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HomeMy WebLinkAbout25J - AGMT - MOUS FOR WIA MANDATED PARTNERS REQUEST FOR COUNCIL ACTION CITY COUNCIL MEETING DATE: CLERK OF COUNCIL USE ONLY: JUNE 4, 2012 TITLE: APPROVED ? As Recommended MEMORANDUMS OF UNDERSTANDING ? As Amended Reading 1 s' WITH WORKFORCE INVESTMENT ACT El Ordinance on El Ordinance on 2 I d Reading MANDATED PARTNERS ? Implementing Resolution ? Set Public Hearing For CONTINUED TO c 2 FILE NUMBER CITY MANAGER RECOMMENDED ACTION Approve and authorize the City Manager and Clerk of the Council to execute Memorandums of Understanding in substantial conformity with the following mandated One-Stop partners: Asian American Senior Citizens Service Center Community Action Partnership of Orange County Employment Development Department Goodwill Industries of Orange County Rancho Santiago Community College District Santa Ana Housing Authority Santa Ana WORK Center/City of Santa Ana Santa Ana Unified School District Southern California Indian Center State Department of Rehabilitation WORKFORCE INVESTMENT BOARD RECOMMENDATION At its regular meeting of May 17, 2012, by a vote of 15:0 (Beasley, Elliott, Everett, Figueroa, Fischer, Gonzalez, Jimenez-Hami, Wadhera absent; Ray, Claudio, Conway, Didion, Carter, de la Riva abstained), the Workforce Investment Board recommended that the City Council approve and authorize the City Manager and Clerk of the Council to execute Memorandums of Understanding in substantial conformity with the following mandated One-Stop partners: Asian American Senior Citizens Service Center, Community Action Partnership of Orange County Employment Development Department, Goodwill Industries of Orange County, Rancho Santiago Community College District, Santa Ana Housing Authority, Santa Ana WORK Center/City of Santa Ana, Santa Ana Unified School District, Southern California Indian Center, and State Department of Rehabilitation. 25J-1 MOUs with WIA Mandated Partners June 4, 2012 Page 2 DISCUSSION The Workforce Investment Act (WIA) requires the Santa Ana Workforce Investment Board (WIB) establish a one-stop delivery system with the objective of providing workforce development services for local adults, dislocated workers, youth and employers. The one-stop delivery system is a network of WIA-mandated and optional partners who collectively provide services for training and employment opportunities authorized by the Act. As part of the oversight of the one-stop delivery system, the Santa Ana WIB is required to establish and maintain a Memorandum of Understanding (MOU) with the mandated partners. The MOUs provide for collaboration by all of the one-stop partners and creates a seamless system of service delivery designed to enhance access to program services and improve long- term employment outcomes for the individuals receiving services. The MOU contains the provisions required by the WIA, which includes identifying partner services to be provided through the one-stop delivery system, the funding of these services, operating costs of the system, and the methods for referring individuals between the one-stop operators and partners. Non-financial MOUs shall remain in effect until terminated by the repeal of the Workforce Investment Act or otherwise by action of law. MOUs that contain cost sharing agreements will be effective July 1, 2012 and expire June 30, 2015. FISCAL IMPACT There is no fiscal impact associated with this action. L~7) " U-,( _CV, ULO&e_~ Nancy T. Ed rds Interim Exec ive Director Community Development Agency NTE/LAO/DS/kg Exhibit: 1. Memorandum of Understanding 25J-2 Memorandum of Understanding For ASIAN AMERICAN SENIOR CITIZENS SERVICE CENTER This MOU serves as specimen for all MOU's listed on action request. 7 - 31 EXHIBIT 1 25J-3 Memorandum of Understanding (MOU) Pursuant to the Wor•kforce Investment Act of 1998 (WIA) 1. PARTIES: The parties to this Memorandum of Understanding (MOU) are the Mayor and City Council of the City of Santa Ana, the Santa Ana Workforce Investms:rlt Board (WIB), and several agencies (having signed Attachment "A", "One-Stop Partner Commitment" and, if physically located at the One-Stop location, Attachment "B", "Resource Sharing Agreement" and Attachment "C", "Memorandum of Operation" if applicable functioning as "One-Stop Partners" within the Santa Ana One-Stop System (hereinafter referred to as the Santa Ana W/O/R/K Center). 