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HomeMy WebLinkAboutSOFTMASTER INC. 2 - 2011 INSURANCE NOT ON FILE WORKMAYNQrPROCEED CLERK OF COUNCIL n /::). DATE: l'i-,-, ~ ~~ o. ~ ~ A-2011-242 AGREEMENT FOR PROVISION OF SOFTWARE DEVELOPMENT SERVICES THIS AGREEMENT, made and entered into this 7th day of November, 2011 by and between SoftMaster, Inc., a California corporation (hereinafter "Consultant"), and the City of Santa Ana, a charter city and municipal corporation organized and existing under the Constitution and laws of the State of California (hereinafter "City"). Q ~ RECIT ALS t rtl A. City, acting through the Santa Ana Police Department, as a Core City and the lead agency for the Anaheim / Santa Ana Urban Area under the FY09 Urban Areas Security Initiative ("UASI"), has accepted a grant from the federal Department of Homeland Security, Office of Domestic Preparedness, through the State of California, Office of Homeland Security, to enhance countywide emergency preparedness, hereinafter referred to as "the Grant". CJ B. The City desires to retain a consultant having special skill and knowledge in software engineering to develop a Suspicious Activity Reporting system to analyze and share such reports with other law enforcement agencies. C. Consultant represents that it has the necessary skills and experience to develop the software. D. Consultant has submitted a Proposal which identifies the scope, tasks and general time lines for providing the services and the costs thereof. D. In undertaking the performance of this Agreement, Consultant represents that it is knowledgeable in its field and that any services performed by Consultant under this Agreement will be performed in compliance with such standards as may reasonably be expected from a professional consulting firm in the field. NOW THEREFORE, in consideration of the mutual and respective promises, and subject to the terms and conditions hereinafter set forth, the parties agree as follows: 1. SCOPE OF SERVICES a. Consultant shall develop, test and deploy an enhancement to the Santa Ana Police Department's (SAPD) Incident Reporting System, which will allow entry and processing of Suspicious Activity Reports (SAR), as set forth in Exhibit A, attached hereto and incorporated by this reference. The enhancement will allow the SAPO to participate in electronic information sharing of Homeland Security SAR data with the Orange County Intelligence Assessment Center (OCIAC). Consultant anticipates a twelve (12) week schedule for the completion of all work required to develop, test and deploy the system. b. Consultant hereby grants a perpetual software license to its Incident Reporting Analytics system as described in Exhibit A. 2. REPRESENTATIVES For purposes of implementing this Agreement, the representative of City shall be the Deputy Chief of Police, or his designated representative, and the representative ofthe Consultant shall be the Chief Operating SoftMaster! 011 0111 Officer or hislher designated representative. Except as may be otherwise stated herein, such representatives shall have the authority to act on behalf of their respective parties in carrying out the terms of this Agreement. 3. DELIVERY OF WORK PRODUCT - OWNERSHIP Consultant warrants and represents that it has the absolute right to enter into and perform this Agreement and will perform its obligations hereunder in accordance with standards and practices prevailing in the industry. Consultant's contribution to the Project, including works to be produced by Consultant hereunder, will not infringe or misappropriate the proprietary or personal rights of any third person or party. Consultant shall deliver to City any work product which results from the services provided. In regard to all enhancements to the SAPO's Incident Reporting System produced as a deliverable under this Agreement, including but not limited to records, papers, drawings, specifications, programs, systems and other materials prepared by Consultant, Consultant agrees, for itself and its affected officers, employees, agents, contractors, and volunteer workers, that the authors of all such material, whether copyrighted or not, award to the City, and to its officers, agents and employees acting within the scope of their official duties, as a condition of payment to the Consultant, a royalty-free, nonexclusive, irrevocable license throughout the world for governmental purposes to disclose, publish, translate, reproduce, and use such materials. In regard to Consultant's Incident Reporting Analysis software and any modifications to it produced as a deliverable under this Agreement, including but not limited to records, papers, drawings, specifications, programs, systems and other materials prepared by Consultant, Consultant agrees, for itself and its affected officers, employees, agents, contractors, and volunteer workers, that the authors of all such material, whether copyrighted or not, award to the City, and to its officers, agents and employees acting within the scope of their official duties, as a condition of payment to the Consultant, a royalty-free, nonexclusive, irrevocable license to use such materials and software for their own use and benefit. 