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MEETlNC DTI: RE~RD!!~ ER~TARY USE ~NLI~:
A~J~JT 2, 0
TITLE; AP~R~vED
E~~RAN~U{~ ~E UNDERTANDI~V I] A R~commen~ed
~ ~ Amer~de~
~V1TH R~CF~~E Ih~vETI~EIIIT
BARD
c~NT~NU~D T~
E~L1T~11E ETR
REENDE~AT~~
Authorize the Executive ~irectar to execute the attached Memorandum of Understanding vuith the s
pity of Santa Ana Vllorkforce Investment ~oardr
~~il~h~ITY RE~EV~~~PI~ENT ~~lD HDUIN ~i~l~~l~ E~11~l~END~TI~N _
At its Regular Meeting of July 0, by ac vote of 4:g ~Plascencia absent}, the community
l~edevelo ment and Housin amn~ission recommended that the Hausin Authorit authorize the 5
~ ~ ~ y
Executive Director to execute ~lernorandum of Understanding Frith the pity of Santa Ana
'UVorkforce Investment Board.
B~U~~N
The Vvarkforce Investment Act ~v111A} requires the Santa Ana v~larkfarce ] nvestr~ent Board X1111] B}
establish ~ one-stop delivery system, ~vhose objective is to provide ~rorkforce development
services for Local adults, dislocated ~uarkers, youth and employers, The one-stop delivery system
is a net~rorl~ of 114I]A-mandated and optional partners uuho are responsible for providing services, as
applicable, for training and employr~er~t opportunities authorized by the Act. The ity of Santa Ana
currently operates the one-atop enter+
The Memarandur~ of ~lnderstanding ~I~I~U~ provides for collaboration by all of the one-stop _
partners and creates seamless system of service delivery designed to enhance access to the
programs' services and improve long-term er~ployrr~ent outcomes far the individuals receiving
services Exhibit 1}, The M~ contains the provisions required by the 11111A, vuhich includes
services to be provided through the one-stop delivery system; the fundin of these services and
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operating costs of the system; and the methods for referring individuals beteen the one~stop
operators and partners. This I~~~ streamlines the referral process for the I•-lousir~g Authority's
I
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IU ~vith 1ork~oroe Invetr~ent Board
Augur o1Q
Page
Fan~~ly pelf-ufficien~y aid 1lou~her Frograrr~ prt~cipant. The l~~U u~i~i be in effect for eriod
of fro years.
FOAL l~PA~`~"
There ~ no fi~~ Ir~pa~t aoc~a#ed vu~~h phis action.
heiiy 1~ dry-~~yie~
Housing anager
or~r~unify Deveiopn~ent Agency
J CIS L BIJ I~Isr
~xibif: ~ . ler~arandur of l~ndertnding
~Ve~o~ar~ a ~sa~za~~ l~T
~
a
o~ once ~~s ~4~ o I I~
1. P~RT~ The parties to this Memorandum of Understanding ~M~U} are the
Mayor and its ~uncil of the pity of Santa Ana, the Santa Ana w~or~ferce
Investment Board and several agencies shaving signed Attachment {~A", "One-
top Partner o~n~nitment" and, if ph~sicall~ located at the one-stop location,
Attachn~.ent "B", "Resource sharing Agreement" and ,Attachment
"Me~norandun~ of operation" if applicable functioning as "Dne-Stop Partners"
within the Santa Ana ~ne~top ysten~ thereinafter referred to a the Santa. Ana.
tenter}.
~U~~: The Santa, Ana ~RI~ tenter, through its central location at the Santa
Ana Regional Transportation tenter, 1 L~. Santa Ana Blvd., and its satellite
facilities, shall provide andlor coordinate worl~force investment services to
individuals, providing therri with the necessary sills to participate in building a
world-class workforce in Santa Ana.
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Services and referrals provided at the Santa Ana wORI~ tenter may include, but are
not limited to, the following; _
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• Elx~b~l~ty deterrninatran
* outreach, intal~o and orientation to services available
p Initial assessment of skills, aptitudes, ab~l~t~es and ~upport~ve services
• Jab search and placement asszstanee, career counseling
• Provision of employment data and labor n~rket inforn~tion
• Provision of performance infarn~ation
+ Employment referral
~ Provision of support and fallow-up services
+ Ideiit~ficatlan of sills required to be eon~petitive in the local labor ii~rl~et
~ Filing for ~nen~playment Insurance claims
~ Access to Cal,Tobs for Ilabor Exchange services
• Delp in establishing eligibility for alw~RK and financial aid
• Occupational skills tramming .
