters of St. Joseph of Orange
The mission of Taller San Jose is aligned to that of the Santa Ana Youth Council-to enable
youth, particularly those most in need, to acquire the necessary skills to successfully transition
into and compete in the labor force and to further their education and training. Taller San
Jose's focus is on Training/Workforce Development. By focusing on traditionally high-growth
industries and emphasizing living-wage employment with health benefits, Taller San Jose gives
its students the skills needed to enter today's workforce and move out of poverty so that they can
support themselves and their families. Long-term life changes for Taller San Jose graduates
include: 92% of students are not arrested for violent crime as long as 3 years post-graduation;
and, 82% of students who complete their program goals move on to full-time employment
beyond minimum wage or to community college. Funding from the WIA program will allow
Taller San Jose to provide job training and job development services to 15 Santa Ana residents.
Taller San Jose attributes its success at reaching and retaining Santa Ana's undereducated and
unskilled youth to a holistic, relational approach to education and training. The philosophy of
the program calls for high interaction between staff and participants. Staff members focus on
making warm and supportive contacts with each participant from the first phone contact/walk-in,
through orientation sessions and throughout the first critical weeks of the student's participation.
Taller San Jose therefore employs twenty-one full-time and two part-time staff, with an
additional part-time ROP/Centennial staff member available to youth enrolled at Taller
San Jose. Staff members work with each youth on a daily basis to provide support
services, instruction, training, and mentoring.
C. Goals/Objectives and Performance Levels
With funding from the Workforce Investment Act, Taller San Jose will recruit and enroll 15
youth over the course of the next year. By focusing on traditionally high-growth industries and
emphasizing living-wage employment with health benefits, Taller San Jose gives its students the
skills needed to enter today's workforce and move out of poverty so that they can support
themselves and their families.
Taller San Jose's job-training programs simulate the workforce and strive to assist young adults
to become economically self-sufficient in a relatively short period of time (16 weeks) through
intensive training that leads to living-wage employment. Candidates for training are interviewed,
possess right-to-work documents, must pass a drug screen, are required to comply with uniform
standards and are expected to be present daily and on time. Youth who meet the minimum
requirements for enrollment take part in an interview and assessment prior to enrolling in job-
training at Taller San Jose. The TABE assessment test is used to identify the basic skill
proficiency levels of each student. Program components are then adjusted to meet the youth's
basic skills needs as determined by the assessment. Enrollment activities begin one month prior
to the course start date. This is followed by 16 weeks of intensive job-training. Taller San Jose's
Case Managers monitor student attendance, goal setting and achievement, educational
assessment and progress, to identify students in danger of dropping out of its job-training
programs. Those who complete the 16-week training program work with onsite job developers
to prepare resumes, practice interviewing skills and find employment. Program graduates receive
WIA-recognized certification from one of the following entities: Certiport (Microsoft), American
Heart Association (Basic Life Support for Healthcare Providers), or the U.S. Department of
Labor/Occupational Safety and Health Administration (OSHA).
5
sponsored by the Sisters of St. Joseph of Orange
To help students successfully enroll in community college, a transition specialist from Santa Ana
College works directly with students to complete the necessary application, registration, and
financial aid forms. Santa Ana College's Continuing Education program welcomes any
interested Taller San Jose student or graduate to come to campus and take a free Math and
English skills assessment. These students can then participate in free small group or one-on-one
tutoring sessions on campus. A guest speaker from Registration meets with Medical Careers
Academy trainees to discuss the application process and brings materials to allow students to
enroll at that time. The college has also agreed to assist Taller with the development of a basic
skills class (as preparation for their placement exams) for students. Students also receive priority
registration for their first semester within the community college district.
As an organization, Taller San Jose is distinguished by program refinement and continuous
improvement. Taller San Jose uses an established evaluation method including: client surveys,
focus groups, and feedback collected during mentoring sessions to address client concerns.
Taller San Jose program staff meets bi-monthly to discuss and refine existing programs and
services. To evaluate its community impact, Taller measures five "critical to quality" outcomes:
1) recruitment of troubled youth motivated to change; 2) training all students in soft and hard
skills; 3) strong and appropriate support services; 4) placement of graduates into permanent jobs
with a living-wage prospect; and 5) 24 months of job-retention support and follow-up. Taller San
Jose uses the Efforts to Outcomes (ETO) student tracking system to monitor student attendance,
goal setting and achievement, educational assessment and progress, graduation rates and job
placement, as well as assisting with recruitment and retention efforts. This information also
helps staff target students in danger of dropping out of educational or job training programs.
Taller San Jose strives to move young people out of poverty and on to employment with a living
wage and benefits while maintaining a crime-free lifestyle. In the last fiscal year, 351 students
enrolled in Taller San Jose and:
• 201 graduated
• 82% of graduates were placed in employment or continued their education through an
apprenticeship or community college
S $11.26 is the average wage of graduates
• 45% of employed graduates receive full health benefits
• 92% of graduates with a criminal record did not reoffend.
A Program Description
Eligible WIA participants between the ages of 18-21, who pass Taller San Jose's pre-enrollment
interview, drug screen and who show right-to-work documents, are able to enroll in one of Taller
San Jose's training academies in construction, office careers or medical careers.
6
sponsored by the Sifters of St. Joseph of Orange
The training model for each of the job training tracks focuses on three key areas: Hard Skills
Development - work experience, Employability Development - job preparation, and Life Skills
Development - on-going personal development. Over the course of the training period,
participants complete the following curriculum:
Apprenticeship ¦ Interview Techniques Listening Skills
¦ OSHA Certification
[ ¦ Job Search Strategies Conflict Resolution
Office Careers (16 wks) Mock Interview Drug & Alcohol
¦ Business Services ¦ Networking Education
¦ Microsoft Certification ¦ Resume Writing Goal Setting
Medical Careers (16 wks) ¦ Workplace Safety Leadership Development
¦ Administrative Assistant ¦ Personal Finance
¦ Clinical Medical ¦ Public Speaking
Assistant
¦ Basic Life Support for
Healthcare Providers
Certification
*All programs incorporate
basic skills development
The WIA participant will access Taller San Jose through the following activities:
1. OutreachlRecruitment/Eligibility.- Taller San Jose recruits out-of-school and unemployed
young adults (18-28) through the following avenues:
a. Community Outreach Coordinator - Taller San Jose employs a full-time staff
member to design community-centered recruitment activities and recruit program
participants
b. Referrals from current Taller San Jose students - 65% of current students are
referred by a friend or relative involved with Taller San Jose
c. Referrals from community partners including: the Orange County Probation
Department, the Santa Ana WORK Center, Centennial Education Center, La
Familia, OCCC, and others.
Eligibility is determined through an application process. Program participants at Taller
San Jose are required to complete an application for employment and provide original
copies of right-to-work documents. The minimum requirements for enrollment are as
follows:
d. Must be between the ages of 18-28 years of age
e. Possess valid right-to-work documents
f. Read English at a 6th grade level (office and medical careers programs only)
g. Pass pre-hire drug screen.
2. Intake/Assessment.- An assessment of each student takes place prior to training at Taller
San Jose. Youth are interviewed by a staff member and complete a TABE assessment
exam which determines the basic skills proficiency level of each youth. Program
components are adjusted to meet the youth's skill level.
3. Case Management: Taller San Jose attributes its success at reaching and retaining Santa
Ana's undereducated and unskilled youth to a holistic, relational approach to education
and training. The philosophy of the program calls for high interaction between staff and
youth. Staff members focus on making warm and supportive contacts with youth from
the first phone contact/walk-in, through orientation sessions and throughout the first
critical weeks of the student's participation.
si-11sorel by the Sisters of St. Joseph aJ Orwr ,e
Taller San Jose links each student with an adult staff mentor within one week of
enrollment in job-training. The mentors assess individual student risk factors, oversee
attendance, student performance and have long-term responsibility for the student-
apprentices assigned to them. Regular attendance, punctuality, drug-free behavior, a
positive attitude and appropriate dress are viewed as job-ready behaviors and emphasized
on a daily basis. Students who are experiencing more serious issues are referred to our
on-site counselor who is a Licensed Clinical Social Worker. Furthermore, Taller's
Substance Abuse Case Manager provides individual counseling as well as weekly 12-step
support groups for current students and alumni.
4. Program Services: Taller San Jose provides daily, 16-week paid job training in the areas
of construction, office careers and medical careers. Youth who successfully complete
their training at Taller San Jose receive certification from one of the following entities:
Certiport (Microsoft), American Heart Association (Basic Life Support for Healthcare
Providers), or the Department of Labor/Occupational Safety and Health Administration
(OSHA).
5. Placement in Jobs or Continuing Education: Taller San Jose has a strong program
linking participants to employment through job preparation workshops, participation in
job fairs, resume preparation, referrals and job coaching. The Director of Employment
Services works full time as a liaison between employers, students and community
resources such as the One-Stop Center to ensure that program graduates locate
employment within 30 days of graduation from Taller San Jose. Participants are taught
to job search throughout their training and are required to submit a minimum of 10
resumes per week during the last month of training. A network of local employers
provides employment opportunities to graduates upon their completion of training at
Taller San Jose.
In addition, Taller San Jose participants who have not completed their secondary
education are encouraged to co-enroll in a high school diploma program offered in the
evenings and on Friday and Saturday. These diploma and certification programs are
sponsored through the local community college, Santa Ana College Office of Continuing
Education. Taller San Jose staff work with Continuing Education staff to monitor
participant progress and meet educational goals as appropriate.
6. Follow-up: Providing follow-up to students after they have completed their planned goals
is a key part of the relational model used by Taller San Jose. Taller San Jose is
committed to providing follow-up services including mentoring, job coaching, and
support services to 100% of its graduates. Follow-up services provide a stable foundation
for students to build on as they transition from unemployment into the workforce and
include:
a. Providing job placement and referral to youth who achieve certification in job-
training coursework.
b. Assisting student apprentices to maintain employment for a minimum of 6 months
after placement through ongoing job coaching, mentoring, and support services.
c. Working as a liaison between employers and graduates for a minimum of 90 days
after placement.
sPonsored by the Sisters of St. Jasaph of Orange
All follow-up services are provided to graduates for 24-months after their completion of
job-training activities. Staff mentors provide weekly support through the first 90 days
after placement. As graduates acclimate to the workplace, meetings occur on a bi-weekly
or monthly basis. Taller recently developed an alumni and student newsletter, Standing
Taller, which has a circulation of roughly 500 individuals. The publication highlights
student success stories, inspirational messages and upcoming events sponsored at Taller.
In February 2009 Taller San Jose launched a MySpace account to provide alumni an
additional medium to reconnect and find support.