4. COMPENSATION City agrees to pay, and Consultant agrees to accept as total payment for its services a fee of $150,600, which will be paid in four monthly progress payments, the first of which will occur thirty (30) days after all parties have executed this Agreement and Consultant services have commenced. Notwithstanding the foregoing, City shall retain twenty percent (20%) of each progress payment until the completed Project has been accepted by City. Payment need not be made for work which fails to meet the standards of performance set forth in the Recitals which may reasonably be expected by City. 5. TERM This Agreement shall commence on the date first written above and terminate on June 30,2012, unless terminated earlier in accordance with Section 14, below. 6. INDEPENDENT CONTRACTOR Consultant shall, during the entire term of this Agreement, be construed to be an independent contractor and not an employee of the City. This Agreement is not intended nor shall it be construed to create an employer-employee relationship, a joint venture relationship, or to allow the City to exercise discretion or control over the professional manner in which Consultant performs the services which are the subject matter of this Agreement; however, the services to be provided by Consultant shall be provided in a manner consistent with all applicable standards and regulations governing such services. Consultant shall pay all SoftMasterlO1I 0111 salaries and wages, employer's social security taxes, unemployment insurance and similar taxes relating to employees and shall be responsible for all applicable withholding taxes. 7. INSURANCE Prior to undertaking performance of work under this Agreement, Consultant shall maintain and shall require its subcontractors, if any, to obtain and maintain insurance as described below: a. Due to the nature of services provided, commercial generalliabiIity insurance is not required. b. Business automobile liability insurance, or equivalent form, with a combined single limit of not less than $1,000,000 combined single limit. Such insurance shall include coverage for owned, hired and non- owned automobiles. c. Worker's Compensation Insurance. In accordance with the provisions of Section 3300 of the Labor Code, Consultant, if Consultant has any employees, is required to be insured against liability for worker's compensation or to undertake self-insurance. Prior to commencing the performance of the work under this Agreement, Consultant agrees to obtain and maintain any employer's liability insurance with limits not less than $1,000,000 per accident. d. Professional liability (errors and omissions) insurance, with a combined single limit of not less than $1,000,000 per claim, and in the aggregate. e. The following requirements apply to the insurance to be provided by Consultant pursuant to this section: (i) Consultant shall maintain all insurance required above in full force and effect for the entire period covered by this Agreement. (ii) Certificates of insurance shall be furnished to the City upon execution of this Agreement and shall be approved in form by the City Attorney. (iii) Certificates and policies shall state that the policies shall not be canceled or reduced in coverage or changed in any other material aspect without thirty (30) days prior written notice to the City. f. If Consultant fails or refuses to produce or maintain the insurance required by this section or fails or refuses to furnish the City with required proof that insurance has been procured and is in force and paid for, the City shall have the right, at the City's election, to forthwith terminate this Agreement. Such termination shall not effect Consultant's right to be paid for its time and materials expended prior to notification of termination. Consultant waives the right to receive compensation and agrees to indemnify the City for any work performed prior to approval of insurance by the City. 8. INDEMNIFICATION Consultant agrees to and shall indemnify and hold harmless the City, its officers, agents, employees, consultants, special counsel, and representatives from liability: (1) for personal injury, damages, just