HomeMy WebLinkAbout25E - AGMT - BIKE EDREQUEST FOR
COUNCIL ACTION
CITY COUNCIL MEETING DATE:
JANUARY 20, 2015
TITLE:
AGREEMENT FOR BICYCLE SAFETY
PUBLIC EDUCATION WITH ALTA
PLANNING & DESIGN (PROJECT NO. 15-
6838)
(STRATEGIC PLAN NO. 1,/3, B)
— J /gas
CITY MANAGER
RECOMMENDED ACTION
CLERK OF COUNCIL USE ONLY:
APPROVED
❑ As Recommended
❑ As Amended
❑ Ordinance on I" Reading
❑ Ordinance on 2nd Reading
❑ Implementing Resolution
❑ Set Public Hearing For
CONTINUED TO
FILE NUMBER
Authorize the City Manager and the Clerk of the Council to execute an agreement with Alta
Planning & Design, subject to nonsubstantive changes approved by the City Manager and City
Attorney, to provide bicycle safety marketing and education services for the period expiring one
year from the agreement commencement date, in an amount not to exceed $150,000.
DISCUSSION
On November 18, 2014, the City Council approved an agreement with the State of California Office
of Traffic Safety (OTS) for a program to address bicycle safety through the development of a public
awareness campaign and to implement a series of bicycle safety education workshops. The City
Council also recognized grant funds in the amount of $150,000 from OTS to implement the
programs. The program goal is to reduce the number of persons injured or killed in collisions
involving bicycles.
The bilingual public awareness campaign developed by City staff is designed to reach both bicycle
riders and non - riders. Marketing outreach strategies include bicycle safety information on transit
vehicles, bus stops, and street banners. The bicycle safety education component directly targets
bicyclists of all ages through classroom demonstrations, bicycle safety skills classes taught by
League of American Bicyclists Certified Instructors, helmet fitting workshops, and helmet
distribution at each event.
A Request for Proposals (RFP) for marketing and education services to implement the public
awareness campaign was released and distributed on November 19, 2014, to qualified marketing
firms and bicycle education organizations. The City received six proposals.
The proposals were reviewed by a four - member committee comprised of Public Works Agency and
City Manager's Office staff. Proposal ratings were based on experience, qualifications, project
understanding, marketing samples, and familiarity with the grant source. Once rated, the sealed
fees from the top three firms were revealed. The following table summarizes the proposal scores
and fees:
25E -1
Agreement for Public Education on Bicycle Safety
January 20, 2015
Page 2
FIRM
1. Alta Planning & Design
2. Maricich
3. JUVE Creative
AVERAGE COST
SCORE
91
511
77
$ 149,948
$ 150,000
$ 149,710
Staff recommends that Alta Planning & Design be retained for an amount not to exceed $150,000
for marketing and education services. This firm has demonstrated they have the experience and
resources needed to provide the required services.
ENVIRONMENTAL IMPACT
There is no environmental impact associated with this action.
STRATEGIC PLAN ALIGNMENT
Approval of this item allows the City to meet Goal #1 for Community Safety; Objective #3 to
promote fiscal accountability to ensure financial responsibility at all levels of the organization;
Strategy B to promote ongoing efforts to obtain grant funding for activities that will assist in
preventing and reducing criminal activity and traffic collisions.
FISCAL IMPACT
The total cost of the agreement is not to exceed $150,000. Funds in the amount of $150,000 are
available in OTS- Bicycle Safety PWA expenditure account (No. 16517611 - 66220).
Fred Mousavipour
Executive Director
Public Works Agency
FM/WG /CW
Exhibit 1: Agreement
APPROVED AS TO FUNDS AND ACCOUNTS:
`_t ,\ Y -- CN \ is 11 Y\
Francisco Gutierrez �Jhc
Executive Director
Finance & Management Services Agency
25E -2
CONSULTANT AGREEMENT
THIS AGREEMENT, made and entered into this ` day of 2015, by and
between Alta Planning & Design, a California corporation (hereinafter "Consultant "), and the
City of Santa Ana, a charter city and rmmicipal corporation organized and existing under the
Constitution and laws of the State of California (hereinafter "City"),
RECITALS
A. The Santa Ana Public Works Agency was awarded
California Office of Traffic Safety (OTS) for a
through the development of a bilingual publi
implementation of a series of bicycle safety educa
program is to reduce the number of persons killed
bicycles.
a $150,000 grant from the State of
program to address bicycle safety
c awareness campaign and the
tion workshops. The goal of the
or injured in collisions involving
D. Consultant represents that Consutant is able and willing to provide such a bicycle
safety campaign and education workshops.
