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Dated this -'Day of May, 2010
A-2000-1236-01
FIFTH AMENDMENT TO PROGRAM LICENSE
AND SERVICE AGREEMENT #980603
between: HIGH LINE CORPORATION
145 Renfrew Drive, Suite 210
Markham, Ontario
L3R 9R6 Canada
(hereinafter referred to as HIGH LINE)
and: CITY OF SANTA ANA
20 Civic Center Plaza
Santa Ana, CA
t 92702 USA
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0 (hereinafter referred to as CUSTOMER)
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Parties entered into certain agreement entitled Program License & Service Agreement
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v co, til #980603" dated June 22, 1998, hereinafter referred to as "Program and Service Agreement",
for the provision of various computer program licenses and software modules. The Parties
subsequently executed amendments dated April 3, 2000, May 3, 2001, January 19, 2006, and
January 12, 2009, hereinafter referred to as "Program and Service Amendment #1, #2, #3 and
#4" respectively.
The parties now desire to again amend said Agreement in order to upgrade the Program
License and Service Agreement to ePersonality.
This document when duly signed by both parties will constitute an Agreement Amendment to the original
agreement and amendments stated above. When in conflict with the original agreements, the terms and
conditions of this Agreement Amendment shall prevail.
TERMS AND CONDITIONS
HIGH LINE agrees to provide CUSTOMER, a non-exclusive and non-transferable perpetual license for
the use of PERSONALITY Application Modules to process up to 9,999 active Employee Records,
Employee Records being defined as the highest number of employees administered by the system in any
month during a twelve-month service period. The Software and Services covered by this Agreement
include:
Part I - High Line Application Software Modules
CUSTOMER agrees to pay HIGH LINE a one-time license upgrade fee of $20,000 to upgrade the High
Line application software modules licensed under Program License and Service Agreement #980603
listed below from Personality 2000 to ePersonality. Said modules are covered under Annual Service
Agreement #980603:
Module Maintenance Fee
Foundation $5,855
Payroll $8,265
Benefits Administration $2,755
Attendance $2,755
Salary Administration $2,340
Labor Relations $1,170
Total $23,140
The Forecasting & Costing (formerly Financial Cost Control) module is indicated to be a licensed
module per the original agreement; however, at the time of this Agreement preparation, the module cost
has not been paid, is not in production and is not covered under an Annual Service Agreement. This
module will not be included in eP upgrade fee and services. Upon implementation of this module,
CUSTOMER shall pay the cost of the license per the terms in this amendment. No further eP upgrade
fees will be required at that time.
(1) Maintenance Fee. Personality 2000 Maintenance Fee rates apply in the year of upgrade; upon renewal
of Annual Service term April 1 post go live, ePersonality rates from the schedule above will be in effect.
Thereafter, increases in annual maintenance fees shall be bound by the terms of the Annual Service
Agreement, paragraph 3.
The Position Control module is a licensed module per the original agreement, has been paid for,
implemented, and is covered under the Annual Service Agreement. However, this functionality has been
merged into the Foundation module in ePersonality. As such, the annual maintenance fee for Position
Control is included in the maintenance fee for Foundation.
Per terms of the Program License and Service Agreement, HIGH LINE shall include software
customizations made for CUSTOMER in future releases of License Programs including ePersonality.
This includes but is not limited to Salary Matrix, Mass Salary Update, and Billable Time.
HIGH LINE agrees to provide Licensed Software Support and Maintenance services to CUSTOMER for
the application modules covered per the terms of the Annual Service Agreement.
Payment terms:
License Upgrade Fee - Payable after January 1, 2011, N30 upon receipt of invoice.
Part II - High Line's Windward Report Writer
Item Fee
Limited Volume Server Engine - 250 Reports/day: Production and
Test Server & One Autotag $3,990
HL Integration $2,500
Discount on License ($1,490)
Annual Maintenance $1,275
Total $6,275
Payment terms:
License - 100% Due upon I't software Installation, N30 upon receipt of invoice.