compensation, restitution, judicial or equitable relief arising out of claims for personal injury, including death, and claims for property damage, which may arise from the negligence, recklessness or willful misconduct of the Consultant or its contractors, subcontractors, agents, employees, or other persons acting on their behalf which relates to the services described in section 1 of this Agreement; and (2) from any claim that personal injury, damages, just compensation, restitution, judicial or equitable relief is due by reason of the negligence, recklessness or willful misconduct of Consultant arising from this Agreement. The Consultant further agrees SoftMasterl 0/1 0/11 to indemnifY, hold harmless, and pay all costs for the defense of the City, including fees and costs for special counsel to be selected by the City, regarding any action by a third party asserting that personal injury, damages, just compensation, restitution, judicial or equitable relief due to personal or property rights arises by reason of the terms of, or effects arising from this Agreement. City may make all reasonable decisions with respect to its representation in any legal proceeding. 9. CONFIDENTIALITY If either party (the "Receiving Party") receives from the other party (the "Disclosing Party") information which due to the nature of such information is reasonably understood to be confidential and/or proprietary, the Receiving Party agrees that it shall not use or disclose such information except in the performance of this Agreement, and further agrees to exercise the same degree of care it uses to protect its own information of like importance, but in no event less than reasonable care. "Confidential Information" shall include all nonpublic information. Confidential information includes not only written information, but also information transferred orally, visually, electronically, or by other means. Confidential information disclosed to either party by any subsidiary and/or agent of the other party is covered by this Agreement. The foregoing obligations of non-use and nondisclosure shall not apply to any information that (a) has been disclosed in publicly available sources; (b) is, through no fault of the Receiving Party disclosed in a publicly available source; (c) is in rightful possession of the Receiving Party without an obligation of confidentiality; (d) is required to be disclosed by operation oflaw; or (e) is independently developed by the Receiving Party without reference to information disclosed by the Disclosing Party. 10. CONFLICT OF INTEREST CLAUSE Consultant covenants that it presently has no interests and shall not have interests, direct or indirect, which would conflict in any manner with performance of services specified under this Agreement. 11. NOTICE Any notice, tender, demand, delivery, or other communication pursuant to this Agreement shall be in writing and shall be deemed to be properly given if delivered in person or mailed by first class or certified mail, postage prepaid, or sent by facsimile or other telegraphic communication in the manner provided in this Section, to the following persons: To City: Clerk of the City Council City of Santa Ana 20 Civic Center Plaza (M-30) P.O. Box 1988 Santa Ana, CA 92702-1988 Fax 714-647-6956 With courtesy copies to: Santa Ana Police Department Homeland Security 60 Civic Center Plaza (M-97) Santa Ana, CA 92701 Fax 714-245-8745 SoftMasterlO/J 0/11 And City Attorney City of Santa Ana 20 Civic Center Plaza (M-29) P.O. Box 1988 Santa Ana, California 92702 Fax 714-647-6515 To Consultant: SoftMaster, Inc. 23 Peters Canyon Rd Irvine, California 92688 Fax 949-598-4599 A party may change its address by giving notice in writing to the other party. Thereafter, any communication shall be addressed and transmitted to the new address. If sent by mail, communication shall be effective or deemed to have been given three (3) days after it has been deposited in the United States mail, duly registered or certified, with postage prepaid, and addressed as set forth above. If sent by facsimile, communication shall be effective or deemed to have been given twenty-four (24) hours after the time set forth on the transmission report issued by the transmitting facsimile machine, addressed as set forth above. For purposes of calculating these time frames, weekends, federal, state, County or City holidays shall be excluded. 