2. PURPOSE: The Santa Ana W/O/R/K Center, through its central location at the Santa Ana Regional Transportation Center, 1000 E. Santa Ana Blvd., and its satellite facilities, shall provide and/or coordinate workforce investment services to individuals, providing them with the necessary skills to participate in building a world-class workforce in Santa Ana. Services and referrals provided at the Santa Ana W/O/R/K Center may include, but are not limited to, the following: • Eligibility determination • Outreach, intake and orientation to services available • Initial assessment of skills, aptitudes, abilities and supportive services • Job search and placement assistance, career counseling • Provision of employment data and labor market information • Provision of performance information • Employment referral • Provision of support and follow-rip services • Identification of skills required to be competitive in the local labor market • Filing for Unemployment Insurance claims • Access to CalJOBS for Labor Exchange services • Help in establishing eligibility for CalWORKS and financial aid • Occupational skills training • On-the-job training • Workplace learning with classroom training • Skills upgrading and retraining • Entrepreneurial training • Job readiness training • Adult education and literacy • Services for persons with disabilities 2 25J-4 • Serve mature workers by operating as a specialized recruitment arm for One-Stop Partners working collaboratively to connect mature workers to employers with labor shortages • Customized training for employment with specific employer • lniployer services, including; job listing; job matching; candidate screening and testing; outplacement services; job analysis; and, information on available tax credits, business development planning and labor market trends. 3. DURATION: (a) This MOU shall remain in effect until (i) terminated by the repeal of the Workforce Investment Act or otherwise by action of law, or (ii) with respect to the One-Stop Partner, the date on which such One-Stop partner withdraws from the MOU pursuant to Section 3 (c) hereof. Should any One-Stop Partner withdraw, this MOU shall remain in effect with respect to other remaining One-Stop Partners. (b) This IVIOU is of no force or effect until signed by authorized representatives of the participating agencies, and approved by the Chief Local Elected Official or his/her designee. The MOU, once signed, becomes part of the local WIA Plan. (c) Any party may withdraw from this MOU by giving written notice of intent to withdraw at least 30 calendar days in advance of the effective withdrawal date. If agreed to by all parties, the timefi-anles for notice may be reduced or extended. Notice of withdrawal shall be given to the WIB at the address listed in the signed attachments of this MOU, and to the contact person so listed, considering any information updates received by the parties pursuant to Section 1, Courtesy notification shall be made to all parties of this MOU in a timely manner. 4. MODIFICATION AND ASSIGNMENT: This MOU may be modified at any time by written agreement of the parties. Assignment of responsibilities under this MOU by any of the parties shall be effective upon written notice to the WIB. Any assignee shall also commit in writing to the terms of this MOU. 5. ONE-STOP SYSTEM DESCRIPTION: The one-stop system description in the local WIA plan, including modifications thereto, is incorporated into this MOU by reference. 6. CROSS REFERRALS: The One-Stop Partners will adopt common intake/cross referral arrangements, which include, by reference, those listed in the local WIA plan, including modifications thereto. The methods and/or resources utilized may include some or all of the following: cross-training of staff, in-house staff, electronic case management systems, co-enrollments, appointments, e-mail and phone call. 7. CONFIDENTIALITY: The WIB agrees that when any individual applies for or receives services from and the partner agency through the One-Stop Center, all information regarding such application 3 25J-5 for or receipt of services shall be confidential information subject to the provisions of 34 CFIt 361.38. The parties agree to honor the confidentiality provisions as described in the local WIA plan, including modifications thereto, and incorporated into this MOU by reference. Exchanged information shall remain private and confidential in accordance with the most restrictive confidentiality requirements of any of the parties collecting, receiving or sharing information. 