HomeMy WebLinkAboutItem 07 - Sewer System Management Plan 2025 UpdatePublic Works Agency
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Item # 7
City of Santa Ana
20 Civic Center Plaza, Santa Ana, CA 92701
Staff Report
October 21, 2025
TOPIC: Sewer System Management Plan 2025 Update
AGENDA TITLE
Sewer System Management Plan 2025 Update
RECOMMENDED ACTION
Receive and File the Sewer System Management Plan 2025 Update
GOVERNMENT CODE §84308 APPLIES: No
DISCUSSION
The Public Works Agency Water Resources Division (PWA) oversees and maintains the
daily operations of the City's water and sanitary sewer systems. The sanitary sewer
system includes approximately 390 miles of sewer main, 9,000 manholes, 48,500 sewer
laterals, and two sewage lift stations. All sewage carried by the City's sewer mains is
conveyed to the Orange County Sanitation District for treatment.
The State Water Resources Control Board (SWRCB) promulgates regulations statewide
regarding sewer systems and wastewater collection and treatment. On December 6,
2022, SWRCB adopted Order No. 2022-0103. The new order updated the statewide
general waste discharge requirements for all public entities that own and operate
sanitary sewer systems greater than one mile in length that collect and/or convey
untreated or partially treated wastewater to a publicly -owned treatment facility in the
State of California. One of the requirements is to continue with the development and
implementation of a system -specific Sewer System Management Plan (SSMP), to audit
the plan periodically, and update every five (5) years. The previous SSMP that was
approved on November 17, 2020 has been updated to comply with current SWRCB
Order No. 2022-0103.
The City's SSMP 2025 Update and sewer maintenance and management program
(Exhibit 1) comply with the new SWRCB order. The goal of the SSMP is to provide a
plan and schedule to properly manage, operate, and maintain all elements of the City's
sanitary sewer collection system to minimize the occurrence of sanitary sewer overflows
onto City streets. The City of Santa Ana recognizes the importance of protecting quality
of life and the environment by preventing sanitary sewer overflows. To this end, with
City Council approval, staff has continually made improvements to the operation and
maintenance of the City's sewer system, including the expanded use of trenchless
Sewer System Management Plan 2025 Update
October 21, 2025
Page 2
methods for repairing and constructing sewer mains and laterals, such as pipe lining
and pipe bursting. In addition, the City has implemented the installation of manhole
monitoring technology that provides real-time alerts warning staff of potential overflows
before they occur.
The City of Santa Ana is a leader in sewer system management and received the 2022
award from the California Water Environment Association (CWEA) for Best Sewer
Collections Agency in the State. The SSMP 2025 Update reflects the efforts made by
staff to allow Santa Ana to continue to be a leader in the sewer system industry, as well
as to be at the forefront of practices preventing sewage overflows from entering
waterways and protecting our environment. Staff recommends the City Council receive
and file the SSMP 2025 Update.
ENVIRONMENTAL IMPACT
There is no environmental impact associated with the action.
FISCAL IMPACT
There is no direct fiscal impact associated with this action. However, the SSMP requires
a sewer system maintenance and capital improvement plan that will require operational
and capital expenditures. The costs for these programs are funded through the Sanitary
Sewer Service Fund and are budgeted annually.
EXHIBIT
1. Sewer System Management Plan 2025 Update may be reviewed at:
https://www.santa-ana.org/documents/sewer-system-management-plan-ssmp/
Submitted By: Rodolfo Rosas, P.E., Acting Executive Director— Public Works Agency
Approved By: Alvaro Nunez, City Manager
EXHIBIT 1
Sewer System Management Plan
City of Santa Ana
Water Resources Division
S/2/202S
Prepared Under the Supervision of:
Cesar E. Barrera, P.E.
Deputy Public Works Director/Water Resources Manager
Table of Contents
SSMPUpdate Log..............................................................................................................................i
Abbreviations / Acronyms...............................................................................................................
ii
Definitions.......................................................................................................................................
iii
Section 1: Sewer System Management Plan Goal and Introduction......................................1-1
Section 2: Organization.......................................................................................................
2-1
Section 3: Legal Authority...................................................................................................3-1
Section 4: Operation and Maintenance Program..................................................................4-1
Section 5: Design and Performance Provisions.....................................................................5-1
Section 6: Spill Emergency Response Plan............................................................................6-1
Section 7: Sewer Pipe Blockage Control Program.................................................................7-1
Section 8: System Evaluation, Capacity Assurance and Capital Improvements ......................8-1
Section 9: Monitoring, Measurement and Program Modifications.......................................9-1
Section 10: Internal Audits................................................................................................10-1
Section 11: Communication Program.................................................................................11-1
Appendices
Appendix A SWRCB Order No. 2022-0103-DWQ
Appendix B Organizational Chart, The City of Santa Ana, Public Works Agency
Appendix C Spill Emergency Response Plan
Appendix D City of Santa Ana Municipal Code Chapter 39
Appendix E City of Santa Ana Ordinance NS 2921
Appendix F City of Santa Ana Standard Plans (for Sewer)
Appendix G The City of Santa Ana Standard Specifications of Sewer Construction
Appendix H Sewer Lateral Maintenance Flyer
Appendix I Sample Video Inspection Log and Inspection Report
Appendix J City's Sample Sewer Cleaning Report
Appendix K Sample of the City's Sanitary Sewer System Atlas Maps
Appendix L The City of Santa Ana FOG Control Program Manual
Appendix M A Collection of Regulations and Logs Which Support the City's FOG Control Program
City of Santa Ana
Table of Contents/Definitions/Abbreviations
Description of Change/Revision Made
Change Authorized By:
5/2/2009
All Sections
Original SSMP
Principal Civil Engineer
5/2/2014
All Sections
5-year SSMP update
Principal Civil Engineer
4/23/2020
All Sections
5-Year SSMP update
Principal Civil Engineer
5/2/2025
All Sections
Updated per 2022 WDR Requirements
Principal Civil Engineer
2025
City of Santa Ana
Table of Contents/Definitions/Abbreviations
Abbreviations / Acronyms
BMP
Best Management Practice
CCTV
Closed Circuit Television
CEQA
The California Environmental Quality Act
CIWQS
California Integrated Water Quality System
CM
Corrective Maintenance
CMMS
Computerized Maintenance Management System
CIP
Capital Improvement Program
CWEA
California Water Environment Association
EML
Enhanced Maintenance Location
FOG
Fats, Oils, Grease
FSE
Food Service Establishment
GIS
Geographical Information System
1/1
Inflow / Infiltration
LRO
Legally Responsible Official
MRP
Monitoring and Reporting Program
NASSCO
National Association of Sewer Service Companies
NPDES
National Pollution Discharge Elimination Program
OCHCA
Orange County Health Care Agency
OC San
Orange County Sanitation District
OES
State Office of Emergency Services
O&M
Operation and Maintenance
PM Preventative Maintenance
PVC Polyvinyl Chloride
RWQCB Regional Water Quality Control Board
SERP Spill Emergency Response Plan
SLRRP Sewer Lateral Replacement and Repair Program
SSIMS Sewer System Infrastructure Maintenance System
SSMP
Sewer System Management Plan
Spill
Sanitary Sewer Spill
SWRCB
State Water Resources Control Board
WDR
Waste Discharge Requirements
2025 ii
City of Santa Ana
Table of Contents/Definitions/Abbreviations
Definitions
City The City of Santa Ana
Enrollee A federal or state agency, municipality, county, City, and other public
entity that owns or operates a sanitary sewer system, as defined in the
general WDRs, and that has submitted a complete and approved
application for coverage under State Water Resources Control Board
Order No. 2022-0103-DWQ.
Nuisance California Water Code section 13050, subdivision (m), defines nuisances
as anything which meets all of the following requirements:
a. Is injurious to health, or is indecent or offensive to the senses, or an
obstruction to the free use of property, so as to interfere with the
comfortable enjoyment of life or property
b. Affects at the same time an entire community or neighborhood, or
any considerable number of persons, although the extent of the
annoyance or damage inflicted upon individuals may be unequal.
c. Occurs during, or as a result of, the treatment or disposal of wastes.
Sanitary Sewer Spills Any overflow, spill, release. Discharge or diversion of untreated or
partially treated wastewater from a sanitary sewer system.
Sanitary Sewer System Any system of pipes, pump stations, sewer lines, or other conveyances,
upstream of a wastewater treatment plant headworks used to collect
and convey wastewater to the publicly owned treatment facility.
Temporary storage and conveyance facilities (such as vaults, temporary
piping, construction trenches, wet wells, impoundments, tanks, etc.) are
considered to be part of the sanitary sewer system, and discharges into
these temporary storage facilities are not considered to be SSOs.
Satellite collection system The portion, if any, of a sanitary sewer system owned or operated by a
different public agency than the agency that owns and operates the
wastewater treatment facility to which the sanitary sewer system is
tributary.
Sewage Untreated or partially treated domestic, municipal, commercial and/or
industrial waste (including sewage sludge), and any mixture of these
wastes with inflow or infiltration of stormwater or groundwater,
conveyed in a sanitary sewer system.
Spill Reporting System Online spill reporting system that is hosted, controlled, and maintained
by the State Water Board. The web address for this site is
http://ciwgs.waterboards.ca.gov. This online database is maintained on
a secure site and is controlled by unique usernames and passwords.
Untreated or partially treated Any volume of waste discharged from the sanitary sewer system
wastewater upstream of a wastewater treatment plant headworks.
2025 iii
of Santa Ana
Section 1: SSMP Goal and Introduction
Section 1: SSMP Goal and Introduction
Section 1 of this SSMP addresses the requirements included in Attachment D-1 of
the Order. The requirements state:
SSMP Goal and Introduction: The goal of the SSMP (Plan) is to provide a plan
and schedule to 1) properly manage, operate, and maintain all parts of the
sanitary sewer system(s), 2) reduce and prevent spills, and 3) contain and mitigate
spills that do occur. The Plan must include a narrative introduction section that
discusses the following:
(a) A general description of the local sewer system management program and
discuss Plan implementation and updates;
(b) A schedule for the Enrollee to update the Plan, including the schedule for
conducting internal audits. The schedule must include milestones for the
incorporation of activities addressing the prevention of sewer spills,
(c) A description of the Enrollee -owned assets and service area, including but not
limited to: location, including county(ies), service area boundary, population
and community served, system size (including total length in miles, length of
gravity mainlines, length of pressurized (force) mains, and number of pump
stations and siphons), structures diverting stormwater to the system, data
management systems, sewer system ownership and operation responsibilities
between Enrollee and private entities for upper and lower sewer laterals, the
estimated number or percent of residential, commercial, and industrial service
connections, and unique service boundary conditions and challenge(s).
(d) A reference to the Enrollee's up-to-date map of its sanitary sewer system as
required in Section 4.1 of the Order.
1.1 Goals
The City of Santa Ana recognizes the importance of protecting ocean water quality by preventing sewer spills
and has supplemented its existing sewer system maintenance practices with the Waste Discharge
Requirements (WDR).
The following specific goals have also been identified to serve as key performance indicators of the program.
The success of the SSMP program is evaluated based on the accomplishments of these goals:
• Conduct a system -wide closed-circuit television inspection (CCTV) of all manholes and gravity mains
at least onceevery eight years;
• Inspect 100% of gravity grease interceptors annually;
• Meet the assigned cleaning frequencies for all gravity mains; and
2025 1-1
of Santa Ana
Section 1: SSMP Goal and Introduction
• Clean 100% of sewer lift stations annually.
a. Segerstrom Lift Station
b. Maxine Lift Station
1.2 Sewer System Management Plan Update Schedule
The SSMP must be updated every six (6) years, and must include any significant program changes. Re-
certification by the Council of the City is required when significant updates to the SSMP are made. To complete
the re -certification process, the City shall enter the data in the Online SSO Database (CIWQS).
The City shall comply with these requirements according to the legislated schedule. This time schedule does not
supersede existing requirements or time schedules associated with other permits or regulatory requirements.
1st SSMP
2"d SSMP
Next SSMP
SSMP Recertification Due
Audit Due
Audit Due
Recertification
Date
Date*
Date*
Date
5/2/2025
5/2/2027
5/2/2030
5/2/2030
1.3 Sewer System Asset Overview
The City's Public Works Agency, Water Resources Division, is responsible for maintaining the citywide water
and sewer system. The agency serves a population of over 310,000 people and is responsible for maintaining
400 miles of sewer main, 9,000 sewer manholes, two sewage lift stations, and two force mains. The majority
of the City's sewer mains range from 6" - 12" in diameter, with several as large as 39" in diameter, the majority
of which is proactively cleaned on an 18-month cycle. Additionally, the City provides sewer lateral
replacement, customer service, identifies illegal connections to the sewer system, and addresses sewer
blockages. While City is not responsible for maintaining the 46,000 private sewer laterals (Municipal Code
Section 39-50.1.b), a sewer repair/replacement program is in place where the City will perform corrective
repairs on or replace the lower lateral.
The City has established and implemented the necessary programs to maintain all aspects of their sewer system
in good working order and to reduce the number and severity of sanitary sewer spills. The City monitors the
effectiveness of these programs throughout the year and makes the necessary modifications to correct any
deficiencies. The City has established sufficient sewer designs, regularly evaluates the condition and capacity of
its sewer system, and has implemented an effective FOG Control Program.
Additionally, the City has identified problematic sewer mains that are cleaned on a more frequent basis
(enhanced maintenance locations). In addition to proactive and preventive maintenance practices, the City also
identifies areas of the sewer system in need of repair and/or replacement and prioritizes corrective measures
for these based on asset risk and resource factors. The staff supporting the operation and maintenance of the
sewer system undergoes training to perform such activities and continue development of their skills through
participation in external and internal training opportunities.
2025 2-1
City of Santa Ana
Section 2: Organization
Section 2: Organization
Section 2 of this SSMP addresses the requirements included in Attachment D-2 of
the Order. The requirements state:
Organization: The Plan must identify organizational staffing responsible and
integral for implementing the local SSMP through an organizational chart or
similar narrative documentation that includes:
(a)The name of the Legally Responsible Official (LRO) as required in Section 5.1 of
the Order,
(b)The position titles, email addresses, and telephone numbers for management,
administrative, and maintenance positions responsible for implementing
specific SSMP elements,
(c) The SSMP must identify lines of authority through an organization chart or
similar document with a narrative explanation; and
(d)The chain of communication for reporting spills, from receipt of a complaint or
other information, including the person responsible for reporting spills to the
State and Regional Water Board and other agencies if applicable (such as
County Health Officer, County Environmental Health Agency, Regional Water
Board, and/or State Office of Emergency Services (OES)).
2.1 Legally Responsible Official
Per the 2022 WDR Order, all Enrollees must designate a Legally Responsible Official (LRO). As described in
Section 5.1 of the WDR Order, all reports required by the Order and other submittals required by the State or
Regional Water Board shall be signed and certified by a person designated as either a principal or executive
office or ranking elected official, or by a duly authorized representative of that person. An individual is a duly
authorized representative only if (a) the authorization is made in writing by the person designated as either a
principal or executive officer or ranking elected official; and (b) the authorization specifies either an individual
or a position having responsibility for the overall operation of the regulated facility or activity.
The Water Resources Division of the City of Santa Ana's Public Works Agency is responsible for the operations
of the City's sewer collections system. The Water Resources Manager is also the Legally Authorized Official
(LRO), as described in Section 5.1 of Order No. 2022-0103-DWQ, for the City of Santa Ana. The Water
Resources Manager is responsible for signing and certifying all reports required by the Order, as well as other
submittals required by the State or Regional Water Board.
2025 2-1
City of Santa Ana
Section 2: Organization
2.2 Summary of Organizational Structure
Figure 1, Sewer System Organization Chart
Water Resources Manager
(LRO)
Principal Civil
Senior
Principal Civil
Engineer
Maintenance
Engineer
CIP/Admin
Supervisor
Operations/
Compliance
Design and
Operation and
Legal Authority
Performance
Maintenance
Provisions
Program
System Training Overflow
Evaluation and Emergency
Capacity Response Plan
Assurance Plan
Organizational Equipment FOG Control
Structure Inventory Program
Communication Monitoring,
Program Measurements
and Program
Modifications
2025 2-1
City of Santa Ana
Section 2: Organizational
Figure 1, Sewer System Organizational Chart, identifies the personnel responsible for implementing their
respective SSMP elements. The organizational structure is spearheaded by the Water Resources Manager.
Beneath the Water Resources Manager are two Principal Civil Engineers and one Senior Water Maintenance
Supervisor. The Capital Improvements and Administration division is lead by a Principal Civil Engineer who is
responsible for maintaining the overall organizational structure of the City of Santa Ana's sanitary sewer system
(Section 2 of this SSMP), implementing the System Evaluation, Capacity Assurance and Capital Improvements
Plan (CIP) outlined in Section 8, design and performance provisions as defined in Section 5, and the City's
communication program with all affected parties and general public.
The Production Operations and Regulatory Compliance division is headed by a Principal Civil Engineer who is
responsible for administering the City's legal authority (see Section 3), executing the Spill Emergency Response
Plan (see Section 6), implementing the Sewer Pipe Blockage Control Program (see Section 7), and SSMP
monitoring, measurement and program modifications (see Section 9).
The Senior Water Maintenance Supervisor is responsible for implementing the City's operation and
maintenance program, staff training, and equipment inventory (see Section 4). See appendix B for a complete
organizational chart with position titles, names, email addresses and phone numbers for all of the City's Water
Resources personnel.
2.2.1 Administration and Maintenance Staff Summary
The names and titles of all management, administrative, and maintenance staff within the Water Resources
Division can be found on the Water Resources Division organization chart maintained by the Public Works
Agency. The telephone numbers for all staff are kept in a centralized City directory accessible to all staff
through an intranet application. A copy of the Water Resources Division organization chart is included as
Appendix B.
The Water Resources Manager is responsible for overseeing the spill reporting process. The Water
Maintenance Supervisor in charge of the Sewer Services Section, receives spill reports from the field crews and
prepares a draft report. The draft is then reviewed by the Engineering & Administration Section and
consideration is given to volume calculations, vacuum and wash down operations, cause of the spill,
timeliness of response, etc. After discussions/reviews are complete, the report is finalized and submitted on-
line to the California Integrated Water Quality System (CIWQS). Based on the monitoring and reporting
requirement changes in Attachment E of the 2022 WDR, the spill emergency response procedures were
updated in 2023 to represent the affected processes for responding to and reporting spills. The spill
emergency response procedures are updated periodically to represent current policies and staffing of the
City. The City continues its belief in keeping the reporting agencies and the public fully informed. As a first
priority during a sewer spill, City staff and field crews notify the appropriate agencies by phone that a spill has
occurred instead of depending on the report as a means of notification.
2.3 Chain of Communication
A set of Sewage Spill Procedures has been created by the Water Resources Division and distributed to the
maintenance staff that details the spill response procedure and identifies the appropriate agencies to contact
(i.e., OES). These procedures have been included in this SSMP as Appendix C.
As shown in Appendix B, the City of Santa Ana maintains organizational charts which illustrate lines of authority
and employee position titles. Additionally, the City provides sufficient staffing information to properly operate,
maintain, and manage all parts of the City sanitary sewer system.
2025 2-2
City of Santa Ana
Section 2: Organizational
Appendix C includes the City's Sewage Spill Procedures which describes the chain of communication for
reporting and responding to spills, as well as names and contact information for positions charged with
implementing specific portions of the SSMP.
2.4 Supporting Documents
The following documents allow the City of Santa Ana to comply with the goals and organizational structure
requirements of the WDR, and are attached as appendices.
0 SWQCB Order No5. 2022-0103-DWQ, Appendix A.
• Organizational Chart, The City of Santa Ana, Public Works Agency, Appendix B.
• Sewage Spill Procedures, The City of Santa Ana, Appendix C.
2025 2-3
of Santa Ana
Section 3: Legal A
Section 3: Legal Authority
Section 3 of this SSMP addresses the requirements included in Attachment D-3 of
the Order. The requirements state:
Legal Authority: The Plan must include copies or an electronic link to the
Enrollee's current sewer system use ordinances, service agreements, and/or other
legally binding procedures to demonstrate the Enrollee possesses the necessary
legal authority to:
(a) Prevent illicit discharges into its sanitary sewer system (examples may include
infiltration/inflow (III), storm water, chemical dumping, unauthorized debris,
cut roots, fats, oils and grease, etc.);
(b) Collaborate with storm sewer agencies to coordinate emergency spill
responses, ensure access to storm sewer systems during spill events, and
prevent unintentional cross connections of sanitary sewer infrastructure to
storm sewer infrastructure;
(c) Require that sewers and connections be properly designed and constructed,
(d) Ensure access for maintenance, inspection, or repairs for portions of the lateral
owned or maintained by the Enrollee;
(e) Enforce any violation of its sewer ordinances, service agreements, or other
legally binding procedures; and
(f) Obtain easement accessibility agreements for locations requiring sewer system
operations and maintenance, as applicable.
The City is regulated by several agencies of the United States Government and the State of California, pursuant
to the provisions of Federal and State Law. Key Federal and State requirements:
1) Federal Water Pollution Control Act, commonly known as the Clean Water Act (33 U.S.C. Section 1251
et seq);
2) California Porter Cologne Water Quality Act (California Water Code section 13000 et seq.);
3) California Health & Safety Code sections 25100 to 25250;
4) Resource Conservation and Recovery Act of 1976 (42 U.S.C. Section 6901 et seq.); and
5) California Government Code, Sections 54739-54740.
These laws provide the City the authority to regulate and/or prohibit, by the adoption of an ordinance, and by
issuance of control mechanisms, the discharge of any waste, directly or indirectly, to the City sewerage facilities.
Said authority includes the right to establish limits, conditions, and prohibitions; to establish flow rates or
prohibit flows discharged to the City sewerage facilities; to require the development of compliance schedules
for the installation of equipment systems and materials by all users; and to take all actions necessary to enforce
its authority, whether within or outside the City boundaries, including those users that are tributary to the City
or within areas for which the City has contracted to provide sewerage services.
2025 3-2
of Santa Ana
Section 3: Legal A
Through a series of Ordinances and Resolutions adopted by the City Council and internally developed Plans and
Requirements, the City possesses the necessary legal authority required by Section D-3 Legal Authority of
Order No. 2022-0103 DWQ:
1) The City of Santa Ana has the power to install sewers and enact regulations related thereto, including
the regulation of discharges from private property. Section 39-57 of the Municipal Codestates:
"All City -owned sewer lines and private onsite sewer lines and laterals should be constructed and
maintained to prevent water infiltration into the sewer system. Private on -site sewer lines and
public sewer lines shall be used only to convey raw sewage. Rainfall runoff sources (including, but
not limited to roof drains, site drains, inlets, uncovered wash area drains, etc.) are prohibited from
connecting to any public or private sanitary sewer pipeline."
The City of Santa Ana currently enforces Orange County Sanitation District (OC San) regulations
prohibiting the discharge of rainfall to the sewer system. This is done through the City's existing
development approval process. No connections from any potential source of runoff are allowed to the
City's sanitary sewer system.
2) The City of Santa Ana has the legal authority to collaborate with storm sewer agencies to coordinate
emergency spill responses, ensure access to storm sewer systems during spill events, and prevent
unintentional cross connections of sanitary sewer infrastructure to storm sewer infrastructure.
3) The City prevents illicit discharges into its sanitary sewer system (including, but not limited to, infiltration
and inflow (1/1), unauthorized stormwater, chemical dumping, and unauthorized debris) through the City
Municipal Code, Chapter 39, Section 39-57, Infiltration and inflow into sewer system, Section 39-58,
Introduction of pollutants prohibited and Ordinance No. NS-2921.
4) The City of Santa Ana has standard plans and specifications for the construction of sanitary sewers,
which ensure the sewer system components and connections are properly designed and constructed.
The Design Guidelines for Water and Sewer Facilities are available on the City's website. Also, the City's
Specifications by reference incorporate the Standard Plans and Specifications for Public Works
Construction (Green Book), which ensure the proper design and construction of sewer facilities.
5) The City of Santa Ana has a full time Construction Engineering section responsible for oversight of city
construction projects. A staff of full-time engineers and inspectors are responsible for ensuring all city
projects, including sanitary sewer improvements, are constructed in compliance with approved plans
and specifications.
6) In November of 2001, the City of Santa Ana via Ordinance No. NS-2479 implemented a sewer lateral
repair program. The City repairs and/or replaces the portion of damaged sewer laterals located within
the public right-of-way. This work is accomplished by experienced in-house field maintenance
personnel.
7) The City of Santa Ana recognizes the significant impacts to sewer collection system operation caused
by fats, oils and grease (FOG) and trash, including rags and other debris that may cause blockages. In
November of 2017, the City adopted a comprehensive FOG control ordinance (Ordinance No. NS
2921). This ordinance updated an already established legal authority requirement to implement a
comprehensive FOG control program. The ordinance is attached as Appendix E.
2025 3-2
of Santa Ana
Section 3: Legal A
8) Santa Ana sewer ordinances are currently enforced under Administrative Citation provisions of the
municipal code. Public Works Agency Sanitation Inspectors have citation authority to enforce sewer
ordinance provisions.
3.1 Supporting Documents
The following documents allow the City to comply with the Legal Authority requirements of the WDR Order,
and are attached as appendices:
0 The City of Santa Ana Municipal Code, Chapter 39, Appendix D
• Ordinance No. NS-2921, Appendix E
• The City of Santa Ana Standard Plans for Sanitary Sewers, Public Works Agency, Appendix F.
• The City of Santa Ana Standard Specifications of Sewer Construction, Public Works Agency, Appendix G.
2025 3-2
V of Santa Ana Section 4: Operation and Maintenance Pro,
Section 4: Operation and Maintenance Program
Section 4 of this SSMP addresses the requirements included in Attachment D-4
of the Order. The requirements state:
Operation and Maintenance Program: The Plan must include the items
listed below that are appropriate and applicable to the Enrollee's system:
(a) Up-to-date map(s) of the sanitary sewer system, and procedures for
maintaining and providing State and Regional Water Board staff access
to the map(s). The map(s) must show all gravity line segments and
manholes, pumping facilities, pressure pipes and valves, and applicable
storm water conveyance facilities within the sewer system service area
boundaries;
(b) Describe a scheduling system and a data collection system for
preventive operation and maintenance activities conducted by staff and
contractors. The scheduling system must include: inspection and
maintenance activities, higher frequency inspections and maintenance
of known problem areas (including areas with tree root problems),
regular visual and closed-circuit television (CCTV) inspections of
manholes and sewer pipes. The data collection system must document
data from system inspection and maintenance activities, including
system areas/components prone to root -intrusion potentially resulting
in system backup and/or failure;
(c) In-house and external training provided on a regular basis for sanitary
sewer system operations and maintenance staff and contractors. The
training must cover the requirements of the Order, the Enrollee's Spill
Emergency Response Plan (SERP) and practice drills, skilled estimation
of sill volumes for field operators, and electronic CIWQS reporting
procedures for staff submitting data; and
(d) An inventory of sewer system equipment, including the identification of
critical replacement and spare parts.
4.1 Updated Map of Sanitary Sewer System
The City utilizes a Geographic Information System (GIS) based mapping system to maintain and manage
collection system maps and key system attribute data. The GIS mapping system, depicting the physical location
of all sewer mains, manholes and lift stations, is deployed to collection system 0&M staff using field tablets.
This mobile system provides up-to-date system maps as well as historic system information such as construction
plans, asset age, known defects, and maintenance frequencies. Where mapping errors or omissions are
identified by field crews, the system provides the ability to capture and relay the corrections to the City's
engineers for review and, where appropriate, revision to the GIS database. Figure 4-1, City of Santa Ana Sewer
System Map, is a composite rendering of a sewer system map generated from the City's GIS.
2025 4-7
City of Santa Ana Section 4: Operation and Maintenance Program
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y of Santa Ana Section 4: Operation and Maintenance Pro,
4.1.2 Storm Drain System
The locations of all the storm water conveyance facilities are available to field crews as a separate GIS layer
which can be overlaid with collection system mapping layers to reveal important relationships between the two
systems. While not responsible for the O&M of the storm drain system, City O&M staff is trained to understand
the storm drainage network to supplement spill response actions.
4.2 Preventive Operation and Maintenance Activities
The City's sewer collection system Operations and Maintenance Program consists of critical proactive,
preventive and corrective measures for the City's gravity sewer system and lift stations. The details of the City's
O&M Program are summarized below with further detail and specific procedures set forth in the City's Sewer
System Operations and Maintenance Manual.
4.2.1 Gravity Mains
The City of Santa Ana cleans the majority of the sewer system on an 18-month cycle, and corresponding areas
that are similar. However, the City does collect field observations and data during routine maintenance
activities, which factor into maintenance frequencies. This utilization and analysis of field data allows the City
to optimize maintenance activities throughout the sewer system. This process can result in more sections of
gravity pipelines being cleaned less frequently than the traditional 18-month cycle.
The City has identified areas of the collection system that require more frequent cleaning— known as enhanced
maintenance locations (EMLs) — which are cleaned on a monthly or quarterly interval. EMLs include, but are
not limited to, inverted siphons that run under flood control channels and commercial areas with a high density
of food service establishments.
The City executes the collection system maintenance program with two sewer cleaning trucks, each staffed
with a two -man crew. The gravity mains within the City are divided into two discrete zones with one crew
assigned to each zone. In general, the gravity mains are cleaned in a Northeast to Southwesterly direction,
following the natural gravity flow of the sewer system.
To control root growth within the sewer system, the City performs as -needed root control activities. The root
control activities include the use of root -killing foam that is approved by the U.S. Environmental Protection
Agency for this use. Closed-circuit television (CCTV) inspections are often used to evaluate the root growth and
determine the appropriate mitigation measures for each stretch of impacted sewer mainlines.
CCTV inspection of the City's entire sewer system was completed in 2022 to assess the system condition in
detail. The City assigned each sewer segment one of six structural severity ratings established by the National
Association of Sewer Service Companies (NASSCO) to classify the condition of sewer lines. Defect severity refers
to the degree of damage or degradation, such as cracks, fractures, root intrusion, offsets, and FOG
accumulation, in the sewer line. The rating ranges from Grade 5 for the most severe to Grade 0 for the least
severe or no defect identified.
Sewer maintenance activities are scheduled and tracked using the GIS-based computerized maintenance
management system (CMMS). For each line segment cleaned, the maintenance crews complete a report
detailing the date, time, location, and key observations during the maintenance activities. Field observations
include assessment of the type (e.g., roots, FOG, debris) and quantity (e.g., light, medium, and heavy) of
materials removed during the line cleaning process. These observations are analyzed and factor into
determinations of maintenance frequency adjustments. Additionally, observations of "heavy" accumulation are
prioritized for CCTV inspection and/or other source control actions.
2025 4-9
y of Santa Ana Section 4: Operation and Maintenance Pro,
4.2.2 Lift Station/Force Mains
In addition to the crews maintaining the gravity sewer system, the City's Water Production staff supports
maintenance of the two sewer lift stations and the force mains are cleaned as needed. Water Production
Operators are cross -trained to assist with the maintenance of these pump systems. Maintenance activities
include weekly inspections of each lift station, along with periodic equipment servicing consistent with
equipment manufacturer's recommendations and industry standards/best practices.
4.2.3 Sewer Lateral Maintenance
Property owners are responsible for the maintenance, operation, cleaning, repair and reconstruction of sewer
laterals. In an effort to prevent sewer pipe blockages and damage, the City distributes sewer lateral
maintenance flyers to the public that contain information about grease and roots management, an example is
provided as Appendix H. In some cases, if warranted, the City can assist property owners with sewer lateral
repairs or replacement for those laterals that connect to the City's sewer system, have a cleanout to allow
access for inspection equipment and are free of debris through the lateral assistance program.
Even though the City is not responsible for the maintenance of private sewer laterals, the City has a Sewer
Lateral Replacement and Repair Program (SLRRP) to assist customers with sewer lateral repairs within the
public right-of-way. CCTV inspections are often used to evaluate the root growth and determine the appropriate
mitigation measures for each stretch of impacted sewer mainlines.
4.3 Training
City sewer system operations and maintenance personnel are trained on the requirements of the WDR Order
No. 2022-0103, and are generally trained in-house/on-the-job to execute collection system maintenance
tasks, as well as the Spill Emergency Response Plan procedures and practice drills. Equipment vendors provide
additional training for specific equipment or components. When feasible, field crews also attend seminars
and/or conferences for additional training opportunities. In addition, all staff attend monthly safety trainings.
Staff that are responsible for submitting data receive additional training on electronic CIWQS procedures.
Water production staff also receive on-the-job and equipment vendor training to operate and maintain all City
pumping facilities and related equipment, including the two sewer lift stations. Field operators receive skilled
spill volume estimation training. Although not required, City maintenance staff are encouraged to obtain
California Water Environment Agency (CWEA) training and certification. Several staff members have received
certification through this program.
4.4 Equipment Inventory
4.4.1 Lift Station Inventory
Each of the two sewer lift stations are equipped with redundant pumps. Therefore, should one pump
experience reduced performance or a mechanical failure, the redundant pump will automatically start. Both
lift stations are equipped with automatic backup emergency diesel generators for use during power failures.
The City additionally has a stand-by bypass pump that can be deployed to any lift station if needed.
4.4.2 Equipment Inventory
An inventory of pipe and equipment is stored at the City's Corporate Yard for use by maintenance crews to
make repairs to smaller sewer mains and laterals. The City maintains a Call -Out Vehicle with all necessary, back-
up materials, including plugs. In addition, the City has an on -call Contractor available to support emergency
situations.
2025 4-10
y of Santa Ana Section 4: Operation and Maintenance Pro,
4.5 Supporting Documents
The following documents, attached as appendices, support the City's Operation and Maintenance Program,
thereby allowing the City to comply with the Operation and Maintenance Program requirements of the WDR:
• Spill Emergency Response Plan, the City of Santa Ana, Appendix C.
• A sample of the City's Video Inspection Log and Inspection Report, The City of Santa Ana, Appendix
0 A sample of the City's Sewer Cleaning Report, The City of Santa Ana, Appendix J.
• A sample of the City's Sanitary Sewer System Atlas Maps, Appendix K.
Additionally, the following documents also support the City's Operation and Maintenance Program, and are
available from the City's Water Resources Division. Due to the size of these documents, they have not been
attached as appendices.
• City of Santa Ana Sewer Master Plan — Final Report, December 2016, RMC
2025 4-11
of Santa Ana Section 5: Design and Performance Provisions
Section 5: Design and Performance Provisions
Section 5 of this SSMP addresses the requirements included in Attachment D-5 of
the Order. The requirements state:
Design and Performance Provisions: The Plan must include the following items
as appropriate and applicable to the Enrollee's system:
(a) Updated design criteria, and construction standards and specifications for the
construction, installation, repair, and rehabilitation of existing and proposed
system infrastructure components, including but not limited to pipelines, pump
stations, and other system appurtenances. If existing design criteria and
construction standards are deficient to address the necessary component -specific
hydraulic capacity as defined in Section 8 (System Evaluation, Capacity Assurance
and Capital Improvements) of the Order, the procedures must include component -
specific evaluation of the design criteria.
(b) Procedures and standards for the inspection and testing of newly constructed,
newly installed, repaired, and rehabilitated system pipelines, pumps, and other
equipment and appurtenances.
The City has established Sewer System Standard Plans, Standard Specifications and Design Guidelines requiring
that all newly constructed, newly installed, repaired, and rehabilitated sanitary sewer pipelines, pump
stations, and other equipment and appurtenances, be designed and constructed in accordance with the City's
established standards.
5.1 Updated Design Criteria and Construction Standards and Specifications
The City's established standards contain design and construction standards and specifications for the
installation of new sanitary sewer systems, and other appurtenances, and for the rehabilitation and repair of
existing sanitary sewer infrastructure.
The City's Specifications by reference incorporate the American Public Works Association Standard Plans and
Specifications for Public Works Construction ("Green book"), which helps ensure proper design and
construction of sewer facilities.
Additionally, the City has standardized its use of equipment in the pumping stations for ease of maintenance
and replacement. This includes the pumps, liquid level indicators, electrical components, valves, piping and
radios.
The City also uses cured -in -place pipe lining technology where these methods are cost effective and practical
to supplement traditional replacement and rehabilitation methods. The City has adopted the American Public
Works Association Standard Specifications for Public Works Construction ("Greenbook") as its standard
specification for sewer projects. The Greenbook specifications for pipeline rehabilitation are used as the
standard for City projects.
2025 5-2
of Santa Ana Section 5: Design and Performance Provisions
5.2 Procedures and Standards
The City's established standards contain procedures and standards for the inspection and testing of newly
constructed, newly installed, repaired, and rehabilitated system pipelines, pumps, and other appurtenances.
Inspection and testing of new construction is accomplished by trained City Public Works Agency construction
inspectors. These inspectors ensure that all sewer projects are completed in accordance with the City's
standards.
5.2.1 Supporting Documents
The following documents, attached as appendices, support the City's Design and Performance Provisions,
thereby allowing the City to comply with the Design and Performance Provisions requirements of the WDR:
• The City of Santa Ana Standard Plans for Sanitary Sewers, Public Works Agency, Appendix F.
• The City of Santa Ana Standard Specifications of Sewer Construction, Public Works Agency, Appendix G
Additionally, the following documents also support the City's Design Provisions, and are available from the
City's Water Resources Division. Due to the size of these documents, they have not been attached as
appendices.
• Standard Specifications for Public Works Construction, Latest Edition adopted by The Greenback
Committee of Public Works Standards, Inc.
• Standard Plans for Public Works, 2019 Edition as promulgated by the "Greenbook" Committee of Public
Works Standards, Inc.
2025 5-2
of Santa Ana
Section 6: Spill Emergency Response Plan
Section 6: Spill Emergency Response Plan
Section 6 of this SSMP addresses the requirements included in Attachment D-6 of the
Order. The requirements state:
Spill Emergency Response Plan: The Plan must include an up-to-date Spill
Emergency Response Plan (SERP) to ensure prompt detection and response to spills to
reduce spill volumes and collect information for the prevention of future spills. The
SERP must include procedures to:
(a)Notify primary responders, appropriate local officials, and regulatory agencies in a
timely manner;
(b)Notify other potentially affected entities (e.g. health agencies, water suppliers, etc.)
of spills that potentially affect public health or reach waters of the State;
(c) Comply with the notification, monitoring and reporting requirements of the Order,
State law and regulations, and applicable Regional Water Board Orders;
(d)Ensure that appropriate staff and contractors implement the SERP and are
appropriately trained;
(e)Address emergency system operations, traffic control and other necessary
response activities;
0) Contain a spill and prevent/minimize discharges to waters of the State or any
drainage conveyance system;
(g)Minimize and remediate public health impacts and adverse impacts on beneficial
uses of waters of the State;
(h)Remove sewage from the drainage conveyance system;
(i) Clean the spill area and drainage conveyance system in a manner that does not
inadvertently impact beneficial uses in the receiving waters;
(j) Implement technologies, practices, equipment, and interagency coordination to
expedite spill containment and recovery;
(k)Implement pre -planned coordination and collaboration with storm drain agencies
and other utility agencies/departments prior, during, and after a spill event;
(1) Conduct post -spill assessments of spill response activities;
(m)Document and report spill events as required in the Order;
(n)Annually, review and assess effectiveness of the SERP, and update the Plan as
needed.
2025
6-2
of Santa Ana
Section 6: Spill Emergency Response Plan
6.1 Procedures and Standards
The City has outlined specific measures to protect public health and the environment in its Spill Emergency
Response Plan (SERP) (Appendix C). These procedures contain a plan for responding and reporting to spills
which includes, but is not limited to, the following:
1) The City's Spill Emergency Response Plan (SERP) outlines the proper spill notification procedures,
thereby ensuring that primary responders and regulatory agencies are informed of all spills in a timely
manner;
2) The City complies with the notification, monitoring and reporting requirements of the 2022 waste
discharge requirements (WDR), State law and regulations, and applicable Regional Water Board
Orders.
3) City policy is to respond to all spills within the City whether on public or private property and to take all
steps possible to prevent the spills from reaching the storm drains, flood control channels, or waters of
the State, all in accordance with the WDR.
4) The City's SERP contains a program to ensure an appropriate response to all types of spills;
5) The City's SERP outlines the procedures which ensure prompt notification to appropriate regulatory
agencies and other potentially affected entities of all spills that potentially affect public health or reach
the waters of the State in accordance with the Monitoring and Reporting Program (MRP) and WDR
Order. In addition, agencies to be notified include the Orange County Health Care Agency (OCHCA),
and the California State Office of Emergency Services (OES), if necessary. These procedures also identify
the officials who will receive immediate notification;
6) The City conducts internal training sessions to ensure familiarity with these procedures and prepare
staff for a spill event, from initial notification to spill report documentation, including any necessary
emergency activities, such as traffic control. In addition, City staff attend the OC San spill simulation
training seminars whenever they are conducted by OC San;
7) City of Santa Ana sewer maintenance staff are trained to implement pre -planned coordination and
collaboration with storm drain agencies, other utility agencies, and other departments prior to, during, and after a
spill event. Specifically, staff are trained in the placement of traffic control and can respond to all but the
most extreme emergencies. If a spill necessitates extensive traffic and or crowd control, the City's
Police Department is contacted. Officers are trained in traffic and crowd control during emergency
situations. These procedures are also addressed in the City's SERP; and
8) The SERP ensures that all reasonable steps are taken to contain and prevent the discharge of
untreated and partially treated wastewater to waters of the State and to minimize or correct any
adverse impact on the environment resulting from the spills.
9) Spill events are documented in accordance with the WDR. The City relies on the Orange County Health
Care Agency (OCHCA) for monitoring water quality and posting beach closures. All spills are reported
immediately to the OCHCA office.
The WDR Order has specific procedures for the 4 Categories of Sanitary Sewer Spills:
■ Category 1: a spill of any volume of sewage from or caused by a sanitary sewer system that
2025 6-2
of Santa Ana
Section 6: Spill Emergency Response Plan
results in a discharge to a surface water, or a drainage conveyance system that discharges to
surface waters when the sewage is not fully captured and returned to the sanitary sewer
system or disposed of properly.
■ Category 2: a spill of 1,000 gallons or greater, from or caused by a sanitary sewer system failure
or blockage, that spills out of a lateral and does not discharge to a surface water.
Category 3: a spill of equal to or greater than 50 gallons and less than 1,000 gallons, from or
caused by a sanitary sewer system failure or blockage, that spills out of a lateral and does not
discharge to a surface water.
■ Category 4: a spill of less than 50 gallons, from or caused by a sanitary sewer system failure or
blockage, that spills out of a lateral and does not discharge to a surface water.
The City has procedures for conducting water quality sampling and preparing a Spill Report for any
Category 1 and Category 2 spills. Per WDR requirements, the City shall submit a draft Spill Report to
the online CIWQS database within 3 business days of the City's knowledge of a Category 1 spill; and the
City shall submit a Certified Spill Report to the CIWQS within 15 calendar days.
The City shall report and certify all Category 3 and Category 4 spills to the online CIWQS database
within 30 calendar days after the end of the month in which spills occurred.
The City also has procedures for conducting water quality sampling and preparing a Spill Technical
Report for any Category 1 spill in which 50,000 gallons or greater are spill to surface waters. For spills
of this volume, the City shall submit a Spill Technical Report to the CIWQS database within 45 calendar
days of the spill end date.
Annually, the City will review and assess the effectiveness of its SERP, and update the Plan as needed.
6.1.1 Supporting Documents
The following documents allow the City to comply with the spill emergency response plan requirements of the
WDR Order, and are attached as appendices.
Spill Emergency Response Plan, City of Santa Ana, Water Resources Division, Appendix C.
2025 6-2
of Santa Ana Section 7: Sewer Pipe Blockage Control
Section 7: Sewer Pipe Blockage Control Program
Section 7 of this SSMP addresses the requirements included in Attachment D-7 of
the Order. The requirements state:
Sewer Pipe Blockage Control Program: The SSMP must include procedures for
the evaluation of its service area to determine whether a sewer pipe blockage
control program is needed to control fats, oils, grease (FOG), rags and debris. If the
Enrollee determines that a program is not needed, the Enrollee shall provide a
justification in its Plan for why a program is not needed. The procedures must
include at a minimum:
(a)An implementation plan and schedule for a public education and outreach
program that promotes proper disposal of pipe -blocking substances;
(b)A plan and schedule for the disposal of pipe -blocking substances generated
within the sanitary sewer service area. This may include a list of acceptable
disposal facilities and/or additional facilities needed to adequately dispose of
substances generated within a sanitary sewer system service area;
(c) The legal authority to prohibit discharges to the system and identify measures
to prevent spills and blockages;
(d)Requirements to install grease removal devices (such as traps or interceptors),
design standards for the removal devices, maintenance requirements, best
management practices requirements, recordkeeping and reporting
requirements,
(e)Authority to inspect grease producing facilities, enforcement authorities, and
whether the Enrollee has sufficient staff to inspect and enforce the FOG
ordinance;
(f) An identification of sanitary sewer system sections subject to FOG blockages
and the establishment of a cleaning schedule for each section; and
(g)Implementation of source control measures for all sources of FOG reaching the
sanitary sewer system for each section identified above.
7.1 Sewer Pipe blockage Control Program Summary
To reduce the amount of fats, oils and grease (FOG), rags and other debris discharged into the City's sanitary
sewer system, the City has developed a FOG Control Program. The City has identified all Food Service
Establishments (FSE) within its service area as part of a monitoring and surveillance program, as per
Ordinance No. NS 2921. Accordingly, these FSE's must submit building plans in order to receive sewer service.
2025
y of Santa Ana Section 7: Sewer Pipe Blockage Control
This process includes an interceptor -sizing component and an Interceptor Maintenance Plan, which includes
the City's maintenance requirements, BMP requirements, record keeping and reporting requirements. A list of
all FSE's is maintained by the City in an FSE Access database and includes all grease removal equipment and
documentation requirements.
The City has identified the sections of its sanitary sewer system subject to high levels of FOG, and has developed
an Operation and Maintenance Program which includes a higher frequency (typically monthly) cleaning
schedule for each of these sections. FSEs located upstream of these locations are subsequently inspected more
frequently to help control the FOG discharge. Elements of the FOG Control Program includes:
1) City Staff and the City's FOG Program consultant meets with FSE owners during inspections, and as
needed, to discuss the City's FOG Control Program and proper grease control device maintenance. The
City has developed formal literature to be disseminated during these meetings. The City also distributes
FOG educational materials to residential communities associated with high levels of FOG discharge
and has made educational materials including "dos and don'ts" to help reduce FOG discharges,
kitchen BMPs in three languages, training and interceptor maintenance logs, informational charts,
and more available on the FOG Control Program section of their website.
2) The City requires that each FSE maintain a plan and schedule for the disposal of FOG generated by its
activities. The plan and schedule can be found within the FOG Control Program Manual's Appendix L.
3) In January of 2005, the City of Santa Ana implemented a FOG Control Program that includes all of the
required WDR elements. A copy of the FOG Control Program Manual was submitted to the Regional
Board in January, 2005. The FOG Control Program Manual is incorporated, by reference, into the SSMP
and was updated in December 2019. All elements of the FOG Control Program are currently being
implemented by a combination of City staff and consultants. The City's FOG Ordinance (Ordinance No.
NS 2921) provides the legal authority necessary to enforce the FOG program.
4) The City's requirements to install grease removal devices are discussed in Section 4.3 — FOG
Wastewater Discharge Requirements of the City of Santa Ana Fats, Oils, and Grease (FOG) Control
Program Manual. This section, and related sections in the FOG Control Program Manual also describe
the requirements for design standards for the removal devices, maintenance requirements, BMP
requirements, and record keeping and reporting requirements.
5) The City has legal authority to inspect grease producing facilities established in Ordinance No. NS 2921
and the FOG Control Program Manual and enforces any violation of the sewer ordinance in accordance
with City requirements. The City has sufficient staff to provide inspections of each grease removal
device in its service area at least once per year.
6) The City has identified sections of its sanitary sewer system subject to high levels of FOG in its Digital
Sewer Atlas (infraMAP). Accordingly, the City's Operation and Maintenance Program includes a higher
frequency (typically monthly) cleaning schedule for each of these sections. These measures have
prevented FOG related SSOs from occurring. Using infraMAP, the City can also pinpoint inspections to
focus on these sections identified with high FOG accumulation. Inspection results and inspection history
is stored in the infraMAP database and evaluated periodically.
The City of Santa Ana has created an "Enhanced Maintenance Location (EML) Database" as a part of
the Sewer System Infrastructure Management System. These EMLs along with siphons are cleaned on
a weekly or monthly basis, depending on the severity of the problem.
2025
y of Santa Ana Section 7: Sewer Pipe Blockage Control
7) The City has developed and implemented source control measures for all sources of FOG discharged to
the sanitary sewer system for each section of the Sewer Line Problem Areas identified by adopting
Ordinance No. NS 2921.
A major collaborative effort took place in this SSMP requirement during the development of the City's
existing SSMP. A FOG Control Program Manual was developed to specify the key elements of the
ongoing FOG Control Program and will be further discussed and updated (when necessary) as required
in the WDR.
A comprehensive FOG source identification investigation process is being implemented and refined as
part of the FOG Control Program. The process incorporates CCTV investigation along with FSE
inspections to determine the sources of FOG discharges to sewer system EMLs. The source
identification process is included in the FOG Control Program Manual.
7.1 Supporting Documents
The following documents, attached as appendices, support the City's FOG Control Program, thereby assist the
City to comply with the FOG Control Program requirements of the Statewide General Waste Discharge
Requirements (WDR):
• City of Santa Ana Municipal Code, Chapter 39, Appendix D;
• Ordinance No. NS-2921, Appendix E;
• The City of Santa Ana Standard Plans for Sanitary Sewers, Public Works Agency, Appendix F;
• The City of Santa Ana Standard Specifications of Sewer Construction, Public Works Agency, Appendix G;
• The City of Santa Ana FOG Control Program Manual, Appendix L;
• A Collection of Regulations and Logs which support the FOG Control Program, Appendix M:
o FOG Rules and Regulations (English)
o FOG Rules and Regulations (Spanish)
o FOG Worksite Poster
o FSE Employee Training Log
o FSE GRE Maintenance Log
o FSE Lateral Maintenance Log
o FSE Waste Grease Log
2025
Section 8: System Evaluation, Capacity Assurance
of Santa Ana and Capital Improvements
Section 8: System Evaluation, Capacity Assurance
and Capital Improvements
Section 8 of this SSMP addresses the requirements included in Attachment D-8 of
the Order. The requirements state:
System Evaluation, Capacity Assurance and Capital Improvements: Each
Enrollee must include procedures and activities for:
(a)Routine evaluation and assessment of system conditions,
(b)Capacity assessment and design criteria
(c) Prioritization of corrective actions; and
(d)A Capital improvement Plan (CIP).
System Evaluation and Condition Assessment: The Plan must include
procedures to:
(a)Evaluate the sanitary sewer system assets utilizing the best practices and
technologies available;
(b)Identify and justify the amount (percentage) of its system for its condition to be
assessed each year
(c) Prioritize the condition assessment of system areas that: hold a high level of
environmental consequences if vulnerable to collapse, failure, blockage,
capacity issues or other system deficiencies, are located in or within the
vicinity of surface waters, steep terrain, high groundwater elevations, and
environmentally sensitive areas, and/or are within the vicinity of a receiving
water with a bacterial -related impairment on the Clean Water Act section
303(d) List,
(d)Assess the system conditions using visual observations, video surveillance
and/or other comparable system inspection methods;
(e) Utilize observations/evidence of system conditions that may contribute to
exiting of sewage from the system which can be reasonably expected to
discharge into a water of the State;
(f) Maintain documents and recordkeeping of system evaluation and condition
assessment inspections and activities; and
WPM
RIM
of Santa Ana
Section 8: System Evaluation, Capacity Assurance
and Capital Improvements
(g)Identify system assets vulnerable to direct and indirect impacts of climate
change, including sea level rise, flooding and/or erosion due to increased
storm volumes, frequency, and/or intensity; wildfires; and increased power
disruptions.
Capacity Assessment and Design Criteria: The Plan must include procedures to
identify system components that are experiencing or contributing to spills caused
by hydraulic deficiency and/or limited capacity, including procedures to identify
the appropriate hydraulic capacity of key system elements for:
(a)Dry-weather peak flow conditions that cause or contribute to spill events
(b)The appropriate design storms) or wet -weather events that cause or
contribute to spill events,
(c) The capacity of key system elements, and
(d)Identify the major sources that contribute to the peak flows associated with
sewer spills.
The capacity assessment must cover:
(a) Data from existing system condition assessments, system inspections, system
audits, spill history, and other available information;
(b) Capacity of flood -prone systems subject to increased infiltration and inflow
(III), under normal local and regional storm conditions;
(c) Capacity of systems subject to increased III due to larger and/or higher -
intensity storm events as a result of climate change;
(d) Increases of erosive forces in canyons and streams near underground and
above -ground system components due to larger and/or higher -intensity storm
events;
(e) Capacity of major system elements to accommodate dry -weather peak flow
conditions, and updated design storm and wet -weather events; and
0) Necessary redundancy in pumping and storage capabilities.
Prioritization of Corrective Action: The findings of the condition assessments and
capacity assessments must be used to prioritize corrective actions. Prioritization
must also consider the severity of the consequences of potential spills.
Capital Improvement Plan (CIP): The CIP must include the following items:
(a) Project schedules including completion dates for all portions of the CIP;
(b) Internal/external project funding sources for each project, and
NOR
Section 8: System Evaluation, Capacity Assurance
of Santa Ana and Capital Improvements
(c) Joint coordination between 0&M staff, and engineering staff/consultants during
planning, design, and construction of CIP projects, and interagency coordination
with other impacted utility agencies.
The City's Sewer Master Plan encompasses the following components detailed in the following subsections to
meet the requirements outlined above and in the Order.
8.1 Capacity Assessment and Design Criteria
The 2016 Sewer Master Plan Update and Infiltration and Inflow Study analyzed the capacity of larger city
sewers (generally 10-inch diameter and larger) for peak flow conditions under both dry and wet weather
conditions. Deficient sewer line segments are identified for prioritization in the capital replacement program.
The 2016 Sewer System Master Plan includes a list of recommended projects to address existing and future
capacity deficiencies. The projects are grouped in four different priority categories, with priority 1 being the
highest priority category and 4 being the lowest priority category. A copy of this Master Plan document has
been provided to the Regional Board in digital format.
The City's Sanitary Sewer Standard Specifications and the Standard Plans for Sanitary Sewers and Design
Guidelines for Water and Sewer Facilities outline the appropriate design criteria necessary to ensure sufficient
capacity, as well as preserve the estimated life -cycle of wastewater infrastructure. Any design that is not
encompassed by the City Standards shall be sufficiently reviewed to ensure proper design and construction of
the facility.
8.2 Priority of Corrective Actions
There are several steps needed to establish a short- and long-term CIP to address identified hydraulic
deficiencies, including prioritization, alternatives analysis, and schedules. The findings of condition
assessments and capacity assessments are used to prioritize corrective actions. The CIP also considers the
severity of the consequences of potential spills when prioritizing projects. Examples of CIP enhancements may
include increases in pipe size, 1/1 reduction programs, increases and redundancy in pumping capacity, and
storage facilities. The CIP includes an implementation schedule and identifies sources of funding.
8.3 Capital Improvement Plan (CIP)
The City has established a Capital Improvement Program (CIP) to address projected hydraulic deficiencies. The
CIP is included in the City of Santa Ana Sewer Master Plan, and includes projected cost estimates, alternatives
analyses and project prioritization. The City's Sewer Enterprise Funds describe how the City proposes to
continue to pay for the CIP, by noting fund balances, funding sources and fund uses.
The Sewer Master Plan Update contains a list of each projects identified as necessary to increase the capacity
of portions of the system. The projects are grouped by priority into four categories, with priority category one
being the highest. The projects are being addressed based upon priorities.
2025 8-2
Section 8: System Evaluation, Capacity Assurance
y of Santa Ana and Capital Improvements
Two separate funds support the City's Capital Improvement Program (CIP). The Sanitary Sewer Service fund is
allocated for maintenance, rehabilitation and repair and replacement of sanitary sewer facilities, as well as
emergency response to sewer blockage issues. The Sewer Connection Fee fund is allocated solely for the
construction of sewer capacity enhancements. The City balances the rehabilitation projects on a year-to-year
basis and aims to improve the operating efficiency and life expectancy of the entire sewer system. Sewer service
rates are periodically reviewed and adjusted to address identified CIP needs.
8.3.2 Supporting Documents
The following documents, attached as appendices, support the City's System Evaluation and Capacity Assurance
Plan, thereby allowing the City to comply with the System Evaluation and Capacity Assurance Plan requirements
of the WDR:
0 The City of Santa Ana Standard Plans for Sanitary Sewers, Public Works Agency, Appendix F.
Additionally, the following documents also support the City's System Evaluation and Capacity Assurance Plan,
and are available from the City's Water Resources Division. Due to the size of these documents, they have not
been attached as appendices.
• City of Santa Ana Sewer Master Plan — Final Report, December 2016
2025 8-2
y of Santa Ana Section 9: Monitoring, Measurement and Program Mo
Section 9: Monitoring, Measurement and Program
Modifications
Section 9 of this SSMP addresses the requirements included in Attachment D-9 of
the Order. The requirements state:
Monitoring, Measurement, and Program Modifications: The Enrollee shall
include an adaptive management section that addresses Plan -implementation
effectiveness and the steps for necessary Plan improvement, including:
(a) Maintaining relevant information, including audit findings, to establish and
prioritize appropriate Plan activities;
(b) Monitoring the implementation and measuring the effectiveness of each Plan
element;
(c) Assessing the success of the preventive operation and maintenance activities;
(d) Updating Plan procedures and activities, as appropriate, based on the results
of monitoring and performance evaluations; and
(e) Identifying and illustrating spill trends, including spill frequency, locations
and estimated volumes.
The City evaluates the following Monitoring, Measurement, and Program Modifications Metrics for the sanitary
sewer system and all elements of the SSMP:
The SSMP elements are discussed periodically throughout the year during regular staff meetings with the Water
Resources Manager and the division supervisors. Additional meetings to assess the effectiveness of individual
elements are held as needed. Major studies, such as Sewer Master Plan audits and updates, and Infiltration
and Inflow Studies are also used to measure the effectiveness of the SSMP and make revisions as appropriate.
The City tracks the location and cause of all spills, blockages, and gravity main EMLs. The City maintains a
cleaning activity log, which details the size, material and location of each pipe cleaned, as well as the
equipment utilized, and any relevant remarks observed during the cleaning. The City utilizes field data
acquisition software (infraMap), which utilizes ESRI software for preventative maintenance tracking and work
orders.
City Field Staff observe all gravity mains and manholes during routine cleaning and conduct localized video
inspections when their observations warrant further investigation. Additionally, the City conducts system -wide
video inspections, and each pipe is given a score based on the National Association of Sewer Service
Companies' (NASSCO) pipeline rating system. All ratings are incorporated into the GIS so that all scoring is
associated with a corresponding pipe that has been inspected. These ratings, as well as the observed condition
of each pipeline, allow the City to identify gravity mains that are at risk of collapse or prone to more frequent
blockages due to pipe defects.
2025 9-2
y of Santa Ana Section 9: Monitoring, Measurement and Program Mo
The City identifies all food preparation and service locations within the city limits as part of its monitoring and
surveillance program. A list of all such customers is maintained by the City's FOG control consultant in its
databases as well as in the City's digital atlas maps. All interceptors are inspected at least once a year by the
City's Inspectors as well as the City's FOG control consultant in accordance with the City's FOG Control Program
Manual.
In order to monitor the implementation and measure the effectiveness of the SSMP, the City tracks several
performance indicators, including:
• Number and location of spills over the past 12 months, distinguishing between dry weather spills and
wet weather spills;
• Volume distribution of spills (e.g. number of spills < 100 gallons, 100 to 999 gallons, 1,000 to 9,999
gallons, > 10,000 gallons);
• Number of gravity grease interceptors inspected over the past 12 months;
• Miles of gravity mains cleaned over the past 12 months;
The SSMP and its elements will be updated in accordance with the results of the monitoring described above.
To date, revisions have been made to the FOG Control Program Manual as well as the Sewer Spill Procedures.
9.1 Supporting Documents
The following documents allow the City to comply with the Monitoring, Measurement, and Program
Modifications requirements of the WDR, and are attached as appendices.
• A sample of the City's Video Inspection Log and Inspection Report, Appendix I.
2025 9-2
of Santa Ana
Section 10: Internal Audits
Section 10: Internal Audits
Section 10 of this SSMP addresses the requirements included in Attachment D-10 o
the Order. The requirements state:
Internal Audits: The Plan shall include audit procedures, appropriate to the size
and performance of the system, for the Enrollee to comply with section 5.4 (Sewer
System Management Plan Audits) of the General Order.
The City will submit its SSMP Audit and other pertinent audit information, in accordance with Section 5.4
(Sewer System Management Plan Audits) of the Order, to the online CIWQS Sanitary Sewer System Database
by six (6) months after the end of the 3-year audit period. The City shall conduct internal audits at a minimum
frequency of once every three (3) years, evaluating its SSMP and its compliance with the requirements of
Order No. 2022-0103-DWQ. The audit will use data collected as part of Section 9 — Monitoring, Measurement,
and Program Modifications and performance indicators to identify and correct SSMP deficiencies in the Audit
Report. Audit Reports are available upon request.
The internal audits include, but are not limited to the following:
• A review of this SSMP document to ensure compliance with the regulations established in the State
Water Resources Control Board's Order No. 2022-0103-DWQ.;
• A review of any supporting documents listed in this SSMP;
• SSMP implementation efforts over the past two (2) years;
• A description of additions and improvements made to the sanitary sewer collections system during the
past three (3) years;
• A description of additions and improvements planned for the upcoming three (3) years;
• A list of deficiencies, if identified, and a plan to correct the identified deficiencies.
Per Attachment E1 of the WDR Order, if an SSMP audit is not conducted as required, the Enrollee shall:
• Update the online CIWQS Sanitary Sewer System Database and select the justification for not conducting
the Audit; and
• Notify its corresponding Regional Water Board of the jurisdiction for the lapsed requirements.
The Enrollee's reporting of a justification for not conducting a timely Audit does not justify non-compliance
with the General Order. The Enrollee shall:
• Submit the late Audit as required in the General Order; and
Comply with the subsequent Audit requirements and due dates corresponding with the original audit
cycle.
2025 10-1
of Santa Ana
Section 10: Internal Audits
10.1 Internal Audit Schedule
Audits must be conducted during the audit period and must include Sewer System Management Plan Audit
Reports and other pertinent information. Audit Reports are due within six (6) months after the end of the
three (3) year audit period. Audit Reports must be submitted into the online CIWQS Sanitary Sewer Database
no later than November 2 of the following calendar year.
The last audit period ended in May, 2024 and the audit report was electronically submitted to CIWQS. The
next audit period ends in May, 2027, and the associated Audit Report is due into the CIWQS database by
November 2, 2027.
10.2 Supporting Documents
There are no applicable documents for this section.
2025 11-1
of Santa Ana
Section 11: Communication
Section 11: Communication Program
Section 11 of this SSMP addresses the requirements included in Attachment D-11 of
the Order. The requirements state:
Communication Program: The Plan must include procedures for the Enrollee to
communicate with:
(a) The public for spills and discharges resulting in closures of public areas, or that
enter a source of drinking water, and the development, implementation and
update of its SSMP, including opportunities for public input to Plan
implementation and updates.
(b) Owners/operators of systems that connect into the Enrollees system, including
satellite systems, for system operation, maintenance, and capital improvement -
related activities.
The City communicates on a regular basis with the public on the development, implementation, and
performance of its SSMP. The communication system allows the public the opportunity to provide input to the
City as the program is developed and implemented. The City has also created a plan of communication with
systems that are tributary and / or satellite to the City's sanitary sewer system.
The Water Resources Manager provides interested parties with status updates on the implementation of the
components of the SSMP and also considers comments made by interested parties. Additionally, the City's
website (www.santa-ana.org) presents information about on -going efforts, general information, as well as
meeting agendas and minutes.
The City website's Sewer Services homepage has links to water and sewer design guidelines (including the
sewer construction standards document), the FOG control program (including permit applications, and BMP
documents in multiple languages and other helpful guidelines), sewer line stoppages, 2019 sewer rate study,
sewer plans and documents (including the SSMP and Sewer Master Plan), and sewer resources (including the
WDR Order, CIWQS resources, and more).
11.1 Communication of Spills and Discharges
The City website's Sewer line stoppages link contains procedures for how to avoid stoppages, including BMPs
and to minimize spills that do occur. The Public Works department phone number is made available for the
public to call in the event of a break-in or the collapse of the sewer lateral beyond the residential property
line or for general assistance to contain a spill.
11.3 Supporting Documents
There are no applicable documents for this section.
2025 11-1
APPENDIX A
SWRCB ORDER NO.2022-0103-DWQ
STATE WATER RESOURCES CONTROL BOARD
1001 1 Street, Sacramento, California 95814
ORDER WQ 2022-0103-DWQ
STATEWIDE WASTE DISCHARGE REQUIREMENTS
GENERAL ORDER FOR SANITARY SEWER SYSTEMS
This Order was adopted by the State Water Resources Control Board on December 6, 2022. 1
This Order shall become effective 180 days after the Adoption Date of this General Order,
on June 5, 2023.
The Enrollee shall comply with the requirements of this Order upon the Effective Date of this
General Order.
This General Order does not convey any property rights of any sort or any exclusive privileges.
The requirements prescribed herein do not authorize the commission of any act causing injury
to persons or property, protect the Enrollee from liability under federal, state, or local laws, nor
create a vested right for the Enrollee to continue the discharge of waste.
CERTIFICATION
I, Jeanine Townsend, Clerk to the Board, do hereby certify that this Order with all attachments
is a full, true, and correct copy of the Order adopted by the State Water Board on
December 6, 2022.
AYE:
Chair E. Joaquin Esquivel
Vice Chair Dorene D'Adamo
Board Member Sean Maguire
Board Member Laurel Firestone
Board Member Nichole Morgan
NAY:
None
ABSENT:
None
ABSTAIN:
None
for
Jeanine Townsend
Clerk to the Board
STATEWIDE SANITARY SEWER SYSTEMS GENERAL ORDER
Table of Contents
1. Introduction.................................................................................................................... 4
2. Regulatory Coverage and Application Requirements.................................................... 5
2.1. Requirements for Continuation of Existing Regulatory Coverage ....................... 5
2.2. Requirements for New Regulatory Coverage...................................................... 5
2.3. Regulatory Coverage Transfer............................................................................ 7
3
0
5
Findings.........................................................................................................................
7
3.1.
Legal Authorities.................................................................................................
7
3.2.
General.............................................................................................................
11
3.3.
Water Quality Control Plans, Policies and Resolutions .....................................
14
3.4.
California Environmental Quality Act.................................................................
16
3.5.
State Water Board Funding Assistance for Compliance with Water Board Water
QualityOrders...................................................................................................
16
3.6.
Notification to Interested Parties.......................................................................
17
Prohibitions..................................................................................................................
17
4.1
Discharge of Sewage from a Sanitary Sewer System .......................................
17
4.2.
Discharge of Sewage to Waters of the State .....................................................
17
4.3.
Discharge of Sewage Creating a Nuisance.......................................................
18
Specifications...............................................................................................................
18
5.1.
Designation of a Legally Responsible Official ...................................................
18
5.2.
Sewer System Management Plan Development and Implementation ...............
18
5.3.
Certification of Sewer System Management Plan and Plan Updates ................
19
5.4.
Sewer System Management Plan Audits..........................................................
19
5.5.
Six -Year Sewer System Management Plan Update ..........................................
21
5.6.
System Resilience.............................................................................................
22
5.7.
Allocation of Resources....................................................................................
22
5.8.
Designation of Data Submitters.........................................................................
22
5.9.
Reporting Certification.......................................................................................
22
5.10.
System Capacity...............................................................................................
23
5.11.
System Performance Analysis..........................................................................
23
5.12.
Spill Emergency Response Plan and Remedial Actions ...................................
23
5.13.
Notification, Monitoring, Reporting and Recordkeeping Requirements .............
24
5.14.
Electronic Sanitary Sewer System Service Area Boundary Map .......................
26
5.15.
Voluntary Reporting of Spills from Privately -Owned Sewer Laterals and/or Private
Sanitary Sewer Systems...................................................................................
26
5.16.
Voluntary Notification of Spills from Privately -Owned Laterals and/or Systems to
the California Office of Emergency Services .....................................................
27
5.17.
Unintended Failure to Report............................................................................
27
ORDER 2022-0103-DWQ
December 6, 2022
STATEWIDE SANITARY SEWER SYSTEMS GENERAL ORDER
5.18. Duty to Report to Water Boards........................................................................ 27
5.19. Operation and Maintenance............................................................................... 27
6. Provisions.................................................................................................................... 27
6.1. Enforcement Provisions.................................................................................... 27
6.2. Other Regional Water Board Orders................................................................. 30
6.3. Sewer System Management Plan Availability................................................... 31
6.4. Entry and Inspection......................................................................................... 31
Table of Attachments
Attachment A — Definitions.....................................................................................................A-1
Attachment B — Application for Enrollment............................................................................. B-1
Attachment C - Notice of Termination.....................................................................................C-1
Attachment D — Sewer System Management Plan — Required Elements..............................D-1
Attachment E1 — Notification, Monitoring, Reporting and Recordkeeping Requirements ..... E1-1
Attachment E2 — Summary of Notification, Monitoring and Reporting Requirements........... E2-1
Attachment F — Regional Water Quality Control Board Contact Information .......................... F-1
ORDER 2022-0103-DWQ
December 6, 2022
3
STATEWIDE SANITARY SEWER SYSTEMS GENERAL ORDER
INTRODUCTION
This General Order regulates sanitary sewer systems designed to convey sewage. For
the purpose of this Order, a sanitary sewer system includes, but is not limited to, pipes,
valves, pump stations, manholes, siphons, wet wells, diversion structures and/or other
pertinent infrastructure, upstream of a wastewater treatment plant headworks. A
sanitary sewer system includes:
• Laterals owned and/or operated by the Enrollee;
• Satellite sewer systems; and/or
Temporary conveyance and storage facilities, including but not limited to temporary
piping, vaults, construction trenches, wet wells, impoundments, tanks and diversion
structures.
Sewage is untreated or partially treated domestic, municipal, commercial and/or
industrial waste (including sewage sludge), and any mixture of these wastes with inflow
or infiltration of stormwater or groundwater, conveyed in a sanitary sewer system.
Sewage contains high levels of suspended solids, non -digested organic waste,
pathogenic bacteria, viruses, toxic pollutants, nutrients, oxygen -demanding organic
compounds, oils, grease, pharmaceuticals, and other harmful pollutants.
For the purpose of this General Order, a spill is a discharge of sewage from any portion
of a sanitary sewer system due to a sanitary sewer system overflow, operational failure,
and/or infrastructure failure. Sewage and its associated wastewater spilled from a
sanitary sewer system may threaten public health, beneficial uses of waters of the
State, and the environment.
This General Order serves as statewide waste discharge requirements and supersedes
the previous State Water Resources Control Board (State Water Board)
Order 2006-0003-DWQ and amendments thereafter. All sections and attachments of
this General Order are enforceable by the State Water Board and Regional Water
Quality Control Boards (Regional Water Boards). Through this General Order, the State
Water Board requires an Enrollee to:
• Comply with federal and state prohibitions of discharge of sewage to waters of the
State, including federal waters of the United States;
• Comply with specifications, and notification, monitoring, reporting and recordkeeping
requirements in this General Order that implement the federal Clean Water Act, the
California Water Code (Water Code), water quality control plans (including Regional
Water Board Basin Plans) and policies;
• Proactively operate and maintain resilient sanitary sewer systems to prevent spills;
• Eliminate discharges of sewage to waters of the State through effective
implementation of a Sewer System Management Plan;
• Monitor, track, and analyze spills for ongoing system -specific performance
improvements; and
• Report noncompliance with this General Order per reporting requirements.
ORDER 2022-0103-DWQ
December 6, 2022
El
STATEWIDE SANITARY SEWER SYSTEMS GENERAL ORDER
An Enrollee is a public, private, or other non -governmental entity that has obtained
approval for regulatory coverage under this General Order, including:
• A state agency, municipality, special district, or other public entity that owns and/or
operates one or more sanitary sewer systems:
o greater than one (1) mile in length (each individual sanitary sewer system);
o one (1) mile or less in length where the State Water Board or a Regional Water
Board requires regulatory coverage under this Order; or
• A federal agency, private company, or other non -governmental entity that owns
and/or operates a sanitary sewer system of any size where the State Water Board or
a Regional Water Board requires regulatory coverage under this Order in response
to a history of spills, proximity to surface water, or other factors supporting regulatory
coverage.
For the purpose of this Order, a sanitary sewer system includes only systems owned
and/or operated by the Enrollee.
2. REGULATORY COVERAGE AND APPLICATION REQUIREMENTS
2.1. Requirements for Continuation of Existing Regulatory Coverage
To continue regulatory coverage from previous Order 2006-0003-DWQ under this
General Order, within the 60-days-prior-to the Effective Date of this General Order,
the Legally Responsible Official of an existing Enrollee shall electronically certify the
Continuation of Existing Regulatory Coverage form in the online California Integrated
Water Quality System (CIWQS) Sanitary Sewer System Database. The Legally
Responsible Official will receive an automated CIWQS-issued Notice of Applicability
email, confirming continuation of regulatory coverage under this General Order. All
regulatory coverage under previous Order 2006-0003-DWQ will cease on the Effective
Date of this Order.
An Enrollee continuing existing regulatory coverage is not required to submit a new
application package or pay an application fee for enrollment under this General Order.
The annual fee due date for continued regulatory coverage from previous
Order 2006-0003-DWQ to this General Order remains unchanged.
A previous Enrollee of Order 2006-0003-DWQ that fails to certify the Continuation of
Existing Regulatory Coverage form in the online CIWQS database by the Effective Date
of this Order is considered a New Applicant, and will not have regulatory coverage for
its sanitary sewer system(s) until:
A new application package for system(s) enrollment is submitted per section 2.2
(Requirements for New Regulatory Coverage) below; and
• The new application package is approved per section 2.2.2 (Approval of Application
Package (For New Applicants Only)).
2.2. Requirements for New Regulatory Coverage
No later than 60 days prior to commencing and/or assuming operation and maintenance
responsibilities of a sanitary sewer system, a duly authorized representative that
ORDER 2022-0103-DWQ
December 6, 2022
5
STATEWIDE SANITARY SEWER SYSTEMS GENERAL ORDER
maintains legal authority over the public or private sanitary sewer system is required to
enroll under this General Order by submitting a complete application package as
specified below and as provided in Attachment B (Application for Enrollment Form) of
this General Order.
Unless required by a Regional Water Board, a public agency that owns a combined
sewer system subject to the Combined Sewer Overflow Control Policy (33 U.S. Code
§ 1342(q)), is not required to enroll, under this Order, the portions of its sanitary sewer
system(s) that collects combined sanitary wastewater and stormwater.
2.2.1. Application Package Requirements
The Application for Enrollment package for new applicants must include the following
items:
Application for Enrollment Form. The form in Attachment B of this General Order
must be completed, signed, and certified by a Legally Responsible Official, in
accordance with section 5.1 (Designation of a Legally Responsible Official) of this
General Order. If an electronic Application for Enrollment form is available at the
time of application, a new applicant shall submit its application form electronically;
and
Application Fee. A fee payable to the "State Water Resources Control Board" in
accordance with the Fee Schedule in the California Code of Regulations, Title 23,
section 2200, or subsequent fee regulations updates.
The application fee for this General Order is based on the sanitary sewer system's
threat to water quality and complexity designations of category 2C or 3C, which is
assigned based on the population served by the system. The current Fee Schedule
for sanitary sewer systems is listed under subdivision (a)(2) at the following website:
Fee Schedule (https://www.waterboards.ca.gov/resources/fees/water—quality/).
2.2.2. Approval of Application Package (For New Applicants Only)
The Deputy Director of the State Water Board, Division of Water Quality (Deputy
Director) will consider approval of each complete Application for Enrollment package.
The Deputy Director will issue a Notice of Applicability letter which serves as approved
regulatory coverage for the new Enrollee.
If the submitted application package is not complete in accordance with section 2.2.1
(Application Package Requirements) of this General Order, the Deputy Director will
send a response letter to the applicant outlining the application deficiencies. The
applicant will have 60 days from the date of the response letter to correct the application
deficiencies and submit the identified items necessary to complete the application
package to the State Water Board.
2.2.3. Electronic Reporting Account for New Enrollee
Within 30 days after the date of the Approval of Complete Application Package for
System Enrollment, a duly authorized representative for the Enrollee shall obtain a
CIWQS Sanitary Sewer System Database user account by clicking the "User
Registration" button and following the directions on the CIWQS Login Page
ORDER 2022-0103-DWQ
December 6, 2022
X
STATEWIDE SANITARY SEWER SYSTEMS GENERAL ORDER
(https://ciwgs.waterboards.ca.gov). If additional assistance is needed to establish an
online CIWQS user account, contact State Water Board staff by email at
CIWQS waterboards.ca.gov. The online user account will provide the Enrollee secure
access to the online CIWQS database for electronic reporting.
2.3. Regulatory Coverage Transfer
Regulatory coverage under this General Order is not transferable to any person or party
except after an existing Enrollee submits a written request for a regulatory coverage
transfer to the Deputy Director, at least 60 days in advance of any proposed system
ownership transfer. The written request must include a written agreement between the
existing Enrollee and the new Enrollee containing:
• Acknowledgement that the transfer of ownership is solely of an existing system with
an existing waste discharge identification (WDID) number;
The specific ownership transfer date in which the responsibility and regulatory
coverage transfer between the existing Enrollee and the new Enrollee becomes
effective; and
Acknowledgement that the existing Enrollee is liable for violations occurring up to the
ownership transfer date and that the new Enrollee is liable for violations occurring on
and after the ownership transfer date.
The Deputy Director will consider approval of the written request. If approved, the
Deputy Director will issue a Notice of Applicability letter which serves as an approved
transfer of regulatory coverage to the new Enrollee.
3. FINDINGS
3.1. Legal Authorities
3.1.1. Federal and State Regulatory Authority
The objective of the Clean Water Act is to restore and maintain the chemical, physical,
and biological integrity of the waters of the United States (33 U.S.C. 1251). The Water
Code authorizes the State Water Board to implement the Clean Water Act in the State
and to protect the quality of all waters of the State (Water Code sections 13000 and
13160).
3.1.2. Discharge of Sewage
A discharge of untreated or partially treated sewage is a discharge of waste as defined
in Water Code section 13050(d) that could affect the quality of waters of the State and is
subject to regulation by waste discharge requirements issued pursuant to Water Code
section 13263 and Chapter 9, Division 3, Title 23 of the California Code of Regulations.
A discharge of sewage may pollute and alter the quality of the waters of the State to a
degree that unreasonably affects the beneficial uses of the receiving water body or
facilities that serve those beneficial uses (Water Code section 13050(I)(1)).
ORDER 2022-0103-DWQ
December 6, 2022
7
STATEWIDE SANITARY SEWER SYSTEMS GENERAL ORDER
3.1.3 Water Boards Authority to Require Technical Reports, Monitoring, and Reporting
Water Code sections 13267 and 13383 authorize the Regional Water Boards and the
State Water Board to establish monitoring, inspection, entry, reporting, and
recordkeeping requirements. Water Code section 13267(b), authorizes the Regional
Water Boards to "require any person who has discharged, discharges, or is suspected
of having discharged or discharging, or who proposes to discharge waste within its
region... or is suspected of having discharged or discharging, or who proposes to
discharge, waste outside of its region that could affect the quality of water within its
region shall furnish, under penalty of perjury, technical or monitoring reports which the
regional board requires... In requiring those reports, the regional board shall provide the
person with a written explanation with regard to the need for the reports and shall
identify the evidence that supports requiring that person to provide the reports." Water
Code section 13267(f) authorizes the State Water Board to require this information if it
consults with the Regional Water Boards and determines that it will not duplicate the
efforts of the Regional Water Boards. The State Water Board has consulted with the
Regional Water Boards and made this determination.
The technical and monitoring reports required by this General Order and Attachment E
(Notification, Monitoring, Reporting and Recordkeeping Requirements) are necessary to
evaluate and ensure compliance with this General Order. The effort to develop required
technical reports will vary depending on the system size and complexity and the needs
of the specific technical report. The burden and cost of these reports are reasonable
and consistent with the interest of the state in protecting water quality, which is the
primary purpose of requiring the reports.
Water Code section 13383(a) authorizes the Water Boards to "establish monitoring,
inspection, entry, reporting, and recordkeeping requirements... for any person who
discharges, or proposes to discharge, to navigable waters, any person who introduces
pollutants into a publicly owned treatment works, any person who owns or operates, or
proposes to own or operate, a publicly owned treatment works or other treatment works
treating domestic sewage, or any person who uses or disposes, or proposes to use or
dispose, of sewage sludge." Section 13383(b) continues, "the state board or the
regional boards may require any person subject to this section to establish and maintain
monitoring equipment or methods, including, where appropriate, biological monitoring
methods, sample effluent as prescribed, and provide other information as may be
reasonably required."
Reporting of spills from privately owned sewer laterals and systems pursuant to section
5.15 (Voluntary Reporting of Spills from Privately -Owned Sewer Laterals and/or Private
Sanitary Sewer Systems) of this General Order is authorized by Water Code section
13225(c) and encouraged by the State Water Board, wherein a local agency may
investigate and report on any technical factors involved in water quality control provided
the burden including costs of such reports bears a reasonable relationship to the need
for the report and the benefits to be obtained therefrom. The burden of reporting private
spills under section 5.15 (Voluntary Reporting of Spills from Privately -Owned Sewer
Laterals and/or Private Sanitary Sewer Systems) is minimal and is outweighed by the
benefit of providing Regional Water Boards an opportunity to respond to these spills
ORDER 2022-0103-DWQ
December 6, 2022
n.
STATEWIDE SANITARY SEWER SYSTEMS GENERAL ORDER
when an Enrollee, which in many cases has a contractual relationship with the owner of
the private system, has knowledge of the spills.
3.1.4. Water Board Authority to Prescribe General Waste Discharge Requirements
Water Code section 13263(i) provides that the State Water Board may prescribe
general waste discharge requirements for a category of discharges if the State Water
Board finds or determines that:
• The discharges are produced by the same or similar operations;
• The discharges involve the same or similar types of waste;
• The discharges require the same or similar treatment standards; and
• The discharges are more appropriately regulated under general waste discharge
requirements than individual waste discharge requirements.
Since 2006, the State Water Board has been regulating over 1,100 publicly owned
sanitary sewer systems (See section 3.1.5 (Previous Statewide General Waste
Discharge Requirements) of this General Order). California also has a large unknown
number of unregulated privately owned sanitary sewer systems. All waste conveyed in
publicly owned and privately owned sanitary sewer systems (as defined in this General
Order) is comprised of untreated or partially treated domestic waste and/or industrial
waste. Generally, sanitary sewer systems are designed and operated to convey waste
by gravity or under pressure; system -specific design elements and system -specific
operations do not change the common nature of the waste, the common threat to public
health, or the common impacts on water quality. Spills of waste from a sanitary sewer
system prior to reaching the ultimate downstream treatment facility are unauthorized
and enforceable by the State Water Board and/or a Regional Water Board. Therefore,
spills from sanitary sewer systems are more appropriately regulated under general
waste discharge requirements.
As specified in Water Code sections 13263(a) and 13241, the implementation of
requirements set forth in this Order is for the reasonable protection of past, present, and
probable future beneficial uses of water and the prevention of nuisance. The
requirements implement the water quality control plans (Basin Plans) for each Regional
Water Board and take into account the environmental characteristics of sewer service
areas and hydrographic units within the state. Additionally, the State Water Board has
considered water quality conditions that could reasonably be achieved through the
coordinated control of all factors that affect water quality, costs associated with
compliance with these requirements, the need for developing housing within California,
and the need to protect sources of drinking water and other water supplies.
3.1.5. Previous Statewide General Waste Discharge Requirements
On May 2, 2006, the State Water Board adopted Order 2006-0003-DWQ serving as
Waste Discharge Requirements pursuant to Article 4, Chapter 4, Division 7 of the Water
Code (commencing with section 13260) for inadvertent discharges to waters of the
State. Order 2006-0003-DWQ prohibited discharges of untreated or partially treated
sewage. Order 2006-0003-DWQ also required system -specific management, operation,
and maintenance of publicly owned sewer systems greater than one mile in length.
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To decrease the impacts on human health and the environment caused by sewage
spills, the previous Order required enrollees to develop a rehabilitation and replacement
plan that identifies system deficiencies and prioritizes short-term and long-term
rehabilitation actions. The previous Order also required enrollees to:
Maintain information that can be used to establish and prioritize appropriate Sewer
System Management Plan activities; and
2. Implement a proactive approach to reduce spills.
The previous Order required Sewer System Management Plan elements for "the proper
and efficient management, operation, and maintenance of sanitary sewer systems,
while taking into consideration risk management."
On July 30, 2013, the State Water Board amended General Order 2006-0003-DWQ
with Order WQ 2013-0058-EXEC, Amending Monitoring and Reporting Program for
Statewide General Waste Discharge Requirements for Sanitary Sewer Systems.
Many enrollees of Order 2006-0003-DWQ have already implemented proactive
measures to reduce sewage spills. Other enrollees, however, still need technical
assistance and funding to improve sanitary sewer system operation and maintenance
for the reduction of sewage spills.
3.1.6. Existing Memorandum of Agreement with California Water Environment
Association
The California Water Environment Association is a nonprofit organization dedicated to
providing water industry certifications, training, and networking opportunities. The
Association's Technical Certification Program provides accredited sanitary sewer
system operator certification for collection system operators and maintenance workers.
On February 10, 2016, the State Water Board entered into a collaborative agreement
with the Association titled Memorandum of Agreement Between the California State
Water Resources Control Board and the California Water Environment Association -
Training Regarding Requirements Set Forth in Statewide General Waste Discharge
Requirements for Sanitary Sewer Systems. The Memorandum sets forth collaborative
training necessary for regulated sanitary sewer system personnel to operate and
maintain a well operating system and ensure full compliance with statewide sewer
system regulations.
On March 15, 2018, the State Water Board and the California Water Environment
Association amended the existing Memorandum of Agreement to include collaborative
outreach and expand training needs associated with further updates to Water Board
regulations for sanitary sewer systems. The State Water Board encourages further
Agreement updates as necessary to support improved sewer system operations and the
professionalism of collection system operators.
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3.2. General
3.2.1. Waters of the State
Waters of the State include any surface water or groundwater, including saline waters,
within the boundaries of the state as defined in Water Code section 13050(e), and are
inclusive of waters of the United States.
3.2.2. Sanitary Sewer System Spill Threats to Public Health and Beneficial Uses
Sewage contains high levels of suspended solids, pathogenic organisms, toxic
pollutants, nutrients, oxygen -demanding organic compounds, oil and grease and other
pollutants. Sewage spills may cause a public nuisance, particularly when sewage is
discharged to areas with high public exposure such as streets and surface waters used
for drinking, irrigation, fishing, recreation, or other public consumption or contact uses.
More specifically, sanitary sewer spills may:
• Adversely affect aquatic life and/or threaten water quality when reaching receiving
waters;
• Inadvertently release trash, including plastics;
• Impair the recreational use and aesthetic enjoyment of surface waters by polluting
surface water or groundwater;
• Threaten public health through direct public exposure to bacteria, viruses, intestinal
parasites, and other microorganisms that can cause serious illness such as
gastroenteritis, hepatitis, cryptosporidiosis, and giardiasis;
• Negatively impact ecological receptors and biota within surface waters; and
• Cause nuisance including odors, closure of beaches and recreational areas, and
property damage.
Sanitary sewer system spills may pollute receiving waters and threaten beneficial uses
of surface water and groundwater. Potentially threatened beneficial uses include, but
are not limited to the following (with associated acronym representations as included in
statewide water quality control plans and Regional Water Boards' Basin Plans):
• Municipal and Domestic Supply (MUN)
• Water Contact Recreation (REC-1) and Non -Contact Water Recreation (REC-2)
• Cold Freshwater Habitat (COLD)
• Warm Freshwater Habitat (WARM)
• Native American Culture (CUL)
• Wildlife Habitat (WILD)
• Rare, Threatened, or Endangered Species (RARE)
• Spawning, Reproduction, and/or Early Development (SPWN)
• Wetland Habitat (WET)
• Agricultural Supply (AGR)
• Estuarine Habitat (EST)
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• Commercial and Sport Fishing (COMM)
• Subsistence Fishing (SUB)
• Tribal Tradition and Culture (CUL)
• Tribal Subsistence Fishing (T-SUB)
• Aquaculture (AQUA)
• Marine Habitat (MAR)
• Preservation of Biological Habitats of Special Significance (BIOL)
• Migration of Aquatic Organisms (MICR)
• Shellfish Harvesting (SHELL)
• Industrial Process Supply (PROC)
• Industrial Service Supply (IND)
• Hydropower Generation (POW)
• Navigation (NAV)
• Flood Peak Attenuation/Flood Water Storage (FLD)
• Water Quality Enhancement (WQE)
• Fresh Water Replenishment (FRSH)
• Groundwater Recharge (GWR)
• Inland Saline Water Habitat (SAL)
3.2.3. Proactive Sanitary Sewer System Management to Eliminate Spill Causes
Finding 3 of the previous Order, 2006-0003-DWQ, states: "Sanitary sewer systems
experience periodic failures resulting in discharges that may affect waters of the state.
There are many factors (including factors related to geology, design, construction
methods and materials, age of the system, population growth, and system operation
and maintenance), which affect the likelihood of an SSO [sanitary sewer overflow].
A proactive approach that requires Enrollees to ensure a system -wide operation,
maintenance, and management plan is in place will reduce the number and frequency
of SSOs within the state. This approach will in turn decrease the risk to human health
and the environment caused by SSOs."
Many spills are preventable through proactive attention on sanitary sewer system
management using the best practices and technologies available to address major
causes of spills, including but not limited to:
• Blockages from sources including but not limited to-
o Fats, oils and grease;
o Tree roots;
o Rags, wipes and other paper, cloth and plastic products; and
o Sediment and debris.
• Sewer system damage and exceedance of sewer system hydraulic capacity from
identified system -specific environmental, and climate -change impacts, including but
not limited to:
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o Sea level rise impacts including flooding, coastal erosion, seawater intrusion,
tidal inundation and submerged lands;
o Increased surface water flows due to higher intensity rain events;
o Flooding;
o Wildfires and wildfire induced impacts;
o Earthquake induced damage;
o Landslides; and
o Subsidence.
• Infrastructure deficiencies and failures, including but not limited to:
o Pump station mechanical failures;
o System age;
o Construction material failures;
o Manhole cover failures;
o Structural failures; and
o Lack of proper operation and maintenance.
Insufficient system capacity (temporary or sustained), due to factors including but
not limited to:
o Excessive and/or increased storm or groundwater inflow/infiltration;
o Insufficient capacity due to population increase and/or new connections from
industrial, commercial and other system users; and
o Stormwater capture projects utilizing a sanitary sewer system to convey
stormwater to treatment facilities for reuse.
• Community impacts, including but not limited to:
o Power outages;
o Vandalism; and
o Contractor -caused or other third party -caused damages.
3.2.4. Underground Sanitary Sewer System Leakage
Portions of some sanitary sewer systems may leak, causing underground exfiltration
(exiting) of sewage from the system. Exfiltrated sewage that remains in the underground
infrastructure trench and/or the soil matrix, and that does not discharge into waters of
the State (surface water or groundwater) may not threaten beneficial uses.
Underground exfiltrated sewage may threaten beneficial uses if discharged to waters of
the State. Exfiltrated sewage that discharges to groundwater may impact beneficial
uses of groundwater and pollute groundwater supply. Additionally, if in close proximity,
exfiltrated sewage may enter into a compromised underground drainage conveyance
system that discharges into a water of the United States, or into groundwater that is
hydrologically connected to (feeds into) a water of the United States, thus potentially
causing: (1) a Clean Water Act violation, (2) threat and impact to beneficial uses, and/or
(3) surface water pollution.
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3.2.5. Proactive Sanitary Sewer System Management to Reduce Inflow and Infiltration
Excessive inflow (stormwater entering) and infiltration (groundwater seepage entering)
to sanitary sewer systems is preventable through proactive sewer system management
using the best practices and technologies available. The efficiency of the downstream
wastewater treatment processes is dependent on the performance of the sanitary sewer
system. When the structural integrity of a sanitary sewer system deteriorates, high
volumes of inflow and infiltration can enter the sewer system. High levels of inflow and
infiltration increase the hydraulic load on the downstream treatment plant, which can
reduce treatment efficiency, lead to bypassing a portion of the treatment process, cause
illegal discharge of partially treated effluent, or in extreme situations make biological
treatment facilities inoperable (e.g., wash out the biological organisms that treat the
waste).
3.3. Water Quality Control Plans, Policies and Resolutions
The nine Regional Water Boards have adopted region -specific water quality control
plans (commonly referred to as Basin Plans) that designate beneficial uses, establish
water quality objectives, and contain implementation programs and policies to achieve
those objectives. The State Water Board has adopted statewide water quality control
plans, policies and resolutions establishing statewide water quality objectives,
implementation programs and initiatives.
3.3.1. State Water Board Antidegradation Policy
On October 28, 1968, the State Water Board adopted Resolution 68-16, titled
Statement of Policy with Respect to Maintaining High Quality of Waters in California,
which incorporates the federal antidegradation policy. Resolution 68-16 requires that
existing water quality be maintained unless degradation is justified based on specific
findings.
The continued prohibition of sewage discharges from sanitary sewer systems into
waters of the State aligns with Resolution 68-16. A sewage discharge from sanitary
sewers to waters of the State is prohibited by this Order. Therefore, this Order does not
allow degradation of waters of the State. In addition, this Order: (1) further expands the
existing prohibition of sewage discharges to include waters of the State, in addition to
waters of the United States as provided in previous Order 2006-0003-DWQ, and
(2) enhances the ability for Water Board enforcement of violations of the established
prohibitions.
3.3.2. State Water Board Sources of Drinking Water Policy
On May 19,1988, the State Water Board adopted Resolution 88-63 (amended on
February 1, 2006), titled Sources of Drinking Water, establishing state policy that all
waters of the State, with certain exceptions, are suitable or potentially suitable for
municipal or domestic supply.
3.3.3. State Water Board Cost of Compliance Resolution
On September 24, 2013, the State Water Board adopted Resolution 2013-0029, titled
Directing Actions in Response to Efforts by Stakeholders on Reducing Costs of
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Compliance While Maintaining Water Quality Protection. Through this resolution, the
State Water Board committed to continued stakeholder engagement in identifying and
implementing measures to reduce costs of compliance with regulatory orders while
maintaining water quality protection and improving regulatory program outcomes.
3.3.4. State Water Board Human Right to Water Resolution
On February 16, 2016, the State Water Board adopted Resolution 2016-0010, titled
Adopting the Human Right to Water as a Core Value and Directing its Implementation in
Water Board Programs and Activities, addressing the human right to water as a core
value and directing Water Board programs to implement requirements to support safe
drinking water for all Californians.
On November 16, 2021, the State Water Board adopted Resolution 2021-0050 titled
Condemning Racism, Xenophobia, Bigotry, and Racial Injustice, and Strengthening
Commitment to Racial Equity, Diversity, Inclusion, Access, and Anti -racism. Among
other actions, through Resolution 2021-0050, the State Water Board, in summary as
corresponding to this General Order, reaffirms its commitment to its Human Right to
Water resolution, upholding that every human being in California deserves safe, clean,
affordable, and accessible water for human consumption, cooking, and sanitation
purposes. Resolution 2021-0050 provides the State Water Board commitment to:
Protect public health and beneficial uses of waterbodies in all communities, including
communities disproportionately burdened by wastes discharge of waste to land and
surface water;
• Restore impaired surface waterbodies and degraded aquifers; and
• Promote multi -benefit water quality projects.
Through Resolution 2021-0050, the State Water Board also commits to expanding
implementation of its Climate Change Resolution to address the disproportionate effects
of extreme hydrologic conditions and sea -level rise on Black, Indigenous, and people of
color communities, prioritizing:
• The right to safe, clean, affordable, and accessible drinking water and sanitation;
• Sustainable management and protection of local groundwater resources;
• Healthy watersheds; and
• Access to surface waterbodies that support subsistence fishing.
On June 7, 2022, the State Water Board adopted a Resolution, titled Authorizing the
Executive Director or Designee to Enter into One or More Multi -Year Contracts Up to a
Combined Sum of $4,000,000 for a Statewide Wastewater Needs Assessment,
supporting the equitable access to sanitation for all Californians and implementation of
Resolutions 2016-0010 and 2021-0050.
This General Order supports the State Water Board priority in collecting a
comprehensive set of data for California's wastewater systems, including sanitary sewer
systems. Data reported per the requirements of this Order will be used with data from
other Water Boards' programs, to further develop criteria and create a statewide risk
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framework to prioritize critical funding and infrastructure investments for California's
most vulnerable populations, including disadvantaged or severely disadvantaged
communities with inadequate or failing sanitation systems and threatened access to
healthy drinking water supplies.
3.3.5. State Water Board Open Data Resolution
On July 10, 2018, the State Water Board adopted Resolution 2018-0032, titled Adopting
Principles of Open Data as a Core Value and Directing Programs and Activities to
Implement Strategic Actions to Improve Data Accessibility and Associated Innovation,
directing regulatory programs to assure all monitoring and reporting requirements
support the State Water Boards' Open Data Initiative.
3.3.6. State Water Board Response to Climate Change
On March 7, 2017, the State Water Board adopted Resolution 2017-0012, titled
Comprehensive Response to Climate Change, requiring a proactive response to climate
change in all California Water Board actions, with the intent to embed climate change
consideration into all programs and activities.
3.4. California Environmental Quality Act
The adoption of this Order is an action to reissue general waste discharge requirements
that is exempt from the California Environmental Quality Act (Public Resources Code
section 21000 et seq.) because it is an action taken by a regulatory agency to assure
the protection of the environment and the regulatory process involves procedures for
protection of the environment (Cal. Code Regs., Title 14, section 15308). In addition, the
action to adopt this Order is exempt from CEQA pursuant to Cal. Code Regs., Title 14,
section 15301, to the extent that it applies to existing sanitary sewer collection systems
that constitute "existing facilities" as that term is used in sections 15301 and 15302, to
the extent that it results in the repair or replacement of existing systems involving
negligible or no expansion of capacity.
3.5. State Water Board Funding Assistance for Compliance with Water Board Water
Quality Orders
The State Water Board, Division of Financial Assistance administers the implementation
of the State Water Board financial assistance programs, per Board -adopted funding
policies. Among other funding areas, the Division administers loan and grant funding for
the planning and construction of wastewater and water recycling facilities per funding
program -specific policies and guidelines. Applicants may apply for Clean Water State
Revolving Fund low -interest loan, Small Community Wastewater grant funding
assistance, and other funding available at the time of application, for some of the costs
associated with complying with this General Order.
Funding applicants may obtain further information regarding current funding
opportunities, and Division of Financial Assistance staff contact information at the
following website: Financial Assistance Funding - Grants and Loans I California State
Water Resources Control Board.
(https://www.waterboards.ca.gov/water issues/programs/grants_loans/)
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Section 13477.6 of the Water Code authorizes the Small Community Grant Fund.
The Small Community Grant Fund allows the State Water Board to provide grant
funding assistance to small, disadvantaged communities and small severely
disadvantaged communities that may not otherwise be able to afford a loan or similar
financing for projects to comply with requirements of this General Order. The State
Water Board also considers loan forgiveness on a disadvantaged community -specific
basis.
For disadvantaged communities' wastewater needs, the State Water Board places
priority on the funding of projects that address:
• Public health;
• Violations of waste discharge requirements and National Pollutant Discharge
Elimination System (NPDES) permits;
• Providing sewer system service to existing septic tank owners; and
• High priority public health and water quality concerns identified by a Regional Water
Board.
3.6. Notification to Interested Parties
On January 31, 2022, the State Water Board notified interested parties and persons of
its intent to reissue Sanitary Sewer Systems General Order 2006-0003-DWQ by issuing
a draft General Order for a 60-day public comment period. State Water Board staff
conducted extensive stakeholder outreach and encouraged public participation in the
adoption process for this General Order. On March 15, 2022, the State Water Board
held a public meeting to hear and consider oral public comments. The State Water
Board considered all public comments prior to adopting this General Order.
THEREFORE, IT IS HEREBY ORDERED, that pursuant to Water Code sections 13263,
13267, and 13383 this General Order supersedes Order 2006-0003-DWQ,
Order WQ 2013-0058-EXEC, and any amendments made to these Orders thereafter, except
for enforcement purposes and to meet the provisions contained in Division 7 of the Water
Code (commencing with section 13000) and regulations adopted thereunder, and the
provisions of the Clean Water Act and regulations and guidelines adopted thereunder, the
Enrollee shall comply with the requirements in this Order.