12. EXCLUSIVITY AND AMENDMENT This Agreement represents the complete and exclusive statement between the City and Consultant, and supersedes any and all other agreements, oral or written, between the parties. In the event of a conflict between the terms of this Agreement and any attachments hereto, the terms of this Agreement shall prevail. This Agreement may not be modified except by written instrument signed by the City and by an authorized representative of Consultant. The parties agree that any terms or conditions of any purchase order or other instrument that are inconsistent with, or in addition to, the terms and conditions hereof, shall not bind or obligate Consultant nor the City. Each party to this Agreement acknowledges that no representations, inducements, promises or agreements, orally or otherwise, have been made by any party, or anyone acting on behalf of any party, which are not embodied herein. 13. ASSIGNMENT Inasmuch as this Agreement is intended to secure the specialized services of Consultant, Consultant may not assign, transfer, delegate, or subcontract any interest herein without the prior written consent of the City and any such assignment, transfer, delegation or subcontract without the City's prior written consent shall be considered null and void. Nothing in this Agreement shall be construed to limit the City's ability to have any of the services which are the subject to this Agreement performed by City personnel or by other consultants retained by City. 14. TERMINATION This Agreement may be terminated by the City upon thirty (30) days written notice of termination. In such event, Consultant shall be entitled to receive and the City shall pay Consultant compensation for all services performed by Consultant prior to receipt of such notice of termination, subject to the following conditions: a. As a condition of such payment, the Chief of Police may require Consultant to deliver to the City all work product completed as of such date, and in such case such work product shall be the property ofthe City unless prohibited by law, and Consultant consents to the City's use thereof for such purposes as the City deems appropriate. However, any use of unfinished work product shall be at City's sole risk. SoftMaster1 Oil 0/11 b. Payment need not be made for work which fails to meet the standard of performance specified in the Recitals of this Agreement. 15. CONSULTANT CERTIFICATIONS a. Audit Records - With respect to all matters covered by this agreement all records shall be made available for audit and inspection by the City, and/or itsr duly authorized representative for a period of three (3) years from the termination of this Agreement. For a period of three years after final delivery hereunder or until all claims related to this Agreement are finally settled, whichever is later, Consultant shall preserve and maintain all documents, papers and records relevant to the services provided in accordance with this Agreement, including the Attachments hereto. For the same time period, Consultant shall make said documents, papers and records available to City and the agency from which City received grant funds or their duly authorized representative(s), for examination, copying, or mechanical reproduction on or offthe premises of Consultant, upon request during usual working hours. b. Consultant shall provide to City all records and information requested by City for inclusion in quarterly reports and such other reports or records as City may be required to provide to the agency from which City received grant funds or other persons or agencies. c. Section 504 of the Rehabilitation Act of 1973 (Handicapped) - All recipients offederal funds must comply with Section 504 of the Rehabilitation Act of 1973 (The Act). Therefore, Consultant pursuant to the requirements of The Act hereby gives assurance that no otherwise qualified handicapped person shall, solely by reason of handicap be excluded from the participation in, be denied the benefits of or be subject to discrimination, including discrimination in employment, in any program or activity that receives or benefits from federal financial assistance. The Consultant agrees it will ensure that requirements of The Act shall be included in the agreements with and be binding on all of its contractors, subcontractors, assignees or successors. d. Americans with Disabilities Act of 1990 - (ADA) Consultant must comply with all requirements of the Americans with Disabilities Act of 1990 (ADA), as applicable. e. Political Activity - None of the funds, materials, property, or services provided directly or indirectly under this agreement shall be used for any partisan political activity, or to further the election or defeat of any candidate for public office, or otherwise in violation of the provisions of the "Hatch Act". f.. Civil Rights Compliance and Notification of Findings - Consultant and its contractors and subcontractors will comply with the nondiscrimination