8. RESOURCE SHARING: Tile parties agree to share resources in accordance with the attached Resource Sharing Agreement. It is expressly understood that this MOU does not constitute a binding financial commitment, but rather an intent to commit specific resources in the future as the parties' allocations and budgets are known and the one-stop system evolves. The one-stop system is a work in progress and its costs and the partners' resource contributions will not remain static from month to month or from year to year. The Resource Sharing Agreement is meant to be reviewed yearly and may be modified as needed by any partner as long as it is identified as a revision, and it is signed and dated by the agency Administrator. 9. DISPUTES: The parties shall first attempt to resolve all disputes informally. Any party may call a meeting of all parties to discuss and resolve disputes. Should informal resolution efforts fail, the dispute shall be referred to the Chair of the W113, who shall place the dispute upon the agenda of its next regular or special meeting of the Board's Executive Committee. The Executive Committee shall attempt to mediate and resolve the dispute. Finally, if the Executive Committee's resolution efforts fail, any party may file a grievance in accordance with the State of California's WIA grievance procedures. The parties agree to be bound by the final determination resulting from that procedure. All costs associated with the grievance procedure shall be borne by the losing party. 10. SEVERABILITY: If any part of this MOU is found to be null and void, or is otherwise stricken, the rest of this MOU shall remain in force. 11, JURISDICTION: Jurisdiction over any disputes under this MOU shall reside in Orange County, California. 12, HOLD HARMLESS CLAUSE: Each party to this MOU agrees to Indemnify and hold harmless the other parties, their officers, agents, employees, and volunteers from and against any and all loss or damage, and from any and all suits, actions and claims filed or brought by any person or persons arising out of acts or omissions of the party or its officers, agents, employees in the performance of this TWOU. 'l 25J-6 13. SIGNAGE & COMMUNICATION OF PARTICIPATION: The Santa Ana WORK Center shall provide wall signage listing the names of cuiTent participating partners. Where practical, the Santa Ana WORK Center will list partner agencies on forms and marketing materials distributed to the public. 14. ACCESSIBILITY ASSURANCES AND CERTIFICATIONS: The parties agree to abide by all applicable non-discrimination federal and state laws, The WIB and the One- Stop partners will ensure that policies and procedures established by the WIB and (lie One-Stop partners are in compliance with the Americans with Disabilities Act (ADA). The Santa Ana WORK Center will assure its services and premises are accessible to persons with disabilities under the requirements of the Americans with Disabilities Act. 15. INSURANCE: The One-Stop Partners agree that their current in force insurance or self- insurance coverage programs shall apply to their operations performed wider the Workforce Investment Act and at the WORK Center, including commercial general liability, property damage liability, business personal property, workers' compensation and employee dishonesty/crime coverages. The City of Santa Ana shall be named as additional insured for such insurance and the coverage shall be primary and non- contributory with regard to the City. 16. AUTHORITY AND SIGNATURES: The individuals signing this MOU and its attachments, which are incorporated herein by reference, have the authority to commit the party they represent to the terms of this MOU, and do so commit by signing. 