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HomeMy WebLinkAboutADVANCED TECHNOLOGY INFORMATION MANAGEMENT SYSTEMS (ATIMS) -2012A- 2012 -029 Advanced Technology ,_Information Management Systems AGREEMENT FOR SUPPORT AND MAINTENANCE OF THE JAIL MANAGEMENT SYSTEM FOR SANTA ANA POLICE DEPARTMENT -i -,90 \r' AGREEMENT FOR SUPPORT AND MAINTENANCE OF THE JAIL MANAGEMENT SYSTEM e This Support and Maintenance Agreement is made and entered into as of the AR 0 8 9012 ( "Effective Date "), between the City of Santa Ana, hereinafter referred to as "CITY ", having its principal office at 62 Civic Center Plaza, Santa Ana, CA 92702, and Act 1 Group, Inc., a California corporation, doing business as ATIMS and, hereinafter referred to as "ATIMS ", having its principal place of business at 9638 Topanga Canyon Place, Suite B, Chatsworth, CA 91311. WITNESSETH WHEREAS, the City desires to contract with ATIMS to obtain Jail Management System software called Advanced Technology Information Management System (ATIMS) hereinafter referred to as "Software ", Licenses, and Services described herein to install a jail management system, and ATIMS desires to contract with the City to provide said Software, Licenses, and the Services described herein; THEREFORE, in consideration of the foregoing premises, mutual covenants and agreements contained herein, and other good and valuable consideration, receipt of which is acknowledged, the parties hereto agree as follows: 1. GRANT OF LICENSE ATIMS hereby grants to City a perpetual, non - exclusive, non - transferable 200 named user grant license to use the Advanced Technology Information Management System software and with unlimited named users for the Prebook/Probable Cause Module for its use in relation to the Jail Management System, and maintenance and support services during the term of this Agreement. ATIMS and the City of Santa Ana enter into this agreement with the understanding that ATIMS is giving the City of Santa Ana a web -based Jail Management Software system at a deeply discounted price for agreeing to be a Beta Test Site. 2. INSTALLATION ATIMS will install the ATIMS system in the City's facilities as set forth in Addendum A, attached hereto and incorporated by this reference. 3. SUPPORT SERVICES 3.1. Terms of Agreement. The Annual Support and Maintenance Agreement entitles the CITY to the following: • Free product upgrades of both minor and major releases of ATIMS (subject to the cost of installation, customization, and training) 1 -hour response time during normal business hours. Detailed information regarding support hours is enclosed in Section 3.2 below • Our emergency number for service after normal business hours is 818 - 254 -0851 3.2. Support Hours. ATIMS offers normal support during its regular business hours Monday through Friday between 8 AM — 5 PM PST excluding holidays. ATIMS additionally provides critical support twenty four (24) hours a day / 7 days a week. Critical support is defined as any issue that • Causes the ATIMS system to stop running agency wide • Prevents any essential or required data elements from entry 3.3. Support Requests. CITY agrees to submit all requests for support via telephone, or online through e-mail or a special section of the ATIMS web site. CITY will provide to ATIMS all information reasonably requested by ATIMS, which will enable ATIMS to provide Support. Such information may include, but not be limited to, the type of hardware being used, a description of the problem, and any additional software being used that falls outside the Scope of coverage. CITY understands and agrees that the completeness and accuracy of the information provided pursuant to this Section may affect ATIMS ability to provide Support. 3.4. Response Times. ATIMS support staff will make a determination during the initial call on the severity of the issue. Based on our assessment, response time will be determined. Any critical issue or any issue preventing logic flow of the software will receive immediate attention. The below table provides details on severity levels. Severity Level Description Level One An incident is classified as Severity 1 if the problem affects production and demands immediate attention. Normal service has been disrupted. Business risk is high. Customer receives a status report within the first hour. Problem should be resolved within four hours. Customer receives a status report every four business hours. Level Two An incident is classified as Severity 2 Incident where the Incident affects production systems and demands immediate attention. Customer or IT service has been affected. Business risk is moderate to low. Customer receives a status report within four hours. Incident should be resolved within two days. Customer receives a status report every four business hours. Level Three A Severity 3 Incident is defined as an Incident that has low impact. Customer or IT service has not been affected. Business risk is low. Customer receives a status report within 24 hours. Problem should be resolved within five working da Vq . Level Four A Severity 4 Incident is one that has low to minimal impact. This involves system enhancements, upgrades and minor problems not impacting production. Resolution is deferred and is to be addressed when time allows. 3.5. Basic Maintenance Obligations. ATIMS shall diligently strive to both eliminate any deficiencies in the Software and also to continually improve the functionality and utility of the Software. A deficiency is defined as an error in program logic, calculation or processing, difficulties in error handling, user interface errors and hardware interface errors that prohibit the software from functioning as needed. ATIMS shall provide the Support Services described above. 3.6. Technical Support. ATIMS shall furnish the CITY with a Technical Support Report upon completion of each response by such support staff as described in Section 3.5 and upon resolution of each inquiry under Section 3.4. ATIMS shall maintain a log for these Reports to reside. The Report shall include, as a minimum, the following: a. Date and time notified. b. Date and time of arrival or inquiry response; c. Time spent for resolution of Deficiencies. d. Description of Deficiency; and e. Description of Deficiency resolution. 3.7. Updates and Enhancements. ATIMS shall provide the CITY with all Updates, Enhancements and associated Documentation that are provided as general releases or new releases to the Software regardless of any operating system or hardware platform support changes, including changes to minimum systems requirements of the server or CITY environments. Such Documentation shall be adequate to inform CITY of the pre- existing problems resolved by the new release and any significant new features included in the release that are known by ATIMS. In addition, ATIMS shall produce such Software Enhancements as the CITY requests in a commercially reasonable time and form at an additional charge in accordance with the Maintenance Fee description in Section 5, Fees and Invoices. Enhancements to correct any Deficiency shall be provided to the CITY at no additional cost, provided a support agreement is in force. 3.8. Personnel and Services. ATIMS shall maintain adequate personnel to provide the Support Services. ATIMS personnel shall be qualified to render the Support Services. ATIMS shall perform all Services required pursuant to this Agreement in a professional manner, with high quality, and ATIMS shall give highest priority to the performance of the Services. 