requirements of the Omnibus Crime Control and Safe Streets Act of 1968, as amended, 42 USC 3789 (d), Victims of Crime Act (as appropriate); Title VI of the Civil Rights At of 1964, as amended; Section 504 of the Rehabilitation Act of 1964, as amended; Subtitle A, Title II of the Americans with Disabilities Act (ADA) (1990); Title IX of the Education Amendments of 1972; the Age Discrimination Act of 1975; Department of Justice Non-Discrimination Regulations, 28 CFR Part 42, Subparts C, D, E, and G; and Department of Justice regulations on disability discrimination, 28 CFR Part 35 and 39. In the event a Federal or State court, Federal or State administrative agency, or the Consultant makes a finding of discrimination after a due process hearing on the grounds of race, color, religion, national origin, sex, or disability against a recipient of funds, the Consultant will forward a copy of the findings to the City which will, in turn, submit the findings to the Office of Civil Rights, Office of Justice Programs, u.S. Department of Justice. SoftMasterl 0/1 0/11 16. DISCRIMINATION Consultant shall not discriminate because of race, color, creed, religion, sex, marital status, sexual orientation, age, national origin, ancestry, or disability, as defined and prohibited by applicable law, in the recruitment, selection, training, utilization, promotion, termination or other employment related activities. Consultant affirms that it is an equal opportunity employer and shall comply with all applicable federal, state and local laws and regulations. 17. JURISDICTION - VENUE This Agreement has been executed and delivered in the State of California and the validity, interpretation, performance, and enforcement of any ofthe clauses of this Agreement shall be determ ined and governed by the laws of the State of California. Both parties further agree that Orange County, California, shall be the venue for any action or proceeding that may be brought or arise out of, in connection with or by reason of this Agreement. 18. PROFESSIONAL LICENSES Consultant shall, throughout the term of this Agreement, maintain all necessary licenses, permits, approvals, waivers, and exemptions necessary for the provision of the services hereunder and required by the laws and regulations of the United States, the State of California, the City of Santa Ana and all other governmental agencies. Consultant shall notify the City immediately and in writing of her inability to obtain or maintain such permits, licenses, approvals, waivers, and exemptions. Said inability shall be cause for termination of this Agreement. 19. MISCELLANEOUS PROVISIONS a. Each undersigned represents and warrants that its signature hereinbelow has the power, authority and right to bind their respective parties to each of the terms ofthis Agreement, and shall indemnify City fully, including reasonable costs and attorney's fees, for any injuries or damages to City in the event that such authority or power is not, in fact, held by the signatory or is withdrawn. b. Captions and headings in this Agreement, including the title of this Agreement, are for convenience only and are not to be considered in construing this Agreement. c. All Exhibits referenced herein and attached hereto shall be incorporated as if fully set forth in the body of this Agreement. IN WITNESS WHEREOF, the parties hereto have executed this Agreement the date and year first above written. CITY OF SANTA ANA ATTEST: ~ PAUL M. WALTERS Interim City Manager SoftMasterl 0/1 0/11 APPROVED AS TO FORM: SOFTMASTER, INC. JOSEPH STRAKA Interim City Attorney BY~@'~RO+ Lau heedy Assistant City Attorney ~ ga4- J es Barnett Chief Operating Officer SoftMasterl 0/1 0/11 EXHIBIT A SCOPE OF WORK Santa Ana Police Department Suspicious Activity Reporting Enhancement Proposal July 8, 2011 Prepared By SoftMaster, Inc. 23 Peters Canyon Rd Irvine, CA 92688 www.softmaster.com SoftMasterl0/10/11 TABLE OF CONTENTS INTRODUCTION................................................................................................................................ 11 Aud ience........................................................................................................................................... ... 11 Executive Su mmary ............................................................................................................................ 11 Backg rou nd ......................................................................................................................................... 11 Assumptions and Dependencies........................................................................................................ 12 SCOPE OF WORK..... ........ ................................................ ............ ............................................. ....... 12 SAR Data Entry.................................................................................................................................... 13 SAR Extract And Su bmission ................................ ................. ............................................... ....... ...... 13 I ncid ent Reporting Analytics .............................................................................................................. 14 Integrated Reporting and Records Framework.......................................... Error! Bookmark not defined. SCHEDULE AND COSTS..................................................................... ERROR! BOOKMARK NOT DEFINED. Schedu Ie...................................................................................................... Error! Bookm ark not defi ned. Costs............................................................................................................ Error! Bookm ark not defi ned. SoftMasterl 0/1 all ] Introduction Audience Santa Ana Police Department Management Santa Ana Police Department Technology Division Executive Summary SoftMaster proposes to develop an enhancement to the SAPO's Incident Reporting System (/R2) to allow entry and processing of Suspicious Acitivity Reports (SAR's.) This will allow SAPO to participate in electronic information sharing of Homeland Security SAR data with the Orange County Intelligence Assessment Center (OCIAC.) The mission of OCIAC is: To provide an integrated, multi-disciplined, information and intelligence sharing network to collect, analyze, and disseminate information on all hazards, risks, criminal risks, and safety threats to law enforcement, fire, health, private sector, and public sector stakeholders in a timely manner in order to protect the residents, visitors, and critical infrastructure of Orange County The SAR's provide data that is critical to this mission by sharing information on activities that are reasonably suspected to be a pre-cursor to criminal or terrorist activities. These reports are part of the Department of Homeland Security's Nationwide Suspicious Activity reporting Initiative (NSI). The NSI builds on what law enforcement and other agencies have been doing for years-gathering information regarding behaviors and incidents associated with criminal activity-and establishes a standardized process whereby SAR information can be shared among agencies to help detect and prevent terrorism-related criminal activity. In March 2010, the Department of Justice established an NSI Office to facilitate the implementation of the NSI across all levels of government. Reference http://www.ise.Qovl. The proposed enhancement will provide the ability for officers and SAPO personnel to enter SAR's into the system, and periodically send this information to OCIAC in an electronic format. In addition, SoftMaster will provide a perpetual license for their Incident Reporting Analytics (IRA) operational data store software to facilitate reporting and data analysis of this data. BackQround The SAPO is currently transitioning to a new incident reporting system, named IR2. This system contains a large number of the data types and elements required to input an SAR. It is highly desirable to integrate the SAR's into this system to facilitate integrated reporting and management of these reports. SoftMaster has provided resources to SAPO customize the IR2 system, and has significant knowledge of its architecture, design, and business rules and requirements. As such, we are able to develop, test, and deploy the proposed enhancements in a timely and quality manner. SoftMaster has 15 years of experience in Courts, Fire, Police, and other law and justice systems, as well as significant experience in data integration and data exchange between organizations. SoftMasterl 011 Dill Assumptions and Dependencies 1. An iterative, prototype-based approach will be used for screen design, and enough time from SAPO personnel will be available to finalize screen and/or report design in the first 2-3 weeks of the project. 2. Requirements for the format of the data to be exchanged with OCIAC are based on the current ISE and NIEM specifications, and no additional requirements will be added by OCIAC. 3. SoftMaster will provide the Incident Reporting Analytics processes and database to SAPO, but will not be responsible for developing reports against the data. 4. SAPO personnel will be available to answer questions and make decisions in a timely manner. 5. SAPO will provide adequate development and testing environments in a timely manner. 