2
Maintenance fees - Due upon 1st software installation and billed at the prevailing rate. Annual Fee shall
be pro-rated from install to coincide with the terms of the current Support agreement Apr 1 - Mar 31,
N30 upon receipt of invoice.
Part III - Third Party Applications
Oracle Application Specific Licensing
Item License Cost Maintenance
Production Environment:
Oracle Database Server - Standard Edition
ONE, 2 Processor License. ($3,500/User $7,000 $2,550
License, $1,275/User Maintenance)
Oracle Internet Application Server -
Standard Edition ONE, 2 Processor License.
($3,500/User License, $1,275/User $7,000 $2,550
Maintenance)
Oracle Business Intelligence - Std Ed., 10
Named users ($300/User License, $115/User $3,000 $1,150
Maintenance)
Test Environment:
Oracle Database Server - Standard Edition
ONE, 10 Named Users. ($110/User License, $1,100 $700
$70/User Maintenance)
Oracle Internet Application Server -
Standard Edition ONE, 10 Named Users. $1,100 $700
($110/User License, $70/User Maintenance)
Total $19,200 $7,650
HIGH LINE agrees to provide Licensed Software Support and Maintenance services to CUSTOMER to
coincide with the terms of the current Annual Service Agreement. For the right to use Third Party
Application Software programs, CUSTOMER agrees to execute the applicable Oracle Sub-License
Agreement attached to this amendment.
Payment terms:
License - 100% Due upon 1 s` software Installation, N30 upon receipt of a valid invoice.
Maintenance fees - Due upon 1st software installation and billed at the prevailing rate. Annual Fee shall
be pro-rated from install to coincide with the terms of the current Support agreement Apr 1 - Mar 31,
N30 upon receipt of invoice.
Part IV - ePersonality Upgrade Implementation Service Fees
The scope of the implementation shall be to implement the current functionality used in Personality 2000
utilizing the features and new approaches provided in ePersonality. High Line and the CUSTOMER will
jointly agree on the approach necessary to address any gaps identified. CUSTOMER is responsible for
custom reports and interfaces that were not developed by HIGH LINE. HIGH LINE will provide support
in migrating the existing custom UPSTUBC/D Check and Deposit Oracle reports to run in ePersonality
using Oracle Business Intelligence (Oracle Reports Server).
CUSTOMER shall pay HIGH LINE the discounted fees below for implementation services necessary to
upgrade Personality 2000 to ePersonality.
Tasks Typical Days Fee
eP Kick-off- Project review '/2 Day n/c
Software Installation and Basic Technical 3 Days $3,000
Assistance - remote
Functional Review/Gap Analysis, prelim. 5 Days $6,000
Training (onsite)
eP Training, Implementation, and Support 5 Days $5,000
(remote)
Total $14,000
The implementation approach is a Train-the-Trainer (team members) methodology. The Typical Days in
the fee schedule are estimates based on our experience in similar environments.
The onsite Functional Review / Gap Analysis week will be billed at the remote consulting rate (in the
schedule above) instead of the onsite rate. HIGH LINE does not anticipate the need for additional time
above the Typical Days estimate. CUSTOMER must approve any additional time should there be a need
and such time will be billed at remote consulting rates.
Payment Terms:
Professional Services are billed bi-weekly on a time-spent basis: payment due N30 days.
All onsite travel and reasonable out of pocket expenses necessarily and actually incurred by HIGH LINE
will be passed through as incurred.
Part V - Optional Application Software Modules
CUSTOMER shall have the option to license one or more of the following application software modules
from HIGH LINE at the costs in the table below for a period of 60 months from the date of execution of
this amendment by way of Billing Authorization pursuant to the Program License and Service
Agreement. Maintenance fees shown in the table below are current eP rates at time of Agreement
preparation and are subject to change upon licensing and added to the Annual Service Agreement.