• On-the ~ ab training
~ workplace learning with classroom ~ainuig
~ ki11s upgrading and re#raining
~ Entrepreneurial traiiriiig
• .Iob readiness txaining
• Adult education and literacy
• services for persons with disabilities
• serve mature worl~ers by operating as a specialised recruitment arm for One-stop Partners working
collaboratively to connect mature worl~ers to employers with labor shortages
~ ustom~ed trai~ng far employment with specific employer
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Exh~.b i t 1
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• Employer servrees, including: ~o~ listing; job match~n; ca~.d~date screening and besting;
outpXacement services; ~ ob analysis; and, information on available tax credits, business
development planing and labor markettrends. -
3. ~~J~AT~~N:
~a} This shall become effective duly 1, X41 ~ and terminate an June ~ ~ Z
or earlier if terminated by the repeal of e workforce .vestment Act of ~ 99S
.
fib} This 1V~~ is of no force or effect until signed by authorized representatives of the
participating agencies, and approved by the thief Local elected ~fcial or hislher
designee, The N~~, once signed, beco,es part ofthe local CIA Plan.
~c} This 1VI~U rrray be extended by written agreement between the L~ and the
ono-stop Partner provided such agreement 1s signed by both entitles, prior to the
terminatlon date of this Agree.ent, and contains the following:
f
~ ~ } ~ statement of Intent to continue all provisions of the ~U;
~Z} devised effective and. termination dates;
~3} Revised Attachment A andlor B, as appropriate;
~4} Dated signatures of the Administrator of the partner agency and the thief -
~lected official of the
~d~ Any party nay ithdra from this ~4I~~J giving written notice of Intent to
~vithdra~ at least calendar days in advance of the effective ithdr~val date. ~f _
agreed to by all parties, the tin~eframes for notice .ay be reduced or extended.
Notice of ithdra~val shall be given to the ~ at the address listed. in the signed
attachments of this ~U, and to the contact person so listed, considering any
information updates received by the parties pursuant to section 1. ourtesy
notification shall be made to ail parties of this 1VI~U in timely manner.
fie} should any ~ne~top Partner withdraw, this ~U shall remain in effect with
respect to the other remaining one-stop Partners.
IV~~I~`IA'~I~~ ,~I] ~~1~~NT; This IV~~ nay be modi~.ed at any time
by ~rritten agreement of the parties. Assignment of responsibilities under this ~U
by any of the parties shall bo effective upon written notice to the Any assignee
shall also commit in writing to the tuns of this ~VI~~
J. -
5. ~N~-'~~P ~TEIV~ D~IPTI~N: The one-stop system description xn the
local CIA plan, including modifications thereto, is incorporated into this by
reference.
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G. ~R~SS REFERRALS: The ~ne~Stop 'artners v~ill adopt con~n~on intal~elcrass
referral aanements, which include, by reference, those listed in the local CIA plan, _
including modifications thereto. The methods andlor resources ut~llzed nay include
some ar all of the following: cross-training of staff, in-house staff, electronic case
management systems, ca-enrollments, appointments, e~m.ail and phone call,
7. ~NFIDE~T~A.L~T~;
The ~ agrees that when any individual applies for or receives services from and
the partner agency thrQUgh the ~ne~top tenter, all infor~riatiQn regarding such
application for or receipt of services shall be confidential inforn~atior~ subject to the
provisions of 4 MFR b1.3S.
The parties agree to honor the confidentialit~r provisions as described in the local ~
plan, including modifications thereto, and incorporated into this 1VI0 by reference,
Exchanged information shall remain private and canf~dential in accordance with the s
most restrictive cor~f~dentiality requirements of any of the parties collecting, receiving
or sharing information.
S. RES~I~RE SHAR~~; The parties agree to share resources in accordance with
the attached Resource Sharing Agreement. ~t is expressly understood that this I~I~U
does nQt constitute a binding financial commitment, but rather an intent to cornn~it
specific resources in the future as the parties' allocations and budgets are l~no~vn and
the o~.e-stop system evolves. The one-stag system is v~orl~ in progress and its costs
and the partners' resource contributions mill not re~nair~ static from month to month or
from year to gear. The Resource Sharing Agreement is meant to be reviewed yearl~r
and maybe n~odx~.ed as needed by any partner as long as it is identified s revision,
and 1t 1s signed and dated bar the agency Administrator.
9. D~S~TES, The parties shall first attempt tv resolve all disputes informally. Any
party nay call a meeting of all parties to discuss and resolve disputes.
Should informal resolution efforts fail, the dispute shall be referred to the chair of the
SIB, mho shall place the dispute upon the agenda of its next regular or special
meeting of the Board's executive committee. The Executive omnlittee shall
atterr~pt to mediate and resolve the dispute.
Finally, if the Executive Qittee's resolution efforts fail, any party nay file a
grievance ~n accordance vr~th the state of llfornlaas ~A grievance procedures.
The parties agree to be bound by the final determination resulting from that
procedure. All costs associated 1th the gnevance procedure shall be borne by the
losing part~r.
1 SEVERABIL~T ~f any part of this N~~U i found to be null and void, ar is
athervvise stricl~en, the rest of this ~rI~~J shall remain in force.
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I I ~ JURII~ITI~N: ~urlsdlctlan aver any disputes under this ~U shall reside ~n
grange bounty, aiifornia~.
I~. GILD HA~I~~ ~I~~.L1E: Each party to this ~U agrees to lnd~~nn~fy and
hold harmless the other parties, their officers, agents, en~playees, and volunteers from
and against any and ail loss or damage, and franc any and all suits, actions and claims
filed or brought any person or persons arising out of acts or a.issions of the party
ar its officers, agents, employees in the performance of this ~~5.