4. PROHIBITIONS
4.1 Discharge of Sewage from a Sanitary Sewer System
Any discharge from a sanitary sewer system that has the potential to discharge to
surface waters of the State is prohibited unless it is promptly cleaned up and reported
as required in this General Order.
4.2. Discharge of Sewage to Waters of the State
Any discharge from a sanitary sewer system, discharged directly or indirectly through a
drainage conveyance system or other route, to waters of the State is prohibited.
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4.3. Discharge of Sewage Creating a Nuisance
Any discharge from a sanitary sewer system that creates a nuisance or condition of
pollution as defined in Water Code section 13050(m) is prohibited.
5. SPECIFICATIONS
5.1. Designation of a Legally Responsible Official
The Enrollee shall designate a Legally Responsible Official that has authority to ensure
the enrolled sanitary sewer system(s) complies with this Order, and is authorized to
serve as a duly authorized representative. The Legally Responsible Official must have
responsibility over management of the Enrollee's entire sanitary sewer system, and
must be authorized to make managerial decisions that govern the operation of the
sanitary sewer system, including having the explicit or implicit duty of making major
capital improvement recommendations to ensure long-term environmental compliance.
The Legally Responsible Official must have or have direct authority over individuals
that:
• Possess a recognized degree or certificate related to operations and maintenance of
sanitary sewer systems, and/or
Have professional training and experience related to the management of sanitary
sewer systems, demonstrated through extensive knowledge, training and
experience.
For example, a sewer system superintendent or manager, an operations manager, a
public utilities manager or director, or a district engineer may be designated as a Legally
Responsible Official.
The Legally Responsible Official shall complete the electronic CIWQS "User
Registration" form (https://ciwgs.waterboards.ca.gov/ciwqs/newUser.jsp). A Legally
Responsible Official that represents multiple enrolled systems shall complete the
electronic CIWQS "User Registration" form for each system.
The Enrollee shall submit any change to its Legally Responsible Official, and/or change
in contact information, to the State Water Board within 30 calendar days of the change
by emailing ciwgs waterboards.ca.gov and copying the appropriate Regional Water
Board as provided in Attachment F (Regional Water Quality Control Board Contact
Information) of this General Order.
5.2. Sewer System Management Plan Development and Implementation
To facilitate adequate local funding and management of its sanitary sewer system(s),
the Enrollee shall develop and implement an updated Sewer System Management Plan.
The scale and complexity of the Sewer System Management Plan, and specific
elements of the Plan, must match the size, scale and complexity of the Enrollee's
sanitary sewer system(s). The Sewer System Management Plan must address, at
minimum, the required Plan elements in Attachment D (Sewer System Management
Plan — Required Elements) of this General Order. To be effective, the Sewer System
Management Plan must include procedures for the management, operation, and
maintenance of the sanitary sewer system(s). The procedures must: (1) incorporate the
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prioritization of system repairs and maintenance to proactively prevent spills, and
(2) address the implementation of current standard industry practices through available
equipment, technologies, and strategies.
For an existing Enrollee under Order 2006-0003-DWQ that has certified its Continuation
of Existing Regulatory Coverage, per section 2.1 (Requirements for Continuation of
Existing Regulatory Coverage) of this General Order:
Within six (6) months of the Adoption Date of this General Order:
• The Legally Responsible Official shall upload the Enrollee's existing Sewer System
Management Plan to the online CIWQS Sanitary Sewer System Database.
For a new Enrollee:
Within twelve (12) months of the Application for Enrollment approval date:
• The governing entity of the new Enrollee shall approve its Sewer System
Management Plan; and
• The Legally Responsible Official shall certify and upload its Sewer System
Management Plan to the online CIWQS Sanitary Sewer System Database.
5.3. Certification of Sewer System Management Plan and Plan Updates
The Legally Responsible Official shall certify and upload its Sewer System Management
Plan and all subsequent updates to the online CIWQS Sanitary Sewer System
Database.
5.4. Sewer System Management Plan Audits
The Enrollee shall conduct an internal audit of its Sewer System Management Plan, and
implementation of its Plan, at a minimum frequency of once every three years. The audit
must be conducted for the period after the end of the Enrollee's last required audit
period. Within six months after the end of the required 3-year audit period, the
Legally Responsible Official shall submit an audit report into the online CIWQS Sanitary
Sewer System Database per the requirements in section 3.10 (Sewer System
Management Plan Audit Reporting Requirements) of Attachment E1 of this General
Order.
Audit reports submitted to the CIWQS Sanitary Sewer System Database will be
viewable only to Water Boards staff.
The internal audit shall be appropriately scaled to the size of the system(s) and the
number of spills. The Enrollee's sewer system operators must be involved in completing
the audit. At minimum, the audit must:
• Evaluate the implementation and effectiveness of the Enrollee's Sewer System
Management Plan in preventing spills;
• Evaluate the Enrollee's compliance with this General Order;
Identify Sewer System Management Plan deficiencies in addressing ongoing spills
and discharges to waters of the State; and
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• Identify necessary modifications to the Sewer System Management Plan to correct
deficiencies.
The Enrollee shall submit a complete audit report that includes:
• Audit findings and recommended corrective actions;
A statement that sewer system operators' input on the audit findings has been
considered; and
• A proposed schedule for the Enrollee to address the identified deficiencies.
A new Enrollee of this General Order (that did not have a sanitary sewer system
enrolled in the previous State Water Board Order 2006-0003-DWQ) shall conduct its
first internal Sewer System Management Plan audit for the time period between the
date of submittal of its certified Sewer System Management Plan and the third
subsequent December 31st date. The audit report must be submitted into the online
CIWQS Sanitary Sewer System Database by July 1 of the following calendar year.
See the following tables for clarification:
Initial Audit Period and Audit Due Date for New Enrollees
Audit Period
Audit Due Date
Certified Sewer System Management
New Enrollee
Plan Submittal Date
July 1st date after
through
audit period
the third subsequent December 31St date
Certified Sewer System Management
Plan Submittal Date of August 2, 2025
Example
July 1, 2028
Audit Period of August 2, 2025 through
December 31, 2027
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Initial Audit Period for Transition from 2-Year Audit Required in Previous
Order 2006-0003-DWQ to 3-Year Audit Required in this General Order
Audit Period
Audit Due Date
An Enrollee
Within six months
previously
A 3-year period starting from the end of
after end of year
regulated by Order
last required 2-year Audit Period
Audit Period
2006-003-DWQ
Last required Audit Period start date of
August 2, 2021;
Example
February 1, 2025
Audit Period of August 2, 2021 through
August 1, 2024
Three -Year Ongoing Audit Period
Audit Period
Audit Due Date
A 3-year period starting from the end of
Within six months
Each Enrollee
after end of 3-year
last required Audit Period
Audit Period
5.5. Six -Year Sewer System Management Plan Update
At a minimum, the Enrollee shall update its Sewer System Management Plan every six
(6) years after the date of its last Plan Update due date. (For an Enrollee previously
regulated by Order 2006-0003-DWQ, the six -year period shall commence on the due
date identified in section 3.11 of Attachment E1 (Notification, Monitoring, Reporting and
Recordkeeping Requirements) of this Order. The Updated Sewer System Management
Plan must include:
• Elements required in Attachment D (Sewer System Management Plan — Required
Elements) of this Order;
Summary of revisions included in the Plan update based on internal audit findings;
and
• Other sewer system management -related changes.
The Enrollee's governing entity shall approve the updated Plan. The Legally
Responsible Official shall upload and certify the approved updated Plan in the online
CIWQS Sanitary Sewer System Database in accordance with section 3.11 (Sewer
System Management Plan Reporting Requirements) of Attachment E1 (Notification,
Monitoring, Reporting and Recordkeeping Requirements) of this General Order. During
the time period in between Plan updates, the Enrollee shall continuously document
changes to its Sewer System Management Plan in a change log attached to the Plan.
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5.6. System Resilience
The Enrollee shall include and implement system -specific procedures in its Sewer
System Management Plan to proactively prioritize: (1) operation and maintenance,
(2) condition assessments, and (3) repair and rehabilitation, to address ongoing system
resilience, as specified in Attachment D (Sewer System Management Plan — Required
Elements) of this General Order.
5.7. Allocation of Resources
The Enrollee shall:
Establish and maintain a means to manage all necessary revenues and
expenditures related to the sanitary sewer system; and
• Allocate the necessary resources to its sewer system management program for:
o Compliance with this General Order,
o Full implementation of its updated Sewer System Management Plan,
o System operation, maintenance, and repair, and
o Spill responses.
5.8. Designation of Data Submitters
The Legally Responsible Official may designate one or more individuals as a Data
Submitter for reporting of spill data. The Legally Responsible Official shall authorize the
designation of Data Submitter(s) through the online CIWQS database
(https://ciwgs.waterboards.ca.gov) prior to the individuals establishing a
CIWQS user account (https-//ciwgs.waterboards.ca.gov/ciwqs/newUser.jsp) and
entering spill data into the online CIWQS Sanitary Sewer System Database.
The Legally Responsible Official shall submit any change to its Data Submitter(s),
and/or change in Data Submitter contact information, to the State Water Board within
30 calendar days of the change, by emailing ciwgs(a�waterboards.ca.gov and copying
the appropriate Regional Water Board as provided in Attachment F (Regional Water
Quality Control Board Contact Information) of this General Order.
5.9. Reporting Certification
The Legally Responsible Official shall electronically certify, on the Enrollee's behalf, all
applications, reports, the Sewer System Management Plan(s) and corresponding
updates, and other information submitted electronically into the online CIWQS Sanitary
Sewer System Database, as follows:
"1 certify under penalty of perjury under the laws of the State of California that the
electronically submitted information was prepared under my direction or supervision.
Based on my inquiry of the person(s) directly responsible for gathering the information,
to the best of my knowledge and belief, the information submitted is true, accurate, and
complete, and complies with the Statewide Sanitary Sewer Systems General Order.
1 am aware that there are significant penalties for submitting false information."
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STATEWIDE SANITARY SEWER SYSTEMS GENERAL ORDER
Hardcopy submittals to the State Water Board must be accompanied by the above
certification statement.
5.10. System Capacity
The Enrollee shall maintain the system capacity necessary to convey: (1) base flows
during dry weather conditions, and (2) wet weather peak flows consistent with
designated local historic storms. Design storms must take into account system -specific
stormwater contributions via inflow and infiltration, and location -specific depth of
groundwater and storm frequencies. The Enrollee shall implement capital
improvements to provide adequate hydraulic capacity to:
Meet or exceed the design criteria as defined in the Enrollee's System Evaluation
and Capacity Assurance element of its Sewer System Management Plan; and
Prevent system capacity -related spills, and adverse impacts to the treatment
efficiency of downstream wastewater treatment facilities.
5.11. System Performance Analysis
The Enrollee shall include a running 10-year system performance analysis in its Annual
Report. The analysis must include two CIWQS-generated graphs presenting the
following information:
Graph 1 — Total Spill Volume per Year:
X axis: A 10-year period which includes the current calendar year and the nine
previous calendar years;
Y axis: The total spill volume, per Spill Category, for each calendar year.
Graph 2 — Total Number of Spills per Year:
X axis: A 10-year period which includes the current calendar year and the nine
previous calendar years;
Y axis: The total number of spills, per Spill Category, for each calendar year.
The current calendar year is the calendar year covered in the Annual Report.
The Enrollee shall generate the graphs in CIWQS, using the existing data in the online
CIWQS Sanitary Sewer System Database at the following graph generation link:
(https://ciwqs.waterboards.ca.gov/ciwqs/readOnIV/PublicReportSSOServlet?reportActio
n=criteria&reportld=sso operation report).
5.12. Spill Emergency Response Plan and Remedial Actions
For Existing Enrollees (with regulatory coverage under Order 2006-0003-DWQ):
Within six (6) months of the Adoption Date of this General Order, the Enrollee
shall update and implement its Spill Emergency Response Plan, per Attachment D,
section 6 (Spill Emergency Response Plan) of this General Order.
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STATEWIDE SANITARY SEWER SYSTEMS GENERAL ORDER
For New Enrollees:
Within six (6) months of the Application for Enrollment approval date, the Enrollee
shall develop and implement a Spill Emergency Response Plan, per Attachment D,
section 6 (Spill Emergency Response Plan) of this General Order.
The Enrollee shall certify, in its Annual Report, that its Spill Emergency Response Plan
is up to date.
The Spill Emergency Response Plan shall include measures to protect public health
and the environment. The Enrollee shall respond to spills from its system(s) in a timely
manner that minimizes water quality impacts and nuisance by:
• Immediately stopping the spill and preventing/minimizing a discharge to waters of
the State;
• Intercepting sewage flows to prevent/minimize spill volume discharged into waters of
the State;
• Thoroughly recovering, cleaning up and disposing of sewage and wash down water;
and
• Cleaning publicly accessible areas while preventing toxic discharges to waters of the
State.
5.13. Notification, Monitoring, Reporting and Recordkeeping Requirements
The Enrollee shall comply with notification, monitoring, reporting, and recordkeeping
requirements in Attachment E1 of this General Order.
5.13.1. Spill Categories
Individual spill notification, monitoring and reporting must be in accordance with the
following spill categories:
• Category 1 Spill
A Category 1 spill is a spill of any volume of sewage from or caused by a sanitary
sewer system regulated under this General Order that results in a discharge to:
o A surface water, including a surface water body that contains no flow or volume
of water; or
o A drainage conveyance system that discharges to surface waters when the
sewage is not fully captured and returned to the sanitary sewer system or
disposed of properly.
Any spill volume not recovered from a drainage conveyance system is
considered a discharge to surface water, unless the drainage conveyance
system discharges to a dedicated stormwater infiltration basin or facility.
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STATEWIDE SANITARY SEWER SYSTEMS GENERAL ORDER
A spill from an Enrollee -owned and/or operated lateral that discharges to a surface
water is a Category 1 spill; the Enrollee shall report all Category 1 spills per section
3.1 of Attachment E1 (Notification, Monitoring, Reporting and Recordkeeping
Requirements) of this General Order.
• Category 2 Spill
A Category 2 spill is a spill of 1,000 gallons or greater, from or caused by a sanitary
sewer system regulated under this General Order that does not discharge to a
surface water.
A spill of 1,000 gallons or greater that spills out of a lateral and is caused by a failure
or blockage in the sanitary sewer system, is a Category 2 spill.
• Category 3 Spill
A Category 3 spill is a spill of equal to or greater than 50 gallons and less than
1,000 gallons, from or caused by a sanitary sewer system regulated under this
General Order that does not discharge to a surface water.
A spill of equal to or greater than 50 gallons and less than 1,000 gallons, that spills
out of a lateral and is caused by a failure or blockage in the sanitary sewer system is
a Category 3 spill.
• Category 4 Spill
A Category 4 spill is a spill of less than 50 gallons, from or caused by a sanitary
sewer system regulated under this General Order that does not discharge to a
surface water.
A spill of less than 50 gallons that spills out of a lateral and is caused by a failure or
blockage in the sanitary sewer system is a Category 4 spill.
5.13.2. Annual Report
The Enrollee shall submit an Annual Report (previously termed as Collection System
Questionnaire in Order 2006-0003-DWQ) as specified in section 3.9 (Annual Report) of
Attachment E1 (Notification, Monitoring, Reporting and Recordkeeping Requirements)
of this General Order.
For new Enrollees: Within 30 days of obtaining a CIWQS account, a new Enrollee
shall submit its initial Annual Report, as specified in section 3.9 (Annual Report) of
Attachment E1 (Notification, Monitoring, Reporting and Recordkeeping Requirements)
of this General Order.
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STATEWIDE SANITARY SEWER SYSTEMS GENERAL ORDER
5.14. Electronic Sanitary Sewer System Service Area Boundary Map
For continuing enrollees, starting on July 1, 2025, and no later than
December 31, 2025:
For new enrollees — no earlier than July 1, 2025, or within 12 months of the
Application for Enrollment approval date, whichever date is later:
The Legally Responsible Official shall submit, to the State Water Board, geospatial data
detailing the locations of the Enrollee's sanitary sewer system service area boundary,
per the required content and specifications in section 3.8 (Electronic Sanitary Sewer
System Service Area Boundary Map) of Attachment E1 of this General Order, for each
system identified by a WDID number.
An Enrollee of a disadvantaged community that may need assistance developing an
electronic map to comply with this requirement, may contact State Water Board staff for
assistance at San itarVSewer(a)waterboards.ca. gov.
5.15. Voluntary Reporting of Spills from Privately -Owned Sewer Laterals and/or Private
Sanitary Sewer Systems
Within 24 hours of becoming aware of a spill (as described below) from a private sewer
lateral or private sanitary sewer system that is not owned/operated by the Enrollee, the
Enrollee is encouraged to report the following observations to the online CIWQS
Sanitary Sewer System Database at the following link:
https://ciwqs.waterboards.ca.gov:
• A spill equal or greater than 1,000 gallons that discharges (or has a potential to
discharge) to a water of the State, or a drainage conveyance system that discharges
to waters of the State; or
• Any volume of sewage that discharges (or has a potential to discharge) to surface
waters.
In the CIWQS module, the Enrollee is encouraged to identify:
• Time of observation;
• Description of general spill location (for example, street name and cross street
names);
• Estimated volume of spill;
• If known, general description of spill destination (for example, flowing into drainage
channel, flowing directly into a creek, etc.); and
• If known, name of private system owner/operator.
The CIWQS database will make the name and contact information of the entity
voluntarily reporting a private spill, accessible to State and Regional Water Board staff
only. The CIWQS database will only make information regarding the actual spill,
accessible to the public.
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STATEWIDE SANITARY SEWER SYSTEMS GENERAL ORDER
5.16. Voluntary Notification of Spills from Privately -Owned Laterals and/or Systems to
the California Office of Emergency Services
Upon observing or acquiring knowledge of any of the following from a private sewer
lateral or private sanitary sewer system that is not owned/operated by the Enrollee, the
Enrollee is encouraged to notify the California Office of Emergency Services (as
provided by Health and Safety Code section 5410 et. seq. and Water Code section
13271), or inform the responsible party that State law requires such notification to the
Office of Emergency Services by any person that causes or allows a sewage discharge
to waters of the State:
• A spill equal to 1,000 gallons or more that discharges (or has a potential to
discharge) to waters of the State, or a drainage conveyance system that discharges
to waters of the State; or
• A spill of any volume to surface waters.
5.17. Unintended Failure to Report
If an Enrollee becomes aware that they unintentionally failed to submit relevant facts in
any report required in this General Order, the Enrollee shall promptly notify Regional
Water Board and State Water Board staff. Regional Water Board contact information is
included in Attachment F of this Order. State Water Board staff shall be contacted by
email at San itar Sewer waterboards.ca.gov for assistance in formally amending the
corresponding report(s) in the online CIWQS Sanitary Sewer System Database.
5.18. Duty to Report to Water Boards
In accordance with Water Code section 13267 and/or section 13383, upon request by
the State Water Board Executive Director (or designee) or a Regional Water Board
Executive Officer (or designee), the Enrollee shall provide the requested information
which the State or Regional Water Board deems necessary to determine compliance
with this General Order.
5.19. Operation and Maintenance
To prevent discharges to the environment, the Enrollee shall maintain in good working
order, and operate as designed, any facility or treatment and control system designed to
contain sewage and convey it to a treatment plant.
6. PROVISIONS
6.1. Enforcement Provisions
The following enforcement provisions are based on existing federal and state
regulations, laws and policies, including the federal Clean Water Act, the state Water
Code and the State Water Board Enforcement Policy.
6.1.1. Enforceability of Clean Water Act and Water Code Violations
Noncompliance with requirements of this General Order or discharging sewage without
enrolling in this General Order constitutes a violation of the Water Code and a potential
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STATEWIDE SANITARY SEWER SYSTEMS GENERAL ORDER
violation of the Clean Water Act and is grounds for an enforcement action by the State
Water Board or the applicable Regional Water Board. Failure to comply with the
notification, monitoring, inspection, entry, reporting, and recordkeeping requirements
may subject the Enrollee to administrative civil liabilities of up to $10,000 a day per
violation pursuant to Water Code section 13385; up to $1,000 a day per violation
pursuant to Water Code section 13268; or referral to the Attorney General for judicial
civil enforcement. Discharging waste not in compliance with the requirements of this
General Order or the Clean Water Act may subject the Enrollee to administrative civil
liabilities up to $10,000 a day per violation and additional liability up to $10 per gallon of
discharge not cleaned up after the first 1,000 gallons of discharge; up to $5,000 a day
per violation pursuant to Water Code section 13350 or up to $20 per gallon of waste
discharged; or referral to the Attorney General for judicial civil enforcement.
6.1.2. Monetary Penalties
The Water Code provides the State and Regional Water Boards the authority to pursue
formal enforcement actions, including imposing administrative liability and civil monetary
penalties, for non-compliance with the requirements of this General Order and violations
of the Clean Water Act.
6.1.3. Falsifying or Failure to Report
The Water Code provides that any person failing or refusing to furnish technical or
monitoring program reports, as required under this General Order, or falsifying any
information provided in the technical or monitoring reports is subject to administrative
liability and civil monetary penalties. Any person who knowingly fails or refuses to
furnish technical or monitoring program reports or falsifies any information provided in
reports required by this General Order is subject to criminal penalties.
6.1.4. Severability of General Order
The provisions of this General Order are severable; if any provision of this Order, or the
application of any provision of this Order to any circumstance, is held invalid, the
application of such provision to other circumstances and the remainder of this Order
shall not be affected thereby.
6.1.5. Indirect Discharges
In the event that a spill enters into a drainage conveyance system, the Enrollee shall
take all feasible steps to prevent discharge of sewage into waters of the State by
blocking or redirecting the flow in the drainage conveyance system, removing the
sewage from the drainage conveyance system, and cleaning the system in a manner
that does not inadvertently impact beneficial uses of the receiving water body.
6.1.6. Water Boards' Considerations for Discretionary Enforcement
Consistent with the State Water Board Enforcement Policy, when considering Water
Code section 13327 factors, the State Water Board or a Regional Water Board may
consider the Enrollee's efforts to contain, control, clean up, and mitigate spills. In
assessing the factors, the State Water Board or the applicable Regional Water Board
will consider:
ORDER 2022-0103-DWQ
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STATEWIDE SANITARY SEWER SYSTEMS GENERAL ORDER
• The Enrollee's compliance with this General Order with a focus on compliance with
reporting requirements;
• The Enrollee's provision of adequate funding to implement the requirements of this
General Order;
• The Enrollee's compliance with providing a complete and updated Sewer System
Management Plan;
• The Enrollee's compliance with implementing its Sewer System Management Plan;
• The overall effectiveness of the Enrollee's Sewer System Management Plan with
respect to-
o System management, operation, and maintenance,
o Adequate treatment facilities, sanitary sewer system facilities, and/or
components with an appropriate design capacity, to reasonably prevent spills
(e.g. adequately enlarging treatment or collection facilities to accommodate
growth, infiltration and inflow, etc.),
o Preventive maintenance (including cleaning, root grinding, and fats, oils, and
grease control) and source control measures,
o Implementation of backup equipment,
o Inflow and infiltration prevention and control,
o Appropriate sanitary sewer system capacity to prevent spills, and
o The Enrollee's responsiveness to stop and mitigate the impact of the discharge;
• The Enrollee's compliance with identifying the cause of the spill;
• The Enrollee's use of available information and observations to accurately estimate
the spill volume and identify the affected or potentially affected receiving waters;
• The Enrollee's thoroughness of cleaning up sewage in drainage conveyance
systems after the spill(s);
• The Enrollee's use of water quality and biological monitoring and assessment to
determine the short-term and long-term impacts to beneficial uses and the
environment;
• The Enrollee's follow up actions to improve system performance;
• The Enrollee's implementation of feasible alternatives to prevent spills, such as:
o Use of temporary storage or waste retention,
o Reduction of system inflow and infiltration,
o Collection and hauling of waste to a treatment facility,
o Prevention of and/ or containment of spills due to a design storm event identified
in the Enrollee's Sewer System Management Plan,
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STATEWIDE SANITARY SEWER SYSTEMS GENERAL ORDER
o Implementation of available equipment, technologies, strategies, and
recommended industry practices for maintaining and managing sewer systems to
prevent spills, and contain and eliminate discharges to waters of the State; and
• The spill duration and factors beyond the reasonable control of the Enrollee causing
the event.
6.1.7. Enforcement Discretion Based on Reporting Compliance
Consistent with the State Water Board Enforcement Policy, the State Water Board or a
Regional Water Board may consider the Enrollee's efforts to comply with spill reporting
requirements when determining compliance with Water Code section 13267 and section
13383. When assessing Water Code section 13227 factors, the State Water Board or
the applicable Regional Water Board will consider:
• The Enrollee's diligence to comply with all reporting requirements in this General
Order;
• The use of best available information for the Enrollee's reporting of spill start date
and start time in which the release of sewage from the sanitary sewer system
initiated;
• The Enrollee's reporting of spill end date, and end time to be the date and time in
which the release of sewage from the sanitary sewer system was stopped;
• The Enrollee's diligence to accurately estimate and report spill volumes;
• The Enrollee's subsequent verification and/or updates to initial Draft Spill Reports in
accordance with this General Order; and
• The Enrollee's timely certification of required spill reports.
Consistent with Water Code section 13267 and section 13383, the State Water Board or
a Regional Water Board may require an Enrollee to report the results of a condition
assessment of a specified portion of the Enrollee's sanitary sewer system.
6.2. Other Regional Water Board Orders
It is the intent of the State Water Board that sanitary sewer systems be regulated in a
manner consistent with federal and state regulations. This Order will not be interpreted
or applied:
• In a manner inconsistent with the federal Clean Water Act;
To authorize a spill or discharge that is illegal under either the Clean Water Act, the
Water Code, and/or an applicable Basin Plan prohibition or water quality standard;
To prohibit a Regional Water Board from issuing an individual National Pollutant
Discharge Elimination System (NPDES) permit or individual waste discharge
requirements superseding an Enrollee's regulatory coverage under this General
Order for a sanitary sewer system authorized under the Clean Water Act or Water
Code;
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STATEWIDE SANITARY SEWER SYSTEMS GENERAL ORDER
• To supersede any more specific or more stringent waste discharge requirements or
enforcement orders issued by a Regional Water Board; or
• To supersede any more specific or more stringent state or federal requirements in
existing regulation, an administrative/judicial order, or Consent Decree.
6.3. Sewer System Management Plan Availability
The Enrollee's updated Sewer System Management Plan must be maintained for public
inspection at the Enrollee's offices and facilities and must be available to the public
through CIWQS and/or on the Enrollee's website, in accordance with section 3.8
(Sewer System Management Plan Reporting Requirements) of Attachment E1
(Notification, Monitoring, Reporting and Recordkeeping Requirements) of this General
Order.
6.4. Entry and Inspection
6.4.1. Entry and Availability of Information
The Enrollee shall allow State and Regional Water Board staff, upon presentation of
credentials and other documents as may be required by law, to:
• Enter upon the Enrollee's premises where a regulated facility or activity is located or
conducted, or where records are kept under the requirements of this General Order;
• Have access to and reproduce any records required to be maintained by this
General Order;
• Inspect any facility and/or equipment (including monitoring and control equipment),
practices, or operations required in this General Order; and
• Sample or monitor substances or parameters for assuring compliance with this
General Order, or as otherwise authorized by the Water Code.
6.4.2. Pre -Inspection Questionnaire
The Enrollee shall provide pre -inspection information to State and Regional Water
Board staff through the completion of a Pre -Inspection Questionnaire provided by Water
Board staff.
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STATEWIDE SANITARY SEWER SYSTEMS GENERAL ORDER 2022-0103-DWQ
ATTACHMENT A - DEFINITIONS
Annual Report
An Annual Report (previously termed as Collection System Questionnaire in
Order 2006-0003-DWQ) is a mandatory report in which the Enrollee provides a calendar -year
update of its efforts to prevent spills.
Basin Plan
A Basin Plan is a water quality control plan specific to a Regional Water Quality Control Board
(Regional Water Board), that serves as regulations to: (1) define and designate beneficial uses
of surface and groundwaters, (2) establish water quality objectives for protection of beneficial
uses, and (3) provide implementation measures.
Beneficial Uses
The term "Beneficial Uses" is a Water Code term, defined as the uses of the waters of the
State that may be protected against water quality degradation. Examples of beneficial uses
include but are not limited to, municipal, domestic, agricultural and industrial supply; power
generation; recreation; aesthetic enjoyment; navigation; and preservation and enhancement of
fish, wildlife, and other aquatic resources or preserves.
California Integrated Water Quality System (CIWQS)
CIWQS is the statewide database that provides for mandatory electronic reporting as required
in State and Regional Water Board -issued waste discharge requirements.
Data Submitter
A Data Submitter is an individual designated and authorized by the Enrollee's Legally
Responsible Official to enter spill data into the online CIWQS Sanitary Sewer System
Database. A Data Submitter does not have the authority of a Legally Responsible Official to
certify reporting entered into the online CIWQS Sanitary Sewer System Database.
Disadvantaged Community
A disadvantaged community is a community with a median household income of less than
eighty percent (80%) of the statewide annual median household income.
For the purpose of this General Order, there is no differentiation between a small and large
disadvantaged community.
Drainage Conveyance System
A drainage conveyance system is a publicly- or privately -owned separate storm sewer system,
including but not limited to drainage canals, channels, pipelines, pump stations, detention
basins, infiltration basins/facilities, or other facilities constructed to transport stormwater and
non-stormwater flows.
ATTACHMENT A — DEFINITIONS December 6, 2022
A- 1
STATEWIDE SANITARY SEWER SYSTEMS GENERAL ORDER 2022-0103-DWQ
Enrollee
An Enrollee is a public, private, or other non -governmental entity that has obtained approval for
regulatory coverage under this General Order, including:
• A state agency, municipality, special district, or other public entity that owns and/or
operates one or more sanitary sewer systems:
• greater than one (1) mile in length (each individual sanitary sewer system);
• one mile or less in length where the State Water Resources Control Board or a
Regional Water Quality Control Board requires regulatory coverage under this Order, or
• A federal agency, private company, or other non -governmental entity that owns and/or
operates a sanitary sewer system of any size where the State Water Resources Control
Board or a Regional Water Quality Control Board requires regulatory coverage under this
Order in response to a history of spills, proximity to surface water, or other factors
supporting regulatory coverage.
Environmentally Sensitive Area
An environmentally sensitive area is a designated agricultural and/or wildlife area identified to
need special natural landscape protection due to its wildlife or historical value.
Exfiltration
Exfiltration is the underground exiting of sewage from a sanitary sewer system through cracks,
offset or separated joints, or failed infrastructure due to corrosion or other factors.
Flood Control Channel
A flood control channel is a channel used to convey stormwater and non-stormwater flows
through and from areas for flood management purposes.
Governing Entity
A governing entity includes but is not limited to the following:
• A publicly elected governing board, council, or commission of a municipal agency;
• A Department or Division director of a federal or state agency that is not governed by a
board;
• A governing board or commission of an organization or association; and
• A private system owner/manager that is not governed by a board.
Hydrologically Connected
Two waterbodies are hydrologically connected when one waterbody flows, or has the potential
to flow, into the other waterbody. For the purpose of this General Order, groundwater is
hydrologically connected to a surface water when the
GAIMN"., STRE of "
groundwater feeds into the surface water. (The surface „,"�o
waterbody in this example is termed a gaining stream as it ►t►►r it Tyr ,
gains flow from surrounding groundwater.)
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QMFMI AMR
ATTACHMENT A — DEFINITIONS December 6, 2022
A - 2
STATEWIDE SANITARY SEWER SYSTEMS GENERAL ORDER 2022-0103-DWQ
Lateral (including Lower and Upper Lateral)
A lateral is an underground segment of smaller diameter pipe that transports sewage from a
customer's building or property (residential, commercial, or industrial) to the Enrollee's main
sewer line in a street or easement. Upper and lower lateral boundary definitions are subject to
local jurisdictional codes and ordinances, or private system ownership.
A lower lateral is the portion of the lateral located between the sanitary sewer system main,
and either the property line, sewer clean out, curb line, established utility easement boundary,
or other jurisdictional locations.
An upper lateral is the portion of the lateral from the property line, sewer clean out, curb line,
established utility easement boundary, or other jurisdictional locations, to the building or
property.
Legally Responsible Official
A Legally Responsible Official is an official representative, designated by the Enrollee, with
authority to sign and certify submitted information and documents required by this General
Order.
Nuisance
For the purpose of this General Order, a nuisance, as defined in Water Code section
13050(m), is anything that meets all of the following requirements:
Is injurious to health, or is indecent or offensive to the senses, or an obstruction to the free
use of property, so as to interfere with the comfortable enjoyment of life or property;
• Affects at the same time an entire community or neighborhood, or any considerable
number of persons, although the extent of the annoyance or damage inflicted upon
individuals may be unequal; and
• Occurs during, or as a result of, the treatment or disposal of wastes.
Private Sewer Lateral
A private sewer lateral is the privately -owned lateral that transports sewage from private
property(ies) into a sanitary sewer system.
Private Sanitary Sewer System
A private sanitary sewer system is a sanitary sewer system of any size that is owned and/or
operated by a private individual, company, corporation, or organization. A private sanitary
sewer system may or may not connect into a publicly owned sanitary sewer system.
Potential to Discharge, Potential Discharge
Potential to Discharge, or Potential Discharge, means any exiting of sewage from a sanitary
sewer system which can reasonably be expected to discharge into a water of the State based
on the size of the sewage spill, proximity to a drainage conveyance system, and the nature of
the surrounding environment.
ATTACHMENT A — DEFINITIONS
December 6, 2022
A - 3
STATEWIDE SANITARY SEWER SYSTEMS GENERAL ORDER 2022-0103-DWQ
Receiving Water
A receiving water is a water of the State that receives a discharge of waste.
Resilience
Resilience is the ability to recover from or adjust to adversity or change, and grow from
disruptions. Resilience can be built through planning, preparing for, mitigating, and adapting to
changing conditions.
Sanitary Sewer System
A sanitary sewer system is a system that is designed to convey sewage, including but not
limited to, pipes, manholes, pump stations, siphons, wet wells, diversion structures and/or
other pertinent infrastructure, upstream of a wastewater treatment plant headworks, including:
• Laterals owned and/or operated by the Enrollee;
• Satellite sewer systems; and/or
• Temporary conveyance and storage facilities, including but not limited to temporary piping,
vaults, construction trenches, wet wells, impoundments, tanks and diversion structures.
For purpose of this Order, sanitary sewer systems include only systems owned and/or
operated by the Enrollee.
Satellite Sewer System
A satellite sewer system is a portion of a sanitary sewer system owned or operated by a
different owner than the owner of the downstream wastewater treatment facility ultimately
treating the sewage.
Sewer System Management Plan
A sewer system management plan is a living document an Enrollee develops and implements
to effectively manage its sanitary sewer system(s) in accordance with this General Order.
Sewage
Sewage, and its associated wastewater, is untreated or partially treated domestic, municipal,
commercial and/or industrial waste (including sewage sludge), and any mixture of these
wastes with inflow or infiltration of stormwater or groundwater, conveyed in a sanitary sewer
system.
Spill
A spill is a discharge of sewage from any portion of a sanitary sewer system due to a sanitary
sewer system overflow, operational failure, and/or infrastructure failure. Exfiltration of sewage
is not considered to be a spill under this General Order if the exfiltrated sewage remains in the
subsurface and does not reach a surface water of the State.
Training
Training is in-house or external education and guidance needed that provides the knowledge,
skills, and abilities to comply with this General Order.
ATTACHMENT A — DEFINITIONS
December 6, 2022
STATEWIDE SANITARY SEWER SYSTEMS GENERAL ORDER 2022-0103-DWQ
Wash Down Water
Wash down water is water used to clean a spill area.
Waste
Waste, as defined in Water Code section 13050(d), includes sewage and any and all other
waste substances, liquid, solid, gaseous, or radioactive, associated with human habitation, or
of human or animal origin, or from any producing, manufacturing, or processing operation,
including waste placed within containers of whatever nature prior to, and for purposes of,
disposal.
Waste Discharge Identification Number (WDID)
A waste discharge identification number (WDID) identifies each individual sanitary sewer
system enrolled under this General Order. A WDID number is assigned to each enrolled
system upon an Enrollee's approved regulatory coverage.
Waters of the State
Waters of the State are surface waters or groundwater within boundaries of the state as
defined in Water Code section 13050(e), in which the State and Regional Water Boards have
authority to protect beneficial uses. Waters of the State include, but are not limited to,
groundwater aquifers, surface waters, saline waters, natural washes and pools, wetlands,
sloughs, and estuaries, regardless of flow or whether water exists during dry conditions.
Waters of the State include waters of the United States.
Waters of the United States
Waters of the United States are surface waters or waterbodies that are subject to federal
jurisdiction in accordance with the Clean Water Act.
Water Quality Objective
A water quality objective is the limit or maximum amount of pollutant, waste constituent or
characteristic, or parameter level established in statewide water quality control plans and
Regional Water Boards' Basin Plans, for the reasonable protection of beneficial uses of
surface waters and groundwater and the prevention of nuisance.
ATTACHMENT A — DEFINITIONS
December 6, 2022
A - 5
STATEWIDE SANITARY SEWER SYSTEMS GENERAL ORDER 2022-0103-DWQ
ATTACHMENT B — APPLICATION FOR ENROLLMENT
1. Enrollment Status: (Mark only one item)
❑ New Enrollee
❑ New Enrollee with previous regulatory coverage under Order 2006-0003-DWQ
(that failed to certify continuation of coverage in CIWQS per Order 2022-XXXX-DWQ)
Existing WDID Number:
2. Applicant Information:
Legally Responsible Official Submitting Application
First and Last Name:
Title:
Phone:
Email:
System Owner/Operator Name:
Mailing Address:
City, State, Zip:_
County:
Sanitary Sewer System Name:
Regional Water Quality Control Board(s)-
Signature and Date:
3. Applicant Type (Check one):
❑ City ❑ County ❑ State ❑ Federal ❑ Special District
❑ Government Combination ❑ Private ❑ Other Non -governmental Entity
4. Wastewater Treatment Plant Receiving Sanitary Sewer System Waste:
Wastewater Treatment Plant Permittee:
WDID No.:
ATTACHMENT B — APPLICATION FOR ENROLLMENT December 6, 2022
B - 1
STATEWIDE SANITARY SEWER SYSTEMS GENERAL ORDER 2022-0103-DWQ
5. Billing Information
Billing Address:
City, State, Zip:
Billing Contact Person and Title:
Phone and Email Address:
6. Application Fee:
The application fee, as required by Water Code section 13260, is based on the daily
population served by the sanitary sewer system. See updated Fee Schedule.
(https://www.waterboards.ca.gov/resources/fees/water_quality/)
Check one of the following and enter fee amount:
❑ Population Served < 50,000 — Total Fee submitted: $
❑ Population Served > 50,000 — Total Fee submitted: $
Make the fee payment payable to the State Water Resources Control Board and mail the
complete application package to:
State Water Resources Control Board, Accounting Office
P. O. Box 1888
Sacramento, CA 95812-1888
Attention: Statewide Sanitary Sewer System Program
7. Application Submittal Certification
1 certify under penalty of perjury under the laws of the State of California that to the best of
my knowledge and belief, the information in the submitted application package is true,
accurate and complete. 1 am aware that there are significant penalties for submitting false
information, including the possibility of fines and imprisonment.
rdIs,a►FTiL-
Title:
Signature:
Date:
ATTACHMENT B — APPLICATION FOR ENROLLMENT December 6, 2022
B - 2
STATEWIDE SANITARY SEWER SYSTEMS GENERAL ORDER 2022-0103-DWQ
ATTACHMENT C - NOTICE OF TERMINATION
1. Enrollee Information
Enrollee Name:
WDID No:
Legally Responsible Official Requesting Termination of Coverage:
First and Last Name:
Title:
Phone:
Email:
Mailing Address:
City, State, Zip:
County:
Sanitary Sewer System Name(s) or Unique Identifier(s):
Regional Water Quality Control Board(s):
Signature and Date:
2. Basis of Termination
Explanation of termination, including subsequent regulatory coverage and subsequent
owner/operator of enrolled sanitary sewer system, as applicable:
ATTACHMENT C — NOTICE OF TERMINATION December 6, 2022
C - 1
STATEWIDE SANITARY SEWER SYSTEMS GENERAL ORDER 2022-0103-DWQ
3. Regulatory Coverage Termination Certification
I certify under penalty of perjury under the laws of the State of California that to the best of
my knowledge: 1) the sanitary sewer system 1 officially represent is not required to be
regulated under the Statewide Waste Discharge Requirements for Sanitary Sewer Systems
Order 2022-XXXX-DWQ, and 2) the information submitted in this Notice of Termination is
true, accurate and complete. 1 am aware that there are significant penalties for submitting
false information, including the possibility of fine or imprisonment. Additionally, I understand
that the submittal of this Notice of Termination does not release sanitary sewer system
agencies from liability for any violations of the Clean Water Act.
Print Name:
Title:
Signature: Date:
For State Water Board Use Only
❑ Approved for Termination
Deputy Director of Water Quality Signature:
Date:
❑ Denied and Returned to Enrollee
Notice of Termination Effective Date:
ATTACHMENT C — NOTICE OF TERMINATION December 6, 2022
C - 2
STATEWIDE SANITARY SEWER SYSTEMS GENERAL ORDER 2022-0103-DWQ
ATTACHMENT D — SEWER SYSTEM MANAGEMENT PLAN — REQUIRED ELEMENTS
Table of Contents
1.
Sewer System Management Plan Goal And Introduction............................................D-2
1.1. Regulatory Context...........................................................................................
D-2
1.2. Sewer System Management Plan Update Schedule.........................................D-3
1.3. Sewer System Asset Overview.........................................................................
D-3
2.
Organization................................................................................................................D-3
3.
Legal Authority.............................................................................................................D-4
4.
Operation And Maintenance Program..........................................................................D-4
4.1. Updated Map of Sanitary Sewer System..........................................................
D-4
4.2. Preventive Operation and Maintenance Activities .............................................
D-4
4.3. Training.............................................................................................................
D-5
4.4. Equipment Inventory.........................................................................................D-5
5.
Design And Performance Provisions...........................................................................D-5
5.1. Updated Design Criteria and Construction Standards and Specifications.........
D-5
5.2. Procedures and Standards................................................................................
D-5
6.
Spill Emergency Response Plan..................................................................................D-6
7.
Sewer Pipe Blockage Control Program........................................................................D-7
8.
System Evaluation, Capacity Assurance and Capital Improvements ...........................D-7
8.1 System Evaluation and Condition Assessment.................................................D-7
8.2. Capacity Assessment and Design Criteria........................................................
D-8
8.3. Prioritization of Corrective Action......................................................................
D-9
8.4. Capital Improvement Plan.................................................................................
D-9
9.
Monitoring, Measurement and Program Modifications.................................................D-9
10.
Internal Audits............................................................................................................D-10
11.
Communication Program...........................................................................................
D-10
ATTACHMENT D — SEWER SYSTEM MANAGEMENT PLAN
REQUIRED ELEMENTS
December 6, 2022
D - 1
STATEWIDE SANITARY SEWER SYSTEMS GENERAL ORDER 2022-0103-DWQ
ATTACHMENT D — SEWER SYSTEM MANAGEMENT PLAN — REQUIRED ELEMENTS
A Sewer System Management Plan (Plan) is a living planning document that documents
ongoing local sewer system management program activities, procedures, and decision -making
— at the scale necessary to address the size and complexity of the subject sanitary sewer
system(s). This Plan may incorporate other programs and other plans by reference, to address
short-term and long-term system resilience through:
• Proactive planning and decision -making;
• Local government ordinances;
• Updated operations and maintenance activities and procedures;
• Implementation of capital improvements;
• Sufficient local budget to support staff resources, contractors, equipment, and training; and
• Updated training of staff and contractors.
The Enrollee's development, update, and implementation of a Sewer System Management
Plan addressing the requirements of this Attachment is an enforceable component of this
General Order. As specified in Provision 6.1 (Enforcement Provisions) of this General Order,
consistent with the Water Code and the State Water Board Enforcement Policy, the State
Water Board or a Regional Water Board may consider the Enrollee's efforts in implementing
an effective Sewer System Management Plan to prevent, contain, control, and mitigate spills
when considering Water Code section 13327 factors to determine necessary enforcement of
this General Order.
This Attachment includes the following required elements that the Enrollee shall address in its
Plan and subsequent updates. The Enrollee shall identify any requirement in this Attachment
that is not applicable to the Enrollee's sewer system and shall explain in its Plan why the
requirement is not applicable.
SEWER SYSTEM MANAGEMENT PLAN GOAL AND INTRODUCTION
The goal of the Sewer System Management Plan (Plan) is to provide a plan and
schedule to: (1) properly manage, operate, and maintain all parts of the Enrollee's
sanitary sewer system(s), (2) reduce and prevent spills, and (3) contain and mitigate
spills that do occur.
The Plan must include a narrative Introduction section that discusses the following
items:
1.1. Regulatory Context
The Plan Introduction section must provide a general description of the local sewer
system management program and discuss Plan implementation and updates.
ATTACHMENT D — SEWER SYSTEM MANAGEMENT PLAN
REQUIRED ELEMENTS December 6, 2022
D - 2
STATEWIDE SANITARY SEWER SYSTEMS GENERAL ORDER 2022-0103-DWQ
1.2. Sewer System Management Plan Update Schedule
The Plan Introduction section must include a schedule for the Enrollee to update the
Plan, including the schedule for conducting internal audits. The schedule must include
milestones for incorporation of activities addressing prevention of sewer spills.
1.3. Sewer System Asset Overview
The Plan Introduction section must provide a description of the Enrollee -owned assets
and service area, including but not limited to:
• Location, including county(ies);
• Service area boundary;
• Population and community served;
• System size, including total length in miles, length of gravity mainlines, length of
pressurized (force) mains, and number of pump stations and siphons;
• Structures diverting stormwater to the sewer system;
• Data management systems;
• Sewer system ownership and operation responsibilities between Enrollee and
private entities for upper and lower sewer laterals;
• Estimated number or percent of residential, commercial, and industrial service
connections; and
• Unique service boundary conditions and challenge(s).
Additionally, the Plan Introduction section must provide reference to the Enrollee's up-
to-date map of its sanitary sewer system, as required in section 4.1 (Updated Map of
Sanitary Sewer System) of this Attachment.
2. ORGANIZATION
The Plan must identify organizational staffing responsible and integral for implementing
the local Sewer System Management Plan through an organization chart or similar
narrative documentation that includes:
• The name of the Legally Responsible Official as required in section 5.1 (Designation
of a Legally Responsible Official) of this General Order;
• The position titles, telephone numbers, and email addresses for management,
administrative, and maintenance positions responsible for implementing specific
Sewer System Management Plan elements;
• Organizational lines of authority; and
• Chain of communication for reporting spills from receipt of complaint or other
information, including the person responsible for reporting spills to the State and
Regional Water Boards and other agencies, as applicable. (For example, county
ATTACHMENT D — SEWER SYSTEM MANAGEMENT PLAN
REQUIRED ELEMENTS December 6, 2022
D - 3
STATEWIDE SANITARY SEWER SYSTEMS GENERAL ORDER 2022-0103-DWQ
health officer, county environmental health agency, and State Office of Emergency
Services.)
3. LEGAL AUTHORITY
The Plan must include copies or an electronic link to the Enrollee's current sewer
system use ordinances, service agreements and/or other legally binding procedures to
demonstrate the Enrollee possesses the necessary legal authority to:
• Prevent illicit discharges into its sanitary sewer system from inflow and infiltration
(I&I); unauthorized stormwater; chemical dumping; unauthorized debris; roots; fats,
oils, and grease; and trash, including rags and other debris that may cause
blockages;
• Collaborate with storm sewer agencies to coordinate emergency spill responses,
ensure access to storm sewer systems during spill events, and prevent unintentional
cross connections of sanitary sewer infrastructure to storm sewer infrastructure;
• Require that sewer system components and connections be properly designed and
constructed;
• Ensure access for maintenance, inspection, and/or repairs for portions of the service
lateral owned and/or operated by the Enrollee;
• Enforce any violation of its sewer ordinances, service agreements, or other legally
binding procedures; and
• Obtain easement accessibility agreements for locations requiring sewer system
operations and maintenance, as applicable.
4. OPERATION AND MAINTENANCE PROGRAM
The Plan must include the items listed below that are appropriate and applicable to the
Enrollee's system.
4.1. Updated Map of Sanitary Sewer System
An up-to-date map(s) of the sanitary sewer system, and procedures for maintaining and
providing State and Regional Water Board staff access to the map(s). The map(s) must
show gravity line segments and manholes, pumping facilities, pressure pipes and
valves, and applicable stormwater conveyance facilities within the sewer system service
area boundaries.
4.2. Preventive Operation and Maintenance Activities
A scheduling system and a data collection system for preventive operation and
maintenance activities conducted by staff and contractors.
The scheduling system must include:
• Inspection and maintenance activities;
ATTACHMENT D — SEWER SYSTEM MANAGEMENT PLAN
REQUIRED ELEMENTS December 6, 2022
D - 4
STATEWIDE SANITARY SEWER SYSTEMS GENERAL ORDER 2022-0103-DWQ
• Higher -frequency inspections and maintenance of known problem areas, including
areas with tree root problems;
Regular visual and closed-circuit television (CCTV) inspections of manholes and
sewer pipes.
The data collection system must document data from system inspection and
maintenance activities, including system areas/components prone to root -intrusion
potentially resulting in system backup and/or failure.
4.3. Training
In-house and external training provided on a regular basis for sanitary sewer system
operations and maintenance staff and contractors. The training must cover:
• The requirements of this General Order;
• The Enrollee's Spill Emergency Response Plan procedures and practice drills;
• Skilled estimation of spill volume for field operators; and
• Electronic CIWQS reporting procedures for staff submitting data.
4.4. Equipment Inventory
An inventory of sewer system equipment, including the identification of critical
replacement and spare parts.
5. DESIGN AND PERFORMANCE PROVISIONS
The Plan must include the following items as appropriate and applicable to the
Enrollee's system:
5.1. Updated Design Criteria and Construction Standards and Specifications
Updated design criteria, and construction standards and specifications, for the
construction, installation, repair, and rehabilitation of existing and proposed system
infrastructure components, including but not limited to pipelines, pump stations, and
other system appurtenances. If existing design criteria and construction standards are
deficient to address the necessary component -specific hydraulic capacity as specified in
section 8 (System Evaluation, Capacity Assurance and Capital Improvements) of this
Attachment, the procedures must include component -specific evaluation of the design
criteria.
5.2. Procedures and Standards
Procedures, and standards for the inspection and testing of newly constructed, newly
installed, repaired, and rehabilitated system pipelines, pumps, and other equipment and
appurtenances.
ATTACHMENT D — SEWER SYSTEM MANAGEMENT PLAN
REQUIRED ELEMENTS December 6, 2022
D - 5
STATEWIDE SANITARY SEWER SYSTEMS GENERAL ORDER 2022-0103-DWQ
6. SPILL EMERGENCY RESPONSE PLAN
The Plan must include an up to date Spill Emergency Response Plan to ensure prompt
detection and response to spills to reduce spill volumes and collect information for
prevention of future spills. The Spill Emergency Response Plan must include
procedures to:
• Notify primary responders, appropriate local officials, and appropriate regulatory
agencies of a spill in a timely manner;
• Notify other potentially affected entities (for example, health agencies, water
suppliers, etc.) of spills that potentially affect public health or reach waters of the
State;
• Comply with the notification, monitoring and reporting requirements of this General
Order, State law and regulations, and applicable Regional Water Board Orders;
• Ensure that appropriate staff and contractors implement the Spill Emergency
Response Plan and are appropriately trained;
• Address emergency system operations, traffic control and other necessary response
activities;
• Contain a spill and prevent/minimize discharge to waters of the State or any
drainage conveyance system;
• Minimize and remediate public health impacts and adverse impacts on beneficial
uses of waters of the State;
• Remove sewage from the drainage conveyance system;
• Clean the spill area and drainage conveyance system in a manner that does not
inadvertently impact beneficial uses in the receiving waters;
• Implement technologies, practices, equipment, and interagency coordination to
expedite spill containment and recovery;
• Implement pre -planned coordination and collaboration with storm drain agencies and
other utility agencies/departments prior, during, and after a spill event;
• Conduct post -spill assessments of spill response activities;
• Document and report spill events as required in this General Order; and
• Annually, review and assess effectiveness of the Spill Emergency Response Plan,
and update the Plan as needed.
ATTACHMENT D — SEWER SYSTEM MANAGEMENT PLAN
REQUIRED ELEMENTS December 6, 2022
D - 6
STATEWIDE SANITARY SEWER SYSTEMS GENERAL ORDER 2022-0103-DWQ
7. SEWER PIPE BLOCKAGE CONTROL PROGRAM
The Sewer System Management Plan must include procedures for the evaluation of the
Enrollee's service area to determine whether a sewer pipe blockage control program is
needed to control fats, oils, grease, rags and debris. If the Enrollee determines that a
program is not needed, the Enrollee shall provide justification in its Plan for why a
program is not needed.
The procedures must include, at minimum:
• An implementation plan and schedule for a public education and outreach program
that promotes proper disposal of pipe -blocking substances;
• A plan and schedule for the disposal of pipe -blocking substances generated within
the sanitary sewer system service area. This may include a list of acceptable
disposal facilities and/or additional facilities needed to adequately dispose of
substances generated within a sanitary sewer system service area;
• The legal authority to prohibit discharges to the system and identify measures to
prevent spills and blockages;
• Requirements to install grease removal devices (such as traps or interceptors),
design standards for the removal devices, maintenance requirements, best
management practices requirements, recordkeeping and reporting requirements;
• Authority to inspect grease producing facilities, enforcement authorities, and whether
the Enrollee has sufficient staff to inspect and enforce the fats, oils, and grease
ordinance;
• An identification of sanitary sewer system sections subject to fats, oils, and grease
blockages and establishment of a cleaning schedule for each section; and
• Implementation of source control measures for all sources of fats, oils, and grease
reaching the sanitary sewer system for each section identified above.
8. SYSTEM EVALUATION, CAPACITY ASSURANCE AND CAPITAL IMPROVEMENTS
The Plan must include procedures and activities for:
• Routine evaluation and assessment of system conditions;
• Capacity assessment and design criteria;
• Prioritization of corrective actions; and
• A capital improvement plan.
8.1 System Evaluation and Condition Assessment
The Plan must include procedures to:
• Evaluate the sanitary sewer system assets utilizing the best practices and
technologies available;
ATTACHMENT D — SEWER SYSTEM MANAGEMENT PLAN
REQUIRED ELEMENTS December 6, 2022
D - 7
STATEWIDE SANITARY SEWER SYSTEMS GENERAL ORDER 2022-0103-DWQ
• Identify and justify the amount (percentage) of its system for its condition to be
assessed each year;
• Prioritize the condition assessment of system areas that:
o Hold a high level of environmental consequences if vulnerable to collapse,
failure, blockage, capacity issues, or other system deficiencies;
o Are located in or within the vicinity of surface waters, steep terrain, high
groundwater elevations, and environmentally sensitive areas;
o Are within the vicinity of a receiving water with a bacterial -related impairment on
the most current Clean Water Act section 303(d) List;
• Assess the system conditions using visual observations, video surveillance and/or
other comparable system inspection methods;
• Utilize observations/evidence of system conditions that may contribute to exiting of
sewage from the system which can reasonably be expected to discharge into a
water of the State;
• Maintain documents and recordkeeping of system evaluation and condition
assessment inspections and activities; and
• Identify system assets vulnerable to direct and indirect impacts of climate change,
including but not limited to: sea level rise; flooding and/or erosion due to increased
storm volumes, frequency, and/or intensity; wildfires; and increased power
disruptions.
8.2. Capacity Assessment and Design Criteria
The Plan must include procedures to identify system components that are experiencing
or contributing to spills caused by hydraulic deficiency and/or limited capacity, including
procedures to identify the appropriate hydraulic capacity of key system elements for:
• Dry -weather peak flow conditions that cause or contributes to spill events;
• The appropriate design storm(s) or wet weather events that causes or contributes to
spill events;
• The capacity of key system components; and
• Identify the major sources that contribute to the peak flows associated with sewer
spills.
The capacity assessment must consider:
• Data from existing system condition assessments, system inspections, system
audits, spill history, and other available information;
• Capacity of flood -prone systems subject to increased infiltration and inflow, under
normal local and regional storm conditions;
ATTACHMENT D — SEWER SYSTEM MANAGEMENT PLAN
REQUIRED ELEMENTS December 6, 2022
D - 8
STATEWIDE SANITARY SEWER SYSTEMS GENERAL ORDER 2022-0103-DWQ
• Capacity of systems subject to increased infiltration and inflow due to larger and/or
higher -intensity storm events as a result of climate change;
• Increases of erosive forces in canyons and streams near underground and above-
ground system components due to larger and/or higher -intensity storm events;
• Capacity of major system elements to accommodate dry weather peak flow
conditions, and updated design storm and wet weather events; and
• Necessary redundancy in pumping and storage capacities.
8.3. Prioritization of Corrective Action
The findings of the condition assessments and capacity assessments must be used to
prioritize corrective actions. Prioritization must consider the severity of the
consequences of potential spills.
8.4. Capital Improvement Plan
The capital improvement plan must include the following items:
• Project schedules including completion dates for all portions of the capital
improvement program;
• Internal and external project funding sources for each project; and
• Joint coordination between operation and maintenance staff, and engineering
staff/consultants during planning, design, and construction of capital improvement
projects; and Interagency coordination with other impacted utility agencies.
9. MONITORING, MEASUREMENT AND PROGRAM MODIFICATIONS
The Plan must include an Adaptive Management section that addresses Plan -
implementation effectiveness and the steps for necessary Plan improvement, including:
• Maintaining relevant information, including audit findings, to establish and prioritize
appropriate Plan activities;
• Monitoring the implementation and measuring the effectiveness of each Plan
Element;
• Assessing the success of the preventive operation and maintenance activities;
• Updating Plan procedures and activities, as appropriate, based on results of
monitoring and performance evaluations; and
• Identifying and illustrating spill trends, including spill frequency, locations and
estimated volumes.
ATTACHMENT D — SEWER SYSTEM MANAGEMENT PLAN
REQUIRED ELEMENTS December 6, 2022
D - 9
STATEWIDE SANITARY SEWER SYSTEMS GENERAL ORDER 2022-0103-DWQ
10. INTERNAL AUDITS
The Plan shall include internal audit procedures, appropriate to the size and
performance of the system, for the Enrollee to comply with section 5.4 (Sewer System
Management Plan Audits) of this General Order.
11. COMMUNICATION PROGRAM
The Plan must include procedures for the Enrollee to communicate with:
• The public for:
o Spills and discharges resulting in closures of public areas, or that enter a source
of drinking water, and
o The development, implementation, and update of its Plan, including opportunities
for public input to Plan implementation and updates.
• Owners/operators of systems that connect into the Enrollee's system, including
satellite systems, for:
o System operation, maintenance, and capital improvement -related activities.
ATTACHMENT D — SEWER SYSTEM MANAGEMENT PLAN
REQUIRED ELEMENTS December 6, 2022
D-10
STATEWIDE SANITARY SEWER SYSTEMS GENERAL ORDER 2022-0103-DWQ
ATTACHMENT E1 — NOTIFICATION, MONITORING, REPORTING AND
RECORDKEEPING REQUIREMENTS
Table of Contents
1. Notification Requirements......................................................................................... E1-3
1.1. Notification of Spills of 1,000 Gallons or Greater to the California Office of
Emergency Services...................................................................................... E1-3
1.2. Spill Notification Information........................................................................... E1-4
1.3. Notification of Spill Report Updates................................................................ E1-4
2. Spill -Specific Monitoring Requirements.................................................................... E1-5
2.1
Spill Location and Spread.............................................................................. E1-5
2.2
Spill Volume Estimation.................................................................................. E1-5
2.3.
Receiving Water Monitoring............................................................................ E1-5
2.4.
Safety and Access Exceptions........................................................................ E1-8
3. Reporting Requirements............................................................................................ E1-8
3.1.
Reporting Requirements for Individual Category 1 Spill Reporting
................. E1-8
3.2.
Reporting Requirements for Individual Category 2 Spill Reporting
............... E1-12
3.3.
Monthly Certified Spill Reporting for Category 3 Spills .................................. E1-14
3.4.
Monthly Certified Spill Reporting for Category 4 Spills ..................................
E1-16
3.5.
Amended Certified Spill Reports for Category 3 Spills ..................................
E1-16
3.6.
Annual Certified Spill Reporting of Category 4 and/or Lateral Spills .............
E1-16
3.7.
Monthly Certification of "No -Spills" or "Category 4 Spills" and/or "Non -Category 1
LateralSpills"................................................................................................
E1-16
3.8.
Electronic Sanitary Sewer System Service Area Boundary Map ...................
E1-17
3.9.
Annual Report (Previously termed as Collection System Questionnaire in
General Order 2006-0003-DWQ)..................................................................
E1-17
3.10.
Sewer System Management Plan Audit Reporting Requirements ................
E1-19
3.11.
Sewer System Management Plan Reporting Requirements .........................
E1-19
4. Recordkeeping Requirements.................................................................................El-20
4.1.
Recordkeeping Time Period..........................................................................
E1-20
4.2.
Availability of Documents..............................................................................
E1-20
4.3.
Spill Reports..................................................................................................
E1-20
4.4.
Recordkeeping of Category 4 Spills and Non -Category 1 Lateral Spills .......
E1-21
4.5.
Sewer System Telemetry Records................................................................
E1-22
4.6.
Sewer System Management Plan Implementation Records .........................
E1-22
4.7.
Audit Records................................................................................................
E1-23
ATTACHMENT E1 — NOTIFICATION, MONITORING, REPORTING
AND RECORDKEEPING REQUIREMENTS December 6, 2022
E1 - 1
STATEWIDE SANITARY SEWER SYSTEMS GENERAL ORDER 2022-0103-DWQ
4.8. Equipment Records....................................................................................... E1-23
4.9. Work Orders.................................................................................................. E1-23
ATTACHMENT E1 — NOTIFICATION, MONITORING, REPORTING
AND RECORDKEEPING REQUIREMENTS December 6, 2022
E1 - 2
STATEWIDE SANITARY SEWER SYSTEMS GENERAL ORDER 2022-0103-DWQ
ATTACHMENT E1— NOTIFICATION, MONITORING, REPORTING AND RECORDKEEPING
REQUIREMENTS
The Notification Requirements (section 1), Spill -specific Monitoring Requirements (section 2),
Reporting Requirements (section 3) and Recordkeeping Requirements (section 4) in this
Attachment are pursuant to Water Code section 13267 and section 13383, and are an
enforceable component of this General Order. For the purpose of this General Order, the term:
• Notification means the notifying of appropriate parties of a spill event or other activity.
• Spill -specific Monitoring means the gathering of information and data for a specific spill event
to be reported or kept as records.
• Reporting means the reporting of information and data into the online California Integrated
Water Quality System (CIWQS) Sanitary Sewer System Database.
• Recordkeeping means the maintaining of information and data in an official records storage
system.
Failure to comply with the notification, monitoring, reporting and recordkeeping requirements in
this General Order may subject the Enrollee to civil liabilities of up to $10,000 a day per
violation pursuant to Water Code section 13385; up to $1,000 a day per violation pursuant to
Water Code section 13268; or referral to the Attorney General for judicial civil enforcement.
Water Code section 13193 et seq. requires the Regional Water Quality Control Boards (Regional
Water Boards) and the State Water Resources Control Board (State Water Board) to collect
sanitary sewer spill information for each spill event and make this information available to the
public. Sanitary sewer spill information for each spill event includes but is not limited to: Enrollee
contact information for each spill event, spill cause, estimated spill volume and factors used for
estimation, location, date, time, duration, amount discharged to waters of the State, response
and corrective action(s) taken.
NOTIFICATION REQUIREMENTS
1.1. Notification of Spills of 1,000 Gallons or Greater to the California Office of
Emergency Services
Per Water Code section 13271, for a spill that discharges in or on any waters of the
State, or discharges or is deposited where it is, or probably will be, discharged in or on
any waters of the State, the Enrollee shall notify the California Office of Emergency
Services and obtain a California Office of Emergency Services Control Number as soon
as possible but no later than two (2) hours after:
• The Enrollee has knowledge of the spill; and
• Notification can be provided without substantially impeding cleanup or other
emergency measures.
The notification requirements in this section apply to individual spills of 1,000 gallons or
greater, from an Enrollee -owned and/or operated laterals, to a water of the State.
ATTACHMENT E1 — NOTIFICATION, MONITORING, REPORTING
AND RECORDKEEPING REQUIREMENTS December 6, 2022
E1 - 3
STATEWIDE SANITARY SEWER SYSTEMS GENERAL ORDER 2022-0103-DWQ
1.2. Spill Notification Information
The Enrollee shall provide the following spill information to the California Office of
Emergency Services before receiving a Control Number, as applicable:
• Name and phone number of the person notifying the California Office of Emergency
Services;
• Estimated spill volume (gallons);
• Estimated spill rate from the system (gallons per minute);
• Estimated discharge rate (gallons per minute) directly into waters of the State or
indirectly into a drainage conveyance system;
• Spill incident description:
o Brief narrative of the spill event, and
o Spill incident location (address, city, and zip code) and closest cross streets
and/or landmarks;
• Name and phone number of contact person on -scene;
• Date and time the Enrollee was informed of the spill event;
• Name of sanitary sewer system causing the spill;
• Spill cause or suspected cause (if known);
• Amount of spill contained;
• Name of receiving water body receiving or potentially receiving discharge; and
• Description of water body impact and/ or potential impact to beneficial uses.
1.3. Notification of Spill Report Updates
Following the initial notification to the California Office of Emergency Services and until
such time that the Enrollee certifies the spill report in the online CIWQS Sanitary Sewer
System Database, the Enrollee shall provide updates to the California Office of
Emergency Services regarding substantial changes to:
• Estimated spill volume (increase or decrease in gallons initially estimated);
• Estimated discharge volume discharged directly into waters of the State or indirectly
into a drainage conveyance system (increase or decrease in gallons initially
estimated); and
• Additional impact(s) to the receiving water(s) and beneficial uses.
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STATEWIDE SANITARY SEWER SYSTEMS GENERAL ORDER 2022-0103-DWQ
2. SPILL -SPECIFIC MONITORING REQUIREMENTS
2.1 Spill Location and Spread
The Enrollee shall visually assess the spill location(s) and spread using photography,
global positioning system (GPS), and other best available tools. The Enrollee shall
document the critical spill locations, including:
• Photography and GPS coordinates for:
o The system location where spill originated.
For multiple appearance points of a single spill event, the points closest to the
spill origin.
• Photography for:
o Drainage conveyance system entry locations,
o The location(s) of discharge into surface waters, as applicable,
o Extent of spill spread, and
o The location(s) of clean up.
2.2 Spill Volume Estimation
To assess the approximate spill magnitude and spread, the Enrollee shall estimate the
total spill volume using updated volume estimation techniques, calculations, and
documentation for electronic reporting. The Enrollee shall update its notification and
reporting of estimated spill volume (which includes spill volume recovered) as further
information is gathered during and after a spill event.
2.3. Receiving Water Monitoring
2.3.1. Receiving Water Visual Observations
Through visual observations and use of best available spill volume -estimating
techniques and field calculation techniques, the Enrollee shall gather and document the
following information for spills discharging to surface waters:
• Estimated spill travel time to the receiving water;
• For spills entering a drainage conveyance system, estimated spill travel time from
the point of entry into the drainage conveyance system to the point of discharge into
the receiving water;
• Estimated spill volume entering the receiving water; and
• Photography of:
o Waterbody bank erosion,
o Floating matter,
o Water surface sheen (potentially from oil and grease),
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o Discoloration of receiving water, and
o Impact to the receiving water.
2.3.2. Receiving Water — Water Quality Sampling and Analysis
For sewage spills in which an estimated 50,000 gallons or greater are discharged into a
surface water, the Enrollee shall conduct the following water quality sampling no later
than 18 hours after the Enrollee's knowledge of a potential discharge to a surface
water:
• Collect one water sample, each day of the duration of the spill, at:
o The DCS-001 location as described in section 2.3.4 (Receiving Water Sampling
Locations) of this Attachment, if sewage discharges to a surface water via a
drainage conveyance system; and/or
o Each of the three receiving water sampling locations in section 2.3.4 (Receiving
Water Sampling Locations) of this Attachment;
If the receiving water has no flow during the duration of the spill, the Enrollee
must report "No Sampling Due To No Flow" for its receiving water sampling
locations.
The Enrollee shall analyze the collected receiving water samples for the following
constituents per section 2.3.3 (Water Quality Analysis Specifications) of this
Attachment:
• Ammonia, and
Appropriate bacterial indicator(s) per the applicable Basin Plan water quality
objectives, including one or more of the following, unless directed otherwise by the
Regional Water Board:
o Total Coliform Bacteria
o Fecal Coliform Bacteria
o E-coli
o Enterococcus
Dependent on the receiving water(s), sampling of bacterial indicators shall be
sufficient to determine post -spill (after the spill) compliance with the water quality
objectives and bacterial standards of the California Ocean Plan or the California
Inland Surface Water Enclosed Bays, and Estuaries Plan, including the frequency
and/or number of post -spill receiving water samples as may be specified in the
applicable plans.
The Enrollee shall collect and analyze additional samples as required by the applicable
Regional Water Board Executive Officer or designee.
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2.3.3. Water Quality Analysis Specifications
Spill monitoring must be representative of the monitored activity (40 Code of Federal
Regulations section 122.410)(1)).
Sufficiently Sensitive Methods
Sample analysis must be conducted according to sufficiently sensitive test methods
approved under 40 Code of Federal Regulations Part 136 for the sample analysis of
pollutants. For the purposes of this General Order, a method is sufficiently sensitive
when the minimum level of the analytical method approved under 40 Code of Federal
Regulations Part 136 is at or below the receiving water pollutant criteria.
Environmental Laboratory Accreditation Program -Accredited Laboratories
The analysis of water quality samples required per this General Order must be
performed by a laboratory that has accreditation pursuant to Article 3 (commencing with
section 100825) of Chapter 4 of Part 1 of Division 101 of the Health and Safety Code.
(Water Code section 13176(a).) The State Water Board accredits laboratories through
its Environmental Laboratory Accreditation Program (ELAP).
2.3.4. Receiving Water Sampling Locations
The Enrollee shall collect receiving water samples at the following locations.
Sampling of Flow in Drainage Conveyance System (DCS) Prior to Discharge
Sampling
Location
Sampling Location Description
DCS-001
A point in a drainage conveyance system before the drainage
conveyance system flow discharges into a receiving water.
Receiving Surface Water Sampling (RSW)'
Sampling
Location
Sampling Location Description
RSW-001
A point in the receiving water where sewage initially enters the
Point of Discharge
receiving water.
RSW-001 U:
A point in the receiving water, upstream of the point of sewage
Upstream of Point
discharge, to capture ambient conditions absent of sewage
of Discharge
discharge impacts.
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Sampling
Location
Sampling Location Description
RSW-001 D:
A point in the receiving water, downstream of the point of
Downstream of
sewage discharge, where the spill material is fully mixed with
Point of Discharge
the receiving water.
The Enrollee must use its best professional judgment to determine the upstream and
downstream distances based on receiving water flow, accessibility to
upstream/downstream waterbody banks, and size of visible sewage plume.
2.4. Safety and Access Exceptions
If the Enrollee encounters access restrictions or unsafe conditions that prevents its
compliance with spill response requirements or monitoring requirements in this General
Order, the Enrollee shall provide documentation of access restrictions and/or safety
hazards in the corresponding required report.
3. REPORTING REQUIREMENTS
All reporting required in this General Order must be submitted electronically to the
online CIWQS Sanitary Sewer System Database (https://ciwqs.waterboards.ca.gov),
unless specified otherwise in this General Order. Electronic reporting may solely be
conducted by a Legally Responsible Official or Data Submitter(s) previously designated
by the Legally Responsible Official, as required in section 5.8 (Designation of Data
Submitters) of this General Order.
The Enrollee shall report any information that is protected by the Homeland Security
Act, by email to SanitarySewer6c�waterboards.ca.gov, with a brief explanation of the
protection provided by the Homeland Security Act for the subject report to be protected
from unauthorized disclosure and/or public access, and for official Water Board
regulatory purposes only.
3.1. Reporting Requirements for Individual Category 1 Spill Reporting
3.1.1. Draft Spill Report for Category 1 Spills
Within three (3) business days of the Enrollee's knowledge of a Category 1 spill, the
Enrollee shall submit a Draft Spill Report to the online CIWQS Sanitary Sewer System
Database.
The Draft Spill Report must, at minimum, include the following items:
1. Contact information: Name and telephone number of Enrollee contact person to
respond to spill -specific questions;
2. Spill location name;
3. Date and time the Enrollee was notified of, or self -discovered, the spill;
4. Operator arrival time;
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5. Estimated spill start date and time;
6. Date and time the Enrollee notified the California Office of Emergency Services, and
the assigned control number;
7. Description, photographs, and GPS coordinates of the system location where the spill
originated;
o If a single spill event results in multiple appearance points, provide GPS
coordinates for the appearance point closest to the failure point and describe
each additional appearance point in the spill appearance point explanation field;
8. Estimated total spill volume exiting the system;
9. Description and photographs of the extent of the spill and spill boundaries;
10. Did the spill reach a drainage conveyance system? If Yes:
o Description of the drainage conveyance system transporting the spill;
o Photographs of the drainage conveyance system entry Iocation(s);
o Estimated spill volume fully recovered from the drainage conveyance system;
o Estimated spill volume remaining within the drainage conveyance system;
11. Description and photographs of all discharge point(s) into the surface water;
12. Estimated spill volume that discharged to surface waters; and
13. Estimated total spill volume recovered.
3.1.2. Certified Spill Report for Category 1 Spills
Within 15 calendar days of the spill end date, the Enrollee shall submit a Certified Spill
Report for Category 1 spills, to the online CIWQS Sanitary Sewer System Database.
Upon completion of the Certified Spill Report, the online CIWQS Sanitary Sewer System
Database will issue a final spill event identification number.
The Certified Spill Report must, at minimum, include the following mandatory
information in addition to all information in the Draft Spill Report per section 3.1.1
(Draft Spill Report for Category 1 Spills) above-
1 . Description of the spill event destination(s), including GPS coordinates if available,
that represent the full spread and reach of the spill;
2. Spill end date and time;
3. Description of how the spill volume estimations were calculated, including at a
minimum:
o The methodology, assumptions and type of data relied upon, such as supervisory
control and data acquisition (SCADA) records, flow monitoring or other telemetry
information used to estimate the volume of the spill discharged, and the volume
of the spill recovered (if any volume of the spill was recovered), and
o The methodology(ies), assumptions and type of data relied upon for estimations
of the spill start time and the spill end time;
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4. Spill cause(s) (for example, root intrusion, grease deposition, etc.);
5. System failure location (for example, main, lateral, pump station, etc.);
6. Description of the pipe material, and estimated age of the pipe material, at the failure
location;
7. Description of the impact of the spill;
8. Whether or not the spill was associated with a storm event;
9. Description of spill response activities including description of immediate spill
containment and cleanup efforts;
10. Description of spill corrective action, including steps planned or taken to reduce,
eliminate, and prevent reoccurrence of the spill, and a schedule of major milestones
for those steps;
11. Spill response completion date;
12. Detailed narrative of investigation and investigation findings of cause of spill;
13. Reasons for an ongoing investigation (as applicable) and the expected date of
completion;
14. Name and type of receiving water body(s);
15. Description of the water body(s), including but not limited to:
o Observed impacts on aquatic life,
o Public closure, restricted public access, temporary restricted use, and/or posted
health warnings due to spill,
o Responsible entity for closing/restricting use of water body, and
o Number of days closed/restricted as a result of the spill.
16. Whether or not the spill was located within 1,000 feet of a municipal surface water
intake; and
17. If water quality samples were collected, identify sample locations and the
parameters the water quality samples were analyzed for. If no samples were taken,
Not Applicable shall be selected.
3.1.3. Spill Technical Report for Individual Category 1 Spill in which 50,000 Gallons or
Greater Discharged into a Surface Water
For any spill in which 50,000 gallons or greater discharged into a surface water,
within 45 calendar days of the spill end date, the Enrollee shall submit a Spill
Technical Report to the online CIWQS Sanitary Sewer System Database. The Spill
Technical Report, at minimum, must include the following information:
1. Spill causes and circumstances, including at minimum:
o Complete and detailed explanation of how and when the spill was discovered;
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o Photographs illustrating the spill origin,
conveyance system entrance and exit,
conditions;
the extent and reach of the spill, drainage
receiving water, and post -cleanup site
o Diagram showing the spill failure point, appearance point(s), the spill flow path,
and ultimate destinations;
o Detailed description of the methodology employed, and available data used to
calculate the discharge volume and, if applicable, the recovered spill volume;
o Detailed description of the spill cause(s);
o Description of the pipe material, and estimated age of the pipe material, at the
failure location;
o Description of the impact of the spill;
o Copy of original field crew records used to document the spill; and
o Historical maintenance records for the failure location.
2. Enrollee's response to the spill:
o Chronological narrative description of all actions taken by the Enrollee to
terminate the spill;
o Explanation of how the Sewer System Management Plan Spill Emergency
Response Plan was implemented to respond to and mitigate the spill; and
o Final corrective action(s) completed and a schedule for planned corrective
actions, including:
■ Local regulatory enforcement action taken against an illicit discharge in
response to this spill, as applicable,
■ Identifiable system modifications, and operation and maintenance program
modifications needed to prevent repeated spill occurrences, and
■ Necessary modifications to the Emergency Spill Response Plan to
incorporate lessons learned in responding to and mitigating the spill.
3. Water Quality Monitoring, including at minimum:
o Description of all water quality sampling activities conducted;
o List of pollutant and parameters monitored, sampled and analyzed; as required in
section 2.3 (Receiving Water Monitoring) of this Attachment;
o Laboratory results, including laboratory reports;
o Detailed location map illustrating all water quality sampling points; and
o Other regulatory agencies receiving sample results (if applicable).
4. Evaluation of spill impact(s), including a description of short-term and long-term
impact(s) to beneficial uses of the surface water.
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STATEWIDE SANITARY SEWER SYSTEMS GENERAL ORDER 2022-0103-DWQ
3.1.4. Amended Certified Spill Reports for Individual Category 1 Spills
The Enrollee shall update or add additional information to a Certified Spill Report within
90 calendar days of the spill end date by amending the report or by adding an
attachment to the Spill Report in the online CIWQS Sanitary Sewer System Database.
The Enrollee shall certify the amended report.
After 90 calendar days, the Enrollee shall contact the State Water Board at
San itarySewer(o)-waterboards.ca. gov to request to amend a Spill Report. The Legally
Responsible Official shall submit justification for why the additional information was not
reported within the Amended Spill Report due date.
3.2. Reporting Requirements for Individual Category 2 Spill Reporting
3.2.1. Draft Spill Report for Category 2 Spills
Within three (3) business days of the Enrollee's knowledge of a Category 2 spill, the
Enrollee shall submit a Draft Spill Report to the online CIWQS Sanitary Sewer System
Database.
The Draft Spill Report must, at minimum, include the following items:
1. Contact information: Name and telephone number of Enrollee contact person to
respond to spill -specific questions;
2. Spill location name;
3. Date and time the Enrollee was notified of, or self -discovered, the spill;
4. Operator arrival time;
5. Estimated spill start date and time;
6. Date and time the Enrollee notified the California Office of Emergency Services, and
the assigned control number;
7. Description, photographs, and GPS coordinates of the system location where the
spill originated;
If a single spill event results in multiple appearance points, provide GPS coordinates
for the appearance point closest to the failure point and describe each additional
appearance point in the spill appearance point explanation field;
8. Estimated total spill volume exiting the system;
9. Description and photographs of the extent of the spill and spill boundaries;
10. Did the spill reach a drainage conveyance system? If Yes:
o Description of the drainage conveyance system transporting the spill;
o Photographs of the drainage conveyance system entry location(s);
o Estimated spill volume fully recovered from the drainage conveyance system;
o Estimated spill volume remaining within the drainage conveyance system;
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o Estimated spill volume discharged to a groundwater infiltration basin or facility, if
applicable; and
11. Estimated total spill volume recovered.
3.2.2. Certified Spill Report for Category 2 Spills
Within 15 calendar days of the spill end date, the Enrollee shall submit a Certified Spill
Report for the Category 2 spill, to the online CIWQS Sanitary Sewer System Database
(https://ciwgs.waterboards.ca.gov). Upon completion of the Certified Spill Report, the
online CIWQS Sanitary Sewer System Database will issue a final spill event
identification number.
The Certified Spill Report must, at minimum, include the following mandatory
information in addition to all information in the Draft Spill Report per section 3.2.1
(Draft Spill Report for Category 2 Spills) above:
1. Description of the spill event destination(s), including GPS coordinates if available,
that represent the full spread and reach of the spill;
2. Spill end date and time;
3. Description of how the spill volume estimations were calculated, including at a
minimum:
o The methodology, assumptions and type of data relied upon, such as supervisory
control and data acquisition (SCADA) records, flow monitoring or other telemetry
information used to estimate the volume of the spill discharged, and the volume
of the spill recovered (if any volume of the spill was recovered), and
o The methodology(ies), assumptions and type of data relied upon for estimations
of the spill start time and the spill end time;
4. Spill cause(s) (for example, root intrusion, grease deposition, etc.);
5. System failure location (for example, main, pump station, etc.);
6. Description of the pipe/infrastructure material, and estimated age of the pipe
material, at the failure location;
7. Description of the impact of the spill;
8. Whether or not the spill was associated with a storm event;
9. Description of spill response activities including description of immediate spill
containment and cleanup efforts;
10. Description of spill corrective action, including steps planned or taken to reduce,
eliminate, and prevent reoccurrence of the spill, and a schedule of major milestones
for those steps;
11. Spill response completion date;
12. Detailed narrative of investigation and investigation findings of cause of spill;
13. Reasons for an ongoing investigation (as applicable) and the expected date of
completion; and
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14. Whether or not the spill was located within 1,000 feet of a municipal surface water
intake.
3.2.3. Amended Certified Spill Reports for Individual Category 2 Spills
The Enrollee shall update or add additional information to a Certified Spill Report within
90 calendar days of the spill end date by amending the report or by adding an
attachment to the Spill Report in the online CIWQS Sanitary Sewer System Database.
The Enrollee shall certify the amended report.
After 90 calendar days, the Enrollee shall contact the State Water Board at
San itarySewer_waterboards.ca.gov to request to amend a Spill Report. The Legally
Responsible Official shall submit justification for why the additional information was not
reported within the Amended Spill Report due date.
3.3. Monthly Certified Spill Reporting for Category 3 Spills
The Enrollee shall report and certify all Category 3 spills to the online CIWQS Sanitary
Sewer System Database within 30 calendar days after the end of the month in which
the spills occurred. (For example, all Category 3 spills occurring in the month of
February shall be reported and certified by March 30t"). After the Legally Responsible
Official certifies the spills, the online CIWQS Sanitary Sewer System Database will
issue a spill event identification number for each spill.
The monthly reporting of all Category 3 spills must include the following items for each
spill:
1. Contact information: Name and telephone number of Enrollee contact person to
respond to spill -specific questions;
2. Spill location name;
3. Date and time the Enrollee was notified of, or self -discovered, the spill;
4. Operator arrival time;
5. Estimated spill start date and time;
6. Description, photographs, and GPS coordinates where the spill originated:
o If a single spill event results in multiple appearance points, provide GPS
coordinates for the appearance point closest to the failure point and describe each
additional appearance point in the spill appearance point explanation field;
7. Estimated total spill volume exiting the system;
8. Description and photographs of the extent of the spill and spill boundaries;
9. Did the spill reach a drainage conveyance system? If Yes:
o Description of the drainage conveyance system transporting the spill;
o Photographs of the drainage conveyance system entry Iocations(s);
o Estimated spill volume fully recovered from the drainage conveyance system; and
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o Estimated spill volume discharged to a groundwater infiltration basis or facility, if
applicable.
10. Estimated total spill volume recovered;
11. Description of the spill event destination(s), including GPS coordinates, if available,
that represent the full spread and reaches of the spill;
12. Spill end date and time;
13. Description of how the spill volume estimations were calculated, including, at
minimum:
o The methodology and type of data relied upon, including supervisory control and
data acquisition (SCADA) records, flow monitoring or other telemetry information
used to estimate the volume of the spill discharged, and the volume of the spill
recovered (if any volume of the spill was recovered), and
o The methodology and type of data relied upon to estimate the spill start time,
on -going spill rate at time of arrival (if applicable), and the spill end time;
14. Spill cause(s) (for example, root intrusion, grease deposition, etc.);
15. System failure location (for example, main, pump station, etc.);
16. Description of the pipe/infrastructure material, and estimated age of the
pipe/infrastructure material, at the failure location;
17. Description of the impact of the spill;
18. Whether or not the spill was associated with a storm event;
19. Description of spill response activities including description of immediate spill
containment and cleanup efforts;
20. Description of spill corrective actions, including steps planned or taken to reduce,
eliminate, and prevent reoccurrence of the spill, and a schedule of the major
milestones for those steps; including, at minimum:
o Local regulatory enforcement action taken against an illicit discharge in
response to this spill, as applicable, and
o Identifiable system modifications, and operation and maintenance program
modifications needed to prevent repeated spill occurrences at the same spill
event location, including:
■ Adjusted schedule/method of preventive maintenance,
■ Planned rehabilitation or replacement of sanitary sewer asset,
■ Inspected, repaired asset(s), or replaced defective asset(s),
■ Capital improvements,
■ Documentation verifying immediately implemented system modifications and
operating/maintenance modifications,
■ Description of spill response activities,
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■ Spill response completion date, and
Ongoing investigation efforts, and expected completion date of investigation
to determine the full cause of spill;
21. Detailed narrative of investigation and investigation findings of cause of spill.
3.4. Monthly Certified Spill Reporting for Category 4 Spills
The Enrollee shall report and certify the estimated total spill volume exiting the sanitary
sewer system, and the total number of all Category 4 spills to the online CIWQS
Sanitary Sewer System Database, within 30 calendar days after the end of the month in
which the spills occurred.
3.5. Amended Certified Spill Reports for Category 3 Spills
Within 90 calendar days of the certified Spill Report due date, the Enrollee may
update or add additional information to a certified Spill Report by amending the report or
by adding an attachment to the Spill Report in the online CIWQS Sanitary Sewer
System Database. The Enrollee shall certify the amended report.
After 90 calendar days, the Legally Responsible Official shall contact the State Water
Board at San ita rySewerwaterboards.ca.gov to request to amend a certified Spill
Report. The Legally Responsible Official shall submit justification for why the additional
information was not reported within the 90-day timeframe for amending the certified Spill
Report, as provided above.
3.6. Annual Certified Spill Reporting of Category 4 and/or Lateral Spills
For all Category 4 spills and spills from its owned and/or operated laterals that are
caused by a failure or blockage in the lateral and that do not discharge to a surface
water, the Enrollee shall:
• Maintain records per section 4.4. of this Attachment;
The Enrollee shall provide records upon request by State Water Board or Regional
Water Board staff.
Annually upload and certify a report, in an appropriate digital format, of all
recordkeeping of spills to the online CIWQS Sanitary Sewer System Database, by
February 1 st after the end of the calendar year in which the spills occurred.
A spill from an Enrollee -owned and/or operated lateral that discharges to a surface
water is a Category 1 spill; the Enrollee shall report all Category 1 spills per section 3.1
of Attachment E1 (Notification, Monitoring, Reporting and Recordkeeping
Requirements) of this General Order.
3.7. Monthly Certification of "No -Spills" or "Category 4 Spills" and/or "Non -Category
1 Lateral Spills"
If either (1) no spills occur during a calendar month or (2) only Category 4, and/or
Enrollee -owned and/or operated lateral spills (that do not discharge to a surface water)
occur during a calendar month, the Enrollee shall certify, within 30 calendar days after
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the end of each calendar month, either a "No -Spill" certification statement, or a
"Category 4 Spills" and/or "Non -Category 1 Lateral Spills" certification statement, in the
online CIWQS Sanitary Sewer System Database, certifying that there were either no
spills, or Category 4 and/or Non -Category 1 Lateral Spills that will be reported annually
(per section 3.6 of this Attachment) for the designated month.
If a spill starts in one calendar month and ends in a subsequent calendar month, and
the Enrollee has no further spills of any category, in the subsequent calendar month, the
Enrollee shall certify "no -spills" for the subsequent calendar month.
If the Enrollee has no spills from its systems during a calendar month, but the Enrollee
voluntarily reported a spill from a private lateral or a private system, the Enrollee shall
certify "no -spills" for that calendar month.
If the Enrollees has spills from its owned and/or operated laterals during a calendar
month, the Enrollee shall not certify "no spills" for that calendar month.
3.8. Electronic Sanitary Sewer System Service Area Boundary Map
The Legally Responsible Official shall submit, to the State Water Board, an up-to-date
electronic spatial map of its sewer system service area boundaries. The map must be in
accordance with section 5.14 (Electronic Sanitary Sewer System Service Area
Boundary Map) of this General Order and the specification provided on the statewide
Sanitary Sewer Systems program website. The map must include the location of
wastewater treatment facility(ies) that treats the sewer system waste, if in the same
sewer service boundary.
By the Effective Date of this General Order, specifications for the electronic sanitary
sewer service area boundary map format will be provided on the statewide Sanitary
Sewer Systems Order program website.
3.9. Annual Report (Previously termed as Collection System Questionnaire in General
Order 2006-0003-DWQ)
A new Enrollee shall complete and submit its first certified Annual Report into the online
CIWQS Sanitary Sewer System Database, within 30 days of obtaining a CIWQS
account; Subsequent Annual Reports are due by April 1 of each year.
All enrollees shall update their previous year's Annual Report, by April 1 of each year
after the Effective Date of this General Order, for each calendar year (January 1
through December 31).
The Annual Report must be entered directly into the online CIWQS Sanitary Sewer
System Database. The Enrollee's Legally Responsible Official shall certify the Annual
Report as instructed in CIWQS;
The Annual Report must address, and update as applicable, the following items:
• Population served;
ATTACHMENT E1 — NOTIFICATION, MONITORING, REPORTING
AND RECORDKEEPING REQUIREMENTS December 6, 2022
E1 - 17
STATEWIDE SANITARY SEWER SYSTEMS GENERAL ORDER 2022-0103-DWQ
• Updated sewer system service area boundary map, if service area boundary has
changed from original map submitted per section 5.14 (Electronic Sanitary Sewer
System Service Area Boundary Map) of this General Order;
• Number of system operation and maintenance staff:
o Entry level (less than two years of experience),
o Journey level (greater than two years of experience),
o Supervisory level, and
o Managerial level;
• Number of operation and maintenance staff certified as a certified collection system
operator by the California Water Environmental Association (CWEA), with:
o Corresponding number of certified collection system operator grade levels
(Grade I, II, III, IV, and V);
• System information:
o Miles of system gravity and force mains,
o Number of upper and lower service laterals connected to system,
o Estimated number of upper and lower laterals owned and/or operated by the
Enrollee,
o Portion of laterals that is Enrollee's responsibility,
o Average age the major components of system infrastructure,
o Number and age of pump stations, and
o Estimated total miles of the system pipeline not accessible for maintenance;
• Name and location of the treatment plant(s) receiving sanitary sewer system's
waste;
• Name of satellite sewer system tributaries;
• Number of system's gravity sewer above or underground crossings of water bodies
throughout system;
• Number of force main (pressurized pipe) above or underground crossings of water
bodies throughout system;
• Number of siphons used to convey waste throughout the sewer system;
• Miles of sewer system cleaned;
• Miles of sewer system video inspected, or comparable (i.e., video closed-circuit
television or alternative inspection methods);
• System Performance Evaluation as specified in section 5.11 (System Performance
Analysis) of this General Order;
• Major spill causes (for example, root intrusion, grease deposition);
ATTACHMENT E1 — NOTIFICATION, MONITORING, REPORTING
AND RECORDKEEPING REQUIREMENTS December 6, 2022
E1 - 18
STATEWIDE SANITARY SEWER SYSTEMS GENERAL ORDER 2022-0103-DWQ
• System infrastructure failure points (for example, main, pump station, lateral, etc.);
• Ongoing spill investigations; and
• Actions taken to address system deficiencies.
3.10. Sewer System Management Plan Audit Reporting Requirements
The Enrollee shall submit its Sewer System Management Plan Audit and other pertinent
audit information, in accordance with section 5.4 (Sewer System Management Plan
Audits) of this General Order, to the online CIWQS Sanitary Sewer System Database
by six (6) months after the end of the 3-year audit period.
If a Sewer System Management Plan Audit is not conducted as required: the Enrollee
shall:
• Update the online CIWQS Sanitary Sewer System Database and select the
justification for not conducting the Audit; and
• Notify its corresponding Regional Water Board (see Attachment F (Regional Water
Quality Control Board Contact Information)) of the justification for the lapsed
requirements.
The Enrollee's reporting of a justification for not conducting a timely Audit does not
justify non-compliance with this General Order. The Enrollee shall:
• Submit the late Audit as required in this General Order; and
• Comply with subsequent Audit requirements and due dates corresponding with the
original audit cycle.
3.11. Sewer System Management Plan Reporting Requirements
For an Existing Enrollee previously regulated bV Order 2006-0003-DWQ: Within every
six (6) years after the required due date of its last Plan Update, the Legally
Responsible Official shall upload and certify a local governing entity -approved Sewer
System Management Plan Update to the online CIWQS Sanitary Sewer System
Database. If the electronic document format or size capacity prevents the electronic
upload of the Plan, the Legally Responsible Official shall report an electronic link to its
updated Sewer System Management Plan posted on its own website.
Order 2006-0003-DWQ required each enrollee to develop its initial Sewer System
Management Plan per the following schedule, with required Plan updates at a frequency
of 5-years thereafter:
Systems serving populations: Greater than 100,000: May 2, 2009
Between 100,000 and 10,000: August 2, 2009
Between 10,000 and 2,500: May 2, 2010
Less than 2,500: August 2, 2010
ATTACHMENT E1 — NOTIFICATION, MONITORING, REPORTING
AND RECORDKEEPING REQUIREMENTS December 6, 2022
E1 - 19
STATEWIDE SANITARY SEWER SYSTEMS GENERAL ORDER 2022-0103-DWQ
This Order carries forth the previously -required Plan Update schedule per
Order 2006-0003-DWQ. Per the six -year Plan Update frequency required in this Order,
the Enrollee shall upload and certify its first Plan Update, to the online CIWQS Sanitary
Sewer System Database by the following due dates, with subsequent Plan Updates at
the frequency of six years thereafter:
Systems serving populations: Greater than 100,000: May 2, 2025
Between 100,000 and 10,000: August 2, 2025
Between 10,000 and 2,500: May 2, 2026
Less than 2,500: August 2, 2026
For a New Enrollee: Within twelve (12) months of its Application for Enrollment
Approval date, the Legally Responsible Official of a new Enrollee shall upload and
certify a local governing entity -approved Sewer System Management Plan to the online
CIWQS Sanitary Sewer System Database. If electronic document format or size
capacity prevents the electronic upload of the Plan, the Legally Responsible Official
shall report an electronic link to its Sewer System Management Plan posted on its own
website. The due date for subsequent 6-year Plan updates, is six (6) years from the
submittal due date of the new Enrollee's first Sewer System Management Plan.
4. RECORDKEEPING REQUIREMENTS
The Enrollee shall maintain records to document compliance with the provisions of this
General Order, and previous General Order 2006-0003-DWQ as applicable, for each
sanitary sewer system owned, including any required records generated by an
Enrollee's contractor(s).
4.1. Recordkeeping Time Period
The Enrollee shall maintain records of documents required in this Attachment, including
records collected for compliance with this General Order, and records collected in
accordance with previous General Order 2006-0003-DWQ, for five (5) years.
4.2. Availability of Documents
The Enrollee shall make the records required in this General Order readily available,
either electronic or hard copies, for review by Water Board staff during onsite
inspections or through an information request.
4.3. Spill Reports
The Enrollee shall maintain records for each of the following spill -related events and
activities:
Spill event complaint, including but not limited to records documenting how the
Enrollee responded to notifications of spills. Each complaint record must, at a
minimum, include the following information:
o Date, time, and method of notification,
ATTACHMENT E1 — NOTIFICATION, MONITORING, REPORTING
AND RECORDKEEPING REQUIREMENTS December 6, 2022
E1 - 20
STATEWIDE SANITARY SEWER SYSTEMS GENERAL ORDER 2022-0103-DWQ
o Date and time the complainant first noticed the spill, if available,
o Narrative description of the complaint, including any information the caller
provided regarding whether the spill has reached surface waters or a drainage
conveyance system, if available,
o Complainant's contact information, if available, and
o Final resolution of the complaint;
• Records documenting the steps and/or remedial action(s) undertaken by the
Enrollee, using all available information, to comply with this General Order, and
previous General Order 2006-0003-DWQ as applicable;
• Records documenting how estimate(s) of volume(s) and, if applicable, volume(s) of
spill recovered were calculated;
• All California Office of Emergency Services notification records, as applicable; and
• Records, in accordance with the Monitoring Requirements in this Attachment.
4.4. Recordkeeping of Category 4 Spills and Non -Category 1 Lateral Spills
An Enrollee must maintain the following records for each individual Category 4 spill and
for each individual non -Category 1 Enrollee -owned and/or operated lateral spill, and
report in accordance to section 3.6 (Annual Certified Spill Reporting of Category 4
and/or Lateral Spills) of this Attachment.
Recordkeeping of Individual Category 4 Spill Information:
1. Contact information: Name and telephone number of Enrollee contact person to
respond to spill -specific questions;
2. Spill location name;
3. Description and GPS coordinates for the system location where the spill originated;
4. Did the spill reach a drainage conveyance system? If Yes:
o Description of drainage conveyance system location,
o Estimated spill volume fully recovered within the drainage conveyance system,
and
o Estimated spill volume remaining within the drainage conveyance system;
5. Estimated total spill volume exiting the sanitary sewer system;
6. Spill date and start time;
7. Spill cause(s) (for example, root intrusion, grease deposition, etc.);
8. System failure location (for example, main, pump station, etc.);
9. Description of spill response activities including description of immediate spill
containment and cleanup efforts;
10. Description of how the volume estimation was calculated, including, at minimum:
ATTACHMENT E1 — NOTIFICATION, MONITORING, REPORTING
AND RECORDKEEPING REQUIREMENTS December 6, 2022
E1 - 21
STATEWIDE SANITARY SEWER SYSTEMS GENERAL ORDER 2022-0103-DWQ
o The methodology and type of data relied upon, including supervisory control and
data acquisition (SCADA) records, flow monitoring or other telemetry information
used to estimate the volume of the spill discharged, and the volume of the spill
recovered (if any volume of the spill was recovered), and
o The methodology and type of data relied upon to estimate the spill start time, on-
going spill rate at time of arrival (if applicable), and the spill end time;
11. Description of implemented system modifications and operating/maintenance
modifications.
Recordkeeping of Individual Lateral Spill Information:
1. Date and time the Enrollee was notified of, or self -discovered, the spill;
2. Location of individual spill;
3. Estimated individual spill volume;
4. Spill cause(s) (for example, root intrusion, grease deposition, etc.); and
5. Description of how the volume estimations were calculated.
Total Annual Spill Information:
1. Estimated total annual spill volume;
2. Description of spill corrective actions, including at minimum:
o Local regulatory enforcement action taken against the sewer lateral owner in
response to a spill, as applicable, and
o System operation, maintenance and program modifications implemented to
prevent repeated spill occurrences at the same spill location.
4.5. Sewer System Telemetry Records
The Enrollee shall maintain the following sewer system telemetry records if used to
document compliance with this General Order, and previous General Order
2006-0003-DWQ as applicable, including spill volume estimates:
• Supervisory control and data acquisition (SCADA) system(s);
• Alarm system(s);
• Flow monitoring device(s) or other instrument(s) used to estimate sewage flow rates,
and/or volumes;
• Computerized maintenance management system records; and
• Asset management -related records.
4.6. Sewer System Management Plan Implementation Records
The Enrollee shall maintain records documenting the Enrollee's implementation of its
Sewer System Management Plan, including documents supporting its Sewer System
Management Plan audits, corrections, modifications, and updates to the Sewer System
Management Plan.
ATTACHMENT E1 — NOTIFICATION, MONITORING, REPORTING
AND RECORDKEEPING REQUIREMENTS December 6, 2022
El - 22
STATEWIDE SANITARY SEWER SYSTEMS GENERAL ORDER 2022-0103-DWQ
4.7. Audit Records
The Enrollee shall maintain, at minimum, the following records pertaining to its Sewer
System Management Plan audits, and other internal audits:
• Completed audit documents and findings;
• Name and contact information of staff and/or consultants that conducted or involved
in the audit; and
• Follow-up actions based on audit findings.
4.8. Equipment Records
The Enrollee shall maintain a log of all owned and leased sewer system cleaning,
operational, maintenance, construction, and rehabilitation equipment.
4.9. Work Orders
The Enrollee shall maintain record of work orders for operations and maintenance
projects.
