Loading...
HomeMy WebLinkAboutGIGAKOM INSURANCE NOT REQUIRED N-2026-078 WORK MAY PROCEED CITY CLERK DATF: APR 01 2026 E-RATE ATTACHMENT to SERVICE AGREEMENT *;Un S t2m>7e.r9 tt3Z) For PROJECT 0492-26C.1 -NETWORK ELECTRONICS for CITY OF SANTA ANA THIS ATTACHMENT, hereafter referred to as "Attachment", is entered into by and between the City of Santa Ana, hereinafter called"City",and GigaKOM,a California corporation,hereinafter called"Service Provider",and is an attachment to the Agreement provided by the Service Provider, hereafter referred to as "Agreement'. City and Service Provider are sometimes individually referred to as"Party"and collectively as"Parties." The terms and conditions set forth in this Attachment shall take precedent over any other agreement between the Parties. NOW,THEREFORE,the Parties, in consideration of the mutual covenants hereinafter set forth, agree as follows: 1. Scope of Work.The Service Provider agrees to furnish all services and/or equipment necessary to perform and complete, in a good workmanlike manner,the work in strict accordance with the Request for Proposal No 0492-26C.1—Network Electronics for City of Santa Ana and the Service Provider's proposal attached hereto as Exhibit A. 2. Total Contract Price. As full consideration for the faithful performance of the agreement, City shall pay to Contractor, subject to any additions or deductions as provided in the Contract Documents, including the Service Provider's Quote attached hereto as Exhibit B,the sum of: Total sum of Base Proposal Seventy-One Thousand,Three Hundred Twenty Dollars and Ninety-Eight Cents($71,320.98). City's obligation under this Agreement shall not exceed fifteen percent(15%)of the Base Proposal.The remaining eighty-five percent (85%)shall be reimbursed by the federal government. 3. Payment. The payment method for the agreed upon service shall be USAC's Service Provider Invoicing(SPI). Service Provider agrees to invoice the City for the undiscounted amount of the service only and shall be responsible to prepare and submit the Form 472 for the reimbursement of the discounted amount from USAC. The Service Provider agrees that prior to submitting the Form 472, a. Service Provider has performed the services that reimbursement is being requested for,and b. Service Provider has submitted a discounted invoice to the City for a reimbursement amount being requested for. 4. Service Delivery. In compliance with the E-rate program rules,Parties agrees that the service(s)under the Agreement will not begin prior to July 1,2026,or extend beyond September 30,20271 without prior approval of USAC. Parties agree that no service(s)may commence until the Service Provider has received a duly authorized written Notice to Proceed from the City. 5. Growth Clause. The Parties agree that during the term of the Agreement the City may increase the scope of the agreed upon service(s) in whatever manner that best meet the interest of the City. No change to the Agreement shall be enforceable unless agreed upon in writing by both Parties. 6. Multi-Year Licensing and Services.The contract term shall extend through the full duration of any multi-year software licenses„maintenance agreements,support services,or other recurring services awarded herein.The contract expiration date shall align with the expiration date of the longest-term license or service commitment. If applicable, for E-Rate compliance,all multi-year licenses or services must be priced to allow for annualized funding requests and invoicing, unless expressly eligible as a one-time,non-recurring charge(e.g., Right to Use(RTU)or perpetual license). The Vendor shall provide an exhibit to this Agreement[Multi-Year License and Service Schedule]that identifies the term length,annual cost allocation,and whether the charge is annual or one-time,for each multi-year license or service awarded.USAC BMIC and MIBS services shall be billed annually in accordance with USAG program requirements. The Vendor is solely responsible for the accuracy of all information provided in their proposal and in the Multi-Year License and Service Schedule exhibit.The City is not responsible for any consequences resulting from incorrect or inaccurate information provided by the Vendor,including E-Rate funding issues or compliance matters.The Vendor shall bear all financial responsibility and liability for any errors or omissions in their submitted information. 7, Independent Contractor: Service Provider shall,during the entire term of this Agreement,be construed to be an independent Service Provider and not an employee of the City. This Agreement is not intended nor shall it be construed to create an employer-employee relationship,a joint venture relationship,or to allow the City to exercise discretion or control over the professional manner in which Service Provider performs the services which are the subject matter of this Agreement; however,the services to be provided by Service Provider shall be provided in a manner consistent with all applicable standards and regulations governing such services.Service Provider shall pay all salaries and wages,employer's social security taxes,unemployment insurance and similar taxes relating to employees and shall be responsible for all applicable withholding taxes. 8. Ownership of Material:This Agreement creates a non-exclusive and perpetual license for City to copy,use,modify, reuse,or sublicense any and all copyrights,designs,and other intellectual property embodied in plans,specifications, studies,drawings,estimates,and other documents or works of authorship fixed in any tangible medium of expression, including but not limited to,physical drawings or data magnetically or otherwise recorded on computer diskettes,which are prepared or caused to be prepared by Service Provider under this Agreement("Documents&Data"). Service Provider shall require all subcontractors to agree in writing that City is granted a non-exclusive and perpetual license for any Documents&Data the subcontractor prepares under this Agreement. Service Provider represents and warrants that Service Provider has the legal right to license any and all Documents&Data. Service Provider makes no such representation and warranty in regard to Documents&Data which were provided to Service Provider by the City. City shall not be limited in any way in its use of the Documents and Data at any time,provided that any such use not within the purposes intended by this Agreement shall be at City's sole risk. 9, Indemnification:Service Provider agrees to defend,and shall indemnify and hold harmless the City,its officers,agents, employees,contractors,special counsel,and representatives from liability:(1)for persona[injury,damages,just compensation,restitution,judicial or equitable relief arising out of claims for personal injury,including death,and claims for property damage,which may arise from the negligent operations of the Service Provider,its subcontractors,agents, employees,or other persons acting on its behalf which relates to the services described in section 1 of this Agreement; and(2)from any claim that personal injury,damages,just compensation,restitution,judicial or equitable relief is due by reason of the terms of or effects arising from this Agreement.This indemnity and hold harmless agreement applies to all claims for damages,just compensation,restitution,judicial or equitable relief suffered,or alleged to have been suffered,by reason of the events referred to in this Section or by reason of the terms of,or effects,arising from this Agreement. The Service Provider further agrees to indemnify,hold harmless, and pay all costs for the defense of the City, including fees and costs for special counsel to be selected by the City,regarding any action by a third party challenging the validity of this Agreement,or asserting that personal injury,damages,just compensation,restitution, judicial or equitable relief due to personal or property rights arises by reason of the terms of,or effects arising from this Agreement. City may make all reasonable decisions with respect to its representation in any legal proceeding, Notwithstanding the foregoing,to the extent Service Provider's services are subject to Civil Code Section 2782.8,the above indemnity shall be limited,to the extent required by Civil Code Section 2782.8,to claims that arise out of,pertain to,or relate to the negligence, recklessness,or willful misconduct of the Service Provider. 10. Intellectual Property Indemnification: Service Provider shall defend and indemnify the City,its officers,agents, representatives,and employees against any and all liability,including costs,for infringement of any United States' letters patent,trademark,or copyright infringement,including costs,contained in the work product or documents provided by Service Provider to the City pursuant to this Agreement, 11, Records: Service Provider shall keep records and invoices in connection with the work to be performed under this Agreement. Service Provider shall maintain complete and accurate records with respect to the costs incurred under this Agreement and any services,expenditures,and disbursements charged to the City for a minimum period of three (3)years,or for any longer period required by law,from the date of final payment to Service Provider under this Agreement. All such records and invoices shall be clearly identifiable. Service Provider shall allow a representative of the City to examine,audit,and make transcripts or copies of such records and any other documents created pursuant to this Agreement during regular business hours. Service Provider shall allow inspection of all work,data,documents, proceedings, and activities related to this Agreement for a period of three(3)years from the date of final payment to Service Provider under this Agreement. 12. Confidentiality: If Service Provider receives from the City information which due to the nature of such information is reasonably understood to be confidential and/or proprietary,Service Provider agrees that it shall not use or disclose such information except in the performance of this Agreement,and further agrees to exercise the same degree of care it uses to protect its own information of like importance,but in no event less than reasonable care. "Confidential Information"shall include all nonpublic information, Confidential information includes not only written information, but also information transferred orally,visually,electronically,or by other means, Confidential information disclosed to either party by any subsidiary and/or agent of the other party is covered by this Agreement. The foregoing obligations of non-use and nondisclosure shall not apply to any information that(a)has been disclosed in publicly available sources; (b)is,through no fault of the Service Provider disclosed in a publicly available source;(c)is in rightful possession of the Service Provider without an obligation of confidentiality;(d)is required to be disclosed by operation of law;or(e)is independently developed by the Service Provider without reference to information disclosed by the City. 13. Conflict of Interest Clause: a, Service Provider covenants that it presently has no interests and shall not have interests,direct or indirect, which would conflict in any manner with performance of services specified under this Agreement. b, No immediate family members of either the Mayor, City Council Member, or any appointed City Official, including appointed board and commission members, as defined under the City's Municipal Code, whose position with the City shall award or influence the award of this Agreement,or any competing contract or amendment thereof,shall be employed in any capacity by the Service Provider or have any other direct or indirect financial benefit or interest in this Agreement. c. The section also proNbits the awarding of any agreement,contract,grant, or any amendment to those awards,to any former full-time employee for one-year from date of employee separation except for any CaIPERS retiree as authorized by City Council resolution. d, The Service Provider must comply with all conflict of interest laws, ordinances, and regulations now in effect or hereafter to be enacted during the term of this Agreement.The Service Provider warrants that it is not now aware of any facts which conflict with the prohibitions defined above. If the Service Provider hereafter becomes aware of any facts that might reasonably be expected to create a conflict of interest, it must immediately make full written disclosure of such facts to the City. Full written disclosure must include, but is not limited to, identification of all persons implicated and a complete description of all relevant circumstances. Failure to comply with the provisions of this paragraph will be a material breach of this Agreement. e, Service Provider covenants that none of its directors,officers,employees,or agents shall participate in selecting or administrating any subcontract supported (in whole or in part)by City funds stemming from the Agreement where the awarding of the subcontract has any direct or indirect financial benefit or interest to any individual,as defined in subsections(b)and(c)above. 14. Non-Discrimination: Service Provider shall not discriminate because of race,color,creed,religion,sex,marital status, sexual orientation,gender identity,gender expression,gender,medical conditions,genetic information,or military and veteran status,age,national origin,ancestry,or disability,as defined and prohibited by applicable law,in the recruitment,selection,teaching,training,utilization,promotion,termination or other employment related activities or any services provided under this Agreement.Service Provider affirms that it is an equal opportunity employer and shall comply with all applicable federal,state and local laws and regulations. 15. Exclusivity and Amendment:This Agreement represents the complete and exclusive statement between the City and Service Provider,and supersedes any and all other agreements,oral or written, between the parties. In the event of a conflict between the terms of this Agreement and any attachments hereto,the terms of this Agreement shall prevail, This Agreement may not be modified except by written instrument signed by the City and by an authorized representative of Service Provider. The parties agree that any terms or conditions of any purchase order or other instrument that are inconsistent with,or in addition to,the terms and conditions hereof,shall not bind or obligate Service Provider or the City.Each party to this Agreement acknowledges that no representations,inducements, promises or agreements,orally or otherwise,have been made by any party,or anyone acting on behalf of any party, which is not embodied herein. 