4. TERM AND TERMINATION The term of this Agreement shall commence on the Effective Date, and continue for a period of five (5) one -year periods based on system cutover date. The Agreement will be renewed upon the City's annual payment of Support and Maintenance Fees as set forth in Section 5, below. After the initial contract period either party may terminate this Agreement providing sixty (60) day written notice to the other party. In the event the other party fails to perform its obligations under this Agreement, and such default is not cured within thirty (30) days after receipt of such written notice, the non - defaulting party may terminate by sending ten (10) day written notice to the defaulting party. 5. FEES AND INVOICES. The License provided pursuant to Section 1, above, and Installation services shall be included in the Year 1 ATIMS Maintenance, Integration and Interface services fee, as set forth in Section 5. 1, below. 5.1. Annual Support and Maintenance Fees: The Annual Support and Maintenance fees are described in the table below. The first year payment includes the License fee for the license described in Section 1, above, and installation services as set forth in Section 2, above. The Year 1 fee shall be due on the following schedule: • 40% due on the signing of this contract; • 15% is due on installation of the test database (Addendum A, Task 3.1 a); • 15% due on installation of production database (Addendum A, Task 3.1 b); • 10% on delivery of Training (Addendum A, Task 3.3) • 15% on System Cutover (Addendum A, Task 3.4). This date becomes the anniversary date for payments due thereafter. • 5% on System Documentation (Addendum A, Task 3.5). 1 ATIMS Maintenance, Integration, and Interface services. $ 105,000 2 ATIMS Maintenance and Integrations services. $ 87,000 3 ATIMS Maintenance Fee $ 57,000 4 ATIMS Maintenance Fee $ 66,780 5 ATIMS Maintenance Fee $ 66,780 The cost for maintenance and support after the initial 5 -year contract period shall be calculated at ATIMS's then customary rate not to exceed 4% of the prior year's maintenance fees. Any and all payments made by CITY pursuant to this Agreement shall be non - refundable and shall be paid in advance. There shall be no refunds or credits for any unused services upon the termination of this Agreement. However, in the event ATIMS fails to provide reasonably satisfactory service, per the Support and Response Time Agreement in this contract, ATIMS agrees to refund the amount commensurate to the number of months remaining in the term of the agreement. In the event that CITY fails to make payments to ATIMS pursuant to this Agreement, ATIMS obligations to provide Support shall be suspended until ATIMS receives full payment for all fees due to ATIMS. Custom programming and program changes requested by the CITY shall be performed by ATIMS at a mutually agreed upon rate for a mutually agreed upon number of hours outlined in a Scope of Work (SOW) contract signed and agreed upon by both parties prior to commencement of the work. The additional Professional Services will be billed by invoice according to Section 5.2. 5.2. Invoices. The CITY shall pay all Maintenance fees, authorized expenses, and other costs pursuant to this Agreement within 30 days of receipt by the CITY of any correct and undisputed invoice from ATIMS. Invoices shall be mailed or provided to the CITY at its notice address. 6. TEST SYSTEM Any and all upgrades, enhancements, fixes, etc. shall first be done on the test database. They shall then be tested by City Personnel and only after City authorization given, shall said changes be applied to the Production Database. The test database will be created by ATIMS on the CITY's server without the requirement for additional hardware or software. As this is a web - based system, CITY users will be able to access the live and test databases from any machine on the Police Department's network. Apart from the CITY having access to the test database, ATIMS can also be assigned access to the same by the CITY. 7. ASSIGNMENT This Agreement and the rights and obligations hereunder are not assignable or delegable by either party without prior written consent of the other party. Any such assignment or delegation is VOID. This Agreement shall inure to the benefit of and be binding on the parties hereto and their permitted successors and assigns. 8. ENTIRE AGREEMENT This Agreement, along with the Scope of Work outlined in Addendum A, constitutes the entire Agreement and understanding between CITY and ATIMS, and there are no other agreements, representations, warranties or understandings between CITY and ATIMS with respect to the work hereunder. 9. INDEPENDENT CONTRACTOR For all times under this Agreement, ATIMS's relationship to CITY is that of an independent contractor. For purposes of this Agreement, personnel retained by ATIMS shall, at all times and under all circumstances, be considered either an employee or an agent of ATIMS. Under no circumstances shall ATIMS personnel be considered borrowed employees without prior written authorization of CITY. 10. FORCE MAJEURE ATIMS shall not be held responsible for delays in performing services as a result of acts beyond its control and without its fault or negligence, including, but not limited to acts of God or public enemies, acts of state or local governments or public agencies, utility or telecommunication delays or failures, accidents not resulting from ATIMS's negligence, fire, flood, storms, epidemics, strikes, lockouts, industrial disturbances, war, rebellion or civil strife, or failure of CITY to provide requested data reasonably required to perform ATIMS's assigned task(s) where such failure was not caused in whole or in part by ATIMS. In the event of a delay attributable to the foregoing, the time for performance of work hereunder shall be extended for a period of time equal to the delay. 11. CONTROLLING LAW 6.1. Laws of California Control. The terms and conditions of this Agreement and all its Exhibits and rights and duties hereunder shall be governed by and construed in accordance with the laws of the State of California. 6.2. Rules of Interpretation. No provision of this Agreement shall be interpreted for or against a party because that party or its legal representative drafted such provision, and this Agreement shall be construed as if jointly prepared by the parties. 12. CAPTIONS AND PARAGRAPH HEADINGS Captions and paragraph headings used herein are for convenience only and are not a part of the Agreement and shall not be used in construing same. 13. MODIFICATIONS AND WAIVERS This Agreement may not be modified except in writing and signed by authorized representatives of both parties. A waiver by either party of its rights hereunder shall not be binding unless contained in writing and signed by an authorized representative of the party waiving its rights. The non - enforcement or waiver of any provision on one (1) occasion shall not constitute a waiver of such provision on any other occasion unless expressly so agreed in writing. It is agreed that no use of trade or other regular practice or method of dealing between the parties hereto shall be used to modify, interpret, supplement, or alter in any manner the terms of this Agreement. No waiver of a breach of any provision of this Agreement shall constitute a waiver of any other breach of such provision. Failure of CITY to enforce at any time, or from time -to -time, any provision of this Agreement shall not be construed as a waiver thereof. The remedies herein reserved shall be cumulative and additional to any other remedies in law or equity. 