6. Work will be performed both onsite at SAPO and offsite at SoftMaster facilities. 7. SAPO will coordinate testing of SAR data extracts with the OCIAC. Scope of Work The following diagram illustrates the key components of the solution: ,~... tl ... ... Officer Report Entry l SoftMasterl 0/1 0/11 SAR Data Entrv The SAPO IR2 Incident reporting system will be enhanced to allow entry of SAR reports, including additional data types and elements required to support these reports. In addition, a facility will be developed to extract and transfer electronic versions of the SAR reports to the OCIAC in a standard forms. 1. Additional data elements and types will be added to the IR2 report schema in order to fully accommodate SAR data as defined in the Information Sharing Environment Fu nctiona I Specifications. http://www 0 iseo gov/ docs/ cti ss/ISE- FS-200SAR FunctionalStandardlssuance Version to 00 pdf These data types are: . Aircraft . Attachments . Follow-up Actions . Sensitive information Details . Suspicious Activity Reports . Target . Vessel . Flight Plan . Conveyance Movement 2. The IR2 lookup tables will be enhanced to support standard lists of values required to support entry ofthese data types. 3. The IR2 report entry form will be enhanced to include data entry functionality for these additional data types. a. In addition, the report entry form may be enhanced to suppress display of data types not needed for SAR reports, when this type of report is being entered. This tailoring of report content will occur at the high level band (Witnesses, Narratives, Officers, etc.) No tailoring will be done inside these high-level bands. 4. A form will be provided to select specific property or evidence items and flag them for inclusion within the SAR extract. This form will provide a hyperlink back to edit the item. In addition one (1) printable report of these items will be developed. SAR Extract And Submission A process will be developed to extract data for SAR reports, and format it into an electronic XML format to be submitted to the OCIA for consolidation with other agencies data. SoftMasterl 0/1 0/11 1. The format of the information will conform to ISE functional standards as well as the National Information Exchange Model, published by the Department of Justice. 2. Data will be extracted on a periodic basis to be determined by the SAPO. 3. SAPO is responsible for all connectivity and transfer of the extracted data to OCIAC. Incident Reportina Analvtics SoftMaster has developed an extract process and data model that facilitates reporting of law enforcement incident data. This database provides a semi-normalized, operational data store of incident data that can be used for operational and analytical reporting. SoftMaster will enhance this database and extract process for any new SAR-related data, and provide a perpetual license to SAPO to install and utilize this software. This software will allow the SAPO to develop ad-hoc reports and perform analysis on data from their incident reports and other source data that may be added to the database in the future. SoftMasterl 0/1 0/11 SCHEDULE AND COSTS SCHEDULE It is anticipate that this effort can be completed in approximately 12 weeks duration after approval. COSTS Costs for the scope of work defined in this document will be $150.600, which will be broken down into 4 progress payments. Any additional work, outside of this scope of work will be performed on a time and materials basis. In addition to monetary compensation, SAPO agrees to provide SoftMaster with the right to use the software code from the IR2 reporting system, and to incorporate this code as a component within SoftMaster's Integrated Reporting and Records or other products, and to resell or reuse such resulting software without limit. This does not preclude SAPO from sharing the IR2 software with other public agencies if required by law. However, SAPO is not granted any rights to sell or redistribute SoftMaster developed software to other parties. 