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Elite is a leading global provider of financial
THOMSON REUTERS and practice management systems to the
legal industry and other prOessiorral services
markets.
1
ADDENDUMI
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?- CITY OF SANTA ANA
Submission Instructions
• Please sign and date the first page of the Signature Page
• Please include the Project Contact name and telephone number as well as the billing
information on Page 3
• Fax the entire signed Addendum to:
Elite
Attn: Sales Support
323-417-3030
• Please make sure that your fax includes the following paperwork:
Signature Page
Contact/Billing Information Page
Software and Fees Schedule
An executed copy of the Addendum will be sent back to you through email once Elite
countersigns the Addendum, unless otherwise specified by your organization.
A-2008-065-01
Page 1
Addendum No. 1 to the
Customer Agreement dated 05/08/08 ("Agreement")
by and between
West Publishing Corporation doing business as Elite, a Thomson Reuters company ("Elite")
and
City of Santa Ana ("Customer")
Effective Date of Addendum:
Effect of Addendum:
This Addendum is made a part of the Elite Customer Agreement indicated above for the purpose of adding
Services, as follows:
Elite will provide migration and conversion services required to install ProLaw software on
the City's new product and test servers, including:
Elite will move application, database and all associated files from the current server
location to Customers new server.
Elite will restore and ensure ProLaw connects on the new server.
Elite will assist Customer with a random sampling to endure there is workstation
connectivity.
Elite will confirm successful completion of this project by matching to ensure ProLaw has
the same operability on the new server as it has on the old one.
Elite will ensure that Outlook Integration is migrated with its current functionality.
City will provide:
Remote administrative access to the servers.
City staff to facilitate to process and respond quickly should any problems arise.
Elite will provide Maintenance Services for any additional Software (if listed on the attached Software and Fees
Schedule 1) pursuant to the maintenance terms of the Elite Maintenance Addendum.
For the purposes of this Addendum, (i) the terms "License Fees" and "Service Fees," as used in the
Agreement's provisions regarding refunds, remedies and limitations and exclusions of liability, shall mean the
license fees and service fees set forth in Software and Fees Schedule 1, attached hereto; (ii) references to
"Software" shall mean the software listed in the Software and Fees Schedule 1; (iii) the term "Live Operation"
shall be deemed to refer to the Live Operation, as otherwise defined in the Agreement, of the software listed in
Software and Fees Schedule 1; and (iv) the "Warranty Period" shall mean the 90-day period beginning upon
the Live Operation of the software set forth in Software and Fees Schedule 1.
Thomson Reuters Confidential Information Page 2
All terms and conditions of the Agreement shall remain in effect unless specifically modified by this Addendum.
IN WITNESS WHEREOF, the parties have executed this Addendum by their duly authorized representatives.
Elite
Sales Agent(s): Jonathan Jochem
By:
Name: Matt DeVoll
Title: Vice President, General Manager - ProLaw
Date Signed:
CITY OF SANTA ANA
B
y. ?
Name: LL VA K): eG m
Title: C i ? Y AA Cl 11-1 -? r
Date Signed:
ATTEST:
LMaria D. Huizar
Cler of the Council
RECOMMENDED FOR APPROVAL:
Francisco Gutierrez
Executive Director - FMSA
APPRO V L .0 AS `TO FORM
Laura Stitt Shcedy
Assistan,. City Attorriev
Thomson Reuters Confidential Information Page 3
Services:
Billed monthly as performed and due upon receipt of invoice.
Service dates that are cancelled by Customer less than 10 business days prior to its scheduled date will be
billed to Customer at 50% of Elite's price. In addition, any non-refundable travel expenses associated with
such cancellation will be charged to Customer.
Should Customer delay their Services beyond one (1) year of the Effective Date, Elite reserves the right to
adjust Customer's implementation Service Fees to Elite's then current service rate.
All reimbursable costs are due upon receipt of invoice from Elite.
Project contact and telephone number (required for Elite's countersignature):
Name: Y-V W4 Hans Nielsen
Telephone Number: 7A A -h A - 3 71 4-647-5361
E-mail Address: /h?i61??dCab?ahYaEah?b?4/ HNi-elsen@santa-ana.org
4 Elite is committed to continually reducing our impact on the global environment through responsible policies as
a company and also as individuals, employees and global citizens. To continue doing our part for the
environment, as of February 10, 2010, Elite invoices will be sent via email.
Customer's billing information:
Name: I-yd yViAlA y Linda Kelly
Telephone Number: jlag!?g7f?/3bx 71 4-647-541 6
E-mail Address: ,hdii>Qlfi?ryCg!s?l/itb?a??f.?r,4 LKelly@santa-ana.org
Please indicate if billing is to third party:
Name:
Address:
City/State/Zip:
Contact/Telephone No.:
E-mail Address:
Thomson Reuters Confidential Information Page 4
ProLaw Software and Fees Schedule 1
Elite, a Thomson Reuters business
CITY OF SANTA ANA
November 9, 2010
Thomson Reuters Confidential Information
SERVICES
Services' 8
Server Migration for production and test servers 8
THOMSON REUTERS'
$ 1,600
$200.00 $ 1,600
SERVICES TOTAL 1 Day $ 1,600
ADDENDUM 1 TOTAL $ 1,600
Elite pricing is valid for 30 days from Quote Date. Pricing does not include applicable taxes. Applicable taxes are the
responsibility of Customer.
SERVICES NOTES:
1 Costs for services are estimated and based on an 8-hour day. The minimum charge for any services performed hereunder is two (2)
hours. Costs quoted do not include travel and reimbursable expenses (if any).
mm Page 5