14. VALIDITY The invalidity in whole or in part of any provision of this Agreement shall not void or affect the validity of any other provision. 15. GENERAL INDEMNIFICATION ATIMS shall hold CITY, its agents, officers, employees, and volunteers, harmless from and save, defend and indemnify the same against all claims, losses, liability and damages from every cause, including but not limited to injury to person or property, and related costs and expenses, including reasonable attorneys fees, arising directly or indirectly out of any act or omission of contract performance by ATIMS, its agents, officers, employees, or volunteers. If such defense becomes necessary, the City Counsel for the CITY shall have the absolute right to approve any and all counsel employed to defend the CITY. This paragraph shall survive any expiration or termination of this Agreement. 16. INDEMNIFICATION OF INTELLECTUAL PROPERTY ATIMS shall indemnify and hold CITY, its agents and employees harmless from any loss, damage or liability for infringement of any United States patent right, copyright, trade secret or any other proprietary right with respect to the use of the items delivered hereunder, provided ATIMS is promptly notified in writing of any suit or claim against CITY and provided further that CITY permits ATIMS to defend, compromise or settle the same and gives ATIMS all available information, assistance and authority to enable ATIMS to do so. ATIMS indemnity as to use shall not apply to any infringement arising out of use in combination with other items where such infringement would not have occurred in normal use. This paragraph shall survive any expiration or termination of this Agreement. A. If such materials are found to infringe, or in the reasonable opinion of ATIMS are likely to be the subject of a claim, ATIMS will, at its option: • obtain for the CITY the right to use such materials; • replace or modify the materials so they become non - infringing; or • if neither (1) or (2) is reasonably achievable, remove such materials and refund their net book value based on a straight -line basis over a five (5) year period commencing on the date the allegedly infringing item(s) were first delivered to the CITY. B. ATIMS has no obligation to the extent any claim results from: • modification of the materials other than at the direction of ATIMS, or • use of an allegedly infringing version of the materials, if the infringement could have been avoided by the use of a different version made available to the CITY. C. This section states ATIMS's entire obligation to the CITY and the CITY'S sole remedy for any claim of infringement. 17. INSURANCE ATIMS shall provide at its own expense and maintain at all times while an annual support agreement is in effect the following insurance with insurance companies licensed in the State of California and shall provide evidence of such insurance to the CITY as may be required by the Risk Manager of the CITY. The Policies or certificates thereof shall provide that, thirty (30) days prior to cancellation or material change in the policy, notices of same shall be given to the Risk Manager of the CITY by registered mail, return receipt requested, for all the following state insurance policies. Worker's Compensation -In compliance with the statutes of the State of California. General Liability insurance - with a minimum limit of liability per occurrence of $1,000,000 for bodily injury and property damage. The certificate of insurance shall indicate the aforementioned. Automobile Liability insurance -With a minimum limit of liability per occurrence of $1,000,000 for bodily injury and $100,000 for property damage. This insurance shall cover for bodily injury and property damage, owned automobiles, and non -owned automobiles. ATIMS shall maintain insurance for as long as an annual support agreement is in effect. In the event ATIMS fails to provide such insurance or to pay premiums thereon for the period required following completion of this Agreement, CITY shall have the right to pay such premiums as are reasonable and commercially available, on behalf of ATIMS and deduct the costs thereof from any sums then owing to ATIMS. If at any time any of said policies are reasonably unsatisfactory to the CITY, as to form or substance or if a company issuing such policy is reasonably unsatisfactory to the CITY, ATIMS shall promptly obtain a new policy submit the same to the Risk Manager for approval and submit a certificate thereof as hereinabove provided. Upon failure of ATIMS to furnish, deliver or maintain such insurance and certificates as above provided, this Agreement, at the election of the CITY may be forthwith declared suspended, or terminated. Failure of ATIMS to obtain and /or maintain any required insurance shall not relieve ATIMS from any liability under this Agreement, nor shall the insurance requirements be construed to conflict with or otherwise limit the obligations of ATIMS concerning indemnification. The CITY, its officials, agents and employees shall be named as an additional insured on automobile and general liability insurance policies required herein. ATIMS'S insurance policy(ies) shall include a provision that the coverage is primary and not - contributory as respects the CITY (to the extent of ATIMS's negligence in the performance of its services under this agreement); shall include no special limitations to coverage provided to additional insured under the automobile and general liability policies; and, shall be placed with insurer(s) with acceptable Best's rating of A: VII or with approval of the Risk Manager. 13. SIGNATURES IN WITNESS WHEREOF, CITY and ATIMS have executed this Agreement on the day and year set forth above. CITY OF SANTA ANA 13 ATIMS By Paul Walters / City Manager v Lazenb / Exec�iti ATTEST: MARIA D. HUIZAR CLERK OF THE COUNCIL Vice President 3 z-- 3- / / ' L Addendum A SCOPE OF WORK 1. Overview The following is a description of the work ATIMS is to perform, with the CITY's responsibilities defined where applicable, and the deliverables to be provided. It defines the principal activities and responsibilities of ATIMS and the CITY to install ATIMS's system in the City's facilities. The Scope of Services may be updated as required throughout the life of the implementation with mutually agreed upon dates by both the CITY and ATIMS. All updates will be performed by ATIMS and submitted to the CITY for approval. 2. Specifications Implement ATIMS's web -based Jail Management System (JMS) for the CITY. The software shall be installed on a Windows 2003/2008 Server with client workstations accessing it with a compatible web browser through a TCP /IP network connection. The CITY will be responsible for ensuring the connection between the server and client workstations are stable and secure. 3. Installation of ATIMS's JMS The following steps outline the installation process for ATIMS's Software. ATIMS agrees that the installed ATIMS JMS system will be the most current version available at the time of the signing of this agreement. Once the CITY has configured the Microsoft SQL Server 2008 R2 server with the operating system, ATIMS will install the web -based software and create a test database. ATIMS's engineers will perform this process. The software will be loaded with minimal table values and a System Administrator account. The CITY's system administrator will then use the administrator account to create all necessary user accounts and user groups. In conjunction with the CITY's System Administrator, the ATIMS engineer will load client- specific codes and values into the system's maintenance tables and will provide a soft copy of the contents of all lookup tables. 