C. A Request for Proposals for marketing and education services was released and
distributed on November 19, 2014 to qualified marketing firms and bicycle education
organizations. The City received six proposals.
D. In undertaking the performance of this Agreement, Consultant represents that it is
knowledgeable in its field and that any services performed by Consultant under this
Agreement will be performed in compliance with such standards as may reasonably be
expected from a professional consulting firm iii the field.
NOW THEREFORE, in consideration of the mutual and respective promises, and subject to the
terms and conditions hereinafter set forth, the parties agree as follows:
1. SCOPE OF SERVICES
Consultant shall provide a bicycle safety public awareness campaign and bicycle safety
education workshops as set forth in the scope of services attached hereto as Exhibit A and
incorporated by this reference to this Agreement.
2. DELIVERY OF WORD PRODUCT
Consultant shall deliver to City all work product which results from the services
provided. Said work product shall be submitted in a hard copy and produced in a form
compatible with City's computer system, as agreed between the City's Project Manager and
Consultant.
In regard to material produced as a, deliverable under the Agreement, including, but not
limited to, books, reports, plans, photographs, drawings, videotapes, and computer programs,
Consultant agrees, for itself and its affected officers, employees, agents, contractors, and
EXHIBIT 1
25E -3
volunteer workers, that the authors of all such material, whether copyrighted or not, award to the
City, and to its officers, agents and employees acting within the scope of their official duties, as a
condition of payment to the Consultant, a royalty -free, nonexclusive, irrevocable license
throughout the world to disclose, publish, translate, reproduce, and use such materials.
3. COMPENSATION
a. City agrees to pay, and Consultant agrees to accept as total payment for its services, the
rates and charges identified in Exhibit B attached hereto and incorporated herein by this
reference. The total sum to be expended under this Agreement shall not exceed $150,000.00
during the Term of this Agreement.
b. Payment by City shall be made within thirty (30) days following receipt of proper
invoice evidencing work performed, subject to City accounting procedures. Payment need not
be made for work which fails to meet the standards of performance set forth in the Recitals
which may reasonably be expected by City.
4. TERM
This Agreement shall commence on the date first written above raid terminate one (1)
year from said commencement date, or upon the depletion of the maximum contract amount as
stated in Section 3 above, unless terminated earlier in accordance with provisions below. The
term of this Agreement may be extended upon a writing executed by both parties, including the
City Manager and the City Attorney for the City,
5. INDEPENDENT CONTRACTOR
Consultant shall, during the entire term of this Agreement, be construed to be an
independent contractor and not an employee of the City. This Agreement is not intended nor
shall it be construed to create an employer- employee relationship, a joint venture relationship, or
to allow the City to exercise discretion or control over the professional manner in which
Consultant performs the services which are the subject matter of this Agreement; however, the
services to be provided by Consultant shall be provided in a manner consistent with all
applicable standards and regulations governing such services. Consultant shall pay all salaries and
wages, employer's social security taxes, unemployment insurance and similar taxes relating to
employees and shall be responsible for all applicable withholding taxes.
6. INSURANCE
Prior to undertaking performance of work under this Agreement, Consultant shall
maintain and shall require its subcontractors, if any, to obtain and maintain insurance as
described below:
a. Commercial General Liability Insurance. Consultant shall maintain commercial
general liability insurance which shall include, but not be limited to protection against claims
arising from bodily and personal injury, including death resulting therefrom and damage to
property, resulting fi•o n any act or occurrence arising out of Consultant's operations in the
performance of this Agreement, including, without limitation, acts involving vehicles. The
amounts of insurance shall be not less than the following: single limit coverage applying to
bodily and personal injury, including death resulting therefrom, and property damage, in the total
amount of $1,000,000 per occurrence, and in the aggregate. Such insurance shall (a) naive the
City, its officers, employees, agents, volunteers and representatives as additional insured(s); (b)
25E -4
be primary and not contributory with respect to insurance or self - insurance programs maintained
by the City; and (c) contain standard separation of insureds provisions.
b. Business automobile liability insurance, or equivalent form, with a combined single
limit of not less than $1,000,000 per occurrence. Such insurance shall include coverage for
owned, hired and non -owned automobiles,
c. Worker's Compensation Insurance. In accordance with the provisions of Section 3300
of the Labor Code, Consultant, if Consultant has any employees, is required to be insured against
liability for worker's compensation or to undertake self - insurance. Prior to commencing the
performance of the work under this Agreement, Consultant agrees to obtain and maintain any
employer's liability insurance with limits not less than $1,000,000 per accident.
d. Professional liability (errors and omissions) insurance, with a combined single limit of
not less than $1,000,000 per claim.
e. The following requirements apply to the insurance to be provided by Consultant
pursuant to this section;
(i) Consultant shall maintain all insurance required above in Rill force and
effect for the entire period covered by this Agreement.
