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HomeMy WebLinkAboutSTERLING HEALTH SERVICES, INC. (4) N-2026-163 05-111A\2U2t J U L 0 8 2026 0 1-1-12_10,) ii00, 1(D+-) CONSULTANT AGREEMENT BETWEEN STERLING HEALTH SERVICES INC. AND THE CITY OF SANTA ANA THIS AGREEMENT is made and entered into on this 23th day of June, 2026 by and between Sterling Health Services, Inc., a California Corporation doing business as Sterling Health Services Administration, ("Consultant"), and the City of Santa Ana, a charter city and municipal corporation organized and existing under the Constitution and laws of the State of California ("City"). RECITALS A. The City desires to retain a Consultant having special skill and knowledge in the field of: providing administrative services regarding retiree dental insurance including billing, collection and remittance of premiums; B. Consultant represents that Consultant is able and willing to provide such services to the City. C. In undertaking the performance of this Agreement, Consultant represents that it is knowledgeable in its field and that any services performed by Consultant under this Agreement will be performed in compliance with such standards as may reasonably be expected from a professional consulting firm in the field. NOW THEREFORE, in consideration of the mutual and respective promises, and subject to the terms and conditions hereinafter set forth, the parties agree as follows: 1. SCOPE OF SERVICES Consultant shall perform during the term of this Agreement, the tasks and obligations including all labor, materials, tools, equipment, and incidental customary work required to fully and adequately complete the services described and set forth in Scope of Services - Exhibit A, attached hereto and incorporated by reference. 2. COMPENSATION a. City agrees to pay, and Consultant agrees to accept as total payment for its services for City, the rate of$3.50 per person per month. The total amount to be expended during the term of this Agreement shall not exceed fifty thousand dollars and zero cents ($50,000). b. Payment by City shall be made within forty-five (45) days following receipt of proper invoice evidencing work performed, subject to City accounting procedures. City and Consultant agree that all payments due and owing under this Agreement shall be made through Automated Clearing House(ACH)transfers. Consultant agrees to execute the City's standard ACH Vendor Payment Authorization and provide required documentation. Upon verification of the data provided, the City will be authorized to deposit payments directly into Consultant's account(s) with financial institutions. Page 1 of 8 #2199223v2 ��1 Payment need not be made for work which fails to meet the standards of performance set forth in the Recitals which may reasonably be expected by City. 3. TERM This Agreement shall commence on July 1,2026 until June 30,2029 for a three-year term with the option for the City to grant up to two (1)-year extension(s), exercisable by a writing by the City Manager and the City Attorney, unless terminated earlier in accordance with Section 15, below. 4. INDEPENDENT CONTRACTOR Consultant shall, during the entire term of this Agreement, be construed to be an independent Consultant and not an employee of the City. This Agreement is not intended nor shall it be construed to create an employer-employee relationship, a joint venture relationship, or to allow the City to exercise discretion or control over the professional manner in which Consultant performs the services which are the subject matter of this Agreement; however,the services to be provided by Consultant shall be provided in a manner consistent with all applicable standards and regulations governing such services.Consultant shall pay all salaries and wages,employer's social security taxes, unemployment insurance and similar taxes relating to employees and shall be responsible for all applicable withholding taxes. 5. OWNERSHIP OF MATERIALS This Agreement creates a non-exclusive and perpetual license for City to copy, use, modify, reuse, or sublicense any and all copyrights, designs, and other intellectual property embodied in plans, specifications, studies,drawings, estimates,and other documents or works of authorship fixed in any tangible medium of expression, including but not limited to, physical drawings or data magnetically or otherwise recorded on computer diskettes,which are prepared or caused to be prepared by Consultant under this Agreement("Documents & Data"). Consultant shall require all subcontractors to agree in writing that City is granted a non-exclusive and perpetual license for any Documents & Data the subcontractor prepares under this Agreement. Consultant represents and warrants that Consultant has the legal right to license any and all Documents & Data. Consultant makes no such representation and warranty in regard to Documents &Data which were provided to Consultant by the City. City shall not be limited in any way in its use of the Documents and Data at any time, provided that any such use not within the purposes intended by this Agreement shall be at City's sole risk. 6. INSURANCE Insurance requirements are attached hereto as Exhibit B. 7. INDEMNIFICATION Consultant agrees to defend,and shall indemnify and hold harmless the City, its officers, agents,employees,contractors,special counsel,and representatives from liability:(1)for personal Page 2 of 8 #2199223v2 l7U' injury,damages,just compensation,restitution,judicial or equitable relief arising out of claims for personal injury, including death, and claims for property damage, which may arise from the negligent operations of the Consultant, its subcontractors, agents, employees, or other persons acting on its behalf which relates to the services described in section I of this Agreement; and(2) from any claim that personal injury,damages,just compensation,restitution,judicial or equitable relief is due by reason of the terms of or effects arising from this Agreement.This indemnity and hold harmless agreement applies to all claims for damages,just compensation,restitution,judicial or equitable relief suffered,or alleged to have been suffered, by reason of the events referred to in this Section or by reason of the terms of, or effects,arising from this Agreement. The Consultant further agrees to indemnify,hold harmless,and pay all costs for the defense of the City,including fees and costs for special counsel to be selected by the City, regarding any action by a third party challenging the validity of this Agreement, or asserting that personal injury, damages, just compensation, restitution,judicial or equitable relief due to personal or property rights arises by reason of the terms of, or effects arising from this Agreement. City may make all reasonable decisions with respect to its representation in any legal proceeding.Notwithstanding the foregoing, to the extent Consultant's services are subject to Civil Code Section 2782.8,the above indemnity shall be limited, to the extent required by Civil Code Section 2782.8, to claims that arise out of, pertain to,or relate to the negligence, recklessness,or willful misconduct of the Consultant. 8. INTELLECTUAL PROPERTY INDEMNIFICATION Consultant shall defend and indemnify the City, its officers,agents, representatives, and employees against any and all liability, including costs, for infringement of any United States' letters patent,trademark,or copyright infringement,including costs,contained in the work product or documents provided by Consultant to the City pursuant to this Agreement. 9. RECORDS Consultant shall keep records and invoices in connection with the work to be performed under this Agreement. Consultant shall maintain complete and accurate records with respect to the costs incurred under this Agreement and any services, expenditures, and disbursements charged to the City for a minimum period of three (3) years,or for any longer period required by law, from the date of final payment to Consultant under this Agreement. All such records and invoices shall be clearly identifiable. Consultant shall allow a representative of the City to examine, audit, and make transcripts or copies of such records and any other documents created pursuant to this Agreement during regular business hours. Consultant shall allow inspection of all work,data, documents,proceedings, and activities related to this Agreement for a period of three (3) years from the date of final payment to Consultant under this Agreement. 10. CONFIDENTIALITY If Consultant receives from the City information which due to the nature of such information is reasonably understood to be confidential and/or proprietary,Consultant agrees that it shall not use or disclose such information except in the performance of this Agreement, and further agrees to exercise the same degree of care it uses to protect its own information of like importance,but in no event less than reasonable care. "Confidential Information"shall include all Page 3 of 8 #2199223v2 i nonpublic information. Confidential information includes not only written information, but also information transferred orally, visually, electronically, or by other means. Confidential information disclosed to either party by any subsidiary and/or agent of the other party is covered by this Agreement. The foregoing obligations of non-use and nondisclosure shall not apply to any information that(a)has been disclosed in publicly available sources;(b)is,through no fault of the Consultant disclosed in a publicly available source; (c) is in rightful possession of the Consultant without an obligation of confidentiality; (d) is required to be disclosed by operation of law;or(e) is independently developed by the Consultant without reference to information