16. Assignment:Inasmuch as this Agreement is intended to secure the specialized services of Service Provider,Service Provider may not assign,transfer,delegate,or subcontract any interest herein without the prior written consent of the City and any such assignment,transfer,delegation or subcontract without the City's prior written consent shall be considered null and void, Nothing in this Agreement shall be construed to limit the City's ability to have any of the services which are the subject to this Agreement performed by City personnel or by other Service Providers retained by City. 17, Termination:This Agreement may be terminated by the City upon thirty(30)days written notice of termination. In such event,Service Provider shall be entitled to receive and the City shall pay Service Provider compensation for all services performed by Service Provider prior to receipt of such notice of termination,subject to the following conditions: a. As a condition of such payment,the Executive Director may require Service Provider to deliver to the City all work product(s)completed as of such date,and in such case such work product shall be the property of the City unless prohibited by law, and Service Provider consents to the City's use thereof for such purposes as the City deems appropriate. b. Payment need not be made for work which falls to meet the standard of performance specified in the Recitals of this Agreement. 18. Waiver: No waiver of breach,failure of any condition,or any right or remedy contained in or granted by the provisions of this Agreement shall be effective unless it is in writing and signed by the panty waiving the breach,failure,right or remedy. No waiver of any breach,failure or right,or remedy shall be deemed a waiver of any other breach,failure, right or remedy,whether or not similar,nor shall any waiver constitute a continuing waiver unless the writing so specifies. 19. Jurisdiction—Venue:This Agreement has been executed and delivered in the State of California and the validity, interpretation,performance,and enforcement of any of the clauses of this Agreement shall be determined and governed by the laws of the State of California. Both parties further agree that Orange County,California,shall be the venue for any action or proceeding that may be brought or arise out of,in connection with or by reason of this Agreement. 20. Professional Licenses:Service Provider shall,throughout the term of this Agreement, maintain all necessary licenses, permits, approvals,waivers,and exemptions necessary for the provision of the services hereunder and required by the laws and regulations of the United States,the State of California,the City of Santa Ana and all other governmental agencies. Service Provider shall notify the City immediately and in writing of its inability to obtain or maintain such permits, licenses,approvals,waivers,and exemptions. Said inability shall be cause for termination of this Agreement. 21. Notice:Any notice,tender,demand,delivery,or other communication pursuant to this Agreement shall be in writing and shall be deemed to be properly given if delivered in person or mailed by first class or certified mail,postage prepaid,or sent by fax or other telegraphic communication in the manner provided in this Section,to the following persons: To City: City Clerk City of Santa Ana 20 Civic Center Plaza(M-30) P.O.Box 1988 Santa Ana, CA 92702-1988 Fax:714-647-6956 With courtesy copies to: Executive Director, Library Services Agency City of Santa Ana 20 Civic Center Plaza(M-42) P,O, Box 1988 Santa Ana, California 92702 To Service Provider: Name:Nancy Mena Title:Sales Operations Supervisor Service Provider Firm Name: GigaKOM Address:9245 Activity Road,Suite 105 City, State,Zip: San Diego,CA 92126 A party may change its address by giving notice in writing to the other party. Thereafter,any communication shall be addressed and transmitted to the new address. If sent by mail,communication shall be effective or deemed to have been given three(3)days after it has been deposited in the United States mail,duly registered or certified,with postage prepaid, and addressed as set forth above. If sent by fax,communication shall be effective or deemed to have been given twenty- four(24)hours after the time set forth on the transmission report issued by the transmitting facsimile machine,addressed as set forth above. For purposes of calculating these time frames,weekends,federal,state, County or City holidays shall be excluded. 22. Miscellaneous Provisions: a. Each undersigned represents and warrants that its signature herein below has the power,authority and right to bind their respective parties to each of the terms of this Agreement,and shall indemnify City fully, including reasonable costs and attorney's fees,for any injuries or damages to City in the event that such authority or power is not,in fact, held by the signatory or is withdrawn, b. All Exhibits referenced herein and attached hereto shall be incorporated as if fully set forth in the body of this Agreement. IN WITNESS WHEREOF,the parties hereto have caused this Amendment to be duly executed and delivered as of the Effective Date set forth in the introductory paragraph above. ATTEST: CITY OF ANTA ANA ro N unez City Clerk City Manager APPROVED AS TO FORM: SONIA R. CARVALHO SERVICE PROVIDER: City Attorney f For NRxcU Mena aiar..ifer.,.;ma.3i..czb o9,.z es=3r; �-oggffian Martinez Name: Nancy Mena Assistant City Attorney Title: Sales Operations Supervisor RECOMMENDED FOR APPROVAL: i. Brian Sternberg Library Services Agency EXHIBIT A C2 I C.71 r...0 M As 1 /A ►\ GIGAKOM PROPOSAL for Santa Ana Public Library 470 # 260024942 E-Rate 2026—7/1/2026 to 6/30/2027 SPIN #143027209 FCC#0011991395 Certified Small Business Micro#40936 #2003540 DIR Registration#2000001618 Contractors License#910431 CPUC#U-1202-C F E I N: 50-0026417 Date; 3/30/2026 GigaKOM respectfully requests that the information in this proposal not be used or disclosed,in full or part,for any purpose other than that for which it was originally furnished without prior written permission of GigaKOM. HQ:9245 Activity Road,Suite 105 1 San Diego,CA 92126 1 Phone:858-769-5408 1 Fax:858-565-2453 1 C71C,71r.wOM Table of Contents 1 . COVER LETTER ......................................................................... 3 2 GIGAKOM CONTACTS ............................................................... 4 3 INTRODUCTION — DESCRIPTION OF FIRM ........................................ 5 4 EXPERIENCE AND QUALIFICATIONS ............................................... 6 5 CERTIFICATIONS, TRAINING,AND SPECIALIZATIONS:......................... 8 6 MASTER CONTRACTS AND PURCHASING AUTHORIZATIONS................ 9 7 METHODOLOGY FOR PROVIDING SERVICES ................................... 12 SupportServices ....................................................................... 16 1 Response Times: ..................................................................... 18 IIDefinitions: .............................................................................. 19 III Standard Labor Terms............................................................ 19 IV Billing Information .................................................................. 20 V Responsibilities and Assumptions .......................................... 21 8 UNIVERSAL SERVICE PROGRAM RESTRICTIONS AND INVOICING ......... 22 9 SPECIAL NOTES AND CONDITIONS............................................ 22 10 REFERENCES .......................................................................... 27 11 COMPLIANCE DOCUMENTS...................................................... 32 12 PRICING AND DATA SHEETS ...................................................... 37 2 (.71C71kr.,0. M 1. Cover Letter March 30,2026 Santa Ana Public Library 26 Civic Center Piz Santa Ana,CA 92701 Dear Nicole Mayfield, We at GigaKOM are immensely grateful for the chance to share our E-rate Category 2 proposal with you. We have meticulously designed a comprehensive technical solution, envisioned as a pillar of support for your District in the many years to come. GigaKOM prides itself on being a full-spectrum Information Technology Solutions Provider with a forte in delivering end-to-end IT solutions. Our alliances with premier network and system manufacturers empower us to furnish cost-efficient yet superior products and services. With a team of highly competent professionals,we stand ready to assist you in addressing all your technical needs. As your prospective strategic partner and trusted advisor,we are committed to working hand in hand with you to delineate and realize your strategic objectives. Our team of engineers stands at the pinnacle of industry expertise, boasting the highest tier of certifications and training from many manufacturers,encompassing names like Cisco, HPE, Aruba, Extreme,and Microsoft,to name a few. Since our inception in 2003,GigaKOM has been a bastion of IT services and support. We are recognized as a certified Small Business by the State of California Department of General Services,showcasing a rich portfolio of projects that range from single-server upgrades to orchestrating the setup of comprehensive data centers, We look forward to collaborating with you on this pivotal E-rate Category 2 project. Thank you for considering GigaKOM as a potential partner in this endeavor. Clancy Mena P 858-769-5422 F 858-565-2453 nancymena aggigakom.com GigaKOM 9245 Activity Road Suite 105 San Diego, CA 92126 www.gigakom.com 3 C7 I C.7rA r.,.0 M 2 GigaKOM Contacts The GigaKOM contacts for this proposal are: Contacts: Nancy Mena Greg Argendeli Sales Operations Lead VP Engineering Services Phone: 858-769-5422 Phone: (858) 769-5403 Fax: 858-565-2453 Fax: (858) 565-2443 nancymena@gigakom.com araZoigakom.com Personnel Assigned to This Project: Dragan Ilic is a distinguished IT professional with a robust portfolio of certifications from leading technology firms, reflecting his expertise in network engineering and systems architecture. His achievements include the prestigious Cisco Certified Internetwork Expert(CCIE) status, highlighting his proficiency in Cisco technologies and complex network infrastructures. Additionally, Dragan holds certifications from Aruba Networks and Extreme Networks, showcasing his versatility in wireless networking and high-performance network solutions. His expertise is further complemented by VMware certifications,demonstrating his skills in virtualization and cloud technologies. With over two decades of experience, Dragan's comprehensive knowledge and commitment to continuous learning make him a versatile expert capable of tackling a wide range of technical challenges in the IT field,thereby providing innovative solutions that meet the evolving needs of businesses across various sectors. Vojislav Jovanovic is an esteemed IT professional with eighteen years of experience in networking,collaboration,and network security,complemented by specialized expertise in Cisco ISE Authentication Server Operation and Administration for over three years and extensive switch administration and integration experience spanning the same duration. His impressive portfolio includes a CCIE certification in Cisco Collaboration,alongside multiple Aruba and Extreme Networks certifications. Vojislav's career highlights include over 18 years as a delivery engineer for enterprise-level solutions and more than 15 years in project coordination and management roles. He has been instrumental in the micro and macro design for large IP/Networking solutions business analysis and has played a pivotal role in presales,earning recognition for his contribution to several large-scale projects. His ability to craft technical documents and implementation plans and engage in PreSales presentations and demonstrations underscores his comprehensive skill set and significant impact in IT. Michael Acosta is an experienced Network Installer Supervisor with 9 years of experience delivering and overseeing cabling infrastructure projects in operationally demanding environments. His background includes the planning,coordination, and execution of complex cabling systems,with a strong emphasis on safety,quality assurance, and compliance with project specifications, industry standards,and regulatory requirements. He also brings 2 years of experience working with wireless and networking platforms such as Ubiquiti, Ruckus,and similar systems,along with 4 years of experience in the CCTV industry,supporting secure and reliable network and surveillance deployments. Throughout his career, Michael has demonstrated proven leadership in supervising field teams and managing on-site operations in accordance with established safety protocols. His leadership style prioritizes risk mitigation, accountability,and clear communication, resulting in safe job sites and consistent on-time project delivery. His hands-on technical expertise enables effective 4 (o7 I C, r.0. M oversight of field execution and ensures alignment between project design and real-world implementation. In addition to his civilian experience, Michael has 4 years of ongoing service in the U.S. Army California National Guard as a Cavalry Scout,operating in mission-critical environments that demand discipline,situational awareness,and strict adherence to safety procedures. Living the Army values of integrity,teamwork, and mission focus directly shapes Michael's leadership approach,making him a dependable and safety-driven leader well suited for government and public-sector infrastructure initiatives. Girgis Hady brings extensive experience in managing complex network infrastructures,with a proven track record of optimizing network performance and strengthening security. He holds numerous certifications, including a CCIE and an MBA, and possesses a strong background in data center operations,combining deep technical expertise with effective leadership and management skills. Girgis has successfully led multiple large-scale projects,ensuring seamless system integration and improved operational efficiency. Known for his proactive,solution- oriented approach, he consistently delivers exceptional results and high levels of client satisfaction. Office Locations • HO/San Diego • Bay Area 9245 Activity Road,Suite 105 1600 Harbor Bay Parkway,Ste 100 San Diego, CA 92126 Alameda,CA 94502 • Los Angeles • Central California 9107 Wilshire Blvd. Suite 450 4450 California Ave, Suite 192 Beverly Hills, CA 90210 Bakersfield,CA 93309 • Northern California • Fresno 3511 Thomas Road, Suite 9 1713 Tulare St Santa Clara,CA 95054 Fresno,CA 93721 3 Introduction - Description of Firm GigaKOM is a full-spectrum Information Technology Solutions Provider with a specific focus on fostering advancements in educational technology. Our mission,deeply embedded in our ethos, is to enhance the stability and resilience of each network we have the privilege to service. Our partnerships with