(ii) Certificates of insurance shall be furnished to the City upon execution of
this Agreement and shall be approved in form by the City Attorney.
(iii) Certificates and policies shall state that the policies shall not be canceled
or reduced in coverage or changed in any other material aspect without
thirty (3 0) days prior written notice to the City.
f If Consultant fails or refuses to produce or maintain the insurance required by this
section or fails or refuses to furnish the City with required proof that insurance has been procured
and is in force and paid for, the City shall have the right, at the City's election, to forthwith
terminate this Agreement. Such termination shall not affect Consultant's right to be paid for its
time and materials expended prior to notification of termination. Consultant waives the right to
receive compensation and agrees to indemnify the City for any work performed prior to approval
of insurance by the City.
7. INDEMNIFICATION
To the fullest extent permitted by law, Consultant shall indemnify, defend and hold
harmless City, its officers, agents and employees (collectively, the "indemnified parties ") from
and against any and all claims (including, without limitation, claims for bodily injury, death or
damage to property), demands, obligations, damages, actions, causes of action, suits, losses,
judgments, fines, penalties, liabilities, costs and expenses (including, without limitation,
attorney's fees, disbursements and court costs) of every kind and nature whatsoever
(individually, a claim; collectively, claims), which may arise from or in any manner related
(directly or indirectly) to any work performed or services provided under this Agreement
(including, without limitation, defects in workmanship and /or materials) or Consultant's
presence or activities conducted performing the work (including the negligent and /or willful acts,
errors and /or omissions of Consultant, its principals, officers, agents, employees, vendors,
suppliers, contractors, subcontractors, anyone employed directly or indirectly by any of them or
for whose acts they may be liable for any or all of them). Notwithstanding the foregoing, nothing
25E -5
herein shall be construed to require Consultant to indemnify the indemnified parties from any
claim arising from the sole negligence or willful misconduct of the indemnified parties. This
indemnity shall apply to all claims and liability regardless of whether any insurance policies are
applicable. The policy limits do not act as a limitation upon the amount of indemnification to be
provided by the Consultant,
8. CONFIDENTIALITY
If Consultant receives from the City information which due to the nature of such
information is reasonably understood to be confidential and/or proprietary, Consultant agrees
that it shall not use or disclose such information except in the performance of this Agreement,
and further agrees to exercise the same degree of care it uses to protect its own information of
like importance, but in no event less than reasonable care. "Confidential Information" shall
include all nonpublic information. Confidential information includes not only written
information, but also information transferred orally, visually, electronically, or by other means.
Confidential information disclosed to either party by any subsidiary and /or agent of the other
patty is covered by this Agreement. The foregoing obligations of non -use and nondisclosure
shall not apply to any information that (a) has been disclosed in publicly available sources; (b) is,
through no fault of the Consultant disclosed in a publicly available source; (c) is in rightful
possession of the Consultant without an obligation of confidentiality; (d) is required to be
disclosed by operation of law; or (e) is independently developed by the Consultant without
reference to information disclosed by the City.
9. CONFLICT OF INTEREST CLAUSE
Consultant covenants that it presently has no interests and shall not have interests, direct
or indirect, which would conflict in any manner with performance of services specified under
this Agreement.