3.1 Databases. ATIMS and the CITY will configure at least two identical databases with one being used for testing and training and the second being used for production. The 2 databases, residing on the same database server, will contain the following: 3.1a.Test Database 1. ATIMS's web -based JMS in its entirety 2. A sample training database containing person and data records 3. State of California Charge Codes and Descriptions 4. At least 500 records of sample inmate records 5. Samples of ad hoc reports. 3.1b. Production Database 1 ATIMS's web -based JMS in its entirety (if different from the test database) 2 Creation of a default live database 3 The complete, tested, and certified code tables localized to the CITY as per the information provided by the CITY 4 Ad Hoc reports available within the system 5 ATIMS's training reference materials As ATIMS's application is a web -based system, no client install is required and client workstations only require a compatible web browser (including in the requirement section below) to operate the JMS. ATIMS will provide training to the CITY on how to create users and security roles within the JMS. During the training, ATIMS's trainer will assist the CITY in creating sample user accounts with the relevant security roles. The CITY will be responsible for creating the remainder of the user accounts and assigning security privileges to all jail staff users. Minimum Requirements Hardware Database & Web Server: Processor: Intel Xeon, E5450 @ 3 GHz or higher Memory: 4 GB RAM Hard Disk: 500 GB HDD Video: Video Card that Supports resolution of at least 1024 X 768 Network: Network card, Internet access for remote ATIMS support staff access. Workstation: Processor: Pentium IV (or compatible) 1.8 GHz or higher processor Memory: 1 GB RAM Hard Disk: Not applicable Video: Video Card that Supports resolution of at least 1024 X 768 Network: Network card Note: The above workstation requirements are only a recommendation as ATIMS can be run on any PC with an Internet Explorer 8.0 or higher web browser. Software Database Server: Operating System: Microsoft Windows 2003 Server or higher Database: Microsoft SQL Server 2008 R2 Remote Access: Microsoft Windows Terminal Services or compatible solution for support Web Server: Pentium IV (or compatible) 1.8 GHz or higher processor Operating System: Microsoft Windows 2003 Server or higher with Windows IIS 6.0 Remote Access: Microsoft Windows Terminal Services or any compatible solution Video: for support Workstation: Network card Operating System: Microsoft Windows XP or higher. Browser: Internet Explorer 8.0 or higher, Chrome 10 or higher, Safari 4 or higher, Firefox 3.6 or higher Dependencies: .NET framework 4, java script, acrobat viewer, flash Recommended Requirements Hardware Database & Web Server: Processor: Quad Core E7310 Xeon, 1.6GHz or higher Memory: 8 GB RAM Hard Disk: 1 TB 10K RPM Video: Video Card that Supports resolution of at least 1024 X 768 Network: Network card, Internet access for remote ATIMS support staff access. Note: ATIMS recommends that additional RAM and hard drive space be added to handle the additional services or software to be installed on the Server. Workstation: Processor: Pentium IV (or compatible) 1.8 GHz or higher processor Memory: 2 GB RAM Hard Disk: Not applicable Video: Video Card that Supports resolution of at least 1024 X 768 Network: Network card Software Database Server: Operating System: Microsoft Windows 2008 Server or higher Database: Microsoft SQL Server 2008 R2 Remote Access: Microsoft Windows Terminal Services or any compatible solution for support Web Server: Operating System: Microsoft Windows 2008 Server or higher with Windows IIS 6.0 Remote Access: Microsoft Windows Terminal Services or any compatible solution for support Workstation: Operating System: Microsoft Windows XP or higher. Browser: Internet Explorer 8.0 or higher, Chrome 10 or higher, Safari 4 or higher, Firefox 3.6 or higher. 3.2 Interfaces The City understands and ATIMS agrees that the following interfaces currently can reside in the ATIMS JMS system. ATIMS agrees that the programming work must be done be completed to make these interfaces functional are included in this maintenance agreement. The below interfaces are understood to currently exist in ATIMS JMS solution: i) Mobile booking — The Prebook system will be used for this and is already available as part of the ATIMS solution and included as part of this agreement. ii) Commissary — ATIMS will work with the CITY's current vendor to establish an import and export interface engine. The interface work by ATIMS will be included as part of this agreement. The CITY will pay any cost incurred by the CITY's commissary vendor for this interface. iii) AFIS — Cal ID Interface — ATIMS will work with the CITY's AFIS vendor to establish an export interface engine to prevent dual entry. The interface work by ATIMS will be included as part of this agreement. iv) Inmate Phone System — ATIMS will work with the CITY's Inmate Phone vendor to establish an export interface engine to provide an active roster with pin assignment. The interface will be included as part of this agreement. The CITY will pay their phone vendor for any costs required by that vendor for interface. v) Vine ( Appriss) — Interface by VINE is handled directly by Appriss. ATIMS will provide all necessary instructions to Appriss as part of this agreement. Santa Ana will be responsible for contracting Appriss for the solution and access to the live ATIMS database for Appriss must be provided by The CITY's IT department. Any cost incurred by Appriss for this interface will by paid by the CITY. 3.3. Tables and Codes Development As part of the system installation, maintenance tables will need to be populated to reflect the exact requirements of the CITY. ATIMS will supply a list of all maintenance tables along with a sample set of standard values that agencies within California utilize to facilitate review by the CITY. The CITY will edit the lookup document per its preferences and provide the same to ATIMS to be implemented. Once all codes are properly entered into a test database and verified by the CITY, ATIMS will copy the training database values to the production database. 