HomeMy WebLinkAbout25P - SOFTWARE MAINT AND SUPPORT
REQUEST FOR
COUNCIL ACTION -
a '
CITY COUNCIL MEETING DATE: CLERK OF COUNCIL USE ONLY:
NOVEMBER 15, 2010
TITLE. APPROVED
? As Recommended
AGREEMENT WITH KCC KNOWLEDGE ? As Amended
COMPUTING Ltd. TO PROVIDE El Ordinance on ` Reading
? Ordinance on 2~`' Reading
ANNUAL SOFTWARE MAINTENANCE ? Implementing Resolution
AND SUPPORT ? Set Public Hearing For
r CONTINUED TO
FILE NUMBER
CITY MANAGER
RECOMMENDED ACTION
Authorize the City Manager and Clerk of the Council to execute the attached amendment to the
agreement with KCC Knowledge Computing Ltd, for the software application maintenance and
customer support in an amount not to exceed $57,500 subject to non-substantive changes approved
by the City Manager and City Attorney.
DISCUSSION
On June 15, 2006, Council approved the agreement with KCC Computing, to provide annual software
maintenance and support of the Visiphor Booking System which enables sworn personnel the ability
to access data compiled by multiple police agencies. The Santa Ana Police Department requests to
amend the agreement to provide for an additional year of basic software service and maintenance.
This Visiphor Booking System is proprietary and owned by KCC Computing (CANADA) and can only
be serviced by this company. The recommended action will allow for continuous and uninterrupted
service.
FISCAL IMPACT
Funds are available in the Police Department's Computer Services fund (account no. 01114425-
62300).
APPROVED AS TO FUNDS AND ACCOUNTS:
Paul M. Walters Francisco Gutierrez
Chief of Police Executive Director
Police Department Finance & Mgmt. Services Agency
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THIRD AMENDMENT TO SUPPORT AND MAINTENCE AGREEMENT
THIS THIRD AMENDMENT TO SUPPORT AND MAINTENANCE AGREEMENT is
entered into on August 2, 2010, by and between, KCC Knowledge Computing (Canada) Limited,
formerly known as Visiphor Corporation, a corporation having its principal place of business
located at 1424 - 4710 Kingsway, Burnaby BC ("KCC") and the City of Santa Ana, a charter city
and municipal corporation organized and existing under the Constitution and laws of the State of
California ("City").
RECITALS:
A. The parties entered into that certain Agreement #A-2006-169, dated June 15, 2006,
(hereinafter "said Agreement") by which Visiphor provided software designed to enhance the
retrieval of law enforcement records for use in jail and intelligence operations.
B. Knowledge Computing Corporation acquired the assets of Canadian-based Visiphor
Corporation. Under the terms of the agreement, Knowledge Computing Corp. acquired the
rights to Visiphor's intellectual property and all of their physical assets and took over client
contracts related to law enforcement, including the Santa Ana Police Department contract.
To support the acquisition, Knowledge Computing formed a wholly owned subsidiary, KCC
Knowledge Computing (Canada) Limited located in Vancouver, British Columbia.
C. In accordance with the terms and conditions of said Agreement, the parties wish to extend the
Customer Support Agreement by which KCC has supported and maintained the software and
applications.
WHEREFORE, in consideration of the covenants contained in said Agreement, and subject to all
the terms and conditions of said Agreement, except those amended in this Third Amendment to
Agreement, the parties agree as follows:
1. Pursuant to Section 3. 1, CONTRACTOR COMMITMENTS, WARRANTIES AND
REPRESENTATIONS, warranty support commenced August 1, 2007 and continued
through July 31, 2008. The parties desire to extend the customer support through
September 30, 2011, in accordance with the Customer Support Agreement.
2. The City agrees to pay and KCC agrees to accept, as total compensation for KCC's
Software and Application Maintenance and Support services, an annual fee of $57,500
for the term from November 1, 2010 through September 30, 2011. In order to provide
continuous uninterrupted service, all services provided by KCC since August 1, 2010,
shall be included within the Scope of Services of this Agreement.
3. Except as hereinabove amended, all terms and conditions of said Agreement shall remain
in full force and effect.
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IN WITNESS WHEREOF, the parties hereto have executed this Third Amendment to Support
and Maintenance Agreement on the date and year first written above.
ATTEST: CITY OF SANTA ANA
MARIA D. HUIZAR DAVID N. REAM
Clerk of the Council City Manager
APPROVED AS TO FORM:
KCC KNOWLEDGE COMPUTING
JOSEPH W. FLETCHER (CANADA) LIMITED
City Attorney
By:
MELISSA CROSSTHWAITE (NAME)
Deputy City Attorney (Title)
Tax ID#
RECOMMENDED FOR APPROVAL:
PAUL M. WALTERS
Chief of Police
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