ATTACHMENT E1 — NOTIFICATION, MONITORING, REPORTING
AND RECORDKEEPING REQUIREMENTS December 6, 2022
E1 - 23
STATEWIDE SANITARY SEWER SYSTEMS GENERAL ORDER 2022-0103-DWQ
ATTACHMENT E2 — SUMMARY OF NOTIFICATION, MONITORING AND REPORTING
REQUIREMENTS
This Attachment provides a summary of notification, monitoring and reporting requirements, by
spill category, and for Enrollee -owned and/or operated laterals as required in Attachment E1 of
this General Order, for quick reference purposes only.
Table E2-1
Spill Category 1: Spills to Surface Waters
Spill
Requirement
Due
Method
Within two (2) hours of the Enrollee's knowledge of
California Office
a Category 1 spill of 1,000 gallons or greater,
of Emergency
discharging or threatening to discharge to surface
Services at:
Notification
waters:
(800) 852-7550
Notify the California Office of Emergency Services
(Section 1 of
and obtain a notification control number.
Attachment E1)
• Conduct spill -specific monitoring;
Monitoring
e Conduct water quality sampling of the receiving
(Section 2 of
water within 18 hours of initial knowledge of spill of
Attachment E1)
50,000 gallons or greater to surface waters.
• Submit Draft Spill Report within three (3)
business days of the Enrollee's knowledge of the
spill;
• Submit Certified Spill Report within 15 calendar
days of the spill end date;
Reporting
. Submit Technical Report within 45 calendar days
(Section 3.1 of
Attachment E1)
after the spill end date for a Category 1 spill in
which 50,000 gallons or greater discharged to
surface waters; and
• Submit Amended Spill Report within 90 calendar
days after the spill end date.
ATTACHMENT E2 — SUMMARY TABLES FOR NOTIFICATION, December 6, 2022
MONITORING AND REPORTING REQUIREMENTS
E2-1
STATEWIDE SANITARY SEWER SYSTEMS GENERAL ORDER 2022-0103-DWQ
Table E2-2
Spill Category 2: Spills of 1,000 Gallons or Greater That Do Not Discharge to Surface
Waters
Spill
Requirements
Due
Method
Within two (2) hours of the Enrollee's knowledge of
California Office of
a Category 2 spill of 1,000 gallons or greater,
Emergency
discharging or threatening to discharge to waters of
Services at: (800)
Notification
the State:
852-7550
Notify California Office of Emergency Services and
(Section 1 of
obtain a notification control number.
Attachment E1)
Monitoring
Conduct spill -specific monitoring.
(Section 2 of
Attachment E1)
• Submit Draft Spill Report within three (3)
business days of the Enrollee's knowledge of the
spill;
Reporting
. Submit Certified Spill Report within 15 calendar
(Section 3.2 of
Attachment E1)
days of the spill end date; and
• Submit Amended Spill Report within 90 calendar
days after the spill end date.
ATTACHMENT E2 — SUMMARY TABLES FOR NOTIFICATION, December 6, 2022
MONITORING AND REPORTING REQUIREMENTS
E2-2
STATEWIDE SANITARY SEWER SYSTEMS GENERAL ORDER 2022-0103-DWQ
Table E2-3
Spill Category 3: Spills of Equal or Greater than 50 Gallons and Less than 1,000 Gallons
That Does Not Discharge to Surface Waters
Spill
Requirements
Due
Method
Notification
Not Applicable
Not Applicable
Monitoring
Conduct spill -specific monitoring.
(Section 2 of
Attachment E1)
• Submit monthly Certified Spill Report to the online
CIWQS Sanitary Sewer System Database within
30 calendars days after the end of the month in
(Section 3.3 and 3.5 of
Reporting
which the spills occur; and
Attachment E1)
• Submit Amended Spill Reports within 90 calendar
days after the Certified Spill Report due date.
Table E2-4
Spill Category 4: Spills Less Than 50 Gallons That Do Not Discharge to Surface Waters
Spill
Requirements
Due
Method
Notification
Not Applicable
Not Applicable
Monitoring
Conduct spill -specific monitoring.
(Section 2 of Attachment
E1)
• If, during any calendar month, Category 4 spills
occur, certify monthly, the estimated total spill
volume exiting the sanitary sewer system, and the
total number of all Category 4 spills into the online
CIWQS Sanitary Sewer System Database, within
30 days after the end of the calendar month in
(Section 3.4, 3.6, 3.7
Reporting
which the spills occurred.
and 4.4 of Attachment
E1)
• Upload and certify a report, in an acceptable digital
format, of all Category 4 spills to the online CIWQS
Sanitary Sewer System Database, by February 1st
after the end of the calendar year in which the
spills occur.
ATTACHMENT E2 — SUMMARY TABLES FOR NOTIFICATION, December 6, 2022
MONITORING AND REPORTING REQUIREMENTS
E2-3
STATEWIDE SANITARY SEWER SYSTEMS GENERAL ORDER 2022-0103-DWQ
Table E2-5
Enrollee Owned and/or Operated Lateral Spills That Do Not Discharge to Surface Waters
Spill
Requirements
Due
Method
Within two (2) hours of the Enrollee's knowledge of a
California Office of
spill of 1,000 gallons or greater, from an enrollee-
Emergency Services
owned and/or operated lateral, discharging or
at: (800) 852-7550
Notification
threatening to discharge to waters of the State:
Notify California Office of Emergency Services and
obtain a notification control number.
(Section 1 of Attachment
E1)
Not applicable to a spill of less than 1,000 gallons.
Monitoring
Conduct visual monitoring.
(Section 2 of Attachment
E1)
• Upload and certify a report, in an acceptable digital
format, of all lateral spills (that do not discharge to
a surface water) to the online CIWQS Sanitary
Reporting
Sewer System Database, by February 1 St after the
(Sections 3.6, 3.7 and
end of the calendar year in which the spills occur.
4.4 of Attachment E1)
• Report a lateral spill of any volume that discharges
to a surface water as a Category 1 spill.
ATTACHMENT E2 — SUMMARY TABLES FOR NOTIFICATION, December 6, 2022
MONITORING AND REPORTING REQUIREMENTS
E2 - 4
STATEWIDE SANITARY SEWER SYSTEMS GENERAL ORDER 2022-0103-DWQ
ATTACHMENT F — REGIONAL WATER QUALITY CONTROL BOARD CONTACT
INFORMATION
This Attachment provides a map, list of counties, and contact information to assist the Enrollee
in identifying the corresponding Regional Water Quality Control Board office, for all Regional
Water Board notification requirements in this General Order.
Region 1 -- North Coast Regional Water Quality Control Board:
Del Norte, Glenn, Humboldt, Lake, Marin, Mendocino, Modoc, Siskiyou, Sonoma, and Trinity
counties.
RB1 Spill Reporting@waterboards.ca.gov or (707) 576-2220
Region 2 -- San Francisco Bay Regional Water Quality Control Board:
Alameda, Contra Costa, San Francisco, Santa Clara (Northern most part of Morgan Hill), San
Mateo, Marin, Sonoma, Napa, Solano counties.
RB2SpillReports@waterboards.ca.gov or (510) 622-2369
Region 3 -- Central Coast Regional Water Quality Control Board:
Santa Clara (most of Morgan Hill), San Mateo (Southern portion), Santa Cruz, San Benito,
Monterey, Kern (small portions), San Luis Obispo, Santa Barbara, Ventura (Northern portion)
counties.
CentralCoast@waterboards.ca.gov or (805) 549-3147
Region 4 -- Los Angeles Regional Water Quality Control Board:
Los Angeles, Ventura counties (small portions of Kern and Santa Barbara counties).
rb4-ssswdr@waterboards.ca.gov or (213) 576-6600
ATTACHMENT F — REGIONAL WATER QUALITY CONTROL December 6, 2022
BOARD CONTACT INFORMATION
F - 1
STATEWIDE SANITARY SEWER SYSTEMS GENERAL ORDER 2022-0103-DWQ
Region 5 -- Central Valley Regional Water Quality Control Board:
Rancho Cordova (Sacramento) Office: Colusa, Lake, Sutter, Yuba, Sierra, Nevada, Placer,
Yolo, Napa, (North East), Solano (West), Sacramento, El Dorado, Amador, Calaveras, San
Joaquin, Contra Costa (East), Stanislaus, Tuolumne counties.
RB5sSpillReporting@waterboards.ca.gov or (916) 464-3291
Fresno Office: Fresno, Kern, Kings, Madera, Mariposa, Merced, and Tulare counties, and
small portions of San Benito and San Luis Obispo counties.
RB5fSpillReporting@waterboards.ca.gov or (559) 445-5116
Redding Office: Butte, Glen, Lassen, Modoc, Plumas, Shasta, Siskiyou, and Tehama
counties.
RB5rSpillReporting@waterboards.ca.gov or (530) 224-4845
Region 6 -- Lahontan Regional Water Quality Control Board:
Lake Tahoe Office: Alpine, Modoc (East), Lassen (East side and Eagle Lake), Sierra,
Nevada, Placer, El Dorado counties.
RB6sSpillReporting@waterboards.ca.gov or (530) 542-5400
Victorville Office: Mono, Inyo, Kern (East), San Bernardino, Los Angeles (North East corner)
counties.
RB6vSpillReporting@waterboards.ca.gov or (760) 241-6583
Region 7 -- Colorado River Basin Regional Water Quality Control Board:
Imperial county and portions of San Bernardino, Riverside, San Diego counties.
RB7SpillReporting@waterboards.ca.gov or (760) 346-7491
Region 8 -- Santa Ana Regional Water Quality Control Board:
Orange, Riverside, San Bernardino counties.
RBBSpillReporting@waterboards.ca.gov or (951) 782-4130
Region 9 -- San Diego Regional Water Quality Control Board:
San Diego county and portions of Orange and Riverside counties.
RB9Spill_Report@waterboards.ca.gov or (619) 516-1990
End of Order 2022-0103-DWQ
ATTACHMENT F — REGIONAL WATER QUALITY CONTROL December 6, 2022
BOARD CONTACT INFORMATION
F - 2
APPENDIX B
ORANIZATIONAL CHART,
THE CITY OF SANTA ANA, PUBLIC WORKS AGENCY
Deputy Public Works
Director / Water
Resources Manager
Cesar Barrera
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APPENDIX C
SPILL EMERGENCY RESPONSE PLAN
CITY OF SANTA ANA SEWAGE
SPILL PROCEDURES
._qm
REVISION 2.0 (4/23)
TABLE OF CONTENTS
ITEM PAGE
Title................................................................................................................................. 1
Tableof Contents............................................................................................................ 2
Acronymsand Definitions................................................................................................ 3
General Information......................................................................................................... 4
Notifythe Supervisor....................................................................................................... 6
Containthe Spill.............................................................................................................. 8
STOPthe Spill...............................................................................................................
10
Reportthe Spill..............................................................................................................
11
CleanUp the Spill.........................................................................................................
16
APPENDICES
ITEM PAGE
Appendix A — Document Revision Log.......................................................................... 19
Appendix B — Sanitary Sewer Overflow Reporting Guidelines ...................................... 21
Appendix C — Sanitary Sewer Overflow (Field Form) .................................................... 23
Appendix D — Volume Estimation Examples................................................................. 28
REVISION 2.0 (4/23) 2
ACRONYMS AND DEFINITIONS
ACRONYM1Z
CIWQS — California Integrated Water Quality System
GPM — Gallons Per Minute
GAL - Gallons
LRO — Legally Responsible Officer
NPDES — National Pollutant Discharge Elimination System
OCEMA — Orange County Environmental Management Agency
OCFA — Orange County Fire Authority
OCHCA — Orange County Health Care Agency
OCSD — Orange County Sanitary District
OES — Office of Emergency Services
PWA — Public Works Agency
RWQCB — Regional Water Quality Control Board
DEFINITIONS
Flow Rate — The amount of fluid that flows in a given time. For the purpose of this manual,
flow rate is expressed in gallons per minute (GPM).
Legally Responsible Official (LRO) — Is a person who is legally responsible to represent
the sewer agency and the information being presented to the State.
Public right-of-way — Is a path for public access either meaning a sidewalk or street and
is not restricted by private land ownership.
Spill — is a condition whereby untreated sewage is discharged into the environment prior
to reaching sewage treatment facilities.
Storm Drain — Is a drain or drain system that is designed to drain excess rain and ground
water from paved streets, parking lots, sidewalks, and roofs.
Sewage — Sewage, and its associated wastewater, is untreated or partially treated
domestic, municipal, commercial and/or industrial waste (including sewage sludge), and
any mixture of these wastes with inflow or infiltration of stormwater or groundwater,
conveyed in a sanitary sewer system.
Surface Waters — All permanent and intermittent drainage ways, lakes, and reservoirs,
either public or private, which are not man-made for the treatment of municipal,
agricultural, or industrial waste, and wholly or partially within the boundaries of the City
REVISION 2.0 (4/23)
of Santa Ana. Spills to storm drains tributary to surface waters shall be reported as
discharges to surface waters.
Waters of the State — Is any surface water or groundwater within the boundaries of the
state including any creek, river, lake, ocean, or wetland etc.
GENERAL INFORMATION
The objectives of a sewage spill response procedure are to protect public health, the
environment, and public and private property. These objectives are accomplished by
notifying, containing, stopping, cleaning up, and reporting the spill to the appropriate
authorities_
GENERAL PROCEDURES
When responding to a sewage spill, the following general procedures should be followed
in order:
1st: NOTIFY THE SUPERVISOR AND OR ON -CALL SUPERVISOR
2nd: CONTAIN THE SPILL
3rd: STOP THE SPILL
4th: CLEAN UP THE SPILL
5th: REPORT THE SPILL TO APPROPRIATE AUTHORITIES WITHIN 2 HOURS
OF BECOMING AWARE OF THE SPILL (Refer to Appendix B, SANITARY
SEWER OVERFLOW REPORTING GUIDELINES)
SEWAGE SPILL TYPES
Any incident in which sewage is discharged onto the surface is considered a sewage spill.
There are five types of spills; Category 1, Category 2, Category 3, Category 4 and Private
Lateral.
Category 1 Spill: A discharge of sewage of any volume from or caused by an enrollee's
sanitary sewer system that results in a discharge to:
A surface water including a surface water body that contains no flow or volume of
water; or
A drainage conveyance system that discharges to surface waters when the sewage
is not fully captured and returned to the sanitary sewer system or disposed of
properly.
REVISION 2.0 (4/23) 4
Any spill volume not recovered from a drainage conveyance system is considered a
discharge to surface water, unless the drainage conveyance system discharges to a
dedicated stormwater infiltration basin or facility (e.g., infiltration pit, percolation
pond).
A spill from an Enrollee -owned and/or operated lateral that discharges to a surface
water.
Category 2: A discharge of sewage:
That is 1,000 gallons or greater.
That does not discharge to a surface water.
That enters a drainage conveyance system but is fully recovered and returned to
the sanitary sewer system.
Category 3: A discharge of sewage:
That is greater than or equal to 50 gallons and less than 1,000 gallons.
That does not discharge to a surface water.
That enters a drainage conveyance system but is fully recovered and returned to
the sanitary sewer system.
Category 4: A discharge of sewage:
• That is less than 50 gallons.
• That does not discharge to a surface water.
• That enters a drainage conveyance system but is fully recovered and returned to
the sanitary sewer system.
Private Lateral Spills:
• Discharges of untreated or partially treated wastewater resulting from blockages
or other problems within a privately owned sewer lateral connection to the
enrollee's sanitary sewer system or from other private sewer assets.
REVISION 2.0 (4/23)
SPILL CATEGORY DETERMINATION DIAGRAM
NOTIFY THE SUPERVISOR
Upon receiving a call after normal working hours to respond to any sewer spill, the
designated primary on -call employee shall immediately contact the on -call water
resources maintenance supervisor and inform him of the sewer spill event. The primary
on -call employee shall then call the rest of the on -call crew and they shall report directly
to the City Yard. They shall retrieve a vacuum truck and a bobtail truck with appropriate
sewer spill response equipment to the sewer spill location.
The intent is to reduce the response time required to move the necessary equipment and
manpower to the sewer spill location and to minimize the sewer spill time. It is mandatory
for the on -call water resources maintenance supervisor to attend the sewer spill site and
take over the spill response operation upon his arrival.
During normal working hours all phone calls and coordination will be handled by a Public
Works Agency (PWA) - Water Resources Maintenance Supervisor.
REVISION 2.0 (4/23)
Name
Title
Cell No.
Alex Reyes
Water Services Supervisor
(714) 328-7535
Mike Murrietta
Water Services Supervisor
(714) 328-5233
Edmundo Villela
Water Quality Supervisor
(714) 469-3244
Mike Garcia
Water Services Crew Leader
(714) 402-7042
David Carbajal
Water Services Crew Leader
(714) 328-7617
Jaime Arias
Senior Civil Engineer
(657) 322-8498
SEWER SYTEM OVERFLOW (EQUIPMENT REQUIRED):
Vacuum Truck
Bobtail Truck
• Sand
• Traffic Control — equipment and devices
• Misc. Equipment (Shovels, sledge hammer, Manhole lift, etc.)
Steps to Take (After Hours):
1. Contact On -call supervisor (Immediately)
2. Call the On -call crew to report to City Yard, one to retrieve a vacuum truck and the other
to retrieve a bobtail truck, and additional vacuum truck if needed
REVISION 2.0 (4/23) 7
CONTAIN THE SPILL
Upon arriving at the spill location, the on -call duty water employee shall call the on -call
Supervisor/Crew Leader a second time and report the spill status. He shall then;
• Take immediate action to contain the spill to prevent sewage from entering storm
drains, channels or other critical infrastructure.
• Establish perimeters and control zones with cones, barricades, vehicles or terrain.
(KEEP OUT ZONE) at all times.
• Collect representative photos of the spill location and flow rates.
• Notify the appropriate authorities. Refer to Appendix B, Sanitary Sewer Overflow
Reporting Guidelines.
Small spills can often be contained with sand berms. The additional personnel called out
to assist the on -call duty water employee with the spill, shall make sure to have shovels
and sand available on the bobtail truck used to respond to spills.
Medium spills may be contained with large sand berms, in strategic locations. Medium
size spills may also require vacuuming and hauling the sewage or pumping the sewage
to a sewer manhole for disposal, to prevent sewage from flowing over dikes. Use plastic
sheeting to block storm drain inlets and other critical locations. Call the on -call
Supervisor/Crew Leader for direction and support.
Large spills (spills more than a few gallons per minute that are likely to reach a storm
drain inlet) in the public right of way may require various actions for containment, as
follows:
• Build large sand berms to contain sewage.
• Block storm drains at inlets or at manholes at critical line intersection locations.
• Block sewage flow in channels with berms.
• Call contractor for vacuum trucks to remove sewage off site and for disposal.
(At the discretion of the water maintenance supervisor and/or crew leader on -
call).
o Houston Harris, PCS at (909) 721-1756
• Use a sewer pump and hoses to pump to a sewer manhole.
• Contact OCSD maintenance personnel for on -site support with vacuum trucks and
other equipment as needed, if contractors are not available.
• Contain the sewage in a low area.
• Estimate the rate of overflow.
• Call the on -call Supervisor/Crew Leader for direction and support.
REVISION 2.0 (4/23) 8
Private Spills, occur on private property, make all efforts to contain the spill on the private
property. Dike the spillage before it enters the public right of way. If it isn't practical to
contain it on private property, contain the spill in the public right-of-way, before it enters
a storm drain.
Steps to Take:
1. Contact callout supervisor a second time (Provide details and up to date information)
2. Contain spill
3. Establish perimeters and control zones (KEEP OUT ZONE)
4. Make the appropriate calls to the required authorities. Refer to Appendix A, Spill Reporting
Guidelines.
REVISION 2.0 (4/23) 9
STOP THE SPILL
For spills originating in city owned sewer mains (public spills), clear the line blockage
using the equipment and methods as you were trained to do using City vacuum trucks. In
the event of an unusual situation, call the appropriate Supervisor/Crew Leader for
support.
If the sewage spill originates on private property (private spills), contact the responsible
person (usually a property manager or owner) and direct them to immediately hire a
contractor to correct the problem and perform cleanup work. Take the necessary actions
to prevent the sewage from entering the public right of way or storm drain until the
contractor corrects the problem such as a sand containment berm.
Determine the name and contact number of the responsible party for the private
property (owner, property manager, etc.).
If the spill originates on private property, call the Orange County Health Care Agency.
If the property owner is not willing to comply, contact the City of Santa Ana Code
Enforcement division. Call them at (714) 667-2780 (main line) or (714) 667-2789; their
hours of operation are 8:00 a.m. to 7:00 p.m. from Monday thru Thursday. The City of
Santa Ana Water Resources cannot shut off the water to the property unless
directed by a supervisor.
REVISION 2.0 (4/23) 10
REPORT THE SPILL
It is the on -call water resources maintenance supervisor responsibility to document and
report to all agencies of the existence of the spill.
After the spill is contained, all sewage spills, regardless of size, must be reported as soon
as possible by phone to the Environmental Health Division of the Orange County
Health Care Agency (OCHCA). During working hours, call OCHCA directly at (714) 433-
6419. After working hours and on the weekends, notify OCHCA by calling Orange
County Control One (available 24 hours) at (714) 628-7008. Let Orange County
Control One know that you are making an official spill notification. If you need assistance
from the Orange County Environmental Management Agency (OCEMA) or OCHCA, ask
Control One to have OCEMA or OCHCA call you (see Emergency Contractors and Mutual
Aid section on page 9). If the spill enters the storm drain system, contact Craig Foster at
(714) 397-0759 or Samuel Villalobos at (714) 371-7489.
Note:
If you see the release of what may be hazardous material from private property, call the
Orange County Fire Authority (OCFA) Hazmat Team at (714) 573-6250. The Orange
County Health Care Agency should also be called at (714) 433-6419 for this type of
problem. Public Works Agency employees are not allowed to collect and or vacuum any
substance other than sewage per OCSD rules and regulations.
Other agencies may also need to be contacted, depending on the conditions present.
Ask the on -call Supervisor/Crew Leader for direction.
A mandatory debriefing meeting for the spill will be held no later than 72 hours after the
spill has occurred. This meeting will be held between Engineering, the Water Resources
Maintenance Supervisor in charge during the spill and at least one crew member
attending the spill activities.
Written reports of all public sewer spills must be prepared under the California Integrated
Water Quality System (CIWQS) system and by a City authorized user. The Sanitary
Sewer Overflow (CIWQS Reporting Form) and authorized City users are provided in
Appendix B. All CIWQS reporting must be done via the online reporting system (CIWQS)
website. For the on -call duty employee it is very important to write down all relevant
information such as dates, times, names of persons contacted, estimated flow rate and
volume of sewage spilled, methods used to determine spill flow rate and volume
estimates, names of people responding, etc. The on -call duty employee is also required
to provide photographs of the sewer spill, complete the attached Spill (Field Form) (see
Appendix C) and turn it in to the appropriate Supervisor. The on -call supervisor shall
review and complete the form entirely.
REVISION 2.0 (4/23) 11
CATEGORY 1 SPILL REPORTING:
Category 1 Spills include: A spill of sewage of any volume from or caused by an
enrollee's sanitary sewer system that results in a discharge to:
• A surface water including a surface water body that contains no flow or volume of
water; or
A drainage conveyance system that discharges to surface waters when the
sewage is not fully captured and returned to the sanitary sewer system or disposed
of properly.
Any spill volume not recovered from a drainage conveyance system is considered
a discharge to surface water, unless the drainage conveyance system discharges
to a dedicated stormwater infiltration basin or facility (e.g., infiltration pit,
percolation pond).
A spill from an Enrollee -owned and/or operated lateral that discharges to a surface
water.
Reporting
Reporting for all Category 1 Spills shall be made by the on -call duty water supervisor/crew
leader person and shall be handled as follows:
If the Category 1 Spill, contact the California Office of Emergency Services
(Cal OES) at 1-(800) 852-7550 WITHIN 2 HOURS after becoming aware of the
spill and wait on the phone for a control number. Cal OES will make a report
and fax it to the Regional Water Quality Control Board (RWQCB). Cal OES will
provide a Control Number, be sure to record this number for spill
reporting purposes. If the spill is very large or hazardous, Cal OES will contact
RWQCB and County Health Care Agency (HCA) personnel.
2. For all Category 1 Spills, contact the City's NPDES Manager (Craig Foster) at
(714) 397-0759. The spill must be documented as part of NPDES Permit
requirements. The NPDES Manager may also be able to assist with spill
response and contractor cleanup.
3. Submit a draft report within 3 business days of becoming aware of the spill and
certify within 15 calendar days of spill end date. Enter data into the CIWQS
Online spill Database (http://ciwqs.waterboards.ca.gov/).
4. Category 1 sewer spill certification will be performed by the City's Legally
Responsible Officer (LRO).
CATEGORY 2 SPILL REPORTING:
Category 2 Spills are:
• 1,000 gallons or greater which:
REVISION 2.0 (4/23) 12
o Does not reach surface water.
o Enters a drainage conveyance system but is fully recovered and returned to
the sanitary sewer system.
Reporting
Reporting for all Category 2 spills shall be made by the on -call duty employee, water
maintenance supervisor, and or water maintenance crew leader and shall be handled as
follows:
1. Call the Environmental Health Division of the Orange County Health Care
Agency (OCHCA). During working hours, call OCHCA directly at (714) 433-
6419. After working hours and on the weekends, notify OCHCA by calling
Orange County Control One (available 24 hours) at (714) 628-7008.
2. If the spill reached a City storm drain, contact the City's NPDES Manager (Craig
Foster) at (714) 397-0759. The spill must be documented as part of NPDES
Permit requirements. The NPDES Manager may also be able to assist with spill
response and contractor cleanup.
3. Submit a draft report within 3 business days of becoming aware of the spill and
certify within 15 calendar days of spill end date. Enter data into the CIWQS
Online Spill Database (http://ciwqs.waterboards.ca.gov/).
4. Category 2 sewer spill certification will be performed by the City's Legally
Responsible Officer (LRO).
CATEGORY 3 SPILL REPORTING:
Category 3 spills are:
• Greater than 50 gallons and less than 1,000 gallons which:
o Does not reach a surface water
o Enters a drainage conveyance system but is fully recovered and returned to
the sanitary sewer system .
Reporting
Reporting for all Category 3 spills shall be made by the on -call duty employee, water
maintenance supervisor, and or water maintenance crew leader and shall be handled as
follows:
1. Call the Environmental Health Division of the Orange County Health Care
Agency (OCHCA). During working hours, call OCHCA directly at (714) 433-
6419. After working hours and on the weekends, notify OCHCA by calling
Orange County Control One (available 24 hours) at (714) 628-7008.
REVISION 2.0 (4/23) 13
2. If the spill reached a City storm drain, contact the City's NPDES Manager (Craig
Foster) at (714) 397-0759. The spill must be documented as part of NPDES
Permit requirements. The NPDES Manager may also be able to assist with spill
response and contractor cleanup.
3. Category 3 spills must be reported and certified through the California
Integrated Water Quality System (CIWQS) within 30 days after the end of the
calendar month in which the spill occurred.
4. Category 3 sewer spill certification will be performed by the City's Legally
Responsible Officer (LRO).
CATEGORY 4 SPILL REPORTING:
Category 4 spills are:
• Less than 50 gallons which:
o Does not reach a surface water.
o Enters a drainage conveyance system but is fully recovered and returned to
the sanitary sewer system.
Reporting
Reporting for all Category 4 spills shall be made by the on -call duty employee, water
maintenance supervisor, and or water maintenance crew leader and shall be handled as
follows:
1. Call the Environmental Health Division of the Orange County Health Care
Agency (OCHCA). During working hours, call OCHCA directly at (714) 433-
6419. After working hours and on the weekends, notify OCHCA by calling
Orange County Control One (available 24 hours) at (714) 628-7008.
2. If the spill reached a City storm drain, contact the City's NPDES Manager (Craig
Foster) at (714) 397-0759. The spill must be documented as part of NPDES
Permit requirements. The NPDES Manager may also be able to assist with spill
response and contractor cleanup.
3. Category 4 spill volume and number estimate must be reported and certified
monthly through the California Integrated Water Quality System (CIWQS)
within 30 days after the end of the calendar month in which the spill occurred.
4. Category 4 spills must be reported and certified through the California
Integrated Water Quality System (CIWQS) by February 1st after the end of the
calendar year in which the spill occurred.
5. Category 4 sewer spill certification will be performed by the City's Legally
Responsible Officer (LRO).
REVISION 2.0 (4/23) 14
LATERAL SPILL REPORTING:
Lateral spills are:
• Any spills originating from privately owned or operated laterals.
• Does not reach a surface water.
Reporting
Reporting for all Lateral spills shall be made by the on -call duty employee, water
maintenance supervisor, and or water maintenance crew leader and shall be handled as
follows:
1. Contact Orange County Health Care Agency at (714) 433-6419 as described above
within 2 hours after containing the spill.
2. If the spill reached a City storm drain, contact the City's NPDES Manager (Craig
Foster) at (714) 397-0759. The spill must be documented as part of NPDES Permit
requirements. The NPDES Manager may also be able to assist with spill response
and contractor cleanup.
3. Statement of "Non -Category 1 Lateral Spills" must be reported and certified monthly
through the California Integrated Water Quality System (CIWQS) within 30 days after
the end of the calendar month in which the spill occurred.
4. Lateral spills must be reported and certified through the California Integrated Water
Quality System (CIWQS) by February 1s' after the end of the calendar year in which
the spill occurred.
5. Category 4 sewer spill certification will be performed by the City's Legally Responsible
Officer (LRO).
SPILL TECHNICAL REPORT:
Submit within 45 calendar days after the end of any Category 1 Spill in which 50,000
gallons or greater are spilled to surface waters.
1. Conduct water quality sampling within 18 hours after initial spill notification for
Category 1 Spills in which 50,000 gallons or greater are spilled to surface waters.
"NO SPILL" w:H 1 it-IGATION:
Statement certifying that no spills occurred within 30 calendar days of the end of the
month in which no spills occurred.
REVISION 2.0 (4/23) 15
CLEAN UP THE SPILL
All spills must be cleaned up. Affected areas shall be washed down and the wash water
vacuumed and disposed of into the sewer and or hauled off to an appropriate waste facility
(i.e.: Orange County Sanitation District, OCSD). For large spills requiring additional
equipment and manpower, the contract pumping company listed below can provide these
services. Wet berm material, sandbags, etc. must be removed and disposed of properly.
Call the appropriate Supervisor for direction and support.
The on -call Supervisor/Crew Leader will direct any special requirements for spill cleanup,
such as disinfection. Do not apply disinfectant until directed to do so by the on -call
Supervisor/Crew Leader.
All water used to disinfect shall be vacuumed and disposed of into the sewer and or
hauled off to an appropriate waste facility. (i.e., Orange County Sanitation District,
OCSD).
EMERGENCY CLEAN UP CONTRACTORS
The following contractor may be contacted to provide assistance with spill containment
and cleanup:
o Houston Harris, PCS at (909) 721-1756
The contractor will provide vacuum trucks and other equipment as needed in emergency
situations. They can also assist with clean up and disinfection of contaminated and
affected spill areas. They are available for emergencies and on special situations at any
time. Contact the on -call supervisor and or crew leader for assistance prior to calling the
emergency contractors.
Orange County Environmental Management Agency (OCEMA)
The OCEMA is divided into a public works section and a water pollution section. Both
sections provide access to OCEMA flood and road facilities, but each section has its own
particular responsibilities.
The Public Works section of OCEMA provides equipment and crews as requested for
emergency containment of water and waste. This section also provides detailed
information regarding OCEMA flood control and road facilities.
The OCEMA Water Pollution section provides information regarding flood control and
storm drain systems, and advice regarding characteristics of pollutants, containment
measures and cleanup procedures. This section also provides some chemical analysis
capabilities for water and waste, directs and monitors cleanup activities where OCEMA
jurisdiction and facilities are involved, and provides access to rainfall and other weather
data from the ALERT Flood Warning Network.
REVISION 2.0 (4/23) 16
To contact either OCEMA section, call Orange County Control One (available 24
hours) at (714) 628-7008 and inform them of the type of assistance that is needed.
Orange County Sanitation District (OCSD)
OCSD should be contacted whenever a spill involves an OCSD trunk sewer facility. They
may provide assistance with vactor trucks and other equipment in emergency situations
after attempts to use contract services prove unsuccessful. Contact OCSD at (714) 962-
2411.
City of Santa Ana NPDES Program
The City of Santa Ana owns and operates a Municipal Separate Storm Sewer System
(MS4) and is a co-permittee under the North Orange County Municipal NPDES Permit
(order No. R8-2009-0030 as amended by Order No R8-2010-0062). The Permit requires
the City to control the discharge of pollutants and respond to spills. The Permit also
requires the City to report all sewage spills >1,000 gallons to the Regional Water Board
within 24-hours.
The City of Santa Ana NPDES Program staff should be contacted whenever a spill
reaches the storm drain system. Contact Craig Foster, NPDES Manager, at (714) 397-
0759, Samuel Villalobos, Stormwater Coordinator, at (714) 371-7489, or Katrina
Traficante, Stormwater Coordinator, at (714) 657-6570. NPDES Program staff must
document sewage spills per NPDES Permit requirements and may assist with spill
response and contractor cleanup. Refer to Appendix E for a sub watershed drainage map.
APPROVED VOLUME CALCULATION METHODS
EYEBALL ESTIMATION METHOD (for spills 200 gallons or less)
I. Position yourself so that you have a vantage point where you can see the entire spill.
2. Imagine one or more buckets or barrels of water tipped over. Depending on the size of the spill,
select a bucket or barrel size as a frame of reference.
3. Estimate the volume of the sewage spill by comparing it to your knowledge of the appearance of
a known quantity of water.
4. If rainfall is a factor in the spill, estimate what amount of the spill is rainwater and subtract that
from your initial estimation.
PHOTO COMPARISON METHOD
1. Refer to the photos in Appendix C to estimate the flow rate in gpm.
2. Calculate the gallons based on the flow rate and the total length of time of the spill
(GPM X Time = Total Gallons)
AREA/VOLUME PONDED SEWAGE METHOD
REVISION 2.0 (4/23) 17
1. Draw an outline of the spill, and then break the footprint down into recognizable shapes. Then
calculate the area of each shape
RECTANGLE CIRCLE TRIANGLE
AL AL
E
I I
D DIAMETER G
T H
H � T
LENGTH BASE
• Rectangle: Area = length X width
• Circle: Area = 3.14 X Radius2
• Triangle: Area ='/2 X (Base X Height)
2. Measure the depth of the liquid in multiple areas to calculate the average depth.
3. Calculate the total volume in gallons.
(Area X Depth X 7.48) = Total Gallons
MANHOLE COVER FLOW MEASUREMENT
1. Refer to Appendix D for determining volume based on manhole pick holes and vent holes.
REVISION 2.0 (4/23) 18
Appendix A
Document Revision Log
REVISION 2.0 (4/23) 19
The following is a summary of revisions that have been made to this document.
Revision
No.
Section
Description
Date
Revised
By
0.0
All
Document version 3.0 created
10/12
R. Rosas
1.0
Updated contact information
Added "Revision Log"
2.0
All
Updated to comply with 2023 WDR
Requirements
4/26/2023
Jaime Arias
REVISION 2.0 (4/23) 20
Appendix B
Spill Reporting Guidelines
REVISION 2.0 (4/23) 21
Orange County Santa Ana Region
Spill Reporting Guidelines
Type of Spill
Notification
Monitoring
Reporting
Agency to Notify
Category 1 -
Within two (2) hours
Spill -specific monitoring
-Draft Report within 3 business days of
-COES
Spills to Surface
of knowledge of a
knowledge of spill
Waters
Category 1 spill of
Water quality sampling
-OCHCA
1,000 gallons or
of receiving water within
-Certified Report within 15 calendar days of
greater, discharging
18 hours of initial
spill end date
-OC Public Works
or threatening to
knowledge of spill of
discharge to surface
50,000 gallons or
-Technical Report: certify within 45 calendar
-City
waters:
greater to surface
days after end date for any spill 50,000 gal or
waters
greater discharging to surface waters
-CIWQS Sanitary
Notify COES and
Sewer System
obtain a Notification
-Amended Report within 90 calendar days
Database
Control Number
after spill end date
Category 2 -
As soon as practical
Spill -specific monitoring
-Draft Report within 3 business days of
-OCHCA
Spills of 1,000
knowledge of spill
Gallons or Greater
-CIWQS Sanitary
That Do Not
-Certified Report within 15 calendar days of
Sewer System
Discharge to
spill end date
Database
Surface Waters
-Amended Report within 90 calendar days
after spill end date
Category 3 -
As soon as practical
Spill -specific monitoring
-Certified Monthly Report within 30 calendar
-OCHCA
Spills of 50 Gallons
days of the end of the month in which the
or Greater and Less
spills occur
-CIWQS Sanitary
than 1,000 Gallons
Sewer System
That Do Not
-Amended Report within 90 calendar days
Database
Discharge to
after the Certified Spill Report due date
Surface Waters
Category 4 -
As soon as practical
Spill -specific monitoring
-Certified "Category 4 Spills" Statement with
-OCHCA
Spills of Less than
an estimate of number and total volume of all
50 Gallons That Do
Category 4 spills per month within 30
-CIWQS Sanitary
Not Discharge to
calendar days of the end of the month in
Sewer System
Surface Waters
which the spills occurred
Database
-Certified Report of all Category 4 spills by
February 1 st after the end of the calendar
year in which the spills occur.
Lateral Spill -
As soon as practical
Spill -specific monitoring
-Certified "Non -Category 1 Lateral Spills"
-OCHA
Spills from Privately
Statement within 30 calendar days of the end
Owned and/or
of the month in which the spills occurred
-Public Works
Operated Laterals
That Do Not
-Certified Report of all private Lateral spills
-CIWQS Sanitary
Discharge to
by February 1 st after the end of the calendar
Sewer System
Surface Waters
year in which the spills occur.
Database
No Spills
N/A
N/A
-Certified "No Spill" Statement within 30
-CIWQS Sanitary
calendar days of the end of the month
Sewer System
Database
REVISION 2.0 (4/23) 22
Appendix C
Spill Overflow
(Field Form)
REVISION 2.0 (04/23) 23
SPILL REPORTING FIELD FORM
NOTE: ALL On -Call personnel that are required to respond to sewer spills shall read and understand
the complete Sewage Spill Procedures contained in the emergency callout manual. When responding to
a sewage spill, the following general procedures should be followed in order:
1. NOTIFY SUPERVISOR AND OR ON CALL SUPERVISOR (IMMEDIATELY)
2. CONTAIN THE SPILL
3. STOP THE SPILL
4. CALL AND REPORT TO APPROPRIATE AUTHORITIES
5. CLEAN UP THE SPILL
6. FIELD REPORTS — ON CALL SUPERVISOR SHALL VERIFY AND FILL ALL DATA
FOR THE SPILL.
BASIC SPILL INFORMATION:
1.) DATE: / /
2.) SPILL LOCATION:
Address / Street Intersection Spill Point (MH#, CO, etc.)
3.) TIME SPILL STARTED (If known):
4) TIME CITY WAS NOTIFIED:
5.) OPERATOR ARRIVAL TIME:
6.) PRIVATE PROPERTY (Y OR N):
7.) SPILL END TIME:
8.) ESTIMATED SPILL FLOW RATE: (gpm) (See Appendix C)
(Number of pick holes where water is coming out Height of water spout
out of the MH inches)
ESTIMATED SPILL VOLUME LOST:
ESTIMATED SPILL VOLUME RECOVERED:
TOTAL SPILL (VOLUME) (FLOW RATE X MIN):
SPILL REASON/CAUSE:
(GAL.)
(GAL.)
(GAL.)
REVISION 2.0 (04/23) 24
SPILL REPORTING
TYPE OF SPILL:
TYPE OF
DESCRIPTION
AGENCY(S) TO
NOTIFICATON TIME
SPILL
NOTIFY
BY PHONE
FRAME
Category 1
1.
Spill that has entered a storm drain inlet
1.
Cal OES
1.
Within 2 Hours
or channel and not recovered
2.
OC Public Works
2.
Immediate
3.
Santa Ana NPDES
3.
Immediate
Category 2
2.
Spill that is greater less than 1,000
1.
OCHCA
1.
Within 2 Hours
gallons and has been contained prior to
2.
Santa Ana NPDES
2.
Immediate
reaching a storm drain or channel or fully
recovered from storm drain
Category 3
3.
Spill that is less than 1,000 gallons and
1.
OCHCA
1.
Within 2 Hours
has been contained prior to reaching a
2.
Santa Ana NPDES
2.
Immediate
storm drain or channel or fully recovered
from storm drain
Private
4.
Any spill that originates on private
1.
OCHCA
1.
Within 2 Hours
Lateral
property
2.
Santa Ana NPDES
2.
Immediate
NOTIFICATION LIST
PERSON
CONTACTED
TIME
DATE
INITIALS
Agency
Normal Hours
After Hours
OCHCA
(Health Care
(714) 433-6419
(714) 628-7008
Agency)
OC
Public
(714) 955-0600
(714) 628-7008
Works
Santa
Ana
(714) 647-5659
(714) 397-0759
NPDES
Cal OES
(800) 852-7550
(800) 852-7550
Cal OES Control Number (if Category 1 and greater than 1,000 gal):
OPERATOR/MAINTENANCE PERSON RESPONDING TO SPILL:
(Name) (Signature) (Date)
REVISION 2.0 (04/23) 25
THE FOLLOWING IS TO BE COMPLETED BY THE ON -CALL SUPERVISOR
SPILL CERTIFICATION
❑ Did the sewer spill enter a storm drain pipe (Y or N)
❑ Location of storm drain pipe
❑ Was the sewer spill fully recovered and returned to the sanitary sewer system or disposed of
properly (Y or N)
❑ Did Sewer Spill enter a drainage channel and/or surface water (Y or N)
(EX: Creek, River, or Ocean)
❑ Name & location of drainage channel and/or surface water
❑ Was Cal OES Contacted (for Category 1 and greater than 1,000 gallons) (Y or N)
❑ Cal OES Control Number
❑ Was Santa Ana NPDES Contacted (for all Category 1 and sewer spills that enter the storm drain)
(Y or N)
NAME OF ON -CALL SUPERVISOR
SIGNED:
(On -Call Supervisor)
DATE:
(MM/DD/YY)
REVISION 2.0 (04/23) 26
POST — SEWER SPILL INVESTIGATION
Spill Date:
Spill Type:
❑ Private
❑ Public
Post- Spill (Work Plan):
Existing Sewer Video (Y/N):
Spill Cause/Reason (findings):
Spill Location:
Spill Category:
Corrective Measures (Check Applicable Box):
InfraMAP (Add Spill)
Pipe (Spot Replacement)
Monitoring (Smart Cover)
Root Control (Foam)
Pipe Lining
❑ Closed Circuit Television (CCTV)
FOG Program (Enforcement)
❑ M.H. Rehabilitation
Other (Specify)
REVISION 2.0 (04/23) 27
Appendix D
(Volume Estimation Examples)
REVISION 2.0 (04/23) 28
Collection System Collaborative Benchmarking Group
Best Practices for Sanitary Sewer Overflow (SSO) Prevention and
Response Plan
Attachment D - Sample Templates for SSO Volume Estimation
TABLE 'A'
PZI
Height of
spout above
M/H rim
H in inrhac
S S O FLOW
Q
Min. Sewer
size in which
these flows
'
n nnrn
1/4
1
0.001
1 /2
3
0.004
3/4
6
0.008
1
9
0.013
1 1/4
12
0.018
1 1 /2
16
0.024
1 3/4
21
0.030
2
25
0.037
2 1 /4
31
0.045
2 1 /2
38
0.054
2 3/4
45
0.065
3
54
0.077
31/4
64
0.092
31/2
75
0.107
3 3/4
87
0.125
4
100
0.145
4 1/4
115
0.166
4 1/2
131
0.189
4 3/4
148
0.214
5
166
0.240
5 1 /4
185
0.266
5 1 /2
204
0.294
5 3/4
224
0.322
6"
6
244
0.352
6 1 /4
265
0.382
6 1 /2
286
0.412
6 3/4
308
0.444
7
331
0.476
7 1 /4
354
0.509
7 1 /2
377
0.543
7 3/4
401
0.578
8"
8
426
0.613
8 1 /4
451
0.649
8 1 /2
476
0.686
8 3/4
502
0.723
9
1 529
10.7611
nisrlaimPr-
UM'iTOITIM7
Height of
spout above
M/H rim
H in in lee
S S O FLOW
Q
Min. Sewer
size in which
these flows
n qpminMGLl
1/4
1
0.002
1 /2
4
0.006
3/4
8
0.012
1
13
0.019
1 1/4
18
0.026
1 1 /2
24
0.035
1 3/4
31
0.044
2
37
0.054
2 1 /4
45
0.065
2 1 /2
55
0.079
2 3/4
66
0.095
3
78
0.113
31/4
93
0.134
3 1/2
109
0.157
3 3/4
127
0.183
4
147
0.211
4 1 /4
169
0.243
4 1 /2
192
0.276
4 3/4
217
0.312
6"
5
243
0.350
5 1 /4
270
0.389
5 1 /2
299
0.430
5 3/4
327
0.471
6
357
0.514
6 1 /4
387
0.558
8"
6 1 /2
419
0.603
6 3/4
451
0.649
7
483
0.696
7 1 /4
517
0.744
7 1 /2
551
0.794
7 3/4
587
0.845
10"
8
622
0.896
8 1 /4
659
0.949
8 1 /2
697
1.003
8 3/4
734
1.057
9
1 773
11.113,
This sanitary sewer overflow table was developed by Ed Euyen, Civil Engineer, P.E. No. 33955,
California, for County Sanitation District 1. This table is provided as an example. Other Agencies
may want to develop their own estimating tables.
Collection System Collaborative Benchmarking Group
Best Practices for Sanitary Sewer Overflow (SSO) Prevention and
Response Plan
The formula used to develop Table A measures the maximum height of the water
coming out of the maintenance hole above the rim. The formula was taken from
hydraulics and its application by A.H. Gibson (Constable & Co. Limited).
Example Overflow Estimation:
The maintenance hole cover is unseated and slightly elevated on a 24" casting.
The maximum height of the discharge above the rim is 5'/4 inches. According to
Table A, these conditions would yield an SSO of 185 gallons per minute.
FLOW OUT OF M/H WITH COVER IN PLACE
Height to be measured
This sanitary sewer overflow drawing was developed by Debbie Myers, Principal
Engineering Technician, for Ed Euyen, Civil Engineer, P.E. No. 33955, California,
of County Sanitation District 1.
Collection System Collaborative Benchmarking Group
Best Practices for Sanitary Sewer Overflow (SSO) Prevention and
Response Plan
TABLE 'B'
FSIIMAIFE) SO ELD-11-1 OUT OF M/H WITH r.OVFRAZF
Water
Height above
M/H frame
H in inrhac
S S O FLOW
Q
Min. Sewer
size in which
these flows
in q.nm
in MQQ
1 /8
28
0.04
1 /4
62
0.09
3/8
111
0.16
1/2
160
0.23
5/8
215
0.31
T
3/4
354
0.51
8"
7/8
569
0.82
10"
1
799
1.15
12"
1 1 /8
1,035
1.49
1 1 /4
1,340
1.93
15"
13/8
1,660
2.39
11/2
1,986
2.86
15/8
2,396
3.45
18"
13/4
2,799
4.03
1 7/8
3,132
4.51
2
3,444
4.96
21"
21/8
3,750
5.4
21/4
3,986
5.74
2 3/8
4,215
6.07
21/2
4,437
6.39
2 5/8
4,569
6.58
24"
2 3/4
4,687
6.75
2 7/8
4,799
6.91
3
4,910
1 7.07
:Eu
Water
Height above
M/H frame
H in inrhac
S S O FLOW
Q
Min. Sewer
size in which
these flows
in MGD
1 /8
49
0.07
1/4
111
0.16
3/8
187
0.27
6"
1 /2
271
0.39
5/8
361
0.52
8"
3/4
458
0.66
7/8
556
0.8
101,
1
660
0.95
12"
1 1 /8
1,035
1.49
11/4
1,486
2.14
15"
1 3/8
1,951
2.81
11/2
2,424
3.49
18"
15/8
2,903
4.18
13/4
3,382
4.87
17/8
3,917
5.64
21"
2
4,458
6.42
21/8
5,000
7.2
24"
21/4
5,556
8
2 3/8
6,118
8.81
2 1/2
6,764
9.74
2 5/8
7,403
10.66
2 3/4
7,972
11.48
30"
2 7/8
8,521
12.27
3
9,062
13.05
31/8
9,604
13.83
3 1/4
10,139
14.6
3 3/8
10,625
15.3
36"
3 1 /2
11,097
15.98
3 5/8
11,569
16.66
3 3/4
12,035
17.33
3 7/8
12,486
17.98
4
12,861
18.52
4 1 /8
13,076
18.83
4 1/4
13,285
19.13
4 3/8
13,486
19.42
Disclaimer:
This sanitary sewer overflow table was developed by Ed Euyen, Civil Engineer,
P.E. No. 33955, California, for County Sanitation District 1. This table is provided
as an example. Other Agencies may want to develop their own estimating
tables.
Collection System Collaborative Benchmarking Group
Best Practices for Sanitary Sewer Overflow (SSO) Prevention and
Response Plan
The formula used to develop Table B for estimating SSO's out of maintenance
holes without covers is based on discharge over curved weir -- bell mouth
spillways for 2" to 12" diameter pipes. The formula was taken from hydraulics
and its application by A.H. Gibson (Constable & Co. Limited).
Example Overflow Estimation:
The maintenance hole cover is off and the flow coming out of a 36" frame
maintenance hole at one inch (1 ") height will be approximately 660 gallons per
minute.
FLOW OUT OF M/H WITH COVER REMOVED (TABLE "B" )
He;-"` 4-- 1-- w.,. , ..�..
This sanitary sewer overflow drawing was developed by Debbie Myers, Principal
Engineering Technician, for Ed Euyen, Civil Engineer, P.E. No. 33955, California,
of County Sanitation District 1.
Collection System Collaborative Benchmarking Group
Best Practices for Sanitary Sewer Overflow (SSO) Prevention and
Response Plan
TABLE 'C'
Height of
spout above
M/H cover
H in incbac
SSO
FLOW
Q
1/8
1.0
1/4
1.4
3/8
1.7
1/2
1.9
5/8
2.2
3/4
2.4
7/8
2.6
1
2.7
1 1/8
2.9
1 1/4
3.1
1 3/8
3.2
1 1/2
3.4
1 5/8
3.5
1 3/4
3.6
1 7/8
3.7
2
3.9
2 1/8
4.0
2 1/4
4.1
2 3/8
4.2
2 1/2
4.3
2 5/8
4.4
2 3/4
4.5
2 7/8
4.6
3
4.7
3 1/8
4.8
3 1/4
4.9
3 3/8
5.0
3 1/2
5.1
3 5/8
5.2
3 3/4
5.3
3 7/8
5.4
4
5.5
4 1/8
5.6
4 1/4
5.6
4 3/8
5.7
4 1/2
5.8
4 5/8
5.9
4 3/4
6.0
4 7/8
6.0
5
6.1
Height of
spout above
M/H cover
H in inchac
SSO
FLOW
Q
5 1/8
6.2
5 1/4
6.3
5 3/8
6.3
5 1/2
6.4
5 5/8
6.5
5 3/4
6.6
5 7/8
6.6
6
6.7
6 1/8
6.8
6 1/4
6.8
6 3/8
6.9
6 1/2
7.0
7.0
6 5/8
6 3/4
7.1
6 7/8
7.2
7
7.2
7 1/8
7.3
7 1/4
7.4
7 3/8
7.4
7 1/2
7.5
7 5/8
7.6
7 3/4
7.6
7 7/8
7.7
8
7.7
8 1/8
7.8
8 1/4
7.9
8 3/8
7.9
8 1/2
8.0
8 5/8
8.0
8 3/4
8.1
8 7/8
8.1
9
8.2
9 1/8
8.3
9 1/4
8.3
9 3/8
8.4
9 1/2
8.4
9 5/8
8.5
9 3/4
8.5
9 7/8
8.6
10
8.7
Unrestrained
M/H cover will
start to lift
Note: This chart is based on a 7/8 inch diameter pick hole
Disclaimer: This sanitary sewer overflow table was developed by Ed Euyen, Civil
Engineer, P.E. No. 33955, California, for County Sanitation District 1. This table
is provided as an example. Other Agencies may want to develop their own
estimating tables.
Collection System Collaborative Benchmarking Group
Best Practices for Sanitary Sewer Overflow (SSO) Prevention and
Response Plan
The formula used to develop Table C is Q=CcVA, where Q is equal to the
quantity of the flow in gallons per minute, Cc is equal to the coefficient of
contraction (.63), V is equal to the velocity of the overflow, and A is equal to the
area of the pick hole.2 If all units are in feet, the quantity will be calculated in
cubic feet per second, which when multiplied by 448.8 will give the answer in
gallons per minute. (One cubic foot per second is equal to 448.8 gallons per
minute, hence this conversion method).
Example Overflow Estimation:
The maintenance hole cover is in place and the height of water coming out of the
pick hole seven -eighths of an inch in diameter (7/8") is 3 inches (Y). This will
produce an SSO flow of approximately 4.7 gallons per minute.
FLOW OUT OF VENT OR PICK HOLE (TABLE "C"
Height to be measu
This sanitary sewer overflow drawing was developed by Debbie Myers, Principal
Engineering Technician, for Ed Euyen, Civil Engineer, P.E. No. 33955, California,
of County Sanitation District 1.
2 Velocity for the purposes of this formula is calculated by using the formula h = v squared / 2G, where h is
equal to the height of the overflow, v is equal to velocity, and G is equal to the acceleration of gravity.
Collection System Collaborative Benchmarking Group
Best Practices for Sanitary Sewer Overflow (SSO) Prevention and
Response Plan
a=-
Flow Estimation Pictures
a
Ln
E
O.
rn
N
E
M
0
N
E
a
Of
N
m
a
v
00
Appendix E
(Drainage Map)
REVISION 2.0 (04/23) 29
APPENDIX D
CITY OF SANTA ANA MUNICIPAL CODE
CHAPTER39
PART II -THE CODE
Chapter 39 WATER AND SEWERS
Chapter 39 WATER AND SEWERS
ARTICLE 1. IN GENERAL'
Sec. 39-1. Water and sewer service outside city limit.
Except as provided by this chapter, no water or sewer service shall be made with the water or the sewer
systems of the city for the rendering of service in any area not within the city limits, and no service to any area
within the city limits shall provide water or sewer service to any area outside of the city limits, even though such
areas outside the city limits may stand of record as owned by the same person or persons receiving water or sewer
service on adjacent land within the city limits. The record owner of any parcel of land adjacent to the city's
boundaries who desires to obtain water or sewer service shall make a request to the director of public works for
such service and agree to execute with the city a legally binding agreement or contract in compliance with all
conditions of water and sewer service in this chapter, California Government Code section 56133, and the rules of
the Orange County Local Agency Formation Commission. Parcels adjacent to the city's boundaries that are being
served by the city water or sewer systems at the time of adoption of this ordinance shall, by December 31, 2018,
request and execute with the city a similarly compliant agreement for continued service. Failure to complete a
water or sewer service agreement may result in the discontinuation of the sewer or water service.
(Ord. No. NS-2921, 3, 8-1-17)
Sec. 39-2. Water and sewer systems development impact fees.
Development impact fee(s) shall be imposed on development project(s) that require water and or sewer
facilities necessary to accommodate growth resulting from the development(s). Development impact fee(s) may be
established by ordinance or resolution of the city council in compliance with California Government Code section
66000 et seq.
(Ord. No. NS-2921, 3, 8-1-17)
Sec. 39-3. Water and sewer systems design standards.
(a) All water system distribution, storage, and treatment system components, combined as one (1) functional
unit or system or individually, regardless of ownership and location, that connect to the city's domestic water
system, directly or indirectly, shall be designed, constructed, and inspected in accordance with this Code, the
city standard plans, the latest edition of the Standard Specifications for Public Works Construction (Green
Book), the American Water Works Association Standards, and the California Waterworks Standards.
(b) All sewer mains, laterals, manholes, lift stations, and other sewer system appurtenances, regardless of
location and ownership, that connect to the city's sewer collection system, directly or indirectly, shall be
'Ord. No. NS-2921, 2, adopted August 1, 2017, repealed art. I, §§ 39-1-39-3, in its entirety; and § 3 enacted a new
art. I, to read as set out herein. Former art. I pertained to similar subject matter, and was derived from Code
1952, §§ 7504-7506; Ord. No. NS-465, § 1, 9-6-60 and Ord. No. NS-505, § 1, adopted February 20, 1961.
Santa Ana, California, Code of Ordinances
(Supp. No. 30)
Created: 2025-01-29 11:22:15 [EST]
Page 1 of 54
designed, constructed, and inspected in accordance with this Code, the city standard plans, and the latest
edition of the Standard Specifications for Public Works Construction (Green Book).
(Ord. No. NS-2921, 3, 8-1-17)
Sec. 39-4. Charges, fees, and deposits.
All charges, fees, and deposits in this chapter shall be adjusted from time to time and established by the city
council by resolution and as applicable shall be specified by the city's miscellaneous fee schedule.
(Ord. No. NS-2921, 3, 8-1-17)
Sec. 39-5. Private water and sewer lines.
(a) Water distribution lines and sewer collection lines constructed in private streets or in local streets not
meeting the design criteria established by the director of public works shall be designated as private lines. It
is the sole responsibility of the owner to operate and maintain the private water distribution lines, including
without limitation all routine and emergency repairs, operation, and upkeep of all above ground
appurtenances and underground valves, fittings, pipes, and service connections up to and including the
meter curb stop. It is the sole responsibility of the owner to operate and maintain the private sewer
collection lines, including without limitation all routine and emergency repairs, operation, and upkeep of
sewer manholes and sewerage lift pumps.
(b) The private line owner's responsibility starts at the property line of the development served. Before
construction, engineering plans for the construction of private lines must be submitted to the public works
agency and the planning and building agency for review and approval in a manner consistent with the city's
water and sewer systems design standards as described in section 39-3. Private water lines not constructed
in conformance with these standards will be declared unapproved water systems requiring a higher degree
of protection against cross -connection. Looped water lines must be protected against backflow at each
connection to the city's public water system.
(c) Any modifications to private lines and their appurtenances shall be performed in accordance with the city's
standard plans and the California Waterworks Standards. This includes without limitation the renewal,
addition, or removal of service connections. All work must be permitted by the public works agency and the
planning and building agency. Private water lines with non -conforming modifications will be declared
unapproved water systems requiring a higher degree of protection against cross -connection than a reduced
pressure principle assembly. Upon completion of the project, and prior to gaining occupancy permits to any
of the units served with water and sewer, as -built plans stamped by an engineer licensed by the state must
be submitted and approved by the public works agency.
(d) The city shall require the installation of a water meter in accordance with section 39-23(b) on every service
connection to each dwelling unit, irrigation system, common area amenity, and individual commercial unit
tapped from the private water line. The city will be responsible for the maintenance of the water meters,
including meter reading, meter testing, meter repair, and replacement. To maintain, inspect, test, and read
the public water meters, both an access easement to the development and a maintenance easement,
confined to the water service meter box, shall be granted to the city by the private property served.
(e) The allowance or permitting by the city of private water lines shall not in any way authorize the owner or
private entity to resell water for profit within the city.
(Ord. No. NS-2921, 3, 8-1-17)
(Supp. No. 30)
Created: 2025-01-29 11:22:13 [EST]
Page 2 of 54
Secs. 39-6-39-14. Reserved.
ARTICLE IL WATER2
Sec. 39-15. Definitions.
As used in this article:
Afterhours means that period of time allotted by the finance director for the performance of unscheduled
water service turn on or turn off, occurring after the regularly established hours for the performance of scheduled
water service turn on or turn off, as set by the director of finance.
Agency means public works agency, City of Santa Ana.
Applicant means an individual, partnership, association, corporation, receivership, trust, trusteeship, or
agency of government, or other legal entity recognized by the laws of the state or of the United States applying for
water service.
Backflow preventer means an approved device or means to prevent backflow into the city's potable water
system.
Common area amenities means areas within residential, commercial, or industrial developments for the
common use of residents or workers managed by the owner or his agent, including but not limited to, rental
offices, club houses, picnic areas, drinking fountains or filling stations, exercise rooms, and swimming pools.
City means the City of Santa Ana.
Cost means charges and/or fees which include the cost to the city of labor, materials, equipment, and
overhead.
Customer means an individual, partnership, association, corporation, receivership, trust, trusteeship, or an
agency of government or other legal entity recognized by the laws of the state or of the United States receiving
water service.
Date of presentation means the date upon which a bill or notice is mailed to the customer at their mailing
address of record, or in the event that a customer has signed up for electronic billing, the date upon which
electronic notice is given to the customer at their electronic mailing address of record.
Director of finance or finance director means the chief administrative officer of the department of finance
and management services or his authorized designee.
'Ord. No. NS-2921, 4, adopted August 1, 2017, repealed art. II, §§ 39-15-39-46, in its entirety; and § 5 enacted a
new art. II, to read as set out herein. Former art. II pertained to similar subject material, and was derived
from Code 1952, §§ 7400-7416, 7418, 7419; Ord. No. NS-936, § 2, adopted September 16, 1968; Ord. No.
NS-1084, § 1, adopted June 21, 1971; Ord. No. NS-1238, § 1, adopted November 18, 1974; Ord. No. NS-1624,
§ 1, adopted April 5, 1982; Ord. No. NS-2005, § 1, adopted May 1, 1989; Ord. No. NS-2045, §§ 1-11,
adopted December 4, 1989; Ord. No. NS-2233, § 1, adopted September 19, 1994.
Cross ref erence(s)-Water pollution control, § 18-151 et seq.; draining water onto streets, abandoned wells to be
capped, 10-1, § 18-17.
State law reference(s)-For powers of city respecting water supply, see § 38742, Gov. Code.
(Supp. No. 30)
Created: 2025-01-29 11:22:13 [EST]
Page 3 of 54
Director of public works means the chief administrative officer of the public works agency, City of Santa Ana,
or his authorized designee.
Department of public works or public works department means the public works agency.
Department of finance or finance department means the finance and management services agency.
Fee means the amount established by resolution of the city council which is intended solely to cover the
reasonable administrative costs (time, materials, overhead) incurred in performing any specified act on behalf of
any person or at any person's request for which said person shall be liable.
Gender pronouns: The masculine includes the feminine and neutral genders.
Greywater means untreated wastewater that has not been contaminated by any toilet discharge; has not
been affected by infectious, contaminated, or unhealthy bodily wastes; and does not present a threat from
contamination by unhealthful processing, manufacturing, or operating wastes. Greywater includes, but is not
limited to, wastewater from bathtubs, showers, bathroom washbasins, clothes washing machines, and laundry
tubs, but does not include wastewater from kitchen sinks or dishwashers, or as otherwise defined by the California
Health and Safety Code.
Main means the distribution pipe line located in a street, highway, public easement, or private right-of-way
which is used to serve the general public.
Master meter means a meter, read by the city, that measures water usage for an entire property or
structure, which may include common areas.
Meter means any suitable water measuring device or facility which measures or determines the volumetric
flow of water.
Multi family dwelling/accommodation means an apartment building, apartment house, condominium
complex, or any other group of residential units located upon a single premises, including mobile home parks,
providing the residential units therein meet the requirements for a single family accommodation. Hotels or motels
consisting primarily of guest rooms and/or transient accommodations are not classified as multifamily
accommodations.
Municipal utility services account/billing statement means the consolidated account and/or billing statement
to which refuse service charges, sanitation service charges, sewerage service charges and other sewerage related
charges and fees, water commodity consumption charges, and other related water service charges and fees
(including fire line service charges), together with corresponding penalties, as applicable, shall accrue and/or are
stated.
Parcel means a division of land as shown in the Orange County Assessor's Book.
Person means an individual, partnership, association, corporation or an agency of any governmental
organization, receivership, trust, trusteeship, or other legal entity recognized by the laws of the state or of the
United States.
Premises or service address means the integral property or area, including improvements thereon, to which
water service is provided or for which an application for water service is filed.
Private fire protection service means provision of stand-by readiness to serve water to premises through a
separate fire service line connection for fire protection only, such fire service lines to be connected to automatic
sprinkling system, hose attachments, or hydrants.
Property owner or owner means the record owner of real property, as shown on the most recently issued
equalized assessment roll.
(Supp. No. 30)
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Recycled water means treated wastewater supplied by Orange County Water District from the Green Acres
Project, or treated wastewater of comparable quality from such other water recycling system as the city shall
designate.
Service area means all area within the city limits and the area served outside the city limits.
Service charge or service related charge shall mean any commodity consumption cost, whether measured by
consumption or volume or whether applied as a pass -through adjustment rate, or any fixed amount or variable
schedule of amounts authorized herein or authorized elsewhere in this chapter or Code relating to refuse,
sanitation, sewerage, and water (including fire line service), as established by resolution of the city council.
Submeter means a device that measures water consumption of an individual unit within a multiunit
residential structure or mixed -use residential and commercial structure, and that is owned and operated by the
owner of the structure or the owner's agent.
Temporary service means a water service through a city -owned fire hydrant for special outdoor events, fairs,
construction work, irrigation of vacant property, and similar uses which, because of their nature, will not be
permanent.
Tenant improvement means changes made to the interior and exterior of a commercial or industrial property
to accommodate the needs of tenants, including but not limited to, partitions, air conditioning, electrical,
plumbing, fire protection, and security.
Theft of water means the taking of water from any city water main, hydrant, service, or facility without a
meter or the written permission of the city in the form of a permit or application as provided for in the provisions
of this article.
Unit of water means one hundred (100) cubic feet.
Water facilities means water distribution and treatment components, individually or as a whole, operating to
provide storage, flow, and pressurized domestic water. The following components make up water facilities: wells,
reservoirs, pipelines, system valves, control valves, fire hydrants, interties, disinfection treatment, instrumentation
and controls, power distribution, and supervisory control and data acquisition system.
Water service means the tapping connection, pipe, valves, and other facilities by means of which water is
conducted from the main water line, whether public or privately owned, to the meter.
(Ord. No. NS-2921, 5, 8-1-17)
Sec. 39-16. Application for turning on water and transfer of responsibility.
(a) Procedures; registration fee. An application to have water turned on or to transfer responsibility for water
charges shall be made to the finance department of the city in conformance with the procedures established
by the director of finance. A "registration fee" for the administrative cost therefore shall be made; provided,
however, that the reversion of responsibility for water charges from a tenant to a previously registered
property owner or other customer possessing the legal right to act as a lessor, at the time of the termination
of such tenant's tenancy, shall not constitute a new application for turning on water or transfer of
responsibility for water charges and shall not be subject to the "registration fee."
(b) Transfer of responsibility. Within the meaning of this chapter, a transfer of responsibility for water charges
occurs when any of the following conditions are met:
(1) The owner or other customer possessing the legal right to act as a lessor, or his authorized agent,
informs the department of finance that a tenant has assumed lawful control of the property or
premises or that there has been a change of lawful tenants; alternatively, the initial tenant or a new
Created: 2025-01-29 11:22:13 [EST]
(Supp. No. 30)
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incoming tenant informs the department of finance that they have assumed lawful control of the
property or premises.
(2) A lease or other rental agreement (signed by the owner or his authorized agent) is provided, clearly
specifying that the named tenant shall be responsible for municipal utility services in tenant's own
name. A triple -net lease or other written agreement obligating a tenant to pay charges for water
services and other municipal utility services provided to the property or premises in the name of the
owner or lessor shall not constitute a transfer in responsibility, and liability for the payment of water
charges shall be deemed to remain with the owner or lessor.
(c) Deposit. Each applicant, except for the property owner of record, shall make a water service deposit at the
time of making an application for turning on water or transfer of responsibility in an amount as set forth by
resolution of the city council. The deposit may be refunded or applied as an account credit if and when all
municipal utility services account bills rendered have been paid before their delinquent date for a period of
one (1) year.
(d) In the event occupant(s) of any property or premises having registered a municipal utility services account
and transferred municipal utility services into their own name as tenant(s), pursuant to a lease or other
rental agreement (signed by the owner or his authorized agent) clearly specifying that the named tenant(s)
shall be responsible for municipal utility services in tenant(s)' own name, thereafter quit or otherwise vacate
the premises, then responsibility for future charges shall revert to the municipal utility services account of
the property owner.
(Ord. No. NS-2921, 5, 8-1-17)
Sec. 39-17. Applications for new water service and change in service size or relocation.
(a) Any person desiring to request a new water service or change the size or location of an existing water service
shall make application to the agency for such addition or change. The agency, if in its judgment determines
that the change in service size or location is advisable, will issue a permit authorizing the change. The agency
reserves the right to make the final determination of the size of the service connection and its location. An
applicant requesting the new water service or requesting the change in service size or location shall be liable
for all costs. New locations and changes of the location or the size of water service must be built to city
specifications by a private contractor, to be hired by applicant and inspected by city.
(b) Meters for new water service, resized service, or relocated service shall be installed by the city. Fees for the
service application, meter and installation shall be payable in advance prior to issuance of an occupancy
permit.
(c) The city shall furnish the meters.
(d) The material used for the installation of new water service or change of the size or the location of water
service shall conform to the water system design standards in accordance with section 39-3(a).
(e) Before new water service will be permitted by the city, the customer shall obtain any approval of facilities
furnished or installed by customer, which may be required by the planning and building agency or the
Orange County Fire Authority or any other authority whose approval is required by law.
(Ord. No. NS-2921, 5, 8-1-17)
Sec. 39-18. Facilities declared property of city; cost of repairs.
All facilities, including but not limited to water meters, meter boxes, fire hydrants and fittings installed by the
city, shall remain at all times the property of the city. Where replacements, repairs, or adjustments of any facility
(Supp. No. 30)
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are rendered necessary by the act, omission, or negligence of the customer or of any person occupying the
premises with the consent of the customer, any expense incurred by the city shall be charged against and collected
from the customer. If the customer fails to pay such fees, the water may be shut off until such fees are paid.
(Ord. No. NS-2921, 5, 8-1-17)
Sec. 39-19. Water rates, service charges, fees and costs.
(a) Water commodity consumption and service charges.
(1) Commodity charges. Quantitative consumption rates shall be charged in the amount which the city
council shall establish by resolution and in accordance with applicable law.
(2) easicservice charges. Charges shall be made for services rendered to provide and maintain a potable
water supply and to provide standby readiness in the amounts established by and for the purposes
described in the resolution adopted by the city council and in accordance with applicable law.
(3) Multi family per unit charge. Basic service charges shall be applied to developments that meet the
definition of multi -family dwelling/accommodation where the individual units are not individually
metered by the city.
(4) Private fire service protection charge (fire line charge). A charge shall be made for the service rendered
to provide readiness to deliver relatively large quantities of water for short periods of time for on -site
private fire protection and suppression systems in the amounts established by and for the purposes
described in the resolution adopted by the city council and in accordance with applicable law.
(b) Fees to establish water service. All applicants, prior to connecting to a water main or prior to an increase in
size of an existing water meter or service, shall apply and obtain a permit to do so and pay the following fees
in amounts as established by resolution of the city council.
(1) New water service application fee — see section 39-17.
(2) Water meter cost and installation fee — see section 39-17.
(c) City is authorized to charge/levy the following administrative and other fees and deposits in an amount
established by resolution of the city council:
(1) Meter turn on or meter turn off fee during weekdays for new water turn on services and delinquent
accounts — see section 39-20(e).
(2) Afterhours turn on or turn off fee during afterhours and holidays for new water turn on services and
delinquent accounts when requested by customer — see section 39-20(e).
(3) Special investigation/meter reread fee when requested by customer or when meter was inaccessible at
the time the routine meter read was attempted by the city — see section 39-20(c).
(4) Meter removal fee or meter resetting fee (to re -install meter when meter was removed for non-
payment or for violation of this Code) — see section 39-20(e).
(5) Meter test fee (when requested by customer) — see section 39-21(a).
(6) Temporary construction meter deposit — see section 39-24.
(7) Temporary construction meter daily rental fee — see section 39-24.
(8) Field collection fee — see section 39-20(j).
(9) Return payment service fee — see section 39-20(m).
(10) Fire flow test application fee — see section 39-28.
(Supp. No. 30)
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(11) Fire flow test witness fee — see section 39-28.
(12) Backflow preventer third -and -final notice generation fee — see section 39-29(e).
(13) Water service deposit — see section 39-16(c).
(14) Backflow device testing administrative fee — see section 39-29(e).
(15) Registration fee — application for turning on water and transfer of responsibility — see section 39-
16(a).
(16) Tag fee — see Sec. 39-20(d).
(17) Removal of unauthorized "straight pipe" connections fee — see section 39-20(k).
(18) In street cut-off (of water services) fee — see section 39-20(I).
(19) Meter read trip fee — see section 39-20(e).
(20) Abstract of billing history fee — Whenever a customer of record or his agent requests a history of
charges and/or fees billed to a municipal utility services account registered in the name of the
customer, an abstract of billing history shall be provided and an "abstract of billing history fee" shall be
added to the customer's next regularly scheduled municipal utility services account/billing statement.
Whenever such request is made by a third party pursuant to customer's letter of authorization, the fee
shall be payable in advance.
(Ord. No. NS-2921, 5, 8-1-17)
Sec. 39-20. Payment of water bills and penalties; municipal utility services account/billing
statement.
(a) Date payment due. Water commodity consumption charges, and related water service charges (including any
fire line charges), and other fees and penalties shall be stated as part of a municipal utility services
account/billing statement along with refuse related charges as established pursuant to section 16-38,
sanitation related charges as established pursuant to section 18-601 et seq., sewerage related charges as
established pursuant to section 39.55.1 et seq., and all above related corresponding associated penalties,
and are due and payable to the department of finance on the date of presentation and become delinquent
thirty (30) days after the date of such presentation, except that when the 30th day falls on a weekend, city
holiday, or city hall closure day, such bills shall be due on the next following city working day. Any charge for
water supplied to any customer, or any related charges or fees (including fire line charges), together with any
refuse service, sanitation service, sewerage service charges, fees, or penalties due to the city from such
customer, or due from any person who has applied for water service, as herein provided for, shall be added
to any billing being currently rendered to such person, and the same shall become a part of his current
municipal utility services account/billing statement for water service and subject to all of the provisions of
this chapter. Partial payments made upon municipal utility services account/billing statements shall be
applied in the following order:
(1) Refuse service related charges,
(2) Sanitation related charges,
(3) Sewerage service related charges,
(4) Water service commodity consumption charges and related charges (including fire line service charges)
and fees established pursuant to section 39-19, and
Created: 2025-01-29 11:22:13 [EST]
(Supp. No. 30)
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(5) Corresponding penalties as provided respectively under sections 16-38(c), 18-603(b), 39-55.2(a), and
39-20(d).
(b) Failure of meter to register correctly. If a meter fails to register during any period, or is known to have
registered inaccurately, the customer shall be charged for a seasonally adjusted average daily consumption
for a period of similar duration determined when the meter was registering accurately.
(c) Meter reread and meter investigation. When a meter box is inaccessible at the time the routine meter read
was attempted by the city or when consumption occurs in connection with a previously turned off meter, or
when a customer requests that the city verify the accuracy of the read as shown on the bill, the customer
shall be charged a "special investigation/meter reread fee" as established by resolution of the city council for
sending a field representative to the service address to investigate the meter and obtain a reading or
rereading of the meter. If the reading or rereading shows that the previous read is in error, no special
investigation/meter reread fee will be imposed; otherwise such charge shall be added to the customer's next
regularly scheduled water bill.
(d) Penalties. A penalty of ten (10) percent shall be assessed on the unpaid balance of all unsatisfied municipal
utility services account/billing statement charges, fees, and penalties thirty (30) days after the presentation
date, in accordance with subsection (a). Thereafter, a past due notice shall be presented to the customer. On
the next city working day following the seventh (7th) day after the date of presentation of the past due
notice, the water service shall be subject to turn off at the premises. Two (2) days before the intended turn
off of water service, a discontinuance of service notice for non-payment "turn-off tag" shall be affixed to the
premises and a "tag fee" imposed for such notification service. Thereafter, service may be discontinued if the
bill is not satisfied within the time required by such notice. Once turned off, water service shall remain off
until all charges, penalties and fines have been paid, unless an application to have the water turned on is
received accompanied by evidence satisfactory to the department of finance of change of ownership or
change in tenants. Upon the receipt of such evidence, the application for turning on water or transfer of
responsibility for water charges shall be processed as provided for in section 39-16.
(e) Turn off and turn on of service. When the water has been turned off for non-payment or for the violation of
any provision set forth in this code or any ordinance, regulation or requirement of the city, such water shall
not be turned on again unless the violation has been corrected and all charges and penalties have been paid,
unless the turn off is exempt from such payment by reason of change of person receiving service. A "meter
turn on fee" and "meter turn off fee" shall be made for each separate trip to the premises for the purposes
of turning on or turning off water service during weekdays for new water turn on services and delinquent
accounts and whenever otherwise requested by customer; provided, however, that turn on or turn off of
water service during afterhours and holidays for new water turn on services and delinquent accounts when
requested by customer, shall be subject to a special "after hours turn on or turn off fee" as established by
resolution of the city council. After a water meter has been turned off for a period of seven (7) days, the
meter may be removed from the service. A "meter removal fee" as established by resolution of the city
council shall be made for the cost of meter removal. A "meter resetting fee" as established by resolution of
the city council shall be made for the reinstallation of the meter and the turning on of the water. A "meter
read trip fee" as established by resolution of the city council shall be payable for each trip to a customer's
premises for the purposes of performing a meter read for closing out of service, or for start of service, or for
transfer of responsibility for service. Fees as herein provided shall be added to the next water bill issued after
date of turn off, turn on, special investigation/reread, meter resetting/reinstallation or other designated trip,
provided the amount is not collected in advance of the turn off, turn on, special investigation/reread, meter
resetting/reinstallation, or other designated trip. For the purposes of this article, the term "trip" shall not
include the regularly scheduled routine reading of customers' meters.
(f) Closing bill. Upon the rendering of the final bill for service, the city shall not refund any credit balance or
deposit of less than one dollar ($1.00); any checks returned that cannot be delivered or are unclaimed shall
be forfeited unless the applicant applies for refund within twelve (12) months.
(Supp. No. 30)
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(g) Individual liability for joint service. Two (2) or more persons who join in one (1) application or contract for
service shall be jointly and severally liable thereunder and shall be billed by means of a single periodic bill
presented to the person designated in the application process to receive the bill.
(h) Change of address. Water service shall not be given to any customer upon change of address until all
delinquent charges owing thereon at a former place of residence or business have been paid.
(i) Transfer of charges. When a customer maintains separate water service at multiple premises in the city
under the same name or identity of ownership or tenancy, and water service has been discontinued at one
(1) premises for non-payment, the department of finance may transfer the unpaid balance owing from the
account to which service has been discontinued to any other account belonging to the customer for which
water service remains ongoing.
(j) Field collection fee. When a representative of the city collects payment of delinquent charges owing from a
customer or customer's agent in the field, in lieu of performing a turn off or removal of customer's meter, a
"field collection fee" shall be applied and collected from the customer or his agent at the same time as all
other delinquent charges and fees owing are collected.
(k) Removal of unauthorized "straight pipe" connections. Whenever a customer has connected to the city's
water service through an unauthorized straight pipe connection, the city shall cause such connection to be
removed and a "removal of unauthorized straight pipe connections fee" as established by resolution of the
city council shall be made and billed to the customer.
(1) In street cut-off of water services. Whenever, in the discretion of the director of public works any customer's
access to the water service must be physically severed by means of an in street cut-off of water service,
whether due to authorized turn on of water service, or unauthorized straight pipe connection, or other
violation of city code, an "in street cut-off fee" as established by resolution of the city council shall be made
and billed to the customer.
(m) Any charge, fee, or deposit owing to the city which has been paid by an instrument such as a check or draft
which is dishonored upon presentation for payment, shall be void and of no effect from its inception. The
director of finance, may, in his discretion, withhold the effect of this provision if the instrument is redeemed
within fifteen (15) days of its return. Payment of charges, fees, or deposits following a dishonor of such
instrument upon presentation for payment shall thereafter be made only by credit card, cashier's check,
money order, or cash, which amount shall include any applicable penalty, as well as a "return payment
service fee". The director of finance shall be authorized to reject payment other than by cash, cashier's
check, or money order from such customer or such customer's agent for a period of two (2) years following
any such dishonor.
(n) Water service commodity consumption charges and water related charges and fees established pursuant to
section 39-19, and any corresponding penalties accrued for failure to make timely payment therefore
pursuant to section 39-20 shall be a civil debt owing to the city.
(Ord. No. NS-2921, 5, 8-1-17)
Sec. 39-21. Testing of meters; leaks.
(a) A customer may request the agency to test the meter serving his premises. The customer shall be charged a
"meter test fee" to cover the cost of such test. The fee shall not be applied if the meter is found to register
not more than two (2) percent fast. The customer shall have the right to observe the performance of the
test, and a written report of the test will be given to him upon request.
(Supp. No. 30)
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(b) When upon test, a meter is found to be registering more than two (2) percent fast, the city will refund to the
customer the amount of the overcharge based on corrected meter readings for the period the meter was in
use, but not exceeding a period of six (6) months.
(c) When upon test a meter two (2) inches or less in size is found to be registering more than twenty-five (25)
percent slow, the city may bill the customer for the amount of the undercharge based upon corrected meter
readings, seasonally adjusted for the period the meter was in service, but not exceeding a period of four (4)
months.
(d) When upon test a meter three (3) inches or larger in size is found to be registering more than five (5) percent
slow, the city may bill the customer for the amount of the undercharge based upon corrected meter
readings, seasonally adjusted for the period the meter was in service, but not exceeding a period of four (4)
months.
(e) Customers are required to keep their plumbing pipes, service pipes, and all facilities on the customer's side
of the meter in good order and are required, at their own expense, to locate and repair any leaks. It is not
the city's responsibility to locate or repair any water facility on the customer's side of the meter. No
allowance will be made on a customer's bill for loss of water, once the water is delivered to the customer's
side of the water meter.
(Ord. No. NS-2921, 5, 8-1-17)
Sec. 39-22. Finance director; responsibility; administrative authority.
(a) The director of finance shall have responsibility for administering the city's consolidated municipal utility
services accounts (refuse and refuse related, sanitation and sanitation related, sewerage and sewerage
related, and water and water related, including fire line service) as they correlate to account establishment
and maintenance, billing, payment processing, collection, and customer service operations.
(b) To efficiently and equitably implement the purpose and intent of the general provisions of this chapter
subject to his administration, including those portions of chapters 16 and 18 relating respectively to refuse
service charges and sanitation service charges in connection with municipal utility services accounts/billing
statements, the director of finance may vary and adjust the strict procedural, billing, collection, enforcement,
or other administrative requirements. In addition, the director of finance shall have the power, for good
cause shown, to waive, abate, adjust, refund, or reduce any commodity consumption, charge, other charge,
fee, or penalty imposed, or deposit demanded. The director of finance may in his discretion exercise this
authority on a case -by -case basis in connection with any individual applicant or customer, or other person or
legal entity, or on a class -by -class basis in connection with any category, class or subclass of applicants,
customers, or other persons.
(c) In connection with the above described chapters and provisions subject to his administration, the director of
finance shall have the authority to settle, discontinue, or waive the collection of any claim, or class of claims,
for good cause shown, or if it appears that further proceedings would be without merit, or if the
administrative or legal cost therefore would be excessive, or if the amount of the claim in question is de
minimus. A claim, or class of claims, shall be deemed to be de minimus whenever the total amount of the
claim is determined by the director of finance to be equal to or less than the total anticipated administrative
costs associated with collecting the amount. The director of finance may in his discretion determine this
amount on a case -by -case basis or on a class -by -class basis.
(d) The director of finance shall have the further authority to interpret, make rules and regulations, and
establish guidelines not inconsistent with the provisions of this chapter, subject to his administration, or
those portions of chapters 16 and 18 relating respectively to refuse service charges and sanitation service
charges in connection with municipal utility services accounts/billing statements, as may be necessary or
(Supp. No. 30)
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desirable to aid in the administration or enforcement of such provisions, including the establishment of
service hours for scheduled water service turn on and turnoff, as well as afterhours periods for the
performance of unscheduled water service turn on or turn off.
(Ord. No. NS-2921, 5, 8-1-17)
Sec. 39-23. General regulations.
(a) There shall be the following types of water services:
(1) Domestic -residential. Domestic -residential water service shall be used to serve domestic water to
residential units, including single-family detached homes, single family attached units, residential units
within multi -family developments such as apartments, condominiums, and townhomes, residential
units within a mixed -use development, and mobile home spaces.
(2) Domestic -commercial. Domestic -commercial water service shall be used to serve domestic water to
motels, hotels, restaurants, office buildings, commercial centers, and strip malls.
(3) Domestic -municipal. Domestic -municipal water service shall be used to serve domestic water to
federal, state, county, and city government offices, buildings and parks.
(4) Domestic -industrial. Domestic -industrial water service shall be used to serve domestic water to
industries such as chemical and allied products, food, mining, paper and allied products, petroleum
refining, and steel.
(5) Domestic -institutional. Domestic -institutional water service shall be used to serve domestic water to
hospitals, convalescent homes, developmental facilities, long term care facilities, nursing homes,
psychiatric facilities, rehabilitation facilities, and developmental disability facilities.
(6) Domestic -common area. Domestic -common area water service shall be used to serve domestic water
to clubhouses, on -site laundry rooms, recreational areas, exercise rooms, drinking fountains, cooling
equipment and make up water for recirculating decorative fountains.
(7) Irrigation. Irrigation water service shall be used for irrigation systems to establish and maintain
landscape areas, lawns, trees, gardens, and shrubs; assist crop and pasture growth; or to maintain
vegetation on recreational lands such as parks, sports fields, and golf courses. Irrigation includes water
that is applied for pre -irrigation, chemical application, weed control, field preparation, harvesting, and
dust suppression. Irrigation water service shall be used to irrigate all non-residential irrigated
landscapes of one thousand (1,000) square feet and residential irrigated landscape of five thousand
(5,000) square feet or greater.
(8) Industrial. Industrial water service shall be used to serve water to industries that use water in their
manufacturing or any portion of their fabrication or process systems.
(9) Recycled water. Recycled water service, if available, shall be used in accordance with section 39-38.
(10) Fire protection. Fire protection services shall be used for fire protection systems pursuant to the local
fire code as specified in section 39-27.
(b) There shall be the following metering requirements:
(1) Each individual residential unit, commercial unit, industrial unit, and mobile home space shall be
individually metered by city or submetered as required by applicable law.
(2) Residential lots with landscape area over five thousand (5,000) square feet shall be required to have a
dedicated irrigation service and water meter.
(Supp. No. 30)
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(3) Non-residential lots with landscape area greater than one thousand (1,000) square feet shall have
dedicated irrigation service and water meter.
(4) At the discretion of the director of public works, master metering can be allowed if site conditions
prohibit the installation of individual meters, or submeters are proposed by the developer.
(5) Newly constructed multiunit residential structures or newly constructed mixed -use residential and
commercial structures for which an application for a water connection, or more than one (1)
connection, is submitted after January 1, 2018, shall at the owner's sole cost and responsibility have a
measurement of the quantity of water supplied to each individual residential dwelling unit as a
condition of new water service. The measurement may be by individual water meters or submeters.
The owner shall be required to install and read such meters, unless otherwise agreed by the city.
(6) Multifamily dwellings and common interest developments including apartment complexes,
condominiums, townhomes, mixed use developments, and mobile home parks with common area
amenities shall have a dedicated domestic -common area water service and meter.
(c) Meter required. Every water service, except fire protection services meeting conditions of section 39-27,
shall have a meter installed in the service line in the public right-of-way or a dedicated easement.
(d) Maintenance of customer's facilities. Customers shall prevent all waste of water and keep their service pipes,
all plumbing fixtures, pipes, and other apparatus (except facilities owned by the city) in good repair and free
from leakage and backflow at their own expense. Customers shall be liable for all damages which may result
from the customer's failure to maintain such facilities in good repair and free from leakage and backflow.
(e) Vacated premises. Water rates will be charged for vacated premises until the city is notified of the
discontinuance of the use of water, and is requested to turn off the water.
(f) Admittance to premises. Any authorized employee of the city shall be admitted at all reasonable hours to all
appropriate parts of the premises supplied with water to see that the provisions of this article, resolutions
adopted pursuant hereto, and administrative regulations published in accordance herewith are carried out.
(g) Unauthorized turn -on or tampering. No one except an authorized employee of the city shall turn the water
on or off from or to any premises at any city curb stop, or connect or disconnect, or in any way tamper with,
any pipes in the meter boxes or with any other part of the water system of the city.
(h) Resale or distribution. No customer supplied by the city shall commercially supply water to any other person
on property other than the premises for which the customer has applied for service, except as may be
permitted by special agreement with the agency. Water used by any customer shall be restricted to that use
specified in the application or permit for such service.
(i) Utility emergency requirements. All faucets, sprinklers, hose nozzles, or other continuous streams must be
shut off promptly upon the sounding of an alarm of fire or upon notice of other emergency or major disaster.
The water shall not be turned on again until the fire is known to be extinguished or the required repairs have
been made.
(j) Shut -offs for extensions and repairs. The city reserves the right upon reasonable notice, if possible, at any
time to shut off the water in its mains for the purpose of making extensions or repairs, or for other purposes,
and all persons having boilers within their premises not supplied with tanks or cisterns, but depending upon
the pipes of the city to keep them supplied, shall caution against the danger of collapse.
(k) Responsible owner or applicant. In all cases where water is supplied to several tenants from one (1)
connection or tap, the city contracts only with the person designated on the application. Failure by such
person to comply with the provisions of this article, or with resolutions or regulations enacted or adopted
pursuant hereto shall be sufficient cause to disconnect all service until such ordinances, resolutions or
regulations are complied with.
(Supp. No. 30)
Created: 2025-01-29 11:22:13 [EST]
Page 13 of 54
(1) Right of agency to install facilities. The city shall have the right at any time, and at any point for good cause,
to install or change any water meter, detector check, backflow preventer, and fittings as required by this
article, and the customer shall bear all costs for work so performed. Failure to pay for these facilities as set
forth in this article shall relieve the city of any responsibility to provide any service and the service shall be
disconnected until full payment of costs, interest, and penalties has been made to the city.
(m) Nonliability of city for interruption in service. The city shall not be liable for damage resulting from
interruption of service, shortage, insufficiency, or quality of supply.
(n) Notice to customer for shutdown of service. In case of emergency or during normal water system
maintenance and repair operations, whenever possible, all consumers affected will be notified prior to any
shutdown of service.
(o) Temporary shutdowns authorized. Temporary shutdowns may be restored by the city for improvements and
repairs and the city shall not be liable for any loss or damage occasioned thereby.
(p) Inspecting apparatus —Right of city. The city reserves the right of inspection of customer's apparatus at all
times.
(q) Resale of water prohibited. Where submeters are utilized, customer shall not resell to another person at any
charge higher than his pro rata share of the total charges as rendered by the agency.
(r) Pressure and supply. The city assumes no responsibility for loss or damage because of high water pressure or
lack of water or pressure and merely agrees to furnish such quantities and pressure as are present in its
general distribution system. The service is subject to shut down and variations required by the operation of
the system. Any pressure regulation to control water pressure greater than eighty (80) psi (pounds per
square inch) shall be the responsibility of the customer.
(s) Curb stops. There shall be a curb stop or valve in every attachment just inside the curb at a point to be
designated by the city. The curb stop and box will be supplied by the city and shall be for its exclusive use and
under its exclusive control.
(t) Damage to customer's property. The city will not be responsible for damages to buildings or their contents
from any break in a water pipe beyond the street service box. Water customers shall, for their own
protection, provide at their own expense another valve at the first suitable point beyond the meter.
(u) Unused service connection. Any service connection which has been installed for a period of ten (10) years or
more and has not been activated for ten (10) years shall be considered inactive and obsolete. Any person
desiring water service for such premises or any portion thereof formerly supplied by the inactive service shall
make application for a new service connection and pay the current charge therefore.
(v) Meter box or hydrant obstruction. No person shall place trash, dirt, building materials, or other objects or
obstructions on or around meter boxes or on, around, or adjacent to city hydrants. No person shall allow the
meter boxes or hydrants to become obstructed or obscured by vines, trees shrubs, plants, or in any manner
so as to make their location difficult to determine, or so as to interfere with or render difficult free access to,
or use of, meter boxes or fire hydrants. In the event of obstruction or obscuring, notice shall be given by the
agency to the property served by such meter, or adjacent to such hydrant; such notice shall contain the
requirement that the obstruction be removed within twenty-four (24) hours. Where a meter box is
obstructed or obscured so that it cannot be read, a "special investigation/meter reread fee" shall be made
for returning to read the meter.
(w) Responsibility of city. The city's responsibility ends at the customer's side of the meter or where the city's
facilities terminate.
(x) Above ground water system appurtenances. Fire hydrants and aboveground backflow prevention devices,
fire connection stand pipes and above ground meters shall be entirely color coded as follows:
Created: 2025-01-29 11:22:13 [EST]
(Supp. No. 30)
Page 14 of 54
Public fire hydrant
White
Private fire hydrants
OSHA Red
Irrigation meter and Backflow Prevention Device
Green
Domestic meter and Backflow Prevention Device
Blue
Fire Backflow Prevention Device and fire connection standpipes
OSHA Red
All colors shall follow the city's standard specification as established by the agency.
(y) Fire hydrant location. Fire hydrants shall be installed in locations specified by the agency. If an applicant
requests, and the agency approves, a change in the size, type, or location of specified hydrants may be made.
The applicant shall pay any additional costs required to comply with the request.
(Ord. No. NS-2921, 5, 8-1-17)
Sec. 39-24. Temporary service; fire hydrant meters.
(a) Use of fire hydrants as temporary water service. City fire hydrants are provided for the primary purpose of
extinguishing fire and shall be opened and used only by the agency, fire department, or such persons as may
be authorized by permit. No person shall draw water from any fire hydrant without a permit. Water shall be
drawn from hydrants by use of a standard fire hydrant wrench, an auxiliary valve, and meter. Such auxiliary
valve and meter shall be placed on the fire hydrant outlet with the auxiliary valve closed before any fire
hydrant valve is opened. Any person using a fire hydrant without the required permit, tools, and meter may
be charged with theft of water.
(b) Permits shall be issued in the following manner:
(1) Permits shall be issued for a period not to exceed six (6) months. Renewals for the same location or
permits for a different location may be granted only after the city has inspected the meter for damage
or tampering and has determined the amount of water used as recorded by the meter and that all bills
due and payable have been paid or that the amount of deposit is adequate to cover all unpaid bills or
cost of repairs.
(2) Permits shall not be granted to any individual business or agency known to be in violation of any
provision of this Code.
(3) Permits shall show the name and address of the permittee, the date issued, the expiration date, the
number and location of each hydrant from which water may be obtained, and the amount of money
deposited.
(4) Deposits may be transferred from one (1) permit to another only if all the conditions of subsections
(b)(1) and (2) have been met.
(c) Deposit and fees. Upon granting any permit under this section, the agency shall require the applicant to
make a deposit as set by resolution of the city council sufficient to cover cost of meter with stand, auxiliary
valve, and hydrant wrench. Deposits will be refunded upon the return of undamaged meter and tools and
payment for water used. All or part of the deposit may be forfeited for failure to report the amount of water
used monthly, for failure to pay any bill, or for failure to return any meter and tools issued to the permittee.
(d) Fees. A daily meter rental fee as set by resolution of the city council, in addition to the cost of water used,
shall be charged for each day the meter is in possession of the permittee. A minimum fee equal to the total
of the daily rental charge for five (5) days shall also be established. The rental and cost of the water used may
be deducted from the deposit.
Created: 2025-01-29 11:22:13 [EST]
(Supp. No. 30)
Page 15 of 54
(e) Timing. Upon completing the fire hydrant meter permit application, a fire hydrant meter will be installed by
the city at the location specified in the permit within forty-eight (48) hours of the completed application.
(Ord. No. NS-2921, 5, 8-1-17)
Sec. 39-25. Water measurement.
(a) Every water service as defined in this chapter shall be metered.
(b) Water services shall be designated according to the type of use as defined in this chapter.
(c) Only duly authorized employees or agents of the city shall be permitted to install water meters. Following
the final acceptance of the water service and meter, the meter and the service connection shall belong to the
city and are the sole property of the city.
(d) Meters will be read at regular intervals for the preparation of regular bills and as required for the
preparation of opening bills, closing bills, and special bills.
(Ord. No. NS-2921, 5, 8-1-17)
Sec. 39-26. Continuity of service.
(a) The city will exercise reasonable diligence to furnish a continuous and sufficient supply of water to its
customers and to avoid any shortage or interruption of delivery thereof. It cannot, however, guarantee a
continuous or sufficient supply or freedom of interruption.
(b) The city shall not be liable for interruptions or shortage of supply, nor for any loss or damage occasioned
thereby.
(c) Whenever, in the operation of the city's water system, interruption in the delivery of water to customers
results from or is occasioned by cause other than the exercise by the city of its right to temporarily suspend
the delivery of water for the purpose of making repairs or improvement to its system, notice of any such
interruption will not be given to the customers of the city, but the city shall exercise reasonable diligence to
reinstitute delivery of water.
(d) The city, whenever it shall find it necessary for the purpose of making repairs or improvements to its system,
shall have the right to temporarily suspend the delivery of water. In all such cases, as reasonable notice as
circumstances will permit will be given to the customer, and the making of such repairs or improvements will
be completed as rapidly as may be practicable and at such times as will cause the least inconvenience to its
customers.
(Ord. No. NS-2921, 5, 8-1-17)
Sec. 39-27. Private fire protection service.
(a) The use of separate fire protection services shall be limited to servicing structural and buildings fire sprinkler
systems, fire hoses, on -site fire pumps, fire department connection standpipes, and fire hydrants. No such
service shall be used for any purpose other than flushing, fire flow testing, and the extinguishment of fires.
All such services shall be equipped with an approved double check valve assembly in accordance with section
39-29(i) at the expense of the owner.
(b) A private fire protection service required to be flow tested routinely shall be equipped with an appropriately
sized fire service meter approved by the Orange County Fire Authority.
(Supp. No. 30)
Created: 2025-01-29 11:22:13 [EST]
Page 16 of 54
(c) For non-residential tenant improvement projects that require a permit, plan check, or design review costing
fifty thousand dollars ($50,000.00) or more, an approved double check valve assembly shall be installed on
the existing private fire service.
(Ord. No. NS-2921, 5, 8-1-17)
Sec. 39-28. Fire flow tests.
Fire flow tests shall be performed by a certified fire protection professional. An application shall be
submitted and a permit issued to the individual requesting the test prior to conducting the test. The flow test must
be witnessed by a representative of the agency. A fire flow application fee and a fire flow witness fee, as set by
resolution of the city council, shall be the responsibility of the applicant.
(Ord. No. NS-2921, 5, 8-1-17)
Sec. 39-29. Protection of public water supply.
(a) State regulations adopted. The regulations of the State of California related to Drinking Water Supplies, Title
17, as they are now in effect or as they may be amended in the future, insofar as the same are applicable to
the protection of the water supply of this city, are hereby adopted, incorporated herein and made a part
hereof.
(b) Purpose, applicability.
(1) The purpose of this section is:
(A) To protect the public water supply against actual or potential cross -connection by isolating within
the premises contamination that may occur because of some undiscovered or unauthorized
cross -connection on the premises;
(B) To eliminate existing connections between drinking water systems and other sources of water
that are not approved as safe and potable for human consumption;
(C) To eliminate cross -connections between drinking water systems and sources of contamination;
and
(D) To prevent the making of cross -connections in the future.
(2) It is unlawful to make or maintain, for any period of time whatsoever, any cross -connection between
plumbing pipes or water fixtures being served with water by the agency and any other source of water
supply, or to maintain any sanitary fixture or other appurtenances or fixtures which may cause or allow
backflow of water or other substances into the water supply system of the city and/or the service of
water pipes or fixtures of any customer of the city.
(3) No water service connection to any premises of a type specified in subsection (i) shall be installed or
maintained unless the public water supply is protected as required by applicable state regulations and
this section.
(c) Approval.
(1) Each backflow preventer required hereunder shall be approved by the agency prior to installation and
shall be installed by and at the expense of the customer for continued service or before a new service
will be granted.
(2) The agency shall approve a device when the device has received approval by the Foundation for Cross -
Connection Control and Hydraulic Research of the University of Southern California (or other qualified
(Supp. No. 30)
Created: 2025-01-29 11:22:14 [EST]
Page 17 of 54
organization as designated by the agency), and will provide desired service and reliability. The agency
shall provide, upon request, to any affected customer, a list of approved devices.
(d) Installation.
(1) Devices shall be installed as close as practical to the customer's service connection and shall be
installed above grade in an accessible location approved by the agency.
(2) Devices shall have at least the same cross -sectional area as the water meter. In those instances where
it is determined that a continuous water supply is necessary, two (2) sets of devices shall be installed in
parallel. Where parallel devices are required, the sum of the cross -sectional areas of the devices shall
be at least equivalent to the cross -sectional area of the meter.