Each of Taller San Jose's training programs is designed to place students in high-demand
industries that offer career ladders for growth. Taller's Medical Careers Academy, for
example, trains clinical and administrative medical assistants to enter the allied health field,
where-according to California's Employment Development Department-demand for
workers is projected to grow by more than 35% in Orange County by 2014 and by more than
26% in less than a decade throughout the state. Furthermore, to help its graduates remain
employed in the allied health industry, Taller San Jose recently launched Orange County's
Allied Health Professional Collaborative, which is a partnership of local hospitals, insurance
providers and community colleges that works to identift career ladders for growth for
Medical Careers Academy graduates.
Taller San Jose also works with industry partners to refine its program curriculum to ensure
that its training continues to meet the evolving needs of the market. For example, Taller San
Jose is working to expand the curriculum of its construction academy to incorporate green
building technology. The nation's green building economy is poised to grow exponentially in
the next few years, yet faces looming labor shortages in the areas of manufacturing,
construction and installation. A key dimension of Taller San Jose's mission is to ensure that
students are prepared for new employment opportunities such as those associated with the
growth of the green economy.
Taller San Jose has been funded by nearly 75 different foundations and over 1,250 individual
donors. The breakdown of revenue sources for Fiscal Year 2007-2008 is as follows: Individuals-
50%; Foundation Grants- 26%; Corporate gifts- 12%; and Government grants- 12%. This
proven ability to secure funding from a diverse mix of sources ensures Taller's ability to
maintain adequate staffing.
E. Facilities
Taller San Jose provides services at two different locations in Santa Ana. Both sites are
compliant with the Americans with Disability Act (see attachment F). Internet access is
available at every staff member's workspace, the two computer labs utilized by the Office and
Medical Careers Academies and in the career centers at both facilities. Staff uses Microsoft
Outlook, Microsoft Publisher, Microsoft PowerPoint, Microsoft Excel, Microsoft Word, Adobe
Acrobat, Raiser's Edge, OneNet Assessments, QuickBooks Enterprise Edition, TimeClock,
Typing Master, Centurion, Medisoft, SpringCharts, DDC, Internet Explorer and Efforts to
Outcomes (ETO). Founder and President Emeritus, Sister Eileen McNerney has put a great deal
of effort into making both facilities warm and inviting learning environments. Art work adorns
both buildings and the classrooms more appropriately resemble workstations as opposed to cold
institutions.
i onrored by the Sisters of St. Joseph o/ O-qe
Youth interested in Taller San Jose's programs can apply at one of the following locations:
Taller Tech - Construction
810 N. Poinsettia, Santa Ana, CA 92701 P: (714) 569-0940 F: (714) 569-0941
Hours of Operation: Monday - Friday 8:30AM - 5:OOPM
The 10,000 square foot Poinsettia facility serves as the training site for the construction training
academy, Taller Tech, and houses job development and support services staff. The space
provides adequate room for everything from classroom work to large scale building projects. A
portion of the Poinsettia site is leased to the American General Contractors, who conduct classes
there in the evening. Taller San Jose worked closely with the City of Santa Ana, during the
development of this program, to establish this as a suitable site for a trade school. The Santa Ana
City Council approved this usage and provided a variance for all training activities.
Office Careers Academy & Medical Careers Academy
801 N. Broadway, Santa Ana, CA 92701 P: (714) 543-5105 F: (714) 543-5023
Hours of Operation: Monday - Friday 8:30AM - 5:OOPM
Wednesday 8:30AM - 7:OOPM
The fully renovated Broadway location has served as a training center for the Office and Medical
Careers Academies since 1995 and houses our administrative, executive, support services and
job development staff. This location is eight blocks west of Taller Tech and centrally located in
neutral gang territory adjacent to the city's transportation corridor ensuring a safe and accessible
training site for participants from across Orange County.
10
sponsored by the Silt' Is of St., oseph oJOrange
II. About the Organization
A. Description of Proposer
Taller San Jose walks undereducated, unskilled and unemployed young people (ages 18-28) out
of poverty through job training that offers the hope of a productive and self-reliant future. Taller
San Jose is a highly focused, goal oriented program that helps students develop into self-reliant
adults through three training academies in Office Careers, Construction and Medical Careers, as
well as support services that include mentoring and counseling, legal assistance, 12-step support
groups and job placement. Established by the Sisters of St. Joseph of Orange in 1995, Taller San
Jose has helped more than 4,000 high-risk youth in Santa Ana and the surrounding communities
restructure their lives, develop marketable skills and find employment.
Taller San Jose is a multi-service program providing: mentoring and counseling services, life
skills, job-preparation, job-placement and job coaching, bus passes and childcare support as well
as vocational programs in construction, office careers and medical careers.
Taller San Jose recruits students primarily from Santa Ana and Central Orange County. Chronic
poverty, low education levels, unemployment, overcrowded housing and the impact of
immigration combine to make Santa Ana the city with the highest level of "urban hardship" in
the United States, according to a 2004 study by the Rockefeller Institute of Government. Taller
San Jose's students reflect the following profile: Ethnic diversity: 72% of youth are Latino, 13%
are Caucasian, 7% Asian, 3% African American and 5% Other; Age: Youth and young adults
between the ages of 18 and 28. Median age is 23; Court-involvement: 59 % of male students are
currently on probation or parole; Education and skill levels: 95% are deficient in basic skills
(i.e., 6`" grade math and reading levels); Education level. 38% of students did not complete their
High School Diploma; Job experience: 77% are unemployed. 37% have never held a job. Of
those who have been employed, 85% have not held a job for more than 6 months; Family
profile: 22% of female students and 17% of male students are parents.
Taller San Jose employs twenty-one full-time and two part-time staff, with an additional part-
time ROP/Centennial staff member available to youth enrolled in the program. The
Organization's FY 2008-2009 operating budget is $2,863,828. The breakdown of revenue
sources for Fiscal Year 2007-2008 is as follows: Individuals- 50%; Foundation Grants- 26%;
Corporate gifts- 12%; and Government grants- 12%.
Taller San Jose works to promote systemic change within the local community. It serves as a
structured and supportive environment in the center of the city for young people who are caught
in the cycle of poverty and need further training to become financially independent. Taller San
Jose carefully tracks its program outcomes and has learned over the years that 92% of its
program graduates are not re-incarcerated. By comparison, the State of California has one of the
highest recidivism rates in the country, with 70% of past offenders returning to jail within
twenty-four months of release. Furthermore, in the last fiscal year, 201 students graduated from
Taller San Jose and:
• 82% of graduates were placed in employment or went on to an apprenticeship or
community college
• $11.26 is the average wage of graduates
• 45% of graduates receive full health benefits
• 89% of graduates remain employed 12 months after graduation
• 92% of graduates with a criminal record did not reoffend.
11
, onrored by the Sisters of St. Joseph of Orange
B. Experience
Taller San Jose serves the educational and job-training needs of the undereducated and
unemployed out-of-school youth population of Santa Ana who have fallen through the cracks of
traditional educational systems. Over the past two years Taller has operated the following youth
programs:
• Office Careers Academy: This program trains and certifies students in Microsoft Word and
Excel and prepares graduates for employment as administrative assistants, receptionists and
data entry specialists in local companies. Business Skills training is woven throughout the
curriculum and incorporates customer service, presenting Power Point presentations, working
with Outlook, writing business letters and professional etiquette. Every student participates in
mock interview sessions with local business professionals prior to graduation. Through a
unique partnership with Santa Ana College, students enrolled in this program are co-enrolled
at the college, attend class on campus one day a week, and, upon graduation, receive up to 5
college credits toward their Associates Degree. Upon program completion the students have
become certified Microsoft Office Specialists from Certiport.
Over the past two fiscal years, 94 students have graduated from the Office Careers
Academy and:
¦ 67% of graduates found employment within 30 days
¦ $11.89 is the average wage of graduates
¦ 41 % of employed graduates receive full health benefits.
• Medical Careers Academy: The Medical Careers Academy trains youth as both
administrative and clinical medical assistants. Classes include basic computer and the use of
Electronic Medical Record as well as standard software used in most private medical
practices. The administrative medical assistant curriculum emphasizes medical terminology,
health insurance, record-keeping, telephone techniques, customer safety, computer skills,
health safety, communication skills and professionalism. Curriculum for the clinical medical
assistant training program teaches students to measure vital signs, assist the physician with
procedures, administer medications and give injections, record electrocardiograms (ECGs),
draw blood samples and perform basic laboratory tests. Clinical medical assistant trainees
will be required to participate in a 4 week externship after completing the job-training
program provided at Taller San Jose to allow them to gain real world experience. Students
also learn medical terminology and anatomy, basic math skills and medication dosage
calculations. Program graduates receive the Basic Life Support for Healthcare Providers
certification and wallet card from the American Heart Association. This identifies the
graduate as a provider of CPR, administrator of the automated external defibrillator (AED)
and administrator of first aid measures.
In its inaugural year, 47 students graduated from the Medical Careers Academy and:
¦ 68% of graduates found employment or went on to community college
¦ $11.20 is the average wage of graduates
¦ 39% of employed graduates receive full health benefits.
• Construction: Led by a licensed general contractor, the building-trades training program
focuses on construction fundamentals and incorporates: safety awareness and training,
industry-related math proficiency, construction theory, hands-on experience, adherence to
attendance policies, mentoring, job coaching, and leadership development. Apprentices
participate in two hours of daily math training. Classes concentrate on the algebra, geometry
12
ipousored by the Sisters of St. Joseph of Orange
and trigonometry needed for basic construction principles, such as estimating material costs,
reading blueprints, rough carpentry, and so forth. The typical graduate experiences an
average increase of two grade levels in their math abilities. Once students learn concepts in
the classroom, they move to the lab for hands-on training and ultimately build a home from
the ground up. Upon successful program completion, each graduate is awarded a fully-
equipped tool belt to bring with them to their eventual job site. Taller San Jose certifies each
graduate with 10 hours of Occupational Safety and Health Administration (OSHA) training.
OSHA training gives employees in the construction industry the ability to minimize liability
to the company and also reduces employee risk.
Over the past two fiscal years, 127 students graduated from Taller Tech and:
¦ 76% of graduates found employment within 30 days
¦ $12.05 is the average wage of graduates
¦ 36% of employed graduates receive full health benefits
¦ 41 % of graduates went on to apprenticeship or community college.