premier industry networks and system producers enable us to offer you superior yet cost-effective solutions that align with the highest standards of quality and innovation. Our expert team, distinguished by their high qualifications and readiness to assist, is your go-to resource for any technical assistance. Over the years, GigaKOM has delivered many solutions encompassing desktops, mobile devices,and state-of-the-art classroom technology,extending to fully-fledged network infrastructures and data centers, including virtualization. These solutions HQ:9245 Activity Road,Suite 105 1 San Diego,CA 92126 1 Phone: 858-769-5408 I Fax: 858-565-2453 5 C7 1(.711 r...0 M are crafted to unlock a plethora of technological resources to amplify your School's operational efficiency and enrich students' learning experiences. Our team of engineers embodies excellence, holding top-tier certifications and undergoing intensive training across various platforms, including but not limited to Cisco, HPE/Aruba, Extreme, Microsoft, and Cambium. Our reputation as an established vendor is built on a history of providing both E-RATE and non-E- RATE services throughout California,with a team that has been actively engaged in the program since its inception, comprising of even a former California Certified E-RATE Trainer. Our portfolio reflects a vast array of completed projects, ranging from single-server upgrades to conceptualizing and installing comprehensive school networks. F • Auditing&consulting • Installation& • Infrastructure design • • • Proof of concept Design • Commissioning Full system integration • Project planning Project management services services • • ^ _ 4i @as • 24x7 monitoring io • Remote preventive&corrective • On-site preventive&corrective • Spare management • SLA reporting 4 Experience and Qualifications GigaKOM is your trusted partner in delivering cutting-edge Information Technology solutions. We are steadfast in our mission to enhance the stability and efficiency of the networks we manage. Our collaborations with top-tier network and system manufacturers enable us to offer high- quality, cost-effective products and services that bring tangible benefits to your business. Our expert team is ready to support all your technical needs,offering solutions that span from individual desktop setups to comprehensive network systems,facilitating seamless access to a rich pool of technology resources to streamline your business operations. Our engineers boast the highest certifications in the industry, a testament to our commitment to excellence. HQ:9245 Activity Road,Suite 1051 San Diego,CA 92126 1 Phone: 858-769-5408 1 Fax:858-565-2453 6 Co7 I C,7PA r.,.0 M we have successfully undertaken numerous enterprise-scale projects encompassing various technologies,some of which may not be listed here. We invite you to explore the References section for details on our completed projects. Services Overview: • Systems Integration: o Tailored Infrastructure Design & Installation: Customize your tech infrastructure to meet your specific needs and objectives. o Comprehensive Integration Services: Seamlessly combine various systems for a unified,efficient operation. o Strategic Implementation Management: Ensure smooth,timely,and successful project completions with expert oversight. Enhance your technological prowess with GigaKOM,your singular destination catering expertly to the educational sector's nuanced requirements. • Network Design&Implementation (LAN/WAN): o Unified Communication Systems: Develop integrated voice,video, and data communication frameworks. o Infrastructure Analysis and Documentation: Receive detailed reports and insights for ongoing optimization. Entrust your communication needs to our certified professionals,utilizing state-of-the-art technology to foster resilient and adaptable solutions. • Security Services: o Multi-Layered Security Strategies: Fortify your networks with robust, comprehensive protection. o Customized Security System Installations: Benefit from systems designed with your unique needs in mind. o Policy and Procedure Consultation: Develop sound strategies for enduring security. Safeguard your enterprise at every juncture with GigaKOM's holistic security solutions, offering protection that extends from physical premises to cyberspace. • Hardware and Software Services: o Guided Product Selection and Procurement: Navigate the market with expert advice for optimal choices. © Efficient Installation and Maintenance: Enjoy smooth deployments and ongoing support. a Comprehensive Asset Management&License Compliance: Manage your resources efficiently with our expert assistance. HQ:9245 Activity Road,Suite 1051 San Diego,CA 921261 Phone: 858-769-5408 1 Fax:858-565-2453 7 (07 1(7PA r...0 M Leverage our deep industry ties and experience for insightful guidance and adept management of your hardware and software assets. • Cloud Computing,Virtualization, and Thin Client Solutions: o Cloud Computing: Transition smoothly to cloud infrastructure,enjoying risk mitigation and expansive accessibility. o Thin Client Technology: Adopt a centralized, cost-effective computing system that promotes easy updates and standardization. o Virtualization: Realize significant savings and enhanced efficiency with modern virtualization solutions. Navigate the intricacies of contemporary computing environments with GigaKOM's adept guidance,assisting your business in making enlightened decisions and seamless transitions to cloud,virtualization,and thin client frameworks. • Network Management and Maintenance: o Customized Maintenance Programs: Choose from a range of programs tailored to your network's specific needs. o Comprehensive Warranty Programs: Protect your investments with our reliable warranty services. o Expert Labor Support: Rely on our skilled team for continual network support and optimization. Choose GigaKOM for personalized maintenance solutions,ensuring peak performance and longevity of your networks at all moments. Embark on a journey towards a technologically progressive future with GigaKOM,your trusted partner in educational technology. Backed by accreditation from all major IT manufacturers,we are poised to steer your organization toward a horizon of innovation and excellence. 5 Certifications, Training, and Specializations: Current team certification, partial list: Cisco: 4 CCIE, 5 CCNP, 5 CCNA, 1 CCDA: HPEIARUBA:4 ACMP, 3 ACSP, 1ACCP: Extreme: 7 ESS, EDS Wireless, Management, Fabric: Microsoft:2MCP, 1 MCSA and more For a complete list of GigaKOM-certified personnel,please reach out to hr c gigakom.com Listed are some of our Partner and Certifications Cisco Company Certification I ,1, • Premier Certified Partner CISCO,. PARTNER HQ: 9245 Activity Road,Suite 105 1 San'Diego, CA 92126 1 Phone: 858.769-5408 I Fax:858-565-2453 8 C71G11r..O. M Specializations • Advanced Unified Communications • Advanced Security • Express Foundation • Cisco Capital Financing • Cisco Smart Care Services Professional Certification and Training • CCIE,CCNP,CCDA,and more Microsoft Company Certification ! Microsoft • Authorized Partner Specializations • Educational Licensing Authorized HPE-Aruba Company Certification __ r= + HPE Aruba Gold Partner Hewlett Packard Enterprise • Networking Elite Specializations • Public Sector Cambium/Xirrus Wireless Company Certification `41 Cambium Networks • Gold Certification Milestone Company Certification + Gold Certification Q*e Verkada Extreme Networks 6010 Partner Company Certification • Gold Certified Partner C Extreme + Master Partner 6 Master Contracts and Purchasing Authorizations: To best serve our Government and Educational clients,GigaKOM has multiple purchasing vehicles available. Our contracts include: Details at: http://bit.ly/gkomGMAS Contract Current Contracts Covered Brands Brand Logo Vemele CMAS Contract 11D 3-19-70-3644A SonicWall SONICW,ALL HQ:9245 Activity Road,Suite 105 1 San Diego,CA 92126 1 Phone: 858-769-5408 1 Fax: 858-565-2453 9 C 7 1 C7PA r.,.0 M CMAS Contract ID 3-23-01-1017 Verkada Verkada Id CMAS Contract ID 3-19-00-0523A Verkada �I Verkada Gold Partner GSA Schedule GS-35F-0349S Labor Schedule GIGIrvom CMAS Contract ID 3-21-08-1109 Cisco-Aruba-HPE-HP-Labor cisca I r� PAA lMFR n � {� 2ttW{ Eterp nterprsse 0/ vbn CMAS Contract ID 7-20-70-47- Cisco rla.ill 01.13 clsc© PAgTN�q CMAS Contract ID 7-20-70-47- Extreme Networks 03.(]6 Extreme networks CMAS Contract ID 7-20-70-47- HPE 04.37 t Hewlett Packard Enterprise CMAS Contract ID 7-20-70-47- Juniper Networks juniper 07.25 NETWORKS NASPO Contract AR-3227 Cisco C15Co PARTN Eq NASPO Contract AR3228 HPE Aruba NASPO Contract AR3230 Extreme Networks Extreme networks CMAS Contract ID 3-24-08-1035 Fortinet CMAS Contract ID 3-19-70-21346N TrippLite-LG-Lenovo- F'I�N ��'Ergotron-ENET-Eaton T t_G Electronics HQ:9245 Activity Road,Suite 105 1 San Diego, CA 921261 Phone: 858-769-5408' Fax:858-565-2453 10 C7 1 C.71 r..0. M Lenovo EnE=-T ERGO 7 F-M GSA Schedule 47QTCA-I9-D- Includes over 200 vendor • Schedule OOMM lines. Some of the vendors �;;• belkin include Belkin,Black Box, C2G,Deli,Hewlett Packard Enterprise,HP Inc.,and PanasonicPanasonic. Q Hewlett Packard Enterprise 0/ Ecluaks Contract EQ-013120-01 Covers all vendor product Group lines available at TD SYNNEX. TD SYNNEX' and manufacturers' standard commercial fir' TD SYNNEX certifications/authorizations are required for participation, in addition to any requirements specific to Public Sector or this contract CIMNIA Contract R200803 Palo Alto Networks products, Lr TD SYNNEX plus all other vendor product lines available at TD SYNNEX �jj paloalto PE:PPM 2020 Contract 530205-001 Allied Telesis-APC-Aciom- Barracuda-Checkpoint-Ciena- Hewtett Packard +UIliNell Cisco-Grad]epo int-Ergo tron- Enterprise Hewlett Packard Enterprise (HPE)-HP,Inc.—Computers- HP,Inc—PrintersiImaging_ Paloalta JAGS Solutions-Kodak-LG Electronics-Owl Labs-Palo Panasonic Aito Networks-Panasonic LG Electronics Corporation-Watchguard 40 *atchGuard For further information on these contracts, don't hesitate to contact your GigaKOM sales representative for terms, conditions,and product pricing. HQ:9245 Activity Road,Suite 105 1 San Diego,CA 92126 1 Phone:858-769-5408 I Fax:858-565-2453 11 Co7 I C.7'1 rA.0 M The contracts listed are for reference and referral. Contracts listed may be utilized at part or all of product and service fulfillment. No bid is considered to be under one or any of the above contracts unless outlined explicitly within the purchase agreement and confirmed by both parties. The Government Agency may charge additional fees in association with the contract. Please refer to the terms of the schedule. 7 Methodology for Providing Services GigaKOM proposes the following phased approach for new component integration into your network. With this approach, GigaKOM will define the activities needed to successfully deploy and operate the new system(s) and optimize performance during the solution's lifecycle. Phase approach includes: 1. Preparation and Response Phase 2. Assessment Phase 3. Implementation Phase 4. Operation and Optimization Phase Delivery Timetable: - Hardware-within 14 business days from the Client's PO - Installation — based on the Client's schedule. In the Preparation and Response Phase, GigaKOM will respond to the client's solution request based on the requirements specified and propose a High-Level Design and product to address the client's needs. The Assessment Phase will determine if the existing system infrastructure, sites, and operational environment can support its proposed system. During the Implementation Phase, GigaKOM will install the new technology into the client's network, ensuring it is integrated without disrupting or creating vulnerable points. During the Operation and Optimization Phase, GigaKOM will ensure that the newly implemented solution is operating efficiently and is highly available. GigaKOM, at the client's request, will propose a maintenance support structure to help ensure that the client's networks are operating at peak performance, resolve problems quickly as they arise, and adapt the architecture, operation, and performance of the network to change. Preparation and Response Phase: In this phase,GigaKOM will analyze client needs and identify and confirm the product in High-Level Design Development. Next, we will list all necessary parts numbers and any additional hardware that will be needed to deliver the solution. Finally, we will allocate key team members trained and certified in the technology(per client requirements). HQ:9245 Activity Road,Suite 105 1 San Diego,GA 92126 1 Phone:858-769-5408 1 Fax: 858-565-2453 12 (07 1 C.71 r.0 M Assessment Phase: GigaKOM will prepare for your deployment with a comprehensive site assessment that evaluates your current facilities' infrastructure readiness to support the new technology. In addition, GigaKOM will identify physical,environmental,electrical,and procedural modifications that should be made prior to implementation. As part of the assessment, GigaKOM will provide Assessment Analysis documents for each of the below-specified actions with findings and the mitigation plan with any potential costs. Methodology for Assessment: Site Readiness Assessment: GigaKOM will prepare for your deployment with a comprehensive site assessment that evaluates your current facilities' infrastructure readiness to support the new technology. In addition, the client will identify physical, environmental,and electrical modifications that should be made prior to implementation. There are three activities associated with the site readiness assessment service component. • Prepare for a site readiness assessment • Conduct a facility site(s) survey • Perform a site assessment gap analysis. The site readiness assessment service component assesses the ability of the client's site facilities to accommodate the new technology system, After completing the site survey,you will identify gaps in site requirements specifications. Network Readiness Assessment: GigaKOM will prepare for your solution deployment by assessing the readiness of your existing network infrastructure and determining any modifications that should be made prior to implementation.The modifications could include physical and logical configurations, solution capacity, quality of service (QoS), solution resiliency, security, and integration with existing legacy platforms. The network readiness assessment service component assesses the client's existing network infrastructure and applications to verify its ability to support the proposed technology system.This service also analyzes the physical and logical configuration of the network. In addition, it analyzes network design issues,such as scalability,Quality of Service,network resiliency and security, and the potential effects of integrating the proposed system with existing