disclosed by the City. 11. CONFLICT OF INTEREST CLAUSE a. Consultant covenants that it presently has no interests and shall not have interests, direct or indirect, which would conflict in any manner with performance of services specified under this Agreement. b. No immediate family members of either the Mayor, City Council Member, or any appointed City Official, including appointed board and commission members, as defined under the City's Municipal Code,whose position with the City shall award or influence the award of this Agreement, or any competing contract or amendment thereof, shall be employed in any capacity by the Consultant or have any other direct or indirect financial benefit or interest in this Agreement. c. The section also prohibits the awarding of any agreement, contract, grant, or any amendment to those awards,to any former full-time employee for one-year from date of employee separation except for any CaIPERS retiree as authorized by City Council resolution d. The Consultant must comply with all conflict of interest laws, ordinances, and regulations now in effect or hereafter to be enacted during the term of this Agreement. The Consultant warrants that it is not now aware of any facts which conflict with the prohibitions defined above.If the Consultant hereafter becomes aware of any facts that might reasonably be expected to create a conflict of interest, it must immediately make full written disclosure of such facts to the City. Full written disclosure must include, but is not limited to, identification of all persons implicated and a complete description of all relevant circumstances. Failure to comply with the provisions of this paragraph will be a material breach of this Agreement. e. Consultant covenants that none of its directors, officers, employees, or agents shall participate in selecting or administrating any subcontract supported(in whole or in part) by City funds stemming from the Agreement where the awarding of the subcontract has any direct or indirect financial benefit or interest to any individual, as defined in subsections(b)and(c)above. Page 4 of 8 #2199223v2 12. NON-DISCRIMINATION Consultant shall not discriminate because of race,color,creed,religion,sex,marital status, sexual orientation, gender identity, gender expression, gender, medical conditions, genetic information, or military and veteran status, age, national origin,ancestry,or disability, as defined and prohibited by applicable law, in the recruitment, selection, teaching, training, utilization, promotion,termination or other employment related activities or any services provided under this Agreement. Consultant affirms that it is an equal opportunity employer and shall comply with all applicable federal, state and local laws and regulations. 13. EXCLUSIVITY AND AMENDMENT This Agreement represents the complete and exclusive statement between the City and Consultant, and supersedes any and all other agreements, oral or written, between the parties. In the event of a conflict between the terms of this Agreement and any attachments hereto,the terms of this Agreement shall prevail. This Agreement may not be modified except by written instrument signed by the City and by an authorized representative of Consultant. The parties agree that any terms or conditions of any purchase order or other instrument that are inconsistent with, or in addition to,the terms and conditions hereof,shall not bind or obligate Consultant or the City.Each party to this Agreement acknowledges that no representations, inducements, promises or agreements, orally or otherwise,have been made by any party, or anyone acting on behalf of any party,which is not embodied herein. 14. ASSIGNMENT Inasmuch as this Agreement is intended to secure the specialized services of Consultant, Consultant may not assign,transfer, delegate, or subcontract any interest herein without the prior written consent of the City and any such assignment, transfer, delegation or subcontract without the City's prior written consent shall be considered null and void. Nothing in this Agreement shall be construed to limit the City's ability to have any of the services which are the subject to this Agreement performed by City personnel or by other Consultants retained by City. 15. TERMINATION This Agreement may be terminated by the City upon thirty (30) days written notice of termination. In such event,Consultant shall be entitled to receive and the City shall pay Consultant compensation for all services performed by Consultant prior to receipt of such notice of termination,subject to the following conditions: a. As a condition of such payment,the Executive Director may require Consultant to deliver to the City all work product(s)completed as of such date, and in such case such work product shall be the property of the City unless prohibited by law,and Consultant consents to the City's use thereof for such purposes as the City deems appropriate. b. Payment need not be made for work which fails to meet the standard of performance specified in the Recitals of this Agreement. Page 5 of 8 #2199223v2 16. WAIVER No waiver of breach, failure of any condition, or any right or remedy contained in or granted by the provisions of this Agreement shall be effective unless it is in writing and signed by the party waiving the breach,failure,right or remedy.No waiver of any breach,failure or right,or remedy shall be deemed a waiver of any other breach, failure, right or remedy, whether or not similar,nor shall any waiver constitute a continuing waiver unless the writing so specifies. 