In 2006, Taller San Jose launched Hope Builders, Inc. - an entrepreneurial endeavor which
not only creates jobs for its graduates, but also contributes to the City of Santa Ana's
affordable housing stock. Hope Builders is currently involved in a collaborative partnership
with the City of Santa Ana and Orange County Community Housing Corp to construct three
new homes in Santa Ana's Logan Neighborhood. Hope Builders currently employs a crew
of 8 construction program graduates on this project. These homes are slated for completion in
the Fall of 2009 and will be sold via a lottery to qualifying low-income residents. This
venture takes current Taller San Jose services a step further by providing employment for
graduates and real-world job experience for current students to help prepare them for
positions in the industry.
• High School Diploma Program: Taller previously provided a high school diploma program
for out-of-school youth. Nearly 500 youth have successfully completed their secondary
education since 1998. The Program was suspended in Fall 2007. Taller San Jose now
partners with Marketplace Educational Center to ensure that students in need of a high school
diploma are enrolled in coursework at their center.
• Convalescent Nursing Academy: In conjunction with ROP, Taller San Jose offered two
levels of Convalescent Nurses Training (first level and acute care) which provided 18 weeks
of classroom and clinical instruction for more than ten years. Students who completed this
training were eligible for certification by the State of California. More than 200 students
graduated from this program, 98% of whom passed their state board examinations. The
program was suspended in December 2007 to better serve the training needs of the local
healthcare industry.
Taller San Jose works very closely with industry partners to refine its curriculum, serve as
mentors to students and place students into employment. Each of the three training programs is
overseen by an Honorary Board of industry specific experts from local companies such as
Toshiba, Insight Investments, Union Bank, Hensel Phelps, Lennar, Bristol Park Medical, St.
Joseph Hospital and McCarthy Construction.
Key staff include the following:
Executive Director, Shawna Smith
sponsored by the Sisters of st. Joseph of Orcy3
Shawna has worked at Taller San Jose for ten years assisting in the development of numerous
projects including the construction training program. She received her B.A. from Santa Clara
University and spent a year working with the Jesuit Volunteer Corps in Orange County. In 2005,
Shawna was recognized as a Marano Fellow by the Aspen Institute and attended their Sector
Skills Academy which provides emerging leaders with a unique opportunity for peer learning,
skills development and professional growth.
Director of Workforce Development (.14), Juana T. Perez.
Juana assists with the oversight for all workforce training programs and works closely with
Program Managers to maintain the quality and consistency in each training program and ensure
alignment with the mission. She earned her BA in Psychology from the University of Riverside
and her MA in Public Policy & Administration with an Urban Affairs emphasis from the
University of California Long Beach.
Director of Finance (.10), Nancy Loughrey.
Nancy has been a Certified Public Accountant for 24 years, and has had an extensive experience
with small businesses, especially concentrating on nonprofits and computer software companies.
She holds a B.S and an M.B.A. in Finance. In addition to responsibility for all accounting
functions, Nancy is responsible for business systems and property maintenance.
Alumni Services Coordinator (.18), David Saldana.
David provides comprehensive follow-up services to recent graduates and active alumni and
oversees student participation in Taller San Jose's Individual Development Account (IDA). He
received his BA in Psychology from California State University Long Beach. Before joining
Taller San Jose, David spent 4 years as a house manager for a juvenile boy's group home and is
currently a Mentor for OC Wraparound services.
Program Manager (.25), Michele Preston.
Michele received her B.A. from California State University, Fullerton in Political Science. She
has over ten years experience in the Non-Profit Sector in both program and administrative
capacities. Michele has been on staff at Taller San Jose since November 2006 and continues to
focus on enhancing the Office Careers Academy program. Preston establishes and monitors
outcomes for recruitment, retention, program completion and job placement for the Office
Careers Academy. Michele also actively participates in the interviewing and assessment process
for all incoming students. Michele is responsible for cultivating and maintaining relationships
with employers, community agencies and other resources including contractual agreements with
community educational institutions for program content, instructors, and evaluation
components.
Case Manager (.25), Santos Chavez.
In addition to providing case management support for students enrolled in Taller San Jose,
Santos provides one-on-one mentoring, emotional support, 12 step education and life skills
training. Santos also provides relapse prevention education to students with a history of
substance abuse. He is a trained Recovery Addiction Counselor through the CA Association of
Alcohol and Drug Addiction Counselors (CAADAC), a member of Santa Ana's Early
Prevention Intervention Commission (EPIC) and is a member of Orange County's Probation
Department's Lives Worth Saving (LWS). Santos is also an ordained minister who runs the
Street Light Church Sober Living Home for re-entry.
slionrored by the Si.cterrt ()fst. Joseph of Oru14
Instructor (.30), Kevin Rhoades.
Bringing over 15 years of carpentry experience to Taller Tech, Kevin Rhoades assists the
Program Director with the development and maintenance of training curriculum and program
components and provides hands-on training and classroom instruction in the fundamentals of
construction. Kevin has a General Education degree from Mt. San Antonio College and attended
Southern California Carpenter's Training School before receiving his teaching credential from
the University of San Diego in 2002.
Case Manager (.30), Susan Ortiz.
Susan is responsible for providing mentoring and case management support to students enrolled
in the Medical Careers Academy. She serves as a life skills instructor and assists with the
coordination of grants as they pertain to students enrolled in the Medical Careers Academy.
Susan receieved her BA in Sociology from Whittier College.
C. Fiscal Capacity
Since it opened in 1995, Taller San Jose has demonstrated clarity of vision and creditability in
the community for dealing with hard-to-reach young adults. The program has been funded by
nearly 75 different foundations and over 1,250 individual donors. Taller San Jose has the ability
to secure funding from a diverse mix of sources including individuals, corporations, family
foundations and government grants. The breakdown of revenue sources for Fiscal Year 2007-
2008 is as follows: Individuals- 50%; Foundation Grants- 26%; Corporate gifts- 12%; and
Government grants- 12%.
Taller San Jose's general contracting company, Hope Builder, Inc. will also contribute to the
program's sustainability. In addition to achieving Hope Builder's ultimate goal of providing
graduates with the skills and stability required to find and maintain living-wage employment, the
project will also generate a steady stream of self-sustaining revenue for Taller San Jose to
supplement its traditional fundraising program.
Accountability requirements and administrative measures have been developed to handle
reporting requirements and tracking systems for all income and expenses including grants
received by Taller San Jose for program purposes. Fiscal data is recorded in QuickBooks
Enterprise. There is an accounting manual available upon request which details the complete
system. There is an annual independent audit. In addition, an annual budget is used to plan
expenditures and costs, which is approved by the Board of Directors. Financial statements are
prepared monthly, and reviewed by the Executive Director. On a bi-monthly basis, financials are
reviewed by Department Managers, the Finance Committee, and the Board of Directors.
Taller San Jose does maintain a procurement policy (attached) which states: The officer,
employee or agent responsible for procurement of services, supplies, equipment or construction
shall review all proposed procurement actions to avoid the purchase of unnecessary or
duplicative items. All services and items will be purchased with consideration of these priorities:
1. Best price
2. Features and quality of item
3. Willingness to meet billing, delivery, and service needs.
4. Minority or Woman-owned supplier.
15
sponsored by the Sisters of St. Joseph of Orange
Taller San Jose is capable of providing monthly invoices for services provided. Costs are
accumulated in the general ledger by account and grant. Cost reports and invoices are prepared
by the Controller who has been a Certified Public Accountant for 24 years, and has had an
extensive experience with small businesses, especially concentrating on nonprofits and computer
software companies. She holds a B.S and an M.B.A. in Finance.
(Please see most recent/2 years of audited financial statements in Attachment G).
A Subcontracting
Taller San Jose does not intend to sub-contract client services or activities.
l
sPotuored by the Si.rterr of St. Joseph of Ora e
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Exhibit C
COMPLAINT HANDLING
UNDER THE
WORKFORCE INVESTMENT ACT
SANTA ANA
WIA
Santa Ana Local Workforce Investment Area
Revised May 7, 2009
Table of Contents
Information Regarding Complaints 3
A. Nondiscrimination and Equal Opportunity Complaints 3
1. Policy Statement 3
2. Civil Rights 4
3. Nondiscrimination laws under WIA 4
4. How to File Your Complaint 5
B. Criminal Complaints 6
II. General Procedures for Handling Non-Criminal Violations of the Act 6
III. Procedures for Handling Complaints at the LWIA Level 8
IV. Procedures for Handling Complaints at the State Level 12
V. Procedures for Handling Discrimination Complaints by Participants 15
VI. Procedures for Handling Handicap Complaints by Participants 17
GLOSSARY OF WIA TERMS 20
2
I. Information Regarding Complaints
A. Nondiscrimination and Equal Opportunity Complaints
1. Policy Statement
In carrying out the purpose of the Workforce Investment Act (WIA), the City of Santa
Ana Local Workforce Investment Area (LWIA) will establish programs to prepare
youth and unskilled adults for entry into the labor force and to afford job training to
those individuals facing serious barriers to employment. Every effort will be made to
provide services necessary for eligible individuals to obtain productive employment.
In implementing WIA, all contractors in the Santa Ana LWIA will foster equal
opportunity and non-discrimination, as provided in State and Federal equal
opportunity and non-discrimination laws including, but not limited to:
• Title VI of the Civil Rights Act of 1964
• Title VII of the Civil Rights Act of 1964
• The Age Discrimination Act of 1975, as amended
• Section 503 of the Rehabilitation Act of 1973
• Section 504 of the Rehabilitation Act of 1973
• Title IX of the Education Amendments of 1972
• Section 188 of the Workforce Investment Act of 1998
In keeping with our commitment, no individual shall be excluded from participation in,
denied benefits of, subjected to discrimination under, or denied employment, in the
administration or of in connection with any WIA funded program because of race,
color, religion, sex, national origin, age, handicap, or political affiliation or belief.
Participation in programs and activities financially assisted in whole or in part under
WIA shall be open to citizens and nationals of the United States, lawfully admitted
permanent resident aliens, lawfully admitted refugee, parolees, and other individuals
authorized by the Attorney General to work in the United States.
No individual will be intimidated, threatened, coerced, or discriminated against
because of filing a complaint, furnishing information, or assisting or participating in
any manner in an investigation, compliance review, hearing or any other activity
related to the administration of WIA.
Administration responsibility for this Equal Opportunity/Affirmative Action (EO/AA)
Program is delegated to the Equal Employment Opportunity (EEO) Officer for the
Santa Ana local Workforce Investment Area. Equal opportunity and non-
discrimination, however, will only be achieved through leadership and implementation
of a viable Affirmative Action Equal opportunity Program.
2. Civil Rights
No one applying for or enrolled in the Workforce Investment Act (WIA) programs may
be discriminated against because of race, color, creed, handicap, national origin, sex,
age, political affiliation, or beliefs.
