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HomeMy WebLinkAbout FULL PACKET_2013-04-01MINUTES OF THE REGULAR MEETING OF THE CITY COUNCIL OF THE CITY OF SANTA ANA, CALIFORNIA MARCH 18, 2013 CLOSED SESSION MEETING CALLED TO ORDER COUNCIL CHAMBER 22 CIVIC CENTER PLAZA SANTA ANA, CA 5:05 P.M. ATTENDANCE COUNCILMEMBERS Present: MIGUEL A. PULIDO, Mayor SAL TINAJERO, Mayor Pro Tern (5:09 p.m.) ANGELICA AMEZCUA P. DAVID BENAVIDES MICHELE MARTINEZ ROMAN A. REYNA COUNCILMEMBERS Absent: VINCENT F. SARMIENTO STAFF Present: KEVIN O'ROURKE, Interim City Manager SONIA R. CARVALHO, City Attorney MARIA D. HUIZAR, Clerk of the Council PUBLIC COMMENTS • Mark Mathews, Chairman of the Board for Habitat for Humanity, expressed concern with City's decision to withhold payment on their Disposition and Development Agreement; poses hardship on organization and ability to pay employees; request City Council reconsider decision. COUNCIL RECESSED to Room 147 for Closed Session discussion at 5:07 p.m. CLOSED SESSION ITEMS - The Brown Act permits legislative bodies to discuss certain matters without members of the public present. The City Council finds, based on advice from the City Attorney, that discussion in open session of the following matters will prejudice the position of the City in existing and anticipated litigation: 1A CONFERENCE WITH LEGAL COUNSEL--EXISTING LITIGATION pursuant to Government Code Section 54956.9(a) CITY COUNCIL MINUTES MARCH 18, 2013 1 0A-1 • SANTA ANA STATION DISTRICT LLC, SANTA ANA STATION DISTRICT HOUSING PARTNERS LP, et. al vs. MATOSANTOS, DEPARTMENT OF FINANCE, CITY OF SANTA ANA SUCCESSOR AGENCY et. al. • HILDA CUENCA, CLAUDIA CASTANEDA, ENIMIA HERNANDEZ, and EVANGELINA AVALOS, on behalf of themselves and others similarly situated vs. STATE OF CALIFORNIA DEPARTMENT OF FINANCE; ANA J. MATOSANTOS, in her official capacity as Director of the State of California Department of Finance; County of Sacramento Superior Court Case No. 34-2013-20001427 1 B CONFERENCE WITH LEGAL COUNSEL - ANTICIPATED/POTENTIAL LITIGATION pursuant to Government Code Section 54956.9(b) State of California, Department of Finance (DOF) 1C PUBLIC EMPLOYEE EVALUATION OF PERFORMANCE pursuant to Government Code Section 54957(b)(1) Title: Interim City Manager 1 D PUBLIC EMPLOYEE APPOINTMENT pursuant to Government Code Section 54957(b)(1) Title: City Manager *Mayor Pro Tern Tinajero left the meeting at 6:03 p.m. and did not return. ADJOURNED THE CLOSED SESSION MEETING AT 6:03 P.M. AND CONVENED TO THE REGULAR OPEN MEETING CITY COUNCIL MINUTES 2 MARCH 18, 2013 1 0A-2 REGULAR OPEN SESSION CALLED TO ORDER ATTENDANCE PLEDGE OF ALLEGIANCE INVOCATION COUNCIL CHAMBER 22 CIVIC CENTER PLAZA SANTA ANA, CA 6:04 P.M. COUNCILMEMBERS Present: MIGUEL A. PULIDO, Mayor ANGELICA AMEZCUA P. DAVID BENAVIDES MICHELE MARTINEZ ROMAN A. REYNA COUNCILMEMBERS Absent: VINCENT F. SARMIENTO SAL TINAJERO, Mayor Pro Tern STAFF Present: KEVIN O'ROURKE, Interim City Manager SONIA R. CARVALHO, City Attorney MARIA D. HUIZAR, Clerk of the Council MAYOR PULIDO ROGER ARAGON, Police Chaplain CLOSED SESSION REPORT City Attorney Carvalho announced the following: The City Council is very supportive of the Habitat for Humanity "Habitat" and its accomplishments in the City of Santa Ana. The City Council voted to provide financial support, documented in a letter agreement, in the amount of $150,000 and in the form of proceeds from the sale of two homes currently in escrow. The Successor Agency and its Special Legal Counsel will continue to aggressively pursue the Department of Finance's "DoF's" approval to pay Habitat under the terms of the Disposition and Development Agreement "DDA". In the City's experience, the DoF's and the Attorney General will not act to release funds unless legal action in the form of a Temporary Restraining Order is sought by the developer. We encourage Habitat to join us in protecting their rights. Based on the DoF's directive that the developers of the Station District are quote "entitled to receive and draw down immediately from two escrow accounts $4,762,000" for a total of $15,570,000, the City Council directs staff to release such funds provided the release does not violate the existing court order. CITY COUNCIL MINUTES 3 MARCH 18, 2013 1 0A-3 Mayor Pulido motioned to approve, seconded by Councilmember Benavides. MOTION: Pulido SECOND: Benavides VOTE: AYES: Amezcua, Benavides, Martinez, Reyna, Pulido (5) NOES: None (0) ABSTAIN: None (0) ABSENT: Sarmiento, Tinajero (2) PUBLIC COMMENT • Madeline Spencer, member of SACReD, supports full implementation of Sunshine Ordinance; Strategic Plan and outreach still missing; proposed neighborhood associations and other community groups be utilized for outreach purposes. • Adrian Munoz, spoke on need for Strategic Plan; schedule meeting dates and allow community voice to be reflected in Plan. • Tixoc Ventura, appreciate recent Budget Outreach Meeting; request additional meetings to review budget detail; community involvement important in decision making process; congratulated City Council on efforts thus far. • Clark Casler, submitted signed petitions by members of the community that request notification of Strategic Plan meetings. CONSENT CALENDAR ITEMS MOTION: Approve Consent Calendar Items 10A through 25B with the following modifications: • Mayor Pulido pulled Agenda Item 25A for separate discussion; • Councilmember Benavides pulled Agenda Item 25B for separate discussion; and • Excuse the absence of Councilmember Sarmiento from the March 18, 2013 City Council Meeting. MOTION: Martinez SECOND: Benavides VOTE: AYES: Amezcua, Benavides, Martinez, Reyna, Pulido (5) NOES: None (0) ABSTAIN: None (0) ABSENT: Sarmiento, Tinajero (2) CITY COUNCIL MINUTES 4 MARCH 18, 2013 1 0A-4 Items removed for separate action or modified are highlighted. Separate actions show the actual vote. Items without votes are adapted as part of the consent motion. ADMINISTRATIVE MATTERS MINUTES 10A MINUTES FROM THE REGULAR MEETING OF MARCH 4, 2013 - Clerk of the Council Office MOTION: Approve Minutes. BOARDS / COMMISSIONS / COMMITTEES 13A NOMINATED BY MAYOR PULIDO AS THE CITY-WIDE REPRESENTATIVES TO VARIOUS BOARDS AND COMMISSION FOR A FULL TERM EXPIRING DECEMBER 9, 2014 - Clerk of the Council Office MOTION: Reappoint. Name 1. Wendy Tobiska 2. Monica O. Garcia 3. Phillip Schaefer 4. Alexander "Sandy" Nalle Board/Commission Board of Recreation and Parks Community Redevelopment and Housing Commission Historic Resources Commission Planning Commission 13B NOMINATED BY MAYOR PULIDO AS THE CITY-WIDE REPRESENTATIVE FOR A FULL TERM EXPIRING DECEMBER 9, 2014 - Clerk of the Council Office MOTION: Appoint Name Don Cribb (Replaces Loverin, F.) Board/Commission Environmental and Transportation Advisory Committee (ETAC) Residing Ward 3 CITY COUNCIL MINUTES 5 MARCH 18, 2013 1 0A-5 13C NOMINATED BY COUNCILMEMBER SARMIENTO AS THE WARD 1 REPRESENTATIVES FOR A FULL TERM EXPIRING DECEMBER 13, 2016 - Clerk of the Council Office MOTION: Appoint Name 1. Cecilia Aguinaga (Replaces Reyes, D.) Board/Commission Community Redevelopment and Housing Commission Residing Ward 3 2. Marlene Vasquez Youth Commission 1 (Replaces Castelan, E.) (Alternate) 13D NOMINATED BY COUNCILMEMBER REYNA AS THE WARD 5 REPRESENTATIVES FOR A FU LL TERM EXPIRING DECEMBER 13, 2016 - Clerk of the Council Office MOTION: Appoint. Name Board / Commission Residing Ward 1. Brian J. Leal Board of Recreation and 2 (Replaces Madrid, M.) Parks 2. Yesenia R. Godinez Environmental and 5 (Replaces Morrissey, T.) Transportation Advisory Committee (ETAC) 3. James R. Gartner Planning Commission 3 (Replaces Acosta, F.) 4. Karinna I. Moreno Youth Commission 3 (Replaces Palacios, L.) (Alternate) MISCELLANEOUS ADMINISTRATION 19A CLOSED SESSION REPORT - City Attorney's Office MOTION: Approve. CONFERENCE WITH LEGAL COUNSEL - ANTICIPATED/POTENTIAL LITIGATION pursuant to Government Code Section 54956.9(b): State of California, Department of Finance (DOF); Letter of Agreement with Habitat for Humanity in the amount of $150,000 and in the form of proceeds from the sale of two homes currently in escrow. CITY COUNCIL MINUTES 6 MARCH 18, 2013 1 0A-6 19B EXCUSED ABSENCES - Clerk of the Council Office MOTION: Excuse the absence of Councilmember Sarmiento from the March 18, 2013 City Council Meeting. 19C ISSUANCE OF REQUEST FOR PROPOSALS FOR CLOSED CIRCUIT TELEVISION INSPECTION OF SANITARY SEWERS - Public Works Agency MOTION: Authorize the Public Works Agency to issue a Request for Proposals to qualified consulting firms to provide closed circuit television sewer inspection services for the City's sanitary sewer collections system. 19D REQUEST FOR EXTENSION OF MEASURE M2 COMPREHENSIVE TRANSPORTATION FUNDING PROGRAM FOR GRAND AVENUE WIDENING (PROJECT NO. 081732, NON-GENERAL FUND) - Public Works Agency MOTION: Authorize the Public Works Agency to request a one-time, one-year extension of Measure M2 Comprehensive Transportation Funding Program funding for construction of Grand Avenue Widening between First and Fourth Streets project. 19E REQUEST TO APPLY FOR SOUTHERN CALIFORNIA EDISON LOCAL GOVERNMENT FUNDING FOR ONLINE PERMITTING - Public Works Agency and Planning and Bulding Agency MOTION: Authorize staff to respond to the Southern California Edison Local Government Strategic Plan Strategies Solicitation to request funding to implement online permitting for the Public Works and Planning and Building Agencies. BUDGETARY MATTERS APPROPRIATION ADJUSTMENTS 20A APPROPRIATION ADJUSTMENT ACCEPTING ADDITIONAL FY 2010 HOMELAND SECURITY GRANT FUNDS - Police Department MOTION: Approve an appropriation adjustment. (Requires five affirmative votes) CITY COUNCIL MINUTES 7 MARCH 18, 2013 1 0A-7 APPROPRIATION ADJUSTMENT NO. 2013-112 - Recognizing additional FY 2010 Urban Area Security Initiative funds in an amount of $300,000 in revenue account and appropriate same in FY 2010 Urban Areas Security Initiative Program Grant expenditure accounts. These projects include the Civic Center video surveillance system, purchasing additional radiation/nuclear detection devises, and purchasing additional connex boxes to store training equipment and supplies. SPECIFICATIONS - PURCHASE OF EQUIPMENT AND SERVICES 22A SPEC. NO. 13-008 - LEASE VEHICLES (Police Department) - Finance & Management Services MOTION: Award a contract to Enterprise Fleet Management for 34 leased vehicles for the Police Department for a three-year period with a provision for two one-year renewals, in an annual amount not to exceed $238,200. AGREEMENTS 25A MUNICIPAL PARKING FACILITIES OPERATOR - Community Development Agency Continued from the March 4, 2013 City Council meeting by a vote of 7-0. Mayor Pulido proposed continuation of matter. Councilmember Martinez supports staff recommendation to approve agreement, but would consider short-term continuance. MOTION: Extend current contract with Parking Concepts, Inc. for 30 days and continue consideration of matter to the April 1, 2013 City Council Meeting. MOTION: Pulido SECOND: Benavides VOTE: AYES: Amezcua, Benavides, Martinez, Reyna, Pulido (5) NOES: None (0) ABSTAIN: None (0) ABSENT: Sarmiento, Tinajero (2) CITY COUNCIL MINUTES 8 MARCH 18, 2013 1 0A-8 25B EXTEND TWO FUNDING AGREEMENTS WITH SOUTHERN CALIFORNIA EDISON: THE SANTA ANA ENERGY LEADER PARTNERSHIP AND THE ENERGY EFFICIENCY STRATEGIC PLAN STRATEGIES - Public Works Agency Public Works Executive Director Godinez provided report on funding and program status. City Council applauded staff efforts to go "green"; would like to publicize incentives available to business community. Also, requested report to monetize other green efforts, such as decrease in trash by weight, water pump energy reduction system, and carbon footprint reductions. MOTION: Authorize the City Manager and Clerk of the Council to execute the following agreements, subject to non-substantive changes approved by the City Manager and City Attorney and/or actions as noted on the Request for Council Action report. AGMT NO. 2013-045 - AMENDMENT - With Southern California Edison to extend the Santa Ana Energy Leader Partnership to June 30, 2015 to deliver energy efficiency programs to utility customers. AGMT NO. 2013-046 - AMENDMENT - With Southern California Edison to extend the Energy Efficiency Strategic Plan Strategies to December 31, 2014. MOTION: Benavides SECOND: Martinez VOTE: AYES: Amezcua, Benavides, Martinez, Reyna, Pulido (5) NOES: None (0) ABSTAIN: None (0) ABSENT: Sarmiento, Tinajero (2) **END OF CONSENT CALENDAR** CITY COUNCIL MINUTES 9 MARCH 18, 2013 1 0A-9 BUSINESS CALENDAR ITEMS RESOLUTIONS 55A RESOLUTION AUTHORIZING A TWO-YEAR EXTENSION OF THE SOLAR PERMIT FEE WAIVER PROGRAM - Planning and Building Agency Planning and Building Executive Director Trevino provided update on permit process; support continuation of program until solar panels become conventional. City Council proposed City facilities initiate use of solar energy. MOTION: Adopt a resolution. RESOLUTION NO. 2013-012 - A RESOLUTION OF THE CITY COUNCIL OF THE CITY OF SANTA ANA AUTHORIZING A TWO-YEAR CONTINUANCE OF A PROGRAM TO ENCOURAGE SOLAR INSTALLATIONS BY TEMPORARILY WAIVING PERMITTING FEES MOTION: Martinez SECOND: Benavides VOTE: AYES: Amezcua, Benavides, Martinez, Reyna, Pulido (5) NOES: None (0) ABSTAIN: None (0) ABSENT: Sarmiento, Tinajero (2) 55B RESOLUTION AND AUTHORIZATION TO SUBMIT AN ENVIRONMENTAL JUSTICE PROGRAM GRANT APPLICATION - Public Works Agency Public Works Agency Executive Director Godinez indicated that grant will that will support the City's transportation and mobility goals. City Council encouraged staff to apply for similar grants available from AQMD, OCTA, and other regional organizations. MOTION: Adopt a resolution. RESOLUTION NO. 2013-013 - A RESOLUTION OF THE CITY COUNCIL OF THE CITY OF SANTA ANA APPROVING AN APPLICATION FOR PROJECT FUNDING UNDER THE ENVIRONMENTAL JUSTICE PROGRAM CITY COUNCIL MINUTES 10 MARCH 18, 2013 1 0A-10 MOTION: Martinez SECOND: Benavides VOTE: AYES: Amezcua, Benavides, Martinez, Reyna, Pulido (5) NOES: None (0) ABSTAIN: None (0) ABSENT: Sarmiento, Tinajero (2) REPORTS 65A ACCEPT REPORT REGARDING THE MEDICAL MARIJUANA INITIATIVE AND DECIDE WHETHER TO ADOPT PROPOSED ORDINANCE OR PLACE ON BALLOT FOR NOVEMBER 2014 ELECTION Paul Guzmon expressed concern with proposed initiative. City Council discussion ensued. Councilmember Benavides noted implications to City as provided for in report; request City monitor City of Riverside case and at a later date decide whether to place competing initiative on the ballot. Councilmember Reyna supports recommendation by Councilmember Benavides. Councilmember Martinez suggested a Work Study Session on matter after the Supreme Court Decision has been received. Alternatives listed by staff included: a) The Council may place the measure on the November 2014 ballot and seek declaratory relief; b) The Council may adopt the measure without change and it would become effective immediately; c) The Council may direct staff to explore placing a competing initiative on the November 2014 ballot; d) In the future the Council may consider taking further action, including legal action, as may be indicated after the California Supreme Court decides City of Riverside v. _ Inland Empire's Health and Wellness Center, Inc. (2011) 200 Cal. App. 4th 885 MOTION: 1. Receive and file the Report prepared pursuant to Section 9212 of the California Elections Code. CITY COUNCIL MINUTES 11 MARCH 18, 2013 1 0A-11 2. Call for the election and place the measure on the November 2014 ballot. MOTION: Benavides SECOND: Martinez VOTE: AYES: Amezcua, Benavides, Martinez, Reyna, Pulido (5) NOES: None (0) ABSTAIN: None (0) ABSENT: Sarmiento, Tinajero (2) COMMENTS 90A CITY MANAGER'S COMMENTS Interim City Manager O'Rourke reported the following: • ComLink accepting nominations for annual Neighborhood Hero Award through May 2, 2013; • Orange County Housing Opportunities Collaborative hosting free foreclosure prevention workshop on Saturday, April 6, 2013 at Calvary Church in Santa Ana; • Orange County Fire Authority has promoted Division Chief, Dave Thomas to Assistant Chief of Operations; new Division Chief in Santa Ana is Scott Brown; • New Division Chief, Scott Brown will present Annual Fire Transition Report at the April 1, 2013 City Council meeting; • The Planning and Building Agency has received an in-kind grant from Southern California Association of Governments (SCAG) to integrate City's GIS System; • Parks, Recreation and Community Services Agency has new program funded by Irvine Foundation to allow 45 seniors to have access to Bowers Museum on a monthly basis for the next 22 months; and • Police Department's Traffic Division receiving Go Green Award for energy reduction efforts. o Mayor Pulido commented that the Air Quality Management District Agency testing police vehicles that use natural gas vehicles; suggested City look into program. CITY COUNCIL MINUTES 12 MARCH 18, 2013 1 0A-12 90B CITY COLINCILMEMBER COMMENTS Councilmember Martinez: Congratulated Division Chief Dave Thomas on promotion and welcomed incoming Chief Brown; and Noted that Sunshine Ordinance required Strategic Plan; request City Manager provide timeline for Strategic Plan and outreach efforts; thanked community for keeping the City Council accountable and active participation in decision making; recruitment and selection of City Manager forthcoming. Councilmember Amezcua: • Welcomed new Fire Chief Brown; and • Commented on Sunshine Ordinance; support open and transparent process and procedures. Councilmember Reyna: • Echoed comments by colleagues on need for Strategic Plan; • Attended Park Santiago Easter Egg Hunt event; thanked volunteers for fun event; • Noted that Little League at El Salvador Park has brought generational involvement; much appreciated; • Invited all to participate in the Annual Cesar Chavez event at Santa Ana College on Friday, March 29th and Saturday, March 30th; • Relay for Life event in Santa Ana will be held at Valley High School on June 1St and 2nd; invited all to participate; and • Encouraged all to shop in Santa Ana. Councilmember Benavides: Development Block Grant funds to assist neighborhoods. Apple Company has filmed commercial at 2nd Street Promenade Encouraged residents to support local businesses; Request staff to evaluate City "branding" campaign. Thanked speakers for comments and on-going community engagement; City held Budget forums recently; request thorough vetting of Strategic Plan that incorporated community input and not bound by June deadline; Request regular updates on City Manager recruitment and staff re- initiate on-line survey to receive input from community; Cedar Evergreen Neighborhood fundraiser generated over $50,000; comprehensive effort by many City departments and Pastor Kevin Brown's efforts have improved the quality of life, such as graffiti, lighting, and trees being trimmed, allowing the City to thrive; A fortunate 500 company is looking into City partnerships in the form of sponsorship of athletic events and community events; o Councilmember Martinez requested possible use of Community CITY COUNCIL MINUTES 13 MARCH 18, 2013 1 0A-13 Mayor Pulido: • Adjourned in memory of Carrie Doby. ADJOURNED- 7:22 P.M. - The next meeting of the City Council is scheduled for Monday, April 1, 2013 at 5:00 p.m. for the Closed Session Meeting immediately followed by the Regular Open Business Meeting at 5:45 p.m. in the Council Chamber, 22 Civic Center Plaza, Santa Ana, California. Adjourn in Memory of Carrie Doby Maria D. Huizar, Clerk of the Council FUTURE AGENDA ITEMS • Street Car Project Update and Action items • Update Citywide Classification and Compensation Plan • Ordinance Addressing Homeless Shelters as per Requirements in SB 2 • Contracting Agreement for Specified Police Support Services • Janitorial Services for Police Admin/Jail • Inmate Telephone Services CITY COUNCIL MINUTES 14 MARCH 18, 2013 1 0A-14 REQUEST FOR COUNCIL ACTION CITY COUNCIL MEETING DATE: APRIL 1, 2013 TITLE: CITY OF SANTA ANA GENERAL PLAN HOUSING ELEMENT ANNUAL PROGRESS REPORT A CITY MANAGER RECOMMENDED ACTION CLERK OF COUNCIL USE ONLY: APPROVED ? As Recommended ? As Amended ? Ordinance on 151 Reading ? Ordinance on 2nd Reading ? Implementing Resolution ? Set Public Hearing For CONTINUED TO FILE NUMBER Authorize submittal of the General Plan Housing Element Annual Progress Report to the State of California Housing and Community Development (HCD). DISCUSSION The General Plan Housing Element is a comprehensive planning document designed to address current and future housing needs for Santa Ana and surrounding region. The document includes the City's housing vision to meet community needs through 2014. The housing vision is expressed in the goals, policies and implementation programs as stated in the Housing Element. The purpose of the Housing Element Annual Progress Report (Exhibit 1) is to describe the activities and accomplishments made in 2012 to implement the City's housing vision. In particular, the report includes a summary of Santa Ana's progress in meeting its share of the Regional Housing Needs Allocation (RHNA). As detailed below, of the 3,393 RHNA allocation assigned to Santa Ana for planning period 2006-2014 a total of 1,423 new housing units, or 42 percent of the overall RHNA new construction target, has been completed through 2012. Progress Towards 2006-2014 RHNA Goal Total Housing Total Remaining RHNA units by RHNA by Income Income allocation 2006 2007 2008 2009 2010 2011 2012 2013 2014 Income Levels Very Low 694 0 0 6 0 26 123 65 220 474 Low 574 0 0 0 5 0 0 3 8 566 Moderate 665 0 0 0 0 0 4 5 9 656 Above Mod. 1,461 67 109 506 97 34 64 309 1,186 275 Remaining Need for RNHA period Total RHNA : 3,393 67 109 512 102 60 191 382 1,423 ? ? ? ? 1,970 19C-1 Housing Element Progress Report April 1, 2013 Page 2 Housing Element Annual Progress Reports are due to the State Housing and Community Development (HCD) and the State Office of Planning and Research in April of each year, if a charter city's housing element identifies the Acquisition and Rehabilitation of existing housing to meet Regional Housing Need Allocation (RHNA) for the construction of new housing. In addition, the Progress Report is required to be eligible for certain State funding programs such as the Housing Related Parks Program (HRP). Per Government Code 65400, the report is to be considered at a public meeting before the legislative body where members of the public may provide testimony and written comments. FISCAL IMPACT There is no fiscal impact associated with this item. y . Trevino ecutive Director Planning and Building Agency MM:rb mmViousing\RH NA\annualreport\2012\RFCAApol1 Exhibit: 1. General Plan Housing Element Annual Progress Report 19C-2 City of Santa Ana ANNUAL GENERAL PLAN HOUSING ELEMENT PROGRESS REPORT Submitted by Planning and Building Agency April 1, 2013 EXHIBIT 1 19C-3 City of Santa Ana ANNUAL GENERAL PLAN HOUSING ELEMENT PROGRESS REPORT (2012) TABLE OF CONTENTS 1. Contact Information II. Progress Report: Attachment 1 • Table A: Annual Building Activity Report- Low-, and Very Low- Income Units and Mixed-Income Multifamily Projects • Table A2: Annual Building Activity Report -Summary for Units Rehabilitated, Preserved and Acquired pursuant to GC Section 65883.1(c)(1) • Table A3: Annual Building Activity Report Summary for Moderate- and Above Moderate-Income Units • Table B: Regional Housing Needs Allocation Progress • Table C: Program Implementation Status 19C-4 MAYOR Miguel A. Pulido MAYOR PRO TEM Sal Tinajero COUNCIL MEMBERS Angelica Amezcua P. David Benavides Michele Martinez Roman A. Reyna Vincent F. Sarmiento CITY OF SANTA ANA PLANNING & BUILDING AGENCY 20 Civic Center Plaza P.O. Box 1988 • Santa Ana, California 92702 (714) 667-2700 • Fax (714) 973-1461 www.santa-ana.org/pba Department of Housing and Community Development INTERIM CITY MANAGER Kevin O'Rourke CITY ATTORNEY Sonia R. Carvalho CLERK OF THE COUNCIL Maria D. Huizar ANNUAL GENERAL PLAN HOUSING ELEMENT PROGRESS REPORT CONTACT INFORMATION City or County Name: City of Santa Ana Mailing Address: 20 Civic Center Plaza, Santa Ana, CA 92701 Report Contact Person: Karen Haluza Title: Planning Manager Phone: (714) 667-2728 FAX: (714) 973-1461 E-mail: khaluza(a)santa-ana.org Reporting Period by Calendar Year: from Jan. 1, 2012 to Dec. 31, 2012 M:ARFCA ExhibitsV2013V04-01-13\ContactinfoPM.doc 19C-5 O IL c O LLJ Ir N v N W W ? N _ O t00) Lo Z ? U WW J W C J Q O Z Z Q N O N M V d D R ? C Q :a C ? V1 N o U ? O c a o V C faA O L N? ? N c 0 r (D U) O c U a C+ E Z w Q 16 d E 3 U i 0-0 O. 0 w c m Q 3 OM J C '0 3 m J R c > C Q s w A h o 7 a2 c T i' m A o N U m 0" `03 2 y r- .% < (o U) d m . m E o5 C ? A . ? ft e m m °a 7 C O .,002 o g' LL € € y 'o o 2 o c m a K •O N N O _T N 1] O _T C N 4 _T C N a O" _T N ? l0 f? ?j C _ N S U?'? ._ m ?P'? m 8-2'? = . f0 8-0' o C/) N O w d 0 41 o V; O N O C C O lL A 5 Q: c Q Q. w Q. 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O y S 6? y l y E V 'D -Ic i 21 V .10 v j V y j eu s e R R C R C C O r 9 if H R y ly/1 a' R N? 6 C mr- 4' L 0 -E 10 to 7 ?+ lO C 7 ;' Q C d O y C 'E c v E E c .4 d E y ? O O c C Cc O R C 0 y C L V R p ? Q C LL d '., c 0 i V O i y ? O ' N y O c ( Tr - R LL li y v i .0 c V +' y I I V i ' eu 1+ ' 0 02 o , L° N C L, co f 19C-23 00 LL 0 ? V ? j Q 7 r N `? O C Q ? . d ! O 11 O 4. 0 Qr i 9 O O bA N ?,.. A.. -lam N -? O a 2 W Q LLI c Lo J c co F- Q Z F- w W W J V W Q Z Z Q Z Q Z 7 V O Lu Q G 2 l,! Q ? j W T t Y C i `0 ? ? 7 ? c C E r= c? m ar o Q o 0 r c R R p N R W C C `0 R d C C: L N c R N c c R puR..? d ?. 9 R G •O 9 0 .? O pi d yEj E •C C C I= Z C C rm- E 3 R is o to O y 0 N O 9 w 'O V•• W c 7 0 7 (? L O G E E d c L C , Y d d C 6 7 y d '3 i0 R M c 0r ?0 R !+> .?' .O ?_.. R a Z? H O N R O` ?' = N 1 0 d o >? N N R V N a a I O d !.' V .y a H o v C m ar «- E E o 3 c !^ E o E o •v? .• R E ar E C. N= y'°p y E O ati .a iE d N C E IAN d=NN oCN m e IQ Vf R C1N A C !O O N 9= CO?i ? 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C p9mCR _ G d C dm =ar o R L w= v ? o y E e;o2 Z e a ciaum T a aa?ai"o cma3m U a H0. 0_ O =r C W y LL N G G bO -10, g ti G c d G 7 CO U w O N N E c o 1i eo co oe_a °m`ea > N L W r N ?p r 9 p C m 02t e? t• C LL e y A O C 0 'pE w A d a E 0 c o O J t.S U W 2 °o U J WE S Z LU U ? W O V o x and f ? ? is d ii p S H ? t7 U H 2 V J W == 19C-26 REQUEST FOR COUNCIL ACTION CITY COUNCIL MEETING DATE: APRIL 1, 2013 TITLE: COMMUNITY DEVELOPMENT BLOCK GRANT PROGRAM SECOND QUARTER UPDATE CItY MANAGER RECOMMENDED ACTION Receive and file. DISCUSSION CLERK OF COUNCIL USE ONLY: APPROVED ? As Recommended ? As Amended ? Ordinance on 1s' Reading ? Ordinance on 2"d Reading ? Implementing Resolution ? Set Public Hearing For_ CONTINUED TO FILE NUMBER During the 2012-2013 program year, the City has provided Community Development Block Grant (CDBG) funding to six public service programs: the Santa Ana Police Department (SAPD) PAAL, SAPD HEART, SAPD GRIP, Parks and Recreation Community Services Agency (PRCSA) Tutoring, PRCSA Project Pride, PRCSA Community Senior Services. Two new Santa Ana Police Department programs (GRIP and HEART) have been funded with CDBG funds this program year. Therefore, the first quarter was dedicated to program set up and preparing policies to comply with federal regulations. Services commenced in the second quarter and and is reflected in the accomplishment data. Attached is a report illustrating the second quarter of Fiscal Year 2012- 2013 (Exhibit 1). FISCAL IMPACT There is no fiscal impact associated with this action. C C Nancy T. E wards Interim Exd utive Director Community Development Agency NTE/FH/kg Exhibit: 1. FY 12-13 CDBG Accomplishment Report (2nd Quarter) 19D-1 19D-2 I , W V U N i?.1 ~^^ U M 0 ?I ..r N Q v ° ? N V ,6h9 O V y L V A a U a C? O w 0 0 D ? V V cr rC? V V a? V C 4 C ? O ? O ? W V d [I 4\ ;71 t ? ,It `O N - O M 7 IO O lr N ?O 6? cfl 69 bs cf? 0 0 0 0 0¢ v? ?n M l? O ?O l? l? ?O ?f Z M ?D 00 d O\ 00 11C oc N M Z O O O O C, c) - l? O - N O M O, O M ? O Ci 00 O r- r O ? O N r- O ? 01 kr) I?C (7? Lr) O 000 N 64 ff3 69 69 69 69 C\ M O 01 00 O IC O O 11C M O N - O N N O N Wn O l? N O O V) M O kn O a\ M r- V1 N 69 69 ff3 69 6H 60s 0 0 0 0 0 0 0 0 0 0 0 0 " 0 0 0 0 0 l? O O O O O 0 0 0 0 0 0 0o O O ? ?r lr V) fi 00 lzt M 00 N r 6r9 6q 69 6R Ef3 69 r- N 00 N M O N O H9 41 00 00 r 69 O O N O N 00 69 0 • QQ ? ? ? y O [? ¢ ¢ ¢ Q W ri; ? ? ? a x C7 ? ? ? L Q L o a, a a a a s F-? cl) C3 O 03 as 03 0 O w O y03 W h O z 0 0 o l o a1 M oo O .--00 M \o O N 110 O N l? 00 ? M 00 kn N N V O V C' C RS a? a? w O 3 O O 3 >' o ? a 0 3 ? b ? a > w ?-1 0 0 0 V O O M 00 ?n 3 COj ? o o y O w vi > to "O ? v O a! 41 d4 O c cu 'L L O ? N 7 C. 4+ O O O L L v O L 3 cu L 4-• a? i C_ w E O E > m V OD CO c O L O it z O H a E ?I on 0 L a 0 0 ?O ?D ?O N O O M ?n 00 3 O o ? a a? o ., .°>w 0 0 0 0 0 O 00 C1 N ? O --M a1 ? N 'O N 00 l? N ?O 00 r- M N M 00 00 oC 3 O a? 3 ?' o ? a a '° 3 b 0 ? ? > w 00 O O M 00 O O M ? 00 `r' 3 ; 00 `r' 3 O o o O y O o o O +O•+ O Q O V) N U N E C L L ?o ' ? c a) ? a1 a1 O O ? N ? N w L O a) ++ '? w L w 4J > t! f9 a, c (u a) V1 (o m a v a cu v o o E D u co 4. V N u L L , L O 0 Ln C _ O > c , Co ? aj p i O in *' fo in C. ? c ' a) O M T c L = L a) O co C of O O CU w o C. 0 c U E 76 to a a , ?o E co E L c E w y E a, o > o M E a0 i c 00 L a wm N a al v p L. O a••/ O c m E 'n WD c c a i aJ L L a! m a1 U O N .0 a1 O 2 on .0 w c aJ V m L N ++ CU L Q H 00 m v a1 g •c as M to c C • o ; c o E c aJ c C a1 Ln Z;; _ O .v 'n U V -0 ns L a? O y 7 p cu M -a v In (D 4i .L C L c fo " a) L (D cn O v m C_ m e U a) v 0 Q? 'y O ?+ Q d a a. L L x w 19D-3 0 0 0 ?Ig N O O N O O 00 O O OC O Oc M 01 M N M O b 3 0 > W o O C p O 00 a> OOO ? 3 0 \ \ N O Q v? cn 0.1 F? N m N V) L U Y O O 3 L E v w 4+ > O ? Y VI L U of i O E ca 1(L6 C O w O T O CL W W 3 o v 3 0 4! C 00 3 7 J CL Q vg, °a C N Q C fu In U -0 ++ ` c c N c E J c GJ +? Q ? ? L N Q V +a ? Vt O 'O Q o L to N a+ GJ H GC t, GC z 0 0 O O O O O O O O O O O O O a\ ON O a U 3 2' o ? a O }' O ? G O p o o O c? Q ? M 0.1 N O T a O V; Y Z+ U L 3 <Q (v ? N V) ? L N fL N > L C tv ) O L cu Ln U m U U 72 O u 6 L L o .c c v ? O O v *' c v -0 C E L to L O a, a, 3 - L v m V OOp -c v c N GJ ++ T N L ? •? U ? 0 y ? v N U f6 ++ •L ? O 0 L H X o ? v v t+ CL L ++ O Q a H ? 3 OD - o o o o ` L L Q- n O t 3 +; v -° c N t E CL E N Q M O *3 41 0 rr ° U .? ? .E M 4? 0 C - .'^ vi v 41 E H ++ M N ? O L +, Q O ? . OD ' c to Q v m c M fC Vf tw O E L C 0 O a 4J O r a _ U c N N 3 V Q M CU m _ cu Q L i L Q1 ° - a, v o - o p .O > a O - 3 t u ? L i C to O m +1 4• m OD ?/ L +J L M O 41 V1 OJ w v m E O-0 L 7 O L T c Vf ?•+ O CL U ?+ a w" a, 3 N c c H -cw-r-o o cz ti w Y ? a x x a Q Q ? a, a a S X w 19D-4 REQUEST FOR COUNCIL ACTION CITY COUNCIL MEETING DATE: APRIL 1, 2013 TITLE: AGREEMENT WITH THE CALIFORNIA STATE LIBRARY AND APPROPRIATION ADJUSTMENT FOR LIBRARY SERVICES ENHANCEMENT r CITY MANAGER RECOMMENDED ACTION CLERK OF COUNCIL USE ONLY: APPROVED ? As Recommended ? As Amended ? Ordinance on 1st Reading ? Ordinance on 2nd Reading ? Implementing Resolution ? Set Public Hearing For CONTINUED TO FILE NUMBER Authorize the City Manager and Clerk of the Council to execute an agreement with the California State Library in the amount of $59,100 for a Library Services and Technology Act grant for the program Santa Ana Civic Archive: Connecting Future Leaders to their Community's Past. 2. Approve an appropriation adjustment recognizing $59,100 from the California State Library in the revenue account (no. 15411002 52001) and appropriating same to expenditure account (no. 15411193 various). DISCUSSION The Library Services and Technology Act is a federal grant program managed by the Institute of Museum and Library Services and administered in California by the State Librarian. Grants are intended to expand service to diverse ethnic and socioeconomic groups, underserved urban populations, and those with limited functional literacy. The State Library has awarded a $59,100 LSTA grant to the Santa Ana Public Library for the program Santa Ana Civic Archive: Connecting Future Leaders with their Community's Past. The program is designed to expose Santa Ana youth to the importance of leadership in the history and future development of the community. It will provide a series of training and mentoring sessions in partnership with the Voice of OC (VOC) news agency. These will train 14 youth interns to assist in documenting, editing, and digitally archiving oral histories of community leaders that will be used to develop bi-weekly reports spotlighting these leaders for the VOC website. The grant will pay the Santa Ana youth selected for the intern positions and provide 20A-1 Library Services and Technology Grant Santa Ana Civic Archive: Connecting Future Leaders to their Community's Past April 1, 2013 Page 2 them with opportunities for career will also create a historical digitization desktop computers, 2 scanners, and outfitted specifically for mobile use interviews of community leaders. FISCAL IMPACT exploration and higher education options. The project lab in the library's 'TeenSpace' area that will consist of 5 one Project GADO scanner. Additionally 2 laptops will be to digitize materials collected during the 28 oral history The appropriation adjustment will recognize $59,100 in grant funding from the California State Library in revenue account (no. 15411002 52001), and appropriate same to expenditure account (no. 15411193 various). APPROVED AS TO FUNDS AND ACCOUNT: Gerardo Mouet, Francisco Gutierrez, Executive Director Executive Director Parks, Recreation and Community Finance and Management Services Agency Services Agency 20A-2 California State Library Fiscal Office P.O. 942837 Sacramento, CA 94237-0001 LSTA GA PAGE 1 LSTA GRANT AWARD # 40-8195 Project Title: The Santa Ana Civic Archive: Connecting Future Leaders to their Community's Civic Past System/Agency: Santa Ana Public Library (CVrJ Or- JA ;;w AjA) CONSOLIDATED APPLICATION NOTIFICATION OF GRANT AWARD 1. The recipient designated above hereby certifies to the California State Library, for a grant of funds in the amount $59,100 . This block grant will provide library services as set forth in the LSTA Service Project Application as approved and/or as amended by the California State Librarian. TERMS AND CONDITIONS The recipient agency and its named or designated fiscal agent hereby assures the California State Library that: 1. It is mutually understood between the parties that this grant award may have been written before ascertaining the availability of congressional appropriation of funds, for the mutual benefit of both parties in order to avoid program and fiscal delays which would occur if the grant award were executed after that determination was made. 2. This grant award is valid and enforceable only if sufficient funds are made available to the State by the United States government for the Fiscal Year 2012/13 for the purposes of this program. In addition, this grant award is subject to any additional restrictions, limitations, or conditions enacted by the Congress or any statute enacted by the Congress which may affect the provisions, terms or funding of this grant award in any manner. 3. It is mutually agreed that if the Congress does not appropriate sufficient funds for the program, this grant award shall be amended to reflect any reduction in funds. 4. The California State Library has the option to amend the grant award to reflect any reduction of funds. 5. Upon the grant award approval by the State Librarian, one (1) completed set of this CONSOLIDATED APPLICATION NOTIFICATION OF GRANT AWARD and RECIPIENT CERTIFICATION will be sent to the subgrantee. Such copy shall be the officially approved agreement for the conduct of the approved project. 6. "Subgrantee" means the government or other legal entity to which a subgrant is awarded and which is accountable to the grantee for the use of the funds provided. 7. The subgrantee will make reports to the State Librarian in such form and containing such information as may be required to enable the California State Library to perform its duties, The subgrantee will keep such records and afford such access as the California State Librarian, California State Library may find necessary to assure the correctness and verification of such reports. 20A-3 California State Library Fiscal Office P.O. 942837 Sacramento, CA 94237-0001 LSTA GA PAGE 2 LSTA GRANT AWARD # 40-8195 Project Title: The Santa Ana Civic Archive: Connecting Future Leaders to their Community's Civic Past System/Agency: Santa Ana Public Library CONSOLIDATED APPLICATION NOTIFICATION OF GRANT AWARD, LSTA (continued) 8. The control of funds and title to property derived there from shall be in a subgrantee agency for the uses and purposes provided; a subgrantee agency will administer such property and funds and shall apply funds only for the purposes for which they were granted. 9. The expenditure under this program will not be used to supplant subgrantee effort. 10. This agreement is entered into under provisions of the Library Services and Technology Act, Public Law 104-208 on September 30, 1996; and Congressional Record - House, H11644- H11728 on September 28, 1996, H12266-H12267 on October 3, 1996; and 45 CFR 1183, Uniform Administrative Requirements for Grants and Cooperative Agreements to State and Local Governments, October 1, 1994. 11. Performance of the provisions of this agreement is subject to the conditions and availability of funds as awarded by the State Librarian under said Act. 12. The terms of this agreement shall be from upon execution until the end of the grant period, but shall be subject to termination by either party by giving written notice to the other party at least thirty (30) days prior to the effective date of termination. In the event this agreement is so terminated, the subgrantee shall deliver to the State Librarian copies of all reports and/or materials prepared up to the date of termination, and the State Librarian shall determine, and pay the subgrantee for the necessary and appropriate expenditures and obligations to the date of termination which have not been covered by prior installments heretofore paid to the subgrantee. If funding has been advanced to the subgrantee, any unobligated balances, as determined by the State Librarian, shall be returned to the State Library within 60 days of the notice of termination. 13. The State Librarian is empowered to review, audit, and inspect the project for compliance with this agreement. LIMITATION OF EXPENDITURE Expenditure for all projects must conform to the approved budget, as amended, and with applicable Federal and State laws and regulations. 20A-4 California State Library Fiscal Office P.O. 942837 Sacramento, CA 94237-0001 LSTA GA PAGE 3 LSTA GRANT AWARD # 40-8195 Project Title: The Santa Ana Civic Archive: Connecting Future Leaders to their Community's Civic Past Systemi'Agency: Santa Ana Public Library CONSOLIDATED APPLICATION NOTIFICATION OF GRANT AWARD, LSTA (continued) Any of the sums listed as approved and/or amended appearing under the categories in the approved budget may be adjusted by the authorized project personnel of the subgrantee to increase any allotment not more than 10% with the understanding that there will be corresponding decreases in the other allotments so that the total amount paid by the California State Library to the subgrantee under this agreement shall not exceed $59,100 and shall be expended/encumbered in the designated grant period. REPORTS AND CLAIMS It is the responsibility of the recipient of these instructions to see that the proper individual to supply the required reports and claims receives the instructions and makes the required reports and claims to the California State Library. 1. The subgrantee shall be responsible for the submission of two Narrative Reports, unless otherwise noted in the State Librarian's award letter, on the progress and activities of the project, in triplicate, to the State Library within 30 days following the end of the designated quarter. II. The subgrantee shall submit quarterly Financial Reports, in triplicate, to the State Library, unless otherwise noted in the State Librarian's award letter. These reports are to reflect the expenditures made by the subgrantee under the agreement. The financial reports are to be submitted within 30 days following the end of the designated quarter. II. To obtain payment hereunder the subgrantee shall submit authorized claims provided by the State Library for that purpose, on each of the following mentioned dates for payment, and the California State Library agrees to reimburse the Library as soon thereafter as State fiscal procedures will permit. III. The final 10% of the grant award is payable only if the grant recipient fulfills all project reporting requirements and returns all unspent funds by the time specified in the award. Failure to provide timely reports is a serious breach of a grant recipient's administrative duty under the award, which may result in federal audit exceptions against the State and the loss of LSTA funds. The State Librarian may extend the final deadline for good cause. Request for extension beyond the final deadline of the grant period must be received at least 30 days prior to that deadline at the State Librarian's office. Payment will be provided to cover the expenditures incurred by the subgrantee for the project in the following manner: $53,190 upon execution of the agreement and submission of claim by fiscal agent $5,910 on the submission of all reporting and return of funds If the amount of payment made by the California State Library shall exceed the actual expenses during the term of this agreement, as reflected in the financial reports to be filed by the subgrantee, the subgrantee shall refund to the California State Library the amount of such excess payment. 20A-5 California State Library Fiscal Office P.O. 942837 Sacramento, CA 94237-0001 LSTA GA PAGE 4 LSTA GRANT AWARD # 40-8195 Project Title: The Santa Ana Civic Archive: Connecting Future Leaders to their Community's Civic Past System/Agency: Santa Ana Public Library NONDISCRIMINATION CLAUSE ADDENDUM 1. During the performance of this grant award, the recipient, subgrantee and its contractors shall not deny the grant award's benefits to any person on the basis of religion, color, ethnic group identification, sex, age, physical or mental disability, nor shall they discriminate unlawfully against any employee or applicant for employment because of race, religion, color, national origin, ancestry, physical handicap, mental disability, medical condition, marital status, age (over 40) or sex. Subgrantee shall insure that the evaluation and treatment of employees and applicants for employment are free of such discrimination. 2. Subgrantee shall comply with the provisions of the Fair Employment and Housing Act (Gov. Code, Section 1290 et. seq.), the regulations promulgated thereunder (Cal. Admin. Code, Title 2, Sections 7285.0 et. seq.), the provisions of Article 9.5, Chapter 1, Part 1, Division 3, Title 2 of the Government Code (Gov. Code, Sections 11135-11139.5), and the regulations or standards adopted by the awarding state agency to implement such article. 3. Subgrantee or recipient shall permit access by representatives of the Department of Fair Employment and Housing and the awarding state agency upon reasonable notice at any time during the normal business hours, but in no case less than 24 hours notice, to such of its books, records, accounts, other sources of information and its facilities as said Department of Agency shall require to ascertain compliance with this clause. 4. Recipient, subgrantee and its contractors shall give written notice of their obligations under this clause to labor organizations with which they have a collective bargaining or other agreement. 5. Subgrantee shall include the nondiscrimination and compliance provisions of this clause in all contracts to perform work under the grant award. 20A-6 California State Library Fiscal Office P.O. 942837 Sacramento, CA 94237-0001 LSTA GA PAGE 5 LSTA GRANT AWARD # 40-8195 Project Title: The Santa Ana Civic Archive: Connecting Future Leaders to their Community's Civic Past System/Agency: Santa Ana Public Library CERTIFICATION REGARDING LOBBYING FOR GRANTS AND COOPERATIVE AGREEMENTS This certification is a prerequisite for making or entering into a grant or cooperative agreement over $100,000. Upon the acceptance of the grant award, the subgrantee as required by Section 1352, Title 31 of the U.S. Code certifies to the best of his or her knowledge and belief, that: 1. No Federal appropriated funds have been paid or will be paid, by or on behalf of the subgrantee, to any person for influencing or attempting to influence an officer or employee of Congress, or an employee of a Member of Congress in connection with the making of any Federal grant, the entering into of any cooperative agreement, and the extension, continuation, renewal, amendment, or modification of any Federal grant or cooperative agreement. 2. If any funds other than Federal appropriated funds have been paid or will be paid to any person for influencing or attempting to influence an officer or employee of any agency, a Member of Congress, an officer or employee of Congress, or an employee of a Member of Congress in connection with this Federal grant or cooperative agreement, the subgrantee shall complete and submit Standard Form - LLL, 'Disclosure Form to Report Lobbying,' in accordance with its instructions. 3. The subgrantee shall require that the language of this certification be included in the award documents for all subawards at all tiers (including subgrants, contracts under grants and cooperative agreements, and subcontracts) and that all subrecipients shall certify and disclose accordingly. 20A-7 Signature Page for Library Services & Technology Grant Agreement Santa Ana Civic Archive: Connecting Future Leaders to Community Civic Past ATTEST: MARIA D. HUIZAR Clerk of the Council APPROVED AS TO FORM: SONIA R. CARVALHO City Attorney By: LISA STORCK Assistant City Attorney CITY OF SANTA ANA Kevin O'Rourke Interim City Manager RECOMMENDED FOR APPROVAL: GERARDO MOUET Executive Director - Parks, Recreation & Community Services Agency 20A-8 REQUEST FOR COUNCIL ACTION CITY COUNCIL MEETING DATE: APRIL 1, 2013 TITLE: CONTRACT RENEWAL WITH CENTRAL COAST SURFACE GRINDING, INC. FOR SIDEWALK OFFSET GRINDING MAINTENANCE f(SPEC. NO. 10-048) k? TY MANAGER RECOMMENDED ACTION CLERK OF COUNCIL USE ONLY: APPROVED ? As Recommended ? As Amended ? Ordinance on 151 Reading ? Ordinance on 2nd Reading ? Implementing Resolution ? Set Public Hearing For_ CONTINUED TO FILE NUMBER Renew the contract with Central Coast Surface Grinding, Inc. for sidewalk offset grinding maintenance for a one year period in an amount not to exceed $170,000. DISCUSSION The Public Works Agency Maintenance Services Division is responsible for maintaining the sidewalks of Santa Ana. Staff evaluates the condition of the sidewalks based on service requests from the public and proactive inspections which identify uneven surfaces and cracks that require repair. Offset grinding is the preferred method to repair uneven surfaces typically caused by underlying tree roots that raise sidewalk areas. During the previous contract term 33,500 linear feet of sidewalk hazards were repaired using offset grinding. Additionally, the Parks, Recreation and Community Services Agency utilizes these services to address trip step hazards within the parks, bike trail system, the Santa Ana Zoo, and the Civic Center area. On January 4, 2011, the City Council awarded a contract to Central Coast Surface Grinding for a one-year period with provisions for three, one-year renewals. Central Coast Surface Grinding has performed satisfactorily during the past contract period and has agreed to renew the contract without an increase in pricing. Staff recommends the second renewal of the contract. 22A-1 Contract Renewal for Sidewalk Offset Grinding Maintenance April 1, 2013 Page 2 FISCAL IMPACT Funds are available in the Public Works Roadway Maintenance account no. 02917660-62300 ($150,000) and in the Recreation and Community Services Park Maintenance account no. 01113250-62320 ($20,000). APPROVED AS TO FUNDS AND ACCOUNTS: Raul Godinez II Francisco Gutierrez Executive Director 4 Executive Director Public Works Agency Finance & Mgmt. Services Agency -0 Gerardo Mouet Executive Director Parks, Recreation and Community Services Agency PG/sp 22A-2 REQUEST FOR COUNCIL ACTION CITY COUNCIL MEETING DATE: APRIL 1, 2013 TITLE: CONTRACT RENEWAL WITH GALLS, LLC AND QUARTERMASTER FOR BODY ARMOR VESTS (SPEC NO.11-007) Y MANAGER RECOMMENDED ACTION CLERK OF COUNCIL USE ONLY: APPROVED ? As Recommended ? As Amended ? Ordinance on 1" Reading ? Ordinance on 2"d Reading ? Implementing Resolution ? Set Public Hearing For CONTINUED TO FILE NUMBER Renew the contract with Galls, LLC and Quartermaster for the purchase of body armor vests for a one-year period in an annual amount not to exceed $50,000. DISCUSSION Police Officers are required to wear body armor (ballistic) vests for protection and safety while performing their field duties. These concealable ballistic vests have a warranty and life expectancy of five years. This contract allows the Police Department to keep 300 officers outfitted in a National Institute of Justice (NIJ) Standard 0101.06 Ballistic-Resistant Armor Level II vest at all times; abiding by the warranty standards. Two ballistic vests that meet all specifications and requirements are offered, ensuring availability and comfort. On April 4, 2011 the City Council awarded a contract to Galls, LLC and Quartermaster for a two-year period, with provisions for two one-year renewals. Both vendors have performed satisfactorily during the past contract period and have agreed to renew the contract. Staff recommends the first renewal of the contract at an annual amount of $50,000 based on past usage and staff projections. FISCAL IMPACT Funds are available in the Criminal Activities D.O.J account (no. 02614450 63001). Carlos Rojas Acting Chief of Police Police Department EG APPROVED AS TO FUNDS AND ACCOUNTS: n? Francisco Gutierrez + Executive Director Finance & Management Services Agency 22B-1 22B-2 REQUEST FOR COUNCIL ACTION CITY COUNCIL MEETING DATE: APRIL 1, 2013 TITLE: CONTRACTS AWARD FOR PAINTING SERVICES (SPEC. NO. 13-002) ? -ITY MANAGER RECOMMENDED ACTION CLERK OF COUNCIL USE ONLY: APPROVED ? As Recommended ? As Amended ? Ordinance on 1St Reading ? Ordinance on 2nd Reading ? Implementing Resolution ? Set Public Hearing For CONTINUED TO FILE NUMBER Award contracts for painting services for a one-year period, with provision for three one-year renewals, in an annual aggregate amount not to exceed $135,000 with the following vendors: Vendor: Location: LDUR Painting Santa Ana Painting and Decor, Ltd. Trabuco Canyon Tony Painting Garden Grove DISCUSSION The City establishes an annual blanket order list consisting of vendors that provide supplies and services that are required by agencies on a consistent basis. Painting services are required at times by all City departments for the purposes of general maintenance, building modifications, graffiti control, and renovation. Additionally, the Public Works Agency is responsible for the maintenance and operation of the City's water reservoirs, wells, pressure reducing stations and booster stations. Painting of these facilities is necessary to prevent damage due to normal use and exposure to the environment. Exterior painting and coating of reservoirs, pump stations, and the pressure reducing stations help maintain the City's water facilities in good repair. The notice inviting bids was advertised on January 16, 2013, and bids were solicited. A summary of the bid invitations and bids received is as follows: 11 Invitations for Bid mailed 1 Invitation for Bid mailed to a Santa Ana vendor 6 Bids received 1 Bid received from a Santa Ana vendor 22C-1 Contracts Award for Painting Services April 1, 2013 Page 2 Bids were solicited, opened on February 12, 2013 and evaluated (Exhibit 1). The bids received from the recommended vendors are responsive to the specifications and meet the City's requirements. Staff recommends awarding contracts to the three lowest bidders to allow for competitive quotes on any given job. The annual aggregate amount is based on staff's projections. FISCAL IMPACT Funds are available in the Water Production & Supply Fund account no. 06017640-62300 ($33,000) and in the various departmental Contract Services - Professional account (no. 62300). APPROVED AS TO FUNDS AND ACCOUNTS: Raul Godinez 11 Francisco Gutierrez 1 Executive Director Executive Director Public Works Finance & Mgmt. Services Agency RG/NS/sp 220-2 ABSTRACT OF BIDS WATER PRODUCTION FACILTIY PAINTING SERVICES (SPEC. NO 13-002) Bidder Location Terms Items 1 - 6 Total Fixed Hourly Rates Average 7% Small Santa Ana Businesses Preference Bidder Location Terms Items 1 - 6 Total Fixed Hourly Rates Average Alpha Decor & Painting, Inc. Huntington Beach Net 30 $55,000.00 $143.00 Painting and Decor Ltd. Industrial Coating & Restoration Services Oceanside Net 30 $163,114.00 $170.00 T&M Painting and Construction, Inc. Anaheim Net 30 $96,500.00 $130.00 LDUR Painting Santa Ana Net 30 $32,858.00 $66.50 -$2,300.06 Tony Painting Trabuco Canyon Net 30 $58,550.00 $82.00 EXHIBIT 1 22C-3 Garden Grove Net 30 $75,950.00 $110.00 22C-4 REQUEST FOR COUNCIL ACTION CITY COUNCIL MEETING DATE: APRIL 1, 2013 CLERK OF COUNCIL USE ONLY: TITLE: APPROVED CONTRACT AWARD TO HAAKER ? As Recommended EQUIPMENT COMPANY FOR RENTAL ? As Amended OF A SEWER VACUUM AND JETTER El Ordinance on 1st Reading ? Ordinance on 2"d Reading TRUCK (SPEC. NO. 13-007) ? Implementing Resolution ? Set Public Hearing For_ CITY MANAGER RECOMMENDED ACTION CONTINUED TO FILE NUMBER Award a contract to Haaker Equipment Company for rental of a sewer vacuum and jetter truck for a five-month period in an amount not to exceed $55,200. DISCUSSION The City's sanitary sewer system is comprised of approximately 390 miles of sewer main lines and 8,000 sewer manholes. In accordance with the California Wastewater Discharge Requirements Program and the City's Sewer System Management Plan, the Public Works Water Resources Division performs routine sewer system maintenance and sewer main line cleaning operations. During the last couple of years the City's sanitary sewer system maintenance and cleaning activities have been drastically reduced due to staffing constraints creating a backlog. The rental of a sewer vacuum and jetter truck will allow the Water Resources Division to increase the maintenance and cleaning activities to meet the City's Sewer System Management Plan goals for this year and prevent a possible sanitary sewer overflow. The solicitation for bids called for a three-month rental period; however, the Public Works Water Resources Division anticipates potentially extending the services an additional two months. The award amount reflects the increase in the service period. The notice inviting bids was advertised on February 28, 2013, and bids were solicited. A summary of the bid invitations and bids received is as follows: 6 Invitations for Bid mailed 3 Bids received Bids were solicited, opened on March 12, 2013 and evaluated (Exhibit 1). The bid received from Haaker Equipment Company is responsive to the specifications and meets the City's requirements. 22D-1 Contract Award for Rental of a Sewer Vacuum Truck April 1, 2013 Page 2 FISCAL IMPACT Funds are available in the Public Works Sanitary Sewer Services account (no. 05617640-63001) and in the Water Systems Maintenance account (no. 06017641-63001). APPROVED AS TO FUNDS AND ACCOUNTS: Raul Godinez II Francisco Gutierrez r' Executive Director Executive Director Public Works Agency Finance & Mgmt. Services Agency RG/NS/sp 22D-2 ABSTRACT OF BIDS SEWER VACUUM AND JETTER TRUCK RENTAL (SPEC. NO 13-007) Environmental Haaker Nor-Cal Pipeline Rental Services, Equipment Services Bidder Inc. Company Location Artesia La Verne Yuba City Rental Cost $57,750.00 $55,000.00 $58,750.00 Equipment operation training $550.00 Included $1,000.00 Delivery/Pick Up $450.00 $200.00 $1,400.00 Grand Total $58,750.00 $55,200.00 $61,350.00 EXHIBIT 1 22D-3 22D-4 REQUEST FOR COUNCIL ACTION CITY COUNCIL MEETING DATE: APRIL 1, 2013 TITLE: CONTRACT AWARD FOR CITYWIDE RESIDENTIAL STREET REPAIR PHASE 17 (PROJECT NO. 137511) i CITY MANAGER RECOMMENDED ACTION CLERK OF COUNCIL USE ONLY: APPROVED ? As Recommended ? As Amended ? Ordinance on 1" Reading ? Ordinance on 2"d Reading ? Implementing Resolution ? Set Public Hearing For_ CONTINUED TO FILE NUMBER Award a contract to the lowest responsible bidder, United Paving Company, in accordance with the Base Bid, totaling $704,724, for the construction of the Citywide Residential Street Repair Phase 17. 2. Approve the Funding Analysis as shown in Exhibit 1 for a total estimated construction phase cost of $879,500. DISCUSSION The City's Pavement Management System has identified the concrete residential streets shown in Exhibit 2 as a high priority for rehabilitation. The pavement has deteriorated due to weather, age, heavy usage, and poor drainage. Portions of the adjacent curb and gutter, driveway approaches, curb ramps, and sidewalks are either missing or in disrepair and require replacement. Improvements include reconstructing pavement and replacing damaged concrete curb and gutter, driveway approaches, sidewalk, and constructing new cross gutters. Once completed, these improvements will extend the life of the pavement and enhance the ride quality, surface drainage, and appearance of the street. This project is funded with Community Development Block Grant (CDBG) funds. To be eligible for CDBG funding the majority of the project area must be within a low-moderate-income neighborhood. City staff has reviewed the census tract information to confirm that this recommended service area meets the requirements. The Notice Inviting Bids was advertised on January 8 and 9, 2013, and bids were opened on February 20, 2013. The following tables summarize the bid invitations mailed, the bids received, and the bid results: 23A-1 Contract Award for Citywide Residential Street Repair Phase 17 April 1, 2013 Page 2 CONTRACTOR PARTICIPATION DATA Santa Ana contractors receiving notices: 12 Contractors requesting bidding documents: 21 Bids received: 6 Bids received from Santa Ana contractors: 1 BID RESUTS SUMMARY RANK BIDDER'S NAME LOCATION BASE BID 1 Hardy & Harper Santa Ana $602,000 2 United Paving Company La Mirada $704,724 3 All American Asphalt Corona $719,650 4 Silva Construction, Inc. Rancho Cucamonga $735,675 5 R.J. Noble Company Orange $739,459 6 Excel Paving Company Long Beach $789,090 A total of six bids were received and all were deemed responsive. Two days after the bid opening, Hardy & Harper, Inc. (HHI), requested to be relieved of their bid, stating that they had made a clerical error in filling out their bid. After examining HH's bid documents, staff found sufficient grounds to relieve HHI from their bid and therefore recommends HHI's bid be disregarded. United Paving Company (UPC) submitted good faith efforts documentation related to the required Annual Anticipated Disadvantaged Business Enterprise Participation levels. Staff examined UPC's documentation related to good faith efforts and concluded that the unmet participation levels are immaterial to their bid. Staff therefore determines that the irregularity is minor and recommends award to UPC. The lowest responsive bid by United Paving Company in the amount of $704,724 and the next bid are both within 10 percent of the Engineer's Estimate ($658,390) and, therefore, those two bid results are within the standard acceptable range. ENVIRONMENTAL IMPACT In accordance with the California Environmental Quality Act, the proposed project is exempt from future review. Categorical Exemption Environmental Review No. 2013-5 will be filed for the project. 23A-2 Contract Award for Citywide Residential Street Repair Phase 17 April 1, 2013 Page 3 FISCAL IMPACT A project cost analysis shown in Exhibit 1 determines that the total funds needed to deliver the project, including construction administration, inspection, testing, and contingencies, is estimated to be $879,500. Funding is available to cover costs in the Gas Tax Residential Improvement account (No. 05817661-66220) and Community Development Block Grant account (No. 13518783-66220), Project No. 137511. APPROVED AS TO FUNDS AND ACCOUNTS: Raul Godinez II 1 Francisco Gutierrez Executive Directo Executive Director Public Works Agency Finance & Management Services Agency Nancy T. ards Interim Executive Director Community Development Agency RG/TC Exhibits: 1. Funding Analysis 2. Project Location Map 23A-3 23A-4 Exhibit 1 FUNDING ANALYSIS PROJECT NO. 13-1175 CITYWIDE RESIDENTIAL STREET REPAIR PHASE 17 Construction Contract $704,724 Contract Administration $38,300 Inspection and Testing $50,500 Survey Staking $15,504 Contingencies $70,472 TOTAL ESTIMATED CONSTRUCTION COSTS 879 500 23A-5 23A-6 Exhibit 2 Description: The existing PCC pavement is approximately 8" thick. Replacing the PCC with PCC Pavement or AC Pavement is the most expensive repair. The most viable and economical rehabilitation is to remove the 8" of PCC, import 4-5" of Crushed Miscellaneous Base and Cement treat it with the existing base and cap with 3" of AC. 1 ST S- L „P-LI JT ST L C, 1C" -, U ii LL C- ? ,J C Y ? t? . S? 9 :TF, ST 6 E3 F-I 1:1 y E R E3 U -1 1 3RD SD 'ST ?. c 2% S i L T s,- F---l f- i SANTA ANA IT`' D IL AGENDA CONTRACT AWARD TO HAMY AHD HARPER FOR M HE frcn YVME RES?AL STREET REPAIR PHASE 17. I 111N, LATE. (PROJECT N013_7911) FLGUC O s.m , ?R]L I. 280EXFIEPT 2 23A-7 23A-8 REQUEST FOR COUNCIL ACTION CITY COUNCIL MEETING DATE: APRIL 1, 2013 TITLE: CONTRACT AWARD FOR PARTON STREET SEWER MAIN IMPROVEMENTS (PROJECT NO. 126418) CITY MANAGER RECOMMENDED ACTION CLERK OF COUNCIL USE ONLY: APPROVED ? As Recommended ? As Amended ? Ordinance on 15f Reading ? Ordinance on 2"d Reading ? Implementing Resolution ? Set Public Hearing For CONTINUED TO FILE NUMBER 1. Award a contract to the lowest responsible bidder, Atlas-Allied, Inc., in accordance with the Base Bid in the amount of $258,760 for the construction of Parton Street sewer main improvements. 2. Approve the Cost Analysis for a total estimated project delivery cost of $323,400 as shown in Exhibit 1. DISCUSSION This project consists of replacing the old, deteriorated, and undersized sewer main located under Parton Street between 10th Street and Washington Avenue as shown in Exhibit 2. The improvements include installing a new sewer main, sewer laterals, manholes, and appurtenances. Once completed, the sewer main breaks and blockages associated with older and deteriorated systems will be eliminated, and the flow capacity will be increased, which would significantly reduce the chance of future sewer overflows. A Notice Inviting Bids was advertised on January 11 and 14, 2013, and bids were opened on January 29, 2013. The following is a summary of the bid invitations mailed, bids received, and bid results: CONTRACTOR PARTICIPATION DATA Santa Ana contractors receiving notices: 12 Contractors requesting bidding documents: 21 Bids received: 7 Bids received from Santa Ana contractors: 0 23B-1 Contract Award for Parton Street Sewer Main Improvements April 1, 2013 Page 2 BID RESULTS SUMMARY RANK BIDDER'S NAME LOCATION BASE BID 1 Atlas-Allied, Inc. Anaheim $258,760 2 GRFO, Inc. Moreno Valley $274,170 3 SND Construction, Inc. Arcadia $287,070 4 Palp, Inc. dba Excel Paving Company Long Beach $323,991 5 G. Hurtado Construction, Inc. Riverside $339,930 6 Bali Construction El Monte $341,644 7 SRD Engineering, Inc. Anaheim $368,066 A total of 7 bids were received and all were deemed responsive. The bid results and the lowest responsive bid by Atlas-Allied, Inc., in the amount of $258,760 is significantly lower than the Engineer's Estimate of $339,500. Therefore staff recommends awarding the contract and proceeding with construction. ENVIRONMENTAL IMPACT In accordance with the California Environmental Quality Act, the proposed project is exempt from further review. Categorical Exemption Environmental Review No. 2012-56 has been filed for this project. FISCAL IMPACT A project cost analysis shown in Exhibit 1 determines that the total funds needed to deliver the project, which includes construction administration, inspection, testing, and contingencies, is approximately $323,400. Funding is available to cover those costs in the Sewer Services Capital Project account (No. 05617640-66220), Project No. 126418. APPROVED AS TO FUNDS AND ACCOUNTS: l Raul Godinez 11 Executive Director' Public Works Agency Francisco Gutierrez V, Executive Director Finance & Management Services Agency RG/TC Exhibit 1: Cost Analysis 2: Project Location Map 23B-2 COST ANALYSIS PROJECT NO. 126418 PARTON STREET SEWER MAIN IMPROVEMENTS Construction Contract Contract Administration Inspection and Testing Survey Staking Contingencies TOTAL ESTIMATED CONSTRUCTION COSTS Exhibit 1 $258,760 $14,300 $19,100 $5,364 $25,876 323 400 23B-3 23B-4 i WASHINGTON- I STREET L4; PROJECT LIME STREET oc LOCATION -? to? w Q IOTN STREET ~ ? w w W C4 w w ?; O z z o z > ? a O a CIVIC CEATTER DRIVE STREET' EXH13T 2 VICINITY MAP NOT TO SCALE SANTA DNA ray, , `sir TItkp PARTON STREET ` f?'! q lo- Agenda Date SEWER MAIN IMPROVEMENTS {REBID) W ' .?_ . .?• 4-1-? PROJECT N0.12-6418 444- laml WW-,l 23B-5 23B-6 REQUEST FOR COUNCIL ACTION CITY COUNCIL MEETING DATE: MARCH 18, 2013 TITLE: AGREEMENT WITH CENTRAL PARKING SYSTEM, INC. FOR MUNICIPAL PARKING FACILITIES OPERA :GR R RECOMMENDED ACTION CLERK OF COUNCIL USE ONLY: APPROVED ? As Recommended ? As Amended ? Ordinance on 1St Reading ? Ordinance on 2"d Reading ? Implementing Resolution ? Set Public Hearing For CONTINUED TO a?? Z01,3 FILE NUMBER Authorize the City Manager and the Clerk of the Council to execute the attached agreement (Exhibit 1) with Central Parking System, Inc. for operating services of the City owned downtown parking facilities for a two-year term, for an annual amount of $30,000, with an option to extend the agreement for three additional one-year terms, subject to non-substantive changes approved by the City Manager and City Attorney. DISCUSSION The City of Santa Ana owns and operates five parking facilities within Downtown Santa Ana. The facilities are vital in providing easily accessible parking for the surrounding retail businesses and numerous visitors to this area. Four of the facilities are multi-level parking structures that accommodate both transient and monthly patrons and a surface lot that accommodates transient patrons. The facilities also provide parking for numerous events held throughout the year within the downtown. The parking facilities provide an initial impression to customers visiting Santa Ana; therefore, the efficient operation and excellent customer service are of primary importance The existing management agreement with Parking Concepts, Inc. was due to expire on December 31, 2012, with all renewal options exhausted. On November 19, 2012, City Council approved the release of a Request for Proposals (RFP) (Exhibit 2) for a municipal parking facilities operator, and a three-month extension to the agreement with Parking Concepts, Inc. to allow time for staff to complete the RFP process. Staff advertised and released the RFP on November 20, 2012 to seek a parking management firm experienced in operating municipal parking facilities. The RFP was posted on the city website and the California Public Parking Association. In addition, notifications were sent out to nine parking firms. Requirement of the RFP included: oversight of daily operation and management of the facilities, including, but not limited to: invoicing and collection of monthly fees, issuing validation stamps, collecting parking fees, activation of monthly access cards, preparation of monthly 25A-1 Agreement - Central Parking System, Inc. March 18, 2013 Page 2 utilization reports and maintenance. Additionally, to be included in the proposal was a Management Plan, Operations Plan, Transition and Implementation Plan, Facilities Improvement Plan and General Improvements/Recommendation Plan. The City received proposals from seven parking operator firms. The proposals were evaluated by a team comprised of a representative from each of the following agencies: Planning and Building Agency, Public Works Agency, Police Department and Community Development Agency. The evaluations were based on several criteria, including operator qualifications, proposed management, operation, facilities improvement, transitional and general improvement/recommendation plans, fee proposal and quality and depth of proposal. The top four parking firms were invited to the interview phase of the evaluation process, which included the same raters as mentioned above. The maximum obtainable rating score for each of the proposers was 400. The ratings for the top four parking firms are identified in Table 1: TABLE 1 TOTAL RANK PROPOSER LOCATION RATING SCORE 1 Central Parking Costa Mesa 371 System, Inc. 2 Modern Parking Los Angeles 345 3 ABM Irvine 323 4 Parking Concepts, Inc. Irvine 322 The evaluation committee determined that Central Parking System, Inc. was the top proposer and received the highest overall ranking as a result of their proposal (Exhibit 3) and interview. Central Parking presented a quality proposal and diligently addressed their proposed operations, transition and management plan. In addition, Central is providing for online reporting of monthly statements, allowing staff to view revenue and expenditures reports from their office and with the ability to drill down expenditures. Central Parking has been in business for over 43 years and currently provides similar parking operation and management services to the City of Anaheim, City of Riverside, City of Long Beach and the offices of South Coast Plaza. Additionally, in July of 2012, after a competitive selection process, Central was selected and approved to provide parking enforcement for the Santa Ana Police Department. The Police Department has noted that the transition plan 25A-2 Agreement - Central Parking System, Inc. March 18, 2013 Page 3 that Central has implemented has been successful. Central provided some innovative ideas including a web-based marketing program to promote parking in the Downtown. This includes creating a webpage featuring downtown parking information that provides directions, Google maps, rates and parking facility information as well as a mobile app that will assist visitors in finding public parking locations, parking rates and hours of operation. In addition, Central is providing monthly parkers with convenient online payment options. In 2012, Central merged with Standard Parking Corporation doubling the size of the firm and significantly enhancing the parking management capabilities they offer to their clients. Central has demonstrated the organizational credentials, resources and staff experience necessary to meet the City's high customer service expectation and effectively manage and operate the parking facilities. Following the evaluation process, staff entered into negotiations with Central Parking System, Inc. who has agreed to absorb the cost of the proposed web-based initiatives and therefore, is able to offer a reduced annual management fee of $30,000. However, the fee is only one component of the overall assessment of the proposals; they also agreed to incorporate additional community outreach to their plan to ensure a smooth transition. Combined with other evaluated criteria and their innovative recommendations, Central Parking System Inc. was the top rated parking firm. As stated in the letter from Central Parking System Inc. dated February 28, 2013 (Exhibit 4) and received as correspondence at the March 4, 2013 council meeting, Central Parking System Inc. has committed and intends to absorb all current employees, each of which will be submitted through their pre-employment screening process and additional training, if necessary. Based on the overall quality and thoroughness of the proposal, staff recommends the selection of Central Parking System, Inc. to operate and manage the downtown parking facilities. The initial contract would be for a two-year term with an option for three additional one-year renewals based on parking firm performance and cost effectiveness. Public Information and Public Records In accordance with the City's Sunshine Ordinance, the project Request for Proposals and summary of the consultant evaluation results are available on the City's "Open Government" website page http://www,santa-ana.org/bids-rfps/, and will be available on the website for a minimum of 30 days after City Council action on the matter. In addition, the project proposal, communication received, and evaluation/score sheets are available to the public upon request to the Community Development Agency. Local Preference Ordinance Per City ordinances the procurement of materials, supplies, labor and services involving expenditures between $5,000 and $100,000, the City will offer a 7% preference to qualifying local businesses and a 4% preference to Orange County businesses. To be eligible for Santa Ana's local preference program, a business must be registered with the California Department of General Services. None of the parking firms that submitted proposals are registered with the California Department of General Services. 25A-3 Agreement - Central Parking System, Inc. March 18, 2013 Page 4 FISCAL IMPACT Funds are available in the Downtown Parking Facilities account (no. 02718861 62300). 6-Y 1:2 11 1 Nancy T. E ards Interim Ex utive Director Community Development Agency NTE/GPL/kg APPROVED AS TO FUNDS AND ACCOUNTS: Francisco Gutierrez Executive Director Finance & Management Services Agency Exhibit: 1. Agreement 2. Parking Operations and Management Services RFP 3. Central Parking System, Inc. Proposal 4. Correspondence from Central Parking dated February 28, 2013 25A-4 OPERATING AGREEMENT FOR PUBLIC PARKING GARAGES & SURFACE LOT STAFFING AND FIELD MANAGEMENT BETWEEN THE CITY OF SANTA ANA AND CENTRAL PARKING SYSTEM, INC. This Agreement is made and entered into this day of 20 by and between the CITY OF SANTA ANA, a charter city and municipal corporation of the State of California ("City") and CENTRAL PARKING SYSTEM, INC. ("Operator"). W-I-T-N-E-S-S-E-T-H Recitals: A. City has issued a Request for Proposals 12-060 (Exhibit A) for the operation of the downtown parking garages and surface parking lots. City desires to procure adequate and efficient management of certain public parking garages and surface parking lots for which it has operational responsibility, which structures are currently described as follows: Parking Garage A: 440-space garage existing on the northeast corner of Broadway and Third Street. 2. Parking Garage B: Bush and French S 3. Parking Garage C: Streets. 4. Parking Garage D: Streets. 700-space garage on the south side of Fifth Street between treets. 400-space garage on the northwest corner of BircT?