17. JURISDICTION-VENUE This Agreement has been executed and delivered in the State of California and the validity, interpretation, performance, and enforcement of any of the clauses of this Agreement shall be determined and governed by the laws of the State of California. Both parties further agree that Orange County,California,shall be the venue for any action or proceeding that may be brought or arise out of, in connection with or by reason of this Agreement. 18. PROFESSIONAL LICENSES Consultant shall, throughout the term of this Agreement, maintain all necessary licenses, permits,approvals,waivers,and exemptions necessary for the provision of the services hereunder and required by the laws and regulations of the United States, the State of California,the City of Santa Ana and all other governmental agencies. Consultant shall notify the City immediately and in writing of its inability to obtain or maintain such permits, licenses, approvals, waivers, and exemptions. Said inability shall be cause for termination of this Agreement. 19. NOTICE Any notice,tender,demand, delivery,or other communication pursuant to this Agreement shall be in writing and shall be deemed to be properly given if delivered in person or mailed by first class or certified mail,postage prepaid,or sent by fax or other telegraphic communication in the manner provided in this Section,to the following persons: To City: City Clerk City of Santa Ana 20 Civic Center Plaza(M-30) P.O.Box 1988 Santa Ana, CA 92702-1988 Fax: 714-647-6956 With courtesy copies to: Executive Director, Human Resources Agency City of Santa Ana Page 6 of 8 #2199223v2 n 20 Civic Center Plaza (M-24) P.O. Box 1988 Santa Ana, California 92702 To Consultant: Attn: Sterling Administrations Sterling Health Services, Inc. P.O. Box 71107 Oakland, CA 94612 A party may change its address by giving notice in writing to the other party. Thereafter, any communication shall be addressed and transmitted to the new address. If sent by mail, communication shall be effective or deemed to have been given three (3) days after it has been deposited in the United States mail, duly registered or certified, with postage prepaid, and addressed as set forth above. If sent by fax, communication shall be effective or deemed to have been given twenty-four(24)hours after the time set forth on the transmission report issued by the transmitting facsimile machine, addressed as set forth above. For purposes of calculating these time frames, weekends, federal, state, County or City holidays shall be excluded. 20. MISCELLANEOUS PROVISIONS a. Each undersigned represents and warrants that its signature herein below has the power, authority and right to bind their respective parties to each of the terms of this Agreement, and shall indemnify City fully, including reasonable costs and attorney's fees, for any injuries or damages to City in the event that such authority or power is not, in fact, held by the signatory or is withdrawn. b. All Exhibits referenced herein and attached hereto shall be incorporated as if fully set forth in the body of this Agreement. IN WITNESS WHEREOF,the parties hereto have executed this Agreement the date and year first above written. F • fq, CIT OF SAN ANA egg— • Jennifer 1p _ Alvaro Nunez City Cle City Manager APPROVED AS TO FORM: SONIA R. CARVALHO CONSULTANT: City Attorney • Laura A. Rossini `DuartB.atista Chief Assistant City Attorney President and CEO #2199223v2 RECOMMENDED FOR APPROVAL: Lori Schnaider, Executive Director Human Resources Agency Page 8 of 8 #2199223v2 EXHIBIT A SCOPE OF SERVICES #2199223v2 CITY OF SANTA ANA 0 I I . P.O_Box 71107 Oakland,CA 94612 .., 1100.617.4729 _ 0 i 688.410.7361 .: — lo;UA-v.§t-iiillni3AiiiIstration.com :„, .r...