(e) Maintenance, testing, and records.
(1) The customer shall test and service such devices at least once a year and immediately after installation,
relocation, or repair. A report, in a form acceptable to the agency, which sets forth the results of such
test(s) shall be filed immediately with the agency. The agency may require a more frequent testing
schedule if it is determined to be necessary and all costs shall be borne by the customer.
(2) Devices shall be serviced, overhauled or replaced whenever they are found to be defective. All costs of
such service, overhaul or replacement, including testing, repair, and maintenance shall be borne by the
customer. The agency may require device information, such as location and pictures, to be submitted
with the test forms.
(3) The agency will supply affected customers with a list of persons acceptable to the agency to test
devices.
(4) The agency will notify affected customers when annual testing of a device is needed. Failure to notify
shall not relieve the customer of the obligation to test and service its devices.
(5) Upon the issuance of a third and final notice to test a device, the agency may impose a backflow
preventer third -and -final -notice generation fee in an amount established by resolution of the city
council.
(6) The city reserves the right to hire a private tester to test the device and bill the customer for the cost of
the test plus a backflow device testing administrative fee as set by resolution of the city council, which
shall be the responsibility of the applicant, if a device has not been maintained and tested within six (6)
months, or one hundred eighty (180) days, from the date when the first notice regarding testing was
mailed. Reasonable efforts to notify the customer of the impending testing will be made.
(f) Backflow prevention device removal.
(1) Notification and approval. The agency must be notified and approval must be obtained from the
agency before a device is removed.
(2) Removal in general. The use of a device may be discontinued and the device removed from service
upon presentation of sufficient evidence to the agency to verify that a hazard no longer exists or is not
likely to be created in the future.
(3) Removal for relocation. A device may be relocated following confirmation by the agency that the
relocation will continue to provide the required protection to satisfy installation requirements. A retest
will be required, prior to return to service, following the relocation of the device.
(4) Temporary removal for repair. A device may be removed for repair or service, provided water use is
either discontinued until repair is completed and the device is returned to service, or the service
connection is equipped with backflow protection approved by the agency. A retest will be required,
prior to return to service, following the repair or service of the device.
(Supp. No. 30)
Created: 2025-01-29 11:22:14 [EST]
Page 18 of 54
(5) Temporary removal for replacement. A device may be removed and replaced, provided water use is
discontinued until the replacement device is installed. All replacement devices must be approved by
the agency prior to being put into service and must be commensurate with the degree of hazard
involved. A retest will be required, prior to return to service, following the replacement of the device.
(g) Water system survey.
(1) Plans and specifications must be submitted to the agency upon request for review of possible cross -
connection hazards for new or existing service connections. If it is determined that a device is
necessary to protect the public water system, the required device must be installed before service will
be provided or continued.
(2) The agency may conduct an on -premises inspection or reinspection to evaluate cross -connection
hazards. Any customer which cannot or will not allow an on -premises inspection of their piping system
shall be required to install the device the agency considers necessary.
(h) User supervisor. At each premises where it is necessary in the opinion of the agency, a user supervisor shall
be designated by and at the expense of the customer. This user supervisor shall be responsible for the
monitoring of the devices and for avoidance of cross -connections. In the event of contamination or pollution
of the drinking water system due to a cross -connection on the premises, the agency shall be promptly
notified by the user supervisor so that appropriate measures may be taken to overcome the contamination.
The customer shall inform the agency of the user supervisor's identity on, as a minimum, an annual basis and
whenever a change occurs.
(i) Type of protection required.
(1) The type of protection that shall be provided to prevent backflow into the approved water supply shall
be commensurate with the degree of hazard that exists on the customer's premises. The type of device
shall be one (1) of the following:
(A) Approved air gap separation (hereinafter "AG");
(B) Approved double check valve assembly (hereinafter "DC"); or
(C) Approved reduced pressure principle assembly (hereinafter "RP").
(2) The customer may choose a higher level of protection than required by the agency. The minimum
types of backflow protection required to protect the approved water supply at the customer's water
connection to premises, with varying degrees of hazard, are provided in Table 1. Situations which are
not covered in Table 1 shall be evaluated on a case -by -case basis, and the appropriate backflow
protection shall be determined by the agency.
(3) In those instances where conditions warrant, the agency may modify the minimum installation herein
indicated as appropriate to provide a degree of protection commensurate with the degree of hazard.
TABLE 1. TYPE OF BACKFLOW PROTECTION REQUIRED
Degree of Hazard
Minimum
Type of
Backflow
Protection
1.
Aircraft and missile plants
RP
2.
Automotive plants
RP
3.
Auxiliary water systems (interconnected)
RP
4.
Auxiliary water systems (not interconnected)
RP
5.
1 Beverage bottling plants
RP
(Supp. No. 30)
Created: 2025-01-29 11:22:14 [EST]
Page 19 of 54
6.
Boilers
RP
7.
Breweries
RP
8.
Buildings greater than three (3) stories or greater than thirty-four
(34) feet in height from curb level
DC
9.
Buildings with two (2) or more service connections (interconnected)
DC
10.
Buildings with house pumps and/or potable water storage tank
DC
11.
Buildings with wastewater pumping and/or treatment plants (not
interconnected)
RP
12.
Canneries
RP
13.
Car wash facilities
RP
14.
Centralized heating and air conditioning plants
RP
15.
Chemical plants
RP
16.
Chemically treated potable water systems
RP
17.
Civil works (facilities not subject to city plumbing inspection)
RP
18.
Commercial laundries
RP
19.
Cooling towers
AG
20.
Dairies and cold storage plants
RP
21.
Dye works
RP
22.
Film processing laboratories
RP
23.
Fire protection system with biological or chemical additives
RP
24.
Fire protection system with unapproved auxiliary water supply (not
interconnected)
DC
25.
Fire protection system with unapproved auxiliary water supply
(interconnected)
RP
26.
Fire protection system with storage tanks or private reservoirs
DC
27.
Fire protection systems with two (2) or more service connections
(interconnected)
DC
28.
Food processing plants
RP
29.
High schools and colleges
RP
30.
Holding tank disposal stations
RP
31.
Hospitals (major complexes)
RP
32.
Irrigation systems
RP
33.
Laboratories using toxic materials
RP
34.
Manufacturing, processing, and fabricating plants using toxic
materials
RP
35.
Manufacturing, processing, and fabricating plants using nontoxic
materials
RP
36.
Medical and dental buildings
RP
37.
Mobile home parks
DC
38.
Motion picture studios
RP
39.
Oil and gas production facilities
RP
40.
Paper and paper production plants
RP
41.
Plating plants
RP
42.
Premises where recycled water is used (not interconnected)
RP
43.
Radioactive materials processing facilities
RP
44.
Restricted, classified, or other closed facilities
I RP
45.
Rubber plants
I RP
(Supp. No. 30)
Created: 2025-01-29 11:22:14 [EST]
Page 20 of 54
46.
Sand and gravel plants
RP
47.
Sewage and storm drainage facilities
RP
48.
Any premises where there is a repeated history of cross -connections
RP
being established or reestablished
49.
Unapproved water systems or private piping systems constructed
AG
without the approval of the agency or the city's planning and
building agency
50.
Premises where entry is restricted so that inspections for cross
RP
connections cannot be made with sufficient frequency or at
sufficiently short notice to assure that they do not exist
(j) Discontinuance of water service.
(1) Service of water to any premises may be discontinued by the agency, after notice, if a device is not
installed, tested, and maintained as required by this section, or if any defect is found in an installed
device, or it is found that a device has been removed or bypassed, or if unprotected cross -connections
exist on the premises, or if the agency determines a hazard or potential hazard exists. Service will not
be restored until such conditions or defects are corrected.
(2) When the agency encounters water uses that represent a clear and immediate hazard to the potable
water supply, the agency shall institute the procedure for discontinuing the city water service.
(3) Conditions or water uses that create a basis for refusal to provide or termination of water service shall
include, but are not limited to, any of the following items:
(A) Refusal to install a required device.
(B) Refusal to test a device.
(C) Refusal to repair a faulty device.
(D) Refusal to replace a faulty device.
(E) Direct or indirect connection between the public water system and a sewer line.
(F) Unprotected direct or indirect connection between the public water system and a system or
equipment containing contaminants.
(G) Unprotected direct or indirect connection between the public water system and an auxiliary
water system.
(H) A situation which presents an immediate health hazard to the public water system.
(4) Water service termination procedures shall include the following items:
(A) For conditions (3)(A), (3)(B), (3)(C) or (3)(D) of subsection (j) above, the agency will terminate
service to a customer's premises after written notice has been sent, specifying the corrective
action needed and the time period in which it must be done. If no action is taken within the
allowed time period, water service may be terminated.
(B) For conditions (3)(E), (3)(F), (3)(G) or (3)(H) of subsection (j) above, the agency will take the
following steps:
(Supp. No. 30)
(i) Make a reasonable effort to advise customer of intent to terminate water service.
(ii) Terminate water supply and lock service valve. The water service will remain inactive until
correction of violations has been approved by the agency.
Created: 2025-01-29 11:22:14 [EST]
Page 21 of 54
(k) Information requests. Upon request, the agency will provide interested parties with copies of section 39-29,
rules and regulations for the testing and maintenance of devices, and such other advice, information,
illustrative sketches, drawings and data as may be necessary to familiarize the customers, engineers,
architects and others with agency requirements.
(Ord. No. NS-2921, 5, 8-1-17)
Sec. 39-30. Certification of water supply.
Before the issuance of any permit or variance or the signing of any tract map, parcel map, lot split, or
improvement plans, a certification must be obtained from the agency stating that the water system supplying the
property meets the requirements for the last rate classification of the city by the American Insurance Association
in supply, distribution facilities and fire hydrants, or that the property is or will be served by the city.
(Ord. No. NS-2921, 5, 8-1-17)
Sec. 39-31. Greywater systems.
No person shall construct or maintain a greywater system, as defined by the Water Code of the State of
California. In order to avoid the potential health hazard presented by a greywater system, the public works agency
may discontinue water service to any premises on which a greywater system has been installed until such system is
removed.
(Ord. No. NS-2921, 5, 8-1-17)
Sec. 39-32. Recycled water —Source of recycled water.
(a) The city has agreed to buy recycled water from the Orange County Water District (OCWD) and to resell such
recycled water, as contractor for OCWD, to water users located within the jurisdictional and service
boundaries of the city.
(b) Any city obligation to deliver recycled water is conditioned upon OCWD's completing and making operational
the recycled water treatment and distribution system known as the Green Acres Project, including the
distribution pipeline system necessary to provide recycled water to users; upon OCWD's making recycled
water available for sale to users; and upon issuance of all necessary permits, certificates, and approvals by all
federal, state and local regulatory agencies having jurisdiction over the construction and operation of water
recycling facilities and over the production, distribution, sale and use of recycled water. Any obligation is
further conditioned upon OCWD being able to acquire acceptable right-of-way access from the Green Acres
Project facilities to the users' property for distribution pipeline purposes, and upon approval of all federal,
state, and local agencies having regulatory jurisdiction or grant -funding responsibilities with regard to the
Green Acres Project facilities.
(c) The city shall have no obligation to supply recycled water beyond that usable by the user on the property set
forth in any recycled water user agreement. Recycled water furnished by the city shall be provided solely for
the user's use, and the user shall not resell any such recycled water.
(Ord. No. NS-2921, 5, 8-1-17)
(Supp. No. 30)
Created: 2025-01-29 11:22:14 [EST]
Page 22 of 54
Sec. 39-33. Same —Pressure and quality of water purchased by user.
Subject to compliance by OCWD, all recycled water delivered to users from Green Acres Project facilities shall
conform to the current and future requirements established by the California Regional Water Quality Control
Board -Santa Ana Region, state and local health departments, and federal, state and county agencies having
jurisdiction to establish minimum standards for the quality of recycled water. Recycled water shall be delivered on
a continuous basis at the minimum and maximum pressures set forth in the user's recycled water user agreement.
(Ord. No. NS-2921, 5, 8-1-17)
Sec. 39-34. Same —Ownership of valves and meters.
(a) The city shall own, operate, and maintain the control valves located on each side of the meter and the
metering device installed on the service line to the user's property. At locations where recycled water is used
exclusively, the city may convert existing service connections (including control valves and meters) from
potable to recycled water system connections. The user will own and maintain all facilities on the user's side
of the customer control valve. The user shall be held responsible and charged for all water passing through
meters at its property.
(b) The city reserves the right to determine the size of the recycled water pipeline, the type of pipe, the service
connection required, and any and all other appurtenances related to recycled water usage which are located
on the property location to which recycled water will be delivered.
(Ord. No. NS-2921, 5, 8-1-17)
Sec. 39-35. Same —Purchase of water by user.
(a) The city will supply recycled water to the user, and the user shall purchase recycled water for the location(s)
and purposes and in the estimated amounts set forth in its recycled water user agreement.
(b) The user shall commence taking deliveries of recycled water after receiving written notice of availability from
the city. To the extent that the user's then -current use of its property necessitates the use of recycled water,
the user will continue to purchase recycled water from the city. In the event that the current use of the
property is discontinued or is modified, recycled water service may be terminated by mutual agreement in
writing by the city and the user.
(c) The city reserves the right to control and schedule the use, distribution, and delivery of recycled water if, in
its reasonable discretion, control and scheduling are necessary to maintain the recycled water distribution
system in acceptable working condition. Scheduling may include, but is not limited to, varying rates of
pressure and programming deliveries to the user and/or to portions of the user's property.
(d) If at any time during the construction or operation of the Green Acres Project facilities, real or potential
hazards, or evidence of a hazard, are found to exist, the city reserves the right and has the authority to
terminate recycled water service to the user's property in the interest of protecting the public health. Service
shall be reinstated upon abatement of the hazard. If service is terminated pursuant to this section, the city
may supply the user with water from its potable water sources or an alternative recycled water system at the
then -current recycled water rate for up to thirty (30) days; after thirty (30) days and until such time as the
delivery of recycled water is reinstated, the user shall pay the potable water rate if potable water is supplied
or the recycled water rate if an alternative source of recycled water is used.
(e) In the event the lack of delivery of recycled water is the result of an operational fault of the city, the rate for
the water delivered through the system will be equal to the then -current rate for recycled water for a period
Created: 2025-01-29 11:22:14 [EST]
(Supp. No. 30)
Page 23 of 54
of up to thirty (30) days; thereafter, the user shall pay the regular potable rate. If the inability to deliver is
beyond the control of the city, the city shall charge and the user shall pay the regular potable rate.
(f) In the event that OCWD ceases the production and distribution of recycled water or in the event that the
treatment criteria imposed by any regulatory authority exceed or differ significantly from those existing as of
the date of the execution of the recycled water user agreement and application for water service, the city
shall supply potable water at the then -established potable water price. The city shall incur no liability to the
user by reason of the temporary cessation of delivery of recycled water or by reason of the termination of
such delivery.
(Ord. No. NS-2921, 5, 8-1-17)
Sec. 39-36. Same —Price of recycled water.
The price to be paid by the user for all recycled water delivered by the city shall be established by resolution
of the city council, subject to the provision of the user's recycled water user agreement.
(Ord. No. NS-2921, 5, 8-1-17)
Sec. 39-37. Same —Payment.
Recycled water accounts shall be subject to section 39-20.
(Ord. No. NS-2921, 5, 8-1-17)
Sec. 39-38. Same —Limitation on use.
Recycled water delivered from OCWD's Green Acres Project facilities has restricted uses. The user shall use
recycled water only upon the property of the user and only for those uses and purposes provided for in the
recycled water user agreement and which are legally permissible under the laws of the state, as well as the rules
and regulations adopted by the city, by OCWD and by all regulatory agencies having jurisdiction, including but not
limited to the California Regional Water Quality Control Board -Santa Ana Region, and by state and local health
departments.
(Ord. No. NS-2921, 5, 8-1-17)
Sec. 39-39. Same —Rules and regulations.
The user shall comply with all rules and regulations, including the "Green Acres Project, Project Rules and
Regulations for the Use of Recycled Water," promulgated now and in the future by OCWD, the city, the State of
California or the federal government relating to the sale, distribution, transportation, and use of recycled water.
(Ord. No. NS-2921, 5, 8-1-17)
Sec. 39-40. Same —Responsibility.
(a) The city's responsibility for the recycled water delivered to the user ends at the user's side of the meter or, in
the case of an unmetered or other special installation, where the city's facilities terminate. Operation,
management, maintenance, and monitoring with respect to the storage, distribution, and other facilities
under the control of the user shall be the responsibility of the user.
(Supp. No. 30)
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Page 24 of 54
(b) The user shall allow the city and/or OCWD's representatives to enter the user's premises for monitoring,
inspecting, sampling, analysis, and observation of the user's recycled water facilities at all reasonable times.
The user, its personnel, representatives, and agents shall cooperate with the city and/or OCWD in such
activities and assist in the performance of operational tests as required. If a determination is made that the
user's facilities are not in compliance with city and/or OCWD requirements, the user shall promptly initiate
and diligently pursue to completion action that will correct the conditions causing the noncompliance. If the
user shall fail to comply with its obligations specified herein, the city may, at the user's expense, make such
repairs, improvements, changes, or undertake such other activities as are necessary to comply with the
user's obligations. Such expense shall be payable to the city by the user upon demand, or the city may
discontinue recycled water service until such time as the user makes appropriate repairs and the city
inspects the user's system to assure conformance with applicable rules and regulations.
(Ord. No. NS-2921, 5, 8-1-17)
Sec. 39-41. Same —Applicability of chapter.
Recycled water accounts and service shall be subject to and shall comply with all the provisions of this
chapter, except as specified in sections 39-32 through 39-40. In the event of conflict between sections 39-32
through 39-40 and the other portions of this chapter, the provisions of sections 39-32 through 39-40 shall control.
(Ord. No. NS-2921, 5, 8-1-17)
Sec. 39-42. Same —Agreement to be signed.
Before any recycled water service is provided, the user shall sign a recycled water user agreement with the
director of public works, who is hereby designated as the agent of the city to enter into such agreements, in
addition to filing or obtaining any applications or permits required by this chapter.
(Ord. No. NS-2921, 5, 8-1-17)
Secs. 39-43-39-49. Reserved.
ARTICLE /it. SEWERS3
Sec. 39-50. Definitions.
As used in this article:
Agency means Public Works Agency, City of Santa Ana.
Best management practices (BMPs) means schedules of activities, a prohibition of practices, maintenance
procedures, and other management practices to prevent or reduce the introduction of FOG to the sewer facilities.
'Ord. No. NS-2921, 6, adopted August 1, 2017, repealed art. III, §§ 39-50-39-58, in its entirety; and § 7 enacted a
new art. III, to read as set out herein. Former art. III pertained to similar subject matter, and was derived
from Code 1952, §§ 7500-7502; Ord. No. NS-1497, §§ 1, 2, adopted August 6, 1979; Ord. No. NS-2065, § 1,
adopted June 18, 1990; Ord. No. NS-2479, § 2, adopted September 17, 2001; Ord. No. NS-2670, § 2, adopted
November 15, 2004 and Ord. No. NS-2887, §§ 5-7, adopted December 15, 2015.
(Supp. No. 30)
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Change in operations means any change in the ownership, food types, or operational procedures that have
the potential to increase the amount of FOG generated and/or discharged by FSEs in an amount that alone or
collectively causes or creates a potential for SSOs to occur.
Director of public works means the chief administrative officer of the Department of Public Works, City of
Santa Ana.
Discharger means any person who discharges or causes a discharge of wastewater directly or indirectly to a
public sewer. Discharger shall mean the same as user or customer.
Enforcing attorney means the city attorney or district attorney acting as counsel to the city and his/her
designee.
Fats, oils, and grease (FOG) means any substance such as a vegetable or animal product that is used in, or is a
byproduct of, the cooking or food preparation process, and that turns or may turn viscous or solidifies with a
change in temperature or other conditions.
FOG control program means the FOG control program required by and developed pursuant to statewide
general waste discharge requirements for sanitary sewer systems (State Water Resources Control Board Order No.
2006-0003-DWQ).
FOG control program manager means the agency's water resources manager and persons designated by and
under his/her instruction and supervision, who are assigned to administer the FOG control program. A consultant
retained under contract by the city may be designated as the FOG control program manager.
Food grinder means any device installed in the plumbing or sewage system for the purpose of grinding,
chopping, macerating, or pressing food waste or food preparation byproducts for the purpose of disposing some or
all food waste into the sewer system.
Food service establishment (FSE) means food facilities defined in the California Retail Food Code, and any
commercial entity, operating in a permanently constructed structure such as a room, building, or place, or portion
thereof, maintained, used, or operated for the purpose of storing, preparing, serving, or manufacturing, packaging,
or otherwise handling food for sale to other entities, or for consumption by the public, its members, or employees,
and which has any process or device that uses or produces FOG, or grease vapors, steam, fumes, smoke or odors
that are required to be removed by a type I or type II hood, as defined in the California Retail Food Code.
Grease control device means any grease interceptor, grease trap, or other mechanism, device, or process,
which attaches to, or is applied to, wastewater plumbing fixtures and lines, the purpose of which is to trap or
collect or treat FOG prior to it being discharged into the sewer system. A grease control device may also include
any other method proven to reduce FOG subject to the approval of the director of public works.
Grease interceptor means a multi -compartment device that is constructed in different sizes and is generally
required to be located outdoors and underground between a FSE and the connection to the sewer system. These
devices must be cleaned, maintained, and have the FOG regularly removed and disposed of in a proper manner to
be effective. Also referred to as gravity grease interceptor or GGI.
Grease removal device means a type of hydro -mechanical grease interceptor that automatically and
mechanically removes non -petroleum fats, oils, and grease from the interceptor, the control of which is either
automatic or manually initiated. Also referred to as GIRD.
Grease trap means a grease control device that is used to serve individual fixtures. These have a limited
effect and should only be used in those cases where the use of a grease interceptor or other grease control device
is determined to be impossible or impracticable. Also referred to as hydro -mechanical grease interceptor or HGI.
Hot spots means areas in sewer lines that have experienced sanitary sewer overflows that must be cleaned
or maintained frequently to avoid blockages of sewer system, or require maintenance that otherwise wou Id be
unnecessary.
(Supp. No. 30)
Created: 2025-01-29 11:22:14 [EST]
Page 26 of 54
Inflow means water entering a sewer system through a direct stormwater runoff connection to the sanitary
sewer, which may cause an almost immediate increase in wastewater flows.
Infiltration means water entering a sewer system, including sewer service connections, from the ground
through such means as defective pipes, pipe joints, connections, or manhole walls.
Interference means any discharge which, alone or in conjunction with discharges from other sources, inhibits
or disrupts the city's sewer system or is a cause of violation of federal or state environmental laws.
New construction means any structure planned or under construction for which sewer connection permits
have not been issued.
Lower sewer lateral means that portion of the sewer lateral that extends from the sewer main to the private
property line.
Person means any individual, partnership, firm, association, corporation or public agency, including the state
and the United States of America.
Private sanitary sewer overflow means any surface spill, loss, or discharge of untreated or partially treated
wastewater resulting from blockages or other problems within a privately owned sewer lateral.
Remodeling means a physical or operational change causing generation of FOG that exceeds the current amount of
FOG discharged to the sewer system by the FSE in an amount that alone or collectively causes or creates a
potential for FOG discharge to the sewer system; or requires either a discretionary land use approval, building
permit, or plumbing permit, and involves any one (1) or combination of the following:
(1) Under slab plumbing in the food processing area;
(2) An increase in the net public seating area;
(3) An increase in the size of the kitchen area; or
(4) Any change in the size or type of food preparation equipment.
Rules and regulations means non -punitive rules and regulations as established by the director of public
works to implement this section and the FOG control program.
Upper sewer lateral means that portion of the sewer lateral that extends from the private property line to
the structure to which it connects.
Sanitary sewer overflow (SSO) means a surface sewer spill, loss, or discharge of wastewater from a sanitary
sewer system.
Sewer district means sewer assessment districts formed for the purpose of financing and constructing public
sewer systems owned and operated by the city.
Sewer facilities means any and all facilities used for collecting, conveying, pumping, and disposing of
wastewater. Sewer facilities shall mean the same as sewer system.
Sewer lateral means that entire connecting sewer line running from the sewer main to the private property
line and extending to the structure to which it connects.
Sewer main means the main line sewer, used as a trunk line or major channel of passage for transporting
sewage and waste, constructed in a street, highway, alley, place, or right -or -way dedicated to public use. It shall
not include sewer laterals or any portion of them.
Waste means sewage and any and all other waste substances, liquid, solid, gaseous or radioactive,
associated with human habitation or of human and animal nature, including such wastes placed within containers
of whatever nature prior to and for the purpose of disposal.
(Supp. No. 30)
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Page 27 of 54
Wastewater means the liquid and water -carried wastes of the community and all constituents thereof,
whether treated or untreated, discharged into or permitted to enter a public sewer.
(Ord. No. NS-2921, 7, 8-1-17)
Sec. 39-50.1. Ownership.
(a) The city shall in no way whatsoever be responsible for any damage to persons or property because of any
leakage, breakage, or seepage from, or accident or damage to, any sewer pipe or its appurtenances located
on any private premises; nor shall the city be responsible for or on account of any damage, injury, or loss
caused directly or indirectly by the existence on private premises of any sewer pipe or its appurtenances.
(b) A sewer lateral from its connection to a building on the property to its point of connection with the sewer
main, inclusive of both the upper and lower sewer lateral, shall remain the responsibility of the property
owner or user with regard to maintenance, repair and upkeep. All sewer laterals shall be maintained by the
owner of the property or user served by such lateral in a safe and sanitary condition so that there is no
seepage of waste at any point up to and including the junction of the sewer lateral and the sewer main and
so that passage of waste through the lateral to the sewer main is free from stoppage and obstruction. All
devices and safeguards that are required by this chapter for the operation thereof shall be maintained in
good working order.
(Ord. No. NS-2921, 7, 8-1-17)
Sec. 39-50.2. Repair by city forces.
(a) Repair and maintenance of all sewer mains dedicated to the city shall be the responsibility of the city's sewer
enterprise.
(b) Except as provided herein, repair and maintenance of all privately owned sewer mains and all lateral lines,
equipment, and appurtenances connected to the city sewer mains shall be the responsibility of the
owner/user, and shall meet the requirements contained in this article.
(c) The city's sewer enterprise may perform the repair and maintenance of all lower sewer lateral lines within
the public right-of-way, at the discretion of the director of public works and so long as funds are available in
the sewer enterprise to perform such repair and maintenance in accordance with Resolution NS-2479.
(Ord. No. NS-2921, 7, 8-1-17)
Sec. 39-51. Mandatory connections.
(a) All buildings or other structures which contain any plumbing fixtures and which are located within any sewer
district or district serviced by a public sewer must be connected to a public sewer.
(b) Whenever any property shall be included in a sewer district or area served by a public sewer, every building
or other structure located on such property and containing any plumbing fixtures shall, within ninety (90)
days after completion of the public sewer in such district or area, have all such fixtures connected to the such
public sewer, and all cesspools or septic tanks on such property shall be disconnected and completely filled
with good, sound earth at the time the sewer connection is made; provided, however, if the property has
been, previous to its inclusion in a sewer district, connected to a public sewer and if such connection is
approved by the director of public works, such connection shall be considered as complying with the
provisions of this section.
(Ord. No. NS-2921, 7, 8-1-17)
(Supp. No. 30)
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Page 28 of 54
Sec. 39-52. Connection outside of a sewer district; permit required.
Any lot or any building or structure on any lot located within the city, but outside of an existing sewer district
or area served by a public sewer, may be connected with a public sewer, but no person shall make any such
connection unless and until he shall have been granted a sewer permit for such connection and unless and until
such person or the owner of such lot or parcel or his duly authorized agent, shall have paid to the agency an
amount equal to that which would have been assessed to such lot or parcel had it been in the district assessed for
the existing sewer to which the connection is to be made. The amount may be reduced at the discretion of the
director of public works to allow for extra length of house sewer or connecting sewer if necessary.
(Ord. No. NS-2921, 7, 8-1-17)
Sec. 39-53. Connection permit required; determination of fee.
(a) Except as provided in subsection (b), no person shall make any sewer connection unless a permit shall have
been applied for and issued by the director of public works. No permit for such connection shall be issued by
the director of public works as provided in this section unless the application is accompanied by the payment
of a fee to the agency in an amount which the director of public works shall determine to be the applicant's
proportionate share of the cost of construction of such public sewer, as prescribed in subsection (c).
(b) Whenever a main sewer line is replaced by a new line, the laterals connected to the former line shall be
connected to the new line and the entire lower lateral shall be reconstructed or rehabilitated as part of the
installation thereof. In such event, no permit shall be required from the owner or occupant of any existing
premises thus reconnected.
(c) The sewer connection fee for the applicant's proportionate share of the cost of public sewer construction
shall be computed on the following basis:
(1) The fee shall be an amount equal to the assessment per fixture unit, multiplied by the net increase in
fixture units on the parcel or parcels for which sewer connection application is made over the total
fixture units previously serviced by any sewer line to which such parcel or parcels were connected. The
number of fixture units assigned to each plumbing fixture shall be as provided in the California
Plumbing Code.
(2) In all cases of sewer connection application for the servicing of a commercial laundry or restaurant, a
fee in the amount of the standard cost per fixture unit multiplied by thirty (30) fixture units per clothes
washing or dishwashing machine shall be assessed in addition to other fee assessments pursuant to
subsection (c)(1).
(3) The city council shall, from time to time, establish by resolution the current assessment per fixture unit
and the sewer connection application fees resulting therefrom in accordance with this section.
(4) All fees collected shall be deposited into the sewer connection fee fund pursuant to article VII of
chapter 13.
(Ord. No. NS-2921, 7, 8-1-17)
Sec. 39-54. Development conditioned upon sewer line construction.
The director of public works shall review building permit applications for the purpose of determining
whether the proposed development would result in an overload of existing sewer line capacity. No building permit
which would result in such overload shall be approved unless a sewer line of sufficient capacity be first constructed
or unless the city and the applicant enter into an agreement for its subsequent construction. In determining the
(Supp. No. 30)
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Page 29 of 54
necessary sewer line capacity, the director of public works shall take into account the anticipated future
development of all parcels that use or will use the sewer line to be constructed. The city may enter into an
agreement with any person constructing a sewer line pursuant to this section by which such person, or his
successor -in -interest, shall be reimbursed for costs of construction of a sewer line, to the extent they exceed such
person's own sewer connection fees due under section 39-53, solely from revenues in the sewer connection fee
fund established by article VII of chapter 13. Any such agreement may provide that any fee that would otherwise
be due pursuant to section 39-53 from the contracting party shall be a credit on the contracting party's right to
receive reimbursement, in which case no payment of the fee to the city shall be required from the contracting
party.
(Ord. No. NS-2921, 7, 8-1-17)
Sec. 39-55. General regulations.
(a) Maintenance of discharger's facilities. Dischargers shall prevent the discharge of FOG and prohibited wastes
pursuant to section 39-58 and keep their sewer laterals, cleanouts, and other apparatus (except facilities
owned by the city) in good repair and free from leakage and blockages at their own expense. Customers shall
be liable for all damages which may result from the customer's failure to maintain such facilities in good
repair and free from leakage and blockages.
(b) Vacated premises. Sewerage rates will be charged for vacated premises until the city is notified of the
discontinuance of the use of water and is requested to turn off the water.
(c) Admittance to premises. Any authorized employee of the city shall be admitted at all reasonable hours to all
appropriate parts of the premises supplied with sewerage service to see that the provisions of this article,
resolutions adopted pursuant hereto, and administrative regulations published in accordance herewith are
carried out.
(d) Responsible owner or applicant. In all cases where sewerage service is being provided to several tenants from
one (1) connection, the city contracts only with the person designated on the application. Failure by such
person to comply with the provisions of this article, or with resolutions or regulations enacted or adopted
pursuant hereto, shall be sufficient cause to disconnect all service until such ordinances, resolutions, or
regulations are complied with.
(e) Damage to discharger's property. The city will not be responsible for damages to buildings or their contents
from any blockage in any portion of a sewer lateral.
(f) Unused sewer lateral. Any sewer lateral connection which has been installed for a period of ten (10) years or
more and has not been activated for ten (10) years shall be considered inactive and obsolete. Any person
desiring sewerage service for such premises or any portion thereof formerly served by the inactive sewer
lateral shall make application for a new sewer lateral connection and pay the current charge therefore.
(g) Facilities owned by city. The city's ownership of sewer facilities ends at the point of connection between the
sewer main and the sewer lateral, or, in other special installations, where the city's facilities terminate.
(Ord. No. NS-2921, 7, 8-1-17)
Sec. 39-55.1. Sewerage service charge —Purpose.
In order to reimburse the city, in part, for its service in transporting sewerage from a water utility customer
or other person using the city -owned sewer system and facilities to Orange County's publicly owned treatment
works and related infrastructure, and to operate, maintain, repair, and replace the city -owned sewer system and
facilities, it is appropriate for the city to charge a sewerage service fee. This charge does not duplicate any existing
(Supp. No. 30)
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Page 30 of 54
fee, charge, levy, or other toll currently collected by any public agency, and is intended to be, and shall be
interpreted as, distinct and separate from any current or future (a) sewer standby or availability charge or
assessment; (b) special benefit assessment or special tax imposed pursuant to state or local law; (c) sewer
connection charge or sewer capacity charge paid in connection with or as a condition of approving an application
for sewer service; or (d) mitigation fee imposed on new development pursuant to state law (California
Government Code section 66000 et seq.) or local law. Where appropriate, words and phrases used in sections 39-
55.1-39.55.5 shall have the same meaning as given them under article II.
(Ord. No. NS-2921, 7, 8-1-17)
Sec. 39-55.2. Same —Establishment.
(a) Except as provided in section 39-55.3, upon each water utility customer of the city there shall be imposed, in
addition to the commodity charge for usage of city water, a sewerage service charge. All sewerage service
charges imposed pursuant to this subsection, together with all charges imposed pursuant to subsections (b)
and (c), shall be due and payable at the same time and in the same manner and subject to the same
penalties for unsatisfied fees, charges, and penalties as provided in section 39-20 for payment of municipal
utility services account/billing statements for water utility services pursuant to article II, but shall be listed as
separate line items on the municipal utility services account/billing statement. The sewerage service fee shall
be charged based upon the volume of usage of the city's sewer system by the water utility customer, as
measured by metered water service.
(b) Except as provided in section 39-55.3, a sewerage service charge shall be imposed upon any person who
receives potable water service from a municipal water provider other than the city or from a private water
provider, and who discharges into the city -owned sewer system and facilities. The sewerage service charge
shall be made upon the volume of usage of the city's sewer system by the person, as measured by metered
water service or other means approved by the director of public works or designee.
(c) Sewer system capital recovery charge. Customers receiving sewer service will be charged a sewer system
capital recovery fee as established by resolution.
(d) Lower sewer lateral replacement charge. Customers receiving sewer service will be charged a sewer lateral
repair fee as established by resolution.
(e) Fats, oils, and grease control program. Food service establishments and food facilities receiving sewer service
will be charged a fats, oils, and grease control program charge as established by resolution.
(Ord. No. NS-2921, 7, 8-1-17)
Sec. 39-55.3. Same —Exceptions.
The following types of connections shall not be liable for payment of the sewerage service charge:
(a) Fire protection service connections when separately metered;
(b) Irrigation service connections when separately metered;
(c) Any individual, partnership, association, corporation, or agency of government that is not connected to
the city's sewerage system; provided, however, that it shall be the obligation of the individual,
partnership, association, corporation or agency of government to present evidence of this fact to the
city; or
(d) Any water utility customer who has not received city -supplied water during a billing period.
(Ord. No. NS-2921, 7, 8-1-17)
(Supp. No. 30)
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Sec. 39-55.4. Same —Setting charge.
The city council shall, from time to time, set a sewerage service charge in accordance with applicable law. All
monies collected from the sewerage service charge, including penalties and interest for late payment, shall be
deposited into the sewerage enterprise fund established pursuant to chapter 13.
(Ord. No. NS-2921, 7, 8-1-17)
Sec. 39-55.5. Same —Delinquencies.
(a) Sewerage service charges and other sewerage service related charges established under section 39-55.2 and
any penalties accrued for failure to make timely payment therefore shall be a civil debt owing to the city.
(b) In the event that the owner and occupant of the premises or property receiving sewerage service are the
same, then said civil debt against such customer shall constitute a lien against said property upon
recordation following appropriate action by the city council following substantial compliance with all
provisions of California Government Code section 54354 et seq., as it may be amended from time to time,
including notice and an opportunity to be heard; except as may be provided therein. As a separate and
distinct remedy, the city attorney is authorized to bring suit pursuant to California Government Code section
54356.
(c) Establishment of a lien against the property shall remove said sewerage charge(s) from the city's regular
consolidated municipal utility services account/billing statement and toll the accrual of additional penalties
therefore under section 39-20.
(d) The city shall not disconnect water utility service for failure to pay the sewer service charge, unless such
failure is accompanied by a customer's failure to pay the water utility service, in which case disconnection of
water utility service shall be governed by article II.
(Ord. No. NS-2921, 7, 8-1-17)
Sec. 39-56. Fats, oils, and grease control —Purpose and policy.
(a) The purpose of this section is to allow the maximum beneficial public use of the city's sewer services and
facilities while preventing blockages of the sewer lines resulting from discharges of fats, oils, and grease
(FOG) to the sewer facilities and to specify appropriate FOG discharge requirements for FSEs.
(b) The purpose of this section is to comply with federal, state, and local policies regarding sanitary sewer
overflows and to allow the city to meet applicable standards and provisions for the regulations of
wastewater or waste containing FOG discharges to the sewer facilities.
(Ord. No. NS-2921, 7, 8-1-17)
Sec. 39-56.1. Same —Rule and regulations and interpretations.
(a) The director of public works is hereby authorized and directed to promulgate rules and regulations
consistent with the provisions of this section as may be necessary or desirable to aid in administration of this
section and the FOG control program. Any such rule or regulation may be added, modified, or deleted as
necessitated by changes in law, increased demands of regulatory agencies, or technological improvements or
advances. The rules and regulations shall be filed in the office of the director of public works and maintained
in an orderly manner readily accessible to the public. Further, the city will provide a copy of the rules and
regulations to all FSEs at the time of initial inspection for compliance with this section. The burden to secure
Created: 2025-01-29 11:22:14 [EST]
(Supp. No. 30)
Page 32 of 54
and comply with the rules and regulations shall be upon the FSE and in accordance with the goals and
purposes of the FOG control program.
(b) The city manager, the director of public works, and persons designated and under the instruction and
supervision of any of them, may investigate compliance of this chapter.
(Ord. No. NS-2921, 7, 8-1-17)
Sec. 39-56.2. Same —Prohibitions.
(a) Prohibitions. The following prohibitions shall apply to all FSEs:
(1) The discharge into the sewer system of FOG that may accumulate and/or cause or contribute to
blockages in the sewer system or at the sewer system lateral, except as provided herein.
(2) The installation of food grinders in the plumbing system of new constructions of FSEs. All existing food
grinders shall be removed from FSEs within one hundred eighty (180) days of the effective date of this
section.
(3) The introduction of any additives into a FSE's wastewater system for the purpose of emulsifying FOG,
unless a specific written authorization from the FOG control program manager is obtained.
(4) The disposal of cooking oil into drainage pipes.
(S) The discharge of wastewater from dishwashers into any grease trap or grease interceptor.
(6) The discharge of wastewater with temperatures in excess of 140°F to any grease control device,
including grease traps and grease interceptors.
(7) The use of biological additives for grease remediation or as a supplement to interceptor maintenance,
without prior authorization from the FOG control program manager.
(8) The discharge of waste from toilets, urinals, washbasins, and other fixtures containing fecal materials
to sewer lines intended for grease interceptor service.
(9) The discharge of any waste, including FOG and solid materials removed from the grease control device,
to the sewer system.
(b) Dishwashers and food waste disposal units shall not be connected to or discharged into any grease trap.
(Ord. No. NS-2921, 7, 8-1-17)
Sec. 39-56.3. Same —Best management practices required.
All FSEs shall implement best management practices (BMPs) in their operation to minimize the discharge of
FOG to the sewer system. The requirements and guidelines for BMPs are specified in the rules and regulations.
(Ord. No. NS-2921, 7, 8-1-17)
Sec. 39-56.4. Same —FOG pretreatment.
(a) FOG pretreatment required. Waste containing FOG shall be discharged into the sewer system only under the
conditions of this section. The following facilities shall discharge all waste from sinks, dishwashers, drains,
and any other fixtures through which grease may be discharged, into an adequately sized, properly
maintained and functioning grease interceptor before the discharge enters the sewer system, as well as
provide a grease interceptor effluent monitoring port.
(Supp. No. 30)
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Page 33 of 54
(b) Newly constructed FSEs.
(1) A newly constructed FSE(s) shall install grease interceptors prior to commencing the discharge of
wastewater to the sewer system.
(2) Existing FSEs undergoing remodeling or a change in operations shall be required to install a grease
interceptor prior to commencing the discharge of wastewater to the sewer system.
(c) Existing FSEs. Existing FSEs are not required to install a grease interceptor unless the FOG control program
manager makes a determination that the existing FSE currently or potentially adversely impacts the sewer
system by causing or contributing to:
(1) FOG hot spots;
(2) Interference;
(3) SSOs; or
(4) The FSE is not implementing or complying with BMPs as listed in the rules and regulations.
(5) The FSE(s) shall install grease interceptors within one hundred eighty (180) days after receipt of official
notice to install the interceptor unless the FSE obtains a conditional waiver as discussed below.
(d) Conditional waiver of interceptor requirement. The FOG control program manager may provide a written
waiver of the requirement to install a grease interceptor, listing the conditions upon which the waiver is
granted, upon a finding of one or more of the following conditions set forth in subsections (1), (2), and (3):
(1) The FSE can substantively demonstrate that it employs an alternative pretreatment technology that is
equivalent to or better than a grease interceptor in controlling its FOG discharge.
(2) There is no potential for FOG from the FSEs to cause or contribute to SSOs.
(3) The FSE discharges of FOG are negligible and do not cause a significant impact to the sewer system.
(4) The FSE may use or may be required to install grease traps in lieu of installation of a grease interceptor
when:
(A) Installation of an interceptor cannot physically be accomplished;
(B) There is not adequate slope for gravity flow between kitchen plumbing fixtures and the grease
interceptor and/or between the grease interceptor and the private collection lines or the public
sewer; and
(C) No alternative pretreatment can be installed. Sizing and installation of grease traps shall conform
to the current edition of the California Plumbing Code. Grease traps shall be maintained in
efficient operating conditions by periodic removal of their full content, including sewage, FOG,
floating materials, sludge, and solids. The maintenance frequency for all FSEs with grease traps is
specified in FOG Control Program Rules and Regulations.
(e) Revocation of waiver. The program manager may revoke a waiver upon a determination of one (1) or more
of the following:
(1) Quantity of FOG discharge, as measured or as indicated by the size of FSEs based on seating capacity,
number of meals served, menu, water usage, amount of on -site consumption of prepared food, and
other conditions, has changed since the granting of the waiver such that the FSE is contributing to FOG
discharges.
(2) Adequacy of implementation and compliance with BMPs.
(3) Change in sewer size, grade, and condition based on visual information.
(Supp. No. 30)
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(4) Changes in operations that significantly affect FOG discharge.
(5) Failure to comply with any of the conditions set forth in the waiver.
(6) Any other condition deemed reasonably related to the generation of FOG discharges by the FOG
control program manager.
(Ord. No. NS-2921, 7, 8-1-17)
Sec. 39-56.5. Same —Grease interceptor requirements.
(a) All interceptors shall be of an approved type and adequately sized in conformance with the current edition of
the California Plumbing Code and shall be installed, operated, and maintained as necessary to maintain
compliance with the objectives of this section.
(b) Fixtures, equipment, and drain lines located in the food preparation and cleanup areas of FSEs that are
sources of FOG discharges shall be connected to the grease interceptor.
(c) Grease interceptors shall be constructed in accordance with the design approved by the FOG control
program manager and in accordance with the current edition of the California Plumbing Code design
requirements and shall have a minimum of two (2) compartments with fittings designed for grease retention.
(d) The grease interceptor shall be installed at a location where it shall be at all times easily accessible for
inspection, cleaning, and removal of accumulated grease.
(e) Access manholes, with a minimum diameter of twenty-four (24) inches, shall be provided over each grease
interceptor chamber and sanitary tee. The access manholes shall extend at least to finished grade and be
designed and maintained to prevent water inflow or infiltration. The manholes shall also have readily
removable covers to facilitate inspection, grease removal, and wastewater sampling activities.
(Ord. No. NS-2921, 7, 8-1-17)
Sec. 39-56.6. Same —Grease interceptor maintenance requirements.
(a) Grease interceptors shall be maintained in efficient operating condition by periodic removal of the full
content of the interceptor. The maintenance frequency for all FSEs with a grease interceptor is specified in
the rules and regulations.
(b) No FOG that has accumulated in a grease interceptor shall be allowed to pass into any sewer lateral, sewer
system, storm drain, or public right-of-way during maintenance activities.
(c) FSEs with grease interceptors are required to maintain data and information necessary to establish the
maintenance grease interceptors. This documentation shall be provided to the program manager as
requested.
(Ord. No. NS-2921, 7, 8-1-17)
Sec. 39-56.7. Same —Multiple FSEs on same property.
Property owners with more than one (1) FSE located on the same property shall be responsible for the
installation and maintenance of a grease interceptor(s) and shall be responsible for compliance of the
interceptor(s) with FOG program requirements.
(Ord. No. NS-2921, 7, 8-1-17)
(Supp. No. 30)
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Sec. 39-56.8. Same —Monitoring for compliance.
In an effort to minimize the discharge of FOG to the sewer system, the FOG control program manager may
require the FSE to monitor and/or sample wastewater for compliance with the rules and regulations.
(Ord. No. NS-2921, 7, 8-1-17)
Sec. 39-56.9. Same —Record keeping requirements.
All FSEs shall be required to keep records in accordance with the rules and regulations established by the city
under its FOG control program for no less than two (2) years. Required records include, but are not limited to,
grease interceptor/trap maintenance and cleaning logs, employee -training logs, waste hauling manifest,
interceptor sampling data, and facility plumbing and mechanical plans. The FSE shall, upon reasonable request,
make the records available to the program manager or his designee.
(Ord. No. NS-2921, 7, 8-1-17)
Sec. 39-56.10. Same —Inspection and sampling conditions.
(a) The FOG control program manager or his designee may inspect or order the inspection of and sample the
wastewater discharges of any FSE to ascertain whether the FSE is complying with all requirements of this
section. The FSE shall allow the city access to the FSE premises, during normal business hours, for purposes
of inspecting the FSE's grease control devices or interceptor, or reviewing the manifests, receipts, and
invoices relating to the cleaning, maintenance, and inspection of the grease control devices or interceptor.
Where a FSE has security measures in force, the FSE shall make necessary arrangements so that
representatives of the city shall be permitted to enter without delay for the purpose of performing their
specific responsibilities/inspections.
(b) The FOG control program manager or his designee shall have the right to place or order the placement on
the FSE's property such devices as are necessary to conduct sampling or metering operations. The FSE shall,
without restriction, make available for inspection and copying by the program manager or his designee all
notices, monitoring reports, waste manifests, and records including, but not limited to, those related to
wastewater generation, and wastewater disposal. All such records shall be kept by the FSE for a minimum of
two (2) years.
(Ord. No. NS-2921, 7, 8-1-17)
Sec. 39-56.11. Same —Right of entry.
Persons or occupants of premises where wastewater is created or discharged shall allow the FOG control
program manager or his designee reasonable access to all parts of the wastewater generating and disposal
facilities for the purposes of inspection and sampling during all times the discharger's facility is open, operating, or
any other reasonable time. No person shall interfere with, delay, resist, or refuse entrance to city representatives
attempting to inspect any facility involved directly or indirectly with a discharge of wastewater to the city's sewer
system. If entry is refused, the FOG control manager or his designee shall have recourse to the remedies provided
by law to secure entry.
(Ord. No. NS-2921, 7, 8-1-17)
(Supp. No. 30)
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Sec. 39-56.12. Same —Emergency notification requirements.
(a) In the event a FSE is unable to comply with any section condition due to a breakdown of equipment,
accidents, or human error, or the FSE has reasonable opportunity to know that its discharge will exceed the
discharge provisions of the this section, the discharger shall immediately notify the program control
manager. If the material discharged to the sewer has the potential to cause or result in sewer blockages or
SSOs, the discharger shall immediately notify the local health department and the city.
(b) Confirmation of this notification shall be made in writing to the FOG control program manager no later than
five (5) working days from the date of the incident. The written notification shall state the date of the
incident, the reasons for the discharge or spill, what steps were taken to immediately correct the problem,
and what steps are being taken to prevent the problem from recurring.
(c) Such notification shall not relieve the FSE of any expense, loss, damage, or other liability which may be
incurred as a result of damage or loss to the city or any other damage or loss to person or property; nor shall
such notification relieve the FSE of any charges, fees or other liability which may be imposed by this section
or other applicable law.
(Ord. No. NS-2921, 7, 8-1-17)
Sec. 39-56.13. Same —Emergency suspension order.
The city may, by order of the director of public works, suspend sewer service when the director of public
works determines that such suspension is necessary in order to stop an actual or impending discharge which
presents or may present an imminent or substantial endangerment to the health and welfare of persons, or to the
environment; or may cause SSOs, sewer blockages, or interference to the city's sewer facilities; or may cause the
city to violate any state or federal law or regulation. Any discharger notified of and subject to an emergency
suspension order shall immediately cease and design the discharge of all wastewater containing FOG to the sewer
system.
(Ord. No. NS-2921, 7, 8-1-17)
Sec. 39-56.14. Same —Nuisance.
Any condition that the FOG control manager determines may result in the discharge of waste, which causes
or contributes to any sewer blockage, SSOs, obstruction, interference, damage, or any other impairment to the
city's sewer facilities or to the operation of those facilities, shall constitute a threat to the public health, safety, and
welfare, and is declared and deemed a public nuisance and may be summarily abated as such.
(Ord. No. NS-2921, 7, 8-1-17)
Sec. 39-56.15. Same —Violation of other laws.
Any person acting in violation of this section also may be acting in violation of the Federal Clean Water Act or
the California Porter -Cologne Water Quality Control Act and other laws and also may be subject to sanctions
including civil liability. Accordingly, the enforcing attorney is authorized to file a citizen suit pursuant to Federal
Clean Water Act Section 505(a), seeking penalties, damages, and orders compelling compliance, and other
appropriate relief. The enforcing attorney may notify the Environmental Protection Agency, the California Regional
Water Quality Control Board, or any other appropriate state or local agency, of any alleged violation of this section.
(Ord. No. NS-2921, 7, 8-1-17)
(Supp. No. 30)
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Sec. 39-56.16. Same —Other civil remedies.
(a) The enforcing attorney may file an action for civil damages in a court of competent jurisdiction seeking
recovery of:
(1) All costs incurred in enforcement of the section, including but not limited to costs relating to
investigation, sampling, monitoring, inspection, administrative expenses, all other expenses as
authorized by law, and consequential damages;
(2) All costs incurred in mitigating harm to the environment or reducing the threat to human health; and
(3) Damages for irreparable harm to the environment.
(b) The remedies available to the city pursuant to the provisions of this article shall not limit the city's right to
seek any other remedy that may be available by law.
(Ord. No. NS-2921, 7, 8-1-17)
Sec. 39-57. Infiltration and inflow into sewer system.
All city -owned sewer lines and private on -site sewer lines and laterals should be constructed and maintained
to prevent water infiltration into the sewer system. Private on -site sewer lines and public sewer lines shall be used
only to convey raw sewage. Rainfall runoff sources (including but not limited to roof drains, site drains, inlets,
uncovered wash area drains, etc.) are prohibited from connecting to any public or private sanitary sewer pipeline.
(Ord. No. NS-2921, 7, 8-1-17)
Sec. 39-58. Introduction of pollutants prohibited.
No person shall introduce or cause to be introduced any of the following into the city's sewer system:
(a) Pollutants that create a fire or explosion hazard in the sewer collection system or the publicly owned
treatment works (POTW), including but not limited to waste streams with a closed cup flashpoint of
less than 140' Fahrenheit or 60° Centigrade using the test methods specified in 40 CFR (Code of Federal
Regulations) section 261.21.
(b) Pollutants that will cause corrosive structural damage to the sewer collection pipes and structures, but
in no case discharges with pH lower than five (5.0), unless the sewer system is specifically designed to
accommodate such discharges.
(c) Solid or viscous substances in amounts which will cause obstruction to the flow in the sewer collection
system or the POTW, resulting in interference.
(d) Any pollutant, including oxygen demanding pollutants, exerting biological oxygen demand, released in
a discharge at a flow rate and/or pollutant concentration which will cause interference with the POTW.
(e) Heat in amounts, which will inhibit biological activity in the POTW resulting in interference, but in no
case heat in such quantities that the temperature at the POTW treatment plant exceeds 40° Centigrade
(104° Fahrenheit) unless the approval authority, upon request of the POTW, approves alternate
temperature limits.
(f) Petroleum oil, non -biodegradable cutting oil, or products of mineral oil in amounts that will cause
interference or pass through.
(Supp. No. 30)
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Page 38 of 54
(g) Pollutants which result in the presence of toxic gases, vapors, or fumes within the sewer collection
system or the POTW in a quantity that may cause acute worker health and safety problems.
(h) Any trucked or hauled pollutants.
(i) Large volume discharges in a short period of time (slug flows) that adversely affect the operational
capacity of the sewer.
(Ord. No. NS-2921, 7, 8-1-17)
Sec. 39-59. Private sewer overflows prohibited.
(a) No person shall cause or create a condition which causes a private sanitary sewer overflow. When a private
sanitary overflow is found to occur, it shall be the responsibility of the private property owner to:
(1) Immediately prevent the continued discharge of wastewater onto the public right-of-way;
(2) Capture and collect any overflowed or spilled wastewater and return it to the appropriate sewer
facilities;
(3) Clean and sanitize all affected areas, both within private property and public right-of-way, to the
satisfaction of the director of public works; and
(4) Comply with all other federal, state, and local health department requirements.
(b) Any private property owner who causes or creates a condition which causes a private sanitary sewer
overflow and or fails to satisfy the above mitigation responsibilities will be subject to administrative citations
under section 1-21. If city personnel are dispatched to perform any of the actions outlined in this section, for
any reason, the city reserves the right to charge the private property owner for staff time, equipment, and
material spent. Such charges may be billed directly to the private property owner or his/her designee or
added to the owner's sewerage service utility account if one (1) exists.
(c) The remedies available to the city pursuant to the provisions of this article shall not limit the city's right to
seek any other remedy that may be available by law.
(Ord. No. NS-2921, 7, 8-1-17)
ARTICLE IV. CONSTRUCTION AND ABANDONMENT OF WELLS
Sec. 39-60. Purpose.
It is the purpose of this article to control the construction and reconstruction of wells to the end that the
ground water of this city will not be impaired in quality and that water obtained from such wells will be suitable for
the purpose for which used and will not jeopardize the health, safety or welfare of the people of this city and to
provide for the destruction of abandoned wells or wells found to be public nuisances to the end that such wells will
not impair the quality of ground water or otherwise jeopardize the health, safety or welfare of the people of this
city.
(Ord. No. NS-1219, § 1, 9-16-74)
Sec. 39-61. Definitions.
As used in this article, the following words shall have the meaning provided in this section.
(Supp. No. 30)
Created: 2025-01-29 11:22:14 [EST]
Page 39 of 54
Abandoned and abandonment. The terms "abandoned" or "abandonment" shall apply to a well which has
not been used for a period of one (1) year, unless the owner declares in writing to the advisory agency his
intention to use the well again for supplying water or other associated purpose (such as an observation well or
injection well) and receives approval of such declaration from the advisory agency. All such declarations shall be
renewed annually and at such time be resubmitted to the advisory agency for approval. Test holes and exploratory
holes shall be considered abandoned twenty-four (24) hours after construction work has been completed, unless
otherwise approved by the enforcement officer.
Advisory agency. At all such times as an agreement is in effect between the City of Santa Ana and the County
of Orange providing for the enforcement of the provisions of this article by the County of Orange, the advisory
agency shall be as set forth in that agreement; otherwise, the advisory agency shall be the city council of the City
of Santa Ana.
Agricultural well. A water well used to supply water for irrigation or other agricultural purposes, including so-
called stock wells.
Cathodic protection well. Any artificial excavation in excess of fifty (50) feet constructed by any method for
the purpose of installing equipment or facilities for the protection, electrically, of metallic equipment in contact
with the ground, commonly referred to as a cathodic protection well or a deep anode.
Community watersupply well. A water well used to supply water for domestic purposes in systems subject to
Chapter 7 of Part I of Division 5 of the California Health and Safety Code.
Construct reconstruct (construction, reconstruction). To dig, drive, bore, drill or deepen a well, or to
reperforate, remove, replace, or extend a well casing.
Destruction. The proper filling and sealing of a well that is no longer useful so as to assure that the ground
water is protected and to eliminate a potential physical hazard.
Electrical grounding well. Any artificial excavation in excess of fifty (50) feet constructed by any method for
the purpose of establishing an electrical ground.
Enforcement officer. At all such times as an agreement is in effect between the City of Santa Ana and the
County of Orange providing for the enforcement of the provisions of this article by the County of Orange, the
enforcement officer shall be as set forth in that agreement; otherwise, the enforcement officer shall be the
director of public works of the City of Santa Ana or his designee.
Individual domestic well. A water well used to supply water for domestic needs of an individual residence or
commercial establishment.
Industrial well. A water well used to supply an industry on an individual basis.
Observation well. A well used for monitoring or sampling the conditions of a water -bearing aquifier, such as
water pressure, depth, movement or quality.
Permit. A written permit issued by the enforcement officer permitting the construction, reconstruction,
destruction, or abandonment of a well.
Person. Any person, firm, corporation or governmental agency.
Public nuisance. The term "public nuisance," when applied to a well, shall mean any well which threatens to
impair the quality of ground water or otherwise jeopardize the health or safety of the public.
Salt water (hydraulic) barrier well. A well used for extracting water from or injecting water into the
underground as a means of preventing the intrusion of salt water into a fresh water bearing aquifer.
Test or exploratory hole. An excavation used for determining the nature of underground geological or
hydrological conditions, whether by seismic investigation, direct observation or any other means.
(Supp. No. 30)
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Page 40 of 54
Well. Any artificial excavation constructed by any method for the purpose of extracting water from or injecting
water into the underground, for providing cathodic protection or electrical grounding of equipment, for making
tests or observations of underground conditions, or for any other similar purpose. Wells shall include, but shall not
be limited to, community water supply wells, individual domestic wells, industrial wells, agricultural wells, cathodic
protection wells, electrical grounding wells, test and exploratory holes, observation wells and salt water (hydraulic)
barrier wells, as defined herein, and other wells whose regulation is necessary to fulfill the purpose of this article
as determined by the advisory agency. Wells shall not include:
(a) Oil and gas wells, geothermal wells or other wells constructed under the jurisdiction of the state
department of conservation, except those wells converted to use as water wells;
(b) Wells used for the purpose of dewatering excavations during construction, or stabilizing hillsides or
earth embankments; or
(c) Other wells whose regulation is not necessary to fulfill the purpose of this article as determined by the
advisory agency.
(Ord. No. NS-1219, § 1, 9-16-74)
Sec. 39-62. Acts prohibited; permit required.
No person shall, within the City of Santa Ana, construct or reconstruct any well unless such construction or
reconstruction is carried out pursuant to and in conformance with a written permit issued for that purpose by the
enforcement officer as provided in this article.
Nor shall any such person abandon a well unless it has been destroyed pursuant to and in conformance with
a written permit issued by the enforcement officer.
Nor shall any such person violate the terms of any order issued by the advisory agency or the enforcement
officer, issued pursuant to this article.
(Ord. No. NS-1219, § 1, 9-16-74)
Sec. 39-63. Applications for permits; contents, fee; term, conditions, cancellation of permit.
Applications for permits shall be made to the enforcement officer containing such information as he shall
require.
Each application shall be accompanied by a fee as established by the Orange County Board of Supervisors on
the basis of the cost incurred in enforcing the provisions of this article. Fifty (50) per cent of the fee shall be
returned to the applicant should the permit be denied or if the permit is cancelled within sixty (60) days after
issuance and no work has been done. A permit shall remain in effect for one (1) year from date of issuance.
Permits may be issued subject to any condition or requirement found by the enforcement officer to be
necessary to accomplish the purposes of this article.
A permit may be cancelled or the conditions amended by the enforcement officer if he determines that to
proceed with the work would result in a public nuisance or the permit holder has violated the terms of the permit
or this article.
(Ord. No. NS-1219, § 1, 9-16-74; Ord. No. NS-2145, § 6, 9-16-91)
(Supp. No. 30)
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Page 41 of 54
Sec. 39-64. Notification of completion of work; inspection.
The permittee shall notify the enforcement officer in writing upon completion of the work and no work shall
be deemed to have been completed until such written notification has been received. A final inspection of the
work shall be made by the enforcement officer and no permittee shall be deemed to have complied with this
article or his permit until such inspection has been performed.
(Ord. No. NS-1219, § 1, 9-16-74)
Sec. 39-65. Notice of denial or cancellation of permit.
In the event a permit is denied or cancelled, the applicant or permit holder shall be given written notice by
the enforcement officer, which notice shall specify the reasons for his action and shall notify the applicant or
permit holder of his right to request a hearing before the advisory agency within ten (10) days.
(Ord. No. NS-1219, § 1, 9-16-74)
Sec. 39-66. Notice that well constitutes public nuisance; posting, contents.
In the event the enforcement officer determines that a well constitutes a public nuisance, he shall mail a
written notice to the landowner and the permit holder, if other than the landowner. A copy of the notice shall be
posted on the affected property. The notice shall state the specific facts giving rise to such nuisance; the corrective
measures deemed necessary; the time, date, and place at which a hearing shall be held by the advisory agency
relating thereto, which date shall be not less than ten (10) nor more than thirty (30) days after the date such notice
is mailed. The notice shall state that in the event the advisory agency determines that a public nuisance exists a
special assessment shall be imposed upon the land for any costs of abatement.
(Ord. No. NS-1219, § 1, 9-16-74)
Sec. 39-67. Immediate abatement of nuisance.
If the enforcement officer finds that immediate action is necessary to prevent impairment of the ground
water or a threat to the health or safety of the public, he may abate the nuisance without giving notice. Within
twenty-four (24) hours after initiating such abatement, the enforcement officer shall give notice of a hearing
before the advisory agency in the manner prescribed in section 39-66.
(Ord. No. NS-1219, § 1, 9-16-74)
Sec. 39-68. Board hearing.
At the time fixed for the hearing, the advisory agency shall hear and consider all relevant testimony and
evidence offered by the landowner and by any other interested person. In the event the advisory agency finds that
a public nuisance exists, it shall direct the enforcement officer to take any necessary action to protect the ground
water or the health and safety of the public, unless the situation is corrected by the landowner on or before a date
to be specified by the advisory agency. The costs of such corrective work by the enforcement officer shall become
a special assessment upon the land pursuant to section 39-69.
If the advisory agency finds that a permit was improperly denied or cancelled, it shall order the enforcement
officer to issue or reinstate such permit.
(Ord. No. NS-1219, § 1, 9-16-74)
(Supp. No. 30)
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Sec. 39-69. Abatement costs a special assessment.
Upon a finding by the advisory agency that a well constitutes a public nuisance, all cost of abatement carried
out under the terms of this article shall constitute a charge and special assessment upon the parcel of land
involved. If such costs are not paid within sixty (60) days, they shall then be declared a special assessment against
that parcel as provided in Government Code, Section 28773.5. Such special assessment shall be collected at the
same time and in the same manner as ordinary city taxes are collected and shall be subject to the same penalties
and the same procedures and sale in case of delinquency as provided for ordinary city taxes. The city shall retain
the additional and independent right to recover its costs by way of civil action against the owner and person in
possession or control, jointly or severally.
(Ord. No. NS-1219, § 1, 9-16-74)
Sec. 39-70. Standards.
Standards for the construction, reconstruction, destruction, or abandonment of wells shall be the standards
recommended in the state department of water resources Bulletin No. 74, Chapter II, and future amendments
thereto. Standards for the construction, reconstruction, destruction or abandonment of cathodic protection wells
and electrical grounding wells shall be the standards recommended in the state department of water resources
Bulletin No. 74-1, and future amendments thereto. Well standards may be modified by the enforcement officer,
with the advice and concurrence of the advisory agency, where required to cope with the local geological and
ground water conditions.
(Ord. No. NS-1219, § 1, 9-16-74)
Sec. 39-71. Penalty for article violation.
Any person who violates the terms of this article or any permit issued hereunder shall be guilty of a
misdemeanor, punishable by a fine not exceeding five hundred dollars ($500.00) or by imprisonment not
exceeding six (6) months, or by both such fine and imprisonment. Such person shall be deemed guilty of a separate
offense for each and every day or portion thereof during which any such violation is committed, continued or
permitted and shall be subject to the same punishment as for the original offense.
(Ord. No. NS-1219, § 1, 9-16-74)
Secs. 39-72-39-79. Reserved.
ARTICLE V. RESERVED4
Secs. 39-80-39-83.5. Reserved.
4Ord. No. NS-2921, § 9, adopted August 1, 2017, repealed art. IV, §§ 39-80-39-83.5, in its entirety. Former art. IV
pertained to "Memory Lane Interceptor Sewer Development Fee," and was derived from Ord. No. NS-2178, §
1, adopted October 5, 1992.
(Supp. No. 30)
Created: 2025-01-29 11:22:15 [EST]
Page 43 of 54
PART II -THE CODE
Chapter 39 - WATER AND SEWERS
ARTICLE VI. WATER CONSERVATION
ARTICLE VI. WATER CONSERVATIONS
DIVISION 1. GENERALLY
Sec. 39-84. Purpose.
This article establishes water management requirements necessary to conserve water, enable effective
water supply planning, assure reasonable and beneficial use of water, prevent waste of water, and prevent
unreasonable method of use of water within the City of Santa Ana in order to assure adequate supplies of water to
meet the needs of the public, and further the public health, safety, and welfare, recognizing that water is a scarce
natural resource that requires careful management not only in times of drought, but at all times.
(Ord. No. NS-3016, § 2, 4-5-22)
Sec. 39-85-39-87. Reserved.
DIVISION 2. DEFINITIONS
Sec. 39-88. Definitions.
For the purposes of this article, unless otherwise apparent from the context, certain words and phrases used
in this article are defined as follows:
"City" shall mean the City of Santa Ana, Orange County, California.
"City manager" means the chief administrative officer of the City of Santa Ana appointed by the city council.
"Cost" means the actual cost to the utility, including all labor, material, supplies, equipment and
miscellaneous items, together with any applicable indirect and general charges, plus the general administrative
overhead, in accordance with the accounting practices of the utility.
"Customer" means water customer or water user.
"Executive director of public works" means the chief administrative officer of the public works agency of the
City of Santa Ana, or his or her designee.
"Flow restricting device" or "flow restrictor" means a fitting inserted into the service connection to reduce
flow capacity.
"Grower" refers to those engaged in the growing plant material or raising animals.
'Ord. No. NS-3016, §§ 1, 2, adopted April 5, 2022, repealed art. VI, §§ 39-84-39-93 and 39-105-39-116 and
enacted a new art. VI as set out herein. Former art. VI pertained to water shortage contingency plan and
derived from Ord. No. NS-2073, § 1, adopted September 4, 1990; Ord. No. 2781, §§ 7-18, adopted April 20,
2009; and Ord. No. NS-2877, §§ 6-20, adopted May 19, 2015.
Santa Ana, California, Code of Ordinances
(Supp. No. 30)
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"Landscape irrigation system" means an irrigation system with pipes, hoses, spray heads, or sprinkling
devices that are operated by hand or through an automated system.
"New construction" means, for the purposes of this article, a new building with a landscape or other new
landscape such as a park, playground, or greenbelt without an associated building.
"Permit" means an authorizing document issued by local agencies for new construction or rehabilitated
landscape.
"Person" shall mean any natural person, corporation, partnership, government entity or subdivision, trust,
estate, cooperative association, joint venture, business entity, or other similar entity, or the agent, employee or
representative of any of the above.
"Potable water" means water that is suitable for drinking.
"Recycled water" or "reclaimed water" means treated or recycled waste water of a quality suitable for non -
potable uses such as landscape irrigation and water features. This water is not intended for human consumption.
"Service connection" means the pipe or tubing, fittings, and valves necessary to conduct water from the
distribution main to and through the meter.
"Single pass cooling systems" means equipment where water is circulated only once to cool equipment
before being disposed.
"Valve" means a device used to control the flow of water.
"Water allocation" shall mean the amount of water a customer may use in a billing cycle pursuant to this
article.
"Water customer" means the person in whose name service is rendered as evidenced by the signature on
the application, contract or agreement for that service, or in the absence of a signed instrument, by the receipt
and payment of bills regularly issued in his/her name, regardless of the identity of the actual user of the service.
"Water feature" or "feature" means a design element where open water performs an aesthetic or
recreational function. Water features include ponds, lakes, waterfalls, fountains, artificial streams, spas, and
swimming pools (where water is artificially supplied). The surface area of water features is included in the high
water use hydrozone of the landscaped area. Constructed wetlands used for on -site wastewater treatment,
habitat protection or storm water best management practices that are not irrigated and used solely for water
treatment or storm water retention are not water features and, therefore, are not subject to the water budget
calculation.
"Water shortage emergency" shall mean a condition existing within the City of Santa Ana in which the
ordinary water demands and requirements of persons within the city cannot be satisfied without depleting the
water supply of the city to the extent that there would be insufficient water for human consumption, sanitation,
and fire protection. A water shortage emergency includes both an immediate emergency, in which the city is
unable to meet current water needs of persons within its jurisdiction, as well as a threatened water shortage, in
which the city determines that its supply cannot meet an increased future demand.
"Water user" means any user of water including a water customer.
(Ord. No. NS-3016, § 2, 4-5-22)
Sec. 39-89-39-95. Reserved.
(Supp. No. 30)
DIVISION 3. RESERVED.
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PART II -THE CODE
Chapter 39 - WATER AND SEWERS
ARTICLE VI. - WATER CONSERVATION
DIVISION 4. REGULATIONS GOVERNING WATER CONSERVATION PHASES
DIVISION 4. REGULATIONS GOVERNING WATER CONSERVATION PHASES
Sec. 39-96. Applications.
(a) The provisions of this article apply to any customer, person, and property using water provided by and/or
used within the city.
(b) The provisions of this article do not apply to uses of water necessary to protect public health and safety or
for essential government services, such as police, fire, and other similar emergency services.
(c) The provisions of this article do not apply to the use of recycled water, with the exception of section 39-99,
as recycled water is considered a valuable source of water.
(d) The provisions of this article do not apply to the use of water by commercial nurseries and commercial
growers to sustain plants, trees, shrubs, crops or other vegetation intended for commercial sale, with the
exception of section 39-99.
(e) The provisions of this article do not apply to the use of water from private wells, with the exception of
section 39-99.
(f) This article is intended solely to further the conservation of water. It is not intended to implement any
provision of federal, state, or local statutes, ordinances, or regulations relating to protection of water quality
or control of drainage or runoff.
(Ord. No. NS-3016, § 2, 4-5-22)
Sec. 39-97. Procedures for determination of water supply shortage and level implementation.
(a) Under Water Code Section 10632.1, the city is required to submit a water shortage assessment "report" to
the California Department of Water Resources by July 1 of each year.
(b) The city will follow a written decision -making process defined in the Water Shortage Contingency Plan
(WSCP) to assess water supply reliability on an annual basis.
(c) The executive director of public works will determine if a water shortage exists based on the water shortage
criteria and levels defined in the WSCP.
(d) In the event a water shortage is triggered according to the procedures and conditions defined in the adopted
WSCP, the city council shall make findings of water supply shortage and declare the applicable water
conservation phase by resolution. The implemented phase of the water supply shortage shall be in effect
until the city council declares that the water supply shortage has ended or until another phase has been
implemented.
(e) The public will be informed of the shortage according to the procedures and protocols for communication
identified in section 39-98 of this article.
(f) Subject to subsequent ratification by the city council, when the executive director of public works
determines that a sudden event has, or threatens to, significantly diminish the reliability or quality of the
city's water supply, the executive director of public works may declare a catastrophic water supply shortage
and impose emergency water allocation or conservation actions as deemed necessary, in the executive
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director of public works' professional judgment, to protect the reliability and quality of the city's water
supply, until the emergency passes or the city takes other action.
(Ord. No. NS-3016, § 2, 4-5-22)
Sec. 39-98. Procedures and protocols for communication.
Upon declaration of a water shortage, the city will inform all relevant stakeholders, such as customers, the
public, interested parties, and local, regional, and state governments, of the effective date of the water shortage
response actions associated with the relevant level according to the communication procedures identified in the
city's WSCP, including:
(a) Any current or predicted shortages as determined by the annual water supply and demand
assessment.
(b) Any shortage response actions triggered or anticipated to be triggered by the annual water supply and
demand assessment.
(c) Any other relevant communications.
(Ord. No. NS-3016, § 2, 4-5-22)
Sec. 39-99. Permanent water conservation requirements —Prohibition against water waste.
The following water conservation requirements are effective at all times and are permanent. Violations of
this section will be considered waste and an unreasonable use of water. Noncompliance with restrictions on water
waste shall be subject to an administrative citation.
(a) Watering of a lawn, landscape or other vegetated area between the hours of 8:00 a.m. and 6:00 p.m. is
prohibited. Hand-held water cans, buckets, or similar containers reasonably used to convey water for
irrigation purposes are not subject to these time restrictions. Similarly, a hand-held hose equipped with
a fully functioning, positive self -closing water shut-off nozzle, may be used during the otherwise
restricted period. If necessary, and for very short periods of time, for the express purpose of adjusting
or repairing a landscape irrigation system, one may operate a landscape irrigation system during the
otherwise restricted period.
(b) Washing down sidewalks, walkways, driveways, parking areas, or other hard or paved surfaces is
prohibited, except to alleviate safety or sanitary hazards using a handheld container, hose with an
automatic shut-off device, or a low -volume high-pressure cleaning machine that recycles used water.
(c) Watering or irrigating of any lawn, landscape or other vegetated area in a manner that causes or allows
excessive water flow or runoff from the property onto an adjoining sidewalk, driveway, street, alley,
gutter or ditch is prohibited.
(d) The use of water to irrigate outdoor landscapes during or within forty-eight (48) hours after
measurable rainfall is prohibited.
(e) Using water to wash or clean a vehicle, including, but not limited to, any automobile, truck, van, bus,
motorcycle, boat or trailer, is prohibited, except by use of a hand-held bucket or hand-held hose
equipped with a positive self -closing device or water shut-off nozzle. This subsection does not apply to
any commercial car washing facility.
(f) The use of water to clean, fill, or maintain levels in decorative fountains, ponds, lakes, or other similar
aesthetic structures, unless such water is part of a re -circulating system, is prohibited. The only
exceptions shall be a water feature currently listed in the National Register of Historic Places, where
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water use is deemed necessary for the integrity of the feature, or a water feature that has been issued
a waiver from the city.
(g) All leaks, breaks, or other malfunctions in the water user's plumbing, irrigation or distribution system
must be repaired within seventy-two (72) hours, unless other arrangements are made with the city.
(h) No restaurant, hotel, cafe, cafeteria or other public place where food is sold, served or offered for sale
shall serve drinking water to any customer unless expressly requested.
(i) Hotels, motels and other commercial lodging establishments must provide customers the option to opt
out of towels and linen laundering service. Commercial lodging establishments must prominently
display notice of this option in each bathroom using simple and easily understood language.
(j) Food preparation establishments such as restaurants or cafes are prohibited from using non -water
efficient kitchen pre -rinse spray valves.
(k) Installation of single pass cooling systems is prohibited in any new or remodeled buildings.
(1) Commercial car wash system: Effective on January 1, 2012, all commercial conveyor car wash systems
must have installed operational re -circulating water systems or must have secured a waiver of this
requirement from the city.
(m) Installation of non -recirculating water systems is prohibited in new commercial conveyor car wash and
new commercial laundry systems unless a waiver from the city has been obtained.
(n) Watering or irrigation with a device that is not continuously attended is limited to fifteen (15) minutes
per day per valve. Low flow drip type systems, water efficient stream rotor systems, and
sensor/weather-controlled systems are exempt.
(o) Any new planting should be performed with drought tolerant plants, as listed in the Metropolitan
Water District of Southern California's list of California friendly plants.
(p) Irrigating ornamental turf on public street medians is prohibited.
(q) Use a shutoff nozzle on hoses is required at all times.
(r) Unauthorized use of hydrants is prohibited. Authorization for use must be obtained from the city.
(Ord. No. NS-3016, § 2, 4-5-22)
Sec. 39-100. Water shortage levels.
The city's Water Shortage Contingency Plan defines six (6) water supply shortage levels corresponding to
progressive ranges of up to ten (10), twenty (20), thirty (30), forty (40), and fifty (50) percent shortages and a
greater than fifty (50) percent shortage.
The city council by resolution shall require or impose reductions in the use of water if such reductions are
necessary in order for the city to comply with water use restrictions imposed by federal, state or regional water
agencies, or to respond to local or regional water shortage conditions and emergencies, as defined in the city's
Water Shortage Contingency Plan. Depending on the expected duration and severity of the shortage, these
measures may include, but are not limited to, some or all of the water conservation management measures listed
for each of the six (6) water supply shortage levels listed below and in the WSCP, which shall take effect upon
declaration by the city council. In an emergency, the executive director of public works may make the declaration,
which will be ratified by the city council at a subsequent meeting.
During each elevated water supply shortage level, the water conservation/demand management measures
will include the permanent water conservation requirements and the water conservation management measures
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of the previous level(s). Each level is intended to be more restrictive than the previous level(s). The city may
implement other prohibited water uses as determined by the city, after notice to customers.
(a) Water Shortage Level0.
Water shortage level 0 exists during periods when the city anticipates no supply reductions. City's
permanent water conservation requirements (section 39-99) are in place at all times to prevent waste
and unreasonable use of water.
(b) Water Shortage Level 1.
Water shortage level 1 exists when the city determines, in its sole discretion, that due to drought or
other water supply restrictions, a water supply shortage exists and a consumer demand reduction of
up to ten (10) percent is necessary to make more efficient use of water and appropriately respond to
existing water restrictions. In addition to the permanent water conservation requirements, the
demand reduction actions provided in the most recent WSCP apply, including, but not limited to:
(1) Watering of a lawn, landscape or other turf areas between the hours of 6:00 a.m. and 6:00 p.m.
is prohibited, except by use of hand-held device, hose equipped with an automatic shutoff
device, or for adjusting or repairing an irrigation system for short periods of time.
(2) All leaks, breaks, or other malfunctions in the water user's plumbing, irrigation or distribution
system must be repaired within seventy-two (72) hours of notification by the city, unless other
arrangements are made with the city.
(3) All non -essential water use for public entities shall cease.
(c) Water Shortage Level 2.
Water Shortage Level 2 exists when the city determines, in its sole discretion, that due to drought or
other water supply restrictions, a water supply shortage exists and a consumer demand reduction of
eleven (11)—twenty (20) percent is necessary to make more efficient use of water and appropriately
respond to existing water restrictions. In addition to the above -mentioned requirements and
Permanent Water Conservation Requirements, the demand reduction actions provided in the most
recent WSCP apply, including, but not limited to:
(1) All leaks, breaks, or other malfunctions in the water user's plumbing, irrigation or distribution
system must be repaired within forty-eight (48) hours of notification by the city, unless other
arrangements are made with the city.
(2) Irrigation shall be limited to two (2) days per week turf watering when using potable water. Plant
containers, trees, shrubs and vegetable gardens may be watered additional days using only drip
irrigation or hand watering.
(3) Filling or re -filling ornamental lakes is prohibited. Ornamental lakes and ponds that sustain
aquatic life of significant value and were actively managed prior to the shortage declaration are
exempt.
(4) Subject to applicable law, the city may impose drought rates and surcharges if deemed
necessary.
(5) The city may reduce potable water allocations in all categories to meet the available water
supply.
(d) Water Shortage Level 3.
Water shortage level 3 exists when the city determines, in its sole discretion, that due to drought or
other water supply restrictions, a water supply shortage exists and a consumer demand reduction of
twenty-one (21)—thirty (30) percent is necessary to make more efficient use of water and
(Supp. No. 30)
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appropriately respond to existing water restrictions. In addition to the above -mentioned requirements
and permanent water conservation requirements, the demand reduction actions provided in the most
recent WSCP apply, including, but not limited to:
(1) Decorative water features that use potable water must be drained and kept dry.
(2) Car washing is only permitted using a commercial car wash that recirculates water or by high-
pressure/low-volume wash systems.
(3) Any new construction will be required to submit a water use plan to the city that addresses the
impacts to the existing water users and how they will be mitigated (such as dust control, etc.).
(4) Except for landscapes watered with non -potable water, the installation of new landscaping is
limited to drought tolerant trees, shrubs and groundcovers. Installation of new turf or hydroseed
is prohibited. Customers may apply for a waiver to irrigate during an establishment period for the
installation of new turf or hydroseed.
(5) Turf irrigation shall be limited to 2 days per week when using potable water. Plant containers,
trees, shrubs and vegetable gardens may be watered additional days using only drip irrigation or
hand watering.
(e) Water Shortage Level 4.
Water shortage level 4 exists when the city determines, in its sole discretion, that due to drought or
other water supply restrictions, a water supply shortage exists and a consumer demand reduction of
thirty-one (31)—forty (40) percent is necessary to make more efficient use of water and appropriately
respond to existing water restrictions. In addition to the above -mentioned requirements and
permanent water conservation requirements, the demand reduction actions provided in the most
recent WSCP apply, including, but not limited to:
(1) Irrigation shall be limited to one (1) day per week turf watering when using potable water. Plant
containers, trees, shrubs and vegetable gardens may be watered additional days using only drip
irrigation or hand watering.
(2) Existing pools shall not be emptied and refilled using potable water, unless required for public
health and safety purposes.
(3) No new permits for pools will be issued.
(4) No new landscape installations or renovations will be permitted.
(5) Previous waivers for watering during an establishment period will be revoked.
(f) Water Shortage Level 5.
Water shortage level 5 exists when the city determines, in its sole discretion, that due to drought or
other water supply restrictions, a water supply shortage exists and a consumer demand reduction of
forty-one (41)—fifty (50) percent is necessary to make more efficient use of water and appropriately
respond to existing water restrictions. In addition to the above -mentioned requirements and
permanent water conservation requirements, the demand reduction actions provided in the most
recent WSCP apply, including, but not limited to:
(1) All leaks, breaks, or other malfunctions in the water user's plumbing, irrigation or distribution
system must be repaired within twenty-four (24) hours of notification by the city, unless other
arrangements are made with the city.
(2) All irrigation is prohibited.
(3) Watering for agricultural or commercial nursery purposes is prohibited.
(Supp. No. 30)
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(4) Watering of all golf course areas is prohibited.
(5) Watering of parks, school grounds and recreation fields is prohibited, except for rare plant or
animal species.
(6) No new potable water service connections will be permitted.
(7) Water use is only permitted for public health and safety purposes.
(g) Water Shortage Level 6.
Water shortage level 6 exists when the city determines, in its sole discretion, that due to drought or
other water supply restrictions, a water supply shortage exists and a consumer demand reduction of
greater than fifty (50) percent is necessary to make more efficient use of water and appropriately
respond to existing water restrictions. In addition to the above -mentioned requirements and
permanent water conservation requirements, the demand reduction actions provided in the most
recent WSCP apply, including, but not limited to:
(1) Water can only be used for public health and safety purposes. Customer rationing may be
implemented.
(2) Water usage for air conditioning is prohibited.
(3) The city may shut off all non -essential water services.
(4) Water for commercial manufacturing or processing purposes shall be reduced in volume by up to
fifty percent (50) or more if necessary for public health and safety purposes.
(5) The City of Santa Ana may discontinue service to consumers who willfully violate any water
conservation provisions.
(Ord. No. NS-3016, § 2, 4-5-22)
Sec. 39-101. Correlation between city water supply shortage levels and California Department
of Water Resources water supply shortage levels.
The city's water supply shortage levels are aligned with the state water supply shortage levels and therefore
comply with Water Code Section 10632(a)(3) as may be updated from time to time.
(Ord. No. NS-3016, § 2, 4-5-22)
Sec. 39-102. Levels of declared water supply shortage.
The city council is authorized to require or impose reductions in the use of water by resolution if such
reductions are necessary to comply with water supply shortage conditions as defined in the city's Water Shortage
Contingency Plan.
(Ord. No. NS-3016, § 2, 4-5-22)
Sec. 39-103. Hardship waiver.
(a) Waiver. If, due to unique circumstances, a specific requirement of this article would result in undue hardship
to a person using water or to property upon which water is used, then the person may apply for a waiver
from the requirements as provided in this section. Unless specified otherwise at the time a waiver is
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approved, the waiver will apply to the subject property during the period of the mandatory water supply
shortage condition.
(1) Application fora waiver. Application for a waiver must be on a form prescribed by the executive
director of the public works agency, or his or her designee.
(2) Supporting documentation. The written application shall be accompanied by photographs, maps,
drawings, or other pertinent information as applicable, including a written statement of the applicant.
(3) Required findings for waiver. Based on the information and supporting documents provided in the
application, additional information provided as requested, and water use information for the property
as shown by the records of the city, the executive director of the public works agency, or designee, in
making the waiver determination, will take into consideration the following:
(A) That the waiver does not constitute a grant of special privilege inconsistent with the limitation
upon other city water service customers;
(B) That because of special circumstances applicable to the property or its use, the strict application
of this article would have a disproportionate impact on the property or use that exceeds the
impacts to water service customers generally;
(C) That the authorizing of such waiver will not be of substantial detriment to adjacent properties,
and will not materially affect the ability of the city to effectuate the purpose of this article and
will not be detrimental to the public interest;
(D) That the condition or situation of the subject property or the intended use of the property for
which the waiver is sought is not common, recurrent or general in nature; and
(E) That no person shall be given relief on appeal for hardship unless the water service customer has
installed water saving devices, as determined by the city, and made every reasonable effort to
reduce water use.
(b) Approval authority. The executive director of the public works agency, or designee, will act upon any
completed application after submittal and may approve, conditionally approve, or deny the waiver. The
applicant requesting the waiver will be promptly notified in writing of the action taken. The decision of the
executive director of the public works agency, or designee, is final.
(Ord. No. NS-3016, § 2, 4-5-22)
Sec. 39-104. Penalties, violations, and enforcement.
Noncompliance with restrictions on water waste shall be subject to an administrative citation. The penalties
set forth in this section shall be additional to those penalties provided in any other section of this Code. The
penalties for failure to comply with any of the prohibited use provisions of this article shall be as follows:
(a) First violation: The city shall issue a written notice pursuant to section 39-105.
(b) Second violation: A second violation within one (1) year from the date of the first violation is
punishable by a fine of two hundred fifty dollars ($250.00).
(c) Third and subsequent violation(s): A third violation within one (1) year from the date of the first
violation and any subsequent violation is punishable by a fine of five hundred dollars ($500.00) per
notice. In addition to the fine and at the discretion of the executive director of public works, or his or
her designee, the city may implement one (1) or more of the following:
(1) Water flow restrictor device: The city may install a water flow restrictor device of approximately
one (1) gallon per minute.
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(2) Termination of service: Subject to applicable law, the city may disconnect and/or terminate a
customer's water service for a willful violation of mandatory restrictions in this article.
(3) Cost of restricting flow or disconnecting service: A person that violates this article is responsible
for payment of the city's charges for disconnecting and/or reconnecting service. All associated
costs and fines must be paid in full prior to service restoration. Nonpayment will be subject to the
same remedies as nonpayment of basic water rates.
(4) Separate offenses: Each day that a violation of this article occurs is a separate offense.
(Ord. No. NS-3016, § 2, 4-5-22)
Sec. 39-105. Notice of Violation.
(a) If any person fails or refuses to comply with this article, the executive director of public works, or his or her
designee, shall provide that person with written notice of the violation and an opportunity to correct the
noncompliance. The written notice shall:
(1) Be posted or presented at the site of the noncompliance;
(2) State the time, date, and place of violation;
(3) State a general description of the violation;
(4) State the means to correct the violation;
(5) State a date by which correction is required; and,
(6) State the possible consequences of failing to correct the violation.
(b) The city will issue a notice of violation by mail or personal delivery to the address of the violation, to the
party who is billed for the water, or to the owner of the property, as appropriate at least ten (10) calendar
days before taking enforcement action. Such notice must describe the violation and the date by which
corrective action must be taken.
(c) Pending receipt of a written appeal or pending a hearing pursuant to an appeal, the city may take
appropriate steps to prevent the unauthorized use of water as appropriate to the nature and extent of the
violations and the current declared water shortage level condition.
(Ord. No. NS-3016, § 2, 4-5-22)
Sec. 39-106. Procedures for monitoring compliance and reporting to the state.
In order to ensure compliance with state reporting requirements and customer compliance, the city will
ensure to collect, track, and analyze relevant data per the procedures defined in the WSCP.
(Ord. No. NS-3016, § 2, 4-5-22)
Sec. 39-107. Reevaluation and improvement process of water shortage procedures.
To ensure that water shortage risk tolerance is adequate and appropriate water shortage mitigation
strategies are implemented, the WSCP will be reviewed and evaluated as defined by the procedures identified in
the WSCP as needed.
(Ord. No. NS-3016, § 2, 4-5-22)
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Sec. 39-108-39-116. Reserved.
(Supp. No. 30)
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APPENDIX E
CITY OF SANTA ANA ORDINANCE
NS 2921
ORDINANCE NO. NS-2921
AN ORDINANCE OF THE CITY COUNCIL OF THE CITY
OF SANTA ANA REPEALING AND REENACTING IN
THEIR ENTIRETY ARTICLES I, II, III, AND V OF
CHAPTER 39 OF THE SANTA ANA MUNICIPAL CODE
REGARDING WATER AND SEWERS AND AMENDING
RELATED SECTIONS 1-18.2, 16-38, 18-602, AND 18-603
OF THE SANTA ANA MUNICIPAL CODE
THE CITY COUNCIL OF THE CITY OF SANTA ANA .DOES ORDAIN AS
FOLLOWS:
SECTION 1. The City Council of the City of Santa Ana hereby finds, determines,
and declares as follows.
A. For the purpose of maintaining public health and good order, Chapter 39
of the Santa Ana Municipal Code governs the provision and use of potable water,
recycled water, and sanitary sewer services throughout the City. Chapter 39 defines
and regulates the relationships between the City's water and sewer enterprises and the
community, especially its ratepayers, and delineates the attendant responsibilities,
rights, and restrictions of the parties.
B. Chapter 39 has been amended in various respects since 1952, albeit in
more limited fashion. Most recently, in 2015, Article VI of Chapter 39 was amended to
update the City's water shortage contingency plan, as prompted by statewide drought
conditions then in effect and that only recently have abated.
C. Each amendment to Chapter 39 has individually served the City well,
though they have left Chapter 39 in need of a more comprehensive revision.
D. In order to synthesize the iterations of the prior amendments, improve
upon the language, and provide clearer direction to staff and the public, it is desirable
that Chapter 39 undergo a more comprehensive update, including the repealing of
Article V, whose function is no longer necessary because the Memory Lane Sewer Line
has been fully funded and completed.
E. Accordingly, Articles I, II, III, and V of Chapter 39 of the Santa Ana
Municipal Code shall be updated by repealing and reenacting such articles.
F. As a result of these updates to Chapter 39, certain other sections of the
Santa Ana Municipal Code will no longer be in harmony. These sections shall be
amended concurrently to align with the updates to Chapter 39.
Ordinance No. NS-2921
Page 1 of 57
SECTION 2. Article I of Chapter 39 of the Santa Ana Municipal Code is hereby
repealed in its entirety.
SECTION 3. Article I of Chapter 39 of the Santa Ana Municipal Code is hereby
reenacted in its entirety as follows:
ARTICLE I. - IN GENERAL
Sec. 39-1. - Water and sewer service outside city limit.
Except as provided by this chapter, no water or sewer service shall be made with
the water or the sewer systems of the city for the rendering of service in any area not
within the city limits, and no service to any area within the city limits shall provide water
or sewer service to any area outside of the city limits, even though such areas outside
the city limits may stand of record as owned by the same person or persons receiving
water or sewer service on adjacent land within the city limits. The record owner of any
parcel of land adjacent to the city's boundaries who desires to obtain water or sewer
service shall make a request to the director of public works for such service and agree
to execute with the city a legally binding agreement or contract in compliance with all
conditions of water and sewer service in this chapter, California Government Code
section 56133, and the rules of the Orange County Local Agency Formation
Commission. Parcels adjacent to the city's boundaries that are being served by the city
water or sewer systems at the time of adoption of this ordinance shall, by December 31,
2018, request and execute with the city a similarly compliant agreement for continued
service. Failure to complete a water or sewer service agreement may result in the
discontinuation of the sewer or water service.
Sec. 39-2. - Water and sewer systems development impact fees.
Development impact fee(s) shall be imposed on development project(s) that
require water and or sewer facilities necessary to accommodate growth resulting from
the development(s). Development impact fee(s) may be established by ordinance or
resolution of the city council in compliance with California Government Code section
66000 et seq.
Sec. 39-3. - Water and sewer systems design standards.
(a) All water system distribution, storage, and treatment system components,
combined as one functional unit or system or individually, regardless of ownership and
location, that connect to the city's domestic water system, directly or indirectly, shall be
designed, constructed, and inspected in accordance with the Santa Ana Municipal
Code, the City of Santa Ana standard plans, the latest edition of the Standard
Specifications for Public Works Construction (Green Book), the American Water Works
Association Standards, and the California Waterworks Standards.
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(b) All sewer mains, laterals, manholes, lift stations, and other sewer system
appurtenances, regardless of location and ownership, that connect to the city's sewer
collection system, directly or indirectly, shall be designed, constructed, and inspected in
accordance with the Santa Ana Municipal Code, the City of Santa Ana standard plans,
and the latest edition of the Standard Specifications for Public Works Construction
(Green Book).
Sec. 39-4. - Charges, fees, and deposits.
All charges, fees, and deposits in this chapter shall be adjusted from time to time
and established by the city council by resolution and as applicable shall be specified by
the city's miscellaneous fee schedule.
Sec. 39-5. - Private water and sewer lines.
(a) Water distribution lines and sewer collection lines constructed in private
streets or in local streets not meeting the design criteria established by the director of
public works shall be designated as private lines. It is the sole responsibility of the
owner to operate and maintain the private water distribution lines, including without
limitation all routine and emergency repairs, operation, and upkeep of all above ground
appurtenances and underground valves, fittings, pipes, and service connections up to
and including the meter curb stop. It is the sole responsibility of the owner to operate
and maintain the private sewer collection lines, including without limitation all routine
and emergency repairs, operation, and upkeep of sewer manholes and sewerage lift
pumps.
(b) The private line owner's responsibility starts at the property line of the
development served. Before construction, engineering plans for the construction of
private lines must be submitted to the Public Works Agency and the Planning and
Building Agency for review and approval in a manner consistent with the city's water
and sewer systems design standards as described in section 39-3. Private water lines
not constructed in conformance with these standards will be declared unapproved water
systems requiring a higher degree of protection against cross -connection. Looped water
lines must be protected against backflow at each connection to the city's public water
system.
(c) Any modifications to private lines and their appurtenances shall be
performed in accordance with the city's standard plans and the California Waterworks
Standards. This includes without limitation the renewal, addition, or removal of service
connections. All work must be permitted by the Public Works Agency and the Planning
and Building Agency. Private water lines with non -conforming modifications will be
declared unapproved water systems requiring a higher degree of protection against
cross -connection than a reduced pressure principle assembly. Upon completion of the
project, and prior to gaining occupancy permits to any of the units served with water and
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sewer, as -built plans stamped by an engineer licensed by the state of California must be
submitted and approved by the Public Works Agency.
(d) The city shall require the installation of a water meter in accordance with
section 39-23(b) on every service connection to each dwelling unit, irrigation system,
common area amenity, and individual commercial unit tapped from the private water
line. The city will be responsible for the maintenance of the water meters, including
meter reading, meter testing, meter repair, and replacement. To maintain, inspect, test,
and read the public water meters, both an access easement to the development and a
maintenance easement, confined to the water service meter box, shall be granted to the
city by the private property served.
(e) The allowance or permitting by the city of private water lines shall not in
any way authorize the owner or private entity to resell water for profit within the city.
Secs. 39-6-39-14. - Reserved.
SECTION 4. Article II of Chapter 39 of the Santa Ana Municipal Code is hereby
repealed in its entirety.
SECTION 5. Article II of Chapter 39 of the Santa Ana Municipal Code is hereby
reenacted in its entirety as follows:
ARTICLE II. - WATER
Sec. 39-15. - Definitions.
As used in this article:
Afterhours means that period of time allotted by the finance director for the
performance of unscheduled water service turn on or turn off, occurring after the
regularly established hours for the performance of scheduled water service turn on or
turn off, as set by the director of finance.
Agency means Public Works Agency, City of Santa Ana.
Applicant means an individual, partnership, association, corporation,
receivership, trust, trusteeship, or agency of government, or other legal entity
recognized by the laws of the state or of the United States applying for water service.
Backflow preventer means an approved device or means to prevent backflow
into the city's potable water system.
Common area amenities means areas within residential, commercial, or
industrial developments for the common use of residents or workers managed by the
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owner or his agent, including but not limited to, rental offices, club houses, picnic areas,
drinking fountains or filling stations, exercise rooms, and swimming pools.
City means the City of Santa Ana.
Cost means charges and/or fees which include the cost to the city of labor,
materials, equipment, and overhead.
Customer means an individual, partnership, association, corporation,
receivership, trust, trusteeship, or an agency of government or other legal entity
recognized by the laws of the state or of the United States receiving water service.
Date of presentation means the date upon which a bill or notice is mailed to the
customer at their mailing address of record, or in the event that a customer has signed
up for electronic billing, the date upon which electronic notice is given to the customer at
their electronic mailing address of record.
Director of finance or finance director means the chief administrative officer of the
department of finance and management services or his authorized designee.
Director of public works means the chief administrative officer of the public works
agency, City of Santa Ana, or his authorized designee.
Department of public works or public works department means the public works
agency.
Department of finance or finance department means the finance and
management services agency.
Fee means the amount established by resolution of the city council which is
intended solely to cover the reasonable administrative costs (time, materials, overhead)
incurred in performing any specified act on behalf of any person or at any person's
request for which said person shall be liable.
Gender pronouns: The masculine includes the feminine and neutral genders.
Greywater means untreated wastewater that has not been contaminated by any
toilet discharge; has not been affected by infectious, contaminated, or unhealthy bodily
wastes; and does not present a threat from contamination by unhealthful processing,
manufacturing, or operating wastes. Greywater includes, but is not limited to,
wastewater from bathtubs, showers, bathroom washbasins, clothes washing machines,
and laundry tubs, but does not include wastewater from kitchen sinks or dishwashers, or
as otherwise defined by the California Health and Safety Code.
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Main means the distribution pipe line located in a street, highway, public
easement, or private right-of-way which is used to serve the general public.
Master meter means a meter, read by the city, that measures water usage for an
entire property or structure, which may include common areas.
Meter means any suitable water measuring device or facility which measures or
determines the volumetric flow of water.
Multi -family dwelling/accommodation means an apartment building, apartment
house, condominium complex, or any other group of residential units located upon a
single premises, including mobile home parks, providing the residential units therein
meet the requirements for a single family accommodation. Hotels or motels consisting
primarily of guest rooms and/or transient accommodations are not classified as
multifamily accommodations.
Municipal utility services account/billing statement means the consolidated
account and/or billing statement to which refuse service charges, sanitation service
charges, sewerage service charges and other sewerage related charges and fees,
water commodity consumption charges, and other related water service charges and
fees (including fire line service charges), together with corresponding penalties, as
applicable, shall accrue and/or are stated.
Parcel means a division of land as shown in the Orange County Assessor's
Book.
Person means an individual, partnership, association, corporation or an agency
of any governmental organization, receivership, trust, trusteeship, or other legal entity
recognized by the laws of the state or of the United States.
Premises or service address means the integral property or area, including
improvements thereon, to which water service is provided or for which an application for
water service is filed.
Private fire protection service means provision of stand-by readiness to serve
water to premises through a separate fire service line connection for fire protection only,
such fire service lines to be connected to automatic sprinkling system, hose
attachments, or hydrants.
Property owner or owner means the record owner of real property, as shown on
the most recently issued equalized assessment roll.
Recycled water means treated wastewater supplied by Orange County Water
District from the Green Acres Project, or treated wastewater of comparable quality from
such other water recycling system as the city shall designate.
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Service area means all area within the city limits and the area served outside the
city limits.
Service charge or service related charge shall mean any commodity
consumption cost, whether measured by consumption or volume or whether applied as
a pass -through adjustment rate, or any fixed amount or variable schedule of amounts
authorized herein or authorized elsewhere in this chapter or Code relating to refuse,
sanitation, sewerage, and water (including fire line service), as established by resolution
of the city council.