&t'woi-ird 400-space garage on the southwest corner of Fifth and Main Surface Parking Lot #1: 62 space surface parking lot on the northeast corner of Bush and Third Street. B. Operator is experienced in the operation and management of automobile parking garages and surface parking lots, and is ready, able and willing to undertake the operation and management of the above-described parking garages and lots. C. The City can, at any time during the Term of this Agreement, request to have additional locations not listed above be managed under this Agreement subject to additional fees. D. In undertaking the performance of this Agreement, Operator represents that it is knowledgeable in its field and that any services performed by Operator under this Agreement will be performed in compliance with such standards as may reasonably be expected from a professional consulting firm in the field. EXHIBIT 1 25A-5 Wherefore, in consideration of their mutual and respective promises and subject to the terms and conditions hereinafter set forth, the parties hereto do hereby agree as follows: 1. DEFINITIONS For purposes of this Agreement, the following meanings shall apply: A. "Premises" shall initially mean Parking Garages A, B, C, and D, along with Surface Parking Lot 91, used interchangeably with the term "Parking Facilities" (see Exhibit A, attached hereto and incorporated herein). Additional Premises may be added by the City during the term hereof. B. "City" shall mean the City of Santa Ana, California, a charter city and municipal corporation. C. "Contract Administrator" shall mean the City Manager or his/her designee; the person on City staff that is appointed to be the contact person with regard to this Agreement. D. "Fiscal Year" shall mean January 1 through December 31. E. "Gross Revenue" shall mean the total amount of all parking receipts, admission, rentals, and other fees of any nature or kind charge, received, or collected by Operator in the course of operating the Premises, whether such monies are received at the Premises or elsewhere. F. "Hazardous Materials" shall mean any and all (a) substances, products, by- products, waste, or other materials of any nature or kind whatsoever which is or becomes listed, regulated or addressed under an Environmental Law, and (b) any materials, substances, products, by-products, waste, or other materials of any nature or kind whatsoever whose presence in and of itself or in combination with other materials, substances, products, by-products, or waste may give rise to liability under any Environmental Law or any statutory or common law theory based on negligence, trespass, intentional tort, nuisance, strict or absolute liability or under any reported decisions of any state or federal court; and (c) any substance, product, by-product, waste, or any other material which may be hazardous or harmful to the air, water, soil, environment or affect industrial hygiene, occupational, health, safety and/or general welfare conditions, including without limitation, petroleum and/or asbestos materials, products, by-products or waste. G. "Management Fee" shall mean the fee that the City pays the Operator for performing those obligations set forth in the Agreement. The fee is proposed as an annual maximum fixed amount and is paid on a monthly prorated basis. H. "Parking Manager" shall mean the person that the Operator selects and appoints whose responsibility shall be overseeing the operation of the Parking Facilities, as further discussed in Sections 12 and 13 hereof. 25A-6 I. "Reimbursable Expenses" shall mean expenses incurred by Operator for equipment or supplies, or paid to a third party vendor, which are not included as part of the operating fee and which shall be reimbursed by the City. 2. SCOPE OF SERVICES Operator shall perform those services as specified in detail in the RFP and the attached Proposal dated January 2, 2013, attached hereto and incorporated as Exhibit B. Operational services shall include valet parking services and the installation of certain improvements to enhance garage/parking lot security and operations, as requested by the City. These improvements may include, but are not limited to: upgrading/adding lighting, installation of security cameras, and improving circulation, where possible. Budgets shall be submitted for each Fiscal Year or portion thereof occurring during the term of this Agreement showing the estimated Operating Expenses for such Fiscal Year or portion thereof occurring during the term of this Agreement, in such format as is required by the Contract Administrator, or his/her designee. The initial proposed budget shall be submitted by Operator to the Contract Administrator prior to the commencement date set forth herein. Subsequent proposed budgets should be submitted prior to the commencement of the Fiscal Year to which they pertain. Operator and the Contract Administrator shall cooperate in good faith to develop reasonable approved budgets, provided, however, that the Contract Administrator shall retain ultimate authority to determine each approved budget in the event of disagreement. Any approved budget may be amended at any time by a written amendment approved by the Contract Administrator and Operator. In the event that the City incurs any obligation for Operating Expenses, which are not in accordance with an approved budget, City may deduct the amount of such obligation from the Management Fee. 3. TERM OF AGREEMENT 3.1 Initial Term - The initial term of this Agreement is a two (2) year term, from March 1, 2013 to February 28, 2015. 3.2 Options - City has the right to extend the term of this Agreement for three (3) additional one-year periods (the "Additional Terms"), based upon the same conditions of the Initial Term, subject to adjustments for compensation. City shall notify Operator in writing of its exercise of its option for an Additional Term no less than thirty (30) days prior to the end of the then current Term. 4. COMPENSATION a. As total compensation for Operator's services under this Agreement, City agrees to pay and Operator agrees to accept, a management fee in the amount of Two Thousand Five Hundred Dollars ($2,500) per month. b. Adjustments to Charges. The parties may agree to an annual adjustment (not to exceed 2%) at the end of the first year of the Agreement every year thereafter, utilizing the month of December statistics and supporting documentation. The two indices which 25A-7 will be used for determining adjustments shall be the most recent December Consumer Price Index (CPI) for All Urban Consumers for Los Angeles-Anaheim-Riverside CMSA, published by the United States Department of Labor Bureau of Labor Statistics or any relevant successor for the Orange County area. c. Extra Work. No new work of any kind shall be considered as extra unless a separate estimate is given for said work and the estimate is approved by the City in writing before work is commenced. The Operator will be required to provide detailed information of such extra work. Documentation of contract compliance may be required on some occasions. 5. DESIGNATION OF OPERATOR AS MANAGER: PARKING FACILITIES TO BE OPERATED A. Non-exclusive Agreement. Operator's right to operate the Parking Facilities is non-exclusive. B. Designation of Operator as Manager. City hereby designates and hires Operator as the operator and manager of the hereinafter described Parking Facilities and Operator accepts such designation and agrees to operate and manage the Parking Facilities subject to the terms, covenants and conditions of this Agreement. Operator acknowledges that this Agreement conveys no interest in nor attaches to any underlying real property comprising the Parking Facilities. Accordingly, City and Operator agree that nothing in this Agreement shall entitle or permit or be construed to permit Operator to file any claim, lien or notice against any real property. As material consideration for this Agreement, Operator waives any rights it may now or hereafter have to record a lis pendens against the Parking Facilities under Section 405 et. seq. of the California Code of Civil Procedures, or any.other provision of law, if a dispute arises under this Agreement. C. Parking Facilities to be Operated. Operator shall operate those certain vehicular Parking Facilities, together with all incidental and appurtenant improvements constructed thereon, shown on Exhibit A, attached hereto and made a part hereof, hereinafter referred to as the "Parking Facilities," in accordance with the terms and conditions set forth in this Agreement. D. Performance. The hours of operation of each Parking Facility are set by the City. Operator must staff each facility sufficiently during all operating hours. It is expected that the parties will discuss and agree upon levels of staffing; however, if the parties cannot agree, the decision of the Contract Administrator shall control. Maintenance tasks should be performed at such hours as to minimize the impact on customers. E. Modification by City. The City may, during the term of this Agreement, modify the list of Parking Facilities listed in the Recitals and on Exhibit A, attached hereto and incorporated herein. It may also modify parking space inventory. Such modifications shall not be considered a breach of this Agreement; nor shall City Council approval be required for such modification unless the management fee increases. 25A-8 6. COVENANTS OF THE OPERATOR A. Operator agrees throughout the term of this Agreement to manage, operate, supervise, and maintain the Premises economically, professionally, diligently, effectively, and to the best of its ability. The Operator agrees not to use or permit the use of the Premises for any purpose other than for vehicular parking, nor to engage in or permit any other business activity on, within or from the Premises. The Operator must manage and operate the Parking Facilities in a manner that reflects the City's commitment to customer service, careful stewardship of the public's capital investments, adequate safeguards on City's revenues and professional management of the City's services. B. The Operator, as operator and manager of the Premises, shall comply with and conform to all provisions of law including, without limiting the generality of the foregoing, all requirements of all Federal, State and local enactments, bylaws, and other governmental or municipal regulations now or hereafter in force which relate to the operation, management, and supervision of the Premises, and the Operator shall comply with all Police, Fire, and safety regulations imposed by any governmental, State, or City authorities, or made by property insurance companies, and shall obtain and maintain all licenses and consents necessary for the proper and lawful operation, management, and supervision of the Premises. C. Operator agrees that this Agreement shall not be construed as granting any right of possession, estate, title or interest in the Parking Facilities. Operator agrees that this Agreement shall not impair the City, its agents or employees from entering the Parking Facilities at any time. D. Operator agrees and acknowledges that it is an independent contractor and not an employee of the City. Operator shall maintain complete control over all of its employees and any subcontractors. This Agreement is not intended nor shall it be construed to create an employer-employee relationship, a joint venture relationship, or to allow the City to exercise discretion or control over the professional manner in which Operator performs the services which are the subject matter of this Agreement; however, the services to be provided by Operator shall be provided in a manner consistent with all applicable standards and regulations governing such services and the terms of this Agreement. Operator shall pay all salaries and wages, employer's social security taxes, unemployment insurance and similar taxes relating to employees and shall be responsible for all applicable withholding taxes. Neither Operator nor City is granted any right or authority to assume or create any obligation on behalf of the other. 7. COLLECTION OF REVENUES AND PAYMENT OF EXPENSES The Operator shall deposit daily in a separate interest bearing account in a chartered bank approved by City all Gross Revenue received by the Operator in the performances of this Agreement. The Operator shall promptly pay when due all operating expenses. All such expenses shall be promptly paid by the Operator from the Gross Revenues deposited as set forth herein. If at the end of a given month Gross Revenues previously collected are insufficient to pay all expenses, the Operator will carry-over that amount, up to Ten Thousand Dollars ($10,000), to the subsequent month(s) where future revenues can be used to reimburse these expenses. For the 25A-9 amount exceeding Ten Thousand Dollars ($10,000) of unreimbursed expenses for a given month the City shall promptly pay the Operator upon submission of the monthly statement. On or before the fifteenth (15th) day of each month, Operator shall remit to City the funds remaining after deducting from Gross Revenues the Operating Expenses and Management Fee for the preceding month. 8. RECORDS AND ACCOUNTS A. Records. The Operator shall, at all times during the term of this Agreement, keep or cause to be kept true and complete books, records, and accounts of all gross receipts from the operation of the Parking Facilities within each of the Parking Facilities. The books, records, and accounts shall be supported by source documents such as computer records and printouts, cash register tapes, and/or other pertinent documents. Computer and/or cash register totals shall be read and recorded by the Operator at the beginning and end of each business day for each exit lane. The Operator shall provide, subject to reimbursement by the City, serially numbered tickets compatible with and for use in operating the parking control equipment provided by the City for monitoring vehicular parking and shall keep a record of said tickets acceptable to the City. B. Accounting Year. For this Agreement, the accounting year shall be January to December. The accounting year shall be maintained throughout the term of the Agreement unless the Contract Administrator approves in writing a different accounting year. Contract Administrator shall approve a change in accounting years only in the event the accounting year in use results in undue hardship for either the Operator or the City and not because of mere convenience or inconvenience. C. Financial Statements. Within ninety (90) days after the end of each accounting year, the Operator shall, at the Operator's sole expense, submit to the City a Statement of Gross Receipts, audited by a Certified Public Accountant, for each accounting year. D. Failure to Submit Financial Statements. In the event Operator fails to submit the financial statements required in paragraph C above by the due date, Contract Administrator may require that Operator pay to the City any and all costs incurred by City to prepare the required financial statement, plus an administrative fee equal to 50% of those costs. E. Audits. All the Operator's books of accounts and records and supporting source documents related to this Agreement or to business operations conducted within or from the Parking Facilities shall be kept and made available at one location within the limits of Orange County, California. The City shall, through its dully 6 25A-10 authorized agents or representatives, have the right to examine and audit said books of accounts and records and supporting source documents at any and all reasonable times for the purpose of determining the accuracy thereof, and of the monthly statements made and monies received. The City upon request of the Operator and at the City's sole discretion, may authorize the above-referenced books and records and supporting source documents to be kept in a single location outside the limits of Orange County provided the Operator shall agree to pay all expenses, including but not limited to transportation, food, and lodging, necessary for the City to audit said books and records. The full cost of any audit by the City, as determined by the City, shall be borne by the Operator if either or both of the following conditions exist: 1. the audit reveals an underpayment of more than fivepercent (5%) of gross receipts reported and paid by the Operator in accordance with this Agreement when compared with the gross receipts which should have been reported and paid as revealed by audit; 2. The Operator has failed to maintain true and complete books, records, accounts and supporting source documents in accordance with Paragraph A (Records) of this Section. The adequacy of such books, records, accounts, and supporting source documents shall be determined at the sole discretion of the City. Otherwise, the City shall bear the cost of said audit, excluding the aforementioned expenses related to audit of documents kept outside the limits of Orange County. Upon request of the City, the Operator shall promptly provide, at the Operator's expense, necessary data to enable the City to fully comply with any and every requirement of the State of California or the United States of America for information or reports relating to this Agreement. F. Records and Audits: Except as otherwise provided herein, all parking charges shall be recorded by means of cash registers or other comparable devices as provided for Operator's use by City which display to the customer the amount of the transaction and automatically issue a receipt. The registers shall be equipped with devices, which lock, in parking charge total and other transaction numbers and details. Totals registered shall be read and recorded at the beginning and end of each day. Cash register tapes tickets, and reconciliation of the proceeding day's transaction shall be submitted to the City monthly, or as required by the Contract Administrator. Operator shall issue serial numbered tickets for each admission, and shall keep an adequate record of said tickets; both issued and un-issued, and 25A-11 shall be responsible for the distribution and collection of monthly parking card and monthly revenues. 2. The Operator's book of account, records, and supporting source documents related to this agreement or to business operations conducted within or from the Premises shall be kept and made available at one location within the limits of the County of Orange. City shall, through its duly authorized agents or representative, have the right to examine and audit said books of account, records, and supporting source documents at any and all reasonable times for the purpose of determining the accuracy thereof, and of the monthly statements of sales made and monies received. 3. The City, upon request of Operator and, at the City's sole discretion, may authorize the above-referenced books and records to be kept in a single location outside the limits of Orange County provided Operator shall agree to pay all expenses including, but not limited to, transportation, food, and lodging necessary for the City to send a representative to audit said books and records. The Contract Administrator shall not exercise said right more than twice each accounting year. 4. The full cost of said audit, as determined by City, shall be paid by Operator if either or both of the following conditions exist: (a) The audit reveals an underpayment of more than five percent (5%) between the balance of revenue due as reported and paid by Operator in accordance with this Agreement, and the balance of revenue due as determined by said audit. (b) Operator has failed to maintain true and complete books, records, accounts, and/or supportive source documents in accordance with this agreement. The adequacy of records shall be determined at the sole discretion of the City. Otherwise, City shall bear the cost of said audit, excluding the aforementioned expenses related to audit of documents kept outside the limits of Orange County. Upon the request of City, Operator shall promptly provide, at Operator's expense, necessary data to enable City to fully comply with any and every requirement of the State of California or the United States of America for information or reports relating to this Agreement, and to Operator's management of the Premises. Such data shall include, if required, a detailed breakdown of Operator's receipts and expenses. G. Failure to Maintain Adequate Records. In addition to any other remedies available to the City at law, in equity, or under this Agreement, in the event the Operator fails to maintain and keep books, records, and accounts relating to the Operator's operations on or from the Parking Facilities and source documents relating thereto, or to make the same available to the City for examination and audit, or to record sales and/or to maintain registers to record sales, or to provide financial statements and other information to the City regarding gross receipts as 25A-12 required by this Agreement, the City, at the City's option, may: Perform such examinations, audits, and/or investigations itself or through contractors, agents, or employees as the City may deem appropriate to confirm the amount of gross receipts payable to the City by the Operator under this Agreement and any and all costs and/or expenses incurred by the City in connection therewith shall be promptly reimbursed to the City by the Operator upon demand. 2. Provide accounting services and/or a system for recording gross receipts, including without limitation, cash registers, for use by the Operator in conducting business transactions upon or from the Parking Facilities, and, at the City's option, maintain personnel on the Parking Facilities to observe and/or record such transactions during the Operator's business hours, or from time to time, all at the Operator's sole cost and expense and, in such event, the Operator shall promptly reimburse the City for any and all costs incurred by the City in connection therewith; and/or Require that Operator pay to the City, upon demand amounts equal to and based on the City's reasonable estimate of the actual gross receipts from parking operations conducted on or from the Parking Facilities. Any such estimate made by the City in good faith shall be conclusive and binding upon the Operator. Costs payable by Operator pursuant to this Section shall include reimbursement to City, for City provided services at such rates as the City may from time to time in good faith establish for such services. In the case of services provided by the City's employees, such rates shall be sufficient to reimburse the City for employees' salaries, including employee taxes and benefits and the City's overhead or, may be the rate for such services that would be charged by a qualified third party or parties, if engaged by the City to perform such services. H. Retention Period/Ownership of materials. All reports, documents, or other materials developed or discovered by Operator or any other person engaged directly or indirectly by Operator to perform Operator's services for the City are to be maintained and retained for a period of three (3) years. Said documents shall be the property of the City without restriction or limitation upon their use. 9. INSURANCE The Operator shall, at its own cost, maintain insurance acceptable to City in full force and effect throughout the term of this Agreement. The policy of policies of insurance maintained by Operator shall provide the following limits and coverage: 1. Commercial General Liability (CGL) or Garage Liability: Insurance Services Office (ISO) Form CG 00 01 12 07 covering CGL on an "occurrence" basis, including products- 25A-13 completed operations, personal & advertising injury, with limits no less than $2,000,000 per occurrence. If a general aggregate limit applies, either the general aggregate limit shall apply separately to this project/location or the general aggregate limit shall be twice the required occurrence limit. A. "This insurance shall not be cancelled, limited in scope of coverage, or non- renewed until after thirty (30) days' written notice has been given to the Community Development Agency of the City of Santa Ana." B. Such insurance shall be primary. "It is agreed that any insurance maintained by the City of Santa Ana will apply in excess of, and not contribute with, insurance provided by this policy." C. "The City of Santa Ana and its officers, agents, and employees are added as additional insured as respects operation of the named insured at the Parking Garage located at the northeast corner of Broadway and Third Street, the Garage on the south side of Fifth Street between Bush and French Streets, the Garage on the southwest corner of Fifth and Main Streets, the Garage on the northwest corner of Birch and Third Streets, and the surface parking lot located on the northeast corner of Bush and Third Street in the City of Santa Ana." A sample Additional Insured Endorsement is attached hereto and incorporated herein as Exhibit C. The Additional Insured Endorsement shall be amended periodically to reflect all parking garages/parking lots that Operator manages on behalf of the City. 2. Garage Keeper's Legal Liability: with limits no less than $2,000,000 covering the Operator and the City against claims, liabilities, losses, or suits covering exposures for loss of or damage to vehicles in Operator's care, custody and control. 3. Commercial Crime including Employee Dishonesty: with limits not less than $100,000 for Employee Dishonesty and $10,000 for depositors forgery, loss of money and securities, inside or outside the premises and including safe robbery or burglary 4. Workers' Compensation: as required by the State of California, with Statutory Limits, and Employer's Liability Insurance with limit of no less than $1,000,000 per accident for bodily injury or disease. 5. General Insurance Requirements: Operator agrees to deposit with City, on or before the effective date of this Agreement, certificates of insurance necessary to satisfy City that the insurance provisions of the Agreement have been complied with and to keep such insurance in effect and the certificates therefore on deposit with City during the entire term of this Agreement. City shall retain the right at any time to review the coverage, from, and amount of the insurance required hereby. If, in the opinion of the City, the insurance provisions in this Agreement do not provide adequate protection for City and for members of the public using the Premises, City may require Operator to obtain insurance sufficient in coverage, form, and amount to provide adequate protection. City's requirement shall be reasonable, but shall be designed to assure protection from and against the kind and extent of the risks, which exist at the time a change in insurance is required. 10 25A-14 City shall notify Operator in writing of changes in the insurance requirements, and if Operator does not deposit copies of acceptable insurance policies with City incorporating such changes within sixty days (60) of receipt of such notice, Operator shall be in default without further notice to Operator, and City shall be entitled to exercise all legal remedies. The procuring of such required policy or policies of insurance should not be construed to limit Operator's liability hereunder or to fulfill the indemnification provisions and requirements of this Agreement. 10. INDEMNIFICATION The Operator shall indemnify and hold the City of Santa Ana, its officers, employees and agents harmless from and against: (a) Any and all liability, penalties, losses, damages, costs and expenses, demands, causes of action, claims or judgments arising from or growing out of any injury to any person or persons, or any damage to any property as a result of any accident or other occurrence during the term of this Agreement occasioned by any negligent act or omission of the Operator, its officers, employees, agents, servants, subtenants, concessionaires, licensees, contractors, invitees or permittees, or arising from or growing out of the negligent use, maintenance, or operation of the Premises during the term of this Agreement. (b) From and against all legal costs and charges, including reasonable attorney's fees, incurred with respect to any of such matters and the defense of any action out of the same, or in discharging the Premises or any part thereof from any and all liens, charges or judgments which may accrue or be placed thereon by reason of any negligent act or omission of the Operator. (c) The Operator shall further indemnify and hold harmless the City from any loss of Gross Revenue due to dishonesty, theft, or negligence of any officer, agent, or employee of the Operator. The Operator may protect itself from such liability for such fidelity losses through higher fidelity bonding of its officers, agents, or employees than is required by this Section, but failure to do so shall in no way relieve the Operator from its obligation to indemnify the City of any such losses. (d) Notwithstanding the foregoing, nothing herein shall be construed to require Operator to indemnify the Indemnified Parties from any Claim arising from the sole negligence or willful misconduct of the Indemnified Parties. Nothing in this indemnity shall be construed as authorizing any award of attorney's fees in any action on or to enforce the terms of this Contract. This indemnity shall apply to all claims and liability regardless of whether any insurance policies are applicable. The policy limits do not act as a limitation upon the amount of indemnification to be provided by the Operator. 11. PUBLIC PARKING RATES A. Parking Rates. The City shall determine parking rates. The 11 25A-15 implementation of any parking rate adjustment shall be the responsibility of the Operator. As part of such implementation, the Operator shall be responsible for replacement of all parking rate signs in accordance with Section 12 ("Maintenance Obligations of Operator"), and for notifying the public of the new parking rates and their effective date. Such public notice shall be given by posting notices conspicuously at each entrance and exit to Parking Facilities for a minimum of ten (10) business days before the date the adjustment becomes effective. Parking rates shall at all times be posted by Operator within one place at each entrance and exit to the Parking Facilities on clearly legible signs of the type, character and locations approved by the Contract Administrator. Operator must install new parking rate signs within one month of the start date of this Agreement. All new signs must be compatible with existing signs at the Facility and be approved by the Contract Administrator. B. Validated Parking. Validated parking shall be permitted as authorized by the City. The Operator will bill those agencies authorized to validate parking tickets for their respective validations. The Operator shall make no other arrangements for validation without prior written authorization by the Contract Administrator. C. Monthly Parking Permits. The Operator shall issue permits and collect monthly fees at the Parking Manager's office at the Parking Facilities and provide for online payment capabilities. The City shall establish monthly parking rates. The Operator shall be responsible for monitoring payment for monthly permits and for invalidating un-renewed permits the first day of each month. D. There shall be no free parking except as follows: One space per cashier booth in each Facility to accommodate the Operator's employees. 2. City of Santa Ana and/or their contractor's vehicles only while performing construction or conducting building and grounds maintenance/repair activities. 12. MAINTENANCE OBLIGATIONS OF OPERATOR A. The Operator expressly agrees to maintain the Parking Facilities in a safe, clean, sanitary condition, to the complete satisfaction of the Contract Administrator, and in compliance with all applicable laws. The Operator shall conduct all routine maintenance in accordance with the Parking Facilities Maintenance Schedule (Exhibit A) attached hereto and made a part hereof, all of which shall be a reimbursable operating expense. Operator shall make minor repairs (defined as repairs costing $500.00 or less per incident) promptly and as needed. Repairs in excess of $500.00 which do not create an imminent threat to public safety shall be made after consultation with the Contract Administrator, and as he/she directs. B. The Operator shall be responsible for routine daily maintenance of the Parking Facilities including, but not limited to: 12 25A-16 Keeping the Parking Facilities, including stairwells, free and clear of rubbish, litter, and animal or human waste. If animal and/or human waste are present, Operator shall clean and sanitize the affected areas as needed. 2. Providing janitorial services to the employee restrooms, including servicing clogged plumbing and cleaning floors and fixtures. Maintenance of attendant booths, Parking Manager's office and storage areas to assure a clean and neat appearance 4. Elevator cleaning including elevator lobby area. Checking ceiling-mounted signage for loose connections or damage. 6. Checking illuminated signs for damage and necessary bulb replacement. Checking parking and revenue control equipment for proper operations. Immediate removal of graffiti from buildings and walls. The Contract Administrator shall approve method(s) used to remove graffiti. C. The Operator shall provide containers for trash and garbage as approved by the City and provide for daily removal of trash and garbage from the Parking Facilities. D. The Operator shall be responsible for weekly scheduled machine sweeping in each parking structure and each surface lot, and semi-annual garage steam cleaning. Any areas not accessible to machine sweeping shall be swept by hand prior to the mechanical sweeping process. The first steam cleaning shall be completed no later than July 2013 and every six (6) months thereafter. E. The Operator shall remove excessive accumulations of grease or oil on parking surfaces on a weekly basis. Any grease or oil spill that constitutes a hazard shall be removed immediately. F. The Operator shall maintain adequate portable fire extinguishers, charged and ready for use, in accordance with governing fire regulations and ordinances. G. The Operator shall keep and maintain, to the satisfaction of the City, all signs and graphics in a clean and legible condition free from graffiti. Any replacement of signs or additional signs shall be provided by the Operator and the cost thereof shall be reimbursable by the City. Replacement materials shall be of the same quality material, letter style, design, and color as other similar signs within the facility. All signs placed by the Operator in the Parking Facilities, attendant booths, or Parking Manager's office must have the prior approval of the Contract Administrator. 13 25A-17 H. The Operator shall keep all glass surfaces in and around attendant booths, Parking Manager's office, stairwells and elevators clean. 1. The Operator shall keep all parking control equipment, including housings, clean and well maintained as recommended by service manuals. The Operator shall be responsible for maintaining all painted surfaces on parking equipment, attendant booths, posts, curbs and islands. Painting shall be provided in a professional manner including but not limited to surface preparation and priming as needed. The Contract Administrator must approve paint colors. If the Operator fails to maintain or make repairs or replacements as required herein, the Contract Administrator shall notify the Operator in writing of said failure. Should the Operator fail to correct the situation within three (3) days after receipt of written notice, the Contract Administrator may make the necessary correction or cause it to be made and the cost thereof, including but not limited to the cost of labor, materials, equipment, and an administrative fee equal to twenty five percent (25%) of the sum of such items, shall be paid by the Operator by means of deduction from the monthly compensation due the Operator. 13. RESPONSIBILITIES AND REQUIREMENTS OF OPERATOR The Operator shall, in the manner and method of operating the Parking Facilities, assure the highest degree and standards of courtesy, politeness, conduct, and demeanor on the part of its officers, agents, employees, and representatives, and shall at all times during the term of this Agreement, comply fully with the following conditions and requirements: A. The Operator shall charge and collect from all persons utilizing the parking facilities within the Parking Facilities the fees or charges established by the City. B. The Operator shall conduct its operations in a manner so as not to annoy, disturb, or be offensive or rude to customers, patrons, or other users of the Parking Facilities. C. Language Proficiency. The Operator shall select personnel that have the ability to read signs, labels, work schedules and simple instructions in both English and Spanish; understand and follow oral directions in English and Spanish; write simple messages in English and Spanish, and speak both languages sufficiently to communicate clearly with the public. D. Parking Manager. The Operator shall select and appoint a Parking Manager whose responsibility shall be overseeing the operation of the Parking Facilities. Such person must be highly qualified, experienced, and successful manager of parking facilities, vested with full power and authority with respect to the method and manner of operating the Parking Facilities. The Parking Manager shall be present on-site a minimum of eight hours per day between the hours of 7:00 am and 6:00 pm. The Parking Manager shall maintain an office on-site and shall be available upon 15 minutes notice during regular business hours. At all times 14 25A-18 during his/her absence from the Parking Facilities, a shift supervisor shall be in charge of the parking operation and available at such on-site location. E. Conduct of Employees. The Operator shall control the conduct, demeanor, and appearance of its officers, agents, employees, and representatives. Cashiers and shift supervisors while on duty shall wear uniforms with clearly visible and readable nametags, which shall at all times be maintained in a neat and clean condition. The Contract Administrator shall approve the uniforms and nametags. All personnel shall be trained by the Operator to render a high degree of courteous and efficient service, and it shall be the responsibility of the Operator to maintain close supervision over such personnel to assure a high standard of service to patrons of the Parking Facilities. Upon objection by the Contract Administrator to the unprofessional conduct, demeanor, or appearance of such personnel, the Operator shall immediately take all steps necessary to correct the conduct, demeanor, or appearance, which is the cause of the objection. F. Employee Honesty. The Operator shall take every precaution to protect the City's revenue, and to ensure that all sums due and owing the City from patrons of the Parking Facilities are properly assessed, collected, accounted for, and deposited into a depository selected and approved by the City. The Operator shall not knowingly employ or keep in its employ for purposes of conducting operations under this Agreement any individual who has been convicted in a court of competent jurisdiction of theft or misappropriating funds. G. Monthly Parking Permits. In addition to the monthly fee, the Operator shall collect a $25 administrative fee for the establishment of each new monthly account. Records for the administrative fee shall be maintained for twelve months after the account has been closed. Should the cardholder return with his/her previously assigned card key within that twelve-month period, no additional administrative fee shall be charged. The Operator shall charge a $15 replacement fee for replacement of a lost card key. The Operator shall identify administrative fees and fees collected for replacement card keys separately on the daily reports and in other records and accounts and shall include the fees collected in the daily receipts. H. Unauthorized Activities. The Operator shall not engage in nor permit any of its officers, agents, employees, or representatives to engage in the sale of supplies, products, or services of any kind, except those authorized by this Agreement, at retail or wholesale, on or from the Parking Facilities, nor install, maintain or operate or permit the installation, maintenance or operation on the Parking Facilities of any vending machine or device designed to dispense or sell food beverages, tobacco products or merchandise of any kind whether or not included in the foregoing categories. 1. Daily Inspection. The Operator shall inspect the Parking Facilities described in this Agreement on a daily basis to determine if any inherently or potentially dangerous conditions or defects exist, said inspection to include, but not be 15 25A-19 limited to, the following: • Abnormal accumulations of grease or oil on the pavement • Pot holes • Dangerous grade changes • Broken glass • Broken tire guards • Protruding pipes • Leaking gas tanks • Broken or burned out lighting fixtures • Graffiti • Conditions likely to cause a pedestrian to trip or fall • Hazards to tires, and other unsafe conditions The results of each daily inspection shall be recorded in a written report and maintained by Operator. Operator shall notify Contract Administrator immediately of any hazardous conditions or defects. If the Operator defaults in the performance of any covenant, condition, or agreement contained in this clause, and such default is not corrected within twenty-four (24) hours after the Operator receives written notice from the City, the City may impose a penalty as set forth in the Liquidated Damages term (Section 29) hereof, for each day the Operator remains in default, or the City may terminate this Agreement and take over possession and operation of the Parking Facilities in accordance with the provisions of Section 28 ("Termination By City") herein. 14. HAZARDOUS MATERIALS 13.1. Prohibited. The use and storage of Hazardous Materials by the Operator in the Parking Facilities is prohibited except as necessary to perform the services required under this Operating Agreement. To the extent the Operator must use Hazardous Materials to perform the services required under this Operating Agreement, the Operator shall comply with the following conditions: a. The Operator shall comply with all Federal, State and local laws and regulations regarding the use, storage and disposal for such Hazardous Materials. b. The Operator shall be solely responsible for obtaining all permits necessary to use, store, or dispose of the Hazardous Materials it uses. c. The Operator shall take all necessary precautions to prevent any Hazardous Materials it uses from entering into any storm or sewage drain system, or into the air or groundwater or from being released on the Parking Facilities. 16 25A-20 d. The Operator shall be solely and fully responsible for the release of any Hazardous Material that it uses. The Operator shall timely comply with all requirements of all appropriate governmental agencies and authorities in its investigation, remediation and clean up of any release of a Hazardous Material. If the Operator does not promptly commence and diligently pursue the remediation and clean up any release of such Hazardous Material, the City, in its discretion, may pay, to have the release remediated and cleaned up, and the Operator shall reimburse the City within fifteen (15) business days of City's demand for payment. The failure to commence remediation and clean-up and to provide City with a schedule for diligent completion of the remediation within sixty (60) days after discovery of such release, or danger of release, of such Hazardous Material shall constitute prima facie evidence of failure to promptly commence remediation. e. The Operator agrees to defend, indemnify and hold harmless the City, its trustees, officers, officials and employees from any and all losses, claims, actions costs, expenses, judgments, subrogation or other damages resulting from injury to any person or damage to property, including, without limitation, the cost of any cleanup and remediation of Hazardous Materials, which the City may sustain as a result of the presence, use, storage or cleanup of Hazardous Materials in the Parking Facilities that are attributable in any manner to the Operator. The obligations set forth in this Section shall survive the expiration or earlier termination of this Operating Agreement. 13.2. Reporting Obligation. Upon becoming aware of any release of a Hazardous Material in a Parking Facility, the Operator shall immediately report such release to the City and to any other appropriate public agency. The Operator shall immediately report the release of any Hazardous Material to the City even where the quantities released would not be otherwise reportable to another public entity. This reporting obligation exists with regard to any release to Hazardous Material within a Parking Facility and is not limited to releases of those Hazardous Materials used by the Operator. 15. DAMAGE BY OPERATION If Operator, its agents or employees, causes any injury, damage or loss at any Parking Facility, Operator shall repair, at its sole cost and expense, such injury, damage or loss at City's direction and upon City's prior approval. City reserves the right to perform such repairs, and bill Operator for such costs and deduct such costs from any compensation then due and owing to the Operator. The rights of City set forth in this Section are in addition to, and do not in any manner limit, any right of City to be indemnified by Operator for any such injury, damage or loss. 16. IMPROVEMENTS AND ALTERATIONS No structures, improvements, or facilities shall be constructed, erected, altered, or made within the Premises without the City's prior written consent. At all times during the term of this Agreement, City shall have the right to enter the Premises for the purpose 17 25A-21 of revising the automobile parking spaces; changing or rearranging the entrances and exits; using temporarily or permanently such portions thereof as are necessary for construction of improvements, and/or repairs thereto; or for the installation of improvements, or other facilities necessary for the efficient operation and maintenance of the Premises. 17. CONDITIONS GOVERNING IMPROVEMENTS AND ALTERATIONS a. No facilities shall be installed or maintained, or alternations or additions made in, to, or upon the Parking Facilities by the Operator without the prior written consent of the Contract Administrator, and all such work shall be completed in accordance with plans approved and conditions imposed by the Contract Administrator. Upon completion of said facilities, the Operator shall furnish to the Contract Administrator, at no charge two complete sets of as built drawings and detailed costs of the facilities constructed and installed. b. All facilities, alterations, or additions constructed by the Operator within the Parking Facilities, including the plans and specifications therefore, shall conform in all respects to the applicable statutes, ordinances, building codes, rules, and regulations of the City and such other authorities, as may have jurisdiction. The City's approval given as provided shall not constitute a representation or warranty of such conformity, and conformance shall remain the Operator's responsibility. The Operator shall procure all permits necessary for such construction. The cost of all permits and construction by the Operator shall be at the Operator's sole cost and expense. 18. MECHANICS LIENS OR STOP NOTICES The Operator shall at all times defend, indemnify and hold harmless the City, its officers, employees and agents against all claims, losses, demands, damages, cost, expenses, or liability costs for labor or materials in connection with construction, repair, alteration, or installation of structures, improvements, equipment, or facilities within the Parking Facilities, and from the cost of defending against such claims, including attorney fees and costs. In the event a lien or stop-notice is imposed upon the Parking Facilities as a result of such construction, repair, alteration, or installation, the Operator shall either: A. Record a valid Release of Lien, or B. Procure and record a bond in accordance with Section 3143 of the Civil Code, which frees the Parking Facilities from the claim of the lien of stop-notice and from any action brought to foreclose the lien. If the Operator fails to accomplish either of the two optional actions above within fifteen (15) days after the filing of such a lien or stop-notice, the Agreement shall be in default and shall be subject to immediate termination. 18 25A-22 19. REMOVAL AND RESTORATION Subject to the provisions of Section 31 ("Title To Improvements"), upon termination of this Agreement, the Operator shall redeliver possession of the Parking Facilities and equipment to the City in substantially the same condition that existed immediately prior to the Operator's entry thereon, reasonable wear and tear, damage by the elements, earthquakes, acts of God, war and any act of war, excepted. 20. MAJOR REPAIRS AND DAMAGES A. City shall be responsible for all major structural repairs, any major repairs, surfacing, and resurfacing of the Premises. B. In the event of damage or destruction of any of the Parking Facilities, which are a part of the Premises, which, in the opinion of City, makes the continued operation of such garage unfeasible or uneconomical, City may terminate this Agreement as to such Facility. 21. OPERATOR IS SOLE EMPLOYER- DUTY TO INFORM Operator agrees to notify each employee of the Operator prior to the time such employee begins to work at the Parking Facilities, and all unions or bargaining units representing such employees, 1) that the Operator is the only employing agency and employer, 2) that the City of Santa Ana is not an employer with regard to the parking operation, but rather is a contractor hiring the Operator to operate the Parking Facilities in accordance with the terms of this Agreement, and 3) that continued employment in connection with operation of the Parking Facilities cannot be expected beyond the term of this Agreement. Operator agrees to inform each employee in writing of the above and to obtain a signed acknowledgement by the employee of such notification. 22. OPERATING MANUAL a. The Operator shall be responsible for developing written procedures based upon administrative guidelines, procedures and directions promulgated by the City relating to the management, operation and maintenance of the Parking Facilities. All such guidelines, procedures and directions shall be consistent with the terms and conditions of this Agreement. Operator shall maintain a current Standard Operating Procedures Manual (SOP Manual) specifying the operating procedures to be followed by the Operator for operating within each of the Parking Facilities. b. Within thirty (30) days after award of this Agreement, a copy of the written procedures for operations, management, maintenance, cash handling and auditing procedures for 19 25A-23 each Parking Facility shall be submitted to the Contract Administrator for review and approval. Thereafter the Operator shall make necessary revisions on an as-needed basis, but at least on an annual basis and no later than January 31 of each year, submitted to and approved, in writing by the Contract Administrator shall approve any subsequent changes or revisions in writing. The SOP Manual shall be kept up to date at all times and pertinent parts shall be provided and explained to each of the Operator's employees. 23. ASSIGNABILITY The parties agree that the expertise and experience of Operator are material considerations for this Agreement. Operator may not assign the performance of any obligation or interest under this Agreement without the prior written consent of City, not to be unreasonably withheld or delayed. . Any attempt by Operator to assign this Agreement in violation of this Section will be voidable at City's sole option. If the Operator hereunder is a corporation or an unincorporated association or partnership, the transfer of any stock or interest in said corporation, association, or partnership in the aggregate exceeding twenty-five percent (25%) shall be deemed an assignment within the meaning of this clause. 24. NOTICES All notices and other communications required or permitted to be given under this Agreement must be in writing and must be personally served, or mailed, postage prepaid via U.S. mail, or sent via courier service, addressed to the respective parties as follows: To City: Contract Administrator City of Santa Ana Community Development Agency P.O. Box 1988, M-25 Santa Ana, CA 92702 20 To Operator: Central Parking System, Inc 3420 Bristol Street, Suite 225 Costa Mesa, CA 92626 Attn: Muhammad Mansoor With a Copy To: Central Parking System Attn: Legal Department 2401 21 s' Ave S. Nashville, TN 37212 25A-24 Notice will be effective on the date personally delivered or if sent by courier service, on the date of receipt. If mailed, notice will be effective three (3) days after deposit in the mail. The parties may change their respective addresses in accordance with the provisions of this Section. 25. NONDISCRIMINATION During the performance of this Agreement, the Operator agrees as follows: A. Operator will not discriminate against any employee or applicant for employment because of race, color, religion, sex, disability, or national origin. Operator will take affirmative action to ensure that applicants are employed, and that employees are treated during employment without regard to their race, color, religion, sex, disability, or national origin. Such action shall include, but not be limited to, the following: employment, upgrading, demotion, or transfer; recruitment or recruitment of compensation: and selection of training, including apprenticeship. The Operator agrees to post in conspicuous places, available to employees and applicants for employment, notices to be provided by the City setting forth the provisions of this nondiscrimination clause. B. Operator will, in all solicitation or advertisements for employees placed by or on behalf of the City, state that all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, or national origin. 26. RESTRICTIONS AND REGULATIONS This Agreement, including the Parking Facilities and the operations thereof by the Operator, shall be subject to: A. Any and all applicable rules, regulations, order and restrictions that are now in force, or which the City may hereafter adopt. B. Any and all orders, directions or conditions issued, given or imposed by the Contract Administrator with respect to the use of the roadways, driveways, curbs, sidewalks or parking areas, and public areas adjacent to the Parking Facilities. C. Any and all applicable laws, ordinances, statutes, rules, regulations or orders of any governmental authority lawfully exercising authority over the Operator's business hereunder. 21 25A-25 The City shall not be liable to the Operator for any damage to, or for any diminution or deprivation of the Operator's rights hereunder on account of the exercise of any such authority as in this clause provided, nor shall the Operator be entitled to terminate the whole or any portion of this Agreement by reason thereof unless the exercise of such authority shall so interfere with the Operator's operation of the Parking Facilities in the exercise of its rights under this Agreement as to constitute a termination in whole or in part of this Agreement by operations of law in accordance with the laws of the State of California. 27. DEFAULT A. Any material failure or delay by either party to perform any material term or provision of this Agreement, constitutes a default under this Agreement. Except as otherwise provided below, upon the occurrence of a default, the non-defaulting party may terminate this Agreement and may institute legal action to cure, correct, or remedy the default or to recover damages for the default. B. Prior to terminating this Agreement or instituting any legal action due to a default, the non-defaulting party shall give written notice of the default to the defaulting party, specifying the nature to the default. The defaulting party shall have thirty (30) days to cure, correct, or remedy the default, and if the default is cured, corrected, or remedied within such time period, the non-defaulting party shall be entitled to terminate this Agreement or institute legal action due to the default. C. Legal actions instituted due to any default must be instituted in the court located in the County of Orange, State of California. D. The rights and remedies of the parties are cumulative and the exercise by either party of one or more of such rights or remedies shall not preclude the exercise by it, at the same or different times, of any other rights or remedies for the same default or any other default by the other party. 28. TERMINATION BY CITY A. Termination with Cause. In addition to any other legal or equitable rights available to the City hereunder, the City shall have the right to terminate and cancel this Agreement in its entirety and all rights ensuring there from upon five (5) days written notice if any one or more of the following events shall occur: The Operator fails to duly and punctually deposit the gross receipts and deliver the deposit receipt to the City, or fails to make any other payments required hereunder when due to the City within two (2) business days after written notice from the City of such failure to comply. 22 25A-26 2. Failure of the Operator to maintain a quality of service satisfactory to the Contract Administrator as required by Sections 12 and 13 hereof, after service of a Three-Day Notice to correct the unsatisfactory condition. The happening of any act, which results in the suspension or revocation of the rights, power, licenses, permits and authorities necessary for the conduct and operation of the Parking Facilities as herein authorized. 4. The transfer of the interest of the Operator under this Agreement by operation of law, or otherwise, to any other person, firm or corporation. 5. Any substantial change in the ownership or proprietorship of the Operator, which in the opinion of the City, is not in the best interest of the City or the public. 6. Failure of the Operator to keep, perform and observe each and every other promise, covenant, condition and agreement set forth in this Agreement on its part to be kept, performed or observed within three (3) days after receipt of written notice of default there under from the City, except where fulfillment of the Operator's obligation requires activity over a period of time and the Operator shall have commenced to perform whatever may be required for fulfillment within three (3) days after receipt of such notice and continues such performance without interruption except for causes beyond its control. 7. The levy of any attachment or execution, or the appointment of any receiver, or the execution of any other process of any court of competent jurisdiction which does or as a direct consequence of such process will interfere with the Operator's occupation of the Parking Facilities and will interfere with its operations under this Agreement, and which attachment, execution, receivership, or other process of such court is not vacated, dismissed, or set aside within a period of thirty (30) days. The Operator shall become insolvent, or shall take the benefit of any present or future insolvency statute, or shall make a general assignment for the benefit of creditors, or file a voluntary petition in bankruptcy, or a petition or answer seeking an arrangement for its reorganization, or the readjustment of its indebtedness under the federal bankruptcy laws or under any other laws or statute of the United States, or of any state law, or consent to the appointment of a receiver, trustee or liquidator of all or substantially all of its property. 9. By order or decree of a court the Operator shall be adjudged bankrupt, or an order shall be made approving a petition filed by any of the creditors, or by any of the stockholders of the Operator seeking its reorganization or the readjustments of its indebtedness under the federal bankruptcy laws, or under law or statute of the United States, or any state thereof. 23 25A-27 10. A petition under any part of the federal bankruptcy laws, or an action under any present or future solvency law or statute shall be filed against the Operator and shall not be dismissed within thirty (30) days after the filing thereof. 11. By or pursuant to, or under authority of any legislative act, resolution or rule of any order or decree of any court, governmental board, agency or officer having jurisdiction, a receiver, trustee, or liquidator shall take possession or control of all or substantially all of the property of the Operator and such possession or control shall continue in effect for a period of thirty (30) days. 12. Cessation or deterioration of service for a period, which in the opinion of the City, materially and adversely affects operation of the public service required to be performed by the Operator under this Agreement. 13. Any lien is filed against the Parking Facilities because of any act or omission of the Operator and is not removed within thirty (30) days. 14. The Operator shall voluntarily abandon, desert, vacate or discontinue its operations of the business herein authorized in the Parking Facilities. Notwithstanding any of the foregoing provisions of this Section, the City shall have the absolute right to forthwith terminate and cancel this Agreement and take over the operation of the Parking Facilities, either by itself or through another operator of its choice, if Parking Facilities should become closed by reason of the Operator being unable for any reason whatsoever, to maintain in its employ the personnel necessary to keep the Parking Facilities open for public patronage, including, but not limited to, delays caused by work stoppage. In the event that the City shall so elect to terminate this Agreement, then the City may recover from the Operator: (a) Any amount necessary to compensate the City for the detriment proximately caused by the Operator's failure to perform its obligations under this Agreement or which in the ordinary course of business would be likely to result there from, including, but not limited to, the cost of recovering possession of the Parking Facilities, including necessary repair, renovation and alteration of the Parking Facilities, reasonable attorney's fees, expert witness costs, and any other reasonable costs; and (b) Any other amount, which the City may by law hereafter be permitted to recover from the Operator to compensate the City for the detriment caused by the Operator. The Operator shall construe no delay or omission of the City to exercise any right or remedy as a waiver of such right or remedy or any default hereunder. The acceptance by the City of any sums hereunder due shall not be (i) a waiver of any preceding beach or default by the Operator of any provision thereof, other than the failure of the Operator to pay the particular sum accepted, regardless of the City's knowledge of such preceding beach or default at the 24 25A-28 time of acceptance of such sum, or (ii) waiver of the City's right to exercise any remedy available to the City by virtue of such breach or default. No act or thing done by the City or the City's agents during the term of this Agreement shall be deemed an acceptance of the surrender of the Parking Facilities, and no agreement to accept a surrender shall be valid unless in writing and signed by the City. B. Termination Without Cause. The City reserves the right, at any time during the term of this Agreement, at the sole discretion of the City, to terminate this Agreement without cause; provided, however, that if any such termination is to be effected, the City shall give the Operator written notice thereof not less than one hundred twenty (120) days prior to the effective date of such termination. C. Consequences of Termination. In the event of termination, Operator shall deliver to City copies of all reports, documents, City-owned equipment and materials within ten (10) days after termination. Upon receipt thereof, City shall pay Operator for all services performed and reimbursable expenses incurred to the date of termination. 29. LIQUIDATED DAMAGES THE PARTIES HERETO AGREE THAT IT WOULD BE IMPRACTICAL AND EXTREMELY DIFFICULT TO DETERMINE THE ACTUAL DAMAGE TO THE CITY IF OPERATOR WERE TO TERMINATE THIS AGREEMENT PRIOR TO EXPIRATION OR OTHERWISE BREACH. IN ADDITION TO THE SERVICES PROVIDED, CITY EXPECTS TO RECEIVE OTHER BENEFIT FROM OPERATOR'S SERVICES. THE PARTIES MUTUALLY AGREE THAT THE TERMS SET FORTH IN THIS SECTION ARE ACCEPTABLE TO EACH PARTY AND ARE A REASONABLE ESTIMATE OF CITY'S LOSS IF OPERATOR FAILS TO COMPLETE SERVICES IN ACCORDANCE WITH THE SCHEDULE OF PERFORMANCE. BY SIGNING THIS BELOW, CITY AND OPERATOR ACKNOWLEDGE THAT THE INCENTIVE AMOUNTS SET FORTH BELOW HAVE BEEN AGREED UPON AS THE PARTIES' REASONABLE ESTIMATE OF CITY'S DAMAGES. "CITY" "OPERATOR" By: By: a. Failure to make daily deposits of all receipts, for each day, or portion thereof, that deposit is delayed beyond the deposit deadline. (The only exception shall be for Acts of God, such as earthquakes, in which delay is beyond the Operator's control.) One Hundred Dollars ($100) a day for each failure to perform. 25 25A-29 b. Failure to deliver, on time, required items such as reports, schedules, manuals, budgets or other materials as specified in the Operating Agreement. Twenty-five dollars ($25) per item or set of materials. C. Failure to have revenue control tickets available and installed and each and every ticket-dispensing machine. Fifty dollars ($50) per failure. d. Failure to maintain accurate monthly parking records, including monthly parking applications, accurate access log, notification to the City of delinquent accounts, and maintenance of activation/deactivation of monthly access. The current applicable monthly rate per record or access occurrence. e. Failure to properly notify the City of any unpaid individual monthly permit account or event parking pass. The current applicable monthly rate for each month that the unpaid individual monthly permit remains active after the seventh day (7) of each month or the maximum daily parking rate for each unpaid event parking pass that was created and used at a Parking Facility. f. Failure to follow the Routine Maintenance and Minor Repair requirements in any part. Twenty-five dollars ($25) per occurrence. g. Failure to maintain revenue control equipment to ensure accuracy and Consistency of operations or failure to schedule or follow up on the repair of revenue control equipment malfunctions within twenty-four (24) hours of occurrence. One hundred dollars ($100) per occurrence per day. Notification of Failure to Perform Upon determining the existence of a breach under a-g above, the Contract Administrator shall issue a written notice to Operator of the occurrence of such breach and the City's claim for liquidated damages. i. The notice of breach shall become final unless the City receives from Operator not later than ten (10) business days after the date of the notice of breach, a written statement from Operator, accompanied by evidence, that the breach did not occur. If such written statement and evidence is not received by the City Manager within ten (10) business days of the date of the notice of breach, the Contract Administrator's determination shall be final. Operator agrees that the Contract Administrator shall deduct the amount of such liquidated damages from the next monthly payment due to Operator. ii. If the Operator contests the imposition of a liquidated damage, the Contract Administrator shall review Operator's written statement and evidence as soon as reasonably possible, and render a decision sustaining or reversing the determination that a breach occurred and the claim for liquidated damages. Contract Administrator shall deliver to Operator a written notice of such decision no later than ten (10) business days after receipt of Operator's written statement and evidence. 26 25A-30 30. TRANSITION OF OPERATION AND MANAGEMENT Upon the expiration of this Operating Agreement or its earlier termination, the Operator agrees to cooperate fully with the City in the smooth and businesslike transition of the management and operation of the Parking Facilities to a new operator. 31. TITLE TO IMPROVEMENTS Title to all equipment and improvements shall remain with the City. All signs and gate arms installed by the Operator shall immediately upon installation become the property of the City. 32. INSPECTION The City and/or its authorized representatives shall have the right at all reasonable times to inspect the Parking Facilities to determine if Operator is complying with the provisions of this Agreement. The City reserves the right, at any time, at the request of the Contract Administrator to call a conference of representatives of the City and the Operator for the purpose of making a complete inspection of the Parking Facilities and reviewing the operation, maintenance, quality of service and such other items as the City may wish to review. If evidence of discrepancies is discovered in the operational and accounting procedures being conducted at the Parking Facilities, relative to funds received and maintained, the City shall have the right to make immediate contact with the responsible employee of the Operator, at his/her workstation without any prior required notice to affected employee or the Operator. City further reserves the right to have made available for immediate inspection and review any and all materials, receipts, records and equipment relative to all revenues and the accounting for all funds maintained at the Parking Facilities, to resolve any issue at questions and provide for the integrity and security of the operations being conducted. The City reserves the right, at any time, to install surveillance equipment, both audio and visual, anywhere on the Parking Facilities to monitor operations and procedures for security purposes. No further notice of installation shall be given to the Operator. 33. EXCLUSIVITY AND AMENDMENT This Agreement represents the complete and exclusive statement between the City and Operator, and supersedes any and all other agreements, oral or written, between the parties. In the event of a conflict between the terms of this Agreement and any attachments hereto, the terms of this Agreement shall prevail. This Agreement may not be modified except by written instrument signed by the City and by an authorized representative of Operator. The parties agree 27 25A-31 that any terms or conditions of any purchase order or other instrument that are inconsistent with, or in addition to, the terms and conditions hereof, shall not bind or obligate Operator nor the City. Each party to this Agreement acknowledges that no representations, inducements, promises or agreements, orally or otherwise, have been made by any party, or anyone acting on behalf of any parties, which are not embodied herein. 34. COMPLIANCE WITH GOVERNMENTAL REQUIREMENTS Operator shall carry out all services pursuant to this Agreement in substantial conformity with all applicable laws, ordinances, statutes, codes, rules, regulations, orders, and decrees of the United States, the State of California, the County of Orange, the City, and of any other political subdivision, agency, or instrumentality exercising jurisdiction over the City, including all applicable federal, state, and local occupation, safety and health laws, rules, regulations and standards, applicable state and labor standards, prevailing wage requirements, the City zoning and development standards, City permits and approvals, building, plumbing, mechanical and electrical codes, as they may apply, and all other provisions of the City and its Municipal Code (as they may apply), and all applicable disabled and handicapped access requirements, including, without limitation, the Americans With Disability Act, 42 U.S.C. § 12101 et seq., Government Code § 4450 et seq., and the Unruh Civil Rights Act, Civil Code § 51 et seq. 35. MISCELLANEOUS A. Survival of Provisions. If any part of this Agreement is for any reason found to be unenforceable, all other parts nevertheless remain enforceable. B. This Agreement binds an inures the benefit of the parties and their respective successors. C. Time of the Essence. Time is of the essence regarding this Agreement. D. Agreement Organization. The various heading and numbers herein, the grouping of provisions of this Agreement into separate clauses and paragraphs, and the organization hereof, are for the purpose of convenience only, and shall not be considered otherwise. E. Inspection. City or its authorized representative shall have the right at all times to inspect the Premises to determine if the provisions of this Agreement are being complied with. F. Conflict of Interest. Operator shall avoid all conflict of interest or the appearance of conflict of interest in performance of this Agreement. G. Successors in Interest. Unless otherwise provided in this Agreement, the terms, covenants, and conditions contained herein shall apply to and bind the heirs, successor, executors, administrators, and assigns of all the parties hereto, all of whom shall be jointly and severely liable hereunder. 28 25A-32 H. Partial Invalidity. If any term, covenant, condition, or provision of this Agreement is held by a court of competent jurisdiction to be invalid, void, or unenforceable, the remainder of the provisions hereof shall remain in full force and effect and shall in no way be affected, impaired, or invalidated thereby. 1. Waiver of Rights. The failure of City or Operator to insist upon strict performance of any of the terms, covenants or conditions of this agreement shall not be deemed a waiver of any right or remedy that City or Operator may have and shall not be deemed a waiver of the right of the Agreement thereafter. J. Governing Law. This Agreement must be construed, and its performance enforced, under California law. K. No Property Interest. Operator agrees that this Operating Agreement shall not be construed as granting any right of possession, estate, title or interest in the Parking Facilities. Operator agrees that this Operating Agreement shall not impair the City, its agents, or employees from entering the Parking Facilities at any time. L. Drug Free Workplace. Operator certifies that it has established the following drug-free workplace policy: 1. The unlawful manufacture, distribution, dispensing, possession or use of a controlled substance is prohibited in the workplace for any employee. 2. The employees of Operator will be required to: a) Abide by the terms above in statement 1. b) Notify appropriate officials of the City of any criminal drug statute conviction for a violation occurring in the workplace not later than five days after such conviction. c) Within 30 days of receiving such notice, appropriate personnel action will be taken by Operator against such employee, up to and including termination. 