6 POLICY NUMBER: I-6BO-4429ROB3-ACJ-11 COMMERCIAL GENERAL LIABILITY ISSUE DATE: OB-22-11 THIS ENDORSEMENT CHANGES THE POLICY. PLEASE READ IT CAREFULLY. ADDITIONAL INSURED-DESIGNATED PERSON OR ORGANIZATION This endorsement modifies insurance provided under the following: COMMERCIAL GENERAL LIABILITY COVERAGE PART SCHEDULE Name of person or organization: CITY OF SANTA ANA IT'S OFFICERS, AGENTS AND EMPLOYEES 20 CIVIC CENTER PLAZA P.O. BOX 19BB-M12 SANTA ANA CA 92702 WHO IS AN INSURED (Section II) is amended to include as an insured the person or organization shown in the Schedule as an insured but only with respect to liability arising out of your acts or omissions. CGT4911188 Copyright, Insurance Services Office, Inc., 1984 Page 1 of 1 ~ TRAVELERSJ One Tower Square, Hartford, Connecticut 06183 CHANGE ENDORSEMENT INSURING COMPANY: TRAVELERS CASUALTY INSURANCE COMPANY OF AMERICA Named Insured: SOFTMASTER, INC Policy Number: Policy Effective Date: Policy Expiration Date: Issue Date: Premium $ 1-680-4429R083-ACJ-11 07-01-11 07-01-12 08-22-11 NIL Effective from 07 - 2 6 -11 at the time of day the policy becomes effective. THIS INSURANCE IS AMENDED AS FOllOWS: ** THE EFFECTIVE DATE IS AMENDED TO READ: 08/21/2011 ** ADDITIONAL INSUREDS ARE ADDED TO THE POLICY AS PROVIDED UNDER THE ATTACHED ENDORSEMENT(S) : CG T4 91 THE FOLLOWING FORMS AND/OR ENDORSEMENTS IS/ARE INCLUDED WITH THIS CHANGE. THESE FORMS ARE ADDED TO THE POLICY OR REPLACE FORMS ALREADY EXISTING ON THE POLICY: CG T4 91 11 88 NAME AND ADDRESS OF AGENT OR BROKER Countersigned by SUPERIOR ACCESS INS SVCS X0035 PO BOX 204389 AUSTIN TX 78720-4389 Authorized Representative DATE: IL TO 07 09 87 (Page 01 of 01) Office: ELMIRA NY SRV CTR /)- ?,O/I- ;)./12 .. ACORQ" CERTIFICATE OF LIABILITY INSURANCE I DATE (MMlDDIYYYY) 10/19/2011 P/(ODUCE/( Phone: (626J 854.9541 THIS CERTIFICATE IS ISSUED AS A MATTER OF INFORMATION The Master Insurance Agency, Inc. O~LY AND CONFERS NO RIGHTS UPON THE CERTIFICATE 18053 Valley Blvd., HOLDER. THIS CERTIFICATE DOES NOT AMEND, EXTEND OR City of Industry, CA91744 ALTER THE COVERAGE AFFORDED BY THE POLICIES BELOW. License #: OB03663 INSURERS AFFORDING COVERAGE NAIC# INSU/(ED INSURER A: Travelers Casuall:v Ins. Co. of America Softmaster, Inc. INSURER B: Emolovers ComDensation l~suranc8 Comoanv 23 Peters Canyon Road INSURER C: Continental Casualtv ComDanv Irvine, 'CA 92606 INSURER 0: I INSURER E: COVERAGES THE POLICIES OF INSURANCE LISTED BELOW HAVE BEEN ISSUED TO THE INSURED NAMED ABOVE; FOR THE POLICY PERIOD INDICATED. NOTWITHSTANDING ANY REQUIREMENT. TERM OR CONDITION OF ANY CONTRACT OR OTHER DOCUMENT WITH RESPECT TO WHICH THIS CERTIFICATE MAY BE ISSUED OR MAY PERTAIN. THE INSURANCE AFFORDED BY THE POLICIES DESCRIBED HEREIN IS SUBJECT TO ALL THE TERMS, EXCLUSIONS AND CONDITIONS OF SUCH . POLICIES. AGGREGATE LIMITS SHOWN MAY HAVE BEEN REDUCED BY PAID CLAIMS. ~ 'fI~ ~~~ POUCY NUMBER POLICY EFFE~E Pg1!fY EXPIRATION LIMITS . . A Y ~NERAL UABlLITY 680-4429R083.11 07/01/2011 07/01/2012 EACH OCCURRENCE 5 2 000.000 . X- COMMERCIAL GENERAL LIABILITY PREMISES lEa cccurenca\ $ 300 000 - :JCLAIMS MADE ~ OCCUR MED EXP (Any ono person) $ 5000 X Hired Auto PERSONAL.& ADV INJURY 5 2 000_000 X Non Owned Auto. GENERAL AGGREGATE 54 000 000 ilL AGG~n LIMIT AnS PER: PRODUCTS. COMPtDP AGG . S 4 000:,000 X POLlCY ~fR,: LOC -' ~OMOBILE LIABILITY COMBINED SINGLE LIMIT 5 ANY AUTO (Ea SCCidsnt} - '- ALL OWNED !,-UTOS . BODILY INJURY , SCHEDULED AUTOS (P'er person) $ ~ . - HIRED AUTOS BODILY INJURY (Par accldon~ $ - NON-OWNED AUTOS PROPERTY DAMAGE $ (Per accident) ~RAGE LIABILITY . AUTO DNL Y .. EA ACCIDENT 5 '. ANY AUTO OTHER THAN EAACC 5 AUTO DNL Y: AGG $ A fJESSlUMBRELLA LIABILITY CUP4A776206 08/12/2011 07/01/2012 EACH OCCURRENCE $ 5 000 000 X OCCUR D CLAIMS MADE AGGREGATE $ 5 000 000 $ =J DEDUCTIBLE $ RETENTION $ -. $ B WORKERS COMPENSATION AND EIG1255230-01 10/27/2011 10/27/2012 X I T"X~!rr:J,V;, I IOJ~- EMPLOYERS' LIABILITY E.L. EACH ACCIDENT $ 1 000 000 ANY PROPRIETORlPARTNERiEXECUTIVE OFFICERlMEMSER EXCLUDED? E.L. DISEASE - EA EMPLOYE $ 1.000 000 ~~~CI~te~ri'~~~~~6 below E.L. DISEASE - POLICY LIMIT $ 1 000.000 OTHER ("-) ::-.. "'-' c;) C Errors & Omissions 287501715R1 02120/2011 02/20/2012 Per Aaareaare- -1 1,09QiOOO C Deductible: $10,000 287501715R1 02/20/2011 02/20/2012 Per Claim Liiriit ._<: 1,OQQ..00O DESCRIPTION OF OPERATIONS J LOCATIONS I VEHICLES J EXCLUSIONS ADDED BY E_~DO'rEMENTl11PP?IALJROVISIONS' ::z: Computer ConaullBnt ancj Staffing Sarvlcee. ~ p DR 0 V b iJ A ~ 0 r V 1 d 1 - Subject to Policy Tarms, Conditions and Exclusion 1 C) Insurodfor LOCBtlon at: ~ /3 -0 23 Pete... Cenyon Rd Irvine, CA 9260B ___.__--...----:------ === - '_.'L'I'l St.~: Snc."':u'v ~:;..., ~. .30 Daye Nolice should tho polley cancel for non.payment .' . " ,,, ... ......" . "'--.. D'I:' 'Sla'ill '-'.I i.) ,- ~ I. ,. ,-. . I. )",,' CERTIFICATE HOLDER , _ ~ 1 CAN CELLA TlON SHOULD ANY OF THE ABOVE DESCRIBED POLICIES BE CAN ElLiJl:BEFOR~E EXPIRATION DATE THEREOF, THE ISSUING INSURER WILL ENDEAVOR TO MAlL~ DAYS WRITTEN ..) t;PTICE TO THE CERTIFICATE HOLDER NAMED TO THE LEFT, BUT FAILURE TO DO SO SHAll. IMPOse NO OBLIGATION OR l.IABILlTY OF ANY KIND UPON THE INSUREIl, ITS AGENTS OR REPRESENT A TlVES. AUTHORizeD REPRESENTATIVE City of Santa Ana Its Officers, Agents and Employees 20 Civic Center Plaza . P.O. Box 1988-M12 Santa Ana, CA 92702 ACORD 25 (2001/08)