This means that - for any of the characteristics listed above:
• You may not be denied the opportunity to enroll in WIA.
• No benefits or services may be denied you for discriminatory reasons.
• You may not be segregated or treated any differently from other applicants or
participants, while you are being registered, interviewed, counseled or tested; or
while you are working or attending classes as part of the program.
• You must be provided an equal chance to use all facilities available in the
program.
• Fair employment practices must be provided to all staff with regard to recruiting,
hiring, transferring, promotions, training, compensation, benefits, layoff, and
termination.
You have the right to make a complaint if you feel you have been denied any of the
above opportunities. You cannot in any way be penalized for filing a complaint. Your
WIA sponsor has established a mechanism for handling complaints and grievances.
Your complaint must be filed within 180 days. All complaints will be handled
confidentially.
3. Nondiscrimination Laws under WIA
Title VI of the Civil Rights Act of 1964
Prohibits discrimination on the basis of race, color, national origin, or religion.
The Age Discrimination Act of 1975
Prohibits arbitrary discrimination against persons age 40-70.
The Rehabilitation Act of 1973
4
Prohibits discrimination based on handicap.
Title IX of the Education Amendments of 1972
Prohibits discrimination in any education or training program or activity receiving
federal financial assistance.
OTHER CIVIL RIGHTS LAWS:
Title VII of the Civil Rights Acts of 1964
Prohibits discrimination in employment based on race, color, religion, sex, or
national origin in all terms and conditions of employment and establishes the
Equal Employment Opportunity Commission as the administrative agency.
White House Executive Order no. 11246 as Amended by Executive Order No
11375
Creates the office of Federal Contract Compliance and prohibits discrimination
based on race, color, sex, religion, or national origin.
Department of Labor Secretary's Order no. 4-73
Prohibits discrimination based on sex.
Equal Pay Act of 1963
Prohibits pay differential solely because of sex.
Emergency Employment Act of 1971
Prohibits discrimination based on race, creed, national origin, political affiliation, or
beliefs.
4. How to File Your Complaint
a. Put your complaint in. writing.
b. Have it sworn to before a notary public, if possible.
c. Provides details that tell what happened, where it happened and when it happened.
d. Give the name and addresses of all persons who were present or who had anything
to do with the matter.
...Complaints on the basis of race, color, or national origin, age, sex, religion,
political affiliation or belief, retaliation and citizenship, must be filed within 180
days of the alleged occurrence directly with:
5
Director
Civil Rights Center
U.S. Department of Labor, Room N-4123
200 Constitution Ave., NW
Washington, D.C. 20210
Complaints on the basis of handicap must be filed within 180 days of the alleged
occurrence. These complaints must be filed directly with the WIA administrative
entity. The WIA administrative entity shall issue a written decision within 30 days
of the filing of the complaint. If the complaint is still unresolved, an appeal may be
made to the Chief of State Workforce Investment Division Office.
The Department of Labor, the Civil Service Commission, the Equal Employment
opportunity Commission, and many other offices and agencies are committed to
assuring equal employment opportunities for all persons. They will protect you.
A case may be taken to court if the other processes do not yield satisfactory results.
You may hire your own lawyer, or if you cannot afford one, the court may appoint one
for you.
It is unlawful for an employer, union, or employment agency to punish you or any
witness for attempting to present the facts in a case.
YOUR CIVIL RIGHTS UNDER THE
WORKFORCE INVESTMENT ACT
Santa Ana Local Workforce Investment Area
1000 E. Santa Ana Blvd., Ste 200
Santa Ana, CA 92701
(714)565-2600
B. Criminal Complaints
In accordance with the WIA (P.L. 105-200) and the implementing code of Federal section
667.600.... Federal handling of criminal complaints and report fraud, abuse and other
criminal activity. "All information and complaints involving fraud, abuse or other criminal
activity shall be reported directly and immediately to the City of Santa Ana and the
Secretary of Labor."
II. General Procedures for Handling Non-Criminal Violations of the Act
The following procedure is promulgated to meet the requirements of Title 20, of the Code of
Federal Regulations, Section 667.600 through 667.640 of the WIA regulations, and Section
181(c) of the Act (Public Law 105.200: 29 U.S. Code Sec. 2931 et seq.) at the State and LWIA
level for the receipt, investigation, hearing, and resolution of complaints by WIA participants,
6
sub recipients, applicants for participation, or financial assistance, labor unions, community
based organizations, or any other persons.
These procedures provide for resolution of non-criminal complaints arising from the operation of
the Santa Ana LWIA.
A complaint is defined here as a written expression by a party alleging a violation of the Act,
regulations promulgated under the Act, recipient grants, sub agreements, or other specific
agreements under the Act, including terms and conditions of employment of such
participants in employment training programs. All complaints, amendments and withdrawals
shall be in writing. These procedures are intended to resolve matters which concern policies,
procedures or action(s) arising in connection with WIA programs operated by each LWIA grant
recipient and sub recipient under the Act.
These procedures shall not be construed as affecting any other available legal remedy outside
of the WIA complaint process (i.e., disputes regarding terms and conditions of employment of
any employee who is not a participant), either separately or simultaneously, that a person may
wish to pursue in the resolution of a non-WIA complaint. Also, these procedures do not restrict
the LWIA grant recipient staff in carrying out informal discussion
Procedures do not restrict the LWIA grant recipient staff in carrying out informal discussion and
resolution of any problems outside of and without resort to the formal complaint procedure.
A. The following principles and rules apply to all complaints at all steps of the complaint
procedures:
All complaints must be made in writing within 180 days of the alleged occurrence,
except complaints alleging fraud or criminal activity.
2. All persons filing a complaint shall be free from restraint, coercion, reprisal, or
discrimination. Good faith efforts shall be made to informally resolve the complaint
prior to the scheduled hearing. Complainants have the right to withdraw their
complaints (in writing) at any time prior to the hearing. A complainant may amend
his/her complaint to correct technical deficiencies but not to add issues.
3. Complainants shall have the right to be represented at their own expense by
person(s) of their choosing at all levels of the complaint process.
4. Upon enrollment into employment or training, participants shall be provided with a
written description of these procedures, including notification of their right to file
complaints and instructions for filing.
An employer of participants, including private-for-profit employers of participants, may
use this or other complaint resolution procedures so long as the participant is
informed of the complaint resolution procedure they are to follow and the time frames
governing review of complaints are met.
7
A "participant", within the meaning of these procedures, is an individual who receives
employment-training services under a program funded by Santa Ana LWIA. The
Complaint Resolution Procedures contained herein (or the alternative procedures
which an employer may use) shall be available to participants to resolve disputes
regarding items and conditions of employment of such participants in employment
training programs. However, such procedures shall not be used to resolve disputes
regarding terms and conditions of employment of any employee who is not a
participant, as defined herein.
5. If a complaint does not receive a decision at the LWIA grant recipient level within 60
days of filing the complaint or receives an unsatisfactory decision, the complainant
then has a right to request a review of the complaint by the Governor.
6. Complainants must initially file and exhaust LWIA grant recipient/hearing procedures
prior to appealing to the State except where the State determines that the LWIA grant
recipient's procedures are not in compliance with the State's procedures.
III. Procedures for Handling Complaints at the LWIA Level
A. Receipt Complaints
Pursuant to the WIA regulations found at 20 CFR, Section 667.600, the LWIA administrative
entities have the responsibility to conduct hearings and resolve complaints made by
individuals about the administration of programs in the LWIA. "LWIA level" encompasses
LWIA administrative entity and employers to which the administrative entity has delegated
the complaint resolution process. The following comprise the guidelines for resolving issues
arising in connection with WIA programs operated by the Santa Ana LWIA including
resolutions of complaints arising from actions, such as audit disallowances or the imposition
of sanctions taken by the Governor with respect to audit findings, investigations or
monitoring reports.
1. Form and Filing of Compliant
Official filing date of the compliant is the date the written complaint is received. The filing
of the complaint with the Santa Ana LWIA Equal Employment Opportunity Officer shall
be considered as a request for hearing and a decision must be issued within 60 days.
The complaint must be in writing and must be signed and dated. The complaint should
also contain the following information:
a. Full name, telephone number, if any, and mailing address of the complainant;
b. Full name, telephone number, and mailing address of the agency involved (respondent);
c. Clear and concise statement of facts including dates constituting alleged violation;
d. What provisions under the Act, regulations, grant or other agreements under the Act, are
believed to have been violated;
8
e. Remedy sought by the complainant; and
f. If the complainant is a private or public entity or corporation, and not a natural person,
the filing of the complaint must be duly authorized by the governing body of such entity
or corporation.
The absence of any of the requested information shall not be a basis for dismissing the
complaint.
A copy of the complaint must be sent to the respondent and both parties notified of the
opportunity for an informal resolution. At each step of the complaint process, the complainant
must be notified in writing of the next procedural step.
2. Informal Conference
Informal conferences will be utilized by the Santa Ana LWIA to resolve complaints;
however, such informal conferences shall not extend the time within which a decision
must be issued after receipt of a complaint. Attempts at informal resolution will
commence with two (2) weeks of the date of filing of the complaint.
a. The EEO Officer will review the case and ascertain facts prior to the conference so that
appropriate resolution can take place at the time of this meeting whenever possible.
b. Although the complainant should be encouraged to attend this conference, his/her failure
to do so should not preclude his/her right to request a hearing on the matter.
c. If mutually satisfactory resolution results and the Santa Ana LWIA concurs, the EEO
Officer will write a brief report for the file stating the issues and resolution. The matter
shall then be considered closed.
d. If resolution does not result, the complainant shall be provided the necessary information
and assistance to request a hearing if he/she so desires.
3. Request for Hearing
a. As in the case of the complaint, the request for a hearing should be put in writing and
be filed in person or by mail. A governing board resolution of authorization to appeal
should also be submitted when appropriate. The request should be filled with:
Anita Queen
Sr. Personnel Analyst - EEO Officer
20 Civic Center Drive, M-24
Santa Ana, CA 92701
(714) 647-5157
9
b. A hearing will be scheduled by the EEO Officer within thirty (30) days of the date of
filing of the complaint.
4. Notice of Hearing
Upon receipt of the request for hearing, the complainant and the respondent will be
notified in writing of the hearing ten (10) calendar days prior to the date of the hearing.
The ten-day notice may be shortened with the written consent of the parties. A decision
will be issued by the Santa Ana LWIA within sixty (60) days of the date of filing of the
complaint.