36. ATTACHMENTS TO AGREEMENT This Agreement includes the following, which are attached hereto and made a part hereof: Exhibit A - RFP 12-060: Parking Operations and Management Services Exhibit B - Operator's Proposal Exhibit C - Additional Insured Endorsement 29 25A-33 IN WITNESS WHEREOF, the parties have executed this Agreement the date and year first above written. ATTEST: Maria D. Huizar Clerk of the Council APPROVED AS TO FORM: Sonia R. Carvalho City Attorney By: Lisa Storck Assistant City Attorney CITY OF SANTA ANA Kevin O'Rourke Interim City Manager OPERATOR By: Central Parking System, Inc. Edward E. Simmons Executive Vice President Tax ID# 62-0789510 APPROVED AS TO FORM: By: Tracy H. Pelham Associate Council 30 25A-34 REQUEST FOR PROPOSALS RFP 12-060 PARKING OPERATIONS AND MANAGEMENT SERVICES DOWNTOWN PARKING FACILITIES CITY OF SANTA ANA Community Development Agency 20 Civic Center Plaza Santa Ana, CA 92701 Gabriela P. Lomeli Project Manager (714) 647-5479 Office (714) 647-6549 Fax glomeli(cD-santa-ana.org KEY RFP DATES: Issue Date: Mandatory Pre-proposal Meeting: Deadline to Submit Questions: Response Posted on City Website: Proposal Due Date: Presentation/Interviews: Projected Award Date: Tuesday, November 20, 2012 Thursday, November 29, 2012 at 9:30 a.m. Thursday, December 6, 2012 at 5:00 p.m. Thursday, December 13, 2012 at 5:00 p.m. Wednesday, December 19, 2012 at 4:00 p.m. Tentative Week of January 28, 2013 Monday, February 18, 2013 City of Santa Ana Community Development Agency Request for Proposals for Parking Operations and Management Services EXHIBIT 2 25A-35 NOTICE INVITING PROPOSALS NOTICE IS HEREBY GIVEN that proposals will be received from qualified firms to provide Parking Operations and Management Services. Responses to the Request for Proposals (RFP) will be accepted until Wednesday, December 19, 2012 at 4:00 p.m. If further information is required, contact Gabriela P. Lomeli at (714) 647-5479 or glomeli@santa-ana.org. MAILED, DELIVERED BY HAND or COURIERED proposals will be accepted as follows: City of Santa Ana Community Development Agency (6th floor) Attention: Gabriela P. Lomeli 20 Civic Center Plaza, M-25 Santa Ana, CA 92701 It is the responsibility of the proposer to see that any proposals submitted shall have sufficient time to be received by the City of Santa Ana prior to the proposal due date and time. Questions regarding this Request for Proposals shall be made in writing via e-mail to Gabriela P. Lomeli at glomeli@santa-ana.org. The receiving time at the Front Desk of the City of Santa Ana Community Development Agency, 20 Civic Center Plaza, Santa Ana, CA 92701 will be the governing time for acceptability of proposals. Late proposals will NOT be considered and will be returned to proposer unopened. Telegraphic, electronic and facsimile proposals will not be accepted. ONLY SEALED RFP RESPONSES ARE ACCEPTABLE. DO NOT E-MAIL RFP RESPONSES DO NOT FAX RFP RESPONSES City of Santa Ana Community Development Agency Request for Proposals for Parking Operations and Management Services Page 1 25A-36 w CITY OF SANTA ANA COMMUNITY DEVELOPMENT AGENCY REQUEST FOR PROPOSALS FOR PARKING OPERATIONS AND MANAGEMENT SERVICES (RFP) PAGE 1. INTRODUCTION 5 II. PERIOD OF CONTRACT 5 III. OPTION OF RENEWAL 5 IV. FISCAL NONFUNDING CLAUSE 5 V. SCOPE OF WORK/SERVICES 5 VI. GENERAL INFORMATION 6 VII. COORDINATION 6 VIII. CONTRACTOR RESPONSIBILITIES 6 IX. INITIATION/KICK OFF MEETING 6 X. CITY BUSINESS LICENSE 7 XI. RULES FOR PROPOSALS 7 XII. PRE-PROPOSAL MEETINGS 7 XIII. E-MAIL COMMUNICATIONS AND INTERPREPATIONS/CLARIFICATIONS 7 XIV. ADDENDA 7 XV.SUBMITTAL REQUIREMENTS INFORMATION AND DEADLINE 7 XVI. MINIMUM QUALIFICATIONS 7 XVII. SUBMITTAL REQUIREMENTS 8 XVIII. CONTRACTOR SELECTION - PROPOSAL AND EVALUATION 10 XIX. PUBLIC RECORDS 11 EXHIBIT A - SCOPE OF SERVICES 12 1. INTRODUCTION 12 A. LOCATION OF FACILITIES 12 B. CURRENT OPERATING SCHEDULES 13 C. HOURS OF OPERATIONS 13 D. CURRENT EQUIPMENT 14 E. PROPOSED STAFFING LEVELS 14 II. CONTRACTOR REQUIREMENTS AND RESPONSIBILITIES 14 A. PARKING OPERATIONS AND MAINTENANCE SPECIFICATION 14 City of Santa Ana Community Development Agency Request for Proposals for Parking Operations and Management Services Page 2 25A-37 B. CONTRACTOR PERSONNEL 15 C. CUSTOMER SERVICE 16 D. MAINTENANCE 16 E. PARKING ANALYSIS 17 F. REQUIRED CONTRACTOR IDENTIFICATION SIGNAGE 17 G. INSPECTIONS 17 H. SPECIFICATIONS 17 1. LOGS / NOTIFICATIONS / REQUIRED REPORTING 17 J. SUPERVISION OF CONTRACT AND MEETING WITH THE CITY 18 K. MATERIALS AND EQUIPMENT 18 L. ADDITIONAL SERVICES 18 1111. DEFINITIONS 18 IV. TE RMS AND CONDITIONS 18 A. TERM 18 B. CONTINUED FUNDING 18 C. COMPENSATION 19 D. INDEPENDENT CONTRACTOR 19 E. INSURANCE 19 F. HOLD HARMLESS / INDEMNIFICATION 20 G. NOTICE 21 H. TERMINATION 21 1. CONTRACTOR OPTION FOR TERMINATION 22 J. LIQUIDATED DAMAGES 22 K. EMPLOYMENT OPPORTUNITIES FOR SANTA ANA RESIDENTS 22 L. CONTRACTOR COMMUNITY EVENT PARTICIPATION AND PUBLIC 22 AWARENESS M. COMPLIANCE WITH APPLICABLE LAWS AND REGULATIONS 22 N. ASSIGNMENT 23 0. JURISDICTION - VENUE 23 P. FINES 23 EXHIBIT A - 1 FACILITY LOCATIONS 24 EXHIBIT A - 2 EXISTING EQUIPMENT 25 EXHIBIT A - 3 DRAFT PARKING MANAGEMENT AGREEMENT 28 EXHIBIT A - 4 PARKING FACILITIES MAINTENANCE SCHEDULE 29 EXHIBIT B PROPOSERS STATEMENT AND FEE SCHEDULE 32 EXHIBIT C ADDITIONAL INSURED ENDORSEMENT FOR COMMERCIAL 33 GENERAL LIABILITY POLICY City of Santa Ana Community Development Agency Request for Proposals for Parking Operations and Management Services Page 3 25A-38 EXHIBIT D REFERENCES AND RELEVANT WORK HISTORY 34 EXHIBIT E PROPOSAL CONTRACT AND AGREEMENT - PROPOSERS 35 STATEMENT EXHIBIT F PROPOSAL CONTRACT AND AGREEMENT - CERTIFICATION OF 36 NONDISCRIMINATION BY CONTRACTOR EXHIBIT G NON-COLLUSION AFFIDAVIT 38 City of Santa Ana Community Development Agency Request for Proposals for Parking Operations and Management Services Page 4 25A-39 W CITY OF SANTA ANA COMMUNITY DEVELOPMENT AGENCY REQUEST FOR PROPOSALS FOR PARKING OPERATIONS AND MANAGMENT SERVICES (RFP) 1. INTRODUCTION The City of Santa Ana is issuing this Request for Proposals (RFP) for Parking Operations and Management Services for the operations, management and maintenance of four public parking structures and one public surface lot that serve retail, restaurants, office and mixed use developments in the Downtown area. II. PERIOD OF CONTRACT Unless earlier terminated as allowed for in the Agreement, agreement term shall be for a period of two years. The agreement term is anticipated to commence after City Council award of this agreement and upon receipt and approval of all required insurance documents. The projected agreement commencement date is March 1, 2013 and may be adjusted as necessary. III. OPTION OF RENEWAL The term of this Agreement shall have provisions for three (3), one-year renewal options at the discretion of the City and City Council approval unless the City notifies the Contractor in writing at least thirty (30) days before the end of the initial term or any extended term, of its intent to terminate the Agreement at the conclusion of the initial term or any extension. Time is of the essence in the performance of services under this agreement IV. FISCAL NONFUNDING CLAUSE In the event sufficient budgeted funds are not available for a new fiscal period, the City shall notify the provider of such occurrence in writing at least thirty (30) days before the end of the current fiscal period and contract shall terminate on the last day of current fiscal period without penalty or expense to the city. V. SCOPE OF WORK/SERVICES The scope of work may include any and all work efforts related to the Parking Operations and Management Services per EXHIBIT A - SCOPE OF SERVICES. The Contractor shall be an independent contractor capable of providing experienced, knowledgeable and professional staff. The Contractor shall be responsive and maintain excellent working relationships with city residents, businesses, government officials and City staff. The Contractor shall provide adequate staffing levels at all times and adhere to established schedules. The Contractor shall be knowledgeable of and comply with federal, state and local regulations, including but not limited to the California Vehicle Code and the Santa Ana Municipal Code. City of Santa Ana Community Development Agency Request for Proposals for Parking Operations and Management Services Page 5 25A-40 VI. GENERAL INFORMATION A. The term of the contract will begin after the contract is awarded by the City Council. B. When determined appropriate, the City will provide information in its possession relevant to preparation of required information in RFP. The City will provide only the staff assistance and documentation specifically referred to herein. C. The Contractor shall be responsible for retaining data, records and documentation for the preparation of the required information. These materials shall be made available to the City as requested by the City. D. This RFP does not commit the City to pay costs incurred in preparation of a response to this RFP. All costs incurred in the preparation of the proposal, the submission of additional information and/or any aspect of a proposal prior to award of a written contract will be borne by the respondent. The City reserves the right to accept or reject the combined or separate components of this proposal in part or in its entirety or to waive any informality or technical defect in proposal. E. All data, documents and other products used, developed or produced during response preparation of the RFP will become property of the City. All responses to the RFP shall become property of the City. Proposer information identified as proprietary information shall be maintained confidential, to the extent allowed under the California Public Records Act. F. The City reserves the right to reject, replace and approve any and all subcontractors. All subcontractor(s) shall be identified in the response to the RFP and the City reserves the right to reject any subcontractor(s). Subcontractors shall be the responsibility of the prime Contractor and the City shall assume no liability of such subcontractors. VII. COORDINATION Coordination by the awarded Contractor with the City, other contractors and agencies will be required to achieve satisfactory and timely delivery of the required services. Coordination may include, but not be limited to, coordination with impacted businesses, neighborhood and civic groups, local and/or state agency boards, and attendance at City Commission and Council meetings. The City will decide the manner in which the coordination efforts will be conducted. At the City's option, coordination efforts may be performed by the Contractor's direct contact, by the Contractor acting through the City or by the City only. When coordination efforts require agreements, such agreements shall be coordinated through the City. VIII. CONTRACTOR RESPONSIBILITIES The selected Contractor will assume responsibilities for all services in its proposal. The selected Contractor shall identify a sole point of contact with the greatest knowledge in regard to parking operations and management service operations and contractual matters, including payment of any and all charges resulting from the Agreement. IX. INITIATION/KICK OFF MEETING The selected proposer will be required to meet with City staff prior to commencement of services or at any time as required by the City, to discuss and agree on operational issues, including transition of services and scheduling. City of Santa Ana Community Development Agency Request for Proposals for Parking Operations and Management Services Page 6 25A-41 X. CITY BUSINESS LICENSE The selected proposer shall be required to obtain a City of Santa Ana Business license within 30- days of selection and must provide a copy to the City project manager or designee prior to commencing any work in Santa Ana. XI. RULES FOR PROPOSALS The signer of the RFP must declare in writing that the only person, persons, company or parties interested in the proposal as principals are named therein; that the proposal is made without collusion with any other person, persons, company or parties submitting a proposal; that it is in all respects fair and in good faith without collusion or fraud; and, that the signer of the proposal has full authority to bind the proposer (Exhibit H). XII. PRE-PROPOSAL MEETING A mandatory pre-proposal meeting is scheduled for Thursday, November 29, 2012 at 09:30 a.m. at parking structure B located at 300 E. Fifth St. (meet at the southeast corner of 5 St. and Spurgeon St.). The meeting will include a walk-through of the facility. All questions shall be required to be submitted in written form to the Project Manager via email no later than 5:00 p.m. on Thursday, December 6, 2012. Responses to questions received by the deadline referenced above will be posted to the City's Bids and RFPs page at http://www.santa-ana.orq/finance/currentbidsandresults.asp by Thursday, December 13, 2012. XIII. E-MAIL COMMUNICATIONS AND INTERPRETATIONS/CLARIFICATIONS To facilitate the RFP process, proposers are required to monitor and respond to e-mail requests within 48 hours. No oral interpretations will be made by the City to any proposer as to the meaning of requirements identified herein, including the Scope of Service and Terms and Conditions. Every request for such an interpretation must be made in writing via e-mail to the Project Manager no later than 5:00 p.m. on Thursday, December 6, 2012. Significant interpretations or clarification will be made by an addendum to this RFP, which will be posted to the website. Addenda may become part of the agreement documents. XIV. ADDENDA If clarification or interpretation of this RFP is considered necessary by the City, a written addendum shall be issued and the information will be posted on the City's website at http://www.santa- ana.orq/finance/currentbidsandresuIts.asp. It is the responsibility of each proposer to periodically check the City's website to ensure that they have received and reviewed any and all addenda to this RFP. XV. SUBMITTAL INFORMATION AND DEADLINE Proposals are due to the City of Santa Ana, at the date, time and location set forth on the Notice Inviting Proposals. Faxed and E-mail proposals will not be accepted. XVI. MINIMUM QUALIFICATIONS The following are the minimum qualifications to be considered as an eligible candidate to City of Santa Ana Community Development Agency Request for Proposals for Parking Operations and Management Services Page 7 25A-42 submit a proposal for the requested services described in this RFP. A. Proposers shall have at minimum of five (5) years recent experience operating a single public pay parking lot or structure with a minimum of 400 parking spaces generating annual gross parking revenue in excess of $350,000; and at least two (2) years experience in the last five (5) years operating public pay parking lot(s) and/or structure(s) which generate annual gross revenue in excess of $1,000,000. B. Proposers shall have at least three (3) years continuous experience during the past five (5) years in the operation and management of a public pay, multi-level parking structure which was open at least 10 hours per day, five days or more per week. C. Proposers key personnel must have a minimum often (10) years of experience as described in the Attachment A - Scope of Work D. Proposer must have an office location(s) within Orange County, CA. XVIL SUBMITTAL REQUIREMENTS The RFP is intended to assess and evaluate each firm's capabilities as they apply to the proposed project. Each firm must address each of the following items in its response to the RFP. A. Statement of Qualifications - In order to maintain uniformity, the Statement of Qualifications must be limited to a MAXIMUM of 25 PAGES (excluding front and back covers). The page limitation includes all appendixes, attachments and supplemental information. The following information is required: Cover Letter: A letter signed by a principal or authorized representative who can make legally binding commitments for the entity. 2. Firm and Personnel Experience: A profile of the firm's experience, personnel and history relating to the scope of work identified in Exhibit A. Include project description, year performed/completed and client name with contact information including their telephone number. The Project Manager/Principal Agent's contact information (e.g. Operation/Field Supervisor) for the proposed work shall be identified and associates in-charge when Project Manger/Principal Agent is absent as well as that of other key personnel. An organization chart identifying only those who will perform work for the proposed project and their brief resume (if applicable). The Project Manager/Principal Agent shall be the primary contact person to represent your firm and will be the person to conduct the presentation, if invited for an interview. 3. Plans: Submit a narrative description for the following. a. Management Plan: i. The proposed management of the facilities including but not limited to staffing, accounting and logistics. ii. Projected pro forma. iii. Detailed revenue control procedures. b. Operations Plan: i. Describe in detail the proposed operations plan of facilities including but not limited to general operations, maintenance, security and staffing. c. Transition and Implementation Plan: i. Describe the steps to be taken to transition into the facilities and begin operations. Include a time implementation schedule for the transition plan. City of Santa Ana Community Development Agency Request for Proposals for Parking Operations and Management Services Page 8 25A-43 d. Facilities Improvement Plan: i. Identify and describe improvements to be made, if any, at the parking facilities (paint, signage, minor repairs, etc.) ii. A timeline for the proposed improvements. e.General Improvements/Recommendation Plan i. Describe any improvements your company would propose to improve the facilities overall, both physical and operational. 4. Labor Relations: Provide a response to the following questions: a. Characterize your company's labor relations program and union representation. i. Are the employees who will be staffing City facilities currently represented by a recognized labor union or governed by a collective bargaining agreement? ii. Which union or association is recognized? iii. If there is a collective bargaining agreement, when is it scheduled to expire? b. In the past 3 years, has the company been involved in any labor representation or collective bargaining disputes with one or more labor organizations? i. If so, further explain. ii. Would any of those have an impact on the company's ability to carry out the City's work if awarded the contract? c.ln the past 3 years, has the company been involved in any labor representation or collective bargaining disputes with one or more labor organizations? 5. Human Resources: Provide a response to the following questions: a.Describe your employee recruitment program (methods & process). b. Describe your pre-employment personality testing used in recruiting, if any. c.What has been the employee turnover experience for your personnel? d.What are the three major reasons for turnover? e. How many contract personnel, full time and part time, do you employ? f. Employment Policies: i. What are your pre-hire screening and testing procedures? ii. Do you provide random drug test before and after hiring? iii. What are your hiring and termination policies? iv. What role do you see the City playing in the hiring and termination procedures? 6. Training Policies: Describe what company training programs you provide, the frequency of when trainings are offered, the number of training hours provided to each employee, etc. 7. Staffing Policies: Provide responses to the following questions: a.Will you recruit personnel for this contract differently from other standard parking contracts? If so, how and why? What specific recruitment methods will be used? b.With other parking companies advertising for employment opportunities, what will you do to meet the city's needs? c. List the wage rates and billing rates by type of position for each of the type of services to be provided. Response must include the following: i. Suggested beginning hourly wage for each position. ii. A detailed description of all fringe benefits offered to employees. iii. A detailed description of any employee incentive programs offered by the company that rewards/encourages employee safety, productivity, excellent customer service. 8. Financial Responsibility (Capacity): City of Santa Ana Community Development Agency Request for Proposals for Parking Operations and Management Services Page 9 25A-44 a.Proposer shall submit its most recent audited financial statement, evidencing Proposer's financial capacity to fully perform the required services, including provision of equipment and personnel expenses over a 90-day period. If said financial statement does not reflect full 90 day operational capacity, Proposer may include a letter of credit as evidence of supplemental capacity 9. Submittal of Proposal: a. Seven (7) copies of the response to the RFP shall be signed by a company official with the power to bind the company. b. One (1) copy of the submittal on a Compact Disc, USB Flash Drive or Equivalent. C. Structure your proposal to include the Scope of Services response, General Time implementation Schedule, Fees/Contract Price and Exhibits. B. EXHIBIT B - PROPOSERS STATEMENT AND PROPOSAL ITEM PRICING C. EXHIBIT C - ADDITIONAL INSURED ENDORSEMENT FOR COMMERCIAL GENERAL LIABILITY POLICY (NOT REQUIRED UNTIL AFTER CONTRACTOR SELECTION) D. EXHIBIT D - REFERENCES AND RELEVANT WORK HISTORY (PAST 20 YEARS) E. EXHIBIT E - PROPOSAL CONTRACT AND AGREEMENT - PROPOSERS STATEMENT F. EXHIBIT F - PROPOSAL CONTRACT AND AGREEMENT - CERTIFICATION OF NONDISCRIMINATION BY CONTRACTOR G. EXHIBIT G - NON-COLLUSION AFFIDAVIT H. The proposal must be completely responsive to the RFP. 1. The City reserves the right to reject any or all proposals submitted and no representation is made hereby that any contract will be awarded pursuant to this RFP or otherwise. XVIII. CONTRACTOR SELECTION - PROPOSAL AND EVALUATION The criteria for evaluating the proposals submitted will take the following items into consideration: A. Qualifications and Company Experience ............................................................ 30% B. Proposed Plans (Management, Operations, Facilities Improvements, Transitional and Implementation and General Improvements/Recommendation ......................... 30% C. Fee Proposal ............................................................................................... 30% D. Quality and Depth of Proposal .......................................................................... 10% The proposals will be reviewed by a committee of City staff members. The committee will evaluate Proposers based on their response to the RFP. A final score will be calculated for each submitted proposal and used to rank the proposers. The most responsive proposers will be informed after proposal packet evaluation. The committee will interview the top tier of proposers and recommend award of the contract to the proposer who will provide the best quality service at minimum cost to the City. The City reserves the right to negotiate pricing and for additional interviews. The City will notify the successful firms by email of invitation for final oral interview and/or award. City of Santa Ana Community Development Agency Request for Proposals for Parking Operations and Management Services Page 10 25A-45 XIX. PUBLIC RECORDS Proposals will become public record after award of agreement. Interested offerors may submit a written request, with a self-addressed stamped envelope to receive results of the evaluation. Proposer information identified as proprietary information shall be maintained confidential, to the extent allowed under the California Public Records Act. Submit your request to, City of Santa Ana Community Development Agency, Attn: Gabriela P. Lomeli, 20 Civic Center Plaza M-25, Santa Ana, CA 92701. City of Santa Ana Community Development Agency Request for Proposals for Parking Operations and Management Services Page 11 25A-46 CITY OF SANTA ANA COMMUNITY DEVELOPMENT AGENCY REQUEST FOR PROPOSALS FOR PARKING OPERATIONS AND MANAGEMENT SERVICES EXHIBIT A - SCOPE OF SERVICES 1. INTRODUCTION The City of Santa Ana is issuing this Request for Proposals (RFP) for Parking Operations and Management Services to operate and manage four downtown public parking structures and a public surface lot located within the Downtown area (Exhibit A-1). The duties and responsibilities of selected contractor will be to oversee daily operation and management of the facilities, including, but not limited to: invoicing and collection of monthly fees, issuing validation stamps, collecting parking fees, activation of monthly access cards, preparation of monthly utilization reports and maintenance. In addition, the selected contractor will be required to operate and maintain all current equipment listed in Exhibit A-2 and any new equipment installed during the term of the Agreement. Currently, the City plans to upgrade access controls and install roll down security gates at all vehicle entrances. As part of the Agreement, the contractor will assist the City with the management of construction activity associated with the equipment and security gate installation, and the orderly operation of the parking structures continuously during the construction activity. A. LOCATION OF FACILITIES: Parking Structure A: Northeast corner of Broadway and Third Street (440 spaces*) 201 West Third Street Parking Structure B: South side of Fifth Street between Bush and French Street (700 spaces*) 300 East Fifth Street Parking Structure C: Northwest corner of Birch Street and Third Street (400 spaces*) 310 North Birch Street Parking Structure D: Southwest corner of Fifth Street and Main Street (400 spaces*) 420 North Main Street Surface Lot 1: Northeast corner of Bush Street and Third Street (62 spaces) 201 East Third Street *Approximate number, available space varies based on tenant utilization. Each location currently accommodates both monthly and transient patrons with the exception of the surface lot which at this time only services transient patrons. In addition, these facilities provide parking for numerous events held in the Downtown. The surface lot may also be used to stage City approved events. The City, through the Public Works Division, has plans to replace the existing access controls and install security gates at all vehicle entrance points at the four parking structures. This project is tentatively scheduled to go out to bid by the Public Works Division in late 2012 with a contract awarded in early 2013. The Parking Operations Manager will assist the City with the management of construction activity associated with the equipment installation, and the orderly operation of the parking structures continuously during the construction activity. The City can request to have additional locations not listed above be managed under this Operations and Management Agreement, subject to additional fee. City of Santa Ana Community Development Agency Request for Proposals for Parking Operations and Management Services Page 12 25A-47 B. CURRENT OPERATING SCHEDULES (Subject to Change) Parking Structure A: Operated seven days a week. Parking Structure B: Operated Monday through Friday, Saturday after 6pm and Sunday if events are scheduled. Parking Structure C: Operated Monday through Saturday. Parking Structure D: Operated Monday through Saturday, closed on Sunday. Currently, this is the only facility with roll down gates that allows for complete closure of the structure. Parking Lot 1: Attended Monday through Saturday for revenue collection purposes. There is not an attendant assigned to this location. Current Holidays Observed: (parking structure personnel will not work these holidavs) New Years Da Labor Da Martin Luther Kin Da Veterans Da Presidents Da Thanksgiving Da Memorial Da Christmas Da Independence Da C. HOURS OF OPERATION- (Subject to Change) Hours of operation vary among the different parking facilities. Operations, management, and security are of critical importance to the success of the facilities. Below is a summary of the hours of operation: Parking Structure A: Monday - Tuesday 08:00 AM - 08:00 PM Wednesday - Saturday 08:00 AM - 01:00 AM Sunday 10:00 AM - 06:30 PM Parking Structure B: Monday - Tuesday 07:30 AM - 09:00 PM Wednesday - Friday 07:30 PM - 01:00 AM Saturday 06:00 PM - 01:00 AM (Sundays only if there is a special event scheduled) Parking Structure C: Monday -Tuesday 08:00 AM - 06:00 PM Wednesday-Friday 08:00 AM - 01:00 AM Saturday 04:00 PM - 01:00 AM Sunday Closed Parking Structure D: Monday-Friday 06:00 AM - 11:30 PM Saturday 06:00 AM - 12:00 AM Sunday Closed Parking Lot 1: Monday-Saturday 08:00 AM - 08:00 PM City of Santa Ana Community Development Agency Request for Proposals for Parking Operations and Management Services Page 13 25A-48 D. CURRENT EQUIPMENT Attached as Exhibit A-2 is a list of all current equipment that contractor will be required to maintain as part of their obligation. E. PROPOSED STAFFING LEVELS 1 Operations Manager 1 Shift Supervisor Below are the current staffing levels for all the parking locations indicated in the RFP. The number of employee hours to be worked shall be scheduled by contractor with the written approval of the Project Manager. Parking Structure A: 3 full time parking attendants 1 part time parking attendant Parking Structure B: 2 full time parking attendants 2 part time parking attendants Parking Structure C: 3 full time parking attendants Parking Structure D: 2 full time parking attendants 2 part time parking attendants Parking Lot 1: Operations Manager or his/her designee to do daily revenue collection. In addition, the selected operator will be responsible for contracting for security guard services. Current security staffing levels for service at the four parking structure locations consists of: 1 post commander 1 lead security guard 12 full time security guards CONTRACTOR REQUIREMENTS AND RESPONSIBILITIES A. PARKING OPERATIONS AND MAINTENANCE SPECIFICATIONS Proposer will be conclusively presumed to have read and to be familiar with the attached Management Agreement (EXHIBIT A-3). It is the intent of the City that the Operator will fully comply with every requirement of said Management Agreement. This Management Agreement is viewed as a major contract with major responsibilities on the part of the Operator. The City wants a proven operator with current experience in handling comparable single client facilities. It is expected that the selected proposer will provide an experienced Operations Manager to oversee these operations. The facilities will be maintained and operated in a courteous, efficient and prompt manner at all times. City of Santa Ana Community Development Agency Request for Proposals for Parking Operations and Management Services Page 14 25A-49 Although the City will closely monitor the operator's financial controls and procedures to ensure against mishandling or theft of public funds, it is expected that the operator, as a proven professional parking management firm, will provide optimum in fiscal responsibility. Detailed records must be maintained with direct supervision and certification of a Certified Public Accountant. Likewise, timely deposits and reports are to be prepared and adhered to. The City expects the best professional and responsible service attainable. B. CONTRACTOR PERSONNEL 1. The contractor shall furnish the necessary personnel, including one (1) Operations Manager and one (1) Shift Supervisor. Hours will be determined based on the needs of the City. The City of Santa Ana shall have discretion in approving changes to work hours and assignments or areas. 2. A list identifying the names of all Contractor personnel shall be provided to the City Project Manager or designee. 3. Each of the Contractor's employees performing work pursuant to this Request For Proposals (RFP) shall: a. Have ability to read, write legibly, speak and comprehend the English language - Bilingual fluency in Spanish or other language approved on the City's bilingual list is preferred; b. Capable of performing assigned duties; c. Pass a background check that shall include a review of the employee's criminal history that would pose a liability for the City including crimes of violence. The City of Santa Ana reserves the right to mandate removal of any contractor's employees found unacceptable to the City for any reason; d. Have a High School Diploma or its equivalent; e. Be well groomed at all times; and f. Have a minimum of eight (8) hours of basic customer service training including, but not limited to, conflict resolution, handling difficult customers and cultural diversity 4. The contractor must provide an Operations Manager during daytime working hours to supervise all selected proposer employees on duty. The Operations Manager shall have substantial expertise and experience in parking management and operation services. The Operations Manager shall be the primary contact between the city and selected proposer on matters relating to the operations and management services provided through this RFP. 5. The Operations Manager shall be the primary daily operations contact to the City and shall also do the following: a. Respond to complaints and provide the City's designee with a copy of the complaint and the resolution or, in the event an investigation is required, the steps being taking to resolve the complaint and the date a resolution can be expected. b. Contact the City designee at least once each day to discuss and clarify operational assignments and receive any special instructions; c. Ensure that contractor personnel perform the duties required by the RFP; and d. Prepare and submit monthly progress reports and status reports as may be required by the city designee. City of Santa Ana Community Development Agency Request for Proposals for Parking Operations and Management Services Page 15 25A-50 6. The contractor shall be required to designate an Assistant Operations Manager. This person shall have the authority over the personnel and shall be a member of the contractor's management staff with authority to represent the contractor on policy matters. 7. All shifts must be supervised. 8. The contractor shall provide and pay for all uniforms for contract personnel assigned to work in the field. a. Uniform specifications shall include a photograph or diagram and written description of the uniforms for male and female personnel and include marking(s), shirt sleeves length (short or long), shoe type, the color of shirts, pants, jacket(s) and any other relative information. As an option, the contractor may allow the employee to wear shorts of the same color as the uniform pants during the summer months. b. The Community Development Agency Director or his/her designee shall review and approve all uniforms and insignias. c. Uniforms shall be properly fit with no rips or tears and must be clean and pressed at all times to present a neat appearance. 9. If the Contractor finds it necessary to utilize substitute personnel, they are to be equal in qualifications and training to regular personnel. C. CUSTOMER SERVICE Contractor shall provide service, which is accessible, courteous, responsive, timely, equitable and given in the spirit of professionalism and mutual respect. All Contractor personnel are a reflection of the City of Santa Ana and as such are expected to: 1. Interact with customers and City officials, whether in person or on the phone, in a pleasant, respectful and professional manner. 2. Give full attention to each customer's needs by asking questions. Provide information, products and service in an accurate, organized and complete manner. Determine that the customer's request has been fulfilled. 3. Comply with all federal, state, county, and city laws and regulations. 4. Use adequate equipment that is kept clean and neat at all times. 5. Maintain working spaces, clean and free of clutter or distractions. 6. Train other Contractor employees to be polite and courteous during public contact. 7. Employ truth and accuracy in reporting customer service records. D. MAINTENANCE It is expected that the selected proposer will agree to keep the parking facilities clean and in a proper state of maintenance as referenced in Exhibit A-4 and repair other than major structural repairs, and at the termination of the Agreement, to leave the parking facilities in substantially the same condition as existed at the commencement of the Agreement, normal wear and tear expected. Selected proposer shall be responsible for repair and maintenance of any and all parking equipment City of Santa Ana Community Development Agency Request for Proposals for Parking Operations and Management Services Page 16 25A-51 at the City's expense, subject to City's written approval except in case of emergencies in which case notification shall be oral. E. PARKING ANALYSIS The City may request selected contractor for data gathered from the parking facilities for the purpose of conducting a parking analysis and/or request to subcontract for a complete parking operations study to evaluate and make recommendations for potential operational improvements and identify a monitoring system for evaluating success of a new operational program. F. REQUIRED CONTRACTOR IDENTIFICATION SIGNAGE City of Santa Ana authorized contractors will be required to have identification signage on all vehicles at all times while working in an official capacity for the City. Such signage shall be of a professional manner and maintained neat in appearance, free of graffiti, easily identifiable and in sound condition. All costs associated with the fabrication of such signage shall be borne by the Contractor. Such signage design shall be pre-approved by the City prior to production. Signage type and material shall be plastic with magnetic backing, painted signage on vehicle or similar. Taped vehicle signage will not be allowed. G. INSPECTIONS A representative from the City shall regularly inspect the operations and management and other areas subject to this Agreement to ensure that the work is being, and has been, performed in accordance with the terms identified in this agreement. All work found in such inspections not conforming to the applicable requirements shall be corrected by the Contractor and the City shall have the right to withhold payment to the Contractor until the work is corrected. H. SPECIFICATIONS This scope of services is intended to cover all labor, material and standards of workmanship to be employed for in this work plan or reasonably implied by terms of same. Work or materials of a minor nature which may not be specifically mentioned, but which may be reasonably assumed as necessary for the completion of this work, shall be performed by the Contractor as if described in the specifications. 1. LOGS / NOTIFICATIONS / REQUIRED REPORTING 1. The Contractor shall log all equipment service and repairs. 2. The Contractor shall log on a daily basis and handle all complaints from the public regarding parking facilities in a courteous and professional manner as well as any corrective action taken as a result. 3. The Contractor shall note any hazardous conditions or damage to public parking facilities and shall report these conditions immediately to the Project Manager; first by telephone and followed by a monthly report. 4. The Contractor will track and provide periodic reports on parking utilization levels for all parking facilities included in this RFP. City of Santa Ana Community Development Agency Request for Proposals for Parking Operations and Management Services Page 17 25A-52 5. The Contractor shall permit the City to inspect and audit its books and records regarding City- provided services at any reasonable time. J. SUPERVISION OF CONTRACT AND MEETINGS WITH CITY All work shall meet with the approval of the Santa Ana Community Development Agency. As determined necessary by the City, there shall be a minimum of one monthly meeting with the Contractor and the City representative to determine progress and to establish areas needing attention. Status reports of activities performed by the Contractor will be submitted in writing to the City on a weekly basis or as determined necessary by the City. K. MATERIALS AND EQUIPMENT The contractor shall make a reasonable effort to purchase equipment and materials in the City of Santa Ana and to utilize Santa Ana vendors. Such efforts shall be provided to the City. The City shall have the ability to provide a list of possible Santa Ana vendors to the Contractor. The City has the option to purchase and provide materials. The City has the option to purchase special material or the City will reimburse the Contractor for purchase of special material only after authorization by the City. L. ADDITIONAL SERVICES Selected contractor may be requested to provide or subcontract other services related to the parking facilities which may include, but not limited to, implementing a park wayfinding program, parking enforcement within the parking facilities and a valet program. Also, may be requested to assist city staff in preparing and updating a webpage to inform the public of parking locations, rates, operating hours and special event parking. III. DEFINITIONS None. IV. TERMS AND CONDITIONS A. TERM The term of this Contract is projected to commence on or about March 1, 2013 after City Council award of this contract and upon receipt and approval of all required bonds and insurance documents and terminate February 28, 2015, unless earlier terminated as set forth in Section H, below. City may grant an option to renew up to three additional one-year periods. Said options shall be exercised in writing at least thirty (30) days prior to the end of the initial term or any extension thereof. B. CONTINUED FUNDING In the event funding is not allocated for Parking Operations and Management services during the annual budget approval process, the City shall notify the provider of such occurrence in writing at least thirty (30) days before the end of the current fiscal period, and contract shall terminate on the last day of current fiscal period without penalty or expense to the City City of Santa Ana Community Development Agency Request for Proposals for Parking Operations and Management Services Page 18 25A-53 C. COMPENSATION City agrees to pay and Contractor agrees to accept a flat monthly fee for the scope of service outlined in this RFP and will be reimbursed for certain costs including routine parking structure expenses, emergency repair costs, minor improvements and additional work hours as requested and approved in advance by the City. 2. As part of the proposal, include: a. A flat monthly fee for each of the five parking facilities. Evaluation will be based on cumulative monthly fee of all five facilities. b. Include a schedule indicating the components of the proposed fee for each structure (ie. accounting, overhead, profit, etc.) c. Hourly fee for additional cashiers, parking attendants or other staff when required/requested by the City. d. The parties may annually agree to an adjustment of parking operations and management services charges (not to exceed 2%) commencing at the end of the first year of the agreement, utilizing the month of December statistics and supporting documentation. The two indices which will be used for determining adjustments to parking operations and management services charges shall be the most recent December Consumer Price Index (CPI) for All Urban Consumers for Los Angeles-Anaheim-Riverside CMSA, published by the United States Department of Labor Bureau of Labor Statistics or any relevant successor for the Orange County area. 3. Extra Work a. No new work of any kind shall be considered unless a separate estimate is given for said work and the estimate is approved by the City in writing before the work is commenced. The Contractor will be required to provide detailed information of such extra work. Documentation of contract compliance may be required on some occasions. D. INDEPENDENT CONTRACTOR Contractor shall during the entire term of this Contract, be construed to be an independent contractor and not an employee of the City. This Contract is not intended nor shall it be construed to create an employer-employee relationship, a joint venture relationship, or to allow the City to exercise discretion or control over the manner in which Contractor performs the services required by this Contract. However, the services to be provided by Contractor shall be provided in a manner consistent with all applicable standards and regulations governing such services. Contractor shall pay all salaries and wages, employer's social security taxes, unemployment insurance and similar taxes relating to employees and shall be responsible for all applicable withholding taxes. E. INSURANCE Prior to undertaking performance of work under this Contract, Contractor shall maintain and shall require its subcontractors, if any, to obtain and maintain insurance as described below: 1. Commercial General Liability Insurance. Contractor shall maintain commercial general liability City of Santa Ana Community Development Agency Request for Proposals for Parking Operations and Management Services Page 19 25A-54 insurance which shall include, but not be limited to protection against claims arising from bodily and personal injury, including death resulting there from and damage to property, resulting from any act or occurrence arising out of Contractor's operations in the performance of this Agreement, including, without limitation, acts involving vehicles. The amounts of insurance shall be not less than the following: single limit coverage applying to bodily and personal injury, including death resulting there from, and property damage, in the total amount of $2,000,000 per occurrence, $2,000,000 in the aggregate. 2. Business automobile liability insurance, or equivalent form, with a combined single limit of not less than $2,000,000 per occurrence. Such insurance shall include coverage for owned, hired and non-owned automobiles. 3. Worker's Compensation Insurance. In accordance with the provisions of Section 3300 of the Labor Code, Contractor is required to be insured against liability for worker's compensation or to undertake self-insurance. Prior to commencing the performance of the work under this Contract, Contractor agrees to obtain and maintain any employer's liability insurance with limits not less than $1,000,000 per accident. 1. The following requirements apply to the insurance to be provided by Contractor pursuant to this section: a. Commercial general liability and business automobile insurance policies shall (a) name the City, its officers, employees, agents, volunteers and representatives as additional insured(s); (b) be primary and not contributory with respect to insurance or self-insurance programs maintained by the City; and (c) contain standard separation of insureds provisions. A sample additional insured endorsement is attached hereto as Exhibit C. Contractor shall maintain all insurance required above in full force and effect for the entire period covered by this Agreement. b. Certificates of insurance shall be furnished to the City upon execution of this Contract and shall be approved in form by the City Attorney. Certificates and policies shall state that the policies shall not be canceled or reduced in coverage or changed in any other material aspect without thirty (30) days prior written notice to the City. 2. If Contractor fails or refuses to produce or maintain the insurance required by this section or fails or refuses to furnish the City with required proof that insurance has been procured and is in force and paid for, the City shall have the right, at the City's election, to forthwith terminate this Contract. Such termination shall not affect Contractor's right to be paid for its time and materials expended prior to notification of termination. Contractor waives the right to receive compensation and agrees to indemnify the City for any work performed prior to approval of insurance by the City. F. HOLD HARMLESS/ INDEMNIFICATION To the fullest extent permitted by law, Contractor shall indemnify, defend and hold harmless City, its officers, agents and employees (collectively, the "Indemnified Parties") from and against any and all claims (including, without limitation, claims for bodily injury, death or damage to property), demands, obligations, damages, actions, causes of action, suits, losses, judgments, fines, penalties, liabilities, costs and expenses (including, without limitation, attorney's fees, disbursements and court costs) of every kind and nature whatsoever (individually, a Claim; collectively, "Claims"), which may arise from or in any manner relate (directly or indirectly) to any work performed or services provided under this City of Santa Ana Community Development Agency Request for Proposals for Parking Operations and Management Services Page 20 25A-55 Contract (including, without limitation, defects in workmanship and/or materials) or Contractor's presence or activities conducted performing the work (including the negligent and/or willful acts, errors and/or omissions of Contractor, its principals, officers, agents, employees, vendors, suppliers, contractors, subcontractors, anyone employed directly or indirectly by any of them or for whose acts they may be liable for any or all of them). Notwithstanding the foregoing, nothing herein shall be construed to require Contractor to indemnify the Indemnified Parties from any Claim arising from the sole negligence or willful misconduct of the Indemnified Parties. Nothing in this indemnity shall be construed as authorizing any award of attorney's fees in any action on or to enforce the terms of this Contract. This indemnity shall apply to all claims and liability regardless of whether any insurance policies are applicable. The policy limits do not act as a limitation upon the amount of indemnification to be provided by the Contractor. G. NOTICE Any notice, tender, demand, delivery or other communication pursuant to this Contract shall be in writing and shall be deemed to be properly given if delivered in person or mailed by first class or certified mail, postage prepaid, or sent by telefacsimile or other telegraphic communication to the following persons: To City: Clerk of the Council City of Santa Ana 20 Civic Center Plaza (M-30) P.O. Box 1988 Santa Ana, CA 92702-1988 Fax 714-647-6956 With courtesy copy to: Gabriela P. Lomeli City of Santa Ana Community Development Agency 20 Civic Center Plaza (M25) Santa Ana, CA 92701 Fax 714-647-5455 H. TERMINATION The City reserves the right to terminate the contract, without penalty, for cause immediately or without cause. 1 • In the event Contractor fails or refuses to timely perform any of the provisions of this Agreement in the manner required, or if Contractor violates any provision of this Agreement, Contractor shall be deemed in default. City shall provide written notice of such default to Contractor's Project Manager. Contractor shall cure said default within a period of two (2) working days. If such cure is not completed in a timely manner, City may assess liquidated damages or terminate the Agreement forthwith by giving written notice to Contractor's Project Manager. City may, in addition to the other remedies provided in this Agreement or authorized by law, terminate this Agreement by giving written notice of termination. Contractor shall be responsible for all costs incurred by City, including replacement costs of equipment and labor required to provide service during Contractor's default. City of Santa Ana Community Development Agency Request for Proposals for Parking Operations and Management Services Page 21 25A-56 2. This agreement may be terminated without cause by City upon thirty (30) days written notice delivered to the Contractor either personally or by mail. Upon termination, City shall pay to Contractor that portion of compensation specified in the Agreement that is earned and unpaid prior to the effective date of termination. 3. In addition to, or in lieu of, remedies provided in this Agreement or pursuant to law, City shall have the right to withhold all or a portion of Contractor's compensation for contract services if, in the judgment of the Projects Manager or designee, the level of service falls below appropriate Parking Operations and Management standards and/or Contractor fails to satisfactorily perform contract services. City shall have the right to retain funds withheld until the Project Manager or designee determines that contract services are performed as well and as frequently as required by this Agreement. 1. CONTRACTOR OPTION FOR TERMINATION The Contractor may request termination of the contract when conditions during the contract make it impossible to perform or when prevented from proceeding with the contract by act of God, by law or official action of a public authority or in the event on nonpayment by the City. Such request will require one-hundred and eighty (180) days written notice prior to contract termination date requested. In the event of nonpayment of undisputed sums by the City, Contractor shall give the City thirty (30) working days to cure the alleged breach. J. LIQUIDATED DAMAGES If the City determines that the Contractor breaches its promise to provide parking operations and management services in compliance with the Terms and Conditions of applicable laws and regulations, and the specifications set forth above, it would be impracticable and extremely difficult to determine the damage to City arising from such breach. Therefore, in the event of Contractor's breach, Contractor shall pay to City the sum of $125 per hour per occurrence for such breach per parking personnel, in addition to any cost, fines, etc. levied against the City. K. EMPLOYMENT OPPORTUNITIES FOR SANTA ANA RESIDENTS Contractor shall solicit and advertise employment opportunities to Santa Ana residents. The City shall inform the Contractor of areas to publicize recruitment opportunities, such as work centers and community centers. Such effort and procedure will be provided to the City for review. L. CONTRACTOR COMMUNITY EVENT PARTICIPATION AND PUBLIC AWARENESS If requested by City, Contractor shall participate in extensive public awareness efforts and community events and programs, such as neighborhood and City events. Such participation shall be upon City request provided with reasonable notice of event timing. Such events will not exceed four (4) per year. M. COMPLIANCE WITH APPLICABLE LAWS AND REGULATIONS 1. Contractor shall perform all requirements under this contract in strict observance of and in compliance with all applicable environmental, traffic, safety and any other laws, regulations, ordinances, codes and any other legislative or statutory requirements. City of Santa Ana Community Development Agency Request for Proposals for Parking Operations and Management Services Page 22 25A-57 2. Contractor warrants that the performance of services under this contract shall be compliant with the current requirements of the Occupational Safety and Health Act (OSHA) and as it may be amended or updated throughout the term of this contract. N. ASSIGNMENT Inasmuch as this Contract is intended to secure the specialized services of Contractor, Contractor may not assign, transfer, delegate or subcontract any interest herein without the prior written consent of City and any such assignment, transfer; delegation or subcontract without the City's prior written consent shall be considered null and void. 0. JURISDICTION -VENUE This Contract has been executed and delivered in the State of California and the validity, interpretation, performance and enforcement of any of the clauses of this Contract shall be determined and governed by the laws of the State of California. Both parties further agree that Orange County, California, shall be the venue for any action or proceeding that may be brought or arise out of, in connection with or by reason of this Contract. P. FINES The Contractor shall be liable for all violation fines levied against the City by State or Federal Agencies and the Courts such as, but not limited to, oil or fluid leaks. City of Santa Ana Community Development Agency Request for Proposals for Parking Operations and Management Services Page 23 25A-58 EXHIBIT A-1 CITY OF SANTA ANA COMMUNITY DEVELOPMENT AGENCY REQUEST FOR PROPOSALS FOR PARKING OPERATIONS AND MANAGEMENT SERVICES THIS DOCUMENT IS FOR INFORMATIONAL PURPOSES ONLY TO ILLUSTRATE EXISTING CITY OF SANTA ANA PARKING STRUCTURE AND SURFACE LOT LOCATIONS City of Santa Ana Community Development Agency Request for Proposals for Parking Operations and Management Services Page 24 25A-59 CITY OF SANTA ANA COMMUNITY DEVELOPMENT REQUEST FOR PROPOSALS FOR PARKING OPERATIONS AND MANAGEMENT SERVICES EXHIBIT A-2 THIS DOCUMENT IS FOR INFORMATIONAL PURPOSES ONLY TO ILLUSTRATE EXISTING EQUIPMENT AT EACH LOCATION STRUCTURE A Current Equipment 1 180 8 8 1 Parking Equipment 5 3 1 1 5 Office Equipment 1 1 4 2 1 3 2 1 1 STRUCTURE B Current Equipment 2 160 32 9 1 201 West 3rd Street Elevator Interior Light Fixtures 408 lamps Exterior Lights & Fixture Roof Pole Lights & Fixture Landscape Irrigation System 1 Sump Pump Federal APD Gates Federal APD Ticket Spitters Amano Register Amano Validator Proximity Card readers Service by Amtech T12 30 Watt 48 -IN FLRMP 150 Watt HPS Medium Size 250 Watt HPS Mogul Size Service by Specialty Environments Service by OC Pump Service and Repair by Total Access Company Access Card Dell PC & program Access Card Controller box Vertex VX230 UHF 16 Channel two way radios Vertex VX spare battery Vertex VX six bank rapid charger Vertex VX remote speaker microphone Telephone and base Security/ Information desk Cashier Booth 300 East Sth Street Elevators Interior Light & Fixtures Interior Fixtures 64 Lamps Roof Pole Light & Fixture Landscape Irrigation System 2 Sump Pump Service by Fujitech 150 Watt HIPS Medium Size Ceiling Mount T12 30 Watt 48 -IN FLRMP Ceiling Mount 250 Watt HPS Mogul Size Pole Light Service by Specialty Environments Service by OC Pump City of Santa Ana Community Development Agency Request for Proposals for Parking Operations and Management Services Page 25 25A-60 Parking Equipment 5 3 1 1 5 1 Office Equipment STRUCTURE C Current Equipment 1 66 15 6 1 1 1 Parking Equipment Service by Fujitech 150 Watt HIPS Medium Size Pendant Light 70 Watt HPS Mogule Size Wall Mount 250 Watt HPS Mogul Size Pole Light Service by Specialty Environments Service by OC Pump Service and Repair by Total Access Company EXHIBIT A-2 3 Federal APD Gates 1 Federal APD Ticket Dispenser 1 Amano Register 1 Amano Validator 3 Falcon Key Card Readers 1 Falcon Key Card System Office Equipment 2 Telephone and base 1 Cashier Booth 1 Dell Office PC 1 Brother Fax/Printer/scanner/copy machine 1 Netgear Wireless Router 1 LG Portable Air Conditioner 1 Goldstar Portable Air Conditioner STRUCTURE D 420 North Main Street Current Equipment 2 Elevators Service by Amtech 105 Interior Light & Fixtures 150 Watt HPS Megul Size Ceiling Mount 40 Interior stair Light & Fixtures T4 13 Watt Wall Mount 4 Roof Pole Light & Fixture 250 Watt HPS Mogul Size Pole Light City of Santa Ana Community Development Agency Request for Proposals for Parking Operations and Management Services Page 26 25A-61 Stanley Gates Stanley Ticket Dispenser Amano Register Amano Validator Falcon Key Card Readers Falcon Key Card System 1 Telephone and base 2 Cashier Booth EXHIBIT A-2 Service and Repair by Total Access Company 310 North Birch Street Elevators Interior Light & Fixtures Interior stair Light & Fixtures Roof Pole Light & Fixture Landscape Irrigation System Sump Pump Caterpillar Backup Generator 1 Landscape Irrigation System 1 Sump Pump 1 Exhaust Fan Parking Equipment 3 Federal APD Gates 1 Federal APD Ticket Dispenser 1 Amano Register 1 Amano Validator 2 Falcon Key Card Readers 1 Falcon Key Card System Office Equipment 1 Telephone and base 1 Cashier Booth 1 Fire Alarm System Controller Box SURFACE LOT 1 Parking Equipment LUKE (single space meter) Service by Specialty Environments Service by OC Pump Service and Repair by Total Access Company City of Santa Ana Community Development Agency Request for Proposals for Parking Operations and Management Services Page 27 25A-62 CITY OF SANTA ANA COMMUNITY DEVELOPMENT REQUEST FOR PROPOSALS FOR PARKING OPERATIONS AND MANAGEMENT SERVICES EXHIBIT A-3 DRAFT PARKING MANAGEMENT AGREEMENT City of Santa Ana Community Development Agency Request for Proposals for Parking Operations and Management Services Page 28 25A-63 CITY OF SANTA ANA COMMUNITY DEVELOPMENT AGENCY REQUEST FOR PROPOSALS FOR PARKING OPERATIONS AND MANAGEMENT SERVICES EXHIBIT A-4 City of Santa Ana Community Development Agency Request for Proposals for Parking Operations and Management Services Page 29 25A-64 EXHIBIT A-4 j Semi- Daily Weekly Monthly ( Quarterly j Annually Annually . 4. !ELEVATORS Check for normal operation • - _ .... ..... ... ..... ... Check indicators and other lights • Check telephone operation • , 5. LANDSCAPE ---- _ .........................-..... ? - Remove trash • 6. PAINTING 3 Check for rust spots on: -Parking control equipment --- .......... .... .............I • J - Handrails • - Pipe guards i • - Attendant booths - Elevator doors _ ._...............-................ ... ?• Touch Up Paint • Check for appearance: - signs - .................................... ...? • - ? - walls _ _ 1.... ......... ......... .......... ....... ? 1 - curbs • Touch Up Paint • •? Repaint 7. PARKING CONTROL EQUIPMENT Check for proper operation • 8. PLUMBING/DRAINAGE SYSTEM : Check for proper operation: .......... ..... ..... ............ ....... .---[:sanitary facilities - floor drains • : - Sump pump - .... ._ .......................... • - Fire protection system • 9. ROOFING AND WATERPROOFING Check for leaks: - roofing - expansion joints • - windows, doors and walls - floor membrane areas -joint sealant in floors -- • City of Santa Ana Community Development Agency Request for Proposals for Parking Operations and Management Services Page 30 25A-65 10 SAFETY CHECKS ..................... - ¦ Handrails and guardrails • ¦ Exit lights • ........................................... I ¦ Emergency lights i • i i i i i I i ¦ Tripping hazards • City of Santa Ana Community Development Agency Request for Proposals for Parking Operations and Management Services Page 31 25A-66 CITY OF SANTA ANA COMMUNITY DEVELOPMENT AGENCY REQUEST FOR PROPOSALS FOR PARKING OPERATIONS AND MANAGEMENT SERVICES PROPOSERS STATEMENT and PROPOSAL FEE SCHEDULE EXHIBIT B Certification - I certify that I have read, understand and agree to the terms and conditions of this Request for Proposals. I have examined the Scope of Services (Exhibit A) and am familiar with the scope of work locations. I am familiar with all the existing conditions and limitation that may impact work requests. I understand and agree that I am responsible for reporting any errors, omissions or discrepancies to the City for clarification prior to the submission of my proposal. LINE DESCRIPTION MONTHLY FEE 1 PARKING STRUCTURE A 2 PARKING STRUCTURE B 3 PARKING STRUCTURE C 4 PARKING STRUCTURE D 5 SURFACE LOT 1 Total Monthly Fee (Add Lines 1 and 5): ADDITIONAL: Hourly fee for additional cashiers, parking attendants or other staff when required/requested. LEGAL NAME OF COMPANY PHONE AND FAX NUMBER BUSINESS ADDRESS PRINTED NAME OF AUTORIZED AGENT SIGNATURE OF AUTHORIZED AGENT FEDERAL ID NUMBER (IF APPLICABLE) TITLE DATE E-MAIL ADDRESS CONTRACTOR LICENSE NUMBER (IF APPLICABLE) THIS FORM MUST BE COMPLETED AND INCLUDED WITH THE PROPOSAL. PROPOSALS THAT DO NOT CONTAIN THIS FORM WILL BE CONSIDERED NON-RESPONSIVE City of Santa Ana Community Development Agency Request for Proposals for Parking Operations and Management Services Page 32 25A-67 EXHIBIT C ADDITIONAL INSURED ENDORSEMENT FOR COMMERCIAL GENERAL LIABILITY AND BUSINESS AUTOMOBILE POLICIES Insurance Company This endorsement modifies such insurance as is afforded by the provisions of Policy # relating to the following: The City of Santa Ana, 20 Civic Center Plaza M-25, Santa Ana, California 92701; its officers, employees, agents, volunteers and representatives are named as additional insureds ("additional insureds") with regard to liability and defense of suits arising from the operations and uses performed by or on behalf of the named insured. 2. With respect to claims arising out of the operations and uses performed by or on behalf of the named insured, such insurance as is afforded by this policy is primary and is not additional to or contributing with any other insurance carried by or for the benefit of the additional insureds. 3. This insurance applies separately to each insured against whom claim is made or suit is brought except with respect to the company's limits of liability. The inclusion of any person or organization as an insured shall not affect any right which such person or organization would have as a claimant if not so included. 4. With respect to the additional insureds, this insurance shall not be cancelled, or materially reduced in coverage or limits except after thirty (30) days written notice has been given to the City of Santa Ana, 20 Civic Center Plaza M-25, Santa Ana, California 92701. (Completion of the following, including countersignature, is required to make this endorsement effective.) Effective , this endorsement form as part of Policy # Issued to Name Insured Countersigned by: Authorized Representative City of Santa Ana Community Development Agency Request for Proposals for Parking Operations and Management Services Page 33 25A-68 EXHIBIT D CITY OF SANTA ANA COMMUNITY DEVELOPMENT REQUEST FOR PROPOSALS FOR PARKING OPERATIONS AND MANAGEMENT SERVICES REFERENCES AND RELEVANT WORK HISTORY THIS SHEET MUST BE COMPLETED IN FULL AND RETURNED WITH OFFEROR'S PROPOSAL List and describe fully the contracts performed by your firm which demonstrate your ability to provide the supplies, equipment or services included in the scope of the proposal specifications. Attach additional pages if required for additional references. The City reserves the right to contact each of the references listed for additional information regarding your firm's qualifications. Reference No. 1 Customer Name: Address: Contract Amount: Contract Individual: Phone Number: Facsimile Number: Year: Description of supplies, equipment, or services provided: Reference No. 2 Customer Name: Address: Contract Amount: Contract Individual: Phone Number: Facsimile Number: Year: Description of supplies, equipment, or services provided: Reference No. 3 Customer Name: Address: Contract Amount: Description of supplies, equipment, or services provided: Contract Individual: Phone Number: Facsimile Number: Year: City of Santa Ana Community Development Agency Request for Proposals for Parking Operations and Management Services Page 34 25A-69 TO BE INCLUDED IN PROPOSAL EXHIBIT E CITY OF SANTA ANA COMMUNITY DEVELOPMENT REQUEST FOR PROPOSALS FOR PARKING OPERATIONS AND MANAGEMENT SERVICES PROPOSAL & CONTRACT AGREEMENT PROPOSER'S STATEMENT Proposer understands and agrees that this written RFP (or any part thereof specifically designated and accepted by the City of Santa Ana, hereinafter City) shall constitute the entire agreement between proposer and the City only after it has been accepted by the City Council, endorsed by the Clerk of the Council with her signature and official seal noting here on the action of approval of the Council, signed by the Executive Director or his duly authorized agent, and signed by the City Attorney, denoting her approval of the form of this document, and its execution, and when it or an exact copy of it has been either delivered to proposer or deposited with the United States Postal Service properly addressed to the proposer with the correct postage affixed thereto. Proposer further agrees that upon delivery (as defined above) of the accepted agreement he/she will furnish City all required bonds and certificates of liability insurance within ten (10) days (excluding Saturdays, Sundays and City's legal holidays), or the funds, check, draft, or proposer's bond substituted in lieu thereof accompanying this proposal shall become the property of the City and shall be considered as payment of damages due to the delay and other causes suffered by City because of the failure to enter into an Agreement and/or furnish the necessary bonds and because it is distinctly agreed that the proof of damages actually suffered by City is difficult to ascertain; otherwise said funds, check drafts, or proposer's bond substituted in lieu thereof shall be returned to the undersigned. Proposer understands that a proposal is required for the entire work, that the estimated quantities set forth in the RFP schedule are solely for the purpose of comparing proposals, and that final compensation under the contract will be based upon the actual quantities of work satisfactorily completed. All terms contained in the Specifications, the Certification of Non-Discrimination by Contractors, and the Workers' Compensation Insurance Certificate are to be incorporated by reference into this Agreement and are made specifically as part of this RFP. FIRM SIGNED AND PRINTED NAME TITLE DATE City of Santa Ana Community Development Agency Request for Proposals for Parking Operations and Management Services Page 35 25A-70 TO BE INCLUDED IN PROPOSAL EXHIBIT F CITY OF SANTA ANA COMMUNITY DEVELOPMENT REQUEST FOR PROPOSALS FOR PARKING OPERATIONS AND MANAGEMENT SERVICES PROPOSAL AND CONTRACT AGREEMENT CERTIFICATION OF NONDISCRIMINATION BY CONTRACTOR The undersigned Contractor or corporate officer, during the performance of this contract, certifies as follows: The Contractor shall not discriminate against any employee or applicant for employment because of race, color, religion, sex, or national origin. The Contractor shall take affirmative action to ensure that applicants are employed, and that employees are treated during employment without, regard to their race, color, religion, sex, or national origin. Such action shall include, but not be limited to, the following: employment, upgrading, demotion, or transfer; recruitment or recruitment advertising; layoff or termination; rates of pay or other forms of compensation; and selection for training, including apprenticeship. The Contractor agrees to post in conspicuous places, available to employees and applicants for employment, notices to be provided setting forth the provisions of this nondiscrimination clause. 2. The Contractor shall, in all solicitations or advertisements for employees placed by or on behalf of the Contractor, state that all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, or national origin. 3. The Contractor shall send to each labor union or representative of workers with which he has a collective bargaining agreement or other contract or understanding, a notice to be provided advising the said labor union or workers' representatives of the Contractor's commitments under this section, and shall post copies of the notice in conspicuous places available to employees and applicants for employment. 4. The Contractor shall comply with all provisions of Executive Order 11246 of September 24, 1965, and of the rules, regulations, and relevant orders of the Secretary of Labor. 5. The Contractor shall furnish all information and reports required by Executive Order 11246 of September 24, 1965, and by rules, regulations, and orders of the Secretary of Labor, or pursuant thereto, and will permit access to his/her books, records, and accounts by the administering agency and the Secretary of Labor for purposes of investigation, to ascertain compliance with such rules, regulations, and orders. 6. In the event of the Contractor's non-compliance with the nondiscrimination clauses of this contract or with any of the said rules, regulations, or orders, the contract may be canceled, terminated, or suspended in whole or in part and the contractor may be declared ineligible for further Government contracts or federally assisted construction/services contracts in accordance with procedures authorized in Execution Order 11246 of September 24, 1965,and such other sanctions may be imposed and remedies invoked as provided in Executive Order 11246 of September 24, 1965, or by rule, regulations, or order of the Secretary of Labor, or as otherwise provided by law. 7. The Contractor shall include the portion of the sentence immediately preceding paragraph (1) and the provisions of paragraphs (1) through (7) in every subcontract or purchase order unless exempted by rules, regulations, or orders of the Secretary of Labor issued pursuant to Section 204 of Executive Order 11246 of September 24, 1965, so that such provisions will be binding upon each subcontract or purchase order as the administering agency may direct as means of enforcing such provisions, including sanctions for City of Santa Ana Community Development Agency Request for Proposals for Parking Operations and Management Services Page 36 25A-71 TO BE INCLUDED IN PROPOSAL EXHIBIT F noncompliance; provided, however, that in the event the Contractor becomes involved in, or is threatened with, litigation with a subcontractor or vendor as a result of such direction by the administering agency, the 8. Contractor may request that the United States enter into such litigation to protect the interests of the United States. 9. Pursuant to California Labor Code Section 1735, as added by Chapter 643 Stats. 