Submeter means a device that measures water consumption of an individual unit
within a multiunit residential structure or mixed -use residential and commercial
structure, and that is owned and operated by the owner of the structure or the owner's
agent.
Temporary service means a water service through a city -owned fire hydrant for
special outdoor events, fairs, construction work, irrigation of vacant property, and similar
uses which, because of their nature, will not be permanent.
Tenant improvement means changes made to the interior and exterior of a
commercial or industrial property to accommodate the needs of tenants, including but
not limited to, partitions, air conditioning, electrical, plumbing, fire protection, and
security.
Theft of water means the taking of water from any city water main, hydrant,
service, or facility without a meter or the written permission of the city in the form of a
permit or application as provided for in the provisions of this article.
Unit of water means one hundred (100) cubic feet.
Water facilities means water distribution and treatment components, individually
or as a whole, operating to provide storage, flow, and pressurized domestic water. The
following components make up water facilities: wells, reservoirs, pipelines, system
valves, control valves, fire hydrants, interties, disinfection treatment, instrumentation
and controls, power distribution, and Supervisory Control and Data Acquisition system.
Water service means the tapping connection, pipe, valves, and other facilities by
means of which water is conducted from the main water line, whether public or privately
owned, to the meter.
Sec. 39-16. - Application for turning on water and transfer of responsibility.
(a) Procedures; registration fee. An application to have water turned on or to
transfer responsibility for water charges shall be made to the finance department of the
city in conformance with the procedures established by the director of finance. A
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"registration fee" for the administrative cost therefore shall be made; provided, however,
that the reversion of responsibility for water charges from a tenant to a previously
registered property owner or other customer possessing the legal right to act as a
lessor, at the time of the termination of such tenant's tenancy, shall not constitute a new
application for turning on water or transfer of responsibility for water charges and shall
not be subject to the "registration fee."
(b) Transfer of responsibility. Within the meaning of this chapter, a transfer of
responsibility for water charges occurs when any of the following conditions are met;
(1) The owner or other customer possessing the legal right to act as a lessor,
or his authorized agent, informs the department of finance that a tenant has assumed
lawful control of the property or premises or that there has been a change of lawful
tenants; alternatively, the initial tenant or a new incoming tenant informs the department
of finance that they have assumed lawful control of the property or premises.
(2) A lease or other rental agreement (signed by the owner or his authorized
agent) is provided, clearly specifying that the named tenant shall be responsible for
municipal utility services in tenant's own name. A triple -net lease or other written
agreement obligating a tenant to pay charges for water services and other municipal
utility services provided to the property or premises in the name of the owner or lessor
shall not constitute a transfer in responsibility, and liability for the payment of water
charges shall be deemed to remain with the owner or lessor.
(c) Deposit. Each applicant, except for the property owner of record, shall
make a water service deposit at the time of making an application for turning on water
or transfer of responsibility in an amount as set forth by resolution of the city council.
The deposit may be refunded or applied as an account credit if and when all municipal
utility services account bills rendered have been paid before their delinquent date for a
period of one year.
(d) In the event occupant(s) of any property or premises having registered a
municipal utility services account and transferred municipal utility services into their own
name as tenant(s), pursuant to a lease or other rental agreement (signed by the owner
or his authorized agent) clearly specifying that the named tenant(s) shall be responsible
for municipal utility services in tenant(s)' own name, thereafter quit or otherwise vacate
the premises, then responsibility for future charges shall revert to the municipal utility
services account of the property owner.
Sec. 39-17. - Applications for new water service and change in service size or
relocation.
(a) Any person desiring to request a new water service or change the size or
location of an existing water service shall make application to the agency for such
addition or change. The agency, if in its judgment determines that the change in service
size or location is advisable, will issue a permit authorizing the change. The agency
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reserves the right to make the final determination of the size of the service connection
and its location. An applicant requesting the new water service or requesting the
change in service size or location shall be liable for all costs. New locations and
changes of the location or the size of water service must be built to city specifications by
a private contractor, to be hired by applicant and inspected by city.
(b) Meters for new water service, resized service, or relocated service shall
be installed by the city. Fees for the service application, meter and installation shall be
payable in advance prior to issuance of an occupancy permit.
(c) The city shall furnish the meters.
(d) The material used for the installation of new water service or change of
the size or the location of water service shall conform to the water system design
standards in accordance with section 39-3(a).
(e) Before new water service will be permitted by the city, the customer shall
obtain any approval of facilities furnished or installed by customer, which may be
required by the Planning and Building Agency or the Orange County Fire Authority or
any other authority whose approval is required by law.
Sec. 39-18. - Facilities declared property of city; cost of repairs.
All facilities, including but not limited to water meters, meter boxes, fire hydrants
and fittings installed by the city, shall remain at all times the property of the city. Where
replacements, repairs, or adjustments of any facility are rendered necessary by the act,
omission, or negligence of the customer or of any person occupying the premises with
the consent of the customer, any expense incurred by the city shall be charged against
and collected from the customer. If the customer fails to pay such fees, the water may
be shut off until such fees are paid.
Sec. 39-19. - Water rates, service charges, fees and costs.
(a) Water commodity consumption and service charges
(1) Commodity charges. Quantitative consumption rates shall be charged in
the amount which the city council shall establish by resolution and in accordance with
applicable law.
(2) Basic service charges. Charges shall be made for services rendered to
provide and maintain a potable water supply and to provide standby readiness in the
amounts established by and for the purposes described in the resolution adopted by the
city council and in accordance with applicable law.
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(3) Multi -family per unit charge. Basic service charges shall be applied to
developments that meet the definition of multi -family dwelling/accommodation where the
individual units are not individually metered by the city.
(4) Private fire service protection charge (fire line charge). A charge shall be
made for the service rendered to provide readiness to deliver relatively large quantities
of water for short periods of time for on -site private fire protection and suppression
systems in the amounts established by and for the purposes described in the resolution
adopted by the city council and in accordance with applicable law.
(b) Fees to establish water service. All applicants, prior to connecting to a
water main or prior to an increase in size of an existing water meter or service, shall
apply and obtain a permit to do so and pay the following fees in amounts as established
by resolution of the city council.
(1) New water service application fee - see Sec. 39-17.
(2) Water meter cost and installation fee - see Sec. 39-17.
(c) City is authorized to charge/levy the following administrative and other
fees and deposits in an amount established by resolution of the city council:
(1) Meter turn on or meter turn off fee during weekdays for new water turn on
services and delinquent accounts - see Sec. 39-20(e).
(2) Afterhours turn on or turn off fee during afterhours and holidays for new
water turn on services and delinquent accounts when requested by customer - see Sec.
39-20(e).
(3) Special investigation/meter reread fee when requested by customer or
when meter was inaccessible at the time the routine meter read was attempted by the
city - see Sec. 39-20(c).
(4) Meter removal fee or meter resetting fee (to re -install meter when meter
was removed for non-payment or for violation of City Code) - see Sec. 39-20(e).
(5) Meter test fee (when requested by customer) - see Sec. 39-21(a).
(6) Temporary construction meter deposit - see Sec. 39-24.
(7) Temporary construction meter daily rental fee - see Sec. 39-24.
(8) Field collection fee - see Sec. 39-20(j).
(9) Return payment service fee - see Sec. 39-20(m).
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29(e).
(10) Fire flow test application fee - see Sec. 39-28.
(11) Fire flow test witness fee - see Sec. 39-28.
(12) Backflow preventer third -and -final notice generation fee - see Sec. 39-
(13) Water service deposit -see Sec. 39-16(c).
(14) Backflow device testing administrative fee - see Sec. 39-29(e).
(15) Registration fee - application for turning on water and transfer of
responsibility - see Sec. 39-16(a).
20(k).
(16) Tag fee - see Sec. 39-20(d).
(17) Removal of unauthorized "straight pipe" connections fee - see Sec. 39-
(18) In street cut-off (of water services) fee - see Sec. 39-20(I).
(19) Meter read trip fee - see Sec. 39-20(e).
(20) Abstract of billing history fee - Whenever a customer of record or his agent
requests a history of charges and/or fees billed to a municipal utility services account
registered in the name of the customer, an abstract of billing history shall be provided
and an "abstract of billing history fee" shall be added to the customer's next regularly
scheduled municipal utility services account/billing statement. Whenever such request is
made by a third party pursuant to customer's letter of authorization, the fee shall be
payable in advance.
Sec. 39-20. - Payment of water bills and penalties; municipal utility services
account/billing statement.
(a) Date payment due. Water commodity consumption charges, and related
water service charges (including any fire line charges), and other fees and penalties
shall be stated as part of a municipal utility services account/billing statement along with
refuse related charges as established pursuant to section 16-38 of this Code, sanitation
related charges as established pursuant to section 18-601 et seq. of this Code,
sewerage related charges as established pursuant to section 39.55.1 et seq. of this
Code, and all above related corresponding associated penalties, and are due and
payable to the department of finance on the date of presentation and become
delinquent thirty (30) days after the date of such presentation, except that when the
thirtieth (30th) day falls on a weekend, city holiday, or city hall closure day, such bills
shall be due on the next following city working day. Any charge for water supplied to
Ordinance No. NS-2921
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any customer, or any related charges or fees (including fire line charges), together with
any refuse service, sanitation service, sewerage service charges, fees, or penalties due
to the city from such customer, or due from any person who has applied for water
service, as herein provided for, shall be added to any billing being currently rendered to
such person, and the same shall become a part of his current municipal utility services
account/billing statement for water service and subject to all of the provisions of this
chapter. Partial payments made upon municipal utility services account/billing
statements shall be applied in the following order: (1) refuse service related charges, (2)
sanitation related charges, (3) sewerage service related charges, (4) water service
commodity consumption charges and related charges (including fire line service
charges) and fees established pursuant to section 39-19 of this Code, and (5)
corresponding penalties as provided respectively under sections 16-38(c), 18-603(b),
39-55.2(a), and 39-20(d) of this Code.
(b) Failure of meter to register correctly. If a meter fails to register during any
period, or is known to have registered inaccurately, the customer shall be charged for a
seasonally adjusted average daily consumption for a period of similar duration
determined when the meter was registering accurately.
(c) Meter reread and meter investigation. When a meter box is inaccessible
at the time the routine meter read was attempted by the city or when consumption
occurs in connection with a previously turned off meter, or when a customer requests
that the city verify the accuracy of the read as shown on the bill, the customer shall be
charged a "special investigation/meter reread fee" as established by resolution of the
city council for sending a field representative to the service address to investigate the
meter and obtain a reading or rereading of the meter. If the reading or rereading shows
that the previous read is in error, no special investigation/meter reread fee will be
imposed; otherwise such charge shall be added to the customer's next regularly
scheduled water bill.
(d) Penalties. A penalty of ten (10) percent shall be assessed on the unpaid
balance of all unsatisfied municipal utility services account/billing statement charges,
fees, and penalties thirty (30) days after the presentation date, in accordance with
subsection (a) of this section. Thereafter, a past due notice shall be presented to the
customer. On the next city working day following the seventh (7th) day after the date of
presentation of the past due notice, the water service shall be subject to turn off at the
premises. Two (2) days before the intended turn off of water service, a discontinuance
of service notice for non-payment "turn-off tag" shall be affixed to the premises and a
"tag fee" imposed for such notification service. Thereafter, service may be discontinued
if the bill is not satisfied within the time required by such notice. Once turned off, water
service shall remain off until all charges, penalties and fines have been paid, unless an
application to have the water turned on is received accompanied by evidence
satisfactory to the department of finance of change of ownership or change in tenants.
Upon the receipt of such evidence, the application for turning on water or transfer of
responsibility for water charges shall be processed as provided for in section 39-16.
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(e) Turn off and turn on of service. When the water has been turned off for
non-payment or for the violation of any provision set forth in this code or any ordinance,
regulation or requirement of the city, such water shall not be turned on again unless the
violation has been corrected and all charges and penalties have been paid, unless the
turn off is exempt from such payment by reason of change of person receiving service.
A "meter turn on fee" and "meter turn off fee" shall be made for each separate trip to the
premises for the purposes of turning on or turning off water service during weekdays for
new water turn on services and delinquent accounts and whenever otherwise requested
by customer; provided, however, that turn on or turn off of water service during
afterhours and holidays for new water turn on services and delinquent accounts when
requested by customer, shall be subject to a special "after hours turn on or turn off fee"
as established by resolution of the city council. After a water meter has been turned off
for a period of seven (7) days, the meter may be removed from the service. A "meter
removal fee" as established by resolution of the city council shall be made for the cost of
meter removal. A "meter resetting fee" as established by resolution of the city council
shall be made for the reinstallation of the meter and the turning on of the water. A
"meter read trip fee" as established by resolution of the city council shall be payable for
each trip to a customer's premises for the purposes of performing a meter read for
closing out of service, or for start of service, or for transfer of responsibility for service.
Fees as herein provided shall be added to the next water bill issued after date of turn
off, turn on, special investigationlreread, meter resetting/reinstallation or other
designated trip, provided the amount is not collected in advance of the turn off, turn on,
special investigation/reread, meter resetting/reinstallation, or other designated trip. For
the purposes of this article, the term "trip" shall not include the regularly scheduled
routine reading of customers' meters.
(f) Closing bill. Upon the rendering of the final bill for service, the city shall
not refund any credit balance or deposit of less than one dollar ($1.00); any checks
returned that cannot be delivered or are unclaimed shall be forfeited unless the
applicant applies for refund within twelve (12) months.
(g) Individual liability for joint service. Two or more persons who join in one
application or contract for service shall be jointly and severally liable thereunder and
shall be billed by means of a single periodic bill presented to the person designated in
the application process to receive the bill.
(h) Change of address. Water service shall not be given to any customer
upon change of address until all delinquent charges owing thereon at a former place of
residence or business have been paid.
(i) Transfer of charges. When a customer maintains separate water service
at multiple premises in the city under the same name or identity of ownership or
tenancy, and water service has been discontinued at one premises for non-payment,
the department of finance may transfer the unpaid balance owing from the account to
Ordinance No. NS-2921
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which service has been discontinued to any other account belonging to the customer for
which water service remains ongoing.
(j) Field collection fee. When a representative of the city collects payment of
delinquent charges owing from a customer or customer's agent in the field, in lieu of
performing a turn off or removal of customer's meter, a "field collection fee" shall be
applied and collected from the customer or his agent at the same time as all other
delinquent charges and fees owing are collected.
(k) Removal of unauthorized "straight pipe" connections. Whenever a
customer has connected to the city's water service through an unauthorized straight
pipe connection, the city shall cause such connection to be removed and a "removal of
unauthorized straight pipe connections fee" as established by resolution of the city
council shall be made and billed to the customer.
(1) In street cut-off of water services. Whenever, in the discretion of the
director of public works any customer's access to the water service must be physically
severed by means of an in street cut-off of water service, whether due to authorized turn
on of water service, or unauthorized straight pipe connection, or other violation of city
code, an "in street cut-off fee" as established by resolution of the city council shall be
made and billed to the customer.
(m) Any charge, fee, or deposit owing to the city which has been paid by an
instrument such as a check or draft which is dishonored upon presentation for payment,
shall be void and of no effect from its inception. The director of finance, may, in his
discretion, withhold the effect of this provision if the instrument is redeemed within
fifteen (15) days of its return. Payment of charges, fees, or deposits following a
dishonor of such instrument upon presentation for payment shall thereafter be made
only by credit card, cashier's check, money order, or cash, which amount shall include
any applicable penalty, as well as a "return payment service fee". The director of
finance shall be authorized to reject payment other than by cash, cashier's check, or
money order from such customer or such customer's agent for a period of two (2) years
following any such dishonor.
(n) Water service commodity consumption charges and water related charges
and fees established pursuant to section 39-19 of this Code, and any corresponding
penalties accrued for failure to make timely payment therefore pursuant to section 39-20
shall be a civil debt owing to the city.
Sec. 39-21. - Testing of meters; leaks.
(a) A customer may request the agency to test the meter serving his
premises. The customer shall be charged a "meter test fee" to cover the cost of such
test. The fee shall not be applied if the meter is found to register not more than two (2)
percent fast. The customer shall have the right to observe the performance of the test,
and a written report of the test will be given to him upon request.
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(b) When upon test, a meter is found to be registering more than two (2)
percent fast, the city will refund to the customer the amount of the overcharge based on
corrected meter readings for the period the meter was in use, but not exceeding a
period of six (6) months.
(c) When upon test a meter two (2) inches or less in size is found to be
registering more than twenty-five (25) percent slow, the city may bill the customer for
the amount of the undercharge based upon corrected meter readings, seasonally
adjusted for the period the meter was in service, but not exceeding a period of four (4)
months.
(d) When upon test a meter three (3) inches or larger in size is found to be
registering more than five (5) percent slow, the city may bill the customer for the amount
of the undercharge based upon corrected meter readings, seasonally adjusted for the
period the meter was in service, but not exceeding a period of four (4) months.
(e) Customers are required to keep their plumbing pipes, service pipes, and
all facilities on the customer's side of the meter in good order and are required, at their
own expense, to locate and repair any leaks. It is not the city's responsibility to locate
or repair any water facility on the customer's side of the meter. No allowance will be
made on a customer's bill for loss of water, once the water is delivered to the
customer's side of the water meter.
Sec. 39-22. - Finance director; responsibility; administrative authority.
(a) The director of finance shall have responsibility for administering the city's
consolidated municipal utility services accounts (refuse and refuse related, sanitation
and sanitation related, sewerage and sewerage related, and water and water related,
including fire line service) as they correlate to account establishment and maintenance,
billing, payment processing, collection, and customer service operations.
(b) To efficiently and equitably implement the purpose and intent of the
general provisions of this chapter subject to his administration, including those portions
of chapters 16 and 18 of this Code relating respectively to refuse service charges and
sanitation service charges in connection with municipal utility services accounts/billing
statements, the director of finance may vary and adjust the strict procedural, billing,
collection, enforcement, or other administrative requirements. In addition, the director of
finance shall have the power, for good cause shown, to waive, abate, adjust, refund, or
reduce any commodity consumption, charge, other charge, fee, or penalty imposed, or
deposit demanded. The director of finance may in his discretion exercise this authority
on a case -by -case basis in connection with any individual applicant or customer, or
other person or legal entity, or on a class -by -class basis in connection with any
category, class or subclass of applicants, customers, or other persons.
Ordinance No. NS-2921
Page 15 of 57
(c) In connection with the above described chapters and provisions subject to
his administration, the director of finance shall have the authority to settle, discontinue,
or waive the collection of any claim, or class of claims, for good cause shown, or if it
appears that further proceedings would be without merit, or if the administrative or legal
cost therefore would be excessive, or if the amount of the claim in question is de
minimus. A claim, or class of claims, shall be deemed to be de minimus whenever the
total amount of the claim is determined by the director of finance to be equal to or less
than the total anticipated administrative costs associated with collecting the amount.
The director of finance may in his discretion determine this amount on a case -by -case
basis or on a class -by -class basis.
(d) The director of finance shall have the further authority to interpret, make
rules and regulations, and establish guidelines not inconsistent with the provisions of
this chapter, subject to his administration, or those portions of chapters 16 and 18
relating respectively to refuse service charges and sanitation service charges in
connection with municipal utility services accountslbilling statements, as may be
necessary or desirable to aid in the administration or enforcement of such provisions,
including the establishment of service hours for scheduled water service turn on and
turnoff, as well as afterhours periods for the performance of unscheduled water service
turn on or turn off.
Sec. 39-23. - General regulations.
(a) There shall be the following types of water services:
(1) Domestic -residential. Domestic -residential water service shall be used to
serve domestic water to residential units, including single-family detached homes, single
family attached units, residential units within multi -family developments such as
apartments, condominiums, and townhomes, residential units within a mixed -use
development, and mobile home spaces.
(2) Domestic -commercial. Domestic -commercial water service shall be used
to serve domestic water to motels, hotels, restaurants, office buildings, commercial
centers, and strip malls.
(3) Domestic -municipal. Domestic -municipal water service shall be used to
serve domestic water to federal, state, county, and city government offices, buildings
and parks.
(4) Domestic -industrial. Domestic -industrial water service shall be used to
serve domestic water to industries such as chemical and allied products, food, mining,
paper and allied products, petroleum refining, and steel.
(5) Domestic -institutional. Domestic -institutional water service shall be used
to serve domestic water to hospitals, convalescent homes, developmental facilities, long
Ordinance No. NS-2921
Page 16 of 57
term care facilities, nursing homes, psychiatric facilities, rehabilitation facilities, and
developmental disability facilities.
(6) Domestic -common area. Domestic -common area water service shall be
used to serve domestic water to clubhouses, on -site laundry rooms, recreational areas,
exercise rooms, drinking fountains, cooling equipment and make up water for
recirculating decorative fountains.
(7) Irrigation. Irrigation water service shall be used for irrigation systems to
establish and maintain landscape areas, lawns, trees, gardens, and shrubs; assist crop
and pasture growth; or to maintain vegetation on recreational lands such as parks,
sports fields, and golf courses. Irrigation includes water that is applied for pre -irrigation,
chemical application, weed control, field preparation, harvesting, and dust suppression.
Irrigation water service shall be used to irrigate all non-residential irrigated landscapes
of 1,000 sq. ft. and residential irrigated landscape of 5,000 sq. ft. or greater.
(8) Industrial. Industrial water service shall be used to serve water to
industries that use water in their manufacturing or any portion of their fabrication or
process systems.
(9) Recycled water. Recycled water service, if available, shall be used in
accordance with section 39-38.
(10) Fire protection. Fire protection services shall be used for fire protection
systems pursuant to the local fire code as specified in section 39-27.
(b) There shall be the following metering requirements:
(1) Each individual residential unit, commercial unit, industrial unit, and mobile
home space shall be individually metered by city or submetered as required by
applicable law.
(2) Residential lots with landscape area over 5,000 sq. ft. shall be required to
have a dedicated irrigation service and water meter.
(3) Non-residential lots with landscape area greater than 1,000 sq. ft, shall
have dedicated irrigation service and water meter.
(4) At the discretion of the director of public works, master metering can be
allowed if site conditions prohibit the installation of individual meters, or submeters are
proposed by the developer.
(5) Newly constructed multiunit residential structures or newly constructed
mixed -use residential and commercial structures for which an application for a water
connection, or more than one connection, is submitted after January 1, 2018, shall at
Ordinance No. NS-2921
Page 17 of 57
the owner's sole cost and responsibility have a measurement of the quantity of water
supplied to each individual residential dwelling unit as a condition of new water service.
The measurement may be by individual water meters or submeters. The owner shall be
required to install and read such meters, unless otherwise agreed by the city.
(6) Multifamily dwellings and common interest developments including
apartment complexes, condominiums, townhomes, mixed use developments, and
mobile home parks with common area amenities shall have a dedicated domestic -
common area water service and meter.
(c) Meter required. Every water service, except fire protection services
meeting conditions of section 39-27, shall have a meter installed in the service line in
the public right-of-way or a dedicated easement.
(d) Maintenance of customer's facilities. Customers shall prevent all waste of
water and keep their service pipes, all plumbing fixtures, pipes, and other apparatus
(except facilities owned by the city) in good repair and free from leakage and backflow
at their own expense. Customers shall be liable for all damages which may result from
the customer's failure to maintain such facilities in good repair and free from leakage
and backflow.
(e) Vacated premises. Water rates will be charged for vacated premises until
the city is notified of the discontinuance of the use of water, and is requested to turn off
the water.
(f) Admittance to premises. Any authorized employee of the city shall be
admitted at all reasonable hours to all appropriate parts of the premises supplied with
water to see that the provisions of this article, resolutions adopted pursuant hereto, and
administrative regulations published in accordance herewith are carried out.
(g) Unauthorized turn -on or tampering. No one except an authorized
employee of the city shall turn the water on or off from or to any premises at any city
curb stop, or connect or disconnect, or in any way tamper with, any pipes in the meter
boxes or with any other part of the water system of the city.
(h) Resale or distribution. No customer supplied by the city shall
commercially supply water to any other person on property other than the premises for
which the customer has applied for service, except as may be permitted by special
agreement with the agency. Water used by any customer shall be restricted to that use
specified in the application or permit for such service.
(i) Utility emergency requirements. All faucets, sprinklers, hose nozzles, or
other continuous streams must be shut off promptly upon the sounding of an alarm of
fire or upon notice of other emergency or major disaster. The water shall not be turned
on again until the fire is known to be extinguished or the required repairs have been
made.
Ordinance No. Ns-2921
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(j) Shut -offs for extensions and repairs. The city reserves the right upon
reasonable notice, if possible, at any time to shut off the water in its mains for the
purpose of making extensions or repairs, or for other purposes, and all persons having
boilers within their premises not supplied with tanks or cisterns, but depending upon the
pipes of the city to keep them supplied, shall caution against the danger of collapse.
(k) Responsible owner or applicant. In all cases where water is supplied to
several tenants from one connection or tap, the city contracts only with the person
designated on the application. Failure by such person to comply with the provisions of
this article, or with resolutions or regulations enacted or adopted pursuant hereto shall
be sufficient cause to disconnect all service until such ordinances, resolutions or
regulations are complied with.
(1) Right of agency to install facilities. The city shall have the right at any
time, and at any point for good cause, to install or change any water meter, detector
check, backflow preventer, and fittings as required by this article, and the customer shall
bear all costs for work so performed. Failure to pay for these facilities as set forth in this
article shall relieve the city of any responsibility to provide any service and the service
shall be disconnected until full payment of costs, interest, and penalties has been made
to the city.
(m) Nonliability of city for interruption in service. The city shall not be liable for
damage resulting from interruption of service, shortage, insufficiency, or quality of
supply.
(n) Notice to customer for shutdown of service. In case of emergency or
during normal water system maintenance and repair operations, whenever possible, all
consumers affected will be notified prior to any shutdown of service.
(o) Temporary shutdowns authorized. Temporary shutdowns may be
restored by the city for improvements and repairs and the city shall not be liable for any
loss or damage occasioned thereby.
(p) Inspecting apparatus --Right of city. The city reserves the right of
inspection of customer's apparatus at all times.
(q) Resale of water prohibited. Where submeters are utilized, customer shall
not resell to another person at any charge higher than his pro rata share of the total
charges as rendered by the agency.
(r) Pressure and supply. The city assumes no responsibility for loss or
damage because of high water pressure or lack of water or pressure and merely agrees
to furnish such quantities and pressure as are present in its general distribution system.
The service is subject to shut down and variations required by the operation of the
Ordinance No. NS-2921
Page 19 of 57
system. Any pressure regulation to control water pressure greater than 80 psi (pounds
per square inch) shall be the responsibility of the customer.
(s) Curb stops. There shall be a curb stop or valve in every attachment just
inside the curb at a point to be designated by the city. The curb stop and box will be
supplied by the city and shall be for its exclusive use and under its exclusive control.
(t) Damage to customer's property. The city will not be responsible for
damages to buildings or their contents from any break in a water pipe beyond the street
service box. Water customers shall, for their own protection, provide at their own
expense another valve at the first suitable point beyond the meter.
(u) Unused service connection. Any service connection which has been
installed for a period of ten (10) years or more and has not been activated for ten (10)
years shall be considered inactive and obsolete. Any person desiring water service for
such premises or any portion thereof formerly supplied by the inactive service shall
make application for a new service connection and pay the current charge therefore.
(v) Meter box or hydrant obstruction. No person shall place trash, dirt,
building materials, or other objects or obstructions on or around meter boxes or on,
around, or adjacent to city hydrants. No person shall allow the meter boxes or hydrants
to become obstructed or obscured by vines, trees shrubs, plants, or in any manner so
as to make their location difficult to determine, or so as to interfere with or render
difficult free access to, or use of, meter boxes or fire hydrants. In the event of
obstruction or obscuring, notice shall be given by the agency to the property served by
such meter, or adjacent to such hydrant; such notice shall contain the requirement that
the obstruction be removed within twenty-four (24) hours. Where a meter box is
obstructed or obscured so that it cannot be read, a "special investigation/meter reread
fee" shall be made for returning to read the meter.
(w) Responsibility of city. The city's responsibility ends at the customer's side
of the meter or where the city's facilities terminate.
(x) Above ground water system appurtenances. Fire hydrants and
aboveground backflow prevention devices, fire connection stand pipes and above
ground meters shall be entirely color coded as follows:
Public fire hydrant White
Private fire hydrants OSHA Red
Irrigation meter and Backflow Prevention Device Green
Domestic meter and Backflow Prevention Device Blue
Fire Backflow Prevention Device and fire connection standpipes OSHA Red
All colors shall follow the city's standard specification as established by the agency.
Ordinance No. NS-2921
Page 20 of 57
(y) Fire hydrant location. Fire hydrants shall be installed in locations specified
by the agency. If an applicant requests, and the agency approves, a change in the size,
type, or location of specified hydrants may be made. The applicant shall pay any
additional costs required to comply with the request.
Sec. 39-24. - Temporary service; fire hydrant meters.
(a) Use of fire hydrants as temporary water service. City fire hydrants are
provided for the primary purpose of extinguishing fire and shall be opened and used
only by the agency, fire department, or such persons as may be authorized by permit.
No person shall draw water from any fire hydrant without a permit. Water shall be drawn
from hydrants by use of a standard fire hydrant wrench, an auxiliary valve, and meter.
Such auxiliary valve and meter shall be placed on the fire hydrant outlet with the
auxiliary valve closed before any fire hydrant valve is opened. Any person using a fire
hydrant without the required permit, tools, and meter may be charged with theft of
water.
(b) Permits shall be issued in the following manner:
(1) Permits shall be issued for a period not to exceed six (6) months.
Renewals for the same location or permits for a different location may be granted only
after the city has inspected the meter for damage or tampering and has determined the
amount of water used as recorded by the meter and that all bills due and payable have
been paid or that the amount of deposit is adequate to cover all unpaid bills or cost of
repairs.
(2) Permits shall not be granted to any individual business or agency known
to be in violation of any provision of this Code,
(3) Permits shall show the name and address of the permittee, the date
issued, the expiration date, the number and location of each hydrant from which water
may be obtained, and the amount of money deposited.
(4) Deposits may be transferred from one permit to another only if all the
conditions of (1) and (2) above have been met.
(c) Deposit and fees. Upon granting any permit under this section, the
agency shall require the applicant to make a deposit as set by resolution of the city
council sufficient to cover cost of meter with stand, auxiliary valve, and hydrant wrench.
Deposits will be refunded upon the return of undamaged meter and tools and payment
for water used. All or part of the deposit may be forfeited for failure to report the amount
of water used monthly, for failure to pay any bill, or for failure to return any meter and
tools issued to the permittee.
Ordinance No. NS-2921
Page 21 of 57
(d) Fees. A daily meter rental fee as set by resolution of the city council, in
addition to the cost of water used, shall be charged for each day the meter is in
possession of the permittee. A minimum fee equal to the total of the daily rental charge
for five (5) days shall also be established. The rental and cost of the water used may be
deducted from the deposit.
(e) Timing. Upon completing the Fire Hydrant Meter Permit Application, a fire
hydrant meter will be installed by the city at the location specified in the permit within
forty-eight (48) hours of the completed application.
Sec. 39-25. - Water measurement.
(a) Every water service as defined in this chapter shall be metered.
(b) Water services shall be designated according to the type of use as defined
in this chapter.
(c) Only duly authorized employees or agents of the city shall be permitted to
install water meters. Following the final acceptance of the water service and meter, the
meter and the service connection shall belong to the city and are the sole property of
the city.
(d) Meters will be read at regular intervals for the preparation of regular bills
and as required for the preparation of opening bills, closing bills, and special bills.
Sec. 39-26. - Continuity of service.
(a) The city will exercise reasonable diligence to furnish a continuous and
sufficient supply of water to its customers and to avoid any shortage or interruption of
delivery thereof. It cannot, however, guarantee a continuous or sufficient supply or
freedom of interruption.
(b) The city shall not be liable for interruptions or shortage of supply, nor for
any loss or damage occasioned thereby.
(c) Whenever, in the operation of the city's water system, interruption in the
delivery of water to customers results from or is occasioned by cause other than the
exercise by the city of its right to temporarily suspend the delivery of water for the
purpose of making repairs or improvement to its system, notice of any such interruption
will not be given to the customers of the city, but the city shall exercise reasonable
diligence to reinstitute delivery of water.
(d) The city, whenever it shall find it necessary for the purpose of making
repairs or improvements to its system, shall have the right to temporarily suspend the
delivery of water. In all such cases, as reasonable notice as circumstances will permit
will be given to the customer, and the making of such repairs or improvements will be
Ordinance No. NS-2921
Page 22 of 57
completed as rapidly as may be practicable and at such times as will cause the least
inconvenience to its customers.
Sec. 39-27. - Private fire protection service,
(a) The use of separate fire protection services shall be limited to servicing
structural and buildings fire sprinkler systems, fire hoses, on -site fire pumps, fire
department connection standpipes, and fire hydrants. No such service shall be used for
any purpose other than flushing, fire flow testing, and the extinguishment of fires. All
such services shall be equipped with an approved double check valve assembly in
accordance with section 39-29(i) at the expense of the owner.
(b) A private fire protection service required to be flow tested routinely shall
be equipped with an appropriately sized fire service meter approved by the Orange
County Fire Authority.
(c) For non-residential tenant improvement projects that require a permit, plan
check, or design review costing $50,000 or more, an approved double check valve
assembly shall be installed on the existing private fire service.
Sec. 39-28. - Fire flow tests.
Fire flow tests shall be performed by a certified fire protection professional. An
application shall be submitted and a permit issued to the individual requesting the test
prior to conducting the test. The flow test must be witnessed by a representative of the
agency. A fire flow application fee and a fire flow witness fee, as set by resolution of the
city council, shall be the responsibility of the applicant.
Sec. 39-29. - Protection of public water supply,
(a) State regulations adopted. The regulations of the State of California
related to Drinking Water Supplies, Title 17, as they are now in effect or as they may be
amended in the future, insofar as the same are applicable to the protection of the water
supply of this city, are hereby adopted, incorporated herein and made a part hereof.
(b) Purpose; applicability.
(1) The purpose of this section is:
(A) To protect the public water supply against actual or potential cross -
connection by isolating within the premises contamination that may occur because of
some undiscovered or unauthorized cross -connection on the premises;
Ordinance No. NS-2921
Page 23 of 57
(B) To eliminate existing connections between drinking water systems and
other sources of water that are not approved as safe and potable for human
consumption;
(C) To eliminate cross -connections between drinking water systems and
sources of contamination; and
(D) To prevent the making of cross -connections in the future.
(2) It is unlawful to make or maintain, for any period of time whatsoever, any
cross -connection between plumbing pipes or water fixtures being served with water by
the agency and any other source of water supply, or to maintain any sanitary fixture or
other appurtenances or fixtures which may cause or allow backflow of water or other
substances into the water supply system of the city and/or the service of water pipes or
fixtures of any customer of the city.
(3) No water service connection to any premises of a type specified in
subsection (i) of this section shall be installed or maintained unless the public water
supply is protected as required by applicable state regulations and this section.
(c) Approval.
(1) Each backflow preventer required hereunder shall be approved by the
agency prior to installation and shall be installed by and at the expense of the customer
for continued service or before a new service will be granted.
(2) The agency shall approve a device when the device has received
approval by the Foundation for Cross -Connection Control and Hydraulic Research of
the University of Southern California (or other qualified organization as designated by
the agency), and will provide desired service and reliability. The agency shall provide,
upon request, to any affected customer, a list of approved devices.
(d) Installation.
(1) Devices shall be installed as close as practical to the customer's service
connection and shall be installed above grade in an accessible location approved by the
agency.
(2) Devices shall have at least the same cross -sectional area as the water
meter. In those instances where it is determined that a continuous water supply is
necessary, two (2) sets of devices shall be installed in parallel. Where parallel devices
are required, the sum of the cross -sectional areas of the devices shall be at least
equivalent to the cross -sectional area of the meter.
(e) Maintenance, testing, and records.
Ordinance No. NS-2921
Page 24 of 57
(1) The customer shall test and service such devices at least once a year and
immediately after installation, relocation, or repair. A report, in a form acceptable to the
agency, which sets forth the results of such test(s) shall be filed immediately with the
agency. The agency may require a more frequent testing schedule if it is determined to
be necessary and all costs shall be borne by the customer.
(2) Devices shall be serviced, overhauled or replaced whenever they are
found to be defective. All costs of such service, overhaul or replacement, including
testing, repair, and maintenance shall be borne by the customer. The agency may
require device information, such as location and pictures, to be submitted with the test
forms.
(3) The agency will supply affected customers with a list of persons
acceptable to the agency to test devices.
(4) The agency will notify affected customers when annual testing of a device
is needed. Failure to notify shall not relieve the customer of the obligation to test and
service its devices.
(5) Upon the issuance of a third and final notice to test a device, the agency
may impose a backflow preventer third -and -final -notice generation fee in an amount
established by resolution of the city council.
(6) The city reserves the right to hire a private tester to test the device and bill
the customer for the cost of the test plus a backflow device testing administrative fee as
set by resolution of the city council, which shall be the responsibility of the applicant, if a
device has not been maintained and tested within six months, or one hundred eighty
(180) days, from the date when the first notice regarding testing was mailed.
Reasonable efforts to notify the customer of the impending testing will be made.
(f) Backflow prevention device removal.
(1) Notification and approval. The agency must be notified and approval must
be obtained from the agency before a device is removed.
(2) Removal in general. The use of a device may be discontinued and the
device removed from service upon presentation of sufficient evidence to the agency to
verify that a hazard no longer exists or is not likely to be created in the future.
(3) Removal for relocation, A device may be relocated following confirmation
by the agency that the relocation will continue to provide the required protection to
satisfy installation requirements. A retest will be required, prior to return to service,
following the relocation of the device.
Ordinance No. NS-2921
Page 25 of 57
(4) Temporary removal for repair. A device may be removed for repair or
service, provided water use is either discontinued until repair is completed and the
device is returned to service, or the service connection is equipped with backflow
protection approved by the agency. A retest will be required, prior to return to service,
following the repair or service of the device.
(5) Temporary removal for replacement. A device may be removed and
replaced, provided water use is discontinued until the replacement device is installed.
All replacement devices must be approved by the agency prior to being put into service
and must be commensurate with the degree of hazard involved. A retest will be
required, prior to return to service, following the replacement of the device.
(g) Water system survey.
(1) Plans and specifications must be submitted to the agency upon request
for review of possible cross -connection hazards for new or existing service connections.
If it is determined that a device is necessary to protect the public water system, the
required device must be installed before service will be provided or continued.
(2) The agency may conduct an on -premises inspection or reinspection to
evaluate cross -connection hazards. Any customer which cannot or will not allow an on -
premises inspection of their piping system shall be required to install the device the
agency considers necessary.
(h) User supervisor. At each premises where it is necessary in the opinion of
the agency, a user supervisor shall be designated by and at the expense of the
customer. This user supervisor shall be responsible for the monitoring of the devices
and for avoidance of cross -connections. In the event of contamination or pollution of the
drinking water system due to a cross -connection on the premises, the agency shall be
promptly notified by the user supervisor so that appropriate measures may be taken to
overcome the contamination. The customer shall inform the agency of the user
supervisor's identity on, as a minimum, an annual basis and whenever a change occurs.
(i) Type of protection required.
(1) The type of protection that shall be provided to prevent backflow into the
approved water supply shall be commensurate with the degree of hazard that exists on
the customer's premises. The type of device shall be one of the following:
(A) Approved air gap separation (hereinafter "AG");
(B) Approved double check valve assembly (hereinafter "DC"); or
(C) Approved reduced pressure principle assembly (hereinafter "RP")
Ordinance No. N5-2921
Page 26 of 57
(2) The customer may choose a higher level of protection than required by the
agency. The minimum types of backflow protection required to protect the approved
water supply at the customer's water connection to premises, with varying degrees of
hazard, are provided in Table 1 below. Situations which are not covered in Table 1 shall
be evaluated on a case -by -case basis, and the appropriate backflow protection shall be
determined by the agency.
(3) In those instances where conditions warrant, the agency may modify the
minimum installation herein indicated as appropriate to provide a degree of protection
commensurate with the degree of hazard.
TABLE 1. TYPE OF BACKFLOW PROTECTION REQUIRED
Minimum
Degree of Hazard
Type
of Backflow
Protection
1.
Aircraft and missile plants
RP
2.
- _ .... _._... -- .
Automotive plants
---
RP
3.
Auxiliary water systems (interconnected)
RP
4.
`
Auxiliary water systems (not interconnected)
RP
5.
Beverage bottling plants
I RP
I
6.
Boilers
RP
IF-_
7.
_. - .......
Breweries
RP
8.
Buildings greater than 3 stories or greater than 34 feet in height from
DC 1
curb level
1
9. i
Buildings with 2 or more service connections (interconnected)
DC F
10.
Buildings with house pumps and/or potable water storage tank
DC
11
Buildings with wastewater pumping and/or treatment plants (not
RP
interconnected)
I
12.I
Canneries
RP
:13.1
Car wash facilities
I
RP
14.1
..
Centralized heating and air conditioning plants
i
--
RP
15.1
....._._ ...
Chemical plants
j
RP
16.
Chemically treated potable water systems
RP
17.
Civil works (facilities not subject to city plumbing inspection) 3
RP1
Ordinance No. NS-2921
Page 27 of 57
18. Commercial laundries RP
19. Cooling towers AG
20. Dairies and cold storage plants RP
21.1
Dye works
RP
22.
Film processing laboratories
RP
23.1
- ------------
Fire protection system with biological or chemical additives
RP
24,
. ..........
Fire protection system with unapproved auxiliary water supply (not
DC
interconnected)
25.
Fire protection system with unapproved auxiliary water supply
RP
(interconnected)
Fire protection system with storage tanks or private reservoirs
DC
26.
27.
Fire protection systems with 2 or more service connections
DC
(interconnected)
28.
Food processing plants
RP
29
High schools and colleges
RP
.30
. .......... .... ......... . . ..........
Holding tank disposal stations
RP
Hospitals (major complexes)
RP
32.1
....... . ........ - - -----
Irrigation systems
RP
:33.
Laboratories using toxic materials
RP
34.
Manufacturing, processing, and fabricating plants using toxic materials
RP
Manufacturing, processing, and fabricating plants using nontoxic
RP
:3
materials
.36.
Medical and dental buildings
RP
37.1
... . ... ....... .. . .....
Mobile home parks
DC
38.1-
..... ............. .. .. .. ..
Motion picture studios
RP'
39.
. .--
..... - - --
Oil and gas production facilities
RP
40.
Paper and paper production plants
RP
41
Plating plants
RP
42.1
Premises where recycled water" is used (not interconnected)
RP
.43,1
. .... ..
Radioactive materials processing facilities
... .... ... ....
RP
:44.
.... .. . . . .......
Restricted, classified, or other closed facilities
RP
.45
Rubber plants
RP
Ordinance No. NS-2921
Page 28
of 57
46. 1 Sand and gravel plants RP
47. Sewage and storm drainage facilities RP
Any premises where there is a repeated history of cross -connections
48' I being established or reestablished RP
-. ........ 3. _.. _.....__....... ........
Unapproved water systems or private piping systems constructed
49 k without the approval of the agency or the city's planning and building AG
agency:
Premises where entry is restricted so that inspections for cross
50 connections cannot be made with sufficient frequency or at sufficiently RP
short notice to assure that they do not exist
(j) Discontinuance of water service.
(1) Service of water to any premises may be discontinued by the agency,
after notice, if a device is not installed, tested, and maintained as required by this
section, or if any defect is found in an installed device, or it is found that a device has
been removed or bypassed, or if unprotected cross -connections exist on the premises,
or if the agency determines a hazard or potential hazard exists. Service will not be
restored until such conditions or defects are corrected.
(2) When the agency encounters water uses that represent a clear and
immediate hazard to the potable water supply, the agency shall institute the procedure
for discontinuing the city water service.
(3) Conditions or water uses that create a basis for refusal to provide or
termination of water service shall include, but are not limited to, any of the following
items:
(A) Refusal to install a required device.
(B) Refusal to test a device.
(C) Refusal to repair a faulty device.
(D) Refusal to replace a faulty device.
(E) Direct or indirect connection between the public water system and a sewer
line.
(F) Unprotected direct or indirect connection between the public water system
and a system or equipment containing contaminants.
Ordinance No. N5-2921
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(G) Unprotected direct or indirect connection between the public water system
and an auxiliary water system.
(H) A situation which presents an immediate health hazard to the public water
system.
(4) Water service termination procedures shall include the following items:
(A) For conditions (3)(A), (3)(B), (3)(C) or (3)(D) of subsection (j) above, the
agency will terminate service to a customer's premises after written notice has been
sent, specifying the corrective action needed and the time period in which it must be
done. If no action is taken within the allowed time period, water service may be
terminated.
(B) For conditions (3)(E), (3)(F), (3)(G) or (3)(H) of subsection (j) above, the
agency will take the following steps:
(i) Make a reasonable effort to advise customer of intent to terminate water
service.
(ii) Terminate water supply and lock service valve. The water service will
remain inactive until correction of violations has been approved by the agency.
(k) Information requests. Upon request, the agency will provide interested
parties with copies of section 39-29, rules and regulations for the testing and
maintenance of devices, and such other advice, information, illustrative sketches,
drawings and data as may be necessary to familiarize the customers, engineers,
architects and others with agency requirements.
Sec. 39-30. - Certification of water supply.
Before the issuance of any permit or variance or the signing of any tract map,
parcel map, lot split, or improvement plans, a certification must be obtained from the
agency stating that the water system supplying the property meets the requirements for
the last rate classification of the city by the American Insurance Association in supply,
distribution facilities and fire hydrants, or that the property is or will be served by the city.
Sec. 39-31. - Greywater systems.
No person shall construct or maintain a greywater system, as defined by the
Water Code of the State of California. In order to avoid the potential health hazard
presented by a greywater system, the public works agency may discontinue water
service to any premises on which a greywater system has been installed until such
system is removed.
Sec. 39-32. - Recycled water —Source of recycled water.
Ordinance No. NS-2921
Page 30 of 57
(a) The city has agreed to buy recycled water from the Orange County Water
District (OCWD) and to resell such recycled water, as contractor for OCWD, to water
users located within the jurisdictional and service boundaries of the city.
(b) Any city obligation to deliver recycled water is conditioned upon OCWD's
completing and making operational the recycled water treatment and distribution system
known as the Green Acres Project, including the distribution pipeline system necessary
to provide recycled water to users; upon OCWD's making recycled water available for
sale to users; and upon issuance of all necessary permits, certificates, and approvals by
all federal, state and local regulatory agencies having jurisdiction over the construction
and operation of water recycling facilities and over the production, distribution, sale and
use of recycled water. Any obligation is further conditioned upon OCWD being able to
acquire acceptable right-of-way access from the Green Acres Project facilities to the
users' property for distribution pipeline purposes, and upon approval of all federal, state,
and local agencies having regulatory jurisdiction or grant -funding responsibilities with
regard to the Green Acres Project facilities.
(c) The city shall have no obligation to supply recycled water beyond that
usable by the user on the property set forth in any recycled water user agreement.
Recycled water furnished by the city shall be provided solely for the user's use, and the
user shall not resell any such recycled water.
Sec. 39-33. - Same —Pressure and quality of water purchased by user.
Subject to compliance by OCWD, all recycled water delivered to users from
Green Acres Project facilities shall conform to the current and future requirements
established by the California Regional Water Quality Control Board -Santa Ana Region,
state and local health departments, and federal, state and county agencies having
jurisdiction to establish minimum standards for the quality of recycled water. Recycled
water shall be delivered on a continuous basis at the minimum and maximum pressures
set forth in the user's recycled water user agreement.
Sec. 39-34. - Same —Ownership of valves and meters.
(a) The city shall own, operate, and maintain the control valves located on
each side of the meter and the metering device installed on the service line to the user's
property. At locations where recycled water is used exclusively, the city may convert
existing service connections (including control valves and meters) from potable to
recycled water system connections. The user will own and maintain all facilities on the
user's side of the customer control valve. The user shall be held responsible and
charged for all water passing through meters at its property.
(b) The city reserves the right to determine the size of the recycled water
pipeline, the type of pipe, the service connection required, and any and all other
Ordinance No. N5-2921
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appurtenances related to recycled water usage which are located on the property
location to which recycled water will be delivered.
Sec. 39-35. - Same —Purchase of water by user.
(a) The city will supply recycled water to the user, and the user shall purchase
recycled water for the location(s) and purposes and in the estimated amounts set forth
in its recycled water user agreement.
(b) The user shall commence taking deliveries of recycled water after
receiving written notice of availability from the city. To the extent that the user's then -
current use of its property necessitates the use of recycled water, the user will continue
to purchase recycled water from the city. In the event that the current use of the
property is discontinued or is modified, recycled water service may be terminated by
mutual agreement in writing by the city and the user.
(c) The city reserves the right to control and schedule the use, distribution,
and delivery of recycled water if, in its reasonable discretion, control and scheduling are
necessary to maintain the recycled water distribution system in acceptable working
condition. Scheduling may include, but is not limited to, varying rates of pressure and
programming deliveries to the user and/or to portions of the user's property.
(d) If at any time during the construction or operation of the Green Acres
Project facilities, real or potential hazards, or evidence of a hazard, are found to exist,
the city reserves the right and has the authority to terminate recycled water service to
the user's property in the interest of protecting the public health. Service shall be
reinstated upon abatement of the hazard. If service is terminated pursuant to this
section, the city may supply the user with water from its potable water sources or an
alternative recycled water system at the then -current recycled water rate for up to thirty
(30) days; after thirty (30) days and until such time as the delivery of recycled water is
reinstated, the user shall pay the potable water rate if potable water is supplied or the
recycled water rate if an alternative source of recycled water is used.
(e) In the event the lack of delivery of recycled water is the result of an
operational fault of the city, the rate for the water delivered through the system will be
equal to the then -current rate for recycled water for a period of up to thirty (30) days;
thereafter, the user shall pay the regular potable rate. If the inability to deliver is beyond
the control of the city, the city shall charge and the user shall pay the regular potable
rate.
(f) In the event that OCWD ceases the production and distribution of recycled
water or in the event that the treatment criteria imposed by any regulatory authority
exceed or differ significantly from those existing as of the date of the execution of the
recycled water user agreement and application for water service, the city shall supply
potable water at the then -established potable water price. The city shall incur no liability
Ordinance No. NS-2921
Page 32 of 57
to the user by reason of the temporary cessation of delivery of recycled water or by
reason of the termination of such delivery.
Sec. 39-36. - Same —Price of recycled water.
The price to be paid by the user for all recycled water delivered by the city shall
be established by resolution of the city council, subject to the provision of the user's
recycled water user agreement.
Sec. 39-37. - Same —Payment.
Recycled water accounts shall be subject to section 39-20 of this chapter.
Sec. 39-38. - Same —Limitation on use.
Recycled water delivered from OCWD's Green Acres Project facilities has
restricted uses. The user shall use recycled water only upon the property of the user
and only for those uses and purposes provided for in the recycled water user agreement
and which are legally permissible under the laws of the state, as well as the rules and
regulations adopted by the city, by OCWD and by all regulatory agencies having
jurisdiction, including but not limited to the California Regional Water Quality Control
Board -Santa Ana Region, and by state and local health departments.
Sec. 39-39. - Same —Rules and regulations.
The user shall comply with all rules and regulations, including the "Green Acres
Project, Project Rules and Regulations for the Use of Recycled Water," promulgated
now and in the future by OCWD, the city, the State of California or the federal
government relating to the sale, distribution, transportation, and use of recycled water.
Sec. 39-40. - Same —Responsibility.
(a) The city's responsibility for the recycled water delivered to the user ends at
the user's side of the meter or, in the case of an unmetered or other special installation,
where the city's facilities terminate. Operation, management, maintenance, and
monitoring with respect to the storage, distribution, and other facilities under the control
of the user shall be the responsibility of the user.
(b) The user shall allow the city and/or OCWD's representatives to enter the
user's premises for monitoring, inspecting, sampling, analysis, and observation of the
user's recycled water facilities at all reasonable times. The user, its personnel,
representatives, and agents shall cooperate with the city and/or OCWD in such
activities and assist in the performance of operational tests as required. If a
determination is made that the user's facilities are not in compliance with city and/or
OCWD requirements, the user shall promptly initiate and diligently pursue to completion
Ordinance No. NS-2921
Page 33 of 57
action that will correct the conditions causing the noncompliance. If the user shall fail to
comply with its obligations specified herein, the city may, at the user's expense, make
such repairs, improvements, changes, or undertake such other activities as are
necessary to comply with the user's obligations. Such expense shall be payable to the
city by the user upon demand, or the city may discontinue recycled water service until
such time as the user makes appropriate repairs and the city inspects the user's system
to assure conformance with applicable rules and regulations.
Sec. 39-41. - Same —Applicability of chapter.
Recycled water accounts and service shall be subject to and shall comply with all
the provisions of this chapter, except as specified in sections 39-32 through 39-40. In
the event of conflict between sections 39-32 through 39-40 and the other portions of this
chapter, the provisions of sections 39-32 through 39-40 shall control.
Sec. 39-42. - Same —Agreement to be signed.
Before any recycled water service is provided, the user shall sign a recycled
water user agreement with the director of public works, who is hereby designated as the
agent of the city to enter into such agreements, in addition to filing or obtaining any
applications or permits required by this chapter.
Secs. 39-43-39-49. - Reserved.
SECTION 6. Article III of Chapter 39 of the Santa Ana Municipal Code is hereby
repealed in its entirety.
SECTION 7. Article III of Chapter 39 of the Santa Ana Municipal Code is hereby
reenacted in its entirety as follows:
ARTICLE III. - SEWERS
Sec. 39-50. - Definitions.
As used in this article:
Agency means Public Works Agency, City of Santa Ana.
Best management practices (BMPs) means schedules of activities, a prohibition
of practices, maintenance procedures, and other management practices to prevent or
reduce the introduction of FOG to the sewer facilities.
Change in operations means any change in the ownership, food types, or
operational procedures that have the potential to increase the amount of FOG
generated and/or discharged by FSEs in an amount that alone or collectively causes or
creates a potential for SSOs to occur.
Ordinance No. NS-2921
Page 34 of 57
Director of public works means the chief administrative officer of the department
of public works, City of Santa Ana.
Discharger means any person who discharges or causes a discharge of
wastewater directly or indirectly to a public sewer. Discharger shall mean the same as
user or customer.
Enforcing attorney means the city attorney or district attorney acting as counsel
to the city and his/her designee.
Fats, oils, and grease (FOG) means any substance such as a vegetable or
animal product that is used in, or is a byproduct of, the cooking or food preparation
process, and that turns or may turn viscous or solidifies with a change in temperature or
other conditions.
FOG control program means the FOG control program required by and
developed pursuant to Statewide General Waste Discharge Requirements for Sanitary
Sewer Systems (State Water Resources Control Board Order No. 2006-0003-DWQ).
FOG control program manager means the agency's Water Resources Manager
and persons designated by and under his/her instruction and supervision, who are
assigned to administer the FOG control program. A consultant retained under contract
by the city may be designated as the FOG control program manager.
Food grinder means any device installed in the plumbing or sewage system for
the purpose of grinding, chopping, macerating, or pressing food waste or food
preparation byproducts for the purpose of disposing some or all food waste into the
sewer system.
Food service establishment (FSE) means food facilities defined in the California
Retail Food Code, and any commercial entity, operating in a permanently constructed
structure such as a room, building, or place, or portion thereof, maintained, used, or
operated for the purpose of storing, preparing, serving, or manufacturing, packaging, or
otherwise handling food for sale to other entities, or for consumption by the public, its
members, or employees, and which has any process or device that uses or produces
FOG, or grease vapors, steam, fumes, smoke or odors that are required to be removed
by a type I or type II hood, as defined in the California Retail Food Code.
Grease control device means any grease interceptor, grease trap, or other
mechanism, device, or process, which attaches to, or is applied to, wastewater
plumbing fixtures and lines, the purpose of which is to trap or collect or treat FOG prior
to it being discharged into the sewer system. A grease control device may also include
any other method proven to reduce FOG subject to the approval of the director of public
works.
Ordinance No. NS-2921
Page 35 of 57
Grease interceptor means a multi -compartment device that is constructed in
different sizes and is generally required to be located outdoors and underground
between a FSE and the connection to the sewer system. These devices must be
cleaned, maintained,. and have the FOG regularly removed and disposed of in a proper
manner to be effective. Also referred to as gravity grease interceptor or GGI.
Grease removal device means a type of hydro -mechanical grease interceptor
that automatically and mechanically removes non -petroleum fats, oils, and grease from
the interceptor, the control of which is either automatic or manually initiated. Also
referred to as GRD.
Grease trap means a grease control device that is used to serve individual
fixtures. These have a limited effect and should only be used in those cases where the
use of a grease interceptor or other grease control device is determined to be
impossible or impracticable. Also referred to as hydro -mechanical grease interceptor or
HGI.
Hot spots means areas in sewer lines that have experienced sanitary sewer
overflows that must be cleaned or maintained frequently to avoid blockages of sewer
system, or require maintenance that otherwise would be unnecessary.
Inflow means water entering a sewer system through a direct stormwater runoff
connection to the sanitary sewer, which may cause an almost immediate increase in
wastewater flows.
Infiltration means water entering a sewer system, including sewer service
connections, from the ground through such means as defective pipes, pipe joints,
connections, or manhole walls.
Interference means any discharge which, alone or in conjunction with discharges
from other sources, inhibits or disrupts the city's sewer system or is a cause of violation
of federal or state environmental laws.
New construction means any structure planned or under construction for which
sewer connection permits have not been issued.
Lower sewer lateral means that portion of the sewer lateral that extends from the
sewer main to the private property line.
Person means any individual, partnership, firm, association, corporation or public
agency, including the state and the United States of America.
Private sanitary sewer overflow means any surface spill, loss, or discharge of
untreated or partially treated wastewater resulting from blockages or other problems
within a privately owned sewer lateral.
Ordinance No. NS-2921
Page 36 of 57
Remodeling means a physical or operational change causing generation of FOG
that exceeds the current amount of FOG discharged to the sewer system by the FSE in
an amount that alone or collectively causes or creates a potential for FOG discharge to
the sewer system; or requires either a discretionary land use approval, building permit,
or plumbing permit, and involves any one or combination of the following:
(1) Under slab plumbing in the food processing area;
(2) An increase in the net public seating area;
(3) An increase in the size of the kitchen area; or
(4) Any change in the size or type of food preparation equipment.
Rules and regulations means non -punitive rules and regulations as established
by the director of public works to implement this section and the FOG control program.
Upper sewer lateral means that portion of the sewer lateral that extends from the
private property line to the structure to which it connects.
Sanitary sewer overflow (SSO) means a surface sewer spill, loss, or discharge of
wastewater from a sanitary sewer system.
Sewer district means sewer assessment districts formed for the purpose of
financing and constructing public sewer systems owned and operated by the city.
Sewer facilities means any and all facilities used for collecting, conveying,
pumping, and disposing of wastewater. Sewer facilities shall mean the same as sewer
system.
Sewer lateral means that entire connecting sewer line running from the sewer
main to the private property line and extending to the structure to which it connects.
Sewer main means the main line sewer, used as a trunk line or major channel of
passage for transporting sewage and waste, constructed in a street, highway, alley,
place, or right -or -way dedicated to public use. It shall not include sewer laterals or any
portion of them.
Waste means sewage and any and all other waste substances, liquid, solid,
gaseous or radioactive, associated with human habitation or of human and animal
nature, including such wastes placed within containers of whatever nature prior to and
for the purpose of disposal.
Ordinance No. NS-2921
Page 37 of 57
Wastewater means the liquid and water -carried wastes of the community and all
constituents thereof, whether treated or untreated, discharged into or permitted to enter
a public sewer.
Sec. 39-50.1. - Ownership.
(a) The City shall in no way whatsoever be responsible for any damage to
persons or property because of any leakage, breakage, or seepage from, or accident or
damage to, any sewer pipe or its appurtenances located on any private premises; nor
shall the City be responsible for or on account of any damage, injury, or loss caused
directly or indirectly by the existence on private premises of any sewer pipe or its
appurtenances.
(b) A sewer lateral from its connection to a building on the property to its point
of connection with the sewer main, inclusive of both the upper and lower sewer lateral,
shall remain the responsibility of the property owner or user with regard to maintenance,
repair and upkeep. All sewer laterals shall be maintained by the owner of the property
or user served by such lateral in a safe and sanitary condition so that there is no
seepage of waste at any point up to and including the junction of the sewer lateral and
the sewer main and so that passage of waste through the lateral to the sewer main is
free from stoppage and obstruction. All devices and safeguards that are required by
this chapter for the operation thereof shall be maintained in good working order.
Sec. 39-50.2 - Repair by city forces.
(a) Repair and maintenance of all sewer mains dedicated to the city shall be
the responsibility of the city's sewer enterprise.
(b) Except as provided herein, repair and maintenance of all privately owned
sewer mains and all lateral lines, equipment, and appurtenances connected to the city
sewer mains shall be the responsibility of the owner/user, and shall meet the
requirements contained in this article.
(c) The city's sewer enterprise may perform the repair and maintenance of all
lower sewer lateral lines within the public right-of-way, at the discretion of the director of
public works and so long as funds are available in the sewer enterprise to perform such
repair and maintenance in accordance with Resolution NS-2479.
Sec. 39-51. - Mandatory connections.
(a) All buildings or other structures which contain any plumbing fixtures and
which are located within any sewer district or district serviced by a public sewer must be
connected to a public sewer.
(b) Whenever any property shall be included in a sewer district or area served
by a public sewer, every building or other structure located on such property and
Ordinance No. NS-2921
Page 38 of 57
containing any plumbing fixtures shall, within ninety (90) days after completion of the
public sewer in such district or area, have all such fixtures connected to the such public
sewer, and all cesspools or septic tanks on such property shall be disconnected and
completely filled with good, sound earth at the time the sewer connection is made;
provided, however, if the property has been, previous to its inclusion in a sewer district,
connected to a public sewer and if such connection is approved by the director of public
works, such connection shall be considered as complying with the provisions of this
section.
Sec. 39-52. - Connection outside of a sewer district; permit required.
Any lot or any building or structure on any lot located within the city, but outside
of an existing sewer district or area served by a public sewer, may be connected with a
public sewer, but no person shall make any such connection unless and until he shall
have been granted a sewer permit for such connection and unless and until such
person or the owner of such lot or parcel or his duly authorized agent, shall have paid to
the agency an amount equal to that which would have been assessed to such lot or
parcel had it been in the district assessed for the existing sewer to which the connection
is to be made. The amount may be reduced at the discretion of the director of public
works to allow for extra length of house sewer or connecting sewer if necessary.
Sec. 39-53. - Connection permit required; determination of fee.
(a) Except as provided in subsection (b) below, no person shall make any
sewer connection unless a permit shall have been applied for and issued by the director
of public works. No permit for such connection shall be issued by the director of public
works as provided in this section unless the application is accompanied by the payment
of a fee to the agency in an amount which the director of public works shall determine to
be the applicant's proportionate share of the cost of construction of such public sewer,
as prescribed in subsection (c).
(b) Whenever a main sewer line is replaced by a new line, the laterals
connected to the former line shall be connected to the new line and the entire lower
lateral shall be reconstructed or rehabilitated as part of the installation thereof. In such
event, no permit shall be required from the owner or occupant of any existing premises
thus reconnected.
(c) The sewer connection fee for the applicant's proportionate share of the
cost of public sewer construction shall be computed on the following basis:
(1) The fee shall be an amount equal to the assessment per fixture unit,
multiplied by the net increase in fixture units on the parcel or parcels for which sewer
connection application is made over the total fixture units previously serviced by any
sewer line to which such parcel or parcels were connected. The number of fixture units
assigned to each plumbing fixture shall be as provided in the California Plumbing Code.
Ordinance No. NS-2921
Page 39 of 57
(2) In all cases of sewer connection application for the servicing of a
commercial laundry or restaurant, a fee in the amount of the standard cost per fixture
unit multiplied by thirty (30) fixture units per clothes washing or dishwashing machine
shall be assessed in addition to other fee assessments pursuant to subparagraph (1)
above.
(3) The city council shall, from time to time, establish by resolution the current
assessment per fixture unit and the sewer connection application fees resulting
therefrom in accordance with this section.
(4) All fees collected shall be deposited into the sewer connection fee fund
pursuant to article Vll of chapter 13.
Sec. 39-54. - Development conditioned upon sewer line construction.
The director of public works shall review building permit applications for the
purpose of determining whether the proposed development would result in an overload
of existing sewer line capacity. No building permit which would result in such overload
shall be approved unless a sewer line of sufficient capacity be first constructed or
unless the city and the applicant enter into an agreement for its subsequent
construction. In determining the necessary sewer line capacity, the director of public
works shall take into account the anticipated future development of all parcels that use
or will use the sewer line to be constructed. The city may enter into an agreement with
any person constructing a sewer line pursuant to this section by which such person, or
his successor -in -interest, shall be reimbursed for costs of construction of a sewer line,
to the extent they exceed such person's own sewer connection fees due under section
39-53, solely from revenues in the sewer connection fee fund established by article VII
of chapter 13 of this code. Any such agreement may provide that any fee that would
otherwise be due pursuant to section 39-53 from the contracting party shall be a credit
on the contracting party's right to receive reimbursement, in which case no payment of
the fee to the city shall be required from the contracting party.
Sec. 39-55. - General regulations.
(a) Maintenance of discharger's facilities. Dischargers shall prevent the
discharge of FOG and prohibited wastes pursuant to section 39-58 and keep their
sewer laterals, cleanouts, and other apparatus (except facilities owned by the city) in
good repair and free from leakage and blockages at their own expense. Customers
shall be liable for all damages which may result from the customer's failure to maintain
such facilities in good repair and free from leakage and blockages.
(b) Vacated premises. Sewerage rates will be charged for vacated premises
until the city is notified of the discontinuance of the use of water and is requested to turn
off the water.
Ordinance No. NS-2921
Page 40 of 57
(c) Admittance to premises. Any authorized employee of the city shall be
admitted at all reasonable hours to all appropriate parts of the premises supplied with
sewerage service to see that the provisions of this article, resolutions adopted pursuant
hereto, and administrative regulations published in accordance herewith are carried out.
(d) Responsible owner or applicant. In all cases where sewerage service is
being provided to several tenants from one connection, the city contracts only with the
person designated on the application. Failure by such person to comply with the
provisions of this article, or with resolutions or regulations enacted or adopted pursuant
hereto, shall be sufficient cause to disconnect all service until such ordinances,
resolutions, or regulations are complied with.
(e) Damage to discharger's property. The city will not be responsible for
damages to buildings or their contents from any blockage in any portion of a sewer
lateral.
(f) Unused sewer lateral. Any sewer lateral connection which has been
installed for a period of ten (10) years or more and has not been activated for ten (10)
years shall be considered inactive and obsolete. Any person desiring sewerage service
for such premises or any portion thereof formerly served by the inactive sewer lateral
shall make application for a new sewer lateral connection and pay the current charge
therefore.
(g) Facilities owned by city. The city's ownership of sewer facilities ends at
the point of connection between the sewer main and the sewer lateral, or, in other
special installations, where the city's facilities terminate.
Sec. 39-55.1. - Sewerage service charge —Purpose.
In order to reimburse the city, in part, for its service in transporting sewerage
from a water utility customer or other person using the city -owned sewer system and
facilities to Orange County's publicly owned treatment works and related infrastructure,
and to operate, maintain, repair, and replace the city -owned sewer system and facilities,
it is appropriate for the city to charge a sewerage service fee. This charge does not
duplicate any existing fee, charge, levy, or other toll currently collected by any public
agency, and is intended to be, and shall be interpreted as, distinct and separate from
any current or future (a) sewer standby or availability charge or assessment; (b) special
benefit assessment or special tax imposed pursuant to state or local law; (c) sewer
connection charge or sewer capacity charge paid in connection with or as a condition of
approving an application for sewer service; or (d) mitigation fee imposed on new
development pursuant to state law (California Government Code section 66000 et seq.)
or local law. Where appropriate, words and phrases used in sections 39-55.1-39.55.5
shall have the same meaning as given them under article II of this chapter.
Sec. 39-55.2. - Same —Establishment.
Ordinance No. NS-2921
Page 41 of 57
(a) Except as provided in section 39-55.3, upon each water utility customer of
the city there shall be imposed, in addition to the commodity charge for usage of city
water, a sewerage service charge. All sewerage service charges imposed pursuant to
this subsection, together with all charges imposed pursuant to subsections (b) and (c)
below, shall be due and payable at the same time and in the same manner and subject
to the same penalties for unsatisfied fees, charges, and penalties as provided in section
39-20 of this Code for payment of municipal utility services account/billing statements
for water utility services pursuant to article 11 of this chapter, but shall be listed as
separate line items on the municipal utility services account/billing statement. The
sewerage service fee shall be charged based upon the volume of usage of the city's
sewer system by the water utility customer, as measured by metered water service.
(b) Except as provided in section 39-55.3, a sewerage service charge shall be
imposed upon any person who receives potable water service from a municipal water
provider other than the city or from a private water provider, and who discharges into
the city -owned sewer system and facilities. The sewerage service charge shall be made
upon the volume of usage of the city's sewer system by the person, as measured by
metered water service or other means approved by the director of public works or
designee.
(c) Sewer system capital recovery charge. Customers receiving sewer
service will be charged a sewer system capital recovery fee as established by
resolution.
(d) Lower sewer lateral replacement charge. Customers receiving sewer
service will be charged a sewer lateral repair fee as established by resolution.
(e) Fats, oils, and grease control program. Food service establishments and
food facilities receiving sewer service will be charged a fats, oils, and grease control
program charge as established by resolution.
Sec. 39-55.3. - Same —Exceptions.
The following types of connections shall not be liable for payment of the sewerage
service charge:
(a) Fire protection service connections when separately metered;
(b) lrrigation service connections when separately metered;
(c) Any individual, partnership, association, corporation, or agency of
government that is not connected to the city's sewerage system; provided, however,
that it shall be the obligation of the individual, partnership, association, corporation or
agency of government to present evidence of this fact to the city; or
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(d) Any water utility customer who has not received city -supplied water during
a billing period.
Sec. 39-55.4. - Same —Setting charge.
The city council shall, from time to time, set a sewerage service charge in
accordance with applicable law. All monies collected from the sewerage service
charge, including penalties and interest for late payment, shall be deposited into the
sewerage enterprise fund established pursuant to chapter 13 of this code.
Sec. 39-55.5. - Same —Delinquencies.
(a) Sewerage service charges and other sewerage service related charges
established under section 39-55.2 and any penalties accrued for failure to make timely
payment therefore shall be a civil debt owing to the city.
(b) In the event that the owner and occupant of the premises or property
receiving sewerage service are the same, then said civil debt against such customer
shall constitute a lien against said property upon recordation following appropriate
action by the city council following substantial compliance with all provisions of
California Government Code section 54354 et seq., as it may be amended from time to
time, including notice and an opportunity to be heard; except as may be provided
therein. As a separate and distinct remedy, the city attorney is authorized to bring suit
pursuant to California Government Code section 54356.
(c) Establishment of a lien against the property shall remove said sewerage
charge(s) from the City's regular consolidated municipal utility services account/billing
statement and toll the accrual of additional penalties therefore under section 39-20 of
this Code.
(d) The city shall not disconnect water utility service for failure to pay the
sewer service charge, unless such failure is accompanied by a customer's failure to pay
the water utility service, in which case disconnection of water utility service shall be
governed by article II of this chapter.
Sec. 39-56. - Fats, oils, and grease control —Purpose and policy.
(a) The purpose of this section is to allow the maximum beneficial public use
of the city's sewer services and facilities while preventing blockages of the sewer lines
resulting from discharges of fats, oils, and grease (FOG) to the sewer facilities and to
specify appropriate FOG discharge requirements for FSEs.
(b) The purpose of this section is to comply with federal, state, and local
policies regarding sanitary sewer overflows and to allow the city to meet applicable
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standards and provisions for the regulations of wastewater or waste containing FOG
discharges to the sewer facilities.
Sec. 39-56.1. - Same —Rule and regulations and interpretations.
(a) The director of public works is hereby authorized and directed to
promulgate rules and regulations consistent with the provisions of this section as may
be necessary or desirable to aid in administration of this section and the FOG control
program. Any such rule or regulation may be added, modified, or deleted as
necessitated by changes in law, increased demands of regulatory agencies, or
technological improvements or advances. The rules and regulations shall be filed in the
office of the director of public works and maintained in an orderly manner readily
accessible to the public. Further, the city will provide a copy of the rules and regulations
to all FSEs at the time of initial inspection for compliance with this section. The burden
to secure and comply with the rules and regulations shall be upon the FSE and in
accordance with the goals and purposes of the FOG control program.
(b) The city manager, the director of public works, and persons designated
and under the instruction and supervision of any of them, may investigate compliance of
this chapter.
Sec. 39-56.2. - Same —Prohibitions.
(a) Prohibitions. The following prohibitions shall apply to all FSEs:
(1) The discharge into the sewer system of FOG that may accumulate and/or
cause or contribute to blockages in the sewer system or at the sewer system lateral,
except as provided herein.
(2) The installation of food grinders in the plumbing system of new
constructions of FSEs. All existing food grinders shall be removed from FSEs within one
hundred eighty (180) days of the effective date of this section.
(3) The introduction of any additives into a FSE's wastewater system for the
purpose of emulsifying FOG, unless a specific written authorization from the FOG
control program manager is obtained.
(4) The disposal of cooking oil into drainage pipes.
(5) The discharge of wastewater from dishwashers into any grease trap or
grease interceptor.
(6) The discharge of wastewater with temperatures in excess of 140°F to any
grease control device, including grease traps and grease interceptors.
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(7) The use of biological additives for grease remediation or as a supplement
to interceptor maintenance, without prior authorization from the FOG control program
manager.
(8) The discharge of waste from toilets, urinals, washbasins, and other
fixtures containing fecal materials to sewer lines intended for grease interceptor service.
(9) The discharge of any waste, including FOG and solid materials removed
from the grease control device, to the sewer system.
(b) Dishwashers and food waste disposal units shall not be connected to or
discharged into any grease trap.
Sec. 39-56.3. - Same —Best management practices required.
All FSEs shall implement best management practices (BMPs) in their operation
to minimize the discharge of FOG to the sewer system. The requirements and
guidelines for BMPs are specified in the rules and regulations.
Sec. 39-56.4. - Same —FOG pretreatment.
(a) FOG pretreatment required. Waste containing FOG shall be discharged
into the sewer system only under the conditions of this section. The following facilities
shall discharge all waste from sinks, dishwashers, drains, and any other fixtures through
which grease may be discharged, into an adequately sized, properly maintained and
functioning grease interceptor before the discharge enters the sewer system, as well as
provide a grease interceptor effluent monitoring port.
(b) Newly constructed FSEs.
(1) A newly constructed FSE(s) shall install grease interceptors prior to
commencing the discharge of wastewater to the sewer system.
(2) Existing FSEs undergoing remodeling or a change in operations shall be
required to install a grease interceptor prior to commencing the discharge of wastewater
to the sewer system.
(c) Existing FSEs. Existing FSEs are not required to install a grease
interceptor unless the FOG control program manager makes a determination that the
existing FSE currently or potentially adversely impacts the sewer system by causing or
contributing to:
(1) FOG hot spots;
(2) Interference;
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(3) SSOs; or
(4) The FSE is not implementing or complying with BMPs as listed in the rules
and regulations.
(5) The FSE(s) shall install grease interceptors within one hundred eighty
(180) days after receipt of official notice to install the interceptor unless the FSE obtains
a conditional waiver as discussed below.
(d) Conditional waiver of interceptor requirement. The FOG control program
manager may provide a written waiver of the requirement to install a grease interceptor,
listing the conditions upon which the waiver is granted, upon a finding of one or more of
the following conditions set forth in subsections (1), (2), and (3) below:
(1) The FSE can substantively demonstrate that it employs an alternative
pretreatment technology that is equivalent to or better than a grease interceptor in
controlling its FOG discharge.
(2) There is no potential for FOG from the FSEs to cause or contribute to
SSOs.
(3) The FSE discharges of FOG are negligible and do not cause a significant
impact to the sewer system.
(4) The FSE may use or may be required to install grease traps in lieu of
installation of a grease interceptor when:
(A) Installation of an interceptor cannot physically be accomplished;
(B) There is not adequate slope for gravity flow between kitchen plumbing
fixtures and the grease interceptor and/or between the grease interceptor and the
private collection lines or the public sewer; and
(C) No alternative pretreatment can be installed. Sizing and installation of
grease traps shall conform to the current edition of the California Plumbing Code.
Grease traps shall be maintained in efficient operating conditions by periodic removal of
their full content, including sewage, FOG, floating materials, sludge, and solids. The
maintenance frequency for all FSEs with grease traps is specified in FOG Control
Program Rules and Regulations.
(e) Revocation of waiver. The program manager may revoke a waiver upon a
determination of one or more of the following:
(1) Quantity of FOG discharge, as measured or as indicated by the size of
FSEs based on seating capacity, number of meals served, menu, water usage, amount
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of on -site consumption of prepared food, and other conditions, has changed since the
granting of the waiver such that the FSE is contributing to FOG discharges.
(2) Adequacy of implementation and compliance with BMPs.
(3) Change in sewer size, grade, and condition based on visual information.
(4) Changes in operations that significantly affect FOG discharge.
(5) Failure to comply with any of the conditions set forth in the waiver.
(6) Any other condition deemed reasonably related to the generation of FOG
discharges by the FOG control program manager.
Sec. 39-56.5. - Same —Grease interceptor requirements.
(a) All interceptors shall be of an approved type and adequately sized in
conformance with the current edition of the California Plumbing Code and shall be
installed, operated, and maintained as necessary to maintain compliance with the
objectives of this section.
(b) Fixtures, equipment, and drain lines located in the food preparation and
cleanup areas of FSEs that are sources of FOG discharges shall be connected to the
grease interceptor.
(c) Grease interceptors shall be constructed in accordance with the design
approved by the FOG control program manager and in accordance with the current
edition of the California Plumbing Code design requirements and shall have a minimum
of two (2) compartments with fittings designed for grease retention.
(d) The grease interceptor shall be installed at a location where it shall be at
all times easily accessible for inspection, cleaning, and removal of accumulated grease.
(e) Access manholes, with a minimum diameter of twenty-four (24) inches,
shall be provided over each grease interceptor chamber and sanitary tee. The access
manholes shall extend at least to finished grade and be designed and maintained to
prevent water inflow or infiltration. The manholes shall also have readily removable
covers to facilitate inspection, grease removal, and wastewater sampling activities.
Sec. 39-56.6. - Same —Grease interceptor maintenance requirements.
(a) Grease interceptors shall be maintained in efficient operating condition by
periodic removal of the full content of the interceptor. The maintenance frequency for all
FSEs with a grease interceptor is specified in the rules and regulations.
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(b) No FOG that has accumulated in a grease interceptor shall be allowed to
pass into any sewer lateral, sewer system, storm drain, or public right-of-way during
maintenance activities.
(c) FSEs with grease interceptors are required to maintain data and
information necessary to establish the maintenance grease interceptors. This
documentation shall be provided to the program manager as requested.
Sec. 39-56.7. — Same ---Multiple FSEs on same property.
Property owners with more than one FSE located on the same property shall be
responsible for the installation and maintenance of a grease interceptor(s) and shall be
responsible for compliance of the interceptor(s) with FOG program requirements.
Sec. 39-56.8. - Same —Monitoring for compliance.
In an effort to minimize the discharge of FOG to the sewer system, the FOG
control program manager may require the FSE to monitor and/or sample wastewater for
compliance with the rules and regulations.
Sec. 39-56.9. - Same —Record keeping requirements.
All FSEs shall be required to keep records in accordance with the rules and
regulations established by the city under its FOG control program for no less than two
(2) years. Required records include, but are not limited to, grease interceptor/trap
maintenance and cleaning logs, employee -training logs, waste hauling manifest,
interceptor sampling data, and facility plumbing and mechanical plans. The FSE shall,
upon reasonable request, make the records available to the program manager or his
designee.
Sec. 39-56.10. - Same —Inspection and sampling conditions.
(a) The FOG control program manager or his designee may inspect or order
the inspection of and sample the wastewater discharges of any FSE to ascertain
whether the FSE is complying with all requirements of this section. The FSE shall allow
the city access to the FSE premises, during normal business hours, for purposes of
inspecting the FSE's grease control devices or interceptor, or reviewing the manifests,
receipts, and invoices relating to the cleaning, maintenance, and inspection of the
grease control devices or interceptor. Where a FSE has security measures in force, the
FSE shall make necessary arrangements so that representatives of the city shall be
permitted to enter without delay for the purpose of performing their specific
responsibilities/inspections.
(b) The FOG control program manager or his designee shall have the right to
place or order the placement on the FSE's property such devices as are necessary to
conduct sampling or metering operations. The FSE shall, without restriction, make
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available for inspection and copying by the program manager or his designee all
notices, monitoring reports, waste manifests, and records including, but not limited to,
those related to wastewater generation, and wastewater disposal. All such records
shall be kept by the FSE for a minimum of two (2) years.
Sec. 39-56.11. - Same —Right of entry.
Persons or occupants of premises where wastewater is created or discharged
shall allow the FOG control program manager or his designee reasonable access to all
parts of the wastewater generating and disposal facilities for the purposes of inspection
and sampling during all times the discharger's facility is open, operating, or any other
reasonable time. No person shall interfere with, delay, resist, or refuse entrance to city
representatives attempting to inspect any facility involved directly or indirectly with a
discharge of wastewater to the city's sewer system. If entry is refused, the FOG control
manager or his designee shall have recourse to the remedies provided by law to secure
entry.
Sec. 39-56.12. - Same —Emergency notification requirements.
(a) In the event a FSE is unable to comply with any section condition due to a
breakdown of equipment, accidents, or human error, or the FSE has reasonable
opportunity to know that its discharge will exceed the discharge provisions of the this
section, the discharger shall immediately notify the program control manager. If the
material discharged to the sewer has the potential to cause or result in sewer blockages
or SSOs, the discharger shall immediately notify the local health department and the
city.
(b) Confirmation of this notification shall be made in writing to the FOG control
program manager no later than five (5) working days from the date of the incident. The
written notification shall state the date of the incident, the reasons for the discharge or
spill, what steps were taken to immediately correct the problem, and what steps are
being taken to prevent the problem from recurring.
(c) Such notification shall not relieve the FSE of any expense, loss, damage,
or other liability which may be incurred as a result of damage or loss to the city or any
other damage or loss to person or property; nor shall such notification relieve the FSE of
any charges, fees or other liability which may be imposed by this section or other
applicable law.
Sec. 39-56.13. - Same —Emergency suspension order.
The city may, by order of the director of public works, suspend sewer service
when the director of public works determines that such suspension is necessary in order
to stop an actual or impending discharge which presents or may present an imminent or
substantial endangerment to the health and welfare of persons, or to the environment;
Ordinance No. NS-2921
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or may cause SSOs, sewer blockages, or interference to the city's sewer facilities; or
may cause the city to violate any state or federal law or regulation. Any discharger
notified of and subject to an emergency suspension order shall immediately cease and
design the discharge of all wastewater containing FOG to the sewer system.
Sec. 39-56.14. - Same —Nuisance.
Any condition that the FOG control manager determines may result in the
discharge of waste, which causes or contributes to any sewer blockage, SSOs,
obstruction, interference, damage, or any other impairment to the city's sewer facilities
or to the operation of those facilities, shall constitute a threat to the public health, safety,
and welfare, and is declared and deemed a public nuisance and may be summarily
abated as such.
Sec. 39-56.15. - Same —Violation of other laws.
Any person acting in violation of this section also may be acting in violation of the
Federal Clean Water Act or the California Porter -Cologne Water Quality Control Act and
other laws and also may be subject to sanctions including civil liability. Accordingly, the
enforcing attorney is authorized to file a citizen suit pursuant to Federal Clean Water Act
Section 505(a), seeking penalties, damages, and orders compelling compliance, and
other appropriate relief. The enforcing attorney may notify the Environmental Protection
Agency, the California Regional Water Quality Control Board, or any other appropriate
state or local agency, of any alleged violation of this section.
Sec. 39-56.16. - Same —Other civil remedies.
(a) The enforcing attorney may file an action for civil damages in a court of
competent jurisdiction seeking recovery of:
(1) All costs incurred in enforcement of the section, including but not limited to
costs relating to investigation, sampling, monitoring, inspection, administrative
expenses, all other expenses as authorized by law, and consequential damages;
(2) All costs incurred in mitigating harm to the environment or reducing the
threat to human health; and
(3) Damages for irreparable harm to the environment.
(b) The remedies available to the city pursuant to the provisions of this article
shall not limit the city's right to seek any other remedy that may be available by law.
Sec. 39-57. - Infiltration and inflow into sewer system.
All city -owned sewer lines and private on -site sewer lines and laterals should be
constructed and maintained to prevent water infiltration into the sewer system. Private
Ordinance No. NS-2921
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on -site sewer lines and public sewer lines shall be used only to convey raw sewage.
Rainfall runoff sources (including but not limited to roof drains, site drains, inlets,
uncovered wash area drains, etc.) are prohibited from connecting to any public or
private sanitary sewer pipeline.
Sec. 39-58. - Introduction of pollutants prohibited.
No person shall introduce or cause to be introduced any of the following into the
city's sewer system;
(a) Pollutants that create a fire or explosion hazard in the sewer collection
system or the publicly owned treatment works (POTW), including but not limited to
waste streams with a closed cup flashpoint of less than 140' Fahrenheit or 601,
Centigrade using the test methods specified in 40 CFR (Code of Federal Regulations)
section 261.21.
(b) Pollutants that will cause corrosive structural damage to the sewer
collection pipes and structures, but in no case discharges with pH lower than 5.0, unless
the sewer system is specifically designed to accommodate such discharges.
(c) Solid or viscous substances in amounts which will cause obstruction to the
flow in the sewer collection system or the POTW, resulting in interference.
(d) Any pollutant, including oxygen demanding pollutants, exerting biological
oxygen demand, released in a discharge at a flow rate and/or pollutant concentration
which will cause interference with the POTW.
(e) Heat in amounts, which will inhibit biological activity in the POTW resulting
in interference, but in no case heat in such quantities that the temperature at the POTW
treatment plant exceeds 40" Centigrade (104" Fahrenheit) unless the approval
authority, upon request of the POTW, approves alternate temperature limits.
(f) Petroleum oil, non -biodegradable cutting oil, or products of mineral oil in
amounts that will cause interference or pass through.
(g) Pollutants which result in the presence of toxic gases, vapors, or fumes
within the sewer collection system or the POTW in a quantity that may cause acute
worker health and safety problems.
(h) Any trucked or hauled pollutants.
(i) Large volume discharges in a short period of time (slug flows) that
adversely affect the operational capacity of the sewer.
Sec. 39-59. - Private sewer overflows prohibited.
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(a) No person shall cause or create a condition which causes a private
sanitary sewer overflow. When a private sanitary overflow is found to occur, it shall be
the responsibility of the private property owner to:
(1) Immediately prevent the continued discharge of wastewater onto the
public right-of-way;
(2) Capture and collect any overflowed or spilled wastewater and return it to
the appropriate sewer facilities;
(3) Clean and sanitize all affected areas, both within private property and
public right-of-way, to the satisfaction of the director of public works; and
(4) Comply with all other federal, state, and local health department
requirements.
(b) Any private property owner who causes or creates a condition which
causes a private sanitary sewer overflow and or fails to satisfy the above mitigation
responsibilities will be subject to administrative citations under Santa Ana Municipal
Code section 1-21. If city personnel are dispatched to perform any of the actions
outlined in this section, for any reason, the city reserves the right to charge the private
property owner for staff time, equipment, and material spent. Such charges may be
billed directly to the private property owner or his/her designee or added to the owner's
sewerage service utility account if one exists.
(c) The remedies available to the city pursuant to the provisions of this article
shall not limit the city's right to seek any other remedy that may be available by law.
SECTION 8. Article V of Chapter 39 of the Santa Ana Municipal Code is hereby
repealed in its entirety.
SECTION 9. Article V of Chapter 39 of the Santa Ana Municipal Code is hereby
reenacted in its entirety as follows:
ARTICLE V. - RESERVED
Secs. 39-80-39-83.5. - Reserved.
SECTION 10. Section 1-18.2 of the Santa Ana Municipal Code is hereby
amended such that it reads in its entirety as follows:
Sec. 1-18.2. - Public works agency authority to issue citations.
The executive director of public works agency or his designee has the duty to
enforce the provisions of sections 10-26, 10-27, 10-71 and 10-100, 16-1 through 16-4,
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16-30, 16-31, 16-33 through 16-37.5, 16-39, 16-48, 18-17, 36-148, 33-30, 33-60, 33-62,
33-152, 33-157, 33-162, 33-188, 33-189 through 33-192, 36-45, 36-46, 39-24, and 39-
106 through 39-111, chapter 17 and provisions of article IV of chapter 18 of this Code.
The executive director of the public works agency or his designee is authorized to arrest
persons without a warrant whenever they have reasonable cause to believe that the
person to be arrested has committed a violation of said provisions in their presence. In
any case in which a person is arrested pursuant to this section and the person arrested
does not demand to be taken before a magistrate, said officer or employee making the
arrest shall prepare a written notice to appear and release the person on his or her
promise to appear as prescribed by Chapter 5C, Title III, of part 2 of the Penal Code of
the State of California (commencing with Section 853.6).
SECTION 11. Section 16-38 of the Santa Ana Municipal Code is hereby
amended such that it reads in its entirety as follows:
Sec. 16-38. - Service charges.
(a) Owners and/or occupants of any improved parcel of real property in the
city, as shown on the latest county assessment roll, except any parcel receiving bin or
roll -off service exclusively, shall pay to the city a solid waste collection service charge
(refuse service charge) in such amounts, at such times, and in such manner as shall be
established by resolution of the city council. Such refuse service charge is imposed to
provide for the continuing availability of curbside service, and shall be due and payable
in accordance with the terms of said resolution regardless of actual use thereof or of
any interruptions or delays in such service, except to the extent reductions or refunds
may be specifically authorized or directed by the executive director of public works or
his/her designee or by the executive director of finance and management services or
his/her designee.
(b) For purposes of administrative convenience the city council may establish
billing units for payment of the said service charge consisting of one (1) or more
occupancies within one (1) or more parcels. The said total refuse service charge
reflecting the number of billable units shall be billed as provided in Section 39-20 of this
Code as part of the city's regular consolidated municipal utility services account/billing
statement, but shall be listed as a separate line item on the municipal utility services
account/billing statement.
(c) A penalty of ten (10) percent shall be assessed on all unpaid refuse
service charge bills thirty (30) days after the billing date. No penalty, however, will
accrue until thirty (30) days after the date that the bill has been presented in accordance
with section 39-20 of this Code.
(d) The said refuse service charge and any penalties accrued for failure to
make timely payment therefore shall be a civil debt owing to the city.
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(e) In the event the occupant(s) of any property or premises, having
registered a municipal utility services account and transferred municipal utility services
into their own name as tenant(s), thereafter quit or otherwise vacate the premises, then
responsibility for future municipal utility services charges, including refuse charges, shall
revert to the municipal utility services account of the property owner in accordance with
section 39-16 of this Code.
(f) In addition to all other civil remedies for collection of such indebtedness, in
the event that the owner and occupant of the premises or property receiving refuse
service are the same, then said civil debt against such customer or person shall be
subject to special assessment and lien against said property in the manner provided in
Sections 38790.1 and 25831 of the Government Code of the State of California.
Establishment of a lien against the property shall remove said refuse charge(s) from the
City's regular consolidated municipal utility services account/billing statement and toll
the accrual of additional penalties therefore under this section and section 39-20 of this
Code.
(g) The city shall not disconnect water utility service for failure to pay the
refuse service charge, unless such failure is accompanied by a customer's failure to pay
the water utility service, in which case disconnection of water utility service shall be
governed by article II of Chapter 39.
(h) Charges for bin service, roll -off container service or for collection services
more frequent or more extensive than that provided in this article for curbside service
shall be paid directly to the city's solid waste collection contractor in accordance with
such regulations as shall be established by contract or resolution of the city council.
SECTION 12. Section 18-602 of the Santa Ana Municipal Code is hereby
amended such that it reads in its entirety as follows:
Sec. 18-602. - Persons obligated.
(a) The municipal utility services customer of record for each property, place
or premises located in the City of Santa Ana, or person responsible to be registered for
municipal utility services, including sanitation service charges, shall be liable for
payment of all charges as set forth in this article, except to the extent reductions or
refunds may be specifically authorized or directed by the executive director of public
works or the executive director of finance, or their designees. The said sanitation
service charges shall be billed as provided in section 39-20 of this Code as part of the
City's regular consolidated municipal utility services account/billing statement but shall
be listed as a separate line item on the municipal utility services account/billing
statement.
(b) In the event the occupant(s) of any property, place or premises having
registered a municipal utility services account and transferred municipal utility services
into their own name as tenant(s), thereafter quit or otherwise vacate the premises, then
Ordinance No. NS-2921
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responsibility for future municipal utility services charges, including sanitation service
charges, shall revert to the municipal utility services account of the property owner in
accordance with Section 39-16 of this Code.
SECTION 13. Section 18-603 of the Santa Ana Municipal Code is hereby
amended such that it reads in its entirety as follows:
Sec. 18-603. - Payment of bills and penalties.
(a) Date payment due. Bills for the sanitation charges made pursuant to this
article and penalties, if any, are due and payable at the department of finance at the
same time and in the same manner as all other parts of the regular consolidated
municipal utility services account/billing statement.
(b) Penalties. A penalty of ten (10) percent shall be assessed on all unpaid
sanitation charges and/or prior sanitation charge related penalties thirty (30) days after
the billing date. No penalty, however, will accrue until thirty (30) days after the date that
the bill has been presented in accordance with section 39-20 of this Code.
(c) Civil debt. Sanitation service charges and any corresponding penalties
accrued for failure to make timely payment therefore shall be a civil debt owing to the
city.
SECTION 14. The charges and fees authorized by Section 39-19 of this Code
shall be set forth in a fee schedule established by concurrent resolution. Such charges
and fees shall be incorporated into, and where appropriate, supersede the City's
Uniform Schedule of Miscellaneous Fees for Fiscal Year 2017-18.
SECTION 15. if any section, subsection, sentence, clause, phrase or portion of
this ordinance is for any reason held to be invalid or unconstitutional by the decision of
any court of competent jurisdiction, such decision shall not affect the validity of the
remaining portions of this ordinance. The City Council of the City of Santa Ana hereby
declares that it would have adopted this ordinance and each section, subsection,
sentence, clause, phrase or portion thereof irrespective of the fact that any one or more
sections, subsections, sentence, clauses, phrases, or portions be declared invalid or
unconstitutional.
SECTION 16. Neither the adoption of this ordinance nor the repeal hereby of
any ordinance shall in any manner affect the prosecution for violation of ordinances,
which violations were committed prior to the effective date hereof, nor be construed as
affecting any of the provisions of such ordinance relating to the collection of any such
license or penalty or the penal provision applicable to any violation thereof, nor to affect
the validity of any bond or cash deposit in lieu thereof, required to be posted, filed or
deposited pursuant to any ordinance and all rights and obligations thereunder
appertaining shall continue in full force and effect.
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SECTION 17. This ordinance shall become effective thirty (30) days after its
adoption.
SECTION 18. The Clerk of the Council shall certify the adoption of this
ordinance and shall cause the same to be published as required by law.
ADOPTED this 1 st day of August, 2017.
APPROVED AS TO FORM:
Sonia R. Carvalho, City Attorney
By:
46 M. Funk
Assistant City Attorney
AYES: Councilmembers
NOES: Councilmembers
ABSTAIN: Councilmembers
NOT PRESENT: Councilmembers
Ordinance No. NS-2921
Page 56 of 57
Pulido, Sarmiento, Solorio, Villegas (4)
Martinez (1)
None (0)
Benavides Tina'ero 2
CERTIFICATE OF ATTESTATION AND ORIGINALITY
I, MARIA D. HUIZAR, Clerk of the Council, do hereby attest to and certify the attached
Ordinance No. NS-2921 to be the original ordinance adopted by the City Council of the
City of Santa Ana on August 1 2017, and that said ordinance was published in
accordance with the Charter of the City of Santa Ana.
Date: �11 27. o
Maria . Huizar
Clerk of the Council
City of Santa Ana
Ordinance No. NS-2921
Page 57 of 57
APPENDIX F
CITY OF SANTA ANA STANDARD PLANS
(FOR SEWER)
11/5/12
STANDARD PLAN
NUMBER
SEWER CONSTRUCTION GENERAL NOTES
1200
SEWER MANHOLE; NOTES FOR SEWER MANHOLE
1201
DROP MANHOLE
1201A
STEEL CASING
1203
SEWER ENCASEMENT/CONCRETE BLANKET
1203A
SEWER LATERAL AND CLEANOUT (OPEN TRENCH)
1204
SEWER LATERAL AND CLEANOUT (PIPE BURSTING)
1204A
METHOD OF SUPPORTING STORM DRAIN
AND SEWER PIPES ACROSS TRENCHES
1207
MANHOLE ABANDONMENT
1209
GRAVITY GREASE INTERCEPTOR
1210
36" SEWER MANHOLE COVER
1211
SEWER LATERAL ABANDONMENT
1212
o CITY OF SANTA ANA
PUBLIC WORKS AGENCY
REVISION
STD PLAN 240A 04A 8 INDEX OF STANDARD PLANS _VE OPMME
NT SPECtFICATIONS
) 1203AAND 1208A FOR SANITARY SEWERS
SHEET
1 OF 1
General Notes for Public Works Permitted Work on Sewer Collection System
1. Construction and installation of all sewer mains and appurtenances shall be in accordance with
the City of Santa Ana Standard Plans and Specifications. Where the standard plans are silent,
construction and installation of sewer mains and appurtenances shall conform to the Standard
Specifications for Public Works Construction, 2012 edition.
2. Construction of sewer mains and appurtenances shall only be performed by qualified
contractors with a valid California Contractor A or C34 license.
3. All newly constructed sewer mains and appurtenances shall be tested in accordance with
Standard Specifications for Public Works Construction. All newly constructed sewer mains,
laterals and manholes must be inspected via closed circuit television camera by a National
Association of Sewer Service Companies (NASSCO) certified technician and video submitted in a
digital format to the Water Resources Division for review and final acceptance of work.
4. All sewer mains shall be vitrified clay pipe (VCP) or PVC SDR-26 pipe. All other pipe materials
require special review and approval from the Water Resources Division.
5. Trench plates shall be flush with pavement and shall be non-skid.
6. Contractor to verify depth and location of all utilities and points of connection prior to trenching.
7. When public sewer facilities are located on private property, easement documents are to be
submitted to City for approval prior to a permit being issued.
8. Final acceptance will not occur until original record drawings on mylar and digital format are
delivered to and accepted by the City's inspector. Show all field changes on record drawings.
9. All sewer repairs shall be accomplished using stainless steel double banded couplings.
'l.
DATE
"ADD ALL NOTES TO PLANS"
"—1 o CITY OF SANTA ANA <
REVISION
PUBLIC WORKS AGENCY
SEWER CONSTRUCTION
GENERALNOTES
STD. PLAN
NUMBER
1200
FRAME ■ COVER
BE ON DOWNSTREAM
OF MANHOLE
III_\_\_�I�
6"
7"
4'-0"
CIRCULAR P.C.C. COLLAR
WITH FINISHED EDGES.
ADD #3 REBAR CIRCUMFERENTIAL
NECK SHALL BE (MIN.) 6" AND (MAX.) 24" HIGH WHEN IN
PAVEMENT AREA. WHEN OUTSIDE PAVEMENT, NECK SHALL BE AS
DIRECTED BY THE ENGINEER.
PLUG ANY UNUSED STUB
WITH FACTORY MADE PLUG.
6"
JOIN WITH 1/2" THICK QUICK
SETTING GROUT, (TYP.)
z °' ALHAMBRA FOUNDRY A-1270-C/R
CONCRETE SHELF 2 OR APPROVED EQUAL
12" FRAME AND COVER
6" (MIN.)
fi"_ o.'. (MAX.)
(TYP.)
-77M n °o0 oov vo 0
ore' ,° I• D 3/y" HALF HOLE o 0 0 0 0 0
I o00 oov o00
o o o e n n o SEE NOTE 1 0 o v v o
0 .......
MANHOLE o v v v v v v
BASE 3/a" DIA. HOLES
ON 5" RAD (2)
24" DIA. (fYP.)
DETAILS OF HOLES IN COVER
`BASE POURED OVER 12"
OF COMPACTED 3/4" ROCK
NOTE:
1. FOR PVC SEWER PIPES, INSTALL WATER STOP GASKETS
SEE ADDITIONAL INFORMATION ON SHEET 2
APPROVED: DATE: 11 2 h7. O CITY OF SANTA ANA o
PUBLIC WORKS AGENCY
DATE STD. PLAN
NUMBER
1201
SHEET 1 OF 2
I REVISION
SEWER MANHOLE
7/16/09
R.R
WATER STOP GASKET
1115112
J.A.
ADDED REBAR
3/1/16
R.R.