3.4. Training Tasks ATIMS will perform training in consultation with the CITY, based on its needs and specifications. ATIMS and the CITY will agree upon the training curriculum, which will include the following: a. Booking Process b. Property Management c. Classification d. Housing Assignments e. Records management f. Releases g. Maintaining inmate Scheduling and Tracking h. Managing Inmate Movement i. Managing Visitations j. Inmate Accounting Management k. Creating Inmate Listings 1. Merging, Sealing, and Purging of Inmate Records m. Management and Statistical Reports ATIMS will create a custom training plan in consultation with the CITY to ensure that users receive appropriate training keeping in mind the CITY's processes and workflow. This plan will describe and identify the quantity of each type of training class that will be provided, any required prerequisites, and the maximum number of users recommended in each class. ATIMS recommends a train - the - trainer approach and will work with CITY in developing an effective training plan. 3.5. Cutover to ATIMS ATIMS and the CITY will achieve the cutover to the new system in the following manner. Pre - production Activities. ATIMS will be performing the data conversion of legacy CITY data and will perform a "practice" cutover exercise utilizing the legacy CITY data used for testing and training. A core team of the CITY's staff will intake new cases, create documents, and generate reports within the system. They will log any major problems as they utilize the practice production system. ATIMS, with reasonable assistance from the CITY, will address and solve the problems on the practice system. ATIMS and the CITY will then agree on a date /time for system cutover. Acceptance Phase. After ATIMS has installed the Licensed Software and both the CITY and ATIMS have mutually agreed that the system is functional, the CITY shall have a period of thirty (30) days ( "Acceptance Period ") from the date of installation to verify that the licensed software performs to the specifications. In the event that the CITY determines that the Licensed Software does not meet such specifications, the CITY shall notify ATIMS in writing, and ATIMS shall modify or correct the Licensed Software as required. The date of Acceptance will be that date upon which the CITY provides ATIMS with written notice of the satisfactory completion of the Acceptance testing. Acceptance testing will be performed by the CITY prior to production cutover. ATIMS will devise, and the CITY will approve a formal test plan and form. The CITY will monitor and approve results of tests conducted prior to system acceptance. The CITY and ATIMS will sign and date all testing results and will agree on whether or not the system passes or needs more modification and testing. If the functioning requirements of the system fail at testing, ATIMS will correct the problems at no additional cost to the CITY. This is only applicable for functions already within the system. In that event the acceptance testing process will be repeated after the changes are made as many times as needed, until the application passes. Acceptance testing will be completed when ATIMS and the CITY agree that the system is ready for production, and when both parties sign, date and check the final acceptance on the testing forms. Production Cutover. On a date agreed to by both parties, the CITY will begin production use of the ATIMS software. There will be a freeze on any further data entry into the existing Jail Management System so that the production data will be current when the actual cutover takes place. ATIMS will provide priority processing for all calls during the first month of cutover to troubleshoot any problems that may arise and to assist users in their use of the system as needed. If it is determined that a higher level of support is required, the CITY and ATIMS shall agree on the specifics of additional support required. ATIMS will shift to maintenance mode from this point forward. 3.6. System Documentation ATIMS will document the installed system and will provide up -to -date user manuals and technical documentation, including a complete data dictionary. The data dictionary will assist jail staff in creating their own ad hoc queries and reports as well as developing custom reports with third party reporting software as desired by the CITY. 4. ATIMS Responsibilities Following is a description of ATIMS's responsibilities during the implementation process: Pre - installation 1 Review the CITY's proposed hardware configuration to determine that it is compatible with ATIMS. 2 Calculate preliminary total database size based on the CITY - provided transaction volumes 3 Install ATIMS a. Provide the City with installation instructions and hardware connection diagrams 4 Create training database 5 Create ATIMS objects and system setup code tables 6 Configure the CITY's system tables and enroll users in test database 7 Provide general and system administrator training 8 Assist the CITY in configuring the production security tables and user privileges 9 Confirm network connectivity for interfaces Data Conversion 1 Map fields from current system to ATIMS as per the data conversion requirements, using the CITY - provided documentation, and data. ATIMS will work in conjunction with the CITY in completing this requirement. 2 Create and run data exception reports a. Review these reports with applicable City Staff 3 Perform test conversion. a. In coordination with City IT, Jail It and Police Department Staff 4 Perform all subsequent loading of legacy data as needed through cutover a. Confirm with Jail staff the acceptance of the loaded legacy data Training I Train users to utilize the system 2 Provide context -based training to groups of managers, clerical staff, officers, super users, and system administrators 3 ATIMS will allocate a total of 40 hours of onsite training and an additional 20 hours remote training. The CITY can decide when and how the hours will be divided based on an agreed upon training plan. S. CITY Responsibilities Following is a description of CITY's responsibilities during the implementation process: Pre - installation Install adequate server and client hardware Provide ATIMS with transaction volumes of legacy systems Define user access and security privilege classes and provide a complete list of users, titles, and relevant user information. 4 Provide ATIMS with basic network configuration details including hosts and TCP /IP addresses Provide ATIMS with Internet/VPN access for remote support and maintenance Data Conversion 1 Extract data from Legacy Jail System and provide the extracted data in a SQL database or delimited /flat ASCII file format 2 Review legacy system to identify fields that are an anomaly and used for other than the field's initial purpose (if any), to assist ATIMS to map fields to the appropriate field in ATIMS's System. 3 3. Review data exception reports and correct the data in the current system Training 1 Provide training environment with adequate hardware and software 2 Provide lists of trainees by role in the department and training to be received 3 Manage training schedule to ensure that all trainees appear as scheduled 4 Provide evaluative feedback to the trainers BETA SITE UNDERSTANDING This document defines the understanding between Advanced Technology Information Management Systems (ATIMS) and the City of Santa Ana , in which the City agrees to test a software program known as Jail Management Software (JMS) and keep ATIMS aware of the test results. 1. Background ATIMS has chosen the Santa Ana Police Department to be a Beta Site for its Jail Management Software. In the computer industry a Beta Site agreement generally refers to an understanding between a vendor and their selected partner to deploy unfinished software in a real -world environment, subsequently working in cooperation to reach a finished product. This is the specific case with the agreement between ATIMS and the City of Santa Ana. BETA testing means the software is deployed within a real -world environment while still in its final stages of development, with the specific intent of working out bugs (computer code /program defects) and /or identifying needed modifications or changes. The City of Santa Ana will work cooperatively with ATIMS to send back information on bugs that are experienced while field testing the program and offering suggestions for enhancement. This relationship allows the vendors' programmers to correct bugs. As part of the BETA site agreement, ATIMS will be providing the City of Santa Ana software and users licenses free of charge. This arrangement is beneficial to both parties as the City receives costly software at no charge and ATIMS gains the opportunity to deploy their software in a real - world environment, exposing it to a variety of users utilizing the system throughout their job functions to identify issues that normal internal quality control would not catch and identify. 