1039, and as amended, No discrimination shall be made in the employment of persons because of race, religious creed, color national origin, ancestry, physical handicaps, mental condition, marital status, or sex of such persons, except as provided in Section 1420, and any Contractor violating this Section is subject to all the penalties imposed for a violation of the Chapter. FIRM SIGNED AND PRINTED NAME TITLE DATE City of Santa Ana Community Development Agency Request for Proposals for Parking Operations and Management Services Page 37 25A-72 TO BE INCLUDED IN PROPOSAL EXHIBIT G CITY OF SANTA ANA COMMUNITY DEVELOPMENT REQUEST FOR PROPOSALS FOR PARKING OPERATIONS AND MANAGEMENT SERVICES NON-COLLUSION AFFIDAVIT CITY OF SANTA ANA PROPOSAL AND CONTRACT AGREEMENT NON-COLLUSION AFFIDAVIT (Title 23 United States Code Section 112 and Public Contract Code Section 7106) To the CITY OF SANTA ANA COMMUNITY DEVELOPMENT AGENCY In accordance with Title 23 United States Code Section 112 and Public Contract Code 7106 the PROPOSER declares that the bid is not made in the interest of, or on behalf of, any undisclosed person, partnership, company, association, organization, or corporation; that the bid is genuine and not collusive or sham; that the PROPOSER has not directly or indirectly induced or solicited any other PROPOSER to put in a false or sham bid, and has not directly or indirectly colluded, conspired, connived or agreed with any PROPOSER or anyone else to put in a sham bid, or that anyone shall refrain from bidding; that the PROPOSER has not in any manner, directly or indirectly, sought by agreement, communication, or conference with anyone to fix the bid price of the PROPOSER or any PROPOSER, or to fix any overhead, profit, or cost element of the bid price, or of that of any other PROPOSER, or to secure any advantage against the public body awarding the contract of anyone interested in the proposed contract; that all statements contained in the bid are true; and, further, that the PROPOSER has not, directly or indirectly, submitted his or her bid price or any breakdown thereof, or the contents thereof, or divulged information or data relative thereto, or paid, and will not pay, any fee to any corporation, partnership, company association, organization, bid depository, or to any member or agent thereof to effectuate a collusive or sham bid. Note: The above Non-collusion Affidavit is part of the Proposal. Signing this Proposal on the signature portion thereof shall also constitute signature of this Non-collusion Affidavit. PROPOSERS are cautioned that making a false certification may subject the certifier to criminal prosecution. State of California County of Subscribed and sworn to (or affirmed) before me on this day of , 20 , by who appeared before me. , proved to me on the basis of satisfactory evidence to be the person(s) Notary Public Signature Notary Public Seal City of Santa Ana Community Development Agency Request for Proposals for Parking Operations and Management Services Page 38 25A-73 25A-74 c entral PARKING City of Santa Ana Attn: Gabriela P. Lomeli Project Manager 20 Civic Center Plaza Santa Ana, CA 92701 February 14, 2013 Dear Ms. Lomeli, Thank you for the opportunity to manage the parking portfolio for the City of Santa Ana. As per our discussion, preceeding are the key points of the negotiated terms we have agreed upon and will be incorporated as part of our proposal. Central Parking has reduced our monthly parking management fee to $2,500.00 per month. We are able to reduce the fee by absorbing the cost associated with our proposed web-based initiatives, which include the following: Web marketing, Location Central, WeblAsion, and IT support from our corporate office. in order to ensure a smooth transition, we have incorporated additional community outreach as part of our proposal. Again, we truly appreciate the opportunity to expand our partnership with the City of Santa Ana and look forward to working with you and your staff to improve and enhance the parking program for the citizens and visitors to downtown Santa Ana. Sincerely, Muhammad Mansoor Regional Manager Central Parking System, Inc. EXHIBIT 3 25A-75 SECTION 1. COVER LETTER Central PARKING Gabriela P. Lomeli Project Manager City of Santa Ana 20 Civic Center Plaza Santa Ana, CA 92701 Page 1 Central Parking System, Inc. 3420 Bristol St. Suite 225 Costa Mesa, CA 92626 Phone: 714.751.2855 Fax: 714.751.3650 RE: RFP 12-060 - Parking Operations and Management Services Downtown Parking Facilities Dear Ms. Lomeli: We thank you for allowing Central Parking to participate in your request for proposal for Parking Operations and Management Services for the Downtown Parking Facilities. We are keenly interested in providing the services requested by the City, and have formulated our response using substantive, site-specific content and form: in strict adherence with this RFP. We are very excited about the opportunity to partner with the City yet again, in helping make their parking program a stakeholder friendly, technologically advanced and customer services driven system which encourages continued economic prosperity for the City. We were recently awarded the Parking Enforcement contract by the City of Santa Ana where we have had much success in managing the enforcement program for the City and the Santa Ana Police Department. Our oroven track record in the City of Santa Ana is one of the many examples of our commitment to the success of our clients. We are confident that we can deliver the same superior service and expertise in managing the City's parking assets. Recently, Central Parking completed a transformational merger with Standard Parking Corporation, which effectively doubled the size of our firm, and significantly enhanced the parking management capabilities we offer our clients, particularly in Southern California - in the municipal realm. Central Parking, now a wholly owned subsidiary of Stardard Parking Corporation, along with our dedicated municipal division, SP Plush Municipal Services is well versed in municipal parking operations as well as the nuances of working with and representing a public entity. As one of the largest operators of parking and parking related services in the nation, we manage over 4,400 facilities nationwide, many of which are located in Southern California. Our combined credentials and qualifications represent the best of both firms; and offer the City of Santa Ana instant access to cutting-edge operating and technology platforms, highly qualified personnel, and quantum administrative capacities to yield a local parking management tour de force. We manage portfolios for many local public agencies including the cities of: Anaheim. Long Beach, Newport Beach. Riverside, Santa Monica. Carson, Anaheim Redevelopment Agency (now City of Anaheim), Los Angeles. LAX Airport and Toll Roads of Orange County. A more comprehensive list of our municipal references is included in Section 2 - Firm and Personnel Experience. Based upon your RFP guidelines, we have prepared a succinct and comprehensive proposal that encompasses the needs of serving the visitors and employees of the City in a manner that is expected by ,you. Through our on site visits. we have a firm understanding of the complexities of your parking operations. Our desire is to bring as much professionalism to the City in our management of the City's parking program, as you have in your own progressive City management. 25A-76 SECTION 1, COYER LETTER Paget In our response to this RFP, we have paid special attention to the City's primary goals of selecting a qualified team that will provide a first class operation while ensuring a safe, citizen-friendly, fair and well-maintained parking system. We are confident that with the implementation of our plan, the City will see measurable results in the short term. Our experienced management team will be responsive and will successfully serve the needs of the City with a sense of urgency. In addition, our goal will be to make necessary operational recommendations to maximize parking revenues and to achieve operational excellence through the implementation of cutting edge technology by modernizing the current equipment and to ircrease the quality of services for the public. With decades of experience, Central Parking has proven to be an effective, dedicated and committed partner to the overall success of most complex parking programs for municipalities throughout the United States. The experience and expertise we have gained over the years. along with the qualifications of our management team, our local presence and the financial strength of our corporation makes us a valuable resource to the City of Santa Ana. We have progressively developed site specific manuals. training methods and policies & procedures that provide the operations with a consistent level of service and ultimately achieving operational excellence. We will conduct an initial Operational Effectiveness Study within 90 days of the start of the operations to make the necessary recommendations to the City of Santa Ana to improve the overall condition of the facilities and quality of service. In addition, Central Parking will utilize our current staff in nearby locations for mentoring and training of the staff in Santa Ana. We also will have the ability to mobilize additional staff witnin a moment's notice by cross training our staff at Bowers Museum, Santa Ana, South Coast Plaza and Anaheim. This will ensure uninterrupted service as well as our ability to extend our efforts, should the City of Santa Ana desire. Awarding this contract to Central Parking would enable the same excellent service and the extension of our already successful relationship. All elements of this RFP have been reviewed and understood. At the successful execution of a mutually agreed upon Agreement, our intent is to perform the services as outlined in this RFP and as required by the City. We are willing to enter into an Agreement with the City under the terms and conditions prescribed by this RFP and in the Sample Agreement, subject to any additional information provided in the addendums and subject to any exceptions noted during the contract negotiation phase. Please direct all questions and communications regarding this proposal to: Muhammad Mansoor General Manager Central Parking System, Inc. 3420 Bristol St. Suite 225 Costa Mesa. CA 92626 Phone: 714.751.2855 Fax: 714.751.3650 Email: Sincerely, Muhammad A. Mansoor f i 25A-77 ci z ?v ?z a- a? J W a? ? y F- ? z y W V FIRM AND PERSONNEL EXPERIENCE INSIDE THIS SECTION ABOUT CENTRAL PARKING PARKING MANAGEMENT EXPERIENCE LOCAL SUCCESS STORIES MUNICIPAL REFERENCES LETTERS OF RECOMMENDATION PERSONNEL EXPERIENCE 25A-78 SECTION Z, COMPANY QUALIFICATIONS AND EXPERIENCE Pagel ABOUT CENTRAL PARKING Central Parking, a wholly owned subsidiary of Standard Parking Corporation is North America's largest parking services provider. The company owns, operates and manages parking and related services including: surface and multi-level parking facilities; customer and employee shuttle services; valet and special event parking; parking meter collection and enforcement; design consultation; toll-road collections; parking notice and related services. The Company operates approximately 4,400 parking facilities containing over 2 million parking spaces with more than 30.000 employees. The Company's clients include major municipalities, some of the nation's largest owners and operators of mixed-use projects, office buildings, hotels, stadiums and arenas as well as airports and hospitals. With over two million cars parked daily throughout the country, Central is one of the most qualified firms to operate the City of Santa Ana Downtown Parking Facilities. Our rational presence, our unmatched experience in municipal operations and the financial strength of our corporation are only a few of the highlights that make us a valuable resource to the City of Santa Ana. With our Orange County office located in close proximity on Bristol/Sunflower by South Coast Plaza, not only we will be able to monitor the City parking program more closely, but also will be able to provide added supervision and needed support to our Santa Ana team. We have over 500 active staff members within a 25 mile radius of Santa Ana. 22 of them are highly skilled managers. We have an additional 1,500 employees serving the greater Los Angeles area. In addition, Central Parking will utilize our current staff at nearby locations including Bowers Museum, South Coast Plaza. Newport Beach and Anaheim for mentoring and training of our team in Santa Ana. We also will have the ability to mobilize additional staff with short notice by cross training our other staff at nearby facilities. This will ensure uninterrupted service as well as our ability to extend our management efforts, should the City of Santa Ana desire. OUR MERGER WITH STANDARD PARKING As referenced it our Cover Letter, Central Parking recently completed a transforma- tional merger with Standard Parking Corporation, which effectively doubled the size of our firm, and significantly enhanced the parking management capabilities we offer our clients, particularly in Southern California - in the municipal realm. Our com- bined credentials and qualifications represent the best of both firms; and offer the City of Santa Ana instant access to cutting-edge operating and technology platforms, highly qualified personnel, and quantum administrative capacities to yield a local parking management tour de force. By blending the best of both companies, we've expanded and improved the services and products we provide to our clients. We're able to invest in technology and product developments more heavily, which will ac- celerate development of cutting-edge parking-related technology to improve the cus- tomer experience and increase value for our clients. We also have the ability to oper- ate as a single source vendor to clients of both companies for a variety of services - whether in parking, transportation, travel demand management, maintenance or security. This means all of our clients can have a single point of contact across a variety of service lines, making it simpler and more efficient for them in terms of both supervision and reporting. As if Central Parking's credentials weren't enough, Standard Parking's cherts include numerous municipalities and some of the largest owners and developers of major mixed-use projects, office buildings, hotels, residential buildings, airports. arenas, hospitals and medical office buildings throughout the country. i:.. 25A-79 SECTION 2, COMPANY QUALIFICATIONS AND EXPERIENCE Paget QUALIFICATIONS AND PARKING EXPERIENCE Central Parking's national presence, our unmatched experience in municipal operations and the financial strength of our corporation are only a few of the highlights that make us a valuable resource to the City of Santa Ana. Across the Americas, Central has built a reputation for providing innovative and effective systems for the management and operation of most complex municipal parking programs. Our experience is unsurpassed in the industry for providing parking management expertise inclusive of management of self park facilities, valet parking services, shuttle and transportation management, meter collections, parking enforcement, violation processing, meter maintenance, merchant validations and parking permit programs. Our sound understanding of the principles behind municipal parking operations allows us to effectively manage the parking assets and attain best-in-class levels of efficiency, customer service and market share. We also have a proven and established record of success with a variety of parking equipment, techniques and policies in operating municipal systems. We are well-versed in the recommendation, implementation and management of state-of- the-art parking equipment, as we utilize these technologies at numerous owned and managed facilities nationwide. Central Parking offers a broad base of support - operational, technical, financial, and legal at local and national levels that is unmatched in the parking industry. Our range of experience makes Central Parking uniquely qualified to address the challenges and needs of the parking program for the City of Santa Ana. Systems and Technology - We are innovators in advanced systems and :ethnology to enhance revenue generation and cost controls: Client View N financial reporting software: Standard Equipment & Technology Upgrade Program5m Services (SETUP = ); Automated central cashiering systems; Automated credit card lanes; Pay Park & Go?x° payment systems, with remote monitoring; Centralized accounting and auditing through our information network; Computerized monthly billing and keycard control systems: Hand-held cashiering units for peak usage periods; License plate inventory systems. Parking Equipment Experience • Preparing Equipment and/or Construction Specifications, Coordinating Bids, Evaluating Proposals, and Managing the Construction/Installation of Facility Improvements. We have subject matter experts that specialize in parking consulting, operations and technology. Our team uncerstands the changing dynamics of the industry and recommending customized parking solutions specific to the needs of clients and customers. Our professionals will help establish optimum functionality of your parking facility and operating systems. Planning and Demand Analysis Feasibility Studies Functional Design Revenue Control Graphics (Way-Finding) Management Analysis and Operational Audits Corporate Level Support - Our Regional Office in Orange County receives substantial support from our corporate support offices in the region. As a publicly traded company, we understand the fiduciary responsibilities of collecting public funds and accurately reporting revenue with proven Sarbanes-Oxley compliance. The corporate resources that would support parking facility operations on behalf of the City of Santa Ana include: Operations-Senior management focus on operations and audit practices ensures consistency and uniform application of parking management policies; Training and Recruitment-Develops corporate-wide recruitment and training programs for management and non- supervisory personnel; Human Resources-Addresses HR issues and relationships, employee benefits. and employee hiring and discharge issues; Legal-Provides parking managers with litigation, contract maintenance, government reporting, and management/ employment agreements assistance: Clalms-Handles all corporate insurance issues; Finance-Separate Accounts Payable, Accounting, Internal Audit, Payroll, and Treasury Departments, work together to provide billing, accounting and payroll functions. Marketing-Development and production of promotional and marketing materials; MIS-Technical support for PCs used at facilities throughout the company: Purchasing-Implements national purchasing policies to obtain preferred pricing for our clients & most efficient methods. 25A-80 SECTION 2, COMPANY QUALIFICATIONS AND EXPERIENCE Page3 UNPARALLELED MUNICIPAL EXPERIENCE City of Santa Ana City of Newport Beach, CA City of Riverside. CA City of Anaheim, CA City of Santa Monica, CA Los Angeles International Airport (LAX) City of San Jose CA City of Charlotte, NC City of Newport, RI City of Virginia Beach, VA Town of Fort Meyers Beach, FL City of Mobile, AL Howard County. MD City of Evanston. IL City of Lowell, MA City of Portland. OR City of Richmond, VA Denver, CO (RTD) City of Phoenix. AZ Mecklenburg County, Charlotte. NC Union Pacific Rail Road, Omaha. NE City of Nashville, TN City of Tulsa OK LOCAL MUNICIPAL REFERENCES S.A.P.D./CITY OF SANTA ANA CITY OF ANAHEIM Doug McGeachy, Commander - Traffic Division Mike Uren, Parking Manager Phone: 714-245-8051 Phone: 714-765-8930 Email: DMcGeachy@santa-ana.oig Email: MUren@Anaheim.net Serving since August 2012 Serving since November 2008 CITY OF ANAHEIM/REDEVELOPMENT AGENCY CITY OF NEWPORT BEACH Christine Long, Senior Project Manager Dan Matusiewicz, Director of Finance Phone: 714-765-4324 Phone: 949-644-3126 Email: CLong@Anaheim.net Email: DanM@newportbeachca.gov Serving since February 2010 Serving since April 2011 CITY OF SANTA MONICA CITY OF LONG BEACH Frank Ching, Parking Coordinator David Roseman, City Engineer City of Santa Monica City of Long Beach Phone: 310-458-8299 Phone: 562-570-6331 Email: Frank.Ching@smgov.net David.Roseman@longbeach.gov Serving since June 2009 Serving since April 2007 CITY OF RIVERSIDE CITY OF CARSON Arlene Armendariz, Public Parking Services Suoervisor Ken McKay, Public Safety Manager City of Riverside City of Carson Phone: 951-826-5953 Phone: 310-830-7600 Ext: 1605 Email: AArmendariz@riversideca.gov Email: Kmckay@carson.ca.us Serving since July 2012 Serving since February 2002 E'400s 0 l!ie?jsc 1-0 lfnf -rs of recorr mentiaticn+s froin some of oor locai muoicipal clients, 25A-81 SECTION Z, COMPANY QUALIFICATIONS AND EXPERIENCE Page4 LOCAL SUCCESS STORIES Past success in municipal projects is a key indicator of what City of Santa Ana can expect from Central Parking with its management of the parking program for the City. Here are profiles of some of our most recent success stories: CITY OF SANTA MONICA With 25 garages and surface lots and 12.000 spaces, Central Parking System's contract with the City of Santa Monica is the city's largest. Parking facilities serve the recently renovated Santa Monica Mall, the pedestrian 31d Street Promenade and the Santa Monica Library. In addition, the contract covers all beach parking for this busy area which attracts locals and tourists alike. Central is currently working with the City to upgrade several of the city's metered lot and we also manage a popular bike-valet program. Annual gross revenues are close to $25 million with an operating budget of close to $5 million and the implementation of tighter cash controls has resulted in increased revenues for the City. As a testament to Central Parking's success, the City has just awarded us the management of 3 additional parking facilities. CITY OF LONG BEACH The City of Long Beach was looking for a highly qualified and experienced operator to manage their entire parking portfolio and Central Parking was able to meet and ex- ceed their needs. This portfolio consists of 7,780 parking spaces at 18 different locations. City Place, a 350,000 square foot retail development in the heart of down- town Long Beach, offers a unique environment with all mixed-use facilities. Central has been very successful in providing a smooth traffic operation while maintaining the highest level of customer service. Close supervision and strict opera_ional con- trols at the Aquarium of the Pacific parking structure have also helped the City maxi- mize their parking revenues. A close partnership with the City on strategic planning for the Grand Prix of Long Beach, 4th of July festivities and the Long Beach Marathon have resulted in a staggering 100% increase in revenues from special events. CITY OF ANAHEIM S?!rti?rt?, ricr>,V?;ic:!nht?r: 2008 Central Parking operates the Anaheim Hilton Parking Structure, a shared facility for visitors and employees of the Convention Center and the Anaheim Hilton. In the past several years. Central has successfully identified and resolved all critical issues noted during the transition period, creating a user-friendly parking environment while maximizing revenues and profits for the City of Anaheim. Strict cortrols and attention to accounting details have increased profits for the City. In addition, we replaced all generic validation programs with a secured validation program, resulting in higher revenues. Through our partnership with the City, we have been instrumental in reducing ope-ating expenses while maintaining the highest level of customer service. In the past 28 months, the City of Anaheirn has received a monthly surplus payment in each of these months when historically, prior to November 2008, the City was being invoiced by the previous parking operator. 25A-82 SECTION 2, COMPANY QUALIFICATIONS AND EXPERIENCE Pages LOCAL SUCCESS STORIES (CONT.) CITY OF NEWPORT BEACH operarmgs <,'oco ?I ay 2011 The City of Newport Beach is Central Parking's largest On-Street Contract. It is a true Public-Private-Partnership (P3) and is the first of its kind in California. It is a turnkey operation providing collection, maintenarce, and enforcement services. We conducted a three week technology / feasibility study and made the specific recommendaticns for implementation. Ou- financial models projected a 25-30% revenue uplift using the proposed infrastructure upgrade/ diligent project administration. and operating efficiencies. City Revenue of 2.8M vs. CP Revenue of 3.6M. City Overhead of 500K vs. Central Overhead of 550K, as well as twice the number of employees to properly administer the program. Our 10 month revenue uplift actual is 29.07%. Central purchased/brokered the equipment on behalf of the City. We were able to use our national discount of 55%. Central also deployed/ installed nearly 1 Million in infrastructure in the first month of the contract. Deployment and installation was all handled in-house by Central saving thousands in up-front costs. Central also instituted a Meter Hotline so that patrons can provide feedback and report meter issues allowing us to better serve the public and keep the system operational. CITY OF RIVERSIDE Operatin.osince July 2011 Central Parking was awarded the contract in July 2011. In the first 10 months of managing the City parking program, Central has been successful in increasing Net Revenue by 3.3%, has added 15 single meter stalls, added 21 multi-space stalls and has written detailed analyses for their annual downtown "Festival of Lights" event, providing ROI assessments for various price points should the city decide to charge for future events. Central also staffed the 2011 Festival of Lights event, providing way-finding signage and customer service ambassadors to serve the approximately 50,000 visitors. Implemented a bi-weekly maintenance reporting program detailing various maintenance projects completed throughout the portfolio. Renegotiated vendor contracts to get more accomplished at the same cost and reduced vendor monthly charges by 50%, due to our national contract. Coordinated with Riverside Police Dept to alleviate vandalism issues in one garage; increased lighting and added security. Tightened protocols on cash-handling and key-carrying practices and various enhancement projects. ANAHEIM REDEVELOPMENT- DOWNTOWN ANAHEIM Operarwo since rebruary. 2010 Anaheim Redevelopment Agency selected Central Parking to operate the Downtown Anaheim parking portfolio in February 2010. Scope includes the management of 5 Parking Structures with over 2.500 spaces in a mixed use environment. Agency was looking for an operator to assist the Agency in coordinating bids for a new PARCS system while managing fully operational facilities. In this short time, Central Parking has successfully coordinated bids for the upgrade of parking equipment on behalf of the Agency. Installation of new Skidata equipment is in progress with ore parking structure completed in February 2011. We have implemented an effective management plan that provides these operations with a consistent level of service. Additionally, we successfully identified all audit loop holes and have introduced online billing for all of their monthly parkers (this was non existent in the past). With the help of our audits, we were also able to increase monthly parking revenue. 25A-83 v z Y 0 09 z 4- IL J W Q F ? H Z Vf W ci ROW -N"W `. M .ate 1,N'S 1 :D E T H I S S E C T I;Q N. ORGANIZATIONAL STRUCTURE STAFFING PLAN - TEAM SANTA ANA LOCAL ORGANIZATIONAL CHART SENIOR LEADERSHIP TEAM PERSONNEL EXPERIENCE 25A-84 SECTION Z, PERSONNEL EXPERIENCE ORGANIZATIONAL STRUCTURE Since 1968 Central Parking System has grown to be the largest parking services provider in the country. Today the corporation operates nearly 4,400 facilities in over 60 cities across the United States with over 26,000 employees nationwide. The Company is built on the fundamentals of integrity and delivery of the highest level of service to patrons and clients. HIGHLY SKILLED AND PROFESSIONAL LOCAL TEAM Central Parking System's local leadership consists of veteran parking professionals who are responsible for executing our operations and recommendations. Brief descriptions of each member of the team are listed below, with enclosed resumes for local team mernbers: Muhammad Mansoor, Regional Manager-Orange County, California Muhammad has over 16 years of management experience with 10 years in the parking industry. He had diverse experience in accounting and retail management prior to joining Central Parking in 2003. His current experience includes working with major Municipal clients within the greater Los Angeles and Orange County areas, including the City of Santa Ana. City of Newport Beach, the City of Long Beach, the City of Anaheim, the City of Riverside and the City of Carson. He is also responsible for company operations and contract compliance at other key projects within Orange County, such as the Toll Roads of Orange County, Downtown Anaheim Portfolio, Anaheim Hilton/Convention Center, UCI Medical Center, the Offices of South Coast Plaza. including the Orange County Performing Arts Center, and Westin South Coast Plaza. Highly skilled in all types of parking equipment and PARCS, Muhammad has provided consultation and prepared facility and capital improvement plans for many major municipal clients including Cities of Long Beach. Anaheim and Riverside including Planning, Construction and Facility Management. Peter Cho, Senior Operations Manager-Orange County, California Based out of our Costa Mesa office, Mr. Cho is a well-seasoned manager with over 16 years of parking industry and customer service experience. Prior to joining Central Parking System 6 years ago, Mr. Cho worked for Modern Parking, Inc. as an Operations Manager overseeing 14 properties in the greater Los Angeles and Long Beach areas. His experience cover all aspects of parking man- agement, including accounts payable and receivable, specials events, valet and self-parking, and mixed-use projects. He is proficient in revenue and asset controls, financial statements, budget management and is well-versed in office software products including Excel. Word and PowerPoint. Mr. Cho has also participated in management training programs and is skilled with getting new parking operations off the ground. He has also coordinated multiple equipment installation projects with Skidata, AmFno & Federal APD. His most recent project consists of implementing an automated parking system for the City of Anaheim, working with the Anaheim Redevelopment Agency. Ryan Martinez, Proposed Manager-City of Santa Ana Ryan has over 13 years of parking managerent experience. His current responsibili:ies include oversight of cash operations of ten plazas and 46 toll lanes at a time. Full responsibility of scheduling, payroll, overseeing maintenance, cashiers and maintaining excellent customer service. He is also responsible for monthly budgets. vendor relations, client and company weekly & monthly reports. He oversees Windy Ridge Toll Plaza, one of the busiest toll corridors for the Transportation Corridor Agency with an annual collection of over $32 million dollars in cash project wide, while processing over 17 million vehicles a maintaining an error rate of 0.05%. He has implemented numerous safety strategies, facilitated safety meetings while maintaining a safe work environment. His experience includes working with high profile hotels and hospitals within the greater Los Angeles and Orange County areas, including the cities if Irvine, Newport Beach, Orange. Anaheim, Tustin and Santa Ana. He has a wide range of experience in the parking industry which includes self parking, valet, structures, garages, street sites, specia events and stacked parking. During his 13 years of management Ryan has attended numerous courses and seminars coverirg customer service. Page 3 i '3f 25A-85 SECTION 2* PERSONNEL EXPERIENCE Paget STAFFING PLAN - CITY OF SANTA ANA PARKING TEAM 25A-86 SECTION Z, PERSONNEL EXPERIENCE Pages SENIOR LEADERSHIP TEAM / SUBJECT MATTER EXPERTS EDWARD E. SIMMONS EXECUTIVE VICE PRESIDENT Ed Simmons is responsible for the company's Western Division. His duties include the marketing and administration of over 1000 Urban and Municipal facilities in twelve states. He has over 35 years experience in management, leasing, architectural review, project feasibility and due diligence review. He was also President and CEO of Executive Parking for 20 years, which was acquired by APCOA/Standard Parking in 1998. Executive Parking operated over 150 locations in Southern California. Ed Simmons is also president of SP Plus,& Security Services, a wholly owned Subsidiary of Standard Parking. Previously, Mr. Simmons was President of Silverado Security, a private patrol company serving Southern California. He was also Vice President/General Manager for Red Carpet Parking Service. Beverly Hills, CA and owned a consulting firm that provided facility layout, design, access, and revenue control specifications. He was also a General Manager for J & J Parking in Los Angeles, CA. Mr. Simmons is a Board Member and past President of the Parking Association of California. He is also a member of the Santa Monica Chamber of Commerce, the International Parking Institute, BOMA, the Institute of Real Estate Management, California Real Estate Women (CREW) and the National Parking Association. In addition Mr. Simmons is a mem- ber of the following Security Organizations; California Association of Licensed Security Agencies, Guards and Associates) & LEAPS (Law Enforcement & Private Security). ROAMY VALERA SENIOR VICE PRESIDENT - MUNICIPAL SERVICES Mr. Valera has been involved in the management and administration of municipal parking programs since 1989, where he started his public parking career as a Parking Enforcement Officer with the City of Miami's Parking Authority. He later supervised the parking enforcement program and was instrumental in expanding the program to include over 30 officers and over 20 hours a day, seven days a week and 365 days a year of operations. Subsequent to his role as Parking Enforcement Manager, lie assumed the on-street management duties for the entire department, including meter collections, meter maintenance and special events. In this role, Mr. Valera developed operational procedure manuals, including policies pertaining to the day-today operations of the entire On-Street Parkirg program. Under his leadership, the city implemented its original Pay-On-Foot (POF) conversion program, installing over 200 machines in it first phase and over 500 machines over a three year period. Mr. Valera's experience with the on-street personnel extend to beyond the city of Miami and into his role as the Director of Professional Development at the International Parking Institute (IPI). He was instrumental in implementing and establishing the IPI front line training program which focuses on enforcement officers and other front line employees in the parking industry. Over the years he has delivered the training cou•ses to over 1,500 parking professional across the United States and he is still involved in the delivery such a su--cessful program. STEVE RESNICK VICE PRESIDENT - MUNICIPAL SERVICES Steve Resnick is a Vice President of Municipal Services in the company's Western Region and has served in a variety of capaci- ties (operational and business development) duri,ig his fifteen years of experience in the parking industry. He is currently re- sponsible for Standard Parking and SP PlusA- business development activities in western states and has been responsible for several notable contract awards including Dodger Stadiurn. Previously Steve served as a Senior Manager of Operations for various Standard Parking locations throughout the Greater Los Angeles area. He was also a District Sales Manager and Supervisor in his previous capacity working for the largest regional .)arking company in California. In his role as District Sales Manager, he was responsible for general business development in Southern, CA. As District Supervisor, he oversaw day to day operations for the company's Santa Monica Beach parking opera- tions and operations in Los Angeles. Tasks included cash accounting and revenue control functions, sale of monthly permits, training, scheduling, administration, traffic control and cash transport/deposit functions. Steve served on the Board of Direc- tors of the Santa Monica Chamber of Commerce and is a past member of the SMCC's "Parking Task Force" and "Government Affairs Committee". He has had active involvement in the BOMA, ICSC and IREM organizations. 25A-87 cs z Y i.7 ? Z Q IL J W eg iq H ? Z fn W V 1NS,IDE THIS 'S'ECTION EXECUTIVE SUMMARY MANAGEMENT PLAN PROFORMA - OPERATING BUDGETS OPERATIONS PLAN FACILITIES IMPROVEMENT PLAN TRANSITION ,& IMPLEMENTATION PLAN PLANS f ? 25A-88 SECTION a. PLANE Pagel EXECUTIVE SUMMARY With decades of experience and over 4,400 facilities in the United States, Central Parking has become an expert in managing municipal parking programs. Our vast experience from one project to another, as well as from one city to another, from coast to coast, allows us to share and utilize best practices learned over the past forty-plus years. Our experience working with most complex municipal operations locally within the cities of Long Beach, Santa Monica, Newport Beach, Riverside, Anaheim and many others, allows us to share our expertise of programs within similar communities and have helped us successfully enhance each city's programs. Open communications between the management teams within our region and our clients, allow us to stay on top of ever-changing parking trends, refine operational best practices and find solutions to the toughest problems within these municipalities. Working on solutions both for and with our individual clients is one of our primary goals. City of Santa Ana will greatly benefit from our knowl- edge of the Southern California market and our experience working with similar municipal parking programs. Through a sustained, concerted effort with our dedicated Municipal Division, we have developed and implemented a variety of off-street and on-street parking solutions with the focus of driving economic development for the betterment of the citizens, visitors and stakeholders in cities across the United States. Through our organization's strategic focus, our operations produce not only innovative solutions, but visible and quantifiable improvements in the delivery of exceptional, customer service driven Municipal Parking Programs. Central can provide the City of Santa Ana with every advantage through our comprehensive roster of services. Over the past several years Central has invested considerable time and capital in the development of proprietary programs aimed at driving value to our clients and customers. Central now paces the industry in key areas including delivery of quality customer service, cost containment, and the application of technology. During our on site visits to the City facilities, we noticed key areas that need enhancement to ensure optimum efficiency and to achieve operational excellence. This section will outline some of the highlights of our proposed plan and key performance indicators that will be our primary focus to make the City of Santa Ana parking program one of the best in the nation. PROGRAM HIGHLIGHTS • /Irvuun Resour c°e.+ - .titrirt?>errt hiri;tV. 01t hcrurclin?,? uncl tr uinii7?? J?nlic ir.? • l:latplu1 cc, I ppcruruitcr • S/1 ic•t .1-counting uircl ( 'ash (' 'oleo-1)[S: • F n mciul Gt)aln and Fiduciurt, Re.?poii.sihilitl- try the 011' • oju c and ('lecnt Facilities - [,'flectiv 1Ictintviumcc Plan fin- yrrunii iuhle rc.?ults • hercrnn? Fnhuncelne t Uppoi-im ties • ytrrluti .Gclllin? imd.11alia enicia Strppnrt • ('u+tllnrruicuti?rn • l.'(J"fil nrcrn I N"J'ade • (11)tl.??lt??lTtltic' P/,JJ! 25A-89 SECTION 3, PLANS Page2 MANAGEMENT PLAN HUMAN RESOURCES PRE-EMPLOYMENT SCREENING AND HIRING PROCEDURES Finding The Best Resources to Serve The City Central Parking believes that it is critical for front-line employees to have strong communication skills, demonstrated professionalism, integrity and courtesy. Our Regional Human Resources Manager will assist our site manager in coordinating personnel efforts by supervising the recruitment of new individuals and screening existing staff. EMPLOYEE ORIENTATION AND ON GOING TRAINING Developing Excellent Skills for Customer Service Our orientation process is comprehensive and addresses a variety of new hire issues and provides critical location specific information. New employee orientation discusses the Company and Client's vision, mission, benefits, how to become a Central Parking "ambassador," and the role that each employee plays as the most important person representing our company and our clients. We fully understand that our public face must be one that projects professionalism and friendly, courteous service. Customer service and satisfaction are integral to the service we provide our clients customers. As a result, we have developed customer service training programs that are unique in the industry. Presented in a classroom environment, the curriculum gives employees an opportunity to learn and share ideas about: How to create a positive first impression to each customer - How to handle difficult situations - The importance of body language - Techniques to use for different situations. Employees are tested at the conclusion of the training session and results are placed in the employee's training file. Periodic refresher courses are conducted as needed. In addition to our customer service training, employees are given site-specific training associated with each facility. The purpose of this training is to ensure that all employees are completely familiar with the project. Site-specific training has several components and is covered during a walking orientation tour of the project, including: Familiarity with the parking facility - Familiarity with freeway access - Familiarity with each building and destination in the nearby area - Familiarity with other popular destinations in the area - Local events and calendars - Responses to commonly asked questions. We are confident that with oar ongoing commit- ment to hiring qualified individuals and providing them with proper training will ensure outstanding results for the City. UNION RELATIONS AND GEOGRAPHIC SUPPORT Employees currently working at the City parking facilities are represented by Teamsters Local Union 911. Since 1990. Central has had an excellent relationship with Teamsters Local 911. Our employee work force represented by this labor union is over 1,500 employees in Southern California. This large labor pool will allow us to provide trained employees at each level of the operation. This ensures that each location will be properly staffed and managed even in times of special circumstances and emergencies i.e., employee illness, vacations, and adcitional staffing for special events. Additionally, with our strong geographic presence and over 500 active staff members within a 50 mile radius of Santa Ana, we will have the staffing and management support to reinforce our staffing needs and efforts. Also, our regional office is located just 3 miles south of Downtown Santa Ana which allows for close 14 supervision and much needed management oversight. EMPLOYEE APPEARANCE AND CLEARLY DEFINED DRESS CODE We strongly believe that our front line employees make our brand come alive. If adequate time and attention are not spent to polish an employee's appearance, your corporate brand and image could be destroyed within the first 30 seconds of the customer interaction. Therefore, we invest time and effort in clearly defining employee dress codes at each of our projects and we implement it properly, consequently the appearance of our employees becomes an asset and works for us and our clients. During our on site visits, we noticed significant room for improvement at the City parking facilities when it comes to employee overall appearance including dress code. We will work closely with the City to carefully draft dress code that is business related, promotes City's image and culture and instills pride and confidence in employees. Through our national accounts with industry leading uniform companies including Unifirst Corporation & Cintas, we can secure preferred pricing and large discounts on both uniform rentals and purchases. 25A-90 SECTION H, PLANS Page3 MANAGEMENT PLAN REVENUE CONTROL PROCEDURES FINANCIAL CENTRALTM Revenue collection for the City of Santa Ana is an enormous responsibility and a primary concern for Central Parking. To provide the most stringent cash collection, revenue reporting, audit, billing. OPEX and credit card transaction security, we have created its own professional services division known as FinancialCentra", the parking industry's first homogeneous financial oversight process. Central Parking and Standard Parking, as a combined company collect over $2 Billion dollars annually in cash, check and credit card fee's in its 4,400 operations. As the industry's largest collector of parking fee's. our high level cf financial security is our company's number 1 priority. Company is reviewed by an independent nationally recognized audit firm annually to insure consistent exemplary performance, ensuring reliable revenues for our clients. Company maintains the highest accounting standards in the industry and meets all the requirements regarding Sarbanes- Oxley Act and PCI/DSS Compliance, promotng greater corporate responsibility through certification of internal controls, authorizations of transactions & protection of assets against unauthorized use & proper recording of transactions. STRICT ACCOUNTING AND CASH CONTROLS Our cash and revenue control procedures accurately identify actual daily transactions and sales and also protect and safeguard parki-ig revenues. These procedures (which can vary slightly for any given location depending upon the facility's specific equipment and bookkeeper staffing) are summarized below: SEPARATION OF DUTIES - Complete separaticn of duties including cashiers, supervisors, managers and bookkeeper. PARKING FEE RECONCILATIONS - The daily sales report is a reconciliation of the total tickets issued to daily exits. The physical inventory, taken later in the evening, is used to reconcile the entrances to paid exits. An ingress/egress report measures vehicle activity by comparing tickets issued and corrected to varous meters at the entrance and exit lanes. CASH BANK - A cash bank is issued to each cashier at the start of the shift. The cashier initials the bank inspection log, indicating receipt of the cash bank. At various times during the shift, the cashier deposits all cash in excess of $200 into a drop safe. The cashier places the excess cash in an envelope, notes on the envelope the amount of cash enclosed, seals and initials the envelope, and drops the envelope into the drop safe located in the cashier booth. At the end of the shift, the total revenue collected is recorded on the cashier report form, with an attached fee register computer tape identifying sales activity during the shift. Bank Deposits-The manager collects all of the transient cash each day by retrieving the cashiers' drop envelopes from the safes in the cashier booths. The manager then deposits those funds in the operating bank account. Cashier Reports-Each cashier prepares a daily report for each shift and each day of the week. This report contains the following information: beginning and ending ticket numbers; total tickets collected in each rate category (with dollar extensions reflecting the total dollars represented by those tickets); all non-cash tickets; lane number; revenue col- lection date; cashier's name; shift revenue (as reported by the cashier); deposit amount (as counted and recorded by the cashier); and over/short amounts. FINANCIAL REPORTS AND LOGS - State-of-the art information systems allow Standard Parking to supply all the reports and information our clients need to stay on top of their facilities' performance. We can provide standard monthly reports, formatted to meet clients' needs, covering: • Budgets by month, quarter and year. • Monthly P & L reporting Vs. budget by month, quarter and year. • Revenue detail reporting. • Payroll, overtime, benefit detail reporting. • insurance claim analysis reporting. • Monthly ledger detail reporting. • Invoice copies. 25A-91 SECTION 3, PLANS REVENUE CONTROL PROCEDURES (CONTINUED) CENTRAL FINANCIAL REPORTING SERVICES No other parking operator provides auto-" mated online reporting of monthly state- 0-- a ,... ments. Client Webftlon'"; Central Park I ing's proprietary web-based reporting sys tem, provides our clients with a powerful tool to track and access their parking fi- ... .,,,..,. nancial statements securely and accessibly "-' ?"' 9A9 901. from their offices. City of Santa Ana will be, ?-•n? able to access WebVisionT" via the Central WSJ *_S Parking website. A password protected ! O°°c rro wurnr ..r. f111.091M9IJ<} 9Li profit and loss statement for each man- -..,« aged location is available as well as a con-: . 1•v/rv. M /ICI'. IrYJ solidated portfolio statement with multiple'..n1..al".. cu,,.,. •.r lots. Clients have the ability to "drill down" r 9"s.rr.S"aw 9rzr by revenue and expense line items. This """""'1'°•"?? feature allows the user to view the details < $• supporting each type of revenue and ex. pense recorded on the financial report. For expense items, the lowest level of drill down is the actual scanned image of third party vendors INFORMATION TECHNOLOGY AND INTERNAL AUDIT Page 4 FinancialCentraiT'" is Central Parking's number 1 priority and is only complete with strong internal audits. Every location, every city, every region, and every department is consistently tracked and audited as to the integrity of its financial controls and its compliance to company's stringent reporting requirements. Central Parking has been an innovator of monthly parking billing programs as well as standardized cash reporting, credit card transaction reporting and security as well as activity reporting for every location. All Central Parking locations utilize the same procedures and information technology. This is critical in maintaining consistency of systems for our clients' benefit as well as our internal audit controls. Cash deposits, credit card transactions, and checks are monitored and reported on a da ly basis to insure accuracy and security of our clients' funds. Central Parking has developed several internal control systems, including CARS'"- our industry standard monthly billing and account receivable program, TrinTechm - our internal audit reporting system that captures daily deposits of cash, credit and check per location and automatically compares to daily banking transaction, and DCRm - our proprietary system of reporting every locations transactions and revenue. These step-by- step procedures demonstrate Central Parking's detailed and extensive efforts to maintain cash control. Through our TrinTechrm and DCRTm information technology- platforms, every location's activity and deposits are recorded and checked daily. Central Parking's internal audit team provides surprise location and city audits to test compliance. Spot audits are performed on a regular basis by Operations Manager and Regional Managers. CENTRALIZED ACCOUNTS RECEIVABLE SYSTEM ("CARS-) Central Parking System's proprietary permit parker billing system is called CARST' CARST1' is a supercharged. Windows based program with a robust set of features which includes large scale reporting capabilities. The CARSr41 application undergoes testing by outside auditors each year to ensure the company compliance standards as well as credit card data compliance. PARKCENTRALTm - MONTHLY PARKING PAY-ON-LINE Central offers a convenient online payment option and other on-line benefits to its monthly parkers. ParkCentrall"1 can be accessed via the our website at www.parking.com by click- ing on the Monthly Parker Online icon. Current Online Advantages: Manage own account Review invoice at a glance - Enroll in e-Billing - Pay current invoice or set up automatic payments online Additional Features include Corporate accounts can add, change, or Pay Onlinel delete parkers online - Update vehicle information - Set up auto-payments via credit card or electronic payment (ACH) - Cancel account. ..,1.111 w1rlsA Sjoa , 1,i7r 1IDrm 70!:31 • ai .1 s : _s R.9?YI?rJ9*a1 M*2a 2W Ma Ana 3'f9 H9 JCTWIL oaaff vr9v 41x9 010"T 3NWJIQ ..... c.: .?. n7Aa JOOmm n.r31123 071111016 91p01m 91Awa 9d11b.2f.T91i 7e?sm 79.®9m .cm 1®fim t51Jam q}ia• tl.fim J9AOOm 7,175m 5421Sm 4111COm U230 "'l'w? am Jam 405q 7559 711113D J7Mm1 t>~rrasrsoa a>; t!! J9 >• 25A-92 SECTION 8. PLANS Pages REVENUE CONTROL PROCEDURES (CONTINUED) SCORECARD REPORT Administrative and operational scorecards measure all facets of operating a parking facility on a monthly and quarterly basis, providing valuable feedback to the client. It offers a quicK overall analysis of facility performance with green representing good, yellow representing room for improvement. and red representing below standard performance. This tool enables clients to always be fully informed of facility performance. Here is an example of a monthly report scorecard. 7 7V ! 2 ' 33 m y & 4 92 U Z Q. J 3 '? € g a a Z 2s 4 N OTHER REVENUE CONTROL PROCEDURES INCLUDE: Monthly Access Card Audits - Performed twice a month on the 1st of the month and mid month. Monthly A/R aging and reconciliation - Tracking of all aged receivables and all unpaid monthly parker accounts. Cash Controls - All cash registers and point of sale systems to be password protected. Dual Custody whenever cash is transported or transferred. Flash reports/ Operations Dashboards - Daily Revenue Summaries - Cash Scorecards - FRX (drill down reports showing G/L postings down to the invoice level). Sales audit (revenue and transactions directly reported and reconciled by location Parking Equipment into Deposit Central - Central Parking's proprietary revenue reconciliation software). FINANCIAL GOALS AND FIDUCIARY RESPONSIBILITY TO THE CITY If given the opportunity to manage the City's parking assets, our primary goal will be to ensure that every transaction is fully accounted for, that we collect all monies due and deposit funds in a safe and timely manner with City having full visibility and access to financial reports. In addition to our commitment for strict financial oversight, we will focus on operational recommendations to drive incremental growth and adherence to operational budgets. REVENUE ENHANCEMENT OPPORTUNITIES RATE RECOMMENDATIONS Our Operations Managers and Facility Managers closely evaluate and analyze parking rates and site-specific pricing structures to optimize client revenue objectives. They know their markets well, but as a matter of policy, we routinely perform market rate surveys to compare the parking rates those at competing parking facilities. EVENT PARKING We provide and will offer turn key event parking solutions with online parking reservation options & pre cash procedures. WEB MARKETING Central can deliver an innovative web marketing program to promote downtown Santa Ana parking year round and drive incremental growth. The web program will be centered around creating a customized web page featuring downtown parking info including: directions, Google map, rates and parking facility information. Web marketing programs can capture online searches and direct them to your customized content. Web traffic can also be driven to this page via pay per click ads and linking initiatives with local Santa Ana merchants web sites. Through the strategic initiative briefly described, people driving to Downtown Santa Ana who are searching the web for parking options will find clear & concise content to influence their decision on where to park. MARKETING AND ADVERTISING OPPORTUNITIES Through industry leading advertising firms, such as Adwalls and Advertickets. we will work closely with the City and downtown area vendors to capture undiscovered revenue streams through advertising and marketing opportunities. 25A-93 V W 2m Q 2r y W oa V ? 2 G? 2 0 1 ?Moa- o cq a ? o o 0 0 0 0 to 0 o 0 o 0 o 0 qea $ g o 0 0 00 M N O pppp p ppp C3 , pp M pp Q .p O OV (4 O cb . R Q O O O O R N N O to h w 'n 0 N O 1 r N ?- to fV r A N N h r O 40 r 0 M r M o C N N N N N N N N N N N N N N N N ' C . tC a0 O ? M M M M O O O O O O S O c p O ?O tp S O S . a M s (D 0 0 2 p O O O Lnn t0 t0 m M O N to O O t0 N C O i n N O W) O N O O r O O Ilk S N N N M 1 C O ? • H to to N 40 1(o N Vf N N to fie Vi N N N N fT O to CO n to M m O O M 0) O O fp t0 (n M n M S O O O f, M • N to co to N N ' M 1-t M t0 W) Pf M v 00 co In to to Vi to to Vi N to to 10 3, 1 to to 11 1&, M .. 0 M M to O m n S n 7 o M M m N 0 w CD - . - Go M n "I a 0 ? co to M w to m to to M to O N 0 to to COD p O M n N - to n n en co N N to n M y n tri N 0 M to M r tp f0 o; W 1• ' ,J Q W 1 V fn fa V, in N N to fn to fn to to N pf n m n M M to O O M " O M M tD O co O Qo Q l N D 0 o a0 C 1 7 O t0 r tp to tc') Q O tp N t, C ) m t A t v C to n Ln a N CO U') a c, O M N M n ? m co m N QI n co CD of fw 00 M fp 03 a H V) to to M N Vf to to M V> V) N to N N .. M O M M M M C N O COO w S 0 7. CMO n W) v S O Z qp u rn $ M 00 m n 0 N th w tp a to to M in M O 0 N N ad N O to n r` n N M to M M .- tp r n t? to c O N 3 w Vi to Vi to to M N to N to M to to w N O O M CO n t0 to N O O O Co M M O O t7A n .- r M Co Co to O to Co S a CD t0 m n 0 0 w n to tq m M M W) M In O N CO to to CO M M N M P- N N M LO tp M N M N Qt n tD h ?- co Cl) tp N 69 d• to Vi M f n Vf 0% to to W to V) to 1 -1 - ? m FA t G cmi W x N Q m G • G • C N c tU O U t0 N m 41 N V v 2 U Q G C c o U N U N °i y t; m N d N W O N y ` W y C U w o x fin ' O a p co cc tv '?- c t m to c D f c t O U ' a C L 2 t o a> E E c 0 _ ? t0 t C ? o . O V ' co E E ? Z' h E - U O O R b Y / G j CU L N O t J- tt ( f 4; a w m m A Y ¢ w w g o t o t o ?? 2 H 25A-94 SECTION 8 • PLANS Page7 OPERATIONS PLAN MAINTENANCE PLAN The job duties of the maintenance personnel will be outlined in our Standard Operating Procedures Manual and we will ensure that the maintenance schedule approved by the City of Santa Ana is followed. More importantly, Central Parking System understands the importance of a properly maintained facility. A well-run facility reduces liability risks, unnecessary repairs and promotes an aesthetically pleasing environment. While it is the job of the maintenance personnel to provide the majority of the cleaning and facility upkeep, maintenance is part of every employee's responsibility. Cashiers are required to clean and maintain the booth, islands and driveways that they are stationed at. Supervisors are required to perform daily inspections of the booths and the garage or surface lot. The manager is also responsible for walking the facility. Our managers and supervisors are trained in the theory of "Management by Walking About" (MBWA). They are also taught to broaden their focus when walking the property to keep an eye out for other issues with landscaping, engineering, security, or any other area that affects the project as a whole. Our Regional Manager and Operations Manager formally audit the facilities each month. This audit is conducted by walking the garage or surface lot and inspecting the facility for any operational as well as maintenance issues. The first maintenance personnel will arrive at 5:00 am. By arriving early, we are able to place an immediate focus on the high-demand areas. Garage A has porous concrete and during rainy weather, pools of water form throughout the garage. Our recommendation is for the first maintenance person to arrive early enough to vacuum up the water thus avoiding any potential liability issues as well as ensuring we utilize every space for visitor and tenant parking. Our second maintenance personnel will arrive at 10:00am to ensure coverage into the afternoon and evening periods. We recommend utilizing a golf cart for our maintenance staff so that their movements throughout the four structures and surface lot can be better managed. This person's main responsibility will be cleaning but his other focus will be on improving the aesthetics of the garages through painting of the curbs, booths and parking equipment. DAILY MAINTENANCE CHECKLIST Our maintenance personnel will work closely with our Operations Manager and a detailed maintenance checklist will be implemented for every garage and lot. We understand that clear direction and follow up is necessary to ensure a well maintained facility. By having a checklist, our maintenance personnel have specific duties that they must complete on a daily, weekly and monthly basis. This checklist is also signed off by the Supervisor each week after he conducts his inspection of the facilities. While the maintenance staff will be supplied with the necessary tools and supplies to do their job some items demand the use of professional equipment and specialized personnel. We recommend quarterly professional power washing service to remove large oil stains, liquid stains and embedded graffiti. This quarterly cleaning will be pre-walked with the City representative to understand the scope and specific direction for each parking area. We will comply will all local, state and federal laws and make sire that no liquids escape through the drains during the pressure washing process. Upon completion, all hazardous material is placed into an EPA approved container provided and removed by a Registered Hazardous Waste Company. Once disposed of, the state will provide a completed manifest directly to Central Parking and the City of Santa Ana." Parking Suwtum L) 25A-95 SECTION 8 • PLANS Page8 FACILITIES IMPROVEMENT PLAN DEPTH OF SUPPORT FOR FACILITIES IMPROVEMENT If awarded this prestigious contract, Central Parking will evaluate the entire opera- tion and make recommendations to the City of Santa Ana to improve its assets. Some immediate changes we will make are; painting of the curbs and islands, paint- ing of the parking booths, replacing or reaffixing of wheel stops and leveling all gate arms. A fresh coat of paint is a simple yet very effective method of improving the aes- thetics of a parking facility immediately. Our maintenance team will be trained using the proper tools and procedures for carrying out painting assignments. Central Park- ing understands that the key to a great maintenance program begins with the right personnel that are trained correctly and equipped properly. Our Regional Manager, Senior Operations Manager will visit the site at least once a week. We are similarly committed at each of our other parking portfolios and welcome your ingLiry to our current list of clients. AMBASSADORS The key to every successful parking operation is the front line employees, or as we at Central refer to as Ambassadors. During our many visits to the City of Santa Ana parking facilities, we were surprised to see many of the cashiers not displaying good customer service, whether that was because they were on their personal cell phone or that they were not engaged with the customer during the transaction. Improve- ment of the parking program needs to begin with our front line staff. Friendly, engag- ing ambassadors are what the City of Santa Ana deserves. We recommend imple- menting a detailed disciplinary criteria that encourages employees to exemplify the best in customer service standards. We also recommend that the cashiers wear a more formal uniform such as a dress pant and blazer to project a more professional image. LOSS PREVENTION CHECKLIST Accountability through inspections and support from local management has been one of our keys to success here in Orange County. Our Project Managers meet with the City Operations Manager at least once a week. On top of the weekly meeting, a monthly inspection of the entire property is conducted to identify issues and to make recommendations to our clients. This is achieved through our Loss Prevention Check- list which covers all operational components of each facility. A copy of this report will be included in ou, monthly management report to the City of Santa Ana. SAFETY TEAM Central Parking's Safety Team which is comprised of project managers from every location in our region was implemented in 2009. The team meets quarterly at a pre- designated parking portfolio and spend the entire day analyzing the parking opera- tion. During this walkthrough, potential liability issues and hazards are identified and documented through pictures and a formal report. The Safety Team also inspects the parking office and employee work areas to ensure workplace safety through OSHA standards. A detailed report with recommendations is compiled by the Safety Coordinator and submitted to the client and our Regional Manager. Through this simple yet effecfve program, Central Parking has improved the parking operating efficiency and aesthetics at all its parking portfolios in Orange County. Due to page limitations, copies and samples of reports including. Maintenance Checklist. Loss Prevention Checklist, Safety Report and other reports will be made available upon request or during the oral presentations if needed. 25A-96 tSCTION S, PLANS Page9 IMPLEMENTATION PLAN PHASING APPROACH Our local team and our municipal division are well versed in Turn Key Parking Operations. We have successfully integrated, marketed, upgraded technology, provided stakeholder meeting, educational workshops as well as implementing an Informational & Customer Support Hotline fo• the public. Our knowledge and expertise in successfully transitioning from both City Operated (in-house) operations and from other parking operators is critical and our current client list demonstrates our ability to implement and execute our plans successfully. Our most recent success stories include the transition of parking programs in the City of Riverside and City of Newport Beach. Although one woild not consider parking attendant a typical customer service representative, it is critical that the parking management efforts still follow the strict guidelines of a true Ambassador Program. We have found that Premier Training yields outstanding results and have adapted the training principles of our hospitality subsidiary, USA Parking, via its USA Parking University, and with our recent merger with Standard Parking, Corporation, through their.Ston0ard University, are now responsible for our national training programs. OUr fulf-tirrie.trainers,.with over 60 ye ns of hospitality experience will. organize and.administer (raining to - ur Santa Ana "Team at least tw"rce a year. Training classes will consist of Aggressive Hospitality. Service Recovery, Cash Handling, Loss Prevention, Revenue Management, Relationship Building, City knowledge and much more. All training is based on American Automobile Association (AAA) Five Diamond Standards. These training sessions will be held our Costa Mesa offices near South Coast Plaza on the corner of Bristol and Sunflower. It is not enough to just look to the future, as a category leader we must help define it. Central Parking is accelerating in rnu- nicipal service contracts all across the county for just this reason. Through technological advances, national resources, and institutional best practices we have consciously focused on the desired contract deliverables of Exceptional Service, Reliability and Cost Effective Solutions for our clients. PERFORMANCE EXPECTATIONS AND EVALUATION Central Parking recommends meeting with the City representative on a weekly or monthly basis to review operations. To ensure a high level of client and customer satisfaction, we also recommend meeting quarterly to evaluate Central Parking's overall performance. At our City of Anaheim project, we meet once a week for an operational overview and meet quarterly for a thorough qualitative evaluation of our performance. A scoring system is used to gauge the performance of our team. Criteria for evaluation consists of categories including customer service, meeting financial thresholds, contract compliance, communication, cleanliness and maintenance. These quarterly meetings are extremely helpful for both the City and our team as it helps identify any areas that need improvement. As the Parking Services provider, Central Parking will comply with all given guidelines from the City and will only require the assistance from the City on matters that are beyond the scope of our contractual obligations. With that being said, we hope to establish an open line of communication with the City liaison. where a strong partnership can be formed. 25A-97 SECTION 3. PLANS Page 10 TRANSITION PLAN Management Team including Muhammad Mansoor, Peter Cho, Tim Downey and Ryan Martinez will lead the transition process with ass,stance from our entire municipal team. They will be on s:te weekly through the first month of operations with continued oversight evaluating the status of our operations on an ongoing basis. Our transition process starts with pre-transition right up to the actual date of implementation. Although there are slight variations to every municipal take- over, for purposes of this RFP, a 30-day transition plan has been prepared with an anticipated start date of March 1, 2013. POST-AWARD TRANSITION Upon receiving notice of award we propose to utilize our municipal team in partnership with the City to perform an initial comprehensive evaluation of the entire operations, facilities, equipment, personnel and processes. Our proposed transition and timetable follows: Phase I - First week • Meet with City of Santa Ana officials to identify priorities, critical issues, immediate needs and future plans. This will be crucial to identify projects and supplies needed between 1-6 months to ensure there is no lapse or delay in service • Meet with sub-contractors (if applicable) and finalize action plans • Assess Office Location (existing or new) • Complete initial evaluation of operations • Engage in critical discussions with City to ensure continuity of operations & services • Begin discussions with all existing employees to introduce who we are, create a dialogue of trust, ease tensions and discuss recruitment • Implement comprehensive recruitment process • Begin recruitment efforts and set expectations • Uniform designed, approved and ordered • Determine initial needs for supplies, equipment, etc. Inventory & order supplies, office equipment, etc. Phase 11 - Second Week • Continue processes from Phase I • From Phase I - initial training and expectations are communicated - an ongoing process • Continue system evaluations and needs - an on going process • Daily commulications with City officials • Training program initiated • Meet with downtown merchants and stakeholders - pass out business cards • Update web site for any changes Phase 111- 3rd Week • Set up office, establish e-mail addresses, obtain cell phones • All potential employees are identified and processed • All uniforms ordered • Comprehensive training sessions conducted - ongoing process • Development and revision of SOP manuals + Open bank accounts • Establish utilities. phone lines, DSL connections, etc. • Continue all things in Phase I & Phase II • Maintain communications Phase IV - End of Phase III - Implementation • Final needs assessment between City staff, Central Parking and current vendors • Finalize training for all employees • All new employees will job shadow next to existing employees • All uniforms received and distributed • Final inventory for all supplies, equipment and processes • Distribute new marketing materials and brochures to all stakeholders • Final meeting with City officials 0 Contract begins 25A-98 City of Santa Ana Transition Plan Central P A R K I N G cai, Task Actiottr Peon Re9po?tsiple lead Tlm• ??gYsl :._ SOft: lt??te . id .bs?te Administration Transition Meeting with City Reps Muhammad, Peter, Ryan 2118/2012 Business License Muhammad 2/18/2012 Develop Client/CPS Contact List Jeff 2 Days 2/19/2012 Prepare Plan of Operations Muhammad,Peter,R an 14 Days 2/18/2012 Obtain Location Number and Banking Info Muhammad 3 Days 2/18/2012 Set u Revenue Reporting Features Peter 1 Da 2/1912012 Set u Location Central Peter 1 Da 2/19/2012 Contact Digital Payment Tech (Luke) Peter 1 Day 2/1912012 Contact Current Vendors Peter 2 Days 2/1912012 Transition Update to City 2/19/2012 Transition Meeting with City Reps 2/2112012 Transition Update to City 2/25/2012 Transition Meeting with City Reps 2127/2012 Transition Meeting with City Reps 2/28/2012 Commence Operations 3/1/2012 Personnel Staffi Identify staff needs Muhammad, Peter, Ryan 3 Day I 2/18/2012 Evaluate existing personnel Muhammad,Peter,Ryan 3 D 2/18/2012 Place ads for help Local HR 1 Da 211812012 Interview applicants Local HR, Ryan 3 Days 2/21/2012 Submit Background Checks Local HR 5 Days Make offers Local HR. Ryan NA Develop Schedules Peter, Ryan. Local HR 1 day 2125112 Conduct Employee Orientation Local HR 2 days 2126/12 Distribute Em to ee Handbooks Local HR See above Performance Evaluation Forms Local HR See above Health Insurance Billing Local HR See above Complete Personnel Files Local HR See above Set U Payroll Records Local HR See above Order Name Tags Peter 1 Day 1 2/25112 Uniforms Design Uniform (See Marketing for Logo) Muhammad,Peter,Ryan 10 Days 2/18/2012 Get client approval for uniforms Ran See above 2/21/2012 Order uniforms Peter See above . 2/25/2012 Operations Training MVP and Ambassador Training Muhammad Peter, Ryan 1 Days 2/2612012 5 Star Hospitality Training Local HR 1 Days 2/27/2012 Location Forms Deposit/ Cash Transfer/Vendor Logs Ran 1 Da 2/1812012 Develop Cashier Reports Ran, Peter 1 Da 2/1812012 Office Develop Standard Operations Procedure Order office supplies Ran, Peter Peter 10 Days 1 Oa 2118/2012 2/21/2012 Set up CARS monthly parking Peter 2 Days 2/25/2012 Transfer / Supercede Utilities Peter 2 Days 2/21/2012 Garage Supplies Obtain Monthly Billing Information Ticket inventory Ran Ran 2 days 1 Oa 2/2112012 2/21/2012 Validation Inventory Ran 1 Da 2/21/2012 1/2/2013 Page 1 City of Santa Ana Transition Plan 25A-99 c? _z Y V Q a? .J W Q ?. ce y F ? z fn W 0 LABOR RELATIONS RESPONSES TO RFP QUESTIONS UNION RELATIONS PEOPLE CENTRAL 25A-100 INSIDE THIS SECTION SECTION 8.1t PEOPLE CENTRALTM 4. LABOR RELATIONS Provide a response to the following questions: a. Charactertze your company's labor relations prograrn and union representation. Central Parking has various locations throughout the Company that are unionized and maintains a good working relationship with various Teamsters, SEIU and UFCW locals throughout the Western Region. We have tremendous experience in dealing with un- ions and endeavor to work harmoniously. r. Are the employees who will be staffing City facilities currently represented by a rec ognized labor union or governed by a collective bargaining agreement? Yes, the employees are represented by a Union and there is a collective bargaining agreement in place. n. Which urrion or association is recognized? The Union representation is Teamsters 911 and we have maintained a good relation- ship with this Union for many years. n!. IF there is a collective bargaining agreement, when is it scheduled to expire? Current collective bargaining agreement is scheduled to expire on May 31. 2014. b. In the past 3 years, has the company been involved in any labor representation or collective bargaining disputes with one or more labor organizations? In our relationship with the unions that have included primarily the Teamsters 911. SEIU, Engineers and UFCW, we have never been involved in any labor representations or collective bargaining disputes including the past three years. C. In the past 3 nears. has the company been involved in any labor representation or collective bargaining disputes with one or inore labor organizations? Same answer as question (b) above. UNION RELATIONS Teamsters Local 911 currently represents the employees working at the City of Santa Ana Parking Facilities contained in the RFP 12-060. Since 1990, Central Parking has had an excellent relationship with Teamsters Local Union 911. Our employee work force is over 500 employees in Southern California with the largest employee base that is recognized by this union working at LAX Airport. This large labor pool will allow us to provide trained employees at each level of the operation. This ensures that each location will be properly staffed and managed even in times of special circumstances and ernergencies i.e., employee illness, vacat ons, and additional staffing for special events. Page 1 U 25A-101 Y V d' Z Q IL i .j W Q F. ? y H ? 