10. NOTICE
Any notice, tender, demand, delivery, or other communication pursuant to this
Agreement shall be in writing and shall be deemed to be properly given if delivered in person or
mailed by first class or certified mail, postage prepaid, or sent by facsimile or other telegraphic
communication in the manner provided in this Section, to the following persons:
To City: Cleric of the City Council
City of Santa Ana
20 Civic Center Plaza (M -30)
P,O. Box 1988
Santa Ana, CA 92702 -1988
Facsimile: 714 -647 -6956
Copies to: Public Works Agency — Executive Director
City Hall -- Ross Annex — 4a' Floor
20 Civic Center Plaza (M -21)
Santa Ana, California 92702
Facsimile: 714 -647 -5622
25E -6
and City Attorney
City of Santa Ana
20 Civic Center Plaza (M -29)
P.O. Box 1988
Santa Ana, California 92702
Facsimile: 714- 647 -6515
To Consultant: Alta Planning & Design
617 W. 7th Street, Suite 505
Los Angeles, CA 90017
A party may change its address by giving notice in writing to the other party. Thereafter,
any communication shall be addressed and transmitted to the new address. If sent by mail,
communication shall be effective or deemed to have been given three (3) days after it has been
deposited in the United States mail, dixly registered or certified, with postage prepaid, and
addressed as set forth above. If sent by facsimile, communication shall be effective or deemed to
have been given twenty -four (24) hours after the time set forth on the transmission report issued
by the transmitting facsimile machine, addressed as set forth above. For purposes of calculating
these time frames, weekends, federal, state, County or City holidays shall be excluded.
11. EXCLUSIVITY AND AMENDMENT
This Agreement represents the complete and exclusive statement between the City and
Consultant, and supersedes any and all other agreements, oral or written, between the parties, In
the event of a conflict between the terms of this Agreement and any attachments hereto, the
terms of this Agreement shall prevail. This Agreement may not be modified except by written
instnunent signed by the City and by an authorized representative of Consultant. The parties
agree that any terms or conditions of any purchase order or other instrument that are inconsistent
with, or in addition to, the terms and conditions hereof, shall not bind or obligate Consultant nor
the City. Each party to this Agreement acknowledges that no representations, inducements,
promises or agreements, orally or otherwise, have been made by any party, or anyone acting on
behalf of any party, which are not embodied herein.
12. ASSIGNMENT
Inasmuch as this Agreement is intended to secure the specialized services of Consultant,
Consultant may not assign, transfer, delegate, or subcontract any interest herein without the prior
written consent of the City and any such assignment, transfer, delegation or subcontract without
the City's prior written consent shall be considered null and void. Nothing in this Agreement
shall be construed to limit the City's ability to have any of the services which are the subject to
this Agreement performed by City personnel or by other consultants retained by City.
13. TERMINATION
This Agreement may be terminated by the City upon thirty (30) days written notice of
termination. In such event, Consultant shall be entitled to receive and the City shall pay Consultant
compensation for all services performed by Consultant prior to receipt of such notice of termination,
subject to the following conditions:
25E -7
a. As a condition of such payment, the Executive Director may require Consultant to deliver
to the City all work product completed as of such date, and in such case such work product shall be
the property of the City unless prohibited by law, and Consultant consents to the City's use thereof
for such purposes as the City deems appropriate,
b. Payment need not be made for work which fails to meet the standard of performance
specified in the Recitals of this Agreement.
14, DISCRIMINATION
Consultant shall not discriminate because of race, color, creed, religion, sex, marital
status, sexual orientation, age, national origin, ancestry, or disability, as defined and prohibited
by applicable law, in the recruitment, selection, training, utilization, promotion, termination or
other employment related activities. Consultant affinns that it is an equal opportunity employer
and shall comply with all applicable federal, state and local laws and regulations.
15. JURISDICTION - VENUE
This Agreement has been executed and delivered in the State of California and the
validity, interpretation, performance, and enforcement of any of the clauses of this Agreement
shall be determined and governed by the laws of the State of California. Both parties Airther
agree that Orange County, California, shall be the venue for any action or proceeding that may
be brought or arise out of, in connection with or by reason of this Agreement.
16, PROFESSIONAL LICENSES
Consultant shall, throughout the term of this Agreement, maintain all necessary licenses,
permits, approvals, waivers, and exemptions necessary for the provision of the services
hereunder and required by the laws and regulations of the United States, the State of California,
the City of Santa Ana and all other govermnental agencies. Consultant shall notify the City
immediately and in writing of its inability to obtain or maintain such permits, licenses, approvals,
waivers, and exemptions. Said inability shall be cause for termination of this Agreement.
17. MISCELLANEOUS PROVISIONS
a. Each undersigned represents and warrants that its signature hereinbelow has the power,
authority and right to bind their respective parties to each of the terns of this Agreement, and shall
indemnify City fully, including reasonable costs and attorney's fees, for any injuries or damages to
City in the event that such authority or power is not, in fact, held by the signatory or is withdrawn.
b. All Exhibits referenced herein and attached hereto shall be incorporated as if fully set
forth in the body of this Agreement.