2. ATIMS's Obligations ATIMS shall provide the City with software, licenses and any necessary documentation and instruction needed to use JMS. ATIMS will work cooperatively with the City of Santa Ana to address reported bugs and enhancement requests. Upon satisfactory completion of the testing, ATIMS shall furnish the City with the production release of the JMS. 3. The City of Santa Ana's Obligations The City shall test the JMS under normally expected operating conditions in the City's environment during the test period. The City will gather and report test data as agreed upon with ATIMS. The City will allow ATIMS access to JMS at all times for inspection, modifications and maintenance. 4. Software a Trade Secret JMS is proprietary to, and a valuable trade secret of, ATIMS. The City shall maintain JMS in the strictest confidence. The City will not, without ATIMS's prior written consent: (a) disclose any information about the JMS, its design and performance specifications, its code, and the existence of the beta test and its results to anyone other than the City's employees who are performing the testing; (b) copy any portion of the JMS or documentation, except to the extent necessary to perform beta testing; (c) reverse engineer, decompile or disassemble the JMS or any portion of it. 5. Security Precautions The City shall take reasonable security precautions to prevent the JMS from being seen by unauthorized individuals whether stored on the City's hard drive or on physical copies such as CD -ROMS, diskettes or other media. A A CERTIFICATE OF LIABILITY INSURANCE D`T2212012 THIS CERTIFICATE IS ISSUED AS A MATTER OF INFORMATION ONLY AND CONFERS NO RIGHTS UPON THE CERTIFICATE HOLDER. THIS CERTIFICATE DOES NOT AFFIRMATIVELY OR NEGATIVELY AMEND, EXTEND OR ALTER THE COVERAGE AFFORDED BY THE POLICIES BELOW. THIS CERTIFICATE OF INSURANCE DOES NOT CONSTITUTE A CONTRACT BETWEEN THE ISSUING INSURER(S), AUTHORIZED REPRESENTATIVE OR PRODUCER, AND THE CERTIFICATE HOLDER. If the holder is an ADDITIONAL INSURED, the pol cy(ies) must be endorsed. If SUBROGATION IS WAIVED, subject to IMPORTANT: certificate the terms and conditions of the policy, certain policies may require an endorsement A statement on this certificate does not confer rights to the certificate holder in lieu of such endorsemerrt(s). PRODUCER Phone: 0,10A78-5041 Fax: (310)479 -8707 NI.G. Skinner & Associates 1 1030 Scrota Monica Blvd. TACT PHONE FAX I: EMAIL ADDRESS: .....- _ -_ —'- INSURERS) AFFORDING COVERAGE _ .............. __...5- ` NAIC It Suite 207 __ INSURERA: National Union Fire Insurance Company Of Pittsburgh, 1 111 19445 Los Angeles, California 9125 INSURED INSURER B : Federal Insurance Company _.._- 20281 INSURER C : ACC American Insurance COinpany 22667 The .Act I Group, Inc., dba: ATIMS INSURER D : UndeI'Ftiriters At Lloyd`S, London _ 15792 P.O. Box 29048 Glendale, CA 91X)9 -9048 __....._...._.. INSURER E PERSONAL & ADV INJURY INSURER F icn.�cat rCDTlClf -eT - MiI MBER• ATIMSnf, -I REVISION NUME3EK: THIS IS TO CERTIFY THAT THE POLICIES OF INSURANCE LISTED BELOW HAVE BEEN ISSUED TO THE INSURED NAMED ABOVE FOR THE POLICY PERIOD INDICATED. NOTWITHSTANDING ANY REQUIREMENT, TERM OR CONDITION OF ANY CONTRACT OR OTHER DOCUMENT WITH RESPECT TO WHICH THIS CERTIFICATE MAY BE ISSUED OR MAY PERTAIN, THE INSURANCE AFFORDED BY THE POLICIES DESCRIBED HEREIN IS SUBJECT TO ALL THE TERMS. EXCLUSIONS AND CONDITIONS OF SUCH POLICIES. LIMITS SHOWN MAY HAVE BEEN REDUCED BY PAID CLAIMS. INSR',, - - - ...... LTR TYPE OF INSURANCE ADO ._BHT _......._ POLICY EFF POLICY EXP LIMITS POLICY NUMBER MWDD MM/DOIYY 'GENERAL LIABILITY Santa Ana, CA 92701 SSL 4257556 14,i 11201 l i 411 /2012 EACH OCCURRENCE _.. - -- TO RENT—ED $ 3- ,(0(A.) 000 $ 1 00,01)0 COMMERCIAL GENERAL LIABILITY i j PREMISES Ea owxrence $_ 5,00() A CLAIMS -MADE OCCUR MED EXP (Any one Person) _._.. $ 3,009 ,00O ---.— '~ PERSONAL & ADV INJURY $ 3.000,000 GENERAL AGGREGATE.._.__... J j PRODUCTS - COMP/OP AGG GEML AGGREGATE LIMIT APPLIES PER: $ 3,01}0,0 04 ���- $ PR0. POLICY r— LOC AUTOMOBILE LIABILITY .COMBINED SINGLE LIMIT 7318- 3'7-62 j 4f 1 '20 11 411/2012 €a ,I 1 -(7� �C _...... -- B .. ANY AUTO BODILY INJURY (Per person) $ $ ALL OWNED SCHEDULED BODILY INJURY (Per accident) — AUTOS AUTOS ( NON -OWNED PROPERTY DAMAGE $ j- ✓ ';. HIRED AUTOS AUTOS ',...(Per accident ._....... $ I UMBRELLA LIAB r/ OCCUR 024591348 1 4/1'2011 i 4111/2012 EACH OCCURRENCE $ 1O.000,0O0 5 I O,(N30,()(l0 -- ..._........ — (H)O, - EXCESS LIAB CLAIMS-MADE j AGGREGATE _ +' DED ✓ RETENT $ WORKERS COMPENSATION C_ W1,RC431 1961;6 4I1 /2011 112(} 12 WC 3TATU- OTH- --- $ 1,000,000 AND EMPLOYERS' LIABILITY ANY PROPRIETORIPARTNERIEXECLMVE —] E.L. EACH ACCIDENT 1,000,000 $ _ OEFICERA4EMBER EXCLUDED? (Maoaamry in NH) NIA E.L. DISEASE - EA EMPLOYE -- --- - - - - -- $ 1 ,0(N),(H)0 If yes, desaibe w,der DESCRIPTION OF OPERATIONS tebw E.L DISEASE -POLICY LIMIT D Errvrs muslons ( F_ 817(2011 8/7/2012 l,0(:8),0O0 C,ec�.urncs 0039 OJ AP Q ?,000,000 3uvrev3te DESCRIPTION OF OPERATIONS I LOCATIONS I VEHICLES (Attach ACORD 101, Additional Remarks Schedule, H mom space Is required) city of Santa Ana, its officers, employees, agents, volunteers and representatives are add,-tiona'l insureds under the General Liability policy. Primary and Non Contributory coverage clause will apply. Separation: of Insureds clause applies under the General Liability policy. Notice cf Cancellation under General Liability: 30 days i 10 days for non- pa�^¢ent of premium or fraud. CERTIFICATE HOLDER u"_ -f�� _ —17 - . / CANCELLATION EIk Ilier's Nature nt' liiterest : Additional InsIlred - edy SHOULD ANY OF THE ABOVE DESCRIBED POLICIES BE CANCELLED BEFORE Ci of Santa Ana ; G' °. ? i i i A t t c; f r1 r}' y THE EXPIRATION DATE THEREOF, NOTICE WILL BE DELIVERED IN , ACCORDANCE WITH THE POLICY PROVISIONS. 20 Civic Center Plaza AUTHORUM REPRESENTATIVE Santa Ana, CA 92701 01988 -2010 ACORD CORPORATION. AI rl�fts reserved. ACORD 25 (2010105) The ACORD name and logo are registered marks of ACORD 0 ADDITIONAL INSURED ENDORSEMENT FOR COMMERCIAL GENERAL LIABILITY POLICY Insurance Company National Union Fire Ins. Company of PA This endorsement modifies such insurance as is afforded by the provisions.of Policy # SSL 4257556 relating to the following: 1. The City of Santa Ana, 20 Civic Center Plaza, Santa Ana, California 92701; its officers, employees, agents, volunteers and representatives are named as additional insureds ( "additional insureds ") with regard to liability and defense of suits arising from the operations and uses performed by or on behalf--of the named insured. 2. With respect to claims arising out of the operations and uses perfonned by or on behalf of the named insured, such insurance as is afforded by this policy is primary and is not additional to or contributing with any other insurance carried by or for the benefit of the additional insureds. 