2 y W V OVERVIEW HUMAN RESOURCES i INSIDE THIS;SIEVIION PANGEA E-RECRUITING AND ONBOARDING PRE-EMPLOYMENT SCREENING AND HIRING NEW HIRE ORIENTATION EMPLOYEE TURNOVER EMPLOYMENT POLICIES .f 25A-102 SECTION 6. HUMAN RESOURCES Pages EMPLOYEE RECRUITING - OVERVIEW The business adage, "People are a company's greatest asset", has been modified by Central Parking System, Inc, to read: -The Right peoale are a company's greatest asset". With over 26,000 employees representing our clients at facilities across the United States, we have developed a comprehensive employee recruitment, selection, training, motivation, and development program we call PeopleCentral'"r. It is crucial to put our best talent into the right positions at your facilities. We recruit and train employees with qualities such as good character, integrity, loyalty, trust and the right attitude. This allows us to provide our clients with employees that are able to successfully perform their jobs. Central Parking vies for talent in a competitive environment. To continue o recruit and retain the best resources to serve our clients, we have developed a comprehensive employee recruitment, selection, training and motivation process specific to the parking industry. The following provides an outline of our human resources employment practices and our employee orientation programs. We believe the City of Santa Ana will find that our practices will meet and exceed those outlined by this RFP. In addition to the stringent background checks that all employees must go through before receiving a job offer, we can comply with the requirements of Live Scan Background checks. An "Ambassador's Approach" to Public Parking - We will use a proactive Ambassador's Approach to enhance customer service at each of the Downtown parking facilities, while partnering with the City. local businesses, residents and visitors, in administering and delivering the City parking management program. We are an Equal Opportunity Employer, committed to personal and professional advancement, aided by advanced training and customer service initiatives, which give our Parking Personnel a distinct advantage in dealing with the general public in Southern California. We will positively promote the City image of public parking while maximizing its parking revenues. We are confident that our operational efficiencies, as outlined in the body of this proposal, will produce exemplay levels of parking customer service for visitors, guests, jurors, employees, and stakeholders, while minimizing operational costs, and enhancing revenues. Central Parking has developed Training programs geared to prepare and mentor our staff prior to going out in the field. Our numerous nearby operations will serve as an added training ground by which we can team our new Ambassadors in Santa Ana with seasoned veterans for field training. This will allow for the new employees to learn and to ask questions in the field and apply the tools learned in our two classroom training sessions which were developed solely for use in our Ambas- sador Program. These two training sessions are in addition to New Hire Orientation and Customer Service Training ses- sions. Next our staff completes our Ambassador Orientation and Conflict Resolution Training. This training introduces the new Ambassador to the community in which they will be working. History of the City, destinations and other facts about the community are taught. Also, as the name suggests, this program is geared for classroom as well as role playing scenarios to assist our employees with conflict resoluticn techniques and proven methods of dealing with upset customers. PANGEA-E-RECRUITMENT & ONBOARQING Central is committed to using technology to streamline our processes, increase efficiencies, ensure compliance and reduce expenses in all areas, and hiring is no exception. After testing the Pangea/GIS system in select markets, we are rolling out the system companywide. The Pangea Talent Acquisition Suite gives Central the competitive advantage in the hiring game. Pangea is a single web-based platform, built on an advanced architecture to provide unrivaled configurability and efficiencies in corporate hiring programs. Pangea offers Central, and our clients, one unified and successful talent acquisition solution. With Pangea, applicants apply for jobs via a web-link found in the job posting. This eliminates the need for handwritten applications in which data needs to be keyed in and can easily be misread. When applicants enter their information on their own in to Pangea and pass an initial screening process, they can easily progress through the process with e-verification and tracking. Prescreening questions are automatically evaluated, reducing the tune previously spent manually reviewing unqualified applicants. Pangea's databases are instrumental in theft and accident reduction, through the elimination of hiring known, high-risk employees. In addition, Pangea puts Central Parking in a position of increased legal compliance, including adherence with discrimination laws and the Fair Credit Reporting Act. 25A-103 SECTION s, HUMAN RESOURCES Paget EMPLOYEE RECRUITING AND TRAINING PRE-EMPLOYMENT SCREENING AND HIRING Central Parking believes that it is critical for front-line employees to have strong communications skills, demonstrated professionalism and courtesy. Our "Interview Guide" has been developed to screen for these core competencies so that we are able to accurately select the best person for each open position. Our Regional Human Resource Manager, Yolanda lames, will coordinate our personnel efforts for the City of Santa Ana, supervising the recruitment of current employees as well as new individuals needed to fill open positions. She also will be responsible for coordinating the training of all employees, including Central Parking's customer service training program..Our ongoing commitment to hiring qualified individuals and providing them with proper training is the first step in achieving Superior Customer Service. RECRUITING Central Parking uses a variety of avenues for recruiting front-line personnel. Our company's recruiting sources include colleges, business colleges, the Urban League, senior citizen groups, churches, other employees, the United Way, websites, internal job postings, and social service centers. Interviews take place at our main office, and are conducted by the Human Resource Director or Manager. The interview targets past experience, appearance and interfac ng with the public. Using our standard "Interview Guide" equips the interviewer with questions to evaluate each candidate in order to make good selections. DMV CHECK/BACKGROUND CHECKS A Department of Motor Vehicles check is critical, especially if employees will be driving buses and customer vehicles. Central Parking also has a drug testing program used for those individuals who are driving vehicles. A criminal check and national Social Security search is completed as well. STEP ONE SURVEY This 20 to 30 minute multiple-choice survey is an insightful tool in our hiring process. It tests a potential employee's aptitude for honesty, integrity, and work ethic. while also identifying any vulnerabilities towards substance abuse. After the assessment is scored, a Results Report is sent to the Human Resources Director or Manager. In addition to the facts of the report, it. also suggests key interview questions that are derived from the potential employee's survey performance. DEVELOPING EXCELLENT SKILLS FOR CUSTOMER SERVICE Central Parking has a formal employee orientation and training process in place. Our orientation process is comprehensive and addresses a variety of new hire issues. New employee orientation discusses the Company's vision, mission, benefits, how to become a Central Parking System .ambassador," and the role that each employee plays as the most impor-ant person representing our Company. Central understands that our public face must be one that projects professionalism and friendly, courteous service. Customer service and satisfaction are integral to the service we provide our client's Customers. As a result, we have developed a customer service training program for all employees that is unique to our industry. 25A-104 SECTIONS, HUMAN RESOURCES Page3 EMPLOYEE ORIENTATION AND TRAINING Presented in a classroom environment, the curriculum gives employees an opportunity to learn and shape ideas about: How to create a positive first impression to each customer? How to handle difficult situations? The importance of body language. Techniques to use for different situations. In addition, Central Parking offers a written test as one of many tools available for tra rnng our customer service personnel. Another innovative training program is 'Taking C.A.R.E. of Business: Choosing to Deliver Remarkable Customer Service.' Developed exclusively for CPS, the program is designed to help employees understand the essential elements of customer service and provide basic skills. "Taking C,A,R.E." is a one-day, video-assisted session that is highly interactive. The trainer uses discussion and workbook activities that blend actual employee scenarios and real work situations in three video training segments. All hourly employees are placed in the C.A.R.E. customer service training program during their first few days of training and before being placed in the work setting. The program's key elements center around four concepts: • C onnect to our customers • A ttention to their needs • R esponsible for their problems • E nthusiastic about our role as service providers Employees are tested at the conclusion of the training session and results are placed in the employee's training file. Periodic refresher courses are conducted as needed. In addition to our customer service training, employees are given site-specific training associated with each facility. The purpose of this training is to ensure that all employees are completely familiar with the project. Site-specific training has several components and is coverer during a walking orientation tour of the project, including: + Familiarity with freeway access + Familiarity with each building and destination in the nearby area + Familiarity with other popular destinations in the area + Local events and calendars + Responses to commonly asked questions CITY INVOLVEMENT IN HIRING AND TERMINATIONS A COMMITMENT TO OPERATIONAL EXCELLENCE Central understands the City's right to approve of any employee assigned to work in the City and fully complies with that request. In regards to hourly personnel, Central is open to any criticism or compliments the City has about any of our employees. We welcome any feedback City provides us about an employee's performance and that employee is rewarded or disciplined accordingly. Since all employee records are confidential, we are unable to share any information contained within. At the same time, we understand that the City enjoys the right and ability to say which employees are allowed to represent the City. All requests are reviewed with the City; with the City having the final decision. EMPLOYEE TURNOVER - KEEPING GOOD PEOPLE HAPPY Since our front lone employees are the key to our success and the key to properly representing the best image of the City, we are very concerned with addressing employee turnover. Our first step was just outlined to you, and that is to hire the right people. During our recruitment process we describe in detail the responsibilities and daily work schedule for each location and each position. We look to match people's personality and desires with the location they will be working at. Some employees like busy days, while others are looking for slow days. In either case we are looking for friendly people to serve the public with genuine courtesy and professionalism. Our second step is to properly train the employees so they clearly understand what the Company's and City's expectations are for them. These policies and procedures are explained in detail and written out for them so it is clear. Issues or violations of these polices and procedures are addressed formally in writing to help the employee understand what they did wrong, why it is important for them not to repeat the offense, any additional training if needed and the next step in the disciplinary process if unwanted behavior continues. We generally follow a four step disciplinary process - verbal warning, written warning, suspension, termination. Smaller offenses may have two warnings in the early part of the process and some violations result in suspension and on occasion immediate termination. Our goal is to work with the employee, make sure they understand our policies and to help them succeed. 25A-105 z Y V Z Z Q dg ..1 W TRAINING POLICIES Q ? ? y F- } 2 y W V E INSIDE THIS SECTION OVERVIEW FRONTLINE TRAINING CUSTOMER SERVICE TRAINING STANDARD UNIVERSITY MANAGEMENT TRAINING 25A-106 SECTION 6. TRAINING POLICIES Page2 EMPLOYEE TRAINING Our company's reputation for excellence in on-site management is built on a comprehensive, award-winning training system. The process identifies and develops the skills and behaviors required to enable all of our employees to perform up to our stringent expectations. No other parking company places as high a premium on customer service enhancement and its positive linkage to a professional, in-house training department. The excellence of our comprehensive training programs has been recognized by both the parking and training industries. We have been the recipient of five national awards, including two Telly awards, and a national award for excellence by the National Association of Industrial Office Properties (NAIOP). The National Farking Association's Certified Parking Facility Manager (CPFM) program establishes an industry-wide standard of parking operational knowledge accepted by all parking management companies. As a combined company, Central and Standard Parking lead the industry with the most CPFM managers of any parking company in the United States. Tapping the Internet as a training resource. we have an in-house, Web-based training system: Standard Univer- sity- -to supplement formal classroom and `rontline training programs. Most importantly, we recognize that every location has unique, individual requirements for defining and carrying out opera- tional excellence. To that end, we always consult with our clients to ensure that all operational expectations and location- specific needs are identified and addressed in the development of our training solutions. FRONTLINE TRAINING, RIGHT FROM THE START Training of new frontline employees-cashiers, valet attendants, maintenance workers and shuttle bus drivers-begins on the day of hire with an orientation session that, in addition to formally introducing the company to the employee, sets out the specific technical and customer service training programs the employee will be required to attend. Orientation is promptly followed by technical skills training, which provides employees with the mentored, on-the-job learning experience needed to begin contributing to facility performance right from the start. MASTERING THE THREE KEYS TO CUSTOMER SATISFACTION Within the first three months of employment cornes the enhancement of customer service skills through our targeted Three Keys to Customer Satisfaction classroom-based training program. Our reputation for outstanding customer service has been built on these formal training sessions that emphasize facility and employee appearance, corstructive customer relations and positive resolution of customer inquiries and concerns. These sessions optimize learning through exercises that encourage interaction between participant and trainer. • Key #1-First Impressions: Facility and Employee Appearance. Employees learn the importance-both for themselves and the parking facility-of maintaining a well-groomed appearance. As the company's classroom trainers point out, in lust ten seconds a typical customer forms eleven distinct impressions about the company and the service to be re- ceived. • Key #2-Successful Customer Interactions. Nary a minute goes by without cashiers, valet attendants and bus drivers interacting in some way with parking customers. To make sure these interactions always proceed smoothly, company trainers emphasize the importance of looking good, warmly greeting customers. communicating in a polite and profes- sional manrer, and saying good-bye with a sincere thank you. Key #3-Effectively Resolving Customer Issues. Some customers want information, some want solutions and some just want an ear to bend. Training helps frontline employees to identify the issue and the appropriate approach to take. CUSTOMER SERVICE COORDINATORS To ensure that training objectives are met at each location, the company designates an operations manager or other ad- rninistrative employee to be a Customer Service Coordinator for a group of locations. Working in partnership with the train- ing department, the Coordinator launches and implements new training programs, establishes the training system at new locations, rnanaces the Strive for Excellence Program and measures the results of these programs for continuous im- provement. The Coordinator is responsible for aligning company standards with the specific needs cf clients and loca- tions. 25A-107 SECTION 6. TRAINING POLICIES Paget REINFORCING CUSTOMER SERVICE: STRIVE FOR EXCELLENCE To reward positive customer service and operations standards, the Company follows up its training with Strive for Excel- lence, a compilation of more than 40 distinct employee motivation and rewards initiatives that reinforce the skills learned during the training process. Some of these reward and recognition programs: • Frontline Jeopardy is a month-long game led by facility supervisors to encourage employee knowledge of operational and customer service policies and details. Employees who answer 12 questions correctly in a given month receive a prize, such as a gift certificate. • Awesome Attendance rewards team efforts at being on the job every day for a month. Winning teams receive pizza parties and certificates of achievement. • Beat the Clock helps reduce tardiness by rewarding employees who show up early for work each day. • Looking Good gives every employee properly in full uniform for a week a playing card. At the eno of the month, the employee with the best poker hand wins a gift certificate, although everyone gets a prize. • A Is for Accuracy recognizes cashiers who complete accurate daily revenue reports. • I've Got the Drive showcases shuttle bps drivers and valet attendants who provide top-notch customer service and meet performarce goals. Employees are also required to attend formal refresher training sessions to "brush-up" on their customer service skills. These sessions cover topics such as customer relations, creating first impressions and organizing workstations. STANDARD UNIVERSITY" -CUSTOMIZED, ON-LINE TRAINING We have found that the wide array of management skills that we require-from technical skills such as accounting proce- dures and computer efficiency to management skills such as employee development, customer service proficiency and the ability to successfully delegate and supervise others-necessitates the use of several training methodologies. Com- pany uses video-based classroom sessions, self-directed learning packages and computer-based training programs to form a comprehensive, effective program providing management employees with the tools they need tc successfully man- age parking facilities up to our exacting standards. Utilizing the power of the Internet to effectively combine and leverage these training activities, our company has developed an in-house, Web-based training system-Standard University--to provide every manager with the knowledge and skills needed to successfully perform specific job responsibilities. From a secure company Web site, each manager's supervisor downloads Standard University- content to create a customized training plan for that manager. Each moduli of selected information contains corporate policies, instructions and exer- cises that blend learning theory with practical, on-the-job applications. The supervisor evaluates the manager's work prod- uct to ensure that the participant has mastered the content and identified location-specific requirements. The Web site also houses related materials to support continuing education and career development. Our corporate training depart- ment downloads status information from the Web site to assist management in assessing the training progress of individ- ual employees. SPECIFIC TRAINING PLANS FOR MANAGERS Facility Managers - New facility managers participate in an independent training program that includes a workbook and a supplemental video that emphasize the development of leadership skills: keys to recruiting, interviewing, hiring and train- ing skilled employees: understanding the disciplinary process: and meeting our demanding customer service standards. In addition, we provide our facility managers with several local resources to augment and complete their training. Each facility manager receives a computer-based training program that guides the manager through the company's on-line in- formation computer database system. This corn puter- based training itself s then supplemented with a job and accounting guide. Senior Managers - Our senior managers participate in a similar self-directed training program that focuses on supervisory skills as well as planning, organization, delegation and motivation. The training program design also allows managers to practice their new skills while on the lob. This supervisory skills development package is complemented with an orienta- tion at our corporate headquarters, where each senior manager spends time enhancing his or her skills in the fields of hiring and payroll processing, revenue control and auditing procedures, profit and loss statement analysis, budget fore- casting. and marketing for maximum profitability. 25A-108 to z Y V ?Z a? W STAFFING POLICIES 41.. ? y F- ? Z U) W U RESPONSES TO RFP QUESTIONS RECRUITING AND ONBOARDING HOURLY WAGE RATES SUMMARY OF EMPLOYEE BENEFITS PROGRAM DISCIPLINARY PROCEDURES 25A-109 INSIDE THIS SECTION SECTION?, STAFFINO POLICIES Pagel 7. STAFFING POLICIES Provide responses to the following questions: a. Will you recruit personnel for this contract differently from other standard parking contracts? If so, how and why? What specific recruitment methods will be used? Central will be consistent in its staffing policies and will not apply differently than with other clients. b. With other parking companies advertising for employment opportunities, what will you do to meet the City's needs? Central has dedicated human resource professionals to meet the needs of the City. This team identif es the need at the point of the project transition and actively recruits via colleges, job fairs and on-line job boards to acquire the best candidates. Additionally, Central invest time in a high school preparedness program and as a result of the relationship Central often h2s access to some of the top high school graduates. c. List the wage rates and billing rates by type of position for each of the type of services to be provided. Response must include the following: +. Suggested beginning hourly wage for each position. WAGE RATES - CASIIIERS, ArrENDANTS AND MAIN-TENANCE Starting Wage . $9.00 The above wage rate are mandated by the collective bargaining agreement with Teamsters Local 911. Wage rates for current union members working at the City of Santa Ana Parking Facilities range from $9.00 - $12.05. Non union salaried personnel wages have been included in the pro forma submitted herein and will need City of Santa Ana approval. ii. A detailed description of all fringe benefits offered to employees. EMPLOVEE BENEFIT'S SUh9MARV NON UNION SALARIED PERSONNEL Offering a Competitive Package Central Parking System provides an extensive benefits package to eligible employees and includes the following: • Medical and Dental Insurance • Retirement/ 401(k) Benefits • Paid vacation and sick leave • Paid Holidays including one paid personal day • Payroll Processing/ New Hire Processing • Competitive wages and salaries A summary of Central Parking Employee Benefits Plan is outlined in the chart on the next page. UNION MEMBERS A detailed description of all fringe benefits offered to union rnembers are outlined in the enclosed charge on page 3. hi. A detailed description of any employee incentive programs offered by the company that rewards/encourages employee safety, productivity, excellent customer service. Central would introduce an Employee of the Month program that would recognize an employee for excellence in safety, customer service and attendance. Additionally, employees are acknowledged for outstanding results when "Secret Shoppers" have identified such through spot audits. Central several times per year holds an "In Celebration of You" day for employees and this is a time for the managers to acknowledge employee's for their service and performance with Cen- tral which typically is accompanied by a small token of appreciation. 25A-110 SECTION 7, STAFFING POLICIES Paget EMPLOYEE BENEFITS PLAN SUMMARY Medical & Dental 90 calendar days Medical - PPO Plan through United x X Insurance Health Group. Dental - Delta Dental. X X (May purchase dependent Coverage) Life 90 calendar days Paid for by Company - $10,000 X X Insurance Paid for by Company - $20.000 X Paid for by Company - $80,000 Vacation 1 year 1 week paid vacation x X 3 years 2 weeks paid vacation x Paid 90 calendar days Accrue 112 day per month (up to 6 X X Sick Leave working days per year). Employee may accumulate up to 30 working days Paid 90 calendar days New Year's Day, Memorial Day, X X Holidays Independence Day. Labor Day, Thanksgiving Day, Christmas Day Petty 90 calendar days Time off without pay for personal x X Leave matters Emergency 90 calendar days 3 days off with pay in the event of x X Leave death of immediate blood relative Medical 1 year Up to 6 months recuperative leave of x X Leave absence Educational 1 year Up to 2 years off to continue education x X Leave Military 1 year Two weeks off to attend camp, in x X Leave addition to regular vacation; military pay supplemented to equal normal earnings Jury 90 calendar days Time off granted, and jury pay supple- X X Leave mented to equal normal earnings Military 90 calendar days Employee re-hired in the event of ac- X X Re-hire five duty or reserve component call-up Tuition 1 year Employee reimbursed cost of tuition & X X Reimbursement fees for approved study 401(k) Plan 1 year 100%. Company Matching Funds up to x X 3"/o of employee salary invested. $1K Super Match. No vesting period. Personal Holiday 6 months Employees granted a personal day off x X with pay. 4 UM- 1 1 1 SECTION 7, STAFFING POLICIES Page3 UNION MEMBERS FRINGE BENEFITS SUMMARY Benefit Description Qualification Holidays New Year's Day, Memorial Day, July Fourth, Labor Dja Must have completed 6 months of employment. Thans 'vin Day, Da After Thanksgiving, Christmas Work more than 90 hours a month. Paid 1/2 the difference between the amount recei Jury Duty for jury service and the amount he/she would have Any employee earned working their regular shift After one year and up to the third year = 5 days Vacation Year 3 thru 7 = 10days All employees, part-time employees shall accrue Year 7 thru 10 = 15 days vacation pay on a pro rata basis After 10 ears of employment, employees are eligible Sick Days 2 Sick Days a year after 6 months of employment Full Time employees only Personal Leave (Non Paid) Up to 30 days After 5 months of employment Family Medical Leave Act After 1 year of service & completed at least Leaves of Absence Bereavement Leave 3 Days pay for loss of immediate family (Father, Mother, All emloyees brother, sister, husband or wife, son or daughter) 25A-112 SECTION 7. STAFFING POLICIES Page4 STAFFING POLICIES AND RECRUITMENT METHODS Central Parking has made a company wice commitment to providing the highest quality personnel at each of our operations. We seek out committed, reliable, friendly and professional personnel to represent cur clients and the company. Our ability to compete against other companies has been quite successful. Our company offers one of the best health benefit packages, one of the better vacation/sick policies, competent managers, huge growth potential, we pay for their uniforms, we reward employees for exceptional performance, we offer a higher wage and most importantly, we treat our employees with "Respect" and `Dignity". Many of our employees have come to us from other parking companies seek- ing better work environment. Several times these employees had 2-3 three of their old co-workers join us as well. DIVERSITY RECRUITMENT We are committed to actively recruiting a diverse employee population. To ensure that the most qualified individuals are included in each applicant pool considered for various positions, we recrui= from a variety of sources, including: • Print Advertising • Diversity Recruiting Firms and Specialty Sourcing: Minority, Female. Veteran • Minority Job Fairs/Career Days • Employee Referrals • Internet - Diversity Web Sites • College Recruitment, Co-Ops & Interns TEMPORARY VACANCIES When addressing temporary vacancies due to illness, vacation or termination we employ four different approaches: Part Time Employees - During the hiring process we are careful to select part time people to ensure flexibility within the operations. Most of our part time employees are always looking for more hours and are hired with the flexibility to meet the needs of our various operations. Typically, our part time work force makes up 60`'70 of our employee base. Floating Employees - Because of our large presence in the area, we promote key individuals to fill a role as a floater. These employees are hand selected because of their experience, customer service skills, attitude and ability to work a completely flexible schedule. Our floaters get cross- trained at various facilities and receive a higher wage (typically $213 more per hour) and work based on operational demand. Currently we employ 1 floater for approximately every 50 employ- ees. One of these floaters is dedicated to the City of Santa Ana and Costa Mesa. Floaters have the title of a supervisor or above but they perform required tasks of the location where they are assigned. Temporary Personnel - In the event we feel that our own internal resources are not sufficient to cover we have hired tem- porary (seasonal) employees. This situation only happens for large extended needs. Many of our ex employees come back to for temporary work for holidays or while school is out. These requests generally happen when the need for temporary help is most likely to happen. CITY INVOLVEMENT IN HIRING AND TERMINATIONS A Commitment to Operational Excellence Central understands the City's right to approve of any employee assigned to work in the City and fully complies with that request. In regards to hourly personnel, Central is open to any criticism or compliments the City has about any of our em- ployees. We welcome any feedback City provides us about an employee's performance and that employee is rewarded or disciplined accordingly. Since all employee records are confidential, we are unable to share any information contained within. At the same time, we understand that the City enjoys the right and ability to say which employees are allowed to represent the City. All requests are reviewed with the City; with the City having the final decision. 25A-113 SECTION T, STAFFING POLICIES Pages DISCIPLINARY PROCEDURES In addition to creating a positive work environment, we also understand the need to address unacceptable behavior and violations of City and company policy. The way in which we address this with our employees is to make it clear to them what our expectations are, review policies and procedures, explain our disciplinary criteria and have them sign off on that understanding. The following standards are in place for all employees working for the City of Santa Ana: DISCIPLINARY CRITERIA Absence / Tardy - Appearance / Uniform: Verbal - combination of 3 occurrences within 30 days results in a verbal warning Written - Any occurrence of Absence/Tardy. Appearance/Uniform within 60 days of Verbal results in a written warning Suspension - Any occurrence of Absence/Tardy. Appearance/Uniform within 60 days of Written results in a 2-day suspension Termination - Any occurrence of Absence/Tardy, Appearance/Uniform after a suspension results in termination...unless there is documented proof of a legitimate Absence or Tardy Customer Service Complaints: Verbal - Based on evidence and type of complaint and the client's wishes - 15: complaint is a Verbal Written - 2-1 complaint within 60 days of Verbal results in a Written warning Suspension - 3 d complaint within 90 days of Written results in a 2-day suspension Termination - Any complaint after the suspension ... (subject to manager review). No Call / No Show: 1i' occurrence results ?n a 2-day suspension 2" d occurrence - Regardless how long after suspension results in termination Insubordination: (1s, Offense could lead to immediate termination): Written - 1v Offense Suspension - 2-day - god Offense - Regardless how long after written Termination - 3W Offense - Regardless how long after suspension NOTE: Management reserves the right to change, amend and/or add to this document at any time. This document serves as a disciplinary guide and is intended not intended to replace or supersede any information contained in the CPS Employee Handbook. There may be other company violations/infractions that are not mentioned in this memo. OPEN DOOR POLICY Central Parking System believes that for communication to be effective, it has to be two-way. That's why we work hard to remove any obstacles. Effective workplace communication means that a healthy environment exists between employees and management to openly talk about work issues, safety concerns or employment conditions. This is integral to our busi- ness. The tools of our policy consist of five communication "channels": • Our policy requires managers and supervisors to invite, listen and respond to comments, concerns or problems employees may have. • An Alert-line, a 24-hour toll-free telephone number. puts employees in touch with an independent external compa-iy so they can voice their concerns or complaints. • Employee Meetings are required at least monthly. • The Employee Suggestion Program encourages our people to submit ideas and recommendations to the office, which will ultimately result in improved operations, service or p-ofits. A small prize is awarded to the contest winners. • A formal Complaint Procedure enables employees to escalate issues to the General Manager, Regional Manager or Senior Vice President. The procedure is monitored by Corporate Human Resources to assure a timely response. 25A-114 co z ?c v cz Z 49 - CL J W IX U) F } Z y W V F I N A N C I A L R E S P O N S I B I L I T Y INSIDE THIS SECTION FINANCIAL CAPACITY AUDITED FINANCIAL STATEMENT (ENCLOSED AS AN EXHIBIT) 25A-115 SECTION 8- FINANCIAL RESPONSIBILITY (CAPACITY) Paget DEMONSTRATED FINANCIAL CAPACITY Central Parking is a wholly owned subsidiary of Standard Parking Corporation. Standard Parking Corporation, a publicly traded company (NASDAQ:STAN), after the successful merger with Central Parking presently operates approximately 4,400 parking facilities and municipal on-street contracts throughout the United States and Canada. Accordingly, our financial statements are public information. Standard Parking Corporation's most recent audited financial statements are being submitted in a separate sealed envelope as an exhibit and are also available from our web site: Outstanding loans/debts are described in the financial statements. Moreover, as a public company, we are subject to stringent requirements of the SEC and the Sarbanes-Oxley Act, which gives the County a sound basis for receiving the highest possible level of accountability. Finally, we manage parking facilities in properties of all kinds (municipal, hospital, university, office, mixed-use, retail, and residential, sports stadium, special event, airport. and commercial). As a combined company, Central and Standard Parking also employs more than 26,000 employees and collects more than $2 billion in annual revenues on behalf of its clients. In total, we oversee more than two million parking spaces in over 335 cities. Therefore. we feel absolutely confident we have the ability to perform any financial obligations the City of Santa Ana has outlined in the scope of services. 25A-116 CITY OF SANTA ANA COMMUNITY DEVELOPMENT AGENCY REQUEST FOR PROPOSALS FOR PARKING OPERATIONS AND MANAGEMENT SERVICES PROPOSERS STATEMENT and PROPOSAL FEE SCHEDULE EXHIBIT B Certification - I certify that I have read, understand and agree to the terms and conditions of this Request for Proposals. I have examined the Scope of Services (Exhibit A) and am familiar with the scope of work locations. 1 am familiar with all the existing conditions and limitation that may impact work requests. I understand and agree that I am responsible for reporting any errors, omissions or discrepancies to the City for clarification prior to the submission of my proposal. LINE DESCRIPTION MONTHLY FFF 1 PARKING STRUCTURE A $675 2 PARKING STRUCTURE B $675 3 PARKING STRUCTURE C $675 4 PARKING STRUCTURE D $675 5 SURFACE LOT 1 $300 Total Monthly Fee (Add Lines 1 and 5): $3,000 JDITIONAL: Hourly fee for additional cashiers, parking attendants or other staff when required/requested. $19/1-10UR CENTRAL PARKING SYSTEM, INC. PHONE: (714) 751-2855 FAY: (714) 751-3650 LEGAL NAME OF COMPANY PHONE AND FAX NUMBER 3420 BRISTOL STREET. SUITE 225, COSTA MESA. CA 92626 DVJIIVCJJ /AUUKi=JJ MUHAMMAD MANSOOR PRINTED NAME OF AUTORIZED AGENT ". IGNA 12/18/12 REGIONAL MANAGER TITLE .corn t Ut- AU T HORIZED AGENT 62-0789510 DATE E-MAIL ADDRESS rtUCKAL IU NUrV1btK (It- AI'F'LIGABLE) CONTRACTOR LICENSE NUMBER (IF APPLICABLE) THIS FORM MUST BE COMPLETED AND INCLUDED WITH THE PROPOSAL. PROPOSALS THAT DO NOT CONTAIN THIS FORM WILL BE CONSIDERED NON-RESPONSIVE City of Santa Ana Community Development Agency Request for Proposals for Parking Operations and Management Services Pa a 32 254-117 EXHIBIT C ADDITIONAL INSURED ENDORSEMENT FOR COMMERCIAL GENERAL LIABILITY AND BUSINESS AUTOMOBILE POLICIES Insurance Company National Union Fire Ins. Co. Pittsburgh PA This endorsement modifies such insurance as is afforded by the provisions of Policy # GL 2449561 & CA 3506417 relating to the following: The City of Santa Ana, 20 Civic Center Plaza M-25, Santa Ana, California 92701; its officers, employees, agents, volunteers and representatives are named as additional insureds ("additional insureds") with regard to liability and defense of suits arising from the operations and uses performed by or on behalf of the named insured. With respect to claims arising out of the operations and uses performed by or on behalf of the named insured, such insurance as is afforded by this policy is primary and is not additional to or contributing with any other insurance carried by or for the benefit of the additional insureds. 3. This insurance applies separately to each insured against whom claim is made or suit is brought except with respect to the company's limits of liability. The inclusion of any person or organization as an insured shall not affect any right which such person or organization would have as a claimant if not so included. 4. With respect to the additional insureds, this insurance shall not be cancelled, or materially reduced in coverage or limits except 'after thirty (30) days written notice has been given to the City of Santa Ana, 20 Civic Center Plaza M-25, Santa Ana, California 92701. (Completion of the following, including countersignature, is required to make this endorsement effective.) Effective 07%01/12 , this endorsement form as part of Policy # GL 2449561 and CA 3506417 Issued to Central Parking Corporation Name Insured Endorsement will be signed upon execution of contract Countersigned by: Authorized Representative City of Santa Ana Community Development Agency Request for Proposals for Parking Operations and Management Services Page 33 25A-118 EXHIBIT D CITY OF SANTA ANA COMMUNITY DEVELOPMENT REQUEST FOR PROPOSALS FOR PARKING OPERATIONS AND MANAGEMENT SERVICES REFERENCES AND RELEVANT WORK HISTORY THIS SHEET MUST BE COMPLETED IN FULL AND RETURNED WITH OFFEROR'S PROPOSA List and describe fully the contracts performed by your firm which demonstrate your ability to provide the supplies, equipment or services included in the scope of the proposal specifications. Attach additional naa _s if reauired for additional references. The City reserves the right to contact each of the references listed for additional information regarding your firm's qualifications. Reference No. 1 Customer Name: City of Anaheim Contract Individual: Mike Uren Address: 800 W. Katella Avenue Phone Number: (714) 765-8930 Anaheim, CA 92802 Facsimile Number: (714) 765-8965 Contract Amount: $10 Million {Estimated) Year: 11/1/2008 - 10/31/2013 Description of supplies, equipment, or services provided: Parking Management Services Anaheim Hilton parking structure with 1,400 spaces. Shared use facility between Hilton & Anaheim Convention Ct. teference No. 2 Customer Name: Anaheim R.D.A./ City of Anaheim Contract Individual: Christine Long Address: 201 S. Anaheim Blvd. Phone Number: (714) 765-4324 Suite 1003, Anaheim, CA 92805 Facsimile Number: (714) 765-4313 Contract Amount: $6.25 Million Year: 2/1/2010 - 1/31/2015 Description of supplies, equipment, or services provided: Parking Manag ement Services _5_parkina structure s with 2.500 spaces Turn key Parkin g management and traffic control services Reference No. 3 Customer Name: The Offices of South Coast Plaza Contract Individual: Nancy Miller Address: 650 Town Center Dr., Suite 930 Phone Number: (714) 435-2103 Costa Mesa, CA 92626 Facsimile Number: (714) 668-0972 Contract Amount: $4.5 Million Annually Year: 11/1/1995 - No End Date -)escription of supplies, equipment, or services provided: Parking Management Services - 4 parking structures, 1 surface lot and valet services. 4,200 spaces. 35 emplovees. City of Santa Ana Community Development Agency Request for Proposals for Parking Operations and Management Services Page 34 25A-119 EXHIBIT D CITY OF SANTA ANA COMMUNITY DEVELOPMENT REQUEST FOR PROPOSALS FOR PARKING OPERATIONS AND MANAGEMENT SERVICES REFERENCES AND RELEVANT WORK HISTORY IS SHEET MUST BE COMPLETED IN FULL AND RETURNED WITH OFFEROWS PROPOSAL List and describe fully the contracts performed by your firm which demonstrate your ability to provide the supplies, equipment or services included in the scope of the proposal specifications. Attach additional naaes if reauired for additional references. The City reserves the right to contact each of the references listed for additional information regarding your firm's qualifications. Reference No. 4 Customer Name: City of Riverside Contract Individual: Arlene Armendariz Address: 3900 Main Street Phone Number: (951) 836-5953 Riverside, CA 92522 Facsimile Number: (951) 826-5542 Contract Amount: $5 Million Year: 7/1/2011 - 6/30/2016 Description of supplies, equipment, or services provided: Parking Management Services - 5 garages 18 surface lots with 1480 Spaces and 982 On Street Metered Spaces (825 mufti-spaces and 157 single spaces) Qeference No. 5 Customer Name Address City of Long Beach . Contract Individual: David Roseman 333 W. Ocean Boulevard Phone Number: (562) 570-6665 Contract Amount: Description of Reference No. 6 Customer Name Address: Contract Amount: Description of supplies, equipment, or services provided: On Street Parking Management and Enforcement Services. 2.700 total spaces. 1,325 spaces are controlled by IPS single space smart meters City of Santa Ana Community Development Agency Request for Proposals for Parking Operations and Management Services 34 267A-1 20 Long Beach, CA 90802 Facsimile Number: $38 Million Year: ent, or services provided: Parkin _(562) 570-7161 4/1/2007 - 12/31/2017 (renewed 1/13) City of Newport Beach Contract Individual: Evelyn Tseng 3300 Newport Blvd. Phone Number: (949) 644-3153 Newport Beach, CA 92663 Facsimile Number: (949) 644-3073 _$21 Million Year: 4/1/2011 - 3/31/2018 EXHIBIT D CITY OF SANTA ANA COMMUNITY DEVELOPMENT REQUEST FOR PROPOSALS FOR PARKING OPERATIONS AND MANAGEMENT SERVICES REFERENCES AND RELEVANT WORK HISTORY THIS SHEET MUST BE COMPLETED IN FULL AND RETURNED WITH OFFEROR'S PROPO List and describe fully the contracts performed by your firm which demonstrate your ability to provide the supplies, equipment or services included in the scope of the proposal specifications. Attach additional 12aggs if required for additional references. The City reserves the right to contact each of the references listed for additional information regarding your firm's qualifications. Reference No. 7 Customer Name: City of Santa Ana Contract Individual: Address: 60 Civic Center Plaza Phone Number: Santa Ana, CA 92702 Facsimile Number: Contract Amount: $410,548 annually Year: Description of supplies, equipment, or services provided: Parking Enforce "arkina Enforcement under six City Municipal Codes including Street Sweepin Reference No. 8 Commander Doug McGeachy (714) 245-8051 8/1/2012 - 7/31/2014 (+3 two year ext) ment Services a Enforcement. Customer Name: City of Santa Monica Contract Individual: Frank Chinq Address: P.O. Box 220 Phone Number: X310) 458-8299 Santa Monica, CA 90407 Facsimile Number: (310) 451-2420 Contract Amount: $35 Million Year: 9/1/2009 - No End Date Description of sup plies, equipment, or services provided: Parking Manag ement Services Parking Manageme nt of all City Parking Assets with 15,000 spaces. eference No. 9 Customer Name: City of Carson Contract Individual: Ken McKav Address: 701 E. Carson Street Phone Number: (310) 830-7600 Ext. 1605 Carson, CA 90749 Facsimile Number: Contract Amount: $338,000 Year: 09/01/2012 - 8/30/2015 Jescription of supplies, equipment, or services provided: Building Securitv Services City of Santa Ana Community Development Agency Request for Proposals for Parking Operations and Management Services 25i 121 EXHIBIT D CITY OF SANTA ANA COMMUNITY DEVELOPMENT REQUEST FOR PROPOSALS FOR PARKING OPERATIONS AND MANAGEMENT SERVICES REFERENCES AND RELEVANT WORK HISTORY THIS SHEET MUST BE COMPLETED IN FULL AND RETURNED WITH OFFEROR'S PROPOSAL List and describe fully the contracts performed by your firm which demonstrate your ability to provide the supplies, equipment or services included in the scope of the proposal specifications. Attach additi nal naaes if reauired for additional references. The City reserves the right to contact each of the references listed for additional information regarding your firm's qualifications. Reference No.10 Customer Name: The Toll Roads of Orange County Contract Individual: Steven Loughry Address: 125 Pacifica, Suite: 100 Phone Number: _(949) 790-7749 Irvine, CA 92618 Facsimile Number: (949) 790-7818 Contract Amount: 387 Million Year: 5/1/2003 - 06/30/2014 Description of supplies, equipment, or services provided: Cash Toll Collection Services Annually process ap prox. 9 million transactions and $32 million in ash tolls 93 Full & Part Time employees Reference No.11 Customer Name: Contract Individual: Address: Phone Number: Facsimile Number: Contract Amount: Year: Description of supplies, equipment, or services provided: Reference No. 12 Customer Name: Contract Individual: Address: Phone Number: Facsimile Number: Contract Amount: Year: Description of supplies, equipment, or services provided: City of Santa Ana Community Development Agency Request for Proposals for Parking Operations and Management Services 25A3122 TO BE INCLUDED IN PROPOSAL EXHIBIT E CITY OF SANTA ANA COMMUNITY DEVELOPMENT REQUEST FOR PROPOSALS FOR PARKING OPERATIONS AND MANAGEMENT SERVICES PROPOSAL & CONTRACT AGREEMENT PROPOSER'S STATEMENT Proposer understands and agrees that this written RFP (or any part thereof specifically designated and accepted by the City of Santa Ana, hereinafter City) shall constitute the entire agreement between proposer and the City only after it has been accepted by the City Council, endorsed by the Clerk of the Council with her signature and official seal noting here on the action of approval of the Council, signed by the Executive Director or his duly authorized agent, and signed by the City Attorney, denoting her approval of the form of this document, and its execution, and when it or an exact copy of it has been either delivered to proposer or deposited with the United States Postal Service properly addressed to the proposer with the correct postage affixed thereto. Proposer further agrees that upon delivery (as defined above) of the accepted agreement he/she will furnish City all required bonds and certificates of liability insurance within ten (10) days (excluding Saturdays, Sundays and City's legal holidays), or the funds, check, draft, or proposer's bond substituted in lieu thereof accompanying this proposal shall become the property of the City and shall be considered as payment of damages due to the delay and other causes suffered by City because of the failure to enter into an Agreement and/or furnish the necessary bonds and because it is distinctly agreed that the proof of damages actually suffered by City is difficult to ascertain; otherwise said funds, check drafts, or proposer's bond substituted in lieu thereof shall be returned to the indersigned. Proposer understands that a proposal is required for the entire work, that the estimated quantities set forth in the RFP schedule are solely for the purpose of comparing proposals, and that final compensation under the contract will be based upon the actual quantities of work satisfactorily completed. All terms contained in the Specifications, the Certification of Non-Discrimination by Contractors, and the Workers' Compensation Insurance Certificate are to be incorporated by reference into this Agreement and are made specifically as part of this RFP. CENTRAL PARKING SYSTEM -ANC. FIRM It L, 1 " r -, ?_ MUHAMMAD MANSOOR SIGNED AND PRINTED NAME REGIONAL MANAGER 01/02/2013 TITLE DATE City of Santa Ana Community Development Agency Request for Proposals for Parking Operations and Management Services 25A-1 23 TO BE INCLUDED IN PROPOSAL EXHIBIT F CITY OF SANTA ANA COMMUNITY DEVELOPMENT REQUEST FOR PROPOSALS FOR PARKING OPERATIONS AND MANAGEMENT SERVICES PROPOSAL AND CONTRACT AGREEMENT CERTIFICATION OF NONDISCRIMINATION BY CONTRACTOR The undersigned Contractor or corporate officer, during the performance of this contract, certifies as follows: The Contractor shall not discriminate against any employee or applicant for employment because of race, color, religion, sex, or national origin. The Contractor shall take affirmative action to ensure that applicants are employed, and that employees are treated during employment without, regard to their race, color, religion, sex, or national origin. Such action shall include, but not be limited to, the following: employment, upgrading, demotion, or transfer; recruitment or recruitment advertising; layoff or termination; rates of pay or other forms of compensation; and selection for training, including apprenticeship. The Contractor agrees to post in conspicuous places, available to employees and applicants for employment, notices to be provided setting forth the provisions of this nondiscrimination clause. 2. The Contractor shall, in all solicitations or advertisements for employees placed by or on behalf of the _ Contractor, state that all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, or national origin. 3. The Contractor shall send to each labor union or representative of workers with which he has a collective bargaining agreement or other contract or understanding, a notice to be provided advising the said labor union or workers' representatives of the Contractor's commitments under this section, and shall post copies of the notice in conspicuous places available to employees and applicants for employment. 4. The Contractor shall comply with all provisions of Executive Order 11246 of September 24, 1965, and of the rules, regulations, and relevant orders of the Secretary of Labor. 5. The Contractor shall furnish all information and reports required by Executive Order 11246 of September 24, 1965, and by rules, regulations, and orders of the Secretary of Labor, or pursuant thereto, and will permit access to his/her books, records, and accounts by the administering agency and the Secretary of Labor for purposes of investigation, to ascertain compliance with such rules, regulations, and orders. 6. In the event of the Contractor's non-compliance with the nondiscrimination clauses of this contract or with any of the said rules, regulations, or orders, the contract may be canceled, terminated, or suspended in whole or in part and the contractor may be declared ineligible for further Government contracts or federally assisted construction/services contracts in accordance with procedures authorized in Execution Order 11246 of September 24, 1965,and such other sanctions may be imposed and remedies invoked as provided in Executive Order 11246 of September 24, 1965, or by rule, regulations, or order of the Secretary of Labor, or as otherwise provided by law. 7. The Contractor shall include the portion of the sentence immediately preceding paragraph (1) and the provisions of paragraphs (1) through (7) in every subcontract or purchase order unless exempted by rules, regulations, or orders of the Secretary of Labor issued pursuant to Section 204 of Executive Order 11246 of September 24, 1965, so that such provisions will be binding upon each subcontract or purchase order as the administering agency may direct as means of enforcing such provisions, including sanctions for City of Santa Ana Community Development Agency Request for Proposals for Parking Operations and Management Services 261=1 24 TO BE INCLUDED IN PROPOSAL EXHIBIT F noncompliance; provided, however, that in the event the Contractor becomes involved in, or is threatened with, litigation with a subcontractor or vendor as a result of such direction by the administering agency, the 8. Contractor may request that the United States enter into such litigation to protect the interests of the United States. 9. Pursuant to California Labor Code Section 1735, as added by Chapter 643 Stats. 1039, and as amended. No discrimination shall be made in the employment of persons because of race, religious creed, color national origin, ancestry, physical handicaps, mental condition, marital status, or sex of such persons, except as provided in Section 1420, and any Contractor violating this Section is subject to all the penalties imposed for a violation of the Chapter. CENTRAL PARKING SYSTEM INC. FIRM (? ,? SIC I `t - " ?- -- "_ ?_,. r MUHAMMAD MANSOOR AND PRINTED NAME 'EGIONAL MANAGER TITLE 01/02/2013 DATE City of Santa Ana Community Development Agency Request for Proposals for Parking Operations and Management Services page A3125 20 TO BE INCLUDED IN PROPOSAL EXHIBIT G CITY OF SANTA ANA COMMUNITY DEVELOPMENT REQUEST FOR PROPOSALS FOR PARKING OPERATIONS AND MANAGEMENT SERVICES NON-COLLUSION AFFIDAVIT CITY OF SANTA ANA PROPOSAL AND CONTRACT AGREEMENT NON-COLLUSION AFFIDAVIT (Title 23 United States Code Section 112 and Public Contract Code Section 7106) To the CITY OF SANTA ANA COMMUNITY DEVELOPMENT AGENCY In accordance with Title 23 United States Code Section 112 and Public Contract Code 7106 the PROPOSER declares that the bid is not made in the interest of, or on behalf of, any undisclosed person, partnership, company, association, organization, or corporation; that the bid is genuine and not collusive or sham; that the PROPOSER has not directly or indirectly induced or solicited any other PROPOSER to put in a false or sham bid, and has not directly or indirectly colluded, conspired, connived or agreed with any PROPOSER or anyone else to put in a sham bid, or that anyone shall refrain from bidding; that the PROPOSER has not in any manner, directly or indirectly, sought by agreement, communication, or conference with anyone to fix the bid )rice of the PROPOSER or any PROPOSER, or to fix any overhead, profit, or cost element of the bid price, or A that of any other PROPOSER, or to secure any advantage against the public body awarding the contract of anyone interested in the proposed contract; that all statements contained in the bid are true; and, further, that the PROPOSER has not, directly or indirectly, submitted his or her bid price or any breakdown thereof, or the contents thereof, or divulged information or data relative thereto, or paid, and will not pay, any fee to any corporation, partnership, company association, organization, bid depository, or to any member or agent thereof to effectuate a collusive or sham bid. Note: The above Non-collusion Affidavit is part of the Proposal. Signing this Proposal on the signature portion thereof shall also constitute signature of this Non-collusion Affidavit. PROPOSERS are cautioned that making a false certification may subject the certifier to criminal prosecution. State of California County of ORANGE Subscribed and sworn to ( M SO who appeared before me. r< J f?rJ U,?rL 1 before me on this ,.3I' Z day of -DEO-EfIB?R, 2011 by proved to me on the basis of satisfactory evidence to be the persol (Lq4 8 y u 'c Signature A _1 HARVEY GO" N7ALEZ Commission # 1878398 aZ Z 14bMg Notary Public - California Z Orange County > Comm. Expires Jan 29, 2014 Notary Public Se-al City of Santa Ana Community Development Agency Request for Proposals for Parking Operations and Management Services Qac6p 38 25 A-126 Public Works Department May 3, 2012 To Whom It May Concern: This letter is to advise you of our experience with Central Parking as the City of Riverside parking operator. Central Parking System was awarded the contract to manage all of City of Riverside parking facilities in July 2011. At the time, the City of Riverside was looking for a single source operator to manage their downtown parking facilities. The parking facilities consists of a mixture of off-street and on-street parking facilities with 4 parking structures, 19 surface lots, 79 Pay-by-space machines, and 154 on street single space meters. These facilities serve the tenants, employees and visitors of City Hall, the Courthouse, downtown office buildings and area businesses. Due to the demand and utilization of these facilities by multiple high demand users, it was crucial for the City to locate an operator with the highest aptitude for efficiency and customer service. Central Parking has proven to be a perfect fit. Their team operates with a sense of urgency and with a true owner's perspective that is hard to find in the industry. We have found their management team to be professional, proactive and one that possesses industry knowledge and expertise. They are extremely responsive to our needs and are committed to providing excellent service. During the first ten months, Central provided a seamless transition while ensuring a smooth operation and maintaining the highest level of customer service. Their close supervision and strict operational controls have also helped the City maximize their parking revenues. Central has worked very closely with the City on all areas of parking and security, in addition to helping the City with strategic planning of all special events. In summary, my overall experience with Central Parking has been very positive and we are actively pursuing new opportunities with a parking focus due to our comfort level with Central Parking as both an operator and a partner. I happily endorse Central's quality personnel and their results. Please feel free to contact me at (951) 826-5953 should you need any additional information regarding our partnership with Central Parking System. Sincerely, Arlene Armendariz Public Parking Services Supervisor Public Works Department City of Riverside 3900 Main Street 0 Riverside, CA 92522 0 951.826.5341 • 2 5 2 -.nversideca.gov x ine Offices of South. Coast Plat. () ii9:VG E G() ['N T Y S (_rNT kAL 13USt"el?.S S DISTkIrT Stanley D. Taeger Director, Office Property Management The Offices of South Coast Plaza 650 Town Center Dr. #930 Costa Mesa, CA. 92626 To Whom It May Concern: The Offices of South Coast Plaza has been under contract with Central Parking System since 1995. The contract consists of the daily operations of four office buildings, The Westin Hotel, The Orange County Performing Arts Center, and The South Coast Repertory theatre. The project has four garages and two surface lots with approximately 30,000 visitors monthly and 3,000 building employees. Central Parking System provides the traffic directors, event staff, cashiers and valets for the various operations in the project. The operation runs 18 hours per day, seven days per week. The Offices of South Coast Plaza places great emphasis on quality customer service in all areas of its operations. Therefore, this aspect of the contract has been a focal point between Tile Offices of South Coast Plaza and Central Parking System. They have met or exceeded our expectations on every level and have met all staffing requirements on a continuous basis. We are pleased to say that we have had a very positive relationship with Central Parking System. Their staff is highly professional and very responsive to our needs at any point in time. Based on our experience, we feel there is a sincere commitment to a quality level of service throughout the organization. Please feel free to contact me at (714) 435-2100 with specific questions. Sincerely, Stanley D/ Taeger Director; Office Property Management The Offices of South Coast Plaza ()iCl "I'onvn ('c'r71er thi?? ? i]s ??l s ??lesa. t'ulifi)mL, 9)2620 NSA)) 2 A I Michael Uren Facility Services/Parking Manager Anaheim Convention Center 800 W. Katella Avenue Anaheim, CA 92802 To Whom It May Concern: Please lake under advisement this letter of support for Central Parking System.. as you review and consider their proposal for Parking Management Services. It is with great pleasure that I extend my support for Central Parking. Since November 1, 2008, Central has managed the Anaheim Milton Parking Facility also known as CarPark- 2 with much success. This parking facility services both the Hilton Anaheim and the Anaheim Convention Center and presents a challenging operation. During their tenure. Central Parking has maximized the profits for the City by identifying revenue collection loopholes and eliminating them through tighter controls. while keeping operating expenses well under budget. Central Parking's management has been extremely responsive to the City's needs. They have identified all major issues and resolved them successfully. Their customer service is above reproach, and their staff is always professional and courteous. In my experience, Central demonstrates consistently ethical conduct and passion for their work. i enthusiastically recommend Central Parking System for the management of your parking operation(s). Please don't hesitate to contact me should you require further details. Sincerely, Ilia ?ae1 Uren Facilities Services/Parking Manager Anaheim Convention Center 80r? WEST KATELLA AVF. ANAHEIM, CA 2 S A TEIR"E 714-765-8Q50 - FAX 714-765-8965 "I T 17, Re: Letter of Recommendation for Central Parking System To whom it may concern: Central Parking System (CPS) was awarded the on-street parking operations contract for the City of Newport Beach, California after an extensive selection and interview process. They are responsible for all aspects of the 2,600+ parking space system including collections, maintenance and enforcement. They have exceeded my expectations in every facet of their operation. Most notably, Revenue Uplift & Reporting - CPS has consistently run 30% over the previous year's numbers. We attribute this to their diligence in providing an operable system, their recommendation and installation of the new meters and infrastructure as well as consistent enforcement. They have also provided a robust reporting package that allows us to accurately track our partnership on a daily basis. a Community Involvement - They engaged immediately in what has become an ongoing community and stakeholders outreach program. They have attended our local community meetings including our Business Improvement District meetings. They have also provided a customer service hotline for information and dispute resolution. Transition & Professionalism - The CPS management team as well as the transition and training teams have been instrumental in the success of our program in Newport Beach. They were asked to transition with only a 30-day timeline for the opening of a turnkey Municipal On-Street Contract. Central Parking managed to complete the tasks at hand, all while installing our new infrastructure of over 1,600 metered spaces to Single Space Credit Card Meters (IPS) as well as Pay-Stations (Digital Payment Technologies). Central's commitment to excellence and customer service, and their comprehensive plan of operation distinguished them from their peers. Their performance and the success of the transition has solidified that perception from our citizens to our city council. Please feel free to contact me directly should you have any questicns. I can be reached at 949.644.3123 or via email at :rnccraner a st?wc,c.Lb- __ _ (, aenca.goy . Kind Regards Tracy McCraner Director of Finance 25A-130 AAAAMI'k ar' _'=#/ ,,S' !1 ?Ly° i L?Vq+=i,190P A GE'f'iii.`fE=`-' rn(lit I 7+? P ter H4 clog L,Ju e fairest 1010186.729 October 18,2(.')10 To Whom It May Concern: This letter is to advise you of our relationship with Central Parking Systems (CPS). As one of the major public toll road operators in California, USA. the Transportation Corridor Agencies (TCA) was established in 1986 to design, finance, construct and operate modern toll roads in the Orange County area. Today, the TCA operates a system of 1 miles of toll corridors and processes 79 million toll transactions each year. These tolls have a total value of approximately ;179,000.000. Beginning in July 2003, CPS b?_gan to provide toll plaza staffing and management services for the TCA. CPS has about 93 full and part-time employees assigned to the TCA toll road project. During, Fiscal Year 2010, CPS successfully processed about 9.1 million transactions worth $30 million in cash tills for the agencies For over seven years. CPS has been providing excellent service to TCA and its toll customers. CI'S is responsive to changes rekluested by the agency and they are very committed to providing the best customer service possible. Please let me know if you should need any, farther information about our contract with CPS. Sincerely. James T. Gallagher Chief Toll Operations Officer .. -_ ? ..,. ,. ;T... R', 94:. 25A-1 31 25A-132 REQUEST FOR COUNCIL ACTION CITY COUNCIL MEETING DATE: APRIL 1, 2013 TITLE: ALLOCATION OF FY 2013-2014 EMERGENCY SOLUTIONS GRANT FUNDS CITY MANAGER RECOMMENDED ACTION CLERK OF COUNCIL USE ONLY: APPROVED ? As Recommended ? As Amended ? Ordinance on 1St Reading ? Ordinance on 2nd Reading ? Implementing Resolution ? Set Public Hearing For CONTINUED TO FILE NUMBER Approve the proposed FY 2013-2014 Emergency Solutions Grant Program. 2. Approve the proposed contingency plan for the Fiscal Year 2013-2014 Emergency Solutions Grant Program. 3. Direct the City Attorney to prepare and authorize the City Manager and the Clerk of the Council to execute agreements with non-profit agencies and/or sub-recipients awarded funds as part of the approved program, subject to non-substantive changes approved by the City Manager and City Attorney. COMMUNITY REDEVELOPMENT AND HOUSING COMMISSION RECOMMENDATION At its regular meeting on March 19, 2013, by a vote of 7:0 the Community Redevelopment and Housing Commission recommended that the City Council: 1) approve the proposed FY 2013-2014 Emergency Solutions Grant Program, 2) approve the proposed contingency plan for the Fiscal Year 2013-2014 Emergency Solutions Grant Program, 3) Direct the City Attorney to prepare and authorize the City Manager and the Clerk of the Council to execute agreements with non-profit agencies and/or sub-recipients awarded funds as part of the approved program, subject to non- substantive changes approved by the City Manager and City Attorney. DISCUSSION The Homeless Emergency Assistance and Rapid Transition to Housing Act of 2009 (HEARTH Act), enacted into law on May 20, 2009, consolidates three of the separate homeless assistance programs administered by HUD under the McKinney-Vento Homeless Assistance Act into a single grant program, and revises the Emergency Shelter Grants program and renames it as the Emergency Solutions Grants (ESG) program. 25B-1 Allocation of FY 2013-2014 ESG Funds April 1, 2013 Page 2 In November 2012, a Notice of Funding Availability was mailed to 48 non-profit providers soliciting applications for FY 2013-2014 grant funding. Additionally, a notice was published in the Orange County Register. Twenty-five proposals were submitted from 18 organizations with funding requests totaling over $1,225,000. The City is estimating to receive $538,354 of which $40,350 will be used for administration of the program. On February 6, 2013, an ad hoc committee (comprised of two commissioners from the Community Redevelopment and Housing Commission, one representative from the Orange County's Community Services - Homelessness Prevention Department and one City staff member conducted applicant interviews to rate and rank the proposals using the following criteria: 1) community need, 2) capacity to provide service, and 3) effective and efficient use of funds. A list of the agencies submitting proposals, type of program, grant amount requested, the evaluation panel average rating, and the recommended funding for FY 2013-2014 is provided in Exhibit 1. Twenty-one of the 25 proposals are being recommended for funding. The four organizations that received the lowest average rating were not recommended. The City has yet to receive information from the U.S. Department of HUD on the amount of ESG funds to be awarded for FY 2013-2014. Therefore, staff has proposed the following contingency plan. Each application that has been recommended for funding shall be increased or decreased by a proportionate amount of the difference between the anticipated grant amount and the actual grant amount while still remaining within the statutory caps per category. No recommended application shall be reduced to an amount below $10,000 nor increased to an amount above the requested amount. Additionally any unallocated FY 2012-2013 funds shall be redistributed in the same manner. FISCAL IMPACT ESG funds will be available in the Emergency Solutions Grant account (no. 13518785-various). APPROVED AS TO FUNDS AND ACCOUNTS: 11*,halln W A &4?4 - - Nancy T. wards Francisco Gutierrez Interim Ex utive Director Executive Director Community Development Agency Finance & Management Services Agency NTE/FH/kg Exhibit: 1. ESG Recommendations 25B-2 ESG Recommendations Name Activity Type Grant Request Average Score • 30 Max- Grant Recommendation Grandma's House of Hope Rapid Re-Housing $ 25.000.00 25.75 $ 15,200.00 Grandma's House of Hope Shelter-Domestic Violence $ 25.000.00 28.25 $ 20,200.00 Human Options Shelter-Domestic Violence $ 20 000.00 26.5 $ 15,200.00 Illumination Foundation Rapid Re-Housing $ 60.000.00 24 $ 18,900.00 Interval House Rapid Re-Housing $ 100,000.00 26.25 $ 40,400.00 Interval House Shelter-Domestic Violence $ 40,000.00 26 $ 27,300M JC Center, Inc Homeless Prevention $ 369.148.00 275 $ - Laura's House Shelter-Domestic Violence $ 15,000.00 27.25 $ 14,100.00 Legal Aid Society of OC Shelter-Legal Assistance $ 12,000.00 25.75 $ 10,100.00 Mercy House Homeless Prevention $ 40.000.00 24.75 $ 19,700.00 Mercy House Rapid Re-Housing $ 40.000.00 25.5 $ 30,300.00 Mercy House Shelter-Emergency $ 45,000.00 27.5 $ 40,400.00 Mercy House Shelter-Transitional $ 40.00.00 _ 25 $ 24,600.00 OC Mental Health Street Outreach $ 30.000.00 25.5 $ 19,304.00 Public Law Center Homeless Prevention $ 40 000.00 25 $ 30,300.00 Santa Ana Police Dept. Street Outreach $ 5.000.00 29 $ 35,000.00 Serve the People Street Outreach $ 50.000.00 0 $ - SMEDA Homeless Prevention $ 60.800.00 24 $ 29,200.00 The Villa Center, Inc Shelter-Transitional $ 15.000.00 24.75 $ 10.100.00 Thomas House Shelter-Transitional $ 18.100.00 27 $ 15,200.00 Veterans First Shelter-Emergency $ 25.000.00 18 $ WISEPlace Homeless Prevention $ 25.000.00 22.5 $ - WISEPlace Rapid Re-Housing $ 20 000.00 23.25 $ 20,000.00 WISEPlace Shelter-Transitional $ 32,000.00 25.75 $ 20.200.00 WTLC Shelter-Domestic Violence $ 44,500.00 28.25 $ 32,300.00 Sub-Grantee Total $ 488,004.00 Outreach $ 54,304.00 Shelter $ 229,700.00 Homelessness Prevention $ 79,200.00 Rapid Reh::Ljsing $ 124,800.00 HMIS $ 10,000.00 Administration $ 40,350.00 Total $ 538,354.00 Estimated Grant $ 538,354.00 Under / (Over) $ - Exhibit 1 25B-3 25B-4 REQUEST FOR COUNCIL ACTION CITY COUNCIL MEETING DATE: APRIL 1, 2013 TITLE: AGREEMENT FOR FEDERAL GOVERNMENT LIAISON SERVICES WITH HOLLAND & KNIGHT OF WASHINGTON, D.C. MANAGER RECOMMENDED ACTION CLERK OF COUNCIL USE ONLY: APPROVED ? As Recommended ? As Amended ? Ordinance on 1" Reading ? Ordinance on 2"d Reading ? Implementing Resolution ? Set Public Hearing For_ CONTINUED TO FILE NUMBER Authorize the City Manager and the Clerk of the Council to execute an agreement for government liaison services with Holland & Knight, based on the terms set forth in the attached draft agreement, in an annual amount not to exceed $84,000 for a 1 year term, with the option, at the City's discretion, of up to four one-year renewals, subject to non-substantive changes approved by the City Manager and City Attorney. DISCUSSION Local government agencies rely upon the expertise of federal government consultants to represent their respective government agencies in Washington D.C. This service typically includes the review and monitoring of federal executive proposals and legislation, as well as administrative rules and regulations that may affect the City. Federal government liaison services are also essential in identifying funding opportunities and grant applications and other special programs for which the City may qualify. In the past year, the City has benefited from these services as we secured congressional support on grant applications submitted to the U.S. Department of Labor for a Workforce Innovation Grant and a H1- B Bridge to Engineering Grant; the latter was awarded $5 million over five years. In September 2012, staff was directed to prepare a Request for Proposals (RFP) for federal government liaison services. RFP 12-075 for Federal Government Liaison Services was released on November 21, 2012. Pursuant to the City's Standard Operating Procedures for RFP's, RFP 12- 075 was posted on the City's website and it was released to 50 consulting firms specializing in federal government liaison services. The 50 consulting firms were randomly selected from a list of 250 of the top consulting firms in the nation. Of the 50 firms solicited seven submitted proposals. 25C-1 Holland & Knight Agreement April 1, 2013 Page 2 All seven proposals complied with the basic requirements of the RFP and therefore each firm was notified that their respective proposals qualified to be included in the interview rating panel process. On January 17, 2013, a three-member rating panel consisting of representatives from the Public Works Agency, Parks, Recreation, and Community Services Agency, and the Community Development Agency convened to review each of the proposals and rate them in accordance with the following criteria as set forth in RFP 12-075: 1. Responsiveness to the RFP 2. Implementation Plan 3. Experience of the Firm/Personnel 4. Cost of Proposal Proposals were rated individually by each panel member on the basis of a possible 100 points. Each proposal received a total score by adding points assigned by each of the three panelists, for a possible total of 300 points. At the conclusion of the meeting, the rating panel selected the top three proposals based upon the final scores: Consultant Firm Final Score Rankin Proposal Holland & Knight 261 1 The Ferguson Group 257 2 Patton Boggs 256 3 The top tier consultant firms were invited to participate in the oral interview process to allow staff to further assess their respective proposals. On February 26, 2013, the top tier consultant firms were interviewed by an oral interview selection panel consisting of the City's Acting Chief of Police, the Executive Director of Public Works, and the Executive Director of Government Relations for the Orange County Transportation Authority. Each consultant firm was allotted one-hour to give a presentation outlining their services and to answer questions from the selection panel members. The selection panel ranked the interviews and proposals based upon the following criteria detailed in the RFP: 1. Overall qualifications of proposed team and experience in the required areas. 