25E -8
IN WITNESS WHEREOF, the parties hereto have executed this Agreement the date and year
first above written.
ATTEST:
MARIA D. HUIZAR
Clerk of the Council
APPROVED AS TO FORM:
City
By:'
Ryan
RECOMMENDED FOR APPROVAL:
FRED MOUSAVIPOUR
Executive Director - PWA
CITY OF SANTA ANA
DAVID CAVAZOS
City Manager
ALTA PLANNING & DESIGN:
Brett Hondorp
Principal
7
25E -9
EXHIBIT A
SCOPE OF SERVICES
(Attached)
25E -10
Scope of Work
TASK 1: PROJECT INITIATION AND
MANAGEMENT
Task IA: Kickoff Meeting
The Alta Team will prepare a plan of action and
schedule for implementing the Bicycle Safety
Public Education Campaign by September 30,
2015. To begin this process, we will hold a kickoff
meeting at the start of the project with represen-
tatives from the City of Santa Ana, The goal of the
kickoff meeting will be to:
• Review project goals and objectives
• Review scope of services
• Confirm project and meeting schedules
• Collect available relevant documents and
information
• Establish staff communication and coordina-
tion protocol
After the kickoff meeting, key action items will
be Identified, and the project schedule will be
revised (if needed), Alta will provide meeting
notes detailing major decisions and action items
resulting from the kick -off meeting.
Task 1B: Ongoing project Meetings
Overall project management will be provided
by Alta Planning + Design, with Jennifer Beatty
and Gera Larson leading campaign develop-
ment, Arellano Associates providing translation
and cultural awareness services, and Safe Moves
conducting direct education, Alta's Project
Meetings with City staff and a Project Management Team
will provide a scheduled opportunity to advance the project
towards a successful completion and gather information that
will help campaign messaging.
Publla Education on elcycla $a Wy I Alta Planning+ aealgn
Manager, Jessie Holzer, will be in regular contact
with the City to coordinate staff, keep parties
informed of project efforts, and seek input on key
decision points. Since this project is on an accel-
erated timeline to meet grant funding obliga-
tions, effective project management will be key
to this campaign's success. As such, we propose
to hold bimonthly progress calls with a small yet
empowered Project Management Team (PMT).
The PMT will work closely to review products and
provide one set of consolidated comments to the
Alta Team to quickly keep the project moving
forward. We also propose running the education
campaign simultaneously to the media campaign
to complete tasks prior to summer vacation,
Task 1C: Invoicing and Status Reports
Alta will submit monthly invoices and written
status reports detailing work to date completed
on the project to keep the City updated and
informed. Direct costs incurred for media place-
ment and educational collateral procurement will
be included in invoices to the City.
Task 1D: Debrief Meeting
At the end of the project the Alta Team will hold
a debrief meeting with City staff to dismiss the
results of the campaign, We will document key
discussions and incorporate lessons learned for
future campaigns into the project Final Report,
discussed as follows.
Task 1E: Draft and Final Report
Throughout the process of the campaign, we will
document stakeholder and public input, steps
taken on campaign design and media procure-
ment, total cost of placement and procurement,
location and duration of campaign materials,
metrics provided by media vendors on audience
reached, and evaluation survey results. At the
end of the project, the Alta Team will produce
a draft and final report documenting the work
completed and the processes used so that the
City of Santa Ana will have a reference guide and
lessons learned for future campaigns, Alta will
submit the draft report to the City for review and
respond to one round of consolidated comments
to be addressed in the final report.
25E -11
City of Santa Ant I Alta Planning + Deelgn
Task 1 Deliverables:
• Project kickoff meeting and meeting notes
• Biweekly progress calls and status reports
• Monthly invoices
• Debrief meeting and summary notes
• Draftand Final Report (one round of comments)
TASK 2: DEVELOP A PUBLIC
OUTREACH CAMPAIGN
Task 2A: Stakeholder Interviews and Research
To better understand the unique physical and
cultural Santa Ana context and define the poten-
tial campaign messages, the Alta Team will
conduct up to five interviews with the City and
other key project stakeholders. Interviews will
cover topics such as distinguishing character-
istics of Santa Ana, effectiveness or ineffective-
ness of current content and communications, and
how bicycle transportation in Santa Ana is viewed
by the general public. In addition, we will review
up to 10 reports or materials, relevant research
developed for Santa Ana, and other documents
as identified by the City to develop a deeper
understanding of the strategic goals behind the
bicycle safety campaign.