The hearing notice shall be in writing and contain the following information:
a. The date of notice, name of the complainant, and the name of the party against whom
the complaint is filed.
b. The date, time and place of hearing before an impartial hearing officer.
c. A statement(s) of the alleged violation(s)
d. Advise as to where information or assistance may be obtained, and the name, address,
and telephone number of the Santa Ana LWIA Equal Employment Opportunities (EEO)
Officer who can answer inquiries.
B. Conduct of Hearing
The hearing shall be conducted in an informal manner with strict rules of evidence not
applicable. Unnecessary technicalities should be avoided. It should provide the flexibility to
enable adjustment to the circumstances presented.
1. The hearing officer shall have complete independence to obtain facts and make
decisions. The hearing officer shall be in a position to render impartial decisions and
thus should not be subordinate to the Santa Ana LWIA or its sub recipients. The hearing
officer will be selected from a list of names on file with the EEO Officer.
2. Full regard must be given to the requirements of due process to insure a fair and
impartial hearing.
3. The hearing office designated by the EEO Officer to function in a quasi-judicial capacity
should begin the hearing by summarizing the record and the issue and should explain
the manner in which the hearing will be conducted, making sure that everyone involved
understands the proceedings. Such explanations should be adapted to the needs of the
specific situation. The hearing officer might take testimony under oath or affirmation to
give some assurance of veracity to the hearing.
10
4. The burden of proof should be reasonable and flexible, dependent upon the
circumstances of the case involved. The hearing officer determines the order of proof.
Generally, the party making the complaint has the obligation of establishing his or her
case and should be examined first.
5. The party involved should have the right to be represented (at their own expense) if
he/she so desires. Other he/she is limited to his/her own abilities and those to the
hearing officer in obtaining testimony in the case.
6. It is important that the hearing officer obtain the fullest information for the record. If the
parties involved, or their representatives, do not know how to ask the right or pertinent
questions in pursuing their right to due process, it shall be necessary for the hearing
officer to step in to have all the materials and relevant facts elicited.
7. The practice in informal hearings is generally not to apply strict rules of evidence in
obtaining facts. However, the quantity of evidence required to support a decision on an
issue should be sufficiently credible that the state (or other appropriate agency), upon
reviewing the decision, would conclude that the decision is supported by substantial
evidence.
8. The hearing officer should attempt to negotiate a resolution of the issue at any time prior
to the conclusion of the hearing.
9. Within ten (10) days of the conclusion of the hearing, the hearing officer will issue a
recommended decision to the LWIA for final determination. The recommended decision
shall be in writing and may be accepted, rejected or modified by the Santa Ana
Workforce Investment Board.
C. Issuance of Decision
Within sixty (60) calendar days of filing of the complaint, the Santa Ana LWIA shall issue a
written decision to all parties by first class mail. The final decision shall contain the following
information:
1. The name of the parties involved.
2. A statement of the alleged violation and issues related to the alleged violation.
3. A statement of the facts.
4. The decision and the reasons for the decision.
5. A statement of corrective action, if any, to be taken.
6. Notice of the right to request, within ten (10) calendar days of receipt of the decision, a
review of the decision by the State Review Panel.
D. Record of Hearing
11
An administrative file containing support documents on the complaint resolution process
hearing conducted will be retained by the Santa Ana LWIA. The purpose of a record is to
serve as substantiation of the process followed by the Santa Ana LWIA on the resolution of
the issues and the results. This information would then be available for subsequent review
in the event the matter is raised with the State. Such records must be retained for a three-
year period after the grant has been officially closed out.
The Santa Ana LWIA's written decision will be included in the record. Evidence received at
the hearing, notes by the hearing officer, stenographer's notes and tape recordings may
also be used.
E. Establishment of Complaint Procedures
In accordance with Section 667.600, each employing agency including private-for-profit
employers of participants under the Act is required to establish a complaint procedure for
resolving matters relating to the terms and conditions of employment. Employers may
operate their own grievance system or may utilize the Santa Ana LWIA's established
procedures under Section 667.600. At a minimum these procedures must include:
1. Written notice, upon enrollment into employment training services, of the scope and
availability of such procedures. Employer's grievance procedures shall be set forth in a
written document and must meet the regulation mandate that a complaint will be
resolved with sixty (60) days from the date the complaint was filed. A copy of employer's
grievance procedure shall be provided to each participant upon enrollment in
employment training.
2. Written notice, at the time the grievance is filed, of the procedures under which the
grievance will be processed.
3. Written notification of the disposition of the grievance and a written decision shall be
issued within thirty (30) days of the filing of the grievance unless a present and long
established grievance specifically provides other limits; and
4. Written notification of the participant's right to request a review of the employer's
decision by the Santa Ana LWIA and the State Review Panel in accordance with Section
667.600.
IV. Procedures for Handling Complaints at the State Level
Section 181 (c) of the Act and the WIA regulations at 20 CFR, Section 667.600 (d) requires the
Governor to establish a State Review process of complaints filed at the LWIA grant recipient
level and of complaints initially filed at the State level.
Appeals of decisions issued at the LWIA level including audit disallowances and sanctions shall
be reviewed by the State Review Panel. The State Review Panel shall review the record
established at the LWIA level and shall issue a decision based on the information contained
therein.
12
Complaints which may be initially filed at the State level will be heard by an independent
hearing officer designated by the State Workforce Investment Division (WID). The hearing
officer shall conduct a hearing and issue a recommended decision to the State Panel. The
recommended decision shall be in writing and may be accepted, rejected or modified by the
State Review Panel.
A. Form and Filing of Complaint.
1. Request for State Review of LWIA Level Decisions
On receipt of a complainant's request for review because of an unsatisfactory decision,
the State shall provide for an independent state review.
2. Filing of Requests for State Review
The State Review Panel shall review all LWIA level decisions when a request for review
is filed within 10 days of receipt of the adverse decision. Such requests must be filed in
writing with the Chief of the WID Office. The request for review should contain the
following information:
a. Full name, address, and telephone number of the party requesting the review
b. Full name, address, and telephone number of the other party
c. A copy of the decision
d. Brief statement of reasons for review or the section of the LWIA decision to be
reviewed including regulatory and statutory citations
e. A statement of the relief sought.
3. Complainant Responsibility
It is the responsibility of the complainant to include in the request for review a written
statement setting forth the facts presented at the LWIA hearing which support the
requested relief.
The Chief, WID, shall mail a copy of the request for review to the other party and to the
LWIA. It shall be the responsibility of the LWIA to submit the complete record including a
typed record of the hearing to the Chief, WID, within ten (10) days.
B. Conduct of Hearings.
1. Request for Hearing at the State Level
If no decision has been issued at the LWIA level or the State has determined an audit
disallowance or imposed sanctions, the complainant may request a hearing. The
13
hearing officer will then issue a recommended decision to the State's Review Panel for
final determination.
2. Filing for Request for Review
The request for a State hearing shall be filed within ten (10) days after LWIA should
have issued a decision or ten (10) days after the issuance of the audit disallowance or
sanction. The request shall be filed directly with the Chief of the WID in writing and
should include the following:
a. Full name, address, and telephone number of the LWIA
b. Name, address, and telephone number of the LWIA
C. Copies of complaints made at LWIA level from which no decisions were
issued or sanctions and imposed.
d. A statement of basis for the request for hearing.
3. Evidentiary Hearing
Upon receipt of the request for a State level hearing, a hearing before a designated
hearing officer will be scheduled.
The hearing will be recorded mechanically or by court reporter.
Both parties concerned will have the opportunity to present oral and written testimony
under oath, to call and question witnesses in support of his/her position, to present oral
and/or written arguments, to examine records and documents relevant to the issue(s),
and to be represented.
The hearing officer shall issue a written decision, which shall be forwarded to the State
Review Panel for final determination.
The State Review Panel may accept, reject or modify this recommendation. The
decision of the State Review Panel is final except for audit disallowances, which must be
approved by the Secretary of Labor
C. State Review Panel
The State Review Panel will consist of a panel of three representatives from the
Employment Development Department: one from the Legal Offices, one from the WID,
and one from the Director's office. The panel will issue a written decision, which will be
sent to the appropriate parties within thirty (30) days of receipt of the request for State
review.
Decisions issued by this panel, under the authority of the Governor, are final.
14
D. Issuance of State Review Decision.
The State review will be limited to violations of the WIA, implementing WIA regulations or
the grant agreement. This review shall be limited to the record established at the LWIA
hearing.
V. Procedures for Handling Discrimination Complaints by Participants.
A. Complaints on the basis of race, color, or national origin, age, sex, religion, political
affiliation or belief, retaliation, and citizenship, where appropriate, must be filed within 180
days of the alleged occurrence.
1. It is the responsibility of the Santa Ana LWIA's Equal Employment Opportunity (EEO)
Officer to determine jurisdiction and to make the complainant aware of and provide
assistance in filing a complaint in accordance with the Santa Ana LWIA's procedure
under Section II (A).
15
PROCEDURES FOR HANDLING NON-CRIMINAL COMPLAINTS
No later than
180 days of
alleged
discrimination
Within 10 days of
receipt of
unsatisfactory
decision or 10
days from date
LWIA decision
should have been
issued.
Handling of complaints filed at LWIA level arising in connection with WIA
programs operated by LW/As
Unsatisfactory Decision or LWIA Decision not issued within 60 days
w
0
0
Request for State Review w
0
0
a
Governor's Decision issued by State Review Panel
If no decision issued by State Review Panel
o
Appeal to DOL
c
c
C
c
t
16
Informal Resolution Process
2. In cases where areas of authority overlap, it is the responsibility of the EEO Officer to
advise the complainant of the existence of State, Federal and other proper action
agencies, which may also have a bearing.
3. Complainants alleging discrimination under this part will be made aware of their right to
file directly with the Office of Civil Rights (OCR), U.S. Department of Labor and
applicable procedures.
4. Complainants must file their complaint directly with:
Anita Queen
Sr. Personnel Analyst - EEO Officer
20 Civic Center Drive, M-24
Santa Ana, CA 92701
(714) 647-5157
A. Procedures for Handling Handicap Complaints by Participants
Complaints alleging discrimination on the basis of handicap will be filed and processed under
the Department of Labor regulations implementing Section 504 of the Rehabilitation Act of 1973
at 29 Code of Federal Regulations Section 32.
1. Complaints must exhaust the Santa Ana LWIA's informal resolution procedures before
filing their complaint with OCR.
2. Complainants will be made aware of the 180 days requirement in which to file his/her
complaint.
A. Procedures at the LWIA Level
The complainant shall file his/her complaint directly with the Santa Ana LWIA. Upon
receipt of the complaint, the EEO Officer shall investigate and gather information
concerning the complaint.