2. Demonstrated prior experience with similar operations in the public/private sectors. 3. Project management acumen including ability to effectively work together with city staff, customers and stakeholders. 4. Oral communication/interpersonal skills. Similar to the rating panel process, proposals were rated individually by each oral interview selection panel member on the basis of a possible 100 points. Subsequently, each panel members' individual scores were tallied and totaled according to each proposal, for a total possible 25C-2 Holland & Knight Agreement April 1, 2013 Page 3 300 points. At the conclusion of the meeting, the rating panel scored the proposals in the top tier based upon the final scores: Consultant Firm Final Score Rankin Proposal Holland & Knight 286 1 The Ferguson Group 275 2 Patton Boggs 273 3 Holland & Knight scored highest in the initial interview rating panel process and highest in the oral interview process. Based on the oral interview panel's assessment staff believes that Holland & Knight's proposal and oral interview demonstrated a level of knowledge, professionalism, and competency that exceeded all other proposals. Therefore, the selection panel recommends that the City execute an agreement with Holland & Knight to represent the City's interest in Washington D.C. FISCAL IMPACT Funds are available in the Public Works Administrative Services account (no. 10117601-62300) and General Fund Legislative Affairs (no. 01104012-62300). APPROVED AS TO FUNDS AND ACCOUNTS: Raul Godinez Executive Director .J Public Works Agency Francisco Gutierrez Executive Director Finance & Mgmt. Services Agency 25C-3 25C-4 CONSULTANT AGREEMENT THIS AGREEMENT made and entered into this 1" day of April, 2013 by and between Holland & Knight, LLP (hereinafter "Consultant"), and the City of Santa Ana, a charter city and municipal corporation organized and existing under the Constitution and laws of the State of California (hereinafter "City"). RECITALS A. The City desires to retain a consultant having special skill and knowledge in the field of providing government liaison services. B. Consultant represents that Consultant is able and willing to provide such services to the City. C. In undertaking the performance of this Agreement, Consultant represents that it is knowledgeable in its field and that any services performed by Consultant under this Agreement will be performed in compliance with such standards as may reasonably be expected from a professional consulting firm in the field. NOW THEREFORE, in consideration of the mutual and respective promises, and subject to the terms and conditions hereinafter set forth, the parties agree as follows: 1. SCOPE OF SERVICES Consultant shall provide government liaison and lobbying services to the City, as set forth in Consultant's Proposal dated December 12, 2012, attached as Exhibit A to this Agreement and incorporated by reference. 2. COMPENSATION a. City agrees to pay, and Consultant agrees to accept, compensation at the rate of seven- thousand dollars ($7,000.00) per month for time spent by Consultant in the performance of this Agreement and out of pocket expenses. The total amount payable under this Agreement shall not exceed eighty-four thousand dollars ($84,000.00), annually, during the term of this Agreement. b. Payment by City shall be made within thirty (30) days following receipt of monthly invoice, subject to City accounting procedures. 3. TERM This Agreement shall commence on April 1, 2013 and terminate on June 30, 2014, unless terminated earlier in accordance with Section 11, below. 4. INDEPENDENT CONTRACTOR Consultant shall, during the entire term of this Agreement, be construed to be an independent contractor and not an employee of the City. This Agreement is not intended nor shall it be construed to create an employer-employee relationship, a joint venture relationship, or to allow the City to exercise discretion or control over the professional manner in which Consultant performs the services which are the subject matter of this Agreement; however, the services to be provided by Consultant shall be 1 25C-5 provided in a manner consistent with all applicable standards and regulations governing such services. Any and all of Consultant's personnel shall be employees or subcontractors of Consultant and not employees of City. Consultant shall pay all salaries and wages, employer's social security taxes, unemployment insurance and similar taxes relating to employees and shall be responsible for all applicable withholding taxes. INDEMNIFICATION Consultant agrees to and shall indemnify and hold harmless the City, its officers, agents, and employees from and against any claims, demands, suits, actions or proceedings, including, but not by way of limitation, workers' compensation claims resulting from or arising out of the negligent or wrongful acts, errors or omissions of Consultant, its employees or subcontractors. 6. CONFIDENTIALITY If Consultant receives from the City information which due to the nature of such information is reasonably understood to be confidential and/or proprietary, Consultant agrees that it shall not use or disclose such information except in the performance of this Agreement, and further agrees to exercise the same degree of care it uses to protect its own information of like importance, but in no event less than reasonable care. "Confidential Information" shall include all nonpublic information. Confidential information includes not only written information, but also information transferred orally, visually, electronically, or by other means. Confidential information disclosed to either party by any subsidiary and/or agent of the other party is covered by this Agreement. The foregoing obligations of non-use and nondisclosure shall not apply to any information that (a) has been disclosed in publicly available sources; (b) is, through no fault of the Consultant disclosed in a publicly available source; (c) is in rightful possession of the Consultant without an obligation of confidentiality; (d) is required to be disclosed by operation of law; or (e) is independently developed by the Consultant without reference to information disclosed by the City. 7. CONFLICT OF INTEREST CLAUSE Consultant has no interests and shall not have interests, direct or indirect, which would conflict in any manner with performance of services specified under this Agreement. City acknowledges that Consultant may represent other clients in Washington D. C. during the term of this Agreement. If a potential conflict of interest arises due to this representation, Consultant shall notify the City, in writing, immediately and provide the name and address of each client under contract. REPRESENTATIVES AND NOTICE The City Manager shall be the representative of City for purposes of this Agreement and may execute all consents, approvals, directives, or agreements on behalf of City called for by this Agreement except as otherwise expressly provided in this Agreement. Notice and written communications sent by one party to the other shall be personally delivered or sent by U.S. mail, postage prepaid, to the following addresses: To City: City Manager/Council Support Office 20 Civic Center Plaza (M-30) P.O. Box 1988 Santa Ana, CA 92702-1988 Fax 714-647-6954 2 25C-6 To Consultant: Holland & Knight LLP 800 17th Street NW, Suite 1100 Washington, D.C. 20006 Fax Attn: Eve O'Toole, Senior Policy Advisor 9. EXCLUSIVITY AND AMENDMENT This Agreement represents the complete and exclusive statement between the City and Consultant, and supersedes any and all other agreements, oral or written, between the parties. In the event of a conflict between the terms of this Agreement and any attachments hereto, the terms of this Agreement shall prevail. This Agreement may not be modified except by written instrument signed by the City and by an authorized representative of Consultant. The parties agree that any terms or conditions of any purchase order or other instrument that are inconsistent with, or in addition to, the terms and conditions hereof, shall not bind or obligate Consultant nor the City. Each party to this Agreement acknowledges that no representations, inducements, promises or agreements, orally or otherwise, have been made by any party, or anyone acting on behalf of any party, which are not embodied herein. 10. ASSIGNMENT Consultant shall not assign, transfer, delegate, or subcontract any interest herein without the prior written consent of the City; provided, however, that claims for money due or to become due from City under this Agreement may be assigned to a bank, trust company or other financial institution, or to a trustee in bankruptcy, without such approval. Notice of such assignment or transfer shall be promptly furnished to City. 11. TERMINATION This Agreement may be terminated at any time by mutual agreement of the parties hereto or by thirty (30) days written notice by either party to the other. 12. DISCRIMINATION Consultant shall not discriminate because of race, color, creed, religion, sex, marital status, sexual orientation, age, national origin, ancestry, or disability, as defined and prohibited by applicable law, in the recruitment, selection, training, utilization, promotion, termination or other employment related activities. Consultant affirms that it is an equal opportunity employer and shall comply with all applicable federal, state and local laws and regulations. 3 25C-7 IN WITNESS WHEREOF, the parties hereto have executed this Agreement the date and year first above written. ATTEST: MARIA D. HUIZAR Clerk of the Council APPROVED AS TO FORM: SONIA R. CARVALHO City Attorney By: Laura Sheedy Assistant City Attorney CITY OF SANTA ANA KEVIN O'ROL RKE Interim City Manager HOLLAND & KNIGHT, LLP (NAME) (Title) 4 25C-8 EXHIBIT A RESPONSE TO REQUEST FOR PROPOSAL FEDERAL GOVERNMENT LIAISON SERVICES DECEMBER 12, 2012 5 25C-9 Nat Holland & Knight 800 17" Street NW. Suite 1100 1 Washington, DC 20006 1 T 202.955.3000 1 F 202.955.5564 Holland & Knight LLP www.hklaw.com Eve M. O'Toole 202.419.2505 eve.otoole@hklaw.com December 12, 2012 Via Overnight Mail Paul M. Walters, City Manager City Manager's Office 20 Civic Center Plaza Santa Ana, CA 92701 Re: Response to RFP 12-075, Federal Government Liaison Services Dear Mr. Walters: Thank you for the opportunity to present our credentials to the City of Santa Ana to provide federal government liaison services to promote the City's interests in Washington, D.C. Our Holland & Knight team will work with the City to promote its vision for the future, together with its funding and policy goals, before Congress, the executive branch and regulatory agencies. Over the years, we have offered a bipartisan, comprehensive and, above all, successful approach to federal relations for local government clients and would like to do so for Santa Ana. As both a law and lobbying firm, Holland & Knight is comfortable representing clients in every venue in Washington, from the halls of Congress to the White House to the Supreme Court. We also have the expertise and personnel to coordinate lobbying with public relations, regulatory, and litigation activities as needed in order to achieve your objectives. We have a long history of representing California local governments and public entities in Washington, and maintain strong working relationships with the City's congressional delegation, the full California congressional delegation and California Senators. This includes representing clients such as the City and County of San Francisco, the City of Fremont, the City of Richmond, the City of West Sacramento and the League of California Cities. In Los Angeles, we represent many public entities such as the Los Angeles Community Development Commission, the Los Angeles County Metropolitan Transportation Authority and the Los Angeles County Office of Education. Our efforts are often recognized for their excellence. In a recent survey, The National Law Journal ranked us among the top five most successful lobbying firms in the nation. On the legal side, the Best Lawyers in America selected 21 Holland & Knight government lawyers for inclusion in its 2013 guide. Because of Holland & Knight's in-depth experience in addressing local government funding priorities, our team is able to obtain federal resources for a wide spectrum of local needs. This includes transportation and related infrastructure, water and wastewater systems, housing, homeless assistance, community and economic development, public safety initiatives, public health and social services and energy, environmental enhancement and sustainability projects. Our record of success defines us, resulting in significant federal funding for local government entities. This letter constitutes a representation by Holland & Knight that the firm is willing and able to perform the commitments contained in RFP 12-075. I, Eve O'Toole, a senior policy advisor at 25C-11 Holland & Knight, will serve as your federal advocacy manager. Dan Maldonado, who also serves as a Holland & Knight senior policy advisor, will serve as the City's day-to-day point of contact. My contact information is above. If you have any questions or comments, please do not hesitate to contact me directly. Thank you for the opportunity to submit this qualification statement. We would consider it a privilege to represent and assist Santa Ana in achieving its funding, legislative and regulatory objectives. Very truly yours, Holland & Knight LLP Ton( `Eve O'Toole, Senior Policy Advisor 25C-12 Firm and Personnel Experience .......................................................................................................................1 Implementation Plan .................................................................. Statement and Rate Proposal ........................................................................................ References ............................................. Exceptions and Deviations ............................................................. Disclaimer: The information provided in this handout is general information and not designed to be and should not be relied on as your sole source of information when analyzing and resolving a specific legal issue. Each fact situation is different; the laws are constantly changing. If you have specific questions regarding a particular fact situation, we urge you to consult with legal counsel. Copyright © 2012 Holland & Knight LLP. All rights reserved. # 11854740 25C-13 Overview Founded in 1968, Holland & Knight is a limited liability partnership with approximately 1,000 lawyers and government advocacy professionals in 17 U.S. offices, including Los Angeles and San Francisco, as well as international offices in Mexico City, Abu Dhabi, Beijing and Bogota. Holland & Knight directs the majority of its government advocacy through our Public Policy & Regulation Group. The group, comprised of 70 senior policy advisors and attorneys primarily based in Washington, D.C., provide public and private sector clients with lobbying and representational expertise and experience. The firm's Public Policy & Regulation Group is widely known as one of the most successful and respected government advocacy practices in Washington, D.C., and includes a bipartisan group of former members of Congress, former high-ranking executive branch officials, chiefs of staff, professional committee staff and congressional policy advisors as well as experienced lawyers, senior policy advocates and professionals from a broad range of industries, local government, state and federal agencies and advocacy organizations. Several features that make our Washington team effective are: Bipartisanship. We have built a successful government affairs practice through our depth of experience and diversity - and by maintaining a bipartisan approach. We are a truly bipartisan group comprised of individuals with distinguished past service in both parties. These senior members of the group provide us with access to policymakers in either party, including the chairmen and ranking members of key committees and the White House. While some firms fluctuate depending on which party is in power, Holland & Knight remains steady election after election by nurturing longstanding relationships on both sides of the aisle while advocating on behalf of our clients. Team-Based Approach. We dedicate the personnel needed to provide the depth of relationships and substantive knowledge to cover the full range of issues outlined in the RFP. We provide a core team with one or two relationship managers, and then draw upon the resources of other senior advocacy professionals across the firm as appropriate to meet your needs. This organizational structure provides clients with a significant advantage that does not exist when hiring individuals in other advocacy organizations. They largely operate as independent actors or only have meaningful relationships with one body of Congress or one political party. Holland & Knight prefers the team approach. We meet regularly to share intelligence, coordinate advocacy activities and develop client action plans. A number of seasoned legislative aides provide support to the entire organization with their ability to track, monitor and report on legislative and regulatory developments in a timely manner. Policy and Funding. Washington insiders such as The Hill and Roll Call newspapers recognize Holland & Knight for its substantial experience in both these arenas. Our lawyers and professionals are former staff members of the authorizing and appropriating committees - or even former members of the committees themselves. We maintain deep and regular contact with the members and staff of the committees. We know the unwritten committee rules and how and when to intervene to secure legislative language and funding streams for clients. Holland & Knight Confidential Presentation for the City of Santa Ana 1 1 25C-14 Your Holland & Knight Team Eve O'Toole, Federal Advocacy Manager and White House Counsel Ms. O'Toole currently represents cities from San Francisco to Philadelphia, San Francisco International Airport, Port of San Francisco, the Los Angeles County Community Development Commission, San Mateo County's transportation agencies, and the 480-member League of California Cities, where she previously served as head of its Washington, D.C., office. With close working ties to Congress, the California delegation, and the executive branch, Ms. O'Toole has a strong record of advancing a wide range of interests. Dan Maldonado, Day-to-Day Contact r'1 Mr. Maldonado brings a record of over 30 years of advocacy on behalf of California ' local governments to the team, including his current work for the City and County ' of San Francisco, the Los Angeles County Community Development Commission, the Los Angeles County Office of Education and the San Bernardino County Office of Education, the Tejon Ranch Company and the California cities of Richmond and Fremont. Through this work, Mr. Maldonado has established strong working relationships with the full California congressional delegation, both Republicans and Democrats and California Senators. He also works closely with key members on the House and Senate Appropriations Committees. Lynn Cutler, White House and Senior Democratic Counsel Ms. Cutler joined the firm after serving as senior staff to President Clinton on Intergovernmental Affairs. Her responsibility in the White House included advocacy for cities, counties and tribal governments. Since coming to Holland & Knight, Ms. Cutler has been active with the U.S. Conference of Mayors, serving for two years as co-chair of the Mayor's Business Council. She is also active in the Democratic Governor's Association, and the Large Urban County Caucus of the National Association of Counties. Ms. Cutler also maintains close ties to the National League of Cities. Jeffrey Boothe, Transportation Specialist Mr. Boothe is nationally recognized on matters relating to transportation policy, and brings over 25 years of experience in providing federal advocacy leadership to local government and transportation clients covering funding, legislative and regulatory work on BRT, light rail and sustainable development and pedestrian it, access corridors. He is experienced in representing local transportation entities seeking federal appropriations, project authorization, negotiating Full Funding Grant Agreements (FFGAs) and sustainable development. Prior to entering private practice, Mr. Boothe spent 10 years on Capitol Hill as a legislative assistant to Sen. Mark Hatfield, R-Ore., and as a professional staff member on the U.S. Senate Appropriations Committee. Lauri Hettinger, Infrastructure & Senate Republican Liaison Ms. Hettinger provides federal advocacy to local governments to support their transportation and water infrastructure needs utilizing her close relationships with House and Senate infrastructure authorizing committees, the U.S. 11 Department of Transportation and the Army Corps of Engineers. Prior to joining Holland & Knight Confidential Presentation for the City of Santa Ana 1 2 25C-15 Holland & Knight, Ms. Hettinger served as staff director for the Senate Environment and Public Works Committee's Subcommittee on Transportation and Infrastructure Ranking Member George Voinovich, R-Ohio. Kathryn Lehman, House Republican Liaison ?.. A 15-year veteran of Capitol Hill, Ms. Lehman has significant and wide-ranging experience, having worked closely with the White House, administrative agencies, 4 House and Senate leadership and committees, political committees and other key members of government. Prior to entering private practice, Ms. Lehman served as 1 chief of staff for the House Republican Conference. Her career began as counsel on the House Judiciary Committee Staff. She later served as special assistant to then-Speaker Newt Gingrich, R-Ga., as policy director to House Majority Whip Tom DeLay, R-Texas, and director of coalitions and outreach for Speaker J. Dennis Hastert, R-111. Lisa Barkovic, Public Safety Liaison Providing grant support to the City will be Public Affairs Advisor Lisa Barkovic. Her close ties in DOJ and DHS' Grants Programs Directorate continue to provide clients with unique access opportunities, advanced notice of new DOJ, DHS and ` FEMA funding opportunities as well as opportunities to give early input on the department's development of proposed regulations for new grant solicitations. In addition, she works closely with USCM, NLC and National Association of Counties (NACo) in advocating for full funding in annual appropriations for DOJ, DHS and FEMA local government grant programs. Scope Of Services A. Consultant will act as a Washington Representative to the City in Washington, D.C. To achieve success in Washington, the City of Santa Ana needs an aggressive, experienced and results-oriented team of strategists and advocates to serve on the City's behalf. Holland & Knight understands your federal issues and funding priorities and stands ready to assist. We are fully committed to helping the City achieve its federal objectives. We have a long and successful track record in advocating on behalf of municipal governments on a broad range of issues. These include multi-modal transportation; water and sewer infrastructure; sustainable community revitalization; affordable and low-income housing; economic development; energy conservation and greening program implementation; public safety; homeland security and workforce development. Our experienced team will use our strong working relationships with the Santa Ana and greater California delegation, House and Senate committees, the White House and key federal departments and agencies. We will work on all fronts to advance the City's federal priority projects and issues in a fast, highly partisan legislative environment. B. The Consultant will confer with the City Manager and such other City personnel as he may designate at the times and places mutually agreed to by the City and the Consultant on all organizational planning and program activity which has a bearing on the ability of the City to utilize federal programs. Holland & Knight Confidential Presentation for the City of Santa Ana i 3 25C-16 If selected, Holland & Knight will serve as an extension of Santa Ana in Washington, D.C. We will work with the City to craft its positions and develop its message on legislative, regulatory and operational issues affecting your City. We will work with you to keep your voice on critical legislative issues front and center before federal policymakers. As opportunities present themselves, and as the City s priorities evolve, we will adjust the federal agenda that we created together at the start of our partnership. While we will not hesitate to make recommendations, it is our intent to involve the City in every aspect of this process. As your advocates, we help you shape public policy decisions through careful, strategic positioning. Together, we will achieve your goals to benefit the citizens of Santa Ana. C. Consultant shall serve as lead advocate on City issues if the City contracts for the services of other Washington representatives. Consultant shall coordinate such other services. We would gladly coordinate services with other representatives if the City hires them. Our Washington, D.C., office is our largest, and is home to more than 70 individuals - including lawyers, senior policy professionals and experienced legislative associates. All of them would be at the City's service if selected and would work on a team basis. We have also worked in collaboration with other consultants to support a client's objectives. D. Consultant will review federal executive proposals, legislation under consideration, proposed and adopted administrative rules and regulations, and other Washington developments for the purpose of advising the City on those items which may have a bearing on City policy or programs We monitor pending regulations and legislation as a matter of course for our clients. We will provide the City with reports on specific action that affects it directly. We are also skilled at stopping harmful regulations and legislation for our clients that are often born in committee meetings. For example, our public safety team helped lead an effort to raise concerns regarding FEMA's proposal to consolidate the current homeland security grant programs into a new National Preparedness Grant Program (NPGP) for FY 2013. Both the House and Senate Appropriations Committees rejected FEMA's plan after hearing consistently from our coalition of local governments. E. Consultant will secure and furnish such detailed information as may be available on federal issues in which the City indicates an interest. As we do for many of our municipal clients, Holland & Knight will provide a monthly activity report and additional communications, which will include: • A monthly report with the status of legislative, regulatory, and public affairs initiatives we are addressing for the City. • "Eyes on Washington" weekly updates, which offer our clients the latest information on key developments in Congress and the executive branch. • Weekly Grant Notifications. Each week, we provide our clients with information regarding recently announced federal grant opportunities. We comb through the Federal Register, Grants.gov, and other resources to identify specific funding that may be of interest. We provide this service to our clients as part of our regular legislative efforts. • Strategic Grant Analysis. Should the City decide to pursue a particular grant opportunity, we are available to assist in mapping a strategic plan to pursue the grant, address selection Holland & Knight Confidential Presentation for the City of Santa Ana 1 4 25C-17 criteria, emphasize certain project aspects that the agency may be more focused on in a particular round of funding, as well as work with the City to organize the necessary political support to strengthen the City's grant application package. Beyond scheduled calls and written updates, our team will be in regular phone and email communication with the City on developments related to federal action on the City's priorities and provide the City with legislative and regulatory analysis of all related federal activity. We understand that important issues arise beyond the normal workday and we make ourselves readily available. We feel strongly about ensuring you feel a part of our day-to-day advocacy efforts in Washington and are always up to speed on our activities and progress. In terms of ongoing communication, the advocacy team members are available to the Mayor, City Council, City Manager, and key City personnel regardless of office hours. We feel strongly about ensuring that even if you are 2,666 miles away, we are working with you as a team in our day-to- day advocacy efforts in Washington and you are always up to speed on our activities and progress. F. At the request of the City Manager, Consultant will review and comment on proposals of the City which are being prepared for submission to federal agencies. With the new federal legislative and budgetary realities that no longer include appropriations earmarks, organizing and implementing an effective approach to federal competitive grants advocacy is essential to achieving the City's funding goals in Washington. Holland & Knight is highly skilled in assisting local governments pursue and secure federal grant funding across a broad range of funding categories, which includes multi-modal transportation, housing, community and economic development, public safety, energy efficiency, environment and sustainable development and health and human services. Specific examples of our work in these areas appears in the Implementation Plan section of this proposal, which begins on page 9. In addition to thoroughly reviewing and discussing with the City its federal proposals and grant applications, your Holland & Knight advocacy team will work with you on the refinement and execution of the City's interaction with federal departments/agencies. This will include: • Arranging meetings with relevant departments/agencies to discuss City initiatives, respond to questions, gather intelligence regarding funding plans, and gain inclusion in the annual administration budgets. • Developing strategies to position Santa Ana with department and agency officials early in the process so that grant guidelines include the City's ideas for innovative programs, as well as creating a broad coalition effort to effectively advance your priorities. • Keeping the City informed of opportunities to participate in agency programs and activities that provide the opportunity for the Mayor, City Council, City Manager and key City personnel to cultivate important relationships and raise Santa Ana's profile. We will also work with the Santa Ana congressional delegation to solicit support for grants through letters or contact with agency heads and staff, using our close relationships with the Administration to lobby on the City's behalf, and developing and working with the City to implement a successful grant advocacy strategy. Holland & Knight Confidential Presentation for the City of Santa Ana 1 5 25C-18 G. Consultant will maintain liaison with the City's Congressional delegation and will assist the delegation in any matter which the City determines to be in its best interest in the same manner as any other member of the City's administrative staff might render assistance. Holland & Knight maintains close working relationships with the City's congressional delegation and California Senators and will work closely with them to achieve success on the City's federal priority objectives, including having regular meetings with the members' and Senators' senior staff and strategizing on next steps with your proactive participation. In line with this effort, the team will: • Recommend and perform appropriate liaison and follow-up work with members of Congress and their staffs on behalf of the City. • Identify the critical times in the federal legislative or budgetary processes for the City to contact congressional members or Administration officials to advance a City project or issue or support a priority local government funding program. • Determine key local and regional events for the City's House and Senate delegation and top Administration/federal agency officials' participation. • Sustain delegation's interest in the City's project priorities through key visits in which business and community support can be effectively highlighted. • Identify pivotal times in the federal process for the City to contact or meet with congressional members and Administration officials. We would guide you in developing concise talking points, briefing materials and other preparatory materials for each meeting or contact. H. Consultant will counsel with the City regarding appearance by City personnel before Congressional committees and administrative agencies and will arrange for appointments and accommodations for City personnel as necessary. Holland & Knight will make all arrangements necessary for the City to send a delegation to Washington, D.C., and key national conferences, just as we have for other municipal clients over the years. We will undertake to: • Arrange meetings with the City's congressional delegation, California Senators, key House and Senate members from other states, White House, and key department and agency officials; and arranging meetings with mayors and key organizational leaders to work in coalition around critical issues. Create opportunities for elected officials to provide testimony to Congress, and serve on national committees. If selected to testify, it is standard practice for Holland & Knight professionals to assist you to make your testimony compelling and effective in achieving your goals. Provide advance work, including developing talking points, briefing materials, position papers, justification packets, and making appointments. We also will assist you in developing the City's resolutions before national local government conferences and securing co-sponsorship by other city officials. Holland & Knight Confidential Presentation for the City of Santa Ana 1 6 25C-19 Provide assistance with travel logistics for Washington visits, including local transportation and meals for working meetings. L Consultant will contact federal agencies on the City's behalf when City applications are under consideration by such agencies and otherwise take whatever steps appear to be necessary to obtain the mostfavorable consideration ofsuch applications. Developing a regular pattern of contacts with agency officials is an essential element of a successful funding strategy for the City. The advocacy team will work with the City to contact federal departments/agencies with regard to the City's grant proposals at strategic times in the grant application cycle, as well as corral the necessary local, regional and federal political support to improve the probability that the City will succeed in securing funding. Examples of our funding successes utilizing this strategy for other clients are available in the "Implementation Plan" section of this proposal. J. In fulfilling responsibilities under this Agreement, the Consultant will act in the name of the City of Santa Ana and with the title Washington Representative to the City Manager. Holland & Knight would consider it a privilege to be your Washington Representative and act in your name as we perform our services in the nation's capital. Our local government group excels at funding and policy advocacy in all areas of local government services. Our bipartisan strength is based on having on board senior policy experts and advocates from both parties, including former members of Congress, former high-ranking executive branch officials, chiefs of staff, professional committee staff and congressional policy advisors as well as experienced lawyers, senior policy advocates and professionals from a broad range of industries, local government, state and federal agencies and advocacy organizations. Organization Chart Name &Title -Role & Responsibility Eve O'Toole, Oversees entire federal advocacy program for the City Federal Advocacy Manager , responsible for task assignments and deliverables, and manages all federal funding strategies. Capability: Public infrastructure, housing, economic, community and workforce development; coverage of federal housing, community and workforce development and health departments and agencies, House and Senate community development authorizing and appropriations committees; House Democratic leadership; City's congressional delegation; California congressional delegation and Senators; the White House and national local government coalitions. Dan Maldonado, In addition to day-to-day contact, provides strategy Day-to-Day Contact development and implementation on the City's economic, community and workforce development project priorities; alerting City to related federal opportunities. Capability: Housing, economic, community and workforce development and local finance programs; coverage of funding opportunities in these policy areas, City's congressional delegation; California congressional delegation and Senators; House Appropriations Committee. Holland & Knight Confidential Presentation for the City of Santa Ana 1 7 25C-20 Name & Title Role & Responsibility Lynn Cutler, Assists with overall strategy and development of federal White House and Senior Democratic program. Counsel Capability: Provides coverage of Democratic leadership and top officials at the White House. Also assists with U.S. Conference of Mayors and other groups. Jeffrey Boothe, Provides strategy development and implementation on the Transportation Specialist City's public transportation priorities. Capabilitv: Public transportation infrastructure programs and funding opportunities; coverage of House and Senate transportation authorizing and appropriations subcommittees, federal public transportation departments and agencies; coverage of public transportation coalitions. Lauri Hettinger, Provides strategy development and implementation on the Infrastructure & Senate Republican City's priority transportation and water infrastructure projects Liaison , coverage of Senate GOP members. Capability: Transportation, water infrastructure and environmental programs and funding opportunities; coverage of Senate infrastructure and natural resources authorizing and appropriations committees and Senate Republicans. Kathryn Lehman, Assists with overall strategy and development of federal House Republican Liaison program. Capability: Covers strategies, meetings, and briefing issues related to House Republican leadership and Committee Chairs and members, including authorization and appropriations relationships; coverage of California House Republicans. Lisa Barkovic, Provides strategy development and implementation on the Public Safety Liaison City's public safety priorities. Capability: Public safety and homeland security programs and funding opportuniities; coverage of National Association of Counties (NACo) in advocating for full funding in annual appropriations for DOJ, DHS and FEMA local government grant programs. Holland & Knight Confidential Presentation for the City of Santa Ana 1 8 25C-21 Consultant shall submit a general description of the deliverables and timelines to provide federal government liaison services. Overview Holland and Knight will function as a strategic extension of Santa Ana in Washington, D.C. As stated previously in this proposal, we will work with the City to organize and message Santa Ana's positions on legislative, regulatory and operational issues impacting the City. We will also partner with you to keep your voice on critical legislative issues front and center before federal policymakers. As your advocates, we help you shape public policy decisions through careful, strategic positioning. We know how, where and when to intervene to achieve desired results. To accomplish this, Holland & Knight's team would take a comprehensive bipartisan approach to developing successful lobbying strategies for Santa Ana if selected for this assignment. We would begin our working relationship by organizing an intensive strategic planning session with you to discuss the City's policy and funding priorities; focus on key legislative and agency processes as well as political and budgetary dynamics; and develop strategies and tasks required for Santa Ana to achieve success for each priority. Based on this session and the exchange of information and feedback, we will then produce a Comprehensive Strategy and Advocacy Plan. This plan will be the blueprint for pursuing each priority issue with clear assignment of tasks, accountability, and ongoing assessment of progress being made to achieve each objective. We will delineate for each funding and policy priority: legislative options, agency program considerations, political and budgetary pressures, timing and best course of action. As needed, we also will work with you to evaluate the strengths of your existing relationships, including those entities and stakeholders with whom you have worked with or joined in coalitions in the past. We will combine this effort with our comprehensive knowledge of the departments/agencies and congressional players, and our working relationships with them, in order to cultivate them as primary and secondary champions for your agenda. This includes targeted outreach to thought leaders such as think tank experts and stakeholders such as advocacy groups that will support our effort and embrace the opportunity to advance the City's policy goals. Our team will be able to meet with you in Santa Ana or elsewhere as requested. Holland & Knight is a national law firm with several offices across the country, including Los Angeles and Washington, D.C., giving us the capability to host meetings and events as needed. We can help you meet your goals because of the broad and deep reach of our team in all aspects of the legislative and regulatory process in Washington. Across issues, venues, and objectives, we are a coordinated, practiced group that can work together on Santa Ana's behalf. Holland & Knight Confidential Presentation for the City of Santa Ana 1 9 25C-22 Timeline Below is a schedule of activities that we would propose to pursue if selected for this assignment. Given the variations in the legislative and regulatory process, this is only an estimate of what the exact effort would entail. January 2013 • Site visit to Santa Ana and meetings with key personnel and City staff; discuss federal political dynamics, environment and areas of potential federal opportunity; assess City priority initiatives and develop federal agenda for consideration; develop written plan of action to implement federal agenda. • Monitor and update City on opening session of 113th Congress. • Provide input to Congress and City's congressional delegation on City's priorities as Congress continues sequestration reforms and begins FY 2014 budget and appropriations discussion. • Meet with relevant congressional staff and agency officials to discuss City's innovative initiatives and gain intelligence on department/agency priorities and key areas of concentration for upcoming grant opportunities. January -February 2013 • Finalize federal agenda and written plan of action to implement federal agenda. • Evaluate and respond to the President's FY 2014 budget proposal, and discuss in the context of the City's priorities with City's congressional delegation, key local government stakeholder organizations (U.S. Conference of Mayors, National League of Cities, National Association of Counties, League of California Cities, California State Association of Counties), and urban area representatives from across the country. • Monitor congressional action on sequestration and FY 2013 appropriations bills and engage the City's congressional delegation on the City's priorities with respect to these efforts as necessary. • Identify and alert City to pending grant opportunities capable of supporting the City's priority local projects and initiatives. • Provide update on pending and developing legislative and regulatory activity pertinent to the City's interests. February - April 2013 • Schedule and participate in meetings with City, relevant congressional staff and department/agency officials. • Assist the City with development and implementation of effective strategies to approach upcoming federal grant opportunities. • Draft legislative language and program requests as necessary. • Continue to identify and alert the City to new and upcoming grant opportunities. Holland & Knight Confidential Presentation for the City of Santa Ana 1 10 25C-23 • Assist the City to develop FY 2014 programmatic funding priorities and share with City's congressional delegation, California Senators and local government stakeholder organizations and urban area representatives to develop coalition support for the City's priorities. April - June 2013 • Follow up with the City's congressional delegation, California Senators and key committees, including meetings with appropriations and authorizing committees on the City's federal priorities. • Maintain close communication with the City's congressional delegation, California Senators and key congressional and department/agency staff on the City's priorities. • Monitor budget and appropriations hearings as they relate to the City's priority federal programs. • Identify and alert City to pending grant opportunities capable of supporting the City's priority local projects and initiatives. • Provide update on pending and developing legislative and regulatory activity pertinent to the City's federal interests. June - September 2013 • Schedule meetings with federal departments/agencies as needed to advocate for grant opportunities to support the City's local projects and initiatives. • Assist City with organization of necessary local, regional and federal political support to present the most compelling federal grant application packages possible. • Provide input to congressional delegation, California Senators and congressional appropriations committee leaders on City's programmatic funding priorities in FY 2014 appropriations legislation. • Ongoing work on appropriations issues, including around markups. • Provide input to Administration on the President's FY 2015 budget. • Identify and alert City to pending grant opportunities capable of supporting the City's priority local projects and initiatives. • Provide update on pending and developing legislative and regulatory activity pertinent to the City's federal interests. October-December 2013 • Conduct advocacy on City's programmatic funding and legislative policy priorities as Congress makes final negotiations on FY 2014 appropriations legislation and works to wrap up business for the year. • Continue to provide strategic support to the City on its federal grant funding requests. • Evaluate 2013 outcomes and work with City to prepare federal agenda for coming year based on congressional and administration priorities and political landscape. Holland & Knight Confidential Presentation for the City of Santa Ana I 11 25C-24 Funding Successes With Holland & Knight Per the RFP, the City seeks assistance in identifying funding opportunities and grant applications and other special programs for which the City may qualify. Below are detailed descriptions of the federal departments listed in the RFP where Holland & Knight has had funding and policy successes with other clients: U.S. Department of Housing and Urban Development Holland & Knight has one of the premier housing and community development advocacy teams in Washington, D.C. We have been retained by local governments nationwide spanning from San Francisco to the District of Columbia, to ensure positive policy and funding results through the appropriations, authorization and agency decision-making processes. The team has consistently proven our strength utilizing our strong relationships with the House and Senate housing authorizing committees and appropriations subcommittees, as well as with HUD's offices of Public and Indian Housing (PIH), Community Development and Urban Planning (CPD), Sustainable Communities and Congressional and Intergovernmental Relations, putting our clients' success above all else. Our team has a strong track record in the area of housing, having provided federal advocacy services for the second-largest housing authority in Southern California for the past 15 years. We have also provided these high-quality services to a number of other local government housing authorities throughout the country. Primary focus areas of the community development team in the area of housing include the Section 8 program, the Choice Neighborhoods Initiative (CNI) and the HOME Investment Partnership Program (HOME). On the Section 8 program, our team has worked closely with the Department of Housing and Urban Development (HUD), members of the House Financial Services Committee as well as the Senate Banking, Housing and Urban Affairs Committee and housing advocacy groups - including the National Association of Housing and Redevelopment Officials (NAHRO) and the National Low- Income Housing Coalition (NLIHC) - on efforts to reauthorize and reform the Section 8 program. This is currently pending before Congress. We have also played a key role in working with national local government organizations to increase funding for new Section 8 vouchers through the annual appropriations process. We also worked to oppose a HUD proposal from the previous Administration to block grant the Section 8 program to states, which was defeated. With regard to the HOME Investment Partnership Fund program (HOME), our community development team has closely coordinated efforts with U.S. Conference of Mayors, the National League of Cities, and the National Association of Counties, among other groups, in advocating for full funding for the programs over the last several federal appropriations cycles, as Congress sought to reduce funding for this critical program. As part of this effort, Holland & Knight organized a grassroots campaign to protect HOME, mobilizing 482 cities across California through the League of California Cities to weigh in with their 53-member congressional delegation to urge preservation of funding for the program. This campaign has been successful, yielding an increase in House funding for the program in the chamber's FY 2013 version of the Transportation-HUD Appropriations bill. With regard to HUD competitive grants, our team has worked closely with the firm's local government clients to prepare them to seek funding under HUD's Choice Neighborhoods Initiative programs. Since the program was initially funded in FY 2010, Holland & Knight has increased its Holland & Knight Confidential Presentation for the City of Santa Ana i 12 25C-25 level of service to clients interested in pursuing CNI Planning and Implementation Grant funding, providing not only technical assistance, strategic help and marshalling political support, but also offering full debriefs on the key components of successful grant applications over the history of the program through educational webinars. Below are examples of our strategic efforts in working with the City and County of San Francisco and the Columbus Chamber of Commerce to secure funding under this program. In 2010, Holland & Knight's community development team began working with the San Francisco Mayor's office to help organize a strategy to approach this grant, which included the development of a public-private partnership representative of the community's interests as well as a comprehensive effort to identify the most promising candidate out of a series of potential projects that could meet CNI's goals of revitalizing severely distressed public housing and generating investments in well-functioning services, effective schools, public assets, public transportation, and improving access to jobs. Through this effort, the City chose to advance a transformation plan for Alice Griffith Public Housing Development and the surrounding Bayview neighborhood. Under the grant proposal, the City will replace all 256 units in the Alice Griffith Development along with 248 new low income housing tax credit units. The City will also develop an additional 382 market-rate, 43 inclusionary and 281 workforce units will also be developed for a total of 1,210 units. The long-term goals for the Eastern Bayview neighborhood include an additional 6,640 units, of which 2,273 will be affordable or below-market rate, including 521 inclusionary units, 671 low income housing tax credit units, and 509 workforce units. Holland & Knight worked with the City to secure congressional support for the final grant proposal, and in August of 2011 HUD awarded the City $30.5 million in CNI funding to support the Alice Griffith transformation plan. San Francisco was one of only six awardees under the FY 2011 round of funding for this program and HUD's highest rated application in this grant category for that fiscal year. We employed a very similar strategy in assisting the Columbus Chamber of Commerce succeed in securing the maximum CNI Planning Grant award level for the City of Columbus' effort to organize the Poindexter Village Neighborhood Transformation Plan. Connecting Partnership officials and staff with appropriate HUD personnel at the local level, facilitating meetings with HUD in Washington, D.C., and conducting thorough strategy sessions with Partnership staff prepared Columbus' redevelopment partners to assemble a comprehensive plan that met HUD's criteria for the grant. The Chamber of Commerce's final Transformation Plan was supported through collaborative efforts of the Columbus Metropolitan Housing Authority (CMHA), the nearby The Ohio State University, nonprofit housing developer National Church Residences (NCR), and the City of Columbus. Ultimately, the Chamber of Commerce will undertake a four-phase process that will address education, health and wellness, jobs and economic development, housing, and safety utilizing their Transformation Plan developed with HUD's $300,000 CNI Planning Grant. U.S. Department of Labor Holland & Knight maintains a strong working relationship with the Secretary of Labor and senior officials within the Employment and Training Administration, and is very active on national labor policy as it impacts local governments. Workforce Investment Act (WIA): We are continuing our efforts with national local government organizations, community colleges and workforce training institutions to urge Congress to Holland & Knight Confidential Presentation for the City of Santa Ana 1 13 25C-26 reauthorize WIA, and to provide sufficient funding and flexibility to Workforce Investment Boards in any WIA reauthorization. Employment and Training Administration (ETA) Grants: We provide strategic advice to local government clients interested in pursuing funding under the grants administered by ETA. These include the Administration's YouthBuild, Reintegration of Ex-Offenders (RExO), Serving Adult and Youth Ex-Offenders through Strategies Targeted to Characteristics Common to Female Ex-Offenders and Serving Young Adult Ex-Offenders through Training and Service-Learning programs. U.S. Department of Transportation Holland & Knight's Public Policy & Regulation Group maintains over three decades of federal advocacy experience in assisting local governments public transportation entities successfully advance their priority projects and initiatives in Washington, D.C. Our proposed advocacy team has been successful in working with Congress, federal agencies, and the Administration to secure grant funding for local government clients similar the City of Santa Ana and its interests. Examples include: • San Mateo County Transit District (CA): Assisted in securing $3.5 million in FTA Bus Livability grant funding to enhance an multi-modal transit center. • San Antonio, TX.' $15 million in DOT TIGER funds for VIA Transit for a transit hub. • Des Moines, IA: Assisted the City in securing a $10 million DOT TIGER grant for the Southeast Connector project, which created 200 jobs by connecting downtown through the industrial quadrant of the City to the U.S. 65 Beltway. • Metropolitan Atlanta Rapid Transit Authority (GA): Assisted in securing $52.5 million in FTA funding for to re-furbish paratransit facility, bus maintenance facility, and acquire replacement buses. • Columbus Regional Airport Authority (OH): Secured $16 million in DOT TIGER funds to construct roadways around an intermodal facility in Pickaway County. • Philadelphia, PA: Assisted in securing $12.8 million DOT TIGER grant to rebuild a substation that powers the City's commuter rail system. U.S. Department of Justice & Department of Homeland Security Holland & Knight's proposed advocacy team has a strong record of assisting local governments successfully pursue federal funding to support local public safety initiatives and services through core Justice Department and Department of Homeland Security grant programs. These programs include DOJ's COPS Hiring and Byrne/Justice Assistance grants as well as FEMA's Staffing for Adequate Fire and Emergency Response (SAFER) and Assistance to Firefighters (AFG) grants. Examples include: • Sacramento, CA: Secured the largest award in the nation under the COPS program - over $32.7 million in funding between FY 2010 and FY 2011 for the county Sheriffs Department. It cumulatively restored 50 deputy positions, which is being used specifically to combat youth and gang violence issues in the county. • Alameda, CA: Assisted the City in securing $1.76 million in FY 2012 FEMA SAFER grant funding to cover the full cost of six firefighter positions for a period of two years. Holland & Knight Confidential Presentation for the City of Santa Ana 14 25C-27 Philadelphia, PA: Assisted the City in securing $3.1 million in FY 2012 grant funding to partially fund the salary and benefits of 25 police officers over a three-year period. San Antonio, TX: Secured $10.3 million in FY 2009 COPS funding to hire 50 additional officers for their Problem Oriented Policing (POP) Project. Sarasota County, FL: Secured $1.9 million in FY 2009 and FY 2010 to build a new Emergency Operations Center including emergency technology and communications infrastructure to be used within the new EOC. U.S. Department of Commerce Holland & Knight has a long track record of assisting local governments interface with the diverse array of federal government agencies that reside at the U.S. Department of Commerce, including the Economic Development Administration (EDA) and the National Telecommunications and Information Administration (NTIA). With regard to EDA, Holland & Knight assists local governments in developing compelling projects to approach the Administration's grant programs, which include core programs like the Public Works and Economic Facilities Grant Program, as well as new programs like the Strong Cities, Strong Communities and Advanced Manufacturing Jobs and Innovation Accelerator Challenge. Holland & Knight has also worked with a number of local governments and local government consortiums to interact with NTIA in developing interoperable public safety communications networks, and is closely following all action with FirstNet, which was established in February of this year to build, deploy, and operate a national interoperable communications network for first responders, in consultation with federal, state, tribal and local public safety entities, and other key stakeholders. U.S. Department of Health and Human Services Our team knows the Affordable Care Act and the course it sets for reform. In studying the new law, and the recent Supreme Court ruling, we have paid close attention to its provisions that seek to build the health care workforce, strengthen public health and prevention efforts and expand primary care outreach. The Affordable Care Act created a new Prevention and Public Health Trust Fund under the jurisdiction of HHS. It appropriated $7 billion to the fund for FY 2010 through FY 2015 and $2 billion per year for subsequent fiscal years. The act authorized activities where trust fund monies may be used to include programs for diabetes prevention; training of nurse practitioners, community health workers, nurse education; and nursing retention programs as well as more advanced education programs. There is an obvious connection between the City's growing health care needs and the aims of the trust fund monies. We would work with you to identify the program areas where trust fund monies could be directed and to cultivate working relationships with the Health Resources and Services Administration (HRSA), the Office of the Secretary of Health and Human Services Department (HHS), and other decision makers at HHS and on Capitol Hill in advance of next fiscal year's allocations. Other recent health funding and legislative successes include: • Obtaining a $499,999 grant for the Cobb County, Ga., Board of Health to develop a county- wide plan to improve its environmental and policy-based prevention efforts aimed at Holland & Knight Confidential Presentation for the City of Santa Ana 1 15 25C-28 reducing chronic disease. The grant came from the Community Transformation Grant Program at the Centers for Disease Control and Prevention. Convincing the Senate Health, Education and Labor Committee, on behalf of a pro Bono client, to include language in a bill to raise awareness in the Latino and African American communities regarding autism and direct funds toward early detection and diagnosis. $13.3 million HHS Administration on a Children, Youth and Families grant for L.A. Gay and Lesbian Center. U.S. Department of Energy Holland & Knight has extensive experience in working with local governments and DOE on the local energy efficiency initiatives. Our energy team has also helped draft and shape energy and environmental legislation for over 20 years and brings an impressive track record in securing funding for major water and energy projects. Some examples include: • $100,000 in stimulus funds for the Children's Memorial Hospital Green Roof project • $1.2 million in Army Corps of Engineers funding for the Chicago Botanic Garden • $3.6 million in shoreline restoration CAP funds for the Chicago Botanic Garden U.S. Environmental Protection Agency Holland & Knight's has extensive experience in working with EPA and assisting local governments to pursue and secure funding under the Agency's competitive grant programs, and also maintains a strong record of assisting cities and counties pursue federal funding for environmental and water projects. Examples include: Placer County, CA: Holland & Knight has secured over $11 million in federal funding to design and construct a modern regional wastewater treatment system in this Northern California county of about 350,000 people. Under the regional alternative, modern wastewater treatment facilities will be preserved and seven older facilities located throughout the region will be abandoned. Together, the three modern facilities will be capable of meeting the area's wastewater treatment demands for decades to come. Eliminating effluent discharge from these outdated and ineffective facilities will improve water quality in the local receiving waters and reduce environmental impacts on the Bay-Delta system. Furthermore, the new treatment facilities can provide up to 30,000 acre-feet of reclaimed wastewater for agricultural purposes as well as irrigation of community open space and parks. The sale of reclaimed water for these purposes will help offset the cost of treatment while reducing the need for surface and/or ground water. City of West Sacramento, CA: The City is currently transitioning from its original authorized flood damage reduction project to a much larger project in the neighborhood of $400 million to $500 million. We have been successful in securing an increase in the current authorization level to allow additional work to be done and to bridge the gap between the two projects. Sarasota County, FL.: A top federal priority for the County has been the Phillippi Creek Septic System Replacement Program. The Holland & Knight team secured over $5.6 million to replace septic systems and connect approximately 25,000 low- to moderate-income homes and businesses Holland & Knight Confidential Presentation for the City of Santa Ana 16 25C-29 - who could not afford the costs to connect to a modern sanitary sewer system - to a central sewer in the Phillippi Creek basin and Sarasota Bay area. This funding is in addition to the $10 million we secured through Water Resource Development Act. Holland & Knight Confidential Presentation for the City of Santa Ana 1 17 25C-30 The proposer shall submit a fee schedule for all services to be provided pursuant this RFP. Based on the services described in RFP 12-075, Holland & Knight would propose a monthly fee of $7,000, inclusive of out-of-pocket expenses. You will note that we are not offering a billable hour because, as of January 1, 2012, Holland & Knight eliminated the tracking of billable hours for fixed fee clients - becoming the largest national practice group to do so. Holland & Knight embraces innovative fee structures that are directly tied to helping our clients achieve their goals. We recognize that our clients are under increased scrutiny to manage their spending efficiently and control costs. Please note that we welcome the opportunity to help our clients secure their goals through tailoring pricing structures. Communication and trust are the cornerstones of effective and meaningful alternative fee arrangements that are intended to work for both parties. Further, through a fixed fee arrangement, we are able to provide the City with the expertise of Holland & Knight's entire Public Policy & Regulation Group at no additional cost. Be assured that we are committed to helping our clients secure their goals through non-traditional pricing arrangements. Holland & Knight Confidential Presentation for the City of Santa Ana 1 18 25C-31 The Consultant shall submit a list of agencies, past and present, for whom the consultant has provided services similar to that identified in this RFP for the last five yea rs. Reference Contact City and County of San Francisco, CA Jason Elliott, Director of Government Affairs Office of Mayor Edwin M. Lee 1 Dr. Carlton B. Goodlett Place San Francisco, CA 94102 415.554.5105 jason.elliot@sfgov.org League of California Cities Chris McKenzie, Executive Director 1400 K Street, Suite 400 Sacramento, CA 95814 916.658.8275 mckenzie@cacities.org City of Charlotte, NC Dana Fenton, Intergovernmental Relations Manager 600 E. Fourth St. Charlotte, NC 28202 704.336.7245 dfenton@ci.charlotte. nc.us Placer County, CA Allison Carlos, Principal Management Analyst 175 Fulweiler Avenue Auburn, CA 95603 530.889.4027 acarlos@placer.ca.gov Sacramento Regional Transit District Mike Wiley, General Manager/CEO P.O. Box 2110 Sacramento, CA 95812-2110 916.321.2811 mwiley@sacrt.com City of Austin, TX John Hrncir, Director of Government Affairs Office of City Manager P.O. Box 1088 Austin, TX 78767 512.974.2285 john.hrncir@austintexas.gov Holland & Knight Confidential Presentation for the City of Santa Ana 1 19 25C-32 Holland & Knight wishes to make the following statements regarding RFP 12-075: In response to Paragraph 5, Indemnification: Under its professional liability insurance, which is standard for law firms, Holland & Knight LLP can agree to indemnify the City, its officers, agents, employees, and consultants solely as to claims resulting from or arising out of Holland & Knight LLP's negligent or wrongful acts, errors or omissions. Should Holland & Knight LLP be awarded the contract, it would ask that Paragraph 5 be so amended. In response to Paragraph 7, the Conflict of Interest Clause: In compliance with clause 7 of the City's Consultant Agreement, Holland & Knight has no conflict of interest with regard to the firm's federal liaison and advocacy services on behalf of the City of Santa Ana; and has, in place, policies and procedures with regard to full disclosure and resolution of any potential conflict of interest that may arise due to this representation. With regard to the provision of legal services, we do provide such services to clients in California in land use and other legal matters, which are totally unrelated to the federal liaison services our firm would provide the City under the RFP. Currently, we represent a client, Formosa Plastics Corp, USA, in a legal matter adverse to several public entities, including the City of Santa Ana. The case involves United States et al v J-M Manufacturing Company, Inc. d/b/a/JM Eagle, and Formosa Plastics Corp, USA (Case No. ED CV06-0055-GW, U.S.D.C. Central Dist. of California; and in the States of Nevada and New Mexico, et al. v. J-M Manufacturing Company, Inc., Formosa Plastics Corporation, U.S.A. and Walter Wang, No. BC 459943, Superior Court of California for Los Angeles County (collectively, the "Qui Tam Actions"), alleging manufacturing defects associated with water pipes, wholly unrelated to the provision of federal advocacy and representation services under the RFP. Holland & Knight Confidential Presentation for the City of Santa Ana 1 20 25C-33 25C-34 REQUEST FOR COUNCIL ACTION CITY COUNCIL MEETING DATE: APRIL 1, 2013 TITLE: RESOLUTION: ADOPTION OF THE CITYWIDE RECORDS RETENTION AND DESTRUCTION POLICY CITY MANAGER RECOMMENDED ACTION CLERK OF COUNCIL USE ONLY: APPROVED ? As Recommended ? As Amended ? Ordinance on 151 Reading ? Ordinance on 2"d Reading ? Implementing Resolution ? Set Public Hearing For CONTINUED TO FILE NUMBER Adopt a resolution amending the Citywide Records Retention and Destruction Schedule which will protect useful and vital records, identify historically valuable records, and assure the prompt and systematic disposal of records that are obsolete. DISCUSSION The City has had a Records Retention and Destruction Schedule "Policy" since 1994 and has amended the Policy several times since first adopted. On September 4, 2012, the City Council adopted a moratorium on the destruction of records until a revised Policy was approved by the City Council. The attached Policy has been reviewed by the respective departments and the City Attorney. The Policy reflects changes in the records systems resulting from new State guidelines, departmental updates and records retained in various medium types. All proposed changes identified in red in the Policy are considered "clean-up" in nature and either meet or exceed the State and Federal record retention requirements. Approval of the schedule will provide a legal basis for destruction of obsolete records, and will free up office space and staff time. We believe that the schedule meets the goals of protecting useful and vital records, identifying historically valuable records, and assuring the prompt and systematic disposal of records that are obsolete. BACKGROUND State law allows for the destruction of records pursuant to a record retention schedule (Gov. Code § 60201(b).). The City may not, however, destroy vital records, pending claims, title to 55A-1 Records Retention and Destruction Policy April 1, 2013 Page 2 real property and other records specified in the Policy as permanent (Government Code section 60201(d). The attached Policy includes reference to other statutes and regulations that require specific retention periods for identified categories of records. FISCAL IMPACT None Maria D. Huizar Clerk of the Council 4jn?