ADDED COMPOSITE COVER
\ 112020R.R.
UPDATED
STANDARD PLAN
NUMBER
SEWER CONSTRUCTION GENERAL NOTES
1200
SEWER MANHOLE; NOTES FOR SEWER MANHOLE
1201
DROP MANHOLE
1201A
STEEL CASING
1203
SEWER ENCASEMENT/CONCRETE BLANKET
1203A
SEWER LATERAL AND CLEANOUT (OPEN TRENCH)
1204
SEWER LATERAL AND CLEANOUT (PIPE BURSTING)
1204A
METHOD OF SUPPORTING STORM DRAIN
AND SEWER PIPES ACROSS TRENCHES
1207
MANHOLE ABANDONMENT
1209
GRAVITY GREASE INTERCEPTOR
1210
36" SEWER MANHOLE COVER
1211
SEWER LATERAL ABANDONMENT
1212
/
DATE O CITY OF SANTA ANA
PUBLIC WORKS AGENCY ®'
DATE
I REVISION
INDEX OF STANDARD PLANS
FOR SANITARY SEWERS
SHEET
1 OF 1
1/23106
A.F.
DELETE STD PLAN240A
7/16109
R.R.
ADDAlFID 9 c CATIONS
11/5/12
J.A.
ADD STD 1203A AND 1208A
11/2020
R.R
DEL STD 1202; ADD 1210-1212
General Notes for Public Works Permitted Work on Sewer Collection System
1. Construction and installation of all sewer mains and appurtenances shall be in accordance with
the City of Santa Ana Standard Plans and Specifications. Where the standard plans are silent,
construction and installation of sewer mains and appurtenances shall conform to the Standard
Specifications for Public Works Construction, 2012 edition.
2. Construction of sewer mains and appurtenances shall only be performed by qualified
contractors with a valid California Contractor A or C34 license.
3. All newly constructed sewer mains and appurtenances shall be tested in accordance with
Standard Specifications for Public Works Construction. All newly constructed sewer mains,
laterals and manholes must be inspected via closed circuit television camera by a National
Association of Sewer Service Companies (NASSCO) certified technician and video submitted in a
digital format to the Water Resources Division for review and final acceptance of work.
4. All sewer mains shall be vitrified clay pipe (VCP) or PVC SDR-26 pipe. All other pipe materials
require special review and approval from the Water Resources Division.
5. Trench plates shall be flush with pavement and shall be non-skid.
6. Contractor to verify depth and location of all utilities and points of connection prior to trenching.
7. When public sewer facilities are located on private property, easement documents are to be
submitted to City for approval prior to a permit being issued.
8. Final acceptance will not occur until original record drawings on mylar and digital format are
delivered to and accepted by the City's inspector. Show all field changes on record drawings.
9. All sewer repairs shall be accomplished using stainless steel double banded couplings.
"ADD ALL NOTES TO PLANS"
CITY OF SANTA ANA
PUBLIC WORKS AGENCY
DATE I i REVISION STD. PLAN
11116 R.R. NEW
1/2020 R.R. UPDATED SEWER CONSTRUCTION NUMBER
1 /20
GENERAL NOTES 1200
FRAME AND COVER SHALL
BE ON DOWNSTREAM SIDE
OF MANHOLE
M
24
(TYP.)
il— °o.
0
6" 4'-0"
•e '
CIRCULAR P.C.C. COLLAR
WITH FINISHED EDGES.
[ADD 1*3REBAR CIRCUMFERENTIAL
NECK SHALL BE (MIN.) 6" AND (MAX.) 24" HIGH WHEN IN
PAVEMENT AREA. WHEN OUTSIDE PAVEMENT, NECK SHALL BE AS
DIRECTED BY THE ENGINEER.
n
Z°
CONCRETE SHELF 2
iv
•e r6„(MIN.) o.'.
PLUG ANY UNUSED STUB
WITH FACTORY MADE PLUG.
JOIN WITH 1/2" THICK QUICK
SETTING GROUT, (TYP.)
ALHAMBRA FOUNDRY A-1270-C/R
OR APPROVED EQUAL
FRAME AND COVER
v v v v 0
SEWER
0 0 0 0 0 0 0
0 0 0 0 0 v v o
HALF HOLE o v v v o o 0 0
0 0 0 0
0 0 0
0 0 0 0 0 0 0 0
—SEE NOTE 1 0 0 0 0 0
v v v v o 0 0
MANHOLE v o o v o 0
BASE 3/a" DIA. HOLES o 0
ON 5" RAD (2)
24" DIA. (TYP.)
I
`BASE POURED OVER 12"
OF COMPACTED 3/4" ROCK
NOTE:
1. FOR PVC SEWER PIPES, INSTALL WATER STOP GASKETS
SEE ADDITIONAL INFORMATION ON SHEET 2
DETAILS OF HOLES IN COVER
Q i�DATE: 1( "u'" I O CITY OF SANTA ANA o
DATE I I REVISION
PUBLIC WORKS AGENCY
69viva iNLrno ol"
STD. PLAN
NUMBER
1201
SHEET OF
NOTES:
1. MANHOLE FRAME AND COVER SHALL BE CAST IRON AND SHALL CONFORM TO A.S.T.M. A-48,
CLASS 30. MANHOLE FRAME AND COVER SHALL BE ALHAMBRA FOUNDRY A-1270-C/R OR
APPROVED EQUAL. MANHOLE COVER SHALL HAVE 2 PICK HOLES PER DETAIL ON SHEET 1.
2. THE IDENTIFYING WORD "SEWER" SHALL APPEAR ON ALL SANITARY SEWER MANHOLE COVERS.
3. ELEVATION OF THE COVER TO BE DETERMINED BY THE ENGINEER.
4. ALL CONCRETE SHALL BE 560-C-3250 PER STANDARD SPECIFICATIONS.
5. BACKFILL MATERIAL TO SUBGRADE SHALL BE SAND, S.E. 30 (MIN) OR 0 SACK SLURRY,
PLACED A MINIMUM OF 2 FEET LATERALLY AROUND STRUCTURE.
6. WHERE MANHOLE HAS 1 OR 2 INLETS AND 1 OUTLET, PLACE THE COVER DOWNSTREAM AND
AWAY FROM PIPES.
7. THE TOP SURFACE OF THE SHELVES SHALL BE SLOPED DOWNWARD TOWARD THE CENTER
OF MANHOLE AT THE RATE OF 1 INCH PER FOOT. THE HIGHEST ELEVATION OF THE SHELVES
SHALL BE 6" MINIMUM ABOVE THE TOP OF PIPE OF THE MAIN SEWER LINE. CHANNELS AND
SHELVES SHALL HAVE A SMOOTH STEEL TROWEL FINISH.
8. MANHOLES SHALL BE PRECAST NON -REINFORCED CONCRETE EXCEPT THAT THE CONTRACTOR,
AT HIS OPTION AND EXPENSE, MAY FURNISH REINFORCED PRECAST MANHOLES CONFORMING
TO SECTION 70-1.02H OF THE STATE STANDARD SPECIFICATIONS, (CURRENT EDITION).
9. SOFFIT OF MAIN LINE BRANCHES AND LATERALS SHALL MATCH SOFFIT OF TRUNK SEWER.
10. RIGHT ANGLE TURN OF MANHOLE'S CHANNEL SHALL HAVE A MINIMUM DROP OF 0.20 FEET.
11. MAINTAIN THE SLOPE OF THE SEWER MAIN IN THE MANHOLES WITH A STRAIGHT THROUGH
CHANNEL, IF NO INLET -OUTLET ELEVATIONS ARE SHOWN ON THE PLANS.
12. MANHOLE SHALL NOT HAVE STEPS. IF PRE -CAST MANHOLE IS MANUFACTURED W/ STEPS,
CONTRACTOR SHALL AT HIS EXPENSE, REMOVE THE STEPS PRIOR TO INSTALLATION.
13. INSTALL #3 REBAR CIRCUMFERENTIAL TO THE P.C.C. COLLAR, 3" BELOW FINISHED
GRADE
14. COMPOSITE MANHOLES AS MANUFACTURED BY EJ BEING H-20 TRAFFIC RATED
MAY BE INSTALLED SUBJECT TO THE APPROVAL OF THE ENGINEER.
�AP`RO
ATE: trl Ala
o CITY OF SANTA ANA
PUBLIC WORKS AGENCY
DATE
REVISION
NOTES FOR SEWER MANHOLE AND
DROP MANHOLE
7/16/09
R.R
I SPECIFY MH COVER
1115/12
J.A.
ADD NOTE 12 & 13
3/1116
1 R.R.
I ADDED COMPOSITE COVER
STD. PLAN
NUMBER
1201
SHEET 2 OF 2
A
L
PLAN VIEW
14" , 17"
— IF THE INCOMING
SEWER IS 6" USE
A 6" x 8" INCREASER
AT THIS LOCATION
A
cy111.nr:1a
5" (MIN.)
D r.
•e
° • f SLOPE i/4" PER FT.
STANDARDD
o • MANHOLE-,,,,,,,,,,.'rp . �.',p .' �• ° r. o .
•. D Q
re'
D,•e' COLD
JOINT
•. 0 10" 21 o..
rp • p
• ° •° STD. 90' BEND
D..'
•e + 30".p.,' .•p ..".. D', .•' D.. (MITERED)
D, • ' ° • D•• ', o .', ° .• , CONCRETE CLASS 560-C-3250
G .'p • D.••. D..e'r° • D•
12" OF COMPACTED 3/4" ROCK
NOTE: SECTION A -A
1. DIMENSIONS SHOWN ARE FOR 8" FITTINGS (THE MINIMUM SIZE TO BE USED).
2. NOTES ON SHEET 2 OF CITY STD. PLAN 1201 APPLY TO THIS STANDARD PLAN,
3. MATERIAL OF TEE AND FITTINGS TO MATCH THE MAIN MATERIAL.
APPRO DATE: o CITY OF SANTA ANA o
PUBLIC WORKS AGENCY
DATE REVISION
1177/67 R.E.W. ADD INCREASER
7/16/09R.R. UPDATED DROP MANHOLE
11/202d R.R. i UPDATED
STD. PLAN
NUMBER
1201A
12" . 12"
INSULATOR (TYP.)
SEE NOTE 4
END SEAL (TYP.) PIPE JOINT J
BOTH ENDS
SEE NOTE CASING DETAIL
USE POLYETHYLENE CASING
WITH POLYETHYLENE SKIDS
AND BANDS SHALL
STAIN
PIPE
SIZE
(I.D.)
STEEL CASING
PIPE
MIN. SIZE (I.D.)
MIN.
WALL
THK.
ARRIER PIPE
DIP & PVC
6"
16"
X"
8"
18"
y„
10"
21"
%s
12"
24"
%s'
NOTES
SECTION A -A
12"
PIPELINE CENTERED
IN CASING
CENTERINSULATOR
ON EACH PIPE SECTION
PIPE CENTERED IN CASING
STEEL CASING PIPE WITH MIN. WALL
THICKNESS AND MININMUM INSIDE
DIAMETER PER SCHEDULE HEREON
FILL ANNULAR SPACE
WITH AIR -BLOWN SAND
1. ALL SEWER ENCASEMENT REQUIRES ENGINEER'S APPROVAL.
2. ALL STEEL CASING PIPE JOINTS SHALL BE WELDED FULL CIRCUMFERENCE.
3. UPSTREAM AND DOWNSTREAM ELEVATIONS TO BE VERIFIED.
4. SPACING BETWEEN THE CASING INSULATORS SHALL BE PER THE MANUFACTURER'S RECOMMENDATIONS, EXCEPT THAT
THERE SHALL BE AT LEAST 3 CASING INSULATORS PER PIPE SECTION, ONE 12" FROM EACH JOINT AND ONE CENTERED.
ADDITIONALLY, ONE INSULATOR SHALL BE INSTALLED 12" FROM EACH END OF THE CASING.
5. BOTH ENDS OF THE CASING BETWEEN THE CASING AND CARRIER PIPE SHALL BE SEALED WATER TIGHT USING AN END SEAL.
BANDS SHALL BE TYPE 304 STAINLESS STEEL.
DATE
DATE: (1 yY O CITY OF SANTA ANA o
PUBLIC WORKS AGENCY
REVISION
STEEL CASING
STD. PLAN
NUMBER
1203
3„ TRENCH VVIDTH
3
CONCRETE ENCASEMENT 560-C-3250 #4 @ 12" O.C.
#4 CONT (4)
FOR USE WHEN PIPE COVER TO SURFACE IS LESS THAN 36"
CASE 1
NOTES:
1. ALL SEWER ENCASEMENT REQUIRES APPROVAL FROM THE WATER RESOURCES DIVISION.
NEW SEWER CROSSING PIPE WALL
I (DIAMETER OF NEW SEWER = "D")
If 18" OR
BACKFILL WITH 6" (MIN.) LESS
SAND, S.E. 30 (MIN.) �
CONCRETE BLANKET °_' I ..
450-C-2000 • > ° +
�e
e,' '
UNDISTURBED EARTH (TYP.) �
EXISTING PIPE
6" (Mil
(TYP
CONCRETE BLANKET
I
Y�Z
(SEE NOTE 2)
2
(TYP.)
NOTES: (FOR EXISTING PIPES CROSSED OVER BY A NEW PIPE)
1. CONCRETE BLANKET IS REQUIRED WHEN THE CLEARANCE BETWEEN THE TOP OF THE EXISTING PIPE AND THE
BOTTOM OF THE CROSSING PIPE IS LESS THAN 18".
2. X = 4-INCHES, MINIMUM, TO PROVIDE BEDDING MATERIAL FOR THE CROSSING PIPE. WHEN X IS LESS THAN
MINIMUM, THE ENTIRE TOP SURFACE OF THE BLANKET SHALL BE RAISED TO MAKE CONTACT WITH THE LOWER
90° OF THE CROSSING PIPE.
3. THE BLANKET SHALL EXTEND LONGITUDINALLY TO THE FIRST JOINT BEYOND THE TRENCH EXCAVATION AT
EACH END OF THE BLANKET, EXCEPT THAT THE BLANKET NEED NOT BE EXTENDED MORE THAN 4' BEYOND
THE TRENCH.
CASE 2
DATE: ((
i y '�7r I o CITY OF SANTA ANA o
DATE �( REVISION
11/05/12 J.A. ADDED 1203A
PUBLIC WORKS AGENCY
SEWER ENCASEMENT/
CONCRETE BLANKET
STD. PLAN
NUMBER
1203A
0
l . D
PVC COUPLING
BACKFILL:
NATIVE MATERIAL
COMPACTED TO 90%
SEWER MAIN 12"
�I f FLOW
IIPLAN VIEW
SEWER LATERAL TIE-IN
-D D
V�'69y7�1y 7C\iy:7n� rr Qr r:�0� ;
•�` i• �i rii� �- �iG,i�e� 0
ao�t� Qom
CONSTRUCTION ITEMS / MATERIALS LIST
NO.
SIZE AND DESCRIPTION
MANUFACTURER/MATERIAL
MFR. CAT. NO.
El I
CAST IRON FRAME AND COVER ('SEWER")
ALHAMBRA FOUNDRY
A-2100
2
SDR-26; PVC SEWER PIPE
4" (MIN.) IF SERVING 4 DWELLINGS OR LESS
-6" (MIN.) ALL OTHER CASES
SDR-26
3
CONSTRUCT CONCRETE SIDEWALK PER CITY STD. PLAN 1104, SEE NOTE 3
CRUSHED ROCK, 1/2" DIAMETER (MAX)
5
I MALE THREADED NUT PLUG
6
CONSTRUCT NEW WYE AND MATCH EXIST. SEWER MAIN MATERIAL
SDR-26 PVC OR V.C.P.
7
45° ELBOW SHALL MATCH WYE MATERIAL
SDR-26 PVC OR V.C.P.
8
REDUCER (IF NECESSARY)
SDR-26
9
COUPLING ADAPTER (IF NECESSARY)
STAINLESS STEEL DOUBLE BANDED
10
PVC TWO-WAY TEE, DR 17
SDR-26
11
45° PVC ELBOW
SDR-26
NOTE:
1. MINIMUM LATERAL SLOPE SHALL BE 1/4" PER FOOT (2%).
2. ALL NEW DEVELOPMENTS SHALL CONSTRUCT NEW LATERAL PER THIS STANDARD.
3. SIDEWALK SHALL BE REPLACED FROM SCORE JOINT TO SCORE JOINT OR A MINIMUM /
OF 4 FEET BUT IN NO CASE SHALL FLOATING SECTION BE LESS THAN 4 FEET.
kPPRO,\lEp: DATE: Y 12.E /1o'2, I „ OTTV (AV C A NTT A A 1V A
REVISION
A.F. NEW DETAIL
R.R. CHANGED MIN. LATERAL SIZE
J.A. ADDED SDR 26
PUBLIC WORKS AGENCY
SEWER LATERAL
AND CLEANOUT
(OPEN TRENCH)
STD. PLAN
NUMBER
1204
PLAN VIEW
SEWER LATERAL TIE-IN
y_1:18Ti9N1
BACKFILL:
IAIN NATIVE MATERIAL
COMPACTED TO 90%
Ie1�1�1�1 ,I,
....:..:..:.. ..:.
PROFILE VIEW
CONSTRUCTION ITEMS / MATERIALS LIST
NO.
SIZE AND DESCRIPTION
MANUFACTURER/MATERIAL
MFR. CAT. NO.
�1
CAST IRON FRAME AND COVER
ALHAMBRA FOUNDRY
A-2100
2�HDPE
SEWER PIPE
4' (MIN.) IF SERVING 4 DWELLINGS OR LESS
-6" (MIN.) ALL OTHER CASES
HDPE (HIGH DENSITY POLYETHELYNE)
DR-17
O
INNER SURFACE- REFLECTIVE COATING
3
CLEAN OUT, 4", DR11 IPS
P & F DISTRIBUTORS OR APPROVED EQUAL
40040010
4
TWO-WAY TEE, DR 17
P & F DISTRIBUTORS OR APPROVED EQUAL
5
REDUCER (IF NECESSARY)
SDR-26 OR DR-17
6
COUPLING ADAPTER (IF NECESSARY)
7
CONSTRUCT CONCRETE SIDEWALK PER CITY STD. PLAN 1104, SEE NOTE 4
8
F-911
CONSTRUCT WYE AND MATCH EXISTING SEWER MAIN MATERIAL
10
45* ELBOW SHALL MATCH WYE MATERIAL
NOTES:
1, WATER RESOURCES DIVISION SHALL REVIEW AND APPROVE OF PIPE BURSTING
METHOD PRIOR TO CONTRACTOR COMMENCING WORK.
2. ALL HDPE JOINTS SHALL BE FUSED.
3. CONTRACTOR SHALL REMOVE THE FUSION "BEAD" FROM INSIDE OF PIPE USING
APPROPRIATE CUTTING TOOL.
4. SIDEWALK SHALL BE REPLACED FROM SCORE JOINT TO SCORE JOINT OR A MINIMUM
OF 4 FEET BUT IN NO CASE SHALL FLOATING SECTION BE LESS THAN 4 FEET.
DATE: ( 11Z� I o CITY OF SANTA ANA 0
PUBLIC WORKS AGENCY
REVISION STD. PLAN
FAIL SEWER LATERAL NUMBER
AND CLEANOUT 1204A
(PIPE BURSTING)
2000 CONCRETE
UPPORT WALL
NOTES:
SEWER
1. SUPPORTING WALL SHALL HAVE A FIRM BEARING ON THE SUBGRADE AND AGAINST THE SIDES OF THE EXCAVATION
2. WALL SHALL BE AT LEAST 2" FREE AND CLEAR OF ANY GAS OR WATER MAIN OR OTHER CONDUIT OR DUCT,
3. WHENEVER SO DIRECTED BY THE ENGINEER, THE CONTRACTOR SHALL PIERCE THE WALL WITH SUITABLE OPENINGS TO
PREVENT UNEQUAL PRESSURE RESULTING FROM FLOODING THE BACKFILL. THE VOLUME OF THE PIERCED OPENING
SHALL NOT EXCEED 1/2 THE VOLUME OF THE SUPPORTING WALL.
D� ,, o CITY OF SANTA ANA o
PUBLIC WORKS AGENCY
DATE - REVISION STD. PLAN
/16/09 R.R. DELETED GAS i METHOD OF SUPPORTING STORM DRAIN NUMBER
AND SEWER PIPES ACROSS TRENCHES 1207
REMOVE WALL TO
18" (MIN.) BELOW
FINISHED GRADE
PERFORATE OR
BREAK BASE TO
PREVENT THE
ENTRAPMENT
OF WATER -
REFER TO STD PLAN 1150 FOR
PAVING REQUIREMENTS.
BACKFILL WITH -
SAND, S.E. 30 (MIN.)
COMPACT TO 90%
OR "0" SACK SLURRY
EXISTING MANHOLE BASE
PLAN VIEW
PLUG ALL PIPES A MIN.) OF
8" WITH 3000 PSI CO CRETE
EXISTING PIPE
FILL ABANDONED
MAIN WITH SAND SLURRY
(12" MAIN OR GREATER)
EXISTING MANHOLE BASE
DATE: (/ L % l o CITY OF SANTA ANA Q
PUBLIC WORKS AGENCY
DATE I i REVISION STD. PLAN
7116109 R.R. NEW DETAIL NUMBER
1115/121 J.A. I ADDED PLUG DETAIL MANHOLEABANDONMENT
11/20201 R.R. IUPDATED 1209
- - -
24" FRAME - AND -COVE-R I -
SAMPLING
(BOLT DOWN) (TYP) I I I MANHOLE BOX
I I ` CLEANOUT
6" INLET -(
6" INLET
FLOW
I II I II II
L_______J L_---J 6"OUTLETJ
PLAN VIEW
STANDARD TOP BLOCKS REQUIRED
AT EACH MANHOLE COVER
//- SAMPLING MANHOLE/BO
\ 24"CAST IRON FRAME AN /
AND COVER (BOLT DOWN)
CLEANOUT
6" OUTLET
SECTION VIEW
6" OUTLET
PRECAST INTERCEPTOR PER
APPROVED MATERIAL LIST
NOTES:
1. MANHOLE LID ACCESS OVER EACH BAFFLE TUBE.
2. INTERCEPTOR LOCATED IN AN AREA SUBJECT TO TRAFFIC MUST BE HS-20 TRAFFIC RATED.
3. ALTERNATIVE MATERIALS ACCEPTABLE: HDPE OR FIBERGLASS (CAST IRON PIPE IS PROHIBITED)
4. INTERCEPTOR MUST HAVE IAPMO APPROVAL.
5. OUTLET SHALL BE SAME DIAMETER AS INLET.
6. INTERIOR OF INTERCEPTOR, INCLUDING ROOF, SHALL BE COATED WITH A PROTECTIVE COATING.
DATE: I( a 2-°'-IO CITY OF SANTA ANA o
PUBLIC WORKS AGENCY
DATE REVISION STD. PLAN
I)2020 R.R. NEW NUMBER
GRAVITY GREASE INTERCEPTOR 1210
ALIGNMENT MARKS
(BOLTED COVERS ONLY)
A
L
BLIND LIFTING POCKET
(2 EA) SEE DETAIL �
BOLTED COVER 8
PLACES (TYP)
(SEE NOTE 3)-
1/2" X 1 1/2" TYPE 316 SST HEX
HEAD MB. USE WITH 1/8" X V
RUBBER GASKET GLUED TO
FRAME (FOR BOLTED COVER)
SEE NOTE 4 4"
NOTES:
1. COVERS SHALL BE TRAFFIC GRADE.
(2) 1" DIA. VENT HOLES
(FOR UNBOLTED COVERS)
RAISED DIAMOND
TREAD
3" TALL LETTERS
1"TALL LETTERS
A
I�
1" DIA. LIFTING HOOK (3 @
120 DEGREES OR 4 @ 90
DEGREES)
1"DIA. LIFTING HOOK (3
@ 120 DEGREES OR 4 @
90 DEGREES)
PLAN
t RUBBER COMPOSITION
eY" II I GASKET X 1/8") SST
36" CLEAR OPENING —�I GLUED TOO FRAME HE HEX BOLTS
SECTION A -A
BOLTING /SELF -SEAL DETAIL
r r
2. ALL CASTINGS SHALL BE COMPLETELY PAINTED WITH 6 MILS. BITUMINOUS PAINT AND LETTERED "MADE IN
COUNTRY OF ORIGIN", MARKED WITH MANUFACTURER'S IDENTIFICATION "HEAT NO. ", "ASTM A-48", AND
"CLASS 35B IRON" ON UNDERSIDE OF COVER. WEIGHT OF COVER SHALL BE 325 LBS. MIN., WEIGHT OF FRAME
SHALL BE 270 LBS. MIN. ACTUAL WEIGHTS SHALL BE +/- 5 PERCENT OF THE MINIMUM.
3. BOLTED COVERS SHALL BE INSTALLED AT ALL INTERSECTIONS.
4. PROVIDE 6" RIM IF REQUIRED FOR ADJUSTMENT TO GRADE.
5. THE GAP BETWEEN THE COVER AND THE RING SHALL BE APPROXIMATELY 1/8" AROUND THE ENTIRE
CIRCUMFERENCE AND SHALL NOT BE GREATER THAN 1/4" WHEN THE COVER IS SLID TO ONE SIDE.
6. IN LIEU OF CAST IRON FRAME AND COVER, THE WATER RESOURCES DIVISION MAY REQUEST A FIBER
REINFORCED POLYMER (FRP) FRAME AND COVER MANUFACTURED BY GMI COMPOSITES, INC.
APPROVED: DATE: f 1 y �,,, Q CITY OF SANTA ANA Q
PUBLIC WORKS AGENCY
DATE REVISION
1112020 R.R. NEW
36" SEWER MANHOLE COVER
STD. PLAN
NUMBER
1211
EXIST. WYE
FITTING —
EXIST. SEWER MAIN
PROTECT IN PLACE
EXIST. FITTING EXIST SEWER LATERAL
TO BE ABANDONED PER
CITY STANDARDS
S
CONNECTION - PROFILE VIEW
EXIST. SEWER MAIN
EXIST. WYE PROTECT IN PLACE
FITTING
a
% f FLOW
a° EXIST. FITTING
Qe
EXIST SEWER LATERAL
2 TO BE ABANDONED PER
CITY STANDARDS
CONSTRUCTION ITEMS
0 ALL LATERAL ABANDONMENTS SHALL HAVE A FACTORY MADE VCP PLUG INSTALLED IN THE
BELL END OF THE EXISTING WYE CONNECTION, WITH RESTRAINT SUFFICIENT ENOUGH TO
WITHSTAND LEAKAGE TESTING.
O2 KEY SHAPED THRUST BLOCK SHALL BEAR AGAINST UNDISTURBED NATIVE SOIL. CONCRETE
SHALL BE 560-C-3250 PER STANDARD SPECIFICATIONS.
O3 IF EXISTING LATERAL IS NOT AWYE FITTING, CUT LATERAL PIPE AND INSTALL PLUG AND
CONCRETE THRUST BLOCK.
�APPRO DATE: ( o CITY OF SANTA ANA o
� PUBLIC WORKS AGENCY
DATE REVISION
1/2020 R.R. NEW
SEWER LATERAL ABANDONMENT
STD. PLAN
NUMBER
1212
APPENDIX G
CITY OF SANTA ANA STANDARD SPECIFICATIONS
OF SEWER CONSTRUCTION
CITY OF SANTA ANA
APPENDIX I
PROJECT NO.: XX-XXXX
PROJECT TITLE
SPECIAL PROVISIONS - SANITARY SEWER IMPROVEMENTS
6.01 OPEN TRENCH OPERATIONS, EXCAVATION, BEDDING, AND BACKFILL
Open trench operations, excavation, bedding and backfill shall conform to the applicable
provisions of Section 306 of the Standard Specifications and these Special Provisions.
All trenches shall be base paved with hot mix or covered with steel traffic plates recessed
and flushed with existing pavement at the end of each working day. No temporary
pavement will be allowed.
Trenching operations shall not be allowed on more than one street at any time. Work shall
not be allowed in more than one intersection at any one time.
The third paragraph of Subsection 306-1.1.1 of the Standard Specifications is hereby
deleted and replaced as follows:
Excavation shall include the removal of all excess excavated materials and all water
and materials of any nature which interfere with the construction work.
All pavement removals shall be sawcut unless, approved otherwise by the Engineer prior
to commencement of work.
All removed pavement and excess excavated material shall be immediately disposed of off
the project site at a legal dumpsite at the Contractor's expense.
Pipe bedding:
Unless otherwise secified or shown on the plans, for VCP sewer the pipe bedding material
shall be 3/a" crushed rock; if installed in high groundwater conditions the bedding material
shall be'/2" crushed rock wrapped in geofabric (Mirafi 140N or approved equal). For PVC
and ductile iron pipe sewers, the pipe bedding material shall be imported SE-30 sand.
Pipe Zone Backfill:
Unless otherwise specified or shown on the plans, for VCP sewer, the pipe zone backfill
material shall be 3/4" crushed rock; if installed in high groundwater conditions the pipe zone
backfill material shall be 1/2" crushed rock wrapped in geofabric (Mirafi 140N or approved
equal.) For PVC and ductile iron pipe sewers, the pipe zone backfill material shall be
imported SE-30 sand.
Trench Zone Backfill:
The trench zone backfill shall be Class II aggregate base.
All material tickets (i.e. Sand, Class II Base, Crushed Rock, Asphalt, Concrete, etc.) shall
be given to the City Inspector on a daily basis.
CITY OF SANTA ANA
APPENDIX I
PROJECT NO.: XX-XXXX
PROJECT TITLE
No backfill shall be placed until the sewer pipe laid has been approved by the City
Inspector.
Crushed rock products shall be in accordance with subsection 200-1.2 and Table 200-
1.2(A) of the Standard Specifications.
The seventh and eighth paragraphs of Subsection 306-1.3.1 of the Standard Specifications
are hereby deleted and replaced with the following:
Rocks greater than 4 inches in any dimension will not be permitted in backfill
placed between 1-foot above the top of any pipe and 1-foot below pavement
subgrade.
Backfill around sewer manhole and structures shall be sand placed a minimum of
2' laterally around structure and backfilled to subgrade.
The following test methods shall be used for determining relative compaction:
California Test 216 (Sand Cone Method)
California Test 231 (Nuclear Gauge Method)
The Contractor will be provided with compaction test at locations deemed necessary by the
Engineer.
If compaction fails to meet the Contract Specifications, then the Contractor shall make the
necessary adjustments and is responsible for the cost of additional compaction tests until
compaction per the specifications is met.
All trench and structure backfill sand, crushed rock and Class II aggregate base and native
material shall be compacted to 95% of maximum density at optimum moisture.
If any trench, through the neglect of the Contractor, is excavated below the grade required
by the plans and these Special Provisions, it shall be refilled to grade with additional
bedding.
6.02 IMPORT BACKFILL MATERIAL
Imported backfill shall conform to the applicable provisions of Section 306-1.3.7 of the
Standard Specifications and these Special Provisions
Imported backfill shall be clean soil, free from organic material, trash, debris, rubbish,
broken Portland cement concrete, bituminous materials, or other objectionable substances.
The Contractor shall dispose unsuitable material to an approved facility.
CITY OF SANTA ANA
APPENDIX I
PROJECT NO.: XX-XXXX
PROJECT TITLE
6.03 EXISTING UTILITIES AND ADJUSTMENTS IN GRADE
All existing utilities shall be protected in place, unless otherwise noted on the plans. The
Contractor shall be responsible for any damage to existing utilities as a result of his
operations.
The location of existing utilities as shown on the plans was obtained from a search of
available records. It shall be the Contractor's responsibility to notify the respective utility
owners and Underground Service Alert (811) to determine the exact field location of all
utilities shown or not shown on the plans, which may conflict with his operations.
Potholing of existing utilities, points of connection and service connections to determine
exact depth and field locations shall be the responsibility of the Contractor.
The Contractor shall determine the location and depth of all utilities including service
connections and points of connection, which may affect or be affected by its operation,
three (3) weeks in advance. In the event of any conflicts the Engineer shall be immediately
notified.
City owned utility frames and covers for survey monuments, water meter, water valves,
traffic signal and street light pull boxes, and manholes within the area to be paved or
graded, shall be set to finish grade by Contractor after construction of new pavement. In
Portland cement concrete pavement and sidewalk areas, City utility frames and covers shall
be adjusted to grade prior to placement of concrete. Contractor shall supply new sewer
manhole frame and covers, sewer cleanout frame and covers, concrete rings and water
valve pot frame, canister and lids per City of Santa Ana Standard Plans.
Prior to paving, an "I.D. Locator" shall be attached to each valve box or manhole cover.
An "ID Locator" is a rubberized marker approximately 4" high that adheres to the utility
cover and pops -up after paving for easy identification and location of the respective valve
box or manhole. Contractor shall measure and tie -out locations of manholes and water
valves prior to paving.
6.04 LANDSCAPING AND IRRIGATION REPAIR
This section shall conform to Sections 212 and 308 of the Standard Specifications and these
Special Provisions.
All lawn and landscaped areas disturbed by the Contractor as part of or as a result of the
work shall be preparedibrought to adjacent grade and restored to match existing
landscaping. If there are any existing sprinkler heads and irrigation lines in the construction
areas, whether on public or private property, they shall be replaced or relocated by the
Contractor.
6.05 PORTLAND CEMENT CONCRETE (PCC) CROSS GUTTER
This work shall consist of replacing PCC cross -gutter from the spandrel to street centerline
(cold joint to cold joint) to facilitate water main construction. All work shall be
CITY OF SANTA ANA
APPENDIX I
PROJECT NO.: XX-XXXX
PROJECT TITLE
accomplished in accordance with City of Santa Ana Standard Plan No. 1109. The
replacement areas are clearly indicated on the construction plans.
Concrete shall be high early strength concrete, treated in accordance with section
201-1 to obtain (7) day compressive strength in (3) days.
6.06 TEMPORARY PAVING (WHEN TRENCHING IN PCC STREETS)
In PCC streets, all trenches shall be backfilled and have temporary pavement installed or
covered with steel traffic plates at the end of each working day. All steel plates shall be
set flush with adjacent pavement.
Within four consecutive calendar days following installation of the conduit, or after
compaction is approved by the Engineer, whichever comes first, steel traffic plates shall be
removed and three inches of temporary pavement installed.
Cross streets are to be paved with temporary pavement on the same day that excavation
and backfill are completed. Temporary pavement shall be maintained so that a smooth
traversable surface is available at all times for vehicular traffic, free from ruts, depressions,
and holes and loose gravel. Temporary paving shall be removed and disposed of by the
Contractor before the permanent resurfacing is placed.
The Contractor shall construct temporary asphalt concrete with a slope of 1:1 at the edge
of open excavation (remove and reconstruct section) if all the following occur:
1. Clearance between travel lane and open excavation is less than five (5) feet
2. Excavation depth is four (4) inches or deeper, and
3. If open excavation will last more than 24 hours.
6.07 PERMANENT ASPHALT CONCRETE TRENCH PAVEMENT REPLACEMENT
This work shall consist of constructing permanent asphalt concrete pavement replacement
and shall be accomplished in accordance with the details shown on the Plans, these Special
Provisions and the street work permit.
Asphalt concrete construction shall conform to Section 400, 200, 203, and 302 of the
Standard Specifications and these Special Provisions.
Tack coat is required and shall be applied and conform to Section 302 of the Standard
Specifications. The Contractor shall prevent the tack coat to be applied outside the
pavement area.
Course aggregate shall consist of material with at least 75% by weight be crushed particles
in lieu of the requirements of Section 400-2.3.
CITY OF SANTA ANA
APPENDIX I
PROJECT NO.: XX-XXXX
PROJECT TITLE
The asphalt concrete trench pavement replacement for each street shall consist of an asphalt
concrete base course and a 2" thick asphalt concrete surface course. The asphalt concrete
trench pavement replacement shall be adjusted to match existing street section.
Recommendations are as follows:
Arterial Streets:
Deep lift asphalt concrete pavement consisting of an asphalt concrete Base Course
and 2" asphalt concrete Surface Course. Thickness of entire section and base
course shall be as shown on plans. In the absence of a detail on the plans, a 12"
thick deep lift asphalt concrete pavement consisting of 10" thick asphalt concrete
Base Course and 2" asphalt concrete Surface Course shall be constructed.
Local Streets:
Deep lift asphalt concrete pavement consisting of an asphalt concrete Base Course
and 2" asphalt concrete Surface Course. Thickness of entire section and base
course shall be as shown on plans. In the absence of a detail on the plans, a 6" thick
deep lift asphalt concrete pavement consisting of 4" thick asphalt concrete Base
Course and 2" asphalt concrete Surface Course shall be constructed.
The required asphalt concrete mix designs shall be as follows:
Base Course
Overlay/Surface Course
Crack Filler
III-B3-AR-4000 or PG 64-10
III-C3-AR-4000 or PG 64-10
III-F-AR-4000 or PG 64-10
6.08 PERMANENT PORTLAND CEMENT CONCRETE (PCC) TRENCH PAVEMENT
AND BUS PAD REPLACEMENT
PCC pavement replacement shall be at least 6 inches thick and shall be 1 inch thicker than
the existing pavement.
Existing concrete pavement adjacent to trench operations shall be sawcut and drilled with
#4 dowel bars epoxy coated and or approved.
Construction and installation of dowels shall be per City of Santa Ana Standard Plan No.
1428A, the construction plans, and these specifications.
PCC pavement replacement and bus pad replacement shall conform to Sections, 400, 200,
201, and 302 of the Standard Specifications and these Special Provisions.
PCC used for street pavement and bus pad construction shall be minimum class 560-A-
3250. In addition to these minimum requirements, the concrete shall possess the following
characteristics:
Flexural strength at 28 days: 550 p.s.i. min.
Flexural strength at 7 days: 430 p.s.i. min.
CITY OF SANTA ANA
APPENDIX I
PROJECT NO.: XX-XXXX
PROJECT TITLE
• Compressive strength at 7 days: 2500 p.s.i. min.
All cement to be used or furnished on this Project shall be Type II low alkaline Portland
cement conforming to ASTM C150.
Prior to the start of construction, the Contractor shall furnish to the Engineer laboratory
test data for the particular mix design he will use. The data will include the following:
A. A detailed concrete mix design including the type and amount of cement used;
complete gradation and source of the aggregate used; the amount of water used; and
any proposed admixtures.
B. Flexural strength test data for the same batch of concrete used in A above showing the
compressive strength of the concrete at 3, 7, and 28 days.
Section 302-6.4.2 entitled "Tamping" of the Standard Specifications shall be modified by
adding the following:
The outer edge of the gutter shall not be used as a side form for the mechanical
tamper except where existing gutter is to remain as shown on the construction plans.
Concrete pavement for bus pads shall be installed monolithic with the curb and
gutter and shall be accomplished in accordance with City of Santa Ana Standard
Plan No. 1108.
Section 302-6.4.4 entitled "Final Finishing" of the Standard Specifications shall be
modified as follows:
Delete all reference to wetted burlap. Final finish of the surface shall be textured
by stiff broom process that will produce scoring perpendicular to the centerline of
the street, performed at a time and in a manner to produce a hardened surface have
a coefficient of friction of not less than 0.38 as determined by California Test 342.
Curing to be applied immediately following broom process.
Joints in the concrete pavement shall be constructed as described in Section 302-6.5 of the
Standard Specifications except as modified herein. Sawing of the joints shall begin as soon
as the concrete has hardened sufficiently to permit sawing without excessive raveling,
usually 4 to 24 hours per Engineer's directions. If necessary, the sawing operations shall
be carried on both day and night, regardless of weather conditions.
All joints shall be sawed before uncontrolled shrinkage cracking occurs. A standby saw
shall be available in the event of breakdown. All weakened plane joints shall be saw cut
to a depth equal to one fourth of the pavement thickness. Longitudinal joint spacing shall
be at 10' minimum and 15' maximum on either side of centerline joint. Transverse joint
spacing shall be at 10' minimum and 15' maximum for pavement, curb and gutter.
CITY OF SANTA ANA
APPENDIX I
PROJECT NO.: XX-XXXX
PROJECT TITLE
Longitudinal joints shall be aligned such that they will cross manholes and water valves at
centerline if possible. Transverse construction joints within l' shall cross all manholes and
water valves. Provide a weakened plane joint around the perimeter of all utility vaults.
The Cleanness Value requirement of Section 200-1.4 shall be replaced with the following:
Tests
Cleanness Value
Individual Test
Moving Average
Tact Mathnrl
California 227
Requirements
70 min
75 min
The Sand Equivalent requirement of Section 200-1.5.3 shall be replaced with the
following:
Tests
Sand Equivalent
Individual Test
Moving Average
Test Method
California 227
Requirements
70 min
75 min
Evaluation of Sand Equivalent and Cleanness Value results shall conform to the provisions
of Standard Specifications Subsection 400-1.4.
Concrete shall be high early strength concrete, treated in accordance with section
201-1 to obtain (7) day compressive strength in (3) days.
Traverse joints shall match those of the adjacent pavement. The concrete pavement shall
be immediately barricaded upon its installation and no vehicular traffic will be permitted
until and after 3-days of placement and with the approval of the Engineer.
6.09 VITRIFIED CLAY PIPE (VCP) SEWER MAIN
Where indicated on the plans, sanitary sewer pipe shall be extra strength vitrified clay pipe
(VCP) with compression joints conforming to Subsection 207-8 of the Standard
Specifications.
Underground conduit construction shall conform to all applicable Subsections of Section
306 of the Standard Specifications, the Standard Plans and these Special Provisions.
Potholing shall be considered as part of the excavation necessary for the work. The
Engineer shall be given the opportunity to inspect the existing improvement when it is
exposed.
Any adjustments in line or grade which will be necessary to accomplish the intent of the
plans shall be made. In the event obstructions are encountered during the progress of the
work which will require alterations to the plans, the Engineer shall have the authority to
CITY OF SANTA ANA
APPENDIX I
PROJECT NO.: XX-XXXX
PROJECT TITLE
change the plans and order the necessary deviation from the line or grade. Contractor shall
not make any deviation from the specified line or grade without approval by the Engineer.
Pipe sections shall not be deflected at any joint, either vertically or horizontally, beyond
the limits specified by the manufacturer.
The pipe and fittings shall be lowered into the trench. Do not throw the pipe or fittings into
the trench.
If it is determined that bypassing of sewer flow will be required, the bypass pumping
system shall have sufficient capacity to pump the peak flow. Sewer bypassing shall
conform to Section 6-21 of these Special Provisions. The Contractor shall provide bypass
piping for the effluent during the construction of the sewer main between manholes. The
inlet of the downstream manhole and the outlet of the upstream manhole shall be plugged.
A portable pump shall be installed in the upstream manhole to discharge the effluent from
the upstream manhole to the downstream manhole through the bypass piping. Pump and
bypass piping shall be of adequate size and capacity to handle the flow without sewage
backup occurring to facilities connected to the sewer.
For sewers 12-inches in diameter and larger, or where deemed necessary by the City, the
following shall apply:
All pumps used shall be fully automatic self -priming units. All pumps used must be
constructed to allow dry running for long periods of time to accommodate the cyclical
nature of effluent flows. The Contractor shall provide the necessary stop/start controls for
each pump. The Contractor shall have adequate standby equipment available and ready
for immediate operation and use in the event of an emergency or breakdown. One standby
pump for each size pump utilized shall be installed at the mainline flow bypassing
locations, ready for use in the event of primary pump failure. The Contractor shall
continually monitor all pumping equipment. The Contractor shall perform leakage and
pressure tests of the bypass pumping discharge piping suing clean water prior to the actual
operation. The Water Resources Division shall be given 24 hours notice prior to testing.
The Contractor shall be required to flow monitor for a two week period to assist in sizing
the pumps necessary for the sewer work and shall be considered included as part of the
work. The Contractor shall prepare, with the vendor, a flow monitoring map for key
manholes that will provide adequate data for the work subject to review and approval from
the Water Resources Division. Flow monitoring shall capture accurate instantaneous
depth, velocity and flow data in 15-minute increments or less, or as otherwise approved by
the Water Resources Division. The Contractor shall prepare with the vendor a specific,
detailed description of the proposed pumping system and submit it and the vendor's
references to the City. The Contractor shall submit to the City detailed descriptions
outlining all provisions and precautions to be taken by the Contractor regarding handling
of existing sewage flows. The submittal must be specific and complete, including such
items as schedules, capacities of equipment, materials, and all other incidental protection
of the access and bypass pumping locations from damage due to the discharge flows.
CITY OF SANTA ANA
APPENDIX I
PROJECT NO.: XX-XXXX
PROJECT TITLE
The submittal shall include but not be limited to the following:
1. Sewer plugging method and types of plug.
2. Number, size, material, location and method of installation of suction piping.
3. Number, size, material, location and method of installation of discharge piping.
4. Bypass pump sizes, capacity, number of each size to be on -site and power
requirements.
5. Calculations of static lift, friction losses, and flow velocity (pump curves showing
pump operating range shall be submitted).
6. Standby power generator size.
7. Method of protecting discharge manholes or structures from erosion and damage.
8. Thrust block sizes and restraining lengths of pipes and locations (if necessary).
9. Method of noise control for each pump and/or generator.
10. Any temporary pipe supports and anchoring requirements.
11. Design plans and computations for access to bypass pumping locations indicated
on the drawings.
12. Calculations for selection of bypass pumping pipe size.
13. Schedule for installation of and maintenance of bypass pumping piping.
14. Submit a sewer overflow emergency response plan. The plan will dictate backup
pumping plans, spill containment procedures, spill recovery procedures and
emergency call out phone numbers.
Provision shall be made by the Contractor for the collection of sewage from cutoff lateral
sewers. Lateral sewers shall be reconnected to the main before the termination of every
working day.
The text of Subsection 306-1.6 of the Standard Specifications is hereby deleted and
replaced with the following:
Pipe shall be measured along the longitudinal axis between the ends as laid and
shall include the actual pipe in place.
6.10 POLYVINYL CHLORIDE (PVC) SEWER PIPE
Installation and construction of PVC sewer main shall conform to all applicable provisions
of the ASTM D2321-05 (or later) "Underground Installation of Thermoplastic Pipe for
CITY OF SANTA ANA
APPENDIX I
PROJECT NO.: XX-XXXX
PROJECT TITLE
Sewers and Other Gravity Flow Applications," Standard Specifications and these Special
Provisions and the construction plans.
Where indicated on the plans, sanitary sewer pipe shall be Polyvinyl Chloride (PVC) sewer
pipe with compression joints conforming to Subsection 207-8 of the Standard
Specifications.
Underground conduit construction shall conform to all applicable Subsections of Section
306 of the Standard Specifications, the Standard Plans and these Special Provisions.
PVC sewer pipe shall be manufactured by JM Eagle or gpproved equivalent.
PVC gravity sewer pipe and fittings shall conform to ASTM D3034 for diameters from 4"
- 15", and ASTM F679 for 18" - 24", with integral bell gasket joints. Rubber gaskets shall
be factory installed and conform to ASTM F477.
Pipe shall be made of PVC plastic having a cell classification of 12454B or 12364B as
defined in ASTM D1784 and shall have SDR of 26 and minimum pipe stiffiiess of 115 psi
according to ASTM Test D2412.
Pipe shall be installed in compliance with ASTM D2321. Bedding material shall provide
adequate and uniform support under the pipe.
Pipe shall not be stored in direct sunlight. Pipe stored outdoors shall be protected from the
natural elements by covering it with opaque material such as canvas. The covering shall
be placed in such a way as to allow adequate air circulation between the cover and the pipe.
Discolored pipe will not be allowed.
Individual pipe sections shall not be stacked in piles higher than five feet. The pipe shall
not be stored next to heat sources or engine exhausts. All gaskets should be protected from
heat, oil and grease.
Field cutting of PVC pipe shall be square cut and bevel the end with a beveling tool.
Remove all burrs and raised edges prior to assembly.
Potholing shall be considered as part of the excavation necessary for the work. The
Engineer shall be given the opportunity to inspect the existing improvement when it is
exposed.
Any adjustments in line or grade which will be necessary to accomplish the intent of the
plans shall be made. In the event obstructions are encountered during the progress of the
work which will require alterations to the plans, the Engineer shall have the authority to
change the plans and order the necessary deviation from the line or grade. Contractor shall
not make any deviation from the specified line or grade without approval by the Engineer.
Pipe sections shall not be deflected at any joint, either vertically or horizontally, beyond
the limits specified by the manufacturer.
CITY OF SANTA ANA
APPENDIX I
PROJECT NO.: XX-XXXX
PROJECT TITLE
The pipe and fittings shall be lowered into the trench. Do not throw the pipe or fittings into
the trench.
If it is determined that bypassing of sewer flow will be required, the bypass pumping
system shall have sufficient capacity to pump the peak flow. Sewer bypassing shall
conform to Section 6-21 of these Special Provisions. The Contractor shall provide bypass
piping for the effluent during the construction of the sewer main between manholes. The
inlet of the downstream manhole and the outlet of the upstream manhole shall be plugged.
A portable pump shall be installed in the upstream manhole to discharge the effluent from
the upstream manhole to the downstream manhole through the bypass piping. Pump and
bypass piping shall be of adequate size and capacity to handle the flow without sewage
backup occurring to facilities connected to the sewer.
For sewers 12-inches in diameter and larger, or where deemed necessary by the City, the
following shall apply:
All pumps used shall be fully automatic self -priming units. All pumps used must be
constructed to allow dry running for long periods of time to accommodate the cyclical
nature of effluent flows. The Contractor shall provide the necessary stop/start controls for
each pump. The Contractor shall have adequate standby equipment available and ready
for immediate operation and use in the event of an emergency or breakdown. One standby
pump for each size pump utilized shall be installed at the mainline flow bypassing
locations, ready for use in the event of primary pump failure. The Contractor shall
continually monitor all pumping equipment.
The Contractor shall perform leakage and pressure tests of the bypass pumping discharge
piping suing clean water prior to the actual operation. The Water Resources Division shall
be given 24 hours notice prior to testing.
The Contractor shall be required to flow monitor for a two week period to assist in sizing
the pumps necessary for the sewer work and shall be considered included as part of the
work. The Contractor shall prepare, with the vendor, a flow monitoring map for key
manholes that will provide adequate data for the work subject to review and approval from
the Water Resources Division. Flow monitoring shall capture accurate instantaneous
depth, velocity and flow data in 15-minute increments or less, or as otherwise approved by
the Water Resources Division. The Contractor shall prepare with the vendor a specific,
detailed description of the proposed pumping system and submit it and the vendor's
references to the City. The Contractor shall submit to the City detailed descriptions
outlining all provisions and precautions to be taken by the Contractor regarding handling
of existing sewage flows. The submittal must be specific and complete, including such
items as schedules, capacities of equipment, materials, and all other incidental protection
of the access and bypass pumping locations from damage due to the discharge flows.
The submittal shall include but not be limited to the following:
1. Sewer plugging method and types of plug.
CITY OF SANTA ANA
APPENDIX I
PROJECT NO.: XX-XXXX
PROJECT TITLE
2. Number, size, material, location and method of installation of suction piping.
3. Number, size, material, location and method of installation of discharge piping.
4. Bypass pump sizes, capacity, number of each size to be on -site and power
requirements.
5. Calculations of static lift, friction losses, and flow velocity (pump curves showing
pump operating range shall be submitted).
6. Standby power generator size.
7. Method of protecting discharge manholes or structures from erosion and damage.
8. Thrust block sizes and restraining lengths of pipes and locations (if necessary).
9. Method of noise control for each pump and/or generator.
10. Any temporary pipe supports and anchoring requirements.
11. Design plans and computations for access to bypass pumping locations indicated
on the drawings.
12. Calculations for selection of bypass pumping pipe size.
13. Schedule for installation of and maintenance of bypass pumping piping.
14. Submit a sewer overflow emergency response plan. The plan will dictate backup
pumping plans, spill containment procedures, spill recovery procedures and
emergency call out phone numbers.
Provision shall be made by the Contractor for the collection of sewage from cutoff lateral
sewers. Lateral sewers shall be reconnected to the main before the termination of every
working day.
The text of Subsection 306-1.6 of the Standard Specifications is hereby deleted and
replaced with the following:
Pipe shall be measured along the longitudinal axis between the ends as laid and
shall include the actual pipe in place.
Following placement and compaction of backfill and prior to the placement of permanent
pavement, all newly constructed PVC sewer mains shall be cleaned and tested for
deflection and ovality by either using: a rigid mandrel for smaller diameter pipe; or laser
profile technology and/or with an electronic deflect-o-meter for larger diameter piping.
The deflection and or ovality shall not exceed (5%) of the inside diameter of the pipe. If
the pipe exceeds this tolerance, it is the responsibility of the contractor to replace and re-
test the newly constructed pipe for deflection and ovality.
CITY OF SANTA ANA
APPENDIX I
PROJECT NO.: XX-XXXX
PROJECT TITLE
If the pipe is to be tested by mandrel, the rigid mandrel shall have a circular cross section
having a diameter of at least 95 percent of the specified inside pipe diameter and shall be
pulled through the pipe by hand. The minimum length of the circular portion of the
mandrel shall be equal to the nominal diameter of the pipe. A 1/4-inch diameter nylon line
shall be pulled from manhole to manhole and shall be left for use in conducting the CCTV
inspection. Obstructions encountered by the mandrel shall be repaired and the pipeline
section shall be retested.
All labor and equipment necessary to conduct these tests shall be furnished by the
contractor.
The contractor shall submit all laser profile documents to the Engineer for review and
approval no later than (10) days after the test.
6.11 NEW MANHOLE STRUCTURES
Construction of new concrete manhole structures shall be done in accordance with City of
Santa Ana Standard No. 1201, details as shown on the plans, the applicable provisions of
Sections 201, 303, and 306 of the Standard Specifications and these Special Provisions.
This work shall also include the removal and/or modification of any interfering portions of
existing sewer pipes, drop inlets, PCC encasements, etc., necessary to construct each
manhole structure complete in place.
Concrete for manhole structures shall be Class 560-C-3250. All reinforcing steel used in
these structures shall be Grade 40 minimum. Fly ash additives and/or substitutes shall not
be permitted.
The following is hereby added to Subsection 201-4.1, of the Standard Specification:
Concrete curing compound shall be Type 2.
The following is hereby added to Subsection 303-1.1, of the Standard Specification:
Once any excavation for the construction of a manhole structure is commenced, the
Contractor must diligently pursue the completion of the structure, including
structure backfill, compaction, and restoration of surface improvements and
temporary paving. Open excavations shall be properly barricaded, backfilled or
covered with steel traffic plates to the satisfaction of the Engineer at the end of each
workday.
For new manholes on large sewer mains, or for manholes with extreme depths of cover, a
larger diameter manhole will be required. The design of these larger manholes shall be
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reviewed with and approved by the Water Resources Division. The larger manhole cover
shall be in accordance with Standard Plan No. 1211 and these Special Provisions.
For larger manhole frames and covers, the Water Resources Division may require frames
and covers fabricated of fiber reinforced polymer (FRP). These larger FRP manhole frame
and cover sets shall be manufactured by GMI Composites, Inc., no equal.
The FRP frame and cover system shall meet the following requirements: contain 45 percent
to 70 percent fiber reinforcement; thermoset resin with UV inhibitors to prevent photo
degredation; minimum strength to weight ratio of 750:1; integrated gasket to minimize
traffic shock, abate noise and orders and prevent water entry into manhole; skid slip
resistance greater than 0.6 as described in ASTM C 1028 Standard; and dimensional
tolerance of 1/16-inch.
The FRP frame and cover shall be designed to exceed AASHTO H-20 loading by a factor
of 2.5 (125,000 pounds) and shall meet AASHTO EN124 D400 loading (89,924 pound
which exceeds AASHTO Proof Load of 50,000 pounds for severe traffic service) proof
load on a 250 mm round plate for 30 seconds. Documentation of certified testing results
shall be submitted including complete Fatigue Loading Test with no loss of carrying
performance and no visible damage (apply 16,000 pound point load for 2,000,000 cycles).
The FRP frame and cover shall be provided with a five (5) year guarantee.
6.12 REMOVE EXISTING MANHOLE STRUCTURES
Removal of existing manholes shall be accomplished in accordance with the project plans,
City of Santa Ana Standards and Design Criteria, the applicable provisions of Section 306
of the Standard Specifications, and these Special Provisions.
The following is added to the third paragraph of Subsection 306-5 of the Standard
Specifications:
The top six inches of backfilled subgrade shall be compacted to a relative
compaction of 90%.
6.13 ABANDON EXISTING SEWER MAIN
The Contactor shall abandon existing pipes per Section 306-5 of the Standard
Specifications, as specified herein, and as shown on the construction plans.
The Contractor shall provide traffic control as required and approved by the agency having
jurisdiction. Under no circumstances shall the abandonment take place before existing
sewers and manholes are out of service and all flow directed to the new or alternate pipes.
The abandon pipes shall be filled with sand cement slurry 1-sack (94lbs) of concrete. In
lieu of slurry, the contractor may use low density cellular concrete, Elastizell (EF) or
approved equal.
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The Contractor shall demonstrate that the pipe to be abandoned has been completely filled,
without voids, by providing volume calculations for each placement of grout and materials
strength tests as required by the City.
The Contractor is responsible for the selection methods and material to be used. Pipe
abandonment shall be coordinated with the construction sequence. Appropriate plugs shall
be installed by the Contractor, and grout shall be injected in an upslope manner to remove
trapped air. Samples of the outgoing water (at the exit end) shall be made until the existing
grout mix is observed to be similar to the grout being injected at the inlet end. The grouting
plan, and grout mix design shall be submitted to the Engineer for review and approval prior
to commencement of work.
6.14 ABANDON EXISTING MANHOLE STRUCTURES
The contractor shall abandon existing manhole structures in conformance to the Standard
Specifications Section 306-5, as specified herein, and as shown on the construction plans
and per City of Santa Ana Standard Plan No. 1209.
The contractor shall provide traffic control as required and approved by the agency having
jurisdiction. Under no circumstances shall the abandonment take place before existing
sewers and manholes are out of service and all flow directed to the new or alternate pipes.
The manhole wall shall be removed to 18-inches below finished surface and be completely
removed and properly disposed of, unless otherwise shown.
The manhole base shall be perforated or cored through and filled with sand (SE 30
minimum).
The manhole rim and cover shall be salvaged and delivered to the City of Santa Ana Water
Resources Division at 215 S. Center Street.
Existing pipe ends within manholes to be abandoned shall be plugged with concrete and
bricks per section 306-5. Concrete shall be Class C and bricks shall be a manhole brick as
specified in Section 202-1 of the Standard Specifications.
The contractor shall remove and replace all asphalt, concrete pavement, earthwork,
landscaping, or other surface damaged by the abandonment operations per an in
conformance with these provisions.
6.15 CONSTRUCT 4" OR 6" HIGH DENSITY POLYETHYLENE (HDPE) SEWER
LATERALS AND CLEANOUTS (PIPE BURST)
This work involves the installation of HDPE Pipe. Method of construction shall be via
trenchless pipe replacement installations.
The Contractor shall connect to the new sewer main and to the existing sewer lateral pipe
at the property line. The existing sewer lateral shall be depicted on the construction plans
based on the best information available. It is the Contractor's responsibility to "locate
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all points of connection for each new sewer lateral at both ends: the wye at the public
sewer main and the private connection point at property line where lateral cleanout
will be constructed." The Contractor shall insert a push camera with sounder/locator up
the lateral from the main (insertion pit) to mark and locate the point of connection at the
property line. All locations points shall be marked in the field prior to installation and
construction of new sewer lateral.
Underground conduit construction shall conform to all applicable Subsections of Section
306 and Section 500 of the Standard Specifications, the Standard Plans and these Special
Provisions.
High density polyethylene pipe in accordance with these specifications shall be used in
pipe bursting or trenchless pipe replacement installations.
All piping system components shall be the products of one manufacturer and shall conform
to the latest edition of ASTM D1248, ASTM D3350, and ASTM F714.
The HDPE pipe shall be a minimum of SDR 17 or as specified on the plans.
The HDPE pipe shall provide a structurally sound, impermeable, jointless pipe. It shall be
the Contractor's responsibility to comply with OSHA Standards and Regulations
pertaining to all aspects of the work.
The HDPE pipe shall be chemically resistant to internal exposure to sewage containing
small quantities of hydrogen sulfide, carbon dioxide, methane, mercaptans, kerosene,
moisture and diluted sulfuric acid. It shall also be chemically and physically resistant to
external exposure of soil, bacteria, roots and chemical attack due to material in the
surrounding ground.
The polyethylene resin shall meet or exceed the requirements of ASTM D3350 for PE 3408
material with a cell classification of 345464C, or better.
The maximum allowable hoop stress shall be 800 psi at 73.4 degrees F.
The Hydrostatic Design Basis (HDB) shall be 1600 psi per ASTM D2837.
Material designation shall be PE 3408 following ASTM F412.
Pipe shall be assembled in accordance with ASTM D2657 or as otherwise approved by the
Engineer.
Sanitary sewer pipe shall be green in color or contain green striping. Sanitary sewer pipe
interior shall have a reflective coating for CCTV inspection.
Contractor shall video laterals prior to pipe bursting in order to identify any features that
would disrupt the pipe bursting procedure.
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Construction of sewer lateral and cleanout shall be done in accordance with City of Santa
Ana Standard Plan No. 1204A.
Insertion rate of HDPE pipe shall not exceed pipe tolerances any given time. Contractor
shall maintain logs verifying pipe tolerances do not exceed pipe limitations. Any HDPE
pipe stretched beyond its elastic limit or damaged in any way will be rejected.
Any defect which will affect the integrity or strength of the pipe discovered during the
warranty period shall be repaired at the Contractor's expense.
The text of Subsection 306-1.6 of the Standard Specifications is hereby deleted and
replaced with the following:
Pipe shall be measured along the longitudinal axis between the ends as laid and
shall include the actual pipe in place.
Joining of HDPE pipe shall be performed by thermal butt -fusion in accordance with the
manufacturer's recommendations. Internal weld beads formed by the thermal butt -fusion
method shall be removed on the bottom 120 degrees of the pipe, minimum. The bead shall
be removed to the pipe's surface, but under no circumstances shall it be below it. The joint
must sufficiently cool to ambient temperature before the bead is removed.
Butt -fused joint strength shall be equal to or greater than the strength of the pipe.
Threaded or solvent -cement joints and connections shall NOT be permitted.
A "Y" Branch fitting shall be installed on the sewer main at each lateral connection per
City of Santa Ana Standard Plan No. 1204A. In the case where the lateral is to be connected
to a sewer main that has been lined, a "Y" Saddle fitting shall be installed. The connection
shall conform to the size and shape of the inside diameter of the new connection. Service
connection openings shall be free from rough edges or protrusions. CORING OF NEW
SEWER MAIN TO ACCOMMODATE LATERAL CONNECTION SHALL NOT
BE ALLOWED.
At all locations where more than one (1) lateral serves a single parcel, Contractor shall
expose existing lateral connection to the existing sewer main and verify that the lateral is
active by CCTV inspection. In addition, the Contractor shall insert a push camera with
sounder/locator up the lateral from the main (insertion pit) to mark and locate the point of
connection at the property line. If CCTV investigation is inconclusive, lateral shall be
treated as active and shall be constructed per plan. If lateral is determined to be dead, lateral
shall be plugged and abandoned in place.
The Contractor shall connect to the new sewer main and to the existing sewer lateral pipe
at property line.
During construction, the Contractor shall make provisions for the collection of sewage
from cutoff laterals. All sewer laterals shall be reconnected to the main before the
termination of each working day.
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The Contractor shall submit all material information for sewer lateral cleanout connections
and appurtenances prior to commencing work. The Engineer shall review and upon
approval notify the Contractor by a memorandum. Non -approved materials shall not be
used.
New submittals shall be required for material substitutions. The Engineer shall review and
upon approval notify the Contractor by a memorandum.
All fittings shall be pressure rated and classified the same as adjoining pipe. The inside
diameter shall match inside diameter of adjoining pipe and shall be designed for pipe
bursting or pipe jacking applications.
Metal in saddles, clamps and appurtenances shall be 302 or 304 stainless steel following
ASTM A240.
Elastomeric materials, gaskets, clamps and connectors shall be oil resistant and
manufactured following ASTM F477.
The Contractor shall submit certification by the manufacturer of the pipe bursting system
to have successfully completed training in operating the bursting head, installing proposed
replacement pipe and operation and maintenance of all equipment to be used.
The Contractor shall submit certification by the manufacturer of the fusing equipment
having successfully completed training in handling replacement of pipe materials, butt -
fusion of pipe joints and saddle fusion of fittings for service laterals, and operation and
maintenance of all equipment to be used. The Certificate of Training includes at a
minimum: Installer's name, date of issuance and process or product the person/s is/are
certified to install. These certifications of training and operation of pipe bursting system
shall be submitted prior to commencing pipe bursting work.
The curb and gutter shall be protected in place. If the Contractor damages curb, gutter, it
shall be removed and replaced to match existing in accordance with City of Santa Ana
Standard Plan No. 1101. This work shall also include removal and replacement of PCC
sidewalk, driveway panels and landscaping to facilitate construction of sewer laterals. PCC
sidewalk and driveway approach panels shall be replaced to match existing in accordance
with City of Santa Ana Standard Plan Nos. 1104 and 1112. Sidewalk replacement shall be
from score line to score line, unless the sidewalk panels exceed four feet in length. At no
time, shall a sidewalk panel floater be less than four feet from the nearest score line.
Landscaping shall be replaced in -kind.
6.16 CONSTRUCT 4" OR 6" POLYVINYL CHLORIDE (PVC) SEWER LATERALS AND
CLEANOUTS (OPEN TRENCH)
PVC sewer pipe shall be as manufactured by JM EAGLE or approved equivalent.
PVC gravity sewer pipe and fittings shall conform to ASTM D3034 for diameters from 4"
- 15", and ASTM F679 for 18" - 24", with integral bell gasket joints. Rubber gaskets shall
be factory installed and conform to ASTM F477.
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Pipe shall be made of PVC plastic having a cell classification of 12454B or 12364B as
defined in ASTM D1784 and shall have SDR of 26 and minimum pipe stiffness of 115 psi
according to ASTM Test D2412.
Pipe shall be installed in compliance with ASTM D2321. Bedding material shall provide
adequate and uniform support under the pipe.
Underground conduit construction shall conform to all applicable Subsections of Section
306 of the Standard Specifications, the Standard Plans and these Special Provisions.
There shall be no pipe joints from the sewer lateral cleanout connection to 20 feet into
street right away. No pipe joints shall be allowed in the parkway.
Pipe joints shall not be deflected at any joint, either vertically or horizontally, beyond the
limits specified by the manufacturer.
Construction of sewer lateral and cleanout shall be done in accordance with City of Santa
Ana Standard Plan No. 1204, the contract plans and these Special Provisions.
A "Y" Branch fitting shall be installed on the sewer main at each lateral connection per
City of Santa Ana Standard Plan No. 1204. In the case where the lateral is to be connected
to a sewer main that has been lined, a "Y" Saddle fitting shall be installed. The connection
shall conform to the size and shape of the inside diameter of the new connection. Service
connection openings shall be free from rough edges or protrusions. CORING OF NEW
SEWER MAIN TO ACCOMMODATE LATERAL CONNECTION SHALL NOT
BE ALLOWED.
At all locations where more than one (1) lateral serves a single parcel, Contractor shall
expose existing lateral connection to the existing sewer main and verify that the lateral is
active by CCTV inspection. In addition, the Contractor shall insert a push camera with
sounder/locator up the lateral from the main (insertion pit) to mark and locate the point of
connection at the property line.
If CCTV investigation is inconclusive, lateral shall be treated as active and shall be
constructed per plan. If lateral is determined to be dead, lateral shall be plugged and
abandoned in place.
The Contractor shall connect to the new sewer main and to the existing sewer lateral pipe
at the property line. The existing sewer lateral shall be depicted on the construction plans
based on the best information available. It is the Contractor's responsibility to "locate
all points of connection for each new sewer lateral at both ends: the wye at the public
sewer main and the private connection point at property line where lateral cleanout
will be constructed", prior to installing new wye at the main. The Contractor shall insert
a push camera with sounder/locator up the lateral from the main (insertion pit) to mark and
locate the point of connection at the property line. All locations points shall be marked in
the field prior to installation and construction of new sewer lateral. The new lateral shall
be constructed perpendicular to the sewer main.
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The Contractor shall perform pipeline testing as directed by the Engineer in accordance
with the applicable provisions of Subsection 306-1.4 of the Standard Specifications.
The Contractor shall submit all material information for sewer lateral cleanout connections
and appurtenances prior to commencing work. The Engineer shall review and upon
approval notify the Contractor by a memorandum. Non -approved materials shall not be
used.
New submittals shall be required for material substitutions. The Engineer shall review and
upon approval notify the Contractor by a memorandum.
During construction, the Contractor shall make provisions for the collection of sewage
from cutoff laterals. All sewer laterals shall be reconnected to the main before the
termination of each working day.
The curb and gutter shall be protected in place. If the Contractor damages curb, gutter, it
shall be removed and replaced to match existing in accordance with City of Santa Ana
Standard Plan No. 1101. This work shall also include removal and replacement of PCC
sidewalk, driveway panels and landscaping to facilitate construction of sewer laterals. PCC
sidewalk and driveway approach panels shall be replaced to match existing in accordance
with the City of Santa Ana Standard Plan No. 1104 and 1112. Sidewalk replacement shall
be from score line to score line, unless the sidewalk panels exceed four feet in length. At
no time, shall a sidewalk panel floater be less than four feet from the nearest score line.
Landscaping shall be replaced in -kind.
6.17 CONNECT SEWER LATERALS
This work shall include reconnecting existing sewer lateral to the new sewer main. This
work shall include locating all existing laterals and pipe connection points, furnishing and
installing new pipe and connections to the new main in accordance with City of Santa Ana
Standard Plan Nos. 1204 and 1204A, replacement of street surface over trench as shown
on drawings.
At all locations where more than one (1) lateral serves a single parcel, Contractor shall
expose existing lateral connection to the existing sewer main and verify that the lateral is
active by CCTV inspection. In addition, the Contractor shall insert a push camera with
sounder/locator up the lateral from the main (insertion pit) to mark and locate the point of
connection at the property line. If CCTV investigation is inconclusive, lateral shall be
treated as active and shall be constructed per plan. If lateral is determined to be dead, lateral
shall be plugged and abandoned in place.
During construction, the Contractor shall make provisions for the collection of sewage
from cutoff laterals. All sewer laterals shall be reconnected to the main before the
termination of each working day.
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6.18 CLOSED CIRCUIT TELEVISION (CCTV) INSPECTION OF SEWER MAIN AND
LATERALS
Following installation of pipe, CCTV inspection shall be performed on all newly
constructed sewer mains and sewer laterals. This work shall also include cleaning of sewer
main prior to videoing in accordance with section 500-1.1.4 of the Standard Specifications.
The scope of work includes the cleaning and videoing by means of remote CCTV. If a
blockage in the pipe hampers the CCTV work, then the Contractor shall attempt to
complete the CCTV work by televising from the opposite manhole (upstream or
downstream) of the location. The operator immediately shall notify the Contractor. Then,
the Contractor shall notify the Engineer.
CCTV inspections shall be delivered in an electronic format (DVD/USB drive) to the
Engineer for review and approval.
A. All Pipe Assessment & Certification Program (PACP) header information shall be
completed in accordance with the PACP Guidelines.
B. The documentation for the work shall consist of CCTV reports, database, logs,
electronic reports, etc. noting important features during the inspection. The above
documentation must be submitted to the City. The speed of travel during the inspection
shall not exceed at any time more than 30 feet per minute, except noted otherwise.
C. The camera must be centered to provide accurate distance measurements and locations
of features in the sewer main. All observations shall be displayed and documented on
video and identified by audio on PACP log. All video must be continuously metered
from the manhole.
D. All lengths of installed sewer main and sewer laterals shall be documented by footage
or stationing in the video. Sewer laterals shall be videoed up to the property line. The
pipe shall be clean to ensure all defects and observations are logged and documented.
E. During inspection, the operating technician shall, in addition to his/her video (with
audio) record of conditions, log in writing the location of all laterals, defects,
misalignments, and other conditions and data pertinent to the physical condition and
operation of the sewer main and sewer laterals.
Cleaning of the sewer main and laterals shall include removal of debris or foreign objects
introduced during construction. Such debris shall be vacuumed from the system and shall
not be washed or otherwise deposited downstream. Cleaning apparatus shall be removed
prior to insertion of the video camera. Under no circumstances shall cleaning apparatus be
used in direct coniunction with video operations.
Under no circumstances will plugging and/or bypassing be permitted without prior
qpproval and presence of the Engineer. If plugging and/or bypassing are deemed
necessary, the Contractor shall be responsible for plugging manhole outlets and/or
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providing a bypass line for the effluent during videotaping. The sewer mains will be "in
service" at the time of the video inspection.
If the video is of poor quality and not suitable for review, the Contractor shall re -video the
line and resubmit to the City.
The video technician shall hold a current National Association of Sewer Service
Companies (NASSCO) certification. Provide operator certification to the engineer for
review and approval.
All CCTV work shall conform to the current NASSCO-PACP Standards for sewer main,
and sewer lateral and these Special Provisions.
6.19 SEWER FLOW LEVEL MONITORING & ALARMING DEVICE
Contractor shall supply and install a Smart Cover® sewer flow level monitoring and
alarming device as manufactured by Hadronex (760-291-1980). The flow level monitoring
and alarming system shall be compatible with the existing sewer flow level and monitoring
system utilized by the City's Water Resources Division. Included in this item will be the
first year maintenance fee assessed by the alarming company for all sewer flow level
monitoring & alarming devices installed.
6.20 REPAIR COUPLINGS
For sewer repairs, the Contractor shall use a double banded shielded sewer coupling. The
coupling shall have excellent resistance to heavy earth loads, shear forces and deflection.
The coupling shall be able to connect similar and dissimilar pipe materials and sizes.
Clamps shall be stainless steel and have stainless steel grade 316 nuts and bolts. The gasket
material shall be molded, one-piece elastomeric. The shield shall be heavy-duty, stainless
steel. Increasing the band tension shall secure the pipe ends, forming a watertight, root -
proof seal, impervious to infiltration and exfiltration. Sealing "O" rings under each clamp
prevent the pipe end from slippage, for a reinforced joint seal.
The shielded sewer coupling shall be Flex-Seal®ARC shielded adjustable repair coupling
manufactured by Mission Rubber Company or approved equal.
6.21 SEWER FLOW BYPASSING
The Contractor is responsible for the temporary handling of sewage, spill prevention and
control, and odor control throughout any sewer flow bypass operation. Temporary
handling of sewage includes bypass pumping, diversion, bypass piping, plugs, flow -
through plugs and other means of handling of sewage flows. Contractor shall provide all
materials, labor, supervision, and equipment for temporary handling of flow, including
preparation and implementation of a spill prevention, control and countermeasure plan
(SPCCP) to facilitate the work. The Contractor shall comply with the Regional Water
Quality Control Board, Health Department, and Air Quality Management District permits
and regulations.
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Contractor shall prepare a detailed bypass pumping plan for any temporary handling of
sewage.
Contractor shall be responsible for all aspects of the mobilization, set up, operation,
management, monitoring, maintenance operation, pressure testing, spill containment, and
spill management including clean up. When bypass pumping flows, the Contractor shall
have at least one designated person on site 24 hours per day to operate, monitor and
maintain the bypass pumping system and implement the spill prevention and control
procedures.
For manhole bypassing, the Contractor shall install and operate a flow bypass system that
shall limit the flow to zero (0) flow within the channel by using a bypass flow through tube
for both rechanneling of the manhole base and when connecting to the existing sewer
manhole.
The Contractor shall develop a Spill Prevention, Control and Countermeasure Plan
(SPCCP) which shall include the following items:
• Identify all equipment, materials and labor necessary to prevent sewage spill in the
event there is a sewage leak during bypassing of sewers.
• A description of the Contractor's plan to respond to a sewage spill should it occur.
• The plan shall include a step by step procedure on how the equipment, materials
and labor will be mobilized and implemented in the event of a spill.
• Describe handling of sewage flow during a bypass system failure.
• A plan identifying existing storm drains and materials used to block the openings
in the event of a spill.
• As a minimum, include the following emergency overflow response equipment: a
minimum of 10-feet of pipe of each size and type used on the bypass system
together with matching repair couplings; rubber matting to overlap storm drain
inlets by a minimum of 24-inches on all sides; for inlets in traffic, the grating
removed and wrapped with rubber sheeting and reinstalled; a minimum of one 48-
inch wide by 36 foot long roll of rubber matting and the equivalent of eight cubic
yards of sandbags in a pre -loaded truck ready for use in addition to the materials
required to cover storm drain inlets; and temporary sewer and storm drain plugs to
manage collection and disposal of any sewage overflows.
The Contractor shall prepare an Odor Control Plan identifying and locating any potential
construction activities that might produce odors. The plan shall describe the means of
mitigating the odors and identifying all materials, equipment and systems the Contractor is
planning to use. Potential nuisance odor areas shall include open manholes, and open
sewers where gases may be present or can be released. During bypass pumping, manholes
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upstream of the pump shall also be considered as potential odor sources due to the blocking
off of the airflow in the headspace of sewer.
The Contractor shall submit the following as part of the Sewer Bypass Plan:
Plans showing the details of each installation site. For bypass pumping, the plans
shall include the arrangement of the temporary pumping equipment, location of
suction and discharge points, routing of bypass piping, method of protection of
equipment and piping from traffic, and whether the piping is buried, exposed or
pipe ramps.
• For gravity bypasses, the plans shall include locations of temporary flow -through
plugs, sewer plugs and bypass discharge piping.
• A description of how the bypass system will be controlled and operated. Describe
the method of control, the procedure and time requirements for switching to the
standby equipment and alarm notification.
• Capacities of pumps, prime movers and standby equipment. Design calculations
proving adequacy of the bypass system and selected equipment.
• Standby power source for bypass pumping.
• Staffing plan for maintaining equipment for 24-hour continuous, reliable operation
on weekdays and/or weekend days.
• Noise and Odor Control Plan.
• Plan showing the existing sewer line and the proposed points of now interruption
and/or flow diversion.
• Construction time schedule showing anticipated times of flow interruption and/or
flow diversion.
• Spill Contingency Plan detailing precautions to be implemented to prevent sewage
spills including specific responses and control measures to follow during an
overflow resulting from breakage or blockage and maintenance and inspection
schedules to detect potential problems to mitigate the potential release resulting
from overflows, bypass pipe ruptures, and blockages.
The Contractor shall provide temporary pumps, conduits, and other equipment to bypass
the sewer flow. Engine -driven pumps shall be equipped with mufflers and/or shall be
enclosed to keep the noise level within the City's Noise Ordinance. Pumps and bypass
lines shall be of adequate capacity and size to handle the flows.
Bypass duty and standby pumps shall be designed for raw sewage applications, resistant to
ragging, and capable of passing a 3-inch solid sphere. Pumps shall be self -priming with
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suction lift sufficient to avoid sewer surcharge. The self -priming system shall allow the
pump to start dry and run dry without causing damage. Pumps may be equipped with a
vacuum assisted self -priming device. Any orifice designed to discharge air during pump
priming shall be connected to a portable activated carbon scrubber. All engines shall be
critically silenced for sound control and regardless of noise level, soundproofing shield not
less than eight feet high shall be provided around each engine to absorb noise. 100%
standby pumping shall be provided. Standby pump shall be sized to match the duty pump.
Standby pumping equipment shall be at the site continuously during bypassing to provide
standby pumping capacity.
Above ground bypass piping shall be high density polyethylene (HDPE) pipe, steel or
aluminum pipe with grooved couplings. HDPE shall be butt welded and have a minimum
wall thickness of SDR 17. For protection against damage, the bypass piping shall be
protected in place by barrier or crash cushions when adjacent to traffic. All temporary
connections to existing and new manholes shall be properly covered and sealed to prevent
nuisance odors from escaping into the atmosphere. When the bypass piping discharges
into a manhole, the discharge pipe shall extend into the manhole, ending at the elevation
of the center of the trunk sewer. All valves used on the bypass system shall be open port
gate, plug or ball valves.
Temporary plugs shall be appropriate for the application. Plugs shall be heavy-duty
inflatable type with a steel rod through plug centerline, a retaining plate and an eye -lift on
both ends. Plugs shall have a flexible sealing design to compensate for any irregular
interior surface of the pipe.
Flow -through plugs shall be appropriate for the application and provided with the required
configuration to perform the bypass. The flow -through plug shall consist of a flow -through
plug and a flexible hose. The flexible hose shall be rubber coated, heavy duty, nylon hose
with and enclosed steel helix coil. The flow -through plug shall attach to the flexible hose
using high torque, stainless steel pipe clamps. The flow -through plugs shall be equipped
with continuous pressure monitoring.
The Contractor shall take all necessary precautions, including constant monitoring of
bypass pumping to prevent sewage spills due to back-up and/or overflow resulting from
breakage or blockage of the bypass system. The Contractor shall provide experienced
personnel knowledgeable in the operation of the bypass equipment to monitor each bypass
when the bypass is installed and operating. At no time shall the bypass system be left
unattended during operation by the designated personnel.
The bypass system (all equipment) shall be fully tested prior to commencing bypass
operation, including back-up pumps.
CITY OF SANTA ANA
APPENDIX I
PROJECT NO.: XX-XXXX
PROJECT TITLE
6.22 SUBMITTALS
Sewer main pipe and appurtenance submittals shall include, but not limited to the following
manufacturer information:
1. SDR-26 PVC pipe, VCP pipe, and or other as approved by the Engineer
2. Fittings and Bends
3. Sewer Main Encasement Materials
4. Adapters/Repair Couplings/Gaskets
5. Sewer Bypass Plan and Overflow Plan
6. Sample of proposed backfill material (approximate one gallon bag)
Sewer manhole structures shall be in conformance with all City of Santa Ana Standard
Plans, the Standard Specifications, and these Special Provisions and not limited to the
following manufacturer information:
1. Sewer Manhole Structure- Material composition, frame and cover
2. Terminal Cleanout Structure- Material composition, frame and cover
3. Sewer Flow Monitoring and Alarming Device
Sewer laterals shall be in conformance with all City of Santa Ana Standard Plans, the
Standard Specifications, and these Special Provisions and not limited to the following
manufacturer information:
1. SDR-26 PVC pipe, VCP pipe, HDPE pipe, and or other as approved by the
Engineer
2. Cleanout Structure- Material composition, frame and cover
3. Fittings
4. Adapters/Repair Couplings/Gaskets
APPENDIX H
SEWER LATERAL MAINTENANCE FLYER
Private Property Sewer Lateral
Cleanouut
Sidewalk
•
Property Line •
•
Possible Blockages:
Grease & Roots
Curb
Street
Property owner is responsible for entire lateral.
0
Wastewater from your residence is carried to the City's sewer main
through a sewer lateral pipe. As a property owner you are responsible
for the maintenance, operation, cleaning, repair, and reconstruction
of your lateral. In some cases, if warranted, the City can assist property
owners with sewer lateral repairs or replacement. Read the following
FAOr, fnr mnrP infnrmatinn
What is a private sanitary sewer lateral? If an inspection identifies damage to your private lateral
A private sanitary sewer lateral is an underground pipe (within the public right-of-way) that warrants repairs or
that is part of your home's plumbing. It conveys wastewa- replacement, please contact the City at (714) 647-3320 for
ter from your home to the City's sewer system. further assistance. If your plumber provides an inspection
video, the City can assist with your review of it.
What is a cleanout?
A cleanout is a vertical pipe from an underground lateral to
the surface. If your home doesn't have a cleanout,you may
want to add one near your house.
Who is responsible for the maintenance
of the private sewer lateral?
Property owners are solely responsible for maintenance,
operation, cleaning, repair and reconstruction for the entire
length of the private sewer lateral from their house to the
point of connection with the City's public sewer main.
Does the city have a lateral assistance
program?
The City has established a program that, when possible,
allows the City to provide assistance in the replacement or
repair of severely damaged private sewer Iaterals.Where
City resources are available, the program uses City crews
to repair or replace the portion of your private lateral
within the public right-of-way.This can be a significant
cost savings to you. For more information about the City's
Sewer Lateral Repair or Replacement Program please call
(714) 647-3320.
Who is eligible for the program?
Property owners whose private sewer laterals connect to
the City's sewer system are eligible for the program. How-
ever,the lateral must have a cleanout to allow access for
inspection equipment.The lateral must also be free of de-
bris (roots, grease, etc.) that could prevent City inspection
equipment access through the entire length of the lateral.
What do I need to do before I ask the
City for lateral assistance?
Ensure that your lateral has been cleaned (or jetted) by
a professional plumber. Ask your plumber to provide evi-
dence that lateral was properly cleaned (i.e.CD/DVD).
Why are defective laterals a problem?
Broken sewer laterals can allow roots or debris into the
pipe, which may cause blockages, backups, or overflows.
Leaking pipes can also allow wastewater to reach ground-
water, which may contribute to water pollution or cause
sinkholes. Sewer laterals should be routinely maintained
and inspected to assess its condition and identify the need
for repairs or replacement. This is not a service provided by
the City and is the homeowner's responsibility.
Why is it important to keep rainwater
from entering sanitary laterals?
Defects and prohibited connections to private sanitary lat-
erals allow rain and surface water to enter the City's sewers.
This extra water increases treatment costs and may over-
load the public sewer system causing overflows. Prohibited
connections include roof downspouts, groundwater sump
pumps, foundation drains, and drains from window wells,
driveways, etc.
How can I protect my property from
a sewer overflow?
Help protect your property and the environment by
following these tips:
• Routinely clear roots, grease, debris, or blockages in the
lateral all the way to the connection to the sewer main.
• Routinely inspect your lateral to assess its condition and
identify the need for repairs or replacement.
• Maintain/repair your private sewer lateral to meet current
regulations and area plumbing codes.
• Remove any prohibited storm water connections.
• Know where your cleanout is located for quick access to
clear blockages or stop backups.
• Keep your cleanout cap on and in good shape.This keeps
out rain and debris that can cause blockages, back-ups or
overflows.
APPENDIX I
SAMPLE VIDEO INSPECTION LOG
AND INPSECTION REPORT
City: Santa Ana
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Houston & Harris PCs, Inc.
21831 Barton Rd.
Grand Terrace, CA 92313
Tel: 909-422-8990
Fax:909-422-0841
E-mail: info houstonandharris.com
Inspection Report
Date
P/O. No.
Weather
Surveyor's Name
iWater ID:
Section No.
5/18/2022
Dry
MIGUEL
1279
286
Certificate No.
Survey Customer
System Owner
Date Cleaned
Pre -Cleaning
Sewer Category
U-1220-70400631
Jetting
Street
S BRISTOL ST
Use of Sewer Sanitary
Upstream MH
J08-028
City
Santa Ana
Drainage Area
Dowstream MH
K08-010
Loc. details
Flow Control
Dir. of Survey
Upstream
Location Code
Length surveyed 350.12 ft
Section Length
350.12 ft
Purpose of Survey
Routine Assessment
Joint Length
Year Laid
Dia./Height
15 inch
Year Rehabilitated
Material
Vitrified Clay Pipe
Tape / Media No.
Lining Method
Add. Information
1:855
Position
Code
Observation
Grade
08-01
0.00
AMH
Downstream Manhole, Survey Begins / K08-010
0.00
MWL
Water Level, 20 %of cross sectional area
0 FT
100.53
MGP
General Photograph
132.54
TF
Tap Factory Made, at 11 o'clock, -, within 8
inches of joint: YES, 04"
100.53 FT
139.02
TF
Tap Factory Made, at 01 o'clock, -, within 8
inches of joint: YES, 04"
186.97
TF
Tap Factory Made, at 01 o'clock, -, within 8
Z199.24
inches of joint: YES, 04"
TF
Tap Factory Made, at 11 o'clock, -, within 8
inches of joint: YES, 04"
200.85
MGP
General Photograph
200.85 FT
237.57
TF
Tap Factory Made, at 01 o'clock, -, within 8
inches of joint: YES, 04"
300.61
MGP
General Photograph
304.62
TF
Tap Factory Made, at 11 o'clock, -, within 8
inches of joint: YES, 04"
300.61 FT
310.72
TF
Tap Factory Made, at 11 o'clock, -, within 8
inches of joint: YES, 04"
350.12
AMH
Upstream Manhole, Survey Ends / J08-028
�01-0�2
QSR
QMR
SPR
MPR
OPR
SPRI
MPRI
OPRI
0000
0000
0
0
0
0
0
0
Task 01-0821 // Page: 1
Uiry : crania r,na
. --- , Houston & Harris PCs, Inc.
�USTON 218Barton
vcsm Grand Terrace,
9race, CA 2313
Tel: 909-422-8990
-' �''"-��'� Fax:909-422-0841
E-mail: info houstonandhems.com
Inspection photos
City : Street : Date : Water ID: Section No
Santa Ana S BRISTOL ST 5/18/2022 1 1279 286
K08-010 a- 308-028 1279
S BRISTOL ST I07 SANTA ANA Upstream
15 Vitrified Clay Pipe 350
t
04 11 14 2022-05-18 0.02 ft
Photo: 20220518-286-2307.J PG
OFT, Water Level, 20 %of cross sectional area
K08-010 <- 308-028
S BRISTOL ST 107 SANTA ANA
15 Vitrified Clay Pipe
04 12 58 2022-05-18
Photo: 20220518-286-2308.J PG
100.53FT, General Photograph
1279
Upstream
350
100.53 ft
Task 01-0821 // Page: 2
City : Santa Ana
. --- , Houston & Harris PCS, Inc.
21831 Barton Rd.
�UK
Grand Terrace, CA 92313
Tel: 909-422-8990
�''"-��'� Fax:909-422-0841
E-mail: info houstonandharris.com
Inspection photos
City : Street : Date : Water ID: Section No
Santa Ana S BRISTOL ST 5/18/2022 1 1279 286
K08-010 <- 308-028 1279
04 15 36 2022-05-18 200.86 ft
Photo: 20220518-286-2309.J PG
200.85FT, General Photograph
K08-010 r- 308-028
5 BRISTOL ST 107 SANTA ANA
15 Vitrified Clay Pipe
1279
Upstream
350
04 17 42 2022-05-18 300.61 ft
Photo: 20220518-286-2310.J PG
300.61 FT, General Photograph
Task 01-0821 // Page: 3
Citv : Santa Ana
. --- ,
�VS I ON
vcsm
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�''"-��'�
Houston & Harris PCs, Inc.
218 Barton
Grand Teerr race, CA 92313
Tel: 909-422-8990
Fax:909-422-0841
E-mail: info houstonandharris.com
Inspection Report
Date
P/O. No.
Weather
Surveyor's Name
iWater ID:
Section No.
1 /31 /2022
Dry
M IGU E L
1395
148
Certificate No.
Survey Customer
System Owner
Date Cleaned
Pre -Cleaning
Sewer Category
U-1220-70400631
Jetting
Street W MC FADDEN AV
Use of Sewer
Sanitary
Upstream MH
K08-008
City Santa Ana
Drainage Area
Dowstream MH
K08-009
Loc. details
Flow Control
Dir. of Survey
Downstream
Location Code
Length surveyed
331.55 ft
Section Length
331.55 ft
Purpose of Survey Routine Assessment
Joint Length
Year Laid
Dia./Height
12 inch
Year Rehabilitated
Material
Polyvinyl Chloride
Tape / Media No.
Lining Method
Add. Information
1:486 Position Code Observation
AMH Upstream Manhole, Survey Begins / K08-008
MWL Water Level, 10 %of cross sectional area
MWL Water Level, 40 %of cross sectional area
MWL Water Level, 20 %of cross sectional area
TF Tap Factory Made, at 11 o'clock, -, within 8
inches of joint: YES, 06"
TF Tap Factory Made, at 02 o'clock, -, within 8
inches of joint: YES, 06"
MGP General Photograph
TF Tap Factory Made, at 11 o'clock, -, within 8
inches of joint: YES, 06"
TF Tap Factory Made, at 02 o'clock, -, within 8
inches of joint: YES, 06"
MWL Water Level, 40 %of cross sectional area
TF Tap Factory Made, at 11 o'clock, -, within 8
inches of joint: YES, 06"
TF Tap Factory Made, at 02 o'clock, -, within 8
inches of joint: YES, 06"
MWL Water Level, 20 %of cross sectional area
MWL Water Level, 30 %of cross sectional area
MGP General Photograph
Grade
202.37 FT
Task 01-0821 // Page: 1
Citv : Santa Ana
. --- ,
vcsm .
v+ c
✓
�'�
Houston & Harris PCs, Inc.
d.
218 Barton Grand Terrace,
9race, CA 2313
Tel: 909-422-8990
Fax: 909-422-0841
Email: info houstonandharris.com
Inspection Report
Date :
Job number:
Weather :
Operator:
Counter:
Section name
1/31/2022
Dry
MIGUEL
148
Present:
Vehicle :
Camera :
Preset:
Cleaned :
Rate
Jetting
1:486 Position
Code
Observation Rate
206.05
TF
Tap Factory Made, at 11 o'clock, -, within 8
inches of joint: YES, 06"
214.56
TF
Tap Factory Made, at 02 o'clock, -, within 8
inches of joint: YES, 06"
252.11
TF
Tap Factory Made, at 11 o'clock, -, within 8
inches of joint: YES, 06"
2 33.01
TF
Tap Factory Made, at 02 o'clock, -, within 8
inches of joint: YES, 06"
294.65
TF
Tap Factory Made, at 11 o'clock, -, within 8
inches of joint: YES, 06"
318.38
TF
Tap Factory Made, at 02 o'clock, -, within 8
inches of joint: YES, 06"
331.55
AMH
Downstream Manhole, Survey Ends / K08-009
08-00
QSR
QMR
SPR
MPR
OPR
SPRI
MPRI
OPRI
0000
0000
0
0
0
0
0
0
Task 01-0821 // Page: 2
Uiry : crania r,na
. --- , Houston & Harris PCs, Inc.
�USTON 21831
vcsm Grand Tererrace, CA 92313
Tel: 909-422-8990
-' D Fax:909-422-0841
Inspection photos
City : Street : Date : iWater ID : Section No
Santa Ana W MC FADDEN AV 1/31/2022 T 1395 148
K08-008 -> K08-009
1395
W MC FADDEN AV 107 SANTA ANA
Downstream
P lyvinyl Chloride
329
i
11.42:05 2022-01-31
0.00 ft
IL -
Photo: 20220131-148-1354.J PG
OFT, Water Level, 10 %of cross sectional area
K08-008 K08-009
1395
ei
11 45 38 2022-01-31
at ft
Photo: 20220131-148-1355.J PG
107FT, General Photograph
Task 01-0821 // Page: 3
Uiry : crania r,na
. --- , Houston & Harris PCS, Inc.
�USTON 21831
vcsm Grand Tererrace, CA 92313
Tel: 909-422-8990
-' D Fax:909-422-0841
Inspection photos
City : Street : Date : iWater ID : Section No
Santa Ana W MC FADDEN AV 1/31/2022 T 1395 148
General Photograph
r :
I
.r
11 49 48 2022-01-31 202.37 fit
Photo: 20220131-148-1356.J PG
202.37FT, General Photograph
Task 01-0821 // Page: 4
City: SANTA ANA
. ---
�__�IVS I ON
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Houston & Harris PCs, Inc.
1655 Riverview Dr
San Bernardino, CA 92408
Tel: 909-422-8990
Fax:909-422-0841
E-mail: info@houstonandharris.com
Inspection Report
Date
P/O. No.
Weather
Surveyor's Name
iWater ID
Section No.
9/16/2022
Dry
NOEL O.
1524
239
Certificate No.
Survey Customer
System Owner
Date Cleaned
Pre -Cleaning
Sewer Category
U-0721-70402267
Jetting
Street
GRAND AVE
Use of Sewer Sanitary
Upstream MH L11-013
City
SANTA ANA
Drainage Area
Dowstream MH L11-014
Loc. details
Flow Control
Dir. of Survey Downstream
Location Code
Length surveyed 470.10 ft
Section Length 470.10 ft
Purpose of Survey
Maintenance
Related
Joint Length
Year Laid
Dia./Height
18 inch
Year Rehabilitated
Material
VCP
Tape / Media No.
Lining Method
Add. Information
1:1140
Position
Code
Observation
Grade
ISANTA ANA GRAND AVE 1524
Vjt�ifi�d Clay Pip, Cil
11-01
0.00
MWL
Water Level, 20 %of cross sectional area
0 FT
0.00
AMH
Upstream Manhole, Survey Begins / L11-013
IN RAND AVE 1524
169.41
TBA
Tap Break -In Active, at 10 o'clock, -, within 8
OSINTR
Upstream M,
inches of joint: YES, 4"
0 FT
185.56
TB
Tap Break -In, at 02 o'clock, -, within 8 inches of
joint: YES, 6"
226.39
MGP
General Photograph
267.90
TB
Tap Break -In, at 02 o'clock, -, within 8 inches of
joint: YES, 4"
226.39 FT
273.61
TBD
Tap Break -In Defective, at 10 o'clock, -, , within
M 3
8 inches of joint: YES, 4", 4" / DEPOSIT'S IN L/T
SANTA INA GRAND All 11�1
370.44
TBB
Tap Break -In Abandoned, at 10 o'clock, -, within
Vitrified Clay Pipe 18
8 inches of joint: YES, 4"
375.02
TBB
Tap Break -In Abandoned, at 03 o'clock, -, within
8 inches of joint: YES, 6"
460.54
TBC
Tap Break -In Capped, at 10 o'clock, -, within 8
4:315:4F AM 9/16/2022 470.10
M 2
inches of joint: YES, 6"
470.1 FT
e464.88
TB
Tap Break -In, at 10 o'clock, -, within 8 inches of
joint: YES, 4"
AMH
Downstream Manhole, Survey Ends / L11-014
11-01
QSR
QMR
SPR
MPR
OPR
SPRI
MPRI
OPRI
0000
3121
0
5
5
0
2.5
1 2.5
Task 03-0222 // Page: 1
City: SANTA ANA
Affi;�N
-
Houston & Harris PCs, Inc.
Riverview Dr
1655San verview Dr
Bernardino, CA 92408
Tel. 909-422-8990
�
ti
E-mail: info@houstonandharris.com
Inspection photos
City :
Street :
Date :
1
Water ID:
Section No
SANTA ANA
GRAND AVE
9/16/2022
1524
239
Photo: L11-013-L11-014-0-9162022-041702.JPG
OFT, Water Level, 20 %of cross sectional area
Photo: L11-013-L11-014-0-9162022-041639.JPG
OFT, Upstream Manhole, Survey Begins
Task 03-0222 // Page: 2
City: SANTA ANA
Affi;�N
-
Houston & Harris PCS, Inc.
1655San Poverv�ew Dr
Bernardino, CA 92408
909 422-8990
�
tiTel.'