- ..... , rirjolmt Ai -- - - wad"Iligb*"'"IgallialibL)' I a 1111.1111111ff t 1 STERLING 41.1 PROPOSAL B FOR RETIREE BILLING .:‘,1 r it--in'lir,ii'i;ii,,,ii iii. ,110 i \ I 1,--i-iii .11., K.t,-E h)r i., li-,,t;,:1-, ',1:.,1.111'1 If,Jill•f \ \ 2 lor ABOUT STERLING PROJECT APPROACH and ORGANIZATION Sterling Health Services, Inc., DBA: Sterling Health Services Administration, is a Minority and Woman Owned,State of California Certified Small Business Enterprise founded in 2004 by CEO, Cora M. Tellez. We have a dedicated Retiree Billing Department where we assign a Client Service Specialist (CSS) to each account for monthly maintenance of the plan(s).The CSS will monitor the 'City's' Retiree Billing accounts and balances. In addition,our Benefits(claims) Department will assist the participant with questions for resolution. However, the goal here is to be pro-active with educating the 'City' and their Retirees of our Sterling Portal. If a problem should arise and require additional attention,our escalation process is the following:once a problem has been identified it will be directed to the department manager for quick resolution, keeping in close communication with all parties involved. Sterling is proprietary. Our focus is customer service support as well as compliance. We provide direct HIPAA- compliant communication pertaining to plan information. Our customer service hours are 8:00 am—5:00 pm PST Monday- Friday with a live attendant, We are technology proficient to include an onsite IT Team. All systems are compliant with HIPAA, HITECH, EDI and Security Policy Regulations.All client data is stored at Rackspace, a Third Party Data Center and stored on the EMC VMAX Shared Storage with full disk encryption,All database access from the application is strictly controlled access to the database via stored procedures and additionally URL parameters are encrypted. Sterling was recently ranked as a Top 20 HSA Provider through Devenir Research Publishing with respect to our Assets Under Management and has been recognized in many news articles. Sterling is based in Oakland, California with remote staff nationwide. Thank you so much in advance,for reviewing the content in this proposal. We would be honored to administer your Retiree Billing Plan! d : i riff 11, _ RETIREE BILLING SERVICES & PRICING r- + .. .- STERLING ADMINISTERS RETIREE BILLING TO ENTITIES THAT OFFER RETIREES THE OPTION TO CONTINUE THEIR HEALTH BENEFITS. HOW DOES THIS WORK? • Sterling sends the bill to the participant, collects their payment and remits the collected premiums to the employer. Sterling offers the convenience of online payment and monthly auto-payment. • Billing, collection and remittance of premiums • Late payment reminders are sent out for payments not received by a certain date • Employers can choose payment grace periods • Flexible billing rules • Access to communication history • Customized Welcome Letters • Online payment and auto-pay options • Retiree assistance— reducing retiree contact to the employer • 24/7 online access for retirees and employers PRICING • $3.50 PRPM • WAIVE SET-UP FEES GUARANTEED RATES FOR 3-YEARS WITH TWO 1-YEAR OPTIONAL RENEWALS 1 i 1 III! EDUCATION AND COMMUNICATION a vat TYPES OF COMMUNICATION AND FREQUENCY Sterling sends 'quarterly newsletters' via email to: • The 'City' • The Retiree • The Broker PRODUCT EDUCATION PLATFORM VIA STERLING'S WEBSITE • Newsletters • Blog • 'Live Chat' Functionality for our Retirees • Video Library - Multiple 'How-To' product videos • Product FAQ's EMPLOYER AND EMPLOYEE ONLINE PORTAL ACCESS • Access to multiple monthly reports 24/7 in "Real-Time" • Full Super Administrator access • Multiple Additional Site Users Allowed per the 'City's' discretion • Access to quarterly and year-end statements Employer and Retiree Online Portal Capabilities. c 1 THANK YOU FOR THE OPPORTUNITY TO QUOTE. The Implementation and Account Management Teams at Sterling Administration are focused on educating our clients on the best utilization of Sterling's products and systems, to help them get the most out of our service. ,F _ l'' Cora M, Tellez i allP Founder Office: 800.617.4729 Cora.tellezRsterlingadministration.com i_.vnn DeMaria 4(iMunicipality Practice Leader , Mobile: Lynn.demaria@sterlingadministration.com f EXHIBIT B INSURANCE SERVICES #2199223v2 Consultant shall procure and maintain for the duration of the agreement,the following insurance coverages: MINIMUM SCOPE AND LIMIT OF INSURANCE Consultant shall maintain limits of insurance coverage in the following minimum amounts and shall be at least as broad as: • Commercial General Liability (COL): Insurance Services Office Form CO 00 01 covering CGL on an "occurrence" basis, including products and completed operations, property damage, bodily injury and personal&advertising injury with limits no less than $1,000,000 per occurrence and$2,000,000 aggregate. • Workers' Compensation (WC): as required by the State of California, with statutory limits, and Employer's Liability Insurance with limit of no less than $1,000,000 per accident, per employee, per policy for bodily injury or disease. This requirement can be waived if Consultant has no employees. Consultant attests that its workers' compensation coverage extends to all persons who will be working with the City under the agreed scope of services. • Cyber Liability(CL): Insurance, with