Arellano Associates will play a key role in this
task by collecting information that will lead to
a culturally- relevant bilingual campaign. They
will assist with developing interview questions to
confirm the questions are culturally appropriate
and are prepared to conduct one interview to
a Spanish - speaking group, such as an English
Learners Advisory Committee meeting at a local
school.
Task 2B: Develop Creative Brief
The Alta Team will develop a Creative Brief to
concisely define the objectives of the campaign
and the core problem(s) it aims to solve. The
Creative Brief will include information gained
through initial research and interviews, key chal-
lenges, target audiences, and insights on how to
connect with these groups. This document will
be the foundation that future strategic platforms
and concepts are built upon.
Task 2C: Competitive and Inspirational Audits
The Alta Team will partner with City staff to iden-
tify a portfolio of sample campaigns and best
practices to guide the look, feel, and message
for the campaign through competitive and
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wwwgopiisen.org I facebook.com /gopllsen
PILSEN Info @golabonorg 1 312- 427 - 3325x265
The Alta Team created a fully bilingual program for the Go
Pilsen marketing program, whore all collateral material and
web presence Is In both Spanish and English.
inspirational audits. These audits will review
public awareness campaigns (both transporta-
tion and non- transportation focused), popular
bicycle initiatives, and other safety movements
to determine how they present themselves, how
they are positioned, and assess the results, if avail-
able, They will also include analysis of the social
and cultural trends affecting bike safety and the
community.
We will use these audits to uncover the most
interesting possibilities for the brand, potential
messages, visual icons and themes, and overall
"look and feel" of potential campaign brands. We
will present our research to City staff to explore
which themes and elements are most interesting
and relevant to Santa Ana. This discussion will
further guide the direction of this campaign.
Task 2D: Begin Creative Team Discussions
Based on the results of the competitive and
Inspirational audits, the Alta Team will engage
In a series of internal discussions to analyze our
research and further outline the campaign frame-
work. We will use these discussions to:
25E -12
• Define the target audience
• Create Insights based on target audience needs
• Define character
Develop guidelines for culturally- appropriate
messages
Task 2E: Develop Core Strategic Platforms
The team discussion results will directly lead into
the development of up to three strategic plat-
forms, which will serve as the foundation for
efforts moving forward. The strategic platforms
are broad visions for how the campaign will feel.
For example, the campaign could be designed
as young and playful or strong and serious, Both
platforms are able to relay a message, but in a
different overarching direction. The City will select
one of the three strategic platforms, which will
form the basis for the evolution of the campaign.
Task 2F: Develop Design Concepts
The Alta Team will develop up to six creative
design concepts based on the chosen strategic
Public Education on Bicycle Safety I Alta Planning + Design
platform. Each of the concepts will Include a
compelling bilingual message or tagline, strate-
gies for communicating the message, and ways
to encourage the desired behaviors. For example,
a potential concept could encourage bicycling
In the same direction as traffic by showing what
it would look like to drive on the wrong side of
the road. The Alta Team will externally test the
concepts by identifying a small focus group of
8 -10 reliable sources to provide feedback as the
concepts are developed.
Task 2G: Finalize Campaign
Based on direction from the City about the design
concepts, the Alta Team will refine ideas into one
final campaign concept that will be produced In
both English and Spanish. The final concept will
include the campaign message including text or
a tagline(s), and provide design direction that
dictates the look and feel of the final product.
For the Pasadena Safe School Zones Campaign, Alta led branding, design, and development of a high- profile media and web
campaign featuring a serles of ads In both English and Spanish.