3. This insurance applies separately to each insured against whom claim is made or suit is brought except with respect to the company's limits of liability. The inclusion of any person or organization as an insured shall not affect any right which such person or organization. would have as a claimant if not so included. 4. With respect to the additional insureds, this insurance shall not be cancelled, or materially reduced in coverage or limits except after thirty (30) days written notice has been given to the City of Santa Ana, 20 Civic Center Plaza, Santa Ana, California 92701. (Completion of the following, including countersignature, is required to make this endorsement effective.) Effective 2/8/12 this endorsement form as a part of Policy # SSL 4257556 Issued to The Act 1 Group, Inc. , dba: ATIMS Named Insured r Countersigned by �-� Authorized Representative A�Ro® CERTIFICATE OF LIABILITY INSURANCE SyZD"a"" CERTIFICATE MAY BE ISSUED OR MAY PERTAIN, THE INSURANCE AFFORDED BY THE POLICIES DESCRIBED HEREIN IS SUBJECT TO ALL THE TERMS, EXCLUSIONS AND CONDITIONS OF SUCH POLICIES. LIMITS SHOWN MAY HAVE BEEN REDUCED BY PAID CLAIMS. THIS CERTIFICATE IS ISSUED AS A MATTER OF INFORMATION ONLY AND CONFERS NO RIGHTS UPON THE CERTIFICATE HOLDER. THIS CERTIFICATE DOES NOT AFFIRMATIVELY OR NEGATIVELY AMEND, EXTEND OR ALTER THE COVERAGE AFFORDED BY THE POLICIES BELOW. THIS CERTIFICATE OF INSURANCE DOES NOT CONSTITUTE A CONTRACT BETWEEN THE ISSUING INSURER(S), AUTHORIZED REPRESENTATIVE OR PRODUCER, AND THE CERTIFICATE HOLDER. IMPORTANT: If the certificate holder is an ADDITIONAL INSURED, the policy([") must be endorsed. If SUBROGATION IS WAIVED, subject to the terms and conditions of the policy, certain policies may require an endorsement A statement on this certificate does not confer rights to the certificate holder In lieu of such endorsement(s). PRODUCER Phone (3101478 -5041 Fax 13 10)379 -8777 M.G. Skinner & Associates COME: -- PHONE AX No)_ __, 11030 Santa Monica Blvd. E-NAIL ADDRESS: INSURERS ) AFFORDING COVERAGE NAM# Suite 207 INSURER A: Zurich American IUSUMIKC Com anY 16535 Los Angeles, California 90025 _ INSURED INSURER s: American Guarantee And Liability Insurance Corn 126247 INSURER C: Ace American Insurance Company 22667 The Act i Group, Inc., dba: ATIMS P.O. Box 19048 Glendale, CA 91209 -9048 INSURER D: - INSURER E: PERSONAL B ADV INJURY ,$ INSURER F: QjQf_Ldbllllt COVERAGES CERTIFICATE NUMBER: ATIMS06 -1 REVISION NUMBER: THIS IS TO CERTIFY THAT THE POLICIES OF INSURANCE LISTED BELOW HAVE BEEN ISSUED TO THE INSURED NAMED ABOVE FOR THE POLICY PERIOD INDICATED. NOTWITHSTANDING ANY REQUIREMENT, TERM OR CONDITION OF ANY CONTRACT OR OTHER DOCUMENT WITH RESPECT TO WHICH THIS CERTIFICATE MAY BE ISSUED OR MAY PERTAIN, THE INSURANCE AFFORDED BY THE POLICIES DESCRIBED HEREIN IS SUBJECT TO ALL THE TERMS, EXCLUSIONS AND CONDITIONS OF SUCH POLICIES. LIMITS SHOWN MAY HAVE BEEN REDUCED BY PAID CLAIMS. INSRf - - - - -- LTA TYPE OF INSURANCE A 20 Civic Center Plana POLICY NUMBER PO YEFF POLfCY EXP M - - ----- _- _-- -___ -- uMR9 GENERAL WBUTY �I MA 9698691 -02 4/1/2014 4/1;201$ EACH OCCURRENCE S 3,000000 DAMAGET�RENTED ' E 1300 �'I A ✓h COMMERCIAL GENERAL LIABILITY hOOO PREMI ;E$fEe acwerenw) _ __ CLAIMS -MADE OCCUR MEOEKP Anywepanon) E 10,000 PERSONAL B ADV INJURY ,$ 3,000000 QjQf_Ldbllllt GENERAL AGGREGATE PRODUCTS- COMPIOPAGG LE 3 000 000 ! E 3,000,000 GEN'L AGGREGATE LIMIT APPLIES PER V1 POLICY E Pf°0- LOG I s AUTOMOBILE LABILITY PRA 9695691 -02 4/112014 471/ ^_015 COMBINE INGLE LIMIT a cant 1,000,000 A 80DILY INJURY S ANY AU -0 (Per person) ALL OWNED �, SCHEDULED - ✓ AUTOS I`�II NON-0NMED i I BODILY INJURY (Per actldeM)�i PROPERTY DAMAGE -- Perewdent - -- -- E l HIRED AUTOS AUTOS 3 UMBRELIALMB i OCCUR UMB 946721902 'i, 4/1,2014 4/1/2015 i EACH OCCURRENCE $ 10,000,000 B EXCESS LMa CI-AIMS-MADE ! AGGREGATE E 10,000,000 OED ✓' RETENTION$ n �'— i C WORKERS COMPENSATION WLRC47987069 4/1/213 I4 4/I /2015 Y/ WC STATU- 13TH 1TORY LIMBS ER AND EMPLOYERS' LIABILITY ylN MY PROPRIETOR/PARTNERIE)(ECUTIVE EL. EACH ACCIDENT $ 1,000,000 OFFICEMIn NER EXCLUD O (MandMOry le NH) NIA EL DISEASE FA EMPLOYE E 1.000,000 It yeM de=`a wder DESCRIPTION OF OPERATIONS SNOW E.L. OIBEABE - POLICY LIMIT E 1,000,000 A Crime(3rd Party) PRA 9699601-02 411/2014 `.4/1,2015 Each M,tm,na 3,000,000 wnn 3,000,000 DESCRIPTION OF OPERATIONS I LOCATIONS f VEHICLES (AUnh ACORD 101, Ado ll IMMINA SchrePN, K more VOM Y m Wnd) City of Santa Ara, its officers, employees, agents, volunteers and representatives are additional insureds under the General Liability policy. Primary and Nan - Contributory coverage clause will apply. Separation of insureds clause applies under the General Liability pol ipy, l�t}FPipG„Capr�7,�,tj.ggp}p3q>; General Liability: 30 days / 10 days for non - payment of premium. HiY1Cl/V11,176111. 1111'�JK., 1V1 �ewdVil I"t' i`�CYa' -JLLti� CFRTIFICATF Hrll nFR __ .CANCELLATION Holder, Nature of Interest _ Additional Insured SHOULD ANY OF THE ABOVE DESCRIBED POLICIES BE CANCELLED BEFORE THE EXPIRATION DATE THEREOF, NOTICE WILL BE DELIVERED IN City of Santa Ana tY ACCORDANCE WITH THE POLICY PROVISIONS. 20 Civic Center Plana AUTHOKEED REPRESENTATME Mth Santa Ana, CA 92701 01988 -2010 ACORD CORPORATION. All rights rd#a,,d. ACORD 25 (2010105) The ACORD name and logo are registered marks of ACORD POLICY NUMBER: PRA 9698691 -02 COMMERCIAL GENERAL LIABILITY CG 20 26 07 04 THIS ENDORSEMENT CHANGES THE POLICY. PLEASE READ IT CAREFULLY. ADDITIONAL INSURED - DESIGNATED PERSON OR ORGANIZATION This endorsement modifies insurance provided under the following: COMMERCIAL GENERAL LIABILITY COVERAGE PART SCHEDULE Name Of Additional Insured Person(s) Or Oraanizationrs) Any person or organization who you are required to add as an additional insured on this policy under a written contract and such contract is executed prior to loss, shall be an insured. Information required to complete this Schedule, if not shown above, will be shown in the Declarations. Section 11 - Who Is An Insured is amended to include as an additional insured the person(s) or organization(s) shown in the Schedule, but only with respect to liability for "bodily injury", "property damage" or 'personal and advertising injury" caused, in whole or in part, by your acts or omissions or the acts or omissions of those acting on your behalf. A. in the performance of your ongoing operations, or B. In connection with your premises owned by or rented to you. Z aOVER AS TO FORM A, Laura A. Rossini Assistant City Attorney CG 20 26 07 04 © ISO Properties, Inc., 2004 Page 1 of 1 A RbP CERTIFICATE OF LIABILITY INSURANCE DATE (MMID; s� THIS CERTIFICATE IS ISSUED AS A MATTER OF INFORMATION ONLY AND CONFERS NO RIGHTS UPON THE CERTIFICATE HOLDER, THIS CERTIFICATE DOES NOT AFFIRMATIVELY OR NEGATIVELY AMEND, EXTEND OR ALTER THE COVERAGE AFFORDED BY THE POLICIES BELOW. THIS CERTIFICATE OF INSURANCE DOES NOT CONSTITUTE A CONTRACT BETWEEN THE ISSUING INSURER(S), AUTHORIZED REPRESENTATIVE OR PRODUCER, AND THE CERTIFICATE HOLDER, IMPORTANT: If the certificate holder is an ADDITIONAL INSURED, the policy(les) must be endorsed. If SUBROGATION IS WAIVED, subject to the terms and conditions of the policy, certain policies may require an endorsement. A statement on this certificate does not confer rights to the certificate holder in lieu of such endorsoment(s). PRODUCER Phone: (310)478 -5041 Fax- (3101479 -8707 MG, Skinner 8c A6S0010.SE3 11030 Santa Monica Blvd, CONTACT NAM E: _......_ INC No): AX PHONE O Eatl __ ADDRESS, INSURER(S) AFFORDING COVERAGE NAIC 8 Suite 207 INSURER Zurich American insurance Company 16535 Los Angeles, California 90025 6 INSURED INSURER B: American Guarantee And Liabili 1nSUranco Coma 26247 The Act 1 Group, Inc., dba: ATIMS INSURER C: Ace American Insurance Company 22667 P.G. BOX 29048 Glendale, CA 91209 -9048 y/{ n A A, 't c.