infrastructure. Operations Readiness Assessment: GigaKOM will prepare for your technology solution deployment with a comprehensive assessment that evaluates the readiness of the people, processes, and tools in your current operations and network management infrastructure for both voice and data to support the new solution. The operations readiness assessment service component assesses the current state of clients' operations and network management infrastructure, including people, processes, and tools, to identify issues and opportunities for improvement. In addition, the operations readiness assessment identifies issues pertinent to defining, monitoring, and maintaining the proposed system service-level requirements, which are measured through availability, capacity, and security metrics. It also identifies the client's support model and associated skills and knowledge requirements. HQ:9245 Activity Road,Suite 105 1 San Diego, CA 921261 Phone: 858-769-5408 1 Fax:858-565-2453 13 C, C.7PA r.,.0 M • GigaKOM will collect and verify information about current operations support infrastructure • GigaKOM will identify a client support model • GigaKOM will identify the skills and knowledge required to support the new solution Implementation Phase: During the implementation phase,GigaKOM will install the new technology into the client's network, ensuring it is integrated without disrupting or creating vulnerable points. Steps for Implementation Phase • Project Planning • Kickoff • Staging • Deployment ■ Core Components Rollout ■ System Integration ■ System Migration (as requested per client) • Training • Closeout Documentation Project Planning: GigaKOM will develop the project management,escalation,and communication plans during project planning and conduct an internal kick-off meeting. Kickoff: During the implementation project kickoff,GigaKOM will conduct the kickoff meeting with all parties involved in the system deployment. At the meeting, parties will review and confirm implementation milestones,roles,and responsibilities using a project plan,as well as review the escalation and communication plans to ensure everyone is aligned., The plan will then be shared to complete the project successfully. The client will be provided access to an online portal with the ability to view and track the project as phases are planned and implemented. Staging: GigaKOM will stagethe communications hardware and softwareto be installed in the client's network during staging. GigaKOM will test the solution components in a non-production lab environment. After completing staging,the hardware will be delivered to the client site and made ready for the implementation phase. Deployment: -Core Component Rollout: During core product implementation,GigaKOM will install, configure, integrate, and test the solution components. This provides for an implemented, production-ready solution, making it available to integrate existing users and services from existing infrastructure into the new solution. -Legacy System Integration: The legacy systems, as applicable, will undergo integration of the client's network solution components and require the validation of integration options that are compatible with the new solution. GigaKOM will perform the test and integration between the systems. HQ:9245 Activity Road,Suite 105 1 San Diego,GA 92126 I Phone: 858-769-5408 1 Fax:858-565-2453 14 C07 1 C,7PA r..0 M Training: GigaKOM will prepare and conduct end-user training and staff training. GigaKOM will give customized training to each user group according to the staff training plan and train end users only on those features they are allowed to use according to business policy. Closeout Documentation: During as-built documentation, as the implementation phase's final stage, GigaKOM will compile documentation of the current system in an as-built solution binder. In the binder,you will include logical and physical topology maps, IP schemes, serial numbers, application configurations, and legacy migration or integration configurations. Additionally, you will finalize network documentation that reflects as-built information for the client, including specific design requirements and configurations. - Compile documentation into an as-built solution binder o Logical and physical topology maps o Serial numbers o Application Configuration o Site photos o Test results Operation and Optimization phase: During the operation phase, we will justify client network investment protection by ensuring that the newly implemented solution is highly available and operating efficiently. In addition, during operations, we will set up the client to provide operational support to the network, including developing an active support plan and an Ongoing Support Handoff Kit. Another aspect of the operations setup is assisting the client in developing processes to manage the system in ongoing operations mode, including system administration and backup, assessment management, and scheduled maintenance. - Develop an Operation Support Plan - Assist in the development of the Operation Management Plan. Incident Management: During incident management,we will classify, prioritize,isolate,and resolve incidents and track and monitor incidents. Any required changes to the system are submitted to the formal change management process, and incidents are tracked and managed in a case management system. It is also essential to manage real-time incidents with the system components via the incident-management process,which includes multiple levels of support that create and maintain the status of an incident through resolution and closure. - Classify,prioritize, isolate, and resolve incidents - Incidents are tracked and managed in a case management system -Autotask Incident Management Steps: 1. Identify Incident 2. Classify and prioritize the incident 3. Isolate the incident 4. Recover from an incident outage HQ:9245 Activity Road,Suite 105 I San Diego,GA 92126 I Phone:858-769-5408 1 Fax:858-565-2453 15 C,7 1 CA r...0 M 5. Validate resolution 6. Track and monitor progress 7. Close the incident Support Services GigaKOM's delivery of Support Services depends on the services required and specified by the client. Based on the services requested, GigaKOM follows the standard Methodologies for delivering the types of services as defined below. Support Services can include the following components: • Manufacture maintenance agreements o Software Downloads, bug fixes, security patching, and technical maintenance o Hardware replacement warranties • Hardware replacement time and materials funding pools. • Labor-based technical support o Onsite technical support © Remote technical support o Remediation of technical issues o Labor-based maintenance of network components to ensure equipment operates at manufacture and industry-specified performance levels. • Cable plant repair, upkeep,and maintenance Based on the requested services from the client, GigaKOM would be prepared to meet the expected maintenance windows as specified by the school. For Basic Maintenance involving GigaKOM technical support, we provide a 24x7 contact number and a web portal for reporting troubles on a client network. Manufacture maintenance agreements GigaKOM has partnered with most network manufacturers to provide warranty solutions were available to provide eligible maintenance agreements. For maintenance agreements, GigaKOM will work with the district to verify eligible equipment identification, validate warranty levels, and address any end-of-support issues. In addition, GigaKOM will procure the maintenance contract with the manufacturer and ensure the warranty is provided under the District's name. Copies of the contract will be provided to the District. For ineligible components or services, including Hardware warranties, GigaKOM will identify such components to the District and provide the District options to procure these services outside E-rate funding. Hardware replacement time and materials funding pools. Within E-Rate guidelines, specific funding is available for time and materials to repair and replace for the maintenance and upkeep of eligible equipment. Where appropriate, GigaKOM will work with the District to identify the eligible equipment. HQ:9245 Activity Road,Suite 105 1 San Diego,CA 92126 1 Phone: 858-769-5408 1 Fax: 858-565-2453 16 I GA r.,.0 M Labor-Based Technical Support: Labor-based technical support solutions are available to provide onsite technical support, remote technical support, and remediation of technical issues designed to maintain network components to ensure equipment operates at manufacture and industry-specified performance levels. Our Solutions provide the following: • Access to qualified technical assistance • Ongoing operating system software updates and upgrades • Systems diagnostics and remediation on select devices • On-demand and scheduled onsite technical support To be scheduled with GigaKOM and the client, based on recommendations from GigaKOM, we provide solutions that include: • Network Device Configuration Backup • Scheduled Network Software upgrades • Network Device IOS and Enhancement Review • Weekly Windows Server Security and Health Check • Server Operating System and Security Patching GigaKOM Standards for Performance • Initial Engagement and Yearly Network Discovery and Mapping • For all activity performed on a network,status reports of actions taken and tasks completed are provided. Network Restoration Process Description: GigaKOM will do the following activities over the term of the project as services are required. 1) Receive incident or request notifications from Client personnel. This notification will come from the Client personnel who receive and respond to the initial problem call from the end user and will only be forwarded to the GigaKOM technicians. 2) Record all problems and request tickets in the GigaKOM ticket management system. 3) Perform "second level" incident and request handling using GigaKOM remote engineers. If necessary, we will dispatch a local GigaKOM field engineer. Additional engineers will be dispatched as needed to meet the service response requirement and will be dispatched immediately for more critical network-down situations. 4) Provide "ownership to resolution" of GigaKOM handled incidents, report on the progress of problem resolution, confirm resolution of the incident with Client personnel, and log final resolution. 5) Prioritize activities in accordance with the documentation and procedural standards developed by GigaKOM and agreed to by the Client. 6) Coordination and scheduling of GigaKOM resources. HQ:9245 Activity Road,Suite 105 I San Diego,CA 921261 Phone:858-769-5408 I Fax: 858-565-2453 17 C7 1(.711 r..0. M Clients under a labor-based maintenance contract will be covered under the Billing and Service Delivery Schedule below unless specifically altered under the contract. BILLING AND SERVICE DELIVERY SCHEDULE Response Times: GigaKOM provides a 24-hour Client Service Center access number and an on-line trouble ticketing portal. For tickets opened via one of these methods, GigaKOM will provide the following during standard working hours: Response Times and Escalation Schedule Priority Description Response Escalation Policy Billing Rate for Services Times Critical Network down or 1 Hour: 1 Hour:Service Critical tickets are billed double (Priority 1) critical impact to Diagnostics Supervisor rate with a minimum 2 hour billing, business begin operations. 2 Hour: 8 Hours Director Standard labor terms apply GigaKOM and end technician of Operations user will provide assigned full-time resources 24Hours: to the situation Next Business President/CEO resolution Day or better: onsite dispatch if necessary High(Priority Operations of a 2 Hour: 4 Hour:Service High priority tickets are billed at a 2) Network are Diagnostics Supervisor one and a half(1 1/2)rate with severely degraded; Begin minimum 2 hour billing. client business 24 Hours: operations are 4 Hours: Director of Standard labor terms apply. negatively Technician Operations impacted. assigned GigaKOM and end 48 hours: user will commit Next Business President full-time resources Day onsite during normal dispatch if business hours to necessary address situation. Medium/ Operational 4 to 8 Hours: 24 Hour:Service Billing rate as quoted. Normal performance of the diagnostics Supervisor (Priority 3) network is and technician Standard labor terms apply. impaired.Business assigned 48 hours:Director functions remain of Operations functional. onsite GigaKOM and end dispatch(if 72 Hour: user are willing to required)as Department commit resources scheduled with Manager during standard End User. business hours to restore service to satisfactory levels. Low(Priority 4) Assistance or 8 Hour: 72 Hours:Service Billing rate as quoted. information Initial Supervisor requested. response. Standard labor terms apply Typically,product capabilities, Installation or configuration issues. (all times listed are based on standard working hours) HQ: 9245 Activity Road,Suite 105 1 San Diego, CA 92126 1 Phone: 858-769-5408 1 Fax: 858-565-2453 18 C,7 1 C,7PA r...0 M The clock starts on all issues once the support request has been added to our Autotask ticketing system II Definitions: The service priority Critical, High, Medium, or Low is set at the initiation of the ticket and remains at that level through the completion • Critical Priority is defined as an entire network down event or an event that has a critical impact on business operations. GigaKOM may assign multiple concurrent resources to critical events. The client may request the ticket to be assigned to this priority based on the client's business objectives. • High Priority is defined as an event where network operations are severely degraded,and business operations are negatively impacted. GigaKOM may assign multiple concurrent resources to high-priority events. The client may request the ticket to be assigned to this priority based on the client's business objectives. • Medium Priority is defined as an event that impairs the network's operational performance; business operations remain functional but may be degraded. GigaKOM and the client are willing to commit resourced during normal business hours to restore service. Unless otherwise requested by the client,this is the default level for all service tickets. • Low Priority is defined as a general assistance or informational request. Network Performance degradation is negligible. This level of service is most commonly associated with initial installation or configuration tickets.The client may request the ticket to be assigned to this priority based on the client's business objectives. III Standard Labor Terms Travel: Not billed unless specified in the contract. Standard: All billing in 1/2 hour increments unless otherwise specified Critical