HomeMy WebLinkAboutWORKSTUDY-A_MAPP STAFFING STUDY - RESULTS
City Strategic Plan, Goal No. 1, 5.a
Santa Ana City Council
September 29, 2014
MAPP Overview
SAPD retained UNT to answer a fundamental question:
How many patrol officers are needed to adequately police the
City of Santa Ana?
Goal: analyticallyand objectivelydetermine a patrol
staffing level that supports the City Strategic Plan, Goal 1:
Community Safety
“The City is committed to a high level of public safety and
working in partnership with the community to maintain a safe
and secure City.”
Sec. 5, Subsec. A: “Monitor and report key performance goals
such as standards of cover, response time and location of
apparatus…”
MAPP Implementation
SAPD entered into agreement with UNT to conduct a
staffing study to project staffing needs in Patrol
Data from 2013 used to compile data
SAPD Senior Management Team made policy
decisions to apply to the MAPP model before arriving
at a staffing number
Policy decisions were made based on best practices,
public safety and community policing goals
Decision also made to eliminate use of backfill officers
from Investigations, resulting in additional 5 FTE’s
MAPP Policy Decisions
Self-initiated time in minutes per officer, per hour15
Administrative time in minutes per officer, per hour10
Patrol visibility (hours) arterial roadways4
Patrol visibility (hours) residential roadways36
Response time goal for Priority 1 (Minutes)5
Response time goal for Priority 2 (Minutes)10
Response time goal for Priority 3 (Minutes)35
Emergency calls with at least one officer available (%)95
Calls for service that cannot be preempted (%)33
Administrative activities that cannot be preempted (%)15
Self-initiated activities that cannot be preempted (%)50
MAPP Policy Decisions (cont.)
Goal Weight: Each goal assigned a percentage –
goals must total 100%
Response time goal to Priority 1 calls (%)35
Patrol visibility objective (%)20
Response time goal to Priority 2 calls (%)20
Response time goal to Priority 3 calls (%)20
Officer availability for emergency (%)5
Supervision / Deployment Goals
Average number of officers supervised by a field supervisor7
Time spent by supervisors as a primary responder (%)5
Time patrol units are staffed by two officers (%)2
Base MAPP: Variables Changed
Current for Strategic Staffing
Call for Service and Service Time Variables
Conditions Plan
Annual number of Priority 1 CFS 2,180
Annual number of Priority 2 CFS 17,698
Annual number of Priority 3 CFS 58,095
Average service time (hours) per Priority 1 CFS (includes primary and back-up) 2.79
Average service time (hours) per Priority 2 CFS (includes primary and back-up) 1.58
Average service time (hours) per Priority 3 CFS (includes primary and back-up) 0.84
Self-Initiated and Administrative Time Variables
Performance objective - Self-initiated time in minutes per hour per officer 4.46 15.0
Performance objective - Administrative time in minutes per hour per officer 8.34 10.0
Response Time Variables
Performance objective – Response time goal for Priority 1 calls (minutes) 7.07 5.0
Performance objective – Response time goal for Priority 2 calls (minutes) 11.31 10.0
Performance objective – Response time goal for Priority 3 calls (minutes) 37.75 35.0
Area (square miles) 27.88
Average response speed (mph) for emergency activities 30.86
Average response speed (mph) for non-emergency activities 17.27
Immediate Availability Variables
Performance objective - Percentage of time an officer will be available to
95
immediately respond to a Priority 1 call
Percentage of calls for service that cannot be preempted 33
Percentage of administrative activities that cannot be preempted 15
Percentage of self-initiated activities that cannot be preempted 50
Visibility Variables
Performance objective - Visibility objective (hours), highway/arterial roadways 4
Performance objective - Visibility objective (hours), collector/residential
36
roadways
Number of miles, highway/arterial roadways 62.25
Number of miles, collector/residential roadways 434.16
Average patrol speed (mph) 16.2
Weights for Performance Objectives
Response time goal for Priority 1 calls objective weight (percentage) 35
Patrol visibility objective weight (percentage) 20
Response time goal for Priority 2 calls objective weight (percentage) 20
Response time goal for Priority 3 calls objective weight (percentage) 20
Immediate availability objective weight (percentage) 5
Leave Percentage
Average Percentage of Time On Leave 23.59
Additional Variable
Percentage of time patrol units staffed with two officers 2
Number of Patrol Officers Current: 142 Projected: 186
Differential: +44
Implementation
Current funded sworn police positions –338
Actual sworn police staffing -300
MAPP Modeling indicates an additional 44 sworn officers
needed to adequately staff patrol
The annual attrition rate for sworn personnel due to
retirements is approximately 17 per calendar year
This rate is projected to decline as new employees are
hired
To achieve the staffing goals identified in the modeling and
keep pace with attrition, it is estimated the Police
Department would need to hire 167 officers over five years
This would equate to approximately 33 new hires annually
New academies begin every other month
Requiring 5-6 recruits per class, or mixed with lateral
hires