limits not less than$2,000,000 per occurrence or claim and$2,000,000 aggregate. Coverage shall be sufficiently broad to respond to the duties and obligations as is undertaken by Consultant in this agreement and shall include, but not be limited to,claims involving security breach,system failure,data recovery, business interruption, cyber extortion,social engineering, infringement of intellectual property, including but not limited to infringement of copyright,trademark,trade dress, invasion of privacy violations, information theft,and release of private information.The policy shall provide coverage for breach response costs, regulatory fines and penalties as well as credit monitoring expenses. • Technology Professional Liability Errors and Omissions Insurance(E&O): appropriate to the Consultant's profession and work hereunder,with limits not less than $2,000,000 per occurrence and$4,000,000 aggregate. Coverage shall be sufficiently broad to respond to the duties and obligations as is undertaken by the Consultant in this agreement and shall include, but not be limited to,claims involving business interruption, damage to or destruction of electronic information,and alteration of electronic information. The policy shall provide coverage for Consultant's failure to provide professional services and/or products under this Agreement. The Policy shall include,or be endorsed to include, damage to,alteration of, loss of,or destruction of electronic data and/or information"property"of City in the care,custody, or control of Consultant. If Consultant maintains broader coverage and/or higher limits than the minimums shown above, City requires and shall be entitled to the broader coverage and/or the higher limits l r maintained by Consultant. Any available insurance proceeds in excess of the specified minimum limits of insurance and coverage shall be available to City. Other Insurance Provisions The insurance policies are to contain,or be endorsed to contain,the following provisions: 1. CGL policy: City of Santa Ana, its City Council, its officers,officials,employees, agents, and volunteers are to be covered as additional insureds with respect to liability arising out of work or operations performed by or on behalf of the Consultant including materials,parts, equipment,and personnel furnished in connection with such work or operations. 2. CGL and WC policies: Insurance company(ies)agrees to waive all rights of subrogation/recovery against City, its City Council, its officers, officials, employees, agents, and volunteers for losses paid under the terms of any policy which arise from work performed by Consultant for City. 3. All required insurance policies: For any claims related to this contract, Consultant's insurance coverage shall be primary and any insurance maintained by City, its City Council, its officers,officials,employees,agents, or volunteers shall not contribute with it. 4. All required insurance policies:A severability of interest provision must apply for all the additional insureds, ensuring that Consultant's insurance shall apply separately to each insured against whom a claim is made or suit is brought,except with respect to the insurer's limits of liability. S. Each insurance policy required herein shall provide that coverage shall not be canceled,suspended,voided, reduced in coverage or in limits,non-renewed by the carrier,or materially changed except after thirty(30)days prior written notice has been given to City.Ten(10)days prior written notice shall be provided to City for policy cancellation or non-renewal due to non-payment. 6. Certificate Holder on each Evidence of Insurance certificate shall be: City of Santa Ana,Attention: Human Resources Agency,P.O. Box 1988,20 Civic Center Plaza, M-24, Santa Ana,CA 92701. Self-Insured Retentions Self-insured retentions must be declared to and approved by the City.City may require the Consultant to purchase coverage with a lower retention or provide proof of ability to pay losses and related investigations, claim administration,and defense expenses within the retention. Acceptability of Insurers Insurance is to be placed with insurers authorized to conduct business in the state of California with a current A.M. Best rating of no less than A:VII, unless otherwise acceptable to City. Verification of Coverage Consultant shall furnish City with original Certificates of Insurance including all required amendatory endorsements (or copies of the applicable policy language effecting coverage required by this clause)and a copy of the Declarations and Endorsement Page of the CGL policy listing all policy endorsements to Entity before work begins. However, failure to obtain the required documents prior to the work beginning shall not waive Consultant's obligation to provide them. City reserves the right to require complete, certified copies of all required insurance