Priority: 2.0 x rate,2 hour minimum billing High Priority: 1.5x rate, 2 hour minimum billing Overtime: 1.5 x rate, 1 hour minimum billing Weekend: 1.5 x rate,2 hour minimum billing Holiday 2.0 x rate,4 hour minimum billing HQ:9245 Activity Road,Suite 105 1 San Diego,CA 921261 Phone: 858-769.5408 1 Fax:858-565-2453 19 C67 1 C,7PA r...0 M Coverage Standard: 8:00 am to 5:00 pm Monday through Friday PST Overtime: Monday through Friday, 5:00 pm to 8:00 am the following day Weekend: Friday 5:00 pm to 8:00 am Monday Holiday: 5:00 pm prior day of the Holiday to 8:00 am the day after the holiday Holidays New Year's Day, Memorial Day, Independence Day, Labor Day,Thanksgiving Day, Day after Thanksgiving, Christmas Eve, and Christmas Day. A fee of 250 will be assessed for client cancellation of dispatched engineer or client not being ready. IV Billing Information GigaKOM will invoice labor against the contract based on the contract term or weekly. Failure to pay invoices may lead to delays or suspension of GigaKOM services. Hours used against a contact will be tracked by GigaKOM and will be available to the client upon request. In certain instances,GigaKOM may exceed the contracted hours in service delivery. GigaKOM will invoice any additional hours at the standard rate and will notify the client when overages occur. Once identified, GigaKOM will work with the client to establish a change order or new contract for continuing services. Standard Rates: Labor Rate: HQ:9245 Activity Road,Suite 105 1 San Diego,CA 92126 1 Phone:858-769-5408 1 Fax:858-565-2453 20 C7 I C71 r..0. M LEVEL RATE Network Architect onsite work $225.00 Network Architect remote work $225.00 Sr. Network Engineer onsite work $210.00 Sr. Network Engineer remote work $185.00 Network Engineer onsite work $200.00 Network Engineer remote work $150.00 Network Technician onsite work $100.00 Network Technician remote work $85.00 V Responsibilities and Assumptions • Client to provide access to systems and facilities to facilitate work. • Client to provide GigaKOM with access to all equipment covered under this agreement. If such access is not provided, GigaKOM will have reduced or limited ability to address problems and provide resolution. • Client to provide necessary user names and passwords where applicable. • Client will identify at least one person to work with GigaKOM throughout the service request. This person will communicate with GigaKOM and provide information on a timely basis. • For critical and high-priority issues, client will provide an escalation/alternate contact to issue timely communications and resources. • For critical priority issues,client is committed to working with GigaKOM on a 24-hour basis, if required,through problem resolution. • Client is responsible for providing a contact who is knowledgeable to the technical aspects of the problem. • Client to provide GigaKOM with a list of key personnel and contact information including after hours and escalations/ approvals. • Client is responsible for having vendor/manufacture service support agreements necessary to maintain,trouble shoot and repair hardware and software issues. • Client will provide service provider account numbers,circuit ids,contacts and contract information where necessary to facilitate service delivery or resolution. • Client to provide a list of all contract service agreements, contact names,contact numbers and contract numbers for all service agreements to be managed by GigaKOM. • Client to provide any additional information required by GigaKOM. • Client to provide all necessary supplies and accessories,attachments or other devices incidental to the service. • Client is responsible for data,backups and /or migrations of data. GigaKOM is NOT responsible for the loss of client data during remediation or migration processes. HQ:9245 Activity Road,Suite 105 1 San Diego, CA 92126 1 Phone:858-769-5408 1 Fax:858-565-2453 21 (7 1 C.7PA r%.0 M • Client is responsible for all necessary permits, licenses or authorities necessary for the provisioning of services. • Client will be responsible for additional materials,equipment, or loaner materials costs necessary to facilitate problem resolution. • GigaKOM engineers obey all traffic,travel,and safety regulations. GigaKOM shall not be responsible for service or Service Level Agreement degradation delays due to the lack of client compliance with the above items. S Universal Service Program Restrictions and Invoicing The Universal Service program has a number of restrictions on the use of the funds in order to collect discounts. The following restrictions are required for the District to receive the discounts on these services. • Services and / or products will be limited to only those dealing with technical support of telecommunications and internal connections as specified in the latest version of FCC Document CC Docket No. 96-45 Schools and Libraries Eligibility List. Or the latest rules posted on the SLD web site (hitp://www.sl.universalservice.org. Any services and / or products not covered on the eligibility list must be covered under a separate contract and invoice. • The services and/or products for which support is sought must be the delivery of services to the classrooms or other places of instruction at schools and libraries that meet the statutory definition of an eligible institution. Discounts are not available for internal connections in non-instructional buildings of a school or school district, or in administrative buildings of a library, to the extent that a library system has separate administrative buildings, unless those internal connections are essential for the effective transport of information to an instructional building of a school or to a non-administrative building of a library. 47 C.F.R. § 54.506 • All services/ products must be performed /supplied during the respective E-Rate funding year. • GigaKOM is experienced, competent and complies with all USAC and SLD policies, programs and requirements for invoicing and billing. 9 Special Notes and Conditions Unless otherwise specified within the client bid or RFP, all implementations are based on a single deployment and Installation. Additionally, it is assumed that all work and facilities will be done and available during normal working hours. Should multiple deployments be required or sites and facilities not be available, additional fees may be applied. HQ:9245 Activity Road,Suite 105 1 San Diego,CA 921261 Phone: 858-769-5408 1 Fax:858-565-2453 22 C 7 1 C r.,.ok M GENERAL EXCLUSIONS ■ Unless identified previously within the scope of work,this proposal is not inclusive of fire penetration sleeves, conduit,concrete cores and/or roof penetrations. If required for Installation,additional charges will apply. • Unless identified previously within the scope of work,GigaKOM will install racks in specified locations and in the appropriate manner. Additional charges will apply if the location is not structurally compliant with the Installation requested and facilities work is needed. • Unless identified previously within the scope of work,all existing conduit is expected to be free and clear of debris with an appropriate pull string provided. Additional charges will apply for debris removal or the fishing of conduit. ■ Unless identified previously within the scope of work,this proposal is not inclusive of the removal and replacement of furniture during the Installation,additional charges will apply,if necessary. ■ Unless identified previously within the scope of work,this proposal is based upon normal working hours and does not included weekend or overtime. If weekend or overtime hours are required for this project,additional charges will apply. ■ Unless identified previously within the scope of work,this proposal is not inclusive of a Lift rental. if a Lift is required,additional charges will apply. • Unless identified previously within the scope of work,this proposal is not inclusive of additional labor time required for clean room environments. If clean room environments require special clothing,cleaning of tools,etc,additional charges will apply. • Unless identified previously within the scope of work,this proposal is not inclusive of installing horizontal cable in a "sequential-by-building"fashion. If a"sequential-by-building"installation is required,this must be identified prior to cable installation and will require additional charges. • Unless identified previously within the scope of work,this proposal is not inclusive of any voice or data cross- connects and/or patch cord installation. If cross-connects and/or patch cords are to be installed by GigaKOM, additional charges will apply. • Unless identified previously within the scope of work,this proposal is not inclusive of any and all plywood backboards within each closet. If plywood backboards are required,additional charges will apply. ■ Unless identified previously within the scope of work,cost associated with parking is not included within this proposal. If parking fees are required during the Installation,additional charges will apply. ■ Unless identified previously within the scope of work,cost associated with securing material on site is not included within this proposal. If adequate secured storage is not able to be provided by the Client,additional charges will apply. ■ Unless identified previously within the scope of work,this proposal is based upon utilizing onsite trash receptacles for removal of trash debris. If trash receptacles are not made available,additional charges will apply. • This proposal requires a minimum 2 weeks notice of Installation for any and all modular furniture installed during this project. Additional charges may apply if notice of less than 2 weeks is provided. ■ Unless identified previously within the scope of work,this proposal is based upon the Client providing all necessary Ring and String or Conduit necessary for each work station location. Additional charges will apply to each location requiring GigaKOM to provide ring and string or conduit. ■ Unless identified previously within the scope of work,this proposal is not inclusive of GigaKOM providing temporary power or sanitary facilities. Additional charges will apply if required. ■ Unless identified previously within the scope of work,this proposal is not inclusive of removing any and all existing cable or cable supports. Additional charges will apply if required. Telephone Vendor will be responsible for labeling any and all patch panels related to voice circuit extensions. GigaKOM will provide said Telephone Vendor with a Cut-Sheet for each cable location. ■ All sales are final.If any exceptions are granted 25%restock fee may be charged for all returned items. Special order items are non-returnable. ■ GigaKOM has several blanket endorsements included in its insurance policies. If separate endorsements are required,additional charges may apply. ■ Parking on site shall be provided by client at no cost to GigaKOM A$250 fee may be billed to client for missed appointment,or site not ready for Installation GIGAKOM STANDARD TERMS AND CONDITIONS GigaKOM,a California corporation("Company"),is a reseller of certain third-party enterprise infrastructure hardware and software equipment ("Equipment") and provides installation, integration, maintenance support, and other services ("Services").The terms and conditions set forth in this document("Terms and Conditions")shall govern the purchase of any Equipment and the provision of Services to customers of the Company("Customer')pursuant to an estimate or other price quote("Estimate")generated by the Company and approved/accepted by the Customer. HQ:9245 Activity Road,Suite 105 1 San Diego, CA 92126 I Phone: 858-769-6408 1 Fax:$58-565-2453 23 C7 I C,7PA r..O M Application and Interpretation of Terms and Conditions These Terms and Conditions shall supplement the Estimate. If there is a conflict between the Estimate and these Terms and Conditions,the Estimate shall control.The provisions of the Estimate and these Terms and Conditions supersede any and all prior negotiations, proposed agreements, and agreements,whether written or unwritten, between Customer and Company.No subsequent change in,addition to,or waiver of these Terms and Conditions or the Estimate shall be binding on the Company unless approved in writing by an authorized representative of the Company. Risk of Loss or Damage to Equipment Company shall assume the risk of loss of,or damage to Equipment purchased under an Estimate until a carrier has received the shipment pursuant to a bill of lading(f.o.b.shipping point),at which time Customer assumes all risk of loss or damage to the Equipment. Inspection and Acceptance of Equipment Inspection and acceptance of Equipment shall be performed by Customer upon delivery to Customer.If Customer fails to object in writing to any item of Equipment at delivery,Customer shall be deemed to have accepted delivery of all such items. Payment Terms Payment shall be due as described in the Estimate and Invoice. Payment terms are Net 15.Prices shown in the Estimate may not include all sales or other taxes imposed on the sale of goods and services.Taxes now or hereafter imposed upon sales or services shall be added to the price set forth in the Estimate.Customer agrees to reimburse Company for any such tax or provide Company with acceptable evidence of tax exemption. Billing GigaKOM WILL BILL IN PROGRESS INVOICES. HARDWARE AND SOFTWARE WILL BE BILLED UPON ARRIVAL on the customer site or at GigaKOM,whichever occurs first.Services/labor will be billed in milestones,with the initial milestone billed at project commencement totaling up to 50%of the Service/Labor price. Shipping Charges Shipping charges may apply to all orders.These charges are estimates and will be billed at the actual amount if higher. Shipping is provided to a single location,dock-to-dock;if shipping to multiple locations is required,additional charges may apply.For special delivery requests,such as a lift gate,arrangements must be made with GigaKOM priorto order processing, and such services will be billed separately. Late Payment Charges If Customer fails to make any payment when due,Company may upon written notice to Customer:(a)delay delivery of any Equipment or suspend the performance of Services until such terms are met;and/or(b)cancel any order for Equipment then outstanding and receive reimbursement for cancellation; and/or(c) pursue any other remedies available at law or equity.Company may charge and Customer agrees to pay a finance charge of 1-1/2%per month on the unpaid balance of overdue amounts or the maximum allowable by law,whichever is less.Company shall have no liability whatsoever to the Customer for any costs or damages as a result of such termination or suspension caused by any failure by Customer to make payment when due.Customer shall not