I. I~,~,E 'IIVIIJNII~ATI~N PARTICIPATION: The Santa Ana
tenter shall provide wall signage listing the names of current participating
partners. Mere practical, the Santa Ana tenter will list partner agencies an
fonns and n~arketxng materials distributed to the public.
14, AC~I~I~?IT~ AU.A.NC~ ADD CERTIFICATIONS: The parties agree
to abide by all applicable non-discrimination federal and state laws. The w~B and the
one-Stop partners will ensure that policies and procedures established by the ~
and the one-Stop partners are in compliance with the Americans with Dxsabilities Act
DADA}. The Santa Aria w~RK tenter will assure its services and premises are
accessible to persons with disabilities under the requirements of the Americans with
Disabilities Act. -
1~. I~URANCE: The one-Stag Partners agree that their current in force insurance ar
self insurance coverage programs shall apply to their operations perfarrned under the -
workforce Invetn~ent Act anal at the w~RK enter,lncluding commercial general -
liability, property damage liability, business personal property, workers'
compensation and erriployee dishanestylcrime coverages.
1G. AI~TRRITY ADD SINA.TURES; The 1nd~vlduals signing this N~~ and its
attachments, which are incorporated herein by reference, have the authority to can~.it
the party they represent to the terms of this NI~U, and do so commit by signing.
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THINIEIOANDU U~DERT~~ hereby signed and agreed to on the
date rat written agave.
~~R T~ ~~AL EI~~~T~l~ ~~IAL
Signature Date
1V~i e~ A. P~~ido N~a or
dame and ~'itle
[.riviC ~~ter Plaza, aria Ana~_A 970
Address
FAR TI~~ A1~TA ANA R'~1~E ~~~"~T~VIENT BAD
signature Date
fee NI~IVIurtray, hlrrnan r..,,,.,.,.,.,~., _
dame and ~`itle
r
~ ~~D Santa Ana blvd. Suite #~~o Santa Ana A9~7~1
Address
ENE-TOE PARTNER
Signature Date
~nthia J. nelson, ~~ecutive,,,D~reetor, Housing ~tho t~
dame and Title
~ civic tenter Plaza Santa Ana, A ~~~01
Address
Approved to ~'orxn:
t
.~EPH . ~'L~TH~R, ~ Attorney
~y:
visa E. Stor~l~, Assistant pity Attorney
5-
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~tt~Ch~~~# GG A
~-~o P.rt~~r or~i m
~ ~
PARTI The parties to this 1Vlen~arandun~. of nderstand~n ~~L~ are the
ayar and. pity council of the pity of Santa Ana, the Santa Ana arkforce
~nvestn~ent Board the I~ousxn Authori of the fit of Santa Ana and
other agencies ~identi~~d in the "one-Stop Partner amrnit~nent", Attachments "A"
and to this ~U} functioning as "~ne,top Faxtners" within the Santa Aria ~neW
stop System ~hereinaftcr referred to s the Santa Ana Tel tenter .
~n additxan to accepting the pravisians contained in the ~~J, the I~ausing
~~.tharity
cornit to the folla~ring as needed.
Fan~~ly Self Suf~e~ency caardrnator to ravide orientations at the ~~K enter
P
bane-stop}, and
Ta provide assistance with applications far section S dental Assistance Burin
wait list op erring, and.
To refer aid unen~played Adults ~n the Housing holce Voucher Program to the
R tenter,
~`ull-time equivalents ~FTEs~ ofAgency taffAs~igned to Santa Ana ~ tenter; _
NSA
Hourldays per meek Agency StaffAssigned to Santa Aga DRIB tenter: 1A
P~R~'~R~VrAN SAL:
~sto~ner Service
All are-site, one-Stop Partners half commit to the fQllo~in goals four the 'RIB tenter;
~ . To conform to a unifarrn policy of customer service;
Ta develop customer service principles all one-ta Partners must im len~ent~
p p
To in~p~ement anon-going system for measu~.ng c~ustan~c~r service levels; and,
To participate in a task farce empowered to oversee, measure and. respond to
custan~er servlC~ data.
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~~t~C~~~~t LG A 99~
~ant~fi~ble service ~utcome~
Ten unemployed Adults ~n the dousing Choice Voucher grogram and tea Sect~or~ S
~`am~ly Self Sufficiency clients complete the Center orient~,t~on and. referral
process der month.
A~T~~RITY D ~~I~ATUI~S: The individuals signing this ~4I~U and its
at~achrnents which are incorporated therein have the authority to cornmit the party they
represent to the terms of this ~VI~T.~, and do so commit by signx~,g,
TIE _ I~ou~~n_Authority of the Cit~r of Santa Ada
Legal Name of partner Agency}
Signature Date
C~rnthia J. Nelson, ~xective Director, I~ousin Autho~it~
Marne and ~'itle
~D Civic Center Plaza, onto Ana, X70 ~
Address
REVFED 6-14
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