policies, including endorsements required by these specifications, at any time. Sub-contractors Consultant shall require and verify that all sub-vendors maintain insurance meeting all the requirements stated herein,and Vendor shall ensure that City is an additional insured on insurance required from sub-vendors. Special Risks or Circumstances City reserves the right to modify these requirements, including limits,based on the nature of the risk,prior experience,insurer,coverage, or other special circumstances. A�® CERTIFICATE OF LIABILITY INSURANCE DATE(MM/DD/YYYY) 05/19/2026 THIS CERTIFICATE IS ISSUED AS A MATTER OF INFORMATION ONLY AND CONFERS NO RIGHTS UPON THE CERTIFICATE HOLDER.THIS CERTIFICATE DOES NOT AFFIRMATIVELY OR NEGATIVELY AMEND,EXTEND OR ALTER THE COVERAGE AFFORDED BY THE POLICIES BELOW. THIS CERTIFICATE OF INSURANCE DOES NOT CONSTITUTE A CONTRACT BETWEEN THE ISSUING INSURER(S),AUTHORIZED REPRESENTATIVE OR PRODUCER,AND THE CERTIFICATE HOLDER. IMPORTANT: If the certificate holder is an ADDITIONAL INSURED,the policy(ies)must have ADDITIONAL INSURED provisions or be endorsed. If SUBROGATION IS WAIVED,subject to the terms and conditions of the policy,certain policies may require an endorsement. A statement on this certificate does not confer rights to the certificate holder in lieu of such endorsement(s). PRODUCER CONTACT Kristin Larsen,CISR,CLIC NAME: Winton Ireland Strom&Green PAHONnE EM): (209)667-0995 (A/C,No): (209)667-7142 License#0596517 E-MAIL klarsen@wisg.com ADDRESS: P.O.Box 3277 INSURER(S)AFFORDING COVERAGE NAIC# Turlock CA 95381 INSURER A: Fidelity and Guaranty Insurance Company 35386 INSURED INSURER B: Oak River Insurance Company 34630 Sterling Health Services,Inc INSURER C: Allied World Assurance Company(U.S.)Inc. 19489. PO Box 71107 INSURER D: Certain Underwriters at Lloyds of London INSURER E: Oakland CA 94612-7207 INSURER F: COVERAGES CERTIFICATE NUMBER: CL2651981214 REVISION NUMBER: THIS IS TO CERTIFY THAT THE POLICIES OF INSURANCE LISTED BELOW HAVE BEEN ISSUED TO THE INSURED NAMED ABOVE FOR THE POLICY PERIOD INDICATED. NOTWITHSTANDING ANY REQUIREMENT,TERM OR CONDITION OF ANY CONTRACT OR OTHER DOCUMENT WITH RESPECT TO WHICH THIS CERTIFICATE MAY BE ISSUED OR MAY PERTAIN,THE INSURANCE AFFORDED BY THE POLICIES DESCRIBED HEREIN IS SUBJECT TO ALL THE TERMS, EXCLUSIONS AND CONDITIONS OF SUCH POLICIES.LIMITS SHOWN MAY HAVE BEEN REDUCED BY PAID CLAIMS. INSR TYPE OF INSURANCE ADDL SUBR POLICY EFF POLICY EXP LTRINSD WVD_ POLICY NUMBER (MMIDD/YYYY) (MMIDD/YYYY) LIMITS X COMMERCIAL GENERAL LIABILITY EACH OCCURRENCE $ 2,000,DAMAGE T000 CLAIMS-MADE X OCCUR PREMISESO(Ea occu RENTED $ 300,000 MED EXP(Any one person) $ 5,000 A Y Y BIPC42276382642 05/14/2026 05/14/2027 PERSONAL&ADV INJURY $ 2,000,000 GEN'L AGGREGATE LIMITAPPLIES PER: GENERAL AGGREGATE $ 4,000,000 X POLICY JECOT- LOC PRODUCTS-COMP/OPAGG s 4,000,000 OTHER $ AUTOMOBILE LIABILITY COMBINED SINGLE LIMIT s Included in GL (Ea accident) ANY AUTO BODILY INJURY(Per person) $ A OWNED SCHEDULED BIPC42276382642 05/14/2026 05/14/2027 BODILY INJURY(Per accident) $ AUTOS ONLY AUTOS HIRED NON-OWNED PROPERTY DAMAGE X AUTOS ONLY X AUTOS ONLY (Per accident) $ $ UMBRELLA LIAB - OCCUR EACH OCCURRENCE _ $ EXCESS LIAB CLAIMS-MADE AGGREGATE $ DED RETENTION$ $ WORKERS COMPENSATION X STATUTE EORH AND EMPLOYERS'LIABILITY ANY PROPRIETOR/PARTNER/EXECUTIVE Y/N E.L.EACH ACCIDENT $ 1,000,000 B OFFICER/MEMBER EXCLUDED? N N/A STWC772635 05/14/2026 05/14/2027 (Mandatory in NH) E.L.DISEASE-EA EMPLOYEE $ 1,000,000 If yes,describe under 10 ,00000 DESCRIPTION OF OPERATIONS below E.L.DISEASE-POLICY LIMIT $ , Professional Liability $2,000,000 Professional Liability C Y 03133872 05/14/2026 05/14/2027 Aggregate $2,000,000 DESCRIPTION OF OPERATIONS I LOCATIONS/VEHICLES (ACORD 101,Additional Remarks Schedule,may be attached if more space is required) The City of Santa Ana,its officers,officials,employees,and volunteers are to be covered as additional insureds on the CGL policy with respect to liability arising out of work or operations performed by or on behalf of the Contractor including materials,parts,or equipment furnished in connection with such work or operations per attached CGD1440219.Primary&Non-Contributory wording applies(Form to Follow). Waiver of Subrogation applies to the General Liability per attached policy form CG24041219.Waiver of Subrogation applies to the Professional Errors&Omissions policy per form v2720 10/2011. Approved for payment ONLY APPROVED CERTIFICATE HOLDER CANCELLATION ByTuTran Nguyen at9:29am,Jun 11,2026 SHOULD ANY OF THE ABOVE DESCRIBED POLICIES BE CANCELLED BEFORE THE EXPIRATION DATE THEREOF,NOTICE WILL BE DELIVERED IN City of Santa Ana Risk Management Division ACCORDANCE WITH THE POLICY PROVISIONS. 