5 25J-7 THIS MEMORANDUM OF UNDERSTANDING is hereby signed and agreed to on the date first written above. FOR THE LOCAL ELECTED OFFICIAL Signature Date kli uiel A. Pulido, Mayor, City of Santa Ana Name and Title 20 Civic Center Plaza, Santa Ana, CA 92701 Address FOR THE CITY OF SAN'T'A ANA A"fTEST: CITY OF SANTA ANA Maria D, Huizar, Clerk of the Council Paul Walters, Interim City Manager ASIAN AMERICAN SENIOR CITIZENS SERVICES (ONE-STOP PARTNER) 1.2 -z0! Z Si iature Date Donna Lin, Executive Director Name and Title 850 N. Bush St., Santa-Ana, A 92701 Address Approved as to Form: JOSEPH STRAKA, Interim City Attorney By: Lisa E. Storek, Assistant City Attorney 6 25J-8 Attachment "A" One-Stop Partner Commitment 1. PARTIES: The parties to this Memorandum of Understanding (MOU) are the Mayor and City Council of the City of Santa Ana, the Santa Ana Workforce Investment Board (WIB), the Asian American Senior Citizens Service Center and other agencies (identified in the "One-Stop Partner Commitment", Attachments "A" and "B: to this MOU) functioning as "One-Stop Partners" within the Santa Ana One-Stop System (hereinafter referred to as the Santa Ana WORK Center). In addition to accepting the provisions contained in the MOU, the Asian American Senior Citizens Service Center commits to the following: • The Asian American Senior Citizens Service Center will refer clients to time Santa Ana WORK Center for placement assistance when it is mutually beneficial for the clients and agencies involved. o The Asian American Senior Citizens Service Center staff will familiarize themselves with the WORK Center in order to facilitate the referral process. • The Asian American Senior Citizens Service Center will collaborate as required by their nmutllal funding sources, Full-time equivalents (FTEs) of Agency Staff Assigned to Santa Ana W/O/R/K Center: N/A Hours/days per week Agency Staff Assigned to Santa Ana W/O/R/K Center: N/A PERFORMANCE GOALS: Cnstomel• Service All on-site, One-Stop Partners shall commit to the following goals for the W/O/R/K Center: 1. To conform to a uniform policy of customer service; 2. To develop customer service principles all One-Stop Partners must implement; 3. To implement an on-going system for measuring customer service levels; and, 4. To participate in a task force empowered to oversee, measure and respond to customer service data. 7 25J-9 Attachment "A", Page 2 Quantifiable Service Outcomes The Asian American Senior Citizens Service Center will track the outcomes of the clients it refers to the WORK Center in order to evaluate the effectiveness of these collaborative efforts. AUTHORITY AND SIGNATURES; The individuals signing this MOU and its attachments which are incorporated therein have the authority to commit the party they represent to the terms of this MOU, and do so commit by signing. FOR THE Asian American Senior Citizens Service Center (Legal Name of Partner Agency) Si nature Date Donna Lin, Executive Director Name and Title 850 N. Bush St- Santa Ana CA 92701 Address NIOU Partner rev 2-12 I 8 25J-10 CITY OF SANTA ANA WORKFORCE INVESTMENT BOARD ONE STOP PARTNER MEMORANDUM OF UNDERSTANDING SERVICES MATRIX FOR THE ASIAN AMERICAN SENIOR CITIZENS SERVICE CENTER ? Employment and Training activities under Title I of the Workforce Programs Represented Investment Act. ? In-take ? Orientation ? Screening and eligibility determination for Asian American Senior Citizens Service Centel o Identification and referral of individuals qualifying for assistance or in need of employment and training set-vices Services Provided e Coordination of the Asian American Senior Citizens Service Center employment and training programs with those offered through the One- Stop ? Other programs and services appropriate through Asian American Senior Citizens Service Center funding. ? Co-location of staff Method of Service ? Co-location of services Delivery N Cross training of staff ? On-line N In Pei-soil N By phone Referral Method N Referral form ? Ol1iIl1C Contribution to One-Stop ® Customer Satisfaction System Criteria to be determined by the State of California and the Santa Ana Workforce Investment Board 9 25J-11 Attachment B SANTA ARIA, ONE-STOP PARTNERS MOV RESOURCE SHARING ATTACHMENT NOTE: THIS PARTNER IS NOT HOUSED AT THE ONE-STOP AND DOES NOT HAVE A RESOURCE SHARING ATTACHMENT. 10 25J-12