-, - v-" Sonia R. Carvalho City Attorney Attachment: Resolution and Exhibits 55A-2 RESOLUTION NO. 2013-XXX A RESOLUTION OF THE CITY COUNCIL OF THE CITY OF REPEALING RESOLUTION NO. 2006-045 AND AMENDING THE RECORDS RETENTION SCHEDULE FOR THE AGENCIES, DEPARTMENTS AND OFFICES OF THE CITY BE IT RESOLVED BY THE CITY COUNCIL OF THE CITY OF SANTA ANA AS FOLLOWS: Section 1. The City Council of the City of Santa Ana hereby finds, determines and declares as follows: A. Except for records less than two years old and certain other, specified records, Government Code section 34090 authorizes the head of city departments to cease retaining records, documents, instruments, books or paper under his or her charge, without keeping a copy thereof, with the approval of City Council and the written approval of the City Attorney. B. Government Code section 34090.5 authorizes the head of a city department, without the approval of the City Council and the written approval of the City Attorney, to destroy records, documents, instruments, books or paper if the record, paper or document is accurately and legibly reproduced on film or any other medium that is a trusted system and that does not permit additions, deletions, or changes to the original document, and the reproductions are made as accessible for public reference as the original records were. C. Government Code section 34090.6 allows the head of a city department, with the approval of the City Council and the written approval of the City Attorney, to destroy recordings of routine video monitoring after one year. That section further authorizes the head of a city department to destroy recordings of telephone and radio communications maintained by the department after 100 days. It is the intent of the City to maintain the audio recordings for six months in accordance with the Tort Claim filing requirement. D. The City Council desires to establish a retention schedule for records under the control of the executive officers in charge of various city agencies, departments and offices and to approve destruction of records in accordance therewith. Section 2. For purposes of this resolution, the following terms shall have the following meanings: 55A-3 "Department" means an agency, department or office of the administrative staff of the City of Santa Ana, and includes a public safety communications center operated by the city. "Department head" means the executive officer in charge of a department. "Original" means the initial production of a record in its final form. It does not include preliminary drafts or subsequent photocopies. In the case of a signed document, the original is the document which was actually signed by the person or persons signing the document. "Public records" are writing in the custody of the City of Santa Ana, containing information relating to the conduct of the business of the City of Santa Ana. "Public record" does not include transitory writings. "Transitory writing" is a writing having no reason for retention after the purpose for which it was created has expired, such as routing slips, notices of meetings or events, writings retained solely for tickler, suspense or follow-up purposes; preliminary work materials, including rough notes, calculations or drafts assembled or created and used in the preparation or analysis of other documents; writings which have been superseded by subsequent writings; computer print-outs which are produced solely for temporary purposes; unofficial copies of documents kept only for convenience or reference, and the like. "Writing" means a document in written or printed form. Section 3. The purposes of this resolution are as follows: A. To assure that public records are not destroyed while they still serve a useful purpose. B. To avoid the loss of room and shelf space caused by the retention of public records which no longer serve a useful purpose. C. To provide guidelines to City staff as to when public records may safely be destroyed. Section 4. The scope of this resolution is as follows: A. This Resolution is limited to originals of public records, except as otherwise provided in subsection B of this section. B. Whenever the original of a public record is sent to a location outside the custody of the City (as, for example, correspondence from a City officer or employee to a person outside of the City government) one copy of that 55A-4 record shall be retained by the department sending the record as if it were the original of that record. C. This resolution is limited to public records which are in the form of a writing. Section 5. Authorization for destruction of records A. Those exhibits, designated A through L, attached hereto, providing retention schedules for various types of public records, are hereby incorporated by reference herein. Subject to the provision of subsection B of this section, each department head may authorize the destruction of a public record or class of public records which is within the custody of his or her department and which is listed in the exhibits at any time after the time specified for retention of that record has expired, as set forth in subsection 5.13, below. The department head may require the retention of any public record or class of public records beyond the period established for the retention of such records by this resolution, whenever, in his or her opinion, the continued maintenance of such records is in the best interest of the City. B. Prior to the destruction of any public record, the department head shall submit a list of the records proposed for destruction to the City Attorney for his or her consent to such destruction. Upon the written approval of the City Attorney, such request for destruction shall be presented to the City Council for authorization to destroy said records. C. Nothwithstanding section 5 B, above, the department head having custody of public records, may, without the approval of the City Council or the written consent of the City Attorney, authorize the destruction of such public records if (1) The record is photographed, microphotographed, reproduced by electronically recorded video images on magnetic surfaces, recorded in the electrical data processing system or reproduced on film or any other medium that does not permit additions, deletions or changes to the original document; and (2) The method of reproduction accurately and legibly reproduces the original public record in all details; and (3) The reproductions are made as accessible for public reference as the original public records were; and (4) A true copy of the public record, of archival quality is kept in a safe and separate place for security purposes. Section 6. This resolution replaces and supersedes Resolution 98-088, Resolution 2002-015, Resolution 2005-011, and Resolution 2006-045 of this Council. 55A-5 Section 7. This Resolution shall take effect immediately and the Clerk of the Council shall attest to and certify the vote adopting this Resolution. ADOPTED this day of , 2013. Miguel A. Pulido Mayor APPROVED AS TO FORM: By: Sonia R. Carvalho City Attorney AYES Councilmembers NOES: Councilmembers ABSTAIN: Councilmembers NOT PRESENT: Councilmembers CERTIFICATE OF ATTESTATION AND ORIGINALITY I, Maria D. Huizar, Clerk of the Council, do hereby attest to and certify the attached Resolution No. 2013-XXX to be the original resolution adopted by the City Council of the City of Santa Ana on Date: Maria D. Huizar, Clerk of the Council 55A-6 r Q t x W a) 7 N L U U) c O C a) N N G N -2 w 0 0 Co N N c W Q J co Q c? 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J N W E O W m Q Q co Z c U) ?C O c U V ° E E E E E E E m m o Q a Q ¢ a ¢ a Q N N N N 0 0 0 0 0 0 0 7 2 7 7 0 2 2 V Q U U U U U U U U N ?[ a'IT U U 0 D a) rn to o 0 C:) >° rn cn o 0 O m rn U) o 0 0 > a) 0) (n 0 0 M > m U) o 0 C, .? m N C> 0 O .? m an U) o 00 .? a) 0) cn C) 0 .> o Cf) cA o 0 O . m > cn o LK a U L) cn M V) It M U) CO cn M (n U M w IT U M L) (n It n q- U IT l (n IT U r M M 0 O 7 V O O?5 () CD O 7 U CD ° 7 U O ° 7 U O ° 7 U a) M ° 7 U a) M ° 7 U O C ) ° 7 U O M ° 7 U W a LL ry U oa(g a a) °aU a a) oa(g a a) a)aC9 a o a)a(9 a m °aU a a) 0.0 a a) ID a a) °a (g a 0 a)aU a o 0 U-U o °? U O M M o ter` (j O M co o ter` V O co M 0 nr? U O M M o ors U O M o ors () O M o L) d O M o L) () O M O Oh () O M 0 Orl- 0 O M V cn a a a a a M a M a M a M a Cl) a Cl) Z LL Q E a) f0 ° m (D a ` i2 m cu m a) co CD ° (D m a) c (D o) CD m a) (D m Q) F' a LLj a) > 0 M N N N N N LO LO LO > O O (L V a -0 a y W G H O 0 m p O C ? 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C C U c N N w C 0 d a) c _ C O' O E N C L) L O C O N> Q) O) O ) ' <0 U N OJ ' ((pp U E CL N D N T O - C c- N c ?p 0 fV N N E 7 N ' y L E N L c o o to C ? a U O C 4= O E N O Q C C Q) 7 E U ?6 d$ C.) O_ U N ? (9 O U O 'O L) N LL o U Q O C U ca n a) (9 d C (n J a) U U C Q O a) U.L.. ?. LL 0) o Q U n a Q O Q CL . CL Q o Q Q N N <° coo c W 1 ?v m oN rn o 2>, c0 6 aN rn c LU N 0 f0 O A) d o CL w c C • (A w m 2 E m E m a) ° ? c 16 c tc Q = o? D 0 LL W m a) _ V) c m co 7U Q o6 o N 0 2 t E D E O O d O (L a) - O) C O O t- a) O Q 'O U N E, : c 7 O ) U ° 7 U V U ° 0 O 0) E u- CL d U E U E c c E_ 0 a) . > c? ? O -° W a) 2 ' U W O X X N a - Y c m m v N c c a) C6 L c d m 7 y 7 m .? > L w E x 0 w x c E O U Q O 'd C C 'O U z 2 2 Ocn 0 2U H HQU QdK _ QU w a) Li m O O W ? Q Q 2 U ~ Q O z U E5 O T 55A-21 4.6 Z s x w Z N LLI 7 N Q U Z C W O 2 _= c a Np ? J fA W OU LLI N Q ca C Q Z C cn ?C o C p v U Z w w Q Q > Q) ? N ?? C cn Q) m C N Q) ) C cn a) m C fn a) m C (D a) m ° ? 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O J L) E C Q) m 'O O J O J y a) C C ? a) ? m m m m m m 7 4 7 a) 7 U 7 0 7 m ? O ? ? ? ? O o0 00 00 CO - ? c o a) c w o a) o C: a) c cn uNi a 1 c m n C) c m n a ) Z N O V C .. E m O L) E Z O N O d to n 2 O O p n .0 ° O Q O 7 7 ?° c O H - cn ° 7 a d ° 75 m C p cu w :E a a ° 75 m C p m m CL m m o 0 7 ° w w m cn m a) cn n m m CD V) CL ° Q. > E aa)i m 'd o a L) a LL n C m _ a O -IC a L V Q m° Y n E n CL d p d d' CO j 0 n N p m n L U) W v y E m c a ;o c m c- ° O ° ° 7 v E m ' ° c n ° ° 7 E co '0 p L L) o C E C O >' M ? m t a C O m vi C ? m C ) m C3 I 7 c a) .O ` CD U ?n N c L 8 M ° N L O7 ? Q N o a i > E rM U c 7 o L) E a im E m L 'c n O m O E N mm E° L 2 O °" m '2 O U o m °c E c o O ? " L U) ° E N m E ° E c to ° mo a mo 7 -° -om C: o CU (n o 10m o U rn Or N w o n° o m m 0 m m o.S m m:° n aUi aci o)c .` ?. w (n w E- 8 ? cc L co a m (n ° y ro O) 1 E () a m s ° to U Lm O) C 0-1 O) E N ° C .C L C . LL U . 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O L) 0 L) Q L) cn d a EL a IL a U QU) O 0 0 0 o Z J o Cl) "T 114" Cl) ?T U U w 06 It Cl) LU C7 C7 Q CD g D 0 O z 00 c c c o ` c c ` c i E E W W CV N N w a d a a o p Q p p O c D c '' > ? N n O ° ° ° J ' U m m c - p a W d n E Q. E > W m E a) ca U U Q m m U U C C O cu ( O z 0 o c ° c N n a> d rn c <° c m c E N (3 m _ O O D C C O U ? N N O N cn p p M C O ?m (D N U L) :3 N O f0 (d N p U 01 U C O C O C O p CD C O N U o m c6 W O E O E C O (d Z y V U O O N «O c C n m ` w f° c O d a a m LL D Q .n N W W > E ° (A O U c N N w U O . -. N c O 7 O c O U L? o LL o i ?_ N m d aa)C NC> N O U ° E ' 2 CT v) O E O N u. di» di» ? Q U? O 0 Z ° z a U F- O p H O U) z z w n O ° o ? 0 a .1 55A-62 REQUEST FOR COUNCIL ACTION CITY COUNCIL MEETING DATE: APRIL 1, 2013 TITLE: RESOLUTION CONSENTING TO THE COUNTY OF ORANGE DECLARING A PORTION OF EDINGER AVENUE AS A COUNTY HIGHW CI GER RECOMMENDED ACTION CLERK OF COUNCIL USE ONLY: APPROVED ? As Recommended ? As Amended ? Ordinance on 1" Reading ? Ordinance on 2m Reading ? Implementing Resolution ? Set Public Hearing For_ CONTINUED TO FILE NUMBER Adopt a resolution consenting to the County of Orange declaring a portion of Edinger Avenue as a County Highway for the construction of the Edinger Avenue Bridge Widening improvements. DISCUSSION On December 17, 2012, the City Council approved a cooperative agreement with the County of Orange and the City of Fountain Valley for the Edinger Avenue Bridge Widening over the Santa Ana River (Exhibit 1). As part of that agreement, the County of Orange is requesting the City consent to declaring a portion of Edinger Avenue as a County Highway to facilitate the completion of the bridge widening project. Upon completion of construction, ownership of the portion of Edinger Avenue in Santa Ana would revert to the City. ENVIRONMENTAL IMPACT In accordance with the California Environmental Quality Act, the proposed project is exempt from further review. A Mitigated Negative Declaration was filed for this project by the County of Orange. FISCAL IMPACT There is no fiscal impact associated with this action. Raul Godinez II Executive Director' Public Works Agency RG/KN Exhibit: 1. Location Map 2. Resolution 55B-1 55B-2 v (W 5GALQ EXHIBIT 1 SANTA ANA A RESOLUTION CONSENTING TO THE P W A cxr?r` COUNTY OF ORANGE DECLARING A A PORTION OF EDINGER AVENUE AS A Lm? AG? L YOM.3E PMU LIc .aecs • COUNTY HIGHWAY PAGE 1 OF 1 55B-3 55B-4 Iss:3/08/13 RESOLUTION NO. 2013- A RESOLUTION OF THE CITY COUNCIL OF THE CITY OF SANTA ANA CONSENTING TO THE COUNTY OF ORANGE DECLARING A PORTION OF EDINGER AVENUE TO BE A COUNTY HIGHWAY FOR THE PURPOSE OF CONSTRUCTION OF IMPROVEMENTS BE IT RESOLVED BY THE CITY COUNCIL OF THE CITY OF SANTA ANA AS FOLLOWS: Section 1. The City Council of the City of Santa Ana hereby, finds, determines and declares as follows: A. That portion of Edinger Avenue lying within the City limits of the City of Santa Ana is designated a Major Arterial Highway on the County of Orange Master Plan of Arterial Highways. B. The County of Orange and the City of Santa Ana propose to widen the Edinger Avenue Bridge to improve pedestrian and bicycle access and increase traffic carrying capacity of the bridge (hereinafter "the Project"). C. The County of Orange intends to declare Edinger Avenue a County highway for purposes of construction of the Project. Section 2. The City Council resolves that pursuant to the provisions of Section 1700, Article 3, Chapter 9, Division 2 of the Streets and Highways Code, all of that portion of Edinger Avenue from the Santa Ana River to 500 feet east of the bridge is hereby declared to be a County highway commencing upon the award of the construction contract and ending upon the completion of said contract by the County of Orange. Section 3. This Resolution shall take effect upon adoption by the Orange County Board of Supervisors of a resolution pursuant to Section 1700 of the Streets and Highways Code, and transmittal of same to the City Council pursuant to Section 1701. The Clerk of the Council shall attest to and certify the vote adopting this Resolution. Exhibit 2 55B-5 Resolution No. 2013-XXX Page 1 of 2 ADOPTED this day of 2013. Miguel A. Pulido Mayor APPROVED AS TO FORM: Sonia R. Carvalho, City Attorney By: Laura S. Sheedy Assistant City Attorney AYES: Councilmembers NOES: Councilmembers ABSTAIN: Councilmembers NOT PRESENT: Councilmembers CERTIFICATE OF ATTESTATION AND ORIGINALITY I, MARIA HUIZAR, Clerk of the Council, do hereby attest to and certify the attached Resolution No. 2013- to be the original resolution adopted by the City Council of the City of Santa Ana on Date: Clerk of the Council City of Santa Ana Resolution No. 2013-XXX Page 2 of 2 55B-6 REQUEST FOR COUNCIL ACTION CITY COUNCIL MEETING DATE: APRIL 1, 2013 TITLE: PUBLIC HEARING - RESOLUTION AUTHORIZING CONDEMNATION OF A PORTION OF REAL PROPERTY AT 2909 S. BRISTOL (PROJECT NO. 063510 NON-GENERA FUND) CIT ANAGER RECOMMENDED ACTION CLERK OF COUNCIL USE ONLY: APPROVED ? As Recommended ? As Amended ? Ordinance on 1" Reading ? Ordinance on 2nd Reading ? Implementing Resolution ? Set Public Hearing For_ CONTINUED TO FILE NUMBER Adopt a resolution authorizing the condemnation of a portion of the real property located at 2909 South Bristol Street (APN 410-411-19) and declaring the public necessity and interest therefore. DISCUSSION The City is proposing to construct a new sewer lift station at the end of San Lorenzo Avenue, just east of Bristol Street, as shown in Exhibit 1. To accommodate the construction of the lift station, acquisition of 292 square feet of property located at 2909 S. Bristol is required. The public interest and necessity requires the proposed acquisition. A good faith offer was made to the property owner on February 5, 2013, in an amount of $16,100 for the purchase of the property. Negotiations continue with the property owner, however in order to meet the project schedule, it is necessary to commence eminent domain proceedings. Staff is requesting adoption of this resolution of necessity and initiation of condemnation proceedings. The sewer lift station will replace an existing lift station located beneath Bristol Street approximately 700 feet to the west of the proposed lift station. The new lift station will include updated equipment and additional pumps to reduce the chance of sewer spills. ENVIRONMENTAL IMPACT In accordance with the California Environmental Quality Act, the proposed project has been determined to be adequately evaluated in previously prepared Environmental Impact Report No. 2011-04. 75A-1 Resolution Authorizing Condemnation of a Portion of Real Property for San Lorenzo Sewer Lift Station April 1, 2013 Page 2 FISCAL IMPACT There is no fiscal impact associated with this action. Raul Godinez II t f Executive Director Public Works Agency RG/JG Exhibit: 1. Location Map 2. Resolution of Necessity 75A-2 r I co O 2911 2820 ri) 93C m 2929 2910 'OM AV 3000 LEGEND 3001 CONDEMNATION AREA 2909 8 BRISTOL ST PROPOSED LIFT STATION ???... 1-1- 2730 127F 1 2808 28 26%0 j NrG,, j O P, e???,? ? Gp?P,pG 2902 ' ? G 2906 2910 2914 ~ ¢ j 3002 co ,._ m 1 c 3006 ? y p? 3010 EXHIBIT 1 SANTA ANA PUBLIC HEARING - RESOLUTION AUTHORIZING CONDEMNATION OF A I C" P W A Te- PORTION OF REAL PROPERTY AT 2909 S. BRISTOL (PROJECT NO. 063510 IlC VMS AWKY NONGENERAL FUND) PAGE 1 OF 1 75A-3 75A-4 Exhibit 2 RESOLUTION NO. 2013- A RESOLUTION OF THE CITY COUNCIL OF THE CITY OF SANTA ANA FINDING AND DETERMINING THAT THE PUBLIC INTEREST, CONVENIENCE AND NECESSITY REQUIRE THE ACQUISITION OF A PORTION OF CERTAIN REAL PROPERTY LOCATED WITHIN THE CITY OF SANTA ANA LOCATED AT 2909 S. BRISTOL STREET (APN 410-411-19) BE IT RESOLVED BY THE CITY COUNCIL OF THE CITY OF SANTA ANA AS FOLLOWS: Section 1. The City Council of the City of Santa Ana on April 1, 2013, after written notice duly provided to all those claiming ownership, including the owners of the property described hereafter, as they appeared on the last equalized County assessment roll, held a hearing pursuant to Code of Civil Procedure section 1245.235 for the purpose of allowing the owners thereof a reasonable opportunity to be heard on the following matters: A. Whether the public interest or necessity requires the project, B. Whether the project is planned or located in a manner which is most compatible with the greatest public good and the least private injury; C. Whether the property proposed to be acquired is necessary for the project; D. Whether the offer required by Government Code section 7267.2(a), together with the accompanying statement and summary of the basis for the amount established as just compensation, was actually made and whether said offer and statement/summary contained all of the factual information required by Government Code section 7267.2(a); E. Whether the City has complied with all conditions and statutory requirements necessary to exercise the power of eminent domain to acquire the property described herein, as well as any other matter regarding the right to take said property by eminent domain; and Resolution No. 2013- Page 1 of 8 75A-5 F. Whether the City has statutory authority to acquire the property by eminent domain. Section 2. The City Council has, as a result of its consideration and the evidence presented at the hearings on this matter, and in accordance with the California Environmental Quality Act ("CEQA") and the State CEQA Guidelines, determined that the proposed project has been adequately evaluated in the previously prepared Environmental Impact Repo rt/EnvironmentaI Impact Statement EIR No. 2011-04 and all subsequent addenda. In accordance with National Environmental Policy Act, an Environmental Assessment document with a Finding of No Significant Impact was prepared for the proposed project and approved by the California Department of Transportation and Federal Highway Administration in 2011. On the basis of this review, the City Council finds that there is no evidence from which it can be fairly argued that the Project will have a significant adverse effect on the environment. Section 3. Pursuant to Title XIV, California Code of Regulations ("CCR") § 753.5(c)(1), the City Council has determined that, after considering the record as a whole, there is no evidence that the proposed project will have the potential for any adverse effect on wildlife resources or the ecological habitat upon which wildlife resources depend. The proposed project exists in an urban environment characterized by paved concrete, roadways, surrounding buildings and human activity. Therefore, pursuant to Fish and Game Code § 711.4 (c)(2)(A) and Title XIV, CCR § 753.5(a)(3), the payment of Fish and Game Department filing fees is not required in conjunction with this project. Section 4. The City of Santa Ana ("the City"), as a result of said hearing, has determined that the public interest, necessity, health, safety and welfare require the acquisition by the City of Santa Ana of the specified interests in a portion of that certain real property located at 2909 S. BRISTOL STREET (APN 410-411-19) in the City of Santa Ana, California consisting of approximately 292 square foot of property to be acquired in fee title (for right of way purposes), together with approximately 1047 square feet of property for a six (6) month temporary construction easement (collectively referred to as "the "Property"). The Property is situated in the City of Santa Ana, County of Orange, State of California, and more particularly described in Exhibit "A" and temporary construction easement described in Exhibit "B" which are attached hereto and incorporated herein by reference and made a part hereof as though fully set forth herein, for the public purposes hereafter set forth. Section 5. The City hereby finds, determines and declares that the public interest, convenience and necessity require the acquisition by said City of the Property described in Section 4 above, including any and all leaseholds and Resolution No. 2013- Page 2 of 8 75A-6 related improvements for the purposes of the San Lorenzo Lift Station Project ("The Project"). The location of the Project is between Bristol Street and Segerstorm. Included in the project will be a newly constructed lift station that will be housed within an approximately 8 foot by 30 foot block structure, measuring approximately 17 feet in height. The project will also include street pave-out, and the installation of concrete curbs, gutters, and sidewalks in a manner which will be most compatible to the greatest public good and the least private injury. Section 6. The taking of the interest in said Property as described in Section 4 above is necessary for the public right of way and is authorized by Section 19 of Article I of the California Constitution, Section 200 of the Santa Ana Charter, Santa Ana Municipal Code § 41-781; California Code of Civil Procedure section 1240.010, 1240.110; California Government Code sections 37350.5 and 40404; California Streets and Highways Code sections 5101, 5101.5, 5102, and other applicable law. Section 7. The offer required by Government Code section 7267.2 was made to the appropriate party with respect to the Real Property on February 13, 2013. Section 8. The City hereby declares that it is the intention of the City of Santa Ana to acquire in its name, in accordance with the provisions of the laws of the State of California with reference to condemnation procedures, all interests in and to said Property described in Section 4 above. Section 9. That if any of the Property described in Section 4 above has been appropriated for some public use, the public use to which it is to be applied and taken under this proceeding is a more necessary and paramount public use. Section 10. Said Property described in Section 4 above are located within the City of Santa Ana, County of Orange, State of California, and is more particularly described in Section 4 hereof. Section 11. The City of Santa Ana is authorized to acquire by eminent domain as provided in the California Code of Civil Procedure. Section 12. The City Attorney is hereby authorized and directed to prepare, institute and prosecute in the name of the City such proceedings, in the proper court having jurisdiction thereof, as may be necessary for the acquisition of the interests in said Property described in Section 4 above. The City Attorney is also authorized and directed to obtain a necessary order of immediate possession and occupancy of said Property, at the discretion of the City Attorney. Section 13. This Resolution shall take effect immediately upon its adoption by the City Council, and the Clerk of the Council shall attest to and certify the vote adopting this Resolution. Resolution No. 2013- Page 3 of 8 75A-7 ADOPTED this day of APPROVED AS TO FORM: Sonia A. Carvalho, City Attorney By: Jose Sandoval Chief Assistant City Attorney AYES: Councilmembers: NOES: Councilmembers: ABSTAIN: Councilmembers: NOT PRESENT: Councilmembers: 2013. Miguel A. Pulido Mayor CERTIFICATE OF ATTESTATION AND ORIGINALITY I, MARIA D. HUIZAR, Clerk of the Council, do hereby attest to and certify the attached Resolution No. 2013- to be the original resolution adopted by the City Council of the City of Santa Ana on Date: Resolution No. 2013- Page 4 of 8 Clerk of the Council City of Santa Ana 75A-8 LEGAL DESCRIPTION EXHIBIT "A" FARCE, L A That portion of Parcel 3, of a Parcel Map in the City of Santa Ana, County of Orange, State of California, filed in Book 52, Page 49 of Parcel Maps in the office of the County Recorder of said Orange County, described as follows: Commencing at the Point of intersection of the semi-tangent lines for the centerline curve of Segerstrom Avenue, as shown on said Parcel Map; thence, northeasterly along said semi-tangent line, into the semi-tangent line for the next curve northeasterly in said centerline of Segerstrom Avenue, to the intersection of last said semi-tangent line with the southerly prolongation of the centerline of the Ailey easterly of Bristol Street, as said Alley is shown on said Parcel Map, North 57°3943" East, 307.04 feet; thence, northerly along said southerly prolongation and Alley centerline, North 01 043'58" East, 92.32 feet; thence, perpendicular to last said centerline, North 88°I6'02" West, 10.00 feet to an angle point in the easterly line of said Parcel 3, said angle point being at the northerly terminus of the line shown as N.33°55'24"E. 39.82' on said Parcel Map; thence, southwesterly along said easterly line, South 34°4549" West, 7.85 feet to the True Point of Beginning; thence, continuing southwesterly along the easterly lines of said Parcel 3, South 3404549" West, 32.06 feet and South 0905723" West, 12.17 feet; thence, leaving said easterly line, parallel with said Alley centerline, North 01 043'58" East, 38.92 feet; thence, perpendicular to last said centerline South 88" 16'02"East, 19.21 feet to the True Point of Beginning. Containing 292 square feet, more or less. All as shown on exhibit "B", attached hereto and by this reference made a part hereof. Subject to all Covenants, Rights, Rights-of-Way and Easements of record, if any. Prepared by me, or under my direction on Raymond J. Rivera, PLS 8324 Expires 12/31/09 ??, RI VFq? EXP.12.31-09 ti39A Resolution No. 2013- Page 5 of 8 75A-9 - _- VL ? HEMLOCK WAY i J 2 ± 0' + ' cb (N . 7.5 .) j , 011 10, -# -? - Q o . , r ?! a. P.O.B. i o Q PARCEL A" ' SECERS?t?om P. 0. B. - _--? _ _ .- _ ? DE TAI L NTS L7 L2 ? - - P.O.C. V LINE TABLE LINE BEARING L1 N01 *43'58"E L2 NS '16'02" L3 S34'45'49" W L4 S34'45'49"W L5 9'57'23"W 12.17 16 01'43'58"E L7 58$'16'02"E 19.21 SMTA Awl. PWA ?wm lam PARCEL 1 "All ....1 1 LENGTH 92.32 10.00 7.85 , 32.06 PARCEL "A" I , 38.92 292 SQ FT w P.O.C.- EXHIBIT B /smft A.P. NO. 410--411-19 Resolution No. 2013- Page 6 of 8 75A-10 EXHIBIT "B" PARCEL B That portion of Parcel 3, of a Parcel Map in the City of Santa Ana, County of Orange, State of California, filed in Book 52, Page 49 of Parcel Maps in the office of the County Recorder of said Orange County; a temporary construction easement lying southerly and easterly of the following described line: Commencing at the Point of Intersection of the semi-tangent lines for the centerline curve of Segerstrom Avenue, as shown on said Parcel Map; thence, northeasterly along said semi-tangent line, into the semi-tangent line for the next curve northeasterly in said centerline of Segerstrom Avenue, to its intersection with the southerly prolongation of the centerline of the Alley easterly of Bristol Street, as said Alley is shown on said Parcel Map, North 57°39'43" East, 307.04 feet; thence, northerly along said southerly prolongation and Alley centerline, North 01'43'58" East, 92.32 feet; thence, perpendicular to last said centerline, North 88°16'02" West, 10.00 feet to an angle point in the easterly line of said Parcel 3, said angle point being at the northerly terminus of the line shown as N.33°55'24"E. 39.82' on said Parcel Map; thence, southwesterly along said easterly line, South 34°45'49" West, 1.89 feet to the True Point of Beginning; thence, perpendicular to said Alley centerline, North 88°16'02" West, 27.47 feet; thence, parallel with last said centerline, South 01 °43'58" West, 43.58 feet; thence, South 09°57'23" West, 13.38 feet; thence, perpendicular to said Alley centerline, North 88°16'02" West, 19.36 feet; thence, parallel with last said centerline, South 01°43'58" West, 23.05 feet to the southerly curve of said Parcel 3 and the end of this description. Containing 1,047 square feet, more or less. All as shown on exhibit "B", attached hereto and by this reference made a part hereof. Subject to all Covenants, Rights, Rights-of-Way and Easements of record, if any. Prepared by me, or under my direction on Expires ra, PLS 8324 5?', OQo? qt Fqq `rG? \ EXP. 12-31-09 Na. Resolution No. 2013- Page 7 of 8 75A-11 HEMLOCK WAY r 2 0' ! r r Q ' (hI. T. S. ) 1 r t f rr ? 10' ? 1---- Q ' P.O.B. PARCEL r r ir co r r? SEGERS`CROM _ _ q2 -1 `p. NTS L4 LINE TABLE LINE BEARING LENGTH L1 N01'43'58"£ 92.32 L2 N881 6'02"W 10.00 L3 S34'45'49"W 1.89 L4 N '16'02"W 27.47 L5 S01' 3'58"W 43-58 L6 S09`57' 3"W 13.38 L7 N68"16'02"W 19.36 L8 S01'43'58"W 23.05 PARCEL / "B r, I t7 0o PARCEL "B" 1,047 SQ FT 58 L7 C P. O. C.••? EXHIBIT B ?Y /rte SA4rTA ANA A.P. NO. 410--411-19 P?WA? TEMPORARY CONSTRUCTION ?? EASEMENT Resolution No. 2013- Page 8 of 8 75A-12 THE SILVERSTEIN LAW FIRM A Professional Corporation March 19, 2013 VIA FACSIMILE (714) 647-6956 AND U.S. Mail Maria D. Huizar, Clerk of the Council City of Santa Ana 20 Civic Center Plaza, M-30 Santa Ana, CA 92701 Re: Request to Appear at Hearing re Resolution of Necessity To Acquire A Portion of Real Property by Eminent Domain at 2909 S. Bristol Street, APN 410-411-19 Dear Ms. Huizar: We write this letter on behalf of our client, Santa Ana California Lodge, LLC ("Lodge"), in connection with the above-entitled matter and specifically, in connection with a notice of Resolution of Necessity hearing set for April 1, 2013. Please be notified that the Lodge objects to the proposed adoption of the Resolution of Necessity, and hereby requests an opportunity to appear before the Santa Ana City Council and to be heard on the matter. e truly yo OBERT . S VE EIN FOR THE SILVERSTEIN LAW FIRM RPS Jmr 215 NORTH MARENGO AVENUE, 3RD FLOOR PASADENA, CALIFORNIA 91101.1504 PHONE: (626) 449-4200 FAx: (626) 4494205 ROBERT@ROBERTSILVERSTEiNLAw.com wW W.ROBERTSILVERSTEINLAw. cOM 75A-13 75A-14 REQUEST FOR COUNCIL ACTION CITY COUNCIL MEETING DATE: APRIL 1, 2013 TITLE: PUBLIC HEARING - COMMUNITY DEVELOPMENT BLOCK GRANT PROGRAM FY 2012014 CITY MANAGER RECOMMENDED ACTION CLERK OF COUNCIL USE ONLY: APPROVED ? As Recommended ? As Amended ? Ordinance on 1'' Reading ? Ordinance on 2" d Reading ? Implementing Resolution ? Set Public Hearing For_ CONTINUED TO FILE NUMBER 1. Approve the proposed Fiscal Year 2013-2014 Community Development Block Grant Program. 2. Direct the City Attorney to prepare and authorize the City Manager and the Clerk of the Council to execute memorandums of understanding with city departments and agreements with nonprofit agencies awarded funds as part of the approved program. DISCUSSION Since Fiscal Year 1974-1975, Santa Ana has received Community Development Block Grant (CDBG) funds to improve low- and moderate-income neighborhoods, eliminate blight and create a more stable economic base. These funds have been used for a diverse range of programs including housing, street improvements, parks and public facilities improvements, social services, historic preservation and community services. In past years, the City has used an application process to make public service funds available to nonprofit organizations that meet one of the priorities identified in the City's Consolidated Plan (the City's five-year strategic plan that identifies housing and community needs that are required by the U. S. Department of Housing and Urban Development [HUD]). Like communities throughout the nation, the current economic climate continues to present serious budget challenges to Santa Ana. These challenges include an increased demand for a variety of municipal services, the elimination of redevelopment tax increment, the redirection of local revenues to the state, and an overall decline in various tax revenues. To address these challenges, the City continues to make the difficult decision to limit the amount of CDBG funds available for nonprofits for the 2013-2014 Fiscal Year to City-managed programs. Therefore, public service proposals were not requested from the non-profit community. 75B-1 Public Hearing - CDBG Program FY 2013-2014 April 1, 2013 Page 2 Each year, HUD notifies the City regarding the amount of Community Development Block Grant (CDBG) funds to be allocated for the upcoming year. Unfortunately, due to the federal government's current budgetary issues, HUD has not been able to provide the City with a final allocation for the upcoming fiscal year. Therefore at this time, staff has compiled a CDBG funding plan based on the amount allocated for FY 2012-2013. Should the City receive more or less, the actual allocation amounts would be increased or decreased proportionately to the actual amount of CDBG funds awarded from HUD. There are three exceptions to this contingency plan. The programs being proposed for Fair Housing Counseling and Senior Meals will be provided by outside agencies, and the funding costs indicated are needed to maintain a constant service level. Additionally, the HEART program is being recommended for Emergency Solutions Grant funding and the CDBG funds are needed to meet the match requirement. The proposed Fiscal Year 2013-2014 CDBG program and budget (Exhibit 1) consists of the staffs funding recommendations for the program. The City Council public hearing will provide an opportunity for public input and the completion of the process necessary to submit our locally approved program to HUD. It will also ensure the timely completion and submission of the Annual Consolidated Plan. FISCAL IMPACT Approval of the recommended action will authorize the City Manager to submit the approved program to HUD and to execute a grant agreement, which will result in the City's CDBG letter of credit being augmented by an estimated $5,680,480. APPROVED AS TO FUNDS AND ACCOUNTS: ?h " w-rq ?&Va-&6 - -? r? ?L i Nancy T. E Awards Francisco Gutierrez Interim Exe utive Director, Executive Director Community Development Agency Finance & Management Services Agency NTE/FH/kg Exhibit 1: Program Recommendations Exhibit 2: CDBG 2013-2014, Application Form 75B-2 3/28/201310:23 AM Community Development Agency CDBG FUNDING PLAN CURRENT YEAR FUNDING ORIGINAL PROPOSAL RECOMMENDATION PROGRAM FY 12-13 FY 13-14 FY 13-14 ADMINISTRATION & PLANNING Administration and Planning $ 1,064,576 $ 1,066,796 $ 1,066,796 Fair Housing Council of Orange County $ 71,520 $ 69,300 $ 69,300 CODE ENFORCEMENT Code Enforcement $ 1,250,000 $ 870,000 $ 870,000 Legal Services $ 50,000 $ 50,000 $ 50,000 Economic Development Micro-Enterprise Program $ - $ 400,000 $ 400,000 SOCIAL SERVICES PD-HEART Program $ 35,000 $ 35,000 $ 35,000 PD-GRIP Program $ 185,000 $ 185,000 $ 160,000 PD-PAAL Program $ 144,000 $ 144,000 $ 124,500 PRCSA-Library Tutors $ 258,072 $ 258,063 $ 223,000 PRCSA-Project Pride $ 150,000 $ 150,000 $ 129,500 PRCSA-Senior Meals $ 80,000 $ 80,000 $ 80,000 CDA-Youth Training $ - $ 249,062 $ 100,000 CITY CAPITAL IMPROVEMENTS Public Facilities-Park Improvements $ 1,228,680 $ 2,290,300 $ 788,692 Public Facilities-Residential Streets $ 748,632 $ 1,500,198 $ 788,692 HOUSING REHABILITATION Single Family Rehab-Non Profit $ 90,000 $ 95,000 $ 95,000 Single Family Rehab-City $ 200,000 $ 350,000 $ 350,000 Multi Family Rehab $ 125,000 $ 350,000 $ 350,000 TOTAL $ 5,680,480 $ 8,142,719 $ 5,680,480 CDBG ALLOCATION $ 5,680,480 $ 5,680,480 $ 5,680,480 CDBG RE-ALLOCATION-AVAILABLE SURPLUS/(DEFICIT) $ - $ (2,462,239) $ - ADMINISTRATION CAP 20% OF ALLOCATION $ 1,136,096 $ 1,136,096 $ 1,136,096 ADMINISTRATION PROPOSED $ 1,136,096 $ 1,136,096 $ 1,136,096 SURPLUS/(DEFICIT) $ - $ - $ - PUBLIC SERVICE CAP 15% OF ALLOCATION $ 852,072 $ 852,072 $ 852,072 PUBLIC SERVICE PROPOSED $ 852,072 $ 1,101,125 $ 852,000 SURPLUS/(DEFICIT) $ - $ (249,053) $ 72 7ou_* 75B-4 EXHIBIT 2 I. A. B, C. E. II. A, B. B.1 B,2. CDBG 2013.2014 APPLICATION FORM DUE DATE; 5;00 P.m., January 16, 2013 ORGANIZATIONAL Department Name: Program/Project Name; Mailing Address; Contact Name, Title; Telephone; Fax; E-Mail: Ana C San SERVICE AND FUNDING Identify which eligible activity is being proposed. (example Basic Eligible Activity (c) Public Facilities and Improvements. Identify which national objective will be met. If Area-Benefit, identify the boundaries of the service area. If Limited Clientele-Presumed Beneficiary, Identify the presumed beneficiary category and the estimated number to benefit from the service B.3. If Limited Clientele-Greater than 51% Low-Income (LI), Identify the estimated number to benefit from the service and of those the percentage expected to be low-income B.4. If Low-Income Housing, Identify the estimated number of housing units to be filled with low-income households. B.S. If Job Creation/Retention, identify the number of job created and/or retained for low-income individuals C. Indicate the CDBG funding amount requested. 2 Administration ? Area-Benefit ? Limited Clientele-Presumed Beneficiary ? Limited Clientele-Greater than 51% Low-Income ? Low-Income Housing ? Job Creatlon/Retention Presumed Beneficiary Estimated People to be Served Estimated People to be Served Estimated Percentage of People who are Ll Estimated number of Housing Units Created Retained $1,066,796 75B-5 Ill. PROGRAM/PROJECT DESCRIPTION-DETAIL In the space below, describe the program/project. Include information as to how the program/project will benefit low-income people/households. (max. char. 2000) Payment of reasonable administrative costs and carrying charges related to the planning and execution of community development activities assisted in whole or in part with funds provided under this part and, where applicable, housing activities (described in paragraph (g) of this section) covered in the recipient's housing assistance plan, This does not Include staff and overhead costs directly related to carrying out activities eligible under § 570.201 through § 570.204, since those costs are eligible as part of such activities. (a) General management, oversight and coordination, Reasonable costs of overall program management, coordination, monitoring, and evaluation, 1V. n the space below, describe why this program/project is needed. Include information as to any effects if CD8G funds are not awarded and whether similar programs/projects are available in the community. (max. char. Requirement of the Community Development Block grant 75B-6 VIII. CERTIFICATIONS A. Applicant certifies that it will not discriminate against any employee or applicant for employment because of race, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, marital status, sex or age, in compliance with Government Code 12900, et seq, Applicant agrees to take affirmative action to insure that applicants are employed, and that employees are treated during employment, without regard to their race, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, marital status, sex or age, B, Applicant certifies that it does not discriminate against any person wishing to benefit from their services/program on the basis of race, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, marital status, sex or age. IX. SIGNATURE hereby certify that, to the best of my knowledge, all statements made In this application are true and correct. If funds are granted to our organization, they will be used for a CDBG-eligible purpose. I understand that liability and workers compensation insurance will be required for our group, and that our formal agreement with the City will specify other reporting and programmatic provisions. Name Title Signature Date 75B-7 Organization Name: Program Name; Ad PUBLIC SERVICE PROGRAM BUDGET PROPOSAL of Santa Ana CDA ES CATEGORY EXPENDITURES FUNDED BY SANTA ANA CDBG EXPENDITURES FUNDED BY OTHER SOURCES TOTAL PROGRAM/PROJECT BUDGET Program Staff & Benefits 575,000 $575,000.00 Contractual 325,796 325,796 Supplies 85,000 85,000 Fixed Costs 81,000 $81,000.00 $0.00 $0.00 $0.00 $0.00 $0,00 $0.00 TOTAL 61,066,796,00 $0.00 $1,066,796,00 PROGRAM REVENUE LIST ALL OTHER PROGRAM RESOURCES 'Funding Source" total must equal "Total Program Bud et' listed above, FUNDING SOURCE AMOUNT Santa Ana CDBG 1,066,796 City General Funds County State Federal 35,000 Other- Other- TOTAL $1,101,796.00 Attachment 1(b) 75B-8 I. A. B. C, E. Ill. A. CDBG 2013-2014 APPLICATION FORM DUE DATE: 6.00 P.m.,Januarv 18, 2013 ORGANIZATIONAL Department Name: Program/Project Name: Mailing Address: Contact Name: Title: Telephone: Fax: E-Mail: Orange Count Fair Housing Council, Inc. dba Fair Housing Council of O. C. Santa Ana Fair Housing Education, Counseling & Enforcement 201 S. Broadway, SantaAna, CA 92701-5633 David Le Program Specialist 714-569-0823 x204 714-835-0281 dlev fairhousin oc.or SERVICE AND FUNDING Identify which eligible activity is being proposed. (example Basic Eligible Activity (c) Public Facilities and Improvements. B. Identify which national objective will be met. B.1. If Area-Benefit, identify the boundaries of the service area. B.2. If Limited Clientele-Presumed Beneficiary, Identify the presumed beneficiary category and the estimated number to benefit from the service 6,3. If"Limited Clientele-Greater than 51% Low-Income (LI), Identify the estimated number to benefit from the service and of those the percentage expected to be low-income B.4. If Low-Income Housing; Identify the estimated number of housing units to be filled with low-income households. B.6. If Job Creation/Retention, identify the number of job . created and/or retained for low-income individuals C. Indicate the CDBG funding amount requested. 2 Fair Housing Services., 24 CFR WO.206(c) Eligible Admin ? Area- Benefit-El Limited Clientele-Presumed Beneficiary ® Limited Clientele-Greater than 51 % Low-Income ? Low-Income Housing ? Job Creation/Retention N/A N/A'Presumed Beneficiary 860 Estimated P-eepie H'holds to be Served 95% * Estimated Percentage of People who are LI N/A Estimated number of Housing Units N/A Created / Retained $69,300 75B-9 Ifl. PROGRAM/PROJECT DESCRIPTION-DETAIL In the space below, describe the program/project. Include information as to how the program/project will'benefit low-income peopiemousenoias. (max, cnar. zuuu) Providing fair housing education, counseling & enforcement services to current or potential Santa Ana households. Added to this is landlord/tenant counseling to assist housing providers and consumers. Specific services are: A. FAIR HOUSING ENFORCEMENT: - Respond to 10 or more allegations of discrimination of sufficient merit to open a case file. We will address all allegations of housing discrimination made by current or potential Sarita Ana households, If fewer than 10 case filesare opened, to compensate, we will perform paired, on-site audit tests of multi- family housing, substituted on a one-far-one basis. B. COMMUNITY EDUCATION: - Involvement in at least 8 Santa Ana events reaching over 120 heads of households; distribute about 700 information packets; offer a poster/essay contest within elementary schools. Hold 2 landlord workshops and 4 tenant workshops in. English and Spanish. Conduct presentations on landlord-tenant and fair housing laws. Provide training and technical assistance to City staff as well as to real estate agents, lenders, apartment managers/owners, and other housing industry professionals. C. LANDLORD/TENANT COUNSELING: Handle about 930 requests for service, from about 840 unduplicated - households, addressing about 2,960 inquiries, disputes or issues. Most discrimination occurs within the landlord/tenant relationship, so this. service facilitates our primary goal. About 30% of the discrimination investigative caseload comes from landlord/tenant contacts. We assist housing consumers and providers in resolving questions and avoiding disputes over evictions, deposit returns, substandard conditions, and other landlord/tenant matters. Staff counsels individuals about their respective rights and responsibilities. D. CITY ADMINISTRATIVE SUPPORT: - Provide data collection, analysis and reporting to city CDBG administrators as well as HUD auditors as required, We will support efforts to implement actions to overcome fair housing impediments and report actions and progress to HUD. IV. STATEMENT OF NEED In the space below, describe why this program/project is needed. Include information as to any effects if CDBG funds are not awarded and whether similar. programs/projects are available in the community. (max. cnar. zuuul Federal regulations require CDBG eligible jurisdictions to plan for and undertake actions to "affirmatively further fair housing" (AFFH). Jurisdictions must annually certify that they have programs in place to AFFH. These services largely help fulfill that obligation. Housing discrimination occurs in Santa Ana in violation of federal and California fair housing laws. We project at least 10 current or potential Santa Ana households will allege acts of housing discrimination sufficiently meritorious to warrant us opening a case file during the next fiscal year. Perhaps twice as many additional households will raise the issue of housing discrimination, for which we will provide counseling but will not.open a case file. Other housing disputes and law violations arise within Santa Ana. Based on the service demand over many years serving Santa Ana, including the,year ending June-30, 2012, we anticipate about 840 unduplicated -Santa Ana households, making about 930 service requests, will seek help with about 2,960 landlord/tenant Issues, disputes or inquiries, during the 2013 - 2014 year.. . In addition to a need for services to address housing discrimination and other general housing law.violations, Issues or disputes, there, Is a need for housing-related community education. Education facilitates the opportunity for housing consumers and providers to understand their fair housing rights and obligations and to correct wrongful policies or behavior. In addition to direct counseling services from our offices; we will conduct walk-in counseling clinics and workshops for tenants and landlords. We will also distribute over 700 information packets,-covering specific aspects of fair housing and/or landlord-tenant law to individuals from Santa-Ana. Based on prior experlence and the above identified need, we anticipate Santa Aria's unrestricted "service demand rate" for FY 2013-14 will be about 16.1 % of our entire program output designed to "affirmatively further fair housing". 75B-10 VIII. ' CERTIFICATIONS A. Applicant certifies that it will rot discriminate against any employee or applicant for employment because of race, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, marital " status, sex or age, in compliance with Government Code 12900, et seq. Applicant agrees to take affirmative action to insure that applicants are employed, and that employees are treated during employment, without regard to their race, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, marital status, sex or age. B. Applicant certifies that it does not discriminate against any person wishing to benefit from their services/program on the basis of race, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, marital status, sex or age. IX.' SIGNATURE I hereby certify that, to the best of my knowledge, all statements made in this application are true and correct. If funds are granted to our organization, they will be used for a CDBG-eligible purpose. I understand that liability and workers compensation insurance will be required for our group, and that our formal agreement with the City will specify other reporting and programmatic provisions. Name Denise Y. 'ato Signature Title President / CEO Date January 10, 2013 4 75BA1 ADMINISTRATIVE STAFF' CDBG FUNDED PERSONNEL/SERVICE CONTRACTS Position Title Annual Salary Annual Benefits Total Compensatio n CDBG Funds Requested President/ CEO* 85,000 19,550 $104,590 4,490 CDBG Coordinator/Records Clerk 40,000 9,200 $49,20Q 0,,510 Administrative Assistant 18,720 4,305 $23,025 2,850 includes program activities $13,850 PROGRAM STAFF Position Title Annual Salary Annual Benefits Total Compensatio n CDBG Funds Requested Counseling/HUD Programs Director 50,000 11 500 $61,500 3,820 Housing Counselor 31,200 7,180 $38,380 8-14-90- Housing Counselor 31,200 7180 $38,380 8,490 Housing Counselor 29,120 6,700 $35,820 8,050 Housing Counselor 29,120 6,700 $35,820 8,050 Program Specialist 43,000 9,030 $52,030 9,570 Outreach Coordinator 34,000 7,820 $41,820 8,980 55,450 SERVICE CONTRACTS Type of Service Contract Amount Total Compensatio n CDBG Funds Requested Accountant 3,600 $ 3,600 0 Auditor 8,900 $ 8,900 0 H.R. Attorney 18,000 $18,000 0 0 0 0' 0 0 $30,500 $0 . Attachment 1(a) 75B-12 PROGRAM YEAR 2013-2014 PUBLIC SERVICE PROGRAM BUDGET PROPOSAL Organizatlon Name: Fair Housing Council of Orange County Program Name: Santa Ana Fair Housing Education, Counseling and Enforcement FXPFNn1TI IRFA EXPENDITURES EXPENDITURES CATEGORY FUNDED BY SANTA FUNDED BY OTHER TOTAL PROGRAM ANA CDBG SOURCES BUDGET, Administrative Staff Salaries & Benefits 13,850 0 $13,850 Program Staff Salaries & Benefits 55,450 0 $55,450 Contractual/Professlonai Services 0 850 $ 850 Office Supplles 0 950 $ 950 Rent/Lease / Building Occupancy 0 610 $ 610 J Communications 0 2,730 $2,730 Utilities 0 890 $ 890 Insurance 0 595 $ 595 Other (Please Specify) 1. Testing & Investigation 0 1,250 1,250 2. Printing & Advertising 0 730 730 3. Staff Training 0 1,100 1,100 4. Dues & Subscriptions 0 430 430 5. Equipment Leases 0 250 250 6. Bank Charges & All Other 0 175 175 TOTAL $69,300 $10,560 $79,860 PROGRAM REVENUE LIST ALL OTHER PROGRAM RESOURCES FOR 13-14 "Funding Source " total must equal "Total Program Budctet" listed above FUNDING SOURCE AMOUNT Santa Ana CDBG • $69,300 FHCOC Unrestricted (fund ralsing, seminarfees, settllements) $10,560 TOTAL $79,860 Attachment 1(b) 75B-13 75B-14 I. A. B. C. E. If. A. B.1 CDBG 2013-2014 APPLICATION FORM DUE DATE: 5:00 .m. January 16, 2013 ORGANIZATIONAL Department Name: Program/Project Name: Mailing Address: Contact Name: Title: Telephone: Fax: E-Mail: Planning and Building Agency Community Preservation-CDBG 20 Civic Center Plaza Matt Foulkes Management Aide 714-667-2712 714-973-1461 mfoulkes septa-ana.or SERVICE AND FUNDING Identify which eligible activity is being proposed. (example Basic Eligible Activity (c) Public Facilities and Improvements. Identify which national objective will be met. If Area-Benefit, identify the boundaries of the service area. 8.2. If Limited Clientele-Presumed Beneficiary, Identify the presumed beneficiary category and the estimated number to benefit from the service 6.3. If Limited Clientele-Greater than 51% Low-Income (LI), Identify the estimated number to benefit from the service and of those the percentage expected to be low-income BA, If Low-income Housing, Identify the estimated number of housing units to be filled with low-income households. B.5. If Job Creation/Retention, identify the number of job created and/or retained for low-income individuals C. Indicate the CDBG funding amount requested. 2 Eligible Rehabilitation Activities (c) Code Enforcement. ® Area-Benefit ? Limited Clientele-Presumed Beneficiary ? Limited Clientele-Greater than 51% Low-Income ? Low-Income Housing ? Job Creation/Retention Residential violations withing CDBG Eligible Census Tracts within the City. Presumed Beneficiary Estimated People to be Served Estimated People to be Served Estimated Percentage of People who are LI Estimated number of Housing Units Created Retained $920,000 75B-15 III. PROGRAMIPROJECT DESCRIPTION-DETAIL In the space below, describe the program/project. Include Information as to how the program/project will benefit iuw-income peopielnousenoias. (max. char. 2oao) The Community Preservation Division is responsible for enforcement of property maintenance, zoning, building codes and other Municipal Codes within the City. Within the Community Preservation Division a sub-section of Community Preservation Officers address violations occuring on residentially used properties. The primary purpose of this enforcement is to address property maintenance and life safety violations which on contribute to the visual decline of an area. STATEMENT OF NFFD In the space below, describe why this program/project is needed. Include information as to any effects if CDBG funds are not awarded and whether similar programs/projects are available in the community. (max char. 22000 The Santa Ana Community Preservation Division received and inspected over 7,000 violations in 2012. Of these 67 percent were for CDBG eligible residential violations. Community Preservation utilizes CDBG funds to offset the salary and benefit costs for seven inspectors and one office assistant. Most, if not all of these positions would be eliminated if the Planning and Building Agency were to no longer receive CDBG funding. The City Council has recently reinstituted the Neighborhood Improvement Community Enforcement committee (NICE) which historically has promoted community involvement in code enforcement activities however there are no other known programs in the community which address these issues. 75B-16 VIII. CERTIFICATIONS A. Applicant certifies that it will not discriminate against any employee or applicant for employment because of race, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, marital status, sex or age, in compliance with Government Code 12900, et seq, Applicant agrees to take affirmative action to insure that applicants are employed, and that employees are treated during employment, without regard to their race, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, marital status, sex or age, B. Applicant certifies that it does not discriminate against any person wishing to benefit from their services/program on the basis of race, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, marital status, sex or age. IX. SIGNATURE I hereby certify that, to the best of my knowledge, all statements made in this application are true and correct, If funds are granted to our organization, they will be used for a CDBG-ellgible purpose. I understand that liability and workers compensation insurance will be required for our group, and that our formal agreement with the City will specify other reporting and programmatic provisions. Name Alvaro Nunez Signature Title Communlty Preservation Coordin Date 1117113 4 75B-17 CDBG FUNDED PERSONNEUSERVICE CONTRACTS ADMINISTRATIVE STAFF CDBG Total Funds Position Title Annual Salary Annual Benefits Compensation Requested $0,00 $0.00 $0.00 $0.00 $0.00 $0.00 $0.00 $0.00 PROGRAM ST CDBG Position Title Annual Salary Annual Benefits Total Compensation Funds Requested Senior Comm, Pres, ins ector 95,80E 32,406 $128 212,00 128 212 Comm. Pres. inspector Comm Pres Ins ector 81 347 22,778 , $10412500 , 104,125 , . p Comm. Pres. Inspector 87 530 81,347 14,198 26 985 $101,728.00 $108 332 00 101,728 108 Comm. Pres. inspector 81,347 , 23 958 , . $105,305.00 ,332 105 305 Comm. Pres. Technician Comm Pres Technici 48,741 24 329 $73070.00 , 73 070 , , an Senior Office Assistant 48,741 51 577 24,329 25 330 $73,070.00 $76 907 0 73,070 , , . 0 76,907 $770,749.00 SERVICE CONTRACTS Type of Service Contract Amount Total CDBG Funds Compensation Requested E ui ment Rental CDBG Staff 17 052 $17,052.00 20 816 Insurance CDBG Staff) 24, 977 $24 977.00 , 24 977 8 clin Rental CDBG Staf 53,458 $53 458 00 , 53 458 Ci Attorney's Office 50 000 , , $50 000.00 50,000 $0,00 $0.00 $0,00 I $149,251,00 Attachment 1(a) 6 75B-18 i t i PUBLIC SERVICE PROGRAM BUDGET PROPOSAL Organization Name: Planning and Building Agency Program Name: Community Preservation-CDBG PYPPAINTI r0=0 CATEGORY EXPENDITURES 1 w FUNDED BY SANTA ANA CDBG EXPENDITURES FUNDED BY OTHER SOURCES TOTAL PROGRAM/PROJECT BUDGET Program Staff 770,749 $770,749.00 Program Charges 99,251 99,251 Interagency Charges 50,000 50,000 $0.00 $0.00 $0.00 $0.00 $0.00 $0,00 $0.00 TOTAL $920,000.00 $0.00 $920,000,00 PROGRAM REVENUE LIST ALL OTHER PROGRAM RESOURCES "Fundin Source" total must equal "Total Pro ram Bud et" listed abo e FUNDING SOURCE v ?ft AMOUNT Santa Ana CDBG 920,000 City General Funds County State Federal Other- Other- TOTAL $920,000.00 Attachment 1(b) 75B-19 i 75B-20 I. A. B. C. E, CDBG 2013-2014 APPLICATION FORM DUE DATE: 5:00 P.m., January 16. 2013 ORGANIZATIONAL Department Name: Program/Project Name: Mailing Address: Contact Name: Title: Telephone: Fax: E-Mail: City of Santa Ana, Community Development Agency Santa Ana New Business $2,000 Start-up Grant 20 Civic Center Plaza, Santa Ana 92701 Linda Oberman Economic Development Manager 714-647-6991 loberman@santa-ana.org II. SERVICE AND FUNDING A. Identify which eligible activity is being proposed. (example: Basic Eligible Activity (c) Public Facilities and Improvements. B. Identify which national objective will be met. B.1. If Area-Benefit, identify the boundaries of the service area. B.2. If Limited Clientele-Presumed Beneficiary, Identify the presumed beneficiary category and the estimated number to benefit from the service B.3. If Limited Clientele-Greater than 51 % Low-Income (LI), Identify the estimated number to benefit from the service and of those the percentage expected to be low-income B.4. If Low-Income Housing, Identify the estimated number of housing units to be filled with low-income households. B.5. If Job Creation/Retention, identify the number of job created and/or retained for low-income individuals C. Indicate the CDBG funding amount requested. Enterprise Fund Activities: Business Assistance - Grants ? Area-Benefit ? Limited Clientele-Presumed Beneficiary ? Limited Clientele-Greater than 51% Low-income ? Low-income Housing ® Job Creation/Retention Presumed Beneficiary Estimated People to be Served Estimated People to be Served Estimated Percentage of People who are LI Estimated number of Housing Units 142-250 Created Retained $400,000 2 75B-21 Ill. PROGRAM/PROJECT DESCRIPTION-DETAIL In the space below, describe the program/project. Include information as to how the program/project will benefit iow-income peopiemousenolas. (max. cnar. zuuu) Small businesses are the backbone of any municipal economy. Santa Ana is no different. With so many small businesses starting and failing in the City, a business start up grant might be the kick-start the business needs to be successful. The City of Santa Ana is proposing to fund start-up costs of $2,000 for 142 new businesses in the City. This reimbursement grant would be for business expenses incurred within their first year of operation. Expenses such as rent, insurance costs, utility connections, and advertising could be reimbursed to businesses under this program. The City would also work in partnership with the Small Business Administration (SBA) and Orange County Small Business Development Center (SBDC) to ensure each qualified business will be required to take a business development training workshop in areas such as Business Plan Assistance, Access to Capital and Profit Sustainability. It will be expected that if successful, the 142 businesses receiving the grant will hire at least 1-2 employees for their new location, This will help employ 142-250 Santa Ana residents. Several criteria such as hiring low income individuals, being located in CDBG eligible areas, having a business plan and city license, and having a physical street address will be requirements of the program. Grants will be disseminated to businesses on a first come/first serve basis. Marketing pieces will include information on the City website, and pamphlets and flyers on the program. IV. STATEMENT OF NEED In the space below, describe why this program/project is needed. Include information as to any effects if CDBG tunas are not awaraea ana wnetner similar programs/protects are available in the community. (max. char. 2000 New business owners in Santa Ana many times do not have the personal assets to infuse into their entrepreneurial venture. This leaves them with two options for financing their start up business costs - a loan that must be paid back or a start-up grant which does not, By offering start-up businesses grant money and requiring them to submit a business plan and attend a business development training course, that business is already ahead in the game. A start-up business with a business plan is more likely to succeed in today's local economy. This grant program is giving 142 businesses the opportunity to work closely with the City of Santa Ana to help them better understand the business programs and services available to them. In the process, they will learn about the City's Enterprise Zone hiring credit, the WORK Center, and work with one of the City's partners, the Small Business Administration, SCORE, and the Small Business Development Center (SBDC) in creating a business plan and learning about other ways to successfully grow and mature their new business. There are no other programs available that offer this grant to small businesses in the City. This program will give the City concrete measurable results in determining new job growth. 3 75B-22 VIII. CERTIFICATIONS A. Applicant certifies that it will not discriminate against any employee or applicant for employment because of race, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, marital status, sex or age, in compliance with Government Code 12900, et seq. Applicant agrees to take affirmative action to insure that applicants are employed, and that employees are treated during employment, without regard to their race, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, marital status, sex or age. B. Applicant certifies that it does not discriminate against any person wishing to benefit from their services/program on the basis of race, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, marital status, sex or age. IX. SIGNATURE I hereby certify that, to the best of my knowledge, all statements made in this application are true and correct. If funds are granted to our organization, they will be used for a CDBG-eligible purpose. I understand that liability and workers compensation insurance will be required for our group, and that our formal agreement with the City will specify other reporting and programmatic provisions. Name Title Signature Date 4 75B-23 ADMINISTRATIVE STAFF CDBG FUNDED PERSONNEL./SERVICE CONTRACTS Position Title Annual Salary Annual Benefits Total Compensation CDBG Funds Requested $0.00 $0.00 $0.00 $0.00 $0.00 $0.00 $0.00 $0.00 $0.00 PROGRAM STAFF Position Title Annual Salary Annual Benefits Total Compensation CDBG Funds Requested Program Staffing 295,000 85,618 $380,618.00 114,782 $0.00 $0.00 _ $0.00 $0.00 $0.00 $0.00 $0.00 $114, 782.00 SERVICE CONTRACTS Type of Service Contract Amount Total Compensation CDBG Funds Requested $0.00 $0.00 $0.00 $0.00 $0.00 _ $0.00 _ $0.00 $0.00 $0.00 Attachment 1(a) 75B-24 PUBLIC SERVICE PROGRAM BUDGET PROPOSAL Organization Name: City of Santa Ana, Community Development Program Name: Santa Ana New Business $2,000 Start-up G EXPENDITURES CATEGORY EXPENDITURES FUNDED BY SANTA ANA CDBG EXPENDITURES FUNDED BY OTHER SOURCES TOTAL PROGRAM/PROJECT BUDGET Program Staff 114,782 $0.00 $114,782.00 Micro-Enterprise Grants 284,000 0 284,000 Supplies 1,218 0 1,218 $0.00 $0.00 $0.00 $0.00 $0.00 $0.00 $0.00 TOTAL $400,000.00 $0.00 $400,000.00 PROGRAM REVENUE LIST ALL OTHER PROGRAM RESOURCES "Funding Source" total must equal "Total Program Bud et" listed above FUNDING SOURCE AMOUNT Santa Ana CDBG 400,000 City General Funds County State Federal Other- Other- TOTAL $400,000.00 Attaclument 1 (b) 75B-25 75B-26 L A. B. C. E. II. A. CDBG 2013-2094 APPLICATION FORM DUE DATE: 5:00 .m. Janua 162013 ORGANIZATIONAL Department Name: Program/Project Name: Mailing Address: Contact Name: Title, Telephone: Fax: E-Mail: SERVICE AND FUNDING Santa Ana Police De artement HEART 60 Civic Center Drive, Santa Ana, CA 92701 Enri ue Es arza Ser eant 714-245••8729 ees arza santa-ana.or Identify which eligible activity is being proposed. (exampl Basic Eligible Activity (c) Public Faculties and Improvements, B. Identify which national objective will be met, B.1. If Area-Benefit, identify the boundaries of the service area 13,2, If Limited Clientele-Presumed Beneficiary, Identify the presumed beneficiary category and the estimated number to benefit from the service B,3. If Limited Clientele-Greater than 51% Low-Income (LI), Identify the estimated number to benefit from the service and of those the percentage expected to be low-income B.4. If Low-Income Housing, Identify the estimated number of housing units to be filled with low-income households. B.5. If Job Creation/Retention, identify the number of job created and/or retained for low-income individuals C. Indicate the CDBG funding amount requested. 570.201(e) Public Service ? Area-Benefit ® Limited Clientele-Presumed Beneficiary ? Limited Clientele-Greater than 51% Low-Income ? Low-Income Housing ? Job Creation/Retention Homelss Presumed Beneficiary 150 Estimated People to be Served Estimated People to be Served Estimated Percentage of People who are LI Estimated number of Housing Units Created Retained $35000 2 75B-27 Ill. PROGRAM/PROJECT DESCRIPTION-DETAIL In the space below, describe the program/project. Include information as to how the program/project will benefit iow-income peopiemousenoias. (max. cnar. zuuu) _ The Santa Ana Police Department recognizes that criminalization of homeless individuals is not the solution to this ever growing problem. While enforcement is definitely needed to maintain public safety, cleanliness and order in the Civic Center and surrounding area, it must be coupled with alternatives that will prevent the homeless person from having continuous contact with the police. Taking from HUD's Continuum of Care philosophy, the Santa Ana Police Department, and specifically the Civic Center Detail, seeks to create a program that will identify and determine individual needs, partner with entities that provide assistance to the homeless population, and then unite the two thereby providing a viable option for the homeless. The ultimate goal will be to provide a measureable program with its sight set on self-sufficiency for those desiring to escape homelessness. The Santa Ana Police Department's Homeless Evaluation/Assessment Response Team (HEART) will achieve this goal. This program will be established to provide long-term solutions beyond the short-term solutions offered through enforcement of laws and ordinances. This will occur by: • identification of the homeless and understanding of individual needs • identifying entities that can provide resources • Creating partnerships and providing referrals. • Program maintenance and management The Civic Center Detail Is best suited for implementation of this program for several reasons. The officers provide service to this area seven days a week. The officers have been trained to treat each person with the respect and dignity they deserve and as such have built a good rapport within the Civic Center. Furthermore, the officers have the opportunity to contact the non-profit organizations that currently provide services to the homeless population. Lastly, many relationships with outside entities that can provide services already exist with the supervisors that oversee the Detail. IV. STATEMENT OF NEED In the space below, describe why this program/project is needed, include information as to any effects if CDBG tunas are not awaraea ana wnetner simuer programstprolects are avaitabie in the community. (max. char. zou[ The intended outcome of the HEART Program will be to find solutions beyond overnight "shelter" type conditions for people who call.the Civic Center home. This outcome will be based on two parts. Part one will be to identify those in need of long term solutions AND are actually desirous of assistance. The second part of this solution will be to identify and partner with entities that can assist in this goal and have not been previously identified.The targeted homeless subpopulations will include; • Elderly Families with children • Chronically homeless • Mentally ill • Alcohol and substance addicted • Dually diagnosed (those that suffer both mental illness and substance abuse) • Victim of domestic violence • Homeless youth • Veterans • Pregnant homeless women over 18 75B-28 VIII. CERTIFICATIONS A. Applicant certifies that it will not discriminate against any employee or applicant for employment because of race, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, marital status, sex or age, in compliance with Government Code 12900, et seq. Applicant agrees to take affirmative action to insure that applicants are employed, and that employees are treated during employment, without regard to their race, religious creed, color, natlonal origin, ancestry, physical disability, mental disability, medical condition, marital status, sex or age. 8. Applicant certifies that it does not discriminate against any person wishing to benefit from their services/program on the basis of race, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, marital status, sex or age. IX. SIGNATURE 1 hereby certify that, to the best of my knowledge, all statements made in this application are true and correct, If funds are granted to our organization, they will be used for a CDBG-eligible purpose. I understand that liability and workers compensation insurance will be required for our group, and that our formal agreement with the City will specify other reporting and programmatic provisions. Name Signature Title Date 5 75B-29 ADMINISTRATIVE STAFF CDBG FUNDED PERSONNEL/SERVICE CONTRACTS Position Title Annual Salary Annual Benefits Total Compensation CDBG Funds Requested $0.00 $0.00 $0.00 $0.00 $0.00 $0.00 $0.00 $0.00 $0.00 PROGRAM STAFF Position Title Annual Salary Annual Benefits Total Compensation CDBG Funds Requested 6-Officers 454,398 268,812 $723,210.00 28,000 Account Clerk II 24,700 1,540 $26,240.00 7,000 $0.00 $0.00 $0.00 $0.00 $0.00 $0.00 $35,000.00 SFRVIC:F (nNTRArT..R Type of Service Contract Amount Total Compensation CDBG Funds Requested $0.00 $0.00 $0.00 $0.00 $0,00 $0.00 $0.00 $0.00 $0.00 Attachment 1(a) 7 75B-30 PUBLIC SERVICE PROGRAM BUDGET PROPOSAL Organization Name: Santa Ana Police Departement Program Name: HEART FXPr:mn1TI IRFG CATEGORY EXPENDITURES FUNDED BY SANTA ANA CDBG EXPENDITURES FUNDED BY OTHER SOURCES TOTAL PROGRAM/PROJECT BUDGET Program Staff 33,000 $33,000.00 $66,000.00 Office Supplies 1,000 1,000 2,000 Local Bus Passes 1,000 1,000 2,000 $0,00 $0.00 $0.00 $0.00 $0.00 $0,00 $0.00 TOTAL $35,000.00 $35,000.00 $70,000,00 PROGRAM REVENUE LIST ALL OTHER PROGRAM RESOURCES "Fundina Source" total must equal "Tofal Prnrrram Riwinaf" Ilc+ard ahnva FUNDING SOURCE AMOUNTv~ M?V ~ Santa Ana CDBG 35,000 City General Funds County State Federal 35,000 Other- Other- TOTAL $70,000.00 Attacbment 1(b) 75B-31 75B-32 1. A. B. C. E. Ii. A. CDBG 2013-2014 APPLICATION FORM DUE DATE; 5:00 p.m.. January 96 2015 ORGANIZATIONAL Department Name: Program/Project Name: Mailing Address: Contact Name: Title: Telephone: Fax: E-Mail SERVICE AND FUNDING Santa Ana P.clice De artment Gan Reduction Intervention Partnershi GRIP 60 Civic Center Plaza Santa Ana CA 92701 Eric Paulson Detective Ser eant 714-246-8348 714-245-8364 e auison santa-ana.or. Identify which eligible activity is being proposed. (exampl Basic Eligible Activity (c) Public Facilities and Improvements. B. Identify which national objective will be met. B.I. If Area-Benefft, identify the boundaries of the service area 8.2. If Limited Clientele-Presumed Beneficiary, Identify the presumed beneficiary category and the estimated number to benefit from the service B.3. If Limited Clientele-Greater than 51 % Low-income (LI), Identify the estimated number to benefit from the service and of those the percentage expected to be IoW-Income 8.4. If Low-income Housing, Identify the estimated number of housing units to be filled with low-income households. 8.5. If Job Creation/Retention, Identify the.number of job created and/or retained for low-income individuals C. Indicate the CDBG funding amount requested. 2 Public Services ® Area-Benefit ? Lfmfted- Clientele-Presumed Beneficiary ? Limited Clientele Greater than 61% Low-income ? Low-income Housing ? Job Creation/Retention Santa Ana Policing Grids 107, 127, 186, 187, 20.6, and 207. HUD Census Tracts have determined our target areas within the above listed policing grids, Presumed Beneficiary Estimated People to be Served Estimated People to be Served Estimated Percentage of People who are Li Estimated number of Housing Units Created Retained $185,000 75B-33 Ill. PROGRAMIPROJECT DESCRIPTION-DETAIL In the space below, describe the program/project. Include information as to how the program/project will benefit low-income peoplelhouseholds. (max. char. 2000) The Gang Reduction Intervention Partnership (GRIP) program Involves collaboration between several agencies with the goal of preventing children from joining criminal street gangs. GRIP does not work with gang members rather it targets 4th - 8th grade students who are at-risk of joining a gang, There. are many components of the GRIP program which are implemented with the goal of preventing Santa Ana children from joining a gang. These components include educating parents, faculty, and students about the negative impacts of gangs and identifying signs a child may be at- risk of joining a gang. In an effort to achieve these goals, GRIP solicits services from private sector business, non-profit organizations, and faith-based organizations. A few examples of these types of organizations include, but are not limited to, Ford Motor Company, Angels Baseball, Chivas Soccer, Ralphs Grocery Stores, Big Brothers Big Sisters, Santa Ana Police Foundation, and Saddleback Church, Santa Ana GRIP is designed to provide sustainability of a suitable living environment by expanding intervention, prevention, and suppression programs aimed at reducing criminal activities of gangs. The Santa Ana Police Department's Gang Unit Is responsible for implementing GRIP's objectives with the goal of enhancing the safety and quality of life in low and moderate income areas. The Gang Suppression Unit will participate in GRIP intervention/prevention programs as well as conduct gang suppression/enforcement within the designated policing grids. The Gang Suppression Unit will document/report their activities on weekly logs. Below are the objectives for 2013 - 2014: ® Monitor gang activity in the GRIP policing grids. The Gang Unit will conduct twenty (20) probation/parole checks and complete fifty (50) Field Interview cards, • Monitor the Parent Greeter Program by contacting the parents/principals of GRIP schools at least five (5) times per month. Gang Unit personnel will attend GRIP meetings, Strike Team, and community meetings on a monthly basis. • Gang Unit will spend at least twenty percent (20%) of its unstructured enforcement activity within the designated policing grids. • Gang Unit will conduct at least one (1) truancy sweep and one (1) curfew sweep per year. 75B-34 IV. STATEMENT OF NEED In the space below, describe why this program/project Is needed. Include information as to any effects if CDBG funds are not awarded and whether similar programs/projects ere available in the community. (max char. 2000) School year 2013 - 2014 will be Santa Ana Police Department's third year as the lead agency for Santa Ana GRIP. Due to the success of GRIP, additional members of our community have requested the services provided by the program. In response to the needs of the community and the Department's unwavering determination to prevent children from joining gangs, the Department has attempted to accommodate the needs of our citizens. As a result, the Gang Unit will continue to dedicate one detective to coordinate with partnering agencies to facilitate the myriad of intervention/prevention programs offered through GRIP. This detective will continue to be responsible for his regular duties. In addition to the GRIP Detective, the Gang Suppression Unit, which consists of twelve (12) Gang Detectives, will support GRIP activities in an effort to augment the needs of the program. These twelve detectives' primary responsibilities will be their regular assigned gang suppression duties however they will dedicate 20%n of their unstructured patrol time to dedicated GRIP areas. CDBG funding is needed to meet the program's minimum needs. A key to the program's success is the balance between education, intervention, prevention, and enforcement. Funding is needed to supplement the demands placed on the Gang Unit in order to complete their normal duties while continuing to provide their time and services to GRIP. There are no other programs in the designated GRIP areas that offer the wide-range of services provided by GRIP. Additionally, if CDBG funding is not awarded the Gang Unit will be required to cease providing enforcement and other services to GRIP recipients. Without this funding, Santa Ana GR1P's lead agency will no longer be able to participate in this very important program for our community. 