20 Civic Center Plaza,4th Fir AUTHORIZED REPRESENTATIVE aakk u1Santa Ana CA 92701I ©1988-2015ACORD CCORPORATION. All rights reserved. ACORD 25(2016/03) The ACORD name and logo are registered marks of ACORD COMMERCIAL GENERAL LIABILITY POLICY NUMBER: BIP-C4227638-26-42 ISSUE DATE: 03/05/2026 THIS ENDORSEMENT CHANGES THE POLICY. PLEASE READ IT CAREFULLY. WAIVER OF TRANSFER OF RIGHTS OF RECOVERY AGAINST OTHERS TO US (WAIVER OF SUBROGATION) This endorsement modifies insurance provided under the following: COMMERCIAL GENERAL LIABILITY COVERAGE PART ELECTRONIC DATA LIABILITY COVERAGE PART LIQUOR LIABILITY COVERAGE PART POLLUTION LIABILITY COVERAGE PART DESIGNATED SITES POLLUTION LIABILITY LIMITED COVERAGE PART DESIGNATED SITES PRODUCTS/COMPLETED OPERATIONS LIABILITY COVERAGE PART RAILROAD PROTECTIVE LIABILITY COVERAGE PART UNDERGROUND STORAGE TANK POLICY DESIGNATED TANKS SCHEDULE Name Of Person(s) Or Organization(s): THE CITY OF SANTA ANA AND AS PER CG T8 03 20 CIVIC CENTER PLAZA 4TH FLOOR SANTA ANA CA 927014058 Information required to complete this Schedule, if not shown above, will be shown In the Declarations. The following is added to Paragraph 8. Transfer Of Part. Such waiver by us applies only to the extent that Rights Of Recovery Against Others To Us of the insured has waived its right of recovery against Section IV—Conditions: such person(s) or organizations) prior to loss. This We waive any right of recovery against the person(s) endorsement applies only to the person(s) or or organlzation(s) shown in the Schedule above organlzation(s) shown in the Schedule above. because of payments we make under this Coverage CG 24 0412 19 ©Insurance Services Office, Inc., 2018 Page 1 of 1 AGENCY CUSTOMER ID: LOC#: ACIORD ADDITIONAL REMARKS SCHEDULE Page of AGENCY NAMED INSURED W nton Ireland Strom&Green Sterling Health Services,Inc POLICY NUMBER CARRIER NAIC CODE EFFECTIVE DATE: ADDITIONAL REMARKS THIS ADDITIONAL REMARKS FORM IS A SCHEDULE TO ACORD FORM, FORM NUMBER: 25 FORM TITLE: Certificate of Liability Insurance:Notes Insurer D: Cyber Liability/Data Breach 5/14/2026 to 5/14/2027 Cyber Liability Limit:$5,000,000 ACORD 101(2008/01) © 2008 ACORD CORPORATION. All rights reserved. The ACORD name and logo are registered marks of ACORD COMMERCIAL GENERAL LIABILITY THIS ENDORSEMENT CHANGES THE POLICY. PLEASE READ IT CAREFULLY. BLANKET ADDITIONAL INSURED - PERSONS OR ORGANIZATIONS FOR BODILY INJURY OR PROPERTY DAMAGE AS REQUIRED BY WRITTEN CONTRACT OR AGREEMENT This endorsement modifies insurance provided under the following: COMMERCIAL GENERAL LIABILITY COVERAGE PART The following is added to SECTION II —WHO IS AN (1) Any "bodily injury" or "property damage" INSURED: arising out of the providing, or failure to Any person or organization that is not otherwise an provide, any professional architectural, insured under this Coverage Part and that you have engineering or surveying services, Including: agreed in a written contract or agreement to include (a) The preparing, approving, or failing to as an additional Insured on this Coverage Part Is an prepare or approve maps, shop drawings, insured, but only: opinions, reports, surveys, field orders or a. With respect to liability for "bodily Injury" or change orders, or the preparing, "property damage" that occurs subsequent to the approving, or failing to prepare or signing of that contract or agreement; and approve, drawings and specifications; b. If the "bodily injury" or 'property damage" is and caused, in whole or in part, by your acts or (b) Supervisory, Inspection, architectural or omissions in the performance of "your work" to engineering activities. which that contract or agreement applies or the (2) Any "bodily injury" or "property damage" acts or omissions of any person or organization caused by "your work" and included in the performing operations on your behalf. "products-completed operations hazard" The Insurance provided to such additional insured is unless the written contract or agreement subject to the following provisions; specifically requires you to provide such a. The limits of insurance provided to such coverage for that additional Insured during the additional insured will be the minimum limits that policy period. you agreed to provide in the written contract or d. If the written contract or agreement does not agreement, or the limits shown In the require that the insurance provided under this Declarations,whichever are less. Coverage Part apply on a primary basis, or a b. This insurance does not apply to any person or primary and non-contributory basis, then this organization for whom you have purchased an insurance is excess over any valid and collectible Owners and Contractors Protective policy. other insurance, whether primary, excess, c. The insurance provided to such additional insured contingent or on any other basis, that is available does not apply to: to the additional Insured for a loss we cover. CG D1 44 02 19 ©2017 The Travelers Indemnity Company.All rights reserved. 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