withhold payment of any amounts due and payable by reason of any set-off of any claim or dispute with Company. Changes to Scope of Services Unless otherwise stated in the Estimate,the price set forth in the Estimate is a good faith estimate based on the information received through the date of the Estimate and may change based on updated information. Any price changes shall be communicated to Customerthrough a revised Estimate.If Company provides Customer revised Estimate which Customer disapproves,then Company may terminate Services with respect to the original Estimate. If the Services are terminated, Customer shall remain obligated to pay Company for Services actually rendered and Equipment purchased, Changes requested by Customer to the scope of work set forth in an Estimate must be communicated in writing to Company and Company will then have the right to charge for additional services at Company's then current rates.For each change order, a new Estimate will be generated by Company and approved by Customer.Additionally,removing any labor will incur a 15% charge based on the total labor cost. Performance and Payment Bond • Performance and Payment bonds are not included in the item price.If required,they will be itemized separately in the estimate. Additional Charges • Fire Penetration Sleeves,Conduit,Concrete Cores,and Roof Penetrations:Unless identified previously within the scope of work,these are not included and will incur additional charges if required for installation. • Structural Compliance: GigaKOM will install racks in specified locations. Additional charges will apply if the location is not structurally compliant and facilities work is needed. • Debris Removal:All existing conduit is expected to be free and clear of debris with an appropriate pull string provided.Additional charges will apply for debris removal or the fishing of conduit. • Furniture Removal and Replacement:This is not included and additional charges will apply if necessary during the installation. • Working Hours: This proposal is based upon normal working hours. Weekend or overtime work will incur additional charges if not specifically included in GigaKOM"s proposal. • Lift Rental:This is not included and additional charges will apply if a Lift is required. • Clean Roam Environments: Additional labor time required for clean room environments, including special clothing and tool cleaning,will incur additional charges. HQ:9245 Activity Road,Suite 105 A San Diego, CA 921261 Phone:858-769-5408 1 Fax:858-565-2453 24 C71C,711rvom • Parking Fees:Cost associated with parking is not included and will incur additional charges if required during the installation. • Securing Material on Site:Cost associated with securing material on site is not included and will incur additional charges if adequate secured storage is not provided by the Customer. • Trash Receptacles:This proposal is based upon utilizing onsite trash receptacles for removal of trash debris. Additional charges will apply if trash receptacles are not made available. • Temporary Power or Sanitary Facilities:These are not included and additional charges will apply if required. • Insurance Endorsements: GigaKOM has several blanket endorsements included in its insurance policies. If separate endorsements are required,additional charges may apply. • Missed Appointments or Site Not Ready:A$250 fee will be billed to the client for missed appointments or if the site is not ready for installation. • Onsite Installation: GigaKOM plans installations efficiently, with a specified number of Customer visits. Additional visits beyond the planned number,due to Customer issues,will incur extra charges. Equipment Warranty Company warrants that the Equipment shall be free from defects in materials and workmanship for 90 days from the date the Equipment is delivered.The foregoing warranty shall not apply to any Equipment which is not stored,handled,installed, or used by persons other than Company personnel in strict accordance with manufacturer or Company specifications and instruction manuals, or which is altered without Company's express consent, or which has been subject to misuse, negligence, or accident. Company's sole obligation shall be to replace or repair defective Equipment covered by this warranty provided that Customer notifies Company of such defect in writing within the 90-day warranty period set forth above.Unless Company provides prior written authorization,any attempt by Customer,or its agents,to correct the defect shall nullify Company's obligation to repair or replace the Equipment.Customer hereby agrees that the replacement or repair of defective Equipment shall be Customers sole remedy in the event of a breach of warranty and shall be in lieu of any other remedy. Except as expressly set forth in this Paragraph,Company makes no warranties relating to the Equipment,whether express,implied,or arising by operation of law(including,without limitation,the warranty of merchantability or fitness for a particular purpose). Customer's recourse for Company allegedly breaching any warranty is contingent upon Customer paying all amounts due and payable in full to Company, Services Warranty Company warrants that all Services shall be performed in a workmanlike manner and in conformance with generally accepted industry standards prevailing at the time the Services are performed.Any liability of Company with respect to the performance of Services under any Estimate or under any warranty,negligence,strict liability or other theory will be limited exclusively to product replacement so long as the replacement product provides substantially the same or better functionality as required by the Estimate; provided, however, if, in Company's opinion, replacement is inadequate as a remedy or impractical,to a refund of the fees paid to Company for the particular Services which do not conform to the warranty set forth in this Paragraph.Except as expressly set forth in this Paragraph,Company makes no warranties relating to the Services, whether express, implied, or arising by operation of law (including, without limitation, the warranty of merchantability or fitness for a particular purpose). Customer's recourse for Company allegedly breaching any warranty is contingent upon Customer paying all amounts due and payable in full to Company. RMA and Retums Return Merchandise Authorization(RMA)and Returns • All sales are final. Exceptions may be considered at Company's discretion if a return request is submitted to GigaKOM within 20 days of the order confirmation. • A 25%restocking fee will be charged for all approved returned items underthe Return Merchandise Authorization (RMA). Limitation of Liability Customer waives any right of recovery against Company and shall not hold Company liable or responsible to Customer for any claims,demands,actions,liabilities,losses,costs or expenses(including,without limitation,attorneys'fees or costs) by or due to third parties("Claims")suffered by Customer,directly or indirectly relating to or arising from the purchase or use of the Equipment or any Services provided by Company,except to the extent Company is adjudicated to be actively negligent in connection therewith. IN NO EVENT SHALL COMPANY BE LIABLE FOR COLLATERAL, CONSEQUENTIAL, INDIRECT OR INCIDENTAL DAMAGES(INCLUDING,WITHOUT LIMITATION,DAMAGES FOR PROPERTY LOSS, PHYSICAL INJURY OR DEATH, LOSS OF BUSINESS PROFITS, BUSINESS INTERRUPTION, OR LOSS OF BUSINESS INFORMATION), HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY, ARISING OUT OF OR CONNECTED IN ANY WAY WITH THE EQUIPMENT PURCHASED AND/OR INSTALLED OR ANY OTHER SERVICE PROVIDED PURSUANT TO ANY ESTIMATE,EVEN IF COMPANY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.IN ADDITION,IN NO EVENTSHALL COMPANY BE LIABLE WITH RESPECT TO (A)ANY EQUIPMENT PURCHASED AND INSTALLED, FOR ANY AMOUNTS IN EXCESS OF THE AMOUNTS ACTUALLY PAID BY CUSTOMER TO COMPANY FOR SUCH EQUIPMENT AND(B)WITH RESPECT TO ANY SERVICES, FOR ANY AMOUNTS IN EXCESS OF AMOUNTS ACTUALLY PAID BY CUSTOMER TO COMPANY FOR SUCH SERVICES (AND WITH RESPECT TO ANY LIABILITY FOR ANNUAL MAINTENANCE SERVICES, COMPANY'S LIABILITY SHALL NOT EXCEED THE ANNUAL MAINTENANCE FEE ACTUALLY PAID TO COMPANY FOR THE YEAR IN WHICH SUCH LIABILITY AROSE).The limitations set forth herein shall survive anytermination or cancellation of the Services or Equipment order by Customer. HQ:9245 Activity Road,Suite 105 1 San Diego,CA 92126 1 Phone:858-769.5408 1 Fax: 858-565-2453 25 C7 1(.7?k r...0 M Indemnification To the fullest extent permitted by law,Customer agrees to defend,indemnify,and hold Company harmless from any and all claims,demands,actions,liabilities,losses,costs or expenses(including,without limitation,attorneys'fees or costs)arising out of the Equipment or Services from any cause whatsoever,including the acts or omissions of the Company,except to the extent that Company is found to have acted with gross negligence orengaged in willful misconduct. Insurance and Bonding Company shall maintain liability insurance coverage for bodily injury,death,and propertydamage in an amount no less than One Million Dollars($1,000,000.00)at all relevant times.If required by the Customer,Company shall furnish the Customer with full and duly executed Performance and Payment Bonds, underwritten by a surety or sureties satisfactory to the Customer,in the amount requested bythe Customer.All costs for such bonds shall be paid directly by the Customer.Project performance and payment bonds might not be included in the price;if requested,they will be added as a line item on the total awarded amount.Additionally,any other specialized insurance requested by the Customer will incur additional costs to the Customer. Ownership of Equipment/Liens Company shall retain title to all Equipment delivered to Customer until final payment for same is received.Company may retrieve from the Customer's premises any Equipment delivered if payment has not been timely tendered. Company may file a lien within 90 days after furnishing Equipment or Services to Customer as long as preliminary lien notice is sent to Customer under the provisions of the Construction Lien Law of the state where services are rendered. Force Majeure Company shall not be liable for delays in delivery or failure of items to be available due to causes beyond its reasonable control,such as acts of God,floods,fires,pandemics,lockouts or strikes,acts or omissions of suppliers and manufacturers, acts or omissions of Civil and Military Authority, strikes, wars(whether declared or undeclared),transportation disruptions, supply chain disruptions,or any other cause beyond its reasonable control. Arbitration All claims,disputes,and other matters in question arising out of,or relating to,the purchase of Equipment,the installation and/or maintenance of Equipment,any other Services described in the Estimate or these Terms and Conditions(including whether such matter is arbitrable)(collectively,"Claims")shall be decided by arbitration in San Diego County before a single arbitrator in accordance with the Commercial Arbitration Rules of the American Arbitration Association,who shall also act as the arbitrator for such Claim.The award rendered by the arbitrator shall be final,and judgment may be entered upon it in accordance with applicable California law.The costs of arbitration,including administrative fees,fees for a record and transcript,and the arbitrator's fees,shall be borne by the non-prevailing party(as determined by the arbitrator). Notice of the demand for arbitration shall be filed in writing with the other party and with the American Arbitration Association.The demand for arbitration shall be made no laterthan six(6)months after the circumstances which are the basis of the Claim have arisen. USAC SLD Funding For Customers that utilize USAC SLD funding, GigaKOM will, based on the agreement, invoice SLD for the discounted portion. In case SLD denies payment or SLD does not pay within 90 days from the Invoice date,the Customer will be responsible for the full amount. Miscellaneous Provisions These Terms and Conditions shall be governed by and construed according tothe laws of California, If any provision of these Terms and Conditions is held invalid or unenforceable,it shall be so held to the minimum extent required by law and all other provisions shall remain valid and enforceable. Subject to the limitations set forth in the Equipment Warranty and Service Warranty above,the exercise of any remedy herein shall be without prejudice to any other right or remedy available to either party. No agency,employment agreement,joint venture,or partnership is created between the parties and neither party shall be deemed to be an agent of the other nor shall either party have the right,power,or authority to act for the other in any manner or to create any obligations,contracts,or debts binding upon the other party. The failure of Company to insist on strict performances of any of the provisions contained herein shall in no way constitute a waiver by Company or any of the other provisions or subsequent default by Customer in the performance of or compliance with any of these Terms and Conditions set forth herein. Customer agrees that it has had the opportunityto review and negotiate these Terms and Conditions,and shall be deemed to be the product mutual drafting.As such,Company and Customer waive the provisions of Civil Code section 1654. HQ: 9245 Activity Road,Suite 105 1 San Diego, CA 921261 Phone:858-769-54DB 1 Fax:858-565-2453 26 C07 1(M 71 r...0 M 10 References For a complete list, please reach out to Nancy Mena at D3ncymena@gigakom.com San Diego County Office of Education,San Diego,CA • Contact: Danny Pasawongse, Executive Director of Technology, (858) 290-5661, danny.pasawongse@sdcoe.net • Projects&Services: LAN/WLAN upgrades,cabling infrastructure,network equipment,and maintenance across multiple refresh cycles. • Contract Value: Over$10,000,000. National School District, National City, CA • Contact: Justin Finch, IT Supervisor, (619) 336-7712,jfinch@nsd.us • Projects & Services: Central data center design and installation, district-wide LAN/WLAN upgrades,cabling infrastructure,and network maintenance. • Contract Value: Over$2,500,000. Chula Vista Elementary School District, Chula Vista, CA • Contact: Eduardo Oropeza, IT Supervisor, (619) 425-9600 ext. 181458, eduardo.oropeza@cvesd.org • Projects&Services: LAN/WLAN upgrades,cabling infrastructure,network equipment,and maintenance. • Contract Value: Over$2,000,000. Mater Dei Catholic High School,Chula Vista,CA • Contact: Luis Torres, IT Director,(619)423-2121 ext. 184,itorres@materdeicatholic.org • Projects & Services: LAN/WLAN upgrades, video surveillance projects, cabling infrastructure, network equipment, and maintenance. • Contract Value: Over$3,000,000. Aspire Schools