2. An informal conference will be held with the parties concerned in an effort to resolve the
issue(s). The complainant has the right to be present and may be represented during
the conference.
3. The Santa Ana LWIA shall issue in writing its decision to the complainant no later than
thirty (30) days after the filing of the complaint.
B. Procedures at the State Level
1. The complainant may appeal to the State if he/she is not satisfied with the decision of the
Santa Ana LWIA.
17
2. The Complainant must file his/her appeal as a request for review directly with the Chief
WID within ten (10) calendar days after the receipt of the Santa Ana LWIA's decision.
3. The Chief-WID, shall issue a decision no later than thirty (30) calendar days after receipt
of the request for review.
4. After the complainant has received a decision or no decision has been received from the
Director of Employment Development Department (on behalf of the Governor), the
complainant has the right to appeal his/her complaint within thirty (30) calendar days to
the Office of Civil Rights (OCR) with the Department of Labor.
18
PROCEDURES FOR HANDLING HANDICAP COMPLAINTS
No later than
180 days of
alleged
discrimination
Filed within 30
days of
LWIA/State
Decision or 90
days from date of
initial filing of
complaints
Filing of complaint on the basis Of Handicap with LWIA
Informal Resolution
o
If no resolution reached
o
o
Request for Hearing
I
Notice of Hearing
I
Hearing Conducted
LWIA Decision
Unsatisfactory Decision or No Decision
o
State Review
I
Governor's Decision
Appeal to Assistant Secretary Department of Labor
Day 1
Day 145 Day
60 Days
19
GLOSSARY OF WIA TERM
AGE DISCRIMINATION ACT - A law passed by Congress in 1975 which prohibits discrimination on
the basis of age by any program or activity receiving Federal Funds.
APPLICANT - An individual who applies to a subrecipient or contract for services provided under
WIA and who has not yet transitioned to the status of participant.
ASSESSMENT - Services designed to determine each participant's employability, aptitudes, abilities
and interests and to develop a plan to achieve the participant's employment and related goals; also to
identify the available employment and traning activities appropriate for the participant. Testing and
counseling may also be used during assessment process.
CHARGING PARTY (CP), COMPLAINANT, GRIEVANT, OR AGGRIEVED PERSON - The person
who charges that he/she has been discriminated against under Department of Justice
nondiscrimination and civil rights regulations and/or guidelines.
DISCRIMINATION - In general, a failure to treat all equally, whether intentional or unintentional; the
effect of an action, policy or practice which selects an individual or class of persons to receive
unequal treatment.
ELIGIBLE NON-CITIZEN - Lawfully admitted permanent resident, aliens, lawfully admitted refugees,
and parolees and other individuals authorized by the Attorney General to work in the United States.
EMPLOYER - An employer subject to the provisions of the Civil Rights Act of 1964, as amended,
including state and local governments and any Federal agency subjects to the provisions of Section
717 of the Civil Rights Act, as amended; and any Federal contractor or subcontractor covered by
executive Order 11246, as amended.
GRIEVANCE - An allegation that something imposes an illegal obligation or burden or denies some
equitable or legal right, or causes injustice .
HANDICAPPED INDIVIDUAL - Any individual who has a physical or mental disability that constitutes
or results in a substantial handicap to employment.
INTAKE - Includes screening to determine eligibility; to select from eligible applicants those
individuals who are most in need and can benefit from program services; to complete procedural
requirements necessary to enroll an individual into the program and to refer those not enrolled to
other programs.
JOINT COMPLAINT - A complaint of employment discrimination covered by Title VII or the Equal
Pay Act and by Title VI or Title IX. Individual "joint complaints" are normally investigated by EEOC
20
unless OCR has a compelling reason to investigate. "Joint complaints" alleging discrimination in
employment and other practices and pattern or practice "joint complaints" are normally investigated
by OCR.
JURISDICTION - Authority to investigate and resolve complaints against an institution subject to a
law or statute which has been assigned to OCR for enforcement, i.e., Title VI, Title IX, etc.
PARTICIPANT - Any applicant who has: (1) Been determined eligible for participation upon intake;
and (2) Who is receiving subsidized employment, training or services (except post-termination
services) funded under the Act, following intake, except for an individual who receives only outreach
and/or intake and assessment services.
21
Exhibit D
Certification Regarding
Debarment, Suspension Ineligibility and Voluntary Exclusion
Lower Tier Covered Transactions
This certification is required by the regulations implementing Executive Order 12549, Debarment and
Suspension, 29 CFR Part 98, Section 98.510, Participants' Responsibilities. The regulations were
published as Part VII of the May 16, 1988, Federal Register (Pages 19160-19211).
(Before completing certification, read instructions which are an integral part of certification)
1. The prospective primary participant, (i.e. grantee) certifies to the best of its knowledge and belief,
that it and its principals:
a. Are not presently debarred, suspended, proposed for debarment, declared ineligible, or
voluntarily excluded from covered transactions by any federal department or agency;
b. Have not within a three-year period preceding this proposal been convicted or had a civil
judgment rendered against them for commission of fraud or a criminal offense in connection
with obtaining, attempting to obtain, or performing a public (federal, state or local) transaction
or contract under a public transaction; violation of federal or state antitrust statues or
commission of embezzlement, theft, forgery, bribery, falsification or destruction of records,
making false statements, or receiving stolen property.
c. Are not presently indicted for or otherwise criminally or civilly charged by a government
entity (federal, state or local) with commission of any of the offenses enumerated in paragraph
(1)(b) of this certification; and
d. Have not within a three-year period preceding this application/proposal had one or more
public transactions (federal, state or local) terminated for cause or default.
2. Where the prospective primary participant is unable to certify to any of the statements in this
certification, such prospective participant shall attach an explanation to this proposal.
Gra tee/Contractor r a zation
Director of Finance
Name and Title of Official Authorized to Certify
On Behalf of the Grantee
2/27/09
Date
rpontored by the Szrtert of St. Jarefih of Orange
Exhibit D
CERTIFICATION REGARDING LOBBYING
CERTIFICATION FOR CONTRACTS, GRANTS, LOANS
and COOPERATIVE AGREEMENTS
The undersigned certifies, to the best of his or her knowledge and belief, that:
1) No Federal appropriated funds have been paid or will be paid, by or on behalf
of the undersigned, to any person for influencing or attempting to influence
an officer or employee of an agency, a Member of Congress, an officer or
employee of Congress, or an employee of a Member of Congress in
connection with the awarding of any Federal contracts, the making of any
Federal grant, the making of any Federal loan, the entering into of any
cooperative agreement, and the extension, continuation, renewal,
amendment or modification of any Federal contract, grant, loan or
cooperative agreement.
2) If any funds other than Federal appropriated funds have been paid or will be
paid to any person for influencing or attempting to influence an officer or
employee of any agency, a Member of Congress, an officer ,or employee of
Congress, or an employee of a Member of Congress in connection with this
Federal contract, grant, loan or cooperative agreement, the undersigned shall
complete and submit Standard Form - LLL, "Disclosure Form to Report
Lobbying," in accordance with its instructions.
3) The undersigned shall require that the language of this certification be
included in the award documents for all subawards at all tiers (including
agreements) and that all subrecipients shall certify and disclose accordingly.
This certification is a material representation of fact upon which reliance was
placed when this transaction was made or entered into. Submission of this
certification is a prerequisite for making or entering into this transaction imposed by
31 U.S.C. 1352. Any person who fails to file the required certification shall be
subject to a civil penalty of not less than $10,000 and not more that $100,000 for
each such failure.
Grantee/Contractor Organization Program Title
Name of Certifying Official Signature
Exhibit E
Certification Regarding Drug-Free Workplace Requirements
A. The grantee certifies that it will or will continue to provide a drug-free workplace by:
a. Publishing a statement notifying employees that the unlawful manufactures, distribution,
dispensing, possession, or use of a controlled substance is prohibited in the grantee's
workplace and specifying the actions that will be taken,against employees for violation of
such prohibition;
b. Establishing an on-going drug-free awareness program to inform employees about:
1. The dangers of drug abuse in the workplace;
2. The grantee's policy of maintaining a drug-free workplace;
3. Any available drug counseling, rehabilitation, and employee assistance programs;
and
4. The penalties that may be imposed upon employees for drug abuse violations
occurring in the workplace;
c. Making it a requirement that each employee to be engaged in the performance of the
grant be given a copy of the statement required in paragraph (a);
d. Notifying the employee in the statement required by paragraph (a) that, as a condition of
employment under the grant, the employee will:
1. Abide by the terms of the statement; and
2. Notify the employer in writing of his or her conviction for a violation of a criminal
drug statute occurring in the workplace no later than five calendar days after such
violation;
e. Notifying the agency in writing, within ten calendar days after receiving notice under
subparagraph (d)(2) from an employee or otherwise receiving actual notice of such
conviction;
f. Taking one of the following actions, within 30 days of receiving notice under
subparagraph (d)(2), with respect to any employee who is so convicted:
1. Taking appropriate personnel action against such an employee, up to and including
termination; or
2. Requiring such employee to participate satisfactorily in a drug abuse assistance or
rehabilitation program approved for such purposes by a Federal, State, or local
health, law enforcement, or other appropriate agency;
B.".1 The grantee shall insert in the space provided below, or include as a separate attachment, a
listing of the site(s) for the performance of work done in connection with the specific grant:
Place of Performance (Street address, city, county, State, zip code)
Name of Organization
Name aid Tine of Authorized Representative
6111
ture
Exhibit F
BUDGET FORM
Administrative
No more than 10%
allowed. Program Total WIA Match/In Kind
Personnel
Salaries*
1. See attached sheet. 7,304
2.
3.
Use separate sheet if
necessary.
70,645
77,949
64,020
Benefits*
1. See attached sheet.
2.
3.
Use separate sheet if
necessary.
