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HomeMy WebLinkAbout22C - SPEC - VMWARE MAINTENANCEREQUEST FOR COUNCIL ACTION CITY COUNCIL MEETING DATE: APRIL 7, 2015 TITLE: CONTRACT AWARD TO VCLOUD TECH INC. FOR VMWARE MAINTENANCE SUPPORT (SPEC. NO. 15 -021) {STRATEGIC PLAN NO. 6, 1F) CITY MAN GER RECOMMENDED ACTION CLERK OF COUNCIL USE ONLY: APPROVED ❑ As Recommended ❑ As Amended ❑ Ordinance on 1"Reading ❑ Ordinance on 2ndReading ❑ Implementing Resolution ❑ Set Public Hearing For CONTINUED TO FILE NUMBER Award a contract to vCloud Tech Inc. for the purchase of a VMware Maintenance Support Contract for a one -year period, expiring April 7, 2016, in an amount not to exceed $40,400, subject to non - substantive changes approved by the City Manager and City Attorney. DISCUSSION The City of Santa Ana's Information Services Division — Operations (ISD -Ops) supports the computing centers in both City Hall and the Police Department. These computing centers house the computer servers which hosts over 50 departmental computer applications such as the Lawson financial system, the payroll system, Santa Ana Property Information Network (SAPIN) system at City Hall and enterprise systems such as the computer aided dispatch, jail management and California Law Enforcement Telecommunications System (CLETS) access at the SAPD. These systems and services are critical to the operations of the City. In 2008, as part of a new strategic direction, ISD -Ops converted physical computer hosting servers to newer virtualized hosting technology. This technology enables the ability for one physical server to run multiple "virtual" computer servers. This is accomplished by utilizing specialized software to simulate physical computer devices. The use of virtualization technology continues to reduce hardware costs, power consumption costs, and provide a more flexible and reliable computer hosting environment. In order to maintain the 24x7 service levels required by the computer systems and services hosted in the City Hall and Police computer centers, on -going software maintenance and support services from the manufacturer, VMware, is needed. This support from VMware is acquired in the form of a software support contract. The support will provide on -call technical support and in addition to 24x7 telephone support, it also provides for software upgrades at no additional cost. 22C -1 Contract Award for VMware Maintenance and Support April 7, 2015 Page 2 The notice inviting bids was advertised on March 10, 2015 and offers were solicited. A summary of the bids and offers received is as follows: 85 Vendors were notified 14 Vendors downloaded the bid 0 Bids received from a Santa Ana vendor 8 Bids received Bids were received and opened on March 24, 2015 (Exhibit 1). The bid received from vCloud Tech Inc. is responsive to the specifications and meets the City's requirements. STRATEGIC PLAN ALIGNMENT Approval of this item supports the City's efforts to meet Goal #6, Community Facilities & Infrastructure; Objective #1 (Establish and maintain a Community Investment Plan for all City assets), Strategy 1 F (perform periodic measurements to monitor and update each asset's condition and ensure adequate funding for repair, and /or replacement costs in future budgets). FISCAL IMPACT Funds are available in the Finance Information Systems Strategic Plan Maintenance and Support account (no. 10910147-62300). APPROVED AS TO FUNDS AND ACCOUNTS: Francisco Gutierrez Executive Director ±I/A Finance and Management Services Agency EG 220-2 Contract Award for VMware Maintenance and Support April 7, 2015 Page 2 ABSTRACT OF BIDS CONTRACT AWARD FOR VMWARE MAINTENANCE SUPPORT (15 -021) vCloud Kambrian En Pointe CompuCom VENDOR Tech Inc. Corporation Technologies Systems, Inc. LOCATION Rolling Hills, CA West Covina, CA Gardena, CA Dallas, TX OFFER $40,351.15 $40,359.55. $40,444.95 $40,965.75 Aprisa CDWG VENDOR Dell Inc Technology Llc Technologent Government LOCATION OFFER Round Rock, TX $41,004.60 Roslyn, NY $41,370.00 Exhibit 1 22C -3 Irvine, CA $41,438.25 Vernon Hills, IL $41,650.00 22C -4