E
25E -13
City of Santa Ana 1 Alta Planning > Design
Task 2H: Develop Web Strategy
The Alta Team will work with the City to develop
a website that digitally communicates the
campaign. We understand that Lhe City intends
for the campaign to be hosted on the existing City
website and we have planned accordingly. This
will be completed through the following steps:
• Determine the content and publication strategy
• Determine technology /platform needs and
limitations
• Design key page layouts, if possible within the
existing website, and an interactive style guide
• Identify opportunities to Integrate social media
platforms
Task 2 Deliverables:
• Up to five stakeholder interviews
• Initial background research
• Creative Brief
• Competitive and inspirational audits including
a portfolio of samples and best practices
• Internal creative team discussions
• Three strategic platforms
• Up to six design concepts and messages
• External testing of campaign concepts
• One final bilingual campaign concept with
message
• Web strategy for digital communication of
campaign
TASK 3: PRODUCE MATERIALS FOR
DISTRIBUTION AND PLACEMENT
Task 3A; Define Suite of Materials and
Dlstributlon Plan
To plan for the design, development, production,
and placement of campaign marketing mate-
rials, Alta will work with the City to define the
suite of materials and the amount /type of educa-
tional collateral. We are prepared to produce and
procure the following items listed in the City's
Request for proposals:
• Educational brochures for distribution at
schools, libraries, and other public facilities
• Bicycle safety materials and collateral marketed
towards school age children including:
x Coloring books
» Bicycle helmets
Bicycle lights
» Reflective bands
• Bicycle and pedestrian safety web pages to be
posted on the City's website (discussed in Task
2)
• Advertisements to be placed on the Interior
and exterior of OCTA buses
• Advertisements for placement on bus shelters
and benches
• Streetlight banners for display city -wide
After receiving approval on the suite of materials,
we will develop a Media Deployment proposal
for City review, summarizing our plan for media
placement, distribution of materials, and duration
of posting.
For the Lights On campaign In Marin County, the Alta Team
developed a safety and encouragement program that gave
bicycle lights to cyclists riding without them at night,
Task 3B: Develop Draft and Final Materials
Alta will use the final campaign concept to create
up to three campaign designs that communicate
the approved message(s) within the established
brand. Designs will include all required logos and
copy. We will present to the City for review and
refinement before developing final campaign
designs for production. Designs will be devel-
oped in a manner that can be updated to fit the
size parameters of the desired media platforms.
25E -14
Task 3C: Print Management
Alta manages all aspects of working with print
vendors to see to high- quality final products,
including transferring print -ready files, providing
detailed specifications, and reviewing electronic
and hard -copy proofs. To produce the highest
quality, most cost - effective printed products, Alta
will research reputable local vendors and solicit
at least three print bids, We will review estimated
costs to select a vendor(s) that will be appropriate
for producing printed materials for this campaign.
Task 3D: Media Placement
Alta will modify the campaign graphics for each
selected channel and format as dictated by the
media vendor. We will work with media vendors
to procure space for the campaign graphics in
the desired locations and for the pre - determined
campaign duration. We will provide payment to
the vendor for each media channel, which we will
include as part of our monthly invoices to the City.
We will also work with vendors to track the effec-
tiveness of all marketing materials by keeping and
maintaining a running log of:
• Number of messages produced
• Subject of each message
• Number of printings for each message
• Total size of audience reached
• Total cost and /or donated value
Task 3E: Materials Procurement and
Distribution
Per the Media Deployment Proposal, Alta will
research potential vendors for the selected
educational collateral and distribute items via the
appropriate channels, such as providing helmets
at bike rodeos and educational brochures during
saturation patrols (discussed in Task 4).
Task 3 Deliverables:
Define suite of materials
Media Deployment Proposal
Draft and final materials
Print management
Media placement and tracking
Material procurement
• Material Distribution
Publlc EdnCatlon on Bicycle SaPaty I Alta Planning + Design
Based on our work for the Pasadena Safe School Zones
campaign, we have -a database of media sources, placement
costs, and contacts we can use to lumpstart the media
deployment effort.
TASK 4: DIRECT EDUCATION AND
OUTREACH
Task 4A: Host League Cycling Instructor
Seminar
Alta will work with the City and the League of
American Bicyclists (LAB) to schedule and host
a train -the- trainer seminar to certify up to 12
community members as League of American
Bicyclists Cycling Instructors (1 Cls), We have
10 LCIs on staff, including Alta Project Manager
Jessie Holzer, and thus are intimately familiar with
the steps involved In the certification process.
While the LAB will supply an LCI coach to run the
seminar, it requires a local contact to serve as Site
Facilitator to organize logistics (such as finding an
indoor meeting /classroom space, chairs, tables,
etc), promote the seminar to interested bicy-
clists, and remain in contact with the LCI Coach.
We propose a representative from the City or a
local non- profit organization serve In this role
with support from Alta.