Fax:909-422-0841
E-mail: info@houstonandharris.com
Inspection photos
City :
Street :
Date :
Water ID :
Section No
SANTA ANA
GRAND AVE
9/16/2022
1
1524
239
Photo:L11-013-L11-014-226.3902-9162022-042545.JPG
226.39FT, General Photograph
Photo:L11-013-L11-014-470.0976-9162022-043547.JPG
470.1 FT, Downstream Manhole, Survey Ends
Task 03-0222 // Page: 3
UpstreamMH
DownstreamMH
PipeLength (ft)
Diameter (in)
VideoReports
Notes
CCTVDate
CleanJetDate
Cleaned by Contractor
Clean\Jet Cycle
Contractor Clean Date
Contractor CCTV Date
J08-028
K08-010
350.36
15
1591-08
5/17/2022 18:00
11/30/2024
W 9
5/18/2022
5/18/2022
H09-008
H09-065
170.18
24
Formerly OCSD
5/16/2022 18:00
3/15/2024
NO
E 5
5/17/2022
5/17/2022
H09-006
H09-007
228.45
24
Formerly OCSD
5/16/2022 18:00
3/2/2024
NO
E 5
5/17/2022
5/17/2022
H09-005
H09-006
219.99
24
Formerly OCSD
5/15/2022 18:00
3/2/2024
1 NO
E 5
5/16/2022
5/16/2022
H09-004
H09-005
321.70
24
Formerly OCSD
5/15/2022 18:00
3/2/2024
NO
E 5
5/16/2022
5/16/2022
J09-036
J09-035
396.20
6
1503-05
Line almost overflowed causing leak in 409 W Bishop after hours 3/2/24 Rafael/Ivan
5/12/2022 18:00
6/18/2024
NO
E 9
5/13/2022
5/13/2022
H09-001
H09-045
215.00
6
1671-266
5/11/2022 18:00
2/23/2024
NO
E 5
5/10/2022
5/12/2022
G10-009
H10-015
308.85
6
1486-16
5/11/2022 18:00
4/20/2024
NO
E 6
5/12/2022
5/12/2022
109-027
J09-037
338.43
6
1503-03
5/11/2022 18:00
6/18/2024
NO
E 9
5/11/2022
5/12/2022
109-028
J09-047
332.48
6
1672-149
5/11/2022 18:00
2/7/2024
NO
E 9
5/12/2022
5/12/2022
G09-040
G09-041
139.63
6
1671-381
dead end on upstream side
5/3/2022 18:00
4/12/2024
NO
E 6
5/4/2022
5/4/2022
G09-042
G09-043
201.42
6
1671-382
5/3/2022 18:00
4/20/2024
NO
E 6
5/4/2022
5/4/2022
G09-041
G09-042
296.19
6
1671-380
5/3/2022 18:00
4/12/2024
NO
E 6
5/4/2022
5/4/2022
G09-043
H10-009
234.23
1671-383
5/3/2022 18:00
4/20/2024
NO
E 6
5/4/2022
5/4/2022
H09-020
H09-021
218.55
6
1545-06
smart cover alarm/call out
5/2/2022 18:00
3/4/2024
NO
E 5
5/3/2022
5/3/2022
H09-018
H09-019
318.29
6
1671-272
Called out for videoing
5/2/2022 18:00
2/13/2024
NO
E 5
4/29/2022
5/3/2022
H09-011
H09-012
135.30
8
1671-282
5/2/2022 18:00
2/16/2024
E5
4/29/2022
5/3/2022
G09-027
G09-028
324.96
15
1671-362
By CCTV Contractor
5/2/2022 18:00
2/16/2024
NO
E 5
5/3/2022
5/3/2022
H09-019
H09-020
175.30
8
1545-05
pipe diamiter is 6" not 8"
5/2/2022 18:00
3/2/2024
NO
E 5
5/3/2022
5/3/2022
G09-026
G09-027
115.41
15
1671-255
By CCTV Contractor
5/2/2022 18:00
2/16/2024
E 5
5/3/2022
5/3/2022
H09-010
H09-011
502.43
6
1671-283
4/28/2022 18:00
2/16/2024
E5
4/29/2022
4/29/2022
H09-047
H09-031
203.00
10
1671-220
4/28/2022 18:00
3/15/2024
NO
E 5
4/29/2022
4/29/2022
H09-045
H09-046
314.87
10
1671-218
Liner
4/27/2022 18:00
3/15/2024
NO
E 5
4/28/2022
4/28/2022
H09-046
H09-047
108.00
10
1671-219
4/27/2022 18:00
3/15/2024
NO
E 5
4/28/2022
4/28/2022
G10-040
G10-038
445.81
6
1672-154
Root foaming, August 2018
3/17/2022 18:00
4/20/2024
NO
E 6
2/22/2022
3/18/2022
G10-048
G10-049
434.49
6
1484-10
3/17/2022 18:00
4/11/2024
NO
E 6
2/22/2022
3/18/2022
H1O-031
H1O-032
368.00
6
1257-10
3/16/2022 18:00
4/11/2024
NO
E 6
3/9/2022
3/17/2022
H11-064
H11-032
295.20
10
1506-20
3/16/2022 18:00
7/6/2024
NO
E 6
3/9/2022
3/17/2022
H1O-025
H1O-026
308.35
10
1541-04
3/16/2022 18:00
4/19/2024
E 6
3/15/2022
3/17/2022
H10-024
H10-025
314.37
10
1541-03
3/16/2022 18:00
4/19/2024
NO
E 6
3/15/2022
3/17/2022
111-020
111-021
402.03
6
1546-21
3/15/2022 18:00
1/10/2024
NO
E 8
3/15/2022
3/16/2022
H10-034
H10-035
328.50
6
1501-01
3/14/2022 18:00
4/15/2024
NO
E 6
3/9/2022
3/15/2022
H11-060
H11-059
297.63
10
1506-29
3/14/2022 18:00
7/6/2024
NO
E 6
3/9/2022
3/15/2022
H11-065
H10-033
402.99
6
1500-23
3/14/2022 18:00
4/15/2024
NO
E 6
3/9/2022
3/15/2022
H1O-033
H1O-034
333.77
6
1500-25
3/14/2022 18:00
4/15/2024
NO
E 6
3/9/2022
3/15/2022
H11-077
H11-068
275.51
10
1500-20
3/10/2022 16:00
4/4/2024
NO
E 6
3/9/2022
3/11/2022
H11-064
H11-065
135.01
6
1500-22
3/10/2022 16:00
4/15/2024
NO
E 6
3/9/2022
3/11/2022
H11-068
H11-064
309.66
10
1500-21
3/10/2022 16:00
4/11/2024
NO
E 6
3/9/2022
3/11/2022
H11-069
H11-070
348.26
6
1545-25
3/9/2022 16:00
4/4/2024
NO
E 6
2/28/2022
3/10/2022
H11-069
H11-070
331.40
1545-25
3/9/2022 16:00
4/4/2024
NO
E 6
2/28/2022
3/10/2022
H11-070
H11-071
454.51
6
1546-01
3/9/2022 16:00
4/4/2024
NO
E 6
2/28/2022
3/10/2022
H10-020
H10-023
325.00
8
1546-27
grease deposits though out pipeline
3/9/2022 16:00
4/19/2024
NO
E 6
3/2/2022
3/10/2022
H1O-019
H1O-020
310.00
8
1500-15
3/9/2022 16:00
4/19/2024
NO
E 6
2/28/2022
3/10/2022
H10-061
H10-020
270.00
8
1500-17
3/9/2022 16:00
4/19/2024
NO
E 6
2/28/2022
3/10/2022
H1O-073
H1O-019
310.00
8
1500-14
3/8/2022 16:00
4/4/2024
NO
E 6
2/28/2022
3/9/2022
H10-018
H10-073
310.00
8
3/8/2022 16:00
4/4/2024
NO
E 6
2/28/2022
3/9/2022
H1O-032
H1O-063
87.00
6
1540-30
3/8/2022 16:00
4/11/2024
NO
E 6
3/2/2022
3/9/2022
H10-030
H10-031
452.00
6
1672-158
3/8/2022 16:00
4/11/2024
NO
E 6
3/2/2022
3/9/2022
H11-068
H1O-030
452.99
6
1500-18
3/8/2022 16:00
4/4/2024
NO
E 6
3/2/2022
3/9/2022
H10-017
H10-018
303.99
8
1500-12
lots of offset joints, big sags
3/8/2022 16:00
4/3/2024
NO
E 6
2/28/2022
3/9/2022
H1O-063
H1O-024
324.76
8
1541-02
3/8/2022 16:00
4/19/2024
NO
E 6
7/19/2022
7/20/2022 7:00
H11-080
H11-074
40.40
8
1610-04
3/2/2022 16:00
3/22/2024
NO
E 6
3/1/2022
3/3/2022
H11-074
H11-075
310.06
10
1672-102
3/2/2022 16:00
4/3/2024
NO
E 6
3/1/2022
3/3/2022
G10-017
G10-018
481.29
6
1484-28
3/2/2022 16:00
3/20/2024
NO
E 6
2/25/2022
3/3/2022
H1O-072
H1O-002
310.00
8
1500-09
3/2/2022 16:00
4/3/2024
NO
E 6
2/28/2022
3/3/2022
H11-075
H11-076
276.51
10
1500-08
3/2/2022 16:00
4/4/2024
NO
E 6
3/1/2022
3/3/2022
H11-078
H11-075
378.79
6
1456-10
3/2/2022 16:00
4/3/2024
NO
E 6
3/1/2022
3/3/2022
H10-001
H10-072
311.00
8
3/2/2022 16:00
4/3/2024
NO
E 6
2/25/2022
3/3/2022
H11-076
H11-077
89.82
10
1456-13
3/2/2022 16:00
4/4/2024
NO
E 6
3/1/2022
3/3/2022
G10-030
G10-053
243.99
6
1484-13
1
3/2/2022 16:00
3/14/2024
NO
E 6
2/28/2022
3/3/2022
G10-047
G10-048
362.95
6
1672-153
3/1/2022 16:00
4/11/2024
NO
E 6
2/25/2022
3/2/2022
H11-073
H11-074
393.67
10
1451-14
3/1/2022 16:00
3/22/2024
NO
E 6
3/1/2022
3/2/2022
G11-001
G11-002
440.00
10
1672-103
3/1/2022 16:00
3/21/2024
NO
E 6
2/28/2022
3/2/2022
G10-043
G10-044
418.57
8
1500-03
3/1/2022 16:00
3/22/2024
NO
E 6
2/28/2022
3/2/2022
G10-044
H11-080
187.87
8
1610-03
3/1/2022 16:00
3/22/2024
N O
E 6
2/28/2022
3/2/2022
G10-016
G10-047
350.06
6
1484-08
3/1/2022 16:00
3/20/2024
E 6
2/25/2022
3/2/2022
G11-002
H11-073
379.00
10
1672-104
3/1/2022 16:00
3/22/2024
N O
E 6
2/28/2022
3/2/2022
G10-041
G10-040
476.98
6
1484-05
2/28/2022 16:00
3/21/2024
NO
E 6
2/28/2022
3/1/2022
G10-053
G10-027
219.79
12
1483-32
undoqumented mh g10-053a
2/23/2022 16:00
3/14/2024
NO
E 6
2/24/2022
2/24/2022
G11-004
G10-032
190.19
6
1456-04
starter from custer st
2/23/2022 16:00
3/8/2024
E 6
2/24/2022
2/24/2022
G10-054
G10-053
195.99
12
1483-31
2/23/2022 16:00
3/14/2024
NO
E 6
2/24/2022
2/24/2022
G10-056
G10-054
353.96
12
1483-30
2/23/2022 16:00
3/14/2024
NO
E 6
2/24/2022
2/24/2022
G10-032
G11-010
360.01
8
1456-05
2/23/2022 16:00
3/8/2024
E 6
2/24/2022
2/24/2022
G10-053
G10-027
225.46
12
1483-32
undoqumented mh g10-053a
2/23/2022 16:00
4/11/2024
NO
E 6
G10-015
G10-017
464.88
6
1672-98
2/23/2022 16:00
3/20/2024
NO
E 6
2/24/2022
2/24/2022
H09-026
H09-020
215.46
8
1454-08
By CCTV Contractor
2/22/2022 16:00
3/2/2024
NO
E 5
1/21/2022
2/23/2022
H10-044
H10-045
373.00
6
1506-01
2/15/2022 16:00
4/23/2024
NO
E 6
1/21/2022
2/16/2022
J08-034
J08-033
332.10
15
1591-06
2/8/2022 16:00
11/30/2024
W 9
1/27/2022
2/9/2022
J08-033
J08-028
330.24
15
1591-07
2/8/2022 16:00
11/30/2024
W 9
1/27/2022
2/9/2022
H09-061
H09-036
276.54
6
1671-276
grease pluggage
1/25/2022 16:00
2/26/2024
NO
E5
1/7/2022
1/26/2022
H09-023
H09-062
311.41
6
1671-165
cleaned per supervisor request; debree
1/24/2022 16:00
2/14/2024
NO
E 5
1/21/2022
1/25/2022
H09-056
H09-055
374.44
12
1671-234
1/24/2022 16:00
2/13/2024
NO
E 5
1/21/2022
1/25/2022
H09-036
H09-035
465.00
8
1671-111
1/24/2022 16:00
3/7/2024
E5
1/21/2022
1/25/2022
H09-022
H09-023
307.80
6
1671-164
1/24/2022 16:00
2/14/2024
NO
E5
1/21/2022
1/25/2022
H09-017
H09-018
46.00
6
1671-271
1/23/2022 16:00
2/12/2024
NO
E5
1/14/2022
1/24/2022
H09-013
H09-014
443.99
6
1671-156
1/23/2022 16:00
2/21/2024
E5
1/21/2022
1/24/2022
H09-016
H09-017
210.00
6
1671-270
1/23/2022 16:00
2/12/2024
NO
E5
1/21/2022
1/24/2022
H09-014
H09-015
136.00
6
1671-158
1/23/2022 16:00
2/21/2024
E5
1/14/2022
1/24/2022
H10-047
H10-048
406.77
6
1501-02
offset joint 37.5 feet down rvp ok
1/21/2022 8:00
4/19/2024
NO
E 6
1/19/2022
1/21/2022
309.05
12
1/21/2022
3/2/2024
NO
E5
1/21/2022
1/21/2022
H10-048
H10-049
185.00
6
1501-04
1/21/2022
4/19/2024
NO
E 6
1/19/2022
1/21/2022
H10-057
H10-058
456.02
6
1501-05
big sag 145 feet down intruding tap 397 feet down rvp ok bad line
1/21/2022
4/23/2024
NO
E 6
1/19/2022
1/21/2022
H09-055
H09-003
307.74
12
1671-235
1/20/2022 16:00
2/16/2024
E5
1/21/2022
1/21/2022
485.75
12
1/18/2022 8:00
2/14/2024
NO
E 5
301.50
12
1/18/2022 8:00
2/14/2024
E 5
H09-052
H09-051
404.01
8
1671-217
8" pvc not 8" vcp
1/14/2022
2/15/2024
NO
E 5
H09-053
H09-052
394.00
8
1671-216
1/14/2022
2/15/2024
NO
E5
J09-035
J09-034
460.01
6
1503-06
2 passes, heavy grit/grease
12/9/2021
3/4/2024
E 9
109-026
109-024
300.00
8
1503-02
2 passes
11/29/2021
1/24/2024
NO
E9
G10-008
G10-009
309.42
6
1486-14
11/23/2021
3/21/2024
E 6
G10-011
G10-010
310.01
6
1672-159
11/23/2021
3/21/2024
NO
E 6
G10-013
G10-012
285.00
6
1484-30
11/23/2021
3/20/2024
NO
E 6
G10-012
G10-011
314.76
6
1484-31
11/23/2021
3/20/2024
NO
E 6
G10-007
G10-008
314.78
6
1485-06
11/23/2021
3/21/2024
NO
E 6
G10-006
G10-007
127.00
6
1485-05
11/23/2021
3/22/2024
NO
E 6
F09-041
F09-040
9.18
8
9/3/2021 7:00
1/4/2024
NO
E 5
G09-017
G09-059
506.02
6
1654-16
broken pipe, intruding tap
9/3/2021
1/23/2024
NO
E 5
G08-005
G08-004
349.01
12
1671-195
9/3/2021
2/9/2024
E5
G09-053
G09-052
165.07
6
1671-268
multiple sags
9/3/2021
1/31/2024
NO
E 5
G08-012
G08-005
348.78
12
1671-194
flat line
9/3/2021
2/9/2024
E 5
F09-040
F09-039
311.26
8
1671-278
9/3/2021
1/4/2024
NO
E5
G09-003
G09-070
238.67
8
1671-241
9/3/2021
1/30/2024
E5
G09-059
G09-054
337.12
6
1671-385
9/3/2021
2/14/2024
NO
E5
F09-044
F09-043
185.01
6
1671-151
unable to video unable to get tractor in pipe, and unable to access upstream its a c/o
9/3/2021
1/3/2024
NO
E 5
H08-019
H08-020
195.49
6
1671-126
9/3/2021
2/28/2024
NO
E5
F09-051
F09-052
400.24
6
1671-258
tap intruding, and pipe angled down at upstream mh unable to access
9/3/2021
4/12/2024
NO
E 6
F10-004
F09-054
356.31
6
1486-32
9/3/2021
4/12/2024
NO
E 6
G09-002
G09-003
156.74
6
1671-185
pipe going through tap at 128ft
9/3/2021
1/30/2024
G09-032
G09-033
445.12
6
1671-363
8/31/2021
2/12/2024
NO
E5
G09-026
G09-032
320.76
8
1671-261
8/31/2021
2/12/2024
NO
E5
G09-031
G09-032
227.55
6
1671-256
8/31/2021
1/3/2024
NO
E5
G09-010
G09-062
94.78
6
1640-27
multiple sags in line Oft to 70ft and 87ft to 96ft
8/31/2021
1/10/2024
NO
E 5
G09-050
G09-051
63.25
6
1044-07
8/31/2021
1 1/31/2024
E5
G09-048
G09-047
42.73
6
1640-28
1 unable to complete past offset at 2 ft no upstream access
8/31/2021
1/24/2024
NO
E 5
F10-015
F10-006
1 140.76
6
1041-07
8/31/2021
3/19/2024
1 NO
E 6
H08-017
H08-013
1 288.40
6
8/30/2021
3/23/2024
1 NO
E5
APPENDIX j
CITY'S SAMPLE SEWER CLEANING REPORT
DETAILS
MEDIA®
DOCS Or Strtuz
Resolution
Record! Dale
X
Completed
Approved
020072025
Schedule To
Case k
2025-00011
Sewer Lune Operation Details
_ _
_ _ _ _.__. Field Name
Old
New
CleaMet Date
O2A]2025
_
Cleaned by Contractor?
NO
CleaMet Dee•
MM/DD/YYYY
®
W2025
B
Maintenance Frequency
Flew Description
Light
Cleaned by ContnRor?
cNot Selected,
NO
Grease
None
Roots
None
Debris
Light
Maintenance Frequency
,Not Selected,
,Net Selected
Nozzle Used
Warthog
Cleaning Pressure
1001-1500
Flow Description`
V
Light
•
CleaMet Cycle
Operation Comments
_ _ _
_... Grease`
None
General
-
-
Map Latitude
33]446]3
Rossi
None
Map Longitude
-117.898001
Imr3MAP Unique Id
1003724355
Debris
cNot SelecLLNa
Light
Comment
GPS Latitude
GPS Longitude
_..__. _....
Nozzle Uzetl
, Not Solarized,
Warthog
GPS Accuracy
GPS Recorded At
.
_ _
Cleaning Pressure
, Not Selected,
1001-1500
Elevation
Last Saved Date
OsYDR2025_
_... CleaMet Cycle
V
V
Sewer Line Details
APPENDIX K
SAMPLE OF THE CITY'S SANITARY SEWER
SYSTEM ATLAS MAP
1309 1
V
1310
13101 1306 1 114
ji08-013
1246 1240 1238 1236 1234 1226 1220 1216 1212 1210 1204 1202 1138 1134 1130 1124 1122 1118 1114 1110 210 1082 1068 1066 1060 1058 1054 1046 1044 1040 1038 1030 1028 1026 1024 1020 1016 1014 1008 1006 212
P 208
1245 1241 1235 1233 1227 1223 1219 1 3 1213 1209 1205 L1201� 1137 1133 1129 1125 1123 1117 1115 1111 1107 1103
I I II 1 1 1 1 1 1 1 I 1 III .p I I 1 1 1 1079 1073 1071 1065 1061 1057 1055 1051 1049 1041 1037 1033 1029 1025 1023 1021 1015 1011 1005
914
_______
-------- ------
---------- - � 8-039
700
1250 1246 1242 1236 1232 1226 1224 1220 1216 1212 1200 1 0 1204 136 1130 1125 1124 1120 1116 1112 1112
1078 1074 1068 1064 1060 1058 1054 1050 1048 1042
P Z
W 901
r W 1001 >
x
0 Q'
p W
1301 1233 1215
12 1135 1117 1115 1113 1105 1101 3
1055 1047 1043 1043 1015 LL
,
------- ------------------------------
ooa 07-038 g2LO14 ---------------
,
- - - - - - - - - - - - ------------------
1 H08 016 ---------
,
1ST I8 0 6
- - - - - - 9
8-045 � 9fl� 08-044 08-043
08 015 9� 11
2' °q
08-048
9� �i09-03
11 2
1238 1234 1216 1214 1212 1206 1204 1138 1134 1132 1124 1116 1110 1108 1070 1068 1066 1064 1060 1056 1050 1046 1040 1036 1034 1032 1028 1020 1016 1002 936 932 928 920 914 902
Cai 114
CCn�7
0
x
P F1
___________________ _________________
P
124
1237 1233 1229 1225 1221 1217 1213 1209 1205 1201
mi_________________________________________ '
114
722
116
1143 1141 1137 1133 1125 1123 1119 1113 1107 1017 1045 1043 1037 1035 1033 1031 1027 1025 1021 1011 1009 1007
1101 947 945 939 935 931 927 923 900 915 909 116
1005 1003
120
MCP 6 08-043 0 -042 08 007 j
° WALNUT----- ----- --------
I o IQ$-041___ 08- 06
08-005 WALNUT pg
( �oy�
---------------
---------------------------
I� ---- -- - - 00
1300
218
222
302
306
310
314
318
402
406
410
414
418
1222 1218
1242
1238
1234
1230
1226
1214
1210
1206
1202
217
1237
1233
1229
1225
1221
1217
1213
1209
1205
1201
219
223
1140
1138
1136
1132
1130
1126
1122
1118
1114
1110
1108
1102
1141
1141 1137
1133
1131
1127
1119
1115
1109
216
1105
1101
1050
-
1048
1044
1030
1026
1024
1020
1018
1016
1014
1012
1010
1006
1002
-
--------
-----------------------
------ AL-L-EY_
09-03
09-033 MCP9° 0I 10 -03
601 WALNUT C aFT"I0
202
908
946 942 940 936 928 926 900 920 914
206
822 820
210 806
-------------------
205
214 0 72
816
923
° 209 W
1055 1051 1047 1039 1033 1031 1027?'J �rpj �
1023 1019 1017 1011 1005 1001 945 943 939 937 935 933 925 921 915 218 Z
, a
923 219
911 224
-------
--------
-
°9° o
----
- 08-046
Q8-00887 __
-
- -
PINE
--- --- - - -----
--- 08-011- - -
- - - -
08-0
- -
-
-
08
13
221
715
715
- - -
_71-809
303
803
719
813
811
1140
715
305
1238
1234
1230
1226
1222
1215
1214
1210
1206
1202
1136
1134
1130
1125
1126
1118
1114
1110
1106 1102
908 302
09-035 PINE_____ 09-05
1052
1050
1048
1046
1044
1042 1026 1022 1018 1014 1012 1010
1002 950 944 934
-_
930
928 924 918
916
914
309
307
9 4
308
Z
O
806
302
301
J
810
808
313
W
x
9-039
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Atlas Sheet No. G07
E
APPENDIX L
THE CITY OF SANTA ANA
FOG CONTROL PROGRAM MANUAL
Fats, Oils, and Grease (FOG)
Control Program Manual
'-1
ity of Santa Ana
March 12, 2019
Prepared by
EEC Environmental
OXEC
ENVIRQNMEMTAL
Under the Supervision of:
Nabil Saba, P.E.
FOG Control Program Manual
Table of Contents
1.0 INTRODUCTION................................................................................................. 1
2.0
FOG CONTROL PROGRAM BACKGROUND AND OVERVIEW ............. 2
2.1
Service Area.................................................................................................................. 2
2.2
Sanitary Sewer Overflows........................................................................................... 2
2.3
Historical FOG Control Activities.............................................................................. 3
2.4
Overview of FOG Control Program........................................................................... 4
3.0
SEWER LINE — ENHANCED MAINTENANCE LOCATION
PREVENTATIVE MAINTENANCE.................................................................
4
3.1
Overview of Sewage Collection System and Mapping .............................................. 4
3.2
Routine Sewer Line Cleaning and CCTV.................................................................. 4
3.3
Enhanced Maintenance Location Sewer Line Identification, Prioritization and
Cleaning........................................................................................................................ 5
3.4
Enhanced Maintenance Location Characterization and FOG Source
IdentificationActivities............................................................................................... 5
3.5
Enhanced Maintenance Location Data Management ............................................... 6
4.0
FSE FOG CONTROL PROGRAM....................................................................
6
4.1
Legal Authority............................................................................................................ 6
4.2
Food Service Establishments (FSEs).......................................................................... 7
4.3
FOG Wastewater Discharge Requirements............................................................... 7
4.3.1
RULES AND REGULATIONS.................................................................................................
7
4.3.1.1
Rule 1 - FOG Program Notice....................................................................................................
7
4.3.1.2
Rule 2 - General Waste Discharge Prohibitions........................................................................
7
4.3.1.3
Rule 3 - Kitchen Best Management Practices (BMP) Requirements .........................................
8
4.3.1.4
Rule 4 — Gravity Grease Interceptor Operation and Maintenance Requirements .......................
8
4.3.1.5
Rule 5 — Hydromechanical Grease Interceptor (HGI) Operation and Maintenance
Requirements..............................................................................................................................
8
4.3.1.6
Rule 6 - Notification Requirements...........................................................................................
9
4.3.1.7
Rule 7 - Record Keeping Requirements....................................................................................
9
4.3.1.8
Rule 8 - Drawing Submittal Requirements................................................................................
9
4.3.1.9
Rule 9 - Monitoring Facilities Requirements.............................................................................
9
4.3.1.10
Rule 10 - Monitoring and Reporting Conditions Requirements .................................................
9
4.3.2
SPECIFIC REQUIREMENTS...................................................................................................10
4.3.2.1
Grease Interceptor Installation Requirements............................................................................10
4.3.2.2
Other Requirements or Modifications........................................................................................12
4.4
Grease Interceptors....................................................................................................
12
4.4.1
OVERVIEW..............................................................................................................................12
4.4.2
GRAVITY GREASE INTERCEPTORS...................................................................................12
4.4.2.1
Sizing Reviewed and Approved by City's Building Division...................................................13
4.4.2.2
Maintenance Requirements........................................................................................................14
4.4.3
HYDROMECHANICAL GREASE INTERCEPTORS............................................................14
4.4.3.1
Sizing Reviewed and Approved by City's Building Division...................................................15
4.4.3.2
Maintenance Requirements........................................................................................................15
4.4.4
GREASE REMOVAL DEVICES.............................................................................................16
4.4.4.1
Sizing Reviewed and Approved by City's Building Division...................................................16
4.4.4.2
Maintenance Requirements........................................................................................................16
4.5
Waste Hauling Requirements...................................................................................
17
4.6
FSE Education............................................................................................................
17
4.7
FSE Inspections..........................................................................................................
18
4.8
FSE Enforcement.......................................................................................................
19
FOG Control Program Manual
4.8.1
4.8.2
4.8.3
4.9
5.0
6.0
BMPNON-COMPLIANCE......................................................................................................20
GRENON-COMPLIANCE......................................................................................................20
FOG SOURCE SEWER LINE NON-COMPLIANCE.............................................................20
FSE FOG Program and Data Management..
.. 21
MULTI -FAMILY HOUSING, AND SINGLE FAMILY HOME FOG
CONTROLPROGRAM.................................................................................... 22
INDUSTRIAL FOG PROGRAM...................................................................... 22
Figures:
Figure 2-1: City Service Area...................................................................................................2
Figure 1: GCD Requirements Review Guidelines............................................................... I I
Figure 4-2: Typical Conceptual Gravity Grease Interceptor Design — Side View..................13
Figure 4-3: Conceptual Design of a Typical Hydromechanical Grease Interceptor ...............15
Figure 4-4: Typical Conceptual Grease Removal Device Design..........................................16
Figure 4-8: FOG Control Program General Enforcement Response Plan..............................19
Appendices
Appendix A: City of Santa Ana Example Section of the Composite Sewer, Enhanced
Maintenance Location, and FSE Map
Appendix B:
City of Santa Ana Sewer Enhanced Maintenance Location Report
Appendix C:
City of Santa Ana Food Service Establishment (FSE) List
Appendix D:
City of Santa Ana FOG Control Rules and Regulations
Appendix E:
City of Santa Ana FOG Control Example "Notice"
Appendix F:
Additive Request Form
Appendix G:
Grease Interceptor Installation Flow Chart
Appendix H:
FOG Program Memorandum Example
Appendix I:
Conditional Waiver Approval
Appendix J:
Plumbing Segregation Example
Appendix K:
Grease Interceptor Standard Plan
Appendix L:
New FSE FOG Program Requirements Review Process
Appendix M:
FOG Program Application Form
Appendix N:
Pumping Frequency Variance Request Form
Appendix O:
Waste Hauling Documentation Requirements
Appendix P:
Certified Grease Waste Hauling Companies
Appendix Q:
FSE Record Keeping Logs and Educational Material
Appendix R:
Inspection Forms
Appendix S:
Santa Ana Enforcement/Lateral Evaluation Process Flow
Appendix T:
Multi -Family Homes and Single Family Home Educational Material
FOG Control Program Manual
1.0 INTRODUCTION
City of Santa Ana's (City) Fats, Oils, and Grease (FOG) Control Program has been
developed to prevent FOG -related sanitary sewer overflows (SSOs) as required by the
Santa Ana Regional Water Quality Control Board (SARWQCB) General Waste Discharge
Requirements (WDR), Order No. 2006-0003-DWQ. This order was issued in response to a
State SSO problem and was issued to all sewer agencies in California with a public sewer
system greater than 1 mile, which included local agencies, such as cities and special
districts, in the northern and central portions of Orange County.
The FOG Control Program's goal is to eliminate all FOG -related SSOs. These SSOs are
usually attributable to cooking grease in wastewater discharged from Food Service
Establishments (FSEs)', multi -family housing, and single family homes that create FOG
(or grease) blockages in sanitary sewer collection systems. These grease blockages,
located in either the property owner's sewer lateral or the sanitary sewerage system,
lead to SSOs, which can cause untreated sewage to flow onto streets and travel to storm
drains, creeks, and other surface waters. Untreated sewage on private property or in
the street poses an obvious human health risk. If this sewage reaches the ocean, it often
results in coastal contamination, beach closures, and the associated potential human
health risks.
To achieve this goal of eliminating FOG -related SSOs, the WDR has identified key
requirements for a FOG Control Program, which are as follows:
• Limit grease discharges that may cause blockages;
• Prohibit FOG discharges that may cause sewer overflows;
• Adopt and enforce a FOG ordinance;
• Require implementation of kitchen best management practices (BMPs);
• Require installation of grease removal equipment, as necessary;
• Inspect FSEs; and
• Implement source control measures for sewer line "enhanced maintenance
locationsZ".
These requirements are the key issues that were addressed in the development of the
City's FOG Control Program.
1 Food Service Establishments (FSEs) are those establishments primarily engaged in preparing or serving
food to the public such as restaurants, hotels, commercial kitchens, bakeries, caterers, schools, prisons,
correctional facilities, and care institutions.
2 Known problem areas in the sanitary sewer system that requires more frequent cleaning and maintenance.
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FOG Control Program Manual
2.0 FOG CONTROL PROGRAM BACKGROUND AND OVERVIEW
2.1 Service Area
The City provides water and sewer service to a population of 349,000 customers, and
the service area includes approximately 17,400 acres (27.2 square miles) (Refer to
Figure 2-1 for a map of the City service area).
YYF&W1NGTFR WPSTiAINSTE
Figure 2-1: Citv Service Area
2.2 Sanitary Sewer Overflows
The City has, as part of the SSMP, adopted a Sewer System Overflow Emergency
Response Plan (SSOERP) to ensure that any reported spill is responded immediately to
protect the public health and safety, and to protect the beneficial uses of the waters of
the United States. The SSOERP identifies the response procedures, the notification and
reporting requirements, and follow-up requirements for the City associated with SSOs.
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FOG Control Program Manual
2.3 Historical FOG Control Activities
The City conducted an initial FOG Characterization Study (Study) in 2003/2004 to
provide key information and program recommendations for the development of the
City's FOG Control Program. The Study consisted of four tasks:
• Enhanced Maintenance Location Characterization - identifying and mapping the
known problem areas in the sanitary sewer system that requires more frequent
cleaning and maintenance (referred to as "enhanced maintenance locations").
Key information was obtained from staff to identify the factors that cause or may
contribute to the areas identified as enhanced maintenance locations.
• FOG Source Characterization - physically inspecting the enhanced maintenance
locations through the use of closed circuit television (CCTV) equipment to further
assess the critical enhanced maintenance locations identified by the City's staff
to confirm known or to identify unknown problems in the sanitary sewer system
and to identify potential sources of FOG.
• FSE Characterization - physically inspecting and educating the FSEs. FSEs located
within the City's service area were inspected to identify and classify each FSE's
potential to generate and discharge FOG to the sanitary sewer system.
• Data Integration and Program Recommendations - mapping the enhanced
maintenance location and FSE locations, development of databases for the
information collected from the FSE Characterization, and for the information
collected during enhanced maintenance location and FOG Source
Characterization. Correlations and recommendations for the development of the
City's FOG Control Program were then developed utilizing these resources.
The Study's preliminary results concluded that FOG Source Characterization (CCTV
inspection of enhanced maintenance locations) is extremely beneficial at identifying the
potential sources, determining the cleaning effectiveness, defining the contributing
issues (e.g., structural issues, roots, other), and assisting in defining the approach for
resolving and/or controlling the grease blockage issues for FOG related enhanced
maintenance locations. Additionally, the Study concluded that FSE Characterization
activities are beneficial in identifying potential grease producing equipment, identifying
the removal equipment and maintenance practices, and kitchen best management
practices.
The Study recommended inspections to ensure that the grease removal equipment
(GRE) is maintained properly and that kitchen best management practices (BMPs) are
followed to minimize the accumulation of grease and blockages in the sanitary sewer
system. Additionally, the Study recommended: cleaning of enhanced maintenance
locations be continued and the cleaning effectiveness and frequency be evaluated
(through the judicious use of CCTV) on an ongoing basis for City staff and cleaning
contractors; and structural repairs that may minimize grease accumulation and
potentially resolve the enhanced maintenance location be considered as a factor in
prioritizing repairs to the sewer system.
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FOG Control Program Manual
2.4 Overview of FOG Control Program
The FOG Control Program is based on the City's FOG Characterization Study activities
and the requirements of the WDR. This program integrates various elements into the
program to accomplish the goal of preventing SSOs. These key elements of the program
are: sewer line maintenance activities associated with the FOG -related enhanced
maintenance locations; a FOG Control Ordinance and inspection process to minimize the
discharge of FOG from FSEs; an educational outreach program to minimize the discharge
of FOG from multi -family housing and single family homes; and the Orange County
Sanitation District's (OCSD) Waste Discharge Pretreatment and Source Control Program
for discharge of FOG from industry.
3.0 SEWER LINE - ENHANCED MAINTENANCE LOCATION
PREVENTATIVE MAINTENANCE
3.1 Overview of Sewage Collection System and Mapping
The City's sewage collection system consists of a network of sewer mains, manholes,
and lift stations, which conveys approximately 36 million gallons per day of sewage
generated within the City's service area to the Orange County Sanitation District's
(OCSD) trunk sewers for treatment at OCSD's Water Treatment Plants. The City's system
consists of approximately 400 miles of collection system mainline piping ranging in size
from 6 inches to 24 inches. The system includes 2 sewage lift stations, 8,200 manholes
and approximately 45,000 individual service connections. The City is responsible for
repairs to the sewer laterals from the public sewer main to the property line in the
public right of way.
Historically the collection system was documented with 186 hand -drawn, atlas sheets,
which included property and right of way boundaries, sewer mains, manholes and
service laterals. Subsequently, the City transferred all of the information contained in
the hand -drawn sheets to a single CAD (computer aided design) based map, and then to
a Geographic Information System (GIS) based mapping system that can be accessed by
maintenance staff and FOG inspectors in the field to evaluate an FSEs proximity to an
enhanced maintenance location or recent SSO or FOG blockage.
Routine Sewer Line Cleaning and CCTV
The entire collection system is cleaned in accordance with the cycle established in the
SSMP. The line cleaning operation is accomplished utilizing hydro -combination units,
each operated by a crew of two trained operators. The general process consists of
hydrojetting the sewer line and vacuuming excessive debris from downstream
manholes. The program is typically performed in a progressive manner (i.e., the system
is cleaned from manhole to manhole continuing on each successive day at the manhole
following the manhole last completed on the previous day). If significant FOG is
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FOG Control Program Manual
identified during the line cleaning operation, the area is then evaluated for potential
further analysis utilizing closed circuit television (CCTV) inspection.
Visual inspection, utilizing CCTV, of the entire collection system is conducted at the
frequency established in the SSMP, prioritized on older and more problematic sections
of the sewer pipe. Any problems identified during the video inspection are evaluated for
repairs, depending on defect severity. Video recordings are made by the contractor and
supplied to the City.
3.3 Enhanced Maintenance Location Sewer Line Identification,
Prioritization and Cleaning
Specific reaches of sewer mainlines that require more frequent than normal cleaning,
based on a history of FOG -related issues or higher than normal risk for a FOG related
SSO, are termed "enhanced maintenance locations". New enhanced maintenance
locations are identified during routine collection system maintenance activities by staff
when they observe conditions that warrant more frequent cleaning, as well as by City
contractors during routine CCTV inspections. Additionally, if necessary, locations
experiencing an SSO may be designated as an enhanced maintenance location and
cleaned on a more frequent basis as a precautionary measure. The frequency of
cleaning for these enhanced maintenance locations are typically quarterly but can range
from bi-monthly to annually depending on the severity of the problem and the cleaning
effectiveness. Enhanced maintenance locations are evaluated (through the judicious use
of CCTV) on an ongoing basis. Additionally, the list of enhanced maintenance locations
are periodically reviewed to assess the necessity to maintain high frequency cleaning at
each location. Refer to Appendix B for an example enhanced maintenance location
Report and Appendix A for an example of a Composite Sewer & Enhanced Maintenance
Location Map.
3.4 Enhanced Maintenance Location Characterization and FOG Source
Identification Activities
Many issues in the sanitary sewer system can contribute to an enhanced maintenance
location, each with varying degrees of severity. Management of this information for
each enhanced maintenance location is necessary to identify effective solutions and to
prioritize resources. Sewer line characterization is the process of classification and
prioritization of these enhanced maintenance locations in the City's sanitary sewer
system. It is important to note that while there are many reasons and causes for
enhanced maintenance locations in the sanitary sewer system, the focus of the FOG
Control Program is the FOG -related locations.
The characterization process consists of collecting all known (or perceived) factors
associated with each enhanced maintenance location from the sewer maintenance staff
to identify the critical information. Factors related to pipe conditions and potential
sources are identified, documented and mapped. Relationships between the various
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FOG Control Program Manual
factors are then developed to define each enhanced maintenance location. Visual
inspections, utilizing CCTV, of the enhanced maintenance location and the sewer pipe
upstream of the enhanced maintenance location is conducted: to confirm known or to
identify unknown problems in the sanitary sewer system; and to identify the potential
sources of FOG. This information is critical to the FOG Control Program to enable
identification and implementation of the appropriate mitigation solutions.
The potential solutions include the evaluation of structural issues that impact enhanced
maintenance locations. The resolution of the structural issue is evaluated to determine
if repair may minimize grease accumulation and potentially resolve the enhanced
maintenance location. Additionally, the laterals (and associated discharger[s]) identified
as potential sources of FOG during these CCTV inspections will be documented and the
information will be provided to the FOG Control Program Manager for appropriate
source reduction and enforcement activities (refer to Sections 4.7 and 4.8).
Ultimately, this information will help to guide the focus of the FOG Control Program to
those enhanced maintenance locations that present the greatest potential for SSOs.
3.5 Enhanced Maintenance Location Data Management
Sewer line enhanced maintenance location cleaning is the responsibility of the Water
Maintenance Supervisor and the data management is the responsibility of the FOG
Control Program Manager.
The enhanced maintenance location data management process consists of:
• The identification and documentation of enhanced maintenance locations, and
employee access to the locations through the City's computerized maintenance
management software. (Refer to the Appendix B for an example Enhanced
Maintenance Location Report)
• Digital Composite Map displaying the location of the enhanced maintenance
locations (Refer to Appendix A for an example section of the Map)
4.0 FSE FOG CONTROL PROGRAM
4.1 Legal Authority
In 2017, the City adopted, Ordinance No. NS-2921 which updates Article III, Chapter 39,
Section 39-56 of the City's Municipal Code, as well as Grease Control Regulations
adopted by the City Council, to specify appropriate FOG discharge requirements for food
service establishments (FSEs) to prevent blockages of sewer lines resulting from
discharges of FOG. The discharge requirement prohibits FSEs from "the discharge into
the sewer system of FOG that may accumulate and/or cause or contribute to blockages
in the sewer system or at the sewer system lateral." Refer to the City's website
www.santa-ana.org, Section 39-56 for Fats, Oils and Grease Control.
G1
FOG Control Program Manual
The key elements of these regulations are the requirement of FSEs to:
• Implement best management practices (BMPs); and
• Install, operate and maintain an approved type and adequately sized grease
interceptor.
4.2 Food Service Establishments (FSEs)
This ordinance is applicable to all Food Service Establishments, and any commercial
entity, operating in a permanently constructed structure such as a room, building, or
place, or portion thereof, maintained, used, or operated for the purpose of storing,
preparing, serving, or manufacturing, packaging, or otherwise handling food for sale to
other entities, or for consumption by the public, its members or employees, and which
has any process or device that uses or produces FOG, or grease vapors, steam, fumes,
smoke or odors that are required to be removed by a Type I or Type II hood.
The FSEs identified within the City are establishments ranging from sandwich shops to
full service restaurants, including major kitchens in retirement homes or hospital
facilities. These FSEs are listed in Appendix C.
4.3 FOG Wastewater Discharge Requirements
Pursuant to the ordinance, the City has developed Rules and Regulations specifying
wastewater discharge requirements for FSEs (Appendix D). The City may also impose
specific requirements on individual FSEs depending upon unique conditions that exist at
that FSE.
4.3.1 RULES AND REGULATIONS
The Rules and Regulations detail the technical requirements of the FOG ordinance.
These requirements are segregated into sections and are summarized as follows (Refer
to the City's website www.santa-ana.org or Appendix D for the Rules and Regulations):
4.3.1.1 Rule 1 - FOG Program Notice
The Notice informs the FSEs of the requirements of the Ordinance and identifies any
specific requirements that a FSE must follow (Refer to Appendix E for an example
Notice).
4.3.1.2 Rule 2 - General Waste Discharge Prohibitions
• Waste discharge of FOG into the sewer system will not accumulate and/or cause or
contribute to a blockage
• Food grinders (garbage disposal units) are prohibited for new FSEs. Existing FSEs are
required to remove food grinders.
7
FOG Control Program Manual
• No emulsifying additives for the purpose of emulsifying FOG without the written
approval of the FOG Control Manger
• No disposal of waste cooking oil into drains
• No discharge of wastewater in excess of 140 degrees Fahrenheit into grease removal
equipment
• No biological additives for grease remediation or use as a supplement to interceptor
maintenance without approval of FOG Control Manager (Appendix F, Additive
Request Form)
• No toilet discharge into grease interceptor
• No waste removed from the interceptor shall be discharged into the sewer system
• Dishwashers shall not discharge to, or be connected to, any grease interceptor or
grease trap
• Grease interceptors cannot be operated (must be pumped out) with FOG or solids
accumulation exceeding 25%
4.3.1.3 Rule 3 - Kitchen Best Management Practices (BMP)
Requirements
• Installation of drain screens
• Segregation and collection of waste cooking oils
• Disposal of food waste into trash or garbage, and not into sinks
• Employee training and refresher training every 6 months
• Frequent cleaning of exhaust filters and appropriate disposal of the waste
• Kitchen signage
• Absorbent material placed under areas susceptible to FOG spills
• Covered conveyance devices to transport FOG
• Emptying of FOG containers before they are full
• Spill kits
4.3.1.4 Rule 4 - Gravity Grease Interceptor Operation and Maintenance
Requirements
• Requirement for the installation of a grease interceptor
• Requirement for grease interceptor maintenance (FOG and/or solids cannot exceed
25% of the capacity of the interceptor)
• Frequency of grease interceptor maintenance (minimum quarterly [once every 3
months])
4.3.1.5 Rule 5 - Hydromechanical Grease Interceptor (HGI) Operation
and Maintenance Requirements
• Operation in accordance with manufactures requirements
• Requirement for HGI maintenance to ensure efficient operation (removal of
accumulated FOG, as needed)
• Frequency of HGI maintenance (minimum monthly)
FOG Control Program Manual
• Frequency of HGI inspections to check for leaking and for proper operation
(minimum monthly)
• Dishwashers or food grinders shall not discharge to or be connected to any HGI
4.3.1.6 Rule 6 - Notification Requirements
• Notification of a spill
• Notification regarding planned changes
4.3.1.7 Rule 7 - Record Keeping Requirements
• Logbook of grease control equipment cleaning activities
• Logbook of employee training
• Copies of grease control equipment records or waste hauling receipts
• Records of sampling data and height monitoring of FOG and solid accumulation in
the interceptor
4.3.1.8 Rule 8 - Drawing Submittal Requirements
• Proposed or existing FSEs may be required to submit facility site plans, mechanical
or plumbing plans, and other details to identify sewer locations or connections
• Drawings may be required to be prepared by a California Registered Civil,
Mechanical, or Electrical Engineer
4.3.1.9 Rule 9 - Monitoring Facilities Requirements
• Flow monitoring, constituent monitoring and/or sampling facilities may be required
• Location of monitoring and/or sampling facilities subject to approval of City
• FSE will provide immediate access to monitoring and/or sampling facilities during
regular business hours
• Waste analysis, contingency plans, and other necessary information may be
requested by the City to verify compliance
• FSEs shall not increase the use of water to dilute the discharge to achieve
compliance
4.3.1.10 Rule 10 - Monitoring and Reporting Conditions Requirements
• FSEs may be required to submit periodic reporting of the status of kitchen BMPs
(Rule 3)
• Visual monitoring of the FSEs sewer lateral or downstream sewer lines at the FSEs
expense may be required by the City
• Reports for self -monitoring of sewage constituents and FOG characteristics may be
required by the City
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FOG Control Program Manual
4.3.2 SPECIFIC REQUIREMENTS
Specific requirements can be required or authorized by the FOG Control Program
Manager for individual FSEs. These specific requirements can be segregated into two
categories: 1) grease interceptor installation requirements for FSEs; and 2) other
requirements or Rule modifications.
4.3.2.1 Grease Interceptor Installation Requirements
The requirement for the installation of a grease interceptor is a key requirement of the
City's FOG Regulations. However, this requirement has many options for FSEs that may
delay or potentially negate this requirement. The below flow chart generally describes
the evaluation process that will be utilized for the grease interceptor installation
requirement. A full-sized flow chart is available in Appendix G. Each facility is evaluated
by the Water Resources Department and a FOG Program Memorandum is generated for
the facility to document the requirement to either install a grease interceptor or receive
a waiver from the requirement (Appendix H, FOG Program Memorandum Example).
WE
FOG Control Program Manual
Change in
Ownership
Remodeling a Any Kftchen '�O
Change In Operatfun Improvements?
rerinam Yes
Improvements
New CeutsVuction
Is Food fleing No
Cooked?
Yes
(1) High FOG Risk EquiWPraetices
Broiler
• Char Broiler
Oms FSE he
Is FSE ho
Condlllonal
Char Broiler wlGrease Bnmer
Employ High FOG disk
EVI /SSO
Plumb For Fuiue Waiver. No GCD
• Deep Fir
EquipjPractices3+'1
Related?
X,R aired
Griddle
• Grill
• Kettle
Yes
Yes
• Rotmserie
Skillet
• Smoker
GCDRequired
Stove
Tilt Skillet
• Wok
Prepare Farms
EML = Enhanced Maintenance Location
is Spare/ N.
(Hot Spot)
Slope Available
HGI Required
I. Standard Memo
FSE — Food Service Establishment
For GGI7
2_ Notice and Conditional Waiver
FOG = Fats, Oil, Grease
with SigrtaLues.
GCD = Grease Control Device
GGi = Gravity Grease Interceptor (large, otrldoar)
Prepare forms
HGI = Hydro-mechanicar Grease Interceptor
Yes
(small, indoor)
GGI Required
I. Standard Merno
LFP = Limited Food Preparation
2_ Notice and Regular Pemhit
with SignaLues,
GCD Requirements Review Guidelines
03124)2015
Figure 1: GCD Requirements Review Guidelines
FOG Control Program Manual
Based on the process flow chart, the majority of existing FSEs that do not have grease
interceptors installed have been issued a "Conditional Waiver" from the requirement to
install a grease interceptor. However, if the FSE has continued program violations or if
the FSE is identified as a significant contributor of FOG (i.e., causes or contributes to
blockage or SSO) to the sewer system, the "Conditional Waiver" may be revoked
requiring the installation of a grease interceptor. An example Conditional Waiver
Approval is available as Appendix I.
4.3.2.2 Other Requirements or Modifications
There are other situations where specific requirements may be required by the FOG
Control Program Manager. For example:
• Authorization for the utilization of an additive
• Requirement for increased maintenance frequency of the grease interceptor
• Authorization for decreased maintenance frequency of the grease interceptor
• Requirement to submit records (grease interceptor maintenance log and waste
hauling manifests and other logs) to the City on a semi-annual basis
4.4 Grease Interceptors
4.4.1 OVERVIEW
Grease interceptors are grease collection devices that separate FOG (or grease), solids,
and water based on the principle of Stoke's Law. Stoke's Law describes the rising or
settling of a particle in a fluid (water in this case). Simply put, under non -turbulent
conditions in an interceptor, given enough time, particles that are lighter than water
(e.g., grease) will rise to the surface and particles that are heavier than water (e.g.,
solids) will settle to the bottom. The facility's grease waste lines must be separated from
the sanitary waste lines (Appendix J, Plumbing Segregation Example, provides an
example of the plumbing that is required to be segregated from a grease interceptor.
Facilities receiving conditional waivers must separate their grease waste lines from the
sanitary waste lines in -case a grease interceptor is required to be installed at a future
date. The different types of grease interceptors are discussed below.
4.4.2 GRAVITY GREASE INTERCEPTORS
Gravity grease interceptors (GGI) are larger, volume -based grease -control devices that
are typically installed outside and underground. GGIs can range in volume from 300 to
15,000 gallons. The flow of water through the GGI is controlled by the baffle tubes;
therefore, it is critical that the baffle tubes are installed properly and kept in good
condition for the GGI to function properly. A conceptual view or a typical GGI
configuration is illustrated in Figure 4-2, Typical Conceptual Gravity Grease Interceptor
Design —Side View, and in Appendix K, Grease Interceptor Standard Plan.
IN,
RKomnwnded
.Manhole
Manholes
InletCFO it., „�--�„�,�,
KIN
F i
r
— Fats, Oi 1. and
x Grease
i
F
Solids
FOG Control Program Manual
--
Outlet
Sample Box
Figure 4-2: Typical Conceptual Gravity Grease Interceptor Design — Side View
The proper plumbing and placement of baffles will provide the non -turbulent
conditions. The proper dimensions and volume of the interceptor will provide sufficient
retention time to allow the particles to fully rise or settle before they pass -through to
the outlet of the interceptor. Over time, the grease and solids layers thicken and will
eventually fill the first chamber if they are not removed. If the grease and solids are not
removed regularly, the interceptor no longer functions for its intended purpose, and
FOG will be carried into the sewer system. Emulsified or partially emulsified particles
will rise or settle slower, which is why soaps and other emulsifiers may cause some
grease or solids to pass -through an interceptor and collect downstream of the
interceptor.
Since an interceptor is not self-cleaning or free of maintenance, it is critical that an
interceptor be suitably designed with manholes in the right locations to facilitate
maintenance and that it be cleaned and pumped at a frequency that maintains its
design removal efficiency.
4.4.2.1 Sizing Reviewed and Approved by City's Building Division
The City's Building Division will review and approve the sizing and installation of GGIs.
This is accomplished by requirement of the permittee, by the appropriate Building
Department, for the City's approval prior to issuance of the building permit. Refer to
Appendix L, New FSE FOG Program Requirements Review Process, for the process
utilized to refer the permittee to the City for grease interceptor installation and sizing
approval. Appendix M also includes the FOG Program Application Form that a facility
completes prior to the grease interceptor installation decisions are made.
The Building Division will base the design and sizing of the grease interceptors on the
current version of California Plumbing Code. Chapter 10 of the California Plumbing Code
1191
FOG Control Program Manual
sizes GGIs based on the number of drainage fixture units within the FSE connected to
the grease waste line. The FOG Control Program Manager will also consider the
potential for large grease interceptors to become septic (which may create nuisance
odors and corrosive conditions) due to excessively long retention times. Thus, the Code
will be utilized with the following general considerations:
1) If the California Plumbing Code sizing calculation exceeds 1,500 gallons, the FOG
Control Program Manager will use utilize his/her best judgment based on other
factors at the FSE (e.g., cooking equipment, menu, frequency of use of the
drainage fixture units) to determine the final size of the interceptor.
2) The floor of the interceptor should not be too deep to allow for proper cleaning
and/or the interceptor should not be larger than 3,000 gallons for most
installations.
3) An FSE calculation of 375 to 750 gallons should require an interceptor of 750
gallons.
4.4.2.2 Maintenance Requirements
The City requires that GGIs be cleaned (pumped) out completely as required to maintain
the GGI's efficient operation and prevent excessive accumulation of floating FOG and
settled solids. A complete pump -out means that all of the contents of the interceptor
are removed and no liquids are returned to the interceptor unless specific permission
has been granted in writing by the City (Appendix N, Pumping Frequency Variance
Request Form). Some GGIs may need to be pumped out more frequently than once
every 90 days if the accumulation of floating FOG and settled solids exceeds 25% of the
overall capacity of the interceptor (i.e., 25% rule).
4.4.3 HYDROMECHANICAL GREASE INTERCEPTORS
A hydromechanical grease interceptor (HGI) (also known as a grease trap) is a flow -
based grease interceptor that is usually installed in ground or above ground, inside or
outside of the facility, and has a typical capacity of less than 250 gallons. FSEs generally
prefer HGIs over gravity grease interceptors (GGIs) because HGIs are less expensive to
install, can fit in smaller spaces, and can be easier to maintain. A typical conceptual HGI
design is illustrated in Figure 4-3, Conceptual Design of a Typical Hydromechanical
Grease Interceptor.
14
FOG Control Program Manual
^leanout
Outlet
Relief
WOO Baffle
Figure 4-3 - Conceptual Design of a Typical Hydromechanical Grease Interceptor
4.4.3.1 Sizing Reviewed and Approved by City's Building Division
The City's Building Division will review and approve the sizing and installation of HGIs.
This is accomplished by requirement of the permittee, by the appropriate Building
Department, for the City's approval prior to issuance of the building permit. Refer to
Appendix L, New FSE FOG Program Requirements Review Process, for the process
utilized to refer the permittee to the City for grease interceptor installation and sizing
approval. Appendix M also includes the FOG Program Application Form that a facility
completes prior to the grease interceptor installation decisions are made.
The sizing requirements for HGIs are established in Chapter 10, section 1014.2 of the
California Plumbing Code. Regardless of the sizing method, HGIs are sized based on flow
rate and the pounds of FOG that they can store. Typically, HGIs have a flow capacity of
20 to 50 gallons per minute (gpm), store 40 to 100 pounds of FOG, and are 15 to 60
gallons in volume. Flow -control fittings/devices must be installed upstream of HGIs to
control the wastewater flow to match the certified flow rate of the HGI. If this flow -
control device is not installed, the HGI may not perform properly when the flow exceeds
the certified flow rate.
HGIs are tested and certified to ASME A112.14.3 or PDI-G101 standards at the HGI's
specified maximum flow rate. The City requires that HGIs be certified to these standards
before HGIs can be approved for use in the City's service area. Plan -check approvals are
required to ensure that one or more HGIs are connected to the significant grease -waste
drains (e.g., pot sink, pre -rinse sink, work station).
4.4.3.2 Maintenance Requirements
HGIs should be cleaned before the accumulation of floating FOG and settled solids
exceeds 25% of the HGI's overall capacity (this is known as the 25% rule). In order to
prevent excessive accumulation, daily to weekly cleaning of the HGI by kitchen staff or
pumping contractors may be required. At a minimum, HGIs must be cleaned monthly. If
15
FOG Control Program Manual
cleaning is performed by kitchen staff, solids and FOG should be dewatered (e.g., mixed
with cat litter) and discarded in the trash. All FSEs with HGIs must keep logs of the
maintenance events. Log sheets are provided to each FSE during the initial or follow-up
inspections.
4.4.4 GREASE REMOVAL DEVICES
Grease removal devices (GRD) are HGIs which automatically remove the floating FOG
contents of the device. GRDs are typically installed indoors and connect to one to four
sinks in the kitchen. Floating FOG is separated from the water within the GRD and is
discharged into a relatively small tank connected to the side of the GRD. The containers
are then emptied into a designated container. If space is available, a 55 gallon drum can
replace the small tank in order to eliminate the need to empty the container on a daily
basis. A typical conceptual GRD design is illustrated below in Figure 4-4, Typical
Conceptual Grease Removal Device Design.
Flow Control Device Access Covers
(Internal or External)
0000 O
Inlet
000 0
Outlet
0000
0000
0000
00007
Removable
0000
Solids Strainer
Basket
—
Outlet Baffle
Inlet Baffle
Skimmer J I Heating Element
Fiaure 4-4 - Tvaical Conceptual Grease Removal Device Desian
The GRD shown in Figure 3 has a skimmer wheel which skims the floating FOG into the
small container. Other styles of GRDs are available without the skimmer wheel and use
hydrostatic pressure or pumps to remove the floating FOG from the device. Some FSEs
prefer GRDs without the skimmer wheel because there are fewer moving parts requiring
maintenance. It is important that the FSEs understand how their GRD works and what
maintenance is required for their device. Proper GRD maintenance is further discussed
in Section 3.6.2.
4.4.4.1 Sizing Reviewed and Approved by City's Building Division
GRDs are sized to the same standards as HGls which was previously discussed in Section
4.4.3.1. They are sized according to the established sizing criteria in Chapter 10 Section
1014.2 of the California Plumbing Code. Flow control devices must be installed inside
FOG Control Program Manual
and outside the GRDs to control the wastewater flow in order to match the certified
flow rate of the GRD.
4.4.4.2 Maintenance Requirements
In order to function properly, GRDs may require quarterly, monthly, weekly and
sometimes, even daily maintenance. The solids basket must be emptied daily and the
solids must be disposed of with the trash. The FOG waste container, which collects the
skimmed oils, must be emptied into a larger FOG waste container for proper disposal or
recycling. Because many GRDs have heaters and skimmers and other critical mechanical
equipment, they must be maintained by the FSE and cleaned or replaced, as needed.
The entire device should be emptied and cleaned thoroughly at least once every 90 days
to remove the silt and sediments which can accumulate within the device.
4.5 Waste Hauling Requirements
Proper disposal of waste grease collected either from interceptors or through kitchen
practices is essential to a successful FOG control program. To ensure that FSEs properly
dispose of their waste FOG and that haulers and disposal/recycling sites are properly
operated, the City requires that all hauler documentation be completed and that the
hauler provide the FSE a copy prior to departing the FSE. The FSE is required to maintain
copies of the hauling documentation. The minimum information requirements to be
documented on the hauler's record are (Refer to Appendix 0 for copy of the City's
Waste Hauling Documentation requirements) (Refer to Appendix P for a list of certified
grease waste hauling companies):
• Name of hauling company
• Name and signature of operator performing the pumpout
• Documentation of full pumpout with volume of water and FOG removed (e.g.,
1500 gallons)
• Documentation of the level of floating FOG and Settled Solids (to determine if
volume exceeds 25% capacity of the grease removal equipment)
• Documentation if repairs to the grease interceptor are required
• Identification of the facility where the hauler is planning to dispose of the waste
4.6 FSE Education
The City has developed FSE FOG Control educational material for the FSEs. The initial
education to the FSEs was through FOG Characterization Study inspections conducted in
2003 and 2004 and continue via mailings and ongoing inspection activities. In this
process, FSEs are provided the General Requirements, a Kitchen BMP Poster, Record
Keeping Logs and other Educational Material. This information, in addition to a digital
training video, are also available to FSEs by downloading it from the City's website
www.santa-ana.org. Refer to Appendix Q for examples of Kitchen BMP Signage, Record
iVA
FOG Control Program Manual
Keeping Logs, and other Educational Material. Currently, educational materials are
provided to FSEs during Initial Inspections immediately after the FSE is opened, and as
requested during routine FSE FOG inspections.
4.7 FSE Inspections
To ensure compliance with the FOG Control Program requirements, the City has
developed a few types of FSE Inspections. These inspections and their purpose are as
follows:
Initial Inspections These inspections are conducted to identify and classify each
FSE's potential to generate FOG and its potential to discharge
the FOG to the sanitary sewer system. If not adequately
controlled, this FOG can lead to sewer blockages and,
potentially, SSOs. The inspection identifies the type of food,
equipment, and kitchen practices that contribute to FOG
discharges and the equipment (e.g., grease interceptors,
grease traps) that may reduce the discharge of FOG to the
sewer. These initial inspections also provides the opportunity
to educate the FSEs on the impact of their grease discharges,
what they can do to minimize grease discharges, and how the
City's Regulation could potentially impact them. Refer to
Appendix R for an example of the inspection form.
BMP Inspections These inspections are conducted to evaluate compliance with
the facility's best management practices requirements. Refer
to Appendix R for an example of the inspection form.
GRE Inspections These inspections are conducted to evaluate compliance with
the facility's grease removal equipment requirements. Refer
to Appendix R for an example of the inspection form.
Compliance Inspections These inspections are conducted where it is determined by
the FOG Control Program Manager that a follow-up inspection
is required for a Non -Compliance issue that has been
identified in previous BMP, GRE or FOG Source Sewer Line
Inspections.
Enforcement Inspections These inspections are conducted when elevated enforcement
of the Ordinance requirements are required or when the
revocation of the FSE's grease interceptor installation
Conditional Waiver, Waiver or Variance is required.
The inspection strategy is to focus the City's resources on FSEs in the vicinity and
upstream of enhanced maintenance locations and on FSEs that have been identified
IFV
FOG Control Program Manual
with a greater potential to generate FOG and discharge FOG to the sanitary sewer
system. Generally, BMP and GRE inspections are conducted on an annual basis.
4.8 FSE Enforcement
The City has developed an enforcement response plan to respond to Non -Compliance
issues identified during the inspection processes. The enforcement response will be
based on the severity of the non-compliance and the history of non-compliance at the
FSE. The general approach utilized is displayed below in Figure 4-8. Appendix S, Sample
Enforcement Letter, provides an example of an enforcement letter that can be sent to
facilities for non -compliances.
Possible Contributor
to Downstream
Sewer Blockage
Problem Noted
during Routine
Inspection
Administrative Fines, Administrative
Compliance Order, Revocation of
Grease Interceptor Waiver, Loss of
Authorization to Discharge
Wastewater /
Directly Responsible
for Blockage,
Repeated Incidents
Possible Contributor
to Blockage
Violator
Problem, Violation
Severity of Violation, Non -
Responsive, Remaining in
Violation
Third Tier
(Assessment of
Penalties)
Administrative Second Tier
Warning Notice
Severity of Non -
Compliance, Non -
Responsive, Remaining in
Non -Compliance
Non -Compliance
OAction Taken
First Tier
Figure 4-8: FOG Control Program General Enforcement Response Plan
IRE
FOG Control Program Manual
4.8.1 BMP NON-COMPLIANCE
Issues identified as deficient during the BMP inspection process will be documented and
the FSE will be issued a Notice of Non -Compliance. The Notice will identify the area of
non-compliance and the required action. Issues identified as deficient during the
inspection will compromise the effectiveness of the FOG BMP Program, which will
increase the FSEs potential to discharge FOG into the sanitary sewer. Therefore, the
overall impact of each of the deficient issues will need to be evaluated individually and
in relationship to the other reported deficiencies to determine the projected impact and
severity of the combined deficient issues. Generally, for a single deficient issue (not
considered as a serious non-compliance individually), no further enforcement action will
be taken after correction of the deficiency. For multiple deficient issues, an
Administrative Warning Notice and/or an Administrative Fine are issued.
For FSE's that repeatedly fail to comply, the enforcement process may become more
severe: For example, a repeated non -complaint FSE may no longer receive an
Administrative Warning Notice and be directly issued an Administrative Fine; further,
the FSE's Conditional Waiver may be revoked.
4.8.2 GRE NON-COMPLIANCE
Issues identified as deficient during the GRE inspection process will be documented and
the FSE will be issued a Notice of Non -Compliance. The Notice will identify the area of
non-compliance and the required action. The majority of the issues on the GRE
inspection form, if identified as deficient, will compromise the effectiveness of the GRE
and would likely have resulted in a direct discharge of FOG into the sanitary sewer.
Therefore, for these items it is considered a serious non-compliance issue and an
Administrative Warning Notice with the potential assessment of an Administrative Fine
may be issued.
For FSE's that repeatedly fail to comply, the enforcement process may become more
severe: For example, a repeated non -complaint FSE may no longer receive an
Administrative Warning Notice and be directly issued an Administrative Fine; further,
the potential loss of the FSE's right to discharge wastewater into the City's sewer
collection system.
4.8.3 FOG SOURCE SEWER LINE NON-COMPLIANCE
FSEs identified as sources of FOG to the City's sewer system during FOG Source Sewer
Line inspections will be issued Notices of Non -Compliance. This Notice will inform the
FSE that FOG discharges from their lateral has impacted the City's sewer line. This is
considered a serious non-compliance issue and an Administrative Warning Notice
and/or an Administrative Fine may be issued.
OR
FOG Control Program Manual
• If the FSE does not have a grease interceptor, the FSE will be informed that they
have been identified as a significant FOG discharger, that a likely cause is that
their BMP practices do not appear to be effective and that more stringent
adherence to BMPs is required. Additionally, they will be informed that if their
facility is identified as a source of FOG to the City's sewer during any future FOG
Source Sewer Line inspections, the FSE's grease interceptor "Conditional Waiver"
may be revoked requiring the installation of a grease interceptor.
• If the FSE has a grease interceptor, the FSE will be informed that they have been
identified as a significant FOG discharger, and that the likely cause is that the
maintenance of their grease interceptor has not been effective. The FSE may be
required to: 1) pump their grease interceptor on a more frequent basis; 2)
conduct a functional integrity test of their grease interceptor; and/or 3) have
their kitchen drain lines dye tested to ensure that the appropriate drains are
connected to the interceptor.
For repeated non-compliance, the enforcement process may involve increased fines
and/or termination of the FSE's right to discharge wastewater into the City's sewer
collection system. Appendix S, Santa Ana Enforcement/Lateral Evaluation Process Flow,
provides an example of the enforcement flow for sewer line non -compliances.
4.9 FSE FOG Program and Data Management
The FOG Control Program is managed by the FOG Control Program Manager and the
inspection and enforcement activities are conducted by City staff or by outside
contractors under his/her supervision. The program is well integrated with the
collection system maintenance program, specifically the enhanced maintenance
location sewer cleaning and video inspection activities.
The FSE data management process consists of:
• Database that is utilized to identify the FSEs in the FOG Control Program and the
specific details and inspection history of each facility. (Refer to Appendix C for a
report of FSEs in the Program)
• Composite Map displaying the location of the FSEs (Appendix A)
Additionally, the City utilizes their internal Customer Service Records, business licenses,
Orange County Health Care Agency's (OCHCA) website, building departments' new
construction or tenant improvement reviews for commercial or industrial property, and
input from City field personnel to identify new FSEs or modifications to existing FSEs.
21
FOG Control Program Manual
5.0 MULTI -FAMILY HOUSING, AND SINGLE FAMILY HOME FOG
CONTROLPROGRAM
The multi -family housing, and single family home FOG Control Program will utilize
education as the primary method for controlling the discharge of the FOG to the sewer
system. Educational information concerning FOG will be provided periodically in the
City's Newsletter, and FOG education brochures will be mailed with utility bills on an
annual basis to educate City customers. Additionally, FOG education videos will be
televised periodically during the City's Community Access television broadcast.
For areas identified as potential upstream sources of FOG in the sewer system, more
frequent mailing of FOG brochures will be conducted. Additionally, FOG brochures and
other educational material will be provided to multi -family housing for posting in
common areas. Refer to Appendix T for FOG educational material.
6.0 INDUSTRIAL FOG PROGRAM
Orange County Sanitation District's source control program is utilized to regulate the
wastewater discharged from Industrial users into the City's sewer collection system. The
City will coordinate with OCSD for regulation and enforcement for those industrial
discharges that are identified as significant FOG discharges.
22
APPENDIX A
City of Santa Ana Example Section of the
Composite Sewer, Enhanced Maintenance Location, and FSE
Map
City of Santa Ana EEC
FOG Control Program Manual
Revised February 1, 2019
APPENDIX B
City of Santa Ana Sewer Enhanced Maintenance Location Report
City of Santa Ana EEC
FOG Control Program Manual
Revised February 1, 2019
OBJECTID Diameter
Notes
Text OperatedBy
Material
PipelinelD UpstreamManhole
DownstreamManhole
879 8"
J. Rodriguez
Vitrified Clay
H10-052
H10-053
1417 8"
EML caused by slope issues. Look into redesign, alot of hair and alot of grease
A. Morales
Vitrified Clay
N08-024
N08-025
1425 12"
J. Rodriguez
Vitrified Clay
N09-022
N09-020
1426 12"
J. Rodriguez
Vitrified Clay
N09-065
N09-022
1794 8"
J. Rodriguez
Vitrified Clay
N09-042
N09-043
1907 4"
Roots
Roots G. Montez
Vitrified Clay
C10-076
C10-075
2361 8"
alot of debrea
J. Rodriguez
Vitrified Clay
E10-001
E10-002
2371 6"
-owner problem at1712 n. spurgeon
J. Rodriguez
Vitrified Clay
E10-011
E10-010
2980 8"
90% sag from 270 to 290 feet intruding taps
J. Rodriguez
Vitrified Clay
F08-005
F08-006
3018 6"
Sag at 322' downstream of MH F09-013 causes EML, Grease Cleared
J. Rodriguez
Vitrified Clay
F09-013
F09-014
3941 6"
J. Rodriguez
Vitrified Clay
H10-056
H10-052
3960 6"
EML caused by hard change in pipe slope. Design issue. Need to look into relaying run.,heavy grease
J. Rodriguez
Vitrified Clay
Hll-007
Hll-014
4654 6"
bad sag hole in lateral red flag
J. Rodriguez
Vitrified Clay
J09-050
J09-049
5120 6"
J. Rodriguez
Felt Liner
K09-032
K09-031
5121 6"
lined around 10/29/2010
J. Rodriguez
Felt Liner
K09-033
K09-032
5169 6"
multipule cracks in line grease and debris; pushed debris to Mcfadden
J. Rodriguez
Vitrified Clay
K10-038
K10-037
5177 6"
Sag in pipe or flat line at intersection of McFadden causes FOG accumulation
J. Rodriguez
Vitrified Clay
K10-051
K10-050
7339 6"
Very flat line, almost reverse slope. Need to raise starter and redesign segment / severe sag in pip
J. Rodriguez
Vitrified Clay
N08-032
N08-021
8964 8"
USED GRENADE AND FORWARD SPINNER HEAD,large sag in line near dwnstrm mh used vactor to reduce water
J. Rodriguez
Vitrified Clay
C08-030
C08-029
8975 6"
sag in line at —174' downstream of starter causes EML
J. Rodriguez
Vitrified Clay
H08-016
H08-057
8979 8"
Heavy FOG accumulation from FSEs.
J. Rodriguez
Vitrified Clay
J08-027
J08-028
8980 6"
J. Rodriguez
Vitrified Clay
H08-057
H08-014
9334 6"
J. Rodriguez
Vitrified Clay
J09-055
J09-054
OBJECTID Diameter
Notes
Text Operated By
Material
PipelinelD UpstreamManhole
Downstream Manhole
118 10"
O. Moriel
Vitrified Clay
UNK
004-031
1021 8"
O. Moriel
ABS
J02-009
J02-008
1117 8"
O. Moriel
Vitrified Clay
K03-016
K03-017
1153 8"
O. Moriel
Vitrified Clay
K07-031
K07-004
1209 8"
cleaned 12-29-2011
O. Moriel
Vitrified Clay
L05-048
L05-047
1210 8"
cleaned 12-29-2011
O. Moriel
Vitrified Clay
L05-047
L05-046
1517 12"
forward thrust
O. Moriel
Vitrified Clay
004-032
004-033
1518 12"
O. Moriel
Vitrified Clay
004-031
004-032
3312 8"
O. Moriel
Vitrified Clay
G04-020
G04-021
3313 8"
0. Moriel
Vitrified Clay
G04-021
G04-022
3766 10"
0. Moriel
Vitrified Clay
H05-015
H05-032
3797 6"
J. Rodriguez
Vitrified Clay
H06-033
H06-032
3799 6"
0. Moriel
Vitrified Clay
H06-035
H06-034
3800 6"
0. Moriel
Vitrified Clay
H06-036
H06-035
3806 8"
J. Rodriguez
Vitrified Clay
H06-062
H06-043
3813 8"
white milky colloidal solids
0. Moriel
Vitrified Clay
H06-052
H06-069
3824 6"
0. Moriel
Vitrified Clay
H07-007
H07-008
4849 8"
dirt
0. Moriel
Vitrified Clay
J03-017
K03-017
4885 8"
0. Moriel
Vitrified Clay
K04-010
K04-011
5709 8"
0. Moriel
Vitrified Clay
M07-059
M07-056
5712 8"
O. Moriel
Vitrified Clay
M07-062
M07-059
5993 8"
O. Moriel
Vitrified Clay
004-023
004-026
5994 8"
grease from pie factory
A. Agosto
Vitrified Clay
004-028
004-027
5995 8"
O. Moriel
Vitrified Clay
004-026
004-027
5996 8"
O. Moriel
Vitrified Clay
004-029
004-028
5997 8"
O. Moriel
Vitrified Clay
004-027
004-030
6280 8"
O. Moriel
Vitrified Clay
004-030
PO4-018
6281 8"
O. Moriel
Vitrified Clay
PO4-018
PO4-019
6282 8"
forward thrust
O. Moriel
Vitrified Clay
PO4-019
PO4-020
6331 8"
O. Moriel
Vitrified Clay
Q07-034
P07-013
6496 12"
1
O. Moriel
Vitrified Clay
Q03-011
Q03-010
6497 12"
O. Moriel
Vitrified Clay
Q03-012
Q03-011
6498 12"
O. Moriel
Vitrified Clay
Q03-013
Q03-012
6499 10"
O. Moriel
Vitrified Clay
Q03-019
Q03-013
7617 8"
O. Moriel
Vitrified Clay
H06-022
H06-063
7618 8"
flate line
O. Moriel
Vitrified Clay
H06-063
H06-062
7809 8"
forward thrust
O. Moriel
ABS
J02-008
J02-007
7836 12"
used forward thrust head to push to macarthur
O. Moriel
Vitrified Clay
Q03-010
Q03-006
8649 8"
O. Moriel
Vitrified Clay
E07-003
E07-005
8683 12"
heavy grease along trough
O. Moriel
Vitrified Clay
L05-069
L05-073
8684 12"
heavy grease unable to video high flow
O. Moriel
Vitrified Clay
L05-073
L05-074
8687 12"
O. Moriel
Vitrified Clay
L05-074
L05-025
9051 8"
yearly
0. Moriel
Vitrified Clay
106-001
106-002
9053 6"
0. Moriel
Vitrified Clay
106-002
106-004
9057 6"
multiple passes unable to completely remove grease unable to complete cctv inspection
0. Moriel
Vitrified Clay
106-004
106-013
9282 8"
call out on bad smell
0. Moriel
Vitrified Clay
E07-005
E07-007
9283 8"
J. Rodriguez
Vitrified Clay
E07-007
E07-008
APPENDIX C
City of Santa Ana Food Service Establishment (FSE) List
City of Santa Ana EEC
FOG Control Program Manual
Revised February 1, 2019
Street Address
Name
509 W 17TH ST
17TH & ROSS
2800 N MAIN PKWY STE 938
BASKIN ROBBINS
1802 N MAIN ST
BOWERS MUSEUM KIDSEUM
2800 N MAIN ST STE 908
CHARLEYS PHILLY STEAKS"
3647 W MCFADDEN AVE
CHEF'S PHO & RESTURANT
922 S LYON ST
CONFETTI PARTY RENTALS
8 MACARTHUR PL
COURTYARD MARRIOTTKITCHEN
14211 EUCLID ST STE E
DIEN ANH COFFEE SHOP
602 N FLOWER ST
DOWNTOWN STADIUM GRILL
2800 N MAIN ST STE FC17
FRESH HEALTHY CAFE WAREHOUSE - SF1C4
14291 EUCLID ST UNIT D101
HOA AN QUAN LLC
1215 N ROSS ST
ILLUMINATION FOUNDATION SANTA ANA CHILDRENS RESOURCE CENTER
691 MAIN ST 90
JAMBA JUICE #161^
2327 S BRISTOL AVE
LA MICHOACANA PREMIUM DE SANTA ANA^
14291 EUCLID ST STE D102
LIEN HUE FOOD TO GO #1
14291 EUCLID ST STE D116
MON AMI CAFE RESTAURANT
3960 S MAIN ST UNIT D
NATES KORNER BREAKFAST BURRITOS HOAGIES"
500 W SANTA ANA BLVD
NOVA ACADEMY EARLY COLLEGE HIGH SCHOOL"
2800 N MAIN ST STE 100
PARADIS ^
2428 N GRAND AVE STE L
SANTIAGO CREEK COMMUNITY SCHOOL
2800 N MAIN ST
SEES CANDY SHOP INC
14211 N EUCLID ST STE D
SMOKING RIBS, THE
1722 W 1ST ST
SUPER SALE
2800 N MAIN ST STE 308
SWEETNESS DELIGHT^
1441 W MACARTHUR BLVD STE C
TAPIOCA EXPRESS^
630 S EUCLID ST STE C
TAQUERIA LA MEXICANA^
117 W 4TH ST
THE PIZZA PRESS
601 W 17TH ST STE C
VEGGIE LEAVES INC - PLAN CHECK PENDING
2609 W 5TH ST
VISTA HERITAGE CHARTER MIDDLE SCHOOL
431 E FIRST ST STE 4F
WABA GRILL
CHUNK N CHIP" 4TH STREET MARKET
Cookies
2429 N TUSTIN AVE
ADALBERTOS
2210 E 1ST ST
ADVANCED REHAB CTR OF TUSTIN
1425 E EDINGER AVE
ALBERTO'S MEXICAN FOOD
625 S SANTA FE ST
ALLEN FOODS INC
2729 N BRISTOL ST STE B1
ALOHA HAWAIIAN BBQ
3814 S BRISTOL ST STE B
ALOHA HAWAIIAN BBQ
1008 S HATHAWAY ST STE N
ALVAROS TACOS LLC
801 N MAIN ST
AMBROSIA
1404 N GRAND AVE
AMERICAN LEGION POST #131
1804 N TUSTIN AVE STE C
AMI SUSHI
2221 W 2ND ST
ANAS
2317 W 1ST ST STE A
ANITA'S RESTAURANT
210 W 1ST ST STE 111
ANTOJITO'S CLEMENTE
1611 W SUNFLOWER AVE
ANTONELLO RISTORANTE
751 S HARBOR BLVD
ARSENIO'S MEXICAN FOOD
3601 W SUNFLOWER AVE
ART INSTITUTE OF CALIFORNIA
2350 PULLMAN ST
ARYZTA
715 N HARBOR BLVD STE 106
ASIA SANWICHES AND CAFETERIA
207 W 2ND ST
B P O ELKS #794^
3664 S BRISTOL ST
BAJA FISH TACOS
202A 204 W 4TH ST
BAR MODA RESTAURANT
1640 E FIRST ST STE A
BARI PASTA/PIZZA
324 W 4TH ST STE B
BARREL ROOM, THE
2500 N MAIN ST
BEAN SPROUTS
1501 MACARTHUR BLVD STE A
BELLA COCINA
3940 S BRISTOL ST STE 114
BELLA CUBA CUBAN CUISINE
630 N BROADWAY ST STE 318
BELLA'S KITCHEN TOO!
1828 N TUSTIN AVE
BENJIE'S RESTAURANT
2700 HOTEL TER
BEST WESTERN ORANGE COUNTY
901 S EUCLID ST
BETHEL BAPTIST CHURCH & SCHOOL
1320 W 1ST ST
BIG K'S BURGERS DRIVE IN
2800 N MAIN ST STE 2140
BILLY BEES RESTAURANT
404 N GRAND AVE STE A
BIRRERIA JALISCO
1628 S STANDARD AVE
BIRRIERIA NOCHISTLAN
1840 S STANDARD AVE STE 101
BK'S DONUTS
2800 N MAIN ST STE 196E
BLAZE PIZZA MAIN KITCHEN
802 E WASHINGTON
BLINKING OWL DISTILLERY LLC
1620 E 1ST ST STE A
BORREGO SAGRADO 2
2800 N MAIN ST STE 1038
BOUDIN SF
1724 W 17TH ST
BOY'S HAMBURGERS #6
3940 S BRISTOL ST STE 111
BRASA ROSTISSERIE
2 HUTTON CENTRE DR STE 204
Bright Night
122 E 17TH ST STE 101
BRITOS TAQUERIA & RESTAURANT
122 E 17TH ST STE 104
BRIZIO PIZZA
2262 E 17TH ST
BRUEGGERS BAGEL BAKERY/Z PIZZA
2841 W MACARTHUR BLVD STE 3E
BRUEGGER'S BAGELS
3811 S BRISTOL ST
BUFFALO WILD WINGS
120 S HARBOR BLVD STE H
BUN BO HUE
1766 E MCFADDEN AVE
BURGER KING
2850 S BRISTOL ST
BURGER KING #2253
701 N MAIN ST
BURGER KING #4309
601 E DYER RD
BURGER KING #4552
200 N HARBOR BLVD
BURGER KING #4991
2800 N MAIN ST STE FC6
BURGER LAB
200 N BROADWAY
C4 DELICATESSEN
3130 S HARBOR BLVD STE 120
CAFE 201
1 E MACARTHUR PL
CAFE 201
420 S HARBOR BLVD STE D
CAFE 365
324 W 4TH ST STE A
CAFE CALACAS
2800 N MAIN ST STE FC9 (916)
CALIFORNIA PLATE
2102 W CHESTNUT AVE
CALIFORNIA SAUSAGES
123 S HARBOR BLVD
CALIFORNIA TERIYAKI
1504 W EDINGER AVE
CALIFORNIA TERIYAKI GRILL
3800 S FAIRVIEW ST
CALVARY CHAPEL OF COSTA MESA
3835 W 1ST ST
Cancun Juice
2302 S BRISTOL ST STE D
CANCUN JUICE
1026 S MAIN ST
CAPRICHOS JUICE
1800 OLD TUSTIN AVE
CAREHOUSE HEALTHCARE CENTER
1809 E EDINGER AVE
CARL'S JR #123
1720 E DYER RD
CARL'S JR #132
3325 S HARBOR BLVD
CARL'S JR #245
1943 E 17TH ST
CARL'S JR #277
1830 N BRISTOL ST STE 18
CARL'S JR #628
2511 S BRISTOL ST
CARLS JR/GREEN BURRITO (#77)
402 W 17TH ST
CARNITAS SAHUAYO
2106 W 5TH ST
CARNITAS URUAPAN
2120 W EDINGER AVE
CARR INTERMEDIATE SCHOOL
230 W WARNER AVE STE 101
CASA DEL REY
2929 S HALLADAY ST
CATER TOTS, INC
3522 W 1ST ST
CAY DUA
2900 W EDINGER AVE
CENTENNIAL EDUCATION CENTER
2677 N MAIN ST STE 115
CENTER CAFE"
140 S GRAND AVE
CHARLIE'S BEST
5401 W 1ST ST
CHELO'S BAKERY
1301 E CHESTNUT STE A
CHICHARRONES J & J
3332 S BRISTOL ST
CHICKEN MAISON
3601 S BRISTOL ST
CHICK-FIL-A
2800 N MAIN ST STE 1140
CHICK-FIL-A
2343 W 1ST ST
CHICO LANDIA
3420 S BRISTOL ST
CHINA OLIVE
1714 E MCFADDEN AVE STE F&G
CHINA RUN
2050 N GRAND AVE STE 109
CHINATOWN EXPRESS # 26
2413 S FAIRVIEW ST STE S
CHINESE FOOD EXPRESS
629 S HARBOR BLVD
CHIPOLTLE
1945 E 17TH ST STE 109
CHIPOTLE
2773 N MAIN ST
CHIPOTLE
3705 S BRISTOL ST
CHIPOTLE MEXICAN GRILL
1212 S BRISTOL ST STE 1
CHRISTY'S DONUTS
2800 N MAIN ST STE 568
CINNABON #165
124 W MACARTHUR BLVD
CLEMENTE SEAFOOD RESTAURANT
3751 HARBOR BLVD STE F
CLEVER LEAF ^
2701 S BRISTOL ST
COASTAL COMMUNITIES HOSPITAL
130 N FAIRVIEW ST
COLIMA MEXICAN
2050 N GRAND AVE #110
CONDE CAKES & BAKERY
1111 S MAIN ST
CONTINENTAL BAKERY
1621 W SUNFLOWER AVE STE D50
CORNER BAKERY
2789 N MAIN ST
CORNER BAKERY CAFE
800 W 17TH ST
COSTA AZUL
2401 S FAIRVIEW ST
COSTA AZUL RESTAURANT
719 N MAIN ST
COUNTRY GARDEN CATERERS
1209 HEMLOCK WAY
COUNTRY VILLA PLAZA
3002 S HARBOR BLVD
COURTYARD BY MARRIOTT SANTA
1720 S GRAND AVE
COWGIRL'S CAFE
426 N HARBOR BLVD
COZY CORNER DRIVE IN
700 CIVIC CENTER DR
CRAIGS CAFETERIA -COURTHOUSE
410 W 4TH ST
CRAVE
312 W 4TH ST
CREM DE LA CREAM
2800 N MAIN ST STE 9100
CREPE MAKER
2701 HOTEL TERRACE DR
CW SUITES
511 N HARBOR BLVD STE A
D K'S DONUTS
1002 E 17TH ST STE F
D.F.'S BAKERY
1611 W SUNFLOWER AVE
DARYA RESTAURANT
2300 N TUSTIN AVE
DEL TACO #130
1740 E DYER RD
DEL TACO #169
3329 S HARBOR BLVD
DEL TACO #172
2900 S MAIN ST
DEL TACO #26
2841 W WARNER AVE
DEL TACO #72
2701 S GRAND AVE
DEL TACO #731
2320 E 4TH ST
DEL TACO #9
2530 S BRISTOL ST
DENNY'S
5126 WESTMINSTER AVE
DINH THIENG RESTAURANT
2217 W 1ST ST
DINOS BURGERS #2
2610 W EDINGER AVE STE A
DK'S DONUTS
901 W CIVIC CENTER DR STE 150
DO LUNCH DELI
2800 N MAIN ST STE 197
DOG HAUS
1015 S MAIN ST STE B
DOMINO'S PIZZA
934 S HARBOR BLVD
DOMINO'S PIZZA
2841 W MACARTHUR BLVD STE B
DOMOYA GRILL AND SUSHI
2710 W EDINGER AVE STE D
DON CHEPES MEXICAN FOOD
2413 S FAIRVIEW ST STE H
DON JACINTO POLLO GRILL
1601 S MAIN ST
DONUT STAR
902 W 1ST ST
DONUT STAR
404 N GRAND AVE STE E
DONUT STAR
2509 S HARBOR BLVD
DONUT STAR & STAR WOK EXPRESS
1430 E MCFADDEN AVE
DONUT STAR & STAR WOK EXPRESS
801 N FAIRVIEW ST
DONUT VILLA
3119 S MAIN ST
DONUTS DEPOT
201 E 4TH ST STE 139
DOS CHINOS @ 4TH STREET MARKET
7 HUTTON CENTER DR
DOUBLETREE CLUB HOTEL
201 E MACARTHUR BLVD
DOUBLETREE HOTEL/ORANGE COUNTY
600 W ALTON AVE
DOUGLAS MACARTHUR SCHOOL
701 S HARBOR BLVD STE B
DRAGON BOWL
2307 S BRISTOL ST STE A
DUCKS DONUTS
2900 W WARNER AVE
DUKE'S CHARBROILER
313 N BUSH ST
EAT CHOW RESTAURANT
733 S MAIN ST
EL AMANECER CAFE
1307 S MAIN ST
EL BORREGO SAGRADO
1604 W FIRST ST
EL CABRITO
819 S MAIN ST
EL CANGREJO NICE
803 S MAIN ST
EL CARBONERO RESTAURANTE
2026 W 5TH ST
EL CARNAVAL
1459 S MAIN ST
EL CHARRITO MEAT MARKET
2217 N FAIRVIEW ST
EL CHILANGO # 1
1904 S MAIN ST
EL CHILE PICANTE
2202 W EDINGER AVE
EL COMEDOR
1442 S BRISTOL ST
EL GALLO GIRO
1502 W 5TH ST
EL INDIO
3317 W 1ST ST
EL MESTIZO RESTAURANT
838 E 1ST ST
EL METATE FOODS RESTAURANT
1338 W 1ST ST
EL METATE PANADERIA
1220 N BRISTOL ST STE D
EL MICHOACANO RESTAURANT
809 N FAIRVIEW ST
EL MOCTEZUMA RESTAURANT
3622 W 5TH ST
EL NUEVO ENSENADA SEAFOOD RESTAURANT
601 N HARBOR BLVD
EL NUEVO MONTEREY
716 E 1ST ST
EL NUEVO PERICO
1840 S STANDARD AVE STE 109
EL PANADERO BAKERY
2223 W 5TH ST STE F G H
EL PICANTE
901 W 17TH ST
EL PICO DE GALLO
1241 W MEMORY LN
EL PIRATA SEAFOOD AND GRILL^
1909 N MAIN ST
EL POLLO LOCO
2501 S BRISTOL ST
EL POLLO LOCO #5327
1702 E 17TH ST
EL POLLO LOCO #5550
1720 E EDINGER AVE
EL POLLO LOCO #5982
1327 E 1ST ST
EL POLLO NORTENO
1525 W 1ST ST STE A
EL POLLO NORTENO
413 W 17TH ST STE 107
EL PORTIJO GRILL
1717 S MAIN ST
EL SAHUAYO MEXICAN FOOD
1214 E POMONA ST
EL SALMERON'S EL TAPATIO
3700 W MCFADDEN AVE
EL SUPER
2445 S BRISTOL ST
EL SUPER
3700 W WARNER AVE STE B
EL TAPATIO GRILL
1338 W 1ST ST
EL TORO TORTILLERIA
2509 W MCFADDEN AVE STE A
ELIANA'S BAKERY
1325 E DYER RD
EMBASSY SUITES HOTEL
903 S BRISTOL ST STE D
ESMERALDA BAKERY
3950 S BRISTOL ST
EURO CAFFE
2800 N MAIN ST STE FC12 (932)
EXPRESS JAPAN
419 N FAIRVIEW ST
FAIRVIEW CHAR -BROILER
2610 W EDINGER AVE STE D
FANTASTIX
2205 E 17TH ST
FARMER BOY
1640 E 1ST ST STE G
FASAI THAI CUISINE
3502 W 1ST ST
FAVORI RESTAURANT
224 E 3RD ST
FESTIVAL RESTAURANT
1 FIRST AMERICAN WAY
FIRST AMERICAN FINANCIAL CORP
122 E 17TH ST STE 103
FLAME BROILER
3322 S BRISTOL ST
FLAME BROILER
1538 E WARNER AVE STE A
FLAME BROILER
2031 E 1ST ST STE B
FLAME BROILER, THE
1212 S BRISTOL ST STE 18 19
FLOR DE MEXICALI
3412 W WESTMINSTER AVE STE W-16
FONDA LOS HERMANOS MATA SWAP MALL
1212 S BRISTOL ST STE 13
FONDA MANZO MEXICAN FOOD
2140 S BRISTOL ST
FOOD 4 LESS #340
1749 CARNEGIE AVE
FOOD 4 THOUGHT
600 E WASHINGTON AVE
FRENCH PARK CARE CENTER
2502 WESTMINSTER AVE STE F
FRIEND'S DONUTS
2096 S GRAND AVE
GAIL'S GRAND AVE. LUNCH CO.