Item License Maintenance' Fee
Forecasting & Costing $16,500 $3,790
Safety & Health $5,500 $1,070
Training & Development $5,500 $1,070
Time Scheduling $27,500 $6,315
Workflow $11,000 $2,145
Employee and Manager Self Service $11,000 $2,145
Time Management Self Services $11,000 $2,145
Benefits Self Service $11,000 $2,145
Upon license, modules become subject to the terms of the Program License and Service Agreement and
Annual Service Agreement.
4
Implementation services will be billed on a time-spent basis at the last rates amended to the Program
License and Service Agreement.
Payment terms:
License - 100% Due upon 1St software Installation, N30 upon receipt of a valid invoice.
Maintenance fees - Due upon 1St software installation. Annual Fee shall be pro-rated from install to
coincide with the terms of the current Support agreement Apr 1 - Mar 31, N30 upon receipt of invoice.
In Witness whereof the parties have executed this Agreement as of the effective date stated herein.
HIGH L CO RATION CITY OF SANTA ANA
PER: PER:
NAME: arl Niemuller NAME:
DAVID N. REAM
TITLE: President TITLE: City Manager
DATE: Apri130, 2010 DATE: MAY 17 2010
ATTEST:
?iytift .o . 17('1a or,,
Maria D. Huizar, Clerk of Council
APPROVED AS TO FORM:
Joseph W. Fletcher, City Attorney
By:
Laura eddy, Assistant C' Attorney
RE: Fifth Amendment to Program License and Service Agreement #980603Page 1 of 3
ORACLE CORPORATION SUB-LICENSE AGREEMENT
As per Fifth Amendment to Program License and Service Agreement #980603
between: HIGH LINE CORPORATION
145 Renfrew Drive, Suite 210
Markham, Ontario Canada
L3R 9R6
( "Sub-licensor" )
and: CITY OF SANTA ANA
20 Civic Center Plaza
Santa Ana, CA
92702 USA
( "Sub-licensee" )
This Sub-Licensee Agreement when fully executed forms an integral part of the "Fifth Amendment to Program
License and Service Agreement #980603" between Sub-licensor and Sub-licensee.
Sub-licensor has entered into a Value Added Relicensor Agreement to allow Sub-licensor the right to market and
grant sublicenses, at discounted rates, to Sub-licensee. In accordance with the terms and conditions of the Value
Added Relicensor Agreement entered into by Sub-licensor, Sub-licensee must agree to the terms and conditions
of this Sub-license Agreement for the right to use the Application Programs noted in Exhibit A, Oracle
Corporation Application Programs, of this Agreement.
Terms and Conditions
Sub-licensee agrees to the following terms and conditions:
(i) use of the Application Programs are restricted to object code form only on a single Designated System, as
described in Exhibit A, by a maximum number of Users for Sub-licensee's own internal data processing;
(ii) transfer or duplication of the Programs is prohibited except for temporary transfer in the event of
computer malfunctions and a single backup or archival copy;
(iii) assignment, giving, transferring, timesharing, subscription service, hosting, outsourcing or rental of the
Programs is prohibited;
(iv) use of the Programs for any purpose outside the scope of the Fifth Amendment to Program License
and Service Agreement #980603 between the Sub-licensor and Sub-licensee is prohibited except as
otherwise specified;
(v) the reverse engineering, disassembly or decompilation of the Programs is prohibited except where Sub-
licensor has not provided Sub-licensee, within a reasonable time and after written request, such
information as is available to Sub-licensor and is necessary by Sub-licensee to create software programs
which are interoperable with the Programs but do not infringe the intellectual property rights;
(vi) title of the Programs shall not pass to Sub-licensee and Sub-Licensor (or Oracle Corporation) retains all
ownership and intellectual property rights to the programs;
(vii) Sub-licensee shall, at termination of this Sub-license, discontinue use and shall destroy or return to Sub-
licensor the Programs, documentation and all archival or other copies of the Programs;
RE: Fifth Amendment to Program License and Service Agreement 4980603Page 2 of 3
(viii) publication or disclosure to third parties of any results of benchmark tests run on the Programs is
prohibited;
(ix) Sub-licensee must comply fully with all relevant export laws and regulations of Canada and the United
States to assure that neither the Programs nor any direct product thereof are exported, directly or
indirectly, in violation of Canadian or United States laws;
1. (x) the Programs are not specifically developed or licensed for use in any nuclear, aviation, mass
transit, or medical application or in any other inherently dangerous applications. Any claims or damages
arising from use of the Programs for such applications by Sub-licensee are prohibited;
(xi) Sub-licensee, while covered under an Annual Support Agreement with Sub-licensor as per Fifth
Amendment to Program License and Service Agreement #980603 between Sub-licensor and Sub-
licensee, shall direct any technical support issues directly to Sub-licensor.