Bay Area,Los Angeles,CA • Contact:Joe Regueiro, IT Director, (323) 219-9544,joe.regueiro@aspirepublicschools.org • Projects & Services: Statewide cabling infrastructure, video surveillance, LAN/WLAN upgrades. • Contract Value: Over$975,000,00. South Bay Union Elementary School District, Imperial Beach,CA • Contact: Jennifer Oliveira, IT Director, (619) 628-1671,joliveira@sbusd.org sbusd.org • Projects&Services: LAN/WLAN upgrades, network equipment,and maintenance. • Contract Value: Over$750,000. Carlsbad Unified School District,Carlsbad, CA • Contact: Robert Allen, (760) 331-5050, rallen@carisbadusd.net • Projects & Services: Wireless and wired network design and installation, network maintenance, cabling projects. • Contract Value: $2,500,000. H4:9245 Activity Road,Suite 105 1 San Diego,CA 92126 1 Phone:858-769-5408 I Fax: 858-565-2453 27 C7 I C.7'1 r.,It,60 M Calexico Unified School District,Calexico, CA • Contact: Eduardo Perez, Director of IT, (760) 768-3888,eduardop@calexico.k12.ca.us • Projects &Services: Central data center and IP video surveillance design and installation, server virtualization, LAN/WLAN upgrades, cabling infrastructure, and network maintenance. • Contract Value: Over$2,400,000. Lemon Grove School District, Lemon Grove, CA • Contact: Carlos Herrera, Director of Technology, (619) 708-7759, cherrera@lemongrovesd.net • Projects & Services: Server Configuration, LAN/WLAN upgrades, cabling infrastructure, network equipment,and maintenance. • Contract Value: Over$800,000. Oro Grande Elementary School District, Oro Grande,CA • Contact: Andrew Mercado, Director of Technology, (760) 243-5884, andrew_mercado@orogrande.org • Projects & Services: Cisco Renewals, LAN/WLAN upgrades, network equipment, and maintenance. • Contract Value: Over$600,000. Oxford Preparatory Academy,Aliso Viejo,CA • Contact: Jonathan Silva, Information Technology Coordinator, (949) 550-1910, jsilva@opaschools.org • Projects&Services: LAN/WLAN upgrades,and Managed Internal Broadband Services. • Contract Value: Over$100,000. Holtville Unified School District, Holtville,CA • Contact:Anthony Martinez, IT Supervisor, (760) 756-8651,tmartinez@husd.net • Projects & Services: Central data center design and installation, LAN/WLAN upgrades, cabling infrastructure,video surveillance, and network maintenance. • Contract Value: Over$3,500,000. Palo Verde Unified School District, Blythe, CA • Contact:Alex Tsubota, IT Director,(760) 922-4161 • Projects&Services: LAN/WLAN upgrades,cabling infrastructure,network equipment,and maintenance. • Contract Value: Over$3,000,000. Environmental Charter Schools, Lawndale,CA • Contact: Jeremiah David, Special Projects/Operations and Accounting Manager, (310) 214-3408 • Projects&Services: LAN/WLAN upgrades,cabling infrastructure,network equipment,and maintenance. • Contract Value: Over$35D,000. Immaculate Heart High School, Los Angeles,CA • Contact: Marc Hill, 323-461-3651 HQ:9245 Activity Road,Suite 105 1 San Diego,CA 92126 1 Phone:858-769-5408 1 Fax: 858-565-2453 23 CM7 1 C71 rvo 6 • Projects & Services: Replace existing Virtual Server environment with all new hardware and updated Hypervisor and Virtualization software, network equipment, and maintenance. • Contract Value: Over$400,000. Eastside Union School District, Lancaster, CA • Contact: Kelly Klein,Chief Technology Officer,(661) 951-1222, kklein@eastsideusd.org • Projects&Services: LAN/WLAN upgrades. Contract Value: Over$600,000. Denair Unified School District, Denair,CA • Contact: Daisy Swearingen, Chief Technology Officer, (209) 632-2397, dswearingen@dusd.kl 2.ca.us • Projects& Services: UPS Upgrades,cabling infrastructure, LAN/WLAN upgrades. Contract Value: Over$500,000. Aspire Schools Southern California,Oakland, CA • Contact: Hector Hernandez, IT Director, (323) 837-9920, hector.hernandez@aspirepublicschools.org • Projects&Services: Statewide cabling infrastructure, LAN/WLAN upgrades. • Contract Value: Over$9,000,000. Caliber Public Schools,Richmond,CA • Contact: Amr Alnasafi, Head of Education Technology, (510) 954-4438, amr@caliberschools.org • Projects&Services: LAN/WLAN upgrades. Contract Value: Over$200,000. Santa Clara County Office of Education, Santa Clara,CA • Contact:Vince Tran,(408)453-6669,vince-:tran@sccoe.org • Projects& Services: LAN/WLAN upgrades, network equipment and maintenance. • Contract Value: Over$600,000. Merced County Office of Education,Merced,CA Contact: Dick Chai, Network Manager, (209) 381-6699, DChai@mcoe.org • Projects&Services: Network upgrades and warranty,support for multiple agencies. • Contract Value: Over$ 375,000.00. Cypress School District, Cypress,CA • Contact:Teresa Lennox, Director of IT,(714) 225-4882,tiennox@cypsd.kl2.ca.us Projects&Services: Network upgrades,warranty,support and maintenance contracts. + Contract Value: Over$1,375,000.00. HQ:9245 Activity Road,Suite 105 1 San Diego,CA 921261 Phone:858-769-5408 1 Fax:858-565-2453 29 Co7 I GA r...0 M ATI©NAL CHC?C7L ISTRICT Der Ott=. On b6Wof the NAMW 5ahool DisbdK we vmM Wm to bin Us opparmply ID ym and ywwm&sWkw dw m"W job Vm'hm 4=&m pmVwb%uqpmfw opt Chm prod &ta r Ca*KM woolmam p opm md MwJM s f with•mhWkw*m mmh wr ivwwdt&no&id w&aho pow%-Ah ow hom req=emmts.Yet Uspme ba-re been suawmA ae Cri me ties,bas awl" KfW9bAWOWifW01 TM 60M60OOkUMlyjMVW� pAWWA4hfty%4PWOMW walk wt&. Thwk y'again fm the pr. ad do ex rfase�ou hay a�t l a am di it ate##+nod�� You�ers,pr�a�rd�bea+�a3u�'�� ��rit�7i look f0mand W anemy male Succedw VLUW, M pat s r �nsw*100, gene lie HQ:9245 Activity Road,Suite 105 1 San Diego,GA 92126 1 Phone:$58-769-5408 1 Fax: 858-565-2453 30 C71 C.71 r..0. M Calyx�co The Calexico Unified School District would like to thank you forthe service you provided on the Aerohive Access Points project- The district-wide project was successful and completed within a time!y manner- GIGAKOM was responsive throughout the project_ Employeeswere always extremely professional in their communications with the district- GIGAKOM has done a very good job and I would be happy to recommend your services to other organizations- uardo P-erez 5Ai�MANIA 1.I.1IJM.N HIGH SCHOOL DISTRICT GigaKOM was an excellent company to team up with,our school district had a strict requirement for e-rate purchases. GigalKOM's sales team understood our needs and went above and beyond to acquire our core equipment. GigaKom's install team composed of Chi and Sasha was greatly balanced. Their work was energizing and they were extremely motivated,personally committed to the job. During their three-day sting at SMJUHSD they worked long hours and made strides every day. Working with their team was an optimal experience,their dedication and promptness was refreshing. They were very knowledgeable in their field and able to conform to our needs. Thank you guys! Thanks, Lazaro Sanchez Computer Network Tech 11 HQ:9245 Activity Road,Suite 1051 San Diego, CA 92126 1 Phone:858-769-5408 1 Fax: 858-565-2453 31 C2 I C.71 r..O M 11 Compliance Documents • Business License • Contractor's License • Summary of Insurance • Small Business Certification • CMAS Contracts -details at http://bit.ly/gkomCMAS • FCC Green Light Status • SPAC 2020 • PWC Registration F I+INA1NC Ii)EPAW117MENT276 Fourih Avraae I Chula Vista CA 191918 026 (6191585-S624 !� W I TA BUSINESS LICENSE 1lrr{pt�cm,h¢rL lAYlr�ilr tvYp[(a*fW,narup Yrd,.,,'t5 IrAYMR3 QdYr fl(sus¢I.KmaH11!,r Illu YIrvY�aoas of EtCI:'s�'a 3ku+iaer-l¢s.ald.Le¢-alY�]tdiiW¢:es`w M43¢'=iu-i�ary KW r .w.lwn itr M¢¢nroa,¢a3n epllreg Pm(awan.,nnhiY.�iar a<cecry,.yw.dea:nhcJ hcl�iw,Iu:3.d'irM1,�i(•Ilu4 ti'ixta 5.'aiLwn{¢Rn chr 1�ini¢u5��¢3.TLro Ik me d+a!e¢cr mrmue Qaulusar¢.m M:Im L`ry,nnr mall;>'in i+.n¢.a M.nn.rrw.xd w wn1¢yar�Ire;coxfua rte xxeaiuwaurr at any Fnauios i¢.vrr76s xiilr.ury rrgnlaim ul ih¢i'!¢Fa 4'nW M13unx�lrl Cui¢Ir,fine m n�W rteea5 L45Ch3'I/�M-114L'i¢t1W Kh{E.tilll�4rn ehir bmnwv.,iSr m.rter Mi'aT'cWAk:l�e Fiu,mee[klwsmrmn ar I8Y 91 3M3-3i+a 61GALS.CM Business License Number. F152156 ANDO WMATFNA Rasincs'C735dfivafiow tontta[&M-Specurlty 1615 KEARNY VILLA W S FE In] Tat Paid; S117.50 SAN L)7k�CT.CA 93 t?3 Effective Gate: lanuary�1,?i�?h NMTRAtiSFE1U8LF FxpiMiW 031C D cwaller31.:Aa6 HQ:9245 Activity Road,Suite 105 1 San Diego, CA 92126 1 Phone: 858-769-5408 1 Fax: 858-565-2453 32 C07 1(.71 r.,.60 M O.G'OV A f X (2) in a License Check AL Subscribe AboutCSLB Public Meetings Con' A& CONTRACTORS Consumers t.icensees �..STATE LICENSE BOARD Business Informatiorl GIGAKOM 9245 ACTIVITY ROAD STE 105 SAN DIEGO,CA 92126 Business Phone Number_(858)769-5408 Entity Corporation Issue Date 02/08/2008 Expire Date 02/29✓2028 License Status This license is current and active. All information below should be reviewed. Classificaboris C-7-LOW VOLTAGE SYSTEMS Bonding Information HQ:9245 Activity Road,Suite 105 1 San Diego,CA 92125 1 Phone: 858-769-5408 Fax:858-565-2453 33 C,71C7'kr..0AM CERTIFICATE OF LIABILITY INSURANCE 6 ' �„ f�1T137l2O25 THIS CERTIFICATE tS ISSUED AS A MATTER OF INFORMATION ONLY AND CONFERS NO RIGHTS UPON THE CERTIFICATE HOLDER- THIS CERTIFICATE DOES NOT AFFIRMATIVELY OR NEGATTVELY AMEND,EXTEND OR.ALTER THE COVERAGE AFFORDED BY THE POLICIES BELOW.THIS CERTIFICATE OF INSURANCE DOES NOT CONSTITUTE A CONTRACT BETWEEN THE ISSUING INSURER)S), AUTH04UZED REPRESENTATIVE OR PRODUCER,AND THE CERTIFICATE HOLDER IMPORTANT: If the certificate holder is an ADDITIONAL INSURED,the polteylil")must be endorsuo IF SURROGATIOMS WAIVED, subject to the Germs and conditions of the policy,certain paiicies may require an tsMiOreetTsenl.A slatemenT an Ihis certilirate dacK not confer rights to the cerlificate holder in lieu of such etrdorsement(si. PVYOt%lC"EA. GiON'rFlr ALLPANT INSURANCE SERVICES INCMHS 72165781 PHONE (NO)4a7-a730 !AX WC,Am.Ent)_ Wrc.Mot- The Ft>flrlh)nd�Business Service,Center MOD Wiseman Blvd � -..._.._ Sari Anionic),TX 76251 act wstl _,.me..w.r.»....,.. iN9uteEfO-SI AFVOA UNC COVENAu6 "Co rri5ultEC NSUARAA: Ha1llurtl Undkrooi;,%!ni inSLrat:L�CuriEmrty 30104 GIGAKOAI iFIBLMER e: 29424 9246 ACTIAr 17Y RD STE 105 N'3uAElt C- Hw'lvd A,-ci*tI[an::li•dwroily Ge'rt'µ;r-Iy 223i7.... . SAN DIEGO CA 92126,4442 _. ,_---�_�.__..�..__.........._....._.._-,_........................_..._..,.---------- W3URER O: rNaiIRER E 14SURER F: COVERAGES CERTIFICATE NUMBER: REVISION NUMBER: _ THIS IS TO CERTIFY THAT THE FTdt XIES OF INSURANCE LISTED 1119LOW HAVE SEEN 1SSLSD TO rigE INSURED.KUIED ABOVE FOR THE POLICY PFITIC}U IHC!+'�ATEU.r TYr47HSTAFffi&NG ANY REOUIREMEAFT.TERFA OR r DTTION OF ANY OCINTRACT OR OTHER DOCUMENT WITH REWIrM TO WI- H 7 HIS CERTIFICATE MAY BE ISSUED OR MAY PERTAIN, TV+E INSURANCE AFFORDED BY TVE POLICIBS DESCRIBED HEREIN ES SUBJECT TO ALL THE TERMS.EXO-UEKNO AND GUNDITKINS OF SUCH PCLICz£S.UMrT9 514C YN MAY HAVE BEEN REDUCED BY PAID C1A;•MS, 'ON TYPEOFHOURAIACE AOGL gUaR' PIOLICY MUNSFA PM9CYefF Pouctw LIMI" ihak +IA£FdClS40EN£TIALLP:WTM - EACH!'[x`u4REH_'E T2.000.d00 CLA.VA5490DE x OCCUR WR4F 10 Wf7TFU 51,0000013 x.Cxilneral Liatbaty IAED EXP o4 r I l a.04C i A 72 SBA BAAx7N 0441i2025 04n1T2W6 "t Iu I' szoixi3Odp O"M A00MV41ATE WWT A.PPLI£-S F*A ,II Ca4ERALA00FIFOATE ':4.L1Df1A700 r,zucY l 1 CT RO- r L PfwrmeTa-WIPA IOPA04 $4,00d.000 OTnER AuT"OIULELMW" S1,d0d.A00 I '"A "UTO 6EOFLY ItLAW^rr-+--I ALL OvrIVEO ICrEOuLBO AUTOS 72 UEC PR7112 Od(0112025 04mi12w6 t9 MPLY 11,W Ydir, 6sI1E11 NON4r"EA AUTOS AUTOS x ALMS LtMMELLALu6 a EAr"H#3CL 4£tY"E EII)CESS UAB LLQW5 E R£TE%TlSF3 S i WOR""01OWEN41ATNX4 ; x PER 0TH- ANDE1wfLtYFtcRa'LIAAIu1Tr T$.T,fi#.T.,- __... ANY YIN EL EA.CHACCIDEMT $1 000.OQD B PRCPAIET0WPARTNFRV CLJTILE *A 72 WEC.TRO476 04:MV2025 � (W.I01)2028 OFFTCL-Rd DiOER EACWDED" EL DIREME-EA ELIKOYEE S1,000_000 tliinaAurl'In MFdt - rY",w�—ia EL fiSCA5E-POIXYLFAT si,000.0oo LESCM"ON'IF�:fERAna$a err $E'S64 1dW OF dfMA L.%:A n[7sK5:MEWCLE&IAC600 Ill,✓4rl4-0 NMr K1 dcft ar W ttw at Wslc d 41—M—u:n4—dl TPuatx wuml In the'rimurad a OpwaGorx CERTIFICATE HOLDER ., Forlfff9frnm5 tr4al pw:,tt7Gl�'�h. S4C,LU ANY OF THE ABOVE DESCRIBED POLICIES BE CANCELLED 9245 ACTIVITY RD STE 105 BEFORE THE EXPIRATION DATE THEREOF,NOTICE WILL BE DELIVERED SAN DIEGO CA 92125,4442 IN ACCORDANCE MTN TIE POLICY PROVISIONS. AU MORIND REPRaSINTATIVE COROATON.Allrlh[ eeVdf 1988-2015 ACORD _ ACORD 25(2016 03) The AGORD name and logo are registetad marks OF ACORD HQ:9245 Activity Road,Suite 105 1 San Diego,CA 92126 1 Phone: 858-769-5408 1 Fax: 858-565-2453 34 C07 1 c7pA r..O M GigaKOM 9245 Activih{Road 95 - View Application DON Business As(DBA(Name1 Suite 105 u..ew<o9rriuus CA gg v' Amend Application San Die& Dolrg Business A*,{VVk Name2 CA52123 E.4B Ofllre Phane Number akftljakom.c9m B58IT69-5410 Taal Numberof rmpk,ye Business Fax Ne:mber 10 Business Types Business Web Addles Construction,Nan-Manufacturer,Service service areas anew heywaras vrecv clessrfrcatiPns ^new supplier Diversrry wrom,anon Active Certifications elp Cenlflcatlan type APp11rat10n0ote MUM StalusoMNITlme From TP Cancel SB(Mwol 91"0912025 Approved 01,109/25 M"AM OVORIZ025 01,31120U Green Light Status: FRN Financial 11 aae.fAns F" v - FM rr. Mad Lkt now Acam ._ OBt1991743 rt,faxrn peen uyh - vtew.w.ae.ae.w.nre -- 002201T➢Oi rxV+Nmm 1Yrn Wrt NewrWhs nT�. Sa.oMn411P]ar 2 entr+es =rerr tWN& HQ:9245 Activity Road,Suite 105 1 San Diego,CA 92126 j Phone:858-769-5408 1 Fax: 858-565-2453 35 c7lc7lrvom D!R Approved: Customer Account Lookup PWCR Legat Entity Name 2000001618 GIGAKOM Contractor Status Doing Business As(DBA) DIRA®Droved GlgaKOM CSLB Business Structure corporation-Gcorp Business Phone President 858-769-5408 i Arndrej Kamatina Ext Email akfgigakom corn Registration Start Date Registration End Date 2024-07-01 2027-06-30 Crafts Telecommunications Technician HQ:9245 Activity Road,Suite 105 1 San Diego,CA 92126 1 Phone: 858-769-5408 1 Fax:858-565-2453 36 C07 1 C,7PA r..0 M 12 Pricing and Charges THIS SECTION IS PROPRIETARY AND CONFIDENTIAL Pricing is volume-based and may change with any adjustments, including service modifications. Additional shipping charges may apply due to any changes in delivery requirements and other adjustments. Bonds and Contingencies • Performance and Payment Bonds: o Bond Costs: ■ Performance bond costs average 2%of the project cost but may vary based on the Scope of Work and project size. o If bond costs are not explicitly listed as line items in the RFP,they may not be included in the initial pricing. o If required, bond costs will be added as line items to the total awarded amount. • Contingencies: a A 10%contingency is recommended for unforeseen additions, moves, or changes. o A 25%contingency is recommended to account for potential China tariffs and supply chain delays. Taxes • Sales tax is estimated at the time of this proposal and will be recalculated upon order execution. Product/Service Eligibility • GigaKOM is not an E-rate consultant. Please verify product/service eligibility with your consultant or USAC. • Eligibility