4 75B-35 VIII. CERTIFICATIONS A, Applicant certifies that it will not discriminate against any employee or applicant for employment because of race, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, marital status, sex or age, in compliance with Government Code 12900, et seq. Applicant agrees to take affirmative act€on to insure that applicants are employed, and that employees are treated during employment, without regard to their race, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, marital status, sex orage. B. Applicant certifies that it does not discriminate against any person wishing to benefit from their services/program on the basis of race, religious creed, color, national origin, ancestry, physical disability,, mental disability, medical condition, marital status, sex or age. IX. SIGNATURE hereby certify that, to the best of my knowledge, all statements made in this application are true and correct. If funds are granted to our organizatlon, they will be used for a CDBG-eligible purpose. I understand that liability and workers compensation Insurance will be required for our group, and that our formal agreement with the City will specify other reporting and programmatic provisions. Name Signature 9491c . or- .?' Title DIFT6011V'9 96446A&T Date Z/6 Ll.; 5 75B-36 CDBG FUNDED PERSONNEUSERVICE CONTRACTS ADMINISTRATIVE STAFF Position Title Annual Salary Annual Benefits Total Compensation CDBG Funds Requested Detective $114,900 $53,100 $.1.68,000 $0.00 65,000 $0.00 $0,00 $0.00 M $0.00 $0.00 $0:00 $65000 PROGRAM STAFF Position Title Annual Salary Annual Benefits Total Compensation CDBG Funds Requested $0.00 $0,00 $0.00 $0.00 $0.00 $0.00 $0.00 $0.00 $0.00 SERVICE CONTRACTS Type of Service Contract Amount Total Compensation CDBG Funds Requested $0.00 $0.00 0.00 $0.00 - $0:00 $0.00 $0,00 $0,00 $0.00 Attachment 1(a) 75B-37 Organization Name: Program Name: Ga PUBLIC SERVICE PROGRAM BUDGET PROPOSAL olice Department C[bi lip it7mjt-) EXPENDITURES CATEGORY EXPENDITURES FUNDED BY SANTA ANA CDBG EXPENDITURES FUNDED BY OTHER SOURCES TOTAL PROGRAM/PROJECT BUDGET Overtime $120,000 $120,000 Detective $65,000 $103,000 $168, 000 0 $0.00 $0.00 $0.00 $0.00 $0.00 $0.00 $0.00 TOTAL $185,000 $103,000 $28B,000 r nvvnnm IlG V GlV V G LIST ALL OTHER PROGRAM RESOURCES 'Ptinrrlinn Cnrlrrc" tntnl P,"i-+--i -Tm, i n..,.....»- o..,J__in J _ FUNDING SOURCE AMOUNT Santa Ana CDBG $185,000 City General Funds $103,000 County State Federal Other- Other- TOTAL $2$8, 000 Attacl==t 1(b) 8 75B-38 I. A. B. C. E. CDBG 2013-2014 APPLICATION FORM DUE DATE: 5:00 p.m., January 16, 2013 ORGANIZATIONAL Department Name: Program/Project Name: Mailing Address: Contact Name: Title: Telephone: Fax: E-Mall: ent Santa u II. SERVICE AND FUNDING A. Identify which eligible activity is being proposed. (example Basic Eligible Activity (c) Public Facilities and Improvements. B. Identify which national objective will be met, B.I. If Area-Benefit, identify the boundaries of the service area. B.2. If Limited Clientele-Presumed Beneficiary, Identify the presumed beneficiary category and the estimated number to benefitfrom the service 6.3. If Limited Clientele-Greater than 51 % Low-Income (LI), Identify the estimated number to benefit from the service and of those the percentage expected to be low-income 13.4. If Low-Income Housing, Identify the estimated number of housing units to be filled with low-income households. B.5. If Job Creation/Retention, identify the number of job created and/or retained for low-Income individuals C. Indicate the CDBG funding amount requested. 2 201(e). Public Service ? Area-Benefit ? Limited Clientele-Presumed Beneficiary ® Limited Clientele-Greater than 51% Low-Income ? Low-Income Housing ? Job Creation/Retention City of Santa Ana. Presumed Beneficiary Estimated People to be Served 2,500 Estimated People to be Served 100% Estimated Percentage of People who are Ll Estimated number of Housing Units Created Retained $144,000.00 75B-39 PROGRAM/PROJECT DESCRIPTION-DETAIL In the space below, describe the program/project. Include information as to how the program/project will benefit low-income cnar. In order to combat gang violence, resist the temptation of joining criminal street gangs, and encourage youths to stay in school, the Santa Ana Police Department in conjunction with the Santa Ana Parks and Recreation Department has formed the Santa Ana Police Athletic Activities League (SAPAAL). SAPAAL is a crime prevention program that employs educational, athletic, and recreational activities to create trust and understanding between youths and law enforcement. SAPAAL will focus its efforts on at risk students. This program takes a three-step approach. The first step Is to provide safe haven where youths can gather without the fear of violence or intimidation. At the haven, youths will be provided with an environment that enables them to study, complete homework, and to work on school projects. Youths will have access to computers, school supplies, educational materials, and private tutoring all at no cost. The focus is on academic achievement. Second, youths will have the chance to participate In recreational and educational field trips. These field trips concentrate on broadening the knowledge and social awareness of youths to opportunities they might not be cognizant of due to their social economic status. And finally, the sport, athletic and fitness programs coached by police officers teach youths the Importance of teamwork, sportsmanship, and the fact that police officers are human who are sincerely interested in their development. This aspect of the program builds the bonds of trust and communication between youths and police officers. IV. STATEMENT OF NEED In the space below, describe why this program/project Is needed. Include information as to any effects if CDBG and ects are available ax. cnar. Criminal street gangs have caused untold damage to families, businesses, and, neighborhood communities. In order to combat gang recruitment and gang.violence, youths need to experience success In school, be supported by their friends, family and peers, and know that police officers are truly interested in their development and well-being. The Santa Ana Police Department's PAAL Program seeks to address these issues and break the cycle of gang recruitment and gang violence through early recognition, intervention, and mentoring programs. A resource "Drop In Center," staffed by Police Athletic Activities employees and volunteers would provide students with a safe haven to study and a place to work on school projects and complete their homework. Tutoring, In conjunction with computer access, reference and educational materials would help youths become successful in school. Peer support groups offers youths someone to talk to about problems they may be facing. Recreational and fitness programs teach youths the Importance of teamwork, discipline, and good citizenship, Police officers coaching and mentoring demonstrate to youths that officers are sincerely interested in their welfare. Grant funds would be instrumental In the continued operation of the SAPAAL Center where the above strategies would be put into practice. Student tutors from local universities (Irvine, Fullerton, and Chapman) would be recruited to help students with their homework or other school projects. In addition to academics, grant funds would provide the opportunity for students to participate in character development programs, local and long distance field trips, and to participate In state and national competitions. Implementation of the listed strategies would provide youths with the skills, knowledge, and character to resist the temptation of joining a criminal street gang. The SAPAAL is housed at the building that was formerly the Mc Fadden Branch Library. 75B-40 VIII. CERTIFICATIONS A. Applicant certifies that It will not discriminate against any employee or applicant for employment because of race, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, marital status, sex or age, in compliance with Government Code 12900, at seq. Applicant agrees to take affirmative action to insure that applicants are employed, and that employees are treated during employment, without regard to their race, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, marital status, sex or age. B. Applicant certifies that it does not discriminate against any person wishing to benefit from their services/program on the basis of race, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, marital status, sex or age. IX. SIGNATURE I hereby certify that, to the best of my knowledge, all statements made in this application are true and correct. If funds are granted to our organization, they will be used for a CDBG-eligible purpose. I understand that liability and workers compensation insurance will be required for our group, and that our formal agreement with the City will specify other reporting and programmatic provisions. Name Tom Serafin Signature Title Director/Police Officer Date January 16, 2013 75B-41 ADMINISTRATIVE STAFF CDBG FUNDED PERSONNEUSERVICE CONTRACTS Position Title Annual Salary Annual Benefits Total Compensation CDBG Funds Requested Assistant Director 67,729 25,320 $93,049,00 93,049 $0.00 $0.00 $0.00 $0.00 $0.00 $0.00 $o.o0 $93,049.00 -PROGRAM STAFF Position Title Annual Salary Annual Benefits Total Compensation CDBG Funds Requested Program Coordinator 18,275 1,490 $19,765.00 19,765 Program Coordinator 18,276 1,490 $19,765.00 19,765 Program Coordinator 15,005 1,225 $16,230.00 16-12-3-0- Program Coordinator 15,005 1,225 $16230.00 16,230 Program Coordinator 15,005 1,225 $16,230.00 16,230 Program Coordinator 15,00 5 1,225 $16,230.00 16,230 Tutor 9,390 765 $10,155.00 10,155 Tutor 9,390 765 $10,155.00 10,155 $124.760.00 SERVICE CONTRACTS Type of Service Contract Amount Total Compensation CDBG Funds Requested, $0,00 $0.00 $0.00 $0.00 $0.00 $0.00 $0.00 $0.00 $0.00 Attachment 1(a) 75B-42 Organization Name: Program Name: Sa PUBLIC SERVICE PROGRAM BUDGET PROPOSAL Santa Ana Police Department wMilri rope CATEGORY --"-W EXPENDITURES FUNDED BY SANTA ANA CDBG EXPENDITURES FUNDED BY OTHER SOURCES TOTAL PROGRAM/PROJECT BUDGET Salaries, (full time) $271,269.00 $271,269.00 Salaries, (part time) 124,760 124,760 Program Cost 6,175 6,175 Excursions 13,065 $13,065.00 Knights of Pythias 20,000 $20,000.00 $0.00 $0.00 $0.00 $a.oo $o.oo TOTAL $144,000.00 $291,269.00 $435,269,00 rKVVK1AIV1 KCVCNuE LIST ALL OTHER PROGRAM RESOURCES "Fundin Source" total must e Ual "Total Pro ram Bud et" list d b FUNDING SOURCE e a ova, AMOUNT Santa Ana CDBG 144,000 City General Funds County State Federal Other-Knights of Pythias 20,000 Other-Police Special Revenue 271,269 TOTAL $435,269.00 Attachment 1(b) 75B-43 75B-44 I. A. B. C. E. CDBG 2013-2014 APPLICATION FORM DUE DATE: 5:00 p.m., January 16, 2013 ORGANIZATIONAL Department Name: Program/Project Name: Mailing Address: Contact Name: Title: Telephone: Fax: E-Mail: PRCSA-Libra After-School Homework Help and Tutoring Program 26 Civic Center Plaza Santa Ana CA 92701 Silvia Cisneros Senior Librarian 714-647-5244 714-647-8235 scisneros@santa-ana.org II. SERVICE AND FUNDING A. Identify which eligible activity is being proposed. (example Basic Eligible Activity (c) Public Facilities and Improvements. B. Identify which national objective will be met. B.1. If Area-Benefit, Identify the boundaries of the service area. B.2. If Limited Clientele-Presumed Beneficiary, Identify the presumed beneficiary category and the estimated number to benefit from the service B.3. If Limited Clientele-Greater than 51% Low-income (LI), Identify the estimated number to benefit from the service and of those the percentage expected to be low-income B.4. If Low-Income Housing, Identify the estimated number of housing units to be filled with low-income households. B,5 C, If Job Creation/Retention, identify the number of job created andlor retained for low-income individuals Indicate the CDBG funding amount requested. 2 Basic Eligible Activity (e) Public Services ? Area-Benefit ? Limited Clientele-Presumed Beneficiary ® Limited Clientele-Greater than 51% Low-Income ? Low-Income Housing ? Job Creation/Retention N/A NIA Presumed Beneficiary N/A Estimated People to be Served 3,700 Estimated People to be Served 800/6 Estimated Percentage of People who are LI N/A Estimated number of Housing Units N/A Created N/A Retained $258,063 i i 75B-45 III. PROGRAM/PROJECT DESCRIPTION-DETAIL In the space below, describe the program/project. Include information as to how the program/project will benefit iow-income peopiemousenoias. (max. cnar. zuuu) The After-School Homework Help and Tutoring program provides free bilingual tutoring services in all school subjects to all Santa Ana students In grades K-12. Tutors work with students to help them understand and complete homework assignments. In addition, the program offers special courses in the areas of reading, math, science, art, technology, and health, to strengthen and develop the academic, social, behavioral, communication, life and career skills of children, adolescents and young adults. The tutoring of adolescents and many programs for children take place in and are managed by TeenSpace tutors. TeenSpaces also bring to the program an average of 45 specialized programs on a weekly basis during the school-year and an average of 100 programs during the summer months aimed at the overall development of Middle School, High School, and Transition Age/ College students. The Learning Center and TeenSpace tutoring programs combine to provide: • Qualified bilingual tutors • Access to computers and Internet • Interactive academic enhancement through educational software • Introductory and advanced computer workshops • Research assistance • College Preparation • Career Guidance and Career Skills Development Programs • Life Skills Development for Transitioning to Adulthood Programs • Leadership Skills Training • Civic Engagement training and mentorship • Specialized intervention programs for probation youth and high-school dropouts Through the Library's free tutoring program, low income families have the opportunity to provide their children with the same quality tutoring that students who can afford to pay $60 per hour receive. The program provides low-income students with a low student to tutor ratio giving each student the sustained attention required to master challenging material. Through our program, low-income students can always count on access to a place that will offer them educational activities after school to _keep them safe and productive. IV. STATEMENT OF NEED In the space below, describe why this program/project is needed, Include information as to any effects if CDBG Tunas are not awaraea ana wnetner simn_ar programs/pro)ects are avaname in the community. (max. cnar. zuuu) According to Santa Ana Unified School District, 36 of its elementary schools have been identified for program improvement for not making Adequate Yearly Progress (AYP) and 20 of those have qualified for Supplemental Educational Services (SES). For fiscal year 2010-2011, SAUSD had 2,662 eligible students on a waiting list to receive those services. Each year the number on the waiting list increases. After-School Homework Help and Tutoring is the approach many teachers and parents are taking when they see a child struggling with academic subjects. Although there are other programs within the city that provide tutoring services, such as SAUSD, THINK TOGETHER, and Kidworks, our program has proved popular with the community. Parents praise our style of tutoring and special courses. In addition, our program offers the community consistent hours, help in all subject areas, and serves students K-12, in contrast to other programs that focuson one subject or provide service to a specific age group. In addition, our Teen programs offer unique service to our youth in that 90% of tutors grew up in the city and are in various levels of their undergraduate and graduate education. Seventy percent are graduates of the TeenSpace program, and have a vested an Intense personal interest in giving back to their community by mentoring the next generation. It is a measure of the program's success that a large number of youths who participate in the TeenSpace program have become the active youth leadership core of various youth serving organizations throughout the city. Today's low-income youth face many challenges. These are compounded by the scarcity of resources to help them face those challenges. Together, the Learning Centers and TeenSpace programs offer nearly 4,000 young people the opportunity to develop fully, academically and socially. Without CDBG funds, these young people will not have that opportunity. 75B-46 VIII. CERTIFICATIONS A. Applicant certifies that it will not discriminate against any employee or applicant for employment because of race, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, marital status, sex or age, in compliance with Government Code 12900, of seq. Applicant agrees to take affirmative action to insure that applicants are employed, and that employees are treated during employment, without regard to their race, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, marital status, sex or age. 8. Applicant certifies that it does not discriminate against any person wishing to benefit from their servlces/program on the basis of race, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, marital status, sex or age. IX. SIGNATURE I hereby certify that, to the best of my knowledge, all statements made in this application are true and correct. If funds are granted to our organization, they will be used for a CDBG-eligible purpose. I understand that liability and workers compensation insurance will be required for our group, and that our formal agreement with the City will specify other reporting and programmatic provisions. Name Gerardo Mouet Title Executive Director, PRCSA Signature Date lf?Jr' ?3 rA ez.?$ 75B-47 CDBG FUNDED PERSONNEUSERVICE CONTRACTS AnmiMISTRATfVF STAFF Position Title Annual Salary Annual Benefits Total Compensation CDBG Funds Requested Senior Librarian - 80% 58,403 21,351 $79,784.00 Principal Librarian - 30% 24,265 5,118 $29 383.00 Libra Technician - 40% 24,449 10,197 $34,646.00 Teens Pdnci al Librarian-40% 33,261 6 796 $40,057.00 $0.00 $0.00 $0.00 $0.00 $0.00 Orznr;RARA STAFF Position Title Annual Salary Annual Benefits Total Compensation CDBG Funds Requested Teens ace/Jerome $0.00 8 Sr. Tutors 84,080 6,862 $90,942.00 90,942 $0.00 Main/NHP Learning Centers $0.00 17 Tutors 154,513 12,608 $167,121.00 167,121 $0.00 $0.00 $0.00 $258,063.00 SFR\/IrP r nMTRArTS Type of Service Contract Amount Total Compensation CDBG Funds Requested , $0.00 $0.00 $0.00 $0.00 $0.00 $0.00 $0.00 $0.00 $0.00 Attachment 1(a) i 7 75B-48 PUBLIC SERVICE PROGRAM BUDGET PROPOSAL Organization Name: PRCSA-Library Program Name: After-School Homework Help and Tutoring EXPENDITURES CATEGORY EXPENDITURES FUNDED BY SANTA ANA CDBG EXPENDITURES FUNDED BY OTHER SOURCES TOTAL PROGRAM/PROJECT BUDGET Administrative Staff $183,860.00 $183,860,00 Program Staff 258,063 258,063 0 0 0 0 0 0 0 0 TOTAL $258,063.00 $183,860,00 $441,923.00 PROGRAM REVENUE LIST ALL OTHER PROGRAM RESOURCES "Fundin Source" total must equal "Total Pro ram Bud et" listed above FUNDING SOURCE AMOUNT Santa Ana CDBG 258,063 City General Funds 183,860 County State Federal Other- Other- TOTAL $441,923.00 Attachment 1(b) 8 75B-49 75B-50 I. A. B. C. E. CDBG 2013-2014 APPLICATION FORM DUE DATE: 5:00 p.m., January 16, 2013 ORGANIZATIONAL Department Name: Program/Project Name: Mailing Address: Contact Name: Title: Telephone: Fax: E-Mail: Cif of Santa Ana, Parks, Recreation, and Community Services Agency M-23 Project PRIDE 20 Civic Center Plaza 3` Floor, Santa Ana, CA 92702 Anthony Novella Community Services Supervisor 714-571-4239 714-571-4209 anovella@santa-ana.org II. SERVICE AND FUNDING A. Identify which eligible activity is being proposed. (example Basic Eligible Activity (c) Public Facilities and Improvements. Identify which national objective will be met. B.I. If Area-Benefit, identify the boundaries of the service area. B.2. If Limited Clientele-Presumed Beneficiary, Identify the presumed beneficiary category and the estimated number to benefit from the service B.3. If Limited Clientele-Greater than 51% Low-Income (LI), Identify the estimated number to benefit from the service and of those the percentage expected to be low-income B.4. If Low-income Housing, Identify the estimated number of housing units to be filled with low-income households. 6.5. If Job Creation/Retention, identify the number of job created and/or retained for low-income individuals C. Indicate the CDBG funding amount requested. Basic Eligible Activity (a) Public Services ? Area-Benefit ? Limited Clientele-Presumed Beneficiary ® Limited Clientele-Greater than 51% Low-Income ? Low-Income Housing ? Job Creation/Retention Presumed Beneficiary Estimated People to be Served 950 Estimated People to be Served 750 Estimated Percentage of People who are LI Estimated number of Housing Units Created Retained $150,000 75B-51 III. PROGRAM/PROJECT DESCRIPTION-DETAIL In the space below, describe the program/project. Include information as to how the program/project will benefit low-income people/households. (max. char. 2000) Project PRIDE provides positive alternatives for youth through recreation/volunteer activities that provide opportunities for all family members to engage in recreational activities and to make meaningful contributions to their communities. Family PRIDE Clubs meet regularly at eight sites in Santa Ana, including Santa Ana Senior Center, Roosevelt Elementary School, Southwest Senior Center, and El Salvador, Salgado, Memorial, Santa Anita, and Logan Recreation Centers. Family PRIDE Clubs participate in interactive activities and learn the importance of family recreation as a way to build strong families and prevent problem behaviors. Club members plan and produce a Family Picnic, Family Campout, Arts & Crafts Competition, and Volunteer Recognition Ceremony. Club members participate and volunteer in city-wide events, including the Madison Park Walk-A-Thou & Resource Fair, Cesar Chavez Community Fair, Health & Fitness Fair, Townsend/Raltt Community Resource Fair, and the annual end of summer talent show. Club members engage in volunteer community service projects. They assist with program fundraisers, with recreation and senior center activities, and with community clean-up and graffiti removal projects. The PRIDE Kayaking Program trains/prepares teens to participate in local, county, state, and national tournaments. Teens receive rigorous training on the water and in the weight roam to develop strength, endurance, and racing skills. Teen Kayakers represent the City of Santa Ana in local and regional tournaments. The program serves teens who are selected based on school referrals. The Gardening Component will teach youths and their families to adopt healthy food habits such as planning, preparing and sharing meals using food grown in their own gardens. A series of workshops will teach PRIDE families how to create home-based and/or community gardens in their yard, patio, or balcony and how to use the food produced in healthy family meals. IV. STATEMENT OF NEED In the space below, describe why this program/project is needed. Include information as to any effects if CDBG funds are not awarded and whether similar programs/projects are available in the community. (max. char. zu0U) Santa Ana has the highest poverty rate in Orange County, as well as one of the highest unemployment rates in the State. Santa Ana's residents are some of the youngest in the country among cities with populations over 100,000, with a median age of 29.3 years. Approximately 30.7% of Santa Ana's residents are under 18. Santa Ana has one of the highest obesity rates among California residents with over 70% of adults and 35% of children being overweight or obese malting Santa Ana the second worst in the State in terms of fitness. The low-income status of Santa Ana residents prevents them from accessing recreational venues that are generally expensive and clearly, this population needs to increase its level of physical fitness and healthy habits to combat the high rates of obesity and the problems associated with being overweight. Santa Ana's youth face many obstacles in addition to low income and health problems such as high density, low academic achievement, language barriers, and neighborhoods with high rates of gang and drug activity, These risk factors Invariably lead young people in Santa Ana to get involved in gangs and other negative behaviors. Project PRIDE connects youths to their family through recreation and volunteerism that brings recognition for the entire family and helps families to learn and practice healthy behaviors, both physically and socially. There is no other program In Santa Ana that addresses these issues for the entire family. Without Project PRIDE, hundreds of youths and their families will not have access to recreational activities that create positive bonding within the family and to their community. They will continue to engage in unhealthy habits and negative behavior that create a burden to the Santa Ana community. 75B-52 VIII. CERTIFICATIONS A. Applicant certifies that it will not discriminate against any employee or applicant for employment because of race, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, marital status, sex or age, In compliance with Government Code 12900, et seq. Applicant agrees to take affirmative action to insure that applicants are employed, and that employees are treated during employment, wlthout regard to their race, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, marital status, sex or age. B. Applicant certifies that it does not discriminate against any person wishing to benefit from their services/program on the basis of race, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, marital status, sex or age. IX. SIGNATURE I hereby certify that, to the best of my knowledge, all statements made in this application are true and correct. If funds are granted to our organization, they will be used for a CDBG-eligible purpose, I understand that liability and workers compensation insurance will be required for our group, and that our formal agreement with the City will specify other reporting and programmatic provisions. Name Gerardo Mouet Signatur ?- 0 Title Executive Director, PRCSA oatP.. 75B-53 ADMINISTRATIVE STAFF CDBG FUNDED PERSON NEUSERVICE CONTRACTS Position Title Annual Salary Annual Benefits Total Compensation CDBG Funds Requested Program Coordinator 19,506 1.592 $21,098.00 21,098 $0.00 $0.00 $0.00 $0.00 $0.00 $0.00 $0.00 $21,098.00 PROGRAM STAFF Position Title Annual Salary Annual Benefits Total Compensation CDBG Funds Requested Senior Program Leader 13,846 1,037 $14,883.00 14,883 Senior Program Leader 14,453 1,048 $15,501.00 15,501 Senior Program Leader 14,453 1,048 $15,501.00 15,501 Senior Program Leader 15,161 1,099 $16,260.00 16,260 Senior Program Leader 15,161 1,099 $16.260.00 16,260 Senior Program Leader 15,161 1 099 $16,260.00 16,260 Senior Program Leader 15,161 1,099 $16,260.00 16,260 Program Coordinator 16 762 1,215 $17,977.00 17,977 $128,902.00 SERVICE CONTRACTS Type of Service Contract Amount Total Compensation CQBG Funds Requested $0,00 $0.00 $0.00 $0.00 $0.00 $0.00 $0.00 $0.00 $0,00 Attachment 1(a) 6 75B-54 PUBLIC SERVICE PROGRAM BUDGET PROPOSAL Organization Name: City of Santa Ana, Parks, Recreation, an Program Name: Project PRIDE Fvbr:Kin1T1 IDCQ CATEGORY EXPENDITURES FUNDED BY SANTA ANA CDBG EXPENDITURES FUNDED BY OTHER SOURCES TOTAL PROGRAM/PROJECT . BUDGET Administrative 21,098 $23,509.00 $44,607.00 Program Staff 128,902 128,902 Office Supplies 8,000 8,000 Program Supplies 4,000 4,000 Program Transportation 1,500 1,500 0 0 0 0 0 TOTAL $150,000.00 $37,009.00 $187,009.00 ' VKUUKPUV1 KEVtNUt LIST ALL OTHER PROGRAM RESOURCES "Funding Source" total must enual "Tntal Prnnram Ritr+nn+" lic+nrl nk-. FUNDING SOURCE AMOUNTy~ Santa Ana CDBG 150,000 City General Funds 37,009 County State Federal Other- Other- TOTAL $187,009.00 Attacl rent 1(b) 75B-55 75B-56 I. A. B. C. E. 11. A. CDBG 2013-2014 APPLICATION FORM DUE DATE: 5:00 p.m., January 16, 2013 ORGANIZATIONAL Department Name: Program/Project Name: Mailing Address: Contact Name: Title: Telephone: Fax: E-Mall: City of Santa Ana - Parks, Recreation and Community Services Agency M-23 Senior Health and Nutrition Pro ram 20 Civic Center Dr., Santa Ana, CA 92702 Juan L. Lara Community Services Supervisor 714 571-4259 714 547-5673 jlara@santa-ana.org SERVICE AND FUNDING Identify which eligible activity is being proposed. (exampie: Basic Eligible Activity (c) Public Facilities and Improvements. B. Identify which national objective will be met. B.1. If Area-Benefit, identify the boundaries of the service area. B.2. If Limited Clientele-Presumed Beneficiary, Identify the presumed beneficiary category and the estimated number to benefit from the service B.3. If Limited Clientele-Greater than 51 % Low-Income (LI), Identify the estimated number to benefit from the service and of those the percentage expected to be low-income 8.4. If Low-Income Housing, Identify the estimated number of housing units to be filled with low-income households. B.5, If Job Creation/Retention, identify the number of job created and/or retained for low-income individuals C. Indicate the CDBG funding amount requested. Basic Eligible Activity (e) Public Service ? Area-Benefit ® Limited Clientele-Presumed Beneficiary ? Limited Clientele-Greater than 51 % Low-Income ? Low-Income Housing ? Job Creation/Retention Senior Citizens Presumed Beneficiary 1585 Estimated People to be Served Estimated People to be Served Estimated Percentage of People who are Ll Estimated number of Housing Units Created Retained $80,000.00 75B-57 Ill. PROGRAM/PROJECT DESCRIPTION-DETAIL In the space below, describe the program/project. Include information as to how the program/project will benefii _ low-income people/households. (max. char. 2000) The Senior Health and Nutrition Program is a two-pronged approach to alleviate poor nutrition and Isolation among the vulnerable 62+ population in Santa Ana by providing healthy meals Monday through Friday and by connecting seniors to other services they may be in need of. The purpose of the program is to improve the quality of life for older adults and their families by creating a safety net of health, nutrition, and supportive services designed to enhance their independence, well being, and dignity. The Senior Center Lunch Program component provides a focal point for seniors where they can come together In a supportive environment for well-balanced noon meals, The senior center envirfonment offers a comfortable, accessible link to other services and activities that keep the seniors active and fit. The Senior Center Lunch Program also alleviates poor nutrition among low-Income elderly, reduces social isolation, and provides a hot nutritious lunch in a safe and friendly environment. This component is offered at three sites, including Santa Ana Senior Center, Southwest Senior Center and Vietnamese Community Center, all of which are located in Santa Ana. The Home Delivery Meals component provides basic food and nutrition for seniors who are frail, isolated, and or homebound. This component includes home delivered meals, case management, in-home services (personal care, homemaking, and chores), home safety checks, a friendly visitor program, daily contact with meal delivery program personnel, and other services as needed. Participants receive 2 meals per day, 6 days per week and are assigned a case manager to help coordiante their care and meet their needs. IV. STATEMENT OF NEED In the space below, describe why this program/project is needed. Include Information as to any effects if GDBG tunas are not awaraea ana wnetner simuar programs/projects are avatlame in the community. (max. char. zuuu The senior citizen population in Santa Ana is predominatly low-income and greatly underserved. The Senior Health and Nutrition Program meets the need for a healthy and nutritious meal on a daily basis in a safe and social environment for the senior population in the city. Without this program, over 1300 low-income senior citizens and close to 300 frail or home bound senior citizens wlll be at risk of a diminished quality of life, endangering their health and isolating them from their peers and families. There are no other similar programs in the City of Santa Ana that would be able to meet this need. Seniors would need to travel to neighboring cities and may not qualify to receive this service from other cities because of residency requirements by similar programs. 75B-58 VIII. CERTIFICATIONS A. Applicant certifies that it will not discriminate against any employee or applicant for employment because of race, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, marital status, sex or age, in compliance with Government Code 12900, et seq. Applicant agrees to take affirmative action to insure that applicants are employed, and that employees are treated during employment, without regard to their race, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, marital status, sex or age. B. Applicant certifies that it does not discriminate against any person wishing to benefit from their services/program on the basis of race, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, marital status, sex or age, IX. SIGNATURE I hereby certify that, to the best of my knowledge, all statements made In this application are true and correct. If funds are granted to our organization, they will be used for a CDBG-eligible purpose. I understand that liability and workers compensation insurance will be required for our group, and that our forma[ agreement with the City will specify other reporting and programmatic provisions. Name Gerardo Mouet Signature Title Executive Director, PRCSA Dahl e??/S--I3 75B-59 ADMINISTRATIVE STAFF CDBG FUNDED PERSONNEUSERVICE CONTRACTS Position Title Annual Salary Annual Benefits Total Compensation CDBG Funds Requested $0.00 $0.00 $0.00 $0.00 $0.00 $0.00 $0.00 $0.00 $0.00 PROGRAM STAFF Position Title Annual Salary Annual Benefits Total Compensation CDBG Funds Requested $0.00 $0.00 $0.00 $0.00 $0.00 $0.00 $0.00 $0.00 $0.00 SERVICE CONTRACTS Type of Service Contract Amount Total Compensation CDBG Funds Requested -Congregate and homebound 80,000 $80,000.00 80,000 deliver meals $0.00 $0.00 $0.00 $0.00 $0.00 $0.00 $0.00 $so,aoo.oo Attachment 1(a) 75B-60 PUBLIC SERVICE PROGRAM BUDGET PROPOSAL Organization Name: City of Santa Ana - Parks, Recreation an Program Name: Senior Health and Nutrition Program FXPFNnITI PPC-' CATEGORY EXPENDITURES FUNDED BY SANTA ANA CDBG EXPENDITURES FUNDED BY OTHER SOURCES TOTAL PROGRAMIPROJECT BUDGET Administrative Staff 0 $7,252.00 $7,252.00 Program Staff 0 25,190 25,19D Contractual Services 80,000 170,100 250,100 Office Supplies 0 Rent/Lease 0 Communications 0 Utilities 0 Insurance 0 0 0 TOTAL $80,000.00 $202,542.00 $282,542.00 rRVt7K1KIV1 KtVr.NUt LIST ALL OTHER PROGRAM RESOURCES "Fundino Source" total must Pnual "Tnfal Prnnrnm Rriti-f" Iio+oA ?k., - FUNDING SOURCE AMOUNT V~ y Santa Ana CDBG 80,000 City General Funds 32,442 County State Federal Other-Older American Act Funds 170,100 Other- TOTAL $282,542.00 Attachment 1(b) 75B-61 75B-62 1. A. B. C. E. II. A. B B.1 CDBG 2013-2014 APPLICATION FORM DUE DATE: 5:00 n.m., January 16, 2013 ORGANIZATIONAL Department Name: Program/Project Name: Mailing Address: Contact Name: Title: Telephone: Fax: E-Mail: City of Santa Ana Community Development A enc Youth Customer Service Pr ram 20 Civic Center Plaza M-76, Santa Ana, CA 92701 Linda Oberman Economic Development Manager 714-647-6991 714-565-2602 -Tob-erman@santa-ana.org SERVICE AND FUNDING Identify which eligible activity is being proposed. (examp)e Basic Eligible Activity (c) Public Facilities and Improvements. identify which national objective will be met. If Area-Benefit, identify the boundaries of the service area. 8.2. If Limited Clientele-Presumed Beneficiary, Identify the presumed beneficiary category and the estimated number to benefit from the service B,3, if Limited Clientele-Greater than 51% Low-Income (LI), Identify the estimated number to benefit from the service and of those the percentage expected to be low-income B,4. If Low-Income Housing, Identify the estimated number of housing units to be filled with law-income households, B.5. If Job Creation/Retention, identify the number of job created and/or retained for low-income individuals C. Indicate the CDBG funding amount requested. 2 Basic Eligible Activity (e) Public services D Area-Benefit ? Limited Clientele-Presumed Beneficiary ® Limited Clientele-Greater than 51% Low-Income ? Low-income Housing ? Job Creation/Retentlan Presumed Beneficiary Estimated People to be Served 625 Estimated People to be Served 100% Estimated Percentage of People who are LI Estimated number of Housing Units Created Retained $249,062 75B-63 III. PROGRAMIPROJECT DESCRIPTION-DETAIL In the space below, describe the program/project. lour-income DeoDle/households. (max, char. 20001 The Youth Customer Service Training program will provide tough job market. Include information as to how the program/project will benefit job skills that will make them competitive in today's Retail jobs offer flexible schedules for youth attending school while providing communication, customer service, sales and management skills. These transferable skills open the door to entry level occupations such as receptionists, front office clerks, bank tellers and other occupations that are stepping stones to sustainable careers. The program will provide pathways to employment for youth by offering employability skills, resume workshops, customer service workshops and referrals to training and education programs, job search assistance, and a youth joblresource fair. The job/resource fair will be targeted for program youth as an avenue to obtain employment. The event will be held at the Santa Ana WORK Center (SAWC) and all Santa Ana youth will be welcome. The SAWC will serve 625 Santa Ana low income youth ages 16-21 eligible to work in the US. Services will be provided at the SAWC, local high schools including High School Inc, and other local community organizations to ensure accessibility of services to all Santa Ana youth, Partnerships will be established with the Santa Ana Chamber of Commerce, Westfield Main Place Mall, the Santa Ana Auto Mall, and local retailers along the Bristol Corridor and Downtown Santa Ana to identify job opportunities for youth. IV. STATEMENT OF NEED In the space below, describe why this program/projeot is needed. Include information as to any effects if CDBG Tunas are not awaraea ana wnetner similar programs/projects are available in the community. (max. char. 20C According to the most recent State labor report, nearly 12% of Santa Ana's residents are unemployed. On a national level youth unemployment is estimated at about 17.1%. Youth seeking employment have to compete with experienced adults for jobs. It is important and train today's youth in the skills they will need to be successful in their future careers and guide them into careers that lead to self-sufficiency, CDBG funding would be utilized to fund the customer service training, employability and resume workshops, and the joblresource fair coordination. Similar program are provided through the Santa Ana WORK Center utilizing federal funding, however those programs serve approximately 150 youth per year and have strict eligibility requirements which do not make them accessible to a large part of Santa Ana's low income youth. CDSG funding would allow those low income youth an opportunity to obtain preparation for the workforce, This program will prepare youth for the labor force to ensure they are able to compete in an environment with 17,1 % youth unemployment (US Bureau of Labor Statistics, July 2012), 75B-64 VIII. CERTIFICATIONS A. Applicant certifies that it will not discriminate against any employee or applicant for employment because of race, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, marital status, sex or age, in compliance with Government Code 12900, of seq. Applicant agrees to take affirmative action to insure that applicants are employed, and that employees are treated during employment, without regard to their race, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, marital status, sex or age, B. Applicant certifies that it does not discriminate against any person wishing to benefit from their servicestprogram on the basis of race, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, marital status, sex or age, IX. SIGNATURE I hereby certify that, to the best of my knowledge, all statements made In this application are true and correct. If funds are granted to our organization, they will be used for a CDBG-eligible purpose. I understand that liability and workers compensation insurance will be required for our group, and that our formal agreement with the City will specify other reporting and programmatic provisions, Name ICI Ida C) tw Mw\ Signature "ry, 6-) Title Fc'Mce?i j aoxt?&' Date 4 75B-65 CDBG FUNDED PERSONNEL/SERVICE CONTRACTS Ar,NnvKrICTb A'T1%/C CTACC Position Title Annual Salary Annual Benefits Total Compensation CDBG Funds Requested $0,00 $0.00 $0.00 $0:00 $0.00 $0.00 $0.00 $0.00 $0,00 oonr3DAKA 0rA= Position Title Annual Salary Annual Benefits Total Compensation CDBG Funds Requested Workforce Specialist II 72,733 35,640 $108,373.00 108,373 Workforce Specialist 11 72,733 35,640 $108,373.00 108,373 Senior Office Assistant 14,917 9 399 $24,316,00 24,316 $0.00 $0.00 $0.00 $0.00 $0.00 $241,062.00 CaMAr`C eInkYTDAr`TC Type of Service Contract Amount Total Compensation CDBG Funds Requested $0.00 $0.00 $0.00 $0.00 $0.00 $0.00 $0.00 $0.00 $0.00 Attachment 1(a) 6 75B-66 Organization Name Program Name: Yc PUBLIC SERVICE PROGRAM BUDGET PROPOSAL of Santa Ana Community Development EXPENDITURES CA'T'EGORY EXPENDITURES FUNDED BY SANTA ANA CDBG EXPENDITURES FUNDED BY OTHER SOURCES TOTAL PROGRAM/PROJECT BUDGET Staff Salaries & Benefits 241,062 $241,062.00 Office Supplies 5,000 6,000 Testing 3,000 3,000 $0.00 $0.00 $0.00 $0,00 $0.00 $0.00 $0.00 TOTAL $249,062.00 $0.00 $249,062.00 PROGRAM REVENUE LIST ALL OTHER PROGRAM RESOURCES "Fundinq Source" total must eaual "Total Proaram BudnPt" ktarl ahmp FUNDING SOURCE AMOUNT Santa Ana CDBG 249,062 City General Funds County State Federal Other- Other- TOTAL $249,062.00 Attachment I (b) 75B-67 75B-68 1. A. B, C. E, II. A. CDBG 2013-2014 APPLICATION FORM DUE DATE: 5:00 p.m. January '_t_6 2013 ORGANIZATIONAL Department Name: Program/Project Name: Mailing Address: Contact Name: Title: Telephone: Fax: E-Mail: Parks Recreation and Community Services Agency M-75 Pacific Electric Park Improvements 28 Civic Center Dr. Santa Ana, CA 92702 Ron Ono Administrative Services Manager 714 571-4220 714 571-4211 rono@santa-ana.org SERVICE AND FUNDING Identify which eligible activity is being proposed. (exampl( Basic Eligible Activity (c) Public Facilities and Improvements. B. Identify which national objective will be met. B.1. If Area-Benefit, identify the boundaries of the service area. B.2. If Limited Clientele-Presumed Beneficiary, Identify the presumed beneficiary category and the estimated number to benefit from the service 8.3. If Limited Clientele-Greater than 51 % Low-Income (LI), Identify the estimated number to benefit from the service and of those the percentage expected to be low-income B.4. If Low-Income Housing, Identify the estimated number of housing units to be filled with low-income households, 8.5. If Job Creation/Retention, Identify the number of job created and/or retained for low-income individuals C. Indicate the CDBG funding amount requested. Public Facilities and Improvements ® Area-Benefit ? Limited Clientele-Presumed Beneficiary ? Limited Clientele-Greater than 51% Low-Income ? Low-Income Housing ? Job Creation/Retention main Street to Standard; Edinger to Chestnut Presumed Beneficiary Estimated People to be Served Estimated People to be Served Estimated Percentage of People who are LI Estimated number of Housing Units Created Retained $2,290,300.00 75B-69 III. PROGRAM/PROJECT DESCRIPTION-DETAIL In the space below, describe the program/project. Include information as to how the program/project will benefit low-income people/households. (max, char. 2000 The proposed project is to develop a 1.4 acre park site on the northeast corner of Orange Avenue and McFadden Avenue, The property is owned by the City of Santa Ana and adjacent to the Pacific Electric Bike Trail that runs along the east side of Maple Street. The site is surrounded by single family residential property. Approximately 15,634 residents live within a 112 mile radius of the site, of which 3,106 residents are below the poverty level, There are no parks/open space available within a 1/2 mile radus of the site for the immediate residents. The Pacific Electric Bike Trail, along the east side of the property, connects to the Santa Ana River Bike Trail and is a key part of the Santa Ana Golden Loop Bike Trail System that will eventually provide a complete bicycle circulation loop around the city for all Santa Ana residents. The Pacific Electric Park improvements will provide recreational opportunities for the immediate residents and Will also play a key role in providing a bike reststop for the Golden Loop Bike Trail System. Over six community outreach meetings were held around the site to obtain community input on the improvements and design of the park. The proposed park Improvements will include a play equipment area for all ages, a community garden, fruit tree grove, Instructional amphitheater area, jogging/exercise path, shade structure, restroom, bike rest stop, drinking fountains, benches, drought tolerant landscape, dry stream bed, block wall between the residential property and park site, automatic irrigation system, security lighting and park slgnage. The preliminary soils testing of the site, the legal description, and the CEQA process (Mitigated Negative Declaration) has been completed. The community input process is 90% completed. Staff anticipates one additional community meeting be held to address any remaining questions. IV. STATEMENT OF NEED In the space below, describe why this program/project is needed. Include information as to any effects if CDBG funds are not awarded and whether similar programs/projects are available in the community. (max. char. 2000) There are no park/open space within a 1/2 mile radius of this site. Majorvehicluar arterials on the west and south side of the property creates a traffic barrier for children and residents to access other parks beyond the 1/2 mile radius. This site will also be one of the key bicycle rest stops along the Golden Loop Bike Trail System that will provide access to restrooms and drinking fountains. The residents in the immediate area is in the medium to low income level of which 3,106 residents are below the poverty line. The park will provide play equipment for children and an area for the elderly to spend a leisure day exercising along the decomposed granite walking path or tending to vegetables In the community garden. The improvements will provide residents an opportunity to plant their own vegetables, harvesting fruit, jogging, resting and have immediate access to the adjacent bike trail system. CDBG funding is desperately needed to develop this park site. Park Bond funding is not available at this time, Federal/State Grants are minimal and not enough to develop the park site. CDBG funding is the only funding opportunity to develop the site. The closes park, play area and community garden opportunity available is at Madison Park, over a 1/2 mile south of this site. To access Madison Park residents would have to cross a heavily traveled arterial street (McFadden Avenue). 75B-70 VIII. CERTIFICATIONS A. Applicant certifies that it will not discriminate against any employee or applicant for employment because of race, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, marital status, sex or age, in compliance with Government Code 12900, of seq. Applicant agrees to take affirmative action to insure that applicants are employed, and that employees are treated during employment, without regard to their race, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, marital status, sex or age. B. Applicant certifies that it does not discriminate against any person wishing to benefit from their services/program on the basis of race, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, marital status, sex or age. IX. SIGNATURE I hereby certify that, to the best of my knowledge, all statements made in this application are true and correct, If funds are granted to our organization, they will be used for a CDBG-eligible purpose. I understand that liability and workers compensation insurance will be required for our group, and that our formal agreement with the City will specify other reporting and programmatic provisions. Name Gerardo Mouet Signature Title Executive Director, PRCSA S` - (3 Date /-I A4NQ1 4 75B-71 PUBLIC SERVICE PROGRAM BUDGET PROPOSAL Organization Name: Parks, Recreation and Community Services Program Name: Pacific Electric Park Improvements EXPENDITURES CATEGORY EXPENDITURES FUNDED BY SANTA ANA CDBG EXPENDITURES FUNDED BY OTHER SOURCES TOTAL PROGRAM/PROJECT BUDGET Design Engineering 236,930 $236,930.00 Construction 1,579,520 1,579,520 Construction Engineering 157,950 157,950 Contingency 315,900 315,900 0 0 0 0 0 0 TOTAL $2,290,300.00 $0.00 $2,290,300.00 PROGRAM REVENUE LIST ALL OTHER PROGRAM RESOURCES "Funding Source" total must equal "Total Program Budget" listed above. FUNDING SOURCE AMOUNT Santa Ana CDBG 2,290,300 City General Funds County State Federal Other- Other- TOTAL $2,290,300.00 Attachment 1(b) 75B-72 I. A. B. C. E. I[ A B. a. 1. CDBC 2013-2014 APPLICATION FORM DUE DATE: 8:00 P,m-, January 16, 2013 ORGANIZATIONAL Department Name: Program/Project Name: Mailing Address: Contact Name: Title: Telephone: Fax: E-Mail: -City of Santa Ana PWA Residential Street Improvement 20 Civic Center Drive, Santa Ana, CA 927C1 Jason Gabriel SERVICE AND FUNDING Identify which eligible activity is being proposed. (example Basic Eligible Activity (c) Public Facilities and Improvements. Identify which national objective will be met. If Area-Bennefit, identify the boundaries of the service area. B.2. If Limited Clientele-Presumed Beneficiary, Identify the presumed beneficiary category and the estimated number to benefit from the service B.3, If Limited Clientele-Greater than 51% Low-Income (LI), Identify the estimated number to benefit from the service and of those the percentage expected to be low-income BA. If Low-Income Housing, Identify the estimated number of housing units to be filled with low-income households. B.5. If Job Creation/Retention, identify the number of job created and/or retained for low-Income individuals C. Indicate the CDBG funding amount requested, 2 Pubic facilities and improvements ® Area-Benefit ? Limited Clientele-Presumed Beneficiary ? Limited Clientele-Greater than 51% Low-Income ? Low-Income Housing ? Job CreationlRetention CD43G eiJ7' t Are_ Presumed Beneficiary Estimated People to be Served Estimated People to be Served Estimated Percentage of People who are LI Estimated number of Housing Units Created Retained $1,500,1913 75B-73 Ill. PROGRAMIPROJECT DESCRIPTION-DETAIL In the space below, describe the program/project. Include Information as to how the program/project will benefit low-income peop[elhousehoids. (max, char. 2000) Public facilities and Improvements. Acquisition, construction, reconstruction, rehabilitation or installation of public facilities and improvements. Residential street improvements will be undertaken in W. CDA4 G Pl?o f-I.6/c p,-ee, IV. STATEMENT OF NEED In the space below, describe why this program/project is needed. Include information as to any effects If GDBG Tunas are not awaraee ana wnetner simiiar programslpro]ects are available in the community. (max. char. 2000) CDBG funding requested will be used to fund improvements in CDBG eligible areas of the City that receive the highest priority based on the City's infrastructure inventory. Improvements may will include the replacement and rehabilitation of damaged pavement and replacement of damaged curb, gutter, sidewalk and driveways. 3 75B-74 Vill, CERTIFICATIONS A. Applicant certifies that it will not discriminate against any employee or applicant for employment because of race, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, marital status, sex or age, in compliance with Government Code 12900, et seq. Applicant agrees to take affirmative action to Insure that applicants are employed, and that employees are treated during employment, without regard to their race, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condltion, marital status, sex or age. B. Applicant certifies that it does not discriminate against any person wishing to benefit from their services/program on the basis of race, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, marital status, sex or age. iX. SIGNATURE I hereby certify that, to the best of my knowledge, all statements made in this application are true and correct. If funds are granted to our organization, they will be used for a CDBG-eligible purpose, I understand that liability and workers compensation insurance will be required for our group, and that our formal agreement with the City will specify other reporting and programmatic provisions, Name Signature Title bate 4 75B-75 Organization Name: Program Name: Re PUBLIC SERVICE PROGRAM BUDGET PROPOSAL of Santa Ana PWA EX I)i I URES CATEGORY EXPENDTURES FUNDED BY SANTA ANA CDBG EXPENDITURES FUNDED BY OTHER SOURCES T07AL PROGRAM/PROJECT BUDGET Design Engineering 155,250 $155,250.00 Construction Engineering 155,250 155,250 Contract 1,036,000 1,035,000 Contingency 154,698 $154,698,00 $0.00 $0.00 $0.00 $0.00 $0.00 $0.00 TOTAL $1,500,198.00 $0.00 $1,500,198.00 PROGRAM REVENUE LIST ALL OTHER PROGRAM RESOURCES "Funding Source" total must eaual "Total Program Budaet" listed above FUNDING SOURCE AMOUNT Santa Ana CDBG 1,500,198 City General Funds County State Federal Other- Other- TOTAL 1,500,198 Attachment 1(b) 7 75B-76 I. A. B. C. E. IL A. B. CDBG 2013-2014 APPLICATION FORM DUE DATE: 5:00 a.m., January 16, 2013 ORGANIZATIONAL Department Name: Program/Project Name: Mailing Address: Contact Name: Title: Telephone: Fax: E-Mail: Anaheim. CA SERVICE AND FUNDING Identify which eligible activity is being proposed. (example Basic Eligible Activity (c) Public Facilities and Improvements. Identify which national objective will be met. B.1. If Area-Benefit, identify the boundaries of the service area. B.2. If Limited Clientele-Presumed Beneficiary, Identify the presumed beneficiary category and the estimated number to benefit from the service B.3. If Limited Clientele-Greater than 51 % Low-income (LI), Identify the estimated number to benefit from the service and of those the percentage expected to be low-income B.4. If Low-Income Housing, Identify the estimated number of housing units to be filled with low-income households. B.5. If Job Creation/Retention, identify the number of job created and/or retained for low-income individuals C. Indicate the CDBG funding amount requested. Basic Eligiblity (c) Public Facilities and Improvements ? Area-Benefit ? Limited Clientele-Presumed Beneficiary ® Limited Cllentele-Greater than 51 % Low-Income ? Low-Income Housing ? Job Creation/Retention Presumed Beneficiary Estimated People to be Served 15 Estimated People to be Served 100% Estimated Percentage of People who are LI Estimated number of Housing Units Created Retained $90,000 + 5'acJo C4, Cdy / OAVIAJ"aA 2 75B-77 III. PROGRAM/PROJECT DESCRIPTION-DETAIL. In the space below, describe the program/project. Include Information as to how the program/project will benefit low-income peopielnousenoias. (max. cnar. ;euuu) The purpose of Paint Day Santa Ana is to restore hope to low-income seniors and disabled homeowners by completing repairs, restoring and painting their homes, at no cost to the homeowner. The program counters neighborhood blight and promotes community pride through volunteerism. PYHO's 500-member Paint Day Santa Ana volunteer army completes homes In the City of Santa Ana for low- to moderate-income residents, givingpreference to senior, disabled and veteran homeowners. This restoration of hope and revitalization of community takes place annually on Paint Day Santa Ana. Each home receives an average of $7,500 in exterior and landscape Improvements. Specific services provided during the year to execute Paint Day Santa Ana include: 1) screening applicants on the waiting list, 2) outreach to the target nelghborhoolds for additional applicants, 3) meeting with community leadership to accomplish project goals, 4) training project volunteers, 5) securing resources to perform repairs, prep work and painting, 6) assessing all selected homes and creating work plans for each, 7) completing the prep and painting of 15 homes, and 8) recognizing volunteers and sponsors. Santa Ana residents will receive home restoration services for Paint Day that may Include: 1) repairs around the house 2) replacing broken windows and locks, 3) landscaping/tree trimming, 4) garage door repairs, 5) stucco repair and wood replacement, 6) energy audits, 7) smoke detector and carbon monoxide installation, 8) lead paint abatement, 9) prepping and exterior painting, 10) waste removal, 11) fence/gate repair, 12) other needed repairs as discovered. Completed repairs will average $7,500 per house and will denote approximately $112,500 in Santa Ana community development IV. STATEMENT OF NEED In the space below, describe why this program/project is needed. Include information as to any effects if CDIBG funds are not awarded and whether similar programs/projects are available in the community. (max, char. 2000) The financial plights of the oldest citizens in the U.S. is growing much worse according to new studies. Community SeniorServe, a local non-profit serving seniors, recently noted in a newsletter that 44% of all elders do not have enough income to meet their most basic needs, as measured by the Elder Economic Security Index Initiative, For Orange County, this represents more than 137,000 seniors struggling to make ends meet. The 2010 Census Indicates that there are 19,400 senior homeowners living in Orange County with an income of less than $13,300, well below HUD guidelines. Most Americans have two major assets: their homes and their retirement plans. Southern California's home values have started to stablize, however, with the rising cost of medical expenses, the increase In essential living expenses and the decline in retirement portfolios due to the volatility of the stock market, a greater number of seniors finds themselves at risk of financial disaster. Deferred home maintenance, coupled with eroding financial resources, serve only to diminish our seniors' net worth and their hedge against tumultuous economic times. The sky-rocking costs of home rehabilitation services performed by the homeowner represents an unmanageable percent of their annual income. PYHO performs these services at no cost to the homeowners. The inability of seniors and the disabled to maintain their homes due to physical and financial limitations often leads to unsafe living conditions such as broken windows, sunken porches and leaky roofs. Homes in disrepair no only contribute to neighborhool blights, but also pose daily health risks for our frail homeowners. 75B-78 VIII. CERTIFICATIONS A. Applicant certifies that it will not discriminate against any employee or applicant for employment because of race, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, marital status, sex or age, in compliance with Government Code 12900, et seq. Applicant agrees to take affirmative action to insure that applicants are employed, and that employees are treated during employment, without regard to their race, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, marital status, sex or age, B. Applicant certifies that it does not discriminate against any person wishing to benefit from their services/program on the basis of race, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, marital status, sex or age. IX. SIGNATURE 1 hereby certify that, to the best of my knowledge, all statements made in this application are true and correct. If funds are granted to our organization, they will be used for a CDBG-eligible purpose. I understand that liability and workers compensation insurance will be required for our group, and that our formal agreement with the City will specify other reporting and programmatic provisions. Name Debbie chultz Signature 402 Title Executive Director Date 4 75B-79 CDBG FUNDED PERSON NEUSERVICE CONTRACTS AnmINISTRATIVF STAFF Position Title Annual Salary Annual Benefits Total Compensation CDBG Funds Requested Admin Assistant/Bookkeeper 24,000 $24,000.00 4,000 Executive Director 25,600 7,400 $33,000.00 6,000 $0.00 $0.00 $0.00 $0.00 $0.00 $0.00 $10,000.00 PRnr., RAM STAFF Position Title Annual Salary Annual Benefits Total Compensation CDBG Funds Requested Program Director 25,000 $25,000.00 25,000 $0.00 $0.00 $0.00 $0.00 $0.00 $0.00 $0.00 $25,000.00 CFR\/Ir:F r.nNJTRA('TC Type of Service Contract Amount Total Compensation CDBG Funds Requested Lead Abatement 21,000 $21,000.00 21,000 Professional Services 12,000 $12,000.00 12,000 $0.00 $0.00 $0.00 $0.00 $0.00 $0.00 $33,000.00 Attachment 1(a) 6 75B-80 PUBLIC SERVICE PROGRAM BUDGET PROPOSAL Organization Name; Paint Your Heart Out Inc Program Name; Santa Ana Paint Day FYDGAInIT1 1000 EXPENDITURES EXPENDITURES TOTAL CATEGORY FUNDED BY SANTA ANA CDBG FUNDED BY OTHER SOURCES PROGRAMIPROJECT BUDGET, Admin Staff Salary/Bene 10,000 $10,000.00 Program Staff Salary/Bene 25,000 25,000 Contractual/Prof Services 33,000 33,000 Office Supplies 1,000 1,000 Utilities 1,000 1,000 Insurance 800 800 Community Relations 2,700 2,700 Prep/Paint Supplies 16,500 16,500 In-Kind Volunteers 25,000 25,000 0 TOTAL $90,000.00 $25,000.00 $115,000.00 f RVVrv'1m 1[GVCriUC LIST ALL OTHER PROGRAM RESOURCES "F[indlno Rnlirra" tntAi mimt Arflla] "Tntol Drnnrnm Riir-0Il?4-4 .,h.,... FUNDING SOURCE AMOUNT Santa Ana CDBG 90,000 City General Funds County State Federal Other-In-Kind Volunteers 25,000 Other- TOTAL $115,000.00 Attachment 1(b) 7 75B-81 75B-82 I. A. B. C. E. II. A. CDBG 2013-2014 APPLICATION FORM ORGANIZATIONAL DUE DATE: 5:00 P.M, January 16. 2013 Department Name: Program/Project Name: Mailing Address: Contact Name: Title: Telephone: Fax: E-Mail: CI of Santa Ana PRCSA Single Fami Rehab 20 Civic Center Drive Santa Ana, CA 92701 Nancy Edwards Interim Executive Director 714647-5360 SERVICE AND FUNDING Identify which eligible activity is being proposed. (example Basic Eligible Activity (c) Public Facliltles and Improvements. B. Identify which national objective will be met. B.1. If Area-Benefit, identify the boundaries of the service area. B.2. If Limited Clientele-Presumed Beneficiary, Identify the presumed beneficiary category and the estimated number to benefit from the service B.3. If Limited Clientele-Greater than 51 % Low-Income (LI), Identify the estimated number to benefit from the service and of those the percentage expected to be low-income B.4. If Low-Income Housing, Identify the estimated number of housing units to be filled with low-Income households. B.5. If Job Creation/Retention, identify the number of job created and/or retained for low-income individuals C. Indicate the CDBG funding amount requested. Rehabilitation (a)(1) ? Area-Benefit ? Limited Clientele-Presumed Beneficiary ? Limited Clientele-Greater than 51 % Law-Income ® Low-Income Housing ? Job Creation/Retenticn Presumed Beneficiary Estimated People to be Served Estimated People to be Served Estimated Percentage of People who are LI 7 Estimated number of Housing Units Created Retained $350,000 75B-83 PROGRAM/PROJECT DESCRIPTION-DETAIL In the space below, describe the program/project. Include information as to how the program/project will benefit low-income peopiemousenoias. imax. cnar. xuuul § 570.202 Eligible rehabilitation and preservation activities. (a) Types of buildings and improvements eligible for rehabilitation assistance. CDBG funds may be used to finance the rehabilitation of privately owned buildings and improvements for residential purposes, (b) Types of assistance. CDBG funds may be used to finance the following types of rehabilitation activities, and related costs, either singly, or in combination, through the use of grants, loans, loan guarantees, interest supplements, or other means for buildings and improvements described in paragraph (a) of this section, except that rehabilitation of commercial or industrial buildings is limited as described in paragraph (a)(3) of this section. IV. STATEMENT OF NEED In the space below, describe why this program/project is needed. Include information as to any effects if CDBG funds are not awarded and whether similar programs/projects are available in the community. max. char. 2000 The State of California reports that as of January 1, 2009, there were 75,856 housing units in Santa Ana - 59 percent of these units were constructed for homeownership with the balance (41 percent) built to house renters; however, approximately 48 percent of all housing units are presently occupied by renters. Approximately 12,000 homes were built in Santa Ana during the last 30 years and are generally in good condition, but it is important to note that much of Santa Ana's housing was built during between 1960 and 1980. Furthermore, an estimated 27,080 housing units were built before 1960, Many of these homes are being to show signs of disrepair and may greatly benefit from rehabilitation. Overcrowding is another variable that impacts housing condition. According to the City's Neighborhood Preservation staff, approximately 15 to 20 percent of the City's multifamily housing and single-family housing units are overcrowded (based on the State standard for housing occupancy). Despite a significant drop in home values, homeownership in Santa Ana still remains out of reach for many Low- and Moderate-Income households, Similarly, rents limit the housing options for some lower income households. As required by the State, the City's Housing Element outlines a strategy to address housing needs. The City has identified vacant and underutilized land that is suitable for housing development - it is possible that a portion of units may be developed as affordable housing for lower income households. The Housing Element has also identified several barriers to the creation of housing opportunities in Santa Ana. There are several market and environmental constratnts that the City cannot control (e.g., price of land, cost of financing, seismic hazards); however, there are some actions the City can take to mitigate these constraints and those imposed by local government action, These mitigation strategies have been incorporated into the Consolidated Plan. 75B-84 VIII. CERTIFICATIONS A. Applicant certifies that it will not discriminate against any employee or applicant for employment because of race, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, marital status, sex or age, In compliance with Government Code 12900, et seq. Applicant agrees to take affirmative action to insure that applicants are employed, and that employees are treated during employment, wlthout regard to their race, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, marital status, sex or age, B. Applicant certifies that it does not discriminate against any person wishing to benefit from their services/program on the basis of race, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, marital status, sex or age, IX. SIGNATURE I hereby certify that, to the best of my knowledge, all statements made in this application are true and correct. If funds are granted to our organization, they will be used for a CDBG-eligible purpose. I understand that liability and workers compensation insurance will be required for our group, and that our formal agreement with the City will specify other reporting and programmatic provisions. Name Signature Title Date 4 75B-85 PUBLIC SERVICE PROGRAM BUDGET PROPOSAL Organization Name: City of Santa Ana PRCSA Program Name: Single Family Rehab EXPENDITURES CATEGORY EXPENDITURES FUNDED BY SANTA ANA CDBG EXPENDITURES FUNDED 13Y OTHER SOURCES TOTAL PROGRAM/PROJECT BUDGET Loans & Grants'" 350,000 $350,000.00 Includes staffing costs 0 to set up loan/grant 0 $0.00 $0.00 - $0.00 $0.00 $0.00 $0.00 $0,00 TOTAL $350,000.00 $0.00 $350,000.00 PROGRAM REVENUE LIST ALL OTHER PROGRAM RESOURCES "Funding Source" total must equal "Total Program Bud et" listed above. FUNDING SOURCE AMOUNT Santa Ana CDBG 350,000 City General Funds County State Federal Other- Other- TOTAL $350,000.00 Attachment 1 {'b} 75B-86 I. A. B. C. E. Il. A. B. B.1 CDBG 2013-2014 APPLICATION FORM DUE DATE; 5:00 o.m.. January 16, 2013 ORGANIZATIONAL Department Name: Program/Project Name: Mailing Address: Contact Name: Title: Telephone: Fax: E-Mail: 20 Civic Center Drive, Santa Ana, CA 92701 Nancy Edwards Interim Executive Director 714-647-5360 SERVICE AND FUNDING Identify which eligible activity is being proposed. (examplE Basic Eligible Activity (c) Public Facilities and Improvements. Identify which national objective will be met. If Area-Benefit, identify the boundaries of the service area, B.2. If Limited Clientele-Presumed Beneficiary, Identify the presumed beneficiary category and the estimated number to benefit from the service B.3. If Limited Clientele-Greater than 51 % Low-Income (LI), Identify the estimated number to benefit from the service and of those the percentage expected to be low-income 13.4. If Low-income Housing, Identify the estimated number of housing units to be filled with low-income households. B.5. If Job Creation/Retention, identify the number of job created and/or retained for low-income individuals C. Indicate the CDBG funding amount requested. 2 Rehabilitation (a)(1) ? Area-Benefit ? Limited Clientele-Presumed Beneficiary ? Limited Clientele-Greater than 51 % Low-Income ® Low-Income Housing ? Job Creation/Retention Presumed Beneficiary Estimated People to be Served Estimated People to be Served Estimated Percentage of People who are Li 1 Multifamly Housing Project Created Retained $350,000 75B-87 ill. PROGRAM/PROJECT DESCRIPTION-DETAIL In the space below, describe the program/project. Include information as to how the program/project will benefit low-income people/households. (max, char. 2000) § 570.202 Eligible rehabilitation and preservation activities, (a) Types of buildings and improvements eligible for rehabilitation assistance. CDBG funds may be used to finance the rehabilitation of privately owned buildings and improvements for residential purposes. (b) Types of assistance. CDBC funds may be used to finance the following types of rehabilitation activities, and related costs, either singly, or in combination, through the use of grants, loans, loan guarantees, interest supplements, or ether means for buildings and improvements described in paragraph (a) of this section, except that rehabilitation of commercial or industrial buildings Is limited as described in paragraph (a)(3) of this section. IV. STATEMENT OF NEED In the space below, describe why this program/project is needed. Include information as to any effects If CDBG funds are not awarded and whether similar programs/projects are available in the community. (max. cnar. 2uuu The State of California reports that as of January 1, 2009, there were 75,856 housing units in Santa Ana - 59 percent of these units were constructed for homeownership with the balance (41 percent) built to house renters; however, approximately 48 percent of all housing units are presently occupied by renters, Approximately 12,000 homes were built in Santa Ana during the last 30 years and are generally in good condition, but it is important to note that much of Santa Ana's housing was built during between 1960 and 1980. Furthermore, an estimated 27,080 housing units were built before 1960. Many of these homes are being to show signs of disrepair and may greatly benefit from rehabilitation. Overcrowding is another variable that impacts housing condition. According to the City's Neighborhood Preservation staff, approximately 15 to 20 percent of the City's multifamily housing and single-family housing units are overcrowded (based on the State standard for housing occupancy). Despite a significant drop in home values, homeownership In Santa Ana still remains out of reach for many Low- and Moderate-Income households, Similarly, rents limit the housing options for some lower income households, As required by the State, the City's Housing Element outlines a strategy to address housing needs. The City has identified vacant and underutilized land that is suitable for housing development - it is possible that a portion of units may be developed as affordable housing for lower Income households. The Housing Element has also identified several barriers to the creation of housing opportunities in Santa Ana. There are several market and environmental constraints that the City cannot control (e.g,, price of land, cost of financing, seismic hazards); however, there are some actions the City can take to mitigate these constraints and those imposed by local government action. These mitigation strategies have been incorporated into the Consolidated Plan. 75B-88 Vill. CERTIFICATIONS A. Applicant certifies that It will not discriminate against any employee or applicant for employment because of race, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, marital status, sex or age, in compliance with Government Code 12900, of seq. Applicant agrees to take affirmative action to insure that applicants are employed, and that employees are treated during employment, without regard to their race, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, marital status, sex or age. B. Applicant certifies that it does not discriminate against any person wishing to benefit from their services/program on the basis of race, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, marital status, sex or age. IX. SIGNATURE I hereby certify that, to the best of my knowledge, all statements made in this application are true and correct. If funds are granted to our organization, they will be used for a CDBG-eligible purpose, I understand that liability and workers compensation insurance will be required for our group, and that our formal agreement with the City will specify other reporting and programmatic provisions. Name Title Signature Date 75B-89 Organization Name: C Program Name: Multf PUBLIC SERVICE PROGRAM BUDGET PROPOSAL Santa Ana PRCSA NDITURES CATEGORY EXPENDITURES FUNDED BY SANTA ANA CDBG EXPENDITURES FUNDED BY OTHER SOURCES TOTAL PROGRAM/PROJECT BUDGET Loans & Grants* 350,000 $350,000.00 Includes staffing costs 0 to set up loan/grant 0 $0.00 $0.00 $0.00 $0.00 $0.00 $0.00 $0.00 TOTAL $350,000.00 $0.00 $350,000.00 PROGRAM REVENUE LIST ALL OTHER PROGRAM RESOURCES °Fundinn Antirra" tntal must Prm;;I °Tntal Prnnram RwdnPt" Ilatnd ahnva FUNDING SOURCE AMOUNT Santa Ana CDBG 350,000 City General Funds Courty State Federal Other- Other- TOTAL $360,000.00 Attachmelit 1(b) 7 75B-90