Entire Agreement
This Sub-license Agreement, include Exhibit A attached hereto, constitute the entire understanding between the
parties as it relate to sublicenses and supercedes all prior oral or written agreements or understandings between
them. It may not be changed orally, but only by an Agreement in writing executed as provided herein.
The undersigned hereby acknowledges that they have read and that they fully understand the terms of the above
Sub-license Agreement, the terms and conditions of which are hereby incorporated and acknowledged by this
reference. The undersigned hereby agree that by signing this document they become parties to said Agreement
and agree to be bound by all terms, conditions and obligations contained therein.
HIGH L Farl RP TION
PER: NAME:
iemuller
TITLE: President
DATE: April 30, 2010
CITY OF SANTA ANA
PER:
_AAME:
DAVID N. REAM
TITLE: City Manager MAY 17 ZM
DATE:
ATTEST:
C-WA4-1? lJ, h(// za
Maria D. Huizar, Clerk oft ouncil
APPROVED AS TO FORM:
Joseph W. Fletcher, City Attorney
By:
Lauia Sheedy, Msistant City Attorney
THIS AGREEMENT IS FOLLOWED BY EXHIBIT A.
RE: Fifth Amendment to Program License and Service Agreement #980603Page 3 of 3
EXHIBIT "A"
ORACLE CORPORATION APPLICATION PROGRAMS
In accordance with the Business Alliance Programme Agreement number 3285 dated June 7, 1997 and the
"Addendum" bearing an effective date June 1, 1999 in effect between the Sub-licensor and Oracle Corporation
Canada Inc. ( "Oracle" ), Sub-licensor hereby grants to the Sub-licensee a non-exclusive, non-transferable
sublicense of the Programs set forth:
ORACLE APPLICATION SPECIFIC PROGRAMS and LICENSE TYPE as applicable:
List below:
• Oracle Reports Developer Suite - I User Seat
Added per Fifth Amendment to Program License and Service Agreement 9980603
• Oracle Database Server - Standard Edition ONE, 2 Processor License.
• Oracle Internet Application Server - Standard Edition ONE, 2 Processor License.
• Oracle Business Intelligence - Std Ed., 10 Named users
• Oracle Database Server - Standard Edition ONE, 10 Named Users.
• Oracle Internet Application Server - Standard Edition ONE, 10 Named Users.
If Sub- Licensee does not purchase Oracle Licenses from Sub-Licensor or owns a current license of the
above, Sub-Licensee agrees to provide Sub-Licensor with their CID/CSI account numbers for those
Oracle products not Sub-Licensed through Sub-Licensor.
Oracle Product Name & applicable CID/CSI
Oracle Product Name & applicable CID/CSI
Oracle Product Name & applicable CID/CSI
Oracle shall not be held liable for any damages, whether direct or indirect, incidental or consequential arising
from the use of the Programs. This Sub-license does not include warranties, express or implied, on behalf of
Oracle.