^r - .10'I-L , ✓ 1 INSURER D: INSURER E: PTof. Liability ($3M) INSURER F: ILI COVERAGES CERTIFICATE NUMBER: ATIMS06.1 REVISION NUMBER: THIS IS TO CERTIFY THAT THE POLICIES OF INSURANCE LISTED BELOW HAVE BEEN ISSUED TO THE INSURED NAMED ABOVE FOR THE POLICY PERIOD INDICATED, NOTWITHSTANDING ANY REQUIREMENT, TERM OR CONDITION OF ANY CONTRACT OR OTHER DOCUMENT WITH RESPECT TO WHICH THIS CERTIFICATE MAY BE ISSUED OR MAY PERTAIN, THE INSURANCE AFFORDED BY THE POLICIES DESCRIBED HEREIN IS SUBJECT TO ALL THE TERMS, EXCLUSIONS AMC) CONDITIONS OF SUCH POLICIES. LIMITS SHOWN MAY HAVE BEEN REDUCED BY PAID CLAIMS. ILTR TYPE OF INSURANCE 20 Civic Center Plaza POLICY NUMBER MMIDDNEYYY MMIDDIYYVY LIMITS A ✓ COMMERCIAL GENERAL LIABILITY CLAIMS -MADE a OCCUR PRA 96,98691-03 4/1/2015 4/1/2016 EACH OCCURRENCE $ 3,000,000 PAEMISES E e n $ 1,000,000 ✓ PTof. Liability ($3M) �/ Mee EXP An one arson $ 10,000 Aggregate Limit PERSONAL &ADV INJURY $ 3,000,000 GEML AGGREGATE LIMIT APPLIES PER: ✓ POLICY D jRC'T E LOG _ GENERAL AGGREGATE $ 3,000,000 PRODUCTS - COMP/OP AGO $ 3,000,000 $ OTHER: A LIABILITY ANY AUTO PRA 9698691 -03 4/1/2015 4 /]YZOt6 COMBINED SINGL a atont g I,000A00 BOLY INJURY(Perpereoni $ POMOSIA ALL OWNED SCHEDULED AUTOS NONOWNrO AUTOS ✓ AUTOS BODILY INJURY Par acoltlem) (ti1�A $ PROPERTYDA EHIRED Per accldenl $ $ B ✓ UMBRELLA LIAR EXCESS LIAa ✓ OCCUR CLAIMIIAIOE UMB 9467218 -03 4/l /2015 4/1/2016 EACH OCCURRENCE $ 10 000 000 AGGREGATE I$ 10,000,000 oEO ✓ RETENTION$ a $ C WORKERS COMPENSATION AND EMPLOYERS' LIABILITY YIN ANY PROPRIETORIPARTNERIEXECUTIVE OFFICEPIMEMSER EXCLUDED? (Mandatory in NP) If yyeti, describe under DESCRIPTION OF OPERATIONS below NIA I WLRC48i4)789 4/1/2015 4/1/201(1 ✓ ✓ 1 TH- El. EACH ACCIDENT $ L,OOO,000 E.L. DISEASE - EA EMPLOYE $ 11000,000 E.L. DISEASE - POLICY LIMIT $ 1,000,000 A Crime (3rd Party) PTtA 9698641 -05 4/1/2015 14/1/2016 a„eb Oenmreme 3,000,000 Ae^_rceata Lmm 3,000,000 DESCRIPTION OF OPERATIONS I LOCATIONS I VEHICLES (ACORD 101, Additional Remerke Schedule, may be Interned If mare space u required) Santa Ana Police Department /City of Santa Ana, its officers, employees, agents, volunteers and representatives are additional insureds under the General Liability policy. Primary and Non - Contributory coverage clause will apply. Separation of Insureds clause applies under the General Liability policy. Notice of Cancellation under General Liability: 20 days / 10 days for non - payment of premium, 'Yto � t, A CERTIFICATE HOLDER CANCEOLAITION Holder's Nature ofinuxest : Additional Insured SHOULD ANY OF THE ABOVE DESCRIBED POLICIES BE CANCELLED BEFORE Santa Ana Police Department/City Of Santa Ana THE EXPIRATION DATE THEREOF, NOTICE WILL BE DELIVERED IN ACCORDANCE WITH THE P ICY PROVISIONS. ' 20 Civic Center Plaza AUTHORIZED REPRESENTATIVE Santa Ana, CA 92701 I ©1888 -2014 ACORD CORPORATION, rights eserved. ACORD 25 (2014101) The ACORD name and logo are registered marks of ACORD HOWRGEN -02 DORTIZ 'A� R® CERTIFICATE OF LIABILITY INSURANCE °AT °"" " "' 3//30/23012016 THIS CERTIFICATE IS ISSUED AS A MATTER OF INFORMATION ONLY AND CONFERS NO RIGHTS UPON THE CERTIFICATE HOLDER. THIS CERTIFICATE DOES NOT AFFIRMATIVELY OR NEGATIVELY AMEND, EXTEND OR ALTER THE COVERAGE AFFORDED BY THE POLICIES BELOW. THIS CERTIFICATE OF INSURANCE DOES NOT CONSTITUTE A CONTRACT BETWEEN THE ISSUING INSURER(S), AUTHORIZED REPRESENTATIVE OR PRODUCER, AND THE CERTIFICATE HOLDER, IMPORTANT: If the certificate holder is an ADDITIONAL INSURED, the policy(ies) must be endorsed. If SUBROGATION IS WAIVED, subject to the terms and conditions of the policy, certain policies may require an endorsement. A statement on this certificate does not confer rights to the certificate holder in lieu of such endorsement(s). PRODUCER MG Skinner & Associates 11030 Santa Monica Blvd., Suite 207 Los Angeles, CA 90025 CONTACT NAME: PHONE FAX AID No Exi: (310) 478 -5041 Arc No : (310) 479.8707 q DRIESS: INSURER(S) AFFORDING COVERAGE NAIC e INSURERA:Zurich American Insurance Company 16535 INSURED INSURER B : American Guarantee And Liability Insurance Company 26247 INSURER C: Ace American Ins Co 22667 The Act 1 Group, Inc., dba ATIMS INSURER D: P.O. Box 29048 Glendale, CA 91209.9048 INSURER E: PREMISES Ea occurrence INSURER F: X MED EXP(Any one person) COVERAGES CERTIFICATE NUMBER: REVISION NUMBER: THIS IS TO CERTIFY THAT THE POLICIES OF INSURANCE LISTED BELOW HAVE BEEN ISSUED TO THE INSURED NAMED ABOVE FOR THE POLICY PERIOD INDICATED. NOTWITHSTANDING ANY REQUIREMENT, TERM OR CONDITION OF ANY CONTRACT OR OTHER DOCUMENT WITH RESPECT TO WHICH THIS CERTIFICATE MAY BE ISSUED OR MAY PERTAIN, THE INSURANCE AFFORDED BY THE POLICIES DESCRIBED HEREIN IS SUBJECT TO ALL THE TERMS, EXCLUSIONS AND CONDITIONS OF SUCH POLICIES. LIMITS SHOWN MAY HAVE BEEN REDUCED BY PAID CLAIMS, ILTR TYPE OF INSURANCE NSD R VD POLICYNUMBER POLICY EFF MMIDDIYYYV POLICY EXP MMIDD/YYYV LIMITS A X COMMERCIAL GENERAL LIABILITY EACH OCCURRENCE $ 3,000,000 CLAIMS -MADE ® OCCUR X PRA 9698691.04 04/01/2016 04/01/2017 PREMISES Ea occurrence $ 1,000.000 X MED EXP(Any one person) $ 10,000 General Liability PERSONAL &ADV INJURY $ 3,000,000 AGGREGATE LIMIT APPLIES PER GENERALAGGREGATE $ 3,000,000 GENT X POLICY [:] PRO- ❑ LOG ECT PRODUCTS- COMPIOP AGG $ 3,000,000 $ OTHER: AUTOMOBILE LIABILITY COMBINED SINGLE LIMIT Ea accident $ 1,000,060 A X ANY AUTO PRA 9698691.04 04/01/2016 04/01/2017 BODILY INJURY (Per person) $ ALLOWNEp SCHEDULED AUTOS AUT S OWNED BODILY INJURY (Per accident) $ X NON -O HIRED AUTOS X AUTOS PROPERTY DAMAGE Per accident)_ $ X UMBRELLA LIAR X OCCUR EACH OCCURRENCE $ 10,000,000 AGGREGATE $ 10,000,000 B EXCESS LIAB CLAIMS -MADE UMB9467218 -04 0410112016 04/01/2017 DED X RETENTION$ 0 $ C WORKERS COMPENSATION AND EMPLOYERS' LIABILITY ANY PROPRIETORIPARTNERIEXECUTIVE YIN OFFICER/MEMBER EXCLUDED? YI (Mandatory In NH) NIA WLRC48604675 04/01/2016 04/01/2017 X PER 10 STATUTE ER E.L. EACH ACCIDENT _ It 1,000,000 E.L. DISEASE - EA EMPLOYEE $ 1,000,000 If yes, describe under DE SCRIPTION OF OPERATIONS below EL .DISEASE - POLICY LIMIT 1 $ 1,000,000 • Crime(3rd Party) PRA 9698691.04 04/01/2016 04/01/2017 Occurrence /Aggregate 3,000,000 • E &O /Prof. Liability PRA 9698691.04 04/01/2016 04101/2017 Occurrence /Aggregate 3,000,000 DESCRIPTION OF OPERATIONS I LOCATIONS) VEHICLES (ACORD 101, Additional Remarks Schedule, may be attached If more space is required) Santa Ana Police Department/City of Santa Ana, its officers, employees, agents, volunteers and representatives are additional insureds under the General Liability policy. Primary and Non - Contributory coverage clause will apply. Separation of Insureds clause applies under the General Liability policy. Notice of Cancellation under General Liability: 30 days 110 days for non - payment of premium. rZ,C. vid'ue b7 CERTIFICATE HOLDER CANCELLATION ACORD 25 (2014101) © 1988 -2014 ACORD CORPORATION. All rights reserved. The ACORD name and logo are registered marks of ACORD SHOULD ANY OF THE ABOVE DESCRIBED POLICIES BE CANCELLED BEFORE Santa Ana Police DepartmentlCity of Santa Ana 20 Civic Center Plaza THE EXPIRATION DATE THEREOF, NOTICE WILL BE DELIVERED IN ACCORDANCE WITH THE POLICY PROVISIONS. Santa Ana, CA 92701 AUTHORIZED REPRESENTATIVE ��- ACORD 25 (2014101) © 1988 -2014 ACORD CORPORATION. All rights reserved. The ACORD name and logo are registered marks of ACORD