1,461
14,129
15,590
12,804
Total Personnel 8,765 84,774 93,539 76,824
Operating Expenses
Rent or user fee*
Utilities
Phones
Internet fees
Parking fees
Security
Maintenance
Insurance
Equipment rental fees*
Vehicle lease*
Office expenses
(consumables)
Accounting Services
Legal services
Auditing services 1,000 1,000
Indirect costs*
Staff training
Staff travel/mileage
Participant Wages*
Support services* 23,213
Participant Incentives* 24,000 24,000
Other (list)*
Total Operating Expenses 1,000 24,000 25,000
GRAND TOTAL
(Total Personnel +Total
Operating Expenses) 9,765 109,774 118,539 100,037
'See Budget Form Instructions
sponsored by the Sisters of St. Joseph of Orange
BUDGET NARRATIVE
Proposal Budget
Personnel Expenses Re uest
Staff Salaries
Administrative:
Nancy Loughrey (.10), Director of Finance $7,304
Program:
David Saldana (.18), Alumni Services Coordinator $7,667
Michele Preston (.25), Program Manager $12,750
Kevin Rhoades (.30), Instructor $18,000
Susan Ortiz (.30), Case Manager $12,000
Juana Perez (.14), Director of Workforce Development $9,728
Santos Chavez (.25), Case Manager $10,500
Benefits @ 20% $15,590
Total Personnel: $93,539
Operating Expenses
Participant Incentives
15 youth @ $100/ week x 16 weeks = $1,600/stipend $24,000
(24,000)
Supportive Services/Counseling
Includes counseling from Licensed Clinical Social Worker In-Kind
Auditing Services
Independent Outside Audit $1,000
Total OperatinL: $25,000
TOTAL EXPENSES: $118,539
sPO -0 1 by the Sisterr of St. Jos%b of Orange
Exhibit G
Assurances & Certifications
Selected providers will be required to sign and submit "actual" assurances and certificates as required
by the City of Santa Ana and the Workforce Investment Board on all contracts.
1 recognize that I must give assurances for each item below. If I cannot, this proposal will be
automatically rejected. Please initial each box.
® I am authorized by my Board of Directors, Trustees, other legally qualified officer, or as the
owner of this agency or business to submit this proposal.
® We are not currently on any Federal, State of California, or local Debarment list.
® We will provide records to show that we are fiscally solvent, if needed.
® We have, or will have, all of the fiscal control and accounting procedures needed to ensure that
WIA funds will be used as required by law and contract.
® We have additional funding sources and will not be dependent on WIA funds alone.
We do or will meet the applicable Federal, State, and local compliance requirements.
These include, but are not limited to:
®Records accurately reflect actual performance.
Zymaintain record confidentiality, as required.
®Reporting financial, participant, and performance data, as required.
®Comply with State and Federal fiscal and program activity audits.
®Complying with Federal and State non-discrimination provisions.
®meeting requirements of Section 504 of the Rehabilitation Act of 1973.
®meeting requirements of the American's with Disabilities Act of 1990. (submit attachment F)
®meeting all applicable labor law, including Child Labor Law standards.
®Agree to provide a drug free workplace.
®Agree to insure the City of Santa Ana through General Liability Insurance and Automobile
Liability. Coverage in the amount of $1,000,000.00 policy.
®Agree to provide all participants with Grievance Procedures.
®Agree to insure proposer's employees through Workers Compensation Insurance
(including part-time employees)
®Procurement policies and procedures are in place and meet federal guidelines.
We will not:
®Place a youth in a position that will displace a current employee.
®Use WIA money to assist, promote, or deter union organizing.
®Use funds to employ or train of persons in sectarian activities.
Muse funds for youth in the construction, operation, or maintenance of any part of a facility to be
used for sectarian instruction or religious worship.
Muse WIA funds for activities that would interfere with or replace regular academic requirements
for eligible youth who are not dropouts.
Muse WIA funds to carry out programs funded under the School-to-Work Opportunities Act of
1994 unless the program(s) are only for youth eligible to participate under WIA.
Muse WIA money under this contract to purchase any equipment.
1 hereby assure that all of the above are true.
Director of Finance 2/27/2009
Title Date
sponsored by the Sisters of St. Joseph olOrange
?oR°® CERTIFICATE OF LIABILITY INSURANCE FD?ATE(
M /2009
page 1 of 2
y ,
PRODUCER 877-945-7378 THIS CERTIFICATE IS ISSUED AS A MATTER OF INFORMATION
ONLY AND CONFERS NO RIGHTS UPON THE CERTIFICATE
Willis North America, Inc. HOLDER. THIS CERTIFICATE DOES NOT AMEND, EXTEND OR
26 Century Blvd. ALTER THE COVERAGE AFFORDED BY THE POLICIES BELOW.
P. 0. Box 305191
Nashville, TN 37230-5191 INSURERS AFFORDING COVERAGE NAIC#
INSURED Taller San Jose INSURERA: Hartford Insurance Company of the Midwest 37478-001
801 N. Broadway
Santa Ana
CA 92701 INSURER B:
,
INSURER C:
INSURER D:
INSURER E:
COVERAGES
THE POLICIES OF INSURANCE LISTED BELOW HAVE BEEN ISSUED TO THE INSURED NAMED ABOVE FOR THE POLICY PERIOD INDICATED. NOTWITHSTANDING
ANY REQUIREMENT, TERM OR CONDITION OF ANY CONTRACT OR OTHER DOCUMENT WITH RESPECT TO WHICH THIS CERTIFICATE MAY BE ISSUED OR
MAY PERTAIN, THE INSURANCE AFFORDED BY THE POLICIES DESCRIBED HEREIN IS SUBJECT TO ALL THE TERMS, EXCLUSIONS AND CONDITIONS OF SUCH
POLICIES. AGGREGATE LIMITS SHOWN MAY HAVE BEEN REDUCED BY PAID CLAIMS.
IN
S R
LTR
DD'
IN=
TYPE OF INSURANCE
-
POLICY NUMBER
POLICY EFFECTIVE
POLICY EXPIRATION
LIMITS
GENERAL LIABILITY EACHOCCURRENCE $
COMMERCIAL GENERAL LIABILITY DAMAGE TO ED
PREMISES(ERaoccENTurence
$
CLAIMS MADE
OCCUR
u MED EXP (Anyone person) $
PERSONAL&ADVINJURY $
GENERAL AGGREGATE $
GEN'LAGGREGATE LIMIT APPLIES PER: 0 PRODUCTS -COMP/OP AGG $
POLICY PR? LOC
AU TOMOBILE LIABILITY
too
ANYAUTO
9 COMBINED SINGLE LIMIT
(Ea accident) $
ALLOWNEDAUTOS re?
o? BODILY INJURY
$
SCHEDULED AUTOS (Per person)
S'
P
4 ??7
HIREDAUTOS 1?
?C?
NON-OWNED AUTOS r
? BODILY INJURY
(Per accident)
$
PROPERTYDAMAGE $
(Per accident)
GA RAGE LIABILITY AUTO ONLY - EA ACCIDENT $
ANYAUTO EAACC $
OTHER THAN
AUTO ONLY: AGG $
EXCESS/ UMBRELLA LIABILITY EACH OCCURRENCE $
7 OCCUR 7 CLAIMS MADE AGGREGATE $
DEDUCTIBLE
RETENTION $ $
A WORKERS COMPENSATION 72WNC93300 5/31/2009
5
31
2 ICSTATU- OTH-
AND EMPLOYERS'LIABILITY /
/
010 X T CRY LIMITS ER
YIN
ANY PROPRIETOR/PARTNER/EXECUTiVE?
OFFICERIMEMBER EXCLUDED? E.L. EACH ACCIDENT $ 1,000,000
(Mandatory in NH)
If
es
describe under E.L. DISEASE - EA EMPLOYEE $ 1,000,000
y
,
SPECIAL PROVISIONS below E.L. DISEASE - POLICY LIMIT $ 1,000,000
OTHER
DESCRIPTION OF OPERATIONS/ LOCATIONS/ VEHICLES/ EXCLUSIONS ADDED BY ENDORSEMENT/ SPECIAL PROVISIONS
2,
--... •• •- I V I l,N1YVCLLA I IVIY
SHOULD ANY OF THE ABOVE DESCRIBED POLICIES BE CANCELLED BEFORE THE EXPIRATION
DATE THEREOF, THE ISSUING INSURER WILL iYCGALGlMRE MAIL 30 DAYS WRITTEN
NOTICE TO THE CERTIFICATE HOLDER NAMED TO THE LEFT
Santa Ana Work Center
1000 E. Santa Ana Blvd. a------------me.
Suite 2000 AUTHORIZED RE RESENTATIVE
Santa Ana, CA 92701 ?/ b"-
ACORD25(2009/01) Co11:2703835 Tp1:928960 Cert:1256286 01988-2009ACORnCnRPCIRATInN ellrinhfcre..-A
The ACORD name and logo are registered marks of ACORD
Page 2 of 2
IMPORTANT
If the certificate holder is an ADDITIONAL INSURED, the policy(ies) must be endorsed. A statement
on this certificate does not confer rights to the certificate holder in lieu of such endorsement(s).
If SUBROGATION IS WAIVED, subject to the terms and conditions of the policy, certain policies may
require an endorsement. A statement on this certificate does not confer rights to the certificate
holder in lieu of such endorsement(s).
DISCLAIMER
This Certificate of Insurance does not constitute a contract between the issuing insurer(s), authorized
representative or producer, and the certificate holder, nor does it affirmatively or negatively amend,
extend or alter the coverage afforded by the policies listed thereon.
ACORD 25 (2009/01) Co11:2703835 Tp1:928960 Cert:12562860
DATE
ACORDTM CERTIFICATE OF LIABILITY INSURANCE Page 1 of 2 07/01/2008
PRODUCER 877-945-7378 THIS CERTIFICATE IS ISSUED AS A MATTER OF INFORMATION
ONLY AND CONFERS NO RIGHTS UPON THE CERTIFICATE
HOLDER. THIS CERTIFICATE DOES NOT AMEND, EXTEND OR
26 Century North America, Inc. ALTER THE COVERAGE AFFORDED BY THE POLICIES BELOW.
26 Century Blvd.
P. O. Box 305191 NAIC#
Nashville, TN 372305191 INSURERS AFFORDING COVERAGE
INSURED ou L td C0929-001
Taller San Jose INSURERA: American Unit Gr
480 South Batavia INSURER B:
Orange, CA 92868 -
INSURER C:
INSURER D:
INSURER E:
rnVFRAGES ?inrrnnTUCTnnln?nlr
TH E PO LICIES OF INSURANCE LISTED BEL OW HAVE BEEN ISSUED TO THE INS UKtu NAIMCU HDV
OCUMENT WITH V G ??