Sub-licensor is permitted to audit the end user's use of the programs as licensed herein and, require the end user
to provide reasonable assistance and access to information in the course of such audit and permit the Sub-
licensor to report the audit results to Oracle or to assign the Sub-licensor's right to audit the end user's use of
the programs to Oracle. Where the Sub-licensor assigns the right to audit to Oracle then Oracle shall not be
responsible for any of Sub-licensor's end user's costs incurred in cooperating with the audit.
Gallagher Lambert Group
CERTIFICATE OF INSURANCE
This is to certify to: City of Santa Ana
20 Civic Centre Plaza, PO Box 1988 ;
Santa Ana, CA 92702
that Policies of Insurance as herein described have been issued to the Insured named below and are in for ce at this date. J'
Named Insured: High Line Corporation & High Line inc.
Address: 145 Renfrew Drive, Suite 210,
Markham, ON L3R 9R6 N~
Operations to which this certificate applies: N)
To provide Products and Services (Implementation Training and Consulting Services on our ' " duct). v
Insurer/Policy No. Type of Policy Effective/Expiry
(mm/dd/yyyy) Coverage Limits
St. Paul Fire & Marine
Insurance Company Commercial 09/12/2009
General Liability Each Occurrence CDN$5,000,000
CP00034791
•09/12/2010 General Aggregate
Products & Completed
CDN$5,000,000
Operations Aggregate CDN$5,000,000
Non-Owned Automobile
Liability CDN$1,000,000
St. Paul Fire & Marine
Insurance Company Technology 09/12/2009
Errors & Each Wrongful Act CDN$2,000,000
Omissions 09/12/2010 Total Limit
CDN$2,000,000
CPCO034791 Liability
The Hartford Insurance
Company US Premises 09/1212009
Liability General
Aggregate
US$2,000,000
83 5BM PR6633
09/12/2010 Personal & Advertising Injury
Tenants Legal Liability US$1,000,000
US$ 300,000
Medical Expenses US$ 10,000
The Hartford Insurance
Company US Workers 09/12/2009
Compensation & Worker's Compensation -
83 WEC ZF3985
Employers 09/1212010
Liability Statutory Coverage
Emolover's Liabill
Each Accident - Bodily Injury
by Accident US$1,000
000
Policy Limit - Bodily injury ,
by Disease
Each Employee - Bodily injury US$1,000,000
by Disease US$1,000,000
APPROVED AS TO FOIMThe West Mail, Suite 1710, Toronto, ON M9C 5L5
Main 416 620 8030 Fax 416 620 1464
i /Z
La Stitt Sheedy
A.ssis ant City Attorney
Gallagher Lambert Group
CERTIFICATE OF INSURANCE
Note' It is hereby understood and agreed that City of Santa Ana is added to the Commercial General
Liability Policy as an additional Insured but only with respect to liability arising out of the operations of
the Named insured.
Insurance afforded is subject to the terms, conditions and exclusions of the applicable policies. This Certificate is issued as
a matter of information only, and confers no rights on the holder and imposes no liability on the Insurer. The Insurer will
endeavour to mail to the holder of this Certificate 30 days written notice of cancellation of these policies.
Date: September 8, 2009
Broker: Lowndes Lambert Corporate Risk Limited
Albert D. Isidoro, BA, AIIAP
Authorized Representative
APPROVED AS TO FORM
185 The West Mall, Suite 1710, Toronto, ON M9C 51-5
Main 416 620 8030 Fax 416 620 1464
°- _`
Laura Stitt Sheedy
Assistant City Attornev
MEMORANDUM
Francisco Gutierrez
To: Executive Director
From: Administrative Services Manaaer
Date: May 5, 2010
Subject: High Line Corporation Amendment to Agreement
The amendment to the High Line contract allows for the upgrade to ePersonality.
Since we still have funds from last council approval for payroll software, we do not
need to allocate anymore money.
Sh Nronennegen
SS.