HomeMy WebLinkAboutWS-A_REVISED STRATEGIC PLAN UPDATECity Council
-Mayor
Miguel A. Pulido
P. David Benavides
Work Study Session
Councilmember -Ward 4
Vincent F. Sarmiento
March 3, 2015
Mayor Pro Tem –Ward 1
Roman Reyna
Councilmember –Ward 5
Michele Martinez
David Cavazos
Councilmember –Ward 2
City Manager
Sal Tinajero
Councilmember –Ward 6
Angelica Amezcua
Councilmember –Ward 3
Five-Year Strategic Plan
Planning Process
October 2012 Adoption of the Sunshine Ordinance
April 2013Strategic Plan Planning Process began
March 2014 Adoption of the Five-year Strategic Plan
May 2014Allocation of an additional $3 million
July 1, 2014Implementation of the Strategic Plan
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Strategic Plan
Framework
Mission Statement
To deliver efficient public services in partnership with
our community which ensure public safety, a
prosperous economic environment, opportunities for
our youth, and a high quality of life for residents.
Goals
(7)
Objectives
(33)
Strategies
(147)
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Strategic Plan Goals
5)Community Health,
1)Community Safety
Livability, Engagement
& Sustainability
2)Youth, Education,
Recreation
6)Community Facilities &
Infrastructure
3)Economic
Development
7)Team Santa Ana
4)City Financial Stability
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Accountability & Monitoring Progress
Strategic Plan Alignment:
City Council Agendas
•
Council Committee Agendas
•
Monthly progress reports:
City Council Meetings
•
Strategic Plan Website
•
Provide Strategic Plan updates during
Community Budget meetings
Funding reviewed during the budget process
www.santa-ana.org/strategic-planning
5
January 2015 Summary
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Progress
22 Strategies
Accomplished
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AccomplishmentsDuring FY 2014-15
1.Ensure fiscal accountability in the Police Department (1,3a)
2.Developed a Fire/EMS Marketing & Branding program (1,6a)
3.Developed a Fire Explorer Program (1,6d)
4.Established an Economic Development Task Force (3,1b)
Adoption of Economic Development Plan, addition of plan checkers
•
and inspectors
5.Conducted an assessment of the City’s debt service (4,2d)
6.Modernized the UUT ordinance (4,3a)
75% voter approval rating to reduce tax and modernize the ordinance
•
7.Achieved 20% General Fund reserve level (4,3c)
$41.8 Million in reserves and ahead of schedule
•
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Accomplishments During FY2014-15
8.Established a citywide grant coordinated effort (4,3e)
Secured over $11.6 Million in grant funds
•
9.Increased community outreach through
marketing and social media (5,1d)
10. Developed a Community Volunteer &
Internship program (5,1f)
Hired 13 Strategic Plan interns in various departments
•
11. Completed draft Climate Action Plan (5,2b)
12. Ensure compliance with City’s Housing Opportunity
Ordinance (5,3b)
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Accomplishments During FY2014-15
13.Ensure Santa Ana residents priority in affordable
housing projects (5,3c)
14.Included walking and biking lanes into
the Circulation Element (5,6b)
15. Developed an active transportation
pilot event (5,6g)
16.Completed Water/Sewer rate study (6,1h)
Will provide for $97 Million in infrastructure and capital
•
improvements
17.Utilized Council Chambers display case to showcase
departments to the community (7,2a)
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AccomplishmentsDuring FY 2014-15
Promoted fairness and trust to ensure organizational
18.
behavior is consistent with City values (7,3b)
19. Ensured adequate compensation levels to attract and retain
skilled employees (7,4a)
20. Developed a policy that allows for total compensation of
staff in accordance with the City’s Financial condition (7,4b)
21. Actively recruit a diverse and talented pool of candidates (7,4c)
Hired 77 fulltime positions in 2014
•
22. Promoted the use of new technology to improve service
delivery (7,5a)
Wi-Fi and Mobile Technology Tools
•
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Making More Progress
2014-15 Highlights
Community Safety
Developing a community policing and police services community
•
survey
Increasing community outreach efforts regarding traffic, pedestrian,
•
and bicycle safety
Partnering with other agencies to develop a restorative justice
•
program
OCFA and PD organizing a Community Preparedness day
•
Partnering with SA Community College in identifying educational
•
courses for the City’s re-entry program
12
Making More Progress
2014-15 Highlights
Youth, Education, Recreation
Successfully completed the 2014 Catalina Summer
•
Camp
After school programs operating at 5 of the 8 sites
•
identified in the plan
Youth civic engagement and wellness interns have
•
been hired
Expansion of year round youth sports is underway
•
with 1,265 youth having been served thus far
Youth Sports Scholarship program initiated in
•
January 2015
Expanding services and recreation programs for
•
seniors
13
Over $155 permits issued valuation of Million
Making More Progress
2014-15 Highlights
Economic Development
Over $155 Million in assessed valuation of permits issued
•
Developing a comprehensive Economic Development Strategic Plan
•
Establishing a Co-op business retention team with the Santa Ana Chamber of
•
Commerce
Initiating the “Buy Local Buy Santa Ana” campaign
•
Partnering with Downtown stakeholders to provide a safe and inviting public
•
environment
Increasing entertainment venues and outdoor dining experience in the
•
Downtown
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. in debt servicedebt to save millions Refinance existing Million in Surplus 41.8 $
Making More Progress
2014-15 Highlights
City Financial Stability
$41.8 Million in Surplus
•
Refinance existing debt to save millions in
•
debt service
Increasing accessibility of financial information on
•
the City’s website
Conducting Community budget meetings
•
Adopting a budget that is in alignment with the
•
forecast and strategic plan
Providing Quarterly updates on City’s fiscal position
•
Expanding the budget and reserve policy to all
•
funds
15
Making More Progress
2014-15 Highlights
Community Health, Livability, Engagement & Sustainability
Engaging a firm to develop a Community Engagement Plan
•
Establishing a Sister Cities program
•
Partnering with SAUSD, non-profits and stakeholders to increase
•
public awareness of City programs and events
Developing a green building policy and program
•
Increasing City Code Enforcement efforts (hiring 2 Code
•
Enforcement Officers in April)
Partnering with artists and merchants to promote arts & culture
•
16
Making More Progress
2014-15 Highlights
Community Facilities & Infrastructure
Developing a comprehensive inventory of all assets and scope
•
of improvements
Leveraging GIS to monitor City capital investments
•
Developing a citywide deferred maintenance plan and identify
•
funding sources
Completing a comprehensive citywide IT assessment and
•
implementation roadmap
17
Making More Progress
Best
2014-15 Highlights
Employees
& Best
Team Santa Ana
Service
Developing a customer service training program
•
Conducting a community satisfaction survey
•
Investing in software resources to help streamline
•
the flow of information
Continuing our commitment to transparency
•
Continuing to promote innovation and efficiency
•
Reactivating employee training opportunities
•
Mentoring employees through employee
•
rotational and internship programs
18
Improving Our Reporting Efforts
By: Robert Cortez, Special Assistant to the City Manager
Provide progress reports during Council
•
Committee meetings (April 2015)
Enhance Accountability (June 2015):
•
Performance measures & success
o
indicators at the goal level
Identify completion dates
o
Develop timelines
o
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Questions Or Comments
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