2321 E 4TH ST STE A
GD BRO BURGER
2800 N MAIN ST STE 1040
GENKI SUSHI
3732 S BRISTOL ST
GEORGE'S THAI BISTRO
1526 S FLOWER ST
GIOVANNI'S PIZZA
3002 W CENTENNIAL RD
GODINEZ HIGH SCHOOL
1590 E ST GERTRUDE PL
GOLD COAST BAKING COMPANY
2800 N MAIN ST STE 284
GOLDEN CORRAL RESATURANT
423 E 1ST ST STE 3B
GOLDEN GATE CHINESE FAST FOOD
2217 S GRAND AVE
GOURMET CATERERS
1704 S GRAND AVE
GRAND SUB
2222 S GRAND AVE
GREAT WALL CHINESE FOOD
2035 N MAIN ST
GREEN PARROTVILLA
6 HUTTON CENTER DR STE 150
GRIFFIN GRILL
125 N BROADWAY STE D
GYPSY DEN, THE
2771 N MAIN ST STE C
HABIT BURGER
4504 W 1ST ST
HAI KY MI GIA
2158 S BRISTOL ST
HAPPY BUFFET
2927 S GREENVILLE ST
HEART OF JESUS RETREAT CETNER
409 N BROADWAY ST
HECTORS ON BROADWAY
1111 W CIVIC CENTER DR
HEROES ELEMENTARY SCHOOL
2525 W WESTMINSTER AVE STE H
HIEN VUONG RESTAURANT
1008 E 17TH ST
HOMETOWN BUFFET #806
2015 W 1ST ST STE C
HONG KONG EXPRESS RESTAURANT INC
HON'S WOK
5423 W 1ST ST
HUONG QUAN
2717 W MCFADDEN AVE
HUSKY BOY
3001 S BRISTOL ST
I HEART PANCAKES
3361 S BRISTOL ST
IN N OUT BURGER #133
3930 S BRISTOL ST STE 107-108
INKA MAMAS
1740 E EDINGER AVE
INTERNATIONAL HOUSE OF PANCAKES
400 N BROADWAY
IRENIA
2704 W EDINGER AVE
1&J BAKERY COOKIES BOUQUET
720 E DYER RD
JACK IN THE BOX
1502 S MAIN ST
JACK IN THE BOX #157-1
820 N HARBOR BLVD
JACK IN THE BOX #3158
601 N MAIN ST
JACK IN THE BOX #3180
1300 W EDINGER AVE
JACK IN THE BOX #3198
2502 S HARBOR BLVD
JACK IN THE BOX #3241
3710 S BRISTOL ST
JACK IN THE BOX #3527
1730 E EDINGER AVE
JACK IN THE BOX #3545
719 N BRISTOL ST
JACK IN THE BOX #397
1021 S FAIRVIEW ST
1AX DONUTS
1303 N MAIN ST
JIMENEZ MARKET
611 W CIVIC CENTER DR
1OES PLACE
2029 E 1ST ST
1OHHNY'S BURGERS
1700 E SAINT ANDREW PL
JOHNSON & JOHNSON VISION
1231 W MEMORY LN STE 11
JUAN POLLO #24
2003 W 1ST ST STE A
JUGO'S ACAPULCO
307 E 1ST ST STE B
JUGO'S ACAPULCO
1312 W 1ST ST STE B
JUGO'S VALLARTA
120 S HARBOR BLVD STE D
JUGOS VALLARTA RESTAURANT
3855 S BRISTOL ST
KAITENA
2102 S MAIN ST
KD'S DONUTS
1345 S MAIN ST
KENTUCKY FRIED CHICKEN
2600 S BRISTOL ST
KFC
1325 E 17TH ST
KFC LONG JOHN SILVERS
762 S HARBOR BLVD
KFC/A & W
1901 N COLLEGE AVE
KINDRED HOSPITAL
1801 E CHESTNUT AVE
KNOWLWOOD CAFE
633 S MAIN ST
KONAN HAWAIIAN BBQ
1606 S STANDARD AVE STE 101
LA BAHIA ACAPULCO MARKET # 2
2429 W MCFADDEN AVE STE 109
LA BAHIA DE ACAPULCO MARKET
519 S MAIN ST
LA CEMITA POBLAMA
906 E WASHINGTON AVE
LA CHIQUITA RESTAURANT
3321 W 1ST ST
LA COPA DE ORO (TORTILLERIA)
2513 W EDINGER AVE
LA PACHANGA CANTINA & GRILL
2429 W MCFADDEN AVE STE 116
LA PIZZA LOCA
300 E 4TH ST STE 103
LA PIZZA LOCA
1228 E EDINGER AVE
LA POBLANA
3047 S BRISTOL ST
LA PRADERA CARNICERIA
4406 W 5TH ST
LA RANCHERITA
2709 WESTMINSTER AVE STE B
LA RANCHERITA BAKERY
1959 S MAIN ST
LA REYNA
2029 W 1ST ST STE 107
LA REYNA SNACK BAR
2031 E 1ST ST STE A4
LA TORTA LOCA
1633 S STANDARD AVE
LA VAQUITA
1722 W 1ST ST STE G
LANTERN GRILL
2736 N BRISTOL ST
LAS 3 PRINCESAS BAKERY
1524 S FLOWER ST
LAS BRISAS DE APATZINGAN
719 E 1ST ST STE A
LAS BRISAS OSTIONERIA
312 N BUSH ST
LAS CASUELAS RESTAURANT
230 W WARNER AVE STE 107
LAS GUERITAS
3350 S BRISTOL ST STE A
LEE'S SANDWICHES
710 E DYER RD
LFP
1730 E 17TH ST STE Al
LITTLE CAESARS #5739
1442 S BRISTOL ST STE 2C
LITTLE CAESAR'S #5747
804 S HARBOR BLVD
LITTLE CAESAR'S #5761
431 E 1ST ST STE 3A
LITTLE CAESARS PIZZA
423 E 1ST ST STE 3A
LITTLE CAESAR'S PIZZA #5796
110 W MACARTHUR BLVD
LITTLE ONION ENTERPRISES
3760 W MCFADDEN AVE STE A
LOADED CAFE
451 E 1ST ST STE B
LOADED CAFE
1414 W EDINGER AVE
LOS ARCOS RESTAURANT
2629 W WESTMINSTER AVE STE B
LOS CORALES
1638 S STANDARD AVE
LOS CRISTALES COCKTAIL LOUNGE
1400 W MCFADDEN AVE STE 5
LOS PORTALES
2800 N MAIN ST STE 2160
LUCILLES SMOKEHOUSE BAR B QUE
2509 W MCFADDEN AVE STE F
LUCKY CHINESE FOOD
401 S MAIN ST
LUCKY GUYS BURGERS
2729 N BRISTOL ST STE B4
LUV'N DONUTS
1421 W MACARTHUR BLVD STE D
LUV'N DONUTS
410 N BRISTOL ST STE E
LUV'N DONUTS
806 S MAIN ST
MAIN CHARBROILED BURGER
5015 W EDINGER AVE STE V
MAJESTY RESTAURANT
1821 N GRAND AVE
MARIE CALLENDER #40
1180 S BRISTOL ST STE 108
MARISCOS "EL CAMERON LOCO"
1714 E MCFADDEN AVE
MARISCOS CENTENARIO
315 W 17TH ST
MARISCOS EL CALAMAR
1801 S MAIN ST
MARISCOS HECTOR
1701 E MCFADDEN AVE STE K
MARISCOS HECTOR GRILL & NIGHTCLUB^
1208 E MCFADDEN AVE
MARISCOS HECTOR SPORTS GRILL
515 S MAIN ST
MARISCOS LA SIRENA
1515 E 1ST ST
MARISCOS PUERTO NUEVO
1128 S STANDARD AVE STE A
MARISCOS VALENCIA
3701 W MCFADDEN AVE STE H
MARISCOS ZAMORA
2 HUTTON CENTER DR STE 103
MASALA CRAFT
1202 W EDINGER AVE
MATER DEI HIGH SCHOOL (STUDENT CAFETERIA)
2701 S RAITT ST
MC FADDEN JUNIOR HIGH SCHOOL
1100 S GRAND AVE
MCDONALDS
301 E 1ST ST
MCDONALD'S
2300 S MAIN ST
MCDONALD'S
3810 S BRISTOL ST
MCDONALD'S
1526 W EDINGER AVE
MCDONALD'S
2701 W MACARTHUR BLVD
MCDONALD'S
666 S HARBOR BLVD
MCDONALDS #5806
3600 W MCFADDEN AVE
MCDONALD'S (INSIDE WALMART)
2216 S GRAND AVE
MEGA SUBS
2000 N BRISTOL ST
MENDEZ INTERMEDIATE SCHOOL
1851 E 1ST ST STE A
METRO BEAN CAFE
2323 W 1ST ST
MEXICANISIMO
4412 W 5TH ST
MICHOACAN RESTAURANT
3220 HALLADAY ST STE B
MIDNIGHT MUNCHIES
320 W 5TH ST
MILJUGOS
312 S MAIN ST
MILL BAKERY
116 W MACARTHUR BLVD
MILL BAKERY
2370 N TUSTIN AVE STE C
MINI CAFE
2800 N MAIN ST STE 924
MIXABOWL"
5111 W EDINGER AVE
MOM SUPERMARKET
2218 S GRAND AVE
MOMS DONUTS
1641 W SUNFLOWER AVE
MORTONS THE STEAKHOUSE
1933 W 17TH ST
MOS 2
221 S GRAND AVE
MOS 2
151 E MEMORY LN
MOTHER'S MARKET
2800 N MAIN ST STE 672
MRS FIELD'S COOKIES
2901 W MACARTHUR BLVD
MURASAKI SUSHI
2775 N MAIN ST
MUSCLE MAKER GRILL
3960 S MAIN ST STE C
NATES KORNER
4419 W REGENT DR
NEWHOPE ELEMENTARY
4411 W 1ST ST
NEWPORT SEAFOOD CHINESE
2031 E 1ST ST STE A2
NIKI'S INDIAN FOOD
318 W 5TH ST
NINJAS WITH APPETITE^
3500 W MOORE AVE STE A
NO LONGER A FSE
2801 S BRISTOL ST
NO LONGER FSE
1382 E EDINGER AVE STE C
NORDIC PRINCESS CHEESECAKE
102 E 17TH ST
NORMS RESTAURANT
1010 S MAIN ST
NORTH GATE MARKET
770 S HARBOR BLVD
NORTHGATE #18
230 N HARBOR BLVD
NORTHGATE GONZALEZ #9
1120 S BRISTOL ST
NORTHGATE MARKET
1623 W 17TH ST
NORTHGATE MARKET #7
1010 W 17TH ST
NOVA ACADEMY
1206 S STANDARD AVE
NUNO BROS. MARKET
1214 S STANDARD AVE
NUNO BROS. TORTILLERIA &
320 S MAIN ST
OHH WAA LA TACOS
136 W MACARTHUR BLVD
OLE! SPAIN DELISHOP
204 E WARNER AVE STE 101
OLI'S BAKERY
2710 W EDINGER AVE STE G
ONO SEAFOOD MARKET
825 N BROADWAY ST
ORANGE COUNTY EDUCATION ARTS ACADEMY
1001 N TUSTIN AVE
ORANGE COUNTY GLOBAL MEDICAL CENTER
1010 N MAIN ST
ORANGE COUNTY HIGH SCHOOL OF THE ARTS
3301 S HARBOR BLVD STE 111
ORANGE GRILL 2
100 S MAIN ST
ORIGINAL MIKE'S
1180 S BRISTOL ST STE 107
PACIFIC BAKERY
2521 W MCFADDEN AVE STE E2
PALETERIA Y NIEVERIA RESTAURANT
1701 E MCFADDEN AVE STE J
PALOZA BAKERY
227 E 17TH ST
PAN DULCE BAKERY
2230 W EDINGER AVE
PANADERIA LA CHAPINA
2130 S BRISTOL ST STE B
PANDA EXPRESS #696
2270 E 17TH ST
PANDA EXPRESS #860 (2270-2272)
1601 W 17TH ST # I
PANDA EXPRESS "
802 S HARBOR BLVD
PANDA STIX
3941 S BRISTOL ST STE H I
PANERA BAKERY
2726 S GRAND AVE
PANINI (INSIDE HOLIDAY INN)
2810 N MAIN ST STE 1180
PANINI CAFE
3316 S BRISTOL ST
PAPA JOHN'S PIZZA
3770 W MCFADDEN AVE STE A
PAPA JOHN'S PIZZA
111 E OXFORD ST
PASTELERIA RANCHO LA ILUSION
1331 E 1ST ST STE A
PASTELES PANDERIA
413 W 17TH ST STE 101
PEKING KITCHEN CHINESE RESTAURANT
2435 N GRAND AVE
PERYAM AND KROLL MARKETING
1804 N TUSTIN ST STE B
PHILLYS BEST
2801 W MACARTHUR BLVD STE A-2
PHILLY'S BEST
120 S HARBOR BLVD STE M
PHO & CHE CALI RESTAURANT BAKERY
2709 WESTMINSTER AVE STE I
PHO CO HA NOI
3037 S BRISTOL ST
PHO CRYSTAL NOODLE HOUSE
3708 WESTMINSTER AVE
Pho Moc
3610 W 1ST ST STE C
PHO TAU BAY L T T
1610 S STANDARD AVE
PICANTE'S
2801 W MACARTHUR BLVD STE D
PICK UP STIX #7107
3017 S HARBOR BLVD
PINEHILL SANDWICHES
2003 W 1ST ST STE B
PIZZA HUT
1036 S MAIN ST STE 104
PIZZA HUT
3317 S BRISTOL ST
PIZZA HUT #116037
2390 N TUSTIN AVE
PIZZA HUT #705421
715 N HARBOR BLVD STE 104
PIZZA HUT #705426
806 W 17TH ST
PIZZA HUT #705428
2541 S FAIRVIEW ST
PIZZA HUT #705434
1714 E MCFADDEN AVE STE 0
PIZZA HUT INC
3605 S BRISTOL ST STE D
PIZZA REV
220 E 4TH ST STE 102
PLAY GROUND
600 W SANTA ANA BLVD STE 103
PLAZA CAFE & DELI
3941 S BRISTOL ST STE F1
POKE BOMB
2800 N MAIN ST SPC 1048
POKE-RIA
2 HUTTON CENTRE DR STE 203
Poketeria
1180 S BRISTOL ST STE 105
POLLO AMIGO
1227 W 1ST ST STE A
POLLO RANCHERO RESTAURANT
3825 W 1ST ST
POPEYES
112 E 9TH ST
POP'S CAFE
1003 S BRISTOL ST
POTZOLCANO
1734 W 1ST ST STE D
PRONTO PIZZA
1236 W CIVIC CENTER DR STE F
PT MARIPOSAS^
1225 W 17TH ST
PUERTO MADERO MARKET
128 W MACARTHUR BLVD
RAFAELS PIZZA
2008 S YALE ST
RASPADOS ESTILO GUERRO
420 E DYER RD
RED HILL CAFE
1307 W SUNFLOWER AVE
RED ROBIN BURGER & SPIRITS
1819 S MAIN ST
RESTAURANT MARY
902 W MCFADDEN AVE
REYNA'S MARKET
3500 W MOORE AVE STE K
RICHARD JONES BBQ CTRNG
3500 W MOORE AVE STE L
RICHARD JONES PIT BBQ CATERING
3401 W SEGERSTROM AVE
RICHS
1421 W MACARTHUR BLVD STE G
RITTERS STEAM KETTLE COOKING
413 N BROADWAY ST STE A
RIVAS FOOD
1800 W 22ND ST
RIVER VIEW GOLF SNACK SHOP
207 W 2ND ST UNIT B
ROBBINS NEST WINE BAR & BISTRO
1945 E 17TH ST STE 104
ROCKFIRE GRILL
2231 W 5TH ST STE A B
ROSARIOS BAKERY
1011 S FAIRVIEW ST
ROSA'S BAKERY
2810 N MAIN ST STE 1100
ROUND 1
2860 S BRISTOL ST STE C
ROUNDTABLE PIZZA
1621 W SUNFLOWER AVE STE D53
ROYAL KHYBER
2521 W MCFADDEN AVE
R-RANCH MARKET
2 HUTTON CENTER DR STE 200
RUBIO'S BAJA GRILL
2841 W MACARTHUR BLVD STE A
RUBIO'S COASTAL GRILL
2220 E 17TH ST
RUBIOS RESTAURANT
2802 S FLOWER ST
SADDLEBACK HIGH SCHOOL
165 W POMONA ST
SAHUAYO TAQUERIA
2800 N MAIN ST STE 1030
SAIGON DE PHO RESTAURANT
1706 W 5TH ST
SAN ANTONIO BAKERY
3940 S BRISTOL ST STE 112
SANKAI JAPANESE RESTAURANT
2421 S BROADWAY ST
SANTA ANA CATERING (32 TRUCKS)
1216 W 1ST ST
SANTA ANA FOOD MARKET
520 W WALNUT ST
SANTA ANA HIGH SCHOOL
2321 S BRISTOL ST
SANTA BUFFET
1021 N NEWHOPE ST
SANTA CLARA DAY NURSERY CENTER
2218 W 5TH ST
SARINANA'S TAMALE FACTORY
1200 S STANDARD AVE
SAVY DONUTS
940 S HARBOR BLVD
SAVY DONUTS
2800 N MAIN ST STE FC15 (940)
SBARRO
1945 E 17TH ST STE 108
SHABU SHABU BAR
1406 S FAIRVIEW ST
SHAKEY'S PIZZA PARLOR
1701 E MCFADDEN AVE STE B
SINALOA LIQUOR MARKET
1308 W EDINGER AVE
SMART & FINAL EXTRA
1530 W 17TH ST
SODEXHO SERVICES (SANTA ANA COLLEGE)
132 E DYER RD
SOHO TACO
610 E 1ST ST
SOLTANI RESTAURANT
1180 S BRISTOL ST STE 103
SOMBOON THAI FOOD
3531 S FAIRVIEW ST
SONIC DRIVE-IN
1030 W WARNER AVE
SOUTH COAST ACUTE CARE
1180 S BRISTOL ST STE 101
SOUTH COAST PIZZA
2800 N MAIN ST STE 900
SPICE TRADERS INDIAN KITCHEN
3314 S BRISTOL ST
SPICY NOODLE HOUSE
2601 HOTEL TER
SPOONS RESTAURANT
2701 W 5TH ST
SPURGEON INTERMEDIATE SCHOOL
730 S EUCLID ST
ST BARBARA SCHOOL CAFETERIA
1929 N FAIRVIEW ST
ST EDNA SUBACUTE REHABILITATE
2630 W EDINGER AVE
STATER BROS MARKET #29
1230 E MCFADDEN AVE
STATER BROS. MARKET #38
4600 W MCFADDEN AVE
STEPHEN R FITZ SCHOOL
4600 MCFADDEN AVE
STEPHEN R FITZ SCHOOL
201 E 4TH ST STE 138
STOCKYARD SANDWICH COMPANY
4041 GARRY AVE
STOUFFER'S BAKERY
3305 S BRISTOL ST
SUPER ANTOJITOS
1002 E 17TH ST UNIT A
SUPER ANTONIO'S MEXICAN GRILL
1720 E 17TH ST
SUPERIOR SUPER WAREHOUSE
1720 S MAIN ST
SUPERIOR SUPER WAREHOUSE
2610 S HARBOR BLVD
SUZY'S CAFE
2720 W EDINGER AVE
TACO BELL
2910 S BRISTOL ST
TACO BELL #19344
411 E 1ST ST
TACO BELL #3434
2246 S GRAND AVE
TACO BELL PIZZA HUT EXPRESS
1714 E MCFADDEN AVE STE J
TACO PRONTO
2330 W EDINGER AVE STE A
TACOS Y BIRRIA EL GUERO
5015 W EDINGER AVE STE G
TAN HOANG HUONG FOOD TO GO
3940 S BRISTOL ST STE 111A
TANDORI INDIAN CUISINE
2002 N MAIN ST
TANGATA
1441 W MACARTHUR BLVD
TAPIOCA EXPRESS RESTAURANT
2709 WESTMINSTER AVE STE E
TAQUERIA ACAPULCO
2429 W MCFADDEN AVE STE 108
TAQUERIA ACAPULCO
1118 W 1ST ST
TAQUERIA CARNICERIA TAPATIA
2610 W EDINGER AVE STE B
TAQUERIA DE ANDA
902 N HARBOR BLVD
TAQUERIA DE ANDA
1029 E 4TH ST
TAQUERIA DE ANDA
415 N GRAND AVE
TAQUERIA EL GORDITO
1013 S FAIRVIEW ST
TAQUERIA EL JACALITO
2502 WESTMINSTER AVE STE B
TAQUERIA EL TRIUNFO
903 S BRISTOL ST STE H
TAQUERIA EL TRIUNFO
1840 S STANDARD AVE STE 107
TAQUERIA EL TRIUNFO
925 W WARNER AVE
TAQUERIA EL ZAMORANO
305 E 4TH ST STE 101
TAQUERIA GUADALAJARA #4
938 S HARBOR BLVD
TAQUERIA GUERRERO
1200 W WARNER AVE STE A
TAQUERIA JALAPENO
1180 S BRISTOL ST STE 106
TAQUERIA LA FIESTA
630 S EUCLID ST
TAQUERIA LA MEXICANA
1736 W 5TH ST
TAQUERIA LOS GRANDES
202 S BRISTOL ST
TAQUERIA TAPATIA
3121 S MAIN ST STE A
TAQUERIA ZAMORA #3
2056 S MAIN ST
TAQUITOS SAHUAYO
1441 W 17TH ST
TARGET #1936
3300 S BRISTOL ST
TARGET STORES #250
1330 E 17TH ST
TARGET STORES #286
3930 S BRISTOL ST STE 109
TASTY ZONE
1224 E WARNER AVE
TEXTRON CAFETERIA
413 N EUCLID ST
THANH NOI RESTAURANT
1500 W MACARTHUR BLVD
THE BOILING CRAB
2302 S BROADWAY ST
THE BURGER STOP
114 E 5TH ST
THE FIRST AMERICAN CORPORATION
930 S MAIN ST
THE HOUSE BURGER
3611 S BRISTOL ST STE C
THE KICKIN CRAB
3503 S HARBOR BLVD
THE OBSERVATORY
231 E DYER RD STE A
THE PUMPER PICKLE
2031 E 1ST ST STE A3
THE SANDWICH SOCIETY
1325 E DYER RD
THE SWEET SPOT
207 W 2ND ST STE A
THE VOLSTEAD
3650 S BRISTOL ST
THE VONS COMPANIES INC #1626
1804 N TUSTIN AVE STE A
THE WOK EXPERIENCE
1502 E 1ST ST
TIERRA BLANCA SPORT BAR FAMILY RSTAURANT
701 N HARBOR BLVD
TITO'S LA ESPECIAL
503 W 17TH ST
TITO'S LA ESPECIAL
1725 COLLEGE AVE
TIVOLI TERRACE HACIENDA
3751 S HARBOR BLVD STE B
TOMMY PASTRAMI NY DELI (TOMMY PASTRAMI)
1431 W WARNER AVE
TORI NICK RESTAURANT
222 E WARNER AVE
TORTAS & BIONICOS NICE
701 S HARBOR BLVD STE A2
TORTAS SINALOA
555 E MEMORY LN
TOWN AND COUNTRY MANOR
4401 W 1ST ST
TRIEU CHAU RESTAURANT
1473 S MAIN ST
TRIO PIZZA
1808 N TUSTIN AVE
TUTTO FRESCO
2525 W WESTMINSTER AVE STE I
UNO FREE PIZZA
201 N SULLIVAN ST
USA CANNING FOOD
1801 S GREENVILLE ST
VALLEY HIGH SCHOOL
416 W 4TH ST
VELVET LOUNGE"
709 N BRISTOL ST STE J
VICTORIA BAKERY
2345 W 1ST ST
VIEN DONG SEAFOOD MARKET
2720 S HARBOR BLVD STE B
WABA GRILL
1215 E WARNER AVE
WABA GRILL
1703 E MCFADDEN AVE
Waba Grill
3750 W MCFADDEN AVE STE B
WABA GRILL
431 E 1ST ST STE 4F
WABA GRILL
1268 E 17TH ST STE A
WABA GRILL TERIYAKI HOUSE
1130 W WARNER AVE
WABA GRILL"
3600 W MCFADDEN AVE
WAL-MART
2430 CAPE COD WAY
WEST LAKE FOOD CORP
2723 N BRISTOL ST STE D3
WHAT A LOT A PIZZA
752 E DYER RD
WIENERSCHNITZEL
1401 W MACARTHUR BLVD
WIENERSCHNITZEL#348
1700 E MCFADDEN AVE
WIENERSCHNITZEL #710
1342 N ROSS ST
WILLARD INTERMEDIATEKITCHEN
3017 W 5TH ST
WILLOWICK COFFEE SHOP
2801 W MACARTHUR BLVD STE C
WING STOP
1411 N BROADWAY ST
WISE PLACE
305 E 4TH ST STE 106
WURSTHAUS
1430 E EDINGER AVE
YELLOW BASKET
2860 S MAIN ST
YELLOW BASKET OF SANTA ANA
1701 N BROADWAY ST STE C
YES DONUTS & YOGURT
2639 W EDINGER AVE
YO! SUSHI
2413 S FAIRVIEW ST STE R
YOGI'S TERIYAKI
1701 N BROADWAY ST STE A
YOSHINOYA BEEF BOWL #153
2441 N TUSTIN AVE STE A
YUM YUM DONUTS
2735 W EDINGER AVE
YUN KATZ TORTILLERIA
3941 S BRISTOL ST STE F2
ZPIZZA
APPENDIX D
City of Santa Ana FOG Control Rules and Regulations
City of Santa Ana EEC
FOG Control Program Manual
Revised February 1, 2019
FATS, OILS AND GREASE ("FOG') CONTROL PROGRAM
RULES AND REGULATIONS APPLICABLE TO FOOD SERVICE ESTABLISHMENTS
OF THE
CITY OF SANTA ANA
Public Works Agency
220 S. Daisy Avenue
Santa Ana, CA 92703
Effective December 15, 2004, the City of Santa Ana adopted Ordinance Number NS 26-70
amending Chapter 39 of the Santa Ana Municipal Code adding fats, oils and grease (FOG) control
regulations applicable to Food Service Establishments (FSEs). The ordinance requires all new
and remodeled FSEs to install and maintain grease interceptors. Existing FSEs without grease
interceptors will be issued a conditional waiver and routinely inspected to evaluate the
effectiveness of their grease control measures. Existing FSEs that discharge FOG and are out of
compliance with the Ordinance provisions will be required to install grease interceptors. All FSEs
must implement Kitchen Best Management Practices (BMPs) to remove FOG from the waste
stream entering the sewer system.
Violations of the FOG Control Program Regulations may result in the issuance of warnings,
correction notices, and/or Administrative Citations. Administrative Citations carry a penalty of up to
$500 per occurrence.
Any person acting in violation of this code section also may be acting in violation of the Federal
Clean Water Act or the State Porter -Cologne Act and other laws and also may be subject to
enforcement procedures pursuant to said statutes.
Pursuant to Ordinance Number NS 26-70 the Executive Director of the Public Works Agency
hereby establishes the following Rules and Regulations related to the FOG Control Program. Said
Rules and Regulations shall take effect immediately.
The Executive Director of the City of Santa Ana may add, modify or delete these Rules and
Regulations.
Food Service Establishments (FSEs) must conform to these Rules and Regulations.
TABLE OF CONTENTS
RULE NO. TITLE PAGE NO.
1 FOG Program Notice and Conditional Waiver ............................................... 3
2 General Waste Discharge Prohibitions........................................................ 4
3 Kitchen Best Management Practices (BMP) Requirements .................................. 5
4 Grease Interceptor Operation and Maintenance Requirements ........................... 7
5 Grease Trap Operation and Maintenance Requirements ..................................... 8
6 Notification Requirements..................................................................................... 9
7 Record -Keeping Requirements............................................................................ 11
8 Drawing Submittal Requirements.......................................................................... 12
9 Monitoring Facilities Requirements....................................................................... 13
10 Monitoring and Reporting of Conditions Requirements ........................................ 14
2
RULE NO. 1
FOG Program Notice and Conditional Waiver
FOG Program Notice:
All FSEs will be issued a FOG Program Notice. The notice will contain the current FOG Control
Program Rules and Regulations as well as site specific requirements for each FSE. The FSE is
required to comply with all of the applicable Rules and Regulations as well as site specific
requirements.
Conditional Waiver of Interceptor Requirement:
Existing FSEs that do not have a grease interceptor installed will be issued a Conditional Waiver.
The Conditional Waiver will specify requirements that the FSE must comply with to operate without
an interceptor. The City's FOG Control Program Manager will continually review FSE compliance
with the Conditional Waiver requirements. A Conditional Waiver may be revoked at any time for
any of the following reasons:
o Quantity of FOG discharge as measured or as indicated by the size of FSEs based on
seating capacity, number of meals served, menu, water usage, amount of on -site
consumption of prepared food and other conditions have changed since the granting of said
waiver such that the FSE is contributing to FOG discharges.
o Identification of the FSE as a significant contributor of FOG into the Sewer System, which
is based on inspection or sampling of the FOG discharged from the FSE's sewer lateral to
the Sewer System.
o Adequacy of implementation and compliance with Kitchen Best Managements Practices
(BMPs).
o Change in sewer size, grade, and condition based on visual information.
o Changes in operations that significantly affect FOG discharge.
o Failure to comply with any of the conditions set forth in the waiver.
o Any other condition deemed reasonably related to the generation of FOG discharges by the
FOG Control Program Manager.
RULE NO. 2
General Waste Discharge Prohibitions
All FSE's are prohibited from the following:
1. The discharge into the sewer system of FOG that may accumulate and/or cause or
contribute to blockages in the sewer system or at the sewer system lateral except as
provided herein.
2. The ilnstallation of food grinders in the plumbing system of new constructions of
FSEs. All existing food grinders shall be removed from FSEs by June 15, 2005.
3. The introduction of any additives into a FSEs wastewater system for the purpose of
emulsifying FOG, unless a specific written authorization from the FOG Control
Program Manager is obtained.
4. The disposal of cooking oil into drainage pipes. All waste cooking oils shall be
collected, stored and labeled properly in receptacles such as barrels or drums for
recycling or other acceptable methods of disposal.
5. The discharge of wastewater from dishwashers to any grease trap or grease
interceptor.
6. The discharge of wastewater with temperatures in excess of 140°F to any grease
control device, including grease traps and grease interceptors.
7. The use of biological additives for grease remediation or as a supplement to
interceptor maintenance, without prior authorization from the FOG Control Program
Manager.
8. The discharge of waste from toilets, urinals, washbasins, and other fixtures
containing fecal materials to sewer lines intended for grease interceptor service.
9. The discharge of any Waste including FOG and solid materials removed from the
grease control device to the sewer system. Grease removed from grease
interceptors shall be waste hauled periodically as part of the operation and
maintenance requirements for grease interceptors.
10. Dishwashers and food waste disposal units shall not be connected to or discharged
into any grease trap.
11. Operation of grease interceptors with FOG and solids accumulation exceeding 25%
of the design hydraulic depth of the grease interceptor (25% rule).
RULE NO. 3
Kitchen Best Management Practices (BMP) Requirements
Kitchen Best Management Practices (BMPs) Requirements
All FSEs shall be required, at a minimum to implement and comply with the following
Kitchen BMPs, whenever applicable:
Drain screens shall be installed on all drainage pipes in food preparation areas.
2. All waste cooking oil shall be collected and stored properly in recycling
receptacles such as barrels or drums. Such recycling receptacles shall be
maintained properly to ensure that they do not leak. Licensed waste haulers
or an approved recycling facility must be used to dispose of waste cooking
oil.
3. All garbage and food waste shall be disposed of directly into trash bins or
containers, and not in sinks. Double -bagging food wastes that have the potential to
leak in trash bins is highly recommended.
4. Employee Training:
Employees of the FSEs shall be trained by June 15, 2005 and twice each calendar
year thereafter in the following areas:
a) How to "dry wipe/scrape" pots, pans, dishware and work areas before
washing to remove FOG.
b) How to properly dispose of garbage, food waste and solids in enclosed
plastic bags prior to disposal in trash bins or containers to prevent leaking
and odors.
c) The location and use of absorption products to clean under fryer
baskets and other locations where FOG may be spilled or accumulated.
d) How to properly dispose of FOG from cooking equipment into a FOG
receptacle such as a barrel or drum without spilling.
Training shall be documented and employee signatures retained indicating each
employee's attendance and understanding of the practices reviewed. Training
records shall be available for review at any reasonable time by the FOG Control
Program Manager, Orange County Health Care Agency (OCHCA) or their
designees.
5. Exhaust filters shall be maintained in good operating condition utilizing frequent
cleaning practices. The sewage generated from cleaning the exhaust filter shall be
disposed properly.
6. Kitchen BMP and "NO GREASE" signs, posters or similar information in appropriate
language(s) shall be prominently displayed in the food preparation and dishwashing
areas at all times.
7. Absorbent materials (e.g., kitty litter or paper towels) shall be placed under the
fryers or other areas where FOG typically or frequently drips or spills.
8. Covered conveyance devices shall be used in order to transport FOG without
spilling.
9. FOG containers shall be emptied before they are full to avoid accidental or
incidental spills.
10. "Spill Kits" (e.g., absorbent materials, kitty litter) shall be created and shall be well
marked and readily accessible in the event a spill does occur.
6
RULE NO. 4
Grease Interceptor Operation and Maintenance Requirements
All existing and newly constructed grease interceptors shall be operated in accordance with
the manufacturer's specifications.
The maintenance frequency for all FSEs with a grease interceptor shall be determined in
one of the following methods:
Grease Interceptors shall be maintained in efficient operating condition by periodic
removal of the full content of the interceptor. Grease interceptors shall be fully
pumped out and cleaned at a frequency such that the combined FOG and solids
accumulation does not exceed 25% of the design hydraulic depth of the Grease
Interceptor. This is to ensure that the minimum hydraulic retention time and
required available volume is maintained to effectively intercept and retain FOG.
2. ALL FSEs with a grease interceptor shall fully pump out contents of the grease
interceptor at a minimum quarterly frequency (at least once every 3 months) unless
the frequency is changed based on procedures described in 3. and 4. below.
3. The FOG Control Program Manager or his/her designee may mandate a more
frequent cleaning schedule if it finds that the FSE is not maintaining a grease
interceptor in a manner in compliance with 1. above. The maintenance frequency
may be adjusted when sufficient data has been obtained to establish an average
frequency that will ensure compliance with 1. above. Based on the actual
generation of FOG from a FSE, the maintenance frequency may increase or
decrease; however, the minimum pumping frequency shall be 6 months.
4. A FSE may submit a request at any time to the FOG Control Program Manager
requesting a change in the maintenance frequency of its grease interceptor. The
FSE has the burden of responsibility to demonstrate that the requested change in
frequency reflects actual operation conditions based on the average FOG
accumulation over time and meets the requirements described in 1. above and that
it is in full compliance with Santa Ana Municipal Code, Section 39-56.8 and the FOG
Control Program. Upon determination by the FOG Control Program Manager that
the requested revision is justified, the FSE shall be notified in writing of the revised
maintenance frequency.
5. If the grease interceptor, at any time contains FOG and solids accumulation that
does not meet the requirements described in 1. above, the FSE shall be required to
have the grease interceptor serviced as soon as possible, but not more than 24
hours later, such that all FOG, sludge, and other materials are completely removed
from the grease interceptor.
7
RULE NO. 5
Grease Trap Operation and Maintenance Requirements
A FSE may use or may be required to install grease traps, in lieu of installation of a
grease interceptor when (1) installation of an interceptor can not physically be
accomplished, (2) there is not adequate slope for gravity flow between kitchen
plumbing fixtures and a proposed grease interceptor and/or between the grease
interceptor and the private collection lines or the public sewer and (3) no alternative
pretreatment can be installed. Sizing and installation of grease traps shall conform
to the current edition of the California Plumbing Code.
2. Grease traps shall be operated in accordance with the manufacturer's
specifications.
3. Grease traps shall be maintained in efficient operation conditions by removing
accumulated grease on an as needed basis, or the frequency specified by the
manufacturer, but no less than on a weekly basis.
4. Grease traps shall be maintained free of all food residues and any FOG waste
removed during the cleaning and scraping process.
5. Grease traps shall be inspected periodically, but in no event less than once a
month, to check for leaking seams and pipes, and for effective operation of the
baffles and flow -regulating device. Grease traps and their baffles shall be
maintained free of all caked -on FOG and waste. Removable baffles shall be
removed and cleaned during the maintenance process.
6. Dishwashers and food waste disposal units shall not be connected to or discharged
into any grease trap.
RULE NO. 6
Notification Requirements
A FSE shall comply with notification requirements:
Notification of Spill and/or SSOs
a. In the event a FSE is unable to comply with Santa Ana Municipal Code
Section 39-56 and/or the FOG Control Program due to a breakdown of
equipment, accidents, or human error or the FSE has reasonable belief that
its discharge will violate Chapter 39-56 and/or the FOG Control Program, the
FSE or its representative shall immediately notify the FOG Control Manager
by telephone at:
FOG Control Manager (714) 647-3380
b. If the material discharged has the potential to cause or results in sewer
blockage or a Sanitary Sewer Overflow (SSO), the FSE shall immediately
notify the Orange County Health Care Agency (OCHCA) and the FOG
Control Program Manager by telephone at:
FOG Source Control Manager (714) 647-3380
OCHCA (714) 667-3600
C. Confirmation of this notification shall be made in writing to the FOG Control
Program Manager no later than five (5) workings days from the date of the
incident at the following address:
FOG Control Program Manager
City of Santa
Public Works Agency
220 S. Daisy Ave.
Santa Ana, CA 92703
The written notification shall state the date of the incident, the reasons for
the discharge or spill what steps were taken to immediately correct the
problem and what steps are being taken to prevent a recurrence.
d. Such notification shall not relieve the FSE of any expense, loss, damage or
other liability that may be incurred as a result of damage or otherwise arising
out of a violation of Section 39-56 of the Santa Ana Municipal Code or any
other chapter of the Santa Ana Municipal Code, or other applicable law.
2. Notification Regarding Change in Operations
The FSE shall notify the FOG Control Manager in writing at least 60 days prior to
any facility expansion and/or Remodeling or process modifications that may result in
new or substantially increased FOG discharges or a change in the nature of the
discharge. The FSE shall submit any information requested by the FOG Control
Program Manager for evaluation of the effect of such expansion and/or Remodeling
or process modifications on the FSEs FOG discharge to the sewer system.
The address to use to notify the FOG Control Program Manager is as follows:
M
FOG Control Program Manager
City of Santa Ana
Public Works Agency
220 S. Daisy Ave.
Santa Ana, CA 92703
The written notification shall state the FSE name, name the title of the FSEs contact
person or person most knowledgeable concerning the facility expansion and/or
remodeling or process modifications, address and telephone number of the FSE,
date of the proposed facility expansion and/or Remodeling or process modifications
and the reasons for the same.
10
RULE NO. 7
Record -Keeping Requirements
The following records shall be maintained for no less than two (2) years and the FSE shall
make them available to FOG Control Program Manager, OCHCA, or their designees:
A record or logbook of grease interceptor or grease trap cleaning and maintenance
practices and activities. The record or logbook shall include:
a. Dates inspected;
b. Name of inspector;
c. Inspector's observations concerning the effectiveness of the grease
interceptor or grease trap in controlling FOG;
d. Dates cleaned; and
e. Dates and nature of maintenance.
2. A record or logbook of Kitchen BMPs being implemented including employee
training as described more fully in Rule 2.
3. Any other information deemed appropriate by the FOG Control Program Manager to
ensure compliance with Section 39-56 of the Santa Ana Municipal Code and the
FOG Source Control Program.
For FSEs with Grease Interceptors:
4. Copies of records and manifests of waste hauling grease interceptor contents,
which will include:
• Name of hauling company
• Name and signature of operator performing the pumpout
• Documentation of full pumpout with volume of water and FOG removed (e.g.,
1500 gallons)
• Documentation of the level of floating FOG and Settled Solids (to determine if
volume exceeds 25% capacity of the grease removal equipment)
• Documentation if repairs to the grease interceptor are required
• Identification of the facility where the hauler is planning to dispose of the waste
5. Records of sampling data and/or sludge vs. slug height monitoring for FOG and
solids accumulation in the grease interceptors.
6. Records of any spills and/or cleaning of the lateral or sewer system.
11
RULE NO. 8
Drawing Submittal Requirements
Upon request by the Fog Control Program Manager or his designee:
A proposed or existing FSE may be required to submit facility site plans, mechanical
and plumbing plans, and other details to show the sewer locations and connections
for its facility or premises. The submittal shall be in a form and content acceptable
to the City for review of an existing or proposed grease interceptor, grease trap,
monitoring facilities, metering facilities, and operating procedures. The review of the
plans and procedures shall in no way relieve a FSE of the responsibility of modifying
the facilities or procedures in the future, as necessary to meet the requirements of
Section 39-56, the FOG Control Program or any requirements of other Regulatory
Agencies.
2. The City may require drawings to be prepared by a California Registered Civil,
Mechanical, or Electrical Engineer.
12
RULE NO. 9
Monitoring Facilities Requirements
The City may require a FSE to construct and maintain in proper operating condition
at a FSEs sole expense, flow monitoring, constituent monitoring and/or Sampling
Facilities.
2. The location of the monitoring or metering facilities shall be subject to approval by
the FOG Control Program Manager.
3. FSEs shall, during regular business hours provide immediate and safe access to the
FOG Control Program Manager, OCHCA, or their designees to the FSEs'
monitoring and metering facilities.
4. FSE shall, upon request submit to the FOG Control Program Manager waste
analysis plans, contingency plans, and other necessary information to verify it is in
compliance with Section 39-56 of the Santa Ana Municipal Code and this FOG
Control Program.
5. No FSE shall increase the use of water or in any other manner attempt to dilute a
discharge as a way of achieving compliance with Section 39-56 of the Santa Ana
Municipal Code and the FOG Control Program.
13
RULE NO. 10
Monitoring and Reporting of Conditions Requirements
The FOG Control Program Manager may require periodic reporting of the status of
implementation of the Kitchen BMP (Rule 3), in accordance with the FOG Control
Program.
2. The FOG Control Program Manager may require visual monitoring at the sole
expense of the FSE to observe the actual conditions of the FSEs sewer lateral and
sewer lines downstream.
3. The FOG Control Program Manager may require reports for self -monitoring of
sewage constituents and FOG characteristics of the FSE needed for determining
compliance with any conditions or requirements as specified in Section 39-56 of the
Santa Ana Municipal Code and the FOG Control Program. The FOG Control
Manager shall in a manner and form approve monitoring reports of the analyses of
sewage constituents and FOG characteristics. Failure by the FSE to perform any
required monitoring or to submit monitoring reports required by the FOG Control
Program Manager constitutes a violation of Section 39-56. The FSE shall be
responsible for any and all expenses of the City in undertaking such monitoring
analyses and preparation of reports required of the FSE.
14
APPENDIX E
City of Santa Ana FOG Control Example "Notice"
City of Santa Ana EEC
FOG Control Program Manual
Revised February 1, 2019
MAYOR
Miguel A. Pulido
MAYOR PRO TEM
Claudia c. Alvarez
COUNCILMEMBERS
David Benavides
Carlos Bustamante
Michele Martinez
Vincent F. Sarmiento
Sal Tinajero
CITY MANAGER
David N. Ream
CITY ATTORNEY
Joseph W. Fletcher
CLERK OF THE COUNCIL
Patricia E. Healy
CITY OF SANTA ANA
PUBLIC WORKS AGENCY M-85
P.O. Box 1988
Santa Ana, California 92702
TO: Owners and Managers of Food Service Establishments
FROM: FOG Control Program Manager
DATE: August 22, 2006
SUBJECT: FOG Control Program and Issuance of Notice
IMPORTANT ANNOUNCEMENT
The City of Santa Ana (City) is responsible for keeping the sewer system in Santa Ana functioning
properly and has implemented a Fats, Oils, and Grease (FOG) Control Program to prevent blockages in
the sewer lines that can cause overflows and spills. This program is required by the State of California
and was initiated in the spring of 2005.
City inspectors have visited the food service establishments (FSEs) in the City during this past year to
inform personnel of the program requirements, review the facility's Food Service Establishment
Wastewater Discharge Notice (identifying FOG Program requirements), and to provide education
material. The City would like to thank all of the FSEs for cooperating with the City inspectors and for the
efforts that have been taken to make the program a success.
To verify the effectiveness of the FOG program and as required by the State of California, the City will
continue inspecting FSEs to ensure that they are in compliance with the requirements of the program.
These inspections will include adherence to Kitchen Best Management Practices (BMPs), proper
maintenance of grease removal devices, as appropriate, and review of FOG Program records. All FSE
documents/records, which may be located in a binder, must be readily available for review by the
inspector during the inspection. Additionally, the Orange County Health Care Agency (OCHCA)
inspectors will also be reviewing a portion of the FOG Program requirements during their inspections to
verify compliance. Food service establishments that are identified as non -compliant with the FOG
program requirements during these inspections will be re-educated on the requirements of the FOG
Program and will also have enforcement actions initiated, which may result in significant fines for non-
compliance.
Your cooperation and assistance in this vital program is greatly appreciated. If you have questions please
call me at (714) 647-3317, or visit the City's website at www.santa-ana.org for the following information:
Municipal Code Chapter 39
Rules and Regulations
Program Resources (poster, brochures, record -keeping forms, etc.)
Sincerely,
Ray Burk
City Principal Civil Engineer/FOG Control Program Manager
MAYOR
Miguel A. Pulido
MAYOR PRO TEM
Claudia c. Alvarez
COUNCILMEMBERS
David Benavides
Carlos Bustamante
Michele Martinez
Vincent F. Sarmiento
Sal Tinajero
CITY MANAGER
David N. Ream
CITY ATTORNEY
Joseph W. Fletcher
CLERK OF THE COUNCIL
Patricia E. Healy
CITY OF SANTA ANA
PUBLIC WORKS AGENCY M-85
P.O. Box 1988
Santa Ana, California 92702
A: Duenos y Encargados de los Establecimientos del Servicio de Alimento
DE: Encargado De Programa De Control de FOG
FECHA: Agosto 22, 2006
TEMA: Programa de Control y Emision del Aviso FOG
AVISO IMPORTANTE
La Ciudad de Santa Ana es responsible de que el sistema de alcantarilla este funcionando
adecuadamente y ha implementado un programa del control de Aceites y Grasas (FOG), para prevenir
obstrucciones en las lineas de alcantarilla que pueden causar desbordamientos y derramamientos. Este
programa es requerido por el Estado de California y fue iniciado en 2005.
Durante este ultimo ano, inspectores de la ciudad han visitado establecimientos de servicio de comida
para informar al personal de requisitos del programa, revisar el Aviso del Desperdicio de agua de el
establecimiento de servicio de comida, y para proveer material educativo. La ciudad quisiera
agradecerle a todos los establecimientos de servicio de comida por cooperar con los inspectores de la
ciudad y por los esfuerzos que han tornado para que el program sea un exito.
Para verificar la efectividad de el programa de aceites y grasas (FOG), y por requisitos de el Estado de
California, la Ciudad continuara inspeccionando establecimientos de servicio de comida para asegurar
que se mantengan conforme a los requisitos de el programa. Estas inspecciones incluiran adherencia a
las practical mejores en el manejo de la cocina, mantenimiento correcto de los aparatos de eliminacion
de grasa. Adicionalmente, los inspectores de la Agencia de Salud de el Condado Orange tambien
estaran revisando Una porcion de los requisitos del programa de aceites y grasas (FOG) durante
inspecciones para verificar cumplimiento. Establecimientos de servicio de comida que no estan en
cumplimiento con los requisitos del programa de aceites y grasas (FOG) durante estas inspecciones
seran re-educados sobre los requisitos de el programa y acciones de aplicacion seran iniciadas, cual
puede dar lugar a multas significantes por el incumplimiento.
Su cooperacion y ayuda en este programa vital se aprecia grandemente. Si usted tiene preguntas favor
de Llamar al (714) 647-3317, o visitar el Web site de la ciudad en www.santa-ana.org para la informacion
siguiente:
Capitulo Municipal Del Codigo 39
Reglas y Regulaciones
Recursos del programa (cartel, folletos, formas del mantenimiento de Registros, etc.)
Sinceramente,
Ray Burk
Encargado De Programa Civil Principal De Control De la Ciudad Engineer/FOG
APPENDIX F
Additive Request Form
City of Santa Ana EEC
FOG Control Program Manual
Revised February 1, 2019
WASTEWATER ADDITIVE USE VARIANCE REQUEST FORM
CITY OF SANTA ANA
Fats, Oils, and Grease (FOG) Control Program
City of Santa Ana's (City) Fats, Oils, and Grease (FOG) Control Regulations, (Article III, Chapter 39,
Section 39-56 of the City's Municipal Code) - prohibits the introduction of additives into a Food Service
Establishment's (FSE) wastewater system for the purpose of emulsifying FOG, for grease remediation, or
as a supplement to interceptor maintenance unless specific written authorization from the City's FOG
Control Program Manager is obtained. ANY REQUEST WILL BE DENIED IF THE FSE IS FOUND
TO BE, OR HAS BEEN, IN VIOLATION OF ANY FOG PROGRAM REQUIREMENTS WITHIN
THE 12 MONTH PERIOD PRIOR TO THE DATE OF THE REQUEST.
Food Service Establishment Requesting Variance:
Permit No:
Facility Name:_
Facility Address:
Owner Name:
Additive:
Rev No: Business License No:
Authorized Agents Name:
Product Name:
Product Description:
Product Key Constituents (attach a copy of the MSDS):
Product Supplier/Distributor Information
Company Name:
Contact Name:
Contact Phone No.:
Purpose for additive use:
Justification for Request for Variance:
Note — statement must include discussion of product's potential impact to the City's sewer system
(including potential FOG accumulation and hydrogen sulfide concentrations [1-12S]), potential impact
to the Orange County Sanitation District's Wastewater Reclamation Facility, and potential impact to
the waters of the State of California.
I request a variance for the use of the aforementioned additive and certify that all information contained in
this request is true:
Signature:
Printed Name:
Date:
Submit Variance Request to: FOG Control Program Manager, City of Santa Ana
220 South Daisy Avenue, Santa Ana, California 92702
Revision Date: April 30, 2007
APPENDIX G
Grease Interceptor Installation Flow Chart
City of Santa Ana EEC
FOG Control Program Manual
Revised February 1, 2019
Change in
Ownership
Remodeling or
Change In Operation
Tennant
Improvements
New Construction
High FOG Risk Equip/Practices
•
Broiler
•
Char Broiler
•
Char Broiler w/Grease Burner
•
Deep Fryer
•
Griddle
•
Grill
•
Kettle
•
Rotisserie
•
Skillet
•
Smoker
•
Stove
•
Tilt Skillet
•
Wok
EML = Enhanced Maintenance Location
(Hot Spot)
FSE = Food Service Establishment
FOG = Fats, Oil, Grease
GCD = Grease Control Device
GGI = Gravity Grease Interceptor (large, outdoor)
HGI = Hydro -mechanical Grease Interceptor
(small, indoor)
LFP = Limited Food Preparation
Any Kitchen No
Improvements?
Yes
Is Food Being
Cooked?
Yes
Does FSE
Employ High FOG Risk
Equip/Practices? (1)
Yes
GCD Required
Is Space/
Slope Available
For GGI?
Yes
2M
No
RIF
Is FSE
EML/SSO
Related?
Yes
HGI Required
GGI Required
0,
Plumb For Future
GCD Requirements Review Guidelines
Conditional
Waiver, No GCD
Reauired
Prepare Forms
1. Standard Memo
2. Notice and Conditional Waiver
with Signatures
Prepare Forms
1. Standard Memo
2. Notice and Regular Permit
with Signatures
03/24/2015
APPENDIX H
FOG PROGRAM MEMORANDUM EXAMPLE
City of Santa Ana EEC
FOG Control Program Manual
Revised February 1, 2019
Y
GREASE INTERCEPTOR
To:
From:
Location:
MEMORANDUM
Date:
The above referenced food service establishment (FSE) must comply with the FOG Control Program
Rules and Regulations established in Ordinance NS-2921 and as follows:
A gravity grease interceptor is required at this FSE for the following reason(s):
This is a new FSE, or;
This is an existing FSE undergoing remodeling, or;
This is an existing FSE involving a change of ownership that will result in an increase of FOG
discharged to the sewer system or is likely to continue discharging a high level of FOG.
C/c: Water Resources Division
Planning & Building Agency
OC Health Care Agency
Public Works Agency (Development)
EEC Environmental
Applicant
APPENDIX I
CONDITIONAL WAIVER APPROVAL
City of Santa Ana EEC
FOG Control Program Manual
Revised February 1, 2019
CITY OF SANTA ANA
FOOD SERVICE ESTABLISHMENT
WASTEWATER DISCHARGE NOTICE
AND CONDITIONAL WAIVER
FSE ID: Effective Date:
FSE Owner:
FSE Name:
FSE Address:
FSE City, State, Zip:
FSE Owner/Rep Email: FSE Owner/Rep Phone:
A gravity grease interceptor is NOT required at this FSE:
Effective August 1, 2017, the City of Santa Ana adopted Ordinance Number NS 2921 amending Chapter 39
of the Santa Ana Municipal Code adding fats, oils and grease (FOG) control regulations applicable to Food
Service Establishments (FSEs). The ordinance requires all new and remodeled FSEs to install and maintain
grease interceptors. FSEs without grease interceptors and that meet certain criteria are hereby issued a
conditional waiver under the terms of this Notice and Conditional Waiver.
FSEs will be routinely inspected to evaluate the effectiveness of their grease control measures. Existing FSEs
that discharge FOG and are out of compliance with the Ordinance provisions will be required to install grease
interceptors. All FSEs must implement Kitchen Best Management Practices (BMPs) to remove FOG from the
waste stream entering the sewer system.
Program Rules and Regulations
The City has established Rules and Regulations for the FOG Program. Refer to the City website at
http://www.santa-ana.org_/pwa/fog/documents/fog rules and regulations.pdf or contact the FOG Control Program
Manager at (714) 647-3320 for copies of the Rules and Regulations. Also refer to these sources for the Fats,
Oils, and Grease Control Regulations (Section 39-56 of the City's Municipal Code) and for copies of forms
and educational material.
Conditional Waiver
A Conditional Waiver to the requirement to install a grease interceptor is hereby granted. This waiver may be
revoked at any time upon a determination of one or more of the following:
1. Quantity of FOG discharge as measured or as indicated by the size of the FSE based on seating
capacity, number of meals served, menu, water usage, amount of on -site consumption of prepared
food and other conditions have changed since the granting of said waiver such that the FSE is
contributing to FOG discharges.
2. Any tenant or facility modification, addition or alteration of cooking or food preparation equipment
3. Identification of the FSE as a significant contributor of FOG into the Sewer System, which is based on
inspection or sampling of the FOG discharged from the FSE's sewer lateral to the Sewer System.
4. Adequacy of implementation and compliance with Kitchen Best Management Practices (BMPs).
5. Change in sewer size, grade, and condition based on visual information.
6. Failure to comply with any of the specific requirements set forth below in this Conditional Waiver.
7. Any other condition deemed reasonably related to the generation of FOG discharges by the FOG
Control Program Manager.
Page 1 of 2
Specific Conditional Waiver Requirement(s)
• The developer/owner shall install a Hydro -mechanical Grease Interceptor (HGI), in accordance
with the UPC and with the Orange County Health Care Agency requirements.
• The developer/owner shall design the plumbing system to separate all kitchen drains, floor drains
and fixtures from other domestic drain fixtures to facilitate the future installation of a grease
interceptor.
FOR HGI Installations
1. The HGI is installed pursuant to all manufacturer requirements including flow control devices and
proper space for maintenance access;
2. The HGI is maintained pursuant to all manufacturers recommendations including, but not limited to:
a. Under no circumstances will the settled solids and/or floating fats, oils and grease (FOG)
contained in the HGI exceed 25% of the hydraulic depth of the device;
b. The full contents of the unit(s) are removed prior to settled solids and/or floating FOG reaching
25% of the hydraulic depth of the device, or at maximum, on a quarterly basis (when in use)
c. A log is maintained of all HGI service and maintenance activities;
Notice and Conditional Waiver Amendment Notice
The Developer/owner acknowledges that no tenant improvements that include change of kitchen equipment,
expansion of dining area, and or change in type of operations or use, are being performed at this time. The
developer/owner has been notified that any improvements, that include what is mentioned above, will result in
the revocation of this waiver to install a grease interceptor. The City may amend this Notice and/or Conditional
Waiver at any time. Compliance with the requirements contained in this Notice and Conditional Waiver does
not relieve the FSE of its obligation to comply with the Fats, Oils, and Grease Control Regulations, any
applicable pretreatment regulations, standards or requirements under local, State, and Federal laws, including
any such regulations, standards, requirements or laws that may become effective during the term of this
Conditional Waiver. Non-compliance with any term or condition of this Notice and Conditional Waiver
constitutes a violation of the Fats, Oils and Grease Control Regulation and may result in revocation of the
Conditional Waiver.
Print Name (FSE Owner/Representative) I Sign Name (FSE Owner/Representative) Date
BY signing, FSE owner agrees to all terms and conditions of this Notice and Conditional Waiver.
Nabil Saba, P.E.
Water Resources Manager
Page 2 of 2
APPENDIX J
PLUMBING SEGREGATION EXAMPLE
City of Santa Ana EEC
FOG Control Program Manual
Revised February 1, 2019
ewer Main
Crease Interceptor
0
Q❑�
d
Seating/Dining 0
Area 0
0
fl
OHO
0
Seating/Dining
Area
Pre -rinse Floor
Prep r:-l_ Sink \ Drain
3-Compartment
Dishwashing
Sink
Area
N
N
Food
0
R
0
0
�5
Prep
Area
o
r
u
LA
b
o
a
�n
irs
Floor
Cooking
grain
Area
Soda
Machine Hand
Sinl<E]��
0 p
OHO OHO
Restroom II Restroom
Commerical
Dish
Washer
Floor
Drain
Hand
Sink
Ice
Machine
Floor
Drain
APPENDIX K
GREASE INTERCEPTOR STANDARD PLAN
City of Santa Ana EEC
FOG Control Program Manual
Revised February 1, 2019
Gravity Grease Interceptor Installation Specifications
r T r
I I I I
I I I I
I I I
I I I I
I I I I
I I I I
I I I
G" INLETS
I I I
I I I I
I I I I
I I I I
I I I I
I I I I
I I I I
L_________________J L________J
STANDARD TOP
BLOCKS REQUIRED
AT EACH MANHOLE
COVER
6" INLET
(SEE NOTE 6)
Installation Requirements:
(MH FRAMES. COVERS & RINGS NOT SHOWN)
-24" CAST IRON FRAME
AND COVER (BOLT DOWN)
SAMPLING
MANHOLE/U"X
CLERNOUT
FLOW
6" OUTLET
SAMPLING
MANHOLE/BOX
TCLLANCUT
6" OUTLET
r6'
6" CUTLET
PRECAST INTERCEPTOR
PER APPROVED MATERIAL
LIST
• New construction
• Remodel/change in operation
• Under -slab plumbing
• Causing or contributing to an accelerated line maintenance location
• Interceptors are not intended for the introduction of domestic sewage
• Sample Box Required
• Manhole lid access over each baffle tube required
• Interceptor located in an area subject to traffic must be HS-20 traffic rated
• Alternative materials considered (e.g., HDPE or fiberglass)
• Interceptor must have IAPMO approval
• Use of cast iron pipe for grease interceptor applications is prohibited
• Installed on exterior of building
o Avoid drive-thru lanes
o Accessible for inspection and maintenance
o Minimum 2% gravity flow
Maintenance Requirements:
• At a frequency to meet the 25% Rule
• Quarterly pump -out (more frequently/less frequently when appropriate)
• Full pump -out of 100% of the contents required
• Additives that supplement pumping requirements are prohibited
Required Fixture Connections:
Fixture
Typical Location
Typical DFU
per CPC
Potential for
FOG
Pretreatment
Connection
3-Compartment Sink
Dish Wash Area
3-6
High
Required
Pre -rinse Sink
Dish Wash Area
2-4
High
Required
Floor Sinks/Floor
Drains/trench drains
Dish Wash Area
2-4
Moderate
Required
Trench Drain
Cooking Area (Kettles)
2-4
High
Required
Floor Sinks
Cooking Area (Woks)
2-3
High
Required
Mop Sink
Anywhere
3-6
Moderate
Required
Commercial Dishwasher
Dish Wash Area
3-6
Moderate or Low
Not
Recommended
Prep -Sinks
Food Prep/Cooking
Area
2-4
Moderate or Low
Optional
Floor Sinks/Floor Drains
Food Prep/Cooking
Area
2-3
Moderate or low
Optional
Hand Sinks
Anywhere
2-3
Low
Not necessary
Drains for Ice Machines
Anywhere
1-2
Low
Not necessary
Toilets and Hand Sinks
Restrooms
N/A
N/A
Never
CPC Table 1014.3.6
DFUs (Max)
GGI Volume (Gallons)
8
500
21
750
35
1,000
90
1,250
172
1,500
216
2,000
307
2,500
342
3,000
428
4,000
APPENDIX L
NEW FSE FOG PROGRAM REQUIREMENTS REVIEW PROCESS
City of Santa Ana EEC
FOG Control Program Manual
Revised February 1, 2019
Process Flow — FOG Program Review
L L
O
FSE
Complete COO
Complete
Business License
FSE Plan
Submittal
Plan Revisions
GI Memo
Construction
Begin Operations
U) >
Proposed
Application
Application
Process
U n
j
FOG Plan
Corrections
N
U
i
Q
�
No
FOG Program
N
FOG
Program
<
Yes Prepare GI Memo
""FOG Approval?
Inspection
Review
cB
Process
�
No
06
C V
Zoning COO
Review Application
Building Plan Building
Review Permiting
Building
Inspection
Yes COO Prepare
Final Inspection Final COO
Inspection?
Process Process
Process Process
Process
Process
CU m Q
X
M
F—
N
BL
U
Application
a O
Process
m
N
L
CU
U\,
L VV
HCA Plan
:tf C
M tv
Review
N 0)
Process
2 Q
U
O
APPENDIX M
FOG PROGRAM APPLICATION FORM
City of Santa Ana EEC
FOG Control Program Manual
Revised February 1, 2019
CITY OF SANTA ANA
PUBLIC WORKS AGENCY
FOOD SERVICE ESTABLISHMENT FATS, OILS, GREASE APPLICATION FORM
• THE FOLLOWING INFORMATION TO BE PROVIDED BY FOOD SERVICE
ESTABLISHMENT APPLICANTS:
1. THE FOOD SERVICE ESTABLISHMENT'S (FSE) NAME:
2. THE FOOD SERVICE ESTABLISHMENT'S ADDRESS , UNIT #, AND ZIP CODE:
3. THE OWNER / APPLICANT/ REPRESENTATIVE'S NAME:
4. THE OWNER / APPLICANT/ REPRESENTATIVE PHONE NUMBER:
220 S. Daisy Ave • (M-85) Santa Ana, California
92703 714-647-3320
www.santa-ana.ore
CITY OF SANTA ANA
PUBLIC WORKS AGENCY
5. PLEASE CHECK WHICH OF ONE THE FOLLOWING STATEMENTS APPLY:
El THIS IS A NEW FSE.
El THIS IS AN EXISTING FSE GOING THROUGH CHANGE OF OWNNERSHIP.
El THIS IS AN EXISTING FSE GOING THROUGH REMODELING.
El THIS IS AN EXISTING FSE GOING THROUGH CHANGE OF USE.
El THIS IS AN OUT OF SERVICE FSE, GOING TO BE REUSED.
*Note: If a tenant improvement or other remodeling/improvements are planned, include a digital copy of
the facility plans with this application.
6. CHECK THE FOOD SERVICE ESTABLISHMENT TYPE THAT BEST REPRESENTS YOUR
FACILITY?
❑American -Burger
❑Ice Cream
❑Bagel
❑Indian
❑Bakery
❑Italian
❑Barbecue
❑Japanese/Sushi
❑Cafeteria/Buffet
❑Korean
❑Chicken
❑Meat/Carniceria
❑Chinese
❑Mexican
❑Coffee Shop
❑Pizza
❑Cookie
❑Seafood
❑Deli/Sandwich
❑Steakhouse
❑Doughnut
❑Vegetarian
❑French
❑Vietnamese
❑Greek
❑Other
220 S. Daisy Ave • (M-85) Santa Ana, California 92703
714-647-3320
www.santa-ana.orQ
APPENDIX N
PUMPING FREQUENCY VARIANCE REQUEST FORM
City of Santa Ana EEC
FOG Control Program Manual
Revised February 1, 2019
GREASE INTERCEPTOR PUMPING -INTERVAL -REQUIREMENT INCREASE REQUEST FORM
CITY OF SANTA ANA
Fats, Oils, and Grease (FOG) Control Program
City of Santa Ana's (City) Fats, Oils, and Grease (FOG) Control Regulations, (Article III, Chapter 39, Section
39-56.8 of the City's Municipal Code) — states that grease interceptors shall be maintained in efficient operating
condition by periodic removal of the full content of the interceptor. Food Service Establishments (FSEs) shall fully
pump out and clean grease interceptors within a pumping interval such that the combined FOG and solids
accumulation does not exceed 25% of the design hydraulic depth of the grease interceptor. This is to ensure that the
minimum hydraulic retention time and required available volume is maintained to effectively intercept and retain FOG.
All FSEs with a grease interceptor shall fully pump out contents of the grease interceptor at a minimum quarterly
pumping interval (at least once every 3 months) unless the interval is increased based on procedures described below.
The pumping interval may be adjusted when sufficient data has been obtained to establish an acceptable
interval that will ensure compliance with the 25% rule. Based on the actual generation of FOG from an FSE the
pumping interval may be increased; however, the maximum pumping interval shall be no greater than 6 months. An
FSE may submit this request form to the FOG Control Program Manager requesting a change in the pumping interval
of its grease interceptor. ANY REQUEST WILL BE DENIED IF THE FSE IS FOUND TO BE, OR HAS BEEN,
IN VIOLATION OF ANY FOG PROGRAM REQUIREMENTS WITHIN THE 12 MONTH PERIOD PRIOR
TO THE DATE OF THE REQUEST. The FSE has the burden of responsibility to demonstrate that the requested
change in its pumping interval reflects actual operation conditions based on the typical FOG accumulation over time
without exceeding the 25% rule, and that it is in full compliance with Santa Ana Municipal Code, Section 39-56.8 and
the FOG Control Program. Upon determination by the FOG Control Program Manager that the requested increase is
justified, the FSE shall be notified in writing of the revised pumping interval.
Procedures for variance request:
1. FSE shall fill out and return this form.
2. A review of the FSEs program compliance history will be conducted.
a. If the FSE is found to be, or has been, in violation of any FOG program requirements within the 12 month
period prior to the date of the request, the request will be denied.
3. Once contacted by a City Inspector, the FSE shall coordinate an inspection schedule with the City Inspector.
a. Inspection schedule may include a monthly, exhaustive inspection of the grease interceptor for a 3 to 6 month
period.
4. As required by Article III, Chapter 39, Section 39-56 of the City's Municipal Code, the FSE shall maintain all
records and receipts of service regarding the grease interceptor.
NOTE: Once an FSE is granted an increase of its grease interceptor's pumping interval, if at any time the FSE is found
to be in violation of any FOG program requirements, the pumping interval shall revert to its prior length of time.
Food Service Establishment ReauestinLy Variance:
Permit No: Rev No: Business License No:
Facility Name:
Facility Address:
Owner Name: Authorized Agents Name:
Contact Phone Number: Current pumping interval:
Justification for Request of pumping interval requirement increase:
I request an increase in my grease interceptor's pumping interval requirement and certify that all information
contained in this request is true:
Signature:
Printed Name:
Date:
Submit Request to: FOG Control Program Manager, City of Santa Ana
220 South Daisy Avenue, Santa Ana, California 92702
Revision Date: February 22, 2007
APPENDIX O
WASTE HAULING DOCUMENTATION REQUIREMENTS
City of Santa Ana EEC
FOG Control Program Manual
Revised February 1, 2019
WASTE HAULER RECEIPT
DOCUMENTATION REQUIREMENTS
The minimum information requirements to be documented on the hauler's receipt are:
• Name of hauling company
• Name and signature of operator performing the pumpout
• Documentation of full pumpout with volume of water and FOG removed (e.g., 1500
gallons)
• Documentation of the level of floating FOG and Settled Solids (to determine if
volume exceeds 25% capacity of the grease removal equipment)
• Documentation if repairs to the grease interceptor are required
• Identification of the facility where the hauler is planning to dispose of the waste
APPENDIX P
CERTIFIED GREASE WASTE HAULING COMPANIES
City of Santa Ana EEC
FOG Control Program Manual
Revised February 1, 2019
Grease Service Companies
Service Providers
Interceptor/Trap Recyclable
Pumping? Grease Pick -Up
A-1 Septic Pumping
(714) 779-0775
5452 S. Mountain View
Yorba Linda, CA
Yes
No
Co -West Commodities
(909) 383-8341
2586 Shenandoah Way
San Bernardino, CA
Yes
Yes
CSC Construction Services
(714) 210-3609
913 E. 4 th Street, Santa
Santa Ana, CA
Yes
No
Darling International Inc
(323) 583-6311
2626 E 25th St
Los Angeles, CA
yes
yes
Darling International Inc.
(714) 556-7867
2624 S. Hickory Drive
Santa Ana, CA
Yes
Yes
Eco Fry Solutions
(714) 547-2508
1415 E. McFadden #H
Santa Ana, CA
No
Yes
Grease Company (Baker Commodities Inc.)
(323) 268-2801
4020 Bandini Boulevard
Los Angeles, CA
Yes
Yes
Harbor Bio
(714) 204-5393
12851 Nelson St.,
Garden Grove, CA
Yes
Yes
Inland Pumping Co.
(951) 734-8816
341 N. Grant
Corona, CA
Yes
No
J N Grease Svc
(951) 343-1221
6227 Rutland Ave
Riverside, CA
Yes
Yes
Jimini Systems, Inc.
(949) 770-7654
11161 Jeffery Rd., Irvine
Irvine, CA
Yes
No
LSW Enterprises
(714) 240-1141
1215 N. Grove
Anaheim, CA
No
Yes
Major Cleanup Inc
(800) 669-2783
1963 Mt. Vernon
Pomona, CA
Yes
Yes
MC Nottingham Company, Inc.
(714) 953-6700
2926 W. First Street
Santa Ana, CA
Yes
No
Orange County Pumping
(714) 505-9662
630 S. Hathaway
Santa Ana, CA
Yes
Yes
Orange County Vacuum Lift
(714) 744-8912
442 S. Montgomery Way
Orange, CA
Yes
No
Shoemaker's Enviro-Tech
(661) 296-2394
14111 Soledad Canyon I
Santa Clarita, CA
Yes
No
Southern California Biofuel
(888) 888-4121
1006 E. South St.,
Anaheim, CA
Yes
Yes
Southwest Processors Inc
(323) 269-9876
4120 Bandini Blvd
Los Angeles, CA
Yes
Yes
Tony's Waste Cooking Oil Recycling
(714) 401-6870
13331 Montagne Drive
Santa Ana, CA
No
Yes
Triple A Pumping Svc
(949) 855-7836
P.O. Box 3655
Mission Viejo, CA
Yes
Yes
This listing is for information only, and does not constitute endorsement of service provider.
APPENDIX Q
FSE RECORD KEEPING LOGS AND EDUCATIONAL MATERIAL
City of Santa Ana EEC
FOG Control Program Manual
Revised February 1, 2019
Inswers toquest;c,sabout..
Fats, Oils and Grease (FOG)
Public Education Outreach Program
Background The Orange County Sanitation District (OCSD) is the third largest
publicly owned wastewater treatment agency west of the Mississippi River. OCSD treats
an average of 243 million gallons of sewage per day from 2.5 million people and
approximately 1,000 businesses and industries in central, north and west Orange County.
OCSD operates two treatment plants, one in Fountain Valley and one in Huntington
Beach, California.
In OCSD's 471 square mile service area, sewage from 21 cities, three special districts
and some unincorporated areas of Orange County are transported to OCSD through
12,000 miles of sewer pipelines.
Problem When large volumes of fats, oils or grease (FOG) enter sewer pipes, they
solidify and accumulate, resulting in narrowing of the pipe's internal opening. Eventually
the inside of the pipe can become completely clogged, causing sewage to back up into
homes and businesses, or onto the streets and into storm drains that lead to the ocean.
Such spills are unhealthy, harm the environment, and can be expensive to clean up.
In the case of food service establishments such as restaurants, they can also lead
to fines and business closures.
The problem is simply that people have been putting fats, oils and grease down their
drains and garbage disposals. That has to stop. The drain is not a dump.
FOG Public Education Outreach Program The State of California's
Regional Water Quality Control Board for the Santa Ana Region has issued an order
(No. R8-2002-0014) to local cities and sewer districts to begin controlling the release
of fats, oils and grease (FOG) into the sewer system from food service establishments,
homes and businesses.
This FOG Public Education Outreach Program is a joint effort undertaken by 22 cities
and districts to inform food service establishments, residents and businesses about the
problems fats, oils and grease can cause in the sewer system, and to teach better ways
to dispose of these materials. The Orange County Sanitation District coordinated the
production of the educational materials.
• Program Participants:
City of Anaheim
City of Brea
City of Buena Park
City of Cypress
El Toro Water District
City of Fullerton
Garden Grove Sanitary District
City of Huntington Beach
Irvine Ranch Water District
City of La Habra
Midway City Sanitary District
OCSD/021508/FOG factsheet.cdr
City of Newport Beach
City of Orange
County of Orange
Orange County Sanitation District
City of Placentia
Rossmoor/Los Alamitos Area Sewer District
City of Santa Ana
City of Seal Beach
City of Stanton
City of Yorba Linda
Yorba Linda Water District
..continued on other side
page 1
• Food Service Establishments Restaurants and other food service establishments are the
primary sources of fats, oils and grease in the sewer system. There are two preferred ways for food
service establishments to collect fats, oils and grease:
Grease Interceptors — large underground devices connected to the outgoing sewer system.
When full, they must be emptied and cleaned by permitted waste pickup and disposal companies.
Installation of a grease interceptor ranges from $8,000 for new construction to $10,000 to $15,000
for a retrofit.
Grease Barrels — covered barrels for higher quality cooking grease are collected by commercial
companies for recycling. This solution alone may not adequately prevent grease from entering
the sewer system from sinks unless other kitchen best management practices are followed.
• Genera I Public Residential sewer users, not just restaurants, are also sources of FOG problems,
especially residents in multifamily buildings. That's why this FOG education program addresses
residents as well as businesses.
Residents can avoid such sewer problems by mixing fats, oils and grease with absorbent materials
such as paper towels or kitty litter and putting them where they belong —in the trash.
• For More Information Please contact Ingrid Hellebrand, Senior Public Information Specialist
with the Orange County Sanitation District, at (714) 593-7115 or ihellebrand@ocsd.com.
• Resources/ Links:
Orange County Sanitation District
www.ocsd.com
General FOG information.
Orange County Grand Jury
www.ocgrandjury.org/reports.asp
An April 25, 2001 grand jury report shows what the relationship
between FOG and sewer spills was thought to be at that time.
Orange County Health Care Agency,
Ocean Water Protection Program
www.ocbeachinfo.com/downloads/ index.htm
Information on sewer spills and beach closures, and annual
reports on ocean and bay water quality.
Orange County Health Care Agency,
Food Protection Program
www.ocfoodinfo.com/closures.htm
Information on restaurant closures.
United States Environmental Protection Agency
http://cfpub1.epa.gov/npdes/home.cfm?program—id= 4
The "home page" for sewer spill information but also data
on discharge permits, etc.
California Regional Water Quality Control Board,
Santa Ana Region
www.waterboards.ca.gov/ santaana/
Information on our Region 8's water quality control board.
1 Il
0CSD/021508/F0G factsheet.cdr page 2
CITY OF SANTA ANA
PUBLIC WORKS AGENCY M-85
P.O. Box 1988
Santa Ana, California 92702
Kitchen Best Management Practices (BMP's)
Sinks and Drains
Drain Screens
■ Be installed on all drains
■ Have openings between 1/8" and 3/16"
■ Be removable for ease of cleaning
■ Be frequently cleaned (dispose of the screened solids to the trash)
Grease Container Usage
• Pour all liquid oil and grease from pots, pans, and fryers into a waste
grease container
• Prior to washing, scrape solidified fats and grease from pots, pans, fryers,
utensils, screens, and mats into a container
• Use recycling barrels or bins with covers for onsite collection of grease
and oil
• Empty grill top scrap baskets or boxes into a container
Dishwashing
■ Use rubber scrapers, squeegees, or towels to remove food and all visible
fats, oils and grease from cook and serving ware prior to dishwashing
■ Dry wipe remaining food and fats, oils and grease into trash can prior to
dishwashing
Spill Prevention and Clean-up
Proactive Spill Prevention and Clean -Up Procedure BMPs
■ Develop and post spill procedures
• Develop schedule for training employees about procedures
■ Designate a key employee who monitors clean-up
Spill Prevention BMPs
• Empty containers before they are full to avoid accidental spills
■ Provide proper portable container to transport materials without spilling
• Use a cover to transport grease materials to a recycling barrel
Spill Clean-up BMPs
■ Block off sink and floor drains near the spill
• Clean spills with towels and absorbent material
■ Use wet cleanup methods only to remove trace residues
Absorbent Materials and Towel Usage
■ Use disposable absorbent materials to clean areas where grease may be
spilled or dripped
■ When using paper towels, use food grade paper to soak up oil and grease
under fryer baskets
■ Use towels to wipe down work areas
• Use absorbent materials under colanders in sinks when draining excess
meat fat
Food Waste Disposal/Recycling
■ Used or spent oil and grease generated from fryers and other cooking
equipment can be recycled through a rendering or recycling company.
Food Grinders
■ Food grinders should not be used in FSEs because the resulting large
volume of food solids may clog drain pipes and/or fill grease traps and
interceptors.
Employee Education
■ An Education Program on the BMPs should be implemented consisting of:
■ New employee training program
■ Frequent refresher training program
■ Kitchen BMP signage
CITY OF SANTA ANA
PUBLIC WORKS AGENCY M-85
P.O. Box 1988
Santa Ana, California 92702
Practicas Mejores en el Manejo de la Cocina
Fregaderos y Desague
Coladeras del Desague
■ Deben ser instaladas en todos los desagues.
■ Deben tener aberturas dentro de 1/8" and 3/16"
■ Deben ser removidas para facilitar limpieza.
■ Deben ser limpiadas frecuentemente (deseche los residuos de comida
visibles en el bote de basura.)
Uso del Contenido de Grasa
• Heche todo aceite liquido y grasa de las ollas, cazuelas, y freidoras en un
recipiente de grasa .
• Antes de lavar, raspe la manteca y grasas de las ollas, cazuelas,
utensilios, coladeras, y tapetes en un recipiente.
• Use barriles de reciclar con tapas cuando colecta para colectar grasas y
aceites.
• Vacie los restos de las canastas o cajas de las parrillas en un recipiente.
Lavando los Trastes
■ Use raspadores de jebe, enjugadores, o toallas para quitar la comida y
toda la grasa, aceite y manteca que es visible en los trastes y de servir
antes de lavarlos.
■ Usando una toalla seca, limpie los residuos de comida y de grasas,
aceites, y manteca en un bote de basura antes de lavarlos.
Prevencion de Derrames y Limpieza
Prevencion Proactiva de Derrames y Procedimiento de Limpieza
• Desarrolle un procedimiento de limpieza de derrames y pongalo en un
lugar visible.
• Desarolle un programa de entrenamiento para los empleados acerca de
los procedimientos.
• Designe un empleado quien supervise la limpieza.
Prevencion de Derrames
■ Vacie los recipientes antes que se Ilenen para evitar derrames
accidentales.
■ Proveer recipientes adecuados y portables para transportar materiales sin
derramar.
■ Use una tapa para transportar materiales de grasa al barril de reciclo.
Limpieza de Derrames (BMP's)
• Tape el fregadero y los desagues del piso cerca del derrame.
■ Limpie los derrrames con toallas y materiales absorbentes.
• Use metodos de limpieza con agua solo para quitar los residuos.
Uso de Materiales Absorbentes v Toallas
■ Use materiales absorbentes y desechables para limpiar areas donde la
grasa puede ser derramada o puede gotear.
■ Cuando use toallas de papel, use papel de grado para comidas para
absorber la grasa debajo de las canastas de freir.
■ Use toallas para limpiar areas de trabajo.
■ Use materiales absorbentes debajo de colanderas en fregaderos cuando
exprima el exceso de grasa de las carnes.
Deshaciendose de los Residuos de Comida/Reciclar
■ Aceites usados y grasa generada de los aparatos de freir y otros aparatos
de cocina pueden ser reciclados a traves de una compania recicladora.
Moledores de Comidas
■ Moledores de comidas no deben ser usados en los establecimientos de
servicios de comida ya que el gran volumen de comidas solidas pueden
obstruir las canerias del desague o Ilenar los interceptores y bloqueadores
de grasa.
Educacion de los Empleados
■ Un Programa de Educacion en las Mejores Practicas en la Cocina debe
ser implementado.
■ Programa para entrenar a nuevos empleados.
■ Programa frecuente de repaso, de entrenamiento.
■ El cartel indicando las reglas de las Mejores Practicas en la Cocina.
EMPLOYEE BMP TRAINING LOG
FACILITY NAME: LOCATION:
EMPLOYEE NAME I INITIAL TRAINING DATE 1 REFRESHER TRAINING
RECYCLABLE GREASE (YELLOW GREASE)
PICKUP / DISPOSAL LOG
FACILITY NAME:
DATE I PICKED UP BY WHOM I SERVICE COMMENTS (volume collected, etc.)
GREASE TRAP / INTERCEPTOR
MAINTENANCE LOG
FACILITY NAME: LOCATION:
TYPE OF SERVICE Disposal Volume SERVICE COMMENTS
DATE SERVICED BY WHOM (pumping/hauling, Site pumped (volume pumped, problems,
repair, etc.) (if known) etc.)
FACILITY NAME:
LATERAL SEWER LINE
MAINTENANCE LOG
LOCATION:
I DATE I SERVICED BY WHOM I TYPE OF SERVICE SERVICE COMMENTS I
(roddinq, iettinq, repair, etc.) (problems, observations, etc.)
WASTE HAULER RECEIPT
DOCUMENTATION REQUIREMENTS
The minimum information requirements to be documented on the hauler's receipt are:
• Name of hauling company
• Name and signature of operator performing the pumpout
• Documentation of full pumpout with volume of water and FOG removed (e.g., 1500
gallons)
• Documentation of the level of floating FOG and Settled Solids (to determine if
volume exceeds 25% capacity of the grease removal equipment)
• Documentation if repairs to the grease interceptor are required
• Identification of the facility where the hauler is planning to dispose of the waste
APPENDIX R
INSPECTION FORMS
City of Santa Ana EEC
FOG Control Program Manual
Revised February 1, 2019
Food Service Establishment
Survey Inspection Form
Inspector Name
Inspector Signature
Interviewee Name
Comments/Notes/Potential Concerns:
I. Establishment Information
Facility Name
Street Address
Citv
Doing Business As (DBA)
Facility Phone Number
Email
Facility Owner
Owner Name
Owner Address
Citv
Email
Property Owner
Owner Name
Owner Address
Citv
Email
Date
Interviewee Title
Zip Code
raciiity rax Number
Owner Phone Number
Zip Code
Owner Phone Number
Zip Code
Operation
❑Mon ❑Wed ❑Fri ❑Sun Time Open
456789101112123456789101112
❑Tue ❑Thurs ❑Sat Time Close
4567891011 121 234567891011 12
❑ 24 hours/day
III. Photos
❑ Front of Facility
Image #
❑ Greatest Grease Producing Kitchen Equipment
Image #
❑ Grease Trap
Image #
❑ Grease Interceptor or Suitable Location
Image #
❑ Other
Image #
❑ :30
❑ :30
Page 1 of 4
IV. Location
Information
Location Information
Specialty Type
Seating
(Check One)
(Check One)
(Check One)
❑Catering
❑American -Burger ❑Ice Cream
❑Sit-down
❑Hospital
❑Bagel ❑Indian
❑Take-out
❑Hotel
❑Bakery ❑Italian
❑Combo
❑Mall/Food Court
❑Barbecue ❑Japanese/Sushi
❑Nightclub/Bar
❑Cafeteria/Buffet ❑Korean
❑Prison
❑Chicken ❑Meat/Carniceria
Chain Status(Check
❑School
❑Chinese ❑Mexican
One
❑Stadium/Amusement Park
❑Coffee Shop ❑Pizza
❑Chain
❑Stand-alone Restaurant
❑Cookie ❑Seafood
❑Strip-Mall/Attached
❑Deli/Sandwich ❑Steakhouse
❑Independent
❑Supermarket
❑Doughnut ❑Vegetarian
❑Other
❑French ❑Vietnamese
❑Greek ❑Other
V. FOG Sources
VI. UPC
Oils Meats
Inside Seating Capacity
(One or More) (One or More) Outside Seating Capacity
❑Butter ❑Beef
During Peak Hours: # of Meals Served per Hour
❑Lard ❑Chicken
# of Employees working
❑Margarine ❑Pork
Non -Disposable Dish Usage ❑ Yes
❑ No
❑Peanut Oil ❑Seafood
Significant Use of Pots and Pans[-] Yes ❑ No
❑Shortening
❑Vegetable Oil
VII. Lateral Line
Clean Out
Lateral Cleanout Location
Additives Used
Is an additive being used? ❑ Yes ❑ No Type: ❑Biological ❑Chemical ❑Unknown
If Yes, List product name MSDS ❑ Yes ❑ No
Purpose (One or More): ❑ Odor Control ❑ Line Cleaning ❑Grease Interceptor ❑Other
Laterals
Lateral Cleaning Frequency ❑Twice a month ❑Monthly ❑Quarterly ❑Semi -Annually
❑Annually ❑Other
Contractor Name
Vill. Yellow Grease Disposal (Waste Hauling)
Recycler Name
❑Drum ❑Bin ❑5 Gallon Container ❑Other
Approximate Gallons ❑<55 ❑56-150 ❑>150
Pick-up Frequency ❑Twice a month ❑Monthly ❑Quarterly ❑Semi -Annually
Yellow Grease Disposal Documentation
Date of Last Pick-up
Page 2 of 4
IX. Kitchen Eauipment
Type
Quantity
Catch Pan for Grease
❑ Deep Fryers
❑1❑2❑3❑4
[]Yes []No ❑N/A
❑ Char Broiler
❑1❑2❑3❑4
[]Yes []No ❑N/A
❑ Char Broiler w/Grease Burner
01 ❑203❑4
❑Yes ❑No ❑N/A
❑ Griddles
01❑203❑4
❑Yes ❑No ❑N/A
❑ Grills
❑1❑2❑3❑4
[]Yes ❑No ❑N/A
❑ Kettles
01❑203❑4
❑Yes ❑No ❑N/A
❑ Oven
01❑203❑4
❑Yes ❑No ❑N/A
❑ Rotisserie
❑1❑2❑3❑4
❑Yes ❑No ❑N/A
❑ Stoves
01❑203❑4
❑Yes ❑No ❑N/A
❑ Woks
01❑203❑4
❑Yes ❑No ❑N/A
❑ Other
❑1❑2❑3❑4
❑Yes ❑No ❑N/A
X. Fixtures
Compartm
Direct Plumbing/
Connected
Type
Screen
Pipe Diameter
Floor Sink/Shared
To Grease
ents
Floor Sink
Trap
❑ Hand Sink
❑Yes ❑No
010203
03/4" ❑l" ❑1'/"❑ 1'/2"❑2"
❑DP ❑FS ❑SFS
❑Yes ❑No
❑ Hand Sink
❑Yes ❑No
010203
03/4" ❑l" ❑1'/"❑ 1'/2"❑2"
❑DP ❑FS ❑SFS
❑Yes ❑No
❑ Mop Sink
❑Yes ❑No
❑1❑2❑3
03/4" ❑l" ❑1'/"❑ 1'/2"❑2"
❑DP ❑FS ❑SFS
❑Yes ❑No
Floor Mounted
❑Yes ❑No
❑ Mop Sink
❑Yes ❑No
❑1 ❑2❑3
❑3/4" ❑l" ❑1'/4"❑ 1'/z"❑2"
❑DP ❑FS ❑SFS
❑Yes ❑No
Floor Mounted
[]Yes ❑No
❑ Pot Sink
❑Yes ❑No
❑1❑2❑3
03/4" ❑l" ❑1'/"❑ 1'h"❑2"
❑DP ❑FS ❑SFS
❑Yes ❑No
Grinder
❑Yes ❑No
❑ Pot Sink
❑Yes ❑No
❑1 ❑2❑3
❑3/4" ❑l" ❑1'/4"❑ 1'/2"❑2"
❑DP [:IFS ❑SFS
❑Yes ❑No
Grinder
❑Yes ❑No
❑ Prep -Sink
❑Yes ❑No
010203
03/4" ❑l" ❑1'/"❑ 1'/2"❑2"
❑DP ❑FS ❑SFS
❑Yes [-]No
❑ Prep -Sink
❑Yes ❑No
❑1❑2❑3
03/4" ❑l" ❑1'/"❑ 1'/2"❑2"
❑DP ❑FS ❑SFS
❑Yes ❑No
❑ Pre -Rinse
❑Yes ❑No
❑1❑2❑3
03/4" ❑l" ❑1'/"❑ 1'/2"❑2"
❑DP ❑FS ❑SFS
❑Yes ❑No
Sink
Grinder ❑Yes ❑No
❑ Other
❑Yes ❑No
❑1 ❑2❑3
03/4" ❑l" ❑1'/"❑ 1'/2"❑2"
❑DP ❑FS ❑SFS
[]Yes ❑No
❑ Commercial _
❑Yes ❑No
❑3/4" ❑l" ❑1'/4"❑ 1'h"❑2"
❑DP ❑FS ❑SFS
❑Yes ❑No
Dishwasher
Hoods
Qtv.
Maint Documented?
❑Yes ❑No
Date of Last Cleaning
Cleaned By
❑FSE
❑Contractor
Contractor Name
Cleaning Method Clean Freg
❑Wash ❑Monthly
❑Solvent ❑Quarterly
❑Other ❑Annually
❑Other
Water DISDosal
❑Mop Sink
❑General Drain
❑Off Site Disposal
❑Other*
Page 3 of 4
Floor Sinks With Cookina Eauioment
Type
Location
Qty / Qty Missing Screens
❑ Floor Sinks With Wok(s)
Cooking Area
/
❑ Floor Sinks With Kettle(s)
Cooking Area
/
❑ Floor Sinks With Other
Cooking Area
/
Cooking Equipment
Floor Drains and Other Floor Sinks
Type
Location
Qty / Qty Missing Screens
Common Drains
Food Prep/Rinse/Dish-wash Area
/
Common Drains
Cooking Area
/
Floor Sinks without Equip
Food Prep/Rinse/Dish-wash Area
/
Floor Sinks without Equip
Cooking Area
/
Floor Sinks without Equip
Other Areas
/
X. Grease Removal Devices
Grease Interceptor ❑ Yes ❑ No If not, is there space available? ❑ Yes ❑ No
❑ Interceptor Shared with (FSEs):
Distance from kitchen area
Location
Manufacturer
Model
Size (Gallons) ❑ Estimated ❑ Documented
Dimensions (Inches): Length Width Fluid Depth _
Access Depth (grade to interceptor base) _
Date Installed Number of Lids (Excluding Sample Box Lid) ❑ 1 ❑ 2 ❑ 3 ❑ 4
Sample Box ❑ Yes ❑ No Baffle Tees Checked ❑ Yes ❑ No
Pumper Name
Pumping Frequency ❑Monthly ❑Quarterly ❑Semi -Annually ❑Annually ❑Other_
Grease Trap ❑ Yes ❑ No If not, is there space available? ❑ Yes ❑ No
❑Passive ❑Automatic Fixtures Connected
Location
Manufacturer Model
Size (Gallons)
Dimensions (Inches): Length Width Fluid Depth
Date Installed
Baffle Tees Checked ❑ Yes ❑ No Baffle Tees Screened ❑ Yes ❑ No
Pumping Frequency ❑Weekly ❑Semi- month ❑Monthly ❑Quarterly
❑Semi -Annually ❑Other
Serviced by Employee ❑ Yes ❑ No
If Yes, how is grease disposed? ❑Brown Grease Barrel ❑Yellow Grease Barrel ❑Trash
❑Other
XII. Closing
Requests
Request a copy of the facility menu, inspection logs, training logs, and manifests.
Request a copy of the water bill if available, ideally from the months of January or February, to determine
water usage.
Interviewee Information
Primary Language ❑English ❑Spanish ❑Chinese ❑Japanese ❑Vietnamese ❑Other
Perceived Language Comprehension ❑Fluent ❑Partial ❑Unsure
How successful was the communication with the Interviewee? (1-10)
Page 4 of 4
City Of Santa Ana
FSE Best Management Practices (BMP)
Permit No:
Name of Facility:
Address:
Name and Title of Facility Contact:
FACILITY INSPECTION
1. Removal of food grinder
2. Drain Screens Installed/Maintained
3. Kitchen Signage (BMP Poster) posted
4. Scraping practices
5. Food Waste Practices
6. Emergency Spill Response Materials
7. Utilization of Additives
8. Waste cooking oil and properly stored
9. Grease Collection Log Maintained
10. Employee Training Log Maintained
11. Lateral Cleaning and Spill Log Maintained
Comments:
INSPECTION RESULTS
Inspection Report
Inspection Date:
Inspection Type:
Inspector:
Citation Type: _
Installation/usage prohibited per ordinance
Must be present and in working condition
BMP Poster visible in food prep/dishwashing areas
Pots, pans, and plates to be scraped of food debris prior to washing
Food waste to be placed in plastic bags for trash, not in sink(s)
Grease absorbent materials present and accessible in event of a spill
Additives for emulsifying or biological/chemically treating Fats, Oils, and Grease (FOG)
prohibited — unless approval by FOG Control Program Manager
Waste cooking oil not disposed of in drains; and waste grease container present, not
leaking, and properly labeled
Must be kept current and accessible at all times
Must be kept current and accessible at all times
Must be kept current and accessible at all times
❑ Facility is in COMPLIANCE. No corrective action is required at this time.
❑ NOTICE OF NONCOMPLIANCE
Facility is in noncompliance Required corrective action includes
Y N of the items checked below: rY any or all of the following:
❑❑ Food grinder (garbage disposal) installed
❑❑ Drain screens missing/damaged/clogged
❑❑ BMP poster missing/obscured/damaged, etc.
❑❑ Employees observed not following scraping practices
❑❑ Food waste in sink(s) and not in
enclosed plastic bag or garbage
❑❑ Missing/inadequate or inaccessible
absorbing materials
❑❑ Additives utilized without approval of FOG Program Manager
❑❑ Grease container leaking, not
present, or improperly labeled s� '
❑❑ Evidence of waste cooking oils in drains s —
❑❑ Grease Collection Log missing or not current
^QLD
❑❑ Employee Training Log missing or not current 4DEr
❑❑ Lateral Cleaning and Spill Log missing or not current
❑❑ Other:
❑ Remove food grinder (garbage disposal)
❑ Install/repair/clean drain screen(s)
❑ Post/repair/replace BMP poster
❑ Train employees on scraping practices
❑ Train employees on proper disposal of food waste
❑ Make available/accessible grease absorbent grease
material for spills
❑ Discontinue Additive use or obtain approval
❑ Provide, properly label, & maintain waste grease
container
❑ Train employees on proper disposal of FOG
❑ Make available/accessible and
update Grease Collection Log
❑ Train employees on all BMPs & update Training Log
❑ Make available/accessible and Lateral
Cleaning and Spill Log
❑ Other:
The above checked item(s) must be corrected within days of receipt of this Notice of Noncompliance.
AKNOWLEDGEMENT OF RECIEPT OF BMP INSPECTION REPORT
Signature of Facility Contact
Signature of Inspector
Date
Date
FOR OFFICE USE ONLY
Revised 28/12/2006
City of Santa Ana
FSE Interceptor/Trap Inspection Report
Permit No:
Name of Facility:
Address:
Required Pumping Frequency:
Name and Title of Facility Contact:
Interceptor/Trap Location:
Interceptor Liquid Depth: inches
FACILITY INSPECTION: Grease Removal Equipment (GRE)
Inspection Date:
Inspection Type:
Inspector:
Photo #:
Citation Type:
1. Floating Fats, Oils, and Grease (FOG) Layer -(FF) Thickness: inches
2. Settable Solids (SS) Thickness: inches
3. Total FF and SS Thickness: inches % Accumulated FOG and SS: %
4. Last cleaning/pump-out date:
5. Mechanical Condition: See Results for Deficiencies
6. GRE Pumping Record Keeping: See Results for Deficiencies
Comments:
INSPECTION RESULTS
❑ Facility is in COMPLIANCE. No corrective action is required at this time
❑ NOTICE OF NONCOMPLIANCE
Y N Facility is in noncompliance
of the items checked below:
❑ ❑ Interceptor/Trap is inaccessible for inspection
❑ ❑ Interceptor/Trap FOG and settable4solidscapacity exceeded
❑ ❑ Excessive FOG in the sample box
❑ ❑ Discharge (Effluent Line) restrictedEl ❑ Baffle tubes plugged, submerged,
damaged or missing
Insufficient GRE record keeping
❑ ❑ Pumping Frequency not within required interval
❑ ❑ Other
Required corrective action includes
any or all of the following:
❑ Promptly remove obstructions that
do not allow access to interceptor/trap
❑ Pump out Interceptor/Trap completely
❑ Pump out sample box completely when GRE is serviced
❑ Clean effluent line (Hydro -jet)
❑ Repair or replace baffle tubes
❑ Maintain GRE records (log and/or hauling/pumping records)
❑ Pump interceptor/trap within required frequency interval
❑ Other
The above checked item(s) must be corrected within days of receipt of this Notice of Noncompliance.
AKNOWLEDGEMENT OF RECIEPT OF INTERCEPTOR INSPECTION REPORT
Signature of Facility Contact
Signature of Inspector
Date
Date
FOR OFFICE USE ONLY
Revised 12/28/2006
APPENDIX S
SANTA ANA ENFORCEMENT /
LATERAL EVALUATION PROCESS FLOW
City of Santa Ana EEC
FOG Control Program Manual
Revised February 1, 2019
Customer
Request
Mainline CCTV
Findings
LID Residential or
Non-FSE
Commercial
Process Flow
HD Residential
Process Flow
Yes No
LID Res or NO
Non-FSE FSE?
Comm?
Repair/Replace
Required?
No
Perform Lateral
Repair/Replace
No
Issue CW
YeS Preliminary Yes
Lateral
Yes Lateral
NO
Revocation Warning
Follow-up
Assessment
Impacted
Repair/Replace
Letter/Schedule
CCTV
Complete?
By FOG?
Required?
Follow-up
CCTV (2-3 mos)
No
Yes
Request Clean/CCTV
from Customer (Verbal)
Perform Lateral
Provide education (flyer) Repair/Replace
to Customer Process Flow
issue corrective
SSO Event 10 SSO Response Public SSO? NO Actions Letter to
Process Flow Private Property
Owner(s)
Yes
Follow-up/
Characterization
Process Flow
FOG Compliance
Inspection
n-Compliai
Identified?
YNO
Y2S Warnings/NOVs/
Citations
Santa Ana Enforcement/Lateral Evaluation Process Flow — Draft
7/15/2009
Impacted
No Further
By FOG?
Action
NO
Required
No
Yes
Yes
Continue to
Monitor?
Issue Letter Requiring
Routine Lateral
Maintenance (3-6mos)
Continue to Monitor
No
Repeat CCTV
Impacted
By FOG?
Yes
Issue CW
Repeated Y2S
Revocation Letter
NOVs
equiring Grease
Interceptor
Installation
No
Continue Routine
FOG Inspections
APPENDIX T
MULTI -FAMILY HOMES AND SINGLE FAMILY HOME
EDUCATIONAL MATERIAL
City of Santa Ana EEC
FOG Control Program Manual
Revised February 1, 2019
Think TRASH..
NOT TOILET! III
ATTENTION!!!
Toilet Papers do not clog the
sewer system but Flushable Wipes
DOM
To avoid sewer overflows due to
clogging of sewer pipes, do not
flush the flushable wipes into the
toilet; instead, place them in a
trash can.
➢
What NOT to Flush!
Toilet is NOT a Trash Can!!
Flushable wipes are not dispersible products
❖ "Dispersible" means products
dissolve in the water and become
part of water flow. Toilet paper is
dispersible.
Personal Cleansing products, such as
flushable wipes are not "flushable"
or "dispersible."
❖ Instead, they will clog your toilets.
ri �-ter y
Never FLUSH the flushable wipes. Place
them in a trash can.
➢ Following items belong in the trash can:
❖ Cleaning wipes ("disposable" wipes
or flushable wipes, facial wipes, baby
wipes, moist towelettes, disinfecting
wipes), etc.
❖ Condoms, Cotton balls, Swabs and
pads, Dental Floss, Tampons and
Applicators, Maxi -pads, Paper
Towels, etc.
❖ Flammable or explosive substances
such as paints, turpentine, nail polish
and polish remover, motor oil,
transmission fluids, etc.
What Happens Without
Your Help
Maintenance crew removing wipes from
clogged pumps.
➢ If you flush non -dispersible
items down the toilet, you may
unintentionally cause a messy
sewer overflow in your house,
your neighborhood, or
someone else's neighborhood.
➢ During stormy weather, the
wipes can clog the sewer
pumps and a sewer overflow
could result.
➢ Your health.. Money...??
For more information, please visit
the website:
www.ci.santa-ana.ca.us
(or)
Call: 1-xxx-xxx-xxxx
The Drain Is
Not A Dump
ATTENTION:
Your Neighborhood has been identified as requiring additional sewer maintenance
due to blockages. Please read the information below for ways that you can help
prevent future sewer blockages in your neighborhood.
Cut Out the dumping of Fats, Oils and Grease (FOG) into the
sinks and drains in your home.
Pouring cooking oil and grease into kitchen sinks, floor drains
or toilets can be costly to homeowners, City of Santa Ana, and
the environment. Oil and grease is generated by the
preparing and cooking of food. When it is rinsed down
plumbing systems it can build up and eventually block the
entire pipe causing a sewer back-up or overflow.
What You Can Do:
• Never pour fats, oils and grease (FOG) down the drain or
garbage disposal.
• Use paper towels or a rubber scraper to remove FOG from
pots, pans, and dishware before washing.
• Dispose of food waste directly into the trash
• Take your accumulated FOG to Orange Coast College at
2701 Fairview Road for recycling. If you can't recycle your
FOG waste, mix FOG with absorbent material like shredded
newspaper or cat litter and place in trash.
What Can Happen If You Don't:
• Raw sewage overflowing into your home or neighbor's home.
• Potential contact with disease causing organisms.
• Raw sewage flowing into parks, yards and beaches.
• Increased sanitation fees to you as a result of higher sewer
maintenance costs.
For more information please call (714) 647-3317.
The Drain Is Not A
Dump
Scrape Fats Oils and
Grease Into the Trash
APPENDIX M
A COLLECTION OF REGULATIONS AND LOGS WHICH
SUPPORT THE CITY'S FOG CONTROL PROGRAM
Kitchen Best Management Practices (BMP's)
Sinks and Drains
Drain Screens
■ Be installed on all drains
■ Have openings between 1/8" and 3/16"
■ Be removable for ease of cleaning
■ Be frequently cleaned (dispose of the screened solids to the trash)
Grease Container Usage
■ Pour all liquid oil and grease from pots, pans, and fryers into a waste grease container
■ Prior to washing, scrape solidified fats and grease from pots, pans, fryers, utensils,
screens, and mats into a container
■ Use recycling barrels or bins with covers for onsite collection of grease and oil
■ Empty grill top scrap baskets or boxes into a container
Dishwashing
• Use rubber scrapers, squeegees, or towels to remove food and all visible fats, oils and
grease from cook and serving ware prior to dishwashing
■ Dry wipe remaining food and fats, oils and grease into trash can prior to dishwashing
mill Prevention and Clean-up
Proactive Spill Prevention and Clean -Up Procedure BMPs
■ Develop and post spill procedures
■ Develop schedule for training employees about procedures
■ Designate a key employee who monitors clean-up
Spill Prevention BMPs
■ Empty containers before they are full to avoid accidental spills
■ Provide proper portable container to transport materials without spilling
■ Use a cover to transport grease materials to a recycling barrel
Spill Clean-up BMPs
■ Block off sink and floor drains near the spill
■ Clean spills with towels and absorbent material
■ Use wet cleanup methods only to remove trace residues
Absorbent Materials and Towel Usage
• Use disposable absorbent materials to clean areas where grease may be spilled or
dripped
■ When using paper towels, use food grade paper to soak up oil and grease under fryer
baskets
• Use towels to wipe down work areas
• Use absorbent materials under colanders in sinks when draining excess meat fat
Food Waste Disposal/Recycling
• Used or spent oil and grease generated from fryers and other cooking equipment can be
recycled through a rendering or recycling company.
Food Grinders
■ Food grinders should not be used in FSEs because the resulting large volume of food
solids may clog drain pipes and/or fill grease traps and interceptors.
Employee Education
• An Education Program on the BMPs should be implemented consisting of:
• New employee training program
• Frequent refresher training program
• Kitchen BMP signage
Practicas Mejores en el Manejo de la Cocina
Fregaderos y Desague
Coladeras del Desague
■ Deben ser instaladas en todos los desagues.
■ Deben tener aberturas dentro de 1 /8" and 3/16"
■ Deben ser removidas para facilitar limpieza.
■ Deben ser limpiadas frecuentemente (deseche los residuos de comida
visibles en el bote de basura.)
Uso del Contenido de Grasa
■ Heche todo aceite liquido y grasa de las ollas, cazuelas, y freidoras en un
recipiente de grasa .
■ Antes de lavar, raspe la manteca y grasas de las ollas, cazuelas,
utensilios, coladeras, y tapetes en un recipiente.
■ Use barriles de reciclar con tapas cuando colecta para colectar grasas y
aceites.
■ Vacie los restos de las canastas o cajas de las parrillas en un recipiente.
Lavando los Trastes
■ Use raspadores de jebe, enjugadores, o toallas para quitar la comida y
toda la grasa, aceite y manteca que es visible en los trastes y de servir
antes de lavarlos.
■ Usando una toalla seca, limpie los residuos de comida y de grasas,
aceites, y manteca en un bote de basura antes de lavarlos.
Prevencion de Derrames y Limpieza
Prevencion Proactiva de Derrames y Procedimiento de Limpieza
■ Desarrolle un procedimiento de limpieza de derrames y pongalo en un
lugar visible.
■ Desarolle un programa de entrenamiento para los empleados acerca de
los procedimientos.
■ Designe un empleado quien supervise la limpieza.
Prevencion de Derrames
■ Vacie los recipientes antes que se Ilenen para evitar derrames
accidentales.
■ Proveer recipientes adecuados y portables para transportar materiales sin
derramar.
■ Use una taps para transportar materiales de grasa al barril de reciclo.
Limpieza de Derrames (BMP's)
■ Tape el fregadero y los desagues del piso cerca del derrame.
• Limpie los derrrames con toallas y materiales absorbentes.
■ Use metodos de limpieza con agua solo para quitar los residuos.
Uso de Materiales Absorbentes y Toallas
• Use materiales absorbentes y desechables para limpiar areas donde la
grasa puede ser derramada o puede gotear.
• Cuando use toallas de papel, use papel de grado para comidas para
absorber la grasa debajo de las canastas de freir.
• Use toallas para limpiar areas de trabajo.
■ Use materiales absorbentes debajo de colanderas en fregaderos cuando
exprima el exceso de grasa de las carnes.
Deshaciendose de los Residuos de Comida/Reciclar
■ Aceites usados y grasa generada de los aparatos de freir y otros aparatos
de cocina pueden ser reciclados a traves de una compania recicladora.
Moledores de Comidas
■ Moledores de comidas no deben ser usados en los establecimientos de
servicios de comida ya que el gran volumen de comidas solidas pueden
obstruir las canerias del desague o Ilenar los interceptores y
bloqueadores de grasa.
Educacion de los Empleados
• Un Programa de Educacion en las Mejores Practicas en la Cocina debe
ser implementado.
• Programa para entrenar a nuevos empleados.
■ Programa frecuente de repaso, de entrenamiento.
• El cartel indicando las reglas de las Mejores Practicas en la Cocina.
Managing
FATS_ OIL and CREASE
" It '
sier than YOU TWaLl.".
THE THE
INCop WAY
La Forma Incorrecta
a
Do not pour cooking
residue directly
into the drain.
No vierta residuos de
cocinar directamente
en el desague.
Do not dispose
of food waste into the
garbage disposal.
No ponga desperdicios de
comida en el triturador de
comida.
Do not pour waste oil
directly into the drain.
No ponga desperdicio de
aceite directamente en el
desague.
Do not wash floor
mats where water wil
run off directly into
the storm drain.
No lave tapetes de piso en un
lugar donde el agua corra
hacia el desague.
RIGHT WAY
La Forma Correcta
1
Wipe pots, pans, and
work areas prior to
washing.
Limpie con una toallita
las ollas, cazuelas, y
areas de trabajo antes
de la varlos.
Dispose of food
waste directly into
the trash.
Deseche los
desperdicios de comida
en el bote de basura.
�J
Collect \Haste oil
and store for recycling.
Junte el desperdicio de
aceite y guardelo para
que sea reciclado.
jP
Clean mats inside
over a utility sink.
Limpie los tapetes de
piso detro de un lavabo
o fregador.
�— 11�1F�' California Restaurant Association and the City of Santa Ana
�e!o��r��M w' For more information (para mas information (lame a) (714)647-3320
RECYCLABLE GREASE (YELLOW GREASE)
PICKUP / DISPOSAL LOG
FACILITY NAME:
DATE I PICKED UP BY WHOM I SERVICE COMMENTS (volume collected, etc.)
LATERAL SEWER LINE
MAINTENANCE LOG
FACILITY NAME: LOCATION:
DATE SERVICED BY WHOM TYPE OF SERVICE SERVICE COMMENTS
(rodding, jetting, repair, etc.) (problems, observations, etc.)
GREASE TRAP / INTERCEPTOR
MAINTENANCE LOG
FACILITY NAME: LOCATION:
TYPE OF SERVICE I Disposal Volume SERVICE COMMENTS
DATE SERVICED BY WHOM (pumping/hauling, Site pumped (volume pumped,
repair, etc.) (if known) problems, etc.)
EMPLOYEE BMP TRAINING LOG
FACILITY NAME: LOCATION:
EMPLOYEE NAME INITIAL TRAINING DATE REFRESHER TRAINING
Date Date Date Date