is subject to USAC approval,and GigaKOM does not guarantee approval. Shipping • All products provided are original. • Shipping charges, if included,are estimates. Clients will be billed for actual shipping. costs incurred. • Shipping is dock-to-dock to a single location unless otherwise specified. Additional shipping charges may apply due to any changes in delivery requirements and other adjustments HQ:9245 Activity Road,Suite 105 1 San Diego,CA 921261 Phone: 858-769-5408 1 Fax:858-565-2453 37 2- PROPOSAL FORM PROJECT: 26.029A—NETWORK ELECTRONICS OWNER: CITY OF SANTA ANA Pursuant to Request For Proposal (RFP) and related documents,the undersigned Respondent, having familiarized himself/herself with the terms of the contract, the local conditions affecting the performance of the contract,the cost of the work at the location where the work will be performed,and the Contract Documents,proposes and agrees to perform,within the time stipulated, including all of its component parts,and everything required to be performed, and to provide and furnish any and all of the labor,materials,tools,expendable equipment, and all applicable taxes, utility and transportation services necessary to perform the contract and complete in a workmanlike manner all of the work required in connection with 26-029A— Network Electronics all in strict conformity with the Specifications, and other Contract Documents, including Addendum No.'s o Copies of Addenda are obtainable from the Owner's Representative(Infinity Communications and Compliance, Inc.). BASE PROPOSAL The Respondent agrees to perform all work noted above,as described in the RFP and Project Documents for the lump sum of: sixty-seven thousand six hundred six dollars and ninety-two tents Dollars($ $67,606.92 (Amount Shall Be Shown in Bath Words and Figures. In Case of a Discrepancy.the Amount Shown in Words Will Govern). Additive Alternative#1 —SmartNet d dd The eR,eA,n_d nt-onpi(eatuospaeggWllee rA no ghep�ei+ as cdoelfarshandFP and Project Documents for the lump sum of: ninety-ninety cents Dollars($ $71,320.98 t (Amount Shall Be Shown in Both Words and Figures. In Case of a Discrepancy,the Amount Shawn in Words Will Govern). ESTIMATED LEAD TIMES The Respondent shall complete the following table: Manufacturer Item/Part Number Estimated Lead Time Notes/Assumptions Cisco C920048P-E 30 days after PO Cisco C9200-NM-4X 30 days after PO Cisco SFP-1 OG-LRM 30 days after PO Cisco C9200-STACK-KIT 30 days after PO Cisco STACK-T4-1 M 30 days after PO Cisco SFP-1 OG-SR 30 days after PO Eaton 9PX150ORTN 30 days after PO TrlppL'Ite N370-04m 30 days after PO Trippl-ite N820-1 m 30 days after PO HPE JL728B#ABA 30 days after Pb HPE J9150D 30 daysafter PU HPE J9281D 3U claysa er PU Cisco C9200-DNA-E-48-3Y clays arrer Fv Failure to provide estimated lead times may result in the proposal being deemed non-responsive. Project will be awarded based on the evaluation criteria set forth herein. Price will be evaluated based on the total of the Base Proposal. 26-029A- Network Electronics Page 9 of 21 Infinity r.nmmimirntinna A Cnnsi ltinn Inr,—vAvw infinitvmmm rnm The Respondent has carefully examined the RFP documents and specifications for this project that were prepared and furnished by the OWNER and acknowledges their sufficiency. It is understood and agreed that the work under the contract shall be commenced by the Respondent,if awarded the contract,on the date to be stated in the OWNER'S Notice to Proceed. 26-029A-Network Electronics Page 10 of 21 Infinity C;nmmimirationg R C:nnsiiltinn lnr—www.infinitvrnmm_rnm NAME OF RESPONDENT: FULL NAME OF ALL PARTNERS OR LEGAL GigaKOM NAME OF CORPORATION (TYPE OR PRINT) AUTHORIZED CONTACT I PREPARER I SALES REPRESENTATIVE: Nancy Mena BUSINESS ADDRESS: 9245 Activity Road Suite 105 San Diego, CA 92126 (TYPE OR PRINT) TELEPHONE- 858-769-5422 EMAIL: nancymena@gigakom.com BY: fnj� A"- Sales Operations Lead (Sf NATURE IN INK) (TYPE OR PRINT NAME OF TITLE AND SIGNATURE) "I declare, under penalty of perjury,that the information rovided, and representations made in this proposal are true and current and that this declaration was executed on March 30, 20A (date)at San Diego CA (City, State)." PRESIDENT OF 3125/2026 CORPORATION: 9,__.. IGNATURE IN INK) DATE Andrej Komatina (TYP PRINT NAME AND TITLE OF SIGNATURE) SECRETARY OF 3/25/2026 CORPORATION: ( RE N INK) DATE Andrej Komatina (TYPE OR PRINT NAME AND TITLE OF SIGNATURE) STATE CONTRACTOR'S LICENSE 910431 FEDERAL I.D.NO: 50.0026417 NO.: LICENSE EXPIRATION DATE: 02/29/2028 TYPE OF LICENSE: C-7 LICENSE IN THE NAME OF: GigaKOM (TYPE OR PRINT NAME) E-RATE SERVICE PROVIDER IDENTIFICATION PUBLIC WORKS CONTRACTOR'S REGISTRATION NUMBER(SPIN) # 1000003984 # 143027209 CORPORATE SEAL: (IF APPLICABLE) 26-029A-Network Electronics Page 11 of 21 Infinity Cnmmunicatinns R C'.nncultinn Inr.—vjww infinitvrnmm nnm 3— ELECTRONIC ITEM 21/BULK SUBMISSION ATTACHMENT SHEET Respondent shall provide itemized pricing for all equipment to be included in this Proposal Response. The total price shown shall equal the amount the Respondent has provided on their submitted Proposal Form. An electronic copy will be required at the time of proposal. Files will be returned in the same format as the published,no exceptions. Failing to comply with these requirements will be considered for proposal dismissal. Respondent shall include a Description,Part Number,Quantity and Price for each relevant item included in their proposal.Respondent shall provide the Labor cost as a line item. Provided by the "Service Provider" ITEM 21 SUBMISSION REQUIREMENTS Vendors must complete and submit the provided Item 21 bulk upload spreadsheet template. Separate spreadsheets are required for each service type(Internal Connections, BMIC,and MISS).Vendors must also identify the E-hate eligibility percentage for each item(100%, 0%,or mixed).For mixed-eligibility items,vendors must specify the percentage eligible and provide explanatory notes(example:firewall content filtering is ineligible).Bids not submitted in this format may be considered non-responsive. The Vendor is solely responsible for the accuracy of all E-Rate eligibility determinations, percentages,and classifications provided in the Item 21 spreadsheet(s).The District is not responsible for any consequences resulting from incorrect or inaccurate E-Rate eligibility information provided by the Vendor, including funding denials,audit findings,or compliance issues.The Vendor shall bear all financial responsibility and liability for any errors or omissions in E-Rate eligibility determinations. 26-029A- Network Electronics Page 12 of 21 Infnifv Cnmmimirafinns K Cnnsultina lnr.—www_infinitvrnmm_rom 4- SUBSTITUTION LISTING PROJECT: 26.029A-NETWORK ELECTRONICS TO: City of Santa Ana("OWNER") The contract sum, proposed by the undersigned on the Proposal Form, is for the work as described in the Request for Proposal, and otherwise defined in the Contract Documents. However,the undersigned proposes the following substitutions,which were not Pre-Approved prior to the proposal date,for the Owner's consideration. All substitutions must be listed on this form and submitted with the proposal, or they will not be reviewed. 1. Please complete, attaching additional sheets as necessary; Respondent proposes[check one]: x no substitutions. the following substitutions: Specified Product Proposed or Material Substitution 2. All proposals should be calculated and submitted on the assumption that substitution requests will not be approved. 3. Respondent hereby certifies that the requested substitutions are equal or better in all respects to what is specified, unless otherwise noted. Respondent will supply all documentation to support this claim as attachments to the Substitution Listing with their proposal. Failure to provide adequate documentation may result in the disqualification of the response. SIGNATURE MUST BE IDENTICAL RESPONDENT: GigaKOM TO THAT PROVIDED ON PROPOSAL FORM BY; 26-029A- Nptwerk Electronic-s Page 13 of 21 Infinity Cnmmunicatinns R r;nnsultinn Inc—www_infinitvcnmm_cnm 5 - NONCOLLUSION AFFIDAVIT" PROJECT: 26-029A—NETWORK ELECTRONICS OWNER: CITY OF SANTA ANA State of CA County of San Diego A_ndrej Komatina being first duly sworn, deposes and says that he or she is CEO of Giga KO M the party making the foregoing proposal,that the proposal is not made in the interest of,or on behalf of,any undisclosed person,partnership,company, association,organization,or corporation;that the proposal is genuine and not collusive G) or sham;that the Respondent has not directly or indirectly induced or solicited any other Respondent to put in a false or sham proposal,and CL has not directly or indirectly colluded,conspired,connived,or agreed with any Respondent or anyone else to put in a sham proposal,or that anyone shall refrain from proposing;that the Respondent has not in any manner,directly or indirectly,sought by agreement,communication, 7 or conference with anyone to fix the proposal price of the Respondent or any other Respondent,or to fix any overhead,profit or cost element 0 of the proposal price,or of that of any other Respondent,or to secure any advantage against the public body awarding the contract of anyone 0 O interested in the proposed contract;that all statements contained in the proposal are true;and,further,that the Respondent has not,directly or indirectly,submitted his or her proposal price or any breakdown thereof,or the contents thereof,or divulged information or data relative thereto,or paid,and will not pay,any fee to any corporation,partnership,comp ny,association,organization,proposal depository,or to any o member or agent thereof to effectuate a collusive or sham proposal. (SIGNATURE OF RESPONDENT) NOTARY FOR NONCOLLUSION AFFIDAVIT Subscribed and sworn to(or affirmed)before me this day ' `► , 20 (SIGNATU OF NOTARY) [SEAL OF NOTARY] 3..� A (TYPED NAM6 OF NOTARY) v2i'I f ..I.6�*�hirr [+lltnt'n4t1 r .stxrr�'j•s'.r.ia6 �' h.,ter C_ ,ie^Mst leg 25 2J�6 n rrn 0 26-029A-Network Electronics Page 14 of 21 Infinity Communications&Consulting, Inc.--www.infinitycomm.com 6 - STATE MASTER CONTRACT FORM PROJECT: 26.029A--NETWORK ELECTRONICS OWNER: CITY OF SANTA ANA Please provide the following information concerning the State Master Contract being used for this project. State Master Contract No. (Provide Contract Numbers for all components listed for this project.) (1) 3-21-08-1109 (2) (3) (4) (5) Attach a copy of the State Master Contract that includes all eligible products listed on the Form 471 Attachment Sheet. 26-029A-Network Electronics Page 15 of 21 Infinitv Cnmmimiratinns R Cnnsultinn Inr.—www_infinifvrnmmrnm EXHIBIT B ONO o ` � ` ` i O O i ` ` N -i rn M n Iq C 1 O h W h 7 va 0 N Ln , cn N O m ti a) 00 "� m 01 h m N M 00 L m 01 00 10 C; O h� V N Q N V CC O (V W N Vl m M AC N IfaH Ln V N lD m 0 N N U1 D N mcr C] N N M z +h uT t? � N lri to � VY V� ih VF [+}{n i/F V1{rt i!F VT V} 1h VT iR ih ih N 0000 Cl) r N h N 3 ati Vy VY VT lly i4 V}+A y�U} lR ilk cn C i Ui i i Of ` 0c0 Q N CO 00 O V h li 1 W m N ID 7 O I,. 10 L') h rl M ri 00 01 O 0) Ln m :4 00 OS N 01 h V M O �D N M m N h N N ni ni co N m .ti LO m N' v} ih ifl il} 1/1 i/}�+T L�}4/}.VI iR '�'} 1h V} i/F V} i✓? .-I 00 '`O r 00 i i m i h 'W Q An Ch Af} w AD -4 0) An C Ol N O Ol 01 M © m �1 I" C] P4 N Ln m0 � l0 V N (V O In L!] It N V1 d' Cl All .-I M Ln N M ti m Q Alf Q O Q O Q C Q O O O 0 0 0 0 0 0 O O Q Q Q O O M W W Z .q a 0 9� 0 a 0 0 a 0 0 o a o 0 o 0 o a o a o 0 o 0 0 qp 6 C. O O 0 0 0 0 0 C0 U O 0 0 0 0 0 0 CDO O 0 Q Q O � • C7 C7 Q Q O Q O C] O O CD o CD o Q o 0 4 0 Q • e-� co O L� 2 � O y E m 3 m a CL O a L a n c Z v ~ �+ a y N N m o rn O a 2 a + c $ fD m vLMm o Er i .E-I x r ` a i m v m m m h rn O o + Lnoe o L nn a ° °O T � � a 0a ° OFw qYo u j -0 0 a E ,p, b q ulr 00 d z v oo a ng 7Y ¢ ° y °cp 7 b0 s ua m LPL ',U L U o 0 + p w 3 � r Z a s L9 a w u �c a a u e Q a m u1 n a 3 w N u7 = to . N O Y N V w Q O tail ,� m y y c H G O a Z c j. Q In �% 7 .--r v a+ d ... In t a CS N O o 4 a w N J O ti a X CJD t}ll U CL J O W V w SOIL LL" °.L! 3 U N J O0 H U p�j u O co Q.R 4S. i V a Q } w 3-."C1 Vwf �^ T O. ~ d V N 00 L �e '2 u m e Ol C R q a 00 O .O N CC U Z d N. T ~ m N L O V Y W O q — oo oV Zo c 3 E4+ � v cac c oU « uQu o � o d 3 3 ¢ z N m ❑ ° Z a F M C GC .-! a U O ril .--1 d ate{' y d �s m Z N 0 u l!1 rn O q V L: _ w w W 7 3 h w Z Z m Z N X N �•' A LL J CL u X Z N LI Z U V Q ♦+ ED .°q 14 N Cpzr 7 a w V 0) U 7 ce li+ n g CL a s a a e z c > u a Z u p~ c+ Z w w 2 m r,4 H h ¢ p m a y 3 O O O O O D O 0 0 O O O 0 0 D O O C1 W U V U U U N v u Q V uu u N vVi 1ui1 w_ u _N u V5 ° J S A L # a E W o } y W W _W ✓f _ W W W W _ _ _ _ i+ CL CL L i i ` C O` E U U Q u U V U u U U U U U U V U V U w C: E' a < a K m 3 _m m 0 I 1 L N A7 J a 1 r�l w 00 w 00 Z G x u w R a m .-I Z 2 Y L) V °C H E m m 5i c P a.a. m m N Q w Z In AL Z ¢ vl K .ti 4 w c V d Z m Z Q Z U U Fa' C7 ~ ~ 4 IOri O O Z Z u 0 ✓b O ¢ ¢ C7 O O Y u .-i h N 00 00 a z p O CG O C N SC y O N U U LL X M w J m Q W M CJ U Z [rQi ON 0. V C.7 U U U 4 N ON U vi al Z Z 4 O p V U U Z U U m c Ob m y m v V w �f�J ' Y a J J J Ja u L al a a a a d a a a CLa a a a s eL i c% a ® a a a a a 4 N a u a d ¢ ¢ ¢ ¢ ¢ O Vf NI N N N in N Vi 4n VS 11A H N l/1 h N V1 </1 N N Sn to N Sfl N = •• } fV O �w a Z w c rn W W i� ri ri ni W t � k _ Q \ � I / cr » � � ) ( jk; y \ � ` ! zI ) \ 7 ) Lj \ \ \\ \ \ \ a 3r \ { y - - ( ) § , 77 - ; ) - � 7.3 ) \ j\ \ \ \ } k \ o k \ of / I B � ) ) $ $ § $ ' - E / ) . § § / E27 ƒ_ \ \ ` ) / FL / ±! , � - 2o § § ( ( ) « m � - . o ! ! s < > < § k \ cL () f ! ag ! � # _ ) ) }( ! ! 3 2 � 7 § kkIE \ / \ \to § ( [ }! ! \ k\ Ew / � � � \ co \ � � \ 2 (} \ - \ / ) \ E. $ k& ) iE .2 > \ ! } / Im - §2 f 5'm gow u \ 2 e owE > \ �{/\ ( ( 01 ! _ | E ) - ( ) \ \ \ku \\ \ )z �� _ . \! z] k / � g i E \ > i § \ \ / ( \ j }\ jj \ {} §f » 3\ 6 ± 9 ) Library E-Rate Project Agreement (GigaKOM) 3 Final Audit Report 2026-03-31 Created: 2026-03-31 By: Dylan Dario(ddario@santa-ana.org) Status: Signed Transaction ID: CBJCHBCAABAAAuOeniHwWfr84bp9OmAPTQH0d8UPx73R "Library E-Rate Project Agreement (GigaKOM) 3" History L'1 Document created by Dylan Dario (ddario@santa-ana.org) 2026-03-31 -0:57:08 AM GMT '+ Document emailed to Brian Sternberg (bsternberg@santa-ana.org) for signature 2026-03-31 -0:57:15 AM GMT 'l Email viewed by Brian Sternberg (bsternberg@santa-ana.org) 2026-03-31 -2:13:00 AM GMT Document e-signed by Brian Sternberg (bsternberg@santa-ana.org) Signature Date:2026-03-31 -2:17:13 AM GMT-Time Source:server C-► Document emailed to Nancy Mena (nancymena@gigakom.com) for signature 2026-03-31 -2:17:15 AM GMT i Email viewed by Nancy Mena (nancymena@gigakom.com) 2026-03-31 -2:17:20 AM GMT do Document e-signed by Nancy Mena (nancymena@gigakom.com) Signature Date:2026-03-31 -4:12:05 PM GMT-Time Source:server Q Agreement completed. 2026-03-31 -4:12:05 PM GMT Adobe Acrobat Sign