Task 46: Bicycle Safety Classroom
Presentations
The Alta Team will reach out to elementary
schools in the Santa Ana Unified School District
to schedule one bicycle safety classroom presen-
tation at 20 middle elementary schools, reaching
approximately 5,000 students. Safe Moves
specializes in delivering bicycle safety instruc-
tion to children in a range of socio- economic and
cultural backgrounds and will deliver lesson plans
relevant to the diverse neighborhoods in Santa
Ana that accommodate differing student abilities
and cognitive learning skills.
25E -15
11
Glry of Banta Ana I Alta Planninq * Design
We propose that the presentations be directed
toward upper grade elementary school students
(grades four through six) as children in these
grades are more likely to ride to school. The
presentations will include education on several
critical areas:
• General bicycle safety
• Skills necessary to make smart choices in traffic
• Recognition and avoidance of common traffic
collisions
• Safe behaviors In and around vehicles including
cars, buses, trains and trucks
• Understanding driver behaviors
Task 4C: Bicycle Rodeos
The Alta Team will schedule bicycle rodeos at
four of the elementary schools receiving class-
room presentations. Rodeos will be interactive,
on -bike simulations allowing students to experi-
ence "real world" traffic situations and challenges
In a controlled environment. Lesson plans will be
designed to be age - appropriate and adminis-
tered by trained safety Instructors,
Lesson plans for the bicycle rodeos will Include
but will not limited to:
• Safe places to ride
• Traffic signs and signals
• Rights and responsibilities of bicyclists
• Recognition and avoidance of common bicycle
collisions
Use of bike racks, bike lanes, bike paths, bike
trails
Skills (stopping, balancing, braking, left
shoulder check, scanning)
Explanation /simulation of traffic environment
(infrastructure)
Understanding of driver behaviors
Prior to participating in the rodeos, Safe Moves
will conduct bike safety checks for tires, brakes,
seats, and handlebars. A limited number of
loaner bicycles and helmets will be provided for
those students who do not have access to their
own.
Task 4D: Bicycle Helmet Fitting and
Distribution
One thousand helmets, procured as part of this
program, will be distributed and fitted at the four
bicycle rodeos. Safe Moves will provide instruc-
tion to students and parents on how to properly fit
and adjust their bicycle helmets so that they may
use this training in fitting helmets in the future,
Additional helmet seminars could be conducted
as part of the classroom presentations and satu-
ration patrols if there is a surplus of helmets,
A bicycle rodeo will teach children age appropriate bicycle behavior and help promote bicycle safety and Increase usage.
12
25E -16
Task 4E: Saturation Patrols with Santa Ana
Police Department
Alta will conduct up to four saturation patrols with
the Santa Ana Police Department to enforce laws
related to bicycling, educate the public on bicycle
safety, and facilitate communication between
law enforcement officers and the general public.
Many Immigrant populations shy away from
interactions with police officers, so the satura-
tion patrols may provide an opportunity to ease
tensions regarding law enforcement. We assume
saturation patrols differ from regular enforcement
by bringing officers into the community In a non -
intimidating way, such as by staffing a booth at
a popular location and distributing informational
materials and safety giveaways. Patrols could take
place along popular bicycling routes or off - street
on bike paths and trails, We recommend distrib-
uting a portion of the collateral during the satura-
tion patrols to attract the attention of passers -by.
The Alta Team will work with the Santa Ana Police
Department to enforce bicycling laws, educate the public
on Bicycle safety, and facilitate communication between law
enforcement officers and the general public,
Public CAUCatlon on Bicycle Safety I Alta Planning + Design
Task 4F: Evaluation Surveys
At the end of the campaign, after both media
placement and direct education has been
completed, Alta will disseminate an online
evaluation survey through the 20 schools that
participated In the classroom presentations as a
requirement of receiving the train ings, The survey
will be targeted at parents, with the goal of deter-
mining any students who were'saved by a helmet'
by asking questions about collision Involvement
and changes in helmet usage as a result of the
campaign. We will also partner with the school
administration staff to identify and recognize
students saved by helmets. If desired by the City,
the survey could also include questions about the
media campaign to evaluate its reach to families.
Alta will analyze survey results for inclusion in the
Final Report (Task 1).
Task 4 Dellverables:
• One League Cycling Instructor Training Seminar
• Up to 20 bicycle safety classroom presentations
• Four bicycle rodeos
• Four bicycle helmet fitting seminars at bike
rodeos
• Distribution of 1,000 bicycle helmets
• Up to four saturation patrols
• Online evaluation surveys at up to 20 schools
• Survey analysis
m
25E -17
EXHIBIT B
COMPENSATION
(Attached)
25E -18
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