RESPECT TO WHI ?• •-- - - -
CH THIS CERTIFICATE M
AY BE ISSUED OR
AN Y RE QUIREMENT, TERM OR CONDITION OF ANY CONTRACT OR OTHER D IS SUBJECT TO ALL THE TERM EXCLUSIONS AND CON
S DITIONS OF SUCH
MA Y PE RTAIN
THE INSURANCE DESCRIBED
E POLICIES M ,
PO LICIE , AG
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. POLICYEFFECTIVE POLICY EXPIRATION LIMITS
INSR
LTR DD'
NSR TYPE OF INSURANCE POLICY NUMBER DATE MMIDD/YY DATE MMIDDlYY
NCE
S 2
000
000
TY UNI-C:GL-08-O1-024 6/30/2008 6/30/2009 EACH OCCURRE ,
,
A GENERAL LIABILI DAMAGE TO RENTED
S
PREMISES Ea occurence
X COMMERCIAL GENERAL LIABILITY
MED EXP (Any one person) S _
CLAIMS MADE [Z] OCCUR PERSONAL &ADVINJURY S 2,000,000
000
GENERAL AGGREGATE S 2,000,
PRODUCTS-COMPIOP AGG S
GENT AGGREGATE LIMIT APPLIES PER:
PRO- LOC
POLICY JECT
AUTOMOBILE LIABILITY COMBINED SINGLE LIMIT S
R (Ea accident)
ANY AUTO ((?? ?la
ALL OWNED AUTOS T`+ BODILY INJURY
(Per person) S
fl
SCHEDULED AUTOS V?
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4 }'
BODILY INJURY
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NON-OWNEDAUTOS f `\ey
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A sy Pty° DAMAGE
PROPERTY S
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(Per
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AUTO ONLY - EA ACCIDE
GARAGE LIABILITY
AN EAACC S
ANYAUTO
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AUTO ONLY: AGG S
$
EACH OCCURRENCE
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AGGREGATE S
OCCUR F1 CLAIMSMADE S
S
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S
RETENTION S
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L
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EMPLOYERS' LIABILITY E.L. EACH ACCIDENT S
ANY PROPRIETOR/PARTNER/EXECUTIVE
ER EXCLUDED?
E.L. DISEASE - EA EMPLOYEE
S
OFFICERIMEMB
Ifyes, describe under E.L. DISEASE - POLICY LIMIT S
SPECIAL PROVISIONS below
OTHER
DESCRIPTION OF OPERATIONSILOCATIONSIVEHICLES,EXCLUSIONS ADDED BY ENDORSEMENTISPECIAL PROVISIONS
olicy subject to the
t to the
p
The Certificate Holder is named as Additional Insured by endorsemen
terms set forth in the endorsement.
Taller San Jose, Block Grant - 810 N. Poinsetta, Santa Ana, CA 92701
CERTIFICATE HOLDER -------^ ------
ANY OF THE ABOVE DESCRIBED POLICIES BE CANCELLED BEFORE THE EXPIRATION
DATE THEREOF, THE ISSUING INSURER WILL Jk1bYALMX IlC MAIL 30 DAYS WRITTEN
NOTICE TO THE CERTIFICATE HOLDER NAMED TO THE LEFT"' XX Imo' KXdUYJC =)ML
?CG?{?S},`??Ix???{b'IXINIx?}?`?b7Q?.N11!(bC1'SF?}Q}f1?${?{??}?xx?t$f}'.i?C
Santa Ana Work Center p?¢}[l4XX
1000 E. Santa Ana Blvd. At1S.li ZED REPRESENTATIVE
Suite 2000
Santa Ana, CA 92701 l
n Ar r1Rn rnPPnPATION 1988
ACORD 25 (2001/08) COll:L4ULUdo "1P1: r-?ODYo
ADDITIONAL INSURED ENDORSEMENT
FOR COMMERCIAL GENERAL LIABILITY POLICY
Insurance Company: American Unit Group, Ltd.
This endorsement modifies such insurance as is afforded by the provisions of Policy #
UNI-CGL-08-01-024 (1-14601-00-081 relating to the following:
1. The City of Santa Ana, 20 Civic Center Plaza, PO Box 1988, Santa Ana, California 92702; Its
officers employees, agents, volunteers and representatives are named as additional insureds
("additional insureds") with regard to liability and defense of suits arising from the operations and
uses performed by or on behalf of the named insured.
2. With respect to claims arising out of the operations and uses performed by or on behalf of the
named Insured, such Insurance as is afforded by this policy is primary and is not additional to or
contributing with any other insurance carried by or for the benefit of the additional Insureds.
3. This insurance applies separately to each insured against whom claim is made or suit is
brought except with respect to the company's limits of liability. The inclusion of any person or
organization as an Insured shall not affect any right which such person or organization would have
as a claimant if not so included.
4. With respect to the additional insureds, this insurance shall not be cancelled, or materially
reduced in coverage or limits except after thirty (30) days written notice has been given to the City
of Santa Ana, 20 Civic Center Plaza (M-21), PO Box 1988, Santa Ana, California 92702.
(Completion of the following, including countersignature, is required to make this endorsement
effective.)
Endorsement # A3
Effective 06/30/08 to 06130109, this endorsement form as a part of
Policy# UNI-CGL-08-01-024 (1-14601-00-081.
Issued to Taller San Jose
Named Insured
to Countersigned by
. t 45
' S A0
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Authorized Representative
? ? !', t ?-..nil-a,Q. ? K ?l t ?F q
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CER IFICATE OF LIABILITY INSURANCE page 1 a? 2
'
? R o5i
?i2
PRODUCER 877-945-7378 THIS CERTIFICATE IS ISSUED AS A MATTER OF INFORMATION
ONLY AND CONFERS NO RIGHTS UPON THE CERTIFICATE
willies North America. xna. - HOLDER. THIS CERTIFICATE DOES NOT AMEND EXTEND OR
DED BV THE POL?CIES BELOW
ry? Blvd
26 C
t .
ALTER THE COVERAGE AFFOR
an
u
.
P. O. Hox 305191
Naahville, TN 37230-5191 -
INSURERS AFFORDING COVERAGE
NAIC#
INSURED Taliar San .Toss INSURERA Hartford insurance Compare of the Midwest 37478-001
and Hopes Builders, Inc. INSURER B; '
HO1 N. Broadway
Santa Ana, CA 92701 INSURERC:
INSURER D:
I INSURER E:
COVERAGES
THE POLICIES OF INSURANCE LISTED BELOW HAVE BEEN ISSUED TO THE INSURED NAMED ABOVE FOR THE POLICY PERIOD INDICATED. NOTWITHSTANDING
TERM OR CONDITION OF ANY CONTRACT OR OTHER DOCUMENT WITH RESPECT TO WHICH THIS CERTIFICATE MAY BE ISSUED OR
ANY REQUIREMENT
.
THE INSURANCE AFFORDED BY THE POLICIES DESCRIBED HEREIN IS SUBJECT TO ALL THE TERMS, EXCLUSIONS AND COND]TIONS OF SUCH
MAY PERTAIN
,
POLICIES. AGGREGATE LIMITS SHOWN MAY HAVE BEEN REDUCED BY PAID CLAIMS.
INBR OD' TYPE OFINBUAANCE POLICY NVMBER DPOL(ECY EFFEDC7IVE POLICY EXPIRATON
LIMBS
GENERAL LIABILITY OCGVARENGE
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A
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COMME RCIAL GEN ERAL LVlBIL1TY PREMI
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CLAIMS MADE O OCCUR MEU EXP (An one person $
PERSONAL&ADVINJURY 5
GENERAL AGGREGATE S
GEN'L AGGREGATE LIMIT APPLIES PER PRODUCTS-COMP/OP AGG S
POLICY PRD LOC
AUT OMO&!LE LIABILITY COMBINED SINGLE LIMIT S
ANY AVTO (Ea acctdant)
ALL OWNED AUTOS
RM BODILY INJURY
?
S
SCHEDVLED AVTOS . r?+
AS y0 O (Per Parson)
Ap'p?O
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HIRED AUTOS / BODILY INJVRY
S
NON•OWNED AUTOS ' CC..?? (Per accident)
1 LE, STORC PROPERTY DAMAGE S
L for eY (ParaxidenU
OARAOE LIABILITY AUTO ONLY•EA ACCIDENT $
ANYAUTO OTHER THAN EA ACC $
AUTO ONLY: AGG $
EXCESS/VMBRELLA LIABILITY EACH OGCVRRENCE $
OCCUR ? CLAIMS MADE AGGREGATE S
5
DEDUCTIBLE S
RETENTION $ S
A WORKERS COMPENSATON
72WISC93300
5/31/2010
5/31/2011 WC STATV- OTH-
X__LOavu ____-_E!?
ANO EfAPLOYERS'LIABiLITY y/N
OR/PARTNER/EXECUTIV
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$ 1 OOO OOO
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ANY PROPRIET
OFFICERlMEMBER EXCLUDED]
S
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NH E. L. DISEASE•EA EMPLOYEE $ 1 OOO 000
anQelory
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E. L. DISEASE-POLICY LIMTr
S 1 000 000
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OTHER
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DESCRIPTON OF OPERATIONS/LOCATIONS/VEHICLES/EXCLUSIONS ADDED BY ENDORSEMENT/6PECU\L PROVISIONS r'?? ?:?
r? ??
?; C?
--- 1V
.
_._,?,; J
. W
CERTIFICATE HOI-.DER - ?^'••????""• • •"^ -
SHOULDANYOFTHEABOVEDESCRIBEDPOLICIE6BECA?f?3D BEF ETHE EXPIAATIOH
THE ISSUING INSURER WILL EN.DEAVOF?FG ?L 3? DAYS WRITTEN
DATE THEREOF
,
NOTCE TO THE CERTFICATE HOLDER NAMED TO THE LEFT, BUT FAILURE TO DO SO SHALL
IMPOSE NO OBLIGATION OA LIABILITY OF ANY KIND VPON THE INSURER. 1T3 AGENTS OR
Sant8 Ana Work CBntar
REPRESENTATVES.
10.00 B. Santa Ana B1Vd.
Suite 2000 RE_ 6ENTATVE
AUTHOAIZEO RE
/
/
?
Santa Ana, CA 92701 ?
W-
n
IV?PI?A
ACORD 25 (2009/01) Co 11 :3015854 Tpiz1088470 Cert: 1421085 ®'1986-2008 ACORD CORPORATION. All rights reserved
fhe ACORD name Bntl logo are rBgIB[BreO rrlarHS or t.a.vnv
Pages 2 0£ 2
IMPORTANT
If the certificate holder is an ADDITIONAL INSURED, the pollcy(les) must be endorsed. A statement
on this certificate does not confer rights to the certificate holder In lieu of such endorsement(s).
If SUBROGATION IS WASVED, subJect to the terms and conditions of the policy, certain policies may
require an endorsement. A statement on lhfs certificate does not confer rights to the certificate
holder in Ileu of such endorsement(s).
DISCLAIMER
This Certificate of Insurance does not constitute a contract between the Issuing insurer(s), authorized
representative or producer, and the certificate holder, nor does it affirmatively or negatively amend,
extend or alter the coverage afforded by the poltcfes Ifsted thereon.